Kimkim Trip Reviews

4.8
Based on 22,374 ratings
Read 22,374 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

18 days in SE Asia
Vietnam | Oct 2 - Oct 18, 2026

Linda
Linda W.
Oregon City, OR | Reviewed on Oct 19, 2026
We had a great experience working with Alex to make this trip happen. We visited Vietnam, Cambodia and Thailand over 18 days - our first trip to SE Asia. Alex booked guides, drivers and activities for us in each location along with hotels and airport transfers and plane tickets to cities along the way. We loved all of it. Our fave country- which surprised us- was Cambodia. The Royal Crown Hotel in Siem Riep was also our favorite hotel. And we had the best guide there, too. We enjoyed touring... Read more

We had a great experience working with Alex to make this trip happen. We visited Vietnam, Cambodia and Thailand over 18 days - our first trip to SE Asia. Alex booked guides, drivers and activities for us in each location along with hotels and airport transfers and plane tickets to cities along the way. We loved all of it. Our fave country- which surprised us- was Cambodia. The Royal Crown Hotel in Siem Riep was also our favorite hotel. And we had the best guide there, too. We enjoyed touring Ankar Wat but the smaller temples were the best. Loved the Apsara dance show, too, the first night we arrived. We loved seeing Hanoi - the cooking class, city tour, a walk around the lake and the water puppet show. Our favorite part of Ho Chi Minh City was our day spending time on the Mekong River delta. And of course Thailand was awesome, too - loved the city tour and food tour - another exceptional guide -- by tuk-tuk. And of course, the temples and elephants in Chiang Mai. Oh, and another fun cooking class! The trip was well-paced-- we had three nights in each city and even had time for an overnight on a very nice boat on Ha Long Bay. Everything went smoothly and we were met by the kindest, most gracious people everywhere we went. We had enough down time throughout- it was quite hot and humid and sometimes ya just need a couple hours in a cool hotel room at the end of the day! We also took in a couple of spa treatments and went off on our own in Bangkok- found the subway efficientand easy to use. Alex checked in every day to let us know specific details and pickup times and was to able to change a hotel reservation at the end of the trip when we asked. 10/10! Our 4th trip using KimKim.

Hotel Review
Royal Crown Hotel & Spa

We stayed 3 nights and really enjoyed the hotel. We rarely order room service when we travel but arrived late afternoon and just wanted to chill for a bit - had spring rolls which hit the spot! We liked the spa and pool - very clean--also had a drink at the rooftop bar one night. Well-located in town. We had a bigger than average room with powerful air conditioning!! Nice breakfast buffet.

Authenticity & Character
Friendly staff. Hotel was upscale without being pretentious.
Location
Staff
Cleanliness & Comfort
Activity Review
Hanoi Cooking Class
Hanoi Cooking Class
Hanoi

It rained that morning but we still rode bikes out to the herb-growing area. Fun, intimate experience - great food!

Quality of Experience
Food
We tried different things in each city.
Guides, Drivers and Staff
Transport
Local specialist: Alex Dang

Fantastic time in Dublin and Edinburgh
Ireland | Oct 6 - Oct 14, 2026

M
Mark M.
Boston, MA | Reviewed on Oct 19, 2026
We enjoyed all of our private tour guides:
Mydie in Dublin - she had a deep knowledge of Irish history and we had an informative two hour plus walk through Dublin. Chris in Edinburgh - he too was very informed on Scottish history and the city of Edinburgh. Our two hour plus walk through Edinburgh was fantastic.
Stuart for our day in St. Andrews - the day was fantastic and a bucket list item for us. Stuart was full of Scottish history as well - and was able to get us around St. Andrews to...
Read more

We enjoyed all of our private tour guides:
Mydie in Dublin - she had a deep knowledge of Irish history and we had an informative two hour plus walk through Dublin. Chris in Edinburgh - he too was very informed on Scottish history and the city of Edinburgh. Our two hour plus walk through Edinburgh was fantastic.
Stuart for our day in St. Andrews - the day was fantastic and a bucket list item for us. Stuart was full of Scottish history as well - and was able to get us around St. Andrews to our desired stops with ease.
Our nine-day, eight night trip was everything we had hoped for and more. Aleksandra of Kimkim put together a great itinerary, working with us to ensure we'd see what we wanted plus added some great recommendations. All worked out well.

Hotel Reviews
Moxy Dublin City
Dublin

Convenient location; tiny rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Glasshouse, Autograph Collection
Edinburgh

A fantastic hotel. Convenient to everything. The rooms are large. The Snug Bar is a fantastic place to hang at the end of the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Loch Ness, Glencoe & the Highlands
Loch Ness, Glencoe & the Highlands
Edinburgh

This is a good trip if you are interested in seeing the Scottish highlands. The boat tour on Loch Ness is only 45 minutes and perhaps not worth doing. We instead ate lunch in the village and walked around - enjoying seeing boats go through the locks.

