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Awesome Time in Vietnam! · Vietnam - Dec 26 - Jan 4, 2020
We thoroughly enjoyed everything about our Vietnam trip.
Alex was wonderful in helping organize our trip and super responsive.
Halong bay and Tra Que were definite highlights, as was hiking through Sapa.
All of our guides were friendly and knowledgeable. We only wish we had more time to explore further!
December in Norway · Norway - Dec 4 - Dec 13, 2019
Traveling to Norway in December presents its own unique challenges - mostly due to the fact that the weather is unpredictable (which we knew going into things)- but everything that could be controlled was handled smoothly and efficiently through Kimkim. We had a number of room reservations and travel connections that had to be coordinated, and Kimkim made sure that everything flowed together smoothly. We traveled northward by plane, train and ferry, and each step along the way we were... read more
My First Trip to Italy and...WOW!!! · Italy - Dec 15 - Jan 2, 2020
This is my 2nd time using kimkim to book a trip and I am so glad I did! This was my first time to go to Italy and I wanted to do/see all the highlights. Marianne created the ideal itinerary for me and I was able to do everything I wanted and more. I had the most amazing 19 days touring Italy-Venice (Murano and Burano), Florence (Sienna, Pisa), Naples (Amalfi coast, Sorrento, Pompeii), and Rome-with great tours and days to saunter and wander on my own. I mean, it was PERFECT! I did have... read more
Pauline was great. Our Iceland trip wouldn’t ... · Iceland - Jan 17 - Jan 26, 2020
Pauline was great. Our Iceland trip wouldn’t have been the same without having this itinerary and the availability to discuss with Kim Kim while I was there with any questions or concerns I had.
Making Friends and Going on Adventures · Morocco - Jan 19 - Jan 25, 2020
Samad was absolutely amazing. He was a very good driver and became a good friend to me. He gave good tips, and was very flexible. He made great suggestions on where to eat, and told me things I never expected. He took pictures, and helped me with my things, and assisted me in other ways besides. Samad definitely helped make my experience even more amazing and I definitely want to go back to Morocco some time. He even taught me a little bit of Arabic at my request! Though I am not all that... read more
3 centre holiday to Thailand · Thailand - Jan 14 - Jan 23, 2020
My daughter and I used Kim Kim on our recent trip to Thailand which was fantastic. They took care of all our needs whilst we were there booking trips, transfers, hotels etc.. Everything worked like clockwork. The hotels were perfect and the guides very informative and all spoke English. We did a three centre trip taking in Bangkok, Chiang mai and Ko samui. The highlight for us both was completing the 60km cycle trip in Chiang mai. Having said that all the trips we booked were excellent giving... read more
Victoria Falls and South Africa · South Africa - Jan 12 - Jan 24, 2020
My wife and I traveled with another couple to Victoria Falls (2 nights) and South Africa. We toured the garden route (5 nights), had 3 nights in Cape Town, and had 2 nights at Inyati Game Lodge. Kimkim did an excellent job in making all our travel arrangements. This included internal flights, rental car, and all hotels. All our hotels were excellent with the exception of Ibhayi Guest Lodge in Port Elizabeth.
Our rooms in Victoria Falls Safari Lodge overlooked a watering hole. From our... read more
A great week in Morocco. · Morocco - Jan 17 - Jan 25, 2020
A great week in Morocco. Said our driver/guide was excellent very knowledgeable and easy to talk to alongside being a very good driver, my Mum sometimes gets travel sick but had no issues on the trip. Said was always on time or on the one occasion traffic held him up he kept us informed which wasn't a problem anyway. He was always incredibly polite and accomodating, we really couldn't have asked for a better guide.
The trip avoided tourist traps and we really felt we saw the 'real' Morocco... read more
Costa Rica is a magical place · Costa Rica - Dec 26 - Jan 4, 2020
Our local specialist, Randall helped to plan an amazing visit to Costa Rica that was just the right combination of relaxation and adventure! The adventure started in Rincon de la Viejo National Park for a great hike with Andre. What an amazing combination of landscape, forest, volcanic pools and an abundance of wildlife. Andre was extremely knowledgeable and a lot of fun! The next several days were all about relaxation in Playa Hermosa with stops in Playa Coco and Tamarindo. We then... read more
Family vac in Costa Rica · Costa Rica - Jan 17 - Jan 24, 2020
Kim Kim was amazing. Very prompt in responding to our request. The bookings and hotels were just what we wanted and perfect for our family vacation. The only challenge we encountered was several of the guides only spoke Spanish yet were very helpful to try and accommodate our needs. Costa Rica was beautiful! Great family place to vacation.
Wonderful Experience from our Trip to Peru · Peru - Dec 26 - Jan 1, 2020
My wife and I used Kimkim for our honeymoon to Peru. Their services, prices, availability of their staff and willingness to accommodate our travel arrangements were beyond wonderful. Booking our trip and mapping each stop, the length of the stay for each city, the mode of transportation through Peru, and the tickets for attractions and local flights was very easy and comprehensive. Across Peru, their team was friendly, on time, extremely knowledgeable about every site we visited and so very... read more
Cant say enough good things about this servic... · Colombia - Jan 4 - Jan 10, 2020
Cant say enough good things about this service or our interactions with Andrea. This was the first time we traveled with our adult children as a Christmas present. Lots of different personalities and interests. Andrea took time to interview me. Asked lots of questions and helped design a week with something for everyone.
We spent time in Cartagena and the Rosario Islands. Our accommodations were lovely and all our excursions well planned with terrific guides.
