Kimkim Trip Reviews

Dalia put together an incredibe and tailored tour for me and my family. Both my Dad and I are huge military history buffs and Dalia managed to find some amazing tour guides that could walk the Battlefields with us and give us so much incredible history. Special shout out to Raul of El Primar Edecan, he was an AMAZING guide! We had him for the tours at Somosierra and Salamanca and they were the highlights of the trip!

Activity Reviews

Transfer from {{start_location}} to {{end_location}} with Somosierra day trip

Spain

I would give this one 6 stars if I could. Walking the road where the legendary Polish charge occured was awe inspiring! Raul, our guide was incredible. Honestly my absolute favorite tour in Spain.

Quality of Experience

Guides, Drivers and Staff

I cannot give enough props to Raul!

Transport

Salamanca Historic City & Battlefield Day Trip with Private Guide

Madrid

Quality of Experience

Raul was top notch. Incredibly knowledgeable and an amazing story teller. Made the history come to life!!!

Guides, Drivers and Staff

Transport

Hi, My friend Dave did most of the planning and decision making with Krista, our local specialist. For the most part, the trip was incredible. Though we only spent 1 night in Oslo, we enjoyed walking around seeing the sights and ate a delicious dinner. Our long drive to Odda was smooth. The Hotel Trolltunga was very nice. We liked the small town and restaurants. When our hike to Trolltunga was cancelled due to a rockslide, Krista immediately scheduled us another hike to Queen Sonya's trailhead. Next, we traveled to Stavanger, which was a great place to walk around and eat more delicious food. Absolutely loved the hike to Pulpit Rock. Unfortunately, our hike the following day to Kjeragbotten was a bust. They were to pick us up at the Clarion Hotel and never showed up. Dave was very disappointed as he is an avid hiker. Krista did manage to book us on a Fjord cruise instead. We absolutely loved Bergen. So walkable, pretty area near the water, delicious food and friendly people. We enjoyed another Fjord cruise and the Funicular ride. Didn't get to enjoy the view as it was rainy and cloudy that day. Would love a return trip to Bergen!

We had a fantastic time. Diving for Sea Urchins was incredible and super tasty!

We had a fabulous time with our 12 year old granddaughter on our recent trip to Paris and Amboise in the Loire Valley. Sebastian selected some wonderful activities for us beyond the 4 art museums that we expected and enjoyed. Our favorites were a wonderful Patisserie cooking class with Chef Mattieu, an amazing private tour of the Marais with Livia and a very special trip to the charming town of Amboise to see the Chateau de Clos-Lucé (home of Leonardo da Vinci) and a great visit to Chenonceau & lunch at a chateau cooked by the Countess. On that tour, our guide Alexane, was so engaging and full of fascinating facts. All of the private transfers went off without a hitch! We could never have planned such a great trip on our own. Sebastian listened to what we were interested in seeing and was responsive to our feedback. We would definitely use Kim Kim again.

Hotel Reviews

Hôtel Littéraire Marcel Aymé, BW Premier Collection

PARIS

Charming hotel in the lively and interesting area of Montmartre. Our room was small but clean, comfortable, and quiet. The staff was super helpful and nice. And, the breakfast was an amazing with a delicious selection of patisserie and hot and cold items. There isn't a lot of closet/hook space for three people, but we were fine and the staff and service made up for it. The plus is that it's in a very cool area with numerous cafes and tiny shops. The minus is that it's a bit far from the center of the city with most of the museums and attractions. We enjoyed our stay.

Staff

La Maison Rabelais

Amboise

So beautiful and we had a great room with a private patio and hot tub and kitchenette. Wish we could have stayed more than one night!

Authenticity & Character

Beautiful gardens. Rooms are well appointed and furnished.

Location

Easily walkable to town.

Staff

Very welcoming.

Cleanliness & Comfort

Activity Review

Paris: Illuminations Seine River Cruise

Paris

Great way to start our trip - relaxing

Everything about the trip was outstanding from a planning, support, and vendor perspective. Angela was on top of every aspect throughout the trip with boarding passes, drivers, and lodging preparation. The app with the agenda was a tremendous help.

Hotel Reviews

Sole d'oro Luxury Suites

Santorini

Hot tubs on roof were amazing and used nightly! In our two bedroom suite, bathrooms were outside the rooms.

Authenticity & Character

Location

Walking distance from Oia town center.

Staff

Cleanliness & Comfort

Antony Suites

Naxos

The multi-levels within the room was a bit tricky. 3 steps between bed and bathroom and bed and shower.

