A long-dreamed of trip to the Galápagos comes true thanks to Alvaro and KimKim
Galapagos Islands | Jun 11 - Jun 22, 2023

Dina
Dina M.
San Fernando, CA | Reviewed on Jun 23, 2023

We decided in February to plan a family trip to the Galápagos Islands in June. I was overwhelmed by the prospect of researching such a trip, and turned to KimKim for help. Alvaro reached out to me in less than 24 hours with a jam-packed itinerary that was very insightful. He notes from the questionnaire that we were traveling with 2 teenagers, and intuitively booked us 2 rooms at all our hotels to ensure some space and privacy. He met with us via zoom to go over the itinerary, and we tweaked it accordingly. We had a wonderful trip! Alvaro was VERY quick to respond with an informative answer to any message I sent during our travels. The local guides that we encountered were a wealth of information, and took great care of us. Toward the end of our trip, my husband had a 24 hour stomach illness, and electrolytes and over-the-counter remedies were delivered to the hotel for him, initiated and arranged by the local guides. I will happily use KimKim again, and refer them to all my friends.

Hotel Review
EB Hotel by Eurobuilding Quito
Quito

Very comfortable, and the staff was incredibly accommodating. Breakfast had a wide variety of offerings.

Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Without question, this was a highlight of our entire Galapagos trip. Every type of marine life and bird we hoped to see, we found up close. Our guide, Darwin, took photos and videos of everything and everyone, and graciously transferred them to everyone’s phone. We swam with so many sea turtles, sharks, rays, penguins. We found an octopus, a sea horse, and learned about the blue-footed boobies and penguins. It was a truly memorable day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 26, 2023
Dear Dina! I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to...
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Dear Dina!

I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to pay close attention to your questionnaire and tailored the arrangements accordingly.
It's heartwarming to hear that you had a wonderful trip. We are always ensuring the importance of quick and informative communication, especially during travels, and we're glad Alvaro delivered on that front.
I will convey to all of my local guides your big shout-out too! I am so happy that their wealth of information and exceptional care made your trip even more memorable.
I am sorry about your husband's stomach illness, but so relieved that the local guides swiftly took action and arranged for the necessary remedies to be delivered to your hotel. Their promptness and thoughtfulness speak volumes about the quality of service we strive to provide.
Thank you so much for choosing KimKim! I genuinely appreciate your recommendation and look forward to planning with you any future travel plans. Should your friends need travel assistance, I will be more than happy to help them too. I am here to make your travel dreams come true!
Wishing you many more incredible adventures!

Warm hugs from your local friend!
Alvaro