Kimkim Trip Reviews

We had a fantastic trip to Greece, and KimKim did such a great job arranging everything for us. It was-pleasure having all the transports, hotels and tours set up for us so all we had to do was show up at the indicated time and off we went. All the guides (and drivers)were extremely knowledgeable, and went above and beyond in answering all our questions and sharing their knowledge of Greek history and culture. We enjoyed every activity, with one of many highlights being the private sunset catamaran trip around Santorini, with the two Demetris as our hosts. It was great working with Gustavo in planning a trip that met all of our (many) requirements. Thank you
KimKim for making our Greece adventure one we will always remember!

Kim Kim and our agent Mathia recommended, organized and made all the arrangements for our ncredible Norway trip.
It was incredible value for a 5 star experience. It was the perfect mix of train and boat travel. Well paced but scheduled to maximize our 12 days with sufficient down time for relaxation and to explore on our own.
The boutique hotels were some of the best we have stayed at in Europe. All well located and unique. The guides for our personal citytours were exceptional.
All of the recommendations for the itinerary, activities and restaurants were perfect and allowed us to really experience Norway and everything it offers in its diverse geography, culture and history.
Particular highlights were the Flam Railway, Fijord Ferry cruises, Hurtigruten overnights and the City of Trondheim.
We have no hesitations in giving the highest recommendation to Mathia and his local Norwegian team and Kim Kim as the broker and platform for the easy arranging of such a wonderful custom self directed travel experience.

We absolutely loved our trip to Greece! Everything was planned so well, and we felt like there was the perfect balance between having things scheduled and still having plenty of flexibility to explore and do things on our own time. We never felt like there was too much planned or like we were being rushed, but we also always had something to look forward to.

All of the food recommendations and options were amazing, and we had so many great meals throughout the trip. The transfers were also extremely helpful and made getting from place to place so easy and stress-free, especially since we were traveling to multiple places.

Any time there was an issue or something came up, it was handled and solved very quickly. Everyone was always extremely helpful and accommodating, which made the whole trip feel so much less stressful.

We especially loved our hotel in Paros — it was incredible and definitely one of the highlights of the trip! Overall, everything felt very well thought out, and we loved being able to enjoy Greece without having to worry about all of the little details ourselves. We had such an amazing trip and would definitely recommend KimKim and will be using them again in our future adventures!

Hotel Reviews

Kasimatis by La Perla

Santorini

We really enjoyed our stay here overall! The hotel had a beautiful view of the caldera, and we really loved staying in Imerovigli. It was such a pretty area and a great location for our time in Santorini. The staff was friendly and helpful for the most part, although there were a couple of things that could have been handled better. We were told that we were going to be moved to a different room, but that never ended up happening and we weren't really given an update about it. We were also told someone would come help us with our bags when leaving early in the morning, but no one ever came, so we ended up taking care of them ourselves which was difficult given the stairs you have to walk up. Neither of these things ruined our stay, but the communication and follow-through could have been a little better. Overall, we still really enjoyed the hotel, especially the beautiful caldera views and the location in Imerovigli!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alexandros Suites & Apartments

Naoussa

I seriously cannot say enough good things about this hotel! It was absolutely gorgeous, in an amazing location, and by far our favorite hotel of the entire trip. Being so close to Naousa made it really easy and fun to go into town, but the hotel itself still felt relaxing and peaceful. The staff was INCREDIBLE. I truly cannot say enough good things about everyone who worked there. We arrived pretty early in the day, and they immediately worked on getting our room ready for us so we could check in early. They were so helpful throughout our entire stay and helped us book reservations at restaurants and beach clubs they recommended, while also giving us suggestions on what to do and see around Paros. Every recommendation they gave us was great! Our room was right next to the pool, which we were a little worried about at first because we thought it might be loud, but it wasn't at all. The room was extremely clean, comfortable, and so nice. There was also a public beach only about a five-minute walk away, and we had so much fun hanging out there the day we arrived. Everything about our stay was amazing. Between the beautiful hotel, perfect location, and especially the incredible staff, this place was easily one of the biggest highlights of our trip. I genuinely could have stayed there forever and would absolutely stay here again!

