Kimkim Trip Reviews

4.8
Based on 21,648 ratings
Read 21,648 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

An Unforgettable Family Vacation to Italy — Thanks to Melanie R.!
Italy | Jun 16 - Jun 24, 2026

Stan
Stan Y.
Los Angeles, CA | Reviewed on Aug 21, 2026
We cannot say enough wonderful things about Melanie R. and the incredible job she did planning our family’s summer vacation to Italy. From our very first conversations, Melanie took the time to truly understand our family, our travel preferences, and what we wanted from this vacation. Because we were traveling with young children, it was especially important to us to experience the history, culture, and amazing food of Italy while also making the trip fun and memorable for our kids. Melanie... Read more

We cannot say enough wonderful things about Melanie R. and the incredible job she did planning our family’s summer vacation to Italy. From our very first conversations, Melanie took the time to truly understand our family, our travel preferences, and what we wanted from this vacation. Because we were traveling with young children, it was especially important to us to experience the history, culture, and amazing food of Italy while also making the trip fun and memorable for our kids. Melanie absolutely delivered.

Throughout the planning process, Melanie communicated with me regularly to make sure every detail was right. She took care of virtually everything—hotels, private drivers, exceptional tour guides, activities, restaurant recommendations, transportation, and all the logistics in between. What really stood out was how thoughtfully everything was selected. This never felt like a generic itinerary; it felt like a trip designed specifically for our family.

Our vacation began in Venice, where Melanie arranged a wonderful walking tour followed by a gondola ride through the canals. Our guide, Giovanni, was amazing. Both of our children absolutely adored him, and he became one of the most memorable parts of the entire vacation for them. We explored this beautiful city, experienced Venice from the canals, and enjoyed some incredible local food. It was a fantastic start to our trip.

From Venice, we traveled to Naples, which had been on my bucket list for a long time. Some of our favorite experiences of the entire vacation happened during this part of the trip.

One of the highlights was visiting a local farm near Sorrento, where our family participated in a mozzarella-making class. The owners of the farm then prepared an incredible farm-to-table lunch for us using local ingredients. Sitting together as a family, enjoying an amazing homemade meal while overlooking the farm, was one of those special experiences that we will remember for years.

We also did a local pizza and gelato-making class, which was another huge hit with the entire family. Not only was it a lot of fun, but we ended up having the best pizza of our entire trip—and the gelato was amazing too! We also visited Mount Vesuvius and the ruins of Pompeii, giving our children the opportunity to experience history firsthand in a way that was exciting and memorable.

We finished our vacation in Rome, where Melanie continued to strike the perfect balance between history and experiences that our children would enjoy. We had a private tour of the Colosseum, followed by a gladiator school experience that the kids absolutely loved. We also visited the Vatican and Sistine Chapel with another excellent private guide who made the experience both interesting and enjoyable for our family.

I wish I had the names of every guide and driver we had along the way so I could recognize each of them personally. Without exception, our guides and drivers were amazing. They were professional, knowledgeable, personable, and wonderful with our children. That consistency throughout a multi-city trip says a lot about Melanie and the quality of the people and vendors she works with. She made sure we were in excellent hands everywhere we went.

Just as importantly, Melanie’s service didn’t stop once our vacation began. She stayed in touch with us throughout the trip to make sure everything was going smoothly and that we were being well taken care of. Traveling internationally with children can be stressful, and having Melanie checking in and knowing she was there if we needed anything gave us tremendous peace of mind.

Looking back, what made this vacation so special was the combination of incredible destinations and experiences with how smoothly everything came together. Melanie handled the details and logistics so that we could simply enjoy Italy, spend time together, and make memories as a family.

I highly recommend Melanie R., especially to families traveling with children. She understands that a great family vacation needs to be enjoyable for the adults while also keeping the children engaged and excited, and she did an exceptional job creating that balance for us.

This was truly an amazing family vacation, and Melanie deserves so much of the credit for making it happen. We are already looking forward to working with her again to plan our next vacation to this region.

Thank you, Melanie, for taking such wonderful care of our family and for giving us a vacation we will remember for a lifetime!

Hotel Review
Palazzo Nainer
Roma

Wonderful Stay at Palazzo Nainer – Excellent Service and Location We had a wonderful stay at Palazzo Nainer during our family vacation in Italy and would highly recommend this hotel. The service was excellent throughout our stay. The staff was friendly, welcoming, attentive, and made us feel very well taken care of. The hotel itself was extremely clean and well maintained, which made our stay very comfortable. One of the highlights was the breakfast. The quality and taste of the food were excellent, with a great selection each morning, and the service was equally impressive. It was a wonderful way to start each day before heading out to explore Rome. The location was also ideal. We found it very convenient for sightseeing, dining, and experiencing the city, while still providing a comfortable place to return to after a full day of activities. Overall, we had an excellent experience at Palazzo Nainer. Between the outstanding service, cleanliness, delicious breakfast, and fantastic location, it was a great choice for our family’s stay in Rome. We would absolutely stay here again and highly recommend Palazzo Nainer to anyone visiting Rome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Colosseum tour and Gladiator experience
Private Colosseum tour and Gladiator experience
Rome

The Perfect Rome Experience for a Family with Kids! Our private Colosseum tour followed by Gladiator School was one of the most fun and memorable experiences of our family vacation in Italy. If you are visiting Rome with children, we highly recommend combining these two activities! Our Colosseum tour was excellent. Having a knowledgeable private guide made a huge difference, especially while traveling with kids. Our guide brought the history of the Colosseum and ancient Rome to life and helped us understand what it would have been like during the time of the gladiators. Seeing such an iconic historical site in person was incredible for our entire family. Following the Colosseum with Gladiator School was the perfect choice. After learning about gladiators and seeing where they actually fought, our kids had the opportunity to experience a little of that history themselves. They had an absolute blast! It was fun, interactive, and a great change of pace after sightseeing. What we loved most was how well the two experiences complemented each other. The Colosseum tour gave our children the history and context, while Gladiator School turned what they had just learned into a hands-on experience they could participate in and enjoy. For families traveling to Rome with children, this is a fantastic combination. It was educational without feeling like a history lesson, active and entertaining for the kids, and equally enjoyable for the adults. One of our favorite family experiences in Rome and a wonderful way to make ancient Roman history come alive for our children!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Family Vatican & Sistine Chapel Visit
Private Family Vatican & Sistine Chapel Visit
Rome

An Amazing Vatican and Sistine Chapel Experience with an Excellent Guide Our visit to the Vatican and Sistine Chapel was one of the highlights of our time in Rome and a truly memorable experience for our entire family. Our private guide was excellent—extremely knowledgeable, professional, personable, and engaging. There is so much history, art, and significance throughout the Vatican that it could easily feel overwhelming, but our guide did a wonderful job explaining everything in a way that was interesting and easy to understand. We were traveling with children, and we especially appreciated the guide's ability to keep the experience enjoyable and engaging for the whole family. Seeing the Vatican's incredible art, architecture, and history in person was remarkable, and entering the Sistine Chapel was an unforgettable experience. Having such a knowledgeable guide added so much context to what we were seeing and allowed us to appreciate the experience on a much deeper level. We highly recommend this tour, particularly for families visiting Rome. Having an excellent private guide made a tremendous difference and turned what could have simply been a sightseeing visit into a meaningful and memorable experience. A must-do while in Rome and an experience our family will remember for years to come!

Quality of Experience
Guides, Drivers and Staff
Transport
Mozzarella tour and tasting
Mozzarella tour and tasting
Italy

An Unforgettable Farm Experience in Sorrento This was easily one of the most memorable days of our entire family vacation in Italy. Combining a visit to the incredible ruins of Pompeii with an authentic farm experience near Sorrento was the perfect combination of history, culture, food, and family fun. We visited a beautiful local farm near Sorrento, and this ended up being one of our family's favorite experiences of the entire trip. We participated in a hands-on mozzarella-making class, which was both fun and educational. Our children especially enjoyed being involved in the process, and it gave all of us a much greater appreciation for how fresh mozzarella is traditionally made. The highlight, however, may have been the incredible farm-to-table lunch. The owners prepared a wonderful meal for us using fresh, local ingredients, and everything was absolutely delicious. Sitting together as a family, enjoying an authentic homemade Italian meal while overlooking the beautiful farm was one of those experiences that you simply don't forget. What made the visit especially memorable was how genuine and personal the entire experience felt. Rather than simply visiting another tourist attraction, we had an opportunity to experience a little piece of local Italian life, meet the people behind the food, learn something new together, and enjoy an amazing meal in a beautiful setting. For families traveling with children, we highly recommend this experience. The combination of exploring Pompeii, making fresh mozzarella, visiting the farm, and enjoying a delicious farm-to-table meal made for an exceptional day. One of the absolute highlights of our trip to Italy and a wonderful family memory that we will cherish for years to come!