Thank you for all you did
Lea and Jon Austen. Charleston SC
Delightful experience · Nepal - Jan 15 - Jan 19, 2020
Firstly planning our trip with Kim Kim was a delight. The team really asked the right questions and understood what we were looking for in an itinerary. Amanda answered all my detailed questions about safety and they were able to use their local knowledge to suggest the best way to customise our experience. The accommodation exceeded our expectations in terms of cleanliness and luxury. We were given full disclosure regarding the eco lodge not having hot running water but the warmth of the... read more
We loved our Moroccan trip with KimKim. · Morocco - Dec 30 - Jan 13, 2020
We loved our Moroccan trip with KimKim.
Organising the itinerary was easy with Sharon as she was flexible and responsive to our timelines and special interests. We were pleased to see Hicham at the arrivals gate because I had read in reviews that he was a great guide and driver and that turned out to be spot on correct. We may have driven him mad with all our questions (sorry Hicham) but he was at all time super professional and such a great calm driver in the sometimes not so calm traffic. ... read more
10 nights of winter in Norway! · Norway - Dec 28 - Jan 6, 2020
The help we had planning our winter trip to Norway was amazing. Right from the beginning our thoughts were heard and ideas were given to make it all work. Fridur was super helpful and responsive. Our bookings all worked seamlessly and were in great locations.
Fortunately the rain stopped for our walk with an expert in Bergen - which was so interesting and informative - Fartein from Ethical Travel Portal was a great guide and easy to be with. We really loved our time in Bergen and the Bergen... read more
Randall did a fantastic job setting up this t... · Costa Rica - Jan 8 - Jan 17, 2020
Randall did a fantastic job setting up this trip for 2 couples. The hotels were top notch-Hotel Arenal resort- a very nice property with spacious rooms. Belmar Hotel-Monteverde great views, good food- an ecocentric property, very pleasant staff. La Mansion- Manuel Antonio- a nice property with great views. Staff are nice people but need significant training. The first room they wanted to give one of us had broken AC and a broken sliding door. It took some convincing to change rooms. Bar... read more
Great time in Colombia! · Colombia - Dec 28 - Jan 5, 2020
I've worked with Chio from the agency and she has been really awesome.
My husband and I went to Colombia from 12/28 to 1/5/20. This was our very first time to South America and very first to Colombia. I was looking for tour guide and Kimkim.com came up in google search and I thought I'd like to try the agency. It was a such a good decision. After I contacted Kimkim, Chio got back to me within a day and she helped to plan our trip. I had very specific requirements for the types of the trips... read more
Stephanie was great, really helpful · South Africa - Jan 12 - Jan 21, 2020
Stephanie was great, really helpful, knowlegable and able to work within our modest budget. Thoroughly recomend Stephanie and kim kim
Great Tour to Jordan · Jordan - Jan 16 - Jan 20, 2020
Tamara and the team at Why Jordan Tours were fabulous to deal with. Any questions I had were answered very quickly. The trip went off without a hitch. Zied our driver was great and took care of any needs we may have had along the way. Jordan is so beautiful and Petra is amazing. The arrangements at the airport were so simple it was by far the easiest entry into any of the countries visited. Tamara had all of our Visas prepared and she had a person meet us in the airport to move us... read more
Wonderful Experience · Peru - Jan 11 - Jan 19, 2020
From the first inception of the trip consulting with Anne to conversing with the great tour guides, especially Julio, the whole Peru experience was a wonderful experience for me and my family. Everything went off as planned: Lima, the Sacred Valley, Machu Picchu, Cusco, and back to Lima. I highly recommend KimKim and Peruvian Soul if you are considering a trip for the great culinary scene in Lima or the wonder of Machu Picchu and the Sacred Valley.
Amazing one-week trip to Costa Rica! · Costa Rica - Jan 8 - Jan 15, 2020
Adrianna was amazing throughout planning our trip.
Our drivers always arrived on time and ready to pick us up -- even for our delayed flight at the start of our trip!
All our guides were fun, exciting, and very knowledgeable.
Thank you Alfredo for showing us La Fortuna Waterfall and guiding us through the orchid path and bird-sightings.
Thank you Ignacio for a witty, wonderful tour through the Hanging Bridges and for spotting countless interesting animals.
Thank you Daniel for exploring... read more
Golden Triangle India - 4 day tour · India - Jan 2 - Jan 6, 2020
KimKim was great to work with to organize this tour. Priya, our local specialist was very helpful. Because of the time difference, it usually took 1 day to respond. My planning of this trip was revised (by me) many times, and Priya managed all of the changes easily. All of our transportation, accommodations, and tours was seamless. The guides were knowledgable and helpful. I most appreciated our driver, Puran. He was with us from the moment we arrived in Delhi, until we departed Delhi. ... read more
Northern Morocco with guide Ismail: Tangier - Akchour Falls - Chefchaouen - Volubilis - Meknes - Fes - Rabat - Tangier · Morocco - Jan 15 - Jan 18, 2020
Megan put together a jam-packed 4-day itinerary for me as I wanted to fit in as much as possible in the short time I had available. Ismail collected me on day one in Tangier, and I initially had no idea how fortunate I was to have him as my driver and guide. Every day, multiple times a day, I was grateful for his company, his generosity, his knowledge and advice, and his driving. There is no way that I would have seen and experienced all that I did without Ismail at the wheel and by my side.... read more
The Mexican Eco company, Totonal, that Kim K... · Mexico - Jan 8 - Jan 17, 2020
The Mexican Eco company, Totonal, that Kim Kim uses in México is excellent. As a solo female traveller, I was very pleased with the custom itinerary planned for me by Sibila. All of my requests were fulfilled, from urban tours and decent, clean hotels in CDMX to horseback riding, hikes and cooking lessons in beautiful Guanajuato. All drivers and guides were professional , knowledgable and arrived on time. I was very reassured by Melina from Totonal, a warm and and very diligent... read more
Both Axel (who handled planning before we lef... · Argentina - Dec 21 - Jan 8, 2020
Both Axel (who handled planning before we left) and Jesus (who helped with logistics and last minute changes once we arrived) from On The Go were fantastic - always super responsive, flexible and keen to make our trip absolutely perfect for us. Despite our regular flip-flopping in terms of requests!
