Kimkim Trip Reviews

4.8
Based on 22,244 ratings
Read 22,244 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

There is so much history to learn in Italy. T...
Italy | Sep 27 - Oct 9, 2026

Susanne
Susanne T.
Lewes, DE, USA | Reviewed on Oct 11, 2026
There is so much history to learn in Italy. The arts, the beauty of the countryside, the food and the wine are all exceptional. Our tripped was well planned by KimKim! Every day I would receive a message on Whatsapp about the next day's activities. We were kept up to date and didn't have to panic. Each tour was very good. I particularly love the street food tours- they really had some good tasting bites of food. Coming from USA, I was shcoked at the amount of traffic in many places, but I... Read more

There is so much history to learn in Italy. The arts, the beauty of the countryside, the food and the wine are all exceptional. Our tripped was well planned by KimKim! Every day I would receive a message on Whatsapp about the next day's activities. We were kept up to date and didn't have to panic. Each tour was very good. I particularly love the street food tours- they really had some good tasting bites of food. Coming from USA, I was shcoked at the amount of traffic in many places, but I always felt safe with the guides and private transfers- and even on the fast speed train. We would not have been able to manuever the roads and destination without them. I wish I could remember all the names of the people involved

Local specialist: Leslie Tranchina

We had the best driver, Ilyace!
Morocco | Sep 27 - Oct 8, 2026

Jessica
Jessica L.
Portland, OR | Reviewed on Oct 11, 2026
Our driver Ilyace, made the whole trip such a dream! Everything went smoothly and he took the time to take us all kinds of amazing places that weren't on our itinerary, and that only a local would know! Also, KimKim was very easy to work with and everyone on the tram were really great communicators. Read more

Our driver Ilyace, made the whole trip such a dream! Everything went smoothly and he took the time to take us all kinds of amazing places that weren't on our itinerary, and that only a local would know! Also, KimKim was very easy to work with and everyone on the tram were really great communicators.

Hotel Reviews
Dar Yakout
Chefchauen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Great tents! The camel ride was a titch long for me but I enjoyed it .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

This hotel was a gem! The rooms were beautiful and so clean. Dinner was such a treat! Beautiful and delicious and unexpected. Also, the staff was very attentive.

Authenticity & Character
We arrived at night and woke up to a gorgeous view
Location
Cute rooms, great bathroom.
Staff
They were so attentive.
Cleanliness & Comfort
Palais Sebban
Marrakech

Great location, beautiful rooms and excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

It feels a little old and run-down but the service was great.

Staff
Local specialist: Imane Ouriche

I thought the man who gave us the tour of Acr...
Greece | Sep 29 - Oct 9, 2026

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Caroline F.
Newark, NJ | Reviewed on Oct 11, 2026
I thought the man who gave us the tour of Acropolis was really good. He was nice and fun and knowledgeable. With that being said all of our tour guides and drivers were really good. Read more

I thought the man who gave us the tour of Acropolis was really good. He was nice and fun and knowledgeable. With that being said all of our tour guides and drivers were really good.

Hotel Review
Ivis 4 Boutique Hotel
Athens

The room was a good size, it was clean and all the amenities you need. The staff at the hotel was friendly, helpful and fun. Breakfast had ample amount of choices and served with a smile and a conversation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sydney Hubbard

Amazing customer service!!
Poland | Oct 3 - Oct 10, 2026

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Libby H.
Newark, NJ | Reviewed on Oct 11, 2026
Clemens and his team went above and beyond. When weather destroyed any hope in traveling in May, they somehow rebooked and rescheduled everything! Absolutely incredible. Read more

Clemens and his team went above and beyond. When weather destroyed any hope in traveling in May, they somehow rebooked and rescheduled everything! Absolutely incredible.

Hotel Reviews
Moxy Warsaw Praga

I love a Moxy but def not in a part of town near the sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gołębia 8 Residence
Kraków

Beware - there is no elevator and if your tool is on the 3rd floor, good luck! Also breakfast doesn’t start until 8.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Metropol
Warsaw

Perfect location and great breakfast!

Authenticity & Character
Location
Near all the fun stuff to see and the train station
Staff
Cleanliness & Comfort
Activity Reviews
Salt Mine Wieliczka
Salt Mine Wieliczka
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
Krakow Old Town Town
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
TRADITIONAL POLISH FOOD TOUR
TRADITIONAL POLISH FOOD TOUR
Warsaw
Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Schindler's Factory Museum
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
A trip to the painted village of Zalipie
A trip to the painted village of Zalipie
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
Tatra Mountains and Zakopane Full-Day Trip from Krakow
Tatra Mountains and Zakopane Full-Day Trip from Krakow
Poland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Never Forget: A Day trip to the Concentration Camp Auschwitz & Birkenau
Never Forget: A Day trip to the Concentration Camp Auschwitz & Birkenau
Krakow

We were rushed by our driver unfortunately. He also directed us to eat at the museum restaurant…it had been closed for a month.

Quality of Experience
Guides, Drivers and Staff
Transport
 City Sights and History Guided Walking Tour
City Sights and History Guided Walking Tour
Poland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein

⭐⭐⭐⭐⭐ 5-Star Experience – An Unforgettable Bali Vacation! 🌴✨
Indonesia | Sep 28 - Oct 3, 2026

Kenyatta
Kenyatta P.
Seattle, WA | Reviewed on Oct 10, 2026
I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable. The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation. The... Read more

I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable.

The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation.

The villa was absolutely superb! Beautiful accommodations, breathtaking surroundings, and every detail exceeded my expectations. From the stunning pool decorations to the incredible private chef experience, everything was simply perfect.

What truly set this experience apart was the personalized service. From the moment we arrived at the airport, someone was there to assist us. Whether it was transportation, excursions, special requests, or simply wanting to explore something new, the team was always available and ready to help. Every excursion was seamlessly coordinated, making the entire experience stress-free and enjoyable.

Athaya and Kim Kim Travel went above and beyond to make my birthday trip to Bali extraordinary. Their dedication to providing an exceptional experience did not go unnoticed, and I am genuinely grateful for the care and attention they put into every detail.

If you're planning a trip to Bali and want a luxurious, personalized, and worry-free experience, I highly recommend Athaya, Graciela, and Kim Kim Travel. They truly understand hospitality and how to make their guests feel special.

Thank you for making my Bali birthday celebration everything I dreamed of and more! I arrived as a guest and left with beautiful memories that will last a lifetime. ❤️🌺

10/10 – Highly recommend!

Hotel Review
Villa Andrea by Balisuperhost

⭐⭐⭐⭐⭐ **5-Star Stay at Villa Andrea – Absolutely Beautiful! 🌴✨** Our stay at Villa Andrea in Baliwas absolutely wonderful! The villa was stunning, beautifully maintained, and provided the perfect atmosphere for a relaxing and luxurious getaway. The pool was amazing and definitely one of the highlights of our stay! But what truly made our experience unforgettable was Putu, our incredible chef! She was absolutely AMAZING! Her cooking was exceptional, every meal was prepared with love and care, and her warm personality made the experience even more special. If you have the opportunity to have Putu as your private chef, DO IT! You will not regret it! She truly elevated our stay and made us feel so well taken care of. From the beautiful villa to the incredible hospitality, everything was wonderful. Villa Andrea was the perfect place to enjoy the beauty of Bali and create unforgettable memories. Thank you, Villa Andrea, and a very special thank you to Putu for making our stay so memorable! ❤️🌺 10/10 – Highly recommend!

Authenticity & Character
The atmosphere and staff!
Location
Staff
Putu was amazing
Cleanliness & Comfort
The crew came every day to clean the villa really beautiful space needs some updates in certain key areas like walls (paint chipping), kitchen doors stuck, ants nests in kitchen, patio furniture dirty. Other than that it was great.
Local specialist: Athaya Carissa

Scotland 2 weeks. K
Scotland | Sep 26 - Oct 9, 2026

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Cheryl K.
France | Reviewed on Oct 10, 2026

Trip was great but traveling time from place to place could have been better. Site/ tickets were booked a d could not make it due to travel time weather and road closurez.
Katie's communication and initial set up was great

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026

Hi Cheryl,

Thank you so much for your kind words - I’m really happy to hear that overall you had a great trip and that the planning and communication were helpful ❤️

I only wish we had a little more power over Scottish weather and road closures - if we could control those too, we really would be doing something magical! 😊 Unfortunately, those are the few parts of a trip even we can’t persuade to behave.

Thank you again for travelling with us and for taking the time to share your experience. I really hope Scotland still gave you lots of lovely memories to take home with you.

Warmly,
Kate

Our trip to Peru was fabulous! Jimena did a w...
Peru | Sep 21 - Sep 29, 2026

Carolyn
Carolyn A.
Los Angeles, CA | Reviewed on Oct 10, 2026
Our trip to Peru was fabulous! Jimena did a wonderful job of planning activities that would be appropriate for both myself (age 65) and my son (age 35). We were able to complete separate guided hikes at Machu Picchu and then enjoy one of the circuits together. She reworked our itinerary when our flight schedule changed, and her communication both before and during our trip was excellent.
Our guides through Peruvian Soul and other tour companies/freelancers were top-notch. Nancy,...
Read more

Our trip to Peru was fabulous! Jimena did a wonderful job of planning activities that would be appropriate for both myself (age 65) and my son (age 35). We were able to complete separate guided hikes at Machu Picchu and then enjoy one of the circuits together. She reworked our itinerary when our flight schedule changed, and her communication both before and during our trip was excellent.
Our guides through Peruvian Soul and other tour companies/freelancers were top-notch. Nancy, who introduced us to Lima, was such a sweetheart. She was very knowledgeable about Peru’s history, and her love of and pride in Peru was evident in her enthusiasm.. the lunch spot she took us to was so cute and cultural, and we appreciated her ordering the food for us. Delicious all around!
Danny was our second guide and was with us for several days/outings. He was also very knowledgeable and answered all of the many questions we had about Peruvian culture. He was very flexible within our routine, and made time one day to visit Seminario Ceramics which I requested on a whim. Danny always explained the plan for the coming day(s) so that we were aware of places and times. He has a great sense of humor and made our time not only interesting but also fun. Danny made an extra effort.(along with Eddy ) to return my jacket which I’d accidentally left in Eddy’s backpack at Machu Picchu. I didn’t specifically request the jacket back, just mention that I’d left it behind, and somehow between the two of them, the jacket was returned to me. This was above and beyond what was necessary and I am very grateful for their efforts and thoughtfulness.
Our Machu Picchu guides (Eddy snd Wilson) we’re also terrific. Eddy provided so many details I’d not known about Machu Picchu. He kept the pace comfortable and stopped when he felt like I needed a breather and/or a moment to rest. He was very patient and attentive to my questions and picture requests. Thank you, Eddy,for a great MP tour and for getting my jacket back to me!
Miguel was with us at Rainbow Mountain and was, as the others, an exemplary guide. He was willing to let us explore a bit on our own yet kept a watchful eye on us as we climbed higher..
He stopped on our way to give a ride to a native Peruvian woman carrying a pack - a lovely gesture.
Marco was our guide on the bus trip to Puno. He gave us great service and kept Andrew and me aware of what would occur at each stop, speaking personally to us in English as we were the only native English speakers on the tour.. We appreciated the extra effort. Marco made to help us understand what he was saying and to make us feel more comfortable.
Our final guide was Aldo, who led our group tour to Lake Titicaca. He again was very knowledgeable and entertaining. He kept us traveling at a doable pace and made us aware of the altitude changes that might affect us. He also provided valuable tips about interacting with the native folks at Uros and on Taquille Island. Aldo encouraged me at lunch to try the trout.(I don’t care for Midwestern.U.S. trout), and I’m glad he did as it was delicious.
One other delicious aspect, I must mention was the market tour and cooking class we did at the Mama Seledonia restaurant. Mama.Seledonia wasn’t able to be there, but her son stood in for her and did a great job. It was such fun! I will be trying to make Pisco sours at home.
Our drivers were excellent all week - Luis, Kevin, others whose names I missed -we felt safe and in good hands. So glad we had experienced drivers to get us from one place to another, safely and on time.
All in all, our trip to Peru was truly a “once in a lifetime experience” thanks to kimkim, Peruvian Soul, and all of the above. I’m sure I missed a few names and I apologize but send a big thank you to all. We couldn’t have asked for a better experience!

Local specialist: Jimena Salazar

Our guided tours were wonderful and personal....
Italy | Sep 24 - Oct 3, 2026

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Marsha F.
Ashburn, VA | Reviewed on Oct 10, 2026

Our guided tours were wonderful and personal. Our train transfers were seamless. We enjoyed the suggestions put forth by Rita in each location. We opted for private transfers which I highly recommend! They were prompt and professional.
Loved loved our trip to Italy! Weather was perfect! Our hotels were all different, lovely, and in great locations.
Thank you for everything! Marsha

Local specialist: Rita Pagano

Very Special Trip to Vietnam
Vietnam | Sep 11 - Oct 3, 2026

Rick
Rick W.
the Netherlands | Reviewed on Oct 10, 2026
My wife & I just returned home from a 23-night trip to Vietnam that was planned with the help of Hien of Realistic Asia & KimKim Travel. Hien was our contact person with KimKim, helping from start to finsih in designing and supporting our trip as it went; she was always easy to reach & communicate with as we traveled. With a little over three weeks in-country we spent the first two weeks in the north, then flew south to see essential highlights in central & southern Vietnam (the Citadel &... Read more

My wife & I just returned home from a 23-night trip to Vietnam that was planned with the help of Hien of Realistic Asia & KimKim Travel. Hien was our contact person with KimKim, helping from start to finsih in designing and supporting our trip as it went; she was always easy to reach & communicate with as we traveled. With a little over three weeks in-country we spent the first two weeks in the north, then flew south to see essential highlights in central & southern Vietnam (the Citadel & mausoleum of Hue, the lanterns & river of Hoi An, & then the ChuChi tunnels, along with the enormity of Saigon/Ho Chi Minh City--as we exited from Saigon). Along the way hotels chosen were beautiful; many of them were unique.

