Kimkim Trip Reviews

4.8
Based on 21,358 ratings
Read 21,358 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

July 20-26 awesome itinersry
England | Jul 20 - Jul 26, 2026

G
Gregory M.
Dallas, TX | Reviewed on Jul 27, 2026
Thank you so much for all you did to make our vacation/holiday memorable for years to come. Day one was great to keep moving…our tour with Deliane was great, it did not match the description at all but what she covered we loved, my daughter especially since they have similar interest…she was a lovely lady and really knows her history, especially detailing Dickens. The Tea at Savoy was wonderful, we were somewhat Zombies by then, but it was amazing. Day2
Buckingham Palace and...
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Thank you so much for all you did to make our vacation/holiday memorable for years to come.

Day one was great to keep moving…our tour with Deliane was great, it did not match the description at all but what she covered we loved, my daughter especially since they have similar interest…she was a lovely lady and really knows her history, especially detailing Dickens. The Tea at Savoy was wonderful, we were somewhat Zombies by then, but it was amazing.

Day2
Buckingham Palace and Westminster Abbey were both amazing and worthy of the visits. St James Park was good. We saw a lot of it with Deliane on day 1

Day3
St Paul Cathedral was magnificent. A fair warning of the climb to the top might be good for those not in any type of physical shape, we were all winded and legs burning but we enjoyed immensely, Borough Market….OH YEAH! The chocolate Strawberries definitely worth the time. The Tower of London was beautiful and only started our beefeater tour when a young girl passed out from heat and dehydration. My wife is a nurse and provided aide. For my wife’s heroic actions and help, they invited us back that evening for a 700 year tradition. It was amazing and unbelievable that every night for 700 years, this ceremony is carried outs! We never actually finished our guided tour due to fainting distraction but that led us to something very special in the retiring of the keys ceremony.

Day4
British Museum…I want to be positive here, but we didn’t really see any British History and that was what we were looking for…it was extremely crowded and amazingly Hot inside…we couldn’t handle the heat and left early for the shopping between Oxford Street and Harrods. The day was saved and we enjoyed ourselves. Can’t give a good recommendation for the British Museum

Day5. The tour of Parliament and Westminster Palace was our favorite, it is unfortunate that we could not have the guided tour, but understand staffing. This was everything to my daughter as her University Major is Public Policy and Leadership which fits right into Parliament. We did not go to the Tate museum so I cannot rate it. We instead went to the National Gallery in Trafalgar Square…it was great! We loved it and would recommend.

Day 6. Notting hill and all the markets were great….we asked to go ona Saturday and it didn’t disappoint with merchandise and crowd. Hot and tired after many hours in the markets, we did not venture to Little Venice.

Overall we truly enjoyed our itinerary ! Thank you. We love a structured environment as a family, so this worked well. Everyone has different tastes, but if you wanted to include possible recommendations for food at the conclusion of the day, I am sure it would be appreciated by your clients in the future. We found ourselves looking around and wasting a lot of time to find dinner at the end of the day, but managed to find many different types of cuisine.

Finally a shout out to Aleksandra for her communication during the building of the itinerary, she was awesome and during the actual holiday, she was always a message away and willing to go the extra mile got what we needed.

Thank you

Hotel Review
The Cumberland
London

Great location

Location
Staff
Concierge greet desk staff aren’t helpful and wouldn’t answer phone pre-trip
Cleanliness & Comfort
Activity Reviews
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of the Palace of Westminster (UK Parliament)
Guided Tour of the Palace of Westminster (UK Parliament)
London

Guided tour cancelled last minute do to staffing…audio tour only, still awesome

Quality of Experience
Guides, Drivers and Staff
Transport
Retired Royal Guard Central London Walk
Retired Royal Guard Central London Walk
London
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

Fabulous trip
Peru | Jul 11 - Jul 19, 2026

K
Kalyani P.
Hinsdale, IL | Reviewed on Jul 27, 2026
One of the most amazing trips we have ever done. Places were terrific. Pace of the daily trips was perfect. All guides were very knowledgeable, well spoken, very understanding and made every phase of the trip exciting and interesting. Miguel was phenomenal. Alberto and Wilson were too good. Hotels were excellent. Food was very good - all vegetarian options. We enjoyed every minute of the trip.Thanks for making this trip as one of the most memorable family vacations. Read more

One of the most amazing trips we have ever done. Places were terrific. Pace of the daily trips was perfect. All guides were very knowledgeable, well spoken, very understanding and made every phase of the trip exciting and interesting. Miguel was phenomenal. Alberto and Wilson were too good. Hotels were excellent. Food was very good - all vegetarian options. We enjoyed every minute of the trip.Thanks for making this trip as one of the most memorable family vacations.

Hotel Reviews
Antigua Casona San Blas
Cusco

It was one of the best places, close to the downtown area. comfortable rooms, loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Sol
Machu Picchu

fantastic location by the river

Authenticity & Character
clean, comfortable.
Location
by the river, few min from train station and the market place
Staff
very helpful, courteous
Cleanliness & Comfort
Sonesta Posada del Inca
Urubamba
Authenticity & Character
had colonial charm, very picturesque, had lovely old special feeling
Location
bit remote, however that worked well for us
Staff
very courteous
Cleanliness & Comfort
Clean but had too many insects. that was a problem
Innside Lima Miraflores by Melia Hotels International
Miraflores

Great location, clean rooms, good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lunch at Ama
Lunch at Ama
Peru

Food was excellent.Very special place. Loved it.Highly recommend it

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maras & Moray
Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Cusco & The Sacred Valley!
Welcome to Cusco & The Sacred Valley!
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Sacsayhuaman & Cusco Guided
Sacsayhuaman & Cusco Guided
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu

most loved experience

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Visit to Ollantaytambo
Morning Visit to Ollantaytambo
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Traditional Farming in the Andes: Amaru & Pisac arqueological site
Discover Traditional Farming in the Andes: Amaru & Pisac arqueological site
Peru

one of the best experiences, unforgetable moments.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Lima Airport
Transfer to Lima Airport
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Lima: History, Culture & Local Gastronomy
Lima: History, Culture & Local Gastronomy
Lima
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jimena Salazar

