Kimkim Trip Reviews

4.8
Based on 22,490 ratings
Read 22,490 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We absolutely loved our trip to Turkiey! Ever...
Turkey | Oct 9 - Oct 17, 2026

Ned
Ned B.
Ashburn, VA | Reviewed on Oct 24, 2026
We absolutely loved our trip to Turkey! Everything was seamless - transfers, meals, hotels - no problems. Our guides were tremendous- Zekiye in Istanbul, Efe in Cappadocia, and Mr. Ozan in Izmir. Zekiye whizzed us through lines and found wonderful local experiences for us. Efe gave us excellent historical context, and Ozan's enthusiasm for his home city and the historical sites was infectious. Every minute of this trip was a delight - we are already talking about returning to Turkey soon! Read more

We absolutely loved our trip to Turkey! Everything was seamless - transfers, meals, hotels - no problems. Our guides were tremendous- Zekiye in Istanbul, Efe in Cappadocia, and Mr. Ozan in Izmir. Zekiye whizzed us through lines and found wonderful local experiences for us. Efe gave us excellent historical context, and Ozan's enthusiasm for his home city and the historical sites was infectious. Every minute of this trip was a delight - we are already talking about returning to Turkey soon!

Activity Reviews
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

Zekiye was the best guide! She zipped our way through the city - her knowledge helped us quickly navigate crowds and find wonderful local experiences.

Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek

DJP Photography Workshops
Scotland | Sep 18 - Sep 27, 2026

Doug
Doug J.
Denver, CO | Reviewed on Oct 24, 2026

Kimkim representative, Aleksandra was fantastic! Always friendly, responsive and professional! Our drivers, were first rate! Thanks to all for the help in making the experience awesome! Doug Johnson

Local specialist: Aleksandra Sheb

An Amazing Journey through Japan
Japan | Oct 3 - Oct 16, 2026

Donna
Donna M.
Flagami, FL | Reviewed on Oct 23, 2026
Our October 2026 journey through Japan was a culturally rich, stunning, and unforgettable experience. For two weeks, we traveled from Tokyo to Hakone, Hiroshima, Kyoto, Nara, Osaka and Kobe. - each destination offering its own unique beauty, history, and warmth. This trip was more than a vacation; it was a year long project brought to life through the dedication of Elizabeth and the incredible support of our local travel specialists Maru with MYTravel - as well as the local
guides who...
Read more

Our October 2026 journey through Japan was a culturally rich, stunning, and unforgettable experience. For two weeks, we traveled from Tokyo to Hakone, Hiroshima, Kyoto, Nara, Osaka and Kobe. - each destination offering its own unique beauty, history, and warmth. This trip was more than a vacation; it was a year long project brought to life through the dedication of Elizabeth and the incredible support of our local travel specialists Maru with MYTravel - as well as the local
guides who ensured we experienced Japan with depth, comfort, and authenticity.

The kindness, professionalism, and cultural insight of our guides made this trip one we will remember for the rest of our lives.

Upon arrival in Japan through our final departure, Maru went above and beyond to ensure every transfer, guide contact, and train station pickup was clearly communicated. When an issue arose, she resolved it quickly and thoughtfully. Her presence allowed us to enjoy Japan without worrying about the details. The coordination from Elizabeth and Ivan also contributed greatly to the success of this journey.

Local Guide Services
Kyoko was an exceptional guide who gave us an unforgettable day exploring Tokyo! We visited the beautiful Imperial Palace Gardens, the incredible Senso-ji Temple, the peaceful Meiji Shrine, and the famous Shibuya Crossing. We walked 9 miles throughout the day, taking in the sights, culture, and energy of this amazing city. Kyoko did a wonderful job guiding us through Tokyo and making the experience both memorable and enjoyable. We also enjoyed a fantastic lunch, with a great vegan restaurant for the girls and a delicious pork restaurant for the guys! We were exhausted by the end, but in the best possible way! We highly recommend Kyoko to anyone looking to experience the best of Tokyo.
Anime Lovers Tour with guide Nori- Nori was a great guide, but unfortunately, the tour itself fell short of our expectations. Rather than focusing on the history and culture of anime, much of the experience centered on shopping along Takeshita Street for souvenirs and tchotchkes. The Samsung Galaxy and TeamLab virtual experience was a fun and enjoyable highlight. Overall, I would recommend this tour primarily for kids who enjoy shopping and anime-themed merchandise, rather than those looking for a deeper understanding of anime culture.

Wasake – Sake Experience with Instructor Anh was outstanding. We had so much fun tasing 13-15 different Sakes while learning about the sake-making process and what makes each on unique. Anh was knowledgeable, engaging, and made the experience so entertaining. We highly recommend this tour to anyone visiting Japan.

Tokyo Sumo Tour with guide Key. This was an unforgettable experience! Key met us at the train station in Kawasaki and took us to a sumo stable, where we learned about the demanding life of a sumo wrestler and watched an impressive demonstration by two wrestlers. When volunteers were invited to participate, we got to learn some of the stretching and movements ourselves—it was so much fun! The experience ended with a traditional sumo hot pot lunch shared with the wrestlers, making it even more special. Key was a wonderful guide, and this was a unique cultural experience we highly recommend!

Odaiba District Tour with Zain
The Futuristic Odaiba District tour was disappointing. Although the guide tried to accommodate us, he had been misinformed about who he would be meeting and expected to conduct the tour in Taiwanese. He was not knowledgeable about the area, leaving us to Google buildings and landmarks ourselves. This guide should not be assigned to American travelers and Zain should be more knowledgeable of the areas he is exploring with travelers.

Hakone with Mochi
Mochi was an EXCEPTIONAL guide who went above and beyond to make our Hakone experience unforgettable! From exploring the Hakone volcano, visiting Hakone Shrine and its famous Peace Gate on Lake Ashi, to touring the historic Hakone Checkpoint and sailing across the lake, every stop was memorable. Mochi truly went the extra mile when dinner plans became complicated, ensuring we found a suitable dining option. The following morning, he made a special stop so we could witness Mt. Fuji in all its majestic glory! His thoughtfulness, flexibility, and dedication made this an outstanding experience. We highly recommend Mochi to anyone visiting Hakone!

Hiroshima with Wais
Wais was equally exceptional. His depth of historical knowledge and ability to convey Hiroshima’s past with clarity and compassion made our visit truly meaningful. His approach and engaging explanations left a lasting impression. We then went on a food tasting tour and we had a fun time sampling Hiroshima’s local specialties, including okonomiyaki, onigiri, mochi, momiji manju, and ice cream with mochi. Even with some picky eaters in our group, everyone enjoyed trying new things and experiencing the local food culture.

