Kimkim Trip Reviews for Chile

4.8
Based on 270 ratings
Read 270 verified reviews by travelers who booked their trip to Chile on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great and thorough planning!
Chile | Nov 15 - Nov 20, 2023

Jenna
Jenna O.
Watertown, MA | Reviewed on Nov 27, 2023
Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing. Read more

Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing.

Hotel Reviews
Kalenshen Hotel Cerro Calafate
El Calafate
Location
Staff
Cleanliness & Comfort
Hotel Big Sur
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Kayak Experience (Half Day)
Perito Moreno Kayak Experience (Half Day)
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 28, 2023
Dear Jenna, Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region. Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈 We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more... Read more

Dear Jenna,

Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region.

Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈

We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more destinations or have any other travel needs, don't hesitate to reach out. Safe travels, and we hope to assist you again in the future!

Best regards,
Ana ✈️

Angel and his contacts were attentive and hel...
Chile | Nov 11 - Nov 18, 2023

Braden
Braden J.
Durango, CO | Reviewed on Nov 25, 2023

Angel and his contacts were attentive and helpful. We are experienced travelers, but the logistics around getting from the airport in Puerto Natales to our various hikes and trips to and from the Torres del Paine were a bit overwhelming when planning on short notice. Everything went off without a hitch. We were able to message the local team and have them deliver trekking poles to our hotel last minute, our rides were on time, and generally everything was accounted for. I would definitely use Kim Kim for a future trip.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago & Quito | Replied on Nov 26, 2023

Hi Braden,
I'm glad everything went as planned and you are happy with our help :)
I am sure this experience will stay with you and Kelly for a long time
If you plan to visit Ecuador or Peru I would be happy to help you plan a new trip, it could be the Galapagos which is one of my favorites, or the Amazon which is another whole world!

Thanks for trusting us with this adventure!
Best,
Angel

Jessie planned Santiago and Patagonia, Chile.
Chile | Nov 14 - Nov 23, 2023

Karen
Karen L.
Waxahachie, TX | Reviewed on Nov 24, 2023
Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical. Read more

Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical.

Hotel Reviews
Hotel Panamericana Providencia
Providencia

Many things to do in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costanera
Puerto Natales

Beautiful views and accommodating staff. Walls are a bit thin, though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

Cute hotel with a sweet history. The owner was actually the one who checked us in, and SO very helpful with our needs. We only had 1.5 hours between check in and our excursion, we got our laundry and lunch dealt with, thanks to her assistance. We loved the feel of this place, and the bed was super comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

This was exactly what we wanted- lunch was amazing, the captain was great- maneuvered the boat so everyone could get a view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

This was interesting because we didn’t know what to expect. First trek was fun and scenic, though the guide seemed to think it was a race. Second trek (waterfall, hike to horns) was beautiful, and we got left behind while taking pictures of the scenery that the guide seemed to take for granted. You can’t really get lost, though, as there’s 1 trail in and out. Third trek was more strenuous, but doable. Take a jacket, as that wind goes right to your bones.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Best part of the trip!!!! Penguins! So many, so cute.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 24, 2023

Hi Karen and Steven,

Thank you for the kind review 😊 I'm glad everything worked out and you were able to enjoy your trip! Especially love that you got to see the adorable penguins 🐧

All the best in your future travels,
Jesse

Ana has been extremely responsive
Chile | Nov 10 - Nov 18, 2023

Marco
Marco R.
Dallas, TX | Reviewed on Nov 21, 2023
Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.
Read more

Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Well located, ample room facilities and quality breakfast. Clean and user friendly

Authenticity & Character
lobby/restaurant sleek and recently renovated
Location
Nearby restaurants and historic sites/square
Staff
anticipating our needs and very friendly
Cleanliness & Comfort
impeccable room and restroom
Hotel Casa de la Patagonia
Puerto Natales

Good location near restaurants, clean bedding facilities. However, bedroom and bathroom were too bare and witouth furniture. Breakfast ok.

Authenticity & Character
Clean but unimpressive
Location
near restaurants key streets.
Staff
very friendly and accommodating to customers
Cleanliness & Comfort
Very clean and comfortable beds
Hotel Iorana Tolache
San Pedro de Atacama

Facilities very basic but clean. Very quiet and decent breakfast. However, location is a negative (3 Km from town, on a very dark and dusty road), especially considering the fact that is EXTREMELY difficult to get taxis in San Pedro de Atacama. Every night it was a nightmare returning from dinner to the hotel. Avoid until they set up a transportation alternative to downtown.

Authenticity & Character
Nice facility and service
Location
Too far from downtown considering there is almost no taxi service
Staff
Need more training. Left an early tour without breakfast box.
Cleanliness & Comfort
Beds were ok but bath small
Activity Reviews
Santiago's City Tour from the aiport
Santiago's City Tour from the aiport
Santiago Int. Airport (SCL)

We had rain all day, so the city visit was made within the car. Guide was imaginative and we ended up in nearby Sta Rita winery

Quality of Experience
Very nice considering bad weather
Guides, Drivers and Staff
Very polite, informed and creative guide (Vitor Hugo)
Transport
King Penguin Park Tierra Del Fuego
King Penguin Park Tierra Del Fuego
Punta Arenas

Transportation was timely and very friendly (guide Paula). Ferry crossing the Magallanes Strait was in good shape. Lunch at El Porvenir was in a very good restaurant. Visit to the King penguin colony went very well. Exciting watching over 70 penguins. Trip back noneventful.

Quality of Experience
A lot of fauna during the trip, including guanacos, sheep, penguins, foxs, nandu, etc. Cold weather and dry vegetation.
Guides, Drivers and Staff
Great work by Paula, especially in first half of the tour.
Transport
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

We could not do it due to cloudy skies for the 3 nights we stayed there. But the tour operator was extremely cnstructive and accommodating d

Navigation to Balmaceda & Serrano Glaciers
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales

Probably the best tour in Patagonia. Boat was clean and service was very good. Barbecue in a nearby restaurant was very decent and the place very clean.

