Authentic Ecuador

My son and I just returned from a trip to the Galapagos islands planned and arranged by kimkim.com. It was an amazing and wonderful experience made easy and worry-free by Isabel Pérez's diligent planning and responsiveness to our requests and force major causes requiring changes in the itinerary.
Our guides were prompt, knowledgable and friendly: Andrei and Christian in Guayaquil, Solange in San Cristóbal, Danielle in Santa Cruz as well as the crews of the boats to Kicker Rock and North Seymour island. The hotels Ibis in Guayaquil, Miconia on San Cristóbal and Galapagos Suites on Santa Cruz were clean and accommodating with a friendly and courteous staff.
We will definitely recommend the kimkim company to family and friends who are thinking of the Galapagos islands as a trip destination.
Sincerely,
Ora Yadin & Gil Benezer
Manhattan Beach, CA
USA

Linda was beyond fabulous- knowledgeable, friendly, accommodating. Keep this woman happy, she is a wonderful asset to KimKim!

5 Stars: Ikala Hotel, Hotel Galapagos Suites, Highlands of Santa Cruz and our guide Daniela, Excursion to Seymour Norte and our guide, our guide Fabricio in Quito and his surprise add-ons to our Quito tour.

Special 10 stars to driver Alejandro and Casa Playa Mann for the biggest hearts and sincerest souls, as well as doing their job excellently. They are wonderful ambassadors for their country.

4 Stars: Kicker Rock. Best suited for true snorkel enthusiasts, which is not us- we are vacation snorkelers. Choppy and cloudy water, some strong currents that really took work to navigate, and while it was cool to see a few hammerheads, not much else to see. Honestly, perhaps the best part of the trip was the spectacular closeup views of the Galapagos birds. Great guide.

Our only neutral-to-negative outing was the Interpretation Center and Tijeretas Hill. These two sites definitely do not need a guide and would have been far more enjoyable exploring on our own. Karen, our guide, was not a good storyteller, and told us little that I hadn't already read in the guidebooks; perhaps if she had turned the walk up Tijeretas Hill into a nature walk, but she made few comments as we walked up this paved and well-signed path. But the truly negative experience was the snorkeling. There was a yellow flag out, and the entrance to the water is on sharp rocks, difficult for nonlocals to negotiate- during our time there, two tourists had to be saved from the big waves/currents and helped back onto the rocks. Karen gave no instruction, but after verifying that we could all swim, jumped in the water and began snorkeling. Only one of the four of us decided to try snorkeling, as the other three felt it too dangerous. My husband lost a flipper, and waited back on the rocks as Karen managed to retrieve the flipper (good for her), but then continued to snorkel as we all waited for her. While pleasant during her guiding, Karen seemed bored with this excursion and I think would be better suited to aquatic excursions only, as this seems to be her true love.

Hotel Review

Casa Playa Mann

Puerto Baquerizo Moreno

Lovely place run by a lovely and sincere family.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Interpretation Center & Tijeretas Hill

Galapagos Islands

Quality of Experience

Guides, Drivers and Staff

Visit to the Charles Darwin Research Station

Puerto Ayora

Tortoises everywhere, need I say more? Ask for guide Daniela!

Quality of Experience

Guides, Drivers and Staff

Transport

Quito City Tour

Galapagos Islands

Much better experience with a guide than exploring on one's own. Ask for Fabricio!

Quality of Experience

Guides, Drivers and Staff

Transport

Our transport dropped us off at one end of Old Town and picked us up at the other end, so no backtracking!

Snorkel at Kicker Rock (Leon Dormido)

Galapagos Islands

Everything about the day was great- transport, guide, the excursion to a remote beach- except the cloudy snorkeling itself is only worth it for the interesting experience of seeing hammerhead sharks.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Highlands of Santa Cruz Island

Galapagos Islands

Tortoises everywhere, need I say more???

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip was perfect, everything was designed so we just has to worry about enjoying our trip.

