Kimkim Trip Reviews

4.8
Based on 21,164 ratings
Read 21,164 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tom planned an amazing trip for our family. ...
Norway | Jun 19 - Jul 6, 2026

K
Kate K.
Newark, NJ | Reviewed on Jul 10, 2026

Tom planned an amazing trip for our family. We enjoyed a combination of guided walking tours as well as boat and train rides both solo and with a guide at times. We had time to explore on our own as well. Tom was very responsive and attentive to any questions or concerns. Thank you!

Local specialist: Tom Christer Larsen

Martina did an excellent job listening to my ...
Italy | Jun 9 - Jun 23, 2026

Karen
Karen R.
Chicago, IL | Reviewed on Jul 10, 2026
Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina Read more

Martina did an excellent job listening to my needs (I have trouble walking) and guiding me on what cities would work/be difficult. She made sure I had transfers and rooms without stairs as best she could before she went on maternity leave. When/if she is back, I highly recommend her! Just be careful once you are on the trip as different people help you and are not as understanding/accommodating as Martina

Hotel Review
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

The best meal we ate in all of Italy was the cooking class meal we had here! Such a fun experience as well as delicious. Unfortunately, I’m not sure what to say about the restaurant though as our first night’s dinner was so salty neither of us could finish our meals. It made me want to cancel the second night’s meal , but I’m glad we didn’t as the second night’s dinner was delicious. Comfortable rooms and a lovely swimming pool was very relaxing. Gravel walkways to some of the rooms, so if you have trouble walking, select a room carefully

Authenticity & Character
Location
Relaxing and scenic location
Staff
Cleanliness & Comfort
Activity Reviews
Meeting Venice: boat cruise along the canals
Meeting Venice: boat cruise along the canals
Venice

It was nice to have a private boat tour, but we were in one of the taxi boats which are partially enclosed. It’s tricky for those with physical problems to get to the opened back or it’s a little crowded to stay up front with driver. But we did get a very knowledgeable tour guide who went out of the way to make sure we went by something that is special to me.

Quality of Experience
Guides, Drivers and Staff
Transport
Driver went out of his way to accommodate me, but the boats aren’t really built for sightseeing
Paper marbling workshop with a local artisan
Paper marbling workshop with a local artisan
Florence

It was so nice to do something a little different, yet also very authentic

Quality of Experience
Guides, Drivers and Staff
Rooftop bar Opera show
Rooftop bar Opera show
Rome

Such a nice unique experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Golf Cart Tour
Florence Golf Cart Tour
Florence

They no longer allow golf carts in the heart of Florence, so we did Fiesole. There were nice views, but the main museum was closed. Went to alternate museum that was very small and not well air conditioned. I’d skip this golf cart tour. There were nice views on way up to Fiesole, but not really worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Small group golf cart tour of Rome's highlights
Small group golf cart tour of Rome's highlights
Rome

Great experience, particularly if you can’t walk well or are in Rome during a heat wave.

Quality of Experience
Guides, Drivers and Staff
Transport
The openness of the golf carts make it easy to see, but only on the side you are sitting on. Try to get the seat behind the driver
Tuscan Traditional Cooking Class
Tuscan Traditional Cooking Class
Italy

Best meal we had in all of Italy!

Quality of Experience
Guides, Drivers and Staff
Flavors of Emilia: Food Valley Tour
Flavors of Emilia: Food Valley Tour
Italy

We loved this tour! Only suggestion is to cut down on the a,punt of food or spread it out over a longer period of time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bologna Market & Food Tour
Bologna Market & Food Tour
Bologna
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Martina Venturi

Tom was amazing, we had a family trip with 14...
Norway | Jun 19 - Jul 6, 2026

Salahuddin M
Salahuddin M K.
San Jose, CA | Reviewed on Jul 10, 2026

Tom was amazing, we had a family trip with 14 members from age 14 to 90. Tom helped us through all the challenges in planning the trip; Was there any time day or night to solve our various requests. Did an outstanding job planning the trip agenda including time in Oslo, Stavanger, Bergen and the Hurtigruten. I highly recommend Tom for trip to Norway.

Local specialist: Tom Christer Larsen

We ended up having an amazing trip. Thank yo...
Spain | Jun 19 - Jun 27, 2026

J
James B.
Boston, MA | Reviewed on Jul 10, 2026
We ended up having an amazing trip. Thank you to KimKim for all of the efforts on our behalf. Read more

We ended up having an amazing trip. Thank you to KimKim for all of the efforts on our behalf.

