Kimkim Trip Reviews

4.8
Based on 20,161 ratings
Read 20,161 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Yassine did a great job of planning our trip ...
Morocco | Apr 10 - Apr 18, 2026

Brian
Brian G.
Denver, CO | Reviewed on May 02, 2026
Yassine did a great job of planning our trip based on the information we gave him… We really got to see some wonderful sites… Read more

Yassine did a great job of planning our trip based on the information we gave him… We really got to see some wonderful sites…

Hotel Reviews
Riad Ksar Ighnda
Asfalou

Overall good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga

A mixture of roughing it, and having all the luxuries you need… Very friendly team that took care of us thoughtfully

Authenticity & Character
Like something out of a movie… Camping under the stars in the Sahara desert… Beautiful
Location
Hidden away in the desert… We felt like we were all alone over the stars… So beautiful
Staff
Super friendly and very helpful
Cleanliness & Comfort
Eden Boutique Hotel
Boumalne Dades

An amazing place… Every surface and every material was amazing… Beautiful location… Super friendly staff…

Authenticity & Character
The most beautiful place we stayed in all of Morocco… Elegant, and every service available
Location
Beautiful view of the “monkey fingers“ rock formations
Staff
Super friendly
Cleanliness & Comfort
Spotlessly clean
Riad Kniza
Marrakech

Beautiful, tranquil, Elegantly, decorated, and great service, as well… Breakfast and dinner were excellent and served in a beautiful way…

Authenticity & Character
It was like stepping back in time to a beautiful private Moroccan Palace
Location
Right in the old town
Staff
Thoughtful and always available to fulfill our needs regarding the room and planning
Cleanliness & Comfort
Activity Reviews
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh

An enjoyable day of seeing the highlights of Marrakesh

Quality of Experience
Guides, Drivers and Staff
Great guide who knows all the Backstreets of Marrakesh
Transport
Our driver, Said, was the best
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

Even though we did the tour doing an incredible heavy downpour of rain, the food was great and it was an exciting experience… We wandered through the old town and had some delicious food

Quality of Experience
Our guide really picked out great places to experience the local food of Morocco
Guides, Drivers and Staff
Informative with a great sense of humor
Transport
Said, our driver, was very personable, and always attentive to taking good care of us and getting to where we needed to go…
Local specialist: Yassine Echcherki

Fabulous Trip to the Netherlands
The Netherlands | Apr 22 - May 1, 2026

Kathleen
Kathleen S.
Newark, NJ | Reviewed on May 01, 2026
Kimkim knocked it out of the park for our trip to the Netherlands! From Robert, our driver on three occasions, to Lisa, who planned all the details of our trip, every aspect of our adventure went off without a hitch. While many of the sights of Amsterdam, Ghent, Bruges and Haarlem were impressive, what I think I’ll remember most are the small details and interactions : helpful train conductors; welcoming waiters; kind canal-boat drivers. The kimkim app was amazing, with details spelled out... Read more

Kimkim knocked it out of the park for our trip to the Netherlands! From Robert, our driver on three occasions, to Lisa, who planned all the details of our trip, every aspect of our adventure went off without a hitch. While many of the sights of Amsterdam, Ghent, Bruges and Haarlem were impressive, what I think I’ll remember most are the small details and interactions : helpful train conductors; welcoming waiters; kind canal-boat drivers. The kimkim app was amazing, with details spelled out for every activity. I was especially impressed with how kimkim was so thorough when it came to train tickets and schedules. All in all our 10 days of sightseeing were just plain fabulous!

Hotel Reviews
Hotel Lion D'Or
Haarlem

Again, this hotel was right in the center of things. A great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ghent Urbanist Hotel (previously Comic Art Hotel)
Ghent

Our room was lovely and the staff attending the front desk were incredibly helpful. Great breakfast, too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mai Amsterdam
Amsterdam

Excellent location and staff!

Authenticity & Character
Location
We were right in the heart of things.
Staff
Cleanliness & Comfort
Local specialist: Lisa van den Eerenbeemt

KimKim made planning our trip so easy!
The Netherlands | Apr 10 - Apr 19, 2026

Nancy
Nancy B.
Atlanta, GA | Reviewed on May 01, 2026

KimKim made planning our trip so easy! The local tour company, Beat the Dutch, and the agent, Lisa, planned a perfect vacation! I will definitely use them again. We went to see the tulips and words do not describe the beauty! The canal tours, walking tours & museums are top notch. The people are so friendly too! Only downfall, I did not eat enough chocolate, waffles or fries!

Local specialist: Lisa van den Eerenbeemt

Wonderful trip even though a pricey one.
Ireland | Apr 13 - Apr 27, 2026

Sonya
Sonya B.
Gadsden, AL | Reviewed on May 01, 2026
Adrian was wonderful to work with planning our trip. I have booked 6 trips with KimKim and their partners in the last two years. Adrian was the most responsive we have had. He always got back to me quickly and answered my questions fully. He has a wonderful personality and I would highly recommend him.
My only compaint was not with Adrian but with his companies policies. This was the shortest and most expensive trip we have ever taken, even though we have been to Norway and Australia also...
Read more

Adrian was wonderful to work with planning our trip. I have booked 6 trips with KimKim and their partners in the last two years. Adrian was the most responsive we have had. He always got back to me quickly and answered my questions fully. He has a wonderful personality and I would highly recommend him.
My only compaint was not with Adrian but with his companies policies. This was the shortest and most expensive trip we have ever taken, even though we have been to Norway and Australia also within the last 2 years booking through KimKim. Not only were these trips longer, but we had lots of private guides with additional drivers for the tours. I feel the price for this trip could have been much lower than the price we received. While on our trip one of our drivers drove 3 to 4 hours to pick us up and then 3 to 4 hours back home after dropping us at the end of the day. He did this 3 days. I talked with many of the hotel staff and tour operators in the area and were told there were plenty of people in our location we were staying that could have been booked for us and saved us some money instead of having someone drive such long distances for our tours. I ended up spending $10,000 more than I had originally planned. I asked many times if there were any suggestions on ways we could cut down the cost and was always told only if I cut down the amount of days of our trip. That was not the case when I booked with other companies for trips to Norway and Australia. They were happy to suggest things that did not take away from what we were seeing but would help us cut cost, such as taking a public ferry to see the same things we would see on a private boat. When I tried to come up with ways to bring the price down myself by changing to a train trip instead of private driver, the price didn't go down. When I suggested hotels that were listed for lower prices on booking.com than the hotels listed, the price didn't go down.
I was also told they could not book us window seats on our plane trip to Edinburgh but we had to have aisle seats, which I can only assume was because they would have had to pay extra for a window seat and I had already paid for the trip by then and they wanted to keep every penny. Because there were window seats available beside us and the air hostess suggested we take them so my husband and I could sit together.
When we arrived at the airport in Edinburgh the driver wasn't there and I called them and was told they were given the information to not pick us up until 9 am. We arrived, received our luggage and were ready to leave at 8:10. My information did say 9 but also said the driver would watch the arrivals and the time could change. Other than that time the drivers were always there at least 10 minutes early to pick us up.
I was also told they couldn't reserve seats for us on the train journey because we had asked for passenger assist because my husband has problems walking. So I told them to take off the passenger assist and reserve the seats and we would make it on our on. But I decided to check at the train station and we were listed for the passenger assist even though we had reserved seats. So not sure why we were given the incorrect information.
Over all the trip went smoothly and other than the price I was happy with the trip. I guess I should have shopped around for a better price, but we had been happy with the companies KimKim had partnered was with in the past and Adrian was wonderful to work with, so we just paid the premium price and went on our trip.

Hotel Reviews
The Royal Hotel Portree
Portree

All rooms are upstairs with no elevator so it would have been impossible for my 82 year old husband and I to get our luggage to our room if our driver had not offered to take them up for us. The view from our room of the harbour was very nice. Breakfast was fine but not a big selection but we could order from a hot food selection and they let us just order the items we liked such as only hashbrowns for my husband.

Authenticity & Character
Location
Small town so easy to walk to the city square and harbor.
Staff
When we arrived and found out all rooms were upstairs with no elevator, no one offered to help my 82 year old husband take the lugguage up, so our driver so nice enough to take it up for us.
Cleanliness & Comfort
The Royal Highland Hotel
Inverness

An older hotel but grand. Very convenient to the train station which was helpful for us. Room was nice and comfortable. A hot breakfast was included as part of the breakfast package that we could order but when I asked if they could make sure my scammbled eggs were cooked well and not runny, I was told they just cook them one way. So I didn't have the hot breakfast just the continental breakfast that was set out.

Authenticity & Character
Grand looking inside.
Location
Close enough to walk to the Victoria Market and Inverness Castle. And right next door to the train station.
Staff
. A hot breakfast was included as part of the breakfast package that we could order but when I asked if they could make sure my scammbled eggs were cooked well and not runny, I was told they just cook them one way. So I didn't have the hot breakfast just the continental breakfast that was set out.
Cleanliness & Comfort
Leonardo City Edinburgh
Edinburgh

They wouldn't let us check in a couple of hours early when we arrived. We asked if we could leave our smaller suitcase for 5 days until we came back to the hotel to stay again before catching a flight home. We were told no by the staff when we checked in. My husband who has memory problems asked again to a different person at the desk that evening when we got back from sight seeing and was told we could. So that meant they could have done it when we asked the first time. The first time we stayed they gave us a room very close to the reception desk which was helpful for my husband who has problems walking. The second time we stayed we were given an upstairs room which was a very, very long way to walk for my husband and had two stairs to get our suitcases up to get to our room.

Authenticity & Character
Location
Within walking distance to the Royal Mile and Edinburgh Castle.
Staff
Amy was very helpful but the other staff could take lessons.
Cleanliness & Comfort
Leonardo Hotel Belfast
Belfast

I was told it was a 4 star hotel but it was barely a 3 star. Large red stain on carpet and sheets stained. Bathroom very, very small. Room was cold and the packed breakfast they gave us was not worth it.

Authenticity & Character
Location
Within walking distance to City Hall, St. George's Market, and Cathedral Quarter. Titanic Museum a little bit of a walk but managable.
Staff
They did bring us a heater when we told them our room was cold.
Cleanliness & Comfort
Bathroom very, very small. Stains on carpet and sheets.
The Victoria Hotel
Galway

Reception was nice enough but room was very small with one very small window that was frosted so you couldn't see out. Water pressure in shower was bad and breakfast wasn't great.

Authenticity & Character
Location
Within walking distance to Latin Quarter and Quay Street.
Staff
Cleanliness & Comfort
Very small room with one very small frosted window. Water pressure in shower bad.
Dromhall Hotel
Killarney

Hotel reception very friendly and helpful. They let us go in breakfast early instead of having to have a packed breakfast since we had an early pick up.

Authenticity & Character
Location
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Cleaned our room even though we didn't ask or leave hang tag on door.
The Morgan Hotel
Dublin

We were told when we booked the trip that we would be able to get a room when we arrived. We had an early flight and got there at 7 am and they said at the reception desk that I should not have been told that. But they did let us check in at 10 am instead of 3 pm. They also changed our breakfast we had paid for the next morning to the morning we arrived so we could rest and plan our day without having a room at our disposal. The staff was friendly enough. Our room key didn't work and I made several trips back to the desk before finding out that they needed to work on the door. The room was fine and the location was good.

Authenticity & Character
Location
Within walking distance of Dublin Castle, St. Patrick's Cathedral and Trinity College for the Book of Kell.
Staff
Cleanliness & Comfort
Local specialist: Adrian Murphy

We thoroughly enjoyed our New Zealand trip. T...
New Zealand | Apr 10 - Apr 24, 2026

D
Diane F.
Chicago, IL | Reviewed on May 01, 2026
We thoroughly enjoyed our New Zealand trip. The country and her people are wonderful. The Spire Hotel in Queenstown was spectacular. Room size was generous, amenities top notch and the staff 5 star. The hotel was centrally located to all activites and walking. One of our drivers, Jennifer, was acceptional. She was a good drive and planned stops for picture taking.
Our stay in Napier was wonderful. The Mangapapa hotel was beautifully appointed with large outdoor areas and plantation like...
Read more

We thoroughly enjoyed our New Zealand trip. The country and her people are wonderful. The Spire Hotel in Queenstown was spectacular. Room size was generous, amenities top notch and the staff 5 star. The hotel was centrally located to all activites and walking. One of our drivers, Jennifer, was acceptional. She was a good drive and planned stops for picture taking.
Our stay in Napier was wonderful. The Mangapapa hotel was beautifully appointed with large outdoor areas and plantation like feeling.
Our stay in Auckland was topped off by our dinner at Ahi. It was the most exquisite menu and dining we experienced.
Thank you Monika for so many unique adventures while we were in New Zealand
Diane

Hotel Review
Spire Hotel
Queenstown

Beautifully appointed. The most helpful and courteous staff. Wonderfully located to all activities. Thank you Spirel

Authenticity & Character
Location
Close to the pier, shopping and sightseeing
Staff
Staff is amazing. Always thinking ahead of us and courteous.
Cleanliness & Comfort
Spectacularly appointed. Generous size rooms. Beds so comfy.
Activity Reviews
Ahi Restaurant - 4 snacks and 4 courses
Ahi Restaurant - 4 snacks and 4 courses
Auckland

Extraordinary. Fabulous meal

Mt Cook day tour from Queenstown (Small group - return)
Mt Cook day tour from Queenstown (Small group - return)
Queenstown

Beautiful scenery all the way.

Quality of Experience
Guides, Drivers and Staff
Jennifer was superb.
Transport
The van had a bit of a bouncy ride.
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on May 02, 2026

Hi Diane,

Thank you so much for your lovely message—I’m so happy to hear how much you enjoyed your time in New Zealand.

It was truly a pleasure to plan this trip for all of you, and I wish you many more incredible travels ahead.

Warm regards,
Monika

Outstanding travel planning - Netherlands & Belgium
The Netherlands | Apr 19 - Apr 29, 2026

Linda
Linda H.
Tulsa, OK, USA | Reviewed on May 01, 2026
Outstanding travel planning around the Netherlands and Belgium. Services included selection of hotels, tour guides, drivers/train tickets, and destination activities! Very flexible with helpful insights into timing of local events and location selection. Mieke was a huge help both in planning and during the trip - helping to communicate with personnel re: any potential changes in plans. We had some firm ideas for our family vacation that were unique but very much appreciated and valued... Read more

Outstanding travel planning around the Netherlands and Belgium. Services included selection of hotels, tour guides, drivers/train tickets, and destination activities! Very flexible with helpful insights into timing of local events and location selection.

Mieke was a huge help both in planning and during the trip - helping to communicate with personnel re: any potential changes in plans. We had some firm ideas for our family vacation that were unique but very much appreciated and valued Mieke’s additional travel advice and recommendations. Our preference for smaller boutique B&Bs was accommodated with excellent suggestions that were convenient to sites.

Highly recommend KimKim and Mieke’s “Beat the Dutch Travel” support for Dutch experiences.

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on May 02, 2026

Wow Linda, thank you so much for the compliments and adding the review here. It was a pleasure organizing the trip for you guys and you're very very welcome. Glad I could be a small part of your project of making some wonderful family memories here!
All the best to you!

The trip was a great experience, the cities a...
Turkey | Apr 20 - Apr 27, 2026

A
Alberto Rafael H.
Chicago, IL | Reviewed on May 01, 2026

The trip was a great experience, the cities and places were amazing. Burcu made a great job with recommendations, building my trip and the support during the trip. We faced a couple of unexpected situations and she helped me to fix them. I took several tours and they were great experiences and tour guides were really knowledgeable.

Local specialist: Burcu Kisakurek

It couldn't have been better!
Chile | Apr 14 - Apr 25, 2026

J
Jennifer P.
Boston, MA | Reviewed on May 01, 2026
We had an amazing visit to Chile -- from four days in the Atacama desert to a week in Santiago (with some wonderful side trips) to a wedding outside the city. Our time in Atacama was active with an Astronomical Tour, a visit to the Valley of the Moon, and the lagoons to see flamingos, vicunas, llamas, and sheep. The guides were extremely knowledgeable, friendly, and warm. The experiences felt very individual and special -- the food and drinks were delicious and added to the really great... Read more

We had an amazing visit to Chile -- from four days in the Atacama desert to a week in Santiago (with some wonderful side trips) to a wedding outside the city. Our time in Atacama was active with an Astronomical Tour, a visit to the Valley of the Moon, and the lagoons to see flamingos, vicunas, llamas, and sheep. The guides were extremely knowledgeable, friendly, and warm. The experiences felt very individual and special -- the food and drinks were delicious and added to the really great experience. Each of our guides was wonderful, with special recognition to Vicente -- his passion and enthusiasm for his work and our surroundings made our experiences unforgettable. Ivonne (spelling?) or Ivi, who gave us the astronomical tour was super enthusiastic and made sure that everyone had the best experience. Thanks so much for the photos! The hotel was great -- very comfortable and close to Caracoles street (the Emporium has the best empanadas!!).

Our stay in Santiago was truly special. The Bidasoa Hotel is a little distant from downtown, but the meals were delicious and we could walk to the Ralli Museum. Our tour of Santiago gave us so much history and a chance to walk around. Just fantastic! Our excursions to the Cajon de Maipo and horseback riding in the Andes were very special. Thanks so much to Julio, Fernando, and Alberto. They were great! We are so happy that we worked with KimKim -- your responsiveness, creativity, and flexibility (switching activities because of the weather to make a better experience), made us feel cared for and important. We really appreciate the top level of care and attention you give to create the BEST experiences! I can't imagine anything better!

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Bidasoa is absolutely beautiful and a wonderful stay. I would highly recommend it to anyone.

Authenticity & Character
Really wonderful environment and glad that it's eco-friendly.
Location
I loved the location, and ubers were plentiful, but it's a bit away from the action of the city. But I liked that!
Staff
The staff were wonderful -- the front desk (Helida) recommended a great cafe nearby; others helped me find and schedule time at the nail salon. Everyone was extremely friendly and helpful!
Cleanliness & Comfort
Everything was spotless and the room was very comfortable. We felt super special!
Hotel NOI Casa Atacama
San Pedro de Atacama
Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Nara Matos

Great trip to Ecuador and Peru
Ecuador | Feb 14 - Feb 28, 2026

Colleen
Colleen N.
Tucson, AZ | Reviewed on May 01, 2026
Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru.... Read more

Alvaro was very helpful in planning our trip and connecting us with in-country people who managed our itinerary and made sure we got to each stop. Transportation was seamless and someone was always waiting for us with our name on a sign so we could quickly negotiate airports and hotel stops. We also had knowledgeable and English-speaking guides at key points of interest. Our favorites were the tours of El Cajas National Park near Quito, Ecuador and Machu Picchu and Rainbow Mountain in Peru. Highly recommend

Activity Reviews
Day Trip to Rainbow Mountain - Vinicunca
Day Trip to Rainbow Mountain - Vinicunca
Peru

Exhilarating trip to Rainbow Mountain. Highly recommend taking the optional motorcycle trip up the mountain

Quality of Experience
Food
The stop for breakfast and lunch was great. Well equipped for travelers and great food.
Guides, Drivers and Staff
Transport
Hiking El Cajas National Park (self drive)
Hiking El Cajas National Park (self drive)
Ecuador

Amazing trip and our guide was fantastic

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 01, 2026

Dear Colleen. Thank you so much for your kind words! I’m glad to hear that you had an incredible trip and that everything went perfectly. I love hearing that you enjoyed amazing moments in places like El Cajas National Park, Machu Picchu, and Rainbow Mountain.
I’m keeping my fingers crossed that this isn’t your last adventure in Ecuador. I’d be delighted to help you again in the future
Alvaro

Jane and her team had everything laid out very well.
England | Apr 19 - Apr 30, 2026

D
Donna E.
Chicago, IL | Reviewed on May 01, 2026
Jane and her team had everything laid out extremely well. I was anxious about travelling "on our own", but the way the trip was planned and presented set my fears aside. There was nothing more they could have done for us as they listened to what we wanted and ensure we got what we asked for. That being said, I know I need to be more flexible when I travel to account for things like 1) phone not working (it was necessary to have a cell phone), 2) transit worker strikes, 3) illness... Read more

Jane and her team had everything laid out extremely well. I was anxious about travelling "on our own", but the way the trip was planned and presented set my fears aside. There was nothing more they could have done for us as they listened to what we wanted and ensure we got what we asked for.