Our trip to Argentina was absolutely fantastic - hotels, day-trips and logistics were all wonderful. Using Kimkim and On The Tour made everything very straightforward and we benefitted from... read more
No Hay Palabras! (There Are No Words!) (But I’ll Try Anyway) · Peru - Jan 2 - Jan 16, 2020
Let me start by explaining that I made this as difficult as I possibly could. Not intentionally, of course, it just happened that way. I started planning this trip in January of 2018, with intention of paying it off (they offer simple payment plans) by the end of the year, with departure the first week of January 2019. I set up an itinerary and began the payment process. Half way through the year, however, life happened, throwing a giant roadblock in my way. I had already been working with... read more
Great Family Vacation · Nepal - Dec 30 - Jan 11, 2020
Gathered our far-flung family (Mom, Dad, Son (23), Daughter (20) in Nepal for a couple of weeks' vacation January 2020.
Travel Made Easy:
Amanda crafted an excellent itinerary to meet our request to mix trekking with a few relaxing days. KimKim team headed by Raj worked together to make every transfer from arrival to departure smooth (drivers to/from airports, hotels, trailheads as well as arranging for Trekker's Cards, entry fees).
Our trekking guide Rajesh and porters were... read more
Loved our trip to Egypt · Egypt - Dec 22 - Jan 2, 2020
My family and I went to Egypt for around 10 days and visited Cairo, Aswan, Luxor and Hurghada. We visited a lot of Temples and historical sites, went on a Nile cruise on an incredible vessel, and stayed in incredible hotels throughout the holiday. Everything from transport to the itinerary was scheduled and planned very well by Kimkim. Communication from the staff was very professional and we always felt taken care of.
Our guides Mohammad Samir and Mahmud Kamal were extremely... read more
Fantastic And well organised trip · Vietnam - Jan 1 - Jan 16, 2020
Alex was incredible to deal with. From our first contact on KimKim, she was always available and made a great effort to really understand what we wanted. The trip went exactly as planned. Absolutely no issues along the way. And when we did have an issue on our home bound flight which had absolutely nothing to do with her, she was there helping us with last minute accomodation.
Alex also made an effort to come and meet us while in Hanoi.
The accomodation was great all the way through, Of... read more
5* itinerary with KimKim · Vietnam - Dec 23 - Jan 13, 2020
Our trip organised by kimkim was 5*. The trip was so well organsied; we didn't have To worry about anything. All our tour guides were excellent, knowledgeable and flexible which really helped with 3 young children. The accomodation waa faultless and our drivers were all on time and safe. We went back and forth on the intinerary for while and Thuy, our adviser, was happy to change, amend and suggest things as appropriate and didn't mind the back ans forth. The resulting itinerary was... read more
What a time! · Nepal - Dec 16 - Dec 16, 2019
To say this was a perfect experience is an understatement! Sangita and her husband, Bipin, provided my girlfriend and I with the dream excursion around Kathmandu. They made it so special, tailoring each step of the way to our wants, needs and desires. Trying authentic foods, exclusive sightseeing, meeting local friends and even directing us to the best (and fair) shops were all part of our journey - not to mention the stories, laughs and unique exchanges along the way. A hard 10/10! Thank you so much Sangita and Bipin! We're forever grateful for such an incredible adventure.
Super easy way to plan a great trip · Mexico - Dec 21 - Jan 2, 2020
Jorge and Melina did a great job and I was very happy with my trip. On very short notice during the high season, Jorge put together a perfect itinerary. I hate to plan and Jorge took all the work out of it. He put together a good balance of the big, can’t miss sites and activities that were a little more off the beaten track. Jorge helpfully worked with me to adjust the itinerary to meet my interests, and in hindsight, I only wish I had gotten more involved. Every tour they arranged was fun... read more
My experience of Kim Kim service to Brazil · Brazil - Jan 13 - Jan 16, 2020
I have been asked to write a review of my experience with Kim Kim and for me in particular Luciana who was my representative in Brazil.
This tour was something I do not do - when traveling I usually ensure family are available to look after me but I decided to take a risk.
Luciana poor dear was inundated with questions / concerns / reservations from the time I decided to make the booking. Her patience / professionalism and efficiency was first class throughout.
When I eventually arrived... read more
Not just a typical travel agency · Costa Rica - Dec 30 - Jan 8, 2020
We booked the whole CostaRica 10 days tour through KimKim. The people who helped us with planning and while we were on vacation were extremely helpful. They answered all our questions and made several changes to the itinerary, activities, and hotels to accommodate us. The activities were planned well, the travel from one destination to another was nicely arranged. We stayed at three hotels - Hotel Arenal Manoa, Senda Monteverde and Shana at Manuel Antonio. The hotels Arenal Manoa and Senda... read more
Excellent local consultant · Bolivia - Jan 10 - Jan 15, 2020
Milenka was excellent to work with. She was very responsive to my many questions while planning the trip and was very flexible and helpful when we had to make a major change a few weeks before embarking on the trip. All of the guides, drivers and planned experiences were absolutely wonderful.
Jack was exceptional! · Myanmar - Jan 3 - Jan 14, 2020
Jack was exceptional. From the planning stages to the end of the trip, Jack was always willing to accommodate my numerous requests to customise the trip.
