Aurora and more, Iceland - Jan 13 - Jan 16, 2017
Chris was incredibly responsive and helpful. Great trip, great planning, and great follow-through.
We asked a lot of questions and he patiently got responses to all, and he helped us resolve a dispute that was not of his making.
Quito & surroundings exploration, Ecuador - Jan 7 - Jan 15, 2017
I've had the best travel experience with kimkim ever. The trip was extremely well planned and thoughtful, I'd definitely recommend this trip to everyone.
David, our local specialist, took great care of us and the attention to details were impeccable. I felt very safe and taken care of the entire trip.
Cartagena, tayrona, purace national park, Colombia - Dec 21 - Jan 4, 2017
Katherine worked very hard on our behalf, especially given the short time frame in which we were planning. She also was great while we were in country and got sick and had to revise parts of our trip. She was always available to help re-adjust. There were two of the lodging options that were disappointing. Cartagena, Tayrona and Silvia were the highlights of the trip for me.
Jordan, Jordan - Jan 11 - Jan 13, 2017
All went well and as described. We had a great time and would recommend the Kempinski Hotel at the Dead Sea. The Movenpick at Petra was very well located and the service great in both. Our guide Mansour Mansour had our visa organised n collected us from the airport n took care of everything for our whole trip. Lovely and informative man. Our guide at Petra, Neal Hamadeen, was very knowledgeable and passionate about Petra. We decided to go to the Monastery so he charged us 50 JD extra. We were... read more
Get lost in nature, Iceland - Dec 17 - Dec 21, 2016
I admire your professionalism and the attention, was amazing in trusting you guys our trip.
Tour of amman, mount nebo, petra, wadi rum , Jordan - Dec 28 - Jan 4, 2017
Our guide Ali was excellent. Lots of knowledge and we enjoyed his company
Matt was very good advising us the best way to make the most of our time in Jordan
Snaefellsnes peninsula, nye in reykjavik, golden circle, south coast, Iceland - Dec 29 - Jan 4, 2017
Everything was pretty great about our trip. Details were well drawn up and explained a lot of sites to see on the way as we drove. All very well done.
Only thing that was any sort of a snag was that our Waterfall Ice Cave tour that we booked for Jan 3rd at 10:30am apparently was transferred.... to another tour service without telling me? So as we showed up at 10:15 to the meeting area for our 10:30am tour - with my ticket saying 'paid in full' to Arctic Adventures (whom I had... read more
Jordan quick trip, Jordan - Dec 30 - Jan 1, 2017
Both our guide and driver were excellent. The major disappointment was the Al Capitan camp. The room lacked heating and the hot water was luke warm. We did not feel it was up to the standard we were expecting. I got a cold due to the coldness.
Trekking over christmas at the edge of kathmandu, Nepal - Dec 26 - Dec 28, 2016
hi there: Our guide and porters were excellent! The first night accommodation was 1 star and that's being generous. I was under the impression that it was going to be a 3 star. Apparently our family of 7 cost $20 USD total to stay there, which is no surprise, as camping would have been more glamorous. I don't know why the tour company went so cheap on us, obviously to save money, but it wasn't fair, given we weren't told we were going to be in a 1 star of less, and if I had known this, I... read more
Nature and wildlife tour, Nepal - Nov 19 - Nov 30, 2016
The organization was superb. We do these kind of trips a lot and I can honestly say that we have never had one as well organized as this one. At every step, the drivers or guides were always ready for us and every aspect happened like clockwork. We live in Germany where you expect that kind of organization, but to enjoy it in Nepal hardly seemed possible. Our congratulations on a job well done! Also, the guides were all fantastic - friendly and knowledgeable. Most national parks in the world... read more
Northern lights, Iceland - Dec 3 - Dec 10, 2016
Overall the trip was fantastic. While I think that it was near perfect, the number of things that were on our itinerary were too many and the number of daylight hours were just not enough.
I think that Chris could have been more clear advising us about the short daylight hours. (I too claim responsibility for not delving further into this) but otherwise Chris did a great job. He was accessible and was quick to respond to any questions before and during the trip. He offered a number of suggestions based on our first discussion.
