Kimkim Trip Reviews

My wife and I arranged a hiking trip to visit the rice terraces in Ifugao and Sagada. We worked with Cami at KimKim and she always answered our many pre-trip questions promptly and accurately.

Our trip followed the devastating 2025 typhoons that greatly impacted the roads and hiking trails in the region. Though people were still digging out and repairing the damage, our trip was still a success. We had to adapt to some minor changes in the itinerary, follow different hiking trails, and stay at a couple of guest houses that still did not have electricity and water. Still, things worked well. Our guide, Jody, and the rest of guides/drivers were very professional. We would highly recommend this trip to other adventure- minded travelers.

We had an overall wonderful trip to Ireland in Nov 2025. It was a short trip, built around attending a concert in Dublin on 11/12. First, I want to say that I have used KimKim for several prior trips to S and Central America and have nothing but amazing things to say about those experiences. Which was why it was a no brainer for us to use KimKim for this trip. We didn't have as great an experience this time. We initially met via zoom with Joe to discuss the trip, our interests, want to do's for the trip etc. The initial itinerary Joe gave us was pretty confusing and just had very general info, like from a pre-written template which did not take into account specifics that we had talked about. I wrote a long chat to Joe expressing my confusion and pointing out some of the discrepancies and/or flat out errors. We planned another call which did take place with Joe and he said that the issues with the itinerary would be corrected after we finalized our payments. But then we were informed Joe was no longer working there so we were handed off to Dean. It was a little frustrating trying to get the corrected itinerary that had revisions away from the "template" they use for this excursion or that activity. We also didn't have near the customer service and one:one attention that I was used to from my previous trips with KimKim. When we got the app and our itinerary, it was not user friendly (this was the first time with Kim kim that we used this app). Again, the itinerary was using very rote (not individualized) descriptions. I was told not to look at that part of the app but to look at the documents and "driver notes." those were more helpful for sure.
In terms of hotels, we stayed at the Ashling Hotel in Dublin and the Galmont in Galway. Both were nice places, however, when we first talked to Joe, he knew we were going to a concert in Dublin (at the 3 arena) and I had said I wanted a gym in the hotel. The Ashling was nice as I said, but there was no gym and it was about as far away from the concert venue as you could get. I had also told Joe none of us were drinkers so going to Guiness or Jameson were not on our list of things we wanted to do. The Ashling is super near to Guiness and Phoenix Park and the bus station and that's about it. So I did not like the location personally and it made me feel like the trip folks had some deal with the hotel so they just funnel as many people there as possible rather than listening to the specifics of what i wanted. the Galmont was good location and it had a gym, no so complaints with that. Both had great breakfasts so that was nice. Our one group excursion to Belfast was a highlight. we opted for a black cab tour (which Dean did help us get corrected as somehow, that was not the tour we were booked on even though that had been communicated to Joe from the start as well). The tour was by Wild Rover and the woman on the bus with us was fantastic as was our black cab driver. high praise for both of them and for the experience overall. We did have a walking tour of dublin as well which was also wonderful. our guide for that was great. we also did the Viking splash tour (duck boat tour) which was fun and touristy.
Everything else was on our own, planned on our own. We enjoyed Ireland very much and we agreed we would all love to go back for longer and to explore more of the country. However, this time around, I didn't feel I received the support, suggestions, individualization and individual attention I have received from previous Kim KIm trips. Thanks very much for letting me review.

Hotel Reviews

The Galmont Hotel & Spa

Galway

good location, great breakfast, good gym

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ashling Hotel Dublin

Dublin

great breakfast and restaurant, location was not good for us, no gym which was important to me

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Book of Kells and Trinity Campus Tour

Dublin

we didn't have a guide for this, we just did it on our own. fascinating, beautiful and interesting.

Quality of Experience

Dublin Guided walking tour tour

Dublin

Our guide, whose name i am forgetting, was GREAT. we learned a lot and he shared so much info, answered questions, made suggestions ...very helpful!

Quality of Experience

Guides, Drivers and Staff

Transport

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Belfast & Giants Causeway Day tour from Dublin

Dublin

loved the history of the black cab tour, made us all want to know more about The Troubles Giants Causeway was good too although the weather made it rough (windy and rainy), still was interesting to walk around

Quality of Experience

Guides, Drivers and Staff

Transport

Viking Splash tour

Dublin

It's fun and touristy. it may or may not be your thing. I like duck boats tour in general.

Quality of Experience

Guides, Drivers and Staff

Transport

As a Costa Rica expert on behalf of kimkim, this was a trip to reconnect with some of the regions I know and love. A complete circuit visiting highlights such as La Fortuna and Monteverde, as well as more off-the-beaten-path destinations like Rincon de La Vieja and Drake Bay. This way, I can stay up to date with locations travelers love, as well as guide them in navigating destinations that require deep knowledge.

It was also a great way to connect with guides, drivers, and hotels that help bring the kimkim experience together, and ensure that each step of the trip is working correctly in connecting the traveler to locals and creating the correct impacts in the communities they visit.

Ravi and Active India were excellent in putting together a perfect trip for us to India. He was super responsive in the planning stages and kept us fully informed. During the trip, the coordination between our various drivers and guides was seamless. A WhatsApp group let us stay in touch throughout the trip. Ravi made sure that our wedding anniversary was celebrated by the hotels during the trip.

