Kimkim Trip Reviews

4.8
Based on 18,985 ratings
Read 18,985 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thailand Trip - Simply Amazing!
Thailand | Dec 28 - Jan 9, 2026

Debra
Debra Z.
Newark, NJ | Reviewed on Jan 16, 2026
I am so happy we booked our Thailand trip with KimKim! From the start, Tina was amazing—patient, flexible, and always willing to answer our many questions and make changes until everything felt just right for us. What truly made the trip special were the wonderful local guides and drivers. Bee, our driver in Bangkok, and Cherry, our tour guide, welcomed us with such kindness and genuine warmth—we felt comfortable the moment we met them. Our Phuket driver was just as friendly, and every... Read more

I am so happy we booked our Thailand trip with KimKim! From the start, Tina was amazing—patient, flexible, and always willing to answer our many questions and make changes until everything felt just right for us.

What truly made the trip special were the wonderful local guides and drivers. Bee, our driver in Bangkok, and Cherry, our tour guide, welcomed us with such kindness and genuine warmth—we felt comfortable the moment we met them. Our Phuket driver was just as friendly, and every transfer was smooth and stress-free. It really felt like we were being cared for by friends.

We visited Bangkok, Chiang Mai, and Phuket during the busy holiday season, and every hotel exceeded our expectations. Each were the perfect location to experience the uniqueness of the region. The Sri Pawna in Phuket was spectacular!!! (FYI, the 2 room villa, second room is not connected to the villa which was odd). One of the most memorable experiences was our day at the Orchid Elephant Sanctuary in Chiang Mai, with our personal guide Tatoo.

This was a trip of a lifetime! Highly recommend KimKim to anyone planning a visit to Thailand!

Hotel Reviews
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

Everything about this hotel, location, staff and room views simply spectacular. However, when we booked a two room villa we expected the 2nd room to be part of the villa which itself was AMAZING, it was a separate room with its own entrance on a lower level and lacked the same water view as the main suite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chala Number 6 Hotel
Chiang Mai

Excellent location, impeccable staff, breakfast and afternoon tea were great. Amazing how tranquil and quiet the pool area is when just outside the front of the hotel is the busy street with locals and tourist visiting the temples directly across the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valia Hotel Bangkok
Bangkok

Great location without being in the heart of chaotic crowded areas but close enough to all. Spacious rooms, attentive staff and good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bella Saung

Robin’s 70 birthday trip
Costa Rica | Jan 7 - Jan 13, 2026

Steven
Steven G.
Miami, FL | Reviewed on Jan 15, 2026
First off thank you for making my wife’s dream holiday come true. All of our drivers pickup us on time and we’re highly professional. The three hotel we stayed at were great. The Crowne Plaza first class accommodations and great restaurant and bar. Don’t remember names but the man and woman who waited on were fantastic. There singing of happy birthday and cupcake very special. Hotel Los Lagos was a little dated but after full of activities hot springs made things better. Restaurant and bar... Read more

First off thank you for making my wife’s dream holiday come true. All of our drivers pickup us on time and we’re highly professional. The three hotel we stayed at were great. The Crowne Plaza first class accommodations and great restaurant and bar. Don’t remember names but the man and woman who waited on were fantastic. There singing of happy birthday and cupcake very special. Hotel Los Lagos was a little dated but after full of activities hot springs made things better. Restaurant and bar were good. Lastly the Sibu Hotel very modern with great bar and restaurant. Highlight there was wait staff first started singing happy birthday in English quietly and we then asked in Spainish and with gusto they belted it out fantastic.Activities number one Canyoning & Balsa River rafting combo was the best by far! The leader of the canyoning was great forgot his name and Adrian and his crew on the River were the best we had on the trip. The Selvatura Park zip lining was awesome hanging bridges ok. The volcano hike was very informative and fun. Only issue we had and maybe not your fault. The Cano Negro boat safari 2 hours 15 minutes one way and the same coming back was not really fun. We did see some wildlife but wondering if it could have been closer? Other then that it was a fantastic trip. We all will highly recommend your company to our friends and colleagues. Hopefully we will use your services in the future.

Local specialist: Olman Romero

Kim Kim highly recommended for winter adventures in Scandinavia
Norway | Dec 23 - Jan 13, 2026

Marie-Claire
Marie-Claire C.
Australia | Reviewed on Jan 15, 2026
We had such a good experience with Meree with our 2023/24 Scandinavian trip that we were keen to work with her again. Read more

We had such a good experience with Meree with our 2023/24 Scandinavian trip that we were keen to work with her again.

Hotel Review
Hotel Bristol
Oslo

Our favourite hotel of our whole trip- and our last trip which is why we returned the hotel itself is beautiful, the breakfast and restaurant excellent and the concierge and staff couldn’t have been more helpful

Authenticity & Character
Beautifully appointed
Authenticity & Character
Beautifully appointed
Location
Very central
Location
Very central
Staff
Most helpful and entertaining
Staff
Most helpful and entertaining
Cleanliness & Comfort
Excellent attention to detail
Cleanliness & Comfort
Activity Reviews
Private Northern Lights Experience in Super Jeep
Private Northern Lights Experience in Super Jeep
Reykjavík

The guide went out of his way to ensure we saw the lights and got fantastic photos and provided a general tour of different areas too

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Safari From Akureyri
Whale Watching Safari From Akureyri
Akureyri