Had a great time and Gummi was the best. Than...
Iceland | Jul 23 - Jul 26, 2026

Margherita
Margherita V.
Boston, MA | Reviewed on Jul 27, 2026
Had a great time and Gummi was the best. Thank you Read more

Had a great time and Gummi was the best. Thank you

Hotel Review
Blue Hotel Fagrilundur
Bláskógabyggd
Activity Review
Laugarás Lagoon - Lerki
Laugarás Lagoon - Lerki
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason

We just returned from a 12-day family trip to...
Vietnam | Jul 10 - Jul 21, 2026

S
Susan S.
Miami, FL | Reviewed on Jul 26, 2026
We just returned from a 12-day family trip to Vietnam planned through Realistic Asia/Kimkim, and it exceeded every expectation. From beginning to end, everything was seamless, thoughtfully organized, and executed flawlessly. The itinerary struck the perfect balance of culture, history, adventure, relaxation, luxury, and authentic local experiences. Every destination felt completely different from the energy of Hanoi, to the breathtaking landscapes of Ninh Binh, the serenity of Lan Ha Bay, the... Read more

We just returned from a 12-day family trip to Vietnam planned through Realistic Asia/Kimkim, and it exceeded every expectation. From beginning to end, everything was seamless, thoughtfully organized, and executed flawlessly. The itinerary struck the perfect balance of culture, history, adventure, relaxation, luxury, and authentic local experiences. Every destination felt completely different from the energy of Hanoi, to the breathtaking landscapes of Ninh Binh, the serenity of Lan Ha Bay, the beaches of Da Nang, and the charm of Hoi An. We genuinely loved every single activity and never once felt like there was anything we would have changed.

One of the highlights was the people. We had two different drivers and three different tour guides throughout the trip. Each had a unique personality and guiding style, yet every one of them was warm, professional, incredibly knowledgeable, and genuinely passionate about sharing Vietnam with us. They didn’t simply take us from place to place, they brought the country’s history, culture, traditions, and daily life to life in a way that made the trip incredibly meaningful.

The logistics were equally impressive. Every transfer, hotel check-in, activity, and timing was perfectly coordinated, allowing us to simply enjoy ourselves without ever worrying about the details. Traveling with children can sometimes add complexity, but everything was handled with such care that the trip felt effortless.

The person who truly made this experience exceptional, however, was Hien. From the very beginning of the planning process, throughout our travels, and even after we returned home, Hien was nothing short of extraordinary. She was unbelievably responsive, proactive, thoughtful, and always one step ahead of any question or need we had. It genuinely felt like having a trusted friend in Vietnam available whenever we needed assistance. That level of service is incredibly rare and is one of the biggest reasons this trip was so enjoyable.

We’ve traveled extensively around the world, and this was one of the best organized trips we’ve ever taken. We would recommend Realistic Asia, Kimkim, and especially Hien without hesitation to anyone considering Vietnam or Southeast Asia. We will absolutely be using Hien and KimKim again for future travels, and we couldn’t be more grateful for such a memorable experience. Five stars simply doesn’t feel like enough!

Hotel Reviews
Moire Hoi An, Vignette Collection
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Intercontinental Danang Sun Peninsula Resort
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Most design forward and architecturally magical hotel we have ever stayed in!
Orchid Classic Cruise
Hai Phong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiva Hoa Lu Retreat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Hoa Lu - Tam Coc - Mua Cave
Exploring Hoa Lu - Tam Coc - Mua Cave
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
VIP Fast Track Service (including visa application)
VIP Fast Track Service (including visa application)
Vietnam
Quality of Experience
This was so awesome after an incredibly long day of travel!
Guides, Drivers and Staff
Transport
Lantern Making & Thanh Dong Organic Farm ( HUT)
Lantern Making & Thanh Dong Organic Farm ( HUT)
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Tam Coc Secret Landscape by E Bike
Tam Coc Secret Landscape by E Bike
Ninh Binh
Quality of Experience
Food
Our favorite meal of the trip!
Guides, Drivers and Staff
Transport
Hanoi Exploration   & Vietnamese Coffee Tasting
Hanoi Exploration & Vietnamese Coffee Tasting
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do

Epic Adventure
Thailand | Jul 5 - Jul 16, 2026

Shamin
Shamin L.
Chicago, IL | Reviewed on Jul 26, 2026
I did not know exactly what I had hired until I got on the trip and I was supported through every part of the process. I appreciated the private guides in Bangkok and Chiang Mai (Giftsy and Timmy). They were incredible throughout my time in both cities and allowed for flexibility in our tours. It was so personalized to what we wanted to do and how much time we wanted to spend. Day was the true MVP of this process and helped us navigate changes in our schedule and clarify anything that was... Read more

I did not know exactly what I had hired until I got on the trip and I was supported through every part of the process. I appreciated the private guides in Bangkok and Chiang Mai (Giftsy and Timmy). They were incredible throughout my time in both cities and allowed for flexibility in our tours. It was so personalized to what we wanted to do and how much time we wanted to spend. Day was the true MVP of this process and helped us navigate changes in our schedule and clarify anything that was needed. He would respond within minutes to any of my requests. It was incredible. I would have probably liked more private tours when I was in Phuket versus the small group tour I took to Phi Phi Island. I did not request this so it was not the fault of anyone at Kim Kim. The work of the Kim Kim staff made it so I could just enjoy my vacation and not worry about what was next. It was seamless and effortless and overall wonderful!

Hotel Reviews
Thavorn Beach Village Resort & Spa
Phuket
Authenticity & Character
Location
A little far from different things in Phuket
Staff
Cleanliness & Comfort
Rock And Treehouse Resort
Surat Thani

Bathroom and showers are very dated and don't get very hotel. Front desk staff are incredible, kind and helpful. Even took our laundry to town for us to get washed!

