Trip Reviews

The latest reviews by travelers who booked their trip on kimkim

Salkantay trek to machu picchu, Peru - Dec 28 - Jan 6, 2018

Traveler: Ellen A. - Local specialist: William and Nicole Koch

Thank you, Haku, for arranging this wonderful trip. All aspects of the Salkantay trek were excellent. Our guide, Rubin, was knowledgeable about all of the logistics and provided us with lots of information on local culture and customs, and plants and history.

Our first evening accommodation at the refuge at Soray Pamp was a great start. We were served a delicious lunch and the refuge was rustic but lovely. We could see Mount Salkantay in the distance. We took a day hike to Glacial Lake... read more

Thank you, Haku, for arranging this wonderful trip. All aspects of the Salkantay trek were excellent. Our guide, Rubin, was knowledgeable about all of the logistics and provided us with lots of information on local culture and customs, and plants and history.

Our first evening accommodation at the refuge at Soray Pamp was a great start. We were served a delicious lunch and the refuge was rustic but lovely. We could see Mount Salkantay in the distance. We took a day hike to Glacial Lake Humantay which was spectacular. We were welcomed back with a delicious dinner cooked by the gentleman who ran the lodge.

The day 2 hike over the Salkantay pass to Chalullay was grueling but satisfying. We arrived at Chalullay in the late afternoon. Accommodations were a bit chilly but beds were comfortable. Day 3 we hiked through rainforest cloud, a more gentle up and down hike with lush vegetation and views of the river. The evening at the Coffee plantation was a highlight. Fredy the owner and his family were wonderful hosts and the accommodations were very nice. We enjoyed the warmer climate at this elevation. With our guide translating, Fredy showed us the step by step process from growing and harvesting the coffee beans to roasting them for our breakfast. From here we started on an Inca trail with a long but not as challenging hike.

Highlights were the ruins of Llactapata and lunch with views to Machu Picchu. At the end, we took a short train ride to Aquas Caliente and Macchu Picchu. We were very glad to have the opportunity to climb Huayna Picchu on our visit to Macchu Picchu. At Nicole's recommendation, we added an evening in Ollantaytambo where we enjoyed the lively town square, local activity, and the ruins. On our return trip to Cusco by car, we explored the salt mines and a village were weaving and knitted goods were produced and sold. The knitted goods in Peru are beautiful.

We also booked 3 days in the Amazon rainforest in Puerto Maldonado, also arranged by Nicole and Haku. Our guide Efraim was excellent-- extremely knowledgeable and helpful. And Freddy, the local contact who picked us up by boat, cooked us lunch and carried our luggage through the jungle had endless energy. Our stay at Lake Sandoval lodge was memorable. Great food and service and the setting, overlooking the lake was memorable. The lake was full of otters, caiman, and fish, and at the water's edge, we enjoyed the monkeys and variety of birds.

We would highly recommend Haku to plan a custom itinerary for a Cusco based travel adventure.

Journey through peru & bolivia, Peru - Jan 11 - Jan 11, 2018

Traveler: Ingfah S. - Local specialist: Stephanie Guerra

Initial planning process was great - Stephanie was knowledgeable, assisting, and patient. However, the service "during" the trip was a bit inconvenient. Stephanie was hard to contact and in the moment we couldn't reach out to anyone, like the time we arrived at Uyuni but no one was there to pick us up, we waiting til 10 am local time Peru to call Stephanie, but still we couldn't reach her.

Other than that the trip was well organized with great guides in every stop. Especially our Macchu Picchu guide and Norma from Puno. Our Uyuni guides were great too.

Stephanie Guerra, local specialist, responded to this review:

Hi Ingfah,

It was great to plan this trip for you and the group and meeting you!. Sorry about the contac issue, sometimes signal is not that strong in Bolivia and specially in Uyuni. I'm glad you had a good time!

North peru, Peru - Dec 24 - Jan 7, 2018

Traveler: Darlene C. - Local specialist: Martina Capel

Our trip was full of activity and adventure in Northern Peru for 2-1/2 weeks. Our guide Jhon was young and full of energy and our driver Carlos was an attentive, safe driver. In Trujillo, we thoroughly enjoyed the Sun and Moon Temples and Chan Chan. The demonstration of the straw boats and cooking class in Huanchaco was fantastic.

Heading into the Andes is spectacular. Outside Cajamarca, we loved our hike through Cumbemayo to see the remarkable Andean water works. The Revash was very... read more

Our trip was full of activity and adventure in Northern Peru for 2-1/2 weeks. Our guide Jhon was young and full of energy and our driver Carlos was an attentive, safe driver. In Trujillo, we thoroughly enjoyed the Sun and Moon Temples and Chan Chan. The demonstration of the straw boats and cooking class in Huanchaco was fantastic.

Heading into the Andes is spectacular. Outside Cajamarca, we loved our hike through Cumbemayo to see the remarkable Andean water works. The Revash was very interesting and we enjoyed our horse ride to the site. Visiting Miguel in his workshop and painting our own Sarcophagus was a lot of fun. Perico and Lola's private conservation property in the Utcubamba Valley was so beautiful and was a favourite of ours. It was hard to say goodbye to them and the family they had visiting at the time. Then off to Kuelap by cable car and another hike to the site...fantastic!

The biggest surprise and highlight for us was our stay at Villa del Monte in the coffee country of Rodriguez de Mendoza. We have a coffee roasting business and requested some time with coffee growers. The home we stayed at in the area was really great and the caretakers living next to the home were warm and friendly. We did an afternoon at an underground cave that was pretty cool although fitting through a small hole to start was a little scary but worth the effort. The best part for us was spending our time with the coffee farmers (owners of Cafe Monteverde) who provided us with such a detailed education of their business from the growing of the coffee at their farm (tasting included) to going to their laboratory in town to watch and participate in grading and cupping of the coffee. This was fantastic for us.

The Gocta Falls is another favourite. The hike is fairly difficult so the horses came in handy. Lunch at the Gocta Lodge is outstanding and so is the view. Our last stop on the coast was the Pyramids of Tucume and Museum Tumbas Reales with the latter being our favourite museum.

With a little more time, Jhon will get better at his English. It's good but sometimes we had translation difficulties. He is a great guide and really cares about what he does. Both him and Carlos were always available and willing to make things work for us.

Thank you Phima Voyages for a great adventure in Northern Peru!
Darlene & Gary Carlton

Martina Capel, local specialist, responded to this review:

Dear Darlene and Gary,

Thank you so much for your nice comments.

I am so glad that you enjoyed your trip. It was a lot of fun planning it for you, as it gave me the opportunity to include activites and adventures. You had enough time to meet with the locals and interact, like at the coffee experience :)

If you have any pictures you would like to share, don't hesitate to send them through to me.

Warm regards,
Martina

Cultural and beach trip of myanmar, Myanmar - Jan 1 - Jan 16, 2018

Traveler: Mary F. - Local specialist: Wai Lin Tun

Myanmar Diaries represented by Wai Lin, our local kimkim specialist for our Myanmar Trip, was exemplary .... Wai Lin was highly professional, helpful, accommodating and informative, we could not have asked for better. All our guides were most respectful with very good English speaking skills and knowledge of their areas, likewise our drivers skilful and very safe, the cars in excellent condition.

Our 16-day Trip was absolutely amazing ... we were very pleasantly surprised at how totally... read more

Myanmar Diaries represented by Wai Lin, our local kimkim specialist for our Myanmar Trip, was exemplary .... Wai Lin was highly professional, helpful, accommodating and informative, we could not have asked for better. All our guides were most respectful with very good English speaking skills and knowledge of their areas, likewise our drivers skilful and very safe, the cars in excellent condition.

Our 16-day Trip was absolutely amazing ... we were very pleasantly surprised at how totally safe we felt at all times given the recent unrest in the Northern area of Rakhine, which is well away from all tourist hot spots such as Bagan, Lake Inle, Ngapali Beach (divine), Mandalay and Yangon ... do not hesitate to visit Myanmar as it is an extremely scenic, culturally fascinating and safe country to visit, the Myanmar people utterly delightful! And incredible value for money as a holiday destination!

Do not hesitate to use Myanmar Dairies as your travel agent, you could not ask for better!

Wai Lin Tun, local specialist, responded to this review:

Thank you so much Mary for your review on our service.

In every moments from planning until the end of the trip, you are so understanding and considerate all the time. I am already grateful to hear that you have enjoyed your Myanmar trip. It was so unfortunate that you missed Mandalay and Inle side of Myanmar. But I am sure you had good times in Ngapali over the skip. Please do come back to us again for Mandalay and Inle lake.
I am looking forward to welcome you again in the near future!
Warmest regards,
Wai Lin

Vietnam post medical clinic, Vietnam - Jan 5 - Jan 7, 2018

Traveler: Amy J. - Local specialist: Andy Carroll

Everything from KimKim was great. I had a large group with a lot of moving parts. Andy was calm, cool, and collected each step of the way. I had some people in the group who extended their stays for private tours - Andy helped them each individually and gave them exactly what they wanted. I couldn't have asked for more. The chat setup made communication easy, payment was a simple link, and when one member of my group had an emergency visa problem, KimKim stepped in and got it done in... read more

Everything from KimKim was great. I had a large group with a lot of moving parts. Andy was calm, cool, and collected each step of the way. I had some people in the group who extended their stays for private tours - Andy helped them each individually and gave them exactly what they wanted. I couldn't have asked for more. The chat setup made communication easy, payment was a simple link, and when one member of my group had an emergency visa problem, KimKim stepped in and got it done in less than 12 hours with concierges service. The entire staff is great at KimKim and they work beautifully together as a team to make everything perfect and more. I will be using KimKim again for groups in the future! Thank you, Andy!!

Andy Carroll, local specialist, responded to this review:

Hi Amy,

It was my and the entire teams pleasure to work with you and make this trip happen, my only disappointment was not getting the chance to meet you in person! Thank you for such a wonderful review, it really does mean a lot to me and all involved.

Thank you as well, for coming to Asia to help others, I am sure those people are even more thankful thank we are.

I hope to get chance to meet you on your next journey Amy, it will be my pleasure to assist you again.

Take care and many thanks,

Andy

Imperial cities in morroco, Morocco - Dec 29 - Jan 7, 2018

Traveler: Renee v. - Local specialist: Ian Hardie

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus,... read more

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus, Assis refused to return the $85 to Larbi, Larbi nevertheless did reimburse us out of his own pocket. We learned later from another driver, that Assis did the same thing to him and his guests. We understood, that Assis took over the management of the riad only recently and that the riad before was run very well.

The main dinner course in the hotel in Rabat was also uneatable. We were the only guests and the meat and veggies were cooked in rancid, old and overheated oil. The hotel has a 4-star rating - it should have a minus 4-star rating.

Hassan and Samira in the riad in Marrakech were absolute charming and great hosts. Samira is a fabulous cook. Everything was great!

All the other places were fine. I only mentioned above the really great and really bad experiences.

Ian Hardie, local specialist, responded to this review:

Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.

It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some... read more

Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.

It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some good information about Morocco too. It is excellent that Sellam, your driver, provided such good, professional service for you. Happy future travels! Larbi, Owner of Anzal Tours.

Trip to colombia, Colombia - Dec 26 - Jan 11, 2018

Traveler: May Y. - Local specialist: Nathalie Clavel

We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything... read more

We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything was going smoothly.

The people Kimkim used in Columbia, from drivers to guides, were all very nice, always on time, very helpful and knowledgeable. We loved everything we did, from the beautiful Spanish colonial towns of Barichara and Villa de Leyva to the beautiful beaches of Tayrona and around Cartagena. We loved the lush coffee region and the Valle de Cocora. We all enjoyed a private coffee tasting that even our 10 and 11-year-old daughters loved and asked for more coffee! Best coffee ever. As outdoor lovers, we especially enjoyed hiking, zip lining, white water rafting, tubing on a river and mountain biking.

Table mountain, South Africa - Dec 31 - Jan 1, 2018

Traveler: Vidya M. - Local specialist: Carla Ferreira

Thanks Carla for your guide through emails. Everything was perfect, on time and the price is reasonable. The driver also cooperative and give us lots of information about cape town. Will definitely recommend this tour.

Carla Ferreira, local specialist, responded to this review:

Hi Vidya,

I'm so glad you had a great time in Cape Town. I am here to help and love showing off our lovely country :-)
Hope to see you soon!

Thanks Carla

Visiting birth place, Myanmar - Jan 1 - Jan 12, 2018

Traveler: pratibha g. - Local specialist: Su Shwe Yee Aung

The whole trip was wonderful. Our guide in Mandalay and (July) in Yangon were exceptional. Just one thought, 4 nights in Bagan was a bit much. Maybe adding a little more north city might be interesting. In my case, I should have done Lashio. If guides could have more info for dinner, might be helpful. Loved the country & the people. Food was good too.

Su Shwe Yee Aung, local specialist, responded to this review:

Thank you, Pratibha for your generous rating on our service. I am so happy to hear that you are enjoyed your Myanmar travel to the fullest. I believe you have brought some memorable moments from visiting your birthplace. I will be more mindful in planning the trip to go smoother next times and improve our services where necessary.
I would like to thank again for traveling with us, Myanmar Diaries. Please do come again if time allows, I would love to welcome you in the future too!
All the best,
Su

Trip to ecuador, Ecuador - Dec 24 - Jan 7, 2018

Traveler: Aryeh C. - Local specialist: Gabor Csizmadia

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all,... read more

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all, of our questions. He found a good balance between interacting with us and giving us space, and he was extremely kind and generous. We could not have asked for a better guide.

In the Galapagos, we had a terrible guide, so terrible that we ended up paying for an Airbnb that we never actually stayed in. He must not have checked his messages or been so organized because we sent him all details, including the address, of where we needed to stay in each night, and he just didn't have the information with him. It got to be late on the Island, and we ended up spending money on a hotel that cost $70 per night (we stayed two nights) while paying an additional $140 for an Airbnb that we never got to stay in. This was very frustrating. Another issue that happened was when he gave us his USD card to download some photos that he took of us. The minute we put them on the computer, naked photos of him and his partner came up on the screen. While we really appreciated the photos he took of us, we were not happy with what was presented to us on the screen.

Reflecting back, the Jungle and the Galapagos were the two most memorable places. We enjoyed the climate, the people, the food and the general atmosphere. The other places were nice too but the highs of the trip were the Jungle and the Galapagos.

No one really communicated with us about the potential for altitude sickness at Cotopaxi, and we had a hard time going from lower altitude to higher altitude - up and down and up and down - it did a number on my husband's body. In the future, we would do fewer places for more days. But again, this is no way the fault of KimKm, just our own way of going about planning.

Really amazing trip.

Gabor Csizmadia, local specialist, responded to this review:

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work... read more

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work with him in the future.

With regards to the Airbnb, unfortunately this is out of our hands as our operations team from Quito also tried to reach the Airbnb owner based on the contact information you provided us with, however he never answered the calls and therefore the guide had to take you to a hotel.

About the altitude sickness, it's normally not a problem, however I will definitely pay more attention to this and will inform my future travelers about the possible risks of changes in altitude.

All in all, I honestly hope your honeymoon was a great experience, and as we discussed in person, if you require any assistance in the future, I will be more than happy to help you planning your next trip!

Take care and all the best,
Gabor

Trekking in nepal - a guide to the best trekking areas, best time to go, and tips on how to organize your trek, Nepal - Dec 27 - Jan 8, 2018

Traveler: Jane M. - Local specialist: Ngima Dorji Sherpa

I have recently done the Annapurna Base Camp trek. From my first contact with Ngima it was so easy to arrange and Ngima answered all my questions promptly and helpfully and made the whole booking experience so problem free. The trek was everything I had hoped for and more, we were blessed with glorious weather throughout and reaching Base Camp at sunrise was a truly memorable experience. I was travelling with my son (I am 65 and my son 29) and our wonderful guide Pemba was so professional,... read more

I have recently done the Annapurna Base Camp trek. From my first contact with Ngima it was so easy to arrange and Ngima answered all my questions promptly and helpfully and made the whole booking experience so problem free. The trek was everything I had hoped for and more, we were blessed with glorious weather throughout and reaching Base Camp at sunrise was a truly memorable experience. I was travelling with my son (I am 65 and my son 29) and our wonderful guide Pemba was so professional, caring and fun to be with, and very interesting explaining to us about the local life and region. He was also so supportive to me while I struggled with what seemed like endless steps to climb on some days! He coped and understood so well the differences in age and ability between my son and myself and I was so thrilled to make it to Base Camp. Our porter Pasang was also a joy, never seemed to stop smiling despite having to carry our —-hopefully not too heavy —load. I cannot recommend both of them highly enough. My one bit of advice would be—-take more cash than you think you need on the trek—-EVERYTHING is extra, drinks, snacks , loo roll, phone charging, internet when available, showers, drinking water, etc and it really mounts up .
A huge thank you to Ngima and his team, a truly wonderful experience. We were sorry to leave.

Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Jane,
Thank you very much for taking some of your precious time to share your adventure experience with us. I am very happy that you had a great time during your stay in Nepal. we too hope to welcome you again very soon and organize another trip to Nepal for you.
Best wishes,
Ngima.

Balthali village trek via namo buddha and panauti, Nepal - Jan 7 - Jan 11, 2018

Traveler: Doug K. - Local specialist: Mads Mathiasen

To be honest, we put a lot of trust in Kimkim as we weren't paying a great deal of attention to the finer details prior to heading OS. So in reality, it could have all gone very poorly!

Luckily for us our faith and confidence in the service was not misguided and we had a great time. Being unfamiliar with a place like Nepal can be very daunting when it comes to planning a hike / trek so we appreciated the insight and experience offered by kimkim. I would also recommend the specific hike we... read more

To be honest, we put a lot of trust in Kimkim as we weren't paying a great deal of attention to the finer details prior to heading OS. So in reality, it could have all gone very poorly!

Luckily for us our faith and confidence in the service was not misguided and we had a great time. Being unfamiliar with a place like Nepal can be very daunting when it comes to planning a hike / trek so we appreciated the insight and experience offered by kimkim. I would also recommend the specific hike we went on for beginners; it's low altitude and not too rough with regard to physical capability (climbing lots of steep stairs etc!). I imagine that experienced hikers could cover this distance and climb in around 2days if they were rushing it but the additional time was welcomed so we could enjoy each location and also have some rest.

We had opted for a more budget option with regard to accomodation and even then, the places we stayed were quite good. We had 4 nights in the below locations:
-Guest house in Dhulikhel; Amazing roof top view of the valley and mountains but the room was very cold and the shower cold. Beers were 600 NPR each.
-The Monastery was an overall highlight and had a superb hot shower! (it takes some working out as there are several taps which feed into the shower tap.. you'll work it out!. We had dinner and breakfast with the monks and they also had a little cafe for coffee, tea and other extras you might want. Surprisingly, there was secure and very good quality wifi throughout the location (cost 30NPR per day) no beers here of course!
-The Balthali Guest House was also very good. We had a relaxing afternoon with a few beers on the roof in the sun and then enjoyed getting amongst the local ladies to strip the dried corn for a couple of hours. The farm fresh and local food was excellent and we may have had a few too many local Rum's before bed.
-The homestay in Panauti was cool, we very much enjoyed the cooking class and the guided tour of the town. It was super cold here and the evening fire was very welcomed! The hot shower greatly appreciated before our long flights back top Australia.
All in all the trip was great fun, was well organised and our guide was great, thanks Ļāmā Ťãmãņğ Đāwâ !

Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Dec 29 - Jan 6, 2018

Traveler: Teresa K. - Local specialist: Randall Jiménez

We had a fabulous trip. I had asked for an active, adventurous itinerary, and that's exactly what we got. I'd have to say the highlight was river rafting, and camping on the river. It was gorgeous and fun and our guide Maurice was absolutely fabulous. He was a great guide on the river and fun companion, sharing lots of interesting things about the river, animals and Costa Rica. The food was excellent and the camp was comfortable, the rafting was exciting but we felt safe throughout.

The... read more

We had a fabulous trip. I had asked for an active, adventurous itinerary, and that's exactly what we got. I'd have to say the highlight was river rafting, and camping on the river. It was gorgeous and fun and our guide Maurice was absolutely fabulous. He was a great guide on the river and fun companion, sharing lots of interesting things about the river, animals and Costa Rica. The food was excellent and the camp was comfortable, the rafting was exciting but we felt safe throughout.

The trip to La Fortuna was easy, and our guide Roy for the hanging bridges and waterfall was great. We really appreciated that he wasn't in a rush and that we could take our time through the woods and enjoy. He had interesting information to share about all the animals we saw.

The ziplining was fun and enjoyed by all. It was great to have the woods all to ourselves, and was a good experience even in the rain.

The only glitch in our trip was the trip from Arenal to Quepos. Initially a vehicle that was too small for our group was sent, so we had to wait about 45 minutes for a 2nd vehicle. We all fit in the 2nd vehicle, but not by much - it was very cramped, and the driver was not smooth.

Our time on the coast was lovely - snorkeling was fun, and it was good to have a day on our own. We organized a night hike for ourselves which was also fun.

We reached out to Randall partway through the trip to change our hotel in San Jose for the return. The KC hotel was not in a neighborhood where we could easily walk to restaurants, and we got hassled a bit when we were out even though it was not late. He was very accomodating, booked us in the Sleep Inn which was perfect. We were able to walk to a nice restaurant for our final dinner in San Jose. I also appreciate that he was able to hold a spot on the tour for my husband, as he wasn't sure he'd be able to join us til just a couple of weeks before the trip. Overall he was very helpful and a pleasure to work with.

Randall Jiménez, local specialist, responded to this review:

Dear Kristin,

I would like to thank you so much for your additional comments. It is very refreshing to have clients be completely honest and for the transfer from Arenal to Manuel Antonio, I am very sorry to hear about this. We will take your comments very seriously as we are a small company but one that prides itself on the service we offer and we can only improve on this with feedback from clients.

Many thanks. We hope you will come and visit us again in the future.

Best regards,
Randall

My own myanmar experience, Myanmar - Dec 26 - Jan 9, 2018

Traveler: lilia s. - Local specialist: Wai Lin Tun

I just came back from Myanmar and it was amazing!
Kimkim paired me up with Wai Lin, I couldn't have asked for a better person to help me plan my trip he was responsive, helpful and he definitely made my experience in Myanmar truly enjoyable.

Wai Lin Tun, local specialist, responded to this review:

Thanks Lilia for your great feedback!

Planning the trip together with you was so grateful. You are so understanding for the whole time and leave all on me which help me to put up the itinerary even more better.
Thank you again for all the trust you have on me and I would very much love to welcome you in the near future if Myanmar comes in consideration again.

All the best from Yangon!
Wai Lin

Winter magic | fjords of norway, hurtigruten & tromsø, Norway - Dec 28 - Jan 10, 2018

Traveler: Mary E. - Local specialist: Linda Veråsdal

KimKim and Linda are the way to go! We got the trip that we wanted, with expert advice along the way. For me the Fiords were absolutely enchanting, I could have lost myself in them. For Paul, the whales were the highlight.

We did not get to see the Northern Lights so we already figure another trip to Tromso. Besides it being magic, I got my hair cut there and love it!

Thank you

Annapurna trek, Nepal - Dec 24 - Jan 2, 2018

Traveler: Cheryl P. - Local specialist: Ngima Dorji Sherpa

Returned about a week ago, from a wonderful experience in Nepal that will be in my heart forever. After discussing my winter trekking options with Ngima Dorji Sherpa, the owner of Nepal Myths and Mountain Trails, I decided on the Khopra Danda Trek. Every day was amazing! I was greeted at Kathmandu Airport by Tashi, Ngima's son and began my trek the following morning.

This was a solo trek for me, and I was accompanied by two outstanding people, my guide Gelu and my porter Lakpa. They... read more

Returned about a week ago, from a wonderful experience in Nepal that will be in my heart forever. After discussing my winter trekking options with Ngima Dorji Sherpa, the owner of Nepal Myths and Mountain Trails, I decided on the Khopra Danda Trek. Every day was amazing! I was greeted at Kathmandu Airport by Tashi, Ngima's son and began my trek the following morning.

This was a solo trek for me, and I was accompanied by two outstanding people, my guide Gelu and my porter Lakpa. They made sure every day was perfect! While every day on the trail had beautiful views, the top of Khopra Danda is breathtaking. I cherish my time in Nepal! When it was time to fly back to the States, I was met earlier at my hotel by Ngima and escorted to the airport.
It was an amazing trek from teahouse to teahouse, and a great experience for me. I truly did not want to leave.

Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Cheryl,

We are more than happy that you enjoyed your stay in Nepal to the fullest and reached home safely with lots of wonderful experience in Khopra Danda Trail. We hope you will soon visit Nepal again for next amazing trip and we will be glad to be a part of your trip arrangement once again.

Best wishes,

Ngima and whole NMMT family.

Colombia , Colombia - Dec 28 - Jan 11, 2018

Traveler: Garth R. - Local specialist: Marine Guérin

Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque... read more

Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque Llera was great.
Cartagena was a great experience too, and staying at Bovedas Santa Clara allowed free access to the Sofitel, a world class beautiful resort.
Tayrona was unique as well though be forewarned, no hot water showers!
Summary.....all connections went without a hitch, all guides, drivers on time, all reservations as described. The trip was perfectly tailored to our preferences. I was very happy with the Kimkim engagement and would definitely use them again.

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Jan 1 - Jan 11, 2018

Traveler: Cynthia M. - Local specialist: Andy Nurse

Ibrahim in Jordan was a fantastic guide and Mohammed was a great driver. They worked well together. We like our history so Jerash was fabulous. The hike through Dana Valley also was a highlight as was Jerusalem. Re the design of the trip, the only dud day was the trip to the Dead Sea. The hotel where we had lunch was depressing and the beach was ugly and cordoned off with barb wire.

Andy Nurse, local specialist, responded to this review:

Thanks Cynthia!

I will reach out to Ibrahim and Mohammed to convey your appreciation. Also, given your feedback, I will no longer suggest that hotel for lunch and entrance to the Dead Sea for our guests.

Lastly, thanks for everything. It was a pleasure to organize this trip for you and your two daughters.

Trip to iceland, Iceland - Dec 23 - Dec 30, 2017

Traveler: Daniel R. - Local specialist: Preeti Bhide

Our winter trip to Iceland was amazing. Preeti helped us find great accomodations for our large family and tours we wouldn't have known about without her -- such as the only ice cave tour that allowed us to bring our 8-year-old. She was right to tell us that certain things we wanted to do would require too much driving and was able to suggest alternatives that fit our schedule better. We especially loved the dogsledding. There was one problem with the car rental when we arrived and we had to scramble to make new arrangements, but after the trip KimKim quickly helped us get a refund.

Bhutan trip for nat, Bhutan - Jan 6 - Jan 10, 2018

Traveler: Nat Y. - Local specialist: Bas Naus

Trip was better than we could have ever expected. The entire process from the first messages with Bas till the fairwell hugs with tashi and Jigme at the airport and everything in between was beyond words! Tashi as a guide is phenomenal, can’t fault him. And Jigme was his perfect side kick. Nothing was too hard for the boys. Thank you for a wonderful trip!

Bas Naus, local specialist, responded to this review:

Hi Nat, thanks for your kind words. It was an honor to host your trip to Bhutan! Thanks for visiting! Bas.

First time in vietnam , Vietnam - Dec 23 - Jan 2, 2018

Traveler: M K. - Local specialist: Andy Carroll

Had a fantastic trip. Well worth it. I would recommend Kimkim to anyone that would like their trip organised for them. Andy was really easy to communicate with and our guide Dat was very knowledgeable and accommodating.

Andy Carroll, local specialist, responded to this review:

Hi Michael,

Thank you for such a positive review, it was really a pleasure to help you discover Vietnam. I hope to welcome you back to the region again one day soon. I will be sure to pass your comments on to Dat as well, he is one of our top guides.

Thanks again Michael and all the very best for the New Year,

Andy

Vietnam central highland 3 days, Vietnam - Dec 30 - Jan 1, 2018

Traveler: Jonathan W. - Local specialist: Son Dang

Hi
Had a good trip . Good driver and guide . V interesting tours.
Food was also V good.
Only disappoint was the second nights accommodation, described as a homestay, l have stayed in many homestays across vietnam while they are all different this one could not be described as a homestay as there was nobody living there!
Because of this although I enjoyed the tour l would not use you again or recommend you as the homestay sold was not genuine. I appreciate the original homestay was not available but the one provide was not acceptable.
Thanks jon

Son Dang, local specialist, responded to this review:

Dear Jon;

Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated.

It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable.

We have... read more

Dear Jon;

Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated.

It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable.

We have noted this to our staff and will make sure to arrange exactly what you want, we hope to welcome you back to another trip in Vietnam so that we can prove what we can offer.

Many thanks again for travelling with us, we wish you all the best.

Son and the Footprint team.

Christmas and new years in italy, Italy - Dec 24 - Jan 2, 2018

Traveler: Christina R. - Local specialist: Giorgia Carraffa

I reached out to KimKim because I had a difficult time planning the itinerary for our Italian vacation on my own. Giorgia did an excellent job with helping us plan. She had great recommendations for tours and things to do in Florence. She booked a small group tour of the Colosseum including the underground and other off-limit places. She also booked us for a small group tour of the Vatican. Our guides were extremely knowledgeable and seemed to love sharing the history of their city. Giorgia... read more

I reached out to KimKim because I had a difficult time planning the itinerary for our Italian vacation on my own. Giorgia did an excellent job with helping us plan. She had great recommendations for tours and things to do in Florence. She booked a small group tour of the Colosseum including the underground and other off-limit places. She also booked us for a small group tour of the Vatican. Our guides were extremely knowledgeable and seemed to love sharing the history of their city. Giorgia also booked us for a food tour in Florence. We loved trying the local foods and our guide was a lot of fun.

Giorgia had excellent communication with us and answered all of our questions. She even reached out to us during our trip to make sure everything was going smoothly.

I would definitely recommend Giorgia and KimKim to anyone looking to plan a memorable vacation!

Giorgia Carraffa, local specialist, responded to this review:

Dear Christina,
thanks so much for your review! I'm glad to read that you had lovely time in Italy. Your pictures look so nice!
Hope to have you in Italy back soon...there are a lot other regiones you could explore!

Giorgia

Highlights of mandalay and bagan - 5 days, Myanmar - Dec 30 - Jan 6, 2018

Traveler: Terry B. - Local specialist: Anne Cruickshanks

We loved the trip to a Myanmar, especially our guides in Bagan (Ankar) and Ny Ny in Inle Lake. We loved doing the little canoe trip with Ny Ny in his village and tea with his family. Of course, Bagan was amazing.

Anne Cruickshanks, local specialist, responded to this review:

Mingalarbar Terry and Lori. Wonderful to hear you enjoyed your recent travels in Myanmar, I will share this with our team. The village visit sounds like it was fabulous- it is always fun when our guides decide to 'pop by' their family home! I hope your 2018 is filled with more memorable travels!

Myanmar from above: best hot air balloon flights, Myanmar - Jan 2 - Jan 6, 2018

Traveler: Annette P. - Local specialist: Anne Cruickshanks

This was a great trip, from the start of the planning to the flight home! Anne responded daily to all my questions/concerns and this made the trip planning so smooth and easy. Our guides, Lu Wine and Zawturn we incredible! They were very friendly and the trip felt more like visiting a friend who was showing us around, as opposed to hiring a guide.
We got to really feel the local scene in Mandalay! We went to local markets, spoke with Budist monks and nuns. It was great!
We learned so much... read more

This was a great trip, from the start of the planning to the flight home! Anne responded daily to all my questions/concerns and this made the trip planning so smooth and easy. Our guides, Lu Wine and Zawturn we incredible! They were very friendly and the trip felt more like visiting a friend who was showing us around, as opposed to hiring a guide.
We got to really feel the local scene in Mandalay! We went to local markets, spoke with Budist monks and nuns. It was great!
We learned so much about the temples in Bagan and the religion.

Also, our guides and Anne had backup plans for everything. For instance, we wanted to ride bicycles in Mandalay but it rained so we had a driver pick us up and we went to a monastery where we got to talk to a young monk who told us about Budism and what it’s like to be a monk. This is an experience we would not have had if we didn’t book the tour.
In Bagan, the weather was nice so we got to Bike, but I ran over something sharp and got a flat tire. But our driver followed not too far behind and was quickly able to meet up with us so our trip could continue. Anne and her team really thought of everything!
Also, considering the expertise, thorough planning, and great accommodations, I’m surprised the price is at such a good value!
Our guides an Anne showed us the real culture of Myanmar that most tourists I’m sure miss. If you wanted to be among locals and try local food and see places visited by locals and some tourists, then this is the perfect trip for you! I would happily book again!

Anne Cruickshanks, local specialist, responded to this review:

Thanks Annette & Keith for visiting at the start of the year and sharing your feedback! All of your input in the planning process helped us add in the right local experiences to suit your travel style and you guys really embraced the culture which made the trip even more fun for our team. We would love to welcome you back for a longer stay next time!

Adventure and culture, Myanmar - Dec 17 - Dec 23, 2017

Traveler: Koy T. - Local specialist: Anne Cruickshanks

We are a family who travels a lot – for work, adventure, and play. We travel together and individually from places as diverse as Afghanistan and Ethiopia. So we are capable of organising stuff ourselves. Sometimes though life is too busy, and coordinating the views and opinions of 4 sets of people living in different places is just too daunting.