Enjoyable. Saw whales in distance

Quality of Experience
It’s was a good experience seeing whales but be aware that they are in the distance for safety of tourists and wellbeing of whales
Quality of Experience
It’s was a good experience seeing whales but be aware that they are in the distance for safety of tourists and wellbeing of whales
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Snowmobile Tour from Akureyri
Snowmobile Tour from Akureyri
Akureyri

Loved the experience and the guides were great

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Walk with a Local
Cultural Walk with a Local
Bergen

Delightful, engaging guide who loved Bergen and was keen to share stories of its past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Snæfellsnes Day Trip
Snæfellsnes Day Trip
Reykjavík

Excellent tour with a very engaging, entertaining guide / great to see different part of Iceland

Quality of Experience
Guides, Drivers and Staff
Transport
Luggage Transfer Service
Luggage Transfer Service
Norway

This was a godsend and allowed us to enjoy the various transport components of the Bergen to Flam to Oslo trip without worrying about dragging along excess luggage - highly recommended

Quality of Experience
Local specialist: Merée Ruzits

Rome, Venice & Florence
Italy | May 10 - May 22, 2025

M
Maribeth K.
Denver, CO | Reviewed on Jan 15, 2026

Catering was amazing! She was extremely helpful, always available and attentive in every way!

Local specialist: Caterina Belvedere

Great Australian Experience
Australia | Jan 1 - Jan 8, 2026

Bob
Bob L.
Ashburn, VA | Reviewed on Jan 15, 2026
The trip to Australia and the excursions were excellent and each trip had amazing guides (Steve for the rain forest and waterfall, Greg for the aborigine experience and Michael for the Great Barrier reef). Each excursion had a particluar uniqueness to it and fulfilled our interest and desires that we had expressed to KimKim. We were fortunate to have good weather and even in those rare instances when there was rain, it was manageable. Small groups are the way to go, travel was easier and... Read more

The trip to Australia and the excursions were excellent and each trip had amazing guides (Steve for the rain forest and waterfall, Greg for the aborigine experience and Michael for the Great Barrier reef). Each excursion had a particluar uniqueness to it and fulfilled our interest and desires that we had expressed to KimKim. We were fortunate to have good weather and even in those rare instances when there was rain, it was manageable. Small groups are the way to go, travel was easier and there was more opportunity for interaction with the guides and other travelers. One note: we were the oldest travelers in each group and as a result, I would ask for a little slower pace or maybe an extra day to get all the experiences in. Going at a rate of 10-12 hours per day was a challenge but it was what we had asked for, next time we will adjust that. All in all, a fantastic experience and KimKim delivered not only what we had asked for and more, but an incredible memory.

Hotel Reviews
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Convenient to the airport and readily accessible to the Sydney International terminal

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crystalbrook Riley
Cairns

I would definitely recommend this hotel! Clean, great amenities, close to restaurants, and excellent staff. If we have the opportunity to go back, I would choose this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Little National Hotel Sydney
Sydney

Incredible stay and interesting experience. Very modern, clean, efficient and well worth staying there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Michaelmas Cay Cruise
Michaelmas Cay Cruise
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Michael made this trip confortable and really made it great
Transport
Daintree Rainforest & Aboriginal Culture Day Trip
Daintree Rainforest & Aboriginal Culture Day Trip
Australia

Well worth it

Quality of Experience
Food
Guides, Drivers and Staff
Greg was incredible
Transport
Atherton Tablelands & Paronella Park Exploration
Atherton Tablelands & Paronella Park Exploration
Cairns

Incredible

Quality of Experience
Food
Guides, Drivers and Staff
Steve was amazing
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Greg was amazing
Transport
Sydney Harbour Sunset Dinner Cruise
Sydney Harbour Sunset Dinner Cruise
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller

Great trip to Mexico City
Mexico | Jan 7 - Jan 14, 2026

G
Gail S.
Minneapolis, MN | Reviewed on Jan 15, 2026

Our guide, Isabel, was amazing. So knowlegeable about everything from Mexican history to city neighborhoods to food. We would return to Mexico City again because there's just so much to do and see.

Local specialist: Charlotte Melun

Audrey, our KimKim planner, did an amazing jo...
France | Jan 8 - Jan 14, 2026

L
Laura S.
Los Angeles, CA | Reviewed on Jan 15, 2026
Audrey, our KimKim planner, did an amazing job of filling our week long trip to France with all the sites we asked to visit. Paris, Normandy, Mount Saint Michele.
From the time we arrived at the airport to the time we left. Every detail was such an easy task! Hotel bookings, event tickets and transportation.
Thank you for making our trip stress free!
Read more

Audrey, our KimKim planner, did an amazing job of filling our week long trip to France with all the sites we asked to visit. Paris, Normandy, Mount Saint Michele.
From the time we arrived at the airport to the time we left. Every detail was such an easy task! Hotel bookings, event tickets and transportation.
Thank you for making our trip stress free!

