Kimkim Trip Reviews

4.8
Based on 20,412 ratings
Read 20,412 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kudos to kimkim and Hanna
Iceland | Sep 15 - Sep 21, 2023

M
Meghan S.
Ashburn, VA | Reviewed on Sep 22, 2023
Hanna was communicative and helpful when planning our trip. She kept our preferences in mind when planning sights and locations, as well as our budget. It was really nice to be able to trust a specialist to take off some of the overwhelm of choices during the trip. We loved seeing the black sand beaches and glaciers on the east coast of Iceland. Read more

Hanna was communicative and helpful when planning our trip. She kept our preferences in mind when planning sights and locations, as well as our budget. It was really nice to be able to trust a specialist to take off some of the overwhelm of choices during the trip. We loved seeing the black sand beaches and glaciers on the east coast of Iceland.

Activity Review
The Secret Lagoon
The Secret Lagoon
Iceland

Relaxing and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Sep 22, 2023

Thank you, Meghan for you wonderful review! Happy that you enjoyed you time in Iceland!
All the best,
Hanna

35th Anniversary in Greece!
Greece | Sep 6 - Sep 20, 2023

Judy
Judy S.
Huntersville, NC | Reviewed on Sep 22, 2023
Where do we begin?? Our 35th anniversary trip to Greece was everything we could have ever imagined it would be. Chris and the KimKim team worked with us on every detail, and every interest that we had. Chris and the KimKim team put together the perfect itinerary, addressing every one of our requests. With precision detail, we were picked up, dropped off, shuttled, Pampered, educated to the point of perfection. Our luxury accommodations were more than we could have ever wanted! The staff at... Read more

Where do we begin?? Our 35th anniversary trip to Greece was everything we could have ever imagined it would be. Chris and the KimKim team worked with us on every detail, and every interest that we had. Chris and the KimKim team put together the perfect itinerary, addressing every one of our requests. With precision detail, we were picked up, dropped off, shuttled, Pampered, educated to the point of perfection. Our luxury accommodations were more than we could have ever wanted! The staff at every boutique hotel, every driver, every private tour guide, to the catamaran tour in Santorini were beyond fabulous! Unfortunately, due to the ferry strike in Greece we had one small snafu. However, Chris and his team were on the situation, we were given different solutions to choose from, and within minutes, our trip was back on track. We would highly recommend Chris and KimKim for your Greece travels or, KimKim for any travels internationally.

Hotel Reviews
Lithies Traditional Homes
Thíra

Maria and her staff have created the most wonderful accommodations with the best views of the caldera ever! Absolutely stunning, on every detail, every piece of furniture, every amenity that was provided!

Authenticity & Character
Authentic traditional, home, as it was built into the side of the mountain. Beautifully decorated, had a small kitchen for your needs, his and her bathrooms, exquisitely decorated!
Location
Location was absolutely perfect! We were centrally located to all shops and restaurants, within walking distance to fellow villages and beautiful sites. From breakfast, on our veranda, to cocktails overlooking the caldera… This is the place for you
Staff
Maria, Sonny and Avi (Sonny’s wife, hope I spelled her name correctly) were FABULOUS!
Cleanliness & Comfort
Spotless, clean, wonderful bath amenities, daily wine and snacks.
Villa Marandi Luxury Suites Naxos
Naxos

A lovely, smaller resort outside of town, perfect for our stay. Located on the water, remote for privacy, just perfect for what we were doing!

Authenticity & Character
Beautifully appointed, spacious and very homey at the same time. It even had a well, equipped, small kitchen for your knees.
Location
Our a Aegean views were fabulous, from breakfast on the patio, to lounging on our veranda to laying by the water.
Staff
From Bruno, the bartender, to the reception staff and all staff….beyond blessed with the service and attention that was paid to us both on our trip. The food was exceptional and Bruno makes a mean mean cocktail!
Cleanliness & Comfort
Exquisite furnishings, comfortable, well appointed for whatever you would need on your stay in Naxos!
Hotel Ploes Syros
Syros

Could not believe our eyes when we walked into our room… Stunning! Exquisite artwork, marble everywhere, fabulous views of the Aegean, private patio, what more could you ask for!

Authenticity & Character
Amazing, amazing, amazing… Pictures do not do this place justice!
Location
Couldn’t have asked for a better location… Within walking distance to absolutely everything.
Staff
Constantine in the staff went above and beyond to cater to her every day… And they did just that
Cleanliness & Comfort
Noble Suites
Athens
Authenticity & Character
The staff, the food, the view!
Location
Within walking distance of Acropolis and wonderful restaurants!
Staff
Pleasant and very caring to our every need!
Cleanliness & Comfort
Activity Reviews
Sunset Catamaran Caldera Cruise
Sunset Catamaran Caldera Cruise
Santorini

This was the highlight of our trip. The cruise was intimate with just 15-18 people onboard. We made friends, went snorkeling, and enjoyed fabulous food. The staff on the boat were delightful and made the experience even more enjoyable. The sunset views from the Caldera were something we'll never forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini

This was a perfect way to see the beautiful island of Santorini. Our driver was waiting for us promptly and showed us all the best spots. The views were absolutely breathtaking and the drive was comfortable. We wouldn't have wanted to explore Santorini any other way.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour in Ano Syros
Private Walking Tour in Ano Syros
Syros

Antonio, our guide, made this tour in Medieval Ano Syros a memorable one. His insights into the history and culture of the place were really engaging. We enjoyed the private nature of the tour as it allowed for a more intimate experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Delphi Day Trip with Swimming & Lunch in Galaxidi
Private Delphi Day Trip with Swimming & Lunch in Galaxidi
Athens

Our guide, Tom, was exceptional! He made extra stops for us, bought us beach towels when we didn't have any, and even took us for private swims. He really went above and beyond to ensure we had a wonderful day trip to Delphi. The swimming and lunch in Galaxidi was a real treat!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

This was a fantastic experience! Our guide was so knowledgeable - it really enhanced our visit to the Acropolis. She gave us all the historic details and made the ancient ruins come alive. We really enjoyed this tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

We had an amazing trip through an incredible ...
Iceland | Sep 11 - Sep 21, 2023

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marjorie r.
Panama | Reviewed on Sep 22, 2023
We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance. Read more

We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance.

