Kimkim Trip Reviews for New Zealand

4.8
Based on 130 ratings
Read 130 verified reviews by travelers who booked their trip to New Zealand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I have had very good experience
New Zealand | Dec 3 - Dec 20, 2019

B
Baruch Z.
Israel | Reviewed on Dec 23, 2019

I have had very good experience . All people I interacted with (Valentin, Eveline and Ben) were very professional and skill. I am sure that will be happy to advice this local specialists to my friends/

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Dec 26, 2019

Thanks a lot Baruch for the great feedback! Our communications have been a pleasure. Have a great end of the year and festive season!

Where do I start but to say ....
New Zealand | Nov 18 - Dec 2, 2019

Michael
Michael F.
United Kingdom | Reviewed on Dec 11, 2019
what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to... Read more

what was planned by Eloise our guide, was brilliantly put together. I had an idea of the places where to go and with a little tinkering between ourselves Eloise came up with, for us, a perfect tour. Everything was smooth from the moment we were picked up at the airport, to the moment we were dropped off for our return. Knowing that everything was booked and paid for when we arrived at each accommodation, and tour meant there was never a concern with any payments. The only thing we had to concern ourselves with and put our hand in our pocket for was where to get something to eat and drink on each day. The only blip was that our trip to Milford Sound was cancelled due to bad weather, but the weather is beyond anyone's control.
Highlights for us was Lake Tarawera and the thermal beach, Akaroa for penguin watching, which turned out to be a quaint little town also, and whale watching in Kaikoura to which the company concerned upgraded us to a helicopter flight so we had an added bonus to boot.
All in all the tour Eloise put together for us was just what we wanted and if I am ever to go back to New Zealand, I know who I will contact; Eloise, watch out for my next call !

Local specialist: Eloise Le Bout
Eloise
Eloise Le Bout
Local specialist in Auckland | Replied on Dec 11, 2019

Thanks a lot Michael for this very kind review. I am so glad you and Balbinita enjoyed New Zealand, and your trip that much. And what a lucky surprise for you to have had a free upgrade from our partner in Kaikoura, for your flight over the whales.
I will watch our for your next call then :), and hopefully next time you visit, the weather at Milford Sound will be welcoming!
Eloise

One of my favorite trips EVER
New Zealand | Nov 16 - Nov 26, 2019

G
Geena U.
Los Alamitos, CA | Reviewed on Nov 29, 2019

Every guide we had, and every employee at all the bed and breakfasts/motels we stayed at, were so kind, helpful and thoughtful. Emiline created an amazing trip for us unlike anything we’ve experienced before. Makes me wanting to come back to New Zealand for more! The itinerary was very detailed and Emiline was always very immediate with her response and helpful all along the way, from the planning to while we were on the trip and had some weather mishaps. Thank you Kimkim for yet another unforgettable trip for us!

Local specialist: Emeline Rose
Emeline
Emeline Rose
Local specialist in Auckland | Replied on Dec 01, 2019

Kia Ora Geena,

Thank you for your nice feedback! I'm very glad you enjoyed your trip to New Zealand and got the chance to complete the Routeburn Track.
I hope you get the chance to come back, maybe to explore the North Island ?

Lord of the Rings and Scenic Sights
New Zealand | Jun 29 - Jul 7, 2019

JESSICA
JESSICA T.
Australia | Reviewed on Jul 09, 2019

Thanks so much to Valentin for planning our amazing trip. Everything was so well organised and our trip flowed seamlessly. Our trip incorporated everything we wanted to see and more. The accommodation Valentin chose for us were all fantastic, the hosts made us feel right at home. Looking forward to booking our next trip with Kim Kim.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Jul 19, 2019

Thanks so much Jessica for you kind feedback and great pictures! I'm glad you had a good time in Aotearoa, and all the best for you in Aussie. Feel free to get in touch if you ever want to come back!

A short adventure from Auckland NZ
New Zealand | Apr 20 - Apr 26, 2019

J
Jane G.
Newport Beach, CA | Reviewed on May 03, 2019
We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial... Read more

We traveled a lot and It was our first time to try a self guided tour. It’s an amazing experience since we have our time and choices to maneuver which places we like and explore. It’s an adventure that time is not pressured but it’s laid out for you to venture. As long as your provided SIM card is activated then everything is easy. Our best unforgettable adventure is the hike to Mt Tarawera by kaitiaki adventure which was arranged by Kimkim and the thermal spa . Breakfast was substantial and accommodations are acceptable. Valentin our tour organizer, was quick to respond and understand our interest and so we are happy and contented with our NZ adventure. I highly recommend Kimkim but make sure to have more time in NZ rather than just one week . I’ll definitely come back in the near future with more time. Kia Ora ! We are happy camper, thank you very much.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on May 08, 2019

Kia Ora Jane and thank you very much for this great feedback! I'm really glad you enjoyed self-driving and that we were able to come up with the right suggestions for your trip. Feel free to recommend us and I wish one day you'll be able to come again for a longer trip, who knows!

Trip to New Zealand
New Zealand | Feb 21 - Mar 9, 2019

C
Chelsea M.
New York, NY | Reviewed on Apr 05, 2019
Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our... Read more

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our notes that breakfast was included, but it was not reflected in the B&B's notes. The B&B called the company and it was quickly resolved with the company absorbing the cost of the mistake. We thought this was fair and a very good business practice. Valentin even called us once during the trip to check in and make sure everything was going well and see if he could offer any recommendations or assistance. This was our second trip with KimKim and we found their services once again to be a great value. We enjoyed collaborating on the itinerary where we wanted, but letting Valentin fill in the details with his extensive knowledge and spot-on recommendations. Thank you!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Apr 14, 2019

Thank you so much Chelsea for these kind words, I am very happy you had a great time in Aotearoa and that you appreciate our expertise and assistance. All the best and you know where we are if you ever want to come to NZ again!

New Zealand
New Zealand | Jan 31 - Feb 16, 2019

H
Heather F.
Canada | Reviewed on Feb 18, 2019

Valentin gave us an itinerary that well suited our needs. We were able to cover a lot of territory in a relatively short stay. All of our reservations and arrangements went according to plan. A highlight in the South Island was the cruise on Milford Sound, but the overall scenery was very beautiful. We appreciated that city accommodations were on the edge of town to avoid city driving. In the North Island we especially enjoyed the Waimangu Volcanic Valley, Hobbiton and also a day trip we took took to Waipu. Again the scenery was absolutely beautiful all along the way.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Feb 22, 2019

Hi Heather,
Thanks a lot for your wonderful review!
I am so happy you had a good time and enjoyed our beautiful scenery!
You got to see the highlights of both islands in a relatively short stay but there are many other beautiful locations to explore, if you ever want to come back to NZ, it would be a pleasure to organize your trip again!
All the best to you and thanks again !

Dream cycle trip
New Zealand | Jan 4 - Jan 20, 2019

C
Clare F.
Australia | Reviewed on Jan 28, 2019
Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do. The walking aspects of my trip were good - certainly the Park Run events were great, but the other... Read more

Overall I enjoyed a really cool holiday. My highlights were definitely the cycling days, and particularly doing the Twin Coast Trail. It was brilliant to have the shuttle services and flexibility around accommodation for that as well as for the Haureki Trail. While I also enjoyed cycling Waiheke Island, the cycle hire place was less helpful which limited the cycling I felt confident to do.

The walking aspects of my trip were good - certainly the Park Run events were great, but the other walks I was interested in were a bit hit and miss. I found it difficult to get information about suitable walks, and perhaps the biggest disappointment was being located quite a distance from Turangi, which meant I didn't get to do any of the walks in that area, although I had indicated I wanted to do that.

However, the places I went to were interesting and there was generally a lot to do. The accommodation was good and the car hire worked.

Best accommodations: Blue Water Motel in Tairua, Scenic Hotel in Paihia and Left Bank in Kaikohe.
Most challenging accommodations: i) Heritage Collection Waitakere Estate - while in a magnificent setting with great views of Auckland, they provided basically no information about what to do on site and near by. Even if they had, it would have been challenging due to the steep terrain and and lateness of arrival. There was also no offer to clean the loo despite indicating to the front desk that it was not up to par. Etc. And ii) Palm Motel Waihi, which was just a long way from the shops/cafes when you don't have a car.

The planned activities/tours were all good. And the freedom to take up other activities worked well for me, although the ultimate cost of these was far more than I expected. Highlights: seeing the massive Kauri trees in Waipoua Forest (and around), dinner up the tower in Auckland and fish and chips in Mangonui, and the Te Toto Gorge.

I definitely appreciated the follow-up by Valentin and knowing that I had someone to contact if I had any difficulties.

So all good - and in the end, I had a relaxing and very enjoyable holiday. Thanks!!:)

Local specialist: Franck Lemaitre

Sightseeing South Island
New Zealand | Dec 28 - Jan 9, 2019

B
Bernadette B.
Australia | Reviewed on Jan 11, 2019

Christchurch accommodation was awesome. All accommodation was clean and comfortable. Really helpful at the Geraldine place. Loved the Vintners retreat as well.

Great trip Kimkim a big thank you

Local specialist: Kelly Fitzgerald

Memories
New Zealand | Dec 17 - Dec 22, 2018

S
Shelagh T.
United Kingdom | Reviewed on Dec 31, 2018

Kelly and Valentin both did an amazing job, all our accommodation was first class, loved the wineries tour although that was probably because we were only 4 people , Ken our driver was great.

Local specialist: Kelly Fitzgerald