Kimkim Trip Reviews

From start to finish our Morocco experience was one to remember. Nihad was professional and prompt with any questions or actions required. The hotels and riads we stayed in were fascinating and well chosen, particularly for location. Our city guides were informative and knowledgeable and helped us understand the cities and sites we visited. We had two drivers, and the second one in particular, Abelhadi, made us feel welcome and our long journeys safe and enjoyable. Moroccan hospitality is warm and we would love to explore it more.

Monika and KIMKIM:
Thank you for helping to make our trip to Aotearoa an amazing experience. Your arrangements were flawless and made our busy schedule flow easily. I enjoyed the Great Barrier Island backpack trip, the Aotea Trek, arranged by Mike. The scenic drives around the country were a pleasure, especially Rotorua to New Plymouth and Oamaru to Queenstown. The Transalpine Rail trip and hike were a highlight. The backpack trip up the Caples and Greenstone Rivers was fantastic. And I really enjoyed the Doubtful Sound Cruise, kayaking and diving into the Doubtful Sound from our ship, the Navigator. I also enjoyed the time we spent on Kapiti Island, birdwatching, hiking and learning more about the Maori culture and New Zealand's conservation efforts. I would love to come back and slow the pace a bit.

Original Travels (Hamza and Said) made the booking of and in-country experience incredibly easy and enjoyable for our trip to Morocco. Everyone was so polite and cared for our comfort every step of the way. We had a few local guides throughout our 9 day trip that were very knowledgeable, polite, and showed us places we would not have found on our own. Our accomodations were excellent everywhere we went. But best of all was our driver Tayeb who immediately became part of our journey. He was certainly professional and made sure our transfers were comfortable and the experience we wanted, but he enriched the adventure with great conversations, sharing so much knowledge about Morocco both historical and present, and we left feeling like he was a close friend.we highly recommend asking for Tayeb if you travel to Morocco!!

From day one, Noga planned an incredible trip with all the sights and attractions we wanted for our first Iceland adventure. From how easy it was to get around Reykjavik to our Blue car rental for the driving part of the trip, everything went smoothly. You can't predict Iceland's unpredictable weather, and some outdoor activities were canceled due to a blizzard. Nick and Maria were quick to adjust our itinerary. Our car rental's AI system still had glitches even after being turned off. I contacted Nick, who immediately reached out to the car rental company, and within minutes, we knew it was safe to drive. Our safety was the top priority, and with our expert team of Noga, Maria, and Nick, every question and concern was answered instantly. We can't praise our dedicated team of Noga, Maria, and Nick enough! 🥰

Pom was our first guide in Bangkok. He was very knowledgeable and full of positive energy!

Thanks to Moonika, we only had to decide which to places we wanted to see and what we wanted to experience. She arranged authentic, small group experiences with guides and drivers that were genuinely helpful, knowledgeable and happy to be taking care of us. Thanks for arranging everything, we had a great vacation.

Activity Reviews

Korouoma Canyon & Frozen Waterfalls Adventure

Finland

This hike was a bit strenuous but I made it. The trail is well maintained and popular with locals and other tourist groups. Even though the parking lot was full, we didn’t see too many other people and most of the time we had the trail to ourselves as long as we kept moving. The scenery was amazing.

Quality of Experience

Our guide cooked us lunch. He had amazing outdoor skills.

Food

Our guide is a great cook and prepared a picnic lunch for us that involved roasting over an open flame. A great experience.

Guides, Drivers and Staff

Transport

Small group and a SUV for transport instead of a van.

Snowshoeing in Pyhä-Luosto National Park

Finland

Our guide is very in tune with the first surroundings and shared his knowledge with us along the way. The trails through the forest are well marked, and the experience was very relaxing and mildly challenging, which was what we were looking for. The area was adjacent to our hotel and our guide met us there. The equipment was in good condition and easy to use.

Quality of Experience

Our guide explained the features of the landscape, which I found interesting

Guides, Drivers and Staff

Our guide is a local and had lots of knowledge and experience in the area. He was very personable and was someone who enjoyed sharing the forest with us.

Transport

This activity did not require transportation

Chasing the Northern Lights by Snowmobile

Pyhä

We had a great night under the stars and auroras. The warm clothes and boots they provided was everything we needed to be comfortable. Our guide instructed us on how to operate the snowmobile and then we rode under the stars to a place where we could see the auroras.

