Kimkim Trip Reviews

Thanks to Pauline and team for helping us create an amazing trip. It was a great combination of their expert recommendations and our personal requests with enough freedom to discover new places along the way.
Highlights include Edinburgh Castle, Holyrood Palace, and too many places to mention in the Highlands! We loved Inverness and the surrounding area. History, beauty, nature, and everyone is friendly and helpful. Shout outs to our hosts I. Edinburgh and Inverness, to Izzie at Tomatin (what a genuinely kind and knowledgeable person)!

Activity Reviews

Edinburgh Castle Tickets

Edinburgh

We loved that we could skipthe line because we had tickets and the guidebook is a great souvenir!

Quality of Experience

Culloden Battlefield Visitor Centre tickets

Inverness

Our guide was knowledgeable and complete!

Quality of Experience

Guides, Drivers and Staff

Tomatin Distillery Tour

Inverness

Terrific experience learning about Scotch whiskey production. Izzie is a great guide!

Quality of Experience

Guides, Drivers and Staff

Glenlivet - The Original Tasting

Scotland

Rick was a wonderful guide. We had a great time.

Quality of Experience

Guides, Drivers and Staff

Transparency , quick response , and very reliable. Bruno was amazing. I have to also thank all the private guides who helped us with this amazing Brazil experience

We had a great trip and Hiroshi and the team were great. One potential item for improvement would be improved communication during the planning stage. Sometimes we were confused about why our itinerary was set up the way it was, but when we asked for clarification the explanation always made sense.

Highlights of our trip were the Ryoken in Narai, Sushi in Osaka, day trip to Hiroshima, Kimono photoshoot and Kinstugi in Kyoto, walking the Nakasendo. Great trip.

Hotel Reviews

Byaku Narai

Nagano

Beautiful property in a quiet Japanese village.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cross Hotel Kyoto

Kyoto

Amazing location in Kyoto, close to everything. Rooms were compact and breakfast was all tourists. I think this is typical for Kyoto at this time of year.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hakone Gora KARAKU

Beautiful facility with opportunities to improve service.

Authenticity & Character

Location

Staff

The service is not up to par. For example dinner is included and we were asked for the time when we checked in. The food was fine, but the service was not. We were served a kaiseki meal in less than an hour. Servers hurried the experience and it was rushed and uncomfortable. The service is below average for a property of this caliber.

Cleanliness & Comfort

The onsen facilities were lovely.

Asakusa View Hotel Annex Rokku

Tokyo

Great location in Asakusa. Just be aware the neighborhood gets quiet after 8 PM, so if you want a later meal there are slim pickings.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Osaka Marriott Miyako Hotel

Osaka

The view!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Kintsugi Experience with Kiyomizu-yaki: Restoring Beauty with Gold and Silver

Kyoto

What a neat experience at a 7th generation family business.

Quality of Experience

Dressing Up in Traditional Kimono and Enjoy a Photoshoot!

Kyoto

I thought this would be silly, but it was a lot of fun. We all enjoyed it.

Quality of Experience

Experience Making Your Own Sushi Followed with a Top-Notch Sushi Dinner

Osaka

My favorite meal of the trip. Outstanding Omakase experience.

Quality of Experience

Our trip through the northern islands of Norway was perfect. From start to finish, Mathia provided expert advice. I almost always plan trips on my own and I was a little nervous to use this service without a personal recommendation, but after using Kim Kim and Mathia for this trip, I may never plan on my own again. Each place we stayed was unique and I feel like we got a good feeling for the different areas in the islands. All the activities planned were exactly what our family enjoy, and we especially loved the excellent whale watching experience, biking, and midnight sun kayaking. We had no hiccups during the trip, but Mathia was always quick to respond with any questions I had about hike or restaurant suggestions. Would highly recommend Kim Kim and Mathia!

