Kimkim Trip Reviews

4.8
Based on 22,293 ratings
Read 22,293 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Romania
Romania | Oct 1 - Oct 9, 2026

Dory
Dory
Minneapolis, MN | Reviewed on Oct 13, 2026
The ten days in Romania was planned well ahead when my friend Linda was alive and hoping to join her family looking for its Romanian roots. We were sad not to have her with us but the spirit of celebration of her life remained with siblings, cousins and friends. Our guide Florin was phenomenal with his knowledge, experience, flexibility and friendliness. We had a great bus and driver, Bogdon, for our group of 11. We saw the highlights of Romanian castles, churches and history villages on the... Read more

The ten days in Romania was planned well ahead when my friend Linda was alive and hoping to join her family looking for its Romanian roots. We were sad not to have her with us but the spirit of celebration of her life remained with siblings, cousins and friends. Our guide Florin was phenomenal with his knowledge, experience, flexibility and friendliness. We had a great bus and driver, Bogdon, for our group of 11. We saw the highlights of Romanian castles, churches and history villages on the way north to visit the Ciofu ancestral home parish. Wonderful trip and a pleasure to meet Linda’s cousins and spend time with her siblings.

Local specialist: Irenne Mischie

We couldn’t have asked for better care.
Switzerland | Oct 1 - Oct 12, 2026

D
David J.
Lopez Island, WA, USA | Reviewed on Oct 13, 2026
My wife worked with Caroline for months before our planned trip to Switzerland in October. Caroline was very good about getting all the hotels, trains, drivers set up and vouchers and tickets for when we’d need them. Months before our trip she would check in with new developments or we would write her with questions and possibilities for changing the itinerary. She made every effort to make our trip unique and specific to what we were looking for.
As we got closer to leaving, we got more...
Read more

My wife worked with Caroline for months before our planned trip to Switzerland in October. Caroline was very good about getting all the hotels, trains, drivers set up and vouchers and tickets for when we’d need them. Months before our trip she would check in with new developments or we would write her with questions and possibilities for changing the itinerary. She made every effort to make our trip unique and specific to what we were looking for.
As we got closer to leaving, we got more frequent up dates and developments. She sent us PDFs of everything we needed, vouchers, tickets, etc. and an amended itinerary.
Then, literally, the weekend before our trip our old Siamese cat became sick. My wife felt she could not leave our sick cat with a cat sitter. Caroline notified all the entities that would be affected and managed to recoup some of the charges that had already been set up.
She let them know that I would be traveling alone and would not need two rooms, seats, tickets, etc. She also let me know that she would be available anytime (night or day) for a phone call if I need assistance.
Midway through the trip I started getting confused about which trains needed tickets and which ones needed the Swiss Travel Pass. I contacted her…. And she wrote back listing everything coming up and what I could expect and what I needed each time in a check off fashion. It was very helpful to have a simple list and not be flipping through vouchers or reading the itinerary to see if I had missed something.
There were many different trains and a need to switch between them at times to take a different train and/or direction.
Juggling platforms and finding the right cars was challenging when not speaking German, but Caroline’s instructions made it much easier.
We have nothing but good things to say about Caroline as she went way beyond the necessary to provide for excellent care for any contingencies that could come up on the trip. She also checked in regularly with my wife as to how she and our sick cat were doing. Kudos to Caroline, travel agent extrodiaire.

Local specialist: Caroline Kennedy

Provence & Normandy Perfection
France | Sep 23 - Oct 7, 2026

I
Irene H.
Ashburn, VA | Reviewed on Oct 13, 2026
Dear Lucie, Anais, Alexia, & Audrey.
My husband & I thoroughly enjoyed Provence & Normandy. It was an amazing trip! All the transfers, train trips, & excursions went off without any issues. All the drivers were friendly, prompt, helpful, and personable.
We loved the Grand Hotel Beauvau in Marseille & Hotel Le Lion d’Or in Bayeux. Although the hotel in Avignon was historic & lovely, it wasn’t the right one for us. The narrow, winding staircase to get up & down the two flights of stairs...
Read more

Dear Lucie, Anais, Alexia, & Audrey.
My husband & I thoroughly enjoyed Provence & Normandy. It was an amazing trip! All the transfers, train trips, & excursions went off without any issues. All the drivers were friendly, prompt, helpful, and personable.
We loved the Grand Hotel Beauvau in Marseille & Hotel Le Lion d’Or in Bayeux. Although the hotel in Avignon was historic & lovely, it wasn’t the right one for us. The narrow, winding staircase to get up & down the two flights of stairs to our room required a lot of caution. Additionally, there was only a bathtub with a hand-held shower head in the bathroom & getting in & out of the tub for us senior citizens, was a bit challenging. Fabrice & Veronique were lovely hosts & very welcoming & accommodating, and worked with us when we weren’t able to sit down for breakfast each morning because they didn’t serve it till 8:30 & we had to leave each morning by 8:00 to meet our tour guide for the day.
The Jangle Hotel was nice & the room was comfortable. However, the fire alarm sounded at 6:00am, and guests had to evacuate. This is certainly an unusual, unanticipated occurrence, but the alarm sounded twice within a short window of time, so we had to evacuate our room twice, leave all our belongings behind, all while we were trying to get dressed & packed to catch the hotel shuttle to the airport. I noticed that there was a Radisson Hotel right in Terminal 3E in Charles DeGaul, & this hotel would have been more convenient
All our guided tours were exceptional. The guides were very knowledgeable, informative, personable, & friendly. The itinerary planned for us, which was varied & comprehensive, was perfect. There wasn’t one activity we didn’t enjoy.
All in all, you ladies did a magnificent job. My husband & I are truly grateful for the care that was put into planning & executing this trip. Kimkim gets an A+ rating from us & I would highly recommend this trip planning organization without reservation.
Thank you for always being available throughout the trip, for being so responsive, & for being so thorough.
My husband & I will always have very fond memories of this trip. It not only met our expectations, but exceeded them.
Marci beaucoup,
Irene & John

Activity Reviews
Visit of City of Popes and Pont d'Avignon
Visit of City of Popes and Pont d'Avignon
France
Morning tour to the hilltop villages of Luberon
Morning tour to the hilltop villages of Luberon
Avignon
A day at the Mont Saint Michel with a Small Group
A day at the Mont Saint Michel with a Small Group
Bayeux

Loved visiting St. Michel.

Full-day visit of D-day beaches - U.S. sector, with a Small Group
Full-day visit of D-day beaches - U.S. sector, with a Small Group
France

Amazing @ very moving excursion

Roman History Tour: Nîmes, Uzès & Pont du Gard
Roman History Tour: Nîmes, Uzès & Pont du Gard
Avignon

Unfortunately, due to heavy rain on the day we were to take this excursion, Pont du Gord & Nimes were closed to travelers. Our guide adjusted the itinerary, & took us to a Roman Theater in Orange, which was interesting. Despite not being able to go to the original destinations, the places we visited instead were historic & interesting

Half-day tour to Gigondas and Châteauneuf-du-Pape
Half-day tour to Gigondas and Châteauneuf-du-Pape
Avignon
Half-Day Van Gogh & Alpilles Tour
Half-Day Van Gogh & Alpilles Tour
Avignon
Cassis and Aix-en-Provence tour
Cassis and Aix-en-Provence tour
Marseille
Semi-private Calanques Cruise & free time in Marseille
Semi-private Calanques Cruise & free time in Marseille
Marseille
Marseille food tour
Marseille food tour
France
Local specialist: Lucie Rousseau

Absolutely AMAZING! Never ever doing a big t...
Italy | Sep 27 - Oct 12, 2026

Mary
Mary B.
Phoenix, AZ | Reviewed on Oct 13, 2026
Absolutely AMAZING! Never ever doing a big trip without kimkim. Trip: 16 days - Palermo, Amalfi Coast, Rome, Florence, Cortona. Caterina was so kind, helpful, and just overall very knowledgable and professional while plannning. She helped create the most perfect vacation to suit our needs with every detail covered. Caterina went above and beyond picking locations, tours, hotels, and having daily concierge service with airport/rental car shuttle services was the cherry on top! All of the... Read more

Absolutely AMAZING! Never ever doing a big trip without kimkim. Trip: 16 days - Palermo, Amalfi Coast, Rome, Florence, Cortona.

Caterina was so kind, helpful, and just overall very knowledgable and professional while plannning. She helped create the most perfect vacation to suit our needs with every detail covered. Caterina went above and beyond picking locations, tours, hotels, and having daily concierge service with airport/rental car shuttle services was the cherry on top! All of the drivers and guides were outstanding (especially Alberto in Amalfi!). Every one of the concierges we had at the varying locataions were in constant communication. They were always immediately available with a text/phone call. Seriously TOP NOTCH SERVICE. Truly cannot express how much we loved every single moment and how STRESS FREE Caterina and all of the guides and daily check-ins by the concierge made this trip. It definitely would not have been this low stress without all of the WONDERFUL people involved with our trip. We were able to just relax and enjoy and not worry about anything at all - we knew we were in great hands! Giant thank you to Martina, Renata, Alberto, Sylvia, Daniela, Maria Patricia...I am sure I am missing some - there are so many to name! We truly had an amazing trip of a lifetime!

Hotel Reviews
Hotel San Michele
Cortona

Fantastic staff! Room was nice and very clean!

Authenticity & Character
Location
We loved the location - how could you not? You are in Cortona!
Staff
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Very nice hotel. Great staff and location! Very clean.

Authenticity & Character
Location
Perfect spot!
Staff
Cleanliness & Comfort
Orazio Palace Hotel
Rome

Wonderful location and very clean. Great staff.

Authenticity & Character
Location
We loved that it was more with local people but still walkable to great restaurants.
Staff
Cleanliness & Comfort
Hotel Capri Sorrento - Adults Only
Sorrento

Very clean, wonderful staff. Great locaion!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Principe di Villafranca
Palermo

Great rooms and wonderful and accomodating staff!

Authenticity & Character
Location
Located on the outskirts of center of town but very walkable!
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Private tour of the Vatican Museums, Sistine chapel and Saint Peter's Basilica
Rome

Maria Patricia was wonderful! We learned so much and everything was so amazing. She was outstanding!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Golf Cart Tour of Rome by Night with Drinks
Private Golf Cart Tour of Rome by Night with Drinks
Rome

Carlo was a wonderful guide! We had so much fun and learned so much with him!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

This was OUSTANDING and our guide could not have been perfect! Alberto was so wonderful!!

Quality of Experience
Guides, Drivers and Staff
LOVED Alberto!!
Transport
Full Day Guided Tour of Palermo - Visit Monreale
Full Day Guided Tour of Palermo - Visit Monreale
Italy

The guide was absolutely amazing. We had so much fun! Such a beautiful place!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caterina Belvedere

Trip was planned out very well. All guides an...
Portugal | Sep 27 - Oct 3, 2026

Pavan
Pavan R.
Darien, CT | Reviewed on Oct 13, 2026
Trip was planned out very well. All guides and tours were on time and very professional and accommodating. Emily and team were very communicative and on top of planning the trip. Our accommodations on arrival and day before departure in Lisbon were excellent. The transportation drivers were great, friendly, and professional. The sunset tour in Lisbon and the speed boat tour in Lagos as well as the sunset 4wd tour was great and memorable. The walking tour in Lisbon was also very good and our... Read more

Trip was planned out very well. All guides and tours were on time and very professional and accommodating. Emily and team were very communicative and on top of planning the trip. Our accommodations on arrival and day before departure in Lisbon were excellent. The transportation drivers were great, friendly, and professional. The sunset tour in Lisbon and the speed boat tour in Lagos as well as the sunset 4wd tour was great and memorable. The walking tour in Lisbon was also very good and our guide was good. The Tuk Tuk tour was also good.

Hotel Review
The One Palácio da Anunciada
Lisbon

Very good accommodations, friendly staff, and centrally located

Authenticity & Character
Location
Central to restaurants and walking distance to most attractions
Staff
Cleanliness & Comfort
Local specialist: Emily Boles

An amazing time in Madrid, Sevilla and Barcelona
Spain | Sep 30 - Oct 9, 2026

Diane
Diane H.
Bensalem, PA | Reviewed on Oct 13, 2026

We had an amazing time in Madrid, Sevilla and Barcelona! All our guides were very knowledgeable and interesting. Some highlights were the evening tapas tour in Madrid with Aranxta, Ronda and White Villages day trip from Sevilla with Carlos and Park Guell/La Sagrada Familia in Barcelona with Marc. All our hotels were located in very convenient and lively neighborhoods. All our private transfers were on time and drivers communicated with us in a timely fashion.

Local specialist: Coraima Yañez

All the guides were very knowledgeable and am...
Peru | Sep 16 - Oct 2, 2026

Patricia
Patricia M.
Ashburn, VA | Reviewed on Oct 13, 2026
All the guides were very knowledgeable and amazing, especially Juan Carlos and Julio. Read more

All the guides were very knowledgeable and amazing, especially Juan Carlos and Julio.

Hotel Reviews
Inkaterra Reserva Amazonica
Puerto Maldonado
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sonesta Posadas del Inca Yucay
Urubamba
Authenticity & Character
Loved the courtyard and restaurants
Location
Staff
Cleanliness & Comfort
Casa Andina Premium Cusco
Cusco
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge
Cercado, Yanque
Authenticity & Character
Hot springs
Location
Staff
Cleanliness & Comfort
Innside Lima Miraflores by Melia Hotels International
Miraflores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acolpacha - Tambo Boutique
Arequipa

Nice views and breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Intiqa
Puno

Needs better cleaning, the floors both times were dusty and dirty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Inkaterra Reserva Amazonica 1/4:  Arrive in Tambopata
Inkaterra Reserva Amazonica 1/4: Arrive in Tambopata
Tambopata
Quality of Experience
Lop
Quality of Experience
Lop
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Moray Terraces
Moray Terraces
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Inkaterra Reserva Amazonica 2/3: Sandoval Lake & Canopy Walkway
Inkaterra Reserva Amazonica 2/3: Sandoval Lake & Canopy Walkway
Tambopata

Enjoyed the walk across the canopy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu Excursion: from Sacred Valley - Machu Picchu - Cusco
Machu Picchu Excursion: from Sacred Valley - Machu Picchu - Cusco
Peru

The scenery and walking at the site was incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Soft hike from Pachar to Ollantaytambo
Soft hike from Pachar to Ollantaytambo
Peru

Enjoyed the walking and glad I was not in a car or van

Quality of Experience
Guides, Drivers and Staff
Transport
 Andean Sound Ceremony, Pachamanca & Pisac Site
Andean Sound Ceremony, Pachamanca & Pisac Site
Peru

Very spiritual and the outdoor cooking was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class with Seledonia Mesa
Cooking Class with Seledonia Mesa
Cusco

Great class and food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scenic Bus Journey to from  {{start_location}} to {{end_location}}
Scenic Bus Journey to from {{start_location}} to {{end_location}}
Peru

Too long of a drive, could have done without

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Morning activities at Luquina, lunch and drive back to Puno
Morning activities at Luquina, lunch and drive back to Puno
Peru

