To Chile with Angel!

Chile | Mar 6 - Mar 20, 2024

We were very pleased using Kimkim on our recent trip to Chile. Typically we do our own bookings but chose an online agency for Chile due to "all the moving parts" involved in this group trip of 3 couples. Kimkim's website was easy to use and informative, providing useful information such as seasonal weather for the regions visited.

Our travel guide, Angel Gutierrez, was exceptional throughout the entire process, not only before but during and after the trip! He responded quickly to emails during the planning process using excellent English. During the trip when we experienced a couple glitches with car rentals, his response was immediate, and I mean IMMEDIATE! In each region we visited, from Punta Arenas to Torres National Park, to Puerto Varas in the Lake District, and then to Santiago, Angel provided us with a reliable local English-speaking guide and private transportation. There was no waiting on drivers for hotel transfers or on day tours, with them typically arriving 10 minutes ahead of schedule.

The tour guides all spoke excellent English. I would like to give a shout-out to 2 of the regional guides: Jose (Pepe) in Santiago who bought a bottle of water for me on the scheduled wine tour when I forgot mine, and to Rafael in Punta Varas who quickly rescued us when a rental car did not function and got our entire group to the airport on time.

The only area of improvement I would suggest is in the timeliness of lodging bookings. This trip was almost a year in planning, with the down payment made 9 months before the date of departure. This may have been due to company policy, but to my knowledge the lodging was not booked until the final payment occurred 2 months before departure, resulting in us not getting some of the rooms of our choice. However, Angel and the hotel managers did provide us with excellent accommodations.

If you are planning a vacation to South America, and especially if to Chile and Ecuador, do yourself a favor and request Angel Gutierrez at Kimkim. He is the best!

Warm regards,
Christine Becker

I

Hotel Reviews

Hotel Rio Serrano

Torres del Paine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Velazquez

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Almagro Punta Arenas

Punta Arenas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Agua Fresca Bay Kayaking

Punta Arenas

They provided excellent gear.

Quality of Experience

Guides, Drivers and Staff

did a briefing the evening before

Transport

they arrived early

Full Day Tierra del Fuego - King Penguin

Punta Arenas

Long day but knew this beforehand. Tierra del Fuego very interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

lunch at small village was scrumptous!

Transfer to Grey Lake -Kayak through the Glaciers at Grey Lake - Transfer back to your hotel

Chile

very knowledgeable and safe guides

Quality of Experience

Guides, Drivers and Staff

Transport

Climbing Cerro La Picada

Puerto Varas

Very knowledgeable and safe guides

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Kayaking in Llanquihue Lake

Puerto Varas

Loved the Laguna El Encondido!

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Undurraga Vineyard - Wine Tasting group tour

Santiago

Highly recommend Undurraga tour!

Quality of Experience

Guides, Drivers and Staff

Transport