Kimkim Trip Reviews

4.8
Based on 21,337 ratings
Read 21,337 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The perfect Scotland trip
Scotland | Jul 14 - Jul 20, 2026

A
Amber H.
Dallas, TX | Reviewed on Jul 24, 2026
I have been waiting to have a moment to write you a note to say thank you for planning our Scotland trip. We all enjoyed every activity you chose for us! Every detail was absolutely perfect. You selected the most perfect tours/activities to maximize our time in each location and to see as much of Scotland as possible during our stay. I sincerely appreciate the way you planned everything to be so seamless. Our transportation arrangements were all perfectly timed, and it was easy to get to... Read more

I have been waiting to have a moment to write you a note to say thank you for planning our Scotland trip. We all enjoyed every activity you chose for us! Every detail was absolutely perfect. You selected the most perfect tours/activities to maximize our time in each location and to see as much of Scotland as possible during our stay. I sincerely appreciate the way you planned everything to be so seamless. Our transportation arrangements were all perfectly timed, and it was easy to get to our hotel accommodations from each train/bus station. We loved each of the hotels you booked for us in Scotland, and every one of your restaurant suggestions was delicious. Our two private tour guides, Jack in Edinburgh and Stuart in Inverness, were both wonderful. We especially enjoyed Stuart! I cannot say enough good things about our experience with you! I could never have planned such a perfect trip on my own!

Hotel Reviews
Maldron Hotel Glasgow City
Glasgow

Great location. Nice, comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lochiel Villa Guest House
Fort William

Very nice room that was comfortable for 2 adult and one teen. Note - luggage cannot be stored on site and must be stored about a mile away at another hotel. Not an issue if you know this before you arrive!

Authenticity & Character
Location
Staff
There is no staff on site.
Cleanliness & Comfort
The Glen Mhor Hotel and Uile-bheist Brewery & Distillery
Inverness

Beautiful location on the river. Perfect for our family of 3!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel Edinburgh
Edinburgh,

Nice sized room with enough space for 2 adults and 1 teen. Perfect location very close to the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

Jack was very knowledgeable and informative.

Quality of Experience
Guides, Drivers and Staff
Jacobite Steam Train
Jacobite Steam Train
Scotland

This is a wonderful way to see the Highlands!

Quality of Experience
Transport
Half-Day Loch Ness Tour from Inverness City
Half-Day Loch Ness Tour from Inverness City
Inverness

This was one of our favorite parts of our time in Scotland! Our private guide, Stuart, was wonderful and made the experience fun for our whole family!

Quality of Experience
Guides, Drivers and Staff
Transport
The Real Mary King’s Close
The Real Mary King’s Close
Edinburgh
Quality of Experience
Guides, Drivers and Staff
The Ultimate Isle of Skye Tour from Inverness
The Ultimate Isle of Skye Tour from Inverness
Inverness
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb

Roman and Sorrento Holiday
Italy | Jun 30 - Jul 11, 2026

A
Ada L.
San Jose, CA | Reviewed on Jul 24, 2026

Our trip to Italy was made seamless with the guidance of Leslie and the KimKim team. They organized a detailed itinerary that fit the needs of our whole family including our teenagers. Each day was carefully curated with a balance of learning about culture and relaxing days on the beach. We appreciated the small details from navigating the Italian transport system to personalized one on one tours like through the Vatican City. We were rest assured that we could leave the details to KimKim and just enjoy our trip! Thank you for helping us plan our vacation!

Local specialist: Leslie Tranchina

Our guide in Oslo was just wonderful. She sat...
Norway | Jul 7 - Jul 17, 2026

Becky
Becky K.
Chicago, IL | Reviewed on Jul 24, 2026

Our guide in Oslo was just wonderful. She sat down with us at the beginning of the time to see what was best for our 3 hours together. Extremely knowledgeable and shared so much in a short amount of time!

Local specialist: Taylor Hook

We had an excellent kimkim experience. Anna d...
Norway | Jul 10 - Jul 20, 2026

A
Andrew D.
Ashburn, VA | Reviewed on Jul 24, 2026
We had an excellent kimkim experience. Anna developed an itinerary that was exactly what we were looking for, and Michelle was very helpful when we arrived. Bookings went smoothly and instructions/vouchers/documents were clear and well organized. We did have a couple of very minor hiccups which were easily resolved with a call to the 24-hr hotline. A reassuring aspect of kimkim’s services is that they are very responsive. If you need anything, you will get a real human on the line who will... Read more

We had an excellent kimkim experience. Anna developed an itinerary that was exactly what we were looking for, and Michelle was very helpful when we arrived. Bookings went smoothly and instructions/vouchers/documents were clear and well organized. We did have a couple of very minor hiccups which were easily resolved with a call to the 24-hr hotline. A reassuring aspect of kimkim’s services is that they are very responsive. If you need anything, you will get a real human on the line who will help you immediately. Staff are also quick to respond via chat. Norway is a beautiful and friendly country. We highly recommend traveling there with kimkim.

