Kimkim Trip Reviews

4.8
Based on 20,873 ratings
Read 20,873 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A wonderful experience!
Norway | May 31 - Jun 12, 2026

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Erika M.
Atlanta, GA | Reviewed on Jun 19, 2026

Anna did a wonderful job of helping us plan and arrange our trip to Norway! With her very helpful insights and suggestions, she helped us create exactly the kind of trip we were looking for. Anna and her team were responsive and helpful whenever we had questions, both before and during our trip. I would highly recommend Anna and KimKim!

Local specialist: Anna Grindevoll Strønstad

June trip to Morocco
Morocco | Jun 7 - Jun 16, 2026

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Cindy D.
Boston, MA | Reviewed on Jun 19, 2026
Our family of four had a fantastic 10 day June trip to Morocco in large part due to the planning assistance of kimkim (Abdel and Said) and the reliability, good cheer and guidance of our wonderful driver, Mustapha. The accommodations and activities/excursions were as described (or better!) and our local guides were knowledgable and friendly. We especially enjoyed our Sahara camel riding experience, our cooking class in Marrakech, our various kasbah visits and our time in Essaouria. We had... Read more

Our family of four had a fantastic 10 day June trip to Morocco in large part due to the planning assistance of kimkim (Abdel and Said) and the reliability, good cheer and guidance of our wonderful driver, Mustapha. The accommodations and activities/excursions were as described (or better!) and our local guides were knowledgable and friendly. We especially enjoyed our Sahara camel riding experience, our cooking class in Marrakech, our various kasbah visits and our time in Essaouria. We had some long travel days (as planned), but the multiple cultural pit stops along the way made the travel time much more manageable and interesting.

Hotel Reviews
Riad Atrium & Spa
Marrakesh

Beautiful, comfortable Riad in quiet section of the Medina. Rooms were clean, comfortable and well air conditioned. Staff was very friendly and hospitable. Breakfast on the roof terrace was great start to the day.

Authenticity & Character
Location
a little bit of a walk but very quiet area of the Medina
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We stopped here overnight en route from Marrakech to the Sahara. The setting was lovely, the rooms were spacious and comfortable and the restaurant’s dinner was one of the best meals we had while in Morocco. Wish we had a bit more time to relax here.

Local specialist: Abdellah El Asely

Cambodia, Vietnam trip / 12 days / Vietnam specialist Long
Vietnam | Jun 7 - Jun 18, 2026

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Marin F.
Croatia | Reviewed on Jun 19, 2026
I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration...
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I do not write reviews usually but this one is well deserved.
Interacting with Mr. Long in preparation for our trip was very efficient, professional and well done. Everything during our 12 day trip was executed to the minute and as per our correspondences.
Mr. Long was in touch with us with instructions and checking that all went well contacting us few times a day.
Reminders were sent prior to arrival making sure visas were done. At every pickup point ( Airport arrivals, immigration procedures, drivers, guides and transfers ) we were greeted either prior to time planned or on time. One time that driver was late due to traffic ( 10 minutes ! ) we were notified prior. For every flight there were notices sent in advance.
As for guides and drivers as well as their vehicles they were all perfect as promised. However I have to commend specially the guide and driver in Angkor Wat ( 3 days ) It was very humid, every time we entered the vehicle driver had super cold small towels to refresh ( from ice box, 10 pieces in one day ) and in humidity it was great. Very nice guide in Ninh Binh. All drivers and guides were very attentative, polite and never experienced anything but careful driving. The cars were nice as stated prior.
Honestly, never gotten so much attention and sincere interest to make sure all is going well.
We want to thank Mr. Long and his choices of drivers and English language guides for making our stay and travels withing the country easy, pleasant and amazing!

Local specialist: Long Dao

Tetiana was very attentive in the planning st...
Ireland | Jun 13 - Jun 17, 2026

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Martha Q.
Miami, FL | Reviewed on Jun 19, 2026

Tetiana was very attentive in the planning stage and throughout our travels. She was always quick to respond and ready to provide solutions to our questions.

Local specialist: Tetiana Smal

Caroline took an outline of a trip we wanted ...
Switzerland | Jun 6 - Jun 17, 2026

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Doug G.
Newark, NJ | Reviewed on Jun 19, 2026

Caroline took an outline of a trip we wanted to take to Switzerland and completely filled it in for us from beginning to end.

The itinerary details were impeccable, the optional activities were extremely helpful.

All of our vouchers were provided so ticketing for trains and gondolas was taken care of.

Hotel check-in went seamlessly.

In addition, Caroline was an absolute delight to work with. She truly seemed to care that my son and I had the trip of a lifetime.

I would recommend kimkim And Caroline to anyone with my highest confidence.

Local specialist: Caroline Kennedy

A Custom Trip That Created Lasting Memories
Japan | May 26 - Jun 8, 2026

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D L.
Dallas, TX | Reviewed on Jun 19, 2026
I found kimkim after a frustrating and disappointing experience with a local "luxury" travel agent. From the first trip survey and timely assignment to a local expert, I knew immediately I had found a fit. I feel so fortunate that Ben was responsible for planning our trip because he clearly wanted to create a truly customized trip for my family - not regurgitate or cobble together other itineraries he'd already planned. In our initial planning stage, Ben made sure to keep a momentum... Read more

I found kimkim after a frustrating and disappointing experience with a local "luxury" travel agent. From the first trip survey and timely assignment to a local expert, I knew immediately I had found a fit.

I feel so fortunate that Ben was responsible for planning our trip because he clearly wanted to create a truly customized trip for my family - not regurgitate or cobble together other itineraries he'd already planned.

In our initial planning stage, Ben made sure to keep a momentum in our communication to ensure that we could secure any necessary activities or experiences in plenty of time. He also asked detailed questions and always took feedback to heart so that we could fine tune our overall plan and the activities for each day.

The kimkim itinerary system lists each part of the trip (transportation, hotel stay, experience, etc.) separately so it's very easy to do your own research of whether or not it's a fit for your needs and then provide your feedback and thoughts.

There were some very specific things that I wanted to include in the trip for our family that weren't typical and Ben found structured classes or local neighborhoods to explore for each one.

