Kimkim Trip Reviews

Amazing family trip!! Everything went smoothly and all the activities were great! Alex did a great job!

We took two granddaughters with us to Hungary and Austria (girls were 12 and 16). Our trip included four cities: Budapest, Graz (Austria), Salzburg, and Vienna. The planning was stellar, with tours and events that each of us loved. The guides in each city were excellent. Of special note: in Budapest: Zoltan Bosnyak went out of his way to show us where scenes from "Gloomy Sunday" were filmed. In Salzburg: Ben Aouicha took great care of us, and became like family. We even took a picture with him, and he texted to ask us how we liked Vienna (where we went after Salzburg). In Vienna: Roland Zucker was incredibly knowledgable, and took us on the "Third Man" tour. He was able to explain all about the Habsburg dynasty and who was who in the lineage. kimkim support was excellent. The few times that something was unclear, or a small problem arose, they responded immediately and made it right. We would recommend kimkim for anyone looking for a special vacation, with fine hotels, great sightseeing, and fun special events. Highlights included: dinner boat tour on the Danube in Budapest, dinner concert of Mozart's operas in Salzburg, Vivaldi concert in Vienna, and adequate time for the Prater Amusement Park in Vienna.

Activity Reviews

Discover Culinary Diversity @ Naschmark Food Tour

Vienna

Perfect for "Foodies". The tour gave us a chance to see and taste lots of international specialties, dried fruit, nuts, spices, falafel, cold cuts. We didn't need any lunch after this tour.

Evening Cruise and Dinner with Champagne

Budapest

This may have been our favorite event. The food on the cruise was excellent, and floating down the river was delightful. It was spectacularly beautiful as it got dark, and the lights on the buildings were turned on. Just magical. And we had great weather for this tour.

Private Guided Visit — Austrian National Library (State Hall)

Vienna

This is the most beautiful library. Our guide, Roland Zucker, knew everything, like who were depicted in each statute, and the ceiling frescoes, he pointed out the coats of arms. He also described how the library came into being, and the ages of the books. I would highly recommend this visit. It is really an amazing experience.

Half day Retro museum + Palatinus Baths Margaret Island

Budapest

The Retro museum was fun. I was not prepared for the baths, and we didn't really have enough time, since there was a long walk to get to and from the baths. Lunch options were poor, and took time away from the baths themselves. I didn't realize until too late that the different pools were different temperatures, so I didn't make full use of the experience. More preparatory information would have helped.

“The Third Man” Filming Locations Tour

Vienna

Our guide, Roland Zucker, had an annotated book of the Third Man, and he showed us filming locations all over central Vienna. We did a lot of walking. Very interesting.

🎬 The Sound of Music: Private Salzburg Experience 🎶

Salzburg

Our guide, Ben Aouicha, was very personable, and very knowledgable. He showed us the locations, and where the best camera angles were. His driving was careful and competent.

We spent 10 fantastic days in Costa Rica. We started in Arenal and stayed at the Arenal Springs Resort and Spa, great staff and a beautiful property. We had three tours, a volcano tour with Mariano, a bird tour with Mau, and a night tour with Pablo. Loved all three. The guides were really friendly and informative. We learned a lot.
Next we went to Monteverde, we drove route with the new bridge. The view was worth it but make sure you have a 4x4 and check water levels at the rivers. We stayed at the Koora. I would go back to Montverde just to stay here. The staff here is the best I've met in all of my travels.
We ended our trip in Tamarindo for a few days of sun and relaxation. It was our first time having a close up look at Howler monkeys. We will be going back to Costa Rica!

Hotel Reviews

Koora Hotel

Monteverde

This hotel has the best staff of any place that I've stayed. I wanted to hug them when we left. This will make me seek out more Seaglass properties.

Authenticity & Character

Location

Staff

They are so friendly and so professional.

Cleanliness & Comfort

Arenal Springs Resort

La Fortuna

Beautiful property, friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Sloth Observation Tour

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

We really appreciated how experienced they were. Showed us how to locate them in the wild.

Transport

Private Night Excursion in Rainforest and Wild Frog Sanctuary

Arenal/La Fortuna

I love frogs and lizards, I do not love spiders and snakes. I left this tour feeling more comfortable and more educated. Pablo was an excellent guide, extremely knowledgeable and answered my five billion questions. He even spotted a juvenile Sloth for us to see, we were able to see it moving around.