Local specialist: Anna Grindevoll Strønstad

Iceland is beautiful! We had great excursions...
Iceland | Jul 11 - Jul 17, 2026

D
David H.
Ashburn, VA | Reviewed on Jul 24, 2026
Iceland is beautiful! We had great excursions and all the Guides were super, especially for the glacier walk (Hanee), glacier lake kayaking (Tom), the horseback riding, and the lava tube spelunking.
One suggestion is for kimkim to provide a daily map showing the location of all the stops/excursions, so it would make the daily planning easier; we struggled a few days getting the order of activities arranged to minimize travel backtracking, etc. and decide it we had time to deviate from the...
Read more

Iceland is beautiful! We had great excursions and all the Guides were super, especially for the glacier walk (Hanee), glacier lake kayaking (Tom), the horseback riding, and the lava tube spelunking.
One suggestion is for kimkim to provide a daily map showing the location of all the stops/excursions, so it would make the daily planning easier; we struggled a few days getting the order of activities arranged to minimize travel backtracking, etc. and decide it we had time to deviate from the itinerary for special interest destinations.

Activity Reviews
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland

Great Guides. Would have liked more time to trot the horses.

Quality of Experience
Guides, Drivers and Staff
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Fascinating! Guide was great.

Quality of Experience
Guides, Drivers and Staff
Geothermal Bakery Experience
Geothermal Bakery Experience
Golden Circle

Great bread and smoked arctic char and great Guide.

Quality of Experience
Guides, Drivers and Staff
Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

We did not see any whales. We saw several dolphin.

Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

Did not get to do this.

Þingvellir National Park
Þingvellir National Park
Iceland

Waterfalls were great!

Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

Did not get to do this.

Glacier Walk and Kayak Experience
Glacier Walk and Kayak Experience
Iceland

Very interesting and the guides (Tom and Hanee) were great!

Quality of Experience
Guides, Drivers and Staff
Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

Did not get to do this due to the weather.

Geysir Geothermal Area
Geysir Geothermal Area
Iceland

Interesting, but underwhelming.

Local specialist: Noga Heyman

Wonderful
Switzerland | Jul 13 - Jul 20, 2026

Kim
Kim C.
Dallas, TX | Reviewed on Jul 24, 2026

Our trip was absolutely wonderful. Valentine did an amazing job helping us organize our travel plans. We had peace of mind that our transportation was taken care of to and from the various sites we visited. She took extra measure to accommodate a variety of ages within our group. 100% recommend kimkim and Valentine when planning your next vacation.

Local specialist: Valentine Julien

Excellent Trip!
Spain | Jul 9 - Jul 15, 2026

Michael
Michael Z.
Chicago, IL | Reviewed on Jul 24, 2026

Our trip to Barcelona and Madrid was wonderful. The itinerary was perfect for what we were looking for. The hotels and transport were great, and we were in perfect locations for everything we wanted to do. Our tour guides and excursions were all wonderful.

Local specialist: Julia Reed

Wonderful trip
Portugal | Jul 15 - Jul 21, 2026

Michael
Michael Z.
Chicago, IL | Reviewed on Jul 24, 2026
Our trip to Portugal was wonderful. The itinerary was perfect for what we were looking for. The hotels were great and the locations were perfect for walking to everything we needed/wanted to do. Our tour in Lisbon with Nuno was great, and beach time at Cascais was nice and relaxing. KimKim and Emily made everything easy and convenient from the planning, to the hotels, to the transportation....our tour of the Moorish Castle and Pena Palace and Sintra were great as well. Highly recommend. Read more

Our trip to Portugal was wonderful. The itinerary was perfect for what we were looking for. The hotels were great and the locations were perfect for walking to everything we needed/wanted to do. Our tour in Lisbon with Nuno was great, and beach time at Cascais was nice and relaxing. KimKim and Emily made everything easy and convenient from the planning, to the hotels, to the transportation....our tour of the Moorish Castle and Pena Palace and Sintra were great as well. Highly recommend.

Activity Review
Evening Fado Show
Evening Fado Show
Lisbon

I'm a musician, so I truly enjoyed and appreciated the performance from that aspect, but even if you are not, it was fun and intimate and the songs and stories were great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emily Boles

First Time Trip to Northern Ireland
Ireland | Jul 15 - Jul 23, 2026

G
Gina C.
San Jose, CA | Reviewed on Jul 24, 2026
We have an awesome time in Ireland. It was our first tune and Adrian did a fabulous job putting the trip together. All of our drivers were great - they were timely and knowledgeable. We had Agnes, David , Lukas and Peter (I think.. the one who took us to Derry) - if I missed a driver it’s not intentional - they were all very good. We loved rhe Carrick - Rede - Rope bridge. It was scary but doable😂, the Giant Causeway was a fun hike with great views. Derry was our favorite city. The... Read more

We have an awesome time in Ireland. It was our first tune and Adrian did a fabulous job putting the trip together. All of our drivers were great - they were timely and knowledgeable. We had Agnes, David , Lukas and Peter (I think.. the one who took us to Derry) - if I missed a driver it’s not intentional - they were all very good. We loved rhe Carrick - Rede - Rope bridge. It was scary but doable😂, the Giant Causeway was a fun hike with great views.

Derry was our favorite city. The people were friendly, the city felt very safe to walk around at night. My husband made friends with the locals in a couple of pubs and my daughter and I loved the mall next to the Starbucks in the center of town. We did the walking tour and learned a lot about Bloody Sunday and got a feel for the politics and tension in Northern Ireland. It was very educational for everyone and especially for my daughter who is 17 and knew nothing of that part of Ireland’s history.

