Kimkim Trip Reviews

4.8
Based on 16,770 ratings
Read 16,770 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Yes to France!
France | Jun 16 - Jun 26, 2025

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Rita T.
Ashburn, VA | Reviewed on Jul 05, 2025
Every guide we had was outstanding! Marlene who was our guide/driver for Versailles was a spirited, well-informed, humous and marvelous guide! Sin Se was a lovely guide for our tour on/in Montmartre! Camille, our guide for the castle tours and winery in the Loire Valley was simply outstanding! She was fun, funny, accommodating, and knows how to pivot when things are not quite right, or requests are made. Her Dad ended up our driver the next day to take us to the Tour train station and he... Read more

Every guide we had was outstanding! Marlene who was our guide/driver for Versailles was a spirited, well-informed, humous and marvelous guide! Sin Se was a lovely guide for our tour on/in Montmartre! Camille, our guide for the castle tours and winery in the Loire Valley was simply outstanding! She was fun, funny, accommodating, and knows how to pivot when things are not quite right, or requests are made. Her Dad ended up our driver the next day to take us to the Tour train station and he was kind enough to stop at the Cathedral in tour for us to get a quick glimpse. Normandy Sightseeing Tour guide Emma was phenomenal for our beaches and cemetery experience. We had great drivers, including Hischam, who managed our rides and luggage for the Mont St. Michel. There were many highlights of the trip, but near the top were Versailles, the Louvre, cruise down the Seine, stay in the castle at La Tortiniere, tour of the Normandy beaches, the castles in Loire Valley (Amboise and Chenonceau), the town of Bayeux, Mont St. Michel and being up in the Eiffel Tower. AND, the French people were consistently LOVELY!

Hotel Reviews
Domaine de la Tortinière
Veigne

I would ABSOLUTELY recommend this place to stay!!! It was a beautiful setting and the staff could not have been more accommodating and nice. The woman who greeted us who expressed sincere enthusiasm that we were there, the gentlemen (I think Andre was his name) who managed all our luggage, the staff who helped us figure out how to turn our shower on [;)], all seemed to want to provide a great stay for us, and they succeeded!

Authenticity & Character
To be able to stay in a chateau as beautiful, clean and lovely was a treat! The breakfast spread was fabulous!!!!
Location
It had STUNNING views and we LOVED having a pool to unwind after four fun-filled but hectic days in Paris.
Staff
The staff were so friendly and gracious!!!
Cleanliness & Comfort
Spotless!!!
Le Bayeux
Bayeux

The hotel was perfectly situated... close enough the the center hub for an easy walk, and distance enough to not have the night noises of people celebrating.

Authenticity & Character
Space in the rooms.
Location
Close enough to walk everywhere, but enough distance to not hear nighttime revelers.
Staff
Each shifts' staff was friendly, helpful and accommodating!
Cleanliness & Comfort
Very clean!
Auberge Saint-Pierre
LE MONT-SAINT-MICHEL

Super tight quarters!!! Centrally located on the rock which was nice.

Authenticity & Character
Total character - no ac, seagulls and pigeons who could enter one's room since there were no screens on windows!
Location
Room was tight for three.
Staff
Very little by way of dealings with staff. They were kind enough to allow us to leave our luggage in the dining area while we did a tour just before we left.
Cleanliness & Comfort
Maybe screens on the windows. Realistically, any place on the rock has its understandable limitations.
Hôtel Lorette - Astotel
Paris

Although there only one night, the rooms were lovely, clean. The area was very cool. The food/drink spread they have in the lobby for guests was unbelievable and fabulous! The staff was lovely.

Authenticity & Character
The refreshments in the lobby, the beautiful decor, the lovely staff... just terrific!
Location
Very cool area of Paris. Would have liked to explore it more if we'd had the time.
Staff
The night staff desk clerk was super helpful in giving us bags to put our soaking wet clothes (caught in the storm). The hotel had take-out breakfast bags for us which was so lovely since we were leaving so early in the morning.
Cleanliness & Comfort
Spotless!!!!
Activity Reviews
Paris: Illuminations Seine River Cruise
Paris: Illuminations Seine River Cruise
Paris

I loved this! It was such an incredible treat to be able to say that I was able to cruise down the Seine. I liked having the guide point out various sites, but she didn't overdo it! This ride was a highlight for me.

Quality of Experience
It was a great way to end a long day of walking and touring.
Guides, Drivers and Staff
The guide we had was well-versed and did not overdo on all she knew about what she was pointing out.
Transport
We had learned to navigate the Metro quite well!
Half-day Versailles & Gardens private tour
Half-day Versailles & Gardens private tour
France

Can one really put into words how spectacular this place is?! It was BEAUTIFUL! Our guide could not have done a better job of navigating the crowds while simultaneously providing a wealth of information on the history. She also made sure she took pictures with all of us (7).

Quality of Experience
What a stellar piece of history that is being preserved and also providing such beautiful history.
Food
We got sandwiches and baked goods at our local bakery back near our Air BNB.
Guides, Drivers and Staff
Marlene was a FABULOUS guide!! Her humor, her ability to navigate the crowds and the wealth of information she had was incredible.
Transport
Marlene navigated getting us in/out of Paris in crazy traffic while simultaneously pointing out historic places on the way out and back into the city.
Guided Family Tour of Montmartre
Guided Family Tour of Montmartre
Paris

SinSe' was a terrific guide. It was an unexpected treat to see exactly where so many famous artists lived and painted. The stories those cobbled streets and hills own...amazing!

Quality of Experience
I enjoyed the history of the area - the artists, the martyr stories,...
Guides, Drivers and Staff
Sin se' did a great job! Getting to meet up with him via the Metro was a mess.
Transport
See above about navigating the Metro for this particular trip.
Local specialist: Sebastian Prino

Fabulous tours
Australia | Jun 12 - Jul 1, 2025

S
Sallie C.
Denver, CO | Reviewed on Jul 04, 2025
Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on... Read more

Ruth helped us with our trip. I already had some things organized and wanted to include my son who is on vacation work visa. It was not easy to cobble around all of that. But she was patient and it all worked out brilliantly. Every tour we went on was a unique experience and we enjoyed them all tremendously. The bike tour of Sydney was fantastic, the nightime glow worm adventure in Byron bay was amazing and so was kayaking with dolphins. Another fabulous experience was the river float on Mossman river up by Port Douglas. I never thought I would enjoy tours so much.
Cheers to Ruth! Thank you for making that all possible. We would have missed so much without your guidance.

Hotel Review
Own Accommodations Arranged

The Four Seasons in Sydney is amazing. Great service and as an American, rather reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ruth Grau

Paula planned the perfect trip for our family...
Australia | Jun 20 - Jun 29, 2025

K
Karen T.
Richardson, TX | Reviewed on Jul 04, 2025
Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever! Read more

Paula planned the perfect trip for our family to see a little bit of everything that we asked to do! We made wonderful memories that I will cherish forever!

