Kimkim Trip Reviews

4.8
Based on 20,036 ratings
Read 20,036 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Mother/Daughter Trip to France
France | Apr 11 - Apr 18, 2026

Anne
Anne W.
Newark, NJ | Reviewed on Apr 22, 2026
I had a wonderful time on our trip. Alexia delivered the perfect combination of excursions and down time so that my daughter an I could explore on our own. Our Via Ferrata experience was beautiful and challenging and a definite highlight of our trip. The E bike tour of Marseille is a must and the guide was very knowledgeable and friendly, switching easily between French and English. Our only regret is that we could not stay longer! We look forward to visiting France and using Alexia again! Read more

I had a wonderful time on our trip. Alexia delivered the perfect combination of excursions and down time so that my daughter an I could explore on our own. Our Via Ferrata experience was beautiful and challenging and a definite highlight of our trip. The E bike tour of Marseille is a must and the guide was very knowledgeable and friendly, switching easily between French and English. Our only regret is that we could not stay longer! We look forward to visiting France and using Alexia again!

Hotel Reviews
Hotel Florence Nice
Nice

This hotel was perfect for our stay in Nice. It was close to the old city and the waterfront and had a great petit dejunier.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Ortega
Marseille

This little bed and breakfast is a gem. My room was sparkling clean and the bathroom was updated. The breakfast was good and had a typical selection. The owner of the hotel was as nice as she could be and was very helpful giving me directions and suggestions for my time in Marseille.

Authenticity & Character
Location
It is close to the train station which is perfect but is a slight hike through a few sketchy streets to the waterfront.
Staff
Cleanliness & Comfort
Activity Reviews
Riviera Discovery Cruise: Mala Cave to Villefranche
Riviera Discovery Cruise: Mala Cave to Villefranche
Nice
Aperitif Cruise with Champagne
Aperitif Cruise with Champagne
Paris

This was a very crowded cruise and all drinks must be paid for. From the description it made it sound like there was a free drink but there was no. That said, it is always nice to take a trip along the Seine and this was a small thing.

Quality of Experience
Guides, Drivers and Staff
Transport
Via Ferrata Experience
Via Ferrata Experience
France

Jordi our guide was calm and steady. He was very knowledgeable and comfortable in his guiding and made our experience wonderful. He always knew we could do it! This is a beautiful view and trip in nature for the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning food and wine tour
Morning food and wine tour
France

Nadia, our guide, was lovely. She was so knowledgeable and made sure that we sampled every food that we were interested in. She was very tuned in to our personal needs ( need a coffee, or bathroom break) and we never felt rushed or that we were getting a "canned" experience. It felt fresh and new, just for us.

Quality of Experience
Food
Everywhere we went we had samples!
Guides, Drivers and Staff
Transport
City Excursion by E-Bike
City Excursion by E-Bike
Marseille

What a great family and cafe. The owner and his wife Helen were so friendly and helpful during my stay.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alexia Saint-Haont

10/10 experience in Costa Rica
Costa Rica | Apr 13 - Apr 20, 2026

J
Jacqueline U.
Chicago, IL | Reviewed on Apr 22, 2026
We had an amazing experience planning our Costa Rica trip with KimKim, and the trip itself was absolutely amazing! As far as planning, KimKim responded promptly to any questions and did an amazing job planning our destinations and trip activities based on what we were looking for. All transports to our hotels and planned activities went extremely smoothly, without any hiccups. We traveled to 3 different locations in Costa Rica: San Jose, La Fortuna, and Monteverde. Our favorite destination... Read more

We had an amazing experience planning our Costa Rica trip with KimKim, and the trip itself was absolutely amazing! As far as planning, KimKim responded promptly to any questions and did an amazing job planning our destinations and trip activities based on what we were looking for. All transports to our hotels and planned activities went extremely smoothly, without any hiccups. We traveled to 3 different locations in Costa Rica: San Jose, La Fortuna, and Monteverde. Our favorite destination was La Fortuna. We spend the most time there (3 nights), and I'm so glad we did! The Arenal Manoa & Hot Springs resort was STUNNING and an amazing place to stay- I would definitely stay there again. We had a beautiful view of the Arenal volcano outside of our room, and the resort itself was beautiful- lots of amazing plants and wildlife. We sat outside very morning and enjoyed watching all the birds (the first morning a Toucan visited us!). A sloth also lived in a tree next door to our accommodation. The resort has two pools and several hot springs. It never felt crowded- it was very peaceful and relaxing when we had some down time. All of the activites we did on our trip were amazing. My personal favorite was the Coffee with a Sloth tour we did at the Toucan Rescue Center in San Jose. We had a private tour, got to meet 7 sloths, and we helped make their lunches and got to watch them eat! It was a once-in-a-lifetme, incredible experience we will never forget. Part of our travel from La Fortuna to Monteverde included a boat ride on the lake (I can't remember the name of the lake). This might have been my favorite part of the trip. The views were surreal- it was absolutely beautiful. Another memorable excursion was a hike to the La Fortuna Waterfall, where we hiked down to the waterful and swam at the fall. The hanging bridges tour in La Fortuna was also amazing- we spent a couple hours hiking through the lush rainforest and the guide was very knowledgeable and spotted some cool wildlife. We also did a river safari float near La Fortuna- we booked this one on our own sort of last-minute, but I highly recommend this experience. We saw a crocodile and a lot of howler monkeys. We had a short time in Monteverde, and this was the end of our trip so we were quite exhausted. We did a hike in the Santa Elena cloud forest, which was beautiful. The town of Santa Elana was very cute, with lots of shops and restaurants. The only thing I would have changed, is I honestly could have stayed in La Fortuna for the entire 2nd half of the trip- mainly because we loved the resort, and there are plenty of activities in that area. Overall, the trip was amazing, and we will defiitely be contacting KimKim for our next adventure.

Hotel Reviews
Hotel & Spa Poco a Poco
Monteverde
Authenticity & Character
Location
Very close to all the shops and restaurants
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Absolutely stunning hotel. The grounds are lush and beautiful- so many plants and wildlife in the resort. Stunning views of the Arenal volcano. It never felt crowded. The pools and hot springs were fantastic, and the wait staff extremely friendly. Was also very clean. Wished we could have stayed longer!

Authenticity & Character
Location
Not close to downtown or any of the activities we did, but it was easy to get a taxi.
Staff
Cleanliness & Comfort
Grano de Oro Hotel
San José

The hotel was very nice, quaint and small. They had really good food at their restaurant. Giving 4 stars only because we wished they had a pool. Overall great experience here. Great location- walking distance to downtown and close to many restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santa Elena Cloud Forest Reserve Guided Hike
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

The cloud forest was beautiful. We spent a lot of time waiting for Quetzal birds in a couple different spots, and when we were hiking, we moved a little fast. Would have liked to see a little more wildlife- our guide was very focused on finding the Quetzal birds. Still a beautiful hike with stunning scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

Stunning scenery, saw and learned a lot about the wildlife. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

The waterfall was beautiful... just be prepared to walk up and down a LOT of stairs. Definitely worth it.

Quality of Experience
Coffee with a Sloth at Toucan Rescue Center
Coffee with a Sloth at Toucan Rescue Center
San José

We had a private tour, and we got to meet the 7 sloths that live at the sanctuary. We also got to help make them lunch and watched them all eat. It was an incredible experience I will never forget!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Great, but lots of commuting.
Thailand | Apr 5 - Apr 15, 2026

C
Christopher T.
Los Angeles, CA | Reviewed on Apr 22, 2026

The only complaint is there was too much commute time on this trip.

