Kimkim Trip Reviews

4.8
Based on 21,243 ratings
Read 21,243 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I’m really glad I booked with kimkim!
Japan | Jul 5 - Jul 11, 2026

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Will L.
Newark, NJ | Reviewed on Jul 16, 2026
This was a bucket list trip for me and it turned out really well. The itinerary was in line with my budget and was incredibly fun. A big part of what I was looking for was a great food experience. Check! I wanted to see historically and architecturally significant places. Check! I wanted fun local shopping where I could purchase goods not available in New York. Check! Some tour guides were a better fit than others, but everyone was professional and knowledgeable. They brought me to places I... Read more

This was a bucket list trip for me and it turned out really well. The itinerary was in line with my budget and was incredibly fun. A big part of what I was looking for was a great food experience. Check! I wanted to see historically and architecturally significant places. Check! I wanted fun local shopping where I could purchase goods not available in New York. Check! Some tour guides were a better fit than others, but everyone was professional and knowledgeable. They brought me to places I never would have found on my own.

In sum, I would highly recommend this outfit for booking a trip to Japan. I had a great time and got a lot of value for my money.

Local specialist: Hilda Yang

Trip to Croatia
Croatia | Jul 6 - Jul 15, 2026

Kate
Kate J.
Chicago, IL | Reviewed on Jul 16, 2026
We had a lovely trip to Croatia and doing this with Nikola and Kim Kim made it seamless and stress free! I’m so glad we decided not to drive ourselves and have transportation dealt with, since we moved around quite a bit. We loved our private walking tours but especially loved our sea kayak tour with Andre around Korcula and our boat tour with Tony around the Elaffiti islands by Dubrovnik! Korcula and Dubrovnik were our favorites of the trip. The drivers were always on time and great as... Read more

We had a lovely trip to Croatia and doing this with Nikola and Kim Kim made it seamless and stress free! I’m so glad we decided not to drive ourselves and have transportation dealt with, since we moved around quite a bit. We loved our private walking tours but especially loved our sea kayak tour with Andre around Korcula and our boat tour with Tony around the Elaffiti islands by Dubrovnik! Korcula and Dubrovnik were our favorites of the trip. The drivers were always on time and great as well. I would absolutely book through Kim Kim again and if you’re ever going to Croatia, Nikola’s your guy!

Hotel Review
Hotel Korsal
Korčula

We loved this small hotel on Korcula. The most special part was the staff. What a lovely group of young men (and one woman), who were so fun to talk to, gave great recommendations and just all around great service! Bojan and Dino were especially kind. The food there was also quite delicious. It’s a short walk from old town of Korcula and right across the road from the water. Lovely spot!

Authenticity & Character
The staff!
Location
Walkable to old town but not right in it
Staff
So kind and helpful
Cleanliness & Comfort
Local specialist: Nikola Vojvodić

The Journey That Brought Us Together
Galapagos Islands | Jun 19 - Jul 4, 2026

Sasha
Sasha G.
Newark, NJ | Reviewed on Jul 15, 2026
We had a wonderful experience working with Responsible Travel Agency in Ecuador, and we're very happy we chose them to organize our trip. The mainland Ecuador itinerary was orchestrated beautifully. We thoroughly enjoyed exploring Quito, the Andes, and our unforgettable Amazon experience. Every destination was thoughtfully planned, and everything flowed smoothly. A very special thank you goes to our guide and coordinator, Andres. He was knowledgeable, professional, friendly, and genuinely... Read more

We had a wonderful experience working with Responsible Travel Agency in Ecuador, and we're very happy we chose them to organize our trip.

The mainland Ecuador itinerary was orchestrated beautifully. We thoroughly enjoyed exploring Quito, the Andes, and our unforgettable Amazon experience. Every destination was thoughtfully planned, and everything flowed smoothly. A very special thank you goes to our guide and coordinator, Andres. He was knowledgeable, professional, friendly, and genuinely passionate about Ecuador. His enthusiasm, organization, and attention to detail made our mainland experience exceptional, and we truly enjoyed traveling with him.

We would also like to thank Belen Ana for putting together and coordinating our entire itinerary. Planning a complex trip like this is no small task, and we truly appreciate all the work that went into making it happen.

The Galápagos portion of our journey was also very enjoyable, although we believe there is still room for improvement. We especially want to thank Alvaro, who accompanied our group throughout the Galápagos. While he was not our guide, he was always available to resolve any issues that arose, answer questions, and ensure we could continue enjoying our trip. His support was greatly appreciated. Of course, it would have been even better if some of those issues had not arisen in the first place, but we were grateful to have someone so responsive and dedicated to helping us throughout the journey.

One thing that truly impressed us was the overall logistics. Coordinating flights, buses, boats, hotels, guides, and tours across mainland Ecuador and the Galápagos is an enormous undertaking, yet everything ran remarkably on time. It was amazing to see how well the agency managed such a complicated itinerary.

That said, we do have a few constructive comments. Some of the hotels in the Galápagos were only average and did not quite match the quality of the rest of the trip. We also would not recommend traveling between the islands by speedboat. We understand that this is the standard mode of transportation and not something the agency controls, but we found the rides to be physically exhausting and quite uncomfortable.

We would also encourage future travelers to be aware that visiting the Galápagos requires a reasonable level of physical fitness and mobility. Boarding and disembarking often involve stepping or jumping between moving boats and docks, which can be challenging. Travelers with limited mobility or certain health conditions should carefully consider whether this portion of the trip is right for them.

Overall, our experience was overwhelmingly positive. Responsible Travel Agency demonstrated excellent organizational skills, reliable communication, and a genuine commitment to making our trip successful. We would gladly work with them again and are already looking forward to planning future Latin American adventures for our nonprofit organization, Jookender. We highly recommend Responsible Travel Agency to anyone looking for a professionally organized and memorable trip to Ecuador.

Hotel Reviews
La Casa de Marita
Puerto Villamil

A great hotel with its own private beach. An excellent location to relax and do nothing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Ninfas
Puerto Ayora

A great Hotel, right in the middle of tourist attractions! Great rooms, tasty breakfasts, friendly personnel. Highly Recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arena Blanca
Puerto Baquerizo Moreno

An awful choice. Far from most hotel and tourist areas. Water is always cold, and sometimes, no water at all. Toilets don't work properly. The personnel are extremely unfriendly. The featured buffet actually counts the pieces and does not allow refills.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suchipakari Jungle Lodge
Puerto Misahuallí, Tena Napo

An excellent choice! great accomodations, clean, and friendly. Excellent Tour guides and boats. Highly recommended

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Isla de Baños Hosteria y Spa
Baños

Great hotel, especially if you're traveling with a group. A great way to save, booking fewer rooms, because each room has 5-8 beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Alameda Quito
Quito

