Kimkim Trip Reviews

The locations that were selected for our journey hit everything we were looking for: spectacular views, gorgeous waterfalls, incredible landscapes, lots of water, and of course - amazing views of the Northern Lights. All of the tours planned were fun and had knowledgeable, friendly guides that really set the tone. Our hotels and cottages were unique, had amazing views, and were in great locations. And the whole team at KimKim was really thoughtful and easy to work with.

Taylor worked with me to plan our trip to Norway. She was always available and was more than knowledgeable about the not only our wish list but other equally intriguing side trips.
I never waited more than 24 hours to get a response to any questions I had. Her recommendations rounded out our incredible itinerary.. while we were able to give her a sizable budget, she never deliberately exceeded or sought out activities and housing at the very top of the budget.
Overall, I enjoyed working with Taylor and have no suggestions for her performance.
My only recommendation relative to KimKim and this trip is to provide a less congested program for gathering and delivering information. This is relative to easier/clearer information regarding venues and for obtaining traveler information. Everything became clear once we could access the app. By the way, wonderful app!
We will use your agency again and will look forward to interacting with Taylor again.

Hotel Reviews

Scandic Ishavshotel

Tromsø

Authenticity & Character

Location

Cleanliness & Comfort

Thon Hotel Rosenkrantz

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fløibanen Funicular Ticket

Bergen

Cultural Walk with a Local

Bergen

Guide was an excellent historian.

Self-Guided Bergen Exploration

Bergen

Olman and his team put together a trip that we could not have done ourselves. I had a pretty good idea of what we wanted and looked at doing it myself. But without the local knowledge and connections, it would have been difficult at worst and most likely impossible.

We wanted upscale hotels and they were in fact amazing. The excursions also were perfect - exactly what we hoped for. Local transfers were great. Everything was seamless and no stress.

The only negative is the destinations were rather far apart. Driving in Costa Rica is challenging. The roads are narrow and mostly two lane. Traffic is terrible. So perhaps it would have been possible to find venues closer together (or maybe not - hard for us to know).

Hotel Reviews

Makanda by The Sea Hotel Adults Only

Manuel Antonio

Fabulous. Wonderful views and pools.

Authenticity & Character

Location

Close to the national park. VERY far from the previous hotel and far from the airport.

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Our own pool! Volcano view! You'll love this place. Can't recommend highly enough.

Authenticity & Character

Location

This hotel was close to ziplining, coffee, and volcano. Set off by itself away from the crowd. In a perfect world it would be closer to the airport but what can you do.

Staff

Cleanliness & Comfort

Hampton by Hilton San José Airport

Alajuela

This is exactly what you want. Five minutes from the airport. Reliable, easy to locate shuttle that goes every 15 minutes on the button. Free breakfast. No frills but very nice, clean, and US standard.

Authenticity & Character

You aren't looking for authenticy and character from an airport hotel.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Tram, Ziplines & Sky Walk Adventure

Arenal/La Fortuna

just what we hoped for

Quality of Experience

Guides, Drivers and Staff

Transport

El Silencio Volcano Hike

Arenal/La Fortuna

The hike we did was great. The second half fell through

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee, Chocolate & Sugar Cane Farm Experience

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was amazing for the three couples that celebrated our 50th wedding anniversary with us! Starting at Falling Leaves resort with Paula (just the best), that sent us off to beautiful tropical paradise of Mayan ruins with our wonderful guides Jacer at Caracol, Lewis at Xunatuich & Jorge at Tikal. They were all very well informed, fun & educational! On to cave tubing a very special treat! Victor was a great guide.
Then our last several days were spent on the island/Peninsula of Ambergris Caye in San Pedro at Ramons resort! What a perfect end to a perfect trip! White sand beaches, 80 degrees of warm balmy weather, snorkeling, eating great food....! What is not to love about this kind of treatment from a people who care about you & your vacation. I can only tell you how much Alex as our travel coordinator worked on this trip to make our dreams come true! He exceeded every expectation that we had, the trip for all of us will be forever in our memories & will be discussed, praised & all the "remember when's" with our special friends that celebrated this event with us! Go to Belize it was magical!!!
And if you need help Alex with KimKim are right there waiting for you to help with amazing guides, lodging, transportation.... They made the trip everything it was!!!!
Thanks to all who helped us on this journey of our 50 anniversary!
Forever grateful
Neil & Marcie

Great Trip! Lots of fun and very interesting. We had a wonderful time in the Galapagos. Our guides Vivienne and Ricardo were very nice and informative. Our guide for the snorkeling trip was very good as well but I can't remember his name. We saw lots of wildlife both on land and sea. Our accommodations at Blu Galapagos were perfect. This is my 2nd trip through Kim Kim and it is really been a pleasure having the trips tailored to what you want. Paul was a great local specialist, very responsive and answered all of my questions in a timely fashion.

