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Springboard Vacations

At Springboard we believe in travel experiences that are far from ordinary – vacations that are indulgent, fun and stress-free. We believe in making sure every detail is just right, that where you lay your head at night is not just a bed but a place to with a story. We believe in authentic experiences that change our outlook on the world and enrich us.

We believe in designing unique itineraries as individual as every person we have the privilege of creating a trip for. No two are the same. We understand that this may be your only time to a part of the world that we love, so we want to make sure it’s unforgettable for all the right reasons. We love to share our passion with you as much as we love discovering new experiences during our own travel – things that you can fall in love with too. This keeps our work fresh and our passion high.

We understand that planning a trip can be an overwhelming task with way too much information to sort through and way too much at stake to get it wrong. We understand that you want value for money and someone who really understands both the destination and you, the traveler - to draw on their experience to guide you through this process. You need an advocate to find the best options for you and deliver you everything you have dreamed of. Because this is not just a trip it’s your bucket list coming to life!

Springboard Vacations is part of the following groups: Australia Travel Agents, Fiji Travel Agents, French Polynesia Travel Agents

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Top itineraries and travel advice

Recent Trip Reviews for Springboard Vacations

A trip of a lifetime to the land down under - NZ and Australia
New Zealand | Mar 23 - Mar 28, 2024

Ann
Ann K.
Santa Monica, CA | Reviewed on May 06, 2024
Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.
When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.
Highly recommend! Read more

Connie was an incredible resource and understood our vision with our 2 young kids so well.
She brought it together with a care and attention to detail we appreciated.
Also, she shared her first hand experience being there.

When we ran into weather issues, she helped to sort out the issues.
We would use Kimkim again for any other itinerary.

Highly recommend!

Hotel Review
The Rees Hotel
Queenstown

A stunning location with a beautiful view and a short walk to town. Loved it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on May 06, 2024

Dear Ann,

We appreciate your feedback and are most happy to hear you had an incredible vacation and brought great memories with you. We are thrilled that you had a seamless and stress-free experience with us. Your kind words are a great testament to the hard work and dedication we invest in each job.
Our partners in New Zealand are amazing and they help us make all this happen.
We look forward to seeing you again on one of our fabulous trips.

Thank you again,
Connie

KimKim For Travel, Liz is the Specialist for us
Australia | Apr 3 - Apr 20, 2024

Gordon
Gordon C.
Manhattan, NY | Reviewed on Apr 21, 2024
KimKim offers us great ideas and even helped us out in the middle of our trip. They kept an eye on us the entire time. and addressed any concerns we had. KimKim works with some great and knowledgeable vendors to help make the best of our experiences and excursions. Not enough can be said about Liz, our travel planner. At the very beginning of planning, we had been in touch with a few other travel companies. After talking with Liz a couple of times, there was no other companies involved. We... Read more

KimKim offers us great ideas and even helped us out in the middle of our trip. They kept an eye on us the entire time. and addressed any concerns we had. KimKim works with some great and knowledgeable vendors to help make the best of our experiences and excursions.

Not enough can be said about Liz, our travel planner. At the very beginning of planning, we had been in touch with a few other travel companies. After talking with Liz a couple of times, there was no other companies involved. We could tell she IS the expert we were going to use. She took her time, because we had never been to Australia before and wanted a good "taste" of what Australia has to offer. Australia has a lot to offer, and Liz helped us narrow down where and what we could do in 16 days.
During our travels, if we had a question, she was there to answer it or find out what could be done to correct it. Most travel agents wouldn't be there throughout a vacation to make sure we were having the experience we expected. Liz was always quick to follow up with us. We appreciate all she did throughout the entire process of planning and then executing.
Need a travel company? Use KimKim.
Neen a travel specialist? Liz is the right person and expert.

Thank you, Gordon Cable
April 3-20, 2024. Australia Trip. Sydney, Ayers Rock, and Port Douglas areas.