In addition to the standard plans, Jack helped me to plan the whole trip to meet my specific requirements. Even when some of the guides were not up to the expectations, Jack was quick to get involved and sort things out for me.
I would definitely recommend Jack for anyone visiting Myanmar!
Very pleased · Morocco - Dec 28 - Jan 15, 2020
We are so pleased we chose Kimkim to organise our Moroccan adventure. Our driver, our accommodation, our itinerary, our guides - everything was incredibly well executed and communicated. We saw tour buses everywhere and were so glad that our trip was customised and local. We wouldn't hesitate to recommend Hakim and his team.
My family is a very active bunch and we love ... · Costa Rica - Dec 29 - Jan 5, 2020
My family is a very active bunch and we love adventure and keeping busy. We certainly had all of this on our vacation. Randall listened to what we wanted, and was easy to contact regarding changes in plans and what we wanted to do. We spent the first half of our trip at La Fortuna and the second half in Manuel Antonio. Our accommodations at Manuel Antonio were fabulous, with outrageous views, helpful staff, spacious for our family of 6. I usually like to plan my own trips, but having Randall took a lot of the load off and it was nice having someone to help out when issues arose.
Oliver,First, let me say that we enjoyed our... · Colombia - Jan 2 - Jan 12, 2020
First, let me say that we enjoyed our trip and have no regrets. Kimkim and you generally did an excellent job. The hotels were generally a pleasure, with a great deal of character. There were odds and ends they could do better, but we were quite happy with them. The pace we had worked out gradually before the trip was just about right. We had enough time to simply wander on our own, which we value. I think there is a tendency to try to pack in too much, and we were glad we had pushed... read more
Fantastic! · China - Jan 8 - Jan 15, 2020
I had a great time in China. My tour guides were great! Shout out to the guides Yan, Fish Lee, and Run for the great service. Also, the drivers got us to each location safe and sound and they are very much appreciated. I really enjoyed all of our sightseeing locations. One of my most memorable activities was the dumpling making class in Xi’an. The local family was very nice and cooked some very delicious dishes for us. Great hospitality! Overall, I had a very positive experience booking with KimKim, who referred us to Peicy, our travel consultant, and I am looking forward to our next trip!
Costa Rican Adventure · Costa Rica - Dec 31 - Jan 11, 2020
I was hesitant about using an online travel agent but Randall was great; arranging and rearranging the schedule and activities as our plans evolved. The trip to Costa Rica was fantastic and is the best vacation I’ve had, ever! There is such a lush concentration of plants and every kind of living thing. Our accommodations were all first rate, we particularly enjoyed the El Establo Hotel at Monteverde. We traveled Jan 1-Jan 13 and enjoyed excellent weather, were never rained on in the... read more
Family Adventure to NZ really lives up to its hype! · New Zealand - Dec 25 - Jan 8, 2020
Emeline did a phenomenal job carefully exploring and matching our desired sites, interests, activities, budget and timeframe with an action-packed itinerary and travel arrangements that were perfect for our family’s first trip to New Zealand. Having limited knowledge of the country nor time to plan ourselves, we really relied on Emeline’s expertise and guidance. She did not let us down! Highlights included mountain biking in the Redwoods Forest of Rotorua, hiking the Tongariro Alpine... read more
Wonderful Myanmar · Myanmar - Jan 3 - Jan 12, 2020
Anne was outstanding from initial contact, providing excellent advice during the planning phase and at every point during the trip. Nothing seemed too much trouble and she certainly goes the extra mile. The trip was wonderful and full of surprises. The daily itineraries were well balanced but it felt like every day had an unexpected bonus whether it was e-bikes in Bagan or the Irrawaddy cruise boat in Mandalay. We also loved meeting Anne in Mandalay. This was easily the best organised... read more
It would have been a lot better if ferry timi... · Norway - Dec 20 - Dec 26, 2019
It would have been a lot better if ferry timings were taken into planning. We reached Bodø on Saturday from Oslo, not much to do. On Sunday ferry to Lofoten was not till 1 pm so lost morning. Reached Lofoten at 4.30 pm it was pitch dark so not much to see . So literally 2 wasted days Hurtigruten to Tromso cancelled no one’s fault . Rushed to Ice hotel that evening. That was fun
Next day after dog sledding we waited 2 hrs for nothing before getting dropped at hotel .
Christmas evening and... read more
I arranged my trip with Bilal not Yasantha. ... · Sri Lanka - Dec 22 - Jan 5, 2020
I arranged my trip with Bilal not Yasantha. Arrangements for my trip was good. Not perfect only because initially Yasantha never returned my calls. Bilal was good but also not great at returning calls. Bilal did a good job planning my trip. Once I got to Srilanka my driver was excellent. Excursions and hotels were great also.
We had a super time and felt very supported. ... · Colombia - Dec 26 - Jan 5, 2020
We had a super time and felt very supported. Chio was there for every little question I had! All the drivers, hotels and tour people were on-time and extra nice. I'm so pleased.
"this is the best trip ever, mommy" · Myanmar - Dec 25 - Jan 4, 2020
My 23-year-old daughter and I chose to visit Myanmar to learn more about the fascinating culture, history, political transitions, and people there. Anne planned an 11-day adventure for us which far exceeded any expectations. We had an amazing time!
First, I will say that I barely needed to communicate with Anne. She “got” how I travel almost immediately and my trust in her decisions was gave me no worry. I could focus on the rest of my travels and the rest of my life. We spent the first two... read more
Patagonia once in a lifetime trip! · Patagonia - Dec 26 - Jan 11, 2020
Patagonia was a once in a lifetime trip for me & my wife for our honeymoon. It was everything we could have hoped for and more. Erin helped to meticulously plan the trip throughout with her fantastic knowledge of the local areas and activities.
