Kimkim Trip Reviews

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(4,436 reviews)
Read 4,436 verified reviews by travelers who booked their trip on kimkim.

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Austin put together an epic journey · Ireland - Apr 27 - May 5, 2022

Traveler: Deb S. - Local specialist: Austin Rock

Austin put together a trip that we couldn't have come up with on our own, with recommendations to do things that we probably would have overlooked. We saw so much of Ireland. We loved all the accommodations, especially staying at Kinnity Castle. We had so much fun and such great adventures and made memories to last a lifetime. Austin gave us an insider's tour of the history of Dublin Centre, which was so interesting. He was so helpful when we had a minor snafu (of our doing) on our journey. read more

Austin put together a trip that we couldn't have come up with on our own, with recommendations to do things that we probably would have overlooked. We saw so much of Ireland. We loved all the accommodations, especially staying at Kinnity Castle. We had so much fun and such great adventures and made memories to last a lifetime. Austin gave us an insider's tour of the history of Dublin Centre, which was so interesting. He was so helpful when we had a minor snafu (of our doing) on our journey.

Hotel Reviews

Tivoli Dublin Staycity

Overall Rating
Hotel Review

This place was perfect. Brand new basically and had everything we needed including laundry facilities. Had a small suite which really made it nice. Definitely would stay here again.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Walking distance to most things.

Kinnity Castle Hotel

Overall Rating
Hotel Review

Great staff and great food. Wonderful grounds include a stone circle and a fairy walk. General manager took us on a tour and gave us the skinny on the ghosts. We enjoyed hunting for Hugh, but he didn't make an appearance.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Dublin Walking Tour

Dublin

Overall Rating
Quality of Experience

Dublin Walking Tour

Dublin

Overall Rating
Activity Review

Austin gave us a insider view of the Dublin City Center, and the history of the area. Outstanding.

Guides, drivers and staff

Quality of Experience

Nepal - dreams can come true. · Nepal - Apr 4 - Apr 19, 2022

Traveler: rhona s. - Local specialist: Raj Gyawali

Every aspect of our trip was fantastically good - it was a trip I had been dreaming about for many, many years and it surpassed every expectation. Delayed by Covid, Raj and his team were endlessly patient in planning and re-planning our trip, and I felt at every point he really listened to and understood what I wanted - and delivered it. Every activity - trekking, rafting, sightseeing and more - were well-organised and truly memorable. Every transfer (there were many!)worked seamlessly. Big... read more

Every aspect of our trip was fantastically good - it was a trip I had been dreaming about for many, many years and it surpassed every expectation. Delayed by Covid, Raj and his team were endlessly patient in planning and re-planning our trip, and I felt at every point he really listened to and understood what I wanted - and delivered it. Every activity - trekking, rafting, sightseeing and more - were well-organised and truly memorable. Every transfer (there were many!)worked seamlessly. Big shout-out to the legend that is Kumar, who guided us on our Mustang trek and who was generous in sharing his huge knowledge and expertise, meticulous in looking after us and with a great sense of humour too. If he is available, book him. Another big shout out to Bipin who took such great care of us in Nepal and made sure we always had what we needed and was again endlessly generous in sharing his knowledge with us. If you are thinking about traveling to Nepal, you would be in no better hands than this team - just go! We are already thinking about our next trip - as a destination, its highly addictive.

Hotel Review

Namobuddha Resort

Dhulikhel

Overall Rating
Hotel Review

Gorgeous location, peaceful and green. Food is delicious and accommodation is super comfortable.

Tips for future travelers

See above.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Michael

Amelia did a great job from start to finish m... · Greece - Mar 19 - Mar 27, 2022

Traveler: Michael G. - Local specialist: Amalia Symvoulidou

Amelia did a great job from start to finish making sure all of our needs and requests were met. Great accommodations at all destinations. read more

Amelia did a great job from start to finish making sure all of our needs and requests were met. Great accommodations at all destinations.

Activity Review

The treasures of Athens

Athens

Overall Rating
Activity Review

It was great. A little chilly when we went in March, but i would not change anything.

Transport

Guides, drivers and staff

Quality of Experience

Amazing Peru Trip April 24-May 12,2022 · Peru - Apr 24 - May 12, 2022

Traveler: Thida M. - Local specialist: Johanna Fabian

We had a wonderful 19 days trip in Peru! Johanna was very patient with me, customizing the trip itinerary to my satisfaction. We started at Inkaterra Hacienda Concepcion where we met several new friends. We then explored Sacred Valley, the incredible Machu Picchu, Cusco, the beautiful Rainbow mountain. The bad roads between Cusco-Ollantaytambo, Cusco- Rainbow mountain made our journey harder and very tiring. Our guide, Raul, Cusi travel was very nice and knowledgeable.
The PeruRail... read more

We had a wonderful 19 days trip in Peru! Johanna was very patient with me, customizing the trip itinerary to my satisfaction. We started at Inkaterra Hacienda Concepcion where we met several new friends. We then explored Sacred Valley, the incredible Machu Picchu, Cusco, the beautiful Rainbow mountain. The bad roads between Cusco-Ollantaytambo, Cusco- Rainbow mountain made our journey harder and very tiring. Our guide, Raul, Cusi travel was very nice and knowledgeable.
The PeruRail train ride to Lake Titicaca was memorable so did the visit to Floating island and Taquile island.
The Colca Lodge was very impressive and beautiful. We always had private tours except the Colca Canyon tour to see the condors. The group tour guide, Luis Angel was very fluent in English and has sense of humor. He explained the history by telling stories.
Dalia, the agent for domestic flights was very helpful and thoughtful, checking in every flight for us and emailing us the boarding passes. We really appreciate it since we did not have Wifi access all the time.
The entire trip was smooth, never have to worry about picking us up at the airport or hotel except on return to Lima. However, Johanna took care of the issue right away. Kristy, the owner of Miski travel also contacted us, made us feel safe and satisfied.
I'm very grateful to Johanna, Kristy and their team, tour operators and tour guides for our amazing trip in Peru!

Hotel Review

Costa del Sol Wyndham Lima Airport

Lima

Overall Rating
Hotel Review

very convenient. We had dinner at the hotel and was good

Cleanliness & Comfort

Location

just across from the airport exit
Activity Review

Into the Amazon: Lima - Puerto Maldonado - Inkaterra Hacienda Concepcion

Peru

Overall Rating
Activity Review

We stayed there 3 nights. The tour itinerary was good for 2 days only, the 3rd day was just a stretch to make money. It was very expensive, all inclusive but the menu never changes. Not worth for the money

Food

to change menu every day, do not list in the menu if not available like pork belly
Guides, drivers and staff

our guide, Carlos was excellent
Quality of Experience

more tours for each day

Our trip was great! · Croatia - May 8 - May 13, 2022

Traveler: Ellen D. - Local specialist: Anna-Maria Frid

Two highlights of the trip were our food experience with Lucija (sp?) in Split and our visit to Bibich Winery.

There were a few mix-ups with our schedule, but overall, things went well. A special thanks to Anna-Maria in going above and beyond to help us find medical attention for Tom. That was very helpful.

Anna-Maria Frid profile photo
Anna-Maria Frid, local specialist, responded to this review:

Dear Ellen,
thank you for this nice review!
I am glad you had a nice time overall and I am glad that the medical issues got resolved.
Feel free to contact me if there is anything I can help you with!

Kind regards,
Anna-Maria

St. Remy de Provence in April - Lovely! · France - May 2 - May 8, 2022

Traveler: Brenda C. - Local specialist: Valentine Julien

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities... read more

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities as well as the pool/spa were very nice and the staff was very friendly.

We had some 'not so great' experiences with afternoon and evening dining at the hotel. The dinner menu was a static Prix Fixe menu that did not change throughout the week of our stay. So after the first night, we did not have much dinner choices on site. The buffet breakfast was alway beautiful and plentiful, but again, offered the same daily choices.

Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The daily tours that we chose where fun and cultural met our expectations - Sophie (forgot last name), Provence RÉverie was an excellent guide. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy.

Our favorite day was the visit to the local market with Gilles Conchy of Provence-Gourmet. We determined a menu several minutes before our tour of the market of local produce, cheeses, and meats. Then off to the winery to select wine with lunch followed by arriving at the kitchen of a local chateau to prepare our lunch together under his classic instruction. We highly recommended for Gilles for anyone looking for a cooking and eating experience.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train from Avignon to CDG as the tickets did not show where the train would actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. Unfortunately, we got off the train at the Disney stop rather than the airport stop and had to take a cab the rest of the way. Easy solution, but it would have been a bit less hectic if we had a 'tutorial' in riding the French train.

Overall we had a relaxing and fun time on our trip. Thanks to the entire team for your guidance!

Hotel Reviews

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Hotel Review

See my previous notes

Cleanliness & Comfort

Staff

Authenticity & Character

Location

availability to St Rémy

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Activity Reviews

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Activity Review

Loved this opportunity to experience the market, find local produce and wine and then prepare a meal. Gilles is amazing!!

Food

Transport

Guides, drivers and staff

Quality of Experience

Birgid

LOOK NO FURTHER! This is the best TOUR of Morocco · Morocco - May 9 - May 18, 2022

Traveler: Birgid M. - Local specialist: Sharon Louthian

I've been eager to write this post - and I usually don't review anything at length (if at all!) BUT, this experience requires it - and I hope it helps you decide.
If you do this trip with Morocco Immersion thru KimKim, WITH SHARON - you will have NO disappointments!
PEOPLE: 1. from the first contact I had with Sharon, I was hooked.
I messaged Sharon with some quick, random questions and she was quick to reply. She replied to everything I asked - promptly, generously and... read more

I've been eager to write this post - and I usually don't review anything at length (if at all!) BUT, this experience requires it - and I hope it helps you decide.
If you do this trip with Morocco Immersion thru KimKim, WITH SHARON - you will have NO disappointments!
PEOPLE: 1. from the first contact I had with Sharon, I was hooked.
I messaged Sharon with some quick, random questions and she was quick to reply. She replied to everything I asked - promptly, generously and courteously. She was patient and answered the smallest concerns I had. She focussed on designing the trip I wanted and was hoping for. (The trip with Morocco Immersion is not a "pre-planned, 8 other people we didn't know with varying agendas" joining us.
It was designed for us.) And it was reasonably priced which made me skeptical at first!
SHARON totally knows what she's doing!
2. Our driver: SALLAM - He was THE BEST. Really. He's young - yet knew his country, its history, the places we were going, and was proud of his own culture while being super respectful of ours. Sallam was welcoming and always attentive to our questions and needs. He was an excellent driver over some 2500km in 10 days - and was always stopping at all the best look-outs before I even asked! He met with us regularly to make sure we had everything we needed and knew what was coming up next. He was friendly, humourous, and engaged. Great guide! Highly recommended!
3. Our tour guides: in Marrakech, The Sahara and Taroudant knew their landscape, the history and the best places to get authentic food, pottery, jewelry, leather-wear, carptes, argon oil, saffron - you name it. They worked hard at being welcoming and informative. STELLAR guides.
FOOD: My husband and I are foodies. The experience of drinking daily mint tea (poured properly with bubbles ;-)), eating tagines and even street food from vendors, was awesome. We tried lots of different things, including fresh fish in Essaouiria - bought by us and then grilled in the fish market right before our eyes. We often had fresh squeezed, "any kind of fruit juice" right in the markets we visited.
Our ACCOMODATIONS were a mix of luxury to 'comfortable with other types of conveniences'. Our rooms were always clean, with private washrooms and tiled floors and walls. The riads were both historically interesting and visually appealing. We drank it all in! The luxury accomodations we had, sometimes with dinner included, were worth writing home about. The bedding was always crisp and clean. Lovely. (We did the luxury Sahara camp on our trip - it was one of the highlights of our trip for reasons that would be apparent if you go.)
OVER-ALL - I know this is a long review, but I totally recommend Sharon, Sallam and 'Morroco Immersion' even to people who have had no previous interest in going to Morocco!
It was a trip of a lifetime - and worth every penny we spent.

Hotel Reviews

Riad al Rimal

Marrakech

Overall Rating
Hotel Review

The room, though a little small, was visually appealing. The furniture was exotic ... the layout was interesting, the food delicious and the maze of hallways and corners to sit, read, nap and drink tea on the roof-top, were very luxurious. It was a quiet, safe, lovely riad. (They have a small pool which we cooled off in every day. I saw someone complain about the water being cold. ??? It was. And it was perfect after a long, hot day on the walking tour and in the souks.)

Tips for future travelers

Enjoy the perks of this exotic riad. Take time to cozy up in a corner to drink tea or linger over a converstaion. It has great places to 'be'.

Cleanliness & Comfort

LOVED the clean, crisp sheets.
Staff

Sometimes we knocked at the wrong door or found ourselves on the wrong floor. Staff was always smiling and ready to help.
Authenticity & Character

Lots of corners to sit, hide, read, nap and drink tea. Beautiful exotic deco.
Location

Hidden in a maze of alleys and yet incredibly beautiful and safe.

Chez Ichou

Dades Gorge

Overall Rating
Hotel Review

We arrived at what looked like a riad out on the main road along our journey. The inside was stellar! The decor was clean, with green plants everywhere and lovely, private decks out back overlooking the ravine. The dining room was intimate and welcoming. The rooms were large and the bedding crisp and clean. It was a beautiful two night stop. (Food was amazing!0

Tips for future travelers

Make sure to have a meal at this locale. Linger on the terrace before dinner with a mint tea (or glass of wine.) Don't rush. It is a wonderful, restful riad.

Cleanliness & Comfort

Staff

The waiters were super friendly, smiling and eager to please. Just a joy to meet and be taken care of by.
Authenticity & Character

Location

It's kinda in the middle of nowhere - but close to a bunch of attractions if you have a driver or are on a tour.

Palais des Dunes Luxury Camp

Merzouga

Overall Rating
Hotel Review

From the moment you arrive you are served hot mint tea and are treated to pampering and care by the staff. The camp is visually appealing - with colour, lighting and outdoor seating areas. The inside is comfortable and clean. It's in the desert - yet had a private toilet and shower! (What?) It was a little warm inside, but did NOT feel like camping! It was luxury in the desert.

Tips for future travelers

Stay up late to watch the sun go down and stars come out. Get up before sunrise and climb a dune to watch sun up. It's spectacular. Wear sandals - not shoes. The sand is cool in the morning. Have a shower when you get there and dress up a little for dinner. It feels like you're in a great, romantic movie. <3

Cleanliness & Comfort

Because it was in the desert - the accomodation deserve a 5 star - but it isn't quite the same as being in a riad with tiled floors and walls. It was more than great - but also not a 'building'. It's a fabulous tent!
Staff

Authenticity & Character

You travel over an hour by camel to get the camp. While there are other camps nearby, the way the camps are set up allows you to feel private once you arrive. The attention to detail: the lighting, evening fire and music, the dinner (3 courses+), and the welcoming tea and cookies was really inviting.
Location

The list of what I liked is too long. It was pretty perfect.

Kasbah Itrane Tamnougalt

Tamnougalt

Overall Rating
Hotel Review

This stop was probably my favourite. (Other than the Sahara camp ... Also my favourite!) The kasbah was old, clean and inviting (with oranges right on the trees in the courtyard). We had a traditional band playing the night we were there. The building is historic and exotic. The outdoor dining area over-looks a palm grove. The indoor dining area is beautifully romantic, and the pool overlooks the mountains. What's not to like? The rooms were very large, with working wifi and airconditioning. The beds were comfortable and the linens were clean and crisp. Perfect stop.

Tips for future travelers

Be sure to tour the near-by kasbah if you have time. It has a rich history and is still inhabited by locals. Also - take time and don't rush. Enjoy the views from outdoor dining area and share a drink or meal in the late afternoon when things are slowing down.

Cleanliness & Comfort

This kasbah was historically and visually rich. It was a lovely stop on a sunny afternoon with a warm breeze. Would gladly go again!
Staff

Authenticity & Character

Location

There are mountains to the north and a palm grove to the south. The building itself requires time to stare at and explore.

Riad Taroudant

Taroudant

Overall Rating
Hotel Review

So - the upstairs terrace was really lovely. The rooms were dated and a little uncomfortable - but clean! We had a fellow guest's dog - unleashed - nip the back of my husband's leg while we were there so I think that kinda threw us off of our experience of this riad. (It was 'fine' - clean and safe... but not overly appealing otherwise.)

Cleanliness & Comfort

This riad was inside the old city, easy to access and in a safe neighbourhoood. It was more than enough for a one night stay. Breakfast was great. The view from the roof of the Atlas Mountains was lovely.
Staff

Authenticity & Character

Location

Riad Maison Du Sud

Essaouira

Overall Rating
Hotel Review

This riad is right in the hub of the old, inner city, nestled in the maze of souks and cafes. It has two or three sitting/dining areas that are exotic and well deocorated with artwork - modern and historic. The plants and lighting create a romantic, intimate mood to have a drink, a tea or cozy up for a good conversation.

Cleanliness & Comfort

The breaker in our room blew a couple of times but someone promptly attended to it. The wenting in the bathroom was poor.
Staff

Polite and helpful - not as super friendly as other places we stayed.
Authenticity & Character

Beautifully decorated - a combination of modern art and historic deco.
Location

Perfect inner city location without much noise.
Butch

Provence - Can't Get Enough · France - May 2 - May 8, 2022

Traveler: Butch P. - Local specialist: Valentine Julien

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They... read more

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They provided transportation to/from town and it was very responsive. This was especially important to us since we did not have a rental car. The Spa and facilities were also very nice. Overall the staff was helpful and pleasant. On the negative side, when we arrived it was at the end of lunch and initially we were told that we would not be able to get any food. They did arrange for a platter and wine. Dinner was set menu - it would be helpful when arranging lodging for Americans not familiar with France to identify if a la carte menu is available.
Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The Tours met our expectations - we wanted to visit small vineyards and were able to have a great experience with tasting and finding new wines that we liked. Sophie (forgot last name), Provence RÉverie was an excellent guide. She was passionate and knowledgeable about Provence and its history, food and wines. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy. One of the highlights was our cooking class, presented by Gilles Conchy, Provence-Gourmet. He was superb and humorous. His tour of the market was instructive in the local produce, cheeses, and meats. The location for the class was fantastic. His patience with those of us who needed a bit more assistance was appreciated. Finally, the meal and wine we had topped off the experience. He should be highly recommended for English speakers who are looking for a cooking class.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

Overall transportation was excellent. On time and provided safe and timely travel. One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train to CDG as the tickets do not show where the train will actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. We heard a reference to Charles de Gualle and could not see any name of the station; and we made the mistake of getting off one station
early. In hindsight we should have know that it was too early to be a CDG.

Again, thanks for helping use create and enjoy a memorable trip.

Hotel Reviews

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Hotel Review

See my previous notes

Cleanliness & Comfort

Staff

Authenticity & Character

Location

availability to St Rémy

Le Vallon de Valrugues & SPA

St.-Remy-de-Provence

Overall Rating
Activity Reviews

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles

France

Overall Rating
Activity Review

Loved this opportunity to experience the market, find local produce and wine and then prepare a meal. Gilles is amazing!!

Food

Transport

Guides, drivers and staff

Quality of Experience

We had the most wonderful time in Morocco! · Morocco - Apr 24 - May 3, 2022

Traveler: Ali E. - Local specialist: Yassine Echcherki

This was our first time traveling since the pandemic started. We reached out to KimKim and very shortly after heard from Yassine from Morocco Off The Beaten Track, who immediately began with assisting us in planning our trip. We appreciate his prompt responses and helpful advice; it was invaluable! Yassine helped plan our overall trip itinerary, daily activities, accommodation and provided other recommendations also. He was very professional, courteous and insightful. He made it easy for us... read more

This was our first time traveling since the pandemic started. We reached out to KimKim and very shortly after heard from Yassine from Morocco Off The Beaten Track, who immediately began with assisting us in planning our trip. We appreciate his prompt responses and helpful advice; it was invaluable! Yassine helped plan our overall trip itinerary, daily activities, accommodation and provided other recommendations also. He was very professional, courteous and insightful. He made it easy for us to change sections of itinerary as we needed and understood what sort of trip we were looking for. Once we had booked everything he provided us with detailed itinerary of our upcoming trip, including our travel guide, accommodations, activities, and local attractions and food spots based on the cities we were in. He also ensured we understood and met with the travel requirements for entry into Morocco.