Hotel Reviews

Ikala Quito Hotel

Quito

Very nice hotel. Both times we stayed there was no electricity and that meant no internet, no hot water and no food. Besides from that, very friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pillows

Hotel Galapagos Suites

Puerto Ayora

Beautiful cozy hotel. Very friendly staff. Breakfast is continental but good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blackout curtains since there is a lot of light coming in from the street

Albemarle

Puerto Villamil

Great hotel and has a pool which made it so much better

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz

Ecuador

Our host Astrid was very nice and helpful. She was patient with us and answered all our questions. Lunch in the highlands was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to the Charles Darwin Research Station

Puerto Ayora

Learned lots of stuff, very interesting and Astrid our guide was very nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to an uninhabited island

Galapagos Islands

We went to Barrolomé. We had a stop first with a little walk, it was at noon and there is no shade. The guide was making stops along the way to explain things but climbing steps at noon with no shade was terrible. Would be better if they explained on the boat so we could do the walk without stopping. The snorkeling part was amazing, wish we could have had more time.

Quality of Experience

Food

Bigger portions

Guides, Drivers and Staff

Transport

Snorkel at Los Túneles

Galapagos Islands

Best tour we had on our trip. The views are amazing, nice guide he even took photos and gave them to us. Captain even let me drive the boat for a while.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kayaking & Snorkeling at Las Tintoreras

Galapagos Islands

Nice activity. The guide was not very helpful though, wouldnt explain much and seemed king of mad. Beatifil views though and the penguins were amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Good planning by Mathias. Everything went smoothly. Our guide in Quito was knowledgeable, and accommodating to our requests
The five day cruise booked in Galapagos was excellent

Linda and team were amazing in planning our custom trip to Ecuador and the Galapagos! My husband and I had a fantastic time and (almost) everything was taken care of for our 5 day trip that included Santa Cruz and Isabela islands. It was really nice to not have to worry about any transfers, have our itinerary planned out for us, and to stay at great hotels. Finch Bay on Santa Cruz island, Galapagos was AMAZING, as were all the tour guides, drivers, and escorts that interacted with us through the company.

We loved the activities we did, and Linda did a great job taking our preferences into account. She is super communicative, friendly, helpful, and responsive, including when we had some last minute requests / change of plans. Highly recommend!

The trip was absolutely perfect! The staff, food, excursions, boat etc were the best. We loved every moment. Thank you

Our trip was amazing from the hotel and day spent in Quito to the 5 nights onboard the Eco Galaxy. Our guides were knowledgeable and fun our excursions were amazing. This was a trip of a life time to Equador and the Galápagos Islands. Mathias had every detail perfectly planned out. I look forward to using Kim Kim many times in the future o explore the world

It was an amazing trip. It was a very action packed trip, lots of walking, snorkeling and sight seeing. We saw such incredible nature and I felt like I got to see a great deal of what the islands had to offer. The guide Astrid was so knowledgeable, we enjoyed the Darwin museum . The entire crew of the Bonita were so amazing, hardworking, kind, people. Renny our island guide and Deanna (lovely hostess) were particularly wonderful.

Activity Reviews

Guided Hike to Tortuga Bay

Galapagos Islands

We weren't able to spend much time at Toruga Bay.

Visit to the Charles Darwin Research Station

Puerto Ayora

Quality of Experience

Guides, Drivers and Staff

Astrid was very knowledgeable

Transport

North Seymour Island

Cruise Ship

Santa Cruz Island: Black Turtle Cove

Cruise Ship

Santa Cruz Island: Highlands

Cruise Ship

Chinese Hat Islet

Galapagos Islands

Mathias was very prompt and helpful. The timing and service of the local contractors was excellent. Especially wonderful was the crew of the Bonita. They went beyond to be helpful and enjoyable. The land tours were great, especially the guide on the first day to Darwin Center. We especially enjoyed the chance to be "in" Puerto Ayora before the cruise, staying at a local hotel and enjoying the restaurants and local flavor. We will certainly recommend you to everyone who asks. Thank You.

Hotel Reviews

Leon Marino (Lobo de Mar)

Puerto Ayora

Authenticity & Character

local, personal.

Location

Excellent price and location

Staff

Cleanliness & Comfort

M/Y Bonita

Quito

Great price; great staff...everyone was very pleased. So much better than the big cruise ships.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Hike to Tortuga Bay

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport