Kimkim Trip Reviews

4.8
Based on 18,976 ratings
Read 18,976 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kathrin was excellent! Very professional and detail oriented.
New Zealand | Dec 29 - Jan 10, 2026

E
Evan H.
Ashburn, VA | Reviewed on Jan 14, 2026
Kathrin was excellent! Kathrin was very professional, efficient, and prompt throughout our trip planning and execution. The most notable aspect however is how patient and skillful she was dealing with my indecisiveness. I much appreciated her great listening skills and how she was able to intuitively pick up details I hadn't consciously mentioned allowing her to develop a well thought itinerary that matched our travel style and desires very well. Her skills and service went beyond... Read more

Kathrin was excellent!

Kathrin was very professional, efficient, and prompt throughout our trip planning and execution. The most notable aspect however is how patient and skillful she was dealing with my indecisiveness. I much appreciated her great listening skills and how she was able to intuitively pick up details I hadn't consciously mentioned allowing her to develop a well thought itinerary that matched our travel style and desires very well.

Her skills and service went beyond just the planning stage at the beginning of our trip when she quickly and expertly rearranged some of our first events as a result from a multi day airline delay. And she was very prompy in answering questions throughout the trip. This confidence knowing we were in good hands added allowed us to relax and enjoy the trip much more than otherwise.

The completeness of the trip book made the traveling easy and stress free, knowing everything was taken care of.

I will use Kimkim again and Kathrin the next time we go to New Zealand.

Local specialist: Kathrin Gerstel

One of the best family trips we’ve had in years!
Spain | Dec 20 - Dec 29, 2025

Abbie
Abbie C.
Comfort, TX | Reviewed on Jan 14, 2026
Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on... Read more

Great trip! Everything was planned perfectly, every tour guide was exceptional, and every transfer arrived on time. We were traveling during the holidays and I expected to have at least one glitch, but all went smoothly. I would highly recommend this service, and we will use them again to travel. Our local specialist was Beatriz- there was never a time I texted on the trip, with questions, that she or one of the travel agency staff did not answer immediately. They actually have people on call during the holidays and on the weekends in case we had questions or any problems. Exceptional service!
One of the best family trips we have had in years!

Hotel Reviews
The Ritz-Carlton Tenerife Abama
Santa Cruz de Tenerife

Beautiful hotel, fun little tram down to the beach, the views here are stunning, and the service is amazing. It is a great place to unwind, and they have many different pools to choose from, including a quiet pool for adults. The service was everything you would expect from a Ritz Carlton. We would stay here again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa

Beautiful hotel, exceptional service, great food, and an incredible wine list! Don’t miss out you are in the heart of the action at this hotel. They offer wonderful wine, tastings and classes, we loved staying here and we would definitely choose this hotel again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha

Monika is incredible!
New Zealand | Dec 16 - Jan 4, 2026

Avry
Avry S.
Sunnyvale, CA | Reviewed on Jan 14, 2026
Monika was incredible! She helped curate the perfect 3 week honeymoon in New Zealand that was the right balance of romantic, fun, spontaneous, leisure, and adventure. We funyaked and hiked and glamped and saw the glow worms. I would recommend KimKim and Monika specifically to anyone looking for an epic and unforgettable New Zealand adventure! Read more

Monika was incredible! She helped curate the perfect 3 week honeymoon in New Zealand that was the right balance of romantic, fun, spontaneous, leisure, and adventure.

We funyaked and hiked and glamped and saw the glow worms.

I would recommend KimKim and Monika specifically to anyone looking for an epic and unforgettable New Zealand adventure!

Hotel Reviews
Rendezvous Heritage Hotel Auckland
Auckland
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Raglan Sunset Motel
Raglan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tongariro Suites
Horopito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hermitage Hotel
Mount Cook Village
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valley Views Glamping
Kurow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Dairy Private Hotel by Naumi Hotels
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waitomo Glowworm Caves + Ruakuri cave combo
Waitomo Glowworm Caves + Ruakuri cave combo
New Zealand

Honestly, we could have skipped the Waitomo Cave tour and just did the Ramiro Cave tour. We saw glow worms up close and personal on the second tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Weta Workshop Wellington
Weta Workshop Wellington
Wellington
Quality of Experience
Guides, Drivers and Staff
Transport
Christchurch - Arthur's Pass return (by TranzAlpine train )
Christchurch - Arthur's Pass return (by TranzAlpine train )
Christchurch
Quality of Experience
Guides, Drivers and Staff
Transport
Big Sky Stargazing -outdoor stargazing tour
Big Sky Stargazing -outdoor stargazing tour
Aoraki / Mount Cook Village
Quality of Experience
Guides, Drivers and Staff
Transport
Dart River Funyak Safari
Dart River Funyak Safari
New Zealand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Onsen Hot Pools
Onsen Hot Pools
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Jan 14, 2026

Thank you so much — I really appreciate this. I’m glad the trip hit the right balance and that you had such a memorable honeymoon in New Zealand. It was a pleasure helping plan it for you both. Wishing you all the best ! Warm regards, Monika

Excellent trip!
Norway | Jun 19 - Jun 25, 2024

J
Joshua H.
Dallas, TX | Reviewed on Jan 13, 2026
It's been two years since I travelled to Norway with my family and I still remember how great it was. Kristiina put together a wonderful trip. I had wanted to pack it in so it was definitely a busy trip but the time in Oslo and Bergen were both great. I would highly recommend a museum day wandering around Oslo. The zipline in Bergen on Mt. Ulriken should not be missed either. There were some crossed wires on a day in Vik, but it ended up being a really happy accident. While we had a lot of... Read more

It's been two years since I travelled to Norway with my family and I still remember how great it was. Kristiina put together a wonderful trip. I had wanted to pack it in so it was definitely a busy trip but the time in Oslo and Bergen were both great. I would highly recommend a museum day wandering around Oslo. The zipline in Bergen on Mt. Ulriken should not be missed either. There were some crossed wires on a day in Vik, but it ended up being a really happy accident. While we had a lot of downtime in a small town, we were able to explore and created one of the best times we had during the entire trip. The travel day from Oslo to Bergen was fantastic. Really there was nothing to be missed. Thank you, Kristiina.