Local specialist: Minah Trinh

A Beautiful Tour through Pays Basque, Bordeaux & Brittany
France | Apr 11 - Apr 18, 2026

Louann
Louann W.
Chicago, IL | Reviewed on Apr 22, 2026
I cannot imagine a better series of memorable adventures than the ones planned for us by KimKim/France by Locals and our consultant Amandine ... nor can I imagine that I could have had the same results trying to plan on my own. I selected the town of St Jean PIed de Port just based on having seen a Rick Steves video about it, but their choice of Hotel des Pyrenees was ideally located, exceptionally appointed and comfortable, and featured a Michelin Guide restaurant where, on a rainy night,... Read more

I cannot imagine a better series of memorable adventures than the ones planned for us by KimKim/France by Locals and our consultant Amandine ... nor can I imagine that I could have had the same results trying to plan on my own. I selected the town of St Jean PIed de Port just based on having seen a Rick Steves video about it, but their choice of Hotel des Pyrenees was ideally located, exceptionally appointed and comfortable, and featured a Michelin Guide restaurant where, on a rainy night, we enjoyed the best meal of our lives as the only guests. Yannick was our maitre'd, our waiter for dinner and breakfasts, and our guide to travel around the area. When we arrived on Saturday night, Sondrien helped us to find the parking garage and came out in the rain to assist with luggage. The hotel looks like a place Cervantes might have visited, but the rooms have all been redone and are modern, spacious and comfortable with wonderful baths.

I have a vivid imagination, but when I asked for a Bordeaux vineyard experience I could not have adequately envisioned the magical medieval town of St. Emilion, rising up in the middle of vineyards dotted with magnificent chateaux, nor that we would be staying in a former chateau turned comfortable and welcoming B&B LaGomerie, with host Jean-Francois and Jessica and the sweet beagle Paco to greet us and see to our every comfort. From there we walked through newly blooming vineyards to the town, enjoyed two fantastic dinners in restaurants there, but the real highlight was our 5-hour e-bike tour of the vineyards and wine tasting at two chateaux with Rustic Vines. Our guide, Pauline, a trained sommelier, became a friend as she led us on a sunny day I hope I'll never forget and tutored us in everything from vines to wines, answering our thousand questions with patience and charm. The picnic under the trees at Chateau Moncet was a pinnacle experience.

Then, Brittany! The whole point of returning to France was to see St. Malo and Mont St-Michele, and Amandine wisely lodged us in the magnificent Royal Emeraude Hotel in Dinard, just across the bay from St. Malo. We were steps to the sandy ocean beach, the fantastic shops, the market and restaurants, and a quick drive to St. Malo (or you can take a boat across). We loved St Malo, but agreed that Dinard was the better choice for exploring the region, and I would not have known that, but Amandine did.

I read the reviews from people who thought it was expensive to use local experts, but I disagree. I would have used up hours exploring the plethora of choices on the internet, and I would never have known to select the locations, or the properties, that made for a perfect experience. And once we landed we had support every step of the way, via text, whatsapp, and phone (and I used all 3). I had one chance to see the south and west of France, and I am so glad I found KimKim, and they found France by Locals. Merci beau coup, Amandine! A bientot!

Activity Review
Half-day wine and bike guided tour
Half-day wine and bike guided tour
Saint Emilion
Local specialist: Amandine Baillarguès

Girl’s Japan trip 2026
Japan | Apr 7 - Apr 15, 2026

Marianne
Marianne O.
Peachtree City, GA | Reviewed on Apr 22, 2026
Our visit to Japan was amazing from beginning to end. Our guides Nao and Yuki were wonderful. Nao was so happy for us to view Mt. Fuji and the beautiful cherry trees which were in peak form that day. She was happy to bring us shopping for some specific things and picked a great lunch spot on our Mt. Fuji day.
Yuki was especially concerned with us understanding him and even brought visual aids with him. He was constantly concerned with our comfort and happiness. He made time for us to...
Read more

Our visit to Japan was amazing from beginning to end. Our guides Nao and Yuki were wonderful. Nao was so happy for us to view Mt. Fuji and the beautiful cherry trees which were in peak form that day. She was happy to bring us shopping for some specific things and picked a great lunch spot on our Mt. Fuji day.
Yuki was especially concerned with us understanding him and even brought visual aids with him. He was constantly concerned with our comfort and happiness. He made time for us to stop for ice cream and shopping, brought us to my favorite lunch spot with the conveyor belts delivering our food and was very patient with our group of 8 women. He was a great translator during our tie dye experience and seemed to really enjoy showing us around.
We loved the first and last hotels, as they were a bit smaller and gave more personal service. The Kyoto Tokyu Hotel was very nice but maybe a little big and touristy for my liking, although they had a lovely gift shop.
I enjoyed Tokyo and Osaka as cities and also the surrounding areas. In Kyoto, maybe because of where we stayed I did not get a good feel for the city itself. However, we loved the tea ceremony, day in Miyama and the Philosopher’s Path, which we did from Kyoto.
All of our activities were so well planned and we enjoyed them all. Thanks to Sandy for the arrangements and for including everything we asked for.
Japan was so clean and beautiful. The people we met were gentle and polite. The food was delicious. The public transportation was easy to navigate. The bullet train was clean and comfortable. We even got lucky with the weather. Our only rain was during a travel day and our day at Mt. Fuji was sunny and clear.
Thank you, Sandy, for putting together a trip that I will remember fondly forever.
I will go to Kim.Kim again when planning my next adventure.
Marianne O’Shaughnessy

Hotel Reviews
The Royal Park Canvas Osaka Kitahama

I loved the size and location of this hotel. It was next to the subway stop and a short walk to the river.

Authenticity & Character
Breakfast was beautiful and delicious.
Location
Loved jumping on the subway and walking along the river.
Staff
Very friendly and helpful
Cleanliness & Comfort
The room was clean but a bit cramped for two of us.
Kyoto Tokyu Hotel
Kyoto

This hotel was a bit big for my liking. Too many big tour busses, a line up for breakfast in the morning and locates on a busy street. However, it was clean and beautiful inside and the gift shop is lovely.

Authenticity & Character
A bit too big and commercial
Location
I would have like to be in a quieter area where I could stroll to shopping and food.
Staff
Staff was friendly and helpful
Cleanliness & Comfort
Rooms were a bit cramped for 2 people but very clean. I didn’t love the step up to the bathroom.
Asakusa View Hotel Annex Rokku
Tokyo

The Asakusa View Hotel Annex was wonderful. I think being in the Annex and not in the larger hotel across the street was good. I like the feel of a boutique hotel and I got it here. The food was good, the staff friendly and helpful and the rooms were roomy and made the most out of the space. 2 of us were very comfortable here.

Authenticity & Character
The breakfast included traditional Japanese foods and the geisha show in the evening was enjoyable.
Location
On a pedestrian mall and easy to walk and shop any time of day.
Staff
The staff was friendly and helpful
Cleanliness & Comfort
Rooms were spotless and they made the best use of space so 2 people were very comfortable.
Local specialist: Sandy Ren

Galapagos Trip provided by Paola was excellent
Galapagos Islands | Apr 2 - Apr 11, 2026

G
Gary M.
Jacksonville, FL | Reviewed on Apr 22, 2026
The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour.
Read more

The planning and service provided by Paola was excellent. She got us a fantastic trip and assisted during the trip with additional information and suggestions. She did a great job with the tours, pick ups, transportation, etc.
All of our guides on the trip were very good but Milton in Quito was excellent; he provided history , stories and insights to our tour.