Painting the bulls was a little boring, could have done without

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chimu Floating Island and Luquina Community Homestay
Chimu Floating Island and Luquina Community Homestay
Peru

Enjoyed the experience of seeing a different lifestyle

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Condor's Cross viewpoint
The Condor's Cross viewpoint
Colca Canyon

Probably my highlight seeing the condors

Quality of Experience
Guides, Drivers and Staff
Transport
From {{start_location}} to {{end_location}} via  Salinas and Aguada Blanca National Reserve
From {{start_location}} to {{end_location}} via Salinas and Aguada Blanca National Reserve
Peru

Saw over 30 condors, amazing experience

Quality of Experience
Guides, Drivers and Staff
Transport
 Art and Local Cuisine in Bohemian Barranco
Art and Local Cuisine in Bohemian Barranco
Lima

It was interesting but not amazing, the chocolate and coffee stop was the highlight

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anne Godoy

We had a great time in Barcelona and Madrid! ...
Spain | Sep 30 - Oct 6, 2026

Patti
Patti Z.
Seattle, WA | Reviewed on Oct 13, 2026
We had a great time in Barcelona and Madrid! Great tapas tours in both cities! The hotels were located in convenient places and were great. The only snafu was we lost contact with a driver. Turned out it was my fault because didn’t have internet, but when I called Kimkim they were very helpful. ( please note that what’s app does indeed require internet to get messages!) Read more

We had a great time in Barcelona and Madrid! Great tapas tours in both cities! The hotels were located in convenient places and were great. The only snafu was we lost contact with a driver. Turned out it was my fault because didn’t have internet, but when I called Kimkim they were very helpful. ( please note that what’s app does indeed require internet to get messages!)

Hotel Reviews
Hotel Principe Pio
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Very helpful staff. A wonderful buffet breakfast.

Authenticity & Character
Location
It was close enough to walk to most of the places we went!
Staff
Cleanliness & Comfort
Activity Reviews
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

Awesome guide.

Evening Tapas, Taverns & History Walk
Evening Tapas, Taverns & History Walk
Madrid
Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

It poured down rain while we were sailing so it wasn’t “perfect” , but it couldn’t be helped. The winery visit was underwhelming. We thought the person who spoke with us about the wine was aloof and didn’t engage well With the group . Kind of felt pushed out at the end because they had a large group coming in. The tour company was open and under standing about the wet sailing experience.

Gothic Quarter Tapas Walk
Gothic Quarter Tapas Walk
Barcelona
Quality of Experience
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

The short visit was perfect for us

Quality of Experience
Guides, Drivers and Staff
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Oct 13, 2026

Hi Patti,

Thank you so much for your thoughtful review! I really appreciate you taking the time to share your feedback. I'm so glad you and Dan enjoyed your time in Barcelona and Madrid, from the hotels to the foodie tours in each city! I'm also happy to hear my Operations Team was able to help when you needed them. 😊

It was a pleasure planning your trip with you, and I hope you and Dan had a wonderful time in Morocco as well!

All the best,
Julia

Transportation was perfect, easy, convenient ...
Italy | Sep 25 - Oct 10, 2026

K
Kristen V.
Newark, NJ | Reviewed on Oct 13, 2026
Transportation was perfect, easy, convenient and relaxing.
All our experiences, tours and travel were perfect - wouldn't change a thing
The guides were all wonderful on all trips but we had the best one in Modena - Caterina. They were all so informative, excited, helpful, friendly and amazing.
The hotels were great - we usually stay at Hilton hotels but we are so glad we did the smaller more intimate hotels. My comments about the hotels would be for future guests
Antica Locanda...
Read more

Transportation was perfect, easy, convenient and relaxing.
All our experiences, tours and travel were perfect - wouldn't change a thing
The guides were all wonderful on all trips but we had the best one in Modena - Caterina. They were all so informative, excited, helpful, friendly and amazing.
The hotels were great - we usually stay at Hilton hotels but we are so glad we did the smaller more intimate hotels. My comments about the hotels would be for future guests
Antica Locanda Leonardo - no elevator. Cute courtyard and wonderful staff.
Hotel Cavour - geat hotel - best location-lovely outdoor courtyard- best staff - amazing.
Corte Dei Sogni Boutique Hotel and Spa - the worlds smallest shower - I am 5' 2" and I couldn't extend my arms - my husband is larger and was not comfortable shower. There is no bar - there is no where to get something to drink after breakfast time - they do have small selection of beverages in the room. The outdoor area was nice but small.
The cooking class in Florence was one of the best things ever!!!!!!!!!!!! Cecilia was amazing, wonderful, friendly, the view from her home is unbelievable. Just know that there is no elevator to her home and it was a few flights up.
Navona Theatre Hotel- this was in a great location - no elevator, friendly staff, no car can pull up to the hotel so you do have to take your luggage down the street a bit. No bar - small selection of drinks in fridge in room- no outdoor space.
Hotel La Bussola- another GREAT hotel - best rooftop bar! Great location!
Pizza making class was great fun - only issue is schedule said it was 2 hours and over at 230 but it was more like 3 hours and we had scheduled a car to pick us up at 230 and this caused issue with the transportation company and going to Ravello.

Local specialist: Lorenza Cannarsa
Lorenza
Lorenza Cannarsa
Local specialist in Città della Pieve | Replied on Oct 13, 2026

ciao Kristen
Thank you for such a thoughtful review! We’re thrilled the trip ran smoothly and that the boutique hotels were a welcome change. We’ll pass your praise on to Caterina and Cecilia.

Your hotel notes are very helpful for future guests, and we’ll be clearer about stairs and luggage access. We’re sorry the pizza class ran long and disrupted your Ravello transfer. We’ve flagged the timing with the provider and will build in more buffer from now on.

We are looking forward to plan your next trip!
Lorenza

All of the trips were amazing. The guides wer...
Greece | Sep 28 - Oct 6, 2026

M
Michael Z.
San Jose, CA | Reviewed on Oct 13, 2026
All of the trips were amazing. The guides were extremely professional and made sure our experience was a five star event. Read more

All of the trips were amazing. The guides were extremely professional and made sure our experience was a five star event.

Hotel Review
Adamant Suites
Santorini

The staff and views were top notch. The staff was extremely knowledgeable and attentive.

Authenticity & Character
Location
The views were some of the best we saw on our trip
Staff
We can’t say enough about the staff. They were a perfect pair with our stay.
Cleanliness & Comfort
Local specialist: Sydney Hubbard
Sydney
Sydney Hubbard
Local specialist in kimkim HQ | Replied on Oct 13, 2026

Michael & Tricia,

I'm so happy to hear your honeymoon felt like a 5-star event (as it should!).
Thank you for trusting me to plan such an important life event, and I can't wait to hear where you choose to travel next! 🩵

Two trips with Kimkim
Switzerland | Sep 28 - Oct 9, 2026

DWANE & KAREN
DWANE & KAREN S.
Orrville, OH, USA | Reviewed on Oct 13, 2026
We have used kimkim for two trips to Europe - one in 2024 and one a few weeks ago. We love the details. Every evening, we would check what we were scheduled for the following day, and enjoy. The top of Europe in Grindewald was a favorite. We had no idea. And an ice palace under the mountain. Kimkim told us to leave our hotel at 8:15 and walk to the train station, then get off at the next stop, and follow the signs to Top of Europe, had tickets for 9:43 for the gondola and it was spot... Read more

We have used kimkim for two trips to Europe - one in 2024 and one a few weeks ago. We love the details. Every evening, we would check what we were scheduled for the following day, and enjoy. The top of Europe in Grindewald was a favorite. We had no idea. And an ice palace under the mountain. Kimkim told us to leave our hotel at 8:15 and walk to the train station, then get off at the next stop, and follow the signs to Top of Europe, had tickets for 9:43 for the gondola and it was spot on. Waited maybe 5 minutes or so. Great great detail and directions.
Hotels were great. Asked for hotels with breakfast and a view if possible. They were great. Ate a full breakfast each morning and then a dinner out somewhere. Lucerne was a favorite. Dinner at la barca on the riverfront was so beautiful. We were able to walk and enjoy the shops, the chocolate :), and just the tranquility of the culture there. Kimkim accomodated our son meeting up with us as well for a few days. They just handle details for us so well.
Zermatt was a really neat swiss town in the middle of the mountains - and no cars, just little taxi carts all over town. We enjoyed the Matterhorn and the ice palace there was even better. We had a great trip. Thank you Kimkim!

