Kimkim Trip Reviews

4.8
Based on 21,922 ratings
Read 21,922 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent customized trip!!
England | Sep 13 - Sep 20, 2026

Barbara
Barbara W.
Ballwin, MO, USA | Reviewed on Sep 21, 2026
Wonderful trip - itinerary, accommodations and drivers!! You really came through to provide a trip to exceed expectations Thank you for your professional attention to details. Read more

Wonderful trip - itinerary, accommodations and drivers!! You really came through to provide a trip to exceed expectations Thank you for your professional attention to details.

Hotel Reviews
The Southern Belle
Brighton

Charming hotel and great location. No AC or lift is the ONLY reason for less than 5 star rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC and lift not available due to age/ type of building.
Canterbury Cathedral Lodge
Canterbury

The only reason not rated a five star is the lack of AC. Perfect for cool / moderate weather. Outstanding location -- literally across the drive from the cathedral!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No AC. Do not recommend for summer travel.
Local specialist: Kateryna Garkavenko

Imperial Cities: Casablanca to Marrakesh & the Desert
Morocco | Sep 8 - Sep 17, 2026

J
Jacob L.
Phoenix, AZ | Reviewed on Sep 21, 2026
Mohammed was great at crafting our perfect itinerary that packed in everything we wanted to do in Morocco. His tailored approached helped us find great accommodations and activities across the country. Read more

Mohammed was great at crafting our perfect itinerary that packed in everything we wanted to do in Morocco. His tailored approached helped us find great accommodations and activities across the country.

Hotel Reviews
Riad Atrium & Spa
Marrakesh

Really nice hotel room and attentive staff. Rooftop view was a great place to relax during the evening hours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Nice room with a great view with a balcony. The restaurant was very nice as well. Small issues with the room but were addressed by staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Highlight of the trip. Incredible staff with good food and great music night with other guests from around the world. You will feel the connection to the Sahara in very nice accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Semlalia
Fès

Great staff and delicious breakfast. Beautiful courtyard. No showerhead so you must either take a bath or squat to use a shower wand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No showerhead, must squat in shower to clean yourself
Hotel Dar Mounir
Chefchaouen

Clean rooms and helpful staff. Small breakfast. Cozy rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

One of the better hotels we stayed at. In the heart of the Medina near great restaurants. Clean room and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh

Great guide where we got to experience interesting local foods. Would have been better to do earlier in the trip to see what was out there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 A Traditional Moroccan Hammam.
A Traditional Moroccan Hammam.
Morocco

Unique local spa experience. Not like massages back home. Clay baths, scrubbing, and a massage.

Quality of Experience
Guides, Drivers and Staff
Transport
Quad Biking the Erg Chebbi Dunes
Quad Biking the Erg Chebbi Dunes
Merzouga

Adrenalin blast! Great fun to drive across the dunes. Once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.
Morocco

An unexpected highlight of the trip. This was added to our itinerary without me giving it much of a thought at all. It turned out to be a highlight of the trip. This was the single best guide I have ever had on any trip I’ve been to. Very enthusiastic and knowledgeable. Wish I could have spent more time in volubilis!

Quality of Experience
Guides, Drivers and Staff
Best guide ever!
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We got to see the beautiful culture and sites of the city. Our guide took us to the highlights and avoided areas we didn’t want to go to so we could maximize our time to fit in what we wanted to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Over the Atlas to Marrakech
Over the Atlas to Marrakech
Morocco

Very cool to see where some of Hollywood’s most famous movies were filmed. The ancient Kasbah was beautiful and a familiar movie set as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades
Merzouga to Boumalne Dades
Morocco

Great experience visiting the carpet co-op and seeing how different tribes have unique ways of creating their rugs.

Quality of Experience
Guides, Drivers and Staff
Transport
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga

Very unique opportunity to meet local Berber families. We got a tour of the Sahara desert and saw local villages.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Fes to the Sahara via the Atlas (Camel Ride included)
Fes to the Sahara via the Atlas (Camel Ride included)
Morocco

Drive to the Sahara. Fairly uneventful. Sadly got food poisoning at the restaurant I stopped at but other than that good times.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Incredible tour of the Medina where we got to see the highlights along with eating great food. Our guide was very informative and helped answer all questions we had.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaouen: A Guided Walk
Chefchaouen: A Guided Walk
Chefchaouen

Our guide did not show up on time. After waiting 20 minutes we contacted our agent and decided to walk the town ourselves. Eventually the guide made an excuse and showed up to our hotel an hour later. When we returned it was time to depart but he wanted to start the tour which we declined.

Quality of Experience
Guides, Drivers and Staff
Having them show up
Transport
Our driver was great
Casablanca Arrival and the Drive to Rabat
Casablanca Arrival and the Drive to Rabat
Morocco

Very cool to experience the only mosque in Morocco. Great introduction to the country.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely

Great experience working with you. You were p...
England | Sep 13 - Sep 20, 2026

Lois
Lois C.
Atlanta, GA | Reviewed on Sep 21, 2026

Great experience working with you. You were proactive and responsive during every step of out trip. We used drivers John and Ollie. They were fabulous.