Hotel Reviews
Plaza Luna Suites
Puerto Ayora
Authenticity & Character
Location
Right in the heart of things
Staff
Wonderful staff, very accomadating.
Cleanliness & Comfort
Go Quito Hotel
Quito

Very nice. Could have been a little closer to old town area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Apr 22, 2026

Hi Gary, thank you so much for your thoughtful review and kind words. I’m so pleased to hear that you had such a great trip and that everything came together smoothly. It was truly a pleasure helping you create this experience. I also really appreciate your comments about Milton. I’ll make sure he receives your feedback. Wishing you many wonderful memories from your travels, and hopefully another adventure together someday :) Paola & the Authentic Ecuador Team

Wonderful planning and vacationing experience
Greece | Apr 11 - Apr 18, 2026

C
Caitlin C.
Ashburn, VA | Reviewed on Apr 22, 2026
Chris did a wonderful job planning our Greece vacation, as well as ensuring our trip was going as planned while we were enjoying it! We were in good hands and would recommend Chris for future trips! Read more

Chris did a wonderful job planning our Greece vacation, as well as ensuring our trip was going as planned while we were enjoying it! We were in good hands and would recommend Chris for future trips!

Hotel Reviews
Blue Dolphins Hotels & Villas
Firostefani, Santorini

The views the views the views!! The room was great with the master bed facing out to the beautiful views! The staff was very friendly and the breakfast brought to your room was phenomenal!

Authenticity & Character
The hotel was exactly the feel I was looking for!
Location
Walkable to town and food, right on the cliff with amazing views
Staff
Very helpful and friendly!
Cleanliness & Comfort
Princess of Naxos
Naxos

The staff were very friendly and accommodating - they wanted to make sure we had a good trip and offered great suggestions and help if needed.

Authenticity & Character
Location
15-20 min walk to town, but right on the beach
Staff
Very helpful and engaging! Offered great suggestions for what to do including renting cars, driver service and booking tours.
Cleanliness & Comfort
Achilleas Hotel
Athens

It was within walking distance to all of the Athens adventures, shopping and food that we wanted.

Authenticity & Character
Location
Walkable to all the things we wanted to do - food, tours and shopping
Staff
Cleanliness & Comfort
Activity Reviews
All Time Classic Santorini
All Time Classic Santorini
Santorini

I felt like we got to see so much on this tour!

Quality of Experience
Such a variety - different beaches, great views, amazing food adventure!
Food
Exceptional!!
Guides, Drivers and Staff
Both our driver and guide were just as wonderful on day 2!
Transport
Perfect
We Guide You In The Past
We Guide You In The Past
Santorini

This was so cool and I knew nothing about this prior to coming! Our guide knew lots of great details

Quality of Experience
Guides, Drivers and Staff
Both the driver and guide were great!!
Transport
Perfect for our family
Naxos Old Town, Castle & Portara Sunset Tour
Naxos Old Town, Castle & Portara Sunset Tour
Naxos

I loved this tour because there was so much more to the city than I would have realized on my own! It was great to learn the history of the town and see the different architecture and history.

Quality of Experience
Tour guide was great and very knowledgeable
Guides, Drivers and Staff
The guide was very friendly and knowledgeable
Transport
This was a walking tour and felt very doable even for my two kids - ages 6 &7
Naxos Villages Food Tour
Naxos Villages Food Tour
Naxos

I loved that this tour went inland to the small villages, we got to see so much more than the “tourist” perspective, as well as meet great people and try delicious food!

Quality of Experience
Felt very authentic from the locations we went to, the information we were provided, the people we met and the food we ate.
Food
So great to try so many delicious things! A great variety!
Guides, Drivers and Staff
Our driver and guide were both great!
Transport
The transport van was perfect
Mythology for Families
Mythology for Families
Athens

Our tour guide was wonderful - she was so engaging with the kids and brought different activities for them to do too!

Quality of Experience
The tour guide! She was knowledgeable and very kid / cat friendly!
Guides, Drivers and Staff
Best part was our guide
Local specialist: Chris Gravas

We had a wonderful time in Vietnam.
Vietnam | Apr 10 - Apr 17, 2026

Kristin
Kristin F.
Peachtree City, GA | Reviewed on Apr 22, 2026
We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget! Read more

We had a wonderful time in Vietnam and will definitely be back to explore more of the beautiful country! Stephen Long was very attentive and made sure that everything was perfect. All of our tour guides were knowledgeable and professional & our drivers were prompt and courteous. Thank you for making our trip one that we will never forget!

Hotel Reviews
The Saga Hotel Hoi An
Hoi An

Staff was very attentive and offered to let us use the showers in the spa when he had to check out 7 hours before being picked up for our flight. We were able to spend the day at the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Lotus Hue Hotel
Hue

This is a beautiful hotel in a great location

Authenticity & Character
Location
Staff
They do a great job with our laundry
Cleanliness & Comfort
Milalux Cruise
Ha Long
Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Our boat was a bit run down. The a/c in our room was freezing (even when we turned it up) and made a loud noise when it kicked on
Hanoi Allure Hotel

They were very kind to hold our luggage when we checked out and were gone overnight on a Ha Long Bay cruise

Authenticity & Character
Location
We walked everywhere
Staff
Cleanliness & Comfort
Activity Reviews
Onboarding Mila Cruise - Ha Long Bay
Onboarding Mila Cruise - Ha Long Bay
Ha Long Bay

I think this is just for the drive from Hanoi to Ha Long Bay.Very comfortable transportation

Quality of Experience
Food
There was no food
Guides, Drivers and Staff
Transport
Hanoi Half Day History & Food Tour
Hanoi Half Day History & Food Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Apr 22, 2026
Dear Kristin, I hope you are doing well. Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam. At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers. I hope we’ll have the... Read more

Dear Kristin,

I hope you are doing well.

Thank you very much for taking the time to write a review and share your thoughts about your trip. I’m happy to hear that you had a memorable experience in Vietnam.

At the same time, I’m sorry to learn that your experience on the Mila Lux cruise did not meet your expectations. I will pass your feedback on to the cruise team and make a note of it so we can provide more suitable recommendations for you and future travelers.

I hope we’ll have the opportunity to welcome you back again soon, whether in Vietnam or elsewhere in Southeast Asia.

Wishing you all the best, and looking forward to seeing you again!

Warm regards,
Long

Don’t miss kayaking with Vincenzo in Puerto Prat
Patagonia | Apr 15 - Apr 21, 2026

H
Heather D.
Chicago, IL | Reviewed on Apr 22, 2026
Our trip to Torres del Paine/Puerto Natales was spectacular! It was a VERY active trip, which is what we were looking for! It was fun to see our guides underestimate us (49 and 56 year old nurses!)! Our planner was very responsive and helpful in picking activities that suited us! Trekking poles were provided for all the hikes which was great not to have to pack any. We were a little disappointed that our Condor watching involved no Condors. Our guide had let us know that the time of... Read more

Our trip to Torres del Paine/Puerto Natales was spectacular! It was a VERY active trip, which is what we were looking for! It was fun to see our guides underestimate us (49 and 56 year old nurses!)!

Our planner was very responsive and helpful in picking activities that suited us! Trekking poles were provided for all the hikes which was great not to have to pack any.

We were a little disappointed that our Condor watching involved no Condors. Our guide had let us know that the time of year for them was not unusual to not see them. Such information would have been appreciated ahead of time. Nonetheless it was a beautiful day and our guide took spectacular pictures for us on a very vertical hike! He also brought tea and granola bars for a break at the summit. If your itinerary states that you will be getting a meal, be sure to verify what it will be.

