Kimkim Trip Reviews

4.8
Based on 22,742 ratings
Read 22,742 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great, worry-free and relaxing time
Italy | Oct 29 - Nov 8, 2026

S
Stephanie L.
Boston, MA | Reviewed on Nov 15, 2026
Well appreciated the thoughtfulness and proactiveness in adjusting our plans. We were planning on visiting Agrigento on what would have been the first Sunday of the month (free to everyone) so it was recommended to change plans to avoid that. Everything was smooth, all our drivers and tour guides were on time, friendly and knowledgeable. We didn’t have to worry about any logistics and it was wonderful. The daily check-ins with the local host was very nice touch. Read more

Well appreciated the thoughtfulness and proactiveness in adjusting our plans. We were planning on visiting Agrigento on what would have been the first Sunday of the month (free to everyone) so it was recommended to change plans to avoid that. Everything was smooth, all our drivers and tour guides were on time, friendly and knowledgeable. We didn’t have to worry about any logistics and it was wonderful. The daily check-ins with the local host was very nice touch.

Hotel Reviews
Hotel Politeama
Palermo

Good location. Sadly, the rooftop bar was closed for private event on the one night we wanted to go. Nothing fancy but fine.

Authenticity & Character
Very generic. Could be anywhere.
Location
Easy walk to many restaurants and sights
Staff
Cleanliness & Comfort
Algilà Ortigia Charme Hotel
Siracusa
Authenticity & Character
Location
Everything in walking distance.
Staff
Cleanliness & Comfort
Hotel Villa Belvedere
Taormina

The staff couldn’t be more accommodating and pleasant. We arrived early and our room wasn’t ready and it was after breakfast but they offered us coffee and breakfast anyway instead of sending us off on our own.

Authenticity & Character
Location
Beautiful views of the water, close to everything.
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Guided Tour of Palermo - Visit Monreale
Full Day Guided Tour of Palermo - Visit Monreale
Italy

Elena was our guide and she was fantastic. Very knowledgeable and informative. Trip to Monreale was worth it. The food tour was fun and a good way to experience the city and culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Private walking guided tour of Syracuse and Ortygia
Private walking guided tour of Syracuse and Ortygia
Italy

Christina was our guide for Neapolis and Ortygia. We had a nice time but learned more from a food tour guide the next day. She just didn’t seem overly interested. We didn’t walk down to the bottom of the amphitheater or really explore much.

Quality of Experience
We learned very little about Ortigia during this tour.
Guides, Drivers and Staff
Transport
Private transfer from {{start_location}} to Syracuse , Visit Agrigento
Private transfer from {{start_location}} to Syracuse , Visit Agrigento
Italy

Our driver was very nice and accommodating to help us find a restaurant for lunch and stretch our legs during the long drive - but, wow, was he driving fast!

Cooking Class in Taormina
Cooking Class in Taormina
Taormina

Paolo and the staff at the restaurant were so amazing. He was fun and engaging, the food was wonderful and we learned a lot. We didn’t actually go to the fishmonger but it could have been because they were not open.

Quality of Experience
Private excursion Flavour of Sicily: Modica, Marzamemi and wine tasting
Private excursion Flavour of Sicily: Modica, Marzamemi and wine tasting
Italy

The chocolate tour and tasting was really great. So interesting. We had the most memorable time with Angela at Barone Sergio! We spent so much time there, we didn’t have much time to do anything but eat quick meal in Marzamemi. The second wine tasting at Avola was lovely but maybe a bit rushed since we were late!

Quality of Experience
Guides, Drivers and Staff
Transport
 Etna Wine tasting
Etna Wine tasting
Italy

Sadly, the weather wasn’t great but we soldiered on and had a great day on Etna and wine tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Italy

Claudio was amazing. Highly recommended.

Local specialist: Valeria Arcangeli

Epic trip to Vietnam
Vietnam | Oct 30 - Nov 12, 2026

K
Kathy H.
San Jose, CA | Reviewed on Nov 15, 2026
Our trip to Vietnam was awesome! Long did an excellent job planning and coordinating every detail. He checked in with us a couple times a day to make sure everything was as we expected. The tours, the guides, the hotels, the activities and private home tours and experiences - all were so excellent, warm and welcoming, and educational! It was a five star trip all the way around with beautiful accommodations. Read more

Our trip to Vietnam was awesome! Long did an excellent job planning and coordinating every detail. He checked in with us a couple times a day to make sure everything was as we expected. The tours, the guides, the hotels, the activities and private home tours and experiences - all were so excellent, warm and welcoming, and educational! It was a five star trip all the way around with beautiful accommodations.

Hotel Reviews
The Oriental Jade Hotel
Hanoi
Authenticity & Character
Location
Staff
So friendly and welcoming!
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

We only had one night here, but what a lovely and relaxing place!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

It was lovely to see the bay, caves and kyak around. But just not really our style for accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoi An Moon Premium Boutique Hotel & Spa Resort hotel
Hoi An

Great location and staff! Food was great as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Salinda Resort Phu Quoc Island

Beautiful location, beach, pool facilities, and staff! We loved our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel des Arts Saigon - MGallery Collection
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sai Gon Nights Street Eats  with Vespa  Wanderers
Sai Gon Nights Street Eats with Vespa Wanderers
Ho Chi Minh City

an absolute blast! Thao, our guide, wax excellent, she shared about life in Saigon and delicious food. The mopeds and the drivers are not to be forgotten.

Quality of Experience
overall a ton of fun
Food
great dinner
Guides, Drivers and Staff
All the best
Transport
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Evening Teh Dar Show - Enjoy Dinner in RÊU Restaurant
Vietnam

The Ter Dar show was pure entertainment! Start to finish on the edge of my seat. So glad we got to see it. The dinner was just so so.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tam Coc Pedal & Paddle By E Bike and Boat
Tam Coc Pedal & Paddle By E Bike and Boat
Ninh Binh

Ming, our guide, was great. Nice to see the area on two wheels. The people along the way were genuine, kind and a joy. Food was great also.

Quality of Experience
Ming our guide and thenhotel
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao

KimKim truly made our trip to Morocco excepti...
Morocco | Nov 6 - Nov 10, 2026

S
Suzanne M.
Los Angeles, CA | Reviewed on Nov 14, 2026
KimKim truly made our trip to Morocco exceptional. From start to finish, everything was thoughtfully planned and seamlessly organized, which allowed us to relax and fully enjoy the experience. Everyone we met was warm, knowledgeable, attentive, and always willing to go the extra mile to make sure we were comfortable and having a great time. Their hospitality and attention to detail made the trip feel very special, and we came away with wonderful memories of Morocco. Our main guide, Ismail,... Read more

KimKim truly made our trip to Morocco exceptional. From start to finish, everything was thoughtfully planned and seamlessly organized, which allowed us to relax and fully enjoy the experience. Everyone we met was warm, knowledgeable, attentive, and always willing to go the extra mile to make sure we were comfortable and having a great time. Their hospitality and attention to detail made the trip feel very special, and we came away with wonderful memories of Morocco. Our main guide, Ismail, was a standout. He knew everything and everybody and was so willing to share his country with us. We couldn't have had a better person to show us around. All of our hotels were incredible as was the food. Thank you for a wonderful time.

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

So beautiful, exceptional service and food. Highly recommend!