40th birthday shortbreak, Iceland - Dec 16 - Dec 18, 2016
So we are on our return now from our wonderful yet short trip. Nothing but praise and recommendation for the service and itinerary drawn together here. Thank you so much for the clear communication, ease of service, thoughtfulness and assistance. Everything went so well and with ease. My husband has really enjoyed his birthday surprise.
We were very pleased with the Northern Lights Tour by Amazing Tours. So much better than the mini-bus Tours on offer everywhere else. The guys we had... read more
Petra/wadi rum tour, Jordan - Nov 22 - Nov 26, 2016
I really appreciate this service and the help Matt Loveland provided. A couple things could help improve the process.
1) This is the first time I tried kimkim, I really like the idea and hope to see it grow. It really lends it self to setting up last minute plans. So with that in mind, it did take a while (2 days) to get an initial response. We were just about to make other plans when we finally heard back.
2) Some kind of printable confirmation to show to people when we arrive... read more
Colombia overview, Colombia - Dec 4 - Dec 11, 2016
Nathalie was fantastic in helping me plan my trip in such short notice (4 days prior to travel). All of my accommodations were in the heart of each city, and had an authentic local feel to them (Just what I asked for). Nathalie also sent me plenty of restaurant recommendations, and additional activities we could take advantage of on our free time. She kept in touch with me throughout the trip and she went above and beyond to quickly resolve a minor issue I had.
Overall great, despite one of... read more
View mt everest, Nepal - Nov 30 - Dec 6, 2016
Raj was extremely helpful from the very first day. He was very approachable. He was also very hospitable after we arrived in Nepal. We thoroughly enjoyed every aspect of our trip and will definitely be recommending both Raj (Social Tours) and Kimkim to future travellers.
Manaslu circuit trek, Nepal - Nov 13 - Nov 25, 2016
Took great care in ensuring everything went smoothly
Ghorepani poonhill trek, Nepal - Nov 19 - Nov 26, 2016
We have been home for about one and a half weeks now. We are really happy with how our trip went. The views were stunning and I think that both me and Victor would like to return someday for a longer trek. Thank you for all the help. It would have been some much harder to do without you two.
Ngima and our guide Lhakpa were great and everything just worked.
Japan trip | 2016, Japan - Nov 15 - Nov 24, 2016
We had a great trip! It made planning easier as we could focus more on what we wanted to see and less about what hotels to stay in. One of the hotels in particular, the ryokan in Kinugawa, was definitely not something we would have chosen ourselves and was a highlight of the trip.
One of things that could have been improved would have been a clearer picture of how the process worked. It wasn't clear when hotels would be booked, when final payment would be required, and expectations of what... read more
Caitlin and griffin’s week in nepal, Nepal - Nov 20 - Nov 26, 2016
The group chat option made planning very easy for everyone to be involved in real time, and Alex and Amanda were both always immediately responsive.
Amanda was wonderful during the planning process in making suggestions, fulfilling our requests, and providing insight and advice on the local area. Again, she was also always available to us prior to the trip, and she made a point of seeing us three times when we were actually in Kathmandu, which was totally above and beyond what she needed to do and very much appreciated.
First trip to nepal, Nepal - Nov 8 - Nov 18, 2016
We had soooo much fun and learnt a lot so it might just be that these are things we know for next time but a heads up about the timing between getting to Pokhara and actually starting the trek would have bee nice, just to allow us to maybe leave more stuff behind. Then again we too way too much for the whole trip so will definitely do that better next time.
Amanda we immensely helpful and just so nice as well. She tried to accommodate all our requests and we felt very safe in her hands
Three passes trek nepal, Nepal - Nov 1 - Nov 17, 2016
I was grateful to have found a resource like Kimkim to go to. I was overwhelmed trying to find a reliable tour company in Nepal and having your recommendation took all the guess work out and that was really awesome.
Ngima was extremely responsive right from the start and was actively monitoring how our trip was going throughout. We got an excellent pre trip catch up and post trip meeting.
Raylene and friends custom tour of nepal , Nepal - Nov 5 - Nov 11, 2016
Our trip was near perfect and we had a wonderful time.
Our only hiccup was the trek. We understood that we would just meander through the hills slowly rising, whereas this was not the case.
Amanda was really helpful and answered our questions promptly with lots of detail.
Great to have someone with first hand knowledge.
Our only suggestion would be that she does the treks as we were told there was only a few steps. Debbie's had a knee replacement so she was quite concerned about there being steps.
Active 8 day adventure on snaefellsnes peninsula and south coast, Iceland - Nov 6 - Nov 15, 2016
Only reason I went with not perfect was a couple of days didnt seem busy enough. But given the last minute nature of the trip, Harpa was Awesome!!!
5 day south coast adventure, Iceland - Nov 8 - Nov 13, 2016
The tour guide Begga was super nice , on time, and we always felt felt and comfortable with her.
A few things that could have been done better:
1- it would have been nice to have received a detailed itinerary before getting there (we had a 5 line itinerary before the trip).
2- more information (geography, history) about the places we were seeing/visiting
Kristin helped organize the trip and all that we decided to do, we did it.
Grimsborgir was pretty desolated so we would have... read more
Khopra ridge trek, Nepal - Oct 27 - Nov 8, 2016
This was my first trip to Nepal, and my first trekking experience. Ngima and his staff took care of all the details. We were greeted on arrival in Nepal, which made us feel welcome and warm. In our initial meeting, we were introduced to Lhakpa, our guide for our 7 day trek. Lhakpa was a great guide. He was very patient and flexible. He was able to tailor our trek as we went according to our needs and abilities. After our trek, we decided we wanted to add an Everest mountain flight to... read more
6 days of trekking and culture, Nepal - Nov 1 - Nov 6, 2016
I had to follow up a pick up time and itinerary several times. The first guide was late, thought I was being transferred to a different hotel, because he had his bike we walked for a decent while before being able to get a taxi which would take us and the bike.
The cycle tour was quite good. But the ending was disappointing being a festival there was no pizza and a drink. We found a place to have a drink and I was left to pay for my own taxi back to the hotel.
The following day the... read more
Family trip to nepal - ktm, trekking and chitwan, Nepal - Oct 23 - Nov 5, 2016
Social Tours couldn't have been better - we'd recommend them to anyone. They pulled together a fantastic trip and were very accommodating of requests we made whilst out there. The guides were great, too.
Pikey peak, Nepal - Oct 29 - Nov 3, 2016
I have just returned from a 6 days Pikey Peak tour with Nepal Myth and Mountain Trails. HIGHLY recommended tour company! Very organized and professional company. The owner of the company, Ngima is very passionate and concerned about making the guest's experience a memorable one. My guide, Pembac did a great job giving me a lot of interesting information about mountain trails and culture of Nepalese people. These guys absolutely exceeded our expectations in every way. Thank you Nepal Myth and Mountain Trails!
Mini iceland exploration, Iceland - Oct 8 - Oct 12, 2016
This was a very well planned trip. We really enjoyed the first night in Egilsstadir as well as the road trip to Vik. We wish we'd ha done extra day to do a bit more hiking as we ended up spending extra time in Vik.
Joost helped with every single step of this trip and was amazing with returning emails. The one time I reached out on the first day of the trip we received a quick response from one of his team members. Fantastic service!!