Hien's help over the last year as we designed and arrrived at the final version of our itinerary has been fantastic. Realistic Asia's ground logistics and coordination is a combination of art & science. I have travelled in Asia before, and the ability of companies such as Realistic Asia & KimKim to plan & coordinate with such detail along with such precision astounds me. Plus, from when we arrived in Hanoi with fast-track entry to exiting at Ho Chi Minh City, our guides were uniformly excellent. They were invariably prompt, professional, knowledgeable, & well-informed about history and the economies of areas as we traveled through. More, all of them were fun, with a sense of humor, & spoke good English. This made the trip more interesting and entertaining. Invariably, they were attentive to our personal needs & comfort, frequently checking on how we were doing, and making adjustments to plans or scheduling as needed. Our drivers, similarly, would flawlessly manage traffic and coordinate with our guides as we toured.

In the north we had the delight of having Cuong as our personal guide for the entire two weeks we were there. We were floored by the "busyness" of Hanoi, the unceasing flood of motor scooters, & its size. My favorite areas--and there were many--were probably the mountainous Sapa & Cao Bang regions northwest & north of Hanoi. Sapa was surreal, unearthly in its beauty sometimes, while Cao Bang (famous for its beautiful waterfall shared with China & mountain with a hole in it) seemed in contrast more spread out & open.

In sum, I would highly recommend Realistic Asia & KimKim, for the attentiveness, care, communication, knowledge, and professionalism that they invariably exhibited. These are highly experienced companies, and know Vietnam, Asia, and the realities & adventure of travel. They showed an easy flexibility & willingness to change or alter plans as circumstances dictated. I learned a tremendous amount on this trip, had a great time, and met wonderful people. I would sign up again with both companies in a heartbeat.

Local specialist: Hien Do

Culture and heritage trip to Japan with sandy
Japan | Sep 19 - Oct 4, 2026

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Nalini G.
Italy | Reviewed on Oct 10, 2026
I would like very much to thank sandy for a wonderful time in Japan. Her suggestions met up with what I wanted to see and suggested even some unknown to us. She was accessible and gave good restaurant suggestions. She is knowledgable is a great advisor on Japan thank you sandy for all your help. As for the guides, they were all very good and knowledgable. We enjoyed immensely the architecture tour in Tokyo and our guide was over enthusiastic it was great. The other tours in Kyoto were... Read more

I would like very much to thank sandy for a wonderful time in Japan. Her suggestions met up with what I wanted to see and suggested even some unknown to us. She was accessible and gave good restaurant suggestions. She is knowledgable is a great advisor on Japan thank you sandy for all your help.

As for the guides, they were all very good and knowledgable. We enjoyed immensely the architecture tour in Tokyo and our guide was over enthusiastic it was great. The other tours in Kyoto were equally enjoyable.

Hotel Review
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

The onsen had many options, private and separated. It was lovely to sit outside which was beautifully decorated

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 10, 2026
Hi Nalini, Thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Japan, and I’m so happy to hear that you enjoyed the experience. I’m especially glad that my suggestions helped you discover some new places, and that you enjoyed the tours in Tokyo and Kyoto. I’ll be sure to share your lovely feedback with our guides as well. They’ll be delighted to know how much you enjoyed their tours! Thank you again for trusting me with your trip. I hope you’ll have... Read more

Hi Nalini,

Thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Japan, and I’m so happy to hear that you enjoyed the experience. I’m especially glad that my suggestions helped you discover some new places, and that you enjoyed the tours in Tokyo and Kyoto.

I’ll be sure to share your lovely feedback with our guides as well. They’ll be delighted to know how much you enjoyed their tours!

Thank you again for trusting me with your trip. I hope you’ll have many wonderful memories of Japan, and I’d love to help you plan another adventure in Asia in the future!

Warm regards,
Sandy

Emanuela was wonderful in helping us plan an outer world trip to Greenland and Iceland
Iceland | Sep 11 - Sep 23, 2026

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Nancy F.
Atlanta, GA | Reviewed on Oct 10, 2026
Emanuela was wonderful in helping us do and see everything we wanted to in Greenland and Iceland. She took to heart that we had been to Iceland and did not want to replicate anything. Emanuala took the time to understand the vibe we like so her suggestions for what attractions to see and which restaurants to try were right on the mark! Her favorites became some of ours as well!!! What's important is that she was not only knowledgeable, but also very responsive. Highly recommend her as a... Read more

Emanuela was wonderful in helping us do and see everything we wanted to in Greenland and Iceland. She took to heart that we had been to Iceland and did not want to replicate anything.

Emanuala took the time to understand the vibe we like so her suggestions for what attractions to see and which restaurants to try were right on the mark! Her favorites became some of ours as well!!!

What's important is that she was not only knowledgeable, but also very responsive. Highly recommend her as a local specialist for your guide.

Hotel Reviews
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Keflavík

Kind of convenient

Authenticity & Character
Location
They need to provide the metal carts to drag luggage the distance it was to terminal
Staff
Cleanliness & Comfort
Hotel Arctic
Ilulissat
Authenticity & Character
Location
Had to take taxi everywhere
Staff
Cleanliness & Comfort
View I'll never forget
Sand Hotel by Keahotels
Reykjavík

Very comfortable and great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emanuela Grieco

Everything we asked for
Italy | Sep 21 - Oct 3, 2026

Kenneth
Kenneth D.
Atlanta, GA | Reviewed on Oct 10, 2026
We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type... Read more

We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type (trattoria, osteria, pizzaria, etc.). Nadia represented us once we landed in country and very quickly responded to questions we asked while we were in Italy, including a last minute hotel change that was offered to us. I knew we were well covered should we run into any difficulties.
Anita set us up for tours with Liv Tours for the Colosseum (forum and Palatine Hill included), the Vatican in Rome and St. Mark's Basilica and the Doge's Palace in Venice. The Liv Tours guides were excellent, providing just enough context and detail to what we were seeing to keep the tour moving at a good pace while not getting bogged down behind much larger tour groups. Our guides included Leonardo (Colosseum) and Sabrina (Vatican) who were both exceptional. We also did a half day tour of Pompeii with Natalia (don't know the company) that included a private transfer from Naples to Pompeii and back. Finally, we did an all day tour of Cinque Terre from Florence with Giovanni from Avventure Bellissime who arranged boat and train transportation between villages and let us enjoy each town at our pace.
Each hotel Anita reserved for us was excellent. Quiet, clean, very friendly and accommodating staff, and within walking distance of good restaurants and attractions.
We've very happy with the quality of service KimKim, Anita, and Nadia provided us. From start to finish they took care of our every need and gave us the opportunity to enjoy a stress-free once-in-a-lifetime Italy vacation.

Hotel Reviews
Passpartout Boutique Palace
Rome

This was a very nice hotel just down the road from the Vatican. It had an excellent breakfast and a number of very good restaurants right outside the hotel entrance. There was plenty of room to keep our luggage out of the way and it was quiet. The only criticism is of the bathroom. There was a frosted floor to ceiling window directly in front of the toilet. It's a bit awkward. The shower stall also lacked anywhere to put razors, soap, etc. forcing us to put everything on the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

We had a very nice room that had adequate space to get our luggage out of the way. Very good breakfast and it's location at the back of an alley meant it was very, very quiet. This hotel had 3-prong plug outlets (a Type L?) which we weren't prepared for but the front desk was able to provide us an adapter that worked. Excellent location away from the main tourist areas around the Basilica and Palace. Water buses were available right outside the hotel and a number of restaurants were a very short walk away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glance in Rome
Rome

Well located for the Colosseum and Spanish Steps/Trevi Fountain. Excellent restaurant right outside the hotel entrance. Very friendly staff. Good breakfast but we needed to reserve a time block each day as the staff wanted to ensure that the dining room didn't become too crowded. We had a spacious room that allowed us to keep our luggage out of the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy

We really enjoyed this tour which started with the forum, went to Palatine Hill, and ended at the Colosseum. It also included entrance into the Emperor's palace. Leonardo, our guide, provided a lot of detailed insight while keeping the tour moving, something we really appreciated since a tour like this should let the history speak for itself as much as possible. This was a small group tour that we shared with another couple and their son, giving us plenty of opportunity to stop and take pictures, ask questions, and make unplanned diversions to things that caught our interest.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic

Minor issues were handled quickly. Thank you....
Italy | Sep 21 - Oct 2, 2026

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Rob C.
Newark, NJ | Reviewed on Oct 10, 2026

Minor issues were handled quickly. Thank you.
1 - The app worked well, however, there seems to be issues with scrolling in that it stops and you have to scroll from the top of the page to reveal more text. This can be confusing as you may think there is no more info, but there is.
2 - The directions to one of the excursions (Pistachio farm) was not correct. The imbedded link took us to the center of town, but the meet up with the guide was at the actual farm about 20 minutes away.

Overall a very good experience from a first time customer.

Local specialist: Giorgia Torre

Munich transfers, trains, tours and hotel
Germany | Sep 22 - Oct 9, 2026

John
John C.
New Orleans, LA | Reviewed on Oct 10, 2026
All of our transfers were perfectly done. Our tours of Oktoberfest and Neuschwanstein Castle met our expectations. The Hotel Opera was a good hotel in Munich. Read more

All of our transfers were perfectly done. Our tours of Oktoberfest and Neuschwanstein Castle met our expectations. The Hotel Opera was a good hotel in Munich.

Hotel Review
Hotel Opera
Munich

We found the hotel to be a good location. The room and breakfast service was excellent. We appreciated the quiet streets around the hotel. The evening reception was pleasant.

Authenticity & Character
Great looking from the outside
Location
Quiet streets around hotel … we liked
Staff
Cleanliness & Comfort
Activity Reviews
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

Great guide and explanation of the areas we traveled to

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest Tour – Experience The World-Famous Party
Oktoberfest Tour – Experience The World-Famous Party
Munich

We could have probably done half day vs full day and been fine.

Quality of Experience
Guides, Drivers and Staff
Seemed to care about making sure we all knew what was happening
Transport
Considering we took the train in …. Guide did a good job keeping us connected
Local specialist: Mathilde D.

South America Tour
Brazil | Sep 21 - Oct 6, 2026

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Catherine S.
Denver, CO | Reviewed on Oct 10, 2026
We wanted to go to South America and initially they wanted to have us work with a rep in each country. Luckily Maria Jose (MaJo) stepped up and coordinated everyghing for us. We changed countries and group size and what we wanted to do several times. MaJo was so patient and had great suggestions for activites and just get updating our custom trip until we were all happy with what we were doing. During the trip, MaJo messaged us everyday to ensure everything was going well and addressing... Read more

We wanted to go to South America and initially they wanted to have us work with a rep in each country. Luckily Maria Jose (MaJo) stepped up and coordinated everyghing for us. We changed countries and group size and what we wanted to do several times. MaJo was so patient and had great suggestions for activites and just get updating our custom trip until we were all happy with what we were doing. During the trip, MaJo messaged us everyday to ensure everything was going well and addressing any questions we had. This was my second trip with KimKim and would definitely use them again.

Hotel Reviews
ICON Hotel
Santiago

Beautiful hotel. Fantastic service.

Authenticity & Character
Location
We were on vacation so located in financial district away from where we were touring.
Staff
Cleanliness & Comfort
Ramada by Wyndham Buenos Aires Centro
Buenos Aires

Great Location. Easy to walk to most venues from here.

Authenticity & Character
A little dated.
Location
Staff
Cleanliness & Comfort
City Falls Iguazú
Puerto Iguazú, Misiones
Authenticity & Character
Location
A little out of the way
Staff
Cleanliness & Comfort
Foz Plaza Hotel
Foz do Iguaçu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Windsor California Copacabana Hotel
Rio de Janeiro

Great Location. Service was good.

Authenticity & Character
Location
Right on the beach
Staff
Cleanliness & Comfort
Activity Reviews
Argentinian Side of Iguazu Falls – Private & Shared Adventure
Argentinian Side of Iguazu Falls – Private & Shared Adventure
Puerto Iguazú

Our guide was fantastic. I loved the falls. You could not get enough of the views. I would go back again and see them since they are so amazing.

Quality of Experience
Food
Food was not part of the tour. The cafeteria food at the falls is marginal.
Guides, Drivers and Staff
Transport
Transfer to Foz do Iguaçu & Rafain Show Dinner
Transfer to Foz do Iguaçu & Rafain Show Dinner
Foz do Iguaçu

Traditional buffet and show. It was a little cheezy and the food was fine but not great. Not a ton to do in the city besides visit the falls so a reasonable activity while you are there.

Quality of Experience
Food
I don't eat a lot of meat and I guess that is the highlight of the buffet. If you like eating tons of meat you may like the dinner more than I did.
Guides, Drivers and Staff
Transport
Arrival in Rio de Janeiro & Pedra Bonita Hike – Private Experience
Arrival in Rio de Janeiro & Pedra Bonita Hike – Private Experience
Rio de Janeiro

Perfect thing to do the day we traveled so we could do something active and get use to the time change. The view at the top of the hike was beautiful. Great way to get to Rio and see the city from a high vantage point.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver so a little lost while trying to find the trail head.
Santiago Food Tour & Picnic – Departure Day
Santiago Food Tour & Picnic – Departure Day
Brazil

We really like Angel the tour guide but the food tour was not what we expected. Stopped at couple places but did not love the food. One place they didn't even have seating. We went to a market and purchased fruits and cheese and breads and then made a picnic from it. Picnic was supposed to be up in the mountains but raining that day so we went to the mall for a picnic. Not a traditional food tour where you went from restraunt to restraunt tasting the food and learning about the local area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cajón del Maipo Horseback Riding Adventure – Shared Tour
Cajón del Maipo Horseback Riding Adventure – Shared Tour
Santiago

I was nervous about this since had no experience with houses. It was a pretty technical ride up the mountain but our tour guides were amazing and ensured everyone was comfortable and enjoying the ride. The scenery was breathtaking. It was a great experience.

Quality of Experience
Food
Food was not part of the tour but our driver found a very cute restraunt for us to try and the way back to the city.
Guides, Drivers and Staff
Transport
It was about 1.5 hours out of Santiago. On the way back our driver found a very cute restraunt for us to stop at for lunch. Was a fun day.
Santiago City & Cultural Highlights Tour with Private Driver
Santiago City & Cultural Highlights Tour with Private Driver
Santiago

We had split this into 2 days to fit better into our travel schedule. It was the right amout of time to see the highlights of Santiago.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Santiago & Private Chilean Cooking Class Experience
Arrival in Santiago & Private Chilean Cooking Class Experience
Brazil

Jenifer who runs the cooking class is absolutely adorable and made the experience so fun. I would definitely recommend this.

Quality of Experience
Food
The venue was very cute. We drank pisco sours while we cooked. The served white wine with the ceviche and red wine with the beef empanadas. It was all very cute and fun.
Guides, Drivers and Staff
Transport
Private Guided Hiking Adventure in Costanera Sur
Private Guided Hiking Adventure in Costanera Sur
Buenos Aires

This tour was basically a city tour with a walk in the eco area of the river. Very flat walk. Our tour guide was great and customized everything for us on the fly so we could see some new things since we had already been on a city tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Not part of the original tour but our tour guide changed it up so we could see new things. Stopped at a market and had empanadas that wer awesome.
Tigre Delta Canal & River Navigation Tour
Tigre Delta Canal & River Navigation Tour
Buenos Aires

Very interesting community. Worth going out to Tigre and seeing the delta.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires City Tour: Culture & Landmarks
Buenos Aires City Tour: Culture & Landmarks
Buenos Aires

Pretty basic city tour. Gave you the lay of the land so you could walk around later. Big bus so many people on the tour. Repeated everything in 3 languages which got a little annoying.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Buenos Aires – Hotel Transfer & La Ventana Tango Dinner
Welcome to Buenos Aires – Hotel Transfer & La Ventana Tango Dinner
Buenos Aires

You have to see a Tango in Buenos Aires. I was skeptical but MaJo talked us into it and it turned out to be very fun. There are numerous Tango venues. This one was excellent. Small venue, beautiful atmoshpere, they picked us up and dropped us off after the show, excellent dinner (one of the best we had on the trip, not a buffet you ordered from a menu and they served some great wines) and the show was very fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak on the Iguazu & Paraná Rivers – Shared Experience
Kayak on the Iguazu & Paraná Rivers – Shared Experience
Puerto Iguazú

River was beautiful. Great way to see it in a kayak. It was a small group which was very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Brazilian Side of Iguazu Falls – Small Group Shared Tour
Brazilian Side of Iguazu Falls – Small Group Shared Tour
Foz do Iguaçu

Our tour gude was excellent. The falls were breathtaking.

Quality of Experience
Food
We just ate ate the cafeteria. The food was marginal. Food not part of the tour.
Guides, Drivers and Staff
Transport
Full-Day Rio Adventure: Morning Bike Tour & Guanabara Bay Cruise
Full-Day Rio Adventure: Morning Bike Tour & Guanabara Bay Cruise
Rio de Janeiro

We didn't get to do the bike ride because it was cancelled 2 days before due to weather but the weather improved and we could have done it. The Bay Cruise was nice but nothing exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Palaces & Mountains: Discover the Imperial Charm of Petrópolis
Palaces & Mountains: Discover the Imperial Charm of Petrópolis
Rio de Janeiro

Interesting but not a ton to do. We also ended up going on a very raining day which impacted the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Rio de Janeiro – City Tour – Shared Experience
Explore Rio de Janeiro – City Tour – Shared Experience
Rio de Janeiro

This tour was perfect. We saw everyghing you would want to see in Rio. We had an amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Oct 10, 2026
Dear Catherine, Thank you so much for your kind words and for trusting me with your South America adventure! It was a real pleasure helping you and your group bring this journey together, especially as your plans evolved along the way. I’m so glad we were able to create an itinerary that everyone was happy with and that I could support you throughout your travels. Making sure you feel taken care of, both before and during your trip, is very important to me. Thank you again for choosing to... Read more

Dear Catherine,

Thank you so much for your kind words and for trusting me with your South America adventure! It was a real pleasure helping you and your group bring this journey together, especially as your plans evolved along the way.

I’m so glad we were able to create an itinerary that everyone was happy with and that I could support you throughout your travels. Making sure you feel taken care of, both before and during your trip, is very important to me.

Thank you again for choosing to travel with us for your second KimKim trip. I hope you take home wonderful memories from South America, and I would be delighted to help you plan another adventure in the future!

Warm regards,
MaJo

Our experience with KimKim was terrific. It w...
Greece | Sep 30 - Oct 8, 2026

S
Stacey K.
Ashburn, VA | Reviewed on Oct 10, 2026
Our experience with KimKim was terrific. It was the first time using a travel agent and it worked out great. We will use a travel agent on all of our future trips.
Eirini was especially patient as we worked through our interests and budget. In the future we will schedule a phone meeting to improve that process. But we ended up with the trip we wanted and loved.
And, last but not least, Julia was great. We had many questions while on the trip that she responded to quickly and clearly. ...
Read more

Our experience with KimKim was terrific. It was the first time using a travel agent and it worked out great. We will use a travel agent on all of our future trips.
Eirini was especially patient as we worked through our interests and budget. In the future we will schedule a phone meeting to improve that process. But we ended up with the trip we wanted and loved.
And, last but not least, Julia was great. We had many questions while on the trip that she responded to quickly and clearly.

All of the guides were excellent. We especially liked Dimitri on the food tour, Sofia at the Acropolis, and Lina at Mystras.

Hotel Reviews
Athens Manor Houses
Athens

The location and characteristics of the hotel were exactly what we wanted. The location was great ( in the middle of everything but still quiet) and the staff were great. Not only professional but warm and friendly. They also researched a restaurant for us that was exactly what we were looking for. And they arranged for the breakfast to be opened a little early to accommodate our departure time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naus Hotel
Nafplio

The hotel was great. The location was perfect, the staff were very friendly, and we loved the look and feel of our room.

Authenticity & Character
Location
Close to the shops and restaurants but far enough away to be quiet.
Staff
We had great service at check in and exceptional service from the two women who managed breakfast. We can’t say enough about how warm and professional they were.
Cleanliness & Comfort
Activity Reviews
Guided visit to Epidavros
Guided visit to Epidavros
Nafplio

Theodoris was extremely knowledgeable. We learned so much.

Quality of Experience
Guides, Drivers and Staff
Morning Athens walking food tour
Morning Athens walking food tour
Athens

A great food tour. We ate and learned a lot about Greek food and culture from our guide, Dmitri.

Quality of Experience
Food
Guides, Drivers and Staff
Afternoon Acropolis Museum & Acropolis guided tour
Afternoon Acropolis Museum & Acropolis guided tour
Athens

Sofia was a terrific guide. We learned so much from her.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eirini Tzoka

Our first ever trip to Peru - Thanks to Kimkim for making it a memorable one !
Peru | Aug 29 - Sep 5, 2026

R
Ram S.
Washington D.C., DC, USA | Reviewed on Oct 10, 2026
Our entire trip was well planned. We asked for a change in itinerary and the local tour operator really was flexible with accommodating our request. Our guide David in Cusco was really great. He was patient, explained all the history and culture and we will be sure to ask for him if we return! Our guide Gilmer for the Humantay hike was also excellent - very patient with our (slower of course) pace and explaining the history. Overall it was well organized trip focus and well worth it. Read more

Our entire trip was well planned. We asked for a change in itinerary and the local tour operator really was flexible with accommodating our request. Our guide David in Cusco was really great. He was patient, explained all the history and culture and we will be sure to ask for him if we return! Our guide Gilmer for the Humantay hike was also excellent - very patient with our (slower of course) pace and explaining the history. Overall it was well organized trip focus and well worth it.

Hotel Review
Abbitare hotel
Cusco

Great place to stay close to center of Cusco. Room was spacious (though the floorboard was a bit noisy!). Location is best - close to city center so everything was walkable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca

Beautiful country
Croatia | Sep 18 - Sep 25, 2026

B
Bonnie P.
Denver, CO | Reviewed on Oct 10, 2026
Enjoyed learning the historical perspective of the cities from our tour guides. Andrew was a fantastic guide at Plitvice Lakes National Park and KrKa National Park is stunning. Duja was very personable, helpful, and took good care of us. We always knew when and where to meet him. Croatia has many spectacular sights to see. Read more

Enjoyed learning the historical perspective of the cities from our tour guides. Andrew was a fantastic guide at Plitvice Lakes National Park and KrKa National Park is stunning. Duja was very personable, helpful, and took good care of us. We always knew when and where to meet him. Croatia has many spectacular sights to see.

Hotel Review
Vila Nepos
Split

Nice fit for multiple travelers staying multiple days who would like a bit of space to relax during sight seeing experiences. Tomas was thorough during his orientation and made our stay enjoyable. Particularly enjoyed listening to the music from below in the evenings.

Authenticity & Character
Views from the windows and listening to the music or singing in the evenings.
Location
Staff
Cleanliness & Comfort
Activity Review
Private Guided Hike of Plitvice Lakes National Park - (Lower & Upper Lakes)
Private Guided Hike of Plitvice Lakes National Park - (Lower & Upper Lakes)
Croatia

Andrew is a wealth of knowledge!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sara Skok

Fantastic trip!
Spain | Sep 20 - Oct 6, 2026

Michael
Michael T.
Beverly, MA, USA | Reviewed on Oct 10, 2026

All of our guys were great! Friendly and knowledgeable and willing to go the extra mile to accommodate us. We couldn’t be more pleased.

Local specialist: Coraima Yañez

Overall, we have a great experience in Brazil...
Brazil | Sep 25 - Oct 4, 2026

H
Hiang Tiak C.
Singapore | Reviewed on Oct 10, 2026

Overall, we have a great experience in Brazil. Especially the waterfalls were spectacular. Our guides throughout the trip are all very professional and good.
I was a little disappointed with the Amazon experience; it wasn't as exciting and comfortable as I hope it could be. But of course, I can understand the limitations of a short trip like this could offer.

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Oct 10, 2026

Hi Hiang
Thank you very much for your review and, above all, for your trust.
I wish you all the best!!!
Bruno

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.