Trip Reviews

The latest reviews by travelers who booked their trip on kimkim

Albania trip, Albania - Jun 4 - Jun 16, 2018

Traveler: Ralph A. - Local specialist: Ed Reeves

We are a family of 3 adults that with the help of Ed from the Kim Kim team created a 2 week trip through Albania, Kosovo and Macedonia. I let him know that we liked hiking, culture and time to relax.
Ed put together a trip working with Outdoor Kosovo and Drive Albania to nicely cover everything. We hiked for 3 days in the Accursed Mountains then switched to culture and relaxation. Hiking and lake Ohrid were highlights. Our guides Mentor and Fatos were excellent for hiking. Ardie our... read more

We are a family of 3 adults that with the help of Ed from the Kim Kim team created a 2 week trip through Albania, Kosovo and Macedonia. I let him know that we liked hiking, culture and time to relax.
Ed put together a trip working with Outdoor Kosovo and Drive Albania to nicely cover everything. We hiked for 3 days in the Accursed Mountains then switched to culture and relaxation. Hiking and lake Ohrid were highlights. Our guides Mentor and Fatos were excellent for hiking. Ardie our guide/driver through Macedonia and Albania was great and highly entertaining 😉.
Overall we rate our quality of service as excellent.
We had previously used Kim Kim for a trip to Colombia last year with similar results.
Ralph

Corsica walk , France - Jun 7 - Jun 15, 2018

Traveler: martha k. - Local specialist: Anthony Laplagne

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and... read more

Hi we began from Corte, Hotel was in great location but rude staff on reception. Walk next day was excellent. Directions usually clear. Very friendly lady in Calacuccia with fresh roses in room. Tough to carry cases without a lift. Lovely walk to Castell Verghiu and great views from room. Very good meal. Another great walk though some of our party didn’t make the waterfall. The bridge isn’t there which should be more explicit in directions. Night in Evisa. The walk to Ota was beautiful and we had one of our best meals at Chez Felix. We walked down the road to Porto. Shame about overgrown path - could that be cleared? Hotel was great with stunning pool in eucalyptus forest. We took a boat trip after a tip from fellow walker - perhaps you should suggest that in the notes or even get a discount? Corse Adrenaline was good company in small boat. We didn’t find anywhere good to eat. Recommendations would have been helpful. The walk to Piana was tough in heavy rain. Les Roches Rouges was stunning with a very kind Patronne Mady. It is a way from the beach so a hire car might have been handy. We did another walk by ourselves to Capu Rossu. We ate at wonderful Italian called Le Hospiton about 6km away and then the hotel restaurant which was great. Overall we would have enjoyed more background detail in the directions eg date of the Genoese bridges, more on wildlife, possible diversions eg Ruines of Dispensa, restaurant tips. But this was a great trip.

Dgs and us, Romania - Jun 1 - Jun 14, 2018

Traveler: Trevor W. - Local specialist: Raluca Teodor

We met Raluca after the visit and gave feedback. Overall the trip was exactly what we asked for. We are pleased.
Every host did well albeit very differently from UK! To UK travellers I'd say it's like France in the 80's; no facilities for making hot drinks in your room except at hotels, and take bags of tea with you with travel kettle! After meals that you bought as part of the trip, you still have to pay for coffee as extra. Learn some Romanian - you'll need it. Driving there isn't hard... read more

We met Raluca after the visit and gave feedback. Overall the trip was exactly what we asked for. We are pleased.
Every host did well albeit very differently from UK! To UK travellers I'd say it's like France in the 80's; no facilities for making hot drinks in your room except at hotels, and take bags of tea with you with travel kettle! After meals that you bought as part of the trip, you still have to pay for coffee as extra. Learn some Romanian - you'll need it. Driving there isn't hard if you're calm, but country roads can be unmetalled and deep potholes make for slow progress. Host-provided picnics can be clumsy chunks - and remember always you provide your own drink. Watch out for impulse stops; we were scammed by nuns! Do not use any yellow car at airport. I made a mistake and thought I would solve it using one and was overcharged and dumped away from target. If you use Bogdan in the Delta, rest assured he is an excellent boatman. He also speaks English excellently but don't expect him to be a nature guide too. We wanted to be self guiding and are happy, but for some people I'd suggest considering hiring guides for the mountain walks.

Daria

Lapland, Finland - Jun 9 - Jun 11, 2018

Traveler: Daria P. - Local specialist: Elina Hutton

We had the most amazing trip and a great time with Elina and Gareth. Visits to nature center, raindeer farm and husky farm were interesting and educational. The day-long hike was incredibly enjoyable! Overall our whole group was very happy with the experience, especially living in the cabins, going to sauna and making pancakes on the open fire!

Highlights of croatia: zagreb to dubrovnik - 8 days, Croatia - Jun 6 - Jun 14, 2018

Traveler: Kristen F. - Local specialist: Veselka Huljic

Our trip to Croatia was amazing, what a beautiful country. We have been wanting to make this trip for years but never got around to planning, mostly because of the complicated itinerary we wanted. Thanks to Veselka the planning was easy. She made sure we got to do everything we wanted and booked the perfect hotels and apartments, all in the best locations. She also made sure that someone was there at every point to take us to our accommodation making this a very stress free and relaxing vacation. Our family travels a lot and we all agree this was one of our favorite trips.

Custom day trip to petra, Jordan - May 29 - May 29, 2018

Traveler: Marisa J. - Local specialist: Andy Nurse

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and... read more

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and delivered exactly what I was looking for. We started our day in Tel Aviv, visited Petra, and spent the night under the stars in Wadi Rum in a beautiful camp. The following morning we admired Wadi Rum and all it has to offer during the day. I also want to thank our Jordan-based driver, Ali, who was nothing short of amazing. He really made us feel very welcome and was accommodating to our needs throughout the trip. I was amazed at this hospitality and professionalism.

To Andy, Ali and the other local operators: thank you!

Trip to croatia, Croatia - May 29 - Jun 9, 2018

Traveler: Jennifer F. - Local specialist: Veselka Huljic

Our Croatia tour came at the end of a longer trip. Our time was limited so we wanted to ensure we made the most of the time we had in Croatia. Veselka worked with us up front to determine what kind of experience we were looking for. Our goal was to see and experience Croatia, not only the highly touristed areas, which of course are beautiful, but also Croatia beyond that. We wanted a taste of the Croatia that required a bit of exploration.

Veselka paired us up with some fabulous guides for... read more

Our Croatia tour came at the end of a longer trip. Our time was limited so we wanted to ensure we made the most of the time we had in Croatia. Veselka worked with us up front to determine what kind of experience we were looking for. Our goal was to see and experience Croatia, not only the highly touristed areas, which of course are beautiful, but also Croatia beyond that. We wanted a taste of the Croatia that required a bit of exploration.

Veselka paired us up with some fabulous guides for our Dalmatian Coast trek. In Dubrovnik, Darko was our escort on a countryside cycling trip and cooking class adventure. He made the day so much fun for us. He was very knowledgeable about the region and could answer the endless stream of questions with patience and thankfully, a great sense of humor. It was a fabulous day and we were so sad to see it end.

Our next guide was Vedran in Hvar, who was tasked with taking us on a trek through a beautiful valley where we explored abandoned villages and saw incredible mountain scenery. A stop for lunch with a colorful character was a nice addition to the hike. Vedran also gave us the option of extending our hike from its planned end point, up the coast back to Hvar town. It was not a requirement for him but he volunteered to extend our hike by several hours to give us an incredible experience and access to views otherwise unobtainable... and he also suffered the endless barrage of questions gladly... and we had many great laughs along the way. We were sad to see the day end and bid farewell to Vedran.

The last parts of the organized trip were the most intimidating for two prairie girls from Canada. Sea Kayaking was our first taste of being on the open water. We adapted quickly and were amazed to find that we were able to kayak across open water to islands just off the coast. It was a glorious day and Edi was the perfect guide for the sport. He knew his stuff, and he was so much fun! Again, we didn't want to say good bye.

The big event was the 3 day sailing trip in the islands. Land girls on a sail boat... there were a lot of things that could have gone wrong for us. Captain Bartul was a wonderful guide and ensured we got the most from our sailing experience. The evenings moored in little, out-of-the way marinas located in tiny villages, nestled in beautiful, secluded bays were so much more than we expected.

Both of us were so pleased with the experience from start to finish. We have traveled extensively for a lot of years and this trip lands at the very top of our list of highlights. Croatia is magnificent, but what took the experience beyond that was the planning on the part of Veselka and the wonderful guides we had the privilege of spending our time with. They made us feel like we were hanging with friends and we brought home some truly special memories as a result. Just can't say enough about it!

Jennifer and Kelly from Canada

Veselka Huljic, local specialist, responded to this review:

Dear Jennifer & Kelly,

I am so happy you enjoyed your time in Croatia and company of our guides. Thank you again for booking with us and hope to see you again exploring different parts of Croatia :)

All the best,
Vese

bergen to oslo | copenhagen & sweden- 12 days, Norway - May 28 - Jun 8, 2018

Traveler: Tom /Susan D. - Local specialist: Ingrid Thornes

Dear Ingrid and kimkim, Tom and I appreciated your planning of our Scandinavian trip this year. Ingrid, your suggestions and fine-tuning help to structure our trip so we were able to enjoy new experiences and culture that was absolutely fresh to us. Ingrid, From structuring the best way for us to travel to numerous contacts with Tom to polish our itinerary to prompt responses whenever we had a question you were patient, friendly, kind and reliable.

We were happy, well fed, and well... read more

Dear Ingrid and kimkim, Tom and I appreciated your planning of our Scandinavian trip this year. Ingrid, your suggestions and fine-tuning help to structure our trip so we were able to enjoy new experiences and culture that was absolutely fresh to us. Ingrid, From structuring the best way for us to travel to numerous contacts with Tom to polish our itinerary to prompt responses whenever we had a question you were patient, friendly, kind and reliable.

We were happy, well fed, and well housed. We could get around very well using public transportation. Ingrid, your warm welcoming tour of Bergen was just what we needed to help us get our feet on the ground and learn so many new things about amazing beautiful Bergen. We loved our fjord cruise and were happy to stay in Aurland, which was gorgeous. We were relieved that we hadn’t pushed to stay in Flam which was essentially a group of souvenir shops punctuated by bakeries. Really good bakeries.

While in Aurland, the prices were very high in the restaurant which had no competition and served badly cooked food. We thoroughly enjoyed the magical train ride from Flam to Oslo. ( Such Beauty!) Sarah was a splendid guide in Oslo, kind and so well informed. She was very responsive to our specific interests and was so knowledgeable about Oslo; its history and present. The ferry to Denmark and our stay in Copenhagen was also excellent. Stockholm was a total surprise for its amazing city square and museums.

After being home for one week, we can appreciate the cultural aspects at a deeper level: near-universal English being spoken, often with no discernable accent, the tolerance of people in all countries to any need we might have. I loved especially that atmosphere of reverence toward the past and the sense of history that seemed to co-exist with the present.

We highly recommend Ingrid Thornes as a trip planner and guide. Sarah in Oslo was an excellent, personable guide. We were very satisfied kimkim is a terrific travel service. We will happily return for future travel.

In Gratitude and Satisfaction,
Best,
Tom and Susan

Ingrid Thornes, local specialist, responded to this review:

Hi Tom and Susan! Thank you so so much for your feedback!! We highly appreciate it all and it was so lovely to meet you in Bergen! you were so lucky with the weather as well!!

Thank you and the warmest and best regards to you both,
Ingrid

Barbara

The accursed mountains experience , Albania - May 30 - Jun 12, 2018

Traveler: Barbara F. - Local specialist: Ed Reeves

AMAZING is the word I have been using. I didn’t feel at all like I was on one of your typical tourist Trips. Ed was great and determined to make it an adventure which he did. Our guide Nesti was as some of us Americans say “The Cats Meow “. Just wonderful. So caring, so knowledgeable, on time, a complete joy to be with and like Ed out to give us adventurous . Good ones at that. We met Ardi another one of their guides. Great guide. Guess I can’t say enough about the team (including... read more

AMAZING is the word I have been using. I didn’t feel at all like I was on one of your typical tourist Trips. Ed was great and determined to make it an adventure which he did. Our guide Nesti was as some of us Americans say “The Cats Meow “. Just wonderful. So caring, so knowledgeable, on time, a complete joy to be with and like Ed out to give us adventurous . Good ones at that. We met Ardi another one of their guides. Great guide. Guess I can’t say enough about the team (including Boobie, Ed’s dog) and the trip. Would recommend them to anyone. The lodges and all the people running them were so nice as were ALL the people I came across in Albania. I have my Albanian bracelet that I wear all the time because it has now become a special place to me.

Ed Reeves, local specialist, responded to this review:

Hi Barbara,

Thanks so much for the kind words. Nesti (and Bubi) are very pleased you had such a good time in Albania and Kosovo and we hope you make it back again soon!

Best,

Ed

Krish

Jordan: petra & the dead sea - 3 days, Jordan - Jun 4 - Jun 7, 2018

Traveler: Krish I. - Local specialist: Carmen Scholten

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a... read more

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a feel of life of the ordinary people in Amman. The Bedouin camp in Wadi Rum was below our expectations in terms of accommodation. However, the staff were excellent and the jeep tour in the desert was good. (Again I am not pointing any fingers as it was my choice for a 3 star accommodation, but if I may suggest a little more information about the accommodation during the planning stages would have helped).

We were not aware that we had to pay for towels & lockers at the Dead Sea Resort - an alert/info on this matter would have helped.

Overall, we were happy. Cheers.

Carmen Scholten, local specialist, responded to this review:

Dear Krish,

Thank you so much for your kind review and beautiful pictures! It's lovely to hear that you had a great time. Of course I will take your remarks into consideration for upcoming trips.

All the best and if you decide to ever come back to Jordan again, please be in touch. It would be my pleasure!!

Thank you for traveling with In2Jordan and all the best,

Carmen

Group departure - salkantay trek to machu picchu - 5 days, Peru - May 30 - Jun 6, 2018

Traveler: Marianne H. - Local specialist: Steve Wilson

Aldo, our local guide, was a wonderful, knowledgeable leader and kept the many pieces of our trip in order while also making sure we were all safe and comfortable and that we learned about Peruvian history, culture and natural resources. I cannot speak highly enough of his skills and what a special person he is.
Our chef, Jonah and his assistant Eduardo, also made this trip memorable. The food that they provided for us could have been served at any top-rated restaurant in the world. This was... read more

Aldo, our local guide, was a wonderful, knowledgeable leader and kept the many pieces of our trip in order while also making sure we were all safe and comfortable and that we learned about Peruvian history, culture and natural resources. I cannot speak highly enough of his skills and what a special person he is.
Our chef, Jonah and his assistant Eduardo, also made this trip memorable. The food that they provided for us could have been served at any top-rated restaurant in the world. This was such a delightful and unexpected part of the trip - and they managed to do this three times a day using a kitchen that had to be transported by horseback!
The hiking was strenuous, especially the uphill portions climbing to over 15,000 feet. It challenged all of us on the trip but with Aldo’s help and support from each one of the six people in our tour family, we all conquered the difficulties and were exhilarated by the adventure.

Steve Wilson, local specialist, responded to this review:

Hi Marianne

Yep, Aldo, Yohan and Eduardo are incredible... by sheer goodwill they turn what could be a difficult experience into an unforgettable adventure - exhilarating for you, and for us too, to receive a series of reviews like yours for what was clearly a very special trip!
Thanks so much for your review - we hope to see you again someday!
PS - Thanks for the photos you posted here - there are some real beauties!

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jun 6 - Jun 10, 2018

Traveler: Najat H. - Local specialist: Tamara Salameen

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,... read more

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,

Outside, I was met by a familiar face, the face of the Jordanian Hospitality, named Mohammad, I was transferred to his clean well air-conditioned, safely and skilfully driven vehicle, who realized coming from Canada, not accustomed to warm weather offered me cold water and made sure I was happy and comfortable, I felt right at home enjoying every bits of every place I visited

Later, I was accompanied by Mu’ath, a gentleman a guide-who, by his knowledge made the past alive in front of my eyes, thru Petra’s ancient ruins,

My trip to the Jordan exceeded my expectations, glad I left the booking to the professionals, (no headache, and never got lost :)

I left Jordan, it’s beauty and it’s kind people but the Jordan, a song will forever remain in my heart

Tamara Salameen, local specialist, responded to this review:

Hello Najat,
Thank you for your nice review about the tour with it.
I am really happy to hear such an amazing review about trip in Jordan. our aim always that guests left Jordan with smile on their faces and beautiful memories about the country.
Its give a lovely sense to read such a feedback. and it would be our pleasure to welcome you again in Jordan , and I will make sure that we met.

