Kimkim Trip Reviews for Mexico
4.6
Based on 119 ratings
Read 119 verified reviews by travelers who booked their trip to Mexico on kimkim.
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Fabulous, hassle-free, adventure-packed trip around Mexico with little to no research on our part. 100% recommended Kim-Kim for those with a busy work-life schedule..
Mexico
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Mar 22 - Apr 13, 2024
Marcus K.
Australia
| Reviewed on Apr 29, 2024
My partner and I left our trip planning for 3 weeks in Mexico very late! We were inundated with a hectic work schedule, the X-mas/NY holiday period having just been and a wedding to negotiate. The thought of sitting down and coming up with an itinerary, researching each town and finding accomodation was daunting. We didn't have a great first impression using a travel agent in Sydney who was suggesting all the wrong activities for us as a gay couple to see and do in Mexico and the hotels he...
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Local specialist: Charlotte Melun
We had an incredible experience in Mexico Cit...
Mexico
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Mar 21 - Mar 25, 2024
H
Harsha M.
Kearny, NJ
| Reviewed on Apr 03, 2024
We had an incredible experience in Mexico City. The trip was completely customized to our needs and we thoroughly enjoyed our time. In particular, the market tour, the cooking class and the tour of the Chinampas were excellent.
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Local specialist: Isabelle Bauer
Isabelle Bauer
Local specialist in Tulum
| Replied on Apr 03, 2024
Hola Harsha!
Thank you so much for this review! I am happy to hear that you and your family enjoyed the activities operated by our amazing providers.
It was a pleasure organizing your trip and we all hope to welcome you again soon!
Sunny greetings,
Isa and RutopĂa Team
Charlotte was a pleasure to work with.
Mexico
|
Mar 14 - Mar 29, 2024
R
Rhodo D.
Canada
| Reviewed on Apr 01, 2024
Charlotte was a pleasure to work with. She made thoughtful recommendations and consistently emphasized the importance of tailoring the experience to our family's preferences. She was also responsive in answering questions, etc.
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Local specialist: Charlotte Melun
Review on Oaxaca adventure!
Mexico
|
Mar 20 - Mar 27, 2024
Jennifer A.
Rancho Cucamonga, CA
| Reviewed on Mar 28, 2024
Pros:
1. Constant communication
2. Convenient and stress free- having a driver take you to remote locations is a lot more reassuring than driving yourself.
3. The drivers provide an authentic perspective of the way of life for people in Oaxaca. Cons:
1. Pricy since youâre paying for the service
2. The itinerary is subject to change- some of the activities mentioned in the itinerary were not offered. For example, we were not given the opportunity to paint our own alebrijes (which was... Read more
Local specialist: Rene Rodarte
1. Constant communication
2. Convenient and stress free- having a driver take you to remote locations is a lot more reassuring than driving yourself.
3. The drivers provide an authentic perspective of the way of life for people in Oaxaca. Cons:
1. Pricy since youâre paying for the service
2. The itinerary is subject to change- some of the activities mentioned in the itinerary were not offered. For example, we were not given the opportunity to paint our own alebrijes (which was... Read more
Engaging KimKim Vacation
Mexico
|
Mar 6 - Mar 11, 2024
H
Heather M.
Canada
| Reviewed on Mar 19, 2024
KimKim did a wonderful job of putting together an engaging holiday that was a rich cultural experience far exceeding the usual trip to a Mexican resort. The travel agent advised us to rent a car, which I was reluctant to do. However, they provided us with strong support which really helped us prepare to drive with confidence. The guided tours - Chichen-Itza, the ruins at Tulum, snorkelling with sea turtles and, the half day at the Sian Kaâan Biosphere Reserve were varied and in-depth and...
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Local specialist: Charlotte Melun
I am almost 77 years old and my biggest compl...
Mexico
|
Feb 23 - Mar 7, 2024
S
Sean S.
Aloha, OR
| Reviewed on Mar 13, 2024
I am almost 77 years old and my biggest complaint is the number of activities that are packed into one day. I had the same problem in Spain last year and even though I purposely added a number of rest days, I would say the trip was still too exhausting.
Mariana the logistics person should be awarded a gold star. She was excellent and without her help the trip could have been absolute disaster. She should get a pay rise.
The hotels were excellent.
The guides were good and especially the guides... Read more
Local specialist: Rene Rodarte
Mariana the logistics person should be awarded a gold star. She was excellent and without her help the trip could have been absolute disaster. She should get a pay rise.
The hotels were excellent.
The guides were good and especially the guides... Read more
Mexican Adventure
Mexico
|
Feb 2 - Feb 28, 2024
C
Carol s.