Hotel Reviews

Thon Hotel Oslo Airport

Gardermoen

Easy bus trip from the airport. Comfortable rooms. Large buffet breakfast. Good place to stay if heading back to the airport, but would stay closer to downtown if wanting to spend time in Oslo.

Authenticity & Character

Location

Good place to stay if heading to the airport

Staff

Friendly and efficient

Cleanliness & Comfort

Skagakaia

Bø

Very special locally-owned guest house. We had the apartment, which was perfect for our family of four. Lone’s dinners were delicious.

Authenticity & Character

Location

The views of the water were beautiful!

Staff

Cleanliness & Comfort

Thon hotel Andrikken

Andenes

Good location in Andenes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nordis Suites

Svolvær

Loved the location. Right on the harbor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

No AC, so was pretty warm at night.

Quality Hotel Richard With

Stokmarknes

Great location. Close to sauna. Easy to walk around town. Large rooms. Loved the shuffleboard downstairs. Very large, wonderful breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reine Rorbuer

Reine

Our favorite place we stayed! We had cabin 21, which was the last one on the road. Very authentic, beautiful views.

Authenticity & Character

Old fishing cabin-very cool!

Location

Could walk to everywhere in Reine

Staff

Cleanliness & Comfort

So much space

Activity Reviews

Midnight Sun Kayak Tour

Norway

Beautiful evening. We couldn’t go into the fjords because of the wind, but it was still a great experience.

Quality of Experience

Guides, Drivers and Staff

Summer Whale Watching in Andenes

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Tour with Skagakaia Guide

Norway

Beautiful evening hike. Loved talking to Katie and getting insights on life in Norway

Quality of Experience

Guides, Drivers and Staff

Meet our Local Guide - Hike and Explore beautiful Hadseløya

Norway

Loved meeting Mathia and learning about life in Vesterålen.

Quality of Experience

Guides, Drivers and Staff

Bike Trip Around Hadseløya

Stokmarknes

What a great day! We loved spending the day with Robin and exploring the island. The biking was not too strenuous, and we were able to see so much.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

This review is a bit overdue..my first time using KimKim, but the experience and service was over the top. I would highly recommend them and would use their services again for future travel.
I decided two weeks prior to dperature that I wanted to have a summer vacation with my kids; something that blended history, culture, and experience they will cherish. Liz was able to share her insights, relate to traveling with children and give her recommendations on what worked and didn't work.
We started off 5 days in Paris and concluded with 4 days in Nice. Certainly not enough time in either place. The itinerary was very structured; guides were very friendly, fluent in English, and provided the same level of service KimKim had assured.
Our trip started with a climb up the Eiffel tower, we also had a nice four hour guided tour of the city that was catered to children's interests. We were able to experience a cooking class in a local Parisian's home; had an art class with a professional painter, had the opportunity to bike and picnic through Versailles, saw the local home of the recent Football champions - PSG. The team then organized a seamless flight transfer from Paris to Nice, which was amazing and everything you would think of the French Riviera. We were guided through the local towns and then spent a couple beach days exploring the local towns and enjoying the Mediterranean sun.
Travel is an opportunity to see the world, meet people and connect with ones self. As a single dad, this was a trip that my children and I will remember, and I hope to have another KimKim experience next year!

Hotel Reviews

Hôtel du Couvent, a Luxury Collection Hotel, Nice

Nice

This place is awesome...its an old convent that took ten years to build. The grounds are immaculate. The private compound sits atop a hill. It houses its own bakery, own fresh gardens from where all fruits and produce come from. The restaruants on site are very different but exceptional. The view from the pool / spa area are amazing. The hotel is situated in Old town - very walkable. but if you don't want that, the hotel provides golf carts to transport you around the old town vicinity. A very different hotel experience that I would visit again!

Authenticity & Character

Preserved the convent feel with a modern take on luxury

Location

Situated within Old town - walking to plenty of restaurants

Staff

Cleanliness & Comfort

Hotel de Suede Saint Germain

Paris

Very quaint, comfortable and clean hotel. The staff was very friendly. This was my first time in Paris. The location was excellent and room accommodations were very nice for our family of three.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private French Riviera Sunset Electric Cruise (with private transfer)

Nice

This was a nice realzxing boat ride through along the coast of the Mediterranean. We took a picnic basket from our hotel and had dinner on board. The boat is more like a pontoon boat. The guide was very friendly and willing to take us whyever we wanted to venture to. We did catch the sunset which was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Monaco, Monte Carlo & Eze Morning Excursion

Nice

Our guide was super - she was a local from Nice, and was extremely knowledgeable on the whole region. She was very patient and was able to make the tour relatable to kids. We started in Nice, and headed east towards Ville Franche, Eze, Monaco and back to Nice...the four hours went by very fast.

Quality of Experience

Guides, Drivers and Staff

Saint Germain Stadium Tour

Paris

Home of the Football Champions! This was a highlight for my son. The tour was very thorough and showed us everything from the grounds, the locker rooms, the press conference theaters. It walked through the trophy room and gave a nice history of the stadium

Quality of Experience

Learn about the History of Impressionism with a Private Musee d’Orsay Tour

Paris

I'm glad to chose this tour versus doing the Louvre...this was far more manageable and with the allotted time, this was perfect. The guide had a background in history and art and was able to relate to the children and keep them engaged for the full tour. She brought along art samples and relative lessons that piqued our interests.

Quality of Experience

Guides, Drivers and Staff

Art activity for kids and family in Paris

Paris

This was one of my children's favorite activities. We found a spot outside across the river, overseeing the Eiffel Tower. The art class entailed us to sketch, paint what we saw. The class was guided by a professional artist who was extremely talented, but also very patient in teaching and helping the children. This was a very nice keepsake souvenir for the children and myself

Quality of Experience

Guides, Drivers and Staff

Versailles Bike Tour

Paris

Amazing experience to bike, picnic and explore one of the largest castles in the world. We biked over 8 miles voering the Versailles grounds. The tour started with a train ride from Paris to Versailles. We stopped by a local market to pick up food for our picnic. Then we headed to pick up our bikes. The guide was very nonweldable and the tour around the grounds were very thorough.

Quality of Experience

Guides, Drivers and Staff

Transport

French Dessert Cooking Class

Paris

We did a dessert making class - I was not expecting this to be in a local Parisians home. The instructor was a professional chef. The area was extremely clean, professional and very enjoyable. We were paired with two other families - which was very pleasant experience as well.

Quality of Experience

Private Discovery Tour of Paris Highlights

Paris

Our guide was a retired history teacher and also a grandfather. His experiences was able to hold children's attention for over 3.5 hours. The tour was very comprehensive and gave a nice lay of the land prior to venturing out around town. There are so many aspects of Paris that its impossible to cover on your own; it was very helpful to have this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Eiffel Tower Stair Climb with Optional Summit Access

Paris

We climbed to the summit of the Eiffel Tower - the views are spectacular and quite an experience to go to the top.

Quality of Experience

Guides, Drivers and Staff

very knowledgeable and was able to relate to kids

It has been almost a week now since my dream vacation ended but the memories are still fresh and wonderful. Antonia and Sara, thanks for being the best travel agents.
It was indeed the trip of a lifetime, and I am so grateful and appreciative of the work Antonia and Sara did to help make it so magical. I can’t say enough good things about Antonia and Sara. This was my second time working with them and I could not have been more pleased with the outcome. Antonia and Sara were great with the entire process from planning to updates during the trip. Everything was perfectly executed. The entire experience was seamless and memorable. Nothing escaped their attention. They were easy to communicate with and always responded promptly to any requests I had. The arrangements they made were flawless. The hotels had everything I could ask for and more. The transfers from place to place were handled in the most efficient way,
This was truly a trip to be remembered for all the good reasons. I am forever grateful to Antonia and Sara for helping me create a dream holiday. They are much more than travel agents. They are my friends, and that means a great deal to me.
In closing, I look forward to planning another adventure next summer.

