Kimkim Trip Reviews

4.8
Based on 22,724 ratings
Read 22,724 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

My only complaint about Kim Kim is that I wil...
Japan | Oct 30 - Nov 9, 2026

T
Tatiana L.
Harpswell, ME, USA | Reviewed on Nov 12, 2026
My only complaint about Kim Kim is that I will never travel another way. A trip of a lifetime. Read more

My only complaint about Kim Kim is that I will never travel another way. A trip of a lifetime.

Hotel Reviews
VIA INN Prime Kyotoeki Hachijoguchi JR-West Group
Kyoto

Great location by the station, a bit too big for my comfort.

Location
Cleanliness & Comfort
Miyako City Osaka Hommachi
Osaka

Fantastic property with great amenities

Authenticity & Character
Location
P
Staff
So accommodating
Cleanliness & Comfort
Asakusa Tobu Hotel
Authenticity & Character
Location
Staff
Went above and beyond when our luhhage did not make it from the previous hotel.
Cleanliness & Comfort
Great size room
the b asakusa
Tokyo

Fantastic coffee and treats.

Authenticity & Character
Beautiful
Location
Great place to wonder around
Staff
Cleanliness & Comfort
Activity Reviews
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo

Great walk and explanations. Could have skipped the techy part.

Quality of Experience
Food
Guides, Drivers and Staff
Ken was very knowledgeable
Transport
Metro
Tea Ceremony with Kimono Experience in Tokyo
Tea Ceremony with Kimono Experience in Tokyo
Tokyo

Loved every minute of it!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Nara with Fushimi Inari-Taisha
Day Trip to Nara with Fushimi Inari-Taisha
Kyoto

Long day with lots of walking! It was incredible to experience this

Quality of Experience
Guides, Drivers and Staff
So accomodating
Transport
Public
One Day Miyajima Island and Hiroshima Tour (Kyoto Return Trip)
One Day Miyajima Island and Hiroshima Tour (Kyoto Return Trip)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Food Adventure Tour: Walking with a Local Guide
Osaka Food Adventure Tour: Walking with a Local Guide
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Nov 12, 2026

Hi Tati,

Thank you so much for your lovely review 😊! It means a lot to hear that you enjoyed your trip so much. I hope you'll carry many happy memories of your time here with you!

Thank you again for choosing kimkim and allowing us to be part of your Japan adventure. Wishing you many more wonderful travels and exciting adventures ahead! 🎉

Best,
Eleanor

Highlights of Egypt in 5 days!
Egypt | Nov 6 - Nov 11, 2026

T
Teresa H.
Chanhassen, MN | Reviewed on Nov 12, 2026
From the Drivers to the tour guides, to pickups and drop offs, the itinerary, and all the many logistics involved - we had an absolute wonderful time. There was no a single hiccup - which is unbelievable given our intense itinerary. Mohammed, Ahmed (Cairo), Imen, Omar, Mahmound, EVERYONE was over and above! I may note that Yasser was the best tour guide I have come across in all of our travels. He was clear, consise, not too much info, not to little, compelling, a great story teller,... Read more

From the Drivers to the tour guides, to pickups and drop offs, the itinerary, and all the many logistics involved - we had an absolute wonderful time. There was no a single hiccup - which is unbelievable given our intense itinerary.

Mohammed, Ahmed (Cairo), Imen, Omar, Mahmound, EVERYONE was over and above!

I may note that Yasser was the best tour guide I have come across in all of our travels. He was clear, consise, not too much info, not to little, compelling, a great story teller, easy to learn from and listen to, relational, and just an overall great guy!

Thank you for an unbelievable trip!

Local specialist: Mohamed Abdeltawab

Thailand was Amazing!
Thailand | Oct 21 - Nov 11, 2026

Peter
Peter K.
Phoenix, AZ | Reviewed on Nov 12, 2026

The Kimkim team, especially Preab, were literally along for the ride for the entirety of our trip. They were so responsive, it felt like they never left our side!

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Sydney NSW, Australia | Replied on Nov 12, 2026

Thank you so much, Peter! 😊 It was such a pleasure looking after you and Eileen throughout your Thailand adventure. I’m so glad you felt supported every step of the way—that means a lot to me and the whole team! ❤️

Warm wishes,
Jeab (also happily answering to Preab! 😉)

What a beautiful country, with spectacular bi...
Croatia | Sep 23 - Oct 7, 2026

C
Constance B.
Ashburn, VA | Reviewed on Nov 11, 2026
What a beautiful country, with spectacular biking and hiking. Never a dull moment, and after working up an appetite, the food was amazing. Robi and KimKim helped us put together a perfect itinerary for our needs. The hiking in the national parks was gorgeous (Plitvice, Paklenica). But the biking on the coast (Hvar, Korcula, Ston) was the real highlight of our trip. The e-bikes were very high quality and very much appreciated. Coming around a mountain bend to be rewarded with stunning views... Read more

What a beautiful country, with spectacular biking and hiking. Never a dull moment, and after working up an appetite, the food was amazing. Robi and KimKim helped us put together a perfect itinerary for our needs. The hiking in the national parks was gorgeous (Plitvice, Paklenica). But the biking on the coast (Hvar, Korcula, Ston) was the real highlight of our trip. The e-bikes were very high quality and very much appreciated. Coming around a mountain bend to be rewarded with stunning views of the Adriatic was a sight we'll never forget. Robi was there for us every step of the way. He worked with us to plan a year in advance and then was in touch with us every step of the way. When we had small issues, he worked tirelessly to make them right. We were absolutely exhausted when we arrived in Croatia, but found out we could not check into tour hotel for many hours, so Robi got us into another hotel at the last minute. When I left my passport on one of the islands - yikes - Robi and Daniela worked to get it to me the next day! Life savers. He even came to meet us for one night and brought us lovely gifts from his family. He absolutely went above and beyond to make this a nearly perfect trip. And, our local guide, Borna, was truly a gem. His positive energy, attention to detail and sense of humor made our biking portion a dream. With one exception, all of our accomodations were lovely and comfortable and had fabulous breakfasts! Thank you Borna and Robi for a wonderful trip. We will absolutely use KimKim for future trips.

The only black mark on our trip was that we rented a car and got a small dent on the bumper when we were parking in a rough area, and Kim Kim let us know that the rental agency was charging us $1600 to fix the bumper! Since they are in Croatia and we are in the US there is no way for us to determine if they are ripping us off or not. We did not add the rental car insurance they offered because we have rental car coverage on our credit card. But we did not know - and Kim Kim's representative did not tell us - that they did not use our credit card to rent the card - Kim Kim paid for the car. They only used our card for a deposit. So, now our credit card is refusing to pay for the damages and we are out of pocket for the full $1600 :( :(:( So, be sure if you rent a car on your trip that you ask Kim Kim to use your credit card to pay for it or pay the additional insurance amount when you get the car. I wish Kim Kim had told us this up front, and wish they'd tried to work with the rental car agency to settle this for a more reasonable amount :(

Activity Reviews
Cycling on Korčula island -Day 2
Cycling on Korčula island -Day 2
Korčula
 Cycling from Ston to Dubrovnik  hinterlands and littoral
Cycling from Ston to Dubrovnik hinterlands and littoral
Croatia
Krka National Park
Krka National Park
Croatia

Very pretty place, but the water levels were so low that the falls weren't really falling :( Check the water levels before going.

Cycling Mljet island and National Park
Cycling Mljet island and National Park
Croatia
Cycling On Pelješac Penisula  To Ston
Cycling On Pelješac Penisula To Ston
Croatia
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

So beautiful!

Adventure on Zrmanja river and overnight in Skradin
Adventure on Zrmanja river and overnight in Skradin
Croatia

This was the only miss on the trip. The people running this place were in over their heads. They combined experienced kayakers with completely inexperienced kayakers and they only had 2 guides for a large group of people, so we ended up doing more waiting around then kayaking. For the few times we did get to kayak, it was fun.

