Kimkim Trip Reviews

4.8
Based on 20,666 ratings
Read 20,666 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Customized trip to Bordeaux, Sarlat, and Paris
France | May 30 - Jun 7, 2026

Ellen
Ellen H.
Chicago, IL | Reviewed on Jun 08, 2026
We are a family of 6 people from the US doing a family vacation - parents and 2 sons and their wives, so all adults. Most of us had been to Paris before but not to Bordeaux and Sarlat so it was great to see some new areas. We traveled between cities by train and we had private tours of sites around Bordeaux and Sarlat. First of all, I would highly recommend Audrey and Beau Voyage for anyone going to France. The itinerary was perfect, with a nice mix of activities that everyone could enjoy.... Read more

We are a family of 6 people from the US doing a family vacation - parents and 2 sons and their wives, so all adults. Most of us had been to Paris before but not to Bordeaux and Sarlat so it was great to see some new areas. We traveled between cities by train and we had private tours of sites around Bordeaux and Sarlat. First of all, I would highly recommend Audrey and Beau Voyage for anyone going to France. The itinerary was perfect, with a nice mix of activities that everyone could enjoy. The accommodations everywhere were excellent. We especially enjoyed Le Temps Retrouve in Sarlat. Frederic was so welcoming, kind and helpful and his house was perfect for us. He made our stay so special. It was just a short walk to the city center for dinners and exploring and we did have some excellent meals there! We also liked La Maisson Bor’deaux and L’Empire Paris. Both were very well located, clean and comfortable, and the staff were very helpful and pleasant. The trains worked out very well for our transportation and it was relaxing to travel that way. The train from Bordeaux to Sarlat was very busy but that was part of the adventure! Our tours were excellent. In Bordeaux, we enjoyed spending time with Gabriel. On our wine touring day around Saint Emilion, we visited 2 chateaus plus did a walking tour of Saint Emilion and another tasting there. We especially liked our tour of Chateau Fonroque. Very interesting and different from other wineries we have visited in the US. The tour to Arcachon was also very good. We all climbed the sand dune and enjoyed a glass of wine at the top. Then we took a boat tour with a lunch spread onboard that was incredible. We had enough time after the tour to get a coffee at a local cafe before continuing back to Bordeaux to catch the train to Sarlat. We did a cooking class with Bruno at O’Plaisar des Sens Restaurant in La Roque-Gegeac and it was excellent, complete with a visit to the market for shopping for fish and produce, and truffle hunting with Bruno and his dog. Such a unique and interesting experience! Very fun. Clara was very good for our 2 days of touring in Sarlat, although she seemed to be more a driver than a guide. The weather forecast for one of the days was for rain, so she was able to switch some things around so we did a little more on the first day and a little less on the rainy day. We did a boat ride in La Roque-Gageac and walking tour of the town. Then we went to Mirandes Castle, saw the bird show, and did the self-guided tour of the castle. On the rainy day, we visited Chateau Beynac and Chateau Castelnaud. We had a guided tour at Castelnaud which was good. Because of the rain, we did not get to Domme or the Gardens of Marqueyssac, but that was ok. We did appreciate the flexibility with Clara being able to change things around. It might have been nice to have a little more commentary from her as we drove around, but she was very pleasant and accommodating, so not a huge problem. We did enjoy having some free time in Sarlat as we went to the market and bought things to have a picnic lunch and we also had time to relax by the pool. In Paris, we did a boat tour on the Seine which is always a nice way to see the city. We all went to Notre Dame which is very crowded these days with so many people wanting to see the renovations. It is spectacular. I recommend getting advance reservations for this. It’s free on the official Notre Dame website. The walk-up line on a Saturday morning was huge and although I have no idea how long people were waiting, it was nice that we could just walk right in. Even though it takes a bit of planning and was slightly inconvenient to book in advance, it was well worth it in my opinion. In general, for a group our size (6), I was glad that we had made all of our dining reservations in advance. We had contacted some of the restaurants directly, and in Sarlat, Frederic was kind enough to make recommendations and advance reservations for us. Given that most of the restaurants were quite small, I think it would have been difficult to turn up without reservations. I don’t know if Kimkim makes dining reservations but we had good success by contacting restaurants directly or by emailing the hotels and asking for their assistance. I didn’t love everything about the Kimkim app. It was convenient to have all of our tickets and vouchers in one place so that part is nice. Having the itinerary on the app is nice too, although we did some customized things on our tours and the app didn’t seem to be able to keep up with that. For the most part it was correct, but for example, the tour description of Arcachon Bay was nothing like what we actually did. So there were a few little glitches like that. The other thing that I didn’t love was the “Trip Chat”. It was fine to communicate with Audrey this way; however, once I invited my family members to view the trip, they all became part of the trip chat. Since I was planning the trip with Audrey, it didn’t seem necessary to include everyone in every communication, as it often meant everyone’s phone dinging in the middle of the night due to the time difference with France. Maybe it would be good to have the option of including others in the chat part of the app. Overall, this is a minor complaint. Our trip to France was fantastic and I don’t think there was anything about the itinerary we would change. I would not hesitate to use kimkim again for booking a trip. I really liked being connected to a local tour operator who is so knowledgeable about the area and could help us put together a wonderful itinerary that we all enjoyed. Thank you for everything!

Hotel Reviews
L'Empire
Paris

L’Empire is a very nice hotel and a superb location, near Notre Dame, the Louvre, and the Latin Quarter. Rooms are clean and comfortable. Nice bathroom and shower. Staff is friendly and helpful. Breakfast is nice with a good selection of cold items - breads, meats, cheeses, yogurts, and fruit, along with a few cooked items.

