Kimkim Trip Reviews

4.8
Based on 20,520 ratings
Read 20,520 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Incredible Japan Trip Planner
Japan | May 18 - May 28, 2026

Robert
Robert S.
Los Angeles, CA | Reviewed on May 29, 2026
Cory is an amazing trip planner!! She planned all the details of my family trip to Japan. I have a family of 5 including 3 daughters in their 20's. My family is a demanding client, but we all agreed that this was our best family vacation ever. Not only did Cory plan all the details, but she was available while we were traveling to answer questions. I would highly recommend Cory and KimKim for anybody considering a trip to Japan. Read more

Cory is an amazing trip planner!! She planned all the details of my family trip to Japan. I have a family of 5 including 3 daughters in their 20's. My family is a demanding client, but we all agreed that this was our best family vacation ever. Not only did Cory plan all the details, but she was available while we were traveling to answer questions. I would highly recommend Cory and KimKim for anybody considering a trip to Japan.

Hotel Reviews
Kyoto Takasegawa Bettei
Kyoto

This is a 3 star hotel likely because it does not have a full service restaurant. But the rooms were spacious, comfortable and well maintained. Breakfast was delivered by room service daily and was very good. The people working at the front desk were all very kind, efficient and helpful. We really enjoyed staying at this hotel.

Authenticity & Character
Location
Cleanliness & Comfort
All the people working at the hotel went out of their way to help us. They were fantastic!
Hakone Retreat villa 1/f
Hakone

Top notch 5 star resort. We had 2 villas which were very spacious, luxurious and had private onsens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Prince Park Tower Tokyo
Tokyo

We had 2 rooms which were both very comfortable and roomy. The facilities including the restaurants options in the hotel were excellent. The breakfast buffet was truly outstanding. All the staff we dealt with were courteous and efficient. I give this hotel very high marks and would return.

Authenticity & Character
Location
Staff
Very good at their jobs and pleasant to deal with.
Cleanliness & Comfort
The hotel is clean and well maintained.
Activity Reviews
Luxury Transfer by Private Car to Tokyo Disney (Round-Trip)
Luxury Transfer by Private Car to Tokyo Disney (Round-Trip)
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Akihabara Anime & Gaming Adventure Tour
Akihabara Anime & Gaming Adventure Tour
Tokyo

I'm sure this was good for the right people. Once we started the tour we realized we were not particularly interested in Anime and gaming so we ended the tour early.

Quality of Experience
Guides, Drivers and Staff
Transport
Tsukiji Fish Market Food and Culture Walking Tour
Tsukiji Fish Market Food and Culture Walking Tour
Tokyo

Our tour guide was pretty good but a bit hard to understand. I think we could have done this tour on our own without a tour guide.

Quality of Experience
Guides, Drivers and Staff
Japanese Calligraphy Experience (Nara)
Japanese Calligraphy Experience (Nara)
Japan

Another highlight of our trip! The 3 woman (2 sisters and their mother) who taught our private class were excellent. We took our final work product home and will be hanging it on the wall. We will never forget this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Japan

This was a fun and memorable experience. One of the highlights of our trip. We took great photos of our family in kimonos and enjoyed the entire experience.

Quality of Experience
Guides, Drivers and Staff
Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan

Pam was an outstanding tour guide. She was very kind and patient with us and gave us an excellent tour experience.

Quality of Experience
Guides, Drivers and Staff
Pam was the best.
Transport
Tokyo Night Food Tour in Shinjuku
Tokyo Night Food Tour in Shinjuku
Tokyo

Max was an excellent tour guide. Food was all great and the tour was very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Cory Varga

Great family vacation with Kimkim first time in Costa Rica
Costa Rica | May 16 - May 28, 2026

Catalina
Catalina S.
Norwood, OH | Reviewed on May 29, 2026
We used Kimkim to plan our family trip to Costa Rica, and overall we had a wonderful experience. They handled everything—from transportation and hotels to activities—and it made traveling as a family very smooth and stress-free.
The itinerary was thoughtfully planned, and the coordination on the ground worked well. Our local contact, Graciela, was especially helpful and responsive when we needed to adjust pickup times throughout the trip.
Of course, we traveled during the rainy season,...
Read more

We used Kimkim to plan our family trip to Costa Rica, and overall we had a wonderful experience. They handled everything—from transportation and hotels to activities—and it made traveling as a family very smooth and stress-free.
The itinerary was thoughtfully planned, and the coordination on the ground worked well. Our local contact, Graciela, was especially helpful and responsive when we needed to adjust pickup times throughout the trip.
Of course, we traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities. For example, during the Arenal Volcano hike we couldn’t see much due to fog, and at Río Celeste the river didn’t have its famous blue color because of the heavy rain. At Tenorio National Park, we felt the guide was trying to shorten the hike due to the conditions, but we asked to complete the full route since it was part of what we had booked.
There were also a few minor inconsistencies worth noting. Some activity descriptions (Río Celeste and Manuel Antonio National Park guided hike) mentioned that snacks would be included, but they were not provided. In hindsight, we understand that food isn’t allowed in Manuel Antonio Park, so this may have been an error in the description. Additionally, after the Manuel Antonio tour, our guide left once we decided to stay at the beach, and we arranged our own transportation back to the hotel.
My husband did not join us at all for the canyoning and rafting, which it was the right call for him (he would have not been able to do those activities), and on hindsight, we should have said that from the beginning, so we didn't pay for him. It would have been helpful to adjust the booking accordingly, especially since lunch was included in those activities.
That said, the guides overall were professional and knowledgeable—we just wish we remembered all their names to give them proper credit.
The hotels were very well chosen:

Sibu Hotel in Monteverde was outstanding—truly boutique with incredible attention to detail and deserving of more than a 3-star rating. Their lobby is an art exhibit.
Casa Luna in La Fortuna was also a great stay, great breakfast, very nice grounds and pools. Great service.
La Mariposa in Manuel Antonio had amazing views and beautiful pools, but the rooms felt a bit basic compared to the other properties, and we wouldn’t consider it a true 4-star experience. Being off-season meant limited breakfast options and slower service, though Gregory was excellent and very accommodating.

We did notice that the Manuel Antonio area is quite expensive (similar to U.S. pricing), but the beaches are beautiful and the national park is absolutely a must-see.
Some highlights of the trip included the Ecotermales hot springs, ziplining in Monteverde, and seeing wildlife in Manuel Antonio. One additional must-do that we arranged ourselves was La Fortuna Waterfall—a lot of steps, but definitely worth it for the swim at the bottom.
Finally, in San José:

Hotel Presidente is centrally located, but that comes with heavy traffic (we had to be dropped off at the corner). The room we were assigned was also quite small despite traveling as three people.
Parque del Lago, where we stayed first night in Costa Rica, was more convenient location-wise.

Overall, despite a few minor issues and weather-related challenges, we had a fantastic vacation. Kimkim made planning easy and allowed us to fully enjoy Costa Rica. We would absolutely consider using them again for future trips.

