Kimkim Trip Reviews

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Trip to jordan, Jordan - Oct 6 - Oct 14, 2019

Traveler: King-Wey H. - Local specialist: Amanda Qardan

I cannot fault the quality of service provided by Amanda.
Planning a trip to Jordan is quite a daunting task. It was also going to be our honeymoon so the pressure was on!

My partner and I aren't the most organised people in the world, so we only started to look into planning our trip a couple of months before our wedding. Unsurprisingly, this was a very busy time for us...!

As soon as got in touch via kimkim, Amanda immediately took on the burden of honeymoon planning. She was efficient,... read more

I cannot fault the quality of service provided by Amanda.
Planning a trip to Jordan is quite a daunting task. It was also going to be our honeymoon so the pressure was on!

My partner and I aren't the most organised people in the world, so we only started to look into planning our trip a couple of months before our wedding. Unsurprisingly, this was a very busy time for us...!

As soon as got in touch via kimkim, Amanda immediately took on the burden of honeymoon planning. She was efficient, and it comforted me to know that she was based in Jordan. She listened and delivered on our requirements, always with a great attitude. What's more, when she found out it was our honeymoon, she seemed genuinely enthused and motivated to make sure our trip was extra special.

We also found all the documentation super helpful - the detailed schedules, the maps etc.

Her attentiveness did not stop once we arrived in Jordan. Amanda made a point of checking in with us at all the right times. Each time we spoke, she was not only professional, she was friendly and personable. Thanks to her, we even managed to get a hotel room upgrade at our hotel in Amman (House Boutique Suites) - the room was HUGE!

5 days into our trip we had some issues with the owner of the Wadi Rum Bubble Luxotel. The owner was extremely rude to us, which was particularly disappointing as we were really looking forward to this experience. However, Amanda handled the situation perfectly. As promised, she was available on Whatsapp at all hours, and immediately responded when we got in touch with her to explain the situation. It didn't go unnoticed that this all unfolded outside of office hours on a Thursday evening (start of the weekend in Jordan). She said and did all the right things within her control, which meant that we were quickly appeased despite the unfortunate situation.

Outside of this one negative experience, I must say that everyone else - from the upgrade at The House Boutique Suites, to the surprise flowers and cake gifted to us at the Petra Bubble Luxotel - were truly hospitable and thanks to Amanda, gave us special attention knowing that we were honeymooners.

Special mentions must also go to Ahmad, our driver, who was brilliant. He was a smooth driver, and his knowledge of all the roads throughout Petra was nothing short of impressive. Ahmad also went the extra mile - he bought us some personalised honeymoon gifts in Jerash, he provided us with cold water and snacks throughout our journey, and really made the effort to make us feel that he was at our service the whole time.

Our personal guide in Petra, Mahmoud (I hope I have the correct spelling!) was phenomenal. He really knew his stuff, and despite the fact he must conduct the same tour several times a day/week, he was so knowledgeable and sincerely passionate in recounting his stories and in educating us on the history of this amazing place.

All in all, we couldn't be happier. Thank you Amanda for making this an experience that will always hold a special place in our hearts.

Addamo holiday, Sri Lanka - Oct 4 - Oct 12, 2019

Traveler: Marie A. - Local specialist: Shalindra Samarakoon

What an amazing tour. From the moment we considered this trip Shalindra offered assistance. We catered everything to our wants and our dreams were fulfilled. Kapudeh (forgive the spelling) was informative and helpful but also intuitive, giving us time to breath, time to enjoy and time to sit back and watch the amazing scenery of Sri Lanka pass by. Our guide went above and beyond. We stopped where we wanted, ate what we wanted and shopped where and when we wanted. We loved the Leopard... read more

What an amazing tour. From the moment we considered this trip Shalindra offered assistance. We catered everything to our wants and our dreams were fulfilled. Kapudeh (forgive the spelling) was informative and helpful but also intuitive, giving us time to breath, time to enjoy and time to sit back and watch the amazing scenery of Sri Lanka pass by. Our guide went above and beyond. We stopped where we wanted, ate what we wanted and shopped where and when we wanted. We loved the Leopard Safari, the Elephant Safari and the home cooked meals in a working farm. The tea plantations were amazing. The hotels were all great but our favourites were Deer Park and Fern Gully. Deer because it was first class with first class food (dodgy internet but worth it for the breathtaking location. Fern because it offered an oasis of quiet. The grounds were spectacular and the peace was blissful. With only a couple of rooms, this hotel offered privacy in an old, authentic, colonial building. We met the happiest man on earth who worked there. Shalindra, you offered us a great trip and we received a spectacular one. Thank you

Trip to jordan, Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that... read more

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies that we tried as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe.

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Our 'back door' hike in to the Petra monastery with our Bedouin guide was also a memorable experience and not too difficult / stressful a climb; perhaps it was actually easier that the walk up the stairs to the monastery!!!

The 'float' in the Dead Sea was also a unique experience.

We cannot recommend highly enough the countries of Lebanon and Jordan to visit and based upon our personal experiences with Lena, we would encourage people to book their tailor-made trip through KimKim Travel.

Stuart & Fiona
Australia
October 2019

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks again for the review, I have passed on the compliments to everyone involved, they were all very happy to hear! I feel like you got very connected with the culture and the people here, which always puts a special touch to a trip, so I am glad that you thoroughly enjoyed your time here.

Greetings from now rainy Amman,
Lena

Trip to japan, Japan - Sep 24 - Oct 2, 2019

Traveler: Meghan G. - Local specialist: Alan Williams

We had a fantastic 10 day trip throughout Japan! Alan, Gibwa, and Katherine were wonderful to work with. They were quick to respond and very thorough. They created a custom journey with many of the must-see highlights as well as some hidden treasures. Some highlights were our bike tour through Takayama with our guide Taka. The festival float exhibition hall exceeded expectations and we'd love to go back and experience the exhibition. Our cooking class in Kyoto was a blast! We had a wonderful... read more

We had a fantastic 10 day trip throughout Japan! Alan, Gibwa, and Katherine were wonderful to work with. They were quick to respond and very thorough. They created a custom journey with many of the must-see highlights as well as some hidden treasures. Some highlights were our bike tour through Takayama with our guide Taka. The festival float exhibition hall exceeded expectations and we'd love to go back and experience the exhibition. Our cooking class in Kyoto was a blast! We had a wonderful conversation and long walk through Nishiki Market, a surprise stop at a sake brewery followed by an informative and delightful class where we made sushi and miso soup. The Edo Wonderland was a bit underwhelming for us, but might be a great activity for a family. We would've been happy using that time to explore more of Tokyo. Overall it was a fantastic trip and we would highly recommend Kim Kim and Kichi Japan in the future. Gibwa and Katherine it was wonderful to meet you in person! Thank you for everything!

Western norway's rivers, islands & fjords - 10 days, Norway - Sep 18 - Sep 25, 2019

Traveler: Mary K. - Local specialist: Ingrid Thornes

All the hotels were great. All but 2 transportation arrangements went off without a flaw. Overall, we are very pleased with our visit to Norway. I am thankful that Ingrid helped me to arrange everything!

In Oslo, we liked the Thon Europa more than the Thon Spectrum. The Europa had a better breakfast buffet, was an easier walk from the train station & the neighborhood seems a bit better. Next door to the Europa is the Brunello Ristorante. You should recommend this to others! This was some... read more

All the hotels were great. All but 2 transportation arrangements went off without a flaw. Overall, we are very pleased with our visit to Norway. I am thankful that Ingrid helped me to arrange everything!

In Oslo, we liked the Thon Europa more than the Thon Spectrum. The Europa had a better breakfast buffet, was an easier walk from the train station & the neighborhood seems a bit better. Next door to the Europa is the Brunello Ristorante. You should recommend this to others! This was some of the best Italian food we have ever had.

The Hurtigruten lobby is on a small side street and was not obvious. If possible, maybe provide a bit more detailed map. Since it's so late, there are not people around to ask for help. We did find it, but we had our concerns for a few minutes!

The bus & ferry to Geiranger was very enjoyable. The ferry back showed us some gorgeous scenery. We very much enjoyed that day.

The time with John Grahl-Madsen was not time well spent. He just didn't seem engaged. On other trips, in other countries, we have had guides who have made a significantly better impression. During planning, I had expressed an interest in going up the funicular. He pointed it out & said we could do that on our own. Our itinerary didn't allow time for that.

The ferry from Bergen to Aurland was a great way to move locations and see more of the scenery.

Aurland: you are already aware of the issue with the taxi company. I'm not sure what options there are, but I would suggest finding other options for sightseeing & transport to Flam. I'm very glad that the taxi did eventually show up that morning so we were able to see the Borgund Stave Church. That was very special. The Fisherman's Cabin at Vangsgaarden was charming with a view that was magnificent. It was a little surprising that we had to make our own beds, strip them at check-out, sweep the floor, take out the garbage, & do a light cleaning of the bathroom.

Flam to Oslo by train: Our itinerary was that we made this trip on September 24. No one looked at our tickets Flam to Myrdal. Myrdal to Oslo we learned that our tickets were for September 23. The conductor found 3 unsold seats for us and allowed us to stay on the train.

Oslo: We had a tour with Stig Frislid Torset. He was better than John, but again we have had better. Our travel companion had been told by a friend of Norwegian descent to try a specific type of pastry. Stig found a shop that sold it for her. We requested that we see the Vigeland Sculpture Park. He commented that was not normally what he did, but if that's what we wanted ... we said we did. He did have interesting commentary about some of the sculptures. Afterwards, he showed us some of the "hidden gems" that he normally focuses on, which included Grass Roots Square. Grass Roots Square is very special & we were very glad that we saw it.

I would recommend Kimkim to others. Thanks for your help in creating a memorable trip for us.

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Hi Mary,
Thank you so so much for taking the time to write such a detailed feedback for us! I am happy that you all in all had a good time despite the hick up with the transfer in Aurland. This is certainly valuable information we will bring with us in the future so that we can improve as much as possible.

Thank you so much again for traveling with us and it was a pleasure planning the trip for you!
All the very very best.
Ingrid

Trip to morocco, Morocco - Oct 5 - Oct 10, 2019

Traveler: Abigail C. - Local specialist: Sharon Louthian

We had an amazing trip, thanks largely to Moroccan Immersion Tours and Adventures and to the help of Sharon (who helped us plan our 6 day itinerary) and to Abdou, who was our gracious, informed, and unfailingly cheerful guide. We contacted KimKim only about 4 weeks before our trip and were quickly connected with Moroccan Immersion/Sharon. Sharon was extremely helpful -- and patient! -- in recommending options for our 6 day trip, jumping on the phone with me at least a few times for me to... read more

We had an amazing trip, thanks largely to Moroccan Immersion Tours and Adventures and to the help of Sharon (who helped us plan our 6 day itinerary) and to Abdou, who was our gracious, informed, and unfailingly cheerful guide. We contacted KimKim only about 4 weeks before our trip and were quickly connected with Moroccan Immersion/Sharon. Sharon was extremely helpful -- and patient! -- in recommending options for our 6 day trip, jumping on the phone with me at least a few times for me to ask (many) questions, and to flexing on timing/price when we needed to reduce our total costs. The tour itself was wonderful -- a mix of 'typical' experiences (e.g., walks around the souks in Marrakech) coupled with unique and differentiated experiences that Moroccan Immersion helped arrange (e.g., a visit to a women's rug making cooperative followed by lunch with the 3 rug weavers; spending a night in a luxury desert camp coupled with a pre-dawn hike up the mountain to see the sunrise). Abdou was a real pleasure to have as a guide -- his love for and knowledge of his country and his heritage is impressive, and really came across in the tour. Abdou also did a great job of connecting us to local guides (e.g., in Marrakech, in Taroudant), who were equally knowledgeable and friendly. In all, I would highly, highly recommend Moroccan Immersion if you are interested in planning a trip to this remarkable country.

Colombia in september: travel tips, weather, and more, Colombia - Sep 20 - Oct 6, 2019

Traveler: Erick S. - Local specialist: Nicolás Díaz

Hello Chio,

We had a great time, just as we had wanted it. Highlights, were the guided tour in Medellin. Gorgona diving, Bazurko market, the seamless transfers and the nice hotels, particularly Bioxury and Ananda. However there were often unnecessary early starts that put us at the airports around 3 hours before the due time of flight departure.

We really appreciated your help and availability during our trip, the welcome by Jules at the airport and the most useful SIM card. We have... read more

Hello Chio,

We had a great time, just as we had wanted it. Highlights, were the guided tour in Medellin. Gorgona diving, Bazurko market, the seamless transfers and the nice hotels, particularly Bioxury and Ananda. However there were often unnecessary early starts that put us at the airports around 3 hours before the due time of flight departure.

We really appreciated your help and availability during our trip, the welcome by Jules at the airport and the most useful SIM card. We have lots of wonderful and unforgettable memories from this trip so a big thank you to you and your team.

Let me know if you’d like further information.

Erick

Active and cultural croatia tour - 10 days, Croatia - Oct 4 - Oct 13, 2019

Traveler: Dick B. - Local specialist: Veselka Huljic

Our group of eight had a wonderful trip to Croatia. Veselka and her team were terrific to work with. We had a great itinerary and every detail met our expectations. Veselka worked with us right up to our day of departure for Croatia to assure all of our needs were taken care of. Our guides were pleasant to be with and helped to educate us on Croatia today and yesterday; ‘V’ in Zagreb, Anna Marie and Vedran in Hvar, and Anada in Dubrovnik were all terrific. They opened our eyes to a beautiful... read more

Our group of eight had a wonderful trip to Croatia. Veselka and her team were terrific to work with. We had a great itinerary and every detail met our expectations. Veselka worked with us right up to our day of departure for Croatia to assure all of our needs were taken care of. Our guides were pleasant to be with and helped to educate us on Croatia today and yesterday; ‘V’ in Zagreb, Anna Marie and Vedran in Hvar, and Anada in Dubrovnik were all terrific. They opened our eyes to a beautiful country and as a result Croatia is high on our ‘return visit’ list. Beautiful country, wonderful people. Thank you.

Chengdu city & pandas - 4 days , China - Oct 9 - Oct 12, 2019

Traveler: Christopher B. - Local specialist: Lemon Zhang

I have recently returned from the 4 day Chengdu tour and I cannot recommend it highly enough.
The service provided by KimKim was first class from the minute I enquired about the tour on-line, Lemon my first point of contact was very helpful with any questions or concerns I had,
Andie the tour guide and my driver were both excellent and their local knowledge made the trip extra enjoyable.
The highlights were definitely seeing the Giant Pandas which I personally feel was one of the best... read more

I have recently returned from the 4 day Chengdu tour and I cannot recommend it highly enough.
The service provided by KimKim was first class from the minute I enquired about the tour on-line, Lemon my first point of contact was very helpful with any questions or concerns I had,
Andie the tour guide and my driver were both excellent and their local knowledge made the trip extra enjoyable.
The highlights were definitely seeing the Giant Pandas which I personally feel was one of the best experiences I've had, the Giant Leshan Buddha was also immensely impressive and well worth seeing. Finally a massive bonus for me was the Sichuan food which is very flavoursome if somewhat spicy and the tour guides knowledge of local eateries was unquestionable. 5*

Lemon Zhang profile photo
Lemon Zhang, local specialist, responded to this review:

Hi Christopher,

Many thanks for your review, and we are so happy that you enjoyed the tour!
Hope we can have the chance to provide the services for you in the future.

Best regards,
Lemon

Turkey 2019, Turkey - Sep 30 - Oct 13, 2019

Traveler: Neville G. - Local specialist: Mehmet Darga

Great Trip. KimKim and Fez Travel (local Turkey Travel Operator) were both very helpful and responsive to all questions. Guides were well informed and very helpful.

Mehmet Darga profile photo
Mehmet Darga, local specialist, responded to this review:

Thank you very much.

Hannah

Marrakech, essaouira & the grand tour of the sahara region, Morocco - Sep 27 - Oct 7, 2019

Traveler: Hannah F. - Local specialist: Hakim Alibouche

Mr. Said was a highlight of the trip, he was approachable, kind, and helpful.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Dear Hannah,

Thank you very much for your feedback! It has been a pleasure for me to arrange such a beautiful trip for you. Said will be very happy with your feedback which I'll make sure to share with him.

I hope to welcome you again in the future with a new trip to discover the other side of my beautiful country which is the north of Morocco!

