Kimkim Trip Reviews

4.8
Based on 22,031 ratings
Read 22,031 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Experience
Iceland | Sep 5 - Sep 16, 2026

J
Jim W.
Chicago, IL | Reviewed on Sep 27, 2026
Noga and the team were fantastic — top‑tier service from start to finish. Read more

Noga and the team were fantastic — top‑tier service from start to finish.

Hotel Reviews
Berjaya Hotel Mývatn
Mývatn

Very nice hotel and good location for the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hotel Akureyri
Akureyri

Hotel was very nice and staff was very nice.

Authenticity & Character
Location
Had to drive to get to downtown and may have liked a location closer where we could have just walked.
Staff
Cleanliness & Comfort
Hótel Fransiskus Stykkishólmi
Stykkishólmur

Very nice hotel and staff was very friendly and helpful.

Authenticity & Character
The rooms were very nice, and I appreciated that the chapel remains active. We were able to attend a Mass before leaving for our next stop, and both the nuns and the priest were wonderfully welcoming.
Location
Enjoyed our stay in this small town and nice view of the harbor.
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Nice hotel with very good service. Breakfast was excellent.

Authenticity & Character
Location
A little bit of a walk to get to the main downtown area.
Staff
The front desk people were very welcoming and helpful.
Cleanliness & Comfort
Local specialist: Noga Heyman

Overall, the planning and execution of the trip was excellent.
Peru | Sep 12 - Sep 21, 2026

Leonard
Leonard T.
San Jose, CA | Reviewed on Sep 27, 2026
Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but... Read more

Overall, the planning and execution of the trip was excellent. Eduardo was a fantastic coordinator and was always ready to help. Gerbreth in Lima and Andres in Cuzco were also excellent coordinators and very helpful, always on time and polite. The itinerary was great, but we would have done some things differently if we had known. The initial stay in Lima was too long and we could have skipped the Danza show (which was very nice but not essential) and the gastronomic tour (also very nice but not essential). Instead, we would have preferred to stay an extra day in Cuzco which is more interesting to us. Rolando in the Amazon jungle tour was great and very knowledgeable. In Cuzco we enjoyed the visits to the various ruins and Machu Picchu. Julio was a good guide but his English was hard to understand at times and he always seemed in a rush. The city tour of Cuzco was not really a city tour as much as a tour of the cathedral and a convent that contained some Inca temple ruins. The Cathedral and convent tours were far too long and very boring to us. The guide, Emil, was enthusiastic and polite, but his English was very hard to understand. He also seemed in a rush all the time and we did not have time to stop to buy snacks or drinks. The latter part of the tour to the ruins on the outskirts of the city were interesting but were quite rushed and again hard to follow Emil's English. We were hungry most of the time and there was no chance to get a snack along the way. Overall we'd prefer a bit slower pace with a bit more free time to visit markets and try food on our own.

Hotel Reviews
Holiday Inn Lima Airport
Lima

Good airport hotel.

Authenticity & Character
Inside the hotel it is clean and safe, all modern and up to date.
Location
Good for next day air travel. However, even being so close to the airport we needed 20-30 minutes to get to the terminal due to traffic and construction. The surrounding area is unpleasant and not walkable.
Staff
They were all friendly and helpful.
Cleanliness & Comfort
No issues at all.
Sonesta Hotel Cusco
Cusco

Excellent hotel and location. Excellent breakfast. Staff were all great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corto Maltes Amazon Lodge
Puerto Maldonado

Excellent lodge in a primitive setting. Staff are friendly and helpful. Food is simple but good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There was no hot water for showers in our cabin and overall it was a bit too rustic for our taste.
Dazzler Miraflores by Wyndham
Lima

Very nice hotel but a bit out of the way for walking around Lima.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco city tour & nearby Archeological Sites (Small Group)
Cusco

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Exquisito Peru - Gastronomic tour and local market visit. - Private
Exquisito Peru - Gastronomic tour and local market visit. - Private
Lima

Not very interesting to us but should appeal to many others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lima: Colonial city tour & Larco Museum
Lima: Colonial city tour & Larco Museum
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Corto Maltés 3D/2N (day 2)
Corto Maltés 3D/2N (day 2)
Puerto Maldonado
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Machu Picchu (Group)
Full day Machu Picchu (Group)
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Sacred Valley Tour - Shared Services
Sacred Valley Tour - Shared Services
Peru