Once we landed in Morocco, everything was handled by our local guide, Amine. In my wife and I's opinion, Amine truly made our trip what it was. He was exceptionally helpful, professional, friendly throughout our entire time. He made us feel safe as we toured Morocco and continually provided insight into its peoples, places and customs. By the end of the trip he truly became our friend and we strongly recommend his services to anyone looking to tour Morocco.

Our trip involved stays in Casablanca, Fes, Merzouga (desert night camping), Ouarzazate and Marrakech. Along the way between cities Amine showed us several other small towns, historical sites and beautiful scenery. Our accommodations met our expectations and we are grateful to Yassine for arranging it all. The experience staying at Riad Fes in the city of Fes was certainly one of our most enjoyable and relaxing moments. We highly recommend future travellers to consider staying at local riads when visiting Morocco.

For Fes and Marrakech, we had a local tour guide (arranged by Yassine) who gave us an in-depth tour of the old cities of each respective place. These guides were knowledgable, friendly and very accommodating. This was an amazing experience overall!

Yassine, at our request, also arranged for a Moroccan hammam massage experience as well as a hot air balloon tour over the city of Marrakech. Both these experiences very terrific and we would highly recommend them to future travellers.

Overall, we had an amazing vacation experience in Morocco. It's unique cities, beautiful scenery, warm and hospitable people are something that should be enjoyed by everyone. We owe our thanks to Yassine for organizing and arranging everything for us as it allowed us to be very hands off during the trip and just enjoy things as they come. Once again, we also cannot thank Amine enough for all his help throughout the trip. We truly feel our visit would not have been the same if we did not have Amine as our guide. We highly highly recommend his services and consider him as our friend now. For those travellers thinking about a visit to Morocco, I would strongly recommend they reach out to Yassine and request Amine as their guide!

Hotel Review

Le Casablanca Hotel

Casablanca

Overall Rating
Hotel Review

Great hotel, very luxurious, amazing food and service. Rooms were clean, well-equipped and featured amenities you would expect in a hotel of this caliber. Would highly recommend this place to others visiting Casablanca!

Activity Review

Exploring the Imperial City and Medieval Medina of Fez

Fes

Overall Rating
Activity Review

An amazing and eye-opening experience! Our guide, Hassan through Morocco Off The Beaten Track, was exceptionally knowledgeable and friendly, and we would highly recommend his services. We visited historic madrassas in the old city, a local leather tannery, ceramic shops, unique carpet and antique showrooms. We felt safe throughout the tour and local residents were very friendly and accommodating. This tour is a must for anyone visiting Fes!

Transport

Guides, drivers and staff

Quality of Experience

Madeleine

Emi planned the honeymoon of our dreams! We h... · Argentina - Apr 23 - Apr 30, 2022

Traveler: Madeleine C. - Local specialist: Emilce Alonso

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many... read more

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many beautiful places in the countryside. Unfortunately I wasn’t feeling well for a portion of the trip but Emi was amazingly flexible with helping us plan some alternate, more suitable activities last minute. Prior to this trip, we had never used this type of service but we’re so glad we did! It was so much more comfortable having someone local to provide us with tips and to ensure that everything was taken care of for us. You won’t regret planning a trip with her!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Panoramic Grand - Iguazú

Puerto Iguazú

Overall Rating
Hotel Review

Beautiful facilities, delicious food.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Azur Real Hotel Boutique

Córdoba

Overall Rating
Cleanliness & Comfort

Appreciated all of the little details like the champagne that was left for us and the pillow menu!
Staff

Authenticity & Character

Gorgeous hotel
Location

Activity Reviews

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Overall Rating
Food

They were so accommodating with my many dietary restrictions!! I felt included in the whole experience despite not being able to eat many of the traditional foods
Transport

Guides, drivers and staff

Quality of Experience

Half day City Tour - Private service with English speaking guide

Buenos Aires

Overall Rating
Activity Review

Andrea is an amazing tour guide!! My husband and I learned so much in one day. Thank you!

Transport

Perfect combination of walking and driving :)
Guides, drivers and staff

Fabio was so friendly and helpful throughout the whole trip. Thank you!
Quality of Experience

Argentinean Falls

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Brazilian Falls - PRIVATE

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

The Birds Park

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Calamuchita Wine Roads. Wines with character

Cordoba

Overall Rating
Food

Transport

Guides, drivers and staff

H
Quality of Experience

Beatriz was a great organizer and took care o... · Portugal - May 5 - May 12, 2022

Traveler: Anuradha B. - Local specialist: Beatriz De Pablo Rocha

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as... read more

Beatriz was a great organizer and took care of all our needs and comfort. All the tours, along with the guides were just awesome. Except for one tour guide who took us on a trip to Sintra, Cascais, and Estoril. He did not give us the tickets for the shuttle along with the entrance tickets to Penna palace. He did not even mention that we have to buy those tickets. We had to waste 55 minutes back and forth.
We liked all the places in Portugal. My best pick would be Douro valley as well as Cascais.

Activity Review

Evening of Fado

Lisbon

Overall Rating
Activity Review

A romantic getaway. Beautiful music to hear along with good food. Worth the money spent. But, we should have been picked up from the hotel.

Food

All the food and ofcourse, the wine.
Quality of Experience

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hi Anuradha! Thank you so much for your kind words and for letting me know these small details. Of course, we would have been able to include more private transfers to arrive at your activities if mentioned, as well as we did to reach the hotels and train stations. It's been a pleasure helping you plan this trip to Portugal and helping you along the way, I'm so glad you enjoyed the country :) Best regards, Bea.

Already planning my next trip to Colombia! · Colombia - May 6 - May 11, 2022

Traveler: Ruchi K. - Local specialist: Andrea Morita

Like a few other travelers on here, I just happened upon KimKim while doing research on our trip to Colombia, and I'm so glad I did! Andrea was an awesome travel specialist to work with. She provided great advice on what would be feasible in the time that we had, and was really flexible in changing things around based on our preferences. We even had a hiccup with food poisoning (be very careful with the tap water!) but our local guides and Andrea worked together to make sure we could recover... read more

Like a few other travelers on here, I just happened upon KimKim while doing research on our trip to Colombia, and I'm so glad I did! Andrea was an awesome travel specialist to work with. She provided great advice on what would be feasible in the time that we had, and was really flexible in changing things around based on our preferences. We even had a hiccup with food poisoning (be very careful with the tap water!) but our local guides and Andrea worked together to make sure we could recover some activities we had to miss. Shout out to Jesus, Juan David, and Yube - we couldn't have asked for better guides in Minca. Having local guides who could share their personal experiences was one of the best parts of the trip. Hotel wise - Casa San Agustin in Cartagena is beautiful, centrally located, and has some of the best service of any hotel I've stayed at. I am already missing Colombia and all of the friendly people we met there. I will definitely be back!

Hotel Review

Hotel Casa San Agustin

Cartagena de Indias

Overall Rating
Hotel Review

Casa San Agustin is beautifully kept and the location is ideal, but our favorite part of our stay was the staff. Everyone that we met was friendly and eager to help.

Cleanliness & Comfort

The beds were probably the most comfortable hotel beds I've ever slept in.
Staff

Authenticity & Character

Location

Activity Reviews

Rum & Chocolate Tasting

Cartagena

Overall Rating
Activity Review

I'm not a huge rum (or alcohol) fan in general, but this experience was worth it because of our host, Jesus. He made the tasting fun and educational!

Transport

Guides, drivers and staff

Quality of Experience

Hiking in the Tayrona National Park

Colombia

Overall Rating
Activity Review

Yube was an awesome guide - helping us spot all three monkey types and giving us more context on Colombia.

Food

Transport

Guides, drivers and staff

Quality of Experience

Andrea Morita profile photo
Andrea Morita, local specialist, responded to this review:

Dear Ruchi,
Thank you so much for your lovely feedback; we are so happy you had a beautiful trip to our country and that you valued so much the opportunity to meet and share with our local people.
Thank you so much for your time writing us your feedback; it means the world to us.
It was a blast for us to have you here, and we cannot wait to see you back in our country; there are so many other beautiful regions awaiting you. I wish you the most beautiful things in the world.
A huge hug,
Andrea

We don’t think Tricia is familiar with the ar... · Norway - May 11 - May 18, 2022

Traveler: Akiko W. - Local specialist: Tricia Cantlon

We don’t think Tricia is familiar with the area we traveled. She gave us insufficient, incomplete and some cases wrong information. We were fortunate enough to get help from our Norwegian friend who guided us throughout our tour. Without our friend’s help we would have been in a very difficult situation. The selection of hotels was very good except for Malangen Resort. The room offered a very good view but it was shabby and outdated. The floor was loose and, when you walk on it, it bounced.... read more

We don’t think Tricia is familiar with the area we traveled. She gave us insufficient, incomplete and some cases wrong information. We were fortunate enough to get help from our Norwegian friend who guided us throughout our tour. Without our friend’s help we would have been in a very difficult situation. The selection of hotels was very good except for Malangen Resort. The room offered a very good view but it was shabby and outdated. The floor was loose and, when you walk on it, it bounced. Contrary to what Tricia stated, there were hardly anything interesting this resort /location could offer. The last night we stayed there, there was a big party at the bar downstairs that lasted until 2:30 AM. We contacted the hotel management 3 times. Their response was that it’s a big holiday and it’s common to party but they would lower the sound and stop people to go out into the deck. That never happened. Let us assure you the sound was so loud that our room was shaken with constant loud drum so that when the security knocked our door (according to what they said), we didn’t hear it! The first call was around 11;30PM. We thought the party would be over by midnight, so when they offered to move us to another room, we declined. They never told us that the bar would be open until 2:30AM. The hotel knew about this event but no information was provided to us. They repeatedly told us that “That the way it is and we can’t do anything “. Unbelievable! This incident took away all the good memories in Norway. Tricia should have known that Tromsø town center would be closed to all auto traffic except for certain people. If we have known that, we would have left Malangen a day earlier to Tromsø. We weren’t able to reach our hotel in Tromsø and were told that the parking would be very difficult. Streets were blocked from 6AM to 6:30PM. We had to park our car at our friend’s place and take a buss to hotel without our luggage. We then had to take a buss to our friend’s place to pickup our car after 6:30PM. This was done in a very windy and cold snowing weather. Then, we found out that the hotel has no parking place and we had to find the place on our own. This was never mentioned to us. About how to pay ferry fee, Tricia said that we pay by credit card at the ferry dock. It’s not so. They scan the license plate and send a bill to the owner of the vehicle or scan a special sticker.

Hotel Review

Tromsø Lodge & Camping

Tromso

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Away from noise & crowd
Activity Review

Arctic Boat Safari in Senja

Senja

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Tricia Cantlon profile photo
Tricia Cantlon, local specialist, responded to this review:

Akiko and Ben,

I am deeply sorry and very unpleasantly surprised to read your thoughts and feelings about my guidance and your trip to northern Norway. When I didn't hear from you, I wrongly assumed you were having a pleasant journey. It is such a terrible shame that these sour memories got in the way of your vacation. I have noted your feedback and will take it with me in future conversations with travellers.

I did speak to the hotel receptionist in Tromsø regarding parking on your arrival... read more

Akiko and Ben,

I am deeply sorry and very unpleasantly surprised to read your thoughts and feelings about my guidance and your trip to northern Norway. When I didn't hear from you, I wrongly assumed you were having a pleasant journey. It is such a terrible shame that these sour memories got in the way of your vacation. I have noted your feedback and will take it with me in future conversations with travellers.

I did speak to the hotel receptionist in Tromsø regarding parking on your arrival date, but unfortunately they also did not foresee this as an issue, so I apologize for this detour and bad weather on Norway's Constitution Day.

I followed up with Malangen about the room and the party. You deserved a peaceful and wonderful stay here and it is definitely unfair for you that their celebration ran so late into the night to disturb you. It is a unique place, and people come there for the outdoor possibilities, which the resort also told me they had informed you about. I am sorry to hear that Mestervik wasn't the area for you, it is unfortunate to hear that the outdoor activities and historical hikes weren't quite what you imagined.

I put my all into these trips in hopes that my incoming travelers will leave with memories to last a lifetime, and I take this review to heart. I wish I could have helped you along the way; our message portal and emergency phone are meant for these situations, and I am always available to assist when things go awry, which can sometimes be unexpected. I hope that you had some positive experiences despite the negative, and one day you will return to Norway to enjoy the country in better conditions.

Warmly,
Tricia

Trip to Athens, Meteora and Santorini · Greece - Apr 14 - Apr 22, 2022

Traveler: Gayatri Y. - Local specialist: Christos Mylonas

From the initial trip planning to all execution to the simplest details was taken care off very well by Christos and the team.

Christos Mylonas profile photo
Christos Mylonas, local specialist, responded to this review:

Dear Gayatri
Thank you very much for your review. We are very glad that you had a nice trip to Greece.
Best wishes
Christos

Fantastic five days in Jordan! · Jordan - May 3 - May 7, 2022

Traveler: Niamh D. - Local specialist: Samir Bishara

I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide.

We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms... read more

I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide.

We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms in Jordan. We felt immediately welcome and safe with Nader.

Our vehicle was comfortable, drinks were always available and Nader went out of his way to make sure that we tasted the best snacks and food that Jordan has to offer.

Checking in to each night’s accommodation was seamless due to Nader’s attention to every detail. He was there each morning waiting for us, and did not leave at night until we were fully settled in, and plans for the next day were clarified.

Nader’s warmth, sense of fun and desire to please added an extra layer to the trip which we, as a family group, really appreciated. Our memories are so much more than the amazing places that we visited because of Nader’s contribution. I would highly recommend Nader as a driver/guide and I thank him for making our holiday the wonderful success that it was.

I also thank the Samir and the tour company. Samir proposed an excellent itinerary, which covered all the sites we wanted to see, and was flexible in accommodating any requests for changes.

Hotel Review

Movenpick Dead Sea Spa & Resort

Sweimeh

Overall Rating
Samir Bishara profile photo
Samir Bishara, local specialist, responded to this review:

Thank you Dorothy for your kind words.
Looking forward to see you again in Jordan

Godspeed
Samir

An Incredible Greece Trip ! · Greece - Apr 25 - May 8, 2022

Traveler: Dhakshini S. - Local specialist: Rebecca Skevaki

Simple words would not be enough to describe this trip to Greece.
I gave Rebecca, my Greek specialist, roughly about 2 weeks notice to put this trip together and what she did was beyond expectations.
Everything was perfectly organised and the tours she had arranged for me were amazing, insightful and beautiful. She was at hand to answer any questions I had, prior to and during the trip.
I have to say she went above and beyond to make sure I enjoyed every moment of it. And I can not... read more

Simple words would not be enough to describe this trip to Greece.
I gave Rebecca, my Greek specialist, roughly about 2 weeks notice to put this trip together and what she did was beyond expectations.
Everything was perfectly organised and the tours she had arranged for me were amazing, insightful and beautiful. She was at hand to answer any questions I had, prior to and during the trip.
I have to say she went above and beyond to make sure I enjoyed every moment of it. And I can not thank her enough for doing this.
Athens, Santorini and Crete were just amazing places, places that I would definitely go back to.
Her guides were awesome - I have learnt so much and seen a lot with them. They have a true passion for what they are doing and you actually get to know and love the place through their eyes.
A special thanks to George, Kostis, Lazaros , Yiannis and Manos for giving me their time. Because of them Greece has become an unforgettable country.

Hotel Review

Hotel Agali Houses

Firostefani, Santorini

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour

Athens

Overall Rating
Activity Review

A place steeped in mythology and history, The Temple of Poseidon is definitely something to visit. It is peaceful and so calming just to watch the Temple and look out at the ocean, that there is no need for anything else at that moment.

Transport

Guides, drivers and staff

Quality of Experience

Great trip to Iceland's South Coast · Iceland - May 9 - May 15, 2022

Traveler: Cathleen H. - Local specialist: Preeti Bhide

I was very happy I used kimkim to plan my trip to Iceland's South Coast. My specialist, Preeti, did a great job. She worked with us to come up with an itinerary that met our interests, had lots of great suggestions for things to see and do, restaurants, etc, and was very responsive to my many questions. During the trip,
a couple of minor problems were handled promptly. We'll definitely use kimkim and Preeti in the future.

Smooth Efficent Amazing Trek · Nepal - May 9 - May 17, 2022

Traveler: Gavin T. - Local specialist: Ngima Dorji Sherpa

Smooth efficent process coupled withs mazibg trek and even better people. While the weather was uncooperative the trip was amazing. From the start of ommunicatuons with Ngima and his local treking company Nepal Myths and Mountain Trails, the process of my iteneray changes bd request were handled quickly and professionally. Greeted by Tashi, Ngima son, a young professional easy with a smile or laugh, at airport arrival gate and escorted through process to hotel and off to trek. Meet by... read more

Smooth efficent process coupled withs mazibg trek and even better people. While the weather was uncooperative the trip was amazing. From the start of ommunicatuons with Ngima and his local treking company Nepal Myths and Mountain Trails, the process of my iteneray changes bd request were handled quickly and professionally. Greeted by Tashi, Ngima son, a young professional easy with a smile or laugh, at airport arrival gate and escorted through process to hotel and off to trek. Meet by Furba Tashi my guide with 4 Mt Everest Summits and Lagbar (sorry for misspelling) porter i was in capable hands. I was looked after the entirety of the trek. It was obvious that my saftey was most important followed by enjoyment of the environment (views and culture).
My arrival back at Kathmandu and depature onwar again were handled without issues and timely. It is my pleasure to recommend Kim Kim and more importantly Nepal Myths and Mountain Trail Tashi and Nigma.
Dhan'yavāda
Gavon

Ngima Dorji Sherpa profile photo
Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Gavin,
Thank you so much for your wonderful review and pictures. The pictures are indeed very beautiful. Glad to hear that you are happy with the services provided by our staff. I hope to see you soon on your next trip to Nepal. Until then be safe and enjoy the rest of your vacation.

Best regards,
Tashi, NMMT

A perfect trip from beginning to end in Peru · Peru - May 5 - May 16, 2022

Traveler: Debbie P. - Local specialist: Nicholas Cino

Our travel specialist, Nicholas Cino, was a joy to work with. We spent approximately 6 months planning our trip and had multiple calls and e-mail exchanges during the process. All the planning paid off and our 13 day trip was memorable and everything and more that we had wished for. Nico was very patient about answering our many questions and flexible when we wanted to change things. Nico has a unique personal touch that showed in all of our interactions.
Our guide in Cusco, the Sacred... read more

Our travel specialist, Nicholas Cino, was a joy to work with. We spent approximately 6 months planning our trip and had multiple calls and e-mail exchanges during the process. All the planning paid off and our 13 day trip was memorable and everything and more that we had wished for. Nico was very patient about answering our many questions and flexible when we wanted to change things. Nico has a unique personal touch that showed in all of our interactions.
Our guide in Cusco, the Sacred Valley and Machu Picchu was Jesus Galimberti and he was amazing. He was incredibly knowledgeable about Peru and it’s history and had a warm personality who was easy to spend lots of time with. We quickly felt like he was our friend as well as our guide (he also made good restaurant recommendations in Cusco).
We fell in love with Cusco, it’s rich history and both it’s Inca and colonial architecture. The Plaza de Armas, the cobblestone streets and alleys, sitting at a cafe watching people go by, it’s incredibly charming. The highlight of the trip without a doubt was Machu Picchu. Seeing pictures does not do it justice, the first sight takes your breath away and it is simply awe inspiring. You can’t believe the advanced building techniques and degree of precision that the Incas possessed.
Our last 3 days were spent in the Amazon Rainforest and getting there is an adventure in itself. We saw several species of monkeys and birds including colorful macaws, went on a sunset cruise and a experienced an intense jungle rainstorm.
Our trip was a resounding success and we highly recommend Nicholas and KimKim.