As the departure date for our trip approached, Ben made sure to provide all the necessary details and confirmation numbers we would need and the kimkim app made information easy to find whenever we wanted to check on specific details.

The guides that Ben assigned to us for each activity seemed hand-picked for the timing of the trip and specific goal.

Peter-san was calm and collected in the chaos of someone's first day in Tokyo as we moved through the city using public transportation.

Hitoshi-san took great care in mapping out a half-day bike tour through Takayama that allowed us to visit landmarks that would have otherwise taken a couple of days to see.

Amanda-san clearly loves sharing her vast knowledge of Kyoto along with accommodating some quick shopping requests since we had some extra time in our day.

At the end of our trip, Miki-san helped us navigate parts of Tokyo we hadn’t seen and shared daily trips and tricks that helped us enjoy the area like locals.

Akiko-san, our translator for the tofu making class, ensured we had clear instructions along with some added humor along the way. She also took the extra time we had after finishing class early to provide a quick walking tour of the area since she is an expert in that neighborhood.

Each person we interacted with was helpful, kind, and clearly enjoyed their role in the process.

Throughout the trip, Ben was in touch so even a minor hiccup could be addressed in a timely manner.

I highly recommend both kimkim and Ben!

Local specialist: Ben Tanaka

Amazing first trip to Japan
Japan | Jun 6 - Jun 16, 2026

Brinda
Brinda C.
Atlanta, GA | Reviewed on Jun 19, 2026
Really enjoyed planning this amazing first trip to Japan. Marii listened to all of my requirements and helped me put together a trip that was memorable for all. We did encounter some glitches, but she rectified them and in the end everything worked out well
Tokyo stay at the Indigo Shibuya was amazing. The meiji shrine shinto ritual tour is highly recommended. We toured Tokyo on the east side with Molly and Yuri and had a great time exploring all the food choices and getting their recs for...
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Really enjoyed planning this amazing first trip to Japan. Marii listened to all of my requirements and helped me put together a trip that was memorable for all. We did encounter some glitches, but she rectified them and in the end everything worked out well
Tokyo stay at the Indigo Shibuya was amazing. The meiji shrine shinto ritual tour is highly recommended. We toured Tokyo on the east side with Molly and Yuri and had a great time exploring all the food choices and getting their recs for shopping and dining places in Asakusa and Akihabara. The sumo wrestling is just a fun family event so would rec.
Hakone Ryokan was superb and relaxing as an in between city stay
Kyoto was a favorite and we enjoyed our Tea Ceremony the most. The Gion tour was not necessary as we could have done on our own. The Thousands Tokyo is very well situated near the station allowing us quick in and out for exploration.
Hiroshima/Miyajima tour was well executed by our personal tour guide yuko who kept us on track but never made us feel rushed.
All of our train tickets were purchased ahead of time and we used our suica card for metro and short travel distances which worked great. Our guides were a big help in helping us navigate all this when asked.
I highly rec Kim Kim for those travelers that need some help with coordinating hotels, transfers and ideas for tours. I was fully involved in all the decision making with Marii guiding me along the way.
I really enjoyed our 2 main chats to put together all the days and tours which helped personalize our trip.
We were exhausted at the end of the day but really enjoyed the whole trip and will be back to Japan to enjoy at a bit of leisure. Awesome country with amazing people who were very welcoming.
We returned back to Tokyo for another day and loved the Wagyu beef and sake tasting tour. Probably should have done earlier in our tour so we could enjoy the correct sake for the rest of the trip!

Hotel Reviews
Daiwa Roynet Hotel Ginza PREMIER
Tokyo

After our other two hotels, this one is mediocre. But pricing of hotels in ginza are astronomical so this was more of a budget hotel, with a comfortable room. Breakfast was okay but not as nice as the other stays in Shibuya and Kyoto

Authenticity & Character
very basic
Location
Staff
helpful when needed but didn't go out of the way
Cleanliness & Comfort
clean but no real ambience
The Thousand Kyoto
Kyoto

Great location and the staff is very helpful with navigating the area and trains. Make sure to come out the central hall at the station to get to the hotel. We went out the wrong way. They were very helpful in transferring our bags back to Tokyo and it only took a few minutes on our end.

Authenticity & Character
beautiful lobby
Location
Staff
Cleanliness & Comfort
room was big enough for the 3 of us
HAKONE GORA BYAKUDAN
Hakone-machi

A must for a first time traveler. But one night is enough.

Authenticity & Character
the decor in the room was amazing
Location
one with nature
Staff
treated us like royalty with great attention to detail
Cleanliness & Comfort
Hotel Indigo Tokyo Shibuya
Shibuya

Decent size room for 3 people. Well situated near Shibuya station but quiet. Breakfast was amazing and service excellent

Authenticity & Character
the decor
Location
Staff
everyone was very kind
Cleanliness & Comfort
Local specialist: Marii McDonald

The once in a lifetime experience in Japan
Japan | Jun 6 - Jun 18, 2026

Clara
Clara D.
France | Reviewed on Jun 19, 2026
We had 4 guides Dolly, Hiroshi, Taka and Pete. All of them excellent guides and we had a great time with them.
Japan is a amazing place and the experience during this trip exceeds our expectations starting with the planning by Bella , the sightseeing and the hotels.
We loved all but we enjoy the most Kyoto and Hiroshima.
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We had 4 guides Dolly, Hiroshi, Taka and Pete. All of them excellent guides and we had a great time with them.
Japan is a amazing place and the experience during this trip exceeds our expectations starting with the planning by Bella , the sightseeing and the hotels.
We loved all but we enjoy the most Kyoto and Hiroshima.

