Kimkim Trip Reviews

4.8
Based on 20,907 ratings
Read 20,907 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Memorable Trip Experience
Italy | Jun 7 - Jun 16, 2026

Savannah
Savannah K.
Seattle, WA | Reviewed on Jun 23, 2026
Absolutely fantastic experience with both Giulia and Andrea from start to finish. Giulia helped me plan an unforgettable trip with great hotel selections, unbelievable tours and lovely restaurant recommendations across all of Italy. Andrea made sure we were taken care of even when the train operators went on strike. We are so grateful for both of them and cannot recommend kimkim enough to all our friends. Read more

Absolutely fantastic experience with both Giulia and Andrea from start to finish. Giulia helped me plan an unforgettable trip with great hotel selections, unbelievable tours and lovely restaurant recommendations across all of Italy. Andrea made sure we were taken care of even when the train operators went on strike. We are so grateful for both of them and cannot recommend kimkim enough to all our friends.

Hotel Reviews
Corte dei Sogni Boutique Hotel & Spa
Florence

Tucked away on a small side street. We were close to the action without having to listen to the street noise all night. Beautiful room with excellent AC for the super hot summer days.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Beautiful view. Delicious restaurant. Great location close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine tasting and lunch at Winery near Montepulciano
Wine tasting and lunch at Winery near Montepulciano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Historic & Food Tour in Sorrento (Private guide)
Historic & Food Tour in Sorrento (Private guide)
Italy

Our guide, Antonino was so incredible. We talked about how much we enjoyed spending time with him the rest of the trip. He gave us great recommendations and shared some sweet personal stories along the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Carucci

We absolutely loved our trip to Japan! Shona...
Japan | Jun 12 - Jun 17, 2026

J
John P.
Minneapolis, MN | Reviewed on Jun 23, 2026
We absolutely loved our trip to Japan! Shona helped us get the balance just right, between guided experiences and independent travel. Our guides were exceptional and allowed us to cater our days and gain much more than we could have on our own. The assistance in transportation with luggage was especially appreciated. Lastly, the app was easy to use and had everything we needed in one place. We couldn't have been happier about our trip and will definitely use Kimkim again! Read more

We absolutely loved our trip to Japan! Shona helped us get the balance just right, between guided experiences and independent travel. Our guides were exceptional and allowed us to cater our days and gain much more than we could have on our own. The assistance in transportation with luggage was especially appreciated. Lastly, the app was easy to use and had everything we needed in one place.

We couldn't have been happier about our trip and will definitely use Kimkim again!

Activity Reviews
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

If we were to do it again, we'd do the Tea Ceremony and skip the Samurai Ninja Museum. Purely a matter of personal preference, but we loved the tea ceremony and didn't find the Samurai museum very engaging.

Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Moto was an exceptional tour guide. We inited him to visit us at home, because we sincerely enjoyed his company so much!

Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang

Great experience with Nokuthula on KimKim
Botswana | Jun 4 - Jun 15, 2026

Marilyn
Marilyn L.
Newark, NJ | Reviewed on Jun 22, 2026
Nokuthula was responsive and attentive from the very start of the process. From the start to the actual travel, she pours her energy into the planning and works so hard to make sure it's a great experience. Read more

Nokuthula was responsive and attentive from the very start of the process. From the start to the actual travel, she pours her energy into the planning and works so hard to make sure it's a great experience.

Activity Reviews
Guided Tour of the Falls
Guided Tour of the Falls
Victoria Falls

We had a phenomenal guide who taught us so much and in addition to brining the history of the falls to life identified birds we saw and heard and trees and plants we came upon. Fantastic!

Quality of Experience
Guides, Drivers and Staff
Activities on the Zambezi Queen
Activities on the Zambezi Queen
Chobe

Highly recommend this unique experience with so much opportunity to view wildlife, animals, birds. Amazingly hospitable and knowledgea ble staff. Great food too!

Quality of Experience
Guides, Drivers and Staff
Transport
Game drive  in Chobe
Game drive in Chobe
Chobe

Amazing experience with Six as our guide! We saw so much more than expected. Lions, giraffes, kudu and much more. Would love to do again.

Quality of Experience
Our driver guide Six was fantastic!
Guides, Drivers and Staff
Transport
Local specialist: Nokuthula Khumalo

Thank you KimKim for an amazing trip to Romania!
Romania | Jun 14 - Jun 19, 2026

Javed
Javed K.
Flagami, FL | Reviewed on Jun 22, 2026
We recently returned from an unforgettable trip to Romania, and working with Irenne through KimKim made the entire experience seamless and stress-free. As travelers coming from the United States, we were hesitant about renting a car and driving in a foreign country. Since KimKim had done such an excellent job planning our trip to Norway last year, I reached out again to see if they could help arrange a driver for Romania. I provided Irenne with a rough itinerary, and she took care of every... Read more

We recently returned from an unforgettable trip to Romania, and working with Irenne through KimKim made the entire experience seamless and stress-free.

As travelers coming from the United States, we were hesitant about renting a car and driving in a foreign country. Since KimKim had done such an excellent job planning our trip to Norway last year, I reached out again to see if they could help arrange a driver for Romania. I provided Irenne with a rough itinerary, and she took care of every detail. Her communication was outstanding from the planning stages through the end of our trip, and she was always available whenever we had questions.

Our driver and guide, Alin, met us at the airport right on time and accompanied us throughout our journey. We spent our first night in Bucharest, exploring the charming Old Town at our own pace. The next day, we visited Peles Castle and Bran Castle before spending the evening in Brasov. With Alin driving, we were able to rest in the car, check our phones, sleep, etc. He was also a great driver, didn't speed or drive rough, or play loud music.

Alin was exceptional. He never rushed us, encouraged us to take our time at each stop, and even became our family photographer, capturing some truly beautiful photos. His knowledge of Romanian history was impressive, and he shared fascinating insights throughout the trip.

On the third day, we stopped at the Sighisoara Citadel on our way to Sibiu. After arriving, we spent a relaxing evening exploring the city and recharging after several busy days of sightseeing.

One of the highlights of the trip came on Day 4, when my wife expressed interest in visiting Corvin Castle. Alin was incredibly accommodating and adjusted our itinerary, replacing the Astra Museum visit with Corvin Castle at no additional cost. It turned out to be a fantastic decision, as we felt Corvin Castle was the most beautiful castle we visited in Romania.

Day 5 was perhaps the most memorable of all. We drove from Sibiu back to Bucharest via the spectacular Transfagarasan Road. The scenery was breathtaking, and we frequently stopped to take photos of the mountains, lakes, snow-covered landscapes, and even bears. Alin was patient throughout the day, and we never felt hurried. It was the perfect way to conclude our Romanian adventure.

