Kimkim Trip Reviews

This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier with how the trip turned out. Starting with the planning sessions with Hakim, who listened to our travel desires, answered all our questions and provided an itinerary we were thrilled to complete. When we decided to change things up, Hakim was accommodating and offered suggestions when we asked. Thank you Hakim for all your travel planning help.

When it came time to leave for Casablanca, we hit some trouble. Royal Air Maroc (who we booked directly), cancelled our flight, two days in a row. We were devastated. This meant our 12 day trip was down to 10. Unfortunately for us, our arrival was on a weekend when kimkim's general office is closed. We needed to alert our driver that we would not be there to meet him in Casablanca as scheduled. I was able to get a hold of Yassine at their emergency number and he was extremely helpful in updating our itinerary and driver. If you find yourself in a similar situation, do not try to call the emergency number from outside the country. Just text through WhatsApp. That was the best way to get in contact with the emergency line and provide screenshots of our updated flight information. When we finally arrived in Casablanca we met our driver Mohammed who drove through the night to get us to Meknes, so we wouldn't miss anymore of our planned itinerary. I cannot say enough great things about Mohammed. He was so kind to us our entire trip. Not only was he an excellent safe driver, he was a second tour guide. Pointing out special vistas along the way and telling us about the different towns we drove through. We had fun easy conversations and he answered our numerous questions with ease. He absolutely added more value to our trip, then just his driving skills.

The tour guides we had scheduled in different cities were knowledgeable about the locations they led us through. Especially Hassan in Fes. He loves his home city and it shows. He toured us around with pride in his heart sharing all his favorite places. As it was a private tour with just us three, we were able to enter small businesses like the UNESCO weaving shop with a 12 pedal loom and see their craft up close. You would never get that opportunity with a large group tour. I absolutely recommend booking private walking tours of the cities you are most interested in experiencing from a local perspective.

Our second favorite experience was the desert camp in Erg Cheggaga. Hamzil our driver was fantastic. He navigated his way from M'Hamid to our desert camp easily even though there are no roads in the Sahara. We had a delicious dinner at camp and were treated to drumming and music around the campfire. It was a magical experience we will treasure forever. Overall I would definitely book with kimkim again, not just for Morocco, but for any country where I plan on visiting multiple cities, and need a driver because travel by train is not available.

Hotel Reviews

Riad Azoulay

Marrakech

Riad Chay

Ouarzazate

Le Sand Luxury Desert Camp

Zagora

La Rose du Desert

Erfoud

Riad Zidania

Meknes

Kaan Casablanca

Casablanca

Riad Chbanate

Essaouira

A gorgeous boutique hotel, just a few blocks from the beach and the marina. The staff was very welcoming and the food was delicious.

Riad El Yacout

Fès

Absolutely beautiful hotel with a warm attentive staff. Definitely have dinner here one night. The food was delicious and the service impeccable.

Activity Reviews

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech

Morocco

Seeing this iconic location featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Guided Tour in Fes

Fes

Thank you Hassan for a wonderful guided tour of your home city. Fes was one of our favorite stops on this tour.

Hannah did a wonderful job of planning our 10 day trip around Iceland. We loved it! It was just about perfect, and Iceland is an extraordinary country. The Perlan museum is a great place to start. Then we headed out to do the golden circle (even though the weather was quite something!). We ended up seeing north, south, and southeast Iceland, plus a whale watch where we saw multiple whales. It was truly a memorable trip!

Hanna provided a wonderful agenda and all of our car and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she recommend including the Perlan when in Reykjavik.

Our trip to Greece was truly unforgettable, and Kim Kim Travel made the entire experience feel effortless. Angeliki thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such a special trip to Athens, Mykonos, Naxos and Santorini and would highly recommend Angeliki and Kim Kim Travel.

Hotel Reviews

Sundunes Hotel Naxos

Naxos, Plaka

Love the privacy this hotel offers. We had a private pool with sea view. Couldn’t use pool because the water was extremely cold. Very quiet in mid September, but prefer that vibe. Best lounge chairs on the patio AND beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amazon Mykonos Resort & Spa

Mykonos

Beautiful hotel with private rooms and pools- although we couldn’t use the pool because the water was freezing, we still enjoyed the view.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Athens Woo Suites

Athens

Amazing view of the Acropolis. Excellent location to walk everywhere we wanted to visit. Small, quaint, boutique style hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elite Suites Oia

Santorini

Amazing views. Excellent location. Will definitely return.

Authenticity & Character

Location

The view and proximity to shops.

Staff

Cleanliness & Comfort

Activity Reviews

Mykonos Island Tour - Like a Local!