Authenticity & Character
Location
Staff
They went above and beyond!
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

I could not believe how beautiful this location was

Authenticity & Character
Location
Staff
Could not have had better staff - so friendly and helpful and loved seeing so many of them playing music for us in the evening
Cleanliness & Comfort
Activity Reviews
Hiking & Cultural Immersion in the Atlas Mountains
Hiking & Cultural Immersion in the Atlas Mountains
Boumalne Dades

Mohamed was an incredible guide - taking us on a beautiful hike to the Monkey Fingers and then inviting us into his home to share a meal with his family. So knowledgeable and the perfect pace

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Skoura/ Dades – Tinerir – Todra Gorge – Rissani – Merzouga – Erg Chebbi ( 5/ 4 Hour Drive)
Skoura/ Dades – Tinerir – Todra Gorge – Rissani – Merzouga – Erg Chebbi ( 5/ 4 Hour Drive)
Morocco

Absolutely stunning! The camel ride was so fun and seeing the sunset and then the sunrise over the desert was a once in a lifetime!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Nov 15, 2026

Hello Suzanne,
Thank you for your wonderful review! We're delighted to hear that your journey through Morocco was so memorable. We'll be sure to share your kind words with Ismail, who will be thrilled to know he helped make your experience so special. Thank you for traveling with us, and we hope to welcome you back to Morocco again someday!
Best,
Hassan

Very busy and exciting 2 weeks
Japan | Oct 27 - Nov 9, 2026

Eveline
Eveline G.
Canada | Reviewed on Nov 14, 2026
It was a very busy two weeks. Having fantastic guides helped not only with seeing the sites and sampling local cuisine but also learning how to navigate the train/subway systems.
We had some terrific guides: Tokyo - Komaki; Takayama - Luca; Kanazama - Carolina. It was a thrill to see Mount Fuji in all her glory in Hakone; Staying in a very restful ryokan (with a private onsen) on our last two nights was a perfect way to relax after a very busy two weeks (Hakone Kowakudani Onsen Ryokan).
Read more

It was a very busy two weeks. Having fantastic guides helped not only with seeing the sites and sampling local cuisine but also learning how to navigate the train/subway systems.
We had some terrific guides: Tokyo - Komaki; Takayama - Luca; Kanazama - Carolina. It was a thrill to see Mount Fuji in all her glory in Hakone; Staying in a very restful ryokan (with a private onsen) on our last two nights was a perfect way to relax after a very busy two weeks (Hakone Kowakudani Onsen Ryokan).

Hotel Reviews
Shiba Park Hotel
Tokyo

Great location in Tokyo with a comprehensive buffet breakfast, serving both Japanese and Western foods on the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
IORI SHIROYAMA
Takayama

Perfect private ryokan right in the heart of town. Modernized with excellent showers and kitchen. Breakfast delivered to your door each morning, alternating between Japanese and Western. Potential issue for some is that while the bedrooms are on the top floor, the bathrooms are not

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Kyoto

Good central location. Excellent Japanese buffet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakudani Onsen Ryokan Mizunoto
Hakone

Perfect way to relax and unwind. The ryokan rooms are spacious and authentic. We had a private onsen on our balcony but there were also private and public onsens available.

Authenticity & Character
Location
Quiet location in the mountains
Staff
Cleanliness & Comfort
Activity Reviews
Morning at Meiji Jingu, Omotesando, Rooftop gardens with Private Guide
Morning at Meiji Jingu, Omotesando, Rooftop gardens with Private Guide
Tokyo

Our guide Komaki was knowledgeable, fantastic and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
This was on our first morning in Tokyo and our guide helped us navigate the trains and subways. This greatly helped us for the rest of our vacation.
Sushi Making Cooking Class
Sushi Making Cooking Class
Tokyo

It was fun and made me realize I will never make sushi again!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Kyoto Temples & Gion Tour
Private Kyoto Temples & Gion Tour
Japan

The listed items on the guide were not enough to fill the time. Luckily our guide recognized this and added in a walk thru the park. Unfortunately, she was a little hard to understand at times

Quality of Experience
Guides, Drivers and Staff
Transport
Owakudani Volcanic Steam Zone Hike
Owakudani Volcanic Steam Zone Hike
Hakone

This tour was only in Japanese. Had we known that, we probably would have skipped it.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Discover the secret gems of Kanazawa - Omicho Market & Samurai District - Private Walking Tour
Kanazawa

Our guide Carolina definitely made this tour so fantastic. She introduced us to the local cuisine and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cory Varga

We enjoyed the well organized trip
Brazil | Nov 1 - Nov 12, 2026

F
Falguni T.
Atlanta, GA | Reviewed on Nov 14, 2026
We enjoyed the well organized trip from the moment we landed to the drop off as promised.The facilities were good and guides knowledgeable. Our Rio guide was a history teacher, and Iguazú guide provided VIP service. The lodge in Amazon was excellent and support from Kimkim when we needed was flawless. Read more

We enjoyed the well organized trip from the moment we landed to the drop off as promised.The facilities were good and guides knowledgeable. Our Rio guide was a history teacher, and Iguazú guide provided VIP service. The lodge in Amazon was excellent and support from Kimkim when we needed was flawless.

Hotel Reviews
Windsor Excelsior Hotel
Rio de Janeiro

Rooms too small. A/c too noisy. Good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vivaz Cataratas Hotel Resort
Foz do Iguaçu

Nice location, nice room and nice hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Adrianópolis All Suites
Street Salvador, 195

We only stayed for few hours during each stays. Didn’t explore any area to give review.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paroá Amazon Lodge
Manacaparu

Excellent. Food, stay, hospitality was great. We had great guide and captains to take us around for hikes and activities.

Authenticity & Character
T
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Nov 14, 2026

Hi Falguni
I'm so glad you enjoyed the trip. Thank you very much for your trust.
Bruno

Amazing trip to Iceland with two teenage boys
Iceland | Nov 2 - Nov 8, 2026

J
Jessica H.
Manhattan, NY | Reviewed on Nov 14, 2026
We had an amazing time in Iceland. Traveled first week in November with husband and two teenage boys ages 13 and 14. We loved having time to explore Reykjavík with suggestions from our amazing KimKim planner Gummi. Gummi really went above and beyond organizing our trip taking into account my boys and their interests. The dog sledding was the highlight of the trip along with the ice cave. Everything was mapped out each day and we just had to hit start on our google map. Hardly any thinking... Read more

We had an amazing time in Iceland. Traveled first week in November with husband and two teenage boys ages 13 and 14. We loved having time to explore Reykjavík with suggestions from our amazing KimKim planner Gummi. Gummi really went above and beyond organizing our trip taking into account my boys and their interests. The dog sledding was the highlight of the trip along with the ice cave. Everything was mapped out each day and we just had to hit start on our google map. Hardly any thinking involved as Gummi had done all of the preparation for us! On a long drive back from our ice cave tour, our rental car had a tire leak and we had to put air in it twice. Panicking I reached out to the rental company and Gummi. Gummi took charge and when we arrived back at our hotel someone from road side assistance was there to pick up the car, fixed it, and an hour later knocked on our door with the keys all done. If we were on our own, it would have been a nightmare to figure out as it was late at night. I was so thankful and appreciative.
All in all a wonderful trip, with great restaurant suggestions, wonderful scenery, and a breathtaking country. I hope to be back soon as there is so much more to explore.

Hotel Reviews
Silica Hotel
Grindavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Baron
Reykjavík
Location
Staff
Cleanliness & Comfort
Stracta Hotel
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

I would make sure people know it has a washer and dryer. I didn't know this and found out on my own. It made all the difference packing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lava Tunnel Activity
Lava Tunnel Activity
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
 Silica Hotel Lagoon at Blue Lagoon
Silica Hotel Lagoon at Blue Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Dog Sledding
Icelandic Dog Sledding
Iceland

Amazing. Guides were so funny and listening about their stories about the dogs was so much fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Breiðamerkurjökull Ice Cave Small Group Adventure
Breiðamerkurjökull Ice Cave Small Group Adventure
Iceland

Siggi was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 14, 2026

Thank you so much for the kind review Jessica! I'm so happy to read you all had such a great time in Iceland, and I was happy to help out with the tire 😊
I do hope you'll visit us soon again
All the best
Gummi

Exploring the magic of Thailand ; Mountains of Chaing Mai to the Beaches of Krabi!.
Thailand | Oct 30 - Nov 5, 2026

Raman
Raman K.
Pakistan | Reviewed on Nov 14, 2026
This marks our second booking with kimkim, and once again, it proved to be an exceptional family experience. The itinerary was tailored precisely to our requirements, and Minnah remained consistently available to facilitate adjustments; her recommendations for tour selections were highly valuable. Planning via kimkim consistently provides peace of mind, as the accommodations and logistics were arranged to a high standard. Overall, the trip was outstanding. Read more

This marks our second booking with kimkim, and once again, it proved to be an exceptional family experience. The itinerary was tailored precisely to our requirements, and Minnah remained consistently available to facilitate adjustments; her recommendations for tour selections were highly valuable. Planning via kimkim consistently provides peace of mind, as the accommodations and logistics were arranged to a high standard. Overall, the trip was outstanding.

Hotel Reviews
At Pingnakorn Nimman Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sea Seeker Krabi Resort
Krabi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Minah Trinh

Memorable Kenya Great Rift Valley trip
Kenya | Nov 3 - Nov 7, 2026

M
Mahendri R.
Honolulu, HI | Reviewed on Nov 14, 2026
Memorable and enjoyable trip to Great rift valley lakes in Kenya (Naivasha and Nakuru)
Planning: Appreciate that the itinerary was tailored to our interests and needs and that our concerns were addressed promptly. Side cultural trips and boat trips were well organized. Virtual video meeting prior to trip was a very nice touch. Fred and Carol did a great job.
Guide/driver: John was amazing- knowledgeable, competent, kind, great driving, flexible, ensured we got to see and do all that we...
Read more

Memorable and enjoyable trip to Great rift valley lakes in Kenya (Naivasha and Nakuru)
Planning: Appreciate that the itinerary was tailored to our interests and needs and that our concerns were addressed promptly. Side cultural trips and boat trips were well organized. Virtual video meeting prior to trip was a very nice touch. Fred and Carol did a great job.
Guide/driver: John was amazing- knowledgeable, competent, kind, great driving, flexible, ensured we got to see and do all that we had wanted.
Accommodation: We expected a better level of accommodation at Lake Naivasha. The Muthu lodge was disappointing in quality although well located.
Experience: I was astonished at the abundance of birds and wild animals and terrain we were able to experience in this short (5 day) period of time, and would highly recommend this trip.

Hotel Reviews
Muthu Lake Naivasha Country Club
Naivasha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sopa Lodge Nakuru
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided birding and Nature drive
Guided birding and Nature drive
Naivasha
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Boat Cruise On Lake Naivasha
Afternoon Boat Cruise On Lake Naivasha
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Boat Cruise on Lake Nakuru
Afternoon Boat Cruise on Lake Nakuru
Nakuru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fred John Wasswa

Spectacular Spring Trip to 5 Distinct Chilean Regions
Chile | Oct 21 - Nov 8, 2026

Doron
Doron L.
Los Angeles, CA | Reviewed on Nov 13, 2026
Spectacular Oct-Nov 2026 spring trip to five diverse Chilean regions - Santiago, Atacama desert, Puerto Varas lake district, Patagonia soaring peaks and glaciers, and Valparaiso colorful artistic colony. Each distinct in climate, geography, culture, people, cuisine and experiences. We traveled as two couples - mainly private tours with our own driver and guide, occasionally small group tours (as in Patagonia glacier boat tour). Stayed in mid-level hotels - all comfortable with excellent... Read more

Spectacular Oct-Nov 2026 spring trip to five diverse Chilean regions - Santiago, Atacama desert, Puerto Varas lake district, Patagonia soaring peaks and glaciers, and Valparaiso colorful artistic colony. Each distinct in climate, geography, culture, people, cuisine and experiences.

We traveled as two couples - mainly private tours with our own driver and guide, occasionally small group tours (as in Patagonia glacier boat tour). Stayed in mid-level hotels - all comfortable with excellent breakfasts and great locations, and splurged on a few high-end tasty meals - La Cabrera (Santiago), UNAI (Atacama), Casas due Bosque (Casablanca winery).

Lorena Huidobro (Turismo Milodon) and team, our local Chilean travel specialist, designed and coordinated the 3-week trip, where we spent 3 to 4 days in each region, flying between locations. Their knowledge of Chile, and ability to customize and curate an itinerary based on our unique interests and capabilities, is exceptional, as is their responsive round-the-clock support via WhatsApp during the trip itself, which allowed us to ask questions, clarify details and figure out alternatives when inevitable hiccups arise. Lorena's team made our trip a phenomenal experience of the diversity of Chile.

Each region had its highlights, with friendly and knowledgeable local guides. Santiago included "Taste of Chile" - a unique introduction to Chilean cuisine at Chef Gloria's home. Atacama included sunrise at the other-worldly Tatio Geysers, at 14,000 feet in the desert, and flamingo watching at the Salt Flats., with home-cooked breakfasts and lunches in the desert en-route. Puerto Varas Lake District included a ski lift and hike up the snow-capped Osorno Volcano overlooking the lake, as well as drive out to Choloe Island to view penguins and absorb the local surroundings. Patagonia included an all day tour around the dramatic Torres del Paine National Park, boat ride to Balmaceda & Serrano glaciers, and traditional lamb on spit BBQ lunch. And Valparaiso included a walk around the eclectic artistic street art and a Chilean cooking class, ending with a winery tour and superb lunch in Casablanca Valley.

Logistics were exceptional, as were all our local guides, with special experiences in each region. Highly recommend this trip of a lifetime - orchestrated by Lorena.

Hotel Reviews
Hotel Eco Boutique Bidasoa
Santiago

Comfortable boutique hotel

Authenticity & Character
Great restaurant, very popular. Highly rated.
Location
Safe and central, walking distance to park and shopping malls
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama

Simple and clean. Superb restaurant. Rooms/batroom are a little small & can be noisy.

Authenticity & Character
Simple and authentic
Location
Walking distance of small downtown
Staff
Cleanliness & Comfort
Not much of a common sitting area
Hotel Wyndham Puerto Varas Pettra
Puerto Varas

Excellent location (beautiful view over lake, walking distance to local town). Comfortable lobby and lounge area, great restaurant, large comfortable rooms with lake view.

Authenticity & Character
Though it is a brand hotel, feels like a boutique style and fits well with lake view.
Location
Staff
Cleanliness & Comfort
Casa Galos Hotel & Lofts
Valparaíso, Cerro Alegre

Comfortable apartment/hotel with awesome breakfast, and great roof-top deck with 360 degree view over entire Valparaiso city and bay.