That being said, I know I need to be more flexible when I travel to account for things like 1) phone not working (it was necessary to have a cell phone), 2) transit worker strikes, 3) illness changing plans. Even then, I felt confident in knowing that if I reached out for help, Jane and her team were there to provide what I needed.

Hotel Review
ibis Styles London Gloucester Road
London

This is a quaint hotel in a great part of London that is near the Metro and yet has a neighborhood feel. Close to many diverse restaurants. I felt safe and the rooms are clean. The only drawback is that there is the same (but well apportioned) breakfast served every day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jane Davey

Super happy
Indonesia | Apr 20 - Apr 30, 2026

F
Filippo B.
Germany | Reviewed on May 01, 2026

Super happy with the organisation, planning and support during the trip.

Local specialist: Arizta Quintasari

Tetiana was wonderful!! And the trip was ev...
Scotland | Apr 24 - Apr 30, 2026

Michie
Michie D.
Ashburn, VA | Reviewed on May 01, 2026
Tetiana was wonderful!! And the trip was even better! Tetiana was phenomenal in custom planning our trip and was SO responsive in getting back to us quickly and arranging every detail. Every hotel, guide and driver was awesome and every experience perfect for the trip of a lifetime!!! I adamantly recommend Tetiana and KimKim!!! Read more

Tetiana was wonderful!! And the trip was even better! Tetiana was phenomenal in custom planning our trip and was SO responsive in getting back to us quickly and arranging every detail. Every hotel, guide and driver was awesome and every experience perfect for the trip of a lifetime!!! I adamantly recommend Tetiana and KimKim!!!

Hotel Reviews
Tullie Inn
Balloch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
House Of Juniper
Broadford
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PALM COURT HOTEL
ABERDEEN
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bruntsfield
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skye’s Castles & Clifftops: A Day of Highland Majesty
Skye’s Castles & Clifftops: A Day of Highland Majesty
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Aberdeenshire  Castle & Historic Building  Private  Tour
Aberdeenshire Castle & Historic Building Private Tour
Aberdeen
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Edinburgh Airport to Edinburgh
Private Transfer from Edinburgh Airport to Edinburgh
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal

Guilia was very helpful in planning our trip to Italy
Italy | Apr 15 - Apr 24, 2026

D
Dave B.
Ashburn, VA | Reviewed on Apr 30, 2026

Guilia was very helpful in planning the trip to meet our needs. She was always responsive despite the time difference, She worked with our budget and gave us great restaurant tips, and made it easy for us to enjoy our vacation. She also advised us well on the balance between seeing sites and having time to explore the cities. She picked great hotels in excellent locations for us and picked amazing tour guides. We highly recommend Giulia if anyone is planning a trip to Italy.

Local specialist: Giulia Carucci

Our First Visit to Costa Rica is Nothing but PURA VIDA
Costa Rica | Apr 21 - Apr 30, 2026

Jonathan
Jonathan S.
Harrison, NJ | Reviewed on Apr 30, 2026
This was our first trip to Costa Rica and KimKim created an amazing package that gave us a true, great taste of the country. My family and I (group of 6) visited Arenal, Monteverde and Manual Antonio. Each of these places gave a unique vibe and we enjoyed all of them. We experienced the torrential rains in Monteverde, which gave us a true experience of life in the cloud forest. We even experienced a 4.8 magnitude earthquake in Manuel Antonio, which reminded us that Costa Rica is part of the... Read more

This was our first trip to Costa Rica and KimKim created an amazing package that gave us a true, great taste of the country. My family and I (group of 6) visited Arenal, Monteverde and Manual Antonio. Each of these places gave a unique vibe and we enjoyed all of them. We experienced the torrential rains in Monteverde, which gave us a true experience of life in the cloud forest. We even experienced a 4.8 magnitude earthquake in Manuel Antonio, which reminded us that Costa Rica is part of the ring of fire.

The food was great all and all! The excursions were memorable, in particular the zip line over the cloud forest. We ended up seeing about 20 sloths and the elusive Quetzal (a male and a female), all thanks to the trained eyes of our guides.

This is our second time engaging KimKim and we are truly satisfied with the package and services. Special acknowledgments and thanks to Kat, Kate and Adam. They made our first visit to Costa Rica a great experience. Pura Vida!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Amazing views. Best pool. Great restaurant. La Mariposa is a great hotel to end our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

The location of the Cloud Forest Lodge atop the cloud forest is simply spectacular. The view is breathtaking and staff were extremely personable.

Authenticity & Character
Location
Staff
Dennis, Jose, Fernando, and Benjamin were so personable and each made our stay very memorable.
Cleanliness & Comfort
Lomas del Volcán
Fortuna

Lomas provided the closest to a tree bungalow feel. Location at the base of Arenal Volcano is excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Nocturnal Rainforest Walk
Nocturnal Rainforest Walk
Arenal/La Fortuna

The nocturnal walk is a must to see some of the Costa Rica animals in their natural habitat. Our guide was extremely knowledgeable and had a great eye in spotting the animals. We thoroughly enjoyed the walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on May 01, 2026

Thank you so much for your wonderful review! I’m happy to hear your trip to Costa Rica was such a memorable experience for you and your family. 🙌

It sounds like you truly got a taste of everything—from the unique vibes of Arenal, Monteverde, and Manuel Antonio to the adventure of zip lining and spotting wildlife, I know you wanted to see sloths and glad you got to see 20!!!! 🦥

I really appreciate your continued trust in kimkim, and I’ll be sure to pass along your kind words to Kate as well.

Pura vida, and we’d love to help you plan your next adventure whenever you’re ready! 🤙

Wonderful March 2026 trip to Morocco!!
Morocco | Apr 3 - Apr 9, 2026

Rob
Rob B.
San Jose, CA | Reviewed on Apr 30, 2026
We had a wonderful trip in late March to Marrakesh, the High Atlas and the desert. We loved it. Sharon and her team were terrific. It was a pleasure building the itinerary with her -- and I especially appreciated the Zoom call -- it made the whole planning process so much easier and enjoyable. We will definitely, absolutely use kimkim again when we plan our next visit to northern Morocco!! Read more

We had a wonderful trip in late March to Marrakesh, the High Atlas and the desert. We loved it. Sharon and her team were terrific. It was a pleasure building the itinerary with her -- and I especially appreciated the Zoom call -- it made the whole planning process so much easier and enjoyable. We will definitely, absolutely use kimkim again when we plan our next visit to northern Morocco!!

Hotel Reviews
Dar Hnini
Oulad Yahia Lagraire

This hotel is a little gem nestled in a beautiful oasis valley. The service and food were excellent. Highly recommended!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Boutique Hotel
Boumalne Dades

Excellent hotel. Absolutely top rate service, decor and experience. I cannot rate it highly enough!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day with the Locals in the Valley of Roses
Day with the Locals in the Valley of Roses
Morocco

This day with locals was wonderful -- a highly of our trip. Sitting down and getting to know a local family in their home was amazing. I highly recommend this activity.

Local specialist: Sharon Louthian

Authentic and Amazing Experience
Japan | Apr 13 - Apr 25, 2026

D
Douglas S.
Los Angeles, CA | Reviewed on Apr 30, 2026

This was my first time using KimKim and first trip to Japan.

Shona is truly amazing! I’m truly grateful for all her help! She was very thoughtful in everything she arranged. She helped ensure I got to do everything I wanted to, in the multiple cities I visited, while staying within budget. The activities, tours and guides were fantastic!

Shona was always there during my trip as well, to ensure an authentic and memorable experience! I met so many great people, made so many memories, and took so many great photos.

Thank you, again!

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 01, 2026

Hi Doug,
Greetings from Shona.
Thank you so much for your wonderful review! You will always be my VIP guest, and it was truly a pleasure to assist you throughout your trip.

I sincerely look forward to planning your next journey and creating another memorable experience for you.

Warm regards
Shona

Enlightening China Adventure!
China | Apr 9 - Apr 20, 2026

Richard
Richard D.
The Villages, FL | Reviewed on Apr 30, 2026
When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even... Read more

When I think about this trip, the first thing that comes to mind is the incredible level of planning required for a 12-day trip in China for my wife and I. Planning our trip through KimKim was an incredibly smooth and stress-free experience. The initial setup was simple, and we were quickly connected with our local China specialist, Heidi, who was an absolute pleasure to work with. She was responsive, accommodating, and consistently offered thoughtful solutions that made our itinerary even better. Heidi made me feel like I was her only client, while also going above and beyond to create an unforgettable experience for my wife and I. I was unfamiliar with how accessibility works in China, but Heidi handled every single detail flawlessly. From coordinating transportation between hotels in different cities, to selecting ideal locations to visit, arranging private tours, and ensuring smooth drop-off/pickup at airports and train stations -- nothing was overlooked. We literally felt like royalty the second we got off that plane as Heidi thought of everything. One of the standout aspects of the trip was the thoughtfully designed itinerary. Each day included planned activities, but there was also flexibility built in for leisure time.

What made this trip so special wasn’t just the destination, but was how personal and thoughtfully curated every moment felt. Traveling in a new country can sometimes feel overwhelming, but with KimKim everything was handled so professionally that we could simply relax and enjoy the experience. That level of organization made traveling around the country very easy.

At every step we felt safe, comfortable, and well looked after by the excellent bi-lingual tour guides. The tour guides made this journey extraordinary, especially Emma (Beijing), Kathy (Xi’an), Ethan (Zhangjiajie), and Autumn (Shanghai). Thanks to them, we enjoyed our China adventure and now have very fond memories that will last a lifetime. The tour guides would come and get us from our hotels and bring us back to our hotels. They would check in with us daily to make sure we knew where we were going and had any questions. They were all knowledgeable, warm, and clearly excited to share her culture and stories with us as well as learning about our culture (especially learning about our county’s slang). Their enthusiasm made the experience feel much more personal and engaging. Their warmth and good humor even outshined their obvious depth of knowledge and skill of communication. Every guide made us feel like we traveling with a family member. They selected fantastic restaurants throughout each city where we could enjoy authentic local food without worrying about our dietary needs. Every recommendation was spot-on. They were so much fun to spend time with!

