Kimkim Trip Reviews

4.8
Based on 12,056 ratings
Read 12,056 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Ashley was great in arranging our trip to Vietnam & Cambodia.
Vietnam | Apr 19 - May 3, 2024

Andrew
Andrew R.
Australia | Reviewed on May 18, 2024
My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the... Read more

My wife and I were celebrating our 60th birthdays and this was a bucket list trip so we wanted it to be special. Ashley was great in putting together a hassle free trip just for us. We had a limited amount of time and she managed to include most of the highlights of Vietnam and Cambodia. The hotels were excellent and private guides were very informative and friendly. We especially wish to thank our guide in Siem Reap who provided an amazing experience taking us to the temples as well as the night markets and recommending various food to try. It was exceptionally hot and we were able to rearrange the day on the fly to avoid the hottest part of the day.
The drivers were excellent and made us feel relaxed so we could enjoy the scenery and we welcomed the chilled water each time we returned to the vehicles.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on May 18, 2024
Dear Andrew, Thank you so much for taking the time to share your experience with us! I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure! Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too! We would love to welcome you back in the future, and I... Read more

Dear Andrew,

Thank you so much for taking the time to share your experience with us!

I'm so thrilled to hear your trip to Vietnam and Cambodia was smooth and memorable. Making sure you were satisfied throughout the adventure of the wonderful 60th birthday anniversary was my absolute pleasure!

Thank you for your detailed nice words for our service. I'll pass the review on to the team and I'm sure they will really appreciate it too!

We would love to welcome you back in the future, and I will be here and more than happy to assist you! It was such a pleasure working together with you.

Warmest,
Ashley

Amazing trip to Morocco.
Morocco | May 8 - May 17, 2024

A
Andrew H.
Newark, NJ | Reviewed on May 18, 2024

We had an awesome trip to Morocco. Kimkim made planning very easy and they easily accommodated some complications including last minute changes. Our driver, Saad, was really great. We spent 112 days traveling all over the country and by the end he was like a member of our family. We learned so much from him and had a lot of fun with him. Overall, our Morocco trip was an amazing experience.

Local specialist: Ali Moujane

Megan, Winnie and Hassan are a winning team! ...
Morocco | Apr 24 - May 11, 2024

Marci
Marci R.
Mesa, AZ | Reviewed on May 17, 2024
Megan, Winnie and Hassan are a winning team! In the year and a half of planning it took to get this trip launched, Megan and Winnie were consistently respondent and patient through all the details and needs we had over time. Megan really listened to what I was looking for, adjusted the itinerary I had planned on my own, and provided all the sites we wanted. I can tell that she took the time to make the best itinerary for us. Winnie's ability to manage the fine details, always with a smile... Read more

Megan, Winnie and Hassan are a winning team! In the year and a half of planning it took to get this trip launched, Megan and Winnie were consistently respondent and patient through all the details and needs we had over time. Megan really listened to what I was looking for, adjusted the itinerary I had planned on my own, and provided all the sites we wanted. I can tell that she took the time to make the best itinerary for us. Winnie's ability to manage the fine details, always with a smile was greatly appreciated. I've worked with several partners of KimKim and I think this was the best of all 4.

As for Hassan, he MADE our trip. From the moment he stepped into the van, we became a mini-family. His presence and leadership made us feel well supported, protected and cared for in every way. He provided us with just the right amount of information as we travelled through the country. Both he and Lacksen were true professionals. If we needed anything, the two of them showed up in a whim. We could see that Hassan would do whatever it took to give us a satisfactory experience and in the end, it went well beyond our expectations. Truly flawless.

Minor change I'd suggest to the itinerary - give one more day to Fez and one less day in Tangier. Or cut Tangier out altogether. Going to Asilah was not worth a day; it felt like padding.

Also, for Megan - there was conflicting advice on the tipping. Winnie told us 100 per day for the driver/guide and you told us 50. The information in the guide said something else as well. I know it's up to our discretion but being consistent internally is recommended.

*The airport pickup was a mess. 4 of us had to take cabs - 2 of whom were alone in an unfamiliar country. My sister & I took a cab - even though the driver had our names. The owner of the transportation service was rude to me on the phone when I didn't ask my cab driver to turn around and go back to the airport.

Hotel Reviews
Hotel Odyssee Center
Casablanca

A good place and location for landing in Morocco. Close to the market.

Authenticity & Character
Location
Would have wanted to be closer to better food options
Staff
Very nice
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

FANTASTIC! We loved the historical nature of it, the warm pool, and the spa as well. Beautiful, serene courtyard.

Authenticity & Character
Location
Located right near the main square in the medina.
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

2/4 rooms had toilets overflowing. The room overlooking the ocean was fantastic but the rest of the rooms were not as nice. One person had to stay up very late so the plumber could finish working on the toilet. The hotel seemed a little sad. BUT, great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou
Kasbah Mohayut
Merzouga

Our room was too small - we could not open our luggage all the way b/c there was no space.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Loved the music at night, the food was delicious and the team serving us were very kind and friendly. We had the "royal tent" so I can't complain much. The water in the sinks was brown as was the water in the shower but we chalked it up to being in the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

STUNNING - a spot out of a Conde Neste magazine. Clean, friendly, and GORGEOUS from the recent remodel. No pool to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Casablanca City Center
Casablanca

Awful hotel - my sheet had blood stains on it, the air conditioner didn't work even after the repairman left, and the food was not good. DO NOT RECOMMEND.