Hotel Reviews
Grand Hotel du Luxembourg
Bayeux
Authenticity & Character
Location
Close to the main pool town
Staff
Cleanliness & Comfort
L'Empire
Paris
Authenticity & Character
Staff was super helpful from uber rides to restaurant suggestions
Location
Within walking of many sites
Staff
Cleanliness & Comfort
Local specialist: Audrey Benezech

Vietnam +/- Cambodia
Vietnam | Dec 19 - Dec 29, 2025

Cora
Cora E.
Mountlake Terrace, WA | Reviewed on Jan 15, 2026
From the beginning, Trang aimed to understand the type of trip I was seeking for myself and family. Our trip planning began almost a year before the trip. She was very patient and made so many modifications to my itinerary. I wanted a mix of rural, cultural, city and nature seeking. It’s very important for me to support local businesses and have an authentic cultural experience. All of my accommodations and tours satisfied my requests. 2 in particular - the nonprofit Cardamon Tent Camp... Read more

From the beginning, Trang aimed to understand the type of trip I was seeking for myself and family. Our trip planning began almost a year before the trip. She was very patient and made so many modifications to my itinerary. I wanted a mix of rural, cultural, city and nature seeking. It’s very important for me to support local businesses and have an authentic cultural experience. All of my accommodations and tours satisfied my requests. 2 in particular - the nonprofit Cardamon Tent Camp and Canvas Orchid Retreat matched our priorities toward socially responsible tourism. Trang was also able to secure adjoining or adjacent rooms for each of our hotel stays. Prior to our departure, I had trouble with my flight and VISA. Thankfully, Trang was proactive in settling the VISA and adjusting my itinerary to accommodate my late change in plans. Throughout the trip, Trang checked in with me to make sure my accommodations and local tour guides were satisfying my needs. I wish that Trang could plan all of my future trips!

Hotel Reviews
Cardamom Camp Tent

This experience is like no other. The introduction by the camp manager was very informative and helped to understand the mission and purpose of Cardamom Camp Tent. Their attention to eco sustainability and conservation is felt all over the camp without taking away from the comforts of glamping. It was nice to have a special celebration on Christmas Day put on by staff. Staff were eager to accommodate our requests. The food was also VERY good and the drinks were reasonable in price.

Authenticity & Character
Mission and setting. Accommodations were very comfortable. NO bugs even though we were glamping.
Location
Staff
All but 1 staff member was exceptional. Their English was exceptional. They were very attentive and courteous. Our trekking guide “Tier” was knowLedgeable about the jungle and the lead house staff that led a night tour and showed us our room the first night was exceptional.
Cleanliness & Comfort
White Mansion Boutique Hotel
Phnom Penh

The staff were so accommodating. The interior and exterior architecture of the hotel was so charming. We were only there a total of 2 nights but I felt that the staff took care of us and were eager to please us. They gave us recommendations on where to go and helped us with transportation, etc. On our return, they saved a lovely room for us with a large exterior porch so our family had more room to relax before our long journey home.

Authenticity & Character
Amazing french colonial architecture - it was previously the US embassy!
Location
Very close to dining and activities
Staff
5+ Including the adjacent cafe staff where we ate breakfast. Every person - room service, bell hop, housekeeping, massage, night staff front desk, morning front desk - were ALL above extraordinary! Their English was good and their service and hospitality was amazing.
Cleanliness & Comfort
5+
Victoria Nui Sam Lodge Resort
Chau Doc

The security guard at the pool was VERY nice and helpful. The bellman who carried our very heavy luggage up the stairs were also very kind, attentive and professional. The dining room staff during dinner service were not as friendly compared to other hotel staff. There were a lot of bugs in the evening time in the interior and exterior dining areas. I don’t know what the solution could be but it made for an unpleasant evening dining experience. It took a long time for dinner and several dishes were not available and the food seemed over priced compared to all the other hotels.

Authenticity & Character
The architecture of the hotel was amazing. The rooms were lovely. It was nice to have toothbrush/toothpaste in the rooms.
Location
The view was priceless.
Staff
Cleanliness & Comfort
I felt ok with the bathroom but some other guests might find it old but everything worked fine.
Can Tho Ecolodge
Can Tho

The scenery was picturesque. The location was amazing for its walking distance to water market. The pool was very nice for adults and children. Unfortunately, the hot tub was drained on my last night so not able to use. The buffet breakfast was nice and on site massage was convenient and well priced. The rooms were SO SPACIOUS. The bathroom and soaking tub was amazing.

Authenticity & Character
Felt like we were staying in a local Vietnamese village.
Location
Staff
Everyone was so helpful and I was so glad they spoke English so well.
Cleanliness & Comfort
There were _NO_ bugs, which seems impossible, given the rural area we were in.
Eden Star Hotel & Spa
Ho Chi Minh City

Great location. Our rooms were adjoining. The expansive buffet breakfast was my favorite during my entire 10day tour. Each room had toothbrushes, toothpaste, shampoo, soap. The bathrooms were very clean and well sized. Staff were accommodating and friendly.