Quality of Experience

Guides, Drivers and Staff

Transport

Private: Birdwatching in Arenal Mundo Aventura Park

Arenal/La Fortuna

Mau is a great guide! His passion for birding is contagious. My husband and I have now downloaded the Merlin bird app to use in every place we visit. Take this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

We spent five hours with Mariano. We learned so much about the history of Costa Rica, the plants and the animals. We had lunch together at the Red Frog, great casual food. Loved the coffee!

Quality of Experience

Guides, Drivers and Staff

Transport

My son and I had a great time traveling around the country and trying new foods. Our guide was helpful and reacted quickly when we needed to change our itinerary.

Activity Review

Osaka Local Foodie Tour in Dotonbori and Shinsekai

Japan

The food was good, but the real experience is the history we learned as we walked from restaurant to restaurant.

Quality of Experience

Guides, Drivers and Staff

My husband and I went on my honeymoon which was planned by Gustavo and everything went perfectly! Our transportation was always right on time and always in communication with us. They were all super helpful and friendly. Check in at each hotel went seamlessly and even had champagne and snacks when we arrived. Each excursion/activity that was planned also was easy to get to and the guides were wonderful. Would definitely recommend Kimkim to anyone looking to go away and we will definitely use again in the future!

Hotel Reviews

Blue Waves Suites

Paros

AMAZING place. This hotel was the best. When we arrived the staff was so helpful, showed us around and gave us info on the area. We had a decent sized kitchen with everything you would need. The bathroom had anything you could have possibly needed as well as a washing machine. The bedroom had more than enough space and the deck attached was looking right over the water. Breakfast served every morning was also so so good! The best part of the hotel is the staff. They went above and beyond with everything.

Authenticity & Character

Location

I liked the location because it was quiet and calm so if you are looking for more nightlife you would need to go elsewhere but the restaurant right next to it, Kima- we went to everyday- it was SO good. We were able to walk down to other beaches and the walk was easy and very pretty. We were able to take the bus easily across the island and also had a car but did not use it much!

Staff

The best staff we have ever experienced at a hotel. Helped us set up car rental, gave recommendations on every stop to make while we explored, from beaches, to restaurants, to shops- we did everything and every recommendation was worth it.

Cleanliness & Comfort

Super clean and bed very comfortable!

Kasimatis by La Perla

Santorini

This hotel was wonderful. Incredible views and loved the private hot tub. Breakfast was delivered to the patio each morning and was always delicious.

Authenticity & Character

Location

Hotel was in a great place to be able to walk one way to Oia and the other through so many shops and restaurants.

Staff

Cleanliness & Comfort

Niche Hotel

Athens

Hotel was in a very walkable area. Very clean room. Great views and breakfast was GREAT!

Authenticity & Character

Location

Very walkable

Staff

Cleanliness & Comfort

Activity Reviews

Private Evening Neighborhood Walk

Athens

Our guide was super friendly, knowledgeable and fun. We had a blast and learned a lot!

Quality of Experience

Guides, Drivers and Staff

Transport

7 Course Cycladic Dining & Wine Pairing Experience

Paros

The staff and food were both incredible!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Kimkim and Serendipity Adventures were fantastic to work with! Bryan, Adrian and Nancy did a fantastic job planning the trip, adjusting it for me and the supporting us during the trip for anything we needed. Our family vacation was fun and seamless due to this team. Thank you!

We can honestly say that our trip exceeded our expectations🎉🙏✨.

From the very beginning, our travel specialist, Io, was wonderful. We had many ideas, many questions and, of course, many little details that were important to us. She listened to everything with incredible patience and really tried to understand what kind of trip we wanted. And the final itinerary truly felt like our trip, not just a standard tour. We also loved Io’s warmth, honesty and obvious love for Peru.

Everything during the trip was very well organized too. The transfers, hotels, activities and all the logistics worked very smoothly.

We were also very happy with our guides and drivers. Our guides were knowledgeable, kind and professional, and their love for their country made our experiences even more special.

One of the best examples of how well the team took care of us came at the very end of our trip. We decided to make a major last-minute change to our itinerary, and in a very short time they arranged a completely new plan for us. And, everything worked perfectly as well.

From the first days of planning until we returned home, we felt that we were in very good hands. For us, this was not just a well-organized holiday. It was a very personal and unforgettable journey.

A big thank you to Io, the operations team, our guides, drivers and everyone who helped make our trip so special. We would happily recommend Io and her team to anyone planning a trip to Peru.

All our guides were great and definitely helped us learn and really helped us embrace the true essence of Peru and its culture.