Cleanliness & Comfort
Activity Reviews
Journey into a Luxury Sahara Camp
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ouarzazate to Erg Chebbi
Ouarzazate to Erg Chebbi
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Tour Fes with a Private Guide
Fes

The tour guide was perfect for Fez - he was intellectual and very proud of his city. It felt a bit like a shopping tour more than a historical tour so I would see if the tourists FIRST want shopping. Sometimes he didn't read the group - we were tired and so there was some information overload in the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Marrakech with a private guide
Tour Marrakech with a private guide
Marrakesh

Ismael was the best guide on our tour - fun, friendly, brilliant, knew just how much information to share.

Quality of Experience
Guides, Drivers and Staff
Transport
Hassan II Mosque
Hassan II Mosque
Morocco

Beautiful mosque - very interesting. Tour was too large to hear the guide.

Quality of Experience
Merzouga to Fes the Atlas Mountains
Merzouga to Fes the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class
Cooking Class
Morocco

OUTSTANDING in every way. One of the best parts of our trip. The women who led the class were wonderful and guided us with smiles the whole time. It felt like the setting was a magical paradise. Of course, the food was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Chefchaouen (guided)
Explore Chefchaouen (guided)
Chefchaouen

I could not understand this guide's English and he gave vague answers to many questions.

Explore Tangier & Asilah
Explore Tangier & Asilah
Tangier

I learned very little about Tangier from this guide. We had to pull information out of her. Most of the time she was on her phone and taking selfies. Sweet but immature and I would sadly not use her again but I hope you choose another female guide in the future.

Quality of Experience
Dinner with a local family
Dinner with a local family
Morocco

This did not happen but Hassan was kind enough to have us over at his family's home where we had lunch.

Local specialist: Megan Lower

Our trip to Morocco is amazing
Morocco | Mar 24 - Mar 29, 2024

D
Duyen P.
Singapore | Reviewed on May 18, 2024

Mohamed and his team are amazing. They were very responsive and helpful to arrange a customized itinerary for our group. The driver Abdo has good knowledge of the places he took us too. He was joyful and very helpful. Overall, we enjoyed our trip very much. Thank you for arranging this tour for us.

Local specialist: Mohamed El Asely

Portugal: Lisbon, Porto and nearby countryside
Portugal | Apr 27 - May 14, 2024

B
Barbara S.
Palo Alto, CA | Reviewed on May 17, 2024
We made our travel arrangements with João and found him to be very responsive and helpful. He also provided a road book with good suggestions for restaurants and additional things to do. We were also pleased with the guides he set up. Joel gave us a thorough overview of the Lisbon neighborhoods. We enjoyed seeing some sights in the northern part of the city (the bullfighting rink),the walk through the Alfama. and visiting a few scenic overlooks. We were glad he encouraged us to see Belem and... Read more

We made our travel arrangements with João and found him to be very responsive and helpful. He also provided a road book with good suggestions for restaurants and additional things to do. We were also pleased with the guides he set up. Joel gave us a thorough overview of the Lisbon neighborhoods. We enjoyed seeing some sights in the northern part of the city (the bullfighting rink),the walk through the Alfama. and visiting a few scenic overlooks. We were glad he encouraged us to see Belem and dropped us off there. Our guide Manuel gave us an enthusiastic tour of Porto. We especially liked learning about the architecture, including the visit to the Museu da Cidade. Glad we had a chance to visit the Bolhão market and hear some of Manuel's interesting stories about the history of Porto.
We had a great time on the visit João booked with Cork Trekking in the Alentejo - walking past the vineyards, the cork and holm oak trees, and learning about cork harvesting and production from our guide Celino. At the end of the day, it was nice to return to the peaceful and scenic lodging at Montimerso.

Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on May 18, 2024

Thank you, Barbara and Edward :) Hope to see you again!

Amazing Surprise Birthday Trip to Iceland!!!!
Iceland | Apr 20 - Apr 28, 2024

M
Mike R.
San Jose, CA | Reviewed on May 17, 2024
I had the idea to plan a surprise Iceland trip for my wife’s 50th birthday, and Duncan was phenomenal in every way to turn the idea into an amazing trip!! From the planning phase to answering any questions while we were there, Duncan was always extremely responsive, organized, and knowledgeable! We loved every aspect of our trip from going to the blue lagoon after we landed to the hotels (Hotel Budir was our favorite) to the ice cave and glacier tours to the waterfalls and hikes and... Read more

I had the idea to plan a surprise Iceland trip for my wife’s 50th birthday, and Duncan was phenomenal in every way to turn the idea into an amazing trip!! From the planning phase to answering any questions while we were there, Duncan was always extremely responsive, organized, and knowledgeable! We loved every aspect of our trip from going to the blue lagoon after we landed to the hotels (Hotel Budir was our favorite) to the ice cave and glacier tours to the waterfalls and hikes and restaurant recommendations (must go to Fridheimar - the tomato farm for an outstanding lunch) and our last couple days in the city. My wife had a wonderful birthday, and we loved our time there. Thank you, Duncan!!!

