Kimkim Trip Reviews for Egypt

4.7
Based on 132 ratings
Read 132 verified reviews by travelers who booked their trip to Egypt on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Jordan and Egypt, organized by ki...
Egypt | Nov 26 - Dec 14, 2023

Jayshree
Jayshree D.
Berkeley, CA | Reviewed on Dec 23, 2023
Our trip to Jordan and Egypt, organized by kimkim, was excellent. All accommodations were great, with special mentions for Harir Palace Amman Hotel and Kempinski Nile Hotel in Cairo. Our driver in Jordan, Rashid, was punctual and safe, and the guides in Jerash and Cairo were knowledgeable and friendly. The desert tour in Wadi Rum was a unique experience, and our guide there made it even more enjoyable. Visiting the pyramids and museums in Cairo was a highlight, particularly the Egyptian... Read more

Our trip to Jordan and Egypt, organized by kimkim, was excellent. All accommodations were great, with special mentions for Harir Palace Amman Hotel and Kempinski Nile Hotel in Cairo. Our driver in Jordan, Rashid, was punctual and safe, and the guides in Jerash and Cairo were knowledgeable and friendly. The desert tour in Wadi Rum was a unique experience, and our guide there made it even more enjoyable.

Visiting the pyramids and museums in Cairo was a highlight, particularly the Egyptian Civilization Museum. Our guide, Khaled, made the visits even more enjoyable. The sightseeing in Aswan was also amazing, with a visit to the Nubian village by boat being a standout experience. Our guide, Abraham, added a lot of value to our experiences in Aswan.

The Movenpick Sunray Nile Cruise was luxurious and the food was fabulous, with the staff going out of their way to accommodate my vegetarian diet!

Hotel Reviews
Rum Oasis Luxury Camp
Wadi Rum

The Rum Oasis Luxury Camp in Wadi Rum was very nice. It was an interesting experience to have such luxurious accommodation in the middle of a desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harir Palace Amman Hotel
Amman

The Harir Palace Hotel in Amman was adequate for our needs. The food was great and the staff were friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh

The Dead Sea Spa Hotel was great. The facilities were good and the location was convenient for diving into the sea.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kempinski Nile Hotel
Cairo

The Kempinski Nile Hotel in Cairo was amazing. We enjoyed the food at their various restaurants and the sleeping accommodations were really great. The location was safe and convenient for walking around at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Petra - Wadi Rum Desert Tour
Petra - Wadi Rum Desert Tour
Wadi Rum

The Petra to Wadi Rum desert tour was a lot of fun. Our driver was friendly and the journey was interesting and safe.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Old Egyptian Museum & Citadel Of Salah El Din & Old Cairo Mosques
Old Egyptian Museum & Citadel Of Salah El Din & Old Cairo Mosques
Cairo

We visited the Egyptian Museum and the Citadel of Salah El Din, which were both impressive. Khaled, our guide, made the visits even more enjoyable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Egyptian Civilization Museum
Egyptian Civilization Museum
Cairo

The Egyptian Civilization Museum was a highlight of the trip. The exhibits were arranged in a way that showed the progression of Egypt over thousands of years.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome in Jordan ( Queen Alia airport )- Amman
Welcome in Jordan ( Queen Alia airport )- Amman
Amman

The welcome in Jordan was a smooth process with someone guiding us through the airport. Everything was well-organized, which gave us a great first impression of Jordan.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amman - Madaba - Nebo -Kerak -  Petra
Amman - Madaba - Nebo -Kerak - Petra
Amman

The journey from Amman to Madaba and Nebo was filled with fascinating historical sights and beautiful landscapes. Our driver, Rashid, was punctual and safe.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara & Memphis
Pyramids, Sphinx, Sakkara & Memphis
Cairo

Our guide, Khaled, was fantastic. He took us to the Giza Pyramids and Sakkara in a way that was both informative and fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan sightseeing - Overnight at hotel
Aswan sightseeing - Overnight at hotel
Aswan

Aswan offered an amazing sightseeing experience. We visited the Nubian village by boat and saw local people and birds along the Nile. Our guide, Abraham, added a lot of value to the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Abu Simbel temple & board the Nile cruise
Visit Abu Simbel temple & board the Nile cruise
Egypt

The visit to Abu Simbel temple was very interesting. Boarding the Nile cruise was a unique experience, and the Movenpick boat was quite luxurious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Jan 09, 2024

Thanks for taking the time to write such a detailed and positive review Jayshree. Your feedback is important to us. Our main goal is to make your trip enjoyable & memorable and I'm glad we managed to achieve that :)

Exceptional experience
Egypt | Nov 18 - Dec 2, 2023

Marialisa
Marialisa B.
Los Angeles, CA | Reviewed on Dec 09, 2023
I only have wonderful things to say about Lareine - I have extensive travel experience having been in more than 60 countries, I am not exaggerating when I say that working with Lareine was my best experience so far.
She is extremely efficient, she gets everything done in a little time, she immediately understands your needs and customizes an incredible journey for you. Not only the planning was impeccable, but she also followed up with me throughout our trip in Egypt to ensure everything...
Read more

I only have wonderful things to say about Lareine - I have extensive travel experience having been in more than 60 countries, I am not exaggerating when I say that working with Lareine was my best experience so far.
She is extremely efficient, she gets everything done in a little time, she immediately understands your needs and customizes an incredible journey for you. Not only the planning was impeccable, but she also followed up with me throughout our trip in Egypt to ensure everything was going as planned and taking care of additional activities that were not originally planned. She is a smart, hard working and caring travel specialist, I strongly recommend working with her.
Egypt is a truly wonderful countries, it is breathless to stand in front of temples and pyramids that are more than 4000 years old - this is a must go destination at least once in your lifetime! So much to learn and enjoy.

Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Dec 12, 2023

Thank you so much for your kind words Lisa and for sharing your experience with us. I had fun putting your plan together and I'm glad you enjoyed your trip!
We hope to see you again sometime for another hiking adventure with your family :)

All trip was planned per our request and Ib...
Egypt | Nov 16 - Nov 27, 2023

Sailesh
Sailesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
All trip was planned per our request and Ibrahim did excellent job. Read more

All trip was planned per our request and Ibrahim did excellent job.

Hotel Reviews
Fairmont Nile city
cairo

Enjoyed our stayed at this hotel.

Authenticity & Character
yes
Location
excellent
Staff
good service
Cleanliness & Comfort
very clean rooms and overall all areas of the hotel
Steigenberger Achti
luxor

Overall enjoyed

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/S MAYFAIR/FLOWER Nile Cruise
Aswan

Excellent cruise experience

Authenticity & Character
Excellent
Location
Great
Staff
Very accommodating and courteous
Cleanliness & Comfort
Very clean
BenBen by Dhara Hotels

Excellent location , in fact one should stay at least for 2 nights to enjoy this hotel

Authenticity & Character
Great
Location
Location of this hotel is on top of the hill with 360 water view
Staff
Great
Cleanliness & Comfort
Clean hotel
The Nile Ritz-Carlton
Cairo

Great Location facing Nile river

Authenticity & Character
Great
Location
Great
Staff
Great
Cleanliness & Comfort
Great
Activity Reviews
Free Day in Cairo
Cairo
Quality of Experience
Transport
Pyramids, Sphinx, Sakkara & Memphis
Pyramids, Sphinx, Sakkara & Memphis
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valley of the Queens - Temple of  Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Valley of the Queens - Temple of Habu (Ramses III) - Ramsseum Temple - Check in on Nile Cruise
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Edfou temple and Kom Ombo temple
Visit Edfou temple and Kom Ombo temple
Edfu
Quality of Experience
Food
Guides, Drivers and Staff
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
West Bank of Luxor (Valley of the Kings - Hatshepsut Temple - Colossi of Memnon)
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aswan
Aswan
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Disembark Nile cruise & visit Abu Simbel temple
Disembark Nile cruise & visit Abu Simbel temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Karnak Temple and Luxor temple
Karnak Temple and Luxor temple
Egypt
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour Alexandria
Day tour Alexandria
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

Every Person associated with this trip in Egy...
Egypt | Nov 16 - Nov 27, 2023

Mahesh
Mahesh P.
West Palm Beach, FL | Reviewed on Nov 28, 2023
Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.
Read more

Every Person associated with this trip in Egypt were awesome, they all went beyond to make our trip a memorable one.
Could not be any better.
Very good planning and coordination.