Sailing with Dave in Sydney Harbour was a highlight. Blue Mountain tour/hike with Larry and kayaking to Goat Island also fun.

We really enjoyed Buko Resort, I forgot to mention in my Google review Ritchelle at Buko but she was AMAZING. Overall, we enjoyed the Philippines, though we were only here a week. The KimKim team put together a good tour of the islands and overall enjoyable experience.

My family had an incredible trip! Everyone we met and worked with was so friendly and knowledgeable. Henyn, our guide in Marrakech, kept our kids (7 and 9) engaged. We spent a night glamping in the Agafay mountains, which was a perfect reset for the kids. We got to see how a Berber family lives, ride camels and quad bikes, and even swim! Along the way, Hakim, our driver Khalid, and all our guides gave us helpful tips for navigating around.

Hotel Reviews

Oxygen Lodge Agafay

Agafay

We loved it here! The tent was spacious and we enjoyed all the activities

Authenticity & Character

Location

The roads getting here were a little rough but that was part of the adventure!

Staff

Everyone was extremely friendly! And one worker found us at the pool after we checked out to return an EarPod we had accidentally left in the room!

Cleanliness & Comfort

It was spotless

Médina Charme Riad & Spa

Marrakesh

This riad is absolutely gorgeous! We had 2 separate adjacent rooms (kids 7 and 9 stayed in a room together) and we enjoyed coming back to the riad to drink tea and play card games. The caretakers Nabil and Yousef clearly take pride in their riad. Yousef particularly was so good with the kids and we enjoyed playing card games together! We would definitely come back, and when the weather is warmer so we can swim in the pool! (It was cold in Feb)

Authenticity & Character

The design and decor was beautiful

Location

It’s in the Medina but off the street so we didn’t hear outside noise, but it was close fo everything

Staff

Everyone was kind and patient with the kids! Partially Yousef, who went out of his way to spend time with the kids

Cleanliness & Comfort

Activity Reviews

Afternoon Guided Tour in Rabat

Morocco

Our guide Yousef was extremely knowledgeable and showed us around the beautiful city of Rabat!

Quality of Experience

Guides, Drivers and Staff

Morning Guided Tour in Casablanca

Morocco

We had a tour of the mosque and I would absolutely recommend scheduling this to see the inside!

Quality of Experience

Aw

Guides, Drivers and Staff

Sunset Camel Ride in Agafay

Morocco

Loved it

Quality of Experience

Guides, Drivers and Staff

Transport

Quad Ride in the Stone Desert of Agafay

Morocco

This comes up as my kids’ top highlight of our trip! Our guide was great with the kids and with me - who was very nervous to drive these! The scenery was gorgeous!!

Quality of Experience

Guides, Drivers and Staff

Transport

Atlas Safari in Agafay and the High Atlas Mountains

Morocco

Our guide Abdoo made this a memorable excursion. He was so knowledgeable about the area. We reallly enjoyed lunch in the Berber house - the family was so gracious and the food was delicious!

Quality of Experience

Food

We had tea, coucous, tagine and veggies at the Berber House and it was all delicious!

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

We loved our guide Hanyn! We did the guided tour, shopping tour and food tour with him. He was very patient with the kids (age 7 and 9) and tailored the visits to keep them engaged.

Quality of Experience

Guides, Drivers and Staff

Elena was amazing. Knowledgeable and very pleasant to work with. She planned my bucket list trip of a life time exactly with precision and left no detail out. She included all of the activities that were important to me as well as my Niece and Great Niece that made this such a memorable experience

We had a private guide “Andy” who was so gracious wonderful. He shared his time and years of experience with a passion. He is an A+++ and represented your company very well

Our drivers were also amazing. Everything about Costa Rica was magical and special

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

Wonderful accommodation. Staff were very nice and helpful Loved our resident 5 month old two toed sloth Lucy who visited daily Pool area was lovely and made it easy to meet other guests have drinks and relax

Authenticity & Character

Location

Situated beautifully on landscape. Felt private and had access to wildlife. Breakfasts were great

Staff

All were accommodating.