Authenticity & Character

its beautiful and such an amazing view!

Location

great location, 5 min walk to the beach, 10 min walk to Naousa

Staff

they were amazing. so accommodating and truly so nice. cant say enough good things about them!

Cleanliness & Comfort

so clean and fun!

Achilleas Hotel

Athens

We really enjoyed our stay here! The location was great and made it so easy to get around and be close to everything we wanted to see and do. The receptionists were also extremely helpful and gave us some great local recommendations, which we really appreciated. One thing that really surprised us was how quiet the room was. Athens can feel pretty busy and loud when you're outside, but as soon as we got into our room, it was completely silent. We never had any issues with outside noise, which made it really nice to come back and relax after being out all day. Overall, we had a great stay and really loved the location, helpful staff, and how peaceful the room was!

Authenticity & Character

Location

Loved the location. Was central and walkable to everything

Staff

they were so helpful and accommodating. we got there early, and they kept our bags so we could go explore while they were getting our room ready.

Cleanliness & Comfort

Activity Reviews

Self-Guided Parikia & Naousa Markets Visit

Paros

It was so fun. Definitely the best place we explored for shopping. I loved all of the different shops that had lots of authentic greek items. We got really amazing olive oil from one place

Quality of Experience

Sunset Caldera Catamaran Cruise

Santorini

This was such a fun experience!! we loved it. the water was really calm until the end. it was so fun to see different parts of santorini you couldn't see without going on a boat! wasnt many fish to see snorkeling and we only stopped at 2 spots and you could really only swim in one of them. It was really nice.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Self-Guided Exploration of Santorini's Towns & Villages

Santorini

So fun to explore here. definitely lots of walking but i wouldn't have been comfortable driving here. I really enjoyed looking at all the churches and seeing all of the gorgeous views of the caldera! We watched mamma mia at volkan on the rocks and it was SO fun!!! highly recommend.

Quality of Experience

Self-Guided Local Markets Visit

Athens

This was so much fun to walk around. We shopped around both days we were there. We especially liked the store called JAmevar colourful home! you should definitely check it out.

Quality of Experience

Self-Guided Museum Visits in Athens

Athens

It was a cool museum to see after we learned to much about the acropolis too!

Quality of Experience

Self-Guided Santorini Shopping

Santorini

we didn't do too much shopping here, but we did get souvenirs here and they weren't too expensive! Very fun.

Quality of Experience

Traditional Vineyards & Wine Tasting Experience

Santorini

This was really fun and a great way to end our trip! Our tour guide was so helpful. It was really fun to see different parts of the island that we hadn't seen either. We learned so much about the island and the wine making process!

Quality of Experience

Guides, Drivers and Staff

the drive was kind of like our main guide and he was so knowledgeable and nice! we loved him.

Transport

Self-Guided Beach Time

Paros

We rented a buggy and would definitely recommend this for seeing all of Paros. It made exploring the island so fun. We got to go to a beach club for the beginning of the day and that was really nice to relax there, but it definitely was pretty busy. We went to the Monastiri beach club.

Quality of Experience

Acropolis Beat-the-Crowds Discovery Walk

Athens

Our tour guide was very helpful! it was a group tour but was great. Really enjoyed it!

Quality of Experience

Guides, Drivers and Staff

Transport

We combined a visit to Athens with six days of sailing in the Ionian Sea. KimKim made planning so much easier. The transfers to and from the airport were timely. Our transfer from Athens to Lefkada was with George from Epirus Adventures. George was personable and made the long drive pass quickly even with our two stops. He was an excellent driver too! All portions of our trip went smoothly thanks to Sienna. It was nice knowing that if anything did go wrong, we would have a resource (KimKim) to help with any problems.

