Everything was great. Bryan was most helpful....
Costa Rica | Feb 22 - Mar 2, 2024

V
Virginie d.
Newark, NJ | Reviewed on Mar 10, 2024

Everything was great. Bryan was most helpful. The itinerary you planned for us was very good. All focused on nature, which is what we wanted. We could have used a guide or a nature specialist on all the hikes.
The drivers were all good, especially Alex who is a real gentleman. He was very helpful and very knowledgeable. The river tour was exceptional. I wish it had been longer. The hotels were great, especially the second one.
One thing that was not planned well was the day we drove from papagayo to the hike where there is a waterfall. Almost three hours one way! Moreover the guide in that hike could barely speak English. He gave us all a headache. That was crazy. Was too long for a hike that was not really worth it.
Otherwise all good. We loved Costa Rica. People were incredible. We saw amazing animals. Saw the beautiful quetzal three times.
We loved the trip. Pura Vida.

Hotel Reviews
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Grounds were beautiful. Loved the cabins.
Staff
Cleanliness & Comfort
Koora Hotel at Monteverde
Monteverde
Authenticity & Character
In the trees
Location
Fabulous place
Staff
Cleanliness & Comfort
Rooms were fabulous.
Bahia del Sol Hotel
Guanacaste

Location was amazing. Best beach.

Authenticity & Character
Could be modernized a bit
Location
Excellent
Staff
All kind and helpful
Cleanliness & Comfort
Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna
Quality of Experience
No
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Experience
Cultural Experience
Arenal/La Fortuna

Wonderful people. Excellent meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Night Walk at Children's Eternal Forest
Private: Night Walk at Children's Eternal Forest
Monteverde

Did not see many animals

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica

Fabulous. Many animals. Too short. Should be st least 2 hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Costa Rica

Nothing exceptional. Too many hours to get there. Terrible guide who spoke bad English.

Quality of Experience
Guides, Drivers and Staff
Transport
Alex was terrific. Drove safely.
Private Chocolate Farm Visit & Workshop
Private Chocolate Farm Visit & Workshop
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Day at Selvatura, Hanging Bridges and Fauna Exhibitions
Costa Rica

Amazing scenery

Quality of Experience
Guides, Drivers and Staff
Transport
Private Monteverde Cloud Forest Reserve Guided Hike
Private Monteverde Cloud Forest Reserve Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 11, 2024
Hola Virginie, Thank you for your detailed feedback! It's wonderful to know that the itinerary we planned aligned well with your interests in nature. We're delighted to hear that the drivers, especially Alex, provided exceptional service. We'll be sure to pass on your kind words to him. It's fantastic that you enjoyed the river tour, although we regret that it couldn't be longer. Your positive comments about the hotels, especially the second one, are greatly appreciated. Regarding the long... Read more

Hola Virginie,

Thank you for your detailed feedback! It's wonderful to know that the itinerary we planned aligned well with your interests in nature.

We're delighted to hear that the drivers, especially Alex, provided exceptional service. We'll be sure to pass on your kind words to him. It's fantastic that you enjoyed the river tour, although we regret that it couldn't be longer. Your positive comments about the hotels, especially the second one, are greatly appreciated.

Regarding the long drive to the waterfall hike from Papagayo and the language barrier with the guide, we apologize for any inconvenience this may have caused. We'll review our itineraries to ensure that future journeys are more efficiently planned and that language barriers are addressed appropriately.

Overall, we're thrilled that you loved your time in Costa Rica, appreciated the incredible people, and enjoyed seeing the amazing wildlife, including the beautiful quetzal. We're delighted that you loved the trip and embraced the Pura Vida spirit!

Thank you for choosing us to organize your Costa Rican adventure!

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica🦎