Kimkim Trip Reviews

4.8
Based on 12