Authenticity & Character

Location

Near town and beach

Staff

Cleanliness & Comfort

Eiriana Suites

Milos

Beautiful hotel, no extra frills, but perfect for our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sweet Home Hotel

Athens

Easy walk to key sites.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Athens Highlights Mythology Tour

Greece

Size of the party was too big for the guide to adapt for needs of individuals. Left a member of our party behind when they went to the WC. They never caught back up with the tour.

Quality of Experience

Guides, Drivers and Staff

Explore the South Coastline of Santorini with kayaks - Sunset including dinner in a Taverna!

Santorini

Incredible tour. The guide was fun and elevated the trip to the capabilities of the guests.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Caldera Hike (Day or Sunset) with meal 2026

Santorini

This and the kayak tour were the highlights of the trip. The guide was amazing and tremendous fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Aegean Lush Bike tour

Naxos

Beautiful scenery

Quality of Experience

Guides, Drivers and Staff

Naxos Town Food Tour - afternoon with dinner

Naxos

Guide was the highlight of this activity. Scenery was great, food good, walk fun.

Quality of Experience

Guides, Drivers and Staff

The guide's stories and experience were much of the fun.

Full Day Sailing Tour Around Milos (Catamaran from Adamas)

Greece

Great staff that tried real hard. Very rough seas made the trip very tough for half our party.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Gummi was an excellent coordinator of our trip and took personal interest as we started our adventure. He stayed in touch and reached out quickly when we hit a snag or two. Not only professional but someone who genuinely cared that our trip was a positive one .
Iceland was amazing and the itinerary fit our needs .

Our trip to Japan was very enjoyable and we learned a lot. We found our local specialist to be very responsive and helpful. All the transfers worked really well. Some drivers were particularly memorable such as the one who took us to the falls and Mount Fuji. Our most impressive driver/guide was in Takayama and Shirakawa-go . She was outstanding as a guide and was an excellent driver. The guides were generally quite knowledgeable for the most part. One improvement would be more complete descriptions of what to expect on the guided tours. For example, a gentle hike to see the 10,000 Toriis was anything but.

Accommodations varied. For the most they were fine. Our biggest challenges were the size of the rooms sometimes and features of a room that were difficult to navigate for older travelers such as the one in Kanazawa, Soki, due to the configuration of the beds and extremely small room,

The attractions and the historical sites were memorable and educational. The notable ones were the tea ceremony, the Buddhist Zen experience, and the visit to Shirakawa-go, and in general just exploring the different cities. We found traveling via mass transit from the local subways to the Shinkansen to be easy to navigate.

Overall, a good experience with no significant regrets. Happy we went.

We loved the private tour to Windsor Castle and Hampton Court with David. And, actually the free day the we were given by accident in both London and Paris were wonderful. Next trip we will schedule a free day intentionally. Paris was a blast. The D' Orsea was not to be missed. We could have gone back for a second day.

Tatiana was ever attentive and super positive. Next up, Venice!

B

Had a great tour, driver Housanie was great, saw many new sites and enjoyed my time in Morroco.

This was our first trip using kimkim to plan and book the entire experience. We were connected with Peruvian Soul and rep Anne Godoy. Because of Covid and then variouschallenges on our end, this trip was several years in the making. But Peruvian Soul and Anne really delivered. She helped us create an itinerary combining her recommendations and experience along with our research and goals. It was a true collaboration. And then Peruvian Soul really came through on the logistics. During the trip, their operation manager Jesus Martel, provided us with frequent updates as needed. He was available for questions. And he was able to make happen a short notice changes in our itinerary that became necessary. This was our first time trusting someone to take care of travel arrangements other than ourselves, and I was very impressed.
So many highlights but want to mention several that were suggested and/or coordinated by Anne & Peruvian Soul.
- Home visit and Homestay on Capachica Peninsula, Lake Titicaca: We visited two kind, delightful families to get a glimpse into their lifestays, and share several meals, next to Lake Titicaca. We were shown how they use local plants as everything from soap to medicine. We witnessed (and slightly helped) our host Ruffino fishing on Lake Titicaca by hauling in nets. It was a cool opportunity to get a bit of insight into their lives and to simply get to know them a little. We had a very good guide, Luis (forgive me, I lost his last name), who shared the history of the area and the customs of the people on the penisula.
- El Alberque, Ollantaytambo - in one place we were able to enjoy a Panchamanca lunch; learn about and roast a batch of coffee; and then create our own botanical liquor in their distillery. We had a fun and insightful afternoon.
- Misminay Community, Sacred Valley - We spent several hours in Misminay with were our local hosts showed us about their weaving; demonstrating the process and showing us how they create their colors with plants and minerals. Then we had a short lesson, trying to learn the local language, Quechua. From their compound, we were able to take a short hike to see the Moray terraces.
- Market visit and cooking glass in Cusco - Anne set us up with the restaurant Mama Seledonia to get a educational (and tasting) tour of 2 Cusco markets. From there, we took the purchases back to the restaurant to make our own lunch, cocktails and then to try a variety of fruits we purchased. The chef (Gustavo) was great and it was a wonderful experience.
- Not surprisingly, Cuscuo, the Sacred Valley and Machu Picchu were trip highlights. But what made it excellent was our guide, Luis Caceres. The poor guy was stuck with us for almost 5 days :) He truly made the trip excellent for us. It was more like travelling with a friend than a guide. (But a friend who knew a ton!)