Quality of Experience
We were able to see two beautiful glaciers, one of them via a short but very exciting walk.
Food
Barbecue was great. And he wine too
Guides, Drivers and Staff
Very good explanation while navigating to and from the glaciers. A lot of fauna was seen during the tour.
Transport
Nice and clean boat. Good service on board
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

Majestic nature of the Torres del Payne and other mountains nearby. John Pineda, our guide, was extremely informative and responsive t our requests. He is a good photographer too!!! We had a bad weather but he altered the route and allow us to make the most out of it.

Quality of Experience
Scenery is unbeatable and world class.
Food
Lunch Box needs improvement
Guides, Drivers and Staff
Kudos to John Pineda as explained abve
Transport
God and safe driving
Rainbow Valley - Semi Private
Rainbow Valley - Semi Private
San Pedro de Atacama

Our knowledgeable guide and a beautiful day allowed us to admire the great colors of the Valley and understand teh basic of the geology behind the scenery. We also visited the petroglyphs of Yerbas Buenas site. A great surprise and one of the top tours we made in Atacama.

Quality of Experience
Exceptional colors and content from our guide
Guides, Drivers and Staff
very friendly and knowledgeable person
Transport
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
San Pedro de Atacama

Visit to Laguna Tebinquiche was interesting albeit a bit short. Opportunity to swim on the Cejar lagoon (25 % salt concentration) was fun and the surrounding scenery very beautiful. Visit to Ojo del Salar was a bit lame. We had an open cocktail event with nice wine and treats and, more importantly, the impressive volcanos/mountains backdrop...excellent

Quality of Experience
Very interesting visits and activities (swimming)
Guides, Drivers and Staff
Very friendly and attentive guide
Transport
Half day Moon Valley and Mirador Ckari - Semi Private
Half day Moon Valley and Mirador Ckari - Semi Private
San Pedro de Atacama

We visited several locations of the Salt Cordillera with a grand finale by watching the impressive sunset. Impressive!

Quality of Experience
Lunar-like scenery and great sunset
Guides, Drivers and Staff
Nico was friendly and very knowledgeable. Took several pictures of ours during the tour
Transport
Safe and clean van.
Tatio Geysers - Semi Private
Tatio Geysers - Semi Private
San Pedro de Atacama

Very early morning tour to have the opportunity of seeing the geyser in full activity (27 F). Our guide prepared an unforgettable private and quality breakfast on a private spot with full sight of the geysers.... Some road stops included the possibility in Machuca to taste grilled Lama with chimichurri... Finally, we had the luxury of seeing 3 types of flamingos...

Quality of Experience
Diversity of experiences for a half a day tour: Geysers, mountain breakfast, flamingos, Machuca town, grilled lama tasting
Food
Pablo prepared a warm and delicious breakfast on a private spot overlooking the geysers. Priceless.
Guides, Drivers and Staff
Pablo is an an extremely knowledgeable and friendly local guide
Transport
SUV suitable for the trip.
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 22, 2023

Dear Marco,

Thank you so much for your kind words! I'm thrilled to hear that I could contribute to making your Chilean vacation a positive and memorable experience.

Flexibility is key when it comes to planning a perfect trip, and I'm delighted that I could assist in tailoring your family vacation 💕

Thank you again for choosing us for your Chilean vacation, and I hope you have fantastic memories to cherish!

Best regards,
Ana ✈️

Fantastic trip!!
Chile | Nov 3 - Nov 12, 2023

K
Kristin A.
Australia | Reviewed on Nov 15, 2023
Emilce made this trip planning so easy! The whole service provided by her was amazing. She answered all my questions and helped us get a trip that we wanted. She even added a few last minute things for us in one leg of the trip. Our trip was fantastic and Emi’s knowledge made that happen! Thank you so much Emi! Read more

Emilce made this trip planning so easy! The whole service provided by her was amazing. She answered all my questions and helped us get a trip that we wanted. She even added a few last minute things for us in one leg of the trip. Our trip was fantastic and Emi’s knowledge made that happen! Thank you so much Emi!

Hotel Reviews
Weskar Lodge
Puerto Natales

Amazing location and amazing staff! The room was so great and breakfast provided was wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada y Cabañas El Barranco
El Chalten

Great location. Room felt small and a bit like a dorm room set up. But it was clean and the staff were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

Our guide was fantastic. Transfers were all On time. Had a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Really fun day on the glacier! Not a super challenging day but amazing views and guides!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago Markets City Bike Tour
Santiago Markets City Bike Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Nov 15, 2023

Dear Kristin,
Thank you so much for your kind words!
I'm thrilled to hear that you had an amazing trip and that I could contribute to making it a fantastic experience for you. Your appreciation means a lot to me.
It was a pleasure assisting you with the trip planning. Thank you once again for choosing our services. Wishing you many more fantastic journeys ahead!
Best regards,
Emi

Wonderful Chile October 2023
Chile | Oct 16 - Oct 31, 2023

L
Luisa B.
Canada | Reviewed on Nov 10, 2023
This was our first time contacting a third party to plan a long celebration trip. Traveling to Chile, was a dream come true, and Kim Kim, couldn't have planned better. First, they were extremely responsive and dedicated from the start, listening to all my requests and answering my questions in terms of schedule, sites and season to visit, all in a timely manner. Second , we were ready for our trip with enough time ahead, no concerns about bookings, internal flights, or schedule. Third,... Read more

This was our first time contacting a third party to plan a long celebration trip. Traveling to Chile, was a dream come true, and Kim Kim, couldn't have planned better. First, they were extremely responsive and dedicated from the start, listening to all my requests and answering my questions in terms of schedule, sites and season to visit, all in a timely manner. Second , we were ready for our trip with enough time ahead, no concerns about bookings, internal flights, or schedule. Third, once we got there, everything worked like a precision clock. The instructions were accurate, the transfers punctual, the hotels great, the guides and tours AMAZING!!!. This is definitely the best way to plan a once in a lifetime trip, or even a short one. Worth every penny. We had a taste of everything we wanted, it was an extremely busy trip with multiple internal flights and activities, yet we never felt overwhelmed or stressed. I also have to say that Paul went above and beyond when we forgot essential meds in our first hotel.
Thank you Paul and Kim Kim for a wonderful trip. You did a great job.