Mykonos

A great way to learn about the landmarks in Mykonos. Wish the main part of town was part of the mix, but overall very happy with our experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Athens Street Food Tour Afternoon

Athens

We highly recommend starting off your trip in Athens with a food tour. The food and experience were excellent. We also had the opportunity to meet a few other travelers given this was a small group tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Caldera Hike (Day or Sunset) with meal 2026

Santorini

What a pleasant surprise. We did not know what to expect with a hiking tour, and we r would do it all over again! Our guide was energetic, knowledgeable and showed us some of the most spectacular views in Santorini! We also ended our 6 mile hike with a delicious dinner in Fira!

Quality of Experience

Guides, Drivers and Staff

Transport

Naxos Highlights Tour

Naxos

Alex and our driver were the best! We enjoyed the entire day learning about the history of Naxos, pottery workshop, shopping in beautiful villages, and even had a lunch at a local tavern. A perfect day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mykonos Full Day Catamaran Cruise

Mykonos

Probably one of my favorite events of our trip. Excellent staff. They even made snacks, seafood pasta lunch and dessert. We spent the entire day on the water, swimming, snorkeling , lounging and having a fun and relaxing time. Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Athens Highlights Mythology Tour

Greece

Excellent tour. Very knowledgeable private guide. We learned a ton and enjoyed our conversations. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review

Ana y Jose Hotel & Spa Tulum

Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)

Tulum

Didn't go

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone!

Our trip to Scotland was amazing. Each location was different and beautiful and a good sampling of what we wanted to see in Scotland. Each lodging was also different but also beautiful. From quaint inns to personal cabins to luxurious hotels. We self drove so had a lot of flexible in what we did but the KimKim app was so useful in helping us decide what to do for the day. We did have some preset excursions. The Cairn distillery tour was very good and the Hairy Coo tour was really fun. And the castles....got to see castles in Scotland.

Hotel Reviews

N°11 Boutique Restaurant and Rooms Hotel

Edinburgh

Staff

Corriegour Lodge Hotel

By Fort William, Letterfinlay

The food was incredible and the owners so accommodating and friendly.

Authenticity & Character

Location

Staff

Bracken Hide Hotel

Portree

Location

Amazing views

The Ambassador Hotel

Staff

Very friendly

Atholl Arms Hotel

Dunkeld, Perthshire

Activity Reviews

Edinburgh Old Town Tour

Edinburgh

The Cairn Distillery Tour & Lunch

Scotland

Highland Coo Tour

Scotland

Just returned from a wonderful week in Norway...planned by Mathia!!
Hotels were excellent....perfect location each one!! would highly recommend the Amerikalingen, Aurlandfjord, and the Belgen Bors!!!
Our guides were really terrific.... Mia in Oslo and John in Bergen....walked and talked and learned quite a bit...would have missed so much had we not used the guides.
Loved the experience of the FjordSafari....great crew!!!
Certainly enjoyed the ferry from Aurland to Bergen....
All was excellent despite a bit of rain....never slowed us down
Many thanks to all....especially to Mathia who planned the trip.... (A few small issues arose that were quickly (few minutes) resolved via text on the KimKim App. really excellent service before and during the adventure)

Dear Team,
Suzanne already wrote a review for both of us, but I would like to use this opportunity and to add, that it was Marc, who created our itinerary and even we didn't meet him, he was with us along the whole trip. It gave us a very good feeling of safety.
Deep thanks to Marc and to all the wonderful team!
All the best,
Yoram

Emile was responsive and patient in planning the trip and with questions during the trip.

Hotel Reviews

Hotel Corte dei Greci

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Arte

St. Moritz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Derby

Zermatt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Steinenschanze Charming City & Garden Hotel

Basel

Great location. Next to train station

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Quality of Experience

Lo

Guides, Drivers and Staff

Transport

Not as spacious as other trains

Water Taxi Transfer from Hotel to Marco Polo Airport

Venice

Guides, Drivers and Staff

Transport

St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour

Venice

Quality of Experience

Guides, Drivers and Staff

Our guide Samantha was great in planning the variety of experiences we wanted on our first trip to Australia. She listened to our request for some outdoor adventures and some city activities. Highlights were snorkeling in the Great Barrier Reef (a super cool trip on a sailboat), a tour of the spectacular Sydney Opera House and lots of Aussie wildlife - koalas, birds...
The Zoom call with Samantha before the trip was very helpful to clarify the timing and all the transfers, hotel details etc. We felt very prepared.
There were some last minute changes with a tour operator, I recommend using the kimkim 'emergency' number if the operators are not reachable.