Local specialist: Duncan Campbell

A Memorable Trip
Spain | Apr 8 - Apr 21, 2024

J
Janet G.
Canada | Reviewed on May 17, 2024
Everything about this trip was memorable. Working with Yuri to craft our ideal tour was a pleasant experience. Based on our goals, he made recommendations which we took into consideration and communicated with him by KimKim email and a scheduled phone call. As active seniors with specific ideas of what we wanted to see (we did our homework), the group travel experience of other companies wasn't for us. But because we aren't as young as we used to be, having Yuri's recommendations of hotels,... Read more

Everything about this trip was memorable. Working with Yuri to craft our ideal tour was a pleasant experience. Based on our goals, he made recommendations which we took into consideration and communicated with him by KimKim email and a scheduled phone call. As active seniors with specific ideas of what we wanted to see (we did our homework), the group travel experience of other companies wasn't for us. But because we aren't as young as we used to be, having Yuri's recommendations of hotels, tours and guides gave us extra support on this trip and alleviated stress. We traveled to Madrid, Cordoba, Seville, Ronda and Granada -- Kim Kim arranged flight & train tickets. We really appreciated the driving service between some of our destinations because instead of navigating a rental car, we could relax and enjoy the scenery. We had a glitch but Yuri and the Kim Kim Team solved the problem. Familiarity with WhatsApp and, for Canadian travelers, having a local Esim was essential for us. Through food, art, wine and history tours we learned so much about the Andalusian culture and all guides were so generous with their time and knowledge. We do recommend that if your guide is not meeting you at the hotel, do exchange photos for ease of identification in crowded plazas. Also, in advance of a private tour, discuss what you are seeking to see and learn so that your guide knows more about your goals.

Hotel Reviews
7 Islas Hotel
Madrid

A great location in Madrid and walking distance to art museums, shopping and El Retiro Park. We enjoyed the hotel's artistic ambience, our quiet and spacious room and the professional and attentive staff. The breakfast room was bright and spacious, with an extensive selection and a barista who makes excellent coffee. Special thanks to Ruben at the concierge desk. Be sure to reserve at Angelita, a short walk away. Thank you 7 Islas!

Hotel Madinat
Córdoba

The cab driver dropped us off beside an orange tree and we walked 5 minutes through the narrow cobbled roads to the hotel and it was a wonderful introduction to the ancient neighbourhood. We were greeted with cold drinks and treats and escorted to our light and airy room. All staff were helpful and pleasant. The rooftop view is outstanding and breathtaking by night with a view of the Mesquita. We discovered Bar La Cavea and visited the Museo Arqueologico -- a good place to being your Cordoba experience. Walk the Puente Romano in the evening, visit the Jewish Quarter and the Mesquita, roam the winding passages -- all within walking distance from Madinat. We really enjoyed our 2 night stay.

Local specialist: Yuri Ihnatov

Fantastic trip of Morocco - First time with Kimkim
Morocco | Apr 17 - Apr 23, 2024

Sanjay
Sanjay G.
Newark, NJ | Reviewed on May 17, 2024
Our trip to Morocco planned by Megan was absolutely fantastic. In fact, totally exceeded our expectations. Megan customized our entire trip very carefully and thoughtfully keeping in mind both our needs and wishes. We had an excellent driver, Abraham Amdyaze, who was very respectul and courteous and happily took care of our small to big requirements. We highly recommend him. All the riyads/hotels were magnificient in each of the cities of Casblanca, Chefchaouen, Fes and Marrakesh we... Read more

Our trip to Morocco planned by Megan was absolutely fantastic. In fact, totally exceeded our expectations. Megan customized our entire trip very carefully and thoughtfully keeping in mind both our needs and wishes. We had an excellent driver, Abraham Amdyaze, who was very respectul and courteous and happily took care of our small to big requirements. We highly recommend him. All the riyads/hotels were magnificient in each of the cities of Casblanca, Chefchaouen, Fes and Marrakesh we visited. We had great time in each of these cities and learned about them through our local tour guides who were very knowledegable and professional. We cannot thank Megan and her team of Kimkim enough and highlty recommend them if you are travelling in a new country .

Local specialist: Megan Lower

My friends and I travel together every other ...
Albania | Apr 20 - Apr 28, 2024

Sue
Sue O.
Chicago, IL | Reviewed on May 17, 2024
My friends and I travel together every other year and we try to choose places none of us have ever been. We chose Albania as our destination as it was a new to all of us and the hotspot for 2024.
I am so glad we did. As we were researching we decided to get some expert advice and found Kim Kim and Drive Albania.
Ed helped us with our custom itinerary and had great suggestions. He quickly responded to all of our many questions.
Upon arrival in Tirana, Ed and our guide Margil picked us...
Read more

My friends and I travel together every other year and we try to choose places none of us have ever been. We chose Albania as our destination as it was a new to all of us and the hotspot for 2024.
I am so glad we did. As we were researching we decided to get some expert advice and found Kim Kim and Drive Albania.
Ed helped us with our custom itinerary and had great suggestions. He quickly responded to all of our many questions.
Upon arrival in Tirana, Ed and our guide Margil picked us up at the airport and made us feel comfortable. All of our hotels were comfortable, safe, and in great locations. They had great suggestions for lunches/dinners.
Margil was an excellent guide. He knew the history of the country very well. He was a safe driver on the mountain roads. Most of all he was personable and had a great sense of humor.
We enjoyed our trip very much. I would highly recommend Drive Albania and Margil as a guide.

Sent from my iPhone

Hotel Reviews
Art Hotel Rruga Kavaja

Great location, clean rooms, lovely breakfast.

Authenticity & Character
Location
Easy walking
Staff
Cleanliness & Comfort
Hotel Musée
Gjirokastra

This hotel had such amazing character. The owners were friendly and helpful. The hotel was in a great location. The breakfasts were delicious.

Authenticity & Character
Awesome!!
Location
Staff
So friendly and helpful
Cleanliness & Comfort
Hotel Panorama Kruje
Krujë
Authenticity & Character
Beach hotel
Location
Staff
Cleanliness & Comfort
Local specialist: Ed Reeves

A Trip Plan “Masterpiece”
Italy | May 5 - May 16, 2024

Troy
Troy J.
Newark, NJ | Reviewed on May 17, 2024
Caterina created a “Masterpiece” of an Italy trip plan for us. Recognizing that everyone has different interests and ways to travel, my wife and I commented several times throughout our vacation that we were amazed how well Caterina understood our interests and likes/dislikes of tour types, hotels, etc. Each hotel that we stayed at had the perfect amenities, room design and location for each stage of our trip. The details of the Trip Plan from length of stay at each location and the... Read more

Caterina created a “Masterpiece” of an Italy trip plan for us. Recognizing that everyone has different interests and ways to travel, my wife and I commented several times throughout our vacation that we were amazed how well Caterina understood our interests and likes/dislikes of tour types, hotels, etc. Each hotel that we stayed at had the perfect amenities, room design and location for each stage of our trip.