We had an amazing time with Khalid as our guide around Morocco. Our guides in each city we visited made the trip a truly unforgettable experience. The three highlights for me were Fes, the camel excursion into the desert, and Marrakech. Enjoyed the variety of experiences but the medinas were amazingly memorable.

For our trip I think it would have been better to have 14 or more days to cover the vast areas we drove. We did spend a good deal of time driving.

Veronika planned the perfect trip for me and my partner. It was the perfect pace, the activities from the Blue Lagoon to Glacier tour were stunning experiences. The locations she found for us to stay were breathtaking. I honestly couldn't have done it without her help and expertise. My partner and I are dying to return and would use Veronika and KimKim again in a heartbeat.

Hotel Reviews

Signature by Vík Apartments

Vik

It was stunning. The bath, the views of the ocean, the dinner at the connected hotel. It was romantic and relaxing and so comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Muli

Reykjavik

The staff was incredibly helpful and friendly. The location was a short trip to the city center and the stay was great for the smaller hotel stay of our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Katla Ice Cave

Iceland

This was such an amazing experience, the tour guide was fantastic and knowledgable. The trip out was a bit long but once you get there being able to walk on a glacier is breath taking. They were very careful about safety.

Quality of Experience

Guides, Drivers and Staff

Transport

My trip to Finland was truly unforgettable. I am extremely satisfied with the entire experience, and I could not be happier with how everything turned out especially the extraordinary moment of witnessing the Northern Lights. Seeing the aurora dance across the sky was a breathtaking, almost surreal experience that exceeded every expectation I had. It was the absolute highlight of my journey.

The organization of the trip was also excellent from start to finish. Every detail from transportation to excursions was handled smoothly and professionally. The itinerary was well planned, efficient, and thoughtfully paced, allowing me to enjoy each moment without feeling rushed. I felt supported and well-guided throughout the entire experience.

Overall, this trip to Finland was exceptionally memorable, and I am grateful for the remarkable service and seamless coordination that made it so special. I highly recommend this destination and this level of organization to anyone looking for a truly magical travel experience.

Everything was perfect. Beautiful country and great accommodations. Private sailing on last day was beyond special.

Hotel Reviews

Hotel Bosque del Mar

Playa Hermosa

Location Location Location. Steps from the beach. Restaurant was superb. Best fish sandwich !

Authenticity & Character

Location

Beach and islands.

Staff

Cleanliness & Comfort

Staff was helpful and attentitive.

Hotel Los Lagos Spa & Resort

La Fortuna

Best hotel springs and pools. Food was great and breakfast was the best.

Authenticity & Character

Beautiful gardens and flora.

Location

Base of volcano

Staff

Cleanliness & Comfort

Mawamba Lodge

Tortuguero

Felt like we were deep in the rain forest.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Presidente

San José

Thank you Nicole for special service and Manu for great private tour of San Jose.

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Morning Sailing and Snorkeling Adventure

Costa Rica

Great way to spend last day in CR on a private sail boat, snorkeling and enjoying the beautiful scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Palo Verde National Park Boat Trip

Costa Rica

Saw alot of wildlife.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit to Maleku Indigenous Reserve

Arenal/La Fortuna

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Boat Excursion Through the Tortuguero Canals

Tortuguero

Guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Tortuguero Village Visit

Tortuguero

Very remote and rainy. Best nights sleep listening to rain falling on our cabin.

Quality of Experience

Guides, Drivers and Staff

Transport

Private San José City Tour

San José

Our guide Manu was the best.

Quality of Experience

Very informative of history of San Jose.

Guides, Drivers and Staff

Transport

My friends and I had an amazing trip to Southeast Asia. AE was our guide in Bangkok. She was so kind, helpful, and knowledgeable. With AE we visited beautiful temples, lively markets, and ate some delicious street food. In Chiang Mai, our guide Pong took us to a monk blessing ceremony and an elephant sanctuary. She was wonderful. Again we ate delicious food and visited museums and temples. Cambodia and Vietnam were equally fun, beautiful, and fascinating. Our guide in Siem Reap was Set. He did a great job of explaining the history of Angkor Wat and the surrounding Temples. The hotels we stayed at were all comfortable and gorgeous with excellent food options. Thanks to Hoa who arranged this trip for us. It truly was a trip of a life time.

Where do I start to describe this phenomenal adventure Gummi planned for us?? It was so well organized and unbelievably planned with such care and accuracy that we completely wore ourselves out with great new experiences and adventures words will never be able to describe. The pictures will speak for themselves. We started at Blue Lagoon and ended at Sky Lagoon with a visit to Laugarás Lagoon in the middle and we NEEDED all 3!! Our favorite was Laugarás Lagoon!!
Our hotels were all amazing (CenterHotel Plaza(Reykjavík) / Dís Cottages (Snæfellsnes Peninsula) / Hotel Bifrost (Reykholt) / Hótel Grímsborgir by Keahotels (Golden Circle) / Black Beach Suites (Vík) / CenterHotel Klopp (Reykjavík) and ALL of the staff were a joy to meet and took very good care of us the entire trip. Our favorite was Hótel Grímsborgir!!
Our adventures included but was not limited to: 3 Lagoons / Víðgelmir Lava Cave Experience / Langjökull Glacier Snowmobiling Adventure / Sólheimajökull Glacier Walk and we cant pick just one favorite....recommend all of them, hands down!! The guides were impressive as well, we tipped them for their amazing service!!