An excellent hotel and a very tasty breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring The Charles Darwin Research Station
Exploring The Charles Darwin Research Station
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Speed back to Santa Cruz
Speed back to Santa Cruz
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Galapagos Cooking Class by the Sea
Galapagos Cooking Class by the Sea
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Return to Quito before Galapagos adventure!
Return to Quito before Galapagos adventure!
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Chocolate Experience & Farewell from the Amazon - Suchipakari Lodge
Morning Chocolate Experience & Farewell from the Amazon - Suchipakari Lodge
Puerto Misahualli
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature's Spectacle: Cotopaxi Volcano and Lake Limpiopungo Adventure
Nature's Spectacle: Cotopaxi Volcano and Lake Limpiopungo Adventure
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Welcome to Ecuador: Let Your Adventure Begin! (Transportation Service)
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora Departure Transfer: Farewell to the Galapagos
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
History and Nature: Full Day to Floreana Island
History and Nature: Full Day to Floreana Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Private Expedition to El Junco Lagoon - Galapaguera Colorado Hill - Puerto Chino Beach
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encountering at Lobos Island
Wildlife Encountering at Lobos Island
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Parrot Clay Lick and more Amazon exploration - Suchipakari Lodge
Parrot Clay Lick and more Amazon exploration - Suchipakari Lodge
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to the Amazon - Amazon Encounters: Kichwa Community and nigh walking - Suchipakari Lodge
Welcome to the Amazon - Amazon Encounters: Kichwa Community and nigh walking - Suchipakari Lodge
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Baños & Pailón del Diablo Waterfall
Visit Baños & Pailón del Diablo Waterfall
Baños
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Treasures of the Andes: Cayambe, Otavalo & Cuicocha
Cultural Treasures of the Andes: Cayambe, Otavalo & Cuicocha
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
City Tour Quito - Mitad del Mundo - Teleferico
City Tour Quito - Mitad del Mundo - Teleferico
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 16, 2026
Dear Sasha,
Thank you so much for this thoughtful and detailed review, and for taking the time to share your experience with us. It means a great deal to hear that your mainland Ecuador itinerary flowed so smoothly, and we're delighted that Andres's knowledge, passion, and attention to detail made your Andes and Amazon journey so memorable. We'll be sure to pass along your kind words to him.
Thank you too for recognizing the work that goes into coordinating a complex, multi-region itinerary....
Read more

Dear Sasha,
Thank you so much for this thoughtful and detailed review, and for taking the time to share your experience with us. It means a great deal to hear that your mainland Ecuador itinerary flowed so smoothly, and we're delighted that Andres's knowledge, passion, and attention to detail made your Andes and Amazon journey so memorable. We'll be sure to pass along your kind words to him.
Thank you too for recognizing the work that goes into coordinating a complex, multi-region itinerary. Bringing together flights, buses, boats, hotels, and guides across the mainland and Galápagos is a significant undertaking, and it's rewarding to know that care came through in the final experience.
We're also grateful for your recognition of Alvaro. Having someone present throughout the Galápagos portion to solve problems in real time and keep the group's trip on track is exactly the kind of support we aim to provide, and we're glad his responsiveness made a difference for you.
Your feedback on the Galápagos hotels and inter-island speedboat transfers is genuinely valuable to us. Hotel selection in the islands is an area we're continually working to elevate, and we take note of every trip where the accommodations don't fully match the caliber of the rest of the experience. Regarding the speedboats, as you noted, this remains the standard mode of transport between islands, but we always appreciate feedback that helps us better prepare travelers for what to expect.
We also think your note on physical fitness and mobility requirements for the Galápagos is an important one, and we'll make sure this is communicated clearly to future travelers so they can make an informed decision about that portion of their trip.
Thank you again for choosing us, and for your generous words about our team. We would be honored to help plan Jookender's future Latin American adventures, and we look forward to working with you again soon.
Warm regards,

Amazing Ireland and Netherlands Family Vacation
Ireland | Jun 26 - Jul 7, 2026

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Sharla T.
Ashburn, VA | Reviewed on Jul 15, 2026
Tetiana did an amazing job planning our Ireland/Netherlands trip. She took a very skeleton outline and filled in the gaps with great tours and experiences. Our hotels were a variety of different stays from regular hotels to resorts to castles and canal houses. Her recommendations covered all experiences . She even added in some extra tours and sites for the kids. Our private tours and drivers offered regional information, history, and culture references and provided a great education on top... Read more

Tetiana did an amazing job planning our Ireland/Netherlands trip. She took a very skeleton outline and filled in the gaps with great tours and experiences. Our hotels were a variety of different stays from regular hotels to resorts to castles and canal houses. Her recommendations covered all experiences . She even added in some extra tours and sites for the kids. Our private tours and drivers offered regional information, history, and culture references and provided a great education on top of our scheduled tours. Our family of 5 had an amazing vacation experience without the hassle of the planning piece. Also, during our trip we only ran into two instances when we needed support and Tetiana immediately let responded and helped us navigate any issues. It made for a very stress-free and relaxing vacation knowing we had support for any travel questions/hassles.

Activity Reviews
Kinsale Ghost Tour
Kinsale Ghost Tour
Ireland

So much fun! Not at all scary. Slapstick comedy that wa great for our family with kids ranging from 6-12 years. Guides were hilarious yet still provided some great history of the town. Kids loved the “scary” bits and tried to catch the guides as they added some surprises to the tour. Would absolutely recommend to anyone looking to learn a little history with comedy and ghost stories thrown in. Great for families!

Quality of Experience
Guides, Drivers and Staff
Transport
Killarney National Park Private Tour
Killarney National Park Private Tour
Ireland

What a cool experiences! Our guide was incredibly knowledgeable about the park and Irish history. He offered stops for pictures and even took family pics for us. He let the kiddos sit up front with him and feed the horse a small snack. I would absolutely recommend this horseback tour to anyone visiting Killarney National Park!

Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Secret Food Tour
Dublin Secret Food Tour
Dublin

Awesome experience to try Dublin-centric foods. Guide gave a great overview of the city as we walked from place to place as well as the foods and eateries we visited. Would absolutely recommend this to anyone who loves food!

Quality of Experience
Guides, Drivers and Staff
Transport
Giethoorn and Zaanse Schans Windmills Day Trip from Amsterdam
Giethoorn and Zaanse Schans Windmills Day Trip from Amsterdam
Amsterdam

Our driver and guide was such an incredible host. Not only did he provide culture and history during our drive, he made sure we had personalized experiences at every tour or stop. He also took tons of pictures and recommended extra stops and places to eat.

Quality of Experience
Guides, Drivers and Staff
Li
Transport
The Scilly Walk in Kinsale
The Scilly Walk in Kinsale
Ireland
Local specialist: Tetiana Smal

Scottish Western Highlands 2026
Scotland | Jun 29 - Jul 9, 2026

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Lee E.
Ashburn, VA | Reviewed on Jul 15, 2026
First of all, we would like to thank Rachael from the bottom of your hearts. She did a wonderful job from the planning of the trip, the zoom call to finalize, and checking on us during the trip. Everything was perfect. Each room was perfect from the Apex in Edinburgh, Tall Pines in Pictlockary, Raasay House, and Glenview B and B in Luss. The castles were amazing from Stirling to Inverary. The scenery along the trip was breathtaking. We hike several trails on Raasay. The climb from the ocean... Read more

First of all, we would like to thank Rachael from the bottom of your hearts. She did a wonderful job from the planning of the trip, the zoom call to finalize, and checking on us during the trip. Everything was perfect. Each room was perfect from the Apex in Edinburgh, Tall Pines in Pictlockary, Raasay House, and Glenview B and B in Luss. The castles were amazing from Stirling to Inverary. The scenery along the trip was breathtaking. We hike several trails on Raasay. The climb from the ocean to the top of temptation was a great hike. Touring the distillary on Raasay and at Oban were wonderful. The tasting at Raasay with whiskey and chocolates was a highlight the trip. The town of Luss was beautiful with flowers blooming outside of the houses.
We would highly recommend Kim Kim and Rachael to everyone who is planning a trip. It will be several years before we can plan our next trip to England. We will be contacting Rachael and Kim Kim when we start planning that trip.

Local specialist: Rachel Long

Amazing experience!
Iceland | Jul 7 - Jul 13, 2026

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Lisa B.
Newark, NJ | Reviewed on Jul 15, 2026

Adam did a great job accommodating our group and finding a right balance for everyone. We were a group of 8 (including 2 sets of grandparents in their 80's, and 2 kids aged 6 and 9 yrs old). We highly recommend the Katla Cave Ice Cave Tour, it is one of the best experiences ever! We stayed a night in Westman Island, which we also recommend. That is where we were able to experience the puffins :)

Local specialist: Adam Warszawski

The Perfect Partner for Our Italian Adventure
Italy | Jul 2 - Jul 11, 2026

Joseph
Joseph C.
Chicago, IL | Reviewed on Jul 15, 2026
Chris was wonderful to work with throughout the planning and booking process for our trip to Italy. He took the time to understand our vision, offered thoughtful suggestions, and helped guide our decisions without ever making us feel pressured in one direction or another. Once our itinerary was finalized, the planning, coordination, and execution across the KimKim team and their travel partners were outstanding. Everything felt remarkably seamless, and we truly did not have to worry about... Read more

Chris was wonderful to work with throughout the planning and booking process for our trip to Italy. He took the time to understand our vision, offered thoughtful suggestions, and helped guide our decisions without ever making us feel pressured in one direction or another.