Hotel Reviews
Fosshotel Baron
Reykjavík

The floor was covered in stains. Very dirty throughout. The shower was so unsafe only my husband dare to use it. Tracy and I felt we would take a chance and end up on the ground.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The mattress is like a board and the pillow is a flat pancake.
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laugarbakki
Laugarbakki
Authenticity & Character
They need a gardener! A few evergreens would improve the appeal.
Location
It is out in the middle of nowhere! But it worked for us.
Staff
Cleanliness & Comfort
The cleaning staff seemed very unhappy. And it showed.
Fosshótel Mývatn
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eyvindará
Egilsstadir

Perfect place for two nights. Hotel manager was very helpful. His recommendations were extremely helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lilja Guesthouse
Hofn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gullfoss
Tungufell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Earth Lagoon
Earth Lagoon
Lake Mývatn
Quality of Experience
Guides, Drivers and Staff
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

We did not make it on time to enjoy this experience. I am sure it would have been amazing. We enjoyed the surroundings when we finally arrived. There were too many sites to enjoy that morning!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Oct 19, 2023

Thanks for a beautiful detailed review, I am glad to hear you had a great time in Iceland!

Pedro, ? Online Tour manager helped us with p...
Portugal | Sep 12 - Sep 21, 2023

K
Kandhasamy J.
Pompano Beach, FL | Reviewed on Sep 22, 2023
Pedro, ? Online Tour manager helped us with planning the trip. He was very receptive to our needs from the start. Accommodated all our requests, offered us good suggestions.
We spent ( 4 in our group) 10 days in Portugal, visited Lisbon, Algarve region, Evora, Fatima, Toma , Porto Douro Valley and drove through Nazareh ( Spelling) and Obido .
Many memorable sights, felt that 10 days only gives a sampling of what a beautiful country Portugal is.
Our drivers from place to place have all...
Read more

Pedro, ? Online Tour manager helped us with planning the trip. He was very receptive to our needs from the start. Accommodated all our requests, offered us good suggestions.
We spent ( 4 in our group) 10 days in Portugal, visited Lisbon, Algarve region, Evora, Fatima, Toma , Porto Douro Valley and drove through Nazareh ( Spelling) and Obido .
Many memorable sights, felt that 10 days only gives a sampling of what a beautiful country Portugal is.
Our drivers from place to place have all been wonderful, José António and Michael deserves special mention. We will ask for them if visit again.
Pedro kept us abreast of our day to day activities, we could connect with him instantly via WhatsApp.
All in all , totally satisfied with KimKim travels.

Hotel Review
Heritage Avenida Liberdade
Lisboa

Well located. Cozy lobby, coffee and Tea as well as complimentary pastries at the lobby. Clean rooms. Friendly staff .

Authenticity & Character
Question says it all .
Location
Able to walk to places of interest from this area.
Staff
Friendly
Cleanliness & Comfort
Clean , new towels, daily maid service .
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 22, 2023

Hello Jaga.
Thank you so much for your feedback on your experience in Portugal! Our team is really happy to know you had a great experience. Also, I appreciate your kind words on my service :D
Thank you once again for your trust!
Obrigado,
Your friend in Portugal - Pedro

Fantastic break in Italy .
Italy | Sep 9 - Sep 15, 2023

Mark
Mark L.
Galveston, TX | Reviewed on Sep 22, 2023
Fantastic break in Italy ( Rome & Milan). From the start the car pick up went seamlessly and cars were all high quality Mercedes with very safe drivers. In Rome, we toured the Vatican (Museum, Sistine Chapel & St Peters Basilica) which was excellent but museum tour was very long ( 2.5 hrs plus) and far far too busy with some areas at a complete standstill. Our guide had encyclopedic knowledge, but even she was very surprised on the sheer amount of time the tour took 4.5 hrs). The walking... Read more

Fantastic break in Italy ( Rome & Milan). From the start the car pick up went seamlessly and cars were all high quality Mercedes with very safe drivers. In Rome, we toured the Vatican (Museum, Sistine Chapel & St Peters Basilica) which was excellent but museum tour was very long ( 2.5 hrs plus) and far far too busy with some areas at a complete standstill. Our guide had encyclopedic knowledge, but even she was very surprised on the sheer amount of time the tour took 4.5 hrs).

The walking food tour in Rome was only average really with no real standout dishes, as we had tried a lot of the Italian dishes already. Tour guide was ok very enthusiastic but it would have been good to know where we were going next and how long the walk was, as it felt we were "walking blind" with no end in sight sometimes. Now this may have been as a direct result of all the walking we were doing in Rome anyhow and we had 20,000 steps in the tank already. Also we were asked to be early for the meet up, which we were but the guide showed up a little late and I was slightly concerned frankly.

Hotel was functional, clean and we only used it to sleep which was fine as the room was air conditoned ( Doria Palace Boutique Hotel). The list was so small it could only take a single case or just about fit one person, so folks with walking challenges be aware.

Train trip to Milan was fine and pick up seamless. Hotel was larger ( Una Hotel Cosani) and in a great location. The Last Supper tour was excellent and included a taxi ride ( less walking) to the Duomo. We asked the guide at the start the scope of the tour and we reduced the duration from 4 hours to 2.5 which was perfect. In contrast to the Vatican tour, the Last Supper groups were restricted to 15 people at a time and this really enhanced the experience. Our guide was excellent, very accommodating and knowledgable and even showed us a nice local coffee shop which was off the "tourist grid".

Moreno from KimKim was great to deal with, very efficient and knowledgable. Quick replies to questions and was there if we needed him.