Quality of Experience
Guides, Drivers and Staff
Transport
The Ruins of Pompeii & stop for lunch
The Ruins of Pompeii & stop for lunch
Italy

An Incredible Day at Pompeii and an Unforgettable Farm Experience in Sorrento This was easily one of the most memorable days of our entire family vacation in Italy. Combining a visit to the incredible ruins of Pompeii with an authentic farm experience near Sorrento was the perfect combination of history, culture, food, and family fun. Our visit to Pompeii was fascinating. Walking through the ancient ruins and seeing firsthand how people lived nearly 2,000 years ago was an incredible experience for both the adults and our children. It brought history to life in a way that simply cannot be experienced through books or pictures. After Pompeii, we visited a beautiful local farm near Sorrento, and this ended up being one of our family's favorite experiences of the entire trip. We participated in a hands-on mozzarella-making class, which was both fun and educational. Our children especially enjoyed being involved in the process, and it gave all of us a much greater appreciation for how fresh mozzarella is traditionally made. The highlight, however, may have been the incredible farm-to-table lunch. The owners prepared a wonderful meal for us using fresh, local ingredients, and everything was absolutely delicious. Sitting together as a family, enjoying an authentic homemade Italian meal while overlooking the beautiful farm was one of those experiences that you simply don't forget. What made the visit especially memorable was how genuine and personal the entire experience felt. Rather than simply visiting another tourist attraction, we had an opportunity to experience a little piece of local Italian life, meet the people behind the food, learn something new together, and enjoy an amazing meal in a beautiful setting. For families traveling with children, we highly recommend this experience. The combination of exploring Pompeii, making fresh mozzarella, visiting the farm, and enjoying a delicious farm-to-table meal made for an exceptional day. One of the absolute highlights of our trip to Italy and a wonderful family memory that we will cherish for years to come!

Quality of Experience
Guides, Drivers and Staff
Transport
Neapolitan Pizza Making Experience
Neapolitan Pizza Making Experience
Naples

One of Our Favorite Experiences in Naples — And the Best Pizza of Our Trip! Our pizza and gelato-making experience in Naples was one of the highlights of our entire family vacation in Italy. We were traveling with our children, and this was the perfect activity for the whole family—fun, interactive, educational, and, most importantly, absolutely delicious! The pizza-making experience was fantastic. We learned how to prepare authentic Neapolitan pizza and had a great time making our own pizzas from scratch. The experience was very hands-on, and the instructors made it enjoyable and engaging for both the adults and the kids. And the finished product was incredible! We ate a lot of pizza during our trip through Italy, but the pizza we made here was our favorite pizza of the entire vacation. There is something especially memorable about sitting down together and enjoying a delicious Neapolitan pizza that you just made yourself. The gelato-making experience was just as much fun. The kids especially enjoyed learning how gelato is made, and of course, getting to enjoy the finished product afterward was even better. The gelato was absolutely delicious! What we loved most was that this wasn't simply a meal—it was an experience our family could enjoy together. Our children were actively involved, everyone had fun, and we came away with a wonderful memory of our time in Naples. If you're visiting Naples, especially with children, we highly recommend this pizza and gelato-making experience. It was fun for the entire family, the food was amazing, and it gave us a chance to experience an important part of Neapolitan culture in a hands-on and memorable way. Definitely one of our favorite activities of the entire trip—and we are still talking about that pizza!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Venice Walking and Gondola Tour
Private Venice Walking and Gondola Tour
Venice

An Unforgettable Introduction to Venice with Giovanni! Our private walking tour and gondola ride with Giovanni was one of the highlights of our family vacation in Italy and the perfect way to experience Venice for the first time. Giovanni was absolutely fantastic. He was extremely knowledgeable about Venice, its history, culture, and local life, but what made the experience truly special was his personality and the way he connected with our entire family. We were traveling with two children, and both of our kids absolutely adored him. He kept them interested and entertained throughout the tour, and they were still talking about Giovanni afterward. He became one of the most memorable people they met during our entire trip to Italy! The walking portion of the tour gave us a wonderful introduction to Venice and helped us appreciate the city beyond simply seeing the major sights. Having a private guide made the experience much more personal and enjoyable, especially as a family with children. Following the walking tour with a gondola ride through the canals was the perfect way to finish the experience. Seeing Venice from the water after exploring it on foot gave us two completely different perspectives of this beautiful and unique city. Giovanni helped make our first experience in Venice truly special. He was knowledgeable, personable, engaging, and wonderful with our children—the kind of guide who can turn a great tour into a lasting family memory.

Quality of Experience
Guides, Drivers and Staff
Giovanni is the best. Highly recommend him. Our kids loved him! We all did.
Transport
Local specialist: Melanie Rapuano

A company above and beyond all the competition!
Portugal | Aug 10 - Aug 19, 2026

J
Jacqueline B.
Miami, FL | Reviewed on Aug 21, 2026
From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas. On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the... Read more

From start to finish Pedro was amazing. Very responsive and accessible. He tailored our trip perfectly to fit our family and to accommodate my 4 year old grand daughter. The hotels were amazing and the local guides extremely knowledgable. The price was excellent for the value we received. The drivers were excellent as well as being knowledgable about the local areas.

On top of exceeding my expectations for the trip, Pedro and his team went above and beyond to assist our family after the completion of the trip when our flight was unexpectedly cancelled due to maintenance issues. While all passengers were scrambling to find accommodations for the night I reached out to the team and they promptly responded and arranged wonderful and close accommodations for the night and even assisted my daughter-in-law the next day since our group had been split up and she was traveling alone with a four year old. I will choose this company again in the future.

Local specialist: Pedro Luis

Phuong, KimKim SpecialistAn absolute pleasur...
Thailand | Aug 6 - Aug 19, 2026

Web
Web D.
Boston, MA | Reviewed on Aug 21, 2026
Phuong, KimKim Specialist
An absolute pleasure to work with. Ty Ty!
Three comments though on the process:
1. Estimated travel time to and from events should be included in the itinerary. Too many events were so far to and from our location that we would have made different decisions had we known that ahead of time.
2. Itinerary items should include cost during planning phase. There were some events that I imagine I definitely would have skipped or altered had I known the cost.
3....
Read more

Phuong, KimKim Specialist
An absolute pleasure to work with. Ty Ty!
Three comments though on the process:
1. Estimated travel time to and from events should be included in the itinerary. Too many events were so far to and from our location that we would have made different decisions had we known that ahead of time.
2. Itinerary items should include cost during planning phase. There were some events that I imagine I definitely would have skipped or altered had I known the cost.
3. Sometimes the guides were too much. It felt like having a babysitter. I imagine this approach is necessary for large group tours, but for just two of us on our honeymoon, it felt a little oppressive sometimes. We would have preferred a "let's meet back here at xx time" approach.

Poukie was an absolute delight. Fantastic guide.

Hotel Reviews
Hyatt Regency Bangkok Suvarnabhumi Airport
Samut Prakan
Four Seasons Resort Koh Samui
Ko Samui
Raya Heritage
CHIANG MAI
Capella Bangkok
Bangkok
Activity Reviews
Afternoon Monk Blessing at Doi Suthep
Afternoon Monk Blessing at Doi Suthep
Chiang Mai
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
A Day Trekking in National Park, Lahu Village & Bamboo Rafting Private Tour
Chiang Mai

Guide was nice but a little too odd. Made for a bit of an uncomfortable day.