Hotel Review

Athens Ivy Suites

Athens

The Athens Ivy is located in the heart of Athens, near a lot of shopping and dining. A few of the rooms have a view of the Acropolis , but most don't. It is within reasonable walking distance of the Acropolis and the Acropolis Museum. The included breakfast is better than most. The breakfast is served in an on-site restaurant and allows many choices. The restaurant is also nice for late night relaxing. Other than the restaurant, there are not really any common areas. The lobby is tiny. The rooms were all updated, clean, and tastefully decorated.

Authenticity & Character

This is a small hotel that has obviously been in existence for a while, but everything is updated.

Location

The hotel is near shopping and many dining choices. The Acropolis is an easy walk.

Staff

It was easy to make arrangements for a breakfast to take with us for an early trip to Delphi.

Cleanliness & Comfort

The hotel rooms were very clean.

Activity Reviews

Private Transfer from Athens to Lefkada with Corinth Canal & Nafpaktos Stops

Greece

George was engaging and pleasant. He was a good driver. His suggested lunch stop was timely and scenic.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Delphi Day Trip

Athens

It was a pleasure to spend the day with Nancy. She was a very good driver. She was full of information when we asked, but also allowed silence when appropriate. She made arrangements for lunch at a wonderful restaurant near Delphi that we would have never found ourselves.

Quality of Experience

Its Delphi.

Guides, Drivers and Staff

Transport

Nancy made the trip relaxing.

Thank you Gustavo and Leah - our Greece trip was wonderful. The guides were energetic, knowledgeable and very friendly. The hotels were great, all very accommodating of early check in, the drivers were on time. We learned a lot and thoroughly enjoyed the trip.

We were very impressed by the friendliness and hospitality of the Greek people and the cleanliness of Athens and the islands. Also, the weather was perfect. Thanks.

Just one question - all 4 couples continue to be copied on an email saying a payment is due. We all believe that we are all paid up. Is it possible for you to get the Kimkim system to stop sending the "payment due" notice?

Thank you. We will definitely be in touch for future trips. Betsy Meyer

Wonderful trip - itinerary, accommodations and drivers!! You really came through to provide a trip to exceed expectations Thank you for your professional attention to details.

Mohammed was great at crafting our perfect itinerary that packed in everything we wanted to do in Morocco. His tailored approached helped us find great accommodations and activities across the country.

Hotel Reviews

Riad Atrium & Spa

Marrakesh

Really nice hotel room and attentive staff. Rooftop view was a great place to relax during the evening hours.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Nice room with a great view with a balcony. The restaurant was very nice as well. Small issues with the room but were addressed by staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Highlight of the trip. Incredible staff with good food and great music night with other guests from around the world. You will feel the connection to the Sahara in very nice accommodations.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Semlalia

Fès

Great staff and delicious breakfast. Beautiful courtyard. No showerhead so you must either take a bath or squat to use a shower wand.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

No showerhead, must squat in shower to clean yourself

Hotel Dar Mounir

Chefchaouen

Clean rooms and helpful staff. Small breakfast. Cozy rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa

Rabat

One of the better hotels we stayed at. In the heart of the Medina near great restaurants. Clean room and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

An Evening Food Walk in Marrakech

Marrakesh

Great guide where we got to experience interesting local foods. Would have been better to do earlier in the trip to see what was out there.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Traditional Moroccan Hammam.

Morocco

Unique local spa experience. Not like massages back home. Clay baths, scrubbing, and a massage.

Quality of Experience

Guides, Drivers and Staff

Transport

Quad Biking the Erg Chebbi Dunes

Merzouga

Adrenalin blast! Great fun to drive across the dunes. Once in a lifetime experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaouen to Fes via Volubilis, Moulay Idriss and Meknes.

Morocco

An unexpected highlight of the trip. This was added to our itinerary without me giving it much of a thought at all. It turned out to be a highlight of the trip. This was the single best guide I have ever had on any trip I’ve been to. Very enthusiastic and knowledgeable. Wish I could have spent more time in volubilis!

Quality of Experience

Guides, Drivers and Staff

Best guide ever!

Transport

Half-Day Guided Tour of Marrakech

Marrakesh

We got to see the beautiful culture and sites of the city. Our guide took us to the highlights and avoided areas we didn’t want to go to so we could maximize our time to fit in what we wanted to do.