There were so many highlights including: wine tasting in the Casablanca valley, trekking to the base of the towers in Torres del Paine, horseback riding in Puerto Natales, white water rafting in El Chalten and an amazing zodiac boat trip down the... read more
Memorable Trip · Colombia - Dec 21 - Dec 31, 2019
Our 10 day trip to Colombia was a very memorable one. We weren't sure what to expect, but were pleasantly surprised. Beautiful country and people. Natalia was extremely helpful and responsive to all our questions, queries and concerns. she was connected via whats app and available for any questions during our trip. Since our trip was in December, she was even working on the 25th addressing our needs. From putting the itinerary together and catering to our specific requirements; Natalia was... read more
8 Great days in Morocco! · Morocco - Dec 20 - Dec 28, 2019
Overall this was a great trip, from the planning phase to the actual trip and destinations. Brahim the local travel agent was very responsive by email and did a great job in answering all our questions. We had some doubt about the size of the car as we had 3 adults, 2 kids and luggage, but Brahim ensured that the vehicle would be large enough for us. Sure enough it was a 3 row van and very comfortable for the long driving days (max one day was 6.5hrs), with stops of course.
Things to be... read more
Trip of a lifetime to Morrocco · Morocco - Jan 3 - Jan 11, 2020
Trip of a lifetime to Morrocco
We wanted to take a holiday with our three children to visit a new country to experience the culture, people, history and experience new things.
KimKim delivered a tour/trip that could not have been better. Abdel’s local experience in Morocco coupled with his honest, caring and hard-working attitude paved the way for this trip to become a reality. We did not have to worry about a thing once on the ground due to his colleague Samir. Samir took care of our... read more
My children and I had our health put at risk ... · Nepal - Dec 31 - Jan 12, 2020
My children and I had our health put at risk by the disgusting state of the accommodation on the trek. We were not told to bring bedding. We booked a luxury accommodation package at $20,000 usa for three people ( two of which were sharing a room) and 11 days. We were booked into accommodation with no running water no power and no heating. We had to beg every 30 minutes to keep the central wood burning kettle stove alight. We had no room heating in any lodge. The last... read more
Unbelievable experience! Wonderful trip · Thailand - Dec 24 - Jan 4, 2020
Ha planned an unbelievable trip for us! She’s great!
Excellent · Peru - Jan 6 - Jan 13, 2020
Our guides Arturo, Wilson and Ronald were very good. We enjoyed all parts of the trip. The food tour in Lima was great and a lot of fun. The hotel in Sacred valley was amazing, and we found the tours of the different Inca sites and Macchu Picchu to be interesting and informative. The only negative was the hotel in Cusco - Hotel Palacio Manco Capac. We felt the rooms were too small, the wifi was weak inside of the room and the service was very slow in that particular hotel.
The trip was great! Well planned in every res... · Portugal - Dec 25 - Jan 4, 2020
The trip was great! Well planned in every respect. It made sense to stay in only 3 places and not move around every day. All 3 hotels were great - we especially loved Casa Balthazar, everything about it. We enjoyed all three cities. The excursions to the port distillery could have been done in an hour at most, they didn't have much to show or explain, it was mostly tasting the 3 different ports. The trip to the fishing village was nice but not much to see - lunch was good, but it didn't... read more
Beautifully planned! Excellent job! Thank you😊 · Iceland - Dec 26 - Jan 3, 2020
Our trip was beautifully planned by Pauline. We did a 10-Day Winter Drive in the southern half of Iceland. Her itinerary was very detailed with interesting stops, restaurant recommendations and all hotel accommodations, noting what each hotel included. Our trip didn't go without mishaps, but to no fault of kimkim. They actually went above and beyond to make sure things worked out for the best. Our original flight was canceled causing us to arrive at 2am an entire day later than planned, but... read more
Amazing experience! · Kenya - Dec 24 - Jan 4, 2020
Our private trek (EBC, Chola Pass, Goyko) · Nepal - Nov 16 - Dec 7, 2019
Our private trek (EBC, Chola Pass and Goyko lakes for two) was organised by Kripa last minute and was a fantastic experience. All went as planned and Kripa was accomodating to last minute changes. Our guide Rishi took expert care of us up the mountains and knew exactly how much we could do in one day adjusting the pace or the meal stops to our daily needs. I couldn’t recommend these two people highly enough. In addition to the trek when my partner fell ill in Kathmandu, Kripa was there... read more
Awesome Family Adventure in China! · China - Dec 11 - Jan 6, 2020
Peicy helped us organized a fantastic 4 weeks trip to China. This was not an easy task as there were 7 of us in the group, ages 11 to 91. We covered four provinces with one plane ride and many train journeys including an over night train. It was flawless. We loved the hotels that she arranged for us in many great places. They were all unique and allowed for very easy walk to food and sites. I speak fluent Chinese, so do my parents who came in the trip. Her recommendation for places where we... read more
I LOVED Jordan! What a beautiful country. · Jordan - Dec 15 - Dec 21, 2019
I LOVED Jordan! What a beautiful country. Margherita was a delight to work with and made everything so easy. She did a wonderful job planning my trip and I actually think I could have stayed longer if I could! My driver Hasan was so friendly, helpful and accommodating. Was fun chatting with him throughout my stay.
Really, this was one of the best trips I've been on so thank you!
Trip to wonderful Sri Lanka with disappointing travel company · Sri Lanka - Dec 21 - Jan 6, 2020
We had a 23 day stay in Sri Lanka including 17 day tour with Experiential Travel under Kim Kim as a group of 4 with my son and partner.