Hotel Reviews
Fairmont Nile city
cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steigenberger Achti
luxor
Authenticity & Character
Location
Staff
Cleanliness & Comfort
BenBen by Dhara Hotels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Nile Ritz-Carlton
Cairo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/S MAYFAIR/FLOWER Nile Cruise
Aswan
Location
Staff
Cleanliness & Comfort
Activity Review
Pyramids, Sphinx, Sakkara & Memphis
Pyramids, Sphinx, Sakkara & Memphis
Cairo
Local specialist: Ibrahim Elaref

KimKim Delivers the Magic of Egypt
Egypt | Nov 4 - Nov 15, 2023

Dan
Dan M.
Silver Spring, MD | Reviewed on Nov 22, 2023
Our trip to Egypt far exceeded our already high expectations. Sherif, Dunes and Beyond, was the perfect partner for planning the trip. He was always open to our many ideas, and focused on helping us include these ideas rather than telling us to drop them. Sherif truly was superb…he made our trip the success that it was. Our guides were amazing. Lena, our guide in the Cairo area, was excellent. She accommodated our needs fully, including some mobility issues of one member of our trio. ... Read more

Our trip to Egypt far exceeded our already high expectations. Sherif, Dunes and Beyond, was the perfect partner for planning the trip. He was always open to our many ideas, and focused on helping us include these ideas rather than telling us to drop them. Sherif truly was superb…he made our trip the success that it was.

Our guides were amazing. Lena, our guide in the Cairo area, was excellent. She accommodated our needs fully, including some mobility issues of one member of our trio. She had great passion for the ancient wonders of her homeland. She enabled us to go into the Pyramids and to see historic sights, such as Coptic Cairo and Islamic Cairo. She was most patient for our deliberate pace in Cairo’s wondrous museums.

In Luxor (ancient Thebes) AlluhDin was our guide. An expert Egyptologist, he was without equal in enabling us to experience the wonders of Ancient Egypt; his passion was contagious. He never tired of our endless questions, and his answers reflected his deep knowledge and insight. He stayed with us throughout our visits to Thebes (home of the Temples of Karnak, the greatest manmade monument that I have ever seen in my extensive travels around the world), during our four/day Nile cruise and the historic sights along the way, and during our several- day stay in Aswan. He was the key to the success of our grand tour of Ancient Egypt. We could not have asked for more. Thank you to AlluhDin and KimKim and Sherif for giving him to us as our guide…that is what made all the difference.

Our 11-day visit (3 full days in Cairo, nearly 3 days in Luxor, the stops along the way during our cruise to Aswan, our 3 days in Aswan, and our flight and stop in Abu Simbel) was just right for a fulfilling introduction to and emotional engagement with the magnificence of Ancient Egypt.

I recommend buying the extra experiences along the way such as going into the Pyramids, taking in the panoramic view at Philae Temple, and adding the tombs of Seth 1 and Ramses V and VI in the Valley of the Kings. The experiences are well worth the added cost.

My only suggestion for improving the experience is to upgrade the cruise ship. The SemiRamses II was clean, but the meals were pedestrian at best. Getting into the bathtub/shower was a dangerous and frightful experience for both my wife and me.

Thank you, KimKim, Sherif, Lena and, most especially, AlluhDin for this grand experience, truly a highlight of our lives.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Dec 03, 2023

Many thanks for the wonderful feedback and looking forward to accommodating you again in the near future.

Best
Sherif

Good but can definitely be better co-ordinated between KimKim and local operators
Egypt | Oct 28 - Nov 5, 2023

Ullas
Ullas P.
India | Reviewed on Nov 17, 2023
Most of the feedback was given to Egypt Promotion Tour manager during departure and end of trip. Below are the highlights. 1. Day 1 tour described by KimKim was completely different than what was executed by Egypt Promotion. It was definitely NOT a food tour. It was a walking city tour ending with lunch buffet. Disappointed.
2. Day 1-4 on all 4 days I did not have lunch until 4-5pm. Even after calling this out on Day 2 and Day 3 still no attention taken.
3. The itinerary provided never...
Read more

Most of the feedback was given to Egypt Promotion Tour manager during departure and end of trip. Below are the highlights.

1. Day 1 tour described by KimKim was completely different than what was executed by Egypt Promotion. It was definitely NOT a food tour. It was a walking city tour ending with lunch buffet. Disappointed.
2. Day 1-4 on all 4 days I did not have lunch until 4-5pm. Even after calling this out on Day 2 and Day 3 still no attention taken.
3. The itinerary provided never mentioned my visit to shops and art shops which I think must be provided during planning. While whether to buy or not is my choice. These visits itself took priority over for all the guides that we had to skip lunch and cover all these shops and demos. While I understand the importance for supporting local artists and art and making purchases, definitely not at the cost of skipping my lunch and also the guides make these shopping stops a priority evident across all cities. If it was so important for all to make me buy stuff then why was it not mentioned and timed accordingly in my daily itineraries.

With no compromise on my high price I was charged by KimKim, it was not even suited to my comfort with all the above points.

Another very important thing KimKim needs to do is to provide tipping guidance to foreigners. While I am aware tipping is a choice, but how much is more and how much is less is totally unknown to us visiting Egypt for first time. This guidance must be provided as it depends local cost of living that will help me decide what the tip is. Due to this confusion I may have ended up paying more to few and less to few others

Activity Reviews
Attend  Sound and Light Show at Karnak Temple
Attend Sound and Light Show at Karnak Temple
Egypt

This being a local activity in my itinerary, it did not happen on the same day as planned. It was closed due to a private function and it happened the next day. It would have saved some time going and being turned back at the venue if the local on ground updates were known to Egypt Promotion. If the venue was blocked for private gathering and not open to public on the day as planned.