The details of the Trip Plan from length of stay at each location and the type/timing of our tours could not have hit the mark any better. The size of the tours (small groups or private) seemed as if she knew what would fit us better than even we would have done if we booked ourselves.

The local concierges and assistants that KimKim stitched together made intra-city and inter-city transport logistics run so smoothly it removed all stress in a usually stressful activity.

All the tour guides were top notch, especially our Rome guides for the Colosseum (Dennis) and Golf Cart (Valentina). Our private guide for Pompeii (sorry I lost her name) was a former Pompeii archaeologist and now a professor of archaeology was incredible. The winery tour and dinner was an experience of a lifetime!

Also, KimKim’s website platform is a breeze to plan and communicate with Travel Specialists. The format for tracking text communications and reviewing trip plan details was a valuable resource for us.

As stated at the start of the review, and in the spirit of all the amazing art we saw during our trip, Caterina created a Masterpiece of an Italy Trip Plan that fit us perfectly.

Thanks so much for an amazing experience,
Troy & Beth Jandrasitz

Hotel Reviews
47 Boutique Hotel
Rome

Great location, nice room. We enjoyed the roof top bar/restaurant for a drink and views.

Authenticity & Character
Location
It was centrally located for us to walk to key areas including Colosseum, Vatican City, and Trestavere. We like walking so while it wasn’t next to any of these areas, its location allowed for doable walks.
Staff
Cleanliness & Comfort
Hotel Villa Maria Pia
praiano

Nice hotel. They provided a balcony upgrade at no charge. Dock is nice, but stairs can be tricky to negotiate. The stairs going to street level are equally tricky. Breakfast area was very nice. Room was nice, if slightly small. The tub/shower access was a bit tricky as well - we were ok with it but some individuals with slight mobility issues would have a challenge.

Authenticity & Character
Can’t think of many hotels with a dock like theirs. Ceramic decor was beautiful.
Location
Bus stop right by hotel is a big plus.
Staff
Helpful with local transport. When my wife and I decided to have a picnic dinner on our balcony, the restaurant worked provided a wine bottle opener and glasses
Cleanliness & Comfort
Air handler mini split was difficult to get room temp correct. Awareness of the unit’s fan was slightly bothersome, but not a showstopper either.
Palazzo Castri 1874
Florence

Nice room and view of courtyard. Bed was comfortable. The overnight Front desk reception worker (Raniero) went out of his way yo assist me when a need some minor medical assistance - he was great!

Authenticity & Character
Nice room and bathroom. Very upscale feel to it. Breakfast was very good.
Location
Decent location (could have been a bit closer to town center), but the main issue was significant road construction currently occurring.
Staff
See comment on front desk worker (Raniero) above
Cleanliness & Comfort
Hotel Splendid Venice - Starhotel
Venice

Concierge was helpful in changing our room when it was confirmed that the room A/C thermostat was not operating. A front desk worker first appeared to question our need to change rooms, but the concierge stopped it immediately and said we needed a room change, it was resolved with an impressive room upgrade.

Authenticity & Character
Location
Just seemed perfectly located for us.
Staff
See comment above
Cleanliness & Comfort
5 stars of the first room’s thermostat was operational
Activity Reviews
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Small group tour of Colosseum with Arena access, Palatine Hill and Roman Forum
Rome

Dennis (tour guide) was very knowledgeable and entertaining. Timing of the tour = just right; size of group = just right

Quality of Experience
Guides, Drivers and Staff
Transport
No transportion needed to get to Colosseum. It is a walking tour
Small group tour of Rome highlights by Golf Cart (6 people - 3 hours)
Small group tour of Rome highlights by Golf Cart (6 people - 3 hours)
Rome

Valentina was great. She took us off the beaten path for a portion of the tour which was nice. Golf cart was comfortable. We are both very mobile but this tour would seem perfect for individuals with mobility issues. One thing that would have been nice is if we could have toured closer to bottom of Spanish Steps, The cart took us past the top of the steps, but that is not the classic view.

Quality of Experience
Guides, Drivers and Staff
Transport
Golf cart was comfortable
Admission tickets - Vatican Museums and Sistine Chapel - skip the line
Admission tickets - Vatican Museums and Sistine Chapel - skip the line
Rome

We felt the museum and Sistine Chapel is overcrowded with people and the artwork just jammed onto any wall space. Flow seemed disorganized. The skip the line tickets worked fine and it is critical to get these to avoid long wait. Even the skip the line was a bit disorganized.

Quality of Experience
Not sure how to reduce crowds. Better signage of tour flow in the museum would help
Guides, Drivers and Staff
N/A
Transport
N/A
Train Rome/Naples with transfers and 2h guided tour in Pompeii
Train Rome/Naples with transfers and 2h guided tour in Pompeii
Italy

Transfer to train was a breeze. Pick up in Naples as well. Pompeii tour was unexpectedly incredible due to an amazing tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Small group tour of Capri by boat (7 hours - max 12-14 pp)
Small group tour of Capri by boat (7 hours - max 12-14 pp)
Italy

Tour around Capri was beautiful. Time spent on island was just right.