Authenticity & Character
Location
Close to nail and hair salons and massage.
Staff
Cleanliness & Comfort
Local specialist: Trang Pham

Dream family trip!
Thailand | Dec 29 - Jan 6, 2026

Anna
Anna B.
United Kingdom | Reviewed on Jan 15, 2026
This was a dream trip for our family. This company put all my anxieties at ease with their attention to detail, communication, and thoughtfulness. Our drivers were amazing! They came in air conditioned vehicles, had our picture and got us to all our locations safely! The hotels were exactly what I asked for which was kid friendly in safe/tourist neighborhoods. We tailored the trip to our needs and the specialist had no problem providing options for us. Specifically we only wanted 1 day of... Read more

This was a dream trip for our family. This company put all my anxieties at ease with their attention to detail, communication, and thoughtfulness. Our drivers were amazing! They came in air conditioned vehicles, had our picture and got us to all our locations safely! The hotels were exactly what I asked for which was kid friendly in safe/tourist neighborhoods. We tailored the trip to our needs and the specialist had no problem providing options for us. Specifically we only wanted 1 day of temples and the specialist suggested a cooking class for the next which was one of the highlights for our family! Deedee in Phuket was amazing! Entertaining, kind, and helped me when I was in a jam with the locals. I thought visiting Asia had too many hurdles for me to do with kids but the Kimkim specialists were the best! I would travel with them again in a heartbeat!

Hotel Review
Cassia Phuket
Phuket

Our favorite hotel by far! The family pool party was the best! My kids had a blast! We also enjoyed the room service! Food was delivered quickly and there were plenty of options for all! My kids loved having their own room and the kitchen was perfectly stocked with dishes and pans if you needed. Overall we loved this hotel!

Authenticity & Character
Lots of games available for the kids and people were very nice!
Location
Felt safe with lots of tourists and restaurants.
Staff
Very kind!
Cleanliness & Comfort
Activity Reviews
Northern Thai Dining & Cultural Show at Khum Khantoke
Northern Thai Dining & Cultural Show at Khum Khantoke
Chiang Mai

This was unlike anything we have ever seen before! We had a great time!

Quality of Experience
Food
We loved the all you can eat chicken wings!
Guides, Drivers and Staff
Driver was a great driver but more friendly than I was used to. Helping herself to some of our dinner, asking me to buy drinks, following us into our hotel room- it was a level of friendly I’m not accustomed to and found a bit intrusive. I did ask her to leave us to give us some space to which she complied.
Explore the Koh Phi Phi By Speedboat
Explore the Koh Phi Phi By Speedboat
Phuket

Gorgeous beaches!! Green water! Was better than we expected!

Quality of Experience
We loved the soft beaches and the greenery of the islands! I wish we’d had more time but we saw a lot! Even snorkeled!
Food
Guides, Drivers and Staff
Deedee was amazing on boat 222. Entertaining, thoughtful! Made the experience so much fun!
Transport
Living Green Elephant Sanctuary Experience - Full Day
Living Green Elephant Sanctuary Experience - Full Day
Chiang Mai

This experience was a dream come true! We couldn’t stop smiling! My kids will always remember how they wrestled an elephant for food!

Quality of Experience
Spending the whole day at the sanctuary gave us the time/space to enjoy all the things! We never felt rushed or pressured to move onto another task. We spent as much time doing the activities with the elephants as we wanted. The only activity we lasted longer then the elephants was the river- we stayed in much longer enjoying the cooler waters while they retreated to the forest to forage!
Food
We liked cooking lunch!
Guides, Drivers and Staff
Transport
Traditional Thai Cooking Class with Market or Herb Garden Tour!
Traditional Thai Cooking Class with Market or Herb Garden Tour!
Bangkok

This was a highlight for us! We enjoyed learning h pu w to cook the Thai dishes!

Quality of Experience
Our chef was amazing! She was funny, entertaining, and patient!
Guides, Drivers and Staff
Transport
The AC vans!
Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

We enjoyed seeing the monks and talking with them!

Quality of Experience
Was a very calming experience.
Guides, Drivers and Staff
Transport
Local specialist: Minah Trinh

Dream Honeymoon to Thailand
Thailand | Dec 21 - Jan 4, 2026

Gregory
Gregory H.
Atlanta, GA | Reviewed on Jan 14, 2026
We booked our honeymoon through KimKim to Thailand and had an amazing experience every step of the way. First we went to Chiang Mai and met our tour guide Bam. Our hotel Bella Nara was a fantastic stay with an absolutely delicious breakfast (Our favorite of the entire trip). We had a fantastic time going to the Araksa Tea Garden and getting a tour of the Silver Temple. She also brought us to the silver smith and we got to learn to engrave some aluminum keychains. We also went to the ... Read more

We booked our honeymoon through KimKim to Thailand and had an amazing experience every step of the way. First we went to Chiang Mai and met our tour guide Bam. Our hotel Bella Nara was a fantastic stay with an absolutely delicious breakfast (Our favorite of the entire trip). We had a fantastic time going to the Araksa Tea Garden and getting a tour of the Silver Temple. She also brought us to the silver smith and we got to learn to engrave some aluminum keychains. We also went to the Elephant Jungle sanctuary and got to work with the elephants there.

Next we went to Bangkok and met our tour guide Mr. Tawee. Our favorite part was the Hidden Local Beliefs tour led by Scotty. He taught us all about Buddhism from a very personal level and took us to some amazing temples both on and off the beaten path. TIngly cooking school and the night street food tour were both amazing adventures as well.

After that we flew to Cambodia, specifically to Siem Reap. Seeing the beautiful countryside as well as the ancient temples was breathtaking. The floating village and sunset boat tour on Tonle Sap lake was a fantastic end to our day. Sorphorn was extremely knowledgeable and helpful with recommending places to eat.

Finally our travels brought us to Phuket. We went on the John Gray's sea canoe trip and got to see some amazing islands and lagoons, as well as going into the caves and seeing bio-luminescent plankton. The crew on the Phi Phi Sunrise and Maya Bay by Simba tour were fantastic as well. It was a little hard for a first time snorkeler, but someone more experienced would have a great time.