Quality of Experience
Knowing ground realities and updates about venue being blocked for private gathering
Guides, Drivers and Staff
Transport
Welcome to Egypt - Cairo Walking Food Tour
Welcome to Egypt - Cairo Walking Food Tour
Cairo

This was a not a food tour so please rename thr tour and also your description you give in KimKim itinerary. This is a walking tour that ends with lunch. There is no trying of 4-5 different local delicacy with stops at different food stops as described

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids& Sphinx, Old Egyptian Museum, Salah El Deen Citadel & Mohamed Ali Mosque
Day tour to visit Pyramids& Sphinx, Old Egyptian Museum, Salah El Deen Citadel & Mohamed Ali Mosque
Cairo

This was one of th best tours of my entire itinerary. Well paced and covering the main spotlights of Pyramids. Hope we had a little more time. (Read skipping the shopping and art demo places - Day could have been better) But I liked what the guide did and cover all main spots.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Nov 30, 2023
Hi Ullas, first I'd like to thank you for taking the time to write an honest and detailed review of your experience. Your feedback is important to us both the positive and negative aspects as it serves as insight for future planning decisions and helps in evaluating and increasing the quality of our services. Kindly find my answers to the stated points below: 1) I'm terribly sorry that the walking & food tour didn't live up to your expectations and if somehow the explanation provided in the... Read more

Hi Ullas, first I'd like to thank you for taking the time to write an honest and detailed review of your experience. Your feedback is important to us both the positive and negative aspects as it serves as insight for future planning decisions and helps in evaluating and increasing the quality of our services.

Kindly find my answers to the stated points below:

1) I'm terribly sorry that the walking & food tour didn't live up to your expectations and if somehow the explanation provided in the activity sounded different. I'm sure there might have been some sort of miscommunication with the representative. As stated in the activity, this tour is not just about food but rather a free cultural experience that allows you to stroll around the vibrant streets of the city frequented by locals, street vendors, food trucks with the opportunity to stop for shopping or grab a snack if you're a foodie. For the main meals we normally choose restaurants over street vendors since it's the safer option but if you prefer otherwise then the guide will definitely act accordingly.

2) Normally the historical sites aren't open for visitors after 4 & 5 PM. The Full day tour in Cairo was a long tour since you had only one day to explore the city so i believe the guide's goal was to cover all the sites included in your plan without rushing the visits or missing one. I informed the guides of your preferred lunch time after receiving your complain on day 3 but on the next day the guide in Aswan informed me that your flight arrived late and that cut into the time scheduled for visits as well which was beyond their control.

3) Local shops, street markets and Souqs, besides being an integral part of Egyptian culture and local economy, It’s the perfect chance to immerse yourself in the local culture and glimpse what everyday life is like for the people of Cairo that's why it's a standard part of every program but it's totally up to you whether to buy or not and if you'd rather not do it you can simply inform the guide.

4) Tipping is also a part of the Egyptian culture but it's completely optional and based on your satisfaction with the services. We provide our recommended guiding policy in the FAQ section but it's up to you to pay more or less or not at all if you're not satisfied and of course you're not obliged to tip for services you never asked for.

5) The Sound & Light show dates are subject to change, which is also stated on their official website, so it's best not to book it in advance and double check on the same day whether it will still be operating or not, if not the guide books whenever possible according to your plan or offers either a compromise or a refund.

We highly appreciate your insight and we make sure to take it into account upon coordinate with our operation team but on some days when things can be more flexible according to your preferences & the guide's recommendations communication is key :)

Best Regards,
Lareine

Overall great, but with a few hiccups.
Egypt | Oct 18 - Oct 27, 2023

A
Aiden D.
Denver, CO | Reviewed on Nov 03, 2023
Habiba made the whole planning and booking process extremely easy. She gave us a lot of great options and suggestions and took into consideration the things we did and did not want to do while in Egypt. Overall, the whole planning and booking experience was great. While we did still greatly enjoy the trip and our visit to Egypt, there were a few things that we weren't so happy with. Our trip began in Cairo. After we landed at the airport, we were able to find our guide easily and he and... Read more

Habiba made the whole planning and booking process extremely easy. She gave us a lot of great options and suggestions and took into consideration the things we did and did not want to do while in Egypt. Overall, the whole planning and booking experience was great. While we did still greatly enjoy the trip and our visit to Egypt, there were a few things that we weren't so happy with.

Our trip began in Cairo. After we landed at the airport, we were able to find our guide easily and he and our driver took us to our hotel. The guide (sorry I can't remember his name!) was very friendly and knowledgeable and told us a lot about Egypt and its history during the one-hour drive to the hotel. We were very impressed with our driver, as well. Cairo traffic is no joke, but he navigated it like a pro.

Our hotel was NOT what we were expecting, though. Great service, but the place simply was not done. Our itinerary said we were staying at the Great Pyramids Inn in Giza which, if you look it up on Tripadvisor, is a beautiful (completely built) hotel with a restaurant/bar on site. The hotel photos that were provided in our itinerary were extremely misleading. A completely different hotel. We were brought to the Royal Great Pyramids Inn (or something like that, Royal Pyramids Inn, I can't remember), which is still under construction. The first 4 floors are still being built and there was construction going on the whole time and there was a lot of dirt and dust from the construction. It looked nothing like the photos. Our room was very pretty and well decorated with a great view of the pyramids, but again, it wasn't finished. There were no towel racks or bars or hooks, nowhere to hang anything. Lots of hangers but no place to hang. We had to set our towels on a small table to dry them. 10 bottles each of shampoo and body wash, but no other toiletries (conditioner, lotion, etc.). The power went out for a little over an hour on our second day. That happens; not a big deal. It made us very hesitant to take the elevator in the building, but the staff insisted that we take the elevator anyway (I think because of all the construction mess on the stairs). The staff was incredibly kind and friendly, so that made it not quite as big of a deal that the hotel was totally different from what we were expecting. We were under the impression that there was a bar and restaurant on site. They did feed us the first night and breakfast was provided, but I would hardly call it a bar/restaurant. They were also surprised to hear that I am a vegetarian, even though I made that clear in our questionnaire before we started planning the trip.

A different guide took us to Cairo Tower the second night for dinner. We were expecting a nice romantic dinner, just the two of us, but our guide actually sat with us the whole time at dinner, and didn't eat anything. He was perfectly nice and pleasant, but it was a bit awkward. It also seemed like there were lots of issues with us getting into the tower and getting dinner because the guide kept having to get up to talk with the restaurant staff, and it took about 20 minutes for him to get our tickets into the tower. We weren't given a menu and were told that our options were chicken or beef. We were told that there were no vegetarian options, even though we noticed on our way out that the menu had plenty of vegetarian options. This was frustrating since I had included the fact that I'm a vegetarian in our questionnaire before we started planning the trip, so I would have hoped that some arrangements would have been made in advance. We also weren't offered any drinks or anything and had to ask for water after we'd been sitting there for a while. We saw after the fact that there were lots of drinks/wine/cocktails, etc. on the menu.

There were a few instances where our guides took us to places that weren't on our itinerary and which we would have expressly declined if we'd known in advance. Eg., we went to a papyrus store to "learn how papyrus is made" but it was really just a high-pressure sales pitch to get us to buy something. We were also taken to a jewelry store and a perfume store. Towards the end of the trip one of the guides pulled up to the front of an alabaster store. We said "we're good here, we don't need to go in" knowing that we'd just be pressured to buy something. I have no problems with these businesses or their sales tactics and I understand they're all just trying to make a living, but I would have appreciated a heads-up that we would be visiting these places. Because we would have said "no thank you." Our trip was jam-packed with sightseeing and we had very little downtime to begin with, so we would have preferred to skip those extra little outings that we didn't ask for.

It also seemed there wasn't clear communication with the timing of our itinerary at times. For example, we took a 3-night Nile Cruise and our itinerary said we would have lunch onboard on the last day before we departed on a 4-hour drive to the next destination. But we actually had to check out of the cruise at 8am that morning so we had to ask our guide to take us somewhere so we could buy lunch before we left.