Hotel Reviews
UNAHOTELS Cusani Milano
Milan

Nice modern hotel. Front desk staff not great though, particularly on check-in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doria Palace Boutique Hotel
Rome

Small, clean but lifts very small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Walking Tour and Da Vinci's Last Supper visit
Milan Walking Tour and Da Vinci's Last Supper visit
Milan

Excellent guide, very flexible to our needs. Passionate about his subject.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome food tour: A deliciously cultural tour for foodies
Rome food tour: A deliciously cultural tour for foodies
Rome

more visibility on what to expect ( walking time between venues particularly).

Quality of Experience
Guides, Drivers and Staff
Timely arrival at meeting point and info between venues.
Transport
timely and safe
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome
Quality of Experience
way too busy
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Sep 23, 2023

Hi Mark,
Thank you so much for taking the time to leave such a great review and thank you for sharing your photos! I bet the heat didn't help either with walking and the crowds, September is stil quite a busy time of the year, so sorry if you found it a little tiring. Maybe next time we can make the tours easier and not as long for you.

Thanks again for booking with us and we look forward to planning your next trip with you!
Ciao,
Moreno

Elena made it easy for my parents to navigate...
Italy | Sep 5 - Sep 19, 2023

S
Shawn M.
North Potomac, MD | Reviewed on Sep 22, 2023

Elena made it easy for my parents to navigate around Italy and enjoy a once in a lifetime trip

Local specialist: Elena Del Vecchio

Great trip, horrible service by KimKim
Madagascar | Aug 26 - Sep 9, 2023

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Maia N.
Quincy, MA | Reviewed on Sep 22, 2023
The trip was great and the local guides were experienced and knowledgeable. However, when we had a problem, we called Stephanie for support 4 or so times over a two hour period, and she ignored our calls and sent WhatsApp messages saying it was not her problem. This is pretty unacceptable for someone whose entire job is to facilitate. If this is not her role, then it is not clear what service KimKim is providing apart from being a useless middle man that is taking money that would otherwise... Read more

The trip was great and the local guides were experienced and knowledgeable. However, when we had a problem, we called Stephanie for support 4 or so times over a two hour period, and she ignored our calls and sent WhatsApp messages saying it was not her problem. This is pretty unacceptable for someone whose entire job is to facilitate. If this is not her role, then it is not clear what service KimKim is providing apart from being a useless middle man that is taking money that would otherwise be going to locals.

Further, when we made it clear we were unhappy with Stephanie's handling of the situation she said she would ask KimKim customer service to reach out to us, they never did. It is unclear if Stephanie did not actually ask them or if KimKim does not care about their customers.

Overall, if this is how KimKim operates, I will not be recommending this service in the future. I will give direct contacts of my fantastic guides in Madagascar to anyone who would like to book a trip.

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Oct 02, 2023
Dear Maia and David.

I want to express my gratitude for taking the time to write this review. I'd like to provide you with some "behind the scenes" insight to shed light on the situation.

Firstly, thank you for acknowledging that "The trip was great and the local guides were experienced and knowledgeable." We take pride in partnering with exceptional local providers, and I'm delighted to hear that, overall, we crafted an excellent trip for you.

We understand that challenges arose on the...
Read more

Dear Maia and David.

I want to express my gratitude for taking the time to write this review. I'd like to provide you with some "behind the scenes" insight to shed light on the situation.

Firstly, thank you for acknowledging that "The trip was great and the local guides were experienced and knowledgeable." We take pride in partnering with exceptional local providers, and I'm delighted to hear that, overall, we crafted an excellent trip for you.

We understand that challenges arose on the morning of August 29th, 2023, at around 9:00 AM when we informed you of the boat transfer cancellation due to adverse weather conditions. We immediately began working on an alternative plan, considering Sainte Marie as an option. However, logistical constraints, including limited flight availability, complicated matters. During this period, you expressed your preference for Nosy Be, and although we had initially suggested Sainte Marie, we proceeded with your choice.

Subsequently, we had to secure flights and sent you a payment link. Unfortunately, internet connectivity posed challenges, making it difficult to process the payment. As a workaround, we proposed that our guide, Nomena from Sense of oceans, make the payment on your behalf, with the intention that you could reimburse Nomena in cash, although this was not the ideal arrangement.

At 10:13 AM, we reached out to KimKim and explained their service fee policy for transactions conducted on the platform, including covering credit card fees. We also suggested that you contact your travel insurance company to inquire about potential coverage for events cancelled due to adverse weather. This could potentially include reimbursement for service fees.

On the same day, August 29th, we informed KimKim customer support that you wished to speak with them. We received the response that "customer support will reach out to them when they come online." While I'm uncertain if they contacted you, we did formally request their assistance in reaching out to you via written communication.

Throughout this process, there was extensive back-and-forth communication, searching for suitable flights, liaising with KimKim, and exploring alternative solutions. All of these efforts were aimed at swiftly resolving the challenges you faced, ensuring you could continue to enjoy your holiday. I apologize if you felt your concerns were not taken seriously; we were wholeheartedly dedicated to finding suitable solutions within a tight timeframe.

Your feedback is greatly appreciated, and we are committed to enhancing our communication, making it more informative and robust in the future.

Thank you for your understanding.

Warm regards,
Stephanie

10 Days in Portugal
Portugal | Sep 9 - Sep 18, 2023

C
CeCi A.
Kuwait | Reviewed on Sep 22, 2023
I recently had the incredible opportunity to embark on a 10-day adventure in Portugal, exploring some of its most enchanting cities and towns, including Lisbon, Porto, Lagos, Sintra, Evora, Obidos, and Batalha. This journey was nothing short of spectacular, and I can't help but share my positive impressions. Throughout my 10 days in Portugal, I was struck by the warmth and friendliness of the people, the incredible diversity of landscapes, and the rich cultural heritage that each place... Read more

I recently had the incredible opportunity to embark on a 10-day adventure in Portugal, exploring some of its most enchanting cities and towns, including Lisbon, Porto, Lagos, Sintra, Evora, Obidos, and Batalha. This journey was nothing short of spectacular, and I can't help but share my positive impressions.

