Kimkim Trip Reviews

4.8
Based on 16,957 ratings
Read 16,957 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

First time with Kimkim AND in Oslo!
Norway | Jun 24 - Jun 30, 2025

Donna
Donna A.
Newark, NJ | Reviewed on Jul 17, 2025
This was my first time using Kimkim AND my first trip to Norway. I had planned on taking my fiance to Oslo for a rock concert and wanted to build a trip around that. So I got in touch with kimkim, was assigned a travel host, Mathia, and began working with him to build an itinerary. I loved his recommendations and with a little tweaking, we landed on an amazing itinerary, crafted specifically for us. We enjoyed EVERYTHING! We were impressed with the quality of hotels and activities. We... Read more

This was my first time using Kimkim AND my first trip to Norway. I had planned on taking my fiance to Oslo for a rock concert and wanted to build a trip around that. So I got in touch with kimkim, was assigned a travel host, Mathia, and began working with him to build an itinerary. I loved his recommendations and with a little tweaking, we landed on an amazing itinerary, crafted specifically for us. We enjoyed EVERYTHING! We were impressed with the quality of hotels and activities. We loved the list of local recommendations that Mathia provided. In fact, we chose to have dinner at Doverhallen, one of the local's hidden gems. The food was fantastic! We would have never found the place on our own. So thank you for that, Mathia. Also, we appreciated having a flexible and attentive travel host team - yes, Mathia had a great team behind him! We had a last minute change on our last day that required us to extend our trip by one day and Mathia and his team took great care of us! I recommended kimkim to friends and family and even to people we met on the trip. All in all, a great value for the money.

Hotel Review
Thon Hotel Opera
Oslo

Beautiful hotel! Amazing breakfast! The staff was incredibly helpful. For example, my fiance was not feeling well, and one of the front desk staff came to our room at my inquiry to check on him. Also, another front desk staff helped me immensely with local public transportation tickets and getting around.

Authenticity & Character
Location
Immediately next to the train station with connections to the airport and trains to elsewhere in Europe.
Staff
my fiance was not feeling well, and one of the front desk staff came to our room at my inquiry to check on him. another front desk staff helped me immensely with local public transportation tickets and getting around.
Cleanliness & Comfort
LOVED the oversized soaking tub!
Activity Reviews
Finnabotn RIB Tour
Finnabotn RIB Tour
Balestrand

This was SO MUCH FUN!!! Highly recommend!

Quality of Experience
Giant Fjords, breathtaking waterfalls!
Guides, Drivers and Staff
Fun and informative boat captains.
Transport
Fun and FAST!
Silent Oslo Fjord Cruise
Silent Oslo Fjord Cruise
Oslo

This was relaxing and the tour guide provided relevant and interesting narrative on the sites that we saw on the cruise. I expected more spectacular views since "Fjord" was in the name of the cruise. The scenery was pretty, but not breathtaking. So my expectations were slightly high.

Quality of Experience
Guides, Drivers and Staff
The guide told us interesting stories about the various sights that we came upon on the cruise.
Transport
Loved the zero emissions yacht.
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 17, 2025
Dear Donna,
Thank you very much for your kind and detailed review.
It was a real pleasure helping you plan this wonderful experience in Oslo for the Tons of Rock Festival. I’m especially happy your partner was able to reach you in time for your romantic week together. It was such a joy communicating with you and sharing information along the way. Hearing that you enjoyed all the recommendations and had a memorable experience in the Fjords absolutely made my day.
Thank you as well for...
Read more

Dear Donna,
Thank you very much for your kind and detailed review.
It was a real pleasure helping you plan this wonderful experience in Oslo for the Tons of Rock Festival. I’m especially happy your partner was able to reach you in time for your romantic week together. It was such a joy communicating with you and sharing information along the way. Hearing that you enjoyed all the recommendations and had a memorable experience in the Fjords absolutely made my day.
Thank you as well for mentioning our team’s commitment — we genuinely try our best to support travelers and help them feel at home, wherever they are.
I wish you and your family all the best. :)
Mathia

Morocco- A Trip of a Lifetime
Morocco | Jul 7 - Jul 14, 2025

Jeffery
Jeffery T.
Atlanta, GA | Reviewed on Jul 17, 2025
Our trip was magical. The people, culture, food, and scenery were more than we could have ever imagined. And it all started with our driver, Rachid! He really took care of us and allowed us to relax and truly enjoy the full experience. We highly recommend Morocco! A destination/trip of a life time!! Read more

Our trip was magical. The people, culture, food, and scenery were more than we could have ever imagined. And it all started with our driver, Rachid! He really took care of us and allowed us to relax and truly enjoy the full experience. We highly recommend Morocco! A destination/trip of a life time!!

Hotel Reviews
Riad Kalaa
Rabat

Great first stop - amenities were good, rooms were nice, and food was delicious

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Beautiful building but a bit outdated. Drain in shower was clogged, wifi was weak, but these are minor issues. It’s location is great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

Great experience for those that do not camp. Desert experience was awesome. My son and I sand boarded :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tiziri
Kelaat Mgouna

Probably our favorite hotel. The host was awesome - the most engaged with us. He kept us laughing throughout our time there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

Location- great! Rooms - okay but a bit crowded (probably our fault as we had two adults and two children in a room). Pool was nice break from the heat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ONOMO Hotel Casablanca Airport
Nouaceur

Perfect place to begin transition back to our world. And truly just 5 min from hotel. Rooms were extra cold- which was great :)

Authenticity & Character
Can’t say authentic as it was truly modern
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrive in Casablanca & Transfer to Rabat
Arrive in Casablanca & Transfer to Rabat
Morocco

We were exhausted from travel - and this was the best first step as if kept us awake which allowed us to adjust to the local time. The mosque is absolutely beautiful. The tour was really minimal but I can’t say a guide was needed to have the full experience.

