Kimkim Trip Reviews

Cannon and our drivers did an amazing job helping us navigate through Japan! We couldn't have done it with without them! It put us at ease knowing we had accommodations, transportation and itinerary planned out.

Hotel Reviews

the b asakusa

Tokyo

Clean, comfy, great location and good breakfast!

Authenticity & Character

Location

Next to subway stations and tourists attractions

Staff

Cleanliness & Comfort

Park Hotel Kyoto

Kyoto

Clean, comfy, safe and great location!

Authenticity & Character

Location

Near train station!

Staff

Kind, friendly and accommodating!

Cleanliness & Comfort

Fresh bedding and towels daily

Activity Review

Osaka & Nara Day Trip with Osaka Castle and Minoh Park

Japan

Quality of Experience

Guides, Drivers and Staff

Transport

A huge thank you to Shona for keeping up with the last minute changes and odd requests. Our last day of travel wasn't clear and a bit confusing, which almost made us miss our train. Thankfully, I Googled how to get to our final destination and saw that we had to travel to a different train station with barely enough time to get on the Shinkansen.

I think we had the best guides ever! Moto, Yasuko, and Fuji. We had so much packed in on the first day, Moto didn't miss a beat and we were able to do everything on our list and then some. We were especially thankful to Fuji for allowing extra time wherever there was water to allow my son to hang out with the fish for a bit.

All-in-all, it was a great trip and so much less stressful than if I had tried to plan it myself. We had no issues, great communication with everyone, fantastic hotels, lovely breakfasts, and a trip we will never forget.

Hotel Reviews

KOKO HOTEL Tsukiji Ginza

Tokyo

We were so busy that we didn't have time to use the amenities that the hotel offers except breakfast and the laundry. The breakfast wasn't as luxurious as some of our other hotels we stayed at, but again, this hotel isn't as big and for the size, the breakfast was perfect. There was enough "western" type foods that we could eat and the Japanese type foods were really good. The laundry was cheap and unlike bigger hotels, not as crowded, so we had no issues using 1 of the 2 machines. I would definitely stay here again.

Authenticity & Character

Location

A quick walk to the subway and the river.

Staff

Cleanliness & Comfort

Hotel Vischio Kyoto by GRANVIA

Kyoto

This was a great place to stay. The rooms were modern and nice. The breakfast was amazing. So many yummy options. They get extra points for having massage chairs (paid) especially after a long day of walking around. Located so close to the train station, you don't have to go far to find anything you need.

Authenticity & Character

I thought this hotel was extremely modern and besides the toilet, you wouldn't know you were in Japan. I didn't have any issues with that though because it was extremely comfortable and nice, which is what you want on a long trip.

Location

Right across from the train station!

Staff

Cleanliness & Comfort

Hotel Monterey Le Frere Osaka

Osaka

I enjoyed the location of this hotel. It is a bit of a walk to the train station, but if you get on the street side, you can look over the city a bit which was a lot of fun for us. It was a tad loud when sirens or loud cars went down the road, but honestly, I thought that was all part of the experience. Ear plugs helped too. The breakfast buffet was absolutely amazing. We weren't here long enough to use any of the amenities, but what we did use, we enjoyed.

Authenticity & Character

It was your typical modern hotel. I didn't have any issues with it because it was comfortable.

Location

A bit of a walk from the train station and noisy, depending on what side you're on.

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Nara City Tour: Nara Park, Todai-Ji Temple and More

Kyoto

Feeding the deer is one thing, but just being able to be next to them and pet them like it's no big deal is another. Such an amazing experience to get so close to those magical creatures.

Quality of Experience

Guides, Drivers and Staff

Yasuko knew exactly what to do when we get to Nara to make sure our experience was a good one.

Transport

Japan has their public transportation figured out!

Half Day Bamboo Grove and Monkey Park Tour

Kyoto

The bamboo is gorgeous, the hike up the mountain was pretty, and the monkeys were amazing. Getting to feed the younger monkeys was my favorite.

Quality of Experience

Guides, Drivers and Staff

Fuji was great!

Transport

Public transportation for the win!

Full Day Tokyo City Tour with Akihabara district 1.

Tokyo

This was a looong day. We basically had to speed walk everywhere to fit everything in. I would recommend if this is on your itinerary, to do it the first day you are there because you won't have the steam to this much stuff later on in your trip. We even had our guide take us on a side quest to the Shibuya Scramble Crossing, which he graciously did.

Quality of Experience

Guides, Drivers and Staff

Moto was fantastic!

Transport

Public transportation for the win!

Samurai and Ninja Museum with Experience

Kyoto

I like this museum because it was just enough. I didn't realize we got a tour guide once we were in there, so that was a bonus.

Quality of Experience

Guides, Drivers and Staff

The guide in the museum was funny and spoke decent English.

Transport

We walked there, which was such a great walk. We found some great stuff on the way that we would've missed had we drove.

Half day: Gion Kagai Art Museum and Nijo Castle

Japan

The only reason I'm not giving this 5 stars is because I think the Art Museum wasn't all that great. The museum itself is really small, but being able to see the geiko perform was worth going! What an amazing experience. Nijo Castle was really cool. Some stuff on TV was shot there, so it was neat to see it in person, but also, just being in there thinking how they used to live and operate, was cool.

Quality of Experience

Guides, Drivers and Staff

Fuji was amazing!

Transport

Public transportation for the win!

We actually worked with Sara, as Antonia was on maternity leave.

Overall, we had a truly wonderful experience! The pointers and GPS links were excellent, and we were very happy with the activities, guides, sites visited, and lodging/hotels. Sara was also fantastic to work with. Her quick responses to our messages were much appreciated!

A few suggestions and observations that might be helpful for future itineraries:

Zadar: It was a long drive to Zadar for just one night, and then having to backtrack to Plitvice seemed like a bit of a waste of time on the road. In hindsight, staying closer to Plitvice would have allowed us to get an earlier start and make better use of our time in Zadar. We also felt we could have used another night in Split and more time in Hvar.

We arrived in Zadar after 7:00 p.m., and unfortunately, our hotel experience wasn't the best. The gentleman at the front desk seemed quite annoyed that we arrived late. He basically showed us to our rooms, told us about breakfast, and left. The hotel also wasn't in a very convenient location, as there were no restaurants within walking distance, so we had to rely on Uber.

Timing Between Destinations: One other suggestion would be to provide a little more guidance on how much time to allow for driving between destinations and how much time to plan for each stop. For example, we missed some activities in Bovec because it took us longer than expected to get there. We also had a difficult time finding a place for dinner, as many restaurants were already full due to reservations. Having a better idea of how much time to allocate along the way would have helped us plan our days more effectively.

That said, these are just a few things we learned along the way. It was truly a wonderful vacation, and we appreciate all the work that went into putting together such a memorable trip. We would absolutely recommend your services!

Thank you again!

We had an amazing experience using KimKim for our recent trip to Greece! From start to finish, the team was incredibly responsive, accommodating, and flexible. They made the planning process seamless and were always quick to answer questions or adjust plans when needed. Their attention to detail and willingness to work around our preferences made the entire trip that much more enjoyable. I would highly recommend KimKim to anyone looking to plan a memorable, stress-free vacation!

The Amalfi Coast, Naples and Sicily, all the historic sites and towns/cities we visited, the hotels, the guides and the drivers were fantastic. Just an overall great experience that would not have been possible without the support, responsiveness, insights and guidance provided by Bea and Nadia. They were better than fantastic. There is no doubt we will use KimKim to help arrange our next trip.

This was my first experience booking with kimkim, and I would readily do it again. Our tour specialist/planner was attentive to our interests and what we wanted to do, and included all of those activities and more into our itinerary. She was also very responsive when problems or adjustments were needed during the trip. All of the vendors provided good programs and services. Having someone local and knowledgeable to create the itinerary was invaluable and we had a personalized experience we wouldn't have enjoyed on a group tour.

My wife and I had for years dreamed of a trip to England to see our favorite football clubs (Arsenal for me and Liverpool for her) play. On a whim earlier this year, I went ahead and booked our flights for a sixteen day trip in October to cover the dates when Premier and Champions League games were being played, figuring we would be able to secure hospitality tickets to see one or both teams play once the fixtures were released in the summer. We also wanted to see much more of England than just Liverpool and London, including some of the countryside and areas between the cities.

I literally had no idea how to get started in planning such an ambitious journey, so I started doing some research. KimKim was one of the one of the companies that kept coming up in my research with near universal positive reviews, so I contacted them to see what they could setup for us. I gave them the dates of our flights, our goals for the trip and a rough outline of what we wanted to see/experience.

Our England travel specialist, Carolyn Ransome, contacted us the next day and we proceeded to sketch out a rough outline of our trip. We eventually decided on a trip plan beginning/ending in London with Stonehenge, Bath, the Cotswolds and Liverpool in between.

Carolyn was very thorough and diligent in assessing our needs and preferences while sketching out the details of our trip. This included our desires regarding accommodations, travel around England and sites to see/experience. Since it was a few months before I would know if/when we could secure tickets to the football matches, we left a rough outline of our trip in place to be finalized in summer.

After I was able to secure tickets to see our teams play and we had those dates set, I contacted Carolyn again and she set out planning our trip in detail. This turned out to be an ambitious undertaking beginning with the first 2 nights in London, renting a car to drive to Stonehenge and onto Bath, then to the Cotswolds and on to Liverpool, returning by train to London for the last 6 nights of our trip. Carolyn literally planned the entire trip for us, including all accommodations, car hire, train tickets and private transport pickups when needed at several points during our journey. She also arranged for our Stonehenge tickets, private Blue Badge tours in London for us to see the sites while there as well as securing tickets for the London Eye and a boat trip on the canal from Little Venice to Camden.

Once we paid and secured all our reservations, Brandon Williams of Routescape joined our trip as the Travel Care Executice to manage various aspects of the final details. He was very responsive throughout to my many questions and requests throughout the final stages of our planning. He sent us documents regarding travel practicalities, restaurant recommendations and even had a video meeting with us on the eve of our trip to answer any final questions/concerns. About 2 weeks before our trip he also sent us all the necessary trip documents including various tickets, accommodation confirmations and
contact numbers.

We’ve just returned from our dream trip and I must say the planning and execution of it was pretty much flawless thanks to Carolyn and Brandon. Only negatives I can think of were minor issues with our accommodations in Bath and one restaurant recommendation that was below our expectations.

Highlights of our trip included the games at Anfield and Emirates (our teams won both matches!), seeing and driving through the English countryside (Stonehenge, Cotswolds), canal walk in Bath and of course our Blue Badge tours in London. A very special shout out to our phenomenal Blue Badge guide, Sue Sturges. She was amazing.

I highly recommend KimKim for anyone contemplating an ambitious trip such as ours and will definitely consider using them again in the future.

Hotel Reviews

Native Kings Wardrobe, St Pauls

London

Fantastic place to stay. Nice roomy apartments, very comfortable. Great location just a 2 minute walk from St. Paul’s Cathedral and the Thames. Short walks with quick access to Blackfriars and St. Paul’s underground entries. Excellent and very responsive staff. Would definitely stay here again.

Authenticity & Character

Location

Perfectly situated for quick underground access. Close to St Paul’s and the Tube.

Staff

Very friendly and responsive to any requests.

Cleanliness & Comfort

It felt like our home away from home while in London.

No. 15 by Guesthouse

Bath

We were very disappointed in our room (Henrietta Jr Suite). The sitting area for the room was a tiny area between the bed and bathroom and was not a comfortable area to sit down nor relax. The floor was slanted and there was a step off between the bedroom and sitting area we frequently would trip over. Also, the bed was not a king size as requested. Certainly not a suite room in the traditional sense one could relax in for a few hours after a day touring. I had the feeling they had better rooms but we didn’t inquire further as we were only there for 2 nights and they appeared to be full.

Authenticity & Character

Historic building with very nice restaurant and bar areas.

Location

Central location with good walking access to most all of the areas we visited in Bath. Henrietta Park out the back door was nice for a quick relaxing stroll.

Staff

Very nice and responsive.

Cleanliness & Comfort

Room was clean but the suite we had was well below our expectations and frankly not comfortable at all.

The Lygon Arms

Broadway

Our nicest room and stay of the entire trip. Luxurious and historic hotel We stayed in the Gordon Russell suite and it was amazing. Would definitely stay here again if in the area.

Authenticity & Character

Historic hotel and setting updated for modern comfort. The bar and sitting areas as well as the restaurant we had breakfast in were beautiful.

Location

Great access to most of the areas in Cotswolds.

Staff

Perfect in every sense of the word.

Cleanliness & Comfort

The suite we stayed in (Gordon Russell Suite) was large and personified comfort. Large sitting room separate from the bedroom as well as and separate entry room. Nice large bathroom with all the creature comforts.

Hope Street Hotel

Liverpool

Very nice room (we had a studio suite). Separate sleeping and sitting areas which suited us perfectly. Comfortable bed. Nice modern upscale atmosphere.

Authenticity & Character

Upscale modern decor.

Location

Was abit removed from the central city areas of Liverpool (docks and city center), so we usually had to take an uber when we wanted to go anywhere.

Staff

Very helpful. Handled our 6 days of laundry we needed done upon arrival promptly and without issue. Very responsive to all our requests.

Cleanliness & Comfort

Comfortable bed. Only negative was the couch in the sitting area was abit hard and not comfortable to sit in for any period of time.

Activity Reviews

Half Day London Blue Badge Guide

London

Simply amazing. Personalized touring with exclusive access and insights. Our guide Sue Sturges was phenomenal. Would love to do more if these in the future if the opportunity presents itself.

Quality of Experience

Detailed tailored and personal touring.

Guides, Drivers and Staff

Sue was perfect for us and we quickly established a wonderful rapport with her. Would request her again for all of our tours if possible.

Little Venice to Camden Market Canal Cruise

London

We did the London Waterbus tour. Boat was covered with windows and the visibility of sights along the canal was very limited. I understand on a rainy day this type of boat might be preferable but frankly we couldn’t really see much of what was talked about on our ride.

Emanuela did an amazing job in planning our trip to Iceland. She gave us an initial itinerary, which we tweaked to fit exactly what we wanted. She was easy to work with and very attentive to all our needs. She was in contact with us while we were in Iceland, to make sure everything was going well. We did have to rearrange one event and she took care of that for us! Her responses were always very quick! I would highly recommend Emanuela and her company!

The bus trip in Oslo was great! We liked the private guides in Bergen and Svolvaer.

Hotel Reviews

Karl Johan Hotel

Oslo

Breakfast was amazing - in selection and quality. Lovely enclosed glass area.

Authenticity & Character

Location

Staff

The front desk staff were so helpful and accommodating. Went above and beyond!

Cleanliness & Comfort

Flåmsbrygga Hotel

Flåm

So charming!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Home Hotel Bryggen

Bergen

Lovely room overlooking the water. Breakfast and dinner very much self-serve.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel 1904

Ålesund

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Spread out with walking to cottage taking a while. Staff were so very helpful, helping with large luggage. Loved the sauna! Since it was midday I had it to myself! It was like our own little home! Living and dining space, fridge and all. Quite a walk to city center- used a taxi a few times.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Drive to Geiranger via Trollstigen

Norway

This wasn’t possible due to roadworks. Wish we knew in advance, especially since our original cruise was cancelled. We ended up taking the Atlantic coastal road. Gorgeous! The downside was with the car. Nice car but neither of us had ever driven an electric car. Had a problem with refueling. Don’t know if the problem was with us or the car!?

Ægir Viking Meal Experience

Norway

This was a highlight of our trip! The atmosphere, quality of food and drink was superb! Went to bar afterwards and had a grand evening meeting people!

Quality of Experience

Private Lofoten Sightseeing Trip

Svolvær

Everything about this place was phenomenal! Loved the other islands and getting a sense of how people lived and survived.

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights Chase

Svolvær

This was special since we saw phenomenal northern lights! We had the driver to ourselves as a group cancelled. He was a real aficionado of the lights and had been doing it for a lifetime!we were lucky to have seen the lights the night of our arrival as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Norway

Norway

The problem was with the airport personnel, insisting I needed a visa to enter Ireland and wasn’t going to let me board! Whatever guidelines I showed him online meant nothing I convinced him to let me fly to Bodo where a helpful staff person resolved it. It was a great inconvenience involving rechecking bags and going through security again. I hope he was corrected on this!