Authenticity & Character
Such a great concept hotel.
Location
Staff
Cleanliness & Comfort
At Pingnakorn Riverside Hotel
Chiang Mai

Beautiful hotel but also aging somewhat. The breakfast in the morning was not great and one morning despite it starting at 7, no one was available to do eggs or coffee for about 25 minutes and it took them 45 minutes to make pancakes. It was frustrating because there were limited other options to eat for breakfast and we had an excursion.

Authenticity & Character
On the older side
Location
Staff
Cleanliness & Comfort
Kimpton Maa-Lai Bangkok
Bangkok
Authenticity & Character
Location
A little away from the chaos
Staff
Indian Chef Tariq was amazing
Cleanliness & Comfort
Activity Reviews
Northern Thai Dining & Cultural Show at Khum Khantoke
Northern Thai Dining & Cultural Show at Khum Khantoke
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Night Food Tour by Tuk Tuk
Bangkok Night Food Tour by Tuk Tuk
Bangkok

The Tuk Tuk ride was nice but the description of this event does not match what we did. It sounded like we would be getting small tastes all over the city and we went to one noodle restaurant and had one street vendor food and that's it. I asked about going to a roof top bar but was told that wasn't apart of it. I did get to go to a hidden bar which was cool but it was not included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Koh Phi Phi By Speedboat
Explore the Koh Phi Phi By Speedboat
Phuket

We were picked up very early and then did not get on the speedboat until over 2 hours after we arrived and it was not clear that we would be sitting around. I would have liked to just stay at my resort and enjoy the amenities there. They then go into a sales pitch of all these things you can do but have to spend extra money on which was frustrating but they scare you into thinking that you have to but water shoes and hats and they only accept cash so that was also frustrating. It was a pretty rushed experience and crowded with all the other participants. I would have liked to do this privately.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Khao Sok National Park - Chiew Lan Lake
Khao Sok National Park - Chiew Lan Lake
Khao Sok National Park

I think I was spoiled by the private activities and this was a larger group. It made it so we ended up in a not great spot in the boat. No one was good about sharing the space. I would have liked to be more private or been allowed shift around to see things on the boat. We got soaked sitting in the back. Food was a bit cold on the floating restaurant but tasty!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Living Green Elephant Sanctuary Experience - Full Day
Living Green Elephant Sanctuary Experience - Full Day
Chiang Mai

This was a highlight of our trip. Really a wonderful small group experience. I did not know that there was an option to raft down the river which I would have liked the choice of doing. I did enjoy the medicine ball making activity though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai: Wat Umong & Doi Suthep
Chiang Mai: Wat Umong & Doi Suthep
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok – Maeklong Railway market - Damnoen Saduak floating market
Bangkok – Maeklong Railway market - Damnoen Saduak floating market
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Spiritual Encounter
Bangkok Spiritual Encounter
Bangkok

Giftsy knew a lot about it. It was incredible.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Huynh

Slovenia and Austria
Austria | Jul 18 - Jul 25, 2026

Chad
Chad D.
Rochester, MN, USA | Reviewed on Jul 26, 2026
We really enjoyed our entire trip, including little things like inner courtyard rooms in Vienna vs outside room (much quieter), curated tours (touring a cheese making farm with our family only-which meant interacting with the owner/farmer himself vs a tour guide), and access to Sara for a few specialized items (she expertly directed us to a laundry service in Vienna). Thank you! Read more

We really enjoyed our entire trip, including little things like inner courtyard rooms in Vienna vs outside room (much quieter), curated tours (touring a cheese making farm with our family only-which meant interacting with the owner/farmer himself vs a tour guide), and access to Sara for a few specialized items (she expertly directed us to a laundry service in Vienna). Thank you!

Hotel Reviews
Hotel Center
Bohinj

Excellent location close to the lake. Accommodations are pretty basic, with nice breakfast buffet and attached pizza/italian restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban Hotel Ljubljana Center
Ljubljana
Authenticity & Character
Location
Easy walk to town center, quiet and easy access to busses.
Staff
Cleanliness & Comfort
Activity Reviews
🧀 Taste & Traditions: A Genuine Visit to Tourist Farm Gartner in Bohinj
🧀 Taste & Traditions: A Genuine Visit to Tourist Farm Gartner in Bohinj
Austria

Private, detailed tour of how cheese is made with visit to tasting room to enjoy the various cheeses made on his farm. Amazing.

Quality of Experience
Transport
Directions here were difficult. More details provided would be helpful.
🥾 Bohinj to Triglav Lakes Hut — Alpine Classic Day Hike
🥾 Bohinj to Triglav Lakes Hut — Alpine Classic Day Hike
Austria

We modified this to start at Blato instead so that we could enjoy some alpine meadows. This hike was a trip highlight.

Quality of Experience
Local specialist: Sara R

Gummi made our trip a breeze
Iceland | Jul 18 - Jul 25, 2026

Matt
Matt M.
Ashburn, VA | Reviewed on Jul 26, 2026
Gummi was extremely helpful throughout the entire process. He was flexible as we were making our decisions in the planning process and available during our trip for a couple questions that popped up. The daily google map links he sent to us where very helpful and easy to use. I honestly can't provide any negative feedback on the process or Gummi's services. Great, low stress experience! Read more

Gummi was extremely helpful throughout the entire process. He was flexible as we were making our decisions in the planning process and available during our trip for a couple questions that popped up. The daily google map links he sent to us where very helpful and easy to use. I honestly can't provide any negative feedback on the process or Gummi's services. Great, low stress experience!

Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Was truly awesome. Such a cool experience. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Was much more informative than I expected, cool tour

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

This was cancelled due to weather, but when we arrived to the lagoon it was sunny and low wind, other vendors were on the water. We were a little disspointed. Atleast we were offered a full refund without hassle

Local specialist: Guðmundur Óli Pálmason

Spain 2026
Spain | Jul 1 - Jul 21, 2026

cheryl
cheryl P.
Seattle, WA | Reviewed on Jul 26, 2026
Overall our trip was wonderful in every way, we had just enough guided tours and just enough time to explore on our own. The TRIP PLAN app was a great way to keep track of everything scheduled, tickets and notifications of who and when we were to meet our guides. I no longer have access to our Trip Plan so I cannot name all of our guides....sorry Great Stuff:
Barcelona Tapas was a great experience with a great guide
Cava & Rioja winery visits were well chosen and excellent
Pamplona...
Read more

Overall our trip was wonderful in every way, we had just enough guided tours and just enough time to explore on our own. The TRIP PLAN app was a great way to keep track of everything scheduled, tickets and notifications of who and when we were to meet our guides.

I no longer have access to our Trip Plan so I cannot name all of our guides....sorry

Great Stuff:
Barcelona Tapas was a great experience with a great guide
Cava & Rioja winery visits were well chosen and excellent
Pamplona & Basque transfer guide Haime was a dream, very personable and very knowledgeable, great choice
Bilbao Guggenheim guide was wonderful and gave us a great insight into the Spain collections
Madrid - Our old town tour was great and our great and flexible as we noted areas we had already spent time and showed us new and interesting places. He also gave us many great recommendations for food and drink

MADRID...THANK YOU FOR WINNING THE WORLD CUP while we were there

Some comments on making things better:
Connecting your travelers with bus/metro/transit would be most helpful, we used these services A LOT in our travels and struggled with the initial source of finding websites/apps and ticket tips, please assist to Trip Plan.

Barcelona
Tickets to Sagrada Familia we on a Saturday and the site closes early. we barely had 30 minutes at the site, so we missed the crypt, museum, workshop and much of the side chapels in the building. Really disappointing as this was my #1 place I wanted to spend time in Barcelona
Montserrat visit was too short, our guide was great.....starting earlier to allow for time to walk/hike would be great

Zaragoza ghost town visit was all in spanish our guide did his best to translate. There was an option for an app to use personal headphones on our phones in english, but we didn't know to bring them

Pamplona
2 full days is enough [our fault]
We didn't get any help directing use to resources for tickets to balcony viewing of the running or the bulls, bullfights or suggestions. We managed from here but....

Local specialist: Hector Molina

The experience was not great - there were man...
Chile | Jul 18 - Jul 25, 2026

M
Melissa R.
Ashburn, VA | Reviewed on Jul 26, 2026
The experience was not great - there were many errors during all stages of the trip from planning to the actual days. Details were not provided properly and pricing was way above market. The guides were mediocre but nice. The transport vehicles were not up to the class they should be for the price we paid. The meal stops were not very nice. Read more

The experience was not great - there were many errors during all stages of the trip from planning to the actual days. Details were not provided properly and pricing was way above market. The guides were mediocre but nice. The transport vehicles were not up to the class they should be for the price we paid. The meal stops were not very nice.

Hotel Review
Client to Book Own Accommodation in Santiago
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Viña Santa Rita- Wine Tasting day
Viña Santa Rita- Wine Tasting day
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile

It would be helpful to provide more info about the terrain in advance. We had noted that we had senior citizens in our group and the terrain was not as described.

Guides, Drivers and Staff
Transport
Local specialist: Thaíss Benítez

My Solo Trip in Croatia
Croatia | Jul 6 - Jul 21, 2026

M Ines
M Ines N.
Ashburn, VA | Reviewed on Jul 26, 2026
I wanted to share my feedback regarding my recent solo tour of Croatia. Overall, I had a fantastic experience. My tour guide, Laurent, was incredibly well-informed and always available via WhatsApp whenever I had questions or needed assistance. The trip was exceptionally well-organized, and the excursions at each location featured knowledgeable local guides. Additionally, the 3- and 4-star hotels were very nice and situated in excellent locations in every city. My only complaint is that... Read more

I wanted to share my feedback regarding my recent solo tour of Croatia. Overall, I had a fantastic experience.

My tour guide, Laurent, was incredibly well-informed and always available via WhatsApp whenever I had questions or needed assistance. The trip was exceptionally well-organized, and the excursions at each location featured knowledgeable local guides. Additionally, the 3- and 4-star hotels were very nice and situated in excellent locations in every city.

My only complaint is that none of my hotel rooms had a good view. I almost always request an ocean, sea, or water view when on vacation, and I was surprised this was not noted for the tour. However, this is a minor issue that I will be sure to emphasize for my next trip, as I adored Croatia and will definitely book with Kimkim again.

Thank you for your help in organizing such a memorable trip.

Hotel Reviews
Boutique B&B Casablanca
Zagreb
Authenticity & Character
Location
Staff
16 Lakes Hotel
Rakovica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mediteran
Zadar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Slavija
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Splendid
Dubrovnik
Authenticity & Character
Location
Staff
Several personnel on the front desk could have been more helpful.
Cleanliness & Comfort
Local specialist: Laurent Fontaine

5-star experience! Professional, organized, reliable!
Italy | Jul 18 - Jul 25, 2026

Yana
Yana M.
Chicago, IL | Reviewed on Jul 26, 2026
This was our first experience booking a trip with Kimkim and the entire experience exceeded all expectations!! The planning process was smooth, easy, and with as much flexibility as we needed. I wanted to have a mix of things planned/organized for us, and I wanted to plan some things on our own. Anita was extremely flexible and accommodating. She made excellent recommendations for restaurants that were all INCREDIBLE! Not touristy, local, elegant decor and Michelin quality establishments.... Read more

This was our first experience booking a trip with Kimkim and the entire experience exceeded all expectations!! The planning process was smooth, easy, and with as much flexibility as we needed. I wanted to have a mix of things planned/organized for us, and I wanted to plan some things on our own. Anita was extremely flexible and accommodating. She made excellent recommendations for restaurants that were all INCREDIBLE! Not touristy, local, elegant decor and Michelin quality establishments. Anita planned our hotel and several tours in Rome, and everything worked like clockwork! All of the transportation/transfers that she planned for us were all professional drivers, prompt, spoke English, and were very helpful. We will book all future trips with Kimkim! Our highest compliments.

