Kimkim Trip Reviews

4.8
Based on 15,049 ratings
Read 15,049 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A fantastic winter Iceland trip
Iceland | Jan 22 - Jan 28, 2025

K
Keshigaa P.
Canada | Reviewed on Feb 14, 2025
Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip Read more

Rinolda was great with helping us book the trip. It was on short notice and part way through we added a day to the trip and she didn't falter at all. We got to see lots of Iceland without feeling rushed along with lots of tips. The places we stayed at were fantastic and despite the shorter sunlight days we still were able to fit it all in (and Rinolda knew which places we could visit while still slightly dark and get great photos). We all really enjoyed the trip

Hotel Reviews
Bjork Guesthouse
Laugarvatn

Clean, spacious rooms with a "mudroom" like area to unload all your winter gear. It was warm, close to the hotel that served breakfast and also close to a lookout area for Aurora hunting and star gazing. The bathrooms worked well and good amount of parking.

Authenticity & Character
Location
Cleanliness & Comfort
Dalshöfði Guesthouse
Kirkjubaejarklaustur

It is a bit of a drive down a smaller road off the highway, which in the winter was slower going because of the snow. The road however was plowed despite it having been snowing right until our arrival. The guesthouse was very clean, the kitchen was well stocked with spices, and best of all there's a second sink so you can brush/wash your face while the bathroom is occupied which saved us time as a group. We thoroughly enjoyed our stay.

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Orkin
Reykjavik

The room is a bit small at the entrance without anywhere to really put wet boots so getting in/out was a bit tight and a challenge to keep socks dry. There's a loft area for some of the beds which gives you some more space although the staircase is a little tight for larger luggage. The room was clean, the breakfast is close by with tea and coffee always available. There's a lot of storage by the room entrance which was nice and the loft provides some extra room without having to bend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Hike
Iceland

A lot of fun and a unique experience. The guide double checked all our gear and made sure we were safe but able to enjoy the walk. She also helped us take lots of pictures including stopping in areas with good views to give us a chance to take pictures. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Crystal Blue ice cave tour
Kirkjubæjarklaustur

The ice cave is amazing. Absolutely gorgeous and our guide made it even better by encouraging us to turn off our lamp lights when we were all safe to let us experience the cave naturally. However finding the start of the tour was a bit of a challenge (it wasn't the vehicle as stated on on reservation but near an ad sign where a worker found us as we were trying to figure out where to go) and the vehicle was failing to start up at the beginning until our guide got it working. But once we were moving it was absolutely enjoyable and very fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J

Altogether it was a very positive experience....
Egypt | Jan 29 - Feb 11, 2025

Serge
Serge Q.
Canada | Reviewed on Feb 14, 2025
Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant...
Read more

Altogether it was a very positive experience.
Nader was most helpful with arrangements to fulfill our expectations and desires
Our Cairo guide Mohamed Sharawi was extremely knowledgeable and enthusiastic in sharing information we received eagerly.
As the other guide, also named Mohamed ( Luxorto Aswan), he was usually well enough informed but not all the time.
Drivers were well trained and we felt secure.
Housing accomodations were outstanding .
The boat ( dahabyia) was very pleasant and the staff most amiable.
The cruise was very relaxing and pleasant.
It would be hard to point out one single moment or sight since everyone had it's features even though I admit that Karnak was most impressive.
Egyptian people were welcoming and friendly.
Food was good specially fruits and vegetables that were fresh and very tasty
We were very satisfied with this first experience with KimKim .

Hotel Reviews
Fairmont Nile city
cairo

Comfort, elegance. Great food. Perfect housekeeping and services

Authenticity & Character
Refined ambiance with Egyptian touch
Location
Overriding the Nile river
Staff
Housekeeping definitely
Cleanliness & Comfort
Beds undoubtedly
Hilton Luxor Resort & Spa
Luxor, Luxor Governorate

Pleasant accommodation with a v6nice location with gardens and pool overlooking the Nile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magnfiiceny hallway .
Dahabiya Akhnaton

Nice boat event hough the cabins and washroom were very small. Th staff was efficient and friendly . Housekeeping excellent. Food was very fresh tasty and well presented

Authenticity & Character
Location
Typical and on a human scale.
Staff
Cleanliness & Comfort
Cabins and public areas.
Seti Abu Simbel Lake Resort
Abu Simbel

Authentic nubian style with a unique touch.

Authenticity & Character
The overall decor
Location
Staff
Cleanliness & Comfort
Movenpick Aswan
Aswan

A unique hotel with great history, very nice decor from the mid sixties belle preserved. The pools and the gardens were exceptionally large and well kept

Authenticity & Character
Location
Staff
Restaurant staff
Cleanliness & Comfort
Activity Reviews
Grand Egyptian Museum tour to the grand hall & commercial area
Grand Egyptian Museum tour to the grand hall & commercial area
Cairo

A most impressive museum. The perfect stage for incomparable treasures.

Quality of Experience
Guides, Drivers and Staff
Visit Abu Simbel temple  & overnight at the hotel
Visit Abu Simbel temple & overnight at the hotel
Egypt

As impressive as could be ecpected

Quality of Experience
Free Day in Cairo
Free Day in Cairo
Cairo

Touring old town and the optical churches gave us another view of Cairo

Quality of Experience
Guides, Drivers and Staff
Transport
Security and expeer
Dendara and Abydos temples Day trip
Dendara and Abydos temples Day trip
Luxor

Unexpected and spectacular

Quality of Experience
One xan be thankful that sand by covering the sight has kept this sight in such good conditions
Guides, Drivers and Staff
Transport
The chance to go threw the countryside and see local folks in their daily activities
National Museum of Egyptian Civilization (NMEC)
National Museum of Egyptian Civilization (NMEC)
Cairo

The encounter with the mummies was a rare experience

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Old Egyptian Museum
Visit Old Egyptian Museum
Cairo

Old museum still containing great treasures

Quality of Experience
Guides, Drivers and Staff
Transport
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Pyramids, Sphinx, Sakkara, Memphis and camel ride
Cairo
Quality of Experience
Guides, Drivers and Staff
Mohamed Sharawi is an outstanding guide
Transport
Security professional and courteous
Visit The west Bank of Luxor
Visit The west Bank of Luxor
Luxor

The sight is totally awesome. Retired first tomb is incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Embarkation in Esna – El Kab – Quessia
Embarkation in Esna – El Kab – Quessia
Esna

Very beautiful sight .

Quality of Experience
7
Guides, Drivers and Staff
Transport
Visit Dahshour Pyramids
Visit Dahshour Pyramids
Egypt

Unexpected and pleasant discovery.

Guides, Drivers and Staff
Transport
Karnak and Luxor temple
Karnak and Luxor temple
Luxor

Most impressive sight with a real feeling of the grandeur of it's past.

