Australia Travel Agents

This was our first experience with Kikmim, following directly on their Exploring 6-days Australia tour. My husband and I are delighted to give Vicky at Kimkim an "excellent" rating on this tour. From initial contact, to booking, to superb coordination by the tour organizers, the excellent knowledge and wonderful humor of our guides, and the selection of tour sites, the trip was organized and run smoothly and with the interests and comfort of the participants always kept in mind. They are by far the best tour operator we have traveled with.

Hotel Reviews

Vibe Hotel

Melbourne

Location is very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vibe Hotel

Sydney

Good location.

Authenticity & Character

Location

Cleanliness & Comfort

Holiday Inn Cairns Harbourside, an IHG Hotel

Cairns North

Little bit far from the pier and downtown areas.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Great Ocean Road Scenic Tour

Melbourne

Amazing tour and fabulous experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Private City Kickstart Tour: Melbourne

Melbourne

Our tour was cancelled without a notice.

I don't know what we would have done without Vicky! When we started, we only knew we wanted to go to Australia, and nothing much else. Right from deciding which cities to visit all the way to rebooking our flights and hotels during our trip when we had an unexpected interruption, Vicky was along with us every step of the way, patiently helping us refine our plan and promptly making all the arrangements. She gave us valuable advice on the logistics of traveling with a child - where to rent strollers, what type of cookies she might like etc. The hotels were all in great locations with access to groceries as well as tourist attractions. Each hotel has a refrigerator stocked with milk, which was such a thoughtful touch.

This is the first time we've used a travel booking company and the experience was well worth it! The process of using kimkim was really natural. There was no pressure to commit so we had time to explore whether the process would work for us. The chat-based interface is its best feature, because it made the trip planning really lightweight.

Hotel Reviews

Mantra on Kent

Sydney

The location is great - with access to a convenience store and larger grocery store within reasonable walking distance. There are many attractions nearby - Hyde Park, Queen Victoria Building, Town Hall, Darling Harbor and the main shopping districts. There are tons of swanky coffee shops nearby as well. The breakfast is basic but good. Not much variety, but there are lots of eateries within walking distance.

Authenticity & Character

Location

We stayed in two rooms - one faced darling harbor and the other faced the city with a view of the atrium of the Queen Victoria Building. So, everything is very close by.

Staff

Cleanliness & Comfort

Vision Cairns Holiday Apartments

Cairns

We had a large balcony with a view of the bay. Very close to Muddy's Playground and Muddy's Cafe, which are both very child friendly. The boardwalk is just off the building, which leads to many restaurants and other attractions. The bedding was very comfortable and the apartment was very clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sails In The Desert

Yulara

There's not many accommodation options in Yulara - but Sails is the best. The morning breakfast buffet was huge and satisfying. The restaurants on site have limited vegetarian dishes, so after a few meals, it gets repetitive. However, its a 2 minute walk to the town square where there's an IGA and other conveniences.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

1 Day Uluru with Sunset BBQ - Start/End in Ayers Rock

Uluru

Food

The trip advertised "fruit and snacks". The only thing that was given was an apple. The bbq has lot of vegetarian options, but they were constantly attacked by flies which make it less appetizing.

Guides, Drivers and Staff

The guide was not a good narrator/storyteller, so I really didn't follow most of the aboriginal stories or significance of Uluru, which is a shame.

Transport

Kuranda Scenic Railway and Skyrail Rainforest Cableway

Cairns

The cableway is great going in and the train is great coming back out (you can take a nap). The butterfly park was good but not really that spectacular. We skipped Reforestation.

Quality of Experience

Guides, Drivers and Staff

Transport

Sydney Sights 4 hours - Private Tour

Sydney

We say the harbor and the opera house from multiple vantage points. Bondi beach was way better than I had imagined. The guide/driver was very knowledgeable and gave us ample time of flexibility.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunlover Reef Cruises Cairns Great Barrier Reef Experience (departs Cairns)

Australia

This was definitely the highlight of our trip because for the first time we saw corals that were thriving! Once the catamaran docks at the pontoon, you have 4 hours to do anything - take a semi-submersible boat tour, snorkel, guided snorkeling, first time diving etc. It can get crowded at times.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vicky was very helpful when we had an issue with a hotel that was sub par. All the tour guides we had were great, we felt so welcomed, entertained & learned so much about the land people & culture of Australia. Such wonderful, friendly people! However I need the following information to send to my Insurance Co. To try & get a refund for the Reef Palms Hotel Booking Confirmation from your Travel Supplier
Proof of refunds/credits (Any coresspondance saying they won't refund?)
Proof of Payment for Claimed Expenses (I need this)
Accident, incident, or police report: (I can fill out)
Evidence of Damage to home/destination and evidence of event ( I will do)
Photos (Which I have)

Hotel Reviews

Medusa Boutique Hotel

Sydney

Very quaint boutique hotel in a lively neighborhood, close enough to a train or a bus to get anywhere. Enjoy our stay there, highly recommend.

Authenticity & Character

Location

Great neighborhood, close to public transportation.

Staff

Cleanliness & Comfort

Reef Palms Motel

Cairns

Right after we checked in the manager left before we saw the room, on fist sight the couch had a rip, the A/C was off &?it was sweltering in the room, the sliding door was open, when we tried to close it to get the A/C going it wouldn’t lock or shut properly. They only had one plate & cup in the kitchen for two people. The bathroom had mold. We went back to the desk to complain & the manager was gone & office locked. My husband was able to get into our room from the deck due to sliding door not locking & there was no lock box to hide valuables when we were out of the hotel. We refused to stay. This is not a 3 star place more like a 1 or 2 star.

Authenticity & Character

Everything, especially their rating system.

Location

Had to walk a log way to find a restaurant that was open.

Staff

They could refund our money!!!!

Cleanliness & Comfort

Everything, clean it up, fix doors new couch, more kitchen supplies.

Activity Reviews

Sydney Opera House Tour

Sydney

Enjoyed the informative tour..

Quality of Experience

Guides, Drivers and Staff

Transport

The Rocks Signature Walking Tour

Sydney

Fascinating experience to learn about the beginning of Sydney’s history with the Convicts.

Quality of Experience

Fascinating history of the conflicts and all they did to make it a city.

Guides, Drivers and Staff

Our guide was so knowledgeable

Transport

Silverswift to the Outer Barrier Reef - ex Cairns

Australia

It was always a bucket list to see the Barrier Reef.

Quality of Experience

Once in a life-time experience

Food

They had a good variety for everyone.

Guides, Drivers and Staff

They helped us when we’re sick, feed us great food, taught us about the reef

Transport

It was so choppy, otherwise a great day.

Gary was amazing helping us plan our trip to Western Australia what a beautiful country

Hotel Review

Novotel Perth Langley

Perth

Close to everything we wanted to do the staff was friends and very helpful

Authenticity & Character

Staff

Location

Walking to city and buses pick up

Staff

All staff

Cleanliness & Comfort

Activity Reviews

Explore Rottnest Island by bike

Australia

Beautiful beaches and laid back fun food great

Quality of Experience

Beaches

Perth Swan River Dinner Cruise

Perth

Loved see the city from the water

Wave Rock, York, Wildflowers & Aboriginal Cultural Tour

Perth

This rock is really cool go see it

Pinnacle Stargazing Tour

Perth

Amazing to see

Perth Arcades and Laneways Walking Tour

Perth

Lots of good information and history

Asko planned a wonderful trip - 1 week in New Zealand and 2 weeks in Australia. It was tremendously helpful to have someone who is familiar with the countries design the itinerary and book the between/within country travel needs. Things went much more smoothly than if we had to figure all of the details out ourselves. The schedule was designed in a considerate manner, allowing us time to explore cities on our own and participate in wonderful, scheduled activities. He selected activities that my mother and I thoroughly enjoyed and may not have chosen or even known about if we hadn't used kimkim. Something that was really helpful was that most of the hotels Asko booked had a free breakfast, which allowed us to easily fuel up before long days of adventure. Asko was prompt in answering questions and was very responsive when we encountered one glitch that was not the fault of Asko, kimkim, or us, which we appreciated.