Thank you for everything!

This was our first experience with KimKim, and overall, we found it to be quite positive, leading us to consider using their services again in the future. While we did encounter a minor issue, we were impressed by how promptly the agency addressed it. Throughout the planning, execution, and follow-up phases, we felt well-supported.

The additional activities we participated in—such as the hike in the Basque region, the cooking class in Barcelona, and the catamaran sailing in Palma—were particularly memorable and added significant value to our trip. The choice of hotels was commendable, and the transportation arrangements were executed smoothly.

We believe that the extra expense was justified, as it alleviated the stress and burden of organizing the trip ourselves, allowing us to enjoy our experience fully. This approach can greatly enhance future travel planning and ensure a more relaxing journey for travelers.

We enjoyed our trip to Grenada and Seville. Everything was beautifully arranged for us by Alfonso and Uhaina. Our local guides Ana and Rachel were knowledgeable and friendly. We had support whenever we needed it for the whole trip. The Kimkim platform an easy way to plan a trip. Love it!

Great to have it all planned out including roads to take and the extras were so much fun! Kimkim was responsive to questions and easy to interact with. As we were planning we were able to request and make modifications with ease.

This was my first time using Kimkim AND my first trip to Norway. I had planned on taking my fiance to Oslo for a rock concert and wanted to build a trip around that. So I got in touch with kimkim, was assigned a travel host, Mathia, and began working with him to build an itinerary. I loved his recommendations and with a little tweaking, we landed on an amazing itinerary, crafted specifically for us. We enjoyed EVERYTHING! We were impressed with the quality of hotels and activities. We loved the list of local recommendations that Mathia provided. In fact, we chose to have dinner at Doverhallen, one of the local's hidden gems. The food was fantastic! We would have never found the place on our own. So thank you for that, Mathia. Also, we appreciated having a flexible and attentive travel host team - yes, Mathia had a great team behind him! We had a last minute change on our last day that required us to extend our trip by one day and Mathia and his team took great care of us! I recommended kimkim to friends and family and even to people we met on the trip. All in all, a great value for the money.

Hotel Review

Thon Hotel Opera

Oslo

Beautiful hotel! Amazing breakfast! The staff was incredibly helpful. For example, my fiance was not feeling well, and one of the front desk staff came to our room at my inquiry to check on him. Also, another front desk staff helped me immensely with local public transportation tickets and getting around.

Authenticity & Character

Location

Immediately next to the train station with connections to the airport and trains to elsewhere in Europe.

Staff

my fiance was not feeling well, and one of the front desk staff came to our room at my inquiry to check on him. another front desk staff helped me immensely with local public transportation tickets and getting around.

Cleanliness & Comfort

LOVED the oversized soaking tub!

Activity Reviews

Finnabotn RIB Tour

Balestrand

This was SO MUCH FUN!!! Highly recommend!

Quality of Experience

Giant Fjords, breathtaking waterfalls!

Guides, Drivers and Staff

Fun and informative boat captains.

Transport

Fun and FAST!

Silent Oslo Fjord Cruise

Oslo

This was relaxing and the tour guide provided relevant and interesting narrative on the sites that we saw on the cruise. I expected more spectacular views since "Fjord" was in the name of the cruise. The scenery was pretty, but not breathtaking. So my expectations were slightly high.

Quality of Experience

Guides, Drivers and Staff

The guide told us interesting stories about the various sights that we came upon on the cruise.

Transport

Loved the zero emissions yacht.

Our trip was magical. The people, culture, food, and scenery were more than we could have ever imagined. And it all started with our driver, Rachid! He really took care of us and allowed us to relax and truly enjoy the full experience. We highly recommend Morocco! A destination/trip of a life time!!

Hotel Reviews

Riad Kalaa

Rabat

Great first stop - amenities were good, rooms were nice, and food was delicious

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

Beautiful building but a bit outdated. Drain in shower was clogged, wifi was weak, but these are minor issues. It’s location is great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

Great experience for those that do not camp. Desert experience was awesome. My son and I sand boarded :)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kasbah Tiziri

Kelaat Mgouna

Probably our favorite hotel. The host was awesome - the most engaged with us. He kept us laughing throughout our time there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nesma Suites & SPA

Medina, Marrakech

Location- great! Rooms - okay but a bit crowded (probably our fault as we had two adults and two children in a room). Pool was nice break from the heat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ONOMO Hotel Casablanca Airport

Nouaceur

Perfect place to begin transition back to our world. And truly just 5 min from hotel. Rooms were extra cold- which was great :)

Authenticity & Character

Can’t say authentic as it was truly modern

Location

Staff

Cleanliness & Comfort

Activity Reviews

Arrive in Casablanca & Transfer to Rabat

Morocco

We were exhausted from travel - and this was the best first step as if kept us awake which allowed us to adjust to the local time. The mosque is absolutely beautiful. The tour was really minimal but I can’t say a guide was needed to have the full experience.

Quality of Experience

Guides, Drivers and Staff

The mosque guide didn’t provide much - but it was enough to at least see unique aspects of the location.

Transport

Rachid rocks!

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

We definitely want to go back to Ifraine! Don’t get me wrong- the other parts of the drive were great (eg, Atlas monkeys) too. But Ifraine is so different by being lush and green within that Atlas Mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fes

Fes

Without a doubt- Fes is the city to see! Authentic! We felt like we were experiencing the daily life of someone that lives there. Markets are phenomenal! Tannery is great!

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Guided Tour of Marrakech

Marrakesh

Marrakech is definitely touristy - after experiencing Fes first - Marrakech was just “ok”. Then again, it was at the end of our trip so we had already seen a lot of what it had to offer and we were a bit exhausted.

Quality of Experience

Guides, Drivers and Staff

Unfortunately, he struggled to show us anything unique.

Transport

Our AMAZING family trip to France was impeccably planned by Lucie. She was exemplary in her help and dedication to provide a beautiful and unique trip for us. We had the best time...and still wish we were in France. Family memories for a lifetime.
Let me get one tiny negative experience out of the way ..the Chocolate Museum -workshop in Paris... it is a **tourist trap and only for little kids (5 year olds) & has horrible chocolate. AVOID!
We have now erased that from our memory. On to the highlights...and SO SO many.
Our guided tour (by Afsaneh) ) of the Louvre was arranged last minute by the amazing Lucie...our tour guide was absolutely the very BEST. Afsaneh is a teacher and a true lover of the arts. She brought the Louvre to life for us and expertly maneuvered us around the extensive crowds. Our experience would have been very very poor without her. A HIGHLIGHT of our entire trip. We requested this add on at the last minute....and Lucie was a miracle worker to arrange it.
We probably should have requested a tour guide for Versailles.
Our La Marais pastry tour was also a huge highlight. My kids and I absolutely loved our tour guide....she was chic, fun, upbeat, outgoing, and engaged my kids (13 and 17 yrs of age). Rachelle. Request her! The pastries we tasted were mouth watering and uniquely delicious.
Our walking food tour of Nice was also a huge highlight. Our guide, Nadia, was so kind, friendly, knowledgeable, and gave us a great overview of Nice and SO SO SO MUCH delicious food. Do not eat breakfast before this tour. She gave us helpful hints to see Castle Hill, take the train up and walk down for beautiful views. We did that the next day.
We loved the fresh market in Nice, that Nadia showed us, and we even went back the next day. The chocolate shop we visited, again, on the tour with Nadia, is a beautiful shop with chandeliers that started in 1820 and the chocolate we tasted (and purchased there) was exceptional, mouth watering, and superior in every way. It puts our chocolate in the United States to shame.
Our hotel in Paris...Le Basile....beautiful. Delicious breakfast every morning. SUPER Friendly and helpful front desk available 24/7. Highly recommend.
I could go on and on but I touched on the major highlights. I hope they are helpful to other fellow travelers.
Traveling with my family, making lifetime core memories with my children is incalculable. Merci Beaucoup to Lucie and Kimkim travel.

Hotel Reviews

Le Basile Hôtel

Paris

Delicious breakfast every day. Beautiful room. Not overcrowded. Front desk person available 24/7

Authenticity & Character

Location

Little far from some activities

Staff

Cleanliness & Comfort

AC Hotel by Marriott

Nice

Clean spacious rooms. The shower is very bad. Restaurant on the roof is beautiful and delicious. A little far from the market and most of the activities in Nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Morning food and wine tour

Nice

Nadia was absolutely wonderful. She showed us all around Nice. We ate and ate and ate. Do not eat breakfast before this tour. BRING WATER! This tour was a highlight of our trip. We loved it.

Quality of Experience

Food

The huge variety of tastings was wonderful.

Guides, Drivers and Staff

Visit of the chocolate museum and chocolate workshop!

Paris

This was the worst activity of our trip. A tourist trap.

Quality of Experience

Guides, Drivers and Staff

Seine river dinner cruise

Paris

Review the menu before booking to be sure you like the offerings. It was a bit touristy, and had a lounge type singer for entertainment. I thought it would be a more informational tour. But still a nice introduction to Paris and from the unique vantage point of the Seine River. We did enjoy the activity. After the cruise, we walked to the Eiffel Tower and it was beautifully lit up at night.

Quality of Experience

Food

Showing the menu to the guests before booking.

Pastry Tour of Le Marais

Paris

Rachelle was fun, chic, hip, and gave us insight into French life and fed us the most amazing delicious pastries. A favorite tour of our trip. We wish we had more tours with Rachelle.

Quality of Experience

Guides, Drivers and Staff

Adventure aboard an authentic sidecar to uncover Paris

Paris

This was a really fun unique activity. They took us to Montmartre, which was lovely to see. A bunch of streets were closed due to it being very close to Bastille Day. Driving around in the open air to get up close to things was a lot of fun. They picked us up from the hotel, and offered to drop us off wherever we liked at the end of the tour. A really fun tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Giverny and Versailles Visits with Private Transfers

Paris

This was a highlight of our trip. Having a driver for the day, was very very helpful. We LOVED Monet's garden. Absolutely beautiful. Definitely worth seeing, especially if you love gardens, flowers, and art. We wish we had a tour guide for Versailles. Having had a tour guide for the Louvre, we saw how much of a difference it made for our experience. With that being said, Versailles is a must to visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Steve was superb from initial contact and throughout our whole trip.
Would definitely use Kim Kim and Travel Asia again.
Highly recommend

Everything was great and I appreciate your quick responses. The tours were wonderful. Our guide in Santa Margherita was very kind, informative, and helpful. The only one we didn’t like was in Milan. The canal boat ride was underwhelming. It’s not very interesting especially compared to other parts of Italy.

Hotel Reviews

Bellagio Holiday Home - Lago Azzurro Apartment

Bellagio

Great location.

Authenticity & Character

Had everything we needed. The 2nd bedroom is very small for 2 people.

Location

Not a 2 minute walk to town but close enough.

Staff

Cleanliness & Comfort

Hotel Tigullio et de Milan

Santa Margherita Ligure

It’s great. We had a nice big room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Art Hotel Commercianti

Bologna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lancaster Hotel

Milan

It was fine but the bed wasn’t very comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transfer from Milano Malpensa Airport to Bellagio *

Milan Malpensa Airport (MXP)

Very convenient and worthwhile.