Hotel Review
Hotel Carnival Palace
Venice

Awesome hotel! In a quiet neighborhood, where locals live, yet lively in the evenings while walking back. Right on the canal. Restaurants nearby, lively atmosphere at night yet not loud at all. We had a family suite that was very spacious, modern decor, breakfast was excellent as well. The hotel is very clean, our room was perfect! The bar downstairs was really great too, with delicious cocktails and a nice sitting lounge for grabbing a drink before heading out for the evening. Would definitely stay here again.

Authenticity & Character
Felt local, yet modern,
Authenticity & Character
Felt local, yet modern,
Location
Local neighborhood, lively atmosphere in the evenings, not too loud. Perfect location.
Location
Local neighborhood, lively atmosphere in the evenings, not too loud. Perfect location.
Staff
friendly and easy check in experience and bar staff were friendly
Staff
friendly and easy check in experience and bar staff were friendly
Cleanliness & Comfort
Very clean! Beds were very comfortable.
Cleanliness & Comfort
Very clean! Beds were very comfortable
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Jul 27, 2026
Hi Yana,
Thank you so much for taking the time to share your trip review. I'm really happy to hear that you and your family enjoyed your time in Italy. 🤩
I'm glad we were able to create the right balance of organized activities and free time. It's also great to know you enjoyed the restaurant recommendations and that everything, from the hotel and tours to the transfers, went just as we planned.
I would be glad to help you plan your next vacation, whether it's another part of Italy or...
Read more

Hi Yana,
Thank you so much for taking the time to share your trip review. I'm really happy to hear that you and your family enjoyed your time in Italy. 🤩
I'm glad we were able to create the right balance of organized activities and free time. It's also great to know you enjoyed the restaurant recommendations and that everything, from the hotel and tours to the transfers, went just as we planned.
I would be glad to help you plan your next vacation, whether it's another part of Italy or somewhere else like Spain, Portugal, or Morocco. Thank you again, and I wish you many more wonderful travels! Warm regards, Anita

Japan food tour
Japan | Jul 18 - Jul 25, 2026

S
Steven M.
New Brighton, MN | Reviewed on Jul 26, 2026
First, I should say we had a fun and memorable trip to Japan. We did pretty much everything we had in mind, and many things were good. The shortcomings were in the details. Although it is not the fault of the travel agent or Kimkim, the part of Japan in which we traveled is very hot and humid in July. We really should have gone during a different time of year. Many of the fine details arranged by the travel agent were problematic. For example, we arrived in Tokyo via Mongolia Air, which uses... Read more

First, I should say we had a fun and memorable trip to Japan. We did pretty much everything we had in mind, and many things were good. The shortcomings were in the details. Although it is not the fault of the travel agent or Kimkim, the part of Japan in which we traveled is very hot and humid in July. We really should have gone during a different time of year. Many of the fine details arranged by the travel agent were problematic. For example, we arrived in Tokyo via Mongolia Air, which uses terminal 2. Our driver was waiting for us in terminal 1. It took over an hour and a lot of angst to connect with our driver. The travel agent had our flight information, and should have directed the driver to the correct terminal. Another example, is our departure from the Osaka airport. The travel agent told us our driver would pick us up at our hotel at 11:00. The driver sent us a text saying he would get us at 11:20. Our flight boarded at noon. It was a half hour drive to the airport, and it took us an hour and fifteen minutes to get into the terminal, check our luggage, get through security and walk to our gate. Obviously, there was a scheduling problem. We did insist on an earlier pickup, which happened. The quality of the tours varied. We had a guide for a day in Tokyo who was possibly the best guide we have ever had. She taught us so much about Japanese history, culture and religion. She was a wonderful traveling companion, and her English was excellent. We had a different guide for three days in Kyoto and Osaka who was a poor guide. She was very nice and friendly, and she was great at navigating between sites. She knew a few historical dates, but she really taught us nothing. And her English was poor. The quality of some of the things we did was variable. We did an excellent ramen making class. Our sushi making class was superficial. We did not even get to cut our own ingredients. The sake class and museum were nothing more than an ad for one sake company. It taught us absolutely nothing and was a waste of time. I expect a travel agent to be more selective. I could have done better using Trip Advisor. In summary, the quality of the trip was variable. Due to the problems, I really am not sure if we will use Kimkim again.

I will mention that we started our Asia trip with two weeks in Mongolia. We used a different travel agency for that portion of the trip. Our Mongolia experience was absolutely perfect in every way.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jul 27, 2026
Hi Linda and Steven,
Thank you for sharing your feedback with us.
Although you mentioned that some issues were not caused by my mistake, I have to be honest that I was quite surprised and saddened to receive such a low rating. I truly value every client's experience, so I carefully reviewed each point you mentioned and investigated the details with our local team. Regarding your airport arrival: On the day you arrived, I received your email approximately 90 minutes after your flight had... Read more

Hi Linda and Steven,
Thank you for sharing your feedback with us.

Although you mentioned that some issues were not caused by my mistake, I have to be honest that I was quite surprised and saddened to receive such a low rating. I truly value every client's experience, so I carefully reviewed each point you mentioned and investigated the details with our local team.

Regarding your airport arrival:

On the day you arrived, I received your email approximately 90 minutes after your flight had already landed. By that time, the waiting time had already exceeded the included service period, and the additional waiting fee had occurred. I personally covered this extra cost for you because I wanted to make sure your arrival experience was handled smoothly.

You mentioned that you could not find the driver. Once we received your message, the driver immediately started looking for you. Since Narita Airport is very large, occasionally guests and drivers may miss each other, especially when there is no guide service included. To help keep the travel budget balanced, airport transfers in Japan are usually arranged with a private driver only rather than a guide meeting service.

