wonderful service from Angel at KimKim
Japan | Nov 6 - Nov 20, 2023

R
Robin h.
Bozeman, MT | Reviewed on Nov 27, 2023

We were a party of 4 and had KimKim (Angel was the person helping us) arrange for a trip that included visits to Kanazawa, Osaka, Kyoto, with most of our visit walking the Kumado Kodo for 6 days. Angel was wonderful in providing a wonderful assortment of places to stay during our walk, with detailed instructions for the various busses and trains that we took during our visit. She also checked in each day, and was very responsive to various questions as they emerged--which not only helped with logistics, but greatly reduced our concerns. In preparation, we were able to look at various options, and thus make the trip better suited to our interests. As our first trip to Japan, we didn't know what to expect, and were really happy with the wide variety of places we stayed, and with the selective guide service (e.g. for a visit to Arashima bamboo garden). This trip was great at introducing us to ryokan, minshuku and onsen experiences, and we also stayed at more urban hotels and one totally wonderful boutique hotel in Kanazawa. We had great service and of course fantastic food throughout the trip, and really credit Angel for this as she worked with us and found overall such great places to visit and stay. We will definitely return to Japan, and look forward to working with Angel again to help with exploring new places.

Hotel Reviews
Sansaro Cafe & Guesthouse
Koguchi

At Sansaro, we had limited interaction with our host, and sadly, the community onsen was closed for that day. We had walked a moderate day, but then rather than wait for a bus (few scheduled) we walked the additional 3 miles so arrived tired. The guest house has a nice central area and a series of small rooms which were small but comfortable. Dinner was modest, and we got very nice lunch bento boxes.

Authenticity & Character
It was nice to stay in this family home and get a feeling for rural life in Japan.
Location
If walking the Kumano Kodo trail, this place is away from the trail, so requires a bus to and from the trail. Since there are few buses, this is awkward. We opted to walk to get there. The bus back to the trail the next day was fine and right across from the hotel.
Staff
Our host was very busy so our interaction was limited, but we enjoyed our visit. She even passed along a beautiful Japanese 'coat' that a friend had given our host to pass along--a very nice gift.
Cleanliness & Comfort
Our room was quite small, and once the futon was down, there wasn't much room for luggage or even sitting. But, there was a common area to use and that was sufficient. The room was comfortable and quiet.
Shibuya Excel Hotel Tokyu
Tokyo

The hotel was very good, with good food and very clean room. It is more like a business hotel, which is logical in Tokyo, and it was conveniently located. We enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

This was perhaps the best hotel we stayed in for a variety of reasons. First, it was lovely--beautiful woodwork, lovely rooms and a pleasant small hotel atmosphere. The staff were absolutely wonderful--and treated us like family. We could have stayed many more days and been delighted. We walked to the temple being renovated, and would have loved to have seen more of the old part of Kanazawa, but didn't have time. We had the hotel's udon noodles which were wonderful, as was the breakfast. It was easy to move about town from the hotel, and easy to get to from the amazing Kanazawa train station (we walked). We would highly recommend this hotel!

Authenticity & Character
One of the most beautiful small hotels I've seen with beautiful woodwork, and wonderful ambiance.
Location
Easy walk from the train station, which itself is amazing. We walked around town easily.
Staff
So helpful and welcoming, wonderful food, and even a small gift at the end of our 2 day stay--which we would have loved to be longer.
Cleanliness & Comfort
The rooms are immaculate and very comfortable and quiet. We loved the attention to detail.
GUEST HOUSE Kumano Yasai
Takahara

We had walked a long day to get here, and initially couldn't find it. A neighbor pointed the way, but still, there was no one there. The outside is unassuming, but...we slid open the door and the interior is absolutely beautiful. It has a large living/sleeping room with futons all ready; a smaller area for eating, a small kitchen and a lovely bath. Shino (who did all this lovely work) brought a delicious dinner, breakfast, and provided a bento box lunch for us for our trail walk the next day. We reconnected with her at her cafe after a few hours walk and had a great coffee. Her place was so welcoming it made you want to stay longer--and think carefully about how to incorporate her lovely design in one's own house!

Authenticity & Character
The building is (I believe) 140 years old, with a beautiful renovation preserving the original glass windows, and classic Japanese style house. We loved the character of the house, which was so comfortable and well crafted.
Location
Just off the Kumono Kodo trail, and took a few minutes to find. We didn't have the time (or energy) to explore the village, but Shino's place was quiet and delightful.
Staff
We hope Shino will come visit us in Montana! (We are worried she works too hard--given the fantastic food she prepared for us)
Cleanliness & Comfort
Such attention to detail, so comfortable--just a space to relax and enjoy. One of our favorite places.
Hitotoki
Chikatsuyu

Hideo san and his wife were wonderful hosts, and the meal she prepared was unbelievable--complete with special saki and plum brandy! It was very special to get to know this family just a bit for our one night stay while walking the Kumono Kodo trail. Our hosts were so kind and gracious--we only wished our Japanese was better so we could have learned more about them. Hideo san does this as his 'hobby' (though he admits his wife shoulders much of the burden). We really enjoyed meeting the family and our stay. We were worried about our next day (a long one, where we needed to catch an early bus)--but we were treated to a delightful early breakfast, and a ride to the bus stop which made our day much easier. We are so grateful to Hideo san and his wife for their hospitality.

Authenticity & Character
It was really nice to stay with a family and get a feeling for Japanese life. Our hosts went way overboard with our dinner--one of our most amazing dinners in Japan.
Location
For walkers, the place is a bit off the trail, which is awkward as the next day is long, and really requires a bus ride to make it more reasonable--but the family helped by driving us to the bus stop so it all worked out well.
Staff
Hideo san was wonderful, and with our paltry Japanese we were able to chat about many things. Such a lovely visit.
Cleanliness & Comfort
We were a party of 4 and each had a room that was clean and comfy. We shared the bath with the family and were very comfortable for the visit.
Ryokan Yunominesou 湯の峯荘
Yunomine Onsen

After a long walking day, we arrived for our first ryokan experience, and it was wonderful. The staff were so welcoming, the onsen lovely, and the dinner very special. We would have been delighted to stay longer at this ryokan.

Authenticity & Character
There are several onsens in this area, and this one was very nice with a lovely outside bath. The rooms were great (quite large, with a great balcony) and our dinner was amazing--many courses and directions for sequence for eating each course.
Location
On the trail, so an easy stay on the Kumano Kodo trail. We had a bus section the next day and the hotel took us a short distance so we would be assured a seat on the bus!
Staff
Very welcoming and helpful
Cleanliness & Comfort
Very clean and comfortable
Hotel Urashima
Katsuura

We didn't know what to expect of this resort hotel, and stayed 2 nights here after our Kumano Kodo walk. The cave onsens were truly wonderful, and when we used them, the were not crowded at all. You sit in delightful hot water overlooking the coast--and I even saw fish jumping amidst the surf. The buffet style dinner and breakfast was great, and the place has its own 'Lawsons' (convenience store) with wonderful snacks and lunch food. Our rooms were great with balconies overlooking the bay, and largish rooms that were great. We decided to stay at the hotel (after an early look at the tuna auction) and lounge around in our Japanese coats provided by the hotel. It was a perfect way to end our walk.

Authenticity & Character
We didn't fully understand this resort hotel, which wasn't that busy--though we might have been there off-season (November). We explored the upper hotel section, which had few people, but a lovely walk out along the peninsula with great views. On the lower level, one part of the the hotel appeared to be unused--perhaps slated for renovation. The cave onsens were delightful, and we visited them many times during our stay.
Location
Easy bus ride from the end of the Kumano Kodo trail, a delightful seaside town, and lovely hotel overlooking the town, on a peninsula.
Staff
A large hotel, but front desk staff very helpful and welcoming.
Cleanliness & Comfort
Our rooms were large, comfortable, clean, and a perfect way to relax after our walk.
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

More a business hotel, which is understandable in Kyoto. Very nice staff, great buffet breakfast, good location next to train station. We walked to several of the main Kyoto attractions.

Authenticity & Character
Fine for a business hotel, though we usually prefer smaller more intimate hotels. This one was very convenient and clean and comfortable
Location
5 min. walk to Kyoto train station. Walked to major temples, Nichi market and Gion area. Great food in area (and in train station!)
Staff
Very helpful for logistics, directions etc.
Cleanliness & Comfort
Very clean and comfortable, great breakfast buffet
Activity Reviews
The Kurobe Gorge Railway
The Kurobe Gorge Railway
Toyama

Quite unique to ride this old railway. The gorge is very steep but wooded, so interesting. We walked a few miles up the trail at the end. Cold on the way down (November)

Quality of Experience
Everyone was so nice--
Guides, Drivers and Staff
We drove up from Kanazawa and our driver was quiet but very friendly and helpful.
Transport
Easy for us, on time, convenient
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

We had walked the Kumano Kodo trail, so the forest wasn't spectacular--and fall colors were late. But we had a wonderful guide for this day and we learned alot about the place, but also about Japan and current life there.

Quality of Experience
Guides, Drivers and Staff
Our guide Yoshi was wonderful--felt like a friend immediately, and one you could ask any questions of--and we did. Our time with her was just delightful
Transport
Yoshi met us at the hotel, ushered us through the train station (with pre purchased cards) guided us around Arashima and the temple, and back to the hotel--all so easy and relaxing!
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 29, 2023
Hi Robin, Hope you have a fantastic day. Thank you so much for your wonderful words and thoughtful feedback! Working with you to plan and organize your vacation was truly a pleasure. It's always rewarding to help create memorable experiences for travelers like yourself. Thank you for sharing colorful experience of your trip to us and I could feel you really enjoy your trip. We are so grateful to know this. Wishing you and your family many more incredible adventures ahead! Welcome back to... Read more

Hi Robin,

Hope you have a fantastic day.

Thank you so much for your wonderful words and thoughtful feedback! Working with you to plan and organize your vacation was truly a pleasure. It's always rewarding to help create memorable experiences for travelers like yourself. Thank you for sharing colorful experience of your trip to us and I could feel you really enjoy your trip. We are so grateful to know this.

Wishing you and your family many more incredible adventures ahead! Welcome back to Japan again and we look forward to the opportunity to assist you in the future.

Warmest regards,
Angel