We wanted to do the Torres Base hike and also the ferry on Pehoe Lake, which was a lot to do in one day, but our planners at Kim Kim made sure they worked it out for us. We left our hotel in Puerto Natales at 5am, snoozed during the two hour ride to the park and hiked the first section mostly in the dark with headlamps. The sunrise was a spectacular unexpected benefit of leaving so early. The hike was heart rate raising but very doable. Hiking boots, trekking poles, rain gear, water and layers are essential. We had rain, sleet, snow and sunshine throughout the day. I am dairy free and was glad to pack some dairy free snacks but options are available at the midpoint central Refugio too. Due to cloudy conditions we couldn’t see the peaks clearly so our guide recommended not to hike the last section and we did the alternative lookout instead because of our time crunch, but honestly we could have made it. Which brings us to our guide - he said he was going to the “natures bathroom” often because he was on blood pressure medication which caused this need. We actually figured out he was sneaking off to vape. I suspect he wanted to finish the hike to vape at the end because he was in a huge rush to get back and we had quite a bit of time to spare. He was not nearly as informative nor helpful as the guide we had our first day (Paulo Angel). We mentioned several times we wished he had been with us. Nonetheless, we had a spectacular day and Kim Kim did a great job planning the timing for us.

The ferry to Lake Pehoe provides amazing views, especially on a sunny day. The Refugio Grande was much better than we expected - the meals were buffet style and we had many options that were very well prepared!!

We very much enjoyed the Glacier Grey hike that we did on our own. It allowed for us to speak freely between ourselves, go at our own pace and stop for pictures and lunch (arranged by Kim Kim and provided by the Refugio) when we wanted. Relaxing at the Refugio before going back to PN via the ferry and a bus was easy and comfortable. Information from Kim Kim on the bus departure timing was incorrect, probably because of being the shoulder season, but I feel this could have been anticipated and communicated better. A taxi from the bus terminal to our hotel was $5ish. Kimkim arranged for our luggage to be transferred to our second hotel which was seamless! Hotel Vandaval was fantastic and very responsive.

After two days of active hiking we had a day of a boat ride to Serrano glacier and an estancia for lunch. It was a relaxing day, which was needed but it wasn’t a highlight of the trip.

The last day was THE BEST. As we were pretty tired from all our activity we considered skipping it and were so glad we didn’t!! Vincenzo was a top notch top tier tour guide - friendly, immensely knowledgeable and extremely positive and patient. It was a very gusty and windy day and his tips, attitude and assistance was the difference between a good day and an unforgettable one! To say we had fun would be an extreme understatement! He stopped on the way to Puerto Prat when we wanted to see the birds along the way or to take pictures of the breathtaking scenery. I cannot say enough good things about this young man!!! After our kayaking around the fjords we had lunch with a very sweet woman, Alicia, from Puerto Prat in her home, which we had no idea we were going to do - which was an extremely pleasant surprise! The hospitality of this day well represented Pantagonia hospitality and was the crown jewel of our trip!!!

All in all, our trip was well planned and the execution was great. Travelers to Pantagonia should be aware of the weather, rugged conditions and remoteness of Puerto Natales - which we were. With such an attitude, you are pleasantly surprised with the comforts and hospitality that do pop up.

A note about diet concerns: I have a severe intolerance to milk products and communicated this to KimKim. They did the best they could to communicate this need to all the vendors. I was amazed at the availability of vegan protein bars and food products in the park, at restaurants in town and at stores. Our favorite: Patagonia Dulce, which has amazing chocolate, coffees and pastries, as well as sandwiches. Soy and almond milk was available for all drinks.

We can’t wait to come back with our spouses on another trip!

Hotel Reviews
Refugio Paine Grande
Puerto Natales, Chile

Very clean and very small rooms. We were not aware that this was a Refugio and what that meant - so once our expectations adjusted it was a pleasant surprise. We had a private room for two (bunk beds) which was nice. Communal bathrooms are not on my bingo card at this point of my life but made do. Food was fabulous and plentiful with fantastic options for every diet!! A great alternative to camping but a downgrade from a true hotel. An exceptional way to do the W, which we did. People were extremely kind and friendly and it was a very positive experience. I’ve never stayed in a hostel, but expect it would be similar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom could use more cleaning.
Pristine Patagonia Hotel
Puerto Natales

Bare bones accommodations. Small and sparse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vendaval
Puerto Natales

Fantastic service and very friendly! Very clean and fresh!

Authenticity & Character
Location
A very short walk to restaurants and shops
Staff
Very friendly
Cleanliness & Comfort
Local specialist: Jimena Pérez

Japan Family trip
Japan | Apr 8 - Apr 21, 2026

Sarah
Sarah S.
San Jose, CA | Reviewed on Apr 22, 2026
Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back! Read more

Our Japan tour had something for everyone. We especially enjoyed the smaller places- Hakone, Koyasan and Nara. Food was excellent, kids stayed interested and we decided before we had even left that we will need to go back!

Hotel Reviews
Asakusa View Hotel Annex Rokku
Tokyo

Great location and big breakfast buffet.

Authenticity & Character
Location
Right near station , shrine and restaurants in Asakusa
Staff
Cleanliness & Comfort
MIMARU Osaka Shinsaibashi West

Good for families, otherwise quite basic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimaru Kyoto Station
Kyoto

Close to Kyoto station. Fairly basic.

Authenticity & Character
Location
Not near many sights, but close to station.
Staff
Lo
Cleanliness & Comfort
Mt. Koya temple stay
Koyasan

Authentic Japanese temple stay.

Authenticity & Character
Location
Close to the center of town
Staff
Friendly and explained everything well
Cleanliness & Comfort
Hotel Gracery Shinjuku
Tokyo

Gritty neighborhood, only dirty place we encountered in Japan. Inside the rooms were quite small, even by Japan standards. Didn’t find the novelty of the Godzilla to outweigh the vibe of the neighborhood that was not at all family friendly.

Authenticity & Character
Location
Good if you want that specific scene, but not our vibe.
Staff
Cleanliness & Comfort
Activity Reviews
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo Discovery: From Traditional Landmarks to Akihabara’s Anime Haven
Tokyo
 Samurai and Ninja Museum with Experience
Samurai and Ninja Museum with Experience
Kyoto
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

Excellent way to enjoy kimonos and participate in a tea ceremony

Quality of Experience
Full Day Osaka Discovery  with Cup Noodles Museum
Full Day Osaka Discovery with Cup Noodles Museum
Osaka

The Cup Noodles museum was fun, but we didn’t need a guide here and she didn’t even help us by translating despite participating in the activity herself. She was hard to hear and kids thought she was mean

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka-Nara Day Trip
Osaka-Nara Day Trip
Osaka
Quality of Experience
Guides, Drivers and Staff
Guide was excellent and gave us some personalized tips.
Transport
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo

A bit long for our group- more geared toward adults

Quality of Experience
Guides, Drivers and Staff
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Apr 22, 2026

Hi Sarah,

Thank you so much for sharing your experience — I’m really glad to hear the trip had something for everyone 😊 It’s wonderful that you enjoyed places like Hakone, Koyasan, and Nara — those are such special destinations, and I’m especially happy the kids stayed engaged throughout the journey!
I also really appreciate your honest feedback about Hotel Gracery Shinjuku. Your comments are very helpful, and we’ll definitely take this into account when making future recommendations, especially for families.