Quality of Experience

Guides, Drivers and Staff

Transport

Very fast

Classic Private Cruise on Lake Como

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip in Cinque Terre with your private tour guide

Santa Margherita Ligure

Quality of Experience

Guides, Drivers and Staff

Transport

Lugano Day Trip

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Santa Margherita Ligure, Portofino & San Fruttuoso

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Our guide made it very easy.

Train Tickets from Santa Margherita Ligure to Camogli - Round trip

Santa Margherita Ligure

Quality of Experience

Transport

Bologna Market & Food Tour

Bologna

Great experience and guide.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Cooking Experience at Local's Homes

Italy

So fun and authentic.

Quality of Experience

Guides, Drivers and Staff

Milan water city, marbles and fresh fish

Milan

This was underwhelming. The boat ride was not necessary. The fish was good though.

Quality of Experience

Guides, Drivers and Staff

My wife booked this trip and was really happy working with Tiago on the planning. Where I was not happy is with the price. I am a well travelled person and used to planning my own trips but since we were short on time and my wife had read the Kimkim reviews I let her go ahead and make the booking with Tiago.

I think it is well established that Kimkim does not offer any pricing transparency. This should be a big red flag from the beginning. I don't mind paying a markup for the service they are offering but I want to know what that markup is.

After getting the receipts from our hotels and talking to the vendors for the activities Tiago planned for us I estimated that half the cost of the trip was going to Kimkim which is insane. The positives are that Tiago's recommendations were really good, he responded quickly to our messages on the trip and detailed travel booklet was really helpful.

Was it worth the cost? Only you can decide and for people that want a concierge service then this is a good option and Kimkim has clearly found a niche market that works for them. But the lack of transparency on pricing as raised by many people will stop me from using them again. It's a good concept but I don't believe that it is worth that kind of premium.

Activity Review

Port Wine Tasting Tour

Porto

Pretty good detailed walk through of the history behind port and Ferriera. Lots of port to taste at the end!

Quality of Experience

Guides, Drivers and Staff

I came across this website during internet search. I knew our family wanted to go to France for graduation trip and I knew this would include Paris but I wasn't exactly sure where else we should go, since this was our first trip. I took the initial survey which was very easy to navigate and then gained a better idea of the trip could look like. On the same day, Eva called me and we talked through the survey and she offered valuable insights and then later that day she emailed me a preliminary itinerary. I decided on 3 days in Paris (including Versailles), then train to south France for 3 days in Aix-en-Provence then train to Nice (including Monaco). It was actually quite fun and exciting viewing the more detailed itinerary which featured specifics and her special comments, and I could press Like, or Dislike, or add a question or comment. Within 24 hours, any comments or questions were addressed, we made some additional adjustments, and then Eva called to speak with myself, my wife and 2 daughters. This got them even more excited for the upcoming trip. Eva had a very detailed knowledge and wealth of experience to offer, so we knew we were in good hands.
As the trip got closer, the plans were reviewed again. The itinerary could be accessed by email link to website, and even easier with kimkim app on phone.
All contact numbers were listed and indeed were accurate, for the location transfers, local tour guides, hotels. Train tickets and tour vouchers were all very clearly highlighted on the app. Meeting points were generally clear and included links to Apple or Google Maps. Transfers to/from hotels were mostly provided, and when not pre-booked they were quickly reimbursed when we got back. We interacted with various local tour guides at each destination, and all were on time, very pleasant, each was clearly experienced and passionate in their respective venues. We enjoyed every tour.
Highlights were the dinner cruise on Seine seeing Paris all lit up at night; palace and gardens of Versailles were breathtaking; tours of Lavender fields and Aix-en-Provence were so beautiful; day trip to Cassis, Calanques boat ride and Provence wine tasting were so fun and relaxing; Nice was absolutely breathtaking including day trip to Monaco; perfume workshop was entertaining and informative.
We did have to contact a local tour guide to clarify exact meeting location and they answered immediately and actually the confusion ended up being more on our end, and everything worked out fine.
The hotels were generally very good. Paris hotel rooms were smaller than what we're used to but that's how it is there.
Provence hotel was bigger and nicer but was a bit farther out from city center so there were multiple $20-30 euro rides needed. Nice hotel was excellent with great location.
In summary, we had a fantastic trip with a generally smooth transition between 3 separate locations in France.
I would recommend kimkim to anyone contemplating a Europe trip as they are experts and provided excellent service before, during and after. I plan to use them again in the future.