None of that ruined the trip by any means. We still had a great time and got to see and do all the things we wanted to see and do. All of our guides and drivers were friendly and kind and helpful and, with the exception of the Cairo hotel, our accommodations exceeded our expectations.

Hotel Review
Great Pyramids Inn
Giza

We didn't stay here. The place we stayed looked completely different and had a slightly different name (Royal Pyramids in or Royal Great Pyramids Inn). The hotel in the photos is a different place. Our hotel was still under construction and looked nothing like the place in the photos.

Authenticity & Character
Hard to comment on its authenticity and character since it was still under construction
Location
Very close to the great pyramids and great views of the pyramids
Staff
Cleanliness & Comfort
Hotel room was comfortable enough but the rest of the hotel was pretty dirty and dusty due to all of the construction
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Nov 04, 2023

Thank you, Aiden, for your review. you can tell me the names of the guides who insisted on these extra places to talk to them and try to improve that.
we will wait for you to come again next year to suggest more places for you to discover!
Best,
Habiba

The trip Sherif helped me plan was magical! ...
Egypt | Sep 26 - Oct 7, 2023

Roni
Roni C.
Sedona, AZ | Reviewed on Nov 02, 2023
The trip Sherif helped me plan was magical! Jordan was absolutely spectacular. Our driver, Omar, was so good. He wasn’t just a driver, but showed us some amazing areas of Amman and introduced us to his childhood sweet treat! He really made our time in Jordan special. Petra was an unbelievable experience. The guide, I apologize that I don’t remember his name, gave us informative information as we walked down the hill to the Treasury. We loved how he had us turn our back and then moved us... Read more

The trip Sherif helped me plan was magical! Jordan was absolutely spectacular. Our driver, Omar, was so good. He wasn’t just a driver, but showed us some amazing areas of Amman and introduced us to his childhood sweet treat! He really made our time in Jordan special. Petra was an unbelievable experience. The guide, I apologize that I don’t remember his name, gave us informative information as we walked down the hill to the Treasury. We loved how he had us turn our back and then moved us into position so that when we turned around the treasury was between the rock formations. I actually had goosebumps! On our way to Petra, Omar took us to the smallest hotel in the world! I had actually read about it a year or two before! We spent time with the owner and thoroughly enjoyed ourselves! Wadi Rum was another cool place. Our accommodations were so much fun! Sunset camel ride and a Jeep safari were highly enjoyable! Our last stop in Jordan was at the Dead Sea. Floating in it was an experience I won’t soon forget. Omar was fantastic!
We were able to meet Sherif at our hotel in Cairo the first morning there. Because we were meeting up with our cruise several days later, I had sent Sherif our itinerary of things were we’re going to see with the cruise guides. Sherif worked his magic and gave us a perfect compliment of places to visit! We had fantastic guides and visited places that we were not going to otherwise visit, Coptic Cairo, the hanging church, the NMEC as well as a day trip to Alexandria really rounded out our Egyptian experience. Sherif was attentive all through the process as well as when we we on our trip. I would highly recommend working with him if you want a quality experience in Jordan and Egypt!!!! I only wish we had more time to explore. Back home we are continuing to learn more about this amazing part of the world. Thank you Sherif!

Activity Reviews
Amman City Tour - Jerash - Amman
Amman City Tour - Jerash - Amman
Egypt

I think may favorite part was actually walking through the open air market and and tasting Omar’s favorite childhood treat!

Quality of Experience
Guides, Drivers and Staff
Transport
Petra
Petra
Petra

Omg Petra is amazing! We stayed at the Petra House Hotel which is right at the entrance to Petra. It was perfect. Neither of us knew what to expect but having a guide with us to point out the sights and give us background on the place is the only way to go the first time there. The place is enormous! Seeing the iconic treasury carved into the mountain is unbelievable and the fact it is thousands of years old is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Nov 11, 2023

Hi Roni,

What a wonderful review to read, it is really very pleasant to know that you have enjoyed Jordan and Egypt Trip with us and we are looking forward to seeing you in more and more trips.

Best,
Sherif

Egypt
Egypt | Oct 6 - Oct 14, 2023

L
Liz S.
West Chester, PA | Reviewed on Oct 26, 2023
I have been wanting to go to Egypt for years, as it had been on my bucket list for some time. The planning process with Ibrahim seemed to be fine. However, there were a lot of bumps upon arrival. First, we got into Cairo, and went to the St. Regis, which was great. The first night, we were scheduled to go on a Nile cruise for dinner. When we got to the cruise, it was absolutely disgusting, and we ended up not staying. When we talked to out guide the next day about it, he was shocked the... Read more

I have been wanting to go to Egypt for years, as it had been on my bucket list for some time. The planning process with Ibrahim seemed to be fine. However, there were a lot of bumps upon arrival. First, we got into Cairo, and went to the St. Regis, which was great. The first night, we were scheduled to go on a Nile cruise for dinner. When we got to the cruise, it was absolutely disgusting, and we ended up not staying. When we talked to out guide the next day about it, he was shocked the tour company sent us to that cruise, agreeing with us that it was filthy and well below average standards (and he recommended we try the nice cruise). The next day, we were surprised that the tour was much shorter than expected and did not include the Egyptian Museum. I would have expected any tour to include the museum, and that a tour operator would know that the museum should not be missed. So, we had to pay extra not only for the museum, but also the guide's time. And, really that became the mantra for the trip - the tours were less than half the day and we ended up paying for a lot of extras that should have been included. When we went to Luxor, only the Valley of the Kings was included, not the Valley of the Queens. So, not only did we pay extra for the entrance fee (which was fine), the tour company wanted an extra $90 USD for the car to take us there (which was literally less than a ten minute drive) and for the guide's time (which we were already paying for, as we had the guide for the day and when the tours we were scheduled to go on were over before 11am). This was disappointing to say the least. I would expect that a tour company should know the things to see and approx. time to take on these tours, and if the tours were only going to be part of the day, I would think that the tour company would tell us ahead of time and recommend other things to do. Further, when we paid for a private tour guide and car, we expected to have use of that car and/or guide not just for a few hours in the morning. And, when we asked to go to a dinner about 10 min drive from the hotel, we were told it was not included, and they asked for $15 USD. Not a big deal, but when you already paid for a private car/driver, it seems odd to charge extra for this. And one of our guides did not speak very good English (almost none), which was quite disappointing. And, even things like breakfast that were supposed to be included, ended up not being included on two of the days.

This is in contrast to last year, when we went to Jordan with the same set up - a private car and tour guide - using this company. Our tour guide was amazing, and the car was always available to take us to lunch, dinner, extra things (minus costs of the entrance fees). Sadly, we did not get the same experience.

One of our guides, Ahmed, was awesome. He was with us for Aswan and Luxor. He was super knowledgeable, passionate and just all around great. He really made the trip amazing. When we had extra time, he helped us find good places for souvenirs, took us off the beaten path to find great dining spots and would take us to interesting places (like a local nubian coffee place) and just talk to us about the culture and his country. We couldn't have asked for a better guide, and I only wished he had been our guide the entire time.

While our trip to Egypt was memorable because it was Egypt, looking back, I would not have used this tour company for this trip. We paid a lot of money to have a private car/driver, and we were disappointed not only that our tours ended up being super short, but that we had to pay extra for things that should have been included (or that the tour company should have asked to be included).

Activity Reviews
Dinner Cruise
Dinner Cruise
Cairo

We ended up not staying for the cruise. The ship was gross, and we were not going to take the chance of eating and getting sick. We were told there are much better/nicer cruises, but this was not it.