Quality of Experience
Guides, Drivers and Staff
Hiking in  National Park Paklenica
Hiking in National Park Paklenica
Croatia

Beautiful!

Hvar island and town
Hvar island and town
Hvar
Cycling on Korčula island with options
Cycling on Korčula island with options
Korčula
Local specialist: Robert Pinčević

An Unforgettable Moroccan Experience – Kimkim Travel & Our Incredible Driver, Mouad!
Morocco | Oct 31 - Nov 9, 2026

Lisa
Lisa C.
Chicago, IL | Reviewed on Nov 12, 2026
An Unforgettable Moroccan Experience – Kimkim Travel & Our Incredible Driver, Mouad! If I could give Kimkim Travel and our driver, Mouad, more than five stars, I absolutely would! Our experience from beginning to end was extraordinary. We have traveled to many places, but the level of personal attention, professionalism, and genuine care we received was truly exceptional. KIMKIM TRAVEL – Exceptional from Beginning to End From my very first inquiry until we arrived safely back home in... Read more

An Unforgettable Moroccan Experience – Kimkim Travel & Our Incredible Driver, Mouad!

If I could give Kimkim Travel and our driver, Mouad, more than five stars, I absolutely would! Our experience from beginning to end was extraordinary. We have traveled to many places, but the level of personal attention, professionalism, and genuine care we received was truly exceptional.

KIMKIM TRAVEL – Exceptional from Beginning to End

From my very first inquiry until we arrived safely back home in the United States, Kimkim was incredible. Their response time was remarkable. Every question, message, and detail was handled promptly. Nothing was overlooked, and they were always on top of everything.

What impressed me most was how well they listened and customized our trip. I had a very specific vision, with an emphasis on culture, architecture, food, and unique experiences. They incorporated all the little details and recommendations that made our trip so special.

One of my biggest concerns was traveling with my pregnant daughter-in-law. Kimkim went above and beyond to accommodate her needs and ensure she could comfortably enjoy the experience with the rest of us.

They even proactively changed one of our hotels after learning that previous travelers had experienced issues there. The replacement hotel was absolutely wonderful! That kind of initiative speaks volumes about their commitment to their clients.

And the thoughtful touches! When we arrived at the Casablanca airport, someone greeted us with flowers for both me and my daughter-in-law. Such a sweet, unexpected gesture and a perfect welcome to Morocco!

Every promise was kept, every detail was handled, and their recommendations added so much to our experience. I cannot recommend Kimkim Travel highly enough. They made planning and experiencing Morocco an absolute joy.

MOUAD – A Driver Who Became Part of Our Family

I have to give a very special shout-out to our driver, Mouad. Quite honestly, I don’t think our trip would have been nearly as fabulous without him. He was THAT exceptional!

Mouad was so much more than a driver. He was attentive, thoughtful, caring, and genuinely invested in making sure our family had the best possible experience.

He anticipated our needs before we even had to ask. He made sure we had regular bathroom breaks, thoughtfully purchased snacks for my pregnant daughter-in-law, and recommended and made reservations at incredible, top-notch restaurants. Every single recommendation was fantastic!

We spent quite a bit of time traveling in the van, and he kept it immaculate. He cleaned and washed it every evening so it was spotless and smelled fresh every morning. His Mercedes van was comfortable and always pristine.

But what made Mouad so special went far beyond the logistics. He was genuinely kind, warm, and generous. He made us feel safe, comfortable, and welcomed throughout our journey. He shared wonderful suggestions and helped us discover little stops and experiences we might otherwise have missed.

He even purchased a special gift for our future grandbaby! It was such a sweet, thoughtful, and incredibly generous gesture that truly touched our hearts. It was just another example of how much he cared about our family.

By the end of our trip, Mouad no longer felt like our driver. He felt like family. When it was time to say goodbye, I actually cried. That says everything about the kind of person he is and the connection he made with our family.

OUR FINAL THOUGHTS

Morocco was everything we hoped it would be and more. The people were warm, welcoming, generous, and kind, just as Kimkim had told us they would be. We came home with incredible memories and a genuine appreciation for the country and its people.

Kimkim Travel made the planning seamless, and Mouad made the journey unforgettable.

If you are considering traveling to Morocco, do yourself a favor and book through Kimkim. And if you have the opportunity to request Mouad as your driver, do it! You will be incredibly fortunate.

We cannot thank Kimkim and Mouad enough for giving our family such a memorable experience. We would travel with them again in a heartbeat!

Five stars simply aren’t enough!

Hotel Review
Tiziri Luxury Camp
Merzouga

This camp was top notch! Beautiful, well maintained, food was delicious and most of all the people were incredible! It could not have been any better!

Location
Staff
Cleanliness & Comfort
Local specialist: Majid Mrabti

Very pleased with how organised our trip was ...
Argentina | Oct 26 - Nov 10, 2026

karen
karen m.
United Kingdom | Reviewed on Nov 11, 2026
Very pleased with how organised our trip was , we were picked up from airports , hotels and trips arranged , they all run like clockwork .
Flights were checked in and seats booked , which was great . In each location we had a guide who also looked after us .
Very nice people , first time using and would use again.
Thank you for making our holiday special ,
Karen and Peter
Read more

Very pleased with how organised our trip was , we were picked up from airports , hotels and trips arranged , they all run like clockwork .
Flights were checked in and seats booked , which was great . In each location we had a guide who also looked after us .
Very nice people , first time using and would use again.
Thank you for making our holiday special ,
Karen and Peter

Hotel Reviews
Park Hyatt Mendoza
Mendoza

Very nice , breakfast good but dinner not the best in hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Design Suites Salta
Salta

Hotel very basic, free drink was not good wine , and hotel bar poor. Breakfast okay , needed refilling . Location good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguazú Grand Resort Spa & Casino
Puerto Iguazú

Food not great , no pool towels to use . Breakfast okay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Luján de Cuyo Classic – 2 Wineries with Wine Tastings & Lunch - Vintura
Luján de Cuyo Classic – 2 Wineries with Wine Tastings & Lunch - Vintura
Argentina

Excellent trip , had wonderful time with great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina

Great trip lovely guide

Quality of Experience
Food
Did not have food
Guides, Drivers and Staff
Transport
Tour of the City - Discovering Salta's Hidden Treasures
Tour of the City - Discovering Salta's Hidden Treasures
Salta

Very good guide

Quality of Experience
Food
Did not have food
Guides, Drivers and Staff
Transport
Local specialist: Camila Plat

Would Absolutely Return + Recommend KimKim to Others!
Japan | Oct 6 - Oct 29, 2026

Z
Zevi A.
Los Angeles, CA | Reviewed on Nov 11, 2026
Between gardens, foods, tours, museums, people, animals, every part of the trip was exceptional. It was amazing to see how much people care about and respect each other. There were so many little things that were incorporated into the culture that made a big impact, such as baskets under the table, hot towels before meals, umbrella stands next to urinals, plenty of public bathrooms that were all clean and had bidets in the toilets, and countless more. One of my favorite parts of the trip... Read more

Between gardens, foods, tours, museums, people, animals, every part of the trip was exceptional. It was amazing to see how much people care about and respect each other. There were so many little things that were incorporated into the culture that made a big impact, such as baskets under the table, hot towels before meals, umbrella stands next to urinals, plenty of public bathrooms that were all clean and had bidets in the toilets, and countless more.

One of my favorite parts of the trip was walking through the markets. Ayumi took us through the Tsukiji Outer Fish Market and Nakamise Shopping Street, which each blew me away with how many shops, snacks, and gifts there were. It was only a few days since the trip, but I couldn't help buying gifts already! Nishiki Market, Omicho Market, and the others we found along the way were each unique and captivated me the entire time. I didn’t want to leave!

Another part of the trip that stuck out was the Nakasendo. It was a beautiful combination of small towns, greenery, paved paths, dirt paths, and a mix of all of those things. I enjoyed walking from town to town and wish I could have stayed even longer in some of the areas to explore. On the other hand, it was the perfect amount of time to walk around for a couple of hours, check out some temples, eat a great local dinner, and head to bed.