Local specialist: Kateryna Garkavenko

Touring the South of England
England | Sep 13 - Sep 20, 2026

Theodora
Theodora H.
Miami, FL | Reviewed on Sep 21, 2026
The accommodations that Kate selected for us were wonderful—easy walking distance to the castles and other attractions that we planned to visit. Every one of them was quaint, historical, and provided excellent breakfasts! The staff at each one were courteous, professional, and helpful.
Our drivers John and Ollie were terrific! They were knowledgeable, personable, and excellent drivers. We did a LOT of touring and felt completely at ease with them. Driving around the south coast of...
Read more

The accommodations that Kate selected for us were wonderful—easy walking distance to the castles and other attractions that we planned to visit. Every one of them was quaint, historical, and provided excellent breakfasts! The staff at each one were courteous, professional, and helpful.
Our drivers John and Ollie were terrific! They were knowledgeable, personable, and excellent drivers. We did a LOT of touring and felt completely at ease with them. Driving around the south coast of England in a London cab was a bonus!
We requested viewing an extraordinary number of sites in the time that we had available, but Kate was able to design a tour that exceeded our expectations. She’s awesome, and based on her performance, I would not hesitate to recommend Kimkim to others.

Activity Review
Iconic Oxford  Private Walking Tour
Iconic Oxford Private Walking Tour
Oxford
Local specialist: Kateryna Garkavenko

Adventures in Athens and the Cycladic Islands
Greece | Sep 8 - Sep 19, 2026

Howard
Howard G.
Los Angeles, CA | Reviewed on Sep 21, 2026
Athens guide, Evita, was very knowledgeable , accommodating, personable and provided a great suggestion for a restaurant. Santorini guide, El, was also very knowledgeable, personable and accommodating. Sifnos guide, Stephanie, was personable and accommodating. She did not provide relevant historical knowledge, which was disappointing considering that this was a cultural & historical walk through three villages. Sunset cruise in Santorini was wonderful, as were the captain & his first mate... Read more

Athens guide, Evita, was very knowledgeable , accommodating, personable and provided a great suggestion for a restaurant. Santorini guide, El, was also very knowledgeable, personable and accommodating. Sifnos guide, Stephanie, was personable and accommodating. She did not provide relevant historical knowledge, which was disappointing considering that this was a cultural & historical walk through three villages. Sunset cruise in Santorini was wonderful, as were the captain & his first mate ( both named, Demitri). The sailing cruise in Paros is highly recommended; the captain, Costo, was very accommodating; a particularly caring when one member of our group didn’t feel well. All transfer drivers were prompt and professional, & added their knowledge of the area. Our experience with the hotels was acceptable but less than ideal. We learned that it’s important to better scrutinize hotel selections. In Athens the hotel was in a great location. The staff was accommodating, the breakfast, delicious. However, the room was tiny. Would have selected an upgrade if we were able. In Santorini, the room was comfortably, however it required walking down a flight of stairs, within the room, to access the bathroom - this was unpleasant for seniors. Also, in retrospect, we would have preferred a hotel closer to the ocean. In Sifnos the hotel was beautiful, the staff was accessible but we were given a room with THREE LEVELS. The living room, kitchen and bedroom were each on a different level, accessible by flights of stairs. Again, not very accommodating to senior citizens. On Paros the hotel was very nice, walking distance to the beach with good breakfast. And on Naxos the hotel was very comfortable, good breakfast and walking distance to town and the beach. I would highly recommend carefully reviewing hotel accommodations for a trip of this nature. (We neglected to do that). There were more luxurious hotels at most locations, with ocean front accommodations, and some with private pools on the balconies. It would have been worth the additional cost to have those accommodations.
In general Kimkim was very helpful, provided excellent service prior to and during the trip.

Local specialist: Siena Mueller

JK was a great guide
Ireland | Sep 14 - Sep 19, 2026

R
RUSSELL Y.
Canada | Reviewed on Sep 21, 2026

JK, our guide, made the entire itinerary wonderful.

Local specialist: Adrian Murphy

Switzerland/Northern Italy
Switzerland | Sep 4 - Sep 16, 2026

A
Alex B.
Los Angeles, CA | Reviewed on Sep 21, 2026

Valentine was very detailed and helped us along the way when we had questions. She planned an amazing trip and made our lives easier!

Local specialist: Valentine Julien

We had an incredible week in Argentina with 2...
Argentina | Sep 11 - Sep 18, 2026

Madi
Madi L.
Denver, CO | Reviewed on Sep 21, 2026
We had an incredible week in Argentina with 2 days in Buenos aires and 4 days in peninsula de Valdés.
Mili greeted us at the airport with a nice big sign and standing where we could clearly see her, and a nice big smile! The welcome was everything we needed to start the week of on the right foot.
We were tired from the flight and mostly rested during the day, but in the evening went to a home hospitality dinner with Diego and Mariana where we sat and dined with 3 generations of the family...
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We had an incredible week in Argentina with 2 days in Buenos aires and 4 days in peninsula de Valdés.
Mili greeted us at the airport with a nice big sign and standing where we could clearly see her, and a nice big smile! The welcome was everything we needed to start the week of on the right foot.
We were tired from the flight and mostly rested during the day, but in the evening went to a home hospitality dinner with Diego and Mariana where we sat and dined with 3 generations of the family for a warm and homey regular family dinner. They even noticed that it was the evening of the Jewish new year, and served apples and honey for dessert! I don't have enough words to describe how welcome we felt 💖!
The next morning Agostina took us all around Buenos Aires, her knowledge was deep and she had patience for all my questions! And in spite of the cold weather agreed to indulge me in a quick stop for my favorite ice cream!
We were given great tips for how to spend our afternoon. In the evening we had fun at the tango and dinner show.
The next morning we were off to peninsula de Valdés. At our hotel in Puerto piramides the front a desk at first couldn't find our reservation, and the emergency contact at say Hueque helped straighten everything out and the room was just beautiful, with an incredible beach view.
The weather caused a change in our plans for the navigation, and Say Hueque helped us move things around so that we still were able to explore the entire peninsula, as we had hoped.
For our last night, we drove to estancia el pedral at punta ninfa, south east of Puerto madryn. I simple do not have words to express what a wonderful day we had there. We want to go back, as one day was definitely not enough time at the beautiful estancia with the beautiful warm and attentive family and staff. We were greeted by Sebastian and Mateo, then had a delicious dinner prepared by chef pablo. Every one of my food limitations was taken into account while keeping ingredients local and absolutely delicious and impeccably presented. The next morning after breakfast mateo took us to see the penguin rookery and the view and lighthouse at the point. We were very sad to not be able to do more activities, but had to leave to catch a flight to return to buenos aires.
Overall an amazing week and we can't wait to return!