Warm regards,
Sandy

Amazing trip
Peru | Apr 2 - Apr 10, 2026

Rakhee
Rakhee P.
San Jose, CA | Reviewed on Apr 21, 2026
I had an absolutely outstanding experience with Kimkim Travels. From start to finish, every detail of our trip to Peru was thoughtfully planned and perfectly organized. Everything ran on time, transportation was smooth, and the entire itinerary felt seamless. One thing that really impressed us was how attentive they were to our vegetarian diet. They selected fantastic restaurants throughout Peru where we could enjoy authentic food without worrying about our dietary needs. Every... Read more

I had an absolutely outstanding experience with Kimkim Travels. From start to finish, every detail of our trip to Peru was thoughtfully planned and perfectly organized. Everything ran on time, transportation was smooth, and the entire itinerary felt seamless.

One thing that really impressed us was how attentive they were to our vegetarian diet. They selected fantastic restaurants throughout Peru where we could enjoy authentic food without worrying about our dietary needs. Every recommendation was spot-on.

Our tour guide was truly exceptional — a 10 out of 10. His passion for his country was obvious in everything he shared with us. You could feel how much he loved Peru, and that made the experience even more special. From the cooking class to the Rainbow Mountain tour and of course Machu Picchu, he took such great care of us the entire time.

At every step we felt safe, comfortable, and well looked after. Traveling in a new country can sometimes feel overwhelming, but with Kimkim everything was handled so professionally that we could simply relax and enjoy the experience.

This trip was truly perfect, and I’m incredibly grateful to Kimkim Travels for making it such a memorable journey. I would highly recommend them to anyone planning a trip to Peru.

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Apr 22, 2026
Hi Rakhee, Thank you so much for this incredible review. It truly means a lot to hear that every part of your journey felt seamless and thoughtfully designed. I’m especially glad we were able to accommodate your vegetarian preferences so well. Food is such an important part of traveling in Peru, and making sure you can fully enjoy it without concerns was a priority for us. Also, we'll share your comments with your guide, people is sometimes what makes the differences and help bringing... Read more

Hi Rakhee,

Thank you so much for this incredible review. It truly means a lot to hear that every part of your journey felt seamless and thoughtfully designed.

I’m especially glad we were able to accommodate your vegetarian preferences so well. Food is such an important part of traveling in Peru, and making sure you can fully enjoy it without concerns was a priority for us.

Also, we'll share your comments with your guide, people is sometimes what makes the differences and help bringing the destination to life.

Most importantly, I’m very happy to know that you felt safe, comfortable, and well taken care of throughout the trip. That peace of mind is something we never take lightly.

Thank you again for trusting us with your experience in Peru. We’d love to be part of your next adventure whenever you’re ready.

Warm regards,
Anne

Meaningful and memorable
Peru | Apr 11 - Apr 20, 2026

Pegg
Pegg G.
Chicago, IL | Reviewed on Apr 21, 2026
I am so grateful to all of our guides and drivers, especially Alvaro Galdos in Lima and Guido Pereira (guide) and driver Joel. They were timely and welcoming and accommodating and flexible which made all the difference in providing the best, unique and meaningful experience. Of all my travels, this trip rose to one of the top vacations. Read more

I am so grateful to all of our guides and drivers, especially Alvaro Galdos in Lima and Guido Pereira (guide) and driver Joel. They were timely and welcoming and accommodating and flexible which made all the difference in providing the best, unique and meaningful experience. Of all my travels, this trip rose to one of the top vacations.

Hotel Reviews
Antigua Casona San Blas
Cusco

Beautiful hotel with friendly staff. Would have given 5 stars but the room was too hot. For 2 people, 5 stars. For 3 people, it was a bit crowded.

Authenticity & Character
Location
Staff
Had to request enough towels. Boxed breakfast was not very good. Requested coffee to go before our tour and never received.
Cleanliness & Comfort
Casa del Sol
Machu Picchu

Quaint. Didn’t have all the amenities. The bathrooms were small. We had the street side and it was very noisy. Would have been nice to have a river view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

Croissants were wonderful! Lovely rooms. Friendly and accommodating staff. Sauna quite small.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Paracas, a Luxury Collection Resort
Paracas

Gorgeous hotel and setting. Good food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Souma Hotel, Vignette Collection by IHG
Lima

Good location. Lovely hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cocalmayo Hotsprings & Coffee Experience
Cocalmayo Hotsprings & Coffee Experience
Aguas Calientes/ Machu Picchu

Again, the setting and experiences were delightful. The hot springs were so relaxing. The coffee experience was enlightening, insightful, purposeful and enriching. The family was warm and fun.

Quality of Experience
Quality of Experience
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Exploring Machu Picchu aboard the Hiram Bingham Train
Exploring Machu Picchu aboard the Hiram Bingham Train
Peru

What an exceptional experience. The train is gorgeous. Staff friendly and helpful. The scenery divine.

Quality of Experience
Food
I was surprised with my corn allergy that they served corn ceviche. However, there was plenty of food to consume.
Guides, Drivers and Staff
Transport
Morning Visit to Ollantaytambo
Morning Visit to Ollantaytambo
Peru

Charming UNESCO city. A must see. The people are so warm and friendly; learning about some of the history of Peru adds to the overall experience. Good exercise as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Perolniyoq Hike
Perolniyoq Hike
Sacred Valley

This was a challenging hike as far as altitude and terrain. Having said that, it was a perfect hike with captivating views. Again, our driver and Guido we’re simply the best!!!!!

Quality of Experience
Food
Guides, Drivers and Staff
We can not say enough about how fantastic our driver and guide were!!!!!
Transport
Lunch at Hacienda Huayoccari
Lunch at Hacienda Huayoccari
Sacred Valley

Stunning atmosphere! Interesting collection of artifacts. Lunch was good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pass by Pisac Market & an Andean camelid Farms
Pass by Pisac Market & an Andean camelid Farms
Peru

Pisac Market was ok, but overwhelming. The camels farms was perfect! The retail store offered wonderful products. The staff were kind yet l didn’t feel l had enough space to think about a purchase so l didn’t purchase anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Ballestas Islands from a private hotel pier
Ballestas Islands from a private hotel pier
Paracas

Perfect day for this tour. Alvaro kindly walked us to the dock and the drivers were knowledgeable and entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
 Huacachina Adventure & Ica Wineyards Exploration
Huacachina Adventure & Ica Wineyards Exploration
Peru

Beautiful and unique setting. Interesting artifacts.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the cuisine of Peru & its cultural history
Experience the cuisine of Peru & its cultural history
Lima

Bianca provided an interesting ands educational tour. The food was exquisite. I was disappointed that she hasn’t shared the pictures she took.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Apr 22, 2026
Dear Pegg Thank you so much for sharing this nice review. It truly means a lot to hear that your trip became one of your top vacations, that is exactly the experience we hope to create. I’m especially happy to know that Alvaro in Lima, and Guido together with Joel, made such a positive difference. I will make sure to pass along your kind words to them. They will be very happy to hear that their timing, flexibility, and care helped shape such a meaningful journey for you, Wendy and Dianne.... Read more

Dear Pegg

Thank you so much for sharing this nice review. It truly means a lot to hear that your trip became one of your top vacations, that is exactly the experience we hope to create.

I’m especially happy to know that Alvaro in Lima, and Guido together with Joel, made such a positive difference. I will make sure to pass along your kind words to them. They will be very happy to hear that their timing, flexibility, and care helped shape such a meaningful journey for you, Wendy and Dianne.

We hope you continue collecting beautiful memories around the world with Kimkim, and we would love to welcome you again in the future.

