Well Planned and a Very High Level of Service
Portugal | Apr 8 - Apr 14, 2024

J
Jon C.
Mansfield, MA | Reviewed on Apr 16, 2024

We love the approach KimKim takes of surveying interests and travel styles and creating a custom trip that fits. The local guides were top-notch, and the activities aligned well with our interests. Especially the cooking class we took and the dinner we had in someone’s home. It was a nice change from a restaurant to be able to have a relaxing meal in a
“homey” environment and get to know some new people.

The other positive of Helena (our trip lanner) was the regular communication about trip details both before and while we were away, as well as that from the tour guides. There was very little to fret over while we were on vacation – and we got updates throughout our tour.

The only bit of advice I have is that you should take time to research your destination fully. This was the 1st time I did not plan every aspect of our trip (book hotels, Viator tours, etc.), and I should have better researched Lisbon (and Porto) to fully appreciate what we did and what we missed. I felt a little disconnected following a plan that was built for me rather than one I built. This is nothing against KimKim – I 100% recommend them; just advice as you begin to plan your next destination.

We will definitely use KimKim when we plan our next trip!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Apr 21, 2024
Hi Jon, Thank you so much for sharing your comments.
It was a pleasure to design an itinerary that suited your preferences and to know that the local guides provided exceptional experiences, especially with the cooking class and dinner at a local home.
Your advice about researching destinations in depth is valuable. While our goal is to provide a seamless experience, we understand the importance of feeling connected to the plan.
I am grateful for your recommendation and happy to hear that...
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Hi Jon,

Thank you so much for sharing your comments.
It was a pleasure to design an itinerary that suited your preferences and to know that the local guides provided exceptional experiences, especially with the cooking class and dinner at a local home.
Your advice about researching destinations in depth is valuable. While our goal is to provide a seamless experience, we understand the importance of feeling connected to the plan.
I am grateful for your recommendation and happy to hear that you will keep KimKim in mind for your future adventures. When you're ready to plan your next trip, I'll be here to help you create another unforgettable trip tailored to you if not again to Portugal, to Spain, Italy or Morocco.

Warmest regards,
Helena, from Espíritu Travel and Kimkim