Overall our planning with KimKim made the entire trip a breeze, and their execution was nearly flawless. Kien was with us every step of the way, and listened to all of our wants and needs. We highly recommend the service, and will be planning with them again.

Activity Reviews
Hidden Local Beliefs
Hidden Local Beliefs
Bangkok

Scotty was an incredible guide. Highly recommend him! We loved getting to learn about the practice of Buddhism and local beliefs.

Quality of Experience
Guides, Drivers and Staff
Transport
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Siem Reap

Absolutely stunning experience.

Quality of Experience
Food
We loved the place they took us for lunch. Getting to eat a traditional Cambodian meal in the home restaurant was amazing.
Guides, Drivers and Staff
Transport
Countryside Adventure by Quad Biking
Countryside Adventure by Quad Biking
Siem Reap

We were able to see the beautiful landscape and countryside of Siem Reap. Our guide was personable and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Tried lots of delicious foods, including soy sauce ice cream!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Culture & Arts
Chiang Mai Culture & Arts
Chiang Mai

Bam gave us a personal experience of the city and we had a great time on this tour. We loved making the aluminum engravings and learning about the traditions and history of Chiang Mai.

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Morning session)
Elephant Jungle Sanctuary (Morning session)
Chiang Mai

Possibly the favorite part of the trip. Kind of wish we could've spent the whole day with the elephants.

Araksa Tea Experience & Adventure at Sri Lanna National Park
Araksa Tea Experience & Adventure at Sri Lanna National Park
Chiang Mai

We had an incredible time picking and learning about tea. Tasting the teas was delicious and the guides were very informative. The national park was gorgeous and we had an amazing time at the waterfall.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen

Seamless travel in Mexico
Mexico | Dec 25 - Jan 6, 2026

judy
judy P.
Cambridge, MA | Reviewed on Jan 14, 2026
We were very well supported by Luz on What’s App. She even went ahead and got us boarding passes for our internal flights when o expressed some anxiety.
We found the guide Anna excellent and our guide for the larger public tour was excellent, too, with a great sense of humor.
Overall, we were really happy and wouldn’t hesitate to use KimKim again. We would have liked a wider range of hotels as they’re were only two from which to choose in Oaxaca. The hotel that you arranged for us in Puerto...
Read more

We were very well supported by Luz on What’s App. She even went ahead and got us boarding passes for our internal flights when o expressed some anxiety.
We found the guide Anna excellent and our guide for the larger public tour was excellent, too, with a great sense of humor.
Overall, we were really happy and wouldn’t hesitate to use KimKim again. We would have liked a wider range of hotels as they’re were only two from which to choose in Oaxaca. The hotel that you arranged for us in Puerto Escondido, Hotel Santa Fe was perfect. I had to find my own hotel in San Miguel de Allende, since KimKim’s suggestions were not to my liking.
It was an ambitious trip for us, going to three different locations over 12 days and the transfers and travel were excellent. All the drivers showed up on time and were courteous with safe driving skills.

Hotel Review
Hotel Santa Fe
Puerto Escondido

We loved the architecture, location and restaurant. When and if we return to Puerto Escondido, we will definitely stay at Hotel Santa Fe.

Authenticity & Character
Colonial charm!
Location
Across from the water which at the time of year in December was a place to swim , unlike other times of year when I’m told the water is too rough.
Staff
Wonderful. Please delete the poor star. I seem to have made a Mistake.
Cleanliness & Comfort
Activity Reviews
Free morning in Puerto Escondido
Free morning in Puerto Escondido
Puerto Escondido

Loved being on our own in this sunny, warm environment. We went for a long walk along the water ending with a market visit.

Quality of Experience
Transport
Lovely scenery and good toll roads from Oaxaca to Puerto Escondido
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca's Hidden Gems: Discover Mitla, Hierve el Agua, Teotitlán & Mezcal!
Oaxaca

Mitla was amazing and an excellent complement to Monte Alban. It was fun to taste and see the mezcal production place and the weaving demo and the proprietor was a delight. The guide well informed and a good driver, but his very slow walking was about frustrating when we Toured the ruins.

Quality of Experience
Variety of stops
Guides, Drivers and Staff
Slightly faster pace
Transport
Comfortable
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Explore the history and crafts of Oaxaca through Monte Alban, Arrazola, Cuilapam and Coyotepec.
Oaxaca

Dry interesting assortment of activities. Guide was bilingual and informative as well as entertaining. Like most tours, when the participants buy something from a place that we were escorted, the guide probably gets a cut. We didn’t Like the second stop which had thousands of painted animals, a well know. Craft in Oaxaca. The place seemed a little too touristy and over priced. Loved the outdoor, buffet lunch. I didn’t need to see the church ruins after seeing mont -Alban. That second archeological site could have been skipped and substituted with something a bit different.

Quality of Experience
Monte Alban was a well preserved site and lunch was authentic food with wide variety
Guides, Drivers and Staff
Transport
Comfort
Rural cooking workshop in Oaxaca
Rural cooking workshop in Oaxaca
Oaxaca

Lovely family with open fire cooking. Cleanly and delicious and it was fun to stop in the market ahead of time to pick up a needed ingredient. We also got to see a more rural location outside of Oaxaca. Not sure I picked up Any Cooking tips or things I learned to make, bit it was fun and stimulating.