Hotel Reviews
Hotel Cumbres San Pedro
San Pedro de Atacama

Beautiful hotel! All the amenities, wonderful spa, the gardens are so beautiful and the staff amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beautiful place to stay in san pedro de Atacama. It is a bit far from the city but they have a shuttle that runs all the time as you need.
Hotel Hare Nua
Hanga Roa

We felt welcomed and taken care of! The staff was wonderful. This hotel has all what you need in rapa Nui.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hiking Excursion to Base of Torres del Paine
Hiking Excursion to Base of Torres del Paine
Puerto Natales

This was a long hike, challenging at times. The guides were so kind and patient. Helpful at all times. It made the experience feel safe and comforting. They were very responsible, attentive, kind. We had a wonderful time.

Quality of Experience
Food
Guides, Drivers and Staff
The most kind guides!
Transport
Local specialist: Paul Jones

They know what they’re doing
Chile | Oct 19 - Oct 30, 2023

Eric
Eric S.
Chandler, AZ | Reviewed on Nov 01, 2023
From Santiago to Patagonia to the Atacama, Turismo Milodon was able to turn my desires into reality. My guide in Santiago was one of the friendliest people I’ve ever had the pleasure of meeting, and her knowledge of the city and country was impressive. Feel Atacama was incredibly easy to work with to discover the desert. Kari and Denny knew their stuff and did a phenomenal job explaining everything we got to see. I’d like to thank Kari in particular for putting up with my endless questions.... Read more

From Santiago to Patagonia to the Atacama, Turismo Milodon was able to turn my desires into reality. My guide in Santiago was one of the friendliest people I’ve ever had the pleasure of meeting, and her knowledge of the city and country was impressive. Feel Atacama was incredibly easy to work with to discover the desert. Kari and Denny knew their stuff and did a phenomenal job explaining everything we got to see. I’d like to thank Kari in particular for putting up with my endless questions. From Turismo Milodon - thank you so much, Valentina, for holding my hand through the trip and making sure I made it where I needed to be when I needed to be there. You were all amazing!

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Impeccable service, beautiful rooms and property, with an impressive breakfast. What more can you ask?

Authenticity & Character
The architecture keeps with the theme of the town’s desert upbringing while adapting modern flourishes.
Location
Less than ten minute’s walk gets you to the center of town.
Staff
Every person you interact with is friendly and helpful.
Cleanliness & Comfort
Dust is everywhere in San Pedro de Atacama, but not in your room.
Weskar Lodge
Puerto Natales
Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ladera
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was super comfy, but the shower chamber felt slapdash, with water spraying out of cracked piping.
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Frances

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore. Out of all the W-Trek Refugios, Refugio Frances is by far the most beautifully located.

Authenticity & Character
Location
Wake to the sunrise over snowy mountains and a lake more blue than the ocean.
Staff
Cleanliness & Comfort
Activity Reviews
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

This tour was truly spectacular. The boat was small, accommodating only around seventy people, which gave it a more intimate feel. The penguins were incredibly active in the morning, and it was exciting having to stop walking just to let them pass by! The guide was very knowledgeable, presenting facts about the animals in both Spanish and English. The tour also included a visit to Isla Martha where we got to see massive sea lions and a variety of birds. This experience was an absolute highlight of my trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Base of the Towers - Overnight in Torres del Paine
Hike to the Base of the Towers - Overnight in Torres del Paine
Chile

This self-guided hike was one of the best things I've ever done. The route finding was easy and the scenery was absolutely breathtaking. I got to see a glacier over 100 square miles and hear it cracking in the distance, which was truly inspiring. The refugios (shelters) had a dorm-style living which was a new experience for me. I would definitely recommend this hike but would suggest better packing and preparation for the dorm-style living.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Exploring the Atacama Salt Flats and Lagoons felt like being on another planet. The desert scenery was mind-blowing and getting to see flamingos in their natural habitat was a unique experience. I would highly recommend this tour to future travelers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 01, 2023

Hola Eric, you are such an adventurous traveler and it was our pleasure to help plan and execute this fun and diverse itinerary for you. Thanks for the kind words, I passed them along to Valentina, Feel Atacama, Casa de Don Tomas, and even Ladera.
All the best to you!
Lorena

Beautiful country and very kind people!
Chile | Oct 3 - Oct 13, 2023

P
Paul C.
Chicago, IL | Reviewed on Oct 30, 2023
This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own,... Read more

This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own, etc.

The astronomical tour was amazing. Morita, the guide, and driver provided snacks and wine for us. I tasted the best red wine I ever had. The photographer was very nice, who took extra Milky Way pictures for us, and help me photographing Milky Way with my own camera. I was so happy that I took good Milky Way pictures for the first time.

Baltinache Hidden Lagoons tour and Valle De La Luna tour are unique, and the guides organized tours and timing very well. The sunset at Valle De La Luna is so beautiful. Sandboarding in the Atacama Desert was a lot of fun for beginners like us. We managed doing it and got exhausted.

Hike to Mirador Base Torres del Paine was definitely the highlight of this trip. It was once a life time physical challenge to us for 60-year-old people. We are so proud of ourselves that we did it by our own pace and back to parking lot before dark. It was 14 miles hike to high elevation. Here, I would suggest that similar age/physical condition tourists be considered grouped together for better safety.

Torres del Paine National Park Panoramic Tour, and Navigation Excursion/Serrano Glacier and Patagonia Lunch were very worth to have, especially after trekking to Mirador Base Torres del Paine, because they were much easier physically. I really liked the BBQ lamb for the lunch, the best lamb dish I had.

