Kimkim Trip Reviews

4.8
Based on 17,361 ratings
Read 17,361 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Stunning Trek through Pati Valley, Chapada do Diamantina
Brazil | Aug 9 - Aug 19, 2025

Matt
Matt W.
United Kingdom | Reviewed on Sep 02, 2025
The 6 day trek through the Pati Valley was stunning and exceeded our expectations. Landscape was beautiful and varied. The bathing in the waterfall pools was divine. We felt privileged to see and enjoy the Park. Our guide Jeorge was first rate, attentive and helpful. We were impressed with his knowledge of the area and his English was excellent. Even down to making us wonderful coffee each day during the hike. Read more

The 6 day trek through the Pati Valley was stunning and exceeded our expectations. Landscape was beautiful and varied. The bathing in the waterfall pools was divine. We felt privileged to see and enjoy the Park. Our guide Jeorge was first rate, attentive and helpful. We were impressed with his knowledge of the area and his English was excellent. Even down to making us wonderful coffee each day during the hike.

Hotel Review
Bahiacafe Hotel
Salvador

Great location, excellent breakfast. Room comfortable and quiet. Staff very helpful. Very secure luggage storage (we had been told by KimKim that the hotel did not have any).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HD Panoramic tour of Salvador*
HD Panoramic tour of Salvador*
Salvador

We didn't seem to do this tour (we did parts at the lower town between the elevator and inclined plane) ? We were quite tired after our trekking and enjoyed having a quiet wander around Pelourinho so didn't mind too much and didn't bother chasing it up. Not sure what happened.

Historical tour of Salvador*
Historical tour of Salvador*
Salvador

We had only one tour in Salvador which seemed to cover both Pelourinho and the area at the bottom of the elevator. We were very happy with this tour, felt we had seen quite a bit of the historical part of Salvador

Quality of Experience
Guides, Drivers and Staff
Yan was our guide
FROM THE PATI VALLEY TO ANDARAÍ - LENÇÓIS - day 6
FROM THE PATI VALLEY TO ANDARAÍ - LENÇÓIS - day 6
Brazil

A very early start to climb out of the valley and cross a more barren, rocky area to Andarai. Very interesting geologically and also evidence of historic mining activities.

Quality of Experience
Guides, Drivers and Staff
Transport
CROSSING THE VALLEY – PATI DE BAIXO - day 5
CROSSING THE VALLEY – PATI DE BAIXO - day 5
Brazil

An easier day with swimming in a couple of wonderful pools Homestay at Donna Lindo-probably the most basic but charming and feels like it hasn't changed much in the last hundred years!

Quality of Experience
Guides, Drivers and Staff
FUNIS WATERFALL AND CASTLE CAVE - day 3
FUNIS WATERFALL AND CASTLE CAVE - day 3
Brazil

Steep ascent to viewpoints on the castle-one of our favourite days. Amazing views on this walk from two viewpoints on the castle. The cave entrance was also impressive even if you can no longer go through it. Swim in the river in a deep pool-lovely. Home stay at Raquels-probably the best homestay, room and food

Quality of Experience
Guides, Drivers and Staff
WATERFALL FROM ABOVE - day 4
WATERFALL FROM ABOVE - day 4
Brazil

Steady ascent to the plateau then across this to spectacular views. Return the same way. Night in home stay-not very good bed in this one.

Quality of Experience
Guides, Drivers and Staff
FROM CAPÃO TO PATI VALLEY - day 2
FROM CAPÃO TO PATI VALLEY - day 2
Brazil

A short, hot ascent, across a plateau to spectacular views. Night in homestay. Nice swim in pools on the way

Quality of Experience
Guides, Drivers and Staff
Transport
CACHOEIRA DA FUMAÇA day 1  - ROTEIRO TREKKING VALE DO PATI
CACHOEIRA DA FUMAÇA day 1 - ROTEIRO TREKKING VALE DO PATI
Brazil

Very good walk to viewpoints and return the same way. As expected -very little water in the waterfalls-nevertheless spectacular

Quality of Experience
Guides, Drivers and Staff
Transport
GENERAL INFO - Trekking Vale do Pati 1 week
GENERAL INFO - Trekking Vale do Pati 1 week
Brazil

An excellent trek crossing the Pati Valley Pick up and hotel arrangement were all good.

Quality of Experience
Food
Guides, Drivers and Staff
Jorge was a brilliant guide
Transport
Local specialist: Sara Martinel

Experience with Dean and KimKim was incredible
Ireland | Aug 24 - Sep 1, 2025

K
Karyn L.
Ashburn, VA | Reviewed on Sep 02, 2025

Experience with Dean and KimKim was incredible. We missed our connecting our flight to Ireland and they were able to contact our hotel to let them know we would flying in the following morning who allowed us to shower/freshen up and east breakfast before we started our our trip.

Local specialist: Dean Garrison

Absolutely Magical!
South Africa | Aug 14 - Aug 26, 2025

Meghan
Meghan D.
Newark, NJ | Reviewed on Sep 02, 2025
From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank... Read more

From the moment I hit "send" to be connected with an agent to touching back down at home, this entire experience went above and beyond anything I could have ever imagined. Working with Janneke and Anna Marie helped put me at so much ease and they had so much patience with me when I asked a thousand questions about the process. We didn't really know what to expect from visiting South Africa and Zimbabwe and since we've been home we've been recommending this trip to everyone we know. Thank you SO much Janneke and Anna Marie for giving us the experience of a lifetime!

Hotel Review
Romney Park Luxury Apartments
Cape Town

Perfect for us as a couple! The room was spacious, everything was clean and the staff was very friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Janneke Van Schalkwyk

Some constructive feedback
Mongolia | Aug 8 - Aug 17, 2025

K
kajal b.
India | Reviewed on Sep 02, 2025

Zara was an excellent guide. The trip was really well managed. However, we feel that the itinerary could have been better managed- For eg. we could have done places closer to Ulaan Batar towards the end of the trip instead of the beginning especially as there was a lot of driving towards the second half of the trip. Further, it would have been helpful if we were informed about the fact that there were ensuite accommodation available as well.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Sep 02, 2025
Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.
Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the... Read more

Dear Kajal,
Thank you for your kind feedback. I’m so glad to hear that the trip was well managed and that Zaya made a great impression — I’ll be sure to pass that along to her. I appreciate your suggestion regarding the itinerary. Your point about rearranging the route to minimize long drives later in the trip is well taken and will be considered in future planning.

Just to clarify, en-suite Gers were offered during the planning phase, and after discussing the options with Aakanksha, the current version was selected. However, I understand how that detail may not have come through clearly — I’ll make sure to communicate such options more effectively moving forward.

Thanks again, and I hope to welcome you on another journey soon with Kim Kim.