I took countless photos and videos of the beautiful architecture, food, and nature throughout my trip that I will look back on forever. I'd absolutely go back to several of the places that I went to and would also like to explore new places like Osaka and Okinawa. I would absolutely recommend KimKim to others who are traveling to Japan for the first time because it helped us a lot with transportation, when to buy tickets, and where to go in a strategic order.

Hotel Review
Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo
kyoto

Great Onsen and buffet, small rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were a little small
Local specialist: Ada Huang

João and his team did a splendid job....
Portugal | Oct 28 - Nov 4, 2026

M
Manohar S.
Ramsey, NJ, USA | Reviewed on Nov 11, 2026
Overall João and his team did a splendid job. They had looked into every detail and have planned a variety of activities giving us a broad taste of Portugal…. We had a great time! Read more

Overall João and his team did a splendid job. They had looked into every detail and have planned a variety of activities giving us a broad taste of Portugal…. We had a great time!

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Friendly staff and clean and comfortable room.

Authenticity & Character
Portuguese in every way
Location
Central location
Staff
Everyone
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Great location and friendly staff

Authenticity & Character
Location
Right in the city center
Staff
Cleanliness & Comfort
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Nov 11, 2026

Dear Mano,

Thank you so much for your feedback! It was a real pleasure having you with us. I'm delighted to hear you had such a wonderful time exploring Portugal. Your kind words mean a lot to me and the entire team. Hope to welcome you back someday! 😊
Your friend in Portugal - João

We LOVED our trip!
South Korea | Oct 15 - Oct 24, 2026

Helen
Helen C.
Kalaheo, HI | Reviewed on Nov 11, 2026
We LOVED our trip! Jessica did a wonderful job of organizing our trip to include all of our interests we had shared with her. And Song, our guide who was with us through out the trip, went out of her way to accommodate needs we had. She was knowledgeable and fun, and by the time we were done we thought of her as a friend not just our guide. We had never traveled this way before, using a travel company like this and were hesitant to do so. However, KimKim really came through. We not only... Read more

We LOVED our trip! Jessica did a wonderful job of organizing our trip to include all of our interests we had shared with her. And Song, our guide who was with us through out the trip, went out of her way to accommodate needs we had. She was knowledgeable and fun, and by the time we were done we thought of her as a friend not just our guide. We had never traveled this way before, using a travel company like this and were hesitant to do so. However, KimKim really came through. We not only will use KimKim again if we travel, but we have already recommended them to our friends, this took the stress our of travel while still giving us a personalized trip that focused on the things we were interested in! Thank you, Jessica and Song! And Aloha to both of you!!!

Hotel Reviews
LE SEOUL HOTEL
Seoul

Very comfortable, and a great location. The breakfast was certainly adequate but not exciting!

Sea Cruise Hotel
Sokcho

Wonderful view and great location, and the view was incredible. The breakfast was amazing! The only drawback to this hotel is that there are. It enough elevators to get people up and down quickly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gyeongju Shilla Boutique Hotel Premium

This hotel was comfortable and certainly adequate, but we had to go outside to get to breakfast, which was ok but nothing special. And the staff at the hotel did not seem as friendly as elsewhere; this may have been a language issue in part.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Seoul Highlights
Explore Seoul Highlights
Seoul

We didn’t expect to be so delighted with dressing up in Hanbok clothes, but that was really fun, and the markets were incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Garden of Morning Calm, Nami Island, and Gangchon Rail Park Tour
Garden of Morning Calm, Nami Island, and Gangchon Rail Park Tour
South Korea

The Garden of Morning Calm might be my favorite experience of the trip! It poured on NAMI Island but we had fun anyway,and the Rail Park Tour was an unexpected delight!

Quality of Experience
Guides, Drivers and Staff
Song made every experience a great adventure!
Transport
 Hiking in Seoraksan National Park - Gwongeumseong Fortress Course
Hiking in Seoraksan National Park - Gwongeumseong Fortress Course
Sokcho

We love hiking and it is beautiful! The changing of the leaves was wonderful! And, as always, Song made sure we had a delicious meal,

Full Day Gyeongju Tour with Bulguksa Temple and National Museum
Full Day Gyeongju Tour with Bulguksa Temple and National Museum
South Korea
Private Transfer to Gyeongju with Andong Hahoe Village and Traditional Market Tour
South Korea

We don’t actually get to the market because the travel time was so long, I also wish we could have wandered around a bit more in Andong. Still it was a great day!

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Nov 11, 2026
Dear Helen, Thank you so much for your incredibly kind words! It truly means a lot to both Song and me. ❤️ It was such a pleasure helping you plan this trip, and I'm so happy to hear that you loved every moment of it. Song will be especially touched to know that you came away feeling not just that she was a wonderful guide, but that you had made a friend along the way! That's exactly what we hope to create at Kimkim: a trip that feels personal, meaningful, and stress-free, with wonderful... Read more

Dear Helen,

Thank you so much for your incredibly kind words! It truly means a lot to both Song and me. ❤️

It was such a pleasure helping you plan this trip, and I'm so happy to hear that you loved every moment of it. Song will be especially touched to know that you came away feeling not just that she was a wonderful guide, but that you had made a friend along the way!

That's exactly what we hope to create at Kimkim: a trip that feels personal, meaningful, and stress-free, with wonderful memories and connections that last long after the journey ends.

Thank you also for recommending us to your friends. Your support means the world to us!

Sending lots of warm wishes to you all, and a big Aloha from both Song and me! Hopefully our paths will cross again someday! 😊

Best Reagrds
Jessica

Five stars are not enough! Kimkim had everyth...
Japan | Oct 30 - Nov 9, 2026

J
Jay M.
Newark, NJ | Reviewed on Nov 11, 2026
Five stars are not enough! Kimkim had everything covered for us and Eleanor was available throughout the entire period. Having a driver available picking us up at the airport and also back to the airport was a huge plus. Eleanor had everything setup for us (hotel stays, train tickets, attraction tickets, everything!!!).
Guides Ken in Tokyo, Chiyoe in Osaka, Yasuko in Kyoto, and Akie in Hiroshima were all wonderful guides and fun to spend the day with. They were all very informative.
r/
Jay
Read more

Five stars are not enough! Kimkim had everything covered for us and Eleanor was available throughout the entire period. Having a driver available picking us up at the airport and also back to the airport was a huge plus. Eleanor had everything setup for us (hotel stays, train tickets, attraction tickets, everything!!!).
Guides Ken in Tokyo, Chiyoe in Osaka, Yasuko in Kyoto, and Akie in Hiroshima were all wonderful guides and fun to spend the day with. They were all very informative.
r/
Jay

Hotel Reviews
the b asakusa
Tokyo

Very helpful staff. 24 hour available coffee was a plus!

Authenticity & Character
Location
Easy to catch the metro.
Staff
Helped get our luggage sent to our next hotel.
Cleanliness & Comfort
VIA INN Prime Kyotoeki Hachijoguchi JR-West Group
Kyoto

Very helpful staff.

Authenticity & Character
Location
Right next to the train station, perfect!
Staff
Cleanliness & Comfort
Miyako City Osaka Hommachi
Osaka

Great breakfast

Authenticity & Character
Location
Staff
Very helpful staff
Cleanliness & Comfort
Asakusa Tobu Hotel

Largest room of our trip

Authenticity & Character
Location
Easy to walk to the metro
Staff
Very very helpful staff. Due to the previous earthquakes, our luggage didn’t arrive as expected from Osaka. Staff (wish I would have caught her name) really went the extra mile to get us our luggage.
Cleanliness & Comfort
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Nov 11, 2026

Hi Jay,

Thank you so much for taking the time to share your experience! It was a real pleasure helping you plan your Japan trip, and I'm so glad to hear that you had such a wonderful time 😊!

I'll be sure to pass your kind words along to our local team. They'll be thrilled to hear your feedback!