We arrived back in Bucharest in the late afternoon, giving us enough time to enjoy one final dinner in the city before heading to the airport the following morning.

Looking back, I am extremely grateful that we chose KimKim and hired a driver. Romania is a beautiful country, but the distances between destinations can be significant, and driving can be challenging. Having Alin behind the wheel allowed us to relax, enjoy the scenery, take naps during longer drives, and arrive at each destination refreshed.

I highly recommend Irenne and KimKim to anyone planning a trip to Romania. Their professionalism, attention to detail, and commitment to creating a memorable experience made this one of the best family vacations we've ever taken.

Local specialist: Irenne Mischie

Family Fun in Iceland
Iceland | Jun 14 - Jun 21, 2026

S
Stephanie W.
Ashburn, VA | Reviewed on Jun 22, 2026
We had an amazing time. All of our excursions were great. We did a Lava Cave experience and our guide was great! The Ice Cave experience was so cool and our guide was really fun and even gave us information about movies filmed in certain parts of Iceland. Our favorite activity was the Zodiac boat tour at Glacier Lagoon. We visited the Blue Lagoon and Laugaras Lagoon. The Laugaras Lagoon was by far our favorite of the two. Gudmundur our specialist was quick to answer our questions and help... Read more

We had an amazing time. All of our excursions were great. We did a Lava Cave experience and our guide was great! The Ice Cave experience was so cool and our guide was really fun and even gave us information about movies filmed in certain parts of Iceland. Our favorite activity was the Zodiac boat tour at Glacier Lagoon. We visited the Blue Lagoon and Laugaras Lagoon. The Laugaras Lagoon was by far our favorite of the two. Gudmundur our specialist was quick to answer our questions and help with anything we needed. His planning of our trip and knowledge of Iceland were top notch. We loved everything we did and saw.

Hotel Reviews
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Búðir
Búðir

Amazing location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apótek Hótel by Keahotels
Reykjavík

Great hotel and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Center Hotel Arnarhvoll
Reykjavík

We were disappointed in the hotel. The staff was friendly and we were greeted with sweet treats in our room upon arrival. That was the positive. Unfortunately, the rooms were not up to par. It was shown/advertised as a 4 star hotel and the rooms did not meet this standard. We had 2 rooms for one night. The bathrooms in both rooms were very tiny and awkwardly layed out. The shower in our children’s room was so small and the shower cleaner brush was left in the shower. Water leaked out from the shower as well. Our shower in the queen room was an oddly shaped tub shower and hard to get into. The queen room had cracks in the ceiling and seemed not well maintained. Walls and doors needed paint.

Authenticity & Character
Spa was nice.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland
Quality of Experience
I
Guides, Drivers and Staff
Transport
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

Once in a lifetime experience. Great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason

Emilie was amazing!
Switzerland | May 11 - May 23, 2026

Debbie
Debbie M.
Ashburn, VA | Reviewed on Jun 22, 2026
Emilie was the best! She listened to what we were and were not interested in doing during our 13 day Switzerland adventure! She picked wonderful hotels in each city/town we visited, each conveniently located near a train station. She set up all of our daily activities and gave us great recommendations for things to see/do on our free days. Emilie also recommended that we download the SBB Mobile App to easily navigate the train schedules. Having that plus the KimKim App made the whole trip... Read more

Emilie was the best! She listened to what we were and were not interested in doing during our 13 day Switzerland adventure! She picked wonderful hotels in each city/town we visited, each conveniently located near a train station. She set up all of our daily activities and gave us great recommendations for things to see/do on our free days. Emilie also recommended that we download the SBB Mobile App to easily navigate the train schedules. Having that plus the KimKim App made the whole trip run smoothly! We thoroughly enjoyed our trip to Switzerland and will recommend Emilie and KimKim to all of our friends and family!

Local specialist: Emilie Dubreuil

We had a great time in Costa Rica. The trip w...
Costa Rica | Jun 9 - Jun 14, 2026

P
Patty H.
Dallas, TX | Reviewed on Jun 22, 2026

We had a great time in Costa Rica. The trip was worry-free and well planned. We went on the mountain hike and loved it. Our guide, Oliver, was wonderful. He was knowledgeable and made it fun for us older folks. The river adventure was awesome as well. Our guide, Henry, was great. The food was amazing and the people were so friendly. Three Monkeys were always early to take us on the next adventure. Our drivers were friendly and kept us informed of where were and where we were going. We hope to return to Costa Rica in the future and will use Serendipity again. Thank you for a wonderful trip.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jun 22, 2026

Hi Patty!

Thank you so much for your lovely message. I'm so happy you had such a wonderful time! It's great to hear that Oliver and Henry made your adventures so enjoyable, and that the Three Monkeys team and drivers took such good care of you.

Knowing you'd consider returning and using Serendipity again means the world to us. We would love to welcome you back anytime!

Thank you for choosing us, it was a true pleasure.

Pura Vida!
Bryan León,
Serendipity Adventures | Costa Rica🦥🦉🌳

Italy 2026
Italy | Jun 12 - Jun 21, 2026

Lisa
Lisa D.
Spring Valley, NV | Reviewed on Jun 22, 2026
Overall, it was amazing. Only two minor hiccups which could have been prevented with more proactive communication. However, they were handled quickly and only slightly inconvenienced me. Loved the path of the gods hike; however, having everyone in the group introduce themselves first and maybe answer an icebreaker question or two would go a long way in making the tour more enjoyable. Our group was quiet and we jumped into the hike with no introductions. Of note, all of the tours could be... Read more

Overall, it was amazing. Only two minor hiccups which could have been prevented with more proactive communication. However, they were handled quickly and only slightly inconvenienced me. Loved the path of the gods hike; however, having everyone in the group introduce themselves first and maybe answer an icebreaker question or two would go a long way in making the tour more enjoyable. Our group was quiet and we jumped into the hike with no introductions. Of note, all of the tours could be better improved with intros and icebreakers so the group can more easily get to know each other and relax. My favorite day was the day trip through Tuscany (Siena, San Gimigiano). Our guide, Giacomo, made the experience unbelievable. He was so knowledgeable about the area, Italian food, and Italian wine. It was a long day but worth it. Metro in Rome was easy to navigate. No problems with either train transfer. Well worth what I paid for the trip.

