Rinolda J

Rinolda responded immediately when I had a medical question; I was much relieved by her thorough answers to my question.

And the guide for our South Coast tour, “David” was a wealth of information. We learned so much from him about the country’s history and culture

Hotel Review

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

Great location and very helpful staff

Authenticity & Character

Location

Near the waterfront as well as a great street for restaurants and shopping g

Staff

Very helpful with any questions

Cleanliness & Comfort

Activity Reviews

Sky Lagoon

Iceland

Too crowded

Guides, Drivers and Staff

Two day/one night South Coast tour

Iceland

Quality of Experience

“David” our guide was extremely knowledgeable and entertaining

Guides, Drivers and Staff

Transport

From the first contact, I was thoroughly impressed with kimkim's service. I worked with Rinolda to plan a trip for my family (my two parents, my sister, and myself) to Iceland to celebrate my mom's birthday, and she presented a thoughtful itinerary that brought together some of the best experiences the country has to offer. She really understood our needs and our expectations, and she suggested several activities and dining opportunities that we would not otherwise have known about. We were most concerned about booking accommodations, and she took care of those arrangements quickly, and selected hotels that were very comfortable and centrally located for our activities. She recommended a geothermal bakery tour and an ice cave tour that were highlights of our trip! She was very responsive to our questions and concerns throughout the planning stages, and then while we were in Iceland her response time to our queries was lightning fast. We felt supported and cared for throughout the entire process, and we could not be more pleased with our experience working with kimkim. We will definitely use them again for future travel! And we give Rinolda our heartfelt thanks and 6 out of 5 stars - working with her was a delight!

Activity Reviews

Hvammsvik Hot Springs (& Nature Reserve)

Iceland

This was our very first stop on our trip, and it was the perfect way to relax and refresh after our flight. The setting is incredibly gorgeous, and the operators have clearly worked very hard to build the tubs into the landscape and to keep a natural feel. We were greeted with a warm welcome and given clear instructions about how to proceed to the hot springs. We had an amazing lunch after our soak in the hot springs, and the staff was very accommodating on a busy day.

Quality of Experience

The atmosphere was relaxed, and the natural setting is incredible.

Guides, Drivers and Staff

Fontana Geothermal Baths

Iceland

This geothermal bath experience was so relaxing and restorative. The location on Laugarvatn is truly special, and driving through Thingvellir to get there was a beautiful trip. We took advantage of several different tubs and the dry sauna, which has a view to the lake that is really stunning. The food here was good - they had two types of soup, and the smoked trout was delicious! We also took the geothermal bakery tour, which we highly recommend!

Quality of Experience

Guides, Drivers and Staff

Rye Bread tour (Geothermal bakery)

Iceland

The tour was a highlight of our trip! Our guide shared some history about the town as well as the hot springs, which we really appreciated. Learning more about the process of baking underground using geothermal energy was so cool, and it was a fun experiment to take part in. The bread was so delicious on its own, and then we were encouraged to add Icelandic butter and smoked trout caught from Laugarvatn, which really elevated the flavor.

Quality of Experience

Guides, Drivers and Staff

Crystal Blue Ice Cave

Iceland

This is a once-in-a-lifetime experience that my family and I will never forget! First of all, the fact that the tour takes you inside a glacier is phenomenal. Our guide, Damian, was a delight. He had a good sense of humor, which he balanced with helpful notes about being cautious and safe inside the cave, and he was committed to making sure that everyone in our group had a good experience. He sensed that our mom might need a little extra help getting into and around inside the cave, and he calmly and politely provided assistance. He was patient with our questions and with taking photos, he shared many insights about the glaciers, the caves, and healthy respect for nature, and we could not have had a better tour.

Quality of Experience

Inside the cave is so beautiful and magical!! Unlike anything I have ever seen.

Guides, Drivers and Staff

Damian was a true gem, and we feel lucky to have had him as our guide!

Transport

We were definitely safe the entire ride to and from the glacier, though the terrain is very bumpy in the superjeep, and it's a fairly long ride.

Rinolda was an ace...never left us without alternatives...always responded promptly and with helpful suggestions. The reservations at geothermal spas were great, as well as at hotels and B&B's. The trip was absolutely wonderful and wouldn't have succeeded without your assistance.

We had the trip of a lifetime in Iceland with Rinolda’s amazing planning. Our hotels were conveniently located along our ring road tour. The various tour companies we got to do excursions with (Hesta Sport for horse back riding and North Sailing for Whale Watching ) were phenomenal, we felt very prepared and relaxed on both tours. When a blizzard hit the north/east region of the country, KimKim was able to alter our trip to keep us safe but still enjoy the best of our time in Iceland. We will absolutely be traveling with KimKim again, as well as recommending them to our family and friends for their travel needs.

Hotel Reviews

Berjaya Hotel Myvatn

Myvatn

Amazing customer service, great amenities, wonderful restaurant on site.

