Kimkim Trip Reviews

4.8
Based on 6,773 ratings
Read 6,773 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A Honeymoon Miracle Trip
Indonesia | Jul 22 - Aug 12, 2022

Ben
Ben C.
Bellingham, WA | Reviewed on Feb 07, 2023

We have only amazing things to say about our experience with Alisha and the trip she planned for us. We first started planning our honeymoon by ourselves and quickly got overwhelmed by planning a 3 week trip to the south or southeast pacific having no experience in the region. We reached out to KimKim and Alisha had an incredible 3 week itinerary across Java, Bali, and the Komodo Islands to us in a week or less. She was super responsive to our requests for changes or alternatives and came up... read more

We have only amazing things to say about our experience with Alisha and the trip she planned for us. We first started planning our honeymoon by ourselves and quickly got overwhelmed by planning a 3 week trip to the south or southeast pacific having no experience in the region. We reached out to KimKim and Alisha had an incredible 3 week itinerary across Java, Bali, and the Komodo Islands to us in a week or less. She was super responsive to our requests for changes or alternatives and came up with so many wonderful options. To put the icing on Alisha and KimKim's cake, they were able to rebook our entire trip for two weeks later after me and my new wife contracted COVID after our wedding.

We ended up with the most magical trip including exploring millennia-old temples, climbing a volcano, snorkeling some of the most incredible reefs we've ever seen, surfing a few outstanding breaks, exploring some amazing waterfalls, racing buggies through the jungle, cooking authentic Indonesian food, and cruising an island archipelago to see Komodo dragons. They hit some of the popular highlights but also found some fantastic lesser-known and less crowded places for us to really soak in the local scenery, food, and culture. At every place they had us staying at the most incredible hotels and it all cost less than expected, even with KimKim's service charges. They even arranged for drivers for us throughout the trip across three different islands and English-speaking guides where it counted.

Especially for a honeymoon, KimKim was worth the money and so much more. If you're questioning whether or not KimKim is worth it, don't. IT IS!

Hotel Reviews
Puri Dajuma Beach Eco-Resort & Spa - CHSE Certified
Pekutatan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadira Bali Resort & Villa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip KOMODO
Labuan Bajo, Indonesia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Snorkeling in Menjangan
Pemuteran, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Experience Balinese Cooking Class
Ubud, Bali
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Haunted Valley Waterfall Expedition
Munduk, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisha Estevez

We had a really excellent experience! Some ac...
Spain | Jan 22 - Feb 1, 2023

A
Alex S.
Taylors, SC | Reviewed on Feb 08, 2023

We had a really excellent experience! Some activities that we planned ended up being closed due to the off-season, but the rest of our itinerary was really easy to plan and then the activities were extremely enjoyable. Great recommendations on hotels. The only complaint is that some changes were tricky to process once we got there. We would recommend for others, especially on your first trip to a new city. Yuriy was excellent to work with and very knowledgeable.

Local specialist: Yuri Ihnatov

First class service from Jess at Kimkim
Chile | Jan 27 - Feb 5, 2023

Holmwood
Holmwood G.
Australia | Reviewed on Feb 07, 2023

Jess organised our 9 days in Bolivia and Atacama which included a 4 day excursion to the Uyuni Salt Flats. Nothing was too much trouble and she kept in touch throughout. Very professional and I will definitely use her services again next time I need help tailoring an individual trip in South America read more

Jess organised our 9 days in Bolivia and Atacama which included a 4 day excursion to the Uyuni Salt Flats. Nothing was too much trouble and she kept in touch throughout. Very professional and I will definitely use her services again next time I need help tailoring an individual trip in South America

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

Family owned hotel. They couldn’t have been more welcoming. Very clean and spacious, breakfast perfect and the evening meals from the restaurant were first class.

Authenticity & Character
Location
Easy walk to town
Staff
Cleanliness & Comfort
Local specialist: Jesse Barrera

Greece should be on everyone's bucket list
Greece | Jan 12 - Jan 31, 2023

Dayna
Dayna T.
Fort Worth, TX | Reviewed on Feb 07, 2023

We had wonderful guides and experiences on the Greek mainland, Santorini, and Crete. It was wonderful to not have to drive or worry about transportation and each of our guides was knowledgeable about their areas and took us to places we would have never found on our own. Highlights for us were Crete and Meteora. Had some marvelous food and wine all over Greece. Babbis(mainland) Lazurus (Santorini), and Yiannis (Crete) were all just fantastic guides and hosts. We loved everything we saw,... read more

We had wonderful guides and experiences on the Greek mainland, Santorini, and Crete. It was wonderful to not have to drive or worry about transportation and each of our guides was knowledgeable about their areas and took us to places we would have never found on our own. Highlights for us were Crete and Meteora. Had some marvelous food and wine all over Greece. Babbis(mainland) Lazurus (Santorini), and Yiannis (Crete) were all just fantastic guides and hosts. We loved everything we saw, but do wish we had a little more downtime at the end of our trip. That was our fault, not the guides. Our first hotel in Athens, The Foundry and Hotel Azade were especially standouts with amazing views and comfortable spaces.

Hotel Reviews
The Foundry Suites
Athens

Absolutely marvelous. Unique space with a wonderful rooftop garden.

Authenticity & Character
Cool industrial vibe with modern amenities.
Location
Easy walk to all sites and action.
Staff
So helpful and friendly throughout our stay
Cleanliness & Comfort
We stayed in Suite D1 and it was comfy and well-equipped
Domotel Anemolia Mountain Resort
Arachova

Hotel was off the beaten track and quite a walk to the town for meals etc, especially when it was dark as there was no sidewalk and the road was pretty windy. Not a good combo for pedestrians. We were lucky to have a guide willing to come get us. Since it was off-season, there was no transportation, no restaurant service, and no laundry services provided. It would have been good to know these things prior to checking in. The room was adorable and the fireplace was fun to have.

Authenticity & Character
Precious chalet room with a fireplace, peaked ceiling, and mountain views.
Location
The road to town is a bit dicey without transportation. It is not that far, but they need to offer transport to town.
Staff
They were accommodating when they could be. It snowed in the mountains the weekend we were there, so it would have been nice for more services to be offered as they did have quite a few guests.
Cleanliness & Comfort
The room was very clean and the view was excellent.
Domus Renier Boutique Hotel Chania
Chania, Crete

We stayed at Hotel Azade - not this hotel and it was by far our favorite of the trip. https://azade-chania.com/

Ippoliti
Nafplio
Authenticity & Character
Cute balcony and a nice view.
Location
Easy walk to everything.
Staff
Tried to put us in a lesser room than we booked way back in August. The first room you had to crawl over the bed to the bathroom. We were there for 4 days, so that was unacceptable.
Cleanliness & Comfort
Once we were moved to the proper room, it was quite comfortable. The laundry service was quick and efficient.
Activity Reviews
Nafplio - Wine Tasting in Nemea Region
Greece

Went to 2 lovely wineries - both very different. The wines were fun to taste and the history of each was interesting.

Guides, Drivers and Staff
Babbis was the best and both wineries' staff were knowledgeable.
Transport
Babbis got us there and back safely.
Drive - Ancient Corinth & Nafplio
Greece

Corinth was really interesting as was the waterway.

Quality of Experience
Go off-season. NO fighting buses and you can take your time and enjoy
Guides, Drivers and Staff
Babbis took time to make sure we had plenty of information before we entered the sites.
Transport
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens

We had been to the Acropolis before, but not with a guide. It was wonderful to have his insight. Be ready for quite a climb and if you cannot do stairs, be sure to bring proof of disabiltiy

Quality of Experience
Guides, Drivers and Staff
Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour
Athens

Beautiful drive from Athens. The sunset views are spectacular.

Quality of Experience
Guides, Drivers and Staff
George was informative and fun. It is obvious he likes what he does.
Transport
Informative guide and comfortable vehicle
Drive Nafplio - Mycenae & Epidaurus Day Trip
Nafplio

What a spectacular site.

Meteora Exploration Meteora Monasteries
Greece

This is a bucket list item for sure. You just can't believe these monasteries were build in this way

Quality of Experience
Guides, Drivers and Staff
Babbis knew where to stop for some beautiful photos and how to take some paths to the monasteries to view wonderful nature trails
Transport
Drive Nafplio - Ancient Olympia
Nafplio
Cretan Villages Adventure
Greece

We actually ended up taking 2 tours to the mountains. They were both glorious, We ate in small family restaurants, learned a lot of history and about life in some of the more remote areas in Crete.

Quality of Experience
These were some unexpected favorite days.
Guides, Drivers and Staff
Yiannis took the time to help me find a beautiful spot to spread some of my parent's ashes and always had fun with us.
Transport
Perfectly comfy on some winding roads
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Reviewed on Feb 07, 2023

Dear Dayna,

Thank you so much for your 5-star review!

We take pride in the quality of our services and hope that we can continue delivering lifetime experiences. I’m so glad to hear that you enjoyed your trip to Greece.

We really appreciate you being a customer and helping to share the word about us. We’re here for you next time you want to visit Greece!

Until then, take care!

Rebecca and the GrecianLux Team

Grand tour of Morocco
Morocco | Jan 27 - Feb 5, 2023

Krishnan
Krishnan S.
Houston, TX | Reviewed on Feb 06, 2023

We just came back from a 10 day trip to Morocco. We had an amazing time travelling through Casablanca, Rabat, Chefchaouen, Fes, Sahara, the High Atlas, and Marrakech.. The entire travel itinerary was superbly organized by our specialist Megan. We had a private driver take us through all those wonderful locations. Mohammed our private driver was simply awesome. Mohammed was incredibly polite, fluent in English, and well informed. He briefed us well on the history of Morocco and of every... read more

We just came back from a 10 day trip to Morocco. We had an amazing time travelling through Casablanca, Rabat, Chefchaouen, Fes, Sahara, the High Atlas, and Marrakech.. The entire travel itinerary was superbly organized by our specialist Megan. We had a private driver take us through all those wonderful locations. Mohammed our private driver was simply awesome. Mohammed was incredibly polite, fluent in English, and well informed. He briefed us well on the history of Morocco and of every single place we visited. Always on time and ready to answer any questions we may have. Should we visit Morocco again, Mohammed will be our fist choice. All the hotels were outstanding and located close to key sight seeing locations.

Hotel Review
Riad Maison Bleue And Spa
Fes

Classy Riad. Spacious room with a great view. Clean, well maintained, comfortable beds.

Authenticity & Character
Distinctively Moroccan
Location
Close to the Sauk (Medina)
Staff
Friendly and well informed staff
Cleanliness & Comfort
Very clean
Activity Reviews
Tour Fes with a Private Guide
Fes

Kamal gave an outstanding private tour

Quality of Experience
Guides, Drivers and Staff
Transport
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

Sahara was certainly a highlight of our trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Ouarzazate to Marrakech via Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

It was a seamless experience from start to fi...
Spain | Jan 20 - Jan 28, 2023

A
Amanda T.
Australia | Reviewed on Feb 07, 2023

It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups... read more

It was a seamless experience from start to finish even though I was very sceptical about going though and online platform that I knew nothing about. I was initially attracted to the itineraries online when I was searching for places to visit in Spain and then I was impressed by how much information was available to me through their website. We have always organised our own travel arrangements, however I will happily re-use Kim Kim again and have already recommended to our friends. Two groups are now using them for their next holidays in other parts of the world. We really enjoyed the private guides and having drivers at each stop along the way to greet us and get us straight to our accommodation and the flow of information and constant communication from Alfonso was brilliant! We couldn't fault anything!

Activity Reviews
Ancient Bath Experience
Spain
Private Extended Visit to Sagrada Família
Barcelona
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Reviewed on Feb 07, 2023

Dear Amanda.
All the guides involved in your trip make the same comment; What a nice couple!
It was a pleasure sharing our territory with you.
Take care!

14 Day Best of Costa Rica
Costa Rica | Jan 23 - Feb 5, 2023

Cheri
Cheri A.
Simi Valley, CA | Reviewed on Feb 06, 2023

My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation,... read more

My 14 day Best of Costa Rica trip was amazing. Bryan, Nancy, and Charlotte did a wonderful job of tailoring a mixture of the excursions I wanted with enough relaxing time so as not to be exhausting. Each destination had it's own unique quality and beauty to it. This was my first time doing anything like this, and I was very overly nervous about how it would all come together. The team answered my repeated questions, rapidly, effectively, in person, and kindly. The excursions, transportation, and lodging all came through on time and with no problems. KimKim and the team have earned my trust, and I am planning my next adventure with them.

Hotel Review
Manuel Antonio

The view is gorgeous and the best part of the hotel. It is on a steep hill, if someone is not able to walk well, but you can request a shuttle ride. All the furnishings were uncomfortable. The bed was hard, there was a cheap sofa facing a wall that only served to put luggage on, no inside chairs, and patio chairs also uncomfortable. Pool lounges uncomfortable too.

Authenticity & Character
it should be more homey. is uncomfortable and cold
Location
it is close to manuel antonio
Staff
didn't really interact with the staff
Cleanliness & Comfort
i guess it was clean, but not comfy
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Reviewed on Feb 06, 2023

Thank you for your valuable feedback, Cheri,

We were thrilled to read your glowing review. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know.

We’d love to hear from you again! Costa Rica has a lot of nice places to explore.

Pura Vida!
Bryan Leon,
Serendipity Adventures

Amazing Costa Rica!
Costa Rica | Jan 30 - Feb 5, 2023

M
Margaret P.
Owasso, OK | Reviewed on Feb 06, 2023

We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!! read more

We thoroughly enjoyed our time in Costa Rica and are grateful for the planning by KimKim. We had a 3 hour tour of Hanging Bridges and it was fantastic! Loved it! We learned so much and would've missed so much had we walked through by ourselves. Then they recommended the Arenal Whitewater rafting and that was amazing! My husband said it was his favorite thing in Costa Rica. Thank you for your help and especially for Hanging Bridges tour!!

Activity Review
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Fantastic guide! Learned so much!! Beautiful!!!

Quality of Experience
Guides, Drivers and Staff
Guide, Cindy, at Bridges was knowledgeable and friendly. Excellent!
Local specialist: Brittany McNamara

Kimkim arranged an amazing trip for us.
Argentina | Jan 26 - Feb 5, 2023

M
Mary Kay S.
Asheville, NC | Reviewed on Feb 06, 2023

Everyone at Kimkim was so helpful. I cannot say enough good things about them. The guides were knowledgeable and friendly, always answering my questions. I don’t walk well and they did everything for my comfort. I was always notified in advance. The hotels and food were good. I would happily book with them again. The local tours they arranged were fascinating. read more

Everyone at Kimkim was so helpful. I cannot say enough good things about them. The guides were knowledgeable and friendly, always answering my questions. I don’t walk well and they did everything for my comfort. I was always notified in advance. The hotels and food were good. I would happily book with them again. The local tours they arranged were fascinating.