Authenticity & Character
Clean and comfortable.
Location
An easy walk to many sites and a metro stop.
Staff
Helpful and friendly.
Cleanliness & Comfort
Beds very comfortable.
Le Temps Retrouvé B&B
Sarlat-la-Caneda

Le Temps Retrouve is exquisite and was the perfect place for our family to stay. Frederic is so lovely and accommodating. He made sure that every detail of our stay was perfect. The rooms are comfortable and clean, with fresh flowers, fruit and drinks provided. There was plenty of space for us to gather and relax, including the beautiful pool. The breakfast each morning was amazing. I cannot say enough good things about this B&B. We would love to make a return visit.

Authenticity & Character
Every detail is amazing.
Location
An easy walk to the city center of Sarlat.
Staff
Frederic was so helpful and even made all of our dining reservations. Olia (the dog) is so sweet and friendly. We loved having her around.
Cleanliness & Comfort
Rooms are fresh and comfortable, impeccably decorated.
La Maison Bord'eaux
Bordeaux

La Maison Bor’deaux was a wonderful hotel to start our trip. It is well-located and an easy walk to sites and restaurants. Staff were very pleasant and helpful. Rooms were clean and comfortable. Breakfast was very good with many cold options - breads, meats, cheeses, yogurts, and fruit, plus an option for getting cooked items.

Authenticity & Character
It’s a very nice upscale hotel.
Location
Staff
Staff were pleasant and helpful.
Cleanliness & Comfort
Beds were comfortable. Nice shower.
Local specialist: Audrey Benezech

Great trip!!
Morocco | May 24 - Jun 6, 2026

Kevin
Kevin D.
Canada | Reviewed on Jun 08, 2026

Thanks so much to Majid for his patience in helping us create a fantastic trip and itinerary.

Special thanks and appreciation for Khalid, who was super fantastic! He always had a smile, was super helpful and insightful about local culture and history, provided great insights everywhere we went and ensured a fantastic experience for us. He was invaluable and helped to really make the experience special and unforgettable.

Local specialist: Majid Mrabti

Peru
Peru | May 23 - May 30, 2026

NICOLE
NICOLE R.
Waldorf, MD | Reviewed on Jun 08, 2026

Our trip to Peru was our third trip with kimkim and it could not have been better! The guides, excursions, hotels, etc. were wonderful. Our guides Martin, Diego, and Wilson were kind and knowledgeable and felt like friends. My husband had stomach trouble on the trip and within an hour of notifying our guide Diego in the Sacred Valley he came to our hotel with medicine and rearranged our schedule the following day so as not to miss anything. Thank you kimkim for another amazing trip!!

Local specialist: Anne Godoy

Amazing adventure with teenagers in CR
Costa Rica | May 27 - Jun 6, 2026

Michaela
Michaela S.
Atlanta, GA | Reviewed on Jun 08, 2026
Graduation trip for a family of 5, of which 3 are active teenagers/college students. We were looking for adventures and sure got it - Holden and the team picked lots of activities with a good balance of adrenaline and balance in nature for 10 days. The hotels were just our cup of tea, local comfort with rooms beautifully nested in the rainforests, yet safe from insects (which was a big stipulation for the mom, no visibly present arachnids - the hotels even mentioned that they did a special... Read more

Graduation trip for a family of 5, of which 3 are active teenagers/college students. We were looking for adventures and sure got it - Holden and the team picked lots of activities with a good balance of adrenaline and balance in nature for 10 days. The hotels were just our cup of tea, local comfort with rooms beautifully nested in the rainforests, yet safe from insects (which was a big stipulation for the mom, no visibly present arachnids - the hotels even mentioned that they did a special swipe daily). Holden and Serendipity were very accommodating to our changes and questions throughout the planning and exploration of the itinerary. All the guides were fantastic - be it Mauricio for awesome animal spotting, Bryan for rafting, Andres with AMAZING passion and knowledge of the cloud forest, or William and Gordie making me feel comfortable diving into a perceived abyss called waterfall repelling - drivers on time, service in hotels top-notch. Adrian even sent the forgotten airpods from one hotel to another, which was extra appreciated.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 08, 2026

Thank you Michalea! I'm very happy to hear that you had a wonderful trip!

I know you will be talking about the waterfall rappeling tour for years to come! Thank you also for mentioning your guides by name. They deserve all the credit for the on-the-ground success of your trip.

Thank you
Holden Ketchum
Serendipity Adventures

Great personal and flexible travel planning service.
Ireland | May 26 - Jun 1, 2026

Mike
Mike M.
Kansas City, MO | Reviewed on Jun 08, 2026
Adrian did a great job listening to my ideas, and he built an excellent itinerary for my trip to Ireland and the Isle of Man TT with my son. He took feedback and made tweaks before and during the trip. In Limerick, we asked our local driver for restaurant and pub suggestions. Lo and behold, the places were already on our list from Adrian and Kimkim. The mobile app was great, with daily narratives and tickets/passes easy to find and use. Highly recommended. We had a great time! Read more

Adrian did a great job listening to my ideas, and he built an excellent itinerary for my trip to Ireland and the Isle of Man TT with my son. He took feedback and made tweaks before and during the trip. In Limerick, we asked our local driver for restaurant and pub suggestions. Lo and behold, the places were already on our list from Adrian and Kimkim.

The mobile app was great, with daily narratives and tickets/passes easy to find and use.

Highly recommended. We had a great time!

Hotel Review
The Galmont Hotel & Spa
Galway

Great location, great service, large breakfast buffet. Was nice to find ice and water machines on every floor. Walked to some excellent restaurants. Go to The Dough Bros pizza in Galway. Excellent.