Authenticity & Character

Location

Close to many interesting sites and towns

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

The first room we were put in was very small, had a very low/slanted ceiling and a shower so tiny we wouldn’t have fit. After nicely asking to be moved, the next room was better; felt more like a hotel room rather than a guest room in an attic. The onsite parking was outrageously expensive (would have been about $55/per day. Thankfully we were able to park in a garage down the block for a more affordable rate. Still not our favorite stay of our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

Was hesitant to go to the blue lagoon after reading mixed reviews from other travelers. But I think doing it so early in the morning after our flight was why made it so wonderful. Or was far from crowded and very rejuvenating after a sleepless night on the plane.

Quality of Experience

Guides, Drivers and Staff

Transport

Horse riding experience

Varmahlid

This was my favorite part of the trip! Iv always loved horses; and after learning more about Iceland and their special breed I knew we had to add it to our itinerary. Soooo glad we did. Getting to experience the Tolt was very special. Our guide was amazing, I felt very safe and she took lovely photos of us.

Quality of Experience

Lo

Guides, Drivers and Staff

Transport

Husavik Whale Watching

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

The trip to Iceland was everything we hoped it would be. We worked with our local specialist, Rinolda, to create an unique and action-packed adventure and we never even left the southern portion of the country! We combined classic must-sees with locations that were a bit harder to access (Thorsmork) and the remote apartments at Kirkjubaerklaustur as a great base (where we happily had a view of the northern lights). Absolutely everyone was welcoming to us and so helpful. We found amazing local vegetarian/vegan food - sometimes in the most unlikely spots. We've been back home in the US a few weeks, but the beautiful scenery keeps floating through our minds (as well as images of so many round sheep!). We can't thank Rinolda enough for answering a million questions and working to assure that our itinerary was seamless. Thank you, Rinolda!

Hotel Review

Midgard Base Camp

Hvolsvöllur

Just perfect for us. Adequate and comfortable bedroom and bathroom. And the restaurant was incredible with outstanding vegan/vegetarian options. The staff were very friendly and helpful and made us feel so welcome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Husafell Canyon Baths

Iceland

We had a wonderful guide to take us to this very private and rugged location sandwiched between lava walls. It was rainy and misty so popping into the warm pools was an incredible experience.

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Having a chance to be so close to the glacier and the icebergs was truly incredible - it gives a new perspective. The colors and magnificence were breathtaking. Our guide was great and offered wonderful information and happily answered our many questions.

Quality of Experience

Guides, Drivers and Staff

Iceland has been my longtime dream thanks to SigurRos. And kimkim made it happen❤️ !
Rinolda helped us plan each day catering to our needs of wanting to experience natural beauty, relaxation & keeping our 3yr old entertained🤘🏼.
She picked great locations with not too strenuous hikes, beautiful guest houses (we got lucky to experienced Aurora 🌌 at Dimmuburgir) all locations had great vegetation friendly good options-score🤩
Even during the trip , when there was unexpected extreme weather warning she let us know . gave us a heads up on guesthouses that didn’t have breakfast for us to plan ahead for our 3yr old.
Will definitely plan to revisit beautiful Iceland but before that will come back to KimKim for our next family trip.
Takk fyrir ❤️!! #corememoriescreated🥰

We had an amazing trip through an incredible Island. We are very grateful to Rinolda for programing a beautiful itinerary that covered all the different landscapes. The vehicle was perfect for us. The accommodations were comfortable with good, friendly service and delicious food. All, except the Baron on our last night. That hotel needs a complete remodel. But, at least a good cleaning. Also, thank you to Olivia for her assistance.

Hotel Reviews

Hotel Gullfoss

Tungufell

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Katla by Keahotels

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lilja Guesthouse

Hofn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eyvindará

Egilsstadir

Perfect place for two nights. Hotel manager was very helpful. His recommendations were extremely helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshótel Mývatn

Myvatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarbakki

Hvammstangi

Authenticity & Character

They need a gardener! A few evergreens would improve the appeal.

Location

It is out in the middle of nowhere! But it worked for us.

Staff

Cleanliness & Comfort

The cleaning staff seemed very unhappy. And it showed.

Fosshotel Hellnar

Hellnar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

The floor was covered in stains. Very dirty throughout. The shower was so unsafe only my husband dare to use it. Tracy and I felt we would take a chance and end up on the ground.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The mattress is like a board and the pillow is a flat pancake.

Activity Reviews

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

We did not make it on time to enjoy this experience. I am sure it would have been amazing. We enjoyed the surroundings when we finally arrived. There were too many sites to enjoy that morning!

Myvatn Nature Baths

Lake Mývatn

Quality of Experience

Guides, Drivers and Staff

Rinolda was super helpful and very responsive. We really found her helpful. Our trip was great. There was a lot of driving but it was worth it. I highly recommend an ice cave visit. That was incredible. Ours left from Vic, which was a good place to visit. Also highly recommend a trip to glacier lagoon. Rinolda was our boat guide and again she was great. That was the highlight of our trip. Reykjavik was a really fun town to visit. Sky lagoon was ok. It not great. Overall very please with Rinolda and her help

Hotel Reviews

Farmhotel Efstidalur

Laugarvatn

Great room. Great food really liked the working farm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Stracta Apartments

KIRKJUBÆJARKLAUSTUR

Terrible location Construction going on all around the place. Just a mess

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lotus

Reykjavik

Super nice and helpful staff. Nice room. Far from downtown

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sky Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Katla Ice Cave

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was great. Will be back.