Hiroshima Museum - Day with guide Toshi
Our day with Toshi was another excellent experience! He was flexible, attentive, and genuinely committed to making sure we had a meaningful visit. We spent ample time at the Hiroshima Peace Memorial Museum, which was especially important to us, before exploring more of Peace Memorial Park as Toshi thoughtfully explained the significance of each area. We then visited beautiful Miyajima Island to see Itsukushima Shrine and its iconic floating torii gate. Toshi made our day both memorable and meaningful, and we highly recommend him as a guide!

Geiko/Maiko Tea Ceremony in Kyoto – This was an outstanding cultural experience! We learned how to prepare traditional matcha tea and gained fascinating insight into the dedication, discipline, and demanding life of a Geiko/Maiko. It was a wonderful opportunity to experience an important part of Japanese culture firsthand. A memorable and enriching experience that we highly recommend to anyone visiting Kyoto!

Kyoto and Nara with guide Naoko
We spent three wonderful days exploring Kyoto and Nara with Naoko, who was truly exceptional! She consistently anticipated our needs before we even had to ask, making every day seamless and enjoyable. In Kyoto, we visited the iconic Fushimi Inari Taisha Shrine, beautiful
Nanzen-ji Temple, the stunning Golden Pavilion, historic Nijojo Castle, and Kennin-ji Temple. We explored the charming Gion district, admired Yasaka No Tou, and enjoyed browsing the shops and sampling local specialties at Nishiki Market. In Nara, we visited the famous Deer Park and the impressive Great Buddha Hall.
Our days were filled with walking, exploring, and discovering Japan’s rich history, culture, and beauty. Naoko’s knowledge, thoughtfulness, and incredible attention to detail made these three days truly unforgettable. We highly recommend her to anyone visiting Japan!
Bamboo Forest Guide with guide Akira. Our day with Akira was another memorable adventure exploring Kyoto’s beautiful temples, peaceful Zen gardens, and the magnificent Bamboo Forest and Okochi Sanso Garden. One of the highlights was lunch at Shigetsu, the traditional Zen vegetarian restaurant, where we sampled an array of dishes we could barely identify! It was a fun and unique culinary experience that gave us a taste of Japanese Buddhist cuisine. Akira made the day special as we continued discovering Japan’s rich culture, history, and beautiful scenery. Highly recommended!

Himeji and Kobe tour with Aki. Aki gave us a fantastic day exploring Himeji and Kobe! We began with a visit to the magnificent Himeji Castle, an impressive Japanese landmark. We then headed to Kobe, where we enjoyed a delicious sampling lunch featuring the famous Kobe beef. Our day ended at the beautiful Kobe Nunobiki Herb Gardens, where we took in the stunning scenery and peaceful surroundings. Aki made the experience enjoyable and memorable, combining Japanese history, incredible food, and beautiful landscapes. Highly recommended!

Hotel Experience in Osaka
Upon arriving in Osaka, we encountered a significant issue with our hotel reservations. Our itinerary included two rooms with two beds, yet the hotel informed us that no such rooms were available because the reservation had not been made correctly.
We immediately reached out to Maru, who quickly provided alternative hotel options that met our needs. After considerable discussion with hotel management, they were able to accommodate one of the two rooms. While we appreciated the eventual resolution, the service at the Osaka hotel was disappointing and did not reflect the hospitality we experienced elsewhere.

Other Hotels
All other hotels—especially those in Kyoto and Tokyo—provided excellent hospitality, cultural warmth, and comfort. Their service and attention to detail enhanced our experience at every turn.

Overall Impression
Japan is a country of extraordinary beauty, deep history, and gracious hospitality. Our two week journey was enriched by the professionalism and dedication of guides like Kyoko, Mochi, Wais, Naoko, and Toshi, whose knowledge, warmth, and genuine care shaped our experience in unforgettable ways. This trip was a culturally wonderful, once in a lifetime experience made possible by the thoughtful coordination of Maru, Elizabeth, Ivan, and the many local guides who supported us along the way.

Local specialist: Elizabeth Ei Ma

WE just returned from an INCREDIBLE Japan tri...
Japan | Oct 6 - Oct 20, 2026

A
ann k.
Los Angeles, CA | Reviewed on Oct 23, 2026
WE just returned from an INCREDIBLE Japan trip
Sandy customized all as I asked her and understood my needs
We mostly did all our tours organized by her or her suggestions
It was VERY useful and convenient having an agent on the ground in Tokyo-all her tips were amazing -I messaged her often in the day and being on the same time zone was amazing.She even helped me on packing items -We took carry on only so I had space to shop.She educated us on cabs and trains and tipping.
I LOVED all the...
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WE just returned from an INCREDIBLE Japan trip
Sandy customized all as I asked her and understood my needs
We mostly did all our tours organized by her or her suggestions
It was VERY useful and convenient having an agent on the ground in Tokyo-all her tips were amazing -I messaged her often in the day and being on the same time zone was amazing.She even helped me on packing items -We took carry on only so I had space to shop.She educated us on cabs and trains and tipping.
I LOVED all the hotels she picked out-we reached a stage where we had seen enough temples and shrines and she pivoted and we were so happy with her choice.
Friends of ours were there at the same time and I think ours was better organized -we did 2 nights Tokyo-then drove to Fuji and the lakes on our way to Hakone-we spent 2 nights there-then bullet train to Kyoto for 3 nights and then bullet train to Uno to get ferry to Naoshima for 2 nights-art island -then bullet train back to Tokyo for 5 nights-you dont need to go to the other mountain or another big city-Japan is so frenetic and busy that its good to do CITY_COUNTRY_CITY_COUNTRY _CITY
We loved it-the country is the best country I have traveled to and I have traveled a lot-the people are so polite and kind and humble-the food is outstanding and everything about it -bar a cab driver on the last day trying to rip us off was perfect

Local specialist: Sandy Ren

Marvelous planning and execution
Philippines | Sep 29 - Oct 20, 2026

Randy
Randy W.
Boonville, IN, USA | Reviewed on Oct 24, 2026
From the first discussions with Sarah through the actual trip, the interactions with everyone were pleasant and professional. The trip was well planned and well conducted. The drivers showed up when they were supposed to, the guides were ready for us when we arrived, and all ticketing and other arrangements were handled. It was a most stress-free experience. The little things mattered, such as identifying ahead of time that one of our ferry schedules had changed, so they booked a... Read more

From the first discussions with Sarah through the actual trip, the interactions with everyone were pleasant and professional. The trip was well planned and well conducted. The drivers showed up when they were supposed to, the guides were ready for us when we arrived, and all ticketing and other arrangements were handled. It was a most stress-free experience. The little things mattered, such as identifying ahead of time that one of our ferry schedules had changed, so they booked a flight for us at no extra cost. The extra nights booking in Bohol was a nice touch because of a late flight.
Special mentions to Ed, our driver in Luzon for several days, our guides Bridget. Paula, and Aladdin in Luzon were amazing. Our boat guide in Coron was also wonderful but his name escapes me. Our local contacts were always ready to help when needed.