Hotel Reviews
Novotel Newcastle Beach
Newcastle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ibis World Square
Sydney
Authenticity & Character
Location
Staff
Very friendly and helpful!
Cleanliness & Comfort
Mercure Welcome Melbourne
Melbourne

It is tucked away in the middle of Chinatown- fun location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Loved the location and style- great place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

the perfect length- 1 hour- to get a lot of fascinating information.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Barrier Reef Cruise (Snorkeler)
Full Day Outer Barrier Reef Cruise (Snorkeler)
Australia

This whole excursion was such a well organized, planned out trip. The boat ride over had a very informative talk given by one of the marine biologists and the staff was all positive and happy. The lunch was great. While on the floating station, not crowded, and again the staff was helpful and informative, The views underneath of the coral reef were beautiful and stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Great Ocean Road Tour with Lunch
Full Day Great Ocean Road Tour with Lunch
Melbourne

A long day, but completely worth the views and the walk through the rainforest. A bonus stop at a little chocolate shop along the way with beautiful choices.

Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Airport to Cairns Hotel
Cairns Private Transfer Airport to Cairns Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Best of Fitzroy Island
Full Day Best of Fitzroy Island
Cairns

It was not a crowded excursion which was nice. I think going in winter helped! Felt like we were on our own private beach at Nudey Beach

Quality of Experience
Guides, Drivers and Staff
Transport
Cairns Private Transfer Cairns Hotel to Airport
Cairns Private Transfer Cairns Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Full Day Phillip Island & Moonlit + Penguin Plus with Dinner
Australia

Highlight of our time in Melbourne! There is nothing cuter than watching these little penguins come in! The animal sanctuary was fantastic as well- we pet so many kangaroos and wallabies.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sunset Dinner Cruise Window Seat (from Circular Quay Wharf)
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Airport to Hotel
Melbourne Private Transfer Airport to Hotel
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Loved the farm visit along with the gorgeous views up in the mountains. The Botanical Garden was a nice way to end the day as well.

Quality of Experience
Food
My husband loved the meat pie he ordered for lunch!
Guides, Drivers and Staff
Our guide was a perfect mix of info and a funny character!
Transport
Sydney Private Transfer Hotel to Airport
Sydney Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Melbourne Private Transfer Hotel to Airport
Melbourne Private Transfer Hotel to Airport
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams

Our trip planned with Ruth was perfect! Queen...
New Zealand | Jun 29 - Jul 3, 2025

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Karen T.
Richardson, TX | Reviewed on Jul 04, 2025
Our trip planned with Ruth was perfect! Queenstown was a beautiful city and the excursions that we went on were just right! The gondola and luge tickets were just right for the day we arrived. The Milford Sound day tour was amazing- it is a long day but so worth it!! It was a bright sunny day and our tour guide was informative and fun! The Walters Peak Farm and BBQ lunch was a great way to spend our last afternoon- leaving room for some last minute shopping in town and enjoying the beautiful... Read more

Our trip planned with Ruth was perfect! Queenstown was a beautiful city and the excursions that we went on were just right! The gondola and luge tickets were just right for the day we arrived. The Milford Sound day tour was amazing- it is a long day but so worth it!! It was a bright sunny day and our tour guide was informative and fun! The Walters Peak Farm and BBQ lunch was a great way to spend our last afternoon- leaving room for some last minute shopping in town and enjoying the beautiful weather!

Hotel Review
Millennium Hotel Queenstown
queesntown
Authenticity & Character
Location
It is up on a steep hill so easy to walk down to town (~10minutes), but a tougher walk home up the hill.
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

Breathtaking!

Quality of Experience
Our driver, Tommy! He was awesome! And we really lucked out with beautiful weather.
Food
Guides, Drivers and Staff
Transport
Van was perfect size- loved the small group verses a large bus group.
Walter Peak Farm and Gourmet Barbecue Lunch
Walter Peak Farm and Gourmet Barbecue Lunch
New Zealand

BBQ Lunch was great- so many options and loved some of the unique offerings. The farm setting is just quaint and beautiful!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Queenstown Private Transfer Airport to Hotel
Queenstown Private Transfer Airport to Hotel
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Queenstown Private Transfer Hotel to Airport
Queenstown Private Transfer Hotel to Airport
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau

Shout out to KimKim!
Iceland | May 24 - Jun 4, 2025

K
Kelly K.
Seattle, WA | Reviewed on Jul 04, 2025
The entire trip was amazing. The itinerary set up very well. All of the tours and guides were fantastic. The glacier walk was very interesting and the kayaking beautiful. We especially enjoyed the whale watching trip. The guide and Captain were both exceptional and made it very fun. We loved how close we were able to get to the whales We were lucky to enjoy good weather on all the tour days as well. One of our favorite spots was the Við Lónið Guesthouse, and the town of Seyðisfjörður. ... Read more

The entire trip was amazing. The itinerary set up very well. All of the tours and guides were fantastic. The glacier walk was very interesting and the kayaking beautiful. We especially enjoyed the whale watching trip. The guide and Captain were both exceptional and made it very fun. We loved how close we were able to get to the whales We were lucky to enjoy good weather on all the tour days as well. One of our favorite spots was the Við Lónið Guesthouse, and the town of Seyðisfjörður.

The only issue we encountered was the Torg GuestHouse. Once we got it, the room was so small that there was barely any space for our luggage or to walk around. There was also construction going on around the square so it just didn't have a good feel.

All the other hotels were great to nice and we enjoyed our stay at each - especially the ones that had pools to lounge in.

Hotel Reviews
Hótel Grímsborgir by Keahotels
Ásborgir

It is a very spread out property, rooms were large, hot tub available and the breakfast was fantastic.

Authenticity & Character
Beautiful setting and guest room buildings were spread out over the property.
Location
Centrally located to everything we were scheduled to see in the Golden Circle
Staff
Very proper and polite
Cleanliness & Comfort
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

Beautiful property!

Authenticity & Character
Beautiful property with a lovely patio with views and two hot tub pools that many guests, including ourselves enjoy.
Location
Staff
Very helpful
Cleanliness & Comfort
Við Lónið Guesthouse
Seyðisfjörður

It was a fun property!

Authenticity & Character
Old historic building converted into guestrooms.
Location
The views were amazing! Right in town - walk to everything.
Staff
No staff on property but the communication was great!
Cleanliness & Comfort
Very comfortable.
Hótel Laxá
Myvatn

Hotel was nice. Rooms were smaller but had a good view.

Authenticity & Character
Just standard looking property
Location
Staff
Cleanliness & Comfort
Torg GuestHouse
Akureyri
Authenticity & Character
The room and bathroom were so small - barely fit our luggage and bathroom was hard to move around in
Location
Location was good but some construction going on and hard to access.
Staff
No staff on site - could not access the room upon arrival as we never received a code for the door.
Cleanliness & Comfort
Local specialist: Noga Heyman

A Trip of a Lifetime!
Japan | Jun 19 - Jun 29, 2025

Sherri
Sherri Z.
Ashburn, VA | Reviewed on Jul 04, 2025
We just returned from an amazing 10 days in Japan to celebrate our daughter's high school graduation. From our first contact with KimKim and Greg, our trip planner, the process was smooth and efficient. Greg asked great questions and listened to our wishes to plan our itinerary. His knowledge of Japan helped us immensely! He took care of so many things for us - airport pickups, Wifi devices delivered to our outstanding hotels, train tickets with “Fuji view” seats and reservations for... Read more

We just returned from an amazing 10 days in Japan to celebrate our daughter's high school graduation. From our first contact with KimKim and Greg, our trip planner, the process was smooth and efficient. Greg asked great questions and listened to our wishes to plan our itinerary. His knowledge of Japan helped us immensely! He took care of so many things for us - airport pickups, Wifi devices delivered to our outstanding hotels, train tickets with “Fuji view” seats and reservations for dinners and experiences. Some of our favorites were small group activities to make our own chopsticks, learn calligraphy from an expert, eat new foods with a local guide and participate in a tea ceremony in kimonos. His guidance was invaluable and his communication was thorough and timely. When we had an issue with tickets for an event, it was solved within 10 minutes of sending a WhatsApp message. We would definitely use KimKim and Greg if we are ever lucky enough to visit Japan again!

