Fabio Ilardi

We planned a shorter trip to Italy in October for a November departure and were expertly handled by our specialist, Fabio. Or should I call him Fabulouso? :) Our trip was effortless, fun, interesting, and so full of some of the best of Italy in 5 short days! We had great accommodations in three wonderful hotels, transportation, tickets, and two awesome experiences - a food tasting tour in Rome and a cooking class in Sorrento. Fabio was available all the time via text or whatsapp, and was super responsive throughout this whole process. It was a little nerve wracking book all of this online, but the experience was top notch. If you want to go explore the world and looking for something other than a tour bus or cruise ship, I would highly recommend KimKim. It was conceirge level service and made the vacation just a breeze.

Thank you, Fabio!! Shelly & Chris

Hotel Reviews

Hotel Nazionale

Rome

Great hotel. Central location and QUIET for Rome. Not on a busy street at night. Loved it. Staff was awesome. Room was nice and bed comfy.

Authenticity & Character

Location

close to everything

Staff

very helpful as we arrived early in the morning from our overnight flight

Cleanliness & Comfort

everything perfect

Palazzo Marziale Boutique Hotel Sorrento

Sorrento

Beautiful small hotel. We were in the Youth Room. Big comfy bed and nice bath. Sorrento is walkable and we loved this location.

Authenticity & Character

super neat place !

Location

Staff

Cleanliness & Comfort

Hotel Barberini Roma

Rome

Nice hotel, the room was smaller and it was noisy at night with traffic

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome Food Tour

Rome

We learned about Rome, Italy and FOOD! Armando was an awesome guide and we visited some fun locations!

Quality of Experience

Guides, Drivers and Staff

Transport

All of the transport staff were really nice. Prompt, Clean vehicles. Awesome

Pizza & Pasta Masterclass in Sorrento

Sorrento

Fun time in Sorrento at the most beautiful location! We made pasta, pizza and tiramisu. Great time!!

Quality of Experience

Guides, Drivers and Staff

Transport

Self Guided Visit to the Colosseum & Roman Forum | Skip-the-Line Tickets

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

We could not have asked for a better trip planner. All of our transfer guides and our food tour guides were all very timely and professional. I would highly recommend Fabio for your next trip to Italy.

Activity Review

Pizza & Pasta Masterclass in Sorrento

Sorrento

So fun and what a beautiful view!

Quality of Experience

Guides, Drivers and Staff

Transport

Fabio did an amazing job with planning our trip to Rome, Florence, and Naples. He made everything seamless, and was available to help very quickly via chat/email. We had the most time as a family of 6, and we are forever grateful to Fabio for helping us make the best memories.

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

We had the greatest pleasure of embarking on a once-in-a-lifetime journey through Switzerland and Italy with Kimkim Travel, and it wouldn't have been the extraordinary adventure it was without the exceptional guidance of our tour guide, Fabio. From the moment we touched down in Zurich to the very last day in Taormina, Fabio's expertise and passion for what he does shone brightly.

Fabio's expert assistance in planning our IT from the get-go and all throughout the entire trip, his attention to detail, as well as his in-depth knowledge of the regions we visited were nothing short of remarkable. His insights into the history, culture, and popular sites to visit made the planning process easy and and added a layer of richness to every place we explored. From the picturesque cities of Zurich and Lucerne to the breathtaking landscapes of Interlaken, Zermatt, and the majestic Mt. Pilatus & Mt Gornegrat, Fabio made sure we not only saw these wonders but truly experienced them. When we needed help at a very short notice to secure a booking for paragliding in Zermatt, Fabio delivered outstandingly! He phoned the hotel in Zermatt and looked for the paragliding company. His careful planning and coordination ensured it went off without a hitch, giving us an adrenaline rush like no other. His attention to detail and safety gave us the confidence to enjoy every second of it. The paragliding experience was one of the unforgettable highlights in our trip - -and Fabio helped make it possible!!

