Kimkim Trip Reviews

Perfect planning and execution! Melanie helped us plan, organize and set up a perfect tour of Rome, Naples and Venice with our 16 yr old grandson. She took over with a short timeframe because I started with a trip planner that was not getting the job done. We needed to insure our teenage grandson had a memorable experience. Melanie took charge and the service we received was exceptional. Once on the ground, Giovanni joined our group to insure each day was perfectly executed. We communicated frequently. I cannot say enough about KimKim, Italy Charm, Melanie and Giovanni. We will definitely use again and we highly recommend their services. Thanks for giving us an awesome trip! Ron, Hulyn and Tanner Farr

I was a little bit hesitant on using a travel planner as I normally do this all on my own. However, being from the United States and not being familiar with Italy at all, it was a little intimidating to plan. I found Kimkim with an online search and amazing reviews and never looked back. From the start of the planning process to the entire trip, I was extremely impressed. Our itinerary was perfect and so were all of our tours, transfers and hotels. Rome, Tuscany and Sorrento gave our family a wonderful taste of Italy. The app was very easy to use with all of our train tickets and excursions listed right on it. The private excursions she booked were perfect and geared towards the ages of my teenage children. This memories we created on this trip were priceless! I’m already booking another trip through KimKim!

Activity Reviews

Guided Walking Tour of Florence

Florence

Our tour guide was amazing!!! We loved her and learned so much about Florence on this tour! Would highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

After Closure Tour of the Vatican Museum & Sistine Chapel

Rome

Good tour overall but boring if you aren’t into art and statues. We were expecting more of a tour of the Vatican grounds and less of the museum. My teenage kids definitely were not fans of this one.

Capri & Costiera Sorrentina Boat Tour

Italy

The boat tour was amazing but I could have completely skipping visiting the island of Capri. Very crowded and difficult to get around.

Exclusive Colosseum Tour for Kids

Rome

Our tour guide was amazing!!! She was so good with our kids ages 11 and 13 and made this tour one of our favorites!

Quality of Experience

Guides, Drivers and Staff

Transport

We just returned from an amazing trip to Iceland organized by Gummi. I gave him a list of things I wanted to see and do with my teens and he prepared everything so well. He was very responsive and helpful answering questions and making last minute tweaks. We loved all our excursions and will remember this trip always! I can't wait to return.

Our travel agent Esther (via Kimkim) arranged a wonderful trip for my friend and myself in Zimbabwe and Namibia, despite having limited time and being bit late in booking (our fault). Everything went smoothly - from pickups and drivers through to the recommended lodges - and everything was wonderful. There were many once-in-a-lifetime moments on the game drive in Zimbabwe and river safaris on the Zambezi and Chobe rivers. Esther was very responsive to our preferences and our budget, and kept us up to date with visa requirements and other formalities. Highly recommended.

We had a great experience working with Kimkim team on this trip. Our tour guides, Juan and Martin were both very good. They were knowledgeable, funny, and went out of their way to make sure we were comfortable. E.g. helping us making frequent breaks to pick up supplies as needed, giving us lot of tourism tips and guiding us to the right food and shopping places. Most importantly, they had a deep sense of Peruvian histroy and helped us to get a really immersive experience.

I would heartily recommend the Kimkim team to anybody looking to have a great experience.

All of our guides and drivers were knowledgeable and friendly. We loved being able to stop and take photos with the alpacas on our way back from Palcoyo! We had a great time!

Our honeymoon in Greece was absolutely unforgettable\!

After all the stress of planning our wedding, we decided to use a travel agency to take the pressure off planning our honeymoon, and it was one of the best decisions we made\. Everything was thoughtfully planned for us\. All we had to do was book our flights and show up\!

Our trip was the perfect balance of adventure and relaxation\. We enjoyed incredible excursions while still having plenty of time to unwind and soak in the beauty around us\. Every part of our honeymoon was memorable, from taking a cooking class to swimming in the crystal\-clear Aegean Sea\. We were completely in awe of the beauty of both Crete and Santorini\. The food in Crete was some of the freshest and most flavorful we’ve ever had\!

The special touches throughout our trip made it even more magical\. Walking into a room filled with roses and ending our honeymoon in Santorini with flower petals and candles waiting for us was so thoughtful and romantic\.

We also loved the photo book, and it arrived on my birthday, which made it feel like such a special birthday gift\! Receiving a birthday card and a welcome\-home card afterward was another thoughtful surprise\. It’s those little personal touches that truly set Kimkim apart\.

We can’t stop recommending Kimkim to our friends and family, and we already can’t wait to book our next adventure with them\. A million stars\! ⭐️

Rodrigo was my personal guide for three days. His historical knowledge of Argentina and Cordoba is outstanding. His presentation was professional and warmly personal to my curiosity. He made it feel like I cruising around with a new friend.

