Kimkim Trip Reviews

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(3,922 reviews)
Read 3,922 verified reviews by travelers who booked their trip on kimkim.

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Mohamed was a wonderful tour guide and he mad... · Morocco - Nov 22 - Nov 25, 2021

Traveler: Heather T. - Local specialist: Abdellah El Asely

Mohamed was a wonderful tour guide and he made our trip truly memorable. We visited so much of Morocco during our tour, and he was very knowledgeable and kind. We would not have been able to do everything that we did without his guidance and expertise.

Ahmed was great at organizing our trip to Mor... · Morocco - Nov 15 - Nov 23, 2021

Traveler: Sameer S. - Local specialist: Ahmed S'HAIT

Ahmed was great at organizing our trip to Morocco on short notice. We only had a week in the country and were travelling with an 8 month old infant but he was great at advising us and working with us on an itinerary that ensured we did everything that we wanted to. From the driver to each tour guide everyone that was organized was very easy to work with and extremely flexible and hospitable. Our driver Simo, from original travels, was excellent and accompanied us everywhere for the entire... read more

Ahmed was great at organizing our trip to Morocco on short notice. We only had a week in the country and were travelling with an 8 month old infant but he was great at advising us and working with us on an itinerary that ensured we did everything that we wanted to. From the driver to each tour guide everyone that was organized was very easy to work with and extremely flexible and hospitable. Our driver Simo, from original travels, was excellent and accompanied us everywhere for the entire trip. The guides that took us around the imperial cities were very knowledgeable and also were friendly and accommodating with our little child. Overall would definitely recommend this company and group to family and friends.

Ahmed S'HAIT profile photo
Ahmed S'HAIT, local specialist, responded to this review:

Salamo aleikom Sameer!

Thank you for your wonderful review!

I'm so happy that you enjoyed your trip and explored my country. And as I told you before I hope to see you again, you and your lovely family.

Thanks again!

Warm regards,
Ahmed

The perfect honeymoon adventure! · Argentina - Nov 5 - Nov 20, 2021

Traveler: Kailey L. - Local specialist: Emilce Alonso

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each... read more

We had the PERFECT honeymoon trip. It was a long one- 16 days/15 nights- so Emilce was absolutely instrumental in helping us craft the trip and making sure everything was organized and stress free for us. She was patient and responsive, and all of her suggestions for excursions were spot on for what we wanted to do- from a tango show, to hikes in Patagonia and Iguazu, to wine tours in Mendoza. It was amazing how hassle-free it all was- people were there to pick us up and drop us off at each airport and take us to all of our activities- we didn’t even really have to think! Plus, every guide we had was so knowledgeable and friendly- and so excited to use their English as we were the first Americans they’d had since the pandemic restrictions lifted. I absolutely recommend working with Emi- and visiting Argentina!!

Every place we visited had its own special me... · Costa Rica - Nov 6 - Nov 20, 2021

Traveler: Angela P. - Local specialist: Olman Romero

Every place we visited had its own special memories. The very first, Guachipelin, interesting as a working farm, complete with oxen team. We loved the freedom of walking to the beautiful waterfall onsite, made unforgettable partly because of the blue morpho flitting about!
Our driver Roy was very well spoken and knowledgeable, answering all our questions en route from Rincón de la Vieja to La Fortuna. Super food stop at Café y Macadamia.
Wildlife tours, especially the night one, were eye... read more

Every place we visited had its own special memories. The very first, Guachipelin, interesting as a working farm, complete with oxen team. We loved the freedom of walking to the beautiful waterfall onsite, made unforgettable partly because of the blue morpho flitting about!
Our driver Roy was very well spoken and knowledgeable, answering all our questions en route from Rincón de la Vieja to La Fortuna. Super food stop at Café y Macadamia.
Wildlife tours, especially the night one, were eye openers! Our night tour guide was so excited it was contagious. Finding a tiny hidden rufous-eyed green frog by its sound blew me away! The pit vipers were very cool too.
Canal Négra tour guide, Joe, was super keen and full of info.
Tabacón Hot Springs on a cool evening - heaven!
My personal fave was The Monteverdi Eco Lodge. We were offered a complimentary upgrade with a second floor balcony. Staff was super friendly and professional. Food was exceptionally fresh and tasty! The pool was beautiful and private and not busy at all during our stay.
Having a driver take us to and from La Fortuna made for a nice change of scenery and gave us lots of time to eat at Viquez Soda and walk around the town. ( check out the chocolate shop!)
The final five days at Tulemar and Manuel Antonio Park, were unforgettable! Beautiful gardens, old growth tree forest, hanging bridges, a glorious beach, and enough stairs and hills to get anyone in shape! Raúl, the concierge at our villa studio, was invaluable.
Almost forgot - The cooking class afternoon with Stephanie and our guide Henry, was great fun - and a whole new area for beautiful scenery!
Also, the coffee plantation tour with Andrès (at Don Juan)kept us engaged and laughing the whole while. Can he bring out the fun in everyone!
All in all,
Olman did a terrific job getting us prime accommodations in every location. The balance of tours, travel and chill time was good for us. Our first trip to Costa Rica! Hopefully not our last!
Many thanks to the Ticos and Ticas who made this trip so special!
PURA VIDA!

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hello Angela,

Thanks for your kind words and excellent review about each activity, transfer, hotel you enjoyed during your visit to our country.

I am sure this review will let a great idea to new travelers about what to expect of Costa Rica.

I hope you will visit this paradisaical country in the future, I will be more than glad to offer a new experience.

Pura Vida!!
Olman

Barbara

Wonderful Experience, Would Use Again! · Egypt - Nov 10 - Nov 20, 2021

Traveler: Barbara D. - Local specialist: Ibrahim Elaref

We had an amazing experience. We went to three different areas in Egypt (Cairo, Nile River Cruise, Hurghada) and our guides at each spot were amazing. Answered all our questions, made sure we had everything we needed (Water, stops at the ATM for cash, PCR test, etc.). It made it so easy to relax and just enjoy each day of our vacation. Our guide Mohammad in Cairo, Mo with Farah Nile cruise and Hesham in Hurghada were all amazing. Any hiccup we had, they handled it. On time too!

Beth

Navigating the Chaos · Russia - Oct 9 - Oct 18, 2021

Traveler: Beth D. - Local specialist: Margarita Gordienko

This was my first time personally using KimKim and I have to say that this trip would have been near impossible without the help of Margarita. Due to Covid we had tons of flight changes (adding and removing days in our plans) and needed to wait until the last minute to confirm things. She was incredibly helpful and patient through all of the changes back and forth.

In the end my flight was delayed due to weather and she needed to see what could be re-arranged on other days. No matter when... read more

This was my first time personally using KimKim and I have to say that this trip would have been near impossible without the help of Margarita. Due to Covid we had tons of flight changes (adding and removing days in our plans) and needed to wait until the last minute to confirm things. She was incredibly helpful and patient through all of the changes back and forth.

In the end my flight was delayed due to weather and she needed to see what could be re-arranged on other days. No matter when we messaged her she responded (I don't know when she slept!) and even met up with us a few days to see us in and out of St Petersburg.

Due to the delays it was a quick, tightly packed schedule. I feel like I was able to see everything I wanted to and was able to make the most of my time there with her help. We had a few issues with the drivers but overall the guides were great. I really enjoyed our time in St. Petersburg and the Red Square in Moscow was definitely a highlight. I didn't find the temperature cold personally but I felt the heat in some buildings was up quite high so I should have planned on removable layers.

All in all, I am glad I went and hope to go again in the future. Thanks Maragarita!

Margarita Gordienko profile photo
Margarita Gordienko, local specialist, responded to this review:

Hi Beth,
thank you very much for your kind and detailed review. Due to the pandemic, it was a unique experience to re-order the plans in the last minute, however, hopefully, it didn't spoil an overall trip impression. It was pleasure for me too meet you and Brad in person, I enjoyed those couple of days in St. Petersburg as well!
Hope to welcome you in Russia again in more pleasant (non-pandemic) circumstances!

With kindest regards,
Margarita

Elaine

We had a wonderful tour of Ecuador. It all o... · Ecuador - Nov 5 - Nov 15, 2021

Traveler: Elaine G. - Local specialist: Daniel Larrea

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the... read more

We had a wonderful tour of Ecuador.
It all occurred without a single glitch.
Daniel met us as soon as we arrived at our hotel to go over details.
He did his best to make us happy in every regard.
Our guide and driver, Christian, was knowledgeable and engaging as well as being a most excellent driver.
We most enjoyed the zipline and our hike to the lagoons. We loved the charming towns of Banos and Cuenca. I had the best Chinese food ever in Banos. The trucha (trout) was exceptional at the lagoons. Had the best roast pork ever at the market in Cuenca. My mouth is watering recalling all the fabulous meals we had.
Thank you for your excellent service.

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso... read more

Hola Elaine and Ben!
Thank you so much for your review and for sharing your experience!
I had so much fun working with you and Ben, and that moment we shared on the day of your arrival was fantastic. Cristian has told me that he also had an amazing time with you too!
Best Chinese food in Baños? That sounds awesome and I will definitely get back to you when I am in Baños so you can give me the recommendation this time :)
I am glad you liked all the food and I hope you also liked the Canelaso on the final day in Cuenca!
Thank you for such amazing vibes, hopefully, we will meet again, but either way, I wish you the best in the future!

Best regards from the middle of the world,
Daniel :)

Our trip to Iceland was phenomenal! Emanuela... · Iceland - Nov 13 - Nov 17, 2021

Traveler: Debbie W. - Local specialist: Emanuela Grieco

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number... read more

Our trip to Iceland was phenomenal! Emanuela designed a fantastic itinerary that allowed us to make the most of our 5 days. From our first glimpse of the spectacular waterfalls at Seljalandsfoss, every stop she planned revealed amazing wonders! The glacier lagoon was a highlight for us all! We loved dinner at Lava at the Blue Lagoon and lunch at Fridheimer. They were both delicious!

Emanuela was so helpful not only in planning, but to support us during our travels! She provided a number and was easily reachable during our trip to help with anything we needed. She rearranged dinner and lunch reservations when our schedule changed and was very responsive to all our questions.

I highly recommend a trip to Iceland with Emanuela’s help!! We can’t wait to go back!

Amazing week in Morocco · Morocco - Nov 12 - Nov 19, 2021

Traveler: Timothy N. - Local specialist: Abdellah El Asely

All of our guides were incredible, most notably our driver, Faisal, who was an absolute joy to be with for the week. Not only was he always on time and incredibly flexible when we were not on time, but he was so much fun to ride with, including great music. He quickly picked up on our travel style and interests and was able to cater our trip well to what we enjoyed most. He went above and beyond time and time again, even looking for more camel milk for us in his free time. We are definitely... read more

All of our guides were incredible, most notably our driver, Faisal, who was an absolute joy to be with for the week. Not only was he always on time and incredibly flexible when we were not on time, but he was so much fun to ride with, including great music. He quickly picked up on our travel style and interests and was able to cater our trip well to what we enjoyed most. He went above and beyond time and time again, even looking for more camel milk for us in his free time. We are definitely looking forward to coming back as soon as possible and will absolutely recommend this trip to our friends and family.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Timothy,

Thank You for leaving us this fantastic review. Hearing that you had a great experience is the best thing we could hope for!

It’s so nice to hear that our driver Faysal has helped to make your experience such a positive one. Your recommendation means a lot to us. Thank you for choosing kimkim and Original Travels and we look forward to welcoming you again into our beautiful country :)!

Best regards,
Abdel.

Emanuela did a great job setting up our Iceland trip · Iceland - Nov 7 - Nov 13, 2021

Traveler: Mark A. - Local specialist: Emanuela Grieco

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our... read more

Emanuela did a great job setting up our trip to Iceland for us. She asked lots of questions about our interests and was extremely responsive to our questions and requests. She came up with an itinerary that fit perfectly with our preferences, needs and desires and exceeded our expectations. We chose KimKim to book our trip because Emanuela customized our trip for us when most other travel companies simply offered “canned” itineraries with little opportunity for questions or changes. Our trip was fantastic. Every accommodation and activity was arranged exactly as planned. Emanuela suggested great restaurants, tours and off the wall coffee shops and local bakeries that we would never have found on our own. We loved Iceland and Emanuela definitely helped make our experience as great as it was. Thank you Emanuela!

10/10 would do it again! · Spain - Oct 19 - Oct 27, 2021

Traveler: Chris P. - Local specialist: Sam Lister

Sam and his team did a wonderful job from start to finish. They were able to understand what we were looking for in our trip and did everything possible to accommodate us. Communication was clear, thoughtful and timely throughout the process. The guides he found to show us around the Costa Brava and Barcelona were awesome! During the trip itself, Sam's team made us feel taken care of and looked after. Each activity from kayaking to museum tours was amazing!

I would highly recommend using Sam. He brings the exactly what you are looking for to plan your next trip!

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Hi Chris,
Thank you so much for your kind words. I really appreciate you leaving a review. Lets just hope next time you come down to Seville and we can meet in person! Un abrazo fuerte

Carly

Where to even begin! First, I believe Margoth... · Colombia - Nov 9 - Nov 17, 2021

Traveler: Carly M. - Local specialist: Margoth Rico

Where to even begin! First, I believe Margoth deserves a lot of credit for her resilience in assuring me a safe and very special experience for my first ever international trip outside of the US! Having never even left the country before, I always had major doubts in myself, but something in my gut told me to go with this..
I didn’t want to do anything really typical. I didn’t want the all-inclusive resorts with lots of other US tourists. I wanted to be plummeted into another culture and... read more

Where to even begin! First, I believe Margoth deserves a lot of credit for her resilience in assuring me a safe and very special experience for my first ever international trip outside of the US! Having never even left the country before, I always had major doubts in myself, but something in my gut told me to go with this..
I didn’t want to do anything really typical. I didn’t want the all-inclusive resorts with lots of other US tourists. I wanted to be plummeted into another culture and embraced by love and beauty and freedom. And what better way to spend than on my birthday, 11/11, which also happened to be Independence Day for the beautiful Cartagena. We danced and celebrated in the streets, I felt at home and very embraced.
I took a chance on a country everyone often questions.. as a solo FEMALE traveler, for the first time in my life. And i loved EVERY SINGLE MINUTE OF IT.
From Margoth, Felipe and the rest of the Aracanto team, to Manuel, my tour guide.. Martin, my driver. The infectious Carolina at Oh La La Bistrot! The hotel staff and my lovely Island Boys at Rosario, to the locals ON Rosario Island i met during my Mangrove tour, to the local Cartagena vendors who I’ve been texting on Whatsapp every day because I’ve genuinely made deep connections with several of them. And on my own, even! The Hotel Sophia team who basically treated me like a princess all week. Christina and Juan, and the bartenders at the Arsenal Rum Box who introduced me to all the Colombian rum. To Dyllan, my super handsome salsa guru.. to all the staff and servers at all the restaurants (and my goodness, i never changed a single recommendation for dinner because y’all made some very impressive reservations!!)
I could not have done this without the help and extra push from Margoth and Aracanto Travel! They have really set the tone for me and i have already intrigued so many of my friends here in the states.
Many conversations i had ended up being about me traveling there alone and for my first international adventure, leaving many locals shocked, yet impressed with my choice… and continuously thanking me for trusting their home enough to come see it for myself.
I spent all my money on locally-made items, I had no reservations against supporting the bracelet/gift vendors because they took such good care of me all week! Like i said, I’ve left with many local friends!

The first night, I spent with a group from Medellin who were heading home after a fun weekend together in Cartagena. However, after an hour at Cafe Del Mar sunset with them, we decided it was imperative that i come back and make Medellin a necessary stop!
On my last morning, a street bracelet vendor who actually ended up taking me on a casual walking tour of the entire walled city the day before, stopped by my hotel just to give me a gift he made… simply because i let him take me on a tour and trusted him every step of the way.
I fell in love with myself AND Cartagena. I plan to be back before you know it…
I would recommend KimKim for anyone who needs help with traveling; especially solo travelers! And definitely plan to be an advocate, specifically for Colombia, as I hope the positive image of this beautiful country can replace anyone’s initial doubts about experiencing it. Aracanto team is FIVE STAR!!!

Until we meet again…¡ muy bacano!

Carly M

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Muchas Gracias Carly!!! It was amazing having you in Colombia and being a part of your trip! It has also been a pleasure meeting you and we have truly enjoyed seeing all your videos and pictures. We hope you come back to Colombia and we send you our best wishes! Stay in touch, Margoth

Italian getaway I highly recommend Kim Kim and specifically J... · Italy - Nov 5 - Nov 16, 2021

Traveler: Janet C. - Local specialist: Jessica Proietti

I highly recommend Kim Kim and specifically Jessica with “Storywalking”. We are a well traveled couple and will definitely use this agency again. Jessica helped us navigate the COVID requirements and kept in touch with us the whole time. She even filled out a form for us that we couldn’t figure out.
All hotel and car rental arrangements went smoothly and we were very pleased with everything. She made great suggestions as we went along our journey. She was not intrusive (which we liked) but offered just enough help at make everything very nice.

