Kimkim Trip Reviews

4.8
Based on 10,451 ratings
Read 10,451 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Vietnam Trip (Hanoi, Sapa, Ha Long Bay, Hoi An)
Vietnam | Nov 16 - Nov 24, 2023

Mackenzie
Mackenzie M.
Jollyville, TX | Reviewed on Dec 08, 2023
We will never go back to planning a trip without Kim Kim. Kim Kim exceeded our expectations and got us connected with a local travel agent to help us plan our dream vacation. Trang (the local travel agent) listened to our asks and made recommendations based on what we were looking to experience. No matter how many questions or changes we requested Trang provided answers and was never bother by our request. Trang went out of her way numerous times to provide us with multiple options based on... Read more

We will never go back to planning a trip without Kim Kim. Kim Kim exceeded our expectations and got us connected with a local travel agent to help us plan our dream vacation. Trang (the local travel agent) listened to our asks and made recommendations based on what we were looking to experience. No matter how many questions or changes we requested Trang provided answers and was never bother by our request. Trang went out of her way numerous times to provide us with multiple options based on what we wanted to experience, see, or eat. She explained pros and cons of each excursion and location we wanted to visit, and even made recommendations based on the weather during that time of the year. We did not have to worry about transportation, food, or safety as it was all planned by Trang. She was very quick at responding and there was no question off limits. She made this trip run smoothly and so memorable, from day 1 to the last day we left Vietnam.

I also planned a surprise engagement and worked with Trang directly to make sure my partner did not find out. She made sure that our hotel knew it was our birthday during the trip even though we never mentioned it. Again, she did all the little things, went above and beyond our asks, and was so knowledgeable! 1000% recommended working with Trang and Kim Kim. Thank you Trang!

Local specialist: Trang Thien

Emi - specialist
Argentina | Dec 1 - Dec 6, 2023

Huyen
Huyen C.
San Francisco, CA | Reviewed on Dec 08, 2023
Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough Read more

Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough

Hotel Reviews
Xelena Hotel & Suites
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Recoleta
Buenos Aires

Room and location was great. Breakfast was not very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cristina Estancia Classic
Cristina Estancia Classic
El Calafate
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Best part of the trip. The experience was truly unique and the guide was outsranding

Nativo Experience
Nativo Experience
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show and Dinner at Gala Tango
Tango Show and Dinner at Gala Tango
Buenos Aires

Great setting, staff was efficient and courteous. Very fun show and the food was surprisingly good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day City Tour - Private service with English speaking guide
Half day City Tour - Private service with English speaking guide
Buenos Aires

Lionel , our tour guide seemed very bored and rushed. We were hoping to see the cemetery but he told us there was no time

Quality of Experience
Guides, Drivers and Staff
Driver Fabio was great
Transport
Local specialist: Emilce Alonso

What an easy/breezy way to set up a trip!
Iceland | Sep 11 - Sep 22, 2023

Kim
Kim J.
Moab, UT | Reviewed on Dec 08, 2023
What an easy/breezy way to set up a new trip to literally anywhere. We spent 12 days exploring Iceland and I cannot imagine how difficult it would have been to set this trip up on my own. Our specialist, Duncan, helped us with every step of the way from hotels to vehicles to fun activities. I will be using KimKim again for sure for other countries and cannot recommend working with Duncan enough! Read more

What an easy/breezy way to set up a new trip to literally anywhere. We spent 12 days exploring Iceland and I cannot imagine how difficult it would have been to set this trip up on my own. Our specialist, Duncan, helped us with every step of the way from hotels to vehicles to fun activities. I will be using KimKim again for sure for other countries and cannot recommend working with Duncan enough!

Activity Review
Blue Lagoon
Iceland

Expensive but worth it. Very well set up and a great way to start (or end) an Iceland trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Dec 08, 2023

Thanks for the great review, Kim, I'm so glad you had a rewarding trip, with (mostly) good weather. It was a real pleasure working with you!

Mother/ Daughter Visit to Vietnam was a succe...
Vietnam | Nov 24 - Dec 3, 2023

Cori
Cori A.
Irvine, CA | Reviewed on Dec 08, 2023
Mother/ Daughter Visit to Vietnam was a success thanks to KimKim and Trang. Trang was extremely helpful from start to finish. Her prompt responses to questions and planning of our itinerary made the entire experience so seamless and easy. Trang made a few recommendations regarding our itinerary that really made our trip more enjoyable. Along our Journey, Trang checked in on us to see how things were going. We greatly appreciated her just reaching out. It was reassuring to know we had a... Read more

Mother/ Daughter Visit to Vietnam was a success thanks to KimKim and Trang.

Trang was extremely helpful from start to finish. Her prompt responses to questions and planning of our itinerary made the entire experience so seamless and easy. Trang made a few recommendations regarding our itinerary that really made our trip more enjoyable. Along our Journey, Trang checked in on us to see how things were going. We greatly appreciated her just reaching out. It was reassuring to know we had a resource for help if we needed it. We ended up getting a food illness during the very end of our trip. Trang and the Guide were very helpful in rearranging our plans and checking in on us to make sure we were okay,

We visited 3 areas in Vietnam and were greeted by 3 separate Guides in each location. All 3 Guides were professional, knowledgeable and flexible to our needs.