Leny did a great job helping us organize and plan a Tokyo trip for our group of 7 people. Managing a group of this size takes a lot of coordination, and she kept us well-organized throughout the process.She provided us with a solid variety of activity options to choose from during the initial stages. We really appreciated her flexibility during the planning phase, as she listened to our suggestions and was very accommodating when we needed to make changes to the itinerary.Thanks to Leny’s thorough preparation and responsiveness, our trip to Tokyo went smoothly. She is a reliable planner who truly listens to her clients' input.

Our fun activites included go-karting on the streets of Tokyo, visiting the Tsukiji Fish Market, participating in a Japanese traditional tea ceremony, kimonos and all! We also visited a local garden.

Leny created a group chat on WhatsApp for our trip and was available throughout our journey.

Our local specialist, Nikola was amazing. He was readily available with any questions we had. He was friendly and the whole process was flawless. Thank you for a wonderful vacations!

Activity Review

Korčula Half Day Boat Tour

Korčula

Highly recommend. This was a highlight of the trip. Our captains were informative, friendly and fun!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Iceland and really appreciate the help that Gummi and KimKim gave us in planning this adventure for us. We went for 2 weeks and did just about everything we could think of to get the full experience and we still only saw a fraction of what there is to see. We went to Blue Lagoon and Sky Lagoon, rode Icelandic horses, went whale watching and saw loads of whales, visited ice caves, a volcanic crater and went kayaking in a glacier lagoon. We also went snorkeling in the Silfra fissure which was breathtaking (wear extra socks!). We saw endless beautiful waterfalls, all unique. For this trip we opted to rent a car and drive ourselves which worked out really well. The exception was a private jeep trip into "Thors Valley (Thórsmörk)" and I can't recommend that enough. We had Ragnar as our guide and he not only led us on multiple hikes, he also shared in-depth information about the park as well as about Icelandic culture in general. He was fantastic AND we got to drive through rivers in a big jeep. We also took the ferry over to Heimaey Island for a day to see the Beluga Whale sanctuary and see the museum to the volcanic eruption that happened there is the 1970s - well worth it. I recommended leaving a day or two to explore Reykjavik as well - we enjoyed walking the city and seeing all the public art and the giant church.

Othman was our travel guide and he was outstanding. My husband loves to do all the travel planning and Othman was so helpful and offered excellent suggestions whenever we had questions. The only issues that arose during the trip were bookings we made ourselves. Because we are both seniors, we have some mobility limitations but we are able to access and make the most of the sites we visited. We particularly loved the Snæfellsnes Peninsula, the South Coast and the Westman islands. I give KimKim and Othman my highest recommendation!

While the guides were good, this tour company is overpriced and tough to work with. Despite confirming information several times they really had everything wrong - passport numbers, pick up times, number of people, dates. It was really disappointing based on how much they charge. I wouldn't book with them again.

Thank you Olman and Graciela!

Everything was smooth and professional and really exceeded our expectations! It felt like we were there for two weeks because of all the really good activities. I have to admit that I did try to plan by myself at first but I would never have been able to plan a well balanced, worry free trip just by myself even with ample research.

The drivers and guides were amazing and knowledgeable and very kind and thoughtful. Thanks for everything!

We appreciate everything and we wish you all the best!

We travelled between Oct 20- Oct 30 , we did the W circuit 5 days, trip guide Julieta helped with organizing. Our stay at the Hotels were simply astonishing with excellent quality food and accommodation. Day 2 was the mot difficult as we got hit with a surprising snow storm near the three peaks and it was extremely windy, Our stay in Puerto Natales was good . Patagonia one of the most beautiful un touched places on Earth, must visit list .

Thanks Taylor and the Kimkim Team. Taylor planned a great trip for us, having spoken with us and heard our needs, likes and dislikes. Also to Nick and Maria who kept in touch when we were there. Communicated all the time, and made us feel really welcome and looked after. Luckily we didn't have any emergencies or need too much looking after, but it was great to know there were people there to call if needed. Anytime. Thank you.

Things we especially liked/that went well:
the app is great. Love having the details to hand, links to different transport we're using (flights, trains, ferries) and name and details of pickups and drivers. So obvious but not always provided by travel companies. Loved it.
The quality and location of the hotels was great. We're a bit spoilt and like the luxe end of the hotel market, but felt that KimKim got it right - the hotels were nice/better than nice AND extremely well places to schlepp ourselves and our bags across to a station, ferry port, etc. It made a huge difference, especially since it was raining a lot of the time.
Suggested activities and guides were great. Sven in Oslo and Sandra in Bergen were fab. Informative and easy to be with.
We loved the apple cider tasting in Balestrand, and the buffet at the Kviknes Hotel was the best buffet we've encountered for a very long time. We ate there both nights of our stay in Balestrand. Loved the oldy-worldy feel and it didn't feel overwhelmed by the large number of tour parties who were there too.
Oslo - two highlights - the Public Library is very special. It's a workspace for everyone, filled with books for everyone. Also the National Museum is fabulous. The feel, the curation of the exhbits - great. And you get a good taste for Munch from their smaller collection. (vs. a major feast (if it's to your taste) in the Munch Museum across the river.
The train to Flam on the Flam Railway was lovely. A bit of a tussle to get a window seat (which we didn't manage) - but still a fun, beautiful ride. The most surprising bit was a fabulous plate of fish and chips at the Flaam Bistro (Canteed). Don't miss it. Another couple we met said the Viking lunch at the PUB in Flaam was great too.

