Kimkim Trip Reviews

4.8
Based on 22,023 ratings
Read 22,023 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We will never travel to Europe any other way,...
Portugal | Sep 14 - Sep 23, 2026

Nancy
Nancy H.
Atlanta, GA | Reviewed on Sep 26, 2026
We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and... Read more

We will never travel to Europe any other way, now that we have experienced such wonderful personalized service. My friend and I are, (dare I say?), senior travelers and are now ready to dial back our expectations of catching trains, hiking to subway stops and trying to figure out the mysteries of urban and country travel. We no longer feel comfortable driving, so having drivers and guides to show the way made all the difference. A trip that could have become burdensome became easy and relaxing, as Anita laying the ground work meant that we never had to worry about what's next. We both were impressed at how quickly our guides were prepared to pivot to accommodate my mobility challenges allowing us to truly enjoy our surroundings. Not a small thing in a country of hills and more hills, chunky cobblestone and uneven curbs,

Portugal was packed with adventure, beauty, wonderful food and wonderful people. Taking this personal approach also meant that we felt that we made personal connections with real Portuguese. Sharing personal stories about children, families and pride of culture is the reward of travel, not just checking off boxes of attractions. We savored every minute of this trip!

Thanks to all of out drivers and guides and to Sofia, our host for a lovely dinner in her home in Lisbon. All were exceptional: Lino, Nuno 1, Nelson, Tiago, Nuno 2, Paulo and even the cork farmer, whose name I do not know.

We will be back!

Hotel Reviews
The Editory Garden Porto Hotel
Porto

This hotel was adequate, but a little disappointing. It seems to be affiliated with a hospitality training school, so the staff (students?) seemed to be spread too thin. Everyone was multitasking , and no one was particularly focused at the task at hand. It felt as though there were no systems in place and no mechanism to problem solve. Not sure if I ever saw a manager. The staff were, however, unfailingly nice and hospitable. Greatly appreciated!

Authenticity & Character
Location
A little outside central areas, but close to the subway.
Staff
Cleanliness & Comfort
BessaHotel Liberdade
Lisbon

Lovely boutique hotel in a great location. Staff was very attentive. There is a restaurant and room service. Rooms were delightful and very comfortable.

Authenticity & Character
Rooms were quiet and bed was relaxing.
Location
On Liberty Ave . Near public transport and a tuktuk on every corner!
Staff
Came to my rescue!
Cleanliness & Comfort
Well maintained. Super clean.
Local specialist: Anita Matijasevic

Excellent experience with a last-minute trip to Greece
Greece | Sep 16 - Sep 25, 2026

Michele
Michele E.
Seattle, WA | Reviewed on Sep 26, 2026
Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip. Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages... Read more

Anna did a phenomenal job coordinating our last-minute trip to Greece. She built us a custom itinerary based on our travel style and thoughtfully positioned our hotels in spots that optimized our trip.

Along the way we had some exceptional tour guides - notably Grigori in Heraklion on the private Minoan Tour of Knossos & Archaeological Museum tour, Christina in Athens on the small group Acropolis & Old Athens walking tour, and Vasiis in Santorini on the private Traditional Villages tour. Something to note with morning tours, in Greece hotel breakfasts are served later than in the USA so have an alternate plan for breakfast if you venture out before 8:30 AM. Our hotel in Crete did offer an early continental breakfast if coordinated the day before which was really helpful.

We had a great experience with kimkim and will definitely consider using them for future trips.

Local specialist: Anna Nikitopoulou

Jamal was THE best guide I’ve ever had in all...
Morocco | May 24 - May 31, 2026

M
Miles N.
Newark, NJ | Reviewed on Sep 26, 2026

Jamal was THE best guide I’ve ever had in all my years of traveling. If I were his managers I’d promote him in a heartbeat. He was more than just a guide, he was a great friend to all of us on our trip. He went above and beyond, faced difficult situations, and made sure we were satisfied each day of our trip.