Hotel Reviews
Onyado Nono Kanazawa Natural Hot Spring
Kanazawa

Good tradition Japanese Hotel but also adapted to western clients

Authenticity & Character
Walking without shoes and quimono made our stay special. Also the public bath was vrry well equiped
Location
Near to a lot of restaurants
Staff
Cleanliness & Comfort
Public bath
THE KNOT HIROSHIMA
Hiroshima

Great location and very comfortable room

Authenticity & Character
The variety of food in the breakfast
Location
Central place very near to the locations we visited
Staff
The staff was nice and the restaurant food and service were excellent
Cleanliness & Comfort
All
Activity Reviews
Family-Friendly Day Trip Itinerary: Hakone – Lake Ashi – Kawaguchiko – Tokyo (Guide, Private Transfer)
Family-Friendly Day Trip Itinerary: Hakone – Lake Ashi – Kawaguchiko – Tokyo (Guide, Private Transfer)
Japan

Fantastic. Beautiful sightseeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Public transport very well planned
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima's Legacy: Peace Memorial & Okonomiyaki(public transport)
Hiroshima

Very emotional and must to see the Peace Memorial Museum and Park

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Jun 19, 2026
Dear Clara, Thank you so much for your wonderful review and kind words. It truly means a lot to me to hear that your experience in Japan exceeded your expectations. From the very beginning of the planning process to the final day of your journey, it was my pleasure to help create this special trip for you. I'm delighted that you enjoyed your time with Dolly, Hiroshi, Taka, and Peter. I will be sure to share your feedback with them—they will be thrilled to know that they helped make your... Read more

Dear Clara,

Thank you so much for your wonderful review and kind words.

It truly means a lot to me to hear that your experience in Japan exceeded your expectations. From the very beginning of the planning process to the final day of your journey, it was my pleasure to help create this special trip for you.

I'm delighted that you enjoyed your time with Dolly, Hiroshi, Taka, and Peter. I will be sure to share your feedback with them—they will be thrilled to know that they helped make your journey so memorable.

Kyoto and Hiroshima are two of my favorite destinations as well, and I'm so happy that they left such a strong impression on you.

Thank you again for trusting me and our team with your Japan adventure. I sincerely hope this won't be your last visit to Asia! Whether you decide to return to Japan one day or perhaps explore China in the future, I would be honored to help you plan another unforgettable journey.

Until then, I wish you many happy travels and wonderful memories.

Warm regards,
Bella

Look no further!
Croatia | Jun 9 - Jun 11, 2026

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Julie S.
Atlanta, GA | Reviewed on Jun 19, 2026
Robi and his team planned the most wonderful trip for my family. He was even able to manage a last minute pivot . Fantastic guides and customer service!! Read more

Robi and his team planned the most wonderful trip for my family. He was even able to manage a last minute pivot . Fantastic guides and customer service!!

Activity Reviews
Oyster tasting in Mali Ston
Oyster tasting in Mali Ston
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Ston
Visit Ston
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Truffle  hunting experience in Istria
Truffle hunting experience in Istria
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević

Highly Recommend
Egypt | Mar 14 - Mar 21, 2026

Amit
Amit A.
Brookhaven, GA | Reviewed on Jun 19, 2026

Great experience from start to finish. The itinerary was well thought out, the local guides and city managers were excellent, and everything ran smoothly.

A special thanks to Shahd and Ahmed, who were incredibly attentive throughout the trip and always quick to answer questions. They did a great job helping us navigate the uncertainty when the conflict with Iran started and worked with us on itinerary adjustments as things evolved.

Would absolutely recommend them and would use them again.

Local specialist: Shahd Sameh

I gave them a budget and they hit it to the d...
Greece | Jun 10 - Jun 18, 2026

S
Steve S.
Los Angeles, CA | Reviewed on Jun 19, 2026
I gave them a budget and they hit it to the dollar. Good follow up and check ins throughout the trip. Read more

I gave them a budget and they hit it to the dollar. Good follow up and check ins throughout the trip.

Hotel Reviews
Daydream Luxury Suites
Santorini

Like most of Santorini had a lot of steps! Most rooms have a private hot tub. AC wasn’t great but they fixed it. Close to all the action in Fira. Walking distance to shops and restaurants. Staff was fantastic and responded quickly with any questions or requests. Would recommend rooms 1-5. They are up higher with better views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
AC was only complaint but they fixed
Princess Mare Hotel
Naxos

Our local host was great. She really took care of us. Great breakfast and close to the main town and beach. Everything within walking distance. Only drawback was having the first floor room which was a little noisy at times. Room is small but workable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jun 19, 2026

Hello Steve,

Thank you very much for sharing your views and feedback from your trip, appreciate your comments. I am glad that everything was smooth overall and that we tailored the trip to your budget. Wishing you a great rest of your summer, and safe future travels!

Kind regards,
Chris

My favorite activities were the knife making ...
Japan | Jun 3 - Jun 11, 2026

Terry
Terry F.
San Jose, CA | Reviewed on Jun 19, 2026
My favorite activities were the knife making and the gold leaf chopsticks. I really liked all the wood I saw in Japan. Tons of the signage is just a large slab with their name on it. I did bonk my head fairly hard by looking down at the floor construction while walking through a samurai house, the wood working was fascinating. The ceiling height not so much. 4 out of the 5 places we stayed were absolutely incredible, top notch. The hyatt in kanizawa, was not bad by any means. It's... Read more

My favorite activities were the knife making and the gold leaf chopsticks. I really liked all the wood I saw in Japan. Tons of the signage is just a large slab with their name on it. I did bonk my head fairly hard by looking down at the floor construction while walking through a samurai house, the wood working was fascinating. The ceiling height not so much. 4 out of the 5 places we stayed were absolutely incredible, top notch. The hyatt in kanizawa, was not bad by any means. It's just the other 4 were much better.

Everything tour wise went great, each guide met us in our lobby and had local/native knowledge of the areas we toured. I asked each day if the driver would eat lunch with us, and was told no, and that I should not get him a lunch from the restaurant. That felt strange to me.

So much of the history has burned down and been rebuilt, but it was neat to see things that had survived

Hotel Review
Patina Osaka
Osaka

The view of the castle from the room is amazing! The staff greeted you and walked you through your room. We only stayed the one night, but it was a great start to the vacation

Authenticity & Character
Location
It is right across the street from kyoto castle, amazing view from our floor
Staff
You feel very welcomed right away
Cleanliness & Comfort
Everything was perfect
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Bangkok, Thailand | Replied on Jun 19, 2026
Hi Terry, welcome home, and thank you for sharing your feedback! I'm so glad to hear you had a great trip and that the knife-making experience and gold leaf chopsticks were some of your favorite activities. It’s also wonderful that you enjoyed seeing all the beautiful woodwork around Takayama. I'm happy that four of the five hotels worked out well for you. Thank you for your honest feedback about the Hyatt Kanazawa. Kanazawa is a smaller city with fewer hotel options, so I chose it for its... Read more

Hi Terry, welcome home, and thank you for sharing your feedback!