Highlights of our trip were the walking tour of Hanoi Old Quarter, Hoi A Visit to the Carpentry Village and the Ancient Town along with the Motorbike Tour in Ho Chi Minh with XO Tours.

Hotel Review
Peridot Grand Luxury Boutique Hotel
Hanoi

Great location in the Old Quarter. Rooms were comfortable and well appointed. The on site amenities were great. They had a great rooftop bar. The breakfast option had an excellent selection. The Staff here was friendly and super helpful!

Authenticity & Character
Loved the ambience of the hotel and the rooftop bar.
Location
Close to everything. Easy walk to Train Street, Night Market, Beer Street and all the Old Quarter.
Staff
Staff was friendly and greeted us warmly with a refreshment upon check in. Also assisted us with our luggage.
Cleanliness & Comfort
The rooms and property was clean and beautifully decorated!
Local specialist: Trang Thien

Incredible service and support
Argentina | Nov 16 - Dec 1, 2023

M
Molly R.
Boston, MA | Reviewed on Dec 08, 2023
Johanna and Kristy were both incredibly helpful and supportive through the entire planning process and the trip itself! We never felt alone, and had 24/7 support throughout the entire trip. We had an amazing trip filled with numerous activities in Patagonia. Thank you for creating the most special honeymoon for us!! Read more

Johanna and Kristy were both incredibly helpful and supportive through the entire planning process and the trip itself! We never felt alone, and had 24/7 support throughout the entire trip. We had an amazing trip filled with numerous activities in Patagonia. Thank you for creating the most special honeymoon for us!!

Hotel Reviews
Xelena Hotel & Suites
El Calafate, Santa Cruz
Authenticity & Character
Location
a bit far away from downtown, but they had a shuttle
Staff
Cleanliness & Comfort
Auberge du Vin, a Tribute Portfolio Hotel, Tupungato
Tupungato
Authenticity & Character
Location
way too far away! we felt stranded and had to take long rides to get anywhere
Staff
Cleanliness & Comfort
CasaSur Recoleta
Buenos Aires
Authenticity & Character
Location
Staff
Cleanliness & Comfort
one of our towels was dirty and they shut the water off for 5+ hours at one point
Activity Reviews
Guided “W” Trek 1/4 (camping)
Guided “W” Trek 1/4 (camping)
Chile

W Trek itself was amazing, but they had us doing not the entire W trek which was very frustrating! Therefore, we had to hike 17 miles on day 3 (rather than take the catamaran to the bus to the shuttle) to get to the last refugio! Overall, the trek was amazing though and we had a great time, just not great planning and we met several other people who were staying at different refugios so they hikes were better spaced out.

Quality of Experience
Food
Horseback riding
Horseback riding
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Minitrekking Ice Hike on Perito Moreno Glacier
Minitrekking Ice Hike on Perito Moreno Glacier
El Calafate
Quality of Experience
Food
no food included! make sure to tell folks to pack a lunch
Guides, Drivers and Staff
Transport
Rafting the Mendoza River
Rafting the Mendoza River
Mendoza
Quality of Experience
Guides, Drivers and Staff
Transport
A Wine tour of Valle de Uco
A Wine tour of Valle de Uco
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Johanna Fabian

A wonderful holiday! Thank you for everything!
Bhutan | Nov 11 - Nov 17, 2023

Daiana
Daiana V.
Switzerland | Reviewed on Dec 08, 2023
Mieke was fantastic in organising our trip. She was always punctual in her replies, kind and very helpful.
Our guide, although novice, was very friendly and willing.
The thing that left us most speechless was the Taktshang Goemba. Absolutely fantastic.
Thank you for a fantastic holiday! Read more

Mieke was fantastic in organising our trip. She was always punctual in her replies, kind and very helpful.
Our guide, although novice, was very friendly and willing.
The thing that left us most speechless was the Taktshang Goemba. Absolutely fantastic.

Thank you for a fantastic holiday!

Hotel Reviews
Tashi Namgay Resort
Paro

Very nice room, but the food was always cold and the quality of the food was low.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zhingkham Resort
Punakha

Very good hotel but the food was always cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhutan Suites
Thimphu

Very friendly staff, very spacious room and excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rinpung  Dzong & Ta Dzong  (Paro)
Rinpung Dzong & Ta Dzong (Paro)
Paro
Punakha - Chimi Lhakhang
Punakha - Chimi Lhakhang
Bhutan
Kyichu Lhakhang (Paro)
Kyichu Lhakhang (Paro)
Paro
Hike to Lungchutse Lhakhang from Dochu La pass
Hike to Lungchutse Lhakhang from Dochu La pass
Punakha
Prayer ceremony at local nunnery (Punakha)
Prayer ceremony at local nunnery (Punakha)
Bhutan
Punakha Dzong (Punakha)
Punakha Dzong (Punakha)
Punakha
Simthoka Dzong (Thimphu)
Simthoka Dzong (Thimphu)
Thimphu
Memorial Chorten (Thimphu)
Memorial Chorten (Thimphu)
Thimphu
Thimphu City Walk (Thimphu)
Thimphu City Walk (Thimphu)
Thimphu
Buddha Dordenma (Thimphu)
Buddha Dordenma (Thimphu)
Thimphu
Hike to Tigernest Monastery aka Taktshang Goemba (Paro)
Hike to Tigernest Monastery aka Taktshang Goemba (Paro)
Paro
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Dec 08, 2023

Dear Daiana, Thank you for your review and kind words and feedback. It was a pleasure organizing your trip for you, and you have been wonderful guests :)
On behalf of Wind Horse family, thank you for visiting Bhutan
Tashi Delek!
Mieke

A nicely catered and tailored vacation - great excursions
Costa Rica | Nov 11 - Nov 19, 2023

Traci
Traci V.
Seattle, WA | Reviewed on Dec 08, 2023
We initiated and finalized our travel planning with a woman who left KimKim before our travels began. Phil took over and was very responsive and helpful during our trip. One day we had to cancel our tour due to rain and he made all the calls immediately to obtain a reimbursement for us. We learned when we got to Costa Rica that mornings are best for tours but our original planner scheduled many tours in the afternoon - when you see less animals and are more likely to get rained on. That... Read more

We initiated and finalized our travel planning with a woman who left KimKim before our travels began. Phil took over and was very responsive and helpful during our trip. One day we had to cancel our tour due to rain and he made all the calls immediately to obtain a reimbursement for us. We learned when we got to Costa Rica that mornings are best for tours but our original planner scheduled many tours in the afternoon - when you see less animals and are more likely to get rained on. That was the type of insider travel coaching we were hoping to receive from KimKim when we decided to coordinate our travel plans - but apparently didn't get it. Had we worked with Phil from the get-go, it might have been a different story. Also - we traveled between several locations which on map don't seem that far away from one another and googlemaps indicated, for example, 100 miles. We assumed that it would be a 90-120 minute drive but it turned out to be nearly 300 because roads travel slow in Costa Rica. One day we were in a van traveling between locations for over six hours. This was unexpected and ate into vacation time for exploring, relaxing, and doing tours. Overall - we had a great trip, our accommodations were wonderful (and all had breakfast included which was great), and it was nice that everything was reserved and transportation was ready for us throughout our stay. Because we traveled to Costa Rica just before the busy season - almost all our tours were exclusive where we had the entire bus, boat, guide, or place to ourselves. We never felt rushed and really enjoyed the varied excursions that were arranged for us.

Local specialist: Phil Tardieu

Amazing trip thanks to the great planning / coordination from Jean Carlo and the KimKim team!
Costa Rica | Nov 30 - Dec 4, 2023

Stephen
Stephen L.
Newark, NJ | Reviewed on Dec 07, 2023
Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning... Read more

Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning process or the trip itself and will certainly recommend this service to anyone else planning to visit Costa Rica.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Dec 08, 2023

Dear Stephen, thank you for sharing your positive experience planning your Costa Rica trip. I'm thrilled that the customization met your expectations and that everything went seamlessly. Your satisfaction is our priority, and I'm glad we contributed to a stress-free and enjoyable journey. Your recommendation means a lot, and we'd be delighted to assist you or anyone you know in the future.

Pura Vida - Jean Carlo

I just wanted to say thank you to Angela for ...
Greece | Nov 28 - Dec 6, 2023

Melani
Melani P.
Gilroy, CA | Reviewed on Dec 08, 2023
I just wanted to say thank you to Angela for making indeed my birthday a memorable one for sure. Since the beginning looking up to see what to do in Greece and letting Angela know what I would like and to finally being there to experienced it. It definitely exceeded my expectations. Angela made sure and checked up on us the whole time we’re there making sure everything was okay; for that I really appreciate her for checking up on us. I was hesitant at 1st to book it to kimkim since I’ve never... Read more

I just wanted to say thank you to Angela for making indeed my birthday a memorable one for sure. Since the beginning looking up to see what to do in Greece and letting Angela know what I would like and to finally being there to experienced it. It definitely exceeded my expectations. Angela made sure and checked up on us the whole time we’re there making sure everything was okay; for that I really appreciate her for checking up on us. I was hesitant at 1st to book it to kimkim since I’ve never heard of it and now all my travel booking will be with Kimkim and I highly recommend Angela💙
Thank you again Angela😀

Hotel Reviews
Above Blue Suites Santorini
Santorini

Alex was very helpful and Paul from front desk

Authenticity & Character
View was amazing
Location
Staff
Alex
Cleanliness & Comfort
Rhenia’s Suites Santorini
Santorini

Location was great and Leyla was very attentive also

Authenticity & Character
View from the hotel is amazing also
Location
Close to everything in Oia
Staff
Leyla was very attentive and check up on us
Cleanliness & Comfort
COCO-MAT Athens BC
Athens

Staff were very friendly and attentive. Nick was very helpful. Breakfast was good also and staff. Roof top restaurant and view was amazing. I would stay here again.

Authenticity & Character
Location
So close to everything especially the Acropolis
Staff
Nick front desk/greeter
Cleanliness & Comfort
Especially staff from breakfast
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Dec 08, 2023

Melani, I am honestly thrilled to know that you had a memorable time here in Greece celebrating your birthday with your sister.
I am super happy being able to assist you with everything. 🙂

I would love to see you coming back soon and showing you lots of more amazing parts of Greece!

Safe travels!
Angela

Nothing but love for Pedro and Portugal
Portugal | Oct 19 - Oct 28, 2023

Tana
Tana T.
Apache Junction, AZ | Reviewed on Dec 07, 2023
In spite of it raining every day of our trip, Portugal was amazing! Our vacation, perfectly and expertly curated by Pedro, unfolded seamlessly from Lisbon to Cascais. Pedro's planning ensured a perfect balance of cultural immersion and personalized exploration. From the walking and tuktuk tours with Margarida and Guilherme, our tour guides, to the charming Fado dinner in Lisbon, the exclusive Douro Valley experience, and the beauty of Porto, every detail was thoughtfully orchestrated,... Read more

In spite of it raining every day of our trip, Portugal was amazing! Our vacation, perfectly and expertly curated by Pedro, unfolded seamlessly from Lisbon to Cascais. Pedro's planning ensured a perfect balance of cultural immersion and personalized exploration. From the walking and tuktuk tours with Margarida and Guilherme, our tour guides, to the charming Fado dinner in Lisbon, the exclusive Douro Valley experience, and the beauty of Porto, every detail was thoughtfully orchestrated, creating a stress-free and memorable adventure, complete with best in class drivers, like our favorite, Luis.

A noteworthy aspect of Pedro's exceptional service was his compassion and flexibility when unforeseen circumstances arose; I became ill during the trip. Pedro was quick to modify our itinerary to accommodate our needs. He provided a thoughtful excursion and paired us with another exceptional private driver, Ivo. This additional excursion allowed me to recover comfortably while ensuring the rest of my family continued to enjoy the sights. Pedro's understanding and empathetic approach made a bad situation more manageable, highlighting his commitment to ensuring every traveler's well-being and enjoyment.

The added excursion with Ivo was magical! More than a driver, he was kind, fun and very knowledgable. He provided a different perspective of the Duoro Valley, showing us the beauty of not only the valley's landscape, but the beauty of the local people. Ivo took us to a small restaurant in a small village where he introduced us owners Anabel and Ceasar, who also own a small, local winery. They were the most gracious hosts! Anabel fed us fresh bread with cheese and butter. You could taste the love. She, along with Cesar and Ivo, sat with us as they shared a bit of their family's story. After a walk through the village, we all crammed into the cab of Cesar's truck. He drove us to his winery where we were gifted a private tour. Back at the restaurant, we were showered with love and lots of wine. We ended our visit with a drink and a toast to new friendships. Our time with Ivo was by far the most memorable of our trip!

Pedro's attention to detail, commitment to unique experiences, and compassionate response to unexpected circumstances made our vacation in Portugal truly exceptional. We wholeheartedly recommend Pedro for his outstanding travel planning services, considering not just the trip's logistics but also the well-being of every traveler. Muito obrigado, Pedro! Your friends in the US - Taña, Alfonso, Nyah and Willie

Activity Reviews
Flavors of Lisbon an Immersive Culinary Journey through a Cooking Class
Flavors of Lisbon an Immersive Culinary Journey through a Cooking Class
Portugal

Such a fun experience! Delicious food, great company and Chef Paolo was the best!

Quality of Experience
Guides, Drivers and Staff
Discovering Belém's Charm on a Tuk-Tuk Ride
Discovering Belém's Charm on a Tuk-Tuk Ride
Lisbon

Guilherme, our tour guide was fantastic! I only gave 4 stars because many of the roads in Belem were closed due to a cycling event. I feel like we maybe missed out on some of the sights and didn't get to truly experience Belem. However, Guilherme navigated the detours with ease and a great attitude.

Quality of Experience
Many roads were closed. Prior knowledge of this may have dictated a different selection of experiences.
Guides, Drivers and Staff
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our tour guide, Margarida, was amazing! So knowledgeable and full of pride for her country.

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Intimate venue and breathtaking performances.

Quality of Experience
The powerful, heartfelt performances made Fado a truly remarkable experience.
Food
Local specialist: Pedro Luis

Nov. 2023 Argentina adventure
Argentina | Nov 10 - Nov 28, 2023

Paul
Paul P.
Canada | Reviewed on Dec 07, 2023
We had a great experience from the personalized and customized planning process, to the ongoing interaction leading up to the trip to ensure that all of our questions were answered, and the near perfect execution. All of the accommodations suited our style, except for perhaps in Ushuaia and Bariloche (which was a bit dated). The tours were excellent. The guides were very professional overall. The Vamoos app was extremely helpful to keep us on track since this was a long trip. A... Read more

We had a great experience from the personalized and customized planning process, to the ongoing interaction leading up to the trip to ensure that all of our questions were answered, and the near perfect execution. All of the accommodations suited our style, except for perhaps in Ushuaia and Bariloche (which was a bit dated). The tours were excellent. The guides were very professional overall. The Vamoos app was extremely helpful to keep us on track since this was a long trip. A learning for us, and perhaps for future clients, would be to explain in detail what some of the tours entailed, since we had scheduled a private tour that included 6-8 hours in a car. Fortunately we were able to amend this with the local guide. Overall it was a great experience, and we have recommended KimKim to many of our friends, and one of them has already booked their next trip through you! Thank you. Paul & Hélène

Hotel Review
Hostería América

The hotel was close to a busy road and the room was small with very limited breakfast.

