Kimkim Trip Reviews

The entire package was absolutely amazing. I lost count of the waterfalls - all of which were awesome.
Our tour of the Ice Cave was incredible and the hike on the glacier was a real high point of our journey.
The accommodation was excellent and in most cases the hotel meals were great.
Éric certainly put together a most memorable package.

Activity Reviews

Sky Lagoon

Iceland

A really nice way to finish our tour of Iceland.

Vatnshellir lava cave tour

Iceland

An interesting exploration.

Quality of Experience

Guides, Drivers and Staff

Myvatn Nature Baths

Lake Mývatn

Thoroughly enjoyed a relax at the end the day here.

Quality of Experience

Skaftafell Glacier Hike

Iceland

An absolute highpoint. Probably my wife's favourite. An incredible feeling being p on a glacier.

Quality of Experience

Guides, Drivers and Staff

Transport

Katla Ice Cave Superjeep tour

Iceland

Loved this tour and got some beautiful colourful shots of the cave. Stunning.

Quality of Experience

Guides, Drivers and Staff

Transport

Fontana Geothermal Baths

Iceland

Quality of Experience

This trip exceeded all of our expectations. I will use KimKim anytime I do a trip like this. And I will recommend you to my friends. The locations suggested to us by Anita were amazing. Her responsiveness and complete answers no matter what we asked were so appreciated. We particularly loved shopping, touring and eating in Porto, the challenging but gorgeous Sintra hike and our wonderful guide Felis, the great tour with our guide Telma of the Duro Valley and wineries. Breakfast at our Lisbon hotel, Heritage Avenida Liberdade was outstanding but our favorite hotel of the whole trip was the exquisite Eden Boutique Hotel in Boumaine Dades. The owner of the hotel gave us a personal tour of the property and we hope to come back some day. Alex of Lisbon Walker gave us a great tour of Lisbon-- we really felt like we understood the city, and Portugal, afterwards. Our hotel in Porto was great and Manuel gave us a comprehensive orientation and wide-ranging tour. Obidos wasn't that great a stop -- so crowded and our driver Nuno was a bit negative. Our hotel in the Algarve, the Lagos Avenida was so well located and beautiful, with a great rooftop pool and terrific breakfasts. We really enjoyed our 4x4 Algarve Sunset experience and our terrific guide, Carlos. We loved him. We also really enjoyed our Catamaran Excursion--it was a gorgeous day and very comfortable and fun ride. We hiked by ourselves to many beaches in the Algarve and had lots of fun shopping. We wouldn't have changed anything in Portugal really. We are very glad we got to Morocco and especially liked and appreciated Abdulla our guide for our multi-day trip to the desert. He was so interesting and fun to be with. He gave us a wonderful understanding of Berber culture and we will always be grateful for that. He became our friend. Our driver was also really wonderful --I'm sorry I can't remember his name but he was a great driver and very kind to us. As you know, we had an unfortunate incident on the way into our hotel in Marrakesh. My husband was pushed by a man in the alley lunging for his wallet who also hit my daughter. When we finally made it to the hotel they didn't seem to understand what had happened to us and took a very long time --almost an hour to get us into our rooms because hotel staff was busy with other guests. Also the riad we stayed at the first time didn't have the pool we had seen in the pictures and the breakfast service in the morning was terribly slow and the food not that great. We were never offered eggs but we overheard later that they were available. We probably should not have arrived that late into Marakesh and I wouldn't stay at that location again. They were very nice the second time we stayed there, moving us to better rooms than the first time but in general we wouldn't have stayed that close to the palace and the souk if it meant we had to walk that far down alleys from where the car dropped us to the hotel front door. We really appreciated the hands on support we got from Youssef who came with us on our last night shopping in the souk. He was very friendly and professional, and made us feel very safe. We enjoyed buying rugs from Omar in the rug collective but left thinking we probably didn't get that great a deal there. We're hoping the quality made the price worth buying there rather than from someone else in the souk. Our food tour with Morocccan Food Adventures in Marrakesh was probably the highlight of our time there. I can't remember our guide's name but he took us to such great places--it was delightful and we would recommend it to anyone. Our transfers between places were all great, everyone on time, and sending me texts the night before confirming. All the transfers were very professional and made everything happen so smoothly. I'm happy to say that early on my family wasn't sure it would be worth it to use a whole day in the car driving to the desert. But afterwards they said they couldn't believe they saw everything they saw and are so glad they went. It was stunning. The camel ride was longer than I understood it to be and was a little bit difficult and painful to stay on the saddle for some of the girls. But the ATV ride at sunset was beyond great. Our guides were terrific and the experience and views were spectacular. Thank you Anita, Espiritu, and KimKim for arranging such a memorable trip for the six of us!