Encounter Oriental Gastronomy in Chiang Mai
Encounter Oriental Gastronomy in Chiang Mai
Chiang Mai
Date Night Bangkok
Date Night Bangkok
Bangkok

Car ride to the dinner was way to long to be enjoyable. I imagine we were also jet lagged. After dinner, we went to a rooftop bar that was just sort of mid. I think we were tired but we would have much preferred to explore the city. Maybe we just chose the wrong place to go. Might have been better if we were just given the locations to go to and the reservations had been made for us. Felt like travelling with a babysitter. (Mark you're great!)

3-Hour Historic Bangkok Bicycle Joining Tour
3-Hour Historic Bangkok Bicycle Joining Tour
Bangkok

Not a great experience. Staff was very kind, but the areas were a little too rough and the actual biking too tricky to be fun.

Elephant Nature Park Half Day Visit (Joining Excursion)
Elephant Nature Park Half Day Visit (Joining Excursion)
Chiang Mai
Full Day to Ban Mae Kampong Eco Village & Natural Tie-Dye
Full Day to Ban Mae Kampong Eco Village & Natural Tie-Dye
Chiang Mai

Eco Village was a highlight of the trip. Our guide Poukie and the local guide were a great combo. The Tie-Dye thing was not really worth the trip in my opinion. I'd hesitate to send others there.

Exceptional Dining: Once in Blue Moon (Four Seasons)
Exceptional Dining: Once in Blue Moon (Four Seasons)
Thailand
Koh Phangan Island By Private Sailing Yacht
Koh Phangan Island By Private Sailing Yacht
Ko Samui

We had to go a different route because my wife was a afraid of getting sea sick, so I think that sort of messed with the plan. Either way though, a full day is wayyyy too long to be on a sail boat. Crew was very nice. I think it would have been best as a 3p-7p activity. Dinner and sunset.

Romantic Manohra Dinner Cruise
Romantic Manohra Dinner Cruise
Bangkok
Local specialist: Phuong Nguyen

Had an amazing trip and really enjoyed that o...
Ireland | Aug 7 - Aug 14, 2026

M
Mike S.
Ashburn, VA | Reviewed on Aug 21, 2026
Had an amazing trip and really enjoyed that our scheduled wasn’t too packed, and we could explore on our own pace. Adrian nailed the activities we wanted and what we wanted our trip to be. Read more

Had an amazing trip and really enjoyed that our scheduled wasn’t too packed, and we could explore on our own pace. Adrian nailed the activities we wanted and what we wanted our trip to be.

Hotel Review
Ballea Castle
Cork

Great little place tucked away and teeming with friendly animals. Our daughter loved spending time with the horses, dogs, and cats. It was a phenomenal no-fuss stop to relax for the nights we were in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Caherconnell Fort & Sheepdog Demonstrations
Caherconnell Fort & Sheepdog Demonstrations
Ireland
Horse Riding Killarney National Park
Horse Riding Killarney National Park
Killarney
Walk with Wolfhounds
Walk with Wolfhounds
Ireland
Local specialist: Adrian Murphy
Adrian
Adrian Murphy
Local specialist in France | Replied on Aug 21, 2026

Hi Mike,

Thanks a mil for the review, it's greatly appreciated! I'm so delighted to have played a part in your family's trip to Ireland, I hope you guys have a ton of memories and photos to take home!

Slán go fóill! (Bye for now!)
Adrian
High Point Holidays

Fantastic trip !
South Africa | Aug 3 - Aug 14, 2026

H
Hiba E.
Oman | Reviewed on Aug 21, 2026
The whole trip was planned really well with attention to all the things I requested to see/tick in our South Africa trip.
Our Cape Town guide Rene was fabulous. Our garden route guide Andrew was phenomenal.
Highly recommend to book with kimkim.
Read more

The whole trip was planned really well with attention to all the things I requested to see/tick in our South Africa trip.
Our Cape Town guide Rene was fabulous. Our garden route guide Andrew was phenomenal.
Highly recommend to book with kimkim.

Hotel Reviews
Admiralty Beach House
Port Elizabeth
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cleaning was perfect ! But our room lacked privacy so it was very uncomfortable to spend 2 nights there as a family of 4
Kariega Game Reserve- Main Lodge
Eastern Cape
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Fernery Lodge and Chalets
Storms River
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Brenton Haven Beachfront Resort
Knysna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hlangana Lodge
Oudtshoorn

The resident cats are a must to cuddle 💕

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waterfront Village
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eastern Cape Private Game Reserve Game Drive
Eastern Cape Private Game Reserve Game Drive
Eastern Cape Game Reserve
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Port Elizabeth
Welcome to Port Elizabeth
South Africa
Quality of Experience
Safari Ostrich Farm Tour
Safari Ostrich Farm Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Port Elizabeth Beach Days
Port Elizabeth Beach Days
Port Elizabeth
Quality of Experience
Go as you please privately guided tour - Full Day (excluding lunch)
Go as you please privately guided tour - Full Day (excluding lunch)
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Kariega Game Lodge Activities
Kariega Game Lodge Activities
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Winelands Tour (excluding lunch)
Full Day Winelands Tour (excluding lunch)
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bianca Gersbach

Amazing morrocan trip
Morocco | Aug 13 - Aug 20, 2026

Adeline
Adeline N.
Chicago, IL | Reviewed on Aug 21, 2026
Our Morocco trip was an amazing experience overall! The hotels were generally good, and the excursions were absolutely incredible. We got to see so much of Morocco and learn about its beautiful history and culture.
A special shout-out to Samir, our driver, who was truly amazing. He made sure we were safe throughout the trip, was professional and friendly, and provided us with so much interesting historical information about Morocco. He really went above and beyond to make our journey...
Read more

Our Morocco trip was an amazing experience overall! The hotels were generally good, and the excursions were absolutely incredible. We got to see so much of Morocco and learn about its beautiful history and culture.
A special shout-out to Samir, our driver, who was truly amazing. He made sure we were safe throughout the trip, was professional and friendly, and provided us with so much interesting historical information about Morocco. He really went above and beyond to make our journey enjoyable.
Thank you also to Said for being so accommodating when we needed to make changes to our itinerary. His flexibility and willingness to work with us were greatly appreciated.
The one major disappointment was Hotel Le Medina Essaouira. In my opinion, it is absolutely not a luxury hotel and did not meet the standard we expected. The experience was so disappointing that I had to pay for another hotel because the accommodations were unacceptable.
Overall, Morocco was a beautiful destination with amazing excursions, wonderful experiences, and great people. I would definitely recommend the trip, but I would strongly suggest choosing a different hotel in Essaouira.

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

What an amazing experience it was to stay in the desert! This hotel was truly wonderful, with delicious food, beautiful surroundings, and outstanding staff who made our stay even more special. The outdoor space was absolutely magical and created such a unique atmosphere. Most importantly, the live music during dinner was incredible. It added something truly unforgettable to the evening, and it is a memory I will always cherish. A beautiful hotel, exceptional hospitality, and a truly special desert experience. I would love to return! Shout out to Yussuf who remembered my name through out the stay and always helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira

Unfortunately, this was not my favorite hotel experience. The hotel did not feel like a luxury property, and there were several issues that made the stay disappointing. There was loud construction noise outside, which made it difficult to relax. I also had to wait a long time for my room to be ready, and when I finally arrived, the room was still being cleaned. Unfortunately, the room was not fully stocked with the necessary items either. The food was also not very impressive and did not meet my expectations. The room was very stuffy and smelly. Overall, I expected a much higher level of service and comfort from a hotel presented as a luxury property. There is definitely room for improvement.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tamadot
Asni

Absolutely incredible hotel! Everything was perfect from start to finish. The property was exceptionally beautiful, luxurious, and well-maintained, with attention to every detail. The service was outstanding, and the entire experience felt truly first-class. This is definitely a hotel where luxury meets comfort and exceptional hospitality. I absolutely loved my stay and would 100% go back again. Highly recommended for anyone looking for a truly luxurious and unforgettable experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech

The hotel was clean and amazing We had a wonderful stay at this hotel! The property was clean, comfortable, and well-maintained. The staff were absolutely amazing—friendly, professional, and always willing to help. A special appreciation goes to the manager Ashmae ( sorry i spelling is wrong) who consistently checked in on us throughout our stay to make sure we had everything we needed. That level of personal attention really made us feel welcomed and valued as guests. The food was also excellent, with a great selection and delicious meals. Overall, we had a fantastic experience and would happily recommend this hotel to anyone visiting Morocco. We truly felt well taken care of from beginning to end!