Quality of Experience

We had a small group and a guide who knew where to take us

Guides, Drivers and Staff

It was obvious to me that our guide enjoyed taking people on adventures.

Transport

The snowmobile was easy to drive and the trails were well maintained. Our guide picked us up and dropped us off. Very convenient

Hoa was an amazing trip coordinator and specialist. Her attention to detail was superb and we appreciated her handling all the details quickly and efficiently. She checked with us each step of the way while on our trip to ensure all was well and when we had an issue in Borneo she managed it efficiently as well! We spent a month touring SE Asia and during that time, we were very satisfied with the itinerary, the activities and the included meals. Thank you, Hoa for a job well done !

Hotel Review

Perkasa Hotel Mt. Kinabalu

Kundasang

We loved this hotel and were shocked that it was only rated as a 3 star. The setting was amazing - we felt like we were in the Alps! The room was well appointed and appeared to have been recently renovated- food was good as well!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Authentic Mekong Delta by Joining Speedboat

Ho Chi Minh City

Seeing how people live along the River was wonderful. But the condition of the river was very sad. Water hyacinths clog the entire river suffocating fish life and making it nearly impossible for boat engines to, get through. Ho Chi Minh City is a beautiful city with nice restaurants and we enjoyed the hotel we stayed at. The value was good, but it was sad to see how people are forced to live along the River.

Quality of Experience

Get the Govt to clean up the River - it is an amazing resource !

Food

Guides, Drivers and Staff

Transport

Our driver was great and the boat captain got through the delta…the long boat captains were also good. The river was so dilthy the further you went up river. Human waste, garbage, smells (ugh).

Fishermen Lifestyle at Cam Thanh Coconut Village by Basket Boat & Bicycle

Hoi An

This day was great fun! Seeing how the locals fish, experiencing the basket boats through the water coconuts, lunch at a local home and finishing the evening in old time with the lantern lighting!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Onboarding - Ha Long Bay - Lan Ha Bay (Orchid Cruise)

Ha Long Bay

One of our absolute favorites! The setting was welcoming and delightful to wake up to each day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful trip exploring southern Spain. Starting in Malaga, we had a delicious tapas tour with our guide Emilio. We had plenty of time to also tour on our own checking out multiple attractions including Castillo Gibralfaro and the Picassos birthright museum. The kayak tour in La Heradurra showcase the beautiful coastline of the area. Two of our favorite outings were the hikes to El Saltillo mountain village and to the amazing canyons of Caminino del Rey. Ronde was our favorite city to visit with it being perched on its elevated picturesque mesa. The trip offered a unique variety of activities and settings to explore. We loved it all.

Cami did a very good job planning my trip! My flight arrived in Puerto Princesa 15 minutes earlier than scheduled, so I arrived before my guide, Rick, who did arrive at the scheduled time :-). Rick gave me a nice city tour as planned, skipping a temple, at my request — I had seen more than enough temples! My day tour of the Subterranean River NP (mangrove and cave tours) was very nice — the highlight of my visit to Puerto Princesa!

My trip in a “public van” was a nightmare — one of the worse travel experiences of my life! I was the 10th of 10 oassengers, squeezed into a temporary seat with no seat belt or headrest squeezed between two oversized men pressing hard against me on my sides! This was a 6 hour ride — I feel lucky to have lived through it !

My 2 days in El Nido went as planned — 2 days island hopping with snorkeling at each island including lunch and some caving. I was not picked up by a tricycle as expected, but by a tour agent on foot, as I was in easy walking distance of the gathering spot.

I was picked up on time for my ride to the El Nido airpprt and again at the Manila airport for my ride to the hotel. I used the Grab app to visit downtown Nanila before deoarting for Guam :-)

I had goid weather throughout ;-)

Our trip through Morocco with Mouad was truly unforgettable. From the moment he picked us up in Marrakech, we felt completely taken care of—safe, relaxed, and free to enjoy every moment of the journey. Mouad is not just a driver; he’s a guide, a storyteller, a problem‑solver, and someone who genuinely cares about creating an exceptional experience.

He planned our route with so much thought, balancing adventure with comfort. We explored the Atlas Mountains, wandered through ancient kasbahs, watched the landscape shift into the vast Sahara, and woke up to sunrise over the dunes—each moment more magical than the last. Mouad always knew the best viewpoints, the most authentic food stops, and the perfect timing to avoid crowds.

What stood out most was his kindness and professionalism. He was patient, flexible, and always one step ahead—making sure we had water, adjusting plans when needed, and sharing insights about Moroccan culture, history, and daily life that made the trip feel deeply personal. We never felt rushed; instead, we felt like we were traveling with a friend who wanted us to love his country as much as he does.

Thanks to Mouad, our Morocco adventure was seamless, romantic, and full of memories we’ll carry forever. We couldn’t recommend him more highly.

The trip was everything we expected. The smaller hotels were so much nicer than the larger ones, and the personal service was very much appreciated. The guides were extremely informative, and we'll be fortunate to remember even a portion of everything we were shown and told.
When my suitcase was taken, you were extremely helpful in recovering it.
My only complaint was the last day, when no transportation was provided for the cooking class. When we finally got there and found the area, it was late and we were unable to participate. Stacked against all of the positive, that was just a small glitch.
I still don't know why we had a charge of 500 dollars at Las Qolqas. I would like to know what it was for if possible. Could you do some research for me?
My daughter knows a couple of travel agents here in Billings, and she has shared with them several times who you are and how helpful you have been. We will definitely continue to spread the word and will again choose you when we travel again.
Thank you, thank you, thank you for a wonderful trip.

Hotel Reviews

Las Qolqas EcoResort Ollantaytambo

Ollantaytambo

What a beautiful setting!!! We felt pampered and blessed by the straight-up mountains that surrounded us. The staff were always helpful and polite, and the massage therapists did a great job. The drivers that took us to town and back were very polite and helpful with directions for getting around town. I'm not sure why we have an extra charge, but that is the only negative. Great choice!

Location

Staff

Cleanliness & Comfort

Quinta San Blas by Ananay Hotels

Cusco

Again, the staff were extremely helpful and friendly and went out of their way to help us in any way. The courtyard was a pleasant place to relax, and sitting under the umbrellas during the showers with a glass of wine was very easy to do. The steep grade was hard at first, but we quickly adjusted to the climb, and soon it seemed quite natural.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Antigua Miraflores

Lima

Very helpful staff, wonderful area to sit and relax, good location for exploring.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Arrival to Lima: Free Day to Explore

Lima

We appreciated the ideas you presented for our free time. The hotel was so close to the ocean, and the pyramid and other historic sites were fun to visit. We had no trouble filling the time for our first free day, and the courtyard of the hotel was amazing! What a wonderful place to sit and relax.

Quality of Experience

Guides, Drivers and Staff

City maps and street names were often confusing...

Our trip to Japan was truly a 5-star experience from beginning to end. We traveled as three generations — my mother (70), my daughter (13), and me (43) — and the pace of the itinerary was absolutely perfect for all of us. Every accommodation reflected what we had shared as priorities, including thoughtful locations, wonderful amenities, and memorable meals. We especially appreciated the ryokans and the opportunity to experience onsen culture in such an authentic and comfortable way.

One of the most meaningful highlights of our trip was the private cooking experience in Takayama with Toma, Hisa, and Bob. Being welcomed into their home was incredibly special. They created such a warm and comfortable environment and even invited us to dine in their formal dining room. Their home is a cultural treasure, having been the birthplace of more than 6,000 babies over generations, as their family served as obstetricians for the community for decades. Sharing food, stories, and history in such a personal setting created memories we will cherish forever.

Our journey from Takayama to Kanazawa with Ku included a stop in Shirakawa-go to see the UNESCO village. Ku was an excellent driver and guide, sharing insider knowledge about the best times to visit each house and helping us avoid crowds. Her kindness and professionalism made the day feel relaxed and seamless. In Kanazawa, Megu introduced us to the local food scene, taking us to places we never would have discovered on our own and helping us navigate ordering and regional specialties. It was an incredible culinary experience and truly one of the highlights of our trip. The following morning, Megu guided us through the samurai district, beautiful gardens, and geisha district, sharing thoughtful context that made each stop feel meaningful and engaging.

Throughout the entire experience, Leny and her team were incredibly attentive and supportive. They kept us informed about where we needed to be, were always available to answer questions, and even helped recover my daughter’s retainer after it was accidentally left behind at a hotel. Their attention to detail and genuine care allowed us to fully relax and enjoy every moment.

Overall, this was an exceptional trip filled with unforgettable experiences, cultural connection, and thoughtful planning. We are deeply grateful for the care and expertise that went into creating such a special journey for our family. Highly recommend.