Hotel Reviews
248 Finisterra Hotel Boutique Argentino
Buenos Aires

The staff was great. Especially Pablo was helpful and really made us feel at ease. Note that there is no elevator, but the staff assisted with luggage. The room is a little dated, the safe took us a bit to figure out. I'm not sure we ever did completely understood all the modes of the A/C / heater unit. The breakfast was great, with a good variety, plenty of protein options as well as delicious local pastries, and a coffee bar. On the last day we had to leave early, and they made sure we could get food before leaving. I would have liked to get a map with a little more explanations of where exactly we were located, what local transportation is available nearby and what they recommend for the nearby services such as restaurants. (I did ask for a map and the only one they had did not include the location of the hotel)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Pedral Lodge
Puerto Madryn

This estancia stay was one of the highlights of our trip! The family and staff are attentive to every detail. The food is delicious. The main building, room and property itself are beautiful. One day was not enough, but was all the time we had, and we are grateful to have had this, albeit short, experience. Note that the drive there is quite long and the dirt road is bad at spots, so be prepared. Well worth the effort!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rayentray ‍Puerto Pirámides
Puerto Piramides

The staff was extremely helpful. Melissa and Ignacio went out of their way to help us. The room was spectacular, with an ocean view. Everything worked well (importantly the heating and hot water!) and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Micaela Rodriguez

Wonder Bali Trip
Indonesia | Sep 16 - Sep 20, 2026

O
Outhone P.
San Diego, CA, USA | Reviewed on Sep 21, 2026

Right after immigration Deta make sure my driver is visible to me while I browse through the signage. The driver is helpful and drives us to the hotel.
Both our driver and tour guides did very good job and make sure that we enjoy the tours during our stay. I would recommend KimKim to anyone would like to have your vacation arranged for you without hassle.

Local specialist: Athaya Carissa

Portugal Destination
Portugal | Sep 4 - Sep 19, 2026

B
Beverly C.
Ashburn, VA | Reviewed on Sep 21, 2026
We had a wonderful trip to Porto, Lisbon, Coimbra, Lagos in the Algarves and Madeira. Giorgia was excellent in helping to design and plan the trip of our dreams. Read more

We had a wonderful trip to Porto, Lisbon, Coimbra, Lagos in the Algarves and Madeira. Giorgia was excellent in helping to design and plan the trip of our dreams.

Hotel Reviews
Castanheiro Boutique Hotel
Funchal
Authenticity & Character
Location
Staff
Some of the bartender/wait staff was not very friendly and kind of rude.
Cleanliness & Comfort
Boutique Hotel Vivenda Miranda
Lagos

When we walked into this hotel and saw the view, we felt like we had reached paradise. The staff is very friendly and accomodating. The views are unbelievable! The restaurant is also very good! This is probably the best hotel I have stayed in EVER!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had an issue where our shower door broke, but they fixed it immediately. We also had ants in our bathroom that they also took care of in a timey manner.
PortoBay Marquês
Lisbon
Pousada Porto - Rua das Flores
Porto

This hotel is in a great location. The room was a little small, with no closet or dresser for your clothes, so if you have large pieces of luggage, it is a challenge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Beverly,
Thank you so much for your kind words! It was a pleasure helping you plan such a wonderful trip through Portugal. I’m so happy to hear you had such a great time! 😍😍
Warmest regards,
Giorgia

Our trip to Porto was amazing!! Adam chose th...
Portugal | Sep 15 - Sep 18, 2026

Ella
Ella H.
Jacksonville, FL | Reviewed on Sep 21, 2026
Our trip to Porto was amazing!! Adam chose the absolute perfect hotel for us. Our rooms had small gardens in the back, the hotel offered a delicious breakfast, along with a pool and lovely bar area. We took a cooking class where we learned to cook Portuguese dishes and had the best time. We got to explore the local market and learn about the local people that run the place. Overall, KimKim helped us make the most out of our trip!! Read more

Our trip to Porto was amazing!! Adam chose the absolute perfect hotel for us. Our rooms had small gardens in the back, the hotel offered a delicious breakfast, along with a pool and lovely bar area. We took a cooking class where we learned to cook Portuguese dishes and had the best time. We got to explore the local market and learn about the local people that run the place. Overall, KimKim helped us make the most out of our trip!!

Hotel Review
Mercure Porto Centro Aliados
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez

The trip organized by Rachel and her team was...
Ireland | Sep 10 - Sep 20, 2026

B
Barbra S.
Atlanta, GA | Reviewed on Sep 21, 2026
The trip organized by Rachel and her team was perfect. The trip pacing was perfect and we really enjoyed all of it. The most astounding part of the trip was frankly the properties they selected . Every one was unique and perfect. Every time we showed up to a new property we were delighted. Of particular note was the sheepdog demonstration- a fascinating experience we wouldn’t have found on our own. Read more

The trip organized by Rachel and her team was perfect. The trip pacing was perfect and we really enjoyed all of it. The most astounding part of the trip was frankly the properties they selected . Every one was unique and perfect. Every time we showed up to a new property we were delighted. Of particular note was the sheepdog demonstration- a fascinating experience we wouldn’t have found on our own.