Authenticity & Character
Location
Safe area up on the hill with beautiful view over the city
Staff
Occasionally front desk was not as responsive as we would have liked
Cleanliness & Comfort
Activity Reviews
Valparaiso Tour
Valparaiso Tour
Chile

Excellent informative guide, great overview of the best neighborhoods & art areas

Quality of Experience
Guides, Drivers and Staff
Carlos was helpful & knowledgeable
Transport
Traditional Chilean Cooking Class
Traditional Chilean Cooking Class
Chile

Great fun, Antonia was a patient & supportive cooking coach

Quality of Experience
Food
Delicious empanadas
Guides, Drivers and Staff
Antonia was a great cooking coach
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Beautiful views of flamingos in natural habitat, and the eerie color of the Salt Flats.

Quality of Experience
Food
Loved home-cooked breakfast en-route
Guides, Drivers and Staff
Alberto and Elias made a great guide and driver team combination
Transport
Explore Chiloé Island & Puñihuil Penguin National Reserve
Explore Chiloé Island & Puñihuil Penguin National Reserve
Puerto Varas

A wonderful day exploring Chiloe Island and its surroundings though we only saw a few penguins out on the boat

Quality of Experience
Guides, Drivers and Staff
Pablo was a great guide - humorous and knowledgable
Transport
Tatio Geysers at Sunrise
Tatio Geysers at Sunrise
San Pedro de Atacama

Sunrise in the outer-worldly Tatio Geysers is a unique experience. It is freezing at 14,000 altitude before sunrise - you need to be dressed in layers with beanie, scarves, gloves and down jacket.

Quality of Experience
Food
We stopped at a llama station for home cooked lunch - exceptional
Guides, Drivers and Staff
Alberto and Elias are an awesome guide/driver combination. Fluent English, knowledgeable, and helpful
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

The glaciers are spectacular - especially the khike up to Serrano Glacier after the boat ride up the fjord, and the lamb BBQ lunch is delicious

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wines of Maipo Valley
Wines of Maipo Valley
Santiago

intriguing tours - both the Santa Rita impressive estate, and family owned Perez Cruz winery

Quality of Experience
Guides, Drivers and Staff
Both guides were knowledgable, friendly and helpful
Transport
Day Trip to Vicente Pérez Rosales National Park
Day Trip to Vicente Pérez Rosales National Park
Chile

Hiking up the snow-capped Osorno Volcano was a unique experience, with views over the surrounding lake (after taking a chair lift to the mid-station).

Quality of Experience
Guides, Drivers and Staff
Pablo was an informative and humorous guide
Transport
Trekking and Condor Watching
Trekking and Condor Watching
Puerto Natales

Awesome hike up the mountain, but condors were way in the distance

Quality of Experience
Guides, Drivers and Staff
Jorge was patient and helpful as our guide
Transport
Kayaking on Lake Llanquihue
Kayaking on Lake Llanquihue
Puerto Varas

Great day, beautiful inlets, professional equipment and helpful guide.

Quality of Experience
Guides, Drivers and Staff
Helpful guide in our sea-kayaking adventure
Transport
Wine Tour & Tasting in Casablanca Valley
Wine Tour & Tasting in Casablanca Valley
Chile

Casablanca wine tour in Casas del Bosque was informative, lunch in their restaurant was superb in beautiful setting, but need reserve 48 hours ahead (we were lucky to get a table).

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Chile
A Taste of Chile
Santiago

Taste of Chile - special intro to Chilean cuisine with delightful Chef Gloria hosting us in her home

Quality of Experience
Food
Guides, Drivers and Staff
Chef Gloria provided a unique experience, graciously hosting us in her beautiful home for a delicious dinner
Transport
Santiago Highlights
Santiago Highlights
Chile

Excellent overview of Santiago by our guide, Soledad.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

Spectacular tour of soaring snow-capped Patagonia peaks

Quality of Experience
Food
Guides, Drivers and Staff
Jose was terrific guide/driver - knowledgeable and friendly
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 13, 2026

Thank you so much for this wonderful review, Doron! It was an absolute pleasure for me and the Turismo Milodon team to plan your three-week journey through Chile with Suki, Susan, and Eric.
I’m thrilled to hear you loved the diverse highlights—from sunrise at the Tatio Geysers to Torres del Paine and cooking with Chef Gloria—and that our local guides and support made the trip seamless. Thank you again for trusting us with your trip of a lifetime!
Warmest,
Lorena & Team

One of our hotels that was recommend was horr...
Iceland | Nov 4 - Nov 9, 2026

J
Jamie P.
Los Angeles, CA | Reviewed on Nov 13, 2026
One of our hotels that was recommend was horrible. We tried through kimkim to get reimbursed but they refused. It was unreasonable and not cooperative. They didn't seem to care about their customer. I spent a lot of money for help to plan a trip and in the end they didn't seem to care. Read more

One of our hotels that was recommend was horrible. We tried through kimkim to get reimbursed but they refused. It was unreasonable and not cooperative. They didn't seem to care about their customer. I spent a lot of money for help to plan a trip and in the end they didn't seem to care.

Hotel Review
Hótel Klaustur
Kirkjubæjarklaustur
Authenticity & Character
P
Authenticity & Character
P
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Nov 13, 2026
Hi Jamie.
I am somewhat surprised by your review, but then again, you did warn me you would leave a bad review if I didn't refund you for Hótel Klaustur.
I would have assumed you'd at least wait for a reply, so that's my first surprise.
As you know, I did ask the hotel for a refund, and as you know, I haven't heard back from them yet.
It surprises me that you say the matter is unresolvable while the jury is still out and I'm still trying to resolve it.
I know you wanted an immediate...
Read more

Hi Jamie.
I am somewhat surprised by your review, but then again, you did warn me you would leave a bad review if I didn't refund you for Hótel Klaustur.
I would have assumed you'd at least wait for a reply, so that's my first surprise.
As you know, I did ask the hotel for a refund, and as you know, I haven't heard back from them yet.
It surprises me that you say the matter is unresolvable while the jury is still out and I'm still trying to resolve it.
I know you wanted an immediate refund, but I cannot refund you out of my own pocket if the hotel refuses to refund us. These rooms cost more than I made from planning and arranging your trip.

I'm also surprised that you'd think all my hard work deserves only 1 star, despite the fact that I spent the whole night prior to your arrival trying to arrange the prescription drugs you forgot at home, even though that is not really a part of my job. I'm happy that all worked out, with my help.

I'm also surprised that you think the rest of the trip deserves only 1 star, despite the fact that you told me in a message that (you) "loved (y)our activities the last 2 days. Hotel Ranga was spectacular"

I'm also surprised that you say I don't care about the customers, given the above facts, and the fact that I bothered to go out in the middle of the night to check for northern lights for you, send you a picture of them when they were out and call every single one of you on the phone to tell you they were out, although, unfortunately, none of you answered.
Furthermore, I was on the phone with the hotel at 11:30pm the same Saturday night you sent me the complaint, trying to solve the matter, despite me having a weekend off, which, btw you knew about, because I had told you about it, right after you tipped me for the private Snæfellsnes tour part of your trip that I drove you on. I'm actually surprised you tipped me at all if you were so dissatisfied with my service (the offer to send it back via PayPal still stands).

Last and not least, though, I am surprised you didn't like Hótel Klaustur, and even more surprised that you said in a message to me that I did a bad job by recommending this hotel, even though it has exclusively good reviews on Kimkim, and is rated 8.9 on Booking.com and 8.8 on Expedia.
I do understand that even the best of hotels with the best of reviews can drop the ball, and I am sorry if your experience was not what you expected, but that was nothing I could have foreseen.
I'm surprised though that you didn't mention that to the hotel clerk you spoke to when you asked to use his phone, the same one I spoke to on the phone later that night. I'm also surprised you didnðt take any photos of the bad condition of the hotel.