Best regards, Crystal

Highly recommend this family-friendly tour of Colombian culture and wildlife
Colombia | Aug 13 - Aug 27, 2025

Madeline
Madeline L.
Canada | Reviewed on Sep 01, 2025
We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and...
Read more

We went as a family of four (2 kids, 11 and 12) this past August. We loved all our tours and are very grateful to Kimkim and Michael and the Chaska Tours team for an incredible experience. Starting with the tour of Bogotá with artist Luís, we were captivated by the street art, the culture and the food of Colombia.
A high point for the kids was seeing pink dolphins and grey dolphins in the Amazon river. My daughter's dream realized! We also loved Leticia and the park with the parakeets and swallows. We enjoyed the ecotourism projects of the local people, especially supporting conservation efforts with sloths and monkeys. Our dedicated and engaging guide Sergio made our time in Amazonia unforgettable, including a night hike to see weird and rare caterpillars and spiders!
My husband and I especially enjoyed the vibe in Comuna 13 in Medellín, which we toured with our knowledgeable and friendly guide Valeria. The incredible transformation of this neighbourhood inspired hope and admiration. We then went on to visit a flower farm and learned about Silletera culture (such a lovely host at the Casa de las Flores), and a family-run coffee farm (another wonderful welcome) along with a the colourful town of Guatapé.
On to Cartagena, where we had a fascinating tour of the lively Getsemaní neighbourhood and the colonial part of the city with our wonderful guide Gustavo. My son loved fishing for crabs and cooking them up for us. Everyone was so gracious and welcoming. The day concluded with young people singing and drumming in celebration of the Afro-Caribbean culture of that part of Colombia. I danced to embarrass my children.
A few days to recharge on Isla Baru were a great end to the holiday. We enjoyed the ocean and delicious seafood.
We loved everything about this trip.
All the drivers and guides were excellent: always so caring, engaging and fun. Michael did a great job of tailoring our tours to our interests and those of our kids. We also loved the accommodations arranged for us.
Highly recommend our tour with Chaska to everyone interested in cultural diversity, art, ecotourism and family time!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Sep 02, 2025
Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your...
Read more

Hi Madeline,
thank you so much for your wonderful feedback! I’m truly delighted to hear how much you and your family enjoyed your journey through Colombia. It sounds like you were able to experience a great mix of culture, nature, and local hospitality — exactly what makes this country so special.
It was a real pleasure to tailor the trip to your family’s interests, and I’m very glad to know that both the kids and the adults found highlights to enjoy along the way. I’ll make sure to pass your kind words on to our guides and partners.
On behalf of the whole Chaska Tours team, thank you again for trusting us with your adventure. We would be delighted to welcome you back to Colombia anytime in the future!
Warm greetings from San Agustín,
Michael & The Chaska Tours Team

Greg was also a great person to be in contac...
Costa Rica | Aug 18 - Aug 26, 2025

E
Erika F.
Ashburn, VA | Reviewed on Sep 01, 2025

Greg was also a great person to be in contact with through the planning- He helped me during an issue that arouse because of a travel time issue- but he fixed the problem and made it go smoothly for my clients - I hope to work with him again

Local specialist: Gustavo Camperos

We were so grateful to find Kim Kim and Jane ...
Ireland | Aug 21 - Aug 26, 2025

Angelina
Angelina Y.
Ashburn, VA | Reviewed on Sep 01, 2025
We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our... Read more

We were so grateful to find Kim Kim and Jane who planned our trip for us. I provided what we were looking for in small details and just in a week we had our trip planned with all the details possible. We were driving through Ireland ourselves, but the directions that were included for us were so precise that we never had any problems finding places we wanted to visit. Accommodations that were booked for us were very comfortable for the family of 4. We will definitely use Kim Kim to plan our next adventure.

Activity Reviews
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Horse riding - 1 hour trail ride
Horse riding - 1 hour trail ride
Clifden
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Sep 02, 2025

Hi Angelina

Thank you for taking the time to review your recent trip. This is a lovely read and your kind words are very much appreciated.

The team and I are delighted that we were able to help create those special family memories.

Look forward to working with you again as it was an absolute pleasure.

All the best, Jane, Flore & The KimKim Team

Trip to Norway.
Norway | Aug 12 - Aug 21, 2025

Terry
Terry C.
Atlanta, GA | Reviewed on Sep 01, 2025
Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others. Read more

Kim Kim, our itinerary was really good. I found my most dreaded part, kayaking; was a favorite. I had never kayaked before and at 70 it was a new first. I enjoyed all aspects of our trip but I wish we had had better views in a couple of places. The apartments would have been great if they’d been easier to access, at least for luggage and better views. They had limited provisions. I did not have any personal contact with your agency but would recommend for others.

Activity Review
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway

Great guides, Lucien and Maria. Despite our initial concerns with weather, sleet, rain, thick fog, we were able to end our day with lots of history, beautiful scenery and a wonderful place to view a glacier. Awesome trip. To imagine the mountains and the tremendous glacier in all their glory.

Quality of Experience
Guides, Drivers and Staff
Transport
Must drive the mountain following the team.
Local specialist: Kadri Talvik

An Outstanding experince
Norway | Aug 16 - Aug 31, 2025

P
paolo c.
Italy | Reviewed on Sep 01, 2025

thanks to the team we have enjoyed an outstanding experience. the specialist were always ready to answer question, and to assists and support. furthermore more, both le location that have been selected and the initiatives proposed has been consistent with our high expectations. a particular mention to the Oslo guided tour, that, thanks to the assistance and contribution of our fantastic guide (Lina) we enjoyed a very lively and interesting morning. we definitely plan to use kim kim service again and again.

thank you so much

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Sep 02, 2025

Dear Paolo!

We are so glad to read that you have enjoy our beautiful country and all the proposed initiatives we have had for you! Thats what we are here for !!

We truly appreciate your kind words about the Oslo guided tour — Lina will be thrilled to hear them when we tell her :D

For the whole team has been a pleasure to make this happen for you!
Be

Best regards!

Exceptional Service & Unforgettable Journeys
England | Aug 12 - Aug 26, 2025

Anne
Anne M.
Seattle, WA | Reviewed on Sep 01, 2025
I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring. Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple... Read more

I had an excellent experience working with Tetiana for my Europe trip. She went above and beyond with all of the bookings and recommendations for activities, making the entire journey smooth and stress-free. Every hotel she arranged was in the heart of the city, close to major attractions and within easy walking distance of the metro—perfect for exploring.

Tetiana was incredibly helpful and always quick to respond if I had any questions or needed assistance, even with something as simple as finding the meeting spot for a small group tour. Her professionalism, attention to detail, and personal touch made my trip unforgettable.