I'm so glad to hear you had a great trip and that the knife-making experience and gold leaf chopsticks were some of your favorite activities. It’s also wonderful that you enjoyed seeing all the beautiful woodwork around Takayama.

I'm happy that four of the five hotels worked out well for you. Thank you for your honest feedback about the Hyatt Kanazawa. Kanazawa is a smaller city with fewer hotel options, so I chose it for its boutique style and location, but I'll definitely keep your comments in mind for future trips.

As for the drivers and lunch, I understand why that felt a bit strange. In Japan, guides and drivers usually eat separately and take care of their own meals, so that is completely normal. In some ways, it's similar to tipping—while your gesture was very thoughtful and appreciated, it isn't generally expected as part of the local culture.

It sounds like you had a wonderful time exploring Japan’s rich history and culture, and I’m glad the local guides were able to share their knowledge, stories, and insights along the way to bring each destination to life. Experiences like these often help create a deeper connection with the places you visit.

It was a pleasure helping you plan this trip, and I’d be happy to help with your next adventure whenever you're ready!

Warm regards,
Leny

We had the most amazing trip organised by Cat...
Italy | May 26 - Jun 16, 2026

D
Darren C.
Australia | Reviewed on Jun 18, 2026
We had the most amazing trip organised by Caterina and the KimKim team, highlights were Lake Garda, Bologna and Sorrento, however the entire trip was fantastic. Read more

We had the most amazing trip organised by Caterina and the KimKim team, highlights were Lake Garda, Bologna and Sorrento, however the entire trip was fantastic.

Hotel Reviews
Kolbe Hotel Rome
Rome

Really clean and comfortable with a great outdoor garden area to relax in.

Authenticity & Character
Location
Central to the main attractions and the resturant district.
Staff
Cleanliness & Comfort
Rosso 23
Florence

Neat and tidy Hotel, staff weren't as friendly as all other stops and not as helpful, and the breakfast was just ok.

Authenticity & Character
Location
Good location out of the hussle and bussle and only a couple minute walk to the centre of town.
Staff
Cleanliness & Comfort
I Portici Hotel
Bologna

Very upmarket Hotel and quote luxurious, on the main street and a short walk to the sqaure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Césa Tyrol
Canazei

Very helpful staff and only a short stroll to town, and nicely renovated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Caesius Thermae & Spa Resort
Bardolino

Great location and really lovely Hotel, the staff were helpful and friendly, and had great ammentities.

Authenticity & Character
Location
Very central.
Staff
Cleanliness & Comfort
Exceptional clean and great size rooms.
Activity Reviews
Cycle the Appian Way - Bike or e-Bike tour
Cycle the Appian Way - Bike or e-Bike tour
Rome

We didnt do it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private e-bike tour in Florence with Gelato
Private e-bike tour in Florence with Gelato
Florence

Fantastic trip and the guide was sensational, a lovely family business.

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza and Gelato making Class (group tour)
Pizza and Gelato making Class (group tour)
Italy

This was ok, the quality of the pizzas were just ok, it is obviously hard to make dough and have it cure in the short time we were there, so maybe they could teach how to make the dough and go through the process however have some other bases there that were made the day before to make the end eating experience a bit better.

Quality of Experience
Guides, Drivers and Staff
Self explore Bardolino
Self explore Bardolino
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private excursion to Lucca and Pisa - access to the Leaning Tower included
Private excursion to Lucca and Pisa - access to the Leaning Tower included
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Verona Day Trip
Verona Day Trip
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Half day foodie tour in Bologna
Half day foodie tour in Bologna
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

Great support for our tour of the United Kingdom
England | May 21 - Jun 8, 2026

Cindy
Cindy A.
Los Angeles, CA | Reviewed on Jun 18, 2026
We enjoyed this trip very much and are very appreciative of the support we received from KIMKIM. We worked with Aleksandra for several months finding a way to include all the cities and areas we wanted to visit.
In terms of cities I think Dublin was our favorite. We liked the Mercantile Hotel - a great location, nice room, amazing breakfast and a very good bar and restaurant. We enjoyed the stores and pubs in the neighborhood a lot. The Hop On Hop Off bus stop was very close to our hotel...
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We enjoyed this trip very much and are very appreciative of the support we received from KIMKIM. We worked with Aleksandra for several months finding a way to include all the cities and areas we wanted to visit.
In terms of cities I think Dublin was our favorite. We liked the Mercantile Hotel - a great location, nice room, amazing breakfast and a very good bar and restaurant. We enjoyed the stores and pubs in the neighborhood a lot. The Hop On Hop Off bus stop was very close to our hotel and we used this system to make our way around Dublin.
We're so glad Aleksandra recommended the tour of 14 Henrietta Street. It was a little tricky to find but we had a very nice guide and appreciated his words about the history of the building.
The day tour of the Cliffs of Moher was disappointing. The bus was very cramped and Bill especially was uncomfortable because of no leg room at the seats. Galway was a big disappointment it was very crowded with tourists and we saw no charm in the city.
Kilmainham Jail was fascinating. The guide provided an excellent exposure to the many different eras of the jail including why people were jailed and executed there. Experiencing the small cells and limited access to the outside was chilling.
The Guiness Experience Tour was a struggle. It was packed with people - mostly young people who's purpose was to enjoy the free beer.
We were so glad to visit Trinity College and the Book of Kells. It was a graduation day for medical students so the plaza was filled with family members bearing numerous floral bouquets. It's too bad the books are being removed from the "Long Room" and it will be closed to the public for several years.
Edinburgh was our next stop and our lodging issue was extremely frustrating but NOT the fault of Aleksandra. We thought the apartment building had a lift but it did not. Only a very large spiral staircase and there was no way we could have handled that climb daily. Aleksandra was quick to respond and found us another hotel very close to the areas that we were scheduled to tour. My only suggestion about Edinburgh is that people who are considering Edinburgh need to understand how steep the streets are and how difficult it is go get around. Our food tour was excellent. The castle tour was very strenuous. The Real Mary King's Close was difficult due to uneven flooring and small doorways but the guide was very accomodating to the senior citizens. Holyhood House was very interesting to see - we enjoyed that opportunity very much.
Our hotel in Bayeux was very nice close - to the train station and the downtown area. We were a bit challenged by all the football fans who had filled the bars close to us to watch Arsenal but we enjoyed the fun, Our all day tour of the Normandy beaches was a real highlight of our trip. We booked this tour ourselves but I would suggest that KIMKIM include this gentleman for Normandy tours in the future. His name is Bertrand Saudrais and his email is [email protected].
Our hotel location in the West End was great. The changing of the guard was very crowded and took quite a long time but we wanted to see it. The Royal Mews was very interesting and our lunch at Buckingham Arms Pub was a great recommendation from Aleksandra.
Unfortunately our trip to the Victoria and Albert museum was cancelled. Bill had a cold and we both thought we needed a day off.
The river trip to Hampton Court didn't work out. It was raining heavily and the wind gusts were difficult. The boat did not have enough room for everyone and we ended up on the front deck chairs. After an hour we got off the boat and found a local pub where we enjoyed a great lunch and a very friendly group of people.
The next day our Hidden Pubs of London tour was a wonderful history of London pubs over the centuries. Drinking beer wasn't the focus but the guide Lynden was excellent. - very informed and very cognizant of all the people on the tour.
Our day long tour of Stone Henge, Bath and Windsor Castle began at 7:00 AM anded at 6:30 PM - a long day. However, the coach we had was very comfortable we covered many miles hearing from our guide and talking with our fellow tour people. All of the stops were just as we had hoped but it would have been nice to have more time in Windsor Castle - guess we'll have to go back.
On Saturday it was raining again as we waited in line at Parliament. Once we got inside we really enjoyed the different rooms for the various political groups. Very interesting.
Our last day we toured the British Museum that was very close to our hotel. Seeing the ancient artifacts from around the world was such a pleasure..
Overall, we were once again very pleased with KIMKIM. Aleksandra worked very hard to fulfill our wishes in the way that made the most sense. What we learned is that we may have over booked this trip with tours - we should have included at least one more day of rest.
As we talk to our friends about our travels we always mention the KIMKIM name so I hope you'll get some new customers.

