Amazing Family Trip with Super Guides!
Costa Rica | Aug 5 - Aug 20, 2023

Jessica
Jessica M.
Watertown, WI | Reviewed on Aug 27, 2023

Charlotte and the team were always responsive and answered all of my many questions prior to the trip.

Hotel Reviews
Hotel Ficus
Monteverde Costa Rica

This hotel exceeded our expectations. While the room decor is pretty basic, the bathroom is beautiful, the grounds are very nicely manicured and host many birds and wildlife, and the location was an easy walk to town but also at the top of a hill which afforded stunning sunset views. The staff was incredibly friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

The hotel and hot springs are nothing short of stunning. The grounds are beautiful. The walk to the pool, main building and hot springs are easy and so pleasant. The fact that the hot springs open to hotel guests two hours before the general opening allowed us to visit feeling like we had the place to ourselves. The secluded areas with cabanas and the plethora of flora makes it seem like you’re in a magic rainforest setting.

Authenticity & Character
Location
You can definitely spend several days here without having to leave the facility; however, if you’re interested in going to La Fortuna, you’ll need a car or an Uber. It’s about a 15 minute drive.
Staff
Cleanliness & Comfort
The Westin Golf Resort and Spa, Playa Conchal
Playa Conchal

The Westin was a great place to relax after 8 days of adventure in Monteverde and Arenal/La Fortuna. The grounds were very nicely maintained, the many restaurants ensured we didn’t get bored with the food over the course of a week, the staff were absolutely amazing - really friendly and helpful. Just a shout out to a few: Ruddy was a fun and knowledgeable instructor of yoga and water aerobics (do this! It’s so fun!), and Christopher, Bryan, Gabriel and Christian were incredible bartenders who knew our names and always greeted us with a smile, were really fun to chat with and also were great bartenders.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms seem to be partly updated. Nice bed and bathroom sink area, but the tables were scratched up. Minor, but worth noting.
Activity Reviews
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

A great way to start the vacation! The cloud forest is gorgeous and looks spectacular from the top.

Quality of Experience
Guides, Drivers and Staff
Coffee, Chocolate and Sugar Cane Experience
Coffee, Chocolate and Sugar Cane Experience
Monteverde

It was interesting and delicious!

Quality of Experience
Guides, Drivers and Staff
Night Walk: Children's Eternal Forest
Night Walk: Children's Eternal Forest
Monteverde

The guides were super but unfortunately the nocturnal animals were not cooperative.

Quality of Experience
Guides, Drivers and Staff
Transport
Stand-Up Paddleboarding on Lake Arenal
Stand-Up Paddleboarding on Lake Arenal
Arenal/La Fortuna

Our guide was friendly and took a lot of great pictures. The setting is pretty spectacular.

Quality of Experience
Guides, Drivers and Staff
Mambo Combo: Canyoning and Rafting
Mambo Combo: Canyoning and Rafting
Arenal/La Fortuna

This was my family’s favorite adventure. The canyoning was gorgeous, in the cloud forest and down a waterfall through a series of rappelling and zip lining and features with walks along the river in between. The whitewater rafting was exciting. There were class 2-3 rapids which were just adventurous enough (a couple of us did bounce out into the water but it was fine). Mario was our whitewater rafting guide, and he was SO fun. This adventure also came with a meal which was delicious.

Quality of Experience
It was the perfect combination of beautiful scenery and adventure. HIGHLY RECOMMEND!!!
Food
This was some of the best food we had on the trip. Get the chicken. It doesn’t disappoint.
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The volcano hike and waterfall hike (two different hikes in different locations on the same day) were both beautiful. They have completely different views but are equally nice. The power of the waterfall and the fact that you can swim in the water near it is really cool. Mariano was our guide, and he was awesome! He’s a seasoned guide with a deep knowledge not only of the flora and fauna but also the history and politics of the region. He took great photos and was patient while we swam. He also took us to some great restaurants.

Quality of Experience
Guides, Drivers and Staff
We really enjoyed our time with Mariano. He’s a very interesting and funny person. We learned a lot, and got to enjoy some great music on our trips with him.
Transport
Mariano was a great driver. He arrived on time and always knew where he was going.
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a great trip. You can’t believe how blue this water is until you see it in person. Stunning.

Quality of Experience
Guides, Drivers and Staff
Mariano is great. We loved having him as our guide for this trip as well as for the Arenal Volcano and La Fortuna waterfall hikes.
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Sep 06, 2023

Hi Jessica,
Thank you so much for your review! We are very pleased to know that you had such a great time. We look forward to serving you again in the future.

Kind Regards,
Charlotte, and the team from Serendipity Adventures