Kimkim Trip Reviews

Jordan has been a place we have wanted to visit for decades. We finally got to go and what an amazing trip Samir put together for us. Nothing was too much trouble in the planning stages, even when trouble between Iran and Israel/US started. I cannot recommend Samir and his company, Enjoy Jordan, enough. Our trip was a voyage through history and our driver guide Ahmed was brilliant - a friend for life and we will be going back to Jordan to explore more. Beyond the usual sights, the time spent with Bedouins was a real highlight; they have a vibrant culture and we would love to explore the desert regions further. Jordan people are amongst the friendliest on Earth and you are safe to wonder streets. Food is also great - mansaf and other local delicacies await a hungry traveller. If you haven’t been to Jordan yet, then please give it a try - Samir will arrange a trip tailored to your preferences.

Kim.Kim contracted with China Highlights Tour fit our entire 2 weeks.. Every guide and divert was superb as our group of 6 had our first visit
. In Beijing we had Jean take care of us as we toured The Great Wall, Tiannamen Square, Forbidden Palace, Temple of Heaven. Our group had different physical abilities and we all came away able to see what we wanted.
In Xi'an we had Annie with us for 2 days. She helped us navigate the huge crowds at Terracotta Warriors. Our group wanted a rest so she st up a lovely tea service fit about an hour. Lots of shopping, a chance to try calligraphy and get personalized souvenirs was a request we had and she made it happen.
LuLu picked us up on Chengdu and we went to the Panda Breeding Facility, the Sichuan Opera, and the Narrow Wide Alleys. She encouraged us to try ear picking at the opera, rabbit head snack on the road and they were all fun and safe. My favorite was the chance to bike on the Xi'an city wall with my family.
Finally we went to Hong Kong for a day tour of all the highlights including a sorry cable car up to Victoria Peak. We were paired up with Daisy and she was great. As she left us off she asked us about lunch and steered up to Hong Kong dim sum then took the time to get is settled with English menus. Our last day was on our own and very easy to navigate with Uber and our American familiar credit cards for payment. Daisy recommended we take ourselves to the Npong Ping Cable Cars and go see the Big Buddha. Lovely day after a run on the Harbor before check out. I will user Kim Kim and China Highlights again

Karen at Old Town Outfitters was so helpful, communicative and flexible with modifying our one-week itinerary. We enjoyed kayaking and hiking around Lake Atitlan with guide Pablo, hiking (active) Volcan Pacaya with guides Rudy and Otto, and biking around Antigua with guide Josias. The drivers between locations were cautious and reliable (although the drives will often take longer than planned due to traffic or potholes or narrow roads or weather :). Overall we had a colorful and adventurous trip that we really enjoyed. We would definitely recommend to other active, outdoor travelers!

Hotel Reviews

Dos Mundos Panajachel

Panajachel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mango Miel

El Paredon

Authenticity & Character

Location

Cleanliness & Comfort

Porta Hotel Antigua

Antigua Guatemala

Favorite hotel of the entire trip! Beautiful, well appointed, warm pool, nice gym, great location, friendly staff. Laundry is a bit expensive but worth it - and they returned clean clothes just a few hours after picking them up.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayaking & Hiking Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Rostro Maya / Indian nose Hike

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins

Antigua

Quality of Experience

Guides, Drivers and Staff

Transport

OMG what an amazing trip we had! Bryan helped us to sort out our itinerary to stay within our budget while ticking all our vacation boxes!! We were celebrating a birthday and our 30th anniversary and boy did we get celebrated! No less than 4 cakes were had between our different spots! At the Villa Florencia the owner made the most super delicious chocolate banana cake just for us! Highlights were the whitewater rafting in Pacuare River with the BEST guide that kept me from tumbling out of the raft! The Laguna Lodge in Tortuguero was a fantastic hotel with a very warm and welcome pool and great food! Saw turtles nesting! And so many birds and caymans on the grounds and on our guided excursion through the canals with Miquel (the best!) tour guide. Our last stay was the Almonds and Corals Hotel in Manzanillo which was -- beyond. Like waking up in the jungle but super posh. Our local contact Adrain was beyond in helpful and there for us all along the way-- from packing tips to any questions. Every driver/guide/excursion was on time and knowledgable and friendly and funny and perfect! We love Costa Rica and grateful for Kimkim to help us have this experience!! Pura Vida!!

Hotel Reviews

Hotel Villa Florencia

Turrialba

Such a beautiful spot. We woke up with some birds and monkeys chatting about but it was deliciously appropriate! Our view out of our room was amazing-- will be painting that scene in the days to come. We were celebrating birthday and the owner made us the MOST delicious chocolate banana cake and I can't describe how good it was.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laguna Lodge

Tortuguero

We loved this hotel! The grounds are so so lovely with sooooo many birds and beautiful flowers and plants! And tree frogs! And the beach with the turtle nests! The pool was divine and was a welcome dip during the day and at night. We were there in October and the temperature couldn't have been more perfect. The food was super good (gallo pinto superb) with yummy pineapple and papaya. The pina coladas also tops!! Our river cruise through the Tortugeuero Canals was otherworldy with our funny and sassy guide Miguel. We were very entertained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Almonds and Corals Boutique Hotel

Manzanillo

Stay here! This hotel is an incredible experience. It is literally sleeping in the jungle but with beautiful sheets and a lovely shower and a deck to listen to the birds and monkeys. The beach with bar service is RIGHT there and the restaurant is good and friendly with a pool table to boot. I only with we had another day there!! On the trail surrounding the property we saw armadillos, agoutis, spider monkeys, and howler monkeys-- they are all nutty nutty! The staff is excellent-- we had an early flight and they prepared a breakfast box for us!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Whitewater Rafting in Pacuare River (Class III - IV)

Costa Rica

Soooooo fun!!!!! The time (3 + hours) was perfect. Not too long, not too short.

Quality of Experience

Food

the very best golden pineapple!!