Thank you again for choosing kimkim and for letting us be part of your Japan adventure. Wishing you many more wonderful travels ahead!

Best,
Eleanor

A Month in France -- everything went very well...
France | Sep 16 - Oct 13, 2026

Steve
Steve B.
San Francisco, CA | Reviewed on Nov 11, 2026
A Month in France -- everything went very well. TLDR: Highlights for me were the hotels, the restaurants gastronomique, the expos in Paris and swimming in the bay at Villefranche-sur-mer. The rooms were almost all exceptional. We had asked to be booked into Adéle et Jules in Paris and that was a bit of a step-down from the other hotels so that is on us. We remembered it as being better, but in comparison to the others, it was not. Breakfasts were also all great. The nights full of sirens at... Read more

A Month in France -- everything went very well. TLDR: Highlights for me were the hotels, the restaurants gastronomique, the expos in Paris and swimming in the bay at Villefranche-sur-mer. The rooms were almost all exceptional. We had asked to be booked into Adéle et Jules in Paris and that was a bit of a step-down from the other hotels so that is on us. We remembered it as being better, but in comparison to the others, it was not. Breakfasts were also all great. The nights full of sirens at Le Terrasse made it difficult to sleep when jet lagged and it was impossible to get onto the rooftop cafe near sunset. The room and breakfast were awesome though -- the view was stunning. All the tours were great although I didn't buy any of the wines (I drink a lot of Bordeaux and NorCal wines so I'm spoiled.) We did buy a bottle of champagne as a gift to my French teacher though! Highly recommend the day trip to Reims to see the cathedral and taste champagne. All the drivers were great although the pick up at CDG was around 40 minutes late. Aix en Provence hotel to the train station was also late, but there appeared to have been a misunderstanding about arrival time -- it was OK but a little stressful. Also I didn't mention how much we liked the other hotels! Lyon had an amazing location and the view from the window of the river was really something (and the closed windows were very sound proof!) The garden and food at the hotel in Aix were phenomenal -- the walk to town was not ideal, but it was only 8 euros for a taxi home and they were easy to get. The expo in Aix of Toulouse Lautrec was great too -- thanks for getting the tickets ahead of time. And finally, Villefranche-sur-mer had the best ocean view for chilling out and we spent a lot of time on the balcony. There was the little issue at check out in that they had no record of pre-payment, but the extra charge was easily cancelled when the day crew took over the front desk. As I say to my family, "No complaining on the yacht." :-) Thanks again for everything and all your help.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Nov 12, 2026

Hi Steve,

Thank you for your message and for sharing your photos. They are great!
I am very glad you enjoyed your trip to France. It was a real pleasure to prepare this trip with you.
Hope to see you again in France soon!
Best regards,

Audrey

Greece trip October 20 - November 2, 2026
Greece | Oct 20 - Nov 2, 2026

D
Doug G.
Denver, CO | Reviewed on Nov 10, 2026
Mostly the trip was great. However, there were definitely a few places that could have been improved. Number one is logistics. For the Monemvasia portion, there was a lot of driving back and forth that could have been reduced by better planning. For instance, the day we went to Nafplio, we went right by Mystras. We could have combined the two and gotten rid of a fair amount of van time. Additionally, the Mani tour we took covered the same roads we took when going from Kalamata to Monemvasia.... Read more

Mostly the trip was great. However, there were definitely a few places that could have been improved. Number one is logistics. For the Monemvasia portion, there was a lot of driving back and forth that could have been reduced by better planning. For instance, the day we went to Nafplio, we went right by Mystras. We could have combined the two and gotten rid of a fair amount of van time. Additionally, the Mani tour we took covered the same roads we took when going from Kalamata to Monemvasia. Could have been combined, thus less van time, and more time for something else. Besides the logistics, there were two activities that I wasn't thrilled with. First, the tour of Mani region with Leah was basically all day in the van. There should have been more stops and activities along the way. For instance, there was an interesting cave near our route that we could have visited, etc. The other tour that didn't go especially well, was the tour of Palamidi Castle. The bike around that tour was great. The reason the castle tour didn't go well, was because we were a little late for the tour and our guide (Matinni?) was not happy. She tried to abbreviate the tour, and as such, we didn't see much, or learn much, on the tour. We were all dissapointed. Otherwise, the guides were very good and knowledgeable and did a good job of answering our questions, of which there were many. Additionally, the tour company did a good job of trying to adjust to the weather and changing tours around to accommodate weather issues. I think that with a bit more thought to logistics, and understanding the group needs better (no long van rides as a tour) the trip would have been fantastic.

Hotel Review
Villa Vager Mani
Mani, Peloponnisos

What a cool place! So interesting as a place to stay, and very friendly hosts. My favorite place to stay on the whole trip.

Authenticity & Character
It's age, arrangement for rooms and overall beauty.
Location
It was a bit far from town, with no easy transportation options.
Staff
The Owners
Cleanliness & Comfort
The room had a lot of space and was very unique and comfortable.
Activity Review
Guided Hike Through Ridomo Gorge
Guided Hike Through Ridomo Gorge
Greece

Fun to have a day in nature with some educational opportunities, but mostly just a really fun hike. I really enjoyed the rock scrambling and being out in nature away from lots of people.

Quality of Experience
See above
Guides, Drivers and Staff
Guide understood what we wanted to get out of the hike.
Transport
No problems. On time.
Local specialist: Gustavo Camperos

Isabel helped us create our dream honeymoon
Puerto Rico | Oct 25 - Oct 31, 2026

S
Shea P.
Denver, CO | Reviewed on Nov 10, 2026

Isabel helped us create our dream honeymoon in Puerto Rico! She even helped us out when we were on the Island and late for excursions or needing adjustments.

Local specialist: Isabel Rosario

Great trip!
Greece | Oct 20 - Nov 2, 2026

Nancy
Nancy C.
Denver, CO | Reviewed on Nov 10, 2026
We had a great trip. Our guides were knowledgeable and interesting. They helped us understand Greek history and the significance of what we were visiting. We ate well and did a variety of activities. Our group was interested in an active vacation (walking, hiking, e-biking, etc) and Gustavo was able to customize our tour to accommodate that. We preferred to spend several days in one location instead of moving hotels every day, and the way the tour was laid out that worked fairly well. Read more

We had a great trip. Our guides were knowledgeable and interesting. They helped us understand Greek history and the significance of what we were visiting. We ate well and did a variety of activities. Our group was interested in an active vacation (walking, hiking, e-biking, etc) and Gustavo was able to customize our tour to accommodate that. We preferred to spend several days in one location instead of moving hotels every day, and the way the tour was laid out that worked fairly well.

Hotel Reviews
Athens Manor Houses
Athens

Great location, good rooms, nice breakfast. It was nice to be able to walk out the door and be in the heart of Athens. We were able to walk to many of our activities here.

Authenticity & Character
Our room was right on the street but not noisy at all. Several of the walls of the room were thick rock and the ceilings were high. It had a lot of character.
Location
The hotel was on a smaller road just off a main street right in the middle of Athens. It was very convenient to all our tours there.
Staff
Cleanliness & Comfort
Villa Vager Mani
Mani, Peloponnisos

The staff was great. The breakfasts were lovely. We ate out on a terrace with a nice view. Each room was very different. Ours was huge with a view of the sea and a small private terrace.

Authenticity & Character
Location
The place has a lot of character, but it is in the middle of nowhere. We had to take a van or get a taxi to go anywhere. There were 2 taverns you could walk to, but that's all there was of the local "town".
Staff
Cleanliness & Comfort
Kinsterna Hotel Monemvasia
Monemvasia Peloponnese

This hotel seems like it's a destination all in itself. They have a fantastic breakfast buffet with lots of locally harvested items. There are two swimming pools, walking trails, horses, bee keeping, grapes (wine), olive and fig trees on the property. There are multiple activities each day. For us, since we were going to other locations for tours, we didn't take advantage of all the options at the hotel.