Hotel Reviews
Molina Lario Hotel
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio Gran Vía, A Royal Hideaway Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was just a little small.
CoolRooms Palacio de Villapanés
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Noga Heyman

Simplicity at its best
Japan | Jun 24 - Jul 4, 2026

Steven
Steven S.
Seattle, WA | Reviewed on Jul 10, 2026
Judy and the team at Kim Kim made planning my trip extremely easy. She was extremely well engaged in what my goals were for my trip and had plenty of suggestions for different activities to do. Overall the process was really simple. Read more

Judy and the team at Kim Kim made planning my trip extremely easy. She was extremely well engaged in what my goals were for my trip and had plenty of suggestions for different activities to do. Overall the process was really simple.

Hotel Reviews
MUWA NISEKO
Kutchan

Beautiful hotel very hugh quality. Very rare level of service provided by the staff.

Authenticity & Character
Location
Centered perfectly to be about a 10 to 15 minute cab or bus ride to either kutchan or Niseko. And right next to a lift that will take you to the ski slopes of Mt. Niseko-Annupuri.
Staff
Cleanliness & Comfort
KEIO PRELIA HOTEL SAPPORO

Really loved the hotel. Great breakfast, clean rooms, extremely attentive staff. Had to dock a star because the fitness room was only a couple treadmills and a stationary bike. That doesn't hold up to what I'd call a proper fitness room.

Authenticity & Character
Location
Barely a 5 minute walk from Sapporo Station. And all the shopping there. Really it's proximity to the clock tower, the TV Tower, Odori Park, Susukino Crossing. It's all within 20 minutes on foot. Really no need for a cab unless you wish to do further exploration on the outskirts of sapporo and beyond.
Staff
The staff was extremely helpful and kind. Willing to answer even what you may think is the most mundane of questions.
Cleanliness & Comfort
Local specialist: Judy Zhang

This trip was everything I wanted as a first time solo traveller to Europe
Belgium | Jun 28 - Jul 5, 2026

M
MALU J.
India | Reviewed on Jul 10, 2026
This trip was everything I wanted.
As a first time solo traveller to Europe, I had so many doubts and fears.
But Lisa and Kimkim team really helped out with this plan.
It was tailored to my interests and needs, and even my local friends commented on how good of an itinery I had.
Thank you so much to team KimKim and especially Lisa for all the prompt communcations, help and the plan :)
Read more

This trip was everything I wanted.
As a first time solo traveller to Europe, I had so many doubts and fears.
But Lisa and Kimkim team really helped out with this plan.
It was tailored to my interests and needs, and even my local friends commented on how good of an itinery I had.
Thank you so much to team KimKim and especially Lisa for all the prompt communcations, help and the plan :)

Hotel Review
The Dominican
Bruxelles

The Dominican was really good stay, Located at very centre and prime spot. The room was spacious and well occupied with all the facilities. Staff were really helpful and friendly. I felt really comfortable and safe staying here. On top of it, the interior and history of the hotel was also very interesting and as an Art nerd, I found it really fascinating. I never had breakfast or any food from the hotel though, so no comment on that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Leuven - Botanical Gardens (Kruidtuin)
Leuven - Botanical Gardens (Kruidtuin)
Belgium

A nice and beautiful place to relax, very well and beautifully maintained, a photo spot for sure

Ghent - Gravensteen - Castle of the Counts
Ghent - Gravensteen - Castle of the Counts
Belgium

Visiting the castle was intersting and the audio tour was fun. It is quite a short item and not a must have in my opinion

Quality of Experience
Transport
Brussels - Day trip to Leuven
Brussels - Day trip to Leuven
Brussels

This is another day trip that was absolutely tailored to my interests of architecture, history and art. The St.Peter's Church visit was everything I wanted as an art and history enthusiat. University visit as well was really good. The botanical garden was a really beautiful and nice place to relax after

Quality of Experience
Transport
Brussels - Day trip to Ghent by train
Brussels - Day trip to Ghent by train
Brussels

Ghent travel was very scenic and absolutely beautiful. Liked it

Quality of Experience
Transport
Brussels - Private guided walking tour:  food
Brussels - Private guided walking tour: food
Belgium

This is one of the best experience of the trip. My guide was really friendly, knowledgable and really really interesting to spent time with. By the time of this event, I have been in Brussels for almost 4 days and have been to majority of the tourist places and experiences. But he quickly adapted to that, enquired about my intersts and personality, and took me to places , which are not the common tourist places, that fit my interests. Both for food and sights. And as somenone who is interested in history and general politics, he was able to answer many of my queries regarding Belgium and many things related to it, which made a really interesting evening. Really thankful for this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa van den Eerenbeemt

We had an epic trip. Really enjoyed the loca...
Norway | Jun 19 - Jul 6, 2026

Jamal
Jamal K.
Newark, NJ | Reviewed on Jul 10, 2026
We had an epic trip. Really enjoyed the local guides. Read more

We had an epic trip. Really enjoyed the local guides.

