Kimkim Trip Reviews

Kimkim took the pain out of organizing all the little details for a wonderful trip. All of their guide selections were amazing. They provided additional perks as the trip continued (not that I would expect that in the future, but really nice touch!) One outing was to be a boat ride around a Greek island but the weather forecasts looked horrible. Late afternoon we asked if we could reschedule to to THE NEXT DAY. Kimkim reached out and we were rewarded with a marvelous afternoon on the water. And, yes, lighting and rain happened on the originally scheduled day and would have cancelled the trip.
Thanks Kimkim for so many wonderful memories.

Wonderful Patagonia trip!!!!
Marcela help us prepare a great itinerary, she listened to all our requests and help us find the perfect itinerary options for us.
Marcela and the team of travel agents of Turismo Milodon were amazing. Always in communication with us and anticipating our needs trough out our travels. They answer all our questions promptly and even went out of their ways to help us get a hat that I left in a remote hotel.
We got all our tickets and vouchers few days in advance and all activities went very well.
We loved our time in the Chilean and Argentine Patagonia.
Thanks!!!

Our family trip to Taiwan was amazing and honestly, we could not have gotten by without having an English tour guide and a driver to drive to the places that we ended up going to. We started in Taipei and did tours up the north and then hopped in the van and drove all the way down the East Coast to the southern tip of the island then back up to the gorgeous mountains. James‘s driving skills were so safe and perfect on crazy tight roads. I just felt so safe with him in his gorgeous van that we could stand up in and it was so clean and well taken care of. Belynda’s English was amazing and she was so easy to understand and have conversations with. She was there for us on so many details from picking food to knowing exactly where to go when we did not choose all the major tourist cities. Kimkim helped make the itinerary for us with things that I honestly would’ve never chosen planning things on my own, and they turned out to be so fun and unique as we kind of traveled through. Stops along the way that I would’ve never known were there. Taiwan is definitely a country that as a family I would highly recommend having a private driver and tour guide if you want to see the outskirts. We will definitely be using Kimkim again in the future because it turned out so perfectly and let us kind of just sit back and relax instead of being so stressed about train schedules, and timing of everything. Thank you again for all you did for us.

Activity Reviews

Mr. Brown Avenue and Hot Spring

Taidong

it was so gorgeous riding through the Rice fields and it was just so peaceful green and just the most beautiful mountain back. My family absolutely loved this site.

Quality of Experience

lol

Transport

Sun Link Sea Day Tour

Taiwan

This was my favorite place. We went to. It was so gorgeous. It was like from a movie. I highly recommend anyone going to Taiwan to take a tour down to this gorgeous waterfall.

Quality of Experience

Guides, Drivers and Staff

No

Transport

Our trip to Morocco was wonderful on many levels. The front-end services that were coordinated through KimKim went smoothly, even though our point person changed right before we left for Casablanca. The local guides and our driver, the intrepid Hashim, were drawn from a tour group called Immersive Morocco, I think. They were all knowledgeable, professional and enthusiastic about the culture and different regions of the country. We stayed inside the walls of the old city in both Fes and Marrakech, which were unique and authentic! The camel camp in the Sahara was a real treat, too. I recommend doing it all!! We also stayed in a renovated casbah. What an experience! It was a lengthy road trip but Hisham knew all the spots to stop, where the cleanest restrooms were located and was able to point out interesting facts along the way. Having a private driver is definitely the way to go!

Hotel Review

Riad Madu Premium Camp

Merzouga

My goodness, we were not expecting a king sized bed, hot water and full-on plumbing in this remote location. Very quiet, comfortable, we were well taken care of. Would have had great night views only the evening was completely overcast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

Not to miss. A bucket list item i got to check. Camels are not a particularly comfy way to travel but it was only for an hour-ish and a once in a lifetime experience.

Guided Tour of Fes

Fes

We visited all the points of interest! Couldn't have weaved our way through all the alleyways without our guide!

Quality of Experience

Just the two of us with one guide made the experience very special!

Guides, Drivers and Staff

Transport

Hicham was 10/10! Navigated traffic well - super confident and friendly, helpful.