Authenticity & Character
The rooms were interesting. Ours had a vaulted rock ceiling and a nice bathroom with a heated floor. The place is huge. The gardens were spectacular.
Location
This hotel isn't in Monemvasia proper. It's on a large estate with lots of activities. It seems more suited to doing things on the property (olive harvesting, honey extracting, horses, wine tasting, swimming, etc) than as a base to do other things. We went to Sparta from there and it was a long drive. We also went to Monemvasia proper and had to get a taxi to get back to the property.
Staff
Cleanliness & Comfort
This was one of the nicer hotels we stayed at.
Sofitel Athens Airport
Athens

The only reason to stay at this hotel is because it's a short walk across one street to get inside the airport. We had a very early morning flight so this was convenient. They did make us box breakfasts since we were leaving our rooms at 4:00am, which was nice. They had a pool and a spa but there is nothing around the hotel to do. It's between a highway and the airport building.

Authenticity & Character
It's a huge, faceless hotel. The food was twice the price of any of our other meals.
Location
The airport is a 2 minute walk from the hotel.
Staff
Cleanliness & Comfort
Leto Nuevo Hotel
Nafplio

The location of this hotel was great. It was easy to walk to various things, and there was a nice view. The breakfast buffet was nice. But our room had a tiny bathroom and the second set of stairs to the room were steep with a low handrail. It had maybe just a little too much "character" for us.

Authenticity & Character
The hotel had a bit too much character. The bathroom was tiny, and when it rained water came up from under the vinyl tile floor. We had to climb 2 steep sets of stairs to get to our room.
Location
The hotel was located in the older part of town. It was easy to walk to restaurants, the port, the castle on the hill behind the town.
Staff
Cleanliness & Comfort
The tiny bathroom was a bit of a trick to navigate. (Our knees hit the wall in front of the toilet.)
Activity Reviews
Private Acropolis & Highlights Walk with Food Tastings
Private Acropolis & Highlights Walk with Food Tastings
Athens

Our guide was very knowledgeable and answered all our questions. He gave us an interesting tour which we really enjoyed. We saw the main highlights of Athens this day, walking the whole way. We ended up at "the best Gyro place" in Athens which really was very good.

Quality of Experience
Guides, Drivers and Staff
Our guide had a PhD and was very knowledgeable and interesting.
Transport
The best part is we didn't need transport! We walked from our hotel.
Private Cooking Class in Nafplio
Private Cooking Class in Nafplio
Nafplio

This class was really well done. Everything tasted great. The recipes were things that we think we will actually make when we are home -- not too complex and no strange ingredients. We really enjoyed the chef. We also got some great restaurant recommendations from him. We ate at one of them the next night and had a great meal.

Quality of Experience
This was one of my favorite experiences.
Guides, Drivers and Staff
The chef was great - he was a good teacher.
Transport
Our van driver showed up on time both ways.
Private Tour of the Villages of Mani (from Kalamata)
Private Tour of the Villages of Mani (from Kalamata)
Kalamata

Our driver was knowledgeable and interesting, but there was a lot of driving. I thought we might have stopped at several of the villages to look around, but we only stopped at the furthest one and then retraced our path back to Kalamata. The region was interesting with a rich history and the views were pretty, but it was a lot of driving.

Quality of Experience
There was a lot of driving. I thought maybe we would get out at several of the villages and look around, but we really only stopped at the furthest town and then drove back the same way. Then it turned out the next day when we were moving from Kalamata to Monemvasia, we retraced most of the same roads and stopped, again, in the same village. Perhaps in hindsight doing this activity on the moving day might have made more sense.
Guides, Drivers and Staff
Our driver gave us a running description of what we were looking at, and of the history of the region - which was very interesting. She was very good.
Self-Guided Lycabettus Hill Visit
Self-Guided Lycabettus Hill Visit
Athens

I took the funicular to the top, while a couple of our folks walked up. It turns out there are no views from the car because it's underground. I ended up walking down with the others in our group and it wasn't that far. The views from the top were nice, but there wasn't much to do other than eat at the restaurants which we didn't do because we had other meals planned. The walk to and from our hotel to the base of the hill was a workout in itself. The only minor complaint was that on the original itinerary this was listed as a morning activity, but we had an e-bike tour at 10:00 am so there wasn't time to do it after breakfast and before the tour. Some of us skipped this, and some of us did this in the afternoon between other activities.

Private Guided Trip to Mystras with Traditional Lunch
Private Guided Trip to Mystras with Traditional Lunch
Monemvasia

The tour of the old city was very interesting, and the restaurant for lunch was great. Apparently the big hall had been closed for years going restoration and was open now. It was well done with a large display of fantastic costumes from the period. The room itself was huge and impressive. The other buildings were interesting to see. We started at the top and walked down amongst the ruins. The restaurant afterwards was great. We got to eat outside in a glass room with nice views that stayed warm - completely outside would have been a bit cool. We had a really nice meal there. The only scheduling issue was that Sparta was quite a drive from Monemvasia. We spent quite a while in the van. But I wouldn't have wanted to miss this tour.

Quality of Experience
Food
The restaurant was very good.
Guides, Drivers and Staff
E-Bike to Gialova, Voidokilia Beach & Kalamaris Waterfall
E-Bike to Gialova, Voidokilia Beach & Kalamaris Waterfall
Greece

The weather (and a local event) precluded us going to the beach but we did an alternative e-bike tour that was great. We biked around Messene. on small roads among olive trees, ate fresh figs, visited an old monastery that was lovely (Andromonástēro), and saw the ruins of an ancient sports complex that a guy made his life's work to excavate. Our guide was knowledgeable and brought a picnic to end our bike tour with.

Quality of Experience
I really enjoyed the alternate bike location at Messene. We were on dirt roads with no traffic for most of the ride, and we saw lots of interesting things. The monastery is definitely a hidden gem (Andromonástēro).
Guides, Drivers and Staff
Vineyard Hike with Lunch & Local Wine
Vineyard Hike with Lunch & Local Wine
Monemvasia

We walked through vineyards and olive orchards. Our guide was a 4th generation local and she was great. We really enjoyed hearing about the history of the region and about the ages and different varieties of olive trees. The wine tasting was nice and the meal afterwards was delicious.

Quality of Experience
Food
The meal was lovely.
Guides, Drivers and Staff
We really enjoyed talking with our guide as we walked around the property.
Nafplio E-Bike Adventure
Nafplio E-Bike Adventure
Nafplio

We ended up going to a different location but it was more interesting than what was scheduled. We had an interesting discussion about politics and history with our guide, which we really enjoyed. The e-bikes were very nice and worked well. We did go to the castle but I feel like we missed some of the more interesting parts of it. Our tour of the place was done by another guide and it seemed pretty cursory.

Quality of Experience
The e-bike tour was great. The castle tour was ok.
Guides, Drivers and Staff
Our e-bike guide was good. The castle guide was just so-so.
Private Coastal Hike with Picnic
Private Coastal Hike with Picnic
Nafplio

This was less interesting than some of our other activities. We walked along the coast to an old church where we had a small picnic. We had the same guide as the day before but this day he spent a lot of time on the phone and seemed less interactive with us.

Quality of Experience
We saw this path from the e-bike tour the day before, so the scenery was nothing new. If the day had been warmer, a swim would have been nice. But this time of year it was too cool.
Self-guided Tour of Monemvasia
Self-guided Tour of Monemvasia
Greece

We missed having a guide while touring this town. It turns out that our hotel could have given us a guided tour if we had known to arrange it in advance. The town was interesting, and we hiked to the church at the top of the hill, but we really didn't know the significance of what we were looking at. It started to rain so we ended up getting a quick bite in a cafe and then taking a taxi back to the hotel.