Quality of Experience
Guides, Drivers and Staff
Transport
Expertise of boater was impressive with ability to back into various coves for close views.
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

Amazing tour of art at the Accademia. We found this museum much better organized that Vatican Museum.

Quality of Experience
Guides, Drivers and Staff
Tour guide was extremely knowledgeable about Renaissance Art and Architecture. General questions about more “touristy” things did not seem to interest her - when asked about locations of operating wine windows she said there weren’t any. Later we found out there was and actually enjoyed that unique experience.
Transport
N/A
Admission tickets - Uffizi Gallery - skip the line
Admission tickets - Uffizi Gallery - skip the line
Florence

Amazing museum!

Quality of Experience
Guides, Drivers and Staff
N/A
Transport
N/A
Best of Siena and San Gimignano tour from Florence with dinner
Best of Siena and San Gimignano tour from Florence with dinner
Italy

Winery tour made the trip. The winery property was beautiful and the dinner was a great experience. This tour was the best highlight of many highlights of the vacation

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Entrance fees to doge's palace and Saint Mark's basilica
Entrance fees to doge's palace and Saint Mark's basilica
Venice

The tickets for self guided tour was perfect timing for us as we were beginning to hit our limit on museums. So perfect timing to enjoy this an an abbreviated short tour time.

Quality of Experience
Guides, Drivers and Staff
N/A
Transport
N/A
"Bacari" local street food tour
"Bacari" local street food tour
Italy

Beatrice made this tour fun and interesting. She has excellent knowledge of Venice.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Venice Gondola Ride
Venice Gondola Ride
Venice

A must do. The gondolier however had no interaction with us at all.

Quality of Experience
Guides, Drivers and Staff
Transport
ACTV 1 day Transport VENEZIA DAILY PASS
ACTV 1 day Transport VENEZIA DAILY PASS
Venice

Nice tour of the Grand Canal - worth the 45 mins to see the city from the Grand Canal

Quality of Experience
Guides, Drivers and Staff
Transport
Can be crowded as people use this to transport themselves to hotels, etc.
Local specialist: Caterina Belvedere

One of the best trips we’ve ever taken
Greece | May 1 - May 11, 2024

Anastasia
Anastasia M.
Italy | Reviewed on May 17, 2024
We had an incredible trip organized by Rebecca. The hotels and restaurants were terrific. She was very professional and timely in her responses. The highlight of the trip was the time we spent with George, our guide through our trip in mainland Greece. I can’t say enough about his knowledge and his kindness, and how he went out of his way to be kind to our son and to ensure we had the best experience possible. I will be forever grateful to him. My only word of caution would be... Read more

We had an incredible trip organized by Rebecca. The hotels and restaurants were terrific. She was very professional and timely in her responses.

The highlight of the trip was the time we spent with George, our guide through our trip in mainland Greece. I can’t say enough about his knowledge and his kindness, and how he went out of his way to be kind to our son and to ensure we had the best experience possible. I will be forever grateful to him.

My only word of caution would be to try find “official” guides at the sites who really know what they’re talking about. I am a Greek history nerd so I was a little annoyed when my otherwise lovely tour guide painted a too-rosy picture of ancient medical care at the Temple of Askplepius, when I know the true picture was more complex. Similarly, even when we showed we had more knowledge than he expected, our Parthenon tour guide was unable to veer from his scripted tour and find new things to teach us and engage us. On the other hand, our guide at the Temple of Poseidon was fantastic and it was clear he had been trainedr in this field and truly knew what he was talking about. All the guides were very personable however, so I’m just pointing this out for history nerds like me.

My family had an amazing trip and it was truly money well spent. Thanks again to Rebecca and her team.

Local specialist: Rebecca Skevaki

Slovenia, Istria, Trieste Triple Delignt!
Slovenia | May 3 - May 15, 2024

B
Brian L.
Newark, NJ | Reviewed on May 17, 2024
Nikola, our local specialist, was the very best! We did a self-drive 2 week tour around Slovenia, Istria and Trieste. Flawless execution in planning the trip, an amazing App to follow during the trip of directions, sites, hotel and restaurant reservations, etc, with outstanding daily follow through to ensure that each day's activities and reservations were correctly handled and in place. Nikola was always pleasant every step of the way. We would recommend him without question for trip... Read more

Nikola, our local specialist, was the very best! We did a self-drive 2 week tour around Slovenia, Istria and Trieste. Flawless execution in planning the trip, an amazing App to follow during the trip of directions, sites, hotel and restaurant reservations, etc, with outstanding daily follow through to ensure that each day's activities and reservations were correctly handled and in place. Nikola was always pleasant every step of the way. We would recommend him without question for trip planning in Slovenia and Croatia and Trieste! Thanks for a memorable holiday!!

Hotel Reviews
Hotel Heritage
Ljubljana

Great location. Very friendly staff. outstanding breakfast. A historic hotel in the center of town. Only feedback from us: the room was a bit small and cramped, including bathroom

Authenticity & Character
Location
The very center of the old city
Staff
Cleanliness & Comfort
Hotel Plesnik
Solčava

What a view of the Julian Alps and the Logar Valley from our room! Room was spacious and lovely. Staff were pleasant and helpful. Our dinner there as more "traditional' and 'fussy' in Slovenian cuisine. Though tasty, we do prefer more modern cuisine. That is a personal preference.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Penzion Berc
Bled

Lovely large room and bathroom. Walking distance within minutes to Lake Bled and its surroundings. Had a nice 'Alpine' charm to it. The restaurant which we dined in once was delicious -- all very well prepared. Great and varied breakfast too. Very pleasant staff at reception, in restaurant and the owners.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dobra Vila
Bovec

A beautiful boutique hotel in a beautiful setting surrounded by mountains. The room was lovely with views from all windows. We were disappointed in the bathroom. It contained a claw foot tub with a hand held shower, but did not contain either stand up in the tub for showering or a stand alone shower. As tall people who are used to showers, this was a disappointment. Their breakfast was amazing in how it was beautifully displayed and the quality and the choices. Staff were lovely!