Our trip took in Amman, Petra, Jerash, Wadi Rum and the Dead Sea. Our driver Bassam was excellent and all of the transitions went really smoothly. Hotels on the whole were great..Dead sea not our thing, but the csmp in Wadi rum was eonderful with zmzxing food. Local guides were fine, this introduces lots of stops to meet bedouin people, who are constantly asking you to buy things. Our highlights were Petra and Jerash for sure.

Bruno planned a great itinerary for us. He was very responsive to my messages and was able to accommodate all of our requests for our itinerary. He checked on us throughout the trip to ensure we were having a great time (and we did!).

Our tour guide in Rio, Marcelo, was incredible. He was so knowledgeable about the city, made sure we saw everything we wanted to see, and was so friendly. The weather on our first day was suboptimal to see Christ the Redeemer so Marcelo and Bruno worked hard to move our ticket to the following day. I’m not sure if you can request a guide or not, but Marcelo was top notch.

Our guide for the Argentinian side of Iguazu Falls, Leandro, was also great. I don’t know how he manages to walk 6 miles almost every day around the falls and still love his job, but he does.

A word of caution- double check ticket prices prior to booking an activity through your guide. We, unfortunately, were scammed $20 USD per person by our final tour guide for a boat ride on the Brazilian side of the falls. He told us the cost was $90 per person when it was actually $70 per person. Bruno, again, was very responsive to the situation. We were refunded $40 by KimKim for the issue quickly.

I definitely recommend using Bruno for your trip to Brazil!

Hotel Reviews

Windsor Plaza Copacabana

Rio de Janeiro

The room was tiny but for the most part clean. The bathroom had some mold in the shower area. The staff was very friendly. We loved having dinner at the pool bar.

Authenticity & Character

Location

Quick 5 minute walk to the beach

Staff

Cleanliness & Comfort

Viale Cataratas

Foz do Iguaçu

Clean rooms and friendly staff. We both really enjoyed having a buffet dinner option.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A visit to Foz de Iguacu Falls / Brazilian Side

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Unfortunately our tour guide overcharged us for the boat tour. We were told it cost $90 USD per person when in reality it cost $70 USD per person. The situation was handled promptly by Bruno and KimKim.

Transport

Visit to the Argentine side

Foz do Iguaçu

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Tour in Rio 6h

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Sugarloaf Mountain & Old Town Tour

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Follow up to second rating above: we met Esther on WhatsApp at the beginning of our trip, mid-Sept this year after arrival in South Africa. All of our messages with Esther over the next ~6 weeks were met with quick and supportive responses.
Importantly for us, Liz and Tshepo were two local specialists who spent most of the last 12 months planning this trip. The itinerary they helped plan was overall perfect for us. Communication via messages was prompt, clear, helpful and friendly. Changes we suggested were made.
We had the trip of a lifetime. From minute one, any concerns we had about arrangements disappeared. Escorts, drivers and transfers at airports and activities were consistently flawless. We felt cared for and secure.
Overall, from Day 1, the trip got better and better. We discovered Tshepo and Liz had included activities in each spot that went above and beyond what we thought we wanted. We soon realized where our money was going! The accommodations and excursions exceeded our expectations, e.g., Ocean View House in gorgeous Camps Bay, Marine Big 5 tour, a 25 minute helicopter flight over Victoria Falls and more!
Our biggest unexpected issue was a delayed flight resulting in missing connecting flights to Uganda gorilla excursion. From the moment about 1150pm that we messaged Liz, she pulled out all stops to rearrange this tour which was so important to us. By the following morning, she had a new itinerary for us which was again perfect.
We were fortunate all around.

Adam and the Kim Kim specialists did an amazing job planning and organizing our Costa Rica vacation. All guides were excellent and knowledgeable- all drivers were timely, courteous and good drivers (which says a LOT) considering the poor road conditions in many areas due to rainfall etc. we thoroughly enjoyed every day and highly recommend this hassle free vacation service!!

My trip to Peru was absolutely incredible, and a huge part of that was thanks to our amazing guides — **Blanca, Jesus, and Julio**. From start to finish, they made every moment special, meaningful, and stress-free.