Hotel Review
La Cantera Lodge de Selva by DON
Puerto Iguazú

I felt like I was living in nature. Our room was beautiful, comfortable, with a very private screened porch looking at the jungle. The staff were helpful and the pool was lovely. Breakfast was ample and good.

Authenticity & Character
Location
Looking at jungle
Staff
Cleanliness & Comfort
Activity Reviews
Mendoza Premium Wine Tour
Mendoza

The wineries were each different. We learned so much and the wine was great. The meal at the end was unbelievable. We took pictures of every dish we ate.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Argentina

I loved the tour. I am 88 and was too tired to do the oat at the end. But the guide made allowance for my slow pace and was extremely helpful. For me it would have been better to have the boat trip on the Brazilian side of the falls

Local specialist: Hervé Landetcheverry
Hervé
Hervé Landetcheverry
Local specialist in Buenos Aires | Reviewed on Feb 06, 2023

Hi Mary Kay!

Thank you sooo much for commenting!
It was a huge pleasure to me to organize this trip with you and knowing you enjoyed it makes me very happy :) All of our guides and partners were so happy to receive you and told us you were both lovely!

Thank you for your trust for visiting Argentina!

Hasta pronto!

Agustina

Egypt & Jordan Adventure
Egypt | Jan 16 - Jan 28, 2023

Violet
Violet T.
South Salt Lake, UT | Reviewed on Feb 06, 2023

My husband and I booked a 12-day trip to Egypt through KimKim/contracted with Egypt Promotions and it was the best trip we could’ve ever imagined. Ibrahim helped plan the itinerary and I took most of his recommendations since I was unfamiliar with the best places to visit. From the moment we landed in Cairo & throughout the trip there was always a representative waiting to take us to our hotel/destination. We never had to wait for anyone and we never felt lost or confused. Our tour guide in... read more

My husband and I booked a 12-day trip to Egypt through KimKim/contracted with Egypt Promotions and it was the best trip we could’ve ever imagined. Ibrahim helped plan the itinerary and I took most of his recommendations since I was unfamiliar with the best places to visit. From the moment we landed in Cairo & throughout the trip there was always a representative waiting to take us to our hotel/destination. We never had to wait for anyone and we never felt lost or confused. Our tour guide in Cairo, Mostafa, was so cool, informative, patient, friendly, and knew the best spots for photos. The Farah Nile Cruise was absolutely amazing and I can’t say enough great things about the boat, staff, food, service. Abanob was our tour guide in Aswan and Luxor and he made us feel safe and was extremely informative. He was well educated and provided great facts and insights and I know we wouldn’t have had the same experience if we visited the sites alone. There was one night that my husband and I ventured off alone in Luxor city and it was overwhelming with the aggressive street vendors. This brief experience gave us a bigger appreciation for the tour guides and drivers. Yazeed was our driver and guide in Jordan and we loved his calm and friendly demeanor. He provided the needed information and gave us the time we needed to enjoy each stop. We never felt rushed with him. Despite the numerous destinations, cities and hotels, moving through each one was seamless and there’s no way we could’ve planned this kind of adventure on our own. Everything was absolutely wonderful and the only things I’d mention is that I would’ve liked to have more time and opportunity to visit the small street vendors. We were always told to avoid them and their cheap souvenirs but then we were taken to specialty shops that charge much higher prices and it’s obvious the guides received commission for our purchases. Also, at the end of the cruise our tour guide had us give him the envelope with the boat crews tips instead of putting it in the box at the front desk which is standard protocol. I would like to think that the money was given to the boat crew but not sure why I couldn’t give it directly to them.

Hotel Reviews
Hyatt Regency Cairo west
cairo

Perfect hotel to start our trip. The room was nice, the bed was comfortable, the staff, gym, bar, restaurant, and coffee shop were great.

Authenticity & Character
Clean, new, and modern
Location
Staff
Cleanliness & Comfort
Farah Nile Cruise
cairo

A wonderful three days on the Farah Nile Cruise. The beds were comfortable, food was great, and I can't say enough great things about the entire staff. They were extremely professional and courteous and attentive.

Authenticity & Character
Location
Staff
Top notch staff!
Cleanliness & Comfort
Le Méridien Cairo Airport
Cairo

Bed was comfortable and the Lebanese restaurant was good. I wish I could remember the name of the waiter at the lunch Buffett because he was so nice and even hand-picked an array of desserts since my husband couldn't decide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Petra Resort
Wadi Musa

Perfect location. Right across from Petra's entrance. Nice and quaint and the bed was comfortable (always the most important thing).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

This camp is so dreamy. I give the location, atmosphere, and restaurant 5 stars. The only downside is the that the bed was hard and uncomfortable and the top blankets smelled that they hadn't been washed for a while.

Authenticity & Character
Location
Staff
Khaled was great on our 4x4 tour!
Cleanliness & Comfort
Beds were hard and top blankets smelled
Fairmont Amman
Amman

Perfect hotel to end the trip. It felt very upscale and grand and I appreciated the huge tub to soak in before the long flight home. Also, very comfortable bed and professional staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ibrahim Elaref

My first review did not go through. I did pr...
Costa Rica | Jan 17 - Jan 30, 2023

B
Bill B.
Canada | Reviewed on Feb 06, 2023

My first review did not go through. I did provide a review to Yuliana noting that everything was as represented, no surprises and all is good. KimKim, Amazilia, Yuliana, all transportation and excursions were excellent.

Contact Yuliana for my review.
Thanks
Bill Bennnett read more

My first review did not go through. I did provide a review to Yuliana noting that everything was as represented, no surprises and all is good. KimKim, Amazilia, Yuliana, all transportation and excursions were excellent.

Contact Yuliana for my review.
Thanks
Bill Bennnett

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Reviewed on Feb 07, 2023

Hi Bill,
I hope you are well.
Thanks for your message and the time to leave us this beautiful review.
I was glad to assist you during this time and was so amazing that you were very interested from the beginning of this trip. I hope you had a good time here.
Best regards from Costa Rica.
Best,
Yuliana

Serendipity Adventures organized a fantastic,...
Costa Rica | Jan 18 - Jan 30, 2023

Bradley
Bradley C.
Savage, MN | Reviewed on Feb 05, 2023

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and... read more

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and La Fortuna Waterfall, cross hanging bridges in the rain forest, raft the Peňas Blancas River, boat across Lake Arenal, hike and ride a sky tram in Saint Elena Cloud Forest, tour Don Juan coffee plantation, enjoy abundant nature and dazzling beaches in Manuel Antonio Parque, and wrap up with a sunset catamaran cruise in the Pacific. Our guides knew their fauna and flora, pointing out animals and plants we never would have noticed on our own. Andres, our Endemic Bird guide at Manuel Antonio, an ornithologist and botanist, topped them all. Bryan and Abner at the river rafting excursion were knowledgeable and great fun.

Our hotels in San José, Fortuna, Monteverde, and Manuel Antonio were clean, comfortable, roomy, and exceeded expectations. Our private transfers to each city and back to SJO went without a hitch. Courteous drivers. Clean, comfortable vehicles with sufficient space for luggage and relaxing on three- to four-hour drives. Turns out, being transferred cost less than renting a sufficient vehicle — and leaving the driving to Hugo, Marvin, and Wendell removed all stresses over navigation and poor roads.

An ice storm in Dallas nixed our flight home on the last day. Though there work for us was done, Charlotte replied promptly to my What’s App request for help securing a room near SJO. Glad she stepped up and made that aspect of our delays smooth. Pura vida.

All in all, we would use Serendipity again and are highly satisfied with the planning process, cost and value, and the outcome of our first trip to Costa Rica. Thank you, Sergio and the Serendipity team, for helping us enjoy a worry-free, memorable vacation.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

We enjoyed our stay. The rooftop restaurant view. Delicious breakfasts and rich, strong coffee. Attentive, courteous staff. Good location for walking to museums, parks, and desired site. Clean, comfortable, spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

We loved staying in the villa. Quiet location with superb view of flora and fauna. Timely shuttle service to/from the common areas. Enjoyed the many pools and water slide. Las Palmas wait staff took good care of us in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Great location next to Manuel Antonio Parque and a short stroll to the beach. Attentive staff at check-in and helpful to us throughout our stay. Enjoyed the main and sixth floor pools, plus the view of the Pacific from the rooftop eating area. Clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Christian knew his stuff and pointed out flora and fauna we never would have noticed. He seemed to spend a lot of time looking at his cellphone during our lava flows walk. Would have appreciated more commentary during that.
Transport
We appreciate the driver stopping at a store so we could get things we needed.
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Loved the different pools with varied temperatures. Exciting water slide.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely shuttles to/from villa. We never waited long.
Nature Safari Float + Tortilla Making
Arenal/La Fortuna

Bryan and Abner made this trip fun. We enjoyed conversing with them on the rides to and from our hotel, floating down the river, and at the cacao presentation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Absolutely breathtaking.

Quality of Experience
Guides, Drivers and Staff
Dani did a great job guiding us.
Transport
Coffee & Chocolate Tour
Costa Rica

Loved the in-depth explanations of coffee growing, harvesting, roasting, and characteristics. Enjoyed the sugar cane and cacao presentations tastings.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Tram & Hanging Bridges
Monteverde

Chris (sp?) pointed out so many birds, insects, and plants. The hanging bridges afforded spectacular views. Enjoyed the tram and climbing the observation tower.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Lucky we that Andres guided us. What a lively, intense, patient, thoughtful encyclopedia of knowledge and wisdom he proved to be. Enjoyed the trails and beaches after our tour.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Costa Rica

A relaxing way to conclude our Costa Rica trip. Tasty fish dinner. Surprised that you offered four drinks per passenger, and they were kind of strong.

Quality of Experience
Guides, Drivers and Staff
Transport
Inefficient process. We'd prepaid. Some on bus hadn't. Everyone needed to check-in at office, reboard bus, and drive to marina. Seems like the drivers could know who was prepaid, wristband them, and streamline the payment/check-in routine.
Local specialist: Sergio Bolaños

Good trip overall but the itinerary did not necessary match the activities
Morocco | Jan 25 - Feb 1, 2023

Jean
Jean Y.
Canada | Reviewed on Feb 05, 2023

The Kimkim platform was very user friendly and Majid was very responsive. Our driver, Hamid, was excellent and Moha, the guide for our hike in the Dades Valley, was also incredible. However, I felt that the description of our itinerary was somewhat misleading. In particular, the 3-day travel to and from the desert involved mostly sitting in a car. The description in the itinerary mentioned a lot more activities than there actually were. For this reason, I will try another tour company... read more

The Kimkim platform was very user friendly and Majid was very responsive. Our driver, Hamid, was excellent and Moha, the guide for our hike in the Dades Valley, was also incredible. However, I felt that the description of our itinerary was somewhat misleading. In particular, the 3-day travel to and from the desert involved mostly sitting in a car. The description in the itinerary mentioned a lot more activities than there actually were. For this reason, I will try another tour company for my next trip.

Hotel Review
Palais Sebban
Marrakech

Beautiful place, amazing staff.

Location
Local specialist: Majid Mrabti

Costa Rica made easy
Costa Rica | Jan 27 - Feb 3, 2023

Chandra
Chandra M.
Wilkinsburg, PA | Reviewed on Feb 05, 2023

We had a great trip to Costa Rica! kimkim set us up with hotels, guided activities, and transportation. Everything went very smoothly. All of the people we interacted with in Costa Rica (hotel and restaurant staff, guides, drivers, etc.) were very kind and welcoming. All of the guides were extremely knowledgeable and we learned so much more than we ever could have on our own. kimkim made trip planning easy and I wouldn't hesitate to use them for a future trip.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Reviewed on Feb 06, 2023

Hi Chandra,

Thank you for your review. The whole team at kimkim and the operations part in Costa Rica are thrilled you’re happy with your recent visit, we hope this is the first of many other times that we had the chance to welcome you to our country.

All the best and Pura Vida!

Randall

Honeymoon in Colombia
Colombia | Dec 28 - Jan 17, 2023

Stu
Stu B.
United Kingdom | Reviewed on Feb 05, 2023

We actually don't know when Michael sleeps, he was super responsive and reassuring at all times - whether we were in the UK or in Colombia. We had an absolutely amazing trip with absolutely no hiccups or stresses, ever! All drivers were on time, the hotels - whilst varying in quality (due mainly to our budget), were all clean and well located and some were amazing and felt luxurious. All of our drivers were friendly, some had limited English but we enjoyed the challenge of trying to... read more

We actually don't know when Michael sleeps, he was super responsive and reassuring at all times - whether we were in the UK or in Colombia. We had an absolutely amazing trip with absolutely no hiccups or stresses, ever! All drivers were on time, the hotels - whilst varying in quality (due mainly to our budget), were all clean and well located and some were amazing and felt luxurious. All of our drivers were friendly, some had limited English but we enjoyed the challenge of trying to communicate in Spanish. We really did have a great trip and would strongly recommend anyone thinking of using Kim Kim to go ahead and do it - it will provide you with a fuss free trip which can be tailored to your tastes.

Hotel Reviews
BH Bicentenario
Bogotá

Great breakfast Good location for exploring La Candelaria and nice view of the mountains from the window Room a little warm (in January), no A/C or fan Quite corporate in feel, but good hotel for first night away. Also appreciated the complimentary fruit for our honeymoon!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little too warm in the room, but comfy big bed
Hotel y Spa Getsemani
Villa de Leyva

Friendly, English-speaking staff Good massages and nice spa Good breakfast (less good coffee) Nice room

Authenticity & Character
Charming, nice little courtyard areas
Location
Very close to main square, but away from the madness. Quiet room.
Staff
Cleanliness & Comfort
Hotel Boutique y Spa Terra Barichara
Barichara – Santander

Gorgeous hotel, excellent service (coffee on arrival), took bags to rooms. Very helpful staff, particularly one young man who went out of his way to assist us and try speaking in English to us (whose name we have forgotten). He even organised a cake for my husband's birthday. Very relaxing and honeymoony experience. Beautiful, big room, big bed. Lovely bathroom. Very clean. Nice pool area. Good massage. Hotel restaurant on site, food ok (but doesn't quite match the standard of the rest of the hotel) We would give this hotel 5 stars if the food and cocktails were just a little bit better.

Authenticity & Character
Gorgeous
Location
10 mins by tuk tuk to Barichara
Staff
Cleanliness & Comfort
Hotel Salento Real Eje Cafetero
Salento

Overall lovely hotel, nice breakfast, friendly staff who even put rose petals on our bed for our honeymoon which was a lovely touch. Room comfortable and clean, although ours had no window (but looked out into the internal courtyard).