Our itinerary:
1 - Reykjavík- Blue Lagoon: ate at the tapas at Tapas Barinn (AMAZING) around the corner from the hotel and had the seafood soup at Sæta Svínið Gastropub (OUT OF THIS WORLD). The town center was already filling up with beautiful Christmas decorations and it was just magical!
2 - Reykjavík to Snæfellsnes Peninsula: stopped at Hvalfjörður - Whale Fjord (didnt see one but we knew they were there! / stopped at Hraunfossar for the “Lava Falls” (breathtaking and COLD) / Víðgelmir Lava Cave Experience (A MUST DO) / sun set too quickly for us to see Gerðuberg Basalt Cliffs (next time) / checked into Dis Cottages and made our wwn dinner and stayed up to watch the northern lights!
3 - Snæfellsnes Peninsula - missed Kirkjufellsfoss falls but saw the mountain / Lóndrangar basalt sea stacks / Explored Arnarstapi and had THE BEST Lamb Soup in Iceland at Samkomuhúsið Arnarstapa / pictures at Búðir Church / ended at Ytri Tunga Seal Beach (the seals put on a show for us too)
4 - Snæfellsnes Peninsula to Reykholt - Kolugljúfur Canyon (worth the drive) / missed Hvitserkur and got sidetracked on our way to Bifrost with the MOST DELICIOUS Lamb Chops at the local gas station!!
5 - Reykholt to Golden Circle - we had snow so driving was slower than normal - Þingvellir National Park (the p's sound like t's and had us soooo confused) but the drive was beautiful / ate at Efstidalur II Farm Bistro and the burgers were of course AMAZING / couldnt get to Brúarfoss with the weather and had an appointment at Laugarás Lagoon - Lerki (MUST MUST MUST EXPERIENCE) / checked into Hótel Grímsborgir and this place was our favorite!!
6 - Golden Circle - slept in due to the Northern lights last night / passed on Kerið Crater / walked the Geysir Geothermal Area - bitter cold (the welcome center was delightful) / Gullfoss Waterfall was spectacular / on to Langjökull Glacier Snowmobiling Adventure / with a piece of glacier ice and a short JD, we headed back to Hótel Grímsborgir for dinner
7 - Golden Circle to Vík - Seljalandsfoss & Gljúfrabúi Waterfalls (too crowded, going back tomorrow / Skogafoss Waterfall (BEAUTIFUL) / Kvernufoss Waterfall (we passed ont his one to get to Sólheimajökull Glacier Walk (AN ABSOLUTE MUST MUST MUST DO!! OUR GUIDE SAM WAS INCREDIBLE) ON TO Black Beach Suites (Vík) (BOUGIE and VERY COMFORTABLE - 30ft wall of windows to boot)!
8 - Vík - tried to get to Fjaðrárgljúfur Canyon but the drive and snow was a bit too much. We turned around and decided to shake things up and explore on our own. We found the Black pizza place and it didnt dissappoint!
9 - Vík to Reykjavík - Reynisfjara Beach & Reynisdrangar Columns was just beautiful / Dyrhólaey Arch and Cliffs (DO NOT MISS THIS! THE VIEW IS SPECTATUCULAR. OUR FAVORITE OF THE ENTIRE TRIP. YOU CAN SEE THE GLACIER IN THE DISTANCE AND THE BLACK BEACHES BELOW....JUST SPECTACULAR ALL AROUND) /Urridafoss (SO HAPPY WE SQUEEZED THIS ONE IN!!) / Sky Lagoon Experience - Sér (another AMAZING experience (7steps ritual!!) / back to CenterHotel Klopp and had dinner at MAR (Fish pans) COMPLIMENTS WERE GIVEN TO THE CHEF ON OUR WAY OUT....DELICIOUS!!
10 - Explore Reykjavík - Hallgrímskirkja / Sun Voyager Sculpture / Laugavegur Street (I think) for the Famous hot dog / back to America but we are looking forward to returning and experiencing more of Iceland with Gummi's help! We sooooo lucked out when we managed to meet him...what an AMAZING job he did at packing so much into 10 days! We are exhausted but FOREVER GRATEFUL!