Local specialist: Hamza EL Asely

Great trip to Bangkok and Koh Samui!
Thailand | Jul 29 - Aug 6, 2026

K
Kerry H.
Newark, NJ | Reviewed on Sep 26, 2026
We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to...
Read more

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews
Samui Elephant Sanctuary (Joining morning visit)
Samui Elephant Sanctuary (Joining morning visit)
Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)
Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience
The sites, the smells, the people! There is so much to see and enjoy at the markets.
Food
Guides, Drivers and Staff
Transport
From The Oldest To The Coolest
From The Oldest To The Coolest
Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience
I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.
Guides, Drivers and Staff
Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.
Transport
The driver was always there to pick us up and drop us off right on time.
Island Organics Thai cooking Class Koh Samui (Joining Class)
Island Organics Thai cooking Class Koh Samui (Joining Class)
Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience
Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.
Food
Delicious!
Guides, Drivers and Staff
Courteous and helpful.
Transport
on time and safe,
Local specialist: Lilian Nguyen

Our trip overall was great. Our guide on Hvar...
Croatia | Sep 16 - Sep 25, 2026

Randy
Randy G.
Newark, NJ | Reviewed on Sep 26, 2026

Our trip overall was great. Our guide on Hvar was a bit vague on the geography and history of the island.

On the other hand in Zagreb was amazing.

Ms. Broj Iskaznice provided the best full day tour we have ever had. She was extremely knowledgeable , well organized and flexible about accommodating our needs. You should use here for all of your guests.

Thank you Ivan,
Randall Grosberg

Local specialist: Ivan Cosic

A memorable and enjoyable trip
Morocco | Sep 12 - Sep 22, 2026

A
Annie T.
Singapore | Reviewed on Sep 26, 2026
The trip was overall good but I was a bit surprised we didn't have a guide on board but it would have worked out fine if our driver was able to communicate clearly to us. Unfortunately Mustafa couldn't communicate well with us and it frustrated not only us but him. The hotels were generally fine with slight hiccups here and there. Hotel Mimona at Essaouira however should never be recommended, thankful Said rectified for us much to our relief. The Riad in Fes and Boumalne Dades was... Read more

The trip was overall good but I was a bit surprised we didn't have a guide on board but it would have worked out fine if our driver was able to communicate clearly to us. Unfortunately Mustafa couldn't communicate well with us and it frustrated not only us but him.

The hotels were generally fine with slight hiccups here and there. Hotel Mimona at Essaouira however should never be recommended, thankful Said rectified for us much to our relief.

The Riad in Fes and Boumalne Dades was exceptionally good. The staff were very helpful and kind. The dinner at Dar Rihanna was absolutely delectable and the experience was delightful.

Thanks for making the trip memorable and enjoyable.

Cheers
Annie

Local specialist: Hamza EL Asely

Beautiful Brazil
Brazil | Sep 13 - Sep 20, 2026

Claudia
Claudia B.
Columbus, OH | Reviewed on Sep 26, 2026
Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5. Read more

Everything was excellent from start to finish. Planning and booking was extremely easy, accommodations were comfortable, tour guides were friendly and very knowledgeable. We had one small issue (remarkable there was just 1 on our 7 day trip!) and the kimkim dedicated WhatsApp chat team had it fixed for us in under half an hour. We made so many amazing family memories on this trip and it was such a relief to let someone else work out all the little logistical details for our family of 5.

Hotel Reviews
Sanma Hotel Foz do Iguaçu
Foz do Iguaçu

Loved it! Food was great, room was comfortable, amenities were very nice.

Authenticity & Character
Location
Close to everything!
Staff
Cleanliness & Comfort
Mar Palace Copacabana Hotel
Rio de Janeiro

Easy check in, room was ready when we arrived at 11am (huge after an international redeye!), staff was friendly, location was good, breakfast was a nice touch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'
Half-Day Tour – Brazilian Side of the Iguaçu Falls + Bird Park (Parque das Aves)'
Foz do Iguaçu
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer and Driver at disposal to Sao Jose Dos Pinhais
Transfer and Driver at disposal to Sao Jose Dos Pinhais
Curitiba
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day  Argentinian Side of the Falls
Full-Day Argentinian Side of the Falls
Foz do Iguaçu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'
Rio Green Tour: Into the Tropical Urban Forest and Among the Imperial Palms'
Rio de Janeiro
Quality of Experience
Guides, Drivers and Staff
Transport
Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'
Rio in a Day: Christ the Redeemer, Sugarloaf, Selarón Steps and More'
Rio de Janeiro
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Federico Alessandri

Italy
Italy | Sep 14 - Sep 25, 2026

Carol
Carol A.
Casas Adobes, AZ | Reviewed on Sep 26, 2026
Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable. Read more

Our hotels, guided tours and recommendations for restaurants and activities were all well thought out and enjoyable.

