Our foight was cancelled that required a majo...
Spain | Mar 16 - Mar 23, 2024

N
Natalie C.
Dallas, TX | Reviewed on Mar 25, 2024

Our flight was cancelled that required a major change for the first several days of our trip. The kimkim team was amazing helping us get rebooked in tours, alternates to a missed train transfer, hew pickups and more. In a world with almost no customer service, I was shocked at how wonderful they were!

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Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in Boulder (Kimkim HQ) | Replied on Mar 28, 2024

Hi Natalie,

It is so great to hear from you! I'm glad you had a great experience despite your canceled flight! I have some great colleagues, and I am happy they were able to assist you with the changes! :)

Thank you for your insight into the activities and accommodations- this gives travelers information to review before they book their trip! 🌞

I hope to see you on another kimkim trip! 🙌

Best,
Adam