Hotel Reviews
Cliff at Lyons
Co. Kildare

The room we were in (Pipit) was fabulous. Lovely and only one of two rooms in the building which made it very quiet. Lovely view over the lily pond.

Authenticity & Character
It was a very beautiful property with lovely buildings and gardens. Most of the garden beds seemed over grown and in needing of love. Apple trees with fruit on the ground and beds overtaken with dandelions and weeds.
Location
It was very convenient to the airport really. Only 40 or so minutes away, so it was very nice to not have a long drive to. A ivate
Staff
Everyone we ran into was very helpful and nice.
Cleanliness & Comfort
So this was also another wedding venue and there was one going on this day. As a result the next morning there were empty glasses and empty beer bottles littered about and one area (obviously the smoking area) outside the restaurant where the ground was littered with cigarette buts. My partner found broken glass on his seat at the breakfast as well.
Kilkea Castle and Spa

What a unique property! A straight up castle- it was very cool.

Authenticity & Character
Just the fact it looks like and actual castle was cool. We stayed in the. Carriage house, but since it was attached to the main building it felt like you were staying in the castle. Another very cool item were the onsite escape rooms. We had a great time escaping the dungeon.
Location
It was out in the country, but that made it perfect.
Staff
John at the activities center (the escape room) made it very fun!
Cleanliness & Comfort
One of the things one should be aware of is that this is a big wedding venue. When we checked in the lobby was full of wedding guests and we literally had to wiggle our way to the desk to check in. They were also packing the bar, so getting a nice beverage after the long drive was impossible. Not a big deal, but something to be aware of. The music from the wedding was also quite loud, although away from the main building. It did not take away from our enjoyment but something to be aware of.
Killarney Park Hotel
Killarney

I wish I could give this place 8 stars. The service was impeccable, the rooms were very nice and the location was very central to the parks we were visiting.

Authenticity & Character
Location
Staff
Fallen, Brendan and Colin were so fantastic! Also Maria at the front desk was very helpful and welcoming.
Cleanliness & Comfort
The room was perfect with all the amenities you could want. We were in a classic King, which was just fine, but I would love to go back and stay in one of the other class of rooms, as I bet they are spectacular.
Pax Guest House
Dingle

The view from the lounge are was spectacular!

Authenticity & Character
Beautifully decorated and very amazing artwork throughout the property.
Location
Perfectly located at the top of a hill with lovely views of the fields and Dingle bay.
Staff
Cleanliness & Comfort
We were pleasantly surprised that we were able to have laundry done, as some of the reviews mentioned otherwise. Same day service and very reasonable!
Gregan's Castle Hotel

This was one of our favorite properties on the trip. We enjoyed the breakfast very much, and also enjoyed dinner there on one of the casual nights. Very very nice. The property and the room we were upgraded to (Fuschia) were spectacular. The pub was warm and cold and we spent much of one rainy afternoon there by the fire. Perfection.

Authenticity & Character
Wonderful sitting rooms with garden views and fireplaces throughout. Such a lovely setting.
Location
Staff
Everyone was so welcoming and lovely. They really made you feel at home.
Cleanliness & Comfort
The room was lovely, large and nicely outfitted with a seating area for two that we loved. Very comfy bed!!!!
Ballynahinch Castle Hotel

This property was amazing. The grounds were just spectacular - we spent most of one afternoon just hiking the very well maintained trails on the property. Over 5 miles by our count. There is a lovely perfect walled garden and kitchen garden that was one of the most beautiful we have ever seen. Our room was nicely situated with a river view. Perfect orientation.

Authenticity & Character
Great fireplaces and seating areas to hang out at.
Location
Great property with amazing walking trails through the woods and along the river.
Staff
Well- they mostly seemed a bit overworked and stressed. We didn’t really get the warm welcome or assistance with luggage we would have expected, and were quite surprised by that. The pub was lovely, but they had the poor bartender doing everything. He seemed extremely overworked.
Cleanliness & Comfort
Merrion Hotel
Dublin

Wonderful hotel in the perfect location for Dublin. Breakfast was fabulous and our garden room had a lovely view. Very centrally located near a couple really fun pubs.

Authenticity & Character
Location
Centrally located.
Staff
Cleanliness & Comfort
Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland

I would like to give 5 stars to our sheepdog Mac as well. This was amazing and one of my favorite activities. Well worth the drive!

Quality of Experience
Guides, Drivers and Staff
The farmer doing the demo was funny, knowledgeable and amazing.
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

Amazing entertainment as well as food!

Quality of Experience
Food
The Guinness beef stew was incredible!!
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin

We did not go on this cruise as it was raining and the seas were rough. I would suggest it as an activity but not book it in advance. There were lots of spots available and could easily be walk up.

Private tour of Emigration Museum EPIC
Private tour of Emigration Museum EPIC
Dublin

Our guide Emma was fantastic- not saying anything wrong with her at all. However we would have gotten a lot more out of it going through on our own. This is not an activity or museum where a guide is needed at all.

Quality of Experience
Guides, Drivers and Staff
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

Really cool experience and our driver was super nice and knowledgeable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Beautiful views and locations - Wry scenic and not to be missed.

Quality of Experience
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

Brian was great and we enjoyed his banter and stories of fairies and fairy trees! He modified the trip for us and was very flexible.