Hotel Reviews
Antica Locanda Leonardo
Milan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Osteria Dell'Orcia Tuscany
Castiglione d'Orcia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loggiato dei Serviti
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Irma
Merano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montepulciano and Pienza guided food day
Montepulciano and Pienza guided food day
Italy
Quality of Experience
Oltrarno Artisan workshops guided walk (private guide)
Oltrarno Artisan workshops guided walk (private guide)
Florence
Quality of Experience
Guides, Drivers and Staff
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Lorenza Cannarsa

A Wonderful Experience with KimKIm
Norway | Sep 9 - Sep 23, 2026

Charles
Charles E.
Philadelphia, PA, USA | Reviewed on Sep 26, 2026
First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got...
Read more

First of all, we had an absolutely amazing time in Norway. Everything went so smoothly because of the way the trip was designed by Tom Christer.
My wife has a chronic, debilatating condition, and we had debated back and forth whether we should even go on this trip. I started researching everything on my own but realized that I was out of my league. Years ago, when we went to Germany, I used an American travel agent who, we found out much later, had no idea what she was doing. When we got into trouble over there, she never picked up the phone.
So, I decided to find a Norwegian travel consultant online. I read the reviews. Basically, people were saying that kimkim was highly regarded but that a person could do the trip more cheaply by booking everything themselves. That did not make any sense to me, because how can a person really know what to see and how to book the travel arrangements correctly, if they had never been to the country.
My wife and I agreed that, if we had tried to arrange everything on our own, our trip would have been a disaster. As it happened, our experience was just the opposite. Tom planned the trip so that our daily excursions would not be so strenuous for my wife, yet we were able to see so many things. The hotels and the views from the hotels that Tom selected were amazing as well as the breakfasts. I had a few questions along the way, and the team at kimkim always picked up the phone to steer me in the right direction. We had one small problem that Tom's colleague, Mathia, fixed for us immediately. What we really appreciated was that Tom, Mathia, and even Christina were always sending us emails to check up on us to make sure everything was going smoothly.
So, this excursion ended up being the trip of a lifetime for us! Norge er så vakker--Norway is so beautiful. Not only did we get to experience the amazing fjords and the small country towns, but we were able go to the wonderful city of Bergen and the very active, modern-day capital of Oslo. It was the perfect balance for someone like us who had never been to the country before. We would highly recommend kimkim and especially Tom Christer.

Hotel Reviews
Scandic Byporten
Oslo

The rooms in this hotel were tiny and stuffy. However, breakfasts were fabulous, and the view of downtown Oslo was without compare!

Authenticity & Character
Location
Staff
We were at this hotel for three days and booked a day for our room to be cleaned and supplies re-stocked. The cleaning people never showed up.
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

This was a cottage right on the water. Awesome views!! The proprietor, she treated us like family and gave us a big hug when we left. Amazing experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Hotel was drop-dead gorgeous. Amazing breakfasts. Views were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

Close to everything, amazing breakfast, beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

The views, the cliffs, the waterfalls. We felt like we were in a living postcard. My wife has some disabilities, and the staff were very helpful in getting on the boat safely.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Christer Larsen

Melanie added wonderfulFarm lunches, olive o...
Italy | Sep 5 - Sep 19, 2026

B
Beth D.
Chicago, IL | Reviewed on Sep 26, 2026

Melanie added wonderful
Farm lunches, olive oil tasting and farm visits with our grand kids. All of her special
Meals and things for the kids were wonderful. She was easy to work with. Easy to contact and got back to us immediately with any questions we had.

Local specialist: Melanie Rapuano

A superb family trip
South Korea | Aug 1 - Aug 12, 2026

Betsy
Betsy B.
Washington D.C., DC, USA | Reviewed on Sep 25, 2026
The planning phase was super - we were hoping to trust kimkim to interpret our requests and preferences into an itinerary that met our needs and would make our travel experience smooth and enjoyable. They delivered. Every day was thoughtfully planned with the right amount of activity and also room to improvise when we decided in the moment we wanted to do something different. We had support from private guides and scheduled activities so we didn't have to figure out many logistics, but also... Read more

The planning phase was super - we were hoping to trust kimkim to interpret our requests and preferences into an itinerary that met our needs and would make our travel experience smooth and enjoyable. They delivered. Every day was thoughtfully planned with the right amount of activity and also room to improvise when we decided in the moment we wanted to do something different. We had support from private guides and scheduled activities so we didn't have to figure out many logistics, but also flexibility to explore or simply skip things based on our energy levels. The only challenge was overcoming the time difference and a bit of a language barrier negotiating some of the details.

The guides were all excellent in different ways, and I would recommend them all. They were funny, enthusiastic, and friendly and truly enhanced our experience in all of the places we visited. The Hello K cooking class and the Jinyeon traditional music performance were especially notable, but we found so much to enjoy every day. I also recommend the National Museum of Korea, the United Nations Peace Memorial, and the charming Hotel 28 Myeongdong where we stayed during our first leg in Seoul.

