Kimkim Trip Reviews

4.8
Based on 21,301 ratings
Read 21,301 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We had a wonderful trip to Costa Rica. Serend...
Costa Rica | Jul 6 - Jul 13, 2026

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Peter K.
Chicago, IL | Reviewed on Jul 22, 2026

We had a wonderful trip to Costa Rica. Serendipity Adventures, the local tour company we worked was, did a fantastic job planning a once-in-a-lifetime vacation. We highly recommend their services! Everything was so seamless and ran so smoothly. We would love to visit Costa Rica again and would love to use their services.

Local specialist: Elena Mora

Great listener
South Korea | Jul 9 - Jul 19, 2026

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Janet D.
Los Angeles, CA | Reviewed on Jul 22, 2026
I planned & booked an international trip with Jessica, She made planning & booking of my trip to Seoul stress - less. What I like most about the planning process was that she listened to what I was looking for and what was important to me and just did exactly that. She guided me in the planning without pressure of doing what "most people do".... From day 1, she was interested in my goals of the trip which was - not bouncing from one place to the next and not going one day after another... Read more

I planned & booked an international trip with Jessica, She made planning & booking of my trip to Seoul stress - less. What I like most about the planning process was that she listened to what I was looking for and what was important to me and just did exactly that. She guided me in the planning without pressure of doing what "most people do".... From day 1, she was interested in my goals of the trip which was - not bouncing from one place to the next and not going one day after another without any rest. Days were flexible where if I wanted a free day, I could have a free day. Her responses were prompt and if they weren't she assured when she would respond.

Hotel Review
Orakai Insadong Suites

great service and good options of variety of rooms. However, our unit was a bit dirty.

Authenticity & Character
Location
walking distance to everything touist
Staff
Cleanliness & Comfort
dishes in the cabinet were dirty with food
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Jul 22, 2026
Hi Janet, Greetings from Jessica. Thank you so much for taking the time to share your experience! It was truly a pleasure helping you plan your trip to Seoul. I'm so glad to hear that you felt listened to and that the itinerary reflected what was most important to you. My goal is always to create a trip that suits each traveler's own interests and pace, so it means a lot to know that you enjoyed having the flexibility to explore and relax without feeling rushed. I also really appreciate... Read more

Hi Janet,

Greetings from Jessica.

Thank you so much for taking the time to share your experience!

It was truly a pleasure helping you plan your trip to Seoul. I'm so glad to hear that you felt listened to and that the itinerary reflected what was most important to you. My goal is always to create a trip that suits each traveler's own interests and pace, so it means a lot to know that you enjoyed having the flexibility to explore and relax without feeling rushed.

I also really appreciate your feedback about Orakai Insadong Suites. I'm pleased to hear that you enjoyed the location, room options, and service. At the same time, I'm sorry to hear that the cleanliness of your unit didn't meet expectations, especially regarding the condition of the room and the dishes. I'll certainly keep this feedback in mind when recommending accommodations and will share it with the hotel where appropriate.

Thank you again for trusting me with your trip. I hope you came home with wonderful memories of Seoul, and I'd love to help you plan your next adventure like Japan, China, Singapore and more destinations in Asia whenever you're ready!

Warm regards,

Jessica

Fjords & Love
Norway | Jun 5 - Jun 14, 2026

Heather
Heather K.
Minneapolis, MN | Reviewed on Jul 21, 2026
Here’s a warm, detailed review that reflects how enthusiastic you’ve been about your Norway trip: Alex was absolutely fantastic to work with from start to finish. He listened to what we wanted, asked thoughtful questions, and created an itinerary that was even better than we imagined. Every destination felt intentionally chosen, and the pace was perfect. We were able to experience Norway’s incredible scenery while still having time to relax and explore on our own. The hotels were... Read more

Here’s a warm, detailed review that reflects how enthusiastic you’ve been about your Norway trip:

Alex was absolutely fantastic to work with from start to finish. He listened to what we wanted, asked thoughtful questions, and created an itinerary that was even better than we imagined. Every destination felt intentionally chosen, and the pace was perfect. We were able to experience Norway’s incredible scenery while still having time to relax and explore on our own.

The hotels were excellent, transportation was seamless, and all of the logistics were handled so well that we could simply enjoy the trip. It was obvious that Alex knew the country and took great care in planning every detail.

What impressed us most was how personalized the experience felt. We never felt like we were following a generic itinerary. Instead, it felt like a trip designed specifically for us, and it showed in every stop along the way.

This was truly one of the best vacations we’ve ever taken. In fact, we enjoyed it so much that we’re already working with Alex to plan another trip to Norway. There really isn’t a better endorsement than becoming a repeat customer before we’ve even stopped talking about the first trip.

Thank you, Alex, for helping us create memories we’ll treasure for a lifetime. We can’t wait to see what you plan for us next!