Hotel Reviews

HOTEL AO KANAZAWA

Kanazawa

Very friendly staff, clean rooms, lovely bathrooms, comfy beds. Great food, loved the breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ryokan Hidatei Hanaougi

Takayama

Amazing experience, wonderful service, beautiful rooms and truly immersive experience. Private onsen was beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kanazawa Half Day Tour with an English-Speaking Guide by Public Transportation (Private)

Kanazawa

Our time with Megu in Kanazawa was truly exceptional and a highlight of our trip. We had the pleasure of experiencing both a food tour and a half-day cultural tour with her, and both were outstanding. Megu has an incredible depth of knowledge and a warm, engaging way of sharing it that made each experience feel personal and memorable. During the food tour, Megu introduced us to local spots we never would have discovered on our own. She helped us understand regional specialties and guided us through how to order, making the experience approachable and enjoyable for our three-generation group. It was such a fun and delicious way to connect with the culture through food. The following day, Megu guided us through Kanazawa’s samurai district, beautiful gardens, and geisha district. Her storytelling brought each location to life, providing context that deepened our appreciation for the history and traditions of the area. The pacing was perfect, allowing time to explore, ask questions, and truly take in each setting. Megu is thoughtful, knowledgeable, and passionate about sharing her culture. We left with a much richer understanding of Kanazawa and memories our family will cherish. We highly recommend touring with Megu — it was truly a 5-star experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Kanazawa Food Tour: Private & Personalized with a Local Guide

Kanazawa

Our time with Megu in Kanazawa was truly exceptional and a highlight of our trip. We had the pleasure of experiencing both a food tour and a half-day cultural tour with her, and both were outstanding. Megu has an incredible depth of knowledge and a warm, engaging way of sharing it that made each experience feel personal and memorable. During the food tour, Megu introduced us to local spots we never would have discovered on our own. She helped us understand regional specialties and guided us through how to order, making the experience approachable and enjoyable for our three-generation group. It was such a fun and delicious way to connect with the culture through food. The following day, Megu guided us through Kanazawa’s samurai district, beautiful gardens, and geisha district. Her storytelling brought each location to life, providing context that deepened our appreciation for the history and traditions of the area. The pacing was perfect, allowing time to explore, ask questions, and truly take in each setting. Megu is thoughtful, knowledgeable, and passionate about sharing her culture. We left with a much richer understanding of Kanazawa and memories our family will cherish. We highly recommend touring with Megu — it was truly a 5-star experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from Takayama to Kanazawa, including a visit to Shirakawa-go

Japan

Our private transfer from Takayama to Kanazawa with Ku, including a stop in Shirakawa-go, was outstanding and far exceeded our expectations. Ku was an excellent driver — professional, safe, and incredibly kind — making the journey feel comfortable and relaxed for our three-generation group. The visit to Shirakawa-go, the UNESCO-listed historic village, was a highlight of the day. Ku shared thoughtful insights and insider knowledge, guiding us on the best timing to visit each house and helping us avoid the busiest crowds so we could fully enjoy the beauty and history of the village. Her familiarity with the area allowed us to experience the destination in a much more meaningful way than we could have on our own. Throughout the day, Ku was attentive, flexible, and genuinely invested in making sure we had a wonderful experience. The transfer was seamless, enjoyable, and stress-free, allowing us to focus on taking in the scenery and making special memories together. We highly recommend Ku for anyone traveling between Takayama and Kanazawa, especially if visiting Shirakawa-go along the way. Truly a 5-star experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Great driving! Very safe.

Japanese Cooking Class with Local Family in Takayama Old Town

Takayama

Our private cooking class in Takayama with Toma, Hisa, and Bob was one of the most memorable experiences of our entire trip to Japan. From the moment we arrived, they welcomed us into their home with incredible warmth and hospitality, immediately making our multi-generational family feel comfortable and at ease. The experience went far beyond a typical cooking class — it was a meaningful cultural exchange. We prepared traditional dishes together while learning about local ingredients, customs, and daily life in Takayama. Toma, Hisa, and Bob were patient, engaging, and generous in sharing their knowledge, making the experience enjoyable for all three generations traveling with us. What made the experience especially unique was the setting itself. Their home is a cultural landmark, having been the birthplace of more than 6,000 babies over many generations, as their family served as obstetricians for the community for decades. Sitting together in their beautiful formal dining room to enjoy the meal we prepared felt incredibly special and personal. This experience created memories our family will treasure forever. If you are looking for an authentic, welcoming, and truly meaningful cultural experience in Japan, we highly recommend this cooking class. It was truly 5 stars.

Quality of Experience

Guides, Drivers and Staff

Transport

Easy to walk there!

Our guides, most of them, were outstanding, knowledgeable, and helpful on educating us. One guide in Manuel Antonio Park was fairly new and he was basically following the other guides and setting up his scope near them, relying on their information. He was very energetic, though and we could tell he loved his job.

Our hotel in Quepos, Tabacon -- was simply outstanding and our room was THE NICEST SUITE we have ever had. The view of the volcano from our balcony was beautiful.
We realize now that we should have stayed longer in some areas, and less in others.

I so appreciate your on the spot messaging... it was nice to receive your emails quickly and you were so on top of everything. Great trip. We want to do more trips with KimKim!!

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

Once again, the view from our room and balcony was awesome. Quite beautiful and luxurious.

Authenticity & Character

Really a great place, but probably more so for younger people... we are retired and go to bed early, but the bar noise was a bit much. If we had been situated further away, it would have been better, I think.

Location

Staff

Very accommodating to us. However, some seemed a bit burned out to deal with tourists. Just a hunch.

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

This hotel was very nice. However, in comparison to Tabacon, the staff here really avoided us and were not that helpful nor kind. Often in entering the lobby, I felt like I was interrupting their day, and that they did not really want to assist us or offer any touristy information. I did leave a review of this and gave it to the front desk.

Authenticity & Character

Noise from the personnel working there.

Location

Staff

They need attitude adjustments.

Cleanliness & Comfort

The room was clean and comfortable.

Tabacón Thermal Resort & Spa

Fortuna

We had the honeymoon suite (been married 31 years!) but what an experience this room was. The balcony view of the volcano was simply amazing. The hotel offered everything we needed and more. Everyone was so knowledgeable and kind to us.

Authenticity & Character

Location

Hiking is nearby.

Staff

The cleaning staff were so accommodating and loved us being there.

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Nature Hike

Manuel Antonio

This tour was crowded with so many people. So many people on tours with guides, and our guide, unfortunately, did not really seem expert. He followed the other guides and seemed to just view from their perspective. He was very nice and energetic.

Quality of Experience

Guides, Drivers and Staff

Transport

Santa Elena Cloud Forest Reserve Guided Hike

Monteverde

Very good experience and saw some monkeys and birds. I enjoyed going over the 5 bridges in the clouds. Unique experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Eternal Rainforest Night Walk

Monteverde

Unfortunately, this guide did not speak English well and had a tendency to speak to just the one in front of the group. So we often had to ask him to repeat and say again...

Quality of Experience

Guides, Drivers and Staff

Transport

TreeTram, Hanging Bridges & Zipline Adventure

Monteverde

Ziplining was FANTASTIC. THOSE GUYS REALLY EARN THEIR PAY. I simply loved this activity and so glad that I did the "freefall," too. Very knowledgeable and happy personnel.

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano & La Fortuna Waterfall Hike with Lunch

Arenal/La Fortuna

Great hike. Our guide did not ensure that we all had water before we left for the hike, though. Thankfully, one of the hikers gave me a bottle of water.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sloth & Bird Hike

Arenal/La Fortuna

Our guide, Diego was just outstanding. He knew so much and showed us everything important.

Quality of Experience

Guides, Drivers and Staff

Transport

The whole Nepalese experience was professional and seamless!! It started with the planning by Amanda and being met on the ground in Kathmandu by Rozy. Nepali Ghar hotel very accomodating with requests. The Sanctuary resort in Chitwan excellent in every respect, especially location wise. To Amanda and the Team, a heart felt thank you ever so much. Bob Ferguson. Australia. March 31.

We recently booked a 10 day trip to Patagonia through kimkim and had a great experience. This was our first time ever utilizing this type of service and I can not recommend it enough.

Jimena was knowledgeable and helped us create the perfect itinerary based on our interests. She provided suggestions and recommendations and made necessary tweaks to fit our needs.
Jessica was extremely helpful and thorough walking us through everything prior to our trip to ensure we felt comfortable with the plan and had all last minute questions answered.

We had private drivers on two separate occasions who were both excellent. They were timely and had clean vehicles. They were also sure to point out local highlights on the drive and restaurant recommendations.

Both of our guides were fantastic as well. They were helpful in sharing tips on the trail including challenging spots coming up and good places to break during our hike.

Overall I highly recommend booking with kimkim!

Hotel Reviews

Hotel Lunajuim

El Chalten

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Sierra Nevada

El Calafate

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lago Grey

Torres del Paine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pristine Patagonia Hotel

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Hike to Laguna de los Tres

El Chaltén

It’s a long day to spend with a group and guide and ours was fantastic!

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Boat & Walking Tour

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour (round-trip)

Patagonia

Quality of Experience

Guides, Drivers and Staff

The boat guide talked a bit longer than expected and others were getting antsy to get out and enjoy the view.

Transport

Torres del Paine Full Day Private Tour

Patagonia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We have just returned from an extended tour of New Zealand, which we planned with the help of KimKim's New Zealand specialists, Monika and Michelle. Our trip involved two couples traveling together over thirty days, and travel to Great Barrier Island, North and South Islands, Kapiti Island and Doubtful Sound via internal airline flights, ferry, train, bus, shuttles and rental cars. Along the way we stayed in thirteen different cities and towns. Our vacation also included two multi-day backpacking (tramping) trips that we arranged ourselves and incorporated into the KimKim itinerary. In short, our vacation had many moving parts.

Happily, there was not a single hitch/glitch at any point. Every hotel was expecting us, every shuttle driver was on time. Our accommodations were clean and comfortable and located conveniently to venues, restaurants, etc. Monika's and Michelle's recommendations were all very helpful and tracked with the kind of experiences were all were looking for.

We have used KimKim services before, have recommended KimKim to our friends, and will certainly use KimKim again where we choose to do our own planning (as opposed to tour groups).

We had an incredible experience working with Camille to plan our trip to Brazil. From start to finish, everything was seamless and stress-free. She was amazing to work with; responsive, thoughtful, and truly dedicated to making our trip unforgettable. Camille helped us craft an itinerary that perfectly matched what we were looking for during our first trip to Brazil. Thanks to her expertise, we were able to explore so many unique regions, including Rio, Paraty, and the Pantanal.

The Pantanal, in particular, was a once-in-a-lifetime experience. Seeing such an incredible variety of wildlife in their natural habitat, including jaguars in the wild, was something our family will never forget.

We would highly recommend Camille to anyone looking to plan a trip. We loved our experience so much that we’re already planning to return to Brazil again in the future!

Hotel Reviews

Pousada do Ouro

Paraty

Gorgeous boutique inn in beautiful Paraty. The hotel was quaint and beautifully kept. The location was perfect to enjoy either the beach or the stunning town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Caiman

Miranda

I don't have many words to describe this hotel other than exceptional! Every part of this hotel, the staff, the rooms, the food (the FOOD!), and the experiences were exquisite. It was our favourite part of the holiday, bar none.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Miramar Hotel by Windsor

Rio de Janeiro

Perfect location if you want to be in the heart of Rio's beach scene, with easy access to both Copacabana and Ipanema! Our family of 7 thoroughly enjoyed our stay here. The rooftop pool area was incredible, the included breakfast was excellent, especially for kids, and the staff were all very friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Favela República Experience

Rio de Janeiro

Our family had an incredible experience visiting Favela República in Tavares Bastos. The walking tour was not only informative but genuinely inspiring. It gave us a deeper understanding of the community, its history, and the vibrant culture that exists beyond the stereotypes. Seeing the iconic FIFA Street court in person was amazing for our kids, but what stood out most was the authenticity of the experience and the warmth of the locals who shared their stories with us. It was beautiful to see how the community is using tourism in a positive and meaningful way. The funds generated from these tours are helping create purposeful and impactful educational opportunities and support for local youth. We didn't even feel that is was so much a tour as it was a chance to connect, learn, and contribute to something bigger. We’re incredibly grateful for the experience and would highly recommend it to anyone visiting Rio.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time. The trip gave us a true flavor of the city, the neighborhoods, history and the food. Oh the food! Hugo put together a great itinerary including some things we would definitely not have considered if we had just planned it ourselves, like the Lucha Libre experience and the "tortilla crawl."

Hotel Review

Andaz Mexico City Condesa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Discovering Teotihuacán by bike, a unique archaeological experience

Mexico City

Quality of Experience

Food

Guides, Drivers and Staff

Transport

La Lucha Libre! An authentic México City Experience.

