Firstly I am repeating as having filled this ...
Chile | Mar 2 - Mar 17, 2023

M
Michael J.
United Kingdom | Reviewed on Dec 23, 2022

Firstly I am repeating as having filled this box fully it has all disappeared on attempting to add the requested photo. So rather then go into the same detail a second tome I will say (1) all places arranged to visit were highly memorable (2) same applies to quality of guides but I do have to refer to my unanswered messages sent to the subcontracted tour company Traffic LS Travel regarding the potentially dangerous situation to which I became exposed on Osorno volcano (3) special mention needs to be made of the brilliant service given by Emilce Alonso, who was both very conscientious and highly dedicated to putting together the best possible itinerary

Hotel Reviews
Fauna Hotel
Valparaíso

Very pleasant hotel with interesting rooms. Ideally located for Valparaiso old city. I would just mention that I also arranged massage in the treatment room due to ongoing back weakness - therapist was very effective and professional - but I was less impressed with the guy on reception allowing me no access to her beforehand to discuss the specific kind of massage best suited to my condition, suggesting all should be obvious from the brief price list.

Authenticity & Character
As above
Location
As above
Staff
As above
Cleanliness & Comfort
The cleanliness and comfort - cannot really elaborate.
Hotel Bellavista
Puerto Varas

Essentially an adequate hotel in good location and lovely view from room over the lake. Impressive room, reasonably good breakfast. A couple of negative comments (1) I arrived on first day around 12 midday which was unavoidable given flight time to Puerto Montt and journey time, following arrival, to Puerto Varas. On turning up it was made clear my room would not be ready until the usual time (which was after having to leave for the afternoon guided tour ) and needing to change due in part to considerable reduction in temperature from Santiago I was offered nothing more than a cramped toilet into which all my bags had to be carried, and attempting to change in very limited space with one possibly two persons trying to enter whilst I was in there (2) morning of departure I requested early morning room call at 6-30. Hotel failed to give such call, comment to me on reception after being "Sometimes the system doesn't work".

Authenticity & Character
Modern type hotel so difficult to say
Location
As above
Staff
As above - a better quality of attention could be given
Cleanliness & Comfort
No complaints here
Activity Review
Santiago Markets City Bike Tour
Santiago Markets City Bike Tour
Santiago

Very well run with two leaders - every possible regard for safety of the group on the city roads. Leaders highly knowledgeable and really interesting areas of the city visited of which otherwise I would have been unaware.

Quality of Experience
As above
Guides, Drivers and Staff
As above
Transport
As above
Local specialist: Emilce Alonso