Hotel Reviews
Don Antonino Relais
Sorrento

Good location. Neighbors upstairs were noisy but that’s not the hotel’s fault. Good size room. Very quiet, secluded, and peaceful property. I wish breakfast started before 8:00. I had early morning tours scheduled and never had time to try their breakfast, so I can’t comment on that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hermitage
Florence

I like being close to the sights but this was a little too close. Tourist crowds were noisy late into the night. I would’ve preferred a hotel 5-10 minutes away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Donna Francesca
Rome

Tiny but clean. All I needed was a bed and a bathroom and that’s what I got.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler

An Extraordinary Family Journey Through Japan — Thank You Bella & Team
Japan | May 30 - Jun 15, 2026

David
David J.
Atlanta, GA | Reviewed on Jun 22, 2026
When we first considered using Kimkim to plan our family's trip to Japan, I was honestly a little reluctant. As someone who typically plans complex travel myself, I wasn't sure if anyone could truly understand what we were looking for. We wanted luxury, but not just luxury. We wanted authenticity. We wanted Michelin-level food experiences alongside tiny local restaurants. We wanted our children (ages 10 and 13) to experience the real Japan, not simply move from tourist attraction to... Read more

When we first considered using Kimkim to plan our family's trip to Japan, I was honestly a little reluctant.

As someone who typically plans complex travel myself, I wasn't sure if anyone could truly understand what we were looking for. We wanted luxury, but not just luxury. We wanted authenticity. We wanted Michelin-level food experiences alongside tiny local restaurants. We wanted our children (ages 10 and 13) to experience the real Japan, not simply move from tourist attraction to tourist attraction. Most importantly, we wanted a trip that would bring our family closer together.

Then we met Bella.

From our very first conversation, Bella was remarkable.

Over the course of months, we probably sent her hundreds of questions, requests, revisions, restaurant ideas, hotel changes, flight updates, and random thoughts. Not once did she make us feel like a burden. In fact, she embraced the process. Every request was met with enthusiasm, thoughtfulness, and genuine care.

What impressed me most was her willingness to adapt. We changed hotels. We added destinations, removed destinations, swapped experiences, changed flights, debated Disney, baseball games, restaurants, and transportation. Bella never missed a beat.

She helped us create exactly the trip we wanted.

And then the trip began.

What followed exceeded every expectation.

The guides Bella selected were exceptional.

Mr. Hajime in Tokyo was fantastic. Knowledgeable, personable, flexible, and passionate about sharing Japan beyond the guidebook. He understood immediately that we loved local culture and hidden gems. Some of our favorite moments came from spontaneous recommendations and side streets we never would have discovered on our own.

Mr. Hiroyuki in Hakone helped us experience a completely different side of Japan. The pace slowed, the scenery changed, and we were able to enjoy one of the most relaxing parts of our journey.

Ms. Ursula in Kyoto and Osaka was equally outstanding. Warm, insightful, and incredibly knowledgeable, she helped bring centuries of Japanese history and culture to life while also making everything accessible and enjoyable for our children.

The drivers were equally impressive.

Every transfer was seamless. Every pickup was on time. Whether we were moving between hotels, stations, or destinations, the logistics simply disappeared into the background—which is exactly how great travel should feel.

One of the things I appreciated most was that the trip never felt rigid.

We had structure when we needed it and flexibility when we wanted it.

Bella listened when we said we preferred local neighborhoods over crowded tourist zones. We explored areas where locals actually live, shop, and eat. We wandered hidden streets in Tokyo, discovered incredible food, and experienced moments that felt authentic rather than manufactured.

The food was extraordinary.

We enjoyed everything from world-class omakase and Tempura Kondo to local ramen shops, yakiniku, Kobe beef in Kyoto, and countless memorable meals in between. Bella understood that we were food-focused travelers and helped us build a dining experience that balanced celebrated restaurants with places we likely never would have found ourselves.

Hakone was magical.

Our stay at Gen Hakone Gora was one of the highlights of the trip. The onsen experience, the kaiseki dinners, the tranquility, and the incredible hospitality created memories our family will never forget.

And then there was the family aspect.

As I write this, we're sitting in the Delta Lounge preparing to fly home.

The thing we're talking about isn't DisneySea. It isn't the Michelin restaurants. It isn't the luxury hotels.

It's how much time we spent together.

This trip gave us something that becomes increasingly difficult to find in everyday life: uninterrupted family time.

We laughed together, explored together, got lost together, discovered new foods together, and experienced an entirely different culture together.

Our children leave with a genuine appreciation for Japan.

My wife and I leave with memories that will last forever.

And our family leaves closer than when we arrived.

That's the true measure of a great trip.

Japan itself is an extraordinary destination, but Bella and her team transformed it from a vacation into a family experience we'll be talking about for decades.

If you're considering Japan and wondering whether to trust Bella and Kimkim, my advice is simple:

Do it.

Trust the process.

Share what matters to you.

Bella will listen.

And if your experience is anything like ours, you'll come home wondering when you can return.

Bella, thank you for your patience, your professionalism, your attention to detail, and most importantly, your genuine care for our family.

You helped create memories that we will cherish for the rest of our lives.

Local specialist: Bella Wu
Bella
Bella Wu
Local specialist in China, Japan | Replied on Jun 22, 2026
Thank you so much, David. Reading your review was incredibly moving and truly one of the most rewarding moments of my career. Your words touched my heart, and I cannot thank you enough for taking the time to share such thoughtful feedback. From the very beginning, I could tell that this trip was about much more than simply visiting Japan. You and your family wanted meaningful experiences, authentic connections, unforgettable meals, and most importantly, precious time together. As someone... Read more

Thank you so much, David.

Reading your review was incredibly moving and truly one of the most rewarding moments of my career. Your words touched my heart, and I cannot thank you enough for taking the time to share such thoughtful feedback.

From the very beginning, I could tell that this trip was about much more than simply visiting Japan. You and your family wanted meaningful experiences, authentic connections, unforgettable meals, and most importantly, precious time together. As someone who specializes in family travel, I firmly believe that what matters most is not how many attractions you visit, but the memories you create with the people you love.

That belief guides every itinerary I design.

My goal is always to create journeys that allow families to slow down, connect, discover, and experience Japan in a way that feels personal and meaningful. Reading that your family returned home with wonderful memories and an even stronger bond is the greatest compliment I could ever receive.

Thank you as well for your kind words about our guides and drivers. I will be sharing your review with Hajime-san, Hiroyuki-san, Ursula-san, and the rest of the team. They pour their hearts into what they do, and I know your recognition will mean the world to them. Feedback like yours inspires all of us to continue creating unforgettable experiences for future travelers and families visiting Japan.

It was truly a privilege to work with your family throughout the planning process. Every conversation, every adjustment, and every idea helped shape a journey that was uniquely yours, and I am grateful for the trust you placed in me and my team.

Thank you again for allowing us to be part of such a special chapter in your family's story.