Quality of Experience
Pyramids, Sphinx , Salah El Deen Citadel and Old Cairo
Pyramids, Sphinx , Salah El Deen Citadel and Old Cairo
Cairo

This tour is a must for anyone going to Egypt. However, we (and our guide) was surprised that the tour did not include the Egyptian Museum, given that the tour (as scheduled) was over before 1pm. We added the museum, which is a must see, but were charged a lot to include it (on top of the entrance fees).

Local specialist: Ibrahim Elaref

Great tour of Egypt
Egypt | Oct 13 - Oct 20, 2023

S
Samantha B.
Seattle, WA | Reviewed on Oct 22, 2023
Great tour of Egypt Our local specialist Mohamed set up a trip of a lifetime for us. We saw Cairo, Luxor, Aswan, and Hurghada, all by private car and in one week. Our best guide by far was Ghada Khalaf, which was our favorite day in Luxor. She was a true historian and made us feel right at home. It was nice to tour around the historical parts of Egypt, and also relax in the Red Sea. Mostafa, our main guide in Cairo, was also fantastic and proactive with his communication via Whatsapp. This... Read more

Great tour of Egypt

Our local specialist Mohamed set up a trip of a lifetime for us. We saw Cairo, Luxor, Aswan, and Hurghada, all by private car and in one week. Our best guide by far was Ghada Khalaf, which was our favorite day in Luxor. She was a true historian and made us feel right at home. It was nice to tour around the historical parts of Egypt, and also relax in the Red Sea. Mostafa, our main guide in Cairo, was also fantastic and proactive with his communication via Whatsapp. This was a very customized trip that took a lot of planning between different tour guides in different cities, and we appreciate all of the effort that went into it.

It would have been great to get the full itinerary beforehand with flight times and flight numbers, pick up times, guide names, etc. That way, you could make sure that you are comfortable with the schedule beforehand instead of being reactive and feeling hectic. The first few days were very exhausting and I wish we would have cut out some of the sites and taken later flight times so that we could have enjoyed more thoroughly.

Overall, our local specialist Mohamed was always responsive and it was a trip that we will always remember.

Hotel Reviews
Steigenberger El Tahrir
Cairo

by far our favorite

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Max Hotel Aswan
Aswan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
STEIGENBERGER Nile Palace Hotel Luxor
Luxor
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Continental Hurghada
Hurghada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset At Cairo Tower
Sunset At Cairo Tower
Egypt

It was a great view, but super crowded

Quality of Experience
I would probably have removed this from the itinerary due to the crowds
Guides, Drivers and Staff
Transport
Snorkeling at Mahmya Island from Hurghada
Snorkeling at Mahmya Island from Hurghada
Hurghada

We had such a blast here. The guide was amazing, the snorkeling was great, and the staff on the island was superb. Couldn't have asked for better.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pyramids and Cairo Sightseeing with a Camel Ride
Pyramids and Cairo Sightseeing with a Camel Ride
Cairo

It was beautiful at the pyramids and the museum, but we made a lot of stops at shops along the way that were not necessary. We were more interested in the history and spent a lot of time at papyrus and perfume shops which felt like we were being sold to. We were really tired coming straight from the airport, so I wish that we would have known how many stops we were going to make and been able to eliminate some. That way, we would have had more time to see the mummies at the museum, for example. Our guide Samir was enthusiastic and awesome!

Quality of Experience
Food
we got shwarma burritos and they were amazing
Guides, Drivers and Staff
Samir was great!
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Our guide Waleed was fantastic and a real local. Philae Temple was amazing, the high dam was cool, but I would definitely skip the obelisk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to The East & West Bank of the Nile
Tour to The East & West Bank of the Nile
Luxor

We wish we would have spent way more time in Luxor. It was by far our favorite place. Ghada Khalaf was our guide, and she was an outstanding historian that made us feel right at home. The Valley of the Kings and Karnak temple will not soon be forgotten. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Ghada was unbelievable.
Transport
Abu Simbel Temple and overnight in Aswan
Abu Simbel Temple and overnight in Aswan
Aswan

We probably would have cut this one out so that we didn't have 6 hours of driving with an already hectic schedule, and you're only in Abu Simbel for about an hour (two temples). That being said, it was an unbelievable site to see if you have the time! Our car was pretty small to be in for such a long time and the AC wasn't great with the heat, but our guide and driver were excellent. We really liked the soup at the restaurant there as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Oct 24, 2023

Thank you for sharing your feedback.
This is amazing to hear and make sure that I will work on all the things you mentioned to improve the experience that we provide to our guests.
I hope we see you again in Egypt.

Regards from Egypt,

Excellent trip to Egypt
Egypt | Oct 7 - Oct 15, 2023

P
Patrick N.
Hilo, HI | Reviewed on Oct 22, 2023
Our agent Habiba did a good job of organizing and coordinating our visit to Egypt. She helped us arrange the activities and adjust our schedule so we could see all sights that we wanted in the time we had available. I would recommend using Kim Kim and our agent Habiba to book a trip to Egypt. It made it easy. That said, there was a bit less flexible in hotel choices than I preferred and pricing of the trip was not broken down in the billing, so it was difficult to say if things were a good... Read more

Our agent Habiba did a good job of organizing and coordinating our visit to Egypt. She helped us arrange the activities and adjust our schedule so we could see all sights that we wanted in the time we had available. I would recommend using Kim Kim and our agent Habiba to book a trip to Egypt. It made it easy. That said, there was a bit less flexible in hotel choices than I preferred and pricing of the trip was not broken down in the billing, so it was difficult to say if things were a good value.
We were very happy with how Habiba organized our pickup and transport to the hotel at each step of our trip. The guides are well trained in tourism and in Egyptian history. They always had our interest in mind. Mustafa met us each time we arrived in Cairo and made sure we were settled in our room before leaving us in our hotel. This was great as one hotel was over booked and we had to move to a nearby sister hotel.
Our guide to the pyramids and national museum was enthusiastic and patient with us as toured these sites. He offered us the opportunity to visit the additional, fee to access, areas of the pyramids in advance so we had the option to go. We had sufficient time to see what we wanted. The only suggestion I have was to schedule the national museum at the end of the day or give an actual ticket to the guest so they can re-enter after the tour, if possible. There is so much to see and our hotel was next door. It would have been nice to just sit and observe or slowly walk around until closing. Th citadel and Coptic area were included in the tour day. I was not that interested but these sites but they were well worth the time. The meals served during the day were excellent. Portions were ample and good quality. They were served banquet style or in a restaurant. I would suggest following Habiba’s suggestion to staying at the Steigenberger if you want something cleaner and non smoking. We stayed at the Cleopatra which is advertised as a bit less but everyone smokes in the lobby, we could smell cigarette smoke in our nonsmoking room which came equipped with an ash tray 😂. We stayed 3 nights in Cairo near Tahrir square. We had some time in the evening to stroll across the Nile bridge, have local food at a night market, attend a cheese festival, and talk with locals. We left early (3am) to continue our trip to Aswan, our driver was right on time.
We took a small cruise vessel (10 passenger), the Nuut Dahabiya, from Aswan to Luxor. It was excellent, the highlight of our trip. Very peaceful in the Nile, great air quality after visiting Cairo. Our guide, Ehab, was very kind and patiently explained the history of the sites we visited. His English was excellent. He stayed with us on the cruise ship, so we had opportunities to talk at night about the food and culture. We visited interesting sites during the day, a granite quarry, a sandstone quarry, Komboku, Valley of the Kings, Luxor, Karnak, other sites and museums. Ehab was very flexible and accommodated our schedule by adjusting tour times to let us have more time at our hotel in the morning and tour in the afternoon as we had an evening flight to Cairo. We stayed at the Iberotal Luxor. It was excellent. Has a good breakfast and good food and beer at the pool.
We stayed the last night at the Great Pyramids Inn across from the new Grand Museum. We had breakfast over looking the pyramids. This is a new hotel which was not completed but they have some rooms open. The staff was excited to see us and provided us with an excellent breakfast. They were eager to please.
Driver was right on time to take us back to the airport and we left satisfied with our trip.
The only reason I did not put amazing for the rating was because there were a few hiccups. Overall this was a trip of a lifetime, thank you Habiba and Kim Kim.

