Kimkim Trip Reviews for Vietnam

4.9
Based on 332 ratings
Read 332 verified reviews by travelers who booked their trip to Vietnam on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous trip to Vietnam, Cambodia and Laos
Vietnam | Feb 22 - Mar 11, 2024

Karen
Karen S.
Minnetonka Mills, MN | Reviewed on Mar 15, 2024
We just returned from our trip to Vietnam, Cambodia and Loas and had a fabulous time! For the trip planning, we worked with Trang to develop the core itinerary, such as the cities that we'd be visiting and the popular sites in each and then we adjusted and added activities to fit our preferences. Trang was very responsive to our requests and typically responded to our inquiries within the day which we appreciated. Having a private tour with only four people was so nice. We never had to... Read more

We just returned from our trip to Vietnam, Cambodia and Loas and had a fabulous time! For the trip planning, we worked with Trang to develop the core itinerary, such as the cities that we'd be visiting and the popular sites in each and then we adjusted and added activities to fit our preferences. Trang was very responsive to our requests and typically responded to our inquiries within the day which we appreciated. Having a private tour with only four people was so nice. We never had to wait for people or stand in long lines (which we appreciated since it was very hot) and it was easy as a group of five to get in and out of the sights. We had a local guide in every city who met us at the airport along with a driver. Everyone of our guides (Long, Dao, Sen, Bao and Loan) were very personable, and knowledgeable about all of the sites, the history of the area as well as introduced us to the culture and provided us with the local perspective. When our stay was done, the guide and driver dropped us at the airport or train station to head to our next destination. We felt that each guide was personally interested in making our visit fun and memorable. With the exception of a couple of unscheduled afternoons and evenings (which allowed us to explore the city on our own), Trang and KimKim made all of our arrangements, we just had to show up and be ready for the day's experiences.

Having Trang and the KimKim connection was a real 'bonus' when one person in our group had an issue with their VISA and the airline would not let them board the plan until it was resolved. With one call to Trang, she contacted the Vietnam Immigration Office and provided us with a letter that allowed the person to board the plane to Vietnam and a corrected VISA was waiting for them when we landed. It was stressful; however, Trang resolved the issue quickly. We were grateful to be able to call Trang, an experienced travel guide who lived in the same country to advocate on our behalf.

We would recommend KimKim to anyone for a fabulous time and just wants to show up and leave the trip planning and details to someone else. Thank you Trang and KimKim for the great time in Indochina,

Karen, Craig, Terri and Rod from Minnesota

Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Mar 18, 2024

Hi Karen,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Wish you and everyone in group all the best in life!

Best regards
Trang

Hien helped us plan an epic SE Asia adventure...
Vietnam | Feb 26 - Mar 13, 2024

Stacy
Stacy C.
Minneapolis, MN | Reviewed on Mar 15, 2024

Hien helped us plan an epic SE Asia adventure. Throughout the planning process she had helpful suggestions and recommendations for unique tours based on our interests. All of the hotels recommended were excellent. The communication throughout our trip was prompt and she alerted us right away with any changes. This was the first time using a service like Kim Kim to plan our trip and having everything taken care of truly helped us enjoy our vacation to the fullest without having to worry about logistics. Thank you again Hien for everything!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 16, 2024

Dear Stacy,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.

Thank you again for choosing our company and we hope to see you again!
From Vietnam with love,
Hien

Culinary Adventure in Vietnam and Cambodia
Vietnam | Feb 27 - Mar 7, 2024

Jason
Jason R.
Skokie, IL | Reviewed on Mar 13, 2024
Hien from Realistic Asia helped my wife and I plan the trip of a lifetime to Vietnam and Cambodia. This was our first trip to Southeast Asia and we were blown away by the experience. Although we had limited time for our trip - only 10 days - Hien helped us make the most of it. We appreciated the amount of flexibility planning our trip and felt like the trip was personalized just for us. My wife and I love to immerse ourselves in the local life and culture of different places, and this trip... Read more

Hien from Realistic Asia helped my wife and I plan the trip of a lifetime to Vietnam and Cambodia. This was our first trip to Southeast Asia and we were blown away by the experience. Although we had limited time for our trip - only 10 days - Hien helped us make the most of it.

We appreciated the amount of flexibility planning our trip and felt like the trip was personalized just for us. My wife and I love to immerse ourselves in the local life and culture of different places, and this trip checked all of those boxes. All of our tour guides were fantastic. Linh from Saigon Food Tour was amazing whisking my wife from spot to spot through traffic on her scooter. Linh and Hao also surprised me with a special birthday BBQ dinner. Highly recommended way to start off the trip!

David from Hanoi Food Tour and Sen Soeu - our local guide in Siem Reap - also gave us very personalized and intimate tastes of the sites and food. In fact, we returned to the same Pho spot in Hanoi 3 times! We also loved the overnight cruise in Halong Bay! This taste of luxury on a smaller cruise ship was exactly what we were after. And words cannot really describe the incredible temples of Angkor Wat! While some of the sites were busy with other tourists, we always felt like we had one-on-one attention during our various private tours.