Authenticity & Character
Location
Its at the center of Marrakech, close to everything and safety was great 👍
Staff
Cleanliness & Comfort
Activity Reviews
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 A Traditional Moroccan Hammam.
A Traditional Moroccan Hammam.
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Imlil to the Agafay via the Ourika Valley
Imlil to the Agafay via the Ourika Valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Horseback Riding on the Beach of Essaouira
Horseback Riding on the Beach of Essaouira
Essaouira
Quality of Experience
Guides, Drivers and Staff
Transport
A Village Day in the High Atlas
A Village Day in the High Atlas
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira on Foot: Medina, Harbour and Ramparts
Essaouira

I had to cancel this activity and return back to Marrakech because the hotel was not the greatest.

Quality of Experience
Guides, Drivers and Staff
Transport
Transportation was always great because our driver Samir was an amazing, responsible, respectful driver and was always always on time
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Aug 21, 2026
Hi Adeline, Thank you so much for taking the time to share your review and tell us about your Morocco trip. We are very happy to hear that you had a wonderful time, enjoyed the tours, and had the chance to see and learn more about Morocco. A special thank you for your kind words about Samir. We are very pleased to hear that he took such good care of you throughout the trip and that you enjoyed his knowledge, friendly service, and attention to your safety. We will be sure to share your kind... Read more

Hi Adeline,

Thank you so much for taking the time to share your review and tell us about your Morocco trip. We are very happy to hear that you had a wonderful time, enjoyed the tours, and had the chance to see and learn more about Morocco.

A special thank you for your kind words about Samir. We are very pleased to hear that he took such good care of you throughout the trip and that you enjoyed his knowledge, friendly service, and attention to your safety. We will be sure to share your kind words with him.

We also truly appreciate your kind words about Said and are glad that he was able to help when you needed to make changes to your plans. We always want to make things as easy and smooth as possible for our travelers.

It is also great to hear how much you enjoyed Hôtel & Ryads Barrière Le Naoura, Kasbah Tamadot, and The White Camel Lodge. We will be happy to share your kind words with the hotel teams, especially Ashmae and Yussuf. We are sure they will be very happy to hear that you enjoyed your stays and their service.

Thank you also for sharing your feedback about the hotel in Essaouira. We are sorry that the stay did not meet your expectations. We take your comments seriously and will review this with our team as we continue to improve our hotel choices. This is the first time we have heard such negative feedback, and we will not use it for future travelers.

We are very happy that you enjoyed Morocco, the different experiences, and the people you met during your trip. Thank you again for choosing to travel with us and for recommending Morocco to other travelers. It was a pleasure to help plan your journey, and we hope to welcome you back to Morocco again in the future.

Best Wishes,
Ali

So easy to book, Emilie was very responsive a...
Switzerland | Aug 9 - Aug 20, 2026

Alaina
Alaina S.
Atlanta, GA | Reviewed on Aug 21, 2026
So easy to book, Emilie was very responsive and took into consideration the activity level of our family and the fact we were traveling with two young toddlers (2 and 3). She was very thorough and we felt like our 11 day itinerary accomplished so many things all across Switzerland! We would definitely recommend booking with Emilie anytime! Read more

So easy to book, Emilie was very responsive and took into consideration the activity level of our family and the fact we were traveling with two young toddlers (2 and 3). She was very thorough and we felt like our 11 day itinerary accomplished so many things all across Switzerland! We would definitely recommend booking with Emilie anytime!

Hotel Reviews
Sorell Hotel St. Peter
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sunstar Hotel & SPA Grindelwald
Grindelwald

Beautiful, amazing, such easy access to Grindewald first and Pfingstegg, we loved spending 6 days here, easy to navigate to interlaken and surrounding areas! Breakfast was great, rooms were spacious. No AC but mountain winds and fans kept us comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascada Boutique Hotel
Lucerne
Authenticity & Character
Location
Easy walk to train, old towne, and a playground
Staff
Cleanliness & Comfort
Water for refilling cups right at entrance 10/10
Boutique Hotel Seidenhof
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Grindelwald First
Grindelwald First
Switzerland

This may need to be an all day activity as it is HEAVILY populated, 120 minute wait minimum for every activity except the cliff walk. Great playground for kids at first gondola stop but not much for them at the top!

Sky Dinner in the Pfingsteggbahn
Sky Dinner in the Pfingsteggbahn
Switzerland

Absolutely incredible! Best dining experience in Switzerland!

Quality of Experience
The chef/waitress/attendant was exceptional!
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

10/10 worth the money! Gave us discounts for many other activities and allowed us to come and go without much thought!

Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Private E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland
Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Summer Kayak Tour Lake Brienz (Private)
Summer Kayak Tour Lake Brienz (Private)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Golden Round Trip: Mount Pilatus Adventure
Golden Round Trip: Mount Pilatus Adventure
Lucerne

Unfortunately this is a high volume tour, it’s a beautiful view and lots to do but queues for activities pushed 120 mins, and unfortunately when we got to the cog wheel train we discovered on site that we needed a reservation before 12 and that put a damper on our day.!

Quality of Experience
Transport
Local specialist: Emilie Dubreuil
Emilie
Emilie Dubreuil
Local specialist in Villefranche-sur-Saône | Replied on Aug 21, 2026

Thank you very much Alaina for your kind review! It was such a pleasure to organize this trip for your family. I’m so glad to see all these pictures and to hear that you left Switzerland with so many wonderful memories. If you ever come back to Europe, I’d be delighted to help you organize another family trip, maybe for Alisa’s 60th birthday next year! 😉
Wishing you and your family all the very best!
Emilie

We had an absolutely wonderful experience wit...
Belgium | Jul 30 - Aug 9, 2026

Theresa
Theresa H.
Ashburn, VA, USA | Reviewed on Aug 20, 2026
We had an absolutely wonderful experience with KimKim, and so much of that was thanks to our travel advisor, Lisa. Lisa was incredibly helpful throughout our trip. She expertly organized our hotels, museum tickets, train travel, and private guides—including a fantastic guide who took us through the WWI battlefields. She was patient, responsive, knowledgeable, and always willing to help whenever we had a question or needed something adjusted. Everything was handled so smoothly, which... Read more

We had an absolutely wonderful experience with KimKim, and so much of that was thanks to our travel advisor, Lisa.

Lisa was incredibly helpful throughout our trip. She expertly organized our hotels, museum tickets, train travel, and private guides—including a fantastic guide who took us through the WWI battlefields. She was patient, responsive, knowledgeable, and always willing to help whenever we had a question or needed something adjusted.

Everything was handled so smoothly, which made traveling through several cities and countries much less stressful and allowed us to simply enjoy our trip.

And the local guides she arranged were exceptional. Our guides in Brussels, Antwerp, Ypres, and Brugge were all top-notch—knowledgeable, engaging, and extremely informative. They added so much to our experience and gave us a much deeper appreciation for the history and culture of each place we visited.

We had a fantastic experience with Lisa and KimKim. Lisa went above and beyond, and she was such a pleasure to work with. She was so good that we can confidently say we will use KimKim again for our next adventure. Highly recommend!

Hotel Reviews
Hotel O Kathedral
Antwerp

Hard to find but in a great location. The decor on the walls and ceiling were kind of odd as there were half naked 'ruben-esk" women with chubby cherbs on the walls and ceiling. The sink and shower are open to the room but luckily the toilet was in it's own room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bourgoensch Hof
Bruges

Had major issues with this hotel. We were placed on the 3rd floor where there was major construction happening. The construction made it uncomfortable as saw's, drills, hammers and workers were always on the floor making noise. The finally ended their day about 6:30 and started at 8am again. The AC was turned off when we arrived, and took all night to finally cool down. We did not have a good experience with the front desk staff either. Very rude and non-apologic about the situation. Cannot recommend.