What was less great:
TBH, nothing.
We'd have liked it if it rained less, but it's Norway (and Bergen is renowned for rain :-)). And it didn't stop us doing anything.

The ferries were a bit of a bun fight - understandably as it's peak tourist season. If you are on a ferry - get there early. You won't be the first in the line but you'll get a decent seat and sit together. Ditto the Flaam Train. But if you go in peak season, you have to be chill and roll with it. There are a lot of people wanting to experience the beauty of Norway. It's so worth it.

Thank you Kimkim for creating a great trip. We had a lot of fun and got a real taste for Norway.
We'll be back to book another Kimkim adventure.

Noeleen & John

We visited Iceland in July 2026 - the entire trip was curated and planned with the help of our agent Gummi who assisted us with everything including our travel route, vehicle, accomodations and guided us regarding time requirements at each location.
We also had a roadside car issue which also was handled immediately with great ease. Gummi was also available to assist with any local details or questions we had over the phone at all times during the trip.

Hotel Reviews

Heimaleiga

Reykjavík

Fantastic location, spacious apartment with all amenities

Hotel Laki

Kirkjubæjarklaustur

Hótel Dyrhólaey

Vik I Myrdal

Hótel Grímsborgir by Keahotels

Ásborgir

Fosshótel Reykholt

Reykholt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Jazz

Keflavik

Small boutique style hotel, peaceful and quiet. Breakfast could have been better.

Authenticity & Character

Location

Staff

There was hardly any staff at the front desk to ask any questions

Cleanliness & Comfort

Activity Reviews

Laugarás Lagoon - Lerki

Iceland

Quality of Experience

Very scenic and peaceful experience- not as touristy as the Blue Lagoon

Glacier Ice Cave Experience

Iceland

The guide, the scenery and the whole activity is amazing. It feels like you are on a different planet!

Quality of Experience

Guides, Drivers and Staff

Transport

Víðgelmir Lava Cave Experience

Iceland

Faxaflói Bay Whale Watching Excursion

Reykjavík

Maybe it was our bad luck but we couldnt see any whales during this trip. They did offer complimentary tickets for an alternate day but unfortunately our schedule could not accomodate

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

We had a great trip. The Shiminani biking was probably the high point but we liked Kanazawa, Takayama, and Hakone a lot as well. The support from Angel was also really great throughout the trip - it was really nice having her available on the trip chat for questions. The guides and drivers were all really good.

Most memorable place was the Lake Plitivice and boat ride in dubronik

Hotel Reviews

Pharos Hvar Hotel

Hvar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Corner

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ivka

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hvar Island Tour With lunch

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour of Split

Split

Quality of Experience

Guides, Drivers and Staff

Transport

Dubrovnik to Split via Mostar

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Dubrovnik's Old Town

Croatia

Koi

Quality of Experience

Guides, Drivers and Staff

Transport

Plitvice Lakes National Park

Split

Quality of Experience

lol

Guides, Drivers and Staff

Transport

Day Trip to Mostar

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Boating Excursion to the Elaphite Islands from Dubrovnik + Fresh Fish Lunch

Dubrovnik

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Landed at Heathrow and were taken straight to Windsor. Castle tour and wandering through town. First (and best) cheese toastie of the trip (and we had several). Then off to Henley. A cute little place and Tanya was a wonderful guide for the next few days. Hever castle, Highclare and then a night on the water at Leeds. There is a great market next to the train station for lunch, snacks, gifts…
Landed in London and had a short walk to our very centrally located hotel in Covent Gardens. Had a wonderful pub tour, went to Michelin star restaurants, and found it quite easy inconvenient to walk or take the tube to get everywhere.
Then back on a train and off to Scotland. A couple of nights in Edinburgh with a city and castle tour, walk of the royal mile and more good food. Off to the countryside with a stay at a lovely hotel with its own Michelin starred chef, right next door to a world renowned chocolate shop. Had a wonderful and educational tour of the Dewars/Aberfeldy whisky distillery and trips to Blair and Stirling castles.
A short flight over to Dublin where we had a wonderful city tour with Seamus and then a standout connoisseur’s tour of Guinness. A drive over to the Atlantic coast with a tour of Galway and a couple of nights on the water. Fortunately we had no rain the entire two weeks, unfortunately until the last day. Our trip to the Cliffs of Moher was disappointing due to no visibility, but I should point out that the visitor center was well worth stopping in.
Thanks to Kimkim for helping us have a wonderful trip!