Authenticity & Character
Location
Perfect, 5 mins walk from the main square, but on quiet street
Staff
Cleanliness & Comfort
La Campana Hotel Boutique
Medellín

Hotel room clean, but a bit dated and bathroom definitely needed an upgrade. Staff a bit less friendly here than elsewhere and no early check-in, which was a bit of a shame after a long journey to Medellin. Overall location pretty good, in el Poblado. Nice and quiet, could possibly have been a little bit closer to the action.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quetzal Dorado Ecolodge
Zaino

We loved this hotel! The room was gorgeous and very serene. The staff/owner was very friendly and the food was very tasty. Overall service was great. No complaints, we loved it. Very convenient for visiting the national park (5 mins drive away, maybe less), nearby beaches also easily accessible by bus,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Villa Colonial
Cartagena

Good location, on a slightly quieter street but very close to the bars. Friendly staff. Overall comfortable room, a little on the small side. A safe in the room would have been nice. Breakfast a little basic and lacking in choice but tasty enough.

Authenticity & Character
Location
Very near to everything in Getsamani (our favourite bit of Cartagena), but surprisingly quiet hotel.
Staff
Cleanliness & Comfort
Hotel Punta Faro
Isla Mucura

Beautiful and peaceful hotel. Food was good, lots of it and decent variety. Beach amazing and the hotel is in a gorgeous setting. Very serene and luxurious overall experience. Nice selection of activities at the hotel (eg snorkelling, walk of the island, massages). Room was stunning, with lovely complimentary bath products. Service was very good. A little information about the room and hotel upon arrival would have been nice (I don't know whether others usually get information about breakfast, check-out, wifi, activities etc but we didn't). Very quiet on a night after dinner, there isn't really any comfortable seating/ atmosphere around the bar area which we would have enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bogotá Walking Tour
Bogotá

Nicholas was a great tour guide, very knowledgeable, excellent English and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Salt Cathedral at Zipaquira
Colombia

Interesting and a nice stop on the way to Villa de Leyva. To the point out the obvious, it is a Cathedral, so the sculptures are all religious themed. - lots of crosses, this might not be for everyone. The cave itself is, however, very interesting.

Quality of Experience
Guides, Drivers and Staff
Again, Nicholas was a great guide
Transport
Horseback Riding in Villa de Leyva
Villa de Leyva

Overall we enjoyed the experience, I think there was a small hiccup with the driver who didn't arrive. But, the tour guide did and she quickly arranged for her husband to collect us from the hotel and take us to the horses. We really enjoyed the scenery around Villa de Leyva, which was beautiful. The horse owners/ guides were very friendly.

Quality of Experience
Guides, Drivers and Staff
Very friendly, English a little difficult to understand at times, but enjoyable experience nonetheless.
Transport
Original transport didn't arrive, but guide quickly sorted out alternative.
Hike from Barichara to Guane
Barichara

Pretty hike, guide was local and very friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Diego picked us up from our hotel and took us straight there. (Diego was great!)
Visit Cocora Valley, Coffee Farm & Salento
Salento

Carlos was AMAZING! He had so much energy and was clearly very passionate about the nature in the area. He had so much knowledge and made the tour a very interesting and enjoyable experience. He was also infectiously entertaining. We would definitely recommend Carlos as a tour guide. Cocora Valley is beautiful and the coffee farm was also a great experience.

Quality of Experience
Food
Carlos took us to a restaurant between Salento and Cocora, this was the best authentic Colombian food we had the entire trip. It was delicious and was a place that Carlos obviously loved. Highly recommend!
Guides, Drivers and Staff
Transport
Tour Peñol & Guatapé
Medellín

This was our least favourite tour. In the pictures beforehand, Penol looked stunning so we were very excited about this. In reality, however, the boulder is just a tourist destination. The boulder itself was extremely busy, the queue in the carpark was long as was the queue up the boulder, the experience was all rather rushed and for our tastes, the natural beauty of the area is somewhat ruined by the overly-touristy feel of the boulder. We get the impression that perhaps once this was a great tourist destination but has now been a little "over-toured". The boulder is surrounded by tacky souvenir shops and fairground type attractions. We preferred the more intimate tours with smaller groups - this was a large bus tour which meant quite a lot more waiting around for other members of the group and less ability to interact with the guides and tailor the experience on the day. Guatape was a nice town, also very busy, but this part of the tour was definitely a much more pleasant experience for us. The restaurant food for lunch was of very average quality, however.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Tayrona National Park
Tayrona National Park

Tayrona is a must-do. This was stunning. The wildlife, the park, the beaches, everything is just beautiful and very relaxing. The guide was friendly, he had worked in the park for some time so was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Picked up direct from hotel, guide sorted tickets and drove us through to the start of the park. All very stress free.
Rum Tasting
Cartagena

Juan was great. He was super friendly and his English was excellent. The whole experience was really fun, we appreciated the bits of food alongside the rum and the staff member that actually worked at the rum place who led the tour was also very friendly and was a great tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to San Basilio de Palenque
Cartagena

Palenque was like nowhere else we had visited in Colombia. It was a fascinating place to see and learn about the history. We had a driver, two guides who came with us and a further guide in Palenque, which felt a bit excessive. We were not quite sure why three guides were needed, it made the car journey a little cramped and uncomfortable. But the guides were very friendly nonetheless and we had an enjoyable trip. We really enjoyed the experience in the boxing gym and the local Palenque guides in particular were very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Reviewed on Feb 06, 2023

Dear Beth and dear Stu,
it's great to hear that you had a fantastic honeymoon! We wish you the very best for your future time together! Thank you also for the detailed reports on hotels and excursions. I will keep these details in mind when planning future trips, so I will always create a high quality and customized trip with the latest info from our guests.
We hope to see you again soon in Colombia!
Best regards from the whole Chaska Tours team!
Michael

Our Trip to Morocco in January 2023
Morocco | Jan 12 - Jan 25, 2023

S
Susan T.
New Rochelle, NY | Reviewed on Feb 05, 2023

Our whole experience with Kim Kim and Original Tours was wonderful. Everyone listened to what we were looking for and couldn't have been more accommodating to our wants and needs. While the cost of the trip was a bit pricey, we think it was worth every penny. All of our accommodations were outstanding and incredibly beautiful, our driver Soufyan did a fantastic job getting us everywhere and ensuring we were comfortable and well-cared for. Our tour guide in Marrakesh, Hanan, was so... read more

Our whole experience with Kim Kim and Original Tours was wonderful. Everyone listened to what we were looking for and couldn't have been more accommodating to our wants and needs. While the cost of the trip was a bit pricey, we think it was worth every penny. All of our accommodations were outstanding and incredibly beautiful, our driver Soufyan did a fantastic job getting us everywhere and ensuring we were comfortable and well-cared for. Our tour guide in Marrakesh, Hanan, was so flexible, kind and informative. Mohammed at the Tiziri desert camp in Merzouga went so far above and beyond our expectations, helping me find my lost glasses. In sum, we loved our entire trip and would absolutely use and recommend Kim Kim for future trips.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Beautiful camp, delicious food, and the kindest, most attentive staff.

Authenticity & Character
Location
Staff
Mohammed and Mustafa were incredible
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene

Beautiful hotel and wonderful staff! The food was great too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Gorgeous hotel! Very comfortable with lovely staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Beautiful hotel with wonderful staff. Wish we were there in warmer weather to enjoy the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Loved this hotel! Wonderful owners and staff. Absolutely beautiful! We wish we could have stayed in Marrakesh longer and enjoyed more of the hotel amenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Odyssee Center Hotel
Casablanca

Clean, excellent service, and most helpful staff. Big city hotel near most sites in Casablanca.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Great hotel. Wonderful staff and food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco

very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Merzouga, Bedouin Experience & Camel Rides
Morocco

Loved this from start to finish

Quality of Experience
Food
Guides, Drivers and Staff
Transport
4WD Dunes Tour & Tea with Nomads
Merzouga

Loved the dune rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Marrakesh
Marrakesh

Our guide, Hanan, was great. She was very patient, kind, and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely

Argentinian Adventure
Antarctica | Dec 30 - Jan 14, 2023

Jeremy
Jeremy P.
Mexico | Reviewed on Feb 05, 2023

We had an incredible Argentinian adventure thanks to Leandro, he was flexible, listened to our concerns, helped problem solve any issues and set up a memorable trip for us. We cannot pick only one breathtaking experience because we had so many. The Perito Moreno glacier and Upsala Glacier with the Estancia Cristina were perfect trips for us. Touring Mendoza with our guide Cecilia, the tastings and food pairing at Catena Zapata and Decero was indulgent and remarkable. Touring both the... read more

We had an incredible Argentinian adventure thanks to Leandro, he was flexible, listened to our concerns, helped problem solve any issues and set up a memorable trip for us. We cannot pick only one breathtaking experience because we had so many. The Perito Moreno glacier and Upsala Glacier with the Estancia Cristina were perfect trips for us. Touring Mendoza with our guide Cecilia, the tastings and food pairing at Catena Zapata and Decero was indulgent and remarkable. Touring both the Brazilian and Argentinian sides of Iguazu Falls was impressive, especially the boat ride into the Falls. We loved Buenos Aires, the food tour was delicious and a great introduction to the city, our city tour launched us into every neighborhood with an incredible guide. We had a great gaucho experience with our guide Abril and ate too much asado. Thanks again Leandro for setting up such an amazing trip.

Local specialist: Leandro Zamprogno
Leandro
Leandro Zamprogno
Local specialist in CORDOBA | Reviewed on Feb 06, 2023

Dear Jeremy and Peter, hope you had a pleasant flight back home.

It was a real pleasure to have you both traveling through our beautiful country. I'm glad you enjoyed your time here as much as I enjoyed arranging the perfect trip for you.

I look forward to helping you with your next South American adventure!

All the best

I'd like to thank and congratulate KimKim for...
Peru | Jan 10 - Jan 18, 2023

Patrick
Patrick M.
United Kingdom | Reviewed on Feb 05, 2023

I'd like to thank and congratulate KimKim for your help and excellent organization during our trip to Peru.
When an alternative set of plans was suggested, as a result of problems in Machu Picchu, we were a little apprehensive.
The trip to the lodge in the Amazon was wonderful; and our guide, Rey, was a delightful character, with a wealth of knowledge about all things Amazon; his English was excellent, and he got his message over with ease and humour. He is a great ambassador for this... read more

I'd like to thank and congratulate KimKim for your help and excellent organization during our trip to Peru.
When an alternative set of plans was suggested, as a result of problems in Machu Picchu, we were a little apprehensive.
The trip to the lodge in the Amazon was wonderful; and our guide, Rey, was a delightful character, with a wealth of knowledge about all things Amazon; his English was excellent, and he got his message over with ease and humour. He is a great ambassador for this region.
The flight to Nasca was also memorable, if a little disorganized. My main comment would be that heavy banking in the flight caused motion sickness in most of our party; something that might have been highlighted beforehand. Between this and the long delay in take-off, we were unable to avail of the wine-tasting and sand buggies. A pity, but not the end of the world.
Overall we were very happy with KimKim's cooperation and flexibility during our trip.
Thanks.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Reviewed on Feb 07, 2023

Hi Patrick,
Thank you very much for the great comments!
It was a pleasure to help you with your experience in Peru. I'll share your review with all our team 😊
Kind regards.
Liz.

Trip of a lifetime!
Costa Rica | Jan 18 - Jan 27, 2023

Darcy
Darcy M.
Canada | Reviewed on Feb 04, 2023

We had an amazing trip! Costa Rica is a beautiful place with so much to see and do! From the places to visit, excursions and accommodations, all of Veronica's suggestions were great, and the entire trip ran like clockwork. It was wonderful to know everything was planned and taken care of, and just be able to enjoy the experience. The tour companies - Green World Adventures, Desafio Adventure Company, Monteverde Experts and Iguana Tours - and every guide - John, Gabriel, Kathy, Andrey,... read more

We had an amazing trip! Costa Rica is a beautiful place with so much to see and do! From the places to visit, excursions and accommodations, all of Veronica's suggestions were great, and the entire trip ran like clockwork. It was wonderful to know everything was planned and taken care of, and just be able to enjoy the experience. The tour companies - Green World Adventures, Desafio Adventure Company, Monteverde Experts and Iguana Tours - and every guide - John, Gabriel, Kathy, Andrey, Tony, Diogenes and Allen - were fantastic, very knowledgeable and friendly. We would absolutely plan our next trip with KimKim!

Hotel Review
Parador Resort and Spa
Manuel Antonio

Our experience at the Parador was fantastic. The location is amazing with a stunning view of the pacific ocean. The staff was very friendly and ensured that we were comfortable throughout our stay. It is our new favourite resort!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Reviewed on Feb 06, 2023

Darcy!

It was a pleasure for me to be part of this "Trip of a lifetime"

For me, reading this kind of review is everything<3

Thanks again for your trust!

...and please, keep sharing with everybody the PURA VIDA life style:)

Veronica

Imperial Cities Tour, Casablanca-Marrakech and the Blur Walled Town.
Morocco | Jan 26 - Feb 3, 2023

Jamal
Jamal S.
Fresno, TX | Reviewed on Feb 04, 2023

I wanted a very special birthday gift for my wife, Hanan, and I always knew that she is in love with Morocco and Moroccan traditions and culture.

Didn’t quite know where to start with the preparations, but in came Yassine and KimKim to the rescue.

From day one, planning this trip, I felt at ease with Yassine. The process was seemless. I changed my mind several times about the route we are to take and Yassine was very patient with me. More than my business, he wanted my comfort,... read more

I wanted a very special birthday gift for my wife, Hanan, and I always knew that she is in love with Morocco and Moroccan traditions and culture.

Didn’t quite know where to start with the preparations, but in came Yassine and KimKim to the rescue.

From day one, planning this trip, I felt at ease with Yassine. The process was seemless. I changed my mind several times about the route we are to take and Yassine was very patient with me. More than my business, he wanted my comfort, content and happiness with the choices I made. Yassine was never pushy, answered all my questions efficiently and in a timely manner. He was connected with me during my preparations, travel, tours, and until the very last minute when we head home.

Going to a foreign country is never easy, especially not knowing the people, places, culture and traditions. That required experience and we hit the jackpot with our driver Said Misser. From the very first moment, we knew we had a good driver and guide. Said is well versed in the English language. My wife and I spoke Arabic, but the Moroccan dialect is unique and requires a great deal of ear training. Said was more than helpful getting us through some of the more challenging situations.