I enthusiastically recommend kimkim and Peruvian Soul. Anne sincerely created an amazing experience for us and they all (Jesus, our guides and drivers) made it go great. They really took care of us.

We had a week's trip to Greece and I had a pleseant experience with Gustavo in planning my iterinery and taking all the requirments and wishlist into account. The overall trip was relaxing and well planned, except few hiccups on two days but that was more of a miscommunication than any delibrate fault. Kids loved the historic visits, cruise and the cats!!

This was a totally amazing trip. Everything was so well planned out. AK was awesome taking care of every possible little thing we could have needed. I don't think he ever slept! It was like our every need was anticipated before we even knew we needed it. The level of service was extraordinary. Everyone asks what my favorite part was and I say everything! It was honestly all magical. Our guides were amazing and so incredibly knowledgeable. Hend (hope I'm spelling that right) in Cairo was so much fun. And we loved Noha in Luxor, she was wonderful and we added a couple extra tours she recommended and so glad we did. And Walla in Aswan was also very nice and very knowledgeable. I will definitely be recommending Kimkim to anyone who is interested in touring Egypt.

I can't say enough about KimKim and our agent Angel, and how seamless the trip she put together for us, was. The experiences - knife making in Kyoto, kintsugi in Tokyo, visiting the kaga yuzen master in Kanazawa - were wonderful, fun, and informative, real learning experiences about each craft and its history. The guides were each great. They were each thoughtful, attentive, a wealth of knowledge and information, fluent in English, on time, and receptive to our inputs as we went through our time with them. They were also founts of information about what to do during our times on our own, where to go for particular interests (e.g., purchasing indigo fabric in Osaka, restaurants in each city, gardens to visit, where to purchase ceramics), and general information about each city, including providing a detailed understanding of how to use public transportation in Tokyo & Osaka. All local arrangements were also perfect - pickups at airports and hotels, train and hotel reservations. One small thing - we found hotel rooms to be on the small side, and in Tokyo & Kyoto, upgraded to larger rooms on our arrival. Had we paid closer attention to the information about the hotel rooms we were booked into, we would have handled this prior to departure. I see this as something that was our responsibility. In summary, we were very pleased, we would consult with Angel and KimKim first on any trip in their domain for our future travel, and we are highly recommending Angel and KimKim to all of our friends and family!

Hotel Reviews

Hotel JAL City Nagano

Excellent location (close to major interests & train station) and breakfast. Excellent staff, helpful with dinner reservations

Authenticity & Character

Location

Close to attractions, comfortable room, excellent breakfast

Staff

Very helpful with dinner reservations

Cleanliness & Comfort

Mitsui Garden Hotel Kanazawa

Kanazawa

Beautiful room, excellent location, great staff, great breakfast

Authenticity & Character

Location

Close to all the things we wanted to see, including the historical garden, samurai section, other sights.

Staff

I left a treasured hat on the train that took us to Kanazawa; I realized this had happened as soon as we got to our room. Went to the desk and told the staff. They went into action, calling the train station and other parties. The hat was located and returned. I can't thank them enough!

Cleanliness & Comfort

Miyako City Osaka Hommachi

Osaka

Beautiful room with balcony. Excellent buffet breakfast. Large sitting area with soft drinks and sake/wine (for a small fee), very comfortable overall. Very helpful staff.

Authenticity & Character

Location

Well situated in relation to major sights, and for those who shop, to Takashiyama and a major wholesale building (9 blocks long!).