Blanca was wonderfully knowledgeable and warm, sharing fascinating insights about Lima's history, culture, and traditions in a way that really brought it to life. Jesus was wonderful and made the trip to Arequipa a memorable one.
Julio was always attentive and upbeat — and went above and beyond the call of duty. His enthusiasm was contagious and made even the long drives fun! And we could all just relax and enjoy every experience.

Whether we were exploring the awe-inspiring ruins of Machu Picchu, wandering through colorful local markets, or tasting delicious Peruvian food, I always felt well cared for and truly immersed in the spirit of Peru. The combination of professionalism, kindness, and genuine passion these guides showed made this trip unforgettable.

I can’t recommend this team enough. If you’re planning a trip to Peru, **ask for Blanca, Jesus, and Julio** — you’ll be in the best hands possible.

Hotel Reviews

Hatun Inti Boutique Machupicchu

Machu Picchu

My room was absolutely unforgettable. I wish I had arrived during the day just to take in the breathtaking view — the river flowed right below my window, and across it rose a sheer granite cliff. Falling asleep to the sound of the rushing water was pure magic. I had the best night’s sleep of my life!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Costa del Sol Wyndham Cusco

Cusco

Cusco was my favorite city we visited. I loved this hotel and the location. Food was very good and the staff was also great. I will be back one day!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

La Hostería Boutique Hotel

Arequipa

This was a very nice boutique hotel. Our room was on the top floor and was we could hear lots of traffic noise and loud music. But the staff was wonderful!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Innside Lima Miraflores by Melia Hotels International

Miraflores

The service, food and rooms were outstanding. The rooftop bar was my favorite....

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Machu Picchu Exploration

Aguas Calientes/ Machu Picchu

I can't wait to return and do the 4 day hike!!

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Sacred Valley: Maras, Moray, Ollantaytambo

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Cusco & Sacsayhuaman

Cusco

Julio was so great!!!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Walking City Tour in Arequipa

Arequipa

Quality of Experience

Guides, Drivers and Staff

Transport

Must sees in Lima

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic week driving all over Morocco and I think what impressed us the most was just how much variety there is! Kimkim did a great job taking care of all the details for us and making it easy & seamless to do so many different things. All of our hotels were great, but the room in Essaouira (Riad Mimouna) was particularly stunning and memorable! We really enjoyed Essaouira and appreciated it being an unstructured day where we could explore on our own. I also want to shout out our Marrakech local guide, Abdella-- he pointed out details we would have never noticed and enriched the walking tour with cultural and historical significance. Moreover, he customized it to our specific interests, taking us to a spices shop at our request with no hesitation. And of course, our night in the Sahara Desert with the camel ride, campsite, sunset & sunrise were just magical.

In retrospect, there were a few excursions that didn't quite meet expectations and/or weren't totally tailored to our interests. It felt like they kept pushing us to buy from local merchants (leather, carpets, silk, oils, etc.), but we were more interested in history than in shopping. We also had much better experiences finding food on our own than in the places they set up for us, which were generally more expensive and had less variety.

All that said, the best part of our experience with kimkim might very well be our driver, Tayeb. He was always punctual, friendly, and professional throughout the trip. I can't imagine trying to navigate through Morocco on our own, through crazy traffic & long drives, and it was so worth it to have someone else manage it for us. But more than that, Tayeb added a lot of unexpected fun and interesting stops along the way! Arguably all of our best meals were on the road at restaurants he picked that we would have never found on our own. They were delicious and very well priced! There were so many hidden gems and experiences he opened up, breaking up the driving time with conversation and humor. He showed us the epitome of Moroccan hospitality and it really felt like we left with a new friend.

Hotel Reviews

Barceló Casablanca

Casablanca

Perfectly fine for the situation

Authenticity & Character

Just a modern hotel; nothing special but nothing wrong with it

Location

I don't know Casablanca well enough, but there were at least a couple restaurants we could walk to

Staff

Again, just fine but nothing over the top

Cleanliness & Comfort

Very clean and comfortable

Riad Mimouna

Essaouira

Arguably the best hotel room of our lives!!! We had an amazing corner room right on the water! The open windows created the most beautiful background sounds of softly crashing waves. The water views were absolutely stunning! I will dream about this room for a very long time- only wish we could have stayed longer!