Authenticity & Character
Location
The nicest place in Bovic, in our opinion!
Staff
Cleanliness & Comfort
The Melegran
Rovinj

The best location in the Old Town on a quiet street. Very atmospheric to be in old quarters with its rooms in several separate entrances around the reception. Staff were wonderful. A bit difficult to find the distant parking area, but the staff were outstanding in picking us up with electric cart to take us into the Old Town and to the hotel (one cannot drive into the Old Town), as well as o n departure taking us with luggage back to car. Our first room had issues in that the hotel key to turn on lights resulted in dimming out to nothing after a few minutes! While this could not be repaired, there was a similar room next door that we were able to move into and that worked well. Room was charming and adequate size (not spacious); the bathroom was a bit small for two adults.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Lipica Stud Farm
Visit Lipica Stud Farm
Slovenia

Who knew this existed in Slovenia?!?!? We were certainly aware of the Spanish Riding School in Vienna from past European trips. Very interesting tour! We appreciated the private tour as we saw lots of group tours while were there that appeared to be crowded. Our guide was very informative. She told us about the show and offered us the opportunity to attend it for an additional 7 euro per person (above what had been paid for the private tour) We were lucky enough to have our tour on a Friday afternoon, right before the horse show which is only offered then (or perhaps at one other time in the week?). This was most enjoyable!!!

Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Ljubljana
Private Walking Tour of Ljubljana
Slovenia

Our guide (?Ekelena? -- pardon the spelling!!) was terrific -- knowledgeable, nice, informative and did cover all the highlights in the given time. We would certainly recommend her for others!

Quality of Experience
Ljubliana is a wonderful strolling town
Guides, Drivers and Staff
Discover Bled Town and Enjoy Pletna Boat Ride
Discover Bled Town and Enjoy Pletna Boat Ride
Bled

Our guide (also ?Ekelena? by name!! -- excuse the spelling!) was terrific. Very knowledgeable and taught us a lot about the history of Slovenia, Croatia and the former Yugoslavia (and of Tito). Not sure there is much in Bled itself for a guide to expound upon (unlike eg Ljublijana or Trieste) , but she filled the time with teaching us about other things. The Pletna boat ride is a bit touristy but the only way to get to the very interesting island and church. We enjoyed sitting down there in cafe and having coffee and traditonal cake with her.

Quality of Experience
Guides, Drivers and Staff
Private Walking Tour of Trieste
Private Walking Tour of Trieste
Trieste

Demian (?spelling) was an outstanding guide. We learned so much about the history of Trieste and Istria in a well balance way of understanding its complex history. He spent a bit more time than the allotted time to show us as much as possible. Friendly, intelligent and with good humor, Demian (as a Slovenian with a personal history for Istria and Trieste going back to his grandparents, etc) made this beautiful city come to life for us . This was our favorite tour of the entire trip for sure!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nikola Vojvodić

Amazing journey!!
Japan | Apr 28 - May 11, 2024

Jolija
Jolija R.
the Netherlands | Reviewed on May 17, 2024
Visiting Japan was a lifelong dream of ours. Since we’ve been together, we’ve talked about it, dreamt about it, and saved money for it. Finally, after 20 years, we decided to make it happen. Initially, we considered planning a self-guided trip, but after attempting to organize a two-week itinerary, we felt overwhelmed and decided to seek professional help. We found KimKim online after reading numerous positive reviews, and it turned out to be a fantastic decision. Our trip organizer, Fei,... Read more

Visiting Japan was a lifelong dream of ours. Since we’ve been together, we’ve talked about it, dreamt about it, and saved money for it. Finally, after 20 years, we decided to make it happen. Initially, we considered planning a self-guided trip, but after attempting to organize a two-week itinerary, we felt overwhelmed and decided to seek professional help. We found KimKim online after reading numerous positive reviews, and it turned out to be a fantastic decision.

Our trip organizer, Fei, was amazing. Her attention to our needs and her involvement made the trip easy and worry-free. Fei was always present and responded quickly to any questions we had. Thank you, Fei, for everything!

We also want to mention our great guides who gave us their undivided attention. First, Yumi in Tokyo: we greatly enjoyed our conversations about the Japanese language and its intricacies. Then came Yuki: thank you for your wonderful sense of humor and the thoughtful gifts! My book for temple stamps is now full. Even though Mount Fuji didn’t show her face, we had a fantastic time and shared many laughs.

To Son, who showed us around Kyoto and Osaka: thank you for the deep and interesting conversations about history and religion, and for taking us behind the temples! In Osaka, we cannot forget Tea. During the Foodie tour, he left us with smiles, full bellies from the incredible food, and great conversations about movies. We even enjoyed a drink together after the tour.

In Hiroshima, we had Masako, who provided a very detailed and informative day. Thank you!

Overall, it was an unforgettable journey. Thank you, everyone! We left with full hearts, full stomachs, and a wealth of new knowledge. KimKim was worth every cent.