We feel so fortunate to have had Hoa as our agent/specialist for our Thailand trip! First of all, Hoa contacted us several times before our trip to determine the activities we would be interested in and our overall preferences for accommodations and locations. She also tried to understand the levels of activity we would prefer to make sure the plans met our expectations. Because of her interest in getting it right for us, we went through several iterations of our planned trip and we also made some unusual requests that were not typical. The end result: we were blown away by the final trip that she put together for us. In addition, during our trip, we were very impressed with all of the local guides that were assigned to us in the four cities/areas that we visited. Each guide was so dedicated to making sure that we learned about Thai culture and the overall history of each area - they went out of their way to ensure we were happy and got the experience that we hoped for. They also were very patient and thorough in answering all of our questions about each area (and we had a lot of questions), and spent as much time as necessary depending on our interests. A guide has a difficult job as they have to deal with all kinds of people with varying interests, and all of our guides were so professional yet so personal and friendly. We also felt very safe with all of the drivers and tour boat operators that we had - they were all very polite and engaging. Hoa also booked us at hotels and resorts that were 1st class. We are not party people, so we were very happy to stay at quiet, yet very comfortable and classy locations. The workers and staff at each of these locations were so friendly and accommodating that we felt so comfortable and taken care of. The food served at each of these locations was fantastic and also went beyond our expectations. There were so many personalized details provided, such as making sure our meals accommodated our dietary needs (we are vegetarian), ensuring that our plane seats were near the front of the plane when available to get on and off easily, having our guides assist us through the airports (we had three in-country flights and they even helped us through check-in), having our guides walk us through the local markets and show us the lay of the land so that we felt comfortable buying food and gifts when we had free time, etc. Hoa also kept in contact with us during the trip to remind us of pickup and meeting times as well as to ensure that were were happy throughout.

We were so happy during our trip and we would not hesitate to recommend Kim Kim to anyone considering a trip to Thailand or southeast Asia.

Hotel Reviews

Hyatt Regency Bangkok Suvarnabhumi Airport

Samut Prakan

After a long trip in Thailand, we flew from Phuket to Bangkok the night before leaving Thailand. Our international flight home was set for 7 am, and we were so tired from a great vacation, that we were a bit down on energy. However, upon walking into the hotel, our spirits picked up immediately! This hotel is absolutely gorgeous! It is modern, beautiful, clean and so comfortable. After staying in several locations throughout the country for a long time, we were not looking forward to checking in to one more hotel. However, our attitude changed right away, as the check in process was a breeze and very fast, and the accommodations are so very nice. The hotel is very large, but is it also very peaceful and comforting. The breakfast buffet starts at 3 am for travelers who have early flights out, so we were able to have an absolutely wonderful breakfast buffet before catching an early flight. In addition, after a long vacation, we were able to use the hotel gym to stretch out and recoup from a physically demanding vacation, not to mention to reset the body before getting on a very long international flight. The gym and locker room are so very nice and spacious, with fantastic gym equipment and amenities. Oh yeah, the hotel is essentially right across the street from the airport, but you wouldn't know it as it is so quiet and comfortable. Likewise, it is so convenient - it was so nice knowing we were so close to the airport that it took stress away from worrying about packing up and getting to the airport on time. The hotel shuttle immediately brought us to the hotel from the airport the night before with zero wait time, and in the morning, the hotel shuttle immediately brought us to the airport with zero wait time, and the shuttle ride is only about 5 minutes total - so convenient! This was a wonderful hotel and experience.

Authenticity & Character

The hotel is big and beautiful and modern and nice, but it is also so comfortable and quiet.

Location

The hotel is so close to the airport, but you wouldn't know it as it is so quiet and peaceful. Bangkok is so big and loud and busy, so having a beautiful and comfortable hotel so close to the airport just takes stress away from traveling in and out of the airport. The shuttle immediately took us to the hotel from the airport the night before our flight, and in the morning it immediately took us to the airport to catch our flight. There was no stress as you are only a 5 minute drive away.

Staff

The hotel desk staff are used to dealing with tired travelers, and they were so efficient and nice that checking in and out was a breeze. The shuttle drivers and baggage handlers were so friendly and nice and efficient, and we had zero wait time. They take all the stress of getting to and from an airport away.

Cleanliness & Comfort

The hotel is very clean, modern and comfortable. The room was very nice and quiet. The gym and locker rooms were clean, spacious, and quiet. It is a great hotel so close to the airport, yet quiet and comfortable.

Dewa Phuket Resort & Villas

Phuket

The hotel is located close to the airport and is so convenient to traveling in and out of Phuket. In addition, it is located across the street from a most lovely beach, and it is essentially located inside the national park, so it is a very quiet and beautiful location. Despite it being located in a quiet area, there are plenty of restaurants and shops within easy walking distance, and it must be repeated that a most beautiful and quiet beach is just across the street! The breakfast buffet is absolutely wonderful and first class, but the restaurant also serves 1st class food that is so fresh and delicious. The hotel staff are so friendly and accommodating and make sure that you are taken are of. The hotel provides nice touches like flip flops, beach towels, a carry bag for the beach or shopping, and umbrellas to use. So nice! We found all of the staff to be so friendly, from the maintenance workers to cleaning staff as well as the restaurant and pool/bar workers. The hotel offers a complimentary yoga class several days of the week, and our instructor was so sweet and nice. And of course the desk staff (Vicky and Jib especially) and bell people were really, very nice and attentive, that they all really made our stay such a nice experience.

Authenticity & Character

The hotel is located in a very quiet part of the island, yet it is close to the airport which makes traveling in and out so easy. The hotel is quite nice, and our room was very quiet, yet spacious and comfortable. The hotel is located ((essentially) inside a national park and Nai Yang beach is right across the street. The beach is so lovely - beautiful sand beach with calm water and beautiful views. You can watch the planes coming in for landing in the distance - this just adds to the setting.

