Overall: Superb
Argentina | Nov 5 - Nov 25, 2023

Randall
Randall D.
Canada | Reviewed on Nov 28, 2023

Mery did a superb job of putting together an amazing trip on very short notice. The guides were almost all very excellent. The drivers were prompt and willingly waited when we were delayed. The level of service provided for al aspects of thsi trip was excellent.

Activity Reviews
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

We were to meet the driver for this tour at a specific time in front of our hotel. We were there early. A van arrived and we asked the driver if this was the city tour. He said that it was the city tour so we boarded the van along with six other people. No one asked us our names but the same circumstance had occurred the previous night. Unfortunately we were on the wrong van and so missed the city tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

Very athletic dancing. The show was a great introduction to Argentina.

Quality of Experience
Food
Advance notice that an excellent meal could be had but that an additional cost would be involved.
Guides, Drivers and Staff
Transport
Half-Day The Argentine Experience Cocktail & Dinner
Half-Day The Argentine Experience Cocktail & Dinner
Buenos Aires

The meal preparation and dining experience was great. The staff who coordinated the event were very good. We were told to arrive no later than 7:00 pm so we made sure to arrive 5 minutes early. We were not told that the cocktail teaching experience required us to be there by 6:15 pm so we missed out on that part.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
We were able to walk from our hotel.
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Full-Day Estancia Day - San Antonio de Areco - El Ombu -
Buenos Aires

The horseback riding was not very exciting as the horses moved slowly along a predetermined path in an open field. The barbecue and the wine were both excellent and made the day a pleasurable experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Astounding views of the falls. The guide did a wonderful job of showing us around and explaining everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Argentinian side of the falls was amazing. The Brazilian side of the falls was ten times as wonderful. I tell everyone that they must put this natural wonder of the world on their bucket list. Our guide was very conscious of the fact that we were arriving on a Brazilian holiday and that the falls would be crowded by the afternoon so he wisely switched the order of our day's itinerary so that we had an even better experience.

Quality of Experience
A great guide and a stupendous sight.
Guides, Drivers and Staff
The guide was very knowledgable and did is best to make sure we had the best experience.
Transport
Visit to Parque Das Aves
Visit to Parque Das Aves
Puerto Iguazú

An memorable park that allowed close observation of the various birds and other animals.

Quality of Experience
Close encounters with exotic birds.
Guides, Drivers and Staff
A very knowledgeable guide.
Transport
Half-Day City Tour Santiago de Chile
Half-Day City Tour Santiago de Chile
Santiago

The guide did not seem interested in showing us the highlights of the city. My impression was that she was doing the minimum to get through what she had to do and no more.

Quality of Experience
Guides, Drivers and Staff
The guide seemed bored and disinterested.
Transport
Full-Day Rafting & Trekking
Full-Day Rafting & Trekking
Mendoza

A fun day rafting and trekking in the Andes. The trekking included rappelling which could be a lot of fun. However, the guides had trouble explaining the steps. When I observed from the bottom as others were beginning their descent it was clear that the instructor missed explaining a fundamental point that would have made it easier for everyone. The rafting was fun. A better explanation of what was required of us and what would be provided wold have been helpful. For instance, we did not know if wet suits were provided or what footwear we needed etc.

Quality of Experience
Guides, Drivers and Staff
Better information by a person fluent in English early.
Transport
Full-Day High Andes with trekking to Durazno Gorge
Full-Day High Andes with trekking to Durazno Gorge
Mendoza

The sights while hiking in the Andes were great. The hike was not too long or to difficult.

Quality of Experience
Transport
I am not sure how to improve the transport but travellers should be aware that it is a 3 hour drive each way (6 hours total) for a 2 hour hike
Full-Day Cacheuta Hot Springs
Full-Day Cacheuta Hot Springs
Mendoza

A half day at the spa would be sufficient. Sitting in pools of water at various temperatures loses its appeal after a few hours. The spa could add additional services such as massages, facials, manicures and pedicures to make a full day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Valparaiso & Viña del Mar Tour
Full Day Valparaiso & Viña del Mar Tour
Santiago

A good day seeing an historical city.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Visit to two wineries in the Colchagua Valley
Full Day Visit to two wineries in the Colchagua Valley
Santiago

Very informative trip to the one winery. The second winery was a fascinating place but the guide spoke very little English so it was difficult to benefit from the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Red Rocks
Full-Day Red Rocks
San Pedro de Atacama

A great experience. We did not expect to be treated to two picnics in the desert along with visiting the National Flamingo Park as well as the Red Rocks with their lagoons. The guide was very helpful and knowledgeable.

Quality of Experience
Food
I was very pleased to be treated to two picnics in teh desert.
Guides, Drivers and Staff
A superb guide who made a clear effort o make everyone feel welcome and relaxed and enjoy the day.
Transport
Half Day Tatio Geysers
Half Day Tatio Geysers
San Pedro de Atacama

An amazing place. The hot springs and geysers are a highlight of the trip.

Quality of Experience
Tremendous sights.
Food
Guides, Drivers and Staff
The guide was knowledgeable and able to answer all of my questions.
Transport
It is a very bouncy ride up the mountain.
Half-Day Moon Valley Tour
Half-Day Moon Valley Tour
San Pedro de Atacama

A hike in the desert hills with stunning views al around. Wonderful.

Quality of Experience
Guides, Drivers and Staff
The guide knew the best time to go and took us to a great location to watch the sunset.
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Dec 02, 2023

Hi Randall,

Thanks for your review! It was a pleasure to receive you in Argentina & Chile; and work with you on such an amazing trip!

Also, thanks for taking the time to write this detailed review, I will send it to the suppliers, as a thank you to them, and as recommendations for improvements as well.

I hope you have beautiful memories of this trip! :)

Thank you for choosing us and we hope to receive you again soon!
Warm Regards from Buenos Aires,
Mery