Local specialist: Alex Mottler

I enthusiastically recommend our travel agent Robert (Robi) Pincevic
Croatia | Jun 27 - Jul 1, 2026

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Gilbert B.
Boston, MA | Reviewed on Jul 22, 2026
If you are planning a trip to Croatia, I enthusiastically recommend local Croatian travel agent Roberto (Robi) Pincevic. We traveled with family members ranging from age 25 to 88, and Robi listened to what we liked to do and suggested great activities and restaurants. His communication was excellent throughout planning and travel. While we were in Croatia, he checked in with us every day to see how things were going. When our flight to Rome was canceled at 6:30pm and we risked missing our... Read more

If you are planning a trip to Croatia, I enthusiastically recommend local Croatian travel agent Roberto (Robi) Pincevic. We traveled with family members ranging from age 25 to 88, and Robi listened to what we liked to do and suggested great activities and restaurants. His communication was excellent throughout planning and travel. While we were in Croatia, he checked in with us every day to see how things were going. When our flight to Rome was canceled at 6:30pm and we risked missing our niece's wedding, Robi tapped his network and solved the problem: two drivers to tag-team the 3.5 hour drive to our new flight, a hotel room on short notice, and transport from the hotel to the new airport. Every piece fell into place, and Robi saved the day.

Hotel Review
Valamar Argosy Hotel
Dubrovnik

The service was extraordinary. The rooms were clean. The breakfast buffet was expansive. The pool had nice features (bubble seats and water fall). It was also a short walk to the Adriatic Sea for swimming. I have to mention again that the staff was friendly and helpful.

Authenticity & Character
Location
Close to the beach. 10-15 minute car ride from Pile Gate (Old City).
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jul 22, 2026

Hi Gil,

Thank you very much for the feedback, appreciated. I was pleasure comunicating with you from the very start, and hosting you all in Croatia.
Glad to hear you had a good time.
And was happy to help in last moment. :) As said, i can understand the last minute worry due to flight cancelation, and i know how i would feel in your place.
Glad everything went smooth, and that you got to weeding on time.

Once again, big thanks to whole family for visiting and using my services.

Many regards from Croatia.

Best

Robi

Nikola was a fantastic travel agent! We had a...
Croatia | Jul 5 - Jul 15, 2026

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Kristy K.
Newark, NJ | Reviewed on Jul 22, 2026
Nikola was a fantastic travel agent! We had an amazing trip to Croatia and loved the country. It was a fabulous experience, and Nikola was always available and extremely helpful. He was knowledgeable, kind and pleasant and recommended fantastic hotels, restaurants and excursions. We had no problems whatsoever!
Highly recommend!!! We loved it Thank you!
Read more

Nikola was a fantastic travel agent! We had an amazing trip to Croatia and loved the country. It was a fabulous experience, and Nikola was always available and extremely helpful. He was knowledgeable, kind and pleasant and recommended fantastic hotels, restaurants and excursions. We had no problems whatsoever!
Highly recommend!!! We loved it Thank you!

Hotel Reviews
Hotel Dubrovnik Palace
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Santa Lucia
Split
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Korčula Half Day Boat Tour
Korčula Half Day Boat Tour
Korčula

Best part of our trip!! Amazing experience!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Christina did an excellent job on planning ou...
Norway | Jun 17 - Jun 28, 2026

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Kelly J.
Chicago, IL | Reviewed on Jul 21, 2026
Christina did an excellent job on planning our itinerary! She listened to us well and what we hoped to see in Norway. We started in Bergen, went to Balestrand, Aurland and ended in Oslo. We did a city tour in Bergen which gave us a good idea of what the Norway culture and its people were like. we ate at great restaurants suggested b y Christina and many other fun things.
We took a boat through the beautiful fjords to get to Balestrand. Balestrand was magical...like a picture perfect town...
Read more

Christina did an excellent job on planning our itinerary! She listened to us well and what we hoped to see in Norway. We started in Bergen, went to Balestrand, Aurland and ended in Oslo. We did a city tour in Bergen which gave us a good idea of what the Norway culture and its people were like. we ate at great restaurants suggested b y Christina and many other fun things.
We took a boat through the beautiful fjords to get to Balestrand. Balestrand was magical...like a picture perfect town from another time or story book. While here, we did an Apple Cider tour and tasting (soo good), rented cars for a day to drive to the waterfall in Felgefossen and after hiking the waterfall sat at a quaint adjacent cafe called Feigesagi where we tried brown cheese and waffles! We went on a guided boat tour and fishing with a very animated tour guide named Tor! Loved this...it was a great day!
Took another boat to Aurland. In Aurland we found another beautiful magical town! We did a sauna and cold plunge one day (highly recommend), had excellent dinners at the hotel we stayed at The Hotel Aurlandsfjord (by the way we loved all the hotels we stayed at). We had a guided Waterfall hike and view of Segastein, a fjord cruise and a trip to Viking Valley. It was all so awesome and we learned a lot about Norway, it's people and culture.
We then took a train (what a fun experience) to Oslo. We had a wonderful guided tour of Oslo with a guide who even sang us a Norwegian song (she has an incredible voice!). And then we used the rest of our time in Oslo to explore and dine on our own.
We loved our trip to Norway and are so grateful for all of the things Christina arranged for us! We are recommending this trip to all of our friends and family!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jul 22, 2026

Kelly, thank you so much for taking the time to share in detail, your experience from your adventure in Norway! It truly means a lot, and I'm so happy to hear you enjoyed your trip. Balestrand really is such a special little gem, isn't it? It's one of those places that still feels peaceful and authentic, as not too many travelers have discovered it yet. Thank you again for your lovely review! Should you guys ever decide to return to Norway, reach out and we would love to plan with you again. All the best, Christina

Kimkim makes travel easy!
Greece | Jul 3 - Jul 12, 2026

Kendra
Kendra V.
the Netherlands | Reviewed on Jul 21, 2026
Kimkim did a wonderful job planning our family trip to Greece. During the early stages, Erica talked with me at length about what kind of trip we were looking for and what types of activities we'd be interested in (understanding and taking into account that we were not all interested in the same things!). She chose two Greek islands (Naxos and Milos) that were less touristy and more authentic but still offered both cultural/historical and more active/outdoorsy activities and organized all... Read more

Kimkim did a wonderful job planning our family trip to Greece. During the early stages, Erica talked with me at length about what kind of trip we were looking for and what types of activities we'd be interested in (understanding and taking into account that we were not all interested in the same things!). She chose two Greek islands (Naxos and Milos) that were less touristy and more authentic but still offered both cultural/historical and more active/outdoorsy activities and organized all our hotels and transfers to make the experience seamless. The kimkim team was available during the trip to answer any questions and handle hiccups (which only occurred once!). I would highly recommend this booking agency!

Activity Reviews
Private Hike to the Mountain of Zeus
Private Hike to the Mountain of Zeus
Naxos

I loved climbing Mt. Zeus but wasn't thrilled to have a guide that talked the whole time (while his stories were interested, we really just wanted to enjoy the landscape and views)

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis Beat-the-Crowds Discovery Walk
Acropolis Beat-the-Crowds Discovery Walk
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
E-Bike Exploration of Milos Highlights and Beaches
E-Bike Exploration of Milos Highlights and Beaches
Milos
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos

Greece with a 10yo and a 73yo
Greece | Jul 1 - Jul 11, 2026

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Campbell W.
Denver, CO | Reviewed on Jul 21, 2026
This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons... Read more

This was the first time I have ever had the assistance of a travel agent/company planning a trip-- but I would highly recommend. Minimizing the planning time was a real goal at this busy moment in life and allowed us to maximize the time doing fun stuff/relaxing on our trip and minimized the downtime! Having the transfers coordinated in advance made it feel luxurious. We had amazing guides (Anghela for a Percy Jackson tour in Athens was amazing--- and Stratos for kayaking to Poseidons temple and George for hiking/natural history in Kourtaliotiko gorge in Crete). We all loved the Olympic stadium tour and practicing the olympic events. The itinerary was a fabulous mix of historical tours and adventure activities and relaxation. It worked great for our 3 generation family!

Hotel Review
Villa Archanes
Heraklion, Crete

We loved this one! Super quaint town and awesome little hotel. Nicest host and HUGE breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Kourtaliotiko Gorge Hidden Waterfall & River Trek
Chania

Our guide George was seriously the best, couldn't have been better. He made opportunities to make sure our 10 year old got his energy out and adrenaline pumping! We loved this activity for our group

Quality of Experience
Guides, Drivers and Staff
Morning or Evening Sea Kayaking to Temple of Poseidon
Morning or Evening Sea Kayaking to Temple of Poseidon
Athens

Stratos was fabulous guide. This was a great way to experience the temple

Morning Catamaran Cruise
Morning Catamaran Cruise
Greece

Recommend the 6hr option vs the 4hr! There were many boats doing the same trip but after 4 hours all the other boats left and we had the whole bay to ourselves-- which was amazing! The boat, food, staff and whole experience were excellent

Knossos Palace Experience
Knossos Palace Experience
Greece

This one didn't keep our 10 year old particularly engaged unfortunately.

Percy Jackson-Inspired Acropolis & Museum Experience
Percy Jackson-Inspired Acropolis & Museum Experience
Athens

Our guide (Anghela) did an amazing job keeping our 10 year old engaged in 4 hours of historical exploration with a deep knowledge of Percy Jackson books and a fabulous approach to interacting with all of us.

Olympic Games Workout
Olympic Games Workout
Athens
Local specialist: Erica Gerakos

England Country Side
United Kingdom | Jul 7 - Jul 20, 2026

Natalia
Natalia A.
Atlanta, GA | Reviewed on Jul 20, 2026

We really had a great time. A few hiccups to be sure, but the tours executed were excellent.