This is the first international family trip that we have done, and it was a stellar experience. We had a beautiful and memorable visit to Korea that we will remember for years to come.

Hotel Reviews
Maison Glad Jeju
Jeju

Felt luxe, and everything was quite nice, but lacked personality. Good location and an excellent breakfast.

Shilla Stay Busan Haeundae

For a huge hotel they did a good job. Beach town vibes. Not fancy, and some of the choices in the rooms were odd, but pleasant enough, and well situated.

Hotel 28 Myeongdong
Seoul

We LOVED this charming little hotel. It was a perfect place to spend our first nights halfway across the world.

Authenticity & Character
Location
We could walk to many restaurants, shops, and sites
Staff
Very kind, polite, and attentive, They spoke English extremely well.
Cleanliness & Comfort
Great amenities and exceptionally well maintained
Activity Reviews
Family-Friendly Mt. Hallasan, Tea Plantation, and Arte Museum Tour
Family-Friendly Mt. Hallasan, Tea Plantation, and Arte Museum Tour
Jeju Island

Jimmie was fun and interesting - loved hearing about his mother's diving, and appreciated all of his recommendations. The Arte Museum was an unexpectedly awesome experience.

Discover the Culture of Busan with Haedong Yonggungsa Temple
Discover the Culture of Busan with Haedong Yonggungsa Temple
Busan

Jino was a delight. Such a kind and sweet young man. We loved seeing Busan with his perspective.

Jinyeon: Korean Traditional Music Performance with Modern vibes
Jinyeon: Korean Traditional Music Performance with Modern vibes
Seoul

Unexpectedly moving. Loved learning about Korea from a musical lens.

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience
Seoul

Perfectly lovely in every way

Go on a Hiking Tour of Bukhansan and Ancient Seunggasa Temple
Go on a Hiking Tour of Bukhansan and Ancient Seunggasa Temple
Seoul

This is a challenging hike! We enjoyed it but it was VERY hot and we probably shouldn't have done it during the heat wave.

Explore Seoul Highlights
Explore Seoul Highlights
Seoul

Sebastian was amazing!

Local specialist: Christine Liu

Magnificant Morocco
Morocco | Sep 9 - Sep 17, 2026

Ruth
Ruth M.
Los Angeles, CA | Reviewed on Sep 25, 2026
Just got back from an incredible trip to Morocco with my friends. Loved seeing all the beautiful colored textiles, ornate doors, and pottery in the souks. And of course loved eating amazing tagine and my favorite Bastilla. We enjoyed hiking in the Atlas mountains and riding donkeys, camels and horses all around Morocco. Our local specialist Siad was great and allowed us to make last minute changes and assist us in getting restaurant reservations. Thanks Siad for being so flexible. And we... Read more

Just got back from an incredible trip to Morocco with my friends. Loved seeing all the beautiful colored textiles, ornate doors, and pottery in the souks. And of course loved eating amazing tagine and my favorite Bastilla. We enjoyed hiking in the Atlas mountains and riding donkeys, camels and horses all around Morocco. Our local specialist Siad was great and allowed us to make last minute changes and assist us in getting restaurant reservations. Thanks Siad for being so flexible. And we can't thank of driver enough- Soufiane. He was knowledgeable, accommodating, and just a great person. And he put up with 3 women whose luggage kept getting bigger and bigger! Many thanks for everyone for making this an incredible trip we will never forget.

Hotel Reviews
Riad Andalla Spa
Marrakech

Beautiful riad that was walking distance to all the souks. Staff was amazing-friendly, incredibly helpful and kind.

Authenticity & Character
Location
Staff
So kind, helpful and went out of their way to help you with anything you needed.
Cleanliness & Comfort
Beds were a little too hard.
THE ORION DOME AGAFAY MARRAKACH
Marrakech

Beautiful glamping in the desert- and best of all the domes have air conditioning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Beautiful hotel, great location and great breakfast. Only complaint was I wish the rooms with ocean views were open. (they were under construction)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Tranquil Hammam & Spa Experience
A Tranquil Hammam & Spa Experience
Morocco

This place was amazing. Had one of the best massages ever.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding on the Beach of Essaouira
Horseback Riding on the Beach of Essaouira
Essaouira

The stable was a bit rough looking and would not be easy to get to if you have mobility issues. We passed several nicer looking riding stables that would be a better fit for Kimkim's upscale service.