Guides, Drivers and Staff

Transport

sort of more terrifying on the road there than the rafting itself!!

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Miguel was a superb guide. And our boat captain had the eagle eye! How he spotted the birds in the sea of green leaves was amazing! I really love and admire how knowledgable the people who took us on our excursions were about the animals and plants and history of Costa Rica.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak Adventure & Rainforest Hike in Punta Uva

Puerto Viejo de Talamanca

Pedro was a perfect guide! So funny and knowledgeable and happy to share everything and anything about the culture and history of Costa Rica!

Quality of Experience

Guides, Drivers and Staff

Transport

Angela did a great job. We had a hiccup but Angela took care of it immediately. Our guides were wonderful and all very kind and helpful. All of the excursions were excellent! The cooking class was phenomenal !! If you go on the food tour in Athens, make sure you ask to book at the beginning of your trip! It was a wonderful trip and we are so happy we went!

Hotel Reviews

Sweet Home Hotel

Athens

Hotel was average. Everyone was VERY nice and accommodating.

Authenticity & Character

Location

Walkable to everything

Staff

Cleanliness & Comfort

Oniro Suites

Mykonos

Walkable to town. Nice outdoor area. Wish we would have had our own balcony.

Authenticity & Character

Location

Walkable

Staff

Very helpful.

Cleanliness & Comfort

Nice and clean. Beds made daily with fresh towels. Refrigerator and espresso machine

Elysian Santorini

Finikia

Depending on your room; it could be a hike! The staff were very nice. The room was clean and comfortable with a nice outdoor area.

Authenticity & Character

Nice view. Own hot tub

Location

This all depends on where you stay on the property.

Staff

Cleanliness & Comfort

Activity Reviews

Panoramic Tour 2026

Santorini

The guide was good but not as thorough as some. The tour lacked luster in some areas. The winery was phenomenal But, all in all a good excursion and I would do it again.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Gems Catamaran Sunset Tour

Santorini

Great experience and a must-do! Met great people and the food and wine were fabulous! We didn’t get to see much of the sunset because of clouds - but, seeing Santorini from the ocean was phenomenal.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Delicious Athens Food Tour morning

Greece

This is a must do. I would have preferred to do at the beginning of the trip.

Quality of Experience

Just an all around great tour with a great host!

Guides, Drivers and Staff

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova

Athens

This tour was around 10 hours so be prepared. Our driver was wonderful. He explained the culture and history so well! I’m so glad we went

Quality of Experience

Guides, Drivers and Staff

Transport

Mykonos Island Tour - Like a Local!

Mykonos

Such a great excursion to learn about the island of Mykonos. You do not want to drive in Mykonos and this tour will take you everywhere you need to go!

Quality of Experience

Guides, Drivers and Staff

The driver was awesome! He bought us iced coffee, took a lot of pictures and showed us all of Mykonos!

Transport

Cooking Classes in Mykonos

Mykonos

I can’t say enough good things about this cooking class! I learned so much! My husband even enjoyed it! We made spinach pie, stuffed tomatoes, tzatziki and had lots of wine!

Quality of Experience

The chef was amazing and a lot of fun!!!

Guides, Drivers and Staff

Transport

Thank you, Shona.

Our driver guide in Seoul, Taylor was very good and our driver guide in Busan/Gyeonju was great

Hotel Reviews

SIGNIEL BUSAN

Busan

Top shelf

Authenticity & Character

Location

Staff

Cleanliness & Comfort

SIGNIEL SEOUL

Top shelf

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hwangnamgwan Hanok Guesthouse

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day with Gyeongju National Museum, Tumuli Park, Donggung Palace & Wolji Pond

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Haedong Yonggungsa, Haewundae Beach and Traditional Market Tour

Busan

Danny our driver and guide was the highlight

Quality of Experience

Guides, Drivers and Staff

Explore Seoul Highlights

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

a lot of traffic in Seoul......not something that could be improved

Personal Color Analysis experience in Seoul

Seoul

Quality of Experience

Guides, Drivers and Staff

Half-Day Gyeongju Highlights: Bulguksa, Seokguram & Folk Craft Village

Gyeongju

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Korean DMZ Tour

Seoul

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Gamcheon Culture Village, Songdo Skywalk and Jagalchi Market

Busan

Quality of Experience

Guides, Drivers and Staff

Same as before: Danny , our guide and driver was great

Transport

Greece did not disappoint! Wonderful sights, history, food & people. Everything Kimkim.com put together for us was well done and went off without a hitch. The hotels were well situated and just right for our uncomplicated style of travel. We didn't want to do anything too touristy and the island of Sifnos, in particular, was fantastic for us. The day trip we took to Delphi was amazing, how these ancient civilizations tamed their environs is beyond my imagination. Some of our favorite tours/bookings: Acropolis tour, Athens food walk, guided tour of Sifnos monastery/churches & pottery workshop, and the e-bike tour of Paros. The food was amazing everywhere, as were Sydney's recommendations for restaurants.
I've been making the best Greek salads at home the past 3 weeks.
This is our 3rd trip put together by kimkim.com highly recommend their services, and at least 10 days in Greece!

Activity Reviews

Private Delphi Day Trip

Athens

We had a delightful driver for this day long trip. He was very knowledgeable, as was our guide at the temple of Apollo and museum. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Athens Acropolis & Mythology Walk

Athens

Our guide, Athena, was very knowledgeable. She had a good pace for our tour and managed to find shady spots for her discussions! She was delightful and we learned so much. Highly recommend her services.

Quality of Experience

Guides, Drivers and Staff

Gems of Sifnos: Villages, Monasteries & Pottery Workshops

Sifnos

Our guide, Christina, was very knowledgeable. She had took us all around southern part of Sifnos. The village of Kastro is not to be missed! The pottery studio tour was a nice stop too. She was delightful and we learned so much. Highly recommend her services.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Neighborhood Food Walk

Athens

Our guide, Fotis, was very knowledgeable and shared many interesting stories of growing up in Greece. The tour was small & well paced. We were able to try so many different Greek specialties that none of us needed dinner later! He was a delightful guide with an easy manner, we learned so much. Highly recommend his services.