I would highly recommend Realistic Asia if you're looking for a personalized, luxury adventure to Southeast Asia on a reasonable budget. While we didn't have time to do everything on our list, we feel like the tours Hien helped us arrange and the food was top-notch! I should also mention the hotel accommodations and locations were just right.

We only wish we had more time and cannot wait to return to Vietnam for our next culinary adventure. (And we may consider a slightly cooler time of year to revisit Cambodia.) This trip was the perfect taste of both countries, and now we are hungry for more!

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 14, 2024

Dear Jason,
Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards,
Hien

First time using a platform like this, or a t...
Vietnam | Feb 21 - Mar 1, 2024

Christopher
Christopher B.
Italy | Reviewed on Mar 12, 2024
First time using a platform like this, or a travel agent of any kind, and it worked out well. Dat was a very responsive travel planner who provided us with lots of ideas and options for tours, day trips, activities, hotels, everything. Overall everything went incredibly smoothly and was a lot of fun! The airport transfers, random pickups and drives were all very timely and comfortable. We focused on food and did a lot of related activities, the standout being Chef Ai's cooking class in her... Read more

First time using a platform like this, or a travel agent of any kind, and it worked out well. Dat was a very responsive travel planner who provided us with lots of ideas and options for tours, day trips, activities, hotels, everything. Overall everything went incredibly smoothly and was a lot of fun! The airport transfers, random pickups and drives were all very timely and comfortable. We focused on food and did a lot of related activities, the standout being Chef Ai's cooking class in her home kitchen in Hanoi, which started with a morning market walk and included plenty of cooking and eating but also really good discussion about Vietnamese food, culture, history, and the future! We also had city-specific guides with us for multiple days and I have to give kudos to Cuong (our honest and incredibly informative guide in Hanoi and Ninh Binh), Trinh (our foodie guide in Hue) and Nam (our comical and friendly guide in Saigon). They were full of information and insight, spoke English very well, provided us with great recommendations for things to do when we had free time, and were just pleasant people to spend time and chat with.

If I have anything critical to say it's that we spent too much time in Hoi An (4 days) and not enough in Hue (1 full day), but that's personal preference. Overall we hit many of the main sights and cities of Vietnam and for our first visit to the country it was a great introduction and overview. I want to return to spend more time in the mountains and do some trekking.

Overall highly recommended!

Activity Reviews
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

Our guide Cuong walked us around the old quarter for various dishes, snacks, and drinks. It was pleasant, well-paced, and delicious!

Quality of Experience
Food
The banh cuon and beef pho were standout but it was all good!
Guides, Drivers and Staff
Private Home Cooking Class with Chef Ai & Local Market Experience
Private Home Cooking Class with Chef Ai & Local Market Experience
Hanoi

One of our best experiences in Vietnam! Chef Ai and her niece were engaging, pleasant, and skillful. From the market walk to food prep to sharing a meal together, it was a really special and comfortable experience in Chef Ai's home.

Quality of Experience
Food
The flambeed shrimp and pomelo salad was excellent, the fried fish was perfect, and the fish sauce pyramid was educational in the best way!
Guides, Drivers and Staff
Transport
Real Taste of Hue food
Real Taste of Hue food
Hue

Trinh guided us around her hometown of Hue for an amazing night of food. She's a foodie herself so it was fun to chat, ask all sorts of questions about how central Vietnamese food differs from the rest of the country, and to learn about the history of the area at the same time.

Quality of Experience
Guides, Drivers and Staff
Trinh was a truly amazing guide, in all aspects, but particularly for this food tour.
Transport
The cyclo drivers were professional and pleasant.
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience - Joint in tour
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience - Joint in tour
Hoi An

This tour is interesting but felt a bit rushed and ultimately very touristy. The cooking experience was actually really well-done and interactive, but the rest of it was not our cup of tea in that it was very touristy. Chef Hai, our guide for the day works hard and was at his best in the kitchen, he made the experience better in every way.

Quality of Experience
Food
Cooking experience and Chef Hai were the highlight of this actvity/tour.
Guides, Drivers and Staff
Chef Hai is working hard and made the cooking experience a lot of fun!
Transport
Hoi An Sightseeing and Food Tour
Hoi An Sightseeing and Food Tour
Hoi An

Hoi An is a cute town and seeing it in the morning was a very different (and pleasant) experience compared to the chaos of the evening. Our guide however seemed mostly disinterested and didn't volunteer much info, preferring to walk hastily from place to place and look at his phone while we were eating.

Quality of Experience
Food
The food, as always, was good, particularly the cau lo and banh mi.
Guides, Drivers and Staff
Our guide James seemed disinterested an distracted.
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Mar 20, 2024
Dear Christopher, Thank you for sharing your positive experience with us. We're thrilled to hear that your first trip with a travel planner and platform like ours went smoothly. I am so happy to know that plenty of options I suggested worked well for you and that you enjoyed the tours, activities, and accommodations. Chef Ai's cooking class sounds like a highlight, and we're glad you appreciated the cultural insights. Your praise for Cuong, Trinh, and Nam is appreciated, and we'll be sure... Read more

Dear Christopher,

Thank you for sharing your positive experience with us. We're thrilled to hear that your first trip with a travel planner and platform like ours went smoothly.

I am so happy to know that plenty of options I suggested worked well for you and that you enjoyed the tours, activities, and accommodations. Chef Ai's cooking class sounds like a highlight, and we're glad you appreciated the cultural insights.

Your praise for Cuong, Trinh, and Nam is appreciated, and we'll be sure to pass it on to them. We understand your feedback about the time spent in certain locations and will consider it for future itineraries.

We're glad your first visit to Vietnam was memorable, and we look forward to helping you explore more in the future.

Best regards,
Dat Nguyen

Memorable Vietnam
Vietnam | Feb 17 - Mar 3, 2024

L
Laura E.
San Diego, CA | Reviewed on Mar 10, 2024
One of our guides Mr. Hiu (I don’t know the correct spelling) in Saigon was the best guide along with Lu from Sapa. The most memorable places were Cu Chi Tunnels, Mekong Delta (with Hiu) and Motorbike food tour in Saigon, the drivers were super nice, knowledgeable, skilled and with very good English; In Hanoi is highly recommended to visit Ho Chi Minh mausoleum, the train rail cafes, the Temple of Literature and take the overnight train to Sapa on the Chapa Express which was also an... Read more

One of our guides Mr. Hiu (I don’t know the correct spelling) in Saigon was the best guide along with Lu from Sapa. The most memorable places were Cu Chi Tunnels, Mekong Delta (with Hiu) and Motorbike food tour in Saigon, the drivers were super nice, knowledgeable, skilled and with very good English; In Hanoi is highly recommended to visit Ho Chi Minh mausoleum, the train rail cafes, the Temple of Literature and take the overnight train to Sapa on the Chapa Express which was also an interesting trip. We enjoyed trekking the rice terraces and bamboo forest; as well as Cat Cat Village. In general Vietnam is a must visit country.

Hotel Reviews
Silverland Mây Hotel

Excellent location with very good breakfast and good appetizers at tea time. The only downside is that the pool is cold and they do not have a jacuzzi.

Authenticity & Character
The hotel decor and local food
Location
Very close to all the main attractions in Saigon
Staff
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

The hotel has very nice pools, gardens, restaurants and bar. All amenities were very accesible. About 1 mile from downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chapa Express Train

What an experience.

Authenticity & Character
Very cozy and romantic cabins
Staff
Cleanliness & Comfort
Cleaner and best maintained restrooms
Local homestay
Sapa

Good food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was clean. The mattresses need replacement and some of the sheets were ripped. The rooms need heaters, they only have the electric blanket but the room was cold.
Silk Path Grand Sapa
Lao Cai

This hotel exceeded my expectations. The size and water temperature of the pool was excellent; as well as the garden terraces. The bed was very comfortable and beautiful garden view from our terrace. The restaurants had delicious food. Definitely the best Hotel in Sapa!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Peridot Grand Luxury Boutique Hotel
Hanoi

This hotel is in the Old Quarter with all the traditional life of Hanoi. The hotel has a very nice Spa with an amazing interior jacuzzi; a very nice rooftop bar with nice views of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dora Cruise

Super size rooms to be on a small cruise with a very nice bathroom with tub. The crew is very well organized and very attentive to detail.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 11, 2024

Dear Laura,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday!

Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
I will pass on your kind words to the whole team that you met during the trip.
Thank you again for choosing our company and we hope to see you again!
From Vietnam with love.
Hien

Hein is amazing. Patient, detail oriented and...
Vietnam | Feb 16 - Mar 3, 2024

Sheila
Sheila O.
Chicago, IL | Reviewed on Mar 10, 2024

Hein is amazing. Patient, detail oriented and always available and responsive before, during and after the trip. We made several last minute itinerary changes; Hein masterfully kept up with us! Guides Quang (Hanoi) and Ron (Bangkok) are especially talented.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 11, 2024

Dear Sheila,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam, Cambodia and Thailand.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.
With my best regards,
Hien

Amazing experience. Highly recommended!
Vietnam | Feb 29 - Mar 9, 2024

M
Marcelo G.
Newark, NJ | Reviewed on Mar 10, 2024
Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!
Read more

Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!

Hotel Reviews
GM Premium Hotel Hanoi

Great service. Spotless! Excellent food!

Authenticity & Character
Location
Staff
Great staff members!!
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

Very relaxing place! Great services! Amazing view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
An's Eco Garden Resort

Beautiful and very relaxing place. Great service. Delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

I would love to back to this place, in the same boat, same room ;) and with the same tour guide (Sunny) Amazing experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

Very interesting, different, beautiful! We loved the show!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Mar 15, 2024

Hi Marcelo,

I am thrilled to hear that your trip was absolutely amazing! It means so much to us that you had such a positive experience.

Thank you for mentioning the perfect coordination - that's exactly what we strive for to ensure a smooth and enjoyable trip. We'll be sure to pass on your kind words to our team, especially your fantastic guides Quang, Sunny, and Mr. Hai. It sounds like they really went above and beyond to make your tour unforgettable.

Thank you again for choosing us. We hope to welcome you back again soon!

Best wishes
Minh.

Nationalistic and proud people
Vietnam | Feb 24 - Mar 8, 2024

W
William S.
Portland, OR | Reviewed on Mar 09, 2024
The quality of the guides were mixed, but always very lovely people, who tried hard, who loved being guides, and ambassadors of their country. Often difficult to understand (like guides in most SE Asia countries) - not from their lack of a command of the English language, but from their Vietamese accent. Read more

The quality of the guides were mixed, but always very lovely people, who tried hard, who loved being guides, and ambassadors of their country. Often difficult to understand (like guides in most SE Asia countries) - not from their lack of a command of the English language, but from their Vietamese accent.

Hotel Reviews
Hoi An Delicacy Hotel & Spa
Hoi An

We loved staying at this hotel. Its new and has a great customer service focus.

Authenticity & Character
Location
10m walk to the Night Market
Staff
Cleanliness & Comfort
Harmony Hotel & Spa
Ho Chi Minh City

Great service. Clean and well- appointed rooms..hreat sauna and steam ammenity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 12, 2024

Dear William,

Thank you so much for your feedback. I will pass your words on to our tour guide. Your feedback is valuable advice for them, and I’m sure that it will inspire them to further improve their English speaking skills.

Once again, we are grateful that you chose to travel with Kimkim and Asia Aventura Travel. Our entire team looks forward to welcoming you back someday! Wishing you and your wife all the best in life, filled with many more meaningful experiences.

Warmest regards from Vietnam,
Doris

Realistic Asia…5*
Vietnam | Feb 15 - Mar 7, 2024

Joy
Joy Y.
Canada | Reviewed on Mar 08, 2024
The Realistic Asia team are really great. Email responses done in a timely manner. There was great care to ensure all arrangements were to our satisfaction. Most of our guides were terrific! Big shout out to Cuong, Victor and Tommy!! thank you for being great guides - you made us feel like family. The excursions were terrific in the countryside. We loved the Eco tour outside of Hanoi, Ninh Binh and Ho Ch Minh day on the Mekong, visiting coconut plantations, brick factory with 100 year old... Read more

The Realistic Asia team are really great. Email responses done in a timely manner. There was great care to ensure all arrangements were to our satisfaction. Most of our guides were terrific! Big shout out to Cuong, Victor and Tommy!! thank you for being great guides - you made us feel like family. The excursions were terrific in the countryside. We loved the Eco tour outside of Hanoi, Ninh Binh and Ho Ch Minh day on the Mekong, visiting coconut plantations, brick factory with 100 year old kiln! The Mekong was beautiful The only disappointments which had nothing to do with Realistic Asia were Sapa. We found it was very commercial and Halong bay quite dirty with garbage.
I highly recommend Hien at RA! So kind, caring and professional. You can’t go wrong with this great team. Thank you Thank you! Joy and Richard

Hotel Reviews
La Siesta Classic Ma May
Hanoi

The staff go above and beyond. We had a room under the sky bar and found it noisy. They immediately changed our room the next day. The room is a good size, comfortable beds, and the location is perfect. We would definitely go back.

Authenticity & Character
Location
Staff
Small boutique hotel where you get to know their staff. We had three different stays. Coming back we were welcomed with hugs! I was sick with a cold and they prepare hot ginger tea when we got back from touring.
Cleanliness & Comfort
Love the club rooms
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City

Fantastic hotel with great staff. Absolutely beautiful rooftop infinity pool which we loved at the end of a long day. We celebrated our 35 th wedding anniversary and they truly made it special. Special shout out to the front desk team!

Authenticity & Character
Location
Staff
Front desk team, restaurant staff and rooftop bar.
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

We liked the hotel but found it ready for a facelift. Room felt tired. Bed was just ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We always felt sand on our feet even after the room was cleaned. Did not feel the bathrooms were really clean
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Mar 09, 2024

Dear Joy,
Thank you for your kind words and thorough feedback! I am so happy to hear you had a wonderful time during your time in Vietnam and hope you visit us in the future again for your next adventures to Southeast Asia. I will pass on your kind words to the whole team that you met during the trip.
Realistic Asia would love to have you back :) Maybe we will meet again someday.
With my very best regards,
Hien

Vietnam made easy
Vietnam | Feb 15 - Feb 22, 2024

Debi
Debi P.
Canada | Reviewed on Mar 05, 2024
I usually try to book our trips on my own, but I stumbled across KimKim while searching online and the rest was easy! Our special thanks to Huyen for putting together a few different options to choose from. Every step of the way there was communication to keep us posted as to who was picking us up and when. Always clean air-conditioned private cars with friendly drivers, guides, and water waiting for us. One of the highlights was the Saigon by Night street food tour. We spent 3 1/2 hours... Read more

I usually try to book our trips on my own, but I stumbled across KimKim while searching online and the rest was easy! Our special thanks to Huyen for putting together a few different options to choose from. Every step of the way there was communication to keep us posted as to who was picking us up and when. Always clean air-conditioned private cars with friendly drivers, guides, and water waiting for us. One of the highlights was the Saigon by Night street food tour. We spent 3 1/2 hours touring around and enjoying the local food, our guides were friendly, knowledgeable, and informative. I would recommend this tour to everyone who visits. The rooftop pool at La Vela Saigon was beautiful day and night! If you are staying at, or even close to La Vela you MUST try the seafood buffet, it was incredible. Bamboo Village in MuiNe was fantastic. The staff were very helpful and attentive and the grounds were beautifully kept. At any time during the trip, if we had a question or even just wanted a restaurant suggestion, Huyen was quick to reply. Thanks again, we will be back next year to try the northern part of your beautiful country.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Mar 06, 2024

Dear Debi,
Thank you very much for taking the time to share your travel experience with us! We are delighted to know that you had a wonderful trip! Your feedback is a big motivation to further develop our services and organize memorable trips for our future clients.
I am looking forward to welcoming you back to see the remaining parts of our beautiful country!
Warmest regards,
Huyen Nghiem (Ms)

All guides were amazing.
Vietnam | Feb 17 - Feb 29, 2024

Jeffrey
Jeffrey K.
Clayton, MO | Reviewed on Mar 02, 2024

All guides were amazing. Zoom (Daniel ) Ken amd Liam were all above and beyond expectations. Suggestes itinerary was busy but allowed us to.see a whole lot of the country in 12 days. The one negative was the boat trip Ha Long Bay. The rooms all smell like mildew. We talked with 3 other couples on the.boat who all had the same complaint. Boat staff was nice but not enough to make my rating of the overall boat cruise better

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Mar 15, 2024
Hi Jeffrey, Thanks a lot for leaving your valuable feedback. It is great to know that you had a great time in Vietnam! Our team would be very much motivated reading your kind words.
Regarding the moldy smell on the boat in Ha Long, I am very sorry to hear this. I have spoken with the Dragon Legend Cruise - one of the teams that has worked with us for over 10 years now - and received feedback that you also had similar comments on the feedback form on the boat. They and we are very sorry that...
Read more

Hi Jeffrey,

Thanks a lot for leaving your valuable feedback. It is great to know that you had a great time in Vietnam! Our team would be very much motivated reading your kind words.
Regarding the moldy smell on the boat in Ha Long, I am very sorry to hear this. I have spoken with the Dragon Legend Cruise - one of the teams that has worked with us for over 10 years now - and received feedback that you also had similar comments on the feedback form on the boat. They and we are very sorry that the weather in Ha Long at that time was not very good, with high humidity and drizzle for a long time, leading to the easy occurrence of the unpleasant smell. The boat crew sincerely apologizes and hopes to be able to make it up to you if you or your family come back to use the service! They are finding ways to keep the guests' rooms dry and increase ventilation to avoid all these troubles.
All my best wishes!
Minh

Fantastic Trip. Couldn't be happier!
Vietnam | Feb 10 - Feb 19, 2024

Megan
Megan H.
Ashburn, VA | Reviewed on Mar 01, 2024
We were really happy with this trip and very pleased with how everything went. Every guide and driver was terrific. Huyen was responsive and helpful at every turn. She made the logistics anxiety-free.
In Vietnam, Binh was wonderful. He worked very hard to ensure that we got to do everything we wanted. Our driver was also friendly and helpful. We appreciated that they had water for us at all times. We loved the restaurant where we had lunch. the first day. The whole itinerary was...
Read more

We were really happy with this trip and very pleased with how everything went. Every guide and driver was terrific. Huyen was responsive and helpful at every turn. She made the logistics anxiety-free.
In Vietnam, Binh was wonderful. He worked very hard to ensure that we got to do everything we wanted. Our driver was also friendly and helpful. We appreciated that they had water for us at all times. We loved the restaurant where we had lunch. the first day. The whole itinerary was great. We can't wait to return to Vietnam.
I loved our time in Cambodia. Breeya was a fantastic guide and very responsive to our needs. The driver had not only cold water, but chilled washcloths for us every time we returned to the van. What a lifesaver in the heat! The lunch was again outstanding., and the entire visit was amazing. We really loved the Won Residence Hotel. Definitely want to return to Cambodia, too.
We had a lot of fun in Thailand.. It would be great if the guides/drivers there would have water and cold cloths. Palm and Nan both were friendly, helpful, and knowledgeable guides. The Bhodi Serene was a very nice hotel in Chiang Mai. The Elephant Jungle Sanctuary was a highlight of the trip.

Hotel Reviews
Won Residence Hotel

We all loved this intimate boutique hotel. They greeted us with delicious watermelon juice. Dinner at the rooftop restaurant was bliss., and breakfast by the pool was lovely. The housemade pineapple marmalade was fantastic. Every single staff member was friendly, helpful, and a pleasure to interact with. Our only regret was that we didn't have more time to spend at this lovely hotel.

Authenticity & Character
Intimate and serene.
Location
Not quite sure how easy it is to walk from there. We were only at the hotel at night.
Staff
The manager who greeted us and took care of. Also, the restaurant staffs.
Cleanliness & Comfort
Great bed!
MK Premier Boutique hotel
Hanoi

I stayed at the MK Premier Boutique Hotel in Hanoi for three nights, and it was a great experience. The location in the Old Quarter was fantastic as we could easily walk out and find food at night. The room was nice and met our expectations. Breakfast being included was a big plus, and the spacious rooms were comfortable. Overall, a satisfying stay.

Location
Novo City Bangkok Hotel

During my two-night stay at the Novo City Bangkok Hotel, I found it to be a comfortable accommodation. The hotel was great, and the location was convenient for exploring the city. The rooms were spacious, and having breakfast included was a bonus. Overall, a pleasant experience.

Location
Bodhi Serene Hotel
Chiang Mai

My one-night stay at the Bodhi Serene Hotel in Chiang Mai was delightful. The hotel had a serene ambiance, and the staff took good care of us. The room was comfortable, and we enjoyed our time there. It was a peaceful retreat before departing.

Activity Reviews
Chiang Mai - Elephant Jungle Sanctuary
Chiang Mai - Elephant Jungle Sanctuary
Chiang Mai

Mai exceeded our expectations. The sanctuary focused on conservation efforts and treated the elephants with care and respect. We had the opportunity to shower the elephants and even apply mud on them, which they enjoyed. The experience was hands-on and educational, allowing us to spend quality time with the elephants in a responsible manner. It was a fun and heartwarming experience that I would highly recommend to others.

Quality of Experience
Guides, Drivers and Staff
Arrive in Bangkok - Dinner cruise Chao Phraya Cruise (D)
Bangkok

During our time in Bangkok, we had the opportunity to experience a dinner cruise along the Chao Phraya River. The dinner cruise was a memorable experience. However, it was quite crowded and we stood for a long time in queue due to the high season. Overall, it was a fantastic way to enjoy the city lights and indulge in a delicious meal.

Bangkok - Visit the floating markets - half-day city tour (B)
Bangkok

While on our way to the floating markets outside Bangkok, our tour made a stop at a place where we could see elephants and even ride them if we wanted. However, our daughter was uncomfortable with the idea of seeing animals perform tricks, so we decided to skip that part of the tour. Despite this, the conservation efforts and care for the animals at the sanctuary were commendable, and we appreciated the positive environment. It was a good experience overall, but we chose to opt-out of certain activities based on our values.

Quality of Experience
Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Apr 24, 2024

Dear Megan,

Thank you for your honest review! I am delighted to hear that you had a wonderful time in Vietnam, Siem Reap, and Thailand. I will share your review with our colleagues to let them know how well they performed.

Thank you again for trusting me and booking with Kimkim. I look forward to supporting you in planning your next vacation to Vietnam in the future.

Best regards,

Huyen Nghiem (Ms)

Laos/Vietnam
Vietnam | Feb 11 - Feb 17, 2024

Catherine
Catherine H.
Highland Springs, VA | Reviewed on Feb 29, 2024

I couldn't have asked for a better trip. Ashley listened to exactly what I wanted and what I didn't want. All four of my guides were reliable and spoke great English. They were real pros, yet at the same time were able to convey the beauty of their people. This area of the world is brimming with history, culture, art, nature, and culinary delights. I was able to accomplish everything I had set out to do and more in the comfort of reasonably-priced hotels, and never felt rushed! Thanks again Kimkim; as a multiple-time repeat customer, you never disappoint!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 29, 2024

Dear Catherine,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you so much for trusting us with trip planning and being such a loyal traveler of kimkim.
I wish you come back one day to see more of our beautiful country!
Warmest,
Ashley

The KimKim team provided a great Vietnam experience!
Vietnam | Feb 23 - Feb 26, 2024

L
Linda M.
Canada | Reviewed on Feb 27, 2024

I received very quick and detailed information from Doris the local specialist during the planning phase of our trip. She planned out a few different options for us to choose. She connected with me several times before and during trip to make sure that everything was going smoothly.
Han was a great local guide. We learned so much from her during our tour around the Mekong delta. She has great knowledge about Vietnam. We totally enjoyed learning about the plant life, food and culture. Each one of our experiences were very well organized and enjoyable.

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 28, 2024

Dear Linda,

Thank you so much for your kind words and positive feedback! It was my pleasure assisting you in planning your trip to Vietnam. I'm thrilled that you had a wonderful time exploring the Mekong Delta with Ms. Han as your tour guide.

If you plan to visit Vietnam again or have any questions in the future, please don't hesitate to reach out. My team and I are always here and look forward to serving you on your next vacation. Goodbye and hope to see you soon!

Warmest regards from Vietnam,
Doris

A Honeymoon to Remember
Vietnam | Feb 12 - Feb 22, 2024

Cory
Cory Z.
Mountlake Terrace, WA | Reviewed on Feb 27, 2024
Trang was very helpful and thoughtful, while guiding us through the trip planning process. We appreciate the way she took the lead and built a thorough itinerary with limited information around our expectations for the trip. This was our first time traveling to this part of the world and my first time traveling internationally, but we felt very comfortable and confident throughout the trip. Each hotel was informed of our honeymoon ahead of our stay. Each room we entered was decorated with... Read more

Trang was very helpful and thoughtful, while guiding us through the trip planning process. We appreciate the way she took the lead and built a thorough itinerary with limited information around our expectations for the trip.

This was our first time traveling to this part of the world and my first time traveling internationally, but we felt very comfortable and confident throughout the trip. Each hotel was informed of our honeymoon ahead of our stay. Each room we entered was decorated with rose petals, decorations, cake, etc. The atmosphere was romantic and inviting. Our guides were very knowledgeable and personable. They arranged many of our meals with delicious fixed menus and provided us with immersive activities, including a truly special bike tour in which we visited local residents of Hoi An and learned more about their daily lives. We felt truly moved by the kindness, humility, resilience, and grace of the people we met in Vietnam.

The accommodations were luxurious, but exciting. The drivers expertly navigated difficult traffic and terrain to ensure we made it to all of our destinations on schedule. I think the greatest compliment I can pay to the kimkim team is to say that we already miss this place! We'll be sharing our experience with our friends/family and encouraging them to use kimkim for similar trips.

Activity Reviews
Hanoi - Halong Bay Cruise - Overnight on boat
Hanoi - Halong Bay Cruise - Overnight on boat
Ha Long Bay

We had a great time on this cruise and were truly blown away by the incredible landscape of Halong Bay. It was a cruise, meaning the events and activities were very tightly structured. But we still felt the staff were very courteous and respectful of our space. We had plenty of downtime too. We enjoyed the excursions and would do this cruise again in a heartbeat!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoi An biking thru country side + visit ancient town
Hoi An biking thru country side + visit ancient town
Hoi An

This was by far our favorite tour of the trip! We enjoyed the freedom of seeing the town on bike, and we felt a special connection to the local residents. Our guide was very respectful and accommodating of the people we visited. We felt encouraged by these positive interactions.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Feb 28, 2024

Hi Cory,

I'm so happy when read your review and my pleasure to support your trip :) Wish you and Richella are always healthy and happiness 🌸💐🌻

I hope to see you in the next time in Vietnam!

Best regards
Trang

We really enjoyed our trip to Vietnam. Our fa...
Vietnam | Feb 12 - Feb 22, 2024

Richella
Richella R.
Mountlake Terrace, WA | Reviewed on Feb 24, 2024
We really enjoyed our trip to Vietnam. Our favorite experiences were ha long bay, our bike trip through hoi an, and our stay in nha Trang. Both Ky and A were amazing, friendly, and knowledgeable guides. Read more

We really enjoyed our trip to Vietnam. Our favorite experiences were ha long bay, our bike trip through hoi an, and our stay in nha Trang. Both Ky and A were amazing, friendly, and knowledgeable guides.

Activity Review
Hoi An biking thru country side + visit ancient town
Hoi An biking thru country side + visit ancient town
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Thien
Trang
Trang Thien
Local specialist in Hanoi, Vietnam | Replied on Feb 26, 2024

Hi Richella,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia :)

Hope you and Cory are always healthy, lucky, and happy🌸💐🌻

Best regards
Trang

Long did a great job in organising my solo Vi...
Vietnam | Jan 15 - Jan 26, 2024

Lauri
Lauri C.
Australia | Reviewed on Feb 20, 2024

Long did a great job in organising my solo Vietnam adventure. The trip was seamless, everything was perfect. The accommodation was great, tours as advertised and drivers to collect me when required. I want to return to Vietnam to see more. I would highly recommend KimKim

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Feb 22, 2024

Dear Lauri,
Thank you for your kind words! I am so delighted to hear you had a wonderful time in our country Vietnam. I am more than happy to assist you in planning your next vacation to Vietnam in the future.
Thank you again for trusting us with trip planning. It is awesome to know that you will be using kimkim again.
My very best from Hanoi,
Long

Our entire trip was amazing.
Vietnam | Feb 6 - Feb 15, 2024

Robert
Robert H.
the Philippines | Reviewed on Feb 19, 2024
Our entire trip was amazing. Our guides were wonderful and gave us a lot of information and answered our questions. They were always helpful at every location. Our driver was excellent and skilled. The most memorable part for us was the overnight cruise on Ha Long. These cruise ships are small with only about 25 passengers. Our quarters were spacious and beautiful. The food was gourmet. In addition, every place we visited was interesting. One place where we did a river tout, many of the... Read more

Our entire trip was amazing. Our guides were wonderful and gave us a lot of information and answered our questions. They were always helpful at every location. Our driver was excellent and skilled. The most memorable part for us was the overnight cruise on Ha Long. These cruise ships are small with only about 25 passengers. Our quarters were spacious and beautiful. The food was gourmet. In addition, every place we visited was interesting. One place where we did a river tout, many of the rowers, rowed using their feet. This was in Ninh Binh. With the help of the guides, we learned a lot about Vietnamese culture and religions. Their religious practices were particularly interesting to me. Our only issue was the weather and I would have rather gone in another season, not winter.