Larry

Julia had a prolonged duty with our trip plan... · Norway - May 8 - May 15, 2022

Traveler: Larry P. - Local specialist: Julia Plaschke

Julia had a prolonged duty with our trip planning due to the Covid shutdown of the travel industry in 2020. She would be in contact with us multiple times in 2020, 2021 and finally ,in 2022 ,Norway was open to us to travel there. Julia, along with Sonia’s assistance, reorganized our travel itinerary and got our needs met. We had one hotel glitch on our trip but Sonia was quick to respond and mediated on our behalf. By days end the problem was resolved.
The hotels Julia selected for us were... read more

Julia had a prolonged duty with our trip planning due to the Covid shutdown of the travel industry in 2020. She would be in contact with us multiple times in 2020, 2021 and finally ,in 2022 ,Norway was open to us to travel there. Julia, along with Sonia’s assistance, reorganized our travel itinerary and got our needs met. We had one hotel glitch on our trip but Sonia was quick to respond and mediated on our behalf. By days end the problem was resolved.
The hotels Julia selected for us were very good to great and I must say Hotel Bondeheimen in Oslo and Hotel 1904 in Alesund are great boutique hotels. All of the selected hotels included breakfast which really helps manage your food costs and all offered good to very good quality food.
Julia arranged for my desired destinations to include train, automobile and ship travel. We covered a lot of area in southern Norway and feel like we got our money’s worth from the skillful organization of our travel itinerary.
We heartily endorse Julia and Sophia to anyone wanting to plan a trip to Norway.

Hotel Reviews

Hotell Bondeheimen

Oslo

Overall Rating
Hotel Review

I consider this establishment a boutique hotel because it has skillfully merged modern design with a once formal Victorian building. It has a lot of character so it’s not a pattern you typically see with chain hotels. The staff were all cordial and professional in our daily interactions. They were also very fluent in English which is great since I know about 20 Norwegian words. This hotel had the best breakfast out of the five accommodations we booked with. A very large variety of foods, great quality and very nice dining area.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Scandic Ålesund

Ålesund

Overall Rating
Hotel Review

What a gorgeous property, perhaps my all- time favorite. Again a modern merger with a regal old hotel building. So tasteful in design and comfort.

Cleanliness & Comfort

Staff

Our experience was great, the staff was engaging and helpful without being prompted.
Authenticity & Character

Location

Derek

Amanda, Mads, Raj & team are the best. · Nepal - Apr 27 - May 12, 2022

Traveler: Derek E. - Local specialist: Amanda Delecca

Amanda, Mads, Raj & team are the best. read more

Amanda, Mads, Raj & team are the best.

Hotel Review

Everest Summit Lodge, Lukla

Overall Rating
Hotel Review

Skeleton staff were friendly, we think, it was tough to tell.

Derek

Amanda, Mads, Raj & team are the best. · Nepal - May 3 - May 12, 2022

Traveler: Derek E. - Local specialist: Amanda Delecca

Amanda, Mads, Raj & team are the best. read more

Amanda, Mads, Raj & team are the best.

Hotel Review

The Pavilions Himalayas Lake View

Pokhara

Overall Rating
Ross

What a fantastic way to experience Colombia! · Colombia - Mar 28 - Apr 9, 2022

Traveler: Ross V. - Local specialist: Michael Gold

This was my first experience with Kimkim. I was honestly blown away by the level of detail in the planning of the itinerary and the level of customisation available. Michael and his team went above and beyond to maintain a channel of communication and provide constant updates and information, at every stage of the trip. If I had any questions or issues, Michael was more than happy to assist- he even checked the entry requirements for the USA before I left Colombia and organised a nurse to... read more

This was my first experience with Kimkim. I was honestly blown away by the level of detail in the planning of the itinerary and the level of customisation available. Michael and his team went above and beyond to maintain a channel of communication and provide constant updates and information, at every stage of the trip. If I had any questions or issues, Michael was more than happy to assist- he even checked the entry requirements for the USA before I left Colombia and organised a nurse to come to my hotel to collect a PCR swab.
The highlights of my trip were visiting an organic Coffee farm in Medellin (Observatorio Agroecologico El Cafetal), hiking through Tayrona National park with a very knowledgeable guide and staying at Villa Maria and doing a historical biking tour in Cartagena with Tavo Reyes. I couldn't fault even fault the drivers - everybody was very friendly and accommodating and helped make this trip a memorable experience. Thank you so much :)

Hotel Review

Villa Maria Tayrona, a Kali Hotels

Los Naranjos

Overall Rating
Hotel Review

This is a beautiful, secluded hotel in the Tayrona National Park area. The staff were extremely friendly and went above and beyond to help with any issues or questions. I had difficulty booking a flight on my iPad and reception staff went out of their way to let me use their computer. It's little things like this that make a huge difference. The cabin itself was beautiful and clean, nestled within the jungle. The hammock was a nice touch! The food from the restaurant was also very tasty. I also loved seeing the resident Macaw interact with the guests. The hotel grounds were also beautifully maintained and there was a private beach located a short walk from the main area.

Cleanliness & Comfort

Staff

Extremely friendly and welcoming
Authenticity & Character

Location

Secluded
Activity Review

Coffee-Culture Tour

Medellín

Overall Rating
Activity Review

This was an awesome experience. The coffee farm was a small, organic, family run farm on the outskirts of Medellin (around the Envigado area). The owner himself conducted the tour and greeted us with cake and freshly brewed cups of locally grown coffee. It was very interesting hearing about the coffee production process, as well as the impact of covid and recent weather events on global production. As a consumer of coffee from a Western country, we often don't consider or understand all of the hard work that goes into growing the trees, harvesting the fruit and processing the beans. We even had the opportunity to plant our own coffee plant seedlings. A very educational experience!

Transport

Guides, drivers and staff

Quality of Experience

Michael Gold profile photo
Michael Gold, local specialist, responded to this review:

Hi Ross,

these are fabulous words from you! The whole Chaska Tours team was very happy to hear that you had such a great experience in the magical country of Colombia. It was our pleasure to accompany you on your trip and support you through everything! I'm glad you enjoyed the coffee farm in Medellín and had such a good experience with the hotels, guides and drivers.

Thank you very much for all your comments.

Sunny greetings from San Agustín,
Michael

P.S. Super cool photos by the way!

We loved visiting Nepal! · Nepal - Apr 29 - May 10, 2022

Traveler: Katherine C. - Local specialist: Amanda Delecca

We enjoyed everything about our first trip to Nepal! Actually, my husband had been to Nepal on business, but this was his first trip where he was able to mix business with pleasure. Kimkim, Himalayan Trails, and Amanda helped us from our first thought of "We want to see Nepal" to the finished product. We toured Kathmandu and its UNESCO heritage sites with our wonderful guide, Pratikshya; we trekked the area surrounding Pokhara with expert trekking guide Naresh; we toured Chitwan National... read more

We enjoyed everything about our first trip to Nepal! Actually, my husband had been to Nepal on business, but this was his first trip where he was able to mix business with pleasure. Kimkim, Himalayan Trails, and Amanda helped us from our first thought of "We want to see Nepal" to the finished product. We toured Kathmandu and its UNESCO heritage sites with our wonderful guide, Pratikshya; we trekked the area surrounding Pokhara with expert trekking guide Naresh; we toured Chitwan National Park with the folks at Jungle Villa. Himalayan Trails took care of us always, arranging our transfers, tours, hotels, flights, Covid tests, etc. We highly recommend using their expertise to plan your trip to Nepal. Some of our highlights and favorites: we loved our 'luxury lodges' on our trek with happy hour, delicious farm-to-table cooking, and comfortable rooms - a great complement to the fabulous Nepali mountain scenery and the welcoming nature of the Gurung people (hint: prepare physically for your Nepal trek - it's more strenuous than most hiking in the USA). It was wonderful to visit Chitwan National park and the Tharu people; we saw rhinoceros, small animals, and birds (the tour on the previous day saw sloth bear). And, of course, Kathmandu is a treat - a mix of history, art, culture, religion with so much to see and do. All in all, we had a wonderful experience thanks to Amanda, our guides, and the lovely people of Nepal.

3 cities Colombia · Colombia - May 2 - May 9, 2022

Traveler: Sam H. - Local specialist: Michael Gold

Thoroughly enjoyed the trip, everything was planned perfectly and Michael was more then accommodating for any last minute alterations that we had. read more

Thoroughly enjoyed the trip, everything was planned perfectly and Michael was more then accommodating for any last minute alterations that we had.

Hotel Review

BH Bicentenario

Bogotá

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

No
Location

Activity Review

Big Bogotá City Tour

Bogotá

Overall Rating
Activity Review

Our tour guide luis was awesome

Transport

Guides, drivers and staff

Quality of Experience

Michael Gold profile photo
Michael Gold, local specialist, responded to this review:

Hi Sam,
thanks for your travel report.

It was a pleasure to be able to customize your trip even on short notice during the trip.
We hope you have great memories of the beautiful country and we are looking forward to your next visit!

Best,
Michael

Renee

A first-class experience with friends! · Greece - Apr 25 - May 10, 2022

Traveler: Renee M. - Local specialist: Dimitris Zografos

A first-class experience! Our specialist, Dimitris, created an island-hopping trip to Paros, Naxos, and Santorini that more than met our expectations. After a long flight that arrived after midnight, the arranged transportation to the Electra Hotel was really appreciated. Dimitris’ selection of this first hotel was amazing - waking up to find the view of the Acropolis while enjoying breakfast on the balcony and the short walk to see the changing of the guards at the Greece Parliament were... read more

A first-class experience! Our specialist, Dimitris, created an island-hopping trip to Paros, Naxos, and Santorini that more than met our expectations. After a long flight that arrived after midnight, the arranged transportation to the Electra Hotel was really appreciated. Dimitris’ selection of this first hotel was amazing - waking up to find the view of the Acropolis while enjoying breakfast on the balcony and the short walk to see the changing of the guards at the Greece Parliament were unexpected experiences since we were in Athens a brief time.
Having Dimitris organize the airline, ferry and transfer arrangements within Greece made an incredible stress-free difference from self-planning. He arranged the perfect combination of free days with suggested activities as well as planned experiences on each island. We hiked with Chris from Paros Hikes along the Byzantine Way, chatting about history and plant life. The hike with Thanos in Santorini took us along the caldera, getting amazing views, photos, and the best restaurant reservation. In Naxos, we wandered with Kyriaki thru the old town castle area, tasting wonderful local food. Kyriaki went out of her way to buy and deliver tomato jam to our hotel the following day! The wine tasting at modern Estate Argyros in Santorini was informative and paired with delicious bites. All of those were top-notch. Poor weather conditions prevented the all-day catamaran cruise in Naxos, which was disappointing. However, the cooler weather resulted in renting cars and exploring parts of the islands we may not have otherwise seen. Car rental was easily arranged through our hotels and reasonably priced.
A special note about our hotels: We requested hotels with a balcony for down time which all had. In addition to the Electra Hotel, we especially enjoyed the boutique Hotel Iris in Paros and the Saint Vlassis Hotel in Naxos. Both were in a walkable location to restaurants and shopping. We experienced the wonderful Greek hospitality and as we left, we felt we were leaving new friends behind. We would have enjoyed the Santo Miramare Resort on Santorini more if the weather had been warmer. Its location is close to the beach and numerous restaurants. Returning to Athens, the Vouliagmeni Athenian Riviera hotel was walkable to the beach. The receptionist arranged for necessary travel Covid tests at a nearby clinic, convenient and inexpensive.
A special note to Dimitris: we appreciated the phone calls when our catamaran cruise cancelled and when we misunderstood the winery location.
This 16-day Greek trip enriched with culture, history and food is one we will never forget. We highly recommend KimKim and Dimitris for your adventures in Greece!

Hotel Reviews

Electra Hotel Athens

Athina

Overall Rating
Hotel Review

Welcoming staff, great location, delicious breakfast with amazing view!

Tips for future travelers

Close to the Parliament and park. Late night restaurant/bar is close. Good shopping & wandering.

Cleanliness & Comfort

It met our over-night needs.
Staff

We were directed after midnight to a local "watering hole" that was open to wind down after our long flight.
Authenticity & Character

Classic hotel
Location

View from breakfast. Walkable area. Food available nearby.

Iris Hotel

Overall Rating
Hotel Review

Great location to walk (though lots of steps) to the town. Anastasia was an amazing host and soon felt as a friend. Comfortable accommodations and traditional breakfast.

Tips for future travelers

Need to be able to walk the stairs going down to the village.

Location

It worked for us though would be difficult for travelers with mobility issues.
Cleanliness & Comfort

No complaints! Comfortable and clean.
Staff

Welcoming staff. Great restaurant recommendations.
Authenticity & Character

Hotel was passed down (enjoyed the family photos and beach touches).

The Saint Vlassis Hotel

Overall Rating
Hotel Review

Welcoming and helpful staff. Breakfast was amazing with local foods to try each morning.

Tips for future travelers

Location is a bit of a walk to the village center though we did it every day.

Cleanliness & Comfort

Very comfortable and clean.
Staff

Extremely helpful. They arranged car rental, laundry service, pizza delivery as well as great day trip recommendations.
Authenticity & Character

Wonderful Greek hospitality!
Location

It was a bit outside of the main town but close enough to walk to restaurants and shopping.

Santo Miramare Resort

Santorini

Overall Rating
Hotel Review

This is a resort and not a "hotel". Nice pools and close to the beach and restaurants. Good breakfast and pool bar. Reception poorly staffed with too few and inexperienced individuals. Too few pool chairs as they were claimed just after breakfast though not necessarily occupied.

Tips for future travelers

Stairs to most rooms. Don't expect to hang by the pool.

Athenian Riviera

Overall Rating
Hotel Review

A rental car would be best if staying here as a tourist. Beach is very close as well as restaurants. In a more neighborhood area. Beautiful classic hotel.

Mixed Iceland Review · Iceland - May 9 - May 15, 2022

Traveler: Erica R. - Local specialist: Othman A

Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you... read more

Throughout the process of being assigned to Othman at the start of our use of KimKim, we had difficulty understanding what he was doing or saying. It should have been a sign for us to back out of using KimKim.
Othman carried out a plan for us that seemed to ignore some things that were most important to us and seemed scripted and geared toward his personal favorite things to tell tourists to see.
The first example of "The Othman Scripts" was his "Welcome to Reykjavík" and "So happy you enjoyed your day" message, which he posted about 4 weeks before we landed, and it was written for travelers who arrive early AM, not late PM (we arrived at 9:00 PM/21:00)- so his message was off-putting and irrelevant.
Our itinerary seemed to have been pre-written from other travelers' itineraries and often included places we had no interest in seeing and Othman often placed our personal stated goals into his "alternative ideas"- "if you have time" section.
Upon de-boarding and making our way to the transport service, our itinerary listed one company and our voucher listed another. Our voucher said drop-off at hotel and the actual drop off was at a church. Not that walking at 10:00 PM at night in Reykjavík is too dark as they days are long and we easily got to our self-booked hotel which was so charming and clean.
We were assigned to EuroCar for our vehicle and were assigne a similar model at the airport the evening of day 2. We spent several hours the next day driving to one of their stations in Akureyri and waiting as they located a SIM card and black box so we had wifi connection for our driving directions. (One has a 50-50 chance of dealing with a friendly hospitality specialists or a rude hospitality specialists in Iceland.) As never-been-to-Iceland-before tourists, we definitely got our first dose of rude hospitality at EuropCar in Akureyri. The initial male we experienced (after several minutes of ignoring our presence and then assisting a male customer who walking in after us) kept asking us to produce a black case from our vehicle which of course we did not have and was the reason we were there to begin with. Luckily the female who rented us the car at the airport arrived at this station and began to help us obtain the missing SIM card and routing case. After about an hour, a new SIM card was successfully activated. And we finally began our sight-seeing for the day.
Driving times did not seem to factor into Othman's planning so there was no way to both experience his suggestions and our personal interests (which were too-often listed as "alternative sites"). By day 3 we knew to research our personal interests and then focus on what mattered to us (what attracted us to Iceland in the first place).
Any tour that had issues due to weather was fine with us. On day 4 our Geothermal Spa tour was unpleasant because the hospitality experts there are rude. Othman did not think to add towels to our tour package and he did not warn us to bring towels from our hotel. So the hospitality staff took pleasure is insulting us for not knowing that our "basic tour" did not include a way to dry off. By this time in our tour, it was becoming clear that had we done everything ourselves, and not relied on KimKim's "self-guided tour", we would have had a smoother experience all the way around. Everything that we had booked ourselves was splendid, things that Othman booked were often incorrect or chaotic or poorly thought-out. Although in retrospect one of Othman's or KimKim's scripts may have said "make sure you follow Covid policies", it was not mentioned during our stay, nor were we reminded to check on need for Covid testing before going to the airport. It would have been a nice and helpful touch for KimKim/Othman to just check in on us and try to save us money and time by telling us about the Covid testing site on the way to the airport. Spending extra money and time on cabs and testing right before our departure after a less than stellar KimKim experience was not appreciated. We are happy we came and saw Iceland. We are not happy we were assigned to Othman or that we used KimKim.

Hotel Reviews

Hotel Odinsve

Reykjavik

Overall Rating
Hotel Review

We booked this hotel ourselves and it was charming, clean, well-situated for sight-seeing and had super friendly staff!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Sveinbjarnargerdi

Svalbarðsstrandarhreppur

Overall Rating
Hotel Review

Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.

Cleanliness & Comfort

Although rooms are rustic, they are clean and get the job done. The food here was the best of all hotels booked by KimKim. The staff is generous and kind.
Staff

Authenticity & Character

Location

Húsavík Cape Hotel

Husavik

Overall Rating
Hotel Review

The two owners have been running this hotel for about three weeks. They are passionate about their unique gallery (Eurovision-themed) and this was an interesting, quirky, and fun bonus. The rooms was clean, the staff was friendly. The current cooks are from Naples so the pizza and tiramisu was delicious. The breakfast was the weak point. No yogurt (a specialty of Iceland), no hot food. Bread, meh. Cucumbers fresh and delicious. Heinrich was quick to honor local restaurants and gave an excellent recommendation for dinner. We are "foodies" and the suggested restaurant was a Win.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Grand Hotel Reykjavik

Reykjavik

Overall Rating
Hotel Review

We booked this hotel ourselves and it is a great find. Loved the gym, restaurant, locations was good good. Free parking was a Plus. Friendly staff and waiters. Delicious cuisine in the restaurant. One weird thing which we tried to fix ourselves. The air-draft beneath the door to the hallway is quite loud- like a continuous running loud vacuum. We placed a towel there to dampen the sound so we could sleep. It worked well-enough.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Laugarbakki

Hvammstangi

Overall Rating
Hotel Review

Food was nice. Staff very friendly and helpful. Rooms were very modern, minimalist, and clean. Very updated and pretty. Horses, ponies nearby and swing set for children. Outdoor hot tubs were popular.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

GeoSea Geothermal Baths

Iceland

Overall Rating
Activity Review

The pools themselves were pretty and did overlook the ocean with land between the two. Of course it was snowing the day we were there so visibility was limited and our heads were exposed to the snow and cold as we did not have hair/head covers. Water was warm and relaxing from the shoulders down.

Quality of Experience

Guides, drivers and staff

Friendliness, understanding that travelers using a travel company are not made aware of details odf what's included in the package purchased by the tour company.

Skutustadagigar Pseudocraters

Lake Myvatn

Overall Rating
Activity Review

Cold snowy day. Not much to remember.

Quality of Experience

Blue Lagoon

Iceland

Overall Rating
Activity Review

The lagoon is very pretty and the hospitality staff were informative and friendly. A towel, silica face mask, and drink were included with the experience which was appreciated.

Guides, drivers and staff

self transport
Quality of Experience

Judy

Plitvice Lakes/Zadar, Croatia · Croatia - May 22 - May 27, 2022

Traveler: Judy T. - Local specialist: Robert Pinčević

Robert arranged a perfect 2-day introduction to Croatia. We are looking forward to continuing our adventure next week. Bruno, our excellent guide and driver, gave us amazing experience at Plitvice Lakes and Zadar. His knowledge of and passion for his country was evident and inspiring.

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Judy,
Thank you for nice feedback.
Happy to hear start of your trip went good, and that you had good experience.
Looking forward to showing you more.
Best
Robi

An Extraordinary Trip to Portugal · Portugal - Apr 20 - May 1, 2022

Traveler: Brigette B. - Local specialist: Karin Eckhard

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely... read more

First and foremost, accolades to kimkim, Espiritu Travel, and Karin Eckhard for planning my family’s trip to Portugal; it was extraordinary. We are still reminiscing about the culture, food, and people of Portugal. Karin did an incredible job developing our very thoughtful and organized trip plans.

