Kimkim Trip Reviews

4.8
Based on 20,265 ratings
Read 20,265 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

we had a great trip to Guatemala and Belize. ...
Belize | Apr 27 - May 5, 2026

B
Beat M.
Switzerland | Reviewed on May 12, 2026
we had a great trip to Guatemala and Belize. What two lovely countries with som much culture. Definitely worth a trip. Antigua (with the various day tours), Tikal and also Xunantunich and Caye Caulker in Belize. The local travel agents, did a fantastic job, were always available and responded to our needs and requests. When we didnt like a hotel (as it just didnt look as advertised) they found an alternative.. If there is one thing i would wish for it is that there were better hotels -... Read more

we had a great trip to Guatemala and Belize. What two lovely countries with som much culture. Definitely worth a trip. Antigua (with the various day tours), Tikal and also Xunantunich and Caye Caulker in Belize.

The local travel agents, did a fantastic job, were always available and responded to our needs and requests. When we didnt like a hotel (as it just didnt look as advertised) they found an alternative..

If there is one thing i would wish for it is that there were better hotels - which were never offered to us (we had originally said we prefer 4 star but ended up largely with what i would call mid to lower end 3 star. We did on our own when there see better hotels and would have loved to book them (some were the same price eg., in caye caulker) or at least have the option.

Hotel Reviews
Tropical Paradise Hotel
Caye Caulker

The hotel is perfectly located but there is no charm and the rooms are very basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Maya
Flores

It is ok but definitely a 3 star not a 4 star. there is really no character

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador de Antigua
Antigua

It is really very narrow and not what I would expect a parador to be. We were able to change to a better hotel so thank you for that but there were definitely still better options

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sofía Barrios

Wonderful Service from Start to Finish
Galapagos Islands | Apr 27 - May 11, 2026

Susan
Susan M.
Hinckley, OH, USA | Reviewed on May 12, 2026
Everything from start to finish was wonderful. Ariel helped us plan our trip and he was very responsive to our questions and requests! His communication with us throughout our trip was excellent. We began our trip in Quito. Our driver, Cristobal, was very helpful. He gave us suggestions for things to do in the city, and types of Ecuadorian foods to eat. More significantly, he walked us through the airport to get us to the Galapagos - customs, check in, and location of the security gate for... Read more

Everything from start to finish was wonderful. Ariel helped us plan our trip and he was very responsive to our questions and requests! His communication with us throughout our trip was excellent. We began our trip in Quito. Our driver, Cristobal, was very helpful. He gave us suggestions for things to do in the city, and types of Ecuadorian foods to eat. More significantly, he walked us through the airport to get us to the Galapagos - customs, check in, and location of the security gate for our flight. Once in the Galapagos we had outstanding guides and Kimkim boots on the ground help. In San Cristobal, Ian made sure we were at the right places and on time. In Santa Cruz, Viviana gave us an outstanding Highland Tour. We’d highly recommend this tour as you can get up close to the giant tortoises in their natural environment. Scuba Iguana was an outstanding dive outfit. Our dive guides, Gabby and Kike, were awesome. We’ve dove in multiple places around the world and we’d say that Scuba Iguana was the best thus far - and we thought the others were good too! Staff is friendly and fun. They make a point of knowing your name, comfort level, and help every step of the way. We felt spoiled. While in Santa Cruz, my husband came down with a bad bacterial and viral infection that left him very dehydrated. We couldn’t have navigated this issue without the help of Kimkim boots on the ground. Many thanks to Diego, Veronica, and Tatiana for helping with Spanish translation, rearranging our stay, and ensuring we were well taken care of throughout a stressful situation. I will definitely work with Kimkim again on future trips.

Hotel Reviews
La Isla Hotel
Puerto Ayora

Clean and comfortable. Breakfast each morning was very good. Centrally located with many attractions within walking distance. Staff was very helpful and friendly. Loved the shower - it’s huge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Galapagos Sunset Hotel
Puerto Baquerizo Moreno

Centrally located and close to many attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casona de La Ronda
Quito

Small boutique hotel with outstanding service. Clean and comfortable, friendly staff. We had a great breakfast at the hotel and dinners were wonderful too!

Authenticity & Character
Loved the architecture
Location
In the heart of the historic district and walking distance to many sights.
Staff
Cleanliness & Comfort
Activity Reviews
Discover Isla Pinzón & Playa La Fé
Discover Isla Pinzón & Playa La Fé
Puerto Ayora
Scuba Diving - Another day to dive in Santa Cruz
Scuba Diving - Another day to dive in Santa Cruz
Galapagos Islands
Scuba Diving - Another day to dive in Santa Cruz
Scuba Diving - Another day to dive in Santa Cruz
Galapagos Islands

Hammerheads!!

Scuba Diving - Day Trip from Santa Cruz
Scuba Diving - Day Trip from Santa Cruz
Galapagos Islands

Scuba Iguana is a top notch dive outfit. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Gabby and Kike were super! The captain of the boat, Enrique, was very good. Jose helped out with dive gear, snacks and lunch- outstanding.
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands
Highlands of Santa Cruz Island
Highlands of Santa Cruz Island
Galapagos Islands

Fun to see the giant tortoises in their natural environment.

Quality of Experience
Food
Outstanding!
Guides, Drivers and Staff
Viviana was very knowledgeable.
Transport
Snorkel at Kicker Rock (Leon Dormido)
Snorkel at Kicker Rock (Leon Dormido)
Galapagos Islands
Quality of Experience
Certainly not the fault of the guides - visibility was not great. Make sure you don’t go when there’s a full moon. Apparently it impacts what you can see.
Food
Guides, Drivers and Staff
Transport
Local specialist: Ariel Chasi

Spain and Portugal: Bucket List Must Sees
Spain | May 1 - May 18, 2025

Lisa
Lisa C.
Santa Rosa, CA | Reviewed on May 11, 2026
This review comes a year post trip but it was an unforgettable experience in that it was my husband's and my 70th Birthday celebration vacation. Helena, our KimKim coordinator was fantastic. We made 6 major changes in our plans and she was patient and perfect throughout. The trip was very customized in that my son traveled with us through Spain- Madrid, San Sebastian and Barcelona-and then it was just my husband and me in Portugal (Porto, Lisbon & Lagos). The domestic transportation,... Read more

This review comes a year post trip but it was an unforgettable experience in that it was my husband's and my 70th Birthday celebration vacation. Helena, our KimKim coordinator was fantastic. We made 6 major changes in our plans and she was patient and perfect throughout. The trip was very customized in that my son traveled with us through Spain- Madrid, San Sebastian and Barcelona-and then it was just my husband and me in Portugal (Porto, Lisbon & Lagos). The domestic transportation, international connections, tours (cultural, food & wine) were amazing with no glitches whatsoever. We not only traveled to the major cities, listed above, but also small neighboring fishing villages, monasteries, walled cities with palaces, wineries and churches. Antoni Gaudi"s Basilica de la Sagrada Familia has got to be my favorite church of all that I've visited.

Hotel Reviews
Portugal Boutique City Hotel
Lisbon

A lovely , clean and spacious centrally-located hotel. We were given pasteis de nata the evening before we checked out!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Praktik Bakery
Barcelona

The highlights of this hotel were the amazing early morning aromas of baking breads and pastries and the breakfasts served. The negative is the teeny, tiny rooms with no place to put clothes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hooks or racks to put clothes
Zenit Convento San Martin
San Sebastián

The Zenit Convento San Martin was one of our favorite hotels- a remodeled convent-spacious, good breakfast, bar and was 2 blocks away from La Concha Beach and about 10-15 min away from the Old Town where delicious pintxos abound.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

I ate and loved things I didn't think I would ever like- anchovies. Also the foods I love were only made more fantastic by the presentation and accompanying ingredients. Bar Sport was my favorite with their Gildas and Foie Gras over veal toasts. I would go back to San Sebastian in a heartbeat.

Quality of Experience
Guides, Drivers and Staff
Transport
I think we walked to the meeting place.
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

It was wonderful starting our Spain vacation with a tapas food tour. Between the wines, vermouth, Spanish tortilla, jamon, sausages and peppers, our guide was enthusiastic, informative and friendly. A truly wonderful welcome to Spain

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Helena Fernández

An unforgettable honeymoon
Greece | May 3 - May 9, 2026

Trinity
Trinity G.
Newark, NJ | Reviewed on May 11, 2026
From the first driver who picked us up at the airport, to the hotel workers, taxi drivers, and tour guides, everyone was extremely friendly and helpful. We had the most wonderful experience and felt like royalty everywhere we went, that’s how good the service was! Our trip planner, Eirini, listened to our wishes and advised us on the best times to visit as well as suggested places worth seeing during the time we were not taking tours. I have never had a better vacation and will absolutely... Read more

From the first driver who picked us up at the airport, to the hotel workers, taxi drivers, and tour guides, everyone was extremely friendly and helpful. We had the most wonderful experience and felt like royalty everywhere we went, that’s how good the service was! Our trip planner, Eirini, listened to our wishes and advised us on the best times to visit as well as suggested places worth seeing during the time we were not taking tours. I have never had a better vacation and will absolutely use KimKim in the future!