Hotel Reviews
Boutique Hotel Helmhaus
Zürich

Very nice and clean but very tiny. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Steffani
St. Moritz

This hotel is spacious. Probably the best we stayed in. Large room and bathroom. Marble everywhere. Balconies. However, it was cold and rainy, so we didn't get to take in the best of this town.

Authenticity & Character
Location
We had to take a taxi from the train station because we couldn't get them to answer the phone for a shuttle.
Staff
Cleanliness & Comfort
Chesa Valese
ZERMATT
Authenticity & Character
A real chalet but renovated on the inside. Very nice.
Location
We were able to walk to everything.
Staff
Cleanliness & Comfort
Eiger Mountain and Soul Resort
Grindelwald

This hotel had the best view off of our porch. We could watch people in the street below and the mountains were indescribable. Just breathtaking. The bathroom was really really small, but clean. The sink was a stone sink and ok, but it just needs renovated.

Authenticity & Character
Location
Location was great!
Staff
Cleanliness & Comfort
Cascada Boutique Hotel
Lucerne
Authenticity & Character
Location
We were about 3 min from the train station and about 5-10 min walk to shops, etc. Great location
Staff
Cleanliness & Comfort
Hotel Spadari al Duomo
Milan
Authenticity & Character
Staff
Cleanliness & Comfort
Activity Review
Cheese Tuk-tuk tour
Cheese Tuk-tuk tour
Lucerne

We thought this was a tour of different cheese shops. It was an open tuk tuk with a cheese fondue in the middle. Was very fun, just not what we expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek

An Anniversary Trip to Athens and Santorini
Greece | Oct 4 - Oct 11, 2026

Jessi
Jessi A.
Jacksonville, FL | Reviewed on Oct 13, 2026
Our trip to Greece felt effortless thanks to Siena! She met every request we had and kept us within our planned budget. It was so nice to have the full itinerary on the mobile app, with all transfers, excursions, and Greek domestic flights arranged. Each day was fully planned, with clickable Google Maps, tour/excursion meeting times, provider contact info, and ride pickups; it could not have been easier! I highly recommend it to take the stress out of not only your vacation planning, but your... Read more

Our trip to Greece felt effortless thanks to Siena! She met every request we had and kept us within our planned budget. It was so nice to have the full itinerary on the mobile app, with all transfers, excursions, and Greek domestic flights arranged. Each day was fully planned, with clickable Google Maps, tour/excursion meeting times, provider contact info, and ride pickups; it could not have been easier! I highly recommend it to take the stress out of not only your vacation planning, but your trip experience as well. We enjoyed every excursion: the Acropolis tour in Athens, the Santorini villages and Akrotiri visit, the private wine tasting experience with our own sommelier, and the breathtaking catamaran sunset cruise. Every hotel also exceeded our expectations. 10/10!!

Hotel Reviews
Athens Manor Houses
Athens

A good hotel in a central location in Athens. The room was unexpectedly large, with a large bathroom. The shower floors were a little slippery, but overall it was a fine stay. I was surprised how quiet the street was overnight. We didn't hear much city noise at all, maybe a motorbike or two, but given the location in one of the busiest areas of Athens, it was very quiet. The location is very close to shops, restaurants, bars, and attractions. You do have to climb steps, so be aware!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasimatis by La Perla
Santorini

The junior suite was massive! So much room, with an amazing terrace, hot tub, and caldera view. Breakfast each morning felt like a luxury treat. The staff takes care of your every need. The location was within walking distance of a small market, bus stop, and several wonderful restaurants. We enjoyed being in the quieter area with easy access to Oia and Fira.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niche Hotel
Athens

Good location for visiting the Acropolis and other Athens sites. The rooftop bar and restaurant made it easy to have dinner with an Acropolis view. The food wasn't as authentic as we would like, but we went for the view. Breakfast each morning was exceptional, with so many choices and really delicious, more authentic offerings than dinner. The rooms were small, but very clean and well-appointed. The staff could not have been nicer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Siena Mueller

Travels Around Italy and Sardinia
Italy | Sep 3 - Sep 28, 2026

L
Liz S.
Australia | Reviewed on Oct 13, 2026
Our holiday consisted of four weeks travelling around Italy and Sardinia during September 2026 and the places we loved most on our trip were Porto Venere, Sorrento, Pompeii, Amalfi Coast, Ravello, Atrani and Cala Gonone. I had various places that I had wanted to see, along with a few hotels and Airbnb's that I wished to stay in along the way, and Rita managed to put together an incredible itinerary which joined all dots. She also organized private transfers where necessary, which made... Read more

Our holiday consisted of four weeks travelling around Italy and Sardinia during September 2026 and the places we loved most on our trip were Porto Venere, Sorrento, Pompeii, Amalfi Coast, Ravello, Atrani and Cala Gonone.

I had various places that I had wanted to see, along with a few hotels and Airbnb's that I wished to stay in along the way, and Rita managed to put together an incredible itinerary which joined all dots. She also organized private transfers where necessary, which made things so much easier. They were a godsend! If the budget allows, I highly recommend looking into booking a few. Every driver without exception, was friendly, helpful and professional.

Hotel Reviews
Palazzo Alabardieri
Naples

This hotel was absolutely beautiful. Our room was so lovely and pretty, very clean, and the beds were very comfortable. Unfortunately, there was no restaurant but there were many places nearby that you could eat at.

Authenticity & Character
It is an exceptionally beautiful hotel.
Location
It is not far from Naples Airport.
Staff
Cleanliness & Comfort
Hilton Rome Airport Hotel
Fiumicino

We booked this hotel so we could stay one night after a long flight from Melbourne, Australia to Rome. It was clean, and the beds were comfortable. It also has an undercover travellator leading directly from the airport itself to the hotel which is a great idea. We also did this on the way home from Naples to Australia. There is a large restaurant on the premises with friendly, efficient staff and delicious food. It really is a great place to stay.