Location
Local specialist: Matias Alemani

Veronika and kimkim are the BEST
Iceland | Sep 11 - Sep 21, 2023

Mike
Mike S.
Crosslake, MN | Reviewed on Dec 07, 2023
This was our first experience with kimkim and it was SPECTACULAR. Our specialist Veronika was an absolute gem. Communications were always timely and she made this trip! My wife and I both agreed this was the best trip we have ever experienced. Iceland itself is possibly the most beautiful place on earth. Our 11 days were filled with so many natural wonders that it was over in a blink of an eye. If you are considering going to Iceland, or using kimkim, please do it. We can not express... Read more

This was our first experience with kimkim and it was SPECTACULAR. Our specialist Veronika was an absolute gem. Communications were always timely and she made this trip! My wife and I both agreed this was the best trip we have ever experienced. Iceland itself is possibly the most beautiful place on earth. Our 11 days were filled with so many natural wonders that it was over in a blink of an eye. If you are considering going to Iceland, or using kimkim, please do it. We can not express our gratitude enough. This was the best trip we have been on...EVER.
Thank you Veronika and kimkim.

Planning in underway for our next kimkim adventure.

Mike & Ruth

Hotel Reviews
Hótel Kría
Vík

Newer modern hotel. Had good breakfast options. Easy access and very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava Apartments & Rooms
Akureyri

Very clean and quiet.

Authenticity & Character
Location
A little difficult to figure out parking but once we did no issue! Easy access to various attractions.
Staff
Cleanliness & Comfort
Hotel Hvammstangi Guesthouse
Hvammstangi

Nice clean stop. Nothing overly special but clean and comfortable, Even saw northern lights. Fun area to walk around before and after dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt

Great first night stop. Friendly informative staff. Excellent dinner and breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arnarstapi Cottages and Hotel
Arnarstapi

Super quaint cottages and they are settled along the coast great spot!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hallormsstadur
Egilsstadir

Have the wild game dinner. The venison and goose were amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Freyja Guesthouse and Suites
Reykjavik

Amazing location in the HEART of Reykjavik. Easy walk to great restaurants and shops!

Authenticity & Character
Loved the history of this building and location!
Location
Staff
Cleanliness & Comfort
Guesthouse Nýpugarðar
Hornafjördur

Loved this place. Owners are fantastic and the lamb was amazing. Great location...very private!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Krauma Spa
Krauma Spa
Iceland

Our first spa and wow I now see what the big deal is all about. So relaxing and peaceful!

Quality of Experience
Guides, Drivers and Staff
Transport
Icelandic Lava Show Reykjavik
Icelandic Lava Show Reykjavik
Iceland

Very interesting…worth doing if you have some extra time!

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

Do this at sunset…spectacular! The 7 step ritual was something I’ve never done before but wow was very relaxed and glad we did it. Even got northern lights afterwards!

Quality of Experience
Guides, Drivers and Staff
Transport
The Beer Spa
The Beer Spa
Iceland

You relax in a wooden vat of beer and drink beer 🍺. Yes I think life is complete!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave
Katla Ice Cave
Iceland

You walk on a glacier and ice cave. Seriously what else needs to be said😀

Quality of Experience
Guides, Drivers and Staff
Transport
Jökulsárlón  glacier lagoon amphibian boat tour
Jökulsárlón glacier lagoon amphibian boat tour
Iceland

The iceburgs are simply breathtaking. So cool to see them up close.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Whale Watching Tour
Iceland

So much fun seeing the humpback whales. Staff were all 1st rate

Quality of Experience
Guides, Drivers and Staff
Transport
Seaside Horse Ride
Seaside Horse Ride
Iceland

Highlight of our trip in Iceland the horses staff and the scenery were absolutely amazing. Thank you for a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Cave Explorer Tour
Lava Cave Explorer Tour
Iceland

This was super interesting a very awesome experience. Fascinating to learn and see how the lava created this amazing wonder.

Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Dec 07, 2023

Hello Mike and Ruth!

Thank you so much for your kind words! It was a pleasure to help you with planning this trip! I hope to meet you one day in Minnesota!

All the best for you guys!

Wishes,
Veronika

Patagonia visit
Patagonia | Nov 22 - Nov 27, 2023

George
George H.
Beverly, MA | Reviewed on Dec 07, 2023
Jimena did a great job sleuthing the various alternative ideas we wanted to consider and overall provided excellent guidance on how many places we should stay and how many days we should allot to each one. We were very happy with the trip and grateful to Jimena for her help in organizing it. Read more

Jimena did a great job sleuthing the various alternative ideas we wanted to consider and overall provided excellent guidance on how many places we should stay and how many days we should allot to each one. We were very happy with the trip and grateful to Jimena for her help in organizing it.

Hotel Review
Design Suites Calafate
El Calafate

Beautiful location and building, and the service was good with one big exception--the hotel restaurant's kitchen was extremely slow in fulfilling orders--a problem we have noticed has been noted by many other visitors. It might be that the kitchen and waiting staff are simply too small. Whatever the reason, we and others had to wait a frustratingly long time for lunch and dinner when we ordered off the menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jimena Pérez

Michael was great! We weren’t sure exactly wh...
Colombia | Nov 27 - Dec 2, 2023

K
Kelley k.
Newark, NJ | Reviewed on Dec 07, 2023
Michael was great! We weren’t sure exactly what we wanted to do, but we had things we had already done and he made it work from there. We need one change and he made it happen! Read more

Michael was great! We weren’t sure exactly what we wanted to do, but we had things we had already done and he made it work from there. We need one change and he made it happen!