Hotel Review
Hotel Costaustralis
Puerto Natales

Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago & Quito | Replied on Oct 30, 2023

Hi Paul
I'm so happy to hear all this!
It was a pleasure having you with us in Chile :)
We worked hard to have an amazing trip for you and Fan, Im glad we made it.
Thank you very much for being so kind and friendly all the time

I hope you will be back in South America soon!
Best Regards,
Angel.

Our 18 day trip to Chile went like clockwork
Chile | Oct 6 - Oct 22, 2023

R
Rob O.
United Kingdom | Reviewed on Oct 29, 2023

We only arranged our 18 day trip to Chile four weeks beforehand and with Ana's help we steadily built an itinerary which we constantly tweaked and updated until we were completely comfortable with our final choice
Our trip included 3 internal flights, one of which we changed 14 hours prior to departure, 5 excellent hotels, a hire car and several drivers and guides. The whole trip worked like clockwork and the punctuality of our drivers and guides was exemplary.
Special thanks to Diego, Barbara in Santiago & our guides Orlando, Vitor and Maite

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 12, 2023
Dear Rob, What joy it brings us to read your comments about your trip to Chile! We are thrilled to know that we could assist you in organizing this special experience. 😁😁 It's wonderful to hear that you felt comfortable throughout the entire process, flexibility is key for us. We take great pride in the fact that your trip ran like a Swiss watch, and that the punctuality of our drivers and guides was exemplary. Knowing that everything went smoothly fills us with joy and satisfaction. We... Read more

Dear Rob,

What joy it brings us to read your comments about your trip to Chile! We are thrilled to know that we could assist you in organizing this special experience. 😁😁

It's wonderful to hear that you felt comfortable throughout the entire process, flexibility is key for us.

We take great pride in the fact that your trip ran like a Swiss watch, and that the punctuality of our drivers and guides was exemplary. Knowing that everything went smoothly fills us with joy and satisfaction.

We greatly appreciate your feedback; it is of great value to us. If in the future, you decide to embark on another adventure or need further assistance, please do not hesitate to contact us.

Warm regards,
Ana ✈️

Chile/Argentina Adventure
Chile | Sep 21 - Oct 1, 2023

L
Lindsey G.
Center Conway, NH | Reviewed on Oct 19, 2023
Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers. Read more

Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

A quiet oasis - the food was also fantastic.

Authenticity & Character
Location
Staff
The staff were extremely helpful
Cleanliness & Comfort
Hotel Lunajuim
El Chalten

The hotel staff were so kind and helpful in providing recommendations!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to the Summit of Toco Mount
Hike to the Summit of Toco Mount
San Pedro de Atacama

Brian was an amazing guide and super knowledgeable of the area and mountain

Quality of Experience
Guides, Drivers and Staff
Brian was an engaging guide I highly enjoyed
Stargazing Tour
Stargazing Tour
San Pedro de Atacama

This was enjoyable, but prepare yourself for it to be very cold and it goes much longer than I expected

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Big Ice Excursion
Perito Moreno Glacier Big Ice Excursion
El Calafate

A must do

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 23, 2023

Hola Lindsey, it is immensely gratifying to hear your adventure in Chile and Argentina was stress-free and enjoyable! I am super happy you were brave enough to travel alone to new places, and I hope you will continue to explore the world, coming across new cultures and landscapes. All the best to you!
Lorena

We had a great time on our tailored trip to Chile
Chile | Oct 1 - Oct 8, 2023

Mark
Mark E.
Greenville, SC | Reviewed on Oct 16, 2023

We had a great time on our tailored trip to Chile. we started with a quick jaunt to wine country and then an amazing time in patagonia. Erin was instrumental in arranging the tour for us beforehand and then a lot of the details on the ground from Nara. We had a few minor hiccups with secondary vendors but were able to easily rearrange things conveniently. we unfortunately got part of our activities cancelled due to weather but had quick alternatives arranged and that portion refunded to us. The convenience and coordination is worth the time

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Oct 17, 2023

Hi Mark,

Thank you kindly for your review! It was great to plan this trip with you, as the point planner you were very responsive and clear with what your group wanted. I am so glad that you all came down and were able to experience Torres del Paine during this somewhat extended winter. Weather is certainly a factor in trips to Patagonia and I'm glad that we were able to aid with alternatives in the moment. Wishing you all the best from Patagonia!

Enchanting Chile with Desert and Patagonia
Chile | Oct 3 - Oct 13, 2023

F
Fan Z.
Overland, MO | Reviewed on Oct 16, 2023
This was one of our life time trips. Overall this trip was wonderful. Local specialist Angel put together a very good trip plan for us. He listened well to my wants and expectations as he designed the trip and made changes to the plan as I communicated with him during the planning process. During the trip, he was always there and ready to jump in to facilitate any last minute situation. We speak zero Spanish. Communications had created glitches through out the trip. As much as we tried... Read more

This was one of our life time trips. Overall this trip was wonderful. Local specialist Angel put together a very good trip plan for us. He listened well to my wants and expectations as he designed the trip and made changes to the plan as I communicated with him during the planning process. During the trip, he was always there and ready to jump in to facilitate any last minute situation. We speak zero Spanish. Communications had created glitches through out the trip. As much as we tried to use Google Translate, sometimes it was just hard to get our points across through an App. Angel would always come online through WhatsApp to talk to people on our behalf when we needed it.
In the middle of the our trip we had planned a free day in Santiago, and it was a Sunday. I wanted to visit the top of San Cristobal to get a view of the city and snow-capped mountains. Because it was a free day, we were supposed to handle the day on our own. Not until we got to the Pin No No entry of the park did we find out the top was closed that day for a certain event, and the cable cars were not running. We struggled to communicate with the park staff who was trying to tell us what was going on. So we called on Angel and he came to our rescue. In a few minutes of time he came up with a different way for us to access the hill from a different entry, which was open for walking. As it turned out, we were able to get very good views of the city skyline as well as the mountains in the background.
This trip would not have been as smooth and successful without Angle.

Hotel Reviews
NH Ciudad de Santiago
Santiago
Authenticity & Character
Location
Safe and close proximity to everything.
Staff
Cleanliness & Comfort
This hotel serves very good breakfast. Rooms were clean and spacious.
Hotel Costaustralis
Puerto Natales
Authenticity & Character
Location
We enjoyed the views of the tranquil harbor
Staff
Cleanliness & Comfort
Diego de Almagro San Pedro

We showered in lukewarm water during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Tour - Baltinache Hidden Lagoons
Half Day Tour - Baltinache Hidden Lagoons
Chile

This was an OK tour in and of itself, not as impressive as it was marketed. But the guide and the driver were very nice. For us, what made this trip good were the tourists who did it with us.

Guides, Drivers and Staff
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

The sunset was the best part of this tour. The lunch was very good. The guide could be a little friendlier.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplanicas & Atacama Salt Flats.
Full Day Trip- Red Rocks, Lagunas Altiplanicas & Atacama Salt Flats.
San Pedro de Atacama

These lovely birds were worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Sandboard in the Atacama Desert
Sandboard in the Atacama Desert
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

I really appreciated the way our guide always repeat her presentation for us in English. We were the only two members of the tour who didn't understand Spanish. So she had to rerun all her presentations for the two of us. The photographer was professional and nice. We loved the chilean red wine served at this tour. It was our best red wine experience in Chile. In my mind what can be improved of this trip was the location of the showing. It was too close to the town San Pedro and the town's light had some negative impact on the view of the Atacama starry night sky.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Mirador Base Torres del Paine - Full Day tour
Hike to Mirador Base Torres del Paine - Full Day tour
Chile

This was one of our lifetime trekking experience which will stay with us in our memories. It might be a bit too challenging for us (10 hours of almost nonstop trekking and a good part of it involved steep ascending). My husband and I are in our high fifties. We were the oldest of the five members of our team. From the start the younger part of our team had to frequently stop to let us catchup. At one point we almost decided to turn back. We had to let the younger members move on without us. We eventually finished the hike, albeit at a much slower pace than our younger team members. I think one thing that could make our experience better is if we were grouped with hikers that were closer to our age. It would definitely take some stress off of us trying to keep up, and it would improve the younger members' experience too. It would make the guide's job a bit easier too, as he tried to get the team to stay together. We only got to spend 10 minutes at the base of the towers to snap some quick picture, because our guide was so concerned that we couldn't get back to the bus by 6pm. But it was one heck of hike! We were glad we did it.

Quality of Experience
Food
The food was good but we didn't get to eat, because of the time crunch.
Guides, Drivers and Staff
Danny is young and probably does this hike everyday. It was hard for him to sympathize with us. In trying to get us back to the bus by 6pm, he pushed us a bit too hard in my mind. I can understand his concerns of our safety. Nonetheless, I saw many people finished the hike behind us, which told me not all guides think it would be unsafe to get back to the bus a bit later.
Transport
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile

Torres del Paine is amazing. We were vowed again and again. This was definitely the highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile

Amazing scenery. The highlight of this tour was the lunch serving BBQ lamb and Chilean red wine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago & Quito | Replied on Oct 16, 2023

It was a pleasure to have you in Chile Fan!
Thanks for your kind words I'm happy to hear this was an unforgettable experience
I'm sure I will see you again back in South America! Keep traveling amigos!!

Great service and amazing memories in Chile and Argentina
Chile | Sep 16 - Sep 30, 2023

Andrew
Andrew W.
Borough Park, NY | Reviewed on Oct 01, 2023
Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues. Read more

Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues.

Hotel Review
EcoCamp Patagonia
Torres del Paine

Absolutely amazing, literally everything from the location, the guides, the service overall and the food.

Authenticity & Character
Committed to the environment.
Location
Staff
Everyone wanted to be there
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Oct 02, 2023

Hi Andrew,

Thank you for your kind review! I'm glad you enjoyed the Patagonia and all it has to offer :)

All the best in your future travels,
Jesse

Chile; San Pedro de Atacama. Valparaiso & Santiago
Chile | Sep 17 - Sep 24, 2023

Angel
Angel V.
Brandon, FL | Reviewed on Sep 25, 2023
After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for... Read more

After 3 flightss to get to San Pedro de Atacama, it was great surprise to see the service and how helpful was the GM (Rosario Villagra) and her entire staff at Nataya Alto Atacama Hotel. All the excursions we picked were well planned and every guide was fenomenal, they considered my disabilities and supported me thruout the trip. The hotel beautiful location and facilities are above many. The hotel restaurant had a different menu for each meal daily and still provided enough selections for all, each meal we had was expectacular in presentation, service and taste. At the end of the day, I spent it with Mauricio and Macarena at the bar, great suggestions on the drinks and enjoyable to talk too.

In Santiago, our guide was Maite, she was knowledgeable and great to talk to. Kept us informed, made modifications as needed. All our drives were great(Jorge, Orlando and David), except the one not mentioned. All our meals were memorable (Bocanariz, Carnal Prime Steakhouse, Donde Augusto). La excepcion fue El Giratorio, bella vista, pero la comida no vale, regrese mi comida dos veces.
Las excursions en Santiago( City Tour, Museo Pre-Colomniano, El Cerro San Cristobal, El viaje a Valparaiso y Viña del Mar) las recomiendo, las otras no.
Gracias por su ayuda durante mi viaje y los cambios que me permitieron hacer.

Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Oct 03, 2023
Dear Angel, Thank you so much for sharing your wonderful feedback with us!
We're happy to hear that you had a fantastic experience at Nataya Alto Atacama Hotel. It's great to know that the excursions were well-planned and that our guides were accommodating to your needs.
Your insights into your experiences in Santiago, including the recommended excursions and dining spots, are greatly appreciated. We're sorry to hear about your less-than-ideal experience at El Giratorio. Once again, thank... Read more

Dear Angel,

Thank you so much for sharing your wonderful feedback with us!
We're happy to hear that you had a fantastic experience at Nataya Alto Atacama Hotel. It's great to know that the excursions were well-planned and that our guides were accommodating to your needs.