Once our itinerary was finalized, the planning, coordination, and execution across the KimKim team and their travel partners were outstanding. Everything felt remarkably seamless, and we truly did not have to worry about a thing.

After arriving, we gained an even greater appreciation for all of the behind-the-scenes coordination, especially with transfers between destinations and reserved tours. Chris and our local contact, Maria, were incredibly responsive to our questions and always made sure we knew the plans for the following day, which gave us tremendous peace of mind.

The hotels were lovely and thoughtfully selected, with excellent locations that allowed us to feel more like locals than tourists.

Our favorite experiences were the private boat tour around Capri with our captains, Mario and Rafaello, and the Path of the Gods hike in Positano with Vincenzo. Those experiences created memories we will treasure for years to come.

We are so grateful to Chris, Maria, and the entire team for helping us create such a special trip.

Hotel Reviews
Palazzo Tasso
Sorrento (NA) - Italy

Finding the entrance to Palazzo Tasso was a bit confusing at first, but fortunately the hotel’s website included helpful instructions on how to access it from a nearby side street. Once we arrived, we found the location to be excellent. Tucked away on a quieter street but just steps from Piazza Tasso, it offered both convenience and a peaceful atmosphere. Palazzo Tasso is a straightforward hotel, with a reception desk and guest rooms but no common areas for socializing or relaxing. That suited us perfectly, as we stayed there toward the end of our trip and were mostly looking for a comfortable place to recharge after long days of exploring. Our room had several thoughtful features that we especially appreciated, including keyless entry with a code instead of a traditional key, a balcony overlooking the main street, a spacious shower, and a high-quality Dyson hair dryer. Those details made our stay feel both easy and comfortable. Overall, Palazzo Tasso was a great base for enjoying everything Sorrento has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Imperati Suites
Positano

We had a wonderful stay at Imperati Suites. While it is not located right in the middle of town, the location was still very manageable and offered a nice balance of convenience and tranquility. It is close enough to the road that arriving with luggage was easy and did not require navigating too many stairs. Getting to the beach was straightforward, with several routes to choose from. We especially enjoyed taking the longer path, which involved fewer stairs and offered beautiful views along the way, as well as plenty of restaurants and shops to explore. Katia was incredibly welcoming and always available to answer questions or help with anything we needed during our stay. Her hospitality made us feel right at home. The rooms were surprisingly spacious, exceptionally clean, and very comfortable. However, the highlight of our stay was waking up each morning to the stunning view and enjoying breakfast on the balcony. It was the perfect way to start the day and one of our favorite memories from Positano.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mignon Sorrento
Sorrento

We had a wonderful stay at Hotel Mignon. The location was excellent - just a short walk from Piazza Tasso - and we loved having a market and bank nearby within walking distance, which made everything incredibly convenient. The staff were warm and welcoming from the moment we arrived. The hotel itself is beautifully decorated and impeccably maintained. Every area felt clean and inviting throughout our stay - especially the dining and outdoor areas. While the rooms are not large, they are thoughtfully designed and make great use of the space. Our room was very clean, comfortable, and had everything we needed. As Americans visiting during the summer, we especially appreciated how well the air conditioning worked! We would absolutely stay at Hotel Mignon again and would happily recommend it to anyone visiting Sorrento.

Authenticity & Character
One of the things we appreciated most about Hotel Mignon was how thoughtfully the space was designed. The hotel makes excellent use of its footprint while maintaining a cohesive style throughout. For example, the entrance is a long hallway, and rather than treating it as merely functional, the hotel transformed it into a beautiful space that complements the character of the rest of the property. The dining area and outdoor spaces also felt very intentional in their design. There was an abundance of intimate seating, which created a welcoming atmosphere and made it feel like the perfect place to begin the day over breakfast or unwind in the evening. It also encouraged guests to relax and connect with one another.
Location
The location was excellent - just a short walk from Piazza Tasso - and we loved having a market and bank nearby within walking distance, which made everything incredibly convenient.
Staff
Cleanliness & Comfort
The dining area, outdoor spaces, and our room were all exceptionally clean and comfortable. The hotel was consistently well maintained, and the inviting seating areas made it easy to settle in and enjoy the surroundings. The thoughtful design and attention to detail contributed to a stay that felt both relaxing and welcoming.
Activity Reviews
Private hike along the Path of Gods
Private hike along the Path of Gods
Positano

The private hike along the Path of the Gods was another highlight of our trip to Italy. Our guide, Vincenzo, was fantastic. He was engaging, easy to understand, and struck the perfect balance between sharing information and simply letting us enjoy the experience. He pointed out interesting sights along the trail, matched our pace perfectly, and shared stories about both Italian culture and his own life, which made the four-hour hike pass surprisingly quickly. We hiked from Agerola to Nocelle and then continued on to Montepertuso, from 9:00 a.m. to 1:00 p.m. The scenery was absolutely stunning throughout. Some of our favorite moments included seeing herds of goats on the mountainside, passing residents tending their gardens, and walking the same paths that donkeys traveled centuries ago. We also loved stopping at the lemonade stand in Nocelle and seeing the walkways that locals still use to travel between Nocelle and Montepertuso. As fans of Nicki Positano’s YouTubevideos, it was especially fun to recognize many of the views and landmarks we had seen online. This is not an easy hike, so we were very glad that we brought hiking shoes and plenty of water. That said, the effort was more than worth it. After finishing the hike, lunch at Ristorante Il Ritrovo in Montepertuso was the perfect reward and a wonderful way to end an incredible experience. We would highly recommend this excursion to anyone looking to experience the Amalfi Coast beyond the beaches and town centers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day boat excursion to the island of Capri (Lancia Sorrentina)
Full day boat excursion to the island of Capri (Lancia Sorrentina)
Italy

This full-day boat excursion to Capri was one of the absolute highlights of our trip. Having experienced it firsthand, we now fully appreciate the value of taking a private boat directly from Sorrento rather than navigating the ferry to Capri and joining a tour from there. The experience was seamless, relaxing, and allowed us to enjoy the island from an entirely different perspective. Our guides, Mario and Rafaello, struck the perfect balance of being welcoming, accommodating, and knowledgeable without ever feeling intrusive. We had already spent time exploring Capri by taxi a few days earlier, but seeing the island from the water was a completely different experience. They pointed out the various coves and took us to the quieter side of the island that we had not yet discovered. One of our favorite moments was being able to jump into the crystal-clear water and cool off during the day. The leisurely lunch on the island’s quieter side was exactly what we needed and provided a perfect break from the busier tourist areas. This excursion gave us some of our favorite memories from Italy, and we would highly recommend it to anyone visiting the Amalfi Coast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 16, 2026
Hello Christine & Joe, Thank you so very much for your reviews, kind words, and recommendations. I really appreciate! Your detailed feedback will be so helpful to future travelers who might wish to get a glimpse into the quality of our services. For that, I am very grateful, along with our team in Greece Insiders, Kimkim, and Maria Grazia in Italy. Of course, I will be more than happy to help you plan any future adventure, to Italy/Greece/France, Turkey, and/or Croatia. These are the... Read more

Hello Christine & Joe,

Thank you so very much for your reviews, kind words, and recommendations. I really appreciate! Your detailed feedback will be so helpful to future travelers who might wish to get a glimpse into the quality of our services. For that, I am very grateful, along with our team in Greece Insiders, Kimkim, and Maria Grazia in Italy.