Throughout my 10 days in Portugal, I was struck by the warmth and friendliness of the people, the incredible diversity of landscapes, and the rich cultural heritage that each place offered. The trip was flawlessly organized, and my guide was knowledgeable and passionate about sharing his country's treasures.

Portugal exceeded my expectations in every way. If you're seeking a destination that seamlessly blends history, culture, natural beauty, and warm hospitality, Portugal is the place to be. I can't wait to return and explore even more of this incredible country.

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Sep 22, 2023

Dear CeCi,

Thanks for your positive feedback! I'm truly happy that Portugal and the trip lived up to your expectations!

Please stay in touch and you know that you're always welcome!

All the best,

Tiago

Amazing Trip thanks to Jessica and her Team
Indonesia | Sep 3 - Sep 5, 2023

F
F M.
Switzerland | Reviewed on Sep 22, 2023

My husband and I would like to heartfully thank you for your assistance that helped us to organise our trip on such a short notice.
We appreciated your ability to adapt to the circumstances and our requests.
We are satisfied with your all your drivers and guides. They were very professional, respectful, and courteous.
Your service is of high quality.
We had a great time in Indonesia. We will recommend Kimkim and Jessica to any of our acquaintances that is interested in visiting Indonesia. Thank you so much for everything.

Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Sep 25, 2023

Dear Fatoumata and Mahamadou,

Thank you so much for your kind words and I'm beyond grateful that you had a wonderful time in Indonesia :) It was great working with you two and I hope that we meet again some time in the future!

Wishing you all the best from sunny Indonesia!

Warm regards,

Jessica

Sangita and her team were as professional and...
Nepal | Sep 10 - Sep 21, 2023

Richard
Richard O.
United Kingdom | Reviewed on Sep 22, 2023

Sangita and her team were as professional and supportive as possible.
Due to weather issues, virtually every element of my itinerary changed….daily!
It was very comforting to have a team that simply made it happen..every day.
My guide’ Bhim’…and my Porter ‘Man’ were dedicated to making my adventure the best it could ever be.
I felt safe and supported…despite the challenges the trek to EBC brings….
It’s not a stroll..it’s pretty hardcore.
I will certainly select Kim Kim for any of my next adventures.

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Sep 23, 2023

Dear Mr Richard

Thank you for your wonderful review. It was absolutely our pleasure to host your Nepal trip. Me and my team are very happy that you made to EBC despite of various challenges including some last minute changes we had to make due to weather issues . Hats off to your stamina and adventurous attitude .

Hope to see you back in Nepal someday :)

Regards
Sangita and HNB Team

See Vietnams highlights in two weeks!
Vietnam | Sep 8 - Sep 21, 2023

Rob or Amy
Rob or Amy A.
Alhambra, AZ | Reviewed on Sep 22, 2023
The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family
Read more

The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family

Hotel Reviews
Can Tho Ecolodge
Can Tho

The Can Tho Ecolodge was amazing. The rooms were great, the pool was nice and the setting was really cool. However, the service in the restaurant was below par, and the food was average at best. We wanted to get massages, but they didn't have enough masseuses working the hours we wanted. The water heater system was also noisy and disruptive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amiana Resort Nha Trang

Great resort with world class accommodations! Your trip to the EasternCoast needs to include this place!

Authenticity & Character
Location
Right on a quiet part of the sea away from the busy city.
Staff
Cleanliness & Comfort
Best pillows in Vietnam
Activity Reviews
Join in Local Home-Cooked Dinner
Join in Local Home-Cooked Dinner
Hanoi

This was an amazing experience. It was great to immerse ourselves in the culture and learn about the Vietnamese family's lifestyle. The language barrier was a tiny issue, but our guide helped with the translation. This was one of the best parts of the trip and I'd highly recommend it to others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
ISLANDS AND SNORKELING TOUR
ISLANDS AND SNORKELING TOUR
Nha Trang

The Nha Trang Snorkeling tour was very average. The location was overcrowded and the waters were murky. I recommend skipping this tour and snorkeling at the Amiana beach instead.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Sep 28, 2023

Dear Rob & Amy,
We sincerely appreciate you taking the time to share your wonderful experience with us in Vietnam. Your feedback is invaluable, as it guides us in enhancing our services for future clients. It brings us great joy to know that your trip was memorable.
Thank you once again for choosing our company, and we eagerly anticipate the opportunity to welcome you back in the future!

Best regards,
Huyen Nghiem (Ms)

The boarding was great, particularly in Dubro...
Croatia | Sep 11 - Sep 20, 2023

P
Phil R.
Ashburn, VA | Reviewed on Sep 22, 2023

The boarding was great, particularly in Dubrovnik, Korchula, and Plitvice.
Robi was awesome - he’s a total professional. The tours we had were great especially in Split. Goran was excellent in Ston.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 22, 2023

Hi Phil,
thank you for your message and feedback!
It was a pleasure meeting you. I am happy to hear you liked the trip. I Hope Croatia will stay long in good memory!
Many regards from Croatia!
Best
Robi

Relaxing Trip to Greece
Greece | Sep 10 - Sep 17, 2023

Marina
Marina J.
Fort Lauderdale, FL | Reviewed on Sep 21, 2023
Overall Angela was stellar and we thoroughly enjoyed the trip! 😃 Here’s the breakdown of what we did as a group of 4. Review of Our Trip to Greece - Working with Angela was an absolute pleasure! She was great from the very beginning. We had a bit of back and forth confirming the number of people that were coming, which islands we wanted to go to and what we were going to do. She was very patient the entire time providing suggestions and solutions each step of the way, and readily... Read more

Overall Angela was stellar and we thoroughly enjoyed the trip! 😃

Here’s the breakdown of what we did as a group of 4.