Authenticity & Character
Great staff, comfortable beds and a very nice restaurant with a wide choice of food.
Location
The hotel is reached directly from Rome airport by an undercover travellator.
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano

Unforgettable Spain
Spain | Sep 24 - Oct 6, 2026

S
Susie K.
San Jose, CA | Reviewed on Oct 12, 2026
From the very first interaction, the people at KimKim were extremely helpful. Julia spent a lot of time with me - helping me plan the trip I wanted to take. She listened to my interests and then crafted an incredible trip for us. Choices of hotels, information on what to do in each city, tours, self-guided walks etc. With KimKim the trip felt seamless; there were people to fetch us and return us to the airports or train stations. The hotels were great, centrally located and the people who... Read more

From the very first interaction, the people at KimKim were extremely helpful. Julia spent a lot of time with me - helping me plan the trip I wanted to take. She listened to my interests and then crafted an incredible trip for us. Choices of hotels, information on what to do in each city, tours, self-guided walks etc. With KimKim the trip felt seamless; there were people to fetch us and return us to the airports or train stations. The hotels were great, centrally located and the people who worked at them were also extremely helpful. We had several private tours which were beyond our expectations: Carlos at the Prado in Madrid (who by the way suggested places to visit or eat in the other cities as well.) Took us through the museum showing us the highlights but also gleaning our interests and making sure we some of those as well. Then a different Carlos led us through the Alhambra – incredibly knowledgeable about the history, art and architecture of the incredible building and its surrounding, Finally, Ann-Marie our guide through the Sagrada -also so knowledgeable bringing that structure to life for us. (she was even able to talk the ticket people to let us in as we were late due to the torrential downpours. But most impressive of all was how incredibly responsive everyone at KimKim was to our needs. If I texted with a question – I got an answer within minutes. Thank you KimKim for helping us have the trip of a lifetime. You will definitely be hearing from us again.

Hotel Reviews
H10 Madison Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

Fun hotel. Good luck finding your room but that became part of the challenge each night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hospes Puerta de Alcalá
Madrid

Nice big room. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Summer Magic Nights at Casa Batlló
Summer Magic Nights at Casa Batlló
Barcelona

fun

Quality of Experience
Private Prado Museum Visit with an Art Historian
Private Prado Museum Visit with an Art Historian
Madrid

The guide was fabulous. Really glad to have had him to help us through this immense museum

Quality of Experience
Guides, Drivers and Staff
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Self-Guided Visit of Madrid's Renowned Museums
Self-Guided Visit of Madrid's Renowned Museums
Madrid

Prado was amazing Really enjoyed the Reina Sofia on our own. Retriro Park also had a guest artist whose work was very interestng

Quality of Experience
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada
Quality of Experience
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

The guide was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Oct 13, 2026

Thank you so much for your kind words, Susie! I just read your review, and my cheeks hurt from smiling! I truly appreciate you taking the time to share such thoughtful feedback. I'm so glad to hear how much you and Brandt enjoyed your guides in each city. We'll absolutely pass along your kind words to them!

It’s been such a pleasure working with you both, and I’m so glad you both enjoyed your time in Spain so much. We’d love to help you plan your next adventure whenever you're ready! 😊

All the best,
Julia

As the henna slowly fades from my hand, and t...
Morocco | Sep 27 - Oct 1, 2026

Ashley
Ashley F.
Atlanta, GA | Reviewed on Oct 13, 2026
As the henna slowly fades from my hand, and the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my trip. The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm culture, and that constant peacefulness in the air, have become memories that make my heart flutter. That feeling of being one with nature, intertwined, fully connected, and... Read more

As the henna slowly fades from my hand, and the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my trip.

The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm culture, and that constant peacefulness in the air, have become memories that make my heart flutter.

That feeling of being one with nature, intertwined, fully connected, and grounded to my core, will stay embedded in my soul forever.

The kindness that I received, the kindred spirits that I met along the way, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily.

It’s hard to put an adventure like this trip into words to explain to others when they ask “How was your trip?”. I believe strongly that everything happens for a reason, and people are put into our lives on purpose. The people I met along this journey, the connections I made, and the friendships that formed into family will stay in my heart forever!

All I can say is Morocco is stunning, vibrant, and extremely beautiful, and the people are some of the most amazing people I’ve ever met in my life! Our driver Moha was the absolute best driver anyone could ask for, and we couldn’t have done this trip without his expertise! Moha was extremely nice, forgiving for our lateness, and beyond helpful and accommodating no matter if it was for a pit stop or finding something in particular that we needed. He told us a lot about the country, helped us learn some of the language, laughed with us, and always made sure we were comfortable and happy. By the end of our trip Moha felt like family to us!

The accommodations were spectacular beyond measure! The beauty and the attention to detail blew my mind at the Riad and the Tiziri Desert Camp. Both places had exquisite food, some of the best I’ve ever eaten before. Tiziri Desert camp took me to a new level of happiness I’ve never known, a peacefulness I am excited to revisit!

All in all, this was a trip that dreams are made of, and I couldn’t ask for anything more, except more time there! I can’t wait to go back!!

Hotel Reviews
Hotel Kenzi Rissani
Errachidia

Nice clean hotel with a gorgeous pool, outdoor dining, large room with an excellent shower!

Authenticity & Character
Location
Close to the airport in Errachidia
Staff
Cleanliness & Comfort
Clean room and hotel
Tiziri Luxury Camp
Merzouga

As the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my stay at the Tiziri Luxury Camp. The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm Amazigh culture, and that constant peacefulness in the air, have become memories that make my heart flutter. That feeling of being one with the dunes, intertwined, fully connected under the stars, and grounded to my core, will stay embedded in my soul forever. The kindness that I received, the kindred spirits that I met at the camp, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily. Our stay at Tiziri Camp was absolutely magical, elevated entirely by a staff that performs beyond measure. From the moment we arrived, the hospitality was unmatched. The attention to detail throughout the camp is stunning, especially their commitment to an eco-friendly design. The tents are beautifully designed, and the exquisitely detailed furnishings blend sustainable practices with traditional luxury and modern comfort perfectly. We were welcomed right away by our incredible server, Yedir, who immediately greeted us with refreshing tea after our long journey. We were thrilled to find out he would also be taking care of us during breakfast and dinner at the restaurant. Yedir’s service was nothing short of anticipatory and impeccable. He timed every meal perfectly, and treated us with a level of genuine warmth and professionalism, all with a smile, that you rarely find. Beyond the perfect service, the culinary experience was spectacular, with every meal beautifully prepared and bursting with flavor. The nights were equally unforgettable—gathering around the campfire dancing and listening to amazing traditional Berber music under the desert stars was the perfect way to wind down. It is clear that the entire team works in flawless harmony to deliver an exceptional stay to their guests. If you are looking for breathtaking views paired with world-class hospitality, Tiziri Luxury Camp is an absolute must-visit.

Authenticity & Character
The spectacular attention to detail. The gorgeous Berber rugs and bedding, the stunning furnishings, down to the wood carved base boards. The eco friendly design is also wonderful, the water filtration system, the solar panels, and the no food waste practices.
Location
You’re deep into the Erg Chebbi dunes with stunning views from every angle, and stars that go on for miles.
Staff
Impeccable staff! Extremely nice, engaging, highly versed in multiple languages, attentive, and respectful.
Cleanliness & Comfort
Everything was exceptionally clean from the bedding, the room itself, the dining areas, to the main carpet walkway between the tents.
Dar Rihana Dades
Douar Aït Ouffi

Extremely beautiful accommodations, wonderful staff, and delicious food!

Authenticity & Character
Gorgeous ceilings, wood carved furnishings, large rooms with wonderful showers!
Location
Beautiful location in Boumalne Dades with a gorgeous view from the rooftop terrace!
Staff
Very nice and accommodating
Cleanliness & Comfort
Activity Reviews
Stop at the women’s rug coop at 9:30 am
Stop at the women’s rug coop at 9:30 am
Morocco

Stunning handmade rugs, very informative history of how they are made and the different details on each one. Very friendly host and shop!

Quality of Experience
Guides, Drivers and Staff
Transport
Fossil and Meteorite Hunting
Fossil and Meteorite Hunting
Merzouga

Fun experience, especially since I am a rock hound and collect minerals and fossils. Gorgeous, vast landscape with lots of fossils and gorgeous colored rocks, as well as a whole new view of the dunes. The guide was wonderful, very knowledgeable and took us to some plentiful locations.

