Kimkim Trip Reviews

4.8
Based on 21,408 ratings
Read 21,408 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Job by the KimKim Team
Thailand | Jul 28 - Aug 1, 2026

D
Devyn N.
Japan | Reviewed on Aug 02, 2026
Bella did an amazing job setting things up for us and adjusting to our needs. Our diver from the airport, for a tour of the island, and delivery back to the airport as well as the other drivers, tour guides from Mr. Tu's and the Elephant Sanctuary were exceptional. Mr. Tu's team was especially thoughtful, ensuring everyone stayed hydrated and safe. The team from the Elephant Sanctuary were very courteous and took pictures as needed so those on the adventure could enjoy it to the fullest, even... Read more

Bella did an amazing job setting things up for us and adjusting to our needs. Our diver from the airport, for a tour of the island, and delivery back to the airport as well as the other drivers, tour guides from Mr. Tu's and the Elephant Sanctuary were exceptional. Mr. Tu's team was especially thoughtful, ensuring everyone stayed hydrated and safe. The team from the Elephant Sanctuary were very courteous and took pictures as needed so those on the adventure could enjoy it to the fullest, even if it felt a little rushed.

Hotel Review
Samui Buri

Check-in and check-out was a breeze and the staff was extremely helpful. The atmosphere of the hotel was quiet and peaceful for a beachside resort, which made the experience more relaxing than the hotels I have stayed at in the past.

Authenticity & Character
It was quiet and peaceful for a resort. The style of the hotel was open air with the rooms being spacious and air conditioned without feeling out of character.
Location
The location is great. The atmosphere is quiet and peaceful, though it is a bit out of the way and pretty far from the touristy area, so transportation is needed unless you enjoy long walks on the side of the road.
Staff
We didn't interact with most of the staff other than at meals, but the ones we encountered were courteous and motivated to help in whatever manner they could.
Cleanliness & Comfort
As stated above, the room was spacious. It was also very clean and the AC made it a comfortable place to relax after a long day.
Local specialist: Bella Saung

Everything worked well, except the “self-tour...
Germany | Jul 28 - Aug 1, 2026

S
Stephen p.
San Jose, CA | Reviewed on Aug 02, 2026
Everything worked well, except the “self-tour” of Rothenburg. While the app worked, it regularly did not and was very hard to use. Would not recommend it, nor permit another client to use it. The tour guide at Nuremberg was amazing. Overall a great experience. Read more

Everything worked well, except the “self-tour” of Rothenburg. While the app worked, it regularly did not and was very hard to use. Would not recommend it, nor permit another client to use it. The tour guide at Nuremberg was amazing. Overall a great experience.

Hotel Review
Hotel Sonne (Adult-only)
Rothenburg o.d.T.
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Caroline Kennedy

Liked Kim Kim better before the digital days
Italy | Jul 14 - Jul 19, 2026

Tammy
Tammy S.
Omaha, NE | Reviewed on Aug 01, 2026
The process of planning and booking this trip was not as positive as the first trip my sister and I did with Kim Kim about 3-4 years ago. For one thing, the computer program did not ever unlink my sister from the trip she had Kim Kim plan to France in March/April 2026. Even MY receipts for payments for MY trip to Italy with my granddaughter were sent to her email! She was not associated with the trip to Italy in any way.
I am not a big fan of having to download everything digitally. I...
Read more

The process of planning and booking this trip was not as positive as the first trip my sister and I did with Kim Kim about 3-4 years ago. For one thing, the computer program did not ever unlink my sister from the trip she had Kim Kim plan to France in March/April 2026. Even MY receipts for payments for MY trip to Italy with my granddaughter were sent to her email! She was not associated with the trip to Italy in any way.
I am not a big fan of having to download everything digitally. I finally got the trip loaded on my phone, BUT my cellular provider evidently does not have good coverage in other countries. I could not get to the trip information on my phone unless I was in the hotel and had WIFI available. Thankfully my granddaughter's cellular coverage worked in Europe, so we used hers when we were away from the hotel.
Jessica was good to respond to the requests when planning, for example booking us a pizza tour rather than a winery tour. It might have been reassuring to be advised that our hotels were within walking distance of the tour meeting places in most instances. The heat this year in July made the walks more challenging, but most people in reasonably good shape would be able to do them. The hotel in Rome was very nice, the staff very accommodating, and the breakfast exceptional. The hotel in Naples was interesting, but when the driver dropped us off, we could not really see where the hotel was. There was a large wooden door (sometimes open for drive through, other times closed with just a walk-through door) with several signs on the right side. The name of the hotel was there among several other signs, on a sign about 20x20 inches square. A person had to punch in a code number to open it if it was not open to drive through. Then one went up a small and rather dingy elevator to a landing with a double wooden door that one used a plastic card to open, then one had a large metal key for one's room. The breakfast room and service were not nearly as nice as the hotel in Rome. The most positive thing it had going for it was it was right on the Dante Plaza where the Pizza tour met to begin.

Hotel Reviews
Rinuccini Relais Hotel
Naples

Hard to find at first - front door did NOT look like most hotel front doors. Getting in and out of hotel was complicated and a little tricky. Breakfast room and service were only average.

Authenticity & Character
The building certainly had character!
Location
Right on Dante Plaza
Staff
Young woman at the desk was very helpful, but no one was available overnight.
Cleanliness & Comfort
Once inside the upper floor and doors of the hotel, things were clean and the AC was nice and cool, but the area around the hotel seemed a little dingy and rough.
Albergo Del Senato
Rome

The rooms were clean and service very good. Breakfast was exceptional. Hotel location was close to a lot of the famous sites in the historic Rome area. Liked it very much.

Authenticity & Character
Location
Close enough to walk to a lot of the historic sites
Staff
Cleanliness & Comfort
Air conditioning worked well during the July heat wave.
Activity Reviews
Naples Pizza Tour
Naples Pizza Tour
Italy

Again, it was hot, even in the evening so it was not as pleasant as it could have been. Our guide was good, but she had to order so much food. My granddaughter and I could not possibly eat all of it, but she said she was supposed to. The sit-down restaurant was nice and welcome as it was cool. It is too bad that outdoor restaurants do not allow people to sit down briefly when there are empty seats in their area - at least for a little while. We had to "perch" on the side of a planter while our guide got our dessert. There were no park benches or other public places to sit in the area. We ended up taking it back to our hotel, but as we were leaving the country the next day, it mostly went to waste.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

It was hot and crowded. I was surprised that the museum did not have air conditioning that worked well. The guide pointed out some interesting things about the paintings and other contents of the museum that I had not thought about or noticed before. The Sistine Chapel was smaller than I was expecting. St. Peter's Basilica was large but also crowded. We did not see most of the lovely side chapels, however as we were finishing and our guide leaving us, a Mass was about to begin, and I was able to stay for it. Since there were no papal audiences during July, it was special to me to be able to attend a Mass in St. Peter's.