Whenever your travels bring you back to Japan—or perhaps even to China one day—I would be honored to help create another unforgettable adventure for your family.

Until then, I wish you, your wife, and your children many years of wonderful memories from Japan.

Warmest regards,
Bella

Alicia was my right hand woman during this whole trip!
Iceland | Jun 12 - Jun 21, 2026

Jaime
Jaime F.
Charleston, SC, USA | Reviewed on Jun 22, 2026
It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!
Read more

It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!

Hotel Reviews
The Reykjavík Edition
Reykjavik

Spring for the nicer room with a view!

Authenticity & Character
Location
Staff
Hótel Jökulsárlón - Glacier Lagoon Hotel
Hofn

This is one of the best hotels I’ve stayed at! We had a superior room. It was hands-down the nicest room I’ve ever stayed in. The design of the hotel is wide open and airy, floor to ceiling windows to take the view. Lots and lots of seating areas, beautiful breakfast buffet and fantastic bar menu. I highly recommend the pulled pork sandwich. The sheep wandering around the hotel grounds was so appreciated and charming. The outdoor bathing experience was perfect. If only they had a spa!!

Authenticity & Character
The turf roof is amazing and the sheep wander the grounds were so fun!
Location
Amazing views!!
Staff
Everyone was so so helpful and kind.
Cleanliness & Comfort
I cannot say enough nice things about this hotel. It was a perfect place to relax. I recommend taking a day or at least a half to enjoy it.
UMI Hotel
Rangárþing eystra

The hotel was under construction when we stayed there. It’s a little small, but I think the construction will help. The walk down to the private beach is incredible. Perfect location to explore the area!

Authenticity & Character
Location
The beach and convenience.
Staff
Cleanliness & Comfort
ION Adventure Hotel
Nesjavellir
Authenticity & Character
Reallly fun designs! Great room at the front of the hotel for watching northern lights in the winter or just relaxing in the summer. Dinning room wide open with huge windows to take in the view.
Location
Set away from the hustle and bustle. Great walking trails around the hotel
Staff
Cleanliness & Comfort
There was no exhaust fan in our bathroom, which made the room very steamy in the summer. We had one of the family rooms on the bottom floor I wish it had a better view.
Silica Hotel
Grindavík

Spring for the retreat blue lagoon package and a lagoon room! So worth it.

Authenticity & Character
The design is so special. It feels like one with the surrounding environment.
Location
Like nothing you’ve ever seen. Straight off the plane is the best way to refresh from travels.
Staff
Cleanliness & Comfort
The beds were so comfortable and the room was spotless. The breakfast buffet was wonderful.
Activity Reviews
Skaftafell Glacier Hike
Iceland

A great adventure! The guides were so amazing. Particularly Anya.

Quality of Experience
Guides, Drivers and Staff
Sky Lagoon
Iceland

The blue Lagoon is better. The experience is the same.

Quality of Experience
Laugaras Lagoon
Iceland

Wild and beautiful. A true Icelandic experience.

Quality of Experience
This Lagoon is off the beaten path. On the day we were there courses were herded past. It was incredible.
Puffin watching tour at the Ingolfshofdi cape
Iceland

The puffin tour was hands down one of the best things!! The guide was super knowledgeable and third generation. They started as sheep farmers and now run these tours. Really cool tractor ride out to the island and fun walk up the black sand dune. Once up to the grassy part of the island you are not prepared for what you see! 100’s of puffin flying, building nests just hopping around. You can get so close to them they aren’t afraid of you unless you make fast movements. We were really lucky with the weather just a little rain to keep them close to home but not enough to send them into their nests. I HIGHLY RECOMMEND

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alicia Jean-Talon

AMAZING trip to Iceland thanks to Emanuela!
Iceland | Jun 14 - Jun 20, 2026

A
Alan S.
Ashburn, VA | Reviewed on Jun 22, 2026
My extended family just returned from a 7-day trip to Iceland that was organized by Emanuela Grieco at Arctic Travel Designer (through KimKim). We had a FANTASTIC time. I can't speak highly enough about Emanuela and her incredible work putting together our itinerary. She is awesome! We were a group of 10 people ranging from ages 13 to 80, so it wasn't easy finding the right mix of things to do and the right pace to do them at. But Emanuela handled it all while answering our endless... Read more

My extended family just returned from a 7-day trip to Iceland that was organized by Emanuela Grieco at Arctic Travel Designer (through KimKim). We had a FANTASTIC time. I can't speak highly enough about Emanuela and her incredible work putting together our itinerary. She is awesome!

We were a group of 10 people ranging from ages 13 to 80, so it wasn't easy finding the right mix of things to do and the right pace to do them at. But Emanuela handled it all while answering our endless questions with incredible patience and great insight. Among other things, we had a fantastic food tour in Reykjavik, a wonderful trip through the Golden Circle sights along the south coast, and an incredible trip to Sky Lagoon. We especially loved snowmobiling on a glacier and going on a Zodiac boat tour at Glacier Lagoon.

If you are thinking about traveling to Iceland, get in touch with Emanuela. She is a total gem and will not steer you wrong. (She hooked us up with Siggy at Iceland Everywhere Tours to take our family around via luxury bus for the week. I'd highly recommend him as well. You can find him at www.icelandeverywhere.is.)

Thank you, Emanuela!

Alan S.
Washington, D.C.

Local specialist: Emanuela Grieco

10th Anniversary Trip
Spain | Jun 11 - Jun 21, 2026

Bianca
Bianca L.
Atlanta, GA | Reviewed on Jun 22, 2026
We were so grateful to have found Kimkim when we were planning a trip to celebrate our 10-year wedding anniversary! Coraima was very responsive to our messages and helped us modify our itinerary MANY times until it was just what we wanted. We especially enjoyed our guided tours of the Royal Palace and the Prado, though our day trip to Toledo and the paella cooking class were highlights of the trip. All the guides were so knowledgeable and friendly! We also adored our wine tasting day in La... Read more

We were so grateful to have found Kimkim when we were planning a trip to celebrate our 10-year wedding anniversary! Coraima was very responsive to our messages and helped us modify our itinerary MANY times until it was just what we wanted. We especially enjoyed our guided tours of the Royal Palace and the Prado, though our day trip to Toledo and the paella cooking class were highlights of the trip. All the guides were so knowledgeable and friendly! We also adored our wine tasting day in La Rioja—truly such a gorgeous and enjoyable day. This trip was so special and it was nice to have so many of the details taken care of by Coraima and the Kimkim team. Our hotels in Madrid and Logroño were just right and located perfectly for our daily wanderings. The train from Madrid to Logroño was so convenient, as was the new app to keep track of our itinerary and bookings. The next time we travel, we will definitely use Kimkim again!