Canada
| Reviewed on Mar 06, 2024
My local specialist was Sofia. I enjoyed the planning process with her. The local support person, Mariana was an excellent communicator and always responsive. The tours were excellent. Most were private tours. We would have enjoyed more group tours to have the chance to interact with others. The guides were very knowledgeable and fun to be with.
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Local specialist: Rene Rodarte
The entire trip was fantastic.
Mexico
|
Feb 1 - Feb 15, 2024
Dale P.
New Orleans, LA
| Reviewed on Feb 18, 2024
The entire trip was fantastic. Most all scheduled events took place on time and as advertised. Any questions were answered promptly and satisfactorily. It was nice to have Kimkim check in with us daily.
Of particular note, were the informative, helpful, knowledgeable and enthusiastic guides.
1. Montse greeted us in Mexico City on our first full day and shared her love of the city, its culture and food.
2. Pablo was a wonderfully informative guide through museums and Teotihuacan.... Read more
Local specialist: Isabelle Bauer
2. Pablo was a wonderfully informative guide through museums and Teotihuacan.... Read more
Isabelle Bauer
Local specialist in Tulum
| Replied on Feb 19, 2024
Hola Dale!
Thank you so much for your detailed feedback - we really appreciate that you took the time to inform us about your impressions of the trip.
I am happy to read that you enjoyed the tours with our local guides and drivers. That proves again that we can rely on them 100 % and that they are doing a great job! I know Pablo & Alex personally and they are the best :)
Mariana is one of our most experienced members of the traveler support team and I am glad that she was taking care of...
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It was our first experience with this company...
Mexico
|
Jan 23 - Feb 11, 2024
Ilan G.
Australia
| Reviewed on Feb 16, 2024
It was our first experience with this company and we were pleasantly surprised, the trip was planned very well and the local assistant was fantastic. Highly recommended!!
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Local specialist: Rene Rodarte
Pros - most of the guides who looked after th...
Mexico
|
Jan 12 - Jan 27, 2024
Sumitra S.
India
| Reviewed on Feb 02, 2024
Pros - most of the guides who looked after the group were knowledgeable and enthusiastic. (Though we were not very happy with the local food tastings in Mexico City and Oaxaca, they could have been of a better quality. )
Cons - hotels were pretty average, some of them have certainly seen better times. The van provided was a total disaster! With tiny windows that you cannot look out from and enjoy the sightseeing. BUT above all the van was insufficient for the group luggage and daily it was... Read more
Local specialist: Leslie PĂ©rez
Cons - hotels were pretty average, some of them have certainly seen better times. The van provided was a total disaster! With tiny windows that you cannot look out from and enjoy the sightseeing. BUT above all the van was insufficient for the group luggage and daily it was... Read more
Our trip to the Yucatan was very special . ...
Mexico
|
Jan 21 - Jan 27, 2024
Lindy N.
Los Angeles, CA
| Reviewed on Jan 28, 2024
Our trip to the Yucatan was very special . All service providers were pleasant and friendly. The interactions with Mayan families in their community and learning to make tortillas , plant corn, make handicrafts and spot monkeys in the jungle was especially memorable. Of course, exploring the ancient Mayan cities and learning about their culture and scientific achievements was inspiring. Our guides were amazing in their knowledge and interest in our understanding of Mayan culture both...
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Local specialist: Rene Rodarte
Monterrey/Saltillo Family Trip
Mexico
|
Jan 12 - Jan 19, 2024
Linda R.
Sun City Center, FL
| Reviewed on Jan 20, 2024
Our private driver service was fabulous; his service was perfection, always on time and accommodating to our every need and request. He is an expert at logistics and keeping our family safe. You should use his services with your all your customers.
The Krystal Hotel in Monterey was terrible. Room 519. No water pressure from hot water in the sink. Shower door was never repaired. Never changed sheets or refreshed sheets by cleaning them off. Room service food preparation was rude with...
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Local specialist: Charlotte Melun
..Disappointed with communication
Mexico
|
Jan 8 - Jan 17, 2024
Barbara V.
Columbine, CO
| Reviewed on Jan 18, 2024
We had one guide named Lewis for our hike to the butterfly sanctuary. He was great. Our other nonguides were drivers who did not speak any English. That was a major communication problem and lessened our experiences to two day trips. One trip was to the tenezcal. It was nice but there were no towels or dressing instructions. They did bring a person who helped to explain the temezcal but he did not stay and we had to decipher the shamans instructions. The other activity was a hike to a high...
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Local specialist: Rene Rodarte
Wonderful cultural vacation in Oaxaca
Mexico
|
Dec 27 - Jan 4, 2024
J
Jenny K.