Hotel Review

Eden Boutique Hotel

Boumalne Dades

this is one of the best hotels we've ever stayed at, anywhere in the world. Can't recommend it highly enough!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani

Portugal

camel ride was much appreciated but a bit uncomfortable for the women. The ATV ride at sunset was much much better!

Marrakech to Boumalne Dades via Ouarzazate

Portugal

Beautiful drive and amazing hotel -- the Eden --at the end

Marrakech Unseen: A Street Food Adventure

Marrakesh

don't miss this! it's the perfect way to see the souk and try Moroccan food--such a good tour!

4X4 Algarve Sunset Experience

Spain

don't miss this -- the view at sunset is spectacular and our guide so fun!

Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise

Porto

Telma was so so great! Loved her and all that we learned at the places we stopped. And the Douro was so gorgeous!

Sintra Heritage Hike: Hidden Secrets

Portugal

Our first trip to Japan and it was a bit of a culture shock but in a good way. Very friendly, helpful people. The food was amazing, even my husband who doesn't like fish too much was loving the food. The tour guides we had were very experienced, informative and friendly in Tokyo, Kyoto and Osaka, we enjoyed the tours and all the knowledge they had to give. The hotels that Olivia had chosen for us were perfect for what we needed and were doing while we were there, close to the train stations and sight seeing venues. Olivia was really good at getting back to us if we had questions. There was a bit of confusion with one of our tours but it was quickly remedied. The drivers and quides that we had would always text us the day prior to let us know where to meet and to give us any further information we'd need. The only thing I wish is that we would have seen the fall colours but the heatwave they were having during our stay caused the leaves on the trees to stay green so alas that was not meant to be. Next time.....

Hotel Reviews

The Royal Park Hotel Iconic Osaka Midosuji

Osaka

Nice quiet hotel, very helpful friendly staff. Nice rooms which were clean and quiet. Buffet was not the greatest but we made due.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kyoto Century Hotel

Kyoto

Nice hotel, and located very close to Kyoto station. Buffet was good and the rooms were clean and quiet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ryokan Aura Tachibana

Hakone

This hotel is a bit older but clean, we had our own private open air bath and a wonderful view! Nice and quiet and within walking distance to town and the train station.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tokyo Prince Hotel

Tokyo

Very nice helpful staff. Nice clean rooms and great service. The restaurants were lovely. Close to the train station we needed and to Tokyo tower.

Authenticity & Character

Location

Close to the train station we needed and to Tokyo tower.

Staff

Cleanliness & Comfort

Activity Reviews

1-Day Mt. Fuji & Hakone Join-in Bus Tour with Lunch (Departs from Shinjuku, Disband in Hakone)

Tokyo

Would have been an awesome trip, we however didn't actually get to see Mt. Fuji due to the bad weather, thanks Mother Nature! The bus was comfortable and the guide and driver were great. Lunch was provided and it was authentic so maybe not for everyone but okay with us.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Samurai Ninja Museum Tokyo

Tokyo

The museum is quite small but the staff are nice and know their history.

Quality of Experience

Guides, Drivers and Staff

Transport

Not too hard to find.

Tokyo: Sumo Show Experience with Chicken Hot Pot and a Photo

Tokyo

This was fun, a bit cheesy but still a good time. Food was okay.

Quality of Experience

Guides, Drivers and Staff

Transport

Make sure you have google maps to find the place

Full Day Tokyo City Tour

Tokyo

Great way to see the history and culture of Tokyo, our quide was awesome and even helped us to navigate the crazy train station. Had a great sushi lunch at her favorite sushi restaurant that was awesome!

Quality of Experience

Guides, Drivers and Staff

Very nice, knowledgable and fun.

Transport

Our guide met us in the lobby of our hotel which was perfect.

We had an incredible experience working with Guðmundur for our family trip to Iceland! Every detail was thoughtfully planned — from daily itineraries to local recommendations — making the trip completely stress-free. He was extremely organized and always quick to respond to questions or last-minute changes. Thanks to his expertise, our trip was seamless and unforgettable!

This was our first trip to Japan and it was an amazing experience! Katsu and his team of guides: Eriko (Hakone & Tokyo); Sachi (Kyoto); Midori (Hiroshima) were all extremely professional, on-time, knowledgeable, accommodating, and friendly. We felt like we were discovering Japan with family members as guides! Katsu helped us plan the itinerary; following up with video meetings to nail down trip details was very helpful and appreciated. When a typhoon closed the Yokohama port, delaying our initial arrival by two days, Katsu was able to make adjustments to our itinerary quite quickly... allowing very little impact to our experience. All members of the team were able give us insights into the Japanese culture that greatly enhanced our visit!
We highly recommend this team to help travelers discover Japan! A great experience, indeed!

Siena did a great job. My only negatives really don't concern KIM KIM. Diver was rude and not helpful in Santorini. Also the A/C did not work in the hotel.
The gentlemen who did our private Acropolis & Acropolis Museum Experience was great. So knowledgeable ,funny and kind. Also the gentlemen who did Meteora Private Off-the-Beaten-Path Villages & Countryside Excursion, Self-Guided Visit to Churches and Monasteries was very passionate and very kind.