Quality of Experience
Guides, Drivers and Staff
Transport
El Kab - Edfu
El Kab - Edfu
Edfu
Quality of Experience
Guides, Drivers and Staff
Kom Ombo Temple - Aswan
Kom Ombo Temple - Aswan
Kom Ombo

Unbelievable sight

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Philae temple & High Dam - Felluca ride
Visit Philae temple & High Dam - Felluca ride
Aswan

Well preserved after moving the whole complex to higher groundd

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nader Hussein

This trip has been one of the most satisfying....
Morocco | Jan 26 - Feb 3, 2025

Julie
Julie T.
Dallas, TX | Reviewed on Feb 14, 2025
This trip has been one of the most satisfying trip till date. From booking with Maryem to getting to Morocco, having Omar with us to the Guides, to the handpicked stays at all the locations has been a dream. Omar has been the kindest person who was informative, patient and fun and drove us around Morocco. He suggested some great food, held great interactions with the locals and was always helpful. All the stays, including, Rabat, Fes, Merzouga, Dades and Marrakesh were fantastic. Our... Read more

This trip has been one of the most satisfying trip till date. From booking with Maryem to getting to Morocco, having Omar with us to the Guides, to the handpicked stays at all the locations has been a dream. Omar has been the kindest person who was informative, patient and fun and drove us around Morocco. He suggested some great food, held great interactions with the locals and was always helpful. All the stays, including, Rabat, Fes, Merzouga, Dades and Marrakesh were fantastic. Our favorite was at Dades, Kasbah Tiziri run by Michelle ....she served us some of the yummiest food and took such good care of us. I would recommend tours by kimkim a 100%.

Hotel Reviews
Kasbah Tiziri
Kelaat Mgouna

Where do I even begin? One of the best stays in Morocco. Michelle, who runs the place has been the most helpful and kindest. From the moment we arrived to the time we left, she made our stay perfect. I have to mention Michelle's food. It's one of the best breakfast and dinners we have had and we miss it to date. We loved our chit chats over food and tea. She has maintained the place, preserved the original and added it to it in such a thoughtful manner. Location is beautiful. Don't miss this place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Oudaias
Rabat

This hotel is in the heart of Rabat...... walkable from some monuments and the local markets. It has beautifully preserved the architecture. It was easy for us to go for walks in the evening, explore local food and market by foot. Some people might have some reservations by the old bathrooms, but the experience is great!

Authenticity & Character
Preserved the old architecture
Location
Center
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

One of our best stays in Morocco. You have to walk in a bit from the road to reach the Riad.... but it's beautiful. The old architecture is preserved. The staff is the friendliest and the most helpful. Morning breakfast and the tea was delicious. The sites on of Fes from the terrace is to die for...... visuals have been imprinted in my mind. 100% recommended.

Authenticity & Character
Beautiful
Location
Amazing, right in the heart of old city
Staff
100%
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

The location is accessible to Camel ride or 4x4 from the main road. If is beautifully maintained. Tents were very clean including the bathroom. Staff was friendly and food was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nesma Suites & SPA
Medina, Marrakech

One of the good places to stay in Marrakesh. Right at the heart of the city, walkable to shops and restaurants. Decent food, very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maryem Kouna

Trip to Thailand
Thailand | Jan 26 - Feb 5, 2025

Lin
Lin B.
Newark, NJ | Reviewed on Feb 14, 2025
We had a wonderful trip to Thailand! From the beginning working with Tina to plan our agenda went smoothly and efficiently. On our trip we were met at each stop with a representative who got us to our hotel. The tours we booked were great and went perfectly without a hitch. At the designated time a car and driver were waiting for us. Our whole trip was smooth and professional, no problems. The hotels we had were excellent! We enjoyed the Floating Market and Railway Market and the Night... Read more

We had a wonderful trip to Thailand! From the beginning working with Tina to plan our agenda went smoothly and efficiently. On our trip we were met at each stop with a representative who got us to our hotel. The tours we booked were great and went perfectly without a hitch. At the designated time a car and driver were waiting for us. Our whole trip was smooth and professional, no problems. The hotels we had were excellent! We enjoyed the Floating Market and Railway Market and the Night Market in Bangkok. In Chiang Mai we enjoyed the Elephant Sanctuary and seeing local lifestyles.
In Phuket the all day Island and canoe tour was fabulous. The local food at all these activities was amazing! We would not hesitate to plan another trip with KimMim. Kudos also to our guides Lena and Marty! They were great!!! Thanks for a wonderful vacation!!!!!

Hotel Reviews
Anantara Riverside Bangkok Resort
Bangkok

Beautiful setting! Great food. Amazing breakfast buffet! Loved it!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akyra Manor Chiang Mai
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Phuket Kamala Beach
Phuket

Great spot right on the beach! Nice beach and pool bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Park Nine Suvarnabhumi
Bangkok

Great place close to Airport

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
True Taste of Chiang Mai with Evening Foodie Tour
True Taste of Chiang Mai with Evening Foodie Tour
Chiang Mai

Our guide Marty was great! We had already been to the Night Market earlier so Marty switched gears and we went to the Chinese New Years street festival and also the market. Great food and great fun. He also arranged for us to travel by Tuk Tuk! That was a fun experience!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok

Great cultural experience

Quality of Experience
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Both were amazing interactive experiences! Just loved it!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Grand Pearl Dinner Cruise!
Grand Pearl Dinner Cruise!
Bangkok

Plus: The river trip after dark was truly amazing! The views with the lights and the other boats passing was really beautiful. Minus: The dinner was buffet style, which was expected, however, the quality and presentation of the food and drinks was very average. The performers on the ship solicited tips at each table.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

We enjoyed seeing the traditional way of life. The coffee shop with their own grown and processed coffee was a highlight!

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai

So beautiful being up and close and interacting with these amazing animals. The lunch provided was amazing local foods well prepared, delicious and presented beautifully. Lots of great photo ops! Over the top!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

I can't say enough good things about this tour! We had a wonderful time. The lagoons and caves were breathtaking. We loved everything about it. We couldn't believe how great the food was. We had lunch, mid day snacks and a beautiful buffet dinner. I had to go down to the galley to congratulate the ladies who prepared it. I was a caterer for many years and they did an amazing job. The flower arranging component was interesting and educational. We would highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo

Make the most of your trip
Vietnam | Jan 30 - Feb 10, 2025

Sandra
Sandra K.
Bellingham, WA | Reviewed on Feb 14, 2025
Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole. Read more

Each of our local Footprint guides were fantastic. John in Saigon, Tien in Hoi An and Hue, and Chuong in Hanoi. We enjoyed spending time with each of them and learned a lot about the cities we visited and Vietnam as a whole.

Hotel Reviews
Au Lac Charner Hotel

Au Lac Charner puts you right in the heart of things. You need to be prorated the chaos that is Saigon - the scooters, the blocked sidewalks, it’s amazing and terrifying. It’s not the fanciest but we enjoy it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eldora Hue
Hue

This is a beautiful hotel, like a grand old lady. Impeccable in style with a staff to match. Topped off by being in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

The boat and staff were very nice. Being booked in the suite (one of two in the boat) totally made our one night stay. So happy we chose a smaller boat just 30 people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Siesta Classic Ma May
Hanoi

This is a nice hotel (the second one we stayed in while visiting HCMC). It is very “western” like so we are a bit torn in our review. Our first 3 nights were in the Babylon Premium Resort and Spa that we booked outside of KimKim. We liked the location of that hotel better but you have to prefer to be right in the mix. La Siesta was more sedate, fancier and had a lovely breakfast spread. It really depends what you are looking for.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vespa Adventure: Street food after dark
Vespa Adventure: Street food after dark
Ho Chi Minh City

This was fantastic. Our guide, Heidi, was energetic and fun! Our drivers were great and it was a fun evening. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
A day trip to the fertile Mekong delta, Ben Tre
A day trip to the fertile Mekong delta, Ben Tre
Ho Chi Minh City

This was a fun and very full day of new experiences. John did a great job!