We knew we wanted to travel around Burma. I knew we needed someone to organise and advise. I can’t remember how I came across kimkim and their... read more

We are a family who travels a lot – for work, adventure, and play. We travel together and individually from places as diverse as Afghanistan and Ethiopia. So we are capable of organising stuff ourselves. Sometimes though life is too busy, and coordinating the views and opinions of 4 sets of people living in different places is just too daunting.

We knew we wanted to travel around Burma. I knew we needed someone to organise and advise. I can’t remember how I came across kimkim and their partner in Burma Myanmar Pure, but as soon as I was put in touch with Anne Cruickshanks at Myanmar Pure, I knew I was having a conversation and not being sold to. How do I know? Well, there are serious ethical issues surrounding the decision to travel to Burma and everyone in the family was uncomfortable. Anne did not shy from the questions we were asking but provided us with perspectives to help us make our own decision.

On the design of our trip and the itinerary we communicated a lot. Anne wanted to make sure she knew exactly what we wanted – what kind of experiences did we want? How active? How adventurous? How much travelling from place to place and to what? We went through a number of itineraries. Anne didn’t mind starting again if we felt it was not quite right. At the last minute Anne accommodated an extra person in our group – it was not trouble whatsoever (or rather it might have been, but Anne did not let on for an instant).

We had seven days and we went to Mandalay, Bagan, and Lake Inle. We had three separate young guides – obliging, positive and informed. They knew just how much to join in and how much to stand back.

Nay cycled us around Mandalay – round back streets, up hills, onto tiny ferries, around markets, into Muslim and Buddhist communities, along rail bridges and gave us a lovely Burmese picnic by the Irrawaddy surrounded by munching cows. In the evening we visited a proper local temple with rituals that were more fairground than religious. Then a really great barbecue shop. Nay was great company.

Thet Wai took over at Heho, meeting us with bikes almost straight off the plane to cycle to Nyaung Shwe. We had a truly lovely snack break in a village with exceptional food. Then we cycled to Nyaung Shwe on Lake Inle (through rice fields – stopping and asking farmers dumb questions). A great lunch.

Everyone travels by boat across Lake Inle, and everyone visits weavers and local crafts shops. It is touristy and it is designed to make you buy, but hell you have to give something back. Wai gave us a really good tour of the floating gardens and of the floating/stilt houses, shouting with joy when we found a pig house sitting over the water, inaccessible to dry land. A suggestion here – some of the houses are beautiful and spectacularly painted. Don’t waste time watching the sunset over the lake, ask to stay in the village on the water and watch the sun go down on the houses (we didn’t but I wished I had). Lake sunsets are boring – you can see them anywhere. We swam from a house in the middle of the lake and watched a couple having their wedding photos taken (people don’t usually swim…).

The undoubted highlight was Wai taking us to have lunch with his family (absolutely incredible food and so welcoming and curious about us), and then to great hilarity giving us a go with leg rowing on two of the family boats). We all had a go and it was brilliant. This is something people don’t do – and it was Anne and Wai that made it possible. I predict it will be the next bog thing at Inle.

The next day we had a gentle walk around the hills and good noodles in a place with a great view. Thet Wai is a legend.

The final stop was Bagan with a new guide called Arkar. He was laid back, patient and very good humoured. A really good guide. We had a day’s fun zooming around the temple complex on electric scooters (all coloured like Power Rangers) and eating in local places. Brilliant. We had final cocktails on our own boat watching the sunset over the Irrawaddy (best boat and best position).

All the hotels were very comfortable and well situated.

So thanks kimkim, Anne, Nay, Thet Wai, and Arkar. You are brilliant. It was an extraordinary holiday – open to what was going on in the wider country, but adding value to people working hard to make a living at a local level.

Koy, Hilary, Doy, Guy and Matt. December 2017

Anne Cruickshanks, local specialist, responded to this review:

Thanks, Koy & family, for sharing your experiences in Myanmar! Your descriptions are so vivid, I am sure you will inspire other intrepid travelers to come for a visit. I'm so glad we were able to work together on planning this holiday- it was a memorable one for our team and they loved reading your feedback. All the best to you and your family!

Yangon and bagan, Myanmar - Dec 25 - Dec 31, 2017

Traveler: William W. - Local specialist: Wai Lin Tun

Both our guide in Yangoon and Bagan were very well prepared and considerate. In particular our guide in Bagan was a delight to work with and we are glad to have met her. All members of the guide staff were professional and pleasant to work with.

Shwedagon Pagoda in Yangon is amazing, as one can read in many reviews. Perhaps the most memorable place we visited was the street market in Bagan.

Wai Lin Tun, local specialist, responded to this review:

Hi William,

With knowing you have tight schedule, I would like to thank you for your time to share your travel experiences with us. It's so great to hear that you are satisfied with our service and Myanmar trip went so smoothly. Thank you again for your compliment on our professionalism. It is our pleasure that we had had a chance to serve you at our best service.

I really wish we could meet and I could welcome you again in the near future.

Best regards,
Wai Lin

Quito area, Ecuador - Dec 30 - Dec 30, 2017

Traveler: Gordon S. - Local specialist: Gabor Csizmadia

Very knowledgeable and helpful!

Gabor Csizmadia, local specialist, responded to this review:

Hi Gordon!

I'm glad to hear that you're happy with the tour!

I hope you'll count on us in the future too, I'd be happy to assist you! :)

Best wishes & Take care!
Gabor

Marrakesh-sahara-casablanca, Morocco - Dec 24 - Dec 29, 2017

Traveler: Luvana C. - Local specialist: Ian Hardie

We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other... read more

We loved our time in Morocco! It was especially great because of our driver/guide Saleh. He was very professional and respectful to us. We were very satisfied with Hotel Amlal, beber camp site, and Hotel Casablanca. The only issue we had was with Hotel Akabar. It did not really meet our expectations and the hotel and dining staff were not great. It was the only accommodation that did not provide us with any water during our dinners, and did not give us an option for dinner like the other accommodations. We would go out to buy water for our meals at Hotel Akabar. Other than this, we truly had a great experience and we are so grateful for our driver and guide Saleh! Please give him a special shout out!

Ian Hardie, local specialist, responded to this review:

Hello Luvana. It is very pleasing to read that you loved your time in Morocco. It was great to work worth you and to develop the tour that you wished for. Your positive comments are very much appreciated and are most helpful as we always monitor all aspects of our tours. Regarding the Akabar Hotel, I will ask Larbi to look in to this. It is very important for Anzal Tours that all of our service providers are up to scratch. It is great to hear that your driver was so good; of course Larbi will... read more

Hello Luvana. It is very pleasing to read that you loved your time in Morocco. It was great to work worth you and to develop the tour that you wished for. Your positive comments are very much appreciated and are most helpful as we always monitor all aspects of our tours. Regarding the Akabar Hotel, I will ask Larbi to look in to this. It is very important for Anzal Tours that all of our service providers are up to scratch. It is great to hear that your driver was so good; of course Larbi will informed him of this. It is excellent that Saleh provided such good professional service for you. Happy future travels! Ian

Ghorepani poonhill trek, Nepal - Dec 24 - Dec 29, 2017

Traveler: Gerard D. - Local specialist: Ngima Dorji Sherpa

The trek was amazing. The views were spectacular and those in my group were really friendly. Ngima was an excellent guide, open to suggestions while also keeping us on a good schedule. The teahouses/lodges we stayed at were better than expected. The Poon Hill sunrise hike and our stay in the village of Ghandruk were the most memorable parts but, all in all, we made a good amount of memories and friends throughout the trek!

Ngima Dorji Sherpa, local specialist, responded to this review:

Thank you very much, Dear Gerard, for sharing your trek experience and appreciating our service. We too enjoyed organizing this trip for you and after meeting and walking with you, we are more than happy to add a good friend in our life. We hope you will still have more plans to visit Nepal again and we will be happy to organize your trip. Please remember us and do keep in touch.

Best wishes,

Ngima. and whole NMMT family.

Balthali village trek via namo buddha and panauti, Nepal - Dec 26 - Jan 4, 2018

Traveler: Kaniez C. - Local specialist: Sally Berg

8 days tour Nepal Chitwan and Kathmandu Valley trekking - Kimkim organized a couple of fantastic tours for us whilst we were in Nepal. They ensured we were fully prepared and had all information at hand to prepare for out trip. Whilst there they ensured the local tour company took care of us and organised eveything during our trips whilst remaining adaptable if thing needed to be changed. We asked for a few specific things during the tours and kimkim made sure they were absolutely catered... read more

8 days tour Nepal Chitwan and Kathmandu Valley trekking - Kimkim organized a couple of fantastic tours for us whilst we were in Nepal. They ensured we were fully prepared and had all information at hand to prepare for out trip. Whilst there they ensured the local tour company took care of us and organised eveything during our trips whilst remaining adaptable if thing needed to be changed. We asked for a few specific things during the tours and kimkim made sure they were absolutely catered for. This is the first time used Kimkim and we will definitey use them for our next long haul family trip to South America (Ecaudor and Peru).

Family vacation, Sri Lanka - Dec 17 - Dec 29, 2017

Traveler: Katherine G. - Local specialist: Sandun Jayasundara

Our driver Mahesh was great. The van was beeping the entire time, some programming problem. We were in the van a lot and this was very annoying. The hotels were just okay, not 4 or 5 star like we asked. Some of the bathrooms were sub-par. The Colombo hotel was way out for the main city, which was very disappointing! We asked to go to a spa for a massage and they place was not good.

Sandun Jayasundara, local specialist, responded to this review:

Hello Katherine,

Thank you very much for your comments! I highly appreciate all your feedback, and I'm very sorry that the trip didn't meet all your expectations.

It seems that we had a little misunderstanding at the first part of our conversation when you mentioned about your preferences on accommodation and the both options - 3 to 4 small hotels and 4 to 5 boutique hotels. Because of this reason, all your accommodation was not at high-end hotels.

About the hotel in Colombo, I am... read more

Hello Katherine,

Thank you very much for your comments! I highly appreciate all your feedback, and I'm very sorry that the trip didn't meet all your expectations.

It seems that we had a little misunderstanding at the first part of our conversation when you mentioned about your preferences on accommodation and the both options - 3 to 4 small hotels and 4 to 5 boutique hotels. Because of this reason, all your accommodation was not at high-end hotels.

About the hotel in Colombo, I am really sorry that it was little bit away from the city. The month of December, especially the days right around the Christmas, is a highest peak season. Since your booking was just a few days prior to the arrival date, the choices for accommodation were very limited.

When it comes to traveling times and the visit in Jaffna, it is the northernmost district of the island and and a very long ride from Colombo. During our conversations, as well as in the itinerary, I mentioned you the distances and traveling times hoping to give you a clear idea about the traveling conditions. I'm deeply sorry if you feel that this information were not sufficient.

I want to thank you once and again for your comments and wish you a very happy new year 2018!

Best Regards,
Sandun.

Morocco trip, Morocco - Dec 26 - Jan 1, 2018

Traveler: Lucas L. - Local specialist: Ian Hardie

We (a group of 4) started planning our Morocco trip almost too late - by first week of December we were still discussing whether Morocco is our destination for 2017's Christmas - New Year break.

I was elected to be in charge of planning this trip.
We only have 7-8 days but we don't want to miss a thing in Morocco - eventually I was sitting there scratching my head looking at a list of 7 different cities/places and trying to weaver them together with almost no knowledge of how to get around... read more

We (a group of 4) started planning our Morocco trip almost too late - by first week of December we were still discussing whether Morocco is our destination for 2017's Christmas - New Year break.

I was elected to be in charge of planning this trip.
We only have 7-8 days but we don't want to miss a thing in Morocco - eventually I was sitting there scratching my head looking at a list of 7 different cities/places and trying to weaver them together with almost no knowledge of how to get around when we get there.

So I made a decision of entrusting the entire trip to an agency.
I contacted two agencies (both N. America based) and got their fee proposals. The prices were exorbitant. I also found some Morocco based tours but they lacked the flexibility we needed.
Here's what we wanted to do:
Casablanca - Chefchaouen - Fes - Merzouga (camel ride and sleeping under the stars!) - Ouarzazate - Marrakech - Casablanca.
That's nearly 2000km.

Eventually I stumbled upon KimKim and gave it a try. Ian Hardie replied my message in under an hour and then we started talking. In the next 3-4 days we exchanged at least 20 messages discussing every detail of the trip. Ian was extremely helpful. He had extensive knowledge about the places we plan to go and what to be expected. He was always very patient and willing to accommodate our many requests. His partner in Morocco - Larbie Anzal - was helping us to book accommodations and arranging transportation. I knew I could trust these good people and the results proved me right.

It was almost a mission impossible to plan and execute such an intensive trip in such a short timeframe but we did it.
The trip in Morocco was very memorable. I'd even say it is one of the best trips I've had in my life.

Youssef our driver was a great guy who was always passionate to show us anything and everything about his country. He also stepped up and defended us when a local cafe vendor attempted to overcharge our espressos. But trust me we loved almost every encounter with Moroccan people. They were very welcoming and kind.
Youssef had a copy of our trip plan and it was executed in the best way possible. By comparison some friends of mine visited Morocco last year and they decided to be on their own - and had a lot of difficulties moving around trying to take a combination of trains, grand taxis and other means of transport. I did just that in Czech, Austria, Slovakia etc last year - in central Europe it was doable. In Morocco however, especially when you have a tight schedule and are planning on visiting the Sahara, having an exclusive car and driver is your best bet. My advise to people who are planning this trip: talk to Ian, and ask for Youssef to be your driver and trustworthy travel companion - you will find your trip extremely pleasant, easy, comfortable and hustle-free.

My friends just told me that their coworkers and friends who've been to Morocco were all surprised how efficiently we were able to visit so many places in 7 days and yet were still able to have a very enjoyable trip. My friends gave me tonnes of thanks and compliments for making this happen - I'd like to pass them on to Ian Hardie, Larbie Anzal and our driver Youssef. Without them our trip may not even be possible, let alone being awesome.

I won't hesitate to recommend Ian and Larbie to anyone who's planning their next trip to Morocco. You won't regret it.

There are so much about this trip and about planning for this trip that I wanted to write here and share with everyone, only if I had more time. Maybe some other day I'll come back and add more details to it.
Now I have to go back to the endless hardwork of sorting my 5000+ photos taken on this trip...hope I can finish before next trip starts.

Ian Hardie, local specialist, responded to this review:

Hello Lucas,
We are absolutely delighted to read your review of your recent Morocco. Tour. Many thanks for taking so much time to write it and to be so fulsome in your many positive statements. Larbi and myself aim to provide great trips for our travelers and it is so very heartening to read of the enjoyment that you and your companions experienced througout your Anzal Tours tour. It was excellent working with you, adding tweaks and adjustments to your draft... read more

Hello Lucas,
We are absolutely delighted to read your review of your recent Morocco. Tour. Many thanks for taking so much time to write it and to be so fulsome in your many positive statements. Larbi and myself aim to provide great trips for our travelers and it is so very heartening to read of the enjoyment that you and your companions experienced througout your Anzal Tours tour. It was excellent working with you, adding tweaks and adjustments to your draft itinerary so that together we created your ideal tour. Spread the word! Morocco is awesome and in so many ways. Many thanks for letting us know what you thought of your tour; it is a great reward for us, knowing that our most earnest and genuine efforts - and all within a tight time frame! - provided you with a most memorable tour. Kind regards, Larbi and Ian.

How to make the most of your first day in iceland, Iceland - Dec 24 - Jan 1, 2018

Traveler: isobel s. - Local specialist: Sveindis María Sveinsdóttir

We used KimKim for our December 9 day self-drive of Iceland. I feel like we received a hotel, vehicle rental and tour booking service. This is very convenient, although I was hoping for a detailed itinerary with a realistic schedule and addresses. We were given a broad general itinerary with points of interest. We found ourselves backtracking unfortunately and took roads to keep from backtracking and ended up losing an entire day (there are just 5 hours of daylight in winter) trying to... read more

We used KimKim for our December 9 day self-drive of Iceland. I feel like we received a hotel, vehicle rental and tour booking service. This is very convenient, although I was hoping for a detailed itinerary with a realistic schedule and addresses. We were given a broad general itinerary with points of interest. We found ourselves backtracking unfortunately and took roads to keep from backtracking and ended up losing an entire day (there are just 5 hours of daylight in winter) trying to take a different route. KimKim stated that hotels were booked since we contacted them just a few weeks ahead of the trip but we passed many hotels closer to the points of interests and feel as though we spent much to much time with limited daylight driving to our hotels. The hotels booked for us were great, no complaints about the accommodations just far from where we had been sightseeing.

We had an amazing time nevertheless Iceland is gorgeous and we realize in retrospect that we could have booked the hotels etc ourselves but didn't want the hassle. The weather was fantastic. cold of course (so wear many layers) we were fortunate to never have more than a snow flurry. I highly recommend Iceland in December!

One thing worth mentioning -
We also wish that Kimkim advised us against doing both the Ice cave tour and Glacier Tour. The Ice Cave tour was a disappointment and a waste of money given the glacier hike takes you into an ice crevasse which was absolutely amazing in comparison to the cramped tourist ice "trap" - hole. I requested the Ice cave tour. Caveat - the photos online are three years old. It has since shrunken and is not at all like the images. Ice melts and changes shape!

Walshmob christmas 2017, Iceland - Dec 22 - Jan 2, 2018

Traveler: Ted W. - Local specialist: Preeti Bhide

Overall our 12 days in Iceland were excellent. We did eveything we'd included in our trip specification, although mother nature didn't deliver whales on our Laki cruise or a spectacular northern lights display. However, we did have a magnificent White Christmas experience in Siglufjörður at the Herring House, which was the highlight of the trip for me. Other highlights were:

the dog sledding with Ispiration Iceland as we all got to drive our own sleds instead of just being passengers

our... read more

Overall our 12 days in Iceland were excellent. We did eveything we'd included in our trip specification, although mother nature didn't deliver whales on our Laki cruise or a spectacular northern lights display. However, we did have a magnificent White Christmas experience in Siglufjörður at the Herring House, which was the highlight of the trip for me. Other highlights were:

the dog sledding with Ispiration Iceland as we all got to drive our own sleds instead of just being passengers

our private super jeep tour into Thorsmörk with Iceland Activities which got us places we could have reached by ourselves in our rental car

New Years Eve in Reykjavik with it's joyous anarchic fireworks display laid on by the public.

Apart from some confusion about the quoted price, the service provided by KimKim and their Icelandic partner Wild Westfjords was first class. They proposed an itinerary based on our wish list and made the bookings for us, which I had neither the time nor the local knowledge to do myself. Our trip may have been cheaper if I had arranged it myself, but it wouldn't have been as awesome. The extra money spent organising this trip through KimKim was a good investment in terms of time saved during the planning and booking phase, the travel experience while we were away, and the asdistance provided by Preeti and Halldor of Wild Wesfjords before and during our trip. They even answered questions posed by members of my group which we could have answered ourselves with a quick google search.

Little things did go wrong along the way, like the rental car which didn't come with the ordered GPS, the broken heating in the snow truck which took us on our Into the Glacier trip, which resulted in us spending a couple of hours sitting in a deep freeze passenger cabin in temperatures below -10C, but none of that was the fault of KimKim and Wild Westfjords.

Thank-you KimKim, Preeti and Halldor for our best holiday ever!

December break norway, Norway - Dec 29 - Jan 3, 2018

Traveler: Laurie J. - Local specialist: Linda Veråsdal

We had the most amazing time in Norway. Linda went above and beyond for us and customized the perfect trip for my husband and I and our two young sons (1 & 2). It is probably the best vacation we've ever had. Thank you, Linda!

Linda Veråsdal, local specialist, responded to this review:

Hi Laurie, thank you so much for your feedback and traveling with us! Really nice to read that it is one of the best vacations you have had! It was a pleasure to have you in the country. Thank you for sharing the lovely photos!

December trip, Colombia - Dec 21 - Dec 30, 2017

Traveler: Marilyn L. - Local specialist: Jeanne Sevanche

All of the guides were fabulous. Very knowledgeable and respectful. Most of our tours were in Spanish as requested. Drivers were on time, very courteous and hospitable. Every day on this trip seemed to top the day before. Don't miss the Valley of the Cocora (Wax palms) and a shopping trip through Salento. Staying in the coffee region was a great relaxing time between Bogata and Medellin and provided a feel for the more rural part of the country. Also great was the bike tour of downtown Bogota. Kimkim was attentive and flexible every step of the way. They made our trip! Thank you.

Jeanne Sevanche, local specialist, responded to this review:

I am so glad you enjoyed your trip and the amazing country that is Colombi, it has been a pleasure to help you having the best experience!

I wish you a very happy new year,
Best,

Jeanne

The real colombia - 9-day mixed adventure, Colombia - Dec 22 - Dec 30, 2017

Traveler: Lily Ann M. - Local specialist: Jules Domine

Jules and his colleagues made the trip a wonderful and memorable one. We cannot speak more highly of their guidance, hospitality, support and knowledge.

Short trip to nepal, Nepal - Nov 2 - Nov 7, 2017

Traveler: Jeremy S. - Local specialist: Mads Mathiasen

I could not have asked for a better experience! Mads arranged a perfect 6 day trek for me on short notice and it was absolutely perfect. All details were taken care of and he was extremely responsive and helpful. The entire team I interacted with were amazing, and the guide they paired me with could not have been more helpful and knowledgeable. The entire experience was amazing and one which I can't wait to repeat for a longer period of time. When I do, I'll definitely use Mads again - the service and experience I received were exemplary.

Feria dr cali, Colombia - Dec 24 - Jan 1, 2018

Traveler: Leslie C. - Local specialist: Nathalie Clavel

The trip was great! Nathalie was very responsive and tried to accommodate our requests for the trip. Everything from the hotel to the events for la Feria went extremely well and I would recommend travelers use this service. Especially first time travelers.

Nathalie Clavel, local specialist, responded to this review:

Hi Leslie,
I am glad everything went well in Cali! You came at the nicest period of the year, when Cali is the more festive!
Best wishes for 2018!
Nathalie

40th , Nepal - Dec 24 - Dec 29, 2017

Traveler: Dipak N. - Local specialist: Ngima Dorji Sherpa

When Dimple and I first made our booking we had so many reservations about taking our two boys (9yrs and 5yrs) on a trekking adventure in Nepal. Both have grown up in Singapore and never been on any long walks nor seen that much of the developing world. With so many questions going through our head, being able to reach out to Ngima and the staff at Kim Kim in preparation for our trip, was just ideal. We were able to ask questions and get answers pretty much around the clock - everyone was so... read more

When Dimple and I first made our booking we had so many reservations about taking our two boys (9yrs and 5yrs) on a trekking adventure in Nepal. Both have grown up in Singapore and never been on any long walks nor seen that much of the developing world. With so many questions going through our head, being able to reach out to Ngima and the staff at Kim Kim in preparation for our trip, was just ideal. We were able to ask questions and get answers pretty much around the clock - everyone was so responsive.
The trek itself was everything we wanted it to be. Some of it was incredibly challenging for the children - especially the night climb to see the sunrise at Poonhill - in hindsight, I think we might have done better to have opted out of the night hike to let the boys recover from the previous day's exertions. In any case, Ngima and his team, took everything in their stride - including being so patient with our boys and then ensuring that they were safe throughout. In fact, I don't think I remember a time when the boys didn't have a chaperone during any part of the trek - and when they were ever too tired or not quite up to it, the porters would haul them on to their backs and help them along. The boys struck up a really nice friendship with the team and really enjoyed themselves.
So, all in all, it was a fantastic trip and a fantastic experience. Thank you Kim Kim - all of us can't wait to return for another circuit!
Dipak, Dimple and our two boys: Ishaan and Zayan
X

Ngima Dorji Sherpa, local specialist, responded to this review:

Namaste Dipak and family. We are currently having a wide smile on our face while writing this reply to your review. So glad to see our clients being happy with our trip arrangements and returning home with lots of bright and good memories that will never fade away. It was indeed our great pleasure to organize the trip for you and your family and a great experience to walk with you as well. We really hope that your family will again plan your next trip to Nepal with us and again we can create... read more

Namaste Dipak and family. We are currently having a wide smile on our face while writing this reply to your review. So glad to see our clients being happy with our trip arrangements and returning home with lots of bright and good memories that will never fade away. It was indeed our great pleasure to organize the trip for you and your family and a great experience to walk with you as well. We really hope that your family will again plan your next trip to Nepal with us and again we can create another great memory that you can pass to your dear ones in your older age too :)

Looking forward to working for your next Nepal visit plan soon.

Best wishes,

Ngima and whole NMMT family along with kimkim.

Columbia trip, Colombia - Dec 23 - Dec 30, 2017

Traveler: Venkatraman S. - Local specialist: Nathalie Clavel

All the arrangements were great and professional. Medellin was the highlight. All tour guides were knowledgeable and professional.

Nathalie Clavel, local specialist, responded to this review:

Thank you for your comments!
I am glad you had a great time, you are welcome to come back at any time!
Best wishes,
Nathalie

Myanmar adventure tour - 15 days, Myanmar - Dec 16 - Dec 30, 2017

Traveler: Myrthe W. - Local specialist: Anne Cruickshanks

This was an amazing trip. Everything in detailed arranged. So many different experiences. Guides were excellent.
The highlight of our holiday was Bagan, on the ebike. So beautiful.

Anne Cruickshanks, local specialist, responded to this review:

Thanks, Myrthe, for your feedback- we are so glad that you and your family enjoyed the experiences we planned in each destination. Bagan is a special place and great to learn that the e-bike ride was a highlight! I will pass on your remarks to our guides as I know they also had a great time sharing their culture and towns with you.
Best wishes for the new year- hope it is filled with more travel adventures!

The real colombia - 9-day mixed adventure, Colombia - Dec 20 - Dec 31, 2017

Traveler: fran l. - Local specialist: Nathalie Clavel

12/20 our driver is very nice and did a good job driving us to our destination.
12/22 our driver came with a very old pick up truck, for the price we contract and discription from our agent we should have professional driver with Duster car brand, the driver not only driving super fast on winding road also passing car frequently, we were so worry all the way, the car does not come with air condition, we were suffer from the bad air, dust plus very hot, it was a very uncomfortable trip. We... read more

12/20 our driver is very nice and did a good job driving us to our destination.
12/22 our driver came with a very old pick up truck, for the price we contract and discription from our agent we should have professional driver with Duster car brand, the driver not only driving super fast on winding road also passing car frequently, we were so worry all the way, the car does not come with air condition, we were suffer from the bad air, dust plus very hot, it was a very uncomfortable trip. We will not recommend this car company for future customer.
12/24 our pick and hotel pick are ok.
12/26 our tour with driver and guide are good.
12/27 airport pick up is good
12/31 we were waiting for airport pick up , when the time passed hotel front desk call Nathalie and found out there was no pick up , we paid and schedule for the pick up, Nathalie didn’t confirm for us and kept us waiting , luckily front desk checked for us and hurry arrange a taxi for us, so far I have not receiving any explanation from Nathalie, iwouldliketo request refund and apology for almost missed our flight.
Fran lee

Nathalie Clavel, local specialist, responded to this review:

Hi Fran,

Thank you for your comments.
For this kind of emergency we gave you our phone number, to contact us when we are out of the office. When I asked which hotel you were staying in, during the organization of the trip, I was only given one, which is why I thought you would be staying there the whole time. Everything was organized in advance and it would have been better to call us on Saturday when you saw I didn't answer, because it was sure I didn't have the information of the new... read more

Hi Fran,

Thank you for your comments.
For this kind of emergency we gave you our phone number, to contact us when we are out of the office. When I asked which hotel you were staying in, during the organization of the trip, I was only given one, which is why I thought you would be staying there the whole time. Everything was organized in advance and it would have been better to call us on Saturday when you saw I didn't answer, because it was sure I didn't have the information of the new hotel. There was a driver but waiting for you at the first hotel you were staying in.
We did give you the money to take a cab though, through the hotel, so you could arrive at the airport on time, though the service was scheduled and we had to pay for it as well, as we didn't have the information of your hotel on time.

Dec 2017, Iceland - Dec 27 - Dec 30, 2017

Traveler: Catherine B. - Local specialist: Sotiria Prodromiti

We had a great experience with kimkim. We were three generations wanting to do different things. Sotiria helped us figure out options and set it up so the grandparents settled in Reykjavik while parents and kids did a two day excursion into other parts of Iceland. The snorkeling in Silfra was the best adventure of the trip. We checked out all the highlights created for our tour, and following the suggestion booked some time at the Secret Lagoon which warmed us up after snorkeling. Another highlight was being at the the black beach at Vik for sunrise. All in all a spectacular trip!

Sotiria Prodromiti, local specialist, responded to this review:

Hi Catherine,

I am very glad to hear that you were happy with your trip here in Iceland and thank you for the great collaboration in organizing your vacation and your feedback!

Have a happy new year and I hope to welcome you again in Iceland in the future.

Best Regards,
Sotiria

Highlights of myanmar - 10 day tour, Myanmar - Dec 19 - Dec 27, 2017

Traveler: April H. - Local specialist: Wai Lin Tun

We really enjoyed our trip to Myanmar. Our guide in Yangon, Jin, met us at the airport and was so courteous, informational, and helpful. We especially appreciated his help when we went to get on our night bus, he stayed until we were at the right bus and all checked in ready to go. In Bagan, our guide Wint picked us up right at the bus stop. She had arranged for us to be able to check into our hotel early for a shower and breakfast, SO NICE. She was very friendly and took us to the main... read more

We really enjoyed our trip to Myanmar. Our guide in Yangon, Jin, met us at the airport and was so courteous, informational, and helpful. We especially appreciated his help when we went to get on our night bus, he stayed until we were at the right bus and all checked in ready to go. In Bagan, our guide Wint picked us up right at the bus stop. She had arranged for us to be able to check into our hotel early for a shower and breakfast, SO NICE. She was very friendly and took us to the main temples, but also to some of her favorites, which was so personal and wonderful. In Mandalay, Tim told us not only about the temples, but also about life in Myanmar and how things are changing or not changing. We really were interested to hear about the life and culture of Myanmar beyond the general Buddhism of the temples history. In Inle, our guide Koko was still waiting for us after our night bus got stuck in traffic - he waited from 3:30am when we arrived at 9:30 am! He took us to the Pindaya caves and to Inle Lake. When tummy sickness changed the end of our trip, our local planner, Wai Lin, was very helpful and able to arrange for Jin to pick us up again at the airport, instead of the night bus as planned. Jin even took us out for another visit in Yangon before going back to our departure at the international airport. Overall the trip was very well planned, the accommodations were excellent, and the local guides in each place were superb!

Wai Lin Tun, local specialist, responded to this review:

Hi April,

Thank you so much for such a wonderful review. It was even wonderful while planning your trip as you understand all the consequences and I am grateful to hear that all 3 of you have so much enjoyed hot air ballooning experiences too. It is my pleasure to assist you with my best service before, throughout and after the trip.

Please do come again when you have time, this time I will let you explore another side of Myanmar.
Have a wonderful happy new year ahead!
I hope to welcome you again in the near future.

Best regards,
Wai Lin

November/december travel to colombia, Colombia - Nov 23 - Dec 17, 2017

Traveler: Bonnie S. - Local specialist: Marine Guérin

Thank you Marine for all of the calls to check up on us. When our guide handed the phone to me, I knew it was Marine and could talk to her about how things were going.

Guides and transfers:
Every guide and transfer showed up on time or early. We soon learned that this country runs on time. Our first transfer was not an exception but was a bit of a shock when they arrived 30 min early and we were not quite ready. This happened to be the only bus trip we had.

The guides who stood out as... read more

Thank you Marine for all of the calls to check up on us. When our guide handed the phone to me, I knew it was Marine and could talk to her about how things were going.

Guides and transfers:
Every guide and transfer showed up on time or early. We soon learned that this country runs on time. Our first transfer was not an exception but was a bit of a shock when they arrived 30 min early and we were not quite ready. This happened to be the only bus trip we had.

The guides who stood out as exemplary were: Elvis at Calanoa, Fernando at Villa de Leyva, and David and driver who picked us up at Hacienda Combia. David and the driver (sorry, can't remember his name) were so much fun and went out of their way to make our stay excellent.

The one exception to all of the good guides was the one at Tayrona. He told us at the beginning we had to keep up with him as we had a long trip and that's exactly how it was. When my foot got stuck in the mud he was far ahead and not there to help, he never slowed down or stopped to interact with us, when we passed buildings he didn't stop to explain what they were. We had to keep our heads down to keep up the pace while still looking ahead to keep him in our sight. Not a fun trip!

Hotels:
Loved Casa Pizarro in Cartegena and the area it was in. Really liked staying in a residential area with lots of restaurants nearby.
Maloka Barlovento was so beautiful. Would have loved to stay there another day so we could see the beach. We only had time to see the building we stayed in. Bit of a shock to find only cold water shower. This may be normal here, but this is not normal for us. Maybe a heads up would have helped.
Posada Suenos De Antonio in Barichara was lovely and peaceful. Really liked the patio and view.
Casa Deco in Bogota was in a good location but our room overlooked a hostel and could be noisy.
Calanoa Lodge was excellent! The food was superb, our cabana was superb, and all of our interactions with staff (even if we didn't speak Spanish) was superb!