Hotel Reviews

Hotel Keti

Santorini

breakfast was mazing and the view was unbelievable. Stairs were tuff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tsikeli Hotel Meteora

Meteora

Staff, room and food was excellent

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Off-the-Beaten-Path Villages & Countryside Excursion

Santorini

Quality of Experience

Guides, Drivers and Staff

The guided tour was perfect. The lady who did the guided tour was so knowledgeable, kind and very funny

Transport

Private Half-Day Exploration

Meteora

Quality of Experience

Guides, Drivers and Staff

Transport

Private Acropolis & Acropolis Museum Experience

Athens

Quality of Experience

Guides, Drivers and Staff

Transport

I travelled to Chile and Argentina from 10/03/25-10/17/25. I asked Lorena my travel expert to provide me an action adventure vacation that included the W trek in Torre Del Paine park Patagonia.
Lorena hit a home run with my itenary.
All the hotels I stayed in were very modern in awesome neighborhoods where I could walk to restaurants and shopping. She also arranged a bike tour in Santiago that was great
I had a friendly driver to take me to and from the
airports.
She arranged a local travel expert Valentina who was my WhatsApp go to for all my questions and on the ground support throughout my travel adventure. She was always available which took all the worry out of my vacation plans
The Wtrek 4day 3 nite in Torre Del Paine national park was amazing! It was a very challenging hiking experience but the scenery is stunning. Lorena picked the perfect amount of days for me to spend in the park. She also arranged my stay in the above ground tent which was a cool experience and all my excellent vegetarian meals.
My travel on the ground included extremely comfortable buses and it was awesome to sit back and view the beautiful landscape as I travelled from Chile to Argentina.
The hotels in Argentina were also super comfortable and the local hiking in El Chalten was great.
Lorena and Valentina did an amazing job providing me with a well thought out action adventure itenary in Chile and Argentina within my budget.
This is exactly what I wanted.

Nikola planned an amazing trip for us!

All of the guides were knowledgeable and interesting. They were very good at setting a pace appropriate for all participants. The hotels were top-notch. The transfers were smooth and efficient. Restaurant recommendations could not have been better.

Nikola was attentive to all of our needs. He responded to our messages promptly. Thank you, Nikola!

We hope to use KIMKIM for future travels.

Shawna was amazing to work with. Very articulate and patient, a wealth of knowledge and flexible. Every aspect, door to door, was thought of and executed. Bosco who met us at the airport, along with Oscar our driver, provide us with a readers digest version of some of the cities culture, history and politics. It was intriguing and fasinating. He assisted with our check in and a couple days later, retrieved us to head to the airport on our way to Cusco. He provided a breakfast pack for us. He checked us in and walked us all the way to TSA. Nothing short of a class act.

We were glad we met with Shawna in Lima the first full day there. She took us to an excellent coffee shop and then to a shop where enjoyed the most tasty chichoron sandwich. This was all before Nancy, our foodie and historian guide took us on a 6 hour city tour that both educated us and introduced our pallet to amazing cuisine. She too demonstrated her passion for her culture and region.

Once in Cusco Cesar our guide and ODee our driver could not had been more fun, knowledgeable and accommodating. Cesar is the epitome of the consummate guide. Expert level with every level of our trip locations and expert level of working with people. Our trip was made all the better and memorable because of him. We even met some of his family in Machu Picchu. We were dazzled by his ease of explaining everything and sharing so many insights of each of our destinations. They will never be forgotten.

Once back in Cusco, Juan, our guide seemed to be cut from the same cloth as Cesar. Attentive, humorous and sincere. Super knowledgeable and patient and accommodating. He checked us in for our flight back to lima.

We haven't stop raving about our trip, kimkim, our agent, guides and drivers to whoever will listen. And, of course, we share the great experience we had in Peru. It's culture, history, people and amazing sites.

Thank you all so much. We have so much love and respect for you and your country.

Hotel Reviews

Antigua Casona San Blas

Cusco

Perfectly lovely hotel to end our trip.

Authenticity & Character

Location

Staff

Every level, super polite and helpful. Front desk, bell service bag staff, restaurant staff, bar and spa.

Cleanliness & Comfort

Beautiful room. The sheep skin hot water bottle in bed was a very sweet touch.