Hotel Reviews
Parkroyal Darling Harbour
Sydney
Authenticity & Character
Location
Great location, just off Darling Harbour. Wonderful staff. Not too far from the Opera House and The Rocks.
Staff
Extremely helpful.
Cleanliness & Comfort
Port Douglas Peninsula Boutique Hotel
Port Douglas

Located just across from the beach and a short walk to the city center. Nice pool and good breakfast. Just wish the bar area was open later.

Authenticity & Character
Very nice staff and pool area.
Location
Located across from 4 Mile Beach and walking distance into the city center.
Staff
Good, caring people.
Cleanliness & Comfort
Always short on towels. Bar closed after lunch. Bed was comfortable and had a kitchen area, which was nice to have,
Desert Gardens Hotel
Yulara

We were only there for an overnight stay. Nice facility and friendly staff. The Room were very nice and clean. Has a pool, but we didn't have time to use it. Others in the pool were enjoying it.

Authenticity & Character
The place had an Aboriginals feel to it.
Location
Close to Ayers rock
Staff
Very helpful and friendly
Cleanliness & Comfort
Clean, Updated and had all the amenities we needed.
Activity Reviews
Afternoon Panoramic Sydney Sights
Afternoon Panoramic Sydney Sights
Sydney

Driver was friendly and knew the areas we went past or stopped at. a good taste of Sydney and provided ideas ot things to do or place to go.

Quality of Experience
Guides, Drivers and Staff
Our driver was wonderful. Wish I could remember his name. Sorry...
Transport
Comfortable bus. Loved to small group.
A Night at Field of Light
A Night at Field of Light
Uluru

We had a beautiful clear night to see all of the stars. The sky just lit up. The bugs in April are quite annoying until the sun goes down. Buy a head netting to keep them off of your face. Once the sun goes down, they all disappear. Beautiful vies of Ayers Rock

Quality of Experience
The lights are spectacular. We had never seen anything like that before. The food was really good with a nice variety. Very enjoyable evening. The rest rooms need something!!
Food
good variety for everyone.
Guides, Drivers and Staff
the gentleman who gave pointed out the stars and constellations was very knowledgeable and easy to understand. The dinner staff was great,
Transport
Just a short drive from the hotels
Morning Camel to Sunrise
Morning Camel to Sunrise
Australia

What a great time riding the camels. We had the early morning ride, watching the sunrise and seeing Ayers Rock. We beat the bugs for most of the trip. Again, We suggest netting to cover your head.

Quality of Experience
We had more fun than expected. We had no idea what to expect. Just to ride a camel? Who doesn't want to do that!
Food
Just a Good cup of coffee and bread when you're finished with the ride. Enough for us.
Guides, Drivers and Staff
Our guides were very helpful and easy to talk with. Funny stories along the way. You have to do this if you're out there.
Transport
Easy pick up at the hotel and short ride to the camels
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas

Had our share of rain, but that's nature. Nice area. Couldn't figure out what restaurants were going to be open because they would be open one day and closed the next. Beautiful drive from the Cairnes airport to Port Douglas along the water.

Transport
We secured our own transportation from the airport.
Hartleys Crocodile Adventures Admission and Breakfast with Koalas
Hartleys Crocodile Adventures Admission and Breakfast with Koalas
Port Douglas

So much to do. A lot of Crocs. Eating and getting up-close with the Koala bear was interesting. Many different animals and reptiles to see.

Quality of Experience
Guides, Drivers and Staff
Drivers were on time and very friendly.
Transport
Full-Day Barrier Reef & Coral Cays Boat Tour
Full-Day Barrier Reef & Coral Cays Boat Tour
Port Douglas

Had to cancel, dues to the weather. This was a bucket list for us. Was not the company's fault. Blame nature. I hate to give it a rating, but the system would let me move forward with the reviews.

Full-Day Kuranda Rail & Skyrail - Gold Class
Full-Day Kuranda Rail & Skyrail - Gold Class
Australia

Due to weather, the rail was cancelled. The sky rail was great and the views were spectacular. The waterfall was roaring, due to all the rain that had come down the previous days.