Best,
Hakim

Highlights of croatia , Croatia - Oct 2 - Oct 10, 2019

Traveler: Vidjaya R. - Local specialist: Marina Trogrlic

This was my first solo travel experience and Marina ensured it was a memorable one. From the beginning she helped plan a wonderful itinerary tailored specifically to my interests. She provided all the information and details I needed before hand to ensure I was prepared for my trip. When my cousin decided to join me in Dubrovnik, Marina was kind to ensure it’s feasibility. Marina also went the extra mile in providing me with her personal number, checking in with me to ensure I was Ok during... read more

This was my first solo travel experience and Marina ensured it was a memorable one. From the beginning she helped plan a wonderful itinerary tailored specifically to my interests. She provided all the information and details I needed before hand to ensure I was prepared for my trip. When my cousin decided to join me in Dubrovnik, Marina was kind to ensure it’s feasibility. Marina also went the extra mile in providing me with her personal number, checking in with me to ensure I was Ok during the trip. I am grateful for her local knowledge and recommendations. Marina was so kind to show me around her beautiful city of Trogir. I spent the morning there and it felt like I was catching up with an old friend! Apartment Sara in Split was ideal! Sara, the owner, kindly met my Uber at the bus stop. Located 5-7 minutes walk from the port and the Palace, this was ideal for me! Milk, fresh fruits and coffee were already in the apartment and Sara pointed out the grocery and two 24-hr bakeries just outside the apartment. Sara gave me the first wonderful restaurant recommendation of the trip Bokamorra and how to easily get to Marjan Hill. My first tour, Diocletian Palace, was guided by Tanya. Though the weather was not the best, I had a wonderful time with Tanya learning about the city of Split. We genuinely lost track of the time! I felt like a local after the tour, finding restaurants and walking around the Palace like a pro, enjoying an early morning coffee watching people start their day on the Riva and in the Palace. Zipline In Omiš was fabulous! Our guides Domina and Josef were amazing! They were friendly, skilled and helped with all the pictures and videos! Toni and Frana (sp?) from Portal Tours did a wonderful job of the visit to Plitvice National Park. I spent another wonderful day in Salona with Nina learning about the Roman ruins and more about Croatia’s history. She was also very kind to offer me a return ride to Split! It was then on to Dubrovnik via bus. The journey was pleasant though had many stops. Crossing the Croatian and Bosnian borders were seamless. Apartment Franka was the perfect location inside the Old Town but in a quiet section (and a bonus of the Storia pizzeria and Gianni ice cream just steps away!). The Dubrovnik walking tour with Ivana was truly enjoyable. Ivana was friendly and very thorough! She provided a wonderful description of each part of the town with interesting stories from a local perspective. My cousin and I walked the Walls the next day as well as took the cable car to Mount Srd and were in awe of the beauty of Dubrovnik. Next, Marina guided us on an excellent Dubrovnik food and wine tour. She provided us with information on both Croatian food and history. We visited 4 establishments, with generous portion sizes of typical local dishes and wines. My visit to Croatia was everything I expected and more! I highly recommend kimkim and Marina if you are planning a visit to Croatia. You are guaranteed a vacation that is tailored specially to you!

Maddie

Exploring guatemala, Guatemala - Oct 5 - Oct 13, 2019

Traveler: Maddie K. - Local specialist: Catherina Tittaferrante

Everything was so great! Upon arrival Catherina called us to check in which was extremely thoughtful. Esteban, our overall guide was absolutely fabulous! He was so knowledgeable and kind. He was a great driver and tour guide. We loved our time in Antigua, Lake Atitlan and Tikal. I would highly recommend Esteban for any other tour. Pablo, our driver in Tikal was really kind too. We found out he was a Audubon member for birding! We loved the Cacao boutique hotel, the service was fabulous and... read more

Everything was so great! Upon arrival Catherina called us to check in which was extremely thoughtful. Esteban, our overall guide was absolutely fabulous! He was so knowledgeable and kind. He was a great driver and tour guide. We loved our time in Antigua, Lake Atitlan and Tikal. I would highly recommend Esteban for any other tour. Pablo, our driver in Tikal was really kind too. We found out he was a Audubon member for birding! We loved the Cacao boutique hotel, the service was fabulous and the breakfast was amazing. We also really liked the facilities at the Tikal Inn. Honestly everything was wonderful and we would definitely come back to Guatemala or recommend all of this to any friends or family!

Catherina Tittaferrante profile photo
Catherina Tittaferrante, local specialist, responded to this review:

We loooooooove been part of your memories! is an honor to know we made true our commitment, we will be always here to serve you! Keep exploring and enjoying life

Torben

A taste of morocco: casablanca to marrakech - 7 days, Morocco - Oct 2 - Oct 10, 2019

Traveler: Torben C. - Local specialist: Megan Lower

Well, what a trip !!!! We got picked up in Casablanca by our wonderful driver, Muhammed Ismail. He was a very cautious but good driver and we felt in safe hands with him at the wheel. The tour vehicle was excellent with plenty of room for both us and the bags and nice AC. I booked the first night myself for the Casablanca night ( "Suite Hotel Casa Diamond") and I will recommend that you use that hotel in your itineraries since it was an outstanding hotel with beautiful rooms and the best... read more

Well, what a trip !!!! We got picked up in Casablanca by our wonderful driver, Muhammed Ismail. He was a very cautious but good driver and we felt in safe hands with him at the wheel. The tour vehicle was excellent with plenty of room for both us and the bags and nice AC. I booked the first night myself for the Casablanca night ( "Suite Hotel Casa Diamond") and I will recommend that you use that hotel in your itineraries since it was an outstanding hotel with beautiful rooms and the best breakfast buffet I have ever seen. All of that for a very fair price. The mosque in Casablanca was breathtaking but did not otherwise care much at all for the city itself but you have to see the mosque.
Rabat was a nice stop and the Riad in Fez ( Riad Sara) was wonderful even though I just now realized we were supposed to stay at Dar Victoria ?????
The local tour guide in Fez, Kamal, was plain out outstanding. Fabulous Tour guide. The drive from Fez to the desert was VERY long but the camel ride at the sunset and Camp Madu made up for it. Incredible experience!!Another awesome experience was to include the 2 hour Quad ride in the dunes the next day!!! SOOO much fun!!!
The ride to Boumaine Dades was semi long but not too bad. The Ksar Sultan Dades had the smallest rooms and was the only place where the food was just, ok. The other hotels/riads/camp was always either outstanding or very good. Ksar Sultan Dades is the only place I would not go back to.
Going to Marrakech was also a long but beautiful drive and we really liked Palais Sabban and its location.
The hammas/massage was over the top awesome. Megan picked a wonderful hammas/spa!!
Bottom line is that we absolutely loved Morocco, the wonderful people and the food. Megan did an outstanding job in fine tuning my "raw" itinerary when we initially started the idea about the round tour of Morocco. Everything was working and on time. Not once was there any problems with pickup, payments of lunch, the driving, hotels etc. Very impressive.
The only thing that I would add, is that LOTS of the places in Morocco had no alcohol at all. We like a cocktail, beer and maybe a bottle of wine with dinner and I would suggest that the clients should be informed and buy alcohol BEFORE starting the trip.
All in all, an amazing trip and my compliments to KimKim and in particular to Megan for a very smooth running vacation.
I will write a similar review on Tripadvisor for you as well.

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Hi Torben,

Thank you so much!! I'm so glad you enjoyed the trip! And we really appreciate the feedback about the hotel in Casablanca, we will certainly look into it! I'm also very glad you enjoyed the hammam! Thank you for letting us plan your trip!

Best of the dalmatian coast - 8 days, Croatia - Sep 20 - Oct 2, 2019

Traveler: Linda C. - Local specialist: Marina Trogrlic

Marina was very patient and accommodating with my constant change of plans. The people and tours she arranged were of very high quality! Croatia is amazing and I can’t recommend it enough...thanks Marina for making this a great experience

Imperial cities & desert grand tour - 10 days, Morocco - Oct 1 - Oct 11, 2019

Traveler: George N. - Local specialist: Brahim Bourrich

The guides we're mostly fine and the Raids were very good except getting to them was a challenge and they all had a poor bathroom plumbing finishes.

India, bhutan & nepal trip 7 days, Bhutan - Oct 2 - Oct 8, 2019

Traveler: Quoc T. - Local specialist: Bas Naus

Bas organised a fantastic trip for us through Bhutan, India and Nepal.
The accommodation was world class and the tour ran really smoothly!

Trip to spain, Spain - Sep 16 - Oct 4, 2019

Traveler: Chris G. - Local specialist: Sam Lister

Sam, Rocio and the Tailormade Andalucia team provided an excellent service. They guided us very sensibly in terms of our 3 week itinerary - at the right pace and with a great mix of experiences, including local guides now and then. Our accommodation was of a very high standard... and when things weren't quite perfect they intervened to make sure things were. They were absolutely committed to making sure we had a great trip and nothing was too much trouble. So thanks again Sam and Rocio! We loved Spain and we will be back!

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Hi Chris,
Many thanks for taking the time to write about your trip with us! We really enjoyed hosting you guys and I very much enjoyed meeting you personally in Sevilla!! It's great to hear you had such a good time!! Un abrazo fuerte

Kongde luxury trek & heli tour - 9 days, Nepal - Sep 27 - Oct 6, 2019

Traveler: DOMINIQUE B. - Local specialist: Ngima Dorji Sherpa

Excellent choice of itinerary for the trek, very professional guide and helicopter pilots during the holiday so that we felt really in good hands. We had a very good time, we will be back.

Ngima Dorji Sherpa profile photo
Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Dominique,
Thank you so much for writing a wonderful review. Glad to hear that you are happy with the services provided by our Staff. I will look forward to welcoming you again in the near future for another memorable trip.

Best regards,
Ngima and NMMT family

Michael

Trip to iceland, Iceland - Sep 27 - Oct 6, 2019

Traveler: Michael J. - Local specialist: Preeti Bhide

An epic trip! We did the Ring Road, & Preeti and her team did an excellent job of helping us build out our itinerary, reserve our hotels & rental vehicle, & set up activities for us.

Amman, petra, dead sea, Jordan - Sep 15 - Sep 22, 2019

Traveler: Lydia H. - Local specialist: Sarah Eaton

Super easy process, Sarah was wonderful in accommodating all my questions and changes, giving me information on different options available for me at my budget, and very supportive while I was on the trip. As a single woman traveling alone, this was the best value for money I found, a completely tailored trip for me, very professional service from the drivers and Sarah, and a great experience overall.

Sarah Eaton profile photo
Sarah Eaton, local specialist, responded to this review:

Dear Lydia,
Thanks so much for letting me know that you were happy with the trip and felt that we were able to meet your needs as a solo female traveler. Your feedback is much appreciated!
Sarah

Trip to morocco, Morocco - Sep 21 - Sep 28, 2019

Traveler: Steve W. - Local specialist: Brahim Bourrich

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.... read more

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.

Our trip was made better with our guide and personal driver Rachid. He is professional, guided us on several destinations. He is also a superb photographer and we shared tips on how to take some good shots. It was great having an experienced guide like Rachid.

Overall the Kimkim experience was good. Will certainly engage the platform again for future trips, especially when one is time stricken!

Stuart

Trip to jordan, Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies... read more

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe!

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Floating in the Dead Sea was also a remarkable experience.

We could not have been happier with the arrangements made for us by Lena at KimKim and we will tell all of our friends that are thinking of travels to Jordan and middle-eastern countries to contact Lena first!

Stuart & Fiona
Australia

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks a lot for the feedback, I'm very happy that you had a great time in Jordan and Lebanon, enjoyed the sights and the landscape as well as the company of local driver and guides. I've passed it on to the various parties, and they are all very glad to hear that!

All the best, and many nice travels in the future!

Lena

Trip to greece, Greece - Sep 23 - Oct 6, 2019

Traveler: Dave H. - Local specialist: Tasos Mylonas

We enjoyed our trip around Greece and the arrangements made by Travel12 were top notch. We normally make all our own arrangements but decided to try KimKim because we could customize our itinerary and let KimKim make all the detailed arrangements. It turned out to be a very good combination. The hotel locations were centrally located which we like, and the tours were all very good. The transfers to/from the airports were very convenient. That’s something we have never arranged on our own and... read more

We enjoyed our trip around Greece and the arrangements made by Travel12 were top notch. We normally make all our own arrangements but decided to try KimKim because we could customize our itinerary and let KimKim make all the detailed arrangements. It turned out to be a very good combination. The hotel locations were centrally located which we like, and the tours were all very good. The transfers to/from the airports were very convenient. That’s something we have never arranged on our own and we really appreciated the time and stress it eliminated.

The photo tour in Athens was outstanding with Spyros from Athens Insiders. I’m an amateur photographer and he helped me with several tips to improve my skills. He also took us to very interesting locations in the Plaka neighborhood that we would never have found on our own.
The food tours in Athens and Santorini were both very good. The one in Athens was more about the history of Greek food and the one in Santorini was more about their wine history. I must say we had our first and last taste of Greek coffee, but it was worth the experience.

An unexpected highlight was the small fishing village of Galaxidi near Delphi. We had a wonderful seafood dinner where the waiter said that the “fish was swimming this morning”. Thank you Tasos for booking us in Galaxidi rather than tourist filled Delphi.

We did have a couple of disappointing experiences. I think the tour company in Meteora had forgotten about us. The clerk at the hotel had to call them and they said there was a miscommunication about the starting time. The tour itself was very good, it just started an hour late. The hotel accommodation in Nafplio was on the top floor with 3 long flights of stairs that proved to be a challenge for us since we are in our 70’s. The room had very low loft pitched ceilings that made it uncomfortable to move around. However, the location was great.

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Dear Dave,
Thank you so much for your nice words!
I am very glad you enjoyed your trip and I have taken good note of your detailed feedback, for which I sincerely thank you as it helps to keep improving every day!
Looking forward to helping you plan your next visit.
All the best,
Tasos

Highlights of croatia: zagreb to dubrovnik - 15 days, Croatia - Sep 17 - Oct 1, 2019

Traveler: Leslie D. - Local specialist: Miha Gantar

Eva and i have discussed our feedback and she will be writing a more detailed review, but I just want to add my Complete satisfaction with KimKim and specifically with Miha and Katia.
Our accommodations were so well located and their suggestions enhanced our trip.
We were very pleased and will definitively consider KimKim for future trips.

Miha Gantar profile photo
Miha Gantar, local specialist, responded to this review:

Thank you so much Leslie! It was great having you here! Warm wishes, Miha

Naufal

Nice scenic drive that can be done in 9 days, Iceland - Oct 1 - Oct 9, 2019

Traveler: Naufal J. - Local specialist: Preeti Bhide

The itinerary was just perfect.. well done preeti/Michele. Thanks a lot

Kyle's 40th birthday trip to spain, Spain - Sep 19 - Oct 2, 2019

Traveler: kyle l. - Local specialist: Sam Lister

Our family trip to Spain was very memorable. Sam and his team were top notch and provided us with everything that we needed from hotels to transportation to specialized guides for all the things that we were interested in seeing and experiencing. They put such a personal touch on every step of the way. Each day they had us dialed in for exclusive experiences; and the tickets were Pre-paid so that we were able to go right into some of the worlds greatest attractions like last sagrada Familia... read more

Our family trip to Spain was very memorable. Sam and his team were top notch and provided us with everything that we needed from hotels to transportation to specialized guides for all the things that we were interested in seeing and experiencing. They put such a personal touch on every step of the way. Each day they had us dialed in for exclusive experiences; and the tickets were Pre-paid so that we were able to go right into some of the worlds greatest attractions like last sagrada Familia and the Picasso museum. Additionally Sam’s assistant Rocio was most helpful. She was only a phone call away the whole time and had our backs in anything that we needed, including a last minute massage.

From the very first phone call I could tell that Sam was a very special man. He interviewed me and took to heart all the things that I had requested for my family to experience in our trip to Spain. Every detail was covered and he truly has a gift for taking what’s in your heart for traveling and turning it into reality. All of the guides along the way that he had hired and set up were spectacular. They were totally professional and experts in many types of languages, historical references, and local traditions.

We had the opportunity to see five different cities in Spain within the span of 13 days. We went to Madrid, Barcelona, Granada, Rhonda, and Seville. In each city there were special touches and awesome opportunities to see the best of what they had to offer. Sam‘s team even provided us with a book of suggestions for things to do, restaurants, and local hotspots. Additionally all of the transportation was included. On the first day we arrived on our trip to Spain, we were given a packet with all of the information we needed. In the packet we received tickets for train and air travel, a book that laid out each day of our trip in detail, and they even included some special gifts handcrafted by local artisans.

This was the most thorough, reasonable, worry free, informational, and smooth traveling experience that I have ever had. Thanks to Sam and his team we fall in love with Spain and we can’t wait to come back.

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Hi Kyle,
Thank you so much for writing your review!! It means a lot to myself and Rocio to read your words and hear how happy you were throughout!! As I said before, it was a pleasure to meet you and your family and I really hope we can meet up again whether it is "aquí" or in your neck of the woods!
Un abrazo muy fuerte!