Hotel Reviews
Scandic Kirkenes
Kirkenes
Authenticity & Character
Location
Close to center of town
Staff
Cleanliness & Comfort
Radisson Blu Airport Hotel, Oslo Gardemoen
Gardemoen

Convenient location adjacent to airport

Authenticity & Character
We watched the Norway 🇳🇴 World Cup in their lounge watch party
Location
Easy walk to airport
Staff
Cleanliness & Comfort
Breakfast was good
MS Richard With
Tromsø

The Hurtigruten was really nice. The food was excellent

Authenticity & Character
The hurtigruten has a storied history
Location
We saw almost the entire coast of Norway
Staff
Expedition Staff
Cleanliness & Comfort
Bedding was really nice
Heimen Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Stavanger City
Stavanger
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Opera
Oslo
Authenticity & Character
Location
Fantastic Location across the street from the library voted best in the world
Staff
Everyone was helpful
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

All our guides were excellent and helpful

Quality of Experience
Guides, Drivers and Staff
Nina helped us book dinner for 17 at To Kuchs.
Transport
Norway in a Nutshell and the Flamm railroad
Flor & Fjære Garden Cruise
Flor & Fjære Garden Cruise
Stavanger

Unbelievable achievement. Inspiring.

Quality of Experience
Food
Unexpectedly brilliant
Guides, Drivers and Staff
Transport
Boat ride was scenic
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

Would definitely recommend this cruise to get a fuller picture of Oslo

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk
Private City Walk
Oslo

Our guide was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Train went straight from airport to our hotel
Local specialist: Tom Christer Larsen

The trip was amazing. The hotels were very n...
Norway | Jun 28 - Jul 9, 2026

Kimberly
Kimberly H.
Chicago, IL | Reviewed on Jul 10, 2026

The trip was amazing. The hotels were very nice and conveniently located. The activities in Flam and Aurland were awesome! Mathia was always incredibly responsive and helpful. Highly recommend!

Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Jul 10, 2026

Dear Kimberly,
Thank you very much for your kind review.
It was such a pleasure helping you plan your trip, and I'm so happy to hear that you had an amazing time. Thank you for trusting me, and I hope to help you plan another unforgettable adventure in Norway someday.
I wish you and your family all the best. :)
Mathia

Having Kimkim's assistance in planning our 17...
Norway | Jun 15 - Jul 3, 2026

J
Jane B.
San Jose, CA | Reviewed on Jul 09, 2026
Having Kimkim's assistance in planning our 17 day self-drive tour of Norway was very helpful. We started with a long list of places we wished to visit and Katie helped us reduce our list to the most important destinations that were within a few hours drive of each other. Most of the lodges we stayed at were fine but one was terrible (Batsfjord Rorbuer). We ended up leaving after our first night and getting a much nicer Airbnb place for the second night. In Alesund we could not fit our luggage... Read more

Having Kimkim's assistance in planning our 17 day self-drive tour of Norway was very helpful. We started with a long list of places we wished to visit and Katie helped us reduce our list to the most important destinations that were within a few hours drive of each other. Most of the lodges we stayed at were fine but one was terrible (Batsfjord Rorbuer). We ended up leaving after our first night and getting a much nicer Airbnb place for the second night. In Alesund we could not fit our luggage into the standard room at Quality Hotel Waterfront so we paid for an upgrade to a larger room with a nice view. Otherwise things went well.