Quality of Experience

Guides, Drivers and Staff

Transport

Over the Atlas to Marrakech

Morocco

Very cool to see where some of Hollywood’s most famous movies were filmed. The ancient Kasbah was beautiful and a familiar movie set as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Boumalne Dades

Morocco

Great experience visiting the carpet co-op and seeing how different tribes have unique ways of creating their rugs.

Quality of Experience

Guides, Drivers and Staff

Transport

A Nomad Family and the Music of the Desert

Merzouga

Very unique opportunity to meet local Berber families. We got a tour of the Sahara desert and saw local villages.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes to the Sahara via the Atlas (Camel Ride included)

Morocco

Drive to the Sahara. Fairly uneventful. Sadly got food poisoning at the restaurant I stopped at but other than that good times.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Fez Medina

Fes

Incredible tour of the Medina where we got to see the highlights along with eating great food. Our guide was very informative and helped answer all questions we had.

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaouen: A Guided Walk

Chefchaouen

Our guide did not show up on time. After waiting 20 minutes we contacted our agent and decided to walk the town ourselves. Eventually the guide made an excuse and showed up to our hotel an hour later. When we returned it was time to depart but he wanted to start the tour which we declined.

Quality of Experience

Guides, Drivers and Staff

Having them show up

Transport

Our driver was great

Casablanca Arrival and the Drive to Rabat

Morocco

Very cool to experience the only mosque in Morocco. Great introduction to the country.

Quality of Experience

Guides, Drivers and Staff

Transport

Great experience working with you. You were proactive and responsive during every step of out trip. We used drivers John and Ollie. They were fabulous.

The accommodations that Kate selected for us were wonderful—easy walking distance to the castles and other attractions that we planned to visit. Every one of them was quaint, historical, and provided excellent breakfasts! The staff at each one were courteous, professional, and helpful.
Our drivers John and Ollie were terrific! They were knowledgeable, personable, and excellent drivers. We did a LOT of touring and felt completely at ease with them. Driving around the south coast of England in a London cab was a bonus!
We requested viewing an extraordinary number of sites in the time that we had available, but Kate was able to design a tour that exceeded our expectations. She’s awesome, and based on her performance, I would not hesitate to recommend Kimkim to others.

Activity Review

Iconic Oxford Private Walking Tour

Oxford

Athens guide, Evita, was very knowledgeable , accommodating, personable and provided a great suggestion for a restaurant. Santorini guide, El, was also very knowledgeable, personable and accommodating. Sifnos guide, Stephanie, was personable and accommodating. She did not provide relevant historical knowledge, which was disappointing considering that this was a cultural & historical walk through three villages. Sunset cruise in Santorini was wonderful, as were the captain & his first mate ( both named, Demitri). The sailing cruise in Paros is highly recommended; the captain, Costo, was very accommodating; a particularly caring when one member of our group didn’t feel well. All transfer drivers were prompt and professional, & added their knowledge of the area. Our experience with the hotels was acceptable but less than ideal. We learned that it’s important to better scrutinize hotel selections. In Athens the hotel was in a great location. The staff was accommodating, the breakfast, delicious. However, the room was tiny. Would have selected an upgrade if we were able. In Santorini, the room was comfortably, however it required walking down a flight of stairs, within the room, to access the bathroom - this was unpleasant for seniors. Also, in retrospect, we would have preferred a hotel closer to the ocean. In Sifnos the hotel was beautiful, the staff was accessible but we were given a room with THREE LEVELS. The living room, kitchen and bedroom were each on a different level, accessible by flights of stairs. Again, not very accommodating to senior citizens. On Paros the hotel was very nice, walking distance to the beach with good breakfast. And on Naxos the hotel was very comfortable, good breakfast and walking distance to town and the beach. I would highly recommend carefully reviewing hotel accommodations for a trip of this nature. (We neglected to do that). There were more luxurious hotels at most locations, with ocean front accommodations, and some with private pools on the balconies. It would have been worth the additional cost to have those accommodations.
In general Kimkim was very helpful, provided excellent service prior to and during the trip.