Quality of Experience
Unique flavors and cooking techniques
Food
The soup was a bit bland, but I loved all the super fresh, healthy ingredients
Guides, Drivers and Staff
Transport
Comfortable van and not too long a ride, but long enough to get a feel for another area.
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxacan Markets: A Culinary Journey through Colors and Flavors
Oaxaca

Great fun going to all the Markets. We had a huge variety and generous amount of foods to eat

Quality of Experience
Guides, Drivers and Staff
Driver and guide worked well together
Transport
For three of us with the guide and driver, Making five, we were more comfortable in a van, which we had from the second day onward
Kayaking in the Manialtepec Lagoon
Kayaking in the Manialtepec Lagoon
Puerto Escondido

We’ve done lots of kayaking and this was the best kayak we’ve ever done. This was an outstanding tour. The scenery was incredible, the dinner on the beach was excellent with whole fish freshly caught and the ride back by motorboat under the full moon was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronica Thomas

I loved everything in my trip. I had a wonde...
Chile | Dec 27 - Jan 5, 2026

I
Iryna S.
Denver, CO | Reviewed on Jan 14, 2026
I loved everything in my trip. I had a wonderful hotels, tours. Even when things did not go right ( because of the flight) everything was rearranged and I did not loose any experiences. I am definitely coming back with my family to explore Patagonia. Thank you Read more

I loved everything in my trip. I had a wonderful hotels, tours. Even when things did not go right ( because of the flight) everything was rearranged and I did not loose any experiences. I am definitely coming back with my family to explore Patagonia. Thank you

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Lovely place. I loved the food and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lodge Terrantai
San Pedro de Atacama

You can not find better place and location. Very lovely

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hare Nua
Hanga Roa

Very lovely place. Wonderful and kind people. Perfect location, you are in the center of everything

Authenticity & Character
Very unique place
Location
Staff
Cleanliness & Comfort
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Jan 15, 2026

Hi Iryna,

Thank you for your kind words and for taking the time to complete the survey. It was a pleasure to accompany you in planning this journey, and I would be delighted to help you plan a trip to Patagonia with your family. Chile has so much more to offer, and Patagonia will be an incredible next chapter.

Thank you again for trusting us, and I very much look forward to planning together again soon.

Warm regards,
Marcela

Quito, Cotopaxi, the Amazon, and more
Ecuador | Dec 14 - Dec 21, 2025

Rob
Rob D.
Los Angeles, CA | Reviewed on Jan 14, 2026

Janine was an excellent guide. We wanted to do a lot of Bike Riding within the coat epoxy national Park and she coordinated that extremely well. At a certain point we needed a pick up truck and she was able to arrange that on a moments notice. The places we visited were unique and individual and we were very satisfied with the help provided by Kimkim. Having a driver was especially important and we felt very safe and comfortable as we travel throughout the country.

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jan 14, 2026

Hi Rob!

Thank you so much for your kind words about our services, especially about Jeannin as your guide. I’ll be sure to pass them along to her. I’m very happy to hear that you, Kim, and Thomas enjoyed our country and had a great time in each place you visited.

I hope you’ll be able to visit us again in the future, and we’d be happy to help you plan another adventure.

Wishing you all the best,
Paul

So many beautiful places
Iceland | Dec 26 - Jan 2, 2026

Melissa
Melissa B.
the Netherlands | Reviewed on Jan 14, 2026
We felt like we were able to see many of the Gems Iceland had to offer. We acknowledge we had a bit of luck when it came to the weather, it was an incredible experience. New Year's Eve was amazing, we could not get enough of the fireworks and the energy in the city. Read more

We felt like we were able to see many of the Gems Iceland had to offer. We acknowledge we had a bit of luck when it came to the weather, it was an incredible experience. New Year's Eve was amazing, we could not get enough of the fireworks and the energy in the city.

Activity Reviews
Hvammsvik Hot Springs (& Nature Reserve)
Hvammsvik Hot Springs (& Nature Reserve)
Iceland

a little crowded but gorgeous!

Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jan 15, 2026

Hi Melissa!

Thank you for your glowing review! Planning the trip for your two families was an absolute pleasure, and it's so rewarding for me as a specialist to hear you got so much out of it. I'm glad you had such a good time in New Year's Eve too! The weather is indeed a matter of luck, and yes - you were on the lucky side :-)

Wishing you all the best,
Èric

Kim Kim did an awesome job planning my trip t...
The Netherlands | Dec 29 - Jan 13, 2026

K
karen l.
India | Reviewed on Jan 14, 2026
Kim Kim did an awesome job planning my trip to The Netherlands! The drivers are all polite and are always on time to pick us up. The hotels recommended by Mieke were all beautiful and unique, even though small since thay are usually boutique hotels. The only glitch in the trip was that the canal cruise in Amsterdam almost didn’t happen as the company claimed they did not get the date change from Mieke and we were told we weren’t able to take it since the time slot was full. I was unable to... Read more

Kim Kim did an awesome job planning my trip to The Netherlands! The drivers are all polite and are always on time to pick us up. The hotels recommended by Mieke were all beautiful and unique, even though small since thay are usually boutique hotels. The only glitch in the trip was that the canal cruise in Amsterdam almost didn’t happen as the company claimed they did not get the date change from Mieke and we were told we weren’t able to take it since the time slot was full. I was unable to contact Mieke at all too, and it was highly frustrating. Luckily someone didn’t turn up and hence they allow us to get on to the cruise. In the trip plan, it was stated that there would be Christmas markets in Belgium and Netherlands during my trip but there weren’t any. Other than that, everything went smoothly as planned.