Quality of Experience
Guides, Drivers and Staff
Transport
The Jardin Majorelle
The Jardin Majorelle
Morocco

Pretty place to take pictures

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
A Day in the Imlil Valley
A Day in the Imlil Valley
Marrakesh

Enjoyed hiking, LOVED the ride down on the donkeys, and enjoyed a nice Berber meal. My only comment is that I thought we were eating with the Berber family and would get to talk to them. We ate alone and only briefly saw the woman and child of the house. I think it would have been cooler to get to know the Berber family, learn about their day, life in the village, etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira

Our guide was incredibly knowledgeable about Essaouira and the history of Morocco. Loved learning all about the history of the country. (I believe his name was Hassan)

Quality of Experience
Guides, Drivers and Staff
Transport
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh

Fun food tour. Biggest complaint is that we didn't realize that we were going to multiple places. We started at a roof top restaurant and had tagine and cous cous and all filled up thinking that was dinner. To our surprise we then went to multiple food vendors and we were stuffed so did not get to try the snails and missed out on other dishes. Wish they had warned us!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 26, 2026
Dear Ruth, Thank you for sharing your feedback about your Morocco trip! We're so happy you and your friends had a wonderful experience with us. We loved that you enjoyed the souks, food, hiking, and riding through the country. Your kind words about our driver and our flexibility really mean a lot. We're always happy to help make last-minute changes and find the best places to eat. We also heard your suggestions regarding the horse-riding stables and the food tour. We'll use your feedback... Read more

Dear Ruth,

Thank you for sharing your feedback about your Morocco trip! We're so happy you and your friends had a wonderful experience with us.

We loved that you enjoyed the souks, food, hiking, and riding through the country. Your kind words about our driver and our flexibility really mean a lot. We're always happy to help make last-minute changes and find the best places to eat.

We also heard your suggestions regarding the horse-riding stables and the food tour. We'll use your feedback to improve these experiences for our future guests. We want to make sure all the places we recommend are of the highest quality and well organized.

Thank you for choosing us for your Morocco adventure. We hope to see you again soon!

Warm regards,
Mohamed

Janelle was very helpful in planning our trip...
Portugal | Sep 8 - Sep 15, 2026

Mary
Mary F.
Charlotte, NC | Reviewed on Sep 25, 2026
Janelle was very helpful in planning our trip. Nadia was very responsive to our questions during the trip with revisions forced due to weather. Read more

Janelle was very helpful in planning our trip. Nadia was very responsive to our questions during the trip with revisions forced due to weather.

Hotel Review
Hotel Albergaria do Calvário
Évora

The staff was exceptional and jumped at the chance to exceed our every whim. The rooms were very spacious and clean. The bar, parking, patio, and bicycles made the time spent there just perfect. Great location making it an easy walk to local shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Culinary Highlights of Porto: Food Delights & Bolhão Market
Culinary Highlights of Porto: Food Delights & Bolhão Market
Porto

A nice overview of the wine and food. Lacked context about locations, route, and selections.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot Air Balloon Flight Over Évora
Hot Air Balloon Flight Over Évora
Portugal

Exceptional guides who enjoyed the ride as much as us and explained every step and detail. The certificate and toast after made it that much more special.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Peneda-Gerês National Park by Mountain Bike
Discover Peneda-Gerês National Park by Mountain Bike
Porto

A do it yourself tour with a provided route and phone. Yet the app is in Portugese.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Janelle Norman

Kim Kim is a great service to use and highly recommend
Japan | Sep 10 - Sep 21, 2026

J
Jon F.
Seattle, WA | Reviewed on Sep 25, 2026
The service was great to have guides set up and things to suggest on the days we didn't have anything planned or places to be. We really enjoyed the local guides as they were all very knowledgeable on the areas we were wandering around. Would highly recommend using the Kim Kim service as they have local knowledge and can build an itinerary to what you like to do and see. Look forward to using Kim Kim in the future as it takes a lot of guess work out of what to do and where to stay as there... Read more

The service was great to have guides set up and things to suggest on the days we didn't have anything planned or places to be. We really enjoyed the local guides as they were all very knowledgeable on the areas we were wandering around. Would highly recommend using the Kim Kim service as they have local knowledge and can build an itinerary to what you like to do and see. Look forward to using Kim Kim in the future as it takes a lot of guess work out of what to do and where to stay as there are so many options of where to stay and they helped out making it spots that were easily walkable, nice hotels, and quiet. But they can help build a trip depending on your budget and what you would like to get up to while traveling.

