Kimkim Trip Reviews for Chile

Absolutely wonderful trip! Lorena crushed it with planning and got us the most awesome guides and beautiful places to stay! She was so helpful with the entire processes and really took my ideas for a trip and turned it in to an incredible experience! Highly recommend using her to help plan your trip through all of Chile!!!

Delighted to share my incredible 2-week journey with KimKim in Chile! From the bustling streets of Santiago to the awe-inspiring landscapes of Patagonia and the Atacama Desert, every detail was expertly curated. The guides were knowledgeable, accommodations were top-notch, and the seamless transitions between destinations made the experience truly enjoyable. Easter Island's mystical allure was a highlight. Kudos to KimKim for an unforgettable adventure. Highly recommend their services for an enriching exploration of Chile's diverse wonders!

Hotel Reviews

Hotel Hare Uta

Rapa Nui

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ladera

Providencia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Appelgren House Hotel Boutique

PUERTO NATALES

Authenticity & Character

Location

Pop

Staff

Cleanliness & Comfort

Lodge Terrantai

San Pedro de Atacama

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Santiago - Airport Terminal

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Patagonian Ranch Experience

Puerto Natales

Quality of Experience

Food

Wine and the lamb! Must try!

Guides, Drivers and Staff

Transport

Valparaíso & Wine Tour

Santiago

Quality of Experience

I’m

Food

Guides, Drivers and Staff

Transport

Our 12 day father/son trip to Patagonia was spectacular and we had a wonderful time! Many thanks to Ana at Kimkim for organizing an excellent trip. We started in Chile (Santiago, Puerto Natales) and went to Argentina (Calafate, Ushuaia and Buenos Aires).  In Chile, we did 3 excursions to the Base Towers, Grey Lake to see the glaciers and the Cuernos hike. Our guides in Patagonia were amazing and kind and took care of us (special thanks to Victor and Genisys at Massif). We then did the glacier hike at Calafate which was amazing and again had wonderful guides. We then flew down to Ushuaia to see the penguins - a truly magical experience to walk with them on the island. Also hiked in the Tierra del Fuego National park and took the end of the world train.  Ushuaia is the southernmost town in the world and it was great to visit. Our last stop was in Buenos Aires - took in a tango show, city tour and a Tigre tour and it was great to experience a vibrant city. All of our hotel accommodations, ride pickups, excursions happened on time and everyone was so kind!
Thank you Kimkim for helping us with a trip of a lifetime!

Hotel Review

Hotel Rio Serrano

Torres del Paine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rio Serrano excursion

Torres del Paine

Quality of Experience

Guides, Drivers and Staff

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

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Half day Walking with Penguins

Ushuaia

Guide in Medoza (Cecilia), Santiago (Soli) and Puerto Natalas (Matieus) were excellent

The trip , accmodations amd guides were excellent. Everything was well planned and service from Paul was first rate.

Everyone who helped us with our two week trip to Chile went so smoothly. The hotels, guides and transfers were 5 star quality- kind, reliable, and excellent service.

Erin and team planned a wonderful father-son trip to Chile for us. They curated a custom trip based on feedback from us and it was wonderful. From Santiago, Patagonia, wine country, and more, every experience and accommodation was as planned and top notch. Guides were great, transport was on-time and easy. We would recommend the Kimkim team to anyone traveling to Chile!

Hotel Reviews

Hotel Big Sur

Puerto Natales

Very accommodating staff. Good location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ismael

Santiago

Great boutique hotel. Very nice.

Authenticity & Character

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Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Wonderful hotel and breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Refugio Paine Grande

Puerto Natales, Chile

Neat experience, gorgeous location

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Guided hike to Las Torres lookout [Central - Base - Central]

Chile

Wonderful tour company and guides. Rewarding experience.

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Food

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Full Day Excursion to Cajon de Maipo

Santiago

Way prettier than expected. Great guide. Cool experience and saw a ton.

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Food

Guides, Drivers and Staff

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Grey Glacier Boat Tour

Patagonia

Visit the Isla Magdalena Penguin Colony

Punta Arenas

Great day. Windy. Very cool!

Angel was fabulous! Unfortunately, my trip was shortened considerably because I fell and fractured my ankle. In 2 places. The 2 excursions I did go on were both led by great guides. The 2 hotels were nice and staff very helpful.