Guides, Drivers and Staff
Brian was great, on time, very knowledgeable and personable. Perfect walking pace for us as well
Local specialist: Rachel Long

Rome-Florence-Cinque Terre Trip
Italy | Sep 6 - Sep 15, 2026

D
Dave B.
Chicago, IL | Reviewed on Sep 20, 2026
The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with... Read more

The driver never met us in the airport when we arrived in Rome. That was disappointing, but we connected and got to our hotel. Giorgia booked us great hotels with local flavor and great locations. The small group tours were worth it to have an intimate tour. We took the Food Lover's Rome tour and Lily was an amazing tour guide. Colosseum and Vatican tour guides were great too. The Florence Tuscan Wine tour was excellent and the 3 wineries were the stars of the show. We ended our trip with a Sunset boat tour of Cinque Terre. It was fantastic.

Activity Reviews
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre Sunset Cruise with Aperitif
Cinque Terre

Wow! Beautiful scenery and the meal the crew cooked was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Chianti & Super Tuscan Wine Experience
Chianti & Super Tuscan Wine Experience
Florence

The wineries made the experience. Food was fantastic. Aldo was a great tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence on Foot: Michelangelo’s David & Duomo
Florence on Foot: Michelangelo’s David & Duomo
Italy

Our guide gave a very good history of everything he showed us and made it much more impressive and I could appreciate it better.

Quality of Experience
Guides, Drivers and Staff
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy
Quality of Experience
Guides, Drivers and Staff
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
A Food Lover’s Rome: Campo de’ Fiori, Jewish Ghetto & Trastevere
Rome
Quality of Experience
Food
It was a great mix of food
Guides, Drivers and Staff
Lily was amazing
Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Sep 21, 2026

Hi Dave,
Thank you so much for your wonderful review! I'm so happy to hear you enjoyed the hotels, tours, guides, wineries, and your time in Cinque Terre. Sorry to hear about the airport pickup issue. We weren’t aware there was a problem locating the driver at the time, and we would have been very happy to assist and help you connect with the driver. It's wonderful to know you enjoyed the rest of the trip!🥰🥰
Warmest regards,
Giorgia

Albania and Montenegro are a must-see!
Albania | Sep 6 - Sep 15, 2026

Nathan
Nathan S.
Denver, CO | Reviewed on Sep 21, 2026
Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake... Read more

Overall, amazing trip. We truly enjoyed the whole time we were there with Kotor, the Shala River, Alpeta Winery, and the incredible views of Kruje really standing out. All of our guides were incredible with Natasa in Kotor and the hosts at Alpeta Winery really leaving an impression on us with their knowledge and hospitality. All of the hotels were truly impressive with amazing views and all of the staff were very helpful, especially the hotel staff at Hotel Leon Coronato and Milo at Lake Valley. Looking back on the trip, there isn't a single thing that we would change, as the trip was truly top-notch.

Hotel Reviews
Hotel Panorama Kruje
Krujë

Views are magnificient

Authenticity & Character
Location
Views overlooking the Castle and basically all of Albania to the Adriatic Coast were jaw dropping
Staff
Cleanliness & Comfort
Hotel Leon Coronato

Rich history and amazing location

Authenticity & Character
Location
great views of the water and right in the center of Perast
Staff
Staff were very helpful and some of the best we experienced on the trip
Cleanliness & Comfort
Lake Valley

Amazing location. Wish we stayed here more than one night.

Authenticity & Character
Location
Off the beaten path and quiet.
Staff
Milo was a great guy and communicated very well with us.
Cleanliness & Comfort
Hotel Colosseo

Beautiful but parking is confusing

Authenticity & Character
Location
Walking street is right out the front door for shopping and local food
Staff
Cleanliness & Comfort
Hotel Portik
Berat

Great Location for seeing the city and castle

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rogner
Tirana
Authenticity & Character
Location
Easy Walking
Staff
Cleanliness & Comfort
Activity Reviews
Sightseeing tour of Kotor
Sightseeing tour of Kotor
Albania

Incredible city. Natasa was very knowledgeable and such a nice person.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip on Skadar Lake - Virpazar
Boat trip on Skadar Lake - Virpazar
Albania

Amazingly beautiful and very relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Alpeta Winery
Wine tasting in Alpeta Winery
Berat

Amazing wine and staff were amazing and funny.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome in Tirana
Welcome in Tirana
Tirana
Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip in Kotor's Bay
Boat trip in Kotor's Bay
Albania

Absolutely stunning and we got to see not only Kotor Bay including Perast and 'Our lady of the Rocks', but also a submarine bunker, and swam in a coastal cave.

Quality of Experience
Guides, Drivers and Staff
Boat driver, Eddie, was very cool and great.
Transport
Boat trip to Koman and Shala river
Boat trip to Koman and Shala river
Shkoder

highly recommend this adventure. The entire area is breathtaking and the boat ride gives you a totally different perspective. Shala River was impressive and the water so clear.

Quality of Experience
Guides, Drivers and Staff
Transport
River Hiking in Osum Canyon
River Hiking in Osum Canyon
Berat

Beautiful to see and experience but the driver was like a race car driver.

Quality of Experience
Guides, Drivers and Staff
driver was crazy. Guides lacked knowledge about the area. Very confusing when we first arrived.
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Sep 21, 2026
Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well. It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way. It was a... Read more

Thank you so much, Nathan, for taking the time to share such a wonderful review! I’m really happy to hear that you had such a memorable experience discovering Albania and Montenegro and that the itinerary, accommodations, and activities all came together so well.

It’s especially nice to hear that places like Kotor, the Shala River, Alpeta Winery, and Krujë were highlights of your journey, and that you had such positive experiences with our local guides and partners along the way.

It was a real pleasure helping you plan this adventure and accompanying you throughout the process. Thank you again for your trust and your kind words, they mean a lot to us and to our local partners.