Warm regards,
Jimena

Wonderful trip planned by kimkim.
The Netherlands | Apr 10 - Apr 19, 2026

J
John B.
Dallas, TX | Reviewed on Apr 21, 2026
Lisa was very quick to answer any questions that we had. Our trip was very well rounded and afforded us the opportunity to see many places that we wanted to see. I would highly recommend kimkim to anyone that are planning to travel. Read more

Lisa was very quick to answer any questions that we had. Our trip was very well rounded and afforded us the opportunity to see many places that we wanted to see. I would highly recommend kimkim to anyone that are planning to travel.

Hotel Review
BoutiqueHotel 't Fraeyhuis
BRUGGE

Beautiful property with comfortable and spacious rooms. The in house restaurant was wonderful. We actually had dinner there two nights. They were the best meals that we had during our stay in Belgium.

Authenticity & Character
Great architecture with an old world feel. Just a beautiful property.
Location
Very close to everything. Very short walks to anywhere in the old town.
Staff
Extremely professional and helpful. They took care of everything for us.
Cleanliness & Comfort
Extremely clean and comfortable.
Local specialist: Lisa van den Eerenbeemt

Dream Trip to Lapland , Perfectly Planned
Finland | Mar 6 - Mar 14, 2026

Suzanne
Suzanne G.
Newark, NJ | Reviewed on Apr 21, 2026
Not knowing where to begin when planning our trip to Finland, I started by searching online for travel specialists who focus on the Lapland region—and that’s how I came across kimkim. After completing a quick questionnaire about the type of trip we were hoping for, we were connected with Emerson, who took care of every detail from that point on. We scheduled a Zoom call to go over our wish list and discuss the level of accommodations we had in mind. Emerson’s personal experience in... Read more

Not knowing where to begin when planning our trip to Finland, I started by searching online for travel specialists who focus on the Lapland region—and that’s how I came across kimkim. After completing a quick questionnaire about the type of trip we were hoping for, we were connected with Emerson, who took care of every detail from that point on.

We scheduled a Zoom call to go over our wish list and discuss the level of accommodations we had in mind. Emerson’s personal experience in the Lapland region really stood out—he offered thoughtful suggestions on where to go, what to do, and even shared valuable insight on some of the stops we were considering. We truly appreciated his honest input.

Following our call, Emerson provided a detailed itinerary that outlined everything—from accommodations to excursions to transfers. We were able to adjust it several times to better suit our schedule and interests, and he was always responsive and helpful in answering our questions leading up to the trip. During the trip itself, he remained quick to respond whenever needed.

Everything unfolded exactly as planned. The accommodations met our expectations, and the tours and excursions were led by knowledgeable, professional guides. One guide was also a professional photographer who led us through a national park and sent us home with beautiful photos of our day!
The day-by-day itinerary made everything seamless and stress-free. A couple of our northern lights tours were unfortunately canceled due to cloudy weather, but we were pleasantly surprised to receive refunds for those experiences.

We’re already looking forward to planning our next adventure and would absolutely work with kimkim again. We can’t recommend Emerson and the company highly enough—thank you for an unforgettable, once-in-a-lifetime trip!

Hotel Reviews
Northern Lights Ranch
Köngäs

We love the location of this resort, as well as the food, style of the cabin and it being a smaller size. We also loved getting to have our welcome cocktail in the igloo. We got to see the northern lights at this location on a night when the clouds were not supposed to allow it, so it will always hold a special place for us. We loved the glass walls and glass ceilings and the simplicity of the cabinet itself.

Authenticity & Character
Traditional finish foods were served as well as this as a style of the cabins.
Location
Close to the Taurus town of Levi but far enough away so that you’re not mixed in with the busy crowds.
Staff
Kind and helpful
Cleanliness & Comfort
Glass resort
Rovaniemi

We were thrilled with this accommodation. A private cabin with plenty of windows to search for the northern lights. It was located at the back of Santa Claus Village which is a busy area , but you didn’t feel that at the resort. It allowed us to check out SCV in our free time. It was the perfect first stop on our trip which the led us to more remote areas of Lapland. Hotel is close to the airport which was appreciated after traveling from the US. Gallis restaurant was delicious and the staff was very friendly. Cabins were clean and well-appointed. Would recommend to Family or friends heading that way.

Authenticity & Character
Authentic finish foods were served in the style of the accommodations gave you the perfect amenities for a winter in Lapland.
Location
Close to airport, close to Santa Claus Village without being in the busy, crowded touristy areas
Staff
Cleanliness & Comfort
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Apr 22, 2026

Thank you for taking the time to share this—it means a lot.

I’m glad the trip came together the way you hoped and that you felt supported throughout the process. Lapland can be unpredictable, so I’m especially pleased you still had such a memorable experience despite the weather challenges.

It was a pleasure planning this with you, and I’d be happy to help again whenever you’re ready for the next trip.

Perfect Honeymoon Vacation
Switzerland | Apr 11 - Apr 19, 2026

gina
gina l.
Newark, NJ | Reviewed on Apr 21, 2026
We can't say enough on how perfect and wonderful our trip was. Everything from the Hotels to the excursions and tours/classes were perfect. Melanie helped up start and plan our journey back last year, she transitioned to another role and we were put into the lovely hands of Clothide and Nathalie for the final touches and our trip. We we so happy with everything! Every hotel they picked for us was perfect for each leg and environment each with fantastic views and each hotel team knowing it... Read more

We can't say enough on how perfect and wonderful our trip was. Everything from the Hotels to the excursions and tours/classes were perfect. Melanie helped up start and plan our journey back last year, she transitioned to another role and we were put into the lovely hands of Clothide and Nathalie for the final touches and our trip. We we so happy with everything! Every hotel they picked for us was perfect for each leg and environment each with fantastic views and each hotel team knowing it was our honeymoon and set up sweet welcome surprises at each check in. We already cant wait to circle back and plan on Paris, Florence and Rome trip! Thank you again to our Kimkim team!

Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 22, 2026
Dear Gina,
Wow: this absolutely made my day to read!!
Thank you so much for your incredibly kind words: I’m so happy to hear that your trip was everything you dreamed of and more! It was truly a pleasure stepping in alongside Nathalie and Melanie to help bring everything together for such a special journey. On behalf of the whole team, it means so much to know that every detail, from the hotel selections to the little honeymoon surprises, made your experience feel memorable and seamless.... Read more

Dear Gina,
Wow: this absolutely made my day to read!!

Thank you so much for your incredibly kind words: I’m so happy to hear that your trip was everything you dreamed of and more! It was truly a pleasure stepping in alongside Nathalie and Melanie to help bring everything together for such a special journey.

On behalf of the whole team, it means so much to know that every detail, from the hotel selections to the little honeymoon surprises, made your experience feel memorable and seamless. That’s exactly what we hope for!

And Paris, Florence, and Rome sounds like an amazing next adventure 😍 I would absolutely love to help you plan it whenever you’re ready!

Thank you again for trusting us with such an important trip: it was truly a joy to be part of it ✨
Warmly,
Clo

April 2026 Trip to The Netherlands
The Netherlands | Mar 30 - Apr 6, 2026

Peter
Peter G.
Ashburn, VA | Reviewed on Apr 21, 2026
April 2026 Trip to The Netherlands So there are travel guides, and then there is Bas. He has completely redefined the concept of a travel guide for me. From our initial contact, I could tell he had a personal interest in getting our trip just right. Delving into our specific interests, accommodating for necessary flexibilities, and making the whole experience so personalized that I felt I was communicating with a friend, Bas left no stone unturned in crafting the perfect trip for us... Read more

April 2026 Trip to The Netherlands

So there are travel guides, and then there is Bas. He has completely redefined the concept of a travel guide for me. From our initial contact, I could tell he had a personal interest in getting our trip just right. Delving into our specific interests, accommodating for necessary flexibilities, and making the whole experience so personalized that I felt I was communicating with a friend, Bas left no stone unturned in crafting the perfect trip for us through Eastern Holland on our seven day bike trip.

His attention to detail, his flexibility on making changes, and his overall enthusiasm make him the best tour guide that we have ever used. He fully engaged in our subject matter (visiting World War II sites and museums), he ensured that we had the best cycling routes through the most beautiful parks and reserves, and he changed his personal schedule in order to get us to the station in time for a very early train ride home at the end of the journey.

There is no one else that I would ever consider using for a trip in Holland or the Himalayas or wherever else he may be able to work his magic. Thank you, Bas for everything and for sharing your personal interests and favorite sites with us. We look forward to sharing a beer with you upon our return!

Hotel Reviews
Blue inspired by Manna
Nijmegen

Efficient room in old mansion; slightly cold modern design; bathroom overwhelms rest of room; good breakfast; business-like relationship with staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Westerburcht
Westerbork

Modern, efficient room but warm design; good breakfast; business-like relationship with staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Church Boutiquehotel
Arnhem

Unique & creative redesign of old space; fantastic breakfast: great location in town; no real connection to staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gaia
Diepenveen

Gorgeous old estate on large grounds: really huge, uniquely theme-decorated rooms and multiple windows with old glass; fair breakfast; nice location near Ijssel River outside but close to town; good honor system for late night drinks; no real connection to staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel the Stamp
's Hertogenbosch

Very unique, fun, and quirky property; quite friendly staff; good breakfast; great location in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Dames Van De Jonge
Giethoorn

Very personal touch; outstanding hospitality; exquisite food prep with extreme care & pure local ingredients; room small but door opens directly on to canal; fell asleep & awoke to birds doing the same; great relationship with locals, including builders, farmers, & artisans.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Groesbeek - Freedom Museum and Canadian War Cemetery
Groesbeek - Freedom Museum and Canadian War Cemetery
The Netherlands

Everyone should take their children to this site. Emotionally powerful. Seeing the graves of 19 and 20 -year-olds who died for freedom is a reminder for everyone that nothing is truly free in life.

Quality of Experience
Local specialist: Bas Naus

A Perfectly Tailored Netherlands Experience
The Netherlands | Apr 7 - Apr 12, 2026

Brian
Brian M.
Chicago, IL | Reviewed on Apr 21, 2026
Our experience with KimKim—and with Lisa specifically—could not have gone better on the planning side. We worked through four versions of our itinerary until it was exactly what we were looking for. Having Lisa based in the Netherlands was a real advantage; she brought local insight and helped guide us through the process in a way that gave us confidence we’d get the experience we wanted. She never pressured us or steered us in a direction we didn’t want to go, and she was always willing to... Read more

Our experience with KimKim—and with Lisa specifically—could not have gone better on the planning side. We worked through four versions of our itinerary until it was exactly what we were looking for. Having Lisa based in the Netherlands was a real advantage; she brought local insight and helped guide us through the process in a way that gave us confidence we’d get the experience we wanted. She never pressured us or steered us in a direction we didn’t want to go, and she was always willing to adjust things as we explored different options. She also made herself available to talk, which made the process feel easy and personal.

The final itinerary was fairly priced, and after completing the trip, we felt it was very appropriate for the quality of the experience. KimKim’s app was also a strong asset—we had all of our reservations, tickets, itinerary details, and dining recommendations in one place. When we ran into an issue with our tickets to the Keukenhof, we were able to connect with Lisa via WhatsApp and resolve it quickly without impacting our day.

While in the Netherlands, Maarten served as our guide and driver. He was approachable, knowledgeable, and clearly invested in making the experience both authentic and memorable.

Overall, we couldn’t have asked for a better trip. We’ll absolutely be booking future travel with KimKim and would confidently recommend their services to others.

Hotel Review
Hotel ML
Haarlem

Our stay at Hotel ML was a highlight of the trip. The location in the heart of Haarlem is tough to beat—walkable, great atmosphere, and exactly what you’re looking for when staying in the area. The hotel strikes a nice balance between historic character and modern comfort, and the food was excellent—easily one of the better meals we had. What really sets it apart, though, is the ownership. Mark Gratama is incredibly accessible and approachable—he makes a point to connect with guests and makes you feel genuinely welcome and valued. That level of hospitality comes through in the entire experience. Would absolutely stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lisa van den Eerenbeemt

Switzerland Spring Adventure
Switzerland | Apr 9 - Apr 17, 2026

Jolene
Jolene M.
Los Angeles, CA | Reviewed on Apr 21, 2026
This is the second time I've used kimkim for international travel and they did not disappoint! Nathalie was very understanding and created the perfect itinerary for our girl's trip to Switzerland. She was even able to accommodate me when I added my son and his girlfriend to a portion of our trip. We visited Geneva, Lausanne, Interlaken & Zurich and each place had it's own beauty and charm. Switzerland is a beautiful country and all of our tours were fabulous. They included city tours, a... Read more

This is the second time I've used kimkim for international travel and they did not disappoint! Nathalie was very understanding and created the perfect itinerary for our girl's trip to Switzerland. She was even able to accommodate me when I added my son and his girlfriend to a portion of our trip. We visited Geneva, Lausanne, Interlaken & Zurich and each place had it's own beauty and charm. Switzerland is a beautiful country and all of our tours were fabulous. They included city tours, a wine tour, and one rainy day in Interlaken, our guide improvised and showed us some great places that were different from what we expected. All of the hotels were also wonderful and at the Victoria Jungfrau in Interlaken, they gave us connecting rooms so we could all hang out together at the end of each day. Kimkim also provided all of our transfers to and from each hotel so we didn't have to worry about finding our own way. They provide truly exceptional service and I will definitely be using them again!

Activity Reviews
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Bern - Swiss Capital & Countryside!
Bern - Swiss Capital & Countryside!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald, Lauterbrunnen & Mürren tour
Grindelwald, Lauterbrunnen & Mürren tour
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local wine tasting session in Montreux / Lavaux!
Local wine tasting session in Montreux / Lavaux!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Geneva: Unveiling the Charms of Switzerland's Cultural Hub
Private Tour of Geneva: Unveiling the Charms of Switzerland's Cultural Hub
Geneva
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Apr 22, 2026

Dear Jolene & friends,

Thank you so much for this feed back ! It is very important for us and for our partners to know that everything went as planned or even better !!
It was a pleasure for me to organize this trip for you !
All the best,
Nathalie

Amazing trip! Great support!
Belize | Apr 10 - Apr 15, 2026

Dana
Dana M.
Aptos, CA, USA | Reviewed on Apr 20, 2026
This trip was amazing. Esteban created an awesome itinerary for us. We felt like we did the most important things with the days we had. As a company, KimKim was easy to deal with and very communicative. We would definitely use them again! Read more

This trip was amazing. Esteban created an awesome itinerary for us. We felt like we did the most important things with the days we had. As a company, KimKim was easy to deal with and very communicative. We would definitely use them again!

Hotel Reviews
Island Magic Beach Resort Ltd
Caye Caulker

We ended up moving to island Magic Villas which was a better fit for us

Hidden Valley Wilderness Lodge
Mountain Pine Ridge

What an amazing surprise this turned out to be. The room was comfortable and well-furnished. We had a screened in patio. The staff was super nice and always helpful. I would definitely stay here again! And the onsite restaurant, Sap & Slate was incredible. Totally exceeded our expectations!