The tour was well organized and the emergency support was first class. The hotel in Alesund was bit disapointing where as the hotels in Oslo, Bergen, Tromso and Lofoten islands were very conveniently located and decent
Kristina was very resourceful when it came to planning and patiently and pragmatically responded to my innumerable requests to summarize , .Kim Kim did a splendid job

JK, our guide, made the entire itinerary wonderful.

Valentine was very detailed and helped us along the way when we had questions. She planned an amazing trip and made our lives easier!

We had an incredible week in Argentina with 2 days in Buenos aires and 4 days in peninsula de Valdés.
Mili greeted us at the airport with a nice big sign and standing where we could clearly see her, and a nice big smile! The welcome was everything we needed to start the week of on the right foot.
We were tired from the flight and mostly rested during the day, but in the evening went to a home hospitality dinner with Diego and Mariana where we sat and dined with 3 generations of the family for a warm and homey regular family dinner. They even noticed that it was the evening of the Jewish new year, and served apples and honey for dessert! I don't have enough words to describe how welcome we felt 💖!
The next morning Agostina took us all around Buenos Aires, her knowledge was deep and she had patience for all my questions! And in spite of the cold weather agreed to indulge me in a quick stop for my favorite ice cream!
We were given great tips for how to spend our afternoon. In the evening we had fun at the tango and dinner show.
The next morning we were off to peninsula de Valdés. At our hotel in Puerto piramides the front a desk at first couldn't find our reservation, and the emergency contact at say Hueque helped straighten everything out and the room was just beautiful, with an incredible beach view.
The weather caused a change in our plans for the navigation, and Say Hueque helped us move things around so that we still were able to explore the entire peninsula, as we had hoped.
For our last night, we drove to estancia el pedral at punta ninfa, south east of Puerto madryn. I simple do not have words to express what a wonderful day we had there. We want to go back, as one day was definitely not enough time at the beautiful estancia with the beautiful warm and attentive family and staff. We were greeted by Sebastian and Mateo, then had a delicious dinner prepared by chef pablo. Every one of my food limitations was taken into account while keeping ingredients local and absolutely delicious and impeccably presented. The next morning after breakfast mateo took us to see the penguin rookery and the view and lighthouse at the point. We were very sad to not be able to do more activities, but had to leave to catch a flight to return to buenos aires.
Overall an amazing week and we can't wait to return!

Right after immigration Deta make sure my driver is visible to me while I browse through the signage. The driver is helpful and drives us to the hotel.
Both our driver and tour guides did very good job and make sure that we enjoy the tours during our stay. I would recommend KimKim to anyone would like to have your vacation arranged for you without hassle.

We had a wonderful trip to Porto, Lisbon, Coimbra, Lagos in the Algarves and Madeira. Giorgia was excellent in helping to design and plan the trip of our dreams.

Our trip to Porto was amazing!! Adam chose the absolute perfect hotel for us. Our rooms had small gardens in the back, the hotel offered a delicious breakfast, along with a pool and lovely bar area. We took a cooking class where we learned to cook Portuguese dishes and had the best time. We got to explore the local market and learn about the local people that run the place. Overall, KimKim helped us make the most out of our trip!!

The places I visited in Patagonia were great. The tours that I booked were average. I searched out a few additional tours that were with smaller groups and more unusual excursions. I wish I had been offered more choices from the start.

Hotel Reviews

Rochester Calafate

El Calafate

Authenticity & Character

Location

Not in city center

Staff

Cleanliness & Comfort

Los Naranjos

Ushuaia

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

🔎 General Information about Ushuaia 🔎

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Train of the End of the World 🚂

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Todo Glaciares Navigation

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Navigation: Sea Lions, Birds and Lighthouse 🦭(On Catamarán)

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Tierra del Fuego National Park (Half day visit) 🌲🌿

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

The trip organized by Rachel and her team was perfect. The trip pacing was perfect and we really enjoyed all of it. The most astounding part of the trip was frankly the properties they selected . Every one was unique and perfect. Every time we showed up to a new property we were delighted. Of particular note was the sheepdog demonstration- a fascinating experience we wouldn’t have found on our own.