Hotel Reviews
Hotel Estheréa
Amsterdam

Absolutely charming and beautiful, although it was perpectually crawling with tourists and the lifts and hallways are too cramped and small for ita own good. The staff may be overwhelmed and don’t appear very warm or friendly at all, much like the weather in Amsterdam right now. Breakfast is great although you have to book in advance and you are only given a 45mins time frame to finish.

Authenticity & Character
The charm of the hotel is through the roof with no two rooms the same deco, although they are really tiny.
Location
Right on the nine streets; the historic city center
Staff
Coldly professional, much like the january weather in Amsterdam and unfortunately marred the charm of the hotel
Cleanliness & Comfort
Rooms and hallways are cramped and tiny
Hotel Indigo The Hague
The Hague

A small boutique hotel with good breakfast and limited service

Authenticity & Character
Its beautiful and small but the staff are coldly professional and didn’t make you feel warm.
Location
Amazing location right on the Royal shopping street
Staff
It feels like the staff is there to check you in and out, but don’t expect much else. The room does not have amenities so you have to ask them for them which is quite inconvenient.
Cleanliness & Comfort
Room is clean but you have to ask for the basic amenities from the front desk
Pillows Grand Boutique Hotel Reylof
Ghent

The breakfast was phenomenal and hotel was a modern mox of modernity and old school charm. No view in the room but it was spacious and beautiful. It is located very close to the main tourist stretch without it being too intrusive.

Authenticity & Character
A very beautiful hotel with unique sitting area on the 2nd floor
Location
Near but not right smack in city center so you don’t feel too overwhelmed by the noise and crowd
Staff
Cleanliness & Comfort
Suitehotel Pincoffs
Rotterdam

Fantastic family run hotel that is almost like staying in an intimate B&B or welcomed into someone’s home. Although no gym and the breakfast is pretty limited, the warm service and deco more than make up for it.

Authenticity & Character
The is an authentic fireplace in the hotel and its rooms are unique with super cool layouts.
Location
Staff
They will go the extra mile for you and always with a genuine smile.
Cleanliness & Comfort
Book the loft junior suite. You will not regret it
The Dominican
Bruxelles

The hotel is small and charming but unfortunately the staff are not so. They don’t greet or even acknowledge you when you come into the hotel and housekeeping is practically useless since after tipping them, they don’t even replace the ameities that you used (not like they provide much to begin with). The gym is practically useless with no weights. The only saving grace is its location and the only nice and friendly gentlemen uncle serving in breakfast.

Authenticity & Character
Location
Very central and accessible
Staff
All look miserable and border on rude. Cannot be bothered to help at all
Cleanliness & Comfort
Housekeeping is bare minimal and don’t even replace amenities
Activity Review
Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands

They claimed they did not get our reservation at all and did not seem to care otherwise. Only because others did not turn up did they give us the slot. The boat was small and it was freezing, hece there was limited view. Not very comfortable although the boat guy was funny and nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen

Happiest of Holidays!!The whole trip was great! Hoa did a FANTASTIC...
Thailand | Dec 24 - Jan 6, 2026

Kim
Kim B.
Newark, NJ | Reviewed on Jan 14, 2026

The whole trip was great! Hoa did a FANTASTIC job putting together great activities and lodgings!
We especially loved the local feel on our tour to Koh Klang.
Will definitley use & recommend Kimkim in the future!

Local specialist: Hoa Tran

Kathrin was excellent! Very professional and detail oriented.
New Zealand | Dec 29 - Jan 10, 2026

E
Evan H.
Ashburn, VA | Reviewed on Jan 14, 2026
Kathrin was excellent! Kathrin was very professional, efficient, and prompt throughout our trip planning and execution. The most notable aspect however is how patient and skillful she was dealing with my indecisiveness. I much appreciated her great listening skills and how she was able to intuitively pick up details I hadn't consciously mentioned allowing her to develop a well thought itinerary that matched our travel style and desires very well. Her skills and service went beyond... Read more

Kathrin was excellent!

Kathrin was very professional, efficient, and prompt throughout our trip planning and execution. The most notable aspect however is how patient and skillful she was dealing with my indecisiveness. I much appreciated her great listening skills and how she was able to intuitively pick up details I hadn't consciously mentioned allowing her to develop a well thought itinerary that matched our travel style and desires very well.

Her skills and service went beyond just the planning stage at the beginning of our trip when she quickly and expertly rearranged some of our first events as a result from a multi day airline delay. And she was very prompy in answering questions throughout the trip. This confidence knowing we were in good hands added allowed us to relax and enjoy the trip much more than otherwise.

The completeness of the trip book made the traveling easy and stress free, knowing everything was taken care of.