Location
Local specialist: Adrian Murphy

From The Reformation to The Sound of MusicM...
Germany | Apr 13 - Apr 26, 2026

N
Noah G.
Ashburn, VA | Reviewed on Jun 08, 2026
From The Reformation to The Sound of Music My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint... Read more

From The Reformation to The Sound of Music

My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint towns like Wittenberg, Erfurt, and Rothenburg ob der Tauber. No matter where we were on our trip, we knew we could trust the local knowledge provided by our KimKim app.

Our visit to Wittenberg was a highlight, especially our tour with Mathias. He is very knowledgeable and enthusiastically shared each story from Martin Luther's life. As a member of the local church — the very one where Luther preached during his time there — Mathias provided us with a private tour. It was clear he loves his town and is proud of its history.

We had wonderful meals, especially in Rothenburg and Salzburg. Lots and lots of great beer was consumed. One can never go wrong ordering a helles at the local beer hall.

My wife and I thoroughly enjoyed our 'Sound of Music' bike tour with guide Chloe. It gave us an up-close experience of Salzburg, revealing its beauty. After the tour, we both agreed that Salzburg is the most incredible place we've ever visited. It combines a charming small-town atmosphere with lots of activities.

We highly recommend this service and will definitely use KimKim for our next trip abroad.

With Love,
Savannah and Noah Glover

Local specialist: Lucie Dupuis

Amazing trip because of KimKim
Italy | Jun 1 - Jun 4, 2026

Jessica
Jessica H.
Newark, NJ | Reviewed on Jun 08, 2026
Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was... Read more

Everything with KimKim from start to finish was fantastic! From the first time I posed my ideas to the actual execution of the trip, I felt heard and supported. They planned the perfect out-of-the-way three day excursion to Cefalu and Cerda (my grandfather's birthplace) before we transferred to Taormina. Not too many people choose Cerda as a destination, so KimKim arranged for a hotel in Cefalu and tours in the city/surrounding area. We took a sunset boat cruise with Sealand Tours which was fantastic because of the captain and his wife; they were so welcoming and fun! We went to meet a manna producer on the top of a mountain which we all loved WAY more than we expected! We had no idea what manna was or why it was a notable stop, but all of that changed once we met Mario. Madonie Explorers did a great job joining with Sealand and Mario. Storywalkingtours was our in-country contact and they answered every question and request in a timely manner and gave us an overview of each day the night before, which was so helpful.

I can't say enough positive things about our experience because of everyone involved in planning it. I 100% recommend everyone I just mentioned for top-notch planning and communication.

Hotel Review
Hotel Sunset
Cefalù

This hotel is not only at a perfect location right down the street from all of the restaurants and bars, but it was a little oasis on its own. The rooms are a bit smaller than we are used to in America; however it was very comfortable, clean, and well-appointed. Everyone on the staff was pleasant and eager to help us. They were also very patient with our broken Italian! There are multiple outdoor areas for lounging, there is a rooftop bar with an infinity-edge pool overlooking downtown Cefalu, and live piano music in the lobby a few nights a week. The beach is literally across the street, it's in a quiet location, and is a five-minute walk to the start of the bars and restaurants.

Authenticity & Character
So many areas to sit and enjoy the view of Cefalu and the sea
Location
Perfect distance if you want easy access to downtown, but a place to escape the noise at night.
Staff
They were helpful and kind
Cleanliness & Comfort
Very clean!
Activity Reviews
Meet a "Manna" producer and discover an ancient tradition
Meet a "Manna" producer and discover an ancient tradition
Italy

We had NO IDEA what to expect here, but were blown away by what we saw. Mario is on of 18 manna producers left in the world and learning about the process on the top of a mountain was a once-in-a-lifetime experience. Once we got to the top, we saw his "office" which is a collection of ash trees (manna sap) olive trees, and almond trees. We learned about his ability to graph various trees and his deep knowledge of manna harvesting. Even though the manna was not being harvested when we visited, we got to try some from the season before!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Driver at disposal
Private Driver at disposal
Italy

Every driver was attentive and professional!

Quality of Experience
Guides, Drivers and Staff
Professionally dressed, always offered water, there were phone chargers in the back seats
Transport
Clean, large, beautiful rides each time
Private Sunset Boat Ride in Cefalù
Private Sunset Boat Ride in Cefalù
Italy

This was one of our favorite activities of the trip! Captain Alex and his wife Melinda (ex-pat from Indiana) were so friendly, welcoming, and fun! As we went along the coast of Cefalu, Melinda gave us some of the history, pointed out landmarks, and gave us some of the inside scoop on the real estate and hotels. As we anchored for the sunset, they brought out food and drinks for aperitivo with a perfectly-paired playlist. We waved goodbye to the sun as it set on the horizon and got to see Cefalu in a whole new light on the way back.

Quality of Experience
Didn't know what to expect and loved it!
Guides, Drivers and Staff
Fun and knowledgeable. I felt safe the whole time and learned a lot
Transport
Smooth, slow ride which is perfect for people who might not like being on the water.
Local specialist: Jessica Proietti

Jersulem
Israel | Jun 4 - Jun 5, 2026

B
Becky L.
Chicago, IL | Reviewed on Jun 08, 2026

We throughly enjoyed our tour of Jerusalem. Our guide, Elias, was phenomenal. He was extremely knowledgable about the the long and complex history of the region and the specific sites and conveyed the information in an engaging and nuanced manner. Elias went above and beyond taking us to his favorite snack shops. He knows seemingly everyone in Jersulem and was able to get us into areas other tourists may not be able to access. Elias even help us manage the difficulties with our rental appartment. We will definatlet seek out Elias to be our guide anytime we return to Israel.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Jun 08, 2026

Hello Becky, thank you for your nice words.
Our team is always the best of the best, to satisfy our dear guests :)
Be sure that you have friends over here, at your service anytime.
Cheers.
Sam

Amazing Trip to Turkey “the new cool place”
Turkey | Jun 1 - Jun 7, 2026

Len
Len A.
United Kingdom | Reviewed on Jun 08, 2026

Turkey is working to make the country a welcoming place for tourists. Kim Kim asked if as a couple what we wanted to do. They were responsive to changes we requested as we jointly planned this 7 day trip. The cost was reasonable and highly personalized. Our guides were flexible, well educated about Turkey, with adjusting scheduled activities and daily itinerary. That meant a lot to us both. Could not have been a better trip!

Local specialist: Berat Ornek

Third trip using kimkim - first trip to Vietnam!
Vietnam | May 15 - May 24, 2026

D
Debra U.
Chicago, IL | Reviewed on Jun 08, 2026
This is my third time using kimkim. I've been happy with each experience. I was originally planning to visit Vietnam (Hoi An and Hanoi) in November 2025. I was connected with Lucy who put together a great itinerary for me in the limited amount of time I had. We made a few changes to match my interests…and then I cancelled fairly last minute for work related reasons. This ended up being a blessing as Hoi An had some bad flooding around that time, which Lucy had warned me about (and I... Read more

This is my third time using kimkim. I've been happy with each experience.

I was originally planning to visit Vietnam (Hoi An and Hanoi) in November 2025. I was connected with Lucy who put together a great itinerary for me in the limited amount of time I had. We made a few changes to match my interests…and then I cancelled fairly last minute for work related reasons. This ended up being a blessing as Hoi An had some bad flooding around that time, which Lucy had warned me about (and I basically disregarded - so you should always listen to your TA because they know what they are talking about!)

Kimkim makes it easy to reschedule and I moved my trip to May 2026. I was able to add on dates and make additional tweaks to my itinerary. As my travel date came closer, she made sure I had my visa and all other travel information needed. Lucy also checked up on me throughout the trip and made sure I was doing okay.

I like to travel alone and heard that Vietnam was a safe place for a solo female traveler. I otherwise didn't know what to expect visiting the country. The guides I had helped make me feel comfortable and provided a great education about the country. Specifically, my primary guide in Hoi An was Huan who took me to My Son Sanctuary as well as a tour of Hoi An's Old Town. He was very informative and was also very accommodating of my slow pace. I also had guide Chay in Hoi An, who was flexible in changing my scheduled tour for that day. In Hanoi, Trung took me to a village in Ba Vi Hill area where I met several fascinating people. Finally, I had guide Quoc in Pu Luong, whom everyone we passed in the villages seemed to know! I finished my trip with a two night cruise in the Ha Long Bay. Every day was one great experience after another - from the lanterns in Hoi An to the tiered rice fields to the iconic limestone rocks reaching up from beneath the water. And all these great experiences were made more memorable by the welcoming people I met. A truly great trip!

I loved all of my hotels. However, my Hoi An hotel was between the Old Town and the beach. I would recommend that if you want to be closer to Old Town, that you should mention that when planning. I used Grab and the cost to Old Town was minimal and didn't take that long.

Local specialist: Lucy Do

An Unforgettable and Seamless Journey Through Japan
Japan | May 23 - Jun 6, 2026

Keimy
Keimy S.
Newark, NJ | Reviewed on Jun 08, 2026
Our 15-day trip to Japan was incredible, and Marii made the entire planning process easy and stress-free. She provided great suggestions that we incorporated into our itinerary, and we loved how the trip included a little bit of everything—from traditional cultural experiences to modern attractions. The tours were fantastic and gave us a well-rounded experience of Japan. Highlights included a tea ceremony, a food tour, and exploring different regions and aspects of Japanese culture. We... Read more

Our 15-day trip to Japan was incredible, and Marii made the entire planning process easy and stress-free. She provided great suggestions that we incorporated into our itinerary, and we loved how the trip included a little bit of everything—from traditional cultural experiences to modern attractions.

The tours were fantastic and gave us a well-rounded experience of Japan. Highlights included a tea ceremony, a food tour, and exploring different regions and aspects of Japanese culture. We also appreciated having free time built into the itinerary, along with Marii's excellent recommendations for places to visit, restaurants to try, and activities to enjoy on our own.

I would also like to recognize the wonderful guides we had throughout our trip. Every guide was knowledgeable, engaging, and welcoming. They made us feel comfortable from the start and helped create memorable experiences in each destination.

One of the highlights of our trip was our tour of Hakone and Mt. Fuji with Masashige. He took us to several beautiful viewpoints to see Mt. Fuji and shared fascinating information along the way. Seeing Mt. Fuji from these locations was truly unforgettable and one of the biggest highlights of our trip.

We were also pleasantly surprised by Kanazawa and Hiroshima. These destinations offered a different pace and were less crowded, allowing us to experience another side of Japan. Yoshiko, our guide in Kanazawa, and Lisa, our guide in Hiroshima, made these tours especially meaningful through their knowledge, storytelling, and passion for the local history and culture.

Another guide who left a lasting impression was Moeka during our Kyoto Arashiyama Bamboo Forest and Garden Tour. She had such wonderful energy and thoughtfully took us to quieter locations before visiting the bamboo forest. One of the most memorable parts of the tour was learning traditional calligraphy. She wrote our names in Katakana and guided us as we practiced writing them ourselves. It was a relaxing, unique, and unforgettable experience.

Hakone also deserves a special mention. The scenery was absolutely beautiful, and being surrounded by mountains and nature was the perfect way to slow down, disconnect, and appreciate Japan's natural beauty. It quickly became one of our favorite places on the trip.

All hotel, transportation, and activity information was easy to access. We experienced a couple of minor issues with Shinkansen tickets and a chopstick-making reservation, but Marii and her team responded immediately and resolved everything quickly. Their communication throughout the trip was excellent, including helpful reminders and detailed instructions before each tour, which made navigating Japan much easier.

Everyone we worked with was kind, knowledgeable, and professional. It was clear that a lot of care and attention went into planning our trip. Thanks to Marii and her team, our trip was smooth, well-organized, and truly unforgettable. We enjoyed every minute of it and highly recommend Marii and her team to anyone planning a trip to Japan.

Hotel Reviews
Shizutetsu Hotel Prezio Kyoto-Shijo

Clean and friendly staff. This is a busy area so forwarding your luggage might take longer than usual on some days. The staff was very attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kanazawa
Kanazawa

Loved this hotel and its amenities, specifically the public bath. Staff was kind and very helpful when forwarding our luggage to our next location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
karaksa hotel colors Tokyo Yaesu

Friendly and helpful staff. Very clean and breakfast was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marii McDonald

Nice experience!
Italy | May 28 - Jun 3, 2026

M
Mary M.
Chicago, IL | Reviewed on Jun 07, 2026
We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or... Read more

We had a very flexible itinerary with one pre-arranged event and it worked out really well for us as we could adjust as we needed to to fit our schedule and energy level (after having just come off an organized tour). Rita did a great job putting it all together. We didn't get to stay in one hotel location but the team was proactive in quickly getting us another accommodation before our arrival. We were especially appreciative of having contacts while we traveled to address things or answer questions if needed. We were also very appreciative of parking suggestions and mapped locations for the towns we visited.

Activity Review
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Puglia’s Liquid Gold: Olive Oil Experience and Lunch at a Historic Masseria
Italy

Beautiful location and knowledgeable employee who gave us some good understanding of the olive trees. The olive oil tasting and lunch were very nice.

Local specialist: Rita Pagano

Adam was fantastic to work with!
Spain | May 17 - May 31, 2026

David
David G.
Stamford, CT, USA | Reviewed on Jun 07, 2026
Adam was fantastic to work with in developing our itinerary, and Adam was in contact throughout the trip to ensure we were supported. The trip was spectacularly memorable. Such a great balance of planned and free time that we were hoping for. This is the second time we’ve used kimkim, and we will use them again! Read more

Adam was fantastic to work with in developing our itinerary, and Adam was in contact throughout the trip to ensure we were supported. The trip was spectacularly memorable. Such a great balance of planned and free time that we were hoping for. This is the second time we’ve used kimkim, and we will use them again!

Hotel Reviews
Las Casas de la Judería
Seville

The hotel was in a great location.

Authenticity & Character
A bit awkward to get around. The piano bar player didn’t seem to play that much. The pool was handy on a very hot day.
Location
Great location for walking to the heart of Sevilla.
Staff
The staff were very attentive.
Cleanliness & Comfort
The rooms were graciously sized.
Hotel Alhambra Palace
Granada

The grand dame hotel of Granada!

Authenticity & Character
Location
Perfect to walk the park and to get to Alhambra.
Staff
Super friendly
Cleanliness & Comfort
CoolRooms Palacio de Atocha
Madrid

Loved this hotel! I wish we were staying longer.

Authenticity & Character
Beautiful room and rear courtyard with dining.
Location
Easy to watch places.
Staff
Super friendly.
Cleanliness & Comfort
Excellent cleanliness
Activity Reviews
Private La Alpujarra Villages Day Trip
Private La Alpujarra Villages Day Trip
Granada

Fascinating history of this region! Loved this day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada
Quality of Experience
Guides, Drivers and Staff
Private Cádiz & Jerez Day Trip with Sherry Tasting
Private Cádiz & Jerez Day Trip with Sherry Tasting
Seville

This was an awesome tour of Bodega Lustau! So delicious and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Visit to Seville's Cathedral & Alcázar
Private Visit to Seville's Cathedral & Alcázar
Seville
Quality of Experience
Guides, Drivers and Staff
Private Flamenco, City & Tapas Experience
Private Flamenco, City & Tapas Experience
Seville

Great history of Flamenco and an awesome show.

Quality of Experience
Guides, Drivers and Staff
Historic Landmarks Walk
Historic Landmarks Walk
Seville
Quality of Experience
Guides, Drivers and Staff
Local specialist: Adam Gomez

Fantastic Scandinavian Adventure!
Norway | May 20 - Jun 5, 2026

Russ
Russ K.
Santa Ana, CA | Reviewed on Jun 07, 2026
From the beginning of our planning stages, Krista was amazing. We had a broad idea of what we wanted to do and where we wanted to go, which of course was probably a bit grand for our available time, and budget. Krista was great in helping us to navigate what we could reasonably get in and do in the time alloted. During our trip, we ran into a few issues that needed to be addressed, and the customer service team took care of all of them! I would not hesitate to recommend Krista and NORD/KimKim... Read more

From the beginning of our planning stages, Krista was amazing. We had a broad idea of what we wanted to do and where we wanted to go, which of course was probably a bit grand for our available time, and budget. Krista was great in helping us to navigate what we could reasonably get in and do in the time alloted. During our trip, we ran into a few issues that needed to be addressed, and the customer service team took care of all of them! I would not hesitate to recommend Krista and NORD/KimKim for anyone wanting to visit Scandinavia!

Hotel Reviews
Heimly Pensjonat
Flåm

Great small boutique hotel just a 10 minute walk from the center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Perfect location right across the street from the fish market and Brygenn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Ålesund
Ålesund

Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Utsikten
Geiranger

This is an amazing hotel with unprecedented views...but you MUST have a car to stay here. Too far away and a steep walk to town, with no or limited taxi service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lilla Rådmannen
Stockholm

Now called the Corner Hotel, it's a little far away from the center of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Viking Line overnight cruise
Stockholm

Loved this overnight cruise across the Baltic and into the Stockholm Archipelago!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Upgraded Superior Room was a necessity, and was great!
St.Barbara
Tallinn

Great hotel just outside the old town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Grand Central Helsinki
Helsinki

Great hotel in a great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food & Culture Walk
Food & Culture Walk
Bergen
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger
Food & Beer Walk
Food & Beer Walk
Oslo
Walking Tour Stockholm
Walking Tour Stockholm
Stockholm

Guide didn’t show up

Estonian Food Tour
Estonian Food Tour
Tallinn

Guide didn’t show up.

Copenhagen: A Food Tour of Past & Present
Copenhagen: A Food Tour of Past & Present
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Local specialist: Krista Muuk

Fantastic family adventure to Northern Vietnam and Thailand
Vietnam | May 22 - Jun 1, 2026

Jen
Jen F.
San Jose, CA | Reviewed on Jun 07, 2026
Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!! Read more

Long curated an incredible itinerary to Vietnam and Thailand for our family of 5. Every schedule pick up was on time, guides were great and all bookings were smooth and problem free. We will recommend Long at Realistic Asia to any friends traveling to Asia in the future. Thank you for everything!!

Activity Reviews
Half Day tour to Elephant Jungle Sanctuary
Half Day tour to Elephant Jungle Sanctuary
Phuket

Incredible!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Ba Vi Eco Tour - Visit the Countryside of Hanoi
Ba Vi Eco Tour - Visit the Countryside of Hanoi
Hanoi

Our countryside visit was extremely intimate and memorable. Both hosts were so kind and gracious. Our guide Dung was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Jun 08, 2026

Dear Jennifer,

Thank you so much for taking your time to share your experience about the previous trip to Vietnam and Thailand.

I'm truly delighted to know that you had a wonderful experience in Vietnam. It was my pleasure to assist with your trip, and your kind words mean a lot to me and my team.

We sincerely hope to have the opportunity to welcome you back to Southeast Asia again in the near future for more unforgettable experiences.

Wishing you all the best and many more amazing journeys ahead.

Best regards,
Long

Terrific Kimkim team
Spain | Apr 9 - Apr 29, 2026

Connie
Connie L.
Newark, NJ | Reviewed on Jun 07, 2026

My KimKim team in Spain — Alfonso & Uhaina — could not have been better. Immediately responsive to any and every question or need that I had. I was ill in Sevilla for several days. They coordinated with my hotel staff to ensure I had all the care and attention I needed. Being sick in a foreign land is uncomfortable to say the least. The help and reassurance they provided was invaluable. When my plans changed because of the illness, they rearranged everything with professionalism and kindness. I cannot recommend KimKim more highly. I will use KimKim for every trip f rom now on.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 08, 2026

Dear Connie.
Yes, it was a shame that you couldn´t enjoy all your activities because of your health problems, but I think that other kinds of human values appeared during those days.
Take care & see you again!

Bucket list trip that fulfilled heart and soul
Norway | May 24 - Jun 1, 2026

Karen
Karen M.
Newark, NJ | Reviewed on Jun 07, 2026
Katie was very easy to work with and extremely knowledgeable about the areas we were visiting. We had a fantastic time and the guides we interacted with both did a very good job. Aspan, our driver, was very knowledgeable about the area and took us on a beautiful scenic drive along the edges of the fjords and to many scenic waterfalls and other spots. We also really enjoyed our day with Elin, she is a sweetheart and made sure that we were all having a great time and she was full of fun stories... Read more

Katie was very easy to work with and extremely knowledgeable about the areas we were visiting. We had a fantastic time and the guides we interacted with both did a very good job. Aspan, our driver, was very knowledgeable about the area and took us on a beautiful scenic drive along the edges of the fjords and to many scenic waterfalls and other spots. We also really enjoyed our day with Elin, she is a sweetheart and made sure that we were all having a great time and she was full of fun stories and knowledge as well. The only “glitch“ was on the morning that it was pouring rain and we decided to not go on the guided E bike tour. As Katie was on her maternity leave we were working with Tom and that communication wasn’t as fluid. I assumed we would be refunded the money we paid for the tour but Tom said we had to cancel within 72 hours but I do not believe that any bike tours took place that morning due to the heavy rain so it was probably cancelled by the company anyways. We asked for a couple of other options to do that morning and one of the options he gave us was closed and the other one was an outdoor museum. But we figured out a fun activity for that morning, regardless. At the last minute, I wanted to have the experience to ride a Norwegian fjord horse and asked the kimkim team if they could arrange for that at a farm, Øvre-Eide Gård. I was told by kimkim they had nothing available, but when I emailed them they were able to accommodate us, and it was one of the highlights of our trip! Overall, we had a phenomenal time in Norway and are looking forward to hopefully being able to go back in the future. This was a bucket list trip for me and it fulfilled my heart, as well as my soul to visit the land of my ancestors!