Culinary Walk, Olive Oil Tasting & Lunch
Culinary Walk, Olive Oil Tasting & Lunch
Kalamata

We enjoyed this tour but because of the schedule we were pretty tired when we started. This was our fault - we should have talked to the guide right away about what we needed. As it was, we walked around Kalamata more than we probably should have. The spice shop was interesting, and our olive oil tasting was really good - i found it very interesting. But the coffee shop was lost on us because most of our group doesn't drink coffee, and the rest didn't want strong coffee at the end of the day. When it was time everyone was too tired to go eat the meal that was scheduled. We felt bad about that - we should have talked to the guide about moving things up. The guide did help us get taxis back to our hotel at the end of the tour.

Quality of Experience
The olive oil tasting was great.
Transport
We ended up taking 2 taxis back to the hotel because it wasn't in Kalamata proper.
Authentic Athens Awaits: The Petralona Experience
Authentic Athens Awaits: The Petralona Experience
Athens

I really enjoyed this tour. We walked through a residential neighborhood of Athens. Our guide told us about the history of that region, and then we ate at a local restaurant. The food was great, and it was nice to be outside of the touristy parts of town.

Quality of Experience
Guides, Drivers and Staff
The guide was very knowledgeable and interesting.
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Nov 11, 2026

Hi Nancy!

It's wonderful to hear that you had a good time and especially enjoyed the active component of the trip that we worked so hard to achieve together.

That level of adaptability and flexibility is what we strive for most at kimkim, ensuring that each trip can truly be tailored to your interests.

As you discover more and more destinations, it will be a pleasure to continue delivering that experience for you.

Julia and the team at Kimkim made travel plan...
Portugal | Oct 20 - Nov 2, 2026

Becky
Becky K.
Minneapolis, MN | Reviewed on Nov 10, 2026
Julia and the team at Kimkim made travel planning so delightful! They were quick to respond to any questions, concerns, or needs. Having team members located in Europe made support readily available while traveling through different time zones.
Kimkim was easy to work with while in the planning stages of our trip. They gave us several options, were flexible when we chose to do our own thing, and were extremely helpful in organizing it all in the end. Making it seamless and easy for us...
Read more

Julia and the team at Kimkim made travel planning so delightful! They were quick to respond to any questions, concerns, or needs. Having team members located in Europe made support readily available while traveling through different time zones.
Kimkim was easy to work with while in the planning stages of our trip. They gave us several options, were flexible when we chose to do our own thing, and were extremely helpful in organizing it all in the end. Making it seamless and easy for us to enjoy the journey while they planned and organized all the details of our day to day. They focused on supporting the Portuguese culture and used locals employed in local tourism, which I appreciated.
Our itinerary included travel both by train and private drivers, which often were also our guide for the day. I loved using the Kimkim app. where our schedule was simple to follow and easy to use while boarding the train or confirming a guided excursion. I never had to wonder where a ticket or confirmation number was, nor worry if I had misplaced it!
Each guide was excellent. They were knowledgeable, personable and timely, often giving additional suggestions as they got to know us. I always felt safe and respected.
Our hotels were always located in “the perfect spot”. Loving to walk, we were easily able to get to many sites and used Ubers when necessary, making it a quick and easy return.
Some of our hotel rooms were very tight for space. (Jardim da Batalha Boutique Hotel in Porto: very quaint w excellent breakfast!!) and (Hotel Oslo in Coimbra)
Not spending much time in the room made it tolerable, but a bit more space would’ve been a nice comfort.
I especially enjoyed our hotel in Evora; Hotel Albergaria do Calvario. It was an old convent that used to make olive oil. The charm, comfort and excellent breakfast it provided won’t be forgotten. The rooms were large and very comfortable!
Residence Inn in Lagos was in an excellent location, but could’ve used some updating.
All staff throughout our journey were helpful and knowledgeable!
Our last night in Lisbon we stayed at Melia Aeroporto: very conveniently located by the airport, even when schulpping luggage!

Tuk-tuk in Lisbon was a great way to see highlights, avoid crazy traffic and pedestrians, and learn about the city. We had an exceptional guide, Antonio, who went out of his way to pick us up and then drop us off where we were planning to have dinner. Highly recommend!!

Would highly recommend a day trip to the Schist Villages(not supported by kimkim yet) but easy to set up. Our guide Miguel was wonderful to spend the day with.
The coast is beautiful and a must to see. I prefer the less traveled areas myself. We went to Sintra, Peña Palace, (which was impressive) and were to follow that w Quinta da Regaleria, but our guide Louis(highly recommend!!) thought it would way too much to fit in one day, so he suggested an alternative plan which included time along the coast, which was lovely!
Lots of great memories and will highly recommend Kimkim to others!

Hotel Reviews
Jardim da Batalha Boutique Hotel by Shiadu
Porto

Rooms are small but it has a quaintness to it, has an excellent breakfast and the staff were awesome!!

Authenticity & Character
Location
Staff
Very helpful and always pleasant with a greeting!
Cleanliness & Comfort
Rooms very tight for space
Hotel Oslo Coimbra
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Albergaria do Calvário
Évora

Excellent place to end and start your day!! Comfortable and very spacious room, excellent staff, breakfast, and the charm is lovely!

Authenticity & Character
Great historical place.
Location
Staff
Eye pleasant. Were able to leave luggage prior to room availability.
Cleanliness & Comfort
Exceptional!
Residence Lagos
Lagos
Authenticity & Character
Location
Very close to everything!
Staff
No staff generally seen except for morning kitchen staff.
Cleanliness & Comfort
Needs a little TLC.
Meliá Lisboa Aeroporto
Lisbon

Had a lite diner which was likely the worst food of my time in Portugal. Disappointed, when there wasn’t much for other options. Breakfast buffet looked excellent however! Nice job with that!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Self-Guided Vila Nova de Gaia Port Lodges
Self-Guided Vila Nova de Gaia Port Lodges
Porto

Enjoyed our ramblings through the ups and downs of this city.

Douro Valley Day Trip with Wine Tastings & River Cruise
Douro Valley Day Trip with Wine Tastings & River Cruise
Porto

Enjoyed our two winery stops, the views, and drive through the countryside.

Quality of Experience
Great wine tastings in a beautiful place.
Food
Our lunch stop was very tasty.
Guides, Drivers and Staff
All were exceptional and very knowledgeable.
Transport
Private Exploration of the Costa Vicentina - Hiking on the West Coast, Lunch & Coastal Sightseeing
Private Exploration of the Costa Vicentina - Hiking on the West Coast, Lunch & Coastal Sightseeing
Lagos (Algarve)

Fun easy hike with beautiful views while learning about the area.

Quality of Experience
Food
Local! 🤗
Guides, Drivers and Staff
Great guide, Joan,(John) that made the day enjoyable, relaxed and informative.
Transport
Timely, text with updates.
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Private Sintra & Cascais Day Trip with Pena Palace & Quinta da Regaleira Visit
Lisbon
Quality of Experience
Enjoyed the hearing about the history of the Palace and Monastery.
Guides, Drivers and Staff
Transport
Ponta da Piedade Kayaking Adventure
Ponta da Piedade Kayaking Adventure
Lagos (Algarve)

Unfortunately, due to large swells and changing weather, this got canceled.

Quality of Experience
N/A
Guides, Drivers and Staff
I got a text regarding the weather change and the need to cancel or reschedule our kayaking adventure. Humberto reached out to me as soon as he was aware of the adverse weather to see if we could reschedule, but unfortunately, we weren’t able to do so. I appreciate their willingness, efforts and also knowledge in regards to the safety of their clients!! On my bucket list list for next visit.
Transport
N/A
Atlantic Coast Scenic Transfer: Arrábida, Porto Covo, Vila Nova de Mil Fontes and Lagos
Atlantic Coast Scenic Transfer: Arrábida, Porto Covo, Vila Nova de Mil Fontes and Lagos
Portugal

We were so lucky to have Luis as our private driver again. He wasn’t hired as a guide this day, but he took that role on and continued to share his knowledge with us, finding the perfect places to stop to enjoy the beautiful scenery, eat a great meal and make the drive to Lisbon fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Food Walk
Food Walk
Coimbra
Quality of Experience
Guides, Drivers and Staff
Lagos Evening Food Walk
Lagos Evening Food Walk
Lagos (Algarve)

Fun, fact-filled evening with a wonderful variety of of foods to sample in small local restaurants.