The Titanic Museum was amazing. Note: my husband’s great uncle was the violin player (Hartley) on the Titanic. His violin was also featured in the museum.

We enjoyed all the cities and got so many souvenirs that we had to buy another piece of luggage. Derry being our favorite city does not minimize the other beautiful locations to note - The Castle at Waterford, Kilkinney Castle, the Tombs, the waves on the coast at the Giant Causeway.

The accommodations were very good.
We were happy to have the apartment type spaces. We were happy to have the higher end accommodations for comfort. The Celtic Show in the last night was fun and a good farewell to Ireland… we were all sad to be leaving. This itinerary covered a lot of ground for a 1st time visitor.

We would definitely book with Adrian again. Next time we want to go back to Derry and then to Scotland.

Hotel Reviews
Staycity Aparthotels Dublin Mark Street
Dublin

Interestingly this hotel was very nice, new and modern! The staff was ok.. not terribly friendly like the other locations. They weren’t rude but just not helpful. No explanation about how the doors worked with the keys so when we got stuck in the hallway not knowing to push the green button to open the doo.. the staff was annoyed that had to call them. Another example, the sheets provided for the pull out bed were not clean. I took them downstairs and politely asked for new sheets. The woman took the sheets, didn’t say a word and said that someone would bring me clean sheets. I said thank you and she mumbled a response like “no problem”. Like I said, not rude but distinctly different than the other experiences that we had. It didn’t take away from our trip but probably not a place that we would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cordia Serviced Apartments
Belfast
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Staycity Aparthotels - Christchurch, Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kilkenny
Kilkenny

Very nice hotel.. unfortunately Ireland was having a heat wave and the room was very hot. But, the hotel had 1 portable fan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diamond House Apartments
Londonderry

Location was excellent. The apartment was well decorated and comfortable furniture. For some reason the bedroom doors had an automatic spring which forced them closed. So, the bedroom doors would slam shut. Usually this is only see n in industrial buildings. Nonetheless.. we would stay there again!

Authenticity & Character
Location
Cleanliness & Comfort
Waterford Castle
Waterford

Beautiful property. The rooms were high end and very comfortable for a long stay.

Authenticity & Character
Feels like a throw back in time
Location
Just be aware that you will need to consider that you need a ferry to go back and forth.
Staff
Cleanliness & Comfort
Activity Reviews
Guided Bogside History Walking Tour
Guided Bogside History Walking Tour
Londonderry (Derry)

Highly recommend! Gives a great history of the city.

Quality of Experience
Guides, Drivers and Staff
Authenticate.. the tour was given by a resident of Derry who clearly had a passion for the city.
An Epic Walking Tour of the Viking Triangle
An Epic Walking Tour of the Viking Triangle
Waterford
Quality of Experience
Guides, Drivers and Staff
Visit Brú na Bóinne and the Newgrange Tombs
Visit Brú na Bóinne and the Newgrange Tombs
Ireland
Quality of Experience
Guides, Drivers and Staff
The guides were incredibly knowledgeable
Celtic Night Show & Dinner
Celtic Night Show & Dinner
Dublin
Quality of Experience
Titanic experience
Titanic experience
Belfast
Quality of Experience
Guides, Drivers and Staff
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Jul 24, 2026
Hi Gina, Ahh this was such a lovely read, thank you so much for taking the time to share it! I’m absolutely delighted you all had such a great trip. It sounds like you really got the full experience too, from the pubs and local chats to the history in Derry and the coast up at the Causeway (fair play for doing the rope bridge as well!). And what an incredible Titanic connection, I don't remember you mentioning that connection! That’s genuinely amazing. I’m so glad the drivers, accommodation,... Read more

Hi Gina,

Ahh this was such a lovely read, thank you so much for taking the time to share it! I’m absolutely delighted you all had such a great trip. It sounds like you really got the full experience too, from the pubs and local chats to the history in Derry and the coast up at the Causeway (fair play for doing the rope bridge as well!). And what an incredible Titanic connection, I don't remember you mentioning that connection! That’s genuinely amazing. I’m so glad the drivers, accommodation, and overall flow all came together the way we’d hoped, and even better that it left you wanting more, that’s always the goal! I’d be absolutely delighted to help you plan round two when you’re ready, especially if Derry and Scotland are on the cards next time.

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Trip of a lifetime!
Australia | Jul 8 - Jul 21, 2026

T
Tom and Heather C.
Waterbury, CT | Reviewed on Jul 24, 2026
Our trip to Australia, planned by Vicky through KimKim Travel, truly was the trip of a lifetime.
We began our journey in Sydney, where we thoroughly enjoyed our hotel and immediately fell in love with the city. Sydney was vibrant, clean, and filled with incredibly friendly people. We loved exploring its many restaurants, strolling through the beautiful Royal Botanic Gardens, and taking the ferry to Manly Beach, which offered spectacular views of Sydney Harbour and the Opera House. One of the...
Read more

Our trip to Australia, planned by Vicky through KimKim Travel, truly was the trip of a lifetime.
We began our journey in Sydney, where we thoroughly enjoyed our hotel and immediately fell in love with the city. Sydney was vibrant, clean, and filled with incredibly friendly people. We loved exploring its many restaurants, strolling through the beautiful Royal Botanic Gardens, and taking the ferry to Manly Beach, which offered spectacular views of Sydney Harbour and the Opera House. One of the highlights of our stay was a waterfall, wine, and wildlife tour with Rob that gave us the opportunity to pet koalas and wallabies—an unforgettable experience.
From there, we traveled to Hamilton Island, which was absolutely spectacular. We stayed at the Beach Club, a beautiful and scenic resort that exceeded our expectations. We enjoyed hiking around the island and taking a snorkeling excursion to Whitehaven Beach. Whitehaven Beach is, without question, one of the most breathtaking beaches we have ever seen. The crystal-clear water and pure white silica sand made it truly unforgettable.
Next, we continued to Palm Cove near Cairns. Although windy weather unfortunately forced the cancellation of our turtle kayaking tour, Vicky quickly adjusted our plans, and we ended up enjoying incredible wildlife experiences instead. We saw tree kangaroos, platypuses, crocodiles, cassowaries, koalas, and wild kangaroos—an absolute dream for wildlife enthusiasts.
Our final destination was Uluru, the perfect ending to an amazing adventure. We were awed by the brilliant night sky and loved riding camels around Uluru at sunset, an experience we will never forget.
Throughout the entire trip, Vicky was exceptional. She was always available, responded quickly, and seamlessly handled any itinerary changes caused by the weather. Knowing she was only a message away gave us tremendous peace of mind throughout our travels.
Australia is an enormous country, and our itinerary included multiple flights and hotels to experience everything we hoped to see. While it was a busy trip, every destination was well worth it, and the logistics were handled smoothly.
If you're a wildlife enthusiast or simply want to experience the incredible diversity Australia has to offer, I cannot recommend Vicky highly enough. She created an itinerary that perfectly matched our interests and made every part of our journey memorable. We returned home with unforgettable memories and immense gratitude for the care and attention she put into planning our vacation.

Hotel Reviews
The Reef House Adults Retreat
Palm Cove

The Reef House is a beautiful hotel that feels like stepping back in time in the best possible way. Its charming white buildings, lush tropical gardens, and warm terracotta accents create a peaceful, elegant atmosphere from the moment you arrive. The hotel offers an impressive range of amenities, making it the perfect place to relax and unwind, and it's conveniently located within easy walking distance of several excellent restaurants. Unfortunately, our itinerary was packed with tours and excursions, so we weren't able to take full advantage of everything the hotel had to offer. If we return, we would definitely plan to spend more time simply enjoying the property. I would highly recommend The Reef House to anyone looking for a tranquil, beautiful place to stay in Palm Cove.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hamilton Island Beach Club
Hamilton Island

From the moment you step off the plane, Hamilton Island Beach club treat you like royalty. They collect your baggage for you and bring you to paradise. Iris was amazing! Offering up all the service of Hamilton Beach club. The fact that the shuttle brings you all over the island whenever you want is worth the price of this hotel. Other hotels that you stay at need to rent buggies at $140 a day. Keep this in mind when you choose your hotel. You absolutely need them to get around the island. The breakfast that is included is exquisite! Whether you have it from your patio or from the dining room, it is thoughtfully prepared, and à la carte whatever you wish for. Coffee barista is free all day, which is also delicious. The room has a lovely porch with wallabies outside your door each morning. The Aesop toiletries are lovely as well as the Nespresso coffee machine in the room. The beach is lovely, but if you wish to swim in the water, it is a challenge here. The tides are so aggressive that swimming here is an extensive walk over rocks and sand. At high tide, it is lovely, but that seems to be a minimal amount of time per day here. The walk to hidden Beach is lovely. I suggest you look at the title schedule and make sure that you go during high tide. They call the walk moderate but there is quite a steep hill at the so be prepared for that. Hamilton Island is a unique place in that. All the restaurants and shops are all part of the same system. Wi-Fi works throughout the island and you can charge anything to your room anywhere. If you were looking for a beach vacation, this might not be the place, but I would not hesitate to stay here again for all other amazing amenities!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
QT
Sydney

This hotel is completely fun and high quality! The bed is comfy, bathroom products nice, conveniently located but quiet, and friendly staff. We would totally recommend!

Authenticity & Character
Location
A little bit of a hike from the harbor
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt

Soleil is excellent
Japan | Jul 11 - Jul 17, 2026

L.B.
L.B. W.
Atlanta, GA | Reviewed on Jul 23, 2026

Our guide Soleil was very attentive and perfectly helpful. Her choices for activities and events matched our interests perfectly and she was in large part responsible for our wonderful family vacation. I recommend her services to anyone traveling to Japan. Thank you to the KimKim team for a lovely trip.

Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Jul 24, 2026

Thank you so much, Wilson Family! It was truly a pleasure planning your family’s Japan adventure and getting to know what you would all enjoy. You were all wonderful to work with, and I’m very grateful that I could be part of such a memorable family vacation. I hope you brought home many happy memories from Japan, and I would love to welcome your family back someday! 😊

Julie was amazing. A true asset to Kim Kim
Spain | Jun 26 - Jul 3, 2026

M
Matt W.
San Jose, CA | Reviewed on Jul 23, 2026
Julie was an incredible help throughout our trip planning and beyond. She was there every step of the way, always with a smile on her face and an upbeat, client-centric attitude that made the whole experience easy and enjoyable. Her preparation was thorough and thoughtful, and she followed up diligently on every detail, including working to resolve a car rental mismatch with Sixt and a refund for a flamenco show dinner that didn’t go as planned. What stood out most was her sweetness,... Read more

Julie was an incredible help throughout our trip planning and beyond. She was there every step of the way, always with a smile on her face and an upbeat, client-centric attitude that made the whole experience easy and enjoyable. Her preparation was thorough and thoughtful, and she followed up diligently on every detail, including working to resolve a car rental mismatch with Sixt and a refund for a flamenco show dinner that didn’t go as planned. What stood out most was her sweetness, kindness, and patience. She kept us updated every step of the way and made sure everything was handled properly, even after the trip was over. I’d recommend her without hesitation to anyone looking for someone who genuinely cares about getting things right for their clients.

Local specialist: Julia Reed

Amazing vacation and good communication
Germany | Jul 13 - Jul 22, 2026

Karen
Karen C.
Phoenixville, PA | Reviewed on Jul 23, 2026
Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect. Read more

Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect.

Hotel Reviews
Hotel Admiral 4*
Munich

Lovely small hotel with delicious breakfast and kind, helpful staff. Great location

Authenticity & Character
Location
a little farther out from city center, but cute surrounding neighborhood and nice restaurants.
Staff
Cleanliness & Comfort
IMLAUER Palais Mirabell - Hotel am Mirabellplatz Salzburg
Salzburg

Newly renovated, great location and breakfast! Very helpful staff :)

Authenticity & Character
Location
Staff
Manager helped us sort out an issue with our tour guide - was so kind and helpful :)
Cleanliness & Comfort
Hotel Zugspitze
Garmisch-Partenkirchen

Quaint but luxurious! No A/C, but I'd still stay again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 24, 2026

Dear Karen,

Thank you so much for your nice words. It means a lot to us.
I was so glad it could work to add this 5th person last minute, so you could enjoy your trip will all your familly!

It was a great pleasure to create this trip for you !

Best,
Lucie

Hotels were perfect!
Spain | Jul 1 - Jul 11, 2026

R
Rebecca D.
Dallas, TX | Reviewed on Jul 23, 2026
This was a fantastic trip and very well planned. The directions provided by Hector were easy to follow, and nothing was left out. Our hotel accommodations were perfect, and the staff at each hotel were amazing. Our tour guide Linda in Madrid was spectacular, and we enjoyed all her knowledge of the history of Spain. Each guide was very attentive to the pace of an 80-year-old mother. The Flamenco show was breathtaking and left an impression on our hearts. I will absolutely use KimKim's... Read more

This was a fantastic trip and very well planned. The directions provided by Hector were easy to follow, and nothing was left out. Our hotel accommodations were perfect, and the staff at each hotel were amazing. Our tour guide Linda in Madrid was spectacular, and we enjoyed all her knowledge of the history of Spain. Each guide was very attentive to the pace of an 80-year-old mother. The Flamenco show was breathtaking and left an impression on our hearts. I will absolutely use KimKim's services again and highly recommend this once-in-a-lifetime trip to everyone. Thank you!

Hotel Reviews
Hotel Palacio de Santa Inés
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Corregidor Boutique Hotel
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

One of the most spectacular experiences. This show is a must-see. Very intimate and moving!

Quality of Experience
Guides, Drivers and Staff
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Granada’s Iconic Alhambra & Generalife Gardens
Discover Granada’s Iconic Alhambra & Generalife Gardens
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Monumental Seville on Foot & Visit Real Alcázar
Monumental Seville on Foot & Visit Real Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Montserrat Monastery &  Scenic Hike
Excursion to Montserrat Monastery & Scenic Hike
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Spain
Quality of Experience
Guides, Drivers and Staff
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jul 24, 2026

Hello Rebecca,
Thank you so much for your wonderful review! It was truly a pleasure helping you plan this special trip.
I'm delighted to hear that everything went smoothly and that you enjoyed the hotels, the guides, and the Flamenco show. I'll be sure to share your kind words with Linda and the rest of the team. Thank you for trusting me with your journey, and I look forward to helping you plan your next adventure!
Best regards.
Héctor

We had a lovely trip to France planned by Liz...
France | Jul 12 - Jul 18, 2026

Jessica
Jessica D.
Houston, TX, USA | Reviewed on Jul 23, 2026
We had a lovely trip to France planned by Liz and the rest of the team! We appreciate all their knowledge, input, and recommendations provided. Read more

We had a lovely trip to France planned by Liz and the rest of the team! We appreciate all their knowledge, input, and recommendations provided.

Hotel Reviews
Bastide de Bellegarde
Avignon

Personally recommended by Liz and we get the hype! It's quaint, the host is personable, it's the perfect place to get an authentic taste of Provencal life. Dinners were lovely, the pool was a welcome break after our morning activities, and the team is so kind. A couple of things to note-we felt that our stay was uncomfortable due to the heat and mosquitoes. Our room on the top floor stayed warm throughout our stay and we were hesitant to open our window for better ventilation as there are lots of mosquitoes outside. We did mention this to the host, but nothing was done to address it, so we just adjusted for our 3-night stay. At other times of the year we can see how this would be the perfect stay, but during the summer it's a little tough. We also felt some of the pricing wasn't the most transparent. Although there is a sign by the front desk outlining cost of dinners, snacks, wine, etc., we noticed that when we requested a glass of wine during meals, we were poured very large pours that ultimately cost us the entire bottle (even if we weren't interested in this much). Just small things that gave us pause.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel du Palais Royal
Paris

This was our favorite hotel. Amazing service (everyone was so kind and helpful with anything we could possibly need); they even upgraded us to a suite on their top floor when we returned on our last night. The location is fantastic, beds are very comfy, lovely bathrooms, great breakfast, GREAT A/C. Cannot say enough good things. This is where we will stay when we return to Paris.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Excellent private tour of the Louvre highlights. Our guide was very informative!

Quality of Experience
Guides, Drivers and Staff
Châteauneuf-du-Pape Afternoon Wine Tour
Châteauneuf-du-Pape Afternoon Wine Tour
Avignon

An enjoyable afternoon, our guide was very knowledgeable, we went to two wineries.

Quality of Experience
Guides, Drivers and Staff
Transport
Luberon E-Bike Adventure With Visits To Small Provence Towns
Luberon E-Bike Adventure With Visits To Small Provence Towns
Avignon

This was our favorite activity of the trip. Our guide was friendly, knowledgeable, kind enough to alter our plan for the day to work around the rough afternoon heat without us prompting him, and he noticed we enjoyed shopping at the small villages and took us to another for our last stop! He even offered to drop us off directly at our accommodation at the end of the day, rather than at the Tourism office. We really appreciated his thoughtfulness.

Quality of Experience
Guides, Drivers and Staff
Transport
Caves du Louvre Wine & Cheese Tasting Experience
Caves du Louvre Wine & Cheese Tasting Experience
Paris

Rally enjoyed this experience! Informative, included excellent wines and cheeses.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Jul 24, 2026
Jessica-
I’m thrilled that Grand Hôtel du Palais Royal was such a standout. Their team is exceptional, and it’s wonderful to hear how warmly they welcomed you—especially with the suite upgrade on your final night. The comfort, location, breakfast, and A/C are all part of what makes this property such a gem, and I’m so glad it felt like the perfect Paris home base for you.
I’m also happy that Bastide de Bellegarde offered the charm, authenticity, and hospitality we hoped it would. Their... Read more

Jessica-
I’m thrilled that Grand Hôtel du Palais Royal was such a standout. Their team is exceptional, and it’s wonderful to hear how warmly they welcomed you—especially with the suite upgrade on your final night. The comfort, location, breakfast, and A/C are all part of what makes this property such a gem, and I’m so glad it felt like the perfect Paris home base for you.

I’m also happy that Bastide de Bellegarde offered the charm, authenticity, and hospitality we hoped it would. Their dinners, pool, and personal touches are often highlights for guests, and it’s lovely to hear those aspects resonated with you. At the same time, I truly appreciate your candid feedback regarding the summer heat, mosquitoes, and the wine service. Thank you for expressing this so thoughtfully.

Your activities sound absolutely wonderful, and I’m delighted they added so much richness to your trip. The Luberon E‑Bike Adventure especially seems like a highlight, which is also one of my favorite activities. I’m glad your guide’s flexibility and kindness made the day even more special. It’s great to hear how much you enjoyed the Caves du Louvre tasting, your Châteauneuf‑du‑Pape wine tour, and your private Louvre visit as well. These experiences are chosen with care, and it’s lovely to know they aligned so well with your interests.

Thank you again for your kind words about our team’s planning and recommendations. It means so much to us, and we’re grateful for your trust. We would love to help you plan your next adventure whenever the time feels right.
Thanks
Liz and the rest of the France kimkim team

Kimkim app is a fantastic resource
Greece | Jul 6 - Jul 18, 2026

Mary
Mary V.
Miami, FL | Reviewed on Jul 23, 2026
I used the kimkim app frequently during our stay. It was a great reference filled with so much information. Chris placed us at all the hotels where we needed to be. He was quick to respond to all my questions and was soo helpful and courteous. We could not have had a better experience. For hotels, our favorites were Monisteraki and Heliotrope. Monisteraki breakfast was so fresh and delicious. We loked the layout of the rooms with the loft. Heliotrope had such variety and their restaurant was... Read more

I used the kimkim app frequently during our stay. It was a great reference filled with so much information. Chris placed us at all the hotels where we needed to be. He was quick to respond to all my questions and was soo helpful and courteous. We could not have had a better experience. For hotels, our favorites were Monisteraki and Heliotrope. Monisteraki breakfast was so fresh and delicious. We loked the layout of the rooms with the loft. Heliotrope had such variety and their restaurant was excellent. Balcony rooms overlooking the pool and water were memorable. Skala was lovely on Patmos, within walking distance of shops and the marina. We were not at Avra long enough to appreciate it. The restaurant food was very good and it was ×within walking distance from the beach. Least favorite? Federalis due to mold in the shower and Achilles which had the least of accommodations. The driver who took us from Athens airport twice was not only a driver but a guide as well. He was very courteous and a patient driver. We had him twice for sure. I know he drove us to Achilles hotel. Again, I must say thank you, thank you to Chris who made it easy for this old lady to return to her roots. If you need a review about anything else, just reach out. I will be happy to help the next traveler.