Hotel Review
Hotel Sunroute Plaza Shinjuku
Tokyo
Authenticity & Character
Location
Close to the Shinjuku station, but far enough away it is quiet.
Staff
Staff were willing to help with any requests or questions from check in to luggage transfer
Cleanliness & Comfort
Activity Reviews
Tea ceremony (Group - Flower Tea House) [45 min]
Tea ceremony (Group - Flower Tea House) [45 min]
Japan
Quality of Experience
Guides, Drivers and Staff
Ramen Cooking Class Experience
Ramen Cooking Class Experience
Kyoto

Shu is the best

Quality of Experience
Guides, Drivers and Staff
Transport
Airport assistant premium Tokyo HND [8:00 - 20:00]
Tokyo

This was a life saver, as if you are coming from a city with no transport, getting on the train system in Japan may seem over whelming, but having a guide help you get the basics and rhythm of how it works is worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Private Guide Full Day Kyoto (8 Hours)
Kyoto

Terry our guide was so good. The full day spent venturing went by so fast. We learned so much about Kyoto.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mina Helland

Our first experience with a pre-planned travel tour
Morocco | Sep 5 - Sep 16, 2026

Meredith
Meredith M.
Miami, FL | Reviewed on Sep 25, 2026
This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier... Read more

This was our first experience with a pre-planned travel tour. My husband and I usually book our flights, our first and last hotel stays then figure out the rest of the trip as we go. When planning our Morocco trip, we quickly realized the type of trip we wanted to experience was more complex than we could handle on our own. After reading other kimkim travelers reviews of their own Morocco trip, we felt like this was the best travel solution. We recently returned home and could not be happier with how the trip turned out. Starting with the planning sessions with Hakim, who listened to our travel desires, answered all our questions and provided an itinerary we were thrilled to complete. When we decided to change things up, Hakim was accommodating and offered suggestions when we asked. Thank you Hakim for all your travel planning help.

When it came time to leave for Casablanca, we hit some trouble. Royal Air Maroc (who we booked directly), cancelled our flight, two days in a row. We were devastated. This meant our 12 day trip was down to 10. Unfortunately for us, our arrival was on a weekend when kimkim's general office is closed. We needed to alert our driver that we would not be there to meet him in Casablanca as scheduled. I was able to get a hold of Yassine at their emergency number and he was extremely helpful in updating our itinerary and driver. If you find yourself in a similar situation, do not try to call the emergency number from outside the country. Just text through WhatsApp. That was the best way to get in contact with the emergency line and provide screenshots of our updated flight information. When we finally arrived in Casablanca we met our driver Mohammed who drove through the night to get us to Meknes, so we wouldn't miss anymore of our planned itinerary. I cannot say enough great things about Mohammed. He was so kind to us our entire trip. Not only was he an excellent safe driver, he was a second tour guide. Pointing out special vistas along the way and telling us about the different towns we drove through. We had fun easy conversations and he answered our numerous questions with ease. He absolutely added more value to our trip, then just his driving skills.

The tour guides we had scheduled in different cities were knowledgeable about the locations they led us through. Especially Hassan in Fes. He loves his home city and it shows. He toured us around with pride in his heart sharing all his favorite places. As it was a private tour with just us three, we were able to enter small businesses like the UNESCO weaving shop with a 12 pedal loom and see their craft up close. You would never get that opportunity with a large group tour. I absolutely recommend booking private walking tours of the cities you are most interested in experiencing from a local perspective.

Our second favorite experience was the desert camp in Erg Cheggaga. Hamzil our driver was fantastic. He navigated his way from M'Hamid to our desert camp easily even though there are no roads in the Sahara. We had a delicious dinner at camp and were treated to drumming and music around the campfire. It was a magical experience we will treasure forever. Overall I would definitely book with kimkim again, not just for Morocco, but for any country where I plan on visiting multiple cities, and need a driver because travel by train is not available.

Hotel Reviews
Riad Azoulay
Marrakech
Riad Chay
Ouarzazate
Le Sand Luxury Desert Camp
Zagora
La Rose du Desert
Erfoud
Riad Zidania
Meknes
Kaan Casablanca
Casablanca
Riad Chbanate
Essaouira

A gorgeous boutique hotel, just a few blocks from the beach and the marina. The staff was very welcoming and the food was delicious.

Riad El Yacout
Fès

Absolutely beautiful hotel with a warm attentive staff. Definitely have dinner here one night. The food was delicious and the service impeccable.