Quality of Experience
Guides, Drivers and Staff
The mosque guide didn’t provide much - but it was enough to at least see unique aspects of the location.
Transport
Rachid rocks!
Fes to Merzouga via Ifraine and Azrou -  Camel Trek to Desert Camp
Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp
Morocco

We definitely want to go back to Ifraine! Don’t get me wrong- the other parts of the drive were great (eg, Atlas monkeys) too. But Ifraine is so different by being lush and green within that Atlas Mountains.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Without a doubt- Fes is the city to see! Authentic! We felt like we were experiencing the daily life of someone that lives there. Markets are phenomenal! Tannery is great!

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour of Marrakech
Morning Guided Tour of Marrakech
Marrakesh

Marrakech is definitely touristy - after experiencing Fes first - Marrakech was just “ok”. Then again, it was at the end of our trip so we had already seen a lot of what it had to offer and we were a bit exhausted.

Quality of Experience
Guides, Drivers and Staff
Unfortunately, he struggled to show us anything unique.
Transport
Local specialist: Nihad Hammi

Our AMAZING family trip to France
France | Jul 8 - Jul 15, 2025

Wendy
Wendy S.
Atlanta, GA | Reviewed on Jul 17, 2025
Our AMAZING family trip to France was impeccably planned by Lucie. She was exemplary in her help and dedication to provide a beautiful and unique trip for us. We had the best time...and still wish we were in France. Family memories for a lifetime.
Let me get one tiny negative experience out of the way ..the Chocolate Museum -workshop in Paris... it is a **tourist trap and only for little kids (5 year olds) & has horrible chocolate. AVOID!
We have now erased that from our memory. On to the...
Read more

Our AMAZING family trip to France was impeccably planned by Lucie. She was exemplary in her help and dedication to provide a beautiful and unique trip for us. We had the best time...and still wish we were in France. Family memories for a lifetime.
Let me get one tiny negative experience out of the way ..the Chocolate Museum -workshop in Paris... it is a **tourist trap and only for little kids (5 year olds) & has horrible chocolate. AVOID!
We have now erased that from our memory. On to the highlights...and SO SO many.
Our guided tour (by Afsaneh) ) of the Louvre was arranged last minute by the amazing Lucie...our tour guide was absolutely the very BEST. Afsaneh is a teacher and a true lover of the arts. She brought the Louvre to life for us and expertly maneuvered us around the extensive crowds. Our experience would have been very very poor without her. A HIGHLIGHT of our entire trip. We requested this add on at the last minute....and Lucie was a miracle worker to arrange it.
We probably should have requested a tour guide for Versailles.
Our La Marais pastry tour was also a huge highlight. My kids and I absolutely loved our tour guide....she was chic, fun, upbeat, outgoing, and engaged my kids (13 and 17 yrs of age). Rachelle. Request her! The pastries we tasted were mouth watering and uniquely delicious.
Our walking food tour of Nice was also a huge highlight. Our guide, Nadia, was so kind, friendly, knowledgeable, and gave us a great overview of Nice and SO SO SO MUCH delicious food. Do not eat breakfast before this tour. She gave us helpful hints to see Castle Hill, take the train up and walk down for beautiful views. We did that the next day.
We loved the fresh market in Nice, that Nadia showed us, and we even went back the next day. The chocolate shop we visited, again, on the tour with Nadia, is a beautiful shop with chandeliers that started in 1820 and the chocolate we tasted (and purchased there) was exceptional, mouth watering, and superior in every way. It puts our chocolate in the United States to shame.
Our hotel in Paris...Le Basile....beautiful. Delicious breakfast every morning. SUPER Friendly and helpful front desk available 24/7. Highly recommend.
I could go on and on but I touched on the major highlights. I hope they are helpful to other fellow travelers.
Traveling with my family, making lifetime core memories with my children is incalculable. Merci Beaucoup to Lucie and Kimkim travel.

Hotel Reviews
Le Basile Hôtel
Paris

Delicious breakfast every day. Beautiful room. Not overcrowded. Front desk person available 24/7

Authenticity & Character
Location
Little far from some activities
Staff
Cleanliness & Comfort
AC Hotel by Marriott
Nice

Clean spacious rooms. The shower is very bad. Restaurant on the roof is beautiful and delicious. A little far from the market and most of the activities in Nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning food and wine tour
Morning food and wine tour
Nice

Nadia was absolutely wonderful. She showed us all around Nice. We ate and ate and ate. Do not eat breakfast before this tour. BRING WATER! This tour was a highlight of our trip. We loved it.

Quality of Experience
Food
The huge variety of tastings was wonderful.
Guides, Drivers and Staff
Visit of the chocolate museum and chocolate workshop!
Visit of the chocolate museum and chocolate workshop!
Paris

This was the worst activity of our trip. A tourist trap.

Quality of Experience
Guides, Drivers and Staff
Seine river dinner cruise
Seine river dinner cruise
Paris

Review the menu before booking to be sure you like the offerings. It was a bit touristy, and had a lounge type singer for entertainment. I thought it would be a more informational tour. But still a nice introduction to Paris and from the unique vantage point of the Seine River. We did enjoy the activity. After the cruise, we walked to the Eiffel Tower and it was beautifully lit up at night.

Quality of Experience
Food
Showing the menu to the guests before booking.
Pastry Tour of Le Marais
Pastry Tour of Le Marais
Paris

Rachelle was fun, chic, hip, and gave us insight into French life and fed us the most amazing delicious pastries. A favorite tour of our trip. We wish we had more tours with Rachelle.

Quality of Experience
Guides, Drivers and Staff
Adventure aboard an authentic sidecar to uncover Paris
Adventure aboard an authentic sidecar to uncover Paris
Paris

This was a really fun unique activity. They took us to Montmartre, which was lovely to see. A bunch of streets were closed due to it being very close to Bastille Day. Driving around in the open air to get up close to things was a lot of fun. They picked us up from the hotel, and offered to drop us off wherever we liked at the end of the tour. A really fun tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Giverny and Versailles Visits with Private Transfers
Giverny and Versailles Visits with Private Transfers
Paris

This was a highlight of our trip. Having a driver for the day, was very very helpful. We LOVED Monet's garden. Absolutely beautiful. Definitely worth seeing, especially if you love gardens, flowers, and art. We wish we had a tour guide for Versailles. Having had a tour guide for the Louvre, we saw how much of a difference it made for our experience. With that being said, Versailles is a must to visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Jul 18, 2025

Thank you so so much Wendy for this detailed feedback. I am so glad that you made lifetime memories with your family. I am also super happy that you enjoyed the guides who took you on tour. I'll pass your kind words to them.
I am sorry to read about the fact that the Chocolate Museum was not up to the mark. I am taking a good note of it.
Do not hesitate to reach out if you plan a new trip to France. I'd love to help.
I wish you the best.
Lucie

Steve was superb from initial contact and thr...
Cambodia | Jun 28 - Jul 13, 2025

F
Fiona R.
United Kingdom | Reviewed on Jul 17, 2025

Steve was superb from initial contact and throughout our whole trip.
Would definitely use Kim Kim and Travel Asia again.
Highly recommend

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Jul 17, 2025

Thank you so much, Fiona.
It was great having your family travel with us and I hope the experiences will live long in the memory.
Best regards from a sunny Siem Reap!

Wonderful trip
Italy | Jun 29 - Jul 12, 2025

J
Julie L.
| Reviewed on Jul 16, 2025
Everything was great and I appreciate your quick responses. The tours were wonderful. Our guide in Santa Margherita was very kind, informative, and helpful. The only one we didn’t like was in Milan. The canal boat ride was underwhelming. It’s not very interesting especially compared to other parts of Italy. Read more

Everything was great and I appreciate your quick responses. The tours were wonderful. Our guide in Santa Margherita was very kind, informative, and helpful. The only one we didn’t like was in Milan. The canal boat ride was underwhelming. It’s not very interesting especially compared to other parts of Italy.

Hotel Reviews
Bellagio Holiday Home - Lago Azzurro Apartment
Bellagio

Great location.

Authenticity & Character
Had everything we needed. The 2nd bedroom is very small for 2 people.
Location
Not a 2 minute walk to town but close enough.
Staff
Cleanliness & Comfort
Hotel Tigullio et de Milan
Santa Margherita Ligure

It’s great. We had a nice big room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Commercianti
Bologna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lancaster Hotel
Milan

It was fine but the bed wasn’t very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Milano Malpensa Airport to Bellagio *
Private Transfer from Milano Malpensa Airport to Bellagio *
Milan Malpensa Airport (MXP)

Very convenient and worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Very fast
Classic Private Cruise on Lake Como
Classic Private Cruise on Lake Como
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip in Cinque Terre with your private tour guide
Day trip in Cinque Terre with your private tour guide
Santa Margherita Ligure
Quality of Experience
Guides, Drivers and Staff
Transport
Lugano Day Trip
Lugano Day Trip
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Santa Margherita Ligure, Portofino & San Fruttuoso
Santa Margherita Ligure, Portofino & San Fruttuoso
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Our guide made it very easy.
Train Tickets from Santa Margherita Ligure to Camogli - Round trip
Train Tickets from Santa Margherita Ligure to Camogli - Round trip
Santa Margherita Ligure
Quality of Experience
Transport
Bologna Market & Food Tour
Bologna Market & Food Tour
Bologna

Great experience and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Cooking Experience at Local's Homes
Private Cooking Experience at Local's Homes
Italy

So fun and authentic.

Quality of Experience
Guides, Drivers and Staff
Milan water city, marbles and fresh fish
Milan water city, marbles and fresh fish
Milan

This was underwhelming. The boat ride was not necessary. The fish was good though.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jul 18, 2025

Dear July, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the tours and appreciated our quick responses. It’s especially rewarding to know your guide in Santa Margherita made a positive impact—our collaborations with passionate, knowledgeable professionals are something we’re truly proud of. We're sorry to hear that the Milan experience didn’t quite resonate with you, and we genuinely value your honest feedback. It helps us continue refining every part of the journey.
We look forward to welcoming you back to Italy in the future!

How Does Kimkim justify the 100% Markup it Charges?
Portugal | Jul 1 - Jul 10, 2025

K
Kiran G.
San Jose, CA | Reviewed on Jul 16, 2025
My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago. I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they... Read more

My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago.

I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they are offering but I want to know what that markup is.

After getting the receipts from our hotels and talking to the vendors for the activities Tiago planned for us I estimated that half the cost of the trip was going to Kimkim which is insane. The positives are that Tiago's recommendations were really good, he responded quickly to our messages on the trip and detailed travel booklet was really helpful.

Was it worth the cost? Only you can decide and for people that want a concierge service then this is a good option and Kimkim has clearly found a niche market that works for them. But the lack of transparency on pricing as raised by many people will stop me from using them again. It's a good concept but I don't believe that it is worth that kind of premium.