We also checked the driver's location records, and they confirmed that the driver was waiting at Terminal 2 as scheduled.

Regarding your departure from Osaka:

Your flight was a domestic flight from Osaka to Tokyo, so the transportation schedule was arranged based on the recommended airport arrival time for domestic flights. The original pick-up time was scheduled for 11:00 AM. After receiving your request to arrive at the airport earlier, we adjusted the pick-up time to 10:00 AM to accommodate your preference.

Therefore, I was a little confused about the 11:20 AM timing mentioned in your review, as I could not find this request in our previous communication. We also checked the communication records between the driver and your family, and the driver arrived at your hotel at approximately 9:50 AM that day.

Regarding the Kyoto guide:

I did ask for your feedback about the guide and the overall experience during your trip. However, at that time, you did not mention that the guide's English ability was below your expectations. If I had received this feedback during the trip, I would absolutely have tried my best to arrange a replacement guide.

The guide provided service for your family for three days, and during that period I also checked with you regarding the guide service and activities. Your replies did not indicate any concerns about communication difficulties, so unfortunately I did not have the opportunity to address this issue while you were traveling.

Regarding the activities included in your itinerary:

All activities and experiences were selected based on feedback from our previous travelers as well as our own destination research and local experience. The two activities you mentioned have generally received very positive feedback from our guests. Of course, every traveler has different expectations and personal preferences, and we completely respect that your standards may be different.

We are truly sorry that some parts of your trip did not meet your expectations. Please know that we have carefully reviewed every concern you raised because your feedback is important to us.

For future trips, we sincerely hope that if any issue occurs during your journey, you will contact us immediately. We are always here to help and make adjustments whenever possible. During your trip, I personally checked in with you regularly to see if there was anything you needed assistance with, and I truly wish we had received your feedback earlier so we could have had the opportunity to improve your experience in real time.

Thank you again for taking the time to share your thoughts. We appreciate your trust in allowing us to arrange your Japan journey and hope that your future travels will be even more enjoyable.

Warm regards,
Eleanor

Our first trip to Italy was PERFECT !!
Italy | Jul 7 - Jul 17, 2026

ANDREW
ANDREW S.
Miami, FL | Reviewed on Jul 26, 2026
I cannot express enough on how grateful we are to Giulia on planning our first trip to Italy. We gave her our budget for the trip and she turned it into a dream vacation for me an my family. There was no way I could have planned it better, especially being our first time there. EVERYTHING was taken care of. From rides to and from the airports, 5 different personal tours, train tickets, boat rides to islands, fantastic but not over priced hotels in perfect locations. When ever we had a... Read more

I cannot express enough on how grateful we are to Giulia on planning our first trip to Italy. We gave her our budget for the trip and she turned it into a dream vacation for me an my family. There was no way I could have planned it better, especially being our first time there. EVERYTHING was taken care of. From rides to and from the airports, 5 different personal tours, train tickets, boat rides to islands, fantastic but not over priced hotels in perfect locations. When ever we had a question, we were connected to her thru WhatsApp, and she or her partner answered right away. She made it so I can just relax and enjoy my trip. If you don't want the hassle of planning a large trip and having a logistical nightmare of doing it yourself, I HIGHLY recommend using KimKim. Not only will you have a spectacular vacation, but just knowing you have a friend you can immediately contact if you have issues, takes all the worries away so you can just relax and enjoy your trip. Thank you again Giulia for everything you did. You are very good at what you do. I still owe you a glass of wine.

Local specialist: Giulia Carucci

My sister and I visited Finland for 2 weeks. ...
Finland | Jul 9 - Jul 24, 2026

ELENA
ELENA L.
San Jose, CA | Reviewed on Jul 26, 2026

My sister and I visited Finland for 2 weeks. We visited Helsinki, Turko, Tampere, Vaasa and Rovaniemi. All of our guides were excellent and really knew the cities inside and out. I can’t pick a favorite spot or guide because they were all amazing! Moonika arranged our trip with the tour guides, accommodations and transport. I would not change a single thing! I highly recommend Kim Kim for anyone wanting an authentic experience with the bonus of all travel being arranged. We definitely maximized our time in beautiful Finland!

Local specialist: Moonika Apart

Another wonderful trip with Kimkim
Wales | Jul 13 - Jul 17, 2026

Drew
Drew M.
Spartanburg, SC | Reviewed on Jul 26, 2026
My wife and I and our adult son spend one week in beautiful Wales and could not have been happier with what our Kimkim planner Aleksandra arranged for us as well as John, our guide for Wales. He picked us up in Liverpool and we toured with him for five days. We started across the north coast and then into northwest Wales/Anglesey. We then ventured south through the national parks and ended up in Cardiff. Through our journey, John made some wonderful suggestions for changes in our planned... Read more

My wife and I and our adult son spend one week in beautiful Wales and could not have been happier with what our Kimkim planner Aleksandra arranged for us as well as John, our guide for Wales. He picked us up in Liverpool and we toured with him for five days. We started across the north coast and then into northwest Wales/Anglesey. We then ventured south through the national parks and ended up in Cardiff.

Through our journey, John made some wonderful suggestions for changes in our planned itinerary, and every place that he chose turned out to be delightful. In addition to experiencing the stunning natural beauty of Wales, we loved interacting with locals, which he facilitated because he seems to know everyone. We love learning about history and culture as we travel. John is obviously very proud of his Welsh heritage, and he taught us so much about the history and culture as we traveled together.

All in all, another wonderful trip by Kimkim- this is our fourth!!