Quality of Experience

Panoramic City Highlights by Bus

Oslo

Especially loved the sculpture gardens and the ski jump.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Bergen City Walk

Bergen

Quality of Experience

Guides, Drivers and Staff

Trollfjord Cruise by Electric Boat

Svolvær

One of my outstanding favorites! Boat guides were engaging and knowledgeable. Cruise was a photographer’s dream!

Quality of Experience

Visit the Gol Stave Church (Norwegian Museum of Cultural History - Tickets not included)

Oslo

Did not do this. Went to another museum instead.

Quality of Experience

In

Drive the Atlantic Ocean Road

Norway

Quality of Experience

We were very pleased with the kimkim group and all of the preparation for our fantastic first trip to Norway.
Alex was so enthusiatic, a good communicator and very knowledgable ! A well planned trip was put together with choice accommodations, transportation and a well thought out itinterary.

Hanyn was our guide. He was fantastic. We went from Tangier to Chefchouen, Fes,,,Merzouga...Ait Benhaddou,,,Marrakesh,,,Casablanca

Hotel Reviews

Taj Chefchoaune Luxury Hotel and Spa

Chefchaoun

Hotel was clean and beautiful. The breakfast was amazing. Lot's of choices

Authenticity & Character

Moroccan decorations

Location

Staff

Breakfast staff was so helpful

Cleanliness & Comfort

room was spacious and beautiful

Palais Faraj Suites & Spa

Fès

This was on of my favorites. Very different and unique. The dinner and breakfast were so good

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

So much fun to sleep in a tent in the Sarah desert. The camp was first rate and the food was delicious

Authenticity & Character

Location

Staff

The staff was so helpful

Cleanliness & Comfort

Beds were great

Le Berbere Palace

Ouarzazate

This hotel was so awesome. We wish we could have stayed two nights. The dinner and breakfast were so good. Bed very comfortable. Beautiful room and bed

Authenticity & Character

So many fun things to look at in this hotel

Location

Staff

Bell boys were so helpful

Cleanliness & Comfort

Food was delicious. Beds were very comfortable

La Maison Arabe Hotel

Marrakech

This hotel/Riad was unbelievable...The breakfast was the best. Omelettes I've ever had....Location was the best

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Casablanca Hotel

Casablanca

The hotel gave us a room that boarder the road. There was a constant stream of cars that kept us awake.

Authenticity & Character

Location

If we had a different room it would have been better

Staff

Cleanliness & Comfort

The carpet in our room. looked dirty

Activity Review

Transfer to Fes, Volubilis & Meknes

Morocco

We were picked up at the ferry in Tangier. We thought we would only tour a small portion of Tangier and then head up to Chefchaoun to tour and have a dinner at the hotel. Instead we had to wait for the other guest to arrive. Our son thought he had made arrangements to pick him up on a later flight. Those of us who had arrived early in Tangier were not happy, We felt like we were playing catch up with the rest of tour after the late departure and arrival.

Quality of Experience

Guides, Drivers and Staff

Transport

We were initially unfamiliar with Kimkim, but after reading many positive reviews, we decided to request a plan and quote alongside two other well-known tour operators. From the start, Kimkim stood out.
Our primary contact, Abdel, was remarkably responsive and fast, never keeping us waiting more than 48 hours for an answer. Based on his initial recommendations and our own research, Abdel patiently adjusted our itinerary roughly 15 times until every detail was exactly what we wanted. He was extremely tolerant, flexible, and offered great insights from his experience to help refine our route. Once we finalized the plan, the booking process was seamless and secure.
Upon landing in Morocco, we were met at the airport by our driver, Mustafa, whose contact details had been provided in advance. Mustafa was exceptional—polite, friendly, and eager to make our trip special. Given the long driving distances, good communication was key for us, and Mustafa made it effortless with his strong English and French skills. Beyond his impeccable driving and unwavering commitment to our safety, he shared fascinating stories about the local places, gave thoughtful advice, and helped us discover far more spots than we originally anticipated. Even through long, full days of driving and sight-seeing, he always maintained a warm smile and a helpful attitude. We truly could not have been in better hands.
Because we were on a tight budget, we requested mid-range accommodations. To our delight, every location exceeded our expectations—they were clean, beautifully kept, and served good breakfasts accompanied by wonderful service. A major highlight was our stay in the Merzouga Desert. The desert camp was extraordinary; the tents were incredibly spacious and comfortable, complete with electricity and full private bathrooms, and the evening atmosphere under the stars was magical.
Throughout the entire journey, Kimkim remained completely flexible and accommodated our last-minute requests. The whole trip turned out far better than we could have imagined, creating memories we will cherish forever. We will without a doubt book through Kimkim again and highly recommend them to anyone planning a trip to Morocco!

Hotel Reviews

Riad Atrium & Spa

Marrakesh

This Riad was really nice. The location was interesting, as vehicles can't reach it so we were dropped and then had to walk to it; however a hotel porter came to meet us to carry our bags. The rooms were clean, really large with high ceilings and quite comfortable (tons of pillows and rugs!). Breakfast was included, the service was really good, the server nice and friendly and the food selection excellent. We were there only for two nights but would have loved to stay longer as the place was lovely. Highly recommended.

Authenticity & Character

Really well decorated, the place was charming with a total Moroccan style.

Location

Located in the middle of the Medina, in the heart of all the amenities and safe.

Staff

The staff was friendly and courteous.

Cleanliness & Comfort

The place was quite clean (despite all the rugs and pillows), the bed was comfortable. In general, the place was really nice.

Dar Rihana Dades

Douar Aït Ouffi

We arrived at the Dar ("house") very late at night, and at first, its location seemed quite remote and dark. However, the next morning, with daylight, we discovered just how incredible the setting was! Perched at the top of a canyon, the Dar offers breathtaking views of a beautiful oasis. The room was charming, comfortable, and well equipped, making our stay very pleasant. Breakfast was served in a separate building about 50 metres away, and it was delicious and generous, with plenty to enjoy. Overall, a wonderful place to stay in the Dades Valley, with a truly spectacular location and a peaceful atmosphere. Don’t let a late-night arrival fool you — the views in the morning are absolutely worth it!

Authenticity & Character

Very charming decorated with a Moroccan style. Our room had a balcony facing the canyon; at night it was impressive but during the day it was incredible beautiful.

Location

Not much around, but close to Boulmane Dades city. The Dar ("house") is located at the top of a canyon and had an incredible view of the oasis.

Staff

Very friendly staff, not only for check in/out but also at the restaurant.

Cleanliness & Comfort

The room was spacious and clean; the bed and pillows were comfortable. The bathroom was big with all the required services including argan oil shampoo, body gel, body lotion and hairdryer.

Orient Desert Camp

Merzouga

Our stay at the Merzouga desert camp went far beyond our highest expectations! Nested right among the rolling sand dunes, the camp setup was truly remarkable. The main outdoor common area featured comfortable seating centered around a cozy fire pit, with charming carpeted walkways linking the grounds. Meals were served in a spacious, beautifully equipped tent that felt just like a high-end restaurant. Arranged around the central courtyard were the sleeping tents, which offered incredible comfort. Each tent was fully equipped with modern amenities, including electrical power and a full private bathroom with a hot shower. The floors were lined with lovely carpets, and both the bed and pillows were exceptionally comfortable—ensuring a great night's sleep in the middle of the desert. In the evening, the atmosphere was wonderful. We enjoyed delicious tea and pastries accompanied by traditional live music around the fire, all set beneath an breathtaking, star-filled night sky. It was an incredible experience, and I only wish we could have stayed longer!

Authenticity & Character

Way more than what we expected. The set up with the carpeted walkways in the grounds, the fire pit and cozy chairs and puffs around it; the Moroccan music at night, the coffee and pastries in the evening, all made us feel like we were in movie.

Location

Well located, it made us feel we were really in the middle of the Sahara desert. The place is quiet and you can see the sunset and sunrise as well as many stars at night.

Staff

Everyone was very friendly and helpful.

Cleanliness & Comfort

The tents were very clean, the floor covered with carpets. The bathroom was well set up with a hot shower. In general not what one will expect in a desert!

Riad & Spa Dar Bensouda

Fes

Our stay in Fes was a wonderful and authentic experience! The hotel is tucked right in the middle of the Medina, and getting there is an adventure in itself through a labyrinth of winding, narrow streets. Since no vehicles can access the Medina, we were very grateful for the porter who met us at the main entrance to guide us and carry our luggage. When we first checked in, we were assigned a small room that unfortunately had a damp smell. However, the staff was accommodating when we requested a room change and moved us to a much larger room on the main floor. It was a fascinating space with very high ceilings and a unique layout featuring an upstairs bathroom. The hotel’s amenities were lovely: The Main Courtyard: A stunning central patio featuring a lovely pool—a perfect spot to unwind. Rooftop Terrace: Outfitted with comfortable lounge chairs and tables, creating a super cozy atmosphere to relax and take in the surroundings. On-Site Dining: A convenient second-level restaurant serving delightful food. Overall, it's a beautiful, atmospheric property right in the center of historic Fes, and we thoroughly enjoyed our time there!

Authenticity & Character

Completely Moroccan style; high ceilings, carpets and pillows everywhere and a big central patio with a fountain. The restaurant area was very nice with the beautiful swimming pool and lounge chairs to rest.

Location

Located in the middle of the oldest Medina in Morocco, it was really cool to go through the winding narrow streets.

Staff

The staff was very friendly and helpful. When we requested a change of room, they immediately took care of the problem and helped us to get a new one.

Cleanliness & Comfort

The rooms were clean, the bed and pillows comfortable. we requested a double room with a king size bed and it had also an extra bed. The bathroom though was in a second floor, kind of an interesting set up.

Activity Review

Marrakech to the Dades Valley via Ouarzazate

Morocco

We were initially expecting a very long and exhausting drive from Marrakech to the Dades Valley, but the journey flew by! Our driver made plenty of well-timed stops along the way, allowing us to stretch our legs, grab a bite, and discover so many breathtaking locations along the route. The incredible scenery and thoughtful stops made what could have been a long day feel surprisingly short and thoroughly enjoyable!

Quality of Experience

We were not expecting to have such a wonderful experience during the long trip, there were so many things to see that we didn't even notice the time; the trip felt short!

Guides, Drivers and Staff

Our driver was exceptional—he was a skilled navigator who always prioritized our safety. Additionally, he was extremely knowledgeable about the places we passed through, continuously sharing fascinating stories and insightful information throughout the journey.

Transport

The vehicle was very comfortable and in good condition; with air conditioning. We were four adults and the driver. He brought water bottles for the ride.

We had an amazing experience working with Majid! From start to finish, everything was handled professionally and seamlessly. Majid was attentive to our needs and made the planning stress-free. We had questions and change requests along the way, which Majid handled with patience and expertise. Every detail was thoughtfully taken care of, allowing us to relax and truly enjoy the beautiful country of Morocco.

As far as our stellar driver/guide -
Our trip would not have been the same without Ismail! He is very knowledgeable, dedicated, and has a great sense of humor. We had such a memorable time road-tripping through the mountains with our trusted guide. Ismail made us feel safe and comfortable throughout our journey, while sharing fascinating insights about local culture, history, and hidden gems along the way. He thoughtfully catered the trip to us, making it feel very personalized and special. Having a fantastic guide truly enhanced our trip and allowed us to experience Morocco in a more meaningful way.

Thank you, Majid and Ismail, for your hospitality and attention to detail. It was a trip of a lifetime! Until we meet again.

We were very happy with our trip. Not a single booked experience was below expectations and many were above expectations. We stayed at two hotels in Rome. One was the Argentine Residenza Style Hotel. This had a great location and the room in the hotel's annex was very comfortable. It included snacks and some drinks in the room. The lobby was in a different building and the "restaurant" was a few tables that I never saw used. Fortunately, there were lots of choices nearby for dining. It was more a 3 star than 4 star hotel in services but the staff was very nice and helpful. We also stayed at the Hotel Artemide which was quite elegant. It felt like a five star hotel more than a four star hotel. We were there just one night before returning home. We had dinner in the restaurant which was excellent but did not have the chance to try the included breakfast because of our departure. In Sorrento we stayed at the Imperial Hotel Tramontano which had a spectacular location perched on a cliff with great water views. It had an old elegance feel to it with classic décor and art and complete with a room key that could double as a brass knuckle. The restaurant was excellent and the breakfast was most notable for its pastry selection. In Florence we stayed at the Hotel Kraft which had great food, friendly staff and a cool roof top pool and restaurant. It is a little out of the hustle of the center of town with plenty of food nearby.