We had an excellent, well oiled, smooth trip thanks to Eric and Offbeat. They set up all our hotel reservations, making sure breakfast included everywhere. We did most of the trip on our own, but the things he/they set up were great and all lived up to expectations. (horseback riding, whale watching. lagoon trip) Their daily plan was very helpful, particularly for the map, which really helped with day-to-day plans. One thing I would suggest is to add a separate map that includes all the stops-including the optionals. (i.e.-2 maps, one with all suggested and another with suggested + optional). What would be REALLY cool is to have an interactive map where one could add or delete stops of any kind. It was helpful that they reached out with warnings about some potential road issues. And they got back to us quickly when we corresponded on their urgent email. They added just the right amount of handholding we needed and their suggestions took into consideration most of our interests.

The kimkim team were helpful in our planning for the trip and made us aware of their availability if needed..they were very prompt in helping us exchange one tour for another. The hotels were all very nice and in great locations. We felt that 2 days in Flam would have been enough. Not thrilled with the Viking village.
Enjoyed the beach hike in Bodo with Ivar. He suggested we take the 2 hour ferry commuter trip to visit the islands.. we enjoyed that
The evening ferry from Bodo to Svolvaer was gorgeous because of the sunset. The RIB tour in Svolvaer was alot of fun
A memorable trip and Kimkim helped alot.

We had an excellent time during our two weeks in Spain (Barcelona, Granada, Ronda and Malaga). Excellent private tours, great itinerary, lots of free time and a relaxed travel schedule. The hotels were wonderful, and I love that all the in country travel was taken care, made everything so stress free. Highlights include the private Gaudi tour and bike tour in Barcelona, private tour of the Alhambra in Granada plus a lovely hike in the Sierra Nevada. All the guides knew their stuff. Thank you KimKim!

Nikola did a great job suggesting a workable plan for our trip to Slovenia.
He provided clear instructions & was always on hand to answer questions.
The guides, Maya & David he provided for our trip were fantastic & provided us with wonderful experiences.
Maya in particular used her own lived experience of the area around Piran to take us on back roads to take full advantage of all the area has to offer including a beautiful lunch place situated overlooking the Adriatic Sea - she also suggested what we could do to enjoy our time more fully.
Both drivers allowed us to make choices as to what we wanted to do according to the weather & what we felt we would enjoy.
They were both on time & courteous & friendly at all times always willing to answer our questions & shared their own life experiences so we got a full glimpse into life in Slovenia.

Hotel Review

Hotel Heritage

Ljubljana

This was a fantastic boutique hotel located in the old town of Ljubljana. The room was modern & extremely comfortable & the breakfast was superb - all the staff were attentive to our needs. We loved reading about the 400 year history of the building

Authenticity & Character

It’s 400 year old history

Location

It is right in the old town close to many restaurants

Staff

They were all great

Cleanliness & Comfort

All of it

Activity Reviews

Information & Documents - Slovenia

Slovenia

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Postojna Cave Park & Piran

Slovenia

We had a great experience- our guide Maya was very helpful

Quality of Experience

Guides, Drivers and Staff

Transport

Discover the Beauty of the Bled Lake

Slovenia

We enjoyed this activity immensely

Quality of Experience

Guides, Drivers and Staff

Transport

We had such an incredible week in Iceland! I traveled with my 10-year-old son, and Emanuela did a wonderful job helping us plan a trip that had the perfect balance of adventure, sightseeing, driving, and downtime.

From the beginning, Emanuela gave really thoughtful recommendations, including when to travel given that I would be self-driving with my son and the weather can be unpredictable. The itinerary was so well planned, with great hotels, manageable driving days, and a mix of experiences that we both loved.

My son unfortunately got sick right when we arrived, so we weren’t able to follow our itinerary the first day. The team was incredibly easy to reach and helped rearrange our Blue Lagoon visit for another day. It all worked out seamlessly, and we still got to experience everything we had hoped to.

And Iceland itself was absolutely spectacular. We were there right on the cusp of the season and were lucky enough to see the Northern Lights, along with the Golden Circle, glaciers, hot springs, rainbows, waterfalls, and more cute sheep than we could count. My son kept saying, “This is unreal. This is magic.” That pretty much sums up the trip.

I really appreciated Emanuela’s thoughtful planning, great recommendations, and the support when we needed it. It was such a special trip for my son and me, and one we’ll remember for a very long time!

Hotel Reviews

Hótel Kría

Vík

This was a beautiful hotel, great breakfast great location and views close to the school bus coffee but I think what it’s missing is some kind of central activity like a hot tub or something would’ve been nice here!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eyja

Reykjavik

This hotel was great. The breakfast was really nice and the location was perfect. It’s out of the core so it’s easy to drive and park but close enough that you can just walk into the town easily and see beautiful views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Geothermal bakery

Golden Circle

This was honestly one of the coolest things we did! It was a beautiful sunny day, which was nice, and our guide was exceptionally passionate about what he was doing, and he had my son as a little helper since my son was the only child on the tour which made him feel special and made the experience much more interesting for my 10-year-old. The bread was delicious and the tour itself was just like 45 minutes and it was perfect really unique.