Angel was prompt at picking us up and arranging the daily events.
Eduardo was a great driver and very knowledgeable.

We had such enjoyable experiences on our trip to Chile with our family and cousins spending the first 8 days in Santiago attending the 2023 Parapan Am Games to watch our son and his team 🇨🇦 athletes compete and medal in Goalball 💕and touring around an amazing city. From there we coordinated 6 days of tours and transfers with Angel and greatly appreciated the personalized service he provided us with from boating out to see the Penguins in Zapallar, visiting the Vina Del Mar beaches, watching a beautiful sunset (thanks to Alex) as well as Sandboarding on the Dunes in Concon, next we visited Valparaiso with Magdalena on an awesome food and wine oriented Gastronomic tour. We then ventured on our first ever Traditional Cooking class with Sebastian that we so very much enjoyed and also fit in a wine tour in the Casablanca Valley that also included lunch. And last but not least have rave reviews for Eduardo our driver who was fantastic and as we made our way back to Santiago enjoyed a few stops including to check out a 1.4km (I believe) pool that is oceanfront and to another locale (the name escapes me) for a fantastic lunch and some last minute shopping in the village shops!

Thanks so very much Angel, Eduardo, Alex, Magdalena, Sebastian (and his sous chef) for creating such awesome experiences for us to remember for years to come!!

Activity Reviews

Visit the Penguin Island in Zapallar Private Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Cooking class in Valparaiso Private group

Valparaíso

Quality of Experience

Guides, Drivers and Staff

Transport

Gastronomic Route "Platos con Relato"

Valparaíso

Quality of Experience

Guides, Drivers and Staff

Transport

SandBoarding Dunas de Concon

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting and optional Lunch at Casablanca Valley - Transfer to Valparaiso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar Half Day Tour - Transfer to Airport

Valparaíso

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time on our trip. The guides and drivers are vey courteous, punctual, and helpful. All hotels are nice and located centrally so very convenient for us to explore the town. They all include breakfast except the Metal in El Chalten. However, they have a kitchenette which worked out great. The tours were nice. We enjoyed the Torres del Paine tour, the Nativo tour El Chalten, the trek to Esmeralda Lake in Ushuaia the best as we like outdoor activities. The highlights of our trip were the hike to Laguna Torres and Laguna de Los tres. Over all we glad we booked the tour

Hotel Reviews

Diego de Almagro Providencia Hotel

Santiago de Chile

Comfy room. Nearby center

Authenticity & Character

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Staff

Cleanliness & Comfort

Mil 810 Ushuaia Hotel

Ushuaia

Nice hotel near center of town. Helpful staff

Authenticity & Character

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Staff

Cleanliness & Comfort

Two Hotel Buenos Aires

Buenos Aires

Nice hotel near center of town. Helpful staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lady Florence Dixie

Puerto Natales

Nice hotel near center of town. Helpful staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quijote Hotel

Argentina

Nice hotel near center of town. Helpful staff Elegant decor

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Meraki Lofts

El Chalten

Nice hotel near center of town. Helpful staff Kitchenette is great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Nativo Experience

El Calafate

Lake view was superb. Did not expect lunch in a fancy cave and loved the bread soup inside a cave with a beautiful view.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic City Tour

Santiago

Very nice tour. Only thing that was not so good was the guided jewelry store.

Quality of Experience

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Great view, very knowledgeable guide. Had a blast with the different views

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Navigation to Balmaceda & Serrano Glaciers

Puerto Natales

Fantastic views and also grilled lamb was great

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half day Tierra del Fuego National Park

Ushuaia

Beautiful views and great guide. Train ride was fun. Wished had more time to explore the park via hiking if had more time

Quality of Experience

Guides, Drivers and Staff

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Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Show was great and food/wine made even better. The dancers were great

Quality of Experience

Food

Guides, Drivers and Staff

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General Information about USHUAIA

Ushuaia

Interesting info on Ushauia

Quality of Experience

Guides, Drivers and Staff

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Neighborhoods Tour

Buenos Aires

Guide was funny and gave us lots of details about the locals. Very enjoyable

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Perito Moreno Glacier Excursion

El Calafate

Great view from below. When we hike on top, we thought the views on top as just as impressive, so doing both give you a better perspective, if you are short on time, just do the hike

Quality of Experience

Guides, Drivers and Staff

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Trekking to Emerald Lagoon

Ushuaia

Guide was very knowledgeable and gave us lots of details about the area. Lake view at end was beautiful. Very enjoyable

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Paul was amazing!