Hotel Reviews
Thon Hotel Opera
Oslo

A beautiful hotel with wonderful staff. The balcony overlooking the harbor was great and the breakfast buffet was amazing. Just like the other two hotels, the lack of air-conditioning was a bit of a problem for us. We would highly suggest that the hotels install ceiling fans or fans for those of us who like to sleep in cooler rooms. We had to sleep with all the windows open, and it was a bit noisy since it was right in the hub of the downtown activities. But the location was great with lots of walking activities nearby, and easy access to public transportation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vangsgaarden Gjestgiveri
Aurland

The view of the fjord from our room was spectacular. We were not expecting the dock to be right in front of our room, though, and sometimes made it a little awkward when people were out on the dock looking into our room. The room was absolutely beautifully appointed, but the only thing it was lacking was a place to put our luggage. Due to lack of air-conditioning the room did get a bit warm so I would suggest a fan or a ceiling fan.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

The room was very comfortable and spacious. Although it got very hot due to lack of air-conditioning. The bathroom did not have an electrical plug so that made getting ready in the morning a bit tricky. Even though it was right next to the train station the noise was not really a problem. We ate dinner in the restaurant on the first night and we’re not overly impressed, but it’s a fantastic location, and they have an amazing breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waterfall Hike & Stegastein Viewpoint
Waterfall Hike & Stegastein Viewpoint
Norway

Our guide, Elin, is who made the day as amazing as it was. The drive up to the viewpoint was windy and twisty but once we got there, it was amazing. And I am very glad that we got there first thing in the morning as it got very crowded and when we arrived, we were the only ones there. The waterfall hike was fine, it really wasn’t a hike that we needed a “guide“ for, but what made it so fun was Elin’s enthusiasm and fun stories.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

Another amazing day out on the fjords. Again, spectacular views, and this time it was not pouring rain so we were able to enjoy without getting soaking wet, although it was a bit chilly.

Quality of Experience
Guides, Drivers and Staff
Transport
Mostraumen Fjord Cruise from Bergen
Mostraumen Fjord Cruise from Bergen
Bergen

This was amazing! Even though it was raining and very cold, it was well worth it. One of the highlights of our trip!

Quality of Experience
Guides, Drivers and Staff
Oh
Transport
Guided Bike Tour: See the City Like a Local
Guided Bike Tour: See the City Like a Local
Bergen

We did not go on this activity as it was pouring rain that morning. We contacted Tom and he said that we could not be refunded our money for the tour as we did not cancel 72 hours in advance. I highly doubt the company even had the bike tours that morning, as it was raining so hard. But we were never offered a refund.

Local specialist: Katie Acheson-Gray

Our trip to Kenya &Uganda checked all the boxes!
Kenya | May 16 - May 27, 2026

Jeff
Jeff S.
New Orleans, LA | Reviewed on Jun 07, 2026
Our trip to Kenya and Uganda checked all of the boxes. Stephan was good to work with and did a nice job of customizing the trip for a great wildlife and cultural experience. Our drivers, Stephan and guide Dannie in Uganda and John in Kenya were the best parts. They went out of their ways to make our trip great. To be clear, the trip was an adventure. One suggestion that challenged us is that we should have been alerted to the East Africa Visa that covers both countries. Applying for... Read more

Our trip to Kenya and Uganda checked all of the boxes. Stephan was good to work with and did a nice job of customizing the trip for a great wildlife and cultural experience. Our drivers, Stephan and guide Dannie in Uganda and John in Kenya were the best parts. They went out of their ways to make our trip great. To be clear, the trip was an adventure. One suggestion that challenged us is that we should have been alerted to the East Africa Visa that covers both countries. Applying for both visas created some significant challenges that I must comment Stephan and Dannie for working out for us in record time. Shake downs by police of our drivers was common, but handled without any incidents on our part, all part of the adventure. Overall, the accommodations exceeded my expectations and food was great. I went two weeks with no heartburn and zero issues for all four of us. Water was always available. While we did not see the migration, we were able to check off nearly every animal in the area with a few extras that were not normal, like the African Wild Cat, not even in the books! The Gorillas in Bwindi were amazing. When we first saw them, I nearly cried with excitement, a feeling I have not had since my kids were born.

Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Jun 07, 2026
Hello Jeff, Thank you so much for your thoughtful and detailed review. It was truly a pleasure working with you and your family to create this adventure, and I’m delighted to hear that the trip checked all the boxes! Reading about your gorilla trekking experience brought a huge smile to my face. The moment you described, seeing the gorillas for the first time and feeling a level of excitement, is exactly why we love sharing East Africa with our guests. Those are the kinds of memories that... Read more

Hello Jeff,

Thank you so much for your thoughtful and detailed review. It was truly a pleasure working with you and your family to create this adventure, and I’m delighted to hear that the trip checked all the boxes!

Reading about your gorilla trekking experience brought a huge smile to my face. The moment you described, seeing the gorillas for the first time and feeling a level of excitement, is exactly why we love sharing East Africa with our guests. Those are the kinds of memories that stay with us forever.

I’m also thrilled that you enjoyed the accommodations, food, wildlife encounters, and cultural experiences. Spotting an African Wild Cat is quite the achievement, many guides go years without seeing one! It sounds like you had an incredible collection of sightings across both Uganda and Kenya.

Thank you as well for your feedback regarding the East Africa Tourist Visa. That’s a valuable suggestion, and we’ll continue looking for ways to make the pre-travel process even smoother for future guests.

Most importantly, thank you for your kind words about Dannie, John, and the entire team. I’ll be sure to share your comments with them, they will be absolutely delighted to hear them.

It was an honor to host you and the rest of your family. We hope this was the first of many African adventures, and we’ll be ready when the next one calls!