Quality of Experience
Guides, Drivers and Staff
Day Trip to Pompeii from Naples
Day Trip to Pompeii from Naples
Italy

We had a guide who seemed very attuned to what we would be interested in concerning the homes and daily lives of the unfortunate inhabitants of Pompeii and Herculaneum. I liked her approach to guiding us through the site.

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Vesuvius Entrance Tickets
Mount Vesuvius Entrance Tickets
Italy

Jessica answered my questions about the park, but since we were first timers there, it might have been nice to know about the various paths that one could take to the crater rim and the places to get a drink at the top. Our driver took us by a cameo factory on the way there, and that was interesting, but there was a lot of sales pitches made as well as information given.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

The tour was amazing. Our guide was OK but not as good as some I have had. The meeting place was a little confusing because of the two places (upper and lower) it could have been. The guide explained and showed us many things but did not "bring to life the fascinating history and architectural marvels of the structural, sharing stories of emperors, gladiators, and the roaring spectators". The heat may have had something to do with that I suppose.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Proietti

Amazing experience, would book again
Colombia | Jul 22 - Jul 28, 2026

Chante
Chante R.
Chicago, IL | Reviewed on Aug 01, 2026
Michael was a great specialist and maintained excellent communication with us before and during the trip. Nancy was our guide in Colombia and is absolutely amazing! We learned so much from her and she was always attentive to us and went above and beyond. We even see her as a friend now. Read more

Michael was a great specialist and maintained excellent communication with us before and during the trip.

Nancy was our guide in Colombia and is absolutely amazing! We learned so much from her and she was always attentive to us and went above and beyond. We even see her as a friend now.

Hotel Reviews
Hotel San Pedro de Majagua
Isla Grande

Excellent rooms and customer service. We enjoyed the beach a lot and the food was good but be prepared to spend money if you are staying various days because the meals aren’t cheap and it adds up. We also wish they had some type of nightly entertainment for guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

Hotel is in Getsemani so you are able to walk to a lot of places. There is a pool on the rooftop that has a bar and restaurant with excellent (but pricey) food. Breakfast was included but was just ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold

Great trip in Australia
Australia | Jul 18 - Jul 28, 2026

Ingrid
Ingrid W.
Seattle, WA | Reviewed on Aug 01, 2026
Overall, kimkim put together a very good trip and was conscientious and thorough in all the bookings. Samantha provided some great suggestions, asked the right questions and took good care of transfers and so on. We were so delighted with the recommendation of staying at Silky Oaks and the Gorge day with Backcountry Bliss. Also, the Kuranda Skyrail day had to be cancelled when it closed for maintenance and kimkim did a great job of providing several good other options and talking us through... Read more

Overall, kimkim put together a very good trip and was conscientious and thorough in all the bookings. Samantha provided some great suggestions, asked the right questions and took good care of transfers and so on. We were so delighted with the recommendation of staying at Silky Oaks and the Gorge day with Backcountry Bliss. Also, the Kuranda Skyrail day had to be cancelled when it closed for maintenance and kimkim did a great job of providing several good other options and talking us through which one might be best for us.
My concerns are:
The reef outing with Ocean Free was on a really small sail boat that felt very cramped. It was slower than the other boats that were all passing us and getting to Green Island more quickly. I can see that some folks may prefer the charm of a sailboat and that would be worth going more slowly for them, but I think kimkim should have pointed this out and given us options to choose from. I also felt in danger of falling when the boat was pitching wildly in choppy water and there were inadequate handholds.
Our other reef outing was cancelled due to weather, which is of course understandable and no one can be blamed for poor weather. The issue was that the tour operator didn’t let us know they cancelled, so we got up early, dressed and were waiting for the pickup. I would hope that kimkim would refuse to book with operators that are careless with their clients’ time.

Hotel Review
The StandardX
Fitzroy

The StandardX is disappointing. The lobby and restaurant are very hip and stylish-looking, so I guess that is why it is a “boutique” hotel, but there is little interest in comfort. We were warned about the small room, but one *tiny* drawer for 2 people? We had to live out of our suitcases, very inconvenient. No decent-sized bedside table or reading lamp for one side of the bed? Unacceptable. The in-room coffee is a no-good dunkbag, rather than a Nespresso machine or even a decent instant coffee. It was not a comfortable place to spend 3 days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleaniness was very good but comfort was poor
Local specialist: Samantha Slais

Caroline was outstanding!
Switzerland | May 25 - Jun 5, 2026

Tony
Tony G.
Chicago, IL | Reviewed on Aug 01, 2026
Caroline was an excellent travel planning advisor for our recent trip to Switzerland! She listened to our requests and helped us customize an amazing experience for our family that took into account our unique requests and included many of the beautiful highlights in Switzerland. She helped us get all of the hotel and tickets that we needed and explained clearly how we would use them. When we decided we wanted to depart from Milan, she helped us make that happen too. She was flexible and... Read more

Caroline was an excellent travel planning advisor for our recent trip to Switzerland! She listened to our requests and helped us customize an amazing experience for our family that took into account our unique requests and included many of the beautiful highlights in Switzerland. She helped us get all of the hotel and tickets that we needed and explained clearly how we would use them. When we decided we wanted to depart from Milan, she helped us make that happen too. She was flexible and easy to get in touch with, even during our trip when we had questions. Everything went so smoothly! Overall it was a wonderful trip. Thank you Caroline!