Wish you all the best my dear :)

Tamara

Group departure - salkantay trek to machu picchu - 5 days, Peru - Jun 1 - Jun 5, 2018

Traveler: Kyong C. - Local specialist: Katy Shorthouse

This was a great trip from start to finish. Aldo, the guide, was a pure delight to spend 4 nights and 5 days with. He covered every detail and more; bring hot water bottles to each of us as we were sleeping at 14,000 feet in the Andes to stay warm, bringing coffee or tea to each of us before we got out of bed. The highlights for us were to reach the summit of the Salkantay trail at 15,200 feet, the coffee plantation where we picked the coffee beans, roasted, ground and made coffee and... read more

This was a great trip from start to finish. Aldo, the guide, was a pure delight to spend 4 nights and 5 days with. He covered every detail and more; bring hot water bottles to each of us as we were sleeping at 14,000 feet in the Andes to stay warm, bringing coffee or tea to each of us before we got out of bed. The highlights for us were to reach the summit of the Salkantay trail at 15,200 feet, the coffee plantation where we picked the coffee beans, roasted, ground and made coffee and camping by the mineral hot springs, soaking our tired bodies. The food was gourmet dining, the two cooks were splendid. Manchu Picchu was a day to remember with Aldo providing a tour. I would recommend this trip to anyone, I still have that vacation glow!!!!!

Katy Shorthouse, local specialist, responded to this review:

Hi Kyong
I'm so glad the Salkantay trek lived up to your dreams and you're still glowing from the experience!
Aldo told me the coffee was a highlight... he really enjoyed this trip with your group!
You've been such a pleasure - all the best to you and Mike!
Cheers
Katy

June azores trip with 2 college kids, the Azores - Jun 1 - Jun 11, 2018

Traveler: Scott R. - Local specialist: Leandro Silva

Great trip and experience. Loved it. Highly recommend. Azores offers a lot of cultural dynamics and activities, very accessible from Boston and at a very reasonable price. Great value. Also, close enough to consider long weekend excursions: Thursday night to Monday.

12 days in ecuador , Ecuador - May 29 - Jun 1, 2018

Traveler: Kati M. - Local specialist: Mathias Onisseit

We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop... read more

We had an incredible trip to Nicky Lodge on the Aguarico River. Our primary guide, Evi, was incredibly knowledgable (able to name nearly every species we asked about by its scientific name and also in Spanish, English and one or two of the local dialects), patient and fun. The secondary guide was not quite as knowledgable, but had a great knack for spotting hard-to-see animals. The guides (and the canoe drivers, too) paid close attention to the interests of our group, and would happily stop (or turn around) the boat to point out interesting creatures.

The lodgings were very comfortable, with running water (and it got nice and hot, important for the days we got soaked by the rain), but with no bells-and-whistles which made it feel like a proper jungle experience. The food was also simple but delicious, and the staff was very attentive to food allergies (my mom is gluten free).

Of course, in the jungle it's the plants and animals which really draw your attention - but the professionalism, comfort and service at Nicky Lodge made the whole trip seamless and wonderful.

Thanks!

Mathias Onisseit, local specialist, responded to this review:

Kati, I'm glad to hear that you enjoyed your time in the rainforest and saw many of the native animals which make that place special!

Ghadruk trek, Nepal - Jun 2 - Jun 5, 2018

Traveler: Travis R. - Local specialist: Kunchok Nima

I cannot say enough about how professional, efficient, personable, and thorough the team at Responsible Treks was.
I consider myself a low-maintenance traveler, so I was not used to having such a highly attentive team. But I’m grateful for it. They took care of every detail, leaving my focus only on soaking in the scenery, history, culture, and terrain of one of the most beautiful countries on earth.
Kunchok guided me through selecting a trek and preparing for it. He was responsive to every... read more

I cannot say enough about how professional, efficient, personable, and thorough the team at Responsible Treks was.
I consider myself a low-maintenance traveler, so I was not used to having such a highly attentive team. But I’m grateful for it. They took care of every detail, leaving my focus only on soaking in the scenery, history, culture, and terrain of one of the most beautiful countries on earth.
Kunchok guided me through selecting a trek and preparing for it. He was responsive to every question and upfront with all the details we would need to know. He met us as we arrived at our hotel and ensured that we were briefed in person on the timeline and the details of the trek.
I had selected the short Dhampus Trek with my brother. Our guide in the mountains was Dawa. He was phenomenal—entirely professional and highly knowledgeable. And we felt as though he were a close friend by the end of the trek. He helped us navigate cultural nuances as well as fully explained all stretches of the trek to us. He left both of us wanting to return and trek again with him one day.
Rajive was our guide for a day in Kathmandu, and we were left feeling like we couldn’t have asked for a better experience. He asked us about our timeline and our interests, and then he made tailored suggestions to us that allowed us to see both the major Kathmandu sites as well as some off-the-beaten-path sites that allowed us to feel as though we’d been given a private view into the true vibe of that culturally rich city.
At an incredibly reasonable price, Responsible Treks seamlessly took us from A to Z along our trip, and left us feeling beyond satisfied. I highly recommend this team.

Kunchok Nima, local specialist, responded to this review:

Dear Travis
Greetings !

Thank you very much for taking the time to share your travel experience to Nepal. I am pleased to read that you enjoyed the service of our team and appreciate your comments about all our staffs. I have also carefully read your positive comments about every details of the trip starting from your first day to last.
I am delighted that weatheralso did favored you , especially this time of year.

Thank you for choosing responsible treks as your travel (... read more

Dear Travis
Greetings !

Thank you very much for taking the time to share your travel experience to Nepal. I am pleased to read that you enjoyed the service of our team and appreciate your comments about all our staffs. I have also carefully read your positive comments about every details of the trip starting from your first day to last.
I am delighted that weatheralso did favored you , especially this time of year.

Thank you for choosing responsible treks as your travel ( agent ) specialist once again and we look forward to hosting you again in near future..

Warm Regards

Kunchok

Meggan

Best of the galapagos islands: top places to visit, Galapagos Islands - Jun 4 - Jun 7, 2018

Traveler: Meggan M. - Local specialist: Hugh Yarbrough

We had a great time on each of the tours you organized. Thank you!!

Hugh Yarbrough, local specialist, responded to this review:

Hi Meggan - so nice to hear, thanks very much for the feedback!

9-day active slovenia vacation that includes a few big/moderate hikes, Slovenia - May 27 - Jun 4, 2018

Traveler: Shree L. - Local specialist: Miha Gantar

We had an amazing 9-day Slovenia vacation with kimkim and the local specialist, Miha and his company. Ours was a completely customized trip for a group of 11 adults. We had two amazing guides, Domen and Anja. We were very impressed with the quality of the tour, the hotels, the farmhouses we visited, the wine tasting experiences, the local meals that we would never have found on our own, etc.... Miha before the start of the trip and our wonderful guides Domen and Anja during the trip had... read more

We had an amazing 9-day Slovenia vacation with kimkim and the local specialist, Miha and his company. Ours was a completely customized trip for a group of 11 adults. We had two amazing guides, Domen and Anja. We were very impressed with the quality of the tour, the hotels, the farmhouses we visited, the wine tasting experiences, the local meals that we would never have found on our own, etc.... Miha before the start of the trip and our wonderful guides Domen and Anja during the trip had tremendous attention to detail, and we could feel that they were doing their utmost to make sure all our wishes were fulfilled. We could not go on some of the hikes originally planned due to too much snow and Domen suggested awesome alternatives that had beautiful vistas. We were also impressed by how well Domen and Anja worked together as a team.

Slovenia is an extremely beautiful country with a wide variety of landscapes and we loved them all - the mountains, the lakes, the valleys, the meadows, the waterfalls, the underground caves and amazing cave kayaking experience, wine country, the Adriatic coast, the super charming towns, the lovely farmhouses, ...We will be recommending Slovenia and your awesome team to all our travel crazy friends!

Thanks again Miha, Domen and Anja for everything. You guys are the best!

And kimkim will certainly be on the top of my list to contact for all our future adventures in every country where they provide their services and have local operators.

Miha Gantar, local specialist, responded to this review:

Dear Shree,

It was amazing having you here and showing you our backyard. You were a wonderful group and it was a pleasure to work with you. Domen and Anja also had lots of fun. Everybody happy! This is the best part of our job and I hope that our love and enthusiasm for what we do was reflected in the organization & execution of your trip.

Thank you again for coming and wish you all the best!
Miha

Rick

Spring 2018, Albania - May 10 - Jun 10, 2018

Traveler: Rick W. - Local specialist: Ed Reeves

Okay, assuming you want a blunt assessment. The planning was great as was the booking and with a few exceptions which you will see when I rate the hotels.

Not to sound like a broken record but the problem was with the execution and I am not referring to the choice of vehicle exclusively but rather as I voiced to Henri on my last day it was how the send off from Tirana was handled. My agreement with your company included an English speaking GPS similar to the one I used when I drove in... read more

Okay, assuming you want a blunt assessment. The planning was great as was the booking and with a few exceptions which you will see when I rate the hotels.

Not to sound like a broken record but the problem was with the execution and I am not referring to the choice of vehicle exclusively but rather as I voiced to Henri on my last day it was how the send off from Tirana was handled. My agreement with your company included an English speaking GPS similar to the one I used when I drove in Iceland. Instead I was sent off with a Vodaphone mobile Wifi and my own phone. My google maps turned out to be unreliable off and on during the entire trip. My issue is/was, if the GPS had been supplied on Day 1 we would have discovered the issues with the car and with the Tom Tom immediately (except for the air conditioning of course) and I assume gone to Kia for repair of the vehicle issues and also presumable repaired or purchased a new Wifi. Ed certainly tried but the issue should never have arisen in the first place.

Maria

Sightsee and relax, France - May 31 - Jun 9, 2018

Traveler: Maria d. - Local specialist: Simon Hardy

We enjoyed the whole experience.
The itinerary was meticulously planned, the guides were very professional , yet friendly and helpful, the vehicles comfortable and the small groups made interaction and time management easy.
One of my most memorable experiences was the Gallimard perfumery - I enjoyed making my own perfume!
My husband greatly enjoyed the trip to Monaco and Monte Carlo.
On the whole, a fabulous trip!

Lares trek + 2d inca trail, Peru - May 16 - May 19, 2018

Traveler: Chris L. - Local specialist: Kristy Tizon

My entire trip to Peru was incredible thanks to the help of Kristy and the rest of the Miski Travels team.

Kristy is an incredibly organized and smart professional. Her deep relationships with the local vendors in the area is an immediate value-add for her clients. In addition, her english/spanish translation is invaluable for english-speaking travelers. She was able to organize everything from travel, entertainment and restaurants to trips outside of Lima such as the famous Manchu Picchu... read more

My entire trip to Peru was incredible thanks to the help of Kristy and the rest of the Miski Travels team.

Kristy is an incredibly organized and smart professional. Her deep relationships with the local vendors in the area is an immediate value-add for her clients. In addition, her english/spanish translation is invaluable for english-speaking travelers. She was able to organize everything from travel, entertainment and restaurants to trips outside of Lima such as the famous Manchu Picchu tour and Paracas.

I highly recommend those traveling to Peru to leverage the expertise of Kristy and the Miski Travel team. Their high-touch service is worth every penny.

Kristy Tizon, local specialist, responded to this review:

Hi Chris! Thanks so much for booking your trip with us and for your kind words. We are so glad you had a wonderful time in Peru and hope you left with some great memories. We hope you come back to visit again! :)

The best of norway - 3 weeks, Norway - May 19 - Jun 8, 2018

Traveler: Lindsay M. - Local specialist: Linda Veråsdal

Linda planned the perfect trip for us. The hotels were all carefully chosen to be within an easy walk of trains and ferries and fully met our expectations. Linda’s local knowledge ensured that we had just the right amount of time in each place. Her recommendations were spot on. Local guide Wilde in Bergen gave us an interesting and personalised tour which was infinitely better than the usual city walking tour experience. Lofoten Islands were an absolute treat. Lone at Westerålen is the most... read more

Linda planned the perfect trip for us. The hotels were all carefully chosen to be within an easy walk of trains and ferries and fully met our expectations. Linda’s local knowledge ensured that we had just the right amount of time in each place. Her recommendations were spot on. Local guide Wilde in Bergen gave us an interesting and personalised tour which was infinitely better than the usual city walking tour experience. Lofoten Islands were an absolute treat. Lone at Westerålen is the most delightful,warm and welcoming hostess. This experience has inspired us to come back and see more of Norway and we will definitely use Kimkim again.

Linda Veråsdal, local specialist, responded to this review:

Hi Lindsay and Mike,
wow - thank you so much for the nice feedback! I am so happy to read that this trip suited you perfect. It was a pleasure working with you preparing for this trip. AND not at least to have you in our country for three weeks! :-) I am looking forward to next time!

Highlights of jordan & israel: 9 days, Jordan - May 29 - Jun 6, 2018

Traveler: Regina T. - Local specialist: Lena Sluga

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under... read more

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under the starry night in the middle of the desert. This was an experience that we would never forget.

However, there is still room for improvements for hotels we lived in Jordan. While it was true that the rooms are spacious, they were not as clean as we expected. There was little hair on the pillow cover in one of the hotels that we lived which implied that the hotel did not wash their pillow cover for every guest they served. Moreover, Worst of all, our experience in the Dead Sea Spa Hotel was horrible. While they had a good buffet, we were disappointed with the attitude of their staff members. Our room lock was not walking initially and the hotel made a promise that it only took five minutes for them to fix it. However, it eventually took us two to three hours to wait for the response from the hotel, in spite of our repeated and kind request to the hotel to fix the lock. We only had one night in the Dead Sea area and much time was wasted in fixing the lock of our room. What a pity!

Moreover, we were advised to purchase a 2-day Jordan pass. It turned out that we only spent one day in Petra. Perhaps better communication should be made between different parties so as to save us some money.

For our journey in Israel, we are amazed by the choice of hotel, which were so fancy. Also, the group tours are generally good. The tour guides were humorous. Yet, there was one exception, our tour to Bethlehem was poorly arranged. The tour guide looked grumpy all the time. Worse, our tour was conducted in both English and Spanish. Since it was apparent that the tour guide was more proficient in Spanish, I and my friends felt neglected by the tour guide. The queuing arrangement in the church of Bethlehem sucked! People just pushed others, without order and discipline.

Moreover, it will be great if there were fewer 'shopping stops' in those group tours in Israel. Frankly speaking, we were not really interested in shopping and we found those compulsory stays in their assigned shops was quite annoying.

Thank you Lena for all the arrangments, we really appreciate that. Generally speaking, we had a good experience. Yet, there were still minor parts that Lena should take care of to further improve the quality of similar tours later on.

Lena Sluga, local specialist, responded to this review:

Hi Regina, thanks a lot for your valuable feedback, we really appreciate it, as it helps us to improve in the future! All the best, Lena

2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 25 - Jun 7, 2018

Traveler: Linley V. - Local specialist: Halldor Bjarkason

We were very happy with the itinerary for our 14 day "package" self-drive trip to Iceland. Included in our package price was: car hire, accommodation at 2/3 star level (including breakfasts), car ferry to the western fjords, entry to Blue Lagoon and Myvatn Nature Baths, and a boat ride at the Glacier Lagoon. Also included was the peace of mind that we could call on Halldor or Preeti in case anything went wrong. We took up the dining suggestion at Tjoruhusid and were not disappointed! It... read more

We were very happy with the itinerary for our 14 day "package" self-drive trip to Iceland. Included in our package price was: car hire, accommodation at 2/3 star level (including breakfasts), car ferry to the western fjords, entry to Blue Lagoon and Myvatn Nature Baths, and a boat ride at the Glacier Lagoon. Also included was the peace of mind that we could call on Halldor or Preeti in case anything went wrong. We took up the dining suggestion at Tjoruhusid and were not disappointed! It was great to have everything pre-booked and to simply hand over a voucher to get the required service.

The only reason I gave 4 stars instead of 5 for the overall booking experience was because some weeks after we had agreed on the itinerary and paid our deposit for the package as quoted, we were told they had made a mistake with the accommodation prices and wanted to charge us more! We refused, based on the fact that the inclusions in the package were very clear right from the start (note: we only ever got one price per person, not an itemised price list for each inclusion in the package so had no idea what each component was worth anyway), had been checked and confirmed by both parties (as evidenced by the email chain) AND we had already paid a third of the total package amount as a deposit, which to us meant we had a contract that was not open to change. The matter was let drop, but I feel it should never have been brought up in the first place - we are not the Iceland experts and so how were we to know the package was "too cheap"?

We were then a bit concerned that the changes made to our accommodation might mean we got something sub-standard, but happily this was not the case and our holiday went very smoothly.

If you want a hassle-free self-drive holiday in Iceland, then planning and booking through kimkim is certainly the way to go!