Jessica Proietti profile photo
Jessica Proietti, local specialist, responded to this review:

Dear Janet,

thank you very much for your kind words. It was a pleasure to share my personal insight to ensure your trip was great. Thank you again, see you soon!

Ciao from sunny Italy :)

I could not have planned this myself! Such a special trip. · Costa Rica - Oct 31 - Nov 14, 2021

Traveler: Roxanne Z. - Local specialist: Adriana Prado

Adriana created such a memorable 2 week anniversary trip for us and will definitely use Kim Kim again for touring countries. The Costa Rican hospitality is so special, the genuineness of the people made all the difference at every place we stayed. We went from coast to coast experiencing such different environments and wonderful adventures. We decided to not rent a car ourselves and splurge on private transfers between the towns and we are so glad we did. It was a very surprisingly... read more

Adriana created such a memorable 2 week anniversary trip for us and will definitely use Kim Kim again for touring countries. The Costa Rican hospitality is so special, the genuineness of the people made all the difference at every place we stayed. We went from coast to coast experiencing such different environments and wonderful adventures. We decided to not rent a car ourselves and splurge on private transfers between the towns and we are so glad we did. It was a very surprisingly special part of the trip meeting so many more lovely people and made it zero stress. The boat transfer across Lake Arenal was like adding another adventure plus it cut an hour driving time! I was surprised by the quality of the guides we had at every location. The guides at Mawamba Lodge were incredible with their knowledge base of botany and zoology, Piedro took us on an unforgettable night hike. I was really hoping to see a sloth on the trip in their natural environment and we saw several in each location with the help from our guides from Mawamba, La Fortuna, and Monteverde. Really made my trip! We have had many discussions about our 'favorites' but it was too hard, it was that great of a trip - each place was so unique and special in different ways! My husband would say the top of the trip was the side striped pit viper in the cloud forest of Monteverde, that was exhilarating! Our guide was incredible at spotting such a variety of creatures after dark! Mine was one of our guides in La Fortuna pulling over on the side of the road as he spotted a sloth climbing in a tree, he got me some amazing pictures with the help of his binoculars up to my phone! Each place Adriana planned for us was so special and we loved ending at Jardin del Eden Hotel in Tamarindo, it was perfect for us. Small and intimate, just an amazing place to truly exhale and I came home just a noodle of relaxation! Looking forward to using Kim Kim again, they really catered the vacation to us and what we wanted and the result was a life lister vacation for sure! Thank you for the unforgettable experience!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Roxanne!
Thank you very much for such nice comments about your trip, I am very happy to know that you have enjoyed and felt the Costa Rican hospitality and that the trip fulfilled your expectations, for me, it was a pleasure to help you organize your honeymoon trip and I am satisfied to know that you got back home with nice memories of Costa Rica. I hope you come to visit us in the future and I will be more than happy to organize a new great adventure for you. All the best wishes to you and your husband Steven.
Happy Holidays! :)
Adriana

Great job in communication, responsiveness, a... · Egypt - Sep 17 - Sep 26, 2021

Traveler: Tanya N. - Local specialist: Ibrahim Elaref

Great job in communication, responsiveness, and personalization! Highly recommend!

KimKim saved the day for a last minute anniversary trip! · Greece - Nov 2 - Nov 9, 2021

Traveler: Bristi C. - Local specialist: Rebecca Skevaki

KimKim saved the day and helped make a last minute anniversary trip a dream. I usually like to do all my own booking with tons of time spent on reviews etc. but I just didn't have the time (or patience) for it this time. Our local expert Rebecca was amazing, she took my direction and delivered a trip that fit our normal traveling preferences. Was super easy, responsive and provided amazing service while we were on the trip. I have recommended KimKim to a ton of friends and colleagues and will be using again! Thank you for simplifying the planning process while making it a personalized trip.

Ingrid was very responsive to all of our ques... · Norway - Jun 1 - Jun 6, 2019

Traveler: Justin V. - Local specialist: Ingrid Thornes

Ingrid was very responsive to all of our questions and concerns before and during our trip. We had a great time!

From Guarulhos to Rio in 9 days · Brazil - Oct 29 - Nov 7, 2021

Traveler: José D. - Local specialist: Camille Terra

We loved our trip to Brasil, we enjoyed a different kind of Brasil, the Atlantic forests, the colonial villages, nature world patrimony at its best, away from the crowds.
And all the experience was enhanced by great guides, great choices.
Loved Paraty, the trekking we made with Rocco Belleti, the best guide we could ever had, and also the Boat ride with "Peixe" with a fresh fish meal aboard. Loved our free day witch Rocco that took us in a beautiful boat ride in "Saco de Mamangua", with a... read more

We loved our trip to Brasil, we enjoyed a different kind of Brasil, the Atlantic forests, the colonial villages, nature world patrimony at its best, away from the crowds.
And all the experience was enhanced by great guides, great choices.
Loved Paraty, the trekking we made with Rocco Belleti, the best guide we could ever had, and also the Boat ride with "Peixe" with a fresh fish meal aboard. Loved our free day witch Rocco that took us in a beautiful boat ride in "Saco de Mamangua", with a great trekking in the "manguezal", and a beautiful fish lunch in the surroundings.
We also loved "Ilha Grande", paradise on earth, charming boutique hotel, we had a great day with Carlos, that guided us through the best 10km of treckking ever, till we get to the wonderful "Lopes Mendes" beach. The next day boat trip around the island was also very good. Not only Carlos chose a very good travel agency but also gave us some precious tips for that day.
At last Rio de Janeiro, we had less time, but Lucas did its best to provide us with a broad view of the way of life and best spots of Rio.

Amazing trip to Portugal · Portugal - Oct 18 - Oct 29, 2021

Traveler: Amanda D. - Local specialist: Marina Courtaut

We had an amazing time in Portugal!  Marina was wonderful; we absolutely could not have planned this trip without her help. While we were in Portugal, the support we received from Karin was also so helpful.  I will definitely use KimKimin in the future.

Some of the highlights included: 
-Porto was a favorite! Thanks to Nelson, the day trip to Duoro Valley was one of the best activities/days that we had on our trip. Nelson went above and beyond to ensure we enjoyed the day, learned more about... read more

We had an amazing time in Portugal!  Marina was wonderful; we absolutely could not have planned this trip without her help. While we were in Portugal, the support we received from Karin was also so helpful.  I will definitely use KimKimin in the future.

Some of the highlights included: 
-Porto was a favorite! Thanks to Nelson, the day trip to Duoro Valley was one of the best activities/days that we had on our trip. Nelson went above and beyond to ensure we enjoyed the day, learned more about Portuguese history and culture, and saw sights we may have missed otherwise.  I honestly cannot say enough good things about Nelson; he was absolutely wonderful.  

-Also the tour of Porto with Sara was great.  Sara did a great job taking us to some unique points in the city.  Additionally, she assisted us with restaurants and other recommendations in the city.  Sara is really lovely.  

-The day trip to Sintra was also a fantastic experience.  Sintra is magical and Marta was wonderful.-The Lisbon walking tour was also very good.  This tour helped us understand so much about the history of Portugal as well as see a lot of the city.  Our tour guide Filipa had a great personalityand kept the tour interesting. 

-Lagos is absolutely beautiful!  While we enjoyed the Catamaran, we really enjoyed the Sunset experience with Pedro.  This activity allowed us to see the surrounding areas outside of Lagos and understand just how much more there is to see and do in the Algarve region.  Pedro really did a great job; he was very personable and made the whole experience really fun.

Other:
-It would be good to mention that flat shoes are required for pretty much all of the streets in Portugal. :)
-The Tivoli hotel in Lagos did not meet expectations.  While the rooms were clean, the service and the breakfast were lacking.  For example, every time we went to get towels for the pool, the front desk did not have any available. This is not a hotel I would stay at in the future. 

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

I don't have words to respond to this review! Other than wow and thank you so much for taking the time to write such detail. I am so pleased that you had such a fabulous time, it is what our team always strives for. I really appreciate your comments about the Tivoli hotel, I will make a note of that! It certainly was a pleasure to help you plan your trip to Portugal and look forward to helping you plan another trip in the future. Marina :-)

Miss You Already Spain - We'll Be Back! :-) · Spain - Oct 10 - Oct 20, 2021

Traveler: Kathy D. - Local specialist: Patricia Marques

Thank you Patricia and team! You planned an ideal first visit to Spain for us. You made sure that we saw the most important highlights of Madrid, Seville, and Barcelona, but also included really authentic 'non touristy' excursions. The private tours you arranged were wonderful. All of our guides were knowledgeable and really made an effort to customize our experience. Highlights included Carmen's extensive knowledge of history and politics related to the sites we saw in Madrid. In... read more

Thank you Patricia and team! You planned an ideal first visit to Spain for us. You made sure that we saw the most important highlights of Madrid, Seville, and Barcelona, but also included really authentic 'non touristy' excursions. The private tours you arranged were wonderful. All of our guides were knowledgeable and really made an effort to customize our experience. Highlights included Carmen's extensive knowledge of history and politics related to the sites we saw in Madrid. In Seville, Aldara's tour of Triana, the flamenco show, and the traditional tapas at a local bar was fantastic. She is truly an absolute joy! In Barcelona, we enjoyed seeing sites with Elena and loved our day trip with Mariana to visit two local wineries. All of the hotels were conveniently located and our transfers were on time and the drivers were extremely professional. Patricia checked in frequently to ensure things were going smoothly and adjusted our dinner reservations to accommodate our last minute needs. She even booked our PCR tests so that we would have no issues with getting our results before returning to the US. Patricia's service was EXCELLENT from the first inquiry to our flight home. We highly recommend her! We loved Spain more than we ever thought we would and we know it was due to Patricia's careful planning and her knowledge of the best things to see and do.

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Hello Kathy,

I am thrilled that you had a fantastic time in Spain travelling with us!! Thank you for your oustading review, I really had fun helping you plan an amazing trip for you and your family!
Best regards,
Patricia

Cindy

Most Amazing Adventure in Morocco! · Morocco - Oct 23 - Nov 5, 2021

Traveler: Cindy K. - Local specialist: Abdellah El Asely

Although we have traveled extensively, I felt that Morocco was a destination that would require a driver and guidance from local experts. When I discovered Abdellah and Original Travels on KimKim, it seemed clear that he was more than qualified to plan our trip. I just turned it over to him, and set very few parameters. We wanted to be immersed in local culture, to understand the people and their rich history, the way of life past and present. Abdellah was happy to suggest an itinerary,... read more

Although we have traveled extensively, I felt that Morocco was a destination that would require a driver and guidance from local experts. When I discovered Abdellah and Original Travels on KimKim, it seemed clear that he was more than qualified to plan our trip. I just turned it over to him, and set very few parameters. We wanted to be immersed in local culture, to understand the people and their rich history, the way of life past and present. Abdellah was happy to suggest an itinerary, to help us navigate through Covid challenges in the fall of 2021, and to lay out a detailed trip plan. He was very responsive at every step. When we finally arrived in Casablanca and found that some of our luggage was still in LA, he stepped in and navigated the process of getting it delivered to another airport close to our next destination. For the next 2 weeks we were blessed to have Karim as our driver, our guide, and our friend. Karim was attentive, understanding, and patient with us every step of the way. We were intensely curious about Karim's background as he was raised with a nomadic family in the Atlas mountains. He openly shared his life, his family, and his goals with us, and took us to see people and places we would have never discovered on our own. After two weeks in Morocco, we felt sad to leave Karim, our new friend. We could not have hoped for a better experience in this country so rich in history and tradition. I cannot emphasize enough that you will be in great hands if you turn over your trip planning to Abdellah and Karim. They are absolutely the best. We will be forever grateful to them for sharing their country with us.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Cindy,

We are incredibly grateful that you took the time out to leave us a 5-Star review, Thanks for sharing your rating with us and the community, much appreciated!

I am really happy to hear that you have enjoyed the trip I designed for you and It is great that you shared wonderful memories with our amazing driver Karim. I agree he is a wonderful driver-guide and we are really lucky to have him on our team :)

I will be more than happy to organize a future trip for you, your friends,... read more

Hey Cindy,

We are incredibly grateful that you took the time out to leave us a 5-Star review, Thanks for sharing your rating with us and the community, much appreciated!

I am really happy to hear that you have enjoyed the trip I designed for you and It is great that you shared wonderful memories with our amazing driver Karim. I agree he is a wonderful driver-guide and we are really lucky to have him on our team :)

I will be more than happy to organize a future trip for you, your friends, or your family in Morocco and discover other corners of this beautiful land.

I wish you all the best!

Best regards,
Abdellah
Original Travels

Trip of a lifetime.... · Spain - Oct 16 - Oct 31, 2021

Traveler: michelle F. - Local specialist: Sam Lister

Sam was a dream to work with when planning my trip of a lifetime to Spain! I was able to provide Sam with my goals and interests, and he tailor-made the perfect trip for me. It was packed with traditional Spanish culture, art, food and drinks. I was able to see the vast landscape that Spain offers through adventure filled day trips. Every details was taken into consideration. The accommodations, drivers, tour guides, and food was phenomenal! While I was in Spain, Fran was always a text away... read more

Sam was a dream to work with when planning my trip of a lifetime to Spain! I was able to provide Sam with my goals and interests, and he tailor-made the perfect trip for me. It was packed with traditional Spanish culture, art, food and drinks. I was able to see the vast landscape that Spain offers through adventure filled day trips. Every details was taken into consideration. The accommodations, drivers, tour guides, and food was phenomenal! While I was in Spain, Fran was always a text away if I had a question or just need a recommendation on a place to visit! They truly are the dream team! I can't wait to someday share the special country with my family. I will be sure to use kimkim in the future! I could not recommend them enough.

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Hi Michelle!
Thank you so much for such a fantastic review! Its wonderful to read how much you enjoyed yourselves and it was a pleasure to host you here in Spain!
Un abrazo fuerte,
Sam

Sabine

A perfect 19days tour of Ecuador. · Ecuador - Oct 15 - Nov 2, 2021

Traveler: Sabine V. - Local specialist: Isabel Pérez

A perfect 19days tour of Ecuador. Many thanks to Isabel for her patience and help in the organization of the trip.
Our excellent guide Cristobal Cabezas had a lot of experience and knew all the perfect places to spot birds. He made this trip unforgettable. He was sympathetic, polite and very patient while we were taking pictures, a pleasant companion and good driver, sharing a lot of information about the history, politics and people of Ecuador.

Ecuador is a save country and Covid proof. Nature is very diverse and untouched.

Let kimkim craft your ideal trip: kimkim rules! · Croatia - Oct 1 - Oct 15, 2021

Traveler: Diana O. - Local specialist: Sarah Cosic

We couldn’t be happier with our kimkim experience. Im not easily impressed and I don’t write gushing reviews often, but this one had to be written. We would use kimkim again for any kind of trip in a heartbeat! Our maiden two-week trip through Croatia for our 25th anniversary was exactly what we imagined and was curated perfectly by the local travel team arranged through kimkim. Our local contact Sarah was so responsive and easy to work with throughout the experience from the planning phase,... read more

We couldn’t be happier with our kimkim experience. Im not easily impressed and I don’t write gushing reviews often, but this one had to be written. We would use kimkim again for any kind of trip in a heartbeat! Our maiden two-week trip through Croatia for our 25th anniversary was exactly what we imagined and was curated perfectly by the local travel team arranged through kimkim. Our local contact Sarah was so responsive and easy to work with throughout the experience from the planning phase, and throughout the trip if needed. The process was seamless from beginning to end. I didn’t lift a finger or waste time on research. (Except a few special restaurants that they helped us get reservations with) We simply told them our budget and what we had in mind and they crafted a beautiful trip with fantastic local guides, friendly drivers, fabulous hotels, and special experiences both on and off the beaten path that matched our interests. The trip had just the right balance of everything that we were looking for. We are experienced travelers who have tried many kinds of travel from doing it ourselves to luxury tour companies and kimkim beats everything we’ve tried! We’d give kimkim six stars if we could! Can’t wait to plan our next trip with kimkim.

Don’t even hesitate.