Hotel Reviews

Cliff at Lyons

Co. Kildare

The room we were in (Pipit) was fabulous. Lovely and only one of two rooms in the building which made it very quiet. Lovely view over the lily pond.

Authenticity & Character

It was a very beautiful property with lovely buildings and gardens. Most of the garden beds seemed over grown and in needing of love. Apple trees with fruit on the ground and beds overtaken with dandelions and weeds.

Location

It was very convenient to the airport really. Only 40 or so minutes away, so it was very nice to not have a long drive to. A ivate

Staff

Everyone we ran into was very helpful and nice.

Cleanliness & Comfort

So this was also another wedding venue and there was one going on this day. As a result the next morning there were empty glasses and empty beer bottles littered about and one area (obviously the smoking area) outside the restaurant where the ground was littered with cigarette buts. My partner found broken glass on his seat at the breakfast as well.

Kilkea Castle and Spa

What a unique property! A straight up castle- it was very cool.

Authenticity & Character

Just the fact it looks like and actual castle was cool. We stayed in the. Carriage house, but since it was attached to the main building it felt like you were staying in the castle. Another very cool item were the onsite escape rooms. We had a great time escaping the dungeon.

Location

It was out in the country, but that made it perfect.

Staff

John at the activities center (the escape room) made it very fun!

Cleanliness & Comfort

One of the things one should be aware of is that this is a big wedding venue. When we checked in the lobby was full of wedding guests and we literally had to wiggle our way to the desk to check in. They were also packing the bar, so getting a nice beverage after the long drive was impossible. Not a big deal, but something to be aware of. The music from the wedding was also quite loud, although away from the main building. It did not take away from our enjoyment but something to be aware of.

Killarney Park Hotel

Killarney

I wish I could give this place 8 stars. The service was impeccable, the rooms were very nice and the location was very central to the parks we were visiting.

Authenticity & Character

Location

Staff

Fallen, Brendan and Colin were so fantastic! Also Maria at the front desk was very helpful and welcoming.

Cleanliness & Comfort

The room was perfect with all the amenities you could want. We were in a classic King, which was just fine, but I would love to go back and stay in one of the other class of rooms, as I bet they are spectacular.

Pax Guest House

Dingle

The view from the lounge are was spectacular!

Authenticity & Character

Beautifully decorated and very amazing artwork throughout the property.

Location

Perfectly located at the top of a hill with lovely views of the fields and Dingle bay.

Staff

Cleanliness & Comfort

We were pleasantly surprised that we were able to have laundry done, as some of the reviews mentioned otherwise. Same day service and very reasonable!

Gregan's Castle Hotel

This was one of our favorite properties on the trip. We enjoyed the breakfast very much, and also enjoyed dinner there on one of the casual nights. Very very nice. The property and the room we were upgraded to (Fuschia) were spectacular. The pub was warm and cold and we spent much of one rainy afternoon there by the fire. Perfection.

Authenticity & Character

Wonderful sitting rooms with garden views and fireplaces throughout. Such a lovely setting.

Location

Staff

Everyone was so welcoming and lovely. They really made you feel at home.

Cleanliness & Comfort

The room was lovely, large and nicely outfitted with a seating area for two that we loved. Very comfy bed!!!!

Ballynahinch Castle Hotel

This property was amazing. The grounds were just spectacular - we spent most of one afternoon just hiking the very well maintained trails on the property. Over 5 miles by our count. There is a lovely perfect walled garden and kitchen garden that was one of the most beautiful we have ever seen. Our room was nicely situated with a river view. Perfect orientation.

Authenticity & Character

Great fireplaces and seating areas to hang out at.

Location

Great property with amazing walking trails through the woods and along the river.

Staff

Well- they mostly seemed a bit overworked and stressed. We didn’t really get the warm welcome or assistance with luggage we would have expected, and were quite surprised by that. The pub was lovely, but they had the poor bartender doing everything. He seemed extremely overworked.