San Jose, CA
| Reviewed on Jan 08, 2024
We had a wonderful vacation in Oaxaca experiencing the culture, art, and food. Rene did an excellent job planning the trip to balance cooking days with more active tours and free time to explore the city. We loved visiting families in their homes to cook with them, and learn about their way of life. The pottery and art experiences were very special and perfect for us and our 12 and 14 year old boys. The simple and wholesome way of life made an impression on us all. My 14 year old already made...
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Local specialist: Rene Rodarte
AMAZING! Great service and real VIP experienc...
Mexico
|
Dec 30 - Dec 30, 2023
L
Liz S.
Dallas, TX
| Reviewed on Dec 31, 2023
AMAZING! Great service and real VIP experience. Loved our personal driver Cesar and our expert guide at Chichen Itza, Rangel. The cenote was sublime- couldnât have been a better day. Will book again when I come back!
Overall, great trip: good planning from Rene, great executio by Mariana
Mexico
|
Nov 24 - Dec 16, 2023
W
Wouter K.
Singapore
| Reviewed on Dec 23, 2023
Overall, great trip: good planning from Rene, exactly the things I wanted, and then great execution by Marianne supporting me every day. WOuld only change 4 things
- Hotel in Palenque: bad experience. Bad food poisoning from hotel restaurant, noone in pace speaks any englis, beds uncomfortable, ...
- R Barrios waterfalls: skip. Waterfals are ok but can do in 1 hour, but tour drops you there for 3 hours with only 1 small bar to sit after that even wants to charge you for wifi
- Ek Balam... Read more
Local specialist: Rene Rodarte
- Hotel in Palenque: bad experience. Bad food poisoning from hotel restaurant, noone in pace speaks any englis, beds uncomfortable, ...
- R Barrios waterfalls: skip. Waterfals are ok but can do in 1 hour, but tour drops you there for 3 hours with only 1 small bar to sit after that even wants to charge you for wifi
- Ek Balam... Read more
Mexican Adventure!!
Mexico
|
Nov 11 - Nov 16, 2023
R
Rachel O.
San Jose, CA
| Reviewed on Nov 23, 2023
Rene did a great job helping us plan an amazing trip to Mexico. He really helped us build the adventure we were looking for and organized an amazing hike to see the Monarch butterflies. The cabin we stayed in in Almanaco was breathtaking!! The biking around Teotihuacan was also a highlight as well as the recommendations around Mexico CIty! Very well organized!
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Local specialist: Rene Rodarte
Good Trip Booking Website --Safe and Fun Activities
Mexico
|
Nov 9 - Nov 16, 2023
N
Nikhita C.
Cupertino, CA
| Reviewed on Nov 23, 2023
Our trip advisors Rene, Lizbeth, and Ximena were really helpful with any questions and concerns we had and they had taken into consideration that my friend was vegan when booking and trip planning. Thank You so much for your help!
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Local specialist: Rene Rodarte
Overall, the tours and guides were good. Our...
Mexico
|
Nov 4 - Nov 15, 2023
C
Caroline D.
Okolona, KY
| Reviewed on Nov 22, 2023
Overall, the tours and guides were good. Our guide, Alejandro Valdivia for our snorkeling trip to San Augustin was excellent and Pablo from Rutopia in Mexico City who took us to the Museum of Anthropology and the Castle in Chapultepec Park was outstanding. Andres, who was our guide for the Lucha Libre experience went above and beyond. We also enjoyed Pamela. our guide on the Xochimilco tour and la Casa Azul.
Our hotels were well chosen. All were clean, attractive and well located.... Read more
Local specialist: Rene Rodarte
Our hotels were well chosen. All were clean, attractive and well located.... Read more
High Praise!
Mexico
|
Oct 18 - Oct 27, 2023
Elizabeth K.
Norristown, PA
| Reviewed on Oct 29, 2023
Go to Mexico City and book your trip through kimkim and Rutopia! Only positive feedback for our experience booking a 10 day trip in Mexico City and Puebla/Cholula. Our drivers were prompt (early, usually!), our guides were knowledgeable and friendly, and our accommodations were wonderful. I really appreciated that in the planning stages, Sofie was willing to make any change I requested - we went through 8 different itineraries until it was the perfect trip for my husband and me. Mexico City...
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Local specialist: Sofia Durand
Sofia Durand
Local specialist in Mexico City
| Replied on Nov 16, 2023
Hola Elizabeth! Thank you so much for taking the time to share your incredible experience with us at Kimkim and Rutopia! It brings us immense joy to know that you had such a positive experience, and we deeply appreciate your kind words.
We understand that a smooth and enjoyable journey relies on prompt drivers, knowledgeable and friendly guides, and comfortable accommodations, and we're delighted that we met and exceeded your expectations in these aspects. The people we work with are truly...
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