The tours and private transfers that Karin arranged were above outstanding. Our tour guides and private transfers were prompt, professional, and very personable. Our tour guides were extremely knowledgeable about the various parts of Portugal that we visited and each one made our experience a true five-star delight: Porto (Sergio, Pedro), Douro Valley (Nelson), Aveiro (Marta), Coimbra (Marta), Tomar (Marta), Lisbon (Marta), Sintra (Nuno), Cascais (Nuno), Evora (Miguel), and other various locations in the Alentejo Region (Miguel, Joanna) and the Algarve (Pedro).

The hotel accommodations that Karin arranged were beyond expectation. The beauty and quaintness of Infante Sagres Hotel in Porto made us feel like we stepped back in history. Corpo Santo Hotel in Lisbon enveloped us in a part of history pampered by the staff and remarkable amenities. The M’ar de ar Aqueduto in Evora was classic and serene offering an exceptional gastronomy experience. The Tivoli Carvoeiro Algarve Resort was a beautiful, ocean paradise.

Special shout out to Marta for taking us to several quaint cafes off the beaten path that were special to her.

Karin was accessible throughout our trip. Her messages were timely and she assisted us with restaurant reservations on a number of occasions. She made us feel like VIPs. We are already talking about our next trip, and we will definitely want Karin to be our point person. We are also highly recommending kimkim, Espiritu Travel, and Karin to family, friends, and coworkers.

Obrigada!!!

Hotel Reviews

Infante Sagres

Porto

Overall Rating
Hotel Review

The beauty and quaintness of Infante Sagres made us feel like we stepped back in history. Excellent breakfast and very lovely staff.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

M'ar de Ar Aqueduto

Évora

Overall Rating
Hotel Review

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

M'ar de Ar Aqueduto

Évora

Overall Rating
Hotel Review

The M'ar de Ar Aqueduto hotel was classic and serene offering an exceptional gastronomy experience. The spa was great and the hotel grounds are beautiful.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Privately Guided Visit to Porto

Porto

Overall Rating
Activity Review

Embarking on our first full day in Portugal we met our lovely guide, Pedro, and immediately delved into Porto’s history through a walking tour. Pedro was warm and patient, adjusting the pace of our tour as necessary to help accommodate the elderly. He was extremely knowledgeable about Porto’s history, and he answered all of our questions along the way. Engaging in conversation was a breeze and very insightful. We truly felt Pedro went above and beyond. We highly recommend this tour!

Transport

Guides, drivers and staff

Quality of Experience

Porto Culinary Experience

Porto

Overall Rating
Activity Review

Shortly after arriving to Portugal, we met with Sergio for a walking culinary experience. Sergio was very personable and knowledgeable about Portuguese cuisine (cod, sardines, traditional dishes, and pastries) and wine. Sergio guided us through the city center experiencing great dishes, cafes, and restaurants along the way, then he led us off the beaten path to experience more local treasures. This tour was an excellent way to begin our Porto experience!

Food

Transport

Guides, drivers and staff

Quality of Experience

Private Day Trip to Sintra, Cascais & Estoril

Lisbon

Overall Rating
Activity Review

Our excursion to Sintra and Cascais with our amazing guide, Nuno, was pretty magical. The Quinta da Regaleira that we visited in Sintra was like something out of a fanciful novel. Every bit of it was picturesque and at the risk of sounding corny, exploring the grounds was full of wonder. Nuno then took us to Restaurante da Adraga, the best beach-side, seafood restaurant we’ve ever been to. The food, wine, dessert, and service were top notch. After lunch, Nuno made sure we had an opportunity to visit and enjoy the shops and sights of Cascais. To top off our experience, this particular day was Freedom Day. Sharing in that moment with Nuno was a heart-warming experience. We feel blessed to have such wonderful and vivid memories of this day.

Transport

Guides, drivers and staff

Quality of Experience

Private Transfer {{start_location}} to {{end_location}}, via Tomar & Knights Templar

Portugal

Overall Rating
Activity Review

If you have a curiosity or enthusiasm for the Middle Ages, Tomar is a place that transports you to the period of the Knights Templar. Here, in Tomar, we visited the Castle of the Knights Templar. This site is an architectural marvel, and we were graciously allowed time to really take in the expanse of the castle and its grounds. Moments were powerful, serene, and haunting. A must-see for any history buff!

Transport

Guides, drivers and staff

Quality of Experience

Guided Visit of Aveiro with TukTuk & Boat Tour

Portugal

Overall Rating
Activity Review

The day in Aveiro and Costa Nova with Marta was a treat! Marta is an incredibly knowledgeable guide with a well-rounded repertoire of places to visit and things to try. First, we spent the morning and early afternoon touring Aveiro, learning about the city’s large array of Art Nouveau buildings as well as its history as a once, major exporter of sea salts. We viewed the active salt flats via tuk-tuk and visited local shops by foot to collect a variety of local salts, canned fish, and egg yolk treats. Perfect for culinary aficionados or home cooks! We also enjoyed a boat tour on the canals of Aveiro where we learned that many of the guides are indeed local fishermen. It was a charming city. After Aveiro, Marta took us to dine in another town called Costa Nova. Here we enjoyed a fresh and delicious seafood lunch at Canastra do Fidalgo. Conversation with Marta was intriguing. We felt like we understood Portugal and way-of-life in the country much more holistically through her insights.

Transport

Guides, drivers and staff

Quality of Experience

Explore Alentejo -Jeep Safari through a Cork Fork & Visit to a Olive Oil Estate

Portugal

Overall Rating
Activity Review

Now into the wild: the safari cork tour was a quiet diversion from our city excursions, as we made our journey south to the Alentejo Region. Our safari’s guide, Joanna, was both personable and quite knowledgeable about the lands that produced cork and wine. Always interested in understanding origination, production, and distribution, our visit to a cork factory after our safari tour was appreciated. One of us is now happily awaiting a unique piece of cork furniture directly from Cortiçarte. Our primary guide in Alentejo/Evora was Miguel. Miguel was outstanding! He truly went above and beyond to maximize our experiences in the region with care, consideration, and kindness. Amongst the most enjoyable of the experiences that we shared in the Alentejo was our visit to the small olive orchard, the Monte da Oliveira Velha estate, where Amor é Cego is produced. There, our hosts João and family warmly greeted us and shared the history of the estate before welcoming us to their table for an olive oil tasting and lunch. This experience was truly special.

Food

Transport

Guides, drivers and staff

Quality of Experience

Private Airport Transfer

Porto

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Get to know Lisbon

Lisbon

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Evening of Fado

Lisbon

Overall Rating
Food

Quality of Experience

Private Transfer Évora to Lisbon Airport

Évora

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Algarve Sunset Experience

Portugal

Overall Rating
Activity Review

There was no better way to end an amazing trip to Portugal than with an Algarve sunset experience guided by Pedro! Pedro was very personable, courteous, and possessed a wealth of knowledge of the Algarve. En route to St. Vincent Cape of Sagres via a 4WD jeep, Pedro took us to see some of the most picturesque views of beaches and breathtaking landscapes, particularly Cordoama Viewpoint! Pedro planned our experience perfectly giving us plenty of time to take in these views along the way. Our trip concluded at St. Vincent Cape of Sagres where we witnessed the most captivating sunset while enjoying great wine and bread with chorizo.

Transport

Guides, drivers and staff

Quality of Experience

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Overall Rating
Activity Review

Our day started with meeting our incredible tour guide, Nelson, who guided us on our day excursion to Douro Valley. He filled us with the history of Douro Valley; Portuguese history and culture; and, insight on the vineyards' planting, harvesting, and production. One of the highlights of our tour was our lunch at Toca da Raposa, a quaint, family-owned restaurant that featured an excellent menu and wine selection. The wine tasting at Quinta da Pacheca was a charming experience, which we thoroughly enjoyed.

Transport

Guides, drivers and staff

Quality of Experience

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Brigette & family, this review leaves me almost leaves me without words. It truly was a pleasure working with you and your family to create this fantastic trip Thank you so much for taking this much time to give reviews not only for the overall trip but all the services we don't often get this complete review. I will be forwarding this message to all the guides you had during your trip. I hope to help you great another amazing trip in the future. Warmest and sincerest regards, Karin :-)

A Trip That Lived Up To the Expectations & More!!!! · Italy - Apr 27 - May 10, 2022

Traveler: Richard S. - Local specialist: Alessandro Bellaguardia

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at... read more

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews

Borgo Dei Conti Resort Relais & Chateaux

Perugia

Overall Rating
Hotel Review

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Cleanliness & Comfort

it was perfect!
Staff

Excellent xervice, attention to details.
Authenticity & Character

Location

out in the country side, beautiful country.

47 Boutique Hotel

Rome

Overall Rating
Hotel Review

great location in the center of Rome

Cleanliness & Comfort

Staff

Location

center of Rome
Activity Reviews

LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE

Rome

Overall Rating

CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER

Positano

Overall Rating
Activity Review

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Guides, drivers and staff

Quality of Experience

CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT

Positano

Overall Rating
Activity Review

the boat/guide company was excellent. the small group made it very enjoyable

Transport

Quality of Experience

Alessandro Bellaguardia profile photo
Alessandro Bellaguardia, local specialist, responded to this review:

Ciao Richard, Ciao Ellen,
thank you so much for your kind review!

It was a great pleasure to work with you on the organization of your trip to Italy.
Thank you for choosing us!

A BIG HUG from Italy!

Alessandro

Thank You for an Amazing Trip to Morocco!! · Morocco - Apr 27 - May 6, 2022

Traveler: Girish S. - Local specialist: Mohamed El Asely

I would like to thank Mohamed, Abdellah, and the team at KimKim and Original Travels for their effort in organizing the entire nine day trip my parents and I took in Morocco (we are from California, USA). Faisal, our driver and guide, was especially excellent and went out of his way to take care of my parents and I and catered each leg of the journey towards our preferences and needs. All the day tour guides, including Mohamed, Hanan, and Hashim, were extremely knowledgeable and helpful as... read more

I would like to thank Mohamed, Abdellah, and the team at KimKim and Original Travels for their effort in organizing the entire nine day trip my parents and I took in Morocco (we are from California, USA). Faisal, our driver and guide, was especially excellent and went out of his way to take care of my parents and I and catered each leg of the journey towards our preferences and needs. All the day tour guides, including Mohamed, Hanan, and Hashim, were extremely knowledgeable and helpful as well. The itinerary was written in detail for us prior to the trip, and the team ensured that we covered whatever essentials of Morocco we could within the timeframe we had. Camping in the Sahara Desert near Merzouga and Fes were our favorite parts! The only downside we experienced was our hotel in Fes which did not have hot water and a lack of advance communication about having to walk far into the medina with quite a few suitcases for one or two of the hotels. This was conveyed to the company, and they went out of their way to make alternative accommodations for us and were prompt in integrating our feedback. They were extremely friendly to interact with, almost like family, with excellent and timely service. I would definitely recommend to all my friends and family. Morocco is a beautiful country with warm, loving people, and we will be back at some point!

Hotel Reviews

Riad Ghita

Fes

Overall Rating
Hotel Review

Riad Ghita, the people were friendly and breakfast was well-arranged. However, there was no hot water in the room, and we had to go upstairs to shower to receive hot water, which was not a problem for me, but my parents who are older could not climb the stairs and were forced to take cold showers. The faucet and flush were also broken, which is completely unprofessional.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Tiziri Luxury Camp

Merzouga

Overall Rating
Hotel Review

Ahmed and staff were absolutely amazing, the tent was extremely comfortable with fantastic amenities! The food was great too! Staying here is a must do for any Morocco trip, I can't wait to be back!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

I liked it, but our camel ride was two hours (expected one hour), so would have appreciated to have known that. Otherwise great!

Odyssee Center Hotel

Casablanca

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Dar Rihana Dades

Aït Idaïr

Overall Rating
Hotel Review

Beautiful view and hotel! Staff was very nice and they went out of their way to ensure that we were comfortable and made food according to our dietary restrictions. 100% recommend!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Dar Mounir

Chefchaouen

Overall Rating
Hotel Review

We didn't know that the hotel was far from the street, but otherwise the food was excellent and amenities were sufficient!

Cleanliness & Comfort

Great experience, higher up the stairs so may be harder for older travelers
Staff

Authenticity & Character

Location

Activity Reviews

Half-Day Guided Tour of Fes Medina

Fes

Overall Rating
Activity Review

Mohamed was an excellent guide, very informative tour with plenty of knowledge about Moroccan history.

Transport

Guides, drivers and staff

Quality of Experience

Moroccan Desert ATV/Quad Adventure in Merzouga

Merzouga

Overall Rating
Activity Review

So much fun!! Must do!

Transport

Guides, drivers and staff

Quality of Experience

Dinner with a Local Family in Fes

Fes

Overall Rating
Activity Review

The host family was so sweet, treating us as if we were part of their family. They made so much food, that I wish we had the stomach to fit everything! The Moroccan clothing with music and dance was a lot of fun!

Food

Transport

Guides, drivers and staff

Quality of Experience

Fes to Erg Chebbi via the Middle Atlas Mountains & Camel ride

Morocco

Overall Rating
Activity Review

Fantastic experience! The only thing was the camel ride was two hours nonstop, which was difficult for my mom who is older and we were under the impression that it was one hour. Would have appreciated communication on that but otherwise it was the experience of a lifetime and highly recommend that anybody coming to Morocco does not miss this!

Transport

Guides, drivers and staff

Quality of Experience

Sights and Colours of Marrakech - Guided Private Tour

Marrakech

Overall Rating
Activity Review

Hanan was amazing, she was very knowledgeable regarding the history of Marrakech and the riad, and helped us in depth as we navigated bargaining in the souks. Highly recommend her for your Marrakech tour!

Transport

Guides, drivers and staff

Quality of Experience

Mohamed El Asely profile photo
Mohamed El Asely, local specialist, responded to this review:

Hi Girish,

Thank you for devoting some time to leave us such a valuable feedback.

We are thrilled to learn that you enjoyed your trip in Morocco and had unforgettable moments with your family. Our country always opens its arms to guests like you to explore its hidden gems and uncover its fabulous sceneries.

Sorry for the inconvenience in your accommodation in Fes; we recommended this hotel for many years and it's the first time to have a negative comment on it. We will take a close look... read more

Hi Girish,

Thank you for devoting some time to leave us such a valuable feedback.

We are thrilled to learn that you enjoyed your trip in Morocco and had unforgettable moments with your family. Our country always opens its arms to guests like you to explore its hidden gems and uncover its fabulous sceneries.

Sorry for the inconvenience in your accommodation in Fes; we recommended this hotel for many years and it's the first time to have a negative comment on it. We will take a close look to know the reason behind this inconvenience and avoid any similar situation in the future. We really value your comments as they help us continue to improve on the aspects that matter most to our guests.

Thank you again for your review and looking forward to having you again in our country.

Best,
Mohamed

An amazing trip · Peru - May 5 - May 14, 2022

Traveler: Britt S. - Local specialist: Liz Karen L. J.

We had such an amazing trip to Peru, thanks to KimKim. Our local specialist, Liz, listened to our preferences to build a memorable itinerary. We had a great mix of food/culture and adventure, between Lima, Huacachinca, Cusco, and Machu Picchu. On the trip itself all of the guides were very friendly and knowledgeable and provided private tours that felt very special. Our trip required a lot of logistics (I.e., many vans, buses, trains, and planes), and each transfer felt seamless and safe.... read more

We had such an amazing trip to Peru, thanks to KimKim. Our local specialist, Liz, listened to our preferences to build a memorable itinerary. We had a great mix of food/culture and adventure, between Lima, Huacachinca, Cusco, and Machu Picchu. On the trip itself all of the guides were very friendly and knowledgeable and provided private tours that felt very special. Our trip required a lot of logistics (I.e., many vans, buses, trains, and planes), and each transfer felt seamless and safe. Highly recommend!

Hotel Review

El Mapi by Inkaterra

Machu Picchu

Overall Rating
Hotel Review

Very cool and unique vibe with great food and drinks.

Cleanliness & Comfort

Authenticity & Character

Location

Activity Reviews

Visit Machu Picchu: Aguas Calientes - Machu Picchu - Ollantaytambo/Cusco

Peru

Overall Rating

Private Lima Peruvian Food Tour in Artsy Barranco

Lima

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Groupal Huacachina Adventure: Buggies & Sand Boarding

Huacachina

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Groupal Pisac & Ollantaytambo tour: Arrive in Machu Picchu Town

Peru

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Pisac & Ollantaytambo were gorgeous, but our guide did not seem very knowledgeable so we missed out on all the history and other information that would have brought it all to life.

Groupal Ziplining & Via Ferrata in The Sacred Valley

Cusco

Overall Rating
Transport

Guides, drivers and staff

Danny was great!
Quality of Experience

Liz Karen L. J. profile photo
Liz Karen L. J., local specialist, responded to this review:

Hi Britt,
It`s really moving to read your review, I`ll share this with all our guides and team. I am thrilled to know this trip was memorable for you.
I wish you all the best in the future, please feel free to contact me in the future if needed.
Best regards.
Liz.

Thank you Andrea!! · Italy - May 7 - May 15, 2022

Traveler: Maddie H. - Local specialist: Andrea Gambino

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in... read more

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review

Podere Brizio

Montalcino

Overall Rating
Hotel Review

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Wine tasting in Tuscany countryside (1 winery)

Italy

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much Maddie! We are extremely happy you a had a great time in Italy.
We love travelling and we love hunting for unique places that we can share with travelers from around the world.
All the best and ... a presto.

What an epic adventure · Ecuador - May 7 - May 15, 2022

Traveler: Breann B. - Local specialist: Daniel Larrea

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to... read more

What an epic adventure. Daniel made our trip one of the best we have ever experienced! He planned everything and made any adjustments where we wanted. He created such a beautiful experience tailored specifically to us. Not having to think about scheduling anything on our own, or getting taxis when we needed, or worrying about keeping track of flight tickets or time frames made this trip feel so luxurious. We started in Quito and had the best day ever riding around with Danny! Danny took us to the equator, a private cooking class, the statue of Mary, and walked us through multiple places in the historic district. He also stopped alongside the road to buy us yucca bread just because he loved it so much and wanted to share it with us. We then flew to Coca and took a motorized canoe down the Napo to the Napo Cultural Center. Mari, the general manager was so lovely and helpful. She explained how the eco lodge works and answered any questions we had. Venancio was beyond perfect as our guide while we were there. He loves sharing the culture and knowledge he has about his people, the birds, and teaching the native language to us. He was incredibly flexible and would take us anywhere we wanted to go, see anything we wanted to see, and spend as much time as we wanted enjoying the rainforest and giving us his time. He is so selfless and has a heart of gold. We got to see spider monkeys, golden tamarinds, and the howler monkeys put on a show right in front of our eyes while on the canoe trip. The birds are so beautiful and diverse. It was so special to see them and learn about them from Venancio. He makes sure to get you the best photos through his telescope. Living amongst the Kachiwa people was an experience I will never forget. The chefs were incredible! Feeding us gourmet meals three times a day! The fresh juices and cold towels made for a super refreshing end to any adventure we had for the day. Our bartender Lenin was great as well! He was so happy to share his knowledge of local beverages and culture as well. He helped teach us some phrases in the native language also. The housekeeping staff and our boat drivers were the best! I will definitely be back to Napo and Quito in the future. Daniel made sure that this trip was perfect, and he created such a special place in our hearts for Ecuador. 10/10 would recommend!!!

Hotel Reviews

Ikala Quito Hotel

Quito

Overall Rating
Hotel Review

I love the Ikala Hotel! It is super clean, the rooms are so diverse and comfortable, the staff is super helpful and friendly, it’s quiet, and I would love to stay again!

Tips for future travelers

Definitely book your stay here. You will be happy to have the wonderful places to walk to and the staff are always willing to get you a quick taxi to anywhere you want to explore!

Cleanliness & Comfort

Firm beds, great water pressure, cleanliness, and balcony
Staff

Clean rooms and shared spaces with great character and light
Authenticity & Character

The style and decor
Location

Being close to Mercando El Camino, Tres Gatos, and Abysma.