Local specialist: Aleksandra Sheb

Very nice trip in Kenya and Tanzania
Tanzania | Jul 11 - Jul 25, 2026

Felipe
Felipe P.
Switzerland | Reviewed on Jul 26, 2026

Very nice trip in Nairobi, Masai Mara, Serengeti, Ngorongoro and Zanzibar 🇹🇿🇰🇪🦏🐆🦒🐘🦓

Local specialist: Stephan Meyer-Buenau

Most of the trip was good.
Germany | Jul 9 - Jul 25, 2026

R
Robert B.
San Jose, CA | Reviewed on Jul 26, 2026

Most of the trip was good.. we had a few misunderstandings along the way and some changes to the original itinerary. We did see a lot and the overall experience was good.

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 27, 2026
Dear Robert, Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience. I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to... Read more

Dear Robert,

Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience.

I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to ensure your trip would run as smoothly as possible and that you could still enjoy the best possible experience.

While I understand that unexpected changes can be disappointing, I truly did my best to adapt everything and support you throughout your journey. And it was a real pleasure to assist you uring your trip and answer any question you could had.

Thank you again for your patience, your understanding, and for taking the time to share your experience. I hope we have the opportunity to help you plan another trip in the future!

I wish you all the best,
Lucie

Great travel planning kept us independent, focused, and flexible!
Norway | Jul 7 - Jul 17, 2026

Nita
Nita F.
Menomonie | Reviewed on Jul 26, 2026
From the start, our small group of friends wanted to shape our own trip, keep it small, and flexible. We found kimkim and felt as if we'd found a source for guidance in Taylor who helped us plan a delightful trip! The kimkim experience started with asking good questions to help us narrow our focus to some specific cities and fjords we wanted to visit in Norway. We enjoyed scrolling through all the optional activities, clicking to learn more, and then keeping or discarding various activities.... Read more

From the start, our small group of friends wanted to shape our own trip, keep it small, and flexible. We found kimkim and felt as if we'd found a source for guidance in Taylor who helped us plan a delightful trip! The kimkim experience started with asking good questions to help us narrow our focus to some specific cities and fjords we wanted to visit in Norway. We enjoyed scrolling through all the optional activities, clicking to learn more, and then keeping or discarding various activities. Our group wanted to do mostly unscheduled or independent exploration, but include some group tours or activities, too. Taylor found great options for us. By the end of the planning process, which was exciting to do, we all felt like we had a great plan for our trip.
Pre-trip, we met via Zoom with Taylor and had a chance to ask questions, clarify any issues, and find out about what to expect when we landed in Oslo. In the weeks just before the trip, we only needed to focus on packing and tending to our own personal details, knowing the kimkim had the rest under control! That was huge! Here are a few highlights about what we planned and experienced on the trip:

Transfers from the airport to our hotel, hotel to the train, and things like that made us all feel cared for and confident in the plans. Knowing someone had checked the timing of everything and indicated on the detailed itinerary where and when to gather allowed us to enjoy our free time.

Oslo Private City Walk: Lene met with us on our first morning, sitting down with a map, listening to what we had done already and hearing of what we wanted to do. She proposed options, and we chose her idea of learning how to buy tickets online, and then led us to the Vigland sculptures. As a native of Oslo, her knowledge and understanding of the area was helpful. Our experience of the sculptures was enhanced by information she shared. We all agreed that she was a great choice as our guide.

RIB Safari: Our group enjoyed the anticipation of the RIB Excursion, as well as the real event! They provided all the gear, a great guide, and the weather made it a perfect outing. The cheese tasting and fjord tour was really fun! All agreed that it was a highlight.

Bergen Food & Culture Walk: This walking tour was beyond expectation. Our guide was a delightful fellow who told stories well, and navigated the city as we stopped here and there for exceptional tastes of food and beverages. It was more than a lunch! Starting with a fishcake, several other small stops, then soup at a sit down restaurant, and finally a beer. Wow! We loved it!

Geirangerfjord Cruise: Cato, our cruise ship host was personable, and very experienced. He made this an interesting time, on a foggy day. Our time in the town was enjoyable. In the afternoon, he stayed up top and, as the fog burned off, he shared more about the fjords. Great guy!

Lodging: All of our lodging was well located near transportation and great views. Most of us agreed that the Flam Marina was the best. Fortunately, the enormous cruise ship present when we arrived, departed around suppertime. No more ships arrived while we were there, making those days and evenings a dream of peaceful waters and quiet atmosphere since we were on the quiet end of the marina. Weather was great!

External factors making this a great trip were the weather--not a drop of rain the whole time we were in Norway--and the World Cup soccer tournament which we could watch anywhere we went. I can't imagine a better trip!

Activity Reviews
Edvard Munch Museum in Oslo (Tickets not included)
Edvard Munch Museum in Oslo (Tickets not included)
Oslo

Great place! We planned ahead to get an English tour. The guide , "Sid", was excellent! Great refreshments on the main floor. The museum store was also full of good stuff.

Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

There were plenty of options in Oslo, so we chose carefully what to do as we arrived, and with the time most of us had at the end of our trip. Learning how to download the right app, and buy tickets was very helpful. Using 24 hour tickets allowed for easy transportation and included some local ferries too.

Explore Ålesund
Explore Ålesund
Norway

We did not have a lot of time in Alesund and would have enjoyed another day. Loved the art nouveau museum, and walking along the water. Totally recommend the museum. We ate great food in Alesund.

Self-Guided Hiking in Bergen's Seven Mountains
Self-Guided Hiking in Bergen's Seven Mountains
Bergen

People who hiked really enjoyed the trails at the top. The funicular made this activity more doable.

Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Bergen's funicular and street life were the most fun. Lots of food spots, and areas to walk.

Self-Guided Flåm Exploration
Self-Guided Flåm Exploration
Flåm

Mostly, my husband and I enjoyed keeping our eyes on the beautiful calm water vs hiking or doing outings. We enjoyed the restaurants and sought out spots to watch World Cup Soccer. Very fun..

Quality of Experience
Our lodging was exceptional with regard to breakfast options, view of the water, and proximity to the busy areas.
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

This adventure was a highlight! Having all the gear provided to us, great RIB Safari staff, and a beautiful day made everything great!