I highly recommend Tetiana to anyone planning their travels—she’s truly outstanding!

Hotel Reviews
NYX Hotel Dublin Christchurch
Dublin

Clean hotel with an excellent breakfast and a fantastic location within walking distance of many attractions. A convenient and comfortable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Charlotte Square Hotel, an IHG Hotel
Edinburgh

Outstanding staff—always welcoming and attentive. The room was clean and comfortable, and the breakfast was excellent. A fantastic stay in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sanctuary House Hotel
London

Perfectly located in the heart of the city’s attractions. The room had a wonderful bathroom with a bathtub—ideal for soaking tired muscles. Excellent complimentary breakfast with very welcoming staff at the pub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Petit Beaumarchais
Paris - France

Hotel Le Petit Beaumarchais is in a fantastic central Paris location, close to the metro and main attractions. The room was basic but clean and comfortable, and the staff were friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Dublin Airport to Dublin
Dublin

We had a private transfer from Dublin Airport to the city, and our driver was friendly, punctual, and professional. The ride was comfortable and stress-free, making for a smooth start to our trip. Highly recommended for anyone looking for a hassle-free transfer.

Quality of Experience
Guides, Drivers and Staff
Transport
Ultimate Edinburgh Bike Tour
Ultimate Edinburgh Bike Tour
Edinburgh

We had an excellent Ultimate Edinburgh Bike Tour! Our guide shared lots of great stories, and the tour included fantastic stops at key sights, letting us see some of the best places in the city. Fun, informative, and highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
The Vaults Tour
The Vaults Tour
Edinburgh

We had an excellent Vaults tour! We explored Greyfriars Kirk with lots of spooky stories, then ventured into The Vaults, where our guide was fantastic—she even dressed the part like a witch! We learned so much and had a thrilling, memorable experience. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Edinburgh Castle & Old Town Private Tour
Edinburgh Castle & Old Town Private Tour
Edinburgh

We had an amazing private tour of Edinburgh Castle and the Old Town with Adrian. He was exceptional—friendly, knowledgeable, and full of fascinating stories that brought the city’s history to life. His passion and insights made the tour both engaging and unforgettable. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
One Day Trip Canterbury & Dover Cliffs
One Day Trip Canterbury & Dover Cliffs
England

Fantastic Canterbury & Dover Cliffs day trip with Kevin! Friendly, knowledgeable, and attentive. We explored Canterbury at our own pace and enjoyed breathtaking views at the Dover Cliffs. Kevin made the day smooth, enjoyable, and memorable—highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Stonehenge and Bath
Stonehenge and Bath
England

Our day trip to Stonehenge and Bath with Tony was fantastic. Tony was knowledgeable, friendly, and made the experience seamless and enjoyable. At Stonehenge, we learned fascinating history about the stones and their mysterious origins. In Bath, Tony took us on a walking tour, sharing stories about the Roman Baths and pointing out the stunning Georgian architecture and hidden gems throughout the city. His insights brought the history and character of Bath to life. The tour was well-organized, comfortable, and allowed plenty of time to explore both locations. Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

An unforgettable experience! The Beefeaters were hilarious, engaging, and incredibly knowledgeable, making the history of the Tower come alive. Seeing the Crown Jewels in person was absolutely breathtaking. We spent the entire day exploring the grounds, the towers, and the exhibits—it was immersive, fascinating, and well worth the money. From the medieval architecture to the stories of kings and queens, every moment was captivating. I would highly recommend this tour to anyone visiting London!

Quality of Experience
Guides, Drivers and Staff
Transport
Hop-on hop-off sightseeing bus
Hop-on hop-off sightseeing bus
London

A fantastic way to see all the main sights and get oriented in London. The headphones provided interesting commentary about the history and significance of each location, which made the tour both fun and educational. Being able to hop on and off allowed us to explore at our own pace, and it made navigating the city on our own afterward much easier. Highly recommended for first-time visitors!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tetiana Smal

My family had an amazing time in Brazil
Brazil | Aug 18 - Aug 27, 2025

Sathees
Sathees R.
Canada | Reviewed on Sep 01, 2025
My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!
Read more

My family had an amazing time in Brazil.
Camille was amazing at understanding our needs and coming up with an exciting itinerary. She also made herself available in a short notice many time during planning to answer all our questions. We had a great time in Amasonia and South Paternal (we even saw a Jaguar kill). Thanks so much Camille and team!!

Hotel Reviews
Intercity Cuiabá
Cuiabá
Pousada Piuval
Pocone

Very good hotel. Especially common grounds were well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Rosa Pantanal Hotel
Poconé

Room we got was dark and was not very clean. Wifi is very poor. But food is delicious, very friendly staff and very beautifully maintained common grounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food is great. Hotel room should be modernized.
Amazon Premium Lodge
Manaus

Really good stay. We enjoyed a lot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day of adventures in Pantanal
Day of adventures in Pantanal
Brazil
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Morning Jaguar Safari & Transfer to Northern Pantanal Lodge
Brazil
Transfer & immersion at the rainforest
Transfer & immersion at the rainforest
Brazil
Food
Adventures in the Jungle Lodge (AP- Days 2 & 3)
Adventures in the Jungle Lodge (AP- Days 2 & 3)
The Amazon

Piranha fishing and Amasonia jungle walk were amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Jaguar Safari Tour in Porto Jofre
Full-Day Jaguar Safari Tour in Porto Jofre
Brazil

Boat driver and guide were amazing. We saw a Jaguar kill and lots of birds. We saw Giant River Otter

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer & immersion in the rainforest (AP - Day 1)
Transfer & immersion in the rainforest (AP - Day 1)
Brazil

We got an opportunity to try the temperature difference between two kinds of water the point if merginf.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camille Terra
Camille
Camille Terra
Local specialist in Brazil | Replied on Sep 01, 2025

Hi Sathees,

Thank you for your kind words! We’re so glad your family enjoyed the Amazon and Pantanal and what an unforgettable moment to see a jaguar in action! It was a pleasure planning your trip, and we’d love to welcome you back to Brazil someday.

Until next time,
Camille

Great planning by the local specialist and th...
Italy | Aug 24 - Aug 31, 2025

Brian
Brian L.
Newark, NJ | Reviewed on Sep 01, 2025
Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience! Read more

Great planning by the local specialist and the op support team on the ground! Really catered to what our needs are and provided an authentic locally guided experience!

Activity Review
Private guided tour of Rome in Golf Cart
Private guided tour of Rome in Golf Cart
Rome

Our guide who gave the tour was amazing!

Quality of Experience
Our guide who gave the tour was amazing!
Guides, Drivers and Staff
The small group and the n owl she of the guide who made it fund and memorable
Transport
Golf cart can be a bit better
Local specialist: Eleonora Arrigoni

Thank you Gummi!
Iceland | Aug 26 - Aug 31, 2025

Jessie
Jessie S.
Ashburn, VA | Reviewed on Sep 01, 2025
Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip! Read more

Gummi was wonderful in helping us plan our perfect trip to Iceland. 🇮🇸 We especially appreciated the site-to-site Google maps he provided and the tips for each site, such as where to park and how much time to spend at each site. We especially enjoyed the stop for ice cream at a dairy farm, the lava cave tour, visiting the black sand beaches and horseback riding in Vic. Thank you Gummi for your thoughtful assistance in helping our have a truly fabulous trip!

Hotel Reviews
Alda Hotel Reykjavík
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Beautiful views
Staff
Cleanliness & Comfort
Activity Reviews
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland
Quality of Experience
Guides, Drivers and Staff
Lava Tunnel Activity
Lava Tunnel Activity
Iceland

The tunnel itself was very cool to see. I appreciated the history of the tunnel and geology lesson.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Sep 01, 2025

I am really happy to read that everything went so well and that you were happy with the trip!
Honestly, how good is that ice cream, right? :D

I do hope we'll see you in Iceland soon again :)

Our Ireland trip August 23 to August 31
Ireland | Aug 24 - Aug 29, 2025

Joanne
Joanne A.
Ashburn, VA | Reviewed on Sep 01, 2025
Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they... Read more

Kimkim travel agent was amazing very easy to use! You just explain what you are looking to do during your vacation and they do the rest!!! Cathy was awesome always quick to reply to any questions that I had!! The whole thing was so easy the planning, the payment. Then the Roadbook wow I can’t even begin to explain how amazing all the details they provided us!! The google maps links from one location to the other the time it will take to get to one location to the other the schedule that they set was perfect to go from one tourist destination to the other! All the tickets were provided that we would need for entrance for our stops!!! But what we are most grateful for was the hotels they chose! They were amazing! With comfortable rooms and beds to amazing breakfast! The attractions that they chose for us were wonderful!!! I can’t say enough about how pleased we were with Kimkim (Cathy)
Thank you so much for your time and for planning such a wonderful vacation that we will remember for ever!

Hotel Reviews
George Hotel Limerick City
Limerick

The hotel is lovely but no parking on site so hard with luggage

Authenticity & Character
Location
It was in a city so traffic and no parking
Staff
Cleanliness & Comfort
Blarney Woolen Mills Hotel
Blarney, Ireland

Steps away from the Blarney Stone! Very clean Nice staff

Authenticity & Character
Lots of shops at the hotel location
Location
Just seconds away from the Blarney castle
Staff
Cleanliness & Comfort
Bathroom and rooms were clean
Killarney Heights Hotel
Killarney

Very lovely clean and beautiful

Authenticity & Character
Clean and comfortable beds
Location
Easy to get to and close to our attractions
Staff
Very kind
Cleanliness & Comfort
Bathroom in lobby clean hotel rooms very clean
Fiddle & Bow
Doolin

This hotel was so cute and charming very bohemian. The workers were very helpful to any information that we asked about! Gave us great recommendations on where to go eat and any extra sightseeing that we must do!

Authenticity & Character
Every detail in that hotel was amazing definitely Bohemian style, which we loved!
Location
In such a cute town with pubs and cows all around!
Staff
Vladimir gave us amazing insight on places to go
Cleanliness & Comfort
The beds were so comfortable!!!
The Connacht Hotel
Galway

Lovely hotel, beds very comfortable breakfast was wonderful!!! Very nice workers and it was very clean!

Authenticity & Character
Had very nice charm
Location
Easy to get to, lots of parking around back
Staff
Very helpful and kind
Cleanliness & Comfort
Lobby bathrooms were clean and hotel rooms were lovely
Activity Reviews
Rock of Cashel
Rock of Cashel
Ireland

All up hill. But beautiful

Quality of Experience
All up hill but beautiful to see
Welcome to Cashel!
Welcome to Cashel!
Cashel

Lovely little town

Quality of Experience
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

The hour long ride was lovely.

Quality of Experience
We had a beautiful sunny day
Guides, Drivers and Staff
Kyle was a young 18 yr old driver that was very kind and informative.
Transport
The horse carriage ride was clean and very smooth
Harrow  : Authentic dining experience
Harrow : Authentic dining experience
Killarney

Lovely little restaurant in town.

Quality of Experience
Food was delicious!!!!
Guides, Drivers and Staff
Staff was wonderful
Ring of Kerry & Skellig Ring Private Day Tour
Ring of Kerry & Skellig Ring Private Day Tour
Ireland

Lots of Ireland information! Aodan catered the trip around our abilities to be able to walk or climb and our likes and what we would really like to see!

Quality of Experience
5 stars our driver Aodan was great to work with!
Guides, Drivers and Staff
Very informative
Transport
Drove those windy roads gracefully
Afternoon tea at Dromoland Castle
Afternoon tea at Dromoland Castle
Doolin

5star experience first class all the way!

Quality of Experience
The food and desserts were delicious
Guides, Drivers and Staff
The staff was delightful
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

The staff was wonderful the have golf cart to take the handicap or elderly up to the top!!

Quality of Experience
We had a beautiful day with the sun out so we could see the cliffs perfectly!
Guides, Drivers and Staff
The golf carts were amazing to help older people!
Transport
Very kind and helpful with the walker!!!
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland

One of our favorite things that we did! Very interesting and informative. Loved watching Rex handle the sheep. So glad we did it worth seeing for sure!

Quality of Experience
Just fascinating to watch and beautiful scenery all around!
Guides, Drivers and Staff
The owner was very nice and answered lots of questions
Kylemore Abbey
Kylemore Abbey
Ireland

A must do attraction! The garden s there were amazing

Quality of Experience
The tea shop at the garden had amazing hot soups and sandwiches to warm up!
Guides, Drivers and Staff
A staff told us the history of the Abby because my mom couldn’t walk the steps to where the briefing was at.
Transport
Yes they have a bus to drive you back and forth from garden to Abby and a shelter out of the rain while waiting for the bus!
Local specialist: Cathy Geoffroy

10 days in Spain
Spain | Aug 21 - Aug 31, 2025

Michael
Michael S.
Chicago, IL | Reviewed on Sep 01, 2025
Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.
Read more

Hector was very responsive in creating our great trip to Barcelona, Madrid and Mallorca.
During the planning phase, he responded very quickly to any questions and the suggestions and plans that he made were very enjoyable
Nadia and Natalia from the Support team real quick to respond to any comments or questions. I feel totally supported throughout the trip.

Hotel Reviews
Barcelona Airport Hotel
El Prat de Llobregat

Nice hotel. Really not that close to the airport. It’s a bit rundown, one elevator was broken, the pool area needs some attention. Other than that, it was pretty comfortable. The shuttle is very predictable.

Authenticity & Character
Really needs an upgrade. A bit rundown, but clean.
Location
Staff
Cleanliness & Comfort
Pure Salt Port Adriano Hotel & SPA—Adults Only
El Toro, Mallorca

The hotel was beautiful, the people were so nice. Was very well located near restaurants and a beach. The free breakfast was fantastic. I guess the only criticism we had is that the rooms don’t get cool enough. But then again we are Americans and we expect freezing cold rooms. LOL

Authenticity & Character
The rooms are sizable. The staff is wonderful. Really nice view of the port. The pool is fantastic. The breakfast is are really good.
Authenticity & Character
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Location
Very close to the beach and good restaurants. You really don’t need to leave the area.
Staff
Everyone was very friendly and helpful
Staff
Everyone was very friendly and helpful
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Cleanliness & Comfort
The rooms were a bit warm at night, but not terrible
Activity Reviews
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling or Paddleboarding
Mallorca

A beautiful trip around the coast. Certainly should be included in the itinerary of Mallorcan visitors.

Quality of Experience
Food
I think that they’re very good job with the food on board
Guides, Drivers and Staff
Transport
I gave it to you only because we drove and I just wanted to make you guys aware that the parking situation for these catamarans is really challenging
Inside the Prado: A Private Experience
Inside the Prado: A Private Experience
Madrid

Absolutely a fantastic two hour experience. We’re not that into art museums but the tour guide was so fantastic that she made it very interesting and we learned a lot.

Quality of Experience
A fantastic guide who didn’t try and jam in 200 paintings, but focused on a few of the painters and gave us in depth discussion on them.
Guides, Drivers and Staff
Transport
It was a walking tour
Walking Madrid’s Old Town
Walking Madrid’s Old Town
Madrid

Madrid is a beautiful city and our tour guide gave us a pretty good tour.

Quality of Experience
Guides, Drivers and Staff
I think our tour guide was OK, but it’s hard to compare him with the guy that gave us a tour of Barcelona.
Transport
It was a walking tour
Small-Group Montserrat & Penedès Region Winery Excursion
Small-Group Montserrat & Penedès Region Winery Excursion
Barcelona

Montserrat is a fantastic site to see. We certainly enjoyed seeing the area. Most of it was self guided, and we took the train to the top and hiked which was interesting.

Quality of Experience
The tour of Montserrat was amazing, but I think if it was a day when the boys choir was there, it would’ve been a lot better.
Guides, Drivers and Staff
As I mentioned before, there was another group that had a Spanish speaking only person, and therefore the tour was done, mostly in Spanish with occasional translation for English.
Transport
See above
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

The guide was fantastic. Very knowledgeable. We started with a walking tour went to the Palau music hall. He loved music and was very enthusiastic making that tour great. And then of course go out. Familiar is always fantastic to see.

Quality of Experience
The enthusiasm of the guide and the knowledge.
Guides, Drivers and Staff
See above.
Transport
It was mostly a walking tour and we took a taxi.
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Enjoyable. The guide was very knowledgeable. Plenty of food and plenty enough to drink.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was a walking tour
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Sep 01, 2025

Hi Michael,
Thank you so much for taking the time to share your experience! I’m truly delighted to hear that you enjoyed your trip to Barcelona, Madrid, and Mallorca, and that the planning process felt smooth and responsive.
It was a real pleasure working with you and tailoring the trip to your preferences. I’m very glad the suggestions and recommendations added value to your experience. I look forward to helping you plan your next adventure.
All the best,
Héctor

We had an unforgettable custom journey throug...
Japan | Jul 25 - Aug 16, 2025

D
D L.
Tacoma, WA | Reviewed on Sep 01, 2025
We had an unforgettable custom journey through Japan and South Korea, organized by KimKim. It included memorable Hiroshima, dazzling Tokyo, historical Osaka and Kyoto, spiritual journey at Mount Koya and a more intimate taste of Central Japan hiking the historical Nakasendo Trail. South Korea was no less stunning. Guides, properties and transfers were all first rate. Sandy provided an amazing local support. Highly recommended! Read more

We had an unforgettable custom journey through Japan and South Korea, organized by KimKim. It included memorable Hiroshima, dazzling Tokyo, historical Osaka and Kyoto, spiritual journey at Mount Koya and a more intimate taste of Central Japan hiking the historical Nakasendo Trail. South Korea was no less stunning. Guides, properties and transfers were all first rate. Sandy provided an amazing local support. Highly recommended!

Hotel Reviews
NINE TREE BY PARNAS SEOUL MYEONDONG 2
Seoul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Encore by Wyndham Busan Haeundae
Busan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shima Onsen Sekizenkan
Gunma

Breakfast and dinner though authentic were a little exotic and stark.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karuizawa Tsuruya Ryokan

it is too bad breakfast was not included here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Truly special. It is too bad we did not have breakfast nor dinner reservations.
Matsumoto Hotel Kagetsu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The breakfast though authentic and healthy was a little stark
Kisoji Inn Iwaya
Kiso-Fukushima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Though it was clean , the room was not so inviting and my daughter thought it smelled like smoke.
Taoya Kisoji
Tsumago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Excellent dining experience.
Hotel Vischio Kyoto by GRANVIA
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jokiin
Koyasan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Asakusa View Hotel Annex Rokku
Tokyo

Excellent service and clean, comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Seoraksan Tour From Seoul
Full Day Seoraksan Tour From Seoul
Seoul

Traffic jam caused long delays and limited some of the scope. Would have like to hike in the park but did not have time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Korean DMZ and Seoul Tower Tour
Full Day Korean DMZ and Seoul Tower Tour
Seoul

Limited interest and long drive.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Gyeongbokgung Palace and Bukchon Hanok Village
Half Day Gyeongbokgung Palace and Bukchon Hanok Village
Seoul
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Busan City Tour with Haedong Yonggungsa Temple
Busan

It was raining which spoiled some of the effects.