I have been privileged to travel to many amazing places with my job (UK, Spain, France, Greece, Australia, Kenya, South Africa etc) and none compare to the experience we had in Morocco. From the first contact with Maryem and the full conversation with Sharon where I was able to ask any question I wanted to finalize the locations, the planning of the trip went smoothly. Together we came up with an itinerary that fit my two day conference into the planning and Maryem worked hard to ensure we could go to all of the places we wanted while suggesting other (amazing) stops to see along the way.This was my first guided tour and I was nervous about all of the unknowns, including spending 9 days with one specific tour guide with just me and my aunt. What if we didn't like him or understand him? 9 days is a long time!!! From the second Ahmed arrived at the airport to pick us up everything went smoothly and he just got better and better every day as we got to know each other a bit better. He was accommodating at every turn and our enjoyment was his biggest concern. Even when we weren't with him he was texting to make sure we were navigating fine, felt safe, and knew where to go to eat etc. Along the way Ahmed introduced us to other guides with context specific knowledge --each one was engaging, highly knowledgable and fun to spend time with. All of the guides we worked with were accommodating to our needs--if we wanted to cut a tour short to spend time at a pool or to add on something else in the vicinity they did so without batting an eye. Morocco is an amazing place from its breathtaking scenery to its people, culture and sense of community to its mouth watering food. I sincerely hope we are privileged enough to return and look forward to booking more trips with Kimkim

Our family had a wonderful vacation in Prague. Working with Nikola is a joy. Every detail was perfect: the hotel, the day trips, the sightseeing recommendations. We are already planning our next vacation, to Croatia, and would not consider working with anyone other than Nikola and the Kimkim team.

Hotel Review

Hotel Caruso Old Town

Praha

Wonderful hotel, great staff, amazing location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Tour Old Town Prague & Jewish Quarter

Prague

Day Trip to Česky Krumlov from Prague

Prague

Fantastic day.

Guides, Drivers and Staff

Wonderful city and great to have things well planned in advance. With just two days, we were able to see the main sights plus a mosque that is off the beaten path. With Berat, we were able to have flexibility in our schedule which we appreciated. We loved this visit and will likely come back!

Hotel Review

Hagia Sofia Mansions Istanbul, Curio Collection by Hilton

Fatih Istanbul

We enjoyed this unique hotel perfectly located around the main sights to see. The staff were helpful and the room was great.

Authenticity & Character

Cute houses

Location

Perfect for a short stay in the city centre.

Staff

Everyone was very courteous and helpful for restaurant recommendations.

Cleanliness & Comfort

Nothing to change. Keeping doing what you are doing.

Activity Reviews

Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul

İstanbul

It was great to see the bazaars and learn more of the ottoman period. We are not big shoppers but our guide was able to point out high quality, specific places of interest to us.

Private Boat Tour on the Bosphorus

İstanbul

We really enjoyed being on the water and learning more about the land, the location of things, the buildings and history around the water way. We were somewhat surprised by the size of the boat for the private tour. The boat was amazing but we're not sure if there were smaller options available for private tours. Certainly felt like luxury :)

Explore the Sultanahmet Square, Blue Mosque + Hagia Sophia

İstanbul

Berat was very informative and efficient to get all spots in yet not feeling rushed or crowded. The history was particularly interesting.

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!