Manaslu circuit trek, Nepal - Oct 14 - Nov 1, 2016
Really outstanding local agent, guide and porter and wonderful experience overall. The only thing that could have been better is for the route to start in Soti Kola and end in Dharapani because the itinerary as is included 2.5 days of walking on roads with jeeps whizzing by. By cutting these 2.5 days on the roads you could add a couple days exploring up high and keep to the same overall 16 day length. I don't blame the Nepalese for wanting more roads but I don't want to trek on them. Make... read more
Manaslu circuit trek, Nepal - Sep 29 - Oct 17, 2016
The trip was great, and the track is outstanding. At the last night, we had a taste what annapurna circuit would be like. The land space looked amazing also but far too many other trackers and quite touristy. Happy with the choice of manaslu. The organisation regarding transport and accommodation were good, it is easi r to have your private transports Than going on the public bus and avoid the walking in on the first day to soti kola. As the days went on, we trusted more the guide and the... read more
Manaslu and the tsum valley, Nepal - Oct 2 - Oct 22, 2016
Early notice that Tsum valley was closed eas very helpful, so that we had the right passes to go to Nar-Phu. Guide was excellent, very attentive, spoke fluent English, and accommodated our changes tho the itinerary.
Really responsive to our pre-trip questions and the face tho face meetings were also really helpful.
Khopra danda trek, Nepal - Oct 9 - Oct 19, 2016
I guess my two suggestions would be: 1. You don't necessarily have to spend the night in Hile, especially when you have a car arranged to pick you up there. I guess for those that have a tighter schedule. 2. When you do stay overnight in Hile just as we did, in hindsight we would have had no problem to walk the next day to Biretanthi. I mean the car was perfect and we had I think the best driver of the whole of Nepal, yet it feels a bit like we bother the villagers and trekkers that did walk... read more
Ghorepani trek, Nepal - Oct 7 - Oct 11, 2016
Very satisfied with all aspects of the trip, from planning through to the final goodbyes to our guides.
Friendly and helpful and more - which other operator would invite us to a local bar and then buy is a drink? Wonderful person!
Manaslu circuit trek, Nepal - Sep 6 - Oct 1, 2016
Very easy to book, great system to ask questions and get answers. The system flows creating a great overall experience.
Mads and team were fantastic and made us feel taken care of from start to finish. We had obstacles come up which required adjusting our itinerary , Mads and team were able to accommodate and offer alternative recommendations that fit what we wanted.
Highlights of croatia from zagreb to dubrovnik - one week itinerary , Croatia - Sep 21 - Oct 1, 2016
Podestine was a little far from town and accommodations of room were not great i.e. Sheet for blanket, shower did not drain, however Lara at the desk was amazing! Sailing trip did not have much time for swimming and snorkeling, majority was sitting on the boat, skipper was nice but would not recommend. Plitvice was amazing as well as accomadations, Dubrovnik is beautiful and Zagreb did not disappoint!
Tom's 5-day trip to iceland, Iceland - Sep 15 - Sep 19, 2016
We thoroughly enjoyed the trip and appreciated the recommendations for restaurants and hotels. We don't usually use a travel agent, but for Iceland it was hard to know what to fit in for a quick 5 day trip, and Bjorn was great. Very easy to work with and responsive to our requests. He not only arranged airport transfers, he also set up a ride to the rental car, made sure we had a gps loaded with key spots, and gave us a phone to use with his contact info as well as all the other information we needed.
Khopra danda community trek, Nepal - Sep 1 - Sep 10, 2016
I was well taken care of the whole time! Thanks guys for planning this trip for me and getting me where I needed to go! The hotel at the end of my trek was amazing!! Thanks again:)
4 day iceland exploration, Iceland - Aug 13 - Aug 22, 2016
What I appreciated most was how was easy it was to organize and book. When we received the itinerary it was reasonably priced especially when compared to what I saw when I initially tried to book the trip on my own.
I was booking this trip rather late and I turned to KimKim because I was discovering that a number of the hotels I was interested in were sold out. Bjorn was able to get us a reduced rate with view rooms at a beautiful new hotel. He also found us a great "guest house". The... read more
Croatia - dubrovnik to split, Croatia - Aug 15 - Aug 22, 2016
We would have liked to have a more in-depth conversation about the hotels and specifically the rooms that were going to be booked for the trip. In the end it worked our fine, but we were a little surprised when we got to the first hotel and would have considered spending more for a view or added amenity.