Activity Reviews
 Zipline at Mount Ulriken
Zipline at Mount Ulriken
Bergen

My kids still talk about this experience - really great.

Quality of Experience
Guides, Drivers and Staff
Transport
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

So much fun! It is a busy day, but completely wonderful and beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristiina Taukul

our first trip overseas
France | Nov 29 - Dec 10, 2025

Nicole
Nicole J.
Minneapolis, MN | Reviewed on Jan 13, 2026
I reached out to kimkim because this was a big trip for us, and they delivered. We worked with both Amandine and Emilie, who were fantastic. They really understood what we were looking for and provided ideas and locations that we never would have known about without their help. Because of them, I was relaxed on our trip, and so was able to enjoy myself, and focus on experiencing the sights and food and amazingness of France. I am telling everyone I know about kimkim because I can't see... Read more

I reached out to kimkim because this was a big trip for us, and they delivered. We worked with both Amandine and Emilie, who were fantastic. They really understood what we were looking for and provided ideas and locations that we never would have known about without their help. Because of them, I was relaxed on our trip, and so was able to enjoy myself, and focus on experiencing the sights and food and amazingness of France. I am telling everyone I know about kimkim because I can't see myself traveling overseas without their knowledge and assistance. So happy to have found this company.

Activity Review
Passport to Versailles - Entrance tickets with audioguide
Passport to Versailles - Entrance tickets with audioguide
France

Emilie arranged for a car to take us to Versailles and I would do that again as it made the experience that much more special. AND we were even able to change our pick up location because we found ourselves at the other end of the gardens and wanted to spend more time there. LOVED the gardens and the Trianon. Don't miss the other buildings on the grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver (and car) was icing on the cake. Door to door and at our leisure. I couldn't ask for more.
Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Jan 14, 2026

Hi Nicole,
Thank you very much for this kind review.
It was such a pleasure to help you organize your family trip to France!
I would be delighted to assist you in planning your future holidays in Europe.
Emilie

Our Paris trip was the trip of a lifetime!
France | Dec 26 - Jan 6, 2026

Lucia
Lucia M.
Newark, NJ | Reviewed on Jan 13, 2026
Our Paris trip was the trip of a lifetime! We couldn’t have managed without your planning, careful attentiveness, and fast communication. Our Notre Dame and Saint Chapelle guide, Manny, was uniquely able to engage with my 8 year old grandson. He was extraordinary.
Our photographer, Kouss, was the sweetest guy, and gave us “forever images” of our time at the Tour Eiffel.
Lourdes, our guide for the Louvre is a true scholar. Our treasure hunt felt way too complicated for us so she...
Read more

Our Paris trip was the trip of a lifetime! We couldn’t have managed without your planning, careful attentiveness, and fast communication. Our Notre Dame and Saint Chapelle guide, Manny, was uniquely able to engage with my 8 year old grandson. He was extraordinary.
Our photographer, Kouss, was the sweetest guy, and gave us “forever images” of our time at the Tour Eiffel.
Lourdes, our guide for the Louvre is a true scholar. Our treasure hunt felt way too complicated for us so she graciously agreed to slow the pace. We still managed to see all three wings and the highlights we asked for.
We got lost and missed our bus to Mont Saint-Michel. We rescheduled the trip for the penultimate day, but we were exhausted, so we cancelled again. We’ll catch it in the future.
Versailles was a mob scene. We hadn’t realized that the “self-guided tour” was simply an app. Even if we had known to bring earbuds, the deafening din and the press of the crowd, many of whom were loudly making their own videos and podcasts, would have made it a useless endeavor. The app itself was way too mysterious to manœuvre at my age.
There was a misalignment of dates on day 1 and 2 that kept us from our first tour. I also wanted to check in about our last night at Chantilly. I don’t remember if we had paid in advance, but I was charged for the night.
Great castles tours, too.
Thank you all, and Liz and Diliana, for making these memories possible. We’ll never really be the same!
Lucia May and family

Hotel Reviews
InterContinental Chantilly Chateau Mont Royal, an IHG Hotel
La Chapelle-en-Serval

Pure luxury!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Bastille Marais Paris
Paris

Very attentive and pleasant staff. Fantastic breakfasts. The hotel itself is a bit dated, but very clean. You use an app to do your laundry(!).