Cleanliness & Comfort

Room was great. Wonderful view.

Hotel & Spa Poco a Poco

Monteverde

All staff were very helpful and the location was wonderful. Quaint and welcoming and nestled into a lush landscape. We were welcomed at our first breakfast with a stunning rainbow 🌈 Loved the night walk. Highly recommend the zip line experience and walking through the cloud forest and hanging bridges

Authenticity & Character

The spa was a wonderful addition. After a day of walking we loved our massages and hot tub

Location

Quaint and tucked into the landscape.

Staff

Everyone

Cleanliness & Comfort

Hampton by Hilton San José Airport

Alajuela

Close to airport. Clean and friendly. Only there overnight to arrive and leave

Authenticity & Character

Location

Location and optional restaurants close bu

Staff

Cleanliness & Comfort

Activity Reviews

ATV Adventure Manuel Antonio

Manuel Antonio

Quality of Experience

Sadly I rolled my ATV into a creek and broke my foot

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Great staff. Great food. We enjoyed snorkeling and swimming off the boat before the bbq. Watching the sunset and the dolphins was so special

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Our guide was great. He was able to find many species for us. So many creatures, so little time

Quality of Experience

Guides, Drivers and Staff

Transport

Cloud Forest Reserve Privately Guided Hike

Monteverde

We did not have a guide. We chose to do this walk by ourselves and loved it

Quality of Experience

The view, the smell, the mist on my face. It is awe inspiring

Guides, Drivers and Staff

Transport

Countryside Horseback Ride

Monteverde

The farm was amazing. Greeted by goats dogs chickens and the barn cat The cowboys were wonderful and the scenery and ride was beautiful. Such vistas!! The farm was all organic and we were treated to a drink and lovely snack after the ride We even got to milk a cow and bottle feed a calf

Quality of Experience

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

The team that conducted the zip line adventure were excellent. Friendly and funny. Very informative and careful with safety

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Walk at Children's Eternal Forest

Monteverde

Hard to get good photos in the dark. The guides were very helpful in assisting Guide was good but wished we could have seen more frogs

Quality of Experience

Guides, Drivers and Staff

Transport

Drivers were interactive and provided information about Costa Rica

We have just returned from a truly wonderful 14-day February trip to Chile, booked on kimkim with the excellent, professional help of Jesse. First we must write about Jesse. From the moment I began looking into doing this trip, Jesse provided thorough, competent, and sensitive assistance. She "listened " to all our hopes and preferences, designing for us the trip of a lifetime. She adjusted hotels for us to make the package more affordable. And every tour she arranged for us revealed things we had hoped for and amenities we couldn't even have imagined - like early morning outdoor breakfasts in the desert, and phenomenal trekking and viewing experiences.

Once we arrived in Chile, again, Jesse could not have been more helpful. Communicating with her on WhatsApp, she ensured that all pick-ups and drop-offs went smoothly, and answered all the questions we had immediately, even sometimes quite late at night. Her responses were always kind and personable. We always knew we were in good hands with her guidance, and when we return to Chile - which we will! - we hope we will be lucky enough to work with Jesse again.

We began our trip in Santiago, and thoroughly enjoyed our visit to Valparaiso, with its incredible murals and steep, winding streets. Our guide, Javi, made sure we spent as much time as possible walking those streets, and she pointed out many treasures that we would have missed without her help. And we were thrilled with the "San Jose Volcano and Andes Mountains" experience. We had our guide, Juan Paulo, all to ourselves, and his love of the area and of the climb was so evident and genuine that it filled us with love for the experience, as well. He was also a true professional, teaching us things about the flora and fauna and ensuring that we were always safe as we climbed and descended.

Then we flew to the Atacama desert, and began our time there there with what was my favourite tour of all - the "Atacama Experience." We visited the farm of Gonzalo, a young indigenous farmer who introduced us to his llamas, and then demonstrated and talked us through the experience of making pottery with local materials, helping us each to create pieces of pottery that we could take home. Next we sat 'round a small fire with him while he prepared infusions from local herbs, which we gratefully drank. And last of all, he "gave" us each a llama to walk, and we spent an hour or so walking with "our" llamas in the desert as the sun was setting. Gonzalo was an excellent, knowledgeable and gentle host whose passion for the way of life he was retaining has stayed with me and made me want to return to Atacama.

Everything we experienced in the Atacama was wonderful. Our guide for "Exploring the Atacama Salt Flats" and "Valley of the Moon Tour" was Daniel - a true professional with an uproarious sense of humour. We learned about the salt flats, saw statuesque flamingos and wild vicunas with their young and had a great outdoor breakfast. Daniel brought us to a small village where he helped us find and purchase genuine alpaca products - and when we saw things we wanted to photograph he always made that possible. We were thrilled to have him as a guide again to visit the Valley of the Moon. The trek along the salt caves and stone formations was awe-inspiring, and Daniel thoroughly explained the formation of these geological wonders.

Marta was our guide to the Tatio Geysers, and she too was a wealth of knowledge and a great outdoor breakfast provider. And seeing the geysers steaming into the air at sunrise was beautiful and otherworldly.

I was sad to leave the desert, but other wonders awaited us. We flew to Santiago and from there, via Puerto Montt, to Puerto Varas. We loved our "Day Trip to Vincente Perez Rosales National Park" as well as our wonderful and quick-witted guide, Jorge. The highlight of this tour for us was the amazing view of the volcanoes and glaciers, and our ascent of the Osorno volcano. We chose to take the lifts up the side of the volcano, and I'd recommend that to anyone taking this tour. We also had a fabulous lunch of local salmon. All the while Jorge had us learning and laughing. He was an excellent guide.

Nest we went "Trekking in Alerce Andino National Park" with Luis, whose knowledge of local flora was impressive. He shared with us his fascination with the plants, flowers, and trees of this rainforest - and kindly taught us a lot of Spanish, which really pleased us.

Then we flew to Punta Arenas. It proved too windy to go see the penguins on Magdelena Island, but we enjoyed time to ourselves exploring the town with its amazing waterfront statues. We could feel the pull of Antarctica from there. Punta Arenas is another place we'd like to return to.

In Puerto Natales. the "Boat Tour to Balmaceda and Serrano Glaciers" was a fantastic day. We saw sweeping waterfalls, sea lions resting on shore, and beautiful views of the glaciers. It was doubly gratifying to be able to land and walk to the base of one of them, where the view was amazing. So was our stop at the ranch and our meal of lamb there. And so was our surprise treat of whisky served with glacier ice, on the boat!

We finished our time in Patagonia with a day of trekking Torres del Paine. Three treks in one day was challenging, but the views of mountains, glaciers, and waterfalls was memorable.

Jesse and Kimkim made all of this happen for us, and we will certainly want to work with them both again for our next South American adventure. Thank you for this amazing experience.

We had a fantastic trip organized by Ravi and Idityah Tikoo with Active India Holidays. This was our second Kim Kim trip, and we are heading on a third next month. We so appreciate the Kim Kim platform for ease of communication in planning and for their excellent vetting of tour providers. The trip Ravi planned was excellent. The coordination and local knowledge at every stop was really impressive. I remember at one point, stepping out into the wonderful chaos on the street outside of the Taj Mahal and our driver, Mr. Singh, zooming in to pick us up without missing a beat. The traffic is absolutely insane in India and our group marveled at how all our guides coordinated with Mr. Singh for inexplicably perfect transfers. Mr. Singh was a hero -- an impressive, friendly and safe driver (not to be underestimated with the traffic. I might also add that he was brave!). Other guides and helpers that we appreciated were Adarsh in Delhi (who in our last hours in India, late at night, made sure we caught showers and dinner as we were heading to the airport for our long flights home), Dharmendra (we loved Delhi with the Sikh Temple as one of the highlights), Gaj in Udaipur (a master of tricky Udaipur traffic along with Mr. Singh), Sanjay (for a wonderful time in Jaipur, including a wander through the flower market), Ronit (so knowledgable about Agra and the Taj -- not to be missed!) and finally, Mohan in Varanasi (what a great tour of a mind-blowing city). We really wouldn't have changed anything in our itinerary. We really enjoyed all the historic hotels. Restaurant choices were really good and we all stayed healthy. Thank you so much, Ravi & Co! All your choices were spot on. Five stars!