Ancient Town Walking with Street Food Tasting
Ancient Town Walking with Street Food Tasting
Hoi An

Tien was fabulous. We really had a good adventure and ate very well. You must try iced coconut coffee at her favorite spot!

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Hanoi - Arrive Halong Port– Bai Tu Long Bay - Cong Do– Cap La island (Renea Cruise)
Vietnam
A half day exploring the historic Ho Chi Minh city
A half day exploring the historic Ho Chi Minh city
Ho Chi Minh City

We had a great time with John. He shared his knowledge of the city with us and we enjoyed our time with him.

Quality of Experience
LOL
Food
The restaurant for lunch was nice and introduced us to a few local dishes. We were surprised when we had to pay the the beers we drank during lunch. Given that we had spend thousands on our tour with KimKim, it was a surprise to have to pay the equivalent of a few US dollars for our beverage of choice.
Guides, Drivers and Staff
Transport
Hoi An to Hue
Hoi An to Hue
Vietnam

It was pouring rain this day. We had a great driver and it was wonderful to have Tien, our guide, with us for the 4 hour drive.

Guides, Drivers and Staff
Transport
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Bai Tu Long Bay - Thien Canh Son cave – Halong Port - Hanoi (Renea)
Vietnam

The weather made the activities a bit challenging. The kayak trip was poorly supervised - not sure how just one person is supposed to take one group swimming and the other part of the group to the beach. The kayaks were wet when we got in them and we only got wetter. The hot ginger tea on the way back to the boat sure hit the spot.

Quality of Experience
Guides, Drivers and Staff
Transport
Hue Heritages
Hue Heritages
Vietnam

So much to see in this city. We enjoyed it more than we were expecting. The schedule was great, a nice mix of walking and being driven (plus a dragon boat ride)

Quality of Experience
Guides, Drivers and Staff
Transport
Koi
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi

This was a fun afternoon/early evening. Our guide, Chuong, was a lot of fun. He took us to some great spots we would never had dared enter to try some local (delicious) Hanoi dishes. Strange again that we had to pay $5 USD for two beers when spending thousands on our tour.

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi City Tour of Capital of Vietnam
Hanoi City Tour of Capital of Vietnam
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen

Guatemala is for everyone!
Guatemala | Jan 28 - Feb 10, 2025

Knut
Knut F.
Seattle, WA | Reviewed on Feb 13, 2025

Our trip went like clockwork. Everything was ready when it was supposed to be. All drivers, guides, & boats were on time. Matt did a great job in planning the trip & selected knowledgeable guides. Takal was the highlight of the trip.
We would recommend Kimkim to anyone who needs help in ensuring the best places to visit & stay.Everything is taken care of. There is plenty of free time to explore on your own

Local specialist: Matt Hartell

Excellent introduction to the highlights of Sri Lanka!
Sri Lanka | Jan 19 - Jan 26, 2025

Tom
Tom A.
Seattle, WA | Reviewed on Feb 13, 2025
The trip was very good. The accommodations, with one exception, were excellent. The itinerary was also very good. Our guide, Aruna, was outstanding. He was very knowledgeable about all of the places visited. Furthermore, he was very good at identifying birds which was of interest to us. He was also flexible regarding the schedule. An example, we arrived early into Colombo and to our hotel at the Heritance Kandala (excellent hotel!!). By the time we checked in we we had a few hours free so... Read more

The trip was very good. The accommodations, with one exception, were excellent. The itinerary was also very good. Our guide, Aruna, was outstanding. He was very knowledgeable about all of the places visited. Furthermore, he was very good at identifying birds which was of interest to us. He was also flexible regarding the schedule. An example, we arrived early into Colombo and to our hotel at the Heritance Kandala (excellent hotel!!). By the time we checked in we we had a few hours free so we went to the Dambulla caves instead of visiting them on the way to Kandy. Visiting them on the way to Kandy would not have provided enough time as the drive to Kandy is long. The only hitch in the itinerary was the day in Kandy. We did not attend a puja at the temple of the tooth which we now realize was something that we should have done. We visited the temple of the tooth but a puja would have made the visit better. In Kandy the hotel was too far outside the city. A very nice place but it would have been better to be in the center so that we would have wandered around the city a bit. The stop at the Gem museum in Kandy was not good. We understood that it was an attempt to sell us jewelry which is o.k but, unfortunately, the mineral displays were very week. Not much to see except what was for sale. At least the spice stop was interesting. We were glad the our train tickets were 2nd class so that we could open the windows. Our walking tour of Galle by Aruna was very good. We are glad that we did not do any of the optional activities because Galle was a nice place to just wander around. All in all an excellent trip with an excellent guide.

Hotel Reviews
SKYLOFT KANDY
Kandy

Good hotel but too far from the center of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritance Kandalama
Dambulla

Fantastic hotel!!! Great rooms, excellent food and wonderful design and location. Very good staff. The only negative is the very slow and bumpy access road to the hotel.

Authenticity & Character
Excellent architecture.
Location
Blends nicely into the hillside. Great views overlooking the lake.
Staff
Very good massage services
Cleanliness & Comfort
Broomfield by Jetwing
Nuwara Eliya

Excellent location near Victoria Park. Very good food and interesting a history of the hotel.

Authenticity & Character
History back story of the hotel as a place owned by a former women prime minister
Location
Staff
Very small staff. Efficient and friendly
Cleanliness & Comfort
Room was a bit small but very comfortable
Taru Villas Rampart Street
Galle

Excellent location. Hotel was a former villa with a nice swimming pool. Great staff. Well decorated and very comfortable rooms with 4-poster bed and mosquito net. Very good breakfast.

Authenticity & Character
Set in a former villa so very authentic
Location
Staff
Very helpful and friendly. Always available.
Cleanliness & Comfort
Activity Reviews
Visit the Sigiriya Rock Fortress
Visit the Sigiriya Rock Fortress
Sri Lanka

Very special place but also very crowded. We went mid-morning because the poor weather meant no sunrise but it was still very crowded. The route up was crowded and for those that are afraid of heights or in poor shape something to be avoided. However, even if you don't make the climb to the top the site is a good place to visit. The paintings on the side of the site that are seen on the descent are wonderful. Photos are prohibited of the paintings but the museum does have reproductions that can be photographed.

Quality of Experience
Guides, Drivers and Staff
Transport
Dambulla Cave Temples
Dambulla Cave Temples
Sri Lanka

It was pouring rain when we were there but that was o.k. because the art is in the caves that are out of the rain. Wonderful Buddhist art...paintings and statues.

Quality of Experience
Guides, Drivers and Staff
Aruna was very knowledgeable about each cave. He also gave us as much time as we wanted to spend at the caves. He also had umbrellas which were useful give the heavy rain.
Transport
Afternoon Safari at Minneriya National Park
Afternoon Safari at Minneriya National Park
Sri Lanka

We actually visited the Hurulu Eco park which is near Minneriya and is a better place to see elephants this time of year. We did have some great views of the elephants and some very good bird sightings. We did get some rain but the open jeeps could be enclosed when it was raining so we stayed dry.