Hotel Review
Destiny Scotland - Chisholm Hunter Suites
Edinburgh

Their information said they had an elevator in this building - it did not - only a very tall spiral staircase. We left immediately.

Local specialist: Aleksandra Sheb

Not the "premier" planning we had hoped for
Ireland | May 2 - May 23, 2026

K
Katie B.
Los Angeles, CA | Reviewed on Jun 18, 2026
We were excited for Kimkim to help us out with our planning for our Ireland trip. We were expecting a local expert and high level of concierge support. Cathy was part of Highpoint Holidays - which is a travel agent based in France. Cathy was NOT local to Ireland, although they claimed that they had local experts. The service we received was about average for a non-local travel agent. The places that were booked were ok, the hotels were decent and met our expectations - but we could have... Read more

We were excited for Kimkim to help us out with our planning for our Ireland trip. We were expecting a local expert and high level of concierge support. Cathy was part of Highpoint Holidays - which is a travel agent based in France. Cathy was NOT local to Ireland, although they claimed that they had local experts. The service we received was about average for a non-local travel agent. The places that were booked were ok, the hotels were decent and met our expectations - but we could have probably booked them ourselves. Two of the planned activities could not be scheduled - our dinner in Dublin and the food tour in Kinsale. We were reimbursed for those items - but were disappointed. We ended up booking our own food tour. We ended up NOT being able to attend the hurling match in Galway, because there was no adequate car service to get there. The drivers for the Giants Causeway and Dingle peninsula were just that - just drivers, not really private tour guides. A gruly local Irish travel agent, would likely have been able to advise our activities and make recommendations much better than what we got. While all the acommodations were ok, it was not the high end local concierge service that we thought we paid for -- we could have actually done most of the research ourselves and booked the trip on-line, likely for cheaper than we paid for. We still enjoyed the trip very much, because we were able to adapt and plan a lot of it ourselves - not sure we'll use this service again in the future for the price paid.

Hotel Reviews
Ashling Hotel Dublin
Dublin

Very American hotel. Large rooms, large tourist crowd. O

Authenticity & Character
Location
Need to Uber to get to most sights.
Staff
Cleanliness & Comfort
The White House Guesthouse

Loved this hotel. It was right in downtown Kinsale - EVERYTHING was in walking distance! The downside is there is no parking and no place to even temporarilly park to unload your luggage without blocking the main street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very nice. The hotel is on the main street and there was a true Irish wake on one of the nights we stayed there - so the street noise was VERY loud until about 3AM. Tough to sleep.
Countryside Retreat Dingle
Dingle

This was a place off the beaten track and quirky is a really good description of this place. It is NOT within walking distance of Dingle and to take a taxi was about 30 pounds one way. It is an old farmhouse that has been renovated. The bedrooms are upstairs. It worked for our purposes.

Authenticity & Character
Definitely old - there was an old farmyard next to it and cow pastures out back.
Location
Farther out from Dingle than we were expecting
Cleanliness & Comfort
There were dead bugs all over the windowsills. For an Air B&B - the kitchen supplies were on the lower side of adequate. There was a washer (but we didn't use it) - as there seemed to be a water pressure issue.
The Stone Cottage

The owner if this Air B&B was so very nice and accommodating. The directions provided by Highpoint Holidays put us in a cow pasture! There was a washer and dryer available (which was perfect since we had just come off of 7 days of hiking). It was a very quiet neighborhood near Castlebar. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ship Quay Hotel
Londonderry

This is a cute hotel in Derry close to everything. The room was great and breakfast was delicious - had porridge with a shot of Jameson whiskey (never had that before).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Malone Hotel
Belfast

The room that we had was really nice, large and plenty of space. The issue we had was the hotel was pre-paid. They took our credit card at the desk for "incidentals" similar to hotels in the United States - so we didn't think anything of it. They ended up charging us $600+. Then they said they made a mistake, so the refunded us. Then they said they made a mistaket with the refund - and - ended up charging us again. Since we paid with a third party (through Kimkim) - we had to go through them. Both Kimkim and us were unsuccessful in getting the charge reversed. We ended up going through our credit card company. It was a very stressful situation and the hotel manger that we dealt with was very rude and didn't listen to our explanations. While the accomodations were nice, the bar was nice, and the restaurant was decent - be wary of how they charge you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kilronan House
Dublin 2

Average 3-star hotel. Typical European small room. Close enough to sites around the City. Very quiet area (which was really great).

Authenticity & Character
Location
Quiet neighborhood
Staff
Cleanliness & Comfort
Activity Reviews
Musical Pub Crawl in Dublin
Musical Pub Crawl in Dublin
Dublin

NOTHING SHORT OF AMAZING AND VERY FUN! Highly, highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Dingle and Slea Head
Private Guided Tour of Dingle and Slea Head
Ireland

This would have been amazing, if the weather had cooperated. The driver was nice, but very old. He knew the tour areas to stop and take us to. But it was a bit scary to be driving with him. He also ended up hitting his car on a wall. What we were able to see was quite nice. Ended up cutting our tour a bit short, because we were a bit uncomfortable with his driving. The car was immaculate and clean.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Giant's Causeway and Antrim Coast
Private Tour Giant's Causeway and Antrim Coast
Belfast

Scenery was amazing. Driver was just that, just a driver - not a tour guide. Didn't really have the history and didn't really even know the legends about the Giant's Causeway. Great driver though, nice guy.

Quality of Experience
Guides, Drivers and Staff
Transport
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast

LOVED IT - one of the best things to do. Highly recommend if you're interested in Irish History at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cathy Geoffroy
Cathy
Cathy Geoffroy
Local specialist in Dordogne | Replied on Jun 19, 2026
Thank you, Katie, for taking the time to share such detailed feedback. I'm glad to hear that you ultimately enjoyed your trip and were able to make wonderful memories in Ireland. I appreciate your comments and would like to address a few points. While I am not Irish, I lived in Ireland for many years and have extensive experience planning trips throughout the country. In addition, I work closely with local partners and suppliers to create authentic experiences for our travelers. Throughout... Read more

Thank you, Katie, for taking the time to share such detailed feedback. I'm glad to hear that you ultimately enjoyed your trip and were able to make wonderful memories in Ireland.

I appreciate your comments and would like to address a few points. While I am not Irish, I lived in Ireland for many years and have extensive experience planning trips throughout the country. In addition, I work closely with local partners and suppliers to create authentic experiences for our travelers.

Throughout the planning process and during your trip, I remained available to answer questions and assist whenever needed. My team and I also worked hard to help resolve the hotel issue in Belfast as quickly as possible.

Regarding the accommodations, the itinerary was carefully designed to match the budget range and preferences discussed during the planning process. While higher-end properties were certainly available, they would have required a higher overall trip budget.

I'm sorry that some activities could not be confirmed due to availability constraints. In each case, alternative options were proposed, and when those did not meet your preferences, we arranged refunds promptly. We always strive to be transparent and flexible when unexpected availability issues arise.

I also appreciate your feedback regarding the drivers and guided experiences. We work with trusted suppliers and have received positive feedback from many travelers, but I will certainly share your comments with our team and partners as we continuously look for ways to improve.

Thank you again for your review. Feedback like yours helps us refine our services and better set expectations for future travelers. I wish you many more wonderful adventures ahead.

Warm regards,

Cathy

South Africa: Cape Town, Wine Country, Kruger Safari, and Johannesburg.
South Africa | Jun 4 - Jun 16, 2026

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Paul S.
Boston, MA | Reviewed on Jun 18, 2026
It was so helpful to us never having visited South Africa to have Janneke's local expertise. She took the time to get to know us and planned an experience that went beyond a checklist of attractions to connecting us with local people and providing us deeper insights into the country. Our highlight was time in Kruger National Park where we went on 6 game drives in just a few days. We saw the big 5 game animals, but we saw so much more and learned about the ecology of the bush and the history... Read more

It was so helpful to us never having visited South Africa to have Janneke's local expertise. She took the time to get to know us and planned an experience that went beyond a checklist of attractions to connecting us with local people and providing us deeper insights into the country. Our highlight was time in Kruger National Park where we went on 6 game drives in just a few days. We saw the big 5 game animals, but we saw so much more and learned about the ecology of the bush and the history of the region. It was an unforgettable experience.

Hotel Reviews
58 On Hume
Randburg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bambuu Lakeside Lodge
Hazyview
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ivory Wilderness River Rock Lodge
Hoedspruit
Authenticity & Character
Location
Staff
The whole team knew our names, details about us, and what game we'd like to see within minutes. The food was amazing.
Cleanliness & Comfort
La Cotte Farm
Franschhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lion's Head Sunrise Hike
Lion's Head Sunrise Hike
Cape Town

I had an amazing morning hike up Lion's Head with Jodie from SLOW. I learned so much about the area and the ecology. And she prepared snacks for my birthday. Just a fabulous experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Bo-Kaap Walking Tour
Bo-Kaap Walking Tour
Cape Town
Quality of Experience
Guides, Drivers and Staff
Local specialist: Janneke Van Schalkwyk
Janneke
Janneke Van Schalkwyk
Local specialist in Garden Route | Replied on Jun 19, 2026

Hello Paul and Jennifer
Thank you so much for the lovely review.
It was such a pleasure 'meeting' you and Jennifer and helping to plan this holiday for you. I loved receiving the beautiful photos you shared along the way. You definitely know your way around a camera! I also really enjoyed our chats while you were travelling. It is always rewarding to see guests making the most of their time and creating such wonderful memories. Thank you again for your kind words, and I hope our paths cross again someday.

An unforgettable adventure!
Scotland | May 29 - Jun 12, 2026

SHARON
SHARON N.
Kelowna, BC, Canada | Reviewed on Jun 18, 2026

Kateryna (our KimKim agent), created an incredible and unforgettable UK adventure for us. We explored South England to Northern Scotland by rental car, train, sleeper train, bicycle and boat. This is the second time we have used KimKim to plan our travels and this once again did not disappoint. We will not hesitate to reach out agin when planning for our next destination!

Local specialist: Kateryna Garkavenko

Easy Planning, Amazing Trip!
Ireland | Apr 26 - May 12, 2026

Michelle
Michelle G.
Miami, FL | Reviewed on Jun 18, 2026
My husband and I got married last October. We are 57&60 yo. This was a 2nd marriage for both of us and our dream trip was Ireland (especially as Joe and his family are Irish). I was trying to personally plan our honeymoon Ireland trip while feeling very time crunched and stressed with work and family obligations. . I googled self- driving itineraries as a jump off point not knowing where to start and Kim-Kim popped up. I had planned to do all the planning myself but after looking at the... Read more

My husband and I got married last October. We are 57&60 yo. This was a 2nd marriage for both of us and our dream trip was Ireland (especially as Joe and his family are Irish). I was trying to personally plan our honeymoon Ireland trip while feeling very time crunched and stressed with work and family obligations. . I googled self- driving itineraries as a jump off point not knowing where to start and Kim-Kim popped up. I had planned to do all the planning myself but after looking at the website and reading the reviews I decided to go ahead with filling out the questionnaire just to see. BEST decision ever!
The questionnaire is detailed but for a very good reason. They truly use it to make sure your vacation meets your needs on all fronts. Our specialist Claire got in touch asking some clarifying questions and then put together a tentative trip for us. At that point we made some revisions and added some days (because we decided to include Belfast to our trip). Claire was helpful, patient and did an excellent job. She incorporated things we specifically asked for (like accommodating a concert date we wanted) and made suggestions we would never have thought of…. it all culminated in a perfect honeymoon we will always remember…. We made so many wonderful memories and we can’t wait to go back!
My parents and siblings and kids have all decided to go to Ireland next year and Claire is helping us again. My family heard us gush about the experience made so easy by Claire and Kim-Kim and asked me to do the planning with her. We can’t wait!

FYI…I took the time (and paper) to print out our 17 day itinerary (trip book) for our Honeymoon including tips, excursion vouchers, directions etc.thinking it was good to have a physical copy… but honestly there was no need… I barely looked at that heavy folder the whole trip. The Kim-Kim app was so straight forward and easy to use with directions links to everywhere we were going (excursions, hotels etc) and links to our excursion vouchers with contact info for all the events, excursions and hotels. It was a breeze from the moment a driver picked us up from the airport to when we picked up our rental car through every stop along the way and finally returning the rental car on our last day. Everything well thought out and easy. 👌🤩 They know their stuff!
I am already using Kim-Kim again for next year and will definitely use in the future for other bucket list trips. Michelle & Joe Greaves

Hotel Reviews
Cliff House Hotel
Ardmore

Beautiful unique hotel. Restaurant was amazing, loved the cliff walk and wished we had more time to explore and utilize more of the amenities. We plan to go back!

Authenticity & Character
Location
Beautiful. Quite breathtaking!
Staff
So professional and helpful!
Cleanliness & Comfort
Fiddle & Bow
Doolin

Love love love the ambience and furnishings of those boutiques hotel. Beautiful and warm ambience. The restaurant was amazing and the staff great!

Authenticity & Character
Location
Walking distance to everywhere in Doolin.
Staff
Cleanliness & Comfort
Crystal Springs B&B

Great property, location and accommodations. Owners are on-site and so helpful! The breakfast was amazing each morning ❤️

Authenticity & Character
Location
Walkable to town (Killarney) and on a pretty river.
Staff
Owners present and super helpful!
Cleanliness & Comfort
Activity Reviews
Self-Guided E-bike Tour Of Galway City
Self-Guided E-bike Tour Of Galway City
Galway

Great way to see overview of Galway … bikes were easy. Honestly didn’t need to be “e-bikes”. Barely used the power. Guide was informative and friendly.

Quality of Experience
Guides, Drivers and Staff
The Giant’s Causeway Clifftop Experience
The Giant’s Causeway Clifftop Experience
Ireland

Our guide had been doing this for many years and had so much knowledge to impart about its history and also about the geology of the cliffs. It was a 5 mile hike going steadily up mostly and doable for us Florida “flat landers” 👌 Beautiful views… it was a beautiful day and so glad we did it!

Quality of Experience
Guides, Drivers and Staff
Titanic experience
Titanic experience
Belfast

Did not disappoint. So interesting (and tragic)… personal stories of the people who built the ship. So glad we did it!

Quality of Experience
McConnell's Irish Whisky Distillery Tour
McConnell's Irish Whisky Distillery Tour
Belfast

Really enjoyed this distillery tour and tastings in a renovated jail. Staff was super friendly and enthusiastic.

Quality of Experience
Guides, Drivers and Staff
Jameson Experience Tour Premium Whiskey Tasting
Jameson Experience Tour Premium Whiskey Tasting
Ireland

Loved the behind the scenes tour and history. Nice lunch in their cafe. Bought (too much lol) whiskey to bring home.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray

From Jungle Adventures to Island Bliss — Our Perfect Family Belize Trip
Belize | May 31 - Jun 6, 2026

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Lauren O.
Richmond, VA | Reviewed on Jun 18, 2026
Our family (8 yr old boy, 11 yr old girl) had the most incredible trip to Belize, thanks to Alex, who crafted an itinerary with the perfect flow. Starting inland and ending the trip on the cayes was exactly the right balance — culture and adventure first, then pure relaxation by the water. Every experience felt thoughtfully chosen. Cave tubing with Angel was unforgettable; he was patient, kind, and absolutely wonderful with our kids. Edegar brought so much energy and fun to our horseback... Read more

Our family (8 yr old boy, 11 yr old girl) had the most incredible trip to Belize, thanks to Alex, who crafted an itinerary with the perfect flow. Starting inland and ending the trip on the cayes was exactly the right balance — culture and adventure first, then pure relaxation by the water.

Every experience felt thoughtfully chosen. Cave tubing with Angel was unforgettable; he was patient, kind, and absolutely wonderful with our kids. Edegar brought so much energy and fun to our horseback riding day — the kids adored him. The farm had a little dog who came along and would bark and point out monkeys in the trees. Truly, all of our guides were amazing and made the trip feel special.

We stayed at Ka’ana, where the staff went above and beyond. They were incredibly accommodating, especially with our picky eaters — if they had the ingredients, they happily made whatever the kids needed. It made our stay feel so easy and welcoming.

On the islands, Ramon’s was such a fun place to stay. We loved the style, the atmosphere, and the whole vibe of the property.

Our snorkeling trip was the highlight of the beach portion — absolutely magical. We saw a manatee, sea turtles, sharks, angelfish, and even a huge stingray. It was one of those experiences you know you’ll be talking about for years.

Belize gave us the perfect blend of adventure, culture, and relaxation, and we couldn’t have asked for a better trip.

Hotel Reviews
Ramon's Village Resort
San Pedro

Such a fun place to stay. We loved the style, the atmosphere, and the whole vibe of the property.

Authenticity & Character
Location
3 min from the airport.
Staff
Cleanliness & Comfort
our AC went off a couple of times in the middle of the night.
Ka'ana Resort Boutique
San Ignacio

Very intimate and special place. The staff went above and beyond. They were incredibly accommodating, especially with our picky eaters — if they had the ingredients, they happily made whatever the kids needed. It made our stay feel so easy and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Horse Backriding Tour of the Xunantunich Maya Ruins
Horse Backriding Tour of the Xunantunich Maya Ruins
Belize

Horse back riding was the highlight for my son. The guides were helpful, patient and amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Belize City with Zipline and Cave Tubing Tour en Route
Transfer from San Ignacio to Belize City with Zipline and Cave Tubing Tour en Route
Belize

Cave tubing was unforgettable. We got to climb, cliff jump, swim and tube.

Quality of Experience
Guides, Drivers and Staff
Transport
Barton Creek Canoeing Tour
Barton Creek Canoeing Tour
Belize

Our guide Rudy was so knowledgeable and helpful. Literally every question my children asked he had an answer for. We learned so much about the culture, the animals and land. We were the only ones in the cave it was magical.

Quality of Experience
Guides, Drivers and Staff
Transport
Cacao Farm & Chocolate Making Tour
Cacao Farm & Chocolate Making Tour
San Ignacio

Very knowledgeable guides loved going to the farm. The farm was extremely intimate and the kids learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Coral Gardens/Manatee Snorkel Experience from Ramon's Village
Coral Gardens/Manatee Snorkel Experience from Ramon's Village
San Pedro

Our snorkeling trip was the highlight of the beach portion — absolutely magical. We saw a manatee, sea turtles, sharks, angelfish, and even a huge stingray. It was one of those experiences you know you’ll be talking about for years. Angel our guide was amazing, helpful, excited and patient with the kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jun 18, 2026
Thank you so much for taking the time to share this. Reading your feedback truly made my day. It was such a pleasure helping your family plan this adventure, and knowing that the itinerary flowed exactly as intended. Confirming my effort to ensure a good, balanced trip means a lot to me. I especially loved hearing about your experiences with the team and partners. They are wonderful people, and I know they will be thrilled to hear that they helped make such a positive impact on your trip.... Read more

Thank you so much for taking the time to share this. Reading your feedback truly made my day.

It was such a pleasure helping your family plan this adventure, and knowing that the itinerary flowed exactly as intended. Confirming my effort to ensure a good, balanced trip means a lot to me.

I especially loved hearing about your experiences with the team and partners. They are wonderful people, and I know they will be thrilled to hear that they helped make such a positive impact on your trip. The story about the little dog barking and pointing out monkeys is sometimes the best guide in Belize, haha... It’s those unexpected moments that often become the most memorable.

I'm also delighted that Ka'ana and Ramon’s exceeded your expectations. Both properties have so much character, and it's wonderful to know they helped create such a comfortable and enjoyable experience for your family.

Thank you again for trusting me with your family vacation. Helping create experiences that bring families together and leave them with lasting memories is one of the most rewarding parts of what I do. I hope Belize remains a favorite family story for many years to come, and whenever you're ready for your next adventure, I would be honored to help again, Guatemala next time perhaps.

Warmest regards from Antigua,
Alex

I cannot recommend Leny enough!
Japan | May 27 - Jun 6, 2026

Elizabeth
Elizabeth P.
Las Vegas, NV | Reviewed on Jun 18, 2026
I cannot recommend Leny enough! From the very beginning, she took the time to get to know both me and my daughter and what we hoped to experience on our mother-daughter trip to Japan. She truly listened to our interests and created a personalized itinerary that was perfect for us. She arranged our train tickets, coordinated activities, and handled so many details that made the entire trip stress-free. What really set her apart was the support her and her team provided while we were... Read more

I cannot recommend Leny enough! From the very beginning, she took the time to get to know both me and my daughter and what we hoped to experience on our mother-daughter trip to Japan. She truly listened to our interests and created a personalized itinerary that was perfect for us. She arranged our train tickets, coordinated activities, and handled so many details that made the entire trip stress-free.

What really set her apart was the support her and her team provided while we were actually in Japan. Whenever we had questions or needed guidance, we could reach out through WhatsApp and receive quick, helpful assistance. It truly felt like we had someone looking out for us every step of the way.

Leny is incredibly kind, friendly, knowledgeable, and genuinely cares about creating meaningful travel experiences. Thanks to her, my daughter and I were able to enjoy an unforgettable trip together and make memories that will last a lifetime. Her attention to detail, responsiveness, and personal touch made all the difference. I would absolutely use her services again and highly recommend her to anyone planning a trip to Japan or any other destination.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jun 19, 2026
Hi Elizabeth, thank you so much for taking the time to share your lovely feedback and experience with my team and me. Most of all, I'm so happy that I am able to help bring this mother-daughter trip to Japan to life and create memories that will stay with you both for a lifetime. It was also a pleasure working with you throughout the planning process and getting to know both you and your daughter along the way. Thank you for trusting us with such a special mother-daughter trip. Wishing you... Read more

Hi Elizabeth, thank you so much for taking the time to share your lovely feedback and experience with my team and me.

Most of all, I'm so happy that I am able to help bring this mother-daughter trip to Japan to life and create memories that will stay with you both for a lifetime.

It was also a pleasure working with you throughout the planning process and getting to know both you and your daughter along the way. Thank you for trusting us with such a special mother-daughter trip.

Wishing you both many more wonderful adventures together, and hopefully, our paths will cross again in the future. I would be happy to help curate another meaningful trip for you and create even more special memories along the way.

Warm regards,
Leny

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.