Need to allow more time and have better a English speaking guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eduardo Ponce

Once in a lifetime adventure!
Norway | Sep 14 - Sep 23, 2026

Lisa
Lisa T.
Seattle, WA | Reviewed on Sep 27, 2026
Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never... Read more

Our trip was really wonderful. Maria was so easy to work with and she planned our activities perfectly after we told her what we really wanted to see and do, and then her own suggestions added excitement and fun to the trip. We loved having all our tickets/passes/bookings right at hand in the app. But even better was all the addresses, suggestions for what to wear or to bring to an activity were right at our fingertips and so helpful. We smoothly moved from one place to another and never had a problem with any of our plans. So thoughtfully detailed and planned out!

In Oslo, we explored based n the suggestions Maria gave us and enjoyed, parks, gardens, museums and the palace and opera house. Our guide on a nature tour, Giovanni, gave us ides for where to go after our tour and even helped us find the best way to get where we wanted to go. Our time in Oslo was so much fun.

My biggest “want” was to see the fjords. Maria set us up for a really amazing experience in the Sognefjord and surrounding fjords. We had a lovely train ride from Oslo to Flǎm and we stayed in Aurlandsfjord that night which was was the most magical place. We did the sauna there and jumped into the fjord which is a must do while in Norway. Our hotel there was lovely and we woke up to such beautiful views it was breathtaking. We had a RIB boat tour with Inge, who was a fabulous guide and delighted us with some fun history of the area as we cruised the lovely fjords. We ferried to Balestrand after that and spent two days in that part of the fjord. We went to see the Glacier Museum in Faerlandsfjord aboard a vintage ferry with our guide Guya (sp?) who shared his own history of watching the glacier change over time having lived in the area all his life. It was a beautiful thing to see and learn about.

We left by ferry for Bergen after that and spent our last 3 days discovering the fascinating area that my family are from. We kayaked in the North Sea with Iris as our guide and she knew much about the region and its history and she showed us some beautiful parts of Bergen we would not have otherwise seen. We went to the Troll Museum and the University of Bergen Museum and enjoyed both. A trip up the funicular with tickets that were flexible allowed us to do that on a day when the rain stayed away. We enjoyed the ride and found ourselves wandering a troll forest at the top and then hiking a bit to a pretty lake. All of this right above Bergen yet we felt miles away from the noise of the city. We shopped, tried local foods and even got a have a beer in a wine cellar built in the Middle Ages.

The peace of mind knowing everything was in place and easily accessible within the KimKim app, made this trip so hassle free we were able to enjoy every moment. I could not have planned a trip in a place I have never been to before and not had a lot of stress. KimKim made it possible without the stress. The support staff even checked in with us to make sure we were happy. Maria and her team did such a wonderful job helping us have a memorable, everything we wanted it to be trip - we can’t thank you enough!

Hotel Review
Hotel Aurlandsfjord
Aurland

We enjoyed our stay at this hotel so much. The staff were not just welcoming and friendly, they went out of their way to make our stay amazing. The food was fantastic and the location is just delightful.

Authenticity & Character
So much charm and nicely appointed rooms.
Location
The views are incredible
Staff
They were just delightful!
Cleanliness & Comfort
Activity Reviews
Shared Fjord Sauna Experience - Flåm
Shared Fjord Sauna Experience - Flåm
Flåm

This was our favorite activity. While the guide/concierge was just ok, the sauna itself, the facility, location and amenities were wonderful. We had so much fun that evening we will never forget it.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

Inge gave us a wonderful view of the fjord near Flåm. The ride was smooth and comfortable and she gave us great photo opportunities, entertained us with stories of the area and its history in a witty and fun way.

Quality of Experience
Guides, Drivers and Staff
Transport
Food & Culture Walk
Food & Culture Walk
Bergen

We very much enjoyed walking the Bergen and Brggyn area to learn more about the history and culture. The food was great and we learned so much.

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Safari by Premium RIB
Mostraumen Fjord Safari by Premium RIB
Bergen

This is a high speed adventure ride from Bergen to the fjord. It was exciting and beautiful.