Hotel Reviews

Brijrama Palace

Dashashwamedh, Uttar Pradesh

Absolutely stunning. Loved everything about this hotel. Amazing location in a gorgeous old palace. We couldn't get enough of watching monkeys scale the building across from our room window. This was our last hotel of the trip and we highly recommend it. Great restaurant. Varanasi was perfect as the last stop -- top India!

Authenticity & Character

Central position, completely historic, beautifully restored, a literal palace on a ghat. The best views. Wow!

Location

The absolute best!

Staff

Cleanliness & Comfort

ITC Mughal

Agra

This hotel was excellent for us and a departure from the heritage hotels to which we usually gravitate. Air quality in December was challenging, and we welcomed a very up-to-date hotel for its modern HVAC system. We didn't have a problem with air quality in the other hotels over the course of our trip, but it was nice to have a bit of a modern reset at this hotel. It's big, it's shiny, it has a huge breakfast buffet. Good choice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alsisar Haveli

Jaipur

We ended up at a different hotel (Shahpura House) for some reason. We had no issue with the change. Shahpura House was a lovely heritage hotel in a great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Amet Haveli

Beautiful hotel, worth taking the time to wander around. Sunrise over the lake from our room was really special. I feel like we had particularly good rooms for that (thanks, Ravi!). The restaurant patio is lakeside and stunning. We enjoyed watching the early morning bathers and swimmers while eating breakfast. Good breakfast buffet with made-to-order dosa. We had the craziest, most memorable tuk tuk ride through the narrow streets to get back to the hotel one evening. Loved it!

Authenticity & Character

Really charming.

Location

Beautiful!

Staff

Cleanliness & Comfort

Haveli Dharampura

Delhi

LOVED this hotel. Building is absolutely gorgeous. Head to the rooftop for kite flying and monkey watching -- magical. Restaurant was excellent and the staff could not have been more helpful or kind.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Pride Plaza Aerocity

Delhi

We arrived late at night and stayed out near the airport for convenience on the first night. This hotel worked well for that purpose. After breakfast, we headed to our historic Delhi hotel.

Authenticity & Character

Nothing to improve. Good choice for an airport hotel.

Location

Just a few minutes from the airport.

Staff

Staff was kind and helpful.

Cleanliness & Comfort

Good, modern hotel.

Activity Reviews

Visit to Sarnath

Varanasi

This was our last walkabout before catching our flight back to Delhi. It was relaxing and interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

City Tour of Varanasi

Varanasi

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise River Trip Over Ganges and walk along the historical Ghats of Varanasi

Varanasi

A must. Defies explanation. This was one of the highlights of a trip filled with great moments.

Quality of Experience

Guides, Drivers and Staff

Transport

Evening Aarti (Prayer Ceremony) in Varanasi

Varanasi

Our guide Mohan took us to a great viewing location. Afterwards we laughed at where we would have ended up without him. The crowd at the nightly ceremony is huge. We had a perfect, comfortable bird's-eye view.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the marvelous and historic monument : Agra Fort

Agra

So impressive. Our guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Take a stroll through the historic garden (Mehtab Bagh) for the most magical views of the Taj Mahal by TUK-TUK

Agra

The Taj Mahal was jaw-dropping. We weren't prepared for how impressive it actually is in person. You really have to see it to believe it and appreciate it.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class, and Dinner with Local Family

Jaipur

What a lovely, kind family. This was a really interesting evening that we all enjoyed.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Jaipur - Half Day Sightseeing : Amer fort

Jaipur

Beautiful! Loved all of it, especially the Mirror Palace. It must be incredible to see at night.

Quality of Experience

Transport

Bathe, Paint and Feed- A life-time experience with elephants at Elefantastic

Jaipur

Quality time with elephants. Our group loved this. The elephants are well cared for and loved.

Quality of Experience

Guides, Drivers and Staff

Transport

Jaipur - Half Day City Tour

Jaipur

Flower market was awesome! Great city tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Chittorgarh

Udaipur

Chittorgarh was very interesting but also very crowded. Traffic was tough. We had fun and even enjoyed the traffic jam from our tuk tuk.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Jagmandir Island and Sunset Boat Ride On Lake Pichola

Udaipur

We were not able to do this activity due to crowds. It was busy! Our guide Gaj suggested an alternative and we were happy with the change.

Quality of Experience

Guides, Drivers and Staff

Transport

Udaipur Sightseeing

Udaipur

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon visit to Bagore ki Haveli and enjoy a cultural evening of Rajasthani Folk Dance

Udaipur

This was fun. We got up and danced.

Quality of Experience

Guides, Drivers and Staff

Transport

New Delhi Sightseeing

India

Quality of Experience

Guides, Drivers and Staff

Transport

Street Food Tour

Delhi

Our group of 5 stayed healthy on this trip, and we attribute that to being directed to reputable restaurants and sticking to the advice on how to eat safely as a tourist. It was really nice to be able to try some street food that we would have avoided without a guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Old Delhi Sightseeing

Delhi

Quality of Experience

Guides, Drivers and Staff

Transport

d

Free Time in Delhi

India

We had a wonderful trip. The Serendipity guides were extremely knowledgeable and helpful. The accommodation was excellent and ending the trip by the beach was just perfect.

The planning framework was thoughtful, and the execution reflected real effort behind the scenes. Coordinating a five-week, multi-country journey with frequent hotel changes, drivers, flights, and activity transitions is complex, yet it was handled efficiently and with clear structure. There were many moving parts, and for the most part, they connected smoothly.

Our interactions with Lucy, our travel Specialist, were professional and steady throughout (via Whatsapp). Communication was clear, responses were timely, and it was evident she was actively monitoring the itinerary as we moved from place to place. When small issues arose — which is inevitable on a trip of this length — they were addressed promptly and constructively, without friction. That allowed us to focus on the experience rather than the logistics.

Overall, the guides arranged through KimKim were mostly excellent. They were knowledgeable, personable, and spoke very good English. Just as important, they were easy to spend a full day with — something that becomes critical when you are traveling intensively. A few were truly outstanding, offering depth, context, and a natural ability to read the group. Others were solid and dependable, though somewhat more scripted. Still, the overall standard remained high.

Several guides also demonstrated flexibility when plans shifted slightly due to weather, timing, or our own preferences. That adaptability made the experience feel more personal and less rigid.

Camila designed an exceptional, fully customized journey to Bolivia for us. Every element — from refined accommodations to seamless logistics and thoughtfully curated local experiences — was executed with precision and elegance.

She intuitively understood our vision, including our focus on photography, and crafted an itinerary that allowed us to capture Bolivia’s landscapes in a truly meaningful way. The photographer Renaldo was outstanding. From timing and locations to local coordination, everything was handled well.

Professional, highly responsive, and genuinely dedicated, Camila delivers a level of service that defines bespoke travel. We would gladly work with her again and highly recommend her to anyone seeking a refined, photography-driven journey.

Hotel Reviews

Tayka del Desierto

Ojo de Perdiz, Potosi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel de Sal Luna Salada

Uyuni

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Uyuni Salt Flats

Bolivia

Uyuni was nothing short of extraordinary. The vast salt flats felt surreal — endless white horizons blending seamlessly into the sky, creating a landscape unlike anywhere else on earth. Every sunrise and sunset brought dramatic light and breathtaking reflections, making it a dream destination for photography. It was a rare experience that felt both humbling and truly a once-in-a-lifetime journey.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Emerson, our driver and Charlotte our guide were AMAZING!!

This was a very difficult trip to plan with many activities, 2 countries, 2 continents, 4 National Parks to explore, very tight timing with many moving pieces and a long 4 week + trip. Erin and Jessica did an amazing job planning this trip and communicating with my wife and I to make sure all of activities went through as planned. Great job team!

Bimon set us up with a truly memorable trip to Thailand. Our guide through most of our adventure was Lina who was incredibly knowledgeable, kind, and thoughtful. She gets extra credit for knowing all of the best places to eat and when to go to where to maximize the experiences. We really appreciated how responsive Bimon was to our questions and any requests to tweak our itinerary in real time. Our group of six ranged in ages from 4-74 so it was no small task to get us comfortably to places we could all enjoy and on schedule. Thanks so much!