Hotel Reviews
Sercotel Calle Mayor (Logroño)
Logroño

This hotel was conveniently located and had great breakfast. The hotel is a bit impersonal and the beds were a little hard, but the rooms were spacious and quiet.

Authenticity & Character
Location
Very centrally located in old town Logroño
Staff
Cleanliness & Comfort
Room Mate Alba
Madrid

The hotel was conveniently located, the staff were all so friendly and helpful, and the beds were SO comfortable!

Authenticity & Character
Location
Conventionally located in El Centro
Staff
They were all amazing and friendly
Cleanliness & Comfort
Activity Reviews
Spend a Sunday like a local: Exploring El Rastro Market in Madrid
Spend a Sunday like a local: Exploring El Rastro Market in Madrid
Madrid

El Rastro is clearly a big part of Madrid’s weekly culture, but we were hoping to find more handmade items rather than the cheaply made items designed for tourists most stalls sold. It was still a pretty enjoyable experience though.

Quality of Experience
Short Prado Museum Visit with Skip-the-Line Ticket
Short Prado Museum Visit with Skip-the-Line Ticket
Madrid

Our guide was clearly very knowledgeable about art history and made her tour so engaging! The Prado is huge, so getting a snapshot of some of the most important works and art movements was so helpful—plus you can continue to wander the museum after the tour ends.

Quality of Experience
Guides, Drivers and Staff
Self-Guided Walk around the Historic Center
Self-Guided Walk around the Historic Center
Madrid

This activity was a nice way to kick off our trip and let us familiarize ourselves with Madrid and go at our own pace. It would have been nice to have more information about the background and history of the places we visited though—we ended up Googling this information because we love history and were so curious. An embedded map of all the locations would have been helpful too, though it was easy enough to navigate with Google Maps.

Quality of Experience
Local specialist: Coraima Yañez

Johannesburg/Safari/Cape Town
South Africa | Jun 12 - Jun 21, 2026

B
Bobby M.
Atlanta, GA, USA | Reviewed on Jun 22, 2026
Bianca planned a 10 day itinerary for me. We started in Johannesburg and visited the Apartheid Museum and Soweto. Our guide in Joburg was Tefo and he was excellent. We had lunch in Soweto and got to experience the vibrant cultures of Johannesburg. Tefo was knowledgeable, warm and kind. We then flew to Hoedspruit for a 3 day safari at the Kusudelwani Safari Lodge. This part of the itinerary really exceeded our expectations. Kusudelwani is the perfect combination of safari and relaxing... Read more

Bianca planned a 10 day itinerary for me. We started in Johannesburg and visited the Apartheid Museum and Soweto. Our guide in Joburg was Tefo and he was excellent. We had lunch in Soweto and got to experience the vibrant cultures of Johannesburg. Tefo was knowledgeable, warm and kind. We then flew to Hoedspruit for a 3 day safari at the Kusudelwani Safari Lodge. This part of the itinerary really exceeded our expectations. Kusudelwani is the perfect combination of safari and relaxing vacation. The staff and the accommodations delighted us and the safari experience was a bonus as we saw 4 of the Big 5. I highly recommend the Panorama Tour while you are there. We finished our itinerary in Cape Town where our guide Mansur showed us all Cape Town had to offer over a 4 day period. Mansur was knowledgeable about the Cape and its history. Our favorites while in Cape Town include The Wine Tours, Table Top Mountain, and our visit to see the African Penguins. We couldn't have planned this trip on our own. We are happy with the trip and felt like we got more than our money's worth.

Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Jun 22, 2026
Thank you so much for your wonderful review! 😊 It was an absolute pleasure planning your South African adventure, and I am delighted to hear that you enjoyed every part of the journey. I'm especially happy that Tefo and Mansur helped make your experience so memorable. They are both passionate about sharing their country, and I know they will be thrilled to hear your kind words. It is also fantastic to hear that Kusudalweni exceeded your expectations—it's such a special place, and seeing 4... Read more

Thank you so much for your wonderful review! 😊

It was an absolute pleasure planning your South African adventure, and I am delighted to hear that you enjoyed every part of the journey.

I'm especially happy that Tefo and Mansur helped make your experience so memorable. They are both passionate about sharing their country, and I know they will be thrilled to hear your kind words. It is also fantastic to hear that Kusudalweni exceeded your expectations—it's such a special place, and seeing 4 of the Big 5 is an incredible bonus!

Thank you for trusting me with your trip. Knowing that you felt the experience offered great value and that you were able to enjoy South Africa without the stress of planning everything yourself means a lot to me.

I hope the memories of Johannesburg, the safari, and beautiful Cape Town stay with you for many years to come. I would love to help you plan another African adventure in the future :)

Kenya Masai mara, Tanzania Serengeti, Rwanda gorilla trekking
Kenya | May 25 - Jun 6, 2026

Rajesh
Rajesh P.
Woodway, TX, USA | Reviewed on Jun 22, 2026
we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing... Read more

we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing experience.

Hotel Reviews
Tiloreza Volcanoes Ecolodge
Musanze

very friendly service, feels like home, they wash your shoes after you come back from trekking, food was amazing, they did bon fire at our request just for us that was very kind .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairview Hotel, Nairobi
Nairobi

they have restaurant 24 hours and they serve hot food anytime. location was very peaceful, convinent, safe and rooms are cleaned and comfortable. Staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coffee Tour in Ngorongoro
Coffee Tour in Ngorongoro
Ngorongoro
Local specialist: Melvin Mapetla

⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim...
Galapagos Islands | Jun 16 - Jun 20, 2026

Timothy
Timothy D.
Miami, FL | Reviewed on Jun 22, 2026
⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates:... Read more

⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience

As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates: Quito, Mashpi Lodge, and the Galápagos Islands.

Upon arrival to the Quito Airport, everything was seamless. Tony Sotomayor met us at the airport and orchestrated a flawless transition with luggage, customs, security, and access to the VIP Sala Lounge before our adventure began. Traveling with children can be challenging, but Paul thoughtfully arranged a private naturalist guide who met us at the Baltra airport and made the experience both effortless and enriching for our family.

The Galápagos portion aboard the Elite was nothing short of extraordinary. The crew was exceptionally accommodating to families with children and operated on our pace. Special recognition goes to Captain Marcelo for getting us safely to every destination, Roberto for delivering a true luxury experience as cruise director, Chef Angel and Bartender Romulo for keeping us wonderfully fed and refreshed, David for capturing incredible GoPro memories, Andreas for kayaking with our daughter Brynn, and of course our naturalist guide, Matthias the Magnificent, whose passion and expertise ensured we experienced every wildlife encounter the islands had to offer.