Local specialist: Greg Varga

A life time Aftrican Safari-Kenya & Tanzania
Tanzania | Jun 11 - Jun 25, 2025

Marur Dev
Marur Dev D.
Newark, NJ | Reviewed on Jul 04, 2025
We had used Kim Kim lin 2024 for the tour of Brazil so we used KimKim again in June 2025 to experience the incredible diversity of African wildlife in their natural habitats in Kenya and Tanzania. The itinerary included visit to Amboseli National park with Majestic snow capped Mount kilamanjaro in the background and Maasai Mara reserve, Nakuru Reserve and Lake Naivasha in Kenya and world famous Serengeti National Park and Ngorongoro Caldera in Tanzania. To rest and recharge, we stayed at... Read more

We had used Kim Kim lin 2024 for the tour of Brazil so we used KimKim again in June 2025 to experience the incredible diversity of African wildlife in their natural habitats in Kenya and Tanzania. The itinerary included visit to Amboseli National park with Majestic snow capped Mount kilamanjaro in the background and Maasai Mara reserve, Nakuru Reserve and Lake Naivasha in Kenya and world famous Serengeti National Park and Ngorongoro Caldera in Tanzania. To rest and recharge, we stayed at beautiful lake Victoria in Tanzania. Jospeh worked very well with us to complete the itinerary to our satisfaction.

This is a truly an unforgettable trip of lifetime. June weather was perfect with cool breeze, and partly cloudy conditions helped us throughout our tour. Our Tanzanian guides Festo and Godbless and Kenyan guides George and Sano ( Stanley)
were so special that they made the entire trip an informative and fun. The places to see picked were unique and gave greater insight first hand to life of many beautiful animals in their natural habits to find food and survive in the wildlife . Kudos to KimKim for making the itinerary so that we could see lions, lionesses , and their cubs, cheetahs, leopard, elephants, Buffaloes , giraffes, Rhinos, Hoppos, gazelles, impalas, Zeebras, wothhogs . Despite the change in the rain patterns, we did see a part of Wildebeests migration in Serengeti . Hot Balloon ride over Masai Mara Reserve was awesome.

The sound smells, and the side of African bush will stay with us forever, along with amazing people with the warm and open hearts. Spending a night at the Maji Moto Maasai Cultural camp (Kenya), on traditional leafy beds under the stars in sleeping bags (provided), with the protection of warriors throughout the night is a once in a life time experience.

The range of emotions that we experienced in Safari has always been refreshing for me and to witness as well as share the emotions that are being exhibited by others in the safari vehicle is satisfying to me. Being out in nature for hours, watching raw African wildlife as it unfold in front of our eyes, unedited unscripted unplanned can never be replicated anywhere else. A place where mother nature plays for her role in every outcome.

Only blemish we experiennced in the tour was no hotwater in Serengeti Heritage Luxury Tented Camp. It was challenging to navigate two nights without running hot water or flushable toilets. KimKim should work with Heritage Camp to resolve these issues so that the future traverls will not have challening experiences.

Thank you KimKim for our making dream come through. We are using Kim Kim for our next tour of New Zealand.

Marur Dev,

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.
Authenticity & Character
Location
Isolation and Tranquility
Staff
Very helpful
Cleanliness & Comfort
Kibo Safari Camp
Amboseli

It is simply stunning Logde nestled in wooded lot located near the entrance to Amboseli National Park with majstic snow capped mount Kilamnanjoro in the view. Tented accommdation is excellent and staff os fanstatic. Chief Chef was marvelous. Food varies (both vegeratian and non vegetarian) were amazing and were delicious

Authenticity & Character
Location
Conveniently located near the entrance to Amboseli National Park and ambiance, restuarant and bar settings have a lot of charm
Staff
Staff is very professional, polite, kind and attentive. Staff provided reserved dinining table for two days and remembered our group after the first meeting. Surprise birthday celebrations to one of our tour member was electric.
Cleanliness & Comfort
Speke Bay Lodge
Bariadi

The lodge is simply a beautiful with spacious living room and a bathroom and a loft on the 2nd floor. The staff were friendly and attentive. Phenominal service and food.

Authenticity & Character
All lodges are round shaped with a thached roof which gives an authenticity to the setting, like rusting appears inside the forest.
Location
The Speke Bay Lodge is situated at the bank of Lake victoria with a stunning view of the water and sunn setting. The location is amazing and view from the room is stunning.
Staff
Simply exceptional! Everyone similing all the time and ready to help. Chef cooked amazing vegeration food for our group. Hats off to manager Mr. Noel.
Cleanliness & Comfort
Exteremly clean and amzingly comfortable.
Ashnil Mara Camp
Maasai Mara

This camp is located inside Maasai Mara National Reserve. The lodge nestled inside a dense forest with a picturesque setting and wildlife proximity. The entire lodge site is fenced in and no danger of wild animals entering the property. The wood firepit in the lounge area provided a rustic experience under the cool night air. The close proximity to wildlife, we were able to see many wild animals in one and half days of stay there.

Authenticity & Character
Lodges were built with tent materials with masonry foundation walls that are coverec by tent material. Interior was spacious and authentically decorated. Even the bathroom coutertops and frame around the mirrorw were natural wood. Pavers for the walkways blend with the surrounding vegetation. Bar and firepit are located pefectly to enhance the romantic experience.
Location
The lodge is situated on the bank of Mara River with a majestic view of the flowing water from the lounge. Roaming hippos in the water and sun bathing crocs on the bank were visible from the lounge area which is a unique experience
Staff
Friendly, helpful and awesome
Cleanliness & Comfort
Tumbili Lodge
Olasiti, Arusha

A well designed lodge by passionate owners, with wife being a horticulturist and husband being a chef. The entire lodge is nesteled inside amzing gardens and a cool pool area. Each lodge has beautiful archituctural details with well decorated rooms.

Authenticity & Character
Tranquil and relaxing oasis.
Location
Tranquil and gated and coveniently located near Arusha and Ngorongoro Conservation area. .
Staff
All area helpfull and professional.
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

The camp as good as it was advertised to depict the true nature of Maasai tribes. The hotwater system to the comminity shower from a natural hotwater springs is simply authentic, hence the name Maji (water) Moto (hot), hot water in Swahili laungu. The lodge its self built with natural material such mud wall and thatched roof and an open porch in the front is authentic as it can be.