This was an expensive comprehensive tour including 3 national parks, Sigiriya, Kandy Ella with a train trip between the last 2 destinations booked as a highlight.
We were all very much looking forward to seeing Sri Lanka and it is a wonderful country.
Unfortunately I really cannot recommend the travel company. Organisation and communication was very poor. ... read more
Smooth trip with Nicholas’s planning · Chile - Dec 25 - Jan 8, 2020
Nicholas’s trip preparation for us was fantastic. We got to see what we wanted from the lake region to Patagonia to Iguazu Falls within our budget. The local drivers who picked us up at various airports in Chile were on time, so we did not have to worry. The local guides were knowledgeable and attentive. We will ask for him if we will visit Chile/South America again!
Laos and Cambodia for the Holidays! · Cambodia - Dec 23 - Dec 30, 2019
We had the most amazing experience in Laos and Cambodia thanks to Steve at KimKim travel. He planned everything exactly like we wanted. Luang Prabang was phenomenal. Such an incredible country and our guide Van made it perfect. His english was excellent and he personally made a point for us to have a great time and get a real feeling for the uniqueness of his country. We loved playing games with the locals and eating at "locals only" establishments!
Cambodia was a perfect balance of... read more
Family of Four (Dec 25-Jan 5) · Ecuador - Dec 24 - Jan 5, 2020
Thanks to Iveth for organizing a wonderful 13-day trip and to Cristian for making it special. Cristian was very personable and was knowledgeable about local history and customs. He also made great adjustments to our itinerary when appropriate. Iveth stepped up and visited when one of us did not feel well for a couple of days.
Highlights included horseback riding at Cotapaxi; Rose Success rose plantation; Hacienda Las Cuevas (a lovely place to stay carved out of the rock); Casa Gangotena... read more
Driver Rahim was wonderfulGuide in chefchoue... · Morocco - Jan 9 - Jan 11, 2020
Driver Rahim was wonderful
Guide in chefchouen was excellent
Very organized. Easy to book & good value
Will use this organization again
Exceptional organisation - thank you! · Patagonia - Dec 29 - Jan 11, 2020
The team at KimKim ensured that travelling around South America went as seamlessly as possible. My partner and I went from el Chalten, el Calafate and then into Chile for the W trek. It was all the thought that was put into the little details that really made a difference, for example being picked up after every bus with a transfer to our hotel rather than waiting outside for a taxi.
Each part of the trip was planned perfectly working with the local travel agencies on the ground to provide the best services.
I would highly recommend!
CR Trip · Costa Rica - Dec 29 - Jan 6, 2020
Randall, and the crew at KimKim did a great job in arranging a perfect trip to Costa Rica for our family. Randall was great in being flexible, and was accommodate all our requests in terms of the places and itinerary. He was very prompt in responding to the Emails, and providing the requested information.
I was amazed that they were able to pick the hotels that were just perfect for us for the location, for the most part. The hotels in Manuel Antonio (Karahe), MonteVerde (Ficus), and La... read more
Magical 2 weeks of honeymoon in Myanmar · Myanmar - Dec 22 - Jan 2, 2020
Our 2 weeks of honeymoon in Myanmar was magical. Anne was very helpful and she did her best to accommodate our needs. All local guides who accompanied us during our journey were not only knowledgable but also they told us their experience growing up as novice monks, how Myanmar has changed these past few years, development in the country they have seen so far, etc. And that was a great learning experience for us. Also, visiting villages and having lunch in a local house was a delight! We saw... read more
Great trip · Ecuador - Dec 20 - Jan 3, 2020
Had a great time in Ecuador. Kimkim team - especially Iveth - was very helpful and went out of their way to make sure that we had a good trip. Thank you!
Thank you very much, Erin and Julia, for maki... · Patagonia - Dec 28 - Jan 7, 2020
Thank you very much, Erin and Julia, for making this amazing trip a reality. Hard to believe but all the complex arrangements you made worked out flawlessly. Our private guides, Marco (Chile) and Juan (Argentina) were terrific during our trips. We lucked out with the weather, too so no complaints except for the long delays at the borders (but that's not you fault).
Very helpful! · Chile - Dec 8 - Dec 17, 2019
Everything was already fully detailed on the planning but getting on the sites itself, it got way more spectacular!
You also get the help you need and everywhere I stayed, the people were very helpful and nice and welcoming!
Even if you have the slightest misfortune (a delayed flight) they came to check on me and to adapt the planning accordingly.
All by all, it is something I will do again and i would recommend.
It helps you travel but does not forget to give you enough free time where necessary!
Amazing trip to Brazil · Brazil - Dec 21 - Jan 2, 2020
Luciana was amazing, being always available to help us both before and during the trip! Our hiking guide Guilierme was excellent. Highlight of the trip the Pedra bonita paragliding!!
Christmas in Morocco · Morocco - Dec 21 - Dec 30, 2019
We did a 10 day trip around Morocco over Christmas and it was an unforgettable experience. Abdellah helped us plan the trip and helped us understand which parts were not worth missing (he was right). We loved our driver Karim who drove us around, pointed out things and helped arrange guides for us when needed. We loved visiting the Hassan II mosque, exploring Fes with a lovely guide named Mohammed who showed us traditional carpet and tile making. and wandering the ancient ruins of Volubilis... read more
Mayan Site Tour in Yucatan Penninsula · Mexico - Dec 26 - Jan 3, 2020
Totonal Viajes (KimKim's Mexican partner for this tour) did an outstanding job with the arrangement and execution of a 9 day tour of Mayan sites in the Yucatan peninsula. We provided Totonal with the general parameters of the trip we wanted and they suggested an itinerary. After our approval, they set up the hotels, transportation within Mexico, and site tours. The hotels were good quality, and all of the drivers and tour guides showed up on time. We were very impressed with the quality of... read more
We loved Moracco! The natural beauty, ruins a... · Morocco - Dec 25 - Jan 4, 2020
We loved Moracco! The natural beauty, ruins and palaces were magnificent. Riding camels and ATVs in the desert, visiting nomads, exploring the kasbahs, the blue city, cooking tagone and couscous...It’s impossible to choose what was the most run or most memorable. Our guide Amnay was fantastic! He was very knowledgable, articulate, entertaining, flexible and accommodating. The local guides at specific sites were also excellent without exception. We covered alot of ground in 11 days and were never bored. Thank you Kim Kim and Moracco Immersion! A++!