Location

It is located very close to the airport, but it is so quiet and relaxed (you can hear planes in the distance periodically, but they add to the atmosphere as you can observe them coming in over the water in the distance). The hotel is essentially located within the national park, and it is right across the street from Nai Yang beach, which is very quiet and has such lovely sand. Phuket can be so loud and chaotic with tourism, but this hotel is located in a beautiful and quit=et area of the island.

Staff

All of the staff, and we mean all of them, were so very kind and attentive. Even the maintenance workers were very friendly and would stop to say hello. The desk staff, especially Vicky and Jib were so so nice and friendly, yet professional and competent. We cannot say enough about the staff of the hotel -obviously they made a point to ensure that we and all the guests were comfortable and happy, and it worked!

Cleanliness & Comfort

Our hotel room was always clean and comfortable. The pool area looked so nice (we did not use it because the beautiful beach was across the street, but if we were pool people we would be very happy). The hotel is beautiful and in an idyllic setting, that you don't want to leave the area. In addition, the breakfast buffet and restaurant offers food that is so delicious it is easy to want to eat there every day and night. This was the last stop on our trip to Thailand, and it just capped off our great experience.

De Chai The Colonial

The hotel is a boutique hotel with a lovely atmosphere. Our room was very clean and quiet, but also large and comfortable. The location is perfect - it is on a quiet street but a very close walking distance to many restaurants and bars inside the old town. The breakfast buffet is very nice and we looked forward to eating at the restaurant every day. The hotel staff were so friendly and accommodating. During one of our activities in Chiang Mai, we got bitten by ants and other insects and had such itchy skin that there was no way we would be able to sleep. We asked the staff for directions to a pharmacy, but did not need to visit the pharmacy as the desk staff had extra ointment that they offered us to try. It worked, and it saved us time trying to find the pharmacy, etc., and we were able to sleep that night. Such nice people and so accommodating.

Authenticity & Character

It is a beautiful boutique hotel with a lot of character. We loved the Koi pond in front of the hotel, and it is very quiet and comfortable.

Location

The hotel is located inside the old town gates, but it is on a very quiet street. However, you are only a block away in most directions to busier areas with a variety of restaurants, shops, etc. And it is close to temples (one right down the street) and other tourist attractions.

Staff

The desk staff was so nice - they provided free of charge some ointment to soothe our itchy skin from bug bites. Also, the breakfast staff was so very nice and attentive - they were all such lovely people.

Cleanliness & Comfort

The hotel is very clean and has many staff working at all times. Our room was always clean and comfortable.

The Xcape River Kwai

Kanchanaburi

Our room was spectacular, but it seems that every room is also. The hotel is very modern yet charming and clean. The pool is beautiful and clean, and the views are simply amazing. We watched a distant thunderstorm over the mountains off our balcony one night, and it was lovely. We also kayaked on the river using the complimentary kayaks. Also, the restaurant is very nice with a fantastic menu and the food was delicious. All of the staff were very friendly and accommodating, and went out of their way to make sure we were comfortable.

Authenticity & Character

It is a very modern design, yet also functional and comfortable. And beautiful!

Location

It is located in a quiet and rural setting not too far from town but right on the river - the views are amazing.

Staff

All of the staff were so friendly and accommodating - so welcoming.

Cleanliness & Comfort

The pool is beautiful and pristine. Each room is modern and the views are amazing.

Solitaire Bangkok Sukhumvit 11

Bangkok

We got in very late on our first night in country after a long international flight, so we were tired and not very alert. However, the hotel staff made check in easy for us and made sure that we were comfortable right away. The breakfast buffet was a highlight of the stay - the food was outstanding and fresh and delicious, but the accommodations were also comfortable and quiet. After a long flight, it was nice to have access to a gym so as to stretch out and get a workout in to feel more normal. This is such nice hotel and all of the staff were very friendly and helpful.

Authenticity & Character

The breakfast buffet was so fresh and there was a variety of foods to try and to satisfy any diet.

Location

Bangkok is such a big city, but we were very close to the subway stations and elevated train lines, so getting around the city was convenient. Also, we had so many options for food and activities just outside the door.

Staff

All of the staff were very friendly and courteous.

Cleanliness & Comfort

The room was very quiet and comfortable and clean. The gym and locker room were also very clean and nice.

Activity Review

Bangkok Symbolic Temples

Bangkok

We have to echo what all the other reviews are saying…our trip to Guatemala far exceeded our expectations. Truly, in every way imaginable. From the very beginning, Catherina at Columbus Guatemala Travel was incredibly responsive, thoughtful, and intentional with every detail. She asked all the right questions to make sure our itinerary was perfect for us, and she absolutely delivered. The entire planning process felt effortless.
 
On the ground, everything was seamless. Every driver and guide was phenomenal — on time, easy to find, friendly, and deeply knowledgeable.
 
We had a full seven-day itinerary — flying to the rainforest one day for Tikal, then exploring the volcanic beauty of Lake Atitlán the next, and finishing in the colonial magic of Antigua. It was full, rich, and truly unforgettable… yet never rushed. Everything flowed so smoothly that we could just relax and enjoy every moment.
 