Authenticity & Character
Location
Staff
Be nice and accommodating to your guests who are paying you well to stay there!
Cleanliness & Comfort
I have to give it one star because there was a lot of drywall dust on our floor, plus noise and workers...
9Hotel Central
Brussels

Good location off the beaten path of all the tourists. Quite and an old heritage hotel. We did have issues with the elevator not working a lot of the time. We did enjoy our stay.

Authenticity & Character
Location
Cleanliness & Comfort
The bed was very comfortable, and the staff was very flexible.
Hotel des Arts
Amsterdam-Centrum

Friendly and great location.

Authenticity & Character
Location
close to all of the museums for walking around. Easy to catch the metro.
Staff
Cleanliness & Comfort
Activity Reviews
Ghent - Adoration of the Mystic Lamb
Ghent - Adoration of the Mystic Lamb
Belgium

We were thrilled to have tickets to see this incredible piece of history and art. The tour before the viewing included virtual reality (VR) glasses that provided background information on the painting, the artist, and the fascinating history behind the artwork. The VR tour was well executed. When we finally saw the painting, it was unbelievable. The vibrant colors, incredible details, and beautifully arranged panels were breathtaking. I had not expected it to be so clear, bright, and filled with extraordinary details. This is definitely a must-see in Ghent. It was very well displayed.

Quality of Experience
Guides, Drivers and Staff
Antwerp - Private guided walking tour Diamond District
Antwerp - Private guided walking tour Diamond District
Belgium

I had a wonderful walking tour of Antwerp's old district as well as the diamond district with Luc. He was excellent and met me at our hotel, which was located in the old district rather than near the train station. Luc thought it would be better to walk around and show me some historic sites, such as City Hall, the Cathedral, and Saint Carolus Borromeuskerk Church. Of course, we also made our way to the diamond district. It was fascinating to hear him explain how the diamond wholesale process works, and I learned that the diamond district is highly secure. Barricades with gates line both ends of the street, and a police station is nearby, with active military surveillance in the area. Luc was fantastic, and I am so grateful for the time he took to explain everything. It was very well done!

Quality of Experience
Guides, Drivers and Staff
Ghent - Scenic boat tour (join-in)
Ghent - Scenic boat tour (join-in)
Belgium

Another fun experience in Ghent. I recommend that everyone take one of these boat tours. We had a fun driver and good boatmates on our tour. It is a lovely way to see the city.

Quality of Experience
Guides, Drivers and Staff
Ghent - Gravensteen Castle of the Counts
Ghent - Gravensteen Castle of the Counts
Belgium

This place is super interesting and a lot of fun to visit. You have complete access to the entire castle. The audio tour is excellent, as it includes humor in the storytelling about the castle and the royals who lived there. I definitely recommend visiting! We had a very fun visit.

Quality of Experience
Bruges - Groeningemuseum
Bruges - Groeningemuseum
Belgium

The museum was lovely, situated away from the crowded main streets, which made it a peaceful place to visit. The Flemish art was beautiful, and I enjoyed admiring the works of the old masters. Their ability to capture landscapes, family life, and religious history is truly spectacular.

Quality of Experience
Guides, Drivers and Staff
Brussels - Center for Fine Arts (BOZAR)
Brussels - Center for Fine Arts (BOZAR)
Belgium

The museum was quite interesting, although it was perhaps a bit outside my usual taste in art. The first exhibit featured a large mud hut that visitors could enter after removing their shoes. The second exhibit was created by artists who were denouncing the concept of 'beauty.' While I understand the message they were trying to convey, it felt as if the artists had a strong disdain for anything related to beauty. This exhibit might resonate with some people, but it wasn’t one of my favorites.

Quality of Experience
Antwerp - Red Star Line Museum
Antwerp - Red Star Line Museum
Belgium

It was very interesting to learn about the history and the process that immigrants had to go through. I appreciated the ancestry information provided at the end, as I am currently trying to find out if my family passed through Antwerp during their immigration.

Ghent card 48h
Ghent card 48h
Belgium

It was simple and so easy to use everywhere!

Quality of Experience
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

It was incredibly moving and sobering—one of those places that makes you stop and reflect on both the best and worst of humanity. The museum and annex were very well organized, and I appreciated the effective crowd control inside. In the annex, they showed great respect by pausing the audio guide, allowing visitors to reflect on the space and consider how the people lived during their captivity there.

Quality of Experience
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands

The Van Gogh museum was quite crowded during my visit. While it was a bit overwhelming, one pleasant surprise was seeing the Almond Blossom painting, which was on temporary display. Years ago, my brother-in-law created a replica of the painting using a Virginia Dogwood flower, which I now own and display in my home.

Quality of Experience
Bruges - Lace Centre
Bruges - Lace Centre
Belgium

I had a wonderful hands-on experience at the museum. While the museum itself was enjoyable, the highlight was watching the women who were making lace. They were patient, informative, and a joy to watch and learn from. I really appreciated their willingness to teach us how to lace weave and share stories about when and how they learned their craft. I hope they can keep this museum and their trade alive for the future. It showcases a beautiful and historic talent. Unfortunately, my phone battery died, so I don't have photos.

Quality of Experience
Guides, Drivers and Staff
Brussels - Magritte Museum
Brussels - Magritte Museum
Belgium

Enjoyed the retrospective of Rene's work. I especially enjoyed his later work. The museum is very informative of how he matured his art and philosophy of art.

Quality of Experience
Brussels card 24h
Belgium
Brussels - Private guided walking tour
Brussels - Private guided walking tour
Belgium

Veronique was an excellent guide. She spent more time with us than necessary and was truly wonderful. Engaging, funny, easy to walk with, and very informative, she shared captivating stories about her time in the city and explained how Belgium is organized both politically and historically. Her insights provided a perfect foundation for the rest of our trip in Belgium. We found her to be incredibly helpful and enjoyable to have as our guide—a real gem!

Quality of Experience
Guides, Drivers and Staff
Veronique was perfect, and we really enjoyed our time with her.
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands

I am at a loss for words to describe how wonderful this museum was. It was spectacular, filled with countless exhibits, old masters, and endless beautiful art. A true treasure! I loved it immensely!

Quality of Experience
Highly recommend even for a non-art lover. So much to see.
Antwerp - KMSKA Museum of Fine Arts
Antwerp - KMSKA Museum of Fine Arts
The Netherlands

As expected, the old master's artwork is stunning. I loved seeing all of these Flemish painters: Rubens and Van Dyck. Huge paintings with lots of religious and historical subjects. Magnificent. A real delight was the special exhibit of Gormley sculptures, which was very fun to see and experience. One of his pieces filled an entire 2-3 story room, and you could walk inside the sculpture to see a beautiful lighting of soft gray, white, and black. Very well done.

Quality of Experience
Bruges - Day trip to Ypres by private transfer
Bruges - Day trip to Ypres by private transfer
Bruges

Our driver and tour guide, Lucas, was fantastic. He guided us through Flanders on a moving and educational tour. It was an exceptional experience, and we were very grateful for his personal stories and insights about the locations we visited. This turned out to be another highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Bruges - Hans Memling Collection at Sint-Janshospitaal
Bruges - Hans Memling Collection at Sint-Janshospitaal
Belgium

This was very interesting, especially the building itself, as they have maintained the interior architecture from the original period. The paintings are displayed beautifully, and the colors are brilliant.

Quality of Experience
Bruges - Private guided walking tour
Bruges - Private guided walking tour
Belgium

Enjoyed the private tour and guide. He was able to bring the medieval world around Brugge to life.

Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on Aug 21, 2026

Hi Theresa,

Thank you for taking the time to write this wonderful review!

I'm thrilled to hear your trip ran smoothly and that you were able to relax and enjoy the journey. I'm especially glad you enjoyed our local guides in Brussels, Antwerp, Ypres, and Bruges.

Thank you for trusting me with your travel plans!