Review of Our Trip to Greece -

Working with Angela was an absolute pleasure! She was great from the very beginning. We had a bit of back and forth confirming the number of people that were coming, which islands we wanted to go to and what we were going to do. She was very patient the entire time providing suggestions and solutions each step of the way, and readily available for contact from our initial conversation up until we were back from our vacation.

First stop -Athens! - everything was great! The hotel Milo’s def felt like we were in a 5 star hotel with the service and the the room/ hotel itself.
The location of the hotel was great, very central! We were able to walk to everywhere that we wanted to go. There was an abundance of restaurants and stores all within a short walking distance.

On our second day we took part in an Athens Highlights Mythology Tour that was scheduled as part of our trip. We were part of a small group of about 15 total.
Our tour guide made the entire time very enjoyable. She spoke very passionately when relaying the myths and was very engaging. Thoroughly enjoyed!

Next up- Mykonos!

The front desk at Milos very kindly offered to have to-go breakfast boxes ready for us when we told them the night before that we would be leaving early the next morning.

Ferry tickets were taken care of from we confirmed the trip - something to take note of as they sell out quickly and need to be bought in advance. Angela also checked us in the day day before so we just had to present our boarding passes when boarding. We were picked up with sufficient time to get there and not feel rushed to board - overall it’s a process and experience! But that seems to just be the nature of taking ferries between the islands.

We arrived in Mykonos and were quickly in our transfer to home number 2, The George Hotel.
We were greeted by friendly staff and pleasantly surprised to find out that we were able to check in about to 2-3 hours early.
The property is a boutique hotel with a sun deck area and swimming pools with beautiful views that give you that “I’m in Mykonos” feel.
Plaits Gialos, one of the best beaches on the island is less than 5 mins away, there are also various restaurants to try along the strip of the beach.
For Mykonos we had opted to have the two days free.
On the first day the hotel arranged a taxi for us to go Mykonos Town and the second we went to the hotel’s sister property- right across the road in the morning to enjoy the beach, followed by lunch at the pool, in the afternoon a taxi was arranged for us to go to Tropicana Beach club.
I was a bit nervous about finding taxis in Mykonos based on blogs, but thanks to the hotel arranging, we had no issues getting around.

Next up - Santorini!
Our transfer to the hotel from the port was about 30 mins.

Mardanza Exclusive located in, Imerovigli is a self catering accommodation.

Upon arrival we were greeted by friendly staff who took us to our rooms and explained communication and some key points about the property to us. You contact the staff through WhatsApp, there is no front desk.
Each room/ villa has its own private pool with a beautiful view of the Aegean Sea - not caldera side.

We ordered lunch to have at the villa, very yummy and big portions.

Dinner was at Le Moustache, which provided a lovely sunset, less than a 10 min drive away. The staff arranged for our taxi to take us there.

There is a restaurant Tasos at the top of the hill/ main road that is open for dinner that is a 7 min walk from the property. The walk is not bad in the daylight hours, but would not recommend walking at night bc of the steepness and darkness to get back .

After visiting Oia, I had more of an appreciation for staying at Mardanza and away from the hustle and bustle. This comes with its pros and cons based one where you want to go. The taxi was $45 euros each way to Oia so didn’t make it as appealing to go back out there once at the hotel.

Our last day was the Sunset catamaran cruise, which did not disappoint.
The stops were nice and sufficiently timed for quick breaks, meals were catered to preference, staff was friendly. Wonderful way to take in the beautiful views of the Caldera rim ending in Ammoudi Bay.

Overall we had an amazing trip and it was a pleasure working with Angela! Would def recommend for anyone looking to book their trip to Greece

Hotel Reviews
The George Hotel
Mykonos

The property is a boutique hotel with a sun deck area and swimming pools with beautiful views that give you that “I’m in Mykonos” feel. Plaits Gialos, one of the best beaches on the island is less than 5 mins away, there are also various restaurants to try along the strip of the beach. Staff was very friendly and pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
xenodocheio Milos
Athens

Milo’s def felt like we were in a 5 star hotel with the service and the the room/ hotel itself. The location of the hotel was great, very central! We were able to walk to everywhere that we wanted to go. There was an abundance of restaurants and stores all within a short walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini

Our last day was the Sunset catamaran cruise, which did not disappoint. The stops were nice and sufficiently timed for quick breaks, meals were catered to preference, staff was friendly. Wonderful way to take in the beautiful views of the Caldera rim ending in Ammoudi Bay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

We were part of a small group of about 15 total. Our tour guide made the entire time very enjoyable. She spoke very passionately when relaying the myths and was very engaging. Thoroughly enjoyed!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 22, 2023

Yeia sou, Marina!

Thank you so much - once again - for sharing your feedback. It is really much appreciated and valuable.

I am really happy that you had an overall nice time here in Greece with us and as I have mentioned I will be looking forward to planning your next trip to Greece! Don't forget I already have your itinerary set! LOL!

Until we talk again, take care and safe travels!

Angela & GA Trips team

Greece trip
Greece | Sep 12 - Sep 20, 2023

K
Kristina r.
Algonquin, IL | Reviewed on Sep 21, 2023
Our travel agent, Ina, did an amazing job recommending places she felt my partner and I would enjoy. She was exceptional in modifying the plan based off of our comments and genuinely made everything incredibly easy. We ended up going to Athens, Naxos, and Santorini, with Naxos being our favorite! At first, we had reservations about Naxos as most people tend to go to Mykonos, but Naxos was perfect for what we had asked for: calm, traditional, and the most beautiful water I’ve ever seen in my... Read more

Our travel agent, Ina, did an amazing job recommending places she felt my partner and I would enjoy. She was exceptional in modifying the plan based off of our comments and genuinely made everything incredibly easy. We ended up going to Athens, Naxos, and Santorini, with Naxos being our favorite! At first, we had reservations about Naxos as most people tend to go to Mykonos, but Naxos was perfect for what we had asked for: calm, traditional, and the most beautiful water I’ve ever seen in my life. We could not be more pleased and we’ll have memories to last for a lifetime!

