Wonderful time in Jordan made possible by Samir and Team

Jordan | Oct 1 - Oct 5, 2023

This hotel is busy and we are thankful that we only had to stay here overnight to catch our flight out of Jordan. The lady at reception raised her voice and reluctant when we asked help in printing our boarding pass. When no one at Room Service was available to get our order, we called Reception to help. A gentleman said he will call them to call us. No one called us. We just decided to get food somewhere else when we would have preferred to stay in and get rest before our flight. The hotel is nice and modern but the service is not up to par.

To get assistance at the airport after a long flight was a great kick-off to the adventure that awaited us in Jordan. We were greeted by Samir’s team that facilitated customs and immgration in a quick manner. We were then handed off to Bassam, our driver guide to warmly welcome us to Jordan in his clean and comfortable car. And off we went to our Jordan adventure!

After Bassam, our driver handed us over to Abd, our guide for 2 days we knew it was an experience to behold. Abd was knowledgeable about Petra, he knew how to pace our visit when he thought we were getting sensory overload. Very patient, kind and funny. He made us feel safe and well taken care of. On our last day in Petra, he helped us arrange a lovely lunch at a local restaurant so we can try mansaf, Jordanian national dish. He even used his personal vehicle to pick us up at the hotel to bring us to the restaurant. What a great and thoughtful way to cap off our Jordan visit.