Hotel Review
Varanger View
Vardø

This was our favorite lodging of our entire 2.5 week tour of Norway. Our cabin was new and well insulated so that we did not need to use a heater even on cold days. The living room had a huge window overlooking a grassy area where reindeer grazed each day. We also could see the Barents Sea and the island of Vardo in the distance. The proprietor welcomed us with a bowl of fresh grapes and a fresh loaf of bread and stocked the refrigerator with cheese, yogurt, eggs and other useful staples. The day trip to Hornoya Island was special. A short drive from Varanger View there were other species of birds which my husband was able to photograph. We loved this place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Katie Acheson-Gray

Bucket list item accomplished!
New Zealand | Jun 12 - Jul 1, 2026

Johanna
Johanna A.
Miami, FL | Reviewed on Jul 09, 2026
Our journey started with researching New Zealand and how to best travel the country. What to see, where to stay? We made an inquiry with KimKim. We were contacted right away and teamed up with Michelle. What we loved about Michelle is that she lives in New Zealand. We got on a call with her, she asked questions concerning what we wanted to do on the trip. Places that were important for us to visit, things we wanted to do and things we weren’t interested in doing as much. She built a 3 week... Read more

Our journey started with researching New Zealand and how to best travel the country. What to see, where to stay? We made an inquiry with KimKim. We were contacted right away and teamed up with Michelle. What we loved about Michelle is that she lives in New Zealand. We got on a call with her, she asked questions concerning what we wanted to do on the trip. Places that were important for us to visit, things we wanted to do and things we weren’t interested in doing as much. She built a 3 week itinerary for us. The itinerary included transportation, stay and excursions/tours. It was perfect! She was easy to contact and the app that we downloaded allowed us to have our itinerary at hand. Tickets and vouchers were on there as well. We just got back from the trip and it was wonderful!!!

Hotel Review
Scenic Suites Queenstown
Queenstown

Loved the location! Rooms were very comfortable, staff was very accommodating. Perfect to walk into town, restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michelle Srzich

Everything was just as promised.
Italy | Jun 22 - Jul 4, 2026

Bessie
Bessie M.
Seattle, WA | Reviewed on Jul 09, 2026
Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our... Read more

Everything was just as promised.. Of course no one could predict the heat wave that happened, but I was very pleased that there were no problems with any of the reservations or tickets that Kimkim arranged. Everything went as smoothly as one would expect. The instructions given were very thorough and clear. I felt that the money was very well spent and we got exactly what we asked for. I really appreciate that they listened to every need and desire we had, and they stayed within our budget.I will definitely use Kimkim again and I have recommended them to many people.

Hotel Reviews
Moxy Milan Malpensa Airport
Somma lombardo VA

It got the job done and we needed the location. It was fine for a night. It was trying to be very minimalist, but unfortunately it tipped over the line of actually being lacking. Usually hotels have some information in the room about how to change the temp, how to reach the front desk by phone (there was no phone), and available food and services. This had nothing. Not a QR code, no paper info, nothing. The gentleman who checked us in was abrupt and was being overtly rude to his co-worker. The food at the restaurant was OK, but certainly overpriced for what it was and the cafeteria style of service.

Hotel Villa Adriana
Monterosso al Mare

Wonderful space with a perfect location. My only issue was that we were on the very top floor, I think because we needed a larger room, and the windows in this space are tiny and high up. For such a stunning location, I really would have preferred to be able to see the view from this hotel as it was raised up over the street level. Unfortunately we could barely see glimpses of the faraway hillsides and it felt dark.

Location
Staff
Cleanliness & Comfort
Salvadonica - Borgo del Chianti
San Casciano in Val di pesa

Beautiful and clean. A/C was so good! The pool is gorgeous and they are very friendly. I loved their breakfast. The only negative is that the restaurant was a bit disappointing. For the cost, I expected better. The food was either bland or over-salted. The breakfast was great, but the disappointing aspect was lunch and dinner. We sought those meals elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Comfortable, spotless, and beautiful. Great location, and service is wonderful.

Location
Staff
Cleanliness & Comfort
Hotel Dei Mellini
Rome

Lovely service, lovely room, A/C was great, everything was clean.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Pasta Cooking Class with gelato
Pasta Cooking Class with gelato
Florence

I am so glad we did this! Our whole family had so much fun nd we learned some very helpful skills. We have already used them at home.

Quality of Experience
Food
Guides, Drivers and Staff
Florence Walking Food Tour
Florence Walking Food Tour
Florence

This was great, although it was much longer than we had expected. We weren't done until about 9:45pm. We were exhausted and feeling quite done with the whole thing by the end.

Quality of Experience
Guides, Drivers and Staff
Golf Cart --  SHORT TOUR OF ROME
Golf Cart -- SHORT TOUR OF ROME
Rome

This was one of my favorite things from the whole trip. Our guide was fun, and it was so much fun to zip around and see things this way. we all (kids included) loved this so much!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Our personal guide was so knowledgeable and kind. There was a heat wave going on and she was so considerate in trying to help us stay comfortable. She was wonderful.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Guided Tour
Vatican & Sistine Chapel Guided Tour
Rome

We booked this ourselves through Viator. This was not a Kimkim service and they had nothing to do with this reservation. That being said, this was supposed to be breakfast tour and promised less crowded viewing and it was anything but that. Full crowds and chaos. I would not book this again.

Local specialist: Giulia Bonati

On the plus side: the planning of the trip ...
Portugal | Jul 2 - Jul 8, 2026

B
Barbara C.
San Jose, CA | Reviewed on Jul 09, 2026
On the plus side: the planning of the trip and it's itinerary was easy with good back and forth with Julia. The itinerary itself was perfect with the right amount of time allotted to planned activities vs. personal time. The hotels were good with convenient locations. The private food walking tour in Porto was a lot of fun and the guide Andre was excellent. In a close second was Joao with the Sintra and Pena Palace half day trip.
The guide David with the Braga and Guimares trip was...
Read more

On the plus side: the planning of the trip and it's itinerary was easy with good back and forth with Julia. The itinerary itself was perfect with the right amount of time allotted to planned activities vs. personal time. The hotels were good with convenient locations. The private food walking tour in Porto was a lot of fun and the guide Andre was excellent. In a close second was Joao with the Sintra and Pena Palace half day trip.
The guide David with the Braga and Guimares trip was not as good. In addition to being almost and hour late, he wasn't very interactive with our family. There was another couple from Greece that he was much more comfortable with saying that Greek and Portuguese cultures are very similar. My suggestion would have been to keep the tour private with the 6 of us rather than incorporate a very different group.
The no show of the guide for the Medieval tour was disappointing but we were able to tour ourselves and have an enjoyable day.
The incorrect address for the cooking school was just sloppy. It was also inconvenient for us to get the school. We divided up so we could get a fast Uber for four of us and two of us walked as fast as we good to get to the school. I felt badly for inconveniencing the others who were waiting on us.

Local specialist: Julia Reed

Janneke was amazing to work with!
South Africa | Jun 4 - Jun 16, 2026

Jennifer
Jennifer G.
Boston, MA | Reviewed on Jul 09, 2026
Janneke was amazing to work with. She paid attention to our wishes for the trip. Not only did she meet every one of them, but she exceeded them. She was always available for planning, and once we were in-country, she was available for last-minute questions. I would definitely recommend Janneke, and the Kimkim team. Read more

Janneke was amazing to work with. She paid attention to our wishes for the trip. Not only did she meet every one of them, but she exceeded them. She was always available for planning, and once we were in-country, she was available for last-minute questions.

I would definitely recommend Janneke, and the Kimkim team.

Hotel Reviews
Ivory Wilderness River Rock Lodge
Hoedspruit
Authenticity & Character
The meals were incredible. The game drives outstanding.
Location
It's a bit of a drive to get to, but so worth it once you're there. We saw a herd of elephants just across the river!
Staff
Cleanliness & Comfort
La Cotte Farm
Franschhoek

Lovely inn. Very attentive staff. Highly recommend.

Authenticity & Character
Loved the in-room fireplace
Location
Walking distance to town.
Staff
Cleanliness & Comfort
Local specialist: Janneke Van Schalkwyk

A Perfect Portugal Experience Thanks to Pedro and the Kimkim Team
Portugal | Jun 17 - Jun 25, 2026

ILLIYAS
ILLIYAS M.
Canada | Reviewed on Jul 09, 2026
Here’s a version that recognizes everyone who helped make your trip special: Our Portugal trip exceeded every expectation, and we have Kimkim—especially our incredible local agent, Pedro—to thank for making it such a memorable experience. Pedro was exceptional from beginning to end. He was responsive, knowledgeable, professional, and genuinely invested in making our trip perfect. Every detail was thoughtfully planned, from our beautiful hotels and seamless transfers to outstanding... Read more

Here’s a version that recognizes everyone who helped make your trip special:

Our Portugal trip exceeded every expectation, and we have Kimkim—especially our incredible local agent, Pedro—to thank for making it such a memorable experience.

Pedro was exceptional from beginning to end. He was responsive, knowledgeable, professional, and genuinely invested in making our trip perfect. Every detail was thoughtfully planned, from our beautiful hotels and seamless transfers to outstanding restaurant recommendations and unforgettable experiences throughout Lisbon, Porto, and the Algarve. His communication before and during the trip gave us complete confidence that everything was taken care of.

We would also like to recognize our outstanding drivers and guides, Hugo and Ricardo, who truly elevated our experience.

Hugo welcomed us upon our arrival in Lisbon and handled our airport transfer with warmth and professionalism. He also guided us on an incredible day exploring Sintra and the breathtaking westernmost point of mainland Europe. Later in our journey, he drove us from the Algarve back to Lisbon, and every moment spent with him was enjoyable. His knowledge of Portugal, friendly personality, and willingness to share local insights made each drive feel like part of the vacation rather than simply transportation.

Ricardo was equally exceptional. He gave us a fantastic tour of Porto and took us through the stunning Douro Valley, where we enjoyed an unforgettable boat cruise and winery visit. He also drove us from Porto to the Algarve, making the long journey comfortable, informative, and enjoyable. His passion for Portugal and attention to detail made every experience even more meaningful.

What impressed us most was how effortless the entire vacation felt. Every transfer was punctual, every recommendation was excellent, and even our special requests for my partner’s birthday were handled beautifully. We never had to worry about logistics—we were simply able to relax and enjoy everything Portugal has to offer.

I cannot recommend Kimkim highly enough. Pedro assembled an outstanding team, and together with Hugo and Ricardo, they delivered one of the best travel experiences we’ve ever had. We returned home with unforgettable memories and would not hesitate to use Kimkim again for future adventures.

Thank you, Pedro, Hugo, and Ricardo, for making our dream trip to Portugal a reality.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 09, 2026

Dear Illiyas,
Thank you so much for your wonderful review!

It was truly a pleasure helping you plan your Portugal adventure. I'm so happy to hear you had such a memorable experience, and your kind words about everyone involved mean a great deal. I'll be sure to share your feedback with the team - they'll be thrilled to know they helped make your trip so special.

Thank you for trusting us with your journey. I hope to help you plan another unforgettable adventure in the future!

Your friend in Portugal,
Pedro

49 Martial Artists from Colorado Can't be Wrong!
Scotland | Jun 24 - Jul 2, 2026

J
James S.
Denver, CO | Reviewed on Jul 09, 2026
This was our 10th world tour for our Taekwondo group, and it was the best! We have had several good agents in the past, but dealing with KimKim has been, by far, the best! Jane Davey and Celina were so helpful and on top of everything, that with my wife's skills, made this the most hassle-free trip we have ever been on.

Even during our trip to Scotland, the incredible agents were there for us, ready to answer any questions, or take care of any little problems that came up (which was...
Read more

This was our 10th world tour for our Taekwondo group, and it was the best! We have had several good agents in the past, but dealing with KimKim has been, by far, the best! Jane Davey and Celina were so helpful and on top of everything, that with my wife's skills, made this the most hassle-free trip we have ever been on.

Even during our trip to Scotland, the incredible agents were there for us, ready to answer any questions, or take care of any little problems that came up (which was minimal).

Jane's suggestions and guidance, and Celina's excellence in coordinating the hotels and activities was amazing! If there was some kind of special award in the travel field, they should be the winners hands down!

Thanks so much KimKim for being at the right place at the right time when we were searching for experts to help us on our complicated journey of our group 49 martial artists travelling so far from Colorado!

When we plan our next trip, there is no question of where we will start!

Hotel Review
Boat Country Inn and Restaurant
Aviemore

The friendliest, helpful staff in Scotland! We will be back! They made our time so memorable!

Authenticity & Character
Beautiful!
Location
Staff
The kindergarten teacher who did our breakfast time was incredible! Thanks!
Cleanliness & Comfort
Activity Reviews
Stirling Castle Tickets
Stirling Castle Tickets
Scotland
Quality of Experience
Dolphin Watching Expedition
Dolphin Watching Expedition
Inverness

It was obvious there were going to be no dolphins to see, but the boat ride was fine.

Quality of Experience
Three Isles Tour – Mull, Iona & Staffa
Three Isles Tour – Mull, Iona & Staffa
Oban
Quality of Experience
Private Driver Guide - Heritage Tour - Fully Bespoke
Private Driver Guide - Heritage Tour - Fully Bespoke
Scotland

Can't beat James Gray! He took care of and energized us during our time in Oban! Knowledgeable and fun! I'd love to play music with him anytime!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey

Come visit, Iceland
Iceland | Jun 30 - Jul 8, 2026

Melissa
Melissa S.
Chicago, IL | Reviewed on Jul 09, 2026

Gummy did a great job organizing our nine day trip around Iceland. As older couples, we didn’t want to spend a long time on the road and he definitely met that. We saw all the amazing highlights and had time to add a few extras on our own. The hotels were first right! The food recommendations were very good! Again, we did find a few amazing ones on our own. Gummy took the lion share of the planning and making of the reservations, which made our trip that much more enjoyable