Local specialist: Caroline Kennedy

It was great to encounter Ramiro, our driver ...
Peru | Jul 21 - Jul 29, 2026

J
Jenni L.
Dallas, TX | Reviewed on Aug 01, 2026
It was great to encounter Ramiro, our driver several times throughout our trip. Ismerelda was also very personable and knowledgeable. Our drivers, transfers, flights, trains and buses all were on schedule all the time. The guides were very helpful when our spanish just wasn't doing the job. All of the hotels were chosen carefully, and all delivered except one. But making the move to another hotel was fairly seamless, again with the help of our driver and guide. We learned a lot from this... Read more

It was great to encounter Ramiro, our driver several times throughout our trip. Ismerelda was also very personable and knowledgeable. Our drivers, transfers, flights, trains and buses all were on schedule all the time. The guides were very helpful when our spanish just wasn't doing the job. All of the hotels were chosen carefully, and all delivered except one. But making the move to another hotel was fairly seamless, again with the help of our driver and guide. We learned a lot from this trip, and will plan better for our next one. I would not hesitate to use Kimkim again.

Hotel Reviews
Quinta San Blas by Ananay Hotels
Cusco

This is a nice hotel if you're looking for absolutely no frills. We only stayed one night of three. The staff is nice, and place is clean, and the bed was comfy. But we had a lot of down time during these days and no where to go. There is no lobby, the courtyard is outdoors in open air with no place to sit and relax. It's downright cold when the sun goes down, so you have to be in your room to stay warm. The room itself only has a small window looking out into the courtyard, so your view is a wall. We felt too enclosed to spend three nights here. The breakfast was nice, with enough selections to give us variety, but the lack of spaces was a turnoff for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the place was clean, the comfort was missing.
Tierra Viva Machu Picchu
Machu Picchu

this was a very nice and clean hotel in a great location. We only had a very short time here, but the staff was very accommodating, and spoke great english. The breakfast buffet is nothing awesome, but had plenty of selections to fill your belly before treking to Machu Pichu. The bed was quite comfortable also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Qolqas EcoResort Ollantaytambo
Ollantaytambo

Another gem in the middle of nowhere! Our tent, # 3, probably has the best views of the mountains of any of the tents. While the dinner menu is not extensive, the selections were more than generous portions, and tasty. The service was quick and efficient. We had a fire in our fireplace every night and all we had to ask for them to come start it. The grounds are filled with flora of all kinds in bloom, and very nicely kept.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Second Home
Barranco, Lima

What a gem! Walking distance to the beach, restaurants, etc... The grounds are gorgeous with views of the ocean, and a number of different places to sit and relax, or have breakfast. The staff was very friendly. The rooms were more than adequate. It's a shame we couldn't stay longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Scenic Train Journey to Aguas Calientes from the Sacred Valley
Scenic Train Journey to Aguas Calientes from the Sacred Valley
Peru

This is a beautiful journey. The train was very comfortable, and on time. We had purchased tickets in advance, which is really the only way to go. Otherwise, the lines are long as the crowds are everywhere.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch at Mountainview
Lunch at Mountainview
Peru

Lots of confusion about our reservation when we arrived here. Our driver not only didn't speak english, he also didn't understand our spanish well. After going through several management, no one could determine why we were there, but since I could prove we had prepaid, they let us order off our special menu. The food was awesome! The llamas wandering throughout the dining room only added to the ambiance! The views are also incredible from here.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovering the Treasures of Machu Picchu
Discovering the Treasures of Machu Picchu
Aguas Calientes/ Machu Picchu

We got our tickets for Circuit 2 a year in advance, and it was well worth the wait! We had an amazing guide (Rolly, aka Roy) throughout the ruins, and even with the number of people there, he kept our pace at one that allowed us to enjoy the views without the crowds. He was also a decent photographer.

Quality of Experience
Guides, Drivers and Staff
Transport
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Pachamanca Lunch at El Albergue Farm in Ollantaytambo
Peru

This was an incredible experience! It was awesome to see how everything was done, and the food was really good, and plentiful. The only complaint was we had special ordered the cuy for our lunch, and that message never reached the right person. I would definitely make time in your trip for this. Our driver dropped us off at the top of the hill where train tickets are sold, and we were told the Farm is next door, but that was not the case. So we spent some time trying to figure out where to go asking in our broken spanish! We eventually figured it out.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly to Cusco, and transfer to the Sacred Valley
Fly to Cusco, and transfer to the Sacred Valley
Peru

Driver was on time for pick up, the flight was uneventful. The drive to our hotel was very long....2 hours on bumpy roads. We realize we are traveling, but it was a very long day to get to our final destination.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Cusco Tour
Half Day Cusco Tour
Peru

Our driver and tour guide were great. The tour went longer than planned, and was a bit overwhelming at the end of a busy week, but that was not their fault. We saw some cool places and learned some new things about the area, so that was nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon

My dream family trip!
France | Jul 3 - Jul 10, 2026

A
Alison D.
Ashburn, VA | Reviewed on Aug 01, 2026
We had a wonderful weeklong trip to Annecy and Chamonix thanks to Amandine. After spending two weeks in Paris I wanted to go to a beautiful place away from the city and the crowds where my family (myself, husband, and two kids ages 12 and 10) could go hiking and do other outdoor activites, but I was overwhelmed thinking about planning this trip myself. After staying in airbnbs and doing all the research myself for many years I took a leap of faith and put my trust in Amandine and she did not... Read more

We had a wonderful weeklong trip to Annecy and Chamonix thanks to Amandine. After spending two weeks in Paris I wanted to go to a beautiful place away from the city and the crowds where my family (myself, husband, and two kids ages 12 and 10) could go hiking and do other outdoor activites, but I was overwhelmed thinking about planning this trip myself. After staying in airbnbs and doing all the research myself for many years I took a leap of faith and put my trust in Amandine and she did not disappoint. She was friendly, professional, responsive, and efficient with making revisions. She selected ideal destinations, arranged TGV tickets (including a surprise upgrade to first-class), found mid-range hotels with clean, comfortable rooms that had beds for each kid and nice breakfasts, arranged transparent kayak rentals, bike rentals, and gondola tickets, scheduled a hiking guide (Quentin was amazing) and two drivers, and recommended restaurants. I felt a genuine connection with her and the extra money was well-spent. I wouldn't hesitate to ask her for help planning another trip to France.

Local specialist: Amandine Baillarguès

Great 9 Days in Norway for First Timers
Norway | Jul 12 - Jul 20, 2026

C
Chris M.
Boston, MA | Reviewed on Aug 01, 2026
Everything was great and stress free. Would absolutely work with Mathia again if we come back to Norway in the future, which we intend to do. Accommodations were good, transportation was easy. Could not have gone better. Read more

Everything was great and stress free. Would absolutely work with Mathia again if we come back to Norway in the future, which we intend to do. Accommodations were good, transportation was easy. Could not have gone better.