Of course, I will be more than happy to help you plan any future adventure, to Italy/Greece/France, Turkey, and/or Croatia. These are the countries I can help with. Feel free to get in touch with me whenever you are ready, it will be a pleasure to plan with you again!

Until that time, I wish you all the best and happy & safe future travels. Have a wonderful rest of your summer!

Kind regards,
Chris

Wonderful week in Costa Rica
Costa Rica | Jul 3 - Jul 11, 2026

Maggie
Maggie L.
Miami, FL | Reviewed on Jul 15, 2026
Overall this was a great experience! Olman was quick to respond and very knowledgeable, he was more than willing to help with many detailed requests for our large and complicated group. I thought the price was very fair for what we got to experience, including a private driver with a bus of our own and the quality of the hotels. Everything ran exceptionally smoothly and William our driver was fantastic. The only hiccup we had in eight days with 13 people was our ride to the airport was... Read more

Overall this was a great experience! Olman was quick to respond and very knowledgeable, he was more than willing to help with many detailed requests for our large and complicated group. I thought the price was very fair for what we got to experience, including a private driver with a bus of our own and the quality of the hotels. Everything ran exceptionally smoothly and William our driver was fantastic. The only hiccup we had in eight days with 13 people was our ride to the airport was significantly delayed, however I don't believe this was anyone's fault.
We will definitely use Kim Kim again

Hotel Reviews
Margaritaville Beach Resort Playa Flamingo
Guanacaste

We loved the location and convenience of this hotel's setup- the rooms were right next to the pool with a very handy kitchenette to store leftovers, make drinks, etc. The pool was lovely although definitely needs more shade first both swimming and sitting. The kids activities were great and the little soccer field was a hit. More beach chairs would be helpful as well. The staff was helpful in planning excursions and walking down to the Marina was convenient and beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

Wonderful unique place! Having a room at the top of the mountain was a challenge and mild inconvenience with kids, but the shuttle was fast and predictable. The highlight was the very warm hot springs pool/bar, and the water slides for the kids were a hit for hours. Close to La Fortuna for dinner, near the excursions, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Tram & Ziplines Adventure
Sky Tram & Ziplines Adventure
Arenal/La Fortuna

Wonderful experience even for the littles – the staff was kind and helpful to the slightly nervous kiddos, and everyone had a great day

Quality of Experience
Guides, Drivers and Staff
Transport
Peñas Blancas River Floating Safari Adventure by Raft
Peñas Blancas River Floating Safari Adventure by Raft
Arenal/La Fortuna

A lovely family friendly activity that was safe with just enough excitement to keep everyone engaged. The raft guides were knowledgeable and friendly and we had a great experience even in the rain.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jul 15, 2026

Hello Maggie,

Thank you so much for your wonderful review!
It was truly a pleasure helping you plan this adventure for your amazing group.
I am delighted to hear everything came together so smoothly and that you enjoyed the hotels and activities.

I will be sure to share your kind words with him. I also appreciate your understanding regarding the airport transfer delay. It means a lot.

Thank you again for trusting me with your Costa Rica vacation.

I hope to help you plan another unforgettable adventure in the future.

Pura Vida!
Olman

Get too Iguacu
Brazil | Jul 6 - Jul 13, 2026

C
CLYDE L.
San Jose, CA | Reviewed on Jul 15, 2026
Ed in Iguacu and Marcelo in Rio were both very knowledgeable and helpful. Read more

Ed in Iguacu and Marcelo in Rio were both very knowledgeable and helpful.

Hotel Reviews
Miramar Hotel by Windsor
Rio de Janeiro

Not luxurious, but very comfortable. Right on Copocabana beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Belmond Hotel das Cataratas
Foz do Iguaçu

Clearly the best place to stay

Authenticity & Character
Been there a long time
Location
Staff
Quick response
Cleanliness & Comfort
Activity Reviews
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro

Just went for a walk

Cooking Class in Rio de Janeiro
Cooking Class in Rio de Janeiro
Rio de Janeiro

Worth the time.

Bird Park - Parque das Aves
Bird Park - Parque das Aves
Foz do Iguaçu
Sugarloaf Mountain & Old Town Tour
Sugarloaf Mountain & Old Town Tour
Rio de Janeiro
Samba Class
Samba Class
Rio de Janeiro

Don’t know that i learned anything.

Half day Tour in Rio 6h
Half day Tour in Rio 6h
Rio de Janeiro
A visit to Foz de Iguacu Falls - Brazilian Side
A visit to Foz de Iguacu Falls - Brazilian Side
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Visit to the Argentine side
Visit to the Argentine side
Foz do Iguaçu

Don’t miss it

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giovanna Madeira
Giovanna
Giovanna Madeira
Local specialist in Brazil and Portugal | Replied on Jul 16, 2026

Thank you so much for the feedback Clyde!
Really glad to hear that you enjoyed the trip.

Exploring Portugal!
Portugal | Jun 29 - Jul 4, 2026

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Ted S.
Canada | Reviewed on Jul 15, 2026
Planning our trip to Portugal was easy and enjoyable with Tiago. He is very knowledgeable of all that the country offers and provided great ideas to bring our trip to life. He was quick to respond to questions, very solution-oriented, and considerate of our budgets while not compromising a quality trip throughout. We really enjoyed our short time in Lisbon but the highlight was definitely exploring the Algarve and all that this area offered - incredible beaches and quaint but beautiful towns.... Read more

Planning our trip to Portugal was easy and enjoyable with Tiago. He is very knowledgeable of all that the country offers and provided great ideas to bring our trip to life. He was quick to respond to questions, very solution-oriented, and considerate of our budgets while not compromising a quality trip throughout. We really enjoyed our short time in Lisbon but the highlight was definitely exploring the Algarve and all that this area offered - incredible beaches and quaint but beautiful towns. We had an incredible trip full adventure and relaxation. Thank you Tiago and kimkim!

Hotel Reviews
Hotel 3K Faro Aeroporto
Faro

Brief stay - not close to amenities or restaurants

Authenticity & Character
Location
Close enough to airport but difficult to walk to based on highways; Not close to restaurants
Staff
Cleanliness & Comfort
Dom Carlos Liberty

Good hotel - helpful staff, clean rooms, good breakfast, walking distance to old town and shopping

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Carvi Beach Hotel
Lagos

Perfect location to the beach and short walk from town, this hotel offered a lot of charm. We also enjoyed the pool and a wonderful morning breakfast.

Authenticity & Character
Location
Very close proximity to beach, amazing boardwalk overlooking cliffs, walking distance to Lagos restaurants and town
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

A really nice and authentic experience with music and dinner. Food and atmosphere were great!

Quality of Experience
Food
Meal exceeded expectations - very enjoyable and one of our best meals in Portugal
Guides, Drivers and Staff
Portuguese Cooking Lesson
Portuguese Cooking Lesson
Portugal

An amazing experience - exceeded our expectations. Good food, great facility and the instructor was very knowledgeable and led a great class!

Quality of Experience
Guides, Drivers and Staff
Our instructor was amazing and created a fun environment for the group to cook and learn together!
Local specialist: Tiago Filipe

Amazing week exploring Italy!
Italy | Jul 7 - Jul 14, 2026

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Bonnie W.
Newark, NJ | Reviewed on Jul 15, 2026
We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio. Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy. Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and... Read more

We had an amazing week in Italy! We were able to truly relax and enjoy every moment because all of the stress of travel was taken care of by our incredible tour agent, Fabio.

Every tour exceeded our expectations, and each guide was knowledgeable, engaging, and genuinely passionate about sharing the history, culture, and traditions of Italy.

Some of the highlights included our unforgettable food tour with Matteo, a private winery tour and delicious lunch with Martina and her family, and exploring the beautiful islands of Venice with Elena.

Thank you to everyone who made this trip so special. It was an unforgettable experience, and we can't wait to return!