Hacienda Combia had a lovely setting, but was the big disappointment of the trip. When we arrived I asked for water and was told that it was only supplied with dinner. All other hotels had water accessible either in the form of the first bottle free or a fill up station. Seeing as we could not use the water from the tap to even brush our teeth, this was a major drawback to this isolated hotel.
We asked for a glass of wine with our dinner and were told that they did not have this and we could buy an overpriced bottle.
The food was the most disappointing. We spoke with them about the selection and they added a couple of things to the menu, but this didn't really help. Really, really disappointed in 4 dinners here and no option to go elsewhere. The meals we were offered were a stripped down version of the regular menu.
We didn't feel welcomed here.

We loved Colombia and would like to thank kimkim.com and Marine for making it such a memorable trip. We will definitely recommend the country and booking company to anyone who will listen.

Marine Guérin, local specialist, responded to this review:

Hello Bonnie,

Thank you so much for this extensive review - this is really helpful to us!
I am glad to see you enjoyed Colombia and had a great time here. We will let the guides and drivers know how much you appreciated their services!
Your comments are duly noted about Hacienda Combia most of all, we will try our best to improve that with the hotel or propose another housing option. I apologize for not giving you a heads up about the cold water in Maloka Barlovento, you are absolutely... read more

Hello Bonnie,

Thank you so much for this extensive review - this is really helpful to us!
I am glad to see you enjoyed Colombia and had a great time here. We will let the guides and drivers know how much you appreciated their services!
Your comments are duly noted about Hacienda Combia most of all, we will try our best to improve that with the hotel or propose another housing option. I apologize for not giving you a heads up about the cold water in Maloka Barlovento, you are absolutely right! I hope you had hot weather as it usually is and you did not miss the hot water so much.

I would also like to say what a pleasure it was to have you here. Thank you for your fantastic attitude and curiosity!
And a very happy new year to you!

Marine

Norway, Norway - Dec 15 - Dec 20, 2017

Traveler: mary T. - Local specialist: Ingrid Thornes

Fantastic trip- we loved the reindeer sledding and Sami experience which we wouldn’t have thought of. Northern lights chasing was great, although small hitch when the bus would not start. Dog sledding camp and the lavoo were great, but there was confusion about whether or not we were driving or riding. We would also have liked to have more time dog sledding, as we were only out for about an hour. All of the providers were professional with small groups and great guides. We really liked the hotel, which had great free breakfast and was in a convenient location.

Ingrid Thornes, local specialist, responded to this review:

Hi Mary,
Great to hear that you had a good trip and were happy with the providers and hotel- thank you very much for the feedback!
Have a great Christmas and happy new year! Welcome back to Norway anytime!

Florence, Italy - Dec 15 - Dec 19, 2017

Traveler: Kristin M. - Local specialist: Giorgia Carraffa

This trip to Italy was amazing. Giorgia did a fabulous job arranging everything, responded to emails quickly and efficiently! We had some issues with our flights getting changed multiple times, and Giorgia was amazing, kept in contact with us and our driver and our driver was there to meet us when we finally got there. My daughter especially liked the guide (whose name I can't remember) for the city tour of Florence, she took us to several churches, told us about art (my daughter is a... read more

This trip to Italy was amazing. Giorgia did a fabulous job arranging everything, responded to emails quickly and efficiently! We had some issues with our flights getting changed multiple times, and Giorgia was amazing, kept in contact with us and our driver and our driver was there to meet us when we finally got there. My daughter especially liked the guide (whose name I can't remember) for the city tour of Florence, she took us to several churches, told us about art (my daughter is a artist so was especially happy) and history and we just had the best day! Seeing David was really the best part of the day! The next day we went to Pisa and Lucca, Simone, our driver was fabulous. He was funny and interactive, and made the trip driving seem really short. The hotel was perfect, Hotel Basteri was perfectly located within easy walking distance of everything. All in all this was a perfect trip for my daughter - it was a surprise for her 26 birthday!

Exotica morocco, Morocco - Dec 22 - Dec 26, 2017

Traveler: Alif Nadya Inniar R. - Local specialist: Ian Hardie

Ian has provided me with a really good service and information.

Also thank to Larbi, his partner in Morocco for arranging the trip. I got to visit lots of places in my short amount of time.

Since I am a solo traveler, the amount they’ve given me to explore each city is adequate.

Within 5 days 4 night, I’m able to discover Casablanca, Rabat, Meknes, Volubilis, Fez, and Chefchaouen. Also a short city tour in Ouezzane.

If I added 1 more day, I’m sure I’ll be able to discover Marakkech as well. But for now, northern Morocco is more than enough.

Thank you so much for everything, Ian and Larbi

Ian Hardie, local specialist, responded to this review:

Hello Niea,
I am delighted that you had such a great trip. Many thanks for your very positive review. You certainly covered a lot in your few days in Morocco.

The photographs are superb as well. I think you have a very nice collection of images to enjoy long into the future.

You mention Marrakech. It is certainly a city you would like, I am sure. So, maybe, one day, a return vist could take in this city and perhaps also the High Atlas and perhaps even the... read more

Hello Niea,
I am delighted that you had such a great trip. Many thanks for your very positive review. You certainly covered a lot in your few days in Morocco.

The photographs are superb as well. I think you have a very nice collection of images to enjoy long into the future.

You mention Marrakech. It is certainly a city you would like, I am sure. So, maybe, one day, a return vist could take in this city and perhaps also the High Atlas and perhaps even the Sahara. Morocco has such variety.

Once again, we are both delighted that you enjoyed your tour. It is very kind of you to let us know in your much appreciated Trip Review.

Kind regards, Ian

Amazon, Colombia - Dec 20 - Dec 22, 2017

Traveler: Annette H. - Local specialist: Nathalie Clavel

We wanted an Amazon Jungle experience and Nathalie recommended Calanoa Reserve.
We booked a 2 night 3 day trip. We were very unsure as to what to expect.
Before the trip Nathalie was very helpful and answered all our questions very promptly.
The trip itself was absolutely amazing! And exceeded all our expectations- it was as Nathalie had described- but we didn’t expect it to be so good!!
The accommodation was beautiful - we had a double bed in the ground floor and twin beds on first floor... read more

We wanted an Amazon Jungle experience and Nathalie recommended Calanoa Reserve.
We booked a 2 night 3 day trip. We were very unsure as to what to expect.
Before the trip Nathalie was very helpful and answered all our questions very promptly.
The trip itself was absolutely amazing! And exceeded all our expectations- it was as Nathalie had described- but we didn’t expect it to be so good!!
The accommodation was beautiful - we had a double bed in the ground floor and twin beds on first floor and a private bathroom.
The staff were amazing - the cooks, the organisers and the guides - all so helpful and couldn’t do enough for us.
It was easy to swap activities around and add extras. The whole 3 days worked like clockwork - such a slick operation- very impressive.
We saw pink river dolphins (and grey), went pirhana fishing, went to a monkey orphanage, indigenous village, forest walk in day and night, early morning bird watching and watched the sun set over the Amazon...... incredible!!
Food was good (lots of fish!).
We would highly recommend Calanoa Reserve and the services of Nathalie at KimKim. Nothing went wrong so we didn’t need to contact her during the trip - but it was reassuring to have her number just in case.
Thank you Nathalie for your recommendation and help with the booking.

Nathalie Clavel, local specialist, responded to this review:

Hi Annette,

Thank you so much for your comments, I am glad you had a wonderful time on the Amazon (and got beautiful pictures!)
Best wishes for 2018!

Nathalie

Trekking in nepal - a guide to the best trekking areas, best time to go, and tips on how to organize your trek, Nepal - Dec 13 - Dec 16, 2017

Traveler: Niharika H. - Local specialist: Raj Gyawali

The trek was amazing! What was even more amazing was my guide. I was quite ill on the first day - but Parbati was so understanding and patient with me from the outset and made sure I was at ease. On the second and third days, she pushed me to do better than I thought I could and I really appreciated this. The greatest part was that towards the end she was less of my guide and more of my friend whilst still maintaining a professional and courteous relationship. Hats off to her and the Social tours team for providing such an incredible experience for me!!

Raj Gyawali, local specialist, responded to this review:

Thanks so much for such a wonderful review. We are also very very happy that the experience was so wonderful for you. The highlights you mentioned is exactly what we constantly strive to achieve and every time we hear that it is such a good match, it's a great joy!

Thanks again.

Myanmar’s 'big four' destinations, Myanmar - Dec 10 - Dec 13, 2017

Traveler: dave d. - Local specialist: Anne Cruickshanks

The trip to Myanmar was exceptional.Not knowing what to expect,we were met at the airport by Sai our guide who immediately made us feel relaxed and comfortable.He spoke perfect English and was extremely knowledgeable about all facets of his country both past and present.He took us to areas where we never would of been able to find without him and presented views of all different kinds of people from all walks of life which made the trip very fascinating.The Shwedagon Pagoda is immense and... read more

The trip to Myanmar was exceptional.Not knowing what to expect,we were met at the airport by Sai our guide who immediately made us feel relaxed and comfortable.He spoke perfect English and was extremely knowledgeable about all facets of his country both past and present.He took us to areas where we never would of been able to find without him and presented views of all different kinds of people from all walks of life which made the trip very fascinating.The Shwedagon Pagoda is immense and has a distinct life of its own.The fortune teller was charming and added another dimension to that day.I myself liked the trip across the river and the trishaw ride the best ,seeing the life over there and how it differs from mainstream Yangon.Sai took care of us at every step of the way and the taxi driver was at his beckoned call and stayed with us whenever needed,even the next day to take us to the airport.Anne ,the local travel agent checked in a few times making sure everything was going well.All in all it was a wonderful experience and I would go back in a heartbeat and deal with the same expert travel people. Sincerely,
Dave and Constantine

Anne Cruickshanks, local specialist, responded to this review:

Dear Dave and Constantine,

Thanks for taking the time to write such a heartfelt review. I'm delighted to hear you enjoyed Yangon and the little extra steps we took to deliver an authentic experience. Really hope you will have the time to return and visit other regions around Myanmar- there is so much to see and do here!

Best regards and hope to see you in 2018,

Anne

Nepal and bhutan, Bhutan - Nov 17 - Dec 5, 2017

Traveler: Moni O. - Local specialist: Mads Mathiasen

My 6 days in Bhutan were amazing . My guide Sonam was so wonderful , full of knowledge and patience. I loved talking to him and I learned so much about the country , the people and the culture . My hike up to Tiger’s Nest was the biggest highlight of the trip. I didn’t think I could hike all that way , but Sonam had confidence in me and I did it! I am so proud . Thank you for a trip of a lifetime!

Nar phu valley trek - 9 days, Nepal - Nov 27 - Dec 9, 2017

Traveler: Jane W. - Local specialist: Mads Mathiasen

We were a family group of three people with 15 days in Nepal. Based on our own research and in-put from Mads we selected the Nar/Phu trek.
We had a wonderful trip that completely lived up to our best expectations.
The process of selecting a trek and booking our holiday was highly efficient and very flexible. Responses to any questions were received rapidly.
Our guide (Cheeri) and two porters were outstanding and are highly recommended. Cheeri was true to his name and clearly a very... read more

We were a family group of three people with 15 days in Nepal. Based on our own research and in-put from Mads we selected the Nar/Phu trek.
We had a wonderful trip that completely lived up to our best expectations.
The process of selecting a trek and booking our holiday was highly efficient and very flexible. Responses to any questions were received rapidly.
Our guide (Cheeri) and two porters were outstanding and are highly recommended. Cheeri was true to his name and clearly a very experienced guide. He made good arrangements for our transport and accommodation. He quickly recognized the abilities and requirements of our group and adapted to us.
My only minor criticisms were:
Travelling from Kathmandu to the tart of the trek in one day (6 hours minibus and 6-7 hours jeep) was really too much on our second day in Nepal. The first two days of trekking following this were long days with significant altitude gain so I would recommend taking more time to reach the start of the trek if time permits.
We expected to meet someone from the trekking company along with the guide in Kathmandu. The guide travelled 15km for this meeting clearly expecting a rep to join us. When contacted by phone she informed him she would not be attending.
The villages of Nar and Phu were fascinating so I would try to have a rest day in each again time permitting.

In summary I would recommend KiMKim for organizing your trek, particularly if you have limited time for your holiday.

Historic ethiopia , Ethiopia - Dec 7 - Dec 16, 2017

Traveler: Tiffany M. - Local specialist: Marco Degasper

Visited Addis Abbaba, LALIBELA, Gondar, Simien Mountains. The places were in an itinerary suggested by Marco after evaluating my personal interests. I saw amazing churches with amazing architecture, sat with wild baboons, tried cultural foods and unexpected dancing! This trip was amazing. I would recommend Ethiopia for a unique travel experience and definitely recommend this company!

Marco Degasper, local specialist, responded to this review:

Dear Tiffany,
it's good to hear that you enjoyed your trip and have been satisfied with our services.
Thanks,
Marco

Northern norway and oslo, Norway - Dec 1 - Dec 16, 2017

Traveler: Matthew H. - Local specialist: Linda Veråsdal

Linda was always quick to respond and listened to everything I wanted to do. The end result of the trip exceeded all of my expectations. Would definitely recommend!

Linda Veråsdal, local specialist, responded to this review:

Thank you very much for your feedback! It was a pleasure to have you in Norway! Looking forward to Have you back sometime for a summer trip!

2017 iceland, Iceland - Dec 12 - Dec 16, 2017

Traveler: Jennifer D. - Local specialist: Arnar Steinn Thorsteinsson

This was overall a really well planned trip! It was a really amazing adventure that we will cherish for the rest of our lives.

Day 1: arrived and went straight to Blue Lagoon. This was a great and relaxing way to start the trip. I wouldn't have wanted to start the trip any other way. After we drove into Rrykavic. Foss hotel was great and easy to navigate from... The front desk worker was slightly rude but they had our room ready early which was very helpful. The rest of the day spent... read more

This was overall a really well planned trip! It was a really amazing adventure that we will cherish for the rest of our lives.

Day 1: arrived and went straight to Blue Lagoon. This was a great and relaxing way to start the trip. I wouldn't have wanted to start the trip any other way. After we drove into Rrykavic. Foss hotel was great and easy to navigate from... The front desk worker was slightly rude but they had our room ready early which was very helpful. The rest of the day spent adventuring in the city.

Day 2: we left early morning to catch the waterfalls. We made it to Vik before realizing that the Volcanoes exhibit mentioned in our itinerary was actually closer to waterfalls than to Vik. So we had to back track quite a bit to make it to that. We felt the itinerary was slightly misleading for that part. As a heads up the Eyjafjalljokull exhibition will be closing on January 1, 2018. Then we drove out to Foss Nupar. Great hotel and service.

Day 3: from Nupar we drove to Skaftafell for our glacier climb. We had Maximo as a guide and he was GREAT. So much fun. Then we drove back to Vik. Another great hotel at Katla.

Day 4: left early for the golden circle. No complaints on the day. But as a general comment for your itineraries, listing the address for everything would be greatly appreciated. We had some issues finding the actual address to drive to for some of these stops.

Day 5: it was great to stay in the same hotel when we returned to Rekjavik. It made navigating so much easier!

Great trip and we will use KimKim again.

Arnar Steinn Thorsteinsson, local specialist, responded to this review:

Hi Jennifer and thank you so much for the valuable feedback. I am really glad to hear that it was an overall success, but we will be sure to make note about your points regarding the itinerary, I agree that it could have been clearer and my apologies for that.
Best holiday wishes from all of us at Nonni Travel!

Highlights of mandalay and bagan - 5 days, Myanmar - Dec 7 - Dec 11, 2017

Traveler: Ankur G. - Local specialist: Anne Cruickshanks

What an amazing experience! My local specialist Anne was incredibly considerate, intuitive and very detail oriented. She helped me plan the trip to Mandalay and Bagan down to the last detail including guided and unguided portions per my request (for the latter she offered several suggestions on things I could do based on my interest level). She tailored my days to balance my interest in seeing a lot with my desire to do it all within a certain budget. She was very patient in back and forth... read more

What an amazing experience! My local specialist Anne was incredibly considerate, intuitive and very detail oriented. She helped me plan the trip to Mandalay and Bagan down to the last detail including guided and unguided portions per my request (for the latter she offered several suggestions on things I could do based on my interest level). She tailored my days to balance my interest in seeing a lot with my desire to do it all within a certain budget. She was very patient in back and forth emails, and even intuited from an email that I would not be as comfortable doing an all day motorcycle trip, and suggested a little more expense may be worth the mix of using a motorcycle and car - and she was absolutely right! She stayed on top of everything throughout the trip - I could always reach her, she always confirmed guides/itinerary beforehand, answered all my questions and even took the time to invite me out for drinks!