Quality of Experience

Guides, Drivers and Staff

Wonderful trip. The guides and drivers were excellent. Everyone contacted us via WhatsApp in advance and provided very comfortable rides with cheerful commentary. The accommodations were first-rate with exception noted below. All were well located, comfortable and interesting settings with very good breakfasts.

The guides were remarkably good (and I write about heritage tourism and have a critical perspective!). We had three relatively minor issues. 1. Sintra is a mob tourist scene that created a hour-long nightmare for the driver finding parking. He was terrific, but the wait was not. And Kim Kim organized a private guide for Pena Palace to isolate us a fair bit from the crowd. She was knowledgeable, though had the unenviable task of lionizing rather pedestrian royals! We thought the second castle quite beautiful but, with the parking delay, it made for a long day. We’d have been happy moving on to the coast town.
2. The Porto Tuk Tuk tour cancelled on us with short notice while we were in transit. The provider eventually offered us an inconvenient alternative, but we booked an alternative (excellent) Tuk Tuk tour and Kim Kim reimbursed us and responded promptly.
3. This was the major gaffe: the Porto hotel placed us in an apartment two blocks from its breakfast facility and on the third floor (4th to North Americans) up sixty steps and with no elevator. We are fit octogenarians but this was most inconvenient and constrained our touring. The hotel offered us an alternative ten minutes away (after we were in the apartment and unpacked), and repeatedly apologized for not having other alternatives. In fact, the apartment was very comfortable, but Kim Kim needed to make sure reservations included elevators, especially when clients are elderly.

But let us reiterate, it was an excellently organized trip, easily one of the best we’ve taken, and we happily recommend Kim Kim, Emily and the staff for responsive planning and support.

Hotel Reviews

Hotel da Baixa

Lisbon

Very good location on a pedestrian street within easy walk to Alfama.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sapientia Boutique Hotel

Coimbra

Gorgeous setting with rooftop wine offerings daily. Easy walk to the University.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Torel 1884 Suites & Apartments

Porto

Lovely hotel but we were placed in an apartment two blocks away. It’s very comfortable but had no elevator and had none of the distinctive, historical charscter of the main facility

Authenticity & Character

We were not placed in the main faculty.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Local Secrets Excursion by Van

Lisbon

Great guide. Informative and provided a good overview of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Walk

Coimbra

Less a food tour than a meal with stops at a nice local cafe- lunch place and for dessert. But guide is excellent.

Quality of Experience

Guides, Drivers and Staff

Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit

Lisbon

Both palaces are architecturally wonderful The driver was great; the private tour of Pena Palace most welcome given the mass tourism at the site; the lunch overlooking the sea in Cascai was great, though we’d have liked forewarning and we’d not have booked a major dinner experience for that evening.

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Visit to the Schist Villages of Serra da Lousã

Coimbra

Wonderfully surprising. Great scenery and vistas with fascinating settlements.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Joanina Library & University of Coimbra Visit

Coimbra

Amazing library with viewing of auxiliary buildings. But, note, no pix allowed in the library!

Quality of Experience

Guides, Drivers and Staff

Self-Guided Local Markets

Porto

We travelled to Porto on a Saturday and had not planned thinking of closures on Sunday and Monday. In retrospect, I’d plan the trip to limit time in cities on Mondays and Tuesdays when many restaurants and museums are closed. Kim Kim should advise travelers in advance.

Quality of Experience

We had a fantastic time on our trip to Southern Spain and Morocco. Janelle did a fantastic job arranging a trip that was the perfect balance of arranged activities and enough free time to soak in the culture and sites around you. All our hotels were top notch and all could not have been better located to easily reach desired neighborhoods or sites. Our arranged activities were all exactly as advertised. Jose, our guide for the Tapas Tour was incredibly knowledgeable of the neighborhood and made us feel like locals for our fist night in Malaga. The Alegria Flamenco Show was awesome and a perfect second night in Malaga. We had the entire sailboat to ourselves (4 of us) in Marbella, where our guide Oliver made sure we had a great time that even included a quick dip in the Mediterranean. Our self- guided tour of nearby Rhonda was not to be missed. Aziz, our guide in Tangier, made sure we were oriented to the Medina and the Kasbah and helped us arrange an evening drive to view the sunset over the Atlantic on one of the most norther parts of Africa. Cadiz afforded a beautiful day spent on the beach and we wish we had more time in Seville as there was so much to see and do there. Our hotel, Las Casa de la Juderia, btw, was an incredibly unique hotel made up of 27 separate buildings connected by a tunnel complex made to look like Roman ruins. Truly a great way to end a perfect Southern Spain getaway!

Hotel Reviews

Molina Lario Hotel

Málaga

Perfect appointed and perfectly located. Our view was the Cathedral one of the main sites of Malaga.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eurostars Oasis Marbella

Marbella

The view and the pool were both beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Zahia

Old Medina, Tangier

Charming 4 star hotel in the middle of the Medina. Exactly what you would hope for in terms of a taste of old Tangier in both decor and ambience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parador de Cádiz

Cádiz

Beautiful views form all rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Casas de la Judería

Seville

Incredibly unique hotel with 27 separate buildings and a tunnel complex connecting them made to look like Roman ruins. The hotel is an experience in itself. The staff here could not have been more helpful or accommodating, including ensuring a change of rooms did not impact our ability to see the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

An Evening of Flamenco

Seville

Perfect second night in Malaga. The show was fantastic and really fun and easy to get too. Highly recommended.

Quality of Experience

Tapeo Like a Local: A Tapas Walk Through Málaga

Málaga

Our guide, Jose, was great. He really new the neighborhood and helped us experience it as if we were locals.