I didn’t realize that our driver would be the most integral part of our trip, but that is exactly what Said turned out to be. Doing a several city tour in any country is tough, Said made the long journeys between the imperial cities of Morocco memorable and special. He was kind, respectful, knowledgeable and most of all very friendly. Said treated us like family, which is a rare quality in today’s world, especially when you’re estranged from home. I believe that we’ve developed an everlasting friendship with Said, and would recommend him highly and wholeheartedly to any one taking a similar tour as ours.

Overall, the trip, guided tours, the city choices, the Ryad choices, food choices, and the mode of transportation were excellent.

If you’re planning your next visit to Morocco, I highly recommend Yassine and KimKim for your travel needs. The price is fair given the services rendered. When planning my next multi-city tour, I’d be sure to reach out to KimKim again for their services and expertise.

Jamal and Hanan Saadah.

Hotel Reviews
72 Riad Living
Marrakech

Wonderful accommodations, great city location, amazing architecture, superb food.

Authenticity & Character
Location
Staff
Service and hospitality
Cleanliness & Comfort
Palais Amani
Fès

We personally loved this Ryad the most. It was like being at home. Amazing authenticity, good food and great hospitality. I especially loved our personal host, Abdul. He was respectful, thoughtful and very pleasant.

Authenticity & Character
Location
Staff
Abdul our personal host.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene
Authenticity & Character
Location
Nestled in the middle of the Madina…despite being an uphill climb and difficult to navigate, it was a great location with amazing panoramic views of the city.
Staff
Cleanliness & Comfort
Four Seasons Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A true fine star hotel. It was too bad that our stay was too short. I will be sure to include the Four Seasons Casablanca in my next trip to Casablanca.
Local specialist: Yassine Echcherki

Egypt & Jordan
Egypt | Jan 14 - Jan 22, 2023

Nathan
Nathan W.
Nashville, TN | Reviewed on Feb 04, 2023

We loved seeing the sights of Egypt and Jordan! Booking the trip went really well. Amr was very quick to respond considering the time difference. Our guide in Cairo Amir was very good! He's very knowledgeable and fun to be around. His English is perfect. All pick-ups were on time besides one. That was for the Nile dinner cruise. Every other time everyone was early. My favorite place to visit was Dashur. The pyramids are well preserved and almost no tour groups go there so it was very empty. read more

We loved seeing the sights of Egypt and Jordan! Booking the trip went really well. Amr was very quick to respond considering the time difference. Our guide in Cairo Amir was very good! He's very knowledgeable and fun to be around. His English is perfect. All pick-ups were on time besides one. That was for the Nile dinner cruise. Every other time everyone was early. My favorite place to visit was Dashur. The pyramids are well preserved and almost no tour groups go there so it was very empty.

Hotel Reviews
Hilton Luxor Resort & Spa
Luxor, Luxor Governorate

Very nice hotel. The pool area is right on the Nile. It's a perfect place to relax.

Authenticity & Character
Location
Staff
Staff is very friendly. Everyone greets you cheerfully
Cleanliness & Comfort
Kempinski Nile Hotel
Cairo

Very nice hotel in a nice part of Cairo.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Village Resort
Wadi Musa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Dead Sea Resort & Spa
Sweimeh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Petra - The Dead Sea
Petra

It was a very nice and relaxing end to a busy trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Deir El madina - Habu temple - Valley of the Queens
Luxor

This is a very cool place to see. Not a common stop so it's not crowded at all. Very unique to see where workers lived. The tomb of Nefertari was amazing to see. Well worth the extra ticket.

Quality of Experience
Guides, Drivers and Staff
Transport
Dendarah temple and Abydos temple
Luxor

It was a long day because Abydos is far from Luxor. It's definitely worth seeing though.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mahmoud was a great driver! We felt perfectly safe with him.
Sakkara & Dahshour and Memphis
Egypt

Dahshour was my favorite. Not a busy place at all. It's cool to see amazing pyramids with no crowds of people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo

I loved that I had time to walk all around the Giza pyramids. Taking as much time as I wanted was definitely a plus of a private tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valley of the Kings and Luxor Museum
Luxor

Seeing the tomb of Seti I was definitely the highlight. It's an expensive extra ticket but you get to see one of the best tombs with very few other visitors.

Quality of Experience
Guides, Drivers and Staff
Transport
AMMAN /PETRA
Petra

We were surprised how big it is. A lot more walking than expected but it's worth it to see one of the wonders of the world.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amr Abdel Moneim

Amazing 17 Trip of Costa Rica
Costa Rica | Jan 18 - Feb 3, 2023

Lindsay
Lindsay H.
Canada | Reviewed on Feb 04, 2023

This trip was 3 years in the making as Covid restrictions delayed our plans. Working with Randall was a god send! I have never felt more comfortable with someone that I haven’t met personally and only conversed with through emails and texting. Randall took our requirements and put together a 17 day trip that we will remember forever. The details of the itinerary were extremely helpful particularly when going on the different tours which included equipment & clothing requirements, pick up... read more

This trip was 3 years in the making as Covid restrictions delayed our plans. Working with Randall was a god send! I have never felt more comfortable with someone that I haven’t met personally and only conversed with through emails and texting. Randall took our requirements and put together a 17 day trip that we will remember forever. The details of the itinerary were extremely helpful particularly when going on the different tours which included equipment & clothing requirements, pick up times, tour operators, and travel durations etc. We visited several national parks through guided tours and learned about the fauna and flora on both the Pacific, Caribbean and the inland mountains. Highly recommend going on guided hikes/walks and all the guides were amazing at spotting and learning about flora and fauna you wouldn’t pick up on your own. The trip was well balanced with excursions and down days were you could chill and relax when you wanted to. Also Randall and the Kim Kim were there if you needed them at all during the trip. Thanks so much Randall. Pura Vida!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Reviewed on Feb 06, 2023

Wow Lindsay, you really moved me and made my day with your comments. It is so important to me that my travelers have a great experience during their stay in Costa Rica and it is very comforting that you have enjoyed every single day of your trip, especially and as you said, after the last three difficult years that we have had.

Any other time in the future that you decide to come back to my country, just let me know, I will be happy to welcome you again.

Have a Pura Vida day!
Randall

Costa Rica adventure in January 2023
Costa Rica | Jan 3 - Jan 18, 2023

JULIE
JULIE M.
Mount Prospect, IL | Reviewed on Feb 04, 2023

We visited Costa Rica from Jan 4-18. We started in Tortuguero and finished in Manuel Antonio. We spent 2 nights in 5 different locations and 3 nights in Tamarindo. For the most part that was a perfect amount of time. However I do wish we had 3 nights in Manuel Antonio and a better hotel location in Arenal. The Kim Kim team was always easy to contact. The tour guides they work with are very good especially Marco in Tortuguero and Charlie in Arenal. We appreciated the good food we ate... read more

We visited Costa Rica from Jan 4-18. We started in Tortuguero and finished in Manuel Antonio. We spent 2 nights in 5 different locations and 3 nights in Tamarindo. For the most part that was a perfect amount of time. However I do wish we had 3 nights in Manuel Antonio and a better hotel location in Arenal. The Kim Kim team was always easy to contact. The tour guides they work with are very good especially Marco in Tortuguero and Charlie in Arenal. We appreciated the good food we ate for breakfast and the kind workers at the lodges. All were very helpful. Don’t hesitate working with Kim Kim.
We did buy trip insurance since the payment amount due was several month before departure.

Hotel Reviews
Pachira Lodge
Tortuguero

Awesome jungle experience. Rooms are spacious, nice pool and bar.

Authenticity & Character
Location
Staff
We we’ve confused about pick up time and the staff was very helpful with this
Cleanliness & Comfort
Azania Bungalows
Puerto Viejo de Talamanca

Friendly helpful staff, pretty surrounding with pool, good location. The room was very dark, poor lighting, fan did not work

Authenticity & Character
Location
Close to the beach and restaurants
Staff
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José

Fine for one night stay when leaving on a trip. Helpful staff. Breakfast stared a bit late at 7am. We had to leave the hotel by 6:30am

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Catarata Eco Lodge
San Carlos, Costa Rica

This hotel is not ideally located. If you want to go out you need to take a cab. Would prefer a hotel with the hot pools near by or at the hotel. Pay for this upgrade!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

Beautiful hotel, excellent location, fantastic daily breakfast buffet.

Authenticity & Character
Location
On the beach!
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Pretty hotel, nice swimming pool and hot tube. Nice walking trail on the premises. We throughly enjoyed the dinner and sax player in the restaurant. The restaurant staff is amazing. Creative food! Bed was comfortable and staff very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Resort and Spa
Manuel Antonio

Breath taking views! Beautiful Spanish style hotel, outdoor dining, breakfast buffet and hiking near by. We watched the monkeys and birds from our balcony on early mornings. It was just great. Also hiked down to the beach one afternoon. It’s a wonderful place to stay. Need a car or cab if you leave the premises.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica
San José
Authenticity & Character
Location
Near the airport
Staff
Cleanliness & Comfort
Local specialist: Veronica Medina
Veronica
Veronica Medina
Local specialist in Costa Rica | Reviewed on Feb 06, 2023

Dear Julie and Joe,

Thank you so much for your trust and your review!

I hope you keep living your life full of adventure,!

Pura Vida!!!

Veronica

Very pleased with kimkim's service and pricing
Patagonia | Jan 21 - Jan 31, 2023

Roberta
Roberta L.
Portland, OR | Reviewed on Feb 03, 2023

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A

Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were... read more

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A

Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were tops, especially Consuelo, who headed our kayak excursion in Porto Varas, and reconfigured it well due to deteriorating weather; Juaquine in Porto Varas, who guided us in Alerce Andina National Park, with a wealth of information about flora and fauna, and Felipe in Pucon, who had extensive knowledge of geology, mountaineering, and botany. The hikes we did were varied and fascinating, and we couldn't have been happier.

We did not want luxury accommodations, and we were very happy with all of our hotels, most of which we were the only gringos in the guest list. All of the hotels were clean, all of the hosts were friendly, and all of the breakfasts were adequate.

I would not hesitate to book through kimkim again, as they really checked every box we had on our list.

Local specialist: Lucas Kambic
Lucas
Lucas Kambic
Local specialist in Buenos Aires | Reviewed on Feb 06, 2023

Hi Roberta, we thank you very much for your confidence in KimKim and your feedback about your travel experience in Chile. We look forward to welcoming you again in South America soon!! =)

This was our first time using kimkim, the exp...
Costa Rica | Jan 23 - Jan 31, 2023

John
John C.
Sandusky, OH | Reviewed on Feb 03, 2023

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a... read more

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a huge benefit as we made a few changes on the fly.

Prior to leaving we had some concerns regarding self driving in Costa Rica, after a call with Sergio we felt comfortable proceeding as planned. Self driving around Costa Rica allowed us to explore and stop as we wished, we felt safe. The winding roads through mountain elevation changes might be a bit much for some travelers.

Tours:

La Fortuna area-

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

This private tour was operated by Arenal Star. We were picked up by a van with a guide and driver. Nester was our guide for the entire day, his knowledge and passion for the local flora, fauna and ecosystem was outstanding. This package is a ‘do not miss’ tour.

Monteverde area-

Sky Adventures Zip Lines Monteverde Park

This is an amazing zipline system running through the jungle at high elevations up to 5,000 ft. The runs vary from 1/4 to 1/2 mile in length each; there are seven total cable runs. Be forewarned that this attraction operates in weather that would normally be considered dangerous in the United States. We had high wind and light rain accompanied by dense fog/clouds.

Coffee & Chocolate Tour

Don Juan coffee and chocolate tour is another 'do not miss'. A well organized and educational tour of the process involved in cocoa and coffee production also information about sugarcane.

Accommodations:

All were excellent and very different from each other. Rating on a 1-5 scale shown next to the property name below.

Arenal Paraiso Resort & Spa-4

Monteverde Lodge & Gardens-5

Los Altos Resort-Quepos-5

Hotel Reviews
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde
Authenticity & Character
Location
Staff
Kevin is an amazing server, the best we've ever experienced!
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños

Chile and Argentina, ...
Patagonia | Dec 19 - Jan 30, 2023

Mike
Mike C.
Canada | Reviewed on Feb 03, 2023

As we travelled to both Chile and Argentina, we have broke our comments into two sections.

CHILE:
All told we are quite happy with our Chilean road trip, but if you are open to some points going forward,
here are my Chile notes and recommendations for future bookings.

-Santiago: quite happy with this our arrival and starting off point;
- Temuco: I would personally scratch the hotel stay here,as for the one night stay, it was constant 1 hr. traffic fight to go into the City and then the... read more

As we travelled to both Chile and Argentina, we have broke our comments into two sections.

CHILE:
All told we are quite happy with our Chilean road trip, but if you are open to some points going forward,
here are my Chile notes and recommendations for future bookings.

-Santiago: quite happy with this our arrival and starting off point;
- Temuco: I would personally scratch the hotel stay here,as for the one night stay, it was constant 1 hr. traffic fight to go into the City and then the next day go back out the same way, once again passing the airport where we came in to then drive to Pucon, where I would recommend a two day stay there instead of one night in Temuco and only one in Pucon

- Pucon: beautiful spot;again saying two days here would have been better, as that way you could have the Guide there be able to do the tour to the Volcano, without the rush and having to pack the rental cars with the luggage, do the hike and then leave for Huilo-Huilo. As far the organized hike with Juan Paublo, you already got my report on using a rental car to go up the rugged mountain trail only suitable for 4 wheel drive jeeps and the problems that created.
- Hate to take business away from Juan Paublo, (JP) but I would suggest that hopefully JP or if not him or her another English speaking guide could pick up the customers in his or her 4 wheel drive Jeep to do the drive and hike, because we we’re very disappointed to miss that hike, due to the car unable to get up there.
- Huilo-Huilo: Magic Mountain: great experience,unique place.
-
- Valdivia: Sorry again to take possible business away from JP, as he is very nice and speaks very good English,but again a little rushed, as it is a 3 hr drive to get there and then JP was waiting for us upon arrival and immediately we had to go on a drive and hike, with barely catching our breath and then again with an unsuitable car to do the proposed hike , we had to change locations and did a simple short hike, not the one planned
- Suggest: giving the first day of arriving in Valdivia after the 3 hr drive, just a chance to do a Self day to look around as we didn’t get much of chance to see Valdivia, as you also had a full day excursion planned for the next day with JP.
- Speaking of the next day, again JP was not really needed as we drove out with him to cross the ferry to Corral and then had to go to the National Ranger office, to pick up their guide and go in his Jeep on a very rugged trail to see the ancient larch trees. We could have driven there ourselves and met the guide without having to use and pay for JP’s services, as the local guide ( Edmundo) could have been booked and expected us at a given time frame. JP wasn’t even aware he couldn’t go up there himself and we had to use their guide. We couldn’t have gone up anyway, as there is no way our car would haven’t made it.
- Puerto Varas: everything good
- Ancud: as this was over the day before New Year’s Eve, New Years Eve and New Year’s Day, hardly anything open. Understandable and no way around that.
- However suggest add the trip out to the Penguin colony in Punihuil as the day trip, as this we found on our own and it was less than an hour away from Ancud and the highlight of the area.