Quality of Experience
Food
Guides, Drivers and Staff
Private Tuk-Tuk Experience Along the 28 Tram Route
Private Tuk-Tuk Experience Along the 28 Tram Route
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Bussaco Forest Walk
Bussaco Forest Walk
Coimbra
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Walking Tour: Exploring Lagos Old Town
Self-Guided Walking Tour: Exploring Lagos Old Town
Lagos (Algarve)

A very easy walk around the city.

Quality of Experience
Loved all the designs in the walkways, the beautiful beaches, and vibrant riverwalk area.
Local specialist: Julia Reed

Great Experience!
Norway | Oct 28 - Nov 3, 2026

Robert
Robert J.
Chicago, IL | Reviewed on Nov 10, 2026
Although my wife and I are experienced travelers, we felt we needed help in planning our trip to Norway. We engaged the Kimkim team to assist in planning and are very glad we did! The team solicited our input as to what things we wanted to do and see on our trip. From there, they booked the hotels, travel and excursions for the six day trip. The hotels were all very nice, especially our waterfront room at the Flåm Marina Hotel. Breakfast was included at each stop which was convenient. All the... Read more

Although my wife and I are experienced travelers, we felt we needed help in planning our trip to Norway. We engaged the Kimkim team to assist in planning and are very glad we did! The team solicited our input as to what things we wanted to do and see on our trip. From there, they booked the hotels, travel and excursions for the six day trip. The hotels were all very nice, especially our waterfront room at the Flåm Marina Hotel. Breakfast was included at each stop which was convenient. All the travel and connections were flawless. The excursions provided by the Kimkim team exceeded our expectations. We enjoyed the private sauna experience in Flåm as well as the waterfall hike, which we would have overlooked if we had booked things ourselves. We had walking tours in Oslo, Flåm and Bergen, and our guides (Minji, Luis and Thomas respectively) were friendly and knowledgeable. As it was off season in Norway, we were in small groups which made for a more intimate and casual experience. All of our tickets, confirmations and vouchers were stored on the Kimkim app which made for easy access. The team was also very responsive and available by chat whenever we had questions. Overall we were delighted with the trip and highly recommend Kimkim as a travel planner!

Hotel Reviews
Flåm Marina
Flåm

Small hotel, situated on the waterfront in Flåm. The staff was very friendly and we had beautiful view of the fjords and mountains right from our deck! Only a five minute walk from the Flåm railway.

Authenticity & Character
Location
Right on the water
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Right in the harbor area, one block from the Mount Floyen funicular. Close to everything! Friendly staff and rustic charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Ten minute walk from the train station and from harbor. Friendly staff and pleasant accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Floating Sauna Experience - Flam
Private Floating Sauna Experience - Flam
Flåm

Lot of fun! This is not something we would have booked ourselves but glad we did! Floating sauna, 192 degrees F, water was 46 degrees F if you dared make the plunge!

Quality of Experience
Guides, Drivers and Staff
Viking Valley Njardarheim (enterance tickets included)
Viking Valley Njardarheim (enterance tickets included)
Gudvangen

Interesting re-enactment of Viking life. As it was off-season, there were not many people around, but those that were, were friendly and knowledgeable. We got to shoot the bow and arrow as well as learn axe throwing. Our visit included a 45 minute guided tour in English which touched on aspects of Viking life back in the day.

Guides, Drivers and Staff
Waterfall Hike & Stegastein Viewpoint Experience
Waterfall Hike & Stegastein Viewpoint Experience
Norway

Luis, our guide, first drove us to a lookout atop a mountain overlooking Flåm. The views were glorious! Then he brought us on an approx 4km hike up to a waterfall, which was also very pretty.

Quality of Experience
Guides, Drivers and Staff
Luis was a good guide!
Transport
Essential Oslo Walking Tour
Essential Oslo Walking Tour
Oslo

Minji, our guide, was very friendly and knowledgeable. As it was off season, my wife and I were the only ones in the group, so we had a private tour!

Quality of Experience
Food & Culture Walk
Food & Culture Walk
Bergen

Our guide, Thomas, was friendly and knowledgeable. We had a number of stops and discussed some of the cultural and historical aspects of Bergen.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 11, 2026

Dear Robert,

Thank you so much for your lovely review and for sharing so many beautiful photos with us! It's wonderful to see your memories from Norway, and I'm absolutely delighted to hear you and your wife had such a great experience :)

It was truly a pleasure helping you plan this trip, and we'd love to welcome you back for another Norwegian adventure!

Wishing you both all the best and many more wonderful travels!

Warm regards,
Mar

Fun time on Highlights of Ecuador!
Ecuador | Oct 24 - Oct 30, 2026

C
Charlotte R.
Minneapolis, MN, USA | Reviewed on Nov 10, 2026

Karla did a great job putting together an itinerary for our one week Ecuador trip. Transfers, hotel check ins, and activities were all well coordinated. We enjoyed a large variety of activities and a combination of private and group day trips, as the itinerary encompassed highlights of the central part of the country. If you are excited to travel, but not about the planning, Kim Kim is a good choice!

Local specialist: Karla Guerrero
Karla
Karla Guerrero
Local specialist in Ecuador | Replied on Nov 11, 2026
Dear Charlotte, Thank you so much for your kind words and for trusting me to organize your Ecuador adventure! It was a pleasure helping you and Tricia discover the highlights of Ecuador. I’m so happy to hear that you enjoyed the variety of activities and that everything went smoothly throughout your trip. I hope you both take home wonderful memories of your time here. And if you ever feel like exploring more of South America, I would be delighted to help you plan your next adventure in... Read more

Dear Charlotte,

Thank you so much for your kind words and for trusting me to organize your Ecuador adventure!

It was a pleasure helping you and Tricia discover the highlights of Ecuador. I’m so happy to hear that you enjoyed the variety of activities and that everything went smoothly throughout your trip.

I hope you both take home wonderful memories of your time here. And if you ever feel like exploring more of South America, I would be delighted to help you plan your next adventure in destinations such as Peru, Colombia, Chile, Argentina, Bolivia, and beyond!

Thank you again for choosing KimKim and for taking the time to share your experience. Your feedback means a lot to me!

A big hug from Ecuador,
Karla

We couldn’t have asked for a better experience for our once-in-a-lifetime mother-daughter trip than our Immersion Morocco tour.
Morocco | Oct 6 - Oct 16, 2026

jess
jess m.
Newark, NJ | Reviewed on Nov 10, 2026
We couldn’t have asked for a better experience for our once-in-a-lifetime mother-daughter trip than our Immersion Morocco tour. Our driver, Ahmed, was reliable, punctual, informative, funny, fun, and thoughtful. After 11 days and almost 2000 kilometers and many hours of sharing each other’s music and trading stories about families, sports, everyday customs and courtesies, it felt like we parted as friends who’d learned a lot about each other’s country. Aside from some weather-related... Read more

We couldn’t have asked for a better experience for our once-in-a-lifetime mother-daughter trip than our Immersion Morocco tour. Our driver, Ahmed, was reliable, punctual, informative, funny, fun, and thoughtful. After 11 days and almost 2000 kilometers and many hours of sharing each other’s music and trading stories about families, sports, everyday customs and courtesies, it felt like we parted as friends who’d learned a lot about each other’s country.

Aside from some weather-related changes in itinerary, everything ran smoothly. All the hotels were lovely and in good locations for further exploration on our own. The city guides were professional and knowledgeable and added much to our understanding of what we were seeing, whether historical sites or architecture or everyday life in souks and villages. We really did feel “immersed” especially when we were welcomed into homes for home-cooked meals (always better than any restaurant) and a memorable excursion through a Rose Valley village.

We had tried to prepare for the trip by reading about Morocco but nothing came close to the detail and nuances we gained from Ahmed, our city guides, and just getting ourselves off the beaten path.

