Hotel Rio Serrano, Torres del Paine

5.0 (5 reviews) · Comfort
Comfortable large hotel with cozy rooms, panoramic views, an indoor pool and spa, and a restaurant

Overview

Standing along the Río Serrano just 10 minutes from Del Toro Lake, Hotel Río Serrano offers a relaxing stay for travelers exploring Torres del Paine National Park. The entrance to the park is less than five minutes away, making this an ideal base to dive into the natural phenomena and experiences of this part of Patagonia. The closest city, Puerto Natales, is about an hour and a half drive.

The hotel has about 105 welcoming rooms whose style of wooden furnishings, handwoven textiles, and neutral tones makes you feel like you're staying in a cozy cabin. Consider booking a room with a mountain view to wake up to the fantastic sight of Torres del Paine or check out a Standard Plus, which may include a skylight. Superior options can sleep up to three on multiple beds, and all rooms have showers only. 

The indoor pool with a panoramic view of the mountains is a particular highlight and a great way to relax after a day of hiking or exploring the area. The spa includes a sauna and treatment rooms, where you can get massages or facials. There's also a restaurant that serves local cuisine, and all-inclusive options are available, considering the remote location. The style of the hotel, which evokes a mix of mountain cabins and ranches, invites you to cozy up, so grab a seat by the fireplace in the lobby to curl up with a book or just take in the sight of Torres del Paine just outside.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel address icon Parque Nacional Torres de Paine

Traveler Reviews

5 total ratings, 3 with reviews
5.0
Feature ratings
Authenticity & Character
5.0
Location
4.8
Staff
5.0
Cleanliness & Comfort
5.0
M
Marlene R.
Boston, MA | Reviewed on Apr 06, 2024
The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent. Read more

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Authenticity & Character
Location
Views spectacular
Staff
Cleanliness & Comfort
Stayed in March 2024
R
Rhona J.
Hollis, NY | Reviewed on Apr 03, 2024
The hotel staff, all areas, were very good. Our daily interactions were with the front desk, bar servers and dining room servers. Everyone tolerated our wretched Spanish attempts despite their excellent abilities in English. Amazing views from our room with a view - please choose this option. We stayed in both the non-view room - smaller and only 1 chair, and the view option room - 2 chairs and a table, more spacious … and the view! Utilized the gym and the area for using a mat was quite... Read more

The hotel staff, all areas, were very good. Our daily interactions were with the front desk, bar servers and dining room servers. Everyone tolerated our wretched Spanish attempts despite their excellent abilities in English. Amazing views from our room with a view - please choose this option. We stayed in both the non-view room - smaller and only 1 chair, and the view option room - 2 chairs and a table, more spacious … and the view! Utilized the gym and the area for using a mat was quite small with an impossibly large Bosu ball. Wonderful dry sauna and the views from the pool were unending (bubbler loungers were also good!). Food in both the dining room and bar area were excellent. I would come back here. I also liked their natural finishes design esthetic. There were enough public spaces and they were also large enough to feel at peace.

Authenticity & Character
Location
The view of the Masiff and all the nearby rivers. We were there mid-March and the weather was already changing to fall so we had a rainy day stay at the hotel that we welcomed.
Staff
Cleanliness & Comfort
Stayed in March 2024
Becky
Becky R.
Clayton, MO | Reviewed on Apr 03, 2024
Wonderful service, wonderful staff, great food, the suites with the view of the mountains are superb! The spa was icing on the cake...especially on one of the rainy days. Read more

Wonderful service, wonderful staff, great food, the suites with the view of the mountains are superb! The spa was icing on the cake...especially on one of the rainy days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024

Like what you see?

Chat with our local specialists and let us help you customize your trip with hotels like this.

Get started

Hotel Information

Hotel stars icon 4-star Hotel
Hotel address icon Parque Nacional Torres de Paine