Gair

Shannon to aran and the burren, Ireland - Jun 1 - Jun 2, 2018

Traveler: Gair C. - Local specialist: Damien Cremin

My experience exceeded my expectations due to my guide Linda's exceptional knowledge of the areas I requested travel to (the Aran Islands, and the Burren), her keenness of listening to determine how she could fulfil my hopes for my 2 day trips, and her going the extra mile to link up with a local expert and resident who grew up in the Burren and gave us a personalized walk and commentary on an untrafficked section of the National Park. Besides being out of doors on the ferry to Aran and past... read more

My experience exceeded my expectations due to my guide Linda's exceptional knowledge of the areas I requested travel to (the Aran Islands, and the Burren), her keenness of listening to determine how she could fulfil my hopes for my 2 day trips, and her going the extra mile to link up with a local expert and resident who grew up in the Burren and gave us a personalized walk and commentary on an untrafficked section of the National Park. Besides being out of doors on the ferry to Aran and past the Cliffs of Moher by sea, and the next day to the endlessly intriguing stunning tracks into the Burren--thereby having my body register the sensory experience--I appreciated Linda's vibrant curiosity and affection for the land . Happily for me, Linda is an intelligent, insightful and thoughtful observer of the natural features of the land, as well as the history and mythology and bounty of the area. I engaged her on all manner of
uriosities about Irish history, culture, flora and fauna, environmental activism,, herbalism, etc., and there wasn't a single topic she isn't a pleasant and edifying conversational partner in. Thank you, Linda, for guiding me to such affecting & memorable places and bringing me enchanting experiences.

Damien Cremin, local specialist, responded to this review:

Hi Gair,
Thank you very much for your kind words. We are delighted to hear you enjoyed your holiday with us and really appreciate the positive feedback. We look forward to seeing you again soon to explore another region!

All the best from your friends at Ireland Walk Hike Bike

Coffee region and cartagena, Colombia - May 28 - May 31, 2018

Traveler: Liwen X. - Local specialist: Gael Lejay

I am really glad I went with KimKim to book our trip in Colombia. Gael, our trip specialist, took care of all the little trip-planning details that would have taken me days of research and indecision to figure out. We ended up going to the Coffee Region, and our itinerary included staying at a coffee finca with great amenities, hiking in the Cocora valley, visiting charming towns along the way, eating farm-to-table, and of course drinking amazing coffee with our local guides Sebastian and... read more

I am really glad I went with KimKim to book our trip in Colombia. Gael, our trip specialist, took care of all the little trip-planning details that would have taken me days of research and indecision to figure out. We ended up going to the Coffee Region, and our itinerary included staying at a coffee finca with great amenities, hiking in the Cocora valley, visiting charming towns along the way, eating farm-to-table, and of course drinking amazing coffee with our local guides Sebastian and Santiago. We also floated lazily down a river in a bamboo raft for an afternoon. The landscape just seems untouched out there, it was really a treat! I was feeling a bit ill from the altitude on one of the days, and the local guides took really good care of me.

Sophie

Adventurous family ring road-trip, Iceland - May 27 - Jun 7, 2018

Traveler: Sophie F. - Local specialist: Chris McCarty

Chris did a great job helping plan our unforgettable trip.

I have a few suggestions; please advice traveler to Lake Myran (sp) of the absolutely aweful sworn of black flys in the area. We couldn’t walk around the lake because we were not prepared for the flys. We were pretty disappointed as the area and walked looked beautiful. Face nets are essential.
Also, toward the fiords in the northeast coast, were advices to take road 92 to 96. These roads are now just highway one.
Lastly, our... read more

Chris did a great job helping plan our unforgettable trip.

I have a few suggestions; please advice traveler to Lake Myran (sp) of the absolutely aweful sworn of black flys in the area. We couldn’t walk around the lake because we were not prepared for the flys. We were pretty disappointed as the area and walked looked beautiful. Face nets are essential.
Also, toward the fiords in the northeast coast, were advices to take road 92 to 96. These roads are now just highway one.
Lastly, our last accommodation took cash only! We were ill prepared for this as well. Luckily, the women was kind and took what we had. Which was only less than half what we owed.
Otherwise, these were our only problems, and they were minimal!

Thank you for a wonderful trip.

Family vacation , South Africa - May 25 - Jun 1, 2018

Traveler: Danny S. - Local specialist: Deborah Smook

OH MY GOD, Deborah is Awesome, so nice ,patient and always answer when i call on her , sometimes 12 am . She is GREAT and the best i have ever known my whole Life . Indeed she is a Specialist. I recommend anyone going to South Africa and booking with KimKim should Chose Deborah . God this lady is Amazing , her timing , planning and service is amazing , she will make you feel like a Royal away from Home . I have decided to come go to cape town every year because of her. She is the best i have... read more

OH MY GOD, Deborah is Awesome, so nice ,patient and always answer when i call on her , sometimes 12 am . She is GREAT and the best i have ever known my whole Life . Indeed she is a Specialist. I recommend anyone going to South Africa and booking with KimKim should Chose Deborah . God this lady is Amazing , her timing , planning and service is amazing , she will make you feel like a Royal away from Home . I have decided to come go to cape town every year because of her. She is the best i have ever seen in the whole wide world . Deborah thumps up. Be proud of yourself , Thank you for the wonderful service , God bless you ..

Deborah Smook, local specialist, responded to this review:

Dear Danny

Thank you SO much for your very generous review! I can't wait to hear from you again and plan your trip to SA again soon!

Kind regards
Deborah

Trip sicily , Italy - May 26 - Jun 6, 2018

Traveler: Rose C. - Local specialist: Giorgia Carraffa

We could not fault the whole trip. All the guides were exceptional. The places we visited were fabulous. The farm house lunches absolutely great. We would recommend this trip to anyone who asked for advice.

Christine

Group departure - salkantay trek to machu picchu - 5 days, Peru - May 30 - Jun 6, 2018

Traveler: Christine J. - Local specialist: Steve Wilson

I truly cannot say enough good things about this trip and the people involved in the experience. Before the trip, we coordinated with Steve and Katy and our questions were answered and last minute additions handled promptly and easily. I definitely recommend reading all of the information sent carefully and sticking to the packing recommendations. If you are a high information person, definitely call to get the scoop on when meals are, when you are stopping, etc, if you like that kind of... read more

I truly cannot say enough good things about this trip and the people involved in the experience. Before the trip, we coordinated with Steve and Katy and our questions were answered and last minute additions handled promptly and easily. I definitely recommend reading all of the information sent carefully and sticking to the packing recommendations. If you are a high information person, definitely call to get the scoop on when meals are, when you are stopping, etc, if you like that kind of detail.

The trek itself was incredible. We had the amazing Aldo as our guide and he is such an incredible guide and person. He answered our endless questions, had solutions for any issues that came up (altitude sickness, cold temps, fatigue, etc) and kept an endlessly positive attitude throughout. Our chefs, Johan and Eduardo could not have been nicer or more helpful, and the food was beyond expectations. I kept saying that they need to write a cookbook to sell! And they worked with my food allergies too, so I knew I was in good hands. We even had two horsemen who managed the pack horses, the luggage, and the emergency horse for the times when altitude, fatigue, and body injuries were a little too much. Having them there was great peace of mind. Everyone worked so hard and with smiles on their faces and jokes for all.

The trek is certainly challenging physically, especially with the altitude, so I recommend altitude sickness pills ahead of time, a few days in Cusco to acclimate, LOTS of water, and training! It also got to negative temps on the first night beneath the Salkantay mountain (holy gorgeous stars - we saw the Southern Cross!!!) and recommend warm clothing and even hand and toe warmers since they are easy to pack. Our wonderful team had hot water bottles for us for that night which made such a difference! Having a small day pack for rain gear, gloves, snacks (which were often provided) is very helpful as you are not with your bags generally during the day. I had a fanny pack and ended up putting most of my stuff in my mom's day pack. Renting the sleeping bags and mats was also nice since we didn't have to lug those around the airport. It is hard to imagine carrying all of my belongings on my back, so renting a mule was well worth it!

We kept joking that we would almost forget that the end of the trek was Machu Picchu, because honestly if we hadn't done that piece, it still would have been a memorable trip. It was certainly the icing on the cake!

The journey of the trek itself - from the Humantay Lake hike in the beginning to get our "sea legs", to summiting at 15,500 ft, to descending through plantations and jungles and small villages, to eating wild fruit (strawberries, passion fruit, limes) along the way, to the Cocalmayo hot springs, to the coffee plantation, to Machu Picchu (and Wayna Picchu if you are up for an extra 45 min steep ascent that is beautiful!), everything exceeded expectations, especially for the price. Aldo and his team at Aspiring Adventures truly made it easy to enjoy every moment and treated us to a luxurious camping experience. My mother and I carry with us memories of a lifetime and we will never forget it. Thank you to all, especially Aldo, from the bottom of our grateful hearts!

Steve Wilson, local specialist, responded to this review:

Christine - wow, thank you! Detailed reviews like these are so helpful for other travellers thinking of taking a trip, and so awesome for us to read! Knowing you experienced and appreciated little touches like hot water bottles and detailed gear lists, makes all the hard work we put in behind the scenes worthwhile! We try hard to exceed expectations and it means the world to us to know we succeeded. Thank you!

Kristen

Trip to peru, Peru - May 5 - May 23, 2018

Traveler: Kristen K. - Local specialist: James M

This my second trip as a solo female traveler using kimkim (last year was Nepal) and I have been astounded both times. I will definitely keep using their services for my big trips. I spent 99% of my time in the Sacred Valley - and the trip offered an amazing look into the culture, history and nature of the area.

First, James and I ironed out the basics... what is my general itinerary and where do I want to stay. He was great at making modifications and giving me a series of possible... read more

This my second trip as a solo female traveler using kimkim (last year was Nepal) and I have been astounded both times. I will definitely keep using their services for my big trips. I spent 99% of my time in the Sacred Valley - and the trip offered an amazing look into the culture, history and nature of the area.

First, James and I ironed out the basics... what is my general itinerary and where do I want to stay. He was great at making modifications and giving me a series of possible options throughout the country. Although I originally chose Peru to do a spiritual retreat, James was able to make sure everything around that experience made me comfortable - as well as confirmed with locals that the retreat I had chosen was reputable.

The number one resource they had for me was Rolfi, my guide that did everything from meeting me at the airport with Mario (another amazing human who drove us all around the valley). He made my travels unforgettable. It wasn't just his understanding of the Valley, but his passion for the history. My questions were his fuel and he made me feel always welcome. He even taught me a bit of Spanish which I worked on throughout the trip. I am forever grateful to Rolfi.

We built in the 3 day Lores Trek which blew me away - the views, Rolfi's love of local plants and flowers, the beautiful happy staff of cooks and muleteers... while not easy I was emotional many times overcome by the beauty. At summit, nearly 16,000 feet... I was exhausted, elated and overwhelmed by the experience. Although a shorter trek, I still recommend training for this - especially with lung capacity, balance and leg strength. I absolutely recommend doing it - not touristy at all, so it becomes a very intimate time with you, your thoughts and nature (I believe we crossed the path of another group only twice the entire trek).

Another thing to mention, as a solo female traveler, I was blown away at Quechua Treks desire to check in on me and make sure I was happy. At one point, I found myself feeling alone in a location they put me in. I was embarrassed to admit my discomfort (wanting to be strong and independent), but James, Rolfi and Mayra jumped on helping me change my itinerary and actually put me back in a place I LOVED called Nunus. If you can fit Nunus into your budget... you MUST go there - it's family-owned boutique casitas tucked in the base of the valley in Lamay. It's easy to go to the other local towns like Pisac (only one sole). I spent many hours relaxing there in the sun, reading in a hammock and taking in the fresh Andes air.

What else? There were so many things like going to Machu Picchu, Ollantaytambo, rock climbing, day hikes, town visits, celebrations... its a beautiful colorful culture with a love for music, dancing and color. I'm glad I stayed the entire time in that region. And it gives me incentive to come back to explore Lima, the Jungle and more of Cusco. Tell James or your guide what types of things interest you because the options are limitless in Peru.

Also, packing... I know you'll read it elsewhere. I packed light and purchased clothes (and two souvenir duffle bags) at the local markets, mainly in Pisac. Just know that you'll need everything from shorts to thermals. So, you should definitely bring camping items and clothing - because they aren't available in the Valley (outside the city of Cusco), and use the local markets to buy their colorful pants, tops and ponchos. If you like shopping, ask Rolfi about Chinchero - he showed me quite the find there where the ladies taught me about how they make their textiles and then I went crazy snatching up things for my friends and family back home.

You can find photos of my experience on IG @kknape

James M, local specialist, responded to this review:

Hi Kristen, thanks for your kind words. It was a lot of fun planning your trip, you're the kind of traveler that's a lot of fun to work with. Glad we got a chance to meet in the Valley when you were with Rolfi. Some of the pictures you took really capture the spirit of the valley. Come back again! Best James

Patricia

Trip to russia, Russia - Jun 1 - Jun 2, 2018

Traveler: Patricia S. - Local specialist: Sean Stewart

Sean & his wife Ulyana Eastern Europe Explorer were absolutely brilliant! I gave Sean what I thought was an impossible dream at last moment & he turned it into a great adventure! We had all information upfront & detailed - all we had to do was physically execute & then RELAX & enjoy! All contacts were knowledgeable & professional-HIGHLY RECOMMEND!

Sean Stewart, local specialist, responded to this review:

Thanks very much for your kind words, it was our pleasure! You are welcome back anytime!

Relaxing iceland tour, Iceland - May 23 - Jun 2, 2018

Traveler: Katherine M. - Local specialist: Zeynep Sidal Snævarr

Thank you, Zeynep for a fantastic trip! We really appreciated all the extra information about where to find vegan food—which was actually not as difficult as we had anticipated!—and that you customized the itinerary based on our preferences. We had an amazing experience in Iceland—gorgeous scenery, lovely hotels, delicious food, great car, wonderful hikes, and a great itinerary—everything was perfect. We especially enjoyed the Glacier Lagoon Zodiac tour—wow!!!!—the Ingolfshofdi Puffin Tour... read more

Thank you, Zeynep for a fantastic trip! We really appreciated all the extra information about where to find vegan food—which was actually not as difficult as we had anticipated!—and that you customized the itinerary based on our preferences. We had an amazing experience in Iceland—gorgeous scenery, lovely hotels, delicious food, great car, wonderful hikes, and a great itinerary—everything was perfect. We especially enjoyed the Glacier Lagoon Zodiac tour—wow!!!!—the Ingolfshofdi Puffin Tour you recommended, hiking to the top of the volcano on the Westman Islands, the Snaefellsnes Peninsula coast, and seeing the geothermal areas on the Reykjanes Peninsula. Thank you again for organizing such a fantastic trip for us!

Zeynep Sidal Snævarr, local specialist, responded to this review:

Hi Katherine,

Thank you for the great review! I am happy to have the pleasure to meet you and to plan this trip for your nice family. I wish you all the best with your future travels and you know you can contact me anytime if you decide the see the rest of Iceland!

All the best,
Zeynep

See the highlights, Myanmar - Jan 6 - Jan 13, 2018

Traveler: Trevor C. - Local specialist: Wai Lin Tun

Had an absolutely fantastic 8 days in Myanmar with Kim Kim. From the very first email conversation with my consultant Wai Lin it was an absolute pleasure. He was incredibly patient and knowledgeable and built us an unbelievable trip! Everything ran to an absolute t! We chose the route Mandalay-Bagan-Inle Lake-Yangon route. The tour guides provided were absolutely top class and gave us such a great insight into the history of Myanmar. The transport was comfortable and very punctual.

Personal... read more

Had an absolutely fantastic 8 days in Myanmar with Kim Kim. From the very first email conversation with my consultant Wai Lin it was an absolute pleasure. He was incredibly patient and knowledgeable and built us an unbelievable trip! Everything ran to an absolute t! We chose the route Mandalay-Bagan-Inle Lake-Yangon route. The tour guides provided were absolutely top class and gave us such a great insight into the history of Myanmar. The transport was comfortable and very punctual.

Personal highlights include U Bein Bridge, the private cocktail cruise in Bagan, the hot air balloon ride in Bagan, all the temples (usually I get tired of temples after a day but Myanmar's are so amazing I never tired of them), the food, Inle Lake in general. Everything was just so well thought out and convenient. Would definitely recommend and will def use again! Thank you, Wai Lin and all of our amazing tour guides!

12 days in ecuador , Ecuador - May 29 - Jun 1, 2018

Traveler: George M. - Local specialist: Mathias Onisseit

Mathias did a great job in setting up our 4-day adventure to the Amazon. He was very easy to communicate with and helpful in planning our trip - great advice, great service. All of the arrangements went smoothly and we loved the accommodations. We had a wonderful time!

Mathias Onisseit, local specialist, responded to this review:

I'm happy that you liked the tour, George! It was a pleasure planning this trip with you.

Highlights of jordan & israel: 9 day itinerary, Jordan - May 27 - Jun 5, 2018

Traveler: william n. - Local specialist: Andy Nurse

Guides were great, in particular Jerusalem guide. Drivers were great, Jordan driver was very funny/full of knowledge and you can tell he really enjoys his job. When we experienced a bad hotel and had to change in Tel Aviv, Walid was great. He assured us the company would reimburse us and that their first priority is to take care of customers. I will discuss the hotel in an email/further on this, was our only bad experience, but was quite bad, unfortunately. Hotels in Jordan and Jerusalem were great, and wadi rum was really great as well.

Andy Nurse, local specialist, responded to this review:

Thanks William, Its great to hear that the different people who were on the tour really helped make the trip a nice experience. We work very hard to make sure we have the best guides and drivers in Jordan.

It looks like the hotel we have been using has slipped a bit recently so we are changing our hotel package for Tel Aviv to avoid that issue. I am happy that you enjoyed the highlights of Jordan and Israel and I enjoyed organizing this trip with you.

Couple exploring japan for the first time!, Japan - May 9 - May 30, 2018

Traveler: Nicola C. - Local specialist: Kana Van Sandt

Fabulous accommodation selections and great planning of all transport requirements. We did self guided option which we loved as we had all the info we needed to navigate Japan but still felt like we were adventuring ourselves. The opposite of a “group tour” which is what we were trying to avoid.

Highly recommend inside Japan!!

Salkantay trek to machu picchu - 5 days, Peru - May 31 - Jun 5, 2018

Traveler: Alexie L. - Local specialist: Steve Wilson

Aldo was an amazing guide who went above and beyond all expectations!

Steve Wilson, local specialist, responded to this review:

Thanks for your review Alexie. Yep, Aldo is amazing, isn't he! We know we're lucky to have him!

Norway, Norway - May 29 - May 31, 2018

Traveler: Carolyn S. - Local specialist: Emily Bakker

Both Emily and Thomas were amazing to work with for our adventures. Thank you both for making our vacation fabulous and fantastic!!!

Emily Bakker, local specialist, responded to this review:

Thank you for including us and Norway in your Scandinavian adventure!

Salkantay trek to machu picchu - 5 days, Peru - May 19 - May 25, 2018

Traveler: Jamie R. - Local specialist: Nicole Koch

We hiked the 5-day Salkantay Trek to Machu Picchu in mid-May, 2018. Our guide, Ruben, was really wonderful - very friendly, enthusiastic, and kind, good English, a font of information about local cultures and the natural world, and just great company. Nicole was patient, helpful, and responsive in the trip selection and preparation. The trek itself was really beautiful and rewarding - it turned out to be a great choice and we're really glad we did it. We LOVED the small-group format (max. 5... read more

We hiked the 5-day Salkantay Trek to Machu Picchu in mid-May, 2018. Our guide, Ruben, was really wonderful - very friendly, enthusiastic, and kind, good English, a font of information about local cultures and the natural world, and just great company. Nicole was patient, helpful, and responsive in the trip selection and preparation. The trek itself was really beautiful and rewarding - it turned out to be a great choice and we're really glad we did it. We LOVED the small-group format (max. 5 people) - and ended up being the only ones on the trip so Ruben was our private guide! We were very appreciate of having warm beds to sleep in (in modest lodging) because it got REALLY cold at night, below freezing at the highest elevation (bring many layers!!!). The food was quite yummy, sufficient, and we appreciated the local flavors. And in case you're wondering, the trip is a great value - you definitely get your money's worth!

A few caveats: we are in our 50's/60's and in good shape (we hike/work out regularly but are not "hard core fitness buffs". This hike was the hardest physical endeavor we've done - thank goodness we had beautiful, sunny, dry weather! We heard tales of misery about doing the hike in the rain (very muddy and slippery trails) and overcast skies - so I'd advise avoiding this trip during the rainy season November - April. There are a lot of loose rocks in many sections of the trail (though few steps, which we were thankful for) and several steep inclines/descents so hiking poles are a must! We had originally thought of also doing a bike trip, but are REALLY glad we decided not to, because we were worn out after the trek (diarrhea/sore bodies happen!) - we opted for cultural/historical tours through another great outfit, Unique Peru Tours. Oh, and make SURE you acclimate to the high altitude for at least 3 days before you attempt the hike, no matter how young and fit you are!

Thank you, Nicole and Ruben, for making this a wonderful, memorable trip!

Nicole Koch, local specialist, responded to this review:

Jamie thanks for the review! Your pictures are amazing and it looks like you had the trip of a lifetime! Please keep in touch and I will be sure to send you pictures of the kids I give the school supplies away to. Thank you for that thoughtful gift for the children of Peru!

carole

Bhutan, Bhutan - May 13 - May 31, 2018

Traveler: carole c. - Local specialist: Bas Naus

Overall, the trip was fantastic and I am truly grateful that you suggested India before Bhutan. However, the hotel in Delhi was superb. They upgraded us to a fabulous room the the 2nd and 3rd times that we were there which was lovely. Our guides in India were fine. I do have a couple of suggestions....I think we could have done with 1 night in Rathombore. We saw 1 tiger on all our safaris, although others saw many more...just lucky. We really liked Jaipur and maybe should have had 2 nights... read more

Overall, the trip was fantastic and I am truly grateful that you suggested India before Bhutan. However, the hotel in Delhi was superb. They upgraded us to a fabulous room the the 2nd and 3rd times that we were there which was lovely. Our guides in India were fine. I do have a couple of suggestions....I think we could have done with 1 night in Rathombore. We saw 1 tiger on all our safaris, although others saw many more...just lucky. We really liked Jaipur and maybe should have had 2 nights there instead. Darjeeling. Bhutan was really spectacular...we loved it. But there are some suggestions...It was a long drive to the Probjika Valley and we were not excited about it. The hotel was pretty bad and after we hiked a bit and saw Karma the crane, we were ready to leave. We thus stayed only 1 night and went back to Thimphu and stopped for a long hike en route. This was fine. We enjoyed trekking around Paro. However, our trip to Tigernest on May 29 was the same day as a major Buddhist holiday. Could not stand the idea of hiking in the crowds so we convinced out guide to substitute another trek We went to Tigernest about 3PM and started walking up as hordes of Indians were descending. Our guide tried to convince us to stop...turned out he and driver did not have a hotel to stay in and I think they were mostly worried about where they would be. The previous night they had to stay in Thimphu and I think they were anxious about getting back....Not clear to me why they had not booked their own rooms when they new the schedule. They did try to be accommodating to us and were very concerned that we were "happy," although there is no question that they would have preferred we just look at the Tigernest from the highway rather than climbing up. I had a difficult time separating what was convenient for them from what was in our interest. As an example, they left us at Paro airport at 7AM for the 9:30 flight. I realize that it is important to be early but that was really very early...we were the first to check in.

Bas Naus, local specialist, responded to this review:

Hi Carole,
Thanks for taking the time to post a review for your trip! Glad to hear that overall your trip was fantastic. Great that you enjoyed your visit to India , Sikkim and Bhutan. I addressed some of the things you mention here already in my email. Also, I will also talk to our guide to see what happened on the Tiger's Nest hike and after that I will come back to you. Thanks for travelling with us and see you again some time at kimkim! Best regards, Bas.

Highlights of vietnam - 9 days, Vietnam - May 11 - May 19, 2018

Traveler: Paul O. - Local specialist: Victor Hoang

Hey guys.

Victor was a great operator. From beginning to end, he was responsive and explained things very well. I had bit of a negative review on our onsite local tour guide at Hanoi and I've given that input to Victor. He was very professional and made sure my feedback was heard. In my business, the question I always ask my customers is: Would you recommend our services to your friends, family and associates? I would definitely recommend KimKim to my friends and look forward to using you... read more

Hey guys.

Victor was a great operator. From beginning to end, he was responsive and explained things very well. I had bit of a negative review on our onsite local tour guide at Hanoi and I've given that input to Victor. He was very professional and made sure my feedback was heard. In my business, the question I always ask my customers is: Would you recommend our services to your friends, family and associates? I would definitely recommend KimKim to my friends and look forward to using you guys again.

On the note of the Hanoi tour guide, I've given my feedback to Victor and would follow up with him. (the tour was actually great, but the person giving the tour was mediocre at best)

Thank you.

Paul Oh

Coffee region and cartagena, Colombia - May 28 - May 31, 2018

Traveler: Stephen W. - Local specialist: Gael Lejay

Our trip to Colombia was excellent. We had a wonderful time in the coffee region and the trip organized by Gael and Tucaya was a lot of fun and seamless. We had a few minor snags while booking the trip, as we were originally booked on a return flight that did not leave enough time to catch our connecting international flight, but we were able to switch our flights after bringing this up with Gael. Gael was very helpful with suggesting activities and excursions for us, all of which proved very... read more

Our trip to Colombia was excellent. We had a wonderful time in the coffee region and the trip organized by Gael and Tucaya was a lot of fun and seamless. We had a few minor snags while booking the trip, as we were originally booked on a return flight that did not leave enough time to catch our connecting international flight, but we were able to switch our flights after bringing this up with Gael. Gael was very helpful with suggesting activities and excursions for us, all of which proved very enjoyable.

Once in Colombia, we corresponded with Nicholas at Tucaya via WhatsApp and he was very helpful. He promptly responded to any inquiry and made sure to check in with us in the mornings and evenings to recap the day and preview the next day's activities. On the ground in the coffee region, everything worked very smoothly. We had driver's and tour guides waiting for us at the appointed times without issues, the hotel (Finca Bosque del Saman) was beautifully picturesque, and our activities were great.

One day, we to Filandia, Salento, and the Cocora Valley with our tour guide Sebastian. Not only were these areas beautiful, but Sebastian is an amazing and thoughtful guide who took us both to the main tourist attractions but also took us off the beaten path to local coffee shops and restaurants. Cafe Jesus Martin in Salento and restaurant Helena Adentro in Filandia were highlights. We can't recommend Sebastian enough.

Another day, we visited Finca Casa Vieja, a coffee plantation run by a local family. Santiago, one of the owners, gave us a wonderful tour of the farm (which grows many types of fruits and flowers in addition to coffee), as well as a look inside the coffee making process. After a delicious lunch prepared by Santiago's aunt (using produce from the farm), we visited the family's coffee shop in Quimbaya, Cafe de Altura, where we sampled many different preparations of coffee as well as some baked goods prepared by Alejandra, Santiago's sister. Sebastian, our tour guide from the day before, also joined us for coffee, which was a pleasure. To cap the afternoon, we took a bamboo raft down Rio de la Vieja, which offered great views and some fun swimming opportunities.

The main downside to this trip was that we were only in the coffee region for a few days. We certainly plan to visit Colombia again and would be happy to book through Gael and Kim Kim again, as we had a great trip that went seamlessly after we got everything booked properly.

Gael Lejay, local specialist, responded to this review:

Hi Stephen,
Thanks for this great and complete review!
I am really happy that you enjoy your trip to coffee region with Sebastian and Santiago and his family (they are great and so kind). You had a little taste of Colombia, there is so mucho more to know now! Be sure you will be welcome again anytime you want. Hope to see you soon.
Best wishes.

norway's epic family tour , Norway - May 24 - Jun 1, 2018

Traveler: samantha m. - Local specialist: Ingrid Thornes

We have just returned from an amazing 9 day trip to Norway which has been truly one of the most memorable family holiday's we've had.

KimKim connected me with Ingrid, a Norwegian specialist in Bergen. She listened to what we were looking for and created a unique trip that met the different requests of my husband, myself and my two children. Not only did she save me hours of research, but she managed the hotel bookings, train and ferry tickets and provided recommendations of things to do and... read more

We have just returned from an amazing 9 day trip to Norway which has been truly one of the most memorable family holiday's we've had.

KimKim connected me with Ingrid, a Norwegian specialist in Bergen. She listened to what we were looking for and created a unique trip that met the different requests of my husband, myself and my two children. Not only did she save me hours of research, but she managed the hotel bookings, train and ferry tickets and provided recommendations of things to do and places to eat. Her organization enabled us to experience Norway independently but without the feeling that we were all on our own. I contacted her a couple of times while we were on our trip and she answered my questions and provided guidance quickly and efficiently. It was super to meet up with her personally in Bergen where she gave us a fascinating tour of her hometown.

Cannot complain about anything! Really was an incredible experience.

Ingrid Thornes, local specialist, responded to this review:

Hi Sam! Thank you so so much for the great review! I am so happy to hear that you had such a great time and it was so lovely to meet you! Say hi to your family and welcome back anytime!!

I will let you know if I come to Atlanta for sure!!

All the best!
Ingrid

Highlights of croatia: zagreb to dubrovnik - 8 days, Croatia - May 24 - Jun 2, 2018

Traveler: Kari Z. - Local specialist: Veselka Huljic

We had the most pleasurable experience! From the beginning of the planning stages to each and every transfer was easy, with friendly people, and fun. Veselka was easy to work with and managed our time well. She offered great suggestions and knew exactly what to suggest with our ideas. All activities were great. We especially enjoyed the cooking class and tour and bike ride. Hotels were clean, easy to access. Verdan on the bike tour was full of knowledge and friendly and funny. The farm we... read more

We had the most pleasurable experience! From the beginning of the planning stages to each and every transfer was easy, with friendly people, and fun. Veselka was easy to work with and managed our time well. She offered great suggestions and knew exactly what to suggest with our ideas. All activities were great. We especially enjoyed the cooking class and tour and bike ride. Hotels were clean, easy to access. Verdan on the bike tour was full of knowledge and friendly and funny. The farm we ended up at for lunch was sustainable and so peaceful. Our chef Mya and tour guide for the cooking class were so pleasant and also we gain so much information about the city of Split. It was a fully engaging experience. I highly recommend the cooking class. We had a perfect balance of independent time, guided time, relaxing time, and learning time.

Veselka--thank you so much! We will never forget this trip!

Veselka Huljic, local specialist, responded to this review:

Dear Kari,

thank you so much for your kind words. I am so happy that we managed to make your trip just the way you wanted it :)
Thank you for choosing us and exploring Croatia with our team.

BR
Vese

Ethiopia, Ethiopia - May 25 - Jun 2, 2018

Traveler: Virginie B. - Local specialist: Marco Degasper

My mother and I had a brilliant time in Ethiopia, and the quality of the trip exceeded our expectations. Marco and Yirga were very helpful, flexible, with a constant smile, and looked after us the whole time. Every day was different and captivating, with knowledgeable local guides who also helped us understand the local life and the people of Ethiopia.
We highly recommend a visit to Ethiopia, and Simien Eco Tours. You will not be disappointed.

Marco Degasper, local specialist, responded to this review:

Hello Virginie and Genevieve,
thanks for the positive feedback. I don't see the need to add anything to it :-)
All the best,
Marco

Kim

2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - May 20 - Jun 1, 2018

Traveler: Kim C. - Local specialist: Preeti Bhide

My husband and I enjoyed a two week, self driving tour through West and North Iceland. We had an excellent, detailed itinerary with lots of options each day from our specialist Preeti. She focused on what we most wanted to see and do, and we weren't disappointed! Particularly of note were the dining suggestions - it's sometimes challenging to decide on the right place, so we enjoyed all her suggestions without worry. We also enjoyed having vouchers for our accommodations and excursions, it... read more

My husband and I enjoyed a two week, self driving tour through West and North Iceland. We had an excellent, detailed itinerary with lots of options each day from our specialist Preeti. She focused on what we most wanted to see and do, and we weren't disappointed! Particularly of note were the dining suggestions - it's sometimes challenging to decide on the right place, so we enjoyed all her suggestions without worry. We also enjoyed having vouchers for our accommodations and excursions, it made for hassle-free check-in's each night. Our favourite lodging was Siglunes Guesthouse in charming town of Siglugfjordur, and our favourite excursion was a beautiful, exciting hike up to Glymer Waterfall - a workout for us middle-aged folks!

Romania in a nutshell , Romania - May 20 - May 27, 2018

Traveler: Susan T. - Local specialist: Raluca Teodor

Accomodation all good.

My only one thing is that our itinerary had has going to the bear sanctuary on a Monday but it is closed on a Monday. Thankfully we worked this out in advance by looking at out Lonely Planet book and looking at their website on line so we could plan ahead and alter our itinerary. It would have been very frustrating to get all the way there and realise it was not open and miss it all together as it was one of the highlights of the trip.

Romania in a nutshell , Romania - May 20 - May 27, 2018

Traveler: Igor T. - Local specialist: Raluca Teodor

Raluca made our trip very enjoyable. She organized car rental, all accommodations and an itenerary which was interesting and easy to follow with places of interest etc

Maria

Bogota/pereira/santa marta, Colombia - May 17 - May 24, 2018

Traveler: Maria M. - Local specialist: Floriane Froc

This was an exceptional trip! Colombia is a beautiful country; a hidden gem. Floriane was as invested as I was in making this trip a wonderful and unforgettable experience. Every driver and every guide was pleasant, professional, knowledgeable and fun. Everywhere we went, the locals welcomed our guides as family and extended the same warmth to us.