Quality of Experience

Food

Guides, Drivers and Staff

Sunset Cruise on the Mediterranean

Marbella

We had the entire sailboat to our small group of 4. Our guide Oliver was fantastic and made sure we had a great time, including a quick dip in the Mediterranean.

Quality of Experience

Guides, Drivers and Staff

Tangier Immersion: History, Culture & Daily Life

Tangier

Our guide, Aziz, was fantastic. Really helped us understand the history and culture of both the Medina as well as the Kasbah in a short afternoon tour. Also helped us arrange for a evening drive to observe the sunset over the Atlantic at one of Africa's most northern points.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Egypt was incredible!
Kimkim helped us plan our dream trip to a T.
All the coordination of travel and guides was seamless.
Our guides in Egypt were fantastic, knowledgeable, and friendly!
The Jordanian guides were amazing! They knew so much information, kept us on track schedule wise and just the best people.
The drivers in both Egypt and Jordan were also exceptional.
I would highly recommend Kimkim as a tour service if you are planning a trip anywhere!

Hotel Reviews

Hilton Cairo Zamalek

Zamalek

The Hilton was great! Gorgeous views of the Nile. Their restaurant was excellent!

Authenticity & Character

A very nice old world style hotel

Location

It was in a beautiful neighborhood and overlooking the Nile

Staff

The staff was wonderful

Cleanliness & Comfort

The hotel was very clean

chateau lafayette nile cruise

luxor

The Château Lafayette River cruise was a fantastic experience

Authenticity & Character

The boat was beautifully laid out, and our rooms were very nice

Location

Cruising the Nile with this boat was wonderful

Staff

The staff was wonderful, kind and funny

Cleanliness & Comfort

The boat was very clean and if we needed anything, they would bring it right away

Tolip Hotel Gardens

Cairo

We didn’t love this hotel. It was very impressive, but the rooms were not clean. There was debris on the floor of the hotel rooms as if it hadn’t been vacuumed very well. Also, there was scribble marks in pencil on the walls and shelves. The mirrors and windows hadn’t been cleaned. The countertops had not been cleaned. When I go to a hotel, I like to feel like no one has been there before me. It didn’t feel like that. Beautiful hotel, though.

Authenticity & Character

Beautiful and impressive hotel

Location

Beautiful location and views

Staff

Staff was OK

Cleanliness & Comfort

It was not clean

Invidia coral beach Tiran

sharm

Gorgeous resort with lots of amenities

Authenticity & Character

It was a lovely hotel and beautiful grounds

Location

Location was incredible and breathtakingly beautiful

Staff

Staff was very friendly and helpful if we ever needed anything

Cleanliness & Comfort

The towel was very clean and we were always able to get clean towels, etc., when we needed them

Mars Land Camp

jordan

The Mars land camp was incredible! Our rooms were beautiful, clean and very comfortable. It was amazing to sleep in a dome on the desert.

Authenticity & Character

Very authentic I felt like I was in a space movie

Location

Absolutely breathtaking location

Staff

Staff was very friendly and accommodating

Cleanliness & Comfort

Very clean and comfortable

Sulaf Luxury Hotel

Amman

This hotel was very nice. Beautifully built with modern vibes.

Authenticity & Character

This hotel was lovely and authentic in a modern boutique way

Location

Location was beautiful on a main road in Amman

Staff

Staff was very nice and friendly

Cleanliness & Comfort

The hotel was very clean and beautiful

Activity Reviews

Horse ride on the beach

Sharm el-Sheikh

Our horseback ride on the beach was top-notch! The stable where we got the horses was beautiful. The horses were well taken care of. Our guide was very kind and careful with us.

Quality of Experience

This is one of the most amazing experiences!

Guides, Drivers and Staff

The horseback guide was just so wonderful!

Transport

We ended up using an app to get a ride over there and that was great

White Island & Ras Mohamed National Park Snorkeling Boat Trip

Sharm el-Sheikh

Being able to take the boat to a world class scuba diving, and snorkeling site was great!

Quality of Experience

The whole boat experience was fantastic

Food

The food on the boat was super delicious

Guides, Drivers and Staff

The staff on the boat were excellent!

Transport

Getting to the boat was great

Giza Pyramids & the Grand Egyptian Museum

Cairo

The pyramids were amazing! And getting to ride a camel was very exciting for us

Quality of Experience

The experience was wonderful, safe and exciting

Food

The food was so delicious

Guides, Drivers and Staff

The drivers were great and our guide was wonderful

Transport

The driver was fantastic

Tour to Cairo Citadel, Khan El-Khalil and Coptic Cairo

Egypt

This was also an amazing adventure. We ended up going to the Saqarra ruins instead, and it was incredible

Quality of Experience

Quality experience!

Food

Food was amazing

Guides, Drivers and Staff

A wonderful driver and guide

Transport

Excellent driver

kom Ombo, and edfu Temples

Egypt

This was such an amazing temple and going to it by boat, made it really special

Quality of Experience

Beautiful experience

Food

The food was so delicious

Guides, Drivers and Staff

Knowledgeable guide, who knew all kinds of information about this temple

Transport

The boat driver was wonderful

Luxor East Bank

Luxor

Box Luxor was over the top amazing.

Quality of Experience

It was incredible to see these ancient ruins

Food

The food was delicious

Guides, Drivers and Staff

The guide and our driver were both wonderful

Transport

The driver was excellent

Check out to Luxor West Bank

Luxor

This adventure was also amazing. Overwhelming how many incredible sites there are to see.

Quality of Experience

This was this was just beautiful

Food

Food was super yummy

Guides, Drivers and Staff

Our guide was so knowledgeable about all the little detail details of this site

Transport

The driver was amazing

Amman City Tour - Dead Sea Beach – Amman Airport

Amman

Seeing the castle above Amman and the temple of Hercules was just incredible

Quality of Experience

Wonderful experience

Guides, Drivers and Staff

Our driver and guide were wonderful

Transport

Our driver was the best!

Tour to High Dam, Philae Temple, and Obelisk

Aswan

This was an amazing thing to experience. The dam was very impressive. Seeing the unfinished obelisk was really cool.

Quality of Experience

Great experience

Food

Food was great!

Guides, Drivers and Staff

Wonderful guide and driver

Transport

Wonderful driver

Travel from Aswan to Luxor via kombo and Edfu

Egypt

Excellent experience seeing this ancient site

Quality of Experience

Amazing site

Food

Food was great!

Guides, Drivers and Staff

Our guide was very knowledgeable

Transport

The transport to the site was excellent

Trip Hot Air Balloon Ride in Luxor, Egypt cruise

Luxor

This hot air balloon ride was amazing! 32 people in the basket! The ride was smooth, safe and incredibly beautiful

Quality of Experience

The best quality experience

Guides, Drivers and Staff

Guide and staff were great

Transport

The drive to the balloon site was great

Day 2: Wadi Rum Camp - Petra Visit – Amman Hotel

Amman

I had no idea how incredible Wadi rum was. One of the most amazing places on earth. The dome camp was so beautiful and very comfortable.

Quality of Experience

Incredible experience

Guides, Drivers and Staff

Wonderful guide and staff

Transport

The best driver in the world

Trip to Nubian Village by Motorboat

Aswan

This was a fun experience! The boat ride was really nice and the Nubian village was beautiful. The people were very kind. Also, we got to go to a spice shop, which was really interesting.

Quality of Experience

Quality experience

Guides, Drivers and Staff

Great driver and staff and boat man

Transport

Great transport

Aqaba Port – Wadi Rum 2 Hour Jeep Ride – Wadi Rum Camp

Wadi Rum

This was beautiful and amazing. They even got my son a snowboard so he could sandboard the dunes. The petroglyphs in the little canyon were so beautiful.

Quality of Experience

Super experience

Guides, Drivers and Staff

The absolute best guide

Transport

The absolute best driver

All arrangements occurred as promised by Francisco. Guides and others were reliable, helpful, knowledgeable and intent on addressing my concerns. Patagonia is an otherworldly wilderness requiring physical exertion to enjoy and avoid mishaps, couldn't be done without the Kimkim team's assistance. Thanks, be well and good luck in all matters, Craig Hong

The only real bummer was the hotel in Cortina d'Ampezzo, it was not a friendly or helpful personnel, the hotel is dark and depressing, the "free" breakfast" was especially underwhelming. Also the prices in the available restaurants were very high for the most part, we should have been warned. We really got ripped off in one meal experience. Milan too was too busy and not comfortable though the hotel was high end, we were only there 18 hours and needed the airport to begin our travel home. We would have much preferred to return to Verona from Lake Como as it is where we began and did not have enough time there.

Hotel Reviews

Hotel Indigo Verona - Grand Hotel Des Arts

Verona

I especially loved the outside seating in our room.

Authenticity & Character

Location

A bit of a walk to the shopping area though we liked that and walking was essential

Staff

Cleanliness & Comfort

Hotel Royal

Cortina d'Ampezzo

I mentioned this in previous question. I did not enjoy this home or hospitality. The breakfast was very weak and the gathering room to eat was dark and soulless.

Authenticity & Character

Dark, reception was poor...dining area...unimaginable

Location

Very central

Staff

Cleanliness & Comfort

Cannot understand how dining area was chosen, not comparable on any level to other hotels

Olivi Thermae & Natural Spa

Sirmione

Bright, clean, excellent service, grounds were beautiful, This is a well run family owned hotel with much pride.

Authenticity & Character

elaborate, spared not expense, pride is plentiful

Location

Its a bit of a walk though we loved that

Staff

Cleanliness & Comfort

Albergo Terminus

Como

It seems like the hotel was doing small renovations while we were there. Very dated though lovely. The dining room was divine and easily my favorite of all hotels

Authenticity & Character

Location

central to where we were

Cleanliness & Comfort

Hotel The Square Milano Duomo

Milan

Beautiful property. Rich and elegant. Rooms were by far the most plush, rooftop bar was a pleasure and bonus

Authenticity & Character

High end, elegant,

Location

Central in a very bustling city

Staff

could have been warmer

Cleanliness & Comfort

High standards, excellence

Activity Reviews

1-Day Experience – Easy Hike Around Lago di Braies

Italy

Very laid back, educational and fun, good exercise

Quality of Experience

Guides, Drivers and Staff

relatable and friendly

Transport

upbeat, positive and patient with us

E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)

Italy

Rain and cold and we went anyway. It was uncomfortable to be sure though no regrets. I would do it all again and imagine with dry, even sunny weather this would have been more of a highlight.

Quality of Experience

Guides, Drivers and Staff

Guide was under the weather so a bit limiting, I am sure he did not want to go given the weather, though he was a trooper

Transport

actually just walked from hotel to get bikes, the rest was just the ev bikes

The Valpollicella wine region

Italy

Another not pretty day so a bit cool and overcast, the guide did well with 2 different groups at once. It was interesting and I think guide did well to keep it on track

Quality of Experience

Guides, Drivers and Staff

She did great and handled it professionally

Transport

Long drive to and from

Our trip to Iceland so much fun. The itinerary Adam designed gave us the right amount of driving and sight-seeing to fill the entire day. We decided not to do the Ring Road which was the right decision for us. We had an issue with the rental car which was promptly resolved. Hotels were very good and when we were able to eat at a recommended restaurant, the food was fantastic.

I can highly recommend our itinerary for number and types of sights seen and time behind the wheel. The summaries of the sights were helpful.

I contacted Adam during the trip and he was prompt in all his responses. He had provided and "emergency" number but I took that to mean a real emergency rather than issues we had when we were on the ground! So I probably bugged him more than necessary but he took it with good humor.

Activity Reviews

Reykjavik Food Walk

Iceland

This was ok but the food provided was not that good. We did get the opportunity to try the fermented shark!

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

The perfect time to do this is after the overnight flight, which is what we did on our way to Reykjavik. Would not have wanted to skip this at any price.

Quality of Experience

My wife and I had our first trip to Italy this fall and decided to use KimKim as our trip organizer. We could not have been more satisfied with the service provided and how smooth the process was. Andrea who was in charge of organizing the trip was always in communication, professional and on top of every detail. The hotel selections where perfect and in the right location, the reserved transportation always on time, the restaurant recommendation on point; and every single guide we interacted with was very knowledgeable, passionate about their city and very pleasant. Honorable mention to Mariapaola and Arianna in Rome and the Vatican. Even when one of the guides could not make it at the last minute while in Florence, Andrea was able to get a substitute guide that was amazing (Ruta). One of the highlights of our trip was visiting the beautiful city of Assisi. You can breathe "peace" as soon as you step into the city. There we met with Maura as our guide and she was a delight. She was in constant communication with us even before we arrived. We also loved the wine tour in the Chianti region, but what made it really special was our tour guide, Quentin. He was so charming, full of life, passionate about wine and a wealth of knowledge.
I will be using Kimkim travel for our next trip to any part of the world.

On the whole, the day tours and tour guides were amazing and lots of fun! I thought we would be part of a smaller tour group, which was only true on one day, the other days it was just the two of us. Just something to be more clear about in advance.
My only critique really is on the administrative side - i.e. getting our names wrong, our info getting deleted and also not separated to preserve privacy, miscommunication about transfers, seemingly not recognizing there were 2 separate travelers with different arrival and departure info. It would be good to add that there were no transfers day to day, so one could plan ahead, review how public transportation works, etc.
I will review our Croatia trip next year carefully so I am well prepared, and ask for clarification if there is confusion.

Hotel Reviews

Hôtel Baume

Paris

Great location, user friendly, clean, just perfect!

Authenticity & Character

Location

It's close to restaurants and shops, lots of bustling activities

Staff

Cleanliness & Comfort

It was very charming overall

Hôtel La Zoologie

Bordeaux

Loved this hotel!! It was so different and interesting, a mix of modern and old

Authenticity & Character

The food was very good, the staff very helpful

Location

Not too noisy, but still close to where you want to go

Staff

Cleanliness & Comfort

Interesting room set up, so spacious!!

Activity Reviews

St-Emilion E-Bike & Wine Excursion with Picnic at a Château

Bordeaux

Our guide was very knowledgeable and well informed. She made the best of our weather that day. The ebikes were very easy to ride. The Lynch was excellent!

Food

Guides, Drivers and Staff

Transport

Bay of Arcachon Day Trip

Bordeaux

This was a fun day trip, not too long, not to short, had a nice break at a park, the view was awesome.

Food

Guides, Drivers and Staff

Transport

Farmers' Market Experience

Bordeaux

Thus was a fun tour, tried lots of food, and the atmosphere was interesting

Guides, Drivers and Staff

Private Gourmet Food & Wine Walk

Bordeaux

There was more history here than food and wine I would say, which was interesting, but maybe woupd have skipped on the same day as the market tour

Quality of Experience

Guides, Drivers and Staff

Cité du Vin Museum: Entrance Tickets & Audioguide

Bordeaux

All the exhibits were in motion causing me to feel slightly nauseous. Somehow it did not live up to the pre excitement.

Jimena and team put together an amazing adventure in Peru for our family. We have used KimKim before and found it quite easy to use; this time was no different. We were able to give insight into some of the things our family enjoys and from there an itinerary was created which we refined to meet our families specific interests and requests. We even made some last minute adjustments that were graciously accommodated.
To add more detail, we are a family of 5 with two adult children and one younger child. We had asked to see Machu Picchu as well as the Amazon rainforest and Jimena delivered an amazing trip plan. Every detail seemed well planned. Each transfer (and there were many) was seamless and our guides brought us to the airport or train station and ensured we were all set. On the other end of each transport, someone was there to receive us. We always felt safe and taken care of. Our guides from Peruvian Soul were all lovely and informative. They made sure we were comfortable and all our needs were met. We also had a separate driver so the tour guide was able to focus just on sharing stories and information with us. The places we stayed were all beautiful and great for our family. People there were friendly and accommodating.
I could go on and on about all the details, but suffice it to say that this trip was packed with activities and internal travel to multiple different locations, which would have been extremely difficult for us to plan on our own. Kim Kim and Peruvian soul made sure all of these details were perfect.

We loved that Caterina really listened to us as to what we were looking for in this trip, including nature and culture. We loved Verona and Cecilia our guide. (We wished we could have stayed there longer because the museums were not open when we were there.) We loved the garden she took us to, the amphitheater and the synagogue. She also followed up with us after the tour and was available for questions, directions, and recommendations. The next stop was Cortina and we also loved our guide there, Simone, who took us to Lake Braies-loved the hike around the lake and the e-bike ride through the forest. (By the way, all the drivers were prompt and courteous, and great drivers.) Then we went to Sirmione, and Lake Garda, where we toured a winery (Alleghrini) with a great tour guide and lovely vegan cheeses to sample while drinking their wines. Then we went to Lake Como where we loved our guide (can't recall her name) who took us on the boat tour to Bellagio. She spent all day with us and was full of information and advice. Every guide and driver was on time. We never had to ask where they were. We were also very happy with all the hotels you chose for us. We ended in Milan where we had an informative Jewish tour of the city and our tour guide (Pierre?) was very informative and flexible to our interests. We really appreciated getting daily updates and check-ins from Anna to make sure we knew who our guides were and how we were doing. That made us feel very comfortable. All in all, no complaints whatsoever. We loved the services you provide and plan to use you again for future trips elsewhere, and would happily recommend your company to friends and family.