Quality of Experience
Guides, Drivers and Staff
Aruna was very knowledgeable about the birdlife in the part. Our driver was very good at getting good views of the elephants when there were a lot of jeeps all together.
Transport
The open jeeps are good for wildlife viewing and could be enclosed when it rained.
Tour the Ancient City of Polonnaruwa
Tour the Ancient City of Polonnaruwa
Sri Lanka

The 1000 year old ruins of Polonnaruwa were amazing! The extent and qualify of the ruins were surprising. The area is big but all the important sights were accessible by vehicle.

Quality of Experience
Guides, Drivers and Staff
Our guide/drive was very knowledgeable about each site and the birds.
Transport
Very comforable car but the back windows were tinted that did obscure views out of the windows.
Tour the Sacred City of Kandy
Tour the Sacred City of Kandy
Sri Lanka

The temple of the tooth was fascinating. However, it would have been better to visit during a puja so that we could also see the temple drumming.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Nuwara Eliya
Explore Nuwara Eliya
Sri Lanka

The train ride from Kandy was excellent. Comfortable and scenic. Good visit to a tea plantation and a nice walk around Victoria park (some excellent birds in the park).

Quality of Experience
Guides, Drivers and Staff
Glad that the staff arranged for second class tickets instead of first class.
Transport
Very fun train ride from Kany to Nuwara Eliya
Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on Feb 15, 2025
Hi Tom, Thank you for sharing your detailed feedback on your recent trip with us. We are delighted to hear that you had an excellent experience and that Aruna made your journey even more special with his knowledge, flexibility, and birdwatching expertise. We will be sure to pass on your kind words to him! We appreciate your insights regarding the itinerary adjustments, especially your visit to Dambulla and your preference for a more central location in Kandy. Your thoughts on the Temple of... Read more

Hi Tom,

Thank you for sharing your detailed feedback on your recent trip with us. We are delighted to hear that you had an excellent experience and that Aruna made your journey even more special with his knowledge, flexibility, and birdwatching expertise. We will be sure to pass on your kind words to him!

We appreciate your insights regarding the itinerary adjustments, especially your visit to Dambulla and your preference for a more central location in Kandy. Your thoughts on the Temple of the Tooth puja and the gem museum are also valuable, and we will certainly take them into account when refining future itineraries.

It’s wonderful to hear that you enjoyed the train journey, your time exploring Galle, and the overall accommodations. We truly appreciate your thoughtful feedback, as it helps us enhance the experience for future travelers.

Thank you for choosing to travel with Kim Kim, and we hope to welcome you on another adventure soon!

Best regards,

Rikaz

Galapagos Land Tour
Galapagos Islands | Jan 18 - Jan 26, 2025

M
M Z.
Saint Joseph, MI | Reviewed on Feb 13, 2025
Alvaro and Jacquie did an excellent job planning our Galapagos trip. On a video call we discussed what we wanted to see, and more importantly, they suggested a number of activities for our consideration. We added a number of these ideas. The itinerary they planned with transportation, guides and accommodations worked seamlessly. The guides were knowledgeable, personally engaging and gave an in depth understanding of the geology, plant, wildlife and human history of the islands. The were... Read more

Alvaro and Jacquie did an excellent job planning our Galapagos trip. On a video call we discussed what we wanted to see, and more importantly, they suggested a number of activities for our consideration. We added a number of these ideas. The itinerary they planned with transportation, guides and accommodations worked seamlessly. The guides were knowledgeable, personally engaging and gave an in depth understanding of the geology, plant, wildlife and human history of the islands. The were resourceful and allowed us to revise the plan for one outing so all of us could more comfortably complete the hike. Highlights were the giant turtles of Santa Cruz, penguins, Sierra Negro volcano hike, and Kicker Rock snorkeling. Jacquie kept in touch during the trip to ensure all was going well.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 13, 2025
Dear Marc, We can’t thank you enough for your wonderful review! It means so much to us to hear that you had an incredible experience for you, Lisa, and Lauren, in the Galápagos and that our team could contribute to making it even more special.
We are thrilled that the itinerary, guides, and activities all came together seamlessly and that you enjoyed the incredible wildlife, the Sierra Negra hike, and snorkeling at Kicker Rock. Your kind words truly inspire us!
We would love to help you... Read more

Dear Marc,

We can’t thank you enough for your wonderful review! It means so much to us to hear that you had an incredible experience for you, Lisa, and Lauren, in the Galápagos and that our team could contribute to making it even more special.
We are thrilled that the itinerary, guides, and activities all came together seamlessly and that you enjoyed the incredible wildlife, the Sierra Negra hike, and snorkeling at Kicker Rock. Your kind words truly inspire us!

We would love to help you plan another unforgettable journey.

We would be honored to be part of your next adventure wherever you travel.

Best,
Alvaro, Jacquie, and the Responsible Travel Team

Ashley did an outstanding job in putting this...
Vietnam | Jan 4 - Jan 19, 2025

Darcy
Darcy F.
Canada | Reviewed on Feb 13, 2025
Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!
Read more

Ashley did an outstanding job in putting this trip together. She was very accommodating and attentive when we were doing the initial planning for this trip and was always quick to respond back. I would definitely recommend Ashley as well as utilize her again in the future. All of the tour guides were fantastic. One of the tour guides that stuck out the most was Johnny. His knowledge and personality really made our trip that much more memorable.
Excellent trip overall!

Hotel Reviews
Silverland Mây Hotel

Very clean and great location. Their breakfast and afternoon tea was excellent. The staff were very accommodating and provided excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coco Riverside Lodge

Very unique and memorable stay. Very clean and this place was one of our highlights for the trip.

The Saga Hotel Hoi An
Hoi An

Very nice hotel and the staff were excellent. Very clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solaria Hotel Hanoi
Hanoi

The staff is what what made this hotel even though getting into this hotel was interesting with traffic congestion.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
M'Gloria Cruise
Ha Long
Saem Siem Reap Hotel
Siem Reap

Excellent property and I would stay here again. Great staff and very clean.

Authenticity & Character
Location
You could hear the noise from the beer garden near by at night. Our room was not facing that area so it wasn’t a big issue.
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025

Dear Darcy,

Thank you so much for your wonderful review and your New Year wishes!

We're also thrilled that you had such a positive experience with all of our tour guides, and especially pleased to hear that Johnny's knowledge and personality made such a memorable impact on your trip. We'll be sure to pass along your compliments to him.

Thank you again for choosing KimKim. We're so glad you had an excellent trip overall, and we look forward to assisting you with your future travel plans!