Local specialist: Huyen Nghiem
Huyen
Huyen Nghiem
Local specialist in Hanoi, Vietnam | Replied on Feb 19, 2024

Dear Robert,
Thank you again for trusting me and booking with Kimkim. It was a real pleasure to organize the trip to Vietnam for your family and I am very delighted to know you had a wonderful trip with us. All your remarks are very important and helpful for us, in order to improve our services. I will forward your honest feedback to our team to let them know how they worked well.
See you soon!!!
Best wishes for you & your wife
Huyen Nghiem (Ms)

Doris planned a great trip for me and my son....
Vietnam | Jan 31 - Feb 7, 2024

G
Geri F.
Chicago, IL | Reviewed on Feb 14, 2024
Doris planned a great trip for me and my son. We booked at the last minute and worked with Doris to plan a trip that included our main interests. She always responded promptly and made any changes we requested. When a last minute problem came up at the airport with my son's visa to Vietnam, she dropped everything and helped us get things worked out without any interruption to the trip. We walked through the Hill Tribe country near Sapa in awe of its beauty. Went to a jaw dropping (for... Read more

Doris planned a great trip for me and my son. We booked at the last minute and worked with Doris to plan a trip that included our main interests. She always responded promptly and made any changes we requested. When a last minute problem came up at the airport with my son's visa to Vietnam, she dropped everything and helped us get things worked out without any interruption to the trip. We walked through the Hill Tribe country near Sapa in awe of its beauty. Went to a jaw dropping (for Americans) traditional market in Bac Ha. We saw cultural sites in Hanoi that helped to gain a bit of understanding of the Vietnam culture. All the hotels and home stay she booked were excellent. The hotel in Hanoi was in a prominent location within easy walking distance from food and entertainment. It would have taken weeks to plan a trip like this on our own but working with Doris really made it easy.
Doris even met us at the hotel when we arrived to be sure things worked out and continued to check on us during the trip. I would recommend her to anyone wanting to travel to Vietnam.

Hotel Reviews
Local Homestay in Ta Van Village
Sapa

Our stay at the Local Homestay in Ta Van Village was a unique and memorable experience. The host prepared a delicious dinner for us and ate with us, offering an authentic cultural exchange. The view from the homestay was breathtaking, and interacting with the locals added to the charm of the visit. It was a beautiful and enriching stay that I would recommend to others.

Authenticity & Character
Location
Staff
Cong Fu Hotel
Sapa Relax Hotel & Spa
Lao Cai
Hong Ngoc Dynastie Hotel & Spa
Hanoi

I stayed at Hanoi La Siesta Trendy Hotel & Spa in Hanoi, which was centrally located. The hotel was excellent, but it would have been helpful to receive clearer directions on navigating the busy traffic in Hanoi. Once we settled in, we found the location perfect for exploring the city. The hotel staff were helpful, and we enjoyed some evening activities we found online. Overall, a comfortable and convenient stay.

Location
Staff
Activity Reviews
Bac Ha Ethnic Market- Hanoi
Bac Ha Ethnic Market- Hanoi
Vietnam

Visiting the Bac Ha Ethnic Market was an extraordinary experience. The market was unlike any other I had seen, filled with vibrant colors and a rich display of culture and tradition. The textiles and handicrafts were exceptional, and the opportunity to engage with the local people was a highlight of the trip. I wouldn't trade this experience for anything.

Quality of Experience
Food
Guides, Drivers and Staff
Sapa - Hiking to visit local villages (Y Linh Ho, Lao Chai, Ta Van)- Explore weaving craft of Black H'mong people
Sapa - Hiking to visit local villages (Y Linh Ho, Lao Chai, Ta Van)- Explore weaving craft of Black H'mong people
Sapa

The trekking experience to local villages in Sapa was perfect for me. Despite being a bit strenuous, the local guides were helpful, and the scenic views were worth the effort. Interacting with the villagers and purchasing textiles from them added to the authenticity of the experience. It was a fantastic introduction to the hill tribe areas of Vietnam.

Quality of Experience
Guides, Drivers and Staff
Ha Noi- HaLong Bay day cruise - Ha Noi
Ha Noi- HaLong Bay day cruise - Ha Noi
Vietnam

The Halong Bay day cruise was a delightful experience. The stunning landscapes and limestone karsts were mesmerizing. The boat cruise allowed us to explore the beauty of Halong Bay and enjoy the serene surroundings. It was a relaxing and scenic day that I thoroughly enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 16, 2024

Dear Geri,

Thank you for your kind words! It was a pleasure planning your trip to Vietnam and accompanying such lovely persons like you and your son. I'm thrilled to hear that you enjoyed the experiences and accommodations. Your recommendation means a lot to me.

I wish you all the best in life, filled with many more interesting trips ahead! Hope that you have more chances to explore more the traditional weaving and dyeing methods!

Warmest regards,
Doris

Beautiful and relaxing Vietnam...
Vietnam | Jan 31 - Feb 6, 2024

A
Abhishek D.
Canada | Reviewed on Feb 13, 2024

My local guides were amazing and very knowledgeable... My family had a very comfortable trip, very well curated by my consultant Doris.

She took care of everything leaving nothing for us to worry about. I had to make a lot of changes to my plan due to unforseen things and doris embraced everything with a smile.

I will highly recommend their service if you want a no hassle trip. Enjoy...

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Feb 16, 2024

Dear Abhishek,

Thank you for your kind words! It was a pleasure assisting you, and I'm thrilled you had a comfortable and hassle-free trip. Our local guides and I are delighted to have made your experience memorable.

I wish your family all the best in life, lots of luck to you in the future. My team and I are always looking forward to having your family back someday!

Warmest regards,
Doris