The guides she picked for both cities were also great! In Mandalay, Wine Wine was very attentive to my safety and comfort, while making sure I didn't miss any key attractions at each stop. We got an earlier than normal start and had some extra time, and he was great at improvising the agenda and coming up with new sights he thought I would enjoy. After I arrived in Bagan, I had the first day to explore on my own and that was lovely - I basically followed a suggested self-guided itinerary Anne had provided - including restaurant suggestions based on my dietary preferences and sunset cruise locations etc. The second day I had the pleasure of touring around with Arkar - he was AMAZING! Very knowledgeable and tailored the tour to my interests - he took me to is local breakfast place after I opted out of the hotel breakfast in lieu of spending more time e-biking around! We also skipped a couple markets as I had seen a few in Mandalay and was more interested and excited by the sight of pagodas! I took several side roads on a whim and he gladly followed me and provided history and insights - of course, he took me to some amazing hidden gems I could have never found on my own or with a big tour group.

Overall, I fell in love with Bagan. You think after two days I'd be tired of pagodas, but I was not. I was giddy at every side road that led into them - just to see myself in a sea of pagodas with different architecture and designs. The local people are incredibly nice and thoughtful - and the food is great! On the day I was self-touring in Bagan, e.g., there were several times I had stopped next to a pagoda and was looking at google maps on my phone, and each time a local stopped to ask me if I needed help!

Thank you for such a memorable trip!

Anne Cruickshanks, local specialist, responded to this review:

Thanks for the detailed feedback and review Ankur! We loved hosting you- our communication before the trip really gave me a feel for what you were looking for so it made the planning process a lot easier. We look forward to seeing you again here soon- for more time in Bagan as well as a trip to Inle Lake region!

Jezuh Tin Ba Deh!

Hot springs and northern lights, Iceland - Dec 9 - Dec 13, 2017

Traveler: Lawrence B. - Local specialist: Preeti Bhide

Preeti was awesome and took the time to really listen to our often contradictory instructions. The only shortcoming was when we had to drive, it wasnt clear that some of the roads were closed in winter, and we had to improvise and lost an activity deposit. Thats the only reason the entire trip wasnt 5 stars.

Vietnam, Vietnam - Nov 27 - Dec 13, 2017

Traveler: Mark F. - Local specialist: Andy Carroll

The trip was simply amazing. We loved all our hotels as well as our guides. The only area we were disappointed with was communication with Andy. He never checked in with us once during our 17 days in Vietnam and Cambodia. When we emailed him from the states he was slow to respond and sometimes failed to address our questions. When we emailed him from Vietnam he was slow to respond, sometimes inaccurate in his responses and one time failed to respond at all, regarding a timely issue.

Explore iceland in 5 days, Iceland - Dec 1 - Dec 5, 2017

Traveler: Viviana M. - Local specialist: Emanuela Grieco

We enjoyed our Golden Circle Tour, we had excellent climate conditions so we got to be very efficient with our time. We got our ice cave tour cancelled and instead did a small cave while hiking the glacier... I was expecting something more amazing but can't complain. The hotels were really great, food was okay.

Our snorkel guide Richard was the best! He also was an expert in Game of Thrones

Quito, ecuador, Ecuador - Dec 3 - Dec 4, 2017

Traveler: Teresa K. - Local specialist: David Torres

I was very happy with KimKim helping to arrange a city tour and then specialized weaving tour for me in Quito , Ecuador.

Doug and pat nov. 2017 in nepal , Nepal - Nov 17 - Dec 5, 2017

Traveler: Pat P. - Local specialist: Mads Mathiasen

We had an extraordinary trip, including amazing cultural and architectural experiences as well as a day of rafting and a multi-day trek.
Mads worked with us for months to set up itineraries for the various members of our four person group , since we had different arrival dates and did not always travel together. He arranged a wonderful visit to Bhutan for one of our group while the others did the Poon Hill trek. We loved the traffic-free stay in Bandipur, also the medieval cities Bhaktapur... read more

We had an extraordinary trip, including amazing cultural and architectural experiences as well as a day of rafting and a multi-day trek.
Mads worked with us for months to set up itineraries for the various members of our four person group , since we had different arrival dates and did not always travel together. He arranged a wonderful visit to Bhutan for one of our group while the others did the Poon Hill trek. We loved the traffic-free stay in Bandipur, also the medieval cities Bhaktapur and Patan (although they suffered a lot of damage from the 2015 earthquake ). Some of our greatest memories are visiting the Kumari in Patan, the ghats near Kathmandu, and Baba Guru as he welcomed and blessed us.
And of course there was the gondola ride up to Manakamana where chickens and goats rode along on their way to be sacrificed at the temple.
Amanda and Suman provided exceptional support in Nepal. Suman ( also known to us as Super-man and Suman the Magnificent) was knowledgeable, informative, and always helpful, along with being a fun travel partner/guide. Our porters on the trek, Suman (the Second) and Manos,
worked very hard and always seemed to be smiling as they helped make our trek memorable and fun.

Our transfers were always smooth and on time; we never had to worry about whether we would make a connection or get to our hotel. We found the entire Himalayan Trails and kimkim group to be responsive and creative in making our visit to Nepal absolutely wonderful!

Taganga-tyrona-palomino custom trip, Colombia - Nov 25 - Nov 29, 2017

Traveler: Jessica N. - Local specialist: Nathalie Clavel

We had an excellent trip!! Great local guides, amazing eco-lodges everything flowed well. We especially like Jorge, the guide who took us to Tayrona (and hope he passed his exam on tourism). the whole journey in the Tayrona was spectacular, as was tubing down the river in Palomino and the expertise on birds from our guide David in Minca. The only caveat was that the arrangement was to have our baggage brought to Palomino while we were trekking in Tayrona, and there was no info on that -... read more

We had an excellent trip!! Great local guides, amazing eco-lodges everything flowed well. We especially like Jorge, the guide who took us to Tayrona (and hope he passed his exam on tourism). the whole journey in the Tayrona was spectacular, as was tubing down the river in Palomino and the expertise on birds from our guide David in Minca. The only caveat was that the arrangement was to have our baggage brought to Palomino while we were trekking in Tayrona, and there was no info on that - no guidance given to myself and the driver was also unaware. So instead we made our own arrangements to leave the bags at Finca Barlovento. It would have been better if this piece of info on the trip had been communicated to me so we knew what the arrangement was instead of improvising along the way. All in all the trip was exactly the adventure we were looking for - thanks!!

Nathalie Clavel, local specialist, responded to this review:

Hi Jessica,

Thank you for you comments! We will take them into account. I am glad you had a great time!
Hope you had an excellent end of trip in Colombia and hopefully see you again in the future!

Best wishes,
Nathalie

5 day pikey peak trek, Nepal - Nov 15 - Nov 19, 2017

Traveler: Max F. - Local specialist: Mads Mathiasen

Wow! Where do I begin?

My wife and I were a little short of time, having only around 8 days in Nepal but not wanting to miss out on the full Nepal experience; namely trekking, Himalayan views and the fascinating culture that the country has to offer.

Mads was immediately able to assist and his expertise and quick response time made it very easy to quickly establish how we could maximise our short time in Nepal. His obvious knowledge and experience was a reassurance in itself that we would... read more

Wow! Where do I begin?

My wife and I were a little short of time, having only around 8 days in Nepal but not wanting to miss out on the full Nepal experience; namely trekking, Himalayan views and the fascinating culture that the country has to offer.

Mads was immediately able to assist and his expertise and quick response time made it very easy to quickly establish how we could maximise our short time in Nepal. His obvious knowledge and experience was a reassurance in itself that we would be making the most of our limited time.

Under Mad's recommendation, we opted for the 5 day Solu Trek and this did not disappoint. It combined our request for Sherpa culture, Buddhist monasteries and of course, the humbling views of Mount Everest itself.

Amanda provided us with a very warm and friendly welcome when we arrived and took the time to answer all of our queries and concerns as well as making sure we were well equipped and happy with every detail of the trip.

Our guide Tendu was absolutely amazing. His insight into his homeland, his courtesy and his professionalism were first class. His attentiveness to our absolute well being (along with his patience) made the whole experience very special, not to mention him being a thoroughly nice guy.

Our porter Mingmar was also a gent in every way and his service was also of the highest order.

Overall we had an unforgettable experience of Nepal with Himalayan Trails, Mads and his team are obviously doing something right. We got to see a very special and relatively less touristy area of Nepal that offered us everything we could have hoped for and more. Thank you so much to the team for a lifetime of special memories.

Peru ~10 days, Peru - Nov 15 - Nov 23, 2017

Traveler: amy w. - Local specialist: James Mackender

Miguel is friendly and helpful. 1 of the best i have met. Carlos is nice too altho' due to language barrier, we didn't interact much.

i guess the best part of Miguel is he can take great pictures! now I have headaches with so many potential IG post-able photos!

As for Lima, Arturo definitely knows where the good local food is. we had a great time of food sampling.

thanks again.

James Mackender, local specialist, responded to this review:

Hi Amy, thanks for your comments. We're pleased you had a great time with Miguel and in Lima dining out. If you're coming back to South America let us know :) best James

Nagarkot hike, Nepal - Nov 25 - Nov 25, 2017

Traveler: Gunter F. - Local specialist: Ngima Dorji Sherpa

The contact with Ngima was very professional. He responded very expeditiously, answered questions, made proposals and showed flexibility.
However, the tour as such left much to be desired.
On the positive side, the team arrived at the hotel before the agreed time.
But then the announced guide was replaced by someone whose name I do not know until today.
This person was sporty, young and knew his way. But there was a communication gap.
I would have expected that at the start the guide provide... read more

The contact with Ngima was very professional. He responded very expeditiously, answered questions, made proposals and showed flexibility.
However, the tour as such left much to be desired.
On the positive side, the team arrived at the hotel before the agreed time.
But then the announced guide was replaced by someone whose name I do not know until today.
This person was sporty, young and knew his way. But there was a communication gap.
I would have expected that at the start the guide provide information likes this:
We drive now xyz hours/ Kilometres to the place abc from where we will hike def kilometres/ hours. Lunch will be at hotel klm.
There could have also been information on the villages we passed, on the cultivation of the plots, on nature, on the local way of life, local food etc., etc.,
None of this information was provided. It was somehow half-mentioned that we would walk 4 to 5 km, in the end it were 11 km, which is quite a difference.
When I asked in Nagakort where we would have lunch, the answer was “somewhere here”. I then suggested the Club Himalaya, which is a kind of reference point for Western tourists. On the way there, the guide all of sudden said that it was still 30 min to walk and suggested some other place. But my GPS showed a distance of 231 m straight line, so I insisted on going to this place which we reached after 5 min.
However, the weakest, almost unbelievable, aspect was the following: The tour price was USD 200. But for this price (hotels in Kathmandu offer the same tour for 50… 70 USD….), there was not even a bottle of water in the car or with the guide. So, I had to get out of my way and buy one (20 Rupees or 20 US cents) in one of the village kiosks on the way.
I have been working for many years in areas related to tourism development in developing countries (in fact, prior to Nepal. I had been in Ethiopia to check out two tourism destinations –Tigray and the Danakil Depression). So I can compare a bit many different experiences. The Nagakort experience was not among the better ones.
Finally, travel agencies make money by selling impressions and emotions. It should therefore be in their interest that the tourist places are in conditions that generate positive impressions and emotions. Nagarkot, particularly the Nagarkot Tower area, urgently needs a clean-up. Littering is so spoiling the place that I left prematurely. Travel agencies, in their own interest, should engage themselves in keeping this place clean and worthwhile a visit.

Ngima Dorji Sherpa, local specialist, responded to this review:

Thank you very much, Gutner, for taking some of your precious time to share your adventure experience with us. I am sorry that the trip didn't go as you expected and for the communication gap with the guide. I will make sure this will not happen in future.He is indeed a very experienced guide and we did not have received any complaints about him from other clients. Regarding the trip cost, we have offered you the best price we could offer you . I am not sure on what basis the hotel in... read more

Thank you very much, Gutner, for taking some of your precious time to share your adventure experience with us. I am sorry that the trip didn't go as you expected and for the communication gap with the guide. I will make sure this will not happen in future.He is indeed a very experienced guide and we did not have received any complaints about him from other clients. Regarding the trip cost, we have offered you the best price we could offer you . I am not sure on what basis the hotel in Kathmandu offered you this tour in 50-70 USD. The transportation in private vehicle itself will cost you more than 100 USD in both ways. we will make sure this will not happen near future and I hope if you ever plan to come to Nepal. I would love to organize a longer trek for you.

Best wishes,
Ngima.

Myanmar adventure, Myanmar - Nov 18 - Dec 2, 2017

Traveler: jo b. - Local specialist: Anne Cruickshanks

We loved our Myanmar trip and are grateful to have a resource like Kimkim to help direct us to the type of tour company we want to deal with.

Anne at Myanmar Pure Travel worked with us to create an itinerary that worked really well for us, and she gave some great input and suggestions along the way.

The whole trip ran very smoothly, everything was well organised, the guides were awesome. We had different guides for different parts of the trip and all of them were really experienced and... read more

We loved our Myanmar trip and are grateful to have a resource like Kimkim to help direct us to the type of tour company we want to deal with.

Anne at Myanmar Pure Travel worked with us to create an itinerary that worked really well for us, and she gave some great input and suggestions along the way.

The whole trip ran very smoothly, everything was well organised, the guides were awesome. We had different guides for different parts of the trip and all of them were really experienced and professional. They all went out of their way to give us an authentic experience and were extremely flexible.

Inle Lake and Bagan were definite highlights and Anne lifted it to another level by with the accommodation she arranged. We were keen to do a hot air balloon ride and Anne suggested we do this at Inle Lake rather than Bagan - we went with her suggestion and were so pleased. Seeing the floating gardens and life on the canals/lake/gardens from above was amazing and I would recommend other people consider this option too.

Cannot fault any of the trip.

Jo Broadhead & Jens Richter Dec 2017

Anne Cruickshanks, local specialist, responded to this review:

Mingalarbar! I'm so glad to hear you enjoyed your time in Myanmar. We always aim to create a custom plan that fits to each traveler and for you and Jens it was easy- you were up for all of the random adventures and local experiences that we love!
On behalf of all of your guides and the other members of our team, thanks for visiting and we hope to see you again soon!

Manaslu circuit trek - the ultimate off-the-beaten-path trek in nepal - 13 to 19 days, Nepal - Nov 13 - Nov 30, 2017

Traveler: Bronwen K. - Local specialist: Ngima Dorji Sherpa

We had a fantastic time trekking the Manaslu Circuit with Lhakpa (guide) and Pasang (porter/assistant guide). It was our first time trekking in Nepal and Lhakpa and Pasang did everything they could to ensure that we were safe, and enjoyed our time trekking. They are amazing guides and people and we would highly recommend them for anyone planning a trip to Nepal (from beginner to advanced), as they are very experienced, highly skilled, and knowledgable. Ngima was also excellent to... read more

We had a fantastic time trekking the Manaslu Circuit with Lhakpa (guide) and Pasang (porter/assistant guide). It was our first time trekking in Nepal and Lhakpa and Pasang did everything they could to ensure that we were safe, and enjoyed our time trekking. They are amazing guides and people and we would highly recommend them for anyone planning a trip to Nepal (from beginner to advanced), as they are very experienced, highly skilled, and knowledgable. Ngima was also excellent to communicate with to book and arrange the trek. Ngima was always very responsive to our questions and the whole trek was well organised. Bronwen and Wayne.

Ngima Dorji Sherpa, local specialist, responded to this review:

Thank you very much, Bronwen, for taking some of your precious time to share your adventure experience and rating us full 5 stars and appreciating our services. I am glad to hear that you had a very memorable time in Nepal. We hope to welcome you soon again in near future for your next trip plans in Nepal.
Best wishes,
Ngima and whole NMMT family.

Gokyo ri trek - the best of khumbu, Nepal - Oct 28 - Nov 13, 2017

Traveler: David S. - Local specialist: Mads Mathiasen

We had a fantastic time on our trek to Gokyo Ri and over Renjo La. From the time we landed in Kathmandu we felt safe and very well cared for. Naresh was a wonderfully thoughtful guide and we couldn't have asked for a better experience trekking through the mountains with him. The views of Mt. Everest and the other 8,000m peaks from Renjo La were even better than advertised. The lodges in Lungden and Thame were especially comfortable and welcoming, with the best Sherpa stew and momos in the region.

Nick & ruth's sa trip, South Africa - Nov 2 - Nov 23, 2017

Traveler: Nick F. - Local specialist: Howard Spencer-Wilson

We have just returned from a quite superb trip to South Africa and will most definitely be going again! We made our way from Cape Town to the Eastern Cape ending with a Safari at Amakhala, where our amazingly knowledgeable and funny guide made every minute fascinating...it was surprisingly cold in the early mornings and evenings though (mid November), so make sure you take long sleeves and plenty of layers...they do have fleece blankets (which we used every day) but I wish I had more... read more

We have just returned from a quite superb trip to South Africa and will most definitely be going again! We made our way from Cape Town to the Eastern Cape ending with a Safari at Amakhala, where our amazingly knowledgeable and funny guide made every minute fascinating...it was surprisingly cold in the early mornings and evenings though (mid November), so make sure you take long sleeves and plenty of layers...they do have fleece blankets (which we used every day) but I wish I had more clothes!