Hotel Reviews
Hotel Sant'Antonin
Venice

This hotel was in a great location, just a short walk from the canal for convenient water taxi transportation. It was close to excellent restaurants, yet far enough away to enjoy a peaceful night's sleep. Our room featured large windows overlooking one of the few private gardens in the area, providing a beautiful and tranquil view.

Authenticity & Character
Nice back garden and breakfast room. Lots of antiques, and a front courtyard.
Location
Close to things, but on a quieter street.
Staff
Very friendly and offered to assist every time we entered or exited the hotel.
Cleanliness & Comfort
Very clean, beds and bedding were not the most comfortable.
Hotel Pendini
Florence

Located in the heart of Florence, this hotel was spacious, clean, and perfectly situated for exploring the city. Being right next to the square was incredibly convenient, although it was a bit louder in the evening than I would have preferred. The breakfast room was fantastic, and the croissants were absolutely delicious—the perfect way to start each day.

Authenticity & Character
Beautiful antiques throughout, with windows that opened to the square. Lots of old photos in hallways that were interesting to look at.
Location
Convienient to many shops, restaurants, and points of interests.
Staff
Everything was well kept and one gentleman that worked the breakfast room was so delightful, I wish I had gotten his name. It was obvious he enjoyed his job.
Cleanliness & Comfort
Extremely clean.
Charme Spagna Boutique Hotel
Rome

Our room was quiet, clean, and centrally located, making it the perfect base for exploring the area. The staff was friendly, welcoming, and incredibly helpful throughout our stay. We had a wonderful experience and would gladly stay here again.

Authenticity & Character
Cute little outside area to eat breakfast and drink cappuccino.
Location
Centrally located, we were able to walk all over the city.
Staff
So friendly and helpful. We landed really early and were able store luggage and grab water before exploring the area.
Cleanliness & Comfort
Quiet neighborhood, comfortable bed, and very clean.
Activity Reviews
Renaissance Walking Tour of Florence with David
Renaissance Walking Tour of Florence with David
Florence

This tour was definitely helpful in understanding the rich history of Florence. Our guide was friendly, knowledgeable, and did a wonderful job bringing the city's history to life. The experience gave us a much deeper appreciation for Florence and its incredible cultural heritage.

Quality of Experience
Great way to better understand Florence and it's history.
Guides, Drivers and Staff
Our guide (Jessica, I believe) was extremely knowledgeable and brought the city to light.
Transport
walking tour, guide met us promptly at our hotel
Private Tour of the Vatican Museums & Sistine Chapel
Private Tour of the Vatican Museums & Sistine Chapel
Rome

It was clear that our tour guide was exceptionally knowledgeable and well educated on the subject. She shared a wealth of fascinating information throughout the tour and even extended our time together to show us a few additional sites. My husband asked plenty of questions, and she answered every one with confidence and depth. Her expertise and enthusiasm made the experience both informative and enjoyable, and we left with a much greater appreciation for the history and culture.

Quality of Experience
The Sistine chapel is breathtaking. Must do experience.
Guides, Drivers and Staff
So much history to the Vatican, having a knowledgeable tour guide makes the experience so much better.
Transport
Walking tour and we met guide there.
Flavors of Rome | Food Tour with a Local Foodie
Flavors of Rome | Food Tour with a Local Foodie
Rome

Matteo was a fantastic guide and introduced us to a less touristy part of the city, where we were able to experience some of the region's most delicious and authentic foods. It was such a fun and flavorful experience and a wonderful way to explore neighborhoods we might never have discovered on our own. We also enjoyed meeting some of the local people who live and work in the area, which made the tour feel even more authentic. This was an unforgettable experience and one of the highlights of our trip.

Quality of Experience
One of our top experiences, fun and informative.
Guides, Drivers and Staff
Our guide was so friendly and engaging, it was like meeting up with a friend for food in drinks.
Transport
We walked, but guide was on time and gave perfect meeting instructions.
Visit Lucca & Pisa with Lunch & Wine Tasting
Visit Lucca & Pisa with Lunch & Wine Tasting
Italy

Throughout the tour, Andreas shared fascinating insights into the local culture and history at every stop. In Lucca, we learned about the village's rich past, visited the home associated with the story of Pinocchio, and explored the lively market square that was once an ancient Roman gladiatorial arena. We then enjoyed lunch and a wine tasting at Fattoria Enzo Carmignani, where our gracious hostess introduced us to several excellent white and red wines. It was a very different experience from the smaller, family-owned winery we had visited a few days earlier, giving us an appreciation for another side of Tuscany's wine culture. The day concluded in Pisa, which was the highlight of the tour. Andreas provided an in-depth history of the Leaning Tower, explaining both the era in which it was built and the remarkable engineering efforts that have preserved it over the centuries. His enthusiasm, expertise, and storytelling made this one of the highlights of our visit to Tuscany.

Quality of Experience
As silly as it sounds it was so fun to visit and climb the leaning tower.
Guides, Drivers and Staff
Everyone was so engaging. While we found the more intimate experience at another vineyard more relaxing, it was interesting to see and taste some of the other wines of the region.
Transport
Andreas is an excellent driver and tour guide giving us lots of information about every area we visited.
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Private Murano and Burano Tour: Discover the Magic of Venice's Islands
Venice

Elena was so engaging, friendly, and welcoming. She shared so much about the local culture and history, making the tour both informative and enjoyable. Burano was an absolute gem and was definitely the biggest surprise of our trip. As we traveled through the canals, Elena pointed out each of the islands we passed and was a wealth of knowledge about them. Her enthusiasm and expertise made this one of the highlights of our visit to Venice. The perfect ending of our week in Italy.

Quality of Experience
Such a fun way to spend an afternoon while learning a ton about the region.
Guides, Drivers and Staff
Elena was amazing, full of energy and knowledge.
Transport
It was so much fun getting to take water taxis to the different islands. It was also great to get picked up at our hotel.
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

While Siena and San Gimignano were both amazing medieval villages to explore, the highlight of the day was our private winery tour and lunch with Martina and her family. The homemade food and Chianti were absolutely delicious, and the setting was breathtaking—like stepping into an Italian painting. It was a truly authentic and unforgettable experience that we will always remember.

Quality of Experience
It was such an intimate experience, we truly felt like we were having lunch at a friend's house. If the friend lived in a Tuscan farmhouse and had a mother that was a great cook.
Guides, Drivers and Staff
Martina and her mother were excellent hosts, and we got to learn the history of their family and their vineyard.
Transport
Samuel was an absolutely wonderful driver!
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

We learned so much about the history of ancient Rome on this tour. Our guide was incredibly knowledgeable and explained everything in a way that was easy to understand and engaging. Her passion for the subject made the experience even more enjoyable, and we came away with a much deeper appreciation for the history of Rome.

Quality of Experience
So informative, we walked away wanting to learn more.
Guides, Drivers and Staff
Guide was fantastic, she was from the area and had lots of knowledge.
Transport
We did have an issue with our transportation there not showing up. Fabio responded quickly and we were able to grab a taxi and still be on time for the tour.
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 16, 2026
Buongiorno Bonnie, Thank you so much for your wonderful review and for your kind words. It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics. I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback. Thank you again for... Read more

Buongiorno Bonnie,

Thank you so much for your wonderful review and for your kind words.

It was truly a pleasure helping you plan your trip to Italy, and I am delighted to hear that you were able to relax and fully enjoy the experience while we took care of the logistics.

I am especially happy that you enjoyed your time with Matteo, Martina and her family, and Elena. They are all passionate about what they do, and I know they will be thrilled to hear your feedback.

Thank you again for trusting us with your trip. It was a pleasure working with you, and I hope Italy has left you with many beautiful memories that will last a lifetime.

I look forward to welcoming you all back in the future for another Italian adventure! 🙂

Wishing you all the best!

Arrivederci,
Fabio

Trip was fantastic. Had an amazing time and...
Thailand | Jun 28 - Jul 12, 2026

J
Jey B.
Seattle, WA | Reviewed on Jul 15, 2026
Trip was fantastic. Had an amazing time and everything was arranged so well. Very happy and would recommend. Read more

Trip was fantastic. Had an amazing time and everything was arranged so well. Very happy and would recommend.