Benedicto at Tikal was amazing! We spent most of our time with our guide, JJ, who instantly felt like an old friend from the moment we met him. He is knowledgeable, fun, attentive, and always one step ahead with great recommendations. It was clear he genuinely cared about our comfort and whether we were having a great time. He constantly checked in behind the scenes to make sure everything flowed smoothly. We could feel how much heart and intention went into every moment. And let me say, after experiencing Guatemala’s adventurous driving style, I have never been more grateful to have JJ behind the wheel! I felt safe the entire time and appreciated his calm confidence navigating every twist, turn, and surprise the roads offered.
 
The whole team is amazing. We were genuinely touched by the small surprises, thoughtful gifts, romantic dinner, and all the extra care we never expected. They made us feel celebrated and cared for.
 
One thing that truly stood out is how deeply this company lives its mission and values. Their promise to be “your local compañero - your trusted companion” isn’t just a slogan — it’s something you feel every single day. It’s obvious they created their mission with intention, and they live it with heart. Nothing about it feels like publicity or marketing; it feels real, authentic, and woven into every interaction. We appreciated that more than anything.
 
We absolutely love these people and cannot wait to return with our son. We recommend Columbus Guatemala Travel 1000%.
 
We originally connected through the KimKim platform, which was smooth and easy. For future trips to Guatemala, we will definitely book directly with Columbus Guatemala Travel, because they were outstanding, but we’ll absolutely use KimKim again for other countries (including our upcoming Vietnam trip) in hopes of finding another team as incredible as this one.
 
Hands down, one of the best travel experiences we’ve ever had.

Activity Reviews

Romantic Dinner For Two

Antigua

Food was delicious. View was amazing. The surprise music, flowers, and photos blew our minds ❤️❤️❤️

Quality of Experience

Guides, Drivers and Staff

Transport

Walk Antigua Like a Local

Antigua

Quality of Experience

Guides, Drivers and Staff

Transport

Pacaya Volcano Hike

Guatemala

Loved our local guide up the volcano!! He was so friendly! Appreciated that JJ was also there to help interpret when needed.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lake Atitlán

Guatemala

Quality of Experience

Guides, Drivers and Staff

Transport

Villages Around Lake Atitlán by Boat

Guatemala

JJ was fantastic!! He knew just where to take us to learn and experience the best of the villages.

Quality of Experience

Guides, Drivers and Staff

Transport

Tikal Mayan Civilization

Guatemala

Benedicto was amazing!! He was always checking in to make sure we were okay and had great suggestions for food. We appreciated not just his incredible knowledge of Maya history, but also his knowledge of the plants and animals in the region as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Denise provided excellent guidance in developing an itinerary. We enjoyed every day of the trip. Denise and Uma were readily available to assist when we had questions along the way. I would highly recommend Denise to anyone planning a trip to New Zealand.

Hotel Reviews

The Langlands Hotel

Invercargill

Excellent lounges and breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heritage Queenstown

We were upgraded to lake view and were blown away by the setting. Access to town was great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Te Pā Tū Māori Feast & Performance

Rotorua

This was a fun evening and a feast

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My trip to New Zealand fantastic. The planning process with Denise went smoothly. Denise kept our group up to date about suggestions and changes to our itinerary during the planning peocess and also worked with us as we traveled. We had a wonderful time in New Zealand.

Hotel Reviews

Heritage Queenstown

Queenstown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Distinction Te Anau Hotel And Villas

Te Anau

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Langlands Hotel

Invercargill

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scenic Hotel Dunedin City

Dunedin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Peppers Bluewater Resort

Lake Tekapo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Carnmore Hotel Christchurch

Christchurch

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Millennium Hotel Rotorua

Rotorua

Authenticity & Character

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Location

Staff

Cleanliness & Comfort

Rydges Auckland

Auckland

Authenticity & Character

Location

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Staff

Cleanliness & Comfort

Activity Review

Enjoy the panoramic view of Auckland from Sky Tower

Auckland

Trip was a blast! Was the perfect time of year to visit Tromsø and will be visiting Bergen again in the late spring/summertime! Planning could have been better. Almost missed an excursion due to the meeting point listed being in a completely different location than the actual meeting point. Luckily, the excursion company waited before departing and called me to gave me directions on where I was supposed to go. Another hiccup happened when my private transfer from the airport to my last hotel was booked 5 minutes after the planes arrival, which was not enough time to allow for delays. Sure enough, my flight was delayed and luggage pickup was also delayed, so the driver for the private transfer was mad and tried to charge me for him waiting an hour when it was outside my control, despite me messaging him he didn’t have to wait. as I said above, it was the perfect time of year to visit Tromsø, lots of snow but not too cold, and 3 days was enough time to do everything I wanted to do there. Bergen on the other hand, rained the entire time I was there and hiking was a struggle due to slushy snow, which is typical this time of year. There were lots of things to do around Bergen, but sadly only had a day and a half, which is why I plan to visit in the late spring/summer. Other than planning errors, all reservations were legit and I had fun!

Bastien really went above and beyond and we had an amazing trip to Japan. This was our first time and we didn't want to have too many activities or too little and felt this trip met the perfect balance! All of our tours and guides were the top tier and we had so much fun with them. Traveling with KimKim is always the best because it is customized and also structured to provide the perfect balance for a vacation!

Hotel Reviews

Cross Hotel Osaka

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Shisui, A Luxury Collection Hotel, Nara

Nara

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD NATURE HOTEL KYOTO

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RIHGA Royal Hotel Hiroshima

Hiroshima

Authenticity & Character

A little old school type hotel!

