Kimkim Trip Reviews

4.8
Based on 20,161 ratings
Read 20,161 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Outstanding travel planning - Netherlands & Belgium
The Netherlands | Apr 19 - Apr 29, 2026

Linda
Linda H.
Tulsa, OK, USA | Reviewed on May 01, 2026
Outstanding travel planning around the Netherlands and Belgium. Services included selection of hotels, tour guides, drivers/train tickets, and destination activities! Very flexible with helpful insights into timing of local events and location selection. Mieke was a huge help both in planning and during the trip - helping to communicate with personnel re: any potential changes in plans. We had some firm ideas for our family vacation that were unique but very much appreciated and valued... Read more

Outstanding travel planning around the Netherlands and Belgium. Services included selection of hotels, tour guides, drivers/train tickets, and destination activities! Very flexible with helpful insights into timing of local events and location selection.

Mieke was a huge help both in planning and during the trip - helping to communicate with personnel re: any potential changes in plans. We had some firm ideas for our family vacation that were unique but very much appreciated and valued Mieke’s additional travel advice and recommendations. Our preference for smaller boutique B&Bs was accommodated with excellent suggestions that were convenient to sites.

Highly recommend KimKim and Mieke’s “Beat the Dutch Travel” support for Dutch experiences.

Local specialist: Mieke Arendsen

The trip was a great experience, the cities a...
Turkey | Apr 20 - Apr 27, 2026

A
Alberto Rafael H.
Chicago, IL | Reviewed on May 01, 2026

The trip was a great experience, the cities and places were amazing. Burcu made a great job with recommendations, building my trip and the support during the trip. We faced a couple of unexpected situations and she helped me to fix them. I took several tours and they were great experiences and tour guides were really knowledgeable.

Local specialist: Burcu Kisakurek

It couldn't have been better!
Chile | Apr 14 - Apr 25, 2026

J
Jennifer P.
Boston, MA | Reviewed on May 01, 2026
We had an amazing visit to Chile -- from four days in the Atacama desert to a week in Santiago (with some wonderful side trips) to a wedding outside the city. Our time in Atacama was active with an Astronomical Tour, a visit to the Valley of the Moon, and the lagoons to see flamingos, vicunas, llamas, and sheep. The guides were extremely knowledgeable, friendly, and warm. The experiences felt very individual and special -- the food and drinks were delicious and added to the really great... Read more

We had an amazing visit to Chile -- from four days in the Atacama desert to a week in Santiago (with some wonderful side trips) to a wedding outside the city. Our time in Atacama was active with an Astronomical Tour, a visit to the Valley of the Moon, and the lagoons to see flamingos, vicunas, llamas, and sheep. The guides were extremely knowledgeable, friendly, and warm. The experiences felt very individual and special -- the food and drinks were delicious and added to the really great experience. Each of our guides was wonderful, with special recognition to Vicente -- his passion and enthusiasm for his work and our surroundings made our experiences unforgettable. Ivonne (spelling?) or Ivi, who gave us the astronomical tour was super enthusiastic and made sure that everyone had the best experience. Thanks so much for the photos! The hotel was great -- very comfortable and close to Caracoles street (the Emporium has the best empanadas!!).

Our stay in Santiago was truly special. The Bidasoa Hotel is a little distant from downtown, but the meals were delicious and we could walk to the Ralli Museum. Our tour of Santiago gave us so much history and a chance to walk around. Just fantastic! Our excursions to the Cajon de Maipo and horseback riding in the Andes were very special. Thanks so much to Julio, Fernando, and Alberto. They were great! We are so happy that we worked with KimKim -- your responsiveness, creativity, and flexibility (switching activities because of the weather to make a better experience), made us feel cared for and important. We really appreciate the top level of care and attention you give to create the BEST experiences! I can't imagine anything better!

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Bidasoa is absolutely beautiful and a wonderful stay. I would highly recommend it to anyone.

Authenticity & Character
Really wonderful environment and glad that it's eco-friendly.
Location
I loved the location, and ubers were plentiful, but it's a bit away from the action of the city. But I liked that!
Staff
The staff were wonderful -- the front desk (Helida) recommended a great cafe nearby; others helped me find and schedule time at the nail salon. Everyone was extremely friendly and helpful!
Cleanliness & Comfort
Everything was spotless and the room was very comfortable. We felt super special!
Hotel NOI Casa Atacama
San Pedro de Atacama
Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Nara Matos

Great trip to Ecuador and Peru
Ecuador | Feb 14 - Feb 28, 2026

Colleen
Colleen N.
Tucson, AZ | Reviewed on May 01, 2026
Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru.... Read more

Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru. Highly recommend

Activity Reviews
Day Trip to Rainbow Mountain - Vinicunca
Day Trip to Rainbow Mountain - Vinicunca
Peru

Exhilarating trip to Rainbow Mountain. Highly recommend taking the optional motorcycle trip up the mountain

Quality of Experience
Food
The stop for breakfast and lunch was great. Well equipped for travelers and great food.
Guides, Drivers and Staff
Transport
Hiking El Cajas National Park (self drive)
Hiking El Cajas National Park (self drive)
Ecuador

Amazing trip and our guide was fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 01, 2026