Hotel Review
Great Pyramids Inn
Giza

We stayed at the sister hotel that was under construction across from the grand Museum. The hotel wasn’t 100% ready but the staff greeted us enthusiastically and made our visit great. When the construction is complete and hotel is cleaned, it will be Amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Oct 24, 2023

Thank you so much, Patrick, I am really honored that I helped you. I am very happy that you enjoyed your trip. we will be waiting for you next year to give you an incredible adventure.
Thanks and have a good day or night,
Habiba

We had an amazing trip in Egypt.
Egypt | Oct 14 - Oct 21, 2023

R
Risha K.
El Dorado Hills, CA | Reviewed on Oct 22, 2023
We had an amazing trip in Egypt. The hospitality of the people, our friendly and knowledgeable tour guides Oshaka and Syed and ofcourse the sites! Pyramids are definitely a wonder of the world. We loved our trip. Read more

We had an amazing trip in Egypt. The hospitality of the people, our friendly and knowledgeable tour guides Oshaka and Syed and ofcourse the sites! Pyramids are definitely a wonder of the world. We loved our trip.

Activity Reviews
Pyramids and Cairo Sightseeing with Camel Ride
Pyramids and Cairo Sightseeing with Camel Ride
Cairo

We had an amazing camel ride to the Pyramids also walked inside to view the artifacts.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El-Moez Street, and Khan EL Khalili Bazar
El-Moez Street, and Khan EL Khalili Bazar
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Red Sea at Stella Di Mare
Red Sea at Stella Di Mare
Cairo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Nov 20, 2023

Hi Risha,

Thank you for sharing your detailed feedback, this is amazing to hear.
I hope to help you organize more trips.

Best regards,
Mohamed

Overall good, but not what we were expecting
Egypt | Oct 4 - Oct 9, 2023

B
Brenna A.
Salem, OR | Reviewed on Oct 14, 2023
Overall, we enjoyed our trip to Egypt. There were several people on the KimKim team that were extremely helpful and welcoming and that we would specifically like to mention and thank (namely Mahmoud, who was so helpful in assisting us at the Cairo airport going home following a delay in Luxor, our guide Hamse in Cairo, Zain in Aswan, and the staff at the Swiss Inn). We met some lovely people on our trip and greatly appreciated the help that was provided. That being said, there were some... Read more

Overall, we enjoyed our trip to Egypt. There were several people on the KimKim team that were extremely helpful and welcoming and that we would specifically like to mention and thank (namely Mahmoud, who was so helpful in assisting us at the Cairo airport going home following a delay in Luxor, our guide Hamse in Cairo, Zain in Aswan, and the staff at the Swiss Inn). We met some lovely people on our trip and greatly appreciated the help that was provided.

That being said, there were some instances in which we did not feel that we got what we paid for when booking with a tour company. We are experienced travelers and are comfortable on our own in most scenarios, but booked with a tour company largely to help mitigate being hassled to buy things. We are not souvenir people and don't travel eight thousand miles to sit through sales pitches for items that we don't want to buy. That being said, we would have been okay if it was a single time, or if the items were cheap in price as it's helping the local economy, but instead we were forced to stop several times for demonstrations at places we did not agree to on the itinerary and put in the uncomfortable position of either saying no (which took several tries. At one place, the salesman said "money isn't everything" when we politely said "no, thank you" to the item he wanted us to buy) or purchasing a $150 USD candle holder, for example. Each of the places we were taken to, we were quotes prices that were, at minimum, $50 USD and up. This was very frustrating for us as we only had about 5 days in Egypt and did not want to (nor agree to) spend it sitting through uncomfortable sales pitches for items we did not want in the first place. (it's also worth mentioning that at the "authentic" cotton store we were taken to, one of the items we bought was a pair of loose cotton pants that literally ripped at the inside seam after an hour of wearing them. I noticed another reviewer state that their guide in Aswan was "nice, until he wasn't" when they did not want to purchase from one of the places they were taken to. I have to wonder if this was the same guide we had because we experienced the same thing. Our guide in Aswan was nice, but also seemed to get upset and sullen when we did not purchase from the oil store we were taken to. It made the car ride to the boat uncomfortable enough that we considered what our options were for the rest of the trip as we didn't like feeling trapped in that situation and didn't know how many more unscheduled stops would be included in the trip.

We also noticed that the itinerary we were given when booking the trip was not adhered to. We had about 3 items scheduled for our last full day, and when planning the trip were told that since our flight was in the evening, we could choose to pay an additional fee and do some extra sightseeing on the last day, which came out to I believe 2-3 additional sights. Our guide instead crammed all of these sights into one day, starting at 4:30 am. Finally at around 6 pm we had to tell him we needed to stop as we were physically exhausted and weren't feeling well, and he agreed to do the final tour of Luxor in the morning as he had another tour group scheduled the following day. This was frustrating for us as the itinerary we were given when booking the trip led us to believe these tours would be scheduled (at least roughly) equally on each day, and having them all put into one day made it so that we could not adequately take in what we were seeing as we were rushing from one place to the next and were exhausted. After our final tour in the morning at Luxor, we were done around 8:30 and then waited in a nearby hotel lobby for about 7 hours until the driver returned to take us to the airport to leave for home, which felt like a bit of a waste of a day. There were also two separate times on the boat in which the guide told us to meet him at a specific time and then did not show up, so we were waiting for over an hour each time before we finally called his room to ask if he wanted to reschedule.

Overall, I feel that communication could have been better as we were not given estimated times on the itinerary, and I'm not sure they would have been adhered to anyway. It left us with a bit of a bad taste in our mouths in the end as we booked with a tour company specifically to make the trip smooth and instead at times it felt like we were put in uncomfortable situations and it felt like our time wasn't valued.

Local specialist: Ibrahim Elaref

Review
Egypt | Sep 21 - Sep 30, 2023

Ramon
Ramon R.
Switzerland | Reviewed on Oct 07, 2023
The whole organisation of the trip was very good. We saw a lot of things in quite a short time which was a bit rushy, especially that the gudies took us to some not incalculated places where you can buy local crafted souvenirs (which are the same quality as in the bazaars but way more expensive).
The guides were highly qualified and interesting. We would like to highlight the tour guide we had on our Nile Cruise 'Ahmed Moussa' for his easy going and friendly behavior while sharing and...
Read more

The whole organisation of the trip was very good. We saw a lot of things in quite a short time which was a bit rushy, especially that the gudies took us to some not incalculated places where you can buy local crafted souvenirs (which are the same quality as in the bazaars but way more expensive).
The guides were highly qualified and interesting. We would like to highlight the tour guide we had on our Nile Cruise 'Ahmed Moussa' for his easy going and friendly behavior while sharing and explaining tons of knowledge and answering all our questions.
Altogether we enjoyed the trip very much but the Hotel in Hurghada was definitely not the right choice for us as it was not that clean in our room. Also it is made for families rather with children which is not too enjoyable for a couple.
We quite regreted a bit that we were planning to go from Aswan to Hurghada by car as it was a very long ride.
We would also like to mention that our Airline lost our suitcase when we first arrived in Egypt and Habiba was very helpful and tried to call them and organise it back to us. Unfortunately the luggage is still missing but we definitely could count on Habibas help!