Amanda

Sacred valley, short inca trail & amazon adventure - 9 days, Peru - Sep 14 - Sep 24, 2019

Traveler: Amanda C. - Local specialist: Anne Godoy

Anne was integral in helping me plan my husband and I's first trip to Peru. She was wonderful in giving different options that fit our interests and budget. It was so great to have drivers and guides pick us up from the airport and transport us to our next destination and all of of it went seamlessly. We loved the beautiful landscapes, Peruvian cuisine and the lovely people. Cusco was a magical place to spend time in and we will not forget our Amazon experience. Even when I was sick... read more

Anne was integral in helping me plan my husband and I's first trip to Peru. She was wonderful in giving different options that fit our interests and budget. It was so great to have drivers and guides pick us up from the airport and transport us to our next destination and all of of it went seamlessly. We loved the beautiful landscapes, Peruvian cuisine and the lovely people. Cusco was a magical place to spend time in and we will not forget our Amazon experience. Even when I was sick Anne was able to find a place efficiently that helped me feel better quickly. Thanks Anne again for putting this awesome trip together!

Anne Godoy profile photo
Anne Godoy, local specialist, responded to this review:

Thanks Amanda for your time and for trusting us your trip to Peru. It was really nice to meet you and also be part of this experience and help you have a wonderful time while being here. Maybe if you decide to come back and keep exploring, we will be happy to help!
Wish you the best on your future journeys!

Lance

Lance and dom - italy in 9 days., Italy - Sep 27 - Oct 8, 2019

Traveler: Lance T. - Local specialist: Matthew Altieri

The best review I could give is to say that when I do my next Italian Holiday I’m going to get KimKim to organise it for me again. We had the most amazing, stress-free holiday I could ever have imagined. Thank you so much Matthew for your amazing attention to detail and the clarity of all of the documentation; worth every penny. The hotels were really well located and made getting around so easy. The care that we were given made our Italian adventure a trip of a lifetime. We felt very spoilt.

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for the review Lance! So glad to know your vacation was more than you expected and we would love to help you plan you next vacation:) It was a pleasure help you!

Grand morocco tour: north to south - 10 days, Morocco - Sep 26 - Oct 5, 2019

Traveler: Susan L. - Local specialist: Brahim Bourrich

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the... read more

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the trip.

Our driver, Amine, was wonderful. He was particularly accessible to me, as I speak French, and we became closer when I discovered this. He was helpful and went out of his way to keep us in the loop and lend us a hand at the end of the trip.

Our nature and city guide in Chefchouan, Mohammed, was excellent. Very knowledgeable of the region and solicitous of us all along the way.

Our guide in Fés, Hamed (?) was very good as well. Particularly so when helping us understand bargaining in the souks. We had good discussions with him about the history of the people in this area

Marrakech was interesting - our guide was helpful in getting us into the different sites, but I would have preferred him standing in line ( over an hour) in the mausoleum there, and letting us watch the video of the restauration. We only got to see a bit of that, as we'd spent so much time waiting in line. Again, he was very knowledgeable. By this time we were very tired of the souks, and cut that part short.

Finally, our Berber guide and host was very nice. We were a bit surprised that we did not actually eat with the family. But we were happy, at least, to have been introduced to them.

I understand that the stops at the different cooperatives are meant to break up the long days of driving. However, I feel that the guides /driver did not make it clear whether we should be bargaining or not at the cooperatives. In the souks, it was clear, that bargaining was what was happening. I think it would be helpful to clarify how one pays in cooperatives a bit with the clients.

We loved our hotels with the exception of the Ouarzazate hotel (Riad Bouche d'Or) The room we had smelled of the sewer, and the bed we had to share was very small. Most of the time our rooms had twin beds that were very comfortable. All the hotels were charmingly decorated, but the Chefchouan Riad (Dar Meziana) was just gorgeous, and the Marrakech hotel (Riad l'Heure d'Eté) so comfortable, and the staff there the most helpful of all we encountered.

Eva

Highlights of croatia: zagreb to dubrovnik - 15 days, Croatia - Sep 17 - Oct 1, 2019

Traveler: Eva W. - Local specialist: Miha Gantar

This was altogether an amazing trip. All hotel accommodations were excellent and well-situated for our needs and stays were well-allocated. Katja met us in Ljublijana and made sure we understood the tip itinerary and provided us with maps, catamaran tickets, etc. Sedja was an excellent guide for Zagreb, providing us with thorough details of the city to fully enjoy all the city had to offer. After picking up our car, we drove to Ljubljana where we met Katja. We had chosen to do the food... read more

This was altogether an amazing trip. All hotel accommodations were excellent and well-situated for our needs and stays were well-allocated. Katja met us in Ljublijana and made sure we understood the tip itinerary and provided us with maps, catamaran tickets, etc. Sedja was an excellent guide for Zagreb, providing us with thorough details of the city to fully enjoy all the city had to offer. After picking up our car, we drove to Ljubljana where we met Katja. We had chosen to do the food tour with Tjasa who provided us with a range of restaurants to truly appreciate the cuisine of Slovenia. We would have liked more time in the city, a real highlight of our trip, and probably should have arranged for a city tour to fully appreciate all that the city had to offer. (Next time!!).

Our next stop, Lake Bled, was memorable for the hike to Vintgar Gorge. Also enjoyed an excellent dinner at Penzion Berc. After an exciting drive over the Vrsic Pass, we stopped to hike although that was a challenge given the tremendous crowds on a beautiful autumn weekend. We were unable to park at switchback "24", but found nice hiking at "22".

On to Kobarid where we had an absolutely amazing dinner with paired wines at Hiso Franco. Truly a great experience and not nearly as expensive as such a fine dinner would cost in the States or in Europe for that matter.

Then on to Rovinj, stopping at the incredible Skocjan Caves, an awesome experience. The hotel Monte Mjulini was absolutely beautiful. Unfortunately, we had rainy weather, but with good rain gear, we enjoyed the town. (The dinner at this hotel was disappointing but the champagne breakfast made up for that experience.) Would love to return to this hotel in the future.

Our next stop was the hilltowns but we could only stop at Groznan as the weather really caved before getting to Motovan. In torrential rains, we drove to Plitvice Lakes National Park but were blessed with very good weather the next day for our walks in the park. We started out very early and had the park almost to ourselves the first two hours. What a gorgeous park this is, another highlight!! After 5 hours of hiking, we set out for Split, Loved our hotel in the middle of the town!! Although crowded during the day, we got up early to take our snapshots of this most interesting town with quite some history!! We perhaps should have taken a guide, but here and there, we listened to other presentations for a few minutes, enabling us to view interesting places.

After giving up our car, we took the catamaran to Hvar, also a lovely town. As we had ample time, we took the bus to Stari Grad in addition to our most enjoyable 11/12 mile hike (and swims!!) on the coast to Milna (as suggested). We also visited the Huljic Winery where we had an excellent dinner but were somewhat disappointed in not seeing the winery itself. We did, however, understand that we were there at harvest time with little time for tourists. By the way, each and every wine in both Slovenia and Croatia were absolutely incredible!! As was the food!!

After our catamaran trip to Dubrovnik, we were introduced to the city by Ivo, our guide, who gave us a thorough orientation to the city including its history. Excellent guide!!

So sadly our trip came to an end. Each day was highly varied and exciting. Miha did an excellent job of outlining our trips. His communication with us was excellent in planning the details of the trip. Couldn't have wished for more. The itinerary gave us lots of choices!!

The only disappointing experience of the trip was with the SIXT rental company. We had to insist that the agent in Zagreb show us exactly where our car was (would not have found it without her!!). The agent in Split was very rude when we had difficulty locating the parking lot which was not at the same place as the office. It would be helpful in the future if we had the address of the parking lot rather than the office in Split.

Thanks, again, for such a wonderful trip. I have recommended Kimkim to many other travelers.

This message is from both Leslie Dublinske and myself, Eva Wetten

Miha Gantar profile photo
Miha Gantar, local specialist, responded to this review:

Dear Eva and Leslie! Thank you so much for this extensive feedback and detailed comments! Great stuff! :) So sorry that the rental car logistics didn't go smooth. We will study this carefully and make the necessary adjustments. Thank you so much for visiting our part of the world! So sorry I wasn't here to meet you in person. Next time! :) Lots of love from sLOVEnia! :)

Trip to greece, Greece - Sep 23 - Oct 3, 2019

Traveler: Tim S. - Local specialist: Christos Mylonas

Overall I was very pleased with the trip and had many pleasant experiences. Naxos was by far the highlight of the trip. It didn't have the crowds and commercialism that were present on Santorini. It was very noticeable that the residents of Naxos smiled more and seemed happier than their Santorini counterparts. On Naxos the guide who took us on the bicycle tour deserves special mention, he was outstanding. The cooking class on Naxos also deserves special mention. In Athens the guide on... read more

Overall I was very pleased with the trip and had many pleasant experiences. Naxos was by far the highlight of the trip. It didn't have the crowds and commercialism that were present on Santorini. It was very noticeable that the residents of Naxos smiled more and seemed happier than their Santorini counterparts. On Naxos the guide who took us on the bicycle tour deserves special mention, he was outstanding. The cooking class on Naxos also deserves special mention. In Athens the guide on the photography tour went above and beyond what could ever be expected and his efforts are much appreciated. I would recommend this tour to everyone, even if they have no strong interest in photography. Finally, a constructive criticism is in order. I don't think it's in your best interests to refer customers to the Acropolis Select Suites. The facility is not up to expected standards and the food is the worst I have experienced in all my travels.

Christos Mylonas profile photo
Christos Mylonas, local specialist, responded to this review:

Dear Tim
We are very happy that you enjoyed your trip in Greece.
Thank you for your compliments but also for your comments about the specific hotel, we will seriously take everything in to consideration.
Greetings form all the team!
Regards
Christos

Taryn

Cairns, uluru & sydney - 10 days, Australia - Sep 23 - Oct 2, 2019

Traveler: Taryn T. - Local specialist: Jasmine Harvy

Jasmine did a great job listening to me and booking everything. The trip to Australia was beyond my expectations. I definitely will use KimKim and the services provided for all my trips that I can! The value is amazing!

Jasmine Harvy profile photo
Jasmine Harvy, local specialist, responded to this review:

Hi Taryn,
I'm really glad to hear you had an amazing time in Australia! Thanks for using KimKim and hope to help you again!
Kind Regards
Jasmine

Trip to iceland, Iceland - Sep 15 - Sep 21, 2019

Traveler: MarLa J. - Local specialist: Emanuela Grieco

Emanuela was exceptional! Couldn’t have relaxed for the trip without their help! Appreciate all the attention and assistance that was given. Picking up the car reserved for us with hotspot was so easy! We had a wonderful time and can’t wait to go back!

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Hi Marla,
I am really glad to have contributed to make your special trip to Iceland easier and pleasant.
I hope you got tons of great memories to bring back home.
And I hope to have you and Tally's back to Iceland soon again for next adventure.

Thanks for booking with me.
Emanuela

Kimberly chau (traveler 3), Brazil - Sep 22 - Oct 3, 2019

Traveler: Felicitas A. - Local specialist: María Noelia Bonvin

I interacted with so many people and I can't all remember their names. Everyone was very nice and helpful from Noriela, to each of the hotel crew and tour guides. We had an excellent time. I've been in many trips and the Buenos Aires, Mendoza, Iguazu falls and Rio is up there.

Thank you very much!
-Fel

Robin

Morocco, Morocco - Sep 27 - Oct 1, 2019

Traveler: Robin B. - Local specialist: Brahim Bourrich

Brahim invested time and effort to fully understand our requirements and put together a 3-day itinerary that took the 2 of us from Marrakech to Fes via the desert. Our driver (Adnane) spoke good English and made sure that we had everything we needed to have a safe and enjoyable trip.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Dear Robin,

Thank you very much for your precious feedback and what a pleasure it was to plan your trip over my beautiful country! I am also happy to hear your driver Adnane was friendly and for sure he'll be totally satisfied with your feedback :)

I hope to have you again in Morocco with another program and with a longer duration to discover the other hidden sites of my beautiful country!

Best,
Hakim on behalf of Brahim

Trip to greece, Greece - Sep 26 - Oct 2, 2019

Traveler: Patricia K. - Local specialist: Christos Mylonas

the guide for the food tour in Athens was awesome! Andreas Morgridge
The guide for the farm tour in Mykonos was awesome as well, as was the food and the ladies that cooked. I just can't recall their names.

The wood boat tour in Santorini was good, the swim in the hot spring area of the volcano was oversold, it was cold and difficult to navigate.
Overall the wood boat tour was good and the sunset was beautiful

I would change 2 things, it is very very confusing the ports in both Santorini... read more

the guide for the food tour in Athens was awesome! Andreas Morgridge
The guide for the farm tour in Mykonos was awesome as well, as was the food and the ladies that cooked. I just can't recall their names.

The wood boat tour in Santorini was good, the swim in the hot spring area of the volcano was oversold, it was cold and difficult to navigate.
Overall the wood boat tour was good and the sunset was beautiful

I would change 2 things, it is very very confusing the ports in both Santorini and Mykonos, and there is long wait and hard to get luggage on boat and find seats,etc. This should be discussed and be clear from the beginning, although I asked for the ferry instead of the plane to save money, I think if I understood the hours lost and we had a short tour, I would have chose the planes.
The second thing, on last leg of the trip, port at Rafina to the hotel, it was not a far walk, but with luggage, 6 hours of traveling , later at night and iffy location, and a bit up hill I would have preferred a transfer here.

Christos Mylonas profile photo
Christos Mylonas, local specialist, responded to this review:

Hi Patricia
Thank you for youw review and your feedback. We are very happy that you had a nice time during your trip.
I will also want to say that we will really take into consideration your comments about the ports and Rafina: you are certainly right, that we need to find a way to explain in detail about them.
Best regards
Christos

Honeymoon in myanmar, Myanmar - Sep 24 - Oct 4, 2019

Traveler: Zara S. - Local specialist: Anne Cruickshanks

My husband and I went on a 10 day tour of Myanmar for our honeymoon, and it was the best decision we could have made. What a beautiful country with amazing people! The whole Pure Myanmar team took extra care of us from our first contact until the end, treating us like friends.

We loved every part of the trip and were sometimes moved to tears of happiness -- some highlights being the circular train in Yangon and Shwedagon Pagoda, the elephant preservation in Kalaw, watching the sunset on U... read more

My husband and I went on a 10 day tour of Myanmar for our honeymoon, and it was the best decision we could have made. What a beautiful country with amazing people! The whole Pure Myanmar team took extra care of us from our first contact until the end, treating us like friends.

We loved every part of the trip and were sometimes moved to tears of happiness -- some highlights being the circular train in Yangon and Shwedagon Pagoda, the elephant preservation in Kalaw, watching the sunset on U Bein bridge near Mandalay, the Pennywort Cooking Class and cruising Inle Lake during the pagoda festival.

If you are considering visiting Myanmar with Pure, you won't be disappointed. Just do it!

Thanks Anne, Cherry, Nay, Tim and Naing and our skillful drivers for an extraordinary life experience.

Anne Cruickshanks profile photo
Anne Cruickshanks, local specialist, responded to this review:

Mingalarbar Zara & Ian- we were delighted to welcome you to Myanmar and create such memorable moments for your honeymoon! Thanks for taking the time to share your kind words about Myanmar and our team. From all of us here at Pure, we wish you a marriage filled with happiness, love and many more travel adventures!

Trip to morocco, Morocco - Sep 26 - Oct 3, 2019

Traveler: Rod K. - Local specialist: Abdellah El Asely

We are so happy that KimKim connected us with Abdellah, because we have had the most wonderful experience travelling through Morocco in a private tour that he organised for us.
He was so easy to talk to, and so accommodating as he tailored the tour to suit us and our schedule.

Abdellah chose for us the most wonderful riads and hotels for us to stay in during the tour. But the most special night was our visit to the Tiziri Desert Camp in the Sahara at Merzouga. This was a magical experience... read more

We are so happy that KimKim connected us with Abdellah, because we have had the most wonderful experience travelling through Morocco in a private tour that he organised for us.
He was so easy to talk to, and so accommodating as he tailored the tour to suit us and our schedule.

Abdellah chose for us the most wonderful riads and hotels for us to stay in during the tour. But the most special night was our visit to the Tiziri Desert Camp in the Sahara at Merzouga. This was a magical experience that we will never forget.
He also organised local guides for us in Fès and in Marrakech who were brilliant: we learned so much from them about the history and culture of this wonderful country.

Best of all, Abdellah chose for us the perfect driver, Karim. Karim was a delight to be with every day and he was kind and patient and lots of fun. We feel we have made a new friend, he was so lovely to us and shared so much with us about his land, his family and his Berber heritage.

My wife and I sincerely thank KimKim, Abdellah and Karim for our fabulous Morocco holiday.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Rod,
Wow! your pictures look amazing! Thanks a lot for sharing the beauty of our country with the world! We are thrilled that you and your wife have enjoyed your Moroccan adventure with us, this will encourage us to carry on designing life-time experiences for our guests! Thanks a lot and all my best wishes for you and your wife!

Abdellah.

Fall 2019 journey, Romania - Sep 22 - Oct 1, 2019

Traveler: Rod E. - Local specialist: Silviu Martin

The KimKim portal turned out to be an excellent tool to work with Silviu during the planning stages of the trip. It is easy to navigate and by keeping and allowing full access to the running dialogue, I found it a very good repository for reference and sharing with the rest of our group.

Silviu was responsive and very willing to tailor the trip to our requirements. He included everything that we had set out for him as our "wish list" for the trip and offered some options for our... read more

The KimKim portal turned out to be an excellent tool to work with Silviu during the planning stages of the trip. It is easy to navigate and by keeping and allowing full access to the running dialogue, I found it a very good repository for reference and sharing with the rest of our group.

Silviu was responsive and very willing to tailor the trip to our requirements. He included everything that we had set out for him as our "wish list" for the trip and offered some options for our consideration as we planned the journey which was very helpful landing on our final itineray.

Silviu was very accommodating during the planning phase as well as throughout the trip. He was knowledgeable about the countryside while sharing history of the various towns, villages and regions while we were on tour. The accommodations were well appointed, comfortable with great amenities and the food was beyond our expectations. The bicycles that Silviu provided and maintained were very good quality road bikes that performed excellent.

His transport vehicle was comfortable for the transfers that we made between cities.

Silviu Martin profile photo
Silviu Martin, local specialist, responded to this review:

Rod, it was a great pleasure to design and run this cycling holiday for you and your friends. I enjoyed getting to know you and to hear your stories and I'm happy that we got to share quality time. I do hope we see each other again.

Until next time....never stop exploring. :)

Yours truly,

Silviu

Northern lights, the Faroe Islands - Sep 30 - Oct 4, 2019

Traveler: Surekha P. - Local specialist: Tummas Rubeksen

A taxi picked us up at the airport.
Taxi transfer to airport.
It was good but felt like there was not much to do. We were on our own a lot of the time.
The printed itinerary felt like there was a lot to do.

The Mulafossur waterfall was amazing.
We sat the trollfingur and the giant and the hag.
The old capital was adorable. The scenery was stunning. We did an amazing hike with Tummas in the mountains. Wow. Scared and enjoyed it at the same time.

Bolivia trip with desiree, Bolivia - Sep 22 - Oct 4, 2019

Traveler: alton r. - Local specialist: Collin Stewart

We really enjoyed the trip and Collin was great about listening to what we wanted and making it happen for us. For the most part, the trip was easy and enjoyable and things ran smoothly. The accommodations, food and guides were excellent for the most part.
There were a couple of communication errors -- For the Salar de Uyuni trip, we were not informed of any details during the 3 days, so for example, we were not told to bring suits and towels for the hot springs. Also when we arrived to... read more

We really enjoyed the trip and Collin was great about listening to what we wanted and making it happen for us. For the most part, the trip was easy and enjoyable and things ran smoothly. The accommodations, food and guides were excellent for the most part.
There were a couple of communication errors -- For the Salar de Uyuni trip, we were not informed of any details during the 3 days, so for example, we were not told to bring suits and towels for the hot springs. Also when we arrived to our hotel in Sucre, we were told they did not have a booking and we were sent to a different hotel, where they told us they had booked a matrimonial suite with one bed for us. Everything worked out in the end, but it was a little stressful and we don't understand why we weren't told of the change until after we had arrived at the wrong hotel.
For the Salar de Uyuni tour, we had been told it was just us on the tour, but when they picked us up to leave the next morning, they left us waiting for another family for over one hour and we didn't depart for the salt flats until after 11:30 am. This family expected a French language tour and came with a screaming 5-year old child. They kept us waiting several times over the 3-day tour, resulting in some rushed sight seeing and late arrivals in the evenings. The Uyuni guide was good, but also said some things that we thought were less than professional. While we understand this is "luck of the draw," we can't help but feel that this wasn't quite the tour we had arranged and paid for.

Collin Stewart profile photo
Collin Stewart, local specialist, responded to this review:

Hi Alton,

I'm glad to hear you really enjoyed the trip and felt I listened to you well during the planning stage. I'm also happy to hear that the accommodations and services were, on the whole, excellent.

I also really appreciate you taking the time to give us feedback on specific points where we can improve. I'll be adding the bathing suit recommendation to the info right away! I'm sorry about the miscommunication with the hotel. That was our mistake, and I'm sure it was frustrating after... read more

Hi Alton,

I'm glad to hear you really enjoyed the trip and felt I listened to you well during the planning stage. I'm also happy to hear that the accommodations and services were, on the whole, excellent.

I also really appreciate you taking the time to give us feedback on specific points where we can improve. I'll be adding the bathing suit recommendation to the info right away! I'm sorry about the miscommunication with the hotel. That was our mistake, and I'm sure it was frustrating after a long day of travelling. And in Uyuni, I'm sorry to hear the group was less than ideal.

I hope you're return to the US went smoothly and that you brought away some great memories and photos from Bolivia!

Collin

7/10 days in peru: 5 unique itineraries, Peru - Sep 24 - Oct 2, 2019

Traveler: Jesus R. - Local specialist: Anne Godoy

We loved our trip to Peru. Although it was a lot of traveling we were able to visit Arequipa, Iquitos, the Amazon, Cusco, Aguas Calientes and Macchu Picchu within 12 days. Our visit to Tahuayo Lodge was a true adventure. We were able to explore and see Amazon wildlife with the help of our amazing guides, Herzog and Eduardo. The accommodations and food were great and Siomey was our friendly face at mealtime who ensured our food was always delicious. Julio Cesar took wonderful care of us... read more

We loved our trip to Peru. Although it was a lot of traveling we were able to visit Arequipa, Iquitos, the Amazon, Cusco, Aguas Calientes and Macchu Picchu within 12 days. Our visit to Tahuayo Lodge was a true adventure. We were able to explore and see Amazon wildlife with the help of our amazing guides, Herzog and Eduardo. The accommodations and food were great and Siomey was our friendly face at mealtime who ensured our food was always delicious. Julio Cesar took wonderful care of us in Cusco and getting us to Macchu Picchu and all stops in between! Freddy gave us a wonderful Cusco city tour and Eddy personally walked us through Macchu Picchu taking special care with my Mom throughout the entire tour - lots of steps! We felt very well cared for and although I have been to Cusco and Macchu Picchu a few times, I still learned new things during our tours. The trip was well coordinated and most everything went very smoothly.

Anne Godoy profile photo
Anne Godoy, local specialist, responded to this review:

We are glad that you enjoy your experience in Peru, and get to share time with all your guides. Thank you for letting us help to organize your trip, and even though we don't get the chance to meet in person, it was really really nice to talk to you and provide everything you need.

If sometimes, you return to Peru, we will be happy to help you again!

Sarah

Trip to nepal, Nepal - Sep 25 - Oct 5, 2019

Traveler: Sarah E. - Local specialist: Sangita Bajracharya

We had an amazing trip, and experienced the local culture in many different areas of Nepal and saw breathtaking views ! It was like nothing else I have ever experienced . We felt very well supported by our guide Bhim when we visited ghandruk , and our guides in Chitwan. They were all amazing and friendly and full of information and knowledge in their local areas eg. the jungle animals, mountains, history of the area etc . Our trip planner Sangita and her husband bipin were so great and... read more

We had an amazing trip, and experienced the local culture in many different areas of Nepal and saw breathtaking views ! It was like nothing else I have ever experienced . We felt very well supported by our guide Bhim when we visited ghandruk , and our guides in Chitwan. They were all amazing and friendly and full of information and knowledge in their local areas eg. the jungle animals, mountains, history of the area etc . Our trip planner Sangita and her husband bipin were so great and responded to our calls and text when we had unexpected changes to our itinerary.. eg plane or bus late , help with translating , even spoke to the locals at times, to help us plan changes we decided to make on the spot etc , we felt very relaxed and could focus on enjoying every minute knowing whatever happened we were very well supported and never on our own no matter where we were :)) we have had an adventure we will never forget and the best time!! Thanks so much to everyone:))

Sangita Bajracharya profile photo
Sangita Bajracharya, local specialist, responded to this review:

Dear Sarah and Kelly,

Thank you for the wonderful feedback. It was indeed our pleasure to organize your Nepal trip and we are glad to hear you enjoyed all our arrangements and the company of our team members. We look forward to seeing you back in our country someday :)

Wish you both all the very best.

Best Regards from Nepal
Sangita and HNB team

Iceland itinerary, Iceland - Sep 26 - Oct 4, 2019

Traveler: Jim M. - Local specialist: Zeynep Sidal Snævarr

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy... read more

We were a group of 4 people visiting Iceland and we took several tours - the South Coast, Golden Circle, Silfra, Snæfellsnes, and the Blue Lagoon. Zeynep built our itinerary and gave us very clear instructions on the time and place to be for these tours. I will even give her credit for arranging for the terrific weather. When our return flight got changed, Zeynep was right on top of it and updated our return trip to the airport. Thorough, organized, and friendly! We were more than happy with the excellent service Zeynep provided and very grateful for her plans that allowed us to have a first rate visit. Thank you very much!

Travel, Iceland - Sep 27 - Oct 2, 2019

Traveler: Colleen L. - Local specialist: Zeynep Sidal Snævarr

We enjoyed the guest house. First opportunity to see northern light. Also diamond beach. And glacier. And black sand beach. Everyone was helpful. And all accommodations where great.

China, China - Sep 16 - Oct 2, 2019

Traveler: Janet T. - Local specialist: Max Yang

Could not recommend Kim Kim enough, service start to finish was 1st class

Kendra

Trip to peru, Peru - Sep 22 - Oct 4, 2019

Traveler: Kendra M. - Local specialist: Clara Gies

Liz was our travel agent and she did a great job. Everyone at Andean Travel was really helpful. They provided additional guidance when we had a situation.

All our guides and drivers were great. The guides were all very knowledgeable and were able to answer our questions. I really loved the Machu Picchu tour with Javier? and the Sacred Valley tour with Ruth. They ensured that we had a truly unique experience.

I also really appreciated that we did not have to wait for transportation. All the drivers were waiting for us when we arrived in an area.

Roger

Trip to greece, Greece - Sep 11 - Oct 2, 2019

Traveler: Roger C. - Local specialist: Tasos Mylonas

Our holiday was intended to give my wife and me a first time taste of cultural Greece.
Tasos from the Travel12 team suggested a great mix of archaeological sites as well as food and wine experiences extending from Athens to islands in the Cyclades, the astounding monasteries of Meteora to the Peloponnese and then Delphi. Our drivers were excellent, punctual and always courteous and friendly. All of the guides were exceptional, Tania and Constantine of Alternative Athens, Anastasia in Mykonos,... read more

Our holiday was intended to give my wife and me a first time taste of cultural Greece.
Tasos from the Travel12 team suggested a great mix of archaeological sites as well as food and wine experiences extending from Athens to islands in the Cyclades, the astounding monasteries of Meteora to the Peloponnese and then Delphi. Our drivers were excellent, punctual and always courteous and friendly. All of the guides were exceptional, Tania and Constantine of Alternative Athens, Anastasia in Mykonos, George on Delos, Ilias with his deep knowledge of Greek history and the archaeological sites of Mycenae and Mystras as well as his home town of Nafplio. Lastly Tania of Alternative Athens led a tour of Delphi, a wonderful place.
We can recommend the wooden boat cruise in the caldera of Santorini, with a Greek BBQ dinner on board and a saxophone player entertaining us at sunset with a wonderful view of the white clifftop buildings of Oia, breathtaking!
We can also recommended a cooking class on Naxos where we picked vegetables with Jacob from the garden of his working farm and prepared stuffed tomatoes, eggplant and capsicums which we then ate with delicious white wine, nice!
The Travel12 team were always readily available with guidance and solutions to any problems that occurred. All in all a wonderful holiday experience.

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Dear Roger,
Thank you so much for your kind words! The team and I are very happy you enjoyed your trip, which was a very demanding one given the length and breadth of geographies covered.
I will be excited to help you plan your 2nd visit to Greece whenever you feel like going deeper into Greek culture and discovering more hidden treasures.
All the best!
Tasos

Doretta

Trip to peru, Peru - Sep 22 - Oct 4, 2019

Traveler: Doretta C. - Local specialist: Clara Gies

Àll our drivers and guides were wonderful ! I admired our guide at Machu Picchu! He told personal observations that were not found in books! All the personnel were patient and kind! They were knowledgeable and considerate of our health and well being! As I’m presently on my last bus ride home, I can honestly say that I would recommend this service to anyone ! I need more time to find all our guides names to thank them personally - but I’m so happy to experience the beauty of Peru with the assistance of your staff and all the tours we took! Thanks to all!

Post cruise travel, Greece - Sep 26 - Oct 3, 2019

Traveler: Mary M. - Local specialist: Christos Mylonas

We enjoyed our trip very much and found the Travel12 team very responsive. The hotels were in great locations, but the rooms were very very small...especially the bathrooms. Other than that, all great. Although the two tours we had on Santorini were repetitive, we enjoyed the guides and our fellow tourists very much. We especially liked Sophia. She was extremely well informed and personable. Thank you for our great trip.

Christos Mylonas profile photo
Christos Mylonas, local specialist, responded to this review:

Dear Mary
We are all very happy that you had a nice time during your trip in Greece.
I understand what you are mentioning about the hotel room and bathrooms. this is one the most difficult issues in Santorini, because of this minimalist architecture and the constraints of the traditional architecture.
Greetings from all the team here.
Best regards
Christos

Adventures in southern italy - 7 days , Italy - Sep 7 - Sep 14, 2019

Traveler: Chanelle H. - Local specialist: Matthew Altieri

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room... read more

Our trip in Italy was fantastic. The drivers who picked us up and drove us to all of our destinations were extremely friendly, nice and professional. One of our phones was forgotten in one of our driver’s car, and he was kind enough to bring the phone back to us the next day in perfect condition. The hotels were greatly located, clean and the staff were very accommodating. The hotel in Amalfi and Rome were beautiful, however the hotel in Sorrento lacked some appeal as we were put in a room below ground level that was dark and very small. I would highly recommend all the hotels, except that one.
The food was fantastic and there was a great breakfast selection at most hotels.
The tours were fantastic, including the guides and staff.
Matthew was a great help throughout the trip, always answering our questions right away and giving us wonderful suggestions.
All in all, I would recommend kimkim to anyone that is travel to an unknown country and thank you all for planning an unforgettable trip for us!

Matthew Altieri profile photo
Matthew Altieri, local specialist, responded to this review:

Thank you for your kind review! It was a pleasure having you here in Italy with us:)

Trip to croatia, Croatia - Sep 4 - Sep 16, 2019

Traveler: Kay M. - Local specialist: Antonia Ljuština

Antonia, we so appreciated your diligence and care in both planning and executing our incredible Croatian Adventure. All of our lodging, transports and activities were well done and suited our needs perfectly. The tour guides added so much to our understanding of the culture/ history/ people...most of them exceptional! So many wonderful experiences, hard to choose a favorite...kayaking, hiking Plitvice, biking/cooking/wine tasting in Konavle, drives cross country, Hvar and Vis, walking the... read more

Antonia, we so appreciated your diligence and care in both planning and executing our incredible Croatian Adventure. All of our lodging, transports and activities were well done and suited our needs perfectly. The tour guides added so much to our understanding of the culture/ history/ people...most of them exceptional! So many wonderful experiences, hard to choose a favorite...kayaking, hiking Plitvice, biking/cooking/wine tasting in Konavle, drives cross country, Hvar and Vis, walking the old cities, swimming in the Adriatic, accommodation update on my B Day and locating my luggage which was mistakenly taken....wow! We had a memorable experience and hope to return. We barely scratched the surface of what this lovely country has to offer! Thank you for your exceptional support throughout our two weeks in Croatia. We are so grateful Antonia.

Antonia Ljuština profile photo
Antonia Ljuština, local specialist, responded to this review:

Hi, Kay!

It has been a pleasure creating this trip for you. Thank you for your kind words and this wonderful review, as well as choosing Kimkim and our company. I hope we will see you returning to our country soon.