Hotel Reviews
Heimen Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vestlia Resort
Geilo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Terminus
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Finnabotn RIB Tour
Finnabotn RIB Tour
Balestrand
Quality of Experience
Guides, Drivers and Staff
Transport
Train to Flåm -> Ferry to Balestrand
Train to Flåm -> Ferry to Balestrand
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 01, 2026
Dear Chris,
Thank you very much for your wonderful review. It truly means a lot to know that your journey through Norway was smooth, stress-free, and lived up to your expectations.
It was a real pleasure helping you plan your adventure, and I'm delighted that the accommodations, transportation, and every part of the itinerary came together so well.
I’m especially happy to hear that you’re already thinking about returning to Norway. There is still so much more to discover, and I would be...
Read more

Dear Chris,
Thank you very much for your wonderful review. It truly means a lot to know that your journey through Norway was smooth, stress-free, and lived up to your expectations.
It was a real pleasure helping you plan your adventure, and I'm delighted that the accommodations, transportation, and every part of the itinerary came together so well.
I’m especially happy to hear that you’re already thinking about returning to Norway. There is still so much more to discover, and I would be honored to help you plan your next adventure whenever the time comes.
I wish you and your family all the best. :)
Mathia

Thanks kimkim for another amazing adventure! ...
Zambia | Jun 14 - Jun 26, 2026

Mike
Mike S.
Waterford, MI | Reviewed on Aug 01, 2026
Thanks kimkim for another amazing adventure! Petru made planning our Zambian safari/honeymoon extremely simple. She was there every step of the way and answered all of our questions promptly. We especially enjoyed our safari activities with Green Safaris. They were outstanding hosts and made our trip incredibly memorable. Thanks to all our guides: Cristobel, Albert, Jakob, Frazier, Moses, and Luke. We got to see so much of the Zambian flora and fauna thanks to all of these wonderful guides.... Read more

Thanks kimkim for another amazing adventure! Petru made planning our Zambian safari/honeymoon extremely simple. She was there every step of the way and answered all of our questions promptly. We especially enjoyed our safari activities with Green Safaris. They were outstanding hosts and made our trip incredibly memorable. Thanks to all our guides: Cristobel, Albert, Jakob, Frazier, Moses, and Luke. We got to see so much of the Zambian flora and fauna thanks to all of these wonderful guides. All of the accommodations were incredible. It was so cool to be staying out in nature, listening to the sound of hippos eating at night and lions roaming the plains.

Hotel Reviews
Avani Victoria Falls Resort
Mosi-oa-Tunya Road, Livingstone 20100

Within walking distance of Victoria Falls, and having free admission. This was by far the best part of the resort. The pool was nice and having animals wander nearby was incredible. It did feel a bit more commercialized than some of the other camps but otherwise was a very enjoyable hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Baines' River Camp
Lower Zambezi Valley

This was a great camp. The food an accommodations were top of the line. The only downside, and this is minor, is that the camp is located so far outside of the National Park. The boat ride to the park was always enjoyable but it felt more dethatched than some of the other places we stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chisa Busanga Camp
Lusaka

This was an amazing camp. The nests were one of a kind and incredibly unique. We really enjoyed having dinner with the other guests each night. The authentic Zambian meal was one of our favorites too, thanks for sharing a bit of your culture with us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shawa Luangwa Camp
Lusaka

Simply amazing! Our first ever safari camp. Situated right along the river, where hippos would wander for snacks at night directly beneath our tent. We thoroughly enjoyed the accommodations. Melania did a great job taking care of us each and every day. The food was fantastic and we definitely ate too much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
City Lodge Johannesburg O.R. Tambo International Airport

Convenient walk from the airport terminal. Perfect place to stay for an overnight layover. The breakfast is served early and was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Safari activities in the Kafue National Park
Safari activities in the Kafue National Park
Kafue

Wow! We had so much fun at Kafue. The wide open plains and plentiful lions, antelope, and even a few cheetahs...memories that will stick with us for a lifetime.

Quality of Experience
Guides, Drivers and Staff
Thanks so much to Frazier for making this safari so enjoyable.
Transport
We especially liked the electric vehicle to get a bit closer to the wildlife.
Local specialist: Petru van Zyl

Our trip to Iceland was amazing and we could ..
Iceland | Jul 23 - Jul 29, 2026

Stacey
Stacey B.
Chicago, IL | Reviewed on Aug 01, 2026

Our trip to Iceland was amazing and we could not have done it without our local specialist, Guðmundur Óli. The detailed itinerary was beyond our expectations and he had us visit so many natural attractions that we would have never known about. Each day was planned and every stop was already loaded into the GPS for us. We stayed at a different hotel every day in a new city and he was sure to recommend restaurants in every city. Thank you for a great and unforgettable trip!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 01, 2026

Thank you for the kind review Stacey! I am happy to hear you had such a great time in Iceland and that everything worked out perfectly as planned
Take care and visit us again soon!
Gummi

Super experience with Sara!
Germany | Jul 3 - Jul 18, 2026

Bruce
Bruce S.
Seattle, WA | Reviewed on Aug 01, 2026
We cannot say enough about the service Sara and KimKim provided in making a bucket list 2-week trip to Germany come true. Over several iterations and many location changes, Sara provided timely and helpful advice and a full range of options. Once we got our itinerary finalized, she was super prompt to assemble the details. We are very happy we upgraded our hotel selections from our original plan, thanks to her assistance. The trip planning was almost perfect, minus one challenge related... Read more

We cannot say enough about the service Sara and KimKim provided in making a bucket list 2-week trip to Germany come true. Over several iterations and many location changes, Sara provided timely and helpful advice and a full range of options. Once we got our itinerary finalized, she was super prompt to assemble the details. We are very happy we upgraded our hotel selections from our original plan, thanks to her assistance. The trip planning was almost perfect, minus one challenge related to a car rental office not being open. (Not KimKim's fault!) This is our second trip with KimKim, and we are true believers. Thank you, and until next time!

Hotel Reviews
The Niu Leo
Nuremberg

Modern, somewhat sterile hotel, just like you would see in any big city. Their food service was very good, and not very pricey!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ruchti - Zeit für mich
Füssen

This lodge is located in a beautiful, scenic and peaceful neighborhood only 10 minutes walk from the Fussen old town and commercial hub. It is like being in a park! This is a quaint, cozy hotel, with interesting furnishings and a fun lounge and well-staffed, excellent restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Living Hotel Das Viktualienmarkt
Munich

We were thrilled with the scenic location across the street from the market and 5 minutes walk to the Marienplatz. Also the neighborhood Ludwigsvorstadt-Isarvorstadt adjacent to the hotel was fun to explore. The staff is cordial and professional and always met our needs promptly. The room was refreshed every morning, and the bathroom was spacious and well appointed.