Our tours were all private or small group and we appreciated the early access and skip the lines in the Vatican and Coliseum. We had a great private walking tour of Rome and the Pantheon with Massimo De Filippis. He was very knowledgeable with a delightful, warm personality. Maria Claudia from Liv Tours did an outstanding job with the Vatican tour. Gabriella from Liv Tours was also terrific for the Coliseum tour. Enrica Aschero was our guide during three days in Florence. She was a fabulous guide, passionate about her subject and with a wealth of knowledge. We had a spectacular 12 hour driving tour of the Amalfi coast. Our day trip to Pisa, Siena and San Gimignano was really worthwhile and included a visit to the Corbucci Winery which was delightful.

It was really nice to have arranged drivers for the transfers which all went smoothly. We wished we had known more about Italian trains. In business class some cars had baggage racks at ground level but in others it was overhead only which was a challenge with a heavy bag and a replaced shoulder joint. After the fact I realized that a large bag could also fit on the floor between seats that were positioned back to back. Fortunately, other passengers stepped in to help us.
Overall it was a great trip. We were grateful for the expertise of Emily, Grant and their colleagues at Kimkim for arranging everything.

The process was so easy. And Alicia (our specialist) was incredible! She answered every dumb question I had, was always available and did a great job helping us plan our trip to Iceland. I would 100% use kimkim again.

Our trip to Italy was truly unforgettable, and we couldn’t have asked for a better experience from start to finish. 🇮🇹❤️

A special thank you to Chiara, who helped us plan our trip and was absolutely wonderful to work with. She was knowledgeable, responsive, thoughtful, and always made us feel like we were in good hands. She took the time to understand what we wanted from our trip and helped make everything come together so beautifully.

From exploring Rome and the incredible history of the city, to our time along the Amalfi Coast, the boat day, Positano and Amalfi, and our hike along the Path of the Gods, every part of the trip gave us memories we will treasure for years to come.

Italy was even more beautiful and special than we imagined, and having someone like Chiara helping behind the scenes made the entire experience feel easy and stress-free.

We are so grateful for the memories we made and would absolutely recommend Chiara to anyone planning a trip to Italy. Thank you, Chiara, for helping make our Italian adventure so amazing! 🇮🇹✨

We had a lovely trip; a few small hiccups, but nothing major. Guides ranged from very good to fantastic,. We especially enjoyed Barcelona and Porto. In Barcelona we had Ruth from Runner Bean Tours. She was very accommodating and informative-the best! Delighted Tours provided a wonderful gentleman who rearranged our schedule since tickets were not obtained as planned. Cool Tour provided another great guide who took us to DouroValley for the day. The river cruise was disappointing - on a small boat for a short distance, but the rest of the day was wonderful.

kimkim trip makes travel so easy and effortless. The app tells you exactly where to go, who to meet, and what to expect. One particular highlight, for all our trips, is the tour guides with whom we've worked. In Mykonos we went on a hike with Yummy Pedals, and Dimitra was fabulous, and Pako took us on an amazing food tour. Our day on the water in Santorini was the standout, but our wine tour with Yannis was a blast, too! The true standout was our tour guide in Athens, Katerina. We went on a food walk with her one night, and then two days later a neighborhood walk. She was beyond wonderful- it was like walking around the city with a friend, and I was so sad to say goodbye to her after our second tour. All in all it was a fun, memorable trip :)

The Vespa was a very good experience. The food, roof top bar and night club was fantastic. Harry the driver was awesome. Very memorable . Sam the guide was a 5 star guide!

Aur Island was a very unique accommodation and experience. They were so warm and welcoming and the snorkeling was fantastic.
We loved Kuching. What a charming city and Amen was a fabulous guide