Quality of Experience
The ride was exhilarating and the scenery was beautiful.
Guides, Drivers and Staff
Our driver/guide was great. The staff helping us gear up were rushed, but helpful
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Iris was a wonderful guide and the equipment and instruction were all spot on. We had a lovely time exploring the islands.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand

The boat was so much fun - it was a vintage ferry with friendly staff and it made the trip seem so very Norwegian. Our guide was amazing, the museum is very interesting and had so many hands on exhibits, we really learned a lot. The glacier visit was very memorable and scenic.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Giovanni was a wonderful guide for our tour and so helpful with suggestions of others things to do and try.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Shephard

The entire trip was AMAZING! Our accommodatio...
France | Sep 10 - Sep 24, 2026

C
Cheri C.
Atlanta, GA | Reviewed on Sep 27, 2026
The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. ... Read more

The entire trip was AMAZING! Our accommodations (except for the Pavillion Arms) were great! I especially enjoyed the Old Vine Inn in Winchester- GREAT location, GREAT restaurant challenging stairwell. Our tour guide in Winchester (David?) was perfect for us - good historical knowledge, and wonderful overview of beautiful old city! The Lodge in Newquay was lovely with a nice restaurant! Tour guides in France were excellent - great tour of St. Malo and Mount Michel with Samuel was perfect. Nina and Lucy were also great for our food tour and D-Day beaches. All were prompt and very professional. We were able to see and do far more than we would have been able to with our excellent guides! I also appreciate that they offered my husband a more gentle pace - helpful for aging folks! I would LOVE to go back soon!

Hotel Review
The Old Vine
Winchester

VERY helpful staff and beautiful room! Stairs could be challenging for some, but the location is incredible adjacent to the cathedral. We enjoyed the restaurant as well.

Authenticity & Character
Adjacent to the cathedral - in the heart of old Winchester
Location
Staff
Parking was challenging - we received parking assistance which was invaluable.
Cleanliness & Comfort
The entire hotel was lovely, clean and comfortable.
Local specialist: Justine Edelin

Wonderful everything was wonderful. Thanks fo...
Norway | Aug 31 - Sep 23, 2026

Brian K
Brian K W.
Denver, CO | Reviewed on Sep 27, 2026
Wonderful everything was wonderful. Thanks for your help you made our trip a great success! Read more

Wonderful everything was wonderful. Thanks for your help you made our trip a great success!

Hotel Reviews
Svinøya Rorbuer
Svolvær

Best place we stayed on the whole trip on a stormy day we could see the weather and on a clear day we could walk where we wanted and the food was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

Location was perfect, Quiet great food a stay of a lifetime! Thanks.

Authenticity & Character
Location
Staff
The desk clerk was amazing!
Cleanliness & Comfort
Svalbard hotel | The Vault
Longyearbyen

Perfect location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Safari
Svalbard

Our guide was a perfect gentleman when we were at the glacier he would us let enjoy the quiet and the calfing of the glacier. It was the most peaceful and full of awe trip. Hard to explain but just perfect!

Quality of Experience
Guides, Drivers and Staff
Just was so nice and we just enjoyed him and the trip.
Transport
It’s a long way and felt like a big adventure.
City Walk
City Walk
Norway

This was the best our guide was perfect and I would go with her anywhere!

Quality of Experience
Guides, Drivers and Staff
Our guide was the best ever!
Transport
Local specialist: Anna Grindevoll Strønstad

This was the most stress-free vacation
Italy | Sep 14 - Sep 22, 2026

Michael
Michael V.
Ridgeland, Mississippi, USA | Reviewed on Sep 27, 2026
This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything. Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or... Read more

This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything.

Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or rest up when we were tired.

Hotel Review
Palazzo Castri 1874
Florence

This was our favorite hotel of our three city vacation. The staff, the room, the meals - everything was perfect. Florence is such a walkable city and the Palazzo Castri 1874 we well situated for our exploration of the historic area. I don't know if we will return to Florence, but if we do, this is the only hotel in which I want to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli

Top notch service! Trip of a lifetime! 10/10 experience!
Italy | Sep 18 - Sep 26, 2026

Elizabeth
Elizabeth S.
Franklin, MI, USA | Reviewed on Sep 27, 2026
Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be... Read more

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler

Brilliant trip for us to England/France...
France | Sep 10 - Sep 24, 2026

D
Dale J.
Miami, FL | Reviewed on Sep 27, 2026
Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one. Read more

Justine created a brilliant trip for us to the west of England and the North of France. Our guides were knowledgable and our accomodations were always good, some exceptional. I might have been able to build a similar trip from the States but it would not have been nearly as good as this one.