Hotel Reviews
SAii Laguna Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
U Chiang Mai Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mode Sathorn Hotel Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket Old Town and Peranakan Food Trail
Phuket Old Town and Peranakan Food Trail
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi Island Joining Tour
Sunrise Phi Phi Island Joining Tour
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chiang Mai by tuk tuk
Explore Chiang Mai by tuk tuk
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Love Chiang Mai cooking experience (Morning session)
Love Chiang Mai cooking experience (Morning session)
Chiang Mai

Cannot emphasize enough that this should be a highly recommended activity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Morning session)
Elephant Jungle Sanctuary (Morning session)
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Nguyen

Perfect trip to Peru
Peru | Jul 6 - Jul 14, 2026

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Chris A.
Ashburn, VA | Reviewed on Jul 15, 2026
All of the pre-trip planning and communication from Jimena was excellent. The activities selected were exactly what I had in mind and the choice of hotels was perfect. Once on the trip, every person we met was friendly, knowledgable and did everything they could to make our trip special and personalized. This includes the drivers and logistics staff (Bosco, Alan etc) and of course the truly wonderful guides Nancy and Edward, who spent several days with us. Overall it was the perfect visit to... Read more

All of the pre-trip planning and communication from Jimena was excellent. The activities selected were exactly what I had in mind and the choice of hotels was perfect. Once on the trip, every person we met was friendly, knowledgable and did everything they could to make our trip special and personalized. This includes the drivers and logistics staff (Bosco, Alan etc) and of course the truly wonderful guides Nancy and Edward, who spent several days with us. Overall it was the perfect visit to Peru for my wife's 40th Birthday and would not have been possible without the team making it happen

Hotel Review
Belmond Palacio Nazarenas
Cusco

Wonderful hotel, truly top class luxury and service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 15, 2026

Hi Chris

Thank you so much for your kind words! It truly means a lot to all of us. It was an absolute pleasure helping you celebrate such a special occasion and I'm so happy to hear that everything exceeded your expectations. I'll be sure to share your lovely feedback with Bosco, Alan, Nancy, Edward, and the rest of the team, they'll be delighted to hear it. We hope to welcome you back to Peru one day!

All the best
Jimena

Overall the trip and the service provided by KimKim and specialist Cathy were excellent
Ireland | Jun 26 - Jul 11, 2026

G
Gordon H.
San Francisco, CA, USA | Reviewed on Jul 15, 2026
Overall the trip and the service provided by Cathy was excellent. No problems with bookings, rental car (although I would like to have the manual or a brief explanation of the infotainment system) in the car to sort out any problems - connecting to Carplay, changing the language from French to Engish etc) or the various guides. Cathy's choice of the various activities matched my requests very well. Cathy's communication and KimKim was excellent - very prompt at answering questions and... Read more

Overall the trip and the service provided by Cathy was excellent. No problems with bookings, rental car (although I would like to have the manual or a brief explanation of the infotainment system) in the car to sort out any problems - connecting to Carplay, changing the language from French to Engish etc) or the various guides. Cathy's choice of the various activities matched my requests very well. Cathy's communication and KimKim was excellent - very prompt at answering questions and making any changes I requested etc.

Hotel Reviews
Lurgan House B&B
Westport

Location a little outside of town but walkable or a short 5 minute drive. Host was excellent and informative. Room and bed were very good and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Central Hotel Donegal
Donegal

Good central location and parking nearby (paid). Near lots of attractions and good restaurants. Nice bar with music at night (both traditional and other).

Location
Staff
Cleanliness & Comfort
The Causeway Hotel
Bushmills

Location is the best thing about this hotel - Right next to the visitor center and a short walk to the giants causeway. Service in the restaurant was quite slow. Room was comfortable and clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stauntons on the Green
Dublin

Exxcellent room, Location and Staff. Would happily stay there again. Note because of the location on St Stephans Green there is no parking and limited place to stop and drop off luggage. Parking is available in close by (10 minute walk) and subsidized. Vey helpful staff and good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dingle Skellig Hotel
Farran, Dingle

Wonderful location - outside town so quieter but within a 10 minute flat walk. Excellent facilities including an indoor pool and a play area for children. Great food and an excellent breakfast (best of the trip). Traditional music in the bar. Room had an great view. Note that this is a wedding venue as well so sometimes I expect that there will be louder music.

Authenticity & Character
Location
Located close to the water with views of the hill of the Dingle peninsula and the opening to the sea. Easy walk to the town
Staff
Cleanliness & Comfort
Local specialist: Cathy Geoffroy

Costa Rica is amazing.
Costa Rica | Jun 29 - Jul 8, 2026

Annette
Annette B.
Santa Monica, CA | Reviewed on Jul 15, 2026

Everything went really smoothly. All of our adventures were amazing. Just as described. The little hiccups, which were not anyone swallowed were made right immediately. Thank you, Alina and team. One more note, all of the guides and people who hosted us were exceptional. So nice, knowledgeable that you felt like you were at home.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jul 15, 2026
Hola Annette! Thank you so much for your kind words! It truly makes me happy to hear that you had such a wonderful experience in Costa Rica. I'm delighted that everything went smoothly and that you enjoyed all of your adventures. It's also wonderful to know that our local guides and hosts made you feel so welcome. They are truly passionate about sharing the beauty of Costa Rica, and I'm sure they'll be thrilled to hear your compliments. Thank you for trusting me and the Serendipity... Read more

Hola Annette!

Thank you so much for your kind words! It truly makes me happy to hear that you had such a wonderful experience in Costa Rica.

I'm delighted that everything went smoothly and that you enjoyed all of your adventures. It's also wonderful to know that our local guides and hosts made you feel so welcome. They are truly passionate about sharing the beauty of Costa Rica, and I'm sure they'll be thrilled to hear your compliments.

Thank you for trusting me and the Serendipity Adventures team to plan your vacation. It was a pleasure assisting you, and I hope we have the opportunity to welcome you back to Costa Rica again in the future!

Warm regards, Pura Vida!

Elena Mora
Serendipity Adventures

Thank you Francisco
Chile | Jul 7 - Jul 14, 2026

K
KATER C.
Miami, FL | Reviewed on Jul 15, 2026
There were some problems upon checking into the ski resort. Francisco, who was constently involved every step of the way, took care of all. Never a question that was not answered immediately. All 6 gentlemen loved their trip and had a phenomenal time. Thank you Francisco! Read more

There were some problems upon checking into the ski resort. Francisco, who was constently involved every step of the way, took care of all. Never a question that was not answered immediately. All 6 gentlemen loved their trip and had a phenomenal time. Thank you Francisco!

Hotel Review
Hotel 3 Puntas Valle Nevado
Santiago

I only give it a 4 out of five because the rooms that were booked did not exist. Alternatives were given and all worked out fine. Also: Hotel 3 Puntas Valle Nevado had the only night time bar/lounge and the noise was constant - however if the men were in the age group - all would have been fine and they learned to live with it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Ski Day Valle Nevado
Ski Day Valle Nevado
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Transferro was Exceptional
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago, Chile | Replied on Jul 16, 2026

Hi Kater C,

Thank you so much for your review.

I truly appreciate you taking the time to share your experience in detail. It means a lot to me that, despite the challenges at check-in, you felt supported throughout the trip and that all 6 gentlemen had a wonderful time in Valle Nevado.

Thank you as well for your kind words about my assistance. I was very happy to help your group, and I’m grateful for your trust throughout the process.