Local specialist: Sarah Lindsay

Leny did a great job helping us plan our trip...
Japan | Sep 22 - Oct 3, 2026

S
Susan R.
Northville, MI, USA | Reviewed on Oct 23, 2026

Leny did a great job helping us plan our trip to Japan. She was very helpful in answering our questions along the way and being available while we were in Japan as well. Thanks for a great trip!

Local specialist: Leny Vergara

It was the trip of a lifetime.
Italy | Oct 4 - Oct 17, 2026

Bob
Bob M.
Chicago, IL | Reviewed on Oct 23, 2026
It was the trip of a lifetime. My wife and I were taken care of from the minute we landed in Naples, Italy till the minute we boarded our return flight home. The drivers, guides, excursions, line free admissions and experiences were 100% first rate. Chris and Maria put together a vacation that was completely worry and question free. We were informed in advance who, what and where we were going to experience each day to come. The drivers and guides were native of each city and area we visited... Read more

It was the trip of a lifetime. My wife and I were taken care of from the minute we landed in Naples, Italy till the minute we boarded our return flight home. The drivers, guides, excursions, line free admissions and experiences were 100% first rate. Chris and Maria put together a vacation that was completely worry and question free. We were informed in advance who, what and where we were going to experience each day to come. The drivers and guides were native of each city and area we visited and were incredibly personable and knowledgeable about the history and shorter routes. They gave us wonderful recommendations on additional places to visit or eat and even set up reservations where applicable. I learned about kimkim from a friend. Now, I will be the friend who tells others about kimkim for their travel plans. If another travel destination is in future, we will most certainly reach out to kimkim to see if that location is in their planning abilities.

Hotel Reviews
Grand Hotel Europa Palace
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stendhal Luxury Suites
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de La Ville
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Monaco and Grand Canal
Venezia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 24, 2026
Dear Bob, Thank you so much for your kind words & appreciation. It has been a pleasure working with you on this amazing trip we put together, and I am very happy that all went smoothly and that everything was top-notch, to the standards you requested from the beginning. I remember you mentioning to me: "We count on you to set things up because we have absolutely no idea how to. This is our one-time trip of a lifetime." Well, I think we nailed it! I will also extend your compliments to Maria... Read more

Dear Bob,

Thank you so much for your kind words & appreciation. It has been a pleasure working with you on this amazing trip we put together, and I am very happy that all went smoothly and that everything was top-notch, to the standards you requested from the beginning. I remember you mentioning to me: "We count on you to set things up because we have absolutely no idea how to. This is our one-time trip of a lifetime." Well, I think we nailed it!

I will also extend your compliments to Maria Grazia as well, who was pivotal in her support during your trip, and we are all thankful for trusting us. Thanks also in advance for any recommendations and word of mouth you put towards other travelers, friends of yours.

Until the next time (perhaps Greece?), I wish you all the best, and safe future travels.

Happy Holidays ahead!

Kind regards,
Chris

Tours were excellent and guides knowledgeable...
England | Oct 10 - Oct 16, 2026

Mary
Mary P.
Boston, MA | Reviewed on Oct 23, 2026
Tours were excellent and guides knowledgeable. Debra on the Kent trip was especially good. Read more

Tours were excellent and guides knowledgeable. Debra on the Kent trip was especially good.

Hotel Review
Wellington Hotel by Blue Orchid
London

Staff was amazing. Having a good restaurant and bar on premises was really nice. Rooms were clean and roomy enough. Great Indian restaurant attached to the hotel. Best of all was location. We were able to walk to many attractions.

Authenticity & Character
Location
Staff
Local specialist: Jane Davey

Overall review – the trip was excellent.
France | Oct 6 - Oct 21, 2026

L
Lisa B.
Phoenix, AZ | Reviewed on Oct 23, 2026
Review of KimKim trip for Henry Newman and Lisa Belvito France October 2026 Overall review – the trip was excellent. Most things went smoothly and were as planned, with a few exceptions that will be detailed following.
The process of working with Sebastian was good. It took a couple of calls for him to understand that we did not want to spend time in Paris. Once that was resolved he was very responsive to our interest, made good suggestions and replied in a timely manner.
We did have some...
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Review of KimKim trip for Henry Newman and Lisa Belvito France October 2026