The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on the trail--we had the mountains to ourselves! There was a great snack served at the end. The wine tours were of course incredible with high quality wine and a beautiful hotel at Santa Rita. And Rapa Nui was a wonderful experience--I loved the personal touches especially breakfasts at Hotel Taara and the guide was excellent at changing the itinerary when the weather was not great my first day of touring. I loved having a week to spend on the island. The people there are friendly and welcoming and the ceviche the best I have had anywhere!

Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy trip (both with On Safari Atacama).
The scenery in Patagonia is breathtaking. We had Anna as a terrific guide during an all-day tour in Torres Del Paine. The fjord cruise in Patagonia was very enjoyable. Highlights of the cruise included beautiful scenery, wildlife sightings, delicious lunch, and whiskey served with glacial ice!
Our only disappointment was the cancellation of our cruise to Magdalena Island in Punta Arenas (to see the penguins) due to the weather. It was a last-minute thing, and we were left to fill the day ourselves.
We have used KimKim many times for our trip planning. They did a great job with this one!

Hotel Reviews

Hotel La Casa de Don Tomás

San Pedro de Atacama

Great restaurant! It was nice to have filtered water available to refill our containers. There was also always coffee\tea available in the lobby. The front desk was very helpful too.

Authenticity & Character

Location

Quiet, but close to town.

Staff

Cleanliness & Comfort

Hotel Alma Sur

Punta Arenas

Great breakfast. Staff not helpful.

Authenticity & Character

Location

Staff

Staff did not seem to care about customer service.

Cleanliness & Comfort

Hotel HD Natales

Puerto Natales

The staff at this hotel is outstanding! The location is lovely, quiet and has great views. It is out of town and requires transportation into town. The rooms are tired and the whole hotel could use updating. The staff made up for the hotel's run down condition.

Authenticity & Character

Location

Great views, quiet

Staff

Everyone was great

Cleanliness & Comfort

Update and better maintenance

Activity Reviews

Santiago City Tour

Santiago

Kind of lackluster for us but could have been the travel fatigue from redeye flights.

Quality of Experience

Not much depth

Guides, Drivers and Staff

Transport

Valparaíso Tour & Cooking Class

Santiago

Quality of Experience

Loved the cooking class. It was nice to spend time with a Chilean native as well as make some good food.

Guides, Drivers and Staff

Driver seemed impaired? Guide seemed bored.

Transport

Our driver for this day was late arriving for pick up at the hotel as well as picking us up from the cooking class. We think he was either drunk or very hung over as he drove erratically at times and needed to stop at a wayside for over half an hour. We regret not reporting this earlier.

Private Dinner

Santiago

Great food, wine and conversation. It was lovely to spend time in a Chilean home. An authentic experience!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

San José Volcano & Andes Mountains

Santiago

Great hike and guide. Especially liked the "treats" after the hike.

Guides, Drivers and Staff

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

Loved seeing the flamingos

Hike from Sarmiento Lake to Amarga Lagoon

Chile

E-bike to Lake Cejar

San Pedro de Atacama

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

Loved our guide, Anna

Valley of the Moon Tour

San Pedro de Atacama

Buggy Safari Through the Desert

San Pedro de Atacama

Tour of Tatio Geysers

San Pedro de Atacama

Great guide, didn't like getting up so early. Not sure if it was as spectacular as I anticipated.

Jesse was great, Responsive, accommodating and very easy to work with. We talked through the places that we wanted to visit, the pace of the trip and the activities and it worked out great.

Be patient with the organizer but at the same time, do not have stuff "fall into the cracks" It was a very good and diverse trip during my week there. My only regret was to have listened to his hotel recommendations (apparently they were close to the metro). Felt very safe and secure. The other tourists also made this trip very memorable. Would highly recommend Angel.

Activity Reviews

Santiago City Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Everything was tasty; the Vega market and Central Mercado, food can be cheap and it's best to eat at the outer areas of the market. Watch out for the floors as they can be slippery.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Bike Wine Tour - Maipo Valley

Chile

Haven't biked since 2009; great experience; did not realize that we biked for 13 km. Nice to learn about wineries and the famous Carmenere.