Thank you for the Chilean experience;

Mike and Pat Chatwin
Comox, BC
CANADA

Argentina

I had previously sent a recap of our journey and travel through Chile , to Oleksandra. The following is our time through Argentina.

First though, we would like to congratulate and applaud the fine work that mainly Oleksandra and then Axel and the Tour Company Tangol put into our package. It was definitely not easy to come up with a 40+ day travel package that included both Chile and Argentina, that we would be happy with , including a large portion of it been a self- drive holiday, trying to cover the main attraction spots in each country and to make it even harder; over the summer and Christmas/New Year holidays. So, thank you so much for arranging this.

Argentina

- We first travelled into Argentina by the experience of “Crossing the Lakes” . A series of : 3 Catamarans and 3 buses from Puerto Varas in Chile to Bariloche in Argentina. A very long 14 hr day , but definitely worth the experience.
- Bariloche: only down side to the Very touristy city of Bariloche was, we we’re there during the very peak summer season, so the population of the area triples during that time, which may have been the reason for some of the delays and hotel availability selections. In saying that, wouldn’t have chosen the Carlos V Hotel there, as it wasn’t on the drop off route for the buses and where we we’re dropped off, was a 4 block, uphill climb over uneven cobblestone roads, plus with a car rental arranged , the hotel has no parking spaces and it was near impossible to get parking anywhere near the hotel (3 blocks away for parking and extra 4,000 pesos for overnight, secure parking). Which , speaking of car rental there; as we didn’t arrive until 21:30, the arranged car rental office was closed, so would suggest not having the rental pickup arranged until the next day.
- **Both the El Chalten and El Calafate portions we’re wonderful . Great experience. Great hikes and extraordinary scenery. All transfers went well, no problems.
-
- Ushuaia: : A definite highlight portion. Hotel in walking distance to the town and the tours arranged we’re very interesting. Points to note though: as mentioned for the hike out at the National Park, credit card was not accepted and had to borrow money from the guide for entrance. Should tell future clients to expect this and have 5,500 pesos per person ready for the entry fee.
- Hike was very nice, as well as the lunch and rafting.
- Penguin Island cruise was a good day, but again as mentioned; good thing we checked the new vouchers with the old ones, as the two excursions we’re flipped on each day.
- ** As mentioned: When your contact company makes changes to the original vouchers, they should send a * Change note to both us and you, as the excursion dates we’re flipped for each day and almost missed it. That goes for Hotel changes as well, from the original vouchers .
-
- Mendoza : 3 days, there was plenty, as it was over a weekend,so a lot of places we’re closed; wineries, etc. But managed to get some driving sightseeing in and even a round of golf. Nice hotel.

- Salta: This was where it was too bad our original hotel (Marquis De Tojo) out in the country got changed to the one in the city of Salta ( The Inkai) , as we we’re to return here 3 different times and again very limited, to no parking and very busy area, with a lot of street construction going on. Thank you for changing the hotel on the last day.

- Purmamarca: Fantastic Mountain Village. Great hikesand dazzling coloured canyons. A ver interesting old western style town . Thoroughly enjoyed.

- Cachi: The Drive from Cachi was a sensational,long twisty road , with huge elevation changes that definitely kept you focused. The drive was the highlight , as by the time you got there, your pretty tired, and with only one night booked, not really enough time to look around ( two nights here would have been better).
-
- Cafayate: Again, same as above; the Drive was the highlight, as only one night , would have preferred two), as a nice hotel at the Wine Resort. Be warned: The drive from Cachi to Cafayate,along Route 40 is a long washboard track that you are constantly driving at approximately only 20-25 km’s an hour as you are being bounced around.BUT; the scenery through the canyons was spectacular. If at all possible the car rental in Argentina should be a SUV or something similar.
-
- Cafayate back to Salta: What could have been a spectacular , easy drive along the Canyon filled Route 68 , ended up due to a huge rainstorm and flooding the night before , being anything but relaxing. A 2.5 hr drive ended up taking 7.5 hrs and we we’re just lucky to even get through at all, with constant stops, flooded out roads and heavy eqpt working just to try to keep a small one lane mud path opened to let cars go through. Just back luck on our part, that the rains came when they did.

- Iguazu Falls: This is where once again where our hotel vouchers we’re changed from the original hotel to the Mercure Hotel. However, a nice change , as we we’re spoiled to be upgraded to this fabulous 5 star hotel.
- For the Excursions to the Falls; First the Argentina Side:
- Group tour with a guide that really a guide was not needed, nor the large group. As we had to leave early in the a.m. and got there at the same time as ALLLL the other large bus tours, which unfortunately put us ALL, on the same walkways, at the same time, causing turtle like walking and very limited opportunities to enjoy the view points. The guide doesn’t give any information of interest, just helps herd everyone.
- We would have rather gone out on our own for a 3,500 pesos taxi ride, later in the afternoon,when all the tour buses have departed and walked our own route, with far less people. Again credit cards did not go through, so ensure you have the 5,500 pesos per person for entry.
-
- Brazilian Side: Obviously guide needed to coordinate the border crossing . Credit cards did work here for entry.
- Spectacular views from this side and although still crowded due to the Summer Season, did not feel as congested. Fantastic views.

- Buenos Aires: final stop and as not city folk and really not liking the concrete jungle of big cities, but we had to come here to be able to fly back home through the International Airport. Just our bias opinion, some would probably love it. We did visit a few historic sites and had some nice meals and of course the highlight of the city having you arrange the most spectacular Tango Show and Dinner for us.

Leave to go back to Canada on Monday, and want to once again; thanks to all for putting this South America package together for us.
Mucho Gracias;

Michael and Patricia Chatwin
Comox, British Columbia
Canada
🇨🇦

Hotel Reviews
45 by Director
Santiago

Good location and stepping off point for the rest of our trip. Met all needs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Temuco
Temuco

Very quick stay . Hotel was fine, but not needed

Hotel Pucon Green Park
Pucon

Very nice hotel and property.Should be a 2 night stay, by eliminating Temuco

Montaña mágica - Huilo Huilo

Very unique experience. A little costly for onsite expenditures and rooms are very small

Local specialist: Oleksandra Stefanyuk

Just amazing itinerary professionally organiz...
Argentina | Dec 27 - Jan 11, 2023

JT
JT H.
Nixa, MO | Reviewed on Feb 03, 2023

Just amazing itinerary professionally organized and executed...
My third time in Argentina and by far my favorite experiences...

Looking forward to future adventure plans... read more

Just amazing itinerary professionally organized and executed...
My third time in Argentina and by far my favorite experiences...

Looking forward to future adventure plans...

Hotel Review
Alma Del Lago Suites & Spa
San Carlos de Bariloche

Perfect scenic location off the majestic lake with mountain views... Always a great experience as usual..

Authenticity & Character
Modern style with a world class feel
Location
Lake views
Staff
Always accommodating to every request
Cleanliness & Comfort
Impeccable
Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Reviewed on Feb 03, 2023

Hi James,
I'd like to thank you for this five stars! 😊
It's been a pleasure to us working with you in this itinerary. I love to read that you've had an amazing time in Argentina.
We will be happy to welcome you once again!
All the best,
Natalia

We had a great couple of weeks in Costa Rica,...
Costa Rica | Jan 17 - Jan 30, 2023

L
Lorenzo C.
Franklin, MA | Reviewed on Feb 03, 2023

We had a great couple of weeks in Costa Rica, all planned through Kimkim and their agent Yuliana with Amazilla Travel in Costa Rica. Yuliana did a great job planning the trip following our, and our friends from Canada traveling with us, input on what to see and things we were interested in doing.
We travelled from Liberia to Monteverde by private transportation and knowledgeable guide that explained points of interest during the ~ 3 hour drive.
The Zip Line organized by Yuliana was... read more

We had a great couple of weeks in Costa Rica, all planned through Kimkim and their agent Yuliana with Amazilla Travel in Costa Rica. Yuliana did a great job planning the trip following our, and our friends from Canada traveling with us, input on what to see and things we were interested in doing.
We travelled from Liberia to Monteverde by private transportation and knowledgeable guide that explained points of interest during the ~ 3 hour drive.
The Zip Line organized by Yuliana was fantastic. It worked out very well starting in the north cloud forest region first as it was a bit cooler but still very conformable mid 60’s to 70’s then making our way to lower elevations and south as the trip progressed. The accommodations were clean, comfortable and nice throughout the trip. Other main places visited included, La Fortune, Manuel Antonio and San Jose. Highlights were the Zip Line, Los Lagos hot springs resort, planned tours and hikes to beautiful water falls. Tour guides were friendly and knowledgeable which made the trip that must more enjoyable.
We learned a lot about the country, regions, culture, parks and animals through the organized tours so very glad we took them. All in all, it was a great trip, saw and did lots of things and had the right amount of down time. Would do it again.

Lorenzo & Helen C

Hotel Reviews
Hotel Los Lagos Spa & Resort
Fortuna

This is a very nice resort with lots of hot spring pools, things to do and good restaurant. The rooms are spacious and clean as are the grounds and facilities. The town is easy to get to and Uber was a good mode of transportation. Great view of the volcano from the resort.

Authenticity & Character
Location
Located at the foot of the volcano and 5 minute drive to the town.
Staff
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

Good accommodations. Its on a hill so walking to stores and restaurants is very tough. Can take taxi

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José

Well located in the heart of the city. Lots to see in within walking distance. As with many big cities, you will see some homeless people is some areas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Amazing view of the ocean. Located in the hillside and close to the beach. Walking distance if you're a walker that doesn't mind steep hills. Local bus passed and stops near the hotel and other places of interest. Hotel grounds are well kept and a number of pools and great views. Restaurants are close by. Rooms are clean, spacious and great A/C.

Authenticity & Character
Location
View of the ocean.
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Hanging Bridges & Zip Lining
Monteverde

These were amazing zip lines, 13 in total. Some long some short. Well run and safe.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour in Monteverde
Monteverde

Fun and tasty. Learned a few things about coffee and chocolate too.

Quality of Experience
Guides, Drivers and Staff
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano National Park Guided Rainforest Hike
Arenal/La Fortuna

Timing was right, if too raining you won't see the turquoise color, we were lucky and it was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling
Manuel Antonio

Fun kayaking here. The guide was good and water calm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
San José City Tour
San José

City tour was informative and interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Reviewed on Feb 07, 2023

Hi Lorenzo,
I hope you are well.
Thanks for your message and for taking the time to leave us this amazing review.
I was more than glad to assist during this time, and I am so happy that you had a great time here.
I hope you will visit Costa Rica in the future and can explore the different destinations in our beautiful country.
Best regards from Costa Rica.
Yuliana

What a beautiful and physically awesome trip....
Chile | Jan 25 - Feb 2, 2023

R
Richard G.
Cape May, NJ | Reviewed on Feb 03, 2023

What a beautiful and physically awesome trip. Kim Kim suggested the right excursions for us and how wonderful to not worry about transfer transportation. read more

What a beautiful and physically awesome trip. Kim Kim suggested the right excursions for us and how wonderful to not worry about transfer transportation.

Hotel Reviews
Hotel Boutique Le Reve
Santiago

Great location for food and drink.

Authenticity & Character
Boutique hotel with lovely garden.
Location
Multilevel restaurants in area
Staff
Very helpful.
Cleanliness & Comfort
Clean
Dreams del Estrecho Hotel
Punta Arenas

Nice room, but casino on weekend was loud into the early hours of the morning(it is a casino after all).

Authenticity & Character
It is a casino hotel.
Location
Location and views good, but busy street to cross to get to town.
Staff
Not all that helpful.
Cleanliness & Comfort
Rooms are very nice.
Weskar Lodge
Puerto Natales

Great views, nice room, and restaurant was good for a dinner.

Authenticity & Character
Lake vacation hotel with views and access to town and sites.
Location
Walkable to town or inexpensive taxi ride, and on the lake with wonderful views.
Staff
Very helpful and always smiling.
Cleanliness & Comfort
Comfortable room.
Activity Review
Hike from Sarmiento Lake to Amarga Lagoon
Chile

You cannot top seeing a large Puma upclose.

Quality of Experience
Puma
Food
No vegetarian meal.
Guides, Drivers and Staff
Well based natural knowledge
Transport
On time
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Reviewed on Feb 03, 2023

I appreciate the review, Rich! It is great to know that this Trip Plan we prepared for you and Sue was a nice experience and even better knowing you got to see a Puma up close! Not everyone is as lucky even on the same trails.
Wishing you both the best,
Lorena

Astrid was a terrific local guide and so know...
Galapagos Islands | Jan 24 - Feb 2, 2023

S
Stuart K.
Apopka, FL | Reviewed on Feb 02, 2023

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices. read more

Astrid was a terrific local guide and so knowledgeable.
The various islands were great choices.

Hotel Reviews
La Casona de La Ronda
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Bay
Puerto Baquerizo Moreno, San Cristóbal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Quito Airport, an IHG Hotel
Tababela
Authenticity & Character
Location
Staff
Receptionist was a bit abrupt. Also, we got bumped from the snack room because they had a large party.
Cleanliness & Comfort
Local specialist: Mathias Onisseit

Incredible India and KimKim
India | Jan 20 - Jan 29, 2023

Susan
Susan L.
Boise, ID | Reviewed on Feb 02, 2023

This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in... read more

This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in Jaipur, our guide, Virendra, showed us the vegetable and flower markets and beautiful local temples.
In Fatehpur Sikri and Agra, our guide, Raju, gave us insight into the reign of the Mughal Empire.
In Varanasi, we were able to experience sunrise on the Ganges and enjoyed the festivities on Republic Day. Our guide provided us with the best seats for Aarti on the Ganges.
In Delhi, we enjoyed the major attractions and our guide, Jitendra, took us for a wonderful walk in Old Delhi which was a highlight.
Our driver, Vijay Singh, was with us through our trip. From the moment he picked us up until we left for home, he took very good care of us. He was professional, courteous, prompt and entertaining. He was always ready to answer any question we had along our journey.
KimKim and Ravi managed to take our list of must do's and make them a reality. They provided us with knowledge that helped us hone our ideas into a workable plan. We would highly recommend their services to anyone considering a bespoke travel experience.