Hotel Reviews

Hotel The Square Milano Duomo

Milan

REALLY LARGE ROOM,NICE STAFF, BEST BREAKFAST! GREAT LOCATION. BEAUTIFUL.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Indigo Verona - Grand Hotel Des Arts

Verona

LOVED THE BALCONY. A RATHER SMALL ROOM.

Authenticity & Character

Location

CLOSE TO A GREAT VEGAN BURGER RESTAURANT AND CITY CENTER

Staff

Cleanliness & Comfort

Hotel Royal

Cortina d'Ampezzo

BED BLANKET WAS DIRTY. NO AC OR HEAT-THEY DID GIVE US AN ELECTRIC HEATER. GREAT LOCATION. ROOM WAS A BIT SMALL.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olivi Thermae & Natural Spa

Sirmione

BEAUTIFUL SPA. WISH THE ROOM HAD A BALCONY. GREAT LOCATION.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Albergo Terminus

Como

NICE ROOM AND LOCATION AND BEAUTIFUL HOTEL WITH A GREAT STAFF. BUT THE ROOM FACED AN ALLEY AND TRASH CANS AND EVERY NIGHT WE WERE AWAKENED BY TRASH PICKUPS AT 4 AM. NOT FUN. WISH WE COULD HAVE FACED THE LAKE.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private excursion to Borghetto sul Mincio

Italy

STARTED WITH THE GARDEN TOUR OF PARCO SIGURTA WHICH WAS THE BEST PART OF THE DAY-SIMPLY GORGEOUS. VILLAGE WAS SMALL AND IT RAINED SO WE DID NOT END UP EATING THERE.

Quality of Experience

Guides, Drivers and Staff

Transport

1-Day Experience – Easy Hike Around Lago di Braies

Italy

LOVED THIS. ONE OF OUR FAVORITE PARTS OF THE ENTIRE TRIP. LOVED THE VIEWS, THE HIKE, THE GUIDE.

Quality of Experience

Guides, Drivers and Staff

Transport

E-Bike Adventure in the Ampezzo Dolomites (2–4 hours)

Italy

IT WAS RAINING THE WHOLE TIME BUT WE STILL WENT AND ENJOYED IT VERY MUCH. A MAGICAL EXPERIENCE. GREAT GUIDE, GREAT VIEWS.

Quality of Experience

Guides, Drivers and Staff

Transport

The Valpollicella wine region

Italy

TERRIFIC WINERY AND WINERY TOUR GUIDE. TOOK US TO VINEYARDS AND GAVE US HISTORICAL BACKGROUND OF VINEYARD AND REGION. VERY GENEROUS WINE SAMPLES PLUS VEGAN CHEESE BOARD WHICH WAS A LOVELY SURPRISE. WINE TASTING ROOM WAS GORGEOUS.

Quality of Experience

Guides, Drivers and Staff

Transport

Private boat tour of Lake Como - Explore Bellagio

Italy

TERRIFIC TOUR GUIDE, GREAT BOAT DRIVER, WONDERFUL HISTORY OF REGION, ANSWERD ALL OUR QUESTIONS, AND BELLAGIO WAS CHARMING IF A BIT TOO TOURISTY.

Quality of Experience

Guides, Drivers and Staff

Transport

Private transfer from Illasi to Verona city center

Verona

THIS WAS JUST TRANSPORTATION BUT HE WAS ON TIME AND COURTEOUS AND A FINE DRIVER.

Quality of Experience

Guides, Drivers and Staff

Transport

Private guided tour of Verona highlights

Italy

WE LOVED CECILIA. SHE WAS A WEALTH OF INFORMATION AND A GREAT PERSONALITY. ABOVE AND BEYOND THE CALL OF DUTY. OUR FAVORITE TOUR GUIDE! SHE TOOK US EVERYWHERE!!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Jewish tour in Milan

Italy

VERY FLEXIBLE TO OUR JEWISH INTERESTS. PLUS HE SHOWED US THE BIG TRAIN STATIOIN WHICH WAS OF INTEREST TO ALL OF US.

Quality of Experience

Guides, Drivers and Staff

Transport

Concierge remote assistance during the trip

Italy

REALLY HELPFUL AND GRACIOUS AND WONDERFUL. EASY TO REACH. ALWAYS ACCESSIBLE. VERY IMPRESSED.

Quality of Experience

Guides, Drivers and Staff

Transport

Our Family Trip to Japan — A Review of Kimkim

Shona did a wonderful job crafting a personalized itinerary for our family. She was patient through multiple revisions to ensure everything was just right, and the result was the trip of a lifetime, filled with memories we will cherish forever!

Tokyo: We loved the Keio Plaza Hotel’s convenient location, helpfull staff, and exceptional breakfast buffet. Highlights included the mesmerizing TeamLab Borderless, an outstanding hands-on sushi-making class, and a full-day tour with Bea Hirata. Bea was professional, friendly, and attentive, seamlessly guiding us through Asakusa, Sensoji Temple, Tsukiji Market, Meiji Shrine, and Harajuku. Exploring Tsukiji with her was especially memorable, with incredible fresh food and local specialties.

Hakone: This was where Shona and her team truly demonstrated their value. With a typhoon approaching, they quickly adjusted our plans, ensuring Bea and our driver got us safely to Hakone before the storm. Although some activities were canceled, we enjoyed a longer, relaxing onsen experience at the spectacular Hakone Kowakien Ten-yu. The private in-room onsen, mountain views, and outstanding crab and beef shabu-shabu dinner made this a trip highlight. Without the team’s quick thinking, we might have missed Hakone altogether.

Kyoto and Nara: The Cross Kyoto Hotel was comfortable, well located, and offered an excellent breakfast. Our guide, Hideki (Hal) was good-natured and thorough. He expertly showed us Kyoto’s highlights, including Arashiyama’s bamboo grove, Tenryuji Temple, and Nijo Castle. In Nara, our daughter loved the deer, and Todaiji Temple’s Great Buddha was among the most impressive sights of our trip. Fushimi Inari’s iconic torii gates were unforgettable. We also enjoyed a wonderful calligraphy class with Aya and a magical evening walking tour of Gion with Sophia, whose insights into geisha culture made the experience especially memorable.