Dear Colleen. Thank you so much for your kind words! I’m glad to hear that you had an incredible trip and that everything went perfectly. I love hearing that you enjoyed amazing moments in places like El Cajas National Park, Machu Picchu, and Rainbow Mountain.
I’m keeping my fingers crossed that this isn’t your last adventure in Ecuador. I’d be delighted to help you again in the future
Alvaro

Jane and her team had everything laid out very well.
England | Apr 19 - Apr 30, 2026

D
Donna E.
Chicago, IL | Reviewed on May 01, 2026
Jane and her team had everything laid out extremely well. I was anxious about travelling "on our own", but the way the trip was planned and presented set my fears aside. There was nothing more they could have done for us as they listened to what we wanted and ensure we got what we asked for. That being said, I know I need to be more flexible when I travel to account for things like 1) phone not working (it was necessary to have a cell phone), 2) transit worker strikes, 3) illness... Read more

Jane and her team had everything laid out extremely well. I was anxious about travelling "on our own", but the way the trip was planned and presented set my fears aside. There was nothing more they could have done for us as they listened to what we wanted and ensure we got what we asked for.

That being said, I know I need to be more flexible when I travel to account for things like 1) phone not working (it was necessary to have a cell phone), 2) transit worker strikes, 3) illness changing plans. Even then, I felt confident in knowing that if I reached out for help, Jane and her team were there to provide what I needed.

Hotel Review
ibis Styles London Gloucester Road
London

This is a quaint hotel in a great part of London that is near the Metro and yet has a neighborhood feel. Close to many diverse restaurants. I felt safe and the rooms are clean. The only drawback is that there is the same (but well apportioned) breakfast served every day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jane Davey

Super happy
Indonesia | Apr 20 - Apr 30, 2026

F
Filippo B.
Germany | Reviewed on May 01, 2026

Super happy with the organisation, planning and support during the trip.

Local specialist: Arizta Quintasari

Tetiana was wonderful!! And the trip was ev...
Scotland | Apr 24 - Apr 30, 2026

Michie
Michie D.
Ashburn, VA | Reviewed on May 01, 2026
Tetiana was wonderful!! And the trip was even better! Tetiana was phenomenal in custom planning our trip and was SO responsive in getting back to us quickly and arranging every detail. Every hotel, guide and driver was awesome and every experience perfect for the trip of a lifetime!!! I adamantly recommend Tetiana and KimKim!!! Read more

Tetiana was wonderful!! And the trip was even better! Tetiana was phenomenal in custom planning our trip and was SO responsive in getting back to us quickly and arranging every detail. Every hotel, guide and driver was awesome and every experience perfect for the trip of a lifetime!!! I adamantly recommend Tetiana and KimKim!!!

Hotel Reviews
Tullie Inn
Balloch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
House Of Juniper
Broadford
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PALM COURT HOTEL
ABERDEEN
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bruntsfield
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skye’s Castles & Clifftops: A Day of Highland Majesty
Skye’s Castles & Clifftops: A Day of Highland Majesty
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Aberdeenshire  Castle & Historic Building  Private  Tour
Aberdeenshire Castle & Historic Building Private Tour
Aberdeen
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Edinburgh Airport to Edinburgh
Private Transfer from Edinburgh Airport to Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal

Guilia was very helpful in planning our trip to Italy
Italy | Apr 15 - Apr 24, 2026

D
Dave B.
Ashburn, VA | Reviewed on May 01, 2026

Guilia was very helpful in planning the trip to meet our needs. She was always responsive despite the time difference, She worked with our budget and gave us great restaurant tips, and made it easy for us to enjoy our vacation. She also advised us well on the balance between seeing sites and having time to explore the cities. She picked great hotels in excellent locations for us and picked amazing tour guides. We highly recommend Giulia if anyone is planning a trip to Italy.

Local specialist: Giulia Carucci

Our First Visit to Costa Rica is Nothing but PURA VIDA
Costa Rica | Apr 21 - Apr 30, 2026

Jonathan
Jonathan S.
Harrison, NJ | Reviewed on May 01, 2026
This was our first trip to Costa Rica and KimKim created an amazing package that gave us a true, great taste of the country. My family and I (group of 6) visited Arenal, Monteverde and Manual Antonio. Each of these places gave a unique vibe and we enjoyed all of them. We experienced the torrential rains in Monteverde, which gave us a true experience of life in the cloud forest. We even experienced a 4.8 magnitude earthquake in Manuel Antonio, which reminded us that Costa Rica is part of the... Read more

This was our first trip to Costa Rica and KimKim created an amazing package that gave us a true, great taste of the country. My family and I (group of 6) visited Arenal, Monteverde and Manual Antonio. Each of these places gave a unique vibe and we enjoyed all of them. We experienced the torrential rains in Monteverde, which gave us a true experience of life in the cloud forest. We even experienced a 4.8 magnitude earthquake in Manuel Antonio, which reminded us that Costa Rica is part of the ring of fire.

The food was great all and all! The excursions were memorable, in particular the zip line over the cloud forest. We ended up seeing about 20 sloths and the elusive Quetzal (a male and a female), all thanks to the trained eyes of our guides.