Sincerely,
Ashley

Immersion in Vietnam History, Culture and Food, Kimkim made it SO easy!
Vietnam | Feb 4 - Feb 12, 2025

Daniel
Daniel F.
Atlanta, GA | Reviewed on Feb 13, 2025
Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip... Read more

Ashley did an outstanding job creating an itinerary that met our desires for our first trip to Vietnam. We appreciated that there was a lot of back and forth during the planning with questions which were answered promptly and effectively. From the time we arrived in Hanoi until our farewell in Da Nang, everything that was planned was carried out efficiently. Every transfer from airport to hotel, or hotel to boat or airport, happened exactly on schedule. The greatest source of stress in a trip is transfers, especially when in a country that is not familiar. KimKim (Realistic Asia) arranged everything for us, selecting local tour companies, and all went smoothly. The greatest joy of travel is to be immersed in the culture of the destination. The guides that KimKim selected for our trip were excellent and exceeded our high expectations. We were met in Hanoi Airport by Haley , who met our delayed flight with a smile and delivered us by private vehicle to Hanoi Pearl Hotel. Along the way, she helped introduce us the ways of Hanoi. Our first morning in Hanoi, we had a free day, and found a cooking class on our own. The next day, we were met by Sunny, a guide with Realistic Asia, who conducted a private tour of the Hanoi country side and farms by a 1970 Russian jeep. Ashley suggested the Water Puppet show, which was excellent. The following day, we were met by Dat, a guide of Realistic Asia, and his driver, for our trip to Ha Long Bay, first for the scenic seaplane flight (recommended by Ashley), then we boarded the Orchid Trendy cruise ship for an overnight trip to the bay and the caves at Cat Ba Island. Dat met us upon our return for a drive back to Hanoi Airport. Since we had time before our flight, Dat offered to show us an interest of our choice. We chose the Museum of Ethnology, an amazing place to learn of the 53 ethnic groups of Vietnam. Dat provided in-depth information, better than a museum tour guide. He then delivered us to Hanoi airport for our flight to Hue, where we were met by Trinh, of Realistic Asia, and her driver, who delivered us to the Pilgrimage Village resort, outside of the city. The next morning, Trinh guided us around the Citadel, the Imperial Palace the back streets of Hue, and a river tour on a Dragon Boat. That evening, we were dinner guests at Ngoc Son Residency, a special place that is not available outside of KimKim/Realistic Asia. The next day, we were met by Laura (Phuc) of Realistic Asia for our drive to Hoi An, where we spent the afternoon touring the city on foot. The next day, we enjoyed a private Vespa tour of the country side with Vespa Adventures, suggested by Ashley. In the evening, we attended the Teh Dar show in the Bamboo Theater, suggested by Ashley. It was an amazing acrobatic and musical depiction of tribal highland Vietnam birth, life and death. On our last day, the driver delivered us to Da Nang airport, where our KimKim tour was finished. In summary, KimKim/Ashley did an excellent job planning our trip, and procured the guide services that provided guides that were outstanding in every way. They adapted their tours around our requests wherever possible. They spoke excellent English, and we thoroughly enjoyed their company, in addition to their knowledge of the culture, food, and history of Vietnam overall, and specifically the locale that we experienced. The suggested extra experiences (water puppets, scenic plane, Ngoc Son dinner, Teh Dar show) added to our unique experience. We would not have been immersed in Vietnam as thoroughly as we were, if not for Ashley and KimKim. Thank you.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 14, 2025
Dear Dan & Elizabeth, Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam. We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable. We're especially pleased that you enjoyed the... Read more

Dear Dan & Elizabeth,

Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you had such a wonderful and immersive experience in Vietnam.

We're also incredibly proud of our team of expert guides – Haley, Sunny, Dat, Trinh, and Laura – who played such a key role in bringing your Vietnamese adventure to life. Their knowledge, enthusiasm, and dedication to providing exceptional service are truly invaluable.

We're especially pleased that you enjoyed the unique experiences suggested. These are the types of authentic and unforgettable moments that we strive to create for all our travelers.

Your feedback is incredibly valuable to us, and we will be sure to share your kind words with me and the entire team. We hope that you'll consider traveling with KimKim again in the future, and we look forward to helping you create more amazing memories around the world!

Sincerely,
Ashley

Vicky’s support and assistance throughout our...
New Zealand | Jan 28 - Feb 8, 2025

Neha
Neha B.
India | Reviewed on Feb 12, 2025
Vicky’s support and assistance throughout our trip were truly appreciated. Initially, there was some miscommunication, but she quickly understood our requirements and booked the best trip ever. We particularly enjoyed how she presented us with new options to experience New Zealand more fully. The detailed updates and information she provided were invaluable in ensuring we had a wonderful time. All the hotels booked were amazing, except for the QT in Auckland. Their service was lacking, and... Read more

Vicky’s support and assistance throughout our trip were truly appreciated. Initially, there was some miscommunication, but she quickly understood our requirements and booked the best trip ever. We particularly enjoyed how she presented us with new options to experience New Zealand more fully. The detailed updates and information she provided were invaluable in ensuring we had a wonderful time.

All the hotels booked were amazing, except for the QT in Auckland. Their service was lacking, and the room was hardly cleaned. Additionally, there was no buffet option for breakfast, which was disappointing. However, the tour groups and guides were exceptional, except for the last Wanaka tour group. We felt they could have included a visit to the lavender fields. Despite these minor issues, we thoroughly enjoyed our trip.

Furthermore, during one of our trips, it was canceled. However, Vicky was incredibly quick to arrange another tour group so that we wouldn’t miss out on the tour. We were truly grateful for this wonderful support. Thank you, Vicky!

We highly recommend Vicky and the Kim Kim team to anyone planning a trip to New Zealand. You are the best!

Hotel Reviews
QT Auckland
Auckland

During our recent stay, we encountered a few disappointing experiences. Firstly, the front desk staff, particularly Alex, was quite unwelcoming and came across as dismissive. His tone and manner of assistance felt biased, which was uncomfortable. Additionally, our room was not cleaned even after multiple requests. It was dusty, and toiletries were provided only upon request—something unexpected at a 5-star hotel. We were also surprised that water was chargeable. While there are refill stations on each floor, it would have been more thoughtful to provide at least one filled water bottle in the room upon arrival. The breakfast experience was equally underwhelming, with only an à la carte option offering one item and one drink per person. More variety and flexibility would be appreciated. On a positive note, the location is convenient, being close to the CBD, and the room design is quite good. However, given the level of service, it’s difficult to recommend this property.

Authenticity & Character
Room service,breakfast options
Location
Walkable distance to queens st and viaduct
Staff
Could be more considerate and go extra mile with customers request
Cleanliness & Comfort
Rooms to be cleaned properly so that there is no dust.
Sudima
Christchurch

We loved the thoughtful design of the room, especially the addition of a complete kitchen unit, which was perfect for travelers wanting to prepare their own meals. It truly added to the comfort of our stay. The staff, apart from the initial experience at check-in, were generally welcoming and helpful, which we really appreciated.

Authenticity & Character
Location
It’s quite far from downtown
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel St. Moritz
Queenstown
Authenticity & Character
Location
It’s up hill and very difficult to walkin especially for aged ppl.
Staff
Cleanliness & Comfort
Activity Reviews
Hobbiton & WAITOMO CAVES TOUR from Auckland
Hobbiton & WAITOMO CAVES TOUR from Auckland
Auckland

The trip was planned very well the only request is to provide more time for breakfast as 15 mins are not sufficient.

Quality of Experience
Guides, Drivers and Staff
Grant was very good ,he did stop to meet his friend(ostrich’s )on the way😊😊
Transport
Christchurch to Kaikoura Whale Watching Day Tour
Christchurch to Kaikoura Whale Watching Day Tour
Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended.