Drivers and Guides
Greece | May 27 - Jun 2, 2026

W
Wally L.
Chicago, IL | Reviewed on Jun 07, 2026
Although all of the guides and drivers were good, the driver for Nafplio to Athens and Athens to Delphi stood out. She arranged a luncheon at a gorgeous restaurant overlooking the valley in Delphi. The guide who really stood out was the one who led the mythology and Acropolis walking tour. The strong accents of some of the guides caused issues in understanding, but we all professional and well informed. We appreciate the way Kimkim worked with us to create the kind of trip we wanted for... Read more

Although all of the guides and drivers were good, the driver for Nafplio to Athens and Athens to Delphi stood out. She arranged a luncheon at a gorgeous restaurant overlooking the valley in Delphi. The guide who really stood out was the one who led the mythology and Acropolis walking tour. The strong accents of some of the guides caused issues in understanding, but we all professional and well informed. We appreciate the way Kimkim worked with us to create the kind of trip we wanted for our 12-year-old grandson.

Hotel Reviews
Amalia Hotel Athens
Athens

Great location. Very good breakfast.

Authenticity & Character
Location
Staff
Adiandi and Amymone Hotel
Nafplio

Great location and friendly people, but pretty basic accommodations and a couple of floors of steep steps.

Authenticity & Character
Location
Staff
Activity Reviews
Private Delphi Day Trip
Private Delphi Day Trip
Athens

The site is amazing and our driver really went out of her way to help make the trip a memorable experience. The restaurant she set up for a late lunch was the best view of the trip and one of the best quality meals.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cape Sounio & Temple of Poseidon Experience
Sunset Cape Sounio & Temple of Poseidon Experience
Athens

Not worth the trouble. We stopped in a beach town for 90 minutes which seemed to be included only so the company could have a tour with more than the temple. There was almost no information about Poseidon's Temple. And to cap it off there was basically no sunset. I would forget the sunset and go to the temple with a real guide during the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

Fantastic and highly knowledgeable guide! One of the two outstanding highlights of the trip.

Quality of Experience
Guides, Drivers and Staff
Private transfer from {{start_location}} to {{end_location}}  with stop in Corinth
Private transfer from {{start_location}} to {{end_location}} with stop in Corinth
Greece

Helpful driver who also gave us a view of the Corinthian canal from the lower bridge.

Quality of Experience
Guides, Drivers and Staff
Transport
Drove conservatively and safely. Always on time.
Private Exploration of Mystras & the Olive Oil Museum in Sparta
Private Exploration of Mystras & the Olive Oil Museum in Sparta
Nafplio

Amazing addition to the trip even if it stems from Byzantine times and not from ancient Greece. To see a town that continued to be inhabited into the 1950s was a special experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Mycenae & Epidaurus Day Trip
Private Mycenae & Epidaurus Day Trip
Nafplio

Certainly a highlight of the whole trip. Nobody should miss this in Greece. Very good guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Old Town Walk & Palamidi Fortress Visit
Private Old Town Walk & Palamidi Fortress Visit
Nafplio

Only time where the guide had directions to go to a different hotel than where we were staying.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erica Gerakos

Local expertise, seamless coordination & communication
Croatia | May 23 - Jun 2, 2026

C
Chanda P.
Chicago, IL | Reviewed on Jun 07, 2026
Robi planned a wonderful itinerary for us, advising on how to cover everything we wanted in the most logical way without over-extending ourselves.
He also messaged us every day throughout our trip to see how we were doing and share updates & recommendations for the next day, which we appreciated.
Highlights included:
- Plitviča Lakes - our guide Mario was great, he & Robi planned it perfectly to avoid the busiest and hottest times, and break up the drive with charming stops including...
Read more

Robi planned a wonderful itinerary for us, advising on how to cover everything we wanted in the most logical way without over-extending ourselves.
He also messaged us every day throughout our trip to see how we were doing and share updates & recommendations for the next day, which we appreciated.

Highlights included:
- Plitviča Lakes - our guide Mario was great, he & Robi planned it perfectly to avoid the busiest and hottest times, and break up the drive with charming stops including Rastoke.
- Hvar - beautiful newly renovated hotel, walking distance to the best restaurants, shopping and of course beach/water access, but away from the main noisy street.

Our only minor notes, if we were going to do it again:
- Accommodations - all were great overall and in their lobby / common amenity spaces. Some of the rooms (Skradin, Split, Korčula) would have been nicer if they didn’t have carpet. Not really in Robin’s control.
- Korčula - could have been a day trip, though it was relaxing to spend a full night there as Robi advised instead. It might also have been a different experience if it wasn’t a public holiday with many shops & businesses closed on our day there.

Robi clearly has many years of experience and respected relationships with his local contacts & vendors. Everywhere we went, we received great service and experience. If you want a well-coordinated trip with local expertise and excellent communication throughout, look no further than Robi! 10/10 would trust him again for planning another trip to Croatia (or Slovenia next) in the future.

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 07, 2026
Hi Chanda,
Thank you so much for your feedback and kind compliments; they are truly appreciated.
I'm delighted to hear that you enjoyed the trip and that I was able to contribute to your experience. You're absolutely right—we unfortunately have no influence over details such as the carpets in the rooms 😊. As for Korčula, it was a logistical necessity and the most practical connection between the two destinations. It means a lot that you recognised the value of years of experience and the... Read more

Hi Chanda,
Thank you so much for your feedback and kind compliments; they are truly appreciated.

I'm delighted to hear that you enjoyed the trip and that I was able to contribute to your experience.

You're absolutely right—we unfortunately have no influence over details such as the carpets in the rooms 😊. As for Korčula, it was a logistical necessity and the most practical connection between the two destinations.

It means a lot that you recognised the value of years of experience and the relationships built over time. Thank you as well for appreciating the itinerary design and the effort to create the most logical and enjoyable route without overextending the schedule.

I hope to have the pleasure of assisting you again in the future.

Many regards from Croatia!

Best

Robi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.