Hotel Reviews
18 Micon Street
Athens
Authenticity & Character
Authenticity & Character
Location
On a small side street so can be hard to find but seemed to be a safe area and we had no issues
Location
On a small side street so can be hard to find but seemed to be a safe area and we had no issues
Staff
Very helpful and thoughtful! We had to leave earlier than breakfast time and the staff left out a bag full of breakfast for us to take! Very sweet (the food was also great)
Staff
Very helpful and thoughtful! We had to leave earlier than breakfast time and the staff left out a bag full of breakfast for us to take! Very sweet (the food was also great)
Cleanliness & Comfort
Cleanliness & Comfort
Honeymoon Petra Villas
Santorini

The views are to die for but beware there are many stairs!! Can’t have cliff side views without putting some work in. Food was good at the restaurant but you can get better in town

Authenticity & Character
Location
Close to many restaurants, walking distance to Fira. A drive from Oia. Hard to find your room sometimes as it is somewhat of a maze
Staff
Staff was always going above and beyond to make sure you have a great time!
Cleanliness & Comfort
Avgoustos Suites
Naxos

The bedrooms are to DIE for, from the double rainhead shower to the high tech blinds and the personal hot tub. We didn’t want to leave!! Quiet area and lots of privacy

Authenticity & Character
The food in gorgonna tavern below (as well as the breakfasts they serve in the hotel) changed my life!!! Literally, I’m trying to recreate the recipes at home
Authenticity & Character
The food in gorgonna tavern below (as well as the breakfasts they serve in the hotel) changed my life!!! Literally, I’m trying to recreate the recipes at home
Location
Wish it were closer to the port (you have to rent a car if you want to be in town) however the quietness and calmness of the area was refreshing
Location
Wish it were closer to the port (you have to rent a car if you want to be in town) however the quietness and calmness of the area was refreshing
Staff
The owner welcomed us before our room was ready with wine and a local charcuterie and sat and talked with us, telling us about the local things to do and what Naxos is known for. We have never had better service at a hotel!!!
Staff
The owner welcomed us before our room was ready with wine and a local charcuterie and sat and talked with us, telling us about the local things to do and what Naxos is known for. We have never had better service at a hotel!!!
Cleanliness & Comfort
Everything was clean from the first day we got there to the last day we left. Housekeeping was great!
Cleanliness & Comfort
Activity Reviews
Sea kayaking experience
Sea kayaking experience
Santorini

Our tour guides, jiannis and Nolan, were extremely friendly and fun to be around. They had as much fun working as we did being on the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini wine tour
Santorini wine tour
Santorini

We did not know that we had a private tour until the day of, which made our day! Having your own private driver and tour guide makes you feel somehow famous

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran day cruise
Catamaran day cruise
Naxos

Very difficult to have perfect weather for something like this, possibly something you want to wait for the week of to book. We were both freezing and got sunburned at the same time

Quality of Experience
Nothing to do with the staff, they were amazing. The weather was just freezing due to the breeze which made the experience difficult to fully enjoy
Food
The food was all freshly prepared from scratch right on the boat!! Authentic and tasty
Guides, Drivers and Staff
Transport
Villages of Naxos food tour
Villages of Naxos food tour
Naxos

If you have any doubts, stop and just book it!!! We will be talking about this tour for years to come!!

Quality of Experience
Food
Life changing. We made sure to get good olive oil and honey before returning home!
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on May 12, 2026
Thank you so much for your incredibly kind words, Trinity!
It means so much to hear that your honeymoon was such a special experience from beginning to end and that you felt warmly welcomed and well cared for by everyone along the way. I’m especially happy that I could help create an itinerary that matched your wishes and made your time in Greece even more memorable.
Thank you again for trusting us with your vacation. It was truly a pleasure planning this journey for you, and I'm always here...
Read more

Thank you so much for your incredibly kind words, Trinity!
It means so much to hear that your honeymoon was such a special experience from beginning to end and that you felt warmly welcomed and well cared for by everyone along the way. I’m especially happy that I could help create an itinerary that matched your wishes and made your time in Greece even more memorable.
Thank you again for trusting us with your vacation. It was truly a pleasure planning this journey for you, and I'm always here to help you create another unforgettable trip in the future!
Wishing you both a lifetime filled with love, laughter and happiness,
Eirini

Fabulous Greece trip!
Greece | Apr 29 - May 8, 2026

Patricia
Patricia V.
Chicago, IL | Reviewed on May 11, 2026
Our trip was awesome! All the people we interacted with Kimkim were exceptional. We had bad weather in Santorini and they were able to reschedule our Catamaran sunset cruise so we didn’t miss anything! The local tour guides were all great very knowledgeable and personable!
We loved every place we visited
The rooms were all great and located in the heart of things easy to get around. All breakfast that was included was great except our place in Santorini could have been improved it lacked in...
Read more

Our trip was awesome! All the people we interacted with Kimkim were exceptional. We had bad weather in Santorini and they were able to reschedule our Catamaran sunset cruise so we didn’t miss anything! The local tour guides were all great very knowledgeable and personable!
We loved every place we visited
The rooms were all great and located in the heart of things easy to get around. All breakfast that was included was great except our place in Santorini could have been improved it lacked in comparison to the other places.
We would recommend KimKim without hesitation and will use them for future trips
Sydney was very helpful and patient!

Hotel Reviews
Elia Zampeliou Hotel
Chania

Great location awesome view of the bay everything was close

Authenticity & Character
In the middle of everything loved the balcony
Location
Walked everywhere beautiful balcony views
Staff
The breakfast staff was excellent
Cleanliness & Comfort
Clean and comfortable
Abasa Suites
Santorini

Room was very large bathroom was very spacious staff was nice and helpful

Authenticity & Character
Breakfast was not as good or plentiful as the other places
Location
It was quiet and removed from all the tourist
Staff
Cleanliness & Comfort
Argo Boutique Hotel
Naxos

It is walkable close to beach it was noisy but not sure you can control and it was a little small

Authenticity & Character
Location
Staff
More knowledgeable about surroundings
Cleanliness & Comfort
Sweet Home Hotel
Athens

Host were exceptional breakfast was great! Good location close to everything

Authenticity & Character
Homey comfortable and safe
Location
Close to everything
Staff
Pleasant always creates us when coming and going
Cleanliness & Comfort
Small but comfortable had a chair to sit nice balcony
Activity Reviews
White Mountains Excursion with Wine & Olive Oil Tastings
White Mountains Excursion with Wine & Olive Oil Tastings
Chania

Beautiful drive

Quality of Experience
Beautiful views
Food
Excellent food selection and more than enough to eat
Guides, Drivers and Staff
Very smart and informative
Transport
Self Guided Museums of Chania
Self Guided Museums of Chania
Chania
Quality of Experience
Private Guided Walk Through Old Town Chania
Private Guided Walk Through Old Town Chania
Chania

Goody was great

Quality of Experience
Guides, Drivers and Staff
Goody was great
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Chania

Cute town

Quality of Experience
Self-Guided Santorini Shopping
Self-Guided Santorini Shopping
Santorini
Quality of Experience
Sunset Caldera Catamaran Cruise
Sunset Caldera Catamaran Cruise
Santorini

Could have been an hour shorter probably because it was cold

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Fira to Oia Hike
Guided Fira to Oia Hike
Santorini

Amazing views hike was moderate

Quality of Experience
Guides, Drivers and Staff
Lily was very energetic
Transport
Self Guided Beach Time in Naxos
Self Guided Beach Time in Naxos
Naxos

The weather didn’t allow us to enjoy

Quality of Experience
Private Countryside Walk: Naxian Villages & Local Food
Private Countryside Walk: Naxian Villages & Local Food
Naxos

Great time with Christos food was excellent

Quality of Experience
Food
Guides, Drivers and Staff
Christos and kostos were both very friendly
Transport
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Naxos
Quality of Experience
Evening Neighborhood Food Walk
Evening Neighborhood Food Walk
Athens

Nice assortment of food to try

Quality of Experience
Look
Guides, Drivers and Staff
Clea was fantastic and knowledgeable
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Very informative and interesting great tour guide Sophia

Quality of Experience
Guides, Drivers and Staff
Transport
We stayed close and were able to walk
Self-Guided Local Markets Visit
Self-Guided Local Markets Visit
Athens

Loved walking around and exploring things

Quality of Experience
Local specialist: Sydney Hubbard

Knowledgeable Team and Great Experiences with some challenges
Italy | Apr 21 - May 4, 2026

Rosemarie
Rosemarie F.
Atlanta, GA | Reviewed on May 11, 2026
Overall, we had a very good experience with Kimkim and enjoyed our two-week trip to Europe. Our travel specialist, Leslie, was knowledgeable about the destinations and provided excellent suggestions for hotels and activities. Many of the recommendations contributed positively to our trip and helped us discover experiences we may not have found on our own. We especially liked Patrizia who escorted us through Bellagio. Also, our driver, Rolant spoke excellent English and was fun, which made... Read more

Overall, we had a very good experience with Kimkim and enjoyed our two-week trip to Europe. Our travel specialist, Leslie, was knowledgeable about the destinations and provided excellent suggestions for hotels and activities. Many of the recommendations contributed positively to our trip and helped us discover experiences we may not have found on our own. We especially liked Patrizia who escorted us through Bellagio. Also, our driver, Rolant spoke excellent English and was fun, which made traveling enjoyable.

However, there were several areas where the planning process could have been improved. One of the biggest issues was that the final itinerary was not provided in a timely manner. While we had shared the cities we wanted to visit, flights, and some hotels and activities we were interested in, we were not really asked which activities we specifically wanted included or excluded from the schedule. Much of the itinerary was created without our direct input, and we did not receive the finalized schedule until shortly before departure.

As a result, we ended up requesting multiple changes while we were already traveling. Although adjustments were eventually made, handling itinerary changes during the trip itself was stressful and time-consuming. In several cases, activities had already been booked and charged to us even though they were not things we were particularly interested in doing, which unfortunately resulted in lost money.

