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EcoAndes Travel

Since 1991, the EcoAndes Travel team have crafted great tours and real experiences in South America for visitors from all around the world to enjoy. With a passion for nature, sustainability, history and our culture, we have developed our main destinations consciously and with boldness in trying out new journeys to challenge your dreams. Our small group style of travel ensures you will be travelling as close to real life as possible, with great guides and with the locals.

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Recent Trip Reviews for EcoAndes Travel

Wonderful trip to Otavalo, Papallacta and Guayaquil
Ecuador | Jun 21 - Jun 27, 2023

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 07, 2023
Cristina planned our trip to Ecuador highlands and to Guayaquil. I had my 17 year old and 7 year old with me. We had an absolutely eye opening and unforgettable experience. Our unfatigueable driver-guide in the Highlands, Pablo, took us everywhere and taught us all about Ecuador along the way. We really couldn't have seen all that we did without him, and we felt really grateful. Our itinerary was perfect--interesting for me and fun for the kids. In Guayaquil we had Freddy and Cristopher and... Read more

Cristina planned our trip to Ecuador highlands and to Guayaquil. I had my 17 year old and 7 year old with me. We had an absolutely eye opening and unforgettable experience. Our unfatigueable driver-guide in the Highlands, Pablo, took us everywhere and taught us all about Ecuador along the way. We really couldn't have seen all that we did without him, and we felt really grateful. Our itinerary was perfect--interesting for me and fun for the kids. In Guayaquil we had Freddy and Cristopher and had kind of an off the beaten path experience visiting the dolphins and then a chocolate plantation. Everything was so interesting and the food everywhere was fresh and tasty. Cristina did a great job putting together our itinerary. I will recommend friends to visit Ecuador and hope that they will be fortunate enough to work with Cristina though Kimkim. We love Ecuador! Absolutely amazing country!

Local specialist: Cristina Caisapanta
Cristina
Cristina Caisapanta
Local specialist in Quito - Ecuador | Replied on Jul 07, 2023

Thank you so much for your worth review Ivy!
I am so happy that you and your children could come to Ecuador.
We enjoy figuring out what would be the best trip for you as well, and we are super happy that you were satisfied with the end of your family adventure!
Know that we loved to help you out, and that Ecuador will always have open doors for you!
Safe Travels to all the Family!
Best wishes
Cristina

We had such a great experience with KimKim!
Ecuador | Jun 17 - Jun 30, 2022

Kelly
Kelly B.
San Diego, CA | Reviewed on Dec 20, 2022

We had such a great experience with KimKim! The local guide and driver they connected us with were amazing. We felt like family at the end of the trip! In the time leading up to the trip, I worked closely with Tatiana to get our itInerary perfect and she was very receptive to listening to what we wanted to do and making all of the changes. We had to leave Ecuador unexpectedly due to political unrest and our amazing guide and driver got us out safely and we were so grateful to have them!

Local specialist: Tatiana Mejia

Our trip to Ecuador for our honey moon was in...
Ecuador | Nov 25 - Dec 8, 2022

K
Kayla H.
Canada | Reviewed on Dec 15, 2022
Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!! We... Read more

Our trip to Ecuador for our honey moon was incredible. We were incredibly impressed with every detail from the transport, the food, the scenery and our guides. The overall experience was just one we will never forget. Upon landing in Quito we were greeted by our amazing tour guide Pablo who spent the next 6 days giving us basically our own private tour across the mainland of Ecuador and the amazing Amazon rainforest. He was so knowledgeable and accommodating and we learned so much!!

We went to Galápagos Islands for the end of our trip and again we were taken back by our experience. We absolutely loved our time here. Our lovely tour guide Ricardo greeted us in the Baltra airport and guided us to the beautiful island of Santa Cruz and from there we spent a couple days touring that island and then taking a boat to islabella island for a few days.

Our experience in Ecuador will be a trip that will be hard to top, and we truly think it should be on top of everyone’s bucket list!!!

We can’t thank Kim Kim travel enough for everything and being so accommodating (i failed to previously mention that our flight got cancelled and we almost missed a full day but Juan reorganized everything and we were able to still hit every activity on our itinerary).

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Close to downtown and close walking distance, right across from a waterfall and hot springs
Staff
Cleanliness & Comfort
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Replied on Dec 16, 2022

Dear Kayla,

Thank you very much for taking the time to share such an incredible comment with us, we are really glad that you and Stephen enjoyed your trip to the fullest. We wait for you in a next opportunity here in Ecuador. A big hug from sunny Quito.

Juan :)

Ecuador and the galapagos islands
Ecuador | Nov 25 - Dec 8, 2022

S
Stephen W.
Canada | Reviewed on Dec 12, 2022
Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate. Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌 Highly recommend kimkim, was our first time and we will be using them again... Read more

Our trip to ecuador and the galapagos islands was incredible. Our planner Juan allowed customization of the trip to be easy and well communicate.

Our flight to ecuador got canceled and rescheduled for the next day, after contacting Juan about this he ensured me that the driver will be there at the new time and our first day activities would be rescheduled throughout or 14 day trip so we wouldn't miss anything 👌

Highly recommend kimkim, was our first time and we will be using them again in the new year ! All activities and meals were excellent. Our tour guide Pablo in ecuador and Ricardo in galapagos were amazing and very knowledgeable. Five stars !

Ecuador and galapagos as a trip was truly unbelieve such a diverse vacation, seen and experienced alot !
Thanks again kimkim

Hotel Reviews
Ikala Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Yacuma First Day
Yacuma First Day
Tena
Quality of Experience
R
Food
Learned and seen so much, enjoyed it all People here are amazing and provide everything you would hope for in the Amazon
Guides, Drivers and Staff
Transport
Local specialist: Juan Orozco
Juan
Juan Orozco
Local specialist in Quito | Replied on Dec 13, 2022

Dear Stephen,

Thank you very much for your great comment, it was really a pleasure to help you, and I am very happy that you enjoyed our beautiful country. We are waiting for you in a next opportunity, enjoy your day very much.

A big hug from UIO!!

Ecuador was an amazing trip in the midst of a pandemic...
Ecuador | Dec 31 - Jan 9, 2021

Kim
Kim M.
Newport News, VA | Reviewed on Apr 03, 2021
Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip. "Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him... Read more

Ecuador was an amazing trip in the midst of a pandemic and an uncertain time within the world. It was a much needed vacation, and not one time did we feel unsafe or at risk due to covid. Extra precautions were taken, and everything went off without a hitch. From volcanoes, to hiking, to city experiences, Amazon adventures and more, there is nothing I would change about our trip.

"Fresh Eddie" our tour guide was one of the highlights for us! He graciously accepted our nickname given to him by me and my significant other and truly went out of his way to make our trip one of our best yet! His knowledge of the places we went to and the routes to get there was top notch. We loved him greatly and found a friend for life!

Gabor who helped plan our trip through KimKim is/was a Saint!! I know I drove him crazy with my itinerary changes, questions and concerns, and he just couldn't have handled me better! Haha He was so patient, so detailed and just definitely one of the reasons our trip went so well. He even called me towards the end just to see how everything was going and helped to make a last minute adjustment we didn't know we needed to make.

Overall, I give KimKim and the people they brought into my life a 10 because they are an awesome trip planning site, and I love everything about our trip! I tell all my friends about your site because this isn't my first trip planned through you all and won't be my last!

Local specialist: Gabor Csizmadia

Outstanding trip to the Galapagos
Galapagos Islands | Mar 1 - Mar 6, 2020

V
Victoria L.
Peru | Reviewed on Mar 14, 2020

Thank you Edwin for organizing the perfect experience in the Galapagos for us. Our guide Karla was the best! She was knowledgeable about all aspects of the island and very sensitive to our needs. We had a great time and would highly recommend Karla as a guide!

Local specialist: Edwin Vega
Edwin
Edwin Vega
Local specialist in Quito | Replied on Mar 16, 2020

Dear Victoria!

I am so glad to read your review and am truly happy for your great trip!

I will definitely hand over your kind words and greetings to everyone who contributed to this tour :), I will also hand over your kind words to Karla.

Of 'course, if you need any assistance in the future, feel free to contact us, we will be happy to provide you with assistance!

Take care and all the best,
Edwin

Extremely Organized and Professional Company
Ecuador | Feb 2 - Feb 16, 2020

L
Lianne T.
Everett, WA | Reviewed on Feb 20, 2020
I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely... Read more

I have never used a travel agency to plan a vacation before, so initially, I was a little nervous. However, it turned out to be a fantastic experience from the beginning to the end. Edwin helped me plan my trip and was very responsive and flexible. He was easy to communicate with friendly and professional. While the booking and planning part when well, I still wasn't sure how it would be when I got there. Waiting for me at the airport was my pickup and local guide, Dario. Dario was extremely professional, friendly, knowledgeable, and you can tell that he loves his job as a guide. I felt at ease with him at all times and wasn't afraid to ask if I needed anything. All the transfers happened very smoothly, and I have no idea how I would have planned such activities alone or how I would have gotten to any of the places I did. Getting to Yacuma EcoLodge was a little complicated, so having someone to take care of each step was so helpful. It allowed me to relax and be on vacation! I stayed for a week at Yacuma EcoLodge and experienced a lot of great activities in the rainforest. My one comment is that if you want to see a lot of animals, Yacuma EcoLodge might not be the place to stay. However, if you are interested in just being in the rainforest, plants, nature, you will love it. I enjoyed every second of the experience despite not seeing a lot of animals. After spending a week at Yacuma Ecolodge, I transferred to Galapagos islands, where I met other guides - Enrique and several others that assisted me and made sure that everything went smoothly. In Santa Cruz, I also had several planned activities, including snorkeling (which I was I had more time planned for) in which I saw sea lions, sea turtles, and all sorts of fish. In Isabela, my guide Pablo was great. He was very entertaining, professional, and very interesting to talk to. I did many exciting activities there as well. Everything went smoothly from start to finish, and I am 100% sure I did more and saw more than I ever could have seen had I planned the trip myself. Each day someone from the operations department would call me to check in and see how my day went and if I had any problems or concerns. There was one night, I had a bit of an issue at one of the hotels. They were very responsive and took my concerns very seriously. To sum up, EcoAndes was a very organized and professional company. My brother and I are thinking about a trip to Peru in December, and I will be using EcoAndes for future travel planning in all the countries that they serve.

Local specialist: Edwin Vega
Edwin
Edwin Vega
Local specialist in Quito | Replied on Feb 21, 2020

Dear Lianne!

I am so glad to read your review and am truly happy for your great trip!
It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences.
I will hand over your nice words to Dario and everyone in our operations team who did their best for your trip to work out the way it did :)
If you ever consider returning or planning a trip to Peru, Bolivia, Chile, Argentina or Colombia, feel free to contact me again, I will be happy to help!

Warmest regards,
Edwin

We had an amazing experience using Kimkim for...Ecuador
Ecuador | Jan 8 - Jan 19, 2020

Rachael
Rachael M.
Australia | Reviewed on Feb 02, 2020
We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a...
Read more

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a fantastic time , getting to know us and what we enjoyed in travelling. His car was always clean and tidy and he ensured we knew how to get hold of him every evening in case we needed something. Roko has a great sense of humour , a great driver and really knowledgeable about the country and people.We had a fabulous time travelling wit him! Our second guide Dario did his job but was not as engaging and the same level of care and attention to detail was not there and even when we were hiking was on his mobile phone alot- maybe an age thing!. We still had an enjoyable time as Ecuador is such a beautiful country but wasn't as great as the days we spent with Roko. Ecuador is an amazing country with great scenery, food and people. Thank you we had an wonderful trip with a lifetime of memories. Thank Gabor and thank you Roko !!!

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Feb 03, 2020

Dear Rachael!

I´m so happy to read your kind words :) I already expressed my gratefulness to Roko and had a small chat with Dario - he is going to pay attention to details and show his interest in making people really get to know with Ecuador in the future.

Again, thank you so much for your kind thoughts, and I hope to be able to help you out again in the future.

Take care both of you,
Gabor

layers of outsourced operators with poor customer experience
Ecuador | Dec 20 - Jan 3, 2020

R
Ravi R.
Redwood City, CA | Reviewed on Jan 10, 2020
Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved... Read more

Was surprised that the whole tour right from kimkim is 100% outsourced to someone else with no accountability to customer experience. Found out the operator is a freelance for a tour operator to kimkim. All the time, whole tour operator was focused to fulfill his obligation with zero flexibility. Their non availability during weekends made it worse. Since this is my first tour experience thru kimkim and having always leveraged TripAdvisor and Viator, most of my trip could have been achieved at my pace and 60% lower cost by directly working with Viator. Most of my trips could have been day trips as I found out as we are only few hours from the main city and could have covered more locations.

Local specialist: Gabor Csizmadia

Memorable Family Christmas Trip in Galapagos
Galapagos Islands | Dec 21 - Dec 28, 2019

J
Jean Y.
NY | Reviewed on Jan 05, 2020
My family just came back from our Christmas trip to Galapagos and it was wonderful. Since I booked the trip too late (even it was 6 months ahead), I couldn't find a cruise that would fit our schedules. So I turned to my old friend Kimkim. They once again did a good job arranging our 8 day trip among the three islands. The whole trip went smoothly and we were in good hands at each step, all the tours and guides we had were very good as well. We will never forget the experience of swimming... Read more

My family just came back from our Christmas trip to Galapagos and it was wonderful. Since I booked the trip too late (even it was 6 months ahead), I couldn't find a cruise that would fit our schedules. So I turned to my old friend Kimkim. They once again did a good job arranging our 8 day trip among the three islands. The whole trip went smoothly and we were in good hands at each step, all the tours and guides we had were very good as well. We will never forget the experience of swimming with sea turtles, it was surreal. Thank our local specialist Edwin for being patient with my while designing the trip and also his speedy help during the trip. Especially thanks for our guide Nelly (The lady who lead our Tuneles tour on the Christmas day), she encouraged and helped me (since I had an injured arm) to complete the snorkeling which turned out to be the highlight of the trip.
If I have to say one thing to improve, it would be that the instruction should emphasize the entrance fees etc. can only be paid by cash.

Local specialist: Edwin Vega
Edwin
Edwin Vega
Local specialist in Quito | Replied on Jan 06, 2020

Dear Jean!

I am so glad to read your review and am truly happy for your great trip!
It´s nice to hear that your vacations went well and that you are returning home with great memories and experiences. Additional, thanks for your suggestions.

Warmest regards,
Edwin