Quality of Experience
Guides, Drivers and Staff
Transport
Karuizawa with Shiraito Falls, Kumoba Pond, Old Karuizawa Ginza Street & Karuizawa Prince Shopping Plaza
Karuizawa with Shiraito Falls, Kumoba Pond, Old Karuizawa Ginza Street & Karuizawa Prince Shopping Plaza
Karuizawa
Quality of Experience
Guides, Drivers and Staff
Transport
 Gamcheon Village, BIFF Square and Jagalchi Market
Gamcheon Village, BIFF Square and Jagalchi Market
Busan
Quality of Experience
Guides, Drivers and Staff
Transport
Narai to Kiso-Hirasawa
Narai to Kiso-Hirasawa
Narai
Quality of Experience
Guides, Drivers and Staff
Transport
Traverse the Torii Pass to Narai
Traverse the Torii Pass to Narai
Narai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hike from Nagiso to Nojiri
Hike from Nagiso to Nojiri
Kiso-Fukushima
Quality of Experience
Guides, Drivers and Staff
Transport
Walk from Tsumago to Magome
Walk from Tsumago to Magome
Tsumago
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Nara: Temples, Deer, and Historic Streets
Day Trip to Nara: Temples, Deer, and Historic Streets
Kyoto
Guides, Drivers and Staff
Transport
Fushimi Inari Taisha and  Kinkakuji Temple
Fushimi Inari Taisha and Kinkakuji Temple
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bamboo Grove and Monkey Park Tour
Half Day Bamboo Grove and Monkey Park Tour
Kyoto

bamboo grove overcrowded; should have arranged for private pousse-pousse tour which uses uncrowded paths.

Quality of Experience
Guides, Drivers and Staff
Transport
 Kimono Tea Ceremony at Kyoto Maikoya
Kimono Tea Ceremony at Kyoto Maikoya
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
 Osaka Castle and Umeda Sky Building
Osaka Castle and Umeda Sky Building
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
World Heritage Himeji Castle & Kobe Tour
World Heritage Himeji Castle & Kobe Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tokyo City Tour with Akihabara district
Full Day Tokyo City Tour with Akihabara district
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Full Day Mt. Fuji with Lake Kawaguchi & Oishi Park
Japan

Long drive - poor weather.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Sep 02, 2025
Hi Donald,
Thank you for sharing your incredible experience! It sounds like your journey through Japan and South Korea was truly a once-in-a-lifetime adventure. From the rich history of Hiroshima and Kyoto to the vibrant energy of Tokyo and the serene beauty of Mount Koya, it seems like you had a perfect blend of culture, nature, and history. Thanks so much for your feedback about the Ryokan along the hiking trail, we will double check in the future. We're glad to hear that we provided...
Read more

Hi Donald,
Thank you for sharing your incredible experience! It sounds like your journey through Japan and South Korea was truly a once-in-a-lifetime adventure. From the rich history of Hiroshima and Kyoto to the vibrant energy of Tokyo and the serene beauty of Mount Koya, it seems like you had a perfect blend of culture, nature, and history. Thanks so much for your feedback about the Ryokan along the hiking trail, we will double check in the future. We're glad to hear that we provided outstanding support throughout your trip. Your recommendation means a lot, and we're sure it will help others in planning their own unforgettable travels. Looking forward to help your next adventure!
All best
Sandy

We had excellent guides for our excursions.
Scotland | Aug 13 - Aug 25, 2025

Jeanne
Jeanne L.
Flagami, FL | Reviewed on Sep 01, 2025
We had excellent guides for our excursions. They were all knowledgeable, enthusiastic and personable. We especially enjoyed our Beatles tour. With Paul T. Jack, who took us on a walking tour of Smithfield was very knowledgeable and engaging. Grace took us on a walking tour focused on Shakespeare and I learned a lot (maybe more than I needed to know ). I did enjoy the town it was Stratford on Avon. Scotland was beautiful and we had great weather! Visiting St. Andrew’s was a dream of a... Read more

We had excellent guides for our excursions. They were all knowledgeable, enthusiastic and personable. We especially enjoyed our Beatles tour. With Paul T. Jack, who took us on a walking tour of Smithfield was very knowledgeable and engaging. Grace took us on a walking tour focused on Shakespeare and I learned a lot (maybe more than I needed to know ). I did enjoy the town it was Stratford on Avon. Scotland was beautiful and we had great weather! Visiting St. Andrew’s was a dream of a lifetime. We were busy with all the things that were planned for us and felt like we covered a lot of ground.

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Sep 01, 2025
Hi Jeanne and Carl That's so cool that you took the time to do this review - cheers! Thank you so much for sharing this with me. I’m delighted to hear you had such excellent guides and that the Beatles tour was a highlight. The weather has just turned for the worse last week so you missed the storm. I’m so glad that visiting St. Andrew’s was everything you hoped for - as I say to folks, it is not just about golf! Wonderful to know you felt the trip was full and rewarding. We would be... Read more

Hi Jeanne and Carl

That's so cool that you took the time to do this review - cheers!

Thank you so much for sharing this with me. I’m delighted to hear you had such excellent guides and that the Beatles tour was a highlight. The weather has just turned for the worse last week so you missed the storm. I’m so glad that visiting St. Andrew’s was everything you hoped for - as I say to folks, it is not just about golf! Wonderful to know you felt the trip was full and rewarding.

We would be happy to have you again, perhaps travelling in France, Ireland or Wales next time!

Regards, thanks
Stephen Molloy
HIGH POINT HOLIDAYS

We had a wonderful time in Japan! Everything ...
Japan | Aug 23 - Aug 31, 2025

H
Hana R.
Newark, NJ | Reviewed on Aug 31, 2025
We had a wonderful time in Japan! Everything was seemless and well organized. Since this was our first time in Japan, we much welcomed the ease of not having to arrange everything ourselves. In particular, it takes some time to figure out the public transportation and there are not very many english speaking people outside of big cities so having had some things pre arranged helped a lot! The choices of accomodcation, activities and timeline were perfectly suited for us.
We had an...
Read more

We had a wonderful time in Japan! Everything was seemless and well organized. Since this was our first time in Japan, we much welcomed the ease of not having to arrange everything ourselves. In particular, it takes some time to figure out the public transportation and there are not very many english speaking people outside of big cities so having had some things pre arranged helped a lot! The choices of accomodcation, activities and timeline were perfectly suited for us.
We had an unforgettable trip and will use Kim Kim again!
Thank you!

Hotel Reviews
Kyoto Umekoji Kadensho - Private Bath Facility

We loved the comfort feel. Hotel is lined with tatami floors throughout and it was so much fun to stroll laisurely in pajamas and socks (or barefoot) to the onsens in the morning, get a hot matcha in the lobby and sit for a breakfast all without having to change to regular clothes! Staff is very respectful and friendly. There is a free popsicle station in the afternoon and free noodles snack before bed. Location is fair. It is relatively close to the train station, but if you want to spend most of your time around the Gion district, it is not close. The stay was very relaxing though and I would opt for this hotel again since it is easy and only around 1,000- 2 ,000 Yen by taxi to get anywhere you need. We made a couple of out of Kyoto day trips during our stay and the location was very convenient for this as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yoshiike Ryokan

Nice location and beautiful spa facility. We opted for the traditional tatami floor bedrooms building. It was a great experience, but the hotel wing had notable fishy smell that was at times overwhelming. Would opt for the main building with standard beds next time. The gardens were fabulous!

Authenticity & Character
Location
We did the Hakone ropeway and location was perfect. Easy to get to by local train. Nice small village with many dining options.
Staff
Cleanliness & Comfort
Shiba Park Hotel
Tokyo

Hotel staff was amazing, breakfast buffet was diverse with plenty of western meals options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleanor Chen

Bergen Fjords Trip
Norway | Aug 27 - Aug 31, 2025

T
Teresa D.
Chicago, IL | Reviewed on Sep 01, 2025
Anders did a great job of taking the list of activities I wanted and creating an itinerary. The hotel was right across the street from all the meeting points which made everything so easy! Read more

Anders did a great job of taking the list of activities I wanted and creating an itinerary. The hotel was right across the street from all the meeting points which made everything so easy!

Hotel Review
Scandic Torget
Bergen

The hotel was centrally located. My room was ready early but not pristine. Some remnants of the prior guest left behind. I would have rather waited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anders Westlund
Anders
Anders Westlund
Local specialist in Kristiansand | Replied on Sep 02, 2025

Theresa, thank you for the kind words—and I’m thrilled the hotel location made everything easy between activities. I’m really sorry your room wasn’t pristine at early check-in.
If there’s anything I can do post-trip, I’m here. And when you’re back in Norway, I’d love to plan the encore. 🙌

Best wishes,
Anders 🤩

Our recent trip to Uganda and Rwanda was amazing! Uganda is a must see!
Rwanda | Jul 31 - Aug 14, 2025

Charis
Charis U.
Denver, CO | Reviewed on Aug 31, 2025
One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for... Read more

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience.

Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda.

The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat.

The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for.

The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Hotel Reviews
Tiloreza Volcanoes Ecolodge
Musanze

The staff were friendly and helpful!

Nkuringo Bwindi Gorilla lodge

The Mountain Gorilla Lodge in Uganda is a hidden gem that not only offers an unforgettable experience but also actively supports the community and the conservation of wildlife. From the moment you arrive, you’re enveloped in the stunning beauty of the landscape, with the towering volcanoes serving as a perfect backdrop. What truly sets this lodge apart, though, is its commitment to making a positive impact. They have an inspiring partnership with the Batwa people, providing them with sustainable employment and supporting local projects that uplift their community. This effort not only helps preserve the cultural heritage of the Batwa but also gives visitors the chance to learn about their unique traditions and history.

Authenticity & Character
The location, the staff and the authentic experiences. So much luxury in a remote space.
Location
One of the most amazing locations we stayed at, but the road can be tricky if you are scared of heights
Staff
Beyond its social and environmental contributions, the food and service are absolutely top-notch. The staff are friendly and incredibly attentive, always going above and beyond to make your stay comfortable. The meals are delicious, featuring fresh, local ingredients that highlight Uganda’s rich culinary offerings.
Cleanliness & Comfort
We had a wonderful staff person who took care of lighting a fire and/or bringing a hot water bottle to our room every night. She did our laundry and cleaned our boots when necessary. you can get quite muddy.
Mweya Safari Lodge
Kasese

Mweya Safari Lodge is a true standout in the heart of Uganda’s Queen Elizabeth National Park, offering an unforgettable safari experience with the perfect mix of luxury, comfort, and incredible wildlife encounters. Located on a stunning peninsula overlooking the Mweya Peninsula and Kazinga Channel, this lodge offers not just breathtaking views, but also an intimate connection with nature.

Authenticity & Character
Queen Elizabeth National Park, where Mweya Safari Lodge is situated, was established in 1952 as Kazinga National Park and later renamed in honor of Queen Elizabeth II during her visit to Uganda in 1954. The park was created to protect the rich biodiversity of the region, including a vast array of wildlife like elephants, lions, leopards, buffaloes, and the famed tree-climbing lions of Ishasha. The Kazinga Channel, which runs through the park, is one of its defining features, attracting abundant wildlife and birdlife.
Location
The location of Mweya Safari Lodge is truly one of its greatest assets. Perched on the edge of the Kazinga Channel, the lodge offers sweeping views of the water and the surrounding savannah landscape. The channel is teeming with wildlife. The views from your room or the main lodge area are nothing short of spectacular, making it a perfect spot to relax and unwind between game drives. We had a water buffalo staring at us during breakfast, mongooses and warthogs running around in front of our room
Staff
Staff was great, unbelievable, they remembered our names and made our stay fantastic!
Cleanliness & Comfort
Very clean and comfortable
Camping on Rwenzori Mountain

Unlike many mountain treks where camping is the only option, here you stay in comfortable, well-maintained mountain huts that offer a cozy respite after a day of trekking. Each hut is equipped with basic amenities with the most amazing views!

Authenticity & Character
Comfortable accommodations that are well-kept up.
Location
Spectacular Views!
Staff
Staff carried up all cooking supplies and sleeping supplies, guides were very friendly and knowledgeable!
Cleanliness & Comfort
Huts were very clean and well-maintained.
Lake George View Golf Resort

We stayed at this resort for one night and wished we could stay longer! The setting of the resort is simply breathtaking. Perched on the edge of Lake George, it provides panoramic views of the shimmering waters and the distant Queen Elizabeth National Park. Whether you’re enjoying a meal on the terrace or relaxing in your room, the serene beauty of the lake is always within sight. The area is abundant in wildlife, with plenty of birdwatching opportunities and the occasional sighting of hippos or elephants along the shores. It’s a place where nature and luxury merge seamlessly.

Authenticity & Character
Very authentic, had a rough 18- hole golf course that would have been fun to play if we had more time!
Location
Off the beaten track and semi close to start the Rwenzori Mt. trek
Staff
The staff was the best part! Great service.
Cleanliness & Comfort
Very clean
Kyaninga lodge
Kibale national park

What truly makes Kyaninga Lodge stand out is its dedication to helping children with disabilities. The lodge has partnered with local organizations to support children in the area who have physical or intellectual disabilities. Whether it’s through educational programs, medical assistance, or direct support, Kyaninga Lodge is making a tangible impact in the lives of these children. As a guest, knowing that part of your stay contributes to this cause adds an enriching layer to the experience—you're not just enjoying luxury, you’re also making a positive difference in the community.

Authenticity & Character
In every way, Kyaninga Lodge is a place that makes you feel good about where you are—both in terms of its environmental efforts and its social impact. The combination of luxurious accommodations, breathtaking natural beauty, expert guides, and genuine community involvement makes it one of the most unique and rewarding places to stay in Uganda.
Location
Kyaninga Lodge is a perfect blend of eco-luxury and comfort. The cabins are beautifully designed, blending seamlessly with the surrounding landscape, offering both privacy and stunning views. The lodge has a strong eco-conscious focus, from its solar-powered energy to sustainable practices that help preserve the natural environment. The rooms are spacious and well-appointed, with large windows that allow you to take in the scenic beauty of the crater lake and its surroundings right from your bed.
Staff
The guides and staff at Kyaninga Lodge are simply exceptional. Their knowledge of the area is extensive, and their enthusiasm for the flora, fauna, and cultural history of the region is contagious. Whether you’re taking a guided nature walk around the crater lake, embarking on a cultural excursion, or just asking about the local wildlife, they go above and beyond to make your experience richer and more personal. The staff's hospitality is second to none. Every member of the team greets you with a smile and ensures that you feel not only comfortable but truly welcomed. They’re always happy to assist with any requests, and their attention to detail makes your stay even more special.
Cleanliness & Comfort
Very Clean!
Activity Reviews
Day Hike of Mount Bisoke
Day Hike of Mount Bisoke
Volcanoes National Park

We are sure it is a beautiful hike on a clear day! It was down pouring and super slick when we went. I really enjoyed the hike but would recommend postponing to a clear day if possible

Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

The trekking experience offers the rare opportunity to see these monkeys in their natural habitat. The golden monkeys are extremely social, and their playful behavior makes them incredibly fun to watch. During your trek, you’ll have the chance to observe their unique interactions, from grooming one another to playfully swinging from tree to tree in the dense bamboo.

Quality of Experience
The trek itself is less physically demanding than the mountain gorilla trek but still requires some level of fitness. You’ll embark on a morning briefing, followed by a guided walk through the park's bamboo forest. The trail takes you through beautiful landscapes, with a chance to spot other wildlife like Colobus monkeys, bird species, and even forest elephants if you're lucky.
Guides, Drivers and Staff
The trekking guides in Volcanoes National Park are some of the best in the business. Not only are they expertly trained in tracking and understanding primate behavior, but they are also deeply passionate about conservation. Their knowledge of the golden monkeys, as well as the wider flora and fauna of the park, adds an extra layer of value to the experience.
Transport
Gorilla Tracking in Bwindi
Gorilla Tracking in Bwindi
Bwindi Impenetrable National Park

We actually ended up doing this at Mgahinga NP, one of the best experiences in my life!

Quality of Experience
Mgahinga Gorilla Trekking is a hidden gem and one of the most unforgettable wildlife experiences Uganda has to offer. Located in the Mgahinga Gorilla National Park, part of the Virunga Mountains on the border between Uganda, Rwanda, and the Democratic Republic of Congo, this park offers an intimate, off-the-beaten-path gorilla trekking experience that is equally thrilling and rewarding. For those seeking an authentic, less touristy adventure while still witnessing the majesty of the endangered mountain gorillas, Mgahinga is the perfect choice.
Food
N/A
Guides, Drivers and Staff
The trekking guides in Mgahinga are absolutely exceptional. They are knowledgeable about the gorilla families, the surrounding ecosystems, and the park’s history. Their passion for wildlife conservation and gorilla protection is evident in everything they do. They are also incredibly skilled at ensuring the trek is not only safe and enjoyable but also educational. They provide fascinating insights into gorilla behavior, the challenges of conservation, and the history of the park. The guides work closely with the Uganda Wildlife Authority (UWA) to ensure that the trekking experience is conducted responsibly, with an emphasis on minimizing the impact on the gorillas and their environment.
Transport
We did not have to walk far to see the gorillas!
Ride 4  a Woman Biking Community Tour
Ride 4 a Woman Biking Community Tour
Bwindi Impenetrable National Park

We ended up not doing this activity and did a Batwa cultural tour instead which was fantastic!

Half Day Game Drive in Queen Elizabeth National Park
Half Day Game Drive in Queen Elizabeth National Park
Queen Elizabeth National Park

We saw a leopard! Fred and Steven did a great job

Quality of Experience
Guides, Drivers and Staff
Transport
Kazinga Channel Water Safari
Kazinga Channel Water Safari
Queen Elizabeth National Park

Tons of Hippos!

Quality of Experience
Guides, Drivers and Staff
Transport
Ascend to Sine hut
Ascend to Sine hut
Rwenzori National Park

Rwenzori Trekking is an extraordinary adventure that takes you deep into the heart of the Rwenzori Mountains, one of the most stunning and unique ranges in Africa. Known as the "Mountains of the Moon," the Rwenzoris offer a challenging, rewarding, and truly immersive trekking experience, surrounded by breathtaking landscapes, diverse ecosystems, and remarkable wildlife.

Quality of Experience
The diversity of landscapes on the Rwenzori trek is nothing short of spectacular. From lush rainforests filled with towering trees and wildlife to alpine meadows dotted with giant lobelias, to rugged glacier-covered peaks, the scenery changes dramatically as you ascend. The mix of ecosystems means you’ll be surrounded by a variety of plant species, from colorful wildflowers to giant mosses, which add to the magic of the trek.
Guides, Drivers and Staff
The guides and porters are crucial to making the trek enjoyable and safe. The local guides are incredibly knowledgeable, with a deep understanding of the Rwenzori ecosystem, the flora, and the fauna. Their insight into the region’s history, culture, and natural environment adds a fascinating layer to the trek. They’re also experts in navigating the challenging terrain and are there to ensure your safety and success. The porters, who carry your gear and help with the climb, are both friendly and essential to the experience. Their unwavering support makes the trek more manageable, and their sense of camaraderie creates a warm, community atmosphere.
Transport
Half day Chimpanzee Trekking
Half day Chimpanzee Trekking
Rwanda

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience. Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda. The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat. The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for. The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Quality of Experience
Kibale National Park is a UNESCO-accredited site, and much of the revenue generated from tourism goes toward conservation and community outreach programs. The experience helps support the protection of these endangered primates while contributing to the economic development of the surrounding communities. It’s clear that the staff and guides are deeply committed to conservation, and this adds an enriching layer to the experience.
Guides, Drivers and Staff
The guides who lead the trekking are an integral part of the experience. With years of training and firsthand experience, they have a deep understanding of the park's ecology and the behavior of chimpanzees. Their enthusiasm and passion for wildlife conservation make the trek not just educational, but also engaging and memorable.
Transport
Very organized
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Sep 01, 2025
Dear Charis, Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda! We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you. It’s wonderful that you were able to connect so... Read more

Dear Charis,

Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda!

We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you.

It’s wonderful that you were able to connect so deeply with the places and people you encountered, and your advice for fellow travelers will certainly inspire others to follow in your adventurous footsteps.

Thank you again for your trust and your energy throughout the planning process. It’s been a real pleasure working with you both. I hope we’ll stay in touch and that we can welcome you back to East Africa in the future for more unforgettable experiences.

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