Best,
Francisco

Luxury Kayak trip in France.
France | Jul 2 - Jul 14, 2026

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Chris M.
Los Angeles, CA | Reviewed on Jul 15, 2026
We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the...
Read more

We wanted a very specific type of trip. Kayaking some calm rivers in France, going from town to town and staying in luxury accomodations and having everyting taken care of for us. All we wanted to do was get placed in a kayak and paddle and enjoy the peace and beauty of a river, and for others to take care of the rest.
I called a lot of places- and the ONLY one who could do anyting was Amadine.
She took care of everything, a remarkable two week adventure. 5 days on the rivers, and the rest visiting the sites of a beautiful part of the world.
They kayaking was just as we wanted, the accomodations best available, drivers spot on and timely.
I could not have asked for better.
I would suggest Kimkim for very specific bespoke touring.

Hotel Review
Les Hauts de Bagadou
Martel

No air conditioning, and no hot water. Beautiful and nice people but AC is a must.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC
Local specialist: Amandine Fastre

Our family trip to Costa Rica
Costa Rica | Jul 3 - Jul 11, 2026

Barbara
Barbara T.
Phoenix, AZ | Reviewed on Jul 15, 2026
Our family trip to Costa Rica was absolutely incredible, and KimKim Travel and Serendipity Adventures, local travel specialist, delivered exceptional value every step of the way. They created a thoughtfully planned itinerary that was perfectly tailored to our family, saving us time, stress, and uncertainty while making the entire experience feel effortless. Bryan, Nancy and Adrian, among others at Serendipity Adventures, worked diligently to make sure everything ran smoothly and worry-free.... Read more

Our family trip to Costa Rica was absolutely incredible, and KimKim Travel and Serendipity Adventures, local travel specialist, delivered exceptional value every step of the way. They created a thoughtfully planned itinerary that was perfectly tailored to our family, saving us time, stress, and uncertainty while making the entire experience feel effortless. Bryan, Nancy and Adrian, among others at Serendipity Adventures, worked diligently to make sure everything ran smoothly and worry-free. A special shoutout to our private chef, Sarah, and his assistant, Natalia, whose delicious meals were one of the highlights of our stay at Casa Fantastica. Their food and warm hospitality made us feel completely at home. We had fantastic tour guides and drivers such as Alex our driver who was a wealth of local information. Brian at the Sunset Sailing Cruise made our sailing adventure so much fun with an excellent dinner and drinks. Tucanes Tours made our horseback riding adventure so much fun and we felt safe and well taken care of. The people at Villa Vanilla Spice Tour were so knowledgeable and the vanilla and other products we purchased were such high quality. Very informative tour. Champions Surf School made our surf lessons so much fun and we had a wonderful day at the beach. Casa Fantastica has a wonderful staff from the concierges, Carlos and Sarah, to the cleaning and laundry services people. Very professional and friendly. Again, Chef Sarah at Casa Fantastica was truly remarkable and really made our trip one to remember.

Hotel Review
Casa Fantastica

Our family trip to Costa Rica was truly one we will never forget, and Casa Fantastica played such a special part in making it so meaningful. From the moment we arrived, we felt welcomed, relaxed, and cared for. Carlos and Sarah, the concierges on the property, were so helpful. The beauty of the home, the incredible views, and the peaceful surroundings gave us the perfect place to slow down and enjoy time together as a family. The cleaning staff, laundry staff and maintenance people were great and so attentive to our needs and requests. A huge part of what made our stay so memorable was Chef Sarah, and her assistant, Natalia. Sarah wasn't just an amazing chef, she became part of our experience. Her warmth, kindness, and attention to every detail made us feel like we were being cared for by a friend. Every meal was absolutely delicious and beautifully prepared. Sitting around the table sharing those meals became some of our favorite moments of the entire trip. Casa Fantastica gave our family the gift of unforgettable memories, laughter, connection, and time together that we will always treasure. We are so grateful for the hospitality and care that went into making our stay extraordinary. Costa Rica will always hold a special place in our hearts, and we hope to return to Casa Fantastica again someday.

Authenticity & Character
This was a luxury home with beautiful bedrooms and bathrooms, an infinity pool and hot tub, and all the amenities you need.
Location
This luxury home is located in Manuel Antonio down a very steep street. Difficult to walk into town from here but a short Uber ride.
Staff
Chef Sarah was amazing. Her meals were so delicious and creative. Her assistant, Natalia, also did a fantastic job. The cleaning staff, laundry staff, and maintenance staff were also great.
Cleanliness & Comfort
This luxury home had everything you could want available to you and the location was great.
Activity Review
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Costa Rica

This was a wonderful family activity. Sailing aboard a pirate ship in the ocean. What could be more fun. Brian on the staff made our time at sea an adventure and so much fun. We had a wonderful dinner and drinks. Took time out to enjoy the ocean snorkeling, or paddle boarding, or just lounging in the ocean with a pool noodle. We were also able to see dolphins swimming next to our boat. Highly recommend this experience.

Quality of Experience
Fun family adventure.
Food
We had a delicious dinner on the boat and drinks were flowing.
Guides, Drivers and Staff
The captain and staff were all fantastic. Brian made our trip so much fun.
Transport
Sailing around the ocean for hours was so much fun.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jul 15, 2026
Hola Barbara! Thank you so much for sharing this. I'm truly touched! It makes me so happy to hear that your family had such an incredible time in Costa Rica. Knowing that our team helped make your trip effortless and memorable means the world to us. I'll be sure to pass along your kind words to Chef Sarah, Natalia, Alex, Brian, and all the guides and staff you mentioned, they'll be thrilled to know they made such a positive impact. Thank you again for choosing us to be part of your... Read more

Hola Barbara!

Thank you so much for sharing this. I'm truly touched!

It makes me so happy to hear that your family had such an incredible time in Costa Rica. Knowing that our team helped make your trip effortless and memorable means the world to us.

I'll be sure to pass along your kind words to Chef Sarah, Natalia, Alex, Brian, and all the guides and staff you mentioned, they'll be thrilled to know they made such a positive impact.

Thank you again for choosing us to be part of your family's adventure. It was an absolute pleasure!

Pura Vida!
Bryan Leon,
Serendipity Adventures | Costa Rica🌿🐦🦉

Best trip ever!!
Kenya | Jun 24 - Jul 3, 2026

M
Marre L.
Los Angeles, CA | Reviewed on Jul 15, 2026
This trip was fabulous from the beginning with scheduling with Joseph who attended to every detail to the end with our emotional departure from our wonderful driver/guide, Richard. We feel we were treated like royalty wherever we went. Our biggest concerns were safety and mosquitos!! We never once felt unsafe. The attendants at the airport guided us through customs and obtaining our bags (they didn’t allow us to carry anything) and met us with our driver/guide who never left us the entire... Read more

This trip was fabulous from the beginning with scheduling with Joseph who attended to every detail to the end with our emotional departure from our wonderful driver/guide, Richard. We feel we were treated like royalty wherever we went. Our biggest concerns were safety and mosquitos!! We never once felt unsafe. The attendants at the airport guided us through customs and obtaining our bags (they didn’t allow us to carry anything) and met us with our driver/guide who never left us the entire trip. He was so knowledgeable and was willing to share all he could with us. It was not just a lovely vacation but a real education on top of it. It was such a plus that we shared our love for Christ and will be forever connected. The hotels/resorts were very clean, comfortable and beautiful. The staff attended to every detail of our needs which were accommodated with courtesy and professionalism. The people spoke English and were so kind. There were mosquito nets on every bed and we never had one bite. The safaris were really exciting and so much fun. The animals were beautiful. Joseph organized a visit with a young man that we have supported through an organization for the last 24 years and have never met in person. We were truly blessed by Joseph’s making this possible. We cannot thank everyone enough for making this a smooth and wonderful experience. We are giving Kimkim’s information to everyone we know and recommending they take this trip. Also recommending they request Joseph and Richard!!