Authenticity & Character
A visit to hot springs, to widow village with local traditional life with bead making and manyatta homes, and to a comminuty school provided us a window to the authencity of the Maasai Culture and tradition. A trek on the mountain slope to a forest bush campsite, spending evening with Maasai warriors around the bonfires and sleeping on maasai built leaves bed with sleeping bags and blanket under the night stars and watchfull eyes of Maasai guard is truly an authetic experience. Enjoyed the songs, stories and blessings by the Warriors and elders around the campfire was an eyeopener. Locally brewed Maasai beer with alacia roots, honey and herbs was as good as it can be. .
Location
The camp is beautifully situated inside a 200 acre of forested Maasai land /mountains to experience the Maasai Culture in an authentic setting.
Staff
Friendly, humble and helpful.
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

Fabulous hotel nestled inside the Nakuru National Park. A well designed place near the Lake Nakura. Ambiance in and around the property is fantastic. Friendly staff and wide range of food options. Room were clean . Although it was not an issue for us, it may be challening for some people to climb up the numerous steps to reach rooms from the dining area or reception. Directional signs could be placed at thes stragetic locations and could be well illuminated

Authenticity & Character
Location
Easy access to game drives and provided ample opportunity see Rhinos at close proximity. Drive around the Lake Nakuru provided glimses to numerous birds livnig in the lake.
Staff
Cleanliness & Comfort
Embalakai Authentic Ngorongoro Camp
Karatu

The tent strucctures of the Camp were set up nicely on the slope of a mountain valley with an imperssive view of the sun setting over the valley. Although I loved walking up and down hill from the reception/dining strucure to the our tent, it may be challening to others to walk up the hill. Since the staff was quick to move our luggage from the safari vehicles to and from the tents, we found it very helpful. The product quality was consistently outstanding and exceeded our expectations.

Authenticity & Character
The entire setting fits the geogrphy of Ngorongoro Conservation area with numerous girafes roaming the forest around the tents and we were able to hear the Hynea calls in the night.
Location
The view of the mountail valley with lush green coverage from the porch of each tent is amazing.
Staff
The staff was professional and very helpful. Many of the employees are from Maasai Tribes who have compteletly imperssed us with their professionalism and cutomer service. Many of them walk 30 kilometers to go back to their homes during the holid ays and return to workplace . They are highly dedicated , hardworking and impressive.
Cleanliness & Comfort
Serengeti Heritage Luxury Tented Camp

As I indicated in my intitial review of KImKim, one of the biggest disspointments of this place was the lack hot water shower and flushable toilets which did not work properly during our stay. Staff was not helpful in resolving the hot water issues and flusable toilets . One of the reasons for lack of hot water is a single solar powdered water tank supplying hot water to two tents. With occupants in one tent used the water first, the occupants in the second tent will have no hot water. In addition, cloudy days excesbrated the sitution as the solar panel was not able to heat the water to higher temperature. Also, there seems to an issue to pump system due to lack of vacuum breaker in the water supply lines. Water flow apepars to stop whenever vacuum is created in the water supply pipes. You will need a qualified plumber to resolve these issues.

Authenticity & Character
The location is truly authentic where we we would awakened by hyneas calls or roaring of lions in the early mornings as they pass by our tents. We felt completely safe as we were escorted by a Maasai warriors to and from the tent to the Lounge / dining hall in the night. The presence of Maasai warriors was unique experience to us.
Location
Location is magnificient with all tents built inside the Serengetti park with no fence. The camp is situated in a stunning parot of Serengti and tent settling allows Giraffes walking right next to the tents and monkeys play around the tents.
Staff
Staff was excellent and supportive (except for hot water issue)
Cleanliness & Comfort
See comments on hot water shower and flusable toilets.
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 05, 2025
Dear Marur Dev, Thank you so much for taking the time to share your detailed and heartfelt feedback on your June 2025 safari through Kenya and Tanzania. We are truly honored that you chose KimKim again after your Brazil trip, and thrilled to hear how unforgettable this experience was for you. Your vivid description — from the breathtaking views of Mount Kilimanjaro and the spectacular wildlife sightings in the Maasai Mara, Serengeti, and Ngorongoro, to the special night at Maji Moto Maasai... Read more

Dear Marur Dev,

Thank you so much for taking the time to share your detailed and heartfelt feedback on your June 2025 safari through Kenya and Tanzania. We are truly honored that you chose KimKim again after your Brazil trip, and thrilled to hear how unforgettable this experience was for you.

Your vivid description — from the breathtaking views of Mount Kilimanjaro and the spectacular wildlife sightings in the Maasai Mara, Serengeti, and Ngorongoro, to the special night at Maji Moto Maasai Cultural Camp — is exactly what we hope our travelers will carry with them. We are delighted that Festo, Godbless, George, and Stanley made such a positive impression and enriched your journey with their knowledge and warmth.

It is wonderful to know the weather, the carefully chosen locations, and the authentic wildlife encounters met and exceeded your expectations, including witnessing a portion of the wildebeest migration and enjoying the unforgettable balloon ride over the Mara.

We do, however, sincerely regret the inconvenience you faced with the hot water and toilet facilities at Serengeti Heritage Luxury Tented Camp. Your feedback is invaluable, and we will work closely with our partners at Heritage Camp to address these issues, ensuring future guests have a more comfortable experience.

Thank you again for trusting us to help make your dream safari a reality. We are excited to assist you with planning your next adventure to New Zealand, and we look forward to helping create more lifelong memories for you.

Warm regards,
Joseph

Robert & Staff are TOP NOTCH
Croatia | Jun 24 - Jul 3, 2025

A
Ardon S.
Chicago, IL | Reviewed on Jul 04, 2025

Robert did an excellent job of organizing this trip and was always very prompt with responses to questions and issues we raised. All the guides and drivers were very timely, came to our assistance very effectively, despite the crowds and our limited knowledge of travel practices and helpful with expected activities. The assistance was always friendly and knowledgeable. The facilities and associated activities we were always top notch, with appropriate support information.
Reservations were timely and modified as required.

Local specialist: Robert Pinčević

Alex and Nick planned a great trip.
Norway | Jun 27 - Jul 3, 2025

Emily
Emily P.
Dallas, TX | Reviewed on Jul 04, 2025
Alex and Nick planned a great trip. Communication was easy, timely, and useful. Only minor hiccups, but they were handled quickly. The next time I need travel booking help, I will use kimkim. Read more

Alex and Nick planned a great trip. Communication was easy, timely, and useful. Only minor hiccups, but they were handled quickly. The next time I need travel booking help, I will use kimkim.

Hotel Reviews
Scandic Grand Tromsø
Tromsø

Hotel offered exactly what we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nordis Suites
Svolvær

Beautiful view of the harbor.

Authenticity & Character
Location
Be sure to have the taxi drop you off near the Nordis restaurant. We were dropped off at the wrong location, but it was only a short walk to the correct place. Building is close to everything in town.
Staff
We did not interact with staff except to call and get our apartment code. It would be helpful if they had What'sApp.
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Tromsø
Welcome to Tromsø
Tromsø

Tromsø is a wonderful small city. Beautiful views. Very easy to each airport bus to city center.

Quality of Experience
Midnight Sun Cruise
Midnight Sun Cruise
Tromsø

Beautiful views. The guide on the boat was really funny and knowledgeable about the local area. She was great.