Authenticity & Character
Not important
Location
Short walk to Metro
Staff
Always helpful and pleasant staff
Cleanliness & Comfort
Bed linens very comfortable. Kitchenette was modern and clean.
Local specialist: Liz Chreist

Great trip, planning process could be improved
Egypt | Dec 27 - Jan 7, 2026

R
Robert B.
Los Angeles, CA | Reviewed on Jan 13, 2026
My family of six had an amazing trip to Egypt and Jordan. It was two nights in Cairo, 4 cruising up the Nile, 2 back in Cairo and the last 3 nights in Jordan to visit Petra and the Dead Sea. We are repeat customers of Kimkim, and on the last 15 months have spent almost $60,000 with them. Overall we were very pleased with the trip. To improve our experience the communication during the planning process could have been better. I was surprised by the difficulty on this trip because the year... Read more

My family of six had an amazing trip to Egypt and Jordan. It was two nights in Cairo, 4 cruising up the Nile, 2 back in Cairo and the last 3 nights in Jordan to visit Petra and the Dead Sea. We are repeat customers of Kimkim, and on the last 15 months have spent almost $60,000 with them.

Overall we were very pleased with the trip. To improve our experience the communication during the planning process could have been better. I was surprised by the difficulty on this trip because the year before we used Kimkim for a family trip to Spain and we didn’t have the same problems.

For the Spain trip our specialist was in Colorado at the Kimkim headquarters and communication was excellent. For the Egypt and Jordan trip our specialist, Aya was in Egypt. Aya, was very good, but communication was difficult due to four factors: 1) the time difference, 2) some language barriers, 3) some technical glitches which resulted in scheduled calls not going through, and 4) Kimkim subcontracted all of its Egypt work to Sun Pyramids, who subcontracted the Jordan portion to a third company. As a result, the Jordan information was slow in coming, and the Egypt information seemed forced into the Kimkim framework.

A few times there were gaps/delays in communication and I reached out to Kimkim corporate twice. The first time they were helpful (your advisor has been sick and will be in touch shortly), the second time they were not helpful at all (please write all your comments in the trip chat and you will get a response - I did and but they didn't). Overall, I expected more from Kimkim, and I felt they were not actively supervising the people with whom they contracted/ delegated.

Guides and Drivers:
The guide in Cairo (Mahmoud Imam), was very good. The Jordan guide (Mohammad Al Najjar) and Jordan driver (Mohammad Masoud) in Jordan were excellent. We had one bad experience with a vehicle in Luxor that was substandard. We complained to Aya and Sun Pyramids was very responsive and positively resolved the issue very quickly, compensating us with upgraded tickets in the Valley of the Kings.

Hotels / Cruise:
The MS Nile Premium Cruise was rated 5 Star, but was on the very low end of that The personnel and service were excellent, the cabins were tired, and the food was mediocre. The Sofitel in Cairo was excellent. The Petra Canyon Hotel in Wadi Musa was very good, although the dinner fare was so-so. The Holiday Inn Dead Sea was excellent (rooms, food, service).

Tips for working with Kimkim:

Responsiveness - Be aware that you have their full attention and they are very eager to work with you before the deposit is placed. Once the deposit is placed, responsiveness drops off noticeably. (This was true of our Spain trip and the Egypt/Jordan trip). I was happy to give a deposit to secure hotels during a busy season, but their assumption was that the trip had been finalized, and we were still working on it. To Aya's credit, she worked with us on changes throughout the planning for the trip.
Trip Details - Kimkim is a little slow on some information. For example, we repeatedly asked how much driving was planned for each day. We we wanted to minimize our time in the vehicle. The information was not readily available. I had to plot the stops myself, to figure out which days were too long and request adjustments accordingly. After the first one or two adjustments, it would have been great if a thorough analysis had been undertaken to help us.
Confirmations - in Spain, confirmations and contacts for all hotels, transfers and guides were sent one week in advance. In Egypt this was not the case. Sun Pyramids did not provide confirmation numbers and telephone numbers in advance for transfers and guides, and no confirmations for hotels in Jordan.
Service - We were always picked-up on-time, and never left hanging, but it was more comforting in Spain to have all the telephone numbers and names in advance. It was disconcerting to have no contact information when landing at an airport, or when expecting to be picked up at the hotel at 2 am for a 6 am flight. Again, everything went well, but not having a telephone number or contact beforehand was not comfortable. This appears to be a Sun Pyramids policy.
Laundry - A very small thing, but important. Our trips tend to be long and midway, we usually need laundry. Hotel laundry for a family is usually ridiculously expensive. I asked for some recommendations/suggestions for local laundry, and help here would have been amazing.
Tipping - When I requested information about tipping I received general information that was not always useful. Since Kimkim (Sun Pyramids) paid the guides and the drivers, I didn't have a reference (for example, an extra 10% or 15% of what?). We resorted to AI several times. More direct guidance from Kimkim would have been valuable.

Overall, I highly recommend this trip with Kimkim with the above caveats.

Local specialist: Aya Yasser

Chile (Santiago, Punta Arenas, and Puerto Natales)
Chile | Jan 2 - Jan 10, 2026

Kathy
Kathy K.
Los Angeles, CA | Reviewed on Jan 13, 2026
Chile is a far away destination so I searched and decided to try out KimKim and get to work with Francisco. I loved that the tours and transfers were setup with such ease and every tour was very organized with the friendliest people. Communication before and during the trip was all done very simply through the KimKim site or WhatsApp. Some of the favorite tours in Chile were the Valparaiso/Vino Del Mar/Winery, Grey Glacier, and of course the highlight was the Base of the Torres hike. The... Read more

Chile is a far away destination so I searched and decided to try out KimKim and get to work with Francisco. I loved that the tours and transfers were setup with such ease and every tour was very organized with the friendliest people. Communication before and during the trip was all done very simply through the KimKim site or WhatsApp. Some of the favorite tours in Chile were the Valparaiso/Vino Del Mar/Winery, Grey Glacier, and of course the highlight was the Base of the Torres hike. The weather also cooperated for the most part the entire week we were there—the wind is absolutely not a joke either.