The biggest disappointment was a disconnect from our expectations of what KimKim offered when working with a local expert and what the final itinerary contained. We were expecting the... read more
Family adventure in croatia, Croatia - Aug 9 - Aug 23, 2016
It was perfectly organized and executed. Looking back I would have done one part differently, but it was really amazing to see that hotels were informed, transports by taxi or ship waiting when needed.
Was very engaged even throughout the vacation open for additional questions
Stockholm trip, Sweden - Jul 9 - Jul 17, 2016
My experience was wonderful. From helping with itineraries to restaurants, the service was great, even for cities that weren't necessarily advertised. I liked the personal experience with someone responding to my every question. Planning trips can sometimes take forever for me and consume my days, but Michelle allowed me to release that pressure.
It would have been great if in the planning phases, kimkim was able to tell me a route of a few cities to visit and the attraction of each. If I... read more
Honeymoon in croatia, Croatia - Jul 3 - Jul 15, 2016
kimkim booked us a perfect honeymoon in Croatia. They found the best accommodations, transportation and activity ideas based on our preferences.
Things I liked:
- how easy it is to book a quality trip vs. doing our own research
- the route through Croatia was perfect
- chat communication vs. having to talk to someone by phone, although the back and forth would have been easier via email, instead of having to sign in each time to respond to a comment
- the full itinerary. we referred to it... read more
Private ghorepani / poon hill trek, Nepal - Jun 26 - Jul 3, 2016
She was very patient in addressing some of my concerns. It was nice that prior to my trip the team at KimKim reminded me about some of the small details such as visa application, which i had completely forgotten.
Everest region monsoon trek, Nepal - Jul 6 - Jul 22, 2016
Kimkim made this such an easy trip to book. I could log into kimkim and ask questions about anything and everything whenever they came to mind. Things related to trekking or Nepal in general. Kimkim would respond within 24 hours with great information. They were attentive to catering the trekking to what I wanted to do and see, kimkim worked with my budget and time frame to make sure I was getting the best deal possible.
Raj and everyone at social tours was super welcoming! They went out of... read more
Everest three passes trek, Nepal - Jul 5 - Jul 23, 2016
Very professional agency, the guide was a very nice person, also the porter. Since my arriving they always were in contact with me, also the days I didn't plan with their agency. I definitely recommend Ngima's agency
3-day kathmandu valley tour, Nepal - Jul 9 - Jul 15, 2016
Day 1: really great. Nice walk up to a very cool hotel. Got away from the city and really got a feel for the country side.
Day 2: hike back down to Bhaktapur was ok. The second half of the hike was on a main road with lots of traffic, so not that enjoyable. I would have been better if we could have walked in more rural setting like the day before. We ended up catching a bus to get to the hotel. The hotel was noisy, and not very modern bathroom. I would have changed the... read more
6-day cultural tour kathmandu - pokhara, Nepal - Jul 1 - Jul 6, 2016
Namaste to all at Social Tours,
Thank you very much for all doing your best on this very special trip. My cousins and I are leaving Nepal with the highest opinion of its people due to your infallible attentions, flexibility and enthusiasm.
All of our tour guides were extremely nice and helpful.
We will do our best to recommend your services and hope to be back in the future
Raj was amazing.
We didn't get to meet him while we were there but we was incredibly helpful throughout the whole planning process and left us in very good hands!
Korcula wine & cycling tour, Croatia - Jun 25 - Jun 25, 2016
Michelle was an absolute dream to work with, I tend to be very indecisive and she really helped me and my husband plan a wonderful trip. She gave great recommendations of places to eat, things not to miss and was even able to schedule a wine and cycling tour for us when it wasn't originally available. A few minor things could have been different but really did not impact our trip at all.
Our cycling tour with John was one of our favorite parts of the trip, he was an absolute joy to spend... read more
Meghan's jomsom trek, Nepal - Jun 9 - Jun 14, 2016
The trip was fantastic! The only changes I would make would be to do a longer trip in the future :)
Khopra danda community trek, Nepal - May 21 - Jun 1, 2016
Had a wonderful experience. The trip was everything we could have asked for.
