Mathia did a great job planning us exactly th...
Norway | Aug 6 - Aug 12, 2023

N
Nick J.
New York, NY | Reviewed on Aug 21, 2023

Mathia did a great job planning us exactly the trip we wanted. He was responsive and easy to communicate with, and was on top of everything. He was also a great resource during our trip, as there was a huge storm which disrupted our plans. He was ahead of the game and quickly took care of changing our rental car reservation and getting refunds for things we had to miss. He also helped us change hotels on short notice when we arrived at one hotel that was not what we expected, and dealt with that hotel on getting us a refund. Overall he gets an A+ and we would absolutely do a trip with Mathia again in the future.

Hotel Reviews
Hotel Union Geiranger Bad & Spa
Geiranger

Amazing spa! Very good restaurant with a great breakfast spread and a good option for dinner (although maybe not quite as good as a couple other places in town). Rooms were nice but a bit dated. The headline is the spa - the first couple days of our trip it rained all day long, so we couldn't really do any of our planned outdoor activities, and we were happy as clams hanging out in the spa! Staff wasn't always the most helpful but overall the service was fine. Would stay here again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flåm Marina
Flåm

We arrived and saw our room and decided to stay at a different hotel in town. The room was pretty dingy and had a somewhat moldy smell, along with some fragrance presumably meant to cover up the moldy smell. Location was amazing, right on the water, but not nearly as nice as the Fretheim hotel in town, or even the Flaamsbrygga, both of which were more expensive but not by a that much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 22, 2023

Dear Nick,
Thank you very much for your nice review. :)
I am happy to hear you appreciated my help during your journey.
Yes, the storm tried to ruin the whole plan, but our communication and your flexibility made the difference and avoided any kind of trouble.
I would definitely be your travel designer again, so why don’t you start thinking of a new adventure in Northern Norway?
Thanks again for your feedback and trust.
I wish you and your family all the best.
Mathia