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 13, 2026
Dear Kang Family, Thank you so much for taking the time to share such a wonderful review. It truly means a lot to me and my team. I’m really glad to hear that your journey through Chile—from Santiago to Patagonia—was smooth, well organized, and enjoyable. Knowing that you appreciated the ease of the logistics, the communication, and the people involved in each tour makes all the work behind the scenes completely worth it. It’s great to hear that tours like Valparaíso & Viña del Mar with... Read more

Dear Kang Family,

Thank you so much for taking the time to share such a wonderful review. It truly means a lot to me and my team.

I’m really glad to hear that your journey through Chile—from Santiago to Patagonia—was smooth, well organized, and enjoyable. Knowing that you appreciated the ease of the logistics, the communication, and the people involved in each tour makes all the work behind the scenes completely worth it.

It’s great to hear that tours like Valparaíso & Viña del Mar with the winery visit, Grey Glacier, and especially the Base of the Towers hike were highlights of your trip. And yes—Patagonia’s wind definitely leaves a strong impression! I’m happy the weather cooperated for most of your adventure and allowed you to fully experience these incredible places.

Thank you again for trusting me and KimKim with such a special trip. It was a pleasure helping plan your time in Chile, and I hope to assist you again on a future journey in South America.

Warm regards,
Francisco

Hi RaviThe trip was fantastic.Everything wen...
India | Dec 21 - Jan 6, 2026

G
Gary W.
Ashburn, VA | Reviewed on Jan 13, 2026

Hi Ravi
The trip was fantastic.Everything went as expected.Will use your services again.My son feels similar.
Thanks Gary Warr

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 14, 2026

Dear Gary,

Thank you so much for your kind message. I am truly delighted to hear that you and your son had a fantastic trip and that everything went as expected. It was a pleasure planning your journey, and your feedback means a great deal to us.

We sincerely look forward to welcoming you and your family back to India in the future and assisting you with many more memorable experiences.

Warm regards,
Ravi

Lucy was fantastic. She had great suggestion...
Vietnam | Dec 26 - Jan 7, 2026

Lawrence
Lawrence M.
Newark, NJ | Reviewed on Jan 13, 2026
Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim. Read more

Lucy was fantastic. She had great suggestions and she handled all of our questions before and during our trip in a timely manner. We had a great experience with KimKim.

Hotel Reviews
Acnos Grand Hotel
Ho Chi Minh

Very comfortable and great location.

Authenticity & Character
Right in the hustle and bustle but well built. Didn’t hear a thing at night.
Location
Walkable to old quarter.
Staff
Friendly and helpful.
Cleanliness & Comfort
Lasenta
Hoi An

Stunning hotel.

Authenticity & Character
Luxurious
Location
Walkable to the old quarter.
Staff
Friendly and helpful
Cleanliness & Comfort
Erina Cruise

Great experience on Ha Long Bay.

Authenticity & Character
Very charming
Location
We were in the middle of the bay! Went swimming and kayaking.
Staff
So friendly!
Cleanliness & Comfort
Pu Luong Eco Garden

Beautiful hotel. Wish we had stayed another night!

Authenticity & Character
Beautiful views.
Location
The spa was wonderful.
Staff
Very friendly and helpful.
Cleanliness & Comfort
MK Premier Boutique hotel
Hanoi

Greta locations and great breakfast.

Authenticity & Character
Very charming
Location
Walk to everything!
Staff
Friendly and helpful
Cleanliness & Comfort
Activity Reviews
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sai Gon Nights Street Eats  with Vespa  Wanderers
Sai Gon Nights Street Eats with Vespa Wanderers
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cycling trip to Cam Thanh Village - Hoi An Walking City Tour
Cycling trip to Cam Thanh Village - Hoi An Walking City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pu Luong Explore Village Life  Water Wheels & Rafting (Excursions)
Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)
Pu Luong Nature Reserve
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi City Tour & Water Puppet Experience with Artist Phan Thanh Liem
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucy Do

Excellent trip
Chile | Dec 23 - Dec 29, 2025

Louise
Louise V.
Australia | Reviewed on Jan 13, 2026
Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't... Read more

Kimkim organised a self guided tour for us in Patagonia, Chile from Puerto Natales and then into Torres del Paine National Park . All communication from the planning stages 10 months prior right up until the end of the trip was handled efficiently and promptly. Once the tour had commenced Kimkim were on hand 24/7 to resolve any issues we might have. The itinerary ran like clockwork except for one issue, but after contacting our agent this problem was very quickly resolved and this didn't affect our plans at all. Everything which was planned for our time in Torres del Paine went without a hitch. The transfers to and from the airport, bus station, to the hotels and into the park were always on time. We thoroughly enjoyed our trip. This is the second time I have used Kimkim to organise a trip for me.

Hotel Reviews
Refugio Frances
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa de la Patagonia
Puerto Natales
Location
Staff
Cleanliness & Comfort
Activity Review
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Wonderful experience overall with great lookout stops for photos. Hard to go wrong with scenery like this.
Food
The restaurant we stopped at for lunch was very expensive and the food very average.
Guides, Drivers and Staff
Our guide and driver were the best. Our guide knew so much and gave us fantastic commentary. Our driver was a very competent and safe driver.
Transport
The seats on the bus were very narrow so for two people sitting side by side it was squashy. The storage nets on the back of all the seats had all been removed so nowhere to store a water bottle etc.
Local specialist: Carolina Luduena
Carolina
Carolina Luduena
Local specialist in Cordoba | Replied on Jan 13, 2026

Thank you so much, Louise! 😊
We’re absolutely delighted to hear that you enjoyed your trip so much and that everything went smoothly, especially in such a special destination as Torres del Paine. It was a pleasure assisting you throughout the planning process and being there whenever you needed support.

Thank you as well for trusting KimKim once again. We’d be more than happy to help you plan another adventure in the future! 🌍✨

Don't Waste Your Money
Chile | Dec 27 - Jan 2, 2026

J
James D.
Los Angeles, CA | Reviewed on Jan 13, 2026
I cannot express enough regret for booking my trip to Chile through Kimkim. If it could go wrong, it did. At the end of the second day, every part of my trip that they were responsible had gone south.
Starting with the airport transfer- our driver was a road raging lunatic. With six tourists in the back, he spent over thirty minutes chasing down another vehicle trying to pin it in. He was finally successful and then went to confront the other driver while completely forgetting he had...
Read more

I cannot express enough regret for booking my trip to Chile through Kimkim. If it could go wrong, it did. At the end of the second day, every part of my trip that they were responsible had gone south.
Starting with the airport transfer- our driver was a road raging lunatic. With six tourists in the back, he spent over thirty minutes chasing down another vehicle trying to pin it in. He was finally successful and then went to confront the other driver while completely forgetting he had customers in the back. Some of the other travelers were shocked while others were terrified. To me it was beyond unprofessional, and my partner and I ended up having to walk to our hotel
The hotel provided by Kimkim was pleasant except for terribly rude staff. Then our first tour was cancelled with little notice. We were not offered to have it rescheduled or provided a refund. Turning to the second tour, we were promised English speaking guides. When the tour operator picked us up, he told me that he didn’t speak any English and whoever we booked the tour though (Kimkim) dropped the ball because his company did offer English speaking guides. When I contacted Kimkim about this, they said there was an emergency with the English-speaking guide, so we got put on the other tour.
The part of my trip I was looking forward to the most was going to the port city of Valparaiso for New Year’s Eve. After paying in full, Kimkim told us that we could not do that tour on that day because it would be too crowded and we could do a food tour instead. After the second day and the tour going horribly, I reached out to our tour operator and told him to cancel everything and refund the remainder. We paid Kimkim $3,590 for a 7 day tour, cancelled after the second day, and they refunded $370.
After cancelling the remaining trip, I rebooked hotels and went through Viator. It was much smoother with zero headaches. We even made it to Valparaiso on New Years Ever and had an amazing time. I would avoid this company at all costs.

Hotel Review
Hotel Pueblo de Tierra
San Pedro de Atacama

Hotel is nice. Unpleasant is a generous way of describing their staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Baltinache Hidden Lagoons and Vallecito(magic bus).
Baltinache Hidden Lagoons and Vallecito(magic bus).
Chile

Thank you for the guide that didn't speak English, it really came in handy seeing as I don't speak Spanish.

Quality of Experience
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

You cancelled this on me.

Local specialist: Francisco Torres

Cartegena Colombia and surrounding area.
Colombia | Jan 6 - Jan 12, 2026

Martha
Martha G.
Grand Marais, MN | Reviewed on Jan 13, 2026
Guides were knowledgeable and very kind. All of the tours that we arranged were informative.
Cartegena: hit the highlights- really enjoyed the street food tour. Kayaking lovely but would be good to know that you are just going from one to point and back between land and island. Fishing was informative and a pleasant ride through the mangroves.
Santa Marta- Sebastian was a very articulate and knowledgeable tour guide. I feel we got an excellent tour. It was really nice to see something...
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Guides were knowledgeable and very kind. All of the tours that we arranged were informative.
Cartegena: hit the highlights- really enjoyed the street food tour. Kayaking lovely but would be good to know that you are just going from one to point and back between land and island. Fishing was informative and a pleasant ride through the mangroves.
Santa Marta- Sebastian was a very articulate and knowledgeable tour guide. I feel we got an excellent tour. It was really nice to see something outside of Cartagena. And it was cooler.
Aaron was excellent and so knowledgeable. The highlight for us was the home that attracted so many beautiful birds. And we had an excellent lunch. Coffee plantation was OK but it would be good to know that we would not see any active work at the factory nor did we see a field of coffee plants. Waterfall lovely but could skip that.

Hotel Reviews
Hilton Garden Inn Santa Marta
Santa Marta

Easy walking distance to everything

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GHL Hotel Armería Real
Cartagena

It had an old charm. Staff were very friendly and kind. Location was wonderful.

Authenticity & Character
Location
Safe area to walk wherever.
Staff
Samir…
Cleanliness & Comfort
2 separate rooms & full bath
Activity Reviews
Nature, Waterfalls & Coffee Farm in Minca
Nature, Waterfalls & Coffee Farm in Minca
Colombia

I would include more stops to see the birds and butterflies. The waterfall has a lot of steps so be prepared.

Santa Marta City Tour
Santa Marta City Tour
Colombia
Cartagena Street Food Tour
Cartagena Street Food Tour
Cartagena
La Boquilla Fishing Trip
La Boquilla Fishing Trip
Cartagena

An exposure to a whole different level of life - not just in the town, but of course the fishing community itself.