Hotel Reviews
Hotel Presidente
San José

Hotel Presidente is centrally located, but that comes with heavy traffic—we had to be dropped off at the corner because the street was temporarily closed. The room we were assigned was also quite small, especially considering we were traveling as three people. Once we opened our suitcases, there was barely enough space to move around. The next day, I noticed that some of the rooms around us were much larger, so I’m not sure why we were given such a small room and bathroom. That said, the breakfast was very good, and the hotel itself has a unique charm in its design. We especially loved the rooftop patio and the abundance of plants and flowers throughout the property, which added a really nice touch. Staff very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just because of the small room. Room was very clean, no problem.
Sibū Boutique Hotel
Puntarenas

Sibu Hotel was hands down the best hotel we stayed at during this entire trip—truly boutique, with incredible attention to detail, and absolutely deserving of more than a 3-star rating. The lobby alone feels like an art exhibit. The rooms are exceptionally well equipped, including a fully stocked minibar with drinks and snacks (complimentary on the first day), which was a really nice touch. We really appreciated the room for 3 having a third proper bed. They even had an ice machine—the only place we saw this—while at other hotels we had to request ice and water from the restaurant or bar. (Tap water is safe to drink everywhere, but it was a bit inconvenient filling a thermos from small sinks.) The room amenities were outstanding: custom toiletries, a travel toothbrush, sewing kit, shoe towel, and even a cosmetic mirror—everything thoughtfully provided. The hotel grounds are small but beautifully designed, with every corner carefully landscaped. There are cozy sitting areas throughout and even a fire pit outside—it’s just a beautiful, welcoming space. I would easily rate this hotel as a 4-star property. They also have sister hotels in the area, and I’d expect those to be just as impressive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

La Mariposa in Manuel Antonio has absolutely stunning views and beautiful pools, but the rooms felt somewhat basic compared to the other properties we stayed at, and we wouldn’t consider it a true 4-star experience. We had three people in the room, and the third bed was a small, squeaky bed with an uncomfortable mattress. In comparison, at Sibu Hotel—where we also had three in a room—the third bed was a full, proper bed, which made a big difference. The room itself was quite minimalistic, with basic wall-mounted dispensers for shampoo and conditioner (not even marked which one is which). That said, the view from the balcony was incredible, overlooking Espadilla Sur Beach and Manuel Antonio National Park. The wildlife on the property was also a highlight—we saw plenty of capuchin and spider monkeys, especially active in the mornings, eating mangoes from the nearby trees. There were often mangoes scattered right outside our door. Manuel Antonio is truly full of wildlife—you don’t even have to go far to see it. At one point, we were walking back from dinner and spotted a sloth in a tree just a few feet away. We were especially excited about this hotel since we had planned two days to relax by the pool and beach, and based on the photos and 4-star rating, we came in with high expectations. It’s possible we didn’t get one of their better rooms—there are several floors of rooms in the main building, and those may offer a different experience. We did enjoy the pools—they are very nice—and the overall setting is beautiful. We didn’t dine at the restaurant as it seemed pricey, though we did try the bar; drinks were on the expensive side but very good. The entire area is built on a hill with narrow roads. While it’s technically walkable to nearby restaurants, there are stretches without sidewalks, so we ended up using Uber a few times, which was very reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

This Hotel has very nice rooms, spacious and comfortable. Staff is very friendly and helpful. The hotel grounds overall are very beautiful (the flowers and landscape are amazingly beautiful). It has a short hike trail on the property. The breakfast was very good. If I would go to La Fortuna, I would definitely stay there again. Close to pretty much all attractions in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Great location being downtown San Jose but not in the middle of the city. Good breakfast, room clean and decent size. Great Soda place right next to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Definitely a must-do. The guides communicate with each other and know exactly where to look for wildlife. They typically come equipped with professional tripods and binoculars and can even help take great photos using your phone. The park has strict rules about food and drinks, so even though the activity description mentioned a snack being provided, it’s unclear how that would be possible. Also, keep in mind that if you decide to stay in the park after the guided tour—either at Manuel Antonio Beach or Espadilla Sur (which are side by side and absolutely worth visiting for their beautiful sand and calm waters)—the guide will leave, and you’ll need to arrange your own transportation back to the hotel. The public bus runs every 20 minutes from the public Espadilla Beach (outside the park) for about $1 per ride, so getting back wasn’t too difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

One of the highlights of our trip—a definite must-do. The canopy views were absolutely breathtaking. Some of the ziplining runs are quite long, so try to relax and enjoy the experience. Definitely go for the Tarzan Swing! The hanging bridges were also very nice. Just take your time and enjoy the walk—it’s about 3 km long, not 3 miles (we made the mistake of thinking it would be longer and ended up rushing to get back in time for the next bus).

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

It was a great visit, and we learned a lot. Unfortunately, we happened to go on a day when it was raining heavily, with very little break between the tastings and walking to the next stations. The farm is clearly geared toward tourists and is more informational in nature, but they were transparent about the fact that coffee grown in that area isn’t considered the best due to the high amount of rainfall. Even so, we still gained a lot of insight into chocolate (cacao), coffee, and sugar cane production.

Quality of Experience
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Arenal/La Fortuna

Of course, we traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities. For example, at Río Celeste the river didn’t have its famous blue color because of the heavy rain. At Tenorio National Park, we felt the guide was trying to shorten the hike due to the rainy conditions, but we asked to complete the full route since it was part of what we had booked. The lunch was nice, but no fruit snack as listed in the activity description. No biggie. I did appreciate though the driver pulling over to show us through his binoculars a sloth up in a tree. He took pictures with our camera.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning & Balsa River Rafting Combo Adventure
Canyoning & Balsa River Rafting Combo Adventure
Arenal/La Fortuna

These activities are definitely not for the faint of heart—especially the rappelling! We had a great time, and everything (organized by what seemed to be two different companies) was very well coordinated, including transportation. The lunch provided was very good, and we especially enjoyed the small cultural demonstration of sugar cane juice extraction. My husband opted out of canyoning and rafting, which ultimately turned out to be the right decision—he wouldn’t have been able to participate in these activities, and even tagging along with the driver wouldn’t have added much value. In hindsight, I wish we had clearly indicated from the start that only four of us would be participating, so we wouldn’t have paid for his activity and lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities. For example, during the Arenal Volcano hike we couldn’t see much due to the fog. That said, Franklin and his driver were excellent—friendly, professional, and very accommodating. We really enjoyed the insights Franklin shared about the local plants and vegetation throughout the hike. Even though the volcano was mostly covered in clouds, the viewpoint of Arenal was still beautiful in its own way. At the end of the hike, they provided fresh fruit, which we appreciated very much. We only wish we remembered all of their names so we could give them proper credit—they truly made the experience enjoyable despite the weather. The driver also took us to Ecotermales, which turned out to be one of the highlights of our trip. The dinner there was fantastic, and everything was well coordinated—the driver returned later in the evening to pick us up and take us back to the hotel, making the entire experience seamless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero

Our trip to Japan was truly a once-in-a-lifet...
Japan | May 15 - May 24, 2026

R
Rhodalynn N.
Honolulu, HI | Reviewed on May 29, 2026
Our trip to Japan was truly a once-in-a-lifetime experience, and we are incredibly grateful for all the planning and support provided by our travel agency. From the moment we arrived, every detail was thoughtfully arranged. The hotels were comfortable and well-located, transportation instructions were clear, and the itinerary gave us the perfect balance of guided experiences and free time to explore on our own. We experienced the energy of Tokyo, the beauty of Mount Fuji and Hakone, the... Read more

Our trip to Japan was truly a once-in-a-lifetime experience, and we are incredibly grateful for all the planning and support provided by our travel agency.

From the moment we arrived, every detail was thoughtfully arranged. The hotels were comfortable and well-located, transportation instructions were clear, and the itinerary gave us the perfect balance of guided experiences and free time to explore on our own.

We experienced the energy of Tokyo, the beauty of Mount Fuji and Hakone, the rich history and culture of Kyoto, and the vibrant atmosphere of Osaka. We enjoyed everything from ancient temples and peaceful gardens to bustling markets, incredible food, and the efficiency of Japan's world-famous rail system. Every destination offered something unique and memorable.

What impressed us most was how smoothly everything came together. Traveling internationally can feel overwhelming, but the guidance we received gave us confidence every step of the way. Even when unexpected changes arose, we felt supported and informed.

Japan exceeded our expectations in every way. The kindness of the people, the cleanliness, the respect for tradition, and the breathtaking scenery made this an unforgettable journey. We returned home with wonderful memories, a deeper appreciation for Japanese culture, and a long list of experiences we will cherish forever.

Mahalo for helping make our bucket-list trip a reality. We would happily recommend your services to anyone considering a visit to Japan.

LENY you are amazing!!!!

P.S. The luggage forwarding was great, ensure you research how many days from one hotel to the next. ADDITIONALLY our luggage being sent straight to the airport on the last leg of travel was exceptional!

Local specialist: Leny Vergara

Gummi worked very closely with us to create a...
Iceland | May 15 - May 26, 2026

Erin
Erin C.
San Jose, CA | Reviewed on May 29, 2026
Gummi worked very closely with us to create an amazing and unforgettable trip to Iceland's southern coast. He accommodated our group's varied needs (small children, upgraded rooms for medical needs) and was so quick with on-the-ground support. My daughter's favorite memory was riding the horses at Sturleryker stables; my son's favorite may have been the Lava show; and mine was the whale watching where we got to see orcas and a sperm whale. The tours were all amazing! Read more

Gummi worked very closely with us to create an amazing and unforgettable trip to Iceland's southern coast. He accommodated our group's varied needs (small children, upgraded rooms for medical needs) and was so quick with on-the-ground support. My daughter's favorite memory was riding the horses at Sturleryker stables; my son's favorite may have been the Lava show; and mine was the whale watching where we got to see orcas and a sperm whale. The tours were all amazing!

Hotel Review
Black Beach Suites
Vik I Myrdal

This was our favorite hotel by far. If the weather had been better, I know we would have had stunning views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Sturlureykir Horses Stable Visit
Sturlureykir Horses Stable Visit
Iceland

The trainers/guides were so incredibly kind and supportive of our group. It was my first time riding a horse, and my daughter's too, and they helped us all with patience and kindness.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on May 29, 2026

Thank you for the kind review Erin. I'm happy to read everything was to your liking. I agree, visiting Sturlureykir is s great experience and the owners are super friendly and accommodating.

I hope you come back soon, there's still much to discover

All the best
Gummi

I had a really good time, and all of the guid...
Japan | May 11 - May 20, 2026

Betsy
Betsy A.
Seattle, WA | Reviewed on May 29, 2026

I had a really good time, and all of the guides I had were especially good.

Local specialist: Sandy Ren

2 wonderguides1. Ivo - we were pleasantly su...
Portugal | May 21 - May 28, 2026

J
Joseph L.
Newark, NJ | Reviewed on May 29, 2026
2 wonderful guides:
1. Ivo - we were pleasantly surprised how easy it was to spend hours driving with Ivo. He helped us learn so much about daily life in Portugal and felt like a true friend by the time our trip ended. We spent much time talking about our own family and Evo even joined in during our weekly FaceTime call to her three year-old granddaughter.
2. Bernardo - a treasure trove of history in Porto and there probably was not a question to which we did not receive an informative...
Read more

2 wonderful guides:
1. Ivo - we were pleasantly surprised how easy it was to spend hours driving with Ivo. He helped us learn so much about daily life in Portugal and felt like a true friend by the time our trip ended. We spent much time talking about our own family and Evo even joined in during our weekly FaceTime call to her three year-old granddaughter.
2. Bernardo - a treasure trove of history in Porto and there probably was not a question to which we did not receive an informative response.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

The location was excellent and staff were very helpful. Accommodations were “dated” or “charming” depending on your personal preference although the only minor inconveniences for us were slow elevators and hard room keys.

Authenticity & Character
Character yes!
Location
Could walk nearly everywhere which is most important attribute
Staff
Cleanliness & Comfort
Room slight cramped, very clean
NH Hotel Porto Jardim
Porto

Location was excellent and staff was very helpful. One of the things which annoyed us most was the lack of outdoor non-smoking gathering places, but this may be a nationwide problem as we also encountered it in Lisbon. Breakfast was good except for the coffee and unfortunately, I could not find a nearby Starbucks or similar. Also, the step in bathtub without any handrails was treacherous.

Authenticity & Character
Location
We were able to walk almost everywhere except for Belem and Fado dinner
Staff
Cleanliness & Comfort
Vert clean but see comment about showe.
Local specialist: Marisa Agulhas

Everything flowed as planned. Aleksandra,did ...
Ireland | May 19 - May 28, 2026

K
Kathleen P.
Philadelphia, PA | Reviewed on May 29, 2026
Everything flowed as planned. Aleksandra,did a wonderful job. I thought it was amazing. Read more

Everything flowed as planned. Aleksandra,did a wonderful job. I thought it was amazing.

Hotel Reviews
Pembroke Townhouse Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ballea Castle
Cork
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maldron Hotel Sandy Road Galway
Galway
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Blackrock Castle Tour
Blackrock Castle Tour
Ireland

No guide for scheduled tour

Wicklow & Powerscourt Half-Day Tour
Wicklow & Powerscourt Half-Day Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Sean was very knowledgeable & helpful
Transport
Local specialist: Aleksandra Sheb

Trip of a lifetime!The organization was very...
Peru | Apr 26 - May 13, 2026

S
Satish R.
Newark, NJ | Reviewed on May 29, 2026
Trip of a lifetime!
The organization was very good, the activities were well planned and Jesus' daily updates including with boarding passes for internal flights were excellent. It did not seem to me that Jesus went to sleep.
I thought the guides were very well chosen - Fernando in Quito was an amazing fount of information about Quito, its history and the area. Our guides in the Galapagos, Justin in Santa Cruz and Oswaldo in San Cristobal, were very well-informed and good hike guides,...
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Trip of a lifetime!
The organization was very good, the activities were well planned and Jesus' daily updates including with boarding passes for internal flights were excellent. It did not seem to me that Jesus went to sleep.
I thought the guides were very well chosen - Fernando in Quito was an amazing fount of information about Quito, its history and the area. Our guides in the Galapagos, Justin in Santa Cruz and Oswaldo in San Cristobal, were very well-informed and good hike guides, though they was not with us all the time owing to boat trips and island changes. I would like to mention our transport driver (Arturo?) in San Cristobal - he was very courteous and prompt.
In the Galapagos, I would only change our hotel - the Golden Galapagos. It did not meet the standards of our other hotels.
The Indigo seemed much more organized.

In Lima, Nancy was an excellent guide with lots of historical details that we learned from her. However, our guide in Cusco was exceptionally way above the guides we had on this trip (Julio and the driver Robert) were above and beyond. Partly it was due to the elevation and related issues, but they also had really detailed knowledge and insights that were very interesting to hear.

We had a great time!

What could you improve - ditch the Golden Galapagos. Also, I noticed that the company always picked the cheapest room in the hotels. Can you manage to upgrade it a bit, to the second lowest level? At least ask the question!

Local specialist: Anne Godoy

An Unforgettable Journey Through Japan
Japan | May 8 - May 26, 2026

Joe
Joe T.
New York, NY, USA | Reviewed on May 29, 2026
Our recent trip to Japan, organized by KimKim, was an unforgettable experience from start to finish. The itinerary, Cultural Harmony & Culinary Discovery, was perfectly designed, beginning in Tokyo and ending in Osaka. It gave us a wonderful balance of Japan’s rich traditions, modern energy, beautiful scenery, and incredible food.
Every part of the journey felt thoughtfully planned and seamless. We especially want to recognize the wonderful guides who made our trip so memorable. Davin led us...
Read more

Our recent trip to Japan, organized by KimKim, was an unforgettable experience from start to finish. The itinerary, Cultural Harmony & Culinary Discovery, was perfectly designed, beginning in Tokyo and ending in Osaka. It gave us a wonderful balance of Japan’s rich traditions, modern energy, beautiful scenery, and incredible food.
Every part of the journey felt thoughtfully planned and seamless. We especially want to recognize the wonderful guides who made our trip so memorable. Davin led us on an amazing walking tour of Osaka, bringing the city’s energy and food culture to life. Yosh guided us through Tokyo’s old town and the beautiful Nezu Shrine, where we also had the special experience of crafting our own maneki-neko lucky cat.
Masa gave us an incredible tour of Tsukiji Fish Market and introduced us to the anime and subcultures of Akihabara, which was such a fun and unique experience. Toru showed us Mount Fuji on the most perfect viewing day imaginable — truly an iconic and unforgettable moment. Asuka led our amazing tour of Nara and the Kyoto area, sharing so much history and local insight. Masako was also outstanding, bringing deep knowledge and expertise to our tour of Hiroshima and Miyajima Island.
The culinary side of the trip was another highlight. We enjoyed delicious regional foods, explored local markets, and experienced the depth and variety of Japanese cuisine. Ending the trip in Osaka, known for its food culture, was the perfect finale.
KimKim made the entire process smooth, organized, and enjoyable. The recommendations were excellent, the logistics were well coordinated, and the trip felt personalized and stress-free from beginning to end.
Overall, this was a truly special journey that combined culture, food, history, and discovery in the best possible way. We would highly recommend KimKim to anyone planning a trip to Japan.

Hotel Reviews
Hotel Hankyu RESPIRE OSAKA
Osaka

Hotel Hankyu RESPIRE OSAKA has an amazing location, situated above a large shopping and food complex with plenty of dining options nearby. The convenience of the location was definitely one of the highlights of our stay. The main downside was the room size. Our rooms were extremely small, with not enough space to open luggage comfortably, which made things quite inconvenient. Breakfast was good, with lots of options available. There was also a really good restaurant on site where we ended up having dinner twice. The hotel itself is very large, so it was constantly very busy, but overall we loved the location and found it very convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kyoto Tokyu Hotel
Kyoto

Kyoto Tokyu Hotel was a comfortable stay overall. The rooms were okay and provided what was needed, though they were not especially memorable. One slightly inconvenient aspect was the layout of the hotel entrance. From the front entrance, you have to go down an escalator to reach reception and the elevators to the rooms, which is not ideal when arriving with luggage. On the positive side, breakfast was pretty good, and the hotel has a couple of good restaurants on site, which made dining convenient. Overall, it was a decent hotel with good food options, though the entrance layout could be improved for guests with luggage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

Ryokan Aura Tachibana was a true 5-star experience from start to finish. The private onsen in the room was a real highlight, offering a relaxing and authentic Japanese stay. We also loved the experience of wearing the provided kimono/yukata, including the men’s version for me, which added to the traditional atmosphere. The food was exceptional. The 9-course dinners featured authentic Japanese cuisine, with every dish beautifully prepared and meticulously curated. The Japanese breakfast was equally impressive and felt just as thoughtfully presented. The staff were amazing — welcoming, attentive, and professional throughout the stay. Overall, Ryokan Aura Tachibana delivered an unforgettable and highly authentic Japanese experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b ginza

The B Ginza Hotel is very centrally located and convenient for getting around Tokyo, which was definitely its strongest point. It made sightseeing, shopping, and accessing public transport very easy. However, the rooms were very small, even by city hotel standards. Breakfast was quite meagre, and the breakfast area was small and crowded, with many people packed in at the same time. The elevators were also a major frustration — they were often full, and the wait felt endless at times. Overall, the location was excellent, but the hotel experience itself was disappointing due to the cramped rooms, limited breakfast, and elevator issues.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Cannon Xiao

Overall I was very happy with this trip. Ade...
Japan | May 8 - May 21, 2026

D
DAVID M.
Bellefonte, PA, USA | Reviewed on May 29, 2026

Overall I was very happy with this trip. Adeline did a good job of communicating when planning the trip. All of the local guides were great except one and she was still passable. We did a lot of the trip on our own. As an experienced traveller we were able to figure out the local transportation but for people who are not seasoned or dont have a good understanding of Google maps the trip would have been difficult. I would encourage every one to stay in a Ryoken.

Local specialist: Adeline Kuroki
Adeline
Adeline Kuroki
Local specialist in Fukuoka, Japan | Replied on May 29, 2026

Thanks so much for your honest review David! Your trip photos are beautiful!