Hotel Reviews

Eco Amazonia Lodge

Las Piedras

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sol Natura Hotel

Ollantaytambo

Tika Wasi Casa Boutique

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel El Tambo

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

EcoAmazonia Lodge - Lago Sandoval 3/3: Flight to Lima

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Shared Ziplining & Via Ferrata in The Sacred Valley

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Shared Interactive City & Gourmet Lima Food Tour (AM)

Lima

Quality of Experience

Guides, Drivers and Staff

Transport

EcoAmazonia Lodge - Sandoval Lake 2/3

Puerto Maldonado

Quality of Experience

I

Food

Guides, Drivers and Staff

Transport

Flight to Puerto Maldonado: EcoAmazonia Lodge - Sandoval Lake 1/3

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Machu Picchu (Private Guided tour in Machu Picchu)

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

The entire trip plan was designed beautifully. The driving time was constructed allowing me time to travel the entire Ring Road and the West Fjords yet it allowed me enough time to not just stop and see the sights but to participate in activities and to hike a great deal which was an important desire of mine. During the trip two scheduling conflicts occurred one totally my mistake and the other was an activity booking error. The Kim Kim team responded quickly and both issues were resolved with a quick and positive outcome. Highlights of the trip included the Bike and Bath tour at Lake Myvatn, my bike guide Ragner provided an a fun and informative tour. The Zodiac Boat tour at the Jokulsarlon Glacier was a surprise highlight. Two unexpected pleasant stops were my stay at the very small village Drangsnes at the Malarhorn Guest House ( such friendly hostess) and maybe my favorite stay was the village of Seydisfjordur. I would have stayed an extra night had time allowed. The village was stunning and hiking was excellent. Spending my last night at the Sky Lagoon was a perfect wrap up for the trip. Overall the entire trip was a highlight for me, the waterfalls are each so unique and amazing and the geographical differences throughout the country are hard to describe, you just have to see it.

Hotel Review

Hótel Egilsen

Stykkishólmur

The hotel was quaint and historic

Authenticity & Character

Location

Staff

Marta

Cleanliness & Comfort

The bed was sooo comfortable. I was in a single room and it was a bit tight I was told to expect this so no surprise.

Activity Review

Around and about Isafjordur

Ísafjörður

Kayaking the Fjord was beautiful. The wind thankfully calmed for the day but I would not want to kayak on a windy day. The company that provided the kayak tour also does Gravel and mountain bike tours, I did not have time to add this on but I saw groups out on the tours and it looked like fun.

Quality of Experience

Guides, Drivers and Staff

Will was a fun kayak tour nice and he was very knowledgeable.

Transport

We had the most amazing experience on our trip to Scotland. Thank you to Jane and Celina for working with us to create such an incredible trip. We took a group of 49 Taekwondo students and family members from the Colorado Taekwondo Institute on a 10 day trip to Scotland where we visited Stirling for 2 days, Aviemore and Inverness for 3 days and Oban for 3 days. Our trip was seamless. Our excursions and activities had just the right balance and we were able to include many meals for our group. We even got to visit the highland games at Drumtochty Castle and do a demonstration for the crowd. Another highlight of our trip was having a special guide on the last full day of our trip. James Gray was amazing.

The Best!

Nadia was very infomative from the very beginning. She answered all of our questions in a timely fashion. She shared information with us to help our travels smoother. She really went above and beyond ot make sure our stay was amazing. I would recommend Nadia to all of my friends.

"Our recent vacation was an absolutely incredible experience—by far the best trip we have ever taken! What truly set this journey apart was KimKim’s meticulous attention to detail. From the moment we landed at our first destination to our final departure heading home, every single transition was flawless. Every need was anticipated and seamlessly met, allowing us to just relax and enjoy. That level of care and precision is what makes kimkim stand out from the rest. We couldn't be happier!"

Driving from Ålesund to Bergen
Hotel Alexander was a standout among the hotels…very nice. Loved driving in Norway! Driving up to Jostedalsbreen National Park, seeing Briksdal & Kjendalsbreen glaciers, riding the Flåm train: very special & scenic ❤️. Our electric car (Volkswagen ID4) knew when the speed limit changed and adjusted cruise control up & down to match. Driving the longest car tunnel in the world between Flåm to Bergen…very fun, & with the 3 visual breaks 👍