Napo Cultural Center

-

Overall Rating
Hotel Review

The Napo Cultural Center is breathtakingly beautiful. The staff are the very best. We were so comfortable in our room and everywhere we went! I loved being able to live amongst the Kachiwa people and learn about the culture! I also loved stepping outside and viewing wildlife.

Tips for future travelers

Drink water! Use bug spray! Be thankful and appreciate all of the people and wildlife. You won’t regret this trip. It’s one in a million.

Cleanliness & Comfort

Everything was comfortable and clean
Staff

They were are so great
Authenticity & Character

You’re staying in a village. You’re surrounded by culture, history, and wisdom.
Location

The culture, the wildlife, the beauty of it all, how remote it is
Activity Reviews

Quito - Coca - Napo Cultural Center

Ecuador

Overall Rating
Activity Review

Venancio was the best guide! I loved exploring the rainforest and seeing all the wildlife!

Food

Gourmet meals and drinks!
Transport

Timely, skilled, and friendly
Guides, drivers and staff

Everything! They are perfect!
Quality of Experience

The culture, the wildlife, and the beauty of the environment

City Tour Quito - Cooking Class - Mitad del Mundo - Quito

Quito

Overall Rating
Activity Review

Karen was amazing. We cooked with her in a treehouse amongst a beautiful garden of local ingredients. The food was incredible and we learned so much!

Food

Empanadas, local fruit, and chocolate!
Transport

Guides, drivers and staff

Karen and Danny were wonderful!
Quality of Experience

Local ingredients

Wonderful Morocco Trip! · Morocco - May 5 - May 14, 2022

Traveler: Ali L. - Local specialist: Hakim ALIBOUCHE

I had a wonderful trip to Morocco with my mom and dad. Arranging the trip was easy and painless, and Hakim listened thoughtfully to our needs and special requests. Our driver, Mohamad, was wonderful! He was a great guide and lovely company for our drive from Rabat to Chefchaouen, Fez, Meknes, and Marrakech. Mohamad provided helpful recommendations and was very conscientious of our needs during the trip. Overall, I would definitely recommend! read more

I had a wonderful trip to Morocco with my mom and dad. Arranging the trip was easy and painless, and Hakim listened thoughtfully to our needs and special requests. Our driver, Mohamad, was wonderful! He was a great guide and lovely company for our drive from Rabat to Chefchaouen, Fez, Meknes, and Marrakech. Mohamad provided helpful recommendations and was very conscientious of our needs during the trip. Overall, I would definitely recommend!

Hotel Review

La Mamounia

Marrakech

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Day Trip to Meknes & the Roman Ruins of Volubilis

Fes

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Hakim ALIBOUCHE profile photo
Hakim ALIBOUCHE, local specialist, responded to this review:

Dear Ali,

Thank you so much for sharing with us your precious feedback. I am more than happy to hear that you enjoyed your trip with your parents. I totally agree that working on your trip and setting up the itinerary was very smooth. I would like to first thank you for your patience and flexibility. Mohamed is one of our top drivers. He also shared with me that he appreciated the time spent with you and how amazing you were during the trip.
I am glad to hear that you enjoyed your trip and again, thank you so much for your great feedback.

Stay safe.
Hakim

Anne

Nika was wonderful, she listened to our feedb... · Slovenia - Apr 17 - Apr 29, 2022

Traveler: Anne W. - Local specialist: Nika Gergar

Nika was wonderful, she listened to our feedback on the trip and adjusted perfectly. She was also available during our trip when rescheduling and timing changes needed to be made. We had such a fantastic honeymoon and would def use Kim Kim again depending on the country. One thing that would have been nice was to know of the local holidays beforehand so we could planned accordingly. There were several Slovenian holidays (where lots of attractions were closed) during our trip and a wine... read more

Nika was wonderful, she listened to our feedback on the trip and adjusted perfectly. She was also available during our trip when rescheduling and timing changes needed to be made. We had such a fantastic honeymoon and would def use Kim Kim again depending on the country. One thing that would have been nice was to know of the local holidays beforehand so we could planned accordingly. There were several Slovenian holidays (where lots of attractions were closed) during our trip and a wine festival in Gredic that would have been fun to include if we had planned accordingly.

Hotel Review

Hotel Majer'ca

Bohinj

Overall Rating
Hotel Review

Hands down our fav from our stay! It was cozy and the restaurant was absolutely superb! We ate there twice it was so great!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Shared Ljubljana Food Walking Tour

Ljubljana

Overall Rating
Activity Review

Jashmin was a highlight of our trip! We are so glad that we took this tour at the start of our vacation. She was so kind, full of local info, and planned a well curated journey through Ljubljana.

Guides, drivers and staff

Quality of Experience

Nika Gergar profile photo
Nika Gergar, local specialist, responded to this review:

Dear Anne, thank you very much for your nice review. I am really happy you have enjoyed your honeymoon, it was a pleasure making it remarkable. Wishing you and George the best for every step in your journey.

Michelle

Croatia with Kimkim · Croatia - May 6 - May 13, 2022

Traveler: Michelle K. - Local specialist: Robert Pinčević

This was the third trip we have taken with Kimkim and by far this was the best! What made it so outstanding was our guide Robi, and the personalized attention he gave . Robi gave us a lot of options and detailed information which allowed us to see many hidden jewels in the wonderful country of Croatia. He also took time to meet with us personally and provide us an interesting history of the country. We always felt he was just a phone call or a text away should we have a question or a... read more

This was the third trip we have taken with Kimkim and by far this was the best! What made it so outstanding was our guide Robi, and the personalized attention he gave . Robi gave us a lot of options and detailed information which allowed us to see many hidden jewels in the wonderful country of Croatia. He also took time to meet with us personally and provide us an interesting history of the country. We always felt he was just a phone call or a text away should we have a question or a problem. We highly recommend both this trip and Robi as a guide as both were outstanding .

Hotel Reviews

Cornaro Hotel

Split

Overall Rating

Apartment Oyster paradise

Ston

Overall Rating
Hotel Review

This is a charming Airbnb in a hidden fishing village. Very quaint and relaxing. A real jewel. Off the beaten path and allows you to experience the actual flavor of Croatia

Cleanliness & Comfort

Staff

Y
Authenticity & Character

Location

B
Activity Reviews

Arrival in Split and transfer to accommodation

Split

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Arrival in Split and transfer to accommodation

Split

Overall Rating
Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Michelle,

thank you very much for your kind words. It was really a pleasure meeting you.

Thank you for giving me your trust for some unknown places, and I am glad you liked them!
Happy to hear that Croatia is a successful trip.

Sending many regards from Croatia!

THANK YOU.

Best

Robi

Happy Honeymooners · Greece - May 2 - May 13, 2022

Traveler: Colin M. - Local specialist: Harris Bitsounis

Our 12 day trip to Greece for our honeymoon was amazing. We loved the diversity of experiences, landscapes and sights across Athens, Naxos, and Santorini. Harris crafted an itinerary that was well-tuned to our interests and balanced our desire to explore and relax. From a mythology tour around the Acropolis to learning about (and tasting) agricultural products on Naxos and Santorini, all of the experiences Harris set up for us were excellent. During our trip, we were grateful to have... read more

Our 12 day trip to Greece for our honeymoon was amazing. We loved the diversity of experiences, landscapes and sights across Athens, Naxos, and Santorini. Harris crafted an itinerary that was well-tuned to our interests and balanced our desire to explore and relax. From a mythology tour around the Acropolis to learning about (and tasting) agricultural products on Naxos and Santorini, all of the experiences Harris set up for us were excellent. During our trip, we were grateful to have dedicated support from the kimkim team to handle shifts in our private transportation schedule, confirming dinner reservations, and responding to our questions.

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Colin,

Thank you very much for your review and your kind words!

I am very happy that you enjoyed your honeymoon! It was my pleasure helping you organize an unforgettable honeymoon experience in Greece and of course I will be more than happy to organize your next beautiful adventure in Italy or Greece!

Greeting from all of us!

King regards,
Harris

Chile Travel Filled with Beauty, Culture, & Wonderful People · Chile - Apr 13 - Apr 17, 2022

Traveler: Daphne P. - Local specialist: Lorena Huidobro

Lorena developed an amazing itinerary that allowed us to experience as much as possible during our time in Chile. Beginning our trip at Gloria and Leo's home for an amazing dinner, ambience, and conversation was the perfect welcome. Our tour guide Felipe was a wealth of knowledge about the area, the history, and social issues impacting the country, which greatly added to our experience. We spent a day seeing the beautiful sights of Santiago and experiencing a signature Chilean completo for... read more

Lorena developed an amazing itinerary that allowed us to experience as much as possible during our time in Chile. Beginning our trip at Gloria and Leo's home for an amazing dinner, ambience, and conversation was the perfect welcome. Our tour guide Felipe was a wealth of knowledge about the area, the history, and social issues impacting the country, which greatly added to our experience. We spent a day seeing the beautiful sights of Santiago and experiencing a signature Chilean completo for lunch, complete with talented street musicians playing in the background. We enjoyed a memorable day exploring the fun port city Valparaíso. Felipe and our van driver Gabriel worked together to make sure we could experience as much of the city in the time that we had, with the perfect combination of walking the narrow passageways and stone streets, riding the funiculars (hillside elevators), and driving. Our final day in the Maipo Valley didn’t go quite as planned because of traffic. However, Felipe quickly came up with an alternate plan to stop for ceviche and hike Mirador de Cóndores, which ended up being one of my daughter’s favorite experiences of the trip. We visited a couple of the breathtaking local wineries. The entire team expertly managed all the details and any last minute adjustments that needed to be made. For example, our flight was delayed, which was already being monitored by the team, and the necessary adjustments were made to our schedule. “Gabo” and Felipe were so personable and delightful. By the end of the trip we were able to enjoy a wonderful farewell dinner reminiscing and laughing about our adventures with our new Chileno friends. We made so many amazing memories on this trip and would highly recommend using this group.

Hotel Review

Hotel DoubleTree by Hilton Santiago Kennedy

SANTIAGO

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

We would have preferred to be closer to the city center to have more options for seeing the city during our free time. However, I understand the safety concerns and why you booked us in Vitacura.
Lorena Huidobro profile photo
Lorena Huidobro, local specialist, responded to this review:

Dear Daphne,
Those are some amazing pictures and beautiful memories of your trip to Chile, thanks for sharing and also for your super sweet words!! I am so happy you and Madeline were able to enjoy the country and see it from an insider's perspective. I hope you will both enjoy many more world adventures to come.
Best always,
Lorena

Liz planned a perfect getaway · Australia - Apr 28 - May 7, 2022

Traveler: Juel B. - Local specialist: Liz Neal

Liz planned a perfect getaway, taking in consideration our timetable and price range. She also encouraged us to try new things like the Sidney Bridgeclimb and River Drift Snorkeling, we're grateful we did it. We'll reach out to Liz again for our next Australian adventure.

Liz Neal profile photo
Liz Neal, local specialist, responded to this review:

Thank you Juel ! I am so glad you and Heather enjoyed Australia as much as we all do !!
I will be glad to help with your next Australian adventure. I really enjoyed working with you.
Liz

A perfect 2 weeks in England! · England - Apr 18 - Apr 30, 2022

Traveler: Laura C. - Local specialist: William Armstrong

Kudos and more to William and Stephen! What a fabulous 2 week trip they put together for us in April. We started in London, travelled to Swanage and Lyme Regis, experienced Bath and the Cotswalds before returning to London. Our accomodations were charming and all prearranged tours were the best. It was so nice to have all of this plus transportation arranged in advance, as it allowed us to focus on the incredible sights and scenes and not stress about the details. All of the guides we... read more

Kudos and more to William and Stephen! What a fabulous 2 week trip they put together for us in April. We started in London, travelled to Swanage and Lyme Regis, experienced Bath and the Cotswalds before returning to London. Our accomodations were charming and all prearranged tours were the best. It was so nice to have all of this plus transportation arranged in advance, as it allowed us to focus on the incredible sights and scenes and not stress about the details. All of the guides we met with were so informative and passionate about their specialties. These included a tour guide for the Albert and Victoria museum; a fossil expert at the Jurassic Coast; a Jane Austin devotee and Daniel, a local guide from Bath, who took us to probably my favorite spot, Castle Combe.
A final note: I don't know how they did it, but somehow William and Stephen arranged for 2 weeks of incredible weather, with not a drop of rain!!

Hotel Review

Eight

Bath

Overall Rating
Hotel Review

The staff here was so accomodating and pleasant. The breakfasts were 5 star and the rooms clean and updated. While there wasn't a lift, help with getting luggage in and out was provided. The little square our rooms looked out on had activity until @ 10pm, but earplugs were provided just in case.

Tips for future travelers

My only thought would be that guests be able to navigate the stairs without access to a lift. This wasn't a problem for us, and we're all in our late 60's.

Cleanliness & Comfort

Staff

The best and so helpful.
Authenticity & Character

Location

So centrally located. The train station was within walking distance, and cabs were available at the top of the street
Activity Review

Private transfer to your hotel. Then check-in or bag-drop

London

Overall Rating
Activity Review

The drivers were on time and the vehicles spotless.

Transport

Quality of Experience

Phenomenal week in Jordan!!! · Jordan - May 8 - May 14, 2022

Traveler: Abu Bakr Q. - Local specialist: Nada Altaji

My friend and I spent a week in Jordan and it was phenomenal.
Nada was great and accommodating given there were some unexpected issues that arose. All of our needs were met and the itinerary exceed expectations. We found that it was a smooth experience booking via Kimkim. Jordan is such a beautiful country with a beautiful culture and I highly recommend the trip.
I would also like to give a special thanks to our driver Emad Fraihat who was great throughout the whole trip. He ensured we were... read more

My friend and I spent a week in Jordan and it was phenomenal.
Nada was great and accommodating given there were some unexpected issues that arose. All of our needs were met and the itinerary exceed expectations. We found that it was a smooth experience booking via Kimkim. Jordan is such a beautiful country with a beautiful culture and I highly recommend the trip.
I would also like to give a special thanks to our driver Emad Fraihat who was great throughout the whole trip. He ensured we were well-taken care of and we were safe and adjusted to our needs as the trip progressed.
In addition, he showed us the perfect places to eat, helped us to connect with the locals and local culture and taught us so much about Jordan. I would highly recommend Emad without a doubt.
Overall an excellent trip and a great experience.

Nada Altaji profile photo
Nada Altaji, local specialist, responded to this review:

Thank you Abu Bakr , it was my pleasure to help you plan your trip to Jordan and glad it turned out to be a great one :)

Best wishes,

Superb!! · Greece - May 1 - May 14, 2022

Traveler: Margie K. - Local specialist: Chris Gravas

Not only does Kimkim provide excellent service and immediate responses to any question, they listen to the type of traveler you are and the interests you have and match their suggestions for your itinerary to that. They are worth every penny they charge and we will use them again. Perhaps our experience was due to our lead planner Chris….he is stellar and goes above and beyond ….even booking a dental appointment in a small town when a tooth issue arose. He cares that you have a remarkable... read more

Not only does Kimkim provide excellent service and immediate responses to any question, they listen to the type of traveler you are and the interests you have and match their suggestions for your itinerary to that. They are worth every penny they charge and we will use them again. Perhaps our experience was due to our lead planner Chris….he is stellar and goes above and beyond ….even booking a dental appointment in a small town when a tooth issue arose. He cares that you have a remarkable adventure and we did!
We highly recommend him and Kimkim.

Hotel Reviews

Grand Serai Congress & Spa

Ioannina

Overall Rating
Hotel Review

Posh. Upscale and a breakfast that will knock your socks off.

Zagori Suites

Zagori

Overall Rating
Hotel Review

Helpful staff. Lovely homemade breakfasts with goodies to go.

Chris Gravas profile photo
Chris Gravas, local specialist, responded to this review:

Dear Margie,

Thank you for all your wonderful words and for trusting me in helping you with your travel plans. It has been an absolute pleasure working with you and an honor to have also known you in person and sharing your experiences and impressions from your trip.
I am very happy that you all grasped our country's beauty with the help of our local experts and I truly hope that we get the chance to plan another trip for you, even more spectacular and immersive.

Wishing you all the best and really looking forward to seeing all of you again!

Warmest regards,
Chris

A great trip to Itlay · Italy - Apr 28 - May 7, 2022

Traveler: Patti B. - Local specialist: Fabio Fasone

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast.... read more

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast. Staff very welcoming and friendly.
On to the Amalfi Coast. The hotel Corallo was okay, staff was very good, breakfast was very good ,views were stunning. It is a very attractive hotel, but lacking certain amenities, like a coffee maker, readily available ice, make-up mirror. led to believe that hourly transit to the town was provided, and it was not that often. We also had an issue with noise from the lobby and a bathroom door that was difficult to open.. All of these issues were somewhat handled by the manager, but the issue with the door handle was never really fixed.
However we were lucky enough to have a wonderful driver,
carmine. We kept him for 3 days.
It was a pleasant stay but I would not go back there.

On to Rome. Perfection. HotelMartis Palace location was ideal. Hotel completely charming and the staff most accommodating. We would definitely go back there and recommend it to everyone. Great breakfast also. Lovely rooftop lounge overlooking the entire skyline. Louisa was a lovely guide for Rome . completely knowledgeable and very flexible to our schedule.

The trip was a great success thanks to Kimkim

Hotel Review

Hotel ai Reali

Venice

Overall Rating
Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for... read more

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for future guests.
I look forward to helping you plan your next trip to Italy and discover different areas.
Ciao
Fabio

Our trip to the Rhone valley and the Luberon · France - May 4 - May 13, 2022

Traveler: Russ R. - Local specialist: Simon Hardy

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some... read more

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some place we'll have to return to on another trip.

Hotel Reviews

Le Clos de la Glycine

Roussillon

Overall Rating
Hotel Review

Roussillon is a stunning location and this hotel is right in the center of the town. Our room had a patio with a gorgeous view of the ochre cliffs and across the valley. It was a few weeks before prime lavender season but everything was lush and green. The room was spacious for the three of us. And breakfast on the terrace was delicious, plus the view...

Tips for future travelers

Our room had a hot tub (not all do), check so you can be prepared.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel de l'Horloge

Avignon

Overall Rating
Hotel Review

Great location in Avignon, central, near the Pope's Palace. Breakfast was excellent.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Cultural and culinary walking tour

Lyon

Overall Rating
Activity Review

Guide was amazing, very easy going, lots of interesting facts. He was also good at engaging the group. The tasting locations were all excellent as well. Learned a lot.

Transport

Guides, drivers and staff

Quality of Experience

Esther

Organised and amazing experience · Brazil - May 2 - May 12, 2022

Traveler: Esther F. - Local specialist: Camille Terra

The planning of my solo trip to Brazil was very organised from start to finish. Camille was very helpful in making recommendations and suggestions of places to visit in Brazil, what to do and where to visit and stay. She helped me to have a personalised planning experience with a trip catered specifically to me. She helped to coordinate and plan my holiday and ensuring I was completely satisfied with the final itinerary, tours and plan, and taking on board what i wanted to get out of the... read more

The planning of my solo trip to Brazil was very organised from start to finish. Camille was very helpful in making recommendations and suggestions of places to visit in Brazil, what to do and where to visit and stay. She helped me to have a personalised planning experience with a trip catered specifically to me. She helped to coordinate and plan my holiday and ensuring I was completely satisfied with the final itinerary, tours and plan, and taking on board what i wanted to get out of the trip. I was then provided a very detailed itinerary with timings of pick ups, transport and tours before I flew out.

Every aspect of my trip went according to plan whilst out in Brazil. All guides and transport were prompt and very helpful and friendly.

My guide in Rio, Fernanda was very friendly, personable and gave me lots of information whilst on tours and travelling, whilst also suggesting great places to see. She kept on communication all the time and made my trip extra special and helped take amazing pictures in tourists spots such as Christ the Redeemer, Sugarloaf Mountain, fun Samba carnival experience, local neighbourhoods and so many more. She really helped me to get a rich experience of Rio.

I also had other guides in Manaus and Ilha Grande - John-Paul and Carlos who were also very friendly, helpful and supportive to ensure I had a great trip.

My time in the Amazon was a lovely experience and this was a great recommendation as the staff at the Tariri lodge were amazing and the food was brilliant.

I also had great experiences in Ilha Grande, which is a beautiful island that Camille recommended to me as I wanted sun, sea and beaches during the final part of my holiday. This did not disappoint and I enjoyed Ilha Grande very much. My guide, Carlos gave great tips and information and recommendations of great food and restaurants to try and was helpful explaining good spots in the different beaches on the island. He also helped to take amazing photos for my memories during the boat tour. I also loved meeting new people from all over the world and also local Brazillians during my tours.

All of the guides were very helpful and knowledgeable and I appreciate their warmth and enthusiasm to make my trip feel special and also safe, as a solo traveller.
I was also able to get 24 hour emergency assistance when my domestic flights was delayed and they helped to reschedule my transport to ensure everything was taken care of.

I had an amazing trip and have fond memories, photos and stories that I have taken back and shared with friends and family.
I had great experiences and memories in Rio, The Amazon and Ilha Grande and would highly recommend Brazil Green Travel and Kim Kim to plan life-changing holiday experiences.

Thank you!

Wonderful trip to Morocco! Oct 2021 · Morocco - Oct 1 - Oct 10, 2021

Traveler: Kristina S. - Local specialist: Abdellah El Asely

Thank you, Abdel, for organizing a trip of a lifetime! We are a well-traveled, adventurous couple seeking the perfect mix of culture and hiking. Abdel worked with us over email to arrange that perfect trip, which spanned 10 days and four locations - Marrakech, Atlas Mountains, Essaouira, and Casablanca. The trip planning process couldn’t have been easier. Abdel was always very responsive and able to tailor the trip to exactly what we were looking for. Our wonderful driver, Mohamed, expertly... read more

Thank you, Abdel, for organizing a trip of a lifetime! We are a well-traveled, adventurous couple seeking the perfect mix of culture and hiking. Abdel worked with us over email to arrange that perfect trip, which spanned 10 days and four locations - Marrakech, Atlas Mountains, Essaouira, and Casablanca. The trip planning process couldn’t have been easier. Abdel was always very responsive and able to tailor the trip to exactly what we were looking for. Our wonderful driver, Mohamed, expertly transported us from place to place and also served as an excellent DJ for the longer drives between cities. Our Marrakech tour guide, Hassan, was incredibly knowledgeable about the city and its history and went out of his way to make sure we hit all the highlights. He even stayed with us as we negotiated the purchase of some beautiful rugs for our home. During our hikes in the Atlas Mountains with our guide, Ismail, we stopped for lunch in local villages and experienced the beauty of the mountains at our own pace. Our driver and guides spoke English well, so we had no trouble communicating and felt very secure the whole time. The hotels were also absolutely lovely. We highly recommend Abdel for trips to Morocco and plan to use KimKim for future travels abroad.

Hotel Review

La Maison Arabe Hotel

Marrakech

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Private Tour of Marrakech, the "Red City"

Marrakech

Overall Rating
Activity Review

Hassan is the best! Extremely knowledgeable, flawless English, and also a really delightful person.

Food

Transport

Guides, drivers and staff

Quality of Experience

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Kristina,

Thank you for finding the time to share the details of your recent visit.

We are delighted to learn that you found our company to be remarkable and our guest service to be accommodating and friendly. Our team strives to provide a full-value experience for our valued guests, so happy to know that we have delivered this commitment to you. It sounds like you had such a fantastic trip because of the unparalleled services we provide to our guests.

We wish to serve you again in the future and design another great trip for you in our beautiful country.

Best,
Abdel

Costa Rica pacific coast + volcano (9 days) · Costa Rica - Apr 29 - May 7, 2022

Traveler: Audric T. - Local specialist: Randall Jiménez

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry... read more

I’m usually very sceptical about booking vacation packages, but i have to say that i was really impressed with Randall and his service!

Whenever i go somewhere i’ll always look up top things to do, things to see, places to visit etc… Costa Rica seemed to have many top attractions depending on if you’re going to be staying on the Caribbean side vs the Pacific side. Randall helped us decide & pick hotspots that fit what we wanted to do.

We went right between the transition from the dry season to the rain season so we came prepared with raincoats and extra shoes (i suggest you bring a raincoat because weather is quite unpredictable, especially in the Pacific coast) . Weather was hot & humid. Usually starting off the morning with a bit of rain, some sun throughout the day, rain again in the afternoon, and a calm night.

As for the excursions, they were well planned and the guides were super friendly.

For those who have time to fully plan your trip, i would say you can easily look up pre-made travel itineraries (and tbh, i think this is what we’ll do if we ever go back to Costa Rica), but if you’re tight on time, or simply want an expert to plan your trip, Kimkim is amazing.

Tips if you’re travelling to CR:
- rent a car… just do it. The drive through the mountains and the forest itself is worth it
- pay in colones
- don’t know expect things to be “cheap”
- bring a raincoat
- go to eat where the locals eat… if you go to your typical tourist traps, food is 2x-3x the price, for literally the same food
- Visit Manuel Antonio

Hotel Review

Hotel Arenal Country Inn

Fortuna

Overall Rating
Hotel Review

Cozy bungalows with breakfast included. View of the volcano.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Arenal Volcano Hike & Baldi Hot Springs & Dinner

Arenal/La Fortuna

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Audric,

I really appreciate your review about the trip that we organized for you and George in our country last month. It is great that my guidance has been useful for your vacation and that you have enjoyed all the activities suggested. I also bet that your tips will be really appreciated by future travelers.

All the best and Pura Vida!
Randall

Stephanie

KimKim is perfect for a stress-free Costa Rica trip · Costa Rica - May 1 - May 13, 2022

Traveler: Stephanie H. - Local specialist: Charlotte Törnqvist

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals... read more

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals instead of scaring them away or missing them. The other tour guides actually stopped to see what Victor was showing us. Victor had amazing spotting abilities. He actually saw a glass frog somehow on a leaf far away. The frog was transparent other than the eyes so he looked like an outline of a frog on a leaf. He showed us a red blue-jean dart frog, which was tiny, and a viper on a tree, which blended into the tree. We also saw bats and monkeys. Both Victor and Pablo helped us take pictures using their zoom scopes. Pablo showed us the only sloth we saw on our trip and got me a great photo of it. We wished we had Pablo for our whole trip. We also went on a safari raft trip. We saw bats, monkeys, owls, and of course lizards. Charlotte booked Los Lagos at Arenal for our first two nights and it was so nice. So many hot springs that we had our choice of many private. Breakfast was included and delicious. We were so lucky and got many pictures of the whole Arenal volcano! We even saw the top with steam clearly. Pablo also took us to a coffee tour that was great! He is a really good driver and a warm and caring person. We messed up on our ATV tour because we forgot we had locked our drivers licenses in the safe. It turned out ok though because they let us switch to an off road vehicle driven by a guide. It was fun and we saw some great mountain views but not much else. Our next transport driver and tour guide were Jose and Alejandro. We took a boat ride and saw Capuchin monkeys, bats, and many baby crocodiles. We ate at a hacienda on a sugar plantation which had a wonderful breeze, good views and great food. We asked for sangria and the server made it fresh for us. My only complaint is that I really wanted to stop at at least one local craft or artisan shop, but Alejandro said I could get that stuff at our resort on the beach. I explained that I wanted to buy from the artists and not a gift shop or mass produced, maybe not even Costa Rican made, type vendor. I said I wanted to buy wood crafts and maybe jewelry from a local place. There are those places, including a traditional pottery shop close to where we were. He insisted I would find it all on the beach. I had asked at the very beginning when they picked us up to make sure we had time, but I could tell he just didn't want to bother. I already know about pushy vendors on beaches and their string bracelets and trinkets and knew that's not what I wanted. The beach people were mostly pressuring us to get massages from them or to book a tour. The couple of vendors sold touristy beach scarves and cheap bracelets, just like I thought. I ended up buying a wood bowl at the gift shop for about $100 USD. I am disappointed because I was specifically looking for a jewelry box similar to a marked-up $540 USD one I saw in the hotel gift shop. Alejandro had binoculars he looked through to see things on the boat tour but used them for his own nature watching as if he were just another person on the tour. He pointed some things out but we really couldn't see them. The reason we saw anything up close was due to our boat driver pulling over and stopping. Maybe it was that Pablo and Victor set the bar high, but I wouldn't recommend Three Monkeys Tours (where Alejandro was from). I just felt like we were inconveniencing him. Our aereal tour was the worst of our tours, but not because of the tram, that was cool. It was just very strange. The guide would scare off frogs and then tell us what he had seen. We got a few glimpses. He stopped the tram to talk about the plants and trees even though he kept talking about the same ones. Then he took us through the medicinal and edible plants and did the same thing. He was nice, but he seemed like he didn't plan or know what was there. He would see a plant and say "oh another surprise" here is the such and such plant and then look around and randomly walk to and fro. Even at the top of the observation platform he said well you can see all the trees here, are you ready to go back down? At the end the gift shopped was closed, we weren't offered the option to grab snacks or drinks at their restaurant and we were not offered access to purchase the pictures they took of us. They obviously took the pictures to sell as they showed them on a screen and had a place you could buy them, but just shuffled us back onto the van. It was early in the day and there were only a handful of Zipliners there, so I am not sure why they wouldn't want to sell us souvenirs, pictures, snacks or beverages. The whole experience was strange, which everyone was saying on the van. The other two places we stayed were places we had booked. I would recommend KimKim to everyone because they listened to what we wanted and our limitations before our trip and helped us plan well, all our transportation was on time and reliable, Charlotte often checked on us throughout our trip, and we didn't have to worry about anything. The reviews I gave above really don't reflect on KimKim as they made sure we had the tours we asked for and made sure everything went smoothly.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

The rooms are huge and amazingly clean. The view of Arenal volcano is spectacular, the grounds are beautiful, and the hot springs and pools allow privacy and space. There are steep climbs, so that may not work for everyone, but I'm sure they would take mobility impaired guests up and down, as needed. Breakfast was great and the restaurant was so beautiful and relaxing in the shady, but open air.

Tips for future travelers

If you have trouble walking, call them first to discuss options.

Cleanliness & Comfort

Clean room, huge, air conditioner worked well
Staff

Nice
Authenticity & Character

Nature trail, beautiful landscaping
Location

The volcano is right in front of you. Other hiking and hot springs are close by. La Fortuna is not far.
Charlotte Törnqvist profile photo
Charlotte Törnqvist, local specialist, responded to this review:

Hi Stephanie,

I am glad to know that you enjoyed your Costa Rica vacation a lot. For us at Serendipity Adventures it was a pleasure to help you plan the first week of your vacation.
I thank you for taking the time to write such a detailed review of the services included in your trip. It is very important for us to get reviews of the local operators we contract on behalf of our clients, and we will share your honest and constructive feedback with each of them.
Kind Regards,
Charlotte

Amazing Moroccan Experience! · Morocco - May 7 - May 13, 2022

Traveler: Scott J. - Local specialist: Megan Lower

We had an amazing time in Morocco! Megan helped us plan a custom trip based on our schedule that took us from Tangier through Chefchaouen, Fes and Casablanca. The whole team was amazing. The Hotels and Riads were beautiful. The local city guides were very knowledge and helped show us the best side of the places we visited. We also had the best driver/ guide, Aziz Karaoui, (ASK FOR HIM!) he was always on time, kind, knowledgeable and patient with two Americans who had lots of questions. I had... read more

We had an amazing time in Morocco! Megan helped us plan a custom trip based on our schedule that took us from Tangier through Chefchaouen, Fes and Casablanca. The whole team was amazing. The Hotels and Riads were beautiful. The local city guides were very knowledge and helped show us the best side of the places we visited. We also had the best driver/ guide, Aziz Karaoui, (ASK FOR HIM!) he was always on time, kind, knowledgeable and patient with two Americans who had lots of questions. I had a birthday on the trip and he went out of his way to help plan an amazing dinner with a birthday cake that I will never forget! This is the best way to see Morocco and they make it so easy for first timers like us. My wife and I are already talking about our next trip. If you are considering a trip to Morocco, look no further. This is who you want to book with. You will fall in love with this country and it's people, just like we did.

Austin was awesome managing the logistics of ... · Ireland - Apr 27 - May 5, 2022

Traveler: Melissa K. - Local specialist: Austin Rock

Austin was awesome managing the logistics of 4 couples and covering a lot of ground in Ireland. We had a great time! Highly recommend kimkim. read more

Austin was awesome managing the logistics of 4 couples and covering a lot of ground in Ireland. We had a great time! Highly recommend kimkim.

Hotel Reviews

Tivoli Dublin Staycity

Overall Rating
Hotel Review

This place was perfect. Brand new basically and had everything we needed including laundry facilities. Had a small suite which really made it nice. Definitely would stay here again.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Walking distance to most things.

Kinnity Castle Hotel

Overall Rating
Hotel Review

Great staff and great food. Wonderful grounds include a stone circle and a fairy walk. General manager took us on a tour and gave us the skinny on the ghosts. We enjoyed hunting for Hugh, but he didn't make an appearance.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Dublin Walking Tour

Dublin

Overall Rating
Quality of Experience

Dublin Walking Tour

Dublin

Overall Rating
Activity Review

Austin gave us a insider view of the Dublin City Center, and the history of the area. Outstanding.

Guides, drivers and staff

Quality of Experience

Austin Rock profile photo
Austin Rock, local specialist, responded to this review:

Hi Melissa,
I am deligthed you enjoyed the trip, in fairness you where all so flexible and easy going I could see you all had a great time. It was a pleasure meeting you all and hopefully I will see you again soon.
Thanks! Austin

Fantastic trip. Robi was so thorough, was in... · Croatia - May 6 - May 13, 2022

Traveler: Sanford K. - Local specialist: Robert Pinčević

Fantastic trip. Robi was so thorough, was in frequent communication with us and always available for questions. He even met us one night for drinks and taught us about the history of the area dating back to before the Romans. He facilitated a last minute change that we requested and arranged a private boat and skipper the day before. The accommodations he selected were perfect, particularly a well appointed apartment on the water in a quaint fishing town. We loved sitting on the balcony. ... read more

Fantastic trip. Robi was so thorough, was in frequent communication with us and always available for questions. He even met us one night for drinks and taught us about the history of the area dating back to before the Romans. He facilitated a last minute change that we requested and arranged a private boat and skipper the day before. The accommodations he selected were perfect, particularly a well appointed apartment on the water in a quaint fishing town. We loved sitting on the balcony. It was a nice opportunity to take a break from the hustle and bustle of driving around. He even gave us restaurant recommendations that were all excellent! His daily text updates kept us organized. It’s obvious how much he cares to ensure that his clients have a great time. This is our 3rd trip using Kimkim and Robi was not only the best of the local agents but was in a class by himself! We loved Ston, Dubrovnik and Split.

Hotel Reviews

Cornaro Hotel

Split

Overall Rating

Apartment Oyster paradise

Ston

Overall Rating
Hotel Review

This is a charming Airbnb in a hidden fishing village. Very quaint and relaxing. A real jewel. Off the beaten path and allows you to experience the actual flavor of Croatia

Cleanliness & Comfort

Staff

Y
Authenticity & Character

Location

B
Activity Reviews

Arrival in Split and transfer to accommodation

Split

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Arrival in Split and transfer to accommodation

Split

Overall Rating
Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Sanford and Michelle,
thank you very much for your feedback, it means a lot that you recognized our care!
As i say if you are happy i am happy, and the fact that you had a good time, is motivation to continue!

Hope you took lots of fond memories from Croatia!

Many regards and THANK YOU!!
Robi

Jodie

Iceland on the go! · Iceland - Apr 16 - Apr 24, 2022

Traveler: Jodie L. - Local specialist: Rinolda Juodvirsyte

Our trip to Iceland was nonstop fun & adventure! From the moment we stepped off the plane till the moment we departed our kimkim guide Rinolda had us covered. Day 1 we started off with a luxurious visit to The Blue Lagoon and a walking food tour in Reykjavik with our awesome guide Ben! After stuffing our faces we did some light shopping and headed north for the 1st hotel. Day 2 was a sightseeing / hiking while driving kind of day. We stopped for lunch in downtown Akureyri and visited their... read more

Our trip to Iceland was nonstop fun & adventure! From the moment we stepped off the plane till the moment we departed our kimkim guide Rinolda had us covered. Day 1 we started off with a luxurious visit to The Blue Lagoon and a walking food tour in Reykjavik with our awesome guide Ben! After stuffing our faces we did some light shopping and headed north for the 1st hotel. Day 2 was a sightseeing / hiking while driving kind of day. We stopped for lunch in downtown Akureyri and visited their art gallery and cathedral before driving east towards Lake Myvatn area for 2 nights. Day 3 was JAM PACKED with a wake watching tour in Husavik then loop around the peninsula to see Dellfoss and other sites along the way, ending with a nice soak at the sulfur baths and steam rooms in Lake Myvatn. Day 4 was long but we visited the author Gunnar Gunnarson's farm and cultural house, hiked great heights to see beautiful waterfalls, drove off road to see basalt column formations, and traveled through the East Fjords before settling in for the night at a cute spot in Breiddalsvik. Day 5 poured so our original ATV tour was canceled, but thankfully Rinolda was able to reschedule it for Day 7. It was nice having her so we didn't have to worry about what we would do that day in it's place or finding a new time to slot it in. Day 6 we visited the Diamond Beach and Glacier lake as well as hiked on a glacier. That was strenuous and a little above my ability but the guides were gracious and we were able to make the best of the situation. Day 7 was probably my favorite day of the whole trip. After a great night in Vik, we started strong with a visit to Skool Beans Cafe run by ex pat Holly, then had a BLAST ATVing on the black sand beaches with our guide Max, ultimately ending the day in Gullfoss with their famous geyser and great waterfall. The Gullfoss Hotel staff was phenomenal! Day 8 we kicked things off with snowmobiling on a glacier, which was absolutely wild. We also stopped at Estaduir II family farm for the freshest burgers I've ever had and ended the night with a walk around downtown Reykjavik to see the viking boat sculpture and yellow lighthouse. Day 9 our final morning in Iceland Rinolda didn't disappoint. She gave us the option of a direct path to the airport or a 2.5 hour ride around the peninsula stopping at geothermal sites, lighthouses, and other natural wonders, before returning our car & heading to the airport. Well, I'm sure you guessed which route we took. So as the title proclaims - this was our Iceland on the go adventure! Jam packed with sites, hikes, activities and fun we won't forget!

Activity Review

Reykjavik Food Walk

Reykjavik

Overall Rating
Activity Review

Great food & guide. Ben was knowledgeable and fun to hang with. The food choices were diverse and delicious.

Guides, drivers and staff

Ben was great and extra accommodating for my friend who was gluten free.
Quality of Experience

The other guests were sociable and the food delicious.
Rinolda Juodvirsyte profile photo
Rinolda Juodvirsyte, local specialist, responded to this review:

Thanks a lot for your feedback! It was my pleasure to work with you!

Judy

Classical Greece 2022 · Greece - May 5 - May 13, 2022

Traveler: Judy T. - Local specialist: Chris Leontopoulos

Our trip to Greece was one of the best trips we have ever taken. Chris and his team provided an amazing experience. Our guides, Kiki, Penny, and Ares in Athens/Delphi and Elias in Nafplio (please forgive me if I have misspelled names) were informative, fun, and considerate. Drivers were prompt, safe and offered options for stops and other areas of interest along the way on longer trips. Constantine was particularly kind and charming. It is hard to choose a most memorable place or experience.... read more

Our trip to Greece was one of the best trips we have ever taken. Chris and his team provided an amazing experience. Our guides, Kiki, Penny, and Ares in Athens/Delphi and Elias in Nafplio (please forgive me if I have misspelled names) were informative, fun, and considerate. Drivers were prompt, safe and offered options for stops and other areas of interest along the way on longer trips. Constantine was particularly kind and charming. It is hard to choose a most memorable place or experience. The archaeological sites were those we have heard about all our lives and to see them in person was awe inspiring. The food tour was great fun and taught us so much about Greek culture and everyday life. Noble Suites in Athens was the perfect place to stay. The location was convenient and Mariane was a gracious host, always concerned for our comfort and happiness.