Hotel Review
Senda Koguiwa
Santa Marta

Probably not their fault but the electricity kept going off. Otherwise, great place to stay!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 07, 2023

Dear Kel,
Thank you for your kind words and positive feedback. We're delighted that we could organize a great journey for you through Colombia. We look forward to your next visit!
Warm regards,
Michael and the Chaska Tours Team

I had an amazing trip! Rita did a good job
Portugal | Nov 17 - Nov 30, 2023

Bryan
Bryan B.
San Jose, CA | Reviewed on Dec 07, 2023
I had an amazing trip! Rita did a good job of booking exactly what I wanted, and it all worked out in the end. I specifically stated that I wanted Hilton hotels to take advantage of my Diamond status. She did what I asked and all of my Hilton hotels gave me free upgrades to incredible rooms. It only elevated the luxury that I requested. Starting from my pickup from the Lisbon airport. Marcus arrived to take me to my hotel. He was very nice (5-stars!) and got me to the hotel on time. He and... Read more

I had an amazing trip! Rita did a good job of booking exactly what I wanted, and it all worked out in the end. I specifically stated that I wanted Hilton hotels to take advantage of my Diamond status. She did what I asked and all of my Hilton hotels gave me free upgrades to incredible rooms. It only elevated the luxury that I requested.

Starting from my pickup from the Lisbon airport. Marcus arrived to take me to my hotel. He was very nice (5-stars!) and got me to the hotel on time. He and I had a wonderful chat; he was new to Portugal (from Brazil) and so he had a lot of insight as newer person living in Portugal. I was able to meet up that night with a local for a homemade dinner. This is a highlight of the trip. Sofia and Carlos were so nice and welcoming and I had a great night with them. I almost wish that could be done in other cities like Porto. The meal was bacalhau a Bras and it was so good! I thought about it days later.

My tour guide Filipa took me around lisbon, gave me my first taste of Ginjinha and Eduardino. It was a nice walk around the city. I also got an escorted tour to Sintra, Cascais and Estoril. Paulo Pires was my driver. We stopped at his wife's cafe for a little breakfast that was delicious, and from there the tour went well. I sat in the front seat with him and we just had a ball. He is a must use in the future for others. It was great to have a one-on-one guide so that things were at my own pace, including lunch.

Porto was great. My tour guide walked me around to all the great places I shouldn't miss. I walked that route she showed me two more days. I had the delicious francesinha with my friends I met up with who live in Porto. The Se Catedral Hilton was a lovely hotel. The room was great. I would like a screen on the window so I can open it without worry about bugs coming in. Otherwise everything was good. The staff remember me instantly, and the room service was great.

Driving was a panic for me initially, but it went well. Gave me a chance to see myself driving around the country. I want to do that again. I visited the Duoro Valley, and stayed in a winery with the food. Qunita do Tedo has a great restaurant. The serveres are very nice. The steak was so delicious I had to eat it twice.

I also visited Evora and had a great tour of a vineyard. I returned home with over 1,000 euros worth of wine.

This adventure was just what I wanted. Rita did such a good job. I recommended this to other, and I will likely be back to plan another trip. Please make sure I am made aware of the countries you support.

Hotel Reviews
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta do Tedo
Douro Valley
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sé Catedral Hotel Porto, Tapestry Collection By Hilton
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
DoubleTree by Hilton Lisbon - Fontana Park
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
From Porto to Douro Valley stopping in Amarante
From Porto to Douro Valley stopping in Amarante
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Tour and Tasting at Taylor’s Port Cellar
Tour and Tasting at Taylor’s Port Cellar
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Évora Food of the Gods Experience
Évora Food of the Gods Experience
Évora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion to Sintra, Cascais & Estoril
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner With a Local
Dinner With a Local
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano

Amazing trip! Rachel did a wonderful job help...
Brazil | Oct 19 - Nov 2, 2023

S
Susan C.
San Francisco, CA | Reviewed on Dec 06, 2023
Amazing trip! Rachel did a wonderful job helping us plan an extraordinary trip to Brazil, including Rio, Salvador and the Pantanal. The logistics were perfect -- everything went as planned. In Rio, we had to make some changes because of weather (rain and lack of visibility) and Rachel helped us adjust our trip plan and guides so that we had the Sugarloaf and Christ the Redeemer on the sunny, clear day. All of our hotels were well-located and very nice. The highlight of the trip was the... Read more

Amazing trip! Rachel did a wonderful job helping us plan an extraordinary trip to Brazil, including Rio, Salvador and the Pantanal. The logistics were perfect -- everything went as planned. In Rio, we had to make some changes because of weather (rain and lack of visibility) and Rachel helped us adjust our trip plan and guides so that we had the Sugarloaf and Christ the Redeemer on the sunny, clear day. All of our hotels were well-located and very nice.

The highlight of the trip was the Pantanal with incredible jaguar sitings every day and extraordinary birds. Our guide in the Pantanal, Julio, was wonderful.

Thank you!