Quality of Experience
Guides, Drivers and Staff
Nice and very knowledgeable
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 13, 2026
Hi Ashley,
Thank you so much for sharing such a beautiful and heartfelt review! Your words truly capture the magic of Morocco and the special connections that make a journey unforgettable. It was an absolute pleasure to be part of your adventure, and I’m delighted to know that you enjoyed the country, the accommodations, and the peaceful magic of the Sahara.
I know Moha will be especially happy to hear your kind words. I’ll be sure to share your message with him, as I know it will mean a lot...
Read more

Hi Ashley,
Thank you so much for sharing such a beautiful and heartfelt review! Your words truly capture the magic of Morocco and the special connections that make a journey unforgettable. It was an absolute pleasure to be part of your adventure, and I’m delighted to know that you enjoyed the country, the accommodations, and the peaceful magic of the Sahara.
I know Moha will be especially happy to hear your kind words. I’ll be sure to share your message with him, as I know it will mean a lot to him. We’re so happy that he made you feel comfortable, cared for, and at home throughout your journey.
Morocco has a special way of touching the heart, and knowing that you’re taking home such beautiful memories and meaningful connections makes us truly proud. You will always be welcome back, and we would love to help you create even more unforgettable memories on your next visit!
Until we meet again, wishing you many beautiful moments filled with the same warmth, joy, and peace you found in Morocco.
Warmest regards,
Majid

We were met by a fabulous team that made us f...
Mexico | Sep 18 - Oct 12, 2026

P
Pip S.
Australia | Reviewed on Oct 13, 2026
We were met by a fabulous team that made us feel welcome despite our extremely late arrival
Shout out to Yan!!
Read more

We were met by a fabulous team that made us feel welcome despite our extremely late arrival
Shout out to Yan!!

Hotel Reviews
La Posada del Sol Boutique Hotel Tulum
Tulum

Had not been open for a month and were not ready for guests Pool not open but did have a small plunge pool that was ok Rooms extremely stuffy and hot with restrictive AC

Authenticity & Character
Difficult getting up the stairs No lighting at night on the stairs
Location
In a very expensive part of the town
Staff
Asked for a couple of things like ice and use of a knife and were told no No one around to help with any questions
Cleanliness & Comfort
Bathroom Very smelly
Hotel boutique Saastah
Valladolid

Fabulous Super friendly staff Lovely spacious rooms Great location Great breakfast Very very clean

Authenticity & Character
Gorgeous Air bnb style accom
Location
Staff
Soooo helpful, friendly and accommodating
Cleanliness & Comfort
Spotless
Casa Zafiro Hotel - Adults Only, Mérida
Mérida

Nice pool Helpful staff Great location

Authenticity & Character
More light, less noise (echoed a lot)
Location
Central
Staff
Cleanliness & Comfort
Hotel Lopez
Campeche

Central location in fun town Staff not particularly helpful Breakfast standard

Authenticity & Character
Would have been grand in its day, rooms were fine but overall a bit tired
Location
Staff
Cleanliness & Comfort
Hotel La Aldea del Halach Huinic
Palenque

Nice room and pool Staff friendly Nice breakfast

Authenticity & Character
Lovely stay in the trees
Location
Not central at all but lovely to be in the jungle
Staff
Cleanliness & Comfort
Hotel Mansion del Valle
San Cristobal de las Casas

Great location but our initial rooms were very cold and damp They did move us but which was an improvement

Authenticity & Character
Would have been a great hotel in its heyday but was lifeless
Location
Easy walk to what we wanted to see and do
Staff
Mixed friendliness/ helpfuk
Cleanliness & Comfort
Cold, damp and no soap
El Diablo y la Sandía Libres
Oaxaca de Juárez

Gorgeous air BnB Staff super friendly and helpful Made it feel like our home with full use of kitchen and facilities Wonderful recommendations of restaurant Nice spacious room with little extras such as singer/umbrella/sublick

Authenticity & Character
Very small with a real sense of belonging and other guests friendly
Location
Central to interest points and restaurants
Staff
Helpful and friendly
Cleanliness & Comfort
Reused water Kitchen spotless Linen very clean
San Pedro
Puebla

Room good Staff friendly and helpful Breakfast disgraceful, mess everywhere and dry messy hot food

Authenticity & Character
Location
Staff
Friendly and helpful Apologetic for delay with checking in
Cleanliness & Comfort
Hotel Punto Mx
Mexico City

Great location Bed terrible Internal rooms with no windows a bit claustrophobic Staff not particularly helpful Breakfast mediocre

Authenticity & Character
Small, dank rooms
Location
Staff
Disinterested
Cleanliness & Comfort
Curtains inadequate Bed very uncomfortable
Activity Reviews
Chichen-Itza site with an English speaking guide
Chichen-Itza site with an English speaking guide
Mexico

Ruins interesting Guide seemed a little bored

Quality of Experience
Extremely commercial and very aggressive stall holders on the walk in
Guides, Drivers and Staff
Transport
Tulum site with an English speaking guide
Tulum site with an English speaking guide
Mexico

Guide in a rush and rude

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive
Xochimilco Tour Trajinera
Xochimilco Tour Trajinera
Mexico City

Too commercial

Quality of Experience
Guides, Drivers and Staff
Transport
Cañon del Sumidero
Cañon del Sumidero
Mexico

Stunning

Quality of Experience
Stunning vista
Guides, Drivers and Staff
The Spanish guide was taking a lot and we only got an occasional sentence form our guide
Transport
Tour Tacos & Cantinas
Tour Tacos & Cantinas
Mexico City

So much fun and great choice of restaurants Very authentic taste of different styles topped off with churros and hot chocolate

Quality of Experience
Food
Guides, Drivers and Staff
Isobel so fun and really knowledgeable
Transport
Teotihuacan site with an English speaking guide
Teotihuacan site with an English speaking guide
Mexico

Fascinating ruins with a very expansive history Great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour in the Natural Reserve of Sian Ka'an
Boat tour in the Natural Reserve of Sian Ka'an
Mexico

Absolute highlight Stunning scenery Great guide and boatman

Quality of Experience
Absolutely brilliant Loved the float down the canal in the most beautiful water
Guides, Drivers and Staff
Transport
Bike Through Tulum’s Hidden Cenotes | Eco-friendly activity
Bike Through Tulum’s Hidden Cenotes | Eco-friendly activity
Tulum

Lots of fun and interesting to see three different cenotes Fun on the bikes Ravaged by mosquitoes

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive then bikes
Boat tour in the natural reserve of Rio Lagartos
Boat tour in the natural reserve of Rio Lagartos
Mexico

Wonderful to see the flamingos Beautiful trip

Quality of Experience
Unbelievable ceviche fish for lunch
Guides, Drivers and Staff
Transport
Self drive
Yaxunah Mayan village
Yaxunah Mayan village
Mexico

Nice to see a small community and how it operated and enjoyed the meeting with the corn farmer to help understand the importance of corn to the Mayan Beautiful Cenote

Quality of Experience
Seeing how a small Village worked as a cooperative
Food
Nice to try a traditional diah
Transport
Self dtive
Walking tour in Mérida with an English speaking guide
Walking tour in Mérida with an English speaking guide
Mérida

Not terribly inspiring Did a lot of walking with hot a lot of history or points of interest

Quality of Experience
Guides, Drivers and Staff
Uxmal site with an English speaking guide
Uxmal site with an English speaking guide
Mexico

Interesting history Felt rushed by the guide

Quality of Experience
Guide was on auto pilot and in a hurry
Guides, Drivers and Staff
Transport
Great driver
Palenque site with an English speaking guide
Palenque site with an English speaking guide
Mexico