And I would be remiss not to mention the hotels KimKim selected, which elevated the trip even further. Everywhere we stayed, we felt less like guests at a hotel and more like we were being welcomed into someone’s home. Also, all of our drivers were excellent as well—professional, safe, and reliable.

As this was our 2nd trip with KimKim, all the arrangements made by them have always been 100 reliable, including accommodation, transportation and activities. Overall, this trip exceeded every expectation. The itinerary was the perfect blend of city action, historical insight, and natural wonder. Overall, KimKim, especially Heidi, made our China trip feel personalized, well-supported, and wonderfully memorable. Highly recommended them for anyone seeking a well-organized, locally informed travel experience.

Activity Reviews
Half  Day City Tour with the Yu Garden
Half Day City Tour with the Yu Garden
Shanghai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie Park Tour - Grand Canyon with glass bridge
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Full day  Tour with  Golden Whip Creek&Ten Mile Gallery &  Baofeng Lake
Full day Tour with Golden Whip Creek&Ten Mile Gallery & Baofeng Lake
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Suzhou and Tongli Water Town City Tour
Day Trip to Suzhou and Tongli Water Town City Tour
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Zhujiajiao Water Town with Boat Ride
Day Trip to Zhujiajiao Water Town with Boat Ride
Shanghai
Quality of Experience
Guides, Drivers and Staff
Transport
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Marvel at the Picturesque Landscape in Zhangjiajie National Forest Park
Zhangjiajie
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Xi'an City: Ancient City Wall and Drum Tower
Explore Xi'an City: Ancient City Wall and Drum Tower
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Chinese dumpling dinner
Chinese dumpling dinner
Xi'an
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Tang Dynasty Show (1hour)
The Tang Dynasty Show (1hour)
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
See the Terracotta Army
See the Terracotta Army
Xi'an
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Temple of Heaven
Explore the Temple of Heaven
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Full day with Great Wall and Changling Tomb in Beijing
Full day with Great Wall and Changling Tomb in Beijing
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Picturesque Summer Palace
Visit the Picturesque Summer Palace
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Peking Duck Experience
Peking Duck Experience
Beijing
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Glimpse into China's Imperial Past: the Fobidden City
A Glimpse into China's Imperial Past: the Fobidden City
Beijing
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Apr 30, 2026

Thank you so much for your wonderful and detailed review!

We’re truly delighted to hear that you and your wife had such a memorable experience in China. It means a lot to know that our team were able to make your journey smooth, personalized, and enjoyable from start to finish.

Your kind words about the guides, itinerary, and overall arrangements are greatly appreciated—we will be sure to share them with everyone involved.

We look forward to assisting you with your next adventure in the future!

My daughter and I had a wonderful trip to The...
The Netherlands | Apr 10 - Apr 16, 2026

K
Kimberly L.
Ashburn, VA | Reviewed on Apr 30, 2026
My daughter and I had a wonderful trip to The Netherlands to see the famous tulips, something I've always wanted to do. Bas was wonderful to work with to coordinate all the logistics for this trip and ensured we got to do everything we wanted to do and see. All the reservations, tickets & activities were easy to navigate and the detailed instructions in the app for each day extremely helpful. Our private driver, Robert, was so kind and helpful. The entire trip was a dream and I'm thrilled... Read more

My daughter and I had a wonderful trip to The Netherlands to see the famous tulips, something I've always wanted to do. Bas was wonderful to work with to coordinate all the logistics for this trip and ensured we got to do everything we wanted to do and see. All the reservations, tickets & activities were easy to navigate and the detailed instructions in the app for each day extremely helpful. Our private driver, Robert, was so kind and helpful. The entire trip was a dream and I'm thrilled with our first time using Kimkim for our travel needs.

Hotel Review
Hotel Estheréa
Amsterdam

We loved this hotel and the monkeys on the wallpaper were so whimsical and fun. The coffee machine was so appreciated. The hotel was located in a great location and the decor was beautiful. I would definitely stay again.

Authenticity & Character
Location
Best location, near great restaurants and shopping
Staff
Very helpful and kind
Cleanliness & Comfort
Loved this hotel and very clean and comfortable beds
Local specialist: Bas Naus

Southern italy
Italy | Apr 11 - Apr 24, 2026

E
Elizabeth M.
Ashland, MA | Reviewed on Apr 30, 2026
Thank you, Rita, for the trip you set up for my Granddaughter Maddie, Grandson Nate, and me. Everything worked as it should. All the accommodations were great, especially Matera. You had very nice drivers for us and wonderful guides here and there. Roberta at Pompeii was so informative and that was a great experience for Nate and me. Maddie and I enjoyed the experience cooking with Madia done through Loliv.com and Claudio, and the golf cart experience at Alberobella. i have already... Read more

Thank you, Rita, for the trip you set up for my Granddaughter Maddie, Grandson Nate, and me. Everything worked as it should. All the accommodations were great, especially Matera. You had very nice drivers for us and wonderful guides here and there. Roberta at Pompeii was so informative and that was a great experience for Nate and me. Maddie and I enjoyed the experience cooking with Madia done through Loliv.com and Claudio, and the golf cart experience at Alberobella. i have already recommended both to friends who are traveling to Puglia in May and in October. The October couple has used KimKim in the past -- in fact, they were the couple who recommended the agency to me years ago. It was great fun to explore --an amazing experience to be with Nate driving the Amafi coast (!) -- so wonderful to be in Puglia with Italians, rather than tourists from all over the world. And I learned that I can, indeed, get myself through airports, trains and cities by myself when I have to . Altogether a satisfying trip for me, one I hope the grandkids will remember fondly, and one that has taught me that I will be able to travel without my late husband. Thank you for all your input, planning and execution!