Hotel Reviews
Heliotrope Hotels
Lesvos

Close to the airport, beaches, marina and shops. Balcony rooms overlook pool and water. Restaurant is delicious. Staff is very friendly.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Skala Hotel
Patmos

Within walking distance of the Marina, shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NLH Monastiraki
Athens

Perfect place to be if you want to be where it is at in Athens. Loved the family loft suites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Classic Monastery Tour
Classic Monastery Tour
Patmos

This was truly an experience to remember. The guide was very informative. I could have spent more time there for sure.

Quality of Experience
Guides, Drivers and Staff
Acropolis Of Athens Afternoon Walking Tour
Acropolis Of Athens Afternoon Walking Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Our guide was very informative and kept us in conversation
Local specialist: Chris Gravas

I cannot say enough good things about KimKim ...
Greece | Jul 7 - Jul 15, 2026

M
Megan D.
New York | Reviewed on Jul 23, 2026
I cannot say enough good things about KimKim and our team at Be A Greek for our recent trip! I have been raving about my experience to anyone who will listen, seriously. We were heading to Greece for a wedding, we had flights and the wedding, and a big dream of building an unforgettable trip around it. This was my first time using KimKim, but i saw the company mentioned in the mags and newspapers i trust (can’t recall if it was NYT and Travel and Leisure, but most likely). The process of... Read more

I cannot say enough good things about KimKim and our team at Be A Greek for our recent trip! I have been raving about my experience to anyone who will listen, seriously. We were heading to Greece for a wedding, we had flights and the wedding, and a big dream of building an unforgettable trip around it. This was my first time using KimKim, but i saw the company mentioned in the mags and newspapers i trust (can’t recall if it was NYT and Travel and Leisure, but most likely). The process of getting started was so easy, and within hours I was connected with Marianna at Be A Greek. Ok, the coolest thing about this KimKim process was the access to local experts. She listed to what we wanted, and was so patient with my sometimes inconsistent time to be able to plan. She did it all. She really listened. I wanted to stay away from big groups, no crazy instagram only spots. We wanted history, activity, food, we wanted to be immersed, but also luxurious and romantic. She nailed it. She booked a great semi-private tour guide at Naxos Cultural Tours, she found a private guide who was just as passionate about history and mythology as I am for Delphi, and a delightfully hilarious private guide for the Acropolis. Lovely hotels. And DAILY communication from the KimKim team with reminders about our itinerary for the next day, times, pdf copies our flights or boats, every detail was seen to. For example, when we landed in Athens we had a few hours to kill at the airport before our connecting flight to Naxos. Marianna had a delightful guide meet us at the airport, and Bianca told us stories, took us for coffee, and helped ease us into Greek life all in a layover. That little detail was incredible. I will 100% be using KimKim again, and highly recommend you do too!! Epharisto to Marianna and the KimKim team!

Local specialist: Marianna Pianelli-Blatsouka
Marianna
Marianna Pianelli-Blatsouka
Local specialist in Athens, Greece | Replied on Jul 24, 2026

Thank you so much, Megan, for your wonderful review! It was a true pleasure creating this journey for you, and I am so happy that the experiences, guides, and thoughtful details made your time in Greece so memorable.

Thank you for placing your trust in me and the entire Be A Greek team. We would be delighted to welcome you back for another unforgettable adventure!

Warm regards,
Marianna & the Be A Greek Team

Otham was great in booking exactly what we wa...
Iceland | Jul 11 - Jul 22, 2026

Ken
Ken J.
Chicago, IL | Reviewed on Jul 23, 2026

Otham was great in booking exactly what we wanted. Communicated well. Would use Kim Kim again and will recommend to friends.

Local specialist: Othman A

I couldn't have done any better
Costa Rica | Jul 1 - Jul 14, 2026

J
Jamie O.
Los Angeles, CA | Reviewed on Jul 23, 2026
I couldn't have done any better than to have chosen Kimkim. We had so many transfers, rides, tours, and every one of them was spot on, there on time, and gracious. WE would always call on Kimkim to help us if we return to Costa Rica. Read more

I couldn't have done any better than to have chosen Kimkim. We had so many transfers, rides, tours, and every one of them was spot on, there on time, and gracious. WE would always call on Kimkim to help us if we return to Costa Rica.

Hotel Reviews
Holiday Inn Express San Jose Airport
San Jose

OK for what it is. We regretted staying here as many days as we did, but that was our choice. It's quite a ways out of town, but close to a local call, so easy to get food or just shop a little,w high we had to do before beginning our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde

Incredible location - just a short walk to town. There is a butterfly garden there with a few observation decks, and it is a very pleasant place to just hang around. Our room was small, but smelled like cedar, and was efficient for the two of us. The front desk was helpful, and we enjoyed out stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Our least favorite of the hotels we stayed in. The service was terrible and the restaurant was just OK and expensive. We did get lucky and the clouds cleared long enough to see the volcano, which was visible from our cabin. The cabin was nice enough, but the "hot" pools were not hot, not any of them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Caletas Lodge
Puntarenas

The personalized service was incredible. The hotel itself is awesome and we were in the biggest room, and the only one with a dehumidifier, which acted as an air conditioner. This was great, because we were there in some serious heat! The wildlife is everywhere, and a family of coati live on the grounds. We loved this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walk at Curi-Cancha Reserve
Guided Walk at Curi-Cancha Reserve
Monteverde

Hands down, my very favorite of the whole vacation! I'm so glad we asked Kimkim for a bird-watching tour. The weather was perfect, the hike is level and not too strenuous, and the guide REALLY knew how to track birds! WE say the elusive Bell Bird, some Toucans, and a list of other birds.

