Experience Jordan Tour - 8 Days
Jordan | Apr 7 - Apr 15, 2018

Hazel
Hazel O.
Rancho Cucamonga, CA | Reviewed on Apr 19, 2018

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked great for our group and Andy Nurse, our tour specialist was able to answer all our questions and concerns on a timely manner. He was the one responsible to set up our tour and was very patient with all the changes and adjustments we made until the last minute. Joost Schreve and Alex Buri also came to our rescue to make sure our needs were attended to. They all worked well as a team.

There were 8 of us in our group and everyone came back home safely and full of amazing memories and adventures created during our tour of Jordan. We were also happy with our tour guide, Abdallah As'ad, who gave us an insight about Jordan's culture & history through out our tour. He was easy going, patient, knowledgable, accommodating and a great company to be with.

As far as the negative side, the only hiccup I have experienced was during our arrival at the airport. The 4 of us out of the 8 in the group arrived a day earlier at the airport. The representative who was supposed to meet us and process our visas failed to show up. It was late at night so we got a bit frantic not knowing if we were going to get picked up or not. We waited for about 20 minutes just incase they were running late before we decided that we needed to get a hold of somebody from the company. Fortunately, we were able to call the main office based out of California and with the time difference, the office was open at that time and that was when Alex Buri stepped in to help us out. He got a hold of Andy for us and got things straightened out from there. The airport representative never made it so we got instructed to buy our own visas which later got reimbursed by the company. It set us back almost an hour until we got picked up by our driver to take us to our hotel. The rest of our group who arrived the following day had no issues with their airport transport.

Overall, I recommend Kimkim and I would chose to book again with them for future travels.

BTW, since we arrived a day early, we were able to do an extra activity by having Kimkim arrange our R/T transfer to Wadi Mujib Resereve. We did the Siq trail Hike and I highly recommend this thrilling activity if you are looking for something different to do while in Amman. The book Lonely Planet quoted one of the reserve ranger describe this hike as "Petra with water".

Local specialist: Andy Nurse
Andy
Andy Nurse
Local specialist in Jordan | Replied on Apr 20, 2018
Thank you Hazel for the great review! I am really happy that you had a great time. Abdalalah As'ad is one of the best guides, so I was really excited that I was able to reserve him for your trip. That is one of the benefits of booking early, like you did! Apologies for the first day airport mixup, we had a problem with one of the three dates written on one of your group's manifest for the government that caused the issue. My sincere apologies, and we tried to do our best to resolve the... Read more

Thank you Hazel for the great review! I am really happy that you had a great time. Abdalalah As'ad is one of the best guides, so I was really excited that I was able to reserve him for your trip. That is one of the benefits of booking early, like you did!

Apologies for the first day airport mixup, we had a problem with one of the three dates written on one of your group's manifest for the government that caused the issue. My sincere apologies, and we tried to do our best to resolve the matter. Alex and Joost are great associates who were able to help all the way from the other side of the world.

I think it was really smart of the four of you who arrived early to do the Wadi Mujib Sig trail as a day trip from Amman. It really is a great adventurous water hike that is easy to do as a day trip from the capital. That is one place where your planning came in handy! It was a pleasure hosting you in Jordan and I wish you the best on your next adventure!