Cleanliness & Comfort

Merrion Hotel

Dublin

Wonderful hotel in the perfect location for Dublin. Breakfast was fabulous and our garden room had a lovely view. Very centrally located near a couple really fun pubs.

Authenticity & Character

Location

Centrally located.

Staff

Cleanliness & Comfort

Activity Reviews

Connemara Sheepdog Demonstration

Ireland

I would like to give 5 stars to our sheepdog Mac as well. This was amazing and one of my favorite activities. Well worth the drive!

Quality of Experience

Guides, Drivers and Staff

The farmer doing the demo was funny, knowledgeable and amazing.

Irish Dancing - The Irish House Party (Dinner & Show)

Dublin

Amazing entertainment as well as food!

Quality of Experience

Food

The Guinness beef stew was incredible!!

Cliffs of Moher Cruise from Doolin ( 50 min)

Doolin

We did not go on this cruise as it was raining and the seas were rough. I would suggest it as an activity but not book it in advance. There were lots of spots available and could easily be walk up.

Private tour of Emigration Museum EPIC

Dublin

Our guide Emma was fantastic- not saying anything wrong with her at all. However we would have gotten a lot more out of it going through on our own. This is not an activity or museum where a guide is needed at all.

Quality of Experience

Guides, Drivers and Staff

Killarney National Park Jaunt - From Park to Castle

Ireland

Really cool experience and our driver was super nice and knowledgeable about the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Cliffs of Moher Visitor Center tickets

Ireland

Beautiful views and locations - Wry scenic and not to be missed.

Quality of Experience

Dublin Private Walking Tour

Dublin

Brian was great and we enjoyed his banter and stories of fairies and fairy trees! He modified the trip for us and was very flexible.

Guides, Drivers and Staff

Brian was great, on time, very knowledgeable and personable. Perfect walking pace for us as well

We booked a 10-day trip to Brazil (Rio, Amazon/Manaus, and Foz do Iguacu). Ours was a group of 14 and our KimKim representative was Bruno Madeira. The trip was expensive-but we were willing to pay as we looked at this as once in a life-time experience for us.
From the beginning to the end, Bruno was excellent in responding to our messages. High points of the trip were:
1. Day 2: Visit to Corcovado and Sugar Loaf were fully worth it.
2. Hospitality of the Paroa Amazon Lodge Staff. Fillipe and Leilian were exceptional and went above and beyond in meeting our dietary needs. Food was excellent.
3. Foz do Iguacu was really wonderful, both from the Argentinian side as well as the Brazil side. Our guide Edson was very respectful, and he made sure that everyone was comfortable and safe from the time he met us until we got checked in at the airport. There was one issue that tainted this positivity and I am sure who was to blame for it (see #6 below).
4. On our request, Edson took us to Parque das Aves. We appreciated that he accommodated our request. We paid the entrance fee on our own. These little things should have been included in the package.

Here are the reasons why I did not give four stars to the Kim-Kim experience and to Bruno.
1. Kim-Kim app is very basic. We did not have access to invoices, hotel and airline vouchers via the app.
2. Our detailed daily itinerary was not available until a couple of days before the trip. At times (especially in Rio) we had to push the guide asking for the following day's itinerary.
3. Day 3 tour in Rio was tiring and we felt that some places were included just to kill the time. We felt that our guide their was pushy and disrespectful to our group members on more than one occasion.
4. We felt that we were not well informed about our Amazon experience. Even though it was termed "Amazon Safari" the actual experience fell short. We felt that a visit to the indigenous village should have been included for the price we paid, but it was not. Instead we visited a local village, which was not what we expected.
5. Except for the Arena Leme Hotel, the other hotels we stayed were just average. This is why we strongly felt that indigenous village visit could have been included to increase the value for our money.
6. Boat ride in the Argentina-side was not included in our package. Edson charged us a lot more than the price published on the ticket counter. When we informed Bruno, he asked us to resolve it with the guide. We were quite disappointed with Edson's action as well as Bruno's response.