Authenticity & Character
Location
Can't get much better than across street from Viktualienmarkt
Staff
Cleanliness & Comfort
ClapClap Hôtel
Strasbourg

Our room was not clean, and the common areas are a bit run down. There is no air conditioning and our room was situated in a location without much circulation. The bathroom is tiny. On the upside, it is super easy to walk into the old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Deutscher Hof
Trier

Very convenient and comfortable lodging, within easy walk into the main plazas and sights of Trier. We had a rental car, so the easy access to parking was perfect and unexpected! The hotel looks classy, beds were very comfortable, and the showers worked above average. Was not thrilled with not having air conditioning on a 35 degree day, but we slept OK because there was a breeze.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Trierer Hof
Koblenz

Roomy and comfortable. This part of Koblenz is a bit boring, but it is easy to get to the tourist sights and transportation hub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pension Winzerhaus
Bacharach

Stefan made us feel extremely welcome. He and his wife are wonderful people! The room was quite simple and spare, which was fine with us since it is located very conveniently and the hosts were so nice. They provided an excellent quality breakfast as well. Bacharach is a dreamy little town to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Frankfurt Museumsufer
Frankfurt

Spacious and spotless! We were amazed at the high quality of this hotel, and its central location in Frankfurt. Will stay there again!

Authenticity & Character
Location
5 min walk from train station!
Staff
Cleanliness & Comfort
Cleanest hotel I have ever seen!
Activity Reviews
🏰 Neuschwanstein Castle Skip-the-Line Tour – A Smooth Visit to Bavaria’s Iconic Castle
🏰 Neuschwanstein Castle Skip-the-Line Tour – A Smooth Visit to Bavaria’s Iconic Castle
Germany

Steven did an admirable job guiding us to and through the castle given the circumstances. There was a big thunderstorm so we gathered and walked up to the castle in a gusty downpour. Everyone was soaked! It was interesting that he was not able to get us into the castle in our given timeframe, so we stood around outside for 30 minutes. The castle is astonishing, but you are rushed through it and so it's hard to truly savor the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided City Centre History & Architecture Walk
Private Guided City Centre History & Architecture Walk
Strasbourg

Gustave gave us a very heartfelt, entertaining walking tour of the old and new sectors of Strasbourg. He did a super job giving us the historical context of this region's people and its social complexity. And he was very funny!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sara R

My grandson and I had a wonderful time throug...
Australia | Jul 9 - Jul 26, 2026

T
Thomas L.
Ashburn, VA | Reviewed on Aug 01, 2026

My grandson and I had a wonderful time throughout the entire trip to Australia. Thanks to the Kimkim team for all your assistance but most importantly, to Jeab. She was absolutely wonderful. Attentive through out 18 days, she checked in almost daily. As with any trip, there are hiccups and her assistance throughout was outstanding! Thanks Jeab and to the Kimkim team for making this a memorable event in our lives

Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Austral NSW, Australia | Replied on Aug 01, 2026
Hi Thomas, Thank you so much for your kind words! It truly means a lot to me. The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you. If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere... Read more

Hi Thomas,

Thank you so much for your kind words! It truly means a lot to me.

The Vio Travel team, Kimkim, and I are so happy to hear that you and Maxwell had such a wonderful time in Australia. It was an absolute pleasure helping you plan the trip and supporting you along the way. I'm delighted to have been a small part of creating such a memorable experience for both of you.

If you ever start thinking about another adventure—whether it's Southeast Asia, Australia again, or somewhere else—please don't hesitate to reach out. I'd be more than happy to help you plan your next journey.

Wishing you and Maxwell all the very best, and thank you again for trusting me with your trip!

Best wishes,
Jeab

Nine days of fun and adventure in Iceland in July
Iceland | Jul 21 - Jul 29, 2026

Jane
Jane B.
Philadelphia, PA | Reviewed on Jul 31, 2026
Noga was so excellent from the planning phase to the implementation of our plans and the guidance of our day to day itinerary. We loved that we visited out of the way places as well as the popular "must sees". The timings suggested on our itinerary worked out perfectly. We appreciated that kimkim was available during the trip whenever we needed help. The ride to and fjord views at Hvammsvik hot springs was awesome. It is worth going to see the puffins at Storhofdi lookout on Heimaey of... Read more

Noga was so excellent from the planning phase to the implementation of our plans and the guidance of our day to day itinerary. We loved that we visited out of the way places as well as the popular "must sees". The timings suggested on our itinerary worked out perfectly. We appreciated that kimkim was available during the trip whenever we needed help. The ride to and fjord views at Hvammsvik hot springs was awesome. It is worth going to see the puffins at Storhofdi lookout on Heimaey of Westman Islands. Would recommend the glacier lagoon kayaking at Solheimajokull. Had so many memorable moments in dramatic Iceland!!

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík

Food was mediocre. Would recommend eating in town. Even breakfast was mediocre.

Location
Cleanliness & Comfort
Hotel Vos
Hella
Authenticity & Character
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur
Location
Surrounding town and restaurants were great!
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

The view from thus hotel is awesome! The food is very good. It is a bit far from alternative dinner options. The bathroom needed to be cleaned better.

