Kimkim Trip Reviews for Croatia

5.0
Based on 368 ratings
Read 368 verified reviews by travelers who booked their trip to Croatia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Best of the Dalmatian Coast - One Week Croatia Itinerary
Croatia | Jul 19 - Jul 28, 2017

P
Patrick D.
United Kingdom | Reviewed on Aug 05, 2017

Had a problem with a hotel room but this was dealt with quickly and efficiently.

Vlasta stayed in touch during the trip to make sure all was well.

Local specialist: Vlasta Podravac
Vlasta
Vlasta Podravac
Local specialist in Zagreb, Croatia | Replied on Dec 12, 2017

Hi Patrick,

Thank you for your feedback, it's highly appreciated!
It was a pleasure working with you in planning your program and taking care of you while you were here.

Best wishes to you and Victoria,
Vlasta

Croatia 2017
Croatia | Jul 10 - Jul 21, 2017

L
Lane O.
Atlanta, GA | Reviewed on Jul 21, 2017

Can't say enough great things about our trip to Croatia! Andro and his team really made it wonderful. The tours were fantastic and the transfers were seamless. Would absolutely recommend them for your trip!

Andro was extremely helpful and responsive to all of our questions. Really it was fabulous!

Local specialist: Andro Tartaglia
Andro
Andro Tartaglia
Local specialist in Split | Replied on Jul 26, 2017

Hi Lane,
Thanks for your feedback!! I hope you arrived back home with great memories!! It was a pleasure to have you here in Croatia
Andro

Sail Dalmatian islands in 5 days
Croatia | Jun 30 - Jul 4, 2017

K
Kimberly L.
New York, NY | Reviewed on Jul 11, 2017

Amazing trip.. a must to see the islands from your own boat! An experience to not miss in life!

Veselka was beyond amazing.. made everything so easy. Our bags got lost and she got them to an island that we were on. A very wonderful experience

Local specialist: Veselka Huljic
Veselka
Veselka Huljic
Local specialist in Croatia | Replied on Dec 21, 2017

Dear Kimberly,

thank you so much for kind words. I am so happy that you enjoyed your sailing adventure.
Wishing you all the best,
Veselka

Croatia
Croatia | Jun 7 - Jun 16, 2017

Sherri
Sherri M.
Colorado Springs, CO | Reviewed on Jun 18, 2017

Very easy and organized booking process.

She was incredibly helpful and always responsive to my questions and/or needs during the trip. Fantastic organization throughout, with a prompt and professional staff.

Local specialist: Vlasta Podravac
Vlasta
Vlasta Podravac
Local specialist in Zagreb, Croatia | Replied on Jun 19, 2017

Dear Sherri,
Thank you once again for choosing our agency to discover Croatia! It was a pleasure working with John and you in planning your program and taking care of you and Grace while you were here.
Best regards,
Vlasta

Highlights of Croatia from Zagreb to Dubrovnik - One Week Itinerary
Croatia | Sep 21 - Oct 1, 2016

M
Melissa F.
Sacramento, CA | Reviewed on Oct 08, 2016

Podestine was a little far from town and accommodations of room were not great i.e. Sheet for blanket, shower did not drain, however Lara at the desk was amazing! Sailing trip did not have much time for swimming and snorkeling, majority was sitting on the boat, skipper was nice but would not recommend. Plitvice was amazing as well as accomadations, Dubrovnik is beautiful and Zagreb did not disappoint!

Local specialist:

Croatia - Dubrovnik to Split
Croatia | Aug 15 - Aug 22, 2016

B
Bradley G.
Croatia | Reviewed on Aug 28, 2016
We would have liked to have a more in-depth conversation about the hotels and specifically the rooms that were going to be booked for the trip. In the end it worked our fine, but we were a little surprised when we got to the first hotel and would have considered spending more for a view or added amenity. The biggest disappointment was a disconnect from our expectations of what KimKim offered when working with a local expert and what the final itinerary contained. We were expecting the... Read more

We would have liked to have a more in-depth conversation about the hotels and specifically the rooms that were going to be booked for the trip. In the end it worked our fine, but we were a little surprised when we got to the first hotel and would have considered spending more for a view or added amenity.

The biggest disappointment was a disconnect from our expectations of what KimKim offered when working with a local expert and what the final itinerary contained. We were expecting the final itinerary to include ideas/recommendations from the local expert for excursions, things to do or restaurants to checkout that may be slightly off the beaten path.

See previous comment regarding our expectations for the final itinerary.