Local specialist: Fei He

Amazing trip to Jordan
Jordan | Apr 28 - May 14, 2024

DOUGLAS
DOUGLAS T.
Tampa, FL | Reviewed on May 17, 2024
I have wanted to go to Jordans for almost 40 years. I have lived in the Middle East and traveled and worked in many of the countries but I never had a business reason to go to Jordan and then when I retired it just never seem to work out. I had a sudden schedule opportunity to fit in a couple weeks in Jordan and I contacted Kim Kim. I told them what I was interested in since I'm a history buff and also a seasoned amateur archaeologist. They responded almost immediately and put together a... Read more

I have wanted to go to Jordans for almost 40 years. I have lived in the Middle East and traveled and worked in many of the countries but I never had a business reason to go to Jordan and then when I retired it just never seem to work out. I had a sudden schedule opportunity to fit in a couple weeks in Jordan and I contacted Kim Kim. I told them what I was interested in since I'm a history buff and also a seasoned amateur archaeologist. They responded almost immediately and put together a fabulous itinerary and got me a guide that just couldn't have been better.

What Kim Kim has always done well for me is to know the local market and be able to find resources. In this. In this case they put together an itinerary together with Flow Travel of Jordan travel, and found me an archaeologist as a guide. The guide, Amer Bdour, was absolutely perfect for my needs. He was well-versed in the history of the sites that we went to and since he had worked with the Archaeology Directorate he knew the archaeological history of the sites as well. Archaeology is never static, there's always new discoveries that are changing viewpoint on historical events and sites. Amer and I had some delightful conversations and debates about the wonderful sites that we visited

Petra is the big tourist draw in Jordan, and certainly the two days we spent wandering around Petra or amazing. But Jordan is much more than that. The neolithic sites go back to almost 10,000 years BCE. Historical chronology from the time of Christ onward includes amazing transformations between Nabatean, Greek, Persian, Roman, Byzantine, Crusader, and Muslim empires. It was fascinating to visit the various sites and see the evolution represented in architecture and iconography.

I also have a particular interest in TE Lawrence in the Arab Revolt during WW1. The schedule had me visiting four places where there's good historical evidence that Lawrence was there, including his office in the ancient Al-Asraq Castle. Amer understood how important that was to me and went out of his way to make sure I had enough time at these sites. I also got to talk and interact with some of the Bedouin tribe members whose tribes were part of the Arab Revolt. This is very real history to them and I remember one of the Bedouin tribesman telling me with pride that his grandfather rode with Lawrence in the attack on Aqaba on 1917.

We did include some non-historical sightseeing at Wadi Rum and the Dead Sea. I will most likely come back with my wife next time and will probably do a more nature focused trip. There's no doubt I will arrange this trip yet again with Kim Kim

Hotel Review
Petra Marriott Hotel
Wadi Musa

The trip Kim Kim arranged for me included wonderful accommodations. The only exception was the Petra Marriott. I am a Marriott BonVoy member and I stayed at Marriott before and after Petra. Those before and after hotels were great.However, I thought this hotel was not at all customer focused. It started when they put me, a single person, in a room with three beds. There's no reason for this since occupancy at hotels his way down right now to do the drop in tourism. In addition the room was shoddy; wi-Fi didn't work well, the air conditioning unit was so loud it was difficult to sleep, they gave me a room with a view of the parking lot. Twice I said something about my disappointment and in one case the management person just turned around and walked away. I don't think this hotel is representative of Marriott in general, but having run service organizations, it's in need of some different management.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Amina Yanarsaeva

One of our best trips
Costa Rica | May 11 - May 16, 2024

Iqbal
Iqbal R.
Houston, TX | Reviewed on May 17, 2024
The trip went well, way beyond expectations. We thoroughly enjoyed every moment of the trip. I was a little apprehensive about going there due to concerns about possible safety issues in Latin America. Still, my daughter researched and found that Costa Rica is indeed very safe, like any European country. From the day we landed to the day we departed, the Serendipty tour was extremely well organized. The pick was smooth. All excursions started on time. All drivers were courteous and spoke... Read more

The trip went well, way beyond expectations. We thoroughly enjoyed every moment of the trip. I was a little apprehensive about going there due to concerns about possible safety issues in Latin America. Still, my daughter researched and found that Costa Rica is indeed very safe, like any European country. From the day we landed to the day we departed, the Serendipty tour was extremely well organized. The pick was smooth. All excursions started on time. All drivers were courteous and spoke fluent English. We went to Arenal, Fortuna area, followed by Monteverde, and back to the Papagayo area. All the guides were excellent. The hotels were way beyond our expectations with excellent breakfast. Two lunches and two dinners were included. Bryan, Nancy, and the Wilman team were in constant touch with me. Response to any of my texts was instant! Highly recommended

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on May 17, 2024

Hello Iqbal,

I'm delighted to learn that your journey to Costa Rica surpassed your expectations!

Thank you for sharing your wonderful experience, and I wholeheartedly join you in recommending this unforgettable adventure!

It was my pleasure to assist you throughout this process.

Perhaps you'll consider visiting Costa Rica again in the future!

Pura Vida!
Bryan Leon,
Serendipity Adventures, Costa Rica🦀

Kim Kim did a fantastic job planning a multistop / complex trip. 10/10
Thailand | May 6 - May 10, 2024

Charlie
Charlie T.
Dallas, TX | Reviewed on May 17, 2024
Tina, our local specialist from Kim Kim, took our basic desires and turned it into an magical week in Thailand. Without fail every flight, transfer, meeting and accommodations were handled flawlessly and every person on our journey that she had setup was very professional and fully ready to assist us in every way. While I was sceptical because I had found them online and my introduction to Kim Kim was only though reading reviews and on line reputation reports, we were very pleasantly... Read more

Tina, our local specialist from Kim Kim, took our basic desires and turned it into an magical week in Thailand. Without fail every flight, transfer, meeting and accommodations were handled flawlessly and every person on our journey that she had setup was very professional and fully ready to assist us in every way. While I was sceptical because I had found them online and my introduction to Kim Kim was only though reading reviews and on line reputation reports, we were very pleasantly surprised by the details of the planning/scheduling's and the constant communications throughout the entire process and during the trip. Thank you Tina for your expertise and assistance, you did a excellent job for us.