This journey was truly a once-in-a-lifetime experience—not only because of the incredible destinations and wildlife, but because of the remarkable people who made us feel at home every step of the way. We are forever grateful to Paul and the entire KimKim team for crafting such a seamless and unforgettable adventure.

Warmest regards,
Dr. Timothy, Joy & Brynn Davis

Hotel Review
M/C Elite

★★★★★ An Unforgettable Galápagos Experience Our family and friends recently enjoyed a truly once-in-a-lifetime journey aboard the Elite Galápagos Cruise, and we are forever grateful to the incredible crew who made us feel so at home. Traveling with children can be challenging, but everyone went above and beyond to accommodate our family and ensure that our children felt included in every adventure. Special thanks to Captain Marcelo for safely guiding us to every destination, Roberto, our outstanding Cruise Director, for delivering a first-class luxury experience, and Chef Angel and Bartender Romulo for keeping us exceptionally well fed and refreshed. Thank you to David for capturing and sharing amazing photos and GoPro memories, and to Andreas for making kayaking with Brynn such a special experience. And a very special thank you to Matthias the Magnificent, our naturalist guide, whose passion and expertise ensured that we experienced every incredible wildlife encounter the islands had to offer. The Galápagos themselves are extraordinary, but what made this trip unforgettable was the warmth, kindness, and service provided by the entire Elite crew. We will forever cherish the memories and are deeply grateful for making this journey so special. Warmest regards, Dr. Timothy, Joy & Brynn Davis

Authenticity & Character
The Elite combines elegant, intimate luxury with the spirit of the Galápagos, offering beautifully appointed suites, personalized service, gourmet cuisine, and a warm, family-like atmosphere that makes exploring these extraordinary islands feel both exclusive and authentic.
Location
We enjoyed incredible encounters with blue-footed boobies, Darwin’s finches, marine iguanas, and sea lions. One of the joys of the Galápagos is that every voyage offers new surprises, and we look forward to returning someday in hopes of adding penguins to our growing list of unforgettable wildlife sightings.
Staff
The Elite’s authenticity and character come from its exceptional crew, who make every guest feel like family while sharing the natural wonders of the Galápagos with warmth, expertise, and genuine Ecuadorian hospitality.
Cleanliness & Comfort
The Elite was impeccably clean and exceptionally comfortable, with spacious suites, thoughtful amenities, and meticulous attention to detail that made every moment onboard feel relaxing and luxurious.
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jun 22, 2026
Dear Tim, Joy, and Brynn, I'm so happy to hear that you had a wonderful time aboard the cruise and exploring the Galapagos alongside Carmen's family, as well as Joann and Michael. 🐢 It was truly a pleasure helping you discover and explore this unique destination. From the very beginning, planning this journey with you was easy and enjoyable, and I'm grateful for your kind words. I'll be sure to pass your feedback along to the cruise crew. Comments like yours mean a great deal and are... Read more

Dear Tim, Joy, and Brynn,

I'm so happy to hear that you had a wonderful time aboard the cruise and exploring the Galapagos alongside Carmen's family, as well as Joann and Michael. 🐢

It was truly a pleasure helping you discover and explore this unique destination. From the very beginning, planning this journey with you was easy and enjoyable, and I'm grateful for your kind words.

I'll be sure to pass your feedback along to the cruise crew. Comments like yours mean a great deal and are always appreciated by everyone involved in creating memorable experiences for our travelers.

I'm sure you'll cherish this adventure and the memories you made in the Galapagos for years to come.

Sending you my very best wishes! 🤗

Warmly,
Paul

Our magical trip to Croatia— thanks to Nikola!
Croatia | Jun 6 - Jun 15, 2026

Najia
Najia G.
San Jose, CA | Reviewed on Jun 22, 2026
Our family just returned from the most magical and unforgettable trip to Croatia, and we owe it all to Nikola and the incredible team he set up for us through Kimkim. Nikola planned the perfect itinerary for my 50th birthday, taking us from Zagreb to Zadar, the breathtaking Plitvice Lakes and Krka National Park, Split, Hvar, and finally Dubrovnik. Every destination was more beautiful than the last. Croatia is now my favorite country, and we genuinely did not want our vacation to... Read more

Our family just returned from the most magical and unforgettable trip to Croatia, and we owe it all to Nikola and the incredible team he set up for us through Kimkim.

Nikola planned the perfect itinerary for my 50th birthday, taking us from Zagreb to Zadar, the breathtaking Plitvice Lakes and Krka National Park, Split, Hvar, and finally Dubrovnik. Every destination was more beautiful than the last. Croatia is now my favorite country, and we genuinely did not want our vacation to end.

From the very beginning, Nikola was exceptional. He was always available to answer questions, whether by email or phone, and his communication throughout the entire process was outstanding. He was patient, kind, knowledgeable, and genuinely invested in making our trip special.

The Kimkim app made everything seamless. Having our daily itineraries at our fingertips and receiving Nikola’s nightly check-ins gave us so much peace of mind. Every tour guide and driver we met was friendly, professional, and incredibly helpful.

What made this experience so special was having a local expert who truly knows and loves their country. Nikola’s recommendations, attention to detail, and personal touch transformed our vacation into a once-in-a-lifetime experience.

I cannot say enough wonderful things about Nikola. We are so grateful for all the care and effort he put into planning this trip. If you’re considering a trip to Croatia—or anywhere Kimkim operates—I wholeheartedly recommend working with him.

Thank you, Nikola, for creating memories our family will cherish forever.

Local specialist: Nikola Vojvodić

Our trip was great. The itinerary was perfect...
Ireland | Jun 10 - Jun 20, 2026

S
Sherrie C.
Atlanta, GA | Reviewed on Jun 22, 2026
Our trip was great. The itinerary was perfect. And Rachel did a good job helping us customize it for our needs. The only items should be pointed out are two of the links in the app directed us to the wrong place for tours. One was the food tour in Kinsale and the other was the boat tour of the cliffs of Moher. Read more

Our trip was great. The itinerary was perfect. And Rachel did a good job helping us customize it for our needs. The only items should be pointed out are two of the links in the app directed us to the wrong place for tours. One was the food tour in Kinsale and the other was the boat tour of the cliffs of Moher.