Overall review – the trip was excellent. Most things went smoothly and were as planned, with a few exceptions that will be detailed following.
The process of working with Sebastian was good. It took a couple of calls for him to understand that we did not want to spend time in Paris. Once that was resolved he was very responsive to our interest, made good suggestions and replied in a timely manner.
We did have some trouble getting English tours for Mont St Michel and the oyster tour in Cancale. It seemed like we had to press a few times before getting alternatives. In the end it worked out fine.
Properties – all the hotels were lovely, well located for our needs and the staff was very helpful.
We did request at least a queen bed in each. In St. Malo and Bordeaux, we did not have queens – they seemed to be doubles. We would have preferred to discuss this in advance and explore the options (location, pricing etc) of upgrading to determine ourselves if we wanted to upgrade.
Note for people driving – we rented a car for the trip and needed parking. I believe Sebastian made sure that all the hotels had parking available. The location he gave us in St. Malo was especially well done since he kept us outside the old city where there is no parking but close enough to walk.
However – it is critical that guests contact each hotel well in advance to arrange for parking. The spaces are limited and if we had not reached out to each hotel early, we would not have gotten a parking space. You can assist future guests by advising them to make parking arrangement in advance.
Day by Day
We made a lovely stop at Giverny on the way to Bayeux – a nice alternative for those interested.
Villa Lara , a family-run hotel, was great. Paul and Julian were very fun and accommodating for our evening cocktails.
D-Day Sites Tour was very well done. Our guide Violine (??) did a great job giving is the history and creating a sense of what was happening during this period in history. She answered all our questions and accommodated our needs given a rather rainy day. The Airborne museum was also a highlight.
Sadly, the tapestry was on display in Britian, but we enjoyed a quiet day exploring Bayeux.
Mont Saint Michel - easy to get to and the directions look us right to the parking lot. Although it was a bit crowded the process was smooth and the walk to the Abbey was nice.
We ended up with an audio guide due to lack of an English tour. This was the best audio guide we have ever seen! It really provided excellent information and perspectives across the centuries. Perfect if there is not a tour in your language or for anyone who prefers self-guided option.
Saint Malo As mentioned – the hotel location was just the right place for access to parking and access to the intra muros district. We spent a nice day discovering the old town of St. Malo.
The suggestion to visit Cancale on our own since we could not get an English tour of the oyster farms was a great idea. We spent time at Pointe du Grouin and then visited Cancale. Lots of fun sitting by the water eating oysters and watching the oyster farming.
Due to rainy weather, chilly we didn’t drive as much of the coast as suggested.
Bordeaux – another lovely hotel centrally located for everything we wanted to enjoy. Excellent staff – very helpful especially since we were there when some of the riots occurred. They ensured that everyone was informed and safe, so we had no issues.
We had some mix up with our market tour which we have shared with Sebastian.
The itinerary said - Marché des Capucins Lénaïc, a local passionate wine-lover, is your guide to this emblematic Bordeaux neighborhood. You'll learn about its fascinating history while exploring the colorful market. You will stop at three different stalls to hear artisan producers explain their work and techniques and to sample local wines and season products, which could include cheese, oysters, stuffed cod, and more.
Your tour ends in a nearby wine cellar for brunch, enjoying wine and other local specialties. You will have the opportunity to taste six different wines matched with food purchased at the markets. This is a friendly and relaxed experience away from the hustle and bustle of the city above!
Unfortunately, this is not the experience we got. We stayed in the main area, visited 4 local shops for small tastes. There was no market and no brunch or food and wine pairing. It seems the local tour company switched out our planned tour for a different experience which was disappointing.
We did, however, visit Marché des Capucins on our own.
Sauternes Wine and Medoc Wine tours The next two days of touring Sauternes Wine and Medoc Wine were excellent. Ugo our guide was knowledgeable, engaging, informative and a great driver. We learned a lot about wine and life in the area.
Wine Tasting in St. Emilion Our guide for this tour (she did not tell us her name) was pleasant but not very engaging. We were in a rather noisy van with 4 other people, and it was impossible to hear what she was explaining in the back of the van. We did ask her to speak up a few times but to no avail. For small groups in a van, you might consider using a mike so everyone can hear.
The location and tasting were was enjoyable.
Le Monastère de Saint-Mont this was an amazing property with such a lovely family running it. Beatrice arranged a full day tour of the region with Armagnac and wine tastings and lunch with a local guide. KimKim might want to coordinate with these people for others who want Armagnac experiences as you didn’t seem to know anyone in the region.

Hotel Review
Villa Lara Hôtel
Bayeux

Great location, helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino

Great Service!
England | Oct 18 - Oct 22, 2026

E
Edward S.
Newark, NJ | Reviewed on Oct 23, 2026

Had a great time, Sophie made everything super easy and smooth throughout my trip to the UK. Would definitely recommend!

Local specialist: Sophie Bonaque

Impeccable Travel Team
Japan | Oct 3 - Oct 15, 2026

V
Veronica A.
Dallas, TX | Reviewed on Oct 23, 2026
There not enough words to convey the absolutely phenomenal job Leny and her team did for our first trip to Japan. From the hotels to the tours and tour guides Mitsu Kumiko, Rio Suzuki, Claire, and all the rest whom I wish i had written their names down as well were amazing, so friendly and knowledgeable. The level of care each tour guide gave was unmatched in any other tours I've taken in my travels. Our itinerary was seamless and Lenys team went above and beyond with little extras that... Read more

There not enough words to convey the absolutely phenomenal job Leny and her team did for our first trip to Japan. From the hotels to the tours and tour guides Mitsu Kumiko, Rio Suzuki, Claire, and all the rest whom I wish i had written their names down as well were amazing, so friendly and knowledgeable. The level of care each tour guide gave was unmatched in any other tours I've taken in my travels. Our itinerary was seamless and Lenys team went above and beyond with little extras that were so appreciated! The ability to be able to contact a team if we were running late or if a situation arises made for such a secure feeling. The hotels picked were stellar. Simply put i will now need Leny and her team to assist with every future international trip I take in the future as well as a 2nd trip back to Japan.

Hotel Reviews
Kinnotake Tonosawa
Hakone

The location, food, room and amenities experienced were unmatched.

Authenticity & Character
The hotels attention to detail, the robes and slippers for comfortability
Location
Surrounded by nature yet accessibility to the village below was perfect
Staff
Our welcome to the hotel was incredible and assistance with our luggage to our next hotel
Cleanliness & Comfort
The robes and rooms made us never want to leave
Shiba Park Hotel
Tokyo
Authenticity & Character
The library
Location
So central to so many great areas to visit in walking distance
Staff
All the staff was amazing
Cleanliness & Comfort
All the room amenities
Hotel Resol Kyoto Shijo Muromachi
kyoto

Loved the accesible washers

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Ginza gochome
Tokyo
Authenticity & Character
This was one of the most western style hotels we stated in but it still kept so much of what I love about japan hotels I stayed in. The public bath, the amazing staff
Location
So close to so many stores, restaurants
Staff
So helpful with our bags as we arrived well before check in and left after check out but we're able to enjoy our days knowing our bags were safe and waiting
Cleanliness & Comfort
The room and downstairs
SOKI KANAZAWA
Kanazawa
Authenticity & Character
Location
Literally right across from the market and so close to the
Staff
Cleanliness & Comfort
HOTEL AMANEK HidaTakayama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Experience Old and Nostalgic Tokyo: Yanaka Walking Tour
Tokyo

Amazing attention to our interest in the route, knowledge of the subject matter

Quality of Experience
The level of attention to how we were and what we wanted to see
Guides, Drivers and Staff
Our guide was so kind and genuinely wanted to ensure we had a wonderful time
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto Arashiyama Bamboo forest & Garden Half-Day Walking Tour
Kyoto

This was a great tour we were able to see some of the area without crowds and those that were we were able to have the guide navigate us through quickly and efficiently