Casa del Sol

Machu Picchu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sonesta Posada del Inca

Urubamba

So authentic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Innside Lima Miraflores by Melia Hotels International

Miraflores

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cusco Walking City Tour with San Francisco Church

Cusco

Quality of Experience

Guides, Drivers and Staff

Transport

Palcoyo Rainbow Mountain Tour

Cusco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon at Machu Picchu

Aguas Calientes/ Machu Picchu

Quality of Experience

Guides, Drivers and Staff

Transport

Maras & Moray

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Pachamanca: Traditional Andean Underground Cooking

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Visit to Ollantaytambo

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Pisac Archaeological Site

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Lunch at Hacienda Sarapampa

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pass by Pisac Market & an Andean camelid Farms

Sacred Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Art and Local Cuisine in Bohemian Barranco

Lima

Nancy was so natural and passionate. Super informative. A reservoir of the cities history and culture. She was amazing. As was the food

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We love that it was so comfortable and private

Welcome to Peru and Lima

Peru

Bosco and Oscar were delightful and welcoming

Quality of Experience

Guides, Drivers and Staff

Transport

Eirini was very helpful and very responsive throughout the entire planning process. She was able to make changes to our trip without trouble and provided excellent suggestions and guidance for our trip to Italy. Eirini connected us to a local guide while we were in Italy and although we were a little confused as to why we were connected to a different person, Eirini still was there to answer our questions, along with Francesca from StoryWalking who was our more direct contact during our trip. Eirini chose great accommodations and food tours for us to be a part of and it was so nice to have all of the accommodations and reservations taken care of for us. We did run into a problem on our trip, that was out of both KimKim/StoryWalking's control and our control. We were a little stressed out at having to spend more money because of this issue however, Francesca from StoryWalking was able to help us out throughout the process and helped to ease us and provide us with private transportation, even though it was originally not going to be possible.

Hotel Reviews

Una Villa - Amalfi Boutique B&B

Amalfi

This B&B was breathtaking! The B&B had someone carry our bags down the stairs to our room and the entire staff was very friendly and helpful. The common space at the hotel was absolutely gorgeous and very peaceful. Our room was very beautiful with an incredible balcony and view. The bathroom was a little tight and strangely did not have much privacy however, it was still very nice. Breakfast was so nicely served to our room each morning and we got to choose as much food as we wanted! It was so nice to sit out on our balcony and eat every morning. I was surprised when we walked in the room that it was different from what was pictured on the itinerary however, it was still very nice. A wonderful surprise at the end of our stay was a gift of lemon pasta from the staff as we checked out. It was just one of the many impressive touches this B&B had.

Authenticity & Character

Beautiful aesthetic!

Location

It was a bit of a walk to the center of Amalfi however, all of Amalfi coast was a lot of walking so this really wasn't too bad of a location.

Staff

Very very nice and helpful!

Cleanliness & Comfort

The bed was incredibly comfortable and the room was cleaned and organized every day.

Artemisia Domus Napoli

Naples

This hotel was a little confusing to get to but it was beautiful and the staff was very friendly and helpful. The bed was the comfiest bed we slept in all vacation. The room had a great view of Mount Vesuvius and was nice and spacious. Breakfast in the morning was very good and the gentleman serving the breakfast was very nice.

Authenticity & Character

The hotel itself doesn't necessarily have what I would call "Napoli character" however, it was very uniquely decorated and very nice and comfy.

Location

Great location within easy walking distance to all the restaurants and night-life. When the driver initially pulled up to the gate for the hotel, it was a little confusing and concerning however, the location really was great.

Staff

Cleanliness & Comfort

Comfiest bed!!

Alfieri9 Boutique Hotel

Florence

We are so sad we only got to spend one night at this amazing boutique hotel. Silvia, took AMAZING care of us from the second we walked in the door. She greeted us with such kindness and provided us with local recommendations for food and shopping. The room was beautiful and very large. The common area was beautiful and nice and quiet. Breakfast in the morning was intimate and very good! The cappuccino was the absolute best we had in all of Italy! When we return some day back to Florence, we will absolutely be staying at this boutique hotel again.

Authenticity & Character

Location

This location was nice and quiet and very safe as it is a residential area. It made it a little further of a walk than expected, to all of the action of the city however, it was still walking distance to everything.

Staff

Silvia was the absolute best!! She was so friendly and helpful from the moment we walked in the door.

Cleanliness & Comfort

Ca' dei Proverbi Suites

Venice

This hotel was absolutely perfect! We were blown away when we walked into this beautiful suite. We couldn't believe how big the room was and how nice all the accessories in the room were. The staff was so nice and helpful and the breakfast included each morning was intimate and very good. The location of the hotel was great and the water taxi was able to pick us up right next to the check-out location.

Authenticity & Character

It has 2 floors in your room!

Location

Right next to a bunch of great restaurants and not a super busy area with tourists

Staff

Cleanliness & Comfort

Activity Reviews

Boat tour to Li Galli islands and Capri from Amalfi

Italy

This boat tour was a once in a lifetime experience!! The boat was comfortable and the driver of the boat, Enzo, was very good! He made the ride super smooth and even when navigating some waves, I never felt like the boat ride was choppy. Guilia, our guide, was extremely informative and very helpful throughout. She communicated via WhatsApp with us and this helped us to feel super comfortable and confident in being in the correct spot for the boat. We were able to stop in Capri for 3 hours and then we were able to go for a quick swim in a great, secluded spot, near the coast. There was a champagne toast during the ride and a limoncello toast with a biscuit. We were lucky and ended up meeting the nicest people on the boat with us that day.