Hotel Review

Century Park Hotel

Makkasan, Ratchathewi, Bangkok

Was very impressed with the family room that accommodated our family of four very comfortably. Food and service were excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Khai Nok - Khai Nai ( Cat Island ) - Khai Nui by speed boat

Phuket

Boating and snorkeling conditions were not ideal so it is difficult to rate. Even in ideal conditions, stopping at 3 islands might have been a bit unnecessary unless you enjoy speedboat rides.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Bangkok!

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Kokchangsafari Puhket

Phuket

This was our kid's favorite and probably mine as well. The staff were so kind and interacting with the elephants was the best!

Quality of Experience

Guides, Drivers and Staff

Transport

A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!

Bangkok

I was the least sure about this one but so glad we went. The market was very cool to see and was actually a great place to pickup souvenirs.

Quality of Experience

Guides, Drivers and Staff

Transport

Bangkok city tour with a food tasting at Chinatown!

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Having rarely used a travel agent, I was not sure if I would need one for this trip to Costa Rica, but since we had never been before, I wanted the security of having a specialist help us plan. And I really loved the convenience of the KimKim online platform where I could identify the exact details for our trip. What started as a family trip for four, eventually became a trip for just my husband and I and Holden was very helpful, very responsive and able to accommodate all of our requests with ease. Even when we had a small hiccup with our choosen hotel, Holden came through and pulled off an amazing alternate plan. The hotels were stunning and well appointed and made the trip even better. The drivers were super knowledgeable and helpful navigating the country. The tours booked were OUTSTANDING. Great overall experience for sure!

Activity Reviews

Canyoning in Arenal

Arenal/La Fortuna

AMAZING!!! This was the highlight of our trip by far. The staff was outstanding. The views impeccable. The experience unmatched. The waterfalls stunning....just amazing all around.

Quality of Experience

Just amazing--from the views, to the challenge level, to the safety...just all around great.

Food

Very traditional Costa Rican dishes--so much flavor and super tender. Delicious

Guides, Drivers and Staff

Dario, and his entire team were fabulous.

Transport

Little glitch at the end only because we had to check out of our hotel, but in the end it all worked out perfectly.

Private Guided Hike in Arenal Volcano Park 1968

Arenal/La Fortuna

This hike was really just ok. Our guide was AMAZING, and very knowlegeable and he tried to pull out little details we wouldn't have ever seen without him, but there really wasn't much to see (and it was not due to the cloud cover).

Quality of Experience

Guides, Drivers and Staff

Great guide--Mariano was amazing and knew so much about the area. Even suggested a great stop for lunch which we wouldn't have ever done. Just awesome!

Transport

So much fun hanging out with Mariano.

Coffee, Chocolate and Sugar Cane Farm Tour

Arenal/La Fortuna

Our guide was fun, passionate and very knowledgeable about the process of coffee and chocolate from growing to harvesting to production. The tasting experience was super helpful and we learned a lot about the entire process.

Quality of Experience

Guides, Drivers and Staff

Transport

We were with a larger group and being that our hotel was the farthest away, we had to sit for a bit longer than other guests.

Big Arenal Mundo Aventura Zipline

Arenal/La Fortuna

Everything about this trip was amazing. The sites. The staff. The precautions to make us feel safe. Just truly superb! Loved every second of it!!

Quality of Experience

Ziplines of all options made this super interesting

Guides, Drivers and Staff

Fun, smart and great overall guides made this trip even more amazing!

Transport

Fun short ride in a tractor was cool...

First time using KimKim and oh, the experience was par excellent!! Right from start to finish- Kat and Kate were super helpful, professional, courteous, prompt, and simply amazing.

The itinerary that Kat created for us was perfect. The communication was on point. Kate from operations did an incredible job. The private taxis, private wildlife tours, the hotels … everything was great!

Midway we wanted to change taxi pickup timings. But it was the weekend and I thought oh we’ll probably hear back on Monday. But lo behold, both Kat and Kate responded and that was really kind of them. Mary helped with our last minute request. Thank you!

Their partner operators in Costa Rica, Javier and Sharon, were very kind and helpful too. All the taxi drivers were wonderful too! Okay, in gist- everyone was simply wonderful!

The accommodation arrangements were fantastic. The weather in one place wasn’t quite what we enjoyed, but that’s just Mother Nature! As for the wildlife (our main interest)- absolutely breathtaking! Vibrant toucans, sleepy sloths, caiman, and more! On the last day of our stay there, a monkey actually tried to open our room door! I caught it on video. That was epic!!