This is our second time engaging KimKim and we are truly satisfied with the package and services. Special acknowledgments and thanks to Kat, Kate and Adam. They made our first visit to Costa Rica a great experience. Pura Vida!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Amazing views. Best pool. Great restaurant. La Mariposa is a great hotel to end our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

The location of the Cloud Forest Lodge atop the cloud forest is simply spectacular. The view is breathtaking and staff were extremely personable.

Authenticity & Character
Location
Staff
Dennis, Jose, Fernando, and Benjamin were so personable and each made our stay very memorable.
Cleanliness & Comfort
Lomas del Volcán
Fortuna

Lomas provided the closest to a tree bungalow feel. Location at the base of Arenal Volcano is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Nocturnal Rainforest Walk
Nocturnal Rainforest Walk
Arenal/La Fortuna

The nocturnal walk is a must to see some of the Costa Rica animals in their natural habitat. Our guide was extremely knowledgeable and had a great eye in spotting the animals. We thoroughly enjoyed the walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Wonderful March 2026 trip to Morocco!!
Morocco | Apr 3 - Apr 9, 2026

Rob
Rob B.
San Jose, CA | Reviewed on Apr 30, 2026
We had a wonderful trip in late March to Marrakesh, the High Atlas and the desert. We loved it. Sharon and her team were terrific. It was a pleasure building the itinerary with her -- and I especially appreciated the Zoom call -- it made the whole planning process so much easier and enjoyable. We will definitely, absolutely use kimkim again when we plan our next visit to northern Morocco!! Read more

We had a wonderful trip in late March to Marrakesh, the High Atlas and the desert. We loved it. Sharon and her team were terrific. It was a pleasure building the itinerary with her -- and I especially appreciated the Zoom call -- it made the whole planning process so much easier and enjoyable. We will definitely, absolutely use kimkim again when we plan our next visit to northern Morocco!!

Hotel Reviews
Dar Hnini
Oulad Yahia Lagraire

This hotel is a little gem nestled in a beautiful oasis valley. The service and food were excellent. Highly recommended!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Boutique Hotel
Boumalne Dades

Excellent hotel. Absolutely top rate service, decor and experience. I cannot rate it highly enough!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

This day with locals was wonderful -- a highly of our trip. Sitting down and getting to know a local family in their home was amazing. I highly recommend this activity.

Local specialist: Sharon Louthian

Authentic and Amazing Experience
Japan | Apr 13 - Apr 25, 2026

D
Douglas S.
Los Angeles, CA | Reviewed on Apr 30, 2026

This was my first time using KimKim and first trip to Japan.

Shona is truly amazing! I’m truly grateful for all her help! She was very thoughtful in everything she arranged. She helped ensure I got to do everything I wanted to, in the multiple cities I visited, while staying within budget. The activities, tours and guides were fantastic!

Shona was always there during my trip as well, to ensure an authentic and memorable experience! I met so many great people, made so many memories, and took so many great photos.

Thank you, again!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 01, 2026

Hi Doug,
Greetings from Shona.
Thank you so much for your wonderful review! You will always be my VIP guest, and it was truly a pleasure to assist you throughout your trip.

I sincerely look forward to planning your next journey and creating another memorable experience for you.

Warm regards
Shona

Enlightening China Adventure!
China | Apr 9 - Apr 20, 2026

Richard
Richard D.
The Villages, FL | Reviewed on Apr 30, 2026
When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even... Read more

When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even better. Heidi made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my wife and I. I was unfamiliar with how accessibility works in China, but Heidi handled every single detail flawlessly. From coordinating transportation between hotels in different cities, to selecting ideal locations to visit, arranging private tours, and ensuring smooth drop-off/pickup at airports and train stations -- nothing was overlooked. We literally felt like royalty the second we got off that plane as Heidi thought of everything. One of the standout aspects of the trip was the thoughtfully designed itinerary. Each day included planned activities, but there was also flexibility built in for leisure time.

What made this trip so special wasn’t just the destination, but was how personal and thoughtfully curated every moment felt. Traveling in a new country can sometimes feel overwhelming, but with KimKim everything was handled so professionally that we could simply relax and enjoy the experience. That level of organization made traveling around the country very easy.

At every step we felt safe, comfortable, and well looked after by the excellent bi-lingual tour guides. The tour guides made this journey extraordinary, especially Emma (Beijing), Kathy (Xi’an), Ethan (Zhangjiajie), and Autumn (Shanghai). Thanks to them, we enjoyed our China adventure and now have very fond memories that will last a lifetime. The tour guides would come and get us from our hotels and bring us back to our hotels. They would check in with us daily to make sure we knew where we were going and had any questions. They were all knowledgeable, warm, and clearly excited to share her culture and stories with us as well as learning about our culture (especially learning about our county’s slang). Their enthusiasm made the experience feel much more personal and engaging. Their warmth and good humor even outshined their obvious depth of knowledge and skill of communication. Every guide made us feel like we traveling with a family member. They selected fantastic restaurants throughout each city where we could enjoy authentic local food without worrying about our dietary needs. Every recommendation was spot-on. They were so much fun to spend time with!

And I would be remiss not to mention the hotels KimKim selected, which elevated the trip even further. Everywhere we stayed, we felt less like guests at a hotel and more like we were being welcomed into someone’s home. Also, all of our drivers were excellent as well—professional, safe, and reliable.

As this was our 2nd trip with KimKim, all the arrangements made by them have always been 100 reliable, including accommodation, transportation and activities. Overall, this trip exceeded every expectation. The itinerary was the perfect blend of city action, historical insight, and natural wonder. Overall, KimKim, especially Heidi, made our China trip feel personalized, well-supported, and wonderfully memorable. Highly recommended them for anyone seeking a well-organized, locally informed travel experience.

Activity Reviews
Half  Day City Tour with the Yu Garden
Half Day City Tour with the Yu Garden
Shanghai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Full day  Tour with  Golden Whip Creek&Ten Mile Gallery &  Baofeng Lake
Full day Tour with Golden Whip Creek&Ten Mile Gallery & Baofeng Lake
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Water Town with Boat Ride
Day Trip to Zhujiajiao Water Town with Boat Ride
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Xi'an City: Ancient City Wall and Drum Tower
Explore Xi'an City: Ancient City Wall and Drum Tower
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Peking Duck Experience
Peking Duck Experience
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on May 01, 2026

Thank you so much for your wonderful and detailed review!

We’re truly delighted to hear that you and your wife had such a memorable experience in China. It means a lot to know that our team were able to make your journey smooth, personalized, and enjoyable from start to finish.

Your kind words about the guides, itinerary, and overall arrangements are greatly appreciated—we will be sure to share them with everyone involved.

We look forward to assisting you with your next adventure in the future!

My daughter and I had a wonderful trip to The...
The Netherlands | Apr 10 - Apr 16, 2026

K
Kimberly L.
Ashburn, VA | Reviewed on Apr 30, 2026
My daughter and I had a wonderful trip to The Netherlands to see the famous tulips, something I've always wanted to do. Bas was wonderful to work with to coordinate all the logistics for this trip and ensured we got to do everything we wanted to do and see. All the reservations, tickets & activities were easy to navigate and the detailed instructions in the app for each day extremely helpful. Our private driver, Robert, was so kind and helpful. The entire trip was a dream and I'm thrilled... Read more

My daughter and I had a wonderful trip to The Netherlands to see the famous tulips, something I've always wanted to do. Bas was wonderful to work with to coordinate all the logistics for this trip and ensured we got to do everything we wanted to do and see. All the reservations, tickets & activities were easy to navigate and the detailed instructions in the app for each day extremely helpful. Our private driver, Robert, was so kind and helpful. The entire trip was a dream and I'm thrilled with our first time using Kimkim for our travel needs.

Hotel Review
Hotel Estheréa
Amsterdam

We loved this hotel and the monkeys on the wallpaper were so whimsical and fun. The coffee machine was so appreciated. The hotel was located in a great location and the decor was beautiful. I would definitely stay again.

Authenticity & Character
Location
Best location, near great restaurants and shopping
Staff
Very helpful and kind
Cleanliness & Comfort
Loved this hotel and very clean and comfortable beds
Local specialist: Bas Naus

Southern italy
Italy | Apr 11 - Apr 24, 2026

E
Elizabeth M.
Ashland, MA | Reviewed on Apr 30, 2026
Thank you, Rita, for the trip you set up for my Granddaughter Maddie, Grandson Nate, and me. Everything worked as it should. All the accommodations were great, especially Matera. You had very nice drivers for us and wonderful guides here and there. Roberta at Pompeii was so informative and that was a great experience for Nate and me. Maddie and I enjoyed the experience cooking with Madia done through Loliv.com and Claudio, and the golf cart experience at Alberobella. i have already... Read more

Thank you, Rita, for the trip you set up for my Granddaughter Maddie, Grandson Nate, and me. Everything worked as it should. All the accommodations were great, especially Matera. You had very nice drivers for us and wonderful guides here and there. Roberta at Pompeii was so informative and that was a great experience for Nate and me. Maddie and I enjoyed the experience cooking with Madia done through Loliv.com and Claudio, and the golf cart experience at Alberobella. i have already recommended both to friends who are traveling to Puglia in May and in October. The October couple has used KimKim in the past -- in fact, they were the couple who recommended the agency to me years ago. It was great fun to explore --an amazing experience to be with Nate driving the Amafi coast (!) -- so wonderful to be in Puglia with Italians, rather than tourists from all over the world. And I learned that I can, indeed, get myself through airports, trains and cities by myself when I have to . Altogether a satisfying trip for me, one I hope the grandkids will remember fondly, and one that has taught me that I will be able to travel without my late husband. Thank you for all your input, planning and execution!

Hotel Reviews
Hilton Rome Airport Hotel
Fiumicino

It was a Hilton Garden Inn. Good for the night before travel. shuttle every 15 minutes to the airport. Not much airport traffic noise

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dimora Storica Muratore
Lecce

Fascinating to be here. Location was right next to the old city and had a peaceful garden surrounding the villa. Hostess was wonderful, especially when she saved a little breakfast for my sleepy granddaughter!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boston Hotel
Bari

Well located business-type hotel right next to the old part of Bari. Comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aquatio Cave Luxury Hotel and Spa
Matera

Wow! great place with fabulous ambiance! Loved seeing the construction of a modern hotel in old caves right in the middle of old Matera.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Miramare Sorrento
Sorrento

Very pleasant place away from the crowds but within walking distance of all the shops, restaurants and activity

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Unico Relais
Napoli

Very nice once inside. the street entrance was not well labeled and took some scrutiny

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Experience in Alberobello: Trulli, Countryside & Picnic
Guided Experience in Alberobello: Trulli, Countryside & Picnic
Italy

Great fun to move around with the golf cart. The guide was on a Segway, and had grown up in the town. He had wonderful stories and experiences to share. Have the transportation made is possible to see just about the whole area in the 3 hours, as well as stops for a little shopping and lunch. Lunch was at a local's home, with a cooking demonstration and stories about the couple who lived there shared by the guide. We were also able to see the inside of a house that had been brought up to date and was currently a residence on the Unesco side of the town, as well as a house recreating what the former residents had for living space.

Quality of Experience
Food
Transport
Discover Authentic Apulian Cooking with a Local
Discover Authentic Apulian Cooking with a Local
Italy

Restaurant had exceptional character, and a wonderful, charismatic owner who taught us to make some Puglian dishes. Very patient with me -- I had a hard time mirroring her quick hands making orecchiette. The story of her place and strategy in having a vegan restaurant was so interesting. Having someone there to translate made a huge difference to what turned out to be a very genuine experience. Loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great conversation on the way
Explore Pompeii with an Archaeologist
Explore Pompeii with an Archaeologist
Italy

Excellent Guide named Roberta. Very informative, very impressive to see the engineering of the place, so much more that I expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Naples: Guided Walk & the Veiled Christ
Discover Naples: Guided Walk & the Veiled Christ
Naples

Excellent guide, great fun to walk around Naples

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano

Beatriz at Espiritu Travel put together a wonderful trip
Spain | Apr 18 - Apr 28, 2026

Rene
Rene O.
Seattle, WA | Reviewed on Apr 30, 2026
Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike... Read more

Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike through the gorge was the highlight of our trip.
Our only complaints were the noise outside our hotel in Tangier, our room was on the first floor overlooking the Petite Socco and the noise level kept us up during the night. This is a busy section of the Medina in Tangier and would have preferred a room away from the street. However, the room was authentic and very pretty. These was also a little confusion regarding our rental car access to the historic district of Grenada, we would have appreciated more details regarding getting through the check points. Overall the itinerary and activities were well planned and thought-out, thank you to Beatriz and her team for putting together a great trip, we would consider using KimKim and their specialists for our future travels. Thank you.

Hotel Reviews
Hotel Palacete de Alamos
Málaga

Beautiful and spacious room very close to the touristic center of Malaga. The breakfasts were amazing and the staff was friendly and accommodating.

Authenticity & Character
Location
Very close to the touristic center of Malaga.
Staff
very friendly and accommodating staff
Cleanliness & Comfort
Very clean
Parador de Cádiz
Cádiz

Beautiful and spacious hotel, our room was facing the water with a beautiful view. Unfortunately we were only there for one night.

Authenticity & Character
The hotel appeared to be recently renovated.
Location
Waterfront view
Staff
Cleanliness & Comfort
Activity Reviews
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

A thrilling experience, we loved being introduced to Flamenco dancing in an authentic Sacromonte location.

Quality of Experience
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain

The Alhambra is an amazing place and a not to be missed site in Granada, unfortunately it was raining the day we were there so it made the visit less than ideal

Quality of Experience
Guides, Drivers and Staff
Above the Gorge: Walk the Caminito del Rey
Above the Gorge: Walk the Caminito del Rey
Spain
Tapeo Like a Local: A Tapas Walk Through Málaga
Tapeo Like a Local: A Tapas Walk Through Málaga
Málaga

Our guide Milady was friendly and knowledgeable, she ran a great tapas tour through Madrid

Quality of Experience
We enjoyed the selection of tapas and wines at each of our stops.
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha

A Five-Star Experience: Wonders of Portugal: Culture, Coastlines & Islands
Portugal | Apr 15 - Apr 24, 2026

Vivian
Vivian W.
Minneapolis, MN | Reviewed on Apr 30, 2026
The Portugal trip was everything that we'd hoped for. Each excursion/tour was special: the Porto wine/food walking tour was great fun, and our guide was very knowledgeable. Fatima was spiritual and beautiful. The castles, the parks, the serene mountain cities, the winery tours, the caves viewed from the catamaran, the all-day Monchique mountainside tour, the train to Lisbon. I was especially impressed with our guide, JP, on the all-day Monchique tour. He was fun, highly familiar with... Read more

The Portugal trip was everything that we'd hoped for. Each excursion/tour was special: the Porto wine/food walking tour was great fun, and our guide was very knowledgeable. Fatima was spiritual and beautiful. The castles, the parks, the serene mountain cities, the winery tours, the caves viewed from the catamaran, the all-day Monchique mountainside tour, the train to Lisbon. I was especially impressed with our guide, JP, on the all-day Monchique tour. He was fun, highly familiar with the flora and fauna of each area, and offered us stunning views and grand experiences.
All of our drivers were on time and helpful. Anita and KimKim were available as needed and very helpful. We complained a bit that the kayak-to-the-caves excursion became unavailable, but that was actually a gift in disguise. We actually preferred our beautiful catamaran/cave experience with 13 passengers and 6 crew members and observed the kayakers paddling hard and furious against the winds and waves. We uttered grateful words at how things turned out and loved the catamaran vs kayak experience.
The photos and comments that I posted daily on Facebook resulted in several of my traveling friends contacting me to know which travel company we worked with. I was happy to name KimKim and expound on the excellence of their work.
Thank you for everything; our trip was memorable.