Authenticity & Character
It was comfortable. The pool and hot tub were nice after a day out touring
Location
The hiking trails around the hotel were numerous and led to waterfalls and hidden pools.
Staff
All of the staff were so friendly and eager to please. Very well trained and passionate about their work to make us happy.
Cleanliness & Comfort
Activity Reviews
Caracol Mayan Site
Caracol Mayan Site
Belize

Learning about the Mayan culture by visiting this city was a great experience. Our guide, Baudilio, was so passionate about sharing his knowledge with us. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
ATM Cave | Actun Tunichil Muknal
ATM Cave | Actun Tunichil Muknal
Belize

Absolutely amazing. The entire day was awesome. Rafael was so full of information, we all learned so much about the Mayan culture. Hiking in was fun and swimming in the cave was super cool!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Esteban Tittaferrante
Esteban
Esteban Tittaferrante
Local specialist in La Antigua Guatemala, Guatemala, Central America | Replied on Apr 22, 2026

Dear Dana,

Thank you so much for your wonderful feedback. I’m really happy to hear that you had such an amazing trip and that the itinerary helped you make the most of your time—that’s exactly what I aim for when planning.

It also means a lot to know that your experience with KimKim felt smooth and communicative from start to finish.

I truly appreciate your trust, and I’d love to help you plan another adventure whenever you’re ready. I’d especially love for you to travel to Guatemala—my home country—so we could meet in person and create your next experience together.

Warm regards,
Esteban

Our guide was amazing - he spent 12 days with...
Sri Lanka | Apr 3 - Apr 15, 2026

Julia
Julia M.
New Zealand | Reviewed on Apr 21, 2026
Our guide was amazing - he spent 12 days with us, showing us the beauty of his country. He was flexible to our requirements, a torrent of knowledge, humble and a fabulous driver! Read more

Our guide was amazing - he spent 12 days with us, showing us the beauty of his country. He was flexible to our requirements, a torrent of knowledge, humble and a fabulous driver!

Hotel Reviews
Goldi Sands Hotel
Negombo

Lovely rooms and two great pools. Right I. The beach but we were disappointed by the cleanliness of the beach. It was a quick stop so didn’t affect us too much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Granbell Hotel Colombo
Colombo

Nice hotel but seemed to appeal to the young crowd rather than have a family feel. We struggled to find anywhere to sit by the pool and get towels. Right on the coast. Was good to see the commuter train roll in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smallest room as we would expect in Colombo. Loved the toilet seat!
Ella Flower Garden Resort
Ella
Authenticity & Character
Location
Close to zip line/ and Little Adam’s Peak walk.
Staff
Cleanliness & Comfort
Huge room with the most breathtaking view!
Galway Heights
Nuwara Eliya

This was our favourite place to stay! Staff were lovely ( although there were a lot of them) Hotel had a lovely feel to it.

Authenticity & Character
Location
It was a little isolated but in fabulous surroundings with nice walks.
Staff
Cleanliness & Comfort
Fox Kandy by Fox Resorts
Heerassagala, Kandy
Authenticity & Character
Location
It was quite a long way out of town but we loved the isolation and views!
Staff
Cleanliness & Comfort
Athena Lake
Dambulla

We had a huge room. Small scale hotel - it was nice to have very personalized service. Amazing waiter.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Turtle Hatchery Visit
Turtle Hatchery Visit
Sri Lanka

I question the ethics of this sanctuary. It’s hard to know really. It was interesting but some if the turtles looked sad.

Quality of Experience
Guides, Drivers and Staff
Transport
Yala National Park Jeep Safari
Yala National Park Jeep Safari
Sri Lanka

We were lucky and saw leopards, a sloth bear and a wild pig! We were a little concerned about the number of jeeps gathered around the bear and how long they managed to get in his way for. We still enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Negombo
Arrive in Negombo
Negombo
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Ella
Discover Ella
Sri Lanka

Kids did the zip line and pistol shooting . The morning walk was also fabulous. It was also great to be able to walk to the bridge from the hotel. Ella is a lovely little town to explore on foot.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Train Ride in Sri Lanka's Hill Country (Kandy/Nuwara Eliya/ Ella)
Scenic Train Ride in Sri Lanka's Hill Country (Kandy/Nuwara Eliya/ Ella)
Sri Lanka

It was a bit touch and go about whether we had tickets or not but it was a great experience sitting in 3rd class with the samosa man! Our guide went to great efforts to make sure we had seats.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour a Sri Lankan Tea Plantation
Tour a Sri Lankan Tea Plantation
Sri Lanka

Touristy but we were the only ones there. Was fun dressing up and picking tea and walking through the factory.

Quality of Experience
Guides, Drivers and Staff
Li
Transport
Discover Kandy: Temple of the Sacred Tooth visit
Discover Kandy: Temple of the Sacred Tooth visit
Kandy

Interesting - didn’t realize we couldn’t actually see the tooth! Loved hearing about the elephants!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Spice gardens, wood carving centers & gem museums in Kandy
Visit Spice gardens, wood carving centers & gem museums in Kandy
Sri Lanka

Quite touristy but it was really interesting and we loved the ‘free’ massage.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Sigiriya Rock Fortress
Visit Sigiriya Rock Fortress
Sri Lanka

Awesome! We left early and went back to the hotel for breakfast after. Avoided huge crowds and the heat. Beautiful views and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Ancient Polonnaruwa
Discover Ancient Polonnaruwa
Sri Lanka

Too hot for us to enjoy really!!!! Interesting but we cut it short.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Dambulla Cave Temple Complex
Explore the Dambulla Cave Temple Complex
Sri Lanka
Quality of Experience
Guides, Drivers and Staff
Transport
RITIGALA SANCTUARY AND ANCIENT BUDDHIST MONASTERY
RITIGALA SANCTUARY AND ANCIENT BUDDHIST MONASTERY
Sri Lanka

Great first spot to stop. We were the only ones there which made it very special and our local guide was great. Again, it was unbearably hot!!! The guide actually invited us to his place and his wife made us cold drinks!

Quality of Experience
Guides, Drivers and Staff
Transport
Wilpattu National Park Wildlife Safari
Wilpattu National Park Wildlife Safari
Sri Lanka

Great go skiing experience bug it was SO hot. We ended up altering staying at the Yala equivalent. Loved the campfire and dinner experience. The optional bush walk wasn’t too exciting. We did ask for a reconfiguration of the room and an extra fan and both were sorted promptly.

Quality of Experience
Guides, Drivers and Staff
Transport
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Rural Village Trail in Habarana (Cycling, Boat Trip & Lunch)
Sri Lanka

We didn’t do the cycling - not sure why. We took a tractor instead of the bullock cart. This was due to time constraints I think but would have preferred the cart. The boat was lovely. The whole thing was a Bit touristy but it was fun and everyone enjoyed it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shalindra Samarakoon
Shalindra
Shalindra Samarakoon
Local specialist in Sri Lanka | Replied on Apr 21, 2026
Hi Julia, Thank you so very much for your amazing review & comments!
I'm more than happy that you enjoyed your vacation in Sri Lanka and experienced our local hospitality with our well experienced guide too. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite you to come...
Read more

Hi Julia,

Thank you so very much for your amazing review & comments!
I'm more than happy that you enjoyed your vacation in Sri Lanka and experienced our local hospitality with our well experienced guide too. And I'm truly honoured to be your local travel expert who planned your holiday as per your expectations.
Please do spread your wonderful experience about Sri Lanka to your family & friends who would like to visit Sri Lanka.
Our beautiful Island has so much to offer & I invite you to come again to Sri Lanka to discover & explore the northern part as well.

Stay connected with Kimkim Travel!
I'm always available for any future requirements of trip planning to Sri Lanka.

Thank you,
Shalindra

Why travelers love kimkim

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