Hotel Review
Cliff House Hotel
Ardmore
Location
Activity Reviews
Celtic Nights Music and Dance Show - with dinner optional
Celtic Nights Music and Dance Show - with dinner optional
Ireland
Quality of Experience
Guides, Drivers and Staff
Caherconnell Fort & Sheepdog Demonstrations - Private
Caherconnell Fort & Sheepdog Demonstrations - Private
Ireland
Quality of Experience
Guides, Drivers and Staff
Kinsale Private Walking Food Tour
Kinsale Private Walking Food Tour
Ireland

Awesome guide

Quality of Experience
Guides, Drivers and Staff
Local specialist: Rachel Long

AMAZING TRIP!
Australia | Jun 6 - Jun 20, 2026

Heath
Heath R.
Houston, TX | Reviewed on Jun 22, 2026

What a amazing trip that Vicky help put together. She was very helpful with date changes, tour changes, hotel changes and anything else I asked for. In the end she made it happen and the entire trip was a success.

Communication with KimKim was great.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 23, 2026

Thank you for the feedback Heath. I am so glad you both enjoyed your trip and it was all you hoped it would be
Wishing you many more travel adventures ahead.
All the Best
Vicky

Independent travelers needed a little help
Japan | Jun 10 - Jun 19, 2026

JR
JR L.
Salina, KS, USA | Reviewed on Jun 22, 2026
My wife and I are pretty independent travelers. We have done trips to all 50 US States and a few trips abroad by basic research and online bookings. So this year when we decided to travel further and we picked Japan, I thought it would be the same. It really wasn’t. I was having a difficult time knowing where to stay (Tokyo is very large) what things we needed to see, and the best way to travel to multiple cities within our budget. Also we were a little worried about the language... Read more

My wife and I are pretty independent travelers. We have done trips to all 50 US States and a few trips abroad by basic research and online bookings. So this year when we decided to travel further and we picked Japan, I thought it would be the same. It really wasn’t. I was having a difficult time knowing where to stay (Tokyo is very large) what things we needed to see, and the best way to travel to multiple cities within our budget. Also we were a little worried about the language barrier and finding our way around. We did not want to do a guided tour, we like working on our own timetable, but were worried about doing this on our own. After looking through several websites, came across KimKim and on a lark filled out some information. Before long, we were contacted by Carinta and through a basic survey on our interests and goals she came up with a really great vacation package. We had a video chat and fine tuned a few things, but were very happy with the plan! So our anticipation grew and we had our vacation all prepped and planned well in advance. A few weeks before our trip we received our Roadbook with all the specific information and links, along with some helpful cultural tips. Another video chat with Carinta to go over the points and answer any questions and we were ready to go!
The accommodations that she picked for us were all wonderful. The train travel between cities was all laid out very well. We only had one ticket issue with an experience (could not get the ticket link to come up) but a quick text and the issue was solved immediately. All of the locations that were suggested that we had no idea about but went to because of the suggestion were all fantastic . And because we weren’t in a group dynamic, we did a few things on a lark that we had a great time doing. She did provide us with an airport pickup and a half day guided tour, so we did have a little help navigating the public transport and finding our way around to start. That was super helpful, and not sure we would have been so bold with our travels ha we not had that initial help. The contact from KimKim on travel days was appreciated, and even though we didn’t have any huge issues or emergencies, the fact that we had a resource there was incredibly comforting. This was honestly a great experience from the start through the trip and I am so happy that we went with this company, and we are already thinking of our next adventure with a little more confidence knowing this company is here.

Hotel Reviews
Hotel Androoms Kyoto Shichijo
Kyoto

Great hotel super close to Kyoto Station. Nice neighborhood, very comfortable room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ryokan Aura Tachibana
Hakone

Our first stay at a Ryokan and it was incredible. The room was super spacious and comfortable, the private onsen was so relaxing, and the meals there were some of the greatest meals we have ever had.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the b asakusa
Tokyo

Very nice accommodation, super convenient location, staff was wonderful, nice breakfast buffet, had a great stay here.

Authenticity & Character
Location
Super close to transit, great food and sites nearby.
Staff
Cleanliness & Comfort
Activity Reviews
Hakone Free Pass (3 days)
Hakone

Great experiences, and not having to worry about individual ticketing is super nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Kabuki Theater
Experience Kabuki Theater
Tokyo

So intriguing! I have seen Kabuki before, but never at this level and environment. Fascinating experience.

Digital TeamLab Borderless Museum
Digital TeamLab Borderless Museum
Tokyo

So much fun we actually did another in Kyoto.

Quality of Experience
Visit Tokyo Skytree
Visit Tokyo Skytree
Tokyo
Quality of Experience
Sumo demonstration around a Japanese meal!
Sumo demonstration around a Japanese meal!
Japan

So much fun! And the meal was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Experience Ryokan
Experience Ryokan
Japan

Nothing we would have individually picked, but what a great time! Incredible vacation experience.

Quality of Experience
Guides, Drivers and Staff
Staff here went above and beyond all the time. Incredible hospitality.
Transport
Airport assistant premium Tokyo HND [8:00 - 20:00]
Tokyo

After 20 hours of plane travel, not sure how we would have found our hotel without this service. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Afternoon Tea Ceremony
Traditional Afternoon Tea Ceremony
Kyoto

Very interesting cultural experience.

Quality of Experience
Guides, Drivers and Staff
Goodbye Japan!
Goodbye Japan!
Japan

Having a private driver so we didn’t have to haul luggage through public transport was a super comforting way to end our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local Private Guide Half Day Tokyo
Local Private Guide Half Day Tokyo
Tokyo

Such a great way to get acquainted with the city. Learned a lot about the history of Tokyo while also getting a lot of tips about navigating such a vast space. Our guide, Charlotte, was tremendous.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carinta Rizki Yuniar
Carinta
Carinta Rizki Yuniar
Local specialist in Japan | Replied on Jun 23, 2026
Dear JR, Thank you so much for taking the time to share such a thoughtful and detailed review. I’m truly grateful to hear that your trip to Japan was such a positive experience and that the itinerary, accommodations, and on-the-ground support helped you travel comfortably and confidently. It means a lot to know that the balance between independent travel and having support when needed worked well for you. It was a real pleasure helping you plan this journey, and I’m especially happy that... Read more

Dear JR,

Thank you so much for taking the time to share such a thoughtful and detailed review.

I’m truly grateful to hear that your trip to Japan was such a positive experience and that the itinerary, accommodations, and on-the-ground support helped you travel comfortably and confidently. It means a lot to know that the balance between independent travel and having support when needed worked well for you.

It was a real pleasure helping you plan this journey, and I’m especially happy that you were able to discover places and experiences you might not have found on your own. I’m also glad the communication during your trip and the Roadbook were helpful and reassuring along the way.

Your kind words truly motivate me, and I’ll be sure to share your feedback with the wider team as well.

I look forward to helping you plan your next adventure one day.

Warm regards,
Carinta

Mouad made Morocco Magical
Morocco | Apr 1 - Apr 12, 2026

Natalie
Natalie M.
Newark, NJ | Reviewed on Jun 22, 2026
I traveled through Morocco as a solo female traveler, and from the moment I arrived in Casablanca, I knew this trip would be special because of my guide, Mouad. He greeted me at the airport with flowers and the biggest smile, and for the next 13 days we journeyed together across Morocco—from Casablanca and Rabat to Chefchaouen, Fes, the Sahara Desert, Marrakech, and countless beautiful places in between. What could have been an amazing trip became a truly magical experience because of... Read more

I traveled through Morocco as a solo female traveler, and from the moment I arrived in Casablanca, I knew this trip would be special because of my guide, Mouad.

He greeted me at the airport with flowers and the biggest smile, and for the next 13 days we journeyed together across Morocco—from Casablanca and Rabat to Chefchaouen, Fes, the Sahara Desert, Marrakech, and countless beautiful places in between. What could have been an amazing trip became a truly magical experience because of him.

Mouad went above and beyond every single day. He adjusted the itinerary when needed, introduced me to local experiences that weren’t on the original schedule, helped me find great shopping deals, recommended hidden gems, arranged excursions, and even took countless photos so I could fully enjoy the experience. During parts of the trip that were supposed to be self-guided, he generously spent extra time with me to make sure I got the most out of every destination.

What impressed me most was his passion for his country and his genuine kindness. Everywhere we went, he seemed to know everyone. He greeted people with warmth, happiness, and respect, and in return they welcomed him like family. Through him, I experienced the real Morocco—not just the sights, but the heart and soul of the country.

As a solo female traveler, feeling safe is incredibly important, and Mouad made me feel completely comfortable and secure from beginning to end. That sense of safety allowed me to relax, be present, and fully enjoy every moment of the journey. It made all the difference.

His positivity never faded, his smile never disappeared, and his enthusiasm was contagious. He is professional, knowledgeable, patient, thoughtful, and truly cares about the people he guides.

The entire 13-day trip was unforgettable, and much of that is thanks to Mouad. I arrived in Morocco with a guide waiting for me at the airport, and I left with memories that will last a lifetime—and a friend.

If you have the opportunity to travel with Mouad, consider yourself lucky. I cannot recommend him highly enough.

Hotel Reviews
Atlas Sky Airport
Nouaseur

Perfect location for my early flight in the morning. Comfortable bed and convenient shuttle. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Beautiful rooms, stunning, rooftop, breakfast, luxurious spa in the basement. I loved every second of staying here. Staff was exceptional and location was superb. Thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Excellent! One of my favorite hotels of all time!! Staff was incredibly warm and hospitable, I wish I could move in! Thank you for everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sahara Stars Luxury Camp
Merzouga

Excellent experience from the greeting to the dinner and entertainment music at night, absolutely perfect! The rooms in the tents are way more than glamping, they are luxury and comfortable and beautiful. Hope to visit again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le palais des cerisiers.
middelt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Al Andalous - Riad
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Laman
Chefchaouen

Excellent authentic beautiful hotel with stunning views!!! And delicious food!! Thank you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Nour Hotel
Tangier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Loved! Beautiful rooms and stunning courtyard! Stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Tangier
Guided Tour of Tangier
Tangier
Quality of Experience
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam & Spa Session 6 Pm at your Riad Accommodation .
Hammam & Spa Session 6 Pm at your Riad Accommodation .
Morocco

So wonderful! I wish I could do this every day

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Chefchaouen is absolutely beautiful! Mouad showed me all around the city, took countless photos of me in great spots, and accompanied me on a hike to a church for an incredible sunset. Thank you, Mouad, this experience was incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

A true highlight! To ride a camel in the Sahara desert at the sunset? How lucky I am to have had this experience. I was nervous at first, but the guides made me feel very safe and comfortable. I hope to go back one day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Monkey Trail (3M Squared Loop Trail)
The Monkey Trail (3M Squared Loop Trail)
Midelt

What an excellent hike! My guide was so knowledgeable and fun and prepared a delicious picnic of authentic Moroccan food and snack snacks for us. It was so wonderful to get out and see nature and also a ton of monkeys. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Dinner with a Local Family and Henna Party
Dinner with a Local Family and Henna Party
Fes

An absolute highlight of my trip! Thank you for welcoming me into your home and meeting your wonderful children. The home-cooked meal is absolutely delicious. Anyone that gets a chance to visit with your family in your home is truly lucky as this is a magical experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Volubilis
Guided Tour of Volubilis
Morocco

Excellent! I had no idea there was so much Roman history in Morocco, I learned so much on this tour. Thank you

Quality of Experience
Guides, Drivers and Staff
Transport
the Monkey Fingers Canyon loop Hike.
the Monkey Fingers Canyon loop Hike.
Boumalne Dades

Oh wow, I cannot say enough good things about my hike with my local guide. His name is escaping me at the moment, but he is a truly wonderful, knowledgeable, kind, adventurous, and fun character. Thank you so much for my time with you and for welcoming me into your home. I am truly grateful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Marrakech's Wonders: A Private Guided Tour
Exploring Marrakech's Wonders: A Private Guided Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

So fun! What a highlight to ride on a camel at sunset

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Midelt via High Atlas Mountains
Fes to Midelt via High Atlas Mountains
Morocco

Thank you, Mouad!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

The best day! Thank you so much

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening in Casablanca with your driver/guide.
Evening in Casablanca with your driver/guide.
Casablanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Excellent! My Tour Guide was so knowledgeable, friendly and passionate about her city and her job. She went above and beyond to show me a good time and I will always remember my time in robot. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jun 22, 2026
Hi Natalie,
Thank you so much for your heartfelt and thoughtful review. Your words mean a great deal to us, and I’m grateful that Mouad has played a part in making your journey memorable and magical.
It’s always my goal to ensure our guests feel welcome, safe, and fully immersed in the Moroccan experience. I’m delighted to hear that you felt comfortable and enjoyed every destination, from the vibrant cities to the quiet, hidden gems. Your openness and curiosity made every day an adventure,...
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Hi Natalie,
Thank you so much for your heartfelt and thoughtful review. Your words mean a great deal to us, and I’m grateful that Mouad has played a part in making your journey memorable and magical.
It’s always my goal to ensure our guests feel welcome, safe, and fully immersed in the Moroccan experience. I’m delighted to hear that you felt comfortable and enjoyed every destination, from the vibrant cities to the quiet, hidden gems. Your openness and curiosity made every day an adventure, and I appreciate the trust you placed in kimkim throughout your travels.
Thank you again for your kind recommendation. I wish you all the best in your future adventures.
Best,
Majid

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.