Hotel Reviews
Hilton Rome Airport Hotel
Fiumicino

It was a Hilton Garden Inn. Good for the night before travel. shuttle every 15 minutes to the airport. Not much airport traffic noise

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dimora Storica Muratore
Lecce

Fascinating to be here. Location was right next to the old city and had a peaceful garden surrounding the villa. Hostess was wonderful, especially when she saved a little breakfast for my sleepy granddaughter!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boston Hotel
Bari

Well located business-type hotel right next to the old part of Bari. Comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aquatio Cave Luxury Hotel and Spa
Matera

Wow! great place with fabulous ambiance! Loved seeing the construction of a modern hotel in old caves right in the middle of old Matera.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Miramare Sorrento
Sorrento

Very pleasant place away from the crowds but within walking distance of all the shops, restaurants and activity

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Unico Relais
Napoli

Very nice once inside. the street entrance was not well labeled and took some scrutiny

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Experience in Alberobello: Trulli, Countryside & Picnic
Guided Experience in Alberobello: Trulli, Countryside & Picnic
Italy

Great fun to move around with the golf cart. The guide was on a Segway, and had grown up in the town. He had wonderful stories and experiences to share. Have the transportation made is possible to see just about the whole area in the 3 hours, as well as stops for a little shopping and lunch. Lunch was at a local's home, with a cooking demonstration and stories about the couple who lived there shared by the guide. We were also able to see the inside of a house that had been brought up to date and was currently a residence on the Unesco side of the town, as well as a house recreating what the former residents had for living space.

Quality of Experience
Food
Transport
Discover Authentic Apulian Cooking with a Local
Discover Authentic Apulian Cooking with a Local
Italy

Restaurant had exceptional character, and a wonderful, charismatic owner who taught us to make some Puglian dishes. Very patient with me -- I had a hard time mirroring her quick hands making orecchiette. The story of her place and strategy in having a vegan restaurant was so interesting. Having someone there to translate made a huge difference to what turned out to be a very genuine experience. Loved it!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great conversation on the way
Explore Pompeii with an Archaeologist
Explore Pompeii with an Archaeologist
Italy

Excellent Guide named Roberta. Very informative, very impressive to see the engineering of the place, so much more that I expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Naples: Guided Walk & the Veiled Christ
Discover Naples: Guided Walk & the Veiled Christ
Naples

Excellent guide, great fun to walk around Naples

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano

Beatriz at Espiritu Travel put together a wonderful trip
Spain | Apr 18 - Apr 28, 2026

Rene
Rene O.
Seattle, WA | Reviewed on Apr 30, 2026
Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike... Read more

Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike through the gorge was the highlight of our trip.
Our only complaints were the noise outside our hotel in Tangier, our room was on the first floor overlooking the Petite Socco and the noise level kept us up during the night. This is a busy section of the Medina in Tangier and would have preferred a room away from the street. However, the room was authentic and very pretty. These was also a little confusion regarding our rental car access to the historic district of Grenada, we would have appreciated more details regarding getting through the check points. Overall the itinerary and activities were well planned and thought-out, thank you to Beatriz and her team for putting together a great trip, we would consider using KimKim and their specialists for our future travels. Thank you.

Hotel Reviews
Hotel Palacete de Alamos
Málaga

Beautiful and spacious room very close to the touristic center of Malaga. The breakfasts were amazing and the staff was friendly and accommodating.

Authenticity & Character
Location
Very close to the touristic center of Malaga.
Staff
very friendly and accommodating staff
Cleanliness & Comfort
Very clean
Parador de Cádiz
Cádiz

Beautiful and spacious hotel, our room was facing the water with a beautiful view. Unfortunately we were only there for one night.

Authenticity & Character
The hotel appeared to be recently renovated.
Location
Waterfront view
Staff
Cleanliness & Comfort
Activity Reviews
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

A thrilling experience, we loved being introduced to Flamenco dancing in an authentic Sacromonte location.

Quality of Experience
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain

The Alhambra is an amazing place and a not to be missed site in Granada, unfortunately it was raining the day we were there so it made the visit less than ideal

Quality of Experience
Guides, Drivers and Staff
Above the Gorge: Walk the Caminito del Rey
Above the Gorge: Walk the Caminito del Rey
Spain
Tapeo Like a Local: A Tapas Walk Through Málaga
Tapeo Like a Local: A Tapas Walk Through Málaga
Málaga

Our guide Milady was friendly and knowledgeable, she ran a great tapas tour through Madrid

Quality of Experience
We enjoyed the selection of tapas and wines at each of our stops.
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.