I hope you returned home with plenty of great memories, and perhaps we’ll have the opportunity to welcome you back to the Balkans for another adventure in the future! 😊

Violaine

Overview of Experience
Greece | Sep 7 - Sep 17, 2026

V
Vivian D.
Ashburn, VA | Reviewed on Sep 20, 2026
Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy. Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional) Accommodations were great... Read more

Communications and response times were excellent with the Kim-Kim staff. They really helped us mold this amazing vacation. All transports, ferry, and plane travels were easy.

Tour guides were fantastic especially the Acropolis/Agora tour (Sept 8), the Crete tour with lunch (we learned so much history -Sept 11) and the Naxos tour (Sept 16). Loved the wine tasting (Sept 13) and boat excursion in Santorini (on Sept 14 - the captain and mate were exceptional)

Accommodations were great in Athens, Crete and especially Santorini. The accommodations in Naxos were OK - could have been a level up.

Hotel Reviews
Melidron Hotel & Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel rooms were a bit shabby compared to other hotels on our trip.
Atrina Canava 1894
Santorini
Cretan Dream Resort & Spa
Chania
Athens Manor Houses
Athens
Activity Reviews
Private Evening Neighborhood Walk
Private Evening Neighborhood Walk
Athens
Private Off-the-Beaten-Path Villages & Countryside Excursion
Private Off-the-Beaten-Path Villages & Countryside Excursion
Santorini
Private Cultural Treasures & Local Villages Experience
Private Cultural Treasures & Local Villages Experience
Naxos
Private Sunset Caldera Cruise
Private Sunset Caldera Cruise
Santorini
Private Sunset Wine Experience
Private Sunset Wine Experience
Santorini
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Private Apokoronas Countryside Day Trip with Tastings & Lunch
Chania
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania in a Nutshell – Crete’s Ancient & Modern History Private Tour
Chania
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Private Acropolis, Ancient Agora & Acropolis Museum Visit
Athens
Local specialist: Gustavo Camperos

Our two week trip to Italy as planned for us by Andrea was fabulous!
Italy | Sep 2 - Sep 15, 2026

J
Jeanne Marie B.
Newark, NJ | Reviewed on Sep 20, 2026
Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along... Read more

Our two week trip to Italy as planned for us by Andrea was fabulous. Every step of the way went as planned, with drivers and guides on time and where we expected them to be. Andrea was a pleasure to work with and after two zoom meetings, and many emails, he helped us plan the perfect trip. He was always available before and during the trip to answer any questions we had. I cannot recommend him more highly. Our trip started with four days in Rome where we visited the usual sites along with The Vatican, St. Peter's Basilica, Palace Gondolfo, and Basilica San Clemente along with a food tour. We then traveled by train to Naples where we stopped at a winery for lunch and wine tastng on our way to Pompeii. Our next stop was Sorrento where we stayed for two nights and spent one day on the Isle of Capri. Our driver then took us to Amalfi, stopping in Positano, and Ravello on the way - stunning views! After two nights in Amalfi we continued on to the southeast arriving in Matera, the city of caves. We can now say we slept in a cave as our hotel was built into the canyon wall! After Matera we traveled on to Alberolbello with its Trulli houses, Locorontondo with its white washed buildings and Ostuni, the white town on a hill. Each of these stops were unique in their own way and very interesting. Lunch and wine tasting at a local Masseria made us wish we had more time to spend there. We ended out trip in the east with a guided walk of Bari, where we observed Nona's make orecchiette pasta from scratch. A relaxing train ride took us back to Rome for our next day departure home. A truly memorable trip that could not have gone better.

Hotel Reviews
JR Hotels Oriente
Bari

This hotel was close to the Old Town with a variety of restaurants near by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Masseria Grieco
Ostuni

The Masseria Grieco was a beautiful spot that unfortunately we only had one night at. The staff were very nice and the restaurant for dinner was outside with a unique menu each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corte San Pietro
Matera

Staying in a hotel built into a cave was a highlight of our trip! The staff here were very helpful and the included breakfast, very tasty, was presented to our table in small plates of a variety of foods. Such fun! A great location with many restaurants within easy walking distance. A unique experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bussola
Amalfi

Hotel La Bussola was in a good location, a little bit away from the main shopping area but close enough to easily walk to. The hotel restaurant had a beautiful view and was good quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Hotel Continental was very nice and in a good location. Breakfast had a wide variety of food available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Venere
Roma

A small boutique hotel, the Palazzo Venere was perfect. It is well located, within easy walking distance to sights and restaurants. All of the people we met were very friendly and helpful. The breakfast, particularly for such a small hotel, had a wide variety of foods and held something for everyone. I would highly recommend this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 20, 2026

Hi Jeanne, thank you for this very detailed review and for your wonderful words. It was a pleasure have you as traveler in Italy and we will be more than happy to assist you in the future.

We had an excellent experience working with Erica booking our trip to Rome and the Amalfi Coast
Italy | Sep 4 - Sep 11, 2026

J
Jessica R.
Denver, CO | Reviewed on Sep 20, 2026

We had an excellent experience working with Erica, her team and KimKim. The hotels (accommodations as well as service) selected were exceptional, the transfers were smooth, and tour bookings were exactly what we were looking for. The tour operators were friendly, knowlegeable and made great dining recommendations. I would absolutely book with Erica and KimKim again!

Local specialist: Erica Gerakos

Violaine is an amazing travel planner!
Albania | Sep 3 - Sep 11, 2026

K
Kathryn M.
Miami, FL | Reviewed on Sep 20, 2026
Violaine is an amazing travel planner! She truly listens to your travel ideas and interests and thoughtfully brings everything together—from accommodations and excursions to helpful information—all in one organized package. She is incredibly responsive to questions and concerns and always provides additional suggestions tailored to your interests. We found Violaine to be not only extremely knowledgeable, but also reassuring and comforting throughout the planning process. I was... Read more

Violaine is an amazing travel planner! She truly listens to your travel ideas and interests and thoughtfully brings everything together—from accommodations and excursions to helpful information—all in one organized package.