Ghorepani / poonhill + tibet tour, Nepal - May 3 - May 17, 2016
The team at KimKim perfectly tailored our trip, and were very patient as me made numerous changes during the planning process. They were able to find a perfect mix of cultural and hiking interests that suited the interest of my father and I. It was great to be able to chat with people that were very experienced with the hikes and sites themselves which allowed for us to view the REAL Nepal and Tibet.
Ngima was very helpful during our trip. He was on-time for every touch-point and meeting,... read more
Family trip to kauai, Hawaii - Apr 2 - Apr 10, 2016
Thx to Kimkim my family had a great vacation. I was tasked to organise the family trip :-)
As I had never been to Hawaii I didn’t know where to start. Finding the right island, the right area and right accomodation for the needs of my family helped us to enjoy it.
Kimkim helps you find hidden gems. Well done guys. Count on me to spread the word.
Tanguy - an evangelist :-)
Got more than I could hope for.
Custom family trek, Nepal - Apr 11 - Apr 16, 2016
Sherpas were extremely kind, patient and helpful. Trail was perfectly adapted for our group age (family travelers). The view and landscape was stunning. Teahouses were welcoming and friendly.
Reactive, helpful and super professional. Before traveling, Mads exactly understood our needs and expectations, and suggested the best trek for our family. On site, we had weather condition that needed our trek to be changed. It was rescheduled and re-planned for us to enjoy as much as possible without... read more
Manaslu circuit trek , Nepal - Mar 23 - Apr 6, 2016
Overall the trip was very good. The trek was great, the choice of towns to stay, and the overall experience was very good.
The only thing I can think that could be improved was the handoff from kimkim to the agency doing the trek (i.e. magical nepal with the guide). It wasn't entirely clear to me who was responsible for what at first. But honestly this is a small thing, as I said overall things were great.
Manaslu circuit trek, Nepal - Mar 14 - Apr 2, 2016
Some confusion between Kim kim, ManasIu Circuit trek and Magical Nepal and who I was actually dealing with - need to be made as a clear distinction which agency is doing what. Also I didn't receive any it in art etc until I asked as Magical Nepal assumed Kim kim had given it to me
I'm not sure what exactly Richard does. Alex was awesome bit Richard seemed to only be a connection between Alex and Pradeep . Also l spent a week waiting to see if he could match my dates with other hikers. At... read more
Incredible nepal journey, Nepal - Mar 13 - Mar 25, 2016
Loved planning the trip working closely with my expert - she answered so many questions and really helped me solidify our perfect itinerary
Kim went above and beyond to make our trip amazing - she arranged special anniversary gifts at check-in, had staff pick us up and take us to the airport and she even included us in a pre-trek dinner with her Upper Mustang group - so fun to feel like you have a local friend.
Khopra danda trek, Nepal - Mar 19 - Mar 28, 2016
The organisation of the trip was fabulous. Ngima is an extremely warm hearted person and went out of his way to make sure we are enjoying the trip to the maximum.
Mauna kea beach hotel, Hawaii - Mar 24 - Mar 27, 2016
Michele was really great to work with. She was super friendly but also prompt and professional. She made the effort to understand my needs before making recommendations and quickly adapted as new information was given. I would have loved for her recommendations to have more insights and reason behinds them. It wasn't always clear if she was giving me a list of options or making a personalized recommendation. Overall, she was very helpful and I would work with her again!
Khopra danda trek, Nepal - Mar 3 - Mar 11, 2016
Did a great job booking a trekking tour on very short notice. Everything went very smoothly and Alex and Raj were very responsive. In hindsight, I would have appreciated a more detailed price breakdown, but I didn't think to ask for that while booking.
Social Tours did a great job of getting me settled into my hotel in Kathmandu, and the trekking guide that they had hired did a wonderful job of making sure I was safe and that all my needs were taken care of during the trek.
Family trip to hawaii, Hawaii
I used kimkim for a family trip to Hawaii. Kimkim was particularly useful to help me cut through the noise and get the information I needed. Most importantly, they saved me a lot time in my planning process.