Quality of Experience
4 stars only due to the rail not running.
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Hike the World Heritage
Full Day Blue Mountains Hike the World Heritage
Sydney

It's called Blue Mountains for a reason. The beautiful blue tones the area gives off.

Quality of Experience
The hike is beautiful, but not for out of shape people. The trails need to be marked better and the maps updated to show ALL paths and roads.
Food
had a sandwich. Could have used a couple of napkins.
Guides, Drivers and Staff
Our guide Chris was wonderful. He was very knowledgeable, friendly, and easy to talk with. Use a small group tour if you go.
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Apr 25, 2024

Thank you thank you for such amazing review. We really appreciate the feedback !! I am glad you felt like we had good ideas and we were able to support you during the trip.

It was very nice to work with you all, and I truly hope we can have the opportunity to work together again. I know you had some weather that affected your snorkeling and I only wish I had control over the weather :) But that one is tough..

Thank you again and hope to work with you again.
Cheers
Liz

The trip was great!
New Zealand | Mar 24 - Apr 6, 2024

C
Carlos R.
Puerto Rico | Reviewed on Apr 07, 2024
The trip was great! Is was our honeymoon and it will be unforgettable for both of us. Organization was great. Accommodations were great. Transportation was great and always on time. All tours were excellent and provided the experiences that we were looking for in all cities. Our planner Ruth did an amazing job!!! Read more

The trip was great! Is was our honeymoon and it will be unforgettable for both of us. Organization was great. Accommodations were great. Transportation was great and always on time. All tours were excellent and provided the experiences that we were looking for in all cities. Our planner Ruth did an amazing job!!!

Hotel Review
Garden Court Suites & Apartments
Queenstown

Great space. Amazing view from the balcony. Had a washer and dryer which was helpful for our trip. Very close to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

Very very fun!! Must do if you go to Queenstown. They provide all equipment: wetsuit, jacket, boots, etc... Staff was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Progressive Degustation Walk
Evening Progressive Degustation Walk
Melbourne

Must do if you go to Melbourne. This city has so many great restaurants that was very difficult for us select which one to go. Luckly this tour helped us go to 3 great restaurants and taste lots of food in each one along with different wines. Great experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning  Best of Melbourne by Bike
Morning Best of Melbourne by Bike
Melbourne

Great way to see the city in a timely and fun fashion. Our tour guy Craig was excellent!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef Mackay Coral Cay
Full Day Outer Reef Mackay Coral Cay
Port Douglas

The tour was one of the most amazing things I have ever done. To be able to see the corals close was spectacular. We saw turtles, rays and lots of different fish. The staff is excellent. The full day is an awesome experience. The food was descent. They provide you with all equipment. Never felt safer.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Wildlife, Waterfalls and Wine
Full Day Wildlife, Waterfalls and Wine
Sydney

Great tour. We were able to touch and being very close with Kolas. Took lots of pictures close with them. Also we were able to feed Wallabies and Kangaroos. Wine tasting was great. The lunch was great as well. The tour guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mossman Gorge Adventure Day
Full Day Mossman Gorge Adventure Day
New Zealand

Guy was a great tour guide! You start with a river tour seeing lots wild life and then you ride the river which was very fun. The lunch was great!! Then the afternoon you go to the forest and can dive into the river which was also cool.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 11, 2024

I am thrilled that you loved your honeymoon! Thanks for booking with me! It was a fun trip to put together and you were really lovely to work with.

Excellent South Australian Trip
Australia | Mar 20 - Apr 3, 2024

Annette
Annette F.
New Zealand | Reviewed on Apr 04, 2024
This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough. Read more

This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough.

Hotel Reviews
Barossa Shiraz Estate
Lyndoch

Fantastic place to stay, great location and beautiful surroundings in a private vineyard. Wonderful local provisions provided and super comfortable bed.