Quality of Experience
Guides, Drivers and Staff
Our driver was knowledgeable and kept the group on time. He talked the entire twelve hour trip - it was a bit much.
Transport
Local specialist: Aleksandra Sheb

We really enjoyed Uni, our guide for the food...
Japan | Oct 9 - Oct 16, 2026

C
Courtney R.
the Netherlands | Reviewed on Oct 19, 2026
We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where... Read more

We really enjoyed Uni, our guide for the food tour. He spoke fluent English and was very personable. Cannon was very responsive and helpful. The employees at the Ryokan Gyokutei were wonderful the entire stay, serving us dinner even though we were late because of traffic. We loved the facility. Unfortunately alot of our drivers didn't speak English so it was difficult to communicate with them. The drop off at airport on the last day was disappointing. We were very confused about where to meet our driver at the train station. He seemed to be rushed and dropped us off far from the doors of the airport. We would have liked more guidance on how much time to allot to each activity so that we wouldn't fall behind on our itinerary.

Local specialist: Cannon Xiao

10-day trip to Portugal
Portugal | Oct 9 - Oct 18, 2026

R
Rick B.
Canada | Reviewed on Oct 19, 2026

Thanks to KimKim and our amazing trip coordinator, João, for planning the perfect itinerary for our 10-day trip to Portugal. João was consistently accessible, super flexible with last-minute changes, and paired us with incredible guides—Francisco, Pedro, and Manuel. I highly recommend João to anyone visiting Portugal.

Obrigado!

Local specialist: João Daniel

We loved our trip to Japan with Kimkim. Bell...
Japan | Oct 1 - Oct 12, 2026

S
Stacy V.
Spain | Reviewed on Oct 19, 2026
We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book... Read more

We loved our trip to Japan with Kimkim. Bella was wonderful - very detailed oriented, always available when we needed her both prior and during the trip and very thoughtful and generous. We also thought the guides, Peter and Hiroshi were wonderful and great photographers too! Thank you so much for making our trip so memorable and we love the video present at the end of the trip, a wonderful memory! Thank you Bella for all your hard work and professionalism. We will definitely book another trip with you.

Hotel Reviews
Shiba Park Hotel
Tokyo
Hotel Vischio Kyoto by GRANVIA
Kyoto
Hakone Hotel Kajikaso
Hakone
Cleanliness & Comfort
Oni No Sumika
Shuzenji Onsen
Solaria Nishitetsu Hotel Ginza
Tokyo
Activity Review
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience  (Private Guide &Public Transportation)
Arashiyama Hidden Gems, Autumn Garden & Traditional Ikebana Experience (Private Guide &Public Transportation)
Kyoto
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Oct 19, 2026
Dear Stacy, Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me! It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for! I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments... Read more

Dear Stacy,

Thank you so much for your beautiful review and incredibly kind words! ❤️ It truly means so much to me!

It was such a pleasure helping you, Sylvia, and Blaire create these special memories together in Japan. Knowing that you all had such a wonderful time is the greatest reward I could ask for!

I'm especially happy that you enjoyed the surprise video! 😊 I wanted to give you something special to look back on, and knowing that it will help you relive those wonderful moments together makes me so happy.

Hearing that you'd love to travel with us again absolutely made my day! ❤️ I would be thrilled to help you plan another adventure whenever you're ready!

Thank you again, Stacy, for your trust, kindness, and support. It was truly an honor to be part of your family's journey, and I hope the memories you made in Japan will bring you smiles for many years to come.

Sending my warmest wishes and a big hug to you, Sylvia, and Blaire!

With heartfelt thanks,
Bella

Kathrin’s patience snd expert knowledge of Ne...
New Zealand | Oct 12 - Oct 18, 2026

Michael
Michael M.
Phoenix, AZ | Reviewed on Oct 19, 2026
Kathrin’s patience snd expert knowledge of New Zealand were amazing. She was very responsive throughout planning and even while we were on our tour. If we have a chance to use her again we would love to. The Cruise to Maori Rock Carvings on Lake Taupo was a memorable experience- being on a dual boat was much better than the folks we saw on the motorized cruises. Waimangu Valley Nature Walk and Lake Cruise was exactly what we needed. Super good exercise for 90 minutes and a very... Read more

Kathrin’s patience snd expert knowledge of New Zealand were amazing. She was very responsive throughout planning and even while we were on our tour. If we have a chance to use her again we would love to.

The Cruise to Maori Rock Carvings on Lake Taupo was a memorable experience- being on a dual boat was much better than the folks we saw on the motorized cruises.

Waimangu Valley Nature Walk and Lake Cruise was exactly what we needed. Super good exercise for 90 minutes and a very informative boat cruise (great skipper- wish I recalled his name).

Kathrin’s booking us on the Second Breakfast Hobbiton tour was such a great idea of her. Way better than the regular tour.

When one of our tours canceled because of weather Kathrin was working on a replacement even before we knew it was canceled.

Can’t say enough about KimKim and Kathrin!