Authenticity & Character
Cleanliness & Comfort
Bathroom needed better cleaning
Local specialist: Noga Heyman

The absolute perfect bucket list trip!
Japan | Jul 9 - Jul 16, 2026

Kerry
Kerry B.
Chicago, IL | Reviewed on Jul 31, 2026
My husband and I just returned from our trip to Japan and have said multiple times how absolutely perfect it was. I am so glad we worked with Elizabeth and KimKim on this bucket list trip. They connected us with world class tour guides and interpreters - I keep telling people that we may return to Japan just to visit Naoko. She was our tour guide for two days in Kyoto and one in Osaka. Not only was she incredibly knowledgeable about past and present Japan, but she was adaptable, thoughtful... Read more

My husband and I just returned from our trip to Japan and have said multiple times how absolutely perfect it was. I am so glad we worked with Elizabeth and KimKim on this bucket list trip. They connected us with world class tour guides and interpreters - I keep telling people that we may return to Japan just to visit Naoko. She was our tour guide for two days in Kyoto and one in Osaka. Not only was she incredibly knowledgeable about past and present Japan, but she was adaptable, thoughtful and full of recommendations for places to eat, see, shop, etc. In addition to her tours, the other highlights for us were our private kyudo and iaido lessons in Kanazawa - both brought me to tears because they were so meaningful and our teachers were so genuine as they shared their culture and history with us. It sounds like a lot of people don't choose those experiences, so I cannot recommend them enough for a traveler looking to feel immersed in the culture on their visit. Another experience we will treasure forever is our dinner with a geisha (geiko) in Kyoto. I do not have the words to describe that evening and do it justice so just trust me, ask Elizabeth to schedule this for you if you can! What an absolute privilege it was to have that experience. I also loved our Kanazawa market tour with Selda and our Nishiki market tour with Leandra and would not hesitate to recommend both experiences! Finally, Elizabeth and her colleagues were so easy to work with via WhatsApp on the trip and even sent us videos to help us navigate the train stations. Japan has been my husband's bucket list trip and again, I am so glad we connected with Elizabeth through KimKim to plan the most perfect trip. We will remember our time in Japan forever!

Hotel Reviews
Kanazawa Sainoniwa Hotel

We loved Kanazawa Sainoniwa Hotel!!! Our room was great, the food was top notch (I will dream about that breakfast forever!), the staff was so kind and helpful, and you can't beat the access to the public onsen.

Authenticity & Character
Location
I gave it a 4/5 because you do need to take a taxi to and from town, but it's very easy so I wouldn't hesitate to stay here again.
Staff
Cleanliness & Comfort
Courtyard by Marriott Tokyo Station
Tokyo

We had a quick overnight in Tokyo and chose this hotel based mostly on location. It has all the standard amenities you might need, including a fantastic breakfast, but it's real value is in the location. I'd stay here again if we needed a home base in Tokyo near Tokyo Station.

Authenticity & Character
This was a Marriott and it felt like a Marriott - which was fine! We had other accommodations in Japan with more character but since we only had one quick night in Tokyo, this worked out perfect for the location.
Location
Very close to Tokyo Station and walking distance to Ginza and other Tokyo locations. Great spot!
Staff
Cleanliness & Comfort
Activity Reviews
Kanazawa Samurai Diary (Budo) & Samurai Iaido Experience
Kanazawa Samurai Diary (Budo) & Samurai Iaido Experience
Kanazawa

We ended up splitting the activities so we did kyudo one afternoon and iaido the next day. Both were absolute privileges to be part of and I can not recommend them enough. It was a really special way to feel immersed in the history and culture of Japan as our teachers walked us through the steps that have been practiced for hundreds of years. I honestly was moved to tears at both experiences and am so grateful of the time and energy given by our teachers. These were very special experiences.

Quality of Experience
Both of our experiences were incredibly authentic - in a way above and beyond anything I could have ever expected.
Guides, Drivers and Staff
Our translator was amazing!!!
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour
Dinner with Maiko in a Traditional Kyoto Style Restaurant Tour
Kyoto

It is very hard to write this review because it's hard to really explain how special this dinner was. We ended up having dinner with a geiko (the Kyoto term for geisha) and it was an experience I will treasure forever. Few get the opportunity to dine with a maiko or geiko so I would encourage anyone who can do so to make sure to prioritize this as they plan their trip to Japan. It was such an interesting way to immerse ourselves in the history and culture of the area - plus the food was delicious! I cannot recommend this enough.

Quality of Experience
Guides, Drivers and Staff
She was fantastic! It felt like having dinner with a friend and she did a great job introducing us to the geiko.
The 10 Tastings of Kanazawa: Street Food
The 10 Tastings of Kanazawa: Street Food
Kanazawa

Selda was an incredible guide on this trip! She encouraged us to try foods we were initially hesitant about and I am so glad she was with us as we explored the market. I discovered many foods that I wouldn't have without her, and I loved learning more about the history of Kanazawa and how it's fish market has impacted the history there. From the freshest fruit, to the juiciest steak, to the largest oysters and freshest sushi.....what an amazing way to spend an afternoon in Japan!

Quality of Experience
Selda really made this experience so special. Anyone can visit Kanazawa market, but being there with her meant we got to experience what the locals enjoy.
Guides, Drivers and Staff
Selda was such a warm and funny guide. It felt like exploring the market with a good friend.
Nishiki Market Food Experience
Nishiki Market Food Experience
Kyoto

We absolutely loved our food tour at the Nishiki market! Without Leandra's tour, I doubt we would have tried half of the food that we did - she encouraged us to try foods that looked different than something I might chose myself (and I loved them!), and she did a great job explaining how each food fits into the culinary life of a Kyoto resident. I also appreciated that the food included all sorts of things like sweet, savory, meat, pastries, seafood, tempura, etc. She did a great job introducing to foods that looked a bit intimidating and she also gave us some great recommendations for the rest of our time in Kyoto!

Quality of Experience
She did a great job introducing us to food that looked intimidating to this westerner! I loved everything we tried and I also enjoyed learning more about the history of the market itself in addition to the culinary history of each booth/storefront.
Guides, Drivers and Staff
Leandra was absolutely fantastic! I highly recommend booking a food tour with her!
Local specialist: Elizabeth Ei Ma

Anna was a helpful and attentive specialist a...
Greece | Jul 13 - Jul 24, 2026

Kati
Kati M.
Las Vegas, NV | Reviewed on Jul 31, 2026

Anna was a helpful and attentive specialist and was in touch with me before and during the trip. Our transportation was smooth and she was quick to resolve any issues. I hadn't know that one of our hotels would be quite far from the sightseeing spots or that the local transportation was infrequent and unreliable (no Lyft/Uber on Paros, and private transfers are 50 Euro one way) so at the last minute I rented a car so that we could explore the island. Anna was helpful at finding what seemed like the last available automatic car on the island.

Local specialist: Marianna Loupou

Greece 2026
Greece | May 3 - May 16, 2026

H
Helen H.
Atlanta, GA | Reviewed on Jul 31, 2026
Chris was absolutely amazing and set up the trip of a lifetime for us! I would definitely use kimkim again!!! Read more

Chris was absolutely amazing and set up the trip of a lifetime for us! I would definitely use kimkim again!!!