Quality of Experience

Guides, Drivers and Staff

Guilia and Enzo were great!

Transport

Very comfortable and good sized boat.

Naples Street Food Tour

Italy

This tour was very unique and unexpected! This tour helped us to see the beauty and the amazing culture and history of Naples. All the stops were delicious and there were plenty of them, including a nice surprise of a limoncello stop. Very unique food items that we would never have thought to stop at if we didn't have this tour. The timing of the tour was perfect with it being at night-time. The streets of Naples really come alive at night!! My only "negative" comment is that some of the stops felt a bit "tourist trappy" and at 2 of the stops, the workers there were trying to get us to buy other stuff instead of just letting us be on the tour. What we were alerted to as "tourist traps" from locals appeared to fit the bill at the fried pizza and the regular pizza stops. Despite this, all the food was still very delicious!

Quality of Experience

Guides, Drivers and Staff

Our tour guide was very knowledgable and did a good job managing such a large group.

Transport

Walking along the streets of Naples was magical!

Florence Traditional Food tour

Florence

What an awesome experience this was!! Our main guide was Mara and she was training a guide named, Viola, during our private tour. Both ladies were absolutely amazing and so friendly. They provided us with so much history and local tips along the way. They were both so enjoyable to spend this time with and the stops along this tour were all incredible and delicious! The stops were all very special to Florence culture and it was the most different and delicious food we had on our trip. I would do this tour again and would highly recommend either Mara or Viola!

Quality of Experience

It was just me, my husband, and the tour guides and it was so intimate at each stop. Our first stop the wine bar was closed to the public and was just us inside, which was very special.

Food

Every single stop was delicious and I honestly couldn't even choose a favorite stop.

Guides, Drivers and Staff

Mara and Viola were top notch! Very friendly, informative, and just a genuine pleasure to be around.

Transport

It was all on foot but that was perfect to digest in between each stop.

Venice Gondola Ride

Venice

This was a very short ride and it was a little confusing trying to find the correct gondola meeting point. The guide was fun and provided history along the way. I do wish the ride was a little longer however, it was very memorable!

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide was an excellent "driver".

Our 3 guides were informative, well prepared, kind, friendly and accommodating. And our driver was amazing as he navigated the busy streets of Delhi, Jaipur and Agra. The hotels also were all clean and comfortable. Thank you, Lim Kim for helping us plan a wonderful trip to India.

Hotel Review

ITC Mughal

Agra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jaipur Sightseeing Tour

Jaipur

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day visit to Akshardham!

Delhi

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day New Delhi Tour!

India

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day sightseeing - Old Delhi

Delhi

Quality of Experience

Transport

Unearthing Delhi’s hidden gems (Half Day Tour)

Delhi

Quality of Experience

Guides, Drivers and Staff

Transport

Majid was very responsive and developed a tour that fit our taste and time frame. We had a wonderful driver and guide. It was a memorable journey

Hotels were in very good locations for walks thru older parts of Lisbon, Porto ,Grenada and Barcelona. Hotel staff were very helpful on suggestions for restaurants. The tour of wineries in the Douro Valley was an amazing day thanks to our guide. We regularly relied on Rick Steves walking tours to navigate thru cities and sites of interest, supplementing your information on places to see. A detailed map can be very helpful. We really enjoyed two and a half days of hiking in the Pyrenees Mountains near Sort with a wonderful guide. We also had a morning of birdwatching there with a guide, seeing kettles of Vultures over the mountain ridges. We also really enjoyed listening to Fado music performed at the hotel in Porto. We went to flamenco performances on two nights in Grenada. All in all we had a wonderful, very enjoyable trip. Thanks for working so well with Ruth and Adrian in setting this up.

Hotel Reviews

Room Mate Macarena

Madrid

Only there one night, enjoyed seeing Prada museum. Seems odd to have staff and checkout in lobby on 9th floor, a little inconvenient for checkout at 6:15 AM from our room on 1st floor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Leo

Granada

Very good location, near cathedral and Plaza Bib-Rambla. Hard to find front door to lobby on returning to hotel, kept coming back to back door which did not connect. After 3 days we figured it out.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room Mate Pau

Barcelona

Wonderful location, near Plaza Catalunya, excellent breakfasts, very good suggestions on restaurants with good local food

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Menina Colina Guesthouse

Porto

Staff very helpful, helping us get an early breakfast on day we went up Douro valley, and on day we left for airport. Also Fado performances were on first floor of hotel, and we really enjoyed it.