Highly recommended.!😊

Local specialist: Kathrin Gerstel

Overall trip was amazing! Loved the mix of h...
France | Sep 28 - Oct 6, 2026

Cathi
Cathi R.
Denver, CO | Reviewed on Oct 19, 2026
Overall trip was amazing! Loved the mix of history and market shopping. Celine Mancuso was the best guide. She is a true scholar and historian. Wish we could have extended her to the Avignon portion of the trip. Faure Brigitte was very accommodating and pleasant but did not have the depth of knowledge expected from a guide. She was more of a driver. The driver from Provence to Avignon did not speak English. This was a problem. The driver from Avignon to Aix was great! We did not get... Read more

Overall trip was amazing! Loved the mix of history and market shopping. Celine Mancuso was the best guide. She is a true scholar and historian. Wish we could have extended her to the Avignon portion of the trip. Faure Brigitte was very accommodating and pleasant but did not have the depth of knowledge expected from a guide. She was more of a driver. The driver from Provence to Avignon did not speak English. This was a problem. The driver from Avignon to Aix was great! We did not get a chance to spend time with Chloe the guide in Aix. There was a mix-up as to whether we'd tour Gorde on the previous day or on the way to Aix. Alexia did not check with us to find out so we left Hotel Cambis much too early to arrive in Aix at 11 without being able to check in. Having nothing to do, we toured Aix by ourselves which was a long walk from the hotel and back. By check in time at 3, we were exhausted and wanted to enjoy the hotel. That was when the tour with Chloe was scheduled to start. That was very bad planning/timing. Alexia stated that break was time scheduled for lunch before the tour. We did not need 4 hours for lunch with nothing to do but a self guided tour. Should have checked out of Hotel Cambis much later. The Pigonnet hotel was nice but it was not 5-star service or food. It was too far from the city center to walk to the market on Tuesday so I missed that one. Nice grounds but not worth the price due to poor service, poor food and location. Domaine de Manville was awesome and Hotel Cambis was average but a good location. The breakfast buffet was terrible. Ran out of food and poor choice of food. The staff was great and recommended fantastic places for dinner. Your dinner list in Avignon is outdated with those restaurants closed altogether or closed the days we were there. Overall itinerary was awesome except for the last day.

Local specialist: Lucie Rousseau

À wonderful travel partner!
Switzerland | Oct 1 - Oct 12, 2026

C
Carol W.
Seattle, WA | Reviewed on Oct 19, 2026

Caroline our specialist was always knowledgeable, available, helpful and kind. I was unable to make the trip because my cat became quite ill a couple of days before our departure. Caroline helped my husband have an enjoyable trip on his own and we appreciate her. I learned a lot even though I couldn’t travel. I can now use What’s App and Google Translate and Instagram. Thank you Caroline!

Local specialist: Caroline Kennedy

Trip to Morocco October 2026
Morocco | Oct 2 - Oct 14, 2026

Stephen
Stephen H.
Atlanta, GA | Reviewed on Oct 18, 2026
Thanks to Maryem and kimkim for exceptional planning for our trip around Morocco. All of our guides were excellent in showing us around the Medinas and telling us about some of the history of Morocco. We enjoyed the varied terrain from the mountains, the desert, and the coastal areas. Our driver, Mohamed was exceptional, very friendly, and professional at all times. Read more

Thanks to Maryem and kimkim for exceptional planning for our trip around Morocco. All of our guides were excellent in showing us around the Medinas and telling us about some of the history of Morocco. We enjoyed the varied terrain from the mountains, the desert, and the coastal areas. Our driver, Mohamed was exceptional, very friendly, and professional at all times.

Hotel Reviews
RIAD VILLA AMOOD
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

This is a fabulous hotel with friendly and helpful staff. The hotel is very beautiful with nice dining options.

Authenticity & Character
Decor is very beautifully Moroccan
Location
Staff
Helpful and friendly
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice authentic decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Camp
Merzouga

This upscale tent camping was quite nice and very spacious. This was camping in style!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Sultan
Chefcheouen
Authenticity & Character
Location
By
Staff
Cleanliness & Comfort
Hôtel & Spa Le Doge
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boumalne Dades to Merzouga Sunset  4x4 to your camp via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani
Morocco
Quality of Experience
Hi
Food
Guides, Drivers and Staff
Transport
Tour of the Desert Region
Tour of the Desert Region
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Camel ride to camp was great fun
Local specialist: Maryem Kouna

Majo was so amazing, patient and helpful with...
Ecuador | Oct 10 - Oct 17, 2026

T
Tiffany F.
Ashburn, VA | Reviewed on Oct 18, 2026
Majo was so amazing, patient and helpful with our trip. It was an incredible trip ! Read more

Majo was so amazing, patient and helpful with our trip. It was an incredible trip !

Hotel Review
El Barranco
Santa Cruz

Incredible hotel and staff. Best location. We almost chose a more expensive hotel, but when we got to the area we realized we made the better choice. 10 out of 10. Walkable to shops, the main pier for water taxis, restaurants. Honestly you could eat and drink at the hotel because the food was incredible. Gorgeous view and pool!