Quality of Experience
Wonderful locations to explore
Food
This was the only place we were taking to eat in the entirety of our 14 days that was not enjoyed. Unfortunately not as delicious as all the other places we ate
Guides, Drivers and Staff
The guide was so sympathetic to the needs of the people on the tour
Vegetarian Best of Shibuya Food Tour
Vegetarian Best of Shibuya Food Tour
Tokyo

Absolutely phenomenal food, the tour guide was so great

Quality of Experience
So many great places to try all of the best foods
Guides, Drivers and Staff
Claire was amazing she had so many wonderful stories and was incredibly knowledgeable about the restaurants and the food
Matcha Kyoto Green Tea Tour – Daytime
Matcha Kyoto Green Tea Tour – Daytime
Kyoto

The quality of the places we visited for this tour were amazing

Quality of Experience
Food
Honestly made me enjoy matcha when I never had before
Guides, Drivers and Staff
Takayama Full-Day Tour with English-Speaking Guide
Takayama Full-Day Tour with English-Speaking Guide
Takayama
Quality of Experience
Guides, Drivers and Staff
Mitsubishi Kumiko was honestly a shingles star among all the other equally wonderful guides we had, but her enthusiasm and lovely little touches such as a personalized little booklet with our pictures done was so outstanding!
Transfer from Takayama to Kanazawa, including a visit to Shirakawa-go
Transfer from Takayama to Kanazawa, including a visit to Shirakawa-go
Japan

A personal driver and luxury car, the amazingly lovely history of the village while being able to enjoy it with as little other people as we were there early was amazing

Quality of Experience
Guides, Drivers and Staff
The driver was incredibly gracious
Transport
The driver and car were both just spectacular
Relaxing Evening: Private Onsen and Kaiseki Dinner
Relaxing Evening: Private Onsen and Kaiseki Dinner
Hakone

The private onsen made me a new person, so relaxing. The food was delectable and divine out of this world

Quality of Experience
The bath surrounded by nature, the food - each course outdid itself
Oboro | Mindful Tea Ceremony in a 100-Year-Old Kyoto Teahouse
Oboro | Mindful Tea Ceremony in a 100-Year-Old Kyoto Teahouse
Kyoto
Quality of Experience
The solemnity and reverence that the tea master showed and explained was so spiritual
Guides, Drivers and Staff
The tea master made this experience so much more. You could feel the reverence in every movement
Local specialist: Leny Vergara

Viet Nam and Thailand, another fantastic job by Kim Kim.
Vietnam | Sep 29 - Oct 20, 2026

Martin
Martin L.
Drexel Heights, AZ | Reviewed on Oct 23, 2026
This trip was a wonderful experience. Kim Kim was so good at tailoring it to what we wished to see and experience, making suggestions and allowing us to choose among options. Their representative was always in communication with us, was easy to reach and ask questions. During the trip we received messages making sure that everything was going well. Once when we didn't see the person we were supposed to meet at the airport, a message to them got an immediate response and clarification on... Read more

This trip was a wonderful experience. Kim Kim was so good at tailoring it to what we wished to see and experience, making suggestions and allowing us to choose among options. Their representative was always in communication with us, was easy to reach and ask questions. During the trip we received messages making sure that everything was going well. Once when we didn't see the person we were supposed to meet at the airport, a message to them got an immediate response and clarification on the meeting point. This is our fourth time using Kim Kim and we have never been disappointed. The drivers and guides have all been excellent. Finn, our guide in Ho Chi Minh City was absolutely wonderful - so full of history, information and answers to our questions. We would recommend him to anyone! The drivers were always on time (early actually), safe and courteous. It is so nice to arrive in a country and not have to worry about where we need to go, how we get there or will the accommodations be acceptable. Kim Kim is outstanding!

Hotel Reviews
Hong Ngoc Dynastie Hotel & Spa
Hanoi

A lovely place to stay in Hanoi. Clean, comfortable and helpful staff.

Authenticity & Character
Location
A location that is walkable to many nearby attractions and sights.
Staff
Cleanliness & Comfort
Gateway Inn Pu Luong

This place has a stunning view of the highlands and valleys surrounding it. We were treated to beautiful thunder and lightning storm one night. The staff was very helpful and accommodating. We had a footbath prepared for us the first night that felt wonderful. The rooms are a bit rustic, but very nice. The food was plentiful and very tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amour Cruise

This was really fun to cruise on Ha Long Bay. Our staterooms were great - comfortable and very private. We were able to go kayaking off the boat and see the amazing sights there in the bay. The meals were all excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acnos Grand Hotel
Ho Chi Minh

We were in a suite here so we had lots of room. This is a very nice hotel. The staff was very friendly and helpful and the location was good. Meals were good and we very much enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

This was one of the two top places we stayed. This hotel practices "community tourism" which means they partner with families in the community who run businesses from their homes. We were able to visit their businesses/homes which was a fantastic way to learn about their culture, economy and families. We visited a frog farm, a rice wine business, a palm frond weaving business and coconut fiber weaving business. We were also privileged to meet with a veteran of the war and hear his experiences from that terrible conflict. The owner of the hotel was there and we had several great conversations with him about his business philosophy. And, this is right on a river - the location was wonderful. Can't recommend this enough. If you go the Mekong Delta, be sure to allow enough time to stay here for at least two nights. Well worth the effort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do

Explore Prague, Bosnia & Herzegovina and Montenegro
Slovenia | Oct 5 - Oct 19, 2026

P
Pamela M.
Canada | Reviewed on Oct 23, 2026
From the planning of our trip through to the final days on the trip, everything was effortless. Nikola listened to our requests, made suggestions/recommendations and we were all thrilled with the experiences we had. This was my second trip with Kimkim and I would highly recommend them. We will continue to use Kimkim for future trips. Read more

From the planning of our trip through to the final days on the trip, everything was effortless. Nikola listened to our requests, made suggestions/recommendations and we were all thrilled with the experiences we had. This was my second trip with Kimkim and I would highly recommend them. We will continue to use Kimkim for future trips.

Hotel Reviews
Hotel Kings Court
Prague

Great location and easy to get to old town, shopping and also easy location to meet drivers. The breakfast was fabulous!

Authenticity & Character
Clean and classy
Location
Walkable to old town and shopping.
Staff
Concierge was so helpful with everything.
Cleanliness & Comfort
Great location, breakfast and service.
Isa Begov Hamam
Sarajevo

Great location to.ild town and quiet.

Authenticity & Character
See the turkish influence in the decor and in the hammer.
Location
Right next to old town.
Staff
Made great recommendations for places to eat and so helpful explaining services available.
Cleanliness & Comfort
Local specialist: Nikola Vojvodić

We had an amazing 10days visiting 4 islands. ...
Galapagos Islands | Oct 9 - Oct 17, 2026

Peter & Trudy
Peter & Trudy S.
Canada | Reviewed on Oct 23, 2026
We had an amazing 10days visiting 4 islands. All our guides were amazing. We saw so much it’s hard to imagine. Many thanks to the Kim Kim team especially Tamar. Read more

We had an amazing 10days visiting 4 islands. All our guides were amazing. We saw so much it’s hard to imagine. Many thanks to the Kim Kim team especially Tamar.

Activity Reviews
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Transfer Baltra Airport - Puerto Ayora with visit to the highlands of Santa Cruz
Galapagos Islands

Lots of fun exploring with the turtles and iguanas

Quality of Experience
K
Food
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

Saw the blue footed bookie hatching her two eggs. Amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Los Túneles
Snorkel at Los Túneles
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands

The water was too rough for swimming. No fish to see and a General disappointment. El Niño was a problem.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Oct 23, 2026

HI Peter & Trudy,
Thank you so much for your review and valuable feedback on the tours you've taken with us. I'm so happy you enjoyed an overall amazing experience with us in the charming Galápagos Islands. Kicker Rock was supposed to be a highlight, but sorry El Niño affected that. In general, I'm happy you rated most of our tours and services 5 stars. Warms our hearts.
Enjoy the rest of your trip in South America, and I hope to see you again in Ecuador.
Best wishes,
Tamer

Well planned trip with friendly customer service
France | May 16 - May 30, 2026

K
Kerry L.
Detroit, MI, USA | Reviewed on Oct 23, 2026
The trip was planned well and we had a lot of input throughout the process. Caroline, Kate, and Diliana were quick to respond to our questions before, during, and after the trip. When we had an issue they were able to help resolve it quickly and with little friction. Read more

The trip was planned well and we had a lot of input throughout the process. Caroline, Kate, and Diliana were quick to respond to our questions before, during, and after the trip. When we had an issue they were able to help resolve it quickly and with little friction.

Hotel Reviews
Hotel Byakko Nice
Nice

Odd layout made getting around a bit tough. Older hotel with some sewage issues in parts of the hotel

Authenticity & Character
Location
Easy to get everywhere with reasonable walk times
Staff
Cleanliness & Comfort
Sewage issues with some smelly areas
Escale Oceania Aix-en-Provence
Aix-en-Provence

Not the best location, but clean and friendly

Authenticity & Character
Location
Very far from where most of the activities are in this area.
Staff
Cleanliness & Comfort
Central Hotel
Avignon

Great location, but older hotel with some issues. Lots of stairs, can be buggy

Authenticity & Character
Location
Great location with easy access to most activities in the area
Staff
Cleanliness & Comfort
A bit buggy and poor room layout
Hotel Duette Paris
Paris

Nice hotel, clean, solid amenities and great location

Authenticity & Character
Location
Although not as close to many of the activities we had, it was close to the metro and made getting around very easy
Staff
Cleanliness & Comfort
Activity Reviews
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
Aix-en-Provence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Morning in Antibes & Cap d’Antibes
Private Morning in Antibes & Cap d’Antibes
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Nice Old Town Food Walk
Nice Old Town Food Walk
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Cassis Village, Calanques Boat Ride & Provence Wines Day Trip
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Self Guided NIGHT Experience of  the Louvre Museum  (Entrance Tickets Included)
Self Guided NIGHT Experience of the Louvre Museum (Entrance Tickets Included)
Paris

Still very packed and hard to get into certain areas, even in the evening

Quality of Experience
Private Exterior Notre-Dame & Sainte-Chapelle Visit  with Priority Access
Private Exterior Notre-Dame & Sainte-Chapelle Visit with Priority Access
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
Châteauneuf-du-Pape Afternoon Wine Tour
Châteauneuf-du-Pape Afternoon Wine Tour
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
7th District Gourmet Food Walk
7th District Gourmet Food Walk
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Serling

She was very helpful in planning and executin...
Morocco | Oct 16 - Oct 22, 2026

Tiffany
Tiffany S.
Denver, CO | Reviewed on Oct 23, 2026
She was very helpful in planning and executing our budget and desires. Will definitely recommend! Read more

She was very helpful in planning and executing our budget and desires. Will definitely recommend!

Hotel Reviews
Riad La Croix Berbère
Marrakech

People were sooo friendly.

Authenticity & Character
Lovely charm. By no means a five star hotel by typical standards but lovely and authentic.
Location
Right in the center of the hustle and bustle.
Staff
Soooo friendly
Cleanliness & Comfort
Beds a bit hard
Riad Kafila
Essaouira
Authenticity & Character
Location
Right in the center of the hustle and bustle
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

Very informative! Our guide was personable, knowledgeable, and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Ourika Valley
Day Excursion to Ourika Valley
Morocco

Beautiful part of the country to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Judy and her team did an awesome job working ...
Japan | Oct 2 - Oct 8, 2026

J
Jonathan S.
Ashburn, VA | Reviewed on Oct 23, 2026
Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto. The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about... Read more

Judy and her team did an awesome job working with my sister and me. Kimkim took the budget and time schedule my sister and I had and was able to put together a memorable trip that took us from Tokyo to Hakone to Kyoto.

The tour guide who took us from Tokyo to Hakone was very knowledgeable in history and gave us a rundown of the history of Japan from the warring states period (and the moving of the capital from Kyoto to Tokyo) up to the end of the Meiji restoration. I enjoy learning about history; listening to his explanations was a fun way to fill the silence during our travel time between Tokyo and Hakone.