Quality of Experience

Food

Guides, Drivers and Staff

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Concha & Toro Wine tasting Tour

Chile

The wine tasting tour seemed too commercialized. Also, did the wine tasting as the second part of the tour instead of the last. It was nice to see the ghost in the cellar. It seemed the tour focused on the house and garden rather than the winery. If it weren't for the other tourists in the group, this would have been a 1 star.

Quality of Experience

Guides, Drivers and Staff

The other tourists and the driver (Carlos)

Transport

Carlos.

Casablanca, Valparaiso and Viña del Mar- Shared Tour

Santiago

This was one of the best parts of the trip. I had a nice lunch that contained seafood and I was able to touch the Pacific Ocean. It has been the second time in my life that I was able to do this. The drinks were tasty.

Quality of Experience

Guides, Drivers and Staff

Chris was an awesome tour guide.

Transport

Visit Viña Casas Del Bosque -Wine Tasting & Lunch

Santiago

This was a good tour and very focused on the wines rather than the house or garden. Wines were pretty good. The lunch was really awesome and bought a wine that was not on the tasting tour but at lunch.

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Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple

Santiago

I wish the weather was not hot; it was almost 30 degrees C and I felt really tired after doing the tasting and walking around the vineyard. A lot of historical value and it was nice to taste different wines during the tour instead of at the end. I bought two wines. Bahai was a good experience. A lot of tranquility there. I wish there was no smog that covered much of the city. I also went to Los Domingoes and got some souvenirs.

Quality of Experience

Guides, Drivers and Staff

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Visit Undurraga Vineyard - Wine Tasting group tour

Santiago

Bought a sauvignon blanc; just tasted it today in the US. Went well with a salad.

Quality of Experience

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We had a wonderful trip to Chile and greatly enjoyed the fantastic accommodations in Santiago, Atacama and Vina del Mar. Tours and tour guides were excellent, and we especially enjoyed the personal tour of the Moon Valley Andes hike and tour of the Atacama Desert. Both were a wow! Jesse did a great job and was readily available to answer any questions and make modifications in real time when needed. All guides and transfers were on time and friendly! In principle the personal Chilean dinner in someone's home was a disappointment and I wouldn't recommend it (it took more than an hour to get there, the food was marginal, and it didn't completely meet our dietary restrictions). Jessie's attention to detail was very good and I would use her again!

Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing.

Hotel Reviews

Kalenshen Hotel Cerro Calafate

El Calafate

Location

Staff

Cleanliness & Comfort

Hotel Big Sur

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full day Hike Porteria Lago Sarmiento - 6/7 km approx

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Kayak Experience (Half Day)

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day tour to Parque Nacional Los Glaciares and Minitrekking

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Angel and his contacts were attentive and helpful. We are experienced travelers, but the logistics around getting from the airport in Puerto Natales to our various hikes and trips to and from the Torres del Paine were a bit overwhelming when planning on short notice. Everything went off without a hitch. We were able to message the local team and have them deliver trekking poles to our hotel last minute, our rides were on time, and generally everything was accounted for. I would definitely use Kim Kim for a future trip.

Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical.

Hotel Reviews

Hotel Panamericana Providencia

Providencia

Many things to do in walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costanera

Puerto Natales

Beautiful views and accommodating staff. Walls are a bit thin, though.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Carpa Manzano

Punta Arenas

Cute hotel with a sweet history. The owner was actually the one who checked us in, and SO very helpful with our needs. We only had 1.5 hours between check in and our excursion, we got our laundry and lunch dealt with, thanks to her assistance. We loved the feel of this place, and the bed was super comfy.

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Maipo Valley Wine Experience

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

This was exactly what we wanted- lunch was amazing, the captain was great- maneuvered the boat so everyone could get a view.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking Torres del Paine Active

Chile

This was interesting because we didn’t know what to expect. First trek was fun and scenic, though the guide seemed to think it was a race. Second trek (waterfall, hike to horns) was beautiful, and we got left behind while taking pictures of the scenery that the guide seemed to take for granted. You can’t really get lost, though, as there’s 1 trail in and out. Third trek was more strenuous, but doable. Take a jacket, as that wind goes right to your bones.

Quality of Experience

Food

Guides, Drivers and Staff

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Penguin Colony on Magdalena Island

Chile

Best part of the trip!!!! Penguins! So many, so cute.

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Transport