Quality of Experience
All around good weather, staff, and cheese tasting experience.
Guides, Drivers and Staff
Made us feel safe and equipped us with outfits and knowledge to enjoy the boat ride.
Transport
We walked to the RIB Safari location and then the boat ride was easy and felt safe.
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

Our tour boat host was Cato. He was kind, personable, and willingly shared about his Norwegian upbringing, stories and info about the fjord. There was a lot of fog the day we were on board, but the skies cleared enough to see more on the way home. The town of Geiranger offered a good assortment of activities, restaurants, and gift shops to keep us all satisfied. Cato offered suggestions to us for a couple of places to eat, and activities to do.

Quality of Experience
Cato made the biggest impact on our group's time on the fjord cruise.
Fløibanen Funicular Ride
Fløibanen Funicular Ride
Bergen

Everyone enjoyed this opportunity to use the pass multiple times a day. Some rode up and walked down or just went up and down a couple of times at different times of day. The funicular was easy to use.

Quality of Experience
I did not do the trails. Just enjoyed the views. I think those who walked around had a more enjoyable time.
Visit Stegastein Viewpoint
Visit Stegastein Viewpoint
Norway

I enjoyed the trip up. We paid to ride a bus up. Great view!

Food & Culture Walk
Food & Culture Walk
Bergen
Quality of Experience
Wonderful food and stories, and a good walk into parts of town I didn't go otherwise.
Guides, Drivers and Staff
Engaging, kind, and helpful. One or two of our group needed to sit down vs stand sometimes, so the guide shifted the group to be near those who needed to sit, when possible. Easy solution.
Private City Walk
Private City Walk
Oslo

Lene worked well with our group. She helped us clarify how to best use her time with us. She made great suggestions, and helped us understand how Oslo has changed over the years. Our group reflected on how she added to tool kit by showing us how to get tickets and use the transit system. It was great to have her as our guide.

Local specialist: Taylor Hook

Our guide, Penny, in Delphi was the most amaz...
Greece | Jul 6 - Jul 18, 2026

S
Stephen V.
Atlanta, GA | Reviewed on Jul 25, 2026
Our guide, Penny, in Delphi was the most amazing and charming woman. From the beginning to the end, the guide was less a lecture and more of a discussion. She was amazingly knowledgeable not only on the history, but the relationship between the people, cultures, religions, and happenings of ancient Greece to the modern climate. Our travel guide Chris was phenomenally receptive, quick to respond, and brilliantly knowledgeable about our travel plans. He was always so quick to help us out at... Read more

Our guide, Penny, in Delphi was the most amazing and charming woman. From the beginning to the end, the guide was less a lecture and more of a discussion. She was amazingly knowledgeable not only on the history, but the relationship between the people, cultures, religions, and happenings of ancient Greece to the modern climate.

Our travel guide Chris was phenomenally receptive, quick to respond, and brilliantly knowledgeable about our travel plans. He was always so quick to help us out at any point of the day. We were very lucky to have him planning out our trip for us.

Hotel Review
Heliotrope Hotels
Lesvos

Highly recommend. Wonderful staff, wonderful location, wonderful amenities and rooms. Definitely rent a car so you can travel the island and see the other sites, because the hotel is definitely worth staying at.

Authenticity & Character
Location
Car is a must have to explore the other areas of the island
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 27, 2026

Dear Stephen,

Thank you so much for all your kind words, much appreciated! It was a true pleasure planning this trip for you and I am very happy that all went smoothly and without surprises, so that you could enjoy a magnificent experience. I wish I had more travelers like your group!

Enjoy the rest of your summer, and happy & safe future travels!

Kind regards,
Chris

Great experience-highly recommend!!
Portugal | Jul 19 - Jul 24, 2026

Melissa
Melissa Z.
Chicago, IL | Reviewed on Jul 25, 2026
We wanted to go on vacation and booked our flights only 3 weeks in advance. Diana did an amazing job of putting together a trip for us. We gave her just a few guidelines and she took all of the stress out of planning an international vacation!
We stayed in beautiful hotels in 3 different cities. In Lisbon, Pedro provided an excellent food & wine walking tour. His personality was great and we learned a lot of interesting things about both the food and the city. In Lagos, we had a fun time on...
Read more

We wanted to go on vacation and booked our flights only 3 weeks in advance. Diana did an amazing job of putting together a trip for us. We gave her just a few guidelines and she took all of the stress out of planning an international vacation!
We stayed in beautiful hotels in 3 different cities. In Lisbon, Pedro provided an excellent food & wine walking tour. His personality was great and we learned a lot of interesting things about both the food and the city. In Lagos, we had a fun time on a boat tour exploring the caves. Then in Cascais, Rodrigo took us on an e-bike tour of the city and coastline.
Pepe and our other driver were fantastic as well.
All in all we had an amazing experience in a beautiful country. I would absolutely use Kimkim again.

Hotel Review
PortoBay Liberdade
Lisbon

Great location, comfortable beds, great breakfast

Location
Staff
Cleanliness & Comfort
Activity Reviews
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Overall this was a good experience. Our guide was kind and knowledgeable, but I felt like she just was reading a script and it wasn’t very personal (as compared to our other tours). The scenery was beautiful of course

Quality of Experience
Guides, Drivers and Staff
Cascais-Sintra Exclusive E-Bike Adventure
Cascais-Sintra Exclusive E-Bike Adventure
Portugal

It gave a great overview of the city and we saw things we never would have otherwise

Quality of Experience
Guides, Drivers and Staff
Transport
Flavors of Lisbon in a Premium &  Gastronomic Private Walking Tour
Flavors of Lisbon in a Premium & Gastronomic Private Walking Tour
Lisbon

Our guide was amazing and the food and drinks were delicious!

Quality of Experience
Guides, Drivers and Staff
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Our driver was fantastic! Very friendly, professional, and gave us some good tips

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Diana Mota

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.