All the best,
Lisa

Iceland is Awesome!
Iceland | Aug 9 - Aug 15, 2026

John
John H.
Seattle, WA | Reviewed on Aug 20, 2026

Adam came up with a great plan. The hotels were excellent. We did a self driving tour and the stops and activities he set up were great. There were plenty of options to choose from to keep our group happy. Adam kept in contact and helped out with our trip every step of the way.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 21, 2026

Thank you, John! I hope you will be more lucky with the next eclipse!

Safe Travels!
Adam

Incredible trip in Tortuguero and La Fortuna
Costa Rica | Aug 1 - Aug 8, 2026

Nicole
Nicole F.
Columbus, OH | Reviewed on Aug 20, 2026
We spent 3 days in Tortuguero at Tortuga Lodge & Gardens. Our time there was amazing. All the guides are fantastic but Johnny was our favorite. The first night we went on a night walk at the hotel. We saw many frogs, spiders and bats. The next day we did the Laguna 4 with Johnny as our guide. We saw sloths, red macaws, an otter, crocodile, cayman, birds, butterflies and lizards. Johnny thought we were very lucky because we saw alot of animals. Our luck with seeing animals continued... Read more

We spent 3 days in Tortuguero at Tortuga Lodge & Gardens. Our time there was amazing. All the guides are fantastic but Johnny was our favorite. The first night we went on a night walk at the hotel. We saw many frogs, spiders and bats. The next day we did the Laguna 4 with Johnny as our guide. We saw sloths, red macaws, an otter, crocodile, cayman, birds, butterflies and lizards. Johnny thought we were very lucky because we saw alot of animals. Our luck with seeing animals continued throughout our stay. You could watch green Macaws while enjoying the pool and howler monkeys playing right outside our room. We did two turtle nesting tours. The standard tour was great for seeing the turtles actively laying the eggs because the guide makes the chamber larger for visitor viewing. Our private playa 3 turtle nesting the next night was also incredible. We found 6 turtles on the beach in 2 hours. 2 of which we helped our guide study and tag them. We will absolutely return to tortugeuro with our kids in the future. I would highly recommend Tortuga Lodge & Gardens. For the next part of our trip we moved on to La Fortuna. We stayed at Montana de Fuego. The first morning we went on a bird watching hike and saw very few animals or birds. We did get to see the top of the volcano because the clouds cleared briefly, which can be rare to see. I would say overall the animal sighting at this hotel and La Fortuna is much less than Tortuguero. We went on a chocolate and coffee tour. It was a really good tour even in the pouring rain. La Fortuna/Arenal is full of adventure. We did zip lining and sky walk with Sky Adventures Arenal which was breath taking. We hiked around the volcano and visited the La Fortuna waterfall. Everything was beautiful! Montana de Fuego hotel was very nice. We enjoyed the hot springs and the large buffet style breakfast. The room here was much smaller than Tortuga lodge and the air conditioning constantly had to be adjusted. Overall, I would recommend Montana de Fuego.

Hotel Reviews
Montaña de Fuego Mountain Resort & Spa
La Fortuna

The hotel is very nice. We stayed in a standard Bungalow. The room is on the smaller side. The beds are comfortable. The air conditioning required frequent adjusting but kept the room cold once we finally figured out the right setting. We enjoyed the hot springs and large buffet breakfast every morning. All of our tour companies picked us up and dropped us off at the hotel . We had a really good stay and enjoyed all the adventure tours we had booked.

Authenticity & Character
Hot springs right on the property
Location
Staff
Cleanliness & Comfort
Hotel was very clean, bed was comfortable, room was small
Tortuga Lodge & Gardens
Tortuguero

Tortuge Lodge is in a great location, it is directly across the river from the airport. Our Miss Evelyn Balcony Suite was spacious. Because our room was the last building of rooms we frequently had monkeys right outside of our room. The monkeys never came close and left anything we left on the balcony to dry alone. The hotel had one restaurant. It served all 3 meals. The food was good. We did wish that they rotated options on the menu by the end of our stay. The tours they offer and their excellent guides really make this place amazing. Tortuguero is amazing for wildlife! On the dusk hike at the hotel we say so many turtles, spider and bats. The laguna 4 tour was full of animals too. With Johnny we saw red macaws, clothes, crocodile, cayman, otter, butterflied, birds and lizards. All the guides were fantastic but Johnny was our favorite. He believed one or both of us were lucky because every tour we did was packed with animal sightings. Our main reason for traveling here was to see the sea turtles nesting. The standard nesting is great for actually seeing them lays eggs because the guide will make the chamber larger for better viewing. On our private playa 3 tour, we saw 6 turtles in 2 hours. We were able to help our guide study and tag 2 turtles that were nesting. We are very happy that we did both tours as they are very different experiences. We are looking forward to returning here with our kids in a couple of years

Authenticity & Character
Location
Right across from the airport
Staff
Cleanliness & Comfort
The grounds were being continually maintained and the rooms were very clean
Activity Reviews
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

We had a great day but you don't need a guide for this if you have a car. The hike was pretty but the waterfall is a must see if in La Fortuna. The water was too strong to allow swimming in the pool around the waterfall but people were swimming down stream from it were the current was less intense.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very informative and fun! it poured rain for most of our tour. They provided umbrellas which kept everything but our shoes dry. The tour guide was very knowledgeable. We had a great tour

Quality of Experience
Guides, Drivers and Staff
Transport
Pick up and drop off at our hotel
The Biologist's Watch: Exclusive Nighttime Turtle Journey (Tortuga Lodge)
The Biologist's Watch: Exclusive Nighttime Turtle Journey (Tortuga Lodge)
Tortuguero

I absolutely cannot recommend this enough!!! In the 2 hours on the beach we found 6 turtles. 2 were nesting and we were able to help study and tag them. We learned so much from our guide. On the hike out to the beach you can use a flash light to get to the beach. Once on the beach no light is used. the guides are amazing at locating the turtles in the dark. They taught us so much.

Quality of Experience
Guides, Drivers and Staff
the guides are exceptional. they have so much knowledge to share
Transport
Long boat ride but so worth it
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

ZIp lining above the rainforest canopy was incredible! absolutely breathtaking! On the sky walk we got to see Howler moneys and an eyelash pit viper. The food at the restaurant was very good. Highly recommend this well oiled adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
 Moonlit Nesting: An Authentic Wildlife Wonder in Tortuguero (Tortuga Lodge)
Moonlit Nesting: An Authentic Wildlife Wonder in Tortuguero (Tortuga Lodge)
Tortuguero

You are taken to the beach and sat under a pavilion until your guide is notified of a turtle you are assigned to on the beach. once you get assigned a turtle, the guide goes back and forth until the turtle is actively laying eggs. Once they are actively laying you are moved to the turtle and groups of 10 rotate through. we had 4 total groups we shared a turtle with . the guide makes the laying chamber larger so that the laying is visible to the entire group once behind the turtle. Very cool to see and the reason we came to tortuguero

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Aug 20, 2026
Thank you so much for your review, Nicole!! Knowing that you loved Tortuga Lodge really warms my heart. It's such a special property that makes going a remote place, such as Tortugero, totally worth it 💚🐢 It sounds like you really did bring all the wildlife luck with you. Getting to actually help tag the nesting sea turtles is such a unique experience, and I am so glad Johnny was there to make your tours so special! (Thank you also for the honest note about the restaurant menu, which is... Read more

Thank you so much for your review, Nicole!!

Knowing that you loved Tortuga Lodge really warms my heart. It's such a special property that makes going a remote place, such as Tortugero, totally worth it 💚🐢

It sounds like you really did bring all the wildlife luck with you. Getting to actually help tag the nesting sea turtles is such a unique experience, and I am so glad Johnny was there to make your tours so special! (Thank you also for the honest note about the restaurant menu, which is super helpful feedback for me to have in my back pocket.