Hotel Reviews
Steigenberger Pyramids Cairo
Cairo

Nice and clean place, food was ok.

Authenticity & Character
Location
Pyramids are seeable from pool, but a bit far from the airport and rather located in a not so nice neighborhood
Staff
Cleanliness & Comfort
M.S. Esplanade - Mayfair Cruises
Aswan

Very clean and nice boat. The stuff was super friendly. The pool on the upper deck is amazing but a bit small. A bit strange that you have to pay for the coffee and tea for breakfast. But the buffet was amazingly decorated and with high quality and delicious food!

Authenticity & Character
Probably the best ship on the Nile (according to our guide)
Location
Staff
Very friendly and polite
Cleanliness & Comfort
Gravity hotel & aqua park Hurghada
Hurghada

Altough it is a very nice and huge hotel with beautiful decoration, the rooms are not even close to the ones on their website. The rooms on the ground floor the poorest ones, with not only super basic furniture, but also hygienic problems and canalisation smell. We had to ask several times for for a new room, which was better, but still not as on their website. It is more a quantity then a quality place, which might be a good fit for certain families with children, but not for anyone with higher standards (eventough we didn't expect western standards there)

Authenticity & Character
Location
Staff
The staff is kind and polite but they were short in employees as they almost couldn't handle the people queuing up for questions and check in/out
Cleanliness & Comfort
Activity Reviews
Pyramids and Cairo Sightseeing
Pyramids and Cairo Sightseeing
Cairo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor East Bank
Luxor East Bank
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxor West Bank
Luxor West Bank
Luxor
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Edfu, and Kom Ombo Temples
Edfu, and Kom Ombo Temples
Aswan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan
Quality of Experience
Guides, Drivers and Staff
Transport
Diving Tour in Hurghada
Diving Tour in Hurghada
Hurghada

It was an amazing experience to discovery scuba diving but also a but scary as the safety instrucion was like a 10 minutes talk in a big group. We also could only dive once because some one of us had ear pain from the pressure change of diving so quickly. Also the communication of when who goes to prepare and dives was missing. But grat boat, beautiful reef, nice food and friendly stuff.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Oct 07, 2023

Thank you, Ramon, for your lovely review. We are happy that you enjoyed your trip, we will be waiting for you to come again and get more time than this to discover a lot more than what you saw.
and we will consider your comments and make sure to send them to the hotel to improve its service.
Have a great day!
Regards,
Habiba

Sharif, Asaf, and Lena formed the DREAM TEAM!
Egypt | Aug 28 - Aug 31, 2023

Heather
Heather V.
Millboro, VA | Reviewed on Sep 01, 2023
Sharif, the travel agent, was absolutely awesome! Throughout our adventure, we had numerous changes to our itinerary and different activity requests, but Sharif remained positive and communicated exceptionally well. His patience was remarkable, making our experience much more enjoyable. We sincerely appreciate his flexibility and dedication to ensuring we had a fantastic time. I can't express enough how amazing Asaf, our travel assistant, was during our trip. From the moment we arrived, he... Read more

Sharif, the travel agent, was absolutely awesome! Throughout our adventure, we had numerous changes to our itinerary and different activity requests, but Sharif remained positive and communicated exceptionally well. His patience was remarkable, making our experience much more enjoyable. We sincerely appreciate his flexibility and dedication to ensuring we had a fantastic time. I can't express enough how amazing Asaf, our travel assistant, was during our trip. From the moment we arrived, he went above and beyond to assist us with our visa application, ensuring that the process was smooth and efficient. He made sure we didn't have to wait long and guided us through the return journey, always ensuring we were on the right track and making use of the quickest lines. As if his outstanding service wasn't enough, Asaf displayed a level of care and consideration that truly impressed us. When I realized I had left my glasses in the car on the day of our departure, Asaf didn't hesitate to return to the airport just to deliver them to me while we were checking in. This level of dedication and thoughtfulness is a rare find. I must also mention Lena, an exceptional guide who accompanied us. Her helpful nature and genuine eagerness to assist us added immense value to our trip. She was informative during our tour of Sakarra, Memphis, and The Giza Pyramids. Lena was amazing with efforts to avoid the most crowded times as well. We were truly appreciative of her communication. Asaf, Lena, and Sharif formed a dream team, making our journey seamless and memorable. I highly recommend anyone in need of reliable, efficient, and caring guides. They truly go the extra mile to ensure their clients' comfort and satisfaction. Thank you, Asaf, Lena, and Sharif for making our trip an unforgettable experience!

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Sep 10, 2023

Thanks Heather for such a wonderful feedback, we are happy you left Egypt with good memories and we are looking forward to your next Egypt Trip.

Best,
Sherif

Cairo Weekend - July 2023
Egypt | Jul 27 - Jul 30, 2023

Caitlin
Caitlin M.
Norwalk, CA | Reviewed on Aug 06, 2023
We had a wonderful experience with our trip to Cairo. It was relatively last minute, and Amr was great in working with us to make sure that we saw what we wanted within our budget. On the ground in Cairo, Mohammed was wonderful with helping us with our arrival and departure from the airport, including making sure that our visas were all handled properly and quickly. Mina also greeted us upon arrival to ensure that we made it safely into to city and to our airport. The majority of our... Read more

We had a wonderful experience with our trip to Cairo. It was relatively last minute, and Amr was great in working with us to make sure that we saw what we wanted within our budget. On the ground in Cairo, Mohammed was wonderful with helping us with our arrival and departure from the airport, including making sure that our visas were all handled properly and quickly. Mina also greeted us upon arrival to ensure that we made it safely into to city and to our airport.

The majority of our time was spend with our wonderful driver, Hassan, and our wonderful guide, Hagar. Both were always extremely punctual. We don't know what we would have done with Hassan getting us around as we would not have been up for driving! He made our trip very safe and comfortable. Hagar was an incredible source of information on Egyptian history and culture, and she was a pleasure to spend time with in general. She was very attentive to our needs and requests (for example, she adapted our original itinerary so that we could visit the Khan El-khalili Bzaar, which was not part of the original plan), she always anticipated our wanting water, coffees, snacks, etc., and she always made sure to ask that we were seeing everything that we wanted and getting all of the information that we were curious about and more.

We were in Cairo for such a short visit that we will definitely need to return, and we would hope to work with the same group again.

Local specialist: Amr Ali
Amr
Amr Ali
Local specialist in Cairo | Replied on Oct 06, 2023

Thank you so much Caitlin for taking the time to share your wonderful experience and kind words about your recent trip to Cairo. We're absolutely thrilled that you had such an amazing time, and it warms our hearts to hear your positive feedback. Looking forward to seeing you again in Egypt!