Take care and all the best
Gummi

South Africa Dream Trip
South Africa | Nov 1 - Nov 12, 2026

C
Connor S.
Atlanta, GA | Reviewed on Nov 13, 2026
Such a memorable experience. Nadia, from the start, tailored the trip that my wife and I wanted for our honeymoon. It involved a safari and multiple game drives, wine tours, and city tours in South Africa. We will never forget the memories it made and the people we met along the way. From Kemie and Terence (our game drivers) to Debbie (our tour guide), we met some truly amazing people. Would highly recommend a trip like this one! Read more

Such a memorable experience. Nadia, from the start, tailored the trip that my wife and I wanted for our honeymoon. It involved a safari and multiple game drives, wine tours, and city tours in South Africa. We will never forget the memories it made and the people we met along the way. From Kemie and Terence (our game drivers) to Debbie (our tour guide), we met some truly amazing people. Would highly recommend a trip like this one!

Hotel Reviews
Sunrock Guesthouse
Johannesburg

Perfect place for us to stop into. Great hospitality once we walked in and food was delicious!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Khaya Ndlovu

Too many good things to say about this place! People, views, and game drives. Our driver and tracker were amazing the entire time. Very knowledgeable about everything. Would go back just for them. Everything else was perfect too. All the other staff, food, anything you can think of, was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Franschhoek Boutique Hotel
Franschhoek

Such a cool boutique hotel. I was actually blown away when first stepping into our room. Close to everything also in the area which made it even better!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tintswalo at Boulders
Simons Town, Cape Town

Such a peaceful place to stay. After a chaotic first week to our trip, we ended here. Perfect place to be to relax. You can’t beat the views with the penguins just right off the balcony. Cool experience eating while hearing all the penguins!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Franschhoek Hop on Hop off Wine Tram
Franschhoek Hop on Hop off Wine Tram
South Africa

We definitely didn’t want to feel rushed when trying this experience out. There were 8 stops total and we went to 3. I would recommend doing something like that to fully take on the scenery, food, and wine. Beautiful places they take you to!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day City Tour, Robben Island & Table Mountain
Full Day City Tour, Robben Island & Table Mountain
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Cape Peninsula & Penguins Excursion
Cape Peninsula & Penguins Excursion
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Game Drive
Morning Game Drive
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Game Drive
Afternoon Game Drive
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nadia Albertus
Nadia
Nadia Albertus
Local specialist in Cape Town | Replied on Nov 13, 2026

Hi Connor,

Thank you so much for your lovely review. It was an absolute pleasure helping you and your wife Charlene plan such a special honeymoon. I'm so happy to hear that you had a memorable experience and that the trip brought you so many wonderful memories.

It's especially lovely to hear that guides along the way helped make your journey so special. I'll be sure to pass along your kind words to them.

Wishing you both a lifetime of happiness, many more adventures together and hopefully another visit to beautiful South Africa in the future!

Warm regards,
Nadia

We enjoyed another great travel experie...
Portugal | Oct 14 - Oct 25, 2026

Deborah
Deborah A.
Denver, CO | Reviewed on Nov 13, 2026
Adam We enjoyed another great travel experience from KimKim. The hotels were great. The Jardim da Batalha breakfast buffet was exceptional. I think my favorite event was the hands on cooking class. It was so fun learning about and preparing a Portuguese meal. Being able to work alongside Rebekah was special. The tours of the Enchanting Palaces did not go as smoothly as expected. The trip details show an 8:15 pickup. Our guide said we should have been downstairs at 8. We were then late... Read more

Adam

We enjoyed another great travel experience from KimKim. The hotels were great. The Jardim da Batalha breakfast buffet was exceptional. I think my favorite event was the hands on cooking class. It was so fun learning about and preparing a Portuguese meal. Being able to work alongside Rebekah was special.

The tours of the Enchanting Palaces did not go as smoothly as expected. The trip details show an 8:15 pickup. Our guide said we should have been downstairs at 8. We were then late to our ticketed arrival time at Pena palace. Fortunately we were still able to join our small group. We were very surprised at the number of people, especially in off season. I was also surprised with the amount of uphill walking. Had I understood, I could have requested an earlier pickup time to accommodate my slower pace.

Pena palace and Quinta da Regaleira were amazing. Unfortunately, we were unable to see Monserrate Palace. Crowd sizes and slow lunch service did not help.

We had a wonderful time. The planned activities were just what we requested. Both off us agreed we would gladly go back to Portugal.

Debbie

Local specialist: Adam Gomez

Great experience!
Spain | Oct 23 - Nov 11, 2026

A
Adrian C.
Seattle, WA | Reviewed on Nov 12, 2026
Our trip went exactly as planned with all tours, guides and reservations on time and organized. The team was rapid and responsive at every turn. Read more

Our trip went exactly as planned with all tours, guides and reservations on time and organized. The team was rapid and responsive at every turn.

Hotel Reviews
Hotel Blu Aran

Perfectly serviceable hotel with fabulous views down the valley.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Hondarribia
Hondarribia

Just beautiful and such a wonderful location. Everything one hopes for in a Parador!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very spacious attractive room filled with beautiful antiques and a pull out sofa. the only thing is that neither the sofa or any of the chairs were at all comfortable for sitting! Room wonderful otherwise.
Apartamentos B48 Abando
Bilbo

Well located and very functional. Even included laundry which we did not expect.

Authenticity & Character
Nothing needs to be improved but character is not what describes this. It is just super functional.
Location
Great location in general in that it was walkable to everything. Only drawback is that the apartments are one level above street level and ours faced a very busy and bright street. Opening the curtains allowed all passersby to be looking right in and streetlights were on all night.
Cleanliness & Comfort
Finca de Los Arandinos
Entrena

We didn't love this one. Half of the rooms face the parking lot and half face out to the beautiful landscape. We were in one that faced the parking lot so we had the sense of missing out. The hotel was likely somewhat stylish when it opened but it is seeming a bit down-at-heels now. Needing repairs and such. Staff was very nice and breakfast was good. Ate one dinner in the restuarant which was a convenient, servicable meal.

Authenticity & Character
Location
Really pretty location with a long view of the countryside from some of the rooms. Is about a 20-25 mn drive from Logrono so evening activities in the city do necessitate a drive back.
Staff
Cleanliness & Comfort
H10 Madison Hotel
Barcelona

Such a pretty hotel in a wonderful location. Stylish, elegant, high-end service, comfortable rooms, lovely rooftop bar with a pool. Located right on the edge of the old city. Wished we could have stayed longer!

Authenticity & Character
Super stylish and elegant.
Location
Right on the edge of the old city near the cathedral.
Staff
High-end service all around.
Cleanliness & Comfort
Activity Reviews
Picasso Legacy Walk & Museum Visit
Picasso Legacy Walk & Museum Visit
Barcelona

Our guide was a nice young man, warm, friendly, interactive and such. And he came right on time and all. There is just not much to the tour so it did not feel all that meaningful. It was great to be able to cut the line for the museum entry and have the tickets all organized, but I would not particularly recommend this one to others.

Quality of Experience
Guides, Drivers and Staff
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

Super. A lovely evening with a terrific, knowledgeable guide and great food. Would recommend for sure.

Quality of Experience
Guides, Drivers and Staff
Rioja Winemaking Workshop
Rioja Winemaking Workshop
Spain

Wonderful day!! Marina was so great and the tour is so well thought out and engaging. We viewed the landscape and learned about geography, walked through the vineyards and practiced pruning the grape vines, had snacks among the vines, did a hands-on experiment to learn about sugar content in wine, went into Marina's family cellar, and corked a bottle of wine. Marina was warm and fun to talk to. It was wonderful to connect with someone with such a long deep relationship with that place.