Activity Reviews
Golden Coast Catamaran Boat with SUP
Golden Coast Catamaran Boat with SUP
Portugal

This was so much fun. We enjoyed a catamaran with just 13 guests and 6 crew members. The vista was beautiful, the food and drinks were excellent (I even tried the sardines). And the staff was extremely accommodating and fun.

Quality of Experience
Food
Sardines? Not so much.
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

Relaxing river cruise with winetasting Breath-taking heights and winding roads Beautiful wineries and food Highly recommended

Quality of Experience
Food
The fish lunch was very special.
Guides, Drivers and Staff
All were friendly, entertaining, thorough in their presentations
Transport
Great driver on those winding mountain roads.
Private Guided Visit of Porto
Private Guided Visit of Porto
Porto

Highly Recommended Great Guide Fascinating information Well organized SMALL GROUP - this was a huge benefit. We saw large groups parading down the streets behind a guide with an high-flying flag. No thank you. In small group tours, one gets to meet and enjoy others in the group. In small groups you can hear the guide and ask questions as they arise. It was all very enjoyable.

Quality of Experience
Experiencing the unique eateries and wineries that we never would have found on our own.
Guides, Drivers and Staff
Local specialist: Anita Matijasevic

Portugal will forever have a place in my heart
Portugal | Apr 11 - Apr 29, 2026

Debra
Debra F.
Chicago, IL | Reviewed on Apr 30, 2026
From the beginning, when I was planning this trip to Portugal, Anita and her team at kimkim travel were there to make sure I had a fabulous vacation and most importantly that I would be safe as a solo traveler. I had told Anita that I had taught
ancient civilizations, so I was very interested in the history, but also the culture of the people. She put together an itinerary that was perfect for me. From the moment I arrived, I was treated with kindness and helpfulness from every tour guide...
Read more

From the beginning, when I was planning this trip to Portugal, Anita and her team at kimkim travel were there to make sure I had a fabulous vacation and most importantly that I would be safe as a solo traveler. I had told Anita that I had taught
ancient civilizations, so I was very interested in the history, but also the culture of the people. She put together an itinerary that was perfect for me. From the moment I arrived, I was treated with kindness and helpfulness from every tour guide and driver that got me safely from the airport to my hotel in Lisbon, from there to Evora, then to Albufeira, Porto and back to Lisbon. I had so many tour guides that it’s difficult to remember all of their names, but my trip to Fatima with Pedro was extra special. I was the only person on the tour that day, so I learned all about Pedro and his family on the drive. He stayed right by my side the entire day to offer his arm while we maneuvered over cobblestones, steep hills and uneven staircases without railings to Fatima, the monastery at Batalla, Nazare, and Obidos. He even cried alongside me when we discovered my deceased husband‘s name written on a piece of the Berlin wall in the square at Fatima. It was truly a moment I will never forget. Pedro continued to message me every day while I was in Portugal, to make sure I was safe and enjoying my tours. I can’t thank all of the wonderful people who took care of me during this remarkable trip. It was my first time in Portugal, but it won’t be my last, because I loved the people here.

Hotel Review
Évora Olive Hotel
Évora

The staff was kind and helpful in helping me plan routes to walking excursions that I did on my own. The hotel was beautiful, comfortable, and served amazing food.

Authenticity & Character
Location
After being in busy, Lisbon, it was so nice to be in a quiet location that was close enough to walk the historical district.
Staff
Cleanliness & Comfort
The Hotel Olivera had comfortable rooms, a bar and restaurant and beautiful photographs on the walls process of gathering olives.
Activity Reviews
Discover Portugal’s Birthplace: Guimarães & Braga
Discover Portugal’s Birthplace: Guimarães & Braga
Porto

It was wonderful to go back in history to the places where Portugal started. We explored, beautiful cathedrals, castles, and other import important historical sites.

Quality of Experience
Food
The foods of Portugal and the pastries are of a wide variety!
Guides, Drivers and Staff
Our tour guide was very knowledgeable about this area and happy to answer. Any questions we had.
Transport
Explore Porto’s Hidden Gems with a Local Guide
Explore Porto’s Hidden Gems with a Local Guide
Porto

Raquel, was a perfect tour guide for me and I had her all to myself. She took me to so many hidden secrets that I never would’ve found on my own. She knew that I loved history and culture, so she took me to places he knew that would be of interest to me.

Quality of Experience
My tour guide was the best! She gave me her arm to assist me on steps and steep hills! I was amazed how she knew her way through all of the tiny back streets in Portos old town.
Guides, Drivers and Staff
Raquel was a gem! I thoroughly enjoyed my afternoon spent with her
Day Excursion to Wild West Coast of the Algarve
Day Excursion to Wild West Coast of the Algarve
Portugal

This was a fabulous tour with a great guide who loved this area, because he enjoyed surfing here. He knew a lot of people and even introduced me to a man in his 80s who used to run the lighthouse at the most southwestern point in Europe.