Cartagena City Tour
Cartagena City Tour
Cartagena
Kajak Adventure in Tierrabomba
Kajak Adventure in Tierrabomba
Cartagena

Let people know that they can swim when they arrive at the island

Guides, Drivers and Staff
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 13, 2026
Dear Martha,
thank you very much for taking the time to share such a thoughtful and detailed review. I’m really happy to hear that you enjoyed the guides, the different tours, and the experiences outside Cartagena, such as Santa Marta and Minca. It’s great to know those moments stood out for you.
I also truly appreciate your constructive feedback. Your notes about better setting expectations for the kayaking route, swimming opportunities, the coffee farm visit, and the physical demands at the...
Read more

Dear Martha,
thank you very much for taking the time to share such a thoughtful and detailed review. I’m really happy to hear that you enjoyed the guides, the different tours, and the experiences outside Cartagena, such as Santa Marta and Minca. It’s great to know those moments stood out for you.
I also truly appreciate your constructive feedback. Your notes about better setting expectations for the kayaking route, swimming opportunities, the coffee farm visit, and the physical demands at the waterfall are very valuable. We will definitely use this input to communicate more clearly and fine-tune these experiences for future travelers.
It was a pleasure having you travel with us, and I’m glad Colombia left you with meaningful impressions - both cultural and natural. Thank you again for your trust and openness.
Warm regards,
Michael & The Chaska Tours Team

An unforgettable 10-day Galápagos trip
Galapagos Islands | Dec 31 - Jan 9, 2026

FAYE
FAYE K.
Germany | Reviewed on Jan 13, 2026
We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way. Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything... Read more

We just returned from an unforgettable 10-day Galápagos trip that Jacquie planned for us, and we were blown away by the experience! The whole family loved it. Huge thanks to Jacquie and her local team for being so responsive and helpful throughout - we felt taken care of every step of the way.

Special shoutout to Jacquie for the amazing New Year's dinner and the lovely souvenirs she gave us at the end. The guides were knowledgeable and fantastic, transports were seamless, and everything was just perfect. Would highly recommend Jacquie for planning your Galápagos adventure!

Hotel Reviews
Katarma
Puerto Baquerizo Moreno
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Vicente Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Albatross Galapagos
Puerto Ayora

Very friendly staff, clean rooms, good breakfast. Not very good shower, have to wait for hot water sometimes

Authenticity & Character
Location
Walking distance to all the places in town
Staff
Friendly, nice people
Cleanliness & Comfort
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jan 14, 2026

Hello Faye,

Thank you so much for your lovely review!

It was a real pleasure planning your family’s Galapagos trip, and I’m happy to hear how much you enjoyed the experience. I’m glad you felt well taken care of and that the guides, logistics, and special New Year’s details made the journey even more memorable.

Thank you as well for your honest hotel feedback; it’s truly appreciated and helps us keep improving.

I hope Galápagos will welcome you back again in the future!

Hugs from Quito,
Jacquie
Jacquie

Jimena was great. She designed an amazing hon...
Argentina | Dec 26 - Jan 3, 2026

Erick
Erick R.
Woodbridge, NJ | Reviewed on Jan 12, 2026

Jimena was great. She designed an amazing honeymoon trip. Thanks

Local specialist: Jimena Puente

Carla was our guide in Quito and she was amaz...
Ecuador | Jan 4 - Jan 10, 2026

N
Nesa G.
Flagami, FL | Reviewed on Jan 12, 2026
Carla was our guide in Quito and she was amazing. Very knowledgeable about everything, super helpful, and very personable. Read more

Carla was our guide in Quito and she was amazing. Very knowledgeable about everything, super helpful, and very personable.

Hotel Reviews
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Go Quito Hotel
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anthony Zambrano
Anthony
Anthony Zambrano
Local specialist in Ecuador Quito | Replied on Jan 13, 2026
Hi Nesa, Thank you so much for taking the time to share such a lovely review. It truly means a lot to us! :) I’m so happy to hear that you enjoyed your time in Quito and that Carla made such a positive impression. She is indeed an incredible guide, and I’ll be sure to pass along your kind words to her. I know it will make her very happy. I’m also glad to know that you had a great experience at Ikala Galapagos Hotel and Go Quito Hotel. Your feedback is incredibly valuable and helps us... Read more

Hi Nesa,

Thank you so much for taking the time to share such a lovely review. It truly means a lot to us! :)

I’m so happy to hear that you enjoyed your time in Quito and that Carla made such a positive impression. She is indeed an incredible guide, and I’ll be sure to pass along your kind words to her. I know it will make her very happy.

I’m also glad to know that you had a great experience at Ikala Galapagos Hotel and Go Quito Hotel. Your feedback is incredibly valuable and helps us continue offering meaningful, high-quality experiences for our travelers.

Thank you again for your trust and for choosing us to be part of your journey. It was a pleasure supporting your adventure, and I truly hope we’ll have the chance to welcome you back to Ecuador in the future.