Another frustration was the lack of pricing transparency. When we requested a detailed cost breakdown for hotels, transfers, and excursions, we were told that this was not possible and that only percentage allocations could be provided. A more itemized breakdown would have helped us better understand the value of the services and make more informed decisions during the planning process.

In summary, the trip itself was very enjoyable. The destination expertise was strong, but better communication, earlier itinerary finalization, more collaboration on activity selection, and greater pricing transparency would have significantly improved our experience.

Hotel Review
Hotel Belvedere Bellagio
Bellagio

Beautiful hotel, beautiful scenery wonderful experience.

Authenticity & Character
Beautiful hotel in a very picturesque location
Location
Gorgeous view!
Staff
The staff was very helpful and polite.
Cleanliness & Comfort
When we asked for a different room, we were given a suite with a view. It was our anniversary and we were welcomed with a bottle of champagne and candy.
Local specialist: Leslie Tranchina

Catherina and her team helped plan a memorabl...
Belize | Mar 29 - Apr 6, 2026

J
Jen W.
Los Angeles, CA | Reviewed on May 11, 2026
Catherina and her team helped plan a memorable family vacation in Belize! We have a large family and Catherina was able to accommodate everyone based off of age and physical abilities. The trip was planned perfectly and everything went smoothly so we could enjoy our time together! Read more

Catherina and her team helped plan a memorable family vacation in Belize! We have a large family and Catherina was able to accommodate everyone based off of age and physical abilities. The trip was planned perfectly and everything went smoothly so we could enjoy our time together!

Hotel Reviews
ITZ'ANA RESORT
Placencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweet Songs Jungle Lodge, a Muy’Ono Resort
San Ignacio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Laughing Bird Snorkeling.
Laughing Bird Snorkeling.
Placencia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monkey River Wildlife & Manatee Watch Adventure.
Monkey River Wildlife & Manatee Watch Adventure.
Hopkins Village
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jaguar Preserve
Jaguar Preserve
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Maya Cacao Belizean Experience
Maya Cacao Belizean Experience
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Green Iguana Conservatory
Green Iguana Conservatory
San Ignacio
Quality of Experience
Guides, Drivers and Staff
Transport
ATM Cave | Actun Tunichil Muknal
ATM Cave | Actun Tunichil Muknal
Belize
Quality of Experience
I
Food
Guides, Drivers and Staff
Transport
Leisure Day.
Leisure Day.
Belize
Xunantunich & Barton Creek
Xunantunich & Barton Creek
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante

WOW!!!! We just got back from an amazing fam...
Scotland | Apr 10 - Apr 24, 2026

Brenda
Brenda H.
Canada | Reviewed on May 11, 2026
WOW!!!! We just got back from an amazing family trip through Scotland and Ireland booked through KimKim with RouteScape and we’re still talking about it every day.
From the very start, everything was so easy. The KimKim app had all our hotels, plans and details in one place, which made traveling stress-free. But what really stood out was how well everything was put together. The hotel choices were all great, we were given options and went with their recommendations and every single one was...
Read more

WOW!!!! We just got back from an amazing family trip through Scotland and Ireland booked through KimKim with RouteScape and we’re still talking about it every day.
From the very start, everything was so easy. The KimKim app had all our hotels, plans and details in one place, which made traveling stress-free. But what really stood out was how well everything was put together. The hotel choices were all great, we were given options and went with their recommendations and every single one was excellent.
And honestly, the drivers were one of the biggest surprises in the best way. Garry in Scotland and Barry in Ireland were absolutely fantastic. The vehicle was a top notch high end Mercedes that had large windows for everyone to be able to see, clean as a whistle everyday and restocked with bottled water for everyone. It was obvious they don’t just pick anyone, these guys were friendly, knowledgeable and made the whole experience so much better. We learnt some Scottish words ask well as some good Irish words. They felt like part of the trip, not just drivers but family!!
Some of the biggest highlights for us:
🇬🇧 Scotland
Edinburgh Castle, Royal Mile, and The Real Mary King’s Close Tour
Glencoe Valley — absolutely breathtaking
Isle of Skye — Fairy Pools, Old Man of Storr, Kilt Rock (wow, just wow)
We really wish we had more time in Edinburgh. Our hotel, Wilde Apartments right beside the castle, was perfect, we could walk everywhere.
🇮🇪 Ireland
Cliffs of Moher — unbelievable views
Ring of Kerry — honestly some of the most beautiful scenery we’ve ever seen
Killarney National Park — especially Muckross House, Gardens & Waterfall (a must-see)
Blarney Castle — kissing the stone was way more fun than we expected
Wicklow Mountains, Glendalough, Galway, Adare Village, and Kilkenny — all amazing stops
Inch Beach was another huge highlight — the scenery was just breathtaking. One of those places where you just stop and take it all in.
We also did the Guinness Storehouse Connoisseur Experience in Dublin — so well done and 100% worth it.
Temple Bar was another fun surprise. We actually went twice. People online say skip it or it’s too expensive, but we didn’t feel that way at all. The live music, energy and atmosphere made it so fun, definitely something you should try at least once.
What really stood out the most was the people. Everywhere we went in Scotland and Ireland, everyone was so friendly, welcoming and happy. It really made the trip even more special.
A big thank you to KimKim for making everything run so smoothly. From planning to drivers to hotels, everything just worked and that made such a difference.

Hotel Reviews
Dakota Glasgow
Glasgow

Enjoyable stay at a Glasgow hotel. The location was convenient for getting around the city and the rooms were clean, comfortable and well looked after. The staff were friendly and helpful throughout our visit. Just a few blocks, we ended up catching the hop on hop off, which we had a lot of fun with. We also ate dinner and had breakfast at the hotel, and both were very, very classy, beautifully presented, great quality and really added to the overall experience.

Authenticity & Character
Very classy posh hotel
Location
Walking distance to everything cause you are right downtown.
Staff
Very kind & helpful when we ask for directions
Cleanliness & Comfort
Very clean & great bedding
Marmalade Hotel
Portree

We had a fantastic stay at The Marmalade Hotel. From the moment we arrived, everything felt thoughtfully designed and high quality, with stylish interiors, comfortable rooms and little touches that made it feel special rather than just a standard hotel. The breakfast was excellent and really set us up for the day, with the overall service was warm, helpful and welcoming throughout our stay. You can tell a lot of care has gone into the details here. The only thing to be aware of is the location is a bit of a walk uphill from the main town area, but honestly, it ends up being a good little workout and doesn’t take away from the experience at all.

Authenticity & Character
A very warm friendly feel
Location
Just a little steep walk from town
Staff
So helpful and very personable. Met a young fellow that’s from Alberta that works there and so kind.
Cleanliness & Comfort
Rooms were clean and beds comfortable
Wilde Apartments Grassmarket
Edinburgh

Wilde Apartments in Edinburgh was one of my favourite stays of the entire trip. It’s a trendy, modern aparthotel just a block away from everything and right across from the castle, the location couldn’t be better. You’re steps from all the main sights, which made exploring so easy. The rooms are super modern and really well designed, with everything you need for a comfortable stay, coffee, toaster and kitchen basics that make it feel easy when you’re traveling. The buffet breakfast included was also really good, one of the best we had on the trip. It has that cool, simple, stylish feel to it without trying too hard. I would 100% stay there again.

Authenticity & Character
Super trendy & so clean
Location
A few steps away from everything
Staff
Unbelievable staff they go that extra mile with you until you got your question answered
Cleanliness & Comfort
What more can I say but 10/10
Local specialist: Alex Rawson

Excellent travel itineraries for in England, Scotland, & Ireland
Scotland | Apr 26 - May 9, 2026

Rita
Rita G.
Rosemont, CA | Reviewed on May 11, 2026
We enjoyed our travels in England, Scotland, &
Ireland. We appreciated that the hotels were very nice and comfortable. The breakfasts were all delicious & amazing. We appreciated the guides and drivers - they were very knowledgeable and worked with us regarding our interests, the weather, and timing of travels. When we stayed in smaller towns, they were located in convenient locations to other sites we were interested. We were able to go on some nice walks, see brilliant landscapes, and...
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We enjoyed our travels in England, Scotland, &
Ireland. We appreciated that the hotels were very nice and comfortable. The breakfasts were all delicious & amazing. We appreciated the guides and drivers - they were very knowledgeable and worked with us regarding our interests, the weather, and timing of travels. When we stayed in smaller towns, they were located in convenient locations to other sites we were interested. We were able to go on some nice walks, see brilliant landscapes, and have adventures in the cities. The pace of the trip was good for us, just the right amount of things to do and time to relax.

Hotel Reviews
Dakota Glasgow
Glasgow
Location
Cleanliness & Comfort
Kingsmills Hotel
Inverness

Enjoyed the comfort of the hotel and central location where we Could walk into town. The breakfasts and drinks were amazing, the dinner was ok, not great. Perhaps it was what we ordered…. Nice bar and amazing drinks!

Authenticity & Character
Location
Easy to walk into town yet quiet and set apart with beautiful landscaping.
Staff
I asked for unsmoked fish for breakfast and got it! We asked for silverware for our room and they lent it to us for our stay.
Cleanliness & Comfort
Very nice
Local specialist: Alex Rawson

We fell in love with Greece after we met Geor...
Greece | May 3 - May 10, 2026

Patty
Patty R.
Seattle, WA | Reviewed on May 11, 2026
We fell in love with Greece after we met George (Byzantine and Christian Museum in Athens), Vera (Ancient Corinth), Marina (Nafplio) and Natalie (Mycenae and Epidaurus). Their education, openness to our interests and questions and passion for the people and places of Greece were inspiring! And I am not mentioning the friendly and capable drivers and hoteliers, or the beautiful vistas and fun discoveries. Kimkim was so easy to work with and I felt supported all the way. Read more

We fell in love with Greece after we met George (Byzantine and Christian Museum in Athens), Vera (Ancient Corinth), Marina (Nafplio) and Natalie (Mycenae and Epidaurus). Their education, openness to our interests and questions and passion for the people and places of Greece were inspiring!

And I am not mentioning the friendly and capable drivers and hoteliers, or the beautiful vistas and fun discoveries. Kimkim was so easy to work with and I felt supported all the way.

Hotel Review
Sweet Home Hotel
Athens

Fabulous breakfast comfortable room and good location. Such nice people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sydney Hubbard

Italy 2026
Italy | Apr 29 - May 9, 2026

Stacey
Stacey C.
Chicago, IL | Reviewed on May 10, 2026
We were unsure as to whether or not use a travel agent for our trip, after this trip…we will probably ALWAYS use one! We had the best experience with KimKim and Irene. Scheduling was prompt, detailed, and everything we wanted. No detail left undone. Irene was always very fast to respond to our inquiries, and always open to a call or Teams meeting. When we would suggest an idea, she always gave her honest option and recommendations which were very much appreciated based on her experiences.... Read more

We were unsure as to whether or not use a travel agent for our trip, after this trip…we will probably ALWAYS use one! We had the best experience with KimKim and Irene. Scheduling was prompt, detailed, and everything we wanted. No detail left undone. Irene was always very fast to respond to our inquiries, and always open to a call or Teams meeting. When we would suggest an idea, she always gave her honest option and recommendations which were very much appreciated based on her experiences. Irene was unavailable after we had booked our trip and we were passed to another local agent. This made us a little nervous because Irene had been with us all along, however we had the best experiences with the new agent yet again! Absolute perfection! While on our trip to Italy we had a couple of questions or concerns along the way. We were able to message KimKim and we had a response each time almost immediately! One of the issues was with our first hotel checkin, and they even called and spoke to the hotel directly to clear the miscommunication up. Our travel guides on our actual trip were incredible! All English speaking, kind, funny, knowledgeable, and had our best interest along the way. We are grateful for all of them and the experiences they gave us. Kimkim did a great job of rearranging our travel plans one of the days unexpectedly. The Pope was in town and they adjusted our drivers/tours/times to make sure that we were able to enjoy our vacation to the fullest, rather than being stuck in traffic not able to access the city that was blocked off. Overall 10 out of 10 for the KimKim team that carried us through this amazing adventure! Thank You!

Local specialist: Irene Lappa

Tuscany and Rome trip
Italy | May 2 - May 9, 2026

K
Karina A.
Chicago, IL | Reviewed on May 10, 2026
Leslie did a great job cultivating a trip for the books for us! The only miss was our hotel in Rome, which we did not like unfortunately. Read more

Leslie did a great job cultivating a trip for the books for us! The only miss was our hotel in Rome, which we did not like unfortunately.

Hotel Review
Eitch Borromini Palazzo Pamphilj
Rome

In short, this hotel had us wanting to go home. We had requested a LUXURY trip, and as part of this, we expected an excellent and comfortable hotel in Rome. We wanted to be well taken care of, and were paying for this experience. Our agent picked Eitch Borromini. When looking at the photos, we were pleasantly surprised. However, the reality did not match what we saw online. The one and possibly the only thing we appreciated was the location. The hotel was in Piazza Navona, and walkable to many of Rome’s fantastic attractions. We did not get to have the breakfast, but the boxed breakfast provided to us could have been a lot better. We were given crackers, jam, Nutella, and a packaged croissant. I’ve had the privilege of being at several high end hotels and asking for boxed breakfasts in various countries (including our phenomenal accommodation in Tuscany), and they were all far more nutritious, fresh, and enjoyable. However, I cannot speak to what breakfast at the hotel would have been like. Our biggest gripe was the room. The room was not very clean, it appeared dated, and unkempt. There was a lot of dirt and dust on the floor, and there was a bug problem. We killed some in the shower room, and there were flies around the room as well. The room with the toilet smelled badly as well. We were supposed to be in a luxury suite, and there was really nothing luxury regarding it. We didn’t even have any proper windows to look out of, and the iron didn’t work. Perhaps we were supremely unlucky with the room. While I understand Eitch Borromini is an old palace and has character and charm, the issues we encountered were not secondary to it being an old palace. Also, an odd thing, but in the room with the shower (the toilet/sink and shower were in different rooms), there was a locked glass door and a dark staircase that could be seen. It was quite disconcerting and as a trio of three women, we didn’t feel very comfortable. I know I would not want to stay in that room alone. Finally, the hospitality wasn’t great either. We requested some water in the evening, as they provide a complementary bottle, which we finished after a long day walking around Rome, and were told to drink the ones in the mini fridge…which they would then charge us for. We had to call twice and explain that we would not be paying for the mini fridge water, and finally about 30 minutes later, someone came with the provided complementary water. When we asked for help with luggage in the morning of our departure, they told us to bring it to the elevator first (which wasn’t that close to our room). I’ve had less “luxurious” hotels send people to help with luggage’s, or deliver a luggage cart. We were shocked that there would be no help. For a hotel that claims it’s a 5-star luxury hotel, there was nothing 5-star or luxury about it, and we should not have paid the price for staying here (assuming they were luxury prices as we did not see the breakdown when we paid kimkim). I will be coming back to Rome, and I will not be picking this hotel again.

Authenticity & Character
Location
Great central location
Staff
Needs more attentive staff, and maybe some women. No women were seen employed outside of the housekeeper.
Cleanliness & Comfort
Room was dirty and had bugs.
Activity Reviews
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Early Morning Vatican Tour
Early Morning Vatican Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private Truffle Tour and Homemade Lunch
Private Truffle Tour and Homemade Lunch
Italy

Incredible incredible incredible experience! We learned so much, and Massimo and his family were extremely welcoming. The meal with this tour was the best we had in Italy’

Quality of Experience
Guides, Drivers and Staff
Transport
E-Biking through the scenic cypress trees of Val d'Orcia with Wine Tasting
E-Biking through the scenic cypress trees of Val d'Orcia with Wine Tasting
Italy

Amazing views of Val D’Orcia and a wonderful guide. Would absolutely do this tour again! It was our favorite experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class and wine tasting at Castle
Cooking class and wine tasting at Castle
Italy

Phenomenal private tour and cooking experience. What a unique tour! We loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Chianti Wine Tour with a Driver at your disposal - Half-Day Tour
Exclusive Chianti Wine Tour with a Driver at your disposal - Half-Day Tour
Italy

Great experience, we just wish we had an English speaking group. Our tour guide spent a lot of her time speaking to the Italian group before us, and we felt we were losing a lot of information when she translated.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 11, 2026
Hi Karina, Jessica & Sarina, Thank you so much for your message, and first of all I’m truly happy to hear that you really enjoyed your trip to Tuscany and Rome. It was a pleasure organizing it for you! I also really appreciate you taking the time to share your honest feedback regarding Eitch Borromini. This kind of feedback is extremely valuable to me. I understand what you mean, hospitality and overall feeling are very important, especially for travelers seeking a more elevated and... Read more

Hi Karina, Jessica & Sarina,

Thank you so much for your message, and first of all I’m truly happy to hear that you really enjoyed your trip to Tuscany and Rome. It was a pleasure organizing it for you!

I also really appreciate you taking the time to share your honest feedback regarding Eitch Borromini. This kind of feedback is extremely valuable to me.

I understand what you mean, hospitality and overall feeling are very important, especially for travelers seeking a more elevated and refined experience, and I’m genuinely sorry to hear the hotel did not fully meet your expectations.

Please know that I absolutely take comments like yours into consideration when evaluating future recommendations for my clients.

Thank you again for your kindness and openness throughout the process—it truly means a lot.

A big hug to all three of you, and hopefully our paths will cross again for another Italian adventure someday 😊

Warm regards,
Leslie

Our recent trip to Morocco was everything we ...
Morocco | Apr 23 - May 2, 2026

S
Sandy D.
Chicago, IL | Reviewed on May 10, 2026
Our recent trip to Morocco was everything we had hoped for and more. Karim was our driver/guide and he is a major asset to your company. He personalized our wishes and customized our experiences for a wonderful vacation. His life story was eye-opening and gave us a better understanding of the country and its people. We loved our accommodations and shopping events - coming home with way more stuff than we intended. Just one caution - maybe if you're almost 80 you should skip the camel ride. Read more

Our recent trip to Morocco was everything we had hoped for and more. Karim was our driver/guide and he is a major asset to your company. He personalized our wishes and customized our experiences for a wonderful vacation. His life story was eye-opening and gave us a better understanding of the country and its people. We loved our accommodations and shopping events - coming home with way more stuff than we intended. Just one caution - maybe if you're almost 80 you should skip the camel ride.

