Kimkim Trip Reviews

4.8
Based on 22,259 ratings
Read 22,259 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Sara was top notch from the time we started a...
Croatia | Sep 21 - Oct 4, 2026

D
Dean H.
Portland, OR | Reviewed on Oct 11, 2026

Sara was top notch from the time we started arranging our trip to Croatia. Everything was arranged and all events booked perfectly. Sara always responded quickly to our questions and concerns. At the end of each day or our trip she would prepare us for the next day. Our trip was wonderful; there were no low points.

Local specialist: Sara Skok

OUR DRIVERS IN LISBON WERE INCREDIBLE. THEY W...
Portugal | Sep 26 - Oct 4, 2026

D
Deborah B.
Atlanta, GA | Reviewed on Oct 11, 2026
OUR DRIVERS IN LISBON WERE INCREDIBLE. THEY WERE ALL FRIENDLY AND EXTREMELY HELPFUL. WE HAD THE OWNER FOR 2 OF OUR TOURS AND FELT LIKE HE WAS A GOOD FRIEND!!!! All the tours wee great and the one to Sintra was extraordinary. Our guide again was exceptional. The accommodations were also wonderful, and the hosts were extremely helpful, especially with restaurant recommendations. The travel to the Douro valley was very long and we were happy we had the long hike once we arrived. Our guide... Read more

OUR DRIVERS IN LISBON WERE INCREDIBLE. THEY WERE ALL FRIENDLY AND EXTREMELY HELPFUL. WE HAD THE OWNER FOR 2 OF OUR TOURS AND FELT LIKE HE WAS A GOOD FRIEND!!!! All the tours wee great and the one to Sintra was extraordinary. Our guide again was exceptional. The accommodations were also wonderful, and the hosts were extremely helpful, especially with restaurant recommendations. The travel to the Douro valley was very long and we were happy we had the long hike once we arrived. Our guide was very friendly during our hike. The accommodations were again excellent, and our host was helpful and friendly. He even had a friend who was a taxi driver who took us wherever we needed to go and gave restaurant recommendations. The first night he just ran a tab instead of having us pay per trip. At the end of the second night we paid him for all trips. We could not believe he was that trusting. We, of course, offered to pay each time but he said we would settle up at the end. Our wine tour was incredible. Our guide who was the son of the owner of the family winery was also incredible. We learned so much about running a winery and it was on the river. We bought some of his wines!!!! While one cannot buy his wines retail, once you have purchased on sight you are now able to order direct from him.
Then we come to a part of the trip that was not good. We had a driver from the valley to Porto who spoke no English and did not even tell us until we reached Porto. His driving was erratic and made us very nervous. Obviously as he had not even spoken to us, we did not know he had no English. We would advise you not to use them again.
Our Porto walk and wine tasting walk were informative and fun. The guide for the wine tasting was great and of course we found a port that you cannot buy here. We are looking forwarding to enjoying the bottle we purchased. Our accommodations were incredible, the garden house, and our hosts were also quite helpful, especially when we had to leave so early. The only tour we did not enjoy was our final day. The day trip to Braga and Guimaraes was not enjoyable. The driver was not on time and the service kept sending different messages, first that he would be 30-45 minutes late, (which meant we could have had breakfast) then that he would be there in 5 minutes, then after I asked that they explain, the response was that one of the responses was not intended for us, and I finally messaged that we would now wait inside until he arrived. They told us to expect one vehicle and later changed to a different one. When the driver finally arrived, he said he had locked his keys in his vehicle and that was the issue. He then spent considerable time picking up 2 other couples. During the long drive, he talked and talked but it was uninteresting. He was hyper. He did finally calm down and we enjoyed him. We had a good lunch. Luckily the guide was good friends with the owner. However, we then had to be in the car while he dropped everyone else off and finally arrived near our hotel, within
a couple blocks, and an hour after the tour was supposed to end. Our driver to the airport at 3:30 am was great. He arrived on time and was quite friendly. KimKim was helpful in assuring me he would be on time so thank you. After the day before I need that assurance.

Hotel Reviews
Menina Colina Guesthouse
Porto

The garden house was incredible, and the staff was very helpful including the manager of the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa de São Domingos
Peso da Régua

The owner was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pátio do Tijolo
Lisbon

Excellent and the hosts were very helpful in restaurant choices.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Gaia Port Tasting Walk
Gaia Port Tasting Walk
Portugal

Loved it

Quality of Experience
Guides, Drivers and Staff
Transport
You take an uber so nothing to review but it was fine
Private Douro Valley Hike
Private Douro Valley Hike
Portugal

See narrative

Quality of Experience
Guides, Drivers and Staff
Transport
We walked to it
Evening Fado Show
Evening Fado Show
Lisbon

It was interesting

Quality of Experience
Guides, Drivers and Staff
NA We walked there as it was very close to our accommodations which was great
Transport
Private Highlights Tour of Lisbon
Private Highlights Tour of Lisbon
Lisbon

The guide made it special

Quality of Experience
Guides, Drivers and Staff
Loved him
Transport
Porto Highlights Walk
Porto Highlights Walk
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
We took public transport to get there which wasfin e
Day Trip to Braga & Guimarães
Day Trip to Braga & Guimarães
Porto

See narrative

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Douro & Vinho Verde Wine Tasting
Private Douro & Vinho Verde Wine Tasting
Portugal

See my narrative.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pena Palace & Sintra Village Half-Day Trip
Private Pena Palace & Sintra Village Half-Day Trip
Lisbon

stated in my narrative

Quality of Experience
Guides, Drivers and Staff
Amazing as stated in my narrative
Transport
Local specialist: Coraima Yañez

Paris Made Easy
France | Oct 3 - Oct 10, 2026

Jessica
Jessica G.
Boston, MA, USA | Reviewed on Oct 11, 2026
Our trip was wonderful. As the person who is normally in charge of booking EVERYTHING for a family vacation, I was nervous trusting those details to someone else- but everything was wonderful and Amandine was extremely helpful. The vintage car tour through Paris was so much fun- we loved riding around all of the small streets and learning about the beautiful city. We were also the subject of many vacation photos! Sebastien, our tour guide at the Louvre was FANTASTIC. He was so good... Read more

Our trip was wonderful. As the person who is normally in charge of booking EVERYTHING for a family vacation, I was nervous trusting those details to someone else- but everything was wonderful and Amandine was extremely helpful.

The vintage car tour through Paris was so much fun- we loved riding around all of the small streets and learning about the beautiful city. We were also the subject of many vacation photos!

Sebastien, our tour guide at the Louvre was FANTASTIC. He was so good with our daughter- engaging, funny, kind and knowledgable. Even though the museum was SO busy that day, Seb navigated us through like a true pro.

We had a wonderful time with Mai at our croissant baking class. My daughter loved learning how to make all of the delicious treats, and was so excited to try them hot out of the oven when we were done.

Having cars arranged for us to travel between locations was SO helpful- as this was the part I was most worried about accomplishing with my family!

Overall, Kimkim made my first vacation to Europe with my daughter so much easier and we will definitely be back next time we're planning a big trip!

Hotel Review
Aparthotel Adagio Paris Montmartre
Paris

We loved staying here! - The rooms were clean and spacious with a nice kitchenette, close to a small grocery for essentials. - the included breakfast was brought to our room every morning and was delicious! - About a 5 minute walk from two metro lines (2 and 12) that bringing you easily to central Paris - This area of Montmartre is a at the bottom of the funicular (3 minute walk!) so it's easy to get up into the hills, but also had many shops and restaurants very close by!

Authenticity & Character
Location
About a 5 minute walk from two metro lines (2 and 12) that bringing you easily to central Paris - This area of Montmartre is a at the bottom of the funicular (3 minute walk!) so it's easy to get up into the hills, but also had many shops and restaurants very close by!
Staff
Cleanliness & Comfort
Activity Reviews
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

I wish we had more time for this! Versailles was gorgeous and the half day tour was great for my daughter, but we could have spent a ton more time exploring the gardens. The audio guide was nice and they have a kids specific option available in certain languages that my daughter really liked listening to. We spent about an hour in the gardens and about 90 minutes in the palace.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

The car services that were booked for us throughout our trip were excellent, everyone was always on time, friendly, clean cars and reliable!

Quality of Experience
Guides, Drivers and Staff
Transport
Little Bakers of Paris: Kids’ Baguette & Croissant Workshop
Little Bakers of Paris: Kids’ Baguette & Croissant Workshop
Paris

This workshop was so fun, hands on, and a great way to spend an afternoon. We worked together with the instructor to make croissants and dough, learned about the techniques and had lots of laughs.

Quality of Experience
Guides, Drivers and Staff
Mai was wonderful! We loved getting to work with her and spending time getting to know her a bit!
Louvre Treasure Hunt (kids or teens tour)
Louvre Treasure Hunt (kids or teens tour)
Paris

This was a great experience! The Louvre was incredibly busy on the day of our visit, so having Seb, our tour guide was invaluable. He was so knowledgeable and kept my daughter engaged and made sure she was able to see and experience things even in the crowds. She loved spending the time with him and completing her scavenger hunt activity!

Quality of Experience
Guides, Drivers and Staff
Sebastien our guide was wonderful!!
Guided tour of Paris and secret Montmartre in a Citroën 2CV
Guided tour of Paris and secret Montmartre in a Citroën 2CV
Paris

This was so fun!! We loved zooming around Paris is this tiny vintage car seeing the sights. A nice way to get a lay of the land and explore the nooks and crannies of Montmartre.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amandine Baillarguès

Stunning trip to Scotland- October 2026
Scotland | Sep 30 - Oct 6, 2026

Pia
Pia M.
Newark, NJ | Reviewed on Oct 11, 2026
Our trip to Scotland, booked through kimkim and organized by Kateryna, was a delight from start to finish. We are a group of 4 friends (2 couples) with busy lives, none of whom had traveled to Scotland or even been abroad in years. Kimkim and Kateryna planned a 6-day trip for us that managed to hit all our highlights and left us all with the desire to return. Planning the trip was easy- I put our priorities and parameters into the kimkim survey, and Kate came back with a plan for our trip... Read more

Our trip to Scotland, booked through kimkim and organized by Kateryna, was a delight from start to finish. We are a group of 4 friends (2 couples) with busy lives, none of whom had traveled to Scotland or even been abroad in years. Kimkim and Kateryna planned a 6-day trip for us that managed to hit all our highlights and left us all with the desire to return. Planning the trip was easy- I put our priorities and parameters into the kimkim survey, and Kate came back with a plan for our trip that included all our hotel stays, private tours, castle and historic site visits and lots of local flavor. Kate answered all of our questions quickly and efficiently, and when we decided to add a day to our trip she altered our plan, and even switched up a few of the hotels based on our preferences.
Once our flights and the trip were booked, we kept in touch through the kimkim chat and emails, downloading the kimkim app a few weeks before departure. The app had all our hotel, tour and other tickets contained right within it, usually including map and website links, so no searching through emails or looking up directions. We used the app every day during our trip!
When we arrived in Edinburgh we were met by a driver who kept in touch via text while we went through immigration and collected our bags. The driver (Nikolin with Eagle Transfer) was friendly and on the drive to the hotel gave us a lot of local tips as well as much-needed driving advice (we picked up a rental car after 2 days in Edinburgh). It was great to not have to struggle with our bags on a train, or figure out how to book our own taxi.
Two days in Edinburgh were not nearly enough, but we had other places to go! In Edinburgh we had a fantastic 2.5 hour walking tour of the city with Jack, an amazing Scottish tour guide who met us at our hotel, took us all over the city, also gave us great recommendations, and escorted us back to the hotel at the end. Definitely one of our trip highlights!
From Edinburgh we drove to Loch Lommond, then to Oban, Inverness, Stirling and finally back to Edinburgh to catch our flight home. We managed a flat tire when almost to our hotel in Loch Lommond, which threw a wrench into our plans. Reaching out to Kate via the kimkim app was easy and she helped get us connected with our tour guide in Oban. They adjusted the time of our driving tour the next day which allowed us to do a 3-hour (plus!) tour with John, another highlight. John saw that we had covered a lot of our planned tour with him on our drive to Oban, so he adjusted and gave us an entirely different tour that covered so much local history and sights- even letting us stop at a pub for a quick refresh! At the end he took us to Dunstaffnage Castle, a stunning ruin with so much history. From Oban we headed to Inverness, then the next day from Inverness to Stirling. At every stop we were able to experience the vast history of Scotland, and our own ancestral connections to it. Once we got the hang of the driving even that was a delight, with so much stunning scenery everywhere we turned. We were incredibly lucky with the weather during our trip, with only a little bit of rain (which treated us to no less than 3 rainbows) and very mild temperatures.
To anyone planning a trip to Scotland- especially if you have never been- we highly recommend the service, professionalism, expertise and guidance of Kate and the whole kimkim team. We can't wait to go back to Scotland, or to have kimkim help us plan another trip abroad!

Hotel Reviews
Victoria Square
Stirling

This hotel was just lovely and we wish we could have stayed longer. Harriet (the owner/manager) was so helpful and kind, helping us with our heavy bags (no elevators in this historic property). Great location on the edge of Stirling, private car park, very pretty restaurant.

Authenticity & Character
Stunning decor, beautiful building, just gorgeous.
Location
Quiet but right on the edge of Stirling, an easy walk to lots of things. Overlooked a lovely green square/park.
Staff
Harriet accepted delivery of our passports from a taxi driver (left at a previous hotel) and held them for us to arrive. She also made dinner reservations for us at a local bistro and helped us with everything we needed.
Cleanliness & Comfort
Every detail here- robes, slippers, heated towel bars and tile floors in the bath, lovely complimentary sherry and shortbread in the room. Just lovely.
Bunchrew House Hotel
Bunchrew

Rated one of the most romantic hotels in Scotland- and we could see why! We stayed in the Lovat Suite- huge, truly historical feeling while still being incredibly comfortable. Our friends and traveling companions had the suite next door which had a stunning view of Beauly Firth right out their window. We arrived late and left relatively early, but enjoyed a nice breakfast and a drink in the lounge/bar the night before. Wish we had had more time to explore the history of this beautiful property.

Authenticity & Character
Felt like we were staying in an incredibly well-preserved, very historic home.
Location
Right on the shore of Beauly Firth- really beautiful and lucky if your room overlooks the water!
Staff
Our visit was brief but everyone was very kind and helpful.
Cleanliness & Comfort
Lovely bath with heated tile floor, heated towel bars, giant comfy bed.
Dungallan Country House
Oban

Dungallan Country house is just that- a lovely country house. The rooms are stunning and have all the amenities you could ask for- including gorgeous bathrooms with heated towel bars, robes and slippers, giant shower, etc. Homemade shortbread and Scottish tablet (a treat!) in every room. The staff- lead by manager Michele- could not have been more helpful, setting us at ease immediately upon arrival when we discovered we had left our passports in the room safe at our previous hotel. The dinner we had in their restaurant was quite possibly the best dinner of our entire trip. Lovely breakfast too.

Authenticity & Character
Just like a lovely large country home, with only a few rooms that are beautifully appointed.
Location
A stunning view from the lawn and patio, although up a steep winding drive from the main road so be careful!
Staff
Michele- the manager- was absolutely amazing, as were David and the rest of the staff. We felt like honored guests!
Cleanliness & Comfort
Everything was so clean and so comfortable- lovely bath, comfy bed. I wanted to take home all their draperies.
Cameron House
Alexandria

Cameron House is a full-on luxury resort. We stayed in the original part of the building in a lovely ground-level room that overlooked the beautiful garden. The hotel has everything, and while we didn't have time to experience all of it we were able to see the gorgeous pool/waterslide/hot tub/spa area, the stunning whiskey bar, the fun and casual lounge restaurant, and the lovely lobby bar. At dinner at their off-site restaurant as both in the hotel were fully booked. Amazing location right on the shore of Loch Lommond. The massive, stunning buffet breakfast we had the next morning was beyond compare, with the best haggis of the trip and just an amazing selection of anything you could want. Wish we could have stayed longer!

Authenticity & Character
Hotel/resort that was obviously a grand estate in previous centuries.
Location
Right on the shore of Loch Lommond, absolutely stunning.
Staff
Above and beyond- from bringing our bags from our disabled car in the parking lot (flat tire!) to assisting us get our passports transferred to a later hotel after I brilliantly left them in the hotel safe.
Cleanliness & Comfort
Stunning room with all the amenities- robes, slippers, heated towel bars, shortbread! Incredibly comfortable bed.
Apex Waterloo Place
Edinburgh

A great hotel in the heart of Edinburgh New Town. The rooms are modern and comfortable, with all the amenities you would expect from a 4-5 star hotel. The staff at the hotel could not have been more helpful and accommodating, from holding our bags when we arrived early in the morning, to the most wonderful and attentive service in the restaurant (with a truly delicious breakfast service) to helping us book a taxi to pick up our rental car on the day of checkout. Even though there was road construction going on on the street in front of the hotel, we were able to be dropped off and picked up right at the door. We would definitely book here again!

Authenticity & Character
This is a relatively modern hotel but retains a good deal of character, especially in the lovely lounge and bar area.
Location
Easy to walk to lots of places, nearby shopping, coffee shops, restaurants and local sights.
Staff
They were so attentive and helpful at every step and at every level of service, from front desk staff to housekeeping and restaurant staff.
Cleanliness & Comfort
Very comfortable room and bed, great temperature controls, terrific shower! Gorgeous garden tub we did not take advantage of.
Activity Review
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

This guided walking tour of Edinburgh was one of the highlights of our trip. Jack- our tour guide- met us at our hotel and brought us straight up to Calton Hill, an historic sight very close by. From there he guided us through New Town, Old Town, the Royal Mile, New College, Grassmarket and eventually back to our hotel, offering history, local lore and knowledge the entire way. So much nicer than a larger, more impersonal group. Jack even took us inside the Edinburgh Supreme Court building (two of our group were lawyers) which was a great addition/side note. We absolutely loved this part of our trip to Scotland.

Quality of Experience
We learned so much and really got a feel for the city.
Guides, Drivers and Staff
Jack was the absolute best- so friendly and kind, adjusted our tour to fit what we wanted, etc.
Transport
We were walking but Jack made sure we weren't exhausted- Edinburgh has a lot of stairs!
Local specialist: Kateryna Garkavenko

There is so much history to learn in Italy. T...
Italy | Sep 27 - Oct 9, 2026

Susanne
Susanne T.
Lewes, DE, USA | Reviewed on Oct 11, 2026
There is so much history to learn in Italy. The arts, the beauty of the countryside, the food and the wine are all exceptional. Our tripped was well planned by KimKim! Every day I would receive a message on Whatsapp about the next day's activities. We were kept up to date and didn't have to panic. Each tour was very good. I particularly love the street food tours- they really had some good tasting bites of food. Coming from USA, I was shcoked at the amount of traffic in many places, but I... Read more

There is so much history to learn in Italy. The arts, the beauty of the countryside, the food and the wine are all exceptional. Our tripped was well planned by KimKim! Every day I would receive a message on Whatsapp about the next day's activities. We were kept up to date and didn't have to panic. Each tour was very good. I particularly love the street food tours- they really had some good tasting bites of food. Coming from USA, I was shcoked at the amount of traffic in many places, but I always felt safe with the guides and private transfers- and even on the fast speed train. We would not have been able to manuever the roads and destination without them. I wish I could remember all the names of the people involved

Hotel Reviews
Relais Le Clarisse Rome
Rome

The room was clean and the bed comfortable. It is very small, though- we both stubbed toes trying to get around the bed, but we got used to it. The shower was also very small. They have a nice garden area and you can eat your breakfast there or inside. They don't have room keys, you have to use their website to unlock the doors. (that was difficult for me, since my phone was being used for directions etc during the day and the battery was almost dead each evening). There's plenty of nice places to walk around in the area, but the collosseum is about 45 minute walk.

Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

The staff were very nice and accomadating. I like the area, but it would've been hard to find, if we didn't have a guide. The front is tucked away in an alley- but most of Venice is going through alleyways. Once you walk out of the alley, you are at the waterfront. Venice is all walk or boat- no cars or bikes. I really liked this hotel. The breakfast was very good and I liked that we could get cappuccino with breakfast. The only slight downfall would be that you shouldn't take a bath. I was sore from so much walking and the bath was perfect, but in Venice it doesn't drain well, so the water rose up from the drain in the floor of the bathroom. The staff took care of cleaning my clothes that got wet, and I'm sure they fixed the problem after we left, but because Venice is in water, I don't think it can handle tub drains.

Authenticity & Character
Location
Close to everything, but tucked out of the way.
Staff
Cleanliness & Comfort
La Maison du Sage
Florence

It is close to a piazza that has a lot going on, but the rooms are still quiet when you're inside. Everything was comfortable and clean. One guy seemed new and not helpful, but everyone else was good. I loved the nice big shower!

Authenticity & Character
The buildings have history and character
Location
Somewhat close to a lot of things we wanted to do, but not too close. Uffizi gallery is about 20 minute walk.
Staff
Cleanliness & Comfort
The bed was comfortable and the room was clean
Hotel Florida
Sorrento

The room was very nice and clean. It was roomier than others we had in Italy, so that was nice. It is right across from a school, so trying to drive around in the morning was almost impossible. It is close enough walk to lots of things, but far enough that you don't feel in the mix. The pool was nice. The breakfasts were good.

Authenticity & Character
Location
It's on the hill, so you can walk downhill to the center of town. It's a safe area and relatively quiet at tnight.
Staff
The staff were very kind.
Cleanliness & Comfort
Activity Reviews
Venice at Sunset: Cicchetti, Food & Wine Tour
Venice at Sunset: Cicchetti, Food & Wine Tour
Venice

We had a lot of tours in Italy and this was one of my very favorites! The guide was awesome. I think we had about 8 people total, so it was intimate and easy to walk around with such a small group. I appreciated all the food s we tasted and the drinks we had. Everyone loved the Spritz drinks- the Select Spritz is the local favorite, and it was my favorite also. It was a good amount of walking/exploring without being too much. Ending it with a gelatto, was the perfect touch! I would do this again!

Quality of Experience
Guides, Drivers and Staff
Transport
Venetian Rowing Lesson
Venetian Rowing Lesson
Venice

This is a great way to experience Venice. I really enjoyed the guide and a enjoyed the rowing. It is at times peaceful and at times busy. We did this on our first day in Italy and I think it set the pace for us and allowed us to appreciate Venice even more.

Quality of Experience
Guides, Drivers and Staff
Transport
Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace
Legendary Venice: St. Mark’s Basilica with Terraces & Doge’s Palace
Venice

There's so much to take in. There's a lot of history in this building- so many rulers have been through here and many years of change. It was a very good experience. The guide was very knowledgable

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Towns: Positano, Amalfi and Ravello
Amalfi Coast Towns: Positano, Amalfi and Ravello
Italy

Just gorgeous. I really can't say enough good things about this tour. The guide was great, the places we stopped were beautiful and serene and the people were lovely. Although every place is filled with shops and souveniers- which is overwhelming. We ate lunch in Ravello. A rule of thumb for Italy is: if it has a beautiful scenic view, then they don't worry as much about the food quality. That was true everywhere we went. We opted for the scenic view, because it is spectacular. (the food was not). It was a lot of walking for the day -especially Positano, which has thousands of steps. At the end of the day we were very tired and it was nice to relax in the guide's vehicle on the way "home". I would do this tour again and again.

Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

Rafaelo was our guide. This was a wonderful tour on the boat, and we got to go on land for a few hours. We visited the blue grotto first (before it got extremely busy). It was very busy, but they move people fairly quick for a 5 minute tour into the grotto on a small boat. The water just glows a beautiful blue. Then we went on land. We decided to go to the top panoramic view. You take a bus to the area where you can wait in a long line to go on the Seggiovia Monte Solaro chairlift. It was quite a wait, but worth it. The scenery is fantastic. But, we couldn't stay there too long, becuase we had to use the chairlift to go back and the bus, etc. The bus is not labeled for where it goes, and often the people there will tell you the wrong bus to get on (we heard from many people complaining). But, we made it back and ate a sandwich and drank a beer on the boat. We got to see the natural arches and green grotto and more. It was really very nice!

Quality of Experience
Guides, Drivers and Staff
Transport
Uffizi Gallery Visit
Uffizi Gallery Visit
Florence

Daniela was our guide. She was enthusiastic about showing us the progession of art from medieval times to Baroque and further. Another couple had cancelled , so we were her only people on the tour, and it was fantastic. The gallery is a very busy place, but I felt like we were able to appreciate so much from this tour. It was definitely interesting and I would not have gotten much out of it, if I were to walk around on my own.

Quality of Experience
Guides, Drivers and Staff
Chianti Full Immersive Wine & Olive Oil Experience
Chianti Full Immersive Wine & Olive Oil Experience
Florence

The drive to each place was very scenic. We got good descriptions of the areas and the wines etc. We even had some time for shopping. I think the wines were good, and the olive oils were very nice. Lots of people there purchased bottles to take home. We tasted Chianti, Chianti Classico, and Super Tuscan wines- and learned the difference between them. Fattoria di Bagnolo was the 1st stop. It is a family owned winery. We tasted their olive oil, Rose` and 2 Chiantis. It was such a beautiful place! Then we stopped to shop and walk around Greve In Chianti. We walked up a hill for a panoramic view, and it was awesome! Next stop was Luiano Winery. I like their wine the best! This is where we enjoyed a very nice lunch. Everything here was wonderful. 3rd winery was Diadema. we toured their olive oil making process and tasted their wines.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Murano and Burano Excursion
Shared Murano and Burano Excursion
Italy

I cannot rate this activity because the arrangements were made for the wrong date, so we didn't get to go.

Local specialist: Leslie Tranchina

We had the best driver, Ilyace!
Morocco | Sep 27 - Oct 8, 2026

Jessica
Jessica L.
Portland, OR | Reviewed on Oct 11, 2026
Our driver Ilyace, made the whole trip such a dream! Everything went smoothly and he took the time to take us all kinds of amazing places that weren't on our itinerary, and that only a local would know! Also, KimKim was very easy to work with and everyone on the tram were really great communicators. Read more

Our driver Ilyace, made the whole trip such a dream! Everything went smoothly and he took the time to take us all kinds of amazing places that weren't on our itinerary, and that only a local would know! Also, KimKim was very easy to work with and everyone on the tram were really great communicators.

Hotel Reviews
Dar Yakout
Chefchauen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Great tents! The camel ride was a titch long for me but I enjoyed it .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

This hotel was a gem! The rooms were beautiful and so clean. Dinner was such a treat! Beautiful and delicious and unexpected. Also, the staff was very attentive.

Authenticity & Character
We arrived at night and woke up to a gorgeous view
Location
Cute rooms, great bathroom.
Staff
They were so attentive.
Cleanliness & Comfort
Palais Sebban
Marrakech

Great location, beautiful rooms and excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

It feels a little old and run-down but the service was great.

Staff
Local specialist: Imane Ouriche

I thought the man who gave us the tour of Acr...
Greece | Sep 29 - Oct 9, 2026

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Caroline F.
Newark, NJ | Reviewed on Oct 11, 2026
I thought the man who gave us the tour of Acropolis was really good. He was nice and fun and knowledgeable. With that being said all of our tour guides and drivers were really good. Read more

I thought the man who gave us the tour of Acropolis was really good. He was nice and fun and knowledgeable. With that being said all of our tour guides and drivers were really good.

Hotel Review
Ivis 4 Boutique Hotel
Athens

The room was a good size, it was clean and all the amenities you need. The staff at the hotel was friendly, helpful and fun. Breakfast had ample amount of choices and served with a smile and a conversation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sydney Hubbard

Amazing customer service!!
Poland | Oct 3 - Oct 10, 2026

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Libby H.
Newark, NJ | Reviewed on Oct 11, 2026
Clemens and his team went above and beyond. When weather destroyed any hope in traveling in May, they somehow rebooked and rescheduled everything! Absolutely incredible. Read more

Clemens and his team went above and beyond. When weather destroyed any hope in traveling in May, they somehow rebooked and rescheduled everything! Absolutely incredible.

Hotel Reviews
Moxy Warsaw Praga

I love a Moxy but def not in a part of town near the sights.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gołębia 8 Residence
Kraków

Beware - there is no elevator and if your tool is on the 3rd floor, good luck! Also breakfast doesn’t start until 8.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Metropol
Warsaw

Perfect location and great breakfast!

Authenticity & Character
Location
Near all the fun stuff to see and the train station
Staff
Cleanliness & Comfort
Activity Reviews
Salt Mine Wieliczka
Salt Mine Wieliczka
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
Krakow Old Town Town
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
TRADITIONAL POLISH FOOD TOUR
TRADITIONAL POLISH FOOD TOUR
Warsaw
Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Schindler's Factory Museum
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
A trip to the painted village of Zalipie
A trip to the painted village of Zalipie
Krakow
Quality of Experience
Guides, Drivers and Staff
Transport
Tatra Mountains and Zakopane Full-Day Trip from Krakow
Tatra Mountains and Zakopane Full-Day Trip from Krakow
Poland
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Never Forget: A Day trip to the Concentration Camp Auschwitz & Birkenau
Never Forget: A Day trip to the Concentration Camp Auschwitz & Birkenau
Krakow

We were rushed by our driver unfortunately. He also directed us to eat at the museum restaurant…it had been closed for a month.

Quality of Experience
Guides, Drivers and Staff
Transport
 City Sights and History Guided Walking Tour
City Sights and History Guided Walking Tour
Poland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein

⭐⭐⭐⭐⭐ 5-Star Experience – An Unforgettable Bali Vacation! 🌴✨
Indonesia | Sep 28 - Oct 3, 2026

Kenyatta
Kenyatta P.
Seattle, WA | Reviewed on Oct 10, 2026
I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable. The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation. The... Read more

I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable.

The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation.

The villa was absolutely superb! Beautiful accommodations, breathtaking surroundings, and every detail exceeded my expectations. From the stunning pool decorations to the incredible private chef experience, everything was simply perfect.

What truly set this experience apart was the personalized service. From the moment we arrived at the airport, someone was there to assist us. Whether it was transportation, excursions, special requests, or simply wanting to explore something new, the team was always available and ready to help. Every excursion was seamlessly coordinated, making the entire experience stress-free and enjoyable.

Athaya and Kim Kim Travel went above and beyond to make my birthday trip to Bali extraordinary. Their dedication to providing an exceptional experience did not go unnoticed, and I am genuinely grateful for the care and attention they put into every detail.

If you're planning a trip to Bali and want a luxurious, personalized, and worry-free experience, I highly recommend Athaya, Graciela, and Kim Kim Travel. They truly understand hospitality and how to make their guests feel special.

Thank you for making my Bali birthday celebration everything I dreamed of and more! I arrived as a guest and left with beautiful memories that will last a lifetime. ❤️🌺

10/10 – Highly recommend!

Hotel Review
Villa Andrea by Balisuperhost

⭐⭐⭐⭐⭐ **5-Star Stay at Villa Andrea – Absolutely Beautiful! 🌴✨** Our stay at Villa Andrea in Baliwas absolutely wonderful! The villa was stunning, beautifully maintained, and provided the perfect atmosphere for a relaxing and luxurious getaway. The pool was amazing and definitely one of the highlights of our stay! But what truly made our experience unforgettable was Putu, our incredible chef! She was absolutely AMAZING! Her cooking was exceptional, every meal was prepared with love and care, and her warm personality made the experience even more special. If you have the opportunity to have Putu as your private chef, DO IT! You will not regret it! She truly elevated our stay and made us feel so well taken care of. From the beautiful villa to the incredible hospitality, everything was wonderful. Villa Andrea was the perfect place to enjoy the beauty of Bali and create unforgettable memories. Thank you, Villa Andrea, and a very special thank you to Putu for making our stay so memorable! ❤️🌺 10/10 – Highly recommend!

Authenticity & Character
The atmosphere and staff!
Location
Staff
Putu was amazing
Cleanliness & Comfort
The crew came every day to clean the villa really beautiful space needs some updates in certain key areas like walls (paint chipping), kitchen doors stuck, ants nests in kitchen, patio furniture dirty. Other than that it was great.
Local specialist: Athaya Carissa

Scotland 2 weeks. K
Scotland | Sep 26 - Oct 9, 2026

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Cheryl K.
France | Reviewed on Oct 10, 2026

Trip was great but traveling time from place to place could have been better. Site/ tickets were booked a d could not make it due to travel time weather and road closurez.
Katie's communication and initial set up was great

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 11, 2026

Hi Cheryl,

Thank you so much for your kind words - I’m really happy to hear that overall you had a great trip and that the planning and communication were helpful ❤️

I only wish we had a little more power over Scottish weather and road closures - if we could control those too, we really would be doing something magical! 😊 Unfortunately, those are the few parts of a trip even we can’t persuade to behave.

Thank you again for travelling with us and for taking the time to share your experience. I really hope Scotland still gave you lots of lovely memories to take home with you.

Warmly,
Kate

Our trip to Peru was fabulous! Jimena did a w...
Peru | Sep 21 - Sep 29, 2026

Carolyn
Carolyn A.
Los Angeles, CA | Reviewed on Oct 10, 2026
Our trip to Peru was fabulous! Jimena did a wonderful job of planning activities that would be appropriate for both myself (age 65) and my son (age 35). We were able to complete separate guided hikes at Machu Picchu and then enjoy one of the circuits together. She reworked our itinerary when our flight schedule changed, and her communication both before and during our trip was excellent.
Our guides through Peruvian Soul and other tour companies/freelancers were top-notch. Nancy,...
Read more

Our trip to Peru was fabulous! Jimena did a wonderful job of planning activities that would be appropriate for both myself (age 65) and my son (age 35). We were able to complete separate guided hikes at Machu Picchu and then enjoy one of the circuits together. She reworked our itinerary when our flight schedule changed, and her communication both before and during our trip was excellent.
Our guides through Peruvian Soul and other tour companies/freelancers were top-notch. Nancy, who introduced us to Lima, was such a sweetheart. She was very knowledgeable about Peru’s history, and her love of and pride in Peru was evident in her enthusiasm.. the lunch spot she took us to was so cute and cultural, and we appreciated her ordering the food for us. Delicious all around!
Danny was our second guide and was with us for several days/outings. He was also very knowledgeable and answered all of the many questions we had about Peruvian culture. He was very flexible within our routine, and made time one day to visit Seminario Ceramics which I requested on a whim. Danny always explained the plan for the coming day(s) so that we were aware of places and times. He has a great sense of humor and made our time not only interesting but also fun. Danny made an extra effort.(along with Eddy ) to return my jacket which I’d accidentally left in Eddy’s backpack at Machu Picchu. I didn’t specifically request the jacket back, just mention that I’d left it behind, and somehow between the two of them, the jacket was returned to me. This was above and beyond what was necessary and I am very grateful for their efforts and thoughtfulness.
Our Machu Picchu guides (Eddy snd Wilson) we’re also terrific. Eddy provided so many details I’d not known about Machu Picchu. He kept the pace comfortable and stopped when he felt like I needed a breather and/or a moment to rest. He was very patient and attentive to my questions and picture requests. Thank you, Eddy,for a great MP tour and for getting my jacket back to me!
Miguel was with us at Rainbow Mountain and was, as the others, an exemplary guide. He was willing to let us explore a bit on our own yet kept a watchful eye on us as we climbed higher..
He stopped on our way to give a ride to a native Peruvian woman carrying a pack - a lovely gesture.
Marco was our guide on the bus trip to Puno. He gave us great service and kept Andrew and me aware of what would occur at each stop, speaking personally to us in English as we were the only native English speakers on the tour.. We appreciated the extra effort. Marco made to help us understand what he was saying and to make us feel more comfortable.
Our final guide was Aldo, who led our group tour to Lake Titicaca. He again was very knowledgeable and entertaining. He kept us traveling at a doable pace and made us aware of the altitude changes that might affect us. He also provided valuable tips about interacting with the native folks at Uros and on Taquille Island. Aldo encouraged me at lunch to try the trout.(I don’t care for Midwestern.U.S. trout), and I’m glad he did as it was delicious.
One other delicious aspect, I must mention was the market tour and cooking class we did at the Mama Seledonia restaurant. Mama.Seledonia wasn’t able to be there, but her son stood in for her and did a great job. It was such fun! I will be trying to make Pisco sours at home.
Our drivers were excellent all week - Luis, Kevin, others whose names I missed -we felt safe and in good hands. So glad we had experienced drivers to get us from one place to another, safely and on time.
All in all, our trip to Peru was truly a “once in a lifetime experience” thanks to kimkim, Peruvian Soul, and all of the above. I’m sure I missed a few names and I apologize but send a big thank you to all. We couldn’t have asked for a better experience!

Local specialist: Jimena Salazar

Our guided tours were wonderful and personal....
Italy | Sep 24 - Oct 3, 2026

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Marsha F.
Ashburn, VA | Reviewed on Oct 10, 2026

Our guided tours were wonderful and personal. Our train transfers were seamless. We enjoyed the suggestions put forth by Rita in each location. We opted for private transfers which I highly recommend! They were prompt and professional.
Loved loved our trip to Italy! Weather was perfect! Our hotels were all different, lovely, and in great locations.
Thank you for everything! Marsha

Local specialist: Rita Pagano

Very Special Trip to Vietnam
Vietnam | Sep 11 - Oct 3, 2026

Rick
Rick W.
the Netherlands | Reviewed on Oct 10, 2026
My wife & I just returned home from a 23-night trip to Vietnam that was planned with the help of Hien of Realistic Asia & KimKim Travel. Hien was our contact person with KimKim, helping from start to finsih in designing and supporting our trip as it went; she was always easy to reach & communicate with as we traveled. With a little over three weeks in-country we spent the first two weeks in the north, then flew south to see essential highlights in central & southern Vietnam (the Citadel &... Read more

My wife & I just returned home from a 23-night trip to Vietnam that was planned with the help of Hien of Realistic Asia & KimKim Travel. Hien was our contact person with KimKim, helping from start to finsih in designing and supporting our trip as it went; she was always easy to reach & communicate with as we traveled. With a little over three weeks in-country we spent the first two weeks in the north, then flew south to see essential highlights in central & southern Vietnam (the Citadel & mausoleum of Hue, the lanterns & river of Hoi An, & then the ChuChi tunnels, along with the enormity of Saigon/Ho Chi Minh City--as we exited from Saigon). Along the way hotels chosen were beautiful; many of them were unique.

Hien's help over the last year as we designed and arrrived at the final version of our itinerary has been fantastic. Realistic Asia's ground logistics and coordination is a combination of art & science. I have travelled in Asia before, and the ability of companies such as Realistic Asia & KimKim to plan & coordinate with such detail along with such precision astounds me. Plus, from when we arrived in Hanoi with fast-track entry to exiting at Ho Chi Minh City, our guides were uniformly excellent. They were invariably prompt, professional, knowledgeable, & well-informed about history and the economies of areas as we traveled through. More, all of them were fun, with a sense of humor, & spoke good English. This made the trip more interesting and entertaining. Invariably, they were attentive to our personal needs & comfort, frequently checking on how we were doing, and making adjustments to plans or scheduling as needed. Our drivers, similarly, would flawlessly manage traffic and coordinate with our guides as we toured.

In the north we had the delight of having Cuong as our personal guide for the entire two weeks we were there. We were floored by the "busyness" of Hanoi, the unceasing flood of motor scooters, & its size. My favorite areas--and there were many--were probably the mountainous Sapa & Cao Bang regions northwest & north of Hanoi. Sapa was surreal, unearthly in its beauty sometimes, while Cao Bang (famous for its beautiful waterfall shared with China & mountain with a hole in it) seemed in contrast more spread out & open.

In sum, I would highly recommend Realistic Asia & KimKim, for the attentiveness, care, communication, knowledge, and professionalism that they invariably exhibited. These are highly experienced companies, and know Vietnam, Asia, and the realities & adventure of travel. They showed an easy flexibility & willingness to change or alter plans as circumstances dictated. I learned a tremendous amount on this trip, had a great time, and met wonderful people. I would sign up again with both companies in a heartbeat.

Local specialist: Hien Do

Culture and heritage trip to Japan with sandy
Japan | Sep 19 - Oct 4, 2026

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Nalini G.
Italy | Reviewed on Oct 10, 2026
I would like very much to thank sandy for a wonderful time in Japan. Her suggestions met up with what I wanted to see and suggested even some unknown to us. She was accessible and gave good restaurant suggestions. She is knowledgable is a great advisor on Japan thank you sandy for all your help. As for the guides, they were all very good and knowledgable. We enjoyed immensely the architecture tour in Tokyo and our guide was over enthusiastic it was great. The other tours in Kyoto were... Read more

I would like very much to thank sandy for a wonderful time in Japan. Her suggestions met up with what I wanted to see and suggested even some unknown to us. She was accessible and gave good restaurant suggestions. She is knowledgable is a great advisor on Japan thank you sandy for all your help.

As for the guides, they were all very good and knowledgable. We enjoyed immensely the architecture tour in Tokyo and our guide was over enthusiastic it was great. The other tours in Kyoto were equally enjoyable.

Hotel Review
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

The onsen had many options, private and separated. It was lovely to sit outside which was beautifully decorated

Authenticity & Character
Staff
Cleanliness & Comfort
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Oct 10, 2026
Hi Nalini, Thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Japan, and I’m so happy to hear that you enjoyed the experience. I’m especially glad that my suggestions helped you discover some new places, and that you enjoyed the tours in Tokyo and Kyoto. I’ll be sure to share your lovely feedback with our guides as well. They’ll be delighted to know how much you enjoyed their tours! Thank you again for trusting me with your trip. I hope you’ll have... Read more

Hi Nalini,

Thank you so much for your kind words! It was truly a pleasure helping you plan your trip to Japan, and I’m so happy to hear that you enjoyed the experience. I’m especially glad that my suggestions helped you discover some new places, and that you enjoyed the tours in Tokyo and Kyoto.

I’ll be sure to share your lovely feedback with our guides as well. They’ll be delighted to know how much you enjoyed their tours!

Thank you again for trusting me with your trip. I hope you’ll have many wonderful memories of Japan, and I’d love to help you plan another adventure in Asia in the future!

Warm regards,
Sandy

Emanuela was wonderful in helping us plan an outer world trip to Greenland and Iceland
Iceland | Sep 11 - Sep 23, 2026

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Nancy F.
Atlanta, GA | Reviewed on Oct 10, 2026
Emanuela was wonderful in helping us do and see everything we wanted to in Greenland and Iceland. She took to heart that we had been to Iceland and did not want to replicate anything. Emanuala took the time to understand the vibe we like so her suggestions for what attractions to see and which restaurants to try were right on the mark! Her favorites became some of ours as well!!! What's important is that she was not only knowledgeable, but also very responsive. Highly recommend her as a... Read more

Emanuela was wonderful in helping us do and see everything we wanted to in Greenland and Iceland. She took to heart that we had been to Iceland and did not want to replicate anything.

Emanuala took the time to understand the vibe we like so her suggestions for what attractions to see and which restaurants to try were right on the mark! Her favorites became some of ours as well!!!

What's important is that she was not only knowledgeable, but also very responsive. Highly recommend her as a local specialist for your guide.

Hotel Reviews
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Keflavík

Kind of convenient

Authenticity & Character
Location
They need to provide the metal carts to drag luggage the distance it was to terminal
Staff
Cleanliness & Comfort
Hotel Arctic
Ilulissat
Authenticity & Character
Location
Had to take taxi everywhere
Staff
Cleanliness & Comfort
View I'll never forget
Sand Hotel by Keahotels
Reykjavík

Very comfortable and great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emanuela Grieco

Everything we asked for
Italy | Sep 21 - Oct 3, 2026

Kenneth
Kenneth D.
Atlanta, GA | Reviewed on Oct 10, 2026
We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type... Read more

We got everything we asked for from KimKim on our recent Italy trip where we visited Rome, Venice, and Florence. Anita responded quickly to my questions as we began to build our itinerary and accommodated final changes when we wanted to build in more free days to slow down the pace. Anita was also very responsive to my questions ranging from tipping recommendations to how to use city buses and the metro in Rome to recommending restaurants and describing the differences between each type (trattoria, osteria, pizzaria, etc.). Nadia represented us once we landed in country and very quickly responded to questions we asked while we were in Italy, including a last minute hotel change that was offered to us. I knew we were well covered should we run into any difficulties.
Anita set us up for tours with Liv Tours for the Colosseum (forum and Palatine Hill included), the Vatican in Rome and St. Mark's Basilica and the Doge's Palace in Venice. The Liv Tours guides were excellent, providing just enough context and detail to what we were seeing to keep the tour moving at a good pace while not getting bogged down behind much larger tour groups. Our guides included Leonardo (Colosseum) and Sabrina (Vatican) who were both exceptional. We also did a half day tour of Pompeii with Natalia (don't know the company) that included a private transfer from Naples to Pompeii and back. Finally, we did an all day tour of Cinque Terre from Florence with Giovanni from Avventure Bellissime who arranged boat and train transportation between villages and let us enjoy each town at our pace.
Each hotel Anita reserved for us was excellent. Quiet, clean, very friendly and accommodating staff, and within walking distance of good restaurants and attractions.
We've very happy with the quality of service KimKim, Anita, and Nadia provided us. From start to finish they took care of our every need and gave us the opportunity to enjoy a stress-free once-in-a-lifetime Italy vacation.

Hotel Reviews
Passpartout Boutique Palace
Rome

This was a very nice hotel just down the road from the Vatican. It had an excellent breakfast and a number of very good restaurants right outside the hotel entrance. There was plenty of room to keep our luggage out of the way and it was quiet. The only criticism is of the bathroom. There was a frosted floor to ceiling window directly in front of the toilet. It's a bit awkward. The shower stall also lacked anywhere to put razors, soap, etc. forcing us to put everything on the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

We had a very nice room that had adequate space to get our luggage out of the way. Very good breakfast and it's location at the back of an alley meant it was very, very quiet. This hotel had 3-prong plug outlets (a Type L?) which we weren't prepared for but the front desk was able to provide us an adapter that worked. Excellent location away from the main tourist areas around the Basilica and Palace. Water buses were available right outside the hotel and a number of restaurants were a very short walk away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glance in Rome
Rome

Well located for the Colosseum and Spanish Steps/Trevi Fountain. Excellent restaurant right outside the hotel entrance. Very friendly staff. Good breakfast but we needed to reserve a time block each day as the staff wanted to ensure that the dining room didn't become too crowded. We had a spacious room that allowed us to keep our luggage out of the way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

This was a small group tour that we shared with 2 other couples. Sabrina, our guide, did a great job trying to keep us separated from the numerous large tour groups that you simply can't escape from on the Vatican tours. She provided great insight into the history of the museum, some of the Popes, and prepared us very well for our Sistine Chapel experience...which you have to experience in order to appreciate what Michelangelo accomplished. There is so much meaning to each of the ceiling's components that I would have never understood without Sabrina's help. We ended at St. Peter's where Sabrina cut us loose to experience on our own after giving us the history and recommendations for what to see inside the Basilica. A great tour.

Quality of Experience
Guides, Drivers and Staff
Discover the City by Gondola
Discover the City by Gondola
Venice

This is well worth the time just to say you experienced an iconic part of what it means to be in Venice. The tour took us from the busy waterside down much quieter and very narrow canals. But don't expect to be alone on the canal. The gondola tour companies, at least ours, follow the same route and there will be gondolas in front and behind you. Still, it's a quiet, captivating experience that makes great memories.

Quality of Experience
Guides, Drivers and Staff
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
The Ligurian Excursion: A Full-Day Escape to Cinque Terre
Florence

This was the highlight of our trip. The transportation from Florence to Manarola brought some of the Italian alps into view. Manarola itself was everything we hoped to see on a Cinque Terre tour. Small town surrounded on 3 sides by steep hills covered in vineyards with the sea on the 4th side. Tightly packed, colorful homes and businesses in the town itself and the beginning of walking trails that provided panoramic views. The boat ride (ferry) to Monterosso provided stunning views of the coast, more villages, watch towers and church steeples. We took the train to Vernazza where we had lunch and some time to see the sights including the trail that connects the Cinque Terre towns. At this point our guide, Giovanni, left us to return to Manarola so he could get the van to meet us in La Spezia. Giovanni was awesome...more like a new found friend but he ensured we knew where we needed to be and when we needed to be there. Most importantly, once he got us to a town he let us go to experience it the way we wanted to. More a facilitator than a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Discover Venice: From St. Mark's Basilica to the Doge’s Palace with Terrace Access
Italy

Great tour that started with the Doge's Palace and ended in the Basilica. The Palace included incredible ceiling frescoes, plenty of art work, and the tour of the jails. Our guide was very well informed who ensured we had plenty of time in each segment of the tour to take pictures and focus on whatever caught our attention. This was a small group tour that we shared with another couple that gave us plenty of opportunities to ask questions of our guide. St. Mark's takes your breath away from the moment you walk in.

Quality of Experience
Guides, Drivers and Staff
A Guided Visit Inside Pompeii’s Ancient Walls
A Guided Visit Inside Pompeii’s Ancient Walls
Italy

This tour was just for us that involved a train from Rome to Naples, where a driver waited to take us to Pompeii where we met our guide, Natalia. Natalia provided very informative insight into what life in Pompeii was like before it was buried. We visited the forum with its temples, Roman bathhouses, bakeries, and several homes with wall murals and tiling preserved and gardens recreated. This was a fascinating tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy

We really enjoyed this tour which started with the forum, went to Palatine Hill, and ended at the Colosseum. It also included entrance into the Emperor's palace. Leonardo, our guide, provided a lot of detailed insight while keeping the tour moving, something we really appreciated since a tour like this should let the history speak for itself as much as possible. This was a small group tour that we shared with another couple and their son, giving us plenty of opportunity to stop and take pictures, ask questions, and make unplanned diversions to things that caught our interest.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic

Minor issues were handled quickly. Thank you....
Italy | Sep 21 - Oct 2, 2026

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Rob C.
Newark, NJ | Reviewed on Oct 10, 2026

Minor issues were handled quickly. Thank you.
1 - The app worked well, however, there seems to be issues with scrolling in that it stops and you have to scroll from the top of the page to reveal more text. This can be confusing as you may think there is no more info, but there is.
2 - The directions to one of the excursions (Pistachio farm) was not correct. The imbedded link took us to the center of town, but the meet up with the guide was at the actual farm about 20 minutes away.

Overall a very good experience from a first time customer.

Local specialist: Giorgia Torre

Munich transfers, trains, tours and hotel
Germany | Sep 22 - Oct 9, 2026

John
John C.
New Orleans, LA | Reviewed on Oct 10, 2026
All of our transfers were perfectly done. Our tours of Oktoberfest and Neuschwanstein Castle met our expectations. The Hotel Opera was a good hotel in Munich. Read more

All of our transfers were perfectly done. Our tours of Oktoberfest and Neuschwanstein Castle met our expectations. The Hotel Opera was a good hotel in Munich.

Hotel Review
Hotel Opera
Munich

We found the hotel to be a good location. The room and breakfast service was excellent. We appreciated the quiet streets around the hotel. The evening reception was pleasant.

Authenticity & Character
Great looking from the outside
Location
Quiet streets around hotel … we liked
Staff
Cleanliness & Comfort
Activity Reviews
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

Great guide and explanation of the areas we traveled to

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest Tour – Experience The World-Famous Party
Oktoberfest Tour – Experience The World-Famous Party
Munich

We could have probably done half day vs full day and been fine.

Quality of Experience
Guides, Drivers and Staff
Seemed to care about making sure we all knew what was happening
Transport
Considering we took the train in …. Guide did a good job keeping us connected
Local specialist: Mathilde D.

South America Tour
Brazil | Sep 21 - Oct 6, 2026

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Catherine S.
Denver, CO | Reviewed on Oct 10, 2026
We wanted to go to South America and initially they wanted to have us work with a rep in each country. Luckily Maria Jose (MaJo) stepped up and coordinated everyghing for us. We changed countries and group size and what we wanted to do several times. MaJo was so patient and had great suggestions for activites and just get updating our custom trip until we were all happy with what we were doing. During the trip, MaJo messaged us everyday to ensure everything was going well and addressing... Read more

We wanted to go to South America and initially they wanted to have us work with a rep in each country. Luckily Maria Jose (MaJo) stepped up and coordinated everyghing for us. We changed countries and group size and what we wanted to do several times. MaJo was so patient and had great suggestions for activites and just get updating our custom trip until we were all happy with what we were doing. During the trip, MaJo messaged us everyday to ensure everything was going well and addressing any questions we had. This was my second trip with KimKim and would definitely use them again.

Hotel Reviews
ICON Hotel
Santiago

Beautiful hotel. Fantastic service.

Authenticity & Character
Location
We were on vacation so located in financial district away from where we were touring.
Staff
Cleanliness & Comfort
Ramada by Wyndham Buenos Aires Centro
Buenos Aires

Great Location. Easy to walk to most venues from here.

Authenticity & Character
A little dated.
Location
Staff
Cleanliness & Comfort
City Falls Iguazú
Puerto Iguazú, Misiones
Authenticity & Character
Location
A little out of the way
Staff
Cleanliness & Comfort
Foz Plaza Hotel
Foz do Iguaçu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Windsor California Copacabana Hotel
Rio de Janeiro

Great Location. Service was good.

Authenticity & Character
Location
Right on the beach
Staff
Cleanliness & Comfort
Activity Reviews
Argentinian Side of Iguazu Falls – Private & Shared Adventure
Argentinian Side of Iguazu Falls – Private & Shared Adventure
Puerto Iguazú

Our guide was fantastic. I loved the falls. You could not get enough of the views. I would go back again and see them since they are so amazing.

Quality of Experience
Food
Food was not part of the tour. The cafeteria food at the falls is marginal.
Guides, Drivers and Staff
Transport
Transfer to Foz do Iguaçu & Rafain Show Dinner
Transfer to Foz do Iguaçu & Rafain Show Dinner
Foz do Iguaçu

Traditional buffet and show. It was a little cheezy and the food was fine but not great. Not a ton to do in the city besides visit the falls so a reasonable activity while you are there.

Quality of Experience
Food
I don't eat a lot of meat and I guess that is the highlight of the buffet. If you like eating tons of meat you may like the dinner more than I did.
Guides, Drivers and Staff
Transport
Arrival in Rio de Janeiro & Pedra Bonita Hike – Private Experience
Arrival in Rio de Janeiro & Pedra Bonita Hike – Private Experience
Rio de Janeiro

Perfect thing to do the day we traveled so we could do something active and get use to the time change. The view at the top of the hike was beautiful. Great way to get to Rio and see the city from a high vantage point.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver so a little lost while trying to find the trail head.
Santiago Food Tour & Picnic – Departure Day
Santiago Food Tour & Picnic – Departure Day
Brazil

We really like Angel the tour guide but the food tour was not what we expected. Stopped at couple places but did not love the food. One place they didn't even have seating. We went to a market and purchased fruits and cheese and breads and then made a picnic from it. Picnic was supposed to be up in the mountains but raining that day so we went to the mall for a picnic. Not a traditional food tour where you went from restraunt to restraunt tasting the food and learning about the local area.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cajón del Maipo Horseback Riding Adventure – Shared Tour
Cajón del Maipo Horseback Riding Adventure – Shared Tour
Santiago

I was nervous about this since had no experience with houses. It was a pretty technical ride up the mountain but our tour guides were amazing and ensured everyone was comfortable and enjoying the ride. The scenery was breathtaking. It was a great experience.

Quality of Experience
Food
Food was not part of the tour but our driver found a very cute restraunt for us to try and the way back to the city.
Guides, Drivers and Staff
Transport
It was about 1.5 hours out of Santiago. On the way back our driver found a very cute restraunt for us to stop at for lunch. Was a fun day.
Santiago City & Cultural Highlights Tour with Private Driver
Santiago City & Cultural Highlights Tour with Private Driver
Santiago

We had split this into 2 days to fit better into our travel schedule. It was the right amout of time to see the highlights of Santiago.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Santiago & Private Chilean Cooking Class Experience
Arrival in Santiago & Private Chilean Cooking Class Experience
Brazil

Jenifer who runs the cooking class is absolutely adorable and made the experience so fun. I would definitely recommend this.

Quality of Experience
Food
The venue was very cute. We drank pisco sours while we cooked. The served white wine with the ceviche and red wine with the beef empanadas. It was all very cute and fun.
Guides, Drivers and Staff
Transport
Private Guided Hiking Adventure in Costanera Sur
Private Guided Hiking Adventure in Costanera Sur
Buenos Aires

This tour was basically a city tour with a walk in the eco area of the river. Very flat walk. Our tour guide was great and customized everything for us on the fly so we could see some new things since we had already been on a city tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Not part of the original tour but our tour guide changed it up so we could see new things. Stopped at a market and had empanadas that wer awesome.
Tigre Delta Canal & River Navigation Tour
Tigre Delta Canal & River Navigation Tour
Buenos Aires

Very interesting community. Worth going out to Tigre and seeing the delta.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires City Tour: Culture & Landmarks
Buenos Aires City Tour: Culture & Landmarks
Buenos Aires

Pretty basic city tour. Gave you the lay of the land so you could walk around later. Big bus so many people on the tour. Repeated everything in 3 languages which got a little annoying.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Buenos Aires – Hotel Transfer & La Ventana Tango Dinner
Welcome to Buenos Aires – Hotel Transfer & La Ventana Tango Dinner
Buenos Aires

You have to see a Tango in Buenos Aires. I was skeptical but MaJo talked us into it and it turned out to be very fun. There are numerous Tango venues. This one was excellent. Small venue, beautiful atmoshpere, they picked us up and dropped us off after the show, excellent dinner (one of the best we had on the trip, not a buffet you ordered from a menu and they served some great wines) and the show was very fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak on the Iguazu & Paraná Rivers – Shared Experience
Kayak on the Iguazu & Paraná Rivers – Shared Experience
Puerto Iguazú

River was beautiful. Great way to see it in a kayak. It was a small group which was very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Brazilian Side of Iguazu Falls – Small Group Shared Tour
Brazilian Side of Iguazu Falls – Small Group Shared Tour
Foz do Iguaçu

Our tour gude was excellent. The falls were breathtaking.

Quality of Experience
Food
We just ate ate the cafeteria. The food was marginal. Food not part of the tour.
Guides, Drivers and Staff
Transport
Full-Day Rio Adventure: Morning Bike Tour & Guanabara Bay Cruise
Full-Day Rio Adventure: Morning Bike Tour & Guanabara Bay Cruise
Rio de Janeiro

We didn't get to do the bike ride because it was cancelled 2 days before due to weather but the weather improved and we could have done it. The Bay Cruise was nice but nothing exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Palaces & Mountains: Discover the Imperial Charm of Petrópolis
Palaces & Mountains: Discover the Imperial Charm of Petrópolis
Rio de Janeiro

Interesting but not a ton to do. We also ended up going on a very raining day which impacted the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Rio de Janeiro – City Tour – Shared Experience
Explore Rio de Janeiro – City Tour – Shared Experience
Rio de Janeiro

This tour was perfect. We saw everyghing you would want to see in Rio. We had an amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Oct 10, 2026
Dear Catherine, Thank you so much for your kind words and for trusting me with your South America adventure! It was a real pleasure helping you and your group bring this journey together, especially as your plans evolved along the way. I’m so glad we were able to create an itinerary that everyone was happy with and that I could support you throughout your travels. Making sure you feel taken care of, both before and during your trip, is very important to me. Thank you again for choosing to... Read more

Dear Catherine,

Thank you so much for your kind words and for trusting me with your South America adventure! It was a real pleasure helping you and your group bring this journey together, especially as your plans evolved along the way.

I’m so glad we were able to create an itinerary that everyone was happy with and that I could support you throughout your travels. Making sure you feel taken care of, both before and during your trip, is very important to me.

Thank you again for choosing to travel with us for your second KimKim trip. I hope you take home wonderful memories from South America, and I would be delighted to help you plan another adventure in the future!

Warm regards,
MaJo

Our experience with KimKim was terrific. It w...
Greece | Sep 30 - Oct 8, 2026

S
Stacey K.
Ashburn, VA | Reviewed on Oct 10, 2026
Our experience with KimKim was terrific. It was the first time using a travel agent and it worked out great. We will use a travel agent on all of our future trips.
Eirini was especially patient as we worked through our interests and budget. In the future we will schedule a phone meeting to improve that process. But we ended up with the trip we wanted and loved.
And, last but not least, Julia was great. We had many questions while on the trip that she responded to quickly and clearly. ...
Read more

Our experience with KimKim was terrific. It was the first time using a travel agent and it worked out great. We will use a travel agent on all of our future trips.
Eirini was especially patient as we worked through our interests and budget. In the future we will schedule a phone meeting to improve that process. But we ended up with the trip we wanted and loved.
And, last but not least, Julia was great. We had many questions while on the trip that she responded to quickly and clearly.

All of the guides were excellent. We especially liked Dimitri on the food tour, Sofia at the Acropolis, and Lina at Mystras.

Hotel Reviews
Athens Manor Houses
Athens

The location and characteristics of the hotel were exactly what we wanted. The location was great ( in the middle of everything but still quiet) and the staff were great. Not only professional but warm and friendly. They also researched a restaurant for us that was exactly what we were looking for. And they arranged for the breakfast to be opened a little early to accommodate our departure time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naus Hotel
Nafplio

The hotel was great. The location was perfect, the staff were very friendly, and we loved the look and feel of our room.

Authenticity & Character
Location
Close to the shops and restaurants but far enough away to be quiet.
Staff
We had great service at check in and exceptional service from the two women who managed breakfast. We can’t say enough about how warm and professional they were.
Cleanliness & Comfort
Activity Reviews
Guided visit to Ancient Mycenae
Guided visit to Ancient Mycenae
Nafplio

Our experience at Mycenae was similar to the tour at Epidaurus.

Quality of Experience
Guides, Drivers and Staff
Guided visit to Mystras
Guided visit to Mystras
Greece

We had a great tour of Mystras. Lina was a great guide that explained a lot and arranged the tour to make it suitable to us. We started the tour at the top and worked our way down instead of having to climb up to the top.

Quality of Experience
Guides, Drivers and Staff
Guided visit to Epidavros
Guided visit to Epidavros
Nafplio

Theodoris was extremely knowledgeable. We learned so much.

Quality of Experience
Guides, Drivers and Staff
Morning Athens walking food tour
Morning Athens walking food tour
Athens

A great food tour. We ate and learned a lot about Greek food and culture from our guide, Dmitri.

Quality of Experience
Food
Guides, Drivers and Staff
Afternoon Acropolis Museum & Acropolis guided tour
Afternoon Acropolis Museum & Acropolis guided tour
Athens

Sofia was a terrific guide. We learned so much from her.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eirini Tzoka

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.