Local specialist: Ilija Miloš
Alex
Alex B.
| Replied on Aug 28, 2016

Hi Bradley, thank you for your review, and for trusting us to help plan your honeymoon! We are very happy to hear that you had a great time in Croatia, despite the fact that our trip plan and service fell short in a number of ways. Thanks also for your detailed feedback to us via email, as it has helps us improve our product and processes. We hope to be able to help you again with a future trip.

Family Adventure in Croatia
Croatia | Aug 9 - Aug 23, 2016

A
Andreas V.
Sunnyvale, CA | Reviewed on Aug 24, 2016

It was perfectly organized and executed. Looking back I would have done one part differently, but it was really amazing to see that hotels were informed, transports by taxi or ship waiting when needed.

Was very engaged even throughout the vacation open for additional questions

Local specialist: Andro Tartaglia
Andro
Andro Tartaglia
Local specialist in Split | Replied on Aug 24, 2016

Dear Andreas,
Thanks for your feedback!
Next time we will have to use only boutique family owned hotels!! Great pictures by the way :)

Honeymoon in Croatia
Croatia | Jul 3 - Jul 15, 2016

Rob
Rob C.
Windsor, CA | Reviewed on Aug 08, 2016
kimkim booked us a perfect honeymoon in Croatia. They found the best accommodations, transportation and activity ideas based on our preferences. Things I liked:
- how easy it is to book a quality trip vs. doing our own research
- the route through Croatia was perfect
- chat communication vs. having to talk to someone by phone, although the back and forth would have been easier via email, instead of having to sign in each time to respond to a comment
- the full itinerary. we referred to it...
Read more

kimkim booked us a perfect honeymoon in Croatia. They found the best accommodations, transportation and activity ideas based on our preferences.

Things I liked:
- how easy it is to book a quality trip vs. doing our own research
- the route through Croatia was perfect
- chat communication vs. having to talk to someone by phone, although the back and forth would have been easier via email, instead of having to sign in each time to respond to a comment
- the full itinerary. we referred to it multiple times a day.
- sailing!
- our final hotel in Dubrovnik was a gem

Areas for improvement:
- back and forth communication by email, as shared above
- the two ferry rides were both sold out at the times we wanted for day-of purchases; buying ferry tickets online or at least warning us to buy early would have helped some logistical difficulty
- more country coverage… would have liked help with the Germany stage of our trip as well.
- would be great if kimkim could have booked flights for us

Local specialist:
Michelle
Michelle M.
Bell, CA | Replied on Aug 08, 2016

Appreciate your feedback Rob! Apologies for the ferry rides being sold out, we will make sure in the future to let travelers know about this, especially during the peak travel season.
We are also continuously working on increasing our in-country customer service to help travelers in Croatia. I am so glad you had a great honeymoon and loved seeing your photos. Please keep us in mind for the next time you plan a trip.

Korcula Wine & Cycling Tour
Croatia | Jun 25 - Jun 25, 2016

C
claire m.
Lexington, KY | Reviewed on Jun 28, 2016
Michelle was an absolute dream to work with, I tend to be very indecisive and she really helped me and my husband plan a wonderful trip. She gave great recommendations of places to eat, things not to miss and was even able to schedule a wine and cycling tour for us when it wasn't originally available. A few minor things could have been different but really did not impact our trip at all. Our cycling tour with John was one of our favorite parts of the trip, he was an absolute joy to spend... Read more

Michelle was an absolute dream to work with, I tend to be very indecisive and she really helped me and my husband plan a wonderful trip. She gave great recommendations of places to eat, things not to miss and was even able to schedule a wine and cycling tour for us when it wasn't originally available. A few minor things could have been different but really did not impact our trip at all.

Our cycling tour with John was one of our favorite parts of the trip, he was an absolute joy to spend our last day in Korcula. The scenery was beautiful (cycling the countryside was a great way to experience Krocula), the wine was quite refreshing after a very warm morning and we could not have asked for a better group of travelers to be with! John was kind enough to email me after the tour and gave my husband and I some great recommendations for food/drinks for the next part of our trip in Split. He really went above and beyond anything my husband and I could have ever imagined and I am sure every service they offer will be as wonderful as the wine and cycling tour.

Local specialist: Rachael & John Flynn
Michelle
Michelle M.
Bell, CA | Replied on Jun 28, 2016

Thank you, Claire! It was such a pleasure planning your trip with you. It's wonderful to hear that you enjoyed your trip and the wine and cycling tour even in the heat. I appreciate the review and keep spreading the word about kimkim!