Authenticity & Character

Beautiful garden behind hotel, with tables, lovely area to sit and enjoy evening

Location

Staff

Cleanliness & Comfort

Nicola Rossio Hotel

Lisbon

Very helpful staff, with restaurant and walking suggestions.

Authenticity & Character

Location

Staff

Very helpful, friendly and informative

Cleanliness & Comfort

Activity Reviews

Self-Guided Visit of Madrid's Renowned Museums

Madrid

Self-Guided Walk in Albaicín District

Granada

Guided Alhambra & Generalife Visit

Granada

Self-Guided Granada Walk

Granada

Self-Guided Walk in Barcelona’s Gothic Quarter

Barcelona

Self-Guided Vila Nova de Gaia Port Lodges

Porto

Self-Guided Local Markets

Porto

Self-Guided Viewpoints Adventure

Lisbon

Park Güell & La Sagrada Família Experience

Barcelona

Amazing cathedral, very inspiring.

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Day Trip with Wine Tastings & River Cruise

Porto

Beautiful drive up valley, looking at vineyards. Wonderful guide!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vicky did an excellent job with the excursions and details of our trip. We gave her a wish list of what we wanted to see and she fulfilled it beautifully. She was always very responsive with any inquiries we made and addressed them immediately. She placed us in accommodations that were lovely and centrally located which enabled us to spend more time on our daily outings, not having to worry about transportation from place to place. I would definitely work with Vicky on any return trip to Australia!

We are so glad we made the decision to go through kimkim for our trip to Italy. It was very daunting to coordinate all the accommodations, excursions, and transportation in four different cities in a different country but Manuela did a great job easing our worries. Manuela curated an exact experience we were looking for with safe and comfortable accommodations, seamless transportation, and desirable experiences that brought in history, romance, and adventure. Any questions we had were answered promptly. There were many logistics to plan out with our itinerary and every single one happened without an issue. The only recommendation we have is to include the name of the company for any of the excursion to make finding who we need to meet easier. Oftentimes there were multiple tour companies at the same meeting spot and the same time and when we didn’t have a name of the guide, it would’ve been helpful to know the name of the company to ask around. Thank you so much, Manuela and the kimkim team for making our 5 year anniversary a trip of a lifetime.

Our guide was Ilyace. He was wonderful. He looked out for us especially in a country that we are not familiar with. He is very knowledgeable with the area we visited and provides us with a 24/7 service if we need him. Will definitely check to see if he is available on our next visit to Morocco.

Hotel Reviews

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

The Ritz of Morocco

Authenticity & Character

It’s a Marriott/Hilton vacation club resort

Location

Very close stroll to the port and Medina

Staff

Great. Helped us made dinner reservations and guide us where to go

Cleanliness & Comfort

Extremely clean

Riad Pachavana

Marrakech

Close to everything

Authenticity & Character

Feel like a honeymoon suite.

Location

Easy access and easy to find our way back from the Medina

Staff

Very nice

Cleanliness & Comfort

We have dirty glass. Did not get replaced or clean but just flipped over.

Riad Ksar Ighnda

Ait Benhaddou

It’s a fortress. We stayed in a castle!

Authenticity & Character

It’s like a magical Oasis inside a fortress.

Location

Staff

They were nice

Cleanliness & Comfort

Room was nice. Only 4 stars because out of all the places that we stayed, they have the oldest and crappiest AC unit. Barely any air.

Orient Desert Camp

Merzouga

Awesome service. Awesome experience. Must visit. Staffs were more than accommodating. Food was excellent.

Authenticity & Character

Felt like we were back in time

Location

Great glamping experience

Staff

Go above and beyond

Cleanliness & Comfort

Immaculate. Did not feel like we were in the desert. Feels like we are at a 5 stars hotel

Riad Villa Midelt

Midelt

Old need to be renovated

Authenticity & Character

Compared to our previous stayed, need improvement

Location

Staff

Cleanliness & Comfort

Have to stuff the shower drain so the smell doesn’t permeate the whole room. The drain hole was stuff when we arrived and then I realized why.

Riad Braya

FesfE

Feels like an Oasis

Authenticity & Character

We stayed in a majestic room

Location

Close to everything

Staff

Extremely nice and accommodating

Cleanliness & Comfort

Spotless

Hotel Dar Mounir

Chefchaouen

Like staying in a fairy tale

Authenticity & Character

Fairy tale story book

Location

Central to everything

Staff

Awesome

Cleanliness & Comfort

Very clean

Barceló Casablanca

Casablanca

Authenticity & Character

Look new and elegant

Location

Close to a lot of eatery and shops

Staff

Accommodating

Cleanliness & Comfort

Clean and strong water pressure

Activity Reviews

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Essaouira

Essaouira

Quality of Experience

Guides, Drivers and Staff

Local guide was very knowledgeable

Transport

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Majorelle Gardens

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

Quality of Experience

Food

Our local guide took us to a great underground roasted goat restaurant

Guides, Drivers and Staff

Transport

Ait Benhaddou to Marrakech via Tizi N'Tichka pass

Morocco

Magnificent views.