Your insights into your experiences in Santiago, including the recommended excursions and dining spots, are greatly appreciated. We're sorry to hear about your less-than-ideal experience at El Giratorio.

Once again, thank you for choosing us, and we hope to welcome you back in the future for more memorable adventures!

Warm regards,
Emi

Dream vacation in Chile and our local special...
Chile | Sep 8 - Sep 14, 2023

C
Clara L.
Concord, NH | Reviewed on Sep 16, 2023
Dream vacation in Chile and our local specialist, Jesse, made it all possible. She was very responsive, and she planned out a great itinerary that was a perfect mix of touring and down time. All of the tours that she arranged for us were unique and special in their own way. One of our tours was cancelled due to weather conditions and we were promptly refunded. We were extremely happy and would highly recommend Jesse for anyone planning a trip to Chile. Read more

Dream vacation in Chile and our local specialist, Jesse, made it all possible. She was very responsive, and she planned out a great itinerary that was a perfect mix of touring and down time. All of the tours that she arranged for us were unique and special in their own way. One of our tours was cancelled due to weather conditions and we were promptly refunded. We were extremely happy and would highly recommend Jesse for anyone planning a trip to Chile.

Hotel Reviews
Hotel La Cochera
San Pedro de Atacama

Great location, truly wonderful staff, and immaculate. It's a bit bare bones, but very comfortable and I would certainly recommend La Cochera to anyone visiting San Pedro.

Authenticity & Character
Location
1/2 block away from the Main Street
Staff
Cleanliness & Comfort
NH Ciudad de Santiago
Santiago

The room was very large, consisting of a bedroom, walk-in closet, large sitting room, and bathroom. The bed was comfortable. The bathroom could have been a bit cleaner - the grout and bathroom fixtures looked a little worse for wear. The location was okay. We're walkers and it felt like a fairly long one to get to any of the neighborhoods/sites we wanted to see. We did end up taking cars several times which is unusual for us. Breakfast was good and the staff was friendly. I was allowed to check into my room a bit early, which was greatly appreciated as I was exhausted after a long day of travel. The overall vibe was a bit generic - it just didn't have a lot of personality or charm, but we were perfectly comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour
Santiago City Tour
Chile

We had a wonderful guide who was extremely knowledgeable and gave us an insider's flavor for the city. We surely would not have gotten anywhere near the sense of the city that we got had we just walked about on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Tour
Stargazing Tour
San Pedro de Atacama

This was a life changing experience. It is hard to describe how truly incredible the night sky is in Atacama. We were picked up promptly from our hotel. Initially there was some confusion because we were told that the tour would be in English, and when we were picked up the driver only spoke Spanish. However, when we arrived at the destination the actual guides spoke Spanish and English. There were about 20-25 people participating, and we were broken up into three groups - those of us taking the tour in English were one group and the other two groups were Spanish speaking. The groups took turns at the three stations. Our groups' first station was the snack station, where our guide told us about the indigenous peoples' relationship to the stars, and about various constellations. There was a fire. It was lovely. We then went to the photography station. They had a very high-tech camera set up so everyone was able to get a photograph that depicted how the sky looked - something regular cameras surely would not have been able to pick up. Finally, we went to the station that had a couple of high-powered telescopes. We looked at Saturn (you could see the rings using the telescope), and this was the most science-heavy part of the tour. We learned about why different stars are different colors, how they are formed and die, etc. Honestly the sky was so incredible on its own that I would have been happy sitting in a field just looking at it, but the tour added some much-appreciated context that made the experience even more special.

Quality of Experience
Guides, Drivers and Staff
Transport
The roads were dark and bumpy and the driver was FLYING. It was a little scary, although we came to learn typical of Atacama tour drivers . . .
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 17, 2023

Hi Clara,

Thank you for your kind review! I'm happy you and Melanie had such a great time on this trip. It was my pleasure to plan this adventure for you both :)

All the best in your future travels,
Jesse

This was one of my all-time favorite vacation...
Chile | Sep 8 - Sep 14, 2023

M
Melanie A.
Coney Island, NY | Reviewed on Sep 15, 2023
This was one of my all-time favorite vacations. Normally I plan every detail of my vacation, but both myself the friend with whom I was traveling didn’t really have the bandwidth to plan this one. I was a little hesitant about using kimkim, but it turned out to be a really great decision. Jesse was extremely responsive and receptive to our what we wanted. She was always quick to answer our questions and always very helpful. The activities she planned for us both in Santiago and San Pedro de... Read more

This was one of my all-time favorite vacations. Normally I plan every detail of my vacation, but both myself the friend with whom I was traveling didn’t really have the bandwidth to plan this one. I was a little hesitant about using kimkim, but it turned out to be a really great decision. Jesse was extremely responsive and receptive to our what we wanted. She was always quick to answer our questions and always very helpful. The activities she planned for us both in Santiago and San Pedro de Atacama were top notch. The day trips were amazing, and we have nothing but good things to say about the many tour guides who made it possible. Both the booked hotels were spotless, comfortable and located near the towns’ centers.

My only caveat would be to look into the altitude and weather conditions of some of the day trips planned. If you’re not acclimated to high altitudes, it can be pretty rough to go from 7200 ft above sea level to 14,000 fly in the span of a couple of hours. Inquire whether the guides carry oxygen in the case of an emergency. Also, the drivers in San Pedro de Atacama are maniacs, and so you should maybe have a dare devil streak so that you don’t have a coronary when they take a steep turn at 10,000 ft up on a narrow switchback road at 50 mph.

Hotel Reviews
NH Ciudad de Santiago
Santiago

The hotel room was bigger than my apartment. It was clean and bright, and the staff was all very friendly. Their breakfast lay out was excellent. It was also located in a less touristy area of the city, which I prefer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Cochera
San Pedro de Atacama

The staff was so friendly, and the hotel was so comfortable and cozy. They put out a good breakfast, and everything is spotless. It’s also very close to the main street, but far enough away to avoid the noise. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

This is a fairly easy trek (if you’re acclimated to the elevation) through a really beautiful landscape. Our guide, Julia knows a lot about the mineral composition and ecosystem of the desert. Highly recommend (they give you Pisco at the end!)

Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Chile

Claudio was so knowledgeable and showed a really deep love for his city. The tour is brief, but gives you a good lay of the land. It was a really great way to get introduced to the city!

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Tour
Stargazing Tour
San Pedro de Atacama

I can’t recommend this highly enough. It was so, so amazing and the men giving the lessons were so passionate about the subject. It really was one of the most beautiful skies I have ever seen. We were also given snacks (with homemade jam and mayonnaise made by one of the men’s mothers) and wine, and got to sit around a fire while we ate and drank. It was a very special tour and I would do it again if I returned To San Pedro.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Chaxa lagoon was stunning, and watching the Flamingos was just amazing. The other lagoons were very beautiful (although it was so extremely windy it wore me down). We didn’t actually see the mentioned villages, but it was still a really good day

Quality of Experience
Food
Guides, Drivers and Staff
The drivers drive entirely to recklessly on dangerous mountain roads
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

I think Berto was our favorite guide of the trip. He knew so much about the geysers and seemed to really love them. The geysers themselves were so beautiful and strange. We also got to see a wetland and a small village called Machuca. It was a really great trip!

Quality of Experience
Food
Guides, Drivers and Staff
The drivers in San Pedro are nuts—don’t sit by the window if you don’t feel like being in fear for your life
Transport
Puritama Canyon Trek
Puritama Canyon Trek
San Pedro de Atacama

This was a fairly easy hike (unless you don’t like a bit of rock scrambling) in a really beautiful landscape. It was an amazing way to end the day. The warm water pools are currently closed, but we went to a spot with cold water bathing. I loved it! The canyon is truly spectacular!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 15, 2023

Hi Melanie,

Thank you for the kind review and I'm so happy you enjoyed your trip :) I'll definitely have a word with our operator in Atacama about their drivers so they're more cautious!

All the best in your future travels,
Jesse

There's a lot to see and appreciate across th...
Chile | Mar 2 - Mar 11, 2023

Joel
Joel S.
Los Angeles, CA | Reviewed on Aug 22, 2023
There's a lot to see and appreciate across the many historic sites on Rapa Nui. Unfortunately for us, we arrived on the island and tested positive for Covid-19 the next day. We quarantined for the majority of our time on the island, and the local health authority released us from quarantine half a day before our departing flight. This was entirely appropriate on their part, and in no way impacts our review of this experience. Our local guide, Nicolas, spent that half day showing us as... Read more

There's a lot to see and appreciate across the many historic sites on Rapa Nui. Unfortunately for us, we arrived on the island and tested positive for Covid-19 the next day. We quarantined for the majority of our time on the island, and the local health authority released us from quarantine half a day before our departing flight. This was entirely appropriate on their part, and in no way impacts our review of this experience. Our local guide, Nicolas, spent that half day showing us as many parts of the island as he could, and we thoroughly enjoyed the time we did get to spend with him. He and the hotel staff had gone out of their way to keep us comfortable and safe while we isolated ourselves in our two adjoining private bungalows. We can't say enough how much we appreciated the staff at the Taha Tai and the attentive service of Nicolas.

After we left Rapa Nui, we had more time in Santiago and in Valparaiso, and we loved the experiences arranged for us by our in-country specialist, Lorena. She and her team had also stayed in touch regularly during our quarantine to ensure we had everything we needed.

Hotel Reviews
Hotel Taha Tai
Easter Island

Very comfortable rooms and kind, attentive staff.

Authenticity & Character
Location
Staff
The staff here took very good care of us when we found ourselves needing to quarantine and stay in our bungalows for several days. Their kindness and attention were beyond what we could have hoped for.
Cleanliness & Comfort
Hotel Boutique Le Reve
Santiago

The rooms were beautiful and comfortable. Breakfast was delicious, and the evening self-serve honesty tab was a welcome respite at the end of the day. The staff were professional and accommodating and kind. The interior courtyard is serene.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Acontraluz
Valparaíso

We loved this hotel more than any other, and our rooftop rooms with private terraces were extraordinary. The staff was friendly and helpful. The design and decor were lovely. Be prepared for the stairs, but don't let that stop you from staying here unless you are unable to climb stairs on your own. A friendly thought: if you're unable to navigate stairs, Valparaiso may not be the best city for you to visit.

Authenticity & Character
Location
It was quiet, but had easy access to walk down the hill just a few blocks to many local sights.
Staff
Cleanliness & Comfort
Activity Reviews
Winery & Valparaiso Tour with Overnight
Winery & Valparaiso Tour with Overnight
Santiago

Cassas del Bosque was the best meal we ate anywhere in Chile in our 3-week trip. Extraordinary!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Dinner
Private Dinner
Santiago

We had several food allergies that we communicated in advance of our trip. The chef was able to fully accommodate those requirements, and our evening in the chef's home was splendid!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Aug 22, 2023

Joel, I really appreciate the time you took to leave a heartfelt and detailed review, thanks so much! Your trip did not start as planned, but I am happy you all made the most of it after the quarantine. It was a truly personalized travel plan to experience a variety of activities in Chile, thanks for trusting me. Chile has arms wide open to welcome you back any time.
Wishing you and Natalie the best and my regards as well for Marsha and Dave,
Lorena
Lorena

10 days in beautiful Chile
Chile | Aug 5 - Aug 14, 2023

N
Nik K.
Lutherville, MD | Reviewed on Aug 20, 2023
Lorena planned a great trip! Even more important, flight changes required us to change our itinerary just a few weeks before the trip, and Lorena remade the plan without missing a beat. Vendors for the excursions/adventures she arranged were all fantastic: reliable, informative and fun. Lorena was a great communicator before and during the trip. We need to go back to Chile to explore the parts of this beautiful country we didn't get to on this trip! Read more

Lorena planned a great trip! Even more important, flight changes required us to change our itinerary just a few weeks before the trip, and Lorena remade the plan without missing a beat. Vendors for the excursions/adventures she arranged were all fantastic: reliable, informative and fun.