Location

Staff

Cleanliness & Comfort

Hyatt Regency Hakone Resort and Spa

Hakone

Authenticity & Character

This hotel is so perfect, warm, cozy and inviting!

Location

Staff

10/10 staff! So on top of everything!

Cleanliness & Comfort

The Royal Park Hotel Iconic Tokyo Shiodome

Tokyo

Authenticity & Character

Location

So close to so many train lines! Great spot!

Staff

Cleanliness & Comfort

Activity Reviews

Flower Arrangement "IKEBANA" in YANAKA/Taito-ku /TOKYO

Tokyo

Full Day Tokyo City Tour with Senso-ji Temple

Tokyo

Guides, Drivers and Staff

Our Morocco trip? Absolutely chef’s kiss perfection.

We were welcomed at the airport by Ousamma—a big man with an even bigger heart. He basically knew everything about everything, and he kept an eye on us the whole trip… not because Morocco wasn’t safe, but because he treated us like VIPs who occasionally forget where they left their sunglasses.

The itinerary was so smooth, we still can’t believe we covered nearly 2,000 km by road without once questioning our life choices. The hotels and riads were charming, comfortable, and perfectly located—like someone had planned the trip using insider secrets.

And the funniest part? Everywhere we went, people were amazed to meet Nepalis for the first time. We felt like rare Pokémon wandering through Morocco.

Hotel Review

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Right in the heart of city

Staff

Cleanliness & Comfort

Activity Review

A Relaxing Hammam Experience: The Art of Moroccan Wellness

Morocco

Morocco trip will not be compkwte without Hammam exoerience

Quality of Experience

Guides, Drivers and Staff

Transport

Pramith, our main driver and guide, was abs terrific! Friendly and always smiling

Activity Reviews

Free Day at the Beach

Sri Lanka

Liked the beach. Didn't liove the hotel

Galle Dutch Fort Visit

Sri Lanka

Pretty Fort, albeit a little touristy

Visit Lipton's Seat & Tea Estate

Sri Lanka

Beautiful spot. Also enjoyed the Tea factory

Quality of Experience

Guides, Drivers and Staff

Transport

Hike to Diyaluma Waterfall

Sri Lanka

Really fun experience

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Ella

Sri Lanka

Beautiful town in the mountains. Really enjoyed the Ella Rock hike. One of my few criticisms of Dhanushka was he didn't fully brief us on the hike. Called it a walk.

Quality of Experience

Guides, Drivers and Staff

Local guide was terrific

Transport

Visit to Elephant transit home in Udawalawa

Sri Lanka

Really interesting place

Quality of Experience

Safari in Udawalawa National Park

Sri Lanka

Fantastic. Being so close to the animals was amazing

Quality of Experience

Guides, Drivers and Staff

Guide was very good at spotting animals

Transport

It was a pleasure working with Greg, Japan specialist with KimKim. He was flexible and accommodating. Based on our discussions, he put together a full itinerary packed with great activities and excellent hotels. Except for a couple of minor snafus and delays which prevented us from doing everything, the choices Greg made were generally excellent. At our request, Greg arranged for private tours in Tokyo, Kanazawa, Kyoto, and Hiroshima. The hotels selected were generally excellent. He prearranged all train tickets between cities and provided good guidance in explaining how to navigate local transportation. The best guided tours were the Shinjuku food tour (absolutely top notch sushi (I think the guide's name is Takeshi)) and in Kyoto ( our guide Pam was one of the best guides we've ever had - highly engaged, great sense of humor and extremely accommodating). The private tea ceremony and small group session with a geisha (who conversed with us, played a game and performed a traditional dance) in Kyoto were very special and particularly memorable. We found crowds somewhat overwhelming in popular spots in Kyoto and the Hiroshima peace museum (absolutely packed and could not really see the exhibits well). But all-in-all the planned activities were well worth it, and the package was very well organized. One piece of advice - do as much research on your own in advance so that you can make sure any particular items of places of interest will be included in the agenda which can be custom tailored to your interests, and leave some free time in order to relax, explore on your own, etc.

Activity Reviews

Private Tokyo Night Food Tour in Shinjuku

Tokyo

Guide took us to a relatively obscure sushi restaurant featuring a private session with a sushi chef who explained and prepared everything before us. Sushi was fresh. Probably the best I've ever had!

Quality of Experience

Food

Guides, Drivers and Staff

Sumo Show with special, sumo nabe lunch included

Tokyo

Entertaining and educational. But not a true sumo match. Still worth it.

Quality of Experience

Our experience with KimKim and the local company we worked with was very high quality and met our expectations. We would like to particularly highlight our tour manager/driver Ali for his unfailing politeness, his exceptional driving skills, his problem solving approach, his flexibility and the pride he had in his home country. Sharon’s company provided us with high quality guides in the places we visited. Our guides were fluent in English and had in depth knowledge/expertise to share. We did learn that one must be flexible in Morocco and understand that the culture offered us opportunities to be less driven by strict timelines and more by the opportunities in the moment.

Hotel Reviews

ONOMO Hotel Casablanca Airport

Nouaceur

Perfect location for overnight before flight.

Authenticity & Character

a hotel near an airport. Did what it needed to do.

