Great experience
Morocco | Sep 4 - Sep 11, 2022

S
Suzanne S.
Hagerstown, MD | Reviewed on Sep 15, 2022

We had limited time and Morocco Immersion helped us make the most of it. Sharon's recommendations were wonderful and our driver, Sallam, made all the difference. The Moroccan people are kind and welcoming. Overall, it was a memorable trip!

Hotel Reviews
Riad Al Makan
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad al Rimal
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Fes
Guided Tour of Fes
Fes

Hassan was a wonderful guide in terms of his cultural, historical and religious knowledge. He created a great backdrop for our tour through the medina.

Quality of Experience
We would have liked to have been asked about visiting all the souks before we went. Instead, we were told that we were going to this one and that one to meet someone the guide knew but were of course "under no obligation to buy anything but this work supports our people." Some of the locations were for products we had no interest in. And the shopkeeper's disappointment was very evident in any place where we did not purchase anything. The tannery, in particular, was disappointing, as the man giving us the tour spoke no English and could not explain the tanning process, for which we had many questions. After a quick climb to the roof for a picture, he took us immediately to a showroom and wanted us to try on some jackets.
Guides, Drivers and Staff
We wish Hassan had asked us at the start what souks we were interested in visiting and given us the option of choosing where to go. Also, we were shown to a very touristy restaurant for lunch, with a fixed menu, and not asked about what type of meal we would like.
Transport
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

Great trek from Fes to the desert, with lots to see along the way. Sallam is a wonderful driver and guide.

Quality of Experience
Guides, Drivers and Staff
Our camel guide insisted on us climbing a dune to see the sunset despite the approaching storm. We quit before we reached the summit due to blowing, stinging sand and limited visability. I think he was intent on completing the task he was assigned to do, but we would have been happier skipping this part and proceeding on to the camp ahead of the storm. Sallam went out of his way to take us to find a bottle of wine that we could enjoy with our dinner.
Transport
Merzouga to Dades Valley Via Todgha Gorge
Merzouga to Dades Valley Via Todgha Gorge
Morocco

Another beautiful day.

Quality of Experience
Guides, Drivers and Staff
Transport
Dades Valley to Marrakech via Ait Ben Haddou
Dades Valley to Marrakech via Ait Ben Haddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Sep 21, 2022

Hi Suzanne,

Thanks for the review. We are happy to hear that overall you had a good time in Morocco and that you enjoyed your time with Sallam as your tour manager. Thanks, also, for your feedback regarding the tour in Fes. We have shared your comments with him and the rest of the team in an effort to ensure that all of the services that our guests receive meet our high standards. As I'm sure you can imagine, this is a constant and ongoing effort.

Thanks again and keep in touch!
Sharon, Sallam, and the rest of the Morocco Immersion family