Quality of Experience
Locals Guide to Svolvær
Locals Guide to Svolvær
Svolvær

Small town, but one of the most beautiful places I've ever seen.

Quality of Experience
Husky Puppy Training Visit
Husky Puppy Training Visit
Tromsø

So much fun. Really nice facility. Beautiful views on hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Arctic Cathedral Visit
Self-Guided Arctic Cathedral Visit
Tromsø

Such a beautiful church.

Quality of Experience
Explore Tromsø
Explore Tromsø
Norway

Nice, walkable city.

Quality of Experience
Private Lofoten Floating Sauna Experience
Private Lofoten Floating Sauna Experience
Svolvær

Really nice sauna. Try the polar plunge at least once.

Quality of Experience
Guides, Drivers and Staff
Transport
We walked and did not use transport. It is a short walk from the main harbor area.
Trollfjord Cruise by Electric Boat
Trollfjord Cruise by Electric Boat
Svolvær

Incredibly beautiful even though it was raining and cold. Guides were very knowledgeable, friendly, and nice.

Quality of Experience
Local specialist: Alex Mottler

Stress free trip to Norway!
Norway | Jun 18 - Jun 27, 2025

Jennifer
Jennifer W.
Dallas, TX | Reviewed on Jul 04, 2025
Our trip to Norway was planned out in steps with Alex who asked us questions and planned a trip tailored to our likes.
The trip was stress free! It was all planned with some down time in between the bigger events.
The app was easy to use and we enjoyed our tour of Norway!
I would highly recommend using KimKim!
Read more

Our trip to Norway was planned out in steps with Alex who asked us questions and planned a trip tailored to our likes.
The trip was stress free! It was all planned with some down time in between the bigger events.
The app was easy to use and we enjoyed our tour of Norway!
I would highly recommend using KimKim!

Hotel Reviews
Scandic Byporten
Oslo

Great location and nice hotel.

Authenticity & Character
Charming
Location
Central to Oslo and by the train station
Staff
Asked twice to have our safe reset so we could use it. They didn’t get to it
Cleanliness & Comfort
Very clean
Dragsvik Fjordhotell
Balestrand

Stunning hotel, family run and very friendly. Don’t miss out on their amazing dinner! The views were amazing and the rooms were roomy and clean.

Authenticity & Character
Run by a local family with locally sourced food and decor
Location
Staff
Cleanliness & Comfort
Wangen Apartments by Fjord Resort
Aurland

Amazing location with an outstanding view of the fjord. Clean rooms and comfortable

Authenticity & Character
Location
Cleanliness & Comfort
Scandic Torget
Bergen

Nice hotel in the city right off of the pier. Small rooms but clean and comfortable.

Local specialist: Alex Mottler

A lovely 2-week vacation in The Netherlands
The Netherlands | Jun 12 - Jun 24, 2025

Nancy
Nancy A.
North Atlanta, GA | Reviewed on Jul 04, 2025
Had a lovely 2-week vacation in The Netherlands, primarily in Haarlem and The Hague. This was my second trip to the Netherlands and my husband's first. Every time I go, I fall more in love with the Dutch way of living! Our travel specialists, Nadine and Bas, were amazing and always helpful when we needed them. I would definitely recommend them whether you want a very organized, fully packed trip or a more laid back, open ended one. They really take good care of you! Read more

Had a lovely 2-week vacation in The Netherlands, primarily in Haarlem and The Hague. This was my second trip to the Netherlands and my husband's first. Every time I go, I fall more in love with the Dutch way of living! Our travel specialists, Nadine and Bas, were amazing and always helpful when we needed them. I would definitely recommend them whether you want a very organized, fully packed trip or a more laid back, open ended one. They really take good care of you!

Hotel Reviews
Boutiquehotel Staats
Haarlem

My favorite hotel in all of The Netherlands! Each room is unique and fanciful. The breakfast is delicious and the staff could not be more friendly and welcoming.

Authenticity & Character
Creative and unique
Location
Just 2 blocks from the train station and 3 blocks to the historic district
Staff
Kind and welcoming
Cleanliness & Comfort
Hotel des Arts
Amsterdam-Centrum

Building dates back to the 1700s. Charming and quaint, it is in a great location. About one block from the (spotless) metro. Convenient to seeing many sites in Amsterdam. Friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mai Amsterdam
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Beijers
Utrecht
Authenticity & Character
Beautiful! Each room is unique in it's own way.
Location
Staff
Cleanliness & Comfort
Due to the historic nature of the hotel, there is no AC. Probably not an issue for some, but just know this when you are making your plans.
Activity Reviews
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

Can't live without this! Makes travel within the country so easy!

Haarlem - cycling to the beach
Haarlem - cycling to the beach
The Netherlands

The bike culture in the The Netherlands is the envy of the world and for a good reason!

Quality of Experience
Local specialist: Nadine Hikisch

Our interactions with the team including Cath...
Ireland | Jun 17 - Jun 27, 2025

K
karen h.
Boston, MA | Reviewed on Jul 03, 2025
Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.
Read more

Our interactions with the team including Cathy and Stephen were most positive. Stephen provided wonderful support in the planning and he and Cathy were most helpful in trouble shooting when we had issues.
Our walking tours were exceptional in Dublin, Kinsale and on Achill Island. The tour guides were extremely open to questions and in engaging with us. We learned so much from them.

Hotel Reviews
Castle Hotel
Dublin

This hotel was more than adequate and in a great location. The breakfasts were amazing and the staff helpful

Authenticity & Character
Older hotel but well preserved
Location
Easy to walk around the city
Staff
Cleanliness & Comfort
The room was a little crowded and warm but we had a fan.
Granville Hotel

Lovely older hotel

Authenticity & Character
Nice older hotel. Large rooms and very comfortable
Location
Close to everything we planned to explore
Staff
One of the managers went out of his way to help
Cleanliness & Comfort
Very comfortable
The Montenotte
Cork

The hotel looks wonderful. When we arrived we were welcomed by staff. However the room was a disappointment. We could hear the band playing and I called the desk after 11 and they responded in a way that was not very helpful. Also the room was obviously a smoking room and had a strong cigarette smell. We were moved the second night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Designate smoking rooms, deal with the noise from the music late at night
Foley's Townhouse Killarney
Killarney

Great location, comfortable room and friendly staff

Authenticity & Character
Location
You can walk to restaurants and music. Great parking on premises
Staff
The people were helpful and friendly
Cleanliness & Comfort
Wyatt Hotel Westport
Westport

Great location in the center of town. Easy to walk to the Westport house

Authenticity & Character
Well run , comfortable rooms
Location
Staff
Front desk staff. Very short stay for ud
Cleanliness & Comfort
7 Cross Street Boutique Hotel
Galway

This was a bad experience. When we were shown the room I noticed ear plugs and when I asked about the noise issue the response was that it should be ok for a Wednesday night. The yelling on the street and the music was so loud and did not end until after2. The street cleaners started at 5:45 AM

Authenticity & Character
The rooms were so tiny and uncomfortable
Location
Do not book a room
Staff
Cleanliness & Comfort
Cleanliness fine- lacked comfort
Local specialist: Cathy Geoffroy

Amazing Trip
Peru | Jun 19 - Jun 29, 2025

Phillip
Phillip W.
Atlanta, GA | Reviewed on Jul 03, 2025
Luis was exceptional. He gave us his undivided attention every moment of every day we were with him. His knowledge of the history and culture of the Cusco/Sacred Valley region facilitated extremely education experiences, and his energy kept us active and ensured days full of adventure. Though we spent less time with them, our guides in Lima and the Altiplano were wonderful too. Read more

Luis was exceptional. He gave us his undivided attention every moment of every day we were with him. His knowledge of the history and culture of the Cusco/Sacred Valley region facilitated extremely education experiences, and his energy kept us active and ensured days full of adventure. Though we spent less time with them, our guides in Lima and the Altiplano were wonderful too.