She is incredibly responsive to questions and concerns and always provides additional suggestions tailored to your interests. We found Violaine to be not only extremely knowledgeable, but also reassuring and comforting throughout the planning process.

I was particularly nervous about driving in Albania and Montenegro, but Violaine gave me a very accurate picture of what to expect, which put my mind at ease. As it turned out, driving there was absolutely fine! I also really appreciated the estimated drive times between destinations, along with recommended stops along the way. This turned each transfer day into an opportunity to explore and enjoy the journey rather than simply getting from one place to another.

We couldn’t have asked for a better travel planner and would absolutely recommend Violaine to anyone looking for a thoughtful, knowledgeable, and responsive travel expert.

Hotel Reviews
Boutique Hotel Astoria
Kotor

The Hotel Astoria is in the heart of Old Town Kotor. Our room looked over the bay and outer wall. The room was large and well furnished with a lovely modern amenity bathroom. We had to leave early the next morning; so they provided us with a box breakfast the night before. Quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eco Villas Merak & Winery
Virpazar

This is a family run hotel and winery. Each villa is a self sustained home. We had a full kitchen, living room, bedroom, and covered front porch. At 6pm, the husband provides a wine tasting event in his winery. They also provide you with a complimentary bottle of their wine at checkin. The villa is very comfortable. We decided to hit the market and make our own dinner that night and eat on the porch. It was lovely. The breakfast is made to order and delivered to your front porch (which has a dining table). There is a menu and you let them know the night before what you would like and when. Super nice family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Panorama Kruje
Krujë

The Panorama Kruje is the most modern of our stays. The room is HUGE - we could have a dance party in it. The bathroom is also large as the balcony. Our room looked over the old bazaar and castle. The view is stunning! Location also 5 star.

Authenticity & Character
Not authentic character - but modern hotel
Location
Staff
Cleanliness & Comfort
Koroni Hotel

Another centrally located hotel, makes walking a breeze. Thank goodness for the parking permit provided with the room. You park at a private lot about 5 minutes walk away; but honestly if you didn't have this there would be nowhere to park. I appreciated that lot! The room was less than desirable. Ours had a tiny high window that looked at a wall- thus it was dark. Even with all the lights turned on; it is a dark room. The walls are stone, which gives it the authentic flavor; but, it also provided spots for cobwebs and little critters. However - the breakfast was the best we had! And it just coming. This is a sit down breakfast where they just serve you platter after platter of items. We felt guilty that we simply could not eat it all. The reason to book this hotel is 1 - BREAKFAST and 2 - parking lot provided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
cobwebs and critters
Aphrodite Garden's
Himare

Another hotel with an amazing view + onsite parking. The rooms was very comfortable and the A/C worked perfectly. The restarant here is very good and quite popular. Reservations are a must - the first night we couldn't get it. But made sure to enjoy it our 2nd night. It is a special occasion place; most everyone dressed up for dinner here. The only down side - laundry service. Upon check in. I asked if they had laundry service which they confirmed and advised me to bring my laundry down. When I did, they escourted me into their laundry area and showed me how to use the machines. Obviously, a miscommunication. I thought I would pay for the service and have that time to explore town. Instead, I spent a couple of hours doing my own. Oh well - got clean laundry.

Authenticity & Character
Location
Beautiful views, but about 10 minutes outside of town. You will need a car if you stay at this property.
Staff
Cleanliness & Comfort
Rose garden Hotel
Gjirokastra

This hotel is located right at the base of the Castle - you can walk out the back gate by the pool, take a left and you are at the entrance. Take a right and follow it down the hill directly into the Old Bazaar area. The location couldn't be more perfect PLUS they have on site parking. The staff is super friendly and the view from the terrace overlooks the entire city and valley. We were lucky enough to have a double rainbow spanning the sky. The only reason it is not 5 star; is because the minisplit struggled to keep up. Thus it was a little warm.

Authenticity & Character
Location
This hotel is located right at the base of the Castle - you can walk out the back gate by the pool, take a left and you are at the entrance. Take a right and follow it down the hill directly into the Old Bazaar area
Staff
Every staff member we met was extremely welcoming.
Cleanliness & Comfort
A/C struggled.
Activity Reviews
Cooking class - Albanian traditional food
Cooking class - Albanian traditional food
Berat

This was such a personal, fun, and memorable experience! We were the only people booked that day, so it felt very special and personalized. Our teachers were two wonderful young men who made the entire experience enjoyable from start to finish. We baked bread, made stuffed peppers, Berati beef, and a delicious custard dessert—all while joking, laughing, and listening to music. It felt less like a formal cooking class and more like spending time with friends who were sharing their food, culture, and traditions with us. Afterward, we enjoyed the fruits of our labor. And let me tell you—there was TOO MUCH food! Everything was delicious, and the whole experience was relaxed, authentic, and full of fun. This was definitely one of the highlights of our trip, and an experience we will remember for a long time!