Kanazawa and the Countryside: The Hyatt Centric Kanazawa was convenient, comfortable, and close to the station. Nozomi introduced us to a talented ceramic artist and guided us through the samurai and geisha districts, sharing her extensive knowledge of Japanese history. Our final excursion to the UNESCO-listed villages of Shirakawa-go and Gokayama with Ian was a wonderful way to experience Japan’s beautiful countryside.

Seamless Logistics and Exceptional Support: Shona arranged excellent private transfers and Shinkansen tickets, making travel between destinations effortless. Our drivers were punctual, professional, and reliable, and the vehicles were immaculate. Shona’s team checked in daily, and our guides and drivers communicated clearly throughout the trip. Most importantly, when unexpected challenges arose, we knew we had knowledgeable, dependable support on the ground.

Overall, we cannot recommend Shona and Kimkim highly enough. From thoughtful planning to flawless execution, their expertise made our family’s Japan adventure truly exceptional. Japan is fascinating, and with the right team, it is an unforgettable destination. Good luck with your trip!

This was our third time traveling with KimKim - each trip a little different but every experience with KimKim has been just what we wanted and beyond our expectations. The accommodations that were chosen for us on each adventure have been excellent -only one on this holiday in Paris was a little off the usual quality but maybe that’s just Paris?? All of our transportation was wonderful -the drivers contacted us as we were told they would to let us know where to meet them and everyone was professional. The guides for the 7 tours that we were on were very impressive, knowledgeable, accommodating (except for one at the Eiffel Tower - he basically gave us a quick rundown, took us up to the second level, showed us where to go down when we were ready to leave and he left)…we can’t say enough good things about them. We will definitely be using KimKim for our future travels!

Hotel Reviews

The Montague On The Gardens

London

We LOVED this hotel. The rooms were comfortable, the afternoon tea perfect, the breakfast outstanding, and everyone that worked there always had a smile on their face. The location was perfect for us as well.

Authenticity & Character

Cozy, welcoming, comfortable

Location

We were able to walk almost everywhere and the tube station was very close by. It was also a quiet area -not much traffic at all.

Staff

Always had a smile

Cleanliness & Comfort

The bed was great, the room was roomy, the shower was great

Hotel Jeanne D'Arc Le Marais

Paris

Great location! Very quaint hotel but our room was very small and the ‘courtyard’ that our windows opened to was a 4 walled area that only let in the smells of whatever the restaurant below was frying -ugh. Breakfast was fair.

Authenticity & Character

Quaint

Location

Love Les Marais

Staff

Didn’t interact too much with the staff. They were friendly but not overly

Cleanliness & Comfort

Small room, better ventilation. Said it opened to a courtyard but 4 walls is not my idea of a courtyard. Better pillows

Chateau de Bellefontaine

Bayeux

The grounds were beautiful. The rooms were very comfortable. Quiet. The breakfast was great

Authenticity & Character

Decent dinner at the hotel if you don’t want to walk into town. It’s quiet and the grounds are beautiful. The rooms are very comfortable as well.

Location

Quiet area just outside of the main part of town. The walk was nice-about 20 minutes to the center of town

Staff

They were friendly when you could find them. I think they multitask

Cleanliness & Comfort

Moxy Hotel Heathrow

Hounslow

Great vibe! Welcoming staff. Great location for being close to the airport and on the shuttle route (minimal fee)

Authenticity & Character

Fun vibe

Location

On the airport shuttle route but not on top of the airport

Staff

Very friendly and helpful

Cleanliness & Comfort

Very comfortable room

Activity Reviews

Private Louvre Museum Visit

Paris

Our guide was incredible. So enthusiastic and engaging. Learned so much

Quality of Experience

Guides, Drivers and Staff

Uncovered Paris’ Treasures on a Private Tuk-Tuk Experience

Paris

A fun easy way to cover a large area of Paris. The guide was very knowledgeable and personable.

Quality of Experience

Guides, Drivers and Staff

Transport

The little cart can maneuver around all the traffic

Private Notre-Dame & Latin Quarter Walk

Paris

Learned so much!

Quality of Experience

Loved all the details and history about the Latin Quarter, Notre Dame , and all the other points of interest

Guides, Drivers and Staff

Self-Guided Day in Le Marais: Cheese Shop, Museums, & Market

Paris

We booked a cheese tasting and tried to do a couple of museums. We had done some larger museums before this day so we were getting tired. We also had a WWII Paris guided tour on this day in the morning that was not included in the tour list -it was wonderful! The guide was very enthusiastic about including everything that happened in Paris during WWII -I highly recommend this tour!

WWII Paris Uncovered – Private Experience

Paris

Excellent tour! The guide was very enthused about teaching us everything she knew which was a lot! And we were happy to learn from her.

Quality of Experience

Guides, Drivers and Staff

Private Honfleur, Beuvron & Calvados Tasting Day Trip

Bayeux

A great tour of the area Honfleur is a beautiful town near the water. We first went to the inn where Monet would stay as well as other impressionist painters. It was nice driving around the country roads to the calvados tasting and Bevron was another very very old quaint countryside village.

Quality of Experience

Juliet was wonderful!

Guides, Drivers and Staff

Transport

Eiffel Tower Summit Tickets

Paris

The Eiffel Tower is amazing but our tour guide was mediocre especially compared to other guides we heard all around us

Quality of Experience

Guides, Drivers and Staff

He could have given us a lot more info

Private Mont Saint-Michel: History, Views & Hidden Corners

Bayeux

Our guide, Theo, was amazing!! Knew everything one could know about Mont Saint Michel!

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Exploration of Bayeux

Bayeux

Quality of Experience