Hotel Reviews
Le Domaine de Bayeux
Bayeux

This is a unique conversion on the edge of Bayeux. It looks like a wealthy merchant's house from the 19th century and it has gorgeous gardens in the back. We stayed in the family suite, and not a standard room, so my comments may not apply to all. The rooms have a old aristocracy feel but the bathroom is completely updated and modern. The staff were friendly and helpful. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison des Armateurs 4*
Saint Malo

Lovely hotel inside the walls in St. Malo. Staff were friendly and helpful. Breakfast was excellent. You couldn't find a better base for exploring this beauritful walled city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lewinnick Lodge
Newquay, Cornwall

This is an amazing place. We stayed in an oceanside room - these are built into the cliff face below the main hotel. All we could see were the sea and the headlands. Rooms were plenty big for 2. The restaurant was excellent for Breakfast and Dinner. The location is brilliant for exploring Cornwall and THE VIEW!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Old Vine
Winchester

Classic English Inn on the Cathedral Square in Winchester. You could not find a better place to explore Winchester from. The staff were kind and helpful. The restaurant was very good for both breakfast and dinner. It is in the old downtown, so if you are driving, don't have too big a car.

Authenticity & Character
Classic old English Inn
Location
On the cathedral square
Staff
Kind, friendly and enormously helpful
Cleanliness & Comfort
Local specialist: Justine Edelin

Best South Korea Tour ever
South Korea | Aug 23 - Sep 10, 2026

Henville
Henville R.
Leicester, NC, USA | Reviewed on Sep 27, 2026
Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea.... Read more

Our guides were great. Nicole was really amazing and fun to be with on our tour of the Fortress in Suwon. We wanted to detour to Osan to take some pics of my old base but wasn’t able to do so but everything else went well. Billy our guide for our trip from Seoul to Gwangju, Daegu, Cheongju, and Pusan was extremely well versed in the history of the different dynasties and period of Korean history. He did everything to ensure we had a great time as we journeyed through the land of South Korea. Christine was always available to help and to fix anything that went wrong or keep us informed of any changes or updates to our itinerary. We love the Hotel arrangements and the food offerings at each location. Our tour in Daegu and Cheongju as well as Pusan were great. The people we met were so warm and attentive to our being able to have a wonderful experience in South Korea. We were able to visit the Language Institute in Seoul and Pusan and attended church on two Sabbaths and met some wonderful people of our faith. We enjoyed the spiritual fellowship with them and great food as well. Our trip to Jeju had a small hiccup with airport security but Christine came to the rescue and remedied the situation. Thanks for all your help Christine. You were great. We plan to visit again in 2030. Hope to stay in touch with Billy(Lee Kyung Jong), so we can see him again soon. Thanks to everyone involved in making our trip to South Korea so enjoyable and such a memorable success.

Hotel Review
Nine Tree Premier Hotel Insadong
Seoul

Great stay and good breakfast. Perfect location to access all of Seoul’s attraction. Wonderful staff. Great for long stays or short stay.

Authenticity & Character
Great service, authentic Korean food and good amenities
Location
Close to everything you’d want to do in Seoul.
Staff
Warm and helpful. Quick to respond to any request.
Cleanliness & Comfort
Great room service each day.
Local specialist: Christine Liu

Trip of a Lifetime
Italy | Sep 12 - Sep 20, 2026

A
Aldo B.
Chicago, IL | Reviewed on Sep 27, 2026
The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended. Read more

The hotels were fantastic, the itinerary was well thought out and organized, and Anita and the whole KimKim team were very responsive. Could not have planned it this well by myself. The other plus is that KimKim and Anita struck the right balance between organized excursions and free time so that we did not feel like we always had to be somewhere at a certain time. Highly recommended.

Hotel Reviews
Hotel Chalet Svizzero
Courmayeur

Small but very well appointed rooms making full use of the space, with ample closet space, a couch, small fridge and balcony

Authenticity & Character
Location
5 minute walk to town center
Staff
Cleanliness & Comfort
Turin Palace Hotel
Turin

First class rooms and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgraded to a room with a balcony
Local specialist: Anita Matijasevic

Don't waste your time on Zagreb, two days max...
Croatia | Sep 3 - Sep 23, 2026

A
Alexander R.
Edwardsville, IL | Reviewed on Sep 27, 2026
Don't waste your time on Zagreb, two days max. Korcula!!!! Read more

Don't waste your time on Zagreb, two days max. Korcula!!!!