Quality of Experience
Guides, Drivers and Staff
Transport
Logroño Pintxos Walk
Logroño Pintxos Walk
Spain

Diego was such a wonderful, gentle, smart guy. We loved our evening chatting with him and the food was delicious. He really exposed us to the classic pinxtos of Logrono.

Quality of Experience
Guides, Drivers and Staff
Private Pintxo Cooking Workshop
Private Pintxo Cooking Workshop
San Sebastián

This was one of the highlights of the trip. Just such a great evening! Julen is such a warm guy and so much fun to talk to. His partner Marta joined us to help in the kitchen and the pair of them are such a delight. His level of preparation is so high and all that we cooked and drank was delicious. We had learned about the gastronomic societies so seeing inside of one was a real treat. This felt like such a really special cultural experience all around.

Quality of Experience
Guides, Drivers and Staff
City Discovery Walk
City Discovery Walk
Bilbao

Hector was a really, really nice guy, but our comment afterwards was that it seemed like about 30 minutes worth of stuff stretched out over 2 hours.

Quality of Experience
Guides, Drivers and Staff
Private Gaudí Architecture Walk with La Sagrada Família
Private Gaudí Architecture Walk with La Sagrada Família
Barcelona

Our guide was lovely and really knowledgeable and thorough. We really enjoyed our time with him and learned a lot.

Quality of Experience
Guides, Drivers and Staff
Self-Drive From {{start_location}} to {{end_location}} with stop in Vitoria-Gasteiz
Self-Drive From {{start_location}} to {{end_location}} with stop in Vitoria-Gasteiz
Spain

We did the stops in Haro and in Laguardia (and skipped Vitori-Gasteiz just because we were wanting small town stops rather than a city stop). Did some wine tasting in both. Both were lovely.

Quality of Experience
Self-Drive From {{start_location}} & {{end_location}} via Zaragoza
Self-Drive From {{start_location}} & {{end_location}} via Zaragoza
Spain

This worked really well. Because we love Roman ruins, we did that in Zaragosa and then had a really nice lunch before heading the rest of the way to Barcelona.

Quality of Experience
Guggenheim Visit with a Private Guide
Guggenheim Visit with a Private Guide
Bilbao

Great. The guide was on the staff at the Guggenheim and was really knowledgeable. The tour was just about an hour long which was perfect to set us up for visiting the rest of the museum on our own.

Quality of Experience
Guides, Drivers and Staff
Catamaran Sunset Sailing with Chef-Prepared Dinner
Catamaran Sunset Sailing with Chef-Prepared Dinner
Barcelona

Captain and chef really nice and we even got the sails up on a beautiful evening. Really fun way to see Barcelona. The dinner however was literally inedible. It would have been much much better just to have tapas and cocktails, or even just cocktails given that it was at 5:30 pm. And then we could have gone out afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Nov 15, 2026
Hi Adrian, First of all, welcome home!! 💛 I hope you and Geoff are easing back into normalcy after an epic trip throughout Northern Spain! Thank you so much for taking the time to share such a thoughtful review. It was a pleasure helping you plan your adventure, and I'm so glad you enjoyed so many of the experiences, especially the Rioja Winemaking Workshop with Marina and the cooking and pintxos experiences in San Sebastián and Logroño. Knowing how much you both love food and cooking, it's... Read more

Hi Adrian,

First of all, welcome home!! 💛 I hope you and Geoff are easing back into normalcy after an epic trip throughout Northern Spain!

Thank you so much for taking the time to share such a thoughtful review. It was a pleasure helping you plan your adventure, and I'm so glad you enjoyed so many of the experiences, especially the Rioja Winemaking Workshop with Marina and the cooking and pintxos experiences in San Sebastián and Logroño. Knowing how much you both love food and cooking, it's wonderful to hear these were among your highlights!

I also really appreciate your honest feedback about the hotels, guided experiences, and sunset sailing dinner in Barcelona. We take all feedback seriously and will be sure to share your comments with our local partners.

Thank you again for trusting the kimkim team and me with your travels. It was a pleasure being part of your adventure, and we'd love to welcome you back for another one! 🌍✈️

Warmly,
Julia

Volcanoes, lake villages and the best guide in Guatemala
Guatemala | Nov 4 - Nov 10, 2026

Ashley
Ashley M.
Los Angeles, CA | Reviewed on Nov 12, 2026
My husband and I just returned from a week in Guatemala, and it was the BEST trip! Alex was so patient throughout the planning process, making adjustments to our dates and to the itinerary to align with our budget. He was super responsive and every detail on the ground went off without a hitch. We didn’t realize the tours would be private, and being able to move at our own pace was such a treat. Our guide, Vinicio, was with us the entire week and catered to our every need. He is so joyful and... Read more

My husband and I just returned from a week in Guatemala, and it was the BEST trip! Alex was so patient throughout the planning process, making adjustments to our dates and to the itinerary to align with our budget. He was super responsive and every detail on the ground went off without a hitch. We didn’t realize the tours would be private, and being able to move at our own pace was such a treat. Our guide, Vinicio, was with us the entire week and catered to our every need. He is so joyful and was invested in making sure we had a great time; we were sad to say goodbye to our new friend! Highlights included the bike tour through the villages outside Antigua, watching Fuego erupt from our tent on the Acatenango overnight, and a morning of kayaking and hiking on Lake Atitlán. Alex’s hotel picks were awesome, especially waking up to sunrise over the lake at Casa del Mundo, and his restaurant recommendations were spot on. Thank you, Alex and Vinicio, for a week we’ll be talking about for years!

Hotel Reviews
Camelias Inn
Antigua

Beautiful courtyards, friendly staff, delicious breakfast, conveniently located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acatenango Campsite
Guatemala

Tents were much nicer than we expected! Amazing view of Fuego.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

Unforgettable hotel, accessible only by boat. So charming and unique with amazing views, beautiful landscaping, and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Barcelo
Guatemala City

Perfect for the night before an early flight. We were there very briefly, but the room was clean, spacious and well appointed.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Valley Ride - Bicycle Tour of Antigua's Villages, Farms, and Ruins
Antigua

The Valley Ride was a perfect way to start our trip. Vinicio picked us up at our hotel, and since the tour was private, we rode at our own pace through the villages and farms outside Antigua. We loved the variety of stops: Chocolate Antigua, the King Brothers jade factory and the Valhalla macadamia nut farm, where we got to taste a few things along the way. It was a great mix of exercise, scenery and local culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike Acatenango Volcano & Camp Overnight
Hike Acatenango Volcano & Camp Overnight
Guatemala

This was the highlight of our trip. The hike up is steep and challenging, but having a private guide meant we could go at our own pace, and we reached base camp by early afternoon. The camp was much nicer than we expected, and Vinicio surprised us with a make-your-own taco spread when we arrived. Fuego rumbled all night, and around 11pm we unzipped our tent and watched it erupt, lava and all. It’s something we’ll never forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise on Acatenango & Descent
Sunrise on Acatenango & Descent
Guatemala

We started hiking around 4am and were on the summit by 5:15am. It was cold, extremely windy and cloudy, and we only caught glimpses of the sunrise through the gaps. But it was still worth it for the challenge.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Lake Atitlán, Visit the Iximché Ruins
Transfer to Lake Atitlán, Visit the Iximché Ruins
Guatemala