Hotel Reviews
Terra Andina Mansion Colonial
Cusco

The breakfasts and staff were very good. Unfortunately, the accommodations left quite a lot to be desired. The room was very cramped, had no windows or other means of ventilation, and was way too warm at night. There was no room for unpacking luggage. The bathroom smelled of sewage. The hot water was unreliable. And, the soap and shampoo dispensers remained empty, despite our requests that they be refilled. The building has a beautiful interior, but we would opt for a Motel 6 over such an uncomfortable facility.

Authenticity & Character
Beautiful colonial interior
Location
Close to main square, market, and other attractions
Staff
Cleanliness & Comfort
Cramped. Sewage smell. Hot at night. No window or other means of ventilation.
Urubamba Ava Valle Sagrado Spot
Urubamba

Beautiful rustic hotel with great staff. Unreliable hot water and no bathroom ventilation.

Authenticity & Character
Pleasantly rustic
Location
Close to town and restaurants
Staff
Great staff
Cleanliness & Comfort
Very comfortable except for lack of hot water and bathroom ventilation
Sonesta Posadas del Inca Puno
Puno

Beautiful view, great staff, good restaurant, comfortable room. More modern than our other accommodations while in Peru.

Authenticity & Character
Location
Lakefront with mountain view
Staff
Very helpful
Cleanliness & Comfort
Tierra Viva Miraflores Larco
Lima

The accommodations were comfortable, and the locations was convenient. There was no electricity or hot water the first night.

Authenticity & Character
I'm not sure what's meant here by authenticity. This is a modern boutique hotel without a lot of character, but it was comfortable. The breakfast was good.
Location
Close to restaurants and a short drive to Barranco.
Staff
The staff were courteous.
Cleanliness & Comfort
The room was comfortable, but the lack of electricity the first night was a little inconvenient. The room was clean.
Tierra Viva Machu Picchu
Machu Picchu

Beautiful hotel in a great location. Close to all the in-town attractions. Very friendly staff.

Authenticity & Character
Modern but with a lot of character. Spacious room. Welcoming entrance atrium with an interesting glass door elevator.
Location
Close to everything in Aguas Calientes.
Staff
The staff were very helpful.
Cleanliness & Comfort
The accommodations were clean and comfortable.
Activity Review
Walking food tour at Barranco
Walking food tour at Barranco
Lima

Ceci was a great guide. The tour was very informative, and we got to try quite a lot of different foods. Most of the food was prepared in front of us with the chefs explaining the process as they went. Barranco is beautiful. A must-do tour.

Quality of Experience
Great guide, beautiful area, great food, and helpful demonstrations and explanations.
Food
All the food was great.
Guides, Drivers and Staff
Ceci told us about her and her families experiences and customs with particular foods and drinks. This helped us to understand the food within the greater context of the local culture. All the chefs and hosts were courteous and eager to provide detailed explanation.
Transport
It was a walking tour, which suited us and made for a more relaxing experience.
Local specialist: Jimena Salazar
Jimena
Jimena Salazar
Local specialist in Lima, Peru | Replied on Jul 04, 2025
Hi Phil! Thank you so much for your nice review. We’re really happy to hear that you had a wonderful trip overall and that each of your guides made the experience memorable for you and Melyssa. I also appreciate your honest feedback about the hotels. I’m glad you loved Sonesta Posadas in Puno and had a good experience with the staff at Ava Valle and Terra Andina. I’m sorry that the cleanliness and comfort at those two hotels didn’t fully meet your expectations. Wishing you all the best in... Read more

Hi Phil!

Thank you so much for your nice review. We’re really happy to hear that you had a wonderful trip overall and that each of your guides made the experience memorable for you and Melyssa.

I also appreciate your honest feedback about the hotels. I’m glad you loved Sonesta Posadas in Puno and had a good experience with the staff at Ava Valle and Terra Andina. I’m sorry that the cleanliness and comfort at those two hotels didn’t fully meet your expectations.

Wishing you all the best in your future travels. And if you ever plan to come back to Peru, I’d be very happy to help you again!

Best,
Jime

Fun in Greece
Greece | Jun 18 - Jun 29, 2025

M
Margaret M.
Newark, NJ | Reviewed on Jul 03, 2025
Athens- problems w Gatsby hotel but kimkim issues a partial refund which was great. Mythology tour of acropolis with Michael was stellar. Hotel in chania was so unique, great hospitality and delicious breakfast. Cretan cooking class was way too long and food not so tasty. Samaria gorge and guide was fantastic. Should have told us to bring flip flops for beach at the end because sand was very hot. Knossos and guide fantastic. Added wine tasting since not much else to do in Archanes. Loved... Read more

Athens- problems w Gatsby hotel but kimkim issues a partial refund which was great. Mythology tour of acropolis with Michael was stellar. Hotel in chania was so unique, great hospitality and delicious breakfast. Cretan cooking class was way too long and food not so tasty. Samaria gorge and guide was fantastic. Should have told us to bring flip flops for beach at the end because sand was very hot. Knossos and guide fantastic. Added wine tasting since not much else to do in Archanes. Loved hotel and the restaurant below in Naxos. Loved e-bike tour. Overall loved this trip.

Hotel Reviews
Manili Boutique Suites & Villas
Archanes

Nice rooms but the ones facing the street are loud.

Authenticity & Character
Pool nice but not enough seats
Location
Not much in town or nearby.
Staff
Cleanliness & Comfort
Domus Renier Boutique Hotel
Chania, Crete

Great view and amazing breakfast.

Authenticity & Character
Historical
Location
View
Staff
Cleanliness & Comfort
Avgoustos Suites
Naxos

Amazing room and deck with daybed and chairs. Hot tub was too hot for the weather.

Authenticity & Character
Location
Near beach and restaurant below was great
Staff
Got chairs on the beach. Prompt service.
Cleanliness & Comfort
Activity Reviews
Private Hike to Samaria Gorge
Private Hike to Samaria Gorge
Chania

Challenging but well worth it! One of our best days.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Loved it! Guide was fun and sang for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Cretan Cooking Experience
Traditional Cretan Cooking Experience
Chania

6 hours and not much cooking. Wine tasting was a few sips of wine and no details. Hosts were charming but food was bland. We had to sit through 45 min history lesson. I was a bit perplexed.

Local specialist: Siena Mueller

Best trip of our life! Sarah was thoughtful,...
Croatia | Jun 20 - Jun 26, 2025

Kate
Kate P.
Seattle, WA | Reviewed on Jul 03, 2025
Best trip of our life!
Sarah was thoughtful, responsive, and thorough. With only a few brief conversations, she totally nailed planning the perfect, customized trip for my husband and I. I’d you are headed to Croatia, you need to talk to Sarah!
Read more

Best trip of our life!
Sarah was thoughtful, responsive, and thorough. With only a few brief conversations, she totally nailed planning the perfect, customized trip for my husband and I. I’d you are headed to Croatia, you need to talk to Sarah!

Hotel Reviews
Villa Split Heritage Hotel
Split

The feel of a bnb at a hotel. Everything was clean, updated, and the staff went above and beyond. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Neptun Dubrovnik
Dubrovnik

If you are looking for an over the top resort, this is it.

Authenticity & Character
Big, resort style feel. Not friendly and warm like every other place we stayed in Croatia.
Location
3.5 mile walk into the old town and far from any local shops or restaurants.
Staff
Unfriendly and boarder line rude. Our key did not work multiple times and we continued to have it replaced. They dismissed our concerns and said it was because we put it next to our cell phone (we didn’t.) The ATM in their lobby stole €50 from us and they were unhelpful. They did not greet us or smile and seemed constantly annoyed if we had questions.
Cleanliness & Comfort
Very clean and full of anything you could possibly need. You can certainly find anything your heart desires at the breakfast, as well.
Heritage Hotel Dea
Hvar

Everything was just perfect about this place! The staff were kind, the breakfast was delicious, the amenities were beautiful, and it was so clean! We can’t wait to return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Korsal
Korčula

Excellent stay here while we were in our honeymoon. The staff was so kind, the location is an easy walk to the downtown, and the view was lovely. The amenities were clean and updated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Kayaking Excursion
Half Day Kayaking Excursion
Korčula

Boris was amazing!!

Korcula to Dubrovnik (via the Peljesac Peninsula & Ston for wine and oysters!)
Korcula to Dubrovnik (via the Peljesac Peninsula & Ston for wine and oysters!)
Korčula

Our driver, George, Dobo the oyster man, and the vineyard family were some of our favorite people on the trip. So kind, we learned so much, and enjoyed each experience. **I would not recommend this for anyone that gets car sick.

Local specialist: Sarah Cosic

What an amazing trip! Martina worked closely ...
Italy | Jun 14 - Jul 1, 2025

Susan
Susan B.
Houston, TX | Reviewed on Jul 03, 2025
What an amazing trip! Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence. She gave great ideas and scheduled wonderful drivers like Ileana and Simone to get us from the train station to our hotels. When our train cancelled in Pisa, Lorenzo at KimKim made sure we got picked up and got us to our hotel in Santa Margherita. We had the most amazing tour guide, Elisabetta, in Santa Margherita take us on a... Read more

What an amazing trip! Martina worked closely with me to plan our trip to Italy, from Rome to Santa Margherita, to Cinque Terre, to our villa, and ending in Florence. She gave great ideas and scheduled wonderful drivers like Ileana and Simone to get us from the train station to our hotels. When our train cancelled in Pisa, Lorenzo at KimKim made sure we got picked up and got us to our hotel in Santa Margherita. We had the most amazing tour guide, Elisabetta, in Santa Margherita take us on a beautiful walk to Portofino. And Martina's suggestion of an evening trip to Camogli was spot on. We loved watching the sunset there. Our boat tour in Cinque Terre was fabulous with Fish and Chill and the list goes on and on. Everything was thoughtfully planned and well executed. I will use KimKim again for sure.

Local specialist: Martina Venturi

Fabulous Greece adventure!
Greece | Jun 17 - Jun 26, 2025

F
Fran S.
Denver, CO | Reviewed on Jul 03, 2025
Our family had a fabulous trip to Greece! Erica took time with us to discuss what we were looking to do and created an amazing itinerary! Everything was perfectly planned from the activities to the shuttles. Thank you Erica and Lea for helping us take this wonderful vacation! Read more

Our family had a fabulous trip to Greece! Erica took time with us to discuss what we were looking to do and created an amazing itinerary! Everything was perfectly planned from the activities to the shuttles. Thank you Erica and Lea for helping us take this wonderful vacation!

Hotel Reviews
Aloni Hotel
Paros

Wonderful location and amazing staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Irida Luxury Apartments
Naxos

Great location, close to the sea and great restaurants, very clean, and a fabulous staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elia Ermou Athens Hotel
Athens

Great location in downtown Athens. Fabulous and very helpful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marble Carving Workshop
Marble Carving Workshop
Paros

This was a really fun activity for our teenagers! Very memorable and we each left with a unique piece!

Quality of Experience
Guides, Drivers and Staff
Transport
Kolymbithres Beach E-Bike Excursion with Picnic
Kolymbithres Beach E-Bike Excursion with Picnic
Paros

This was a great activity for our family! Ages 11,14 and 16. Biking the backroads of this Greek Island was very fun for all of us. The beach time and picnic were amazing. Would definitely recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Old Town Food Walk
Old Town Food Walk
Naxos

This was really fun for our family! Even the teenagers had a good time. Our guide Natasha provided an amazing walking tour of the town’s history and food and the samples and dinner were fabulous!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Great historical walking tour! Would definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos

Our trip to Iceland was incredible.
Iceland | Jun 14 - Jun 23, 2025

Stephanie
Stephanie B.
Canada | Reviewed on Jul 03, 2025
Our trip to Iceland was incredible. We were 6 adults who travelled the Ring Road, 2550kms in total! We were fortunate to have Gummi as our travel advisor and local fixer. From start to finish, Gummi was a great help. WE had only two issues during our entire trip and Gummi was very quick to respond and to smooth out the problems. He picked some wonderful hotels for us to stay in. Our favourites were the Hotel Ranga, Hotel Jokulsarlon, and the Hotel Husafell. He arranged for us to drive a... Read more

Our trip to Iceland was incredible. We were 6 adults who travelled the Ring Road, 2550kms in total! We were fortunate to have Gummi as our travel advisor and local fixer. From start to finish, Gummi was a great help. WE had only two issues during our entire trip and Gummi was very quick to respond and to smooth out the problems. He picked some wonderful hotels for us to stay in. Our favourites were the Hotel Ranga, Hotel Jokulsarlon, and the Hotel Husafell. He arranged for us to drive a Toyota Proace via Blue Car Rentals, which was perfect for the group. It was quite easy on fuel too. Our tours were also quite good, although the Katla ice cave is less of a cave and ore of a smaller hole due to ice melting and deterioration. All of our small tour guides were terrific. The lava cave experience in Vidgelmir was particularly fantastic. Also important were the detailed notes that Gummi provided about parking, facilities at the places we visited, and other relevant information. Our days were quite filled, and we mostly felt like we saw the main highlights of Iceland, and a bit more. That said, by the latter part of our trip, we opted not to drive around the entire Snaefellnes peninsula in order to enjoy a more leisurely day. Gummi arranged for us to experience four of the famous Iceland thermal baths. I added two more: the Secret Lagoon and the Lysulauger algae bath. For some of the group, it was their first and only trip to Iceland; for others, we will return again!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 03, 2025

Thank you for the kind words, Stephanie. I am happy to hear that you were happy with the trip and that everything went smoothly.
The Katla ice cave is constantly changing, as meltwater re-shapes the cave and its environment, I am sorry to hear it didn't compleately live up to expectations, but such is nature I guess.
It makes my day knowing that some of you are already thinking about returning! There's so much to see and do in Iceland!
Until next time!