Hotel Reviews
Villa Bonaca
Skradin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Collection Dubrovnik President Hotel
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aminess Liburna Hotel
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Corner
Split

OK for short stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
OPTIONAL : Oyster tasting in Mali Ston
OPTIONAL : Oyster tasting in Mali Ston
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 27, 2026

Hi Alexander,
Thank you for your time to leave review. Some text might be missing, but it was a pleasure talking to you and supporting you during your 20-day trip. Glad to hear you liked all the excursions, guides and Croatia generaly. Not everyone gets a chance to explore in depth as you did.
Many regards from Croatia
Best
Robi

AMAZING!! 10 out of 5 stars!!
Italy | Sep 18 - Sep 26, 2026

J
Jason S.
Chicago, IL | Reviewed on Sep 27, 2026
If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I... Read more

If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I had to do was send them a text. Cannot recommend KimKim highly enough.

Hotel Review
Oltrarno Splendid
Florence
Authenticity & Character
Location
Loved the more quiet but still lively and lovely Oltrarno neighborhood
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler

KimKim arranged an 8 day trip to Florence and...
Italy | Sep 12 - Sep 19, 2026

M
Melissa J.
Los Angeles, CA, USA | Reviewed on Sep 26, 2026
KimKim arranged an 8 day trip to Florence and Rome in September for me and my husband. We knew we were interested in science/engineering and food, and asked for a "mid-range, upscale" plan. KimKim quickly connected us with a local "travel designer" in Italy at a company called My Custom Journey. We were assigned to Valeria (and assisted by Lucrezia) who worked with us over the next few days to arrange a plan that gave us exactly what we wanted. The plan included an activity or two each day,... Read more

KimKim arranged an 8 day trip to Florence and Rome in September for me and my husband. We knew we were interested in science/engineering and food, and asked for a "mid-range, upscale" plan. KimKim quickly connected us with a local "travel designer" in Italy at a company called My Custom Journey. We were assigned to Valeria (and assisted by Lucrezia) who worked with us over the next few days to arrange a plan that gave us exactly what we wanted. The plan included an activity or two each day, with a free day in each city for us to manage on our own. The plan came in about 30% over the range I had selected, but it included everything we wanted, with excellent hotels (four star, centrally located, comfortable size and amenities) + private transfers and drivers for all the on ground travel in Italy. That means we were met at the airport by a guide, driven to our hotel, driven from our hotel to the train station and personally guided to the train, with the same level of service when it was time to head home. This made our trip completely stress free and luxurious feeling - well worth the extra cost. I'm sure they would have adjusted to fit into our range if we balked at the upgrades.

For one of our free days, we found an underground labyrinth tour that was a bit out of town, and Valeria was able to secure a car to take us to and from. She also contacted the labyrinth company directly when it didn't look like there would be an English tour on the day we were free. They were able to get us a private tour last minute! They were also very responsive about any questions we had about shopping areas, art galleries, appropriate attire, and scheduling.

On the ground in Italy we were supported by Daniela who we were able to contact easily on WhatsApp. She was quick to respond and great at addressing any issues that came up (e.g., there was a flood in Florence that affected a tour we had planned and she was able to adjust our day). The best tour Valeria and team arranged for us in Rome was an all day tour down Appian Way to see catacombs, mausoleums, and the ancient aqueduct. Our tour guide for that day was Maria Teresa and she was so knowledgeable! In Florence, we had the same guide for all our activities - Valentina - who was an art historian but was also able to speak knowledgably about the science museums we visited. She also arranged for us to skip the line at All'Antico Vinaio ;-)

The only thing we didn't love about KimKim is the fact that they use their own app to deliver the travel plans. It does a great job of collecting all the activities plus the tickets, addresses, and details we needed. So, on its own it's fine. The challenge is that we use TripIt for all our travel tracking and planning and there's no way to import the KimKim content in TripIt. Since TripIt is where we keep our flight info and restaurant reservations, it would be wonderful if we could have incorporated the KimKim stuff into the app we already use for all our other travel stuff.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 27, 2026
Hi Melissa,
Thank you so much for your wonderful and thoughtful review!
It was truly a pleasure helping you and your husband create a trip that reflected your interests and travel style.
The Appian Way is actually one of my favorite places in Rome, so I’m especially happy to hear that you enjoyed it too!
And I was so glad we managed to arrange the private labyrinth tour for you, even at the very last minute.
As for TripIt, I’m not familiar with the app myself, but your suggestion is very... Read more

Hi Melissa,
Thank you so much for your wonderful and thoughtful review!
It was truly a pleasure helping you and your husband create a trip that reflected your interests and travel style.
The Appian Way is actually one of my favorite places in Rome, so I’m especially happy to hear that you enjoyed it too!
And I was so glad we managed to arrange the private labyrinth tour for you, even at the very last minute.