I wish you even more wonderful adventures to come 🗺️

Family Adventure in Costa Rica
Costa Rica | Aug 10 - Aug 17, 2026

D
Darkmetals _.
New Rochelle, NY | Reviewed on Aug 20, 2026

This was the first time that I let someone else organize a trip for me and Olman did a great job. The itinerary was easy to follow and everything went exactly as planned. I enjoyed a trip full of fun, mostly outdoor activities with my family.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Aug 20, 2026
Hello Byron! Thank you so much for your kind words! It truly means a lot to me, especially knowing that this was your first time trusting someone else to organize your trip. I’m very happy to hear that everything went smoothly and that the itinerary was easy to follow. Most importantly, I’m glad you and your family had such a fun time enjoying Costa Rica’s outdoors and making great memories together. It was a pleasure helping you plan your trip, and I hope Costa Rica welcomes you back... Read more

Hello Byron!

Thank you so much for your kind words! It truly means a lot to me, especially knowing that this was your first time trusting someone else to organize your trip.

I’m very happy to hear that everything went smoothly and that the itinerary was easy to follow. Most importantly, I’m glad you and your family had such a fun time enjoying Costa Rica’s outdoors and making great memories together.

It was a pleasure helping you plan your trip, and I hope Costa Rica welcomes you back again someday. There are still so many wonderful places and experiences waiting to be discovered!

Pura Vida,
Olman

Fabulous Sweet 16 in Greece
Greece | Aug 4 - Aug 14, 2026

M
Mary Karen V.
Atlanta, GA | Reviewed on Aug 20, 2026
We took our granddaughter to Greece for her 16th birthday! We had used kimkim last year for a trip to the Lofoten Islands for her brother's 16th. Their service is impeccable from the initial planning to helping you when you are abroad. You work with agents who have traveled extensively to the places you are planning to visit and they tailor the trip to the needs of the group. Our trip took us to Athens, Nafplio, Paros and Santorini. Nafplio was a total surprise and probably one of our... Read more

We took our granddaughter to Greece for her 16th birthday! We had used kimkim last year for a trip to the Lofoten Islands for her brother's 16th. Their service is impeccable from the initial planning to helping you when you are abroad. You work with agents who have traveled extensively to the places you are planning to visit and they tailor the trip to the needs of the group. Our trip took us to Athens, Nafplio, Paros and Santorini. Nafplio was a total surprise and probably one of our favorite places. We had our best meal there and had a fabulous guided kayak and snorkel trip with George. It was the first capital of Greece and the old town is totally charming with great restaurants and shops and not crowded with tourists. The catamaran cruise in Paros was also a highlight especially for our granddaughter. She loved the stop where she could jump off a 30 foot cliff into the water. The grands loved taking the pictures and also swimming in the crystal blue water. Santorini sunsets are amazing and we could go on and on. If we ever had a problem or were worried about a driver being late, we just texted and had an answer in less than a minute. Thank you for making the entire vacation so seamless.

Hotel Review
Anemomylos Residence Paros
Naousa

Perfect location with a wonderful pool! It was quiet yet you were only 10 minutes walking to all the action in the old town. Also loved Antonakis Souvlaki and Co. right across the street for a quick bite to eat without the crowds.

Location
Staff
Cleanliness & Comfort
Activity Review
Kayak & Snorkel Adventure in the Sunken City of Epidaurus
Kayak & Snorkel Adventure in the Sunken City of Epidaurus
Nafplio

George was amazing! We loved being on the water and we loved snorkeling over the sunken city. I have to admit that I thought the sunken city was going to be huge, but it's not. You get up close and personal to the old jugs and walls of the city. George and Lucy (his dog who kayaks with you) made the whole day!

Local specialist: Siena Mueller

Gift yourself the extra comfort and assurance!!
Greece | Aug 10 - Aug 19, 2026

J
Jade O.
Denver, CO | Reviewed on Aug 20, 2026
I cannot express the amount of ease and comfort we had with our trip to Crete. Effie listened to everything I requested and stayed in my budget. The hotels she chose were absolute perfection. A big shout out to the team over at SanSal in Chania, what a great place to stay! Every driver we had provided so much additional knowledge to our journey. Bill made the drive to Elafonisi beach an absolute highlight of our trip - so much care and comfort went into making sure we had a good time and the... Read more

I cannot express the amount of ease and comfort we had with our trip to Crete. Effie listened to everything I requested and stayed in my budget. The hotels she chose were absolute perfection. A big shout out to the team over at SanSal in Chania, what a great place to stay! Every driver we had provided so much additional knowledge to our journey. Bill made the drive to Elafonisi beach an absolute highlight of our trip - so much care and comfort went into making sure we had a good time and the conversation along the way was a once in a lifetime, that is probably the most standout day among many stand out days. Kimkim rolled with some last minute schedule additions, some forgotten items at a hotel earlier in our trip, and they literally had our needs addressed before we even realized what we were going to need. We are at the stage in our lives that organizing a trip like this independently would add more tension and more stress during our vacation, having to navigate the tiny ancient streets and windy mountain and costal roads would have made the trip a point of contention and stress for us. Knowing that we had assistance when we needed it and safe and thoughtful tour groups and drivers was such a gift.

Hotel Reviews
SanSal Boutique Hotel
Chania

This hotel was the star of the vacation. The views are an absolute dream, the staff was friendly and helpful and fun! I am already fantasizing about the next time I get to come to this hotel

Authenticity & Character
The rooms were excellent, the roof top pool and bar were such a fun time.
Location
Right on the coast, walking distance to the old town, walking distance to the beaches and sea side tavernas
Staff
Everyone at this hotel made our stay fun and inviting, from providing helpful tips to booking reservations, to just fun conversations, these folks are top notch!
Cleanliness & Comfort
Our room was so cared for and kept tidy every day for us
Ethereal White Resort
Heraklion

Really beautiful hotel with great services and amenities.

Authenticity & Character
Very stylish and the rooms were beautiful and comfortable
Location
Within walking of old town and the coast.
Staff
Helpful and kind
Cleanliness & Comfort
Bed was ridiculously comfortable
Palmera Beach Hotel & Spa
Hersonissos

The location is perfection, the staff is so friendly, the breakfast is great. The bed was very comfortable, well appointed gym, nice pool area.

Authenticity & Character
A great beach side venue with all the comforts
Location
Right along the coast and within walking to great restaurants and venues.
Staff
Helpful and kind
Cleanliness & Comfort
Great bed, a/c worked great
Local specialist: Effie Parasyrakis

Janelle and the KimKim team provided an amazi...
Portugal | Aug 9 - Aug 13, 2026

C
Colleen R.
Manhattan, NY | Reviewed on Aug 20, 2026
Janelle and the KimKim team provided an amazing experience for my parents. They were extremely satisfied with the accommodations, itinerary, drivers and guides. Thank you, Janelle for your patience and help for organizing! They can’t wait for their next adventure. Read more

Janelle and the KimKim team provided an amazing experience for my parents. They were extremely satisfied with the accommodations, itinerary, drivers and guides.

Thank you, Janelle for your patience and help for organizing! They can’t wait for their next adventure.

Hotel Review
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Janelle Norman

Excellent Trip
The Netherlands | Aug 12 - Aug 19, 2026

Sharon
Sharon S.
Miami, FL | Reviewed on Aug 20, 2026
The best part of the trip was my guide and my driver. Both were knowledgeable, pleasant, and extremely helpful. Lisa did a great job arranging the trip late in the season. The experiences she arranged were excellent. My only disappointment was the hotel at the beach. There was very poor air conditioning, the towels were AWFUL and the staff was not particularly helpful. While the location was great, I would not stay at that hotel again. Read more

The best part of the trip was my guide and my driver. Both were knowledgeable, pleasant, and extremely helpful. Lisa did a great job arranging the trip late in the season. The experiences she arranged were excellent. My only disappointment was the hotel at the beach. There was very poor air conditioning, the towels were AWFUL and the staff was not particularly helpful. While the location was great, I would not stay at that hotel again.

Hotel Review
Hotel Mercier
Amsterdam

Hotel Mercier was great.The location is perfect for exploring central Amsterdam. The staff is very friendly and and helpful. My room was large by European standards. The mattress was way too soft and the topper moved during the night. The hotel itself is beautiful and tastefully decorated. I enjoyed the breakfast in the bright and airy restaurant. I would return to the Hotel Mercier.