The trip down the Garden Route was wonderful - empty roads, happy people, low prices and great wines! We particularly loved The Sands in St Francis Bay...pricy, but very special indeed.

Thanks for organising a great trip!

Howard Spencer-Wilson, local specialist, responded to this review:

Hi Nick & Ruth ... Apologies for the delayed reply ... I am very glad to hear you enjoyed your time in SA .. and your points raised on the previous review have been noted - we always appreciate constructive criticism - thanks for the feedback!

Machu picchu & the sacred valley, Peru - Nov 18 - Nov 26, 2017

Traveler: Steve M. - Local specialist: James Mackender

James, Mayra and the entire Quechua Trek team were incredibly helpful, responsive, and professional in setting up a trip customized to our needs. Everything went off without a hitch, in spite of very short notice and some real time adjustments. Our guide, Yilbert, and driver, Paul, were both the ultimate in professionalism and tailored the entire experience to our desires. In addition, Yilbert's historical knowledge, and deep cultural engagement made all the difference in our experience!

James Mackender, local specialist, responded to this review:

Thanks for your comments Steve, we're really pleased you had a great time with Yilber, he's a top guy. The guides make the difference on a tour like this and it's great you got the benefit of their experience. We'd love to see you back in Peru! best James

5 days excursion, Iceland - Nov 25 - Nov 29, 2017

Traveler: Pink B. - Local specialist: Halldor Bjarkason

Thank you Halldor for a perfect Iceland trip itinerary. The accommodations, car rental and the lay out of places to visit were easy to follow. We feel that we have seen the South Coast and Reykjavík to its fullest. Thank you for being so flexible and patience during the planning stage.

Jordan 2017, Jordan - Oct 30 - Nov 3, 2017

Traveler: Margaret M. - Local specialist: Carina Sunna

The driver was good and gave us lotts of good informtion about Jordan. However, even though he never smoked when we were in the car, the vehicle stank f stale cigarette smoke.

The restaurant in Petra did not have any record of us, of Kimkim or of Experience Jordan. Forunately I had the contact telephone numbers which the restaurant used and found our booking under a company name hat had never been mentioned in the correspondence. This should be rectified in your system.

Flights and hotels, Myanmar - Nov 11 - Nov 22, 2017

Traveler: marian j. - Local specialist: Wai Lin Tun

Everything went so well. Driver there at appointed time everytime, hotels were very good.

Wai Lin Tun, local specialist, responded to this review:

Hi Marian,

Thank you so much for your feedback on your trip. I am happy to hear that the trip went well. Hope to welcome to you again to Myanmar soon.

Best wishes,
Wai Lin

Photography highlights, Myanmar - Nov 14 - Nov 23, 2017

Traveler: Aniell E. - Local specialist: Wai Lin Tun

I do congratulate the company, Wai Lin, the guides and the drivers on a super experience. I was initially apprehensive booking a random company on-line, but no worries. It was a fantastic adventure from start to finish. KimKim appear to be be a world wide travel booking agency based in the US, and Myanmar diaries are one of the local Myanmar travel agencies. No sooner had I made my first inquiry Wai Lin was there. He understood my requirements and came back promptly with a personalized i... read more

I do congratulate the company, Wai Lin, the guides and the drivers on a super experience. I was initially apprehensive booking a random company on-line, but no worries. It was a fantastic adventure from start to finish. KimKim appear to be be a world wide travel booking agency based in the US, and Myanmar diaries are one of the local Myanmar travel agencies. No sooner had I made my first inquiry Wai Lin was there. He understood my requirements and came back promptly with a personalized i ternary, photographic highlights of Myanmar was my brief. When I arrived at Yangon airport my transfer was waiting and from that point on everything went 100% as planned. I was presented with a welcome pack that contained details, airfares and other items. I have no complaints about hotel choice of course some better than others but I am an easy man to please. Each day was pre-planned with a guide and driver or mostly just a driver. I was blown away, everybody was so nice and friendly, morning starts always on time, and daily explorations that took me to all sorts of intensely interesting places. Not lost, Myanmar is a photographers dream. So the short answer is I will be coming back!

Wai Lin Tun, local specialist, responded to this review:

Hi Aniell,

Thank you so much for your generous review. I am so excited to hear that you really did enjoy every moment of your trip here in Myanmar through our services. I will for sure pass your kind words to my team and I am sure they will be thrilled to hear your wonderful feedback. If you are coming back next time to Myanmar, please do let me know and I’d be always here at Kimkim to show you the best remaining parts of my country.

Hope to see you soon in Myanmar again!

All the best from Yangon,
Wai Lin

Nar, phu and annapurna circuit with tilicho, Nepal - Nov 2 - Nov 20, 2017

Traveler: Janet T. - Local specialist: Mads Mathiasen

Mads was very responsive when I was in the process of booking my trip. My guide and porter, Chhiri and Suppa (sp?) were a 10/10 and I will most definitely request their services in the future. Chhiri's knowledge of the mountains were above and beyond expectations; he was able to provide the most amazing and memorable trek and I cannot thank him enough for my experience.

Day tour outside of cartagena, Colombia - Nov 20 - Nov 20, 2017

Traveler: karen p. - Local specialist: Nathalie Clavel

1. Driver on time - great
2. Jeannine checked to be sure we were aboard - BETTER THAN GREAT
3. Rony Perez- excellent guide - good English , really good with my husband who walks (little) and Slow! Good information - will definitely recommend in the future
4. Meal great - so very fresh
5. experience overall - exactly what we were looking for - thank you Nathalie for suggesting
6. interacting with the local people very good experience - they were very kind to us

Nathalie Clavel, local specialist, responded to this review:

Hello Karen!

Thank you so much for your comments! I am glad you enjoyed your visit in La Boquilla!
Feel free to contact us again if you want to spend more time in Colombia in the future!

Best wishes,
Nathalie

Three passes trek - the ultimate 19-day trek in the everest region of nepal, Nepal - Nov 6 - Nov 25, 2017

Traveler: Peng S. - Local specialist: Mads Mathiasen

Everything about this trip, from planning to the actual trip itself, was wonderful.

Mads was extremely responsive to my every questions. I gave him the date range and what I wanted to do, and he planned everything else for me.

Our guide for the trip, Chhepal, was very experienced, knowledgeable, caring, and fun to hangout with (especially important since our trip was 20 days long). He took care of all the details, from airport check-in, finding a capable porter for our entire trip, to... read more

Everything about this trip, from planning to the actual trip itself, was wonderful.

Mads was extremely responsive to my every questions. I gave him the date range and what I wanted to do, and he planned everything else for me.

Our guide for the trip, Chhepal, was very experienced, knowledgeable, caring, and fun to hangout with (especially important since our trip was 20 days long). He took care of all the details, from airport check-in, finding a capable porter for our entire trip, to finding tea houses every night, so we didn't have to fight the crowd or worry about anything. During the trip, I developed diarrhea. Chhepal had a medicine box with all the necessary medicine to help me recover. Even though we lost a day to resting, he was able to rearrange our trip schedule so we ended up visiting all of the places on our original itinerary.

Towards the end of the trip, after speaking with other travelers we met on the trek and hearing their horror stories, from terrible guides and porters to getting lost in glacier crossings, we have a new appreciation for the services offered by Kim Kim, Himalayan trails, and our guide and porter. I will definitely use Kim Kim again for my future trips and Mads for my future Nepal treks.

Colombia, Colombia - Nov 10 - Nov 18, 2017

Traveler: Albert B. - Local specialist: Marine Guérin

We needed to arrange this on very short notice. Marine was very responsive and we we got this planned quickly. We stayed in beautiful small hotels and ecolodges that were immersed in natural beauty. We went to Tayrona Park and Minca and our guides were very good, very knowledgeable. Unfortunately we were slightly disappointed that when in Minca we had car trouble early in the day, another car was not sent to continue our trip but to return us to town.
Cartagena is a beautiful historic city... read more

We needed to arrange this on very short notice. Marine was very responsive and we we got this planned quickly. We stayed in beautiful small hotels and ecolodges that were immersed in natural beauty. We went to Tayrona Park and Minca and our guides were very good, very knowledgeable. Unfortunately we were slightly disappointed that when in Minca we had car trouble early in the day, another car was not sent to continue our trip but to return us to town.
Cartagena is a beautiful historic city and we stayed in lovely boutique hotels in the old part of town. Our guide for here, Sergio, was terrific. He took us to neighborhoods out of the tourist area to see how the locals live and to his favorite places.
Our last days were spent at Punta Faro on an island. Great place for a couple of days to relax. A boat ride is the way to get there and can be a bit choppy but well worth it. Due to weather, our return was difficult. The hotel arranged an alternate method for us (and a few others) to get back to the mainland (shorter boat ride and a bus) including a taxi back to our hotel at no additional cost.
Marine and Elisabeth were in constant contact throughout to check on things. Always easy to get in touch with if necessary. We happened to be there during the rainy season and a holiday weekend so more potential than usual for issues to come up.

Marine Guérin, local specialist, responded to this review:

Hello Al and Caryn,

Thank you for these wonderful comments! It was lovely having you here and I am glad you enjoyed Colombia! Thanks for your flexibility in front of the material incidents... it does tend to happen more in rainy season!

You are welcome back any time!
Marine

Peru ~10 days, Peru - Nov 15 - Nov 23, 2017

Traveler: Vicky S. - Local specialist: James Mackender

James and Mayra have been great throughout the itinerary planning process. Responsive and flexible, and they give very sensible suggestions. Our guide in Cusco Miguel was great too - he knows the area in and out and is quite resourceful in accommodating our requests (dinner choices, getting local SIM card, etc.)

Special touches were much appreciated, such as picnic lunch prepared by Quechua's private chef when we arrived, off the beaten path hikes in Yucay, great recommendations on dinner... read more

James and Mayra have been great throughout the itinerary planning process. Responsive and flexible, and they give very sensible suggestions. Our guide in Cusco Miguel was great too - he knows the area in and out and is quite resourceful in accommodating our requests (dinner choices, getting local SIM card, etc.)

Special touches were much appreciated, such as picnic lunch prepared by Quechua's private chef when we arrived, off the beaten path hikes in Yucay, great recommendations on dinner restaurants in Sacred Valley, to name a few.

BTW we compared Quechua Treks with other providers such as Jacada, Audley, andBeyond, etc., and found Quechua (on Kimkim platform) to be the easiest to work with, most reasonable in price, and with the most approachable folks. Perfect for us, travelers who want something in between "roughing it" and "absolute luxury". The other providers might offer additional concierge service e.g. booking great restaurants, but it may not be guaranteed and you definitely pay for it.

Net net, Quechua is legit and good people, work with them!

James Mackender, local specialist, responded to this review:

Thanks for your review Vicky, we're really pleased you had a great trip. We always try to deliver a bit extra to make our tours more enjoyable & take our travelers to places that are more traditional and less well known and we're delighted that you enjoyed your time with Miguel. It was great to have you with us and keep in touch! best regards, James

Honeymoon, Nepal - Nov 6 - Nov 17, 2017

Traveler: Sean D. - Local specialist: Mads Mathiasen

We loved our trip! It was a great balance between tea houses and camping in remote areas. The views were spectacular and our guide, Gelu, adjusted our itinerary to suit our hiking speed (faster than initially planned for). The porters were knowledgeable and helpful the entire way and everyone seemed to be having a genuinely good time which put us at ease and made things even better!

Keilap, Peru - Nov 16 - Nov 21, 2017

Traveler: Marilyn S. - Local specialist: Martina Capel

Everything was splendid before , during, and after the trip. The only thing that was REALLY hard was the hike to the lodging at Keulap.

Martina Capel, local specialist, responded to this review:

Dear Marilyn,

Thank you for your review. It is a steep hike to Sra. Teodula, but it is just a beautiful place to be. I am glad that you enjoyed your night there as well as the entire trip.

Happy travels throughout South America !
Warm regards,
Martina

Pangboche to heli tour, Nepal - Nov 19 - Nov 24, 2017

Traveler: Mark M. - Local specialist: Ngima Dorji Sherpa

Excellent in all regards. Sherpa Pemba and our Porter were terrific. Good guys, set a good pace for trekking. And are extremely knowledgeable. I can't imagine having better weather. We clearly picked right time of year for this experience. The lodges we stayed were perfect for the experience as well. Just enough amenities mixed with just enough "roughing it" as one would expect on a trek of this nature. From local cutlure, to wildlife, bouncing across suspension bridges,... read more

Excellent in all regards. Sherpa Pemba and our Porter were terrific. Good guys, set a good pace for trekking. And are extremely knowledgeable. I can't imagine having better weather. We clearly picked right time of year for this experience. The lodges we stayed were perfect for the experience as well. Just enough amenities mixed with just enough "roughing it" as one would expect on a trek of this nature. From local cutlure, to wildlife, bouncing across suspension bridges, dodging donkeys, cattle and yak on the trails, simply amazing! Oh yeah, the incredibule views of Everest and a terrific Heli ride up to EBC and around many sites (Lakes, Glaciers, Ice Fields and the Himalayas!) Thank you so much!

Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Mark and Gina,

Thank you so much for rating us 5 stars and appreciating our services. It was a great opportunity to be at your service for your trek to the mountains at Everest region and we definitely would like to welcome you soon again in near future for your next trip plan to Nepal.

Ngima and whole NMMT family.

Nick & ruth's sa trip, South Africa - Nov 2 - Nov 23, 2017

Traveler: Ruth F. - Local specialist: Howard Spencer-Wilson

Didn't really have much contact with Howard, mostly done with Lize Enderstein, who always responded to our emails quickly and efficiently.

Maybe more could be done initially to ascertain client's preferences in terms of types of hotels and budget, and maybe more questions regarding client's likes and dislikes, but overall Lize chose very good Hotels and we were very happy with Paradise Tours in Cape Town.

A little more fine details information would have been good, e.g. good idea to... read more

Didn't really have much contact with Howard, mostly done with Lize Enderstein, who always responded to our emails quickly and efficiently.

Maybe more could be done initially to ascertain client's preferences in terms of types of hotels and budget, and maybe more questions regarding client's likes and dislikes, but overall Lize chose very good Hotels and we were very happy with Paradise Tours in Cape Town.

A little more fine details information would have been good, e.g. good idea to book tickets online for Table Mountain and Cango Caves to avoid waiting in long queues. Also more information about the Amakahala itinerary would have been helpful as we didn't realise that we would get lunch and a safari drive on Day 1, and nearly missed this.

Overall very happy and will be back!

Three passes trek - the ultimate 19-day trek in the everest region of nepal, Nepal - Oct 27 - Nov 17, 2017

Traveler: Tudi G. - Local specialist: Ngima Dorji Sherpa

We had a great time with our guide Karma Sherpa and our porter Buddha Rai.
They were supportive and friendly along the 16 days of the trek.

Ngima Dorji Sherpa, local specialist, responded to this review:

What can be more heartwarming besides knowing that our guests enjoyed a lot and had a wonderful time during stay in our small yet beautiful country? We are more than happy that we get to be at your service for your trip to 3 passes in Everest region. Heartful of thanks for your appreciation for our services and rating us a whopping 5 stars. We hope to welcome you again for your next trip to Nepal in soon future.

Best wishes Tudi and Jacqueline.

3 days kathmandu valley trek, Nepal - Nov 20 - Nov 22, 2017

Traveler: Krystle I. - Local specialist: Ngima Dorji Sherpa

We had a marvelous experience in Nepal. Our guide was patient, attentive with us and showed us beautiful spots in Nepal. He took us to great, local places to eat which were genuine and fresh.

We would love to come back to Nepal to explore more, and we would definitely book with kim Kim again and request our guide Lhakpa again!

Well done and thank you!

Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Krystle,

Thank you very much for taking some of your precious time in writing your trip experience and appreciating our service. It was indeed a great pleasure to organize your short trip around Kathmandu valley and we too hope to welcome you again very soon and organize another marvelous trip to Nepal for you.

Best wishes,

Ngima and whole NMMT family.