Quality of Experience
Guides, Drivers and Staff
Highly recommend Stefani she is awesome.
Transport
Kaikoura Day Trip From Christchurch with Whale Watch (Small Group & Carbon Neutral)
Kaikoura Day Trip From Christchurch with Whale Watch (Small Group & Carbon Neutral)
Christchurch

Steffani our tour guide,driver was amazing she was very nice. The lunch spot was amazing the food was tasty. Liked leisure tour group as the lunch provided was included in the package. Also, she stopped at seal colony for us to see them which was something which is highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
 Cathedral Cove & Coromandel Small Group Day Tour from Auckland
Cathedral Cove & Coromandel Small Group Day Tour from Auckland
Auckland

Dave was too good,very knowledgeable and entertaining. I like that cheeky kiwi provide with water bottle n snacks.It would have been great if they included the ice cream tasting from their end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Feb 14, 2025
Hi Neeha,
Thank you so much for your kind words and for taking the time to share your experience! 😊 It truly means a lot to hear that you enjoyed your trip and that my support helped make it special. I loved working with you to refine the itinerary, and I’m so glad the extra options helped you experience even more of beautiful New Zealand! 🇳🇿✨
I appreciate your honest feedback, especially about the QT in Auckland and the Wanaka tour. It’s great to hear the rest of the hotels, tours, and... Read more

Hi Neeha,
Thank you so much for your kind words and for taking the time to share your experience! 😊 It truly means a lot to hear that you enjoyed your trip and that my support helped make it special. I loved working with you to refine the itinerary, and I’m so glad the extra options helped you experience even more of beautiful New Zealand! 🇳🇿✨

I appreciate your honest feedback, especially about the QT in Auckland and the Wanaka tour. It’s great to hear the rest of the hotels, tours, and guides met your expectations.

Wishing you many more amazing adventures ahead! Thank you again for your recommendation—it was an absolute pleasure planning your trip! 💙🌏

Warmest regards,
Vicky

Ecuador in January
Ecuador | Jan 14 - Jan 29, 2025

Christine
Christine S.
San Jose, CA | Reviewed on Feb 12, 2025
Our visit to Ecuador exceeded our expectations. Alvaro was detailed in his planning and offered options when booking accommodations and activities. Overall, his recommendations were excellent like the Lodge in the Yasuni National Park. I would go back there to visit again. Adres and Mariano, our guides there were very knowledgeable about the Amazonian animals and plants which made the trip exciting and rich.
We would highly recommend visiting Hacienda Zuletta, a beautiful hotel in the...
Read more

Our visit to Ecuador exceeded our expectations. Alvaro was detailed in his planning and offered options when booking accommodations and activities. Overall, his recommendations were excellent like the Lodge in the Yasuni National Park. I would go back there to visit again. Adres and Mariano, our guides there were very knowledgeable about the Amazonian animals and plants which made the trip exciting and rich.
We would highly recommend visiting Hacienda Zuletta, a beautiful hotel in the Andes. It is set in the mountains with hiking, biking and horseback riding. Also, they make cheese on site which is served with every meal - quite delicious!
The Galapagos surprisingly, while beautiful, were a bit touristy for our taste. However, we enjoyed the Finch Bay Hotel - a luxury hotel on a snorkeling beach.
Alvaro met us at the end of the trip in Quito for a debrief. He is extremely professional and knows the country quite well. I'd recommend him strongly.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 14, 2025
Hello Chris and Family! Thank you so much for your kind words! I'm really happy to confirm that your trip to Ecuador exceeded your expectations and that you enjoyed the incredible diversity of the country—from the depths of the Amazon to the highlands of the Andes and the unique Galapagos Islands. It was a pleasure helping you in crafting this journey, and I truly appreciate your feedback on the lodges, guides, and experiences. I’m especially glad you had a memorable time at Hacienda... Read more

Hello Chris and Family!

Thank you so much for your kind words! I'm really happy to confirm that your trip to Ecuador exceeded your expectations and that you enjoyed the incredible diversity of the country—from the depths of the Amazon to the highlands of the Andes and the unique Galapagos Islands.

It was a pleasure helping you in crafting this journey, and I truly appreciate your feedback on the lodges, guides, and experiences. I’m especially glad you had a memorable time at Hacienda Zuleta and Yasuni!

Your insights are invaluable, and I’ll keep them in mind for future travelers who prefer a less touristy experience in the Galapagos.

If you ever decide to return, I'd love to help plan another adventure tailored to your preferences.
Wishing you many more incredible travels ahead! Next time... Cuyabeno Wildlife Reserve!

Best regards,
Alvaro

Lucy was fabulous. Very attentive and helpful...
Thailand | Dec 29 - Jan 10, 2025

Vicky
Vicky P.
United Kingdom | Reviewed on Feb 12, 2025

Lucy was fabulous. Very attentive and helpful and created a wonderful bespoke trip for us! Would thoroughly recommend

Local specialist: Lucy Do
Lucy
Lucy Do
Local specialist in Vietnam | Replied on Feb 12, 2025

Hello Vickey,
Thank you for taking the time to share your experience with us! Your happiness brings me a lot of motivation and passion for my job. I have passed your compliments to our guide, driver, and operation team who will be delighted to know they made your trip memorable!
I wish you and your family all the best and hope to have another chance to accompany you on your next adventure in Asia!
Best wishes,
Lucy

The trip was awesome! Joseph did a great job...
Kenya | Jan 30 - Feb 5, 2025

A
Amber R.
Dallas, TX | Reviewed on Feb 12, 2025
The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime! Read more

The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime!

Hotel Review
Ashnil Mara Camp
Maasai Mara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

This was our favorite activity! Camping out at the Bush Camp after slaughtering a goat was an incredible cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 12, 2025
Dear Amber, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you. We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression! If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you... Read more

Dear Amber,

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you.

We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression!

If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you plan another unforgettable journey.

Wishing you all the best, and safe travels in the future!

Best regards,
Joseph

Chile planned by Kim Kim
Chile | Jan 16 - Feb 4, 2025

Brid
Brid I.
Chicago, IL | Reviewed on Feb 12, 2025
We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real...
Read more

We enjoyed our time in Chile.
Starting off in Rapa Nui was a great side trip. Particularly going to the volcano where the statues are carved. Valparaiso was another great side trip where we met several artists and purchased their work.
Our self drive though the south and Patagonia was excellent with too many beautiful views and places to mention. Driving was very easy and safe.
Pucon and the area was good but beware of the traffic, it can really slow you down.
San Pedro Atacama was a real highlight and we had a great guide for our stargazing and our mountain tours.
All in all our 3 weeks in Chile was a wonderful trip. All the places in planned by Kim Kim were worth the time and exploration.

Hotel Reviews
Hotel Gomero
Hanga Roa

Wonderful family run hotel. Very accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dreams del Estrecho Hotel
Punta Arenas

Superb water pressure in the showers. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Feb 12, 2025

Hi Brid!
Thanks for your review! It was great to meet you in Santiago we had a lot of fun :)
Im happy te hear your experience in Chile was great. Come back soon Amigos!
Best,
Angel

We loved Thailand.
Thailand | Feb 3 - Feb 11, 2025

Steph
Steph V.
New Hope, MN | Reviewed on Feb 12, 2025
We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job...
Read more

We had another wonderful vacation with the help of Kim Kim. We were greeted by Neng for our first tour in Bangkok, and spent the next couple of days with him exploring temples, the floating market, the train market, China Town, and more. Neng shared so much information with us and was so hospitable. He made sure that we were well taken care of!
In Chiang Mai we visited the elephant sanctuary, which was such a fun day! The sanctuary was well organized, clean, and did a great job educating us on the elephants. They also took a to.n of fun pictures for us. We got to make medicine balls for them, feed them, play in the water with them, and give them a mid bath. We then finished the day with a buffet style lunch that was very good. I would highly recommend this elephant sanctuary.
Last we were off to Krabi. Our travel specialist was able to make a last minute change to our itinerary and add in a cooking class. We had so much fun and ate so much food!
Our Thailand vacation was amazing, and I am so grateful for the help of Ashley from Kim Kim for her work on all of the logistics to make sure that everything went seamlessly. She was quick to respond if issues arose, and made sure that the team handled things quickly.