Activity Reviews
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

Come hungry. By the end of the tour we could barely eat another bite. It was a great mix of savory and sweet snacks. Our guide was fun and very knowledgeable.

Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco
Camel Trek in Cheggaga Dunes
Camel Trek in Cheggaga Dunes
Zagora
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Seeing this iconic location featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Seeing Ait Benhaddou, featured in so many movies and shows we love was a must for us. But I don't think the tour guide provided as much insight as we received on our other tours.

Guided Tour in Fes
Guided Tour in Fes
Fes

Thank you Hassan for a wonderful guided tour of your home city. Fes was one of our favorite stops on this tour.

Local specialist: Hakim ALIBOUCHE

Hannah did a wonderful job of planning our 10...
Iceland | Sep 15 - Sep 24, 2026

Jean
Jean B.
Boston, MA | Reviewed on Sep 25, 2026

Hannah did a wonderful job of planning our 10 day trip around Iceland. We loved it! It was just about perfect, and Iceland is an extraordinary country. The Perlan museum is a great place to start. Then we headed out to do the golden circle (even though the weather was quite something!). We ended up seeing north, south, and southeast Iceland, plus a whale watch where we saw multiple whales. It was truly a memorable trip!

Local specialist: Hanna Kravchenko

Hanna provided a wonderful agenda and all of ...
Iceland | Sep 15 - Sep 24, 2026

E
Elliott A.
Ashburn, VA | Reviewed on Sep 25, 2026

Hanna provided a wonderful agenda and all of our car and hotel reservations went smoothly. Hanna was very responsive to all of our questions. The scenery and walks were both spectacular and unusual. Her suggestions for places to eat were excellent. We loved the Perlman museum and I would suggest that she recommend including the Perlan when in Reykjavik.

Local specialist: Hanna Kravchenko

Our trip to Greece was truly unforgettable, a...
Greece | Sep 13 - Sep 22, 2026

Jennifer
Jennifer F.
Wayne, PA, USA | Reviewed on Sep 25, 2026
Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such... Read more

Our trip to Greece was truly unforgettable, and Kim Kim Travel and GA Trips made the entire experience feel effortless. Angeliki, our travel specialist, thoughtfully curated every detail, from beautiful hotels and memorable private tours to exceptional drivers and seamless transfers between destinations. We never had to worry about logistics—we could simply arrive, relax, and enjoy each experience. The planning was thoughtful, polished, and incredibly well executed. We’re so grateful for such a special trip to Athens, Mykonos, Naxos and Santorini and would highly recommend Angeliki and Kim Kim Travel.

Hotel Reviews
Sundunes Hotel Naxos
Naxos, Plaka

Love the privacy this hotel offers. We had a private pool with sea view. Couldn’t use pool because the water was extremely cold. Very quiet in mid September, but prefer that vibe. Best lounge chairs on the patio AND beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amazon Mykonos Resort & Spa
Mykonos

Beautiful hotel with private rooms and pools- although we couldn’t use the pool because the water was freezing, we still enjoyed the view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athens Woo Suites
Athens

Amazing view of the Acropolis. Excellent location to walk everywhere we wanted to visit. Small, quaint, boutique style hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite Suites Oia
Santorini

Amazing views. Excellent location. Will definitely return.

Authenticity & Character
Location
The view and proximity to shops.
Staff
Cleanliness & Comfort
Activity Reviews
Mykonos Island Tour - Like a Local!
Mykonos Island Tour - Like a Local!
Mykonos

A great way to learn about the landmarks in Mykonos. Wish the main part of town was part of the mix, but overall very happy with our experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Street Food Tour Afternoon
Athens Street Food Tour Afternoon
Athens

We highly recommend starting off your trip in Athens with a food tour. The food and experience were excellent. We also had the opportunity to meet a few other travelers given this was a small group tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Hike (Day or Sunset) with meal 2026
Caldera Hike (Day or Sunset) with meal 2026
Santorini

What a pleasant surprise. We did not know what to expect with a hiking tour, and we r would do it all over again! Our guide was energetic, knowledgeable and showed us some of the most spectacular views in Santorini! We also ended our 6 mile hike with a delicious dinner in Fira!

