Kimkim Trip Reviews

4.8
Based on 22,154 ratings
Read 22,154 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall well planned and executed trip.
Croatia | Sep 27 - Oct 4, 2026

B
Blake B.
Dallas, TX | Reviewed on Oct 05, 2026
Overall, we thoroughly enjoyed our trip through Croatia. Tina put together an excellent itinerary that gave us the opportunity to experience Croatia from Split north through Zadar, Plitvice Lakes, Istria and finally Zagreb. We enjoyed every town we visited, and the overall routing and pace worked very well for us. Our two private guides were among the highlights of the trip. In Split, Dino was outstanding. As a college professor of history, he did an excellent job introducing us not only... Read more

Overall, we thoroughly enjoyed our trip through Croatia. Tina put together an excellent itinerary that gave us the opportunity to experience Croatia from Split north through Zadar, Plitvice Lakes, Istria and finally Zagreb. We enjoyed every town we visited, and the overall routing and pace worked very well for us.

Our two private guides were among the highlights of the trip. In Split, Dino was outstanding. As a college professor of history, he did an excellent job introducing us not only to Split and Diocletian's Palace, but also to Croatian history. He was knowledgeable, engaging and brought the history of the city to life.

Our private tour of Zagreb with Josipa was equally excellent. She was one of the best guides we had on the trip and every bit on the same level as Dino. Both guides added tremendously to our understanding and enjoyment of the cities they showed us.

We used VoiceMap to explore Zadar on our own, which worked very well.

Plitvice Lakes National Park was another highlight and is an absolute must-see. It is beautiful and extremely well organized. We could easily see returning someday and spending more time exploring the park.

The accommodations were generally very good. Our room in Split was large but fairly basic. The hotel was a short walk from where we were dropped off, as we had been told, and breakfast was good.

Zrinka House near Plitvice was outstanding. The rooms were excellent, and Zrinka and her daughter Barbara provided exceptional personal service. We would highly recommend staying there.

Hotel Mauro in Poreč was another excellent choice. The location in the Old Town was perfect, the staff provided superb service, and breakfast was excellent. Because the hotel is in the pedestrian area, parking is located elsewhere, but the hotel's shuttle service between the parking lot and hotel worked very well. Parking was €20 per day, which Tina had made us aware of in advance.

The Best Western in Zagreb was very conveniently located in the heart of the city and within easy walking distance of the city center. Breakfast was excellent. Our only negative was the size of the room. It was extremely small. There was not enough room for both of us to access our luggage at the same time, so we had to take turns.

We ultimately decided to skip Hum on our drive to Zagreb and headed directly to Zagreb instead. Throughout the trip, the self-driving portion worked well, and the final transfer from our Zagreb hotel to the airport was seamless.

The primary area where our experience with KimKim and Tina could have been better was communication during the planning process. There were several occasions when questions went unanswered for days, and on one occasion I followed up by asking whether we were still working together. This became particularly concerning after we had made final payment.

To Tina's credit, when I raised the issue directly, she acknowledged my concern, apologized and addressed it. Communication improved considerably as our departure approached, we had her WhatsApp number if we needed assistance while traveling, and she checked in with us as the trip approached. Once we were in Croatia, we felt comfortable that we had a way to reach her if we needed help.

There was one unfortunate oversight involving the truffle hunting and tasting experience that was included in our package but inadvertently left out of the final itinerary. We did not discover the error until after the day it was originally supposed to occur. Tina immediately took responsibility, apologized and offered to arrange the experience for the following morning at no additional cost. We decided to continue to Zagreb instead, and Tina promptly requested a refund for the missed activity. Mistakes can happen, and we appreciated the way she handled it once it was discovered.

Overall, this was a wonderful trip, and we are very pleased with the experience Tina put together for us. The itinerary was well designed, the accommodations were well located, the driving portion worked well, and Dino and Josipa were exceptional guides. Most importantly, we came away feeling that we had experienced several very different parts of Croatia rather than simply visiting one or two major tourist destinations.

Tina deserves a great deal of credit for putting all those pieces together. More consistent and timely communication during the planning process and closer attention to the final itinerary details would have made an already excellent trip even better.

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

The Best Western in Zagreb was very conveniently located in the heart of the city and within easy walking distance of the city center. Breakfast was excellent. Our only negative was the size of the room. It was extremely small. There was not enough room for both of us to access our luggage at the same time, so we had to take turns.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very small room.
Boutique Hotel Mauro
Poreč

Hotel Mauro in Poreč was another excellent choice. The location in the Old Town was perfect, the staff provided superb service, and breakfast was excellent. Because the hotel is in the pedestrian area, parking is located elsewhere, but the hotel's shuttle service between the parking lot and hotel worked very well. Parking was €20 per day, which Tina had made us aware of in advance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zrinka House
Grabovac

Zrinka House near Plitvice was outstanding. The rooms were excellent, and Zrinka and her daughter Barbara provided exceptional personal service. We would highly recommend staying there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split

Our room in Split was large but fairly basic. The hotel was a short walk from where we were dropped off, as we had been told, and breakfast was good.

Authenticity & Character
Location
In the middle of the pedestrian shopping district
Staff
Cleanliness & Comfort
Sparse accommodations. Bed mattress is located on the floor.
Local specialist: Tina Rajkovic

Our trip organized by Amandine was.a pleasure.
France | Sep 19 - Sep 24, 2026

T
Tom F.
Johnstown, CO, USA | Reviewed on Oct 05, 2026

Our trip booked and organized by Amandine was wonderful. We suggested a general itinerary and Amandine took it from there. We reviewed her suggestions for hotels -- both excellent mid-priced venues, and she suggested a few winery visits and other tour opportunities. Best of all she arranged transport from the train to the hotels, then from hotels to airport at the end of the trip. She was easy to work with and responsive to ideas for walking tours and open days.

Local specialist: Amandine Baillarguès

AMAZING!
Peru | Sep 10 - Sep 22, 2026

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Tina B.
Los Angeles, CA | Reviewed on Oct 05, 2026
Eduardo was amazing! We are a family of five and so we had a lot of opinions and needs...which kept changing. Eduardo responded kindly and quickly to each of our last minute requests. Everything Eduardo planned for us was seam-less. I really appreciate that he was available by WhatApp throughout our trip...that really helped. Thank you for a wonderful trip Eduardo! Read more

Eduardo was amazing!

We are a family of five and so we had a lot of opinions and needs...which kept changing. Eduardo responded kindly and quickly to each of our last minute requests. Everything Eduardo planned for us was seam-less. I really appreciate that he was available by WhatApp throughout our trip...that really helped.

Thank you for a wonderful trip Eduardo!

Activity Review
Machu Picchu Excursion: Aguas Calientes - Only Guidance  + Consetur Bus
Machu Picchu Excursion: Aguas Calientes - Only Guidance + Consetur Bus
Peru
Quality of Experience
Guides, Drivers and Staff
All the drivers were fine, only one was less than amazing.
Transport
Local specialist: Eduardo Ponce

Most amazing trip to Paris!
France | Sep 27 - Oct 4, 2026

Carol Ann
Carol Ann H.
Atlanta, GA | Reviewed on Oct 05, 2026
If I could do 4.9 I would . I had an excellent experience with KimKim and Liz. Let me preface that I’ve never used a Travel Advisor so I didn’t know what to expect or how to go about it. I’ve also never been to Europe so was going in totally blind by what to do / where to stay, etc. we nailed down our stay and tours. After changing my mind about the hotel, I was informed that it was non refundable so we couldn’t switch it . So this would be my only complaint is knowing it was non refundable... Read more

If I could do 4.9 I would . I had an excellent experience with KimKim and Liz. Let me preface that I’ve never used a Travel Advisor so I didn’t know what to expect or how to go about it. I’ve also never been to Europe so was going in totally blind by what to do / where to stay, etc. we nailed down our stay and tours. After changing my mind about the hotel, I was informed that it was non refundable so we couldn’t switch it . So this would be my only complaint is knowing it was non refundable before booking . Like I said, my first time doing this, so maybe it’s known that the hotels there are non refundable, I just didn’t know. Regardless it ended up being a wonderful trip! The location was wonderful, the hotel itself not as clean or updated as we would have liked but the kimkim staff reached out to hotel and they cleaned extra and left a nice note in our room with a bar of Parisian chocolate. Very kind.
The tours Liz booked were amazing! They were all just me and my husband so we felt like we really got the experience of the landmarks, we did the Louvre, Normandy, Versailles, a local food tour with small tastings of pastries , chocolates and local cuisine ( maybe my favorite tour 😋) we also were able to go right in the places with a guide, even though lines were long! That was a nice touch! When we wanted to cancel a tour, because we Just wanted a free afternoon to stroll the streets, kimkim was able to cancel for us. Overall , a wonderful trip for my first time in Paris! I hope to go back again!

Hotel Review
Citadines Saint-Germain-des-Prés
Paris
Authenticity & Character
Location
Close to places we wanted to see and very friendly area and easy to navigate!
Staff
Cleanliness & Comfort
Update and fix broken things . Clean things a little more
Activity Reviews
Montmartre Local Food Walk
Montmartre Local Food Walk
Paris

Coming from someone who isnt really a foodie, this was probably one of my favorite tours! Learning about the French food, how it is sourced and grown was so eye opening! Especially coming from America, where it is all processed for it to be shipped out quickly and made with all kinds of ingredients that really are not for the good of our population. Not only is the food good it is about enjoying the food and each other as you sit down for a meal. Nothing is quick and at your fingertips, hence the reason for the freshness of it all! Our Guide, was so knowledgable, friendly and made everything seamless. we tried chocolates, croissants, and es cargot at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Marais Pastry & Chocolate Tasting Experience
Marais Pastry & Chocolate Tasting Experience
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

This was our last big tour. We knew it could be overwhelming to see but having Felix walk us around to some of the major exhibits made it all the more memorable. We didn’t get overwhelmed and each exhibit he gave us the whole story and background and very knowledgeable about them! He led us to places that weren’t as crowded , which we really appreciated and once again able to walk right in without waiting in line, expect to check bags, which was very quick. I am not even a museum person but having a private guide and being engaged with us was fantastic!! Highly recommend the way to see the Louvre! Also should watch the DaVinci Code before going !

Quality of Experience
Guides, Drivers and Staff
Uncovered Paris’ Treasures on a Private Tuk-Tuk Experience
Uncovered Paris’ Treasures on a Private Tuk-Tuk Experience
Paris

Even though it rained our driver was able to cover the sides so we didn’t get wet. Our guide Adriana was so sweet. She led us around so many places that we probably would never see in foot. She would stop at locations to let us take photos. She was very knowledgeable and helpful with any local questions we had. We had a really fun morning and a great way to start our trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Paris to Normandy: Remembering D-Day
Paris to Normandy: Remembering D-Day
Paris

Wonderful full day of learning all about the Beaches of Normandy. This has been on my list for a long time! My Grandfather was there and learning more of his experience was very moving . Our Guide Carlyle was wonderful and very knowledgeable . We were able to go inside bunkers , the museum was so enlightening!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist

Fabio is the greatest!
Italy | Sep 20 - Oct 1, 2026

Mary
Mary P.
Ashburn, VA | Reviewed on Oct 05, 2026
Fabio went above and beyond to make this trip smooth and so special. Our drivers were always right where we expected and our guides were lovely. Nadir of Scarlett Services in Venice really took great pride in providing excellent service to us and taught a few things even though not an official tour guide per se. Private gondola ride, small group tours in Rome were exceptional. I will turn to KimKim in the future for my travel needs! Read more

Fabio went above and beyond to make this trip smooth and so special. Our drivers were always right where we expected and our guides were lovely. Nadir of Scarlett Services in Venice really took great pride in providing excellent service to us and taught a few things even though not an official tour guide per se. Private gondola ride, small group tours in Rome were exceptional. I will turn to KimKim in the future for my travel needs!

Activity Reviews
Vatican Museums & Sistine Chapel Tour
Vatican Museums & Sistine Chapel Tour
Rome

Knowledgeable and experienced guide! I struggled with the over ear version for communication but just held it in place

Quality of Experience
Guides, Drivers and Staff
Venice Gondola Ride
Venice Gondola Ride
Venice

Lovely sunset views, private ride with great operator.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome

Guide was so interesting and informative. Walking pace was just right! Plenty of photo opportunities and a bathroom break midway through was greatly appreciated!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 05, 2026
Buongiorno Mary, Thank you so much for your wonderful review and for taking the time to share your experience. It was truly a pleasure helping you and Mike plan this special journey, and I am delighted to hear that everything went smoothly from start to finish. I was especially pleased to read your kind words about Nadir in Venice. He is passionate about what he does, and I will be sure to pass along your compliments to him. 🙂 I am also thrilled that you enjoyed the private gondola ride,... Read more

Buongiorno Mary,

Thank you so much for your wonderful review and for taking the time to share your experience.

It was truly a pleasure helping you and Mike plan this special journey, and I am delighted to hear that everything went smoothly from start to finish. I was especially pleased to read your kind words about Nadir in Venice. He is passionate about what he does, and I will be sure to pass along your compliments to him. 🙂

I am also thrilled that you enjoyed the private gondola ride, the Colosseum and Roman Forum tour, and your visit to the Vatican Museums and Sistine Chapel. These are some of Italy’s most iconic experiences, and I am delighted they helped create lasting memories for both of you.

Thank you again for your trust and for allowing me to be part of your Italian adventure. I look forward to helping you and Mike plan another unforgettable journey to Italy in the future.

Wishing you all the best!

Arrivederci,
Fabio

Thay are there to take care of you and they do not disappoint!
Greece | Sep 24 - Oct 1, 2026

Melissa
Melissa R.
Parker, SD, USA | Reviewed on Oct 05, 2026
Plaka Athens was very charming.. our guide for the acropolis was amazing and really knew her stuff and was a gem to listen to!! I want to thank everyone at Kim Kim for all they did during our trip. We had a few hiccups that could not be helped but the team at Kim Kim never let me go feeling unheard. The issues were not even their fault and yet they were with me every step of the way. An unfortunate disaster happened to a building next to our hotel which meant we could no longer stay at ours... Read more

Plaka Athens was very charming.. our guide for the acropolis was amazing and really knew her stuff and was a gem to listen to!! I want to thank everyone at Kim Kim for all they did during our trip. We had a few hiccups that could not be helped but the team at Kim Kim never let me go feeling unheard. The issues were not even their fault and yet they were with me every step of the way. An unfortunate disaster happened to a building next to our hotel which meant we could no longer stay at ours and the team kept in touch with me all throughout the day and week to make sure I was ok and we were doing well. I can't explain enough how comforting that was. Nafplio was AMAZING!!! the hotel we stayed in was fabulous!! I think this was my favorite stop on our trip. Kalamata was fun but venturing out to the beaches was the BEST!! Voidokilia Beach is STUNNING!! Sienne , Lea & Grant.. thank you for all you do and you have a fan for life!!!

Hotel Reviews
Pharae Palace Hotel
Kalamata

Perfect retreat for the stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Impero Nafplio Hotel & Suites
Nafplio

Just absolutely wonderful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Seasabelle Hotel
Spata-Artemida

Not the best hotel and was not in a comforting spot. We felt the staff were very rude and we would not recommend to anyone. The only nice thing was how close to the airport this was for our final day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ava Hotel & Suites
Athens

The staff is top notch and amazing!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Oct 05, 2026

Thank you so much for taking the time to share your experience, Melissa! I'm soooo glad you loved all the locations you stayed, especially Impero Nafplio. Gorgeous for sure!! Thank you for the feedback on the airport hotel, Seasabelle. I will follow up with my team, even for a one-night airport hotel; we don't want our travelers ending their trip on a bad note. I hope a return trip to Greece is in your future, maybe without as many acts of nature interrupting your adventure!

Ahmed was wonderful! He was always there for us and added some interesting stops on the drive from Fes to Marrakech. Highly recommend him.
Morocco | Oct 1 - Oct 4, 2026

Debbie
Debbie K.
United Kingdom | Reviewed on Oct 05, 2026
Khawla was informative and funny. We learned a lot. I highly recommend her. Read more

Khawla was informative and funny. We learned a lot. I highly recommend her.

Hotel Review
Riad Farouzi Fes
Fes
Authenticity & Character
Ibrihim was generous and kind, and with a good sense of humor
Location
Close to the sea. We had a very enjoyable walk on our own in the morning before the tour.
Staff
Ibrihim
Cleanliness & Comfort
Activity Review
Guided Tour of Fes
Guided Tour of Fes
Fes

I feel we saw some of the highlights of fes and a remarkable walking tour of the medina.

Guides, Drivers and Staff
Ahmed and the local guide were excellent.
Transport
Always there. Ahmed is a very good driver, and was always very thoughtful
Local specialist: Khawla Elidrissi

Our original travel planner was not great, bu...
Chile | Sep 20 - Sep 26, 2026

Rachael
Rachael S.
North Olmsted, OH | Reviewed on Oct 04, 2026
Our original travel planner was not great, but once it was switched, we had a much better experience. We loved everything about Chile and each and every guide, driver and accommodation exceeded our expectations. We can't wait to return! Read more

Our original travel planner was not great, but once it was switched, we had a much better experience. We loved everything about Chile and each and every guide, driver and accommodation exceeded our expectations. We can't wait to return!

Hotel Review
Hotel Director Vitacura
Santiago, Vitacura, Región Metropolitana

Great location, nice rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to Mirador Base Torres del Paine - Full Day Tour
Hike to Mirador Base Torres del Paine - Full Day Tour
Chile

This was our favorite day of the entire trip. Our driver, Jorge, and our amazing guide Daniel made the experience for us. The hike was breathtaking, we loved everything about it. The provided lunch was delicious- lunch with a view!! Daniel was very knowledgeable and pointed out many facts and animals for us. It felt like we were hiking alongside a friend. His happiness and love for his work was effervescent. We had so much fun on the drive back to Puerto Natales with Jorge and Daniel stopping for animal sitings. They even brought a hat we left in the car back to the hotel for us. This was a top notch tour and honestly, it made our trip!! I would highly recommend this to anyone of reasonable fitness and ability. I am so happy to have seen the base of Torres del Paine!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Puerto Natales.
Welcome to Puerto Natales.
Puerto Natales

We had a nice driver arranged by Kim Kim. We had arranged our own accommodations- Hotel Vinnhaus was fabulous! We did not like the original hotel suggested by Thaiss. You should add this hotel to your list of options. It was boutique and special and we loved it there.

Transport
Full Day Valparaiso & Viña del Mar - Group Tour
Full Day Valparaiso & Viña del Mar - Group Tour
Santiago

Maria was an incredibly knowledgeable guide and she made the experience special for us

Quality of Experience
Guides, Drivers and Staff
Transport
Concha & Toro Wine Tasting Tour
Concha & Toro Wine Tasting Tour
Chile

This was arranged by us, but our driver was fabulous. We also did a wine tour of Santa Rita. Jo was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Felipe Pereira
Felipe
Felipe Pereira
Local specialist in Puerto Natales, Natales, Chile | Replied on Oct 05, 2026
Hello Rachael! Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to us. I am especially happy to know that, after changing your travel planner, the rest of your journey became such a positive experience. Most importantly, it is wonderful to hear that Chile itself left such a lasting impression on you and that the guides, drivers, accommodations, and experiences all exceeded your expectations. Your words about your day in Torres del... Read more

Hello Rachael!

Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to us.

I am especially happy to know that, after changing your travel planner, the rest of your journey became such a positive experience. Most importantly, it is wonderful to hear that Chile itself left such a lasting impression on you and that the guides, drivers, accommodations, and experiences all exceeded your expectations.

Your words about your day in Torres del Paine are particularly special. It sounds like Daniel and Jorge helped turn an already breathtaking place into one of those unforgettable travel memories that stay with you long after you return home. I am sure Daniel will be touched to hear that his knowledge, passion, and joy for what he does made you feel as though you were hiking alongside a friend. And the fact that they went out of their way to stop for wildlife and even return the hat you left behind says so much about the care they put into the experience.

Thank you as well for sharing your feedback about Hotel Vinnhaus. Discovering special, charming places like this is an important part of creating memorable journeys, so your recommendation is truly appreciated.

It was a pleasure to be part of your journey through Chile. Knowing that you loved the country so much that you are already looking forward to returning is perhaps the greatest compliment we could receive.

Chile will be here waiting for you, with many more beautiful places and unforgettable experiences to discover. We would be delighted to welcome you back someday.

Best,
Felipe

Great tours
Japan | Sep 14 - Sep 21, 2026

T
Theresa W.
Denver, CO | Reviewed on Oct 04, 2026
All the tours planned by Winnie were very good. Our guides were on time, knowledgeable and helpful. We especially enjoyed Taku and our Kyoto city tour. Read more

All the tours planned by Winnie were very good. Our guides were on time, knowledgeable and helpful. We especially enjoyed Taku and our Kyoto city tour.

Activity Reviews
Arashiyama Bamboo Forest E-Biking Tour
Arashiyama Bamboo Forest E-Biking Tour
Kyoto

We had a nice ride through neighborhoods to Arashiyama and a little bit of country side. Once at the forest, you really have to walk your bikes because of the crowds. The bamboo forest was cool but not sure the bike riding part was anything special.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport to/from the bike shop was not included in the package. I think it should be.
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Full Day Kyoto City Tour with Nijo Castle, Kiyomizu-dera Temple and Fushimi Inari-Taisha
Kyoto

Taku was an amazing guide and gave us a lot of history that helped put our tour into perspective.

Quality of Experience
Guides, Drivers and Staff
Transport
We rode the metro and all went smoothly.
Local specialist: Winnie Wu

We had an amazing time. Tiago was very helpfu...
the Azores | Sep 22 - Oct 3, 2026

M
Mary Ellen B.
Ashburn, VA | Reviewed on Oct 04, 2026

We had an amazing time. Tiago was very helpful and responsive. The accommodations and excursions he planned for us were perfect. We will highly recommend him to friends and family that may want to visit Portugal and the Azores!

Local specialist: Tiago Filipe

We spent almost 2 weeks in Vietnam, Cambodia ...
Vietnam | Sep 12 - Sep 26, 2026

M
Mark K.
Newark, NJ | Reviewed on Oct 04, 2026
We spent almost 2 weeks in Vietnam, Cambodia and Indonesia. First I want to say thank you to Hien at Realistic Asia for a great planning experience. Kim Kim works with local travel agents all over the world. As a traveler, we get first class planning support and experience - all with local input. Vietnam - At Hien's suggestion, we got the expedited immigration experience at the airport. It was so fast! Highly recommend! We started in the north, explored Hanoi. We then went to Pu... Read more

We spent almost 2 weeks in Vietnam, Cambodia and Indonesia. First I want to say thank you to Hien at Realistic Asia for a great planning experience. Kim Kim works with local travel agents all over the world. As a traveler, we get first class planning support and experience - all with local input.

Vietnam - At Hien's suggestion, we got the expedited immigration experience at the airport. It was so fast! Highly recommend!

We started in the north, explored Hanoi. We then went to Pu Luong Nature Reserve for some adventure beyond the big city. It took a long time to get there due to the roads and rain. It rained for a few days straight. It was an incredible amount of rain. Even with that, our fearless guide took us on hikes, bike rides and around the area. The landscapes are beautiful, the waterwheels were an example of art meets science & engineering. At one point, we were exploring local villages in the valley and we had to cross a river that had overflown. Our guide took care of us (and our shoes!) by negotiating with a local to bring us across the river on his motorcycle. We were very appreciative! We stayed at the Pu Luong Eco Lodge. A wonderful place to relax.

After that, we went to Ninh Binh. It was another long drive for a great experience to be in a boat heading to grotto/caves. We rode bikes around the side of the water and through the town (still raining!). It was only about 5km. It was beautiful. Overall, we wonder if we should have substituted this experience with something else.

From Ninh Binh, we drove for a few hours to Ha Long Bay for a 1 night cruise. The room was nice and had a balcony. The Nostalgia Cruises ship's staff were helpful and kind. We enjoyed the short cruise. Before leaving the ship, we took a tender to walk through caves on Cat Ba Island. A great experience! Additionally, the rain finally let up and we could see the colour of the water shift from grey-blue (rain) to green (sun)!

During planning, we decided to reduce travel time and fly from Hanoi to Siem Reap instead of travelling to Ho Chi Minh City and then flying to Siem Reap. We thoroughly enjoyed our brief time there. We stayed at Lynnaya Urban River Resort. It's a fantastic place to stay (although some rooms can get noise from live music). We went to Angkor Wat to see sunrise, back to the hotel for breakfast and then started a 30 km bike ride to see the temples. Our guide (Pheng) was knowledgeable and showed us around. He was also incredibly friendly and willing to share his own experiences. We left the temples in amazement. As we were getting tired of cycling, he also arranged for the driver to meet us and transport the bikes and people back to the hotel at the end of the day. The following morning, we explored Chong Kneas floating river villages by boat and flew back to Vietnam (Ho Chi Minh City).

Back in Vietnam, we saw the Cu Chi tunnels. They take awhile to drive there, but it was informative to be there. At night, we took a Vespa Food Tour with a our food tour guide, Lam. It was a fantastic experience! We each had our own drivers as we weaved in and out of traffic like locals. It started pouring. Thankfully, they had ponchos for us! We explored the city on scooter, experienced street food, seafood dishes at a nicer restaurant and finished the night with a drink at a cozy bar. This might have been our favourite experience in Vietnam!

After all the adventure, we flew to Bali. Instead of staying at the beach, we drove (3 hours) to Munduk Moding Plantation Nature Resort. While they have hikes and other experiences at the resort, we spent our time there relaxing. It is an amazing place. It offered privacy, relaxation, fantastic service in a beautiful setting overlooking a valley. We didn't want to leave.

Hotel Reviews
Munduk Moding Plantation Nature Resort

Just WOW! This is the first place that my spouse and I agreed we didn't want to leave. We had a villa and private butler (Gargita). It was so relaxing!

Authenticity & Character
Location
It took more than 3 hours to driver there.
Staff
Gargita our butler made sure that our stay was perfect!
Cleanliness & Comfort
Lynnaya Urban River Resort
Siem Reap

Beautiful and well-located. The staff were really nice. Ultra-clean. If you're staying when they have live music, ask for a quieter room. Food (breakfast and dinner) had great options in the restaurant, pool or bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pu Luong Eco Garden

A great place to relax in Pu Luong. They had everything we needed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Street Food Tour With Vespa Wanderers
Evening Street Food Tour With Vespa Wanderers
Ho Chi Minh City

This was the best experience that we had while in Vietnam! We explored the city like locals. The guide was personable and the tour on Vespas amazing!

Quality of Experience
Food
Started with street food and then went upscale!
Guides, Drivers and Staff
Transport
VIP Fast Track Service (VIP B)
VIP Fast Track Service (VIP B)
Vietnam

Totally worthwhile!

Quality of Experience
Guides, Drivers and Staff
Visit Angkor Wat by Cycling with sunrise ( 25Km)
Visit Angkor Wat by Cycling with sunrise ( 25Km)
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Pheng was personable, knowledgeable and experienced.
Transport
The driver brought us back at the end of our tour (instead of having to cycle back to the hotel)
Lan Ha Bay - Halong Bay - Disembark the cruise (Nostalgia cruise)
Lan Ha Bay - Halong Bay - Disembark the cruise (Nostalgia cruise)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking In Pu Luong Nature Reserve
Trekking In Pu Luong Nature Reserve
Pu Luong Nature Reserve

Very enjoyable - even in the rain!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do

Gummi did an outstanding job for us.
Iceland | Sep 21 - Sep 28, 2026

C
cathy d.
Newark, NJ | Reviewed on Oct 04, 2026
Gummi did an outstanding job for us. All hotels and excursions were booked and confirmed by Gummi and were without issues when we arrived at each venue. I would use his services again. Read more

Gummi did an outstanding job for us. All hotels and excursions were booked and confirmed by Gummi and were without issues when we arrived at each venue.

I would use his services again.

Hotel Review
Hótel Búðir
Búðir

Amazing views and comfortable rooms!

Location
The views were terrific.
Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

A terrific trip to see whales, which we had never done before. Take your dramamine before you board, although they have it onboard if you need it.

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

This was an interesting experience but should have been marketed as a "walk on a glacier" rather than as an "ice cave". The cave was very shallow (maybe 20 feet). The hike in crampons up the side of the glacier was ok although the weather was uncooperative.

Quality of Experience
Guides, Drivers and Staff
Transport
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

An interesting cave and the guide was personable and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Oct 05, 2026

Thank you for the kind review Cathy, I'm happy to read that you had a great time in Iceland.
Regarding the ice cave tour. I know from personal experience as an ice cave guide that the caves are constantly changing. Unfortunately, they are not always as impressive as they look in the promotional pictures, but I think that can be said about anything, as promotional pictures always show locations at their best.

I hope we'll see you in Iceland soon again. There's still a lot to do, see and explore

All the best
Gummi

Great trip to Costa Rica
Costa Rica | Sep 20 - Sep 26, 2026

Kendra
Kendra F.
Chicago, IL | Reviewed on Oct 04, 2026
This was our first trip to Costa Rica so having support from our KimKim travel planner was critical to choosing our adventure and not overstuffing out itinerary. The hotels recommendations were great. We really enjoyed Jardin del Eden in Taramindo. The location was great, rooms comfy and the dinner menu was top notch. The transportation providers were all on time or early and got us to our destinations safely.
The activities were good given the limitations of what we wanted to do.
I dont... Read more

This was our first trip to Costa Rica so having support from our KimKim travel planner was critical to choosing our adventure and not overstuffing out itinerary. The hotels recommendations were great. We really enjoyed Jardin del Eden in Taramindo. The location was great, rooms comfy and the dinner menu was top notch. The transportation providers were all on time or early and got us to our destinations safely.
The activities were good given the limitations of what we wanted to do.

I dont think the price point was great. If I was planning this it would have certainly been cheaper but having a planner made the trip less stressful.

Hotel Review
Jardín del Edén Boutique Hotel - Adults Only
Tamarindo

Rooms were older but comfortable and clean. The grounds were lovely and location great. Lodging includes breakfast and dinner. We were surprised by the quality of dinner. Every meal was delicious and high quality. The crispy salmon was amazing. Service was great. The beach area was also a nice respite to relax. We would definitely stay there again. The only challenge was if you have mobility issues this resort has a lot of stairs so be prepared for a lot of up and down.

Authenticity & Character
Beautiful lush grounds
Location
Short walk to town center
Staff
Attentive staff and great service
Cleanliness & Comfort
Activity Reviews
TreeTram & Guided Hanging Bridges Adventure
TreeTram & Guided Hanging Bridges Adventure
Monteverde

If you dont like heights you may want to skip this one. My partner could not do the hanging bridges and I flaked on taking the tram to the top.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

The guides were very knowledgeable and took time to point out a lot of plants, insects we would have not seen on our own. The humming bird feeders was amazing. There were not many animals on the walk but that was not the fault of the guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Oct 05, 2026
Hello Kendra,
Thank you so much for taking the time to share your experience with us. It was a pleasure helping you plan your first trip to Costa Rica, and I am very happy to hear that the itinerary, hotel recommendations, and transportation made your journey smooth and stress-free.
I am especially glad you enjoyed Jardín del Edén in Tamarindo, from its great location and comfortable rooms to the wonderful dinner menu. It is also wonderful to know that all of your transportation providers... Read more

Hello Kendra,
Thank you so much for taking the time to share your experience with us. It was a pleasure helping you plan your first trip to Costa Rica, and I am very happy to hear that the itinerary, hotel recommendations, and transportation made your journey smooth and stress-free.

I am especially glad you enjoyed Jardín del Edén in Tamarindo, from its great location and comfortable rooms to the wonderful dinner menu. It is also wonderful to know that all of your transportation providers were punctual and that you felt safe throughout your journey.

I truly appreciate your honest feedback regarding the price. Planning a trip independently can sometimes be less expensive, while working with a local travel planner provides the convenience of having the itinerary, reservations, transportation, and logistics coordinated for you, allowing you to enjoy the journey with less stress.

Thank you again for trusting us with your Costa Rica adventure. It was a pleasure working with you, and I hope you will return one day to discover even more of this beautiful country!

Pura Vida,
Yuliana

worried how many of canon's responses were ge...
Japan | Sep 12 - Sep 26, 2026

D
diane w.
Seattle, WA | Reviewed on Oct 04, 2026
worried how many of canon's responses were generated by AI.
It did take care of everything. restaurant suggestions appeared to be popular tourist spots, rather than local gems.
KimKim was most responsive, which was great. it would be nice to know how much was a human and how much was AI
. Trip was good.
Read more

worried how many of canon's responses were generated by AI.
It did take care of everything. restaurant suggestions appeared to be popular tourist spots, rather than local gems.
KimKim was most responsive, which was great. it would be nice to know how much was a human and how much was AI
. Trip was good.

Hotel Reviews
Suiun

very very nice. central location in Gora, Hakone.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
tsumugi tei - 1 min from Nagiso Station, Nakasendo Base

wonderful experience. it would have been nice if there had been 4 beds. The meal from across the street was a real gem and would recommend for anyone.

Authenticity & Character
great meal from across the street
Location
near train station
Cleanliness & Comfort
Activity Reviews
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

pretty touristy.

Quality of Experience
Guides, Drivers and Staff
Transport
Arashiyama Bamboo Grove and Monkey Park Tour
Arashiyama Bamboo Grove and Monkey Park Tour
Japan

good. guide was flexible because of poor weather

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

maybe too long of a day

Quality of Experience
Guides, Drivers and Staff
Transport
local buses and trains were great
Full Day Mt. Fuji with Lake Kawaguchi, Oshino Hakkai and Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi, Oshino Hakkai and Oishi Park
Tokyo

too regimented and cookie cutter.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

maybe too long of a day

Quality of Experience
Guides, Drivers and Staff
Transport
public transportation is awesome
Local specialist: Cannon Xiao

We had an amazing time! Thanks Nancy for sh...
Peru | Sep 14 - Sep 21, 2026

Janine
Janine F.
Minneapolis, MN | Reviewed on Oct 04, 2026

We had an amazing time! Thanks Nancy for showing us Lima and talking archaeology. Thanks Julio for sharing your stories we had a great time in Cuzco and Sacred Valley. And Jimena we had a great time appreciate all the planning you did to ensure a great trip.

Local specialist: Jimena Salazar

A shout out to Ivan our driver who is a super...
Croatia | Sep 19 - Oct 2, 2026

J
Jeffrey A.
Miami, FL | Reviewed on Oct 04, 2026

A shout out to Ivan our driver who is a superstar. Tour guides at all stops wonderful. Just a bit could be better at Lake Bled guide.

Local specialist: Sarah Cosic

The trip was awesome! Thank you for an amazi...
Croatia | Sep 19 - Oct 2, 2026

S
Shelley S.
Miami, FL | Reviewed on Oct 04, 2026

The trip was awesome! Thank you for an amazing time in Croatia.

Local specialist: Sarah Cosic

A Wonderful 10-Day Journey Through Morocco—with Special Thanks to Hamza! 🇲🇦
Morocco | Sep 18 - Sep 27, 2026

S
Samuel M B.
Ashburn, VA | Reviewed on Oct 04, 2026
A Wonderful 10-Day Journey Through Morocco—with Special Thanks to Hamza! 🇲🇦 Our 10-day trip through Morocco with Original Travels Company was a wonderful experience, filled with beautiful scenery, fascinating history, delicious food, and warm hospitality. The team thoughtfully arranged our accommodations, transportation, sightseeing, and local restaurants, allowing us to relax and enjoy discovering this remarkable country. A special thank-you goes to our driver, Mr. Hamza, who was... Read more

A Wonderful 10-Day Journey Through Morocco—with Special Thanks to Hamza! 🇲🇦

Our 10-day trip through Morocco with Original Travels Company was a wonderful experience, filled with beautiful scenery, fascinating history, delicious food, and warm hospitality. The team thoughtfully arranged our accommodations, transportation, sightseeing, and local restaurants, allowing us to relax and enjoy discovering this remarkable country.

A special thank-you goes to our driver, Mr. Hamza, who was exceptional throughout the journey. Professional, friendly, knowledgeable, and attentive, he made us feel comfortable and well cared for every day. His kindness and enthusiasm for sharing his country added so much to our experience. It was a pleasure spending these ten days with him, and we would wholeheartedly recommend him to anyone visiting Morocco.

From the beautiful blue streets of Chefchaouen and the historic medina of Fes to the Atlas Mountains, Aït Benhaddou, and the lively souks of Marrakech, each destination offered something memorable. Casablanca and Rabat added another perspective on Morocco’s rich history and modern life. Along the way, we enjoyed authentic Moroccan meals, refreshing mint tea, and moments of genuine connection with the people we met.

We have a few constructive suggestions that could make future trips even more comfortable. Guests would benefit from advance notice when a riad is located deep within the medina and requires a considerable walk with luggage. Assistance with carrying or transporting bags would be especially welcome. Where possible, outdoor sightseeing could also be scheduled for the cooler morning or late-afternoon hours to avoid the intense midday heat.

At the Roman ruins, our scheduled guide was unavailable when we arrived. The replacement guide was pleasant and welcoming, although he appeared understandably tired after leading several earlier groups. Ensuring the designated guide is ready on arrival would improve this part of the experience.

Overall, we were very happy with our journey and appreciated the care and organization provided by Original Travels Company. We returned home with beautiful memories and a deeper appreciation of Morocco’s culture and hospitality.

Thank you to the entire team—and especially Hamza—for making our first visit to Morocco so special!

Samuel & Helen

Local specialist: Abdellah El Asely

Paris & Southern Italy Experience
Italy | Sep 23 - Oct 3, 2026

Diane
Diane L.
Seattle, WA | Reviewed on Oct 04, 2026
Our itinerary was curated with each of our hopes for travel accomplished. Every hotel was beautiful and well located. Transfers worked exactly as described. Each hotel offered breakfasts included and the food was lovely. Restaurant recommendations were reliable and well described. We wanted for nothing! Several occassions we reached out to our local guide for clarification on times and locations and the responses were almost immediate! I would HIGHLY recommend Kim Kim, Giorgia, and the team... Read more

Our itinerary was curated with each of our hopes for travel accomplished. Every hotel was beautiful and well located. Transfers worked exactly as described. Each hotel offered breakfasts included and the food was lovely. Restaurant recommendations were reliable and well described. We wanted for nothing! Several occassions we reached out to our local guide for clarification on times and locations and the responses were almost immediate! I would HIGHLY recommend Kim Kim, Giorgia, and the team for future trip design. We visited Paris, Sorrento, Amalfi, Positano, Capri, Polignano a Mare, Alberobella, Ostuni, and more. We enjoyed tours of the Eifel Tower and Paris, and were able to easily meet with local guides. Our flight from Paris to Naples was seamless. Soaked up a local private boat tour to Amalfi and Positano, with a ferry transport for a day in Capri. We picked up a scheduled rental car in Sorrento, driving to Puglia using thoughtful directions. Spent one night and 2 fabulous days in Polignano a Mare - including a boat tour of the local caves. After driving to Ostuni for 3 nights, we visited Alberobello (UNESO site of Trullis), sunned on a local Adriatic Sea beach, savored an private wine and food tasting with a local vineyard and wine maker, and took a orecchiette cooking class. The accommodations were absolutely lovely, with all the amenities we could possible ask for. Locals were warm, kind, and friendly. We came home completely filled with joy about the entire travel experience. Perfecto!

Hotel Reviews
Caruso Place Boutique & Wellness Suites
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Masseria Cappuccini
Ostuni
Authenticity & Character
Location
Needed to drive to all experiences, but truly beautiful property and quiet retreat.
Staff
Cleanliness & Comfort
Aquamarea
Polignano a Mare
Authenticity & Character
Location
A little tricky to access, but worth every moment!
Staff
Cleanliness & Comfort
Hotel Tirrenia
Sorrento
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Paris - Gare de Lyon Bastille
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sail Along the Polignano a Mare Coast: Cliffs & Sea Caves
Sail Along the Polignano a Mare Coast: Cliffs & Sea Caves
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Family-Owned Winery Visit & Wine Tasting in the Itria Valley
Family-Owned Winery Visit & Wine Tasting in the Itria Valley
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Sailing the Amalfi Coast: From Sorrento to Amalfi & Positano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

A very happy traveler.
Italy | Sep 28 - Oct 3, 2026

S
Sharon K.
New Brighton, MN | Reviewed on Oct 04, 2026
Once again very happy with what Kim Kim lined up for us. The hotels, drivers and boat ride were wonderful. We were met at the airport by Roberta she also checked in with us throughout our time in Italy. Everything went perfectly we will definitely be using Kim Kim again.
Sharon Kuhlmann
Read more

Once again very happy with what Kim Kim lined up for us. The hotels, drivers and boat ride were wonderful. We were met at the airport by Roberta she also checked in with us throughout our time in Italy. Everything went perfectly we will definitely be using Kim Kim again.
Sharon Kuhlmann

Hotel Reviews
Hotel Spadari al Duomo
Milan

A beautiful hotel wish we were there longer. A very helpful staff got us into our room early and sent us a message when it was ready. Beautiful rooms and a great location.

Authenticity & Character
Location
Right near everything but not too noisy even tho we were on the street.
Staff
Got us into our room early and sent us a message when it was ready.
Cleanliness & Comfort
Palace Hotel
Como

The hotel, Staff, rooms breakfast were all great. Wonderful location in Como.

Authenticity & Character
Location
Such a great location to get around Como . Set back far enough that it was very quiet as well.
Staff
Cleanliness & Comfort
Activity Review
Private Boat Tour of Lake Como - Explore Bellagio
Private Boat Tour of Lake Como - Explore Bellagio
Italy

A great tour that took us to where we wanted to go on the lake. Pointed out some sights and info about them. A driver came and got us to take us to the boat which was a very nice thing to have arranged, we could have walked but it was farther than originally planned.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 05, 2026

Thank you so much! I’m so happy you had a wonderful time in Italy and that everything went perfectly. Looking forward to welcoming you again soon! Ciao!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.