Hotel Reviews
Alsisar Haveli
Jaipur

Well maintained, good service, location was good and we enjoyed our breakfasts there very much. Our only regret was that we could not use the pool because the weather was too cold!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oberoi Amarvilas
Agra

A beautiful hotel with amazing Taj Mahal views. Impeccable service, lovely decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pride Plaza Aerocity
Delhi

Convenient location -- next to entertainment and dining.

Authenticity & Character
It was a basic airport property
Location
Staff
Cleanliness & Comfort
The hotel had a very odd smell--there were signs of deferred maintenance throughout the hotel
Brijrama Palace
Dashashwamedh, Uttar Pradesh

LOCATION! Historic hotel with incredible service. Truly a special place. There were so many perks to staying here, special snacks in room, free high tea daily, free henna tatoos, free yoga, traditional dance performance...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Palace Delhi
New Delhi

Good location, beautiful modern luxury hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Delhi and Drive to Jaipur
Jaipur

Great service by entertaining driver, Vijay Singh. The long drive was made enjoyable because he clearly loves his work and his country.

Quality of Experience
Guides, Drivers and Staff
The staff at Active India was helpful, polite and when we encountered a small glitch they were proactive and really quick to work out a solution. Guides were all very good--each one was able to show me something or tell me something new. Since I have visited India three times before that is not an easy task. Our driver, Vijay Singh, was such a joy to be around. He always was making sure we were comfortable, he helped us capture the best photos along the way, he found delicious meals on the road and in the cities we visited. He answered all of our questions about life in India, the customs and the people. The trip was enhanced by the time we spent in his car. We appreciated his command of English.
Transport
The car was immaculate and comfortable.
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur

Traveling with a guide and driver helps make sightseeing very efficient. This allows for seeing lots of sights (and there are many in Jaipur!) Also, the guide and driver know how to group activities so no time is wasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Exploration
Jaipur

We were able to see several temples and learned so much. Also, we were able to see the local markets and experience street food. These are activities made much richer when you have a local guide and driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur - Agra via Abhaneri and Fatehpur Sikri
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taj Mahal at Sunrise and Drive to Delhi
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delhi to Varanasi (Indigo Flight - 10:55/12:25 Hrs)
Varanasi

Indigo is a great airline--good service.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver and the person who accompanied us to the hotel were very good. It was nice to have an English speaker take us on the boat to the hotel. We could have managed it but this was an added benefit.
Varanasi Sightseeing With Sarnaath
Varanasi

Great experience--walk in the old city, seeing Banaras University and enjoying the Republic Day celebrations. Sarnath was wonderful to see. We also enjoyed the Aarti on the Ganges.

Quality of Experience
Guides, Drivers and Staff
Transport
Varanasi - Delhi (Flight - 12:55/ 14:30 Hrs)
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Delhi Sightseeing
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Delhi Sightseeing and Departure
New Delhi International Airport (DEL)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo

AMAZING trip around the North of Morocco
Morocco | Jan 19 - Jan 28, 2023

D
Debra S.
Ireland | Reviewed on Feb 02, 2023

Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He... read more

Myself (Irish) and two of my friends (Canadian) spent 10 wonderful days travelling from Marrakech around the North of Morocco with lots of stops along the way. The accommodation was beautiful, the food was delicious and the route we took had such amazing scenery. Our driver Samir was brilliant, really informative at any of our stops, had some great recommendations and nothing was any trouble for him if we needed to stop for any supplies or fancied a McDonald's for breakfast one day! :) He was very relaxed and we really enjoyed travelling with him.
The highlight if this trip was our experience in Merzouga, the sunset camel ride across the Sahara and spending a night in a beautiful campsite with some locals who played traditional music for us and shared stories around the camp fire. Followed the next morning by some quad biking across the sand!
The day tours around different cities were also really good and we learned lots about the culture. The tour guides were really nice and very informative, showing us all the best of their cities and medinas.
The people of Morocco are so, so welcoming and we felt very safe everywhere we went and guided by Samir.

I would highly recommend KimKim, Samir and a trip to Morocco. Can't wait to go back and explore the South next time. Thank you for organising. Definitely a trip to remember! :)

All the best,

Debra, Sarah and Lauren.

Local specialist: Mohamed El Asely

Unforgettable Adventure of Egypt &Jordan
Egypt | Jan 18 - Jan 31, 2023

parisa
parisa y.
Burbank, CA | Reviewed on Feb 02, 2023

The trip to Egypt and Jordan was organized for us very nicely. Mr. Ibrahim planned an itinerary based on my requests and gave me options for hotel and cruise boat options and then booked the ones as I chose. The team on the ground, tour leaders and drivers were all great and well organized. I highly recommend using them as Egypt and Jordan require guides to be explored and enjoyed. This team made it unforgettable. read more

The trip to Egypt and Jordan was organized for us very nicely. Mr. Ibrahim planned an itinerary based on my requests and gave me options for hotel and cruise boat options and then booked the ones as I chose. The team on the ground, tour leaders and drivers were all great and well organized. I highly recommend using them as Egypt and Jordan require guides to be explored and enjoyed. This team made it unforgettable.

Hotel Reviews
Mazayen Rum Camp
Al Dissi

Great accommodation in the dessert. Nice, clean with great food and great staff. Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Guest House
Wadi Musa

Fantastic, clean and modern hotel right by trail to Petra. Amazing staff and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel El Borg
cairo

Great hotel and great location. Other than hotel restaurants, there were not many other food options around but it is on the Nile with walking distance to museums so very centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Farah Nile Cruise
cairo

This is absolutely beautiful boat with an amazing staff. Choose this one. You won’t be disappointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
KaiSol Romance Sahl Hasheesh
Hurghada

Hotel is beautiful and on a perfect stretch of the sea

Authenticity & Character
Location
The hotel was located 20 min by car to city so nothing around it.
Staff
Cleanliness & Comfort
Concorde El Salam
cairo

Hotel had a nice lobby area but rooms are old and mattress was sagging so uncomfortable. Close to airport for convenience. There are no food options around hotel other than it’s own restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Abu Simbel - Kom Ombo
Egypt

Even though it was a long drive to get to it was one of the most amazing temples we saw. Definitely worth it

Quality of Experience
Guides, Drivers and Staff
Transport
West & East Bank Luxor
Luxor

Luxor was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ibrahim Elaref

I’m 100% thrilled with my trip!
Vietnam | Jan 16 - Feb 2, 2023

Justin
Justin E.
Sandy, UT | Reviewed on Feb 02, 2023

I’m 100% thrilled with my trip. Realistic Asia was responsive, flexible, creative, and helped me see the best spots in vietnam. I was a difficult client because I needed to change plans a few times and they were gracious and proactive each time. Highlights are the halong bay cruise and hoi an.

Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Reviewed on Feb 05, 2023

Dear my beloved partner,

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients. Thank you again for choosing our company and we hope to see you again!

Warmest regards,
Hien

The kimkim platform is a great tool to help m...
Cambodia | Jan 6 - Jan 22, 2023

S
suzanne s.
Windsor, CA | Reviewed on Feb 01, 2023

The kimkim platform is a great tool to help match travelers directly with local specialists. We wanted to create an itinerary for Cambodia that was an authentic, personalized and responsible travel experience. Steve provided excellent service for the pre, during, and post travel journey. We were happy with nearly everything that was planned and he matched our travel intentions well with local guides and resources. For the one snag that did take place - Steve worked expediently with the... read more

The kimkim platform is a great tool to help match travelers directly with local specialists. We wanted to create an itinerary for Cambodia that was an authentic, personalized and responsible travel experience. Steve provided excellent service for the pre, during, and post travel journey. We were happy with nearly everything that was planned and he matched our travel intentions well with local guides and resources. For the one snag that did take place - Steve worked expediently with the local hotel to provide us with a solution that went above and beyond our expectations.

Without a doubt, we would recommend kimkim and Steve's management service for SE Asia to our friends and family.

Hotel Reviews
The Aviary Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palace Gate Hotel & Resort
Phnom Penh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cardamom Tented Camp
Trapeang Rung
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Passion by Achariyak
Koh Rong Sanloem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Reviewed on Feb 03, 2023

Hi Suzanne & Bryce,
Many thanks for your kind words, which will be helpful for future travellers when considering Cambodia.
We love to plan bespoke travel and treat each request individually. It was great to know your interests to help match with what we could offer in Cambodia. It worked perfectly except for the beach hotel which has gone downhill in recent weeks. Thanks for all your honest comments there which have been shared and hopefully the hotel will return to the good level of... read more

Hi Suzanne & Bryce,
Many thanks for your kind words, which will be helpful for future travellers when considering Cambodia.
We love to plan bespoke travel and treat each request individually. It was great to know your interests to help match with what we could offer in Cambodia. It worked perfectly except for the beach hotel which has gone downhill in recent weeks. Thanks for all your honest comments there which have been shared and hopefully the hotel will return to the good level of service it used to have.
Hope you plan your next trip with Kimkim and I'm sure there will be an expert ready to assist.
Best regards from Siem Reap,
Steve.

Morocco - trip of a lifetime!
Morocco | Jan 21 - Jan 31, 2023

Wayne
Wayne H.
United Kingdom | Reviewed on Feb 01, 2023

Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both... read more

Wow what can I say - this was the best holiday experience we have had. Coming from London we usually book with UK based companies but I decided to try kimkim based on the exceptional reviews and individualised tour options. My wife and I were not dissapointed and Louis delivered a tailor made itinerary that met all our expectations and more. A huge thank you to Louis for this and his excellent communication throughout the process.
Our guides Said (Marrakesh) and Mustafa (Fes) were both knowledgeable, friendly and adapted our tour so that we interacted with the local community so much better than we could have managed by ourselves. We particularly enjoyed the food tour provided by Said on our first day experiencing the culinary delights of real Moroccan food at local places including the legendary snail soup!!
Our driver was Amine and by the end of the trip I can honestly say we became true friends. He was exceptional and I cannot fault him in any way. He is both knowledgeable but can also engage with his clients and adapt to any circumstances thrown at him. His driving was considerate and we felt very safe travelling with him.
There were so many highlights but I think the Camel ride and night in the Sahara Desert topped everything.
I will have no hesitation booking with kimkim for our next trip. Thank you kimkim and the entire team.

Hotel Reviews
72 Riad Living
Marrakech

Fantastic Riad. Loved the decor and the staff were all very attentive and helpful. Good quite location just next to the Medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caravane
Ouarzazate

Fantastic place in the middle of nowhere! Had a superb evening meal here. Great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Wow. Incredible set up. Tents were warm and comfortable. Enjoyed the evening campfire Berber music and the starry night sky!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Anata
Fès

Beautiful Riad in the Medina. Fantastic breakfast with homemade cardamon honey. Musk shower gel was amazing - we bought 2 bottles to take home. Breakfast was on the terrace so needed to wrap up as cold in Jan but in the summer would be amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Another fantastic location. Local staff which added to authenticity. Great views from our room which was on the 3rd floor terrace area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barcelo Casablanca
Casablanca

Modern hotel in the city which was a welcome change. Lovely spacious room and wide breakfast selection.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

Stunning Riad. The rooms are amazing. We were upgraded as they were quite. Best room of the trip. Incredibly nice staff and dinner/breakfast excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Star
Marrakesh

This was the worst accommodation of the trip. Although the Riad is in the Medina it was run more as a communal with no locks on the outside of the bedroom doors and breakfast set up on a large table shared with other guests. Although we did not mind it is worth noting if you want time as a couple. The staff were not as attentive or accessible as in the other places we stayed. Considering everywhere else we stayed this was a dissapoitment for our last night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Food Tour
Morocco

Ate just about everything local. Our guide Said was incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Morocco

Highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Louis Shannon

We returned from our South American trip a few days ago,
Peru | Jan 10 - Jan 18, 2023

M
Mary M.
United Kingdom | Reviewed on Feb 01, 2023

We returned from our South American trip a few days ago , I’m still processing the experience. I however do wish to commend Kimkim on their handling of the difficult circumstances which arose in relation to our Peruvian leg of the trip. Kim Kim’s communication with Stuart stands out for particular praise. Stuart was kept informed at every step , group concerns and questions were answered promptly and addressed appropriately. I was also very impressed with Kimkim’s nimbleness in reorganising... read more

We returned from our South American trip a few days ago , I’m still processing the experience. I however do wish to commend Kimkim on their handling of the difficult circumstances which arose in relation to our Peruvian leg of the trip. Kim Kim’s communication with Stuart stands out for particular praise. Stuart was kept informed at every step , group concerns and questions were answered promptly and addressed appropriately. I was also very impressed with Kimkim’s nimbleness in reorganising our schedule. The Amazon rainforest / jungle stay was a more than satisfactory alternative to Machu Pichu and the guide, Ray, proved a real winner. A gentleman , a fund of knowledge and a joy to be with. He also went the extra mile to handle a tricky luggage problem. A lone bag was tracked and made its way safely upriver 24 hours late. Thanks Ray and team in Iquitos for that. The day in Cusco while long and somewhat arduous was unmissable due in large part to the infectious mess of the guide , Ali. A breath of fresh air , a superb communicator , very personable , a real asset to the Kimkim suite of guides.
Overall what could potentially have been an anticlimactic experience was handled magnificently by Kimkim along with our tireless , unflagging and ever patient friend Stuart.
Best wishes to all at Kimkim and indeed to all our Peruvian friends . Hopefully the present Political difficulties will be peacefully resolved and a prosperous way forward found for all .
One small caveat , the Lima walking tour was , in my view , underwhelming. The guide was perfunctory and somewhat uninformative. Lima as a major world city and centre of Spanish Empire building was underserved.
That said it was the first day of a big trip and as a group we were possibly tired and somewhat lethargic. Benefit of the doubt !!!!!

I'd like to thank and congratulate KimKim for your help and excellent organization during our trip to Peru.
When an alternative set of plans was suggested, as a result of problems in Machu Picchu, we were a little apprehensive.
The trip to the lodge in the Amazon was wonderful; and our guide, Rey, was a delightful character, with a wealth of knowledge about all things Amazon; his English was excellent, and he got his message over with ease and humour. He is a great ambassador for this region.
The flight to Nasca was also memorable, if a little disorganized. My main comment would be that heavy banking in the flight caused motion sickness in most of our party; something that might have been highlighted beforehand. Between this and the long delay in take-off, we were unable to avail of the wine-tasting and sand buggies. A pity, but not the end of the world.
Overall we were very happy with KimKim's cooperation and flexibility during our trip.

A last-minute trip to Cusco was facilitated by KimKim also, during which we spent the day with our fantastic guide, Ally. She was a breath of fresh air, enthusiastic and brimming with information about her home region. We were bowled over by her personality and her ability to inform us so completely; she was great company.