Portugal is a full of Pride and History
Portugal | Jun 18 - Jun 26, 2025

L
Luis B.
Flagami, FL | Reviewed on Jul 03, 2025
Overall it was a good experience. All the logistics of moving us from place to place and all the tours were well executed. the hotels, except for one was very nice. Miragem in Cascais was great, except the pool was freezing. Liberdade Porto Bay in Lisbon was excellent. Conde Azevedo Palace, a very rustic location, was not up to our standards and when I complained to Across Portugal, the provider, there was not much they could do that would not cost me an arm and a leg. I was a touch... Read more

Overall it was a good experience. All the logistics of moving us from place to place and all the tours were well executed. the hotels, except for one was very nice. Miragem in Cascais was great, except the pool was freezing. Liberdade Porto Bay in Lisbon was excellent. Conde Azevedo Palace, a very rustic location, was not up to our standards and when I complained to Across Portugal, the provider, there was not much they could do that would not cost me an arm and a leg. I was a touch offended that the young lady said it was the 2nd best hotel in Porto. I can guarantee that the second best hotel in Porto does not have creaky floors, smelly refrigerator, dirty walls and insufficient hot water to fill a tub. It also had its share of bugs including a spider in our bed. it made our 3 days in Porto unpleasant to say the least and no compensation was offered or considered. Places worth seeing, Obidos, The Pacheca winery, Duoro valley, Nazare, Cascais. Places that underwhelmed, Pena Palace and the adjacent town.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 04, 2025
Dear Luis,
Thank you so much for taking the time to share your detailed feedback with us.
We are truly glad to hear that overall, you had a positive experience - from the smooth logistics and well-organized tours to your enjoyment of locations like Óbidos, Douro Valley, Nazaré, and Cascais. It’s especially nice to know you appreciated the Miragem in Cascais (despite the chilly pool!) and the excellent stay at Liberdade Porto Bay in Lisbon. It’s wonderful to know you enjoyed so much of the... Read more

Dear Luis,
Thank you so much for taking the time to share your detailed feedback with us.

We are truly glad to hear that overall, you had a positive experience - from the smooth logistics and well-organized tours to your enjoyment of locations like Óbidos, Douro Valley, Nazaré, and Cascais. It’s especially nice to know you appreciated the Miragem in Cascais (despite the chilly pool!) and the excellent stay at Liberdade Porto Bay in Lisbon.

It’s wonderful to know you enjoyed so much of the journey, but it’s unfortunate that the apartment at Conde Azevedo Palace let you down and negatively affected that portion of your trip.

Upon receiving your complaint during the trip, we promptly contacted the accommodation unit. We understand that a room change was arranged in response, though it’s clear that even with this adjustment, the accommodation still did not meet your expectations. We regret the discomfort and inconvenience this caused.

Regarding the comment that Conde Azevedo is the “second-best” property in Porto, we believe the representative was referring to its TripAdvisor ranking - where it is currently listed as #2 out of 202 apartment/condo-style accommodations.

Your feedback is incredibly valuable to us. It will help us provide a better experience for future travelers. Thank you again for your honesty - it helps us uphold and improve the standard of service we strive to provide.

Your Friend in Portugal - Pedro

The entire Kym Kim team did a great job. The ...
Malaysia | Jun 14 - Jun 30, 2025

B
Byron F.
Slidell, LA | Reviewed on Jul 03, 2025
The entire Kym Kim team did a great job. The things that really stood out for me personally are as follows: 1. Helen, who was one of the guides at the canopy tour did an excellent job of hanging back at the end of the line where I was struggling along because of my Parkinson’s disease. She was very encouraging and supportive, but did not attempt to push me ass doing something I didn’t want to do or wasn’t comfortable. As it turns out I did in fact cross all of the bridges on the canopy... Read more

The entire Kym Kim team did a great job. The things that really stood out for me personally are as follows:

1. Helen, who was one of the guides at the canopy tour did an excellent job of hanging back at the end of the line where I was struggling along because of my Parkinson’s disease. She was very encouraging and supportive, but did not attempt to push me ass doing something I didn’t want to do or wasn’t comfortable. As it turns out I did in fact cross all of the bridges on the canopy tour and it was amazing. On our way back we had a really good personal discussion about Parkinson’s disease, it turns out that Helen‘s mother has Parkinson’s disease as well. So we ended up talking about all of the work that the caregivers have to do to support a Parkinson’s patient in the family. It was a very real and touching discussion. I appreciated her honesty and her wellness to share.

2, on a lighter note, Layne provided a great experience of buying all the ingredients for lunch at the market and then taking him home for her and her mother with the help of several other people made us this fabulous lunch. But it was the richness of the discussion, especially with lanes, mother, who clearly is the matriarch of the family that made much so special.

3. By far, Sylvester was the biggest highlight of them all. When it was clear that I had a serious medical condition in my left eye that required immediate attention. He was on top of the situation from the beginning to the end and stayed with me and my wife, every step of the way. I especially appreciate his support from my wife. I’m not sure if she would’ve held it together if it hadn’t been for Sylvester. He made it quite clear that he was there to remove any barriers and help us get to Singapore to get medical help as soon as possible. He helped us understand, not only the policies and procedures but at times also the politics around how to get things done in the Malaysian system. He was excellent at offering a third alternatives that might help us achieve our goals quicker and better but he also let us make the final decisions. It was clear that he had management support this endeavor as no obstacle was too big for him to tackle. We will be indebted to him for the rest of our lives. As it turned out, I had a very successful surgery and the doctors expect I will recover to 90% of my vision in my left eye. Without his help, it could’ve easily been an entirely different outcome. And lastly, I want to thank Nick for developing such a caring culture in his organization and other senior leaders as well or their critical role in the behind the scenes Support of all the help that Sylvester provided to us. Of course the help was not limited to Sylvester, we got support from the office staff. The on-site staff, etc., if you ever need someone to talk about what a caring culture looks like in the action and how Kym Kym exemplified carrying culture, I would be happy to share my story and experiences with others. do some, it may not seem like that big of a deal. But letme insure you that when you lose virtually 100% of the vision in one eye and you’re not sure if it’s gonna be permanent or not. You are so preoccupied with worry and fear about the loss of your vision, that it is hard to focus on solving the immediate problems at hand to enable you to get the medical care you need. So the role that Sylvester played is not only essential because we were in a foreign land far away from home. But it was also essential because we were not in the best mental frame of mind to sort things out and make the best decisions on our own. I will be forever grateful to you and your team for the support we received which was certainly way beyond the minimum that could be expected. Please share as you see it. Thanks for everything, Byron.

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Jul 04, 2025

Hey Byron,

Thanks for your review. I know part of your trip was very stressful and I can only imagine what you were feeling in terms of worry and stress. I am happy that I could support you and Debbie from a distance and that Sylvester (and the rest of the team in the background) was on the ground to take care of you both in Lahad Datu.

I will pass on your feedback to the team members, I am sure they will be happy to read your comments.

Once again, thanks for taking this trip with us!

Regards,
Nick

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