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Highlights Tour
Naxos Highlights Tour
Naxos

Alex and our driver were the best! We enjoyed the entire day learning about the history of Naxos, pottery workshop, shopping in beautiful villages, and even had a lunch at a local tavern. A perfect day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mykonos Full Day Catamaran Cruise
Mykonos Full Day Catamaran Cruise
Mykonos

Probably one of my favorite events of our trip. Excellent staff. They even made snacks, seafood pasta lunch and dessert. We spent the entire day on the water, swimming, snorkeling , lounging and having a fun and relaxing time. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Excellent tour. Very knowledgeable private guide. We learned a ton and enjoyed our conversations. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 26, 2026
Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini. I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip. It was wonderful having the opportunity to plan this experience for you, and I’m... Read more

Thank you so much, Jennifer, for such a thoughtful review. It was truly a pleasure for me and the GA Trips team to design and coordinate your journey through Athens, Mykonos, Naxos, and Santorini.

I’m so happy to hear that everything felt seamless and that you were able to simply relax and enjoy each destination without having to worry about the logistics. That is exactly what we aim to create for every trip.

It was wonderful having the opportunity to plan this experience for you, and I’m especially glad that the hotels, private tours, drivers, and overall pacing all came together so well.

Thank you again for trusting me with such a special trip. I would be delighted to welcome you back to Greece in the future. 💙

Veronica was extremely helpful in planning ou...
Mexico | Sep 14 - Sep 18, 2026

B
Brenton T.
Denver, CO | Reviewed on Sep 25, 2026
Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels. Read more

Veronica was extremely helpful in planning our trip. We changed our minds so many times and she didn't even miss a best. She changed our trip to meet our expectations. The whole trip was wonderful and wait was what we wanted and expected. Will definitely work with her and kimkim again for our future mexico travels.

Hotel Review
Ana y Jose Hotel & Spa Tulum
Tulum

Everyone was very happy and helpful. Will definitely be staying at the ana y josē hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve with transportation from Tulum (afternoon)
Tulum

Didn't go

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Veronica Thomas

Croatia is fabulous!
Croatia | Sep 10 - Sep 18, 2026

Deborah
Deborah W.
Chicago, IL | Reviewed on Sep 25, 2026
All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone! Read more

All of the guides on every trip were very knowledgeable and and fun to be with. Croatia is beautiful and we had a fabulous experience there. I am recommending it to everyone!

Hotel Reviews
Hotel Perla
Dubrovnik

It was Clean and sufficient, but it needs to be updated. The locks on the door were difficult to manage and the bed head towels in place of sheets. It was very strange!

Authenticity & Character
The hotel needs to put modern day card locks on the doors, one lamp on the wall was duct taped to the wall, and the bed and bedding needs to be updated as well.
Location
Being on the promenade was a plus! There were so many restaurants and things to see that we’re close by.
Staff
The manager said that he would change the contents of my breakfast to go, and that didn’t really happen. He made it look like he was listening to me, but he really wasn’t!
Cleanliness & Comfort
New bedding, new blankets, new sheets, new duvets.
Hotel Slavija
Split

We loved this hotel! Very nice is comfortable!

Authenticity & Character
The oldest hotel in the palace, but it has been completely renovated on the inside!
Location
Hotel Slavija was Fantastic!
Staff
Cleanliness & Comfort
Very clean, comfortable and the restaurant had great food!
Activity Reviews
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Mostar & Kravice Waterfalls Day Trip from Dubrovnik
Croatia

We loved Mostar! So interesting and picturesque!

Quality of Experience
Everything was great!
Guides, Drivers and Staff
The guide & driver were superb!
Transport
Great driver and comfortable bus!
Exploring the Elaphiti Islands from Dubrovnik
Exploring the Elaphiti Islands from Dubrovnik
Dubrovnik

Very nice!

Quality of Experience
No
Guides, Drivers and Staff
No
Transport
The boat and the lunch.
Plitvice Lakes Guided Day Trip from Split or Trogir
Plitvice Lakes Guided Day Trip from Split or Trogir
Croatia

The park was amazing!

Quality of Experience
Gorgeous park!
Guides, Drivers and Staff
Knowledgeable guide.
Transport
Seats were not very comfortable.
Blue Cave, Vis & Hvar Excursion
Blue Cave, Vis & Hvar Excursion
Split

We loved going to the island of VIS, the blue cave, and HVAR. The boat ride was HORRIBLE! Super loud music and we came home drenched!

Quality of Experience
Guides, Drivers and Staff
More mature guides and boat drivers.
Transport
Bigger, slower boat!
Private tour of Split
Private tour of Split
Croatia

This was really nice, even though we had to do it in the rain! Our guide was extremely informed and fun too!

Quality of Experience
She was great! The guides, the weather, the history of this location.
Guides, Drivers and Staff
Their knowledge, passion and love of Croatia!
Transport
Comfortable buses, for the most part.
Local specialist: Laurent Fontaine

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.