We highly recommend Morocco Immersion to anyone and will definitely use them again if we are lucky enough to return (which we DO plan to do someday!).

Hotel Reviews
Riad Nesma Suites & SPA
Medina, Marrakech

Lovely staff. Beautiful building with quiet nooks and a lovely roof top. Great location...on the edge of the souks, easy walking distance of the Djemaa el-Fnaa, easy landmarks to find our way home.

Authenticity & Character
The tile work, the interior "courtyard",
Location
See above
Staff
Always smiling . They made us feel welcome in every way.
Cleanliness & Comfort
Spotless,
Kasbah Tiziri
Kelaat Mgouna

Gorgeous compound...buildings and garden. Excellent service. 5-course dinners!

Authenticity & Character
Restorations are faithful to the style while also having modern comforts
Location
Looks out over open space in the valley
Staff
Super attentive proprietors
Cleanliness & Comfort
No complaints or issues at all.
Sahara Stars Luxury Camp
Merzouga

Our "tent"/"cabin" was absolutely gorgeous

Authenticity & Character
Probably not as authentic as if we were actual nomadic people, but one could easily imagine what life would be like
Location
In the Sahara, facing beautiful dunes.
Staff
Cleanliness & Comfort
Riad Nila
Chefchaouen

Absolutely gorgeously renovated buildings in the heart of the old city. Decorated with a modern touch (contemporary art) mixed with tradition.

Authenticity & Character
A blend of modern and tradition.
Location
Super easy access to the souks, main square, the river, and trails.
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

Super comfortable. Rooms are off the balcony of a central atrium. Really pleasant rooftop. Gorgeous floor-to-ceiling tile and carved plaster decor.

Authenticity & Character
Spectacular tile and carved plaster decor
Location
Staff
Absolutely wonderful. friendly, attentive to our needs. Amazing breakfasts!!!
Cleanliness & Comfort
The bathroom fixtures were a little outdated but were absolutely serviceable
Hotel des Oudaias
Rabat

A little older and less "fancy" than other places on our trip, but definitely comfortable, clean, and well-staffed. Best tea of our whole trip! The dining room had very interesting art work and paintings. Had an elevator! Definitely felt hotel-like after all the beautiful riads we'd been in during our trip.

Authenticity & Character
You knew you were no longer in a riad. But definitely comfortable in a traditional hotel way.
Location
A little bit more of a business feel to the neighborhood; near the medina but a little removed from it.
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian

No place like Patagonai
Patagonia | Oct 25 - Nov 8, 2026

Katie
Katie F.
Franklin, NC | Reviewed on Nov 10, 2026
Our trip to Patagonia was all that we had hoped for and more. We not only took an amazing cruise but visited areas that others rarely get to see. Our trip to the Marble Caves stands out. It was a challenge to get there but well worth it. Luis, our driver, was excellent. 65Had basically came down to details from our original trip not being set up for our eventual trip. 2 times drivers were expected to pick us up and 2 times they had the wrong timing on their information and we were left... Read more

Our trip to Patagonia was all that we had hoped for and more. We not only took an amazing cruise but visited areas that others rarely get to see. Our trip to the Marble Caves stands out. It was a challenge to get there but well worth it. Luis, our driver, was excellent. 65Had basically came down to details from our original trip not being set up for our eventual trip. 2 times drivers were expected to pick us up and 2 times they had the wrong timing on their information and we were left stranded. Marcela however, always got the issue fixed. We had a few difficulties with drivers/guides unable to speak English, but we were always able to figure it out.
My favorite part of the trip was our 2 days Puma hunting. Our guide and driver did an outstanding job and we saw 2 Pumas.

Activity Review
Photo Safari Puma Tracking
Photo Safari Puma Tracking
Patagonia

I really enjoyed this portion of the trip. We spotted 2 Pumas on our 2nd day. They were very far away but it was thrilling nonetheless. It became a bit tedious when we travelled the same area over and over but I know they were looking in the best spots.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Nov 11, 2026
Hi Katie, Thank you so much for taking the time to share such thoughtful feedback. I was delighted to hear that your Patagonia adventure was everything you had hoped for. It is wonderful to know that the remote locations you were able to visit made such a lasting impression. I'm also grateful for your understanding of the situations that came up along the way. While I'm glad we were able to address them as they arose, your feedback is invaluable in helping us continue to improve the... Read more

Hi Katie,

Thank you so much for taking the time to share such thoughtful feedback. I was delighted to hear that your Patagonia adventure was everything you had hoped for. It is wonderful to know that the remote locations you were able to visit made such a lasting impression. I'm also grateful for your understanding of the situations that came up along the way. While I'm glad we were able to address them as they arose, your feedback is invaluable in helping us continue to improve the experience we offer our travelers.

I loved helping you plan this long-awaited adventure from the very beginning, and I hope to have the opportunity to help you plan another journey to South America in the future. Perhaps we could focus on the wildlife of the Atacama Desert and Easter Island, two destinations with fascinating birdlife, unique ecosystems, and extraordinary landscapes.

Thank you for traveling with us, and I wish you many wonderful adventures ahead!

All the best,
Marcela

Eleanor was absolutely stellar. She planned ...
Japan | Oct 18 - Nov 1, 2026

H
H.C. M.
Seattle, WA | Reviewed on Nov 10, 2026
Eleanor was absolutely stellar. She planned an amazing trip for us that surpassed our widest expectations. She was responsive, helpful, and generous with ideas and suggestions. She is a star.
Our accommodations were all fabulous, particularly the Ryokan in Naishima, the hotel in Kyoto and in Wakka.
All of the guides were great, but our Hiroshima guide was truly outstanding.
Read more

Eleanor was absolutely stellar. She planned an amazing trip for us that surpassed our widest expectations. She was responsive, helpful, and generous with ideas and suggestions. She is a star.
Our accommodations were all fabulous, particularly the Ryokan in Naishima, the hotel in Kyoto and in Wakka.
All of the guides were great, but our Hiroshima guide was truly outstanding.

Hotel Reviews
Naoshima Ryokan Roka
Naoshima

This ryokan is outstanding! It is probably the most amazing place I have ever had the pleasure of staying. The location is perfect for accessing art on the island, and the tranquil 8 room setting, replete with private baths in the room, is wonderful. The meals are exquisite, with perfectly prepared Japanese delicacies in artful presentation. A nice in a lifetime experience.

Authenticity & Character
This is a serene and sophisticated ryokan in a tranquil setting. Every need will be catered to.
Location
The hotel is in walking and biking distance to The New Museum and to the art houses in town. Complimentary electric bicycles and shuttle service are available on site.
Staff
The staff is courteous and will meet your every need.
Cleanliness & Comfort
Stunning, spacious rooms with private baths overlooking beautiful outdoor areas.
Wakka
Ehime

The location of this beautiful hotel is perfect. Located on the water, the views are stunning and the food is amazing. We stayed in one of the 8 private large separate units that included a hibachi dinner on the porch of the unit. It was one of the best meals f our trip.

Authenticity & Character
The tranquility of the location and the meticulous service are outstanding.
Location
This hotel is in an exquisite location on the water. The views are beautiful.
Staff
Lovely, helpful staff who go above and beyond to provide the guest with a comfortable experience.
Cleanliness & Comfort
Kyoto Umekoji Kadensho - Private Bath Facility

This hotel provides an upscale and authentic experience. Tatami mats throughout the facility ensure cleanliness and tranquility. The baths are large and lovely, and the food is excellent.

Authenticity & Character
Location
Located across from a train station with a five minute ride to central Kyoto.
Staff
Cleanliness & Comfort
Activity Review
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima

This is a must-do experience for any visitor to Japan. The Peace Museum is a moving and profound experience. I will never forget it, and I believe every visitor should experience it in order to fully appreciate both history and human behavior.

Quality of Experience
Guides, Drivers and Staff
Our guide was fantastic. She had a comprehensive understanding of Japanese history, culture, and Japan’s historical importance.
Transport
Local specialist: Eleanor Chen

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