Fascinating One of My favourite days Excellent guide with an incredible knowledge of Mayan culture and history

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class - Oaxaca
Cooking Class - Oaxaca
Oaxaca

Beautiful experience with lovely family and the food was delicious Would have been better to make a few more common dishes that we would make again but making the mole was fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Oaxaca

Extremely interesting and very informative, enthusiastic guide willing to answer questions

Quality of Experience
Guides, Drivers and Staff
Transport
Uncomfortable
Hierve el Agua – Mitla – Teotitlán del Valle - Tule Tree - Mezcal Testing
Hierve el Agua – Mitla – Teotitlán del Valle - Tule Tree - Mezcal Testing
Oaxaca

An hour at the tree too long Buffet lunch not our style Very very commercialised artisan pottery and weaving which in. fact on intense questioning we worked out WAS the way they used to do it but now all made in a factory so felt slightly mislead Not authentic

Quality of Experience
Long drive to waterfalls
Guides, Drivers and Staff
Transport
City walking tour and Museo del Templo Mayor
City walking tour and Museo del Templo Mayor
Mexico City

Historical sites and museum fantastic but our guide was extremely difficult to understand and he talked so much it was difficult to take in his knowledge. Also stood very much in my personal space which was disconcerting

Quality of Experience
Guide too hard to understand so felt like we missed a lot
Guides, Drivers and Staff
Transport
Comfortable, polite, safe driver Water proveded
Local specialist: Charlotte Melun

HIGHLY RECOMMEND KIMKIM!
Ireland | Sep 30 - Oct 12, 2026

Kelly
Kelly B.
Atlanta, GA | Reviewed on Oct 13, 2026
Everything from start to finish was great. We were kept busy which was perfect as we wanted to see everything!
The hosts at The Piper’s Nest and Mystical Rose were so sweet and kind and the accommodations warm and welcoming!
Initially I wasn’t a fan of going to Bushmills but it ended up being my second favorite stop on the tour (it was my favorite until we hit Killarney, I fell in love with that little town!).
All of the planning was perfect! We did opt to skip the Ring of Kerry to spend...
Read more

Everything from start to finish was great. We were kept busy which was perfect as we wanted to see everything!
The hosts at The Piper’s Nest and Mystical Rose were so sweet and kind and the accommodations warm and welcoming!
Initially I wasn’t a fan of going to Bushmills but it ended up being my second favorite stop on the tour (it was my favorite until we hit Killarney, I fell in love with that little town!).
All of the planning was perfect! We did opt to skip the Ring of Kerry to spend more time in Killarney, but are hoping to come back again soon and go back there!
Courtney with the School of Falconry was an amazing guide! We ended up adding walking around Ashford Castle to our agenda for that day, amazing grounds and Cong was an adorable little side quest! We loved driving and stopping to explore ruins we would come across. We learned so much about Ireland’s long history!
Dunluce castle was another thing we added on during our travels and is a must see. Incredible! Unfortunately we missed Carrickfergus castle (we didn’t realize it was on the way to our next destination and missed it on the ride) but made up for it with other stops.
Jerry at Lough Eske was a true gem! The kindest soul and he didn’t stop working! He was doing it all! And the accommodations speak for themselves. Just breathtaking.
All of our accommodations were great, we got lucky and were upgraded to the penthouse apartment in Galway at the western hotel which was a blessing for our group.
There’s so much to say, but I’ll probably run out of space. This was an amazing experience overall and I have zero complaints.
Rachel stayed in contact with us before and during the trip to check in. I would definitely recommend her for planning because she nailed what we were hoping to experience.

Hotel Reviews
The Rooms @ Firecastle

We only had a quick night here but the rooms were beautiful and had a view of the cathedral right oitside our window. Lovely little spot and wish we had more time here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mystical Rose Killarney

The host was warm and welcoming and gave us the best recommendations for restaurants as they are in abundance in Killarney! The accommodations were gorgeous and clean, and we had a view of the mountaintops from our room. Lovely little gem!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Pipers Rest
Doolin

Miss Jackie was the sweetest host! She made sure we had everything we needed and gave us some good recommendations to best utilize our time in Dooling and get the true Doolin experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Western Hotel
galway

Luckily for our group we were upgraded to the penthouse at Citypointe apartments. Accomodations were perfect for our group!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lough Eske Castle Hotel

This place was breathtaking. Jerry and Barnaby provided us with a warm welcome and made sure we had everything we needed during our stay. I can’t wait to go back and stay longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gray's at Bushmills
Bushmills

BEAUTIFUL little spot. Rooms were perfect and very clean. We had views of the ocean and loved watching the sweet little cows frolicking in the fields outside our windows.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cassidys Hotel
Dublin

Perfect little start to our tour! Enjoyed our accommodations during our Dublin stay and close to everything we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private  Hawk Walk ( 1 Hour)
Private Hawk Walk ( 1 Hour)
Ireland

Such a great experience and the one I was most looking forward to! Our guide was sweet and knowledgeable and loved these amazing birds like her own! Truly enjoyed this experience!

Quality of Experience
Guides, Drivers and Staff
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

This was soooo much fun! Loved this band (bought a tin whistle 🤣) and the dancers were so entertaining! Dinner was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Beautiful scenery! Definitely an experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

This was so informative and I was in awe of the library and the Book of Kells. Definitely one of my favorite experiences!

Quality of Experience
Guides, Drivers and Staff
Transport
Caherconnell Fort & Sheepdog Demonstrations
Caherconnell Fort & Sheepdog Demonstrations
Ireland

This was one of our favorite spots! These dogs are incredibly smart and it was amazing to see them at work!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rachel Long

Kateryna was patient with us and very knowled...
Ireland | Oct 1 - Oct 11, 2026

M
Marie K.
Minneapolis, MN | Reviewed on Oct 12, 2026
Kateryna was patient with us and very knowledgeable about ireland. She took the stress out of finding good hotels and arranging drivers. Everything worked out on time. She listened to our interests and planned our trip around them. We still had plenty of time and freedom to explore on our own. Read more

Kateryna was patient with us and very knowledgeable about ireland. She took the stress out of finding good hotels and arranging drivers. Everything worked out on time. She listened to our interests and planned our trip around them. We still had plenty of time and freedom to explore on our own.

Hotel Reviews
The Victoria Hotel
Galway

Room was clean and fresh, food was good. Restaurant adjoining hotel was very good

Authenticity & Character
Location
Near everything we wanted to see in galway
Staff
We really didn’t interact with them, they were fine
Cleanliness & Comfort
Scott's Hotel Killarney
Killarney, Co. Kerry

Hotel was pleasant, rooms were clean, staff was pleasant and helpful. Food was good.

Authenticity & Character
Near many restaurants, live music
Location
Near shopping and transportation, close to historical sites we wanted to visit
Staff
Pleasant, helpful
Cleanliness & Comfort
Hallway carpet stained
The Green
Dublin

Everyone at the hotel was kind and professional. The rooms were clean and pleasant. The breakfast was fresh and well prepared. Staff were always willing to help us with questions or arrange a ride, or make recommendations. Very pleasant stay.

Authenticity & Character
Very pleasant and welcoming staff
Location
Near shopping and many historical sites
Staff
Cheerful, helpful, polite and welcoming
Cleanliness & Comfort
Beds were made up nicely every day. Clean towels, room always looked fresh when we reurned. Dining staff attentive
Activity Reviews
Jameson Distillery Bow St. Dublin Tour
Jameson Distillery Bow St. Dublin Tour
Dublin

Learned about the whiskey making process and hot to taste some good whiskey

Quality of Experience
Guides, Drivers and Staff
Dingle Peninsula Tour
Dingle Peninsula Tour
Ireland

Driver gave us a more extensive tour, way up in the hills. We really got to see a lot of the countryside. Driver was an interesting character.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Dublin

Lots to learn about, didn't know about the extent of the oppression by the British, and for so many centuries.