OUTSTANDING TRIP · Costa Rica - Dec 21 - Jan 3, 2020
Our trip was fantastic, and was extremely well planned and well executed. Every excursion was exactly what was promised to us. Alex was truly outstanding. Will definitely use KimKim again, and would use Tachiz travel when we return to Costa Rica.
Our trip to Ecuador was wonderful. I feel we ... · Ecuador - Dec 23 - Dec 30, 2019
Our trip to Ecuador was wonderful. I feel we experienced as much as we could in our 7 day adventure. Iveth was lovely and I found it very special that she met us at the airport and joined us on the trip to Huasquila Lodge in the Amazon rainforest. I enjoyed her insight, information into our travels and advice when we were on own.. It was such a pleasure to have Marcelo drive us. I learned alot from him, enjoyed his knowledge, he was patient with our lack of spanish, its was fun to hear of... read more
best choice for a trip to Jordan! · Jordan - Dec 27 - Dec 30, 2019
Tamara was great in putting together a wonderful trip for us - every little detail was arranged, communication was great and all staff and guides were incredibly friendly and helpful. Highly recommend Tamara’s services for anyone planning a visit to Jordan.
Our wonderful Morocco vacation · Morocco - Dec 22 - Dec 31, 2019
The whole experience was wonderful. First of all, Brahim was very responsive when I was trying to book the vacation. He would get back to me quickly with any questions I had. And he kept me in the loop throughout the booking process. Next, I'd like to thank Mohammed, our driver who took great care of us over the entire duration of our trip (10 days). We felt like he was family. In fact, our daughter feel sick during the trip and he took us to the doctor right away and made changes to our... read more
Great 10-Day Trip to Costa Rica · Costa Rica - Dec 31 - Jan 9, 2020
My family of four (two grown daughters, my wife and I) just returned from a 10-day trip to Costa Rica. KimKim was very easy to deal with. Adriana was our main contact, but when she was off Olman responded and helped us with our arrangements. Both were knowledgeable and helpful and worked as a team. We spent 3 nights in Playa Flamingo (near Tamarindo), 3 nights in the Arenal area (near La Fortuna) and 3 nights in Manuel Antonio (near the national park). We had lots of adventures, but also... read more
layers of outsourced operators with poor customer experience · Ecuador - Dec 20 - Jan 3, 2020
Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved... read more
Andalusian Spain during Christmas and New Year 2019 · Spain - Dec 23 - Jan 5, 2020
It was less than a month away when we finally decided on Andalusia, Spain as the destination for our family trip during Christmas and New Year 2019. Being last minute and high traffic period, I turned to kimkim for help in connecting with our local Spain travel specialist Angela for her expert advice. She was fantastic in helping to reshape our itinerary based on understanding of our hopes and needs as well as logistic challenges of traveling among various cities sometimes during public... read more
Anne is amazing: always goes the extra mile t... · Myanmar - Dec 30 - Jan 8, 2020
Anne is amazing: always goes the extra mile to accommodate any request
Excellent guides and hotels
Very well organized tour
A trip to paradise!! · Philippines - Jan 3 - Jan 8, 2020
Our recent family vacation to Palawan and El Nido was a delight for this group of "landlubbers". The arrangements-hotels, travel arrangements and activities were top notch. Our local guide Stephen Tuboc was friendly and an epitome of knowledge.
I have never seen such beautiful turquoise beaches before which were not swarming with tourists. The activities were planned with a lot of thought, so nothing seemed rushed. Snorkelling in the midst of lovely corals and multicoloured tropical fish was... read more
Eight amazing days in Myanmar · Myanmar - Dec 25 - Jan 1, 2020
My family enjoyed our 8 day trip to Myanmar so much! We have been to over 80 countries and taken many tours, and this particular tour was one of the best. Every guide was there to meet us at the airport right when we exited the baggage area and were so helpful with the four internal flights. All internal flights were safe and nice--with meals even served on two of them. The drivers always had water and wet wipes available and all vehicles were all clean and comfortable. All... read more
13 days of wonder in Morocco - a fabulous trip and country to visit · Morocco - Dec 26 - Jan 7, 2020
I have just returned from 13 trip to Morocco with my 2 adult children. Brahmin, our consultant, worked out an excellent itinerary from our wishlist, which gave us many experiences of the diversity that is Morocco. Accommodation in small hotels and riads was excellent. Our driver, Rachid, deserves special mention. His extraordinary care and attention meant that everything went smoothly. In the many hours we spent together in the (very comfortable) car, Rachid was generous in sharing his... read more
James and Rocio were always on top of everyth... · Spain - Dec 22 - Jan 4, 2020
James and Rocio were always on top of everything. Tour was well thought out and we had a great time. Andalusia Region is so beautiful, we will be back for sure.
Local hotels and guides were also amazing, we couldn't ask for more.
Highly recommend this trip and also its crew.