Crossing over to Italy, we marveled at Milan's fashion and culture, the serene & enchanting beauty of Bellagio & Varenna in Como, and the stunning journey aboard the Bernina Express to the magical St. Moritz. Fabio's choice of stops, restaurants, and experiences reflected a deep understanding of what travelers like us truly appreciate.
One commendable thing that Fabio did for us was planning the trip to Lake Como. There were transpo-related changes due to an event that was happening at that time in Lake Como. Fabio informed us straight away and organized alternative ways to get to to Bellagio and Varenna, and even purchased for us the train and ferry tickets in advance, and recommended the restaurant along the way, & the sites that we should visit. Our van driver and tour guide - Paolo - was excellent.
Fabio made sure that nothing would get in the way of our plans to visit the enchanting Lake Como - and he really delivered!

The culmination of our journey was the enchanting island of Sicily. Fabio's expertise in Sicilian culture and history turned our time in Palermo, Taormina, and Catania into an authentic Sicilian experience. His recommendations for local delicacies and hidden gems enriched our adventure even further.

Throughout the trip, Fabio's professionalism, warmth, and enthusiasm made us feel like more than just tourists; we felt like friends exploring the world together.
His commitment to ensuring our journey was not just memorable but extraordinary was evident in every aspect of our trip - - from the train tickets, hotel & airport transfers to the hotels and restaurants.

All in all - Fabio's dedication, knowledge, flexibility and charismatic personality made this holiday in Switzerland and Italy an unforgettable and fabulous experience. We can't thank him enough for the cherished memories that we have built and bottled up in these incredible destinations.

On another note, we would like to give our feedback as well on a few things that can be done differently next time.
1. All the hotels that we stayed in were excellent. However, the choice of hotels in Zurich in Milan can be improved, in terms of quality and location. The hotel in Zurich did not have A/C, so it was not very comfortable at night due to the warm temperature. The hotel in Milan was not really centrally located so it was not that easy to go to the Milan center. We would always prefer a location close to the main public transpo.
2. In terms of planning the train schedules - it would be better next time if the gap between the time - especially for connecting train trips - should be sufficient enough to avoid undue stress. For example - the train schedule from Zermatt to Milan was too tight in terms of the lead time in between each transfer. Specifically the time gap between the train from Brig to Milan was just 7 minutes!! And the platforms were quite far from each other. We had to literally run - with all our heavy luggage - from Platform 4 to Platform 11 (if I remember correctly). That was very stressful & exhausting.
It would be better to plan the train trips in such way that there is enough time in between to get to the next platform without rushing too much, and to give allowance to delays (e.g: if the 1st train is delayed, then it will affect the subsequent trips).

Those are just the 2 things that we thought we would mention to further improve the planning process in the future.

In sum - if you're planning a trip with Kimkim Travel, make sure you request Fabio as your guide - he truly goes above and beyond to make your adventure extraordinary. Grazie mille, Fabio! Ti apprezziamo molto :)!

The train system in Italy was very punctual and efficient. Lake Como, the Belvedere Hotel, and boat ride on Lake Como were amazing. The food tour in Florence with Aldo was mediocre, as was the Frame Hotel in Florence. Fabio, our travel agent, was extremely helpful and responded quickly to any issues we had.

Hotel Reviews

Nolinski Venezia

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Belvedere

Bellagio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Frame Hotel Florence

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hassler Roma

Rome

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

2-hour Boat Tour | Cruise Around Lake Como

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence Food Tour

Florence

Quality of Experience

Guides, Drivers and Staff

Private Colosseum & Roman Forum Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

If you’re shopping and comparing agencies, look no further - KimKim/Fabio will customize an itinerary and accommodate your every need to make your trip memorable. Hotels and private tour options Fabio offered were superior compared to other competitively priced proposals I’ve reviewed.

Fabio is superb and you’re in good hands if you’re working with him. I have traveled both on my own and through agencies enough (over four continents and 30+ countries) to opine KimKim provides one of the best services and experiences. I would go through KimKim again for my future trips.

I can be meticulous and demanding at times when planning for trips, but Fabio took his time to answer every questions I had, and deliver any requests I made leading up to and throughout my trip to Italy. Fabio responds promptly, works efficiently, and will go out of his way to ensure you are able to relax and enjoy your trip. He is extremely knowledgeable (from Michelin restaurants to best local restaurants, and best choices for your site tours) so he will be able to provide you with insightful recommendations. Fabio is extremely professional and I would highly recommend him. Do yourself a favor and plan your Italy trip with Fabio - you will be glad that you did! :)