Quality of Experience
I loved this trip because we had a variety of being inside, seeing historical churches, and a lot of time outdoors, appreciating the coastline.
Guides, Drivers and Staff
He was very knowledgeable about this area!
Transport
Full Day Historical Algarve
Full Day Historical Algarve
Portugal

It was wonderful to visit all of these small towns that were so important to the fishing industry and tourism industry in the Algarve.

Quality of Experience
We had a great group of people who enjoyed our time together!
Guides, Drivers and Staff
It always amazes me, how all of these tour guide remember all of the facts and dates for these locations. I learned so much.
Transport
Albufeira BBQ Boat Trip
Albufeira BBQ Boat Trip
Portugal

The title of this adventure is a little misleading, because there was no barbecue, but it was still a phenomenal journey. I met some wonderful people on the catamaran ride to the Bengali caves.

Quality of Experience
The catamaran was beautiful and we were served for platters and other hors d’oeuvres during the tour.
Food
Even though I didn’t get to taste any of the wine and some of the food because I was sick on the second half, the foods that I had on the journey, there were delightful!
Guides, Drivers and Staff
Transport
The ride on the catamaran was phenomenal, but the four person dinghy was terrifying to get into and out of.
Algarve Rural Safari: Off-Road Jeep Adventure
Algarve Rural Safari: Off-Road Jeep Adventure
Portugal

Being a jeep owner myself, I loved this small group trip into the heart of the Algarve. Upward driver stopped at at least a dozen times to pick leads from plants along the way and help us learn how to identify them.

Quality of Experience
Our work tour guide was fun, but an expert in the agriculture of the area.
Food
The stop at the Randy distillery was very interesting and we ate any phenomenal restaurant overlooking the valley!
Guides, Drivers and Staff
Transport
If you have problems with your back, ask to sit in the front of the jeep!
Exploring the Cork Tradition of the Alentejo
Exploring the Cork Tradition of the Alentejo
Portugal

Once again, I had a wonderful female tour guide to myself. We took a deep ride through the acres of olive trees, vineyards and finally ended in the beautiful court forest where we even saw some albino deer.

Quality of Experience
Being able to have the tour guide to myself, I was able to ask lots of questions in but answers from a very knowledgeable tour guide who was an expert in wine making!
Guides, Drivers and Staff
I loved our drive in the open Air Jeep to see all of the trees and products produced on this 800 Hector Farm
Transport
I loved the open Air Jeep
Évora Through the Ages: Guided Walk
Évora Through the Ages: Guided Walk
Portugal

I had my personal guide to myself all day. She knew that I had taught ancient civilizations, so she was ready to answer my questions and even learned a few things from me, I think! She had lived in Evora, her whole life, so she knew the people and the places we visited extremely well.

Quality of Experience
Guides, Drivers and Staff
My tour guide was a gem! I loved it, listening to her stories, especially about the chapel of the bones,
Transport
It was a walking tour, but my guide took plenty of breaks to accommodate for my bad knees!
Explore the Knights Templar: Almourol Castle & Tomar
Explore the Knights Templar: Almourol Castle & Tomar
Lisbon

Having taught about knights and castles, this tour was like a living textbook. I couldn’t believe I was seeing things that I had taught about for so many years.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Sintra: Quinta da Regaleira & Coastal Views
Discover Sintra: Quinta da Regaleira & Coastal Views
Lisbon

Going to Sintra was like walking into a fairy tale, and our guide was so knowledgeable about the area, because he was born and raised here. I met three wonderful young ladies from Belgium and one from Australia that assisted me on the steep hills and stairways. We had a lot of fun together!

Quality of Experience
It is one of the most beautiful castles I’ve ever seen!
Guides, Drivers and Staff
Our tour guide and driver was from Centra and DAVID specs not only about the castle but other locations in the area.
Transport
Lisbon Roots: A Food & Cultural Walk
Lisbon Roots: A Food & Cultural Walk
Portugal

This was my first tour and an awesome way to be able to meet a few people and get appetizer-sized tastes of great Portugal foods and wines. It helped me make decisions about what to order for the rest of the trip.

Quality of Experience
Delicious foods, a guide who was knowledgeable about Lisbon, and wonderful tourist from other countries to share the experience with.
Food
All of the foods were hot and tasty, and it was wonderful to be able to try five different wines from the area.
Guides, Drivers and Staff
Transport
I walked to this destination with great directions from the hotel staff.
Local specialist: Anita Matijasevic

Loved This Trip
Ireland | Apr 22 - Apr 27, 2026

T
Thomas F.
Cartersville, GA | Reviewed on Apr 30, 2026
We had a wonderful time on this trip. It was well planned and we felt supported by our travel agent Claire when we had questions. Our best memories are those of the Irish people. They were friendly and caring. The sheep farm, falconry, bike tour, cliffs, jaunting car, abbey, castle rock were all spot-on for our preferences. Read more

We had a wonderful time on this trip. It was well planned and we felt supported by our travel agent Claire when we had questions. Our best memories are those of the Irish people. They were friendly and caring. The sheep farm, falconry, bike tour, cliffs, jaunting car, abbey, castle rock were all spot-on for our preferences.