Hotel Reviews
Elena Hotel Mykonos
Mykonos

Very pretty hotel! Be prepared to carry your luggage up and down a steep hill.

Authenticity & Character
The private terrace off our room.
Location
Short walk to the harbor from the hotel. Be sure to use your GPS to navigate the windy alleys. It is easy to get turned around here.
Staff
Very helpful.
Cleanliness & Comfort
Very clean.
Princess Mare Hotel
Naxos

This a beautiful hotel but not close to the city center. Requires transportation to and from the hotel.

Authenticity & Character
Location
Pretty location but not within walking distance to the city.
Staff
The staff was very pleasant and helped arrange transportation to and from the city.
Cleanliness & Comfort
Our room was very clean.
Hotel Keti
Santorini

This hotel was amazing!! Spectacular views overlooking the old harbor.

Authenticity & Character
Beautiful hotel and amenities. We had a terrace off our room with beautiful views. The sunsets were gorgeous!
Location
It is centrally located in Fira.
Staff
So lovely and polite and extremely helpful.
Cleanliness & Comfort
Our room was very clean.
DOM Boutique Hotel
Heraklion

Good location and easy to explore Heraklion.

Samaria Hotel
Chania Town

Great location which allowed us to explore Chania on foot and really see the city.

Achilleas Hotel
Athens

Great location. It was easy to navigate the city on foot.

Authenticity & Character
Location
It was centrally located and so easy to explore Athens on foot.
Staff
They were all very helpful.
Cleanliness & Comfort
Our room and bathroom were very clean.
Activity Reviews
Naxos Wine & Mythology Sunset Tour
Naxos Wine & Mythology Sunset Tour
Naxos

This was one of my favorite experiences. Our guide was amazing and the food and wine tasting was really fun!!

Quality of Experience
The wine and food tasting was really fun!
Guides, Drivers and Staff
Our guide was really nice and knowledgable.
Transport
We walked and saw a lot of the island.
Pathways & picnics
Pathways & picnics
Mykonos

We traveled from Naxos to Mykonos and our ferry was over half an hour late departing Naxos. We arrived on Mykonos late and missed our tour by 10 minutes. Our tour coordinator on Mykonos refused to drop a pin or give us directions on how to meet up with the group. She said it would be impossible for us to find them because of the windy alleys of Mykonos. Even when our desk clerk at the hotel offered to bring us she refused. To make matters worse she refused to refund our money and marked us down as no-shows. She did send a driver to take us to another area but hardly anything was open and there wasn't much to see. I didn't understand why if she was able to send a driver to take us to see another area why she wasn't able to allow us to join the group. Very disappointing!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Labyrinth: The Legendary Palace of Knossos & Myths from Heraklion
Afternoon Labyrinth: The Legendary Palace of Knossos & Myths from Heraklion
Heraklion

We had a private tour and our guide was fantastic! He was very knowledgable and we had a great discussion and learned a lot!!

Quality of Experience
Walking the ruins of Knossos. It was amazing to soak up the history of this site.
Guides, Drivers and Staff
Our guide was amazing!
Transport
Delos & Rhenia Morning Sailing Yacht Cruise
Delos & Rhenia Morning Sailing Yacht Cruise
Mykonos

I am a fan of day sailing trips. They are a great way to see the island from the water and experience the beautiful Aegean Sea!

Quality of Experience
The areas where we stopped to snorkel and swim.
Food
Great food!!
Guides, Drivers and Staff
Super friendly and fun!
Transport
Gems Morning  Caldera Cruise
Gems Morning Caldera Cruise
Santorini

Really fun day spent on the water! The crew was so friendly and we had a great group of people on board.

Quality of Experience
Beautiful area to sightsee.
Food
Wonderful!!!
Guides, Drivers and Staff
The crew was amazing and so friendly! They served an amazing lunch!
Transport
Sunset Cheers & Dine
Sunset Cheers & Dine
Santorini

Very fun and the views were beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Day Cruise
Naxos Day Cruise
Naxos

This was a great way to spend the day soaking up the island views!

Quality of Experience
The crew was so friendly and fun and waited on us hand and foot!
Food
The crew cooked for us and it was delicious!!
Guides, Drivers and Staff
Transport
The 7 Villages of Apokoronas Tour
The 7 Villages of Apokoronas Tour
Greece

This was a fun day spent driving the island of Crete and exploring seven picturesque villages.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Acropolis Guided Tour
Acropolis Guided Tour
Athens

Our guide picked us up at our hotel and shared a bit about the history of Athens on our walk up to the Acropolis. The tour was fantastic and she was very knowledgable! After the tour she gave us suggestions of what to do to explore the city.

Quality of Experience
The history and story of the Acropolis were amazing.
Guides, Drivers and Staff
Our guide was fantastic.
Transport
We walked to the Acropolis from our hotel and got a mini tour of the city on the way.
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Aug 01, 2026

Dear Helen,

Thank you so much for your kind words and detailed reviews of hotels and tours, much appreciated! I am very happy that you enjoyed a lifetime trip and that everything was set in the smoothest way possible. I will be very happy to help you plan your next adventure, in Greece again, or Italy!

Wishing you a wonderful rest of your summer!

Kind regards,
Chris

The McCue’s took on Ireland!
Ireland | Jul 19 - Jul 30, 2026

Shrara
Shrara M.
Chicago, IL | Reviewed on Jul 31, 2026

Alex and Kim brought our vision to life. Our family has been wanting to visit Ireland for years and we finally did it and it’s a trio for the books. Alex listened to what we needed and preferred as a family and Kim’s coordination it came together great! The tours, the hotels, the food recommendations and quick responses to questions, it was lovely.

Local specialist: Alex Rawson
Alex
Alex Rawson
Local specialist in Wales | Replied on Jul 31, 2026
Dear Shrara, Thank you so much for your wonderful review. It means a great deal to read about the McCue family’s long-awaited journey through Ireland and to hear that it was a trip for the books. It was an absolute pleasure getting to know your family’s preferences and bringing your vision for the trip to life. I am delighted that the itinerary felt so well suited to you and that you enjoyed the tours, hotels, and food recommendations along the way. Your kind words about Kim are also... Read more

Dear Shrara,

Thank you so much for your wonderful review. It means a great deal to read about the McCue family’s long-awaited journey through Ireland and to hear that it was a trip for the books.