Location

Staff

Cleanliness & Comfort

AC needed improvement. Did not work well.

Hôtel & Ryads Barrière Le Naoura

Marrakech

Another treat. Very upscale and lovely hotel. Buffet was exceptional.

Authenticity & Character

Felt more European than Moroccan but what a lovely stay.

Location

Could walk anywhere.

Staff

Concierge went extra mile.

Cleanliness & Comfort

Tin Joseph

Ouarzazate

Comfortable and big rooms. Quiet.

Authenticity & Character

Nicely decorated with the movie theme.

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

This was a lovely property; well run with lovely spaces to hang out. Spotty wireless which was the only drawback.

Authenticity & Character

Location

Far from town but provided a wonderful

Staff

Enjoyed Michelle very much and the history of the hotel.

Cleanliness & Comfort

Rooms were nicely decorated and very clean.

Riad Madu Premium Camp

Merzouga

Such a lovely desert camp for our overnight.

Authenticity & Character

Drumming at night was great. Rooms were comfortable.

Location

Staff

Very attentive and helpful for everything.

Cleanliness & Comfort

Palais Faraj Suites & Spa

Fès

Our fav. Lovely, classy, great location.

Authenticity & Character

Location

Able to access Medina quickly.

Staff

Attentive, kind, helpful.

Cleanliness & Comfort

This hotel was a treat for all of us.

Riad El Palacio

Chefchaouen

Great location. Rooms were a bit noisy. Seemed a bit weary.

Authenticity & Character

Riad was a bit noisy; darker curtains perhaps?

Location

Could get to everywhere easily.

Staff

the young man at the front desk was EXCEPTIONAL.

Cleanliness & Comfort

Riad Kalaa

Rabat

Lovely place to stay. Fun to get to through the Medina.

Authenticity & Character

Lovely rooms on the roof. Nice place to relax after a long day.

Location

Fun to be in Medina.

Staff

Cleanliness & Comfort

Hotel Club Val d'Anfa Casablanca

Casablanca

Good hotel for our night in Casablanca; nice view of the ocean; adequate breakfast buffet; rooms were adequate for an overnight.

Authenticity & Character

A bit old and dated

Location

Staff

helpful; good service.

Cleanliness & Comfort

Activity Reviews

Private Cooking Class w/ Souk Tour

Morocco

This was a super day as well. Noel and her daughter were such wonderful hosts…and the food was superb.

Quality of Experience

Food

Best meal we had in Morocco. Very interesting to go to market first. Not sure we ‘cooked’ that much but learned a lot and really enjoyed talking with Noel’s daughter.

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

Excellent guide; lovely tour; really great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Ouarzazate to Marrakech via Ait Ben Haddou

Morocco

Long day but so interesting. Saw the gorge on this day and then Ait Ben Haddou as well. Ali worked with our needs and let us doing some shopping. Rose cooperative was not a particularly interesting stop. Great guide at Ait Ben Haddou. Found the experience at the movie location very disappointing. I would highly recommend skipping this part of the tour or find a better guide. I don’t think you can take private guides in there; we were in a huge group with a guide that was very lackluster.

Quality of Experience

The Stars are for the time after Ourzazate.

Guides, Drivers and Staff

Transport

Day with the Locals in the Valley of Roses

Morocco

Really enjoyed this day. Went to the market; went to the village. Had a very interesting tour with Sharon’s husband and a wonderful, wonderful young woman learning to be a guide. There had been a funeral in the village so we didn’t cook, but participated in a lovely tea ceremony and had a great meal. Really interesting day.

Quality of Experience

Food

Guides, Drivers and Staff

Really enjoyed the young woman guide and hope you continue to use her more.

Transport

Merzouga to Dades Valley Via Todgha Gorge

Morocco

The stop to see the Khattara was remarkable. The gorge was also lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

Fes to Merzouga via Azrou and Midelt

Morocco

Beautiful drive.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Superb. Guide was outstanding. Tour of Jewish quarter was remarkable; tour of outside of palace; Medina, lunch all wonderful.

Quality of Experience

Guides, Drivers and Staff

Syed was amazing.

Transport

{{start_location}} to {{end_location}} via Volubilis and Meknes

Morocco

Drive was long. Tour at Volubilis was adequate; guide was adequate. Very quick drive through Meknes. Beautiful vistas and views. Good stops for rest and snacks.

Quality of Experience

Guides, Drivers and Staff

Driver is always good. Guide was adequate.

Transport

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

Loved Chefchaouen. Loved our guide. This should be a must see for anyone traveling to Morocco.

Quality of Experience

Guides, Drivers and Staff

Our guide was amazing!

Rabat to Chefchaouen

Morocco

Ali provided good information about the drive. We stopped for breaks. We also stopped at an olive processing plant which was so interesting. Loved the stop when we entered the city for the view and photos.

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour of Rabat

Rabat

Superb quide. I really appreciated the attention the team paid to having diverse quides—including women guides.

Quality of Experience

Guides, Drivers and Staff

Transport

See comments about our van.

Driving Tour of Casablanca

Casablanca

The mosque was really special and enjoyed seeing it. See comments below. Our time in Casablanca was more of a drive through than a tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Our van for the whole time was comfortable. AC worked very well.