Doug

Barcelona , Gibraltar 2021 · Spain - Sep 20 - Oct 9, 2021

Traveler: Doug A. - Local specialist: Patricia Marques

Our first trip to Spain and second time using Kimkim and their local experts. Patricia did an excellent job sorting out our requests and building a perfect trip. Connections, shuttles, and guides all fit our plans very well. All the recommendations were spot on, Costa Brava, Girona, Llfranc, Barcelona, Seville, Ronda, Gibraltar and Granada all set for us to enjoy and not worry about details. The ability to contact someone in country and that knows the area is invaluable, we had a few... read more

Our first trip to Spain and second time using Kimkim and their local experts. Patricia did an excellent job sorting out our requests and building a perfect trip. Connections, shuttles, and guides all fit our plans very well. All the recommendations were spot on, Costa Brava, Girona, Llfranc, Barcelona, Seville, Ronda, Gibraltar and Granada all set for us to enjoy and not worry about details. The ability to contact someone in country and that knows the area is invaluable, we had a few last minute requests and Patricia always came through. I could go on and on but the real review is that we will be returning to Spin and will be using kimkim and Patricia @yourtriptospainandportugal again. Thank you.

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Hello Doug, Hello Dixie,

Thank you for your review!!
It was a pleasure helping arrange this trip for you, and meeting with you in Barcelona!
I hope really hope that we can keep helping arrange and assisting in creating amazing trips if you are planning to get back to Spain or in Portugal!!

Thanks very much. Best,
Patricia

One Amazing Experience After Another · Iceland - Oct 30 - Nov 5, 2021

Traveler: Caroline S. - Local specialist: Emanuela Grieco

Emanuela planned a trip that was one amazing experience after another. We followed her recommendations and were not disappointed with the sites, the lodging, and the restaurants. The guides for the glacier walk, Northern lights, and ice cave were extremely knowledgeable. Each was a unique experience. She customized in a few places based on our preferences and that worked really well. Iceland should be on everyone's bucket list.

Peter

Iceland Adventure · Iceland - Oct 30 - Nov 5, 2021

Traveler: Peter S. - Local specialist: Emanuela Grieco

Emanuela planned one of our favorite vacations ever. Our decision to go to Iceland was last minute so we turned to kimkim and Emanuela to plan out our itinerary. The itinerary/plan was very detailed and included activities that we enjoyed doing. Every suggestion that she made was great including her recommendations for local bakeries. We even credited her for the wonderful weather we had. Going to Iceland? Using Emanuela to plan your trip is a must.

Great 3 week trip to Spain · Spain - Oct 10 - Oct 30, 2021

Traveler: Amanda A. - Local specialist: Marina Courtaut

Marina worked extremely hard to put together a last minute trip to Spain. We were traveling with our 6 yo son, and she was able to incorporate family friendly activities and tour guides that included fun stories and activities for kids. Great communication, friendly, responsive, and professional. We had a great trip and highly recommend Marina and Karin. Thank you!

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Amanda, thank you for this review and for posting all these great photos! :) I am so please you had a blast and have left Spain with lovely memories of your family trip. It certainly was a pleasure to help you plan this trip and look forward to helping you plan another trip in the future. Marina :-)

Oh my after over 2 years of planning this tri... · Morocco - Oct 12 - Oct 26, 2021

Traveler: Monique Pancake p. - Local specialist: Sharon Louthian

Oh my after over 2 years of planning this trip, covid, and cancelled flights I have to say our 16 days in Morocco was over the top. I think I can speak for the rest of the group that traveling through Morocco was awesome. We saw so much and got a real feel for the country and the people. I love to negotiate as do the Moroccans. But as soon as a deal is done, tea , laughs and hugs are in order.
As an experienced long time traveler, our guide Hicham was fabulous and truthfully he... read more

Oh my after over 2 years of planning this trip, covid, and cancelled flights I have to say our 16 days in Morocco was over the top. I think I can speak for the rest of the group that traveling through Morocco was awesome. We saw so much and got a real feel for the country and the people. I love to negotiate as do the Moroccans. But as soon as a deal is done, tea , laughs and hugs are in order.
As an experienced long time traveler, our guide Hicham was fabulous and truthfully he became our friend. I have invited him and Sharon to visit if they ever make it to CA. Not only was he attentive to all our needs he actually had us over in his apartment for Moroccan Pizza one night.

The 2 cooking classes at Abdouls home and Khadija's was so yummy. The food so delicious, fresh and creative. Love those Tangines. We loved the tourists places to eat along with the locals as well. I have to say during this tumultuous time in our lives dealing with Covid 19, this trip was a piece of cake. Never did we feel uncomfortable throughout Morocco and flying on a different airlines was a piece of cake.

My favorite of course was riding the camels in the Sarah Desert to our camp. The sand and its color and shades made my heart sing. The food so good, the drums and our lodging reminded me so much of safaris in southern Africa. My roomy and me got up to see the sun rise. Our tents were so beautiful and luxurious. I decided not to ride the camel back but 4 wheeled back to the start. Yippee over the dunes. But the sand and the shadows was captivating. I had to ask Mustafa to stop to I could take it all in. I could have stayed another few days.

I could go on and on, but if you are thinking of Morocco, please contact this great company and request Sharon.

Sharon Louthian profile photo
Sharon Louthian, local specialist, responded to this review:

Hey Monique!

Thanks for the great review. We are so happy that you finally made it here and that Morocco more than lived up to your expectations! We will definitely let you know the next time we are in California and I look forward to meeting up with you in Annapolis next May (if that all goes as planned).

Keep in touch and thank again!
Sharon, Hicham, and the rest of the Morocco Immersion family

Unforgettable Honeymoon · Italy - Oct 3 - Oct 16, 2021

Traveler: Nicholas W. - Local specialist: Andrijana Kovacevic

Andrijana planned us an unforgettable honeymoon in Italy. Our week in Rome and week in Tuscany were absolutely fantastic. The private tour guides were some of the best I've ever experienced, and we learned a lot of insider knowledge directly from locals. Our accommodations were perfectly located in each location, and the drivers they hired for us were reliable and professional. Every detail was worked out ahead of time, and they were there to support us when we had questions.

She even... read more

Andrijana planned us an unforgettable honeymoon in Italy. Our week in Rome and week in Tuscany were absolutely fantastic. The private tour guides were some of the best I've ever experienced, and we learned a lot of insider knowledge directly from locals. Our accommodations were perfectly located in each location, and the drivers they hired for us were reliable and professional. Every detail was worked out ahead of time, and they were there to support us when we had questions.

She even helped us get COVID tested for our return trip per US requirements, making what could have been a difficult trip stress free.

Everything was perfect and I would highly recommend both Andrijana and Kimkim.

Andrijana Kovacevic profile photo
Andrijana Kovacevic, local specialist, responded to this review:

Dear Nicholas,

I'm so happy to hear you enjoyed your honeymoon this much! Quality of the services we choose for our travelers is one of the most important things in building an unforgettable experience and I'm so glad everything went smoothly, with a local touch!
Whenever you wish for another romantic Italian episode of your life, I'll be there for you!

I wish you all the best!!
Andrijana

Our trip was absolutely wonderful, and it's h... · Portugal - Oct 18 - Oct 31, 2021

Traveler: Kay L. - Local specialist: Marina Courtaut

Our trip was absolutely wonderful, and it's hard to say what our favorite part was. Marina was absolutely fantastic in helping us plan our trip, and responded quickly and kindly when we asked for changes. A few standouts...4x4 adventure near Porto, Douro Valley wine tour, day in Coimbra, Knights Templar tour in Tomar, lunch at the olive tree farm near Evora. Overall an absolutely amazing trip! Thank you again to Marina, and to Karin for serving as POC for one week.

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Kay, thank you for taking the time to do the review! I am so pleased that you had such a fabulous time, it is what our team always strives for. It was my pleasure helping you plan your trip to Portugal and look forward to working with you in the future. Marina :-)

Karen

Memorable trip to the South of France · France - Oct 16 - Oct 30, 2021

Traveler: Karen F. - Local specialist: Simon Hardy

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au... read more

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au Sud was truly memorable - we would definitely recommend this restaurant! And we cannot forget the Olive Oil Tasting/Cooking Class at Moulin Sant Jean in Fontvieille - another high point! Chateau Eze we will remember as a highlight of the trip, along with the fabulous dinner at the hotel restaurant on our last evening.

Accomodations: The Intercontinental in Marseille was beautiful and the food and service very good. La Maison Dauphine in Aix was the perfect guest house for the six of us. I would be sure when booking that your customers are aware that there is no lift - fine for us, but could be an issue getting to the third floor for some. Véronique was a gracious host, assisting us with restaurant suggestions and reservations. La Divine Comédie in Avignon was beautiful, but we would not recommend it. We are dog lovers, but huge weimaraners trying to sit on your chair while you're eating breakfast in the dining room did not seem appropriate when paying luxury prices. On our first night, having toured all day and bearing wine and cheese from our travels, we asked to utilize some utensils and plates, which were provided but at a fee per person - again seems out of line with the price point. We were also sitting in the garden at 5PM in the afternoon when one of the staff came out to tell us we were being too loud ( I know - Americans!). If it was late in the evening, a fair concern, but at 5PM in the afternoon? It was also VERY difficult for the guides to find us and to load and unload luggage at this location.

Overall, we couldn't have been happier with this long planned/delayed trip for our group. Many thanks for your thoughtful understanding of the type of experience we were hoping for - you definitely delivered! Best: Karen, Tom, Maggie, Brian, Jack and Kandy

Simon Hardy profile photo
Simon Hardy, local specialist, responded to this review:

Dear Karen,
Thank you for your feedback about your trip to Southern France, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the issues with the accommodation in Avignon, I will personally check with our local provider what went wrong with your group.
Ambre and I are happy that you enjoyed the services of our local guides and drivers.
I wish you a great time now that you are back in Montana!
All my best,
Simon

Abdella and Ahmed Made Our Lives EasierI'm b... · Morocco - Oct 23 - Oct 30, 2021

Traveler: Kwan N. - Local specialist: Ahmed S'HAIT

Abdella and Ahmed Made Our Lives Easier
I'm big traveler and have planned most of my trips, but due to a last minute change we picked Morocco with about a week and a half notice. Abdella and co were very helpful and flexible in explaining our options and providing us with a custom itinerary. In hindsight, I'm even more grateful that we booked for Morocco with them, because driving on our own would have been truly hazardous! The accommodations were all excellent, Merzouga and the desert was a... read more

Abdella and Ahmed Made Our Lives Easier
I'm big traveler and have planned most of my trips, but due to a last minute change we picked Morocco with about a week and a half notice. Abdella and co were very helpful and flexible in explaining our options and providing us with a custom itinerary. In hindsight, I'm even more grateful that we booked for Morocco with them, because driving on our own would have been truly hazardous! The accommodations were all excellent, Merzouga and the desert was a particularly legendary highlight, but Fes as well deserves plenty of time as well. Will certainly consider using KimKim in the future!

Ahmed S'HAIT profile photo
Ahmed S'HAIT, local specialist, responded to this review:

Salam Alaikum Kwan,

Thank you for your amazing review. It was a pleasure to Meet with you in the beautiful Palais Sebban and show you my country. I’m so happy that you enjoyed the trip planned by me and Abdel.

And as I said when we meet, I hope to see you next time for a new adventure and show you other parts of this amazing land, Morocco!.

Choukran again!

Kindest regards,
Ahmed
Original Travels

I have to say this was the best trip I have t... · Italy - Oct 19 - Oct 29, 2021

Traveler: Vince S. - Local specialist: Simone Scalas

I have to say this was the best trip I have taken. My friend and I planned this trip to Sicily over two years ago and due to covid had to postpone twice. The team at Kimkim were amazing to work with us and get us back on track. We spent two weeks driving all over Sicily planned out perfectly by Kimkim. We were never disappointed in anything planned. I do have to say the hi light of the trip for me was the cooking class...it was wonderful!

Every hotel and B&B we stayed at were fabulous, our... read more

I have to say this was the best trip I have taken. My friend and I planned this trip to Sicily over two years ago and due to covid had to postpone twice. The team at Kimkim were amazing to work with us and get us back on track. We spent two weeks driving all over Sicily planned out perfectly by Kimkim. We were never disappointed in anything planned. I do have to say the hi light of the trip for me was the cooking class...it was wonderful!

Every hotel and B&B we stayed at were fabulous, our tour guides were great and so helpful. Milena and Mario... Any time I had any questions I could call Simeon and it was taken care of. I will definitely recommend Kimkim to anyone traveling and looking for a trip designed just for them...I will use them again!
Vince Santo

Portugal - Lisbon and the Algarve...with Tiago's help! · Portugal - Oct 18 - Oct 23, 2021

Traveler: Eric B. - Local specialist: Tiago Filipe

The trip was amazing because of the great planning and work Tiago did. He was with us every step of the way leading up to and duriung the trip. We changed plans and had issues - and he always picked up the phone - resolved problems and gave great advice. Its so awesome to have a partner in a country you haven't been to before. Its also really luxuriouls to have your hotels and car booked for you and have someone waiting at the airport.

We are so happy we spent a few extra dollars and used... read more

The trip was amazing because of the great planning and work Tiago did. He was with us every step of the way leading up to and duriung the trip. We changed plans and had issues - and he always picked up the phone - resolved problems and gave great advice. Its so awesome to have a partner in a country you haven't been to before. Its also really luxuriouls to have your hotels and car booked for you and have someone waiting at the airport.

We are so happy we spent a few extra dollars and used KimKim. It was only a 'few' more dollars also - incredible value for the money.

If you go to Portugal...ask for Tiago!

Tiago Filipe profile photo
Tiago Filipe, local specialist, responded to this review:

Dear Eric,

I truly feel flattered by your comments. But I think that the key here was that both you and Kelly are really easy going and laid back people!!

The only thing I had to add is that you have been skipping your Portuguese lessons. My offer still stands! With a couple of messages a day I'm sure you'd get to learn something!!

Um forte abraço e um beijinho à Kelly!

Tiago

Phenomenal service for an amazing trip · Greece - Oct 10 - Oct 21, 2021

Traveler: Diego D. - Local specialist: Harris Bitsounis

The main benefit I found working with Kim Kim, and in this specific case with Harris and the travel 12 team, was that we could just focus on enjoying our vacation, and every single detail was taken care off.

Harris was outstanding, he communicated consistently and was always super helpful with any questions or doubts we had about the trip.

We spent 12 days in Greece, Harris and Tasos worked with me to personalize the trip, they worked with our budget and we were able to do pretty much... read more

The main benefit I found working with Kim Kim, and in this specific case with Harris and the travel 12 team, was that we could just focus on enjoying our vacation, and every single detail was taken care off.

Harris was outstanding, he communicated consistently and was always super helpful with any questions or doubts we had about the trip.

We spent 12 days in Greece, Harris and Tasos worked with me to personalize the trip, they worked with our budget and we were able to do pretty much everything we wanted to do.

We went to Athens, Meteora, Santorini, Naxos and Mykonos.

Every place is beautiful and worth visiting , every tour was great, expect for the one in Delos island, but that’s because the guide was not really good or entertaining. But Delos is incredible

The island are the most famous places to visit, and they are beautiful, but if you have the opportunity to visit Meteora, you will not regret it.

That was easily the favorite part of our trip for us.

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Diego,

Thank you very much for your kind words and your feedback regarding your trip to Greece. It is really helpful for the whole team to share your feedback with us, so we can be better and better every day. It was a pleasure working with you and planning a trip that both of you enjoyed. I will be glad to work with you in the future and make an unforgettable trip to other destinations in Greece.

I wish you all the best!

King regards,
Harris

Amazing trip to Costa Rica! Easy, fun and beautiful · Costa Rica - Oct 22 - Nov 1, 2021

Traveler: Emily B. - Local specialist: Alberto Molina

Thank you so much to the kimkim team and Alberto for organizing such an amazing trip to Costa Rica! We got to go to 3 amazing and beautiful areas ( Fortuna, Monteverde and Playa Carillo) and try a number of fun and exciting activities. Transports, transfers and activities were extremely organized and easy. We loved Rob our hilarious guide for the Pacuare river rafting and 1968 hiking tour in Arenal with Hansel through Desafio - just incredible. Playa Carillo was gorgeous and not crowded. We... read more

Thank you so much to the kimkim team and Alberto for organizing such an amazing trip to Costa Rica! We got to go to 3 amazing and beautiful areas ( Fortuna, Monteverde and Playa Carillo) and try a number of fun and exciting activities. Transports, transfers and activities were extremely organized and easy. We loved Rob our hilarious guide for the Pacuare river rafting and 1968 hiking tour in Arenal with Hansel through Desafio - just incredible. Playa Carillo was gorgeous and not crowded. We got treated extremely well by all guides and hotel staff. I highly recommend kimkim and Alberto. They made planning a breeze and we didn't have to worry about anything. We will definitely recommend kimkim to our friends and family and use them again as well. Pura Vida!

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Thanks, Emily for the feedback, I am really glad you enjoyed the trip in Costa Rica.
Pura vida,
Albertp

In one word "EXCELANT". I would like to say... · Colombia - Oct 22 - Oct 30, 2021

Traveler: Simon K. - Local specialist: Margoth Rico

In one word "EXCELANT".
I would like to say as a traveling person, the trip that we had to Colombia was more than what we expected. Other than the beautiful sites that we visited, it was organized so well that all 4 of us were very happy from all the organization that Margoth and Felipe arranged.
They took care of all the reservations for the hotels, restaurants and even they made all the flight check ins for us. We did not waste even one minute for any arrangements.
The local guides Oscar... read more

In one word "EXCELANT".
I would like to say as a traveling person, the trip that we had to Colombia was more than what we expected. Other than the beautiful sites that we visited, it was organized so well that all 4 of us were very happy from all the organization that Margoth and Felipe arranged.
They took care of all the reservations for the hotels, restaurants and even they made all the flight check ins for us. We did not waste even one minute for any arrangements.
The local guides Oscar in Bogota and Daniel in Medellin were great. Other than their knowledge of the places, they were very attentive of where we were and showing us all the realities of Colombia.
It was a great decision to have the trip with them and we were very satisfied and I believe we did the maximum that we can in the 8 days that we were in Colombia.
Thank to all the team, thank you Margoth and ViVa Colombia.
I hope we will be back soon.
Simon

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Hi Simon,
Thank you so much for your "Viva Colombia" message! And it was a pleasure having you all in Colombia! And we do hope you come back soon! We have passed on your feedback to Daniel and Oscar and all the people involved, and we all love to hear that you had a great time in our home country! thank you as well for sharing your amazing pictures with us. Bienvenidos a Colombia whenever you want to visit us, and stay in touch. Best Wishes, Margoth

Everything was great but I will mention 2 thi... · Jordan - Oct 21 - Oct 24, 2021

Traveler: Joyce B. - Local specialist: Samir Jawabra

Everything was great but I will mention 2 things. The driver on the first day booked me on a ‘boat tour with lunch and swimming and snorkelling’ out of Aqaba (I had told him that I would love to go snorkelling). It was a disaster, do not recommend again. I was the only one on the whole boat going in the water, there is no reason to snorkel as there is absolutely nothing to see…total waste of time!
The Hotel Kempinski was wonderful, recommendation from the driver to dive with Aqaba Shark... read more

Everything was great but I will mention 2 things. The driver on the first day booked me on a ‘boat tour with lunch and swimming and snorkelling’ out of Aqaba (I had told him that I would love to go snorkelling). It was a disaster, do not recommend again. I was the only one on the whole boat going in the water, there is no reason to snorkel as there is absolutely nothing to see…total waste of time!
The Hotel Kempinski was wonderful, recommendation from the driver to dive with Aqaba Shark diving and Talal was a wonderful experience. Thanks.
The driver that picked me up for my flight back to Amman arrived early, had not been to the airport in over 2 years so not quite sure where to go. He dropped me in a parking spot from where I could not see an entrance. There was nothing happening. The first set of doors that I found, no one there, the nest set were locked. Finally, I followed another van coming in and walked to where they were and found the departures entrance. Nothing was open. I was picked up at 3:15 pm for a 6:25 pm flight and the airport was not even staffed until after 5:15pm. I should have stayed at the hotel and I should have had a driver that knew where the entrance was. I realize that tourism is just reopening but I do think that these two things could easily be improved. Thanks for organizing, thanks for listening. I very much enjoyed my 11 days in Jordan.

Samir Jawabra profile photo
Samir Jawabra, local specialist, responded to this review:

Hello Joyce
Very happy to hear from you, I am so happy to know that I participated to give you a nice trip,

Thank you so much for the time you took, and for your kindness to update us with these kickbacks. We will surely do more than our best to avoid them.
Thank you so much for letting us know about them. highly appreciated.

Wish you all the best, till we see you again.

Be well ,
Samir

Summer

Lovely fall trip to Iceland · Iceland - Sep 21 - Oct 2, 2021

Traveler: Summer A. - Local specialist: Preeti Bhide

My parents and I had an amazing 2-week vacation in Iceland!! This was my third time visiting, but it was my first time driving the Ring Road; it was also my parents' first time visiting. Preeti was an exceptional agent to work with. We initially planned to travel in May 2020, but COVID-19 altered that. Once we decided to go in September 2021, Preeti was able to get everything arranged without difficulty. We loved all the hotels and excursions she arranged for us. It was so nice to have... read more

My parents and I had an amazing 2-week vacation in Iceland!! This was my third time visiting, but it was my first time driving the Ring Road; it was also my parents' first time visiting. Preeti was an exceptional agent to work with. We initially planned to travel in May 2020, but COVID-19 altered that. Once we decided to go in September 2021, Preeti was able to get everything arranged without difficulty. We loved all the hotels and excursions she arranged for us. It was so nice to have someone else responsible for the details so we could just enjoy the trip stress-free. Her colleagues Michele and Halldor were also helpful. Iceland is such a beautiful country, and we thoroughly enjoyed seeing all the different regions. It is truly magical and honestly one of my favorite destinations in the world. We're already looking forward to our next trip!!

Sonia put together a fabulous trip · Italy - Oct 9 - Oct 25, 2021

Traveler: Will M. - Local specialist: Sonia Vanzin

Sonia put together a fabulous trip for us. We were particularly interested in Italian wine, and she was able to secure personal tastings at local wineries specializing in Barolo, Barbaresco, Brunello, and Nero d’Avola. The wine is Sicily was a particular treat, as we were not as familiar with it prior to the trip. The Gambino winery on Mt Etna was the biggest surprise. I even joined the wine club.

Our trip covered the north (Piedmont) to the south (Sicily and Sorrento) over 18... read more

Sonia put together a fabulous trip for us. We were particularly interested in Italian wine, and she was able to secure personal tastings at local wineries specializing in Barolo, Barbaresco, Brunello, and Nero d’Avola. The wine is Sicily was a particular treat, as we were not as familiar with it prior to the trip. The Gambino winery on Mt Etna was the biggest surprise. I even joined the wine club.

Our trip covered the north (Piedmont) to the south (Sicily and Sorrento) over 18 well-spaced days. Accommodations were interesting and excellent. No chain hotels. Drivers were always on time, spoke good English, and often provided helpful local knowledge. Our virtual concierge Mara was always available by phone when we wanted to reschedule an activity on our itinerary.

Sonia Vanzin profile photo
Sonia Vanzin, local specialist, responded to this review:

Dear Will, thanks for your feedback.
It was a pleasure planning your trip and I am glad you enjoyed your time in Italy.
I agree - Sicily is fantastic!
Wish you all the best and I look forward to welcoming you again.
Sonia

Anadalucia 2021 · Spain - Oct 23 - Oct 30, 2021

Traveler: Chris C. - Local specialist: Marina Courtaut

Marina put together a great itinerary that met my goal of lots of active time out of the cities, while still seeing the cultural highlights in each place I stayed. All of the guides were very good, but a Rachel who was our guide for Caminito del rey was truly outstanding.

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Chris, thank you for taking the time to do the review! I am pleased to read that you had such a great time in Spain. It has been my true pleasure helping you plan your trip to Spain. I look forward to working with you in the future. Marina:-)

Our trip provided the experience of a lifetim... · Egypt - Oct 19 - Oct 29, 2021

Traveler: Fran S. - Local specialist: Ibrahim Elaref

Our trip provided the experience of a lifetime. From the time we were met at the airport, we generally felt like the guides were knowledgeable and open to allowing us to experience Egypt in the way we desired, even when that deviated from the schedule of events.
Tour guide for Cairo and Alexandria- Tito was knowledgeable and flexible. Good at communicating local customs and helping us with checkpoints and helping us to feel at ease.

Tour guide for Aswan, Nile Cruise and Luxor-Mustafa was and... read more

Our trip provided the experience of a lifetime. From the time we were met at the airport, we generally felt like the guides were knowledgeable and open to allowing us to experience Egypt in the way we desired, even when that deviated from the schedule of events.
Tour guide for Cairo and Alexandria- Tito was knowledgeable and flexible. Good at communicating local customs and helping us with checkpoints and helping us to feel at ease.

Tour guide for Aswan, Nile Cruise and Luxor-Mustafa was and is the best tour guide we’ve ever experienced. All should take lessons from him. He’s personable, knowledgeable and asks questions to be sure we were getting the very tour WE desired, not necessarily the tour listed in the agenda. He understands local culture and customs and asks questions to gage the comfort levels and desires of his guests. He made us feel like true family. He is a true gem.

Tour guide in travel from Luxor to Hurghada was young and quite inexperienced. We were placed in a precarious position because of this. He should be training with a more experienced guide. He left us physically alone during and after a chaotic incident with a local bathroom attendant at the “rest stop”. 2 Americans who know NO Arabic, angry merchants with no other tourists around -alone for 45+ minutes, with only 2 brief checks to say “it’ll be 10 more minutes” and leave. Our other tour guides had the experience and knowledge to NEVER do this. It was frightening.

Otherwise, the people, staff were very accommodating and helpful. Always pleasant and seemed to truly desire that we had a wonderful time at each location. Even the events that were not coordinated well, were taken in stride and light hearted. Overall, one of the best experiences we’ve encountered.

Jordan family tour · Jordan - Oct 15 - Oct 26, 2021

Traveler: Nicola D. - Local specialist: Oriana Vitale

We are a family travelling with two adult daughters and from day one our interaction with Oriana was positive . She is prompt in her replies and experienced with meticulous planning of our trip . Good communication always and made good suggestions for places to visit and hotels.
Our driver Khaled was excellent with good communication skills and he went the extra mile for us . He was always on time and sometimes treated us on extras like coffee and sweet treats . He had good suggestions... read more

We are a family travelling with two adult daughters and from day one our interaction with Oriana was positive . She is prompt in her replies and experienced with meticulous planning of our trip . Good communication always and made good suggestions for places to visit and hotels.
Our driver Khaled was excellent with good communication skills and he went the extra mile for us . He was always on time and sometimes treated us on extras like coffee and sweet treats . He had good suggestions on local eateries .
Basil , our local guide in Petra was also very knowledgeable and exceptionable .
The other local guides in Jerash and Salt were adequate

Oriana Vitale profile photo
Oriana Vitale, local specialist, responded to this review:

Thank you Nicola!
It has been great hosting your trip.
Looking forward to welcoming you again!
Best regards,
Oriana.

Waddah

Sights and sounds of Nepal · Nepal - Oct 17 - Oct 21, 2021

Traveler: Waddah A. - Local specialist: Kripa Sunuwar

I had a 5 days break from work and decided to visit Nepal. From the onset of the trip, I had support from Kripa who provided me with a packed program that captured all of historical and cultural places in the Kathmandu Valley. It was a mesmerising experience made perfect by the local guide Rajiv who was able to give me many insights and information about Nepal. I visited temples, palaces, museums but the highlight of my trip was a hike in the mountain.

Kripa Sunuwar profile photo
Kripa Sunuwar, local specialist, responded to this review:

It was a pleasure hosting your trip Waddah! Nepal awaits your next visit with your whole family!
Looking forward to seeing you again!

Thanks,
Kripa

Chris is amazing! A wizard! · Greece - Oct 16 - Oct 23, 2021

Traveler: Kim W. - Local specialist: Chris Leontopoulos

Hello Kim Kim;Chris and fellow travelers.
Words will not convey all positive aspects of our time in Greece. This trip designed by Chris was perfection!! We spoke by phone for a few moments, he sent me some suggestions for the trip, I chose the suggestion I liked, then everything was prepared in the most professional, the most optimal plan from professional, college graduates for our guides, friendly, warm inviting. We did something different every day (9 days)• We can not thank Chris enough... read more

Hello Kim Kim;Chris and fellow travelers.
Words will not convey all positive aspects of our time in Greece. This trip designed by Chris was perfection!! We spoke by phone for a few moments, he sent me some suggestions for the trip, I chose the suggestion I liked, then everything was prepared in the most professional, the most optimal plan from professional, college graduates for our guides, friendly, warm inviting. We did something different every day (9 days)• We can not thank Chris enough for making 2 ordinary people feel like royalty. Everything was prepared in advance and everyone was expecting us
Our accommodations were absolutely amazing. All future holidays, I will use Kim Kim again and I suggest everyone should!
Kim Washington
Florida USA

Chris Leontopoulos profile photo
Chris Leontopoulos, local specialist, responded to this review:

Hello Kim and Dana 

I am very happy that your trip went off without any hitches, and I am delighted to read that you both had a great time in our fair country, and I do hope that it was everything you had been dreaming of an then some! 
I thank you both very much for your kind words on the review that you posted to kimkim, 

I am very sorry that I could not meet you during your trip, 
I was looking forward to connecting with you for a coffee or lunch while you were passing through my neck of... read more

Hello Kim and Dana 

I am very happy that your trip went off without any hitches, and I am delighted to read that you both had a great time in our fair country, and I do hope that it was everything you had been dreaming of an then some! 
I thank you both very much for your kind words on the review that you posted to kimkim, 

I am very sorry that I could not meet you during your trip, 
I was looking forward to connecting with you for a coffee or lunch while you were passing through my neck of the woods here near Delphi, 
But my work and family obligations being what they are (very unpredicatable!) I was reluctant to contact you and divert you from your planned route given that I was not sure if I could get away for a bit. 

None the less, again, it was a pleasure planning your "bucket list" trip for you, and I am very happy that you both had a great time,
As you can imagine, there are many - many more fantastic things to see and do in Greece. Many more unique historical sites on the mainland, many amazing islands to enjoy, 
When you have the inclination to explore more of our fair country, I'd love to hear from you again, and plan your encore trip! 

Till then, all the best to both of you! 

Chris

Marina was great! · Portugal - Oct 4 - Oct 17, 2021

Traveler: Amanda R. - Local specialist: Marina Courtaut

Marina designed an amazing trip for us! She really understood what we were looking for and went out of her way to deliver. She was also very easily accessible during our trip to help us navigate any hiccups or last minute changes. Would definitely book with Marina again!

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Amanda, thank you for taking the time to do the review. It was my pleasure helping you plan your family trip to Portugal and I am thrilled that you had a fantastic time in Portugal. I look forward to working with you in the future. Marina :-)

Terri

Samir was quick to respond and arrange a trip... · Jordan - Oct 15 - Oct 23, 2021

Traveler: Terri H. - Local specialist: Samir Jawabra

Samir was quick to respond and arrange a trip that fit our interests. All guides were friendly, pleasant, knowledgeable, professional. Everywhere we visited was enjoyable, especially liked Dana Reserve and Wadi Rum.

Samir Jawabra profile photo
Samir Jawabra, local specialist, responded to this review:

Dear Terri
Very happy to hear from you, I am so happy to know that I participated to give you a nice trip, You are now our ambassador to spread a good word about Jordan and about our Services.

Thank you so much for your courtesy and the nice words you put for me, it always helps me to keep going on, helping our dear guests,
thank you so much Terri for travelling with us.
It was our pleasure and honor.

I am looking forward to see you again in Jordan, you will always have friends that you can depend on, be sure.

Wish you all the best, and happy days

Samir

..Iceland tour Oct 2021 · Iceland - Sep 30 - Oct 6, 2021

Traveler: Joan H. - Local specialist: Preeti Bhide

We were on our own having a rental car for 7 days. Our walking is limited so we asked Preeti to consider that while putting our itinerary together. We missed a few sights due to walking and a few due to torrential rain and wind. The weather is unpredictable so we were disappointed that it was too cloudy at night to see the Northern Lights. That’s the negative. The positive was the spectacular scenery right out the car window, the amazing geothermal baths, a fabulous helicopter ride into the... read more

We were on our own having a rental car for 7 days. Our walking is limited so we asked Preeti to consider that while putting our itinerary together. We missed a few sights due to walking and a few due to torrential rain and wind. The weather is unpredictable so we were disappointed that it was too cloudy at night to see the Northern Lights. That’s the negative. The positive was the spectacular scenery right out the car window, the amazing geothermal baths, a fabulous helicopter ride into the volcano that had been active for months prior to our visit. We were happier that it was inactive so we could get a really close look. The overnight stay at the Retreat at the Blue Lagoon was worth every cent, although the sulphur smell (from geothermal water source) at night in our room was pretty nauseating. The endless lava fields were awesome in the surrounding area we were in. I’m sorry we didn’t arrange more time in Reykjavik but we will next time. The food was good , we tried reindeer burgers that were great and the morning breakfasts at the hotels were mostly good.
I think our itinerary of the Golden Circle and South was pretty standard fare but Preeti really spent a lot of time with me to try to individualize the tour for us as non-walkers, considering most tourists are hiking trails and glaciers. I would be very comfortable contacting KimKim and Preeti for another trip.

Todd

An Absolutely Amazing Experience - First But Not Last Visit to Colombia · Colombia - Oct 17 - Oct 23, 2021

Traveler: Todd W. - Local specialist: Margoth Rico

In Bogota, I was very pleased with my guide Mafe, as well as the driver(s), and my guide Lina for a game of Tejo.
In Medellin, I was also extremely happy with my driver Claudia and my guide Daniel, as well as my guide Flako in Communa 13.
What made the tours of both cities go so well, is that having one guide the whole visit means they know what you have done so far and have not done yet, so if/when schedules or interests change, they can be flexible without being redundant or missing... read more

In Bogota, I was very pleased with my guide Mafe, as well as the driver(s), and my guide Lina for a game of Tejo.
In Medellin, I was also extremely happy with my driver Claudia and my guide Daniel, as well as my guide Flako in Communa 13.
What made the tours of both cities go so well, is that having one guide the whole visit means they know what you have done so far and have not done yet, so if/when schedules or interests change, they can be flexible without being redundant or missing something.
Every pick up and drop off was on time and I was able to absorb a tremendous amount of information about the country, people, and culture.
The entire trip, Margoth and Felipe were checking in and making further recommendations and adjustments that I asked for. I never felt alone, and knew I had them looking out for me. They went above and beyond expectations.

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Hi Todd,
It was a pleasure meeting you! And all of your guides and drivers have spoken highly about you and felt fortunate to have the chance to meet you and spend time with you in their cities. Thank you for visiting Colombia and we are very much looking forward to having you back! All our Best Wishes for now, Margoth and the Aracanto Team

Everything was amazing !! From our drivers, t... · Costa Rica - Oct 15 - Oct 23, 2021

Traveler: Rosemarie N. - Local specialist: Alberto Molina

Everything was amazing !! From our drivers, to food, to the resorts, excursions, etc. everything was perfectly scheduled and prompt. Thank you!!!

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Thanks a lot for your feedback, I am glad you enjoyed Costa Rica.
Alberto

Our Perfect Split and Dubrovnik Vacation · Croatia - Oct 12 - Oct 19, 2021

Traveler: Phil R. - Local specialist: Antonia Ljuština

Antonia's attention to detail in planning our Croatian experience far exceeded our expectations. She was able to make adjustments to our itinerary on numerous occasions as circumstances changed. Antonia was always available and answered our questions and made recommendations almost immediately. Accommodations in both Split and Dubrovnik were excellent both in comfort and location. On short notice Antonia planned a birthday surprise at our first dinner in Split which will be one of our... read more

Antonia's attention to detail in planning our Croatian experience far exceeded our expectations. She was able to make adjustments to our itinerary on numerous occasions as circumstances changed. Antonia was always available and answered our questions and made recommendations almost immediately. Accommodations in both Split and Dubrovnik were excellent both in comfort and location. On short notice Antonia planned a birthday surprise at our first dinner in Split which will be one of our favorite memories. The shared cooking experience at Kameni Dvori was an excellent blend of cultural heritage and regional cuisine, and ranks high on our list of favorites. We also thoroughly enjoyed the two personal walking tours. Each guide (Ivana #1, Split & Ivana #2, Dubrovnik) was entertaining, informative and personable. Two memorable venues from Split include Diocletian's Palace and Krka National Park. Thanks to Antonia, our Croatian vacation was perfect. We can't think of anything we would have changed.

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi Phil,
Thank you for the wonderful review! It was my pleasure creating this trip for your family. I am glad you had such wonderful time with our guides, and I will be sure to forward them your kind words.
I hope to see you again soon in Croatia!
Best regards,
Antonia

Costa Rica Vacation Oct 2021 · Costa Rica - Oct 18 - Oct 24, 2021

Traveler: Sundaravalli M. - Local specialist: Olman Romero

I just wanted a getaway with my son and told Olman that I was interested in natural attractions. Olman did an outstanding job right from responding to all my questions, to picking up from the airport, the local hotels, guides, attractions, food arrangements and last but not the least Covid testing services for us to fly back to USA. I have nothing but praise for the way the tour was organized. I’m a pure vegetarian and Olman took care of that and provided guides who could speak English all the way. Outstanding trip filled with memories. Thank you Olman

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Dear Sundaravalli,

Thanks for your kind review about your experience in Costa Rica.
I am very happy you enjoyed your visit to our country with your son, all the team did our best to make this trip unforgettable.

We hope to plan together another unique experience in the future.

Pura Vida!
Olman

Antonia was fantastic. From beginning to end ... · Croatia - Oct 10 - Oct 17, 2021

Traveler: Wyatt J. - Local specialist: Antonia Ljuština

Antonia was fantastic. From beginning to end , planning and throughout the visit she was responsive and helpful and patient with any concerns or changes. She went beyond to ensure we enjoyed the vacation and Croatia. We had excellent private guide and drivers who were flexible enough to adapt to our change requests.
Unabashedly a wonder experience; I couldn’t recommend Antonia enough.

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi Wyatt,
Thank you so much for taking the time to write your feedback. I am happy to hear the trip was a success, and thank you for recommending me as a local specialist! There is so much more to discover in Croatia, and I hope to see you soon on another adventure.
Best,
Antonia

Our trip was wonderful and we will use kimkim... · France - Oct 3 - Oct 19, 2021

Traveler: Craig S. - Local specialist: Valentine Julien

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. ... read more

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. We were very comfortable there. The location, staff and rooms are 5 of 5 stars. Next time we go to Lyon we would stay in the newer part of Lyon as the older section was a bit uncomfortable at night.

Valentine Julien profile photo
Valentine Julien, local specialist, responded to this review:

Bonjour Neida & Craig,
Thank you very much for your feedback and kind comments!
I am glad you liked the selection of locations, charming boutique hotels & the services of our local chauffeurs. I wish you a healthy and lovely end of the year. À bientôt in France & Europe!
Best regards,
Valentine

Not for high-end travellers. · Morocco - Sep 25 - Oct 11, 2021

Traveler: Pedro S. - Local specialist: Abdellah El Asely

Abdel and his team were efficient and fast, but we got in touch with them by answering an ad that promised “the ultimate in luxury travel in Morocco”, and this, it was definitely not.

Most of the high-end hotels we wound up staying in, we came up with ourselves.

We asked for a guide specialised in Moroccan culture, history, food and art.
The guide that Abdel chose for our 16-day trip throughout Morocco was a wonderful person – warm-hearted, honest, committed and diligent – but his specialty... read more

Abdel and his team were efficient and fast, but we got in touch with them by answering an ad that promised “the ultimate in luxury travel in Morocco”, and this, it was definitely not.

Most of the high-end hotels we wound up staying in, we came up with ourselves.

We asked for a guide specialised in Moroccan culture, history, food and art.
The guide that Abdel chose for our 16-day trip throughout Morocco was a wonderful person – warm-hearted, honest, committed and diligent – but his specialty are trekking expeditions in the Atlas Mountains and “budget travellers” (as he himself admitted). He had no clue about the best restaurants in the towns we visited, and he had never seen most of the hotels we stayed in. Some of the museums we most liked, he had never heard of.

The car that was used for our travel, was comfortable and at all times impeccably clean, but the driver hardly ever spoke a word with us (even when we tried to interact with him) and, importantly, he was not familiar with some of the parts of Morocco we visited, leading to us having to use our own GPS to guide him.

Abdel, the owner, was ultra-fast in the initial stages. His responses became a little slower once we had paid for the trip in full, and he didn’t bother saying hello or asking how we were, until well into the second week of our trip. He and his team requested upgrades for us in two of the hotels we stayed in (the second time at our explicit request), but he falsely claimed that “we will offer you a free upgrade” at one of the locations, when in fact it was the hotel that offered us this upgrade, not Abdel’s company.

We were very disappointed that on the last day, Ahmed, the company representative in charge of taking us to the airport, did not even bother asking us how we felt about the trip or if we had any feedback, even though we volunteered to give this information to him. It seemed more important for Ahmed, an otherwise pleasant and kind man, to give us a present (which we appreciated) and to remind us to “give our company a good review”.

So we really can only recommend Abdel and his team if you’re on a tight or mid-range budget and want efficient service. If you want a more high-end experience, we think you should look elsewhere.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Pedro,

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job. However, we are so sorry to hear that you did not have a positive experience, sincere apologizes! While I wish you had a better experience, it‘s a feedback that we learn from to improve our services. I had a meeting with our guide Lahcen and talked to the service suppliers involved to discuss the issue and avoid any similar... read more

Hi Pedro,

Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job. However, we are so sorry to hear that you did not have a positive experience, sincere apologizes! While I wish you had a better experience, it‘s a feedback that we learn from to improve our services. I had a meeting with our guide Lahcen and talked to the service suppliers involved to discuss the issue and avoid any similar situations in the future.

I went through our conversations and, throughout the trip planning process, i have answered all your questions very quickly (always within 24h) and the only late response from my side was while checking with the local authorities regarding the PCR test for vaccinated travellers, this took me more time than usual as I wanted to provide accurate information for you to avoid any complications on your arrival. Sorry that it took so long to answer you and for not letting you know that this would take us more time than usual. I didn’t keep in touch with you during the first days of the trip, but I personally was in permanent contact with the guide to ensure everything was running well, I avoided bothering emailing you during the tour as i wanted you to enjoy your time in Morocco to the fullest.

Your guide Lahcen Massri, has been working as a mountain guide for only 2 years, then more than 16 years as a national tour guide, he knows all the historic sites, fauna and flora, history and customs of the country etc. Lahcen has a degree in French literature, he speaks many languages and he knows Morocco as his pocket. I had a meeting with him to discuss your comments and I understood that he got the impression that your interest was maybe more oriented for Jewish heritage culture which unfortunately was not his specialty, if we knew it before you book the trip, we could have arranged another guide with more knowledge on Jewish heritage culture. If that’s not the case, we sincerely apologize that he didn’t meet your expectations in terms of culture and history knowledge.

Your driver Abderrahim has over 25 years of experience as a driver, he knows every corner of the country. I shared your comments with him and he said that he only used the GPS in Tangier as it was the first time he takes guests to Villa Josephine. As you know, there are hundreds of hotels in each town and guides/drivers and even travel agents wouldn’t know them all. Unfortunately Abderrahim doesn’t speak English and we use him only when there is a tour guide with our guests, that’s the reason he didn’t interact with you that much during the trip. We take our guest feedbacks seriously and I assure you that after my call with our transport supplier today, they confirmed that they will only use drivers who speak fluent English starting from January next year, this will allow more interaction and communication between our drivers and guests.

For accommodation upgrades, we have offered free upgrades in Tanger (Suite Junior) Ouarzazate, Kasbah Tamadot (Berber tent) and Riad El Fenn (Medium & Large Rooms) in Marrakech, I personally called the manager of El Fenn to ask for an upgrade before you land in Morocco and 2 days before you reach the property (i can share with you by e-mail screenshots of messages exchanged with my operations team on ROCK space regarding this issue). When you phoned me asking about the possibility of changing El Fenn in Marrakech to Villa des Orangers, I was ready to satisfy your needs even if it was too complicated to get a refund from the original riad after your check-in.

Our representative's mission was to thank you for traveling with us and ensure your airport transfer is on time and well arranged for you and get feedback from you about your trip, and I sincerely apologise if he didn't ask for your feedback on the trip, this is a question he should have asked and I will make sure he will act more professionally in the future.

Thank you, again, Pedro, for taking the time to share your review with us and i hope the above helped to address your concerns. Feel free to contact me any time, if you have any questions and i really hope you will give us another chance to serve you better in the future.

Best,
Abdel

Lynn

Leo arranged one of my best vacation week. N... · California - Oct 17 - Oct 21, 2021

Traveler: Lynn X. - Local specialist: Leo Cuesta

Leo arranged one of my best vacation week.
Not only he is knowledgeable about local hidden trails but also all other adventure activities.
I highly recommend Leo for west coast destinations.

Leo Cuesta profile photo
Leo Cuesta, local specialist, responded to this review:

Hi Lynn,

I'm glad you enjoyed your vacation! Looking forward to more fun adventures with you when you're back in Vegas!

Eduardo is the best of the best! · Guatemala - Oct 9 - Oct 16, 2021

Traveler: Camille S. - Local specialist: Eduardo Celada

Eduardo was amazing! He is very responsive and he planned the best trip we have ever had, and he did it in record time. He truly is the best of the best, and he made sure not only that we had a dream vacation but that daughter and I were safe and taken care of.

I would recommend that anyone going to Guatemala work with Eduardo. You will not be disappointed.

Eduardo Celada profile photo
Eduardo Celada, local specialist, responded to this review:

I really appreciate your comments about the trip plan we had planned for your visit in Guatemala.
There is no other better way to spread the news than somebody that already have experienced this progrmas.

Hope we can see you on the future!!
We feel glad to have done a great job on the field !!

Eduardo

I travelled through Croatia on a trip with my daughter · Croatia - Oct 8 - Oct 16, 2021

Traveler: Jack L. - Local specialist: Anna-Maria Frid

I travelled through Croatia on a trip with my daughter that included many tours and excursions all arranged by Anna-Maria (AM). This was the first time I travelled with the assistance of a tour consultant. I am accustomed to making my own arrangements and I always travel 5 star/First class. I cannot express enough how seamless the entire trip was thanks to AM. Every tour guide and driver were of the highest standard along with all of the side trips that AM worked tirelessly to arrange... read more

I travelled through Croatia on a trip with my daughter that included many tours and excursions all arranged by Anna-Maria (AM). This was the first time I travelled with the assistance of a tour consultant. I am accustomed to making my own arrangements and I always travel 5 star/First class. I cannot express enough how seamless the entire trip was thanks to AM. Every tour guide and driver were of the highest standard along with all of the side trips that AM worked tirelessly to arrange perfectly. She has the best ideas and is very flexible to contour the trip to the interests of her clients. She is also very patient and takes the time to understand exactly her clients, and therefore, what to suggest and how to tailor the perfect adventure based on their desires. I ran into several snags of my own doing during the trip and AM responded immediately and pivoted to bring about the ideal outcome. I actually virtually over-hauled the entire trip at one point and she rearranged everything so quickly that you would think she anticipated it. If you ever travel to Croatia and don't use AM, you will be doing yourself a disservice. She is a pleasure to work WITH (she never pushes ANYTHING on you) and the utmost professional. I don't recall how I found her but I am very thankful that I did. AM-you are the best.

Anna-Maria Frid profile photo
Anna-Maria Frid, local specialist, responded to this review:

Dear Jack,
thank you very much for taking the time to write this incredible review. And thank you for your kind words. It was a pleasure working on this itinerary with you and because you were very clear about how you wanted your trip to look like! I hope that we will get the chance to welcome you to Croatia once again soon!

Kind regards,
Anna-Maria

Michael

What a God send Andrea was ! We had never t... · Italy - Oct 6 - Oct 15, 2021

Traveler: Michael B. - Local specialist: Andrea Gambino

What a God send Andrea was ! We had never taken a trip to Europe before when we decided to just do it ! Once we purchased our plane tickets we realized we had no idea where to start next and how to get the most out of only 12 days. That is when we turned to Andrea for help. Within 2 days he had a perfect itinerary set up for us flying into Rome and from there to the Amalfi Coast-Florence and then Venice.
Andrea took care of everything! He purchased our passes to all the private... read more

What a God send Andrea was ! We had never taken a trip to Europe before when we decided to just do it ! Once we purchased our plane tickets we realized we had no idea where to start next and how to get the most out of only 12 days. That is when we turned to Andrea for help. Within 2 days he had a perfect itinerary set up for us flying into Rome and from there to the Amalfi Coast-Florence and then Venice.
Andrea took care of everything! He purchased our passes to all the private tours, booked our first class train tickets and arranged private first class private transportation to and from all destinations ( not once was a driver late) as well as top notch hotels.. He even recommended which restaurants to try as he had personally tried them himself. The truly amazing factor was Andrea himself. He literally messaged us daily to notify us of recommendations and to ensure all was going well
We highly recommend his services to you ! He made our trip a complete success

Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Michael, I thank you so much for your very kind words. I am a traveler myself and I know how important is that when you are visiting a foreign country all trip run as smooth as possible and it is a lot of fun. To me travelling it is not only putting a flag on a map, but it is experiencing the destination and we try to assist our guest with this.
Hope to see you soon here.

Ed

Fantastic trip! 1 month in Egypt, including a... · Egypt - Jun 5 - Jun 18, 2021

Traveler: Ed M. - Local specialist: Ibrahim Elaref

Fantastic trip! 1 month in Egypt, including a week on the Nile. All the guides, vans, planes, and boats were all in place as expected. My daughter broke her ankle walking into a temple and our guide Mohamed arranged the doctors, x-rays, ambulance, tourist police and a delayed boat departure efficiently and we are very grateful to have had him as our guide. I can't say enough good things about him.
Covid19 testing was handled at the airport before departure very quickly and paperwork in order.
Recommend this company 100%.

Discover Athens, Delphi, Meteora, Santorini, and Crete - Sep 23 - Oct 07, 2021 · Greece - Sep 23 - Oct 7, 2021

Traveler: Jo W. - Local specialist: Dimitris Zografos

This is the first time using kimkim, and I was super happy about everything they planed it for us. I've never been to Greece before, and I was determined to go multiple locations in fixed amount of time. Dimitris and his team came up the great travel plan which has nice balance of enough reserved/guided activities and free-time by our own to do things at that moments. Since we are not comfortable to drive while traveling, we asked them arranged drivers to pick us up and drive us around for 6... read more

This is the first time using kimkim, and I was super happy about everything they planed it for us. I've never been to Greece before, and I was determined to go multiple locations in fixed amount of time. Dimitris and his team came up the great travel plan which has nice balance of enough reserved/guided activities and free-time by our own to do things at that moments. Since we are not comfortable to drive while traveling, we asked them arranged drivers to pick us up and drive us around for 6 different locations and they were always on-time and every drivers are very friendly. We are very impressed about how quickly Dimitris and his team correspond when we encounter some issues while we are traveling. I definitely use kimkim again and highly recommend to anyone planning to travel in Greece.

Dimitris Zografos profile photo
Dimitris Zografos, local specialist, responded to this review:

Dear Jo , it sounds amazing 😻 you had a great time in Greece I will hope to see you again in the near future! We love our job and we try to the best we can each year!

Best wishes for the year to come:)

Dimitris

Cody

Harris is top notch · Greece - Oct 8 - Oct 16, 2021

Traveler: Cody C. - Local specialist: Harris Bitsounis

This was our first time using KimKim, and we will definitely be using it again. Harris was simply amazing. He went out of his way to accommodate all of our requests during the Greece trip. He was also incredibly patient, as we had never traveled to Greece and had many questions about the journey.

In terms of responsiveness, Harris was also very quick to answer our questions while we were planning the holiday. We wanted to make sure there was plenty of greenery and foliage during the... read more

This was our first time using KimKim, and we will definitely be using it again. Harris was simply amazing. He went out of his way to accommodate all of our requests during the Greece trip. He was also incredibly patient, as we had never traveled to Greece and had many questions about the journey.

In terms of responsiveness, Harris was also very quick to answer our questions while we were planning the holiday. We wanted to make sure there was plenty of greenery and foliage during the holiday, and Harris made it happen. He made sure to include a farm tour in our itinerary to quench our thirst for nature.

-Nilanjana and Cody

On our final day in Greece, due to weather complications, our scheduled sea cruise was canceled, but Harris was very prompt in making different plans for us that were just as exciting.

He also created a WhatsApp group that made it easier for us to stay in touch while we were in Greece.

The tours were great and very informative. The guides were friendly and helpful. The arranged transportation made our journey hassle-free.

We would definitely book a trip through Harris again in any country.

-Nilanjana & Cody

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Cody & Nilanjana,

Thank you for trusting me to organize your trip to Greece. It is really important for all of us to give the best possible experience in our clients and we are all more than happy that you departed from our country with the best memories. I hope that we will organize another amazing trip to different destinations in our country in the near future.

I wish you all the best!

King regards,
Harris

Robi is Awesome! · Croatia - Oct 2 - Oct 10, 2021

Traveler: Bethany L. - Local specialist: Robert Pinčević

Robi was an incredible guide from start to finish. He helped manage multiple trips with multiple groups of people, suggested the best activities based on our interests, and was so kind and considerate throughout the trip. Even though we were travelling off-season, he worked with wineries and restaurants to open experiences just for us. One of my favorite meals was going to a local family's house for a traditional lunch. The food was incredible (the best chicken I've ever had) and our hosts... read more

Robi was an incredible guide from start to finish. He helped manage multiple trips with multiple groups of people, suggested the best activities based on our interests, and was so kind and considerate throughout the trip. Even though we were travelling off-season, he worked with wineries and restaurants to open experiences just for us. One of my favorite meals was going to a local family's house for a traditional lunch. The food was incredible (the best chicken I've ever had) and our hosts were so welcoming- I'll never forget it!

Every place he took us was so special, and already on Day 2 he was pointing out things based on what we liked & needed- it felt like he had known us for years.

On top of planning and executing the perfect itinerary, Robi has the best personality and attitude. He's very funny and knowledgeable, and it's clear he loves his country and his clients. It was such a pleasure working with him. Would recommend him for anyone!

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Bethany,
thank you SO MUCH for your heartwarming words. I am glad you recognized my honesty and willingness to help.
No words are needed, but only big THANK YOU.
Best
Robi

Eduardo was an absolute sweetheart · Guatemala - Jul 22 - Aug 8, 2021

Traveler: Emily N. - Local specialist: Eduardo Celada

Eduardo was an absolute sweetheart, an incredible problem solver, and was truly a pleasure to work with. Throughout our experience, we felt so lucky to have Eduardo on our team!

I don't know how to fully capture how thankful we are to him, and how wholeheartedly I recommend working with him in booking a trip you will never forget!!

Eduardo Celada profile photo
Eduardo Celada, local specialist, responded to this review:

Hola Emily, thank you so much for the in-depth review and your kind words! The whole team here including the guides, drivers and more really enjoyed your enthusiasm throughout the trip and appreciate your willingness to learn about Guatemala.

Thank you again for all your sweet words and your business,
Hopefully we'll see you and family back in Guatemala one day!

Cheers from Guatemala,
Eduardo

12 day tour of Egypt · Egypt - Oct 7 - Oct 18, 2021

Traveler: David B. - Local specialist: Sherif Khalil

My wife and I took a 12 day trip to Egypt and KimKim connected me to Sharif from Dunes & Beyond. He was able to organize a 3 night cruise from Aswan to Luxor with a private guide named Tamer, who was phenomenal. He was so knowledgeable and just an overall nice person to tour the country with. Sharif made sure that we were taken care of at every airport and this included transportation. Our tour coordinator Gazzebella (not sure I spelled that correctly). She has over 30 years of experience... read more

My wife and I took a 12 day trip to Egypt and KimKim connected me to Sharif from Dunes & Beyond. He was able to organize a 3 night cruise from Aswan to Luxor with a private guide named Tamer, who was phenomenal. He was so knowledgeable and just an overall nice person to tour the country with. Sharif made sure that we were taken care of at every airport and this included transportation. Our tour coordinator Gazzebella (not sure I spelled that correctly). She has over 30 years of experience with touring the Pyramids and gave us such insightful information on the artifacts at the Egyptian Museum in Cairo. Sharif was able to book a last minute Snorkeling tour in Sharm el Sheikh with such a reasonable price.
Overall, the entire trip was super well organized and everyone involved took very good care of us. I’m glad I used KimKim.com for the second time and would 100% recommend Sharif to any and all people who may want to personalize their own trip in Egypt.

Sherif Khalil profile photo
Sherif Khalil, local specialist, responded to this review:

Hi David & Yanira,

It is very pleasant to know that our services met your expectations, it was really a great pleasure having you in Egypt and we are looking forward to your next visit.

Best Regards,
Sherif Khalil

First post pandemic trip to Turkey · Turkey - Oct 12 - Oct 18, 2021

Traveler: Sharmistha C. - Local specialist: Murat Ornek

Though an avid travelled, this was my first trip post the pandemic and I was a little nervous at first. However Murat was so helpful and cooperative, I ended up having a wonderful trip. There were 1-2 glitches that could have been avoided but Murat did his best to remedy the situation. The 2 guides I had in Istanbul and Cappadocia were wonderful - Ibrahim and Ramazan - very flexible and cooperative. Murat’s property in Cappadocia is a piece of heaven I would highly recommend. The logistics... read more

Though an avid travelled, this was my first trip post the pandemic and I was a little nervous at first. However Murat was so helpful and cooperative, I ended up having a wonderful trip. There were 1-2 glitches that could have been avoided but Murat did his best to remedy the situation. The 2 guides I had in Istanbul and Cappadocia were wonderful - Ibrahim and Ramazan - very flexible and cooperative. Murat’s property in Cappadocia is a piece of heaven I would highly recommend. The logistics including PCR testing were very well taken care of. I always felt safe because Murat kept track personally.

I am glad I used him and Kimkim 👍🏽

I will probably use both again.

Murat Ornek profile photo
Murat Ornek, local specialist, responded to this review:

Thanks Sharmy, it was a pleasure to have you and Nivi here.

Croatia Oct. 2021 · Croatia - Oct 2 - Oct 10, 2021

Traveler: Kristin L. - Local specialist: Robert Pinčević

Our trip to Croatia was AMAZING! Robi our guide was so knowledgeable and helped us to experience places that we would have never known existed without him. I have never had a guide before, now I don't want to ever travel without one! It is a stress free way to travel. Thank you Robi for making our trip so memorable and fun!

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Kris,
so nice to hear from you, and thank you very much for your feedback.
I am happy to hear you liked having a guide and that I helped you experience Croatia!
It was great hosting you here, hope you took lots of nice memories!
Many regards from Croatia
Best
Robi

I can't say enough great things about Robi an... · Croatia - Oct 2 - Oct 10, 2021

Traveler: Robin M. - Local specialist: Robert Pinčević

I can't say enough great things about Robi and the experience/memories he provided during our "girls' trip" to Croatia! My niece handled the pre-trip planning directly with Robi and we never worried about anything from the time he picked us up at the airport until when he returned us a week later:). Robi is so personable, knowledgeable and flexible and he definitely went above and beyond to add/modify our trip based on interests, weather and opportunities. I know we experienced Croatia so... read more

I can't say enough great things about Robi and the experience/memories he provided during our "girls' trip" to Croatia! My niece handled the pre-trip planning directly with Robi and we never worried about anything from the time he picked us up at the airport until when he returned us a week later:). Robi is so personable, knowledgeable and flexible and he definitely went above and beyond to add/modify our trip based on interests, weather and opportunities. I know we experienced Croatia so wonderfully ONLY because he was our guide. The only downside is that he spoiled us and now I feel like it will be hard to travel anywhere without a guide! :) Thank you to kimkim and to Robi for the trip of a lifetime!

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Robin,

so nice to hear from you. Thank you very much for your kind words, much appreciated!!
I am very happy to hear I was able to contribute to your overall experience!

Hope our paths will cross again in the future.

Wishing you all the best.
Many regards from Croatia

Robi

Our trip to France was awesome. Kimkim put m... · France - Sep 29 - Oct 8, 2021

Traveler: Kathleen C. - Local specialist: Joël Massé

Our trip to France was awesome. Kimkim put me in touch with Joel who put together a perfect trip for us. He listened to me and executed exactly what we wanted. He was unfamiliar with a couple of our requests but set out to find options for us and delivered an experience of a lifetime! Huge thanks! Online travel agent.... worked for me!!!

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Kathleen,
Thank you so much for your great review. Indeed, we were not familiar with the possibilities of horseriding in South Corsica, but I had a good feeling with Marina and I knews it would "fit" well with you and Joey. Do not hesitate to talk about Provence and Corsica and their beauties around you!
Best
Joel

Covid Trip · Scotland - Oct 9 - Oct 15, 2021

Traveler: Whitney S. - Local specialist: William Armstrong

The trip was kind of a cluster because of the COVID regulations, but some of the restaurants or destinations were closed on the day we were scheduled to see them. Our rental was a nightmare, we didn't fit in the cars and the car seat was unavailable, so we had to use a different one that was not functional that we had to makeshift into working. The tour guide/driver was just a driver. He didn't know the schedule and asked us where we were supposed to be going and seemed confused with the... read more

The trip was kind of a cluster because of the COVID regulations, but some of the restaurants or destinations were closed on the day we were scheduled to see them. Our rental was a nightmare, we didn't fit in the cars and the car seat was unavailable, so we had to use a different one that was not functional that we had to makeshift into working. The tour guide/driver was just a driver. He didn't know the schedule and asked us where we were supposed to be going and seemed confused with the whole thing. He also didn't provide any information on any of the places. It was just quite odd. Otherwise, it went smoothly. Though I would suggest, if possible, Kim Kim add some sort of background audio that you could listen to on your way to the next destination so you get the background before you get there.

Good · Ireland - Oct 4 - Oct 9, 2021

Traveler: Whitney S. - Local specialist: Dean Garrison

Everything was perfect. I don't know what resources KimKim has for this, but it would be awesome to have audio to listen to in the car while driving to the next destination so we get some history or background on the next destination while we are driving.

Dean Garrison profile photo
Dean Garrison, local specialist, responded to this review:

Hi Whitney

Thank you so much for your kind words, your feedback is greatly appreciated. I am glad to hear you really enjoyed your trip with us.

We will definitely take your feedback on board as it will help us with maintaining a high level of service so we definitely appreciate it.

We hope to welcome you back to Ireland in the near future.

Kind Regards

Dean

Gina

Absolutely amazing team · Iceland - Sep 13 - Sep 27, 2021

Traveler: Gina O. - Local specialist: Jenny Booth

I had a wonderful 2 weeks trip with my son in Iceland. Many thanks to Jenny, Preeti and the team. Especially to Jenny, thank you so much for being there and helped me through everything.

Me and Sean were having some problems pre-depature after everything been booked up, I was panicking but of course and thankfully Jenny 'saved my life' Jenny and the team were absolutely amazingly, they worked so hard to rearrange the whole trip again for me in such a short time.

Communicate with Jenny... read more

I had a wonderful 2 weeks trip with my son in Iceland. Many thanks to Jenny, Preeti and the team. Especially to Jenny, thank you so much for being there and helped me through everything.

Me and Sean were having some problems pre-depature after everything been booked up, I was panicking but of course and thankfully Jenny 'saved my life' Jenny and the team were absolutely amazingly, they worked so hard to rearrange the whole trip again for me in such a short time.

Communicate with Jenny through kim kim website was easy and simple. I am very happy with the service and thanks once again for everything all of you did for me and Sean to be able to enjoy Iceland.

Wonderful team, thank you.

Jenny Booth profile photo
Jenny Booth, local specialist, responded to this review:

Hi Gina,
Thank you so much for your lovely review and photos!
You are very welcome, I am so happy that you both had a fantastic trip.

An authentic, private tour of Morocco · Morocco - Oct 4 - Oct 13, 2021

Traveler: Vince V. - Local specialist: Sharon Louthian

If you're looking for a private guided tour around Morocco, this is the one for you.

Morocco Immersion had been very open and engaging about planning our trip ever since we reached out to them about our wants and needs. Basically, we gave them a template of what kind of travelers we were, how long we wanted to travel, what general places we wanted to see, and what kind of accommodations we wanted to stay in. Through multiple, quick back-and-forth conversations via chat, Morocco Immersion was... read more

If you're looking for a private guided tour around Morocco, this is the one for you.

Morocco Immersion had been very open and engaging about planning our trip ever since we reached out to them about our wants and needs. Basically, we gave them a template of what kind of travelers we were, how long we wanted to travel, what general places we wanted to see, and what kind of accommodations we wanted to stay in. Through multiple, quick back-and-forth conversations via chat, Morocco Immersion was able to hone in on our ideal trip and even gave suggestions and recommendations when we were stuck in our decision-making. At one point, when our flights were completely canceled a week before the start of our trip and we were able to secure new flights but on different dates, Morocco Immersion was very understanding and adjusted our trip willingly and accordingly, without hesitation.

The trip itself was absolutely wonderful. Unlike the huge group tours advertised everywhere, our small group of three travelers felt really comfortable with our personal guide and driver Hicham, who assured us about our safety and comfort. We felt that even though we had a defined itinerary set beforehand, that we could easily deviate from it if we wanted to. That was the huge advantage with booking with Morocco Immersion as a small private group!

The whole tour was up to our expectations. From the tours of Rabat to Meknes and Volubilis to Fez, the Sahara, Dades, and Marrakech, we thoroughly enjoyed ourselves. Each place had its own charm, and when we shared with Hicham that we wanted to try to eat where the locals do, he gladly obliged and took us to authentic, less touristy places to munch on real local eats, and I thought that was just perfect.

And despite one minor hiccup with our accommodation in Marrakech, Morocco Immersion stepped up to the plate and offered to rectify the situation. The team readily made things right by us, and I don't think you'll ever get that kind of service with a much larger, impersonal company or with a really large touring group.

I would highly recommend Morocco Immersion if you're truly considering an authentic experience of Morocco, one that is not just touristy stuff. You will not regret your choice.

Sharon Louthian profile photo
Sharon Louthian, local specialist, responded to this review:

Hi Vince,

Thanks so much for the awesome review! We are so happy that you all enjoyed your authentic experience in Morocco. I'm sorry that I wasn't able to meet you in person, but I'm glad that you got to meet Abdou (my husband/business partner) at your stop in the valley and I enjoyed following your instagram pics & stories.

We hope that you will stay in touch!