Local specialist: Rachel Vita

Short but well planned outdoor adventure in Japan
Japan | Dec 1 - Dec 5, 2023

L
Leigha W.
West Sacramento, CA | Reviewed on Dec 06, 2023
Kate, the local specialist who helped me plan to trip, did a lovely job picking hotels that fit my specifications and finding guides for the different local adventures. She was very responsive to my questions and helped me make changes to the trip itinerary when it turned out the Kamikochi National Park was already closed for the winter. Amy, the local guide in Nagoya who hiked the Nakasendo Way with me, was truly amazing - I would HIGHLY recommend working with her for future travelers. The... Read more

Kate, the local specialist who helped me plan to trip, did a lovely job picking hotels that fit my specifications and finding guides for the different local adventures. She was very responsive to my questions and helped me make changes to the trip itinerary when it turned out the Kamikochi National Park was already closed for the winter. Amy, the local guide in Nagoya who hiked the Nakasendo Way with me, was truly amazing - I would HIGHLY recommend working with her for future travelers. The guide (Layla) and driver for a morning of sightseeing in Nikko area were timely and followed the itinerary.

Hotel Reviews
Nishitetsu Hotel Croom Nagoya

Grand hotel in great location in downtown Nagoya (10min walk from Nagoya station, main metro station in city). Beautiful views, clean, friendly staff. Breakfast buffet was unparalleled. Room was smaller (not as small as most Tokyo hotels though), but efficient and well appointed. Very nice onsen. I would definitely recommend to future travelers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Asunaro
Takayama

Amazing ryokan. Friendly staff who were aware of your personal preferences and spoke some English. Best onsen I visited in Japan. Many fun craft activities (paper making, soy bean grinding, coaster weaving) offered by staff. Beautiful, unique and extensive meals with local ingredients. Rooms were spacious with traditional ryokan set ups. Just be aware this hotel is in a very remote location, with a small village down the street with a few restaurants/shops - it was hard to see much without a car.

Authenticity & Character
Location
Very remote - but valuable if that is what you are looking for
Staff
Cleanliness & Comfort
Activity Review
Full day Tour by Private Car with Guide: Transfer from Takayama to Kamikochi National Park to Nagoya
Full day Tour by Private Car with Guide: Transfer from Takayama to Kamikochi National Park to Nagoya
Takayama

These activities are completely incorrect- Dec. 2 was taking metro from Nagoya to Magome to hike Nakasendo Way with guide Amy, which was truly amazing. I cannot say enough good things about Amy or the Nakasendo Way hike. Dec. 4 was a private car and driver around Nikko. That was definitely less amazing. I never went to Kamikochi because after I had put down the kimkim deposit the local guide told me the park was closed for the year. Review for Dec. 4 private car with guide around Nikko: Guide Layla sent me WhatsApp messages in advance, but never introduced herself, explained the itinerary or confirmed pick up location. Also, she never vocalized plans on the day of the trip either (I'm not sure if this was a cultural or personal issue). Trip was billed as a "full day tour", but in fact was only 2 hours of sightseeing and 2 hours of driving from my hotel. There was no discussion or inquest about getting food before dropping me off at 2pm. Also, the driver seemed very tired and I was a bit worried about his driving at the beginning of the trip. I am a very active person and thought there was supposed to be some hiking/walking on this day trip, but at most we spent 15min meandering around the lake. The most interactive part of the trip was walking around Toshogu Shrine.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kate Long
Kate
Kate Long
Local specialist in Paducah | Replied on Dec 08, 2023
Dear Leigha,
We are glad to hear that you had an amazing experience with our guide Amy on the Nakasendo :D
However, we apologize that due to weather conditions, we were unable to proceed with the originally planned visit to Kamikochi and engage in more hiking activities.
We have acknowledged your feedback about the issue with the Nikko guide. Thank you for providing your feedback, and we will strive to improve the quality of our guide services and itinerary planning. Additionally, we... Read more

Dear Leigha,
We are glad to hear that you had an amazing experience with our guide Amy on the Nakasendo :D
However, we apologize that due to weather conditions, we were unable to proceed with the originally planned visit to Kamikochi and engage in more hiking activities.

We have acknowledged your feedback about the issue with the Nikko guide. Thank you for providing your feedback, and we will strive to improve the quality of our guide services and itinerary planning.

Additionally, we appreciate your feedback on the hotels. We are glad to hear your genuine thoughts about the accommodations we arranged!

Thank you so much for your trust and support! We also greatly appreciate the time you took to provide an honest and comprehensive review. This is of great importance to us, and we will continuously enhance our services based on your feedback. Once again, thank you deeply!

All the best,
Kate : )

The trip was extraordinary thanks to Tasos and team
Greece | Jul 30 - Aug 14, 2023

Amy
Amy H.
Newark, NJ | Reviewed on Dec 06, 2023
The trip was extraordinary thanks to Tasos and his team really listening to what we wanted (and making recommendations for things we wouldn't even know about). We ticked off all the touristy spots my kids insisted on - but with Tasos' help did them at times and with tour guides that limited crowds and other headaches - and then we enjoyed really unique experiences I never would have found on my own. When we had hiccups (which is to be expected on a 16 day excursion across multiple locations... Read more

The trip was extraordinary thanks to Tasos and his team really listening to what we wanted (and making recommendations for things we wouldn't even know about). We ticked off all the touristy spots my kids insisted on - but with Tasos' help did them at times and with tour guides that limited crowds and other headaches - and then we enjoyed really unique experiences I never would have found on my own. When we had hiccups (which is to be expected on a 16 day excursion across multiple locations with a family of five) Tasos and team were immediately responsive and helped to resolve the issue. They were available 24x7 and extremely responsive the entire time. I have referred KimKim and Tasos specifically to several friends who want to go to Greece or Italy (and he was referred to me by a happy customer). That says it all.