Superb vacation in Ecuador and Galapagos islands. · Ecuador - Dec 21 - Dec 30, 2019
We had nice vacation in Ecuador and Galapagos Islands - it was one of our best vacation. All transfers and accuracy were excellent. Majority of tours were superb - the best guide was Veronica, the first tour after arrival to Santa Cruz - Turtles Farm and Darvin Station. The last one on the Islands - Bay Tour was ok: tour guide had limited English (basically few major sentences), also it was a similar one we had already on the islands earlier.
Once again, thank you so much for organizing one... read more
Using the advice of your friends! · Patagonia - Dec 26 - Jan 4, 2020
Erin was awesome. I felt like I was talking to a friend in the planning process. She really listened to what I wanted in my experience and that I had experience with. She definitely had a huge impact on my dream trip. I couldn’t have done it without her!
Travelling in Colombia with four children · Colombia - Dec 24 - Jan 4, 2020
My husband and I travelled in Colombia with our four children (ages 11-15) and overall we very satisfied with the kimkim experience. The planning stage was fantastic-- I spoke with an agent in the US and also an agent in Colombia-- and it was very easy to come up with a specific itinerary to fit the needs and wants of my family. Our local specialist (Chio) was very responsive to my questions and requests and always responded in a timely manner.
For the most part, everyone involved in... read more
FABULOUS experience in Peru with Peruvian Soul!! · Peru - Dec 29 - Jan 6, 2020
Our experience with kimkim and the Peruvian Soul team led by Jesus was fantastic! Jesus suggested a wonderful itinerary based on one conversation! We started with a bike tour in Lima and hit the most beautiful sites around the Sacred Valley and Cusco with knowledgeable and skilled guides. Alexis expertly led us on the one day Inca Trail and Machu Picchu and took us to stunning sites around the Sacred Valley. Besides hiking, we did stand up paddle boards on Piuray Lake, horseback riding around... read more
Sri Lanka - safari and cultural places · Sri Lanka - Dec 26 - Jan 5, 2020
The whole trip was very well organised.
The initial specialist Yasantha put together a very comprehensive itinerary that covered all the places I wanted to see and more. In fact it was so busy that I had to ask my driver/guide for some time off from all the sight seeing!
Boni the driver was very courteous and helpful and struck the right balance between being informative and not engaging in conversation.
Overall I thoroughly enjoyed the holiday.
The only way to do Morocco · Morocco - Nov 29 - Dec 5, 2019
Morocco has always been one of the countries that I look forward to visit. It was plainly picture-perfect and as an Asian living in North America, I was looking to travel to feel the culture shock. Through Morocco Immersion, I met Sharon and she was really helpful in tailoring the perfect tour for me and my husband. In the airport, we met our tour guide Amnay, which is btw, also an amazing guitar player and singer. He was friendly and very honest and informative. I have come to learn that it... read more
We had a wonderful experience using KimKim an... · Spain - Dec 25 - Dec 31, 2019
We had a wonderful experience using KimKim and Laura as or local guide/planner. This was a last minute trip for us and all was planned within a month of the trip. I was very impressed with the organization and support of the planning process and the local providers. We loved our guides...Jose in Madrid, Victor in Seville, Elana in Cordoba and Salome in Toledo. All were knowledgable, energetic, passionate about their cities and a pleasure to spend time with. We also loved our boat cruise on the river in Seville!
Vietnam · Vietnam - Dec 21 - Jan 4, 2020
The experience booking was extremely helpful for someone who does not enjoy or have time to plan a long trip. It was great having guides when we traveled into less touristy areas, and I really appreciated having all the transportation pre-arranged with no day of coordination required. We particularly enjoyed our guide Phạm Khiêm who took us on an over night trip to Pu Luong.
Excellent trip to Patagonia! · Patagonia - Dec 26 - Jan 4, 2020
Working with Erin and kimkim was absolutely the best decision we made for our trip Patagonia. Erin was able to answer all of our questions leading up to the trip and help us create the perfect itinerary. The support only continued while we were there when she helped us reorganize our initial plans after a flight delay. We are beyond grateful and would recommend kimkim to anyone!
Excellent. We really enjoyed all parts of our... · Colombia - Dec 29 - Jan 6, 2020
Excellent. We really enjoyed all parts of our trip. The tour guides were excellent and the trip was well planned and very enjoyable.
Quito, Galápagos · Ecuador - Dec 20 - Dec 31, 2019
Every aspect of our trip was well choreographed. Isabel did a great job making sure things moved along seamlessly. Our cruise on the Coral 1 in the Galapagos was wonderful. The staff was very professional, knowledgeable and kind. The snorkeling was fabulous. We then went to the rainforest. What an experience- one extreme to another. We enjoyed our canoe trips and jungle walks immensely. One thing I would strongly recommend is flying in and out of the amazon instead of driving. That was not at all fun. In all, my family as I were very pleased with our trip!
The best Colombian experience · Colombia - Dec 26 - Jan 6, 2020
Working with KimKim made my boyfriend and i’s trip that much better! Fabian was awesome, he gave every option I asked for. From seeing multiple cities and including day trips, drivers and hotels at every stop, Fabian wasn’t pushy on the itinerary and was so helpful with all my questions. He set all my nerves as ease going into the trip and allowed for my boyfriend to just enjoy Colombia and not worry about the itinerary.
Throughout the trip, Chio who replaced Fabian (as Fabian sought out a... read more
Luciana leveraged our Brazil experience · Brazil - Dec 21 - Jan 2, 2020
Luciana had a major contribution to our amazing experience in Brazil!
She was truly committed to ensuring that we get the best from our trip.
She acted really quickly when we came across some difficulties with our planned activities due to bad weather!
Thank you once again Luciana!