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 09, 2026

Thank you for the kind review Melissa. I'm very glad to read how happy you are with the trip and I do hope we'll see you in Iceland soon again 😊

Claire did an amazing job planning our vacati...
Ireland | Jun 28 - Jul 3, 2026

M
Marlon A.
Chicago, IL | Reviewed on Jul 09, 2026

Claire did an amazing job planning our vacation to Ireland. Due to unforseen family circumstances, we did not give Claire much advance notice on the trip but she planned an amazing vacation for us in a short period of time. All of the reservations were done to the highest level of detail. I would highly recommend Claire to anyone looking to visit Ireland. Thx so much for everything Claire

Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Jul 09, 2026

Hi Marlon,
Thank you so much for these kind words! It means a lot to me, especially knowing how challenging the timing was for your trip.
I'm so glad everything came together smoothly despite the short notice, and that you had the amazing vacation in Ireland you deserved. Planning trips where every detail matters is exactly what I love doing.
Thank you again for your trust and for recommending me. I hope you have many more wonderful adventures ahead, and please don't hesitate to reach out whenever you're ready to plan the next one in europe!
Warmly,
Claire & high Point Holidays Team

Incredible Scotland
Scotland | Jun 17 - Jun 26, 2026

Erinn
Erinn D.
Philadelphia, PA, USA | Reviewed on Jul 09, 2026
Salome at High Point Holidays helped me plan an incredible trip to Scotland. We visited cities and villages we had not visited before and had wonderful excursions and experiences. On our arrival day in Edinburgh, tour guide Chris Walker met us at our hotel and took us on a walking tour of the Royal Mile. Chris was full of great stories and information about the Royal Mile and was an absolute delight. He even called a local restaurant and arranged a dinner reservation for us. We elected not to... Read more

Salome at High Point Holidays helped me plan an incredible trip to Scotland. We visited cities and villages we had not visited before and had wonderful excursions and experiences. On our arrival day in Edinburgh, tour guide Chris Walker met us at our hotel and took us on a walking tour of the Royal Mile. Chris was full of great stories and information about the Royal Mile and was an absolute delight. He even called a local restaurant and arranged a dinner reservation for us. We elected not to rent a car so Salome tailored our itinerary so we could take advantage of the excellent rail services. All of our tickets were purchased for us and all the details were included in our Road Book. It was much easier than we expected to travel by rail. St. Andrews was our first stop. We stayed at the lovely Albany Hotel steps away from the cathedral ruins and the castle. The shopping and dining options abounded even for someone like me who eats gluten-free. In Pitlochry, we enjoyed the Black Spout trail and waterfall. Next, we had a 5 star falconry experience at the Bird of Prey Center in Loch Lomond. We had a whole hour with a falconer and three different gorgeous birds. The center is an absolute treasure for educating the public and conserving the world's birds of prey. Our final city was Sterling. We enjoyed visiting the Wallace Monument and climbed all the way to the crown! Our visit to Sterling Castle was grand. The history of this majestic palace and military stronghold is so impressive. Edinburgh Executive Travel handled our incoming and outgoing airport transfers in plush comfort.

Hotel Reviews
The Stirling Highland Hotel
Stirling

This hotel is advertised as a 4 star property. Our bedroom at this hotel was dark, rundown and not well maintained. The draperies were hanging askew, the linens and towels were not as nice as all the other places we stayed, and the carpet was stained. The bathroom was particularly disappointing. The wooden panel fronting the tub was chipped and unsightly. On the positive side, the buffet full English breakfast was very good.

Authenticity & Character
As a former high school, the building has tons of character.
Location
Staff
Cleanliness & Comfort
Our bedroom at this hotel was dark, rundown and not well maintained. The draperies were hanging askew, the linens and towels were not as nice as all the other places we stayed, and the carpet was stained. The bathroom was particularly disappointing. The wooden panel fronting the tub was chipped and unsightly.
The Frederick House Hotel
Edinburgh

Comfortable and classic. Clean and well maintained.