Warm regards from Quito,
Anthony

Great trip to Antigua and Lake Atitlan
Guatemala | Jan 3 - Jan 11, 2026

laurie
laurie w.
Westfield, NJ | Reviewed on Jan 12, 2026
Chris helped us plan a really fantastic trip for our first visit to Guatemala. He was helpful, communicative, knowledgeable, and undertook to deal cheerfully with our preferences and frequent changes of plans! It was a good mix of planned activities and free time. We visited Antigua and Lake Atitlan. The hotel Porta in Antigua was beautiful, calm and a great experience with a relaxing pool and really great staff. My favorite activities included the half day Pacaya volcano hike with our... Read more

Chris helped us plan a really fantastic trip for our first visit to Guatemala. He was helpful, communicative, knowledgeable, and undertook to deal cheerfully with our preferences and frequent changes of plans! It was a good mix of planned activities and free time. We visited Antigua and Lake Atitlan. The hotel Porta in Antigua was beautiful, calm and a great experience with a relaxing pool and really great staff. My favorite activities included the half day Pacaya volcano hike with our fantastic guide Esmeralda and local guide Sheni, and visits to smaller towns outside Antigua to learn about weaving and chocolate making. On Lake Atitlan, we stayed in a lovely hotel in Panajachel, but had I researched the area more, I think I would have preferred a quieter town. However, we didn't have much time there and it was a convenient base. Our guide for a trip to some lake towns, Nicolas, was excellent - he taught us a lot about Mayan culture and history and it was great to visit Santiago with him. I appreciated that Chris planned a tour for us with a local Mayan guide at a really interesting archeological site on the way to the lake since we were not going to Tikal. Guides and drivers that Chris arranged through Old Town Outfitters were all professional, really kind, and great to be with. People were so patient with our elementary Spanish. On our own we visited a few things I would recommend: Cafe Azotea (coffee farm we walked to in Antigua), the Central Market in Antigua where locals buy and sell produce and many other things), Caoba Farm in Antigua for lunch, free salsa lesson at Las Palmas in Antigua.

Hotel Reviews
Regis Hotel & Spa
Panajachel, Sololá

Really nice small and comfortable hotel with lovely staff and a small hot spring bath in the backyard. They were kind enough to pack us a breakfast the day we left to go back to the US as we were leaving at 6 am. Really enjoyed our stay at this hotel but I would have preferred to stay in a town on the lake that is less busy than Panajachel.

Authenticity & Character
Location
Convenient but a busy area.
Staff
Cleanliness & Comfort
Porta Hotel Antigua
Antigua Guatemala

Lovely set up, nice pool, good food, attentive service. Our room was on one side of a courtyard and a little dark, but very nice! No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

Fascinating to see what Mayan life is like around the lake. Extremely colorful and beautiful. People are really enterprising despite some hardships. Textiles, produce, friendly people and beautiful views are everywhere. Personally I could have done without visiting the town of San Pedro, which is really crowded with tourists and shops selling the same items. My favorite part was going through the town and streets of Santiago with our guide Nicolas.

Transfer to Lake Atitlán, Visit the Iximché Ruins
Transfer to Lake Atitlán, Visit the Iximché Ruins
Guatemala
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Driving Tour of Almolonga Valley
Driving Tour of Almolonga Valley
Antigua

We had a wonderful guide and met some really interesting and friendly local people at their shops. I would have liked to have a little more time to just walk around and see things as well. I don't think the visit to the macadamia farm is particularly necessary or enlightening, at least that was my feeling.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jan 12, 2026

Thank you for taking the time to leave us your review Laurie! I'm glad you were able to get to know Guatemala with our local team and shared such positive energy along the way. Be sure to spread the word to your friends and family, the more people know about our area the better. Thank you again for your business!

Dream Safari Trip and Cultural Immersion in Tanzania and South Africa
South Africa | Dec 17 - Dec 30, 2025

Shari
Shari K.
Mesa, AZ | Reviewed on Jan 12, 2026
Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with... Read more

Liz and Esther planned an amazing, once in a lifetime trip for me. I worked with them for many months to perfect the itinerary and they were very accommodating to my requests. Throughout the entire trip, the ladies were in contact with me via Whatsapp groupchat, whether it was a check in or to resolve any minor issues. I appreciated the constant communciation as I am female solo traveler. Angelique was also very helpful in making sure my South Africa portion of the trip ran smoothly with reservations and coordinating driver pick up/drop off. All in all, I had an unforgettable trip that exceeded my expectations. I highly recommend booking with these ladies for any future African destinations in East/Southern Africa.

Hotel Review
Sanctuary Mandela
Johannesburg

I highly recommend staying at this hotel. The hospitality is some of the best I've ever received. The staff is very warm and welcoming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jan 14, 2026

Hi Shari

Thanks so much for your wonderful review, we are absolutely thrilled to hear you had a great trip! We also passed on your compliments to Sanctuary Mandela and they loved having you stay with them and send their regards and a BIG thank you!

Great trip planning and support overall and for last minute planners!
Costa Rica | Dec 28 - Jan 5, 2026

Amanda
Amanda D.
Denver, CO | Reviewed on Jan 13, 2026
Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica. They flagged that the Pacific side would be super crowded per our notes about enjoying more laid back and local experiences and advised us to explore the Caribbean side. We needed support in country for a few changes and an unexpected injury. Serendipity travel, who was our contact on the ground, was very responsive - even arranging a doctor to come to our hotel. We will... Read more

Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica. They flagged that the Pacific side would be super crowded per our notes about enjoying more laid back and local experiences and advised us to explore the Caribbean side. We needed support in country for a few changes and an unexpected injury. Serendipity travel, who was our contact on the ground, was very responsive - even arranging a doctor to come to our hotel. We will definitely use kimkim again and hope to travel to Costa Rica again in the future!