Hotel Review
The Green
Dublin

Clean and modern. The newly constructed room was a little unusual. We could not see well in the bathroom mirror since we couldn’t get close to it. Sofa across from TV was uncomfortable. The staff was very nice. We liked being close to shopping

Authenticity & Character
Bathroom mirror too far from sink. Uncomfortable sofa
Location
Close to restaurants and shopping
Staff
Cleanliness & Comfort
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Apr 30, 2026
Hi Thomas, Thank you so much for taking the time to share your feedback, it truly means a great deal to me! I'm so glad to hear you had a wonderful trip and felt well supported throughout. That's exactly what I strive for, and knowing that it made a difference brings me real joy. What a beautiful way to sum up Ireland — its people really are its greatest treasure, aren't they? Their warmth and genuine friendliness are something that stays with you long after you've come home. I'm thrilled... Read more

Hi Thomas,

Thank you so much for taking the time to share your feedback, it truly means a great deal to me!

I'm so glad to hear you had a wonderful trip and felt well supported throughout. That's exactly what I strive for, and knowing that it made a difference brings me real joy.

What a beautiful way to sum up Ireland — its people really are its greatest treasure, aren't they? Their warmth and genuine friendliness are something that stays with you long after you've come home.

I'm thrilled that all the experiences we selected were such a good fit for you — the sheep farm, falconry, bike tour, Cliffs of Moher, jaunting car, abbey, and Rock of Cashel. It's so rewarding to know that the activities aligned perfectly with your interests. That's exactly the kind of feedback that makes the planning process so worthwhile!

On the hotel front! I'm sorry the Green didn't quite hit the mark. I had selected what I believed to be one of their more conventional room configurations, but I'll follow up with them about the setup and pass along your comments.

I'm grateful for your kind words and for trusting High Point Holidays with your Irish adventure. I truly hope we'll have the chance to plan another trip for you soon, there are so many wonderful destinations waiting to be explored, from Scotland and England to Italy and beyond!

Warmly,
Claire & The High Point Holidays Team

Both guides we had were excellent: Mr. Peter ...
Japan | Apr 9 - Apr 19, 2026

M
Marie H.
Boston, MA | Reviewed on Apr 30, 2026

Both guides we had were excellent: Mr. Peter and Ms. Young. Very energetic and knowledgeable. We did pretty much everything a tourist would want to do, seeing Mt Fuji was probably the coolest experience.

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on May 01, 2026

Hi Marie,

Thank you so much for your kind words — it truly means a lot to us 😊

I’m so happy to hear that both Mr. Peter and Ms. Young made such a positive impression. They are indeed wonderful guides, and it’s great to know their energy and knowledge helped make your experience even more memorable.

And yes — seeing Mt. Fuji is always something special ✨ I’m glad it was a highlight of your trip!

Thank you again for your trust in us. It was a pleasure planning this journey for you, and I truly hope we’ll have the opportunity to travel together again in the future.

Warm regards,
Bella

Family Journey to Peru
Peru | Apr 21 - Apr 28, 2026

N
Nicole B.
Newark, NJ | Reviewed on Apr 29, 2026
We had such a fantastic time. Jimena carefully curated the itineraries, hotels and restaurants that all surpassed our expectations. Our guide Guido was excellent - he was always attentive and had an incredible breadth of knowledge about the Incas, the sites we visited and all local customs and foods. We had a lot of fun with him! I can’t stress enough how perfect the hotels were - beautiful spots we would not have found on our own. Read more

We had such a fantastic time. Jimena carefully curated the itineraries, hotels and restaurants that all surpassed our expectations. Our guide Guido was excellent - he was always attentive and had an incredible breadth of knowledge about the Incas, the sites we visited and all local customs and foods. We had a lot of fun with him! I can’t stress enough how perfect the hotels were - beautiful spots we would not have found on our own.

Hotel Review
Antigua Casona San Blas
Cusco

Nestled in the Cuzco downtown - this hotel was had a beautiful lush courtyard, lovely breakfast, and we loved the hot water bottles tucked I your beds and the nighttime tea! The staff was excellent and very accommodating.

Authenticity & Character
Modern but rustic
Location
Right in the downtown
Staff
Cleanliness & Comfort
Really nice showers!
Activity Reviews
Moray circular terraces and soft hike to Maras salt mines
Moray circular terraces and soft hike to Maras salt mines
Peru

This is a fascinating site. We strongly recommend seeing it and buying the pink salt!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Visit to Machu Picchu: The Royal Design
Morning Visit to Machu Picchu: The Royal Design
Peru

Words cannot do justice to seeing the sunrise over Machu Picchu!!

Quality of Experience
Guides, Drivers and Staff
Guido knew exactly where to go to get the best photos and how to avoid the crowds.
Transport
Lunch at Hacienda Huayoccari
Lunch at Hacienda Huayoccari
Sacred Valley

What a stunning property and the food was fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Apr 30, 2026

Hi Nicole!

Thank you for taking the time to leave such a lovey review :) We’re delighted to hear that your time in Peru was fantastic. Guido was also happy to read that you enjoyed his company. He is passionate and incredibly dedicated so hearing that has absolutely make his day.

Thank you again for letting us be part of your journey. We hope Peru stays close to your heart.

Warmest greetings from Peru,
Jimena

Why travelers love kimkim

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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.