Our 8-day trip included Medellin, Guatape, Armenia, Salento, Santa Marta and Bogota. My daughter are already planning our return trip.

A million thanks to Floraine and to all of our guides and drivers.

Maria

Floriane Froc, local specialist, responded to this review:

Hi Maria, I am glad that you and your daughter enjoyed your trip to Colombia. Feel free to contact us for any further trip, we will happily help you organizing it. Many thanks

Yvette

Exploring morocco, Morocco - Apr 30 - May 12, 2018

Traveler: Yvette F. - Local specialist: Larbi Anzal

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your... read more

We had an incredible time during our 12 days in Morocco!

We usually travel quite independently, and this was a new experience for us having a private driver for the first 7 days of our trip, and a mountain guide for another 2.

Now that we are back, we wouldn't have had it any other way. We learned so much from our time with Said, about his culture, family, and other random facts and observations. I think this was the best way to really immerse yourself into Morocco, especially if it's your first time to Africa or a Muslim country.

Said was also very knowledgeable of the general area. He took us to many places we didn't know about and often stopped in small towns or the side or the road to show us a collective (fossils, roses, argan oil, ceramics), taste some dates or watermelon, or to see a small gift a local was selling (Without feeling pressured to buy). He also took us to visit a nomadic family and share tea with them in their tent, a very special experience for us. It was sad to say goodbye.

I'm not sure that we would do anything differently. We packed quite a bit into our trip, but there is so much to see: Roman ruins at Volubilis, wandering around the blue city at Chefchaouen, the busy medinas in Fes and Marrakech, and of course the desert!

The desert was probably our favorite part of the whole trip. We spend about 3 full days driving between small market towns, stopped at a fossil factory in Erfoud, saw beautiful oases hidden in the rocks and sand, and enjoyed a memorable camel ride at sunset into the dunes where we spend the night enjoying music from local Berber people, who were all very friendly. We even got to hold a baby sand fox that a local boy had on the side of the road!

Another very special part of the trip was spending 2 days hiking in the High Atlas mountains between small villages. We enjoyed 2 lunches with Berber families and spend a very crazy lightning storm in the home of another. Our mountain guide was great and very knowledgeable of the area, even when we had to change our route to avoid the river that grew from the storm.

The riads we stayed at (Fes, Marrakech) were beautifully designed, and the service was top notch. It was great to enjoy a delicious meal on the roof or in the ornate dining areas of our riad after a long day of exploring.

This trip really opened our eyes and re-prioritized our list of places we wanted to jump into next.

Shukran to Larbi & Said for this very special trip!

Larbi Anzal, local specialist, responded to this review:

These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I... read more

These are every encouraging words to read Yvette, many thanks. I am delighted that you trip was so exhilarating. Anzal Tours is very pleased that you delighted in the many "extras" that we provide for our travelers, such as close and meaningful encounters with local people; these are very special events. Great too that Said was such a great driver and companion; we are very pleased with our Anzal Tours drivers and we fully know how important a part they play in a trip's overall success. I will feed back to Said and I know he will be very happy to have served you so well and to your high satisfaction. Thank you very much for young with us; Morocco is varied, Morocco is vast - great that you are keen to return; we will be happy to serve you again. Larbi.

connor

An experience to remember forever, Peru - May 17 - May 20, 2018

Traveler: connor m. - Local specialist: James L. Mackender

so this wasn’t just you’re average planned trip, I was in a bind from a last minute trip because i had broken up with my ex girlfriend, flights were paid for. looking online i discovered kimkim, so i thought i’d give it a shot. I was referred to james on kimkim, was the best trip planner i could ask for, he was very accomadating to my needs, even helped me out when i got to cusco for my shortened trek, trip to machu picchu, day tour to salt mines, moray and sacred valley! His team are very... read more

so this wasn’t just you’re average planned trip, I was in a bind from a last minute trip because i had broken up with my ex girlfriend, flights were paid for. looking online i discovered kimkim, so i thought i’d give it a shot. I was referred to james on kimkim, was the best trip planner i could ask for, he was very accomadating to my needs, even helped me out when i got to cusco for my shortened trek, trip to machu picchu, day tour to salt mines, moray and sacred valley! His team are very professional and handle everyone to their needs and wants in treks and tours around peru! also had met james personally as i was travelling alone, he’s a great planner as well now a great friend! i plan on returning soon and meeting up again with james!

James L. Mackender, local specialist, responded to this review:

Hi Connor, thanks for your comments. Was awesome having you here, and becoming friends. I'd love to see you back another year and hopefully we can plan some longer trekking routes together and get some surfing in! Keep in touch mate, best James

Dèjour

Trip to colombia, Colombia - May 17 - May 24, 2018

Traveler: Dèjour O. - Local specialist: Juan Ortiz

Dear KimKim,

Please update the rating scale. Only having five stars from poor to great does not allow me to rate how I genuinely want to. And my words do not provide justice to my overall experience in planning and booking my trip with the services I received from my local specialist.

In the past few years, I faced many tragedies. The first one was dealing with my oldest brother's suicide. Then I encountered looking after my grandfather for six years and witnessing him die with his... read more

Dear KimKim,

Please update the rating scale. Only having five stars from poor to great does not allow me to rate how I genuinely want to. And my words do not provide justice to my overall experience in planning and booking my trip with the services I received from my local specialist.

In the past few years, I faced many tragedies. The first one was dealing with my oldest brother's suicide. Then I encountered looking after my grandfather for six years and witnessing him die with his battle with cancer. After that, I lost the relationship with my mother and two youngest brothers. And finally, I endured a breakup with my ex-partner.

Traveling has become therapy for me. Each time that I have gone outside of the United States, I flew with others who knew how to communicate fluently in Spanish. And going to Columbia by myself and barely knowing and able to speak Spanish, I knew was going to be a challenge.

On May 11, 2018, I contacted KimKim to plan a trip to Medellín, Columbia. My travel dates were May 17, 2018, to May 24, 2018. No one responded to me, and I urgently reached out to KimKim again, on May 14, 2018. Finally, later on, that same day, Juan Ortiz, my local specialist responded.

Juan organized this last minute trip and assisted me 24/7. He was honest, polite, and upfront with me. ATTENTION KimKim, Juan deserves a trip on the house for going over and beyond serving and making me a fulfilled and happy customer.

My four-day adventure started on Friday when I went on the Pablo Escobar tour. I was mind blown by Carlos, who is one of the two remaining officers that served during the years that Pablo was alive. Saturday, I met my main and magnificent tour guide, Marcelo. That day I went on an Innovation tour of Medellín. Medellín has so many environmental and collected community organizing that I want to create in my hometown, Bethlehem, also known as the Lehigh Valley, in Pennsylvania. Sunday, I went to the Rio Claro Reserve. The Rio Claro Reserve brought me up and also down. It brought me up because it is an environment where I can see myself losing myself and escape from the madness of the world. Rio Claro brought me down because there is a need for new zoning laws to be reinforced. It will be devasting for Rio Claro to be taken over by the industrial invasion. I did not finish my tour small. I completed my journey with a big bang, on Monday and going to Guatapé. Guatapé was breathtaking, and no one has lived until they visit this beautiful "peace on earth." The last two days I was left to explore and have some me time.

KimKim, if there is a way to update your rating scale with all of the stars in the universe it will be a tremendous help. Then the range would be more accurate. Visiting Medellín, Columbia, alone was nerve wrecking. Notably, having uninformed people plant negative seeds into my head about going alone and the dangers that I might encounter. Everyone that I met including the Conquest 33 Hotel representatives treated me like family. Thus far, this has been the most memorable trip I have experienced. On June 1, 2020, please be my travel agency to plan my trip to South Africa.

Greatly appreciative and humbled,

Dèjour

Juan Ortiz, local specialist, responded to this review:

Dejour,
Thank you for your deeply felt letter I am at the same time humbled (and I speak for both myself and our team) to have been part of a journey that has given you joy during a period of heartache. I am glad and proud that your experience in this country, one that itself is going through a period of change and reconciliation, has provided part of the therapy that you were looking for. It was our absolute pleasure and anything you need here or whatever just let us know. Take care of yourself and keep discovering. J

Iceland vacation, Iceland - May 23 - May 31, 2018

Traveler: Chrissy B. - Local specialist: Christina Degener

We loved our trip...great planning so much accomplished!!! Thanks Christina

Christina Degener, local specialist, responded to this review:

Hi Chrissy,
Thank you very much for the nice review, I am delighted to hear that you were happy with your trip. It was a pleasure to work with you.

All the best from Iceland,
Christina

Iceland vacation, Iceland - May 23 - May 31, 2018

Traveler: Michael M. - Local specialist: Christina Degener

We loved our trip to the Arctic Circle. Enjoyed the Nature Baths. Our trip was well planned and we even had time to change a few things along the way. Great job Christina.

Christina Degener, local specialist, responded to this review:

Hi Michael,

Thank you so much for your kind words. Thanks as well for sharing your wonderful photos. Great to hear that you enjoyed your time in Iceland.

All the best from Reykjavik,
Christina

The real colombia - 9-day adventure, Colombia - May 19 - May 29, 2018

Traveler: Jamie G. - Local specialist: Jules Domine

While we really enjoyed our trip overall, I would not book with Kimkim again without there being more transparency on the costs. We spent nearly $6800 with Kimkim for only about 9 days of services including one internal flight for 2 people.

Jules did a pretty good job communicating with us but he did say the following about providing us with some tips on packing but he did not provide this detail, even after we followed up with him inquiring about this. He later apologized saying he was on... read more

While we really enjoyed our trip overall, I would not book with Kimkim again without there being more transparency on the costs. We spent nearly $6800 with Kimkim for only about 9 days of services including one internal flight for 2 people.

Jules did a pretty good job communicating with us but he did say the following about providing us with some tips on packing but he did not provide this detail, even after we followed up with him inquiring about this. He later apologized saying he was on a trek in the Amazon but if he's unable to properly respond to people he should make sure someone else is monitoring his emails to do so. From Jules: "I will get in touch with you 15 days prior to the trip with the last details and a checklist for the things we recomend you bring on the trip (nothing too special, but like this you have a good idea on how to pack ! )."

Our Guides:
Nicholas was fantastic. We really loved him. 5 stars
Diana was also very good. We enjoyed the time we spent with her. 4 stars.
Qapac was okay. He spent too much time talking about politics and religion. He made assumptions about food that we would like. For example we went to a restaurant after a hike and he ordered us plates of spaghetti without consulting with us. I don't want spaghetti when I'm in South America. 3 stars.

Jules Domine, local specialist, responded to this review:

Hi Jamie,

Thanks for your reviews and I hope you really enjoyed your trip to Colombia. Diana and Nicholas are our favorite guide, and we are happy you could spend some quality time with them.

Regarding your comments, please let me know what would you like to know about cost and I'm always happy to give you all the details you need. We are always very intersted in knowing what part of the booking process could have been more transparent, or maybe since Kimly did most of the booking, you... read more

Hi Jamie,

Thanks for your reviews and I hope you really enjoyed your trip to Colombia. Diana and Nicholas are our favorite guide, and we are happy you could spend some quality time with them.

Regarding your comments, please let me know what would you like to know about cost and I'm always happy to give you all the details you need. We are always very intersted in knowing what part of the booking process could have been more transparent, or maybe since Kimly did most of the booking, you were not able to get the information you needed. In any case, feel free to let me know, please.

As for the missed email, I really apologies for that and it will not happen in the future again. Corey, our other specialist now has access to all my conversation and can fill in for me when I'm guiding.

We take note regarding Qapac, and will do more training on him before he can guide any other trips.

Thanks and have a great evening,

Jules

The best short treks in nepal - trekking itineraries ranging from 3 to 10 days, Nepal - May 15 - May 23, 2018

Traveler: sandy k. - Local specialist: Amanda Delecca

The whole trip- all the connections the tour guides, the hotels- awesome!
Thanks!

Kenneth

Culinary ryokan and hot spring tour., Japan - May 15 - May 20, 2018

Traveler: Kenneth W. - Local specialist: Andy Carroll

The ryokans hotels were cheap 2-3 stars rating the most. Should not cost more than USD $200 for 2 for one night. Kim Kim charged us over USD$ 600 for 2 for one night. It was a rip off. We feel this is a lesson we learned and it will be our last dealing with your group, in the meantime we will warn other about your deceptive practice.
I you have any decency you should refund us for over charging us.
Ken and Katherine Wong

Iceland babymoontrip , Iceland - May 20 - May 26, 2018

Traveler: Gretchen J. - Local specialist: Preeti Bhide

We had a fantastic time exploring Iceland and are very happy with our decision to book a trip through kimkim. We were able to see many extraordinary features of Iceland without being too busy or 'overbooked' feeling. The hotels and rental car accommodations were also fantastic.

Trip to costa rica, Costa Rica - May 21 - May 26, 2018

Traveler: gaelle v. - Local specialist: Sylvia Jurado

Amazing trip ! Everything was perfect!
Good hotels selection .
Thanks a lot

Gaelle

Sylvia Jurado, local specialist, responded to this review:

Thank you Gaelle and glad to know that you liked the hotels included in your trip plan!
Kind regards,
Sylvia

Short stay in tirana, Albania - May 26 - May 27, 2018

Traveler: Jeremy P. - Local specialist: Ed Reeves

I had very limited time in Albania and I felt that I got a true exposure to genuine Albanian life and the Albanian people. Henri was great. Nothing but amazing kudos for the experience. I definitely would use them again if I choose to go back to Albania, which I hope to do in the future. Thank you.

Jeremy

Ed Reeves, local specialist, responded to this review:

Hi Jeremy - thanks so much for the review; it means a lot to us! Glad you enjoyed your stay and hope you can make it to the western Balkans again some day soon! Best, Ed

Himalayan range tour, Nepal - May 26 - May 29, 2018

Traveler: Chris G. - Local specialist: Amanda Delecca

This was my second visit to Nepal and my second time using this company. Amanda and Tendu provided excellent service once again!!

I contacted Amanda to have her set up a tour for us on short notice. She was always quick to respond, friendly, accommodating and answered all of our questions. We did a three day trip through Pokhara, Dhampus and Bandipur, which would have been hard to do on our own. We stayed at fantastic guest houses and had some great views. Our guide Tendu was very knowledgeable and friendly. I will be coming back to Nepal and I will be using this company again!!

2018 norway trip., Norway - May 7 - May 22, 2018

Traveler: Sue L. - Local specialist: Linda Veråsdal

Our trip to Norway was all that we had hoped it would be and more! Thank you Linda for doing such a great job of making all our dreams into reality! We travelled to many places that are not necessarily on most tourist’s destination lists because we were searching for ancestral roots. This meant that the modes of travel and accommodations changed nearly daily requiring careful planning on Linda’s part to make sure we were able to get where we wanted to go in as economical a manner as... read more

Our trip to Norway was all that we had hoped it would be and more! Thank you Linda for doing such a great job of making all our dreams into reality! We travelled to many places that are not necessarily on most tourist’s destination lists because we were searching for ancestral roots. This meant that the modes of travel and accommodations changed nearly daily requiring careful planning on Linda’s part to make sure we were able to get where we wanted to go in as economical a manner as possible! We found her very easy to work with and very responsive to any communications by email. We had a detailed itinerary and every ticket and/or voucher in hand before we ever left home and all the information was correct and current. I’ve already recommended KimKim and Linda to several friends.

Linda Veråsdal, local specialist, responded to this review:

Hi Sue and Gary,
Thank you so much for your feedback. It was also very interesting for me to work with your trip and find out how we can best put it together, logistically suitable for the places you wanted to visit. Very happy to read that it worked out! Thank you for sharing photos and recommending me and KimKim to your friends!

Trip to costa rica, Costa Rica - May 21 - May 26, 2018

Traveler: Bernard i. - Local specialist: Sylvia Jurado

Everything made by Sylvia was perfect there is nothing to say, perfect Is the word
I strongly recommend Sylvia for anything you want to plan in Costa Rica
thank you
Bernard

Sylvia Jurado, local specialist, responded to this review:

Thank you Bernard for your trip review and glad to know that you are satisfied with my services!
I spoke with Mauricio your driver and told me that you were able to enjoy a drink at Villa Caletas during sunset!
Hope that you can visit us again and explore other amazing destinations for a short escapade!
Best regards,
Sylvia

Explore tromsø, lofoten and bergen with friends! , Norway - May 11 - May 24, 2018

Traveler: Nicola V. - Local specialist: Ingrid Thornes

My husband and I had a wonderful trip planned to Norway. Unfortunately, we had to cancel due to my husband's health. Despite this, I would highly recommend Ingrid and kimkim. The messaging platform with Ingrid and with the central office worked seamlessly. Ingrid responded so quickly to our questions. She went out of her way to find out about luggage storage, unrelated to this trip and was flexible with changes. I think the trip she planned would have been fantastic. Hopefully we can go to Norway in the near future.