Hotel Reviews
Palais Amani
Fès

Great location and very enjoyable stay for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel La Tour Hassan Palace
Rabat

It was nice to have two nights in a regular hotel as a contrast to the lovely riads other nights. This was a lovely property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

An oasis of quiet in a bustling medina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heure Bleue Palais - Relais & Châteaux
Essaouira

The location was first rate. It helped to be close to the gate and also close to access the medina which was much easier to manage than some of the larger city's medinas.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech

We wished we could have spent more time here. Our dinner was the best of our entire vacation. It was indeed a wonderful experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
The steps could be a concern.
Staff
Cleanliness & Comfort
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on May 10, 2026
Hi Sandy, Thank you so much for your lovely review! We’re happy to hear that your trip to Morocco turned out to be everything you hoped for and more. Karim is genuinely passionate about what he does, and it’s wonderful to hear how much you appreciated not only his guidance and care throughout the trip, but also the personal stories and insight he shared along the way. Those meaningful connections are often what make a journey truly unforgettable. Thank you again for taking the time to... Read more

Hi Sandy,

Thank you so much for your lovely review! We’re happy to hear that your trip to Morocco turned out to be everything you hoped for and more.

Karim is genuinely passionate about what he does, and it’s wonderful to hear how much you appreciated not only his guidance and care throughout the trip, but also the personal stories and insight he shared along the way. Those meaningful connections are often what make a journey truly unforgettable.

Thank you again for taking the time to share your experience. It was a pleasure being part of your journey, and we would love to welcome you back to Morocco again someday.

Regards,
Imane

Trip to south spain
Spain | Apr 20 - Apr 30, 2026

Michelle
Michelle G.
Atlanta, GA | Reviewed on May 10, 2026
I can’t say enough about how fantastic our trip was. Giorgia was our travel agent and she was great. We had absolutely no complaints at all. She set up our trip so well and it was so organized. I loved how our tour guides reached out to us the day before also. It was so reassuring. I’ve recommended her to all my friends and family. I love Spain and want to go back. This is definitely my choice to plan future trips. Maybe I can get Giorgia again to plan for a Portugal trip😁. Thank you... Read more

I can’t say enough about how fantastic our trip was. Giorgia was our travel agent and she was great. We had absolutely no complaints at all. She set up our trip so well and it was so organized. I loved how our tour guides reached out to us the day before also. It was so reassuring. I’ve recommended her to all my friends and family. I love Spain and want to go back. This is definitely my choice to plan future trips. Maybe I can get Giorgia again to plan for a Portugal trip😁. Thank you again❤️❤️❤️❤️Michelle Gauldin

Hotel Review
Room Mate Alba
Madrid

Very nice hotel. Very clean. Loved the view and the balcony window. Very nice staff

Authenticity & Character
Location
It was a quiet street and liked the balcony
Staff
Cleanliness & Comfort
Local specialist: Giorgia Torre

My organized trip through KimKim went smoothl...
Morocco | Apr 26 - May 8, 2026

GEORGIANNA
GEORGIANNA W.
San Jose, CA | Reviewed on May 10, 2026
My organized trip through KimKim went smoothly from start to finish. I reached out to several tour companies, but KimKim truly stood out, largely thanks to Imane. From the very beginning, she provided multiple Morocco tour options and responded promptly to every question I had. I was very happy with her pricing, which was more competitive than many other companies while still offering the same experiences and inclusions. Any time I wanted to make a change, Imane was quick to adjust the... Read more

My organized trip through KimKim went smoothly from start to finish. I reached out to several tour companies, but KimKim truly stood out, largely thanks to Imane. From the very beginning, she provided multiple Morocco tour options and responded promptly to every question I had. I was very happy with her pricing, which was more competitive than many other companies while still offering the same experiences and inclusions. Any time I wanted to make a change, Imane was quick to adjust the itinerary and sent updated plans, often daily until our trip was absolutely perfect. Her attentiveness and flexibility made the planning process effortless and enjoyable. We spent 13 days traveling throughout Morocco with a private driver, stopping in Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakesh, and Casablanca. I cannot say enough wonderful things about our driver, Ilyace. Over the course of the trip, he became a dear friend, and it was genuinely hard to part ways at the end. Ilyace was fun, funny, informative, kind, and always ready to help with whatever we needed. His 12 years of experience truly showed in his deep knowledge of the country, roads, customs, and culture. He recommended incredible local places to eat that we never would have chosen on our own, which made the trip feel even more unique and special. I will absolutely be using KimKim again for future travels and am so glad I came across them during my Google search.
Thank you to everyone who made this trip so memorable!
Georgianna

Hotel Reviews
Le Casablanca Hotel
Casablanca

We stayed here on our final night before departing. The hotel was beautiful, and the room was spacious and very accommodating. I especially loved the large bathtub, which was a wonderful treat after a two‑week trip. We spent our last day relaxing by the pool after touring the incredible mosque, which was a perfect way to unwind. While the pool service could have been a bit quicker and our dining experience at the outdoor restaurant was average, the stay overall was comfortable and a nice way to end our journey.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

I wish I could remember the name of the manager who was so kind, friendly, and genuinely welcoming, he truly made breakfasts and dinners feel special. Every member of the staff was fantastic, and the meals were absolutely amazing. I especially loved taking a few peaceful walks behind the hotel along the river. Seeing the locals tending to their gardens and graciously welcoming me as I strolled through was a truly memorable and authentic experience.

Authenticity & Character
Location
Take a guided hiking tour! Was a highlight of my trip.
Staff
Cleanliness & Comfort
Merzouga Luxury Desert Camps
Taouz

The staff here were so friendly! Everyone that we encountered truly wanted to make our experience special and memorable. So many smiles!! Our tent/room was comfortable and beautiful. I highly recommend staying 2 nights. The guided day trip in the area to visit with Nomads and look for fossils was a highlight of the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
While flies are expected in the desert, providing table fly fans could be a simple improvement that enhances the overall dining experience.
Activity Reviews
Hike through Berber Villages
Hike through Berber Villages
Morocco

Highlight of my trip!

Quality of Experience
Food
Had a lunch inside a locals home, truly special.
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Ilyace was hands down one of the highlights of my entire trip! Having a private driver for nearly two weeks was such a treat. From beginning to end, he was incredibly helpful, informative, fun, and genuinely engaging. His 12 years of experience really showed and made me feel completely at ease on the road. We traveled more than 1,650 miles together! I would highly recommend specifically requesting Ilyace as your driver for your Morocco adventure. Saying goodbye at the end was truly hard, as it felt like I had made a new friend.

Quality of Experience
Food
Ilyace introduced us to some great restaurants on our journey we would have never found ourselves. Loved the lamb chops at some tiny town along the way. One of the highlights of my trip!
Guides, Drivers and Staff
Transport
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on May 10, 2026
Hi Georgianna, Thank you so much for this incredibly kind review! It was such a pleasure helping you plan your Morocco adventure, and I’m so happy to hear that everything went smoothly from start to finish. I absolutely loved working with you to create the perfect itinerary, and I’m really glad all the adjustments and planning along the way helped make the process easy and enjoyable for you. That’s always my goal! And hearing your lovely words about Ilyass means so much as well. He really... Read more

Hi Georgianna,

Thank you so much for this incredibly kind review! It was such a pleasure helping you plan your Morocco adventure, and I’m so happy to hear that everything went smoothly from start to finish.

I absolutely loved working with you to create the perfect itinerary, and I’m really glad all the adjustments and planning along the way helped make the process easy and enjoyable for you. That’s always my goal!

And hearing your lovely words about Ilyass means so much as well. He really is a wonderful person and an amazing driver-guide, so I’m not surprised he became such a special part of your journey. I’ll make sure your message is shared with him.

Thank you again for trusting us with your trip and for taking the time to leave such a heartfelt review. We would be absolutely delighted to welcome you back to Morocco anytime in the future!

Warmest wishes,
Imane

5 Stars!
Portugal | Apr 18 - May 9, 2026

Peter
Peter W.
Albany, CA | Reviewed on May 10, 2026
Working with Diana was a pleasure. She was knowledgeable, respectful, responsive, and proactive. She worked on our itinerary for over a year, listening to what we wanted to get out of our time, and offering tips and suggestions on how to incorporate, and build upon, a substantial wish list. The end result was a trip that immersive, culturally rich, adventurous, and fulfilling. We felt completely supported from start to finish. Little touches, such as a welcome gift, were nice and unexpected... Read more

Working with Diana was a pleasure. She was knowledgeable, respectful, responsive, and proactive. She worked on our itinerary for over a year, listening to what we wanted to get out of our time, and offering tips and suggestions on how to incorporate, and build upon, a substantial wish list. The end result was a trip that immersive, culturally rich, adventurous, and fulfilling. We felt completely supported from start to finish. Little touches, such as a welcome gift, were nice and unexpected refinements that reinforced the commitment of the Across team to our overall enjoyment.

Each driver, each guide (Pepe, Rita, Rui, Bernardo, Ricardo, Mr Bruno, our host family, Daniel and Wolf, Nuno) everyone, really, were fantastic! We felt invested in, with friendliness and competence, allowing for engaging dialogues, experiences, and enjoyment of our guided times. Further, everyone offered suggestions and recommendations to further enhance our visit when we were on our own.

When things didn't go as planned, we felt comfortable knowing we had a ready support network. And when we reached out for help, our concerns were quickly and ably handled. Overall, a phenomenal trip aided by a phenomenal team. Thank you!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada, Portugal

A comfortable place to stay, walkable to the core of PDL. Kind and helpful staff. Great wifi. Great breakfast. The spa, and its associated amenities, were superb.

Authenticity & Character
Made an effort to reflect the region, which was appreciated.
Location
Nicely located - walkable to the downtown area.
Staff
Great staff! Very kind. Very helpful. There is another Octant property in Furnace, and we reached out to our hotel to see if they would pass on our credentials to the other location, so that we could utilize their amenities while we were in the neighborhood. They ably accomplished, this, and we heard from the Furnace location to set up a reservation to avail ourselves of their amenities. This was greatly appreciated!
Cleanliness & Comfort
The hotel, and our room, were both clean and comfortable.
Hotel PortoBay Santa Maria
Funchal

A purely touristic hotel. While nicely located within the city, it lacks any kind of local vibe. Staff were generally uninterested and disengaged. Wifi was stable and breakfast was okay - the same offerings each day. If you like consistency and predictability, this is a fine hotel. If you prefer a more tailored, boutique experience, look elsewhere.

Authenticity & Character
It doesn't seem authenticity and character are part of the broader PortoBay ideology. Consistency and predictability are.
Location
Centrally located and walkable to the core of downtown.
Staff
Generally kind, but not engaging or helpful.
Cleanliness & Comfort
Clean, and comfortable enough.
PortoBay Teatro
Porto

A purely tourist hotel. It is conveniently located within the city; within walking distance of a lot of sights and activities. However, it lacks any local charm or character. Wifi is mediocre. Breakfast was good though. Staff were attentive and kind. Construction works next to the hotel were disruptive, with noise and vibration that began early in the day and continued to the evening.

Authenticity & Character
It lacks any authenticity or character. It doesn't seem like those are trademarks of the brand.
Location
Nice location, walkable to a vast array of sights and activities.
Staff
Kind and helpful.
Cleanliness & Comfort
The hotel, and our room were clean, and generally comfortable. However, the construction works were disruptive.
Vila Galé Douro Vineyards
Armamar

A beautiful property that's ideally situated, with a kind and helpful staff, great food and drink, solid wifi and amenities.

Authenticity & Character
The architecture, and styling of the property was gorgeous.
Location
The hotel was beautifully situated in the valley. Easy enough to access other parts of the Douro without feeling isolated, yet, far enough away from everything to be quaint and quiet.
Staff
Very kind and helpful. Bar service was slow, and the food was okay (made up for though by breakfast).
Cleanliness & Comfort
No complaints. Wifi was reliable and the air conditioning worked ably. Our room, 103, was truly special!
Pousada da Serra da Estrela - Historic Hotel
Covilha

A beautiful reconstruction of an old sanitarium. Nicely situated within the park. Wifi strength was good. Breakfast was very good, although in the bar, food and service were both lacking. Staff were generally kind and helpful. It would be nice if tours were offered of the property given its history; to learn more about its use, layout, and reconstruction.

Authenticity & Character
Very cool history. Would have liked if the hotel capitalized on this more. Pool and spa amenities were nice; however, no guest laundry available.
Location
Nicely located within the park. It is somewhat isolated from other venues, however, that's kind of the point.
Staff
Staff were generally kind and helpful. It seems as though their own resources are limited.
Cleanliness & Comfort
No complaints here. The hotel ,and our room, were clean and comfortable. The Turret Room selection was a nice touch. Thank you!
Tivoli Carvoeiro
Lagoa

If you get the right room, the views can be amazing! Otherwise, it is a highly touristic hotel that lacks personalized service, and any cultural charm (views excepted). Wifi strength is marginal. Breakfast is a standard buffet. You are not centrally located within the Algarve,

Authenticity & Character
The views are amazing, however the hotel lacks any authenticity or character. It is a bland, tourist hotel.
Location
You are not centrally located within the Algarve, necessitating reliance on public transportation or a rental car.
Staff
Staff were dismissive and generally uncaring, relying on the hotel location and views as grounds to be snobby.
Cleanliness & Comfort
The hotel, and our room, were clean and comfortable. Wifi strength was marginal.
Corpo Santo Lisbon Historical Hotel
Lisboa

A unique and quirky hotel that is very well located, with a tremendous staff that is quick and eager to please, and support its guests. Accommodations were clean and comfortable, breakfast was good, and the hotel itself is historic, with a great vibe.

Authenticity & Character
A unique hotel given its history, and construction atop ruins that were preserved for guests to experience.
Location
Central to everything. Walkable to public transportation, if needed, as most sights can be reached by foot. The neighborhood is safe, and quiet at night.
Staff
All staff were kind and helpful, remembering our names, which was a nice touch.
Cleanliness & Comfort
Our room, and the hotel itself were clean and comfortable. Wifi and air conditioning both worked capably.
Activity Reviews
To Eat Suggestion: DOC Restaurant
To Eat Suggestion: DOC Restaurant
Douro Valley

This was easily one of the best meals we had on our trip. Highly elevated, exceptional dining in a beautifully situated and sophisticated dining space.

Quality of Experience
Amazing in all aspects; food, service, atmosphere.
Explore the Douro Valley Landscapes on a Small Group Kayak Adventure
Explore the Douro Valley Landscapes on a Small Group Kayak Adventure
Douro Valley

This experience was incorrectly booked as just the boat trip, and not the boat and kayak trip combined. This was not a big deal and is not the reason behind my rating. I greatly appreciate your response to that situation. Rather, the boat is, just a boat. The ride upriver is scenic and that's really it. You don't go all that far. I'm glad we did not go upriver with the boat and then kayak downriver back to town. It's the same view, and the river channel is busy with a lot of boat traffic. It would not have been very relaxing. Doing the two separately allowed us to kayak down the other arm of the river which was, frankly, dirty and smelly. Not super great. I would skip this activity overall, and would rather do a private boat hire with a wine and cheese tasting that would travel a greater distance along the river. No kayaking. And spend more time exploring the wineries along the valley.

Quality of Experience
There was nothing really special about the boat trip. And the kayaking was along a dirty, foul smelling section of the river.
Hike & Bite with Peaks & Paths
Hike & Bite with Peaks & Paths
Serra da Estrela Nature Park

Nuno is an outstanding guide. It is clear he is passionate about the park, taking great pride in its beauty, diversity and fragility. His knowledge of its history, and biodiversity, was impressive. He took great care to assure our safety and comfort while in the park. Our lunch together was wonderful. He packed ham, bread and cheese, with jam and a bottle on wine (he forgot the glasses but that was easily handled). Sharing the day with him was a delight. I am glad we added more time, and that Nuno could accommodate us. Three hours would have been seriously limiting. He was willing to share suggestions for further exploration, and offered us insights on our hotel that the hotel staff themselves couldn't do.

Quality of Experience
The personalized attention and expertise of our guide.
Guides, Drivers and Staff
Nuno was simply fantastic!
Transport
Nuno ably drove us through the park. No concerns about his vehicle or driving habits.
Small Group Kayaking to Ponta da Piedade Grottoes
Small Group Kayaking to Ponta da Piedade Grottoes
Portugal

A great way to experience this dramatic coastline. The equipment provided was of good quality, and the staff were each excellent! I was grateful the boat captain enabled us to take a quick swim on our return to the harbor. Our kayaking instructor was fun, kind, helpful to those in the group that needed assistance. His knowledge of the area was great to listen to. I would have enjoyed more time on the water, but for what it was, no big complaints.

Quality of Experience
Great equipment. Great guide. Great service overall.
Guides, Drivers and Staff
Fun. Friendly. Helpful.
To Eat Suggestion: Chef´s Kitchen (Carvoeiro)
To Eat Suggestion: Chef´s Kitchen (Carvoeiro)
Algarve

This was a phenomenal restaurant! Well designed, curated, nice touches in plating and silverware. Attentive service. Delicious food! Great atmosphere. Terrific all around!

Quality of Experience
There was ambiance here. It was in subtle details, great service, and amazing food. Our waiter offered suggestions that were spot on.
About: Arrábida
About: Arrábida
Portugal

In hindsight, I should have communicated our plans more accurately. Timings for some of the places we wanted to get to weren't clear. For example. the Convent of Our Lady of Arrabida, was closed. The Forte de Albarquel had limited hours. Had we known those in advance we could have made better use of our time. We ended up visiting the Forte de Sao Filipe which was outstanding! From there we drove to Setubal for lunch, taking your suggestion for the choco frito. It seemed like there was a fair amount to see in Setubal, but again, it really wasn't discussed so we didn't know. We walked around a little before we continued our drive to the hotel.

Quality of Experience
Would have been nice to have a clearer understanding of what the operating hours of some of the places we wanted to visit were . Additionally having more information about Setubal would have been helpful, if we wanted to do more than a quick exploration.
Private Transfer to the Rental Car
Private Transfer to the Rental Car
Portugal

Rui showed up to the hotel on time. Brought us to the rental car directly, and offered to stay until we were set up.

Quality of Experience
All went to plan.
Guides, Drivers and Staff
Rui was great. We appreciated his willingness to stay until we were set up.
Transport
Rui was great!
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Portugal

The Fado, was sublime. Beautiful. Haunting, in a way. You could close your eyes and feel the music. It was truly beautiful. The Portuguese guitar is a striking instrument, both in looks and sound. And those creating the music, playing the guitar, singing, were soulful, talented, and a joy to listen to. The dinner itself was okay. Good. Not as exceptional as the music. Restaurant staff were kind, but disorganized and rushed. In the end, they got everyone seated, meals and drinks ordered, and it all worked out. But it seemed like it was their first time doing it. The venue itself is nice, although I would suggest being seated away from the front entrance where the musicians will ultimately perform, as you're inches away, the music and singing would be loud.

Quality of Experience
Terrific Fado. Okay food. Good venue. Okay staff.
Food
Good. Not great. But good.
Guides, Drivers and Staff
Staff were kind, but disorganized.
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Exploring the Art of Pastel de Nata on a A Hands-On Culinary Group Experience
Portugal

This was great! To learn how to make this iconic pastry was a real "treat"! The class was good. Small enough to be personal and move along at a steady clip. Everyone was engaged and having a good time. Our instructor was funny, well prepared to teach the class, and helped all of us succeed in our endeavor. There were steps that were completed in advance, both for ease and timing. Personally, I would have liked to have participated in each step, even if that meant a longer overall class. But still, a really good time.

Quality of Experience
Hands-on learning is a favorite of mine! Although not down to each individual step, we got a good introduction to the basics, and how to put everything together.
Guides, Drivers and Staff
Our instructor was great. Funny. Personable. He kept things moving while giving all of us some individual attention and encouragement.
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Discover Sintra with a Private Guide and Driver – 8-Hour Tour with Skip-the-Line Access to Pena Palace
Portugal

Sintra is a must-see destination if you're in Lisbon. We were paired with Rita once again, which we both were pleased with. The skip-the-line tickets were enormously helpful! Guides are not allowed within Pena Palace, which was a little disappointing, however, Rita was keen to answer our questions before and after our tour. Throughout the day, she was kind, eager to share her knowledge, and helpful. The only downside, for me, was the lack of visiting the Moorish Castle. I felt like there was time within the day to do so, being respectful of our timed entries elsewhere. We made a stop for lunch, which could have been shortened or skipped outright to make time for the castle. Rita didn't feel it was a worthwhile destination, but I disagreed with her assessment. Still, she and our driver Rui fulfilled our request to visit Cabo da Roca, which was also very appreciated as it lengthened the day.

Quality of Experience
Despite not visiting the Moorish Castle it was a great day. Rita continued to excel as a guide, Rui was a great driver, and overall it was really wonderful.
Guides, Drivers and Staff
Again, Rita was outstanding. Rui was great as well.
Transport
Rui, was a great driver. The van was clean and comfortable.
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon's Historic Odyssey on a Private Walking Tour
Lisbon

Rita was an excellent guide. Funny. Engaging. Knowledgable. She put together a loop that traversed each neighborhood, sharing historical and cultural highlights along the way. I asked specifically if she knew of any Vhils works, and she was able to incorporate one as we walked, which was greatly appreciated. She introduced us to many foods and shops, making stops so we could sample them as we went. It was a wonderful introduction to Lisbon!

Quality of Experience
A great introduction to the city. I liked that Rita listened to our requests and made good on many of them. She was under time pressure (the tour was 3 hours) but allowed us to linger and explore and take photos without feeling rushed.
Guides, Drivers and Staff
Rita was great! Friendly. Enthusiastic. Knowledgeable.
Local specialist: Diana Mota
Diana
Diana Mota
Local specialist in Lisbon | Replied on May 11, 2026
Hi Peter,
Thank you for your feedback! I’m super happy to hear that we were able to make this 22-day journey such a magical experience in our home country. We’ll pass your kind words along to our driver and guides, as they are a key part of making this experience so unique.
Regarding the hotels, we truly appreciate your feedback as well. We’ll take all your comments into account for future trips, as we know how important accommodation is to the overall travel experience. We''ll also make... Read more

Hi Peter,
Thank you for your feedback! I’m super happy to hear that we were able to make this 22-day journey such a magical experience in our home country. We’ll pass your kind words along to our driver and guides, as they are a key part of making this experience so unique.

Regarding the hotels, we truly appreciate your feedback as well. We’ll take all your comments into account for future trips, as we know how important accommodation is to the overall travel experience. We''ll also make sure to have all your comments into consideration on your second trip to Portugal!

Looking forward to helping you continue your Portugal checklist on your next visit!
Wish you all the best to both of you! 😊
Your friend in Portugal - Diana

Tetiana is an asset to your team
United Kingdom | Apr 26 - May 8, 2026

Sara
Sara N.
San Jose, CA | Reviewed on May 10, 2026
Tetiana was only a phone call away and was able to direct and assist us with ANY and ALL aspects of our journey. I was very hesitant to go with Kim Kim after I received an initial rejection from your team because your team was not ready to work within my budget. All this changed when Tetiana reached out to me and worked patiently and diligently to come up with a travel itinerary that suited our family’s needs. She was there with us every step of the way. We are truely grateful to her for... Read more

Tetiana was only a phone call away and was able to direct and assist us with ANY and ALL aspects of our journey. I was very hesitant to go with Kim Kim after I received an initial rejection from your team because your team was not ready to work within my budget. All this changed when Tetiana reached out to me and worked patiently and diligently to come up with a travel itinerary that suited our family’s needs. She was there with us every step of the way. We are truely grateful to her for enabling us to complete our last family vacation with our elderly parents and my brother who is recently in remission from esophageal cancer. God Bless Tetiana!!!

Hotel Reviews
Melia White House Hotel
London

Very clean and excellent customer service.

Authenticity & Character
Like any other 4 star hotel. Nothing unique.
Location
Centrally located
Staff
Very helpful
Cleanliness & Comfort
Very clean rooms but the carpets in the common areas were stained and worn.
Hôtel Dress Code
Paris

Tiny rooms and dated.

Authenticity & Character
Location
Central
Staff
Understaffed at night so the African gentleman stated that he could not help us as he was by himself.
Cleanliness & Comfort
Sink was blocked and the staff was not really helpful because he stated that he was by himself.
Hilton London Heathrow Airport

It was ok - it was picked for its convenience to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer to the International Train Station
Private Transfer to the International Train Station
United Kingdom

The driver dropped us off about 1/2 a block away from the station and we had to lug our luggage and walk the rest of the way which was tedious for my parents.

Quality of Experience
Guides, Drivers and Staff
Transport
 Ancient Monuments & Historic Salisbury Tour
Ancient Monuments & Historic Salisbury Tour
United Kingdom

Always awesome to see Stonehenge. Plan to return during the solstice when one is allowed to be up close and personal and partake celebrating the solstices with the Druids.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Chris was great!! He was very informative. Initially we had a hard time following his accent but then we got the hang of it and he used the Mike on the second day so that my parents could hear him better in the back.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Desired Location
Transfer to Desired Location
London
Quality of Experience
I
Guides, Drivers and Staff
Transport
Paris Icons in Four Hours: Private Drive & Stroll
Paris Icons in Four Hours: Private Drive & Stroll
Paris

Once again, Sebastian and Vijay made a great team!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Very comfortable and convenient.
Private Louvre Museum Visit
Private Louvre Museum Visit
Paris

Sebastian our guide was beyond excellent!!

Quality of Experience
Guide was very well versed with historical events.
Guides, Drivers and Staff
Very patient with my elderly parents
Transport
Vijay is an excellent driver and very helpful to my elderly parents.
Local specialist: Tetiana Smal

Kimkim made our private trip so easy to navigate.
Greece | Apr 19 - Apr 29, 2026

S
Sylvia U.
Newark, NJ | Reviewed on May 10, 2026
Kimkim made our private trip so easy to navigate. From the pre-trip Zoom with Siena to the app with all details neatly laid out, our experience was one that we highly recommend. We had a great tour of the Acropolis and the Agora on the first full day; our hotel offered a view of the Acropolis beautifully lit at night. The next day we were driven to Corinth where delightful guide, Veira (sp?), enlightened us about the Temple of Apollo. The drive was a bit long and uninteresting along the way... Read more

Kimkim made our private trip so easy to navigate. From the pre-trip Zoom with Siena to the app with all details neatly laid out, our experience was one that we highly recommend. We had a great tour of the Acropolis and the Agora on the first full day; our hotel offered a view of the Acropolis beautifully lit at night. The next day we were driven to Corinth where delightful guide, Veira (sp?), enlightened us about the Temple of Apollo. The drive was a bit long and uninteresting along the way but we could easily have skipped the next stop, Napflio, the original capital of Greece, which took us even farther from Athens. Following our independent touring of Athens we were delivered on day 4 to the airport for a short flight to Santorini. Mike of Santorini Roadtrips gave us a fabulous tour of more ruins and some small villages outside of Oía. Our private catamaran sunset sail on the caldera (day 5) held rain and cloudy skies but the captain, Denis and his crew were engaging and lots of fun (bbq dinner aboard!). Off to Heraklion the next day via high speed ferry for a whirlwind time there for a semi-private tour of the Knossos Palace then whisked off to beautiful Chania. In Chania we enjoyed a fabulous sail to Gramvousa and Balos Beach with mother/son duo, Ariadni & Nikos at the helm of their 45’ vessel, with a tasty lunch prepared by grandmother to Nikos. Other activities were a Cretan cooking class, olive oil press and bottling facility tour, and wine tasting at a small winery. George was an accomplished driver and narrator for that day. The last day featured a walking tour of Chania with another Ariadni, equally knowledgeable and delightful as the other guides. We only wished the walking tour had been closer to our arrival in Chania rather than at the very end. Two flights later and we were home again.

Hotel Reviews
Sofitel Athens Airport
Athens
Authenticity & Character
Location
Steps from the airport
Staff
Cleanliness & Comfort
Monastery Estate Venetian Harbor
Chania

Stately Venetian mansion tastefully turned into a 15 room hotel. Interesting details such as indoor pool, glass floor in entry to showcase remains found and excavated below, incredibly high ceilings in gigantic bedroom - might be hot in the heat of summer (too many active pigeons outside to leave windows open for air)

Authenticity & Character
Location
Provided quick access to points of interest
Staff
Cleanliness & Comfort
Our travel was in late April when weather was cool…management controls air conditioning remotely
DOM Boutique Hotel
Heraklion
Location
I
Staff
Cleanliness & Comfort
Ducato di Oia Boutique Hotel
Santorini

Prime location with beautiful views, hospitable staff and great service; preordered breakfast delivered to our doorstep each morning. As with much of Oía, steps are everywhere and very steep. The dark cavern of the bath which featured black lava rock, black commode, and minimal lighting was less than desirable BUT it gave insight into layout of old cave houses that are sprinkled about the island. We were surprised we had to climb 3 steps to get onto the foot of the bed which was elevated quite high off the floor (to accommodate a view to the caldera if one chose to sleep with open window?). It was a once in a lifetime stay here but we wouldn’t choose to stay here again…not a negative, just not a repeat for us.

Authenticity & Character
Built into the cliffside this hotel gives guests a taste of life within one of the old cave houses but with modern amenities
Location
Close to main thoroughfare and pickup location for guided tours
Staff
Cleanliness & Comfort
Very clean but with challenges for some travelers - steep pebbled steps, rope "handrails", dark dark bathroom
Elia Ermou Athens Hotel
Athens

Friendly staff, great old town location for walking about, and over-the-top breakfast buffet in a modern hotel with nice amenities

Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Walking Experience in Chania
Private Walking Experience in Chania
Chania

Beautiful old town setting and walk through time with descriptions of Venetian and Ottoman occupations over the course of history

Quality of Experience
Guides, Drivers and Staff
Ariadni was delightful
Private Cretan Wine, Olive Oil & Cooking Experience
Private Cretan Wine, Olive Oil & Cooking Experience
Chania

Fun time cooking alongside a native woman in the comfort of organized outdoor space to learn about Cretan foods and then sitting down to enjoy lunching on our efforts alongside additional food prepared by the hostess. She and her husband were warm and welcoming, we were happy to have done this as a private tour event.

Quality of Experience
Food
Guides, Drivers and Staff
George was outstanding as a guide and driver
Transport
Private Sailing Trip to Balos Beach & Gramvousa Island
Private Sailing Trip to Balos Beach & Gramvousa Island
Chania

Made to feel like family or good friends while sailing with accomplished 23 year old captain and his first mate mother. Took the hike to top of Gramvousa Island and walked the edge of Balos Beach…no doubt a fabulous summer activity too but we had the spring views of wild flowers and greenery

Quality of Experience
Ariadni and Nikos were fabulous hosts
Guides, Drivers and Staff
Transport
Knossos Palace Experience
Knossos Palace Experience
Greece

Very informative tour of Minoan settlement, great guide again

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset Caldera Cruise
Private Sunset Caldera Cruise
Santorini

Weather was the only disappointment and that can;t be controlled

Quality of Experience
Great crew
Food
Guides, Drivers and Staff
Transport
Private Island Villages & Akrotiri Day Trip
Private Island Villages & Akrotiri Day Trip
Santorini

Mike exhibited great energy and enthusiasm in leading us about the island and sharing his depth of knowledge

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Corinth & Nafplio
Private Day Trip to Corinth & Nafplio
Athens

Long drive for a short tour of Corinth’s ruins although the guide was a gem and very knowledgeable. Napflio featured lots of shops on pretty streets, many still closed early in the season but we don’t have an interest in shopping so seemed a waste of time for us. Lunch at a seaside restaurant was okay (delivered there by driver who seemed friendly with management/staff). One and only snafu of the entire trip on details in Napflio that the driver said he was unaware of, we added a tour of the fortification atop the city to use up some slack time there, KimKim quickly refunded our unexpected out of pocket expense to tour the fortification (somewhat hazardous walking - not recommended)

Quality of Experience
Guides, Drivers and Staff
Transport
Private Acropolis & City Highlights Mythology Walk
Private Acropolis & City Highlights Mythology Walk
Athens
Guides, Drivers and Staff
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on May 12, 2026
Thank you so much for this incredibly detailed and thoughtful review, Sylvia. I loved reading through your journey day by day. It was a pleasure helping you plan this trip, and I’m especially glad the pre-trip call and app helped everything feel easy to navigate, even with so many moving parts across Greece. I also really appreciate your honest feedback on the Nafplio portion and the hotel details; insights like that are invaluable for refining future trips. It means a lot to know you’d... Read more

Thank you so much for this incredibly detailed and thoughtful review, Sylvia. I loved reading through your journey day by day. It was a pleasure helping you plan this trip, and I’m especially glad the pre-trip call and app helped everything feel easy to navigate, even with so many moving parts across Greece. I also really appreciate your honest feedback on the Nafplio portion and the hotel details; insights like that are invaluable for refining future trips. It means a lot to know you’d recommend the experience, and I’d be delighted to help you plan your next adventure whenever you’re ready. 🇬🇷✨

Stunning Norway!!
Norway | May 1 - May 8, 2026

Linda
Linda K.
Narragansett, RI | Reviewed on May 09, 2026
An absolutely wonderful trip to beautiful Norway! Alex and his team arranged an idyllic itinerary combining the must-see sights of Oslo with an immersive tour of gorgeous fjords and picturesque villages. The scenic Flåm railway was breathtaking! Hiking and boating to see the stunning fjords was otherworldly! Add a cheese tasting, culture walk, RIB safari, traditional Norwegian lunch, funicular ride, and so much more added to our amazing experience. Our accommodations and activities were... Read more

An absolutely wonderful trip to beautiful Norway! Alex and his team arranged an idyllic itinerary combining the must-see sights of Oslo with an immersive tour of gorgeous fjords and picturesque villages. The scenic Flåm railway was breathtaking! Hiking and boating to see the stunning fjords was otherworldly! Add a cheese tasting, culture walk, RIB safari, traditional Norwegian lunch, funicular ride, and so much more added to our amazing experience. Our accommodations and activities were expertly chosen and we couldn't have been more pleased. Alex and his team were communicative, professional, friendly and truly cared that our experience in Norway was beyond memorable. We highly recommend Alex and his team.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on May 11, 2026
Thank you so much for your incredibly kind words, Linda! It was truly a pleasure helping you experience the beauty of Norway. Nick, Maria, Grant, and I are thrilled to hear that the combination of Oslo, the fjords, Flåm, and the villages created such a memorable adventure for you. The Flåm Railway, fjord hikes, and RIB safaris really are unforgettable experiences, and we’re so glad you enjoyed all the special cultural touches along the way as well. We especially appreciate your recognition... Read more

Thank you so much for your incredibly kind words, Linda! It was truly a pleasure helping you experience the beauty of Norway. Nick, Maria, Grant, and I are thrilled to hear that the combination of Oslo, the fjords, Flåm, and the villages created such a memorable adventure for you. The Flåm Railway, fjord hikes, and RIB safaris really are unforgettable experiences, and we’re so glad you enjoyed all the special cultural touches along the way as well.

We especially appreciate your recognition of our team. Travel doesn’t always go exactly as planned, so it means a great deal to know that the support the kimkim team could provide and communication throughout your experience helped make your trip smooth and enjoyable. Creating meaningful, seamless experiences for our travelers is always our top priority, and your stunning pictures throughout your trip meant the world to us to see!!!!

Thank you again for trusting us with your journey to Norway, and for taking the time to share your experience. kimkim will be ready to help again in the future with another adventure whenever you're ready!

Trip of a lifetime
Ecuador | Apr 23 - May 6, 2026

Michelle
Michelle C.
Bethlehem, PA | Reviewed on May 09, 2026
Our trip to Ecuador was truly the experience of a lifetime, and so much of that is thanks to the incredible care, planning, and support from Maria and Kim. From the very beginning, Maria went above and beyond to help create an itinerary that somehow captured everything Ecuador has to offer. The trip was seamless, thoughtful, adventurous, and incredibly well organized across multiple regions, flights, boats, lodges, and experiences. Every detail felt intentional. And Kim was simply... Read more

Our trip to Ecuador was truly the experience of a lifetime, and so much of that is thanks to the incredible care, planning, and support from Maria and Kim.

From the very beginning, Maria went above and beyond to help create an itinerary that somehow captured everything Ecuador has to offer. The trip was seamless, thoughtful, adventurous, and incredibly well organized across multiple regions, flights, boats, lodges, and experiences. Every detail felt intentional.

And Kim was simply exceptional. Knowledgeable, patient, kind, adaptable, and deeply passionate about Ecuador, its culture, wildlife, and people. She made every experience richer and more meaningful, whether we were exploring Quito, hiking near Cotopaxi, traveling the Napo River in the Amazon, or snorkeling in the Galápagos Islands. We always felt cared for, informed, safe, and genuinely welcomed.

This was not just a vacation. It was a beautifully curated experience full of adventure, perspective, learning, and unforgettable moments.

We are leaving Ecuador with full hearts and immense gratitude. Thank you, Maria and Kim, for helping create memories we will carry for the rest of our lives.

Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on May 10, 2026
Thank you so much for these incredibly words. Reading this means a lot to both Kim and me. It was a genuine pleasure designing this journey for you and Tim and being part of such a meaningful experience across Ecuador. Knowing that the trip left you with unforgettable memories and such a deep connection to the country is exactly what we always hope to create for our travelers. Thank you as well for your trust throughout the process. It was wonderful having you here, and we sincerely hope... Read more

Thank you so much for these incredibly words. Reading this means a lot to both Kim and me.

It was a genuine pleasure designing this journey for you and Tim and being part of such a meaningful experience across Ecuador. Knowing that the trip left you with unforgettable memories and such a deep connection to the country is exactly what we always hope to create for our travelers.

Thank you as well for your trust throughout the process. It was wonderful having you here, and we sincerely hope Southamerica will welcome you back again someday.

Wishing you a smooth journey home and many beautiful memories to relive in the years ahead.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.