Best,
Antonia

Chris

Trip to greece, Greece - Sep 22 - Oct 1, 2019

Traveler: Chris S. - Local specialist: Dimitris Zografos

Spent five days on a six cabin sailing vessel, traveling to the islands south of Athens. Seros, Serifos, Kythnos, Kos. Eight other tourists, plus the captain Alex, and we all got along very well. Aside from sailing, we swam in the coves, hiked the islands, and had dinner on the beach restaurants at night. Then, 3 days in Athens at a very nice apartment rental in the city, seeing the Acropolis, visiting the museums, and spending time reading in the local cafes. The local people spoke English... read more

Spent five days on a six cabin sailing vessel, traveling to the islands south of Athens. Seros, Serifos, Kythnos, Kos. Eight other tourists, plus the captain Alex, and we all got along very well. Aside from sailing, we swam in the coves, hiked the islands, and had dinner on the beach restaurants at night. Then, 3 days in Athens at a very nice apartment rental in the city, seeing the Acropolis, visiting the museums, and spending time reading in the local cafes. The local people spoke English very well, Alex spoke English well having gone to school in Wales, and most signs also had English on them.

On the Athens airport on the way back, I came across two women from my state who took a larger cruise line. After our discussion we came to the agreement that my trip- the smaller sailboat- avoids large crowds, lets you really have a unique (non packaged) experience, and was easily the better way to see Greece.

Dimitris Zografos profile photo
Dimitris Zografos, local specialist, responded to this review:

Dear Cris,
Thank you for taking the time to write such a great review and thanks so much for sharing these beautiful photos!

Hope to see again in the future!

All the best,

Dimitris

Anne

Discover medieval romania - 6 days, Romania - Sep 19 - Sep 27, 2019

Traveler: Anne L. - Local specialist: Raluca Teodor

My husband and I are retired school teachers and usually plan our own trips, however because Romania is brand new to us, I checked online. When I read reviews of Raluca I was convinced to give it a try. I was not the easiest client, because first I said we like to hike. When Raluca offered us a complete hiking vacation, I saw that would be too much. So she changed our itinerary to include one all day hike in Craiului National Park and the rest exploring old Saxon villages, going in a rental... read more

My husband and I are retired school teachers and usually plan our own trips, however because Romania is brand new to us, I checked online. When I read reviews of Raluca I was convinced to give it a try. I was not the easiest client, because first I said we like to hike. When Raluca offered us a complete hiking vacation, I saw that would be too much. So she changed our itinerary to include one all day hike in Craiului National Park and the rest exploring old Saxon villages, going in a rental car. Our nine day road trip included quaint hotels and guest houses in the old town section of each village. If you want first class lodging, I suggest booking it yourself and keep to the big city hotels. But if you really want an authentic experience where you meet real people, go with Raluca. A couple of times we felt stuck and had questions. Both times Raluca answered our call right away and got us answers.

Our most memorable night was our “night in a museum” where our guest house was a farm house in the small village of Viscri, a UNESCO World Cultural Heritage Site. We have visited a couple of museum villages in Europe where they have houses set up to show how people lived 100 to 300 years ago. The beds were fine and the food very good, down home cooking, the sense of community among the other boarders was very welcoming.

I cannot do this review without mentioning a place we were fortunate to stay two nights; that was at Casa Dobre, in the village of Madura, in the Carpathian Alps. This couple were so nice, they made our stay outstanding. Most places serve you breakfast. They served dinner as well, with home made plum schnapps on the side, plus whatever beverage you wanted, including beer or wine. And both mornings they sent us off with a sack lunch, because they wouldn’t want us to starve! And the views all around them were Sound-of-Music BEAUTIFUL!

Every time we thought we might have a problem, such as with parking in the pedestrian zone of little old downtowns, where we were always booked, things were fine when we got there. We have no regrets at booking with Kimkim and Raluca at Romania Active.

Raluca Teodor profile photo
Raluca Teodor, local specialist, responded to this review:

Hello Ann!

Wow! This is quite a review! And what beautiful photos! It was an absolute pleasure to meet you and put together this trip for you. I'm beyond happy you enjoyed it and that I could be of any help along the way.
I hope to see you again someday!

We wish you all the best,
Raluca

Trip to greece, Greece - Sep 16 - Sep 21, 2019

Traveler: Mike B. - Local specialist: Rebecca Skevaki

We typically are DIY travelers. For air, ground transport, hotels, and activities, I enjoy the planning process. Often, this is driven by the very specialized aviation activities I enjoy. Indeed, the first part of our trip was to Belgium for an airshow and photography activities. However, I was a little unsure of myself when it came to Greece so we decided to go with Kimkim. I was struck by the professional nature of the website.

We were then put in contact with Rebecca who did a great job... read more

We typically are DIY travelers. For air, ground transport, hotels, and activities, I enjoy the planning process. Often, this is driven by the very specialized aviation activities I enjoy. Indeed, the first part of our trip was to Belgium for an airshow and photography activities. However, I was a little unsure of myself when it came to Greece so we decided to go with Kimkim. I was struck by the professional nature of the website.

We were then put in contact with Rebecca who did a great job in tailoring an itinerary to our specific needs and interests. While more expensive than my original DIY plans, we feel that we received excellent value for that extra money. We are extremely happy that we made the choice to go with Rebecca and Kimkim.

Rebecca Skevaki profile photo
Rebecca Skevaki, local specialist, responded to this review:

Mike, thank you so much for taking the time to write such an awesome review! It was a great pleasure tailoring and running this Greece trip for you, and meeting you personally during our tour in Santorini.
Nothing gives us more satisfaction than seeing happy guests! Safe travels and hope to be able to show you more of our country next time! :-)
Wish you both all the very best.
Best Regards from Greece
Rebecca and Grecian Lux team

Trip to peru, Peru - Sep 20 - Sep 29, 2019

Traveler: steve c. - Local specialist: Hayley W

It is difficult to state the most memorable attractions because there were so many. Every attraction was unbelievable and at times jaw dropping. The attractions and scenery were something to behold!The adventure gave us a briliant insight into the geography, geology, history , culture, cuisine and lifestyle of Peruvians, both past and present.
I should state at this stage that our original reason to come to Peru was to learn about the Inca civilisation and we came away with an indepth... read more

It is difficult to state the most memorable attractions because there were so many. Every attraction was unbelievable and at times jaw dropping. The attractions and scenery were something to behold!The adventure gave us a briliant insight into the geography, geology, history , culture, cuisine and lifestyle of Peruvians, both past and present.
I should state at this stage that our original reason to come to Peru was to learn about the Inca civilisation and we came away with an indepth knowledge and appreciation of their culture.
Our guide Zac was fabulous. He was informative, knowledgeable and enlightening in his knowledge of all aspects of his country both in the past and the present.
He individualised our program to suit our team of people. He was excellent at reading the individuals in the group in relation to their physical ability to comlete hikes , mental resolve in completing these tasks and know when it was time to have a rest. He developed a strong rapport with the group . He was humorous and answered our many questions with authority and interest.
Clearly an intelligent man who looked after us so well. Our other short term guide who covered the Lake Titticacca patr of the tour was also very good.

Buffett plus , Ireland - Sep 22 - Sep 28, 2019

Traveler: Betsy L. - Local specialist: Dean Garrison

Our guide Maurice from Ireland Walk Bike Hike was very helpful both before and during our recent trip to Ireland. He and a woman from their office (whose name I don't recall) called twice in our 7 day trip to make sure all was well. Galway was a good base for excursions. Westport was a lovely little town. We heard the best Trad music there and on my husband's birthday too! Ballina was a fun. We tried the traditional hot seaweed baths since this wasn't something we could do in the US. It was... read more

Our guide Maurice from Ireland Walk Bike Hike was very helpful both before and during our recent trip to Ireland. He and a woman from their office (whose name I don't recall) called twice in our 7 day trip to make sure all was well. Galway was a good base for excursions. Westport was a lovely little town. We heard the best Trad music there and on my husband's birthday too! Ballina was a fun. We tried the traditional hot seaweed baths since this wasn't something we could do in the US. It was a relaxing end to our trip. If we had it to do again, we would have spent 1 less night in Galway (we had 3) and added another stop or longer in Westport. We enjoyed our trip!

Trip to costa rica, Costa Rica - Sep 21 - Sep 29, 2019

Traveler: Christopher C. - Local specialist: Randall Jiménez

We are very disappointed with our experience with KimKim on what should have been a great trip. Randall was helpful in laying out an itinerary that suited our needs. The quoted price seem quite a bit higher relative to the experience of friends and family who have been to Costa Rica, which prompted us to ask about any included fees. Randall said that all contracts with tour operators were "confidential" and that "all benefits are passed along to you." He insisted that there were no added fees... read more

We are very disappointed with our experience with KimKim on what should have been a great trip. Randall was helpful in laying out an itinerary that suited our needs. The quoted price seem quite a bit higher relative to the experience of friends and family who have been to Costa Rica, which prompted us to ask about any included fees. Randall said that all contracts with tour operators were "confidential" and that "all benefits are passed along to you." He insisted that there were no added fees beyond what was shown at the end.

The tours and experiences that Randall had booked for us were actually prominently advertised with their prices in every hotel we visited. All the hotels themselves also had their rates prominently displayed. Once we added it all up, we realized that KimKim had charged us more than a 30% premium on every activity and hotel as well as added on the fee at the end. Given the price, the lack of unique experiences that we all readily bookable everywhere, we would never use this service again. If you like the convenience and are willing to pay the huge premium, this is a great service. However, be aware that there is no transparency with regards to this premium and you can probably do just as well booking with your local reputable hotel from one of the major sites.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Christopher,

I am sorry to hear about the feeling that you have after the vacation that we organize for you.

We always try to provide the best value for your trip taking into account the time and research we've done to ensure your trip runs smoothly, organize all the reservations, provide on-the-ground support, and, most importantly, to ensure that the experience is great.

The people, who make a decision of doing their own arrangements directly, take all the risks that are involved... read more

Hi Christopher,

I am sorry to hear about the feeling that you have after the vacation that we organize for you.

We always try to provide the best value for your trip taking into account the time and research we've done to ensure your trip runs smoothly, organize all the reservations, provide on-the-ground support, and, most importantly, to ensure that the experience is great.

The people, who make a decision of doing their own arrangements directly, take all the risks that are involved with that. It may be that they believe they would be getting the trip for a cheaper price, but it is likely that in the end, it could cost them more. By booking with KIMKIM & Coast to Coast Adventures, as the tour operator in Costa Rica, you would have the assurance that you are dealing with a well-established company within Costa Rica. You are given emergency numbers to contact in the event of problems and I have every confidence in our staff to be able to deal with all situations.

We believe our prices are fair based on this, and many of our travelers agree, leaving great reviews but I understand and respect your point of view.

Best,
Randall

Icelandic sightseeing and fun, Iceland - Sep 12 - Sep 18, 2019

Traveler: Laurence C. - Local specialist: Preeti Bhide

Preeti did an excellent job putting together our 6 day trip to the Snaefellsnes Peninsula and Southern Iceland. Her itinerary and suggested activities were spot-on, and she and her team were very responsive to questions and changes that we submitted. So glad we enlisted her help!

Experience spain, Spain - Sep 15 - Sep 29, 2019

Traveler: Brian H. - Local specialist: Patricia Marques

Our trip to Spain was all that we hoped it would be. A view of the culture, it's diversity, history and richness has made us desire to return.
Patricia did a masterful job making our desired results a reality. We had a very diverse list of things we wanted to see and experience: history, culture, nature, etc.: and she spent a lot of time refining our itinerary to maximize each one.
She booked us in small hotels right in the center of historical areas so that we could easily, in our free... read more

Our trip to Spain was all that we hoped it would be. A view of the culture, it's diversity, history and richness has made us desire to return.
Patricia did a masterful job making our desired results a reality. We had a very diverse list of things we wanted to see and experience: history, culture, nature, etc.: and she spent a lot of time refining our itinerary to maximize each one.
She booked us in small hotels right in the center of historical areas so that we could easily, in our free time, explore the everyday life of the beautiful cities and villages we visited.
Our guides, Elena, Raul, Julio, Christina, Miguel and all of the others were passionate about their love for their city, region, and Spain as a whole; and they had deep knowledge of the places they guided us through.
All of our travel coordination was seamless and not stressful. Even the one instance of a driver miscommunication was remedied within 30 min.
I cannot begin to more highly recommend Patricia and her team.

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Hello Brian,

Thank you for your review.

It was lovely meeting you in Barcelona, and it was a pleasure arranging this trip for you!

If you wish to discover any other regions within Spain or Portugal, I will be more than happy to help you plan your next trip!

Best regards,
Patricia Marques
Owner

YOURTRIPTOSPAIN
C/Azanuy, 4
Binefar 22500 (Huesca) Spain
www.yourtriptospain.com
Ph: +34.651171192 (WhatsApp available)
Skype ID: yourtriptospain.com

Casablanca to marrakech: imperial cities, hiking & the desert - 10 days for justin walker, Morocco - Sep 22 - Oct 1, 2019

Traveler: Caitlin E. - Local specialist: Brahim Bourrich

We had an AMAZING time in Morocco and give all the thanks to KimKim and Brahim for the experience!! Everything was seamless and I never had to worry about anything from the moment we booked to when we left Morocco. Brahim had worked with me on all my asks, getting me everything I wanted in our itinerary and answering any random questions I came up with. Mohammad was our driver and we loved him! I was part of a group of 6 and he picked us up in a large van that was clean and had AC and fit us... read more

We had an AMAZING time in Morocco and give all the thanks to KimKim and Brahim for the experience!! Everything was seamless and I never had to worry about anything from the moment we booked to when we left Morocco. Brahim had worked with me on all my asks, getting me everything I wanted in our itinerary and answering any random questions I came up with. Mohammad was our driver and we loved him! I was part of a group of 6 and he picked us up in a large van that was clean and had AC and fit us all great. He took us everywhere and anywhere we needed to be, made reservations for us at restaurants, called hotels to confirm our arrivals and have someone meet us to take us to our rooms, he was on call if we wanted to go anywhere special and was overall a joy to be around. We were so happy with all the riads we stayed in and the experiences Brahim had booked for us. We happened on one small hiccup in our last stop, and I was honestly so impressed with the customer service, as Brahim called me right away to make sure we were happy and set for the day. After the experience, I would definitely use KimKim again and already looked at other countries they have services in.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Caitlin,

Thank you very much for taking the time to share it with me and all my travelers. What an amazing story to spread all over the world!

Please note that it has been a great honor to be your local travel specialist taking the best care of your services day by day.

These feelings you have toward my country are very precious to me and are the reason why we , as a team, love this job. I am sure all my providers including your driver Mohammad will be very happy to hear about your... read more

Salam Caitlin,

Thank you very much for taking the time to share it with me and all my travelers. What an amazing story to spread all over the world!

Please note that it has been a great honor to be your local travel specialist taking the best care of your services day by day.

These feelings you have toward my country are very precious to me and are the reason why we , as a team, love this job. I am sure all my providers including your driver Mohammad will be very happy to hear about your story which encourages us all to keep our services always on top!

Please keep in touch!

Shukran Bezaaf :)

Judith

Trip to iceland, Iceland - Sep 18 - Oct 1, 2019

Traveler: Judith M. - Local specialist: Caroline Bjarnason

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked... read more

Our trip to Iceland was incredible. The places to stay were a wonderful and except for the last night way exceeded our expectations. The last night was fine it was just a smaller room than all the others we stayed at so had grown accustomed to the beautiful rooms and locations along the way. The hints of things to see and do were very helpful. The food was fabulous and enjoyed the breakfast offered at each hotel. Appreciated Caroline's suggestion to go clockwise around the island. It worked out perfectly and we saw the northern lights 6 nights. Fosshotel Nupier was the best for them and wish we could've stayed their 2 nights. Mostly wish we had more time and could've had more days to explore areas. Just gives a reason to come back. Fosshotel Siglo and Fosshotel Eastjords were my favorite hotels. Didn't get the opportunity to use the pool at Ork but so was planning on it just something came up that changed the plans. Since it was a self tour we could adjust our plans based on what happened each day. 4 of the hotels I would have like 2 nights to explore those areas more, included Siglufjdur, one more further north of Mytvan and also be able to take a whale tour, East Fjords, and Skafatfel. Highlights besides the countryside and drives with stops along the way, numerous waterfalls (breathtaking and each unique), sheep, and birds was the Diamond Beach, Petras stone museum, helping herd sheep, Vatnsnes cave tour, hiking in Dimmuborgir and Dynjandi falls. The people were friendly. The guide at the Cave people tour, Hermann was awesome as well as the guide Max at the into the glacier tour.