Quality of Experience

Guides, Drivers and Staff

Ilyace was great to make the curve turns so the ride was very smooth.

Transport

Private Transfer from Merzouga to Aït Benhaddou via Dades Valley

Morocco

Great views. We have great pictures.

Quality of Experience

Guides, Drivers and Staff

Transport

ATV Ride in the Dunes of Merzouga

Merzouga

Go higher and farther than where the Camels can take you.

Quality of Experience

Guides, Drivers and Staff

ATV guide was great and thoughtful

Transport

Ilyace hooked us up with everything.

Morocco Last Nomads Experience: Tea, Tales & Desert Adventures

Merzouga

It a good experience to understand the cultures and the hardship of others.

Quality of Experience

Food

Tea was good.

Guides, Drivers and Staff

Transport

Drive from Midelt to Merzouga via Erfoud with a Saharan Camel Ride

Morocco

Great experience. Must try at least once. Also nice to enjoy the sunset in the middle of nowhere in the desert. Our guides help us take wonderful pictures

Quality of Experience

Wonderful time.

Food

Extremely tasty. Feels like a 4 stars restaurant in the middle of the desert

Guides, Drivers and Staff

Was there for us if we needed him

Transport

Private Journey from Fes to Midelt

Morocco

Quality of Experience

Food

The food was good and the restaurant owner was very generous and authentic

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

It’s a maze. Felt like ants.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Casablanca to Chefchaouen via Rabat

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quick Tour of Casablanca with your Driver-Guide

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Hassan II Mosque

Morocco

Was really nice and impressive. There is a tour for every language

Quality of Experience

Guides, Drivers and Staff

Our driver Ilyace was great.

Transport

Got our tickets and we did not have to wait to enter. Everything was very smooth.

Andreea helped plan our trip for a six-day drive around Calgary, Lake Louise, Golden, Jasper, Clearwater, Salmon Arm, Revelstoke and Canmore. I am SO glad we went in mid October instead of earlier when it is so crazy busy with tourists. We lucked out and the weather was sunny and lovely each day and the traffic was MUCH less crowded then in the summer months. The color changes of the trees was beautiful. We really appreciated Andreea listening to what we needed and didn't need in accomodations and tours. My husband and I are 76 and 79, and having Kim Kim help plan out the hikes, tours, and places to stay and visit, made the trip so much more relaxing and enjoyable. The driving was great and Kim Kim has helped plan trips for us in the past and will again in the future. We don't travel with a group , just the two of us or maybe one other couple, and Kim Kim has always come through for us: Iceland, Arctic Circle in January in Norway (yep, January, and it was incredible), Quebec City/Montreal. Kim Kim LISTENS and plan the trips with us. Couldn't be happier!

Hotel Reviews

Prestige Harbourfront Resort, WorldHotels Luxury

Salmon Arm

This place was very nice, the rooms were probably one of the nicest we stayed in on our trip, but I was surprised that the bathroom had tubs that were so high and with no safety grab bars, that my husband couldn't take a shower because he has had two hip replacements, and without at least some bar to grab on and with the very high sides to the tub, it would be dangerouse. The staff was very helpful .

Staff

They really go out of their way to help people. The woman at the front desk even ran a breakfast menu up to our room and someone else came up quickly to show me how to use a rather differnt coffee maker.

Cleanliness & Comfort

Best Western Plus Gateway to the Falls

Clearwater

This was the one place we stayed that included a free breakfast, and it was fantastic. It was nice to wake up and not have to drive or walk somewhere to eat breakfast or spend a lot of money eating at the hotel. The woman who manages the kitchen, Robin, was so friendly and helpful and the food was very tasty, well-made, and varied.

Location

Staff

Robin, the woman who manages the kitchen where they offer a verty tasty breakfast.

Cleanliness & Comfort

Activity Reviews

Columbia Icefield Glacier Exploration

British Columbia

This was amazing! We have see a lot of glaciers, in Alaska, Austria, and a few other places, but this place really was impressive. Also, seeing the change over the years due to climate change was an eye opener.

Quality of Experience

Visit the Golden Skybridge

Golden

This is apparently Canada's highest suspension bridge, and walking across it was fun. This would be a place that kids would enjoy because they have a fun area where you can zip-line, climb and play in a creative playground-type area.