Charlie and Karen
Katy, Texas
USA

Hotel Review
SAii Phi Phi Island Village

Excellent location and fantastic staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo

Months ago, Patricia took the information pro...
Spain | May 9 - May 16, 2024

L
Linda W.
Seattle, WA | Reviewed on May 17, 2024
Months ago, Patricia took the information provided as to the type of places we like to stay, in our case, more on the boutique hotel side and perfectly situated us in several towns and cities. She also made suggestions as to what to see and do while on our Mediterranean drive from the Costa Brava all the way to Marbella on the Costa del Sol. The guides provided were excellent, on time and even provided more than was necessarily required. Aina showed us Montserrat and the beautiful wine... Read more

Months ago, Patricia took the information provided as to the type of places we like to stay, in our case, more on the boutique hotel side and perfectly situated us in several towns and cities. She also made suggestions as to what to see and do while on our Mediterranean drive from the Costa Brava all the way to Marbella on the Costa del Sol. The guides provided were excellent, on time and even provided more than was necessarily required. Aina showed us Montserrat and the beautiful wine country to the northwest of Barcelona. She was personable and knowledgeable; we enjoyed her very much. The same for Daniel in Valencia. That said, the boat ride in Albufera was nothing and would not recommend it; however, the paella experience and time with Daniel was very good, both in Albufera and Valencia. I have already recommended KimKim several times to other travelers. Thank you, we may meet again!

Local specialist: Patricia Marques

Great overview of Morocco
Morocco | Apr 11 - Apr 21, 2024

Beth
Beth M.
Myrtle Beach, SC | Reviewed on May 17, 2024
what an unbelievable trip and what a great tour group! We had Faissal with us every day (and he was an excellent guide and driver) and then we had local guides with us at each specific location as well. All were extremely kind and knowledgeable. The walking tour of the medina in Marrakesh with Siad was a perfect start off with discussions of local customs and history. The hike up Mt. Toubkul with Youssef was extraordinary, and a great look into Berber life in the mountains. My personal... Read more

what an unbelievable trip and what a great tour group! We had Faissal with us every day (and he was an excellent guide and driver) and then we had local guides with us at each specific location as well. All were extremely kind and knowledgeable. The walking tour of the medina in Marrakesh with Siad was a perfect start off with discussions of local customs and history. The hike up Mt. Toubkul with Youssef was extraordinary, and a great look into Berber life in the mountains. My personal favorite was the time in the Saraha (camels, Nomads, ATVs.....awesome) and finishing it up on the ocean in Essaouira was a perfect finish. All of the riads/hotels were exquisite, the food incredible and the people, amazing. If you are even a little hesitant about travelling in a new country I cannot recommend KimKim enough - I will DEFINATELY be using them again.

Hotel Reviews
Palais Sebban
Marrakech

a perfect location in the medina - safe, clean and friendly. breakfast was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refuge Toubkal les Mouflons
Imlil

much larger and solid structure than what I was expecting. a welcome resting spot for tired hikers. the scenery is unbelievable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Jnane Imlil
Imlil, Asni Marrakech

incredibly comfortable and beautiful - i only wish i had more time at the location. The owner and staff are incredibly friendly and helpful. One thing to note - there are no banks or ATMs in this entire region...this hotel does accommodate PayPal which was a blessing as everywhere else is cash only. Be sure to plan ahead with regards to payments

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

you will want to be sure to stay here at least 2 nights....it's an amazing spa-type atmosphere with the most unbelievable garden and pool area. Bed was so comfortable i was sad to leave it in the morning

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

magical is all i can say. tents are really like studio apartments - very comfortable, no sand inside anywhere. food was perfect, staff amazing, location....well, you just have to go to see it, words cannot describe

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely

The Best Experience
Switzerland | May 3 - May 16, 2024

Nicole
Nicole N.
Walnut, CA | Reviewed on May 17, 2024

Amandine was absolutely the best when it came to planning our trip! We are so thrilled in our experience with her and the KimKim team, their attention to detail, and ability to work around our ideas to create the perfect honeymoon. Everything from our formal group tours to the days where we had self-guided experiences were outlined and given to us in our minute-by-minute itinerary. Amandine and her colleagues were also kind enough to check in on us during our trip to make sure everything was going to plan. All of our hotel stays and events matched and exceeded our expectations!

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on May 17, 2024

Bonjour!
Thank you for sharing this wonderful review about your honeymoon! I'm so glad to read you enjoyed your experience from Switzerland to Germany through Italy :)
Thank you for trusting Kimkim and providing us with the opportunity to organize a wonderful trip for you both!
I wish you both all the best!
Best regards,
Amandine

Manuel our guide in Cusco was fabulous! Very...
Peru | Apr 27 - May 10, 2024

Hilary
Hilary P.
Canada | Reviewed on May 16, 2024

Manuel our guide in Cusco was fabulous! Very knowledgeable, helpful and a lot of fun.
We had a packed itinerary which suited our group.
The food tour in Barranco was very well organized and our tour guide was great.
The amazon experience was amazing and we thoroughly enjoyed it.
Our transfers were bang on. Everything was well organized. .
Thoroughly enjoyed Peru and it’s people

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 17, 2024

Hi Hilary,
Thanks for taking the time and leave us your comments. I'm happy to know that you enjoyed your trip to Peru. I'm sharing this with Lisbeth, Manuel and with the rest of our team.
Hugs from all the Andean Travel Experience family!
Liz.