Ingrid Thornes, local specialist, responded to this review:

Thank you so much for the nice feedback Nicola! I had a great time with James and Cece in Bergen! Hopefully, you and your husband can come another time and I can meet you!

Thank you so much again and all the best!
Ingrid

Lukla to three passes trek, Nepal - May 6 - May 22, 2018

Traveler: Hanna S. - Local specialist: Ngima Dorji Sherpa

Ngima's company, Nepal Myths and Mountain Trails, was amazing! From the first steps of communication to our arrival to our trek and to an additional day trip after that, we were responded to promptly, effectively, and with the utmost of care. We did the three passes trek with Ang gelu Sherpa as our guide. He was an exceptional guide and an awesome person. He made sure that our experience was perfect at all times. While our experience leads us to believe that Ngima's company would be an... read more

Ngima's company, Nepal Myths and Mountain Trails, was amazing! From the first steps of communication to our arrival to our trek and to an additional day trip after that, we were responded to promptly, effectively, and with the utmost of care. We did the three passes trek with Ang gelu Sherpa as our guide. He was an exceptional guide and an awesome person. He made sure that our experience was perfect at all times. While our experience leads us to believe that Ngima's company would be an amazing choice no matter what, we recommend that you request Ang gelu as your guide. Our porters Kima and Pemba were also incredible. Ngima also provided a great representative, Tashi, who met us at our hotel, briefed us before the trip, arranged transportation to and from the airport, and even helped to coordinate an additional trip to Bhaktapur after we finished trekking . Throughout the entire trip we felt like we were in knowledgeable and capable hands. If you are looking to trek in Nepal, we highly recommend using Nepal Myths and Mountain Trails.

Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Hanna,
Thank you so much for writing a wonderful review. it was a great pleasure for me to organize this trek for you. I am very glad that you had a wonderful experience and you are happy with the services provided by our office staffs. I will look forward to welcoming you guys again in near future.

Best wishes,
Ngima and whole NMMT family

Slovenia, Slovenia - May 19 - May 27, 2018

Traveler: Gregory T. - Local specialist: Miha Gantar

We had a wonderful time. The logistics were superb including the fantastic hotels, the very convenient car pick up and drop off, and the activity suggestions.

For me the most memorable places were the castle near Postojna and the beauty of the Alps. But a close second to these include our row boat ride to the island on Lake Bled, the castle at Lake Bled, the beauty of Lake Bohinj, the food at your recommended restaurants was superb, the caves (we saw both), the market square and view of the... read more

We had a wonderful time. The logistics were superb including the fantastic hotels, the very convenient car pick up and drop off, and the activity suggestions.

For me the most memorable places were the castle near Postojna and the beauty of the Alps. But a close second to these include our row boat ride to the island on Lake Bled, the castle at Lake Bled, the beauty of Lake Bohinj, the food at your recommended restaurants was superb, the caves (we saw both), the market square and view of the Adriatic at Piran, the Russian monument, and the friendliness of the people. Everywhere we went the people were extremely friendly and helpful. Thank you for helping us set this up.
Greg Thompson

Miha Gantar, local specialist, responded to this review:

Hi Greg,

So glad to hear our travelers are having a great time in sLOVEnia! We are happy to be a part of this and thank you so much for taking your time and posting this lovely review.

Happy travels in the future and hope Kimkim will become your indispensable travel partner. :)
Best regards to the whole family!
Domen & Miha

Provence village tour, France - May 20 - May 20, 2018

Traveler: Allyce H. - Local specialist: Simon Hardy

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and... read more

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and arrange for a private coach transfer for our group. He saved us!!! He even followed up afterwards to see if we made it to our destination. I can’t say enough great things about the service and extent Simon went to, on his own personal time, to help us out when we were in a bind. Thank you, Simon!!!

Simon Hardy, local specialist, responded to this review:

Hi Allyce, thank you for these kind words! I am glad as well that your students enjoyed the cultural guided tour, and that that you guys didn't stay stuck in Nimes during the strike! There is always a solution :) I am looking forward to having you again with us in Provence! A bientôt, Simon

David

Trip to nepal, Nepal - May 11 - May 18, 2018

Traveler: David M. - Local specialist: Chhewang Lama

I cannot say enough about the awesome Nepal trek we recently competed that was booked through KimKim with Responsible Treks. From our first interactions, KimKim identified the type of trip we were interested in, the specific dates we were available and matched us with a trekking company and a trek that fit our skill level and expectations.

The trip itself exceeded our expectations on all fronts. The communications we received via KimKim's platform helped us plan our trip, get a great... read more

I cannot say enough about the awesome Nepal trek we recently competed that was booked through KimKim with Responsible Treks. From our first interactions, KimKim identified the type of trip we were interested in, the specific dates we were available and matched us with a trekking company and a trek that fit our skill level and expectations.

The trip itself exceeded our expectations on all fronts. The communications we received via KimKim's platform helped us plan our trip, get a great sense of what to expect each day, and to pack accordingly. The information and communications we received on the front end alleviated any trip anxiety we may have had. Chhewang, our trip organizer with Responsible Treks, met us at the airport in Kathmandu and rode with us to our hotel where we met with our trek guide, Sonam. We discussed the trek and generally what to expect. Our trek started the next morning where we met our porter, Chhiring T. Over the course of our trek, whether in airports, check points, tea houses or lodges Sonam and Chhiring T took care of us and ensured we had the best trek possible. Upon our return to Kathmandu we met for dinner with our trip organizer Chhewang from Responsible Treks and our trekking crew for a traditional Nepalese dinner - an awesome ending to our trip. We were picked up the next day and escorted to the airport for our flights home.

Again, we had a great trip and trek and no detail was left to chance - the KimKim platform and team matched us up with exactly what we were looking for in a trip and Responsible Treks and their team took care of us and ensured our trip was a success.

We give KimKim and Responsible Treks 5 stars - and two thumbs up!!

Chhewang Lama, local specialist, responded to this review:

Hi David & Michael


Thank you for taking the time to write such a detailed feedback. It was indeed pleasure hosting you both. Despites bad weather, we are delighted to learn that you fully enjoyed your overall trip to Nepal.

Rest assured that your kind words have been happily shared with our entire team especially to our lead guide Sonam and C.T. Lama
Thank you once again and we look forward welcoming you back soon ... maybe for another adventure in the Himalayas

Namaste and Tashi Delek !

Chhewang

Wadi rum, amman trip, Jordan - May 19 - May 23, 2018

Traveler: Lyniese W. - Local specialist: Tamara Salameen

Tamara provided great service for the booking of our last minute trip.
Khalid was an amazing guide and took great care of us over the course of three days.

Tamara Salameen, local specialist, responded to this review:

thank you Lyniese,
good to hear such a nice feedback about the tour, and very happy to know that you like the tour.

Looking forward to welcome you again in Jordan in the future.

Best,
Tamara

Rachel

Explore and discover nepal, Nepal - May 19 - May 26, 2018

Traveler: Rachel S. - Local specialist: Sudarshan Shrestha

Sudarshan is an amazing host, pre-trip and during the trip! He gave very speedy replies and was very efficient even though I made multiple changes throughout the planning of the trip.
He also constantly stayed in contact with me throughout the trip via whatsapp to make sure that everything was going fine and gave us up to date information on what was going to happen next.
He even invited our group out for dinner on our final day! (Although we had to decline as we weren't feeling very well).... read more

Sudarshan is an amazing host, pre-trip and during the trip! He gave very speedy replies and was very efficient even though I made multiple changes throughout the planning of the trip.
He also constantly stayed in contact with me throughout the trip via whatsapp to make sure that everything was going fine and gave us up to date information on what was going to happen next.
He even invited our group out for dinner on our final day! (Although we had to decline as we weren't feeling very well).
The long bus rides between cities however is something I would probably never do again (Sudarshan did warn me on this before the trip).
Sudarshan's hospitality and reliability is something that will make me return again.
Everything went very smoothly and pleasantly!

Sudarshan Shrestha, local specialist, responded to this review:

Rachel. Thank you for your wonderful review. It was great to meet you and your group in Kathmandu. Glad that you had a good experience. We would be more than happy to organize another amazing tour for you :-)

Day trips from addis ababa, Ethiopia - May 26 - May 26, 2018

Traveler: Matthew R. - Local specialist: Marco Degasper

The tour was good however the guide and entrance fees were more than previously stated by email from the company. Considering the tour only pays for transportation and not the guide, entrance fees, or food it was quite expensive. Marco was fairly prompt in answering my questions by email. Debre Libanos Monastery was quite interesting and the highland views minus the pollution are quite pleasant. The red terror museum was a very and eye opening interesting experience and the driver was kind and helpful.

Marco Degasper, local specialist, responded to this review:

Dear Matthew,
if you check my previous communication I wrote:
"...yes, a guide is mandatory and about 400-600 Birr, depending what you're seeing. For entrances you can consider 500 Birr per person, maximum."

I checked again with our driver and other people the prices and the entrances are as follows:
monastery: 200 Birr per person
portuguese brige: 45 Birr per person
total: 245 Birr per person

The guide fees are:
monastery: 200 Birr
portuguese brige: 200 Birr
total: 400 Birr

So you see... read more

Dear Matthew,
if you check my previous communication I wrote:
"...yes, a guide is mandatory and about 400-600 Birr, depending what you're seeing. For entrances you can consider 500 Birr per person, maximum."

I checked again with our driver and other people the prices and the entrances are as follows:
monastery: 200 Birr per person
portuguese brige: 45 Birr per person
total: 245 Birr per person

The guide fees are:
monastery: 200 Birr
portuguese brige: 200 Birr
total: 400 Birr

So you see that the fees are largely within the limit I gave you. Therefore I totally disagree with your comment and find your vote 3 out of 5 unfair, considering also that we were flexible enough to anticipate the daytrip by 2 days with very short notice.
Marco

Peru - backpack inca trail to machu pichu, Peru - May 14 - May 25, 2018

Traveler: David E. - Local specialist: James M

The trip was just spectacular !!!! Since day 1, everyone was just amazing. Incredible knowledge from the guides in the Amazon and in Peru. We had as our guides Juan Carlos with Rainforest Expeditions in the Amazon and Mayra from Quechua Treks on the Inca Trail. Both guides were really fantastic and were essential in making our trip so great. KimKim took really good care of us, always communicated promptly, and connected us with some amazing locals. They were able to help us plan our trip with... read more

The trip was just spectacular !!!! Since day 1, everyone was just amazing. Incredible knowledge from the guides in the Amazon and in Peru. We had as our guides Juan Carlos with Rainforest Expeditions in the Amazon and Mayra from Quechua Treks on the Inca Trail. Both guides were really fantastic and were essential in making our trip so great. KimKim took really good care of us, always communicated promptly, and connected us with some amazing locals. They were able to help us plan our trip with everything we wanted and they made our trip extremely enjoyable. We were very impressed and will definitely use KimKim again in the future.

James M, local specialist, responded to this review:

Hi David, thanks for your review, and taking time to mention the guides, they're a big part of the trip.
It was a pleasure helping you plan your trip, keep in touch, best James

Oslo | the fjords | bergen | lofoten, Norway - May 5 - May 11, 2018

Traveler: JOanne c. - Local specialist: Ingrid Thornes

I worked with Ingrid who was based in Norway and she was great. She even met us for a hike in her hometown of Bergen. I would highly recommend KimKim to anyone who is planning a trip and wants the expertise of those living in the area.

Ingrid Thornes, local specialist, responded to this review:

Hi there JOanne,
Thank you so much for the nice review! I really appreciate it! So many nice pictures as well- how fun!

Thank you so much again and I really hope to come visit you in Canada sometime in the near future!
Ingrid

John David

Trip to nepal, Nepal - May 12 - May 24, 2018

Traveler: John David W. - Local specialist: Wangchuk Tamang

Damber was quite possibly the best guide I could have asked for. He was considerate, extremely knowledgeable, caring and very entertaining. The journey was significantly easier under his care. Many fellow trekkers didn’t make it, or struggled intensely. I am convinced much of my journey was made easier based on following his very experienced advice. I strongly recommend both the site and Damber specifically. In spending the time and money to attempt to get to EBC, make the effort to get the best guide possible. Damber is it.

Wangchuk Tamang, local specialist, responded to this review:

Hi John,
Thank you for your great review , great that you a wonderful trip and hope you see you in Nepal soon

Explore tromsø, lofoten and bergen with friends! , Norway - May 11 - May 24, 2018

Traveler: james f. - Local specialist: Ingrid Thornes

Ingrid would get more stars if you offered that option.
Having just returned from 2 weeks in Norway arranged by Ingrid at Ethical Travel I can write an informed review. Ingrid, you are fantastic! The KimKim web portal works very smoothly and makes planning efficient and easy. You are attentive, detail oriented, personable, optimistic, very knowledgeable about Norway, flexible, accommodating, responsive, creative. And, you have a high power to weight ratio as we learned on our walking tour of... read more

Ingrid would get more stars if you offered that option.
Having just returned from 2 weeks in Norway arranged by Ingrid at Ethical Travel I can write an informed review. Ingrid, you are fantastic! The KimKim web portal works very smoothly and makes planning efficient and easy. You are attentive, detail oriented, personable, optimistic, very knowledgeable about Norway, flexible, accommodating, responsive, creative. And, you have a high power to weight ratio as we learned on our walking tour of Bergen. You are extraordinarily customer service focussed. The most telling example of this is when we texted you late on a Saturday afternoon that the hotel we were checking into did not have operable air conditioning and was uncomfortably hot. You not only helped make arrangements for a different hotel, you interrupted your personal activities to meet us in the lobby of the hotel to attend to the details. I can give Ingrid, KimKim and EthicalTravel my highest recommendation. FANTASTIC!!!!

James Flax, MD, MPH, DLFAPA

Ingrid Thornes, local specialist, responded to this review:

Hi James,
Thank you so so much for the great review!!! I really appreciate this-- more than you know! I am very happy that you had such a good time and it was so great to meet you and join you for the challenging hike! What a sporty couple you are!!

All the best!
Ingrid

5-6 day trek , Nepal - May 7 - May 18, 2018

Traveler: Karl M. - Local specialist: Amanda Delecca

Trip was excellent. Amanda was more than awesome. I give her 10 stars, not just five. She handled all our needs, last minute changes and beyond.

Mingma and Dorje were top-notch and literally saved our trek by being agile in the face of Indian Prime Minister’s visit to Muktinath. They stayed informed of his changing schedule and altered our trek route and time-table to enable our visit. They both were knowledgeable, fun, and a pleasure to trek with. During trek days they stayed close to us... read more

Trip was excellent. Amanda was more than awesome. I give her 10 stars, not just five. She handled all our needs, last minute changes and beyond.

Mingma and Dorje were top-notch and literally saved our trek by being agile in the face of Indian Prime Minister’s visit to Muktinath. They stayed informed of his changing schedule and altered our trek route and time-table to enable our visit. They both were knowledgeable, fun, and a pleasure to trek with. During trek days they stayed close to us in sketchy areas and gave us space in easier areas.

All transfers and accommodation were great.

The entire crew made it possible for Donna and I to drop into Adventure travel for two weeks and not lose any of that time to waiting for permits, negotiating for taxis, etc, etc, etc.

Thank you Amanda, Mingma and Dorje. Thank you kimkim!

Trip to peru, Peru - May 8 - May 21, 2018

Traveler: Christine B. - Local specialist: Kristy Tizon

Christy did a super good job accommodating all my special requests and last minute changes. We were supposed to fly into Lima but a delayed United flight caused us to miss our connection in Houston. I found a flight into Quito that put us there two days earlier than we planned to visit this city. Christy quickly fixed things, had a pick-up waiting for us at that new airport and had a hotel room waiting for us. Another memorable person was David who took us on an all-day food tour in Lima. He... read more

Christy did a super good job accommodating all my special requests and last minute changes. We were supposed to fly into Lima but a delayed United flight caused us to miss our connection in Houston. I found a flight into Quito that put us there two days earlier than we planned to visit this city. Christy quickly fixed things, had a pick-up waiting for us at that new airport and had a hotel room waiting for us. Another memorable person was David who took us on an all-day food tour in Lima. He has a great fun loving personality for a tour guide. He will teach you how to make a Pisco Sour and Ceviche, tour a market and have lunch with a great view of the ocean. Other tour guides in Equador and Peru seemed to want to tell us lots of details about each city, suburbs, and counties. Things like population and square meters. I'm not sure maybe they need to know such information to pass their Tour Guide Exam. We finally mentioned to one that we were more interested in learning about the culture, history, flora, and fauna. The tour got a little more interesting at that point.

Kristy Tizon, local specialist, responded to this review:

It was a pleasure meeting with you Christine! Thank you for traveling with us. Hope you left with wonderful memories of Peru and that we will see you back soon! :)

Camping and desert , Jordan - May 13 - May 15, 2018

Traveler: elina p. - Local specialist: Tamara Salameen

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable... read more

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable land-scarps. I miss you all, I miss Jordan very much. It was an honor to know you all. If I ever will have an opportunity to go to Jordan, I would be the happiest person in the world. My best regards to all team. Love you all.