Authenticity & Character

Literally on the edge of the city walls, it was incredible

Location

Unbelievable location, right on the water

Staff

So incredibly nice, funny, warm and helpful!

Cleanliness & Comfort

The best sleep! It was just incredible

Riad Terra Bahia

Marrakech

Good location and satisfactory stay

Authenticity & Character

Lovely Riad with rooftop terrace

Location

Great location in Marrakech right by that open square so we could easily meet our driver and get into the medina on our own. But also far enough away that it wasn't noisy!

Staff

The staff was nice, but the communication wasn't perfect. They moved our room without telling us on the second night, and they weren't super clear with check in & check out instructions.

Cleanliness & Comfort

The room felt a bit exposed to everyone else and hard to block out the light

kasbah ait benmoro

Skoura

This was such an unexpected and cool experience! It felt like going back in time, living in the walls of a wealthy Berber family. We really found it fascinating

Authenticity & Character

This one felt SO authentic. A cultural and historic experience

Location

Convenient stop on our drive from Merzouga to Marrakech

Staff

Cleanliness & Comfort

The tradeoff with the authentic experience is that it lacked some of the modern amenities like A/C. But it was worth it!

Orient Desert Camp

Merzouga

Exceeded expectations! What a beautiful oasis for a night in the desert!

Authenticity & Character

Location

So cool to be surrounded by desert

Staff

The staff were all very nice, welcoming us with tea and snacks and then playing music around the campfire at night. They were great!

Cleanliness & Comfort

I cannot believe how luxurious the tent was! It came with a king size bed, full bathroom, sink and shower. Truly a beautiful "glamping" experience.

Riad Ghita

Fes

Beautiful hotel, with a quiet & spacious room. The staff were extremely friendly and welcoming, and the breakfast every morning was great. Moreover, the location was totally ideal. We were close enough to be able to walk into the medina on our own, but also on the outside of it where we could easily meet up with our driver and not be disturbed by noise. Perfect spot for a couple of days in Fes.

Authenticity & Character

Gorgeous building with mosaic tiles and a large interior courtyard

Location

Moreover, the location was totally ideal. We were close enough to be able to walk into the medina on our own, but also on the outside of it where we could easily meet up with our driver and not be disturbed by noise. Perfect spot for a couple of days in Fes.

Staff

The staff were extremely friendly and welcoming, greeting us with mint tea.

Cleanliness & Comfort

The room was spacious and long, with high ceilings and the A/C was really nice

Activity Reviews

Quick Tour of Casablanca with your Driver-Guide

Morocco

He just dropped us off at the mosque. I wouldn't call that a tour of Casablanca. And since the entry fee wasn't included, we decided to just walk along the water on our own instead.

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Long drive, nothing memorable.

Marrakech to Essaouira

Morocco

Nice, brief drive. We LOVED Essaouira and wanted to maximize our time there

Visit Majorelle Gardens

Marrakesh

Didn't need this experience. It felt like an overcrowded tourist destination. Even though we had a scheduled ticket entrance time, we still had to wait 30 minutes in line to enter. Then it seemed like the purpose was just to take photos for social media. Not our kind of spot.

Half-Day Guided Tour of Marrakech

Marrakesh

Abdella did such a fantastic job! This is exactly what we were looking for. He explained the art in such detail, helping us understand the "what" and "why" behind the beautiful mosaic tiles we'd been seeing all week. We learned so much in such a short time with him. And then when we said we were specifically interested in going to a spice stand, he didn't hesitate but took us to exactly what we we had in mind. He catered the experience to us and shared so much interesting information along the way. It was great!

Private Transfer from Skoura to Marrakech: Crossing the High Atlas

Morocco

There were so many more interesting stops along this route than we knew! We really enjoyed the Atlas Studios, Aït Benhaddou, and then Tayeb took us to an AMAZING barbecue restaurant in the mountains.

Sand-Boarding in Erg Chebbi

Merzouga

This was a total flop. The sandboard didn't move one inch down the sand hill. They didn't take us out to a dune high enough, just handed us an old board to let us walk a few feet within the camp. Even Michael as an experienced snowboarder couldn't get it to move at all. This didn't work at all and was disappointing.

Transfer from Fes to Merzouga via Erfoud & Camel Ride

Morocco

Absolutely loved our camel ride and Sahara experience! We will remember that night for the rest of our lives. The campsite was amazing and the setting was magical.

Dine with a Local Family

Morocco

This really did not live up to how it was advertised. The family was VERY sweet, and I appreciate them feeding us. But here's how it was described: "When you arrive, they welcome you with smiles and offer mint tea and dates. The father may work in the medina or at a school, and he will proudly talk about Fes. The mother makes sure you feel comfortable. The children may be shy at first, but soon they will come to greet you. Before dinner, you may help a little in the kitchen. The mother can show you how to mix a salad or arrange bread. While cooking, the family asks about your trip, your home, and what you think of Morocco. They tell stories about daily life and their city. Dinner is served at a low table. Everyone sits on cushions." In reality, we sat alone in a silent room while one teenager watched us eat. The mother and father did not speak English at all and thus were unable to converse with us. No one ate with us, the teenager just watched us eat. We paid 650 dirham for chicken tagine, while was paid 120 dirham for the exact same meal at a restaurant. They did not teach us how to cook, we did not sit on cushions, and it was disappointing. But that's not a knock on the family themselves- they were very sweet people!

Guided Tour of Fez Medina

Fes

In reality, this felt like more like a guided tour of where to shop than of the history of Fez. We really weren't interested in buying things and thus felt awkward as we were continuously dropped off at another merchant (leather, silk, pottery, carpets, etc). And when he took us to a historic site, he just dropped us off to check out on our own rather than talking us through it.

This is the third trip we've taken with Kim Kim and possibly the most enjoyable. We took this trip with our friends Abby and Robert Belafsky. Having read their review we echo all of the positive things they said. The trip was essentially seamless. And, to the extent there were minor bumps in the road, handled quickly and efficiently by Sabrina.
As stated in the Belafsky review, we were disappointed in the "tour" of the Ferrari factory, which was merely a drive around many buildings. Should others put the Ferrari museum-which was interesting and well laid out- on their itinerary they should be aware that they will be unable to see the inside of the factory.
All of the guides were fine with our two favorites being the guides in Parma and Turin.

Hotel Reviews

Turin Palace Hotel

Turin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascina Galarej Villaggio Narrante

Alba

Authenticity & Character

Location

Cleanliness & Comfort

Hotel Corona D'oro

Bologna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Manzoni

Milano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Museo Egizio

Turin

Quality of Experience

Guides, Drivers and Staff

Transport

Turin Walking Tour

Turin

Guides, Drivers and Staff

Transport

Visit the Synagogue of Turin

Turin

Quality of Experience

Transport

Free afternoon in Alba

Alba

Quality of Experience

Guides, Drivers and Staff

Transport

Modena Walking Tour

Italy

Guides, Drivers and Staff

Transport

Day Trip to Parma: Parma Food Walking Tour with Parmesan and Balsamic Vinegar tasting

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bologna cooking class

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Walking food tour of Milano

Milan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the Theatre La Scala

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Guided-walking tour

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Milan!

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Hello Tetiana,

Thank you for putting together this overall very memorable and satisfying trip through Scotland. We had a wonderful time and left feeling that we got a thorough impression of Scotland’s cities and breathtaking landscapes. Everything worked out perfectly, and we truly appreciated the attention to detail throughout the itinerary.

We do have a few minor comments and recommendations:

First, we were unable to go inside Edinburgh Castle because our flight delay made it too stressful on the day of arrival. However, we thoroughly enjoyed the recommended city tour and even stumbled upon Greyfriars Bobby’s grave, which was a lovely surprise for us as dog lovers. That would be a wonderful addition to your list of sightseeing recommendations.

Second, on the third day, we left Stirling Castle and drove north to the Culloden Battlefield. The drive took over three hours due to road construction and traffic, which caused us to miss our 2 p.m. tour. Fortunately, we were able to join the 3 p.m. session instead, though this meant we missed visiting Urquhart Castle that afternoon. That turned out just fine, as we later saw the castle from the Loch Ness Canal Tour the next day.