Local specialist: Liam McGirr

It was great. Enjoyed all excursions! Sloth w...
Costa Rica | Jun 28 - Jul 5, 2026

Gail
Gail J.
Dunedin, FL, USA | Reviewed on Jul 21, 2026

It was great. Enjoyed all excursions! Sloth walk, agriculture farm, boat ride near volcano… Epic family event

Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jul 21, 2026

So happy to hear that this was epic for your whole family, Gail!

Hoping to serve you again in more adventures to come 🗺️🧭

The excursions we had were excellent. Each ...
Greece | Jul 6 - Jul 19, 2026

B
Bess V.
Newark, NJ | Reviewed on Jul 20, 2026
The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location. Read more

The excursions we had were excellent. Each one was well thought through and highlighted the key features of each location.

Hotel Reviews
Sole d'oro Luxury Suites
Santorini

This place was simply wonderful.

Authenticity & Character
Location
Staff
Adonis seems a one-man show. I hope he’s well compensated.
Cleanliness & Comfort
Castle Mansions
Naxos

Excellent location, wonderful setup.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Milos Waves
Milos

This place is simply gorgeous. My husband said it was the nicest place he’s ever stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Urban Stripes Athens
Athens

Excellent location.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Best of Milos half-day tour
Best of Milos half-day tour
Greece

I really liked this tour. Our 11 year old was less impressed.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxe Morning cruise Milos
Luxe Morning cruise Milos
Milos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
We had not arranged for travel to the port for this. Getting a cab was slightly stressful
Traditional Villages Tour 2026
Traditional Villages Tour 2026
Santorini

Our guide was much less talkative than others. He offered many insights, fewer deep in history.

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Gems Catamaran Sunset Tour
Santorini Gems Catamaran Sunset Tour
Santorini

The pickup and drop off was a bit chaotic. Everything worked out but this was the one event where timing didn’t align with what was in the app.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naxos Heritage & Flavors
Naxos Heritage & Flavors
Naxos

This felt a very custom experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Aegean Lush Bike tour
Aegean Lush Bike tour
Naxos

A highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Private Jeep Tour to Delphi, Mount Parnassus, and Arachova
Athens

Adam was quite the character. Delphi was great. The lunch we had was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

The tour was good. Arrival was complex given the large number of groups.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jul 21, 2026
Dear Bess,
Thank you so much for your thoughtful and detailed review. It was a pleasure planning your journey, and I am delighted that you and your family enjoyed the excursions, accommodations, and the different destinations you experienced across Greece.
I especially loved reading that the Naxos bike tour was a highlight, that the heritage experience felt so personalized, and that Milos Waves was such a memorable stay.
I also truly appreciate your candid feedback regarding the guiding...
Read more

Dear Bess,
Thank you so much for your thoughtful and detailed review. It was a pleasure planning your journey, and I am delighted that you and your family enjoyed the excursions, accommodations, and the different destinations you experienced across Greece.
I especially loved reading that the Naxos bike tour was a highlight, that the heritage experience felt so personalized, and that Milos Waves was such a memorable stay.
I also truly appreciate your candid feedback regarding the guiding experience in Santorini. These details are extremely valuable, and I will share them with the relevant partners as we continue refining every aspect of our travelers’ experiences.
Thank you again for trusting me with your Greek adventure. I hope the memories you created will stay with your family for many years.
Warmly,
Angeliki

We had a wonderful experience covering much o...
Iceland | Jul 7 - Jul 18, 2026

A
Andy F.
Ashburn, VA | Reviewed on Jul 20, 2026
We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking. We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary... Read more

We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking.

We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary that managed to address all our interests, found fun and comfortable accommodations in the right locations, and kept us at a manageable pace where we could move every 2 or 3 days. The food recommendations were great and often corroborated by a foodie acquaintance who splits time in Reykjavik. Out of the entire agenda, we only opted not to do 2 optional stops, and one of those was due to the worst day of weather which prevented safe hiking in Highlands.

During the trip, Gummi provided quick responses when we needed some real-time feedback or advice on some small issues. I am confident that had we run into major problems, he would have solved them for us.

We have recommended kimkim to friends, who are since booked a trip to Iceland, and would use it again ourselves. I would recommend anyone work with Gummi. Thank you!

Hotel Reviews
Vík Apartments
Vik I Myrdal

Comfortable, ultra-modern furnishings, and close to the beach, food, and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skálatjörn
Selfoss

Comfortable, well furnished, and the goats were very amusing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Highland Base Kerlingarfjöll
Kerlingarfjöll

Luxury resort in an incredible location. Geologists will appreciate the angular uncomformity across the creek and collecting chunks of obsidian along the access road upstream. The rooms were modern and well appointed and the hot pools were very relaxing. The food was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miðhraun - Lava Resort
Bakkatunga

Amazing location, very comfortable apartments, and great staff. We loved the geothermal pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Old Charm Reykjavík Apartments
Reykjavík

Overall a great spot and very cozy. The parking works well even for 2 cars. Bring earplugs, the streetside room can be noisy late due to its location downtown. The water is hot, but it has an off-taste that might be a bigger issue for Reykjavik than just the apartment. Fill your water bottle elsewhere!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loses stars for noise and water
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 20, 2026