Travel with Experience…Kim Kim
England | Apr 28 - May 17, 2026

William
William G.
Los Angeles, CA | Reviewed on May 29, 2026
We had a wonderful experience using
Kim Kim and especially their local agent, Jane who helped organize our 13-day driving tour through England. Having an agent actually based in the country with local knowledge of major building and gardens made a huge difference. Her local recommendations, and attention to detail created a smooth and memorable trip from start to finish.
Our itinerary included:
* London
* Royal Tunbridge Wells
* Isle of Wight
* Lyme Regis
* St Austell
*...
Read more

We had a wonderful experience using
Kim Kim and especially their local agent, Jane who helped organize our 13-day driving tour through England. Having an agent actually based in the country with local knowledge of major building and gardens made a huge difference. Her local recommendations, and attention to detail created a smooth and memorable trip from start to finish.
Our itinerary included:
* London
* Royal Tunbridge Wells
* Isle of Wight
* Lyme Regis
* St Austell
* Henley-on-Thames

I have done 2 trips with Kim Kim, England and Uganda to see gorillas. Both trips went
extremely well and would absolutely work with them again.
William Gordon, CA

Local specialist: Jane Davey

Dream Trip to the South of France
France | Apr 22 - May 6, 2026

Adele
Adele M.
Ashburn, VA | Reviewed on May 29, 2026
I had dreamed about visiting the South of France for 30 years, and it was time to go! Audrey was excellent in designing a tour that included everything I was interested in seeing and experiencing. The hotels she chose were unique and charming. The guides she arranged were knowledgeable, engaging and fun to travel with. And when there was a transportation snag (train strike), she stepped right in and made it right so I could get to my destination in time. The pace of the travel... Read more

I had dreamed about visiting the South of France for 30 years, and it was time to go!

Audrey was excellent in designing a tour that included everything I was interested in seeing and experiencing.

The hotels she chose were unique and charming. The guides she arranged were knowledgeable, engaging and fun to travel with. And when there was a transportation snag (train strike), she stepped right in and made it right so I could get to my destination in time.

The pace of the travel was excellent - usually three nights in one town with day trips to local sights - so I was able to settle in for a few days and really experience the locale.

Honestly, it could not have been better planned or executed. I appreciate what Audrey did for me in making my dream come true

Hotel Reviews
Casa Blanca B&B
Bordeaux

Tucked away on a residential street in Bordeaux, this was a surprise. Close to the tramway with easy access to the main part of town, it was quiet and restful. The staff was very helpful in figuring out how to get tram tickets and where to board. They also did a cooked to order breakfast rather than a buffet and I enjoyed what they served.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Figuring out the locks in an old building took a couple of conversations with staff, but I learned how to work them. Otherwise, just great!
La Villa des Consuls
Sarlat-la-Canéda

Great location, charming suite, helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There was an issue with the door lock, which was being addressed after I left, but otherwise just great.
Le Donjon – Cœur de La Cité Médiévale
Carcassonne

I only had one night here but I enjoyed the lovely room with patio overlooking tall trees. That was refreshing. An amazing breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Garlande Hotel Avignon Centre
Avignon

Well located with very helpful owner and staff. Great breakfasts. Spacious and comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison Dauphine Appartment & Art Gallery
AIX-EN-PROVENCE

Charming with a delightful and helpful owner, Veronique. Great location and easy access to the main part of Aix.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food tour in the historic Bordeaux
Food tour in the historic Bordeaux
Bordeaux

I really loved learning about the food specialties of Bordeaux and walking around the old town and seeing the food market.

Quality of Experience
Guides, Drivers and Staff
Marianne was excellent with great information and delicious samples for us to try.
Transport
We walked so no vehicular transport involved. Got there by tram which was easy.
Bay of Arcachon Day Trip
Bay of Arcachon Day Trip
Bordeaux

This was a fun day. Enjoyed seeing Arcachon. I didn't have the right footwear to climb the sand dune, but enjoyed sitting in a cafe waiting for the group to return. A surprise was meeting a friend from my hometown in the tour group. She had moved away, and we hadn't seen each other in a few years. We had a lovely time catching up (and speaking English)!

Quality of Experience
Food
I enjoyed learning about the oyster culture as my cousin is an oyster farmer in Virginia. And the shrimp and fois gras were delicious for lunch.
Guides, Drivers and Staff
Transport
 Lascaux and Les Eyzies Museum tour
Lascaux and Les Eyzies Museum tour
Sarlat

Being in a real prehistoric cave and seeing the art there was a unique experience. Then seeing the reproduction of Lascaux was fascinating. The art was easier to see in this exhibit than in the smaller, real cave earlier in the day. Lunch by the river was relaxing and delicious.

Quality of Experience
Guides, Drivers and Staff
My last day with Clara was delightful. She helped me understand the area and its history and customs so much.
Transport
Visit of Milandes Castle (Entrance Tickets Included)
Visit of Milandes Castle (Entrance Tickets Included)
France

This was a great experience seeing the restored chateau, learning about Josephine Baker, and seeing the bird show.

Quality of Experience
Guides, Drivers and Staff
Enjoyed another day with Clara
Transport
Full-Day Discovery of the Dordogne Valley: Castles, Villages & Timeless Landscapes
Full-Day Discovery of the Dordogne Valley: Castles, Villages & Timeless Landscapes
France

The villages, lunch al fresco, and a ride on the river were a delight.

Quality of Experience
Guides, Drivers and Staff
Another great day with Clara
Transport
A Half Day Trip from Sarlat to Rocamadour village (Morning)
A Half Day Trip from Sarlat to Rocamadour village (Morning)
France

This is an amazing site with a lot of steps! The ability to build so much on the side of a mountain was impressive.

Quality of Experience
Guides, Drivers and Staff
Clara was lovely and it was a pleasure to spend several days with her getting to know the White Perigord.
Transport
Guided Visit of the Medieval City of Carcassonne
Guided Visit of the Medieval City of Carcassonne
Carcassonne

I only had one night here and it was crowded with folks on spring break. The military aspect of the walled fortress wasn't my favorite, but I'm glad I got to see this unique town.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Saintes-Maries-de-la-Mer with Driver-Guide
Day Excursion to Saintes-Maries-de-la-Mer with Driver-Guide
France

This was a surprise day! Since I had already been to Arles, we were able to visit La Carmargue, which was fascinating. We saw the bulls, the horses, the flamingos, the salt water pools, and the rice fields. Had a lovely lunch in Saintes-Maries-de-la-Mer and a walk on the beach.

Quality of Experience
Guides, Drivers and Staff
Another day with Adrien was wonderful and informative. We had fun.
Transport
In the footsteps of Van Gogh
In the footsteps of Van Gogh
Avignon

I enjoyed seeing Arles and thought I would be sad seeing the Hospital where van Gogh spent time, but it was pleasant and very interesting to see what we saw.

Quality of Experience
Guides, Drivers and Staff
Ghis was excellent, so knowledgeable, and enthusiastic to share his love of this area.
Morning Luberon Villages Tour: Roussillon, Gordes & Sorgues River
Morning Luberon Villages Tour: Roussillon, Gordes & Sorgues River
Avignon

It was good to be with other English-speakers on this group tour. We enjoyed our time together and the beautiful villages we visited - including the square where A Good Year was filmed!

Quality of Experience
Guides, Drivers and Staff
Jocelyn was an excellent guide, kind when I tried out my French on him, and funny.
Transport
Day excursion to Sainte-Baume caves
Day excursion to Sainte-Baume caves
France
Quality of Experience
Guides, Drivers and Staff
Adrien Jeanjean was quite knowledgeable, flexible since I didn't want to hike, and easy to spend the day with.
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on May 29, 2026

Dear Adele,

Thank you for taking the time to share your feedback on your stay in France. I truly took your trip to heart, with the hope of helping you discover these regions that I deeply love and am passionate about.

It has been a real pleasure to accompany you throughout this journey and to contribute, in my own way, to your discovery of France.

I sincerely hope these experiences have left you with wonderful memories, and I would be delighted to assist you again in planning a future trip, should you wish to return

I wish you all the best
Audrey

An amazing experience! The whole trip to Cro...
Croatia | May 7 - May 22, 2026

L
Leslie H.
Seattle, WA | Reviewed on May 29, 2026
An amazing experience! The whole trip to Croatia was excellent. The Kimkim team took care of us every step of the way, were always prompt, knowledgeable and available. Our accommodations were very nice and included a full breakfast every morning, which was appreciated.
We loved the variety of excursions as every day brought something new and interesting to see and do, exploring tiny hilltop villages, going deep into magnificent caves, exploring Roman ruins, hiking in the national...
Read more

An amazing experience! The whole trip to Croatia was excellent. The Kimkim team took care of us every step of the way, were always prompt, knowledgeable and available. Our accommodations were very nice and included a full breakfast every morning, which was appreciated.
We loved the variety of excursions as every day brought something new and interesting to see and do, exploring tiny hilltop villages, going deep into magnificent caves, exploring Roman ruins, hiking in the national parks and topped off with an amazing private speedboat ride to explore the small islands around Dubrovnik. These are just a few things that we enjoyed.
Our guides, Mario, Pero, Goran, and Antea knew so much about the attractions and history of Croatia and kept us interested and entertained. It was especially nice to spend a few days with Mario and Goran and get to know them. They were very accommodating if we wanted to slightly change our day. Robi is a top notch tour organizer who is easy to reach, communicates every detail and provides loads of tips of where to eat and what to do on free time. All said, we thoroughly enjoyed every aspect of our trip and would highly recommend Kimkim to anyone looking for an amazing experience!

Activity Reviews
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Private boat trip  to Elafiti islands
Private boat trip to Elafiti islands
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Korčula island and town
Visit to Korčula island and town
Korčula
Quality of Experience
Explore Hvar
Explore Hvar
Croatia
Quality of Experience
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Krka National Park
Krka National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Zadar
Visit to Zadar
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to  Rovinj and Pula
Visit to Rovinj and Pula
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Motovun, Grožnjan, Oprtalj -  inland of Istria. medieval towns on hills
Motovun, Grožnjan, Oprtalj - inland of Istria. medieval towns on hills
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Postojna and Škocjan Caves in Slovenia
Postojna and Škocjan Caves in Slovenia
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Bled lake and Ljubljana town
Visit to Bled lake and Ljubljana town
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 30, 2026

Hi Leslie,

Thank you very much for your feedback and kind words, much appreciated.
I am very happy to hear you liked the trip and that we all helped experiencing country at its best.
Thank you for taking our advice and for your willingness to learn.
It was a pleasure meeting you all.
Hope Croatia will stay in good memory for a long time :)

THANK YOU!
All the best.

Robi

To be very frank.....
Egypt | May 13 - May 22, 2026

T
Tamara H.
Switzerland | Reviewed on May 29, 2026
To be perfectly honest, I arrived in Egypt with very neutral expectations. These were swept away in no time at all by the impeccable quality of the welcome provided by Egypt Promotion Tours. Every transition and every point of contact went smoothly.
Above all, I appreciated the knowledge of our guides, Omar and Mohammed J. Both patiently answered my countless questions, some of which were perhaps a little unusual.
The organisation dealt with unexpected incidents swiftly and efficiently,...
Read more

To be perfectly honest, I arrived in Egypt with very neutral expectations. These were swept away in no time at all by the impeccable quality of the welcome provided by Egypt Promotion Tours. Every transition and every point of contact went smoothly.
Above all, I appreciated the knowledge of our guides, Omar and Mohammed J. Both patiently answered my countless questions, some of which were perhaps a little unusual.
The organisation dealt with unexpected incidents swiftly and efficiently, such as a lost suitcase or a malfunctioning air conditioning unit.
I felt well looked after and safe throughout my entire stay.
My initial neutral expectations were replaced by amazement and appreciation for this diverse, millennia-old country, with fantastic food and smiles that seem to come from the heart and reach the eyes.
This was made possible, among other things, by the excellent organisation: thank you very much for that!

Hotel Reviews
Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group
Alexandria

Beautiful Belle Epoque Hotel with an amazing terrace, beautiful materials used in the hotel, staff warm and welcoming trying to spoil us with little extras at dinner. Good food. Rooms could be improved and are a little bit outdated: table missing, not enough plugs. Still: authentic and one of its kind!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Riad Hotel de Charme
Cairo

Loved this authentic looking hotel with individual rooms right next to the bazar with an amazing terrace decorated with dancing dervishes Small miscommunications in the staff ended in tasks being forgotten, but it did not reduce the charm of the hotel!

Authenticity & Character
Location
Staff
Communication
Cleanliness & Comfort
Sonesta Nouba Hotel Aswan
Aswan

Perfect location, colorful and a cozy feeling. The quality of the food could be increased.

Authenticity & Character
Location
right at the Nile
Staff
Cleanliness & Comfort
Fairmont Nile City Hotel
cairo

Unfortunatly, our stay was to short to really give a in depth review, first impression was very good,

Local specialist: Khaled Ali
Khaled
Khaled Ali
Local specialist in Cairo | Replied on May 29, 2026
Thank you sincerely for taking the time to share such thoughtful and generous feedback about your experience with Egypt Promotion Tours. It is especially meaningful to us to hear that your journey through Egypt exceeded your expectations and left you with such positive memories of the country, its people, and its culture. Creating experiences that feel seamless, welcoming, and authentic is exactly what our team strives for every day. We are delighted to know that Omar and Mohammed J... Read more

Thank you sincerely for taking the time to share such thoughtful and generous feedback about your experience with Egypt Promotion Tours.

It is especially meaningful to us to hear that your journey through Egypt exceeded your expectations and left you with such positive memories of the country, its people, and its culture. Creating experiences that feel seamless, welcoming, and authentic is exactly what our team strives for every day.

We are delighted to know that Omar and Mohammed J contributed so positively to your trip through their knowledge, patience, and passion for sharing Egypt’s remarkable history. Your kind recognition of their efforts will mean a great deal to them.

We also truly appreciate your acknowledgment of how our team handled the unexpected situations that arose during your stay. Ensuring our guests feel supported, comfortable, and safe at all times remains one of our highest priorities.

Your words about the warmth and sincerity of the people you encountered in Egypt touched us deeply. It was an absolute pleasure to host you, and we are honored to have been part of your journey discovering this extraordinary and timeless country.

Thank you once again for your trust and kindness. We hope to have the pleasure of welcoming you back to Egypt in the future.

Paul provided the best travel customer experi...
Galapagos Islands | Feb 25 - Mar 9, 2026

Nathan
Nathan D.
Denver, CO | Reviewed on May 28, 2026
Paul provided the best travel customer experience we’ve ever had! From the start of travel planning he engaged. He provided a travel recommendations and responded to inquiries and suggestions immediately. Throughout the process he responded within minutes of questions being sent. This included multiple times of what we considered off hours on weekends and later than most of us work. He also called a couple of times to ensure we were on the same page. During the trip he asked how things... Read more

Paul provided the best travel customer experience we’ve ever had!

From the start of travel planning he engaged. He provided a travel recommendations and responded to inquiries and suggestions immediately. Throughout the process he responded within minutes of questions being sent. This included multiple times of what we considered off hours on weekends and later than most of us work. He also called a couple of times to ensure we were on the same page. During the trip he asked how things were going and volunteered to travel (inconveniently across Quito to meet us). Kim Kim and Paul allowed us to create a photo album. Here we are nearly three months after the trip and he’s still been responsive to our questions and thank yous. We cannot recommend him enough!

The trip was amazing. My wife and I put it at the top of our list and we’ve traveled significantly. When we first looked at the itinerary we thought there might be too much snorkeling. I’m a scuba instructor and admittedly think snorkeling leaves something to be desired. To my amazement the snorkeling was better than many dives that I’ve done. Thank you for the humbling experience. We saw sharks, sea lions, sea horses, turtles, iguanas. Wonderful stuff. The birds, tortoises and SEALIONS were something else.

I loved that we asked for changes and Paul found options. Within the process we added a friend traveler and he was able to align our plans completely.

TOP NOTCH.

Paul - you truly are the best. Thank you!

Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on May 29, 2026

Hi Nathan,

Thank you for your kind words. Knowing that you, Jen, and Peggy had a wonderful trip makes me so happy. 🤗 I’ll make sure to share your comments with the team, and we hope you’ll be able to visit us again in the future.

It’s really interesting to hear that snorkeling was such a pleasant surprise for you, especially compared to some of the dives you’ve done. 🦈

It was a pleasure planning every detail of the trip with you, and once again, thank you for trusting us with your journey to the beautiful Galapagos.

Wishing you all the best!
Paul

The trip was amazing.
Indonesia | May 14 - May 28, 2026

Larry
Larry H.
Chicago, IL | Reviewed on May 29, 2026
The trip was amazing. The hotels were excellent. The only constructive criticism was the guide in Lumbak was not very good. Asink was very pleasant but didn’t really guide us thru the area especially considering how wonderful the other guides were. Also the tasting lunch was not good and would not recommend using that restaurant in the future. Otherwise everything else was spectacular. Read more

The trip was amazing. The hotels were excellent. The only constructive criticism was the guide in Lumbak was not very good. Asink was very pleasant but didn’t really guide us thru the area especially considering how wonderful the other guides were. Also the tasting lunch was not good and would not recommend using that restaurant in the future. Otherwise everything else was spectacular.

Hotel Review
The Oberoi Beach Resort, Lombok
Lombok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on May 29, 2026
Hi Larry, Thank you so much for your kind words! I’m truly happy to hear that you had such an amazing trip and enjoyed the hotels throughout your journey :)
I also really appreciate your honest feedback regarding the experience in Lombok. I’m sorry to hear that the guiding did not meet the same standard as the rest of your trip, especially compared to the other wonderful guides you had along the way. I’ll definitely share your comments with our local partner so they can review this...
Read more

Hi Larry,

Thank you so much for your kind words! I’m truly happy to hear that you had such an amazing trip and enjoyed the hotels throughout your journey :)
I also really appreciate your honest feedback regarding the experience in Lombok. I’m sorry to hear that the guiding did not meet the same standard as the rest of your trip, especially compared to the other wonderful guides you had along the way. I’ll definitely share your comments with our local partner so they can review this internally and improve the experience for future travelers.
Thank you as well for sharing your thoughts on the tasting lunch. Feedback like this is incredibly valuable, and we’ll certainly take it into consideration moving forward.
It was truly a pleasure helping plan this trip for you, and I’m so glad that overall the experience was spectacular. I hope Indonesia left you with many beautiful memories, and I’d love to help you again with another adventure in the future!

Warm regards,
Jessica

Once in a Lifetime Experience
Nepal | May 24 - May 27, 2026

Pamela
Pamela S.
Canada | Reviewed on May 29, 2026
Our guide, through the Annapurna Conservation Area, Keshu Sherpa was amazing. She was attentive and very mindful of us. We can't say enough good things about her! Raj's briefing was very clear. Bipin's logistical support was very attuned and our drivers were skilled and punctual. Read more

Our guide, through the Annapurna Conservation Area, Keshu Sherpa was amazing. She was attentive and very mindful of us. We can't say enough good things about her! Raj's briefing was very clear. Bipin's logistical support was very attuned and our drivers were skilled and punctual.

Hotel Review
Temple Tree Resort & Spa
Pokhara

Temple Tree Resort and Spa was amazing --- a huge comfort after our trek. Your staff are very well trained.

Activity Reviews
Trek day | Poon Hill Sunrise
Trek day | Poon Hill Sunrise
Ghorepani

We left the hostel at 4:30 a.m. and the sunrise was beautiful.

Guides, Drivers and Staff
Fly, Drive & Hike
Nepal

Shout out the skilled jeep driver. The fellow has real skills!

Guides, Drivers and Staff
Transport
Very organized and well thought through.
Local specialist: Raj Gyawali

Trip of a lifetime
Peru | May 9 - May 23, 2026

Rebecka
Rebecka D.
Tolland, CT, USA | Reviewed on May 29, 2026
This trip was a dream every step of the way. I had a lot of questions which were always answered quickly in detail, and with patience. Peru has so many amazing locations and experiences but we were able to narrow them down to a perfect trip, customized to our exact preferences, budget and interests. Once we got there Anne sent thoughtful notes to our room and checked in periodically to make sure everything was going well. Everyone we met in Peru was so kind, accommodating and... Read more

This trip was a dream every step of the way. I had a lot of questions which were always answered quickly in detail, and with patience. Peru has so many amazing locations and experiences but we were able to narrow them down to a perfect trip, customized to our exact preferences, budget and interests.

Once we got there Anne sent thoughtful notes to our room and checked in periodically to make sure everything was going well.