Hotel Reviews
Ciala Resort Kisumu.
Kisumu

Ciala was a beautiful place with many amenities. The staff were attentive and took good care of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

Our room looked out over the lake. It was beautiful. There were baboons all over as well as hydrax on the lawns. The staff were exceptionally friendly and helpful. I woke up one morning with a kidney stone and there was a nurse on the property who helped me so much. It was an amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mara Kimana Camp

This yurt type room was fun and felt like we were in the wilderness. There were monkeys in the trees that were fun to watch. It was beautiful. The staff were attentive and helpful. I could have spent days there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Naivasha Simba lodge
Naivasha

It was beautiful. Zebra came up to the rail on our patio. Being able to look at the lake from our room was gorgeous.

Authenticity & Character
Zebra and impala grazing on the property
Location
It was just beautiful and the room was so comfortable and clean.
Staff
The attention they gave us. Rose was especially sweet
Cleanliness & Comfort
A beautiful room
Hotel Rudi

Everyone attended to every need we could have possibly had. We especially enjoyed Maureen

Authenticity & Character
The staff
Location
The area around the hotel seemed somewhat sketchy however there was a gate and a tall fence with attendants. We felt safe.
Staff
Very attentive!!
Cleanliness & Comfort
The water didn’t get very warm. Seems like a very trite complaint considering how wonderful and comfortable everything was.
Activity Reviews
Meeting Friends & Relaxation
Meeting Friends & Relaxation
Kisumu

A once in a lifetime opportunity. Thanks for making it happen for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru

Very fun and got to see many animals

Quality of Experience
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

Unequalled!! This is a must

Quality of Experience
Guides, Drivers and Staff
Transport
 Giraffe Center
Giraffe Center
Kenya

I would have left this experience out. We have fed giraffes at our local zoos. They are beautiful animals and I didn’t realize there are different kinds. It was educational but again, I would have forgotten e this one.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Naivasha Activities (Boat Ride & Sanctuary Farm Visit)
Lake Naivasha Activities (Boat Ride & Sanctuary Farm Visit)
Kenya

When we got to the lake we thought we would be on a boat like a pontoon or equivalent. This boat was a rowboat with a motor. It ended up being such a great experience. Made us a bit nervous at first. Highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meeting Friends & Relaxation..
Meeting Friends & Relaxation..
Kisumu

We really appreciated putting this in our schedule. Joseph was very accommodating of our wishes.

Quality of Experience
Food
Guides, Drivers and Staff
Richard went above and beyond. He also interpreted for us.
Transport
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Tanzania

Have seen places like this in the USA

Quality of Experience
Guides, Drivers and Staff
Staff was very knowledgeable
Transport
Lake Nakuru Full Day Game Drives
Lake Nakuru Full Day Game Drives
Nakuru

Wonderful

Quality of Experience
Food
Guides, Drivers and Staff
Richard is the best
Transport
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara

This was so fabulous. We saw so many different animals and had the unbelievable pleasure of seeing the beginning of the Great Wildebeest Migration.

Quality of Experience
So much to see
Food
Guides, Drivers and Staff
Transport
Nairobi National Park
Nairobi National Park
Kenya

Our first experience with Safari. It was beautiful.

Quality of Experience
Food
We didn’t eat anything on the safari. Only at the hotel - the food was very appetizing and plentiful there
Guides, Drivers and Staff
Our driver/guide was very knowledgeable and helpful. We made an eternal friendship
Transport
Richard is a great driver. He knows the roads like the back of his hand!!
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 15, 2026
Hi Marre, Thank you so much for your review. It truly means a lot to us! It was a pleasure helping you plan your safari, and we're delighted to hear that every aspect of your trip exceeded your expectations. Knowing that you felt safe, well cared for, and welcomed throughout your adventure is exactly what we strive for. Richard will be especially touched by your kind words. He is passionate about sharing the beauty, wildlife, and culture of Kenya, and we're so glad he made such a lasting... Read more

Hi Marre,

Thank you so much for your review. It truly means a lot to us!

It was a pleasure helping you plan your safari, and we're delighted to hear that every aspect of your trip exceeded your expectations. Knowing that you felt safe, well cared for, and welcomed throughout your adventure is exactly what we strive for.

Richard will be especially touched by your kind words. He is passionate about sharing the beauty, wildlife, and culture of Kenya, and we're so glad he made such a lasting impression. We wish you all the best and hope to welcome you back to Kenya or any part of Africa for another unforgettable adventure in the future. Please keep in touch, and thank you once again for allowing us to be part of such a special journey.

Warm regards,
Joseph

The Galapagos Islands are Spectacular !
Galapagos Islands | Jun 23 - Jul 2, 2026

Eric
Eric N.
San Jose, CA | Reviewed on Jul 14, 2026
About a year ago, I began planning a trip to Ecuador and the Galapagos Islands for my family (my wife and myself, my son and daughter-in-law, and our two grandchildren, ages 10 and 13). After looking at options with a number of different tour companies, I discovered KimKim. I had never heard of them before, but all of the reviews I found online were excellent. I soon got in touch with Maria Jose, and after explaining what we were interested in doing, she put together an amazing 10-day... Read more

About a year ago, I began planning a trip to Ecuador and the Galapagos Islands for my family (my wife and myself, my son and daughter-in-law, and our two grandchildren, ages 10 and 13). After looking at options with a number of different tour companies, I discovered KimKim. I had never heard of them before, but all of the reviews I found online were excellent. I soon got in touch with Maria Jose, and after explaining what we were interested in doing, she put together an amazing 10-day itinerary at a remarkably affordable price. The six of us just got back from the trip none of us will ever forget. We spent two days sightseeing in and around Quito and stayed at the beautiful JW Marriott hotel. We then flew off to the islands where we spent four nights aboard the Legend cruise ship. We visited four islands and enjoyed spectacular hikes and snorkeling every day. The accommodations were lovely and the food was great. The ship can have up to 100 passengers but for our trip there were only 58. We then spent two nights at the lovely Hotel Ikala in Puerto Ayora on Santa Cruz Island. From there we enjoyed a wonderful day trip to Bartolome Island where we took the accompanying photo and snorkeled with the sharks and sea lions. The Galapagos Islands are a truly magical place and Ecuador has done a remarkable job protecting them for now and the future. The iguanas, sea lions, tortoises, and birds have all been protected for over a hundred years and as a result are totally unafraid of humans. All of the KimKim team members and all of the local guides we met were fantastic. If you are interested in an extraordinary custom made trip anywhere in the world I would strongly recommend checking out KimKim

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora

Beautiful hotel in the heart of Puerto Ayora. Lovely rooms and Very nice breakfast buffet. Close to shops, restaurants, and the Darwin Center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Expedition Legend

Wonderful cruise ship in the Galapagos. Comfortable rooms, excellent food, and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
JW Marriott Hotel Quito
Quito

Fantastic hotel in the heart of Quito. Excellent rooms and great breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Jul 15, 2026
Hello Eric, Thank you so much for taking the time to write such a thoughtful review. It was truly a pleasure for Benjamin and me to help plan this trip for your family over the past year. From our very first conversations, we knew this was going to be a special journey, and I'm so happy to hear that it became an experience none of you will ever forget. Reading that you enjoyed Quito, the Legend cruise, Santa Cruz, and especially your day at Bartolomé Island brings a big smile to my face.... Read more

Hello Eric,

Thank you so much for taking the time to write such a thoughtful review.

It was truly a pleasure for Benjamin and me to help plan this trip for your family over the past year. From our very first conversations, we knew this was going to be a special journey, and I'm so happy to hear that it became an experience none of you will ever forget.

Reading that you enjoyed Quito, the Legend cruise, Santa Cruz, and especially your day at Bartolomé Island brings a big smile to my face. The Galápagos really is one of those rare places that leaves a lasting impression, and we're delighted that you and your family were able to experience its incredible wildlife and natural beauty together.

Thank you as well for your kind words about my work and our local team. It means a great deal to know that the itinerary met your expectations and that everything came together so well.

Benjamin and I hope the memories of this adventure stay with your family for many years to come. And if you ever decide to explore another corner of South America, we would be delighted to help you plan your next adventure.

Warm regards,
Maria Jose

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.