Hotel Review
Avra Hotel
Rafina, Attica

The hotel was beautiful and the location made it easily walkable to restaurants. The only downfall was that they pushed 2 twin beds together and they split apart multiple times.

Authenticity & Character
Location
Easily walkable and view of the water
Staff
Cleanliness & Comfort
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Our guide was great! We stopped at 3 different locations and we had plenty of time at each spot. The guide did a great job explaining the history of the volcano as well. The men who worked on the boat, especially the main guy were a hoot and he even helped me with my wound after I tripped on the top of the volcano, ha! I expected the food to be mediocre, but it was absolutely amazing and I even went up for seconds! We apparently went on a very windy day which we didn’t realize because the crew did such a great job, it was only rough for about 20ish minutes and even then it wasn’t bad. The crew did a great job safety wise and even provided us with blankets as it got a bit chilly after the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Our guides, Akis and George, were absolutely amazing! They were incredibly friendly and fun, while remaining professional and gave us all a great experience! I expected the food to be mediocre, but it was actually AMAZING and one of my favorite meals during our entire 9-day Greece trip. The location of the sites were great and they briefly explained the history of the locations, one of which was a place where if you put clay from the rocks on your face…your skin doesn’t age ;) you know I slapped that on, ha! Plus we had plenty of time at each spot and did not feel rushed at all. I will say the water was a bit chilly…but definitely worth while!

Quality of Experience
Food
The moussakka was amazing and one my favorite meals while I was in Greece
Guides, Drivers and Staff
Transport
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

Our travel guide did a great job explaining the history. My fiancé is a history lover and had a lot of questions that the guide was more than happy to answer! And he genuinely seemed to really appreciate them, haha. The guide had a great pace and gave us time to walk around after explaining the history for photos.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Ina Gaydarova (deactivated)
Ina
Ina Gaydarova (deactivated)
Local specialist in Athens, Greece | Replied on Sep 22, 2023

Dear Kristina,

I must admit it was quite entertaining reading your review. Haha! Thank you for sharing some photos (that's always my favourite part). I'm glad to hear Andrew and you enjoyed learning about the historical facts on your tours and had a lot of fun with a few great surprises with the food onboard. I have certainly kept notes of your feedback as well.
It was great working with you and it will be a pleasure to see your happy faces again in the future on another adventure in Greece (or Italy).

Take Care!
Ina

Excellent & Personable Service for a Seamless Trip!
South Africa | Aug 13 - Sep 18, 2023

Kemi
Kemi I.
Shaw, DC | Reviewed on Sep 21, 2023
My husband & I enjoyed a wonderful 5wk journey through Namibia & South Africa thanks to the expert help of Esther! We had a general outline of what we wanted to do, but working with a local company was invaluable. Esther helped us refine & enhance this outine into a wonderful & varied itinerary. In Namibia, we did a 2wk road trip that included the Namib Desert & Damaraland. In South Africa, we spent time in Johannesburg and Cape Town, of course... but also took a fantastic road trip between... Read more

My husband & I enjoyed a wonderful 5wk journey through Namibia & South Africa thanks to the expert help of Esther! We had a general outline of what we wanted to do, but working with a local company was invaluable. Esther helped us refine & enhance this outine into a wonderful & varied itinerary. In Namibia, we did a 2wk road trip that included the Namib Desert & Damaraland. In South Africa, we spent time in Johannesburg and Cape Town, of course... but also took a fantastic road trip between the two cities! Our hotels (mid/high-range) were excellent, including several that we would not have found on our own. We always had beautiful rooms, and she often had special treats waiting for us upon arrival (welcome notes, bottle of wine) . She also suggested many wonderful excursions that helped us get on & off the beaten path while experiencing both beautiful countries. And Sandra, her lovely concierge, helped us book restaurants and other events... what wonderful people! Our group chat was full of information, humor & timely responses! They both helped make our trip seamless and unforgettable. We recommend Esther very highly!

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Sep 21, 2023

Hi Kemi

Thanks so much for the lovely review!! Sandra and I loved meeting you and Steve in Joburg and we are so happy you had a great trip! We also love your blogs and you gave us some great tips as well!!

Until we meet again :-)
Esther

Our experience exceeded our expectations.
Portugal | Sep 14 - Sep 20, 2023

Stephany
Stephany M.
Monroe, NC | Reviewed on Sep 21, 2023
Our experience exceeded our expectations. Rita put together an amazing itinerary with wonderful private guides who were personable and knowledgeable. Rita and her colleagues were available to answer questions and address concerns promptly - even on a Sunday. They assisted us with small trip adjustments as needed. Our visit to Portugal was one of the best experiences of my life. Thank you Rita! Read more

Our experience exceeded our expectations. Rita put together an amazing itinerary with wonderful private guides who were personable and knowledgeable. Rita and her colleagues were available to answer questions and address concerns promptly - even on a Sunday. They assisted us with small trip adjustments as needed. Our visit to Portugal was one of the best experiences of my life. Thank you Rita!

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Portugal Boutique City Hotel
Lisbon

Classy, clean and beautiful hotel. Staff were professional and pleasant. The breakfast was always fresh and delicious.

Authenticity & Character
Location
Right in the heart of the city. We could walk everywhere from this location.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

This was a day we will never forget! Our amazing guide Gustavo did not disappoint. He was extremely personable and knowledgeable. Our riverboat cruise on the Douro River was followed by a once-in-a-lifetime wine tasting and dining experience. Gustavo arranged for us to taste wine and have a meal with a local Portuguese family who owns and operates their own vineyard. We were invited into their home for a meal. The property owner himself did the wine tasting and coupled this was a genuine home-cooked 3-course meal to accompany each wine. We ate food that was not only authentic to Portugal but way more delicious than any restaurant food we had during our trip. This was by far my most favorite day of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Very clean & comfortable
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our guide Martha was so friendly and knowledgeable. We covered so much in 1 day. She provided suggestions and tips for the self-guided portions. She threw in some extra stops for must-try foods and scenic overlooks that enhanced the experience. One of the best days of our trip!