The whole trip was unbelievable. Well planned out and completed for the most part without any hiccups.
We had two excursions in Lagos but felt the second one that you planned was too similar to the first. We felt this should have been picked up by one of your staff and we could have ordered something different. The sunset tour which took place first, was quite uncomfortable for that long of a drive and we were advised a picnic was to be provided but we were given a full meal which was great. Our only problem with this tour is we were not advised of the length of time and we were not prepared with jackets or sweaters to be driving late at night - a note should be sent to people taking this to advise to bring something warm. The jeep was quite uncomfortable for the length of time as well. The second tour our guide Rue was very accommodating. We experienced a wonderful unplanned trip after he spoke with uas and it was decided that the previous days excursion was too similar. He took us to some wonderful areas in the region and showed so much passion for what he was showing us. We called it "Rue's Romantic Tour" He was awesome and
so was his boss for allowing him to do something different with us. Thank you - It truly was a trip to remember.

Hotel Review

Seda Club Granada

Granada

Absolutely stunning hotel - extremely comfortable and staff were exceptional. I would take one star off for a service which was provided for us. One thing negative it was the price of the laundry service - We received it back and it was still too damp to pack and compared to all other locations their prices were at least 3-4 times higher. That left a bad taste.

Authenticity & Character

It was just over the top. - who gets Dyson hair dryers at a hotel. Just extreme comfort.

Location

It was a beautiful hotel situated in a park area. Easy access to squares for restaurants and shops.

Staff

Very pleasant and accommodating.

Cleanliness & Comfort

Beds were lovely as were the towels. Ambience in room was top notch

Activity Reviews

Wine Cellar Guided Visit with Lunch

Douro Valley

Beautiful facility. Lunch was our favorite meal on our trip The lady at the winery had a bit of an edge. Could have done without some sarcasm

Quality of Experience

Food

the whole meal. awesome

Guides, Drivers and Staff

Driver was excellent - Telma Guide was not super professional

Transport

Wine Experience in the Douro Valley & River Cruise

Douro Valley

Quality of Experience

Guides, Drivers and Staff

exceptional guide -Telma

Transport

great driver

Lisbon Roots: A Walk Through Flavors & Tradition

Portugal

Quality of Experience

Food

Guides, Drivers and Staff

Discover Rural Algarve

Portugal

WE did not do this had a different experience with this guide thanks to him and his boss for allowing us to change saw some beautiful beaches, spent time at a cafe overlooking the ocean and learning some really unique things.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

4X4 Algarve Sunset Experience

Spain

Over rated. Beautiful at the top. Long cab to get there, get in a jeep and go quite a distance uncomfortable Chilly at night should advise people to bring a jacket or sweater.

Quality of Experience

Guides, Drivers and Staff

Transport

shorter trip in another vehicle

Monumental Seville on Foot & Visit Real Alcázar

Seville

Great tour - guide was a little too quiet. She was very knowledgeable but tough to hear.

Quality of Experience

Guides, Drivers and Staff

a microphone would have helped

Private Transfer {{start_location}} to {{end_location}} via Ronda & the White Villages

Spain

Beautiful scenery - long drive. Not sure what happened but we had a driver who could not speak English. He tried very hard. Two drivers showed up and he was given us. Felt it should have been better organized. Not fair to him but he was unable to tell us about what we were seeing.

Quality of Experience

Guides, Drivers and Staff

Transport

vehicle good, driver good, poor roads

Guided Visit: Alhambra & Generalife Gardens

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

A Night of Flamenco in a Sacromonte Cave

Granada

Was an experience to share a cultural passion. Too cramped in the facility

Quality of Experience

better venue

Toledo Highlights Day Excursion

Madrid

Wonderful tour of Toledo with a guide who was passionate about what he was telling us

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Madrid’s Old Town

Madrid

Quality of Experience

Guides, Drivers and Staff

Small-Group Montserrat & Penedès Region Winery Excursion

Barcelona

The experience was so so. I felt having to pay for everything to enter once there was ridiculous. Considering we paid for the tour. Montserrat was a bit of a bust for that reason but beautiful atmosphere. winery was ok

Quality of Experience

Guides, Drivers and Staff

Transport

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Great food with a wonderful tour guide

Quality of Experience

Food

Guides, Drivers and Staff

Traditional food was excellent

Transport

Barcelona & Gaudí: An Architecture Walk

Barcelona

Experience was great and a very knowledgeable guide. Enjoyed his enthusiasm.

Quality of Experience

Guides, Drivers and Staff

Transport

a taxi was required for transport which worked out fine

Trip was amazing and Francesco and the team was ideal to work with from beginning to end! Highly recommend!

Noga did an amazing job organizing our trip to Iceland. She captured all of our goals and budget and created the perfect trip and schedule for us.
We wanted to visit several waterfalls, mineral springs/lagoons, an ice cave, and snorkel at the Silfra Fissure. We also wanted to only drive 2-3 hours a day and wanted to see the Northern Lights.
The itinerary Noga created was perfect!
She and the staff at Kimkim were always available to us in times of need.
The app that presented our custom itinerary with links to Google Maps and tickets for activities and hotels was amazing. It made logistics so simple!
We highly recommend Kimkim and Noga for trips to Iceland!