Staff

Very hlepful and accomodating.

Cleanliness & Comfort

Cross Hotel Kyoto

Kyoto

Lovely setting with sitting area. Great location 2 blocks from major shopping and food areas.

Authenticity & Character

Location

Shopping, food, the river! Great buffet breakfast!

Staff

Very attentive and responsive to our needs

Cleanliness & Comfort

Ryokan Aura Tachibana

Hakone

Authentic experience of a ryokan. Excellent food. Great baths!

Authenticity & Character

A real ryokan. Baths, included dinner and breakfast that were authentic foods.

Location

Staff

Cleanliness & Comfort

Mitsui Garden Hotel Jingugaien Tokyo Premier

Tokyo

Great staff, lovely hotel - including public bath - and while a bit outside of the main attractions, next door to a subway station and some lovely parks!

Authenticity & Character

Public baths, adjoining park

Location

CLose to beautiful parks and subway

Staff

Very attentive and responsive to our needs

Cleanliness & Comfort

Impecable

Activity Reviews

1-Day Tour: Snow Monkeys, Zenkoji Temple & Sake in Nagano

Japan

Words cannot describe the experience of visiting the area with snow monkeys! great sake tasting experience, very educational. Also excellent - and huge - lunch!

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Artisan Tour in Kanazawa

Kanazawa

Kaga Yuzen! Unbelievable craftsmanship and beauty. Also, the visit to the samurai section was interesting, educational, and beautiful, and was helpful for us to find ceramic gifts

Quality of Experience

Guides, Drivers and Staff

Ai was great!

Full Day Gokayama and Shirakawago Tour from Kanazawa

Japan

Into the mountains - beautiful! Two villages comprised of thatched roofed houses, less than 200 left in Japan. Beautiful setting, very peaceful. Learned a great deal about this culture

Quality of Experience

Guides, Drivers and Staff

Our guide Mai was also our driver -safe, excellent. A fount of information.

Transport

Kanazawa Geisha District Night Tour with Dinner

Kanazawa

A VERY interesting and educational experience regarding the history of Geisha 'culture' and how it lives on today

Quality of Experience

Food

Had a great, authentic dinner.

Guides, Drivers and Staff

Osaka-Nara day trip with Osaka Castle

Osaka

The deer! But the high point was the Buddhist Temple, largest man made wooden structure in the world circa 740s. It left me in awe. I was deeply moved and did not have the words to describe how or why. It stopped me in my tracks. The castle was also interesting. We chose not to visit the tower as it had already been a full day and we wanted time to find indigo dyed fabric - which we did!

Quality of Experience

Guides, Drivers and Staff

Asuka was an excellent guide!

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

An immersion in street food of Osaka. Interesting, but not the food of my first choice. Nonetheless, and worthwhile evening. VERY jam packed with people!

Quality of Experience

Guides, Drivers and Staff

Our guide was a bit of a 'newbie' and a bit nervous, but she was lovely.

Katana Sword Making in Kyoto

Kyoto

WOW, We REALLY made knives! A real blacksmithing experience

Quality of Experience

Guides, Drivers and Staff

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

A VERY full day with our guide Zumi! Visited the Shogun castle, and both Shinto shrine and Buddhist Temple. Each highly worth the visit with much learned and extraordinary beauty. Especially the garden at the Golden Temple and overall, the castle, where we learned about how each room of the castle was used to communicate awe to those who sought an audience with the Shogun.

Quality of Experience

Guides, Drivers and Staff

Can't say enough about how attentive and informative Zumi was. He forgot to give us a few pieces of information we had gathered during the day (and which he carried for us). he delivered them to our next hotel!

Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

Wow! Dressed to the 9's in kimono, AUTHENTIC! Not quite a formal teas ceremony, but more of a learning experience. Lots of fun!

Quality of Experience

Guides, Drivers and Staff

Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park

Japan

Yuki was amazing. He was our driver and guide. Excellent English, very informative all along the way,, explaining and describing, and answering our many questions. Helpd us locate and purchase sparkling sake! Beautiful trip through a mountainous area. Cedar 'forest at teh Kitaguchi Hongu Fuji Sengen shrine (other worldly big), Mt. Fuji was in the clouds, but its top emerged as we walked along one of the lakes. Delivered us safely t our hotel

Quality of Experience

Guides, Drivers and Staff

Transport

Authentic Pure Gold Kintsugi Workshop with Master Taku in Tokyo

Tokyo

Very interesting to learn about this practice and do it! We worked with a master. We have our pieces on display in our home.