Authenticity & Character
Location
Central to EVERYTHING
Staff
Garamija makes the best drinks and brings the fun
Cleanliness & Comfort
Activity Reviews
Free day to explore
Free day to explore
Isla Santa Cruz
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Morning Bay Tour & Afternoon at leisure in Santa Cruz
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Snorkel Experince in Punta Cormorant / Champions Islet - Floreana Island
Snorkel Experince in Punta Cormorant / Champions Islet - Floreana Island
Puerto Ayora

Ericka was such a wonderful guide!! She made this whole day even more special!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Cruz Highlands & Artisan Experience with Coocking Class
Santa Cruz Highlands & Artisan Experience with Coocking Class
Puerto Ayora

The chef was wonderful! The food was so good, and more than we could possibly eat. There were turtles all over the area. We got fresh food from the farm before we made our food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trapiche & Garrapatero Relax Tour with Kayak
Trapiche & Garrapatero Relax Tour with Kayak
Ecuador

The owner of trapiche and his son made the day! They were so fun, and welcoming. A true highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yacht Cruise to North Seymour Island
Yacht Cruise to North Seymour Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delicious  Dinner by the Sea
Delicious Dinner by the Sea
Ecuador

Beyond food and drinks being some of the best I've had...we saw four baby sharks, sting rays, turtles all from our table. A true highlight

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo

We had a fabulous trip. Many happy memories. ...
Morocco | Oct 2 - Oct 14, 2026

Esperanza
Esperanza K.
Atlanta, GA | Reviewed on Oct 18, 2026
We had a fabulous trip. Many happy memories. Booking with Kimkim was really easy and Maryem was extremely helpful to accommodate all our needs. Mohamed was fantastic and always on time. I will use Kimkim for future travels. Thank you so much. Read more

We had a fabulous trip. Many happy memories. Booking with Kimkim was really easy and Maryem was extremely helpful to accommodate all our needs. Mohamed was fantastic and always on time. I will use Kimkim for future travels. Thank you so much.

Hotel Reviews
La Maison Arabe Hotel
Marrakech

I love the hotel, tastefully decorated with traditional items. Very original.

Authenticity & Character
Beautiful and in between the Medina
Location
Very accessible to everything
Staff
Very friendly
Cleanliness & Comfort
Very clean everywhere.
Riad Madu Premium Camp
Merzouga

Amazing experience in the camp. Getting there by camels was a fabulous experience. Food was delicious and the sunrise as well as the sunset from the camp are simply spectacular. Beds very comfortable.

Dar Rihana Dades
Douar Aït Ouffi
RIAD VILLA AMOOD
Merzouga

Beautiful building

Riad Sultan
Chefcheouen

Beautiful place and conveniently located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Maison Bleue And Spa
Fes
Hôtel & Spa Le Doge
Casablanca

A fabulous hotel. People very friendly. Very clean and rooms are nicely decorated. Food delicious

Authenticity & Character
Location
Good location
Staff
Cleanliness & Comfort
Activity Reviews
Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Boumalne Dades to Merzouga Sunset  4x4 to your camp via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset 4x4 to your camp via Tinerhir & Rissani
Morocco
Tour of the Desert Region
Tour of the Desert Region
Merzouga
Fes walking guided tour : No drive
Fes walking guided tour : No drive
Fes
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

Our tour guide was fabulous and his English was perfect.

Explore Chefchaouen
Explore Chefchaouen
Chefchaouen

Loved this beautiful blue city. An amazing experience.

Quality of Experience
Local specialist: Maryem Kouna

Japan exceeds all expectationsThis was our first “vacation” trip to Japan a...
Japan | Oct 1 - Oct 16, 2026

Robert
Robert H.
Los Angeles, CA | Reviewed on Oct 18, 2026
This was our first “vacation” trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list. Read more

This was our first “vacation” trip to Japan and we wanted to blend a traditional travel trip with a cruise that also covered Japan. Angel was able to make this happen very well, adding some hiking elements that were perhaps not on your typical US travelers wish list.

Hotel Reviews
Asakusa Tobu Hotel

Great location to many sites, restaurants, and the subway

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Hotel Kajikaso
Hakone

It appears to be a nice hotel. Unfortunately the arrival time ( 5 pm ) and an early morning departure time ( 7 am) didn’t allow us to enjoy the facility. I think the travel TO the hotel was way too long ( not the hotel’s fault but a travel planning fault )

Authenticity & Character
full traditional experience
Location
Train station error. The trip plan did not specify that the local station was 30 minutes from the station we needed to be at for our travel
Staff
Cleanliness & Comfort
Taoya Kisoji
Tsumago

Following the experience in Hakone, this hotel seems large and not comfortable.