Everyone we met in Peru was so kind, accommodating and friendly. We spent time with several guides who were very knowledgeable and personable, but I’d give a special shout-out to our Cusco guide, EJ. His background in archaeology made every historical site even more interesting. We saw so many amazing things but wouldn’t have fully appreciated them without EJ’s insights and his photography skills left us with so many great photos and memories to take home with us.

Local specialist: Anne Godoy

Aleksandra did a fantastic job designing our trip!!!
Scotland | May 3 - May 23, 2026

Yumi
Yumi A.
Kent, WA | Reviewed on May 28, 2026
Aleksandra did a fantastic job designing our 3-week travel through Central Scottish Highlands and its adjacent islands! Scotland is gorgeous and its landscapes and views are magical with “four seasons in a day” weather pattern. We are already planning to go back to North Scottish Highlands with Aleksandra’s help in 2028.

We are quite particular about what we want to do (avoiding touristy towns and places as much as possible), hiking opportunities, distillery experiences, accommodations that... Read more

Aleksandra did a fantastic job designing our 3-week travel through Central Scottish Highlands and its adjacent islands! Scotland is gorgeous and its landscapes and views are magical with “four seasons in a day” weather pattern. We are already planning to go back to North Scottish Highlands with Aleksandra’s help in 2028.

We are quite particular about what we want to do (avoiding touristy towns and places as much as possible), hiking opportunities, distillery experiences, accommodations that have beautiful and dramatic views in quiet and/or isolated locations. Aleksandra nailed them all for us!!! We couldn’t be happier in each location! The pace was perfect! In the first draft of itinerary, I asked her “why are we staying at Loch Lomond for 4 nights?” Well, she knew we needed 4 nights/5 days to explore the beautiful loch and the surrounding area for hiking!

Throughout the 3-week journey, she was just a phone call and text away assisting us when we needed. She was always available for us like a magic! What a comfort it was to have her watching over our back!

Thank you, Aleksandra for giving us the fabulous memory of Scotland!!!

Hotel Reviews
Atholl Arms Hotel
Dunkeld, Perthshire

A wonderful hotel with great decor at a great location with riverfront bar, etc. in quaint village of Dunkeld. We enjoyed our stay very much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bynack
Aviemore

This is a spacious 2-bedroom cabin with a large kitchen. It was a comfortable place to stay.

Authenticity & Character
Location
Staff
There was no one to interact with.....
Cleanliness & Comfort
Plockton Inn Hotel
Ross-shire

A quaint hotel in the quaint village of Plockton. The room was very comfortable and the staff was very friendly and helpful with my food allergy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atlantic Drift - Isle of Skye - Amazing Sea views
Glendale

We loved this cottage so much that we cut a few things from our schedule to stay at the cottage, walk around the neighborhood, chat with wonderful host and hostess. This cottage was our fondest place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pods at Port nan Gael
Pennyghael

The small pod is cleverly designed and very functional with a great view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 17 The Promenade
Oban

Absolutely beautiful hotel with amazing decor. Our room was very spacious looking over the Oban Bay. We could really relax in the room looking at the beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loch Lomond Waterfront Luxury Lodges
Balmaha

This is a great cottage on the quiet side of Loch Lomond. The cottage was well designed and functional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Brunton Place Bed and Breakfast
Edinburgh

This is an intimate and quiet place with an amazing host.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Cairn Distillery Tour & Lunch
The Cairn Distillery Tour & Lunch
Aviemore

What a modern and stylish distillery with beautiful views everywhere! We really enjoyed the tour incorporating audio and visual, highly stylish tasting room, followed by a fabulous lunch spread!

Quality of Experience
Guides, Drivers and Staff
Talisker Distillery
Talisker Distillery
Scotland
Horseback Riding in Highlands
Horseback Riding in Highlands
Scotland

Our riding guide was such a character and we were definitely entertained!

Ben Nevis Distillery Tour
Ben Nevis Distillery Tour
Scotland
Torabhaig Distillery Tour
Torabhaig Distillery Tour
Scotland
Collection Tour and Tasting at  Glengoyne Distillery
Collection Tour and Tasting at Glengoyne Distillery
Scotland
Holyrood Distillery Tour
Holyrood Distillery Tour
Edinburgh
Local specialist: Aleksandra Sheb

Trip of a lifetime!
Galapagos Islands | Feb 25 - Mar 9, 2026

J
Jennifer Z.
Dallas, TX | Reviewed on May 28, 2026
Trip of a lifetime!
This was truly one of the best trips we’ve ever taken. Every part of the experience was thoughtfully planned and incredibly memorable. The itinerary was perfectly balanced and gave us the opportunity to experience all the key highlights of the islands while still feeling relaxed and enjoyable.
Paul made the entire trip completely stress-free. Every transfer, activity, and pickup was seamlessly coordinated, so we could simply enjoy the experience without worrying about... Read more

Trip of a lifetime!
This was truly one of the best trips we’ve ever taken. Every part of the experience was thoughtfully planned and incredibly memorable. The itinerary was perfectly balanced and gave us the opportunity to experience all the key highlights of the islands while still feeling relaxed and enjoyable.

Paul made the entire trip completely stress-free. Every transfer, activity, and pickup was seamlessly coordinated, so we could simply enjoy the experience without worrying about logistics. His organization and attention to detail made a huge difference.

The wildlife experiences were absolutely unforgettable. Seeing so many animals in their natural habitat was incredible — especially the sea lions, which were amazing to watch up close. Each snorkeling excursion offered something unique, and we saw an incredible variety of marine life, including turtles, reef sharks, seahorses, penguins, and sea lions.

I honestly can’t say enough good things about this trip. It exceeded our expectations in every way, and Paul made the entire experience easy, smooth, and unforgettable. I would highly recommend working with Paul to plan your trip — you will be in excellent hands.

Hotel Reviews
Plaza Luna Suites
Puerto Ayora

Beautiful hotel. Great location- close to restaurants, shopping and the harbor for sea lion, bird and iguana watching! Easy to walk everywhere we needed to. The hotel was beautiful and the staff were very accommodating.

Authenticity & Character
Location
Close to restaurants, shopping and the harbor!
Staff
The staff was extremely friendly and helpful. They accommodated us a few times with our early morning activities.
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Playa Mann
Puerto Baquerizo Moreno

Great location. Amazing view from the balcony. Extremely relaxing.

Location
Staff
Cleanliness & Comfort
Casa Opuntia Galapagos Hotel
Puerto Baquerizo Moreno

Great location. Easy access to the beach, views of the sea lions and all activities. Would love to stay here again.

Authenticity & Character
Location
Proximity to the sea lions and the view
Staff
Cleanliness & Comfort
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on May 29, 2026

Hi Jen!

I’m so happy to hear that your trip to the Galapagos was one of the best trips you’ve ever had and that you had the chance to see the unique wildlife of the islands.

Your pictures are beautiful, thank you for sharing them and for your kind words. 🐢

Whenever you’re ready to plan your next adventure, we’ll be happy to help!

Warmly,
Paul, your friend from Ecuador

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