Quality of Experience

Guides, Drivers and Staff

Transport

We walked and found a beautiful garden

Tokyo Day Tour with Tsukiji Outer Market & Senso-ji - East & Central

Tokyo

A very full first day in Tokyo with our guide Yumi. She was excellent, spoke English fluently, helped us find gifts to purchase, our first teacher on this trip about Shinto and - among other things - the history of the fish market and associated shrine, how to approach a shrine and temple, etc. Taught us how to use the subway. Can't say enough!

Quality of Experience

Guides, Drivers and Staff

Transport

Italy is amazing! The start of planning and booking with Irene was easy and Irene made sure to answer every question I had. Once the trip started, everything went as scheduled and we had constant communication with a travel team. Our guides through Liv Tours were awesome. They knew so much information and also engaged our teens through out. The cooking class with Towns of Italy in Florence was amazing and Lisa was an incredible instructor! Our food tour through Trastevere was so much fun. We enjoyed getting a tour of the neighborhood where the locals go and also tasting yummy food. Areulio (sp?) was amazing as well. Our favorite by far was Sorrento! We loved the Path of the Gods hike with Antonio through Leisure Italy. He was knowledgable and patient with us as we hiked. Dino, our driver was great as well for this hike! The boat day for our last day with Capitano Ago was just amazing. Our skipper, Orlando was great and we enjoyed the entire day seeing the coast and the blue waters. He recommended an awesome spot for lunch in Capri and even made the reservation for us! I can’t say enough about this trip, it was just incredible and our teens loved it as well! We can’t wait to go back!

We had the most wonderful trip to Iceland planned by Gummi! It was fast paced, and we saw so much of the beautiful country. He thought of everything including driving directions and restaurant recommendations. It could not have been a better trip!

Hotel Reviews

Vík Apartments

Vik I Myrdal

Our two bedroom in my room was very clean and right in the middle of town. The heated bathroom floors were an added plus.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pier Apartments

Vestmannaeyjabær

An absolutely wonderful place to stay! The kitchen was so well stocked and the house was so clean. You were literally on the harbor. We loved our night here!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Hotel

Hella

A good place to spend the night. We had a private apartment, which god us out of some of the craziness. It seemed like a very busy hotel with lots of people coming and going. It was a good spot for one night after a long day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Miðhraun - Lava Resort

Stykkishólmur

A great place to spend two nights. Loved the hot tub, sauna, playground and sheep. Room was very clean!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rey Apartments

Reykjavík

Good location and plenty of space. A little loud, but that is because you are so close to everything!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Icelandic Food Walk

Reykjavík

This was the perfect way to end our trip. We loved walking around the town and trying all the authentic foods. Our guide was funny and informative.

Quality of Experience

Guides, Drivers and Staff

Lava Show Vík

Vík

This was a very fun one hour activity before we had dinner and Vik. Our host was so knowledgeable and we learned a lot about volcanoes and what happens before and after an eruption.

Quality of Experience

Guides, Drivers and Staff

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Riding in a boat in a lagoon surrounded by icebergs that just came off a glacier is a once in a lifetime experience. We also were able to see Harbour seals that were incredible. I know that I will never do anything like this again and I am so happy that my family had this experience. It was truly incredible!

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

We really enjoyed this experience. It was neat to be able to see a glacier from the inside. I will say that it was more physically challenging than I expected, but I would recommend this to anyone.

Quality of Experience

Guides, Drivers and Staff

One Hour Rib Safari Trip

Westman Islands

This was one of our favorite activities we did throughout the week! The tour guide was so fun and the driver played the best music. Being able to get on the water around the islands was perfect. The suits that they gave you kept us extra warm and dry. I would 100% recommend doing this.

Quality of Experience

Guides, Drivers and Staff

Víðgelmir Lava Cave Experience

Iceland

This was a fun introduction into what a lava cave was. Our tour guide was wonderful and we learned a lot. Definitely worth going to see.

Quality of Experience

Guides, Drivers and Staff

★★★★★

This was one of the best trips we have ever taken. The itinerary was thoughtfully designed and offered a wonderful variety of experiences, from Cape Town and Victoria Falls to multiple safari camps across Botswana and South Africa. Each destination and camp had its own unique character, making every part of the journey memorable.

Bianca was highly professional throughout the planning process. She understood exactly what we were looking for and created an itinerary that matched our interests and travel style perfectly.