Quality of Experience
The stories of what the irish people suffered
Killarney National Park Private Tour
Killarney National Park Private Tour
Ireland

Seemed magical to experience this in a horse drawn carriage.

Quality of Experience
Driver was pleasant and knowledgeable. Very interesting to listen to
Guides, Drivers and Staff
Pleasant guy
Transport
Beautiful horse. Appreciated the caring demonstrated by driver, both to his animal and his passengers
Waterford Crystal Factory Tour: Discover Ireland's Master Glassmakers
Waterford Crystal Factory Tour: Discover Ireland's Master Glassmakers
Dublin

It was impressive how much work goes into this crystal. It was interesting to see and learn about all the steps involved.

Quality of Experience
Guides, Drivers and Staff
Transport
I really appreciated our driver who pointed out places of interest along the way
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

This was one of my favorite parts of our trip. She showed us all around Dublin, made great recommendations, answered questions we had, took us to historical sites and pointed out places of interest and the backstory.

Quality of Experience
Guides, Drivers and Staff
I thought she gave a fantastic tour, packed a lot into our 2 hours
Local specialist: Kateryna Garkavenko

Polat and Gigi (their preferred nicknames wit...
Turkey | Sep 29 - Oct 5, 2026

W
Wendy E.
San Jose, CA | Reviewed on Oct 12, 2026
Polat and Gigi (their preferred nicknames with us) were wonderful guides. I feel lucky to have been shepherded around by them. Both helped us avoid huge tourist mobs; big cruise liners and large travel groups. They both were extremely knowledgeable and helped us eat at superb restaurants. Maybe it’s easier to suggest restaurants for only 6 people.
Our guide for Gallipoli and Troy would clearly be an excellent guide for large groups. He insisted on not answering questions, but rather for...
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Polat and Gigi (their preferred nicknames with us) were wonderful guides. I feel lucky to have been shepherded around by them. Both helped us avoid huge tourist mobs; big cruise liners and large travel groups. They both were extremely knowledgeable and helped us eat at superb restaurants. Maybe it’s easier to suggest restaurants for only 6 people.
Our guide for Gallipoli and Troy would clearly be an excellent guide for large groups. He insisted on not answering questions, but rather for everyone to wait until we were at a site, listening to his information. This strategy would work well for large groups. However, our group was small and wanted more in depth information and discussion. In fact, our guide, forgot to get back to us about a question regarding viaducts we saw from the road.

Hotel Reviews
Yunak Cave Hotel
Ürgüp/Nevşehir

For such a unique experience, I was happy to overlook some uncomfortable mattresses. I don’t think the scorpion that stung my roommate is something that could be avoided; just bad luck.

Authenticity & Character
Location
I’m very glad we were in the smaller town and not in the midst of a crowded intense tourist city.
Staff
Very attentive when my roommate was stung by the scorpion. Plus, the cleaning staff were just plain friendly.
Cleanliness & Comfort
Except for the scorpion sting
Doubletree by Hilton Kusadasi
Kusadasi

Well located near the water and excellent restaurants. It was a bit generic. I prefer smaller and more character. We had to have a breakfast to go because we left for the airport before breakfast was served. There is a lot of room for improvement if they are going to give out takeout breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
DoubleTree by Hilton Çanakkale
Çanakkale

Had all the amenities but I prefer less generic, smaller places with more character and personality. The steam room was nice and the Turkish bath interesting. The buffet breakfast was very nice, except cappuccino had to be paid for. I went to the restaurant for dinner. The food was good, but it took an hour to get served. It seems that someone had to go catch the fish. Or the cook went home thinking there was no one else to serve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Derinkuyu Underground City
Visit to Derinkuyu Underground City
Cappadocia

We couldn’t go, primarily due to the fact our KimKim contact didn’t get us on a direct flight to Cappadocia.

Quality of Experience
Guides, Drivers and Staff
Transport
A direct flight to Cappadocia so we could go
Visit to Kaymakli Underground City & Explore area
Visit to Kaymakli Underground City & Explore area
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Our guide knew exactly when to take us so the underground city wasn’t mobbed with large tour groups. There isn’t much space down there and it would have been difficult to navigate it it was full of people.
Transport
Explore The Landmarks of Cappadocia
Explore The Landmarks of Cappadocia
Cappadocia

The experience would have been fantastic- and our guide was exceptional. But, there is no excuse for us having to get up at the crack of dawn to fly to Istanbul and then Cappadocia. The second flight was late and we were exhausted. Therefore, we couldn’t get the maximum enjoyment. Our itinerary had us going directly to Cappadocia (until the day before we were given our flights- a communication came that direct flights were only on some days and we might need to go through Istanbul). It was unbelievably insulting to say the that a direct flight to Cappadocia might not happen well before the flight due to weather. As a pilot, I can tell you that flights will not be cancelled a week before a flight because of weather. I think your local specialist didn’t book our flights until the direct flights were full. We knew the schedule well in advance. She should have booked us promptly so we could get a direct flight. If, indeed the direct flights didn’t go that day, we should have been informed well in advance so we could have choice to make itinerary changes. After all the grueling driving, having a grueling day of flights was particularly unwelcome

Enjoy a Hot Air Balloon Ride in Cappadocia
Enjoy a Hot Air Balloon Ride in Cappadocia
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Pamukkale & Hierapolis
Full Day Tour to Pamukkale & Hierapolis
Turkey
Full Day Tour of Ephesus and Region
Full Day Tour of Ephesus and Region
Turkey

Tour of the frescos, living sites and tile mosaics was a highlight. We almost missed it because it wasn’t offered. The small museum was also a highlight and could have been easily missed. The drive to the hotel from which we embarked to Ephesus, was another long agonizing drive. Without knowing the degree of time spent in vans, we were robbed of choice to change the itinerary

Quality of Experience
I would have loved our guide for the entire Turkey excursion. Once he understood our groups likes and interests, he responded. But by the time he understood us, he wasn’t our guide any longer
Guides, Drivers and Staff
Transport
Drivers were all skilled. But the time in vans was a definite minus.
Canakkale to Kusadasi via Troy & Pergamum
Canakkale to Kusadasi via Troy & Pergamum
Turkey

The driving was formidable and certainly cut into a more leisurely and thorough experience. It was sad to have such a short, rushed time at the museum at Troy. A drive from the top of Gallipoli was unnecessarily, aggressive, causing much motion sickness in the van. After the driver was asked to tone it down, the next day we went very slowly, uphill being passed by all other vehicles on the road. This was either passive aggressive, or the van was underpowered – making the voyage longer.

Quality of Experience
Guides, Drivers and Staff
Transport
A better powered van and less aggressive, driving down the long, steep windy road from the top of the Gallipoli war site.
Local specialist: Zehra Alper

Beginning to the end , our trip exceeded our ...
Italy | Oct 1 - Oct 10, 2026

L
Lisa R.
Columbus, OH | Reviewed on Oct 12, 2026

Beginning to the end , our trip exceeded our expectations.
The golf cart tour of Rome was perfect. Our Guide John Luca was interesting, knowledgeable and fun.!
Each wine tour experience was different and a great experience. We especially liked the small family owned winery in Tuscany. Luci .
Thoughtful detail was evident in the planning by Erica, that made this a trip of a lifetime!

Local specialist: Erica Gerakos

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