We had originally considered flying to Flores to see Tikal, but with only a week we didn’t have the time. Iximché turned out to be a great alternative. It’s an easy stop on the drive from Antigua to Lake Atitlán, and walking among the ancient Mayan ruins with Vinicio was a nice introduction to the country’s Mayan history without giving up a day or two to travel. Afterward we stopped for a wonderful lunch at Chichoy in Tecpán

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala

This was the perfect last morning on the lake. Vinicio picked us up at our hotel for a short boat ride to Kayak Guatemala, and then we paddled about an hour and a half along the shore to San Marcos, past beautiful lakefront homes with volcano views the whole way. From there we hiked back along trails and roads through the villages of Tzununa and Jaibalito to our hotel, Casa del Mundo, where a lovely lunch was waiting. Seeing the lake from the water and then on foot gave us a real feel for the area, and the mix of paddling and hiking made it one of our favorite days.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala

We hopped on a boat in Panajachel with our local guide, Pablo, and Vinicio, and took a short, bumpy ride across the lake to Santiago Atitlán. We visited a Mayan shrine and the main church, and Pablo explained how Mayan traditions and Catholicism are woven together in daily life there. In San Juan La Laguna we sampled local honey, watched a weaver demonstrate the whole process from raw cotton to finished scarf, admired the murals around town, and ended with a chocolate tasting. The boat dropped us at our hotel just as the sun was setting over the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Nov 13, 2026
Thank you so much for sharing this, Ashley! It means so much to hear that you and Tom had such a wonderful week in Guatemala. It was a pleasure helping shape the trip around your dates, itinerary, and budget. I’m so glad the private tours gave you the freedom to explore at your own pace, and that Vini made the week extra special. I’ll be sure to share your kind words with him, he said that you were amazing and was so easy for him to be himself and felt effortless to guide you in Guatemala.... Read more

Thank you so much for sharing this, Ashley! It means so much to hear that you and Tom had such a wonderful week in Guatemala.

It was a pleasure helping shape the trip around your dates, itinerary, and budget. I’m so glad the private tours gave you the freedom to explore at your own pace, and that Vini made the week extra special. I’ll be sure to share your kind words with him, he said that you were amazing and was so easy for him to be himself and felt effortless to guide you in Guatemala.

From my end, I can tell you that it was an easy, beautiful communication with you all the way; you were clear and direct with your preferences and made my work feel like talking to a good friend. Thank you for that!

Acatenango and Fuego never get old, and it is an amazing gift from Mother Earth, and waking up to sunrise over Lake Atitlán sounds unforgettable. I’m so happy you enjoyed the hotels, activities, and restaurant recommendations, too. Thank you for trusting us with your trip. We’d love to welcome you back to Guatemala someday, or perhaps you can think about Belize next time. I'll be happy to help.

Warm regards from lovely Antigua,
Alex

Our trip to Thailand planned by Jaeb
Thailand | Oct 24 - Nov 7, 2026

Karen
Karen N.
Seattle, WA | Reviewed on Nov 12, 2026
Jaeb Kwanchanok from kimkim organized our trip to Thailand, and it was amazing. Our itinerary was the perfect combination of luxury and adventure, allowing us to experience the beauty, culture, and excitement of Thailand. Our hotels were outstanding, the guides were knowledgeable and personable, and all of our transportation arrangements were seamless. We recommend Jaeb and kimkim to anyone looking for an unforgettable travel experience. Read more

Jaeb Kwanchanok from kimkim organized our trip to Thailand, and it was amazing. Our itinerary was the perfect combination of luxury and adventure, allowing us to experience the beauty, culture, and excitement of Thailand. Our hotels were outstanding, the guides were knowledgeable and personable, and all of our transportation arrangements were seamless. We recommend Jaeb and kimkim to anyone looking for an unforgettable travel experience.

Hotel Reviews
Anantara Siam Bangkok Hotel
Bangkok

This was our favorite hotel. It was so beautiful and the staff was dressed in traditional clothes. The staff was very friendly and attentive, and we would definitely stay here again.

Authenticity & Character
Architecture and staff dressed in traditional clothes.
Location
It was near the train and shopping.
Staff
Cleanliness & Comfort
U Inchantree Kanchanaburi Hotel
Kanchanaburi
RatiLanna Riverside Spa Resort
Chiang Mai
Location
The Slate Phuket
Phuket
Local specialist: Jeab Kwanchanok
Jeab
Jeab Kwanchanok
Local specialist in Sydney NSW, Australia | Replied on Nov 12, 2026

Sawasdee ka, Karen! 🙏😊

Thank you so much for your lovely review! It means a lot to hear that you and Mike enjoyed the mix of luxury and adventure we planned, along with the hotels, guides and smooth transfers. You can now tick Thailand off your travel list! 🇹🇭✅ I’m so glad I could be part of creating these wonderful memories for you both!

It was such a pleasure planning your trip. From me and the whole Vio Travel team, thank you for your trust and recommendation! We’d love to welcome you both back someday. ❤️

Bhutan is Very Interesting and Beautiful
Bhutan | Oct 31 - Nov 7, 2026

Kim
Kim H.
Palm Desert, CA, USA | Reviewed on Nov 12, 2026
We had a really good trip. Everything you planned worked out great, the hotels were fabulous, our driver (Suk) was fantastic and our tour guide was outstanding (Sonam Jamtsho)! We were able to alter the day as we desired, which flexibility is what we like and makes a trip much more authentic. The highlights of the trip were a visit to a Monastery of young Monks and the interaction, a prayer ceremony at a small nunnery of young nuns and the indirect communication with the nuns (they were very... Read more

We had a really good trip. Everything you planned worked out great, the hotels were fabulous, our driver (Suk) was fantastic and our tour guide was outstanding (Sonam Jamtsho)! We were able to alter the day as we desired, which flexibility is what we like and makes a trip much more authentic. The highlights of the trip were a visit to a Monastery of young Monks and the interaction, a prayer ceremony at a small nunnery of young nuns and the indirect communication with the nuns (they were very entertaining as some were very young) and Tiger's Nest was very interesting (I think we did it in a good time). I would add, if anyone wants to do any shopping, Paro is the only place.

Thank you for organizing such a good trip.
Kim and Gil

Hotel Reviews
Uma Punakha
Punakha

This hotel is outstanding and cozy! The staff was outstanding, views of the river and mountains are beautiful, the food was good and location is great. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Senses Thimphu
Thimphu

This hotel is fabulous with outstanding service, staff, grounds and views. The rooms are spacious and well laid out. I highly recommend this hotel. I think it is the best in Thimphu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Six Senses Paro
Paro

This hotel was magnificent in every way. First, it is beautiful, they were so accommodating and made everything convenient for the Tiger's Nest hike. They also arranged a Monk to come and bless our departure for a safe journey home. This is a must stay in Paro, we could have stayed for multiple days to take advantage of the spa and other amenities. The rooms are spacious as in Thimphu, but has a bit different feel, the views are incredible. Amazing place, a feeling of peace and serenity. It was a great place to end our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro

This was a great experience and so glad we did it. You have to do it to really understand the magnificence of this place.

Quality of Experience
Guides, Drivers and Staff
Transport
Punakha - Prayer ceremony at local nunnery
Punakha - Prayer ceremony at local nunnery
Bhutan

Highly recommend this experience! I loved this!

Quality of Experience
Motithang Takin Preserve (Thimphu)
Motithang Takin Preserve (Thimphu)
Thimphu

This was very interesting. Always nice to see animals you have never heard of or seen. They have quite a large population.