Booking was effortless, Harris listened to wh... · Italy - Apr 24 - May 2, 2022

Traveler: Lynn L. - Local specialist: Harris Bitsounis

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very... read more

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very knowledgeable! We also enjoyed the Vesuvius wine tasting and lunch! Unfortunately our driver did not know he was also to take us to the crater and instead drive us straight to Sorrento. Loved Sorrento and the boat tours! Again the small boat tours were perfect and definitely the way to go! The location in Sorrento was perfect although we did not need an apartment. Fortunately we had a free day and were able to reschedule the trip to Mount Vesuvius. Thank you for that! We could have saved some travel time taking the train from Naples to Rome for departing rather than driving all the way to Solerno. Not sure why that was recommended? Just a suggestion for the future. It was a great trip with amazing experiences!! Thank you Harris!

Hotel Reviews

Aenea Superior Inn

Roma

Overall Rating
Hotel Review

This hotel is great when you don’t spend any time in the room. Too much bread for breakfast everyday! It is actually a condo building with the “Hotel” occupying some space. Interesting concept.

Cleanliness & Comfort

Good for the time we spent there
Staff

Gave tips at check-on on what to see, very helpful.
Authenticity & Character

Needs work
Location

We could walk everywhere.

Musto B&B

Naples

Overall Rating
Hotel Review

The room and staff are lovely. The ground floor is rough and unfinished. There is an elevator, but it does not stop on the 1st floor which is where the B&B is. Three flights of stairs to the 1st floor! Not great with heavy suitcases and no one to assist. We did have help on the day we left though.

Tips for future travelers

Travel light.

Cleanliness & Comfort

Room was comfortable.
Staff

Very friendly
Authenticity & Character

Ground floor and elevator access
Location

Easy to walk everywhere.

Marina Piccola 73

Sorrento

Overall Rating
Hotel Review

Loved the location, actually did not need an apartment. It was noisy on that side of the building with traffic. Hard to locate reception as just a door and the Hotel name is nowhere to be found.

Cleanliness & Comfort

Very clean and had everything we needed.
Staff

They were all wonderful!
Authenticity & Character

The tower where the restaurant is lovely with an amazing view!
Location

Right on the Marina with little shops and restaurants handy. Easy walk to town centre.
Activity Reviews

Colosseum & Roman Forum Tour

Rome

Overall Rating
Activity Review

Small group was perfect!!

Transport

N/A
Guides, drivers and staff

Guide only as walked to Collosseum
Quality of Experience

Very knowledgeable

Vatican Early Entrance & Guided Tour

Rome

Overall Rating
Activity Review

Small group was appreciated

Transport

Cars clean and driver’s dressed well and know the area
Guides, drivers and staff

Driver was late but we arrived in time.
Quality of Experience

Amazing!
Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Lynn,

Thank you very much for taking some time to write a review!

We really appreciate your feedback about this trip and we will try as a team to be better and better every day. I hope that you had a great time in Italy and you enjoyed your trip. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris

Carolyn

Our Food Tour and Versailles. Great! But... · France - Mar 29 - Apr 12, 2022

Traveler: Carolyn H. - Local specialist: Valentine Julien

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset... read more

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset and audio for the Long Journey. However Valentine booked us, we were transportation only. All that countryside and no history or awareness of what we were seeing. Those with the headsets purchased online with Viator so paid much less but got much better value.

For the price we paid I expected more concierge service from Valentine. The suggestion was to use the City Map app and we allowed plenty of time to walk to the tours but the Arc de Triomphe area from the app kept us going around and around. It would have been a higher level of service to reach out to us on our first day. Ask if we had questions. No sleep and automatically tuning into the process to hop on the subway or bus could have been resolved with a suggestion to take an Uber the first day since it was a walking tour. We had no idea the distance to travel and the narrow streets and many turns needed to take if walking.

To finish our extension we were to do a biking tour. It was 35 degrees and we were not prepared with outwear that fit that temperature. We reached out to Valentine responded with a request to cancel which she responded was not allowed. So that meant I needed to communicate with the Bike Tour Company and they were able to allow for a credit which I can now provide for guests visiting in July. This should have been the concierge service provided for a custom itinerary.

I don't believe Valentine knew enough about Paris to create this itinerary. The price did not match the level of service we received. I believe booking online with Viator would have provided the same level which was a huge disappointment. The phone service, we seemed to reach one fellow over and over who did help to answer our questions.

I am sad I am not able to recommend your company. The automation, texts, itineraries were state of the art. But in the end would I have been able to use you for my clients and my agency receive a commission, that I never did get an answer. And I do not see Valentine's level of service as one I expect for my clients.

Anthony

Had a great trip that Mieke had only a short ... · The Netherlands - Apr 25 - May 3, 2022

Traveler: Anthony K. - Local specialist: Mieke Arendsen

Had a great trip that Mieke had only a short time to prepare for us due to our cruise cancelling at last minute. Very easy to work with and great communication. read more

Had a great trip that Mieke had only a short time to prepare for us due to our cruise cancelling at last minute. Very easy to work with and great communication.

Hotel Review

Suitehotel Posthoorn

Monnickendam

Overall Rating
Hotel Review

Very nice staff and beautiful old hotel. If you enjoy 4 or 6 course meals you will love this place.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Review

Flower bulb & Keukenhof excursion

Scheveningen

Overall Rating
Activity Review

Very beautiful exhibition and our guide was amazing.

Transport

Thank you Maarten!
Guides, drivers and staff

Quality of Experience

Mieke Arendsen profile photo
Mieke Arendsen, local specialist, responded to this review:

Thank you for your wonderful review! We have loved hosting you here.
Wishing you all the best, and maybe till next time :)

Lee

Enchanting Norway · Norway - May 1 - May 6, 2022

Traveler: Lee R. - Local specialist: Julia Plaschke

Norway in a Nutshell was easy to follow and all the connections went very well.
The hotels on the intinerary were excellent. I especially enjoyed all the breakfasts at each place. The Clarion in Bergen was outstanding. And the added bonus was that dinner was included. I stumbled across a troll forest as well as a lovely lake at the top of the funicular in Bergen.

The hotel in Flam oozed with charm. Julia went over and beyond to make sure my experience was great. I bet she even... read more

Norway in a Nutshell was easy to follow and all the connections went very well.
The hotels on the intinerary were excellent. I especially enjoyed all the breakfasts at each place. The Clarion in Bergen was outstanding. And the added bonus was that dinner was included. I stumbled across a troll forest as well as a lovely lake at the top of the funicular in Bergen.

The hotel in Flam oozed with charm. Julia went over and beyond to make sure my experience was great. I bet she even planned all the gorgeous Spring flowers such as tulips, daffodils and hyacinth in Oslo. I saw so many wondrous sights and who knew that Norway had so many waterfalls. It was a wonderful experience and I would definitely use KimKim again to plan another adventure.

Austin in Ireland ... · Ireland - Apr 27 - May 5, 2022

Traveler: Gary J. - Local specialist: Austin Rock

Austin was great to work with. He was patient with us, made recommendations and everything came together as planned. He made all hotel arrangements, rental car, etc. We hooked up with him in Dublin for a walking tour of almost two hours, which was very informative.

Loved the trip and will consider kimkim again. read more

Austin was great to work with. He was patient with us, made recommendations and everything came together as planned. He made all hotel arrangements, rental car, etc. We hooked up with him in Dublin for a walking tour of almost two hours, which was very informative.

Loved the trip and will consider kimkim again.

Hotel Reviews

Tivoli Dublin Staycity

Overall Rating
Hotel Review

This place was perfect. Brand new basically and had everything we needed including laundry facilities. Had a small suite which really made it nice. Definitely would stay here again.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Walking distance to most things.

Kinnity Castle Hotel

Overall Rating
Hotel Review

Great staff and great food. Wonderful grounds include a stone circle and a fairy walk. General manager took us on a tour and gave us the skinny on the ghosts. We enjoyed hunting for Hugh, but he didn't make an appearance.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Dublin Walking Tour

Dublin

Overall Rating
Quality of Experience

Dublin Walking Tour

Dublin

Overall Rating
Activity Review

Austin gave us a insider view of the Dublin City Center, and the history of the area. Outstanding.

Guides, drivers and staff

Quality of Experience

Austin Rock profile photo
Austin Rock, local specialist, responded to this review:

Hi Gary it really was great meeting you all I so enjoyed all your company. I am delighted the trip was everything you hoped for.

Margaret

KimKim was a win win in Italy! · Italy - Apr 26 - May 9, 2022

Traveler: Margaret L. - Local specialist: Jessica Proietti

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants,... read more

Our vacation in Italy was well beyond our expectations. All of our requests were met and the guides were very knowledgeable, friendly and professional. Everyone was on time and all drivers and vehicles were top notch. Guides were Suzanne in Rome, Sara in Venice, Cecelia in Cinque Terra, Barbara in Florence. We had private tours on land always in a Mercedes, private cabins on high speed trains, a small group boat trip to Capri, wine tasting, limoncello making, fabulous restaurants, beautiful 4 star hotels that supplied breakfasts, views of Mt Vesuvius and a 2 hr private tour of Pompeii, a private tour of the Amalfi coast and Tuscany in private cars and so much more. Our planner, Jessica, was constantly checking in with us to ensure everything was perfect. We wish we had experienced this memorable vacation in our youth rather than in or 60s. We gained so much knowledge about engineering, architecture, culture and ancient history that we will be sharing with our family and friends. We will certainly recommend Kimkim to everyone! We enjoyed every moment and will treasure all of our memories we made on this trip.

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Dear Margaret, thank you very much!

It was a pleasure to share our personal insights, thank you for the opportunity you gave me in designing your holiday :)

The Best West Coast Trip! · Ireland - Apr 16 - Apr 24, 2022

Traveler: Lauren L. - Local specialist: Austin Rock

Austin nailed our itinerary! We had the best time and he was extremely communicative and curated a trip that was perfect for us. I highly recommend using Austin and KimKim for all your coordination and itinerary needs. It was extremely easy to communicate and develop something to please all our party.

The fact that I did not have to spend hours online researching "all the things" was fabulous. I will use this service again and again for any trip in my future. read more

Austin nailed our itinerary! We had the best time and he was extremely communicative and curated a trip that was perfect for us. I highly recommend using Austin and KimKim for all your coordination and itinerary needs. It was extremely easy to communicate and develop something to please all our party.

The fact that I did not have to spend hours online researching "all the things" was fabulous. I will use this service again and again for any trip in my future.

Hotel Review

Abbeyglen Castle Hotel Connemara

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Austin Rock profile photo
Austin Rock, local specialist, responded to this review:

Thank you Lauren for the review I certainly enjoyed meeting you all it was great company!

Upset · Argentina - Feb 27 - Mar 7, 2022

Traveler: Nicole M. - Local specialist: Natalia Canónico

I was going to not say anything but when I reflect back on my trip the hotel we stayed at in Calafate really disappoints me. Prior to our trip I went over the importance of staying at a 4 star or above in Argentina. All of the hotels Natalia booked us were fabulous except in Calafate, Argentina. I knew based off of the photos attached to the itinerary that the hotel she booked us did not look like a 3 star like it claimed. I expressed my concern to Natalia but she explained there were not... read more

I was going to not say anything but when I reflect back on my trip the hotel we stayed at in Calafate really disappoints me. Prior to our trip I went over the importance of staying at a 4 star or above in Argentina. All of the hotels Natalia booked us were fabulous except in Calafate, Argentina. I knew based off of the photos attached to the itinerary that the hotel she booked us did not look like a 3 star like it claimed. I expressed my concern to Natalia but she explained there were not other options unless I wanted to spend a bunch of more money and also assured this is a 3 star hotel. Upon arrival this place was atrocious. It smelled bad, the sheets were not cleaned, the heater in our room was broken so it was SO hot. I feel bad complaining because the staff was very kind but I am upset that I was tricked into staying at this place. After staying there one night I asked Natalia if we could stay elsewhere and she said we were not able to. I would like to be refunded for the 3 nights we stayed there.

Hotel Review

Cauquenes de Nimez

El Calafate

Overall Rating
Hotel Review

Awful

Tips for future travelers

dont stay here

Cleanliness & Comfort

Staff

Authenticity & Character

Location

We had a blast. It was a seamless experience ... · Argentina - May 2 - May 11, 2022

Traveler: Jessy D. - Local specialist: Emilce Alonso

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big ... read more

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big luggage costs in some of the trips. Next time we would like to avoid Gol airlines if possible. The tour guides were outstanding. We loved working with your team.

Amazing tours and great moments! · France - May 2 - May 10, 2022

Traveler: enrique r. - Local specialist: Joël Massé

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence,... read more

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence, and the walled city in Avignon.

Thank you so much for all the help and we're definitely going back the next time we can!

Hotel Reviews

A la Villa des Artistes 3*

Paris

Overall Rating
Hotel Review

Wonderful hotel! The breakfast was delicious and everybody was kind to us.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

How centric it qas.

Hôtel Le Mas Saint-Joseph 3*

Saint-Rémy-de-Provence

Overall Rating
Hotel Review

We loved this place! And the owner was simply wonderful! She was very kind and charitable to us. The breakfast was delicious. The attention to detail was amazing. Definitely want to go back.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Eiffel Tower Summit Ticket

Paris

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Luberon Markets & Villages

France

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Enrique and Victoria,
Thank you so much for your review ! I'm so glad that you liked my native region of Provence ! You're most welcome as soon as you want to come back!
Joël

Abie

Peru Trip · Peru - Apr 25 - May 3, 2022

Traveler: Abie E. - Local specialist: Patty Macedo

Our trip to Peru was amazing! When we arrived to Cusco we were greeted by Justino, an amazing tour guide who faciliated our trip and excursions in Cusco, Machu Picchu, and Rainbow Mountain. He was very knowledgeable about the architecture, culture, and made our experience very memorable. When then arrived at Peurto Maldonaldo to explore the Amazon, where we met our tour guide Freddy. We had a great boat ride to our Amazon bungaloo. We enjoyed authentic food and had great rainforest and boat... read more

Our trip to Peru was amazing! When we arrived to Cusco we were greeted by Justino, an amazing tour guide who faciliated our trip and excursions in Cusco, Machu Picchu, and Rainbow Mountain. He was very knowledgeable about the architecture, culture, and made our experience very memorable. When then arrived at Peurto Maldonaldo to explore the Amazon, where we met our tour guide Freddy. We had a great boat ride to our Amazon bungaloo. We enjoyed authentic food and had great rainforest and boat tours. The entire trip was very smooth from arrival to departure. We definitely recommend this company if you are interested in exploring Peru, especially for the first time!

Memorable Greece Holiday Trip · Greece - Apr 28 - May 10, 2022

Traveler: Nancy F. - Local specialist: Tasos Mylonas

Working with kimkim, and especially Tasos allowed us to fully experience the culture and beauty of Greece. Tasos listened to what we were interested in doing, curtailed a schedule that fit those interests and made sure that we were happy with the plan. We had one issue while visiting, and it was quickly resolved. The support we received throughout the process was wonderful. No question or request felt bothersome and he guided us through the experience. I was also impressed with the... read more

Working with kimkim, and especially Tasos allowed us to fully experience the culture and beauty of Greece. Tasos listened to what we were interested in doing, curtailed a schedule that fit those interests and made sure that we were happy with the plan. We had one issue while visiting, and it was quickly resolved. The support we received throughout the process was wonderful. No question or request felt bothersome and he guided us through the experience. I was also impressed with the transfers to hotels and excursions. All of the drivers were professional, on time and shared their love of Greece. Lampros was our driver in Athens. He was exceptional! His information was interesting, he was such a gentlemen and went above and beyond to ensure we were comfortable. His English was very good. One of our favorite experiences was in Nafplio when we went traveled with Dominic, the tour guide, to Nemea. While visiting the Temple of Zeus, he brought the story alive through his knowledge and passion of that time period. Then we visit wineries and finished at a local organic vinegar producer. Nickos and Maria cooked us a delicious lunch using their vinegars and local foods and vegetables from their garden. I truly appreciate that Tasos planned tours that took us off the touristy path and immersed us in the culture while trip placing us in boutique type hotels that were close to many restaurants and local markets. We hope to use kimkim in the future-Bravo!

Hotel Review

Sweet Home Boutique Hotel

Athens

Overall Rating
Hotel Review

We loved our stay at Home Sweet Home! It truly felt like home due to the owner's personal touch. She was there everyday helping with breakfast and she was helpful answering questions and guiding us to local places to eat. The breakfast was delicious and the rooms were impeccably clean. There was an elevator to help with luggage which was helpful. It was walking distance to the most of the sights in downtown Athens. Wonderful!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Catamaran Cruise in the Caldera Lagoon

Drama

Overall Rating
Activity Review

The sights that we saw were outstanding and the crew on the Catamaran were exceptional! Great music during the sunset and loved when the captain shared information of the various sights as we came upon them.

Food

I liked that there was a variety.
Transport

We would rather take a taxi back since we drove to an hour to get home. There were 2 large vans and it was confusing upon leaving the catamaran as to which one we were to get on.
Guides, drivers and staff

Quality of Experience

Waterless Farming: an insider's food & wine tour

Santorini

Overall Rating
Activity Review

Ana was a wonderful tour guide, very knowledgable of the wine making and she made the experience so enjoyable.

Food

Fava beans, tomato fritters and greek salad was outstanding. For dessert we had greek yogurt with the farm made sweetened marinated cherry tomatoes!
Transport

Guides, drivers and staff

Quality of Experience

Enjoy Athens by Bike!

Athens

Overall Rating
Activity Review

Great way to get familiar with the city in a short amount of time.

Guides, drivers and staff

Soto was an amazing guide. He was passionate about Athens and biking!
Quality of Experience

Private Riviera & Cape Sounion Sunset Tour

Athens

Overall Rating
Activity Review

Cape Sounion was a beautiful place to see the sun set. We wish we could have brought a blanket and bottle of wine! Lampros made frequent stops allowing us to get out and captures some pictures at scenic spots, while sharing some information about each place. Fantastic!

Food

Transport

Guides, drivers and staff

Quality of Experience

Cooking Class in a Traditional Village

Naxos

Overall Rating
Activity Review

Katerina and her mother were so welcoming! How lucky they are to live is such a scenic villiage!

Food

The stuffed tomatoes and peppers were outstanding! Wonderful hosts!
Transport

Guides, drivers and staff

Alex was great. There was a language barrier but luckily Adam came for the villages tour so that he could support and communicate more clearly. Thank you kimkim for this.
Quality of Experience

We booked a trip to England thru KimKim and i... · England - Apr 18 - Apr 30, 2022

Traveler: Cathy K. - Local specialist: William Armstrong

We booked a trip to England thru KimKim and it was absolutely fantastic. William and Stephen put together an amazing trip and there was no one thing that was not perfect. Hotels were awesome, the tours they picked for us were fantastic and all transfers showed up on time as arranged. They did everything and all we did was show up. I would highly recommend this group and we will most definitely use them again. read more

We booked a trip to England thru KimKim and it was absolutely fantastic. William and Stephen put together an amazing trip and there was no one thing that was not perfect. Hotels were awesome, the tours they picked for us were fantastic and all transfers showed up on time as arranged. They did everything and all we did was show up. I would highly recommend this group and we will most definitely use them again.

Hotel Review

Eight

Bath

Overall Rating
Hotel Review

The staff here was so accomodating and pleasant. The breakfasts were 5 star and the rooms clean and updated. While there wasn't a lift, help with getting luggage in and out was provided. The little square our rooms looked out on had activity until @ 10pm, but earplugs were provided just in case.

Tips for future travelers

My only thought would be that guests be able to navigate the stairs without access to a lift. This wasn't a problem for us, and we're all in our late 60's.

Cleanliness & Comfort

Staff

The best and so helpful.
Authenticity & Character

Location

So centrally located. The train station was within walking distance, and cabs were available at the top of the street
Activity Review

Private transfer to your hotel. Then check-in or bag-drop

London

Overall Rating
Activity Review

The drivers were on time and the vehicles spotless.

Transport

Quality of Experience

A GREAT family trip! · Morocco - Apr 29 - May 7, 2022

Traveler: Andrea S. - Local specialist: Abdellah El Asely

We had such a wonderful trip! Abdellah and Said were our trip planners. They took into account the ages of our children (2, 9, 10) when helping us plan and were very willing to make change after change until we found it to be the right fit.

Ilyas was our driver and he was such a great fit for our family! He was professional, but fun, serious, but laid back. He was great with our kids and we really enjoyed traveling around with him. We were so thankful for his great English and his... read more

We had such a wonderful trip! Abdellah and Said were our trip planners. They took into account the ages of our children (2, 9, 10) when helping us plan and were very willing to make change after change until we found it to be the right fit.