Quality of Experience
Guides, Drivers and Staff
We loved our guide!
Transport
clean & comfortable
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

Small group tour focused on food & culture. Our guide Dani was so lovely and passionate about her job. She went above and beyond with the details. Highly recommend. Great for day #1 in Lisbon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Sep 26, 2023

Dear Stephany, thank you so much for taking the time to write such a wonderful review! I'll make sure to forward your feedback to your local guides who will be surely glad to receive it. I feel so grateful I could be a little part of your trip, I'm so happy to know you had an amazing time around Portugal. It was truly a pleasure to work with you throughout the entire process :)
Thank you from the Espíritu Travel family!
Sending you my best regards, Rita.

Justine and the KimKim Team were fantastic! Made trip planning super easy and enjoyable!
France | Aug 24 - Sep 6, 2023

Claudia
Claudia M.
Moraga, CA | Reviewed on Sep 21, 2023
Justine and the KimKim Team did a fabulous job with our two week France trip! The hotels, the restaurant recommendations, the tours, it was exactly what we were looking for. It was my husband's first trip to France, and my first in 30 years so we wanted to hit all the typical tourist spots. The guided tour of Medieval France (Saint Chapelle, Ile de Cite, Notre Dame) was really amazing and fun with tour guide Athina! All the hotels Justine picked were in great locations, small boutique... Read more

Justine and the KimKim Team did a fabulous job with our two week France trip! The hotels, the restaurant recommendations, the tours, it was exactly what we were looking for. It was my husband's first trip to France, and my first in 30 years so we wanted to hit all the typical tourist spots. The guided tour of Medieval France (Saint Chapelle, Ile de Cite, Notre Dame) was really amazing and fun with tour guide Athina!

All the hotels Justine picked were in great locations, small boutique hotels that were exactly what we were looking for! I highly recommend Hotel Mansart in Paris, Maison No in Lyon, Splendid Hotel in Annecy, and definitely Hotel West End in Nice where we were overlooking the Mediterranean. So lovely!

Our stop in Chamonix/Mt. Blanc was a highlight - it was great to get out of the cities and breath the fresh mountain air!

We truly loved it all and can't wait to go back! We'll definitely use KimKim again for our travels!

Hotel Reviews
Hôtel West End
Nice

Fabulous hotel situated right across the street from the Mediterranean Sea. Location can't be beat! Sweet outdoor restaurant with delicious breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Splendid Hotel Lac d'Annecy - Handwritten Collection
Annecy

Nice hotel with pleasantly furnished rooms. Staff were very helpful. Great breakfasts! Location was fantastic, about half a block from the lake and centrally located near lots of restaurants and nightlife!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Nô
Lyon

Very nice hotel in a great part of town near restaurants and nightlife and walking distance to all the sights. Great breakfasts on the rooftop of the building!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Mansart
Paris

Very sweet boutique hotel. Wonderful customer service, friendly staff, delicious breakfasts and great location. Close to the Opera and Place de Vendome and shopping around Rue Rivoli.

Authenticity & Character
Location
Staff
super friendly staff!
Cleanliness & Comfort
Novotel Paris Charles de Gaulle Airport
Tremblay-en-France

hotel is right outside the airport so it's a great location if you have any early morning flight!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

Nice tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
France

This was a wonderful day and we loved exploring these three towns on the Riviera!

Quality of Experience
Guides, Drivers and Staff
Transport
Aiguille du Midi, balcony hiking and Mer de Glace
Aiguille du Midi, balcony hiking and Mer de Glace
France

We weren't feeling well so didn't go all the way to the top but had a fabulous visit to the midway point, a wonderful picnic and great guide who shared so much information. A wonderful day in the mountains!

Quality of Experience
Guides, Drivers and Staff
Our guide, Jeremy, was fantastic!
Lyon Old Town Food Tour
Lyon Old Town Food Tour
Lyon

A great way to taste some of the great food in Lyon. We visited a shop with amazing cured meats, a cheese shop, a dessert shop, and then gelato! Fun to walk through the older neighborhoods of Lyon and learn about the town's history!

Quality of Experience
Guides, Drivers and Staff
Murders and Mysteries of the Louvre
Murders and Mysteries of the Louvre
Paris

This private tour of the Louvre was a great way to see and learn about some of the amazing in the museum. It was so helpful to have a guide rather than wandering aimlessly through the crowds!

Quality of Experience
Guides, Drivers and Staff
Our guide was good but sometimes hard to understand and the crowds made it hard to hear!
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our tour guide Athina was amazing! We learned so much and has so much fun touring Medieval Paris with her. It was a great walking tour and wonderful way to start our time in Paris!

Quality of Experience
Guides, Drivers and Staff
Athina was so knowledgeable and a lot of fun!
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

Very nice dinner and beautiful nighttime tour of Paris!

Quality of Experience
Food
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Arnas | Replied on Sep 21, 2023

Bonjour Claudia,

Thanks for your wonderfull feedback, I am so happy that you and Brian had a wonderfull time in France !
We hope to see you again on Kimkim in the future :)

All the best for you,
Best regards
Justine

Trip of a lifetime to Greece thanks to Christos and our KimKim TravelTeam!
Greece | Sep 5 - Sep 15, 2023

Michelle
Michelle G.
Maple Grove, MN | Reviewed on Sep 21, 2023
Our 11-day trip to Athens-Mykonos-Paros-Santorini would not have been as wonderful if not for our KimKim specialist, Christos, and the TravelTeam assigned to us and available at any time of day for any type of situation. Everything from tipping recommendations to "we can't find our driver?" to timely notices on schedule changes. Christos planned a perfect combination of tours, shopping and beach time for our group of 4 long-time friends for our first time in Greece. Weather and ferry... Read more