I will use Kimkim again and Kathrin the next time we go to New Zealand.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Jan 15, 2026
Thank you so much for your thoughtful review — it truly brightened my day. I’m really glad to hear that you felt supported throughout the planning process and during the trip itself. Helping you sort through options and understand what would fit your travel style is exactly why I love what I do, and I’m so happy the itinerary came together in a way that felt right for you. I’m also glad I could step in quickly when those airline delays disrupted the start of your journey. Knowing that my... Read more

Thank you so much for your thoughtful review — it truly brightened my day. I’m really glad to hear that you felt supported throughout the planning process and during the trip itself. Helping you sort through options and understand what would fit your travel style is exactly why I love what I do, and I’m so happy the itinerary came together in a way that felt right for you.

I’m also glad I could step in quickly when those airline delays disrupted the start of your journey. Knowing that my support helped you relax and enjoy the experience means a lot to me.

It’s also wonderful to hear that the trip book added a bit of extra ease to your travels.

Thank you again for your trust and your kindness. I’d be thrilled to help you plan your next New Zealand adventure when the time is right. If you ever want to explore new regions or try a different travel style, I’m always excited to help you shape the perfect trip.

One of the best family trips we’ve had in years!
Spain | Dec 20 - Dec 29, 2025

Abbie
Abbie C.
Comfort, TX | Reviewed on Jan 14, 2026
Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on... Read more

Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on call during the holidays and on the weekends in case we had questions or any problems. Exceptional service!
One of the best family trips we have had in years!

Hotel Reviews
The Ritz-Carlton Tenerife Abama
Santa Cruz de Tenerife

Beautiful hotel, fun little tram down to the beach, the views here are stunning, and the service is amazing. It is a great place to unwind, and they have many different pools to choose from, including a quiet pool for adults. The service was everything you would expect from a Ritz Carlton. We would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa

Beautiful hotel, exceptional service, great food, and an incredible wine list! Don’t miss out you are in the heart of the action at this hotel. They offer wonderful wine, tastings and classes, we loved staying here and we would definitely choose this hotel again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha

Monika is incredible!
New Zealand | Dec 16 - Jan 4, 2026

Avry
Avry S.
Sunnyvale, CA | Reviewed on Jan 13, 2026
Monika was incredible! She helped curate the perfect 3 week honeymoon in New Zealand that was the right balance of romantic, fun, spontaneous, leisure, and adventure. We funyaked and hiked and glamped and saw the glow worms. I would recommend KimKim and Monika specifically to anyone looking for an epic and unforgettable New Zealand adventure! Read more

Monika was incredible! She helped curate the perfect 3 week honeymoon in New Zealand that was the right balance of romantic, fun, spontaneous, leisure, and adventure.

We funyaked and hiked and glamped and saw the glow worms.

I would recommend KimKim and Monika specifically to anyone looking for an epic and unforgettable New Zealand adventure!

Hotel Reviews
Rendezvous Heritage Hotel Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raglan Sunset Motel
Raglan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tongariro Suites
Horopito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valley Views Glamping
Kurow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Dairy Private Hotel by Naumi Hotels
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waitomo Glowworm Caves + Ruakuri cave combo
Waitomo Glowworm Caves + Ruakuri cave combo
New Zealand

Honestly, we could have skipped the Waitomo Cave tour and just did the Ramiro Cave tour. We saw glow worms up close and personal on the second tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Weta Workshop Wellington
Weta Workshop Wellington
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Christchurch - Arthur's Pass return (by TranzAlpine train )
Christchurch - Arthur's Pass return (by TranzAlpine train )
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Big Sky Stargazing -outdoor stargazing tour
Big Sky Stargazing -outdoor stargazing tour
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onsen Hot Pools
Onsen Hot Pools
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 13, 2026

Thank you so much — I really appreciate this. I’m glad the trip hit the right balance and that you had such a memorable honeymoon in New Zealand. It was a pleasure helping plan it for you both. Wishing you all the best ! Warm regards, Monika

Excellent trip!
Norway | Jun 19 - Jun 25, 2024

J
Joshua H.
Dallas, TX | Reviewed on Jan 13, 2026
It's been two years since I travelled to Norway with my family and I still remember how great it was. Kristiina put together a wonderful trip. I had wanted to pack it in so it was definitely a busy trip but the time in Oslo and Bergen were both great. I would highly recommend a museum day wandering around Oslo. The zipline in Bergen on Mt. Ulriken should not be missed either. There were some crossed wires on a day in Vik, but it ended up being a really happy accident. While we had a lot of... Read more

It's been two years since I travelled to Norway with my family and I still remember how great it was. Kristiina put together a wonderful trip. I had wanted to pack it in so it was definitely a busy trip but the time in Oslo and Bergen were both great. I would highly recommend a museum day wandering around Oslo. The zipline in Bergen on Mt. Ulriken should not be missed either. There were some crossed wires on a day in Vik, but it ended up being a really happy accident. While we had a lot of downtime in a small town, we were able to explore and created one of the best times we had during the entire trip. The travel day from Oslo to Bergen was fantastic. Really there was nothing to be missed. Thank you, Kristiina.

Activity Reviews
 Zipline at Mount Ulriken
Zipline at Mount Ulriken
Bergen

My kids still talk about this experience - really great.

Quality of Experience
Guides, Drivers and Staff
Transport
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

So much fun! It is a busy day, but completely wonderful and beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Jan 15, 2026

Hi Joshua!

Thank you so much for your kind review! It was an absolute joy to put this trip together for your family and I’m happy to hear the memories have stayed with you for years! :)

Wishing you and your family many more amazing travels ahead!

Best wishes,
Kristiina

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.