Quality of Experience

Guides, Drivers and Staff

Transport

Stable visit and private horseback combo tour at Skeidvellir

Iceland

This was so awesome the girl that did the private lesson for my son was so sweet and nice 20 years old was very good with my son listening to him and teaching him and showing him all the things very patient and kind and caring. It was definitely one of the highlights of the trip for my son. He now wants to do horseback riding regularly lol

Quality of Experience

Guides, Drivers and Staff

Transport

Iceland has always been a dream destination for me, and when I heard there was an eclipse passing over the island I knew it was time to go!

We started trip planning very late so we were very grateful for Preeti’s help. We told her what we wanted to see and do while there and she made it all possible. Because of the coming eclipse a lot of places were booked and we never would have found the hotels and tours that we wanted without Preeti’s connections and expertise.

She laid out each day with lots of options for things to do and see; each tailored to our desires and we were never disappointed. Iceland is a truly magical place and Preeti helped us see as much as we could in the 10 day window that we were there.

The eclipse was obscured by clouds except of one brief moment, but we were never in the least bit sorry that we came. The weather is always a gamble but our lovely trip to this beautiful island could not be diminished by that.

We saw many sites that no doubt thousands have seen before but each one seemed to be so pristine and new as if they were newly discovered just days before.

I know it’s only a matter of time before we return to explore more of the otherworldly realm that is Iceland.

The trip was great. We began our adventure in Edinburgh. The airport pickup was flawless, and the Hoxton was fine except for billing error at checkout. The self-guided tours were great. The Hoxton is at walking distance of the start points for all the self-guided walking tours. The whisky tasting with Joanne was one of the highlights of the trip. She is a sommelier, with extensive whisky knowledge. We had food pairings with the guided whisky tasting. We highly recommend her and we may do in the future a remote (Zoom) whiskey tasting with her.
Next was Stirling which was a nice change in pace after Edinburgh. Our guide for the Stirling Old Town & Castle Private Walking Tour was Donnie. He is retired, lives in Stirling was very knowledgeable about the town history. From Stirling we drove to Inverness which was nice and our accommodations great. Our local guide for the private walking tour was good. We went to famous Hootananny Pub and had dinner and enjoyed live music. The atmosphere was amazing.

The rest of the trip went well except for driving the narrow roads to Portree and back to Glasgow from Fort William. Portree was nice but ourseeightsseing was limited by the seasonal rain.

Overall, excellent trip with outstanding support from Kate (Kateryna Garkavenko). Who helped us plan the trip to Scotland.

Activity Review

Private Scotch Whisky & Artisan Food Tasting Tour

Edinburgh

The whisky and Artisan Food Tasting was one of the highlights of the trip. Joanne, a sommelier, was extremely knowledgeable about whisky, food pairings and the history of Edinburgh. We highly highly recommend this tour with her.

Quality of Experience

Guides, Drivers and Staff

Transport

This was our 4th trip with KimKim and they have never failed to connect us with excellent local travel consultants.

Asko Merilainen of Project Matka, based in Melbourne, was our advisor for a 31 day trip around Australia. He put together an ambitious and comprehensive itinerary that kept us fascinated, delighted and tired by the end of the day. He dropped in rest days here and there, just when we needed them and always made suggestions for additional fun along the way. He took us from the tropics to the desert and back again and mid trip, when a surprise appendicitis stalled us for a week, he made sure we had everything we needed, changed plans and made it easy for us to resume our trip when we were ready. He has also been great about making sure we have everything we needed to complete the travel insurance paperwork. We highly recommend Asko and Project Matka. LGBTQ friendly too! Thanks everyone.

Taylor and Coraima were very helpful explaining the itinerary details. I liked the Nobel Peace Center and the Munch Museum in Oslo. The Fisheries Museum in Alesund was fascinating. We ate a lot of salmon, herring and cod. The buffet breakfasts were very good. The fjord trips gave me a good way to see what glaciers could do. The Floibanen Funicular in Bergen was very interesting.

The itinerary provided in the app needed many clarifications to make it flow chronologically, and to make it parallel the actual legs of the trip. Also, I would have preferred that any messages from KimKim came to me directly in email, and not through the app, because my iPhone would not allow me to access the trip chat area in the app, no matter what I tried. I could only see messages in the evening of each day on my iPad, which I didn't carry around with me, and my desktop, which I obviously didn't take with me.