Authenticity & Character
Felt like a Disney land hotel
Location
Probably our worst KimKim moment when after a tough hike we realized the hotel was 2 miles away from the end of the hike with no easy way to get to the hotel. We ended up with a taxi, but were very frustrated
Staff
Really didn’t see much of the staff. Cafeteria style dining was just too much
Cleanliness & Comfort
Kiso Mikawaya
Kiso-Fukushima

While the property doesn’t look very good, the river front option for the room and dining area was great

Authenticity & Character
Again the look of the hotel is not appealing to the eye
Location
convenient to the hike
Staff
Cleanliness & Comfort
BYAKU Narai
Narai

My wife and I are “split” on this hotel. It’s nicely restored in a beautiful town along the trail. But the windowless room was a real problem for me.

Authenticity & Character
Beautiful restored property
Location
Right on the trail.
Staff
nice and helpful.
Cleanliness & Comfort
Window less room was a problem
Onyado Nono Matsumoto Natural Hot Spring

Nice blend of modern and traditional Japanese hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Kanazawa-Eki Nishiguchi
Kanazawa

Really liked this hotel - near good shopping and the train station

Authenticity & Character
Location
Walkable from the train station
Staff
Cleanliness & Comfort
Richmond Hotel Premier Kyoto Ekimae
Kyoto

Nice location near the train station, which is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Driver was on time. But the activities were boring. The restaurant recommended by the guide was very overpriced ( our most expensive meal on a 40 day trip )

Quality of Experience
Not much to see
Guides, Drivers and Staff
Again, I felt the driver was only focused on the dining experience. And we kindly paid for his lunch at an expensive tourist trap
Transport
He was on time,, and had a nice van
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Our guide, Ayumi, was excellent! She helped us navigate the practicalities of the Japanese train system and Tokyo subway (use of the Suica Card)…as well as provided an overall overview of Japanese history, culture and religion. In addition, she made wonderful recommendations for dining and activities for us for the remaining days in which we were on our own. Her English was also excellent. She refused accepting a tip from us saying it was not the Japanese custom.

Quality of Experience
Guides, Drivers and Staff
Transport
Good to experience subway in Tokyo. (Angel, you might disclose up front that Tokyo uses subway extensively …and that while crowding is common, the trains run on time AND are easy to navigate since they have English)
Local specialist: Angel Tang

Lenny and the entire team made this trip a memorable experience.
Japan | Sep 23 - Oct 7, 2026

M
mark b.
Los Angeles, CA | Reviewed on Oct 18, 2026

Lenny and the entire team made this trip a memorable experience.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 19, 2026

Hi Mark,

Thank you so much for your kind words and for sharing your experience with me and my team! We’re very happy to hear that you had such a memorable trip.

We enjoyed being part of your journey and look forward to helping you plan many more wonderful adventures in the future!

All the best,
Leny

We really appreciated all the planning and de...
Peru | Sep 12 - Sep 19, 2026

Meredith
Meredith J.
At | Reviewed on Oct 18, 2026
We really appreciated all the planning and details that wen into our trip to Peru. The trip was amazing and the team we interacted with was great! Enfrain was a great guide throughout Cusco and the surrounding areas. Sergio was amazing at Machu Picchu. We really did enjoy everything that got booked and all the hotels we stayed at. Thanks for all the help to make sure we made the most amazing memories! Read more

We really appreciated all the planning and details that wen into our trip to Peru. The trip was amazing and the team we interacted with was great! Enfrain was a great guide throughout Cusco and the surrounding areas. Sergio was amazing at Machu Picchu. We really did enjoy everything that got booked and all the hotels we stayed at. Thanks for all the help to make sure we made the most amazing memories!

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa San Blas Boutique
Cusco
Authenticity & Character
Location
Staff
The best staff we came across on our trip. Really stood out with trying to make sure we enjoyed our stay and were taken care of.
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared Half-Day Lima City Tour & San Francisco Catacombs
Shared Half-Day Lima City Tour & San Francisco Catacombs
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Private Half-Day Cusco Walking Tour: Sacsayhuamán, Qoricancha & San Pedro Market
Private Half-Day Cusco Walking Tour: Sacsayhuamán, Qoricancha & San Pedro Market
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Private tour to Awanakancha, Pisac Sites & Market: Hacienda Lunch
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu exploration with a private guide
Machu Picchu exploration with a private guide
Peru
Quality of Experience
Guides, Drivers and Staff
Sergio was an amazing guide!
Transport
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Shared Full Immersion Cooking class
Shared Full Immersion Cooking class
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Io Gillhuber

On the whole we had a wonderful trip to Greec...
Greece | Oct 3 - Oct 12, 2026

A
Aline H.
Boston, MA | Reviewed on Oct 18, 2026
On the whole we had a wonderful trip to Greece. The scenery, history, food, and wine were just amazing.
I think that our highlights were the Acropolis and its museum, the temple of Poseidon, and Meteora. We also enjoyed Dion as well as the kings' tombs in Vergina.
Our accommodations were well chosen and we felt comfortable in all of them.
We did have a snafu when our walking evening tour in Athens was cancelled at the last minute, and Kimkim was very proactive in ensuring that we...
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On the whole we had a wonderful trip to Greece. The scenery, history, food, and wine were just amazing.
I think that our highlights were the Acropolis and its museum, the temple of Poseidon, and Meteora. We also enjoyed Dion as well as the kings' tombs in Vergina.
Our accommodations were well chosen and we felt comfortable in all of them.
We did have a snafu when our walking evening tour in Athens was cancelled at the last minute, and Kimkim was very proactive in ensuring that we received our refund.
Our guide, in Meteora, Chris, was really outstanding and was very patient in pushing us to our limits - in a good way.
The only downside was that, since we did a great deal of driving, we would have liked to have a bit more guidance about routes, not just having to rely on GPS.
I would certainly strongly consider using them to help us plan a trip in the future.

