Francisco Torres

Francisco was just absolutely amazing in helping me plan this trip. he was patient with all my changing requests, worked within my budgets. most importantly, he was always honest and that gives me the confidence to refer him to all my friends. His excursion choices were well thought out, with good companies. he went over and above his brief to help me with flight bookings that were not in his purview. he was always available on whatsapp, email. and responded quickly. my only regret is we could not meet. As he said, to meet, we have to now plan another visit to South America soon!
Thank you for everything

Francisco and his team were excellent. They went above and beyond in helping me and our family plan this trip. They communicated on time and outside of business hours to ensure that we are able to get what we needed during our trip. The trip has so many little details that is hard to remember especially when booked so far in advanced. Everything went smoothly. It requires effort in all parties.
The tours were also very good. The guides and transfer from Turismo Selknam were very efficient and organized in getting us to see the King Penguins. Paulina was very knowledgeable of the area - Punta Arenas, Porvenir/Tierra del Fuego.
The hotel La Yegua Loca is a very charming boutique hotel and has a great restaurant. I got a lot of souvernirs here including the serving wood board , wool slippers and stuffed penguin and sheep.

Torres del Paine is very beautiful but relatively small to drive. We have a 6 year old so the maximum hike that we can do is about 1 to 2 hours. We stayed outside of the park called Morenna Lodge. The restaurant chef is very good and the overall service is good.

The real highlight of our trip is the Estancia La Peninsula. Alejandro the tour guide is very humorous and knowledgeable of the area. Macleod, the captain of the boat is very good with kids. My husband and I have no experience with horses so he ride with my daughter. She was so comfortable with him the she fell asleep briefly during the ride.

All of the other hotels that Frnacisco picked also have very good customer service.
My only regret is not staying longer. Chile is really worth to visit. Don't forget to try Calafate sour and Austral calafate. I plan to return in the future and hopefully be assigned to Francisco and his team again.

Hotel Reviews

Hotel Diego de Velazquez

Santiago

Service was good, close to cable car but the area was too loud/thin windows

Staff

Hotel Boutique La Yegua Loca

Punta Arenas

Authenticity & Character

Staff

Cleanliness & Comfort

Best Western Patagonia (ex Borde Glaciar)

Puerto Natales

Location

Staff

Morrena Lodge

Torres Del Paine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tierra del Fuego - King Penguin (Car rental)

Punta Arenas

Quality of Experience

Guides, Drivers and Staff

Transport

Estancia La Península Full Day (Car rental)

Chile

Quality of Experience

I

Food

Guides, Drivers and Staff

Transport

Navigation Excursion - Serrano Glacier and Patagonic Lunch

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Although we had to contend with lots of weather issues our trip was great. Unfortunately , we had to miss 2 of our planned excursions due to the wildfires and rainy weather. Francisco was always speedy in his responses and helpful in reorganizing our days. Chile is an amazing country. The diversity of the landscape from north to south is wonderful.

Our Chile experience was the best! Francisco was definitely top of the line! Completely customized to our needs and all the local teams were phenomenal in every city we visited.
The experiences were great! We will definitely use Kimkim again!

We recently embarked on a remarkable 10-day adventure in Chile, expertly crafted by our trip planner, Francisco. The itinerary, flexible and seamlessly modified via Francisco's responsive WhatsApp communication, showcased impeccable pick-up and drop-off logistics.

Beginning our trip in the Atacama desert was surreal. Aptly named the driest desert in the world, it offered clear night skies, small stone houses, and a unique atmosphere. Our exploration included the Moon Valley, lagoons, Atacama salt flats, beautiful flamingoes, floating in Piedre Lagoon, and spending time at the El Tatio geysers.

In Santiago city, we explored captivating attractions, aided by the excellent guide Jose who provided a fantastic city tour and great suggestions for activities. A magical sunset view from the Sky Costanera added to our experience. Valparaiso and Vina Del Mar, with their undeniable charm, added a delightful touch to our journey.

Heading south to Puerto Natales, we encountered a sudden drop in temperature and windy conditions, with late sunsets creating a unique atmosphere. We visited the Myladon cave, took a panoramic tour to Torres del Paine, and had a one-of-a-kind experience at Grey Glacier, marveling at a glacier that is thousands of years old.

Throughout our adventure, the hotel accommodations consistently met our expectations, contributing to an overall excellent travel experience.

Special thanks to Francisco for curating a memorable trip that beautifully balanced relaxation and exploration, showcasing the diverse beauty of Chile's landscapes and cities.

The places we visited in Chile and Bolivia were unlike no other places we have been and probably will never be. The topography would change often and every time we felt like we were on another planet.

Francisco and his team planned an amazing adventure for us. All of our guides and drivers were friendly, knowledgeable and fun. Special shutouts to Jose, Manolo, Luna, Mauricio, Ariel, Danny and Gustavo in Chile and to Sandro and Johnny in Bolivia. To all the wonderful people who cooked and set-up our meals, thank you. They were all delicious.

It is hard not to feel how magical it is in Patagonia, the nature is truly exceptional. We really could tell the passion Francisco and his team have for Patagonia. It was evident they wanted us to experience this same passion, and we felt really well taken care of. There were a few occasions were an activity detail was slightly messed up, or we didn't understand information about an excursion (inevitable with travel!) Any time this occurred, Francisco and his team put effort into supporting us and remedying the situation. On one occasion, they booked us a new excursion, which was hugely appreciated. Our favorite overall experience was El Calafate, and we absolutely loved the Torres del Paine hike and Simple Patagonia hotel.

Hotels worth noting:
1. Imago Spa in El Calafate: Solid hotel! Communicative staff, pool was nice to have. Great to start out here. If you are looking for something different, do NOT hesitate to book Estancia Nibepo Aike for lodging as well. I wish we did this - would spend all my time on this estancia!
2. Simple Patagonia: ABSOLUTELY amazing!!!! Staying in one of the small houses with the view of the water was so tranquil. It was a perfect place to come home to after a long hike (there's a bath in the room which is lovely, and the bed is very comfortable as well). The whole property is so peaceful, the staff is so helpful and kind, and the food was delicious. Best hotel by far of our stay, we would recommend this for all future travelers.
3. Casa Bueras: great boutique hotel stay, and this area of Santiago was our favorite. Friendly staff, would recommend!

Experiences:
1. Perito Moreno hike: 10/10, awesome experience and unique. You get to drink whiskey at the top of the glacier!
2. Darwin Kayaking: 11/10 - this was one of our favorite days, and surprisingly so. Would suggest this to any future travelers! The guide is fantastic and friendly, and the fact that it's more intimate (with only 6 people total) made it super special. It's also something different to do in the region, which made it exciting as well.
3. Estancia Nibepo Aike: Absolutely our favorite day - truly exceptional. The nature was so powerful and beautiful. I would suggest this for all future travelers. Spend as much time here as you can, and look into the different excursions they offerent.
4. Torres del paine hike - incredible. Very challenging for newer hikers, but very exciting and rewarding. We did the right side of teh W!
5. Horseback riding in puerto natales - really enjoyable experience! We loved it and would recommend it. Anywhere you can horseback ride in patagonia is worth it!
6. Penguins in punta arenas - very cool and different experience. Would warn travelers that it has a strong chance of being cancelled because of the wind (we were lucky that we got to be there!) Punta Arenas itself does not have much to do. I think Ushuaia might have been more interesting to visit!

Thanks so much Fransisco and Riwal before our trip to give us necessary feedbacks to tune-up our 2 weeks in Chile. We are enough satisfied about the planning and the main things to do.

Riwal was 24/7 was online with us once we have a question to fix it even not related with the tours and their responsibilities party of travel. We never felt alone ourself 12.000 km far from home.

What we like so much that our daily communication was more friendly than customer-client relationships.

Chile was extraordinary country and Riwal/Francisco did everything that we enjoj it. Thanks so much both of them.

Activity Reviews

Astro Fotografia

Chile

Just amazing. A lot of questions after about our existence. :)

Quality of Experience

Guides, Drivers and Staff

very enthousastic people.

Transport

Needs to be on time.

Afternoon Visit to "Valle de La luna "

Chile

Nice to see. It could be shorter and later to link with sunset. No need to wait 1.5 hours for sunset.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Trip- Red Rocks, Lagunas Altiplanicas & Atacama Salt Flats.

San Pedro de Atacama

As we were sick, we missed it.

Quality of Experience

Guides, Drivers and Staff

They arrived almost one hour before, no earlier communication.

Transport

Full Day Tierra del Fuego - King Penguin

Punta Arenas

My heart stay in Tierra del Fuego. More than happy that to realize my childhood dream. Wonderful landscape, extraordinary fauna, amazing views. Don't die before see.

Quality of Experience

Guides, Drivers and Staff

Very short in English.

Transport

well packed :)

Torres del Paine National Park - Panoramic Tour

Chile

Just wonderful. Very long way to go (4.5-5 hours) but it's worth. Just breathtaking.

Quality of Experience

Guides, Drivers and Staff

Transport

Long way but need to do.

Visit the Tatio Geysers - Morning tour

Chile

Not only visit to gaysers but also all surrounding of the area. Absolutely not to miss.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Calama Airport

Chile

Pontcual and good.

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

we didn't perform due to wheather conditions.

Quality of Experience

Guides, Drivers and Staff

Transport