Mexico City

Quality of Experience

Guides, Drivers and Staff

We worked with Michelle to plan our trip to New Zealand; the trip was beyond our expectations --it was simply fabulous! We have planned most of trips in the past, but opted to use kimkim for this trip as we had no knowledge of what to visit in New Zealand. We are so happy we made this decision as we would have never been able to plan a trip with the kinds of experiences that Michelle booked for us. We thoroughly enjoyed the variety of experiences Michelle booked for us, from visiting Doubtful Sound, to the 4 x 4 trip on a Station, to the kayak trip at the blue penguin sanctuary, to the Geo-thermal park and the experience at the Dark Sky Reserve. As fabulous as those experiences were, our absolute favorite experience was our stay at the Te Karaka Lodge. Whoa! Whoa x 10. We received such lovely pampered attention while enjoying exquisite accommodations and personalized attention from the two incredible chefs. I'm glad that you suggested that we added one more day to our trip to accommodate that extra night. The tour of the farm the next day by James, the farming manager, was informative and allowed us to better understand the life of farming professionals. That stay was THE perfect way to end our trip in your warm and beautiful country. Also, you allowed us enough free time for us to make a couple of our own side trips on our travel days; we made note of the suggested towns along the way and stopped at several during our car rides; they were charming. T
Finally, we don't have enough words to express how much the NZ culture and way of living made an impression on us. We were fortunate to be in your harmonious country during the Middle East crisis; the cultures of our two nations are remarkably different and New Zealand was our tonic to sooth our weary brains and hearts.... Thanks again, Michelle, for helping have such a memorable experience.

We had a good trip, we enjoyed Morocco, and received excellent service from KimKim. Our local guides were all excellent. Sharif in Fez was highly knowledgeable and professional. The guide who took care of us on our camel trek was so friendly and helpful. We do not recall the name of the two guides who helped us on the ATV trek. They were fantastic. We were not accomplished at driving through sand and they helped us constantly and with good cheer. Sa'id led us on a hike through the 'monkey fingers' near Dades. He knew a lot about the area and was exuberant. That hike is listed in the itinerary as 'easy' and we were a bit concerned that it would not hold our attention as all 4 of us are accomplished hikers. The hike was NOT easy. We walked up-stream and over rocks and boulders. Perhaps Sa'id could see we were excited by a challenge and took us on that route. It was perfect! We needed a bit of help up some of the taller rocks, but all of us enjoyed our experience greatly. Our next local guide was Oosama in Marakesh. He was excellent, knew his history and territory, helpful, and showed us many things.

Our driver/guide was a very nice young man. Your itinerary suggested that our driver would be knowlegable but might have little English language skills. We found his English to be excellent. We landed during Eid and could not visit the great Mosque, so we had excellent alternatives. We visited the Chellah archaeological site. But Samah did not really know about either. He explained we should just enter and walk about. A local guide would have been far more helpful in framing and orienting things. The second stop, which included an excellent place to have lunch, was the Chellah site. Of course our driver could not come with us, but he was also unfamiliar with the site. We were told we would have to buy tickets, but we did not know why or for what. I'm not sure he knew. As it ended up, the Chellah site was absolutely perfect. The archaeological digs were explained in a guided recording and were very interesting. The gardens were nice, and lunch was excellent. But we had no way of knowing any of this before being asked to pay an entry fee. We understand that a driver is not a guide, but perhaps Kim Kim should sponsor the drivers to visit the sites so they know what to tell tourists. The same issue arose when we did visit the Mosque in Casablanca at the end of the trip. Samah had not been there, he took us inside but they would not allow him to buy our tickets (perhaps as he is not a registered guide) but after he handed us entry funds we were really confused about what to do. The ticket seller didn't help at all. We didn't know the museum was right there and free and we could see things while we waited for our formal tour. The formal tour was oddly organized (herding all different language speakers into the same group until we got inside the Mosque itself.) It would have been great to know that. My sense is that Samah will be an excellent driver/guide with a bit of help from Kim Kim in visiting the sites himself, and as he learns more about how tourists think.

The hotels were nice. The food was excellent. The Dades hotel was especially excellent. The staff did everything possible to make our stay wonderful. We did have real issues with the hotel in Marakesh, but a call to Sa'id, our local contact, and everything seemed to be taken care of. Sa'id was really helpful both before and during our trip. He helped make it a great experience.

