Minh was great in helping us plan out trip! ...
Vietnam
|
Dec 27 - Jan 17, 2024
Minh was great in helping us plan out trip!
All activities were superb and most lodgings. We love KimKim and highly recommend!
Hotel Reviews
Great experience!!
Over this hotel, wish all lodging were to this standards, most were.
Issues with restaurant. Gluten free and menu issues with lack of understanding regarding our questions about the food. Language issue primarily.
This hotel was not a good fit at all for us. We request king beds or 2 beds throughout our trip - this was neither. It was not central air, bathroom outside. I have breathing issues and we never assumed this would be an issues. Kimkim could not help us with a different property so we found our own property and transferred the next night. The toll away bed they brought in at a different villa was not suitable for my husbands back. This was a total disappointment. We loved where we transferred to and we’re able to solve our own issue .
Activity Reviews
This was amazing due to our guide which was different than planned, thank good ness we had a different guide. Only wished we had been able to switch to him for that day on. His name was: Hiep Nguyen +84 98 671 02 34
This was truly a one of a kind experience! They exceeded all of our expectations from the food to all activities. I am only filling out this one with pictures to be all inclusive of all activities❤️
This day I did the mud baths while Bob did scuba so both were great experiences!
Hi Susan,
Thank you so much for all your valuable feedback and amazing photos. I love to see your Facebook everyday, indeed!
I also appreciate your feedback on the unsuitable hotels. I think we will learn a lot from this experience and be more careful in our selection in the future. Thank you for your constructive feedback, and we are glad that we were able to share a small part of the costs with you. I hope to welcome you and your family back to Vietnam soon!