We had a wonderful trip in Croatia!
Croatia | Jul 1 - Jul 8, 2023

Matthew
Matthew L.
San Leandro, CA | Reviewed on Aug 12, 2023

We had a wonderful trip in Croatia! During the design process Sarah was responsive and accommodating, helping us choose options for activities and destinations within the country. We considered various day trips (for example, two Bosnia and Montenegro) that we ended up not taking, but Sarah had helped us with the research on those. We ended up booking most of our lodging, but Sarah had presented us with plenty of options on that front as well. The vendors she chose were terrific, particularly Mario’s sea kayaking and Grigo, Winko, and the group that took us on our bicycle trip on Hvar. The lunch of bread, cheese, charcuterie, and Croatian wine in a 19 century cellar was a true highlight of the trip. We had one glitch during the trip: a boating vendor that Sarah had hired mischeduled our family‘s reserved day. This was entirely the vendor’s mistake. Yet, Sarah was responsive immediately trying to work through things, and, when that became impossible, she refunded us that portion of the trip and treated our family to a lovely, delicious meal at a traditional Croatian konoba. As to logistics, it was terrific to have ferry schedules and tickets available for us and PDFs and all drivers accounted for at all times. Sarah was available at all times by WhatsApp, usually within seconds. Bottom line, it was exemplary customer service and our entire family is greatly appreciative!

Activity Reviews
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

We had a terrific tour with Nadje. She was very knowledgeable and gave us such thorough overview of the history of Dubrovnik. We were all on little jetlagged, but she kept things interesting!

Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik

This was a very nice activity. It was perhaps a little more strenuous than we thought it would be! Our group was led by Mario and Eddie. Eddie gave us useful tips about the island of Lokrum. We didn’t make it there, but maybe next time!

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar - Cycling Through the Island + Local Product Tasting
Hvar - Cycling Through the Island + Local Product Tasting
Hvar

This was terrific. One of the highlights of the trip, if not the highlight. The biking through warm hillsides and scenic medieval coastal towns and forested Bayside paths was idyllic. We were picked up in Hvar town by Grigo, who told us a great deal about the history of Hvar and adventurous he and his family had taken. Winko met our family on the tour. He, too, was knowledgeable and informative. Then, we had a fantastic meal in the cellar - there was delicious cheese, charcuterie, and bread. Somehow we managed to leave without a couple bottles of wine!

Quality of Experience
Guides, Drivers and Staff
Grigo and Winko were terrific
Transport
Door to door service
Boating Excursion Around Korčula's Archipelago
Boating Excursion Around Korčula's Archipelago
Korčula

Well, if we have to give this a star, we can only give it one star… Because it never happened. This is because Fish and Fun, the boat run by captain Mario, did not have us scheduled on the correct day. Although Sarah did all she could to persuade him to accommodate us, it did not work out so we made other plans. Sarah did refund us the entire portion for this part of the excursion, and gave us a wonderful meal in Dubrovnik as compensation. So, for this portion of the trip, we give KimKim 5 stars, and Mario none. We also found another boat to take us to surrounding islands, so we were able to salvage part of the afternoon, albeit not on Fish and Fun.

Privately guided walking tour of Korcula Town
Privately guided walking tour of Korcula Town
Korčula

This was an informative tour that provided a lot of information about Korčula

Local specialist: Sarah Cosic