Quality of Experience
Druk Air: online check in
Bhutan

Was not able to check-in online. I am not sure if it was my phone or some other reason.

Altitude sickness - general information
Bhutan

We did not get altitude sickness, but saw some people that did. We did take medication to prevent just in case.

Paro - Rinpung  Dzong & Ta Dzong
Paro - Rinpung Dzong & Ta Dzong
Paro

This was a very interesting Dzong, lots of different things to see. This is a must see! The architecture of the building is very interesting and why they built in this configuration.

Local specialist: Sebastiaan Naus
Sebastiaan
Sebastiaan Naus
Local specialist in Bhutan/Netherlands | Replied on Nov 13, 2026

Kuzozangpola Kim and Gil,
Delighted to hear you had a really good trip in Bhutan! Great to hear you appreciated your guide and driver, the activities and our service in general! May the memories of this journey remain with you for a long time. Thanks for travelling with us and hope to see you again some time at kimkim!
Warm regards and tashi delek,
Bas.

Amazing trip
Patagonia | Oct 9 - Oct 21, 2026

Julian
Julian O.
United Kingdom | Reviewed on Nov 12, 2026
Amazing trip to Chile, Argentina and Brazil. The W Trek was fabulous and we were so glad to get to stay in the hotel las Torres. The whole trek was brilliantly organised from start to finish. The logistics between each part of the trip were flawless. Guides and drivers turned up exactly as planned. Brazil was a wonderful last leg. The climb up Sugar Loaf mountain was an inspired decision and our guide Eduardo was superb. An absolute 10/10 trip Read more

Amazing trip to Chile, Argentina and Brazil. The W Trek was fabulous and we were so glad to get to stay in the hotel las Torres. The whole trek was brilliantly organised from start to finish. The logistics between each part of the trip were flawless. Guides and drivers turned up exactly as planned. Brazil was a wonderful last leg. The climb up Sugar Loaf mountain was an inspired decision and our guide Eduardo was superb. An absolute 10/10 trip

Activity Reviews
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Despite this being a large group tour it was managed really well and we had a fabulous day walking on the glacier

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking and climbing at Sugar Loaf
Hiking and climbing at Sugar Loaf
Rio de Janeiro

Such a great option and good to do something very different compared to the usual tourist trail. It’s a pretty hard three hour climb. Doesn’t take any technical experience but just a good head for heights and some stamina. Would highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gabriela Recalde

Poor hotel in Avignon-a dump really-especial...
France | Oct 3 - Oct 17, 2026

J
jody g.
New York, NY, USA | Reviewed on Nov 12, 2026
Poor hotel in Avignon-a dump really-especially for what we paid-That was a really big problem. Poor planning in several instances in the itinerary and not giving us the option to fly back to Paris--instead we took a very long boring train from Nice toParis and a very long flight back to NY. Read more

Poor hotel in Avignon-a dump really-especially for what we paid-That was a really big problem. Poor planning in several instances in the itinerary and not giving us the option to fly back to Paris--instead we took a very long boring train from Nice toParis and a very long flight back to NY.

Hotel Reviews
Hôtel Le Magnan
Avignon

A dump....very depressing --not conviently located and the room had no amenities such as a refrigerator, coffee maker all the things that we expected for what we paid to KimKim the agency who put us there.

Authenticity & Character
no amenities and dreary room and bath
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Paris CDG Airport
Paris

Convienent to airport; room was fine; breakfast (included) was really good; Dinner was finishing when we arrived, but looked good as well.

Authenticity & Character
Location
Staff
friendly and helpful
Cleanliness & Comfort
Local specialist: Sophie Bonaque

My only complaint about Kim Kim is that I wil...
Japan | Oct 30 - Nov 9, 2026

T
Tatiana L.
Harpswell, ME, USA | Reviewed on Nov 12, 2026
My only complaint about Kim Kim is that I will never travel another way. A trip of a lifetime. Read more

My only complaint about Kim Kim is that I will never travel another way. A trip of a lifetime.

Hotel Reviews
VIA INN Prime Kyotoeki Hachijoguchi JR-West Group
Kyoto

Great location by the station, a bit too big for my comfort.

Location
Cleanliness & Comfort
Miyako City Osaka Hommachi
Osaka

Fantastic property with great amenities

Authenticity & Character
Location
P
Staff
So accommodating
Cleanliness & Comfort
Asakusa Tobu Hotel
Authenticity & Character
Location
Staff
Went above and beyond when our luhhage did not make it from the previous hotel.
Cleanliness & Comfort
Great size room
the b asakusa
Tokyo

Fantastic coffee and treats.

Authenticity & Character
Beautiful
Location
Great place to wonder around
Staff
Cleanliness & Comfort
Activity Reviews
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour
Tokyo

Great walk and explanations. Could have skipped the techy part.

Quality of Experience
Food
Guides, Drivers and Staff
Ken was very knowledgeable
Transport
Metro
Tea Ceremony with Kimono Experience in Tokyo
Tea Ceremony with Kimono Experience in Tokyo
Tokyo

Loved every minute of it!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Nara with Fushimi Inari-Taisha
Day Trip to Nara with Fushimi Inari-Taisha
Kyoto

Long day with lots of walking! It was incredible to experience this

Quality of Experience
Guides, Drivers and Staff
So accomodating
Transport
Public
One Day Miyajima Island and Hiroshima Tour (Kyoto Return Trip)
One Day Miyajima Island and Hiroshima Tour (Kyoto Return Trip)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Food Adventure Tour: Walking with a Local Guide
Osaka Food Adventure Tour: Walking with a Local Guide
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Nov 12, 2026

Hi Tati,

Thank you so much for your lovely review 😊! It means a lot to hear that you enjoyed your trip so much. I hope you'll carry many happy memories of your time here with you!

Thank you again for choosing kimkim and allowing us to be part of your Japan adventure. Wishing you many more wonderful travels and exciting adventures ahead! 🎉

Best,
Eleanor

Highlights of Egypt in 5 days!
Egypt | Nov 6 - Nov 11, 2026

T
Teresa H.
Chanhassen, MN | Reviewed on Nov 12, 2026
From the Drivers to the tour guides, to pickups and drop offs, the itinerary, and all the many logistics involved - we had an absolute wonderful time. There was no a single hiccup - which is unbelievable given our intense itinerary. Mohammed, Ahmed (Cairo), Imen, Omar, Mahmound, EVERYONE was over and above! I may note that Yasser was the best tour guide I have come across in all of our travels. He was clear, consise, not too much info, not to little, compelling, a great story teller,... Read more

From the Drivers to the tour guides, to pickups and drop offs, the itinerary, and all the many logistics involved - we had an absolute wonderful time. There was no a single hiccup - which is unbelievable given our intense itinerary.

Mohammed, Ahmed (Cairo), Imen, Omar, Mahmound, EVERYONE was over and above!

I may note that Yasser was the best tour guide I have come across in all of our travels. He was clear, consise, not too much info, not to little, compelling, a great story teller, easy to learn from and listen to, relational, and just an overall great guy!

Thank you for an unbelievable trip!

Local specialist: Mohamed Abdeltawab
Mohamed
Mohamed Abdeltawab
Local specialist in Cairo, Egypt | Replied on Nov 12, 2026

Hi Teresa,

Thank you so much for your wonderful review!

I'm so happy to hear that you had such an amazing time in Egypt and that everything went smoothly throughout your trip.

It was truly a pleasure arranging your journey, and I'll be sure to share your kind words with Yasser and the entire team. They will be delighted!

Thank you again for trusting us with your trip, and we hope to welcome you back to Egypt someday!

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