As for TripIt, I’m not familiar with the app myself, but your suggestion is very helpful.
I’ll definitely pass your feedback along to the KimKim team and ask whether an integration or import option could be considered in the future.
I’m especially happy to hear that the extra touches, flexibility, and personal support made your journey feel seamless and stress-free.

It was a pleasure working with you,
Hope to see you again here in Italy.
ciao valeria

Rachel went above and beyond. Was such a grea...
Scotland | Sep 8 - Sep 19, 2026

R
Rick T.
Newark, NJ | Reviewed on Sep 26, 2026
Rachel went above and beyond. Was such a great trip. Read more

Rachel went above and beyond. Was such a great trip.

Hotel Review
Pine Trees Hotel
Pitlochry

Check in gal was awesome! Very cool hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rachel Long

We will never travel to Europe any other way,...
Portugal | Sep 14 - Sep 23, 2026

Nancy
Nancy H.
Atlanta, GA | Reviewed on Sep 26, 2026
We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and... Read more

We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and relaxing, as Anita laying the ground work meant that we never had to worry about what's next. We both were impressed at how quickly our guides were prepared to pivot to accommodate my mobility challenges allowing us to truly enjoy our surroundings. Not a small thing in a country of hills and more hills, chunky cobblestone and uneven curbs,

Portugal was packed with adventure, beauty, wonderful food and wonderful people. Taking this personal approach also meant that we felt that we made personal connections with real Portuguese. Sharing personal stories about children, families and pride of culture is the reward of travel, not just checking off boxes of attractions. We savored every minute of this trip!

Thanks to all of out drivers and guides and to Sofia, our host for a lovely dinner in her home in Lisbon. All were exceptional: Lino, Nuno 1, Nelson, Tiago, Nuno 2, Paulo and even the cork farmer, whose name I do not know.

We will be back!

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Elegant boutique hotel with modern aesthetic. Small, intimate dining facility used for breakfast and dinner. All were exceptional, in fact, I wish I lived there! Small inner courtyard pool perfect for relaxing after a hot sunny day. Rooms were every comfortable, providing black out curtains, sophisticated shower, cushy bed. Evora was the perfect way to end out tour!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Editory Garden Porto Hotel
Porto

This hotel was adequate, but a little disappointing. It seems to be affiliated with a hospitality training school, so the staff (students?) seemed to be spread too thin. Everyone was multitasking , and no one was particularly focused at the task at hand. It felt as though there were no systems in place and no mechanism to problem solve. Not sure if I ever saw a manager. The staff were, however, unfailingly nice and hospitable. Greatly appreciated!

Authenticity & Character
Location
A little outside central areas, but close to the subway.
Staff
Cleanliness & Comfort
BessaHotel Liberdade
Lisbon

Lovely boutique hotel in a great location. Staff was very attentive. There is a restaurant and room service. Rooms were delightful and very comfortable.

Authenticity & Character
Rooms were quiet and bed was relaxing.
Location
On Liberty Ave . Near public transport and a tuktuk on every corner!
Staff
Came to my rescue!
Cleanliness & Comfort
Well maintained. Super clean.
Activity Reviews
Portugal - Important Trip Information: Please Review Before Departure
Portugal - Important Trip Information: Please Review Before Departure
Portugal
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon
Cork Experience with Wine & Lunch
Cork Experience with Wine & Lunch
Évora
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Évora Through the Ages: Guided Walk
Évora Through the Ages: Guided Walk
Portugal
Porto Up Close: A Private Walking Experience
Porto Up Close: A Private Walking Experience
Porto
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Awesome introduction to Lisbon. Great food and great company!

Local specialist: Anita Matijasevic

Excellent experience with a last-minute trip to Greece
Greece | Sep 16 - Sep 25, 2026

Michele
Michele E.
Seattle, WA | Reviewed on Sep 26, 2026
Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip. Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages... Read more

Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip.

Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages tour. Something to note with morning tours, in Greece hotel breakfasts are served later than in the USA so have an alternate plan for breakfast if you venture out before 8:30 AM. Our hotel in Crete did offer an early continental breakfast if coordinated the day before which was really helpful.