Isle of Skye was the absolute highlight of our trip. We loved Portree, the Storr hike, and the scenery filled with sheep—it all felt wonderfully authentic. We decided to skip the Quiraing hike to keep the day more relaxed and ensure we had time for the Talisker tour, which was a great decision.

On the sixth day, driving from Portree to Glencoe, we came across the Highland Soap Company and decided to stop. We recognized the brand from the products used in all our hotels—from Edinburgh to Inverness to Portree—and enjoyed shopping there tremendously. It would be a fantastic addition to future itineraries.

Overall, the trip was beautifully arranged, and we’re so grateful for your excellent planning and thoughtful touches. Thank you again for helping us experience Scotland in such a memorable and personal way.

Hotel Review

Bracken Hide Hotel

Portree

This was the best hotel on the trip, and we were so happy to be able to stay there for two nights. This hotel, and the Isle of Skye in general, was so beautiful that we could have stayed there the full week as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Sea Breezes Restaurant

Scotland

This restaurant was sadly closed during our stay on the Isle of Skye, so we cannot leave a proper review.

From start to finish, everything about our trip exceeded expectations. The country is stunning — from the vibrant cities and beautiful architecture to the peaceful dunes of the Sahara (a true bucket-list experience!). The people are incredibly kind and welcoming, and we felt completely safe everywhere we went — not even a hint of petty theft.

Imane was amazing in helping us plan the perfect trip for our family, especially since we were travelling with our 2-year-old toddler. She took the time to get on a call, walk through all our options, and tailor everything to our needs.

Said provided excellent on-the-ground support, always quick to help and solve any issues that came up in real time.

And Karim, our driver, made the journey extra special — sharing stories, traditions, and his deep pride in Berber culture throughout the trip.

Every accommodation we stayed in was stunning, and every stop along the way was thoughtfully chosen.
We couldn’t have asked for a better experience. Highly recommend!

My wife and I with my sister and her husband decided to use Kimkim to plan our trip to Chile and Rapa Nui (Easter Island). This turned out to be a great decision! Kimkim was great and planning the trip we wanted locating the best places to stay and the ideal tour groups. Further, Riwal was accessible to answer planning questions, responded to our wants and coordinated the trip once we arrived. For instance, we were picked up by the tour group on Rapa Nui and told we would need to purchase our tickets into the parks (~$100/person). However, we understood that these were already paid as part of the package. My sister sent a email to Riwal and, within minutes, the tour guide came to us to say he was mistaken and the tickets had been covered. In a different area, we saw the other hotels on Rapa Nui and were so glad we had Kimkim to pick an amazing one right on the ocean. It would have been impossible for us to compare hotels from our home. I would travel with Kimkim again in a second and am, in fact, considering our next trip with them now.

Our guide in Pantanal Nabutaka was EXCEPTIONAL! He was so knowledgeable, willing and such a pleasure to have around us! He took so much effort & time to show us countless wildlife especially birds and of course the jaguar! He made the Pantanal stay even better than what we had expected!
Marcelo in Rio was very good. Knowledgeable, smart & interesting
Gave us an immersive experience in Rio!
Our entire trip to Brazil was just fantastic! Every bit of it was as described and as we had imagined it after months of reading up on Brazil
The Pantanal exceeded our expectations! The sheer plethora of wildlife & birds is mind-blowing ! The 2 days of Jaguar safaris were wonderfully done thanks to our expert guide Nabutaka & boatman Jose
The Iguazu Falls, both Argentina & Brazil were dramatic!
The end of our trip with the Iberostar Amazon Cruise was truly 5 star, luxurious in every way and was far better than we had expected!

Hotel Reviews

Hotel Intercity Manaus

Manaus

Quick check in Good English at Reception! Large comfortable rooms, very well appointed Nice breakfast Allowed us late check-out at 1 pm which was very helpful!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Rio Claro

Poconé

Lovely Pousada - Rio Claro Lots of wildlife on the property! Competent quick check in Cordial service in the dining room Superb experience of seeing Hyacinth Macaws being fed in the morning, just magical This was on the first day We stayed in Pousada Berco Pantaneiro in Porto Jofre on the next 3 days The facilities were pretty basic Food was good & wholesome Service was tight probably because of the location & staffing There was a powercut from 9 pm to almost 4 am one night Apparently the generator wasn't working Extremely uncomfortable in the heat, with a Jaguar safari following on at 7 am! Was impossible to contact the Manager that night

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Deville Prime Cuiabá

Cuiabá - MT

We reached at 3 am and there was no booking in our name. It was impossible to explain to the receptionist inspite of showing them a printed voucher. Finally in my desperation, I had to phone my Trip Planner Bruno at that unearthly hour and he sorted it out. Even then, they were not really welcoming. No water in the room

Authenticity & Character

Competence Willingness to understand what the guest is trying to say

Location

Staff

Cleanliness & Comfort

Sanma Hotel Foz do Iguaçu

Foz do Iguaçu

Beautiful hotel Felt like a 5 star Amazingly cordial & quick check in, at midnight!! Such good English!! Welcome drink sparkling wine And fabulous breakfast spread Very nice spaces to just relax in Location very very close to Iguazu Falls & next door to the Bird Park I think Kimkim should definitely offer this hotel to guests visiting Iguazu. I was offered this only after I specifically wanted a hotel next to the flFalls

Authenticity & Character

Location

Very close to Iguazu Falls, next door to the Bird Park

Staff

Cleanliness & Comfort

Beautiful property

Arena Leme Hotel

Rio de Janeiro

Only positive is the location in the beach Room very small Facilities not great No water provided in the room Even small bottles need to be paid for, which we were not informed about I feel we could have been offered a better selection of hotel for Rio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cruise Grand Amazon Expedition Departure

The Amazon

Brilliant Luxurious Truly 5 star

Quality of Experience

The Cruise is highly recommended! Very special to be cruising on the Amazon with 5 star luxury! Amazing rooms, service, amenities, drinks & food!

Food

Guides, Drivers and Staff

Transport

Pantanal Adventure Day 4/5

North Pantanal

Amazing Jaguar safaris, 10 hours on each day! Brilliant sightings, thanks to guide Nabutaka & boatman Jose

Quality of Experience

Food

Service at Berco Pantaneiro could be better. It is too svsnty & stretched. The room is small & crammed. No surfaces to keep stuff. Thankfully there was an extra bed so we could use that. The re is no housekeeping, hence the room & bathroom felt dirty. Though I don't expect 5 Star service at the Pantanal, it could surely be better. One of the nights there was a power cut from 9 pm till 4 am. Was extremely hot & uncomfortable, given a safari starting at 7 am! It was impossible to contact the Manager to enquire. It is scary to think what if a guest had an emergency but there is no one at the property who can be contacted

Guides, Drivers and Staff

Transport

Pantanal Adventure Day 3/5

North Pantanal

The Jaguar Safari was as exciting as imagined! Fantastic safari for 10 hours on both days. Nabutaka & Jose were so patient and willing

Quality of Experience

Food

Service at Pousada Berco Pantaneiro could be better. Itbis too svsnty

Guides, Drivers and Staff

Transport

.Pantanal Adventure Day 2/5

North Pantanal

Got to see Hyacinth Macaws being fed in the Pousada Rio Claro! Lots of birds, capybara roaming around the property!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

.Pantanal Adventure Day 1/5

North Pantanal

Unforgettable drive on the Transpantaneira! Guide Nabutaka is excellent and highly recommended! So knowledgeable, willing, friendly. Will never forget the countless birds we saw !

Quality of Experience

Food

Guides, Drivers and Staff

Nabutaka is exceptional and we were really lucky to have him!

Transport

Nabutaka

A visit to Foz de Iguacu Falls / Brazilian Side

Foz do Iguaçu

Absolutely stunning!

Quality of Experience

Guides, Drivers and Staff

Transport

Sugarloaf Mountain & Old Town Tour

Rio de Janeiro

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Tour in Rio 6h

Rio de Janeiro

Marcelo our guide was very good - knowledgeable, friendly, interesting, very good English! Nice neat tour of Rio!

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was phenomenal! The guides, accommodation and activities were all top notch. The only things I would suggest is more communication regarding day to day logistics. I didn’t always know details about where/when and for how long activities would be. That means I wasn’t prepared or dressed correctly on a regular basis. In addition, we ran into significant issues with visas that I would have appreciated more guidance on. I had to specifically ask whether a visa was needed for Cambodia else I wouldn’t have known to get one. We had to file for an emergency visa on the way home and ultimately had to repurchase a second set of flights home because they didn’t tell me I had to either file for a multi visit Vietnam visa or book a flight home that went through Hanoi to the next country. That type of support for a trip was expected to ensure a successful trip.

Our first trip to Greece was exactly what I expected it to be, thanks so Siena and KimKim. She asked the right questions in order to cater each day to what we wanted to see and do. She had great recommendations and provided all the details necessary for us to pack and plan appropriately for 11 days.

There were minor hiccups but nothing detrimental to the overall experience, and with so many details planned, we weren’t expecting everything to go perfect.

Siena and Lea were responsive and helpful. Thank you for making our trip memorable!

Our first visit to Morocco was a thrill. Nihad made the planning so easy. I originally intended to travel with my brother & his wife, but he had to undergo surgery a month before our planned trip. Nihad easily substituted one of my friends in their place, which increased the price only slightly. We started in Marrakech (2 nights at the excellent Riad al Rimal), then traversed the High Atlas Mountains to Valley of Roses (2 nights at the stunning Kasbah Tiziri). We took a camel ride to the desert camp (Sahara Stars Luxury Camp) for 1 night, then went on to Fes (2 nights at the Riad Farouzi Fes). We flew back to Marrakech for 2 nights (again at the Riad al Rimal). We spent our last free day seeing the Jardins Majorelle (spectacular), the Museum of Berber Arts, and the Yves St. Laurent museum.

The high points: observing the traffic in Marrakech (wild!), our lunch with the locals in the Valley of Roses, the camel ride to the desert camp, the stop at the women's cooperative Berber rug shop, every city guide we toured with, and the people of Morocco, all of whom were so warm and welcoming. Kudos to Nihad, who always responded immediately to our questions. And of course Richad, our tour manager/driver, who was invariably pleasant, helpful, patient, and informative.

Emanuela was amazing to work with from start to finish. Always responding quickly and having all the answers we need! She planned us the perfect trip and took into account everything we wanted to do. One of our excursions canceled before our trip and she informed us quickly before the trip happened and was able to book something else in a timely manner so we didn’t miss out. While we were in Iceland having her as a point of contact was very helpful as we once felt lost and we almost immediately sent us the exact address of where we needed to go and we enjoyed all the restaurant recommendations. Highly recommended using Kimkim if you want to have a stress free trip where you can just show up and go and not have to think much about it. Highly recommended.

Activity Reviews

Sky Lagoon

Reykjavík

Our favorite lagoon! The 7 step ritual was a really cool concept and as someone with a husband who doesn’t love just floating and doing nothing it was the most enjoyable to have something to do and go through it was clean and organized. We really enjoyed this lagoon experience.

Quality of Experience

Guides, Drivers and Staff

Ice cave tour under Katla glacier

Vík

Our favorite thing we did! There’s stunning views all the way around and the ice caves literally look like out of a movie set. It was stunning from start to finish.

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights tour with your driver

Iceland

It was so amazing, the lights were the strongest the night we went they’ve been all year! Our tour guide canceled our trip the first night due to low visibility which we appreciated him not just taking us out anyways and wasting our money. He was honest and waited for a better night and it was perfect!

Quality of Experience

Guides, Drivers and Staff

Transport

The whole trip from start to finish was amazing! The booking on kimkim was seamless and Majid was very accommodating with our interests and needs. He messaged me almost immediately while we were planning and checked in several times during the trip. Our driver Hasan became part of our family for the week! He was so proud to show us his country and particularly where he was raised. He was very certain to stop if we needed a break and made arrangements with local tour guides as we arrived. He had a very good sense of humor and a very caring disposition. The people of Morocco couldn't have been more friendly. Our guide in Fez was extremely knowledgeable and we were able to see so many amazing crafts. The family we had dinner with was delightful and we really enjoyed the experience of seeing how they lived. The Riads were wonderful and the hotel in the gorge was beautiful, modern and clearly the owners were paying attention to detail. the food the that hotel was excellent! Our Camel ride into the dessert was so fun as well. We all had a terrific trip