Quality of Experience
Guides, Drivers and Staff
Transport
TreeTram, Hanging Bridges & Zipline Adventure
TreeTram, Hanging Bridges & Zipline Adventure
Monteverde

We had SUCH a good time on this excursion! WE rode in with a great group, and most of us stuck together during the tour, and afterwards. That made it better. I was surprised at the hanging bridges; they were more than I thought they would be! The zipline!!! What an experience! You are literally IN THE CLOUDS! Not our first, but definitely a memorable one, watching people disappear into a cloud!

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Hike
Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

VERY knowledgable guide! We really learned a lot of history about the volcano and surrounding villages. It's really quite a story! We didn't see animals here, but the amazing volcano is entertaining to keep us going! Not over strenuous, either, even though it rained the whole time.

Quality of Experience
Guides, Drivers and Staff
Transport
Corcovado National Park Hike with San Pedrillo Station Visit
Corcovado National Park Hike with San Pedrillo Station Visit
Drake Bay

WE probably shouldn't have started with such a long strenuous hike, but this was a VERY memorable hike! wE say so many animals and birds! The guide was so knowledgeable and great at finding animals! It was essentially two hikes, and they fed us lunch afterward that was probably the best "tour" lunch we ever had! Not deal with some out of the way hole that served us, no. It was a full-on homemade spread for picnic, accommodating carnivores and vegetarians alike! This is a strenuous hike, worth every moment.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Fantastic trip because of Jacquie.
Ecuador | Jun 6 - Jun 20, 2026

Jade
Jade L.
United Kingdom | Reviewed on Jul 23, 2026
Jacquie organised a wonderful trip and made sure everything went perfectly smoothly. She kept us updated, ensured we were taken care and came to see us at our hotel in Quito. I normally plan all my trips independently so it was a new experience having someone else do all the organising. But I am so glad I gave it a try - there was a lot of organising to be done and it meant I had no mental load having to double check times or communicating with tour guides when activities needed to be swapped... Read more

Jacquie organised a wonderful trip and made sure everything went perfectly smoothly. She kept us updated, ensured we were taken care and came to see us at our hotel in Quito. I normally plan all my trips independently so it was a new experience having someone else do all the organising. But I am so glad I gave it a try - there was a lot of organising to be done and it meant I had no mental load having to double check times or communicating with tour guides when activities needed to be swapped around because of sea conditions etc. I was able to properly enjoy the trip. I highly recommend it!

Hotel Reviews
Hotel Fiesta
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nicky Amazon Lodge
Cuyabeno Wildlife Reserve
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cultura Manor
Quito
Authenticity & Character
Location
It is in a quiet part of town so not much going on in the evening.
Staff
Cleanliness & Comfort
Activity Reviews
Overnight Shuttle from Quito to Cuyabeno Wildlife Reserve
Overnight Shuttle from Quito to Cuyabeno Wildlife Reserve
Quito

This was a bit tough - some of the seatbelts didn’t work in the minibus and it is quite a dangerous drive. I think there could be an option available for a private car instead of the bus. Someone at the lodge had done this (of course it is more expensive) but it might be a possible add on, just because the driver is quite tough in the bus.

Welcome to San Cristobal Island!  La Lobería
Welcome to San Cristobal Island! La Lobería
Ecuador

Nice private guide who picked us up from the boat and took us there. Again it meant we could fit more in and was great having someone meet us.

Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colonial Quito City Tour
Colonial Quito City Tour
Quito

Mateo was a great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jacquie Granda
Jacquie
Jacquie Granda
Local specialist in Quito - Ecuador | Replied on Jul 23, 2026
Dear Jade, and Hamidur, Thank you so much for your beautiful words. Reading your review really made my day. Knowing that you could simply relax, enjoy every moment, and leave all the planning and logistics in my hands is exactly the experience I hope to create for every traveler. Your trust meant so much to me from the very beginning. Meeting you and Hamidur in Quito was one of my favorite moments. After spending so much time planning your adventure together, it felt like meeting friends... Read more

Dear Jade, and Hamidur,

Thank you so much for your beautiful words. Reading your review really made my day.

Knowing that you could simply relax, enjoy every moment, and leave all the planning and logistics in my hands is exactly the experience I hope to create for every traveler. Your trust meant so much to me from the very beginning.

Meeting you and Hamidur in Quito was one of my favorite moments. After spending so much time planning your adventure together, it felt like meeting friends rather than clients, and I will always remember that with a smile.

Thank you for allowing me to be part of such wonderful memories. Reviews like yours remind me why I love what I do and inspire me to keep creating meaningful journeys with the same care and dedication.

I hope this will be the first of many adventures together. Whenever you are dreaming about your next trip, whether it is back to South America or anywhere else I can help you explore, I would be honored to design another unforgettable experience for you.

Until then, I wish you both many more incredible adventures, and I hope our paths cross again someday.
I am sending you a big hug for you and for Hamidur, you have a friend, don't forget it!

With my warmest thanks,
Jacquie Granda

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.