Activity Review
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

Pretty good detailed walk through of the history behind port and Ferriera. Lots of port to taste at the end!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tiago Filipe

Magical trip to France
France | Jun 30 - Jul 9, 2025

Brian
Brian R.
Newark, NJ | Reviewed on Jul 16, 2025
I came across this website during internet search. I knew our family wanted to go to France for graduation trip and I knew this would include Paris but I wasn't exactly sure where else we should go, since this was our first trip. I took the initial survey which was very easy to navigate and then gained a better idea of the trip could look like. On the same day, Eva called me and we talked through the survey and she offered valuable insights and then later that day she emailed me a... Read more

I came across this website during internet search. I knew our family wanted to go to France for graduation trip and I knew this would include Paris but I wasn't exactly sure where else we should go, since this was our first trip. I took the initial survey which was very easy to navigate and then gained a better idea of the trip could look like. On the same day, Eva called me and we talked through the survey and she offered valuable insights and then later that day she emailed me a preliminary itinerary. I decided on 3 days in Paris (including Versailles), then train to south France for 3 days in Aix-en-Provence then train to Nice (including Monaco). It was actually quite fun and exciting viewing the more detailed itinerary which featured specifics and her special comments, and I could press Like, or Dislike, or add a question or comment. Within 24 hours, any comments or questions were addressed, we made some additional adjustments, and then Eva called to speak with myself, my wife and 2 daughters. This got them even more excited for the upcoming trip. Eva had a very detailed knowledge and wealth of experience to offer, so we knew we were in good hands.
As the trip got closer, the plans were reviewed again. The itinerary could be accessed by email link to website, and even easier with kimkim app on phone.
All contact numbers were listed and indeed were accurate, for the location transfers, local tour guides, hotels. Train tickets and tour vouchers were all very clearly highlighted on the app. Meeting points were generally clear and included links to Apple or Google Maps. Transfers to/from hotels were mostly provided, and when not pre-booked they were quickly reimbursed when we got back. We interacted with various local tour guides at each destination, and all were on time, very pleasant, each was clearly experienced and passionate in their respective venues. We enjoyed every tour.
Highlights were the dinner cruise on Seine seeing Paris all lit up at night; palace and gardens of Versailles were breathtaking; tours of Lavender fields and Aix-en-Provence were so beautiful; day trip to Cassis, Calanques boat ride and Provence wine tasting were so fun and relaxing; Nice was absolutely breathtaking including day trip to Monaco; perfume workshop was entertaining and informative.
We did have to contact a local tour guide to clarify exact meeting location and they answered immediately and actually the confusion ended up being more on our end, and everything worked out fine.
The hotels were generally very good. Paris hotel rooms were smaller than what we're used to but that's how it is there.
Provence hotel was bigger and nicer but was a bit farther out from city center so there were multiple $20-30 euro rides needed. Nice hotel was excellent with great location.
In summary, we had a fantastic trip with a generally smooth transition between 3 separate locations in France.
I would recommend kimkim to anyone contemplating a Europe trip as they are experts and provided excellent service before, during and after. I plan to use them again in the future.

Local specialist: Eva Dorlin

5 stars from start to finish
Morocco | Jul 6 - Jul 15, 2025

Sara
Sara C.
Canada | Reviewed on Jul 16, 2025
I have been privileged to travel to many amazing places with my job (UK, Spain, France, Greece, Australia, Kenya, South Africa etc) and none compare to the experience we had in Morocco. From the first contact with Maryem and the full conversation with Sharon where I was able to ask any question I wanted to finalize the locations, the planning of the trip went smoothly. Together we came up with an itinerary that fit my two day conference into the planning and Maryem worked hard to ensure we... Read more

I have been privileged to travel to many amazing places with my job (UK, Spain, France, Greece, Australia, Kenya, South Africa etc) and none compare to the experience we had in Morocco. From the first contact with Maryem and the full conversation with Sharon where I was able to ask any question I wanted to finalize the locations, the planning of the trip went smoothly. Together we came up with an itinerary that fit my two day conference into the planning and Maryem worked hard to ensure we could go to all of the places we wanted while suggesting other (amazing) stops to see along the way.This was my first guided tour and I was nervous about all of the unknowns, including spending 9 days with one specific tour guide with just me and my aunt. What if we didn't like him or understand him? 9 days is a long time!!! From the second Ahmed arrived at the airport to pick us up everything went smoothly and he just got better and better every day as we got to know each other a bit better. He was accommodating at every turn and our enjoyment was his biggest concern. Even when we weren't with him he was texting to make sure we were navigating fine, felt safe, and knew where to go to eat etc. Along the way Ahmed introduced us to other guides with context specific knowledge --each one was engaging, highly knowledgable and fun to spend time with. All of the guides we worked with were accommodating to our needs--if we wanted to cut a tour short to spend time at a pool or to add on something else in the vicinity they did so without batting an eye. Morocco is an amazing place from its breathtaking scenery to its people, culture and sense of community to its mouth watering food. I sincerely hope we are privileged enough to return and look forward to booking more trips with Kimkim

Hotel Reviews
Hôtel & Ryads Barrière Le Naoura
Marrakech

STUNNING!!!! great location, excellent food options, amazing pool and stunning rooms

Authenticity & Character
Location
walkable to many restaurants and to the Medina
Staff
check in and wait staff are remarkable
Cleanliness & Comfort
Riad Kalaa
Rabat

was a bit far from the university where I was attending a conference but very quaint and excellent restaurant!

Authenticity & Character
Location
nothing--it was just that I booked far from my conference
Staff
Cleanliness & Comfort
Riad El Palacio
Chefchaouen

very pretty hotel with tons of character--was there in off season so was a bit difficult to track down staff at times

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

every single thing about this hotel is stunning

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

beautiful!!! every thing from the swim at the hotel prior to the camel ride to the actual camp was amazing!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

Best food of my entire trip to Morocco!! Hotel was beautiful, staff was exceptional and the area is peaceful and lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maryem Kouna

Fantastic Week in Prague
Czech Republic | Jul 2 - Jul 8, 2025

Joshua
Joshua R.
Newark, NJ | Reviewed on Jul 16, 2025
Our family had a wonderful vacation in Prague. Working with Nikola is a joy. Every detail was perfect: the hotel, the day trips, the sightseeing recommendations. We are already planning our next vacation, to Croatia, and would not consider working with anyone other than Nikola and the Kimkim team. Read more

Our family had a wonderful vacation in Prague. Working with Nikola is a joy. Every detail was perfect: the hotel, the day trips, the sightseeing recommendations. We are already planning our next vacation, to Croatia, and would not consider working with anyone other than Nikola and the Kimkim team.

Hotel Review
Hotel Caruso Old Town
Praha

Wonderful hotel, great staff, amazing location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided  Tour Old Town Prague & Jewish Quarter
Privately Guided Tour Old Town Prague & Jewish Quarter
Prague
Day Trip to Česky Krumlov from Prague
Day Trip to Česky Krumlov from Prague
Prague

Fantastic day.

Guides, Drivers and Staff
Local specialist: Nikola Vojvodić

Great city to visit
Turkey | Jun 2 - Jun 5, 2025

Nicole
Nicole P.
Canada | Reviewed on Jul 16, 2025
Wonderful city and great to have things well planned in advance. With just two days, we were able to see the main sights plus a mosque that is off the beaten path. With Berat, we were able to have flexibility in our schedule which we appreciated. We loved this visit and will likely come back! Read more

Wonderful city and great to have things well planned in advance. With just two days, we were able to see the main sights plus a mosque that is off the beaten path. With Berat, we were able to have flexibility in our schedule which we appreciated. We loved this visit and will likely come back!

Hotel Review
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
Fatih Istanbul

We enjoyed this unique hotel perfectly located around the main sights to see. The staff were helpful and the room was great.

Authenticity & Character
Cute houses
Location
Perfect for a short stay in the city centre.
Staff
Everyone was very courteous and helpful for restaurant recommendations.
Cleanliness & Comfort
Nothing to change. Keeping doing what you are doing.
Activity Reviews
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul

It was great to see the bazaars and learn more of the ottoman period. We are not big shoppers but our guide was able to point out high quality, specific places of interest to us.

Private Boat Tour on the Bosphorus
Private Boat Tour on the Bosphorus
İstanbul

We really enjoyed being on the water and learning more about the land, the location of things, the buildings and history around the water way. We were somewhat surprised by the size of the boat for the private tour. The boat was amazing but we're not sure if there were smaller options available for private tours. Certainly felt like luxury :)

Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia
İstanbul

Berat was very informative and efficient to get all spots in yet not feeling rushed or crowded. The history was particularly interesting.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Jul 20, 2025

Dear Nicole,
Thanks so much for this great review!
It was a joy to host you and we are glad to hear you had a nice time in Turkey.
Kind regards,
Berat

Amazing trip to Switzerland!
Switzerland | Jun 30 - Jul 10, 2025

J
Jessel M.
Atlanta, GA | Reviewed on Jul 16, 2025
My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament... Read more

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 18, 2025

Hello Jessel,
Thank you so much for your kind review :)
It was a pleasure to plan your amazing trip to Switzerland! Happy that you spent a great time and could enjoy the amazing sports & musical events of our country!
See you next time, maybe in France?
Enjoy Summer,
Valentine

Luca did a wonderful job of creating our tour...
Italy | Jul 6 - Jul 15, 2025

C
Chris H.
Ashburn, VA | Reviewed on Jul 16, 2025

Luca did a wonderful job of creating our tour of Italy and Aurora was very responsive once we arrived. Additionally, due to some travel delays, the 24 hour service offered by KimKim was excellent.

Accommodations were great, itnerary perfect and very impressed with the CiaoFlorence drivers that KimKim shceduled for us. They were always on time, professional and friendly.

Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Jul 18, 2025

Ciao Chris!

Thank you so much for your kind words and I am soooo glad you loved your trip to Italy and had an amazing time here!

Looking forward to hearing from you again in the future and start working on another great trip to my lovely country!

Stay safe and all the best!
Luca

Everything was amazing and Hanna did an outst...
Iceland | Jul 8 - Jul 15, 2025

Warren
Warren M.
Canada | Reviewed on Jul 16, 2025
Everything was amazing and Hanna did an outstanding job preparing the trips and daily itineraries. The only suggestion I have and I should have caught this myself was the first day required me to drive after my overnight flight. I should have stayed in Reykjavík that first day but that was my fault not Hanna’s Read more

Everything was amazing and Hanna did an outstanding job preparing the trips and daily itineraries. The only suggestion I have and I should have caught this myself was the first day required me to drive after my overnight flight. I should have stayed in Reykjavík that first day but that was my fault not Hanna’s

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

Only stayed one night and arrived late. Very comfortable

Authenticity & Character
Hot tub
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Great food. TV was difficult to operate but I’m not there for the TV

Authenticity & Character
Restaurant food was smsxing
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Great food great staff. Very comfortable room and bed. Located in small village with some amenities like a grocery store and bakery.

Authenticity & Character
Very nice location and views and a cat!
Location
Not sure
Staff
Can’t remember name. Gentlemen with goatee
Cleanliness & Comfort
Nit dure
Nordurey Hotel City Garden
Reykjavík

Close enough to downtown to walk and close to Oceanside trail too

Authenticity & Character
Only complainant and it isn’t really a complaint is the breakfast. We had to leave for Keflavik before 7 am. We had asked and was told they would leave breakfast out fir us from previous day but all that was left out was some brown bananas but that really isn’t much to complain about
Location
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Tour
Iceland

Saw only the third blue whale in 6 years. 1000 stars

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland

It was a really cool experience and worth it. Our guide Alex was informative and entertaining

Quality of Experience
Guides, Drivers and Staff
Alex was awesome
Transport
Sky Lagoon
Iceland

Very nice experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko

Everything was amazing! It was a family vacat...
Portugal | Jul 6 - Jul 15, 2025

Mindy
Mindy H.
Kansas City, MO | Reviewed on Jul 16, 2025
Everything was amazing! It was a family vacation of a lifetime. Seeing 3 completely different regions of Portugal inside and out was epic and so memorable and we have the photos and videos to hold onto for life. All of the tours booked represented a wide variety of activities to do both on land and sea. We would recommend anyone to use Helena for booking a trip for themselves! The promptness and organization was top notch and made our trip far less stressful for us! Read more

Everything was amazing! It was a family vacation of a lifetime. Seeing 3 completely different regions of Portugal inside and out was epic and so memorable and we have the photos and videos to hold onto for life. All of the tours booked represented a wide variety of activities to do both on land and sea. We would recommend anyone to use Helena for booking a trip for themselves! The promptness and organization was top notch and made our trip far less stressful for us!

Hotel Reviews
BessaHotel Liberdade
Lisboa

Modern, clean, great location to walk around, great breakfast, bar, pool and gym!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Carlton Madeira
Funchal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel is a bit older, bathrooms are not as new/modern as we would have preferred and beds were not super comfortable, all that aside the views were wonderful and a 20 minute walk from the town!
Belmar Spa & Beach Resort
Lagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Sintra and Quinta de Regaleira
Discover Sintra and Quinta de Regaleira
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Introducing Funchal - Food & Cultural Tour
Introducing Funchal - Food & Cultural Tour
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monte Toboggan Experience by Tuk-Tuk
Monte Toboggan Experience by Tuk-Tuk
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Local Products
Cooking Class with Local Products
Madeira
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Funchal Sunset Cruise Experience
Funchal Sunset Cruise Experience
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Dolphin-Watching Tour
Dolphin-Watching Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

Simply the best of the best: planning, guide, driver, itinerary
Mongolia | Jun 28 - Jul 15, 2025

T
T C.
Italy | Reviewed on Jul 16, 2025
We have traveled the world but have never found a better firm than Premium Travel Mongolia. We unhesitatingly recommend this firm to anyone who wants an educational, comfortable, entertaining and enlightening overview of this wonderful, ancient yet modern country.
Crystal was very responsive and custom-built a trip to match our needs. The trip throughout central Mongolia was extremely well planned, with multiple adventures every day. From stays at ger camps - from luxurious to just plain...
Read more

We have traveled the world but have never found a better firm than Premium Travel Mongolia. We unhesitatingly recommend this firm to anyone who wants an educational, comfortable, entertaining and enlightening overview of this wonderful, ancient yet modern country.
Crystal was very responsive and custom-built a trip to match our needs. The trip throughout central Mongolia was extremely well planned, with multiple adventures every day. From stays at ger camps - from luxurious to just plain comfortable - climbing volcanos, relaxing in hot springs, visiting historic and cultural sites and riding horses and camels, we never lacked opportunities to learn about this amazing country. We even got to work with golden eagles and participate in Naadam in Dalan ZadGad and learn about all the fascinating events.
We were extremely privileged to have Suvd for our guide and Tsogtoo for our driver. The best of the best. They both have a great sense of humor and kept us laughing the whole time. He is a highly competent, calm and careful driver who keeps the car spotless every day. Suvd, who speaks excellent English and gets every joke, has a wealth of knowledge about Mongolia's history, culture, celebrations, sports, flora and fauna. Both struggled to teach us to play the ankle bone game which provided a fun way to relax at the end of the day. Suvd went above and beyond by ensuring that all the camp cooks respected my dietary restrictions.
At the end of the trip we were overcome to find that the team had organized a 46th anniversary gift for us - everything we will need to continue to play the ankle bone game back home! We will never forget this trip and unhesitatingly recommend

Hotel Reviews
Gobi Mirage

A very luxurious ger camp that feels like a hotel. Coffee shop, great restaurant, and entertainment by young, incredible local talent. Gers are very comfortable and showers are wonderful.

Authenticity & Character
Location
Staff
Especially appreciated the music from one of the young staff members who amazed us with his talent.
Cleanliness & Comfort
Toilogt ger camp

A wonderful ger camp with a great restaurant and comfortable gers. Yaks walk through the camp during the day, and it is easy to do horseback riding or take a trip to the Wishing Island. There is even a local bunny.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Khustai national park - stopover
Khustai national park - stopover
Khustai National Park

It is amazing to be able to see the world's only wild horses in their natural habitat. Guides were very helpful by showing us where to look and providing binoculars.

Khorgo Terkh national park
Khorgo Terkh national park
Tariat
Lake Khovsgol (Khuvsgul)
Lake Khovsgol (Khuvsgul)
Mongolia
Leisure day in Lake Khovsgol
Leisure day in Lake Khovsgol
Mongolia
Karakorum (from Khorgo)
Karakorum (from Khorgo)
Kharkhorin
Ulaanbaatar city tour with Chinggis Equestrian Statue
Ulaanbaatar city tour with Chinggis Equestrian Statue
Ulaanbaatar
Yol Gorge of Gurvan Saikhan mountain
Yol Gorge of Gurvan Saikhan mountain
Yol Valley
Tsagaan Suvarga (White stupa)
Tsagaan Suvarga (White stupa)
Mongolia
A day trip in Selenge province
A day trip in Selenge province
Selenge
Orkhon Waterfall
Orkhon Waterfall
Mongolia
Stunning Khongor sand dunes (from Bayanzag) 
Stunning Khongor sand dunes (from Bayanzag) 
Sevrei, Gobi
Amarbayasgalant monastery
Amarbayasgalant monastery
Amarbayasgalant
Khovsgol - Jargalant
Mongolia
Bayanzag (Flaming cliffs) - a dinosaur native land
Bayanzag (Flaming cliffs) - a dinosaur native land
Bayanzag
Jargalant Hot springs
Jargalant Hot springs
Jargalant
Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Jul 16, 2025

Dear Tanya,
Thank you so much for your kind words! We’re thrilled to hear you had such a memorable trip
and that you enjoyed every part of the journey. Warmest wishes,
Crystal & the Kim Kim, PTM team

The most perfect of adventures
France | Jun 20 - Jul 3, 2025

mary jo
mary jo a.
Ashburn, VA | Reviewed on Jul 16, 2025
I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with... Read more

I can’t say enough about Audrey and the KimKim team. Everything about our mother/daughter French adventure was perfect. Audrey’s planning, attention to detail, and responsiveness was impeccable. She was able to construct a perfect itinerary to include our to do’s with suggestions of things that were better than we could have ever imagined. Her choice of hotels that were clean, centrally located, and small enough to allow us to experience the true French culture. From Our cooking class with Veronique in Paris, timing our stay in Provence to see the lavender in full bloom, organized activities and free time to relax, Audrey allowed us the perfect grand adventure in her beautiful country. We will be back for sure and plan on using kimkim for all our future adventures!♥️

Hotel Reviews
Hôtel Saint-Louis Marais
Paris
Authenticity & Character
Location
Very walkable to tourist jighlights
Staff
Cleanliness & Comfort
Le Mas des Tourterelles
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos du Petit Jesus
Cassis

Rodolphe and Catherine were wonderful hosts. Their place is beautiful! Rodolphe was so thoughtful having wine and snacks for us after our 3 hour paddle boarding adventure. So thoughtful! He seemed to think of everything

Authenticity & Character
The place was gorgeous and the hosts were so welcoming
Location
Very walkable
Staff
Rodolphe is incredible
Cleanliness & Comfort
La Ferme Rose - Hôtel de charme
Moustiers-Sainte-Marie
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Langlois
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking class with a Chef
Cooking class with a Chef
Paris

Veronique was so kind! We had so much fun playing in her kitchen

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit of Orsay Museum with audioguide
Visit of Orsay Museum with audioguide
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Occitane factory
Occitane factory
France
Quality of Experience
Guides, Drivers and Staff
Transport
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

Matthew made the tour so fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Seine river cruise
Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of Sainte-Chapelle
Visit of Sainte-Chapelle
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Perfume creation workshop in Grasse
Perfume creation workshop in Grasse
France

So much fun!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jul 16, 2025

Bonjour Mary Jo,

Thank you for taking the time to share your feedback about your trip. I'm glad you had a great stay with your daughter and that you enjoyed the experiences. I’ll pass on your feedback to Rodolphe — I’m sure it will make him very happy. Wishing you all the best, and I remain at your disposal for future adventures in France!
Audrey

We fully enjoyed all of the places we stayed....
Norway | Jul 2 - Jul 10, 2025

D
David H.
Newark, NJ | Reviewed on Jul 15, 2025
We fully enjoyed all of the places we stayed. Bjorn our walking tour guide in Oslo was outstanding as was the pilot/guide of our RIB boat safari trip out of Flam. Unfortunately, I don't recall his name, only that he was originally from Poland. Flam Marina was a great location with amazing view of the fjord. We fell in love with Balestrand and the Kviknes Hotel; not a crowded as other places we went with local residents walking along the streets, reminded us of towns on Cape Cod, like... Read more

We fully enjoyed all of the places we stayed. Bjorn our walking tour guide in Oslo was outstanding as was the pilot/guide of our RIB boat safari trip out of Flam. Unfortunately, I don't recall his name, only that he was originally from Poland. Flam Marina was a great location with amazing view of the fjord. We fell in love with Balestrand and the Kviknes Hotel; not a crowded as other places we went with local residents walking along the streets, reminded us of towns on Cape Cod, like Wellfleet. View from top of funicular in Bergen was also outstanding. Bergen Bors Hotel host recommended dinner at Bjerck that had excellent halibut.

Local specialist: Alex Mottler

We had such a wonderful trip to the Netherlan...
The Netherlands | Jun 12 - Jun 21, 2025

K
Kristi K.
Denver, CO | Reviewed on Jul 15, 2025
We had such a wonderful trip to the Netherlands. Mieke and Beat the Dutch Travel did such a great job organizing our trip for our two families (4 adults, 1 young adult, 3 kids ages 17, 10, and 8). We felt like we had a great balance of highly tourist activities and also some lower key travel excursions that felt more local. The day by day descriptions and step by step instructions for transportation and navigation made travel very easy. Particular highlights of the trip were the private... Read more

We had such a wonderful trip to the Netherlands. Mieke and Beat the Dutch Travel did such a great job organizing our trip for our two families (4 adults, 1 young adult, 3 kids ages 17, 10, and 8). We felt like we had a great balance of highly tourist activities and also some lower key travel excursions that felt more local. The day by day descriptions and step by step instructions for transportation and navigation made travel very easy. Particular highlights of the trip were the private bike tour with Marc and the kids particularly loved the trip to the Muiderslot castle. The private canal tour with Those Dam Boat Guys tour was also a great way to see Amsterdam.

Best decision I ever made to use KimKim for this travel planning. Saved me the hours of stress and planning to try to accommodate 8 people of varying interests and attention spans. Would highly recommend and happily use them again!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Jul 16, 2025

Great to hear from you again, Kristi! It has been a pleasure organizing the trip for your family, and you have been wonderful guests! Glad you have enjoyed life in the lowlands and the time spent together.
Wishing you all the best!
Mieke

Exceeded our expectations!
Switzerland | Jul 7 - Jul 14, 2025

Jennifer
Jennifer S.
Russia | Reviewed on Jul 15, 2025
This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us. Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in. The service at every hotel we visited was spectacular! ParkHotel... Read more

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews
Parkhotel Schoenegg
Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character
Swiss tradition.... family tradition hotel
Location
Quaint town with fabulous nightlife and lots to do.
Staff
Friendly and helpful, ready to help whenever needed.
Cleanliness & Comfort
Everything was clean and neat.
Hotel Phoenix Zermatt
Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character
Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.
Location
Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.
Staff
Absolutely the star attraction! Their team is fabulous.
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character
Location
Easy walk to train station. Location made walking around town convenient for shopping and dining.
Staff
Cleanliness & Comfort
Alstadt hotel Krone Luzern
Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character
Center of town with fountain and fun views of nightlife.
Location
Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)
Staff
Nice and helpful.
Cleanliness & Comfort
Very clean
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience
We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.
Guides, Drivers and Staff
It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!
Transport
Easy as long as you reserve your cable car seats in advance and show up on time!
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience
I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.
Food
Better than expected!
Guides, Drivers and Staff
George was great!
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hi Jennifer,
Thank you so much for your kind review :)
It was a pleasure your customize and plan your trip from A to Z. Glad you liked the activities, hotels, stunning views & peaceful atmosphere of our beautiful country!
Enjoy Summer, and see you soon maybe in France of Germany?
Best,
Valentine

Book The Trip to Costa Rica and Use KimKim! Trust Me!
Costa Rica | Jul 1 - Jul 11, 2025

Dana
Dana F.
| Reviewed on Jul 15, 2025
We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out... Read more

We used KimKim to book our amazing trip to Costa Rica. They were so easy to deal with and were straight forward with pricing and trip options. The trip we booked through them was incredible! Everything went so smoothly with all of our travel arrangements and pick ups and transfers. All of our accommodations were wonderful and just was describe in our itinerary. The excursions we did were amazing as well! Perfect blend of adventure and relaxation. All of our guides were so awesome and went out of their way to make our excursion extra special. The provide breakfast and lunches were so delicious and authentic Costa Rican food! The travel throughout the Country, although terrifying at times, was easy with Ride CR. Their drivers were wonderful and made us feel safe at all times! They also went out of their way to point out things in Costa Rica and even made stops so that we could see the wildlife! We only ran into one hiccup with our transportation not showing up for our scheduled fishing trip, but I was able to contact the KimKim support line and they got on it right away and we were still able to go on the awesome fishing trip! The itinerary that KimKim provides is so easy to follow and has everything you need to get where you are going! This was a trip of a lifetime and my Husband and I feel so blessed to have the opportunity to explore and experience the incredible and BEAUTIFUL Country of Costa Rica! Kimkim made it so easy to travel and we will definitely book more trips with them in the future! I only have two things left to say, Book the trip and Pura Vida! ❤️💙🤍

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Absolutely beautiful! This place is everything you need and want! I do not have a negative thing to say about it!

Authenticity & Character
It’s stunning!
Location
The views of the volcano are everything!!!!
Staff
Top notch service!
Cleanliness & Comfort
The rooms are amazingly clean and have everything you need!
Hotel & Spa Poco a Poco
Monteverde

This is a great little spot! Rooms very clean and great location where you can walk to so many things! Service was a little lacking, but this may have been due to the off season!

Authenticity & Character
It’s cute! The walking patch and all the wildlife was the best part! And the fire pit with s'more's was great too!
Location
So close to the town of Monteverde, we walked to so many shops and restaurants and it was amazing!
Staff
Service was a bit slow but the staff was very polite and helpful!
Cleanliness & Comfort
Very clean and comfortable bed!
Hotel La Mariposa
Manuel Antonio

The views are everything here! Just incredible! And all the wildlife was sooooo cool!

Authenticity & Character
Small and quaint!
Location
Views, views, views!!!
Staff
Great service all around and super helpful!
Cleanliness & Comfort
Very clean!
Activity Reviews
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

10 out of 10 recommend! This was such a wonderful experience and great company to go rafting with! All of the guides were amazing and made us feel safe, comfortable and most of all ensured we had a blast! These rapids are no joke and it was the best adventure! It’s a must if visiting the La Fortuna area! Oh and the lunch at the company’s headquarters afterwards was perfecto!

Quality of Experience
Top notch guides!
Food
Fantastic! Authentic Costa Rican food!
Guides, Drivers and Staff
Awesome! So informative, Knowledgable, professional, funny and fun!
Transport
On time and easy!
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Amazing hike up a lava flow of the volcano! Who can say they hiked a lava flow!!! Do it! Our guide Melanie was also incredible and so knowledgeable! She also takes great photos! And the lunch, perfection!

Quality of Experience
It’s beautiful!
Food
The farm to table restaurant was amazing!
Guides, Drivers and Staff
So professional and shared so much about the country and what we were seeing! Melanie rocks!
Transport
Easy, on time and kept us safe!
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

Tree Topia Park is a must! Our guides were wonderful, so much wildlife and the views!!! The hanging bridges are so cool and when you are in the clouds it’s such an experience! And the zip lining was the best I have ever done! The heights the views, it’s such an adventure. Do the vertical drop at the end, it’s sooooo worth it! They were such a great company and accommodated us when our initial zip line tour got rained out! They moved us to a morning session so we could fit it in before we left! I am so glad we got to do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

This is a must if visiting the Monteverde area! We learned so much and this plantation is so incredible and respects the environment and as a results all of the products they make are top notch! It was so much fun learning and seeing how sugar cane, chocolate and coffee are produced! It was all fascinating and I highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking Adventure
Ocean Kayaking Adventure
Manuel Antonio

This expirence was a lot of fun! The kayaking and scenery were awesome and the snorkeling was soooooo cool! We got to swim with a sea turtle and saw all kinds of tropical fish! The lunch included was also really great! Must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Damas Island Fishing
Private Damas Island Fishing
Manuel Antonio

This was so cool! We started in the mangroves and took a boat ride through all these amazing canals and saw crocodiles and other wildlife! Then we bottom fished and trolled! It was soooo much fun and our guides were super experienced and wonderful to fish with!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

This is an absolute must do! All I can say is wow! The wildlife and everything in between was just wonderful!

Quality of Experience
Guides, Drivers and Staff
Joseuy it everything!!!
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jul 18, 2025

Pura Vida Dana 🥹❤️💙🤍

This has been an absolute delight to read as it is the trip we strive to deliver to every traveler that uses kimkim.

I am glad you were able to feel the energy of Costa Rica through our transportation and activity partners, and also feel that wild aspect that the country offers. It can be scary, but it connects us to nature and our world.

We will be here to plan your adventures and look after you on trips to come 🦥🩵

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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