Authenticity & Character
The furnishings and collectibles
Location
Very close to major attractions and to public transport.
Staff
The waiter at breakfast and the front desk staff were terrific.
Cleanliness & Comfort
The bed and mattress were too soft and not of great quality to me.
Activity Reviews
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

Seeing this house and Anne Frank’s diary and letters was very moving.

Quality of Experience
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands

I love Van Gogh’s work and really enjoyed touring the museum.

Quality of Experience
Amsterdam - Dinner cruise
Amsterdam - Dinner cruise
Amsterdam

The cruise was a lovely way to see Amsterdam. The captain was really nice and welcoming and our waitress was great and shared interesting information about the city. The dinner was delicious and accompanied by good wine. I highly recommend this experience.

Quality of Experience
The waitress. She enlivened the evening with her enthusiasm and knowledge.
Food
The sea bass was excellent as was the arugula salad.
Amsterdam - Private Grand Dutch Food & History Tour
Amsterdam - Private Grand Dutch Food & History Tour
The Netherlands

This was a very fun, interesting and informative experience. I enjoyed the guide very much and would highly recommend this experience. The food was excellent, especially the Indonesian satay.

Quality of Experience
Guides, Drivers and Staff
My guide was really great. I learned a lot from him and enjoyed the experience because of his enthusiasm and knowledge.
Public transport pass the Netherlands (OV chip card)
Public transport pass the Netherlands (OV chip card)
The Netherlands

Aisha’s a great public transport system and the OV card made it easy to access the system

Explore Zaanse Schans
Explore Zaanse Schans
The Netherlands

The windmills are fasciitis see and learn about.i had no idea of the role they played in Dutch industry.

Guides, Drivers and Staff
Maarten was a wonderful driver. I enjoyed seeing Edam and learning more about the Netherlands from him.
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands

This museum is impressive, well laid out and has an excellent audio tour. The grand masters are worth seeing

Quality of Experience
Transport
Amsterdam has a great public transport system.
Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on Aug 20, 2026

Hi Sharon,

Thank you so much for your feedback! I’m thrilled that your guide and driver took such good care of you and that you enjoyed the experiences we arranged.

I also sincerely appreciate your notes about the beach hotel. I’m very sorry the AC, towels, and service fell short of expectations. We hold our hotel partners to high standards, so I’ve logged this issue to review our partnership with this property for future itineraries.

Thank you again for traveling with us!

All the best,
Lisa

Emerson is the best travel agent. He was wond...
Finland | Jul 18 - Jul 27, 2026

David
David A.
Dallas, TX | Reviewed on Aug 20, 2026
Emerson is the best travel agent. He was wonderful at helping us plan our trip to Finland. His knowledge of the country and its environment is superlative. He was quick to understand our preferences and gave us great advice on where to go, how to get there, where to stay and what to do. He is patient and responds to questions and requests quickly — almost immediately — starting with my first communication with him and continuing through planning the trip and even during the trip, when he... Read more

Emerson is the best travel agent. He was wonderful at helping us plan our trip to Finland. His knowledge of the country and its environment is superlative. He was quick to understand our preferences and gave us great advice on where to go, how to get there, where to stay and what to do. He is patient and responds to questions and requests quickly — almost immediately — starting with my first communication with him and continuing through planning the trip and even during the trip, when he would check in with us just to see how we were doing.

Once, at about 10PM, we decided we needed a driver for early the next morning. I messaged Emerson. I heard from him 20 minutes later—he scheduled our driver!

He also booked wonderful guides for us, one of the best aspects of our trip—Jonna in Helsinki (she is a historian and seems to know everything about her city), Felipe for the Helsinki design district tour, and Emmi in Tampere. These guides were the best!

We hope to return to this beautiful part of the world. As I told Emerson, when we do — he will be the first to know!

Local specialist: Emerson Siimer

Alicia put together a fantastic adventure for...
Iceland | Aug 11 - Aug 19, 2026

Rebecca
Rebecca B.
Australia | Reviewed on Aug 20, 2026

Alicia put together a fantastic adventure for us - I can't sing enough praises. Lots of options, lots of brilliant suggestions, endlessly responsive to our questions and changes in plans. We had the most amazing week.

Local specialist: Alicia Jean-Talon
Alicia
Alicia Jean-Talon
Local specialist in France/Iceland | Replied on Aug 21, 2026

Hi Arlo and Rebecca,

Thank you so much for the kind words, I am so glad you enjoyed your trip!
I wish you amazing future adventures and many hikes in magnificent places!
Warm regards,
Alicia

Japan 2026
Japan | Jul 31 - Aug 13, 2026

L
Lauren G.
Ashburn, VA | Reviewed on Aug 20, 2026
All of our transportation, travel and bookings went well. If anything, we could have done more on a day than what was planned or coordinated to make some trips more efficient. Read more

All of our transportation, travel and bookings went well. If anything, we could have done more on a day than what was planned or coordinated to make some trips more efficient.

Activity Reviews
A Hands-on Cooking Experience: Nigiri Sushi and More
A Hands-on Cooking Experience: Nigiri Sushi and More
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Authentic Sumo Experience in Tokyo: Enter the Sanctuary
Tokyo

10/10, would recommend to everyone!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Aug 20, 2026

Hi Lauren,
Greetings from Shona
You have been such wonderful and considerate guests, and I truly appreciate all the understanding, cooperation, and support you have given me throughout the planning process.

I will continue doing my very best to improve my service and make sure I can provide you with an even better experience for our next journey together.

It has been a real pleasure assisting you, and I sincerely look forward to helping you plan your next trip. ❤️
Best
Shona

Ireland 2026 🇮🇪
Ireland | Aug 5 - Aug 13, 2026

Ellen
Ellen V.
Boston, MA | Reviewed on Aug 20, 2026
Fanny was replaced by Aiden but he organized an amazing trip. My highlight was the dog herding sheep shearing near Clifton and the walking food tour in Kinsale. Amazing trip 🇮🇪 Read more

Fanny was replaced by Aiden but he organized an amazing trip. My highlight was the dog herding sheep shearing near Clifton and the walking food tour in Kinsale. Amazing trip 🇮🇪

Hotel Reviews
The Central House Hotel
Clifden

Great location but no lifts which was a lot with our large suitcases

Authenticity & Character
Location
Cleanliness & Comfort
Randles Hotel Killarney
Co. Kerry

This hotel was beautiful and in a great spot. Staff were welcoming and friendly.

Authenticity & Character
Location
Easy walk into town for shopping, food and drinks
Staff
Cleanliness & Comfort
Very clean
Activity Reviews
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Kylemore Abbey
Kylemore Abbey
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Connemara Sheepdog Demonstration
Connemara Sheepdog Demonstration
Ireland

Wonderful and fun experience

Quality of Experience
Guides, Drivers and Staff
Transport
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

Amazing day and the food was incredible

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fanny Venet

Eclipse in Iceland
Iceland | Aug 7 - Aug 13, 2026

Lorraine
Lorraine R.
Boston, MA | Reviewed on Aug 20, 2026
Hi,
Rinalda planned an amazing trip for my husband and I our daughter, son in law and 2 1/2 year old granddaughter. From picking up the car to every stop on our itinerary, everything was well thought out and there were no issues with accommodation's which were all in great places. We thoroughly enjoyed Iceland and would recommend Kimkim to everyone we know.
Thank for everything!!!
The Riley Family
Read more

Hi,
Rinalda planned an amazing trip for my husband and I our daughter, son in law and 2 1/2 year old granddaughter. From picking up the car to every stop on our itinerary, everything was well thought out and there were no issues with accommodation's which were all in great places. We thoroughly enjoyed Iceland and would recommend Kimkim to everyone we know.

Thank for everything!!!
The Riley Family

Hotel Review
Fosshotel Núpar
Kálfafell

The Fosshotel Nupar was the closest proximity to the glacier and waterfalls we were traveling to see on the southeast side of Iceland. We thoroughly enjoyed staying here. The rooms were a bit small but the views were spectacular. And the restaurant had a lovely bar and they were able to sit us when we needed for dinner. Would definitely stay here again if passing through Iceland.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Fun ride in lagoon in a safe boat with beautiful glacier as backdrop and icebergs all around us.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.