Hotel Reviews
The Foundry Suites
Athens

The staff was really friendly and helpful, the location was great, and the room was lovely. I would go back if I were going back to Athens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dellas Boutique Hotel
Meteora, Kalambaka

If only for the view out our window - and on the balcony, this hotel was really over the top. The room was very nice, and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Hotel
Thessaloniki

One of our goals in Thessaloniki was to find a nice place to celebrate my husband's birthday. The restaurant (Mamalouka) that was recommended by the hotel was a perfect fit. In addition, since the city has a lot of 1 way streets, it was a little complicated to get to the entrance to the hotel. The staff was quite helpful, including coming with me in the car to the parking. Breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athenian Riviera Hotel & Suites
Vouliagmeni

We were happy to be upgraded to a king room with a balcony. It was easy to walk to shopping and restaurants/tavernas. There was street parking right beside the hotel. My only complaint was that the hotel felt a little more impersonal than the other places we stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Acropolis Visit
Self-Guided Acropolis Visit
Athens

It was a do not miss, although, as a high light, was also quite crowded. We also went to the Acropolis museum which was a really nice complement to the temple.

Quality of Experience
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens
Self-guided Exploration of Meteora's Monasteries
Self-guided Exploration of Meteora's Monasteries
Meteora

Visiting the monasteries was so interesting. We had done our homework ahead of time and were able to visit several of the more highly recommended sites.

Sunset Hermit Caves Hike
Sunset Hermit Caves Hike
Meteora
Quality of Experience
Guides, Drivers and Staff
Self Guided Visit to the Archeological Site of Delphi
Self Guided Visit to the Archeological Site of Delphi
Delphi

Visiting Delphi and the oracle was really nice. We also went to the museum which was very informative. It was well laid and enjoyable to visit

Quality of Experience
Local specialist: Siena Mueller

Amazing time in Iceland! Highly recommend!!!!
Iceland | Oct 8 - Oct 14, 2026

KIM
KIM W.
Oliver Springs, TN, USA | Reviewed on Oct 18, 2026
Amazing time in Iceland! Alicia was so patient, kind, knowledgeable, and very friendly with me while I took my time booking/planning this big trip! She was able to provide excellent recommendations and was willing and able to alter any of my last minute needs. Highly recommend her and her company- can’t wait to book again to see the North and East of Iceland!!! Read more

Amazing time in Iceland! Alicia was so patient, kind, knowledgeable, and very friendly with me while I took my time booking/planning this big trip! She was able to provide excellent recommendations and was willing and able to alter any of my last minute needs. Highly recommend her and her company- can’t wait to book again to see the North and East of Iceland!!!

Hotel Reviews
The Stykkisholmur Inn
Stykkisholmur

Nice hotel- small eating area and crowded at breakfast- room was nice - bathroom very small.

Authenticity & Character
Location
Great location- cute harbor town
Staff
Cleanliness & Comfort
Clean rooms- nice beds
The Greenhouse Hotel
Hveragerdi

AMAZING- highly recommend - loved the food hall- has something for everyone! Great location just off r the main highway.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

Great “way out there “ location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavik Residence Apartment Hotel
Reykjavík

Superb hotel- amazing building and accommodations- excellent experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hvammsvik Hot Springs
Iceland

Absolutely loved this hot springs experience

Quality of Experience
Guides, Drivers and Staff
Transport
Vatnshellir lava cave tour
Iceland

Great tour! Very friendly and knowledgeable staff

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Northern Lights Cruise
Reykjavík

Wish it were a clearer night but we did get to see some lights!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alicia Jean-Talon

Incredible Italian Adventure!
Italy | Sep 4 - Sep 17, 2026

Kathryn
Kathryn M.
Ashburn, VA | Reviewed on Oct 18, 2026
Marianna went above and beyond in every way! From planning more than a year in advance and answering our countless questions to crafting the perfect Italian adventure filled with nonstop sightseeing, incredible food, and unforgettable experiences, every detail was thoughtfully planned. The pacing was perfect, our transfers were seamless, and every driver was kind, helpful, and welcoming. The entire journey was nothing short of amazing! Marianna and her team paid exceptional attention to... Read more

Marianna went above and beyond in every way! From planning more than a year in advance and answering our countless questions to crafting the perfect Italian adventure filled with nonstop sightseeing, incredible food, and unforgettable experiences, every detail was thoughtfully planned. The pacing was perfect, our transfers were seamless, and every driver was kind, helpful, and welcoming. The entire journey was nothing short of amazing!