We had a great experience with kimkim and will definitely consider using them for future trips.

Local specialist: Anna Nikitopoulou

Morocco trip 2026
Morocco | Sep 20 - Sep 26, 2026

Neil
Neil K.
Los Angeles, CA | Reviewed on Sep 26, 2026
The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been... Read more

The trip was interesting. We enjoyed visiting Morocco and seeing the country. However, the extensive and lenghty driving between cities during the trip was not enjoyable. That was likely due to our own fault in not fully understanding the distances. For example, the 9 to 10 hour journey from Fes to Majourga and then into the desert was not good. Flight options would have been appreciated. Also, the car provided was not good enough. It was too old and uncomfortable. We also should have been aware of what constitutes a Riad. We enjoyed it as an experience but we would have preferred slightly better hotel options.

Nevertheless, the best part of the trip was our driver Samir. He made the trip worthwhile for us: he was humble, respectful and courteous. He was also very good driver and had a great attitude, a wonderful ambassador for your country. We highly recommend Samir and will mention him to our friends who wish to visit Morocco!

Hotel Reviews
Villa Des Orangers
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed and sheets could be improved
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds and pillows
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Too touristy
Location
Staff
Cleanliness & Comfort
Better food!!!!
Karawan Riad
Fès

Beautiful Riad, but poor location and food. Enthusiastic service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
 Fes to the Sahara via the Atlas (Camel Ride included)
Fes to the Sahara via the Atlas (Camel Ride included)
Morocco
Quality of Experience
The driver Samir. Without him, would not have been worth the experience
Guides, Drivers and Staff
Samir was the bomb!! He was the best and made our trip good.
Transport
Car was not up to standard. Old and uncomfortable and rattled
Local specialist: Imane Ouriche

Jamal was THE best guide I’ve ever had in all...
Morocco | May 24 - May 31, 2026

M
Miles N.
Newark, NJ | Reviewed on Sep 26, 2026

Jamal was THE best guide I’ve ever had in all my years of traveling. If I were his managers I’d promote him in a heartbeat. He was more than just a guide, he was a great friend to all of us on our trip. He went above and beyond, faced difficult situations, and made sure we were satisfied each day of our trip.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Sep 27, 2026

Dear Miles,

Thank you for this wonderful review! It's a real joy to read, and we'll make sure Jamal sees it. He puts his heart into every trip, and hearing that he became a friend to your whole group means everything.

It was a pleasure having you with us. You'll always be welcome back in Morocco, and Jamal would be delighted to show you more of it.

Warm regards,
Hamza

Great trip to Bangkok and Koh Samui!
Thailand | Jul 29 - Aug 6, 2026

Kerry
Kerry H.
New York, NY, USA | Reviewed on Sep 26, 2026
We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to...
Read more

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews
Symbolic temples & Klong tour
Symbolic temples & Klong tour
Bangkok

It was a hot and steamy day but the temples were worth it! So extravagant and ornate. It is a feast for the eyes indeed!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Samui Elephant Sanctuary (Joining morning visit)
Samui Elephant Sanctuary (Joining morning visit)
Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience
The sites, the smells, the people! There is so much to see and enjoy at the markets.
Food
Guides, Drivers and Staff
Transport
From The Oldest To The Coolest
From The Oldest To The Coolest
Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience
I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.
Guides, Drivers and Staff
Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.
Transport
The driver was always there to pick us up and drop us off right on time.
Island Organics Thai cooking Class Koh Samui (Joining Class)
Island Organics Thai cooking Class Koh Samui (Joining Class)
Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience
Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.
Food
Delicious!
Guides, Drivers and Staff
Courteous and helpful.
Transport
on time and safe,
Local specialist: Lilian Nguyen

Our trip overall was great. Our guide on Hvar...
Croatia | Sep 16 - Sep 25, 2026

Randy
Randy G.
Newark, NJ | Reviewed on Sep 26, 2026

Our trip overall was great. Our guide on Hvar was a bit vague on the geography and history of the island.

On the other hand in Zagreb was amazing.

Ms. Broj Iskaznice provided the best full day tour we have ever had. She was extremely knowledgeable , well organized and flexible about accommodating our needs. You should use here for all of your guests.

Thank you Ivan,
Randall Grosberg

Local specialist: Ivan Cosic

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.