Russia's capital cities & golden ring tour - 7 days, Russia - Sep 23 - Oct 1, 2019

Traveler: Diane P. - Local specialist: Sean Stewart

Our trip to Russia was amazing! What a beautiful and interesting country.
Our guide in Moscow, Sergei, was full of local knowledge and so friendly as were Darya(Vladimir Guide), Alexander (Suzdal Guide) and Irina (St Petersburg guide). The city of Moscow was very interesting and we were surprised by the beauty and splendour of the Kremlin. Vladimir was full of medieval history with beautiful churches. Suzdal was beautiful, had a very laid back vibe and some beautiful buildings/churches. ... read more

Our trip to Russia was amazing! What a beautiful and interesting country.
Our guide in Moscow, Sergei, was full of local knowledge and so friendly as were Darya(Vladimir Guide), Alexander (Suzdal Guide) and Irina (St Petersburg guide). The city of Moscow was very interesting and we were surprised by the beauty and splendour of the Kremlin. Vladimir was full of medieval history with beautiful churches. Suzdal was beautiful, had a very laid back vibe and some beautiful buildings/churches. St Petersburg was stunning in its grandeur with huge and beautiful palaces filled with paintings, statues and treasures. We would recommend the Faberge Museum and also taking a boat trip on the canal/river.
The WhatsApp group was also a stroke of genius and ensured we always had a point of contact.
We paid more for our personalised trip with guides and it was so worth it! We don't think we would have seen half as much without these wonderful guides. Thank you so much to everybody involved in organising our trip - it was truly amazing!

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Sean Stewart, local specialist, responded to this review:

Many thanks, Diane, for your kind words! So happy you enjoyed your trip!

Casablanca to marrakech: imperial cities, hiking & the desert - 10 days for nicole damon, Morocco - Sep 22 - Oct 1, 2019

Traveler: Nicole D. - Local specialist: Brahim Bourrich

We had a great time! Our driver Mohammad was the best. Answered all the questions he could making stops at some very cool places for us to check out.

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Brahim Bourrich, local specialist, responded to this review:

Hey Nicole, thank you very much for your priceless feedback.

WAW! It's really beautiful photos you shared with me and my travelers. I loved them all! I'll keep your driver informed about the feelings you have for him :)

Best regards,
Brahim

Casablanca to marrakech: imperial cities, hiking & the desert - 10 days for todd fischer, Morocco - Sep 22 - Oct 1, 2019

Traveler: Todd F. - Local specialist: Brahim Bourrich

Our driver, Mohammed, was absolutely fantastic. He was one of the best parts of the trip. We had a great time in Morocco but wish our experience in Marrakech was a bit better. Our tour guide was okay but we walked for most of the tour instead of seeing places of interest. It would have been better if we hadn’t walked through the worst places of the city. When we left early, Brahim called to make sure we were happy. The customer service was unexpected and unprecedented. Overall, our favorite... read more

Our driver, Mohammed, was absolutely fantastic. He was one of the best parts of the trip. We had a great time in Morocco but wish our experience in Marrakech was a bit better. Our tour guide was okay but we walked for most of the tour instead of seeing places of interest. It would have been better if we hadn’t walked through the worst places of the city. When we left early, Brahim called to make sure we were happy. The customer service was unexpected and unprecedented. Overall, our favorite city was Chechaouen, the blue city. It was gorgeous and the people were super nice. Our experience with KimKim far exceeded our expectations and we will 100% use them again.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Todd,

It has been a great honor to be in charge of your special trip, and I am very happy to hear that you loved your experience exploring everything Morocco offers to its guests. Also, your driver Mohamed will be super happy to receive your precious feedback. He is like a brother to me.

Please never hesitate to keep me informed once you have new plans for my country; there are always new experiences awaiting you. In the meantime, please note that I have discussed your feelings about the Marrakech tour with my provider for any necessary improvements.

All the best,
Brahim

Self guided hiking tour, Ireland - Sep 13 - Sep 24, 2019

Traveler: leisa s. - Local specialist: Dean Garrison

I had a really great trip with Kimkim. Everything was so easy all the way through and the team was always a phone call away if I had any questions or needed some help.
Dean was fantastic and even dropped in for a face to face half way through to check in. I received phone calls from the team during the trip which was really comforting as I was travelling alone.
Petrina was also always close by when I needed anything and responded very quickly to any questions I had.
The hosts at each of my... read more

I had a really great trip with Kimkim. Everything was so easy all the way through and the team was always a phone call away if I had any questions or needed some help.
Dean was fantastic and even dropped in for a face to face half way through to check in. I received phone calls from the team during the trip which was really comforting as I was travelling alone.
Petrina was also always close by when I needed anything and responded very quickly to any questions I had.
The hosts at each of my BnBs we’re fantastic, and I’d really love for them to know I enjoyed my stay, particularly my stay with Kathleen at Finglas House in Camp. I was quite unwell during my night there and she was very accommodating.
The pack provided by Kimkim containing route notes, maps and dining recommendations was great! I actually enjoyed readying about the next day’s activities before bed each night. They were thorough and obviously put together by people who were familiar with each walk. My favourite I think would have to be the one from Dingle to Dunquin, absolutely stunning.
Overall, I’d definitely book another holiday with Kimkim, and I plan to return to travel the north next time!
Thanks team.

Greek islands, Greece - Sep 20 - Sep 30, 2019

Traveler: Thomas A. - Local specialist: Harris Bitsounis

My wife and I had a wonderful time touring four Greek Islands. Kim Kim was extremely helpful in arranging all the ferry/boat transportation and local transfers. This made the journey very easy. This was one error on a ferry ticket time and date; as soon as I contacted the local representative, it was immediately corrected. Overall, we were very happy with the hotels that were selected for us; they all had central locations and they had amazing views.

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Thomas,

Thank you very much for your kind words! Me and the rest of the team are very happy that you enjoyed your trip and had a great time in our sunny country. Of course I will be more than happy to work again together for your next visit to Greece!

I wish you the best!

King regards,
Harris

A relaxing trip to spain with senior parents, Spain - Sep 12 - Sep 26, 2019

Traveler: Won Sun P. - Local specialist: Sam Lister

I've been to Spain several times and love this country so much. This time, I was taking my 74-year-old parents with me to Spain. It was their first time and I wanted them to have an amazing experience and fall in love with Spain as much as I did. Instead of planing the trip on my own, I decided to use KimKim to help me plan the trip to make sure my parents would have a smooth experience. KimKim connected me with Sam's team and it could not have been better. The entire trip was super smooth... read more

I've been to Spain several times and love this country so much. This time, I was taking my 74-year-old parents with me to Spain. It was their first time and I wanted them to have an amazing experience and fall in love with Spain as much as I did. Instead of planing the trip on my own, I decided to use KimKim to help me plan the trip to make sure my parents would have a smooth experience. KimKim connected me with Sam's team and it could not have been better. The entire trip was super smooth and Sam planned everything, especially the transportation that made the most differences. My parents are old and can't walk a lot. Sam planned private cars picking us up and dropping us off wherever we went and it was invaluable. The guided tours that Sam arranged for us were amazing as well, especially José in Seville. We learned so much about the culture and food in Andalusia and José made us felt like we were spending time with an old local friend! Throughout the entire trip, Rocio stood by and ready to help whenever we needed something. The hotel room Sam booked for us in Granada has the view of Alhambra! And the hotel in Barcelona on our last day was right in the shopping district, perfect for us to do some last-minute shopping before heading back home.

I couldn't have planned it myself like this and my parents' experience in Spain would not have been the same without KimKim and Sam's team.

I definitely recommend them if you ever find yourself heading out to Spain!

Muchas gracias

Sam Lister profile photo
Sam Lister, local specialist, responded to this review:

Dear Won Sun,
Thank you so much for your review and your kind words! It was a pleasure corresponding with you and creating your trip together. It was also really great to meet you guys in person and have breakfast together when you were here in Seville. On behalf of myself, Rocio, Jose and the Tailormade Andalucia team, thank you once again for your review and for choosing to plan your trip with us! Un abrazo

Outback australia - self drive, Australia - Sep 4 - Sep 17, 2019

Traveler: Lee B. - Local specialist: Jasmine Harvy

The entire team was great! Whenever we encountered any issues they were resolved very quickly. The paperwork was very thorough and made the driving experience go smoothly. We will definitely contact KimKim for travel in the future.

Jasmine Harvy profile photo
Jasmine Harvy, local specialist, responded to this review:

Hi Lee,
Thanks so much for the feedback. We're glad to hear you enjoy your outback experience in Australia and hope to see you here again!
It was a pleasure working with you.
Kind Regards
Jasmine

Relaxed athens, santorini, naxos & mykonos - 8 days, Greece - Sep 8 - Sep 15, 2019

Traveler: adam z. - Local specialist: Harris Bitsounis

Highlights:
Fantastic walking food tour on Naxos
Great hotel in Santorini, 5 min walk to the black sand beaches
Informative walking tour in Athens
Kimkim hooked us up with a great personal driver in Athens!

Low points:
First hotel in Athens was just ok, but it had a great view
Probably should have flown to Santorini rather than take a 5 hour ferry. With getting there early to avoid rush hour, it ends up being a 7 hour trip with a 5am wakeup. Worth the extra $

Exceptional Service: When all... read more

Highlights:
Fantastic walking food tour on Naxos
Great hotel in Santorini, 5 min walk to the black sand beaches
Informative walking tour in Athens
Kimkim hooked us up with a great personal driver in Athens!

Low points:
First hotel in Athens was just ok, but it had a great view
Probably should have flown to Santorini rather than take a 5 hour ferry. With getting there early to avoid rush hour, it ends up being a 7 hour trip with a 5am wakeup. Worth the extra $

Exceptional Service: When all of the ferries for the next day were going to be cancelled, which would have meant missing our international flight, kimkim and Harris were very proactive. They reached out to us to make sure we got on the last ferry that day and found us a fantastic hotel outside Athens.

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Adam,

Thank you very much for your review!

I am really happy that you enjoyed your whole trip to Greece. We worked together on this and we made a trip tailor to your needs and preferences. Furhermore, thank you for mentionig the low point of the trip as we can keep improving. For sure I will be more than happy to organize again a trip to Greece in the future.

I wish you the best!

King regards,
Harris

Susan

Best time of year to visit iceland, Iceland - Sep 12 - Sep 26, 2019

Traveler: Susan D. - Local specialist: Isley Reust

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale... read more

This is the third time we have used Kimkim to plan a trip and it was, as usual, extremely helpful. We wouldn’t have had such an interesting and easy time of it without their assistance. The local agency, Iceland Offbeat, arranged for a rental car, provided us with route information and booked all our hotels/guest houses. They also gave us good recommendations for things to do/see and some places to eat. They booked some specific activities that we requested such as a glacier hike, whale watching, and horse back riding and we were impressed with the quality of the outfits they booked us with. In addition, we also made a reservation for the Viking Sushi Adventure that goes out of Stykkisholmur, which we really enjoyed. We loved being on our own schedule, traveling independently.

We had two weeks to drive the entire ring road around the coast and I can’t imagine doing it in less time although some people do. The roads are narrow and windy and the scenery is spectacular so you have to take your time. Also, we were on dirt roads at times that had a lot of potholes. If you rent a car be sure to get something with good suspension and tires. They originally reserved an economy car for us but we upgraded to an SUV with 4x4 and all season tires and we were glad of it - the extra expense was worth it. The wi-fi coverage throughout the country is amazing. We had one of those wi-fi gizmos that plug into the car and were able to follow the google map directions they provided quite easily. Although, I do recommend that you also purchase a full road map of Iceland so you can cross check names and numbers of the roads - the signage is sometimes confusing.

The only glitches we ran into were because we had a couple of changes in our itinerary during the planning process. Two of the guest houses that were originally reserved didn’t provide breakfast so the reservations were changed for us. We got a revised itinerary with the new locations and vouchers, however, the changes didn’t get made in the google map directions so one night we drove up to the wrong place. Fortunately, the correct guest house was only a few km away and we were alert to that problem for the future and didn’t make that mistake again. Also, at one place, there was some confusion about payment but they were able to phone the contact number on the voucher and it got worked out fairly quickly.

All in all, we had a fantastic trip to a unique and amazing country thanks to the kimkim team.

Hiking in southern dolomites, Italy - Sep 24 - Sep 28, 2019

Traveler: Kathryn G. - Local specialist: Davide Munari

David was very attentive to our requests and needs from the start. We wanted a hut experience in the Dolomites and he suggested a beautiful trip. We had a wonderful accommodation at Hotel Pider in Wengen, and then two days hiking to and back from Rufugio Fanes. The hikes had a lot of variety in addition to the beauty that is the Dolomites. The food was delicious and the hosts were welcoming in both places. We had several questions for David before the trip, which he answered promptly and graciously. We found his service very professional yet friendly.

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Davide Munari, local specialist, responded to this review:

Thank you very much for the nice words! I am glad you have enjoyed your holiday.

Jordan

Spain highlights, Spain - Sep 12 - Sep 20, 2019

Traveler: Jordan E. - Local specialist: James Monro

I can't speak highly enough of my 9 day Spanish experience. From the drivers, the hotel service and Rocio, who made time to check in how my trip was going.

My tour guide Delia in Sevilla was great company and her knowledge was fantastic. She really made me feel welcomed. I can't recommend her enough. Kudos to La Azotea on Calle Zaragoza, some great tapas!

Both Madrid and Barcelona were great urban escapes. My tour guide Sandra in Barcelona was an absolute joy. She was quite taken back by... read more

I can't speak highly enough of my 9 day Spanish experience. From the drivers, the hotel service and Rocio, who made time to check in how my trip was going.

My tour guide Delia in Sevilla was great company and her knowledge was fantastic. She really made me feel welcomed. I can't recommend her enough. Kudos to La Azotea on Calle Zaragoza, some great tapas!

Both Madrid and Barcelona were great urban escapes. My tour guide Sandra in Barcelona was an absolute joy. She was quite taken back by young I was compared to her usual tourists but this worked in my favour as I was taken off the beaten track! Like Delia, I can't recommend her enough.

Overall, the tour was top notch. Special thanks to James who really crafted a great itinerary. His correspondence was of the highest order. Cheers for taking the pressure of planning off my shoulders!

James Monro profile photo
James Monro, local specialist, responded to this review:

Hey Jordan!
I'm so pleased to hear that you enjoyed your adventure here in Spain. Also, great to hear that your guides added to the experience and that they made you feel extra special! Your kind words are much appreciated!
From us all at Tailormade Andalucia!

Anniversary adventure-bike, hike, and paddle, Slovenia - Sep 9 - Sep 20, 2019

Traveler: Danielle C. - Local specialist: Katja Rogelj

We recently visited Slovenia to celebrate our 10 year anniversary. We wanted a trip that was active but one that would also highlight the history and beauty of Slovenia. Katja helped to plan an adventure that exceeded all of our expectations. Every last detail was well thought out; we were able to explore the immense beauty of the country by foot, bike, and boat almost completely independently with the preset arrangements of gps directions and luggage transfers. After big days of adventure... read more

We recently visited Slovenia to celebrate our 10 year anniversary. We wanted a trip that was active but one that would also highlight the history and beauty of Slovenia. Katja helped to plan an adventure that exceeded all of our expectations. Every last detail was well thought out; we were able to explore the immense beauty of the country by foot, bike, and boat almost completely independently with the preset arrangements of gps directions and luggage transfers. After big days of adventure we were able to rest comfortably at night in wonderful accommodations. We would recommend Slotrips to everyone. We certainly fell in love with sLOVEnia and hope to work with Katja again in the future to plan an adventure for our whole family!