Hotel Reviews

Palais Sebban

Marrakech

This is a larger Riad then others that we have stayed in. There were a lot of activities happening when we arrived. Upon checking in at all other riads we were warmly greeted and and had a nice welcome. No such warm welcome was made checking in to the Palais Sebban. It set the tone for our visit.

Authenticity & Character

The decorations were amazing the carved plaster, tile mosaics and painted wood gave you a good sense of how these homes were original appointed.

Location

Staff

The first two staff members that we interacted with were horrific. They were inpatient and took actions that we specifically did not want them to do on our behalf. The remainder of our stay the staff were helpful- but with the ability to provide and overall rating, the weak staff pull down the rating.

Cleanliness & Comfort

Our room was near a banquet room and the noise was quite a challenge. There was a wall of windows and doors that faced the inner courtyard with a set of stairs that were used to get to other rooms. The window coverings were inadequate to provide privacy. The room was equipped with a dehumidifier and three aroma diffusers. The scents were overwhelming. The sitting area had authentic furniture but was in need of repair.

Dar Rihana Dades

Douar Aït Ouffi

This place was absolutely amazing! It is very well appointed. The staff are incredible, a level of service that is way beyond expectations. The food is spectacular! From the welcome tea and cookies, through breakfast and dinner, the flavors and presentation were amazing. They were exceptionally accommodating for food preferences and made alternative dishes.

Authenticity & Character

Location

Optimal for seeing all of the interesting points in this area.

Cleanliness & Comfort

The staff work very hard on keeping all public and private areas clean. It was spotless.

Orient Desert Camp

Merzouga

The staff are incredibly kind and helpful. The tents are well designed and spacious.

Authenticity & Character

There were rugs covering the central court, that also had tables and ottomans in the central area. The staff provided evening entertainment around a camp fire.

Location

Our arrival was riding a camel through the dunes as the sun was setting. Quite the expirience.

Staff

Always ready to make the experience excellant.

Cleanliness & Comfort

Riad Braya

FesfE

The staff at this Riad go above and beyond to be helpful and provide a lot of information. The rooms are very unique and well appointed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Taste of History at Dar El Bacha

Marrakesh

Great guide, but very very crowded. Best to view if you have an interest in the architecture of the period.

Quality of Experience

Guides, Drivers and Staff

Half-Day Guided Tour of Marrakech

Marrakesh

Our guide was excellent and helped us to see and understand many things. A highlight was peeking inside a bakery where people bring their own mixed dough to be baked in a huge oven. Marrakech is a chaotic place. It is good to see it with someone who knows where they are going and why it is interesting to see certain things.

Quality of Experience

Guides, Drivers and Staff

Transport

Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou

Morocco

There was a lot to see on this very long ride. We stopped for lunch, which was ok. We skipped the movie studio. Our stops at the argan oil and rose oil places were more sales than informational. We did two very different kasbahs where we had excellent guides and learned about the history and architecture of the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Hike through Berber Villages

Morocco

The hike along a river bed (after a rain) was challenging. We loved it. The views were spectacular, the guide was helpful, and we exerted ourselves just right. We hiked on for lunch at a local home. It was a great experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Transfer from Merzouga to Boumalne Dades via Tinghir & Todra Gorge

Morocco

ATV Ride in the Dunes of Merzouga

Merzouga

An amazing experience not to be missed. The guides were great at assisting us if we got stuck. They provided a snowboard to try on the dunes. They took picture and videos. We enjoyed the adventure.

Quality of Experience

It was fun and excting.

Guides, Drivers and Staff

Two guides were knowledgeable, kind and helpful.

Live Like a Real Nomad: A Caravan Trek in the Sahara

Merzouga

Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud

Morocco

The camel ride and sunset were wonderful. The ride was long, with a couple of quick stops to see the monkeys and the fossil exhibit.

Guided Tour of Fez Medina

Fes

Sharif was quite knowledgeable and he paced the tour so we all could enjoy different aspects that interested us..

Quality of Experience

Guides, Drivers and Staff

Transport

Samed was able to meet us at each transfer point and made seeing all of the sites very easy.

Arrive in Casablanca, Visit Hassan II Mosque, Transfer to Fes via Rabat

Morocco

Underwhelming experience. Chaotic purchase of tickets and lack luster guided tour.

Quality of Experience

Guides, Drivers and Staff

Transport