Trip of a lifetime without much planning
Morocco | May 27 - Jun 2, 2022

G
gita S.
Saratoga, CA | Reviewed on Jun 19, 2022

We had a fantastic week-long trip to Morocco. Yassine was very available, not just before the trip but also during our trip. In one of the Riad's, there was a situation of deafening Moroccan wedding music right below our room. Yassine jumped to action, and even sent a local guide to take charge of the situation. Our driver, Mohammad who accompanied us throughout our trip was just fantastic. A sweet human, his gentle manners and careful driving is appreciated. He even went to great efforts in finding us packaging materials for a light fixture. The SUV we had could have been in better condition. We liked the Riad in Fez, and were happy that we opted for an upgraded luxury hotel in Marrakesh. The Riad in Chefchaouen was only passable. The Novotel in Casablanca was in terrible shape despite being in a good location. The itinerary was very good. We had a relaxing time.

Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Jun 28, 2022
Hello Gita, It was so lovely to work with you and plan your Morocco trip at the last minute. I'm glad to hear that you enjoyed the company of your driver Mohammad, he is indeed so much fun to be around. It also makes me happy to hear that you felt supported during your trip, this is so important to us because we never want our travelers to feel stranded or without any help. I'm sorry to hear that your accommodation in Casablanca didn't meet your expectations which is very surprising to me... Read more

Hello Gita, It was so lovely to work with you and plan your Morocco trip at the last minute. I'm glad to hear that you enjoyed the company of your driver Mohammad, he is indeed so much fun to be around. It also makes me happy to hear that you felt supported during your trip, this is so important to us because we never want our travelers to feel stranded or without any help. I'm sorry to hear that your accommodation in Casablanca didn't meet your expectations which is very surprising to me because we never had any issues with them in the past but I appreciate your feedback so I can follow up with them. I also apologize that the vehicle didn't meet your expectations. We only use newer vehicles however this feedback is also important so we can follow up. Again, it was truly great to work with you and I'm so happy that overall you had an enjoyable and relaxing trip in Morocco :)