Katja Rogelj profile photo
Katja Rogelj, local specialist, responded to this review:

Danielle,

Thank you so much for such a nice and overall overview of your anniversary adventure trip experience in Slovenia with Slotrips and me! More, your recommendation to others, to travel with us in Slovenia is priceless!
It was an absolute pleasure planning and making this trip with you. Moreso, because you expressed your interests and your prefered level of engagement for each activity, which helped me select suggestions, the most suitable experiences, logistics around it and to have... read more

Danielle,

Thank you so much for such a nice and overall overview of your anniversary adventure trip experience in Slovenia with Slotrips and me! More, your recommendation to others, to travel with us in Slovenia is priceless!
It was an absolute pleasure planning and making this trip with you. Moreso, because you expressed your interests and your prefered level of engagement for each activity, which helped me select suggestions, the most suitable experiences, logistics around it and to have the chance to treat yourself after a big day. It's great to see you found following the navigation easy.
A smile draws all over my face seeing, that I managed to pass my love for Slovenia on to you and that I'll have the opportunity to enjoy your companionship again (perhaps the next anniversary trip :)) and get to know your children soon!
Until then, I wish you all to have a reason to smile every day! :)
Katja Rogelj

Heather

Top wildlife lodges in the ecuadorian amazon, Ecuador - Sep 4 - Sep 25, 2019

Traveler: Heather K. - Local specialist: Mathias Onisseit

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from... read more

It was an absolute pleasure working with Mathias:

1. He listened carefully to our special areas of interest (birding photography) and designed a fantastic itinerary for us.
2. The accommodation and guides that he set up for us exceeded our expectations.
3. His personal input and support when we needed urgent medical assistance was invaluable.
4. He was always available and responsive throughout the whole 4 week trip

In Mindo, Mathias set us up with Edison from http://www.swordbilledexpeditions.com/about-us/ . Ed’s bird knowledge was remarkable, his photographic skills superb, he was able to get us into unusual and remote locations, he introduced us to fascinating people and was just a wonderful person to spend time with. We stayed at the Septimo Paraiso and the Bellavista Cloudforest Lodge, both of which were stunning

My research showed very mixed feedback between Cuyabeno and Yasuni, and so based on Mathias’s recommendation we did both – and in hindsight he was completely correct. They are very different, unique and special in their own distinct ways. In Cuyabeno we stayed at the Nicki Lodge for 5 nights and I loved it. We met a couple of travelers who had had bad experiences at some of the other local lodges, but the service and friendliness from our staff was fantastic. The lodge is more casual and low key but I felt closer to the environment and with the narrower rivers the forest seemed to be more intimate. We had a young guide called Jefferson who was from Quito - he had fallen in love with the natural environment and was passionate about sharing it with us. Through his share dedication we managed to see a young family of endangered otters, the beautiful fresh water dolphins, birds, insects, caiman, spiders and flora (as well as lots of very muddy walks – well worth the effort). The lovely lodge chef cooked up tasty local meals shared at one long table which allowed us to meet backpackers through to seasoned international travelers.

Sacha Lodge, on the other hand, was truly spectacular and upmarket. Mathias organized a “master” ornithologist for us (a local Kichwe called Osca) who managed to help us identify 130 bird species in 3 days (including a great sighting of a juvenile Harpy Eagle), over and above the 5 monkey species, stick insects, frogs, parrots at the clay lick, and quiet moments in the canoe simply enjoying the environment.

There is no way we could have put together a trip like this without the local knowledge, experience and expertise of Mathias and his team. Mathias provided us with a level of service, professionalism and personal input that I have never experienced before. Kudos to him and his team.

Historic athens, mainland greece, cyclades and crete - 10 days, Greece - Sep 13 - Sep 22, 2019

Traveler: Rebecca R. - Local specialist: Tasos Mylonas

I have nothing but praise for Tasos and his team of local travel specialists who made our 30th anniversary trip to Greece a trip of a lifetime. It's not easy to put into words how incredible the trip was for us -- we have come home with fond memories of EVERY experience we had and we wish we could more easily reconnect with our guides and the locals we met during our visit. I am not exaggerating in saying every detail was taken care of for us with punctual transfers, delightful hotels, and... read more

I have nothing but praise for Tasos and his team of local travel specialists who made our 30th anniversary trip to Greece a trip of a lifetime. It's not easy to put into words how incredible the trip was for us -- we have come home with fond memories of EVERY experience we had and we wish we could more easily reconnect with our guides and the locals we met during our visit. I am not exaggerating in saying every detail was taken care of for us with punctual transfers, delightful hotels, and fantastic activity choices.

I found Tasos via the Kimkim website because I honestly didn't know where to begin in the planning process. He had high reviews so I felt he was someone I could trust -- and he didn't disappoint. You pay a premium to use Kimkim, but our experience has been that we received a premium product. I told Tasos we like to travel using guides because we don't take international trips that often and have limited time. He knew we only had 10 days to "experience" Greece -- and I wanted it to include a few islands, authentic experiences, personal guides, lots of culinary experiences, and history. Via a few email exchanges, Tasos designed a PERFECT trip to make us completely fall in love with Greece.

We spent only 24 hours in Athens, which was just enough time to take in old city Athens and see the acropolis. Our hotel, Zillers Boutique Hotel, was conveniently located -- we could see the parthenon out our window and we were close enough to walk anywhere in old city, including to see the changing of the guard at the parliament building. Our two Athens guides were wonderful. With Panos of "Athens Insiders," we toured the fish, meat, produce, spice, and olive markets. We tasted MANY delicious local specialities along the way, including a gazillion olives, raki, lamb patties, gourmet gyros, Greek coffee (once was enough), and delicious Greek pastries. It was a wonderful introduction for us. We toured the acropolis in the late afternoon/evening with Dimitri who shared his extensive knowledge of the site's extensive history.

Early the next morning we were off to an early flight to Naxos, an island I wanted to visit because of a friend's recommendation. It's a laid back island with a low population. We were lucky to get there. Thankfully, Travel12 booked a flight for us -- the ferries were not running because of high winds. We stayed outside of Naxos Town at the Iria Beach Art Hotel. While the hotel is artfully decorated and comfortable, what made it truly wonderful was its staff -- and the kittens and turtle in the garden! The staff couldn't have been sweeter. What made Naxos MOST special was Katerina of Vioma Naxos, who spent a half day with us showing us "her" Naxos. Born and raised on the island, Katarina specializes in gastronomy and cooking tours, padded with lots of extra interesting information. With her driver, Alex, she took us through the Venetian Castle, introduced us to Naxos Citron, introduced us to Nicoletta, the delightful owner of Eggares Olive Museum, drove us all the way up to the quaint village of Apiranthos where we shared a tray of local cheeses and rose at a local Taverna, and finally to dinner at her parent's house in a tiny village of 35 or so people. It was an incredibly special day -- something we'll never forget. I've already experimented with the recipes she sent me via email.

Next on the itinerary were two and a half action-packed days on Santorini, made more interesting by my husband's crippling fear of heights -- and seven cruise ships invading the island at the same time. Needless to say, we had to make a few adaptations to avoid the crowds and to avoid certain site lines (ok, MOST site lines) -- not easy when you're staying on a cliff face! Another Tasos, a wonderful member of the Argyros travel group, was our driver for the better part of our visit. Highlights of our Santorini visit included the wonderful staff at PetitPalace Hotel (especially Victoria), a fabulous anniversary dinner in Fira at a gourmet restaurant called Mylos that was arranged by Travel12, a hike that was supposed to be along the caldera from Fira to Oia that had to be severely modified, (our hiking guide, George, did a wonderful job of finding areas to explore without the cliff site lines), dinner at Penelope's in Pyrgos (one of our BEST dinners of the entire trip), a visit to both black sand beaches and the red sand beach, a wine tasting at Estate Argyros, a visit to the village of Messa Gonia (where Santorini Tasos' grandfather lived before the 1956 earthquake) and the BEST of all, a visit to the Anydro Cherry Tomato Farm where we helped cook and eat a feast of local food with sisters Anna and Irena. There wasn't much we didn't see on Santorini!

Crete was the third and final island we visited and it was my favorite. In fact, if we're lucky enough to return to Greece, I will visit a couple other islands AND Crete. We spent two nights in Archanes and two nights in Chania (a 2-hour drive between the two locations). We truly fell in love with Archanes, a small picturesque village in Heraklion. We stayed at the Kalimera Archanes Village in a small house managed by Lefteris, one of the nicest humans we've ever met while traveling. I'm sure Lefteris befriends everyone who visits his village and everyone says the same thing, but he sure made us feel special. He personally drove us up to the top of Mount Juktas, walked us around the village showing us sites including its Minoan palace ruins and a building occupied by German officers during WWII. He also introduced us to George, proprietor of Bakaliko, a restaurant in the village square, who greatly added to our enjoyment with his knowledge of local wine, olive oil, and Cretan cuisine. A highlight of our Archanes visit was a trip to the Koronekis Olive Farm where we learned more about olive oil than we ever thought possible. George, the son-in-law of the proprietor, was a fantastic educator. In addition to what we purchased on vacation, I will be ordering more products from them in the future.

On our way out of Heraklion, we visited the Minoan Palace of Knossos and the Heraklion Archeological Museum -- two must sees if you're visiting that area of Crete. Every survey book of art history includes images of the palace and museum, including the bull fresco, the snake woman, and the octopus urns. We felt very fortunate to have Lena as our guide.

Chania was a beautiful place to end our visit -- a seaside village with lots of Venetian architecture, a slight Ottoman feel, an interesting maritime museum, and amazing restaurants -- all along the waterfront. Our hotel, the Ambassadors Residence, was AMAZING. A truly beautiful boutique hotel. We stayed in the Wood Room which was on the second floor and overlooked the harbor. Angie could not have been sweeter in welcoming us and securing our dinner reservations. We highly recommend Glossitses for a waterfront dinner. Our tour in Chania was to the Botanical Park and Gardens where we were treated to a cooking class (making briam, tzatziki, a Greek salad, and stuffed grape leaves) and a walking tour of the beautiful grounds of the garden. Learning the history of the park (formerly olive and orange groves before a devastating fire in the early 2000's) and seeing what the family has made from the ruins was very impressive.

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Tasos Mylonas, local specialist, responded to this review:

Dear Becky,
I don't have words to describe the feeling after reading your review. Our aspiration to create unforgettable experiences is what drives our day to day efforts and nothing is more rewarding than knowing we got it right and offered our guests a unique and memorable trip!
Every single person you mentioned will be thrilled to read your kind words, for which I sincerely thank you.
I look forward to help you plan your next visit and, along with Crete, discover perhaps some of the treasures of the mainland.
All the best,
Tasos

Upcoming trip, Egypt - Sep 2 - Sep 23, 2019

Traveler: Daniel B. - Local specialist: Ibrahim Elaref

Ibrahim did a great job for my wife and I, booking tours with Egypt Promotion. Zain, a manager, gave us a local sim to borrow and checked in with us each evening to ensure everything was to our expectations. The guides and drivers were exemplary - special thanks to our Egyptologist guide Ahmed who was amazing, Mohamed and driver Said.
Experiencing the pyramids and temples were obvious highlights - we had a good amount of time to explore these grand structures with so much detail and history.... read more

Ibrahim did a great job for my wife and I, booking tours with Egypt Promotion. Zain, a manager, gave us a local sim to borrow and checked in with us each evening to ensure everything was to our expectations. The guides and drivers were exemplary - special thanks to our Egyptologist guide Ahmed who was amazing, Mohamed and driver Said.
Experiencing the pyramids and temples were obvious highlights - we had a good amount of time to explore these grand structures with so much detail and history. These sites were less crowded than we expected which contributed to how much we enjoyed exploring and taking photos. Scuba diving in Hurghada on the Red Sea was a great experience and we swam with dolphins. Alexandria was bustling and full of things to see and do.

Trip to greece, Greece - Sep 12 - Sep 23, 2019

Traveler: Alice H. - Local specialist: Tasos Mylonas

Every phase of our trip was excellent. Starting with our excursion to Mycenae and Nafplio where we had both a driver and guides who were very personable and informative, to our hike and food tour on Naxos where our guides were outstanding, to our Cape Sounio and Athens Riviera sunset tour where our driver was terrific, we had an absolutely fabulous time. The only small glitch was that our dates for touring Mycenae and the Acropolis were switched from the original itinerary ( Mycenae was to be... read more

Every phase of our trip was excellent. Starting with our excursion to Mycenae and Nafplio where we had both a driver and guides who were very personable and informative, to our hike and food tour on Naxos where our guides were outstanding, to our Cape Sounio and Athens Riviera sunset tour where our driver was terrific, we had an absolutely fabulous time. The only small glitch was that our dates for touring Mycenae and the Acropolis were switched from the original itinerary ( Mycenae was to be Day 3 and Acropolis Day 2)to the dates in the welcome booklet (Mycenae Day 2 and Acropolis Day3). We had the opportunity to interact with real artisans of Greece and witness their skills as well as interact with the true people of Greece and experience their warmth.

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Tasos Mylonas, local specialist, responded to this review:

Dear Alice,
I am very happy you enjoyed your trip and I would like to sincerely thank you for your kind words about the guides, drivers and everyone else you interacted with.
All the best!
Tasos

Discover jordan - 7 days, Jordan - Sep 13 - Sep 22, 2019

Traveler: Ulia C. - Local specialist: Carmen Scholten

Carmen was very easy to communicate with.
She tailor made our package and accommodated our requests organising an itenary that we wanted.
Would recommend Carmen to others and would definitely use KimKim again.

Jordan was lovely, the locals and other people we met were very friendly and interesting to talk to.

Petra and Wadi Rum in particular are two places not to be missed.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Ulia, it has been a pleasure to organise your trip, thank you for your amazing review!
Jordan is waiting for you another time, inshallah !

Norwegian city, mountain & fjord adventure | hiking - 7 days, Norway - Sep 14 - Sep 20, 2019

Traveler: Michael H. - Local specialist: Ingrid Thornes

My wife and I are so pleased we decided to hire Kimkim to plan our first trip to Norway. We had a limited time (6-7 days) and felt they did a wonderful job giving us the best itinerary for our interests/time constraints. The accommodations they selected were convenient and comfortable, the detailed itineraries they provided were extremely helpful (including maps, wayfinding info, etc.), and the guides they hired were professional and informative. If we had planned things ourselves we... read more

My wife and I are so pleased we decided to hire Kimkim to plan our first trip to Norway. We had a limited time (6-7 days) and felt they did a wonderful job giving us the best itinerary for our interests/time constraints. The accommodations they selected were convenient and comfortable, the detailed itineraries they provided were extremely helpful (including maps, wayfinding info, etc.), and the guides they hired were professional and informative. If we had planned things ourselves we probably wouldn't have experienced the most special part of our trip, staying in Aurland for a few nights and taking a cruise of the Aurlandsfjord & Nærøyfjord.
Thank you for taking logistics off our plate, allowing us to enjoy your beautiful country free of stress or worry!

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Ingrid Thornes, local specialist, responded to this review:

Dear Michael and Dorothy,
Thank you so much for your kind words and I am so happy to hear you enjoyed your time here in Norway. Happy to hear you found our service helpful and enjoyed the time you had with the local specialists as well!

All the very best to you both and thank you so much for traveling with us!
Ingrid & Vilde

Western norway's fjord road trip - 8 days, Norway - Sep 20 - Sep 27, 2019

Traveler: Sharon S. - Local specialist: André Larsen

Andre was quick to respond and always accommodating. The hotels he chose were excellent, as were his suggestions for our day trips. We totally appreciated not having huge drives to make. His planning was superb!!! We can’t thank him enough for such an amazing experience!!!!!

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André Larsen, local specialist, responded to this review:

I'm so happy to hear that you had such a great time in Norway and thank you for the review. It was a pleasure helping you with planing your trip to Norway. I hope you want to visit Norway again sometime.

Trip to morocco, Morocco - Sep 22 - Sep 28, 2019

Traveler: Alan F. - Local specialist: Ghizlane Safsaf

Experience Morrocco did indeed make our trip a great experience. We could not have been any more satisfied. Every single aspect of the trip was perfect. Our guide, Ahmed, Had more than 20 years off experience and knew the country and its people very well. Both Ahmed and our driver, Abdul, looked over us 100% of the time and made us feel at home. We really did not miss anything. We saw it all.
The trip plan was also perfect and the special things we did were ones we will remember the... read more

Experience Morrocco did indeed make our trip a great experience. We could not have been any more satisfied. Every single aspect of the trip was perfect. Our guide, Ahmed, Had more than 20 years off experience and knew the country and its people very well. Both Ahmed and our driver, Abdul, looked over us 100% of the time and made us feel at home. We really did not miss anything. We saw it all.
The trip plan was also perfect and the special things we did were ones we will remember the most-the Hammam and the Moroccan cooking class. Everything they did was done well. Communication was great and we had the ability to plan a custom trip with their help.
Morrocco is a beautiful country with much to see and do, but, without good planning and helpful people on the ground it would be difficult. Experience Morrocco made a wonderful trip possible.

Trip to morocco, Morocco - Sep 20 - Sep 28, 2019

Traveler: Rosalba H. - Local specialist: Abdellah El Asely

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,.... read more

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,. They found the guides when needed, I never felt lost, confused or uncomfortable.
Abdellah was on top of all the details before during and after my trip, he was always in contact with my driver and I day and night to make sure that everything was running smoothly.
If ever go back to Morocco undoubtedly I’ll contact Abdellah and definitely I will use Kimkim for my next trip wherever that might be.
Rosalba Henninger

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hey Rosalba,
Thanks a lot for your great review! It was a pleasure to help planning your adventure and we are really glad you had a great time in Morocco. Of course, I will be more than happy to help organising your next trip to our beautiful country, Insh-allah!
I wish you the best!
Abdellah

Joseph

Croatia biking and fun, Croatia - Sep 15 - Sep 21, 2019

Traveler: Joseph D. - Local specialist: Tomi Coric

Tomi planned an amazing trip. Everyone we met from the Bed and breakfast hosts to the water taxi driver seemed invested in us having a good time and things going smoothly. They showed us fun things to do in the area and answered all our questions. Communication with tomi and Ivana was prompt throughout and it was overall a wonderful experience. The views on hvar, korcula, and the bike to ston were simply incredible. I would work with tomi again!