Quality of Experience
Guides, Drivers and Staff
River Hiking in Osum Canyon
River Hiking in Osum Canyon
Berat

Unfortunately, this was a very disappointing experience. When we checked in, the staff member looked at our Teva sandals and told us they were appropriate for the tour. Shortly after starting, Sarah’s sandal broke, and our guide, Lionel, was clearly unhappy about it. We had already heard Lionel tell someone that he didn’t want to do this tour, and unfortunately, that attitude seemed to carry throughout our experience. He told us that our shoes were completely wrong, but we explained that the person who checked us in had specifically told us they were fine. How were we supposed to know otherwise? I asked if there was any possibility of pivoting to another activity, such as tubing, but he said no. To his credit, he did have an associate bring us river socks, but after that, he simply walked in front of the group. What was most disappointing was the complete lack of information or engagement. There was no explanation of the gorge, the surrounding environment, or anything else that would have made the experience interesting or educational. The entire tour felt boring, negative, and lacking in enthusiasm. Given the beautiful setting and potential for a great experience, we left feeling very disappointed.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in Himare
Boat tour in Himare
Albania

The Great Chimera canceled our trip without notifying us, so we showed up at the dock all ready and excited for our adventure—only to find that no one was there. We were understandably confused and disappointed, especially since we had received no communication about the cancellation. A simple phone call, email, or message would have saved us the time and inconvenience of making the trip to the dock. Definitely not the way we expected the day to start. Hmmmm...

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Violaine Fejoz
Violaine
Violaine Fejoz
Local specialist in Tirana | Replied on Sep 21, 2026
Thank you so much, Kathryn, for taking the time to share such a detailed and thoughtful review! I’m really happy to hear that you enjoyed your journey through Albania and Montenegro and, especially, that you felt well prepared and supported throughout your self-drive adventure. It was a real pleasure working with you to shape the itinerary around your interests and preferences. I’m glad the driving information, suggested stops along the way, and estimated travel times helped make the... Read more

Thank you so much, Kathryn, for taking the time to share such a detailed and thoughtful review! I’m really happy to hear that you enjoyed your journey through Albania and Montenegro and, especially, that you felt well prepared and supported throughout your self-drive adventure.

It was a real pleasure working with you to shape the itinerary around your interests and preferences. I’m glad the driving information, suggested stops along the way, and estimated travel times helped make the experience more relaxed and allowed you to enjoy the journey itself as much as the destinations.

I’m also delighted that experiences like the cooking class in Berat became such memorable highlights. Thank you as well for your detailed feedback on the accommodations and the activities. I’m sorry that the Osum Canyon experience and the cancelled boat tour in Himarë did not meet expectations; your comments are very helpful and will allow us to follow up with our local partners and improve these experiences for future travelers.

Thank you again for your trust, your kind words, and your recommendation. It was a pleasure organizing this trip for you and Sarah, and I hope we’ll have the chance to welcome you back to the Balkans for another adventure someday! 😊

Lucid and Audrey planned an amazing trip thro...
France | Sep 3 - Sep 12, 2026

A
A. P.
Denver, CO | Reviewed on Sep 20, 2026

Lucid and Audrey planned an amazing trip through the south of France. We were pleased very much with all the accommodation's. They were responsive and helpful!

Local specialist: Lucie Rousseau

Mathia was amazing to work with in planning/e...
Norway | Sep 6 - Sep 13, 2026

Amy
Amy P.
Denver, CO | Reviewed on Sep 20, 2026
Mathia was amazing to work with in planning/executing our trip. He is an excellent communicator and responded in a timely manner when we had questions or concerns.
Guides Christel, Emme and John were top notch. .
There were minor scheduling things we would have done differently, but all in all it was a wonderful trip.
Read more

Mathia was amazing to work with in planning/executing our trip. He is an excellent communicator and responded in a timely manner when we had questions or concerns.
Guides Christel, Emme and John were top notch. .
There were minor scheduling things we would have done differently, but all in all it was a wonderful trip.

Hotel Reviews
Hotel Norge by Scandic
Bergen
Authenticity & Character
Location
Staff
We arrived around 1:00 pm. 2/4 rooms were ready but they were going to charge us for early check-in. Kim Kim said check-in was at 3:00 but it actually wasn’t until 4. Spa wasn’t available second day to use the pool due to being booked by people not staying at the hotel. Disappointing
Cleanliness & Comfort
Rooms tiny
Kviknes Hotel
Balestrand
Authenticity & Character
Location
The directions provided by Kim Kim is not the easiest way to get there while hauling bags.
Staff
Cleanliness & Comfort
Wangen Apartments by Flåmsbrygga
Aurland
Authenticity & Character
Very cute red cottage near the water.
Location
Close to the water, food and grocery store
Staff
Helpful getting bags stored since ferry was mid afternoon.
Cleanliness & Comfort
The heating system did not work as instructed. The breakfast was a lot of processed food-sugary yogurt, ultra processed muffin, apple juice box. Not ideal breakfast.
Thon Hotel Terminus
Oslo

Staff friendly. Breakfast was delicious. Coffee available 24 hrs in lobby. Comfortable rooms and good location.

Location
Close to train station.
Staff
Friendly
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 21, 2026
Dear Amy,
Thank you so much for your kind review and for taking the time to share your experience. It was truly a pleasure to help plan your journey and to be there along the way whenever questions or concerns came up.
I’m especially happy to hear that Christel, Emme and John made such a great impression. I’ll be sure to share your lovely words with them as well. And thank you for mentioning the minor scheduling points. Feedback like this is very valuable and helps us continue to improve the...
Read more

Dear Amy,
Thank you so much for your kind review and for taking the time to share your experience. It was truly a pleasure to help plan your journey and to be there along the way whenever questions or concerns came up.
I’m especially happy to hear that Christel, Emme and John made such a great impression. I’ll be sure to share your lovely words with them as well. And thank you for mentioning the minor scheduling points. Feedback like this is very valuable and helps us continue to improve the experience for future travelers.
Most of all, I’m delighted to know that, all in all, you had a wonderful trip and enjoyed your time in Norway. It was a pleasure working with you, and I hope Norway will stay with you as a beautiful memory for a long time to come.
I wish you and your family all the best. :)
Mathia

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