Lorena was a great communicator before and during the trip. We need to go back to Chile to explore the parts of this beautiful country we didn't get to on this trip!

Hotel Review
Hotel Cumbres San Pedro
San Pedro de Atacama
Authenticity & Character
Location
About a 20 minute walk to town, but hotel shuttle was reliable
Staff
Cleanliness & Comfort
Activity Reviews
Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama

JP was a great guide for multiple excursions with him. We had a great time on the stargazing and buggy ride in particular. The buggy ride let us explore parts of the desert landscape that just weren't accessible by car.

Quality of Experience
Guides, Drivers and Staff
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago

Four stars only because the second winery - Santa Ema - wasn't quite as fun/informative as the first, Santa Rita. I think Santa Rita does a LOT more tours, so they seem to have the whole experience better planned. Santa Ema's guide was friendly but not as informative about the wines, the terroir, etc. Having said that, it's a beautiful winery (as is Santa Rita) and drinking wine on a nice, sunny day is never a bad thing....

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Don't worry: getting up EARLY in the morning to head out to the geysers is worth it! They're almost other-worldly and they're absolutely beautiful rising in the cold air and as the sun rises in the morning. The tour company was great and prepared a delicious breakfast for us on the way back!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valle Nevado Ski Resort
Valle Nevado Ski Resort
Santiago

Rentals were very easy in Santiago before heading up to the mountain. The ride up and down can be a little stomach-churning with all the hairpin turns and the sometimes impatient drivers! The mountain was nice but only some trails were open. We spent a day skiing, which was enough - there wasn't enough open to spend any more time than that on the mountain (for reference: we are fairly experienced skiers - black/double black in the Rockies), but we definitely got a kick out of being able to ski in August!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Aug 21, 2023

Hola Nik, a big thanks to the family for allowing me to plan this fantastic trip with you! Portillo would be a great place to spend some time skiing with exhilarating double-black slopes... when we have a better snow season. Easter Island and Patagonia will also be waiting for you.
Best always,
Lorena

The guides in Atacama and Puerta Varas were ...
Chile | Jul 19 - Jul 25, 2023

S
Sarah K.
Raleigh, NC | Reviewed on Jul 26, 2023
The guides in Atacama and Puerta Varas were outstanding. The transfers went smoothly and the drivers were all helpful and informative.
I loved the north and south. Petrohue was probably my favorite but the flamingos and salt flat tours were out of this world!
I love Chile!
Read more

The guides in Atacama and Puerta Varas were outstanding. The transfers went smoothly and the drivers were all helpful and informative.
I loved the north and south. Petrohue was probably my favorite but the flamingos and salt flat tours were out of this world!
I love Chile!

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Outstanding staff and location

Authenticity & Character
Location
Location
Close to town
Staff
The desk help and general staff amazingly kind and helpful
Cleanliness & Comfort
Bed!!
Hotel Weisserhaus
Puerto Varas

Quaint hotel, great location

Authenticity & Character
Old character
Location
Walk to everything in town
Staff
Helpful
Cleanliness & Comfort
If you like old world charm this is for you
Hotel Torremayor Providencia
Santiago

The room I had was lovely and clean. The only negative is that it was incredible noisy. I couldn’t sleep for the road noise underneath. If I had a different room it would have been great.

Authenticity & Character
Location
Location
Convenient
Staff
Helpful
Cleanliness & Comfort
Activity Reviews
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Amazing guides, knowledgeable and very welcoming

Quality of Experience
Carla and William were great
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Roger the guide gave our tour the most amazing information and experience. Thoroughly enjoyed everything. Take warm clothes, hats, gloves etc as it’s cold at the high elevations

Quality of Experience
Food
Breakfast in the desert was awesome
Guides, Drivers and Staff
Roger so knowledgeable and willing to answer any questions
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jul 26, 2023

Hola Sarah, so happy you had such a lovely time. Please come back to Chile anytime, there is so much more to see! You were a pleasure to work with. Chile will miss you!
Best,
Lorena

Fun fun exciting 10 days in Chile
Chile | Jul 5 - Jul 14, 2023

Ivy
Ivy W.
Mill Creek East, WA | Reviewed on Jul 17, 2023
We had a pretty extensive 10-day itinerary in Chile, with myself, my teenage daughter and my 8 year old son. We had a great time visiting Santiago, Patagonia, and Atacama, all thanks to Lorena. She put together the itinerary and it was perfect for us. We had many transfers--cars, planes, buses, boats, as Chile is quite stretched out. Every step of the way was smooth and all the guides we had on the trip were professional, knowledgeable, and interesting. It was truly unforgettable and we... Read more

We had a pretty extensive 10-day itinerary in Chile, with myself, my teenage daughter and my 8 year old son. We had a great time visiting Santiago, Patagonia, and Atacama, all thanks to Lorena. She put together the itinerary and it was perfect for us. We had many transfers--cars, planes, buses, boats, as Chile is quite stretched out. Every step of the way was smooth and all the guides we had on the trip were professional, knowledgeable, and interesting. It was truly unforgettable and we saw different ways to eat, different ways to think, and different ways to live. Lorena also paced us appropriately, especially considering our young boy. Some activities would definitely have been too hard for him (trekking in Torres del Paine, some of the activities in Atacama), and best saved for when he's much older, but we might not have known if we didn't have an expert planning our trip. We were very happy--Lorena was always responsive, helpful and attentive. I would recommend her highly to anyone. Thanks so much!

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

We really enjoyed staying at Hotel La Casa de Don Tomas. The food was good, and the staff was really kind and helpful. The room was comfortable and just what we needed. We liked everything!

Authenticity & Character
Location
Staff
Staff was really kind and helpful and provided a great experience for us
Cleanliness & Comfort
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jul 17, 2023

Ivy, you are so sweet! I am thrilled that all three of you had a great time exploring Chile and visiting such diverse regions, each with its own character. I appreciate your kind comments and the pleasure of assisting with the trip was certainly mine.
With much gratitude,
Lorena