Hotel Reviews
Pacaya Samiria Lodge
AC Hotel by Marriott Lima Miraflores
Lima
Costa del Sol Wyndham Lima Airport
Lima
Activity Reviews
Private Lima City Tour & San Francisco Catacombs
Lima
Private Round transfer to a Restaurant in Lima
Lima
Private Market Tour & Cooking Class with a Peruvian Chef
Lima
Pacaya Samiria Amazon Lodge 2/3
Iquitos
Private Full Day Transfer to Pisco Aerodrome & Huacachina
Lima
Private Walking Cusco City Tour
Cusco Airport (CUZ)
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Reviewed on Feb 04, 2023

Hi Mary,
Thanks for taking the time to leave your happy experiences!
It was a pleasure to be part of your trip to Peru. We are happy to know you had a great time here even during the unrest! I'm sharing the review with the rest of our team, guides, office team, and suplliers.😊 They'll be happy to read it.
I'm sorry you lost the Winery tour, however still happy to know that you enjoyedthe rest of the tour.
Please take care!
Kind regards.
Liz.

CR 2022
Costa Rica | Dec 17 - Dec 31, 2022

A
Alexis P.
Manchester, CT | Reviewed on Jan 31, 2023

Dear Yuliana,

We had an amazing trip to Costa Rica! Thank you for managing our itinerary and coordinating reservations. Our group was made up of myself, my mother and boyfriend. Ultimately, you and the KimKim team provided us time back to focus on being present for each other throughout each excursion. One of my favorites was the boat tour of Las Catalinas Islands where we each plunged into open sea waters in search of sea dwellers. It all was possible thanks to the customizable itinerary... read more

Dear Yuliana,

We had an amazing trip to Costa Rica! Thank you for managing our itinerary and coordinating reservations. Our group was made up of myself, my mother and boyfriend. Ultimately, you and the KimKim team provided us time back to focus on being present for each other throughout each excursion. One of my favorites was the boat tour of Las Catalinas Islands where we each plunged into open sea waters in search of sea dwellers. It all was possible thanks to the customizable itinerary and flexibility. The thoughtful work allowed us to feel pampered, and taken care of throughout our adventure.

A

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Reviewed on Feb 01, 2023

Hi Alexis,
I hope you are well.
Thanks for this amazing review and for taking the time to leave us this.
It was my pleasure to assist you during this time, and I am so happy that you and your mother, and your boyfriend had a good time here.
Best regards from Costa Rica,
Yuliana

Would recommend!
France | Sep 20 - Sep 25, 2022

Kaitlyn
Kaitlyn B.
Escondido, CA | Reviewed on Feb 01, 2023

Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable. read more

Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable.

Hotel Reviews
Hôtel La Comtesse 4*
Paris

Great continental breakfast. Rooms are small but have everything you need. Great views of the Eiffel Tower. It felt warm and hospitable and safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
Marseille

Super fun decor and very large bathroom with great shower. The breakfast in the morning was amazing and felt like a home cooked meal. Staff was friendly and knowledgable of the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day in Le Marais: Cheese Shop, Museums, & Market
Paris

We had a small tour group so it felt like we got all of the attention and the full experience. Great food and our tour guide was very knowledgable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovery of the Parisian catacombs
Paris

Really cool to listen to the guided tour and felt like we could take our time in the catacombs. Was a really awesome experience

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half day trip (audioguided)
Paris

I didnt realize that our tour only included the palace and not the grounds. The app that you use to walk through the palace felt incomplete unless you paid for it. It was still a great experience but wish the audioguide was more user friendly and that there was better clarity on what was included in the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Great tour bus, very comfortable
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

By far our most memorable excursion. There was a mixup with our skipper not being on time for the tour but they made up for it by adding on extra time at the end and overall didnt impact the experience. The skipper was funny and personable and knowledgable on the area. Gave great local tips on areas to eat and things to go back and see. There were soft drinks and non-alcoholic beverages aboard

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Gourmet & Historic walking tour
Marseille

Our guide was super knowledgable about Marseille and gave us a real local experience. we were able to stop and look in shops as we desired. She gave great recommendations for other things to do as we toured the city. She had great historical information and we felt like we got a really comprehensive tour of Old Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ambre-Marie Miailhes

We had a wonderful trip. Our guides and drive...
Colombia | Jan 17 - Jan 29, 2023

william
william k.
Johnsburg, NY | Reviewed on Jan 31, 2023

We had a wonderful trip. Our guides and drivers were extremely knowledgeable and helpful . The boutique hotels were very pleasant and the staff at each hotel were kind and always ready to help.
Margarita, who planned our trip was always ready to help. We are an older couple with excess questions, but Margarita was always there to help. She even applied for our entry and departure Check MIG forms. We saw others at the airport who were held up departing, but not us!!!
We both fell in love... read more

We had a wonderful trip. Our guides and drivers were extremely knowledgeable and helpful . The boutique hotels were very pleasant and the staff at each hotel were kind and always ready to help.
Margarita, who planned our trip was always ready to help. We are an older couple with excess questions, but Margarita was always there to help. She even applied for our entry and departure Check MIG forms. We saw others at the airport who were held up departing, but not us!!!
We both fell in love with Colombia and hope to return and see more.
Bill Kanz

Hotel Reviews
Hotel Terasu Salento
Salento, Quindío

This is probably this nicest boutique we have stayed in. The setting was wonderful and it was only a short walk from the central plaza in Salento. The staff could not have been more pleasant.

Authenticity & Character
Even feed birds on property
Location
Set in location with nature all around, but close to Salento's nail square
Staff
Very kind and helpful.
Cleanliness & Comfort
Absolutely clean.
Bantu Hotel By Faranda Boutique
Cartagena de Indias

In a great location. Staff was great. Created from old mansion with great character.

Authenticity & Character
Beautiful ols mansion tastefully turned into a boutique hotel.
Location
Lots of activities within a short walk.
Staff
So, so kind and helpful.
Cleanliness & Comfort
Oerfect!!
Activity Reviews
Pablo Escobar History
Colombia

Learned much about history.

Quality of Experience
One leads about the complexity of humanity.
Guides, Drivers and Staff
Could not be better.
Transport
The best.
Medellin Cultural Experience
Colombia

Never realized how beautiful and interesting this city would be.

Quality of Experience
Comuna 13 wmshould not be missed.
Food
Hotel was short walk to great restaurants
Guides, Drivers and Staff
The bbest!!
Transport
Great driver. Super clean car.
Colorful Colombia: Flowers, Nature & Villages: Silletas, Guatapé & El Peñol
Medellín

I think the most beautiful area we have seen anywhere.

Quality of Experience
Could not have been better.
Food
Again, loved the meals.
Guides, Drivers and Staff
The best!
Transport
Clean car and very competent driver.
Salento, Filandia, & the Valley of Wax Palms
Colombia

See movie Wild Colombia and then go this amazing area.

Quality of Experience
Wonderful
Food
Great.
Guides, Drivers and Staff
The best. So knowledgeable.
Transport
Great
Coffee Farm Experience
Colombia

The home and farm were so real. Learned much about life in rural Colombia.

Quality of Experience
Family made us feel very welcome.
Food
Clean and well prepared
Guides, Drivers and Staff
Same great guide.
Transport
Again. Great.
Barú & the Rosario Islands
Colombia

We saw the Grand Isla which was the real thing. Our guide knew so much about area

Quality of Experience
Great.
Food
Well prepared, tasty and inexpensive.
Guides, Drivers and Staff
Knew so much and server our every wish.
Transport
Great
Palenque: The first “free town” for Africans in the Americas
Cartagena

No history buff like me should miss visiting this town.

Quality of Experience
Very kind people who live here make for a not-to-be- missed. Tour.
Food
Ate at a local home. Food well prepared.
Guides, Drivers and Staff
Knew the local people. This made the visit very real.
Transport
Great guid/driver.
Botanical Garden, Coffee Culture Tour
Colombia

Very pleasant.

Quality of Experience
Local guide was very knowledgeable.
Food
N/A
Guides, Drivers and Staff
Same guide agai knew everything local.
Transport
All OK
Santa Rosa Hot springs
Colombia

Loved watching the Colombians enjoy this beautiful place.

Guides, Drivers and Staff
Same great people.
Transport
Same nice and safe driver.
Discover the Magical City of Cartagena & Getsemaní
Cartagena

Learned much about the history. Not to Be missed.

Quality of Experience
Same knowledgeable driver/ guide
Guides, Drivers and Staff
Again, great
Transport
Very competent driver.
Local specialist: Margarita Moreno
Margarita
Margarita Moreno
Local specialist in Bogota | Reviewed on Feb 02, 2023

Willian and Nancy!

Thank you very much!
It was a pleasure for all of you to see how every city and small town in Colombia was giving you surprises.
All your guides would love to see you again and I would love to meet you next time when you visit Bogota.

A big hug from Colombia!
Margarita

Oaxaca and Puebla
Mexico | Jan 5 - Jan 16, 2023

R
Roxana Y.
Atascadero, CA | Reviewed on Jan 31, 2023

Guide in Oaxaca was knowledgeable.
In Oaxaca, the hotel was not in good condition, no amenities and a bit run down.
Service was basic, breakfast was included and not great.
We got 6 nights in nice, outstanding hotels - we paid for 5 star hotels, the one in Oaxaca was NOT.

During the trip we contacted Ximena a day in advance to have our dinner reservations (included in the tour) changed to a later time. She was inflexible and had to rush to get to the restaurant. Upon arrival the restaurant... read more

Guide in Oaxaca was knowledgeable.
In Oaxaca, the hotel was not in good condition, no amenities and a bit run down.
Service was basic, breakfast was included and not great.
We got 6 nights in nice, outstanding hotels - we paid for 5 star hotels, the one in Oaxaca was NOT.

During the trip we contacted Ximena a day in advance to have our dinner reservations (included in the tour) changed to a later time. She was inflexible and had to rush to get to the restaurant. Upon arrival the restaurant was full and were seated in a service area, not a place to enjoy a meal.
TOTALLY disappointed with the tour planner after the trip began and after payment was received.

Arriving to our hotel in Puebla we were told that the reservation had not been paid by the tour operator. It took hours before this was sorted and we were a room.

Hotel Reviews
Mondrian Mexico City Condesa
Mexico City

New hotel and great service

Authenticity & Character
new luxury hotel
Location
easy walking area to restaurants
Staff
very helpful and service oriented
Cleanliness & Comfort
tidy and clean - new feel
La Catrina de Alcalá

basic service towels were worn out and had to keep asking for soap and towels. not modern, mold around the shower.

Authenticity & Character
Location
within the historic center
Staff
need to be more attentive. basic service
Cleanliness & Comfort
need to clean the shower and bathroom, black mold visible bed was comfortable
Quinta Real Puebla

good place and great location. enjoy the historic building

Authenticity & Character
previous a convent. well appointed rooms
Location
in historic center, walking distance to most places I wanted to visit.
Staff
very attentive and willing to help
Cleanliness & Comfort
comfy and spacious room.
Activity Review
Historical Tour of Oaxaca City
Oaxaca

Guide is knowledgeable of the area. Enjoyable walking tour around the city, highlighted with history and local information.

Quality of Experience
Guides, Drivers and Staff
our guide double as our driver. he was knowledgeable, answered many questions.
Transport
comfortable car
Local specialist: Rene Rodarte
Rene
Rene Rodarte
Local specialist in Mexico city | Reviewed on Feb 02, 2023

Hello Roxana,
Thank you very much for taking the time to leave a review since all comments allow us to improve.

It is unfortunate that the hotel in Oaxaca was not up to your liking, at no moment did your travel partner requested that you expected 5 star hotels at all locations, on the contrary she requested boutique and central. The information on these was shared in advance and validated by her, in the future we will make sure every traveller is much more aware of what is offered.

As it... read more

Hello Roxana,
Thank you very much for taking the time to leave a review since all comments allow us to improve.

It is unfortunate that the hotel in Oaxaca was not up to your liking, at no moment did your travel partner requested that you expected 5 star hotels at all locations, on the contrary she requested boutique and central. The information on these was shared in advance and validated by her, in the future we will make sure every traveller is much more aware of what is offered.

As it was mentioned to you over the whatsapp conversation, the reservation was very last minute and we were quite lucky to find availability for the restaurant dinner. The request to change this was done in under 12 hours of arrival and at a time neither the support team nor the restaurant was working which made it impossible for us to do the amendment you requested, for future travellers we will inform in advance there is a time limit to amend these reservations.

According to the hotel in Puebla, they mixed up the paperwork about your booking and you had to wait for 20 minutes before they showed to your room. We will ask them to be more careful since this is very concerning.

Again, we appreciate your feedback and we will use your comments to improve.
Rene

Magnificent Patagonia!
Patagonia | Dec 28 - Jan 9, 2023

Shivi
Shivi S.
Los Angeles, CA | Reviewed on Jan 31, 2023

When I was contacted by Erin, we discussed all that we wanted to do in 2 weeks time. Buenos Aires was a must for us - I had heard so much about this city so wanted a coupe of days to explore it. From BA, my daughter, a friend (from Botswana), and I flew to El Calafate and then to El Chalten for 3 days. Our private hiking guide (Leo) in El Chalten was fantastic and so knowledgeable. With his expertise an encouragement, my daughter and I were able to hike Laguna de los Tres and Mt. Fitzroy... read more

When I was contacted by Erin, we discussed all that we wanted to do in 2 weeks time. Buenos Aires was a must for us - I had heard so much about this city so wanted a coupe of days to explore it. From BA, my daughter, a friend (from Botswana), and I flew to El Calafate and then to El Chalten for 3 days. Our private hiking guide (Leo) in El Chalten was fantastic and so knowledgeable. With his expertise an encouragement, my daughter and I were able to hike Laguna de los Tres and Mt. Fitzroy which was quite difficult due to the extreme wind and rain that day but the view at the end of the hike was phenomenal! We then spent 2 nights in El Calafate. The highlight of this portion of the trip was a visit to the magnificent Perito Moreno glacier. On the way to the glacier, we visited two rain forests and learned about some of the history of the region.
From El Chalten, we traveled to Puerto Natales by a luxury bus and had a free day to explore this cute little town on the outskirts of Torres Del Paine where we had some delicious ice cream! The following day, we boarded a bus to Torres Del Paine where we stayed for the next 3 days. One of the highlights of this part of the trip was a private hike we arranged through the hotel to view cave paintings and natural flora and fauna. It was truly one of the best days of our stay along with a private tour of the southern portion of Torres Del Paine the following day. Our guide Devi was friendly, personable, and knowledgeable and along with our driver, made our day extremely enjoyable! The highlight of the private tour was the hike to Mirador Los Cuernos where we had lunch and enjoyed the magnificent view!
From Torres del Paine, we returned to Puerto Natales for 2 nights. One of the days here was spent at Estancia Mercedes which we highly recommend. We were not sure what to expect but this turned out to be one of the best days of our vacation! Sebastian and his family were so warm and hospitable. We went horseback riding to their private waterfalls where spent part of the day building a fire to make matte and sample some delicious snacks. The breakfast and lunch was sumptuous.
From Puerto Natales, we headed back for a night at El Calafate before departing for Buenos Aires and then home.