Our Cairo Adventure
Egypt | Jul 22 - Jul 27, 2023

P
Paul B.
Zion, IL | Reviewed on Aug 05, 2023

We had a great adventure with our guide Lina and driver Mohammad! Everything was so well planned. This was important since we didn't have much time in Cairo. I highly recommend working with Sherif for a customized trip.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Aug 17, 2023

Thanks Paul.
It was a great pleasure meeting you in Cairo and looking forward to seeing you in more future trips.

Best,
Sherif

Highly Recommend kimkim A+++
Egypt | Jul 18 - Jul 24, 2023

Rosie
Rosie H.
New Zealand | Reviewed on Jul 31, 2023
I looked at several agencies that provided tours in Egypt and decided on kimkim. I just wanted to say, my husband Gav and I were thrilled with our guides, & drivers and our meet and greets at the airports and facilitating the checking into the hotels. You made this such a breeze for us, and we couldn't have asked for a better company to provide. Our guide in Cairo - Rohnna (Ronnie) was outstanding, her knowledge and enthusiasm for her job was fabulous. Ronnie's English was excellent, and we... Read more

I looked at several agencies that provided tours in Egypt and decided on kimkim. I just wanted to say, my husband Gav and I were thrilled with our guides, & drivers and our meet and greets at the airports and facilitating the checking into the hotels. You made this such a breeze for us, and we couldn't have asked for a better company to provide. Our guide in Cairo - Rohnna (Ronnie) was outstanding, her knowledge and enthusiasm for her job was fabulous. Ronnie's English was excellent, and we gained a lot of insight from her. We travelled to Luxor where we were met again at the airport and introduced to Michael our guide for the Luxor/ Aswan part of our trip. Michael was enthusiastic, knowledgeable and his English language was A+. We had great drivers as well. The company representatives who met us at each destination, Mohammad and Zain and another whom we met only briefly so I can't recall his name were wonderful and very helpful and always made sure everything was going to plan. Tipping was expected everywhere and for everything and I was given a guide for amounts which was really helpful prior to arriving so it wasn't a shock. So thankyou once again for making our Egypt tour amazing. I would highly recommend kimkim.

Activity Reviews
Cairo Walking Food Tour
Cairo Walking Food Tour
Cairo

Our guide Ronnie took us to a local cafe serving Egyptian delicacies which were delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara & Memphis
Pyramids, Sphinx, Sakkara & Memphis
Cairo

Our guide Ronnie was full of knowledge, we would highly recommend visiting the Pyramids, it's a must do.

Quality of Experience
Our guide was knowledgeable and answered all our questions.
Food
We had a local Falafel for lunch one day which our guide got us, and it would've been the best one we had ever had.
Guides, Drivers and Staff
Guides were A+ We understood everything they said. Drivers were excellent too.
Transport
Nice airconditioned Van. Drivers were always on time
Dinner Cruise
Dinner Cruise
Cairo

Probably this was the least activity we enjoyed. The food was nice enough but the entertainment and music was way too loud and went on for too long.

Quality of Experience
Entertainment could be toned down
Food
Guides, Drivers and Staff
Transport
Visit Valley of the Kings & Hatshepsut temple
Visit Valley of the Kings & Hatshepsut temple
Luxor

Amazing, but it was really hot. Would definitely recommend. We should've gone to Tutankhamun's tomb though that was a mistake not to see that even though it was extra, we probably should have been told prior to entering the Valley of the Kings that was when we needed to decide.

Quality of Experience
Just visiting the tombs was mind blowing
Food
Guides, Drivers and Staff
Michael was an excellent guide.
Transport
Karnak temple and Luxor temple
Karnak temple and Luxor temple
Luxor

Michael filled us with all his knowledge of these 2 amazing temples.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Philae temple & High Dam - Felluca ride
Visit Philae temple & High Dam - Felluca ride
Aswan

We didnt visit the Philae temple as we had a long journey in the car from Luxor to Aswan, so didn't feel up to another 6 hours driving. Our Felluca ride was a bit disappointing as there was no wind, so we were towed basically along the Nile

Visit Abu Simbel and Nubian Village
Visit Abu Simbel and Nubian Village
Egypt

This was interesting to visit. It would be one of the highlights visiting this temple. We visited the Nubian village which was a colorful experience. Got to understand their way of life. We also got to swim in the Nile which was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Day tour to visit Old Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Cairo

The Cairo Museum was incredible and a must to see. Also gaining some factual information about the Cital of Salah El- Din was really good too as we gained insights into the Muslim religion we never knew. Old Cairo town is also a must and whilst there we visited the place where Jesus lived for several months as a young boy. That was an incredible experience given our Christian faith.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

An unforgettable trip to the ancient world
Egypt | Jun 30 - Jul 9, 2023

Jessica
Jessica C.
Virginia Beach, VA | Reviewed on Jul 24, 2023
An unforgettable trip, and every person involved in the planning and execution of this trip went above and beyond.
Our luggage went missing on the arriving flight, and the tour group representatives Mahmoud and Zin did everything they could to help retrieve our luggage and communicated on a daily basis with what needed to be done. They spent the extra time working with the airlines while we were able to enjoy the tours.
The itinerary was perfectly planned, and we were able to easily...
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An unforgettable trip, and every person involved in the planning and execution of this trip went above and beyond.
Our luggage went missing on the arriving flight, and the tour group representatives Mahmoud and Zin did everything they could to help retrieve our luggage and communicated on a daily basis with what needed to be done. They spent the extra time working with the airlines while we were able to enjoy the tours.
The itinerary was perfectly planned, and we were able to easily add on extra excursions as we went along.
The tour guides Sameh and Michael were very knowledgeable, spoke english very well, and were very willing to help ensure we had the best experience during our stay. We enjoyed every tour we went on. Each excursion and location was a new breathtaking experience.

Local specialist: Ibrahim Elaref

Outstanding family trip!
Egypt | Jun 30 - Jul 11, 2023

N
Nathan S.
Clarksburg, WV | Reviewed on Jul 17, 2023
We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide... Read more

We had a great trip to Egypt and Jordan and truly enjoyed ourselves. We enjoyed the Pyramids and Cairo, Alexandria, Luxor, and a Nile river cruise down to Aswan and then a trip to Abu Simbel. Afterward, we flew to Jordan for a few days enjoying Petra, Wadi Rum, and the Dead Sea. Mohamed provided excellent help while booking the trip and answered questions, provided us with opportunities, and was responsive to our needs. We had a variety of tour guides while on the trip and enjoyed our guide in Cairo/Alexandria Mohamed, and had a fantastic time with Eslam on our cruise. In Jordan, our driver was a standout and made the time. The company picked us up promptly every day and had such great drivers and tour guides that it took the guesswork out of this trip and put us at ease.

Were I to book this trip a 2nd time I'd get a better sense of the pace - we were exhausted by the time we departed Egypt but this is because of how much we tried to cram into the trip. Many days started at 4 am and it would have been great to realize this ahead of time. I am very thankful that we booked this trip through an agent like Sun Pyramids as we don't think we would have successfully navigated Egypt on our own. My only suggestion would be if the companies could provide some guidance on tipping. We found advice across the internet to vary wildly and felt varying degrees of differing pressure. We have no idea if we under or over-tipped. We made lifelong memories with our family and were thankful for the experience - my son who has a particular fascination with Egyptology is hoping to return once the new museum in Cairo is open. A great experience!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Jul 17, 2023

Thank you for sharing your feedback, it's really helpful.