1932 messages
active 9 mins ago

Andy Carroll

Leading a young and dynamic team across Asia, gives me a huge sense of pride and privilege. Working amongst such dedicated professionals, passionate about their country, regions and specialities is truly inspiring and my daily motivation to share this with as many people as possible. Working in an industry that gets the chance to create those "once in a lifetime moments" is fantastic, it is also how I operate, as everyones moments are different, we need to understand clearly what it is that you desire and then make this come alive for you!

Treating every single person as an individual, delivering them the moments that they recall time after time, sharing those with their loved ones, to have you reflect on the time with us as the greatest trip of your life, this is what we aspire to achieve!

How did you get involved in travel?

"Travel was introduced to me very early in life, it soon became more obvious it would shape my future far greater than I had imagined, I thought I would be an English footballer, cricketer or swimmer obviously! However, after reality had decided my pursuits of sporting greatness would not be realized, it was clear my passion of travel had already been in place for some time, traveling through Europe and North Africa before the end of my teens, which included many trips on my own even as school boy my desire to see more and international relationships created made this relatively easy to do, well to me it was easy.... Spending holidays exploring Greece and the islands in particular resinate with me to this day, the diversity of the country, the opening arms of the locals, the clear waters and clean beaches, to a teenage boy it was almost enough to make you think you need not venture any further.

However, my family did travel further and fortunately they even invited me to join them, before long I had been to many more destinations and continents. As I sat deciding on my future career, looking at another stunning sunset during our "last family" vacation, with no calls about my sporting careers, my decision was a simple one, to make travel not my job but my life. Now, some 21 years later it is still a huge part of my life, one that has taken me further than I ever imagined, living in America for 5 years and now in Asia for 6 years and counting, it is one I am exceedingly happy I made.

I love to travel, I love to tell others my tales and expereinces, I love to arrange them their trips and give them the same feelings I have. Whether your first trip or an experienced traveller, I want to make the feelings the same as I have had for so long about travel, that sense of excitement and enjoyment and to return home painting pictures with your words, making others want to leave their comfort zones and travel more.... "

Please share a unique travel experience you will never forget.

"I have been fortunate to have so many incredible and unique experiences, It is hard to pick one that stands out as they all have special meanings for the time. Watching a shower of falling stars under the clearest skies of Northern Thailand, one after another they fell with crystal clear skies, no light pollution, with just me and my family present is one. Perhaps my first scuba dive experience with sharks in the wild another. Being the first English person a village had ever met in Vietnam another moment that makes you feel the world is still much bigger than we imagine! Being taken in as member of family in Thailand as they prepared the best beef they could afford at that time, it was beef stomach which was at best chewy, the faces of the family smiling made it easy to swallow though. Eating a fresh caught lunch at a tiny tavern on a Greek beach, having to explain although I brought the seafood, I do not eat it.
Trying to sell my sister to camel herder in the deserts of Northern Africa, I was offered 3 before my mother realized my intentions... The list is almost endless!

For me each travel experience is unique, creating more of them is my passion, now for my family as well. Although they may not be as "

Featured trips & expertise

Limestone outcrops in Halong Bay

Best Of Northern Vietnam - 7-Day Itinerary

Explore the best of northern Vietnam on this week-long tour. You'll go trekking, explore the Hanoi's diverse architecture, visit local ethnic communities, and end it all with a picturesque boat ride in Hanoi Bay.

Highlights of Mandalay and Bagan - 5 Days

This 5-day Myanmar introduction showcases the best of the two cities plus ensures you forge a genuine connection with the people and culture. Whether as an introduction to Myanmar or as an add-on to a Yangon stopover, this trip is sure to satisfy the history-loving traveler.

Recent trip reviews for Andy

Vietnam post medical clinic, Vietnam - Jan 5 - Jan 7, 2018

Traveler: Amy J. - Local specialist: Andy Carroll

Everything from KimKim was great. I had a large group with a lot of moving parts. Andy was calm, cool, and collected each step of the way. I had some people in the group who extended their stays for private tours - Andy helped them each individually and gave them exactly what they wanted. I couldn't have asked for more. The chat setup made communication easy, payment was a simple link, and when one member of my group had an emergency visa problem, KimKim stepped in and got it done in... read more

Everything from KimKim was great. I had a large group with a lot of moving parts. Andy was calm, cool, and collected each step of the way. I had some people in the group who extended their stays for private tours - Andy helped them each individually and gave them exactly what they wanted. I couldn't have asked for more. The chat setup made communication easy, payment was a simple link, and when one member of my group had an emergency visa problem, KimKim stepped in and got it done in less than 12 hours with concierges service. The entire staff is great at KimKim and they work beautifully together as a team to make everything perfect and more. I will be using KimKim again for groups in the future! Thank you, Andy!!

Andy Carroll, local specialist, responded to this review:

Hi Amy,

It was my and the entire teams pleasure to work with you and make this trip happen, my only disappointment was not getting the chance to meet you in person! Thank you for such a wonderful review, it really does mean a lot to me and all involved.

Thank you as well, for coming to Asia to help others, I am sure those people are even more thankful thank we are.

I hope to get chance to meet you on your next journey Amy, it will be my pleasure to assist you again.

Take care and many thanks,

Andy

First time in vietnam , Vietnam - Dec 23 - Jan 2, 2018

Traveler: M K. - Local specialist: Andy Carroll

Had a fantastic trip. Well worth it. I would recommend Kimkim to anyone that would like their trip organised for them. Andy was really easy to communicate with and our guide Dat was very knowledgeable and accommodating.

Andy Carroll, local specialist, responded to this review:

Hi Michael,

Thank you for such a positive review, it was really a pleasure to help you discover Vietnam. I hope to welcome you back to the region again one day soon. I will be sure to pass your comments on to Dat as well, he is one of our top guides.

Thanks again Michael and all the very best for the New Year,

Andy

Vietnam, Vietnam - Nov 27 - Dec 13, 2017

Traveler: Mark F. - Local specialist: Andy Carroll

The trip was simply amazing. We loved all our hotels as well as our guides. The only area we were disappointed with was communication with Andy. He never checked in with us once during our 17 days in Vietnam and Cambodia. When we emailed him from the states he was slow to respond and sometimes failed to address our questions. When we emailed him from Vietnam he was slow to respond, sometimes inaccurate in his responses and one time failed to respond at all, regarding a timely issue.

North vietnam & laos, Vietnam - Jul 1 - Jul 21, 2017

Traveler: Jennifer C. - Local specialist: Andy Carroll

The trip planning was great. Trying to get 7 people organized was like trying to herd cats, but all our requests were handled well.

Andy Carroll, local specialist, responded to this review:

HI Jennifer,

It was a real pleasure to assist you all, I am just happy you all enjoyed your time here. If I can ever be of any assistance i'd be more than happy to help you with the herding.

Many thanks,

Andy

Vietnam and thailand, Vietnam - May 29 - Jun 17, 2017

Traveler: Nicola M. - Local specialist: Andy Carroll

Andy went through all the details prior to our visit, so when we arrived, the trip was tailored to exactly what we had asked. The organization, once we were in Vietnam, was excellent. Someone was always waiting to meet us, and the guides were all friendly and informative.

No effort was spared to make little tweaks and changes. Correspondence was friendly and made us feel very comfortable about trusting Andy with our trip.

Andy Carroll, local specialist, responded to this review:

Hi Nicola,

Thank you for such a lovely review, it was my pleasure to help you arrange such a big and exciting trip. Not to mention with a birthday involved too. Thank you again for joining me for a beer or two here, it was a lovely evening.

My thanks again,
Andy

Northern vietnam, Vietnam - May 10 - May 17, 2017

Traveler: melanie j. - Local specialist: Andy Carroll

Really impressive timely response and really appreciated the flexibility to make changes to accommodate different dates. Having now visited Vietnam our only comment would be that it would perhaps have been good to get more and wider suggestions to choose from to tailor the trip e.g. a cooking experience or an interesting stop on the car journey from Sapa to Hanoi. it did feel a bit as if we were on the 'standard' tourist circuit that could have been booked fairly easily locally - although the... read more

Really impressive timely response and really appreciated the flexibility to make changes to accommodate different dates. Having now visited Vietnam our only comment would be that it would perhaps have been good to get more and wider suggestions to choose from to tailor the trip e.g. a cooking experience or an interesting stop on the car journey from Sapa to Hanoi. it did feel a bit as if we were on the 'standard' tourist circuit that could have been booked fairly easily locally - although the service level we got from having booked with you ( guide, driver) was excellent

The guide Ngoc was really excellent. very knowledgeable, helpful, punctual and happy to move things around ( e.g lunch booking when we opted to leave Sapa early because of the rain) . A great guy we'd be happy to recommend to friends.

Myanmar, laos and cambodia, Laos - Mar 15 - Apr 7, 2017

Traveler: Gregory P. - Local specialist: Andy Carroll

Overall, the trip was very good. There could have been a lot more communication about the daily itinerary and I wish that there had been more optionality provided for what was done each day. For example, when visiting the Elephant Sanctuary, there were several tour options that the sanctuary provided, but one of the tour was just selected for me without providing me an option (when I would have preferred to be on another tour). Also, I feel like many of the days ended the activities... read more

Overall, the trip was very good. There could have been a lot more communication about the daily itinerary and I wish that there had been more optionality provided for what was done each day. For example, when visiting the Elephant Sanctuary, there were several tour options that the sanctuary provided, but one of the tour was just selected for me without providing me an option (when I would have preferred to be on another tour). Also, I feel like many of the days ended the activities earlier than expected without any option to visit more sites or deviate from the itinerary. Overall, while the tour was great, I was expecting more for the money that I paid (even despite the fact that I realize I paid a premium for being a solo traveler).

Andy was phenomenal in some respects, especially when I was presented with a health issue. But again, some of my comments about the optionality of the trip and the communication could have applied. I think we could have come up with a more tailed trip for me if I had been provided more options and there had been more communication.