Until the next time, thanks again!
Sharon, Hicham, and the rest of the Morocco Immersion family

Great Trip! · Iceland - Sep 30 - Oct 8, 2021

Traveler: Barbara M. - Local specialist: Preeti Bhide

This was our second trip planned by KimKim and our second great success with them. The first one was two years ago in Norway and this time in Iceland. Preeti did a wonderful job of connecting with us to find out what our specifics were in terms of arrivals and departures and what we wanted to see and how we wanted to experience Iceland. She put together a great itinerary that met all of our needs, reserved very comfortable hotels with a large breakfast each morning. She and her associate were... read more

This was our second trip planned by KimKim and our second great success with them. The first one was two years ago in Norway and this time in Iceland. Preeti did a wonderful job of connecting with us to find out what our specifics were in terms of arrivals and departures and what we wanted to see and how we wanted to experience Iceland. She put together a great itinerary that met all of our needs, reserved very comfortable hotels with a large breakfast each morning. She and her associate were available to us during our stay, to answer any questions we had. Iceland is a fantastic country with so much to experience. We love traveling independently and yet appreciate the expertise of local people helping us plan all the details! We highly recommend Preeti and her staff and will definitely use Kimkim again when traveling around the world. Thanks for a great trip.

Amazing experience ! · Croatia - Oct 1 - Oct 15, 2021

Traveler: Tessa G. - Local specialist: Robert Pinčević

Robi helped plan our 15 day honeymoon in Croatia. He really is the package deal. His great personality, genuine nature, and knowledge of the area is more than we could have asked for during our trip. We really enjoyed every day in Croatia for many different reasons. Robi made everything a breeze from car rentals, planned day trips, tours, and having the security that he is only one phone call away if anything popped up during our trip. If you are looking for a great experience and wonderful person Robi is your guy! You won't be disappointed. He really made our experience special.

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Tessa,

so nice to hear from you! Thank you very much for your kind words and review!
I am glad I was able to contribute to your overall experience!
It was a pleasure to meeting you both!
Sending many regards from Croatia!
Best
Robi

Dream Vacation In Sicily · Italy - Oct 7 - Oct 13, 2021

Traveler: Michael C. - Local specialist: Fabio Fasone

James, our trip planner was easily accessible and pleasant with any of our questions.
Danielle, our Mount Etna guide was knowledgeable and attentive to our climb in the mountain.
Rosario, our Taormino guide brought that city to life.
Simone, our Syracusa guide, was delightful and so knowledgeable.
Vincenzo was a last-minute addition as a guide in Catania. He showed us so much more than just the city. You should definitely add him to your list of great tour directors.
The whole trip is one... read more

James, our trip planner was easily accessible and pleasant with any of our questions.
Danielle, our Mount Etna guide was knowledgeable and attentive to our climb in the mountain.
Rosario, our Taormino guide brought that city to life.
Simone, our Syracusa guide, was delightful and so knowledgeable.
Vincenzo was a last-minute addition as a guide in Catania. He showed us so much more than just the city. You should definitely add him to your list of great tour directors.
The whole trip is one we will share with our family and friends and would give it a 5 * rating.
Here are a few of my suggestions for future travelers:
Realize that driving yourself in Sicily is not easy. The city streets are very narrow and parking is almost impossible. Instead of traffic lights, they often use traffic circles which are poorly marked and often confusing, even with Google. On the Autostrada there are tolls which are like E-Z pass in the US. You have to be careful choosing your toll booth. In the future, we would hire a driver.
My last advice for future travelers would be to not expect an on-time departure from the smaller airports if you hope to continue on to the next leg of your flight. The smartest move we made was to book a reservation the night before our departure in Rome Hilton which is within walking distance of the airport. I believe you should share suggestions like these with future travelers.

Fabio Fasone profile photo
Fabio Fasone, local specialist, responded to this review:

Dear Michael,
Thank you very much for submitting your review and for these fantastic words.
We are delighted that you were satisfied with the service of a personal concierge, James is very professional and pleasant. I am also very happy you liked the services of our tour guides, we strive to provide the best experience for our guests.
Thank you also very much for sharing your pictures I like them.
We look forward to welcoming you again in the next future.
Ciao
Fabio

Tom

Excellent!!!! · Ecuador - Sep 15 - Sep 29, 2021

Traveler: Tom B. - Local specialist: Daniel Larrea

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito,... read more

It was a great trip perfectly organized by Daniel. From the very beginning he listened to all my suggestions and put together an unforgettable itinerary. He was very attractive and quickly responded to my emails and messages. He was a pleasure to deal with!
Daniel also put me in touch with an excellent tour guide, Christian.
I spent four days with Christian taking daily trips and i can say that he was exceptionally good. Whether sightseeing and telling me about the history of Quito, encouraging the hiking up the Cotopaxi volcano, or walking around Otavalo markets, Christian was very caring and attentive to my needs. He also had a great sense of humor!
I loved snorkeling and observing wildlife in Galapagos islands, it was a lot of fun!
I also had a truly unforgettable time in Amazon jungle! Got to eat ants, watch anacondas and pink dolphins, trek through the jungle at night, listen to the sounds of exotic birds, and cook a meal with indigenous people in their village. Breathtaking experience!!!
It was my second time using Kimkim to help me organize a trip and I am very impressed with them. Will definitely use them again in the near future. I also recommend their services to everyone!!!!
Thank you, again!!!

Daniel Larrea profile photo
Daniel Larrea, local specialist, responded to this review:

Hola Tom!!
Wow, I loved every single word of this review! I am so glad you had an unforgettable time, I must say it was awesome to be in contact with you and be there for you during your trip. I was talking to Christian and he said he enjoyed every single day too!
I am still impressed that those ants have an intense lemon flavor! Thank you once again for these amazing words, for traveling with Kimkim and Responsible Travel (EGT). If you want to return you know who to message :)!!
I wish you the best for the future, and BEST regards from the middle of the world,
Daniel :)

Best trip ever! · Croatia - Aug 20 - Aug 31, 2021

Traveler: Paul B. - Local specialist: Antonia Ljuština

WOW,my fiancée and I just had the best vacation ever. This was the first time I used a travel planner and I’ll never do it another way. We recently were introduced to Antonia through Kimkim for a 12 day vacation in Croatia . What a great experience!
The process was seamless. We shared with her details about length of stay, types of properties and what our interests were and Antonia nailed it. After messaging and several phone calls she put together a travel plan that felt just right. ... read more

WOW,my fiancée and I just had the best vacation ever. This was the first time I used a travel planner and I’ll never do it another way. We recently were introduced to Antonia through Kimkim for a 12 day vacation in Croatia . What a great experience!
The process was seamless. We shared with her details about length of stay, types of properties and what our interests were and Antonia nailed it. After messaging and several phone calls she put together a travel plan that felt just right.
We flew into Dubrovnik, stayed there one night, the bed in our room was covered with rose petals and there was a lovely bottle of wine provided by Antonia. Nice touch. From there we ate oysters in Mali Stone, then went to Split. From Split to Hvar, then to Korcula and back to Dubrovnik. Each location was fabulous and wine tatings everywhere. Our accommodations were perfect, the guides and drivers were top notch and they spoke very highly of her. All the excursions , wine tastings, boat trips, restaurant suggestions were on point. We had a personal concierge and planner that was available 24/7. I don’t know when this woman sleeps. I highly recommend her!
This is the only way to travel!

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi Paul,
Thank you so much for the feedback about your trip with us! It was a joy hosting you and your fiancée in Croatia. I am glad to hear you have such wonderful memories from your journey. I look forward to seeing you soon back in our country!
Best regards from Zagreb,
Antonia

One person can make a difference. · Russia - Oct 1 - Oct 7, 2021

Traveler: a m. - Local specialist: Margarita Gordienko

Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.

She never ever... read more

Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.

She never ever pressurized us to take extra services from her or insist on getting all the money beforehand. We had even more peace of mind knowing that she was available for our help with just one text message whatever the time of day.

The icing on the cake was when she came to our hotel not only to say goodbye but took the long ride with us to the airport and even helped with our bags. Whatever the shortcomings of other guides during the seven days, we have no cause for complaint because she made up for all of them.

Margarita is an asset to Kim Kim and we hope they will never ever lose her.

We insisted we leave a review for her in spite of there being no prompt from her side to do so.
Dimitry was an excellent guide, very patient and calm who had a lot of knowledge .

Margarita Gordienko profile photo
Margarita Gordienko, local specialist, responded to this review:

Dear Angleen,

I am so touched with your trip review! Thank you very much!
In such complicated pandemic period I would like the guests of our country still experience the Russian hospitality and to get as much as possible from your short stay.

I hope, the memories of your trip will warm your souls. And I am always here to organise another trip to the hidden jams of our big country.

With kindest regards,
Margarita

Enjoyed our small group tours that were set u... · France - Sep 18 - Oct 6, 2021

Traveler: Lucia D. - Local specialist: Isabelle Voute

Enjoyed our small group tours that were set up for us by Isabelle with the Local independent tour guides

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Hello Lucia!
Thanks for your trust and your feedback!
I will be happy to see you maybe another time in France!
A bientôt!
Isabelle

Great Trip! · Costa Rica - Sep 29 - Oct 10, 2021

Traveler: Cosette M. - Local specialist: Diego Rivera

This is my first time using KimKim. I was a little hesitant at first, but once I filled out the questionnaire and got matched with Green World Travel, we were in good hands. Our specialist was Diego and he was fantastic. He was very quick to respond to all of our questions and comments. The itinerary he planned for us flowed very nicely and all the activities were great. Starting off with our driver who picked us up from the airport Felipe. Felipe was great! We had a 3 hour car ride to... read more

This is my first time using KimKim. I was a little hesitant at first, but once I filled out the questionnaire and got matched with Green World Travel, we were in good hands. Our specialist was Diego and he was fantastic. He was very quick to respond to all of our questions and comments. The itinerary he planned for us flowed very nicely and all the activities were great. Starting off with our driver who picked us up from the airport Felipe. Felipe was great! We had a 3 hour car ride to Arenal, and during this ride he told us all about Costa Rica. It was a great introduction! After that we spent 3 days in La Fortuna. Diego suggested we go waterfall rappelling and zip lining; activities I would have never picked for myself. I am happy we did them. The rappelling was great and the zip lining was a true adrenaline rush. The companies Diego picked for our activities were awesome and their equipment was high quality. After La Fortuna we went to Tortuguero. This was the highlight for my trip. Diego picked out great accommodations (Mwamba). The wildlife in Tortuguero is fantastic and so were our guides from the hotel especially, Mariso. In Tortuguero we were able to see spider monkeys, white face monkeys, howler monkeys, and many other animals as well as see the sea turtle nesting which is a once in a lifetime experience. After Tortuguero we went to Puerto Veijo absolutely stunning beaches. There we went on a tour of Cahuita. This was the only hick-up of our trip because we were unable to snorkel because the ocean was too cloudy and rough. Diego and the tour company did a fantastic job of communicating with us the changes that were needed. Last and best activity we did was going rafting on the Pacure river. I highly recommend this activity had a great time and our guide Andres was fantastic! Throughout this entire experience the Covid per cautions were fantastic. Everybody was wearing mask and there were hand washing stations at every restaurant and every where in the hotels. I felt very safe. Diego was also very helpful in helping us organize our Covid test to come back into the USA. Overall, I would high recommend booking a trip to Costa Rica with Diego!

Diego Rivera profile photo
Diego Rivera, local specialist, responded to this review:

Hi Cosette,
Thank you so much for your comments. It was a great pleasure organizing your vacation in Costa Rica. I really enjoyed preparing this trip plan proposal and I'm so happy to know everything went well!
PURA VIDA!
Diego

Sheldon

Impressive with how every detail was attended to. · Peru - Sep 18 - Sep 25, 2021

Traveler: Sheldon S. - Local specialist: Jesus Martel

Everything provided by Kimkim Travel (through Peruvian Soul in Peru) was perfect. I had some nervousness about using an agency since I usually travel independently, but with my wife and my advancing age, and her mobility challenges, I decided it was the best option for a trip to the Sacred Valley and Machu Picchu. I was impressed with the attention we got, and the adaptation to our needs. First, communication, online and with whatsapp: Jesus must sleep at his keyboard, since every time I... read more

Everything provided by Kimkim Travel (through Peruvian Soul in Peru) was perfect. I had some nervousness about using an agency since I usually travel independently, but with my wife and my advancing age, and her mobility challenges, I decided it was the best option for a trip to the Sacred Valley and Machu Picchu. I was impressed with the attention we got, and the adaptation to our needs. First, communication, online and with whatsapp: Jesus must sleep at his keyboard, since every time I had a question, concern, or panic, he responded, usually within minutes, although occasionally when at night, it was the first thing in the morning. Likewise, Carlos, who handled airport pickups/dropoffs, and Julio, our personal guide for 4 days from Cusco to Machu Picchu and back, were equally responsive and helpful. Beyond communication, Julio was a font of knowledge, adapted the tour to our needs, attentive, and facilitated numerous accommodations for my wife that made our Machu Picchu experience possible. In Lima, we also enjoyed the services of Abraham for a few hours, and were pleased with his manner and helpfulness as well. The trip provided by Kimkim/Peruviansoul was well designed as a private conducted tour, very fairly priced, and conducted without a hitch. All the personnel were reliable and excellent. The hotels were great.

Jesus Martel profile photo
Jesus Martel, local specialist, responded to this review:

Dear Sheldon,

Thanks so much for such kind comments. We really feel very happy to hear you had a wonderful time in Peru along with your wife. We really made our best from the time we received your request until your departure from Peru, and I'm very happy you felt safe and comfortable with our services provided. For us, it is very important to always give the best possible experience to our clients as well as be careful about details and most important, guarantee the best tour guides such as... read more

Dear Sheldon,

Thanks so much for such kind comments. We really feel very happy to hear you had a wonderful time in Peru along with your wife. We really made our best from the time we received your request until your departure from Peru, and I'm very happy you felt safe and comfortable with our services provided. For us, it is very important to always give the best possible experience to our clients as well as be careful about details and most important, guarantee the best tour guides such as Julio and Abraham, with whom you could venture to the most precious sites during your trip! Thanks again for trusting us and we really hope to have you or your family, friends in Peru sometime in the future!

Stay in touch! Thanks for all your kindness.

Jesus, Kim Kim & Peruvian Soul team

Amazing Experience and Trip · Greece - Sep 18 - Oct 1, 2021

Traveler: Fernando C. - Local specialist: Maria Kytea

We are back in the US and already missing Greece. We don't have enough ways to express our thanks to Maria, Harris and the staff at Travel 12 for the help in organizing our trip. This was a surprise birthday trip for my wife and she absolutely loved it! She puts it in the top 3 of our trips and we have visited more than 30 countries. Everything went perfect. Our tours and guides were amazing. All of our guides were extremely knowledgeable and friendly and we could tell that they genuinely... read more

We are back in the US and already missing Greece. We don't have enough ways to express our thanks to Maria, Harris and the staff at Travel 12 for the help in organizing our trip. This was a surprise birthday trip for my wife and she absolutely loved it! She puts it in the top 3 of our trips and we have visited more than 30 countries. Everything went perfect. Our tours and guides were amazing. All of our guides were extremely knowledgeable and friendly and we could tell that they genuinely loved their jobs. The Sweet Home Hotel in Athens and our hotels in Nafplio and Monemvasia were excellent. However, what really made the trip exceptional was the hospitality and friendliness of all the Greek people we came across, starting with Maria and Harris. We always felt at home, welcomed and safe. We will definitely come back to Greece to visit more of this beautiful and welcoming country.

Yves

A wonderful trip to Morocco thanks to Abdellah and Karim! · Morocco - Sep 25 - Oct 9, 2021

Traveler: Yves L. - Local specialist: Abdellah El Asely

If you're ever thinking of taking a trip to Morocco, I would highly recommend using Abdellah and his company. The trip was very well organized and customized to our every need. Our guide, Karim, was absolutely fantastic and I know we will keep in touch. He was super friendly, very accommodating (especially flexible when our luggage did not make it on time, rescheduling and moving things around), and great company!!! We had booked this trip at the last minute and everything was organized... read more

If you're ever thinking of taking a trip to Morocco, I would highly recommend using Abdellah and his company. The trip was very well organized and customized to our every need. Our guide, Karim, was absolutely fantastic and I know we will keep in touch. He was super friendly, very accommodating (especially flexible when our luggage did not make it on time, rescheduling and moving things around), and great company!!! We had booked this trip at the last minute and everything was organized according to plan. Both sights and accommodations were awesome, and we even learned a little bit of Arabic and Berber. We have great memories and lots of beautiful pictures from this wonderful country!

Shukran Abdellah and Karim!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Yves,

Thank you for your amazing review. It makes us so happy that you have enjoyed the trip that we organised for you.

We know that we are very lucky to have such wonderful and dedicated people like Karim working with us and it is great that you have had the chance to share an amazing time with them during your trip.

Maa Salama !
Abdel
Original Travels

Harris was wonderful to work with and designe... · Greece - Sep 27 - Oct 11, 2021

Traveler: patrice v. - Local specialist: Harris Bitsounis

Harris was wonderful to work with and designed a trip that exceeded our expectations. Our activities were fun with great friendly guides, our accommodations were wonderful, and the transportation arrangements were perfect. We could not have asked for a better experience. Thank you Harris!

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Patrice,

I am really happy hearing that you have enjoyed your trip to Athens and Greek islands. It is great that you shared wonderful memories and I hope that we work together in the near future for another adventure in Greece.

I wish you all the best!

King regards,
Harris

Working with Harris was an absolute delight. ... · Greece - Sep 27 - Oct 11, 2021

Traveler: Mary c. - Local specialist: Harris Bitsounis

Working with Harris was an absolute delight. I have to admit I was a little nervous using Kimkim, you hear about all of these internet scams, but I forged ahead and used the service. You can imagine my relief when we arrived in Athens and there was a driver holding a sign with my name. Then I knew we hadn’t been taken! The service we received was great, it made traveling on own a breeze. Every where we we went there was a driver waiting to take us. I will use kimkim for all of my future travels. I am delighted that I found you and I will spread the word!

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Mary,

Thank you very much for your kind words! I am more than happy that you left our country with the best memories and you enjoyed each part of your trip. I will me more than happy to organize a future trip for all of you in our country and discover other beautiful destinations.

I wish you safe travels!

King regards,
Harris

Rebecca

Best Girls Trip Ever ! · Ireland - Sep 28 - Oct 5, 2021

Traveler: Rebecca H. - Local specialist: Dean Garrison

A friend and I had decided to plan a trip to Ireland . I had used kim kim for a trip I planned with my son to Australia. We worked with Dean this time around . He was great . We ended up having to reschedule our trip 2x because of Covid and he kept us well informed . We finally made it to Ireland , ever detail was planned . We had a bus tour guide Bud who was fantastic . David our private driver for 2 days was so knowledgeable and went above and beyond . I can’t find one negative moment of this trip. Thanks again Dean and kim kim for the most wonderful girls trip ever .

Dean Garrison profile photo
Dean Garrison, local specialist, responded to this review:

Hi Rebecca

Thank you so much for your kind words, your feedback is greatly appreciated. I am glad to hear you really enjoyed your trip with us.

We will definitely take your feedback on board as it will help us with maintaining a high level of service so we definitely appreciate it.

I will pass on your kind words to David as well, I am sure they will make his day

We hope to welcome you back to Ireland in the near future.

Kind Regards

Dean

Marianna

Sarah and the KimKim team were great. Very organized ... · Croatia - Sep 22 - Oct 1, 2021

Traveler: Marianna S. - Local specialist: Sarah Cosic

Sarah and KimKim were great. Very organized, knowledgeable and highly respnsive. Sarah in partiuclar was a pleasure to deal with as I had a couple of last minute change requests. She was very accomodating and just a pleasure to deal with.

Antonia is a wonderful agent who helped make our trip incredible! · Croatia - Sep 12 - Oct 8, 2021

Traveler: Michele B. - Local specialist: Antonia Ljuština

We recently used Antonia to plan a trip to Croatia and Slovenia and she planned a wonderful 27-day vacation for us.

We had looked into planning a trip ourselves and the logistics were a bit overwhelming, including the complications driven by COVID 19. We were put in touch with Antonia through KimKim; in hindsight, what a blessing that was!

Antonia made some suggestions (such as a hot air balloon flight) that we incorporated with our specific interests. After some messaging that got us... read more

We recently used Antonia to plan a trip to Croatia and Slovenia and she planned a wonderful 27-day vacation for us.

We had looked into planning a trip ourselves and the logistics were a bit overwhelming, including the complications driven by COVID 19. We were put in touch with Antonia through KimKim; in hindsight, what a blessing that was!

Antonia made some suggestions (such as a hot air balloon flight) that we incorporated with our specific interests. After some messaging that got us close, we had a phone call with her to iron out details. Our final plan met all of our objectives. Admittedly, sending a fairly large sum to someone we’ve never met had us a bit concerned, but there was no problem. We're confident that if something would have arisen Antonia would have done her very best to make things right.

We met Antonia when we arrived in Zagreb where she provided more details along with a welcome package. Using the Trip Plans app and WhatsApp, we had daily communication with Antonia. We could count on contact every night around 7pm, in addition to followup on any questions we had during the day. When she said she's available 24/7, she means it!

Our accommodations were centrally located and in interesting, boutique hotels. All of our guides were excellent, and experiences such as wine/food tastings and hikes all offered something extra we would have likely not come up with on our own. No detail was overlooked.

Antonia’s followup continued until we were safely home. Her local knowledge, professionalism and attention to detail are why I would wholeheartedly recommend her services for anyone considering a visit to Croatia or surrounding areas.

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi Michele,
I am so happy to hear you had a great time on your 27-day trip through Croatia and the neighboring countries! Thank you very much for your review. I hope to see you again on another travel adventure!
Sending my regards from Zagreb,
Antonia

Adriana planned a GREAT honeymoon for us. She... · Costa Rica - Sep 7 - Sep 17, 2021

Traveler: Shawn G. - Local specialist: Adriana Prado

Adriana planned a GREAT honeymoon for us. She took our input and even gave us some recommendations of sights to see around Costa Rica. We will be recommending Kim Kim to our friends and family.

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Shawn,
Thank you for your message!
I am very happy to hear that you enjoyed your honeymoon trip to our country and the places you visited, it was my pleasure to assist you with this experience and I hope to assist you in the future with a new Costa Rica adventure. :)
Sunny regards,
Adriana

Glorious Greece courtesy of Tasos · Greece - Aug 8 - Aug 16, 2021

Traveler: Carla W. - Local specialist: Tasos Mylonas

What an amazing trip and an awesome service kimkim provides! Everything went so smoothly for our 8-night trip to Athens, Naxos, and Santorini. The hotels were all top-notch (Zillers, Cyano Suites, and Petit Palace Suites), our activities were fun and informative with great guides, and all of the logistics were handled so we never had to stress. Tasos was there every step of the way to provide feedback and insight based on our desires, especially as we navigated the covid landscape, and his... read more

What an amazing trip and an awesome service kimkim provides! Everything went so smoothly for our 8-night trip to Athens, Naxos, and Santorini. The hotels were all top-notch (Zillers, Cyano Suites, and Petit Palace Suites), our activities were fun and informative with great guides, and all of the logistics were handled so we never had to stress. Tasos was there every step of the way to provide feedback and insight based on our desires, especially as we navigated the covid landscape, and his team was there to help make adjustments along the way (such as helping us rent a car last minute in Naxos). Some of our favorite activities were the cooking classes, as we got to spend time making delicious food with charming hosts. The catamaran cruise also was not to be missed.

I am normally a person who does a ton of planning before I travel, but I felt totally confident putting our trip in the hands of kimkim, and they did not disappoint!

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Hello Carla,
Thank you for trusting me with planning your trip to Greece, and a big thank you on behalf of the entire team and all the guides for your kind words!
We are all very happy that the trip lived up to your expectations and that we were able to help make it smooth and memorable.
All the best,
Tasos

Ana

Absolutely Amazing and so worth it! · Croatia - Sep 18 - Sep 26, 2021

Traveler: Ana C. - Local specialist: Antonia Ljuština

I don't think I can find all the right words to describe hoy Amazing everything was!!!! Not only that Croatia is such a beautiful place, a definite hidden gem, but what made our trip even better was Antonia's OUTSTANDING service. She was available 24/7 since the beginning. Always kind, patient and reliable. He helped us create our personalized and private adventure, always listening to what we wanted to change and giving a great and knowledgeable advise.
We were always met by very nice... read more

I don't think I can find all the right words to describe hoy Amazing everything was!!!! Not only that Croatia is such a beautiful place, a definite hidden gem, but what made our trip even better was Antonia's OUTSTANDING service. She was available 24/7 since the beginning. Always kind, patient and reliable. He helped us create our personalized and private adventure, always listening to what we wanted to change and giving a great and knowledgeable advise.
We were always met by very nice drivers who made us feel like at home, and most important, very safe! Transfers and local transportation were impeccable. Always on time!
Our hotels were incredible! Location, Location, Location! Best hotels in the heart of the action! Spacious rooms, nice beds and bathrooms, healthy breakfast, and the most amazing views either from a window or a balcony!
Our local tour guides were more than that. They felt like family since we met them! Warm and friendly and very knowledgeable. They knew exactly what we wanted to hear and learn and went far and beyond expectations.
Upon arrival, we had the opportunity to meet Antonia. She was waiting for us at the hotel and was waiting for us with a nice bag of thoughtful "goodies". ( ponchos for the rain, masks, hand sanitizer and yummy chocolates for my son and for my husband and myself!) She went through the itinerary to make sure everything was clear and even gave us a nice printed copy of it. Very professional!
Kristina was our guide in Zagreb. We had only one day to explore and learn about the city. She was very good and gave us a nice walking tour, pointing out the main buildings and giving the best advise on where to eat and what to do.
On our way to Plitvice we stopped at the Homeland War Museum and learned a lot about the history of the country. Very interesting and impressive.
Plitvice was breathtaking! Marijana, our tour guide was wonderful! We spent the whole day with her and felt like part of our family. Great conversation, lots of history and very good with our son! Definitely a must if needing a guide in the park!
On our way to Split we followed Antonia's recommendation of going to Sibenik and the Falconry Center, both very special places.
Our next stop was Split and it was amazing! Our tour guide Ivana was an "explosion" of knowledge and culture. What a wonderful person to be with!
The hotel Murum in the middle of the Palace was quite an experience, sure to be remembered!
The surprises kept getting better and better! Next stop.... Hvar. Another absolutely gorgeous destination. Hotel Adriana's view from our room was to die for!
Our guide Grgo was incredible! He became very close to us during our time together that we even got to meet his dad and his wife and son. We had the opportunity to see and feel the "real" Hvar life by going to his own winery and olive oil factory. We shared a very yummy dinner and he was great with our son. (Thank you for your kindness)
The private speed boat tour in Hvar was the highlight of the trip for our son. Nicola, our captain let our son "drive" the boat and his face was priceless! The cave were amazing and the whole tour was just perfect. To end a great day, we had a very tasty late lunch at Palmizana restaurant.
Continuing with our trip, we took the Ferry to Korcula where we visited a honey production company and enjoyed a traditional pasta dinner followed by an impressive Moresca dance.
Our last stop was Dubrovnik .... what a place!!!!!!
Our guide Ivana gave us a very interesting lesson on history, culture and archeology. It would have not been the same without her knowledge and charisma.
Last but not least, we were able to fit a spectacular photo shoot with Dubo (Dubravko Lenert
He spent more than 1 hour with us and the pictures are the perfect "cherry on top of the cake) for this once in a lifetime trip!
Thank you Antonia for al your help, for your dedication and professionalism. No doubt that this has been one of the most enjoyable and wonderful trips we have done. You have set the bar really high for your colleagues in the industry!

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi Ana, thank you so much for taking the time to write your review! It was a joy making this trip for you and your family, and I am glad you have such great memories from your trip.
Hope to see you again soon in Croatia!
Antonia

Isabelle is Amazing · France - Sep 18 - Oct 6, 2021

Traveler: Josephine L. - Local specialist: Isabelle Voute

Isabelle did an amazing job at putting a memorable trip together for us. Everything went so smooth. The hotels were excellent everywhere. Can't say enough about the wonderful private tours, all the guides were 1st class.
Isabelle took all our requests, wishes and even apprehensions into account when helping us plan the trip. Everything was well timed, we never felt rushed and had plenty of time to really experience the places we visited.
Had the trip of our dreams. Merci Beaucoup!

Isabelle Voute profile photo
Isabelle Voute, local specialist, responded to this review:

Bonjour Josephine!
Thanks very much for your feedback and kind comments.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best regards,
Isabelle

Rachel

Michele is the BEST!! · Iceland - Sep 19 - Sep 27, 2021

Traveler: Rachel M. - Local specialist: Michele Bardasi

Michele planned such a perfect trip around Iceland! He really helped us find the "off the beaten path" gems. He selected great activities and hotels and really listened to what we were looking for! We even have the good fortune of an incredible northern lights display. We especially enjoyed the time we spent in eastern and northern parts of Iceland; away from some of the "crowds" of the golden circle and Reykjavik. Iceland was our favorite trip we have taken! We highly recommend Michele!

Michele Bardasi profile photo
Michele Bardasi, local specialist, responded to this review:

Thank you!

Exceptional PlanningPreeti was my Iceland specialist who planned ... · Iceland - Sep 18 - Oct 6, 2021

Traveler: allan d. - Local specialist: Preeti Bhide

Preeti was my Iceland specialist who planned and organized our trip for two over many months. Preeti was exceptional. Unfortunately, she can’t control the weather. If anyone could though, it would be Preeti. We were away for 19 days returning Oct 6/21 and toured the country counter-clockwise with an emphasis on great hiking opportunities. It was a very busy itinerary. All of our many bookings- car, hotels, ferry, glacier hike, etc., went through without any glitches and all met with the... read more

Preeti was my Iceland specialist who planned and organized our trip for two over many months. Preeti was exceptional. Unfortunately, she can’t control the weather. If anyone could though, it would be Preeti. We were away for 19 days returning Oct 6/21 and toured the country counter-clockwise with an emphasis on great hiking opportunities. It was a very busy itinerary. All of our many bookings- car, hotels, ferry, glacier hike, etc., went through without any glitches and all met with the expectations that Preeti described for us. Whatever didn’t turn out as planned was due solely to the weather but we were able to make the best of the bad days regardless. There were too many highlights to single out only a few from the many activities and sights Preeti selected for us. I won’t be talking about this trip without praising Preeti and the ease of dealing with kimkim. Many thanks to both.
Allan

Karin planned our trip across Northern Spain ... · Spain - Aug 31 - Sep 8, 2021

Traveler: Catherine G. - Local specialist: Karin Eckhard

Karin planned our trip across Northern Spain that we had wanted to do for many years. Although we had some specific places that we wanted to see, Karin was able to recommend several places that we would never have found, and that absolutely delighted us. She hired guides that were knowledgable, friendly and flexible, and twice when an emergency came up for them, another was substituted at the last minute, which was also great! We could never have done that. I recommend Karin, and Espiritu travel with Kimkim

Karin Eckhard profile photo
Karin Eckhard, local specialist, responded to this review:

Catherine, thank you for taking the time to do the review. I am pleased to read that you had such a lovely long await trip to northern Spain and that you were able to see some hidden gems.

Jon

Excellent itinerary for Iceland! · Iceland - Sep 25 - Oct 2, 2021

Traveler: Jon P. - Local specialist: Emanuela Grieco

Excellent itinerary for Iceland! Emanuela was excellent before and during our trip. All recommendations were spot-on and met all of our needs. Even when we had questions during our stay in Iceland, we were able to get quick responses back from our guide. We especially enjoyed the Glacier Lagoon boat trip, the volcano hike, and hunting for northern lights (which we saw twice!). I would absolutely recommend doing the self-driving tour of Iceland as I believe this is the most flexible way to see the country.

Bucket list trip to Iceland · Iceland - Sep 20 - Sep 27, 2021

Traveler: Noelle F. - Local specialist: Emanuela Grieco

Our trip to Iceland was amazing! Definitely in the top 3 trips we’ve taken. Working with emanuela was wonderful - she took all of our inputs and modified the itinerary to meet our needs perfectly. All 3 of the tours we did were incredible - glacier lagoon in a zodiac, Hiking an ice cave on Katla, and northern lights. The guides were friendly and knowledgeable. The hotels were also tremendous - they were definitely a great way to wrap up every day. We will definitely fo back!

Natalya

Maria was very helpful and knowledgeable. · Greece - Sep 11 - Sep 25, 2021

Traveler: Natalya R. - Local specialist: Maria Kytea

Maria was very helpful and knowledgeable when we were planning our trip to Greece. Greece has endless destinations! Maria helped me to pick 3 islands base on my preferences. The hotels that she picked for me were all perfect. All transfers were organized in a perfect way.
Unfortunately Maria left the company one week before my trip. But I wasn't left behind by the company. Harris greeted me instead of her. We had a small confusion with the transferrer to my first hotel, but I felt... read more

Maria was very helpful and knowledgeable when we were planning our trip to Greece. Greece has endless destinations! Maria helped me to pick 3 islands base on my preferences. The hotels that she picked for me were all perfect. All transfers were organized in a perfect way.
Unfortunately Maria left the company one week before my trip. But I wasn't left behind by the company. Harris greeted me instead of her. We had a small confusion with the transferrer to my first hotel, but I felt confident that I won't get lost. The problem was quickly resolved. Harris was available any time when I tried to contact him. The drivers appeared before me every time. I never had an opportunity to worry that I might be late or miss something. In general I am very pleased with KimKim and will recommend them to all my friends, and of course will use their services again.