Hotel Reviews
Duque Hotel Boutique & Spa
Buenos Aires

This cute boutique hotel was located in a great neighborhood (Palermo). Our room was clean but on the smaller side with inadequate lighting. The staff were friendly and welcoming and the breakfast had something for everyone!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hosteria Senderos
El Chalten

A cozy hotel with charm and character at the foot of Mount Fitzroy! Our room had a wonderful view of the mountains. We enjoyed the outstanding and warm hospitality and the multi-course dinner on New Year's Eve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kosten Aike
El Calafate

We loved this hotel with it's many amenities and high speed WiFi. It was close to the downtown are of El Calafate and within walking distance of many restaurants and shops. The massage on our last day was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Torres Patagonia
Torres del Paine

A beautiful hotel at the heart of the park. The rooms were clean and comfortable. The breakfast was outstanding with so many choices. However, there are not many lunch/dinner options for vegetarians or vegans .

Authenticity & Character
Location
Staff
Front desk staff were not the friendliest!
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales

A beautiful hotel with unique architecture and proximity to the Puerto Natales sea.We stayed here two separate times on our trip to Patagonia and liked it both times. One one of the days, our room hadn't been swept since there was still gravel and debris on the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Buenos Aires City Tour
Buenos Aires

The tour allowed us to explore different neighborhoods of Buenos Aires. Our guide was knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Flexible Guided Hikes in El Chaltén
El Chalten

The guided hike to Laguna de los Tres and Mount Fitzroy was challenging but our guide Leo made it a great experience. He was very knowledgeable about the history of the area as well as the flora and fauna. The next day, our guided hike to Lago Viedma was an easier one. Leo was, once again, very knowledgeable and so much fun!

Quality of Experience
Guides, Drivers and Staff
Not applicable
Admire the Famous Perito Moreno Glacier [Mayo Trek - Alternative Excursion]
El Calafate

This was a fantastic excursion from start to finish! We loved all parts of this adventure from the boat ride to the visit to the rain forests to Perito Moreno.

Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine Full Day Private Tour
Chile

Devi was an excellent guide. Our favorite parts of the tour were hikes to Lake Nodenskjol, Mirador Los Cuernos, sampling Calafate blueberries along the way, a visit to Lake Sarmiento, Lago Pehoe and Grey Lake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Estancia Mercedes
Chile

We were not sure what we were going to do at Estancia Mercedes other than horse back riding but this visit turned out to be one of the great experiences of our trip. The family were very hospitable and the meals were so delicious. It helped that, in addition to my daughter could speak some Spanish, there was a young couple who were staying there who spoke Spanish, This allowed us to have lively and informed conversations with the family!

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Ride to El Canto de los Turbales Waterfall (Estancia Mercedes)
Chile

This was a great adventure and experience! Before getting on our horses, we were given a mini 'riding' lesson and safety tips. The ride to the falls was about 30 minutes through a very pretty forest. Once at the waterfall, we made a fire (from sticks and twigs we collected) and boiled water (from the waterfall) to make mate (an herbal drink). We also used the fire to toast bread that had been packed as part of the snacks). We feasted on mate and snacks before venturing to the waterfall where we 'played' for a while. We then returned to the Estancia after putting down the fire. All through both rides, we took sips from a bota containing white wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Trip Briefing at Dittmar Adventures
Puerto Natales

It was useful to get an overview of what to expect in the following days.

Quality of Experience
Local specialist: Erin Wiley

Chile Tour
Chile | Jan 14 - Jan 27, 2023

B
Bakulesh S.
Daly City, CA | Reviewed on Jan 31, 2023

Most guides were very good.
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good.

Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be... read more

Most guides were very good.
The guide on Jan. 25, 2023 for Torres del Plaine National Park spoke at length in Spanish and very little in English. So we missed out on a lot of commentary.
And all drivers were very good.

Jason provided great service.
He had planned and organized our trip very nicely.
This made it very easy for us and we had no anxiety or stress anywhere in Chile.
He communicates immediately on an inquiry and to the point.
He had promised us that our trip would be memorable and indeed it was.
He is the best.
We would love too work with him on future trips.

Every place we visited in Chile was most exciting and enjoyable.
Jason had panned all important sights for us and so we appreciate his service.

Hotel Reviews
Hotel Cumbres San Pedro
San Pedro de Atacama

Excellent service and support from the front desk staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Santiago - Airport Terminal
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solace Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
NOI Indigo Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago

Very good service at Bidosa.

Authenticity & Character
Location
Safe area
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Geysers of El Tatio
San Pedro de Atacama
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Tour of Santiago
Santiago

Excellent tour guide and driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Valparaiso Discovery
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lagoons of Ojos del Salar, Tebinquinche & Coyo
Chile

Fernando is the best tour guide. He is amazing, funny, energetic, and most helpful

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Valle de la Luna (Moon Valley)
San Pedro de Atacama

Fernando the tour guide made it most interesting. He showed us all the interesting features of Moon Valley, and he was very patient with us on the steep and rough trails.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiloé - Ancud - Castro - Dalcahue
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Navigation Balmaceda & Serrano
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Torres del Paine National Park (ex. Puerto Natales)
Puerto Natales
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Atacama Salt Flats, High Plateau Lagoons & Toconao
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Osorno Volcano & Petrohué Falls
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jason Kearney
Jason
Jason Kearney
Local specialist in Peru | Reviewed on Feb 02, 2023

Hi Bakulesh,
Thanks for your review and I am glad you both had a wonderful time and are considering your next vacation with us. You mentioned the Torres del Paine guide not being conversant in English as much as Spanish. I will look into that as it has not happened before and we wish to correct that for future travellers. I am glad all of the rest of the trip was above your expectations. I am glad we have built a trusted relationship for the future.
Kind Regards,
Jason.

The trip was wonderful. Oaxaca was a place we...
Mexico | Jan 15 - Jan 25, 2023

Carol
Carol G.
East Naples, FL | Reviewed on Jan 31, 2023

The trip was wonderful. Oaxaca was a place we’ve been trying to visit for several years. The tour was well laid had very few hiccups. The hotels were great, the guides were very informative, and the food was outstanding. There was lots of diversity of tours, so it covered all the bases. The company did a good job with follow up and being flexible on starting times, etc..

A few minor things that could be improved. Number one -we did not have a return flight to Oaxaca from Huatulco so we... read more

The trip was wonderful. Oaxaca was a place we’ve been trying to visit for several years. The tour was well laid had very few hiccups. The hotels were great, the guides were very informative, and the food was outstanding. There was lots of diversity of tours, so it covered all the bases. The company did a good job with follow up and being flexible on starting times, etc..

A few minor things that could be improved. Number one -we did not have a return flight to Oaxaca from Huatulco so we had to book that separately and we were surprise the tour company did not pick up on this. Fortunately, we discovered it a month before the trip and were able to get the tickets . Our guide Margaux was our favorite, but Alejandro and Perfecto were also great guides and we feel like we really saw the various aspects of Oaxaca, and Huatulco.
I would suggest they eliminate small group tours as those days did not go off as well as private guided trips, and we would’ve preferred to continue with a private guide. One day we were stuck with a guide and a group they did not speak English and that was very disappointing, but they reimbursed us for this tour. In hindsight with 10 days of touring, it would’ve been better to just stick with private guides or at least allow that option. Overall , I thought the company did a good job and was very responsive to text. I would definitely recommend them to get a in-depth feel for the region. Thanks for making our anniversary special.

Hotel Reviews
Los Pilares
Oaxaca

We love the location, though it was a bit of a walk to the central area. The staff were amazingly wonderful and friendly. The room was off the courtyard, but very dark. Also, we were below the kitchen, so the noise of furniture moving was very loud at night, but died down at around 10 o’clock. There were not many restaurants around except Le Bice Probre that served local cuisine but we walked to town a lot and found great restaurants. The pillows are way too big, so we use towels as our pillows. My only complaint besides the pillows was breakfast. It was delicious but service was supposed to begin at 7:30 yet that was merely a suggestion. We would get there at 7:30 but we couldn’t get coffee till 7:45 and therefore could not make a tour at 8 o’clock. Fortunately, we figured this out on day two and were able to pre-order our breakfast on a day. We had an 8 o’clock start. It does seem with such a beautiful, quaint hotel as this that they could have a coffee station or place you could get coffee prior to 7:30 do in the morning. Other than that we love this place.

Authenticity & Character
Location
Neighborhood
Staff
Cleanliness & Comfort
Quinta Bella
Oaxaca

It’s great that such a small hotel has six restaurants to choose from and all of them are good. We generally are not resort people, but this hotel was very nice and comfortable. The grocery store .4 miles away was a wonderful bonus because the wine at the hotel wasn’t that great and was very pricey. Staff are friendly and it was an easy walk to town. We are not resort people so we took day tours and enjoyed the birding and hiking. The water was cold as it was January so we did not do much swimming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Gastronomic Indigenous Roots
Oaxaca

A great way to start a trip and experience the different cuisines of the region. We were lucky the restaurant was not open the night we went, and we were the only guests because they treated us so well. It was nice to meet Chef and our server was excellent.

Quality of Experience
Food
Historical Tour of Oaxaca City
Oaxaca

It was a great tour, and we learned a lot about the city and the various landmarks. My only suggestion would be to reverse this tour to do it in the afternoon, so that we could’ve visited a museum. Unfortunately, the museums are only open until three and our tour schedule did not allow us to visit any of them.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Oaxaca

It was a perfectly planned day, and very well orchestrated. Each of the stops was great timing and full of information. It was nice to get out of the city and see some of the surrounding areas.

Quality of Experience
Guides, Drivers and Staff
Transport
Hands in the Dough: Rural Cooking Workshop in Oaxaca
Oaxaca

We’ve been to several cooking classes all around the world and this was so much fun. Dalia and her daughter Laura are excellent at explaining things despite a language barrier, and it was fun to go shopping before preparing the meal. We learned a lot and enjoyed the fruits of our labor. Most of all we enjoyed meeting Dalia and working with her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Archeology and handicrafts in Monte Alban, Arrazola, Cuilapam and Coyotepec
Oaxaca

Our guide was long on explanation, but short on facts, so it made the tour of Monte Alban de tedious. Also, there was intense sun, and most people did not bring enough water, so it was a little bit uncomfortable to stand for hours, rather than sit in the shade, while he gave explanations. The rest of the days tour was very disjointed because we didn’t know we were having lunch and we had eaten snacks. In the workshops felt more geared toward shopping rather than details on the method of the art. In hindsight, I would’ve skipped the second half and just gone to town to shop.

Quality of Experience
Guides, Drivers and Staff
Transport
Ditch the mask! If people want to wear them that’s fine let them do what they want to do but don’t force everyone to wear a mask and then disregard those who do not put one on. I get that it might be a local regulation but it’s way over done
Walk through the enchanted forest of Ixtepeji
Oaxaca

One of our favorite days because we were able to walk in the mountains that were so beautiful. We saw lots of birds and enjoyed the company of Margaux who is our guide. The lunch of trout was spectacular and the views and quiet of the area. We were just unexpected, but pleasantly surprised that this was such a fun day. The altitude did not seem to bother us as much as we thought it would so it was just a real treat.

Quality of Experience
Food
The trout and local cuisine
Guides, Drivers and Staff
Transport
Explore Wild Huatulco
Mexico

Another fabulous day of walking, birding, and boating to see the bays of the area. The water is too cold for us to swim, which is unfortunate, because it was glass, calm and clear but the boating was still fantastic. Perfecto was a great guide along with the boat captain. We got to see whales and so much nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Walk among the waterfalls and coffee plantations
Mexico

This trip was our least favorite. For one thing it was moved from 9 o’clock to 10:30 AM and we had hope that meant we would shorten the trip instead of extend the evening. Our driver spoke no English even though we were promised one and the rest the group – five – also did not speak English so we were unable to learn anything about the environment or local culture. We stopped at an organic shop and that had an English-speaking Guide which was wonderful. When we got to the waterfalls we had no idea how much time we had before lunch so we rushed through twice and our guy did not tell us that lunch would not be served until 4:15 PM. We left around 5:30pm and didn’t get back to the city until 6:40pm which made us miss our dinner reservation. Overall, it was a waste of a vacation day, but the falls were pretty. We would’ve enjoyed the more and we known we were going to have two hours to see them. When I reached out to complain to the Tours operator that ours was supposed to be an English at first, he was rather brash. However, he has, since agreed to reimburse us for this tour, and that is only fair as we lost a day of vacation

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Karen Quintero

Exceeding Expectations!!!
Costa Rica | Jan 11 - Jan 24, 2023

Susan & Bob
Susan & Bob M.
Roanoke, VA | Reviewed on Jan 31, 2023

Incredible trip with memories we will cherish!
Bryan and his team provided exceptional service from planning the trip to hands on 24/7 support or question through out our 2 weeks journey!

We loved our drivers/tour guides that made our activities beyond our expectations! We are planning other trips with Kimkim simply because of how they listen to our needs and experiences we desire. Plus they are with us on What’s App to support us throughout our trip!

Thank you for making our 30th... read more

Incredible trip with memories we will cherish!
Bryan and his team provided exceptional service from planning the trip to hands on 24/7 support or question through out our 2 weeks journey!

We loved our drivers/tour guides that made our activities beyond our expectations! We are planning other trips with Kimkim simply because of how they listen to our needs and experiences we desire. Plus they are with us on What’s App to support us throughout our trip!

Thank you for making our 30th Anniversary so very special!

Hotel Reviews
Hotel Arenal Kioro Suites & Spa
Fortuna

The people, food and hotel was exceptional!!!

Authenticity & Character
The people and food made the experience here.
Location
Staff
Love the staff!!!
Cleanliness & Comfort
Perfect
Ocotea Boutique Hotel
Santa Elena

The sunsets from the roof top bar were exceptional!

Authenticity & Character
The staff were the most accommodating! Modern and European character.
Location
Staff
Love the staff!
Cleanliness & Comfort
Perfect
Hotel Cuna del Angel
Dominical
Authenticity & Character
The food was totally incredible and everything was gluten free - incredible chef!!!!!!!!
Location
Staff