Hotel Reviews
Silom Serene Hotel
Bangkok

Staff were extremely friendly. The hotel was very clean and was located in a very safe area close to a lot of shopping and food. The breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Staff were extremely friendly. They had a very nice pool area, and it was nice that they provided welcome drinks and daily afternoon snacks. The location was a bit off the beaten path so it was quiet, but a short 10 minute walk across the bridge to a more touristy area with tons of shops and restaurants. We got to enjoy local street food which was delicious. The beds were quite firm, but not horrible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Panan Krabi Resort
Krabi

This hotel was amazing! It was extremely clean, we had a beautiful view of the ocean from our balcony, a great pool area (multiple pools), a delicious and very large breakfast buffet, and was in the perfect location. The staff were also extremely kind and welcoming. I would highly recommend this hotel!

Authenticity & Character
Not a lot of character, but it’s a resort and beautiful.
Location
Close to the beach and all the shops/restaurants, but tucked back down a short alley so it was quiet.
Staff
Cleanliness & Comfort
Activity Reviews
Half day combined Grand Palace Temples city tour
Half day combined Grand Palace Temples city tour
Bangkok

We learned so much. Was a great way to start our trip in Thailand.

Quality of Experience
Guides, Drivers and Staff
Transport
On time, safe, water available.
Bangkok evening street food tour
Bangkok evening street food tour
Bangkok

Neng took us to a variety of places and was able to suggest things that we had never heard of. Was such a fun evening, and loved that we ended it with a tuk tuk ride back to the hotel.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
One-hour Aromatherapy Hot Oil Massage at Oasis Spa Chiang Mai
Chiang Mai

The spa was very nice and the massage was relaxing.

Quality of Experience
Guides, Drivers and Staff
Transport
Maeklong Railway Market and Damnoen Saduak floating market  - Half-day
Maeklong Railway Market and Damnoen Saduak floating market - Half-day
Bangkok

Such a unique and fun experience to do both of the markets. Many made sure we got time to fully experience both markets and we had time to shop and snack on delicious food/smoothies.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Wat Umong Temple and Chiang Mai City by night
Evening Wat Umong Temple and Chiang Mai City by night
Chiang Mai

This was our least favorite tour. Our guide didn’t do a great job explaining things to us. It was beautiful, but wouldn’t do it again.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

One of my favorite days in Thailand! The sanctuary was well organized, clean, and the guides were engaging, funny, and knowledgeable. We were able to interact with the elephants so much, creating amazing memories. Would highly recommend this activity!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Feb 12, 2025

Hello Steph,

Thank you so much for your time with so nice words! I'm glad to hear that and I will pass your compliments to our staff, the tour guide to improve the services every day.

It's my honor to be a part of your trip to make sure you have a wonderful time with memorable experience together. I hope to see you and have an opportunity to support you in the future to Thailand again with more inspiring activities or any Southeast Asia countries.

Thank you once again and wish you all the best!

Kind regards,
Ashley

Tamer with KimKim planned an amazing trip to Quito, Mindo, Amazon Basin in Yasuni NP and the Galapagos Islands
Galapagos Islands | Jan 18 - Feb 3, 2025

Mark
Mark A.
Grand Junction, CO | Reviewed on Feb 11, 2025
Tamer with KimKim planned an amazing trip to Quito, Mindo Rainforest, Amazon Basin and Galapagos !! It was a trip of a lifetime! He was so helpful planning the trip and answering all our questions. Everything went smoothly from beginning to end and he kept in touch the whole time we were there.
The guides for each part of our trip, Sebastion in Quito and Mindo, Pedro in at Napo Wildlife Center in Yasuni NP, and Carlos in the Galapagos were incredible and added so much to our experience....
Read more

Tamer with KimKim planned an amazing trip to Quito, Mindo Rainforest, Amazon Basin and Galapagos !! It was a trip of a lifetime! He was so helpful planning the trip and answering all our questions. Everything went smoothly from beginning to end and he kept in touch the whole time we were there.
The guides for each part of our trip, Sebastion in Quito and Mindo, Pedro in at Napo Wildlife Center in Yasuni NP, and Carlos in the Galapagos were incredible and added so much to our experience. They had so much knowledge about the country, culture, and areas we visited.
The amount of wildlife and plants we saw were amazing! Caymans, giant river otters, monkeys, sloth, so many birds everywhere, bats, sea lions, penguins, sharks, rays, turtles, tortoises, frigate birds, iguanas and red and blue footed boobies...
The food, accommodations, and people on the Galapagos Endemic ship were awesome!
We highly recommend KimKim! Thank you for helping us create such beautiful memories!

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Feb 12, 2025
Dear Mark, Thank you so much for your wonderful review! I’m thrilled to hear that all of you. had an amazing trip. I’m so happy we were able to make it a memorable experience for you. It’s fantastic to know that Sebastián, Pedro, and Carlos enhanced your trip with their knowledge and passion for the places you visited. It’s also great to hear that you had the chance to see so much incredible wildlife and that the Galápagos Endemic ship exceeded your expectations. I truly appreciate your... Read more

Dear Mark,

Thank you so much for your wonderful review! I’m thrilled to hear that all of you. had an amazing trip. I’m so happy we were able to make it a memorable experience for you.

It’s fantastic to know that Sebastián, Pedro, and Carlos enhanced your trip with their knowledge and passion for the places you visited. It’s also great to hear that you had the chance to see so much incredible wildlife and that the Galápagos Endemic ship exceeded your expectations.

I truly appreciate your recommendation of KimKim, and I’m grateful for the trust you placed in us to help create a special adventure. I can’t wait to help you plan your next journey!

Best regards,
Tamer

This trip with my sister was the exact balanc...
Greece | Sep 28 - Oct 7, 2024

Sara
Sara O.
Eagan, MN | Reviewed on Feb 11, 2025
This trip with my sister was the exact balance of structure and freedom. I am in the process of booking another trip with KimKim because of the professionalism and ability to treat me/my sister as human beings and not just business partners. I would highly recommend this company and specifically Sienna who helped my sister and I enjoy one of the most unforgettable vacations in Greece. Next up is Normandy France. Read more

This trip with my sister was the exact balance of structure and freedom. I am in the process of booking another trip with KimKim because of the professionalism and ability to treat me/my sister as human beings and not just business partners.

I would highly recommend this company and specifically Sienna who helped my sister and I enjoy one of the most unforgettable vacations in Greece.

Next up is Normandy France.