Ilyas was our driver and he was such a great fit for our family! He was professional, but fun, serious, but laid back. He was great with our kids and we really enjoyed traveling around with him. We were so thankful for his great English and his knowledge about Morocco. He quickly became a friend!

Muhammed was our guide in Fes. He was very knowledgeable and we were grateful he agreed to work on Eid.

The trip to the Tiziri dessert camp was absolutely fantastic! The crew that we met upon arrival were so attentive to detail. It was a once in a lifetime experience!

Hamman was our guide in Marrakech. She was fantastic! We were pretty tired by this day and she was so accommodating. She was very sweet with our children and understanding when they weren't interested in doing or seeing things. She was extremely knowledgable and her English was great! The Food Tour was an incredible experience with her, as well. You could tell she really likes what she does and she is good at it!

All of the riads and hotels were wonderful! We especially loved Lina Riad in Chefchaoen. We wish we had a few more days there. It was a lovely town. The least liked hotel was the one in Boumalne Dades. The only reason being that all the meals were buffet style and they were one star meals compared to everywhere else we ate.

We have recommended this to so many friends already and we only hope that we can get back to Morocco again to enjoy your beautiful country.

Thank you!

Hotel Review

Tiziri Luxury Camp

Merzouga

Overall Rating
Hotel Review

I can't say enough good things about this place! The attention to detail was fantastic! How is it possible in the middle of the desert that we had some of the best meals of our trip!? We had a private concert by their lovely crew and they even showed us how to sandboard the nearby dunes. I wish we had had more time here, hopefully we can go back someday!

Activity Review

Sights and Colours of Marrakech - Guided Private Tour

Marrakech

Overall Rating
Activity Review

Hamman is a fantastic guide! She is great for families. So happy we were with her for our incredible tour!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Andrea,

Happy customers make us happy so this is fantastic to read!!

We are so thankful that you shared your experience with our service and gave us such a great review. Glad to hear that we designed a wonderful trip for you and have memorable moments in our beautiful country. We pride ourselves on the professional service we provide, and we will make sure to keep satisfying our guests to the fullest. Such valuable feedback helps us to continue improving on the aspects that matter most to our guests.

Thanks again and I hope to have you again in Morocco.

Best,
Abdel

Solo Trip to Colombia · Colombia - Apr 24 - Apr 30, 2022

Traveler: Nefeli C. - Local specialist: Margoth Rico

Thanks to Margoth my trip to Colombia was more than amazing! It was my first time traveling solo and after my experience I would’ve done it again & again. Thanks to all the team and especially to Margoth who made this an experience of a lifetime.

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Hi Nefeli, thank you so much for your review and it was a pleasure helping you with your trip. It was also great to meet you and thank you for visiting Colombia! Stay in touch and sending you my best wishes! Margoth

Local Feeling, Adventure and Ease. GREAT TRIP · Greece - Apr 29 - May 5, 2022

Traveler: gal f. - Local specialist: Eleni Fotiou

No complaints! I explained the general "Feeling" I was hoping to have and experience while in Greece for a week with my preteen daughter. "Not too touristy, but not isolated. Connect with locals, eat amazing food, relax but have things to explore." Eleni came up with an itinerary on the first go round that we made only made one small adjustment to. Otherwise the trip was great. We specifically loved a full-day boat excursion on a private sailboat with a chef and stops at various caves and... read more

No complaints! I explained the general "Feeling" I was hoping to have and experience while in Greece for a week with my preteen daughter. "Not too touristy, but not isolated. Connect with locals, eat amazing food, relax but have things to explore." Eleni came up with an itinerary on the first go round that we made only made one small adjustment to. Otherwise the trip was great. We specifically loved a full-day boat excursion on a private sailboat with a chef and stops at various caves and islands, as well as the Petra farm tour in Paros run by a local family. The tour was so beautiful and then we had a family dinner with them- all made from their farm bounty. WOW. Ate at amazing restaurants, explored plenty. Any questions or issues we encountered, the KimKim team was almost immediate in their response at any hour. This process was literally so easy from start to finish. Everything was sorted, drivers, trains, airport pickups... We loved it! Only missing one star because we would have preferred a slightly different hotel setup (but also might be my fault for not being specific enough) and could have used more detailed directions with the places we were going as the islands don't have street names like the US, so it was hard to find several spots. OVERALL it was a fabulous trip! :)

Eleni Fotiou profile photo
Eleni Fotiou, local specialist, responded to this review:

Dear Gal, it was wonderful to have you and your daughter here! Thank you very much for your kind words and for sharing with us your feelings! I hope I can host you, your family and friends again in another beautiful place in Greece or in Italy! Safe travels!

Iceland Ring Road trip May 2022 · Iceland - May 4 - May 10, 2022

Traveler: Nancy H. - Local specialist: Francesca Stoppani

Excellent trip planning from Fran. We enjoyed everything and the trip was seamless and easy to follow. My only concern is the price transparency. Hard to know what your getting is worthy of prices if you were booking alone. The price is all inclusive and you are not allowed to see receipts or know how much Kimkim is making for their services. read more

Excellent trip planning from Fran. We enjoyed everything and the trip was seamless and easy to follow. My only concern is the price transparency. Hard to know what your getting is worthy of prices if you were booking alone. The price is all inclusive and you are not allowed to see receipts or know how much Kimkim is making for their services.

Hotel Review

Hotel Rangá

Hella

Overall Rating
Hotel Review

Beautiful location, restaurant was fabulous, and very friendly staff. Hot tubs in the country side was amazing too.

Cleanliness & Comfort

Staff

Front desk lady sang happy birthday to me in Icelandic language..made my day!
Authenticity & Character

Location

Amazing landscape views outside!
Activity Reviews

Thingvellir

Iceland

Overall Rating
Guides, drivers and staff

Dive.IS did great

Fridheimar

Golden Circle

Overall Rating
Activity Review

Expensive but worth it. Unique and delicious!

Guides, drivers and staff

Quality of Experience

Solheimajokull Glacier hike

Iceland

Overall Rating
Guides, drivers and staff

Quality of Experience

Horse Riding

Reykjavik

Overall Rating
Activity Review

Amazing one on one experience. Rode out to several waterfalls.

Guides, drivers and staff

Quality of Experience

Blue Lagoon

Iceland

Overall Rating
Activity Review

Amazing

Guides, drivers and staff

Quality of Experience

Myvatn Nature Baths

Lake Myvatn

Overall Rating
Activity Review

A bit smelly and locker rooms not as nice as other spas but worth it if your in Myvatn.

Guides, drivers and staff

Quality of Experience

Whale Watching in Akureyri

Iceland

Overall Rating
Guides, drivers and staff

Quality of Experience

Grábók Crater

Iceland

Overall Rating
Francesca Stoppani profile photo
Francesca Stoppani, local specialist, responded to this review:

Thanks for your positive feedback Nancy and Darrell! We do full-package tours, hence no service-by-service price breakdown. You can see the price breakdown comprehensive of the kimkim-related fees from your booking. Looking forward to having you back in Iceland.

Terrence

A Honeymoon trip that will forever be remembered · Italy - Apr 21 - May 4, 2022

Traveler: Terrence H. - Local specialist: Tasos Mylonas

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry read more

Okay, this was the most amazing trip I have had in my entire lifetime. From the transportations to and from the airports and train stations to the fantastic planned activities, everything was tailored to us in the most fantastic way. Tasos planned our honeymoon just perfect, we thoroughly enjoyed ALL of the excursions. We would, without hesitation, recommend Kimkim to our friends and family, thanks.
Terry

Hotel Reviews

Hotel Olimpia Venice, BW Signature Collection

Venice

Overall Rating
Hotel Review

The staff was great, especially the breakfast staff, always there to help with our cappuccinos and breakfast items. Great location next to a canal.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Prestige Rooms Chiaia

Napoli

Overall Rating
Hotel Review

Wow, would spend the nights at this hotel in Ravello any time over spending it in a hole in Amalfi. We were treated like royalty from the moment we walked into the spacious lobby until we got picked up 3 days later. There has to be one night of dining on the property at the restaurant, you won't want to miss the food and the service. Go for a specialty drink from the bar before dinner, delicious. As was the food, always delicious, and plenty to eat, so go hungry. The room was overlooking the coast, we woke up to beautiful sunsets from our room with a small terrace to sit and enjoy.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hello Terry,
Thank you so much for your kind words!
It is so fulfilling to read such reviews, it makes our entire team very proud and of course we'll make sure to pass on the praise to everyone involved.
All the best!
Tasos

S.

Wonderful experience in Jordan · Jordan - Apr 29 - May 9, 2022

Traveler: S. G. - Local specialist: Samir Bishara

On this trip, my wife and I visited Amman (of course) Jerash, the Dead Sea, Petra, Wadi Rum and Aqaba.

Overall, we really enjoyed the trip, the organization of it by the local specialist, Samir, and the driving and company of Majd, our main driver throughout the trip.

Every place was amazing so it is difficult to say which was best. For sure, Wadi Rum is unlike any other place we have seen. Roman ruins are not unique to Jordan, but Wadi Rum is. Petra was also a fascinating... read more

On this trip, my wife and I visited Amman (of course) Jerash, the Dead Sea, Petra, Wadi Rum and Aqaba.

Overall, we really enjoyed the trip, the organization of it by the local specialist, Samir, and the driving and company of Majd, our main driver throughout the trip.

Every place was amazing so it is difficult to say which was best. For sure, Wadi Rum is unlike any other place we have seen. Roman ruins are not unique to Jordan, but Wadi Rum is. Petra was also a fascinating place.

Interacting with Jordanians was wonderful. They are so kind, helpful and welcoming. We were asked multiple times per day, by many people, whether we liked Jordan.

It was also interesting to see the range of hand-made goods for sale, from woven Bedouin cloth and handmade knives to the mosaic work.

Hotel Review

Hilton Dead Sea Resort & Spa

SWEIMEH

Overall Rating
Hotel Review

Fantastic location by the edge of the Dead Sea. We did not go for the resort experience but, rather, to spend some time in and beside the Dead Sea. The hotel had multiple options for eating as well as room service, of course. We upgraded our room to one which had a balcony overlooking the Sea which made our evening at the hotel that much more pleasant.

Tips for future travelers

Ask for a room with a balcony on a higher floor, overlooking the Sea.

Cleanliness & Comfort

Staff

Staff were great everywhere
Authenticity & Character

It is a Hilton Hotel, so not "local" in any sense.
Location

Activity Review

Meet & Assist - Queen Alia Airport

Jordan

Overall Rating
Activity Review

This was really helpful as it saved us a lot of time going through immigration and obtaining our visas.

Transport

Guides, drivers and staff

Quality of Experience

Samir Bishara profile photo
Samir Bishara, local specialist, responded to this review:

Thank you Stephen for your Nice words.
Hope to see you again in Jordan
God bless
Samir

Great trip. kimkim provided wonderful places... · Ireland - Apr 30 - May 9, 2022

Traveler: Barbara P. - Local specialist: Dean Garrison

Great trip. kimkim provided wonderful places to stay. We got emails along the way asking us how we were doing.
Only one place we stayed said we did not get breakfast (Wicklow Heather Lodge). Places we loved the most. Fernrod B&B, Lighthouse B&B,
Dingle was the best stop for us. Loved this town.
Highlights-Wicklow mountains, peaceful pass, ring of Kerry and the cliffs of moher.
Great time, great company, we will use them again for sure tI help us plan our trip. read more

Great trip. kimkim provided wonderful places to stay. We got emails along the way asking us how we were doing.
Only one place we stayed said we did not get breakfast (Wicklow Heather Lodge). Places we loved the most. Fernrod B&B, Lighthouse B&B,
Dingle was the best stop for us. Loved this town.
Highlights-Wicklow mountains, peaceful pass, ring of Kerry and the cliffs of moher.
Great time, great company, we will use them again for sure tI help us plan our trip.

Hotel Review

FERNROYD B&B

Cork

Overall Rating
Hotel Review

Tony and Avril were so welcoming. Felt like home

Cleanliness & Comfort

Super clean
Staff

Loved them
Authenticity & Character

Perfect Irish B&B
Location

Walking distance to town

First Trip in Costa Rica · Costa Rica - May 6 - May 9, 2022

Traveler: Jocelyn P. - Local specialist: Yuliana Valverde

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't. read more

We enjoyed the welcome arrival with Roy, our Driver. The resort was great, very relaxing and food at the bar especially the pizza was something we will remember.
The coffee tour was very informative and fun with Rafael. The hiking at Tenorio National Park was ok because we thought we are also going to Celeste River but we didn't.

Hotel Review

Hotel Los Lagos Spa & Resort

Fortuna

Overall Rating
Hotel Review

Good for family and couples

Cleanliness & Comfort

Staff

Authenticity & Character

No King Bed available
Location

A bit far from town and not as secluded like the other resort that are more close to nature
Activity Review

Coffee & Chocolate Tour

Costa Rica

Overall Rating
Activity Review

Great tour if you want to learn chocolate and coffee

Transport

Guides, drivers and staff

Quality of Experience

Yuliana Valverde profile photo
Yuliana Valverde, local specialist, responded to this review:

Hello Jocelyn,

Hope you are doing well.

I am glad you enjoyed Costa Rica, thanks for your kind feedback.

Best,
Yuliana

Gloria

Israel and Jordan ... an unforgetable journey · Israel - Apr 27 - May 8, 2022

Traveler: Gloria L. - Local specialist: Samir Bishara

In Israel, our guide Joseph was amazing as he educated us throughout the Old City of Jerusalem. He was knowledgeable and invested in what he was doing. He truly cared and enjoyed all aspects of the trip. Our visit would not have been the same without him.

In Jordan, our guide Wasef was a wealth of information. He was kind, he was informative, and he was passionate about giving us the best experience in our journey. He was energetic, spoke excellent English and negotiated for us on our... read more

In Israel, our guide Joseph was amazing as he educated us throughout the Old City of Jerusalem. He was knowledgeable and invested in what he was doing. He truly cared and enjoyed all aspects of the trip. Our visit would not have been the same without him.

In Jordan, our guide Wasef was a wealth of information. He was kind, he was informative, and he was passionate about giving us the best experience in our journey. He was energetic, spoke excellent English and negotiated for us on our purchases. He helped save us money by his ability to communicate on all levels.

There were so many highlights during our stay, it was absolutely amazing.

Hotel Review

Enjoy Desert camp

Wadi rum

Overall Rating
Hotel Review

Amazing place, excellent food, wonderful people. A great experience! Highly recommended, it was a highlight of the trip!

Tips for future travelers

This is a must see... enjoy the camel ride!

Cleanliness & Comfort

I loved it all!
Staff

Authenticity & Character

Location

Activity Review

JERUSALEM / Old City

Israel

Overall Rating
Transport

Guides, drivers and staff

Our guide was name Joseph and he was intelligent, kind, had passion for educating, and was overall one of the best guides we had. He was born inside the Old City and so was his father who is also still living there.... it was a very special experience!
Quality of Experience

Samir Bishara profile photo
Samir Bishara, local specialist, responded to this review:

Thank you Gloria
Was our pleasure hosting you, glad to know that you had a peasant trip.
At your service anytime.
Warm regards
Samir

David

KimKim has helped us to make our trip unforge... · Vietnam - Apr 30 - May 7, 2022

Traveler: David B. - Local specialist: Tran Nhung

KimKim has helped us to make our trip unforgettable, they have managed to provide us a fabulous trip with less than 7 days in advance and the entire trip has been super smooth, special thanks to Nhung for making it happen!
Thanks to the drivers, guides along the journey, they are very professionals and made the trip as a unique experience!
We will use KimKim in future trips

We had a fantastic time in Costa Rica thanks ... · Costa Rica - Apr 19 - May 1, 2022

Traveler: Eli L. - Local specialist: Diego Rivera

We had a fantastic time in Costa Rica thanks to Diego. He had planned out a trip for my wife and I, and we paid for it with a credit card. 10 minutes later as we were filling out the forms on Kim Kim’s website we noticed that our passports expired the previous month. We called Diego and he managed to put a hold on the hotels. We received an expedited passport on a Monday and called Diego that day and he rescheduled the whole trip that day and we flew out on Tuesday. The trip went smoothly in spite of the last minute preparations. We can’t thank Diego enough. Pura Vida!

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hello Eli & Ale, thank you very much for sharing these amazing comments! It was a whole challenge but I'm very happy you enjoyed the entire trip in Costa Rica. Please keep alive the Pura Vida Spirit!!!

donicastiles@gmail.com

Honeymoon / 2nd Anniversary in Italy · Italy - Apr 21 - May 4, 2022

Traveler: donicastiles@gmail.com S. - Local specialist: Tasos Mylonas

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening... read more

My husband and I finally got to have our Italian honeymoon (2 years delayed thanks to Covid). Over 2 weeks we experienced Venice, Florence, Rome, Pompeii, Ravello, Amalfi Coast, Capri, and Naples. Tasos helped us put this unforgettable experience together and it was perfect! We did all private and small group tours which really helped us get the most out of our trip. Some of our biggest highlights included gelato making with Tulio in Florence, The Colosseum with Elisabetta in Rome, an evening golf cart tour of Rome with Gianluca, and our private tour of Pompeii and Vesuvius with Giuseppe. The entire trip was truly amazing. I wouldn't change a thing!
As for support during the trip, all questions / assistance were quickly answered / resolved with help from Tasos and the Travel 12 team. I had a special request for ice each night (recovering from ankle surgery) and Tasos worked with each hotel to make sure it was provided for me upon our return to our hotel each night. They even worked with our hotel in Naples to set up our Covid tests to return home. Everything was above and beyond all expectations!

Hotel Reviews

Hotel Olimpia Venice, BW Signature Collection

Venice

Overall Rating
Hotel Review

The staff was great, especially the breakfast staff, always there to help with our cappuccinos and breakfast items. Great location next to a canal.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Prestige Rooms Chiaia

Napoli

Overall Rating
Hotel Review

Wow, would spend the nights at this hotel in Ravello any time over spending it in a hole in Amalfi. We were treated like royalty from the moment we walked into the spacious lobby until we got picked up 3 days later. There has to be one night of dining on the property at the restaurant, you won't want to miss the food and the service. Go for a specialty drink from the bar before dinner, delicious. As was the food, always delicious, and plenty to eat, so go hungry. The room was overlooking the coast, we woke up to beautiful sunsets from our room with a small terrace to sit and enjoy.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hi Donica and Terry,
Thank you so much for your kind words! It means the world to me and the team to know that we helped make this trip a very special one for the two of you!
I look forward to hearing from you once you plan to visit Greece.
All the best!
Tasos

Loren

We had a fabulous trip to Greece, The tours w... · Greece - Apr 24 - May 3, 2022

Traveler: Loren E. - Local specialist: Rebecca Skevaki

We had a fabulous trip to Greece, The tours we booked were wonderful. The guides were extremely knowledgeable, punctual and friendly. We loved them all!
The only thing we would have changed was the hotel choices. The rooms in the Hotel in Athens were not up to our standards. Very cramped and barely functional. The location was good and breakfast was acceptable but overall, not a great experience.
In Santorini we each had very different room qualities. Mine was gorgeous, spacious with an... read more

We had a fabulous trip to Greece, The tours we booked were wonderful. The guides were extremely knowledgeable, punctual and friendly. We loved them all!
The only thing we would have changed was the hotel choices. The rooms in the Hotel in Athens were not up to our standards. Very cramped and barely functional. The location was good and breakfast was acceptable but overall, not a great experience.
In Santorini we each had very different room qualities. Mine was gorgeous, spacious with an amazing view, but my cousin’s was a hole in the wall.
Rebecca was very helpful and really was on call 24/7 it seemed. We really appreciated it. She was able to assist us with last minute changes to our itinerary, and ensure we arrived at all our destinations.
Overall, we had an amazing trip. Would definitely use Kim Kim again, just be more careful on our hotel choices.

Hotel Review

Athens Starlight Hotel

Athina

Overall Rating
Hotel Review

Rooms are tiny and breakfast was just ok. Beds were comfortable and the concierge was helpful, Very clean, Good location for touring the city.

Cleanliness & Comfort

Rooms too small. Shower made the entire room wet. Floor slippery.
Staff

Very helpful.
Location