Marianna and her team paid exceptional attention to detail, truly listened to what we wanted, and brought the trip of our dreams to life. We couldn’t have asked for a better experience and would absolutely work with Marianna, her team, and kimkim again in a heartbeat.

Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 19, 2026

Kate and Tina, you are both absolutely lovely! ❤️ Thank you so much for your kind words, and for all the laughs we shared during our call, it was such a pleasure talking with you!

I’m truly happy to hear that you had such a wonderful trip, discovered beautiful places, and made lovely memories along the way. I hope Italy has found a special place in your hearts!

I would absolutely love to work with you again. So, where are we going next? 😉✈️

Wonderful trip to Morocco with excellent guides and service.
Morocco | Oct 2 - Oct 14, 2026

Scott
Scott O.
Atlanta, GA | Reviewed on Oct 18, 2026
Maryem was great. She responded quickly to suggested changes to the trip planning. During the trip, we had one request about the hotel room for our next city, and she immediately contacted the hotel. My traveling companion, Patrize, did most of the trip planning and worked closely with Maryem and thought she was excellent. The hotels she booked for us were all very nice, especially the one in Marrakesh where we spent our first two and last two nights. Our driver and primary guide, Mohammed,... Read more

Maryem was great. She responded quickly to suggested changes to the trip planning. During the trip, we had one request about the hotel room for our next city, and she immediately contacted the hotel. My traveling companion, Patrize, did most of the trip planning and worked closely with Maryem and thought she was excellent. The hotels she booked for us were all very nice, especially the one in Marrakesh where we spent our first two and last two nights. Our driver and primary guide, Mohammed, was also excellent. He was very nice and easy to be with, which was important since we were with him for 13 days. Our other two traveling companions shared our views on Mohammed. We made a couple of itinerary changes during the trip, and he did whatever we asked of him. I had an incident with one hotel that accidentally charged me twice for an expense. As soon as I realized it (via a notification of the charges on my iPhone), I told Mohammed, and he called the hotel and fixed it. There were four of us on the trip, and Mohammed had a comfortable Mercedes-Benz SUV with cold water bottles and a nice Wi-Fi system, so we were always connected to the internet.
We saw a lot of Morocco, flying into and out of Marrakesh, going south over the Atlas Mountains into the desert, and taking a camel trek to a desert luxury camp and then north again over the mountains. We also visited Fes, Rabat, and Casablanca. Between Fes and Rabat, we stayed in Chefchaouen (the Blue City). The old part is small and very beautiful and well worth the side trip. In Marrakech, Fes, Rabat, and Chefchaouen, we took short tours with local guides who were all excellent. Mohammed was an excellent guide for the other parts of our trip. We even visited his relatives in Rissani, who had us for lunch at their home. All in all, a great trip thanks to you and your people in Morocco.

Local specialist: Maryem Kouna

Bella did an amazing job of coordinating an u...
Japan | Oct 1 - Oct 12, 2026

B
Blaire L.
Denver, CO | Reviewed on Oct 19, 2026
Bella did an amazing job of coordinating an unforgettable trip to Japan for my mother, sister and me. She was extraordinarily proactive during the trip, providing detailed overviews of the upcoming itinerary each day during the trip with tips on how to best enjoy our time. We had one day with some minor issues (a venue we were supposed to visit was closed for the day) and when we mentioned this disappointment she immediately responded by booking (and paying for) an unforgettable traditional... Read more

Bella did an amazing job of coordinating an unforgettable trip to Japan for my mother, sister and me. She was extraordinarily proactive during the trip, providing detailed overviews of the upcoming itinerary each day during the trip with tips on how to best enjoy our time. We had one day with some minor issues (a venue we were supposed to visit was closed for the day) and when we mentioned this disappointment she immediately responded by booking (and paying for) an unforgettable traditional Japanese lunch the next day to make up for the inconvenience. Our local guides (Peter in Tokyo and Hakone and Hiroshi in Kyoto) were wonderful - and both took many, many photos which was much appreciated as it’s rare to have so many photos of your whole group since someone in the group is usually the primary photographer. Overall a wonderful experience!

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Oct 19, 2026
Dear Blair, Thank you so much for your wonderful review and such kind words! ❤️ It truly means the world to me! It was an absolute pleasure helping you, Sylvia, and Stacy plan this special journey through Japan. Knowing that you all had such a memorable experience makes me incredibly happy! I also really appreciate your understanding when things didn't go quite as planned. Travel can sometimes bring unexpected surprises, and I always want to make sure those little bumps don't take away... Read more

Dear Blair,

Thank you so much for your wonderful review and such kind words! ❤️ It truly means the world to me!

It was an absolute pleasure helping you, Sylvia, and Stacy plan this special journey through Japan. Knowing that you all had such a memorable experience makes me incredibly happy!