What impressed us most was how smoothly everything was organized. With multiple flights, transfers, camps, and activities involved, every transition felt seamless and stress-free. The logistics were exceptionally well coordinated, allowing us to focus entirely on enjoying the experience.

The accommodations, safari experiences, guides, and overall trip pacing exceeded our expectations. Everything worked exactly as planned, and we returned home with incredible memories and photographs.

We are 100% satisfied with this trip and would highly recommend this experience to anyone planning an African adventure.

We just returned from our trip to Japan and as the title says, the trip completely exceeded our expectations thanks to our local contact, Cannon. He was amazing to work with, start to finish, and even during the trip! Nothing was left to chance. Our entire experience was seamless. The excursions, the guides, the drivers, the hotels, were perfection. I can't imagine planning a vacation with Kimkim.

Hotel Reviews

Hilton Osaka

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Kyoto

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Green Hill Hotel Onomichi

Onomichi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Suiun

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Asakusa View Hotel Annex Rokku

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Osaka Highlights Bike Tour

Japan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer from Kyoto to Osaka via Nara

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Kyoto City Tour with Fushimi Inari-Taisha

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Tea Ceremony with Kimono & KAISEKI Dinner

Kyoto

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Hakone to Kyoto

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lake Kawaguchi & Mt. Fuji Ice Cave Adventure

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Yanaka Historical Walking Tour in Tokyo's Old Town

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo Guided Small-Group Biking Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Ivan was very responsive, flexible, and helpful in building an ideal trip for us. We like to stay busy, and Ivan always had quick and efficient ideas to fill the itinerary and maximize our experience. We hit a snag with passport control in Frankfurt that caused us to lose a day, however, Ivan was tremendously helpful in guiding us through our schedule pivot!

Emanuela and her team need to be commended for making our vacation in Iceland to be remembered for as long as I live. It was incredible to the experience the nature's beauty in Iceland. Trip planning, route tips, hotel accommodation, food spot recommendations and precautions to be taken, provided by Emanuela and her team were on the spot, helpful and made our trip more enjoyable, relaxing and stress free. Keep up the good work !!

We were overall very happy with the trip. The transfers for the most part and the stays were all great. And most of our tours were amazing. We also loved the details of little celebrations of our anniversary in each one of our lodgings. The ease of planning a multi stay trip in Italy was the best part, as all this planning would have taken us weeks on our own.
We had a couple of minor inconveniences, but otherwise were so pleased with the entire experience.
Our transfer to Cinque Terre could have been a bit smoother. We figured out easily how to get the car in Rome and then drive to Tuscany easily, based on instructions. After Tuscany, however ,there was some information we were missing. We needed to get the car to the drop off in La Spezia and then get on the train there to get to our lodging. None of this was mentioned in the transfer details. We also had to take a bus in La Spezia to the train station from the car drop off, also not mentioned. We managed this all fine, but would have been nice to know prior to the day of travel.
We were very grateful for the nice upgrade to rooms in Monterosso since we think the original hotel we were booked in was closed for repairs. This was a wonderful stay and we were treated so kindly there by the hostess Tamara.
Our other tours were very well done. The itinerary indicated that all the tour guides would be advised of my celiac disease and inability to eat gluten. The tours that included food were not all advised and on the boat tour in Cinque Terre the guide felt terrible as the boat had not loaded any GF items to make up for the appetizer, bread, or dessert for me. I was disappointed at this as was my husband as he was eating all the food and I could only eat the fish and salad. Lisa, our guide in Rome for our food tour was advised however and made sure that I had GF options for the majority of the tour. She was amazing as a first guide to start out the trip and we loved Rome even more because of her. Also our second food tour in Rome, dinner with a local, was in the same restaurant as one of our stops with Lisa. This would have been hard to predict, and overall did not take away from the experience, but it would have been nice to try a different restaurant. That guide, although I can't remember her name was amazing. She was a college student and had a great perspective on Italy.
The tour from Radda was a bit odd as the guide did not seem to know what our tour was supposed to entail and had some difficulty with English. We did a 10 k loop hiking which was fabulous and the scenery was amazing and the guide gave us a lot of good info about the area and local flora and fauna in English. However, that tour was supposed to include a wine tasting at the end and she did not have that as part of the tour.
Overall this was a lovely trip and having everything mostly planned for us was a life saver with our busy schedules. We also appreciated the detailed attention to the transfers at the beginning and end of the trip, as those long travel days are a lot.
Beatriz had great communication and going forward we have already planned on using KimKim for our next trip to Europe.