Activity Review

Flåm Railway Round-Trip Experience

Norway

Beautiful

We had just finished a cycling trip and we were taking a few more days to see the western part of Norway. We spent time in Alesund, Loen, Flam and Bergen and rented the car on our own. We really enjoyed the time on our own to explore Loen and the Jostedalbreen National Park. I highly recommend the Loen Skylift, it is a bit pricey, but the views are outstanding. We also visited the glacier museum on the drive to Flam. Renting an electric vehicle was easy and we easily found charging stations, be prepared for long tunnels if you are driving to Bergen.
We were lucky to arrive at places in between tour buses and cruise ships. Most of the towns had very large cruise ships docked in the fjords nearby and that created a crowded downtowns while people were off the ship or bus tours. Norway has a short tourist season and lovely cool weather, so plan ahead. I was very happy with the service provided by Kimkim and the app made finding tickets and confirmations very easy.

Activity Reviews

Flåm Railway Round-Trip Experience

Norway

Viking Day in Gudvangen

Gudvangen

Past & Present City Walk

Bergen

Yumi and Taku were outstanding! The trip was well planned and took a lot of the stress of a first time trip to Japan away. We all would love to go back.

Hotel Reviews

Kyoto Tokyu Hotel

Kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the b asakusa

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tokyo City Tour

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Samurai Sword Experience for Adults in Kyoto

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji with Lake Kawaguchi with Oishi Park

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

Working with Berat was so helpful! She planned an amazing trip that our family loved!
Our favorite part was the guides! They were knowledgeable and so helpful!

Long was exceptional, detailed engagement and adjustments to our trip that best suited our family, followed by consistent check-in’s throughout the trip made for a very personalized experience. Our family would highly recommend working with Long on a trip to Asia!

We had an amazing time in Norway with all the trip details planned out for us by kimkim team! Taylor and Maria were wonderful and always available for any questions or challenges and very prompt with their responses!

Where do I even start?! All 4 of us - myself, my husband, and my 2 girls, ages 6 and 8 had an amazing time! I provided some guidance to Gummi, and he planned us an amazing trip. First of all, the accommodations were amazing:

Berjaya Reykjavik Marina - This was our favorite hotel of the trip. It was such a cozy, hygge vibe. Exceptionally clean. So many different rooms to hang out in! An awesome restaurant and bar with a happy hour. You could tell that this was not only a great place for tourists but for locals as well. There were always locals hanging out at the bar and in the lobby. Our kids loved the bunk bed in our room and the libraries and different rooms in the hotel. My daughter and I got sick one of the days, and it was nice that we had such a cozy room to hang out in. It was truly a place we loved to hang out in. The included breakfast buffet was the cherry on top!

Skálatjörn Guesthouse / Goat Farm - My girls were in love with the goats. The woman who runs the place was so friendly, and everything was exceptionally clean. It was a great place to rest after a long day of exploring.

Hotel Vík í Mýrdal - Amazing breakfast. Very spacious room with a loft area for our kids to sleep (they loved it). Their room darkening shades could use some work, but all in all it was a great place to stay. Close walking proximity to everything we had planned in Vík. Exceptionally clean.

Some activities we did that really stood out:

Blue Lagoon Comfort Admission (If I went back to Reykjavik, I would definitely do the Blue Lagoon a few more times! It was very relaxing)
Lava Tunnel Activity (This lava tunnel was seriously cool. My kids enjoyed all the troll lore. )
Glacier Ice Cave Experience (This was my favorite activity of the entire trip - it was so amazing! Once in a lifetime experience for sure!)
Explore Jökulsárlón Glacier Lagoon by Amphibian Boat ( we enjoyed seeing all the wildlife and my kids really enjoyed skipping rocks on the glacier bay beach)
Reykjavík Puffin Watching (I've never seen a puffin, let alone so many puffins all at once! This was truly a sight to see! Don't expect to get close enough to get any true close-ups of puffins though - I was a bit disappointed by how my photos turned out from so far away). However, I understand why it is important to give them space while they are nesting. Bring a really powerful telephoto lens if you plan to do this! I had one but needed more zoom! I actually enjoyed this more than the whale watching excursion - mainly because it was only an hour whereas the whale watching was 4 hours on a boat; my kids grew tired of being on the boat for that long.
Family-Friendly Horse Riding on Black Sand Beach. - Big hit with the whole family! The horses were all so sweet and well-behaved. I was a bit worried considering this was my first time on a horse ever, but I felt very safe!
The Secret Lagoon - Very cool hidden gem. The rocks at the bottom of this hot spring feel soooo good on the feet!