Authenticity & Character
Location
Close to the old city
Cleanliness & Comfort
Modern bathroom, beautiful linens, clean
Activity Reviews
Private transfer in town
Private transfer in town
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Comfort and professionalism. It was such a welcome luxury to begin and end our trip with this service.
National Wallace Monument visit
National Wallace Monument visit
Scotland
Quality of Experience
The monument is awe-inspiring. Just do it--climb the spiral staircase and visit the history on each level. The crown is incredible!
Sea Safary around the Isle of May
Sea Safary around the Isle of May
Scotland
Quality of Experience
Guides, Drivers and Staff
Pedro was an amazing source of knowledge about the birds and seals.
Transport
The boat trip was just super fun.
Private Walking Tour of Edinburgh with a Top Local Guide - Two hours
Private Walking Tour of Edinburgh with a Top Local Guide - Two hours
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Chris Walker is personable and so knowledgeable. He went above and beyond by suggesting a restaurant and calling to make a reservation for us.
Loch Lomond Bird of Prey Centre Flying Experience
Loch Lomond Bird of Prey Centre Flying Experience
Scotland

We had an incredible hour with our guide. It was just the two of us, our falconer and three gorgeous birds. We learned so much about the birds and had plenty of time to admire each one up close.

Quality of Experience
The staff is amazing and dedicated to educating the public. The center is so clean and well-maintained. It is so obvious the birds are receiving the best care.
Guides, Drivers and Staff
The staff at the center are taking excellent care of the birds and the facility
Local specialist: Salomé Deroyer
Salomé
Salomé Deroyer
Local specialist in Lyon | Replied on Jul 10, 2026

Hi Erinn,
Thank you sooo much for your heartfelt review!
I'm so glad that you and Bill had such a lovely time for your third time in Scotland, and that you were able to discover new places and have amazing experiences! Your detailed review is really appreciated, for your guides and accommodations!
Thank you again for choosing us for your trip to Scotland!
All the best,
Salomé & the High Point Holidays Team

Most everything was real good. My only recomm...
Norway | Jun 25 - Jul 7, 2026

J
Jana C.
Denver, CO | Reviewed on Jul 09, 2026
Most everything was real good. My only recommendation would be to ask more about the ages of the travelers and any restrictions they may have. Read more

Most everything was real good. My only recommendation would be to ask more about the ages of the travelers and any restrictions they may have.

Hotel Reviews
Scandic Ishavshotel
Tromsø
Hurtigruten
Nyvågar Rorbuhotell - by Classic Norway
Kabelvåg
Havila Capella
Rosendal Turist hotel
Kvinnherad
Grand Hotel Terminus
Bergen
Kviknes Hotel
Balestrand
Thon Hotel Terminus
Oslo
Local specialist: Katie Acheson-Gray

Tsung/Song/Neo and James were absolutely great guides...
China | Jun 18 - Jul 8, 2026

Maxim
Maxim S.
San Jose, CA | Reviewed on Jul 09, 2026
Tsung/Song/Neo and James were absolutely great guides.
Personally, I would have preferred three days each in Beijing and Shanghai. Given how wonderful the Zhangjiajie National Park experience was, I wouldn't need the Li boat ride.
My worst day was in Zhangjiajie. I was supposed to explore the "downtown" but I don't think I ever found it. The Tower was OK but it was Sunday and stores were closed and I still don't know that it was in the "downtown." Something said to get to the airport... Read more

Tsung/Song/Neo and James were absolutely great guides.
Personally, I would have preferred three days each in Beijing and Shanghai. Given how wonderful the Zhangjiajie National Park experience was, I wouldn't need the Li boat ride.

My worst day was in Zhangjiajie. I was supposed to explore the "downtown" but I don't think I ever found it. The Tower was OK but it was Sunday and stores were closed and I still don't know that it was in the "downtown." Something said to get to the airport three hours before departure; I got there four hours before but only needed 15 minutes to get to the gate. The plane was two hours late, so I spent an unneccessary 6 hours at a boring airport. In general for me, 1-1/2 days in Zhangjiajie would have been enough. In general, I was misled about that part of the trip.
In general, China is awesome and the trip was a wonderful introduction.

Hotel Reviews
Holiday Inn Express Shanghai Zhenping by IHG
Shanghai

Adequate but not special

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best Western Plus Qingxinyuan Hotel Zhangjiajie
Zhangjiajie
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Li River Resort

Nice view of river; walk into town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pingyao Grand Theater Guild Hall East Garden

A renewed old mansion

Authenticity & Character
Location
Staff
mostly not available
Cleanliness & Comfort
Door was stuck!
Ramada By Wyndham LuoYang Downtown

Loved the in-house dinner and the breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Beijing Temple of Heaven

adequate and not spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Heidi Jiang

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