Hotel Review
Chania Inn
Chania
Authenticity & Character
I still cannot believe how awesome this was and for the price
Location
Awesome
Staff
Cleanliness & Comfort
Activity Reviews
Ancient Athens Acropolis and Mythology Walk
Ancient Athens Acropolis and Mythology Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Neighborhoods Walk
Self-Guided Neighborhoods Walk
Athens
Quality of Experience
Winery Dinner Under the Stars Experience
Winery Dinner Under the Stars Experience
Chania
Quality of Experience
Food
Guides, Drivers and Staff
I’m
Transport
Self-Guided Chania Old Town Walk
Self-Guided Chania Old Town Walk
Chania
Explore the South Beaches of Crete from Chania
Explore the South Beaches of Crete from Chania
Chania
Imbros Gorge Hike
Imbros Gorge Hike
Chania

The Gorge was great. The bus ride and pickup process was weird

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Feb 12, 2025

Sara! It's so great to hear you and Bethany loved your Greece adventure so much you are planning another kimkim trip! ✨ I absolutely loved planning your sister trip as if it was my own! I hope to work together again in the future. Happy travels to Normandy! 💛

We went to Costa Rica for a combination of ch...
Costa Rica | Jan 18 - Feb 1, 2025

J
John M.
Windsor, CA | Reviewed on Feb 11, 2025
We went to Costa Rica for a combination of chill time along with wildlife. Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed. I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in... Read more

We went to Costa Rica for a combination of chill time along with wildlife.

Holden and team did a nice job with that balance, planned activities with enough 'chill' time so we never felt especially rushed.

I really appreciated that they assigned a person, Wilman, that we were in contact with on a almost daily basis via what's app. He helped us a number of times (including my wife got sick and we thought she might need to see someone. . It turns out she was fine but Wilman was useful in researching our options if we had needed it), he also checked in every day or so to make sure we knew what was next (and in a few cases alerting us to a change in plans due to weather).

Overall our trip was great. We really enjoyed good weather, had fun beach time and saw a ton of animals.

Hotel Reviews
Aguas Claras
Puerto Viejo

Oh my god -- It is a bit of Heavanin an otherwise busy area with a semi-private beach and amazing service. Huge rooms with outdoor showers, yes!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Poas Volcano Lodge
Vara Blanca

This is a cool, kind of funky place. We were only there one night (which is probably about as much time as you'll want to spend.. it was cold!) but enjoyed it. If you go read the history of this place... it's pretty interesting.

Cloud Forest Lodge
Monteverde

Great views, nice rooms, nice restaurant & bar area with amazing sunsets over the pacific ocean (or, depending on the weather you can watch clouds envelop the forest below) It's a bit of adventure to get here (windy roads that with lots of potholes) but it's worth it once you arrive!

Hotel Bosque del Mar
Playa Hermosa

Amazing location that is right on the beach. Rooms were spacious but they kind of looked into each other (Our balcony was sort of looking into someones bedroom) -- Not a problem as such but just worth noting. The beach access is amazing though, don't bother with the breakfast ($60 per person for a buffet!?) -- we went to a local place or just up to the market to get some staples. The bar was nice for lunch/dinner though and reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This place is a resort style -- they have really nice grounds and that are well managed with plenty of tropical plants and a pretty active bird population who live there. Our unit had a private plunge pool heated by the thermal activity which was super nice -- we used it twice a day to relax (it was a really nice upgrade)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirimbina Rainforest Lodge
Sarapiquí

It's a pretty basic place in the middle of the rainforest (which, I guess makes it sort of exceptional in a lot of ways). This is a less touristy area and your choices are more limited. We rather enjoyed our stay with a patio outside and howler monkeys screaming in the morning. The rooms are, I guess you would say "Functional", and the restaurant area is sort of basic but you don't come here for the 5 start accommodations so it's fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

Of all of this things we did on our two week trip this was, by far, the most disappointing. You go up to an area and walk among the old lava flow but it's not really that remarkable(?) -- it's a rocky terrain with plants that are growing back (to the extent that it's hard to notice it was a lava flow in 1968 -- that is sort of interesting in how fast the plants have come back) then you walk back around a somewhat unremarkable lake. This was also the largest group thing we did (maybe 30 people -- they had two guides so maybe ~15 people per guide) but even if it had been private it would have been pretty unremarkable. The guide told us he's only seen the volcano clearly twice -- He's probably been doing it for at least 1 year (probably 2) so.. yea.....

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

The reserve only let's in a limited number of people (200?) but we were in the guided group so we got in easily. We had to get there early to check in and they bus you to the reserved (maybe a 5 minute drive). The guide did is good job of describing the wildlife and was good at showing us flora and fauna.

Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Amazing kayak on the river.. It's a super slow river (almost a lake!) so it doesn't take much effort to Kayak either direction - It is also popular for kayaking so there were other people but it really wansn't too crowded. We saw sloths, alligators, a lot of turtles, bats, birds. After the Kayak the guide took us on a short hike (probably about 45 minutes) -- I was initially thinking we could probably skip the walk but I'm glad I didn't -- a ton more wildlife and some really nice views so well worth it.

 Countryside Horseback Ride
Countryside Horseback Ride
Monteverde

This is a real farm -- you drive up and there are dogs, random chickens and donkeys walking around and the folks who work there are basically the farmers -- only a few spoke English but it was a really fun experience. The day we went was spectacular as we tromped through the cloud forest with the dogs running with us and we even got to see them manage some cattle (with the dogs) at one point as they were blocking the way. Yummy snack at the end for a really authentic experience.

Quality of Experience
Guides, Drivers and Staff
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

A super chill day on a boat with some swimming and cave exploring.

Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

There are a lot of coffee/chocalte tours and I thought it would be sort of forumalic but our tour guide was really good energy and it was fun to do the tour (even though it's a bit touresty it didn't feel like it) The place had an amazing set of wild birds who were flying around which was also a lot of fun. We were two adults and had a blast but you could bring even young kids and I think they would enjoy themselves.

Horseback Riding to the Waterfall
Horseback Riding to the Waterfall
Arenal/La Fortuna

we enjoyed the riding and the horses and gear were well cared for. The hike down to the waterfall is steep (but doable) -- I would suggest you bring a pair of water shoes if you want to cross the river.

Privately Guided Naturalist Hike at La Selva Biological Station
Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

This is an all day session with guides who are experienced. We had a private tour and the guide had an apprentice who was in training so four of us total. He really had a good understanding of the wildlife and was great at finding them with his monucular.

Quality of Experience
Guides, Drivers and Staff
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

I love night walks and this was no exception - -- Pretty much all we saw were frogs but that is OK since there are a lot of fun frogs to spot.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 11, 2025
John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!
I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation. I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for... Read more

John,
Thank you for taking the time to write a detailed and thoughtful review. Your thoughts on each hotel and activity will help us plan for future travelers!

I'm glad to hear that you had a successful trip to Costa Rica and that Wilman was able to offer reassurance and guidance for your medical situation.

I am also very happy to hear that you enjoyed your time at Finca Madre Tierra and their wonderful horses. They are a genuinely unique experience in Costa Rica. The same holds true for Aguas Claras, an authentic Tico experience in the Caribbean!

Thank you again for trusting us to plan and organize your trip. I hope you have many wonderful memories of your time in Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

KimKim did an incredible job planning our tri...
Galapagos Islands | Jan 24 - Jan 30, 2025

Carey
Carey A.
Ashburn, VA | Reviewed on Feb 11, 2025

KimKim did an incredible job planning our trip. Their communication was excellent. When we wanted to change something at the last minute, they got it done. Fast! I will absolutely use their services again and will tell others to use them too. Shout out to Jacquie and Alvaro! Thank you both so much for showing us the best parts of the Galapagos!! ❤️

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 12, 2025

Dear Carey,

We are beyond grateful for your amazing review.

We are really happy that you had an incredible trip and that our team played a part in making it even more special.

We truly appreciate your recommendation and would love to help you plan another unforgettable adventure, wherever your travels take you next, maybe the Amazon?

Alvaro, Jacquie and the Responsible Travel Team

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