While our tour in Hakone was mainly riding vehicles (we took a car, a cable car, and later a boat), our trip in Kyoto was a lot more walking (especially uphill). Our tour guide in Kyoto I felt was very considerate on maintaining a pace that wasn't too strenuous with all the inclines. She would make sure to suggest a short break if anyone seemed winded, which I appreciated. The last place she took us to was the 1000 torii gate shrine, which we arrived around 4PM (I'll explain why I included this later). We all walked up probably about 20% up the mountain, past most of the notable gates and the shrine that sells charms/personal sized gates. By this point, the tour guide mentioned that the rest of the mountain is pretty much just more stairs and gates and not much more to see. She asked if we wanted to keep going or if we had seen enough and wanted to turn back around. My sister asked to go a little farther, and the tour guide took us another 5 minutes before my sister and I agreed that we were good with turning back and ending our tour. While we were walking back to the car, I asked our tour guide how long it takes to get to the top and if any groups ever ask her to go all the way to the top with them. She replied that it takes about 2 hours round trip and that earlier this year she had gone to the top with 2 separate groups. I honestly feel like if my sister and I wanted to climb all the way to the top, our guide would have accompanied us, which I appreciate because she never mentioned anything about the time and how it would be at least 6PM if we did the whole mountain. (Side note: the guide told us that the shrine doesn't have a closing time and my sister and I could come back later in the evening if we really wanted to get to the summit. We did.)

Overall, I really enjoyed our trip to Japan and would like to thank Judy and her team once again for the wonderful time they planned for me and my sister. Besides the wonderful guides I mentioned above, the logistics behind the trip were equally well thought out. The hotels they picked for us were fantastic and the transportation between each city were seamless.

Thank you again Kimkim for an awesome trip!

Hotel Reviews
Hotel Keihan Tsukiji Ginza Grande
Tokyo

The hotel is very clean and provide complimentary toiletries at the front desk. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tokinoyu Setsugetsuka
Hakone-machi

The hotel is very clean and provide complimentary pajamas you can wear during your stay. They also give you the option to borrow yukatas (free of charge) if you want instead of using their pajamas. The staff were very friendly (although our server during dinner did seem very stressed). The highlight of this hotel/inn is that you can try out their onsen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Royal Park Hotel Kyoto Sanjo
Kyoto

The hotel is very clean. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from. The location of the hotel is very good. Once you leave the main entrance, if you go one way, you're a minute walk from the main street with lots of different stores/restaurants to choose from. (There's also a great currency exchange place at the corner of the street for foreigners.) If you go the other way, you're 5 minutes walk away from the metro station. There's also a river you can walk alongside, giving you an alternate path if you don't want to have to walk next to noisy streets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

The monkeys were very cute. I can tell the staff there really care about the wellbeing of the monkeys because they make sure to sell only 1 bag of snacks to feed the monkeys per group (to ensure no overfeeding).

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji and Lake Ashi Tour
Full Day Mt. Fuji and Lake Ashi Tour
Hakone

My sister and I were very lucky to be able to see the top of Mt Fuji. Our tour guide said normally (unless you go during the winter) the mountain is often hidden behind clouds/fog. Going to the top of Mt. Hakone using the cable car and getting to see the Hakone shrine at the summit of the mountain was very cool. Although it wasn't as flashy as some other shrines we saw later in the trip, it was the most memorable shrine for me since it was the first one on our trip/my first Shinto shrine I've been to. The lake tour was nice, but without our tour guide pointing out the historical checkpoint between Kyoto/Tokyo and explaining the significance of it, I would have probably missed it. Did enjoy sailing past the floating torii gate and seeing the many couples trying to take a picture (apparently if you take a picture with your partner at that gate it will bring good luck to your relationship).

Quality of Experience
Guides, Drivers and Staff
Transport
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto

Kinkakuji Temple is very pretty. Sad to hear that the original burned down due to arson. Fushimi Inari Taisha was good cardio.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Judy Zhang
Judy
Judy Zhang
Local specialist in Seoul and Japan | Replied on Oct 23, 2026

Hi Jonathan,
Thank you so much for your thoughtful and detailed review! ❤️ It was truly a pleasure helping you and your sister plan your Japan adventure. I’m delighted to hear that you enjoyed the historical insights from your guide, the thoughtful care from your Kyoto guide, and the seamless arrangements throughout your journey. It means a lot to know that the hotels, transportation, and overall itinerary helped make your trip memorable. Thank you again for trusting me and my team with your travels. We hope to welcome you back to Japan someday for another wonderful adventure! 😊

Best,
Judy

14 days in Morocco
Morocco | Sep 24 - Oct 8, 2026

Judy
Judy G.
Seattle, WA | Reviewed on Oct 22, 2026
I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight...
Read more

I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight was the desert camp and riding the camels to see the sunset.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca

We only stayed for two nights. The hotel was clean and comfortable. The only strange thing was that the bathroom sink was in the bedroom. So if you needed to use it in the middle of the night, there was no way not to disturb your partner.

Staff
Cleanliness & Comfort
Palais Amani
Fès

This was a beautiful true Riad. All the rooms opened to a beautiful garden area.

Authenticity & Character
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

The highlight of my Moroccan trip was the desert camp. The tent was comfortable with air conditioning. The surroundings were incredibly beautiful with the endless sand dunes. The food was good. The people were friendly and welcoming. The evening music under the stars was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Even though the room was very small, it was cozy. The shower had hot water. The bed was comfortable. The breakfast was delicious. We also ate dinner there. The food was good. The people were very friendly and attentive.

Authenticity & Character
Staff
Cleanliness & Comfort
La Maison Arabe
Marrakech

This hotel was the perfect place to end our trip. It was beautiful. The breakfast was served in a beautiful garden area. There were people preparing fresh bread, and eggs. The room was very comfortable.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Our guide Hasim was the nicest and very knowledgeable. He knew everyone and showed us all the authentic places. He was very knowledgeable about the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

We liked walking around the city. Tasting the food. It's so colorful. Everyone was very friendly. We ate a delicious meal at a family's home. They were so kind and hospitable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

This was definitely the highlight of the trip. We stayed at a luxury desert tent. Gorgeous views. We experienced a nomad village. Rode camels to watch the sunset. Lifetime memories!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Beautiful architecture.

Quality of Experience
Guides, Drivers and Staff
Explore the Blue City
Explore the Blue City
Chefchaouen
 Dinner with a Local Family and Henna Party
Dinner with a Local Family and Henna Party
Fes

We had a delicious meal with a wonderful family. I had fun getting the henna.