Trip to morocco, Morocco - Sep 19 - Sep 28, 2019

Traveler: Priyanka s. - Local specialist: Abdellah El Asely

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is... read more

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is thanks to Hassan our guide that I was able to summit Mt. Toubkal. All in all it was a successful trip with wonderful memories.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hello Priyanka,
I am very glad that you have enjoyed your trip to Morocco! I know how much you were looking forward to it, and it was a great pleasure for me to plan it for you! Great that you made it to Toubkal summit, the giant of North Africa, Congratulations!

All the best to you and Shailesh,
Abdellah

William

How kimkim trips work in greece, Greece - Sep 15 - Sep 24, 2019

Traveler: William L. - Local specialist: Harris Bitsounis

I discovered Kimkim online and got in contact for a little bit of advice to start with and was so impressed with Harris, our Kimkim contact, that we ended up booking our trip through him. His advice really helped me shape the itinerary, and he had lots of great suggestions for hotels, day trips and more.
We decided to book our hotels directly, but used Kimkim to arrange all our transportation between the islands of Mykonos, Naxos and Santorini, transfers to hotels and a few excursions.... read more

I discovered Kimkim online and got in contact for a little bit of advice to start with and was so impressed with Harris, our Kimkim contact, that we ended up booking our trip through him. His advice really helped me shape the itinerary, and he had lots of great suggestions for hotels, day trips and more.
We decided to book our hotels directly, but used Kimkim to arrange all our transportation between the islands of Mykonos, Naxos and Santorini, transfers to hotels and a few excursions. Everything went very smoothly and we were contacted by Harris & the Kimkim team throughout our trip to check we were happy with everything.
We absolutely loved our time in the Greek Islands and had a wonderful holiday. Having the help and support of Kimkim was excellent.

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Harris Bitsounis, local specialist, responded to this review:

Hello William,

I am more than happy that you enjoyed your trip! Thank you very much also for your kind words. We did our best so you can have the best memories from our sunny country. I will be glad to work with you again and and organize another trip to Greece anytime!

Greetings from all of us!

Best regards,
Harris

History and islands, Greece - Sep 12 - Sep 24, 2019

Traveler: Larry B. - Local specialist: Tasos Mylonas

This was the first time for our group of 3 couples to use a tailored tour company. Tasos Mylonas and Travel12, the local tour company in Greece were terrific. Once the schedule was agreed upon, Tasos put together a detailed itinerary for our trip. Our goal was see many of the historic sites on the mainland and then tour a few of the islands. We saw wonderful antiquities and had super guides to bring these ancient locations to life. Penny at Delphi, Antonia at Olympia, Lena at Mycenae,... read more

This was the first time for our group of 3 couples to use a tailored tour company. Tasos Mylonas and Travel12, the local tour company in Greece were terrific. Once the schedule was agreed upon, Tasos put together a detailed itinerary for our trip. Our goal was see many of the historic sites on the mainland and then tour a few of the islands. We saw wonderful antiquities and had super guides to bring these ancient locations to life. Penny at Delphi, Antonia at Olympia, Lena at Mycenae, and Nickolas at Santorini. The punctually of the drivers (with large comfortable vehicles) and the guides was without question a high point. One could easily relax knowing that we were always in good hands.
Select luncheons at small villages were an added benefit. This is something that large tours cannot provide.
Prearranging the ferry tickets and intra Greece flights made things easier still.
Like some of the other reviews, we could have used a down day or several 1/2 days. Nafplio is a town where we could have spend added time. Lovely spot on the harbor.
Santorini was wonderful, esp. at night after the cruise ships left. The catamaran ride was a tour highlight. Accommodations were overall great ..wonderful views and great locations. Travel 12 might find an alternative to the The Pi Hotel in Athens. The Kalimera Archanes Villages was a wonderful place but may not be for everyone. Other hotels like those in Tinos, Santorini and Kalabaka were outstanding. Once again an excellent and educational trip.

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Dear Larry,
Thank you so much for your kind words and for your detailed feedback. The team, drivers and guides will be delighted to hear your impressions and praise for their services. As for the suggested improvements, I am personally grateful for your remarks as they are valuable in further improving every day!
I am looking forward to helping you plan your next trip and visit some of the most amazing off-the beaten path sites that Greece has to offer!
All the best,
Tasos

Melbourne, cairns & sydney, Australia - Sep 9 - Sep 18, 2019

Traveler: Sharon N. - Local specialist: Jasmine Harvy

My Granddaughter and I had wonderful trip.Meeting first with Rogan Lind giving us an overview of what was planned was really helpful. All of the all of the hotels were perfect but the most perfect of all was the excursions we liked them all. Our favorites Sidney Opera House, The Great Barrier Reef, Penguin Parade,Kangaroos& Koalas in the wild. Trip guides were great especially Amy of Echiona Walkabout. I can't thank you enough for helping make this a memorable trip.

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Jasmine Harvy, local specialist, responded to this review:

Hi Sharon,

I'm so glad to hear you had a wonderful time in Australia with your granddaughter. Please visit our country again sometime soon! Thanks again for choosing KimKim to book your trip.

Kind Regards
Jasmine

Bariloche & el calafate classic tour - 9 days, Patagonia - Sep 7 - Sep 13, 2019

Traveler: Barbara K. - Local specialist: Emily Rich

Erin was super helpful in getting us all that we needed for our trip to Patagonia. She put together a completely customized itinerary to suit our needs. Everyone who was scheduled to pick us up and bring us somewhere was on time, was very pleasant, and the transfers went smoothly, with one exception, upon our leaving Torres del Paine National Park. In that case it was the other company that had some confusion in their paperwork and was expecting to pick up other people. The tour guide,... read more

Erin was super helpful in getting us all that we needed for our trip to Patagonia. She put together a completely customized itinerary to suit our needs. Everyone who was scheduled to pick us up and bring us somewhere was on time, was very pleasant, and the transfers went smoothly, with one exception, upon our leaving Torres del Paine National Park. In that case it was the other company that had some confusion in their paperwork and was expecting to pick up other people. The tour guide, Simon, for that portion, was informative and entertaining and spoke great English, and the transfers throughout Glacier National Park were smooth as well. Scenery was amazing.
One tip: don't accept the first room offered by hotel reception staff upon check-in. We traveled at a very slow time of the year and in each case were assigned teeny rooms with no views -- despite the low occupancy rates at that time -- until we spoke up. This was not KimKim's fault at all, but thought they should know. In each case we did succeed in getting much nicer rooms. Squeaky wheels . . . .
I do recommend this company highly and don't know how much time I would have wasted trying to do all the research on my own.

Trip to france, France - Sep 19 - Sep 22, 2019

Traveler: Usha M. - Local specialist: Simon Hardy

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we... read more

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

How to spend two weeks in norway, Norway - Sep 2 - Sep 23, 2019

Traveler: Adolfo B. - Local specialist: Emily Bakker

We had a very very positive experience each step of the way, from planning the trip with Emily (who listened very carefully to what we wanted, found the kinds of places we wanted to stay at, and developed an excellent itinerary that allowed us to see and experience truly beautiful places) , to the places we stayed, all that we saw, our hiking and kayaking experiences, and especially with our guide, Thomas Riis. He was an exceptional guide, outstanding in every way. Thomas was friendly,... read more

We had a very very positive experience each step of the way, from planning the trip with Emily (who listened very carefully to what we wanted, found the kinds of places we wanted to stay at, and developed an excellent itinerary that allowed us to see and experience truly beautiful places) , to the places we stayed, all that we saw, our hiking and kayaking experiences, and especially with our guide, Thomas Riis. He was an exceptional guide, outstanding in every way. Thomas was friendly, flexible, patient, extremely helpful, and very very knowledgeable. He radiated a very positive energy all the way through our time with him. We would wholeheartedly endorse him and would gladly have him as our guide again.

There was one mixup on the travel arrangements but Kim Kim, and specifically Emily, responded quickly and efficiently.

Larry

Western norway's fjord road trip, bergen | aurland | solvorn | geiranger | hjørundfjord | ålesund - 11 days , Norway - Sep 16 - Sep 26, 2019

Traveler: Larry K. - Local specialist: Fridur Kjartansdottir

We took an 11 day road trip through Norway that was a fantastic experience. We wanted to be on our own for the most part, but appreciated having the hotels and activities suggested for us. From there, Fridur helped us to customize something that worked for us. Fridur was also VERY helpful mid-trip proactively helping us to manage detours caused by unexpected weather.

We also very much enjoyed our time with David, our guide in Bergen. It was more like a friend of friend showing you his city than a stuffy tour. That was perfect for us.

Larry

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Fridur Kjartansdottir, local specialist, responded to this review:

Thank you very much for the kind words, Larry!
I’m glad to know that you enjoyed your trip, even though you had to make some detours due to early autumn weather.. 😊

Thank you again for booking your trip with us and I hope to see you again in Norway someday!

All the best to you and Lea

Ireland, Ireland - Sep 16 - Sep 26, 2019

Traveler: Robin F. - Local specialist: Dean Garrison

Our trip to Ireland was memorable and we will use kimkim and Ireland Walk Bike Hike again to plan new adventures. Although we did not bike at all we had many walks and shorter hikes in beautiful places. Our windy, rainy excursion to the Aran Islands was warmed by an Irish Coffee at a small island pub followed by a boat trip around the Cliffs of Moher. Our itinerary was ambitious and we will spend more time in fewer places next visit. Many thanks to trip planner Dean from Tralee who was... read more

Our trip to Ireland was memorable and we will use kimkim and Ireland Walk Bike Hike again to plan new adventures. Although we did not bike at all we had many walks and shorter hikes in beautiful places. Our windy, rainy excursion to the Aran Islands was warmed by an Irish Coffee at a small island pub followed by a boat trip around the Cliffs of Moher. Our itinerary was ambitious and we will spend more time in fewer places next visit. Many thanks to trip planner Dean from Tralee who was so helpful and even visited us one morning at breakfast to offer assistance. We love photos of beautiful places and we will enjoy the hundreds pictures we took. The B&B’s were comfortable, and all were clean and welcoming. Big Irish breakfasts are wonderful!! We travelled from Glendalough Abby and Lake to the Ring of Kerry, astounded at the beautiful landscape and historical sights. We enjoyed the Pubs in Dingle and the funky town vibe. The Cliffs of Moher are a spectacular experience and traveling the small roads north to Westport was an adventure full of lovely country sights. We even stayed at Ballyseede Castle and enjoyed a night of luxury. Our travels were slowed by traffic ‘jams’ of sheep and cattle on several occasions and the scent of peat or “turf” fires let us enjoy a bit of the rural life of Ireland.

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Dean Garrison, local specialist, responded to this review:

Hi Robin

Thank you so much for your kind words, your feedback is greatly appreciated. I am glad to hear you really enjoyed your self drive trip, I know from our discussion that you wished you could have stayed in a few places a couple more days however at least you now have an excuse to come back to this amazing country.

I will certainly pass on your kind words to our accommodation suppliers and we hope to welcome you back to Ireland in the near future.

Kind Regards

Dean

History and islands, Greece - Sep 12 - Sep 24, 2019

Traveler: Thomas G. - Local specialist: Tasos Mylonas

The trip was very well planned and thought out. Sites visited were generally all worthy of the time spent. The "Welcome" dinner was very enjoyable. I recall two visits that were much too long; Santorini especially, as we didn't get to our hotel until after dark; We could have stopped at a couple of the museum stores if there had been a little time after the guided tour.
We liked most of the guides. The first one at the Acropolis, Jason was not a top level guide, nor was Katia in Tinos.... read more

The trip was very well planned and thought out. Sites visited were generally all worthy of the time spent. The "Welcome" dinner was very enjoyable. I recall two visits that were much too long; Santorini especially, as we didn't get to our hotel until after dark; We could have stopped at a couple of the museum stores if there had been a little time after the guided tour.
We liked most of the guides. The first one at the Acropolis, Jason was not a top level guide, nor was Katia in Tinos. The others we liked, especially Penny at Delfi and Anna in Santorini, and Antonia at Olympia.
A down day at Nafplio with no tours would be a nice break.
Most of the hotels were fine. We did think that the Athens Pi Hotel was fine for us..modern, clean, elevators, nothing fancy but good location. Lodging at Tinos, and Santorini, and Kalabaka were very nice!
The lunch stops were well chosen. Tinos and Crete lunches were great!
The drivers all professional and on task. Great coordination of transportation will all vehicles on time!
We did like the catamaran ride also.
The manager at Kalimera Archanes Village was very helpful and accommodating; the breakfasts there were terrific.

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Dear Thomas,
Thank you so much for your kind words and for writing this detailed review, which is very helpful in our continuous quest for excellence.
It was a real pleasure having you in Greece and I am looking forward to seeing you again next time you decide to visit.
All the best,
Tasos

Trip to france, France - Sep 13 - Sep 17, 2019

Traveler: Lauren K. - Local specialist: Joël Massé

Our trip to Paris was flawless and memorable thanks to Joel’s help from Kimkim. From airport pick-up to drop off, we didn’t have to worry about anything. Each guide we had was knowledgeable, helpful, and kind. We especially loved our guided trip to the Louvre, our pastry baking class, and our bike trip to Versailles. Our guide, Rachel, showed us where to get the best crepes and make the trip memorable and fun.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Hello Lauren, bonjour de France !
As I didn't have any news from you during your trip, I was wondering how it went and I'm glad to see that it went well ! (as often, no news is good news...). Thanks for your trust and your feed-back. It's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
You can now open a bakery or a creperie near your home and prepare the best crepes for your compatriots !
Best
Joel

Discover athens, mykonos, santorini and crete - 10 days, Greece - Sep 13 - Sep 25, 2019

Traveler: rita s. - Local specialist: Chris Leontopoulos

We loved the trip! Everything was pretty seamless except for locations for the last couple of pickups. Chris was great. Very responsive and patient with all our questions. We highly recommend him and kimKim

See beautiful architecture and mayan culture , Mexico - Sep 17 - Sep 25, 2019

Traveler: Elizabeth K. - Local specialist: Jorge Reyna

The team is very responsive and really listen to your requirement and tried to accommodate your demand . The response time is quick . When arrived in Mexico , the responsible person kept close contact to ensure things are on the correct track . The itinerary planned just fit our requirement .
It had included both the colorful culture and history of the country . Even with a last minute request to book a restaurant , the agent is willing and try her best to arrange for us ,

Jorge Reyna profile photo
Jorge Reyna, local specialist, responded to this review:

Dear Elizabeth
Thank you for your comments! We are glad that you had a great time with all our guides, and that you could discover the beautify of Mexico with them. It was our pleasure helping you with the design of this wonderful itinerary, and we totally believe that having a person taking care of you during your trip makes the difference! Thank you for trusting us for this trip and you are welcome back at any time!
Happy travels,
Jorge & Totonal Viajes Team

Focus on athens with some greek isles, Greece - Sep 8 - Sep 18, 2019

Traveler: Taryn S. - Local specialist: Harris Bitsounis

We absolutely loved our time in Greece. The hotels were great. We especially loved Hotel Adriani in Naxos and would recommend that place to anyone! Please continue to suggest this hotel to others. The staff there really made us feel welcome and a part of their family. We also really enjoyed our welcome dinner at Mavro Provato in Athens!
The pre-arranged driving and ferry services were extremely convenient. Being able to access our local contact when we had ferry delays was invaluable -... read more

We absolutely loved our time in Greece. The hotels were great. We especially loved Hotel Adriani in Naxos and would recommend that place to anyone! Please continue to suggest this hotel to others. The staff there really made us feel welcome and a part of their family. We also really enjoyed our welcome dinner at Mavro Provato in Athens!
The pre-arranged driving and ferry services were extremely convenient. Being able to access our local contact when we had ferry delays was invaluable - Especially when our driver in Naxos did not come to pick us back up.
Overall, we had such a great time in Greece and hope one day to return. Thank you very much for a wonderful trip.

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Taryn,

Thank you very much for finding the time to write this review. Me and the rest of the team are very happy that you enjoyed your trip and had a great time in our country. Of course I will be more than happy to organize your next trip to Greece!

I wish you the best!

King regards,
Harris

Trip to morocco, Morocco - Sep 12 - Sep 22, 2019

Traveler: Kerrie H. - Local specialist: Larbi Anzal

Our driver, Said, was very good, he was attentive, polite, and informative. He made us feel like friends, not just customers. Our guide in Fes, name? Was very informative, and took us to a lot of co operative shopping spots. Our guide in Marrakech, was very amusing, but didn't give us much time to browse the medina.