Solu and pikey trek, Nepal - Oct 21 - Oct 27, 2017

Traveler: Katerina P. - Local specialist: Amanda Delecca

Nepal is absolutely amazing! We had lots of great moments there and it's best lifetime memories, thanks to kimkim, Himalayan trail, our best guide Cheppal and porter Zambu, guys you made it all really unforgettable and cool! Pikey Peak trek is an authentic experience that still exists in Nepal, it's a pretty wild path with very little amount of trekkers and just local life and beautiful nature along the way. Scenery is great since you can see the whole range of mountains from Annapurna to... read more

Nepal is absolutely amazing! We had lots of great moments there and it's best lifetime memories, thanks to kimkim, Himalayan trail, our best guide Cheppal and porter Zambu, guys you made it all really unforgettable and cool! Pikey Peak trek is an authentic experience that still exists in Nepal, it's a pretty wild path with very little amount of trekkers and just local life and beautiful nature along the way. Scenery is great since you can see the whole range of mountains from Annapurna to Everest from the peak summit. Trek is tougher than the more explored ones with changing altitudes, very basic lodges and no reception. But it gives it's own pleasure to be disconnected from the busy outer world and live the most simple life for a week and then come back home and appreciate all the small things that you forget about having everyday. We will defo send our parents to Nepal for the easier trek iuring spring time to see all the blooming orchids and rhododendrons and will come back in some years to do round Annapurna or EBC one.

p.s. many thanks to all Nepali people that hosted us during the trek, every night was the best food ever and always different organic experience, everything comes from the garden to your table! We are coming back for momos and dal bhat!

Trip to laos, Laos - Nov 4 - Nov 11, 2017

Traveler: Roger C. - Local specialist: Adam Platt-Hepworth

Tui, our guide, was amazing. He is such a warm and pleasant person to spend a week with. He is helpful, resourceful, insightful, intelligent, and fun. We had a wonderful experience and holiday and thoroughly enjoyed ourselves. We would recommend this to many people. The trip worked like clockwork and was a great pleasure and we will look to do more holidays with Grasshopper. Tui should be commended for being a great guide. We had no incidents in the whole trip. The Sennali hotel was a poor... read more

Tui, our guide, was amazing. He is such a warm and pleasant person to spend a week with. He is helpful, resourceful, insightful, intelligent, and fun. We had a wonderful experience and holiday and thoroughly enjoyed ourselves. We would recommend this to many people. The trip worked like clockwork and was a great pleasure and we will look to do more holidays with Grasshopper. Tui should be commended for being a great guide. We had no incidents in the whole trip. The Sennali hotel was a poor experience with the noise from the speaker announcements at night. we suggest changing this hotel as it is not comfortable also.

Thank you for a wonderful holiday.

Iceland northern lights and waterfalls, Iceland - Nov 11 - Nov 17, 2017

Traveler: Rick O. - Local specialist: Chris McCarty

Shaky. Definitely made it right - but I think we all would have preferred a smoother communication channel and not necessarily between us and Chris but rather getting the needed info to us to smooth the process i.e. direct contact info for accommodations (phone #'s!), the very important knowledge that an accommodation does not accept credit cards even though the reservation was secured with a credit card. Little things that need to be tightened up.
We could book through booking.com... read more

Shaky. Definitely made it right - but I think we all would have preferred a smoother communication channel and not necessarily between us and Chris but rather getting the needed info to us to smooth the process i.e. direct contact info for accommodations (phone #'s!), the very important knowledge that an accommodation does not accept credit cards even though the reservation was secured with a credit card. Little things that need to be tightened up.
We could book through booking.com ourselves and accomplish the same thing, we were looking for the "smoothing" aspect using Kim Kim.
As for the suggestions of places to visit and time to allow, I think Chris did an exceptional job! All of the accommodations were perfect for our trip and the vehicle suited the terrain we were traversing.
Despite the various hiccups, we all loved Iceland and our experience overall.

2 weeks in november, Nepal - Nov 4 - Nov 18, 2017

Traveler: Liz R. - Local specialist: Mads Mathiasen

Everything was perfect using Kim Kim. We had 3 guides in different parts of our trip plus a trip to Tiger Tops at Chitwan elephant camp. Rajeev was our first guide and we were impressed with how thorough his knowledge of the village and history was. Suman was our guide through our trekking stage and he went above and beyond. It was during this part of the trip that my husband wasn’t feeling very well to handle the full trekking days. Suman adjusted our plans and made sure my husband’s health... read more

Everything was perfect using Kim Kim. We had 3 guides in different parts of our trip plus a trip to Tiger Tops at Chitwan elephant camp. Rajeev was our first guide and we were impressed with how thorough his knowledge of the village and history was. Suman was our guide through our trekking stage and he went above and beyond. It was during this part of the trip that my husband wasn’t feeling very well to handle the full trekking days. Suman adjusted our plans and made sure my husband’s health was of primary concern. For this I am extremely grateful. Our last guide was Pratikshya and it was wonderful to see a woman guide in this male dominated field. There are some things that just need a woman’s touch and she provided that plus very detailed knowledge of the villages we went to.

Our time in Chitwan was priceless with Tiger Tops. Their values regarding the wildlife and how they particularly took care of the elephants was outstanding. Our personal guide/assistant was Bhim and he made sure we got to take part in all aspects of elephant maintenance and care. They took excellent care of us and the animals. Cannot say enough of how much this portion on the trip meant to me personally.

Keep up the good work!

Short trip to pokhara, Nepal - Oct 31 - Nov 7, 2017

Traveler: kelly Y. - Local specialist: Ngima Dorji Sherpa

Had a great trip in Nepal . I was greeted by the driver and Ngima at the airport.
Ngima was excellent to look after me from beginning to end of trip.

Also, Lhakpa (Guide) and the porter was knowledgeable and very helpful through the trek .
I would like to recommend Ngima team to everyone !!

Ngima Dorji Sherpa, local specialist, responded to this review:

Thank you very much, Kelly, for taking some of your precious time to share your adventure experience with us. It was indeed a great experience organizing a wonderful trip to Khopra Danda for you. Thank you very much for rating us full 5 stars and appreciating our services. We hope to welcome you soon again in near future for your next trip plans in Nepal.

Best wishes,

Ngima and whole NMMT family.

2 weeks in november, Nepal - Nov 4 - Nov 18, 2017

Traveler: Fred R. - Local specialist: Mads Mathiasen

Thanks for helping to make our trip to Nepal an amazing trip of a lifetime!

Explore northern peru: cajamarca to chachapoyas, Peru - Oct 22 - Oct 28, 2017

Traveler: Beata N. - Local specialist: Martina Capel

Very professional and high-quality service from Martina, accommodating all of our requests and needs during the trip.

The North part of Peru is not very well advertised and there are not too many tourists in this area (good for people like us, who really enjoyed the real Peru experience, not overtaken by tourism industry yet.) We were nicely surprised and definitely I would suggest using this as a key point in the advertisement of this region. So thank you, Martina, for pointing to us these... read more

Very professional and high-quality service from Martina, accommodating all of our requests and needs during the trip.

The North part of Peru is not very well advertised and there are not too many tourists in this area (good for people like us, who really enjoyed the real Peru experience, not overtaken by tourism industry yet.) We were nicely surprised and definitely I would suggest using this as a key point in the advertisement of this region. So thank you, Martina, for pointing to us these incredible places to see and stay.

Kuelep, Mausoleum of Revish, Sarcophagi of Karajia - amazing sites. Getting to these places through the real Peruvian villages is an attraction on its own. Chachapoyas and Cajamarca - very authentic Peruvian towns with beautiful main squares and beautiful architecture (a little bit disappointing was the fact that there was a major renovation of the main square in Chachapoyas - which we did not expect).

Also, the drive from Cajamarca through the valleys, mountains, and an incredible one-line road was amazing: the views, the trill passing another vehicles and change of sceneries were unforgettable.

Two amazing places we have stayed I would like to mention. Perico and Lola house in Nogalcucho: quiet and isolated house with beautiful private accommodations. Great homemade dinner and breakfast. Lots of options for walks or areas to sit and enjoy the beauty of their place.
Another is in Cocachimba hostel Sacha Puyo (best view on Gocta falls). The views and quietness of this place are out of this world.

Even though we did not have a guide, our driver Beto was able to give us enough info so we did not feel lost without knowledge of Spanish. But the knowledge of a minimum of Spanish language is a must when traveling in this region so I would recommend to always let people know about this fact. In general people in Northern Peru do not know English.

Martina Capel, local specialist, responded to this review:

Dear Beata,

Thank you so much for taking the time to write a such long overview. I am very happy that you enjoyed your stay in the amazing region of Amazonas.

Everything you mention is absolutely true. The region is still rather untouched from tourism and it gives you the opportunity to meet authentic people and to share their passion (like with Perico and Lola). On the other hand, without any Spanish knowledge and only with English, it is rather a challenge. I'm glad that Beto could be of... read more

Dear Beata,

Thank you so much for taking the time to write a such long overview. I am very happy that you enjoyed your stay in the amazing region of Amazonas.

Everything you mention is absolutely true. The region is still rather untouched from tourism and it gives you the opportunity to meet authentic people and to share their passion (like with Perico and Lola). On the other hand, without any Spanish knowledge and only with English, it is rather a challenge. I'm glad that Beto could be of assistance to you.

Once again, thank you for your encouraging comments that I will pass on to all the people involved.

Warm regards to you and your husband,
Martina

Asean2017, Myanmar - Nov 5 - Nov 15, 2017

Traveler: john C. - Local specialist: Wai Lin Tun

Yangon: guide Pyae. Excellent. Engaged, knowledgable, friendly, mature. Provided very interesting rickshaw rides through markets, and even better in poorer village across river in Dala. Hotel Sule and location excellent
Bagan: guide Zie. Very good. We think selection of monuments possibly could have been better. Excellent hotel Aureum Palace.
Mandalay: guide "Ken". Excellent, enthusiastic, knowledgeable. Hotel Eastern Palace had some interesting design features but was clean and efficient.... read more

Yangon: guide Pyae. Excellent. Engaged, knowledgable, friendly, mature. Provided very interesting rickshaw rides through markets, and even better in poorer village across river in Dala. Hotel Sule and location excellent
Bagan: guide Zie. Very good. We think selection of monuments possibly could have been better. Excellent hotel Aureum Palace.
Mandalay: guide "Ken". Excellent, enthusiastic, knowledgeable. Hotel Eastern Palace had some interesting design features but was clean and efficient. Least impressive hotel. Unable to compare with other offerings. But very acceptable.
Inle Lake: guide Thanh. Highlight. Guide was engaged, efficient, helpful, experienced. Hotel Pristine Lotus beautiful, well built & designed and located. Great having 3 days there. Photographer's paradise.
All cars and drivers well chosen - always felt safe and comfortable and were well supplied with water bottles and wipes.
All connections and pickups went smoothly and although I was anxious at first only having very basic information from Kimkim/ Myanmar Diaries about these, there was never a problem.

Wai Lin Tun, local specialist, responded to this review:

Hi John,

Thank you so much for your feedback on our service. I am happy to hear that your trip went well.
I will try better to have more engagement and deliver clearer information about the travel next time. I hope to welcome you in the near future when Myanmar comes across again too.

All the best from Yangon!

Warm regards,
Wai Lin

Myanmar adventure, Myanmar - Oct 28 - Nov 11, 2017

Traveler: Sara P. - Local specialist: Anne Cruickshanks

From the initial inquiry to Kimkim - which was answered in less than half an hour - to the final moments of our stay in Myanmar, our experience was over-the-top excellent. I have traveled extensively, doing most of the planning myself, so it was with a few qualms that I turned the planning over to Anne. I needn't have worried - every aspect of the experience was even better than I could have planned myself and far exceeded my expectations. Anne really listened to what we wanted and... read more

From the initial inquiry to Kimkim - which was answered in less than half an hour - to the final moments of our stay in Myanmar, our experience was over-the-top excellent. I have traveled extensively, doing most of the planning myself, so it was with a few qualms that I turned the planning over to Anne. I needn't have worried - every aspect of the experience was even better than I could have planned myself and far exceeded my expectations. Anne really listened to what we wanted and translated it into a brilliant experience - from the things we saw (temples, incredible temples, beautiful countryside, towers of firecrackers) and did (e bike through Bagan, soaring in a balloon over Inle Lake, feeding the retired elephants), we had a great time. The best part though was the people we met - our local guides were knowledgeable and fun and made sure that we got to see the real country and not just tick off a bunch of boxes. Special thanks to Anne for making the whole thing run like clockwork, Nay in Mandalay, Arkar in Bagan, Htun in Kalaw and Inle and Hla in Bagan for making our experience unforgettable. As the kids would say, 11/10 would do again.

I also want to make one comment about the Rohingya situation - it is terrible, for sure, but not reflective of the people and attitudes we encountered in the rest of the country. Myanmar is poor and just starting to figure out how to be a more democratic and progressive country, and they néed your support. Visit, while the place is still unspoiled and you can make a real impact on everyone you encounter.

Anne Cruickshanks, local specialist, responded to this review:

Thanks for the feedback Sara! We really had fun planning your trip as you and Kenton have such a great spirit for discovery and cultural interactions. Our guides loved exploring their hometowns and sharing their lives with you - I am glad you enjoyed their company!

And thank you for your note on the Rohingya crisis. We are deeply saddened by it but want guests to come to support the local economy in the smaller communities and continue the cross-cultural exchanges that are so valuable in developing countries.

Jezuh tin ba deh!

Three passes trek, Nepal - Oct 20 - Nov 10, 2017

Traveler: Klaus W. - Local specialist: Mads Mathiasen

My experience was highly positive. I enjoyed the unique high country of Nepal immensely as well as the people I met both with Himalayan Trails and those along the trek. I was impressed with the wide range of ages represented by the trekkers and at times dismayed with the sheer numbers. The highlights for me were the climb of Chukhung Che and the trek over Kongma La pass and the Khumba glacier. Enjoying the trek with my son and brother was particularly gratifying and motivating. A highlight... read more

My experience was highly positive. I enjoyed the unique high country of Nepal immensely as well as the people I met both with Himalayan Trails and those along the trek. I was impressed with the wide range of ages represented by the trekkers and at times dismayed with the sheer numbers. The highlights for me were the climb of Chukhung Che and the trek over Kongma La pass and the Khumba glacier. Enjoying the trek with my son and brother was particularly gratifying and motivating. A highlight was meeting up again with Peter in Dzongla after he had to go back down to Pheriche from Chukhung. My son and I had little trouble with the treks or the altitude, which I ascribe to the great pacing set by our guide Ngawong. The porters Lhakpa and Dorjee were helpful, cheerful and worked hard to carry our "too much stuff".

The only slightly negative commentary on the trek was the time duration after going over Renjo pass. Its length was constrained by our return flight to the states (which had already been delayed by one day by China Southern). In my estimation the trek could be shortened by 2-3 days still leaving time for shopping/sightseeing in Kathmandu, if desired. We ended up staying three nights in Namche on the way back and 3 days in Kathmandu. Admittedly it gave us time to relax and hang out but we had already been gone >3 weeks and were ready to go home.

Trip to nepal, Nepal - Oct 26 - Nov 1, 2017

Traveler: Patrick J. - Local specialist: Amanda Delecca

We had a wonderful experience with Kim Kim and Amanda Delecca from Himalayan Trails from the very beginning. Great communication was one thing we never had to worry about. Our guide was Mindu (sp?) and our porter was Chhong Nuri Sherpa. Amanda was very helpful answering all our questions before and during our trek. Our guide and porter were fantastic, knowledgeable and fun to be with.

Highlights were amazing views of the Himalayas, visiting the tea houses for lunch and spending the night... read more

We had a wonderful experience with Kim Kim and Amanda Delecca from Himalayan Trails from the very beginning. Great communication was one thing we never had to worry about. Our guide was Mindu (sp?) and our porter was Chhong Nuri Sherpa. Amanda was very helpful answering all our questions before and during our trek. Our guide and porter were fantastic, knowledgeable and fun to be with.

Highlights were amazing views of the Himalayas, visiting the tea houses for lunch and spending the night and visiting the monasteries. We loved the scenery on this trek and it's not as populated . The tea houses were humble and we really enjoyed the hospitality. Being able to visit the monasteries was beyond imaginable. That is something we will never forget. We had a great trip and would love to do it again one day. Thanks so much!

Amanda Delecca, local specialist, responded to this review:

Hey Patrick, thanks so much for your wonderful review, the Pikey Peak and Solu trek really is something special, a bit of a hidden gem, I'm glad this was the trek you chose! It worked out really well with the festival at the monastery that you got to experience.

It was so nice to meet with you before your trek and hear about it afterwards , thanks for sharing some pics too!

Cheers,
Amanda

Tiger safari, India - Nov 5 - Nov 9, 2017

Traveler: Marsha M. - Local specialist: Priya Dikshit

All of our guides were amazing! Our Delhi guide was excellent! He spent a great deal of time waiting with us for late trains and delayed flights! The person who overlooked our stay in Ranthambore was very continentious and checked on us daily! Our safari guide was great too!
The hotel was not the greatest! The staff, except in reception were awesome and so friendly! Hotel needs some updating! Wi go only in lobby, no hairdryers or irons! Did see a tiger 🐅 due to great guide. They all spoke good English!
Thank you! We would use Kim Kim again!!

Priya Dikshit, local specialist, responded to this review:

Dear Christina,
thanks so much for your review! I'm glad to read that you had lovely time in India.
Hope to have you in India back soon...there are a lot other regions you could explore! Would love if you can post some pictures of your trip.

Priya