Authenticity & Character
Stand alone period villa
Location
5 minutes out of a small country town and local eating places
Cleanliness & Comfort
Everything immaculate and very comfortable
Wilpena Pound Resort
Flinders Ranges

Great staff, excellent food. Really good value for food and drink. Good family place. Loved the tours on offer

Authenticity & Character
Very suited to the location,
Location
50 kms from the nearest town, stunning scenery. Set in the bush
Staff
Staff in the restaurant and bar were really accommodating. And the local tour guides excellent
Cleanliness & Comfort
We struggled with the ants in our room.
Clare Country Club
Clare

Lovely hotel, it was a shame that the hotel restaurant was closed over a holiday weekend.

Authenticity & Character
Sited by a lake and a golf course. Lots of birdlife
Location
Not far from Clare town and surrounded by excellent wineries
Staff
Loved the barmaid but can't remember her name!
Cleanliness & Comfort
Very comfortable bed and very clean
Crown Plaza Adelaide
Adelaide

Fantastic room on the 15th floor, beautiful night views of Adelaide

Location
Lots of eating and drinking places close by if you're not going to eat in the hotel restaurant
Staff
Very helpful and polite reception staff
Cleanliness & Comfort
Wonderful bed and bedding. Beautiful restful room and a decent shower
Activity Reviews
Drop off Rental Car
Adelaide

Easy to find for pick up and drop off

Guides, Drivers and Staff
All the guides on the tours at Wilpena outdoor do a wonderful job explaining the geology and cultural aspects of their environment
Morning Time Travel & Gorgeous Gorges Tour
Morning Time Travel & Gorgeous Gorges Tour
Flinders Ranges

Jackie was our guide and we thought she was really informative and interesting.

Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Flinders Ranges

Excellent tour with a local guide who explained the significance of the drawings in the canyon and told stories about his people in a quiet way. Really enjoyed this tour

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 06, 2024

It was my absolute pleasure working with you again!

trip to New Zealand
New Zealand | Feb 14 - Mar 8, 2024

Nancy
Nancy K.
Largo, FL | Reviewed on Apr 03, 2024

John and I have completed our trip to New Zealand and had a wonderful experience thanks to Connie. We were greeted at every
stop with friendly ground transportation people allowing us to travel worry free. Our hotels were all impeccably clean and located within walking distances to city centers. The excursions she set up were wonderful including the wine tasting tour and TSS Earnslaw evening in Queenstown, and the boat ride on Milford Sound.
We would highly recommend a trip to New Zealand planned by Connie at KIMKIM.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Apr 03, 2024

Dear Nancy and John,

We appreciate your feedback and are delighted you enjoyed New Zealand. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. I am so happy I met you and John, and I hope to see you again on one of our trips.
Thank you very much
Connie

Tripof a lifetime to Australia
Australia | Feb 11 - Mar 1, 2024

A
Anne F.
Canada | Reviewed on Mar 29, 2024
We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of. It's hard to pick a highlight because each was special in its... Read more

We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of.

It's hard to pick a highlight because each was special in its own way. In Melbourne we explored back alleys on a foodie walking tour, the perimeter by bike, and the Great Ocean Road with a small group in a coach. Near Adelaide we spotted all sorts of wildlife with a 2-day trip to Kangaroo Island, getting amazingly close to koalas, seals, and birds of all kinds. In Cairns our excursion to the Great Barrier Reef accommodated the various abilities of our family to dive and snorkel among the spectacular fish. While the Daintree are is still recovering from a devastating cyclone, we were still able to visit the ancient rainforest and encounter crocs and cassowaries.

Overall a rewarding experience - would recommend KimKim for any extended trip.

Hotel Reviews
Mercure Melbourne Southbank
Southbank

My family of three stayed five nights at this highrise hotel south of the river. Mercure is a reliable brand - the rooms were impeccable; the hotel coffee bar made breakfast simple adn easy. The location is handy to many great restaurants and the arts district. Just across the river you can catch several free CBD trams to get around the downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adabco Boutique Hotel
Adelaide

Our family of three stayed three nights at the Adabco. It's less of a "boutique" hotel than a small conference centre created out of a former boys boarding school. The rooms are on the small side and the decor a wee bit tired, though quite clean. On the other hand, each floor has a full kitchen and eating area, while the ground floor has several large meeting rooms. The staff was amazing, esp around early and late arrivals/departures. Location is just outside the main downtown area, but still withing walking distance of the Central Market food court, the Botanic Gardens, and shopping / dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Village Tropical Retreat & Apartments
Cairns, QLD

Our family of three stayed for five nights. We were upgraded to one of their apartment units, which really helped for our longer stay (and young adult daughter's privacy!). Somewhat modest, but well equipped and perfect for our needs - bonus was a small apartment complex pool, which helped on the hot humid summer days. Location was a couple of blocks from the waterfront boardwalk, just outside the main downtown area, and about a 15-minute walk to the harbour. Although we didn't take it, the bus route to the beaches north of the city runs right past it. Also a short walk to convenience stores and cafes. One bonus was the authentic Balinese restaurant on site, which produced a memorable rijstafel for us. Staff was lovely and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Best of Melbourne by Bike
Afternoon Best of Melbourne by Bike
Melbourne

We joined a group of ten to explore the perimeter of the CBD. As we made our way from the port to the Botanic Gardens, the sports complexes, the inner suburbs, and the State Library, among other sites, our enthusiastic guide stopped to give us bits of Australian and Melbourne history. We had two snack stops along the way. The tour went at a good pace for the varying abilities of the group and the intense heat of the February summer day. The bikes were n excellent condition and easy to ride. Our guide made sure we were all safe as we navigated traffic. A great way to explore beyond what you could reach on foot in the same amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

We joined a small coach tour with Oceania Tours for a long but rewarding day. Trying to cover the Great Ocean Road in one day is going to be a whirlwind no matter what, as well as a race to get ahead of the many full size coaches all going to the same stops at the same time. Luckily we had a nimble van driven by our amazing guide who was not only able to stay a step ahead, but also take us off the beaten path to where the larger coaches can't reach. We first wound past incredible views of the "surf" beaches, stopping to catch a glimpse of koalas in their tree habitats. We had lunch in Apollo Bay, with a short visit to put our toes in the ocean. We finished with a somewhat crowded stop at the Twelve Apostles rock formation and a short exploration of neighbouring formations, all the while getting lots of great stories about the unfortunate folks who had washed up on these inhospitable shores centuries ago. In between was my favourite part - a visit to the ancient rainforest of the Otway Ranges, one of the last original sites of untouched wilderness in Australia. We got a final bonus stop to view a huge flock of white cockatoos. Our guide was very knowledgeable about each area's natural and cultural history. She was very accommodating of the group's varying walking abilities. She also supplied an enjoyable Aussie soundtrack for the trip, which helped make the long drive back fun. Would recommend!

Quality of Experience
Food
Don't eat at the pub
Guides, Drivers and Staff
Transport
Afternoon Melbourne Foodie Discovery Tour
Afternoon Melbourne Foodie Discovery Tour
Melbourne

Why not kill two birds with one stone? You can join this Walk Melbourne Tours backstreet crawl to discover the many alleyways of Melbourne and have some great food at the same time! Our guide was a long time Melbourne resident eager to let us in on the secret spaces of her city. We learned about the origin of alleys and how they were planned as integral part of the original city - and have since morphed into nooks with lots of tiny but respectable cafes, boutiques, and lots of fascinating street art. We found a hidden art deco gem, a few converted industrial spaces, and stayed protected from the harsh afternoon sun. Our food adventure took us around the globe and through several small but satisfying courses, including of course Melbourne's famous coffee. Our group was small enough we bonded quite well and even hung out for drinks at the end. Even for those coming from big cities, it would have been tricky find our way through the maze of alleys on our own and to suss out the best places to stop. Very much worth doing!

Quality of Experience
Guides, Drivers and Staff
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
Australia

Our family of three started the tour from our hotel. Our bus driver was very punctual picking us up at 6.15 ahead of getting folks at the bus station. The 90 minute ride to the ferry docks was filled with lots of useful info about the countryside we were travelling through. The ferry itself was modern, with lots of comfortable seating, toilets, and even a bar to keep everyone happy for the 45-minute crossing. Once we got to Kangaroo Island, we lucked out and were the only ones on this small group trip, so we were able to get a bit of a private tour. Our mini-coach made several stops to do short walks both inland and at the sea shore, our guide pointing out wildlife along the way and talking about how the wildfires of 2020 had affected this island. Lunch was a fun picnic in a secluded riverside BBQ area. The highlight of the day was definitely the seal sanctuary, where a certified ranger brought us down to the beach where we could see the seals relatively close up, lounging in their natural habitat. On the way to our hotel, after visiting eucalyptus and honey farms, we stopped at a gin distillery (at our request), where we got to see a koala right above our heads. Our accommodation at the Mercure at American River was amazing - a very comfortable room in a serene and beautiful setting right on the water, where we could watch the sunrise and many birds, as well as go on short walks in the surrounding area. Dinner there was very good as well. Day Two we stopped at some more beautiful beaches, explored the incredible Remarkable Rocks formation, and saw the sea lion colony below the cliffs, plus enjoyed another picnic lunch. The dinner time ferry ride and long bus trip home got us back well after dark, but we ended up sleeping on the bus anyway after two long days of sunny sightseeing. Taking two days and a small coach to see the island was a great way to get around and see almost everything. Definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Dolphin Sanctuary Guided Eco Kayak Tour
Morning Dolphin Sanctuary Guided Eco Kayak Tour
Adelaide

The tour started in the remote port area of Adelaide. Our kayaking guides made sure we were well sunscreened and hydrated before taking us out in double boats. We paddled around a calm area of the port, exploring mangroves and a couple of old shipwrecks lying the shallow water. We saw many birds, but it wasn't until we were almost back to shore that we spotted out dolphins - a whole little family coming through, right past us. It was a long wait, but worth the effort! This trip is suitable for people of all ages and abilities, even if you have never kayaked before.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Kuranda Rainforest Tour
Full-Day Kuranda Rainforest Tour
Australia

We had been expecting a ride on the famous Kuranda Scenic Railway, but the tracks had been washed out during a December cyclone, so the company had to readjust the tour. Instead, we were taken from our hotel by coach to a "Rainforestaion" about half way up the mountain, followed by another coach ride after lunch to the village of Kuranda at the top, then a gondola ride back down. We weren't expecting much (in fact we worried the whole thing was a Disney-fied version of Australia) , but the Rainforestation turned out to be a fun morning. We got to see several wild animals up close in the refuge section, including a cassowary, several friendly wallabies, koalas, snakes, Tasmanian devils, and two massive crocodiles - we were lucky to witness croc feeding time and learn a very healthy fear of these prehistoric beasts. We also got to learn about Aboriginal traditions, watch spear throwing and dancing demonstrations, and try our hand at boomerang throwing. We also learned about the rainforest in during a ride in an amphibious army "duck" vehicle. Lunch was a nice though unremarkable buffet. Kuranda village includes a main street and "village" of various artisan vendors, which we didn't spend much time in. There is also the original hippie Kuranda village, with lots of little kiosks built into the hillside at all angles, which was more fun to explore. We decided to spend our time taking a short hike though the forest before catching the gondola back to the bottom. The trail was well marked and easy to follow. For the gondola ride there is an app to download and listen to - we managed to mis-load it, so didn't get the full experience, though the view is spectacular no matter what. We did get off at the two stops on the way down to see and hear the incredible waterfalls. Once at the bottom we got a coach ride back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Australia

Two of our group scuba dives, the other one doesn't so we needed a trip that could accommodate everyone. Reef Magic turned out to be great for all of us. Their comfortable boat took us out to their private pontoon on the reef. At the reef, there was an area roped off for snorkelling. There was lots of equipment for everyone, so although many folks rushed to grab suits and snorkels, you could also take your time and not worry about missing out. They encouraged everyone to try it, even the non swimmers, whom they offered life jackets and pool floaties to help with buoyancy. They even supplied special suits to protect folks form jelly fish stings, common in February. For scuba newbies there was a Discover Scuba option, which was also a very safe way to get folks in the deeper water. For those not getting into the water there was a glass observation deck and even a "semi-submersible" little boat ride my daughter went on after scuba diving. My two scuba dives were well led; my husband's snorkel safari was also fun. While the dives weren't the most adventurous, they were a good length and we saw lots of amazing sea life. The staff included marine biologists who gave demonstrations and did a fun and informational fish feeding. Lunch was a very good buffet, again with lots of food for all. The staff on the boat were excellent at taking care of us and our safety and managing the needs of a huge crowd of folks. The only thing that sort of ruined our day were the really rude group of tourists who made us move our gear bags and then later stole our seats. Overall a great way to access the reef in a safe and enjoyable way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Full-Day Daintree Rainforest Tour & 4WD Adventure
Full-Day Daintree Rainforest Tour & 4WD Adventure
Cairns

The regular Billy Tea Safari tour was edited somewhat owing to several roads having been washed out during a cyclone in December. Nevertheless, we explored quite a bit and got a full sense of the rainforest and its inhabitants. Our guide was a local who was passionate and very knowledgeable about nature. On the long drive from our hotel in Cairns to the edge of the Daintree we learned a lot about the flora and fauna, as well as the impact of the cyclone on the area, its industries and residents. Among the various stops, we got a fabulous view from near the top of the mountain (after a vertigo-inducing set of switchbacks getting up there), a river boat crossing where we attempted spot crocs, a short walk along a riverside boardwalk to see ancient ferns and gushing waterfalls (and spiders!), and a chance meeting with a wild cassowary. We enjoyed delicious lunch at the Heritage Inn, where we also had a cool dip in a crocodile-free water hole. Later in the afternoon we got homemade ice cream at a small plantation that grows its own tropical fruit. The drive home featured lots of great Aussie rock tunes.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 29, 2024

Wow, Anne!! What a fantastic review. THANK YOU SO MUCH! Your detailed review and feedback are very much appreciated. It truly enjoyed working with you and planning your family vacation. I loved all the pictures you sent me, too. If you ever plan on visiting another part of the South Pacific, you know who to call. Thank you again and keep in touch!
Cheers,
Paula

Paula at KimKim arranged a great 8 day tour f...
Australia | Mar 16 - Mar 23, 2024

W
William S.
Dallas, TX | Reviewed on Mar 27, 2024
Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems Read more

Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems

Hotel Reviews
Parkroyal Darling Harbour
Sydney

Location on the Harbour is great - easy to get around - clean - good breakfast

Emu Walk Apartments
Yulara

These accommodations were awesome - had a kitchen and washer / dryer - gave us a chance to wash everything 1/2 way thru the trip

Authenticity & Character
Nice
Location
Next to everything
Staff
Helfull
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Good location close to ward - near everything - breakfast is ok - staff helpfull

Activity Reviews
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This tour is all day but worth it - the mountains and valleys are breathtaking. Listen to the driver , full of great facts.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was awesome
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This is a good activity and great way to kick off Urulu. The sunset is amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Uluru Highlights
Morning Uluru Highlights
Uluru

This is a great tour - very interesting- the tour of Ayers Rock is fascinating

Quality of Experience
The Emu apartments are great, next to hotels but get kitchen and washer / dryer
Guides, Drivers and Staff
Transport
 Full-Day Daintree Rainforest Tour & 4WD Adventure
Full-Day Daintree Rainforest Tour & 4WD Adventure
Cairns