I also really appreciate your understanding when things didn't go quite as planned. Travel can sometimes bring unexpected surprises, and I always want to make sure those little bumps don't take away from the wonderful memories you're creating. I'm so glad you enjoyed the traditional Japanese lunch!

I'll be sure to share your lovely feedback with Peter and Hiroshi. They'll be delighted to know how much you appreciated their guidance and all the photos they captured along the way!

Thank you again for trusting me and our team with your family adventure. It was truly an honor to be part of such a meaningful trip, and I hope those beautiful memories and photos will bring smiles to your faces for many years to come.

Sending my warmest wishes to you, Sylvia, and Stacy! ❤️

Warm regards,
Bella

Alex did a fantastic job planning Norway!
Norway | Sep 14 - Sep 20, 2026

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 18, 2026
Alex did a fantastic job helping us plan a short trip to Norway. We had always had it on our list to see the fjord's and possibly Northern Lights in Norway, but the timing never seemed right. This year we decided to do a week in Iceland and thought a trip to Norway would fit right in with our travel plans! We were so lucky to be connected with Alex! After discussing some places we'd like to go in Norway (Bergen, fjords, Northern lights), Alex suggested we do the Norway in a Nutshell day... Read more

Alex did a fantastic job helping us plan a short trip to Norway. We had always had it on our list to see the fjord's and possibly Northern Lights in Norway, but the timing never seemed right. This year we decided to do a week in Iceland and thought a trip to Norway would fit right in with our travel plans!

We were so lucky to be connected with Alex! After discussing some places we'd like to go in Norway (Bergen, fjords, Northern lights), Alex suggested we do the Norway in a Nutshell day trip from Bergen, followed up by a 3 day stay in the Lofoten Islands and a final night in Tromso, where we might be lucky to see the Northern lights (we didn't).

The KimKim team arranged all our hotels and transportation to/from the airport to our hotel, rental car in the Lofoten Islands, as well as the Norway in a Nutshell transportation, and internal flights in Norway from Bergen to Svolvaer and on to Tromso!

The hotels were close to the sites in Bergen and Tromso, and in Svolvaer, the Anker Brygge, was right in the center of town on a small island. The rooms were a good size and very comfortable, with Anker Brygge being traditional Norwegian fisherman’s cottages with a small kitchen and dining area, living room and separate bedrooms and free on-site parking! The restaurant Kjøkkenet, which is located on the island and associated with Anker Brygge, served delicious dinners (we ate there all 3 nights!!)

Breakfast was provided at each hotel, and was a nice variety of breads, pastry, sliced meats, cheeses and fruit!

Since Alex had spent time in Norway and specifically Lofoten Islands, he suggested areas to stop and explore, as well as provided some beautiful photos he had taken on his most recent trip!

All-in-all, we had a great time in Norway, and we couldn't express our thanks to Alex and the KimKim team any deeper for arranging this for us!

Hotel Reviews
Scandic Torget
Bergen

The Scandic Torget hotel is located in the center of Bergen on the harbor and within walking distance of the funnicular and train station. The room was comfortable and clean. Breakfast was good, with a variety of pastries, breads, sliced meat and cheese, as well as fresh fruit.

Authenticity & Character
The hotel seemed to be a couple of buildings cobbled together. There were doors on each end of the elevator, which took you to different parts of the floor you were staying on. It was not a business hotel, which in itself, made it nicer to stay at!
Location
It was within walking distance of the funnicular and train station, as well as many restaurants.
Staff
We really didn't have much interaction with the staff.
Cleanliness & Comfort
The bed was comfortable and the room was clean.
Anker Brygge
Svolvær

It was so cool to stay in a traditional Norwegian fisherman’s cottage! Having space to spread out and a separate bedroom were very much appreciated!

Authenticity & Character
Staying in this hotel was so far removed from your "normal" hotel. Individual apartments with separate bedroom, living room and kitchen was perfect for this location! The fact that these used to be traditional Norwegian fisherman’s cottages, made it feel even more special as you could experience a small part of a past culture.
Location
Location was in the middle of Svolvær on an island accessible by a one lane bridge. Parking was provided and was free!!
Staff
The office staff were helpful in answering our many questions about the area, and firing up the sauna for us!
Cleanliness & Comfort
The rooms were clean and in general, the bed and sitting area was pretty good, though the mattress could have been a bit firmer. One complaint I had was the window coverings were not light blocking, so the room never got very dark. Sleep mask to the rescue...
Quality Hotel Grand Tromso
Tromsø

The location of this hotel was great - close to shopping on the walking street and the harbor for our dinner cruise. The downside was people outside on the street partying late into the night (we were on the 8th floor and it was still loud!). We had to catch an early flight, so we didn't have any breakfast at this hotel.

Authenticity & Character
It was a business type hotel, which was fine as we were only there one night.
Location
Close to shopping on the walking street and the harbor for our dinner cruise, as well as restaurants.
Staff
We didn't have much interaction with the staff.
Cleanliness & Comfort
The room was clean and comfortable, though the street noise, even on higher floors, was annoying.
Local specialist: Alex Mottler

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