Quality of Experience
Food
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 23, 2026
Hello Judy,
Thank you for sharing your experience and for highlighting so many memorable moments from your journey through Morocco. We are delighted to hear that your 14-day trip was filled with wonderful experiences and that the desert camp and camel ride at sunset were among the highlights. A special thank you for your kind words about Youssef. We are fortunate to have him on our team, and it is wonderful to know that his knowledge, attentiveness, and warm hospitality made such a positive...
Read more

Hello Judy,
Thank you for sharing your experience and for highlighting so many memorable moments from your journey through Morocco. We are delighted to hear that your 14-day trip was filled with wonderful experiences and that the desert camp and camel ride at sunset were among the highlights. A special thank you for your kind words about Youssef. We are fortunate to have him on our team, and it is wonderful to know that his knowledge, attentiveness, and warm hospitality made such a positive impact on your trip. Ensuring our guests are comfortable, well cared for, and able to experience Morocco authentically is exactly what we strive for. We also appreciate your honest feedback regarding the aspects of the trip that did not fully meet your expectations. While we are pleased that you had an overall positive experience, we are always looking for ways to improve and would welcome any additional feedback you would be willing to share. 
Thank you again for traveling with us. We hope to have the pleasure of welcoming you back to Morocco in the future.Warm regards,
Majid

What a great adventure!
Germany | Oct 14 - Oct 22, 2026

Greg
Greg A.
Miami, FL | Reviewed on Oct 22, 2026
What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.
Read more

What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.

Hotel Review
Hotel Ruchti - Zeit für mich
Füssen

Really cute hotel! The owner (4th generation) was very accommodating. Easy walk to town for shops and great restaurants.

Authenticity & Character
The hotel is four generations operated by the same family.
Location
Easy walk to town.
Staff
Very accommodating.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 23, 2026

Dear Greg,

Thank you so much for your review and nice words ! This helps us a lot to know how you already felt during your trip and all the organisation process and what do you think about each services offered!

I wish you all the best!

Lucie

Two weeks touring Provence and Burgundy
France | Sep 14 - Sep 30, 2026

Peggy
Peggy C.
Orange, CA | Reviewed on Oct 22, 2026
Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made... Read more

Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made our hotel reservations in each destination. During the planning stage, we looked at the hotels suggested and they took our feedback and made modifications based on location and price. With only couple of exceptions, the hotels were unique, in a great location, and very comfortable. The tours were outstanding. We loved visiting and swimming in the Calanques National Park. We had a beautiful day with a gregarious and knowledgeable guide in the wine region of Bandol and Cassis. Our tour guide in Aix-en-Provence was lovely and smart. We spent a day visiting the extraordinary Roman ruins of Nimes, Orange, and Pont du Gard with a terrific guide. Kimkim arranged several tasty culinary and wine tasting experiences in Avignon, Lyon, and Dijon. In sum, we were very satisfied with our experience with kimkim's planning advisor, Liz, and those who make all of their arrangements, particularly Kate. We have to add one extra thank you. We were originally scheduled to travel in June, but my husband's brother died. Kimkim kindly and quickly took all of their arrangements and rescheduled our trip for September.

Hotel Reviews
Hôtel Maison Montgrand Marseille Vieux Port
Marseille

This was the perfect hotel to start the trip. It is located in the pleasant hustle and bustle of Marseilles within easy walking distance to the port area for restaurants and people watching. The room was pretty, comfortable, and decent sized, and the breakfast was a delicious start to each day. The staff was very friendly and kindly let me try out my rusty french. The other guests appeared to be young professionals and happy explorers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Boquier
Avignon

The hotel is located on a quiet street not far from the Palais des Papes within the walls of Avignon. You can happily explore many untouristy areas of Avignon from here, but it is close to the highlights as well. The host is a very hospitable man who took time to explain how to get places, where to park, what to visit, etc. The room kimkim had arranged was not a good one for us since the raked ceiling beams made it impossible for my husband to stand upright, but the manager recognized this this next morning and moved us to a very comfortable room while we were out for the day. There are lots of stairs with no elevator to get to the rooms in which we stayed if that is an issue. The breakfast was quite good and there were not many other options for breakfast in the area. The Tourist Bureau is nearby which was convenient since our group and private tours started there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mozart
Aix-en-Provence

We were in a very small, poorly lit room on the first floor. Some rooms opened onto a little balcony, but we had only a door and poor ventilation. The desk manager didn't even look up when we came in at night. The breakfast was good. It is about a 20 minute walk to the main area of Aix - not convenient except by car which is about 10 minutes to the underground parking next to the pedestrian area. There is a garage onsite. I believe if you call ahead, some of the parking is free. We didn't know to reserve ahead and so paid for parking. There are other hotels more conveniently located for exploring Aix, but fine if you are just traveling through.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mas de la Chapelle
Arles

Fascinating and tranquil historic hotel outside of Arles. You can only get there by car - it is about 15 minutes from the periphery of the main tourist areas. The large, comfortable rooms are colorfully decorated and painted, and the decor around the hotel is kind of exotic drawing from its 500 year history. There is a swimming pool and nooks for reading or relaxing. Delicious breakfast. I wish we had stayed an extra night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Simplon
Lyon

A very comfortable and welcoming hotel. The room was clean, fresh and good sized, and the staff was very helpful. There is an elevator! The neighborhood is walkable and pretty, not far from the Rhone and a few blocks from the Saone. Lots of young people in the cafes at night and good restaurants nearby. We liked the hotel a lot, but the location requires either Uber or lots of walking along the beautiful Saone river to get to the old area of Lyon or other typical tourist sites. I am glad we stayed there or else we would have missed this more authentic part of Lyon. One great thing is that the hotel is minutes away from the transit system hub which will also get you all around the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Ducs
Dijon

We had a large, light filled room with a pretty view over the street toward the Palais. The hotel is minutes away from the Palais des Ducs which is the focal area of old Dijon. The friendly staff was helpful with stashing luggage and giving directions. There is an elevator. Dijon is very walkable. We had to park overnight a ways away in public parking, but the walk back was through interesting streets, past the big food market, and lovely parts of Dijon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bandol & Cassis : A Private Wine Lover's Journey
Bandol & Cassis : A Private Wine Lover's Journey
France
Quality of Experience
Guides, Drivers and Staff
Transport
Calanques National Park – Boat Morning Escape
Calanques National Park – Boat Morning Escape
Marseille
Quality of Experience
Guides, Drivers and Staff
Transport
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Private Roman Highlights: Nîmes, Orange & Pont du Gard
Avignon
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Luberon Villages Tour: Roussillon, Gordes & Sorgues River
Morning Luberon Villages Tour: Roussillon, Gordes & Sorgues River
Avignon

Needed more time. I would have liked to go into Gordes. Maybe see another town. I feel like we drove far enough from town that it would have been worth seeing other towns if they, too, are charming. I know we weren't there during lavender season, but I have read of other towns that also seemed worth a visit. This was a half- day from 9 to 2, so I understand the limits.

Quality of Experience
The area is beautiful. I would have liked to see more.
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

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