Local specialist: Tasos Mylonas

Excellent experience! Local knowledge, customized itinerary, thoroughly enjoyed it
Colombia | Nov 17 - Nov 23, 2023

Julie
Julie M.
Flagami, FL | Reviewed on Dec 06, 2023
Michael was tremendously responsive and creative in putting together our trip to Colombia, very much last minute, and yet somehow incorporating everything that we wanted to explore - and more.
Thorough, professional, and knowledgeable, with the kind of advice that you knew was authentic and reliable. The accommodation was excellent, our guides were exceptional in their knowledge of, and passion for, Colombia. Our experience of this beautiful country was fantastic, and we would definitely...
Read more

Michael was tremendously responsive and creative in putting together our trip to Colombia, very much last minute, and yet somehow incorporating everything that we wanted to explore - and more.
Thorough, professional, and knowledgeable, with the kind of advice that you knew was authentic and reliable. The accommodation was excellent, our guides were exceptional in their knowledge of, and passion for, Colombia. Our experience of this beautiful country was fantastic, and we would definitely return! Thank you for the care you took in helping us craft our first visit to Colombia! Gracias!

Hotel Reviews
Rancho San Antonio

Perfect spot for couples or for a group of friends/family. Spectacular views, lovely meals, peace and quiet in the heart of the coffee region. The pool area was beautiful, the room was large with very comfortable bed, and there were plenty of spaces to chill out and relax, snooze, watch the birds. On-site massage was excellent. The hosts, Shanna and Jeff, were so kind and helpful, hospitable and genuine. Plenty to do in the surrounding area (Salento, Filandia, Cocora), and yet also wonderful to just sit and enjoy being on this beautiful property. Gracias!!

Authenticity & Character
Location
Peaceful, private, quiet - and yet close enough to Salento, Manizales, Perreira
Staff
The hosts, Shanna and Jeff, were so kind and helpful, hospitable and genuine
Cleanliness & Comfort
Super clean. Super comfortable beds.
Viga Vieja

OUTSTANDING. Carolina and Daniel have created an eco paradise, combining the rustic beauty of the area with luxurious touches and quirky character. LOVED it. Wish we could have stayed longer. A peaceful submersion into nature, whether watching the hummingbirds in the trees while relaxing in the plunge pool, or chilling in a hammock, or taking a walk around the beautiful grounds, all of it was magical. Loved the very comfortable bed, loved the outdoor (private) shower, loved the happy energy of our hosts and the delicious meals. Gracias!

Authenticity & Character
Clever and artistic use of recycled and re-purposed furniture, beautiful private layout
Location
In the heart of the coffee region, close to Manizales and yet peaceful and quiet
Staff
Friendly, caring, truly happy to host their guests
Cleanliness & Comfort
The BED! So comfortable.
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 06, 2023

Hi Julie,
Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience in the Coffee Region. It was a pleasure assisting you with your last-minute trip, and I'm delighted that everything exceeded your expectations. If you ever decide to return, I'd be more than happy to help plan your next adventure. ¡De nada y muchas gracias!
Best, Michael

Our Patagonia trip exceeded our expectations!
Patagonia | Nov 20 - Dec 2, 2023

Ellen
Ellen S.
Depew, NY | Reviewed on Dec 06, 2023
We thoroughly enjoyed our Patagonia trip in Chile and Argentina. Planning it beforehand was such a positive experience because Erin and Nara's responses were immediate and their advice so helpful. They were exceptional. There were many logistics on this trip because of the vastness of Patagonia and everything went very smoothly. Our activities and locations were nicely varied and we had a really good balance of scheduled and free time. Valparaiso was such an interesting city - we loved... Read more

We thoroughly enjoyed our Patagonia trip in Chile and Argentina. Planning it beforehand was such a positive experience because Erin and Nara's responses were immediate and their advice so helpful. They were exceptional. There were many logistics on this trip because of the vastness of Patagonia and everything went very smoothly. Our activities and locations were nicely varied and we had a really good balance of scheduled and free time. Valparaiso was such an interesting city - we loved the street art, the Hotel Fauna and especially our Chilean cooking class with Sebastian. One of the best days was the trip to Estancia La Peninsula outside Puerto Natales. There was horseback riding, barbeque, sheep sheering and just general good cheer - such a blast. Yurt "camping" at Patagonia Camp in Torres del Paine was a super high point. Our hikes were stunning, the facility beautiful and the staff superb. We were sad to leave. In El Calafate in Argentina, we liked the dining - great restaurants and food - and also the Hotel Kosten Aike. Seeing the Perito Moreno glacier so close was remarkable - a worthwhile day trip. Our day trip to Upsala Glacier and Estancia Cristina was OK but not outstanding - the weather was partially to blame for that. Overall, we were blown away by the beauty of Patagonia and appreciative of the great planning through Kimkim. It is a trip we will remember forever.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Dec 06, 2023

Thank you so much Ellen for your thoughtful and detailed feedback! I will be sure to let Seba know that you enjoyed the experience in Valparaiso as a highlight, he is such a fantastic and passionate guide.

It was so great to meet you and Richard here in Puerto Natales and wishing you two the very best!

Anyone who plans a future trip for Ellen is very lucky, her kindness is palpable (even via digital chat), and communication and ability to understand the dynamic quirks of the travel industry notable.