Our 11-day trip to Athens-Mykonos-Paros-Santorini would not have been as wonderful if not for our KimKim specialist, Christos, and the TravelTeam assigned to us and available at any time of day for any type of situation. Everything from tipping recommendations to "we can't find our driver?" to timely notices on schedule changes. Christos planned a perfect combination of tours, shopping and beach time for our group of 4 long-time friends for our first time in Greece. Weather and ferry delays caused cancellations of two tours which were promptly reimbursed by KimKim upon our return. Communication was the BEST. They were always available and very friendly and helpful with our questions and needs. In Paros, we wish we had been closer to (or in) Naoussa, as our hotel was a little remote and it was costly to get to the village to shop and dine. Word to Greek travelers... Pack less, you'll thank me. Besides, then you can bring more back! Our memories of this trip, like our friendship, will last a lifetime. Michelle, Lea, Linda, & Kelly

Hotel Reviews
Kastro Suites Santorini
Santorini

I had a wonderful time at Kastro Suites in Santorini. The staff was great, the place was beautiful. The only downside was the many stairs we had to climb with our heavy luggage. The breakfast was fresh and delicious, a stark contrast to our previous accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acrogiali Beach Hotel
Mykonos
Authenticity & Character
Location
Staff
Eva at the front desk was wonderful and very funny!
Cleanliness & Comfort
Sweet Home Hotel
Athens

Wonderful breakfast, great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acquamarina Resort
Paros

Our group did not care for this hotel. No assistance with luggage was offered. Several flights of steps.

Authenticity & Character
Location
Too remote. Had to walk a mile to get to bus to go to Naoussa or $40 taxi (each way)
Staff
Very few staff, front desk was always on phone, answer to any question was "No"
Cleanliness & Comfort
Activity Reviews
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

This was a great experience. Despite being a large group tour, we all had fun dancing on the boat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Wine Tour
Santorini Wine Tour
Santorini

This trip was cancelled due to ferry delay

Quality of Experience
Guides, Drivers and Staff
Transport
Local Transfer in Paros
Paros

Elias is #1!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Farm Tour with Lunch
Private Farm Tour with Lunch
Paros

My favorite part of the trip overall! Jeremy was a wonderful host. So personal, as was his son. Being from a farming state (Iowa) this was very interesting to us. Love the lunch on the veranda overlooking the Aegean Sea.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Mykonos Island Driving Tour
Private Guided Mykonos Island Driving Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis Guided Tour
Private Acropolis Guided Tour
Athens

Dorina was extremely knowledgeable and very interesting! She also worked with KimKim to solve our ticket issue.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Sep 25, 2023

Dear Michell
Thank you very much for this detailed review and your kind words about us. I am very glad that you had a great trip in Greece and everything was well planned and executed.
Greetings to all of you!
Christos

100% Satisfaction
Greece | Sep 5 - Sep 14, 2023

Charles
Charles A.
Harrisburg, PA | Reviewed on Sep 21, 2023
Historically, my wife and I have always researched, planned and managed international trips, thinking this option gave us more flexibility and control over our vacation schedule and activities. Thus, we were skeptical contacting KimKim, but we are 100% glad we did. Absolutely everything about the trip was perfect: the accommodations, the excursions, the travel arrangements and the service. Everything! Afroditi was attentive and responsive to all our crazy questions in advance of... Read more

Historically, my wife and I have always researched, planned and managed international trips, thinking this option gave us more flexibility and control over our vacation schedule and activities. Thus, we were skeptical contacting KimKim, but we are 100% glad we did. Absolutely everything about the trip was perfect: the accommodations, the excursions, the travel arrangements and the service. Everything! Afroditi was attentive and responsive to all our crazy questions in advance of traveling to Greece and was available to us, when needed, while we were there. She knows travel and she knows how to treat customers very well. I would recommend Afroditi to anyone seeking expert travel planning. She crafts very memorable trips based on customer input and feedback and her knowledge of an area. My wife and I are very grateful to Afroditi and KimKim for making our 40th-anniversary trip to Greece an incredible adventure.

Hotel Review
Elia Ermou Athens Hotel
Athens

This hotel is perfectly situated in an area of Athens that's convenient for sight-seeing, shopping and dining. It was well appointed and the service was terrific. Breakfasts were generous and delicious with lots of variety and well-prepared options. Drinks on the outside deck under the stars looking out at the acropolis were the perfect way to end a day. Our room was spotless, spacious and accommodating. I highly recommend the Elia Ermou Athens Hotel.

Authenticity & Character
Nothing unique, just comfortable and accommodating.
Location
Easily accessible to everything we wanted to see and do.
Staff
Excellent customer service.
Cleanliness & Comfort
Spotless room with comfortable bed and very clean common areas. Overall, a very nice hotel.
Local specialist: Afroditi Kalogerakou
Afroditi
Afroditi Kalogerakou
Local specialist in Athens, Greece | Replied on Sep 22, 2023

Dear Charlie,

I can't thank you enough for your appreciation & your kind words! ❤❤
I am very happy to hear that you enjoyed your time here and you made the most out of your 40th-anniversary trip!
It is always a pleasure to welcome travelers like you (kind & considerate despite the "hiccups" that may occur)
Hope to welcome you again in Greece sometime in the future!🌊⛱🌞
(Maybe for your 50th anniversary! 😉)

Warm regards from Athens,
Afroditi

Portugal- Lisbon-Porto
Portugal | Sep 11 - Sep 18, 2023

L
Laura T.
Jeffersonville, IN | Reviewed on Sep 21, 2023

Marina did a wonderful job in planning our trip. Things changed when our flight was canceled and she needed to rebook several of our tours. Had a little hiccup with understanding what we wanted but that was due on our end because we were traveling and couldn’t explain expectations to her well.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Sep 22, 2023

Hi Laura,
Thank you so much for such a lovely review! It was a real pleasure for me to help you plan this wonderful trip to Portugal and I am glad you enjoyed your trip :) I look forward to working with you in the future. Warmest regards, Marina

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