This is a full day tour, very interesting- saw so much

Quality of Experience
Guides, Drivers and Staff
Our driver was great
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 15, 2024

Thank you so much for taking the time to write this review, William. I appreciate it greatly.
I'm so happy to hear that you and Janet had a wonderful vacation. Thank you for trusting me in helping you book your trip. Let me know if you plan on traveling to any other South Pacific destination and I will be more than happy to assist you. Take care and keep in touch!
Cheers,
Paula

An incredible trip, with a travel expert who listened to what my interests were!
New Zealand | Feb 15 - Feb 25, 2024

William
William T.
Chicago, IL | Reviewed on Mar 12, 2024
What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a... Read more

What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a Māori Pa, (hill fortress) mentioned in Cook’s journals, as well as a great scenic overlook of Cook’s Bay. A trip to Sanctuary Mountain was good, but one of my best experiences was the overnight on Kapiti Island with its incredible bird life! A small group tour of Zealandia Preserve at night finally got me a wild Kiwi sighting. Oops, lol, I forgot to mention my private tour of a Kiwi hatchery which was awesome! Thank you Liz! Last but not least, was my private tour of the New Zealand Museum in Wellington, where my guide exceeded my expectations as she changed her standard tour to cater to my paleontology interests and Captain Cook exhibits there. All in all, a dream trip of a lifetime, well done!

Hotel Review
Grand Mercure Puka Park Resort
Pauanui

Best breakfasts of my entire trip! They have a great fruit selection and I was blown away by the fresh, ripe, Strawberries served every morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 12, 2024

Well Bill, that was an amazing trip and I am so glad we were able to get you the special people to guide you and made your trip special. I really appreciate your feedback and the beautiful review, and I have to tell you that on my part it was equally enjoyable to work with you. You have so many unique interests which made our conversations through the planning very fun! And I learned a lot about Captain Cook!!

Thank you again, and please reach out to us if we can help with any travel in the future. Again, it was a pleasure!

Liz

Each experience in Australia was outstanding....
Australia | Feb 20 - Mar 3, 2024

J
Joan B.
Minneapolis, MN | Reviewed on Mar 09, 2024
Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!! Thanks to Liz, our specialist, only the best was recommended to make our trip memorable. We’re grateful for the ease of planning and execution of a remarkable journey. Read more

Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!!

Thanks to Liz, our specialist, only the best was recommended to make our trip memorable.

We’re grateful for the ease of planning and execution of a remarkable journey.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mayfair Hotel
Adelaide
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks, Sydney
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Full Day Phillip Island & Moonlight Sanctuary with Dinner
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Yarra Valley Food and Wine Journey
Full Day Yarra Valley Food and Wine Journey
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island In Style — 2 Days / 1 Night
Kangaroo Island In Style — 2 Days / 1 Night
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Joan,
Thank you very much for the feedback and the amazing review. I really enjoyed working with you and I am very glad you loved the country and the experiences.
Please reach out to us any time ! I'll be happy to work with you again and plan another wonderful trip.

Cheers and thanks again!
Liz

trip to Australia in February 2024 was am...
Australia | Feb 2 - Feb 21, 2024

PAM
PAM B.
Denver, CO | Reviewed on Mar 07, 2024
Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan...
Read more

Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan (sp?)
We also had an amazing guide at the Bonorang Wildlife Sanctuary.
The accommodations at Freycinet National Park and at the Old Woolstore Apt. Hotel in Hobart were spacious and well appointed.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 15, 2024

Thank you so much Pam & Jim for taking the time to write a wonderful review and sending me some feedback from your trip to Australia. I loved seeing your pictures and I'm so happy you had a memorable vacation. Please don't hesitate to contact me if you plan on visiting New Zealand or any other destination in the South Pacific. Take care and I will keep in touch!
Cheers and thank you again!
~Paula