Hotel Reviews
Le Cameleon Boutique Hotel
Puerto Viejo

Great location and amenities. It was a mixed scene with loud club music during the day but family friendly service across the board.

Authenticity & Character
It's very modern and Euro in a Costa Rican setting. A bit of a contradiction.
Location
Staff
Cleanliness & Comfort
Beds were comfortable and housekeeping was frequent.
Casa Turire
Turrialba

Gorgeous building and setting with friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Fun, family oriented hotel. The hotel and staff were lovely, but food wasn't varied enough for our length of stay (3 nights).

Authenticity & Character
The campus and access to ocean and river
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Surf Lesson at Salsa Brava
Private Surf Lesson at Salsa Brava
Puerto Viejo de Talamanca

The guide wasn't super family friendly. He was good with older kids but not really interested in helping those of use who weren't super confident (my daughter and me). He ended up going surfing with my husband and the other adults and leaving us on the beach when it was evident we weren't going to really go for it each time.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Tour at the CATIE Botanical Gardens
Night Tour at the CATIE Botanical Gardens
Turrialba

The guide was awesome here, too, especially with some of us that were VERY scared of snakes.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike to the Summit of Cerro Tortuguero
Guided Hike to the Summit of Cerro Tortuguero
Tortuguero

Chito, one of the resort's guides was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Canyoning  with Children
Private Canyoning with Children
Turrialba

Cesar and Serendipity were awesome. Our 6 year old was too scared to do it by herself and he and his team took her down and also dealt with our older child quitting half way through. The lunch at Cesar's mom's house was such a lovely ending, too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 13, 2026
Hola Amanda! Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your Christmas holiday in Costa Rica was memorable, even with the last-minute planning and unexpected challenges. It was a pleasure helping you discover the more relaxed and authentic vibe of the Caribbean side, and we’re especially glad our team on the ground could support you quickly when needed. We deeply appreciate your trust and are honored to have been part of your journey. We can’t... Read more

Hola Amanda!

Thank you so much for your kind and thoughtful words. We are truly delighted to hear that your Christmas holiday in Costa Rica was memorable, even with the last-minute planning and unexpected challenges.

It was a pleasure helping you discover the more relaxed and authentic vibe of the Caribbean side, and we’re especially glad our team on the ground could support you quickly when needed.

We deeply appreciate your trust and are honored to have been part of your journey. We can’t wait to welcome you back to Costa Rica for another wonderful adventure!

Wishing you all the best until we meet again.
¡Pura Vida!
Bryan & the Serendipity Adventures Team

My family and I had a wonderful trip to Moroc...
Morocco | Jan 5 - Jan 9, 2026

S
Shashidhar R.
United Kingdom | Reviewed on Jan 12, 2026
My family and I had a wonderful trip to Morocco during the 2nd week of Jan 2026. From the time I spoke to Hamza from Kimkim to discuss my plans for the trip to the time we boarded the flight back to the UK after an enjoyable 6 day trip, we were in the able hands of Hamza (our driver) and Said. They took care of every little detail throughout the trip making us feel comfortable and helped us enjoy the trip thoroughly. Our trip included towns like Marrakech, Dades, Merzouga, Fes and... Read more

My family and I had a wonderful trip to Morocco during the 2nd week of Jan 2026. From the time I spoke to Hamza from Kimkim to discuss my plans for the trip to the time we boarded the flight back to the UK after an enjoyable 6 day trip, we were in the able hands of Hamza (our driver) and Said. They took care of every little detail throughout the trip making us feel comfortable and helped us enjoy the trip thoroughly. Our trip included towns like Marrakech, Dades, Merzouga, Fes and Chefchaouen. They were happy to accommodate small changes we were making to our schedule. The guides they arranged for sight seeing and food tours were experts in their field. Overall we had a fantastic experience of Morocco, their people and their culture that was ably supported by the wonderful team at Kimkim and Original Travels.

Activity Reviews
Guided tour of Fes Medina
Guided tour of Fes Medina
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

We did not get enough time in the morning to do the sand boarding activity

Quality of Experience
Guides, Drivers and Staff
Transport
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Drive from Boumalne Dades to Merzouga via Tinghir & Rissani, Sunset Camel Ride
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech to  Boumalne Dades via Ouarzazate
Marrakech to Boumalne Dades via Ouarzazate
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 13, 2026
Hello Shashidhar, Thank you so much for taking the time to share this beautiful review, it truly means a lot to us. We’re really happy to hear that your family had such a wonderful experience in Morocco and that the journey felt smooth and well cared for from start to finish. Knowing that you felt comfortable, supported, and able to fully enjoy each place, is exactly what we hope to create for every traveler. It’s lovely to hear that the flexibility, attention to details, and the local... Read more

Hello Shashidhar,

Thank you so much for taking the time to share this beautiful review, it truly means a lot to us.

We’re really happy to hear that your family had such a wonderful experience in Morocco and that the journey felt smooth and well cared for from start to finish. Knowing that you felt comfortable, supported, and able to fully enjoy each place, is exactly what we hope to create for every traveler.

It’s lovely to hear that the flexibility, attention to details, and the local guides made a positive difference along the way. Morocco has so much heart, and we’re glad you felt that through its people, culture, and experiences.

Thank you again for trusting our team at Kimkim and Original Travels with your journey. It was truly a pleasure having you, and you’ll always be very welcome back in Morocco.

Best,
Hamza

Why travelers love kimkim

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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