In gist, booking our Costa Rica trip with the help of KimKim was totally worth it. Highly recommended!

Hotel Reviews

Arenal Manoa & Hot Springs

Fortuna

Lovely jungle lodge. Breakfast was great! People were great. Birds galore! Caiman too!! Overall nice.

Authenticity & Character

Beautiful lush greenery and a ton of birds!!

Location

Well nothing to improve! Personally we found it to be far from the downtown. That’s just personal preference.

Staff

Helpful and nice

Cleanliness & Comfort

Very well kept!

Holiday Inn Express San Jose Airport

San Jose

Eh, basic Holiday Inn Room. Okay for one night stay. Room was smelly. Proximity to airport: excellent! Just 5 mins away.

Authenticity & Character

Location

5 mins from airport

Cleanliness & Comfort

Ficus Sunset Suites

Monteverde

Gorgeous location, gorgeous suite, gorgeous sunsets!! We didn’t want to leave!! Close proximity to the lovely downtown. We could literally walk to everything. Close yet away from the noise. 5 stars! The front desk people were awesome. We weren’t fans of the breakfast though. The guy there wasn’t exactly giving off pura vida vibes, if you ask me! The options too were kinda eh. The accommodation itself was excellent!

Authenticity & Character

Beautiful interiors, great coffee in room

Location

Sunsets!! Downtown

Staff

Smiley, friendly, courteous

Cleanliness & Comfort

Great housecleaning, lovely furniture and decor

Activity Reviews

Traditional Cooking Class with Dinner

Arenal/La Fortuna

The cooking class was fun because of the company we had. Two other travelers were in our little group. The cooking class itself seemed a little “let’s wing it” kinda thing. Would have liked it to be more organized and upbeat. Perhaps some music in the background. Proper recipe cards for each participant, some hey let’s take pictures … that kinda thing. Upon one of the participants’ request, the cooking instructor emailed us the recipes later. There was also some confusion on a dancing class post dinner. Also it wasn’t a 2hr50 min activity. More like under 2 hours. All in all, a little disappointing. The food was yummy though.

Quality of Experience

Food

Guides, Drivers and Staff

Private Santa Elena Cloud Forest Reserve Hike

Monteverde

Okay, I’m probably being a bit snooty here. But having lived in Seattle for a major part of my life, the rainforest walk itself wasn’t as exciting as I thought it would be. If you’ve never been to a rainforest, you should probably go and experience. Our guide Will Nunez though- oh what a brilliant guide!! He has a ton of knowledge on all flora and fauna of Monteverde and CR in general. He showed us two tarantulas!! That was the highlight, really! As for birds, they were there alright, but hard to spot because of the dense forest. We did see a beautiful hummingbird chick in a nest. I think we enjoyed Will’s company more than the rainforest itself!

Quality of Experience

Guides, Drivers and Staff

Will Nunez rocks!!

Transport

Private Guided Walk at Curi-Cancha Reserve

Monteverde

Our guide Oscar was brilliant! Knowledgeable and knew exactly where to take us so we could see the beautiful CR birds. Including the endangered Quetzal!! Didn’t realize how fast the 4 hours went by!!

Quality of Experience

Guides, Drivers and Staff

Transport

We had already book trip for skiing in Japan but needed some details filled in for transfers, place to stay in Tokyo and a tour. Winnie was very helpful. The hotel in Tokyo was spot on and our food tour was great. All transfers were seamless and on time.

I choose KimKim because I simply don't have time to sort out all details on any given trip. They are flexible and willing to help with full trip planning or just helping with details.

Hotel Review

Shiba Park Hotel

Tokyo

Very comfortable, walking to many attractions, breakfast included gets day started right.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tokyo Night Foodie Tour in Shinjuku

Tokyo

Quality of Experience

Food

Guides, Drivers and Staff

Our guide was great. Nice young guy that managed our group and helped explain why we re tasting various foods.

Transport

Master Tokyo's Must-Sees: 5-hour Tsukiji, Akihabara & Asakusa Highlights Tour

Tokyo

This was a good tour for our day in Tokyo. Our guide was insightful and we enjoyed the tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport