Russia Travel Agents

This was my first time personally using KimKim and I have to say that this trip would have been near impossible without the help of Margarita. Due to Covid we had tons of flight changes (adding and removing days in our plans) and needed to wait until the last minute to confirm things. She was incredibly helpful and patient through all of the changes back and forth.

In the end my flight was delayed due to weather and she needed to see what could be re-arranged on other days. No matter when... read more

This was my first time personally using KimKim and I have to say that this trip would have been near impossible without the help of Margarita. Due to Covid we had tons of flight changes (adding and removing days in our plans) and needed to wait until the last minute to confirm things. She was incredibly helpful and patient through all of the changes back and forth.

In the end my flight was delayed due to weather and she needed to see what could be re-arranged on other days. No matter when we messaged her she responded (I don't know when she slept!) and even met up with us a few days to see us in and out of St Petersburg.

Due to the delays it was a quick, tightly packed schedule. I feel like I was able to see everything I wanted to and was able to make the most of my time there with her help. We had a few issues with the drivers but overall the guides were great. I really enjoyed our time in St. Petersburg and the Red Square in Moscow was definitely a highlight. I didn't find the temperature cold personally but I felt the heat in some buildings was up quite high so I should have planned on removable layers.

All in all, I am glad I went and hope to go again in the future. Thanks Maragarita!

Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.

She never ever... read more

Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.

She never ever pressurized us to take extra services from her or insist on getting all the money beforehand. We had even more peace of mind knowing that she was available for our help with just one text message whatever the time of day.

The icing on the cake was when she came to our hotel not only to say goodbye but took the long ride with us to the airport and even helped with our bags. Whatever the shortcomings of other guides during the seven days, we have no cause for complaint because she made up for all of them.

Margarita is an asset to Kim Kim and we hope they will never ever lose her.

We insisted we leave a review for her in spite of there being no prompt from her side to do so.
Dimitry was an excellent guide, very patient and calm who had a lot of knowledge .

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had... read more

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had no idea what to expect of Russia, so I really appreciated the exciting options and ideas presented to me, and given I was travelling at the end of winter, choices which took account of the seasons, places being open and tourist numbers.

It was great having local guides. All were good English speakers and all were amenable to adjusting plans on the basis of the things I was really interested in. I particularly enjoyed the company of Victor, Natasha and Alex who were very passionate about their cities and ‘clicked’ with me.

One decision I made early in the planning was to use drivers only when absolutely necessary and, instead, to get around on public transport as much as possible, I think a really good decision to get to experience the surprises which you can get as you’re walking around a city.

As for highlights, there were so many. And it was so wonderful being “low season” to be at places like Catherine Palace and the Hermitage with very few other people. Imagine standing in front of Da Vinci’s Madonna and Child for five minutes - and you’re the only person in the room, or taking photos in one of the State rooms at Catherine Palace and there being no one else in the picture.
Very pleased Sean talked me into visiting Suzdal and Vladimir which were not initially on my list of places to go. It was great seeing some of the smaller medieval towns and experiencing the life outside of the big cities.

Our trip to Russia was amazing! What a beautiful and interesting country.
Our guide in Moscow, Sergei, was full of local knowledge and so friendly as were Darya(Vladimir Guide), Alexander (Suzdal Guide) and Irina (St Petersburg guide). The city of Moscow was very interesting and we were surprised by the beauty and splendour of the Kremlin. Vladimir was full of medieval history with beautiful churches. Suzdal was beautiful, had a very laid back vibe and some beautiful buildings/churches. ... read more

Our trip to Russia was amazing! What a beautiful and interesting country.
Our guide in Moscow, Sergei, was full of local knowledge and so friendly as were Darya(Vladimir Guide), Alexander (Suzdal Guide) and Irina (St Petersburg guide). The city of Moscow was very interesting and we were surprised by the beauty and splendour of the Kremlin. Vladimir was full of medieval history with beautiful churches. Suzdal was beautiful, had a very laid back vibe and some beautiful buildings/churches. St Petersburg was stunning in its grandeur with huge and beautiful palaces filled with paintings, statues and treasures. We would recommend the Faberge Museum and also taking a boat trip on the canal/river.
The WhatsApp group was also a stroke of genius and ensured we always had a point of contact.
We paid more for our personalised trip with guides and it was so worth it! We don't think we would have seen half as much without these wonderful guides. Thank you so much to everybody involved in organising our trip - it was truly amazing!

This was our first visit to Russia, and fist time we have traveled with Kimkim.
St. Petersburg was very impressive and turned up to better than expected. Thanks to our knowledgeable guide and his excellent language skills we were able to absorb lot's of historic information in quite short time. Thanks to Sean from KimKim team we could design our custom tour and it was possible to tune up wile being there as we have a local guide just for us. All recommendations were very useful and we have... read more

This was our first visit to Russia, and fist time we have traveled with Kimkim.
St. Petersburg was very impressive and turned up to better than expected. Thanks to our knowledgeable guide and his excellent language skills we were able to absorb lot's of historic information in quite short time. Thanks to Sean from KimKim team we could design our custom tour and it was possible to tune up wile being there as we have a local guide just for us. All recommendations were very useful and we have wonderful time with ability to experience Russian cosine and a visit to Mariinskiy Theatre on more than one occasion.
Booked accommodation was a good choice and walking distance to attractions and restaurants.
We consider the cost of our trip very reasonable and a indeed very good value as we did not have to queue for hours to get in, as we have a prepaid tickets and curator as a guide for 4 of us in The Gold Room in Hermitage.
The process of creating our itinerary with Kimkim's assistance was very easy.
I highly recommend the Kimkim to any body for their traveling needs, as they using people with local knowledge and can accommodate any interests.
Thanks KimKim
Andrew