Tamara Salameen, local specialist, responded to this review:

Most welcomed Elina dear, it was pleasure meeting you in the office and arranging your tour in Jordan :). very happy to hear your feedback about the tour and people of Jordan. you became one of our family and welcomed anytime to visit our beautiful country Jordan. Love you too.

best,
Tamara

Jeroen

Annapurna foothills cultural trek, Nepal - Apr 19 - Apr 24, 2018

Traveler: Jeroen v. - Local specialist: Kim Bannister

Very well organised trip with kimkim. During our hike we didnt see any other tourists so it felt really special walking there only with the guide and porter. Our guide Padam Paudel was very kind and told us a lot about Nepal and the local villages and the life there.

The lodges were perfect aswell. Nice beds and bathrooms with warm water. Also the food was good and the happy hour was included ;)

The views of the mountains were the best in the morning when the sky was clear. Incredible experience!

Kim Bannister, local specialist, responded to this review:

Thanks for the review, Jeroen! So glad you had a great experience on the Annapurna Foothills trek, hope to see you both again soon! (-:

Trip to nepal, Nepal - May 13 - May 17, 2018

Traveler: Wendell B. - Local specialist: Kunchok Nima

I had a wonderful experience with KimKim and the trekking company the set me up with, Responsible Treks. Let me fill you in!
After checking out trekking options on kimkims website, they connected me with trekking specialist Kunchok Nima, who was able to provide me with wise advice and suggestions as to which trek we should do, based off the amount of time we had and experience. After booking the Poonhill trek he continued to keep contact with me, confirming details and answering questions,... read more

I had a wonderful experience with KimKim and the trekking company the set me up with, Responsible Treks. Let me fill you in!
After checking out trekking options on kimkims website, they connected me with trekking specialist Kunchok Nima, who was able to provide me with wise advice and suggestions as to which trek we should do, based off the amount of time we had and experience. After booking the Poonhill trek he continued to keep contact with me, confirming details and answering questions, which was very helpful indeed!
Upon arrival in the country, Kunchok met us at our hotel, he gave us an overview for the upcoming adventure and we were off to Pokhara the following day.
And let me tell you, everything for the next 5 days was very well taken care of, including us...we immensely enjoyed getting to know guide Rickjin and porter Kunchok! Even though the weather was a little overcast, these guys made up for the lack of sunshine! Poonhill trek has a good variety of geography, you see local villages, lush jungle and majestic mountains. And the trek itself is well spread out and gives plenty time to rest.
So if you despise planning and details, KimKim is the number one option for you to partner with to experience the beauty of Nepal! Thank you to kimkim and the guys at Responsible Treks for making our Nepal experience a memorable one!

Kunchok Nima, local specialist, responded to this review:

Hi Wendell & Mose
Firstly thank you for taking the time to write this wonderful review . It was indeed pleasure hosting you both. Your feedback with regards to our facilities and services is very important to us and allows us to continuously keep our standard and improve our performance.

We are delighted to learn that you fully enjoyed your overall trip to Nepal. Rest assured that your kind words have been happily shared with our entire team especially to our guide Rikzin and... read more

Hi Wendell & Mose
Firstly thank you for taking the time to write this wonderful review . It was indeed pleasure hosting you both. Your feedback with regards to our facilities and services is very important to us and allows us to continuously keep our standard and improve our performance.

We are delighted to learn that you fully enjoyed your overall trip to Nepal. Rest assured that your kind words have been happily shared with our entire team especially to our guide Rikzin and Porter Kunchok Tashi .

Thank you once again and we look forward welcoming you back soon ... maybe for Everest Base camp ? :P

Cheers
Kunchok Nima

A week in iceland: 4 unique road trips filled with highlights & hidden gems, Iceland - May 12 - May 18, 2018

Traveler: nancy l. - Local specialist: Preeti Bhide

Hi Preeti,

The trip was terrific. We appreciated your help a great deal and everything was fine. My feedback is only about the things that I thought could have been improved. Please know that overall we were very happy.
First of all, the email situation during the planning phase, the long threads and the occasional difficulty wading through. I always appreciated your immediate response but wished the format could have been a bit different.
Second: I know we were on The Ring Road that... read more

Hi Preeti,

The trip was terrific. We appreciated your help a great deal and everything was fine. My feedback is only about the things that I thought could have been improved. Please know that overall we were very happy.
First of all, the email situation during the planning phase, the long threads and the occasional difficulty wading through. I always appreciated your immediate response but wished the format could have been a bit different.
Second: I know we were on The Ring Road that that's pretty easy but we could have made use of a few directions! We use waze and so we were ok but without that we would have had some trouble. There was no notation for distances between sites or turns, even when we went to Reykavik. A few directions would have been helpful.
Third: The Hotel Ranga was the only place we weren't 100 percent pleased with. Our shower didn't work, the bed was uncomfortable and my dinner was pretty awful The manager agreed that my dinner was a disaster though and he took it off the bill.
We would use your organization again and we thank you for your excellent help throughout! When I misplaced the voucher for the Blue Lagoon Rico came through very quickly and all went well! I would suggest that you add the tomato farm to the list of things to do
Nancy

Birding tour and machu picchu, Peru - May 8 - May 19, 2018

Traveler: Constance M. - Local specialist: Katy Shorthouse

We were 7 members of one family , all over 55, who wished to go on a birding adventure in Peru. Katy Shorthouse of Aspiring Adventures listened carefully to our requests . She did an amazing job of meeting our needs and desires so in the end we had an exceptional trip. Our guides Nestor and Luis were wonderful, the food provided by chef Alex was fantastic, the accomodations were comfortable and the tour ran like clockwork. Katy provided personalised service at every stage of our trip. Both... read more

We were 7 members of one family , all over 55, who wished to go on a birding adventure in Peru. Katy Shorthouse of Aspiring Adventures listened carefully to our requests . She did an amazing job of meeting our needs and desires so in the end we had an exceptional trip. Our guides Nestor and Luis were wonderful, the food provided by chef Alex was fantastic, the accomodations were comfortable and the tour ran like clockwork. Katy provided personalised service at every stage of our trip. Both Manu National Park and Machu Picchu blew our minds.The Inca heritage in Cuzco was fascinating. If you are considering a guided tour to Peru, Aspiring Adventures will surpass your expectations.

Katy Shorthouse, local specialist, responded to this review:

Connie, it's a pleasure to work with appreciative people like you and your family! As you saw we love to work closely with our guests to develop an itinerary that's perfect for them, and all the hard work is more than worthwhile when we receive such lovely feedback. Come again any time!

Sailing and island hopping the dalmatian coast, Croatia - May 16 - May 22, 2018

Traveler: mike h. - Local specialist: Ante Drmic

Ante did a fantastic job tailoring the trip to our needs. Allen and his wife Natalia the owners of Avocado were amazing as well. The islands we visited ( Mljet, Havar, Korchula, Saipan) and meals cooked on board were so much better than anticipated.
Allen has so many toys (seabob, electric bikes and paddle boards) you do not need to book any tours.

Ante Drmic, local specialist, responded to this review:

Hey Mike, I am really glad you and your lovely family enjoyed Croatia and the trip. Alen and Natalia are really amazing, I definitely agree with that.

I tried to make everything suit your needs, so your great review makes it a great satisfaction. Thank you very much for your kind words.

It would be a pleasure to see you in Croatia again one day since you guys are really nice, lovely and thankful, so feel free to contact me if you ever decide to come back.

Kind regards from sunny Split :)

Best treks to machu picchu, Peru - May 8 - May 16, 2018

Traveler: Natalie G. - Local specialist: Nicole Koch

We had already booked our flights to Peru, so we had very specific dates to plan our trip to Machu Picchu around. Nicole asked us what we wanted to do and worked around our dates to create a great itinerary. Each day of our trip was planned out for us, including accommodations and most meals. We were able to see Machu Picchu and even got to hike to the top of Huayna Picchu!

Nicole made sure that all of our last minute needs were met and even gave us recommendations for our time in Lima after our tour with KimKim.

Nicole Koch, local specialist, responded to this review:

Thanks for the review Natalie. It was a pleasure finally meeting you! Take care and safe travels!

Very short time but want to see some of your city!!, Ethiopia - May 20 - May 20, 2018

Traveler: Stephen K. - Local specialist: Marco Degasper

Marco and his assistant were really quite perfect for what we were looking for---10 hour lay-over, we were met outside and taken care of by Marco, who showed off his Ethiopian pride by showing us a capsulated version of the vibrant city. We feel that he sensed what we were looking for and was generous with his knowledge and money---we had little cash, so Marco paid for some souvenir with his cash and we settled up at the end. We loved the enculturation of hanging with local people, coffee... read more

Marco and his assistant were really quite perfect for what we were looking for---10 hour lay-over, we were met outside and taken care of by Marco, who showed off his Ethiopian pride by showing us a capsulated version of the vibrant city. We feel that he sensed what we were looking for and was generous with his knowledge and money---we had little cash, so Marco paid for some souvenir with his cash and we settled up at the end. We loved the enculturation of hanging with local people, coffee ceremonies, lunch, breakfast and the markets.

I highly recommend this kind of trip to anyone who has a brief time in Addis ESPECIALLY for the food and culture. Thank You to all.

Marco Degasper, local specialist, responded to this review:

Hi Stephen and Jeanne,
you had very short time, but I'm glad that you fully enjoyed it.
Hope to see you back in Ethiopia so that we can show you the rest of the country...
Marco

sydney

Choquequirao trek to machu picchu - 7 days, Peru - May 8 - May 16, 2018

Traveler: sydney g. - Local specialist: Nicole Koch

They were extremely helpful when any traveling issues arose such as forgetting my passport or extending my stay in ollantaytambo and our guide was very knowledgeable about the Incan civilization and was able to tell us all about the places we were hiking through. The only thing I would have wished was different was that we could have spent more time touring macho picchu with the guide before getting to hike up the mountains.

Nicole Koch, local specialist, responded to this review:

Hi Sydney, thanks for the review! It was wonderful hosting you and helping plan your trip. As for Machu Picchu, the new timetables for the site make if difficult to fit everything in, I totally understand. Safe travels and thanks again!

myanmar: off-the-beaten-path, Myanmar - May 4 - May 13, 2018

Traveler: alexandria c. - Local specialist: Anne Cruickshanks

Our Trip- Myanmar off the beaten track 10 days.
If we could give this trip a 10 we would. Anne was a fantastic organizer/planner. She understood what we were looking for and put together an itinerary that suited us immensely.
Everything went logistically smooth in terms of timelines, dates, pick ups and bookings. Our guides or drivers were always there greeting us with a big smile wherever the next place be.
In terms of the guides themselves they were all locals from the specific region... read more

Our Trip- Myanmar off the beaten track 10 days.
If we could give this trip a 10 we would. Anne was a fantastic organizer/planner. She understood what we were looking for and put together an itinerary that suited us immensely.
Everything went logistically smooth in terms of timelines, dates, pick ups and bookings. Our guides or drivers were always there greeting us with a big smile wherever the next place be.
In terms of the guides themselves they were all locals from the specific region we were traveling in. They were friendly, warm, caring and very knowledgeable. We genuinely enjoyed their company.
Myanmar was an amazing country to visit. From the landscape, the people and the experience itself. We definitely would love to explore more there again in future.
We would definitely recommend Myanmar, Anne and her team of guides to give you a truly wonderful and real Myanmar experience.
Thank you!
Alex Trey

Anne Cruickshanks, local specialist, responded to this review:

Hi Alex and Trey,
Thanks for the lovely review! I am so glad we could help make this 'dream trip' a reality- I enjoyed chatting with you before the trip and creating a trip that fit your personal travel style. Thanks for the kind remarks about our guides and drivers, I will be sure to share your praise with them.
Hope you had enjoyable onward travels!
Anne & The Myanmar Pure Team

Sri lanka visit, Sri Lanka - May 7 - May 12, 2018

Traveler: bruce r. - Local specialist: Ida Lindholm

My wife and I had a quick 6 day trip in Sri Lanka, with Rukan, our guide. This was a great experience and we visited all the main tourist spots we wanted to, plus more, that Rukan fitted in along the way. Our accommodation along the way was superb and everything went as planned. We even got to watch 2 leopards during our safari at Yalla Park, which was a highlight.

Nepal trip 2018, Nepal - Apr 27 - May 13, 2018

Traveler: Peter M. - Local specialist: Mads Mathiasen

I cannot speak too highly of the team at KimKim. From the moment I first made contact to the very end of our trip the service was outstanding. They focussed on finding out exactly what we wanted and then provided way above expectations. Mads put the trip together checking throughout if it was exactly what we wanted. The city guide Rajive was very knowledgeable and informative. The Inn Patan was a great place to stay.

The trek was just the right level for us. It stretched us. OK some... read more

I cannot speak too highly of the team at KimKim. From the moment I first made contact to the very end of our trip the service was outstanding. They focussed on finding out exactly what we wanted and then provided way above expectations. Mads put the trip together checking throughout if it was exactly what we wanted. The city guide Rajive was very knowledgeable and informative. The Inn Patan was a great place to stay.

The trek was just the right level for us. It stretched us. OK some basic teahouses, but some pretty good ones too, and the views, unbelievable. Our guide on the trek, Suman, was a guide, a butler sorting out food orders etc and a guardian angel keeping an eye on us at all times. Suman and our porters, Manoj and Laxman, became part of our family. They were suoerb and great company.

The pavilions in Pokhara is a fantastic hotel to relax in. Then Chitwan. The Baraha Jungle resort is luxurious but you must go to Tiger tops and be with the elephants.

Finally I must mention Raj, the office manager. He made sure the trip worked. He seemed to have a sixth sense and once when one of our party had to get a doctor within minutes. he phoned me up to check all was OK. How he knew I don’t know as we did not tell him. Constantly checking in the background I guess. Perfect as we did not want to be on an over organised trip but were glad of his quiet efficient organisation.

Perfect trip. I highly recommend Mads and his team to you if you are going to Nepal.

Mads Mathiasen, local specialist, responded to this review:

Hi Peter, thanks for taking the time to provide such detailed feedback. It is wonderful to hear that you loved the trip and specially that you formed such good relationships with the guides. I have shared this with the entire team and everyone is very happy. Thanks for traveling with us and we hope to see you back. Mads.

Kyle

Post- kopan monastery visit, Nepal - May 8 - May 12, 2018

Traveler: Kyle P. - Local specialist: Prajwol Shrestha

Hi Tashi and Prajwol,

Sorry I've taken so long to review but I was thinking it over and didn't want to write exactly how I was feeling at the time. I'm going to just give a breakdown of my experiences on the trip you planned for me.

Day 1- the touring day.

The guide was very knowledgeable and he made the whole experience quite pleasant for my friend and me. We do recommend using him in the future. However, there were two situations where we felt VERY uncomfortable. I had been feeling off... read more

Hi Tashi and Prajwol,

Sorry I've taken so long to review but I was thinking it over and didn't want to write exactly how I was feeling at the time. I'm going to just give a breakdown of my experiences on the trip you planned for me.

Day 1- the touring day.

The guide was very knowledgeable and he made the whole experience quite pleasant for my friend and me. We do recommend using him in the future. However, there were two situations where we felt VERY uncomfortable. I had been feeling off about it and when I asked my friend she said she also felt the same. It sort of felt like our guide had made prior deals to try to force us into spending more money than we wanted to. First time we felt this way was when we stopped for lunch in the Square. Our guide took us to an EXTREMELY expensive restaurant, where the food was VERY average. In fact it might have been the worst food I had during my entire 17 days in Nepal, and yet it cost more than double the meals I had in Thamel. When I went to ask why my food was taking so long to arrive (my friend's food had arrived about 15 minutes before mine) I found our guide lounging with the owners as if they were friends. When he saw me he got up very quickly as if he was trying to hide his affiliations. This is when I got very suspicious. I might be wrong but my friend felt the same way.

The second time was when we were going through the old city and we stopped outside an art school. He told us a bit of its history and ASKED us if we wanted to go in to see the artworks. We, of course, said yes. When we got to the top one of the masters was patiently waiting for us and immediately started giving us a tour of the art. This gave us more suspicions because it was DEFINITELY prearranged. Which means either I had PAID for this tour (in which case I don't understand why our guide asked if we wanted to go in), or else our guide had organized it. When the tour ended the master painter became VERY forceful about us buying art. He kept repeating that it was our choice but he did it in such as way that make us feel we didn't actually have a choice. We told him multiple times that we didn't have money and they kept in forcing the subject and came up with alternative ways for us to buy (eg they charging our hotels or the guide and us paying them back). My friend even mentioned how uncomfortable they made her feel.