Gummi was very responsive on WhatsApp whenever we had issues. I would highly recommend using him as a guide or planner for any trip to Iceland. We even got to meet him in person because he was driving a couple and happened to stop at the same restaurant as us at the same time. I saw him and thought, that has to be him, and it was!

Hotel Reviews

Hotel Vík í Mýrdal

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skálatjörn

Selfoss

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Family-Friendly Horse Riding on Black Sand Beach

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Whales of Iceland Museum

Reykjavík

Quality of Experience

Faxaflói Bay Whale Watching Excursion

Reykjavík

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Amphibian Boat

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Puffin Watching

Reykjavík

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Ice Cave Experience

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Lava Tunnel Activity

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Wonderful trip planned by KimKim! Response time was very fast in the planning stages. We loved all of the options we ended up going with.

Few things, one of our tours mentioned that we needed to buy tickets to a park although we did not. 2 of our excursions were rescheduled and the updated information was provided by me (not them) — resulting in almost missing a boat day due to this miscommunication. We were on our own for these.

We picked hotels with only AC and 2 of the hotels did not have good AC. Need to triple check reviews before booking if AC is your priority.

Overall, great trip! Thank you for the assistance!

Hotel Reviews

Belle Marivent Mediterranean Petit Hotel

Palma de Mallorca

Hotel is advertised to have AC, however the rooms were very very warm & slightly uncomfortable our whole stay. The rooms are TINY- had to play Tetris to get all of our belongings situated. The bathroom, shower, and sink all in the hallway was a little odd. However, we managed! Breakfast next door was the best breakfast we had. Very kind staff at hotel and the restaurant. Great hotel, just small and hot.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very small rooms. AC did not cool the rooms.

Hotel Torre Del Mar

Ibiza Town

Our favorite hotel we stayed at! Large, resort feel. Had all of the amenities we like. Rooms were big and AC was COLD (this is a priority for us) Loved the location, the people, the food as well. Our favorite hotel of our stay!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

GOOD AC!!!

Andante Hotel

Barcelona

4 girls in early thirties from Texas visiting Spain for girls trip. Pros: - good breakfast - great location, walking distance to a lot - we wanted early check in but our room wasn’t available so we were offered an upgrade and we took it. However, the room was extremely hot. Cons: - AC is NOT GOOD. This hotel is advertised to have AC however, the room stayed very warm and stuffy no matter how low we turned it down. The summer is hot so if AC is your priority, highly recommend looking elsewhere. - location in the city is loud, bring air plugs - rooms kinda small, but manageable!

Authenticity & Character

Location

Walking g distance to a lot. Kind of loud. Homeless people in area.

Staff

Cleanliness & Comfort

advertised to have AC however, was not cool in the rooms whatsoever.

Activity Reviews

Hike Tramuntana & its Mountains Villages

Spain

Tour was great! Nina was excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience

Spain

Really enjoyed this boat day. Preferred the small group. Would’ve been nice upfront to know that the drinks were not included in the package.

Quality of Experience

Guides, Drivers and Staff

Could’ve probably used a third staff to be a bit more accommodating.

Transport

Discover Ibiza Town by Bike

Ibiza

Great tour!! We had to reschedule last minute and staff was incredibly accommodating. Really loved riding the electric bikes around the island.

Quality of Experience

Guides, Drivers and Staff

Transport

Your Mediterranean Party Boat in Ibiza

Ibiza

This boat party was rescheduled a day prior. Luckily we were still in town for our rescheduled day. Kimkim did not notify us of the change as I was notified via WhatsApp. I then notified Kimkim of the change. The departure port was not updated by KimKim in our app, resulting in us almost missing the boat due to this lack of communication.

Quality of Experience

Communication from KimKim on the changes

Food

Our lunch was forgotten about, even that we upgraded our package.

Guides, Drivers and Staff

Boat staff was somewhat rude. We upgraded so we could have a place to lay and put our belongings and staff seemed somewhat annoyed. They also forgot to get us the pallela lunch served.

Transport

The updated port departure was not updated by KimKim which almost resulted us in missing our boat.

Park Güell with an Expert: Discover Gaudí’s Living Masterpiece

Barcelona

Loved this tour, Ruth was so kind and a great story teller!

Quality of Experience

Guides, Drivers and Staff

Transport

Montserrat & Penedès: Nature, Devotion & Cava

Barcelona

Great tour!! Marcel was great. The description said we needed to buy tickets to Montserrat, however, our tour guide had them so I’m glad we didn’t waste our money buying them in advance.

Quality of Experience

Guides, Drivers and Staff

Transport