It was an absolute pleasure getting to know your family’s preferences and bringing your vision for the trip to life. I am delighted that the itinerary felt so well suited to you and that you enjoyed the tours, hotels, and food recommendations along the way.

Your kind words about Kim are also greatly appreciated. Her care and coordination helped ensure everything came together smoothly, and we are both so pleased that you felt well supported throughout your travels.

Thank you for trusting us to plan such a special family adventure. I hope you returned home with many wonderful memories of Ireland, and I would be delighted to help with another journey in the future.

Self guided week in Costa Rica
Costa Rica | Jul 19 - Jul 26, 2026

Leslie
Leslie S.
Ashburn, VA | Reviewed on Jul 30, 2026
Arenal was amazing. Hotel Lavas Tacotal was in a beautiful setting with all the tropical plants and flowers. We saw some interesting birds on our birding walk but were pretty far away so photography was not optimal. We enjoyed our walk in the hanging gardens. It was raining in an am and in the afternoon it looked to stop so ventured out to La Fortuna waterfall. We’ve seen lots of waterfalls so we were so surprised about the amount of water in this one. We were awestruck. Phenomenal and... Read more

Arenal was amazing. Hotel Lavas Tacotal was in a beautiful setting with all the tropical plants and flowers. We saw some interesting birds on our birding walk but were pretty far away so photography was not optimal. We enjoyed our walk in the hanging gardens. It was raining in an am and in the afternoon it looked to stop so ventured out to La Fortuna waterfall. We’ve seen lots of waterfalls so we were so surprised about the amount of water in this one. We were awestruck. Phenomenal and we got the senior price discount. The hot springs were OK. More developed than we thought. We have been in natural hotsprings and developed hotsprings in the western US so not unique. Dinner was mediocre.
Manuel Antonio. The views from our hotel balcony was a highlight. Great choice. Our guide, Jeremy, in Manuel Antonio NP was the best. Amazing eyesight. Spotted so many animals for us. Impeccable English and so kind. I don’t think we would have seen anything by ourselves. After seeing forecasts of rain and more rain, none of our activities were impacted by rain.
The car was great and driving not too bad. A self guided trip planned by Yuliana at KimKim was special.

Hotel Review
Hotel La Mariposa
Manuel Antonio

The view of the ocean from the balcony of our room was beautiful.and relaxing. The staff was helpful. The room was clean and spacious. We would stay there again.

Authenticity & Character
Spanish style.
Location
View from balcony and eating area
Staff
Cleanliness & Comfort
Clean and comfortable large room.
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Fabulous guide with Jeremy. Saw such a variety of wildlife spotted by him. Impeccable le English and kind. Made sure everyone had the opportunity to view the animal.

Quality of Experience
Jeremy
Guides, Drivers and Staff
Driver got us there and back and prepared juice and fruit for afterwards.
Transport
See anove
Birdwatching at Arenal Mundo Aventura Natural Park
Birdwatching at Arenal Mundo Aventura Natural Park
Arenal/La Fortuna

Nomey was great. The birds just weren’t close for good photos. Had we known photos could be taken by our iPhones with the scope we would have lasting memories. She sent me a list of birds we saw that was appreciated.

Quality of Experience
Guides, Drivers and Staff
Noamy ‘s knowledge. Drivers on time.
Transport
On time and comfortable ride.
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jul 30, 2026
Hello Leslie,
Thank you so much for sharing your experience with me!
I am delighted to hear that you enjoyed your time in Arenal and Manuel Antonio. It is wonderful that Hotel Lavas Tacotal and the beautiful tropical surroundings made such a great impression, and that La Fortuna Waterfall exceeded your expectations. It really is an incredible sight, especially after the rain. I am also very happy to hear that Jeremy made your visit to Manuel Antonio National Park so memorable. I will be... Read more

Hello Leslie,
Thank you so much for sharing your experience with me!

I am delighted to hear that you enjoyed your time in Arenal and Manuel Antonio. It is wonderful that Hotel Lavas Tacotal and the beautiful tropical surroundings made such a great impression, and that La Fortuna Waterfall exceeded your expectations. It really is an incredible sight, especially after the rain.

I am also very happy to hear that Jeremy made your visit to Manuel Antonio National Park so memorable. I will be sure to pass along your kind words to him. He will be thrilled to know that his knowledge, sharp eye for wildlife, and warm personality helped make your experience so special.

Thank you as well for your honest feedback about the hot springs and dinner. I truly appreciate it, as it helps me continue improving the experiences I recommend to future travelers.

Most of all, thank you for trusting me to plan your self-drive adventure in Costa Rica. It was my pleasure to help create this journey for you, and I am so glad to hear that the car, the itinerary, and even the weather worked out so well.

I hope Costa Rica leaves you with wonderful memories, and I would be delighted to help you plan another adventure whenever you are ready.

Pura Vida!
Yuliana

Great Mix of Culture, Nature, Food & Adventure in Vietnam & Thailand
Vietnam | Jul 2 - Jul 22, 2026

Jeroen
Jeroen V.
Spain | Reviewed on Jul 30, 2026
We had a wonderful multi-country trip through Vietnam and Thailand, thoughtfully organized by Hien. It struck a great balance between culture, food, nature, and adventure — from food tours in Hanoi and Bangkok, to trekking in northern Vietnam, beach time in Thailand, and visits to temples and pagodas along the way. As a family looking for an active holiday with a lot of variety, it was exactly what we wanted. During planning, Hien took real time to understand our preferences — the type of... Read more

We had a wonderful multi-country trip through Vietnam and Thailand, thoughtfully organized by Hien. It struck a great balance between culture, food, nature, and adventure — from food tours in Hanoi and Bangkok, to trekking in northern Vietnam, beach time in Thailand, and visits to temples and pagodas along the way. As a family looking for an active holiday with a lot of variety, it was exactly what we wanted.

During planning, Hien took real time to understand our preferences — the type of activities, accommodation style, and what would work well for our family — and was consistently responsive throughout. It was also a lovely touch to be able to meet up in person during the trip itself.

On the ground, everything ran smoothly: drivers were punctual, guides were knowledgeable, friendly, and they took very good care of us. The agency stayed in touch during the trip to check that everything was going well, and even arranged a birthday surprise for one of us!

So, yes, we'd highly recommend this agency to families or anyone looking for a well-organized, activity-rich trip through Southeast Asia, and we'll definitely reach out again if we return to the region.

Local specialist: Hien Do

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.