I might obviously be wrong about the guide trying to scam us a little, but either way we learnt a lot about the history of Nepal from him so we enjoyed that.
If I am wrong about the guide, and he took us to such an expensive restaurant as it was part of the normal program then I'm more disappointed in you guys as I told you repeatedly that I didn't have a lot of money as I'm a student so I definitely didn't appreciate the poor planning there.

The driver for day 1 was really professional, I really recommend him for future use.

Day 2 and 3- trekking.
This was my biggest disappointment for my entire trip to Nepal. The first day of trekking was better than the second. It went through the forests and several farms so I definitely enjoyed that. It was only a little underwhelming but I was expecting the second day to be better so at the time I was happy. The second day to Nagorkot was VERY VERY disappointing. So much so that I was very irritated with whomever chose this route for me. There was so much construction the ENTIRE 7 or 8 hours, and on top of that I'm sure 95% of the trip was on the road. This isn't what I wanted at all, in fact it might have been the exact opposite of what I wanted. Perhaps you weren't completely aware of this but that just shows poor planning, because it was not a good experience. I actually felt like I wasted one of my few days left in Nepal because of this last trekking day.

My guide Pemba was good. He gave me space to just be by myself which is what I wanted, and he answered my questions whenever I had them. My conversations with him left a bit to be desired but that might have been my fault since I had had little sleep the night before so I didn't have the energy for much conversation. The lodge and guesthouse you booked for me were very disappointing as well. I understand the lodge being how it was but I expected way more from the guest house.

The driving that got me to the trekking start was fine. The driver that took me from Nagorkot to the water rafting was NOT good. But my experience with him was very likely Pemba's fault. This is the only thing I did NOT like about Pemba- he made me worry unnecessarily. The night of day 3 he told me that breakfast will be at 6 and then we will leave for 6.30 as it will take us long to get to the water rafting. He said it will be tight but we should make it on time. When I came for breakfast the next morning at 6.05 my breakfast hadn't even been made yet and Pemba started reprimanding me on my bad time. He didn't outright say it but he basically said "if you miss your river rafting then this is clearly not my fault". This honestly made me very irritated with him. He made me feel like I was a child who had no sense of responsibility. I finished eating at 6.15 and when I said I'm going to brush my teeth and then we can go he again made a comment that if we late it is my fault not his. I really didn't appreciate it. We left at 6.20 (10 minutes BEFORE he said we needed to leave) and he again made a comment about how we might miss the river rafting. So of course I worried. This is where I really started to dislike my driver that took us to the river rafting. Within the first 20 minutes he pulled us over so he could speak on the phone to his family. Normally I wouldn't have minded but Pemba got the idea that we were going to be late into my head so I was worried. After about 5 min we started again. Within 10 min he pulled us over again to phone someone else. He did this a third time. After an hour he pulled us off again so he could go to the toilet (which he should have done before we left if we had such a tight schedule). We ended up arriving over an hour BEFORE it started so all my worrying caused my Pemba was for nothing.

Other than this though, Pemba was great. He was well mannered and was always trying to make me more comfortable (whether it be him carrying my sleeping bag, or making sure my food arrived and that I had enough of it, or making sure my drinks were cold). So because of this I still highly recommend him for future use because even though I very much disliked the trekking route, he made it better.

Day 4- white river rafting.
This was by far my most memorable activity in Nepal. I had an absolutely incredible time. I highly recommend it for future suggestions to tourists. Traveling through the valleys was incredible and we saw monkeys and loads of mountain ranges. Was definitely a highlight for me.

I honestly found my experiences unusual because we had spoken at such great length about what I was wanting and not wanting. I'm not sure if I will use KimKim again in the future. You were UNREASONABLY expensive. I saw the prices for the lodges and guest houses, for my breakfast/lunch/dinner during the trekking, for the river rafting and for guided tours. What I didn't see was what the price for private cars was but I assumed it was between 5000 rupees and 10000 rupees per day. Even with this by my calculations you overcharged me by about 25 000 rupees. Plus I still had to pay tips which came to another 7000 rupees. Plus on top of this the reason you told me that you couldn't provide prices to me was because you were receiving special DISCOUNTS from the companies, so the trip should have been even cheaper. I honestly felt very cheated, whether it was because of poor planning or else you just taking advantage of my ignorance in prices, either way I didn't appreciate it.

I did like the fact that you came to meet me in person to introduce the guides etc. It was professional and I appreciated it. But that courtesy wasn't enough to fix it all.

Overall I'd give a 6/10 stars for the trip, but it is only so high because of how much I enjoyed the river rafting.

Prajwol Shrestha, local specialist, responded to this review:

Hi Kyle,

Thank you very much for sharing your experience and your true feeling from this trip. Glad to know that you really enjoyed touring Kathmandu valley and the rafting trip organized. We did our best to provide the best experience in the given trip budget as the trip cost for a solo traveler is always expensive due to lack of cost-sharing benefit among the travelers. But your trip was priced in a very reasonable manner including all government tax and 13% VAT. We kept our service charge... read more

Hi Kyle,

Thank you very much for sharing your experience and your true feeling from this trip. Glad to know that you really enjoyed touring Kathmandu valley and the rafting trip organized. We did our best to provide the best experience in the given trip budget as the trip cost for a solo traveler is always expensive due to lack of cost-sharing benefit among the travelers. But your trip was priced in a very reasonable manner including all government tax and 13% VAT. We kept our service charge as low as possible to earn a friend and I think some acts of freelancing guides (if they mean it) should not affect our relationship.

Normally, the tour guides are professionals and take their clients to the best and clean restaurants. Taste of food is a matter of preference in my view. It's sad to know that you were pushed to purchase by the salesman but it's their nature to make sales so far as I guess. So, please don't get disappointed with it as it's your decision which will be an ultimate decision.

And regarding trek, Sundarijal to Chisapani was a trek done off the road and it's true that lodges are just basic there. Sometimes it's hard to find a room too if our guides had no good rapport among the lodge owners. And for Nagarkot, it's just a day hike (hike refers to walking on man-made trails/road) and we have mentioned the word hike too while we were planning so far as I know. Sorry that the road widening and construction work got started about which we too were not aware of. Simply, no one will go check the route every time the trip starts, isn't it? Most of the trips are based on previous experience.

For the fourth day, I hope the guide had informed you the departing time a day before but since you did not have much conversation with him, the information should have missed making it a rush hour next morning. FYI, we do not prior book the lodges/ guesthouses for the trip. It's booked by your guide depending on your tentative destination reached that day. The accommodation is arranged in the best available lodge. May is a season time which must have made other better lodges already occupied being Nagarkot a top destination for International and domestic tourists. Please note that sometimes, domestic tourists pay a much better price for good services. So, hotel owners won't keep spare rooms for international tourists in a hope to get a possible booking. Moreover, you were not charged to be accommodated in the high-end lodge, Kyle. I sincerely expect your consideration here as such accommodation trips easily cross $650 price range.

But I am glad that you were honest on sharing your experience and we will definitely consult with guides and request them to consult with the travelers clearly about their expectations and budget constraints for lunch/ shopping. It's just some misunderstandings created otherwise we rarely get even 4 stars on our service instead of 5. You can expect much better from us in your next trip in near future.

Best wishes,

Prajwol Shrestha

Bhutan adventure, Bhutan - May 2 - May 12, 2018

Traveler: Simons A. - Local specialist: Vishal Pradhan

We could not have been better paired with our guide and driver - Yenten and MigMar. Yenten was excellent company throughout the trip and was able to explain complicated subjects clearly and easily to us.

Vishal Pradhan, local specialist, responded to this review:

Thank you, Simon, for the wonderful review. Will make sure to let the boys know about your feedback. They will be happy to find out.

Lorraine

Self-guided walking tour of provence, France - May 5 - May 16, 2018

Traveler: Lorraine L. - Local specialist: Anthony Laplagne

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see... read more

Anthony and then Aurelia were very responsive and prompt. I was very happy that they always responded quickly and completely to my questions. I felt it was a very personal and professional interaction. So Thank you!

Also, all of the arrangements for hotel check-in, restaurants, luggage transfer, and taxi transport were absolutely perfect. Everything went exactly to plan. Wherever we went we were immediately greeted as "WalkInn" and welcomed with smiles. It was wonderful to see everything so well arranged.

We are also very grateful for the very, very prompt assistance that was provided when we misplaced our walking road book early in the walk. We believe that it was left at the Glanum site where someone quickly picked it up. One note here--we do not understand why we were initially given only one road book for the two of us. If we had had a second book, there would have been no problem! When we received the replacement, we were then given two booklets. Also, since we were not given the road book until we were leaving Avignon, we did not have access to any of those recommendations.

Our walks were really spectacular--both in Les Alpilles and the Luberon. Directions were good except for two things:
(1) the directions for Walk 1—Eastern Valleys and crests—should advise walkers that they might visit the Glanum ruins after they visit the Saint Paul de Mausole. Currently the option only lists the monastery. The walk then takes you away from the ruins. We had to circle back to the ruins after the walk when it would have made much more sense to see them before the rest of the walk.
(2) The only time the directions totally failed us was Walk 3—to l’Abbaye de Sénanque. We learned that other walkers with the same directions had problems with this, having to backtrack several times. The problem occurs when there is a reference to: “only 50m farther you reach the 2nd yellow hiking post with the same name: Abbaye de Sénanque. Here turn left and up a stone road La Pouraque.” There should be a direction that says to ignore the 1st yellow hiking post to the left in the parking lot and continue walking past the Eglise Abbataiale, Communauté, Hotellerie. We (and others) were very confused by the 1st yellow hiking post—since it was not referenced at all. We ended up taking an alternate path and walking up the paved road to reconnect with the directions at THE PASS. But we lost a lot of time trying to figure this out. And we learned that other walkers (on Country Walkers self-guided) had very similar experiences. So the directions should be fixed.

My sister and I fell in love with all of the locations where we stayed. The hotel in Avignon was very well situated and beautiful. Our hosts in St. Remy--Pierre and Armell--were particularly helpful and supportive. Breakfast there was the best. The most beautiful lodging was Le Mas de la Beaume in Gordes--absolutely spectacular! Wendy is a very caring and attentive hostess and the bedroom and in-suite bath are perfect. The hotel in Lourmarin is amusing with its modern, purple room and pictures of bathing beauties. They had by far the best linens and towels and, again, helpful staff. The Saint Cristophe in Aix gave us a great location and comfort. We did not like the hotel in Marsaille but it was a great location with very nice staff. The New Hotel's ground floor exterior appears to be burned out or something. Breakfast was sufficient but perfunctory. The reception area is just functional. Our room had someone else's clothes hanging in the bathroom and there were trash items on the floor that never got cleaned out while we were there.

The included dinners were all very special. Number 9 in Lourmarin was also a lot of fun. Our hostess at the Outsider in Gordes went out of her way to make us feel welcome when we arrived completely soaked from walking in a surprise thunderstorm. The rosé she recommended was the best we had in the two weeks.

Gordes, Les Baux, Lacoste are all so lovely. In Lourmarin we walked back to our hotel at night under the most beautiful cobalt blue night sky. We really loved St. Remy, especially on market day.

Self-guided walking tour of provence, France - May 5 - May 16, 2018

Traveler: Denise P. - Local specialist: Anthony Laplagne

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence,... read more

My sister planned this trip through kimkim. We enjoyed a fabulous walking trip of Provence, taking in the great wildflowers, the landscapes, the dining and friendly Provencal people. Our hosts at the various hotels were superb. Heather at Hôtel Cloître St Louis in Avignon was very helpful with tips and reserved a table for us at L'Epicerie where the staff was excellent and the food top notch. The hotel is beautiful and amenities spot on. At Hôtel Sous les Figuiers in St Remy-de-Provence, Pierre and Armelle went above and beyond to assist us. What a lovely setting to start our exploration of the area. Wendy at Le Mas de la Beaume was also very attentive and helpful. Hôtel Bastide de Lourmarin did not have an elevator which presented a bit of a problem with our heavy luggage but one of the staff (I did not get her name) jumped to our aid and brought luggage up and down for us. For our additional stays at Saint Christophe Hotel in Aix-en-Provence, we again found very helpful staff and comfortable room.
We were a bit disappointed with the New Hotel Vieux Port in Marseilles. The staff was helpful, the room was comfortable but it seems that management has allowed the property to deteriorate a bit into shabbiness. However, it was close to the spots we wanted to visit and we enjoyed our stay in this exciting city.
We did have an issue with the walking directions near the Sénanque Abbey. We had to improvise and we heard from other walkers with similar directions that the instructions are confusing. My sister will probably tell you more about this.
I also think that it would have helped if each walker was presented with the walking guide at the beginning of the tour or, even better, if the instructions had been sent to us prior to the trip.

Jamal

Sight seeing in the old city, Colombia - May 10 - May 14, 2018

Traveler: Jamal S. - Local specialist: Will Osolinsky

Pedro Salazar was an excellent tour guide to have. He was very knowledgeable about the city of Cartagena and helpful with lots of information.

Will Osolinsky was extremely helpful setting me up with information for my trip.

Will Osolinsky, local specialist, responded to this review:

Thank you! It was our pleasure to have you visit us in Colombia and look forward to the next time you're out this way. Take care, W

Visiting site of family origin in bitola, Macedonia - May 12 - May 15, 2018

Traveler: Ian W. - Local specialist: Jane Josifovski

Jane was prompt and very helpful in arranging our visit to Macedonia. lots of complications and requirements and a couple of changes to sort through but managed without any problems.
Our guide Nebo was fantastic! very accommodating to changes because I was sick and my partner had a sprained ankle but Nebo was great, very knowledgeable and completely flexible. we visited some amazing places, ate at some awesome restaurants and visited some great sights! he gets 5.5 stars!

Jane Josifovski, local specialist, responded to this review:

We are delighted to have You as our first clients and arrange Your tour of Macedonia, and we look forward to welcome You again!

Alex batchelor party, Slovenia - May 11 - May 13, 2018

Traveler: Owen B. - Local specialist: Miha Gantar

Miha and his team were incredible and really made our trip. They had incredible ideas for activities (MTB tour of Ljubljana, SUP on Lake Bled, hiking in Triglav NP) and always executed perfectly. Our trip was 3-4x as good for thier involvement. I recommend them without hesitation.

Miha Gantar, local specialist, responded to this review:

Hi Owen!
It was great having you here! Great group, fun trip and hopefully it was a good initiation to Alex' long-lasting happy marriage! :)
Thank you for coming and thank you for posting your kind feedback!
Best wishes to everyone!
Miha

Monique

Ghandruk trek - scenic 3-4 day trek through the annapurna foothills, Nepal - May 4 - May 7, 2018

Traveler: Monique L. - Local specialist: Prajwol Shrestha

Organizing and booking through Kimkim was easy and fast. I only contacted them online 5days before my travel and it was still possible to have an amazing 4day trip on the Gandruk trek! The journey was customized to my needs and I had a wonderful guide and porter. I just had to follow them and everything was taken care of. I had a lot of time to enjoy the mountains and the beautiful villages and did not have to worry about anything. Just perfect! The tea houses we stayed in were simple, but cosy and there was all I needed. Honestly a truly amazing experience and good value for money!

Prajwol Shrestha, local specialist, responded to this review:

Hi Monique,

It was a pleasure arranging the trek for you. Although the request was received in some last hour, everything was manageable and we are glad that you are very happy with the trip and our services. I hope we will get to meet again and plan another adventure for your next visit in Nepal soon.

Have a nice day.

Warm wishes from Nepal and NMMT.

Angela

Ausangate trek, Peru - May 4 - May 7, 2018

Traveler: Angela I. - Local specialist: Fiama Alarcón

We had an amazing trip to Peru thanks to Fiama and Andean Lodges! We did a 4-day trek through the Ausangate Region with guides Luis and Bruno who were very knowledgeable about the local area and culture and made sure we were well taken care of. The lodges were comfortable and clean and the staff were very accommodating. If you're looking for something off the beaten path, a trek in the Ausangate region with Andean Lodges is it! Thank you!

Fiama Alarcón, local specialist, responded to this review:

Thank you for your comments. If you love the mountains and are looking for a place that can connect you with nature and local culture, Ausangate is the best alternative. And the comfort of our lodges is the perfect complement to this unforgettable experience. We are glad that you enjoyed your trip with us, hope to see you again soon.

Angela

Active & cultural trip to peru, Peru - Apr 29 - May 8, 2018

Traveler: Angela I. - Local specialist: James Mackender

Quechua Treks did not disappoint! James, Mayra and Zac did an amazing job organizing our trip! This truly was a customized trip and they made it happen for us without any issues along the way. Accommodation, food, staff...all fantastic! Rolfi and Felix were our guides and both made our trip that much better! Everybody at Quechua Treks went above and beyond and made our trip that much more memorable. Thank you!

James Mackender, local specialist, responded to this review:

Hi Angela, was a pleasure to have you both yourself & Alex with us, hope to see you again another year!
Please keep in touch, best regards, James