Thank you for the kind review Andy!
I'm very happy to read your trip was such a great success.
Yes the hot water in Reykjavik (and most places around the island) does indeed have a bit of a sulfur taste to it, but let the cold water run for a minute and you have crystal clear, ice cold glacial water, filtered through lava stone, with no sulfur taste at all. A good thing to know upon your return, which we need to start planning btw haha.
Take care and come back soon!
Gummi

Our kids gave the trip a 9.5/10 which is a hu...
Ecuador | Jun 29 - Jul 18, 2026

S
Susannah M.
Ladera Ranch, CA | Reviewed on Jul 20, 2026
Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even... Read more

Our kids gave the trip a 9.5/10 which is a huge win. This was our first time using a travel service and Kimkim and our overall experience was fantastic. Alvaro helped us plan the initial logistics and create an itinerary that covered a lot of ground in Ecuador. Sebastian was super helpful at coordinating all the logistics on the ground and even came to meet us in Quito. We were so lucky to have Christian as an incredible tour guide for the first week. He felt like part of the family and even watched World Cup games with us. He has an incredibly kind heart and is a pleasure to be around and really cared for every detail of the trip. He is also a foodie and took us to some delicious meals and always had great recommendations. He did great with our teens as well. Lastly, he has an encyclopedic knowledge of birds, flora and fauna and I wish we had done the cloud forest or the jungle with him but he still managed to share a ton of info. Our itinerary was aggressive from a driving/distance traveling standpoint and we could not have done it without the input of our guides/team. We started in Quito, went to Mitad del Mundo then Cotopaxi, Quilotoa, before heading to Baños for a few days (so fun!) then drove down to Cuenca where we sadly said goodbye to Christian. Genaro took over guiding duties and he was delightful as well- very knowledgeable, interesting, kind and did a great job. We especially loved our Cajas hike with him and were very grateful he was the driver in the descent to Guayaquil! Finally, Carolina helped Sebastian with the arrangements in the Galapagos and all of our guides helped make transit easy. We stayed on Santa Cruz for a few nights but Isabela stole our hearts! Hotel Abermarle was perfect.
Overall, we had a great experience and I would recommend using Kimkim for an Ecuadorian adventure. Thank you Alvaro, Sebastian and all involved!

Local specialist: Alvaro Pereira

First time kimkim user - Norway
Norway | May 28 - Jun 2, 2026

Lucy
Lucy J.
Denver, CO | Reviewed on Jul 20, 2026
This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the... Read more

This was my first time using KimKim and I am impressed by how customizable and personal my experience was. After I got my first itinerary from Roy, I responded with the parts I liked and didn’t like and Roy just kept adjusting until the itinerary for a week in Norway was ideal for me and my sister. I was really appreciative when after the initial trip’s estimate was more expensive than I could afford, accommodations were changed so that we didn’t have to cut any of our activities. And the accommodations we ended up with were fantastic! I would definitely use kimkim again.

Hotel Reviews
Flåm Camping & Hostel
Flåm

Really slow WiFi, which mattered to me as an international traveler with no cellular data available. But, comfortable place to stay and I was grateful for the access to laundry facilities my this point in my 2 week trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gudvangen Fjordtell
Gudvangen

This was a fun hotel! Bring a sleep mask if you stay during the summer because the skylight doesn’t have any cover and it’s bright all night! But the Viking aesthetic and proximity to the boat and restaurants are great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The shape of the rooms makes it difficult to keep luggage open and it’s tricky to get to the bathroom in the back when suitcases are out
Scandic Neptun
Bergen

Fantastic breakfast and a great location!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stegastein Viewpoint by Bus
Stegastein Viewpoint by Bus
Norway

Beautiful view but always crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the Viking Valley
Visit the Viking Valley
Gudvangen

It’s fun but I didn’t feel like this was worth the stop, sadly.

Quality of Experience
Guides, Drivers and Staff
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

Quiet and modern electric boat that made a trip along this stunning fjord feel intimate and peaceful

Quality of Experience
Guides, Drivers and Staff
Transport
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

Had my favorite tour guide who almost felt like a friend by the end. Loved all of his local knowledge and friendly advice.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience - Aurland
Private Floating Sauna Experience - Aurland
Aurland

Really one of my favorite memories of my trip to Norway.

Quality of Experience
Look
Guides, Drivers and Staff
Local specialist: Roy Pushpak

Guomundir Oli was terrific.
Iceland | Jul 2 - Jul 14, 2026

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Dana F.
UT | Reviewed on Jul 20, 2026
Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland. Read more

Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland.

Hotel Review
Hótel Laxá
Myvatn

The hotel was a very good base for the activities that we had planned. It was a little bit bigger room at this point in our trip and it was nice to have the extra space. We use the dining room here in the mail was quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

We had done some cave tours and other parts of the world, this was well done and very in

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 20, 2026

Thank you for the kind review Dana
I am glad to read how happy you are with the trip and I do hope we'll see you in Iceland soon agani!
All the best
Gummi

Vacation experts
Colombia | Jul 1 - Jul 18, 2026

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Theodora B.
Athens, Greece | Reviewed on Jul 20, 2026
Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers/ were on the highest level.
Michael has made a complicated trip to look easy, safe and enjoyable.
I felt that someone was watching us all the time without intervening our privacy which was very much appreciated.
Kimkim will be in the top of our priorities when... Read more

Kimkim surpassed our expectations. We thank our specialist Michael very much for all the help /planning / assistance during the trip.
His personal response as well as the organisation of colleagues/ tour guides / drivers/ were on the highest level.
Michael has made a complicated trip to look easy, safe and enjoyable.
I felt that someone was watching us all the time without intervening our privacy which was very much appreciated.

Kimkim will be in the top of our priorities when booking other destinations
All the best !
H&D

Hotel Reviews
HAB Hotel
Bogotá

Wow !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Finca El Maco
San Agustin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Plazuela
Popayan

Clean, nice vibes, good location, perfect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mirador del Cocora
Salento

Brilliant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosques del Saman Alcala
Alcala - Filandia

We were alone in the finca with the security guide. The Coca-Cola that they served us 2 open bottles that was 3 months expired ( foto available) . Then they brought another one and asked us " is expiring November 2026 is ok?" ( but the cap of the Coca-Cola was from a beer. This was also then served open. Apart from that staff was excellent

Authenticity & Character
Location
Too far from anywhere. Difficult road. Nothing to do.
Staff
Cleanliness & Comfort
Sites
Medellin

6 stars

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

We had a problem with a taxi driver that he overcharged us. Staff was not willing ( actually refused) to help, or even check the taxi plates of the vehicle from the security cameras despite our and Chaska driver persistance. Otherwise ok

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Muisca
Bogotá

close to historic centre Very friendly staff Small room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 21, 2026
Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San Agustín. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL...
Read more

Hi Theodora,
Thank you so much for your incredibly kind words. It truly means a lot to me and to our entire team. Reading your review made us all very happy! It was also such a pleasure to meet you both in person in San Agustín. Thank you again for the lovely little gift, it was a wonderful surprise and a very thoughtful gesture. I really appreciated it. I also appreciate you taking the time to share your detailed hotel feedback. We'll follow up on the issues you mentioned with both the GHL Armería Real and Bosques del Samán so we can help ensure future travelers have an even better experience. Thank you once again for placing your trust in us. We hope Colombia has left you with many wonderful memories, and we'd be delighted to welcome you back someday.

Warmest regards to both of you, and all the very best!
Michael & The Chaska Tours Team

Seamless and stress free trip
Italy | Jul 3 - Jul 13, 2026

Cameron
Cameron K.
Atlanta, GA | Reviewed on Jul 20, 2026

Nothing but great things to day about the KimKim experience. Erica helped us curate a full 11 day Italy honeymoon plan and had lots of suggestions and advice for us as we worked through some iterative trip options to figure out what we wanted to experience. The excursions she booked for us were lots of fun and the best part was the private car transfers from every hotel, day trip, airport, etc. Never had to touch a steering wheel once. It really felt like a 5 star experience (both the booking process and the trip itself) and made our honeymoon stress free and simple. Everything just "worked".

Local specialist: Erica Gerakos

We recommend Eirini and Kim Kim if you are traveling to Greece.
Greece | Jun 25 - Jul 13, 2026

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Trent S.
San Jose, CA | Reviewed on Jul 20, 2026
Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion... Read more

Eirini and her team did an amazing job planning our trip to Greece. The hotels in all of our locations were very nice. The rooms were great and the locations were outstanding with easy access to everything we wanted to see. Our hotel in Santorini (Ilioperato) was in a great location with "postcard" views of the Caldera from our front porch. We loved that it was in quiet location away from the tourist crowds, but still close to great shopping and restaurants. Our hotel in Heraklion (Dimargio) was a hidden gem. We were surprised how new and modern it was, yet still in the heart of the city near all of the attractions and restaurants. Also, our drivers were great, especially Costantinos in Athens. Also, a special shout out to George (think that was his name) in Santorini who picked us up at the airport and dropped us off at the port. Both of the gentlemen we so nice and informative. They felt like old friends after driving us a few times. My wife gave them hugs when we left them the last time! The tours and excursions were also wonderful. Eirini will find something for everyone - food, culture, history and adventure. Loved our farm tour and cooking class in Santorini. Great to see something on the non-Caldera side of the island and learn more about the island. Our host and driver were locals and passionate about life, culture, and the history of Santorini. The Kim Kim App was fantastic and easy to use. It was great having all of our trip details at our fingertips. Eirini was always responsive. We recommend Kim Kim and Eirini if you are traveling to Greece. We will use Kim Kim for our future trips.

Hotel Reviews
Dimargio Hotel and Spa
Heraklion, Crete

Very pleased with the newer modern hotel in the heart of the city close to everything you want to see. To hotel, while very new, was designed to look like it was built in ancient Crete, with a courtyard and dining area surrounded by old looking brick walls. Nice bar in the lobby and a great breakfast. Can't imagine there is a nicer hotel in the heart of Heraklion.

Authenticity & Character
New facility but designed with the charm of being amongst the ancient ruins.
Location
Five-minute walk from heart of the city and Morosini Fountain.
Staff
Helpful staff. Made dining reservations for us and gave us other tips for visiting the area. Nice bartender in the lobby.
Cleanliness & Comfort
Very new and clean
Ilioperato
Santorini

Great location with amazing views. This location does not have as many tourists walking by, which was nice compared to many of the other hotels we saw. Yet, it was still walking distance to the Fira shops and many nice restaurants. Double sized beds, so smaller than what we are used to, but manageable considering we enjoyed breakfast, drinks, and sunset views from our front porch. Amazing! Also, very nice and attentive staff.

Authenticity & Character
What you expect in Santorini -white building on the cliffs of the Caldera. Smaller rooms, but that adds to the charm of the architecture of being in "old" Santorini.
Location
Quiet, but close to everything you want to do and see. Cannot overstate how nice the views are from the seating areas in front of each room.
Staff
Great staff. Very helpful and attentive.
Cleanliness & Comfort
Very clean.
Urban Stripes Athens
Athens

Large, updated room with couch and kitchen amenities. Great view of the Parthenon from our room. Nice lite balcony to enjoy wine or coffee.

Authenticity & Character
Very new hotel with an apartment feel. Not a traditional hotel lobby, although staff were available to assist with any needs. Felt like be a resident of Athens!
Location
Walking distance to the Parthenon and shopping.
Staff
Very helpful with checking in and restaurant recommendation
Cleanliness & Comfort
Very clean and modern.
Athens City View Urban Suites
Athens

Great location and very nice room. The restaurant downstairs is connected to hotel and the food was great. There are some stairs to deal with, but someone from the hotel or restaurant will usually help you with your luggage.

Authenticity & Character
Modern and clean rooms. Not a traditional hotel with a lobby. More like your own apartment.
Location
Can walk to attractions and restaurants
Staff
Staff arranged for a box breakfast the morning we left because we had a 6:00 flight and the restaurant was not yet open.
Cleanliness & Comfort
Very clean
Activity Reviews
Farm visit with cooking class & winery visit with wine tasting
Farm visit with cooking class & winery visit with wine tasting
Santorini

It was nice learning more about the people who live and make a living on Santorini outside of tourism. We learned so much about agriculture and how they grow tomatoes and grapes on a volcanic island. We helped make tomato fritters and enjoyed our meal outside under a big shade tree. Very pleasant.

Quality of Experience
Our host was so passionate about the food they grow and the history of agriculture on the island.
Food
Good fresh food and wine. Just know the meal does not include any chicken, lamb, or protein. Still worth it.
Guides, Drivers and Staff
Very good guide who grows the food we ate. Also, took us on a tour of a small nearby village, Megalochori, which we really enjoyed.
Transport
Again, another great local driver who told us so much about the island, history, culture and more. Learn why the church domes may or may not be painted blue.
Sunset trip to the Temple of Poseidon in Cape Sounion
Sunset trip to the Temple of Poseidon in Cape Sounion
Athens

Loved our driver. I would recommend this trip be schedule one hour later, or at a time to make sure you are there for sunset. Otherwise, you can see the temple in about 20-30 minutes. It is a long, although beautiful, drive for a short visit. We were there earlier and would have had to wait for over an hour for sunset. However, it was starting to get very busy the closer it got to sunset. We decided to leave and our driver dropped us off at a nice local fish restaurant for dinner. We were the only non-locals at the restaurant, which was fun. It was nice to see some of the area outside of Athens.

Quality of Experience
Getting to know our great drive Costantinos was the best part of this experience.
Guides, Drivers and Staff
Afternoon Acropolis Museum & Acropolis guided tour
Afternoon Acropolis Museum & Acropolis guided tour
Athens

This is a must do if you are visiting Athens. A guide is well worth the expanse. Skip the lines. From what we can tell, it is always busy there, so the guide gets you where you want to go and explains everything. If you can endure the heat, we went very late in the afternoon. When we left, we walked out onto part of Filopappou Hill (I think) and watched the sunset.

Quality of Experience
You are visiting one of the most historical wonders of the world. We happened to visit on July 4th, which was even more fun as we are from the United States. Standing at the center of the birthplace of democracy on our nation's 250th birthday was special.
Guides, Drivers and Staff
We walked from our hotel - 10-minute walk. Guide was very informative.
Transport
Walked
Knossos Palace guided tour
Knossos Palace guided tour
Greece

Great tour. Very informative.

Quality of Experience
Vary good guide. Worth having a guide, as it is very busy.
Guides, Drivers and Staff
Guide and drive make this actively so much more enjoyable.
Transport
Driver was on time - both on pick up and return. Provided water, which was needed the day we visited.
Sea kayaking experience
Sea kayaking experience
Santorini

Unfortunately, the actively was canceled because of high winds. Good communication about the situation and offered alternatives, which unfortunately, did not fit our schedule. Refund was processed promptly.

Quality of Experience
Riding on the beach was amazing. It was very hot, so be prepared.
Guides, Drivers and Staff
Guides were great and helped those who were not as experienced with horse.
Transport
The stables offered transportation and had a great young. man as a driver. Long time family owned and operated transport and rental company. As a local, he shared a lot of information about the island/
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jul 21, 2026
Dear Trent,
Thank you so much for taking the time to write such a thoughtful and detailed review. Reading your kind words truly made my day!😀
It was a real pleasure planning your journey through Greece, and I'm so happy to hear that each destination offered something memorable. I especially loved reading that our drivers felt like old friends by the end of your trip. That's exactly the kind of authentic connection we hope every traveler experiences!
Your reflection about visiting the...
Read more

Dear Trent,
Thank you so much for taking the time to write such a thoughtful and detailed review. Reading your kind words truly made my day!😀
It was a real pleasure planning your journey through Greece, and I'm so happy to hear that each destination offered something memorable. I especially loved reading that our drivers felt like old friends by the end of your trip. That's exactly the kind of authentic connection we hope every traveler experiences!
Your reflection about visiting the Acropolis on the 4th of July was especially touching. Standing at the birthplace of democracy while celebrating your nation's 250th birthday is such a meaningful perspective, and I'm so glad Greece could be part of that special memory!
Thank you again for your trust, your recommendation, and for allowing me to be part of your Greek adventure. I hope the memories you and Jane have made stay with you for years to come, and I would be more than happy to help you explore more of Greece whenever you're ready for your next journey.
My warmest wishes,
Eirini

We had an amazing experience working with Tia...
Portugal | Jul 5 - Jul 13, 2026

A
Abby M.
Los Angeles, CA | Reviewed on Jul 20, 2026

We had an amazing experience working with Tiago on our trip to Portugal! He made the entire planning process smooth, seamless, and completely stress-free. Every detail of our trip ran like clockwork, from getting picked up from the airport to the hotel accommodations and tours. Tiago was incredibly responsive (even with daily questions we asked him over whatsapp during our vacation), listened to exactly what we wanted, and delivered a perfect vacation. I will definitely book with Kimkim (specifically with Tiago) again and highly recommend his services!"

Local specialist: Tiago Filipe

This trip epitomizes why we use KimKim. Fir...
Italy | Jun 23 - Jul 10, 2026

T
Tom D.
Boston, MA, USA | Reviewed on Jul 20, 2026
This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and...
Read more

This trip epitomizes why we use KimKim.
First idea, go to Barcelona to see some of the 2026 Tour de France and continue on. Second idea go early and end the trip in Barcelona, start somewhere else. Hmmm Verona looks interesting.
Contact KimKim and outline a driving trip from Verona to Barcelona over 18 days.
In comes Leslie, a KimKIm Italy travel expert based in Bologna who puts together an amazing itinerary. Stops, tours, things to see, with a few tweaks (for us no wine tours) and then we get to hotel selection. This is where Leslie and team excelled, we stayed at some wonderful places that we would never have found on our own no matter how long we scraped the internet.
Select the hotels, confirm the flights, add one more stop to break up a long driving day and we are good to go.
It all worked. The hotels were amazing, the tours and tour guides (Julien in Avignon was a stand out) were excellent. Working with Annalisa, our daily What’sApp contact, each afternoon we confirmed all the next days activity. We made a last minute change to a pickup point in Barcelona that was handled perfectly.
Memorable stops, Isola Bella ( just go), Avignon, Aigues-Mortes, Girona, cycling heaven. The history is amazing.
This was our 5th KimKim trip and was probably the best and definitely will not be the last.

Hotel Reviews
Hotel Regina
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palau Fugit
Girona

FAntastic, cannot recommend enough

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Casa Pairal
Collioure
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean comfortable, but strange layout
La Maison Molière
Arles
La Chapelle sur la Sorgue
L'Isle sur la sorgue
Authenticity & Character
Location
Perfect
Staff
Cleanliness & Comfort
Royal Hotel Sanremo
Sanremo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Des Iles Borromees
Stresa
Hotel Accademia
Verona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona
Avignon Private Guided Walking Tour with a Licensed Guide
Avignon Private Guided Walking Tour with a Licensed Guide
Italy

Julien was our favorite tour guide of the trip

Quality of Experience
Guides, Drivers and Staff
History, Legends & Monuments Walk
History, Legends & Monuments Walk
Girona
Half Day Tour: Isola Bella and Fishermen's Island
Half Day Tour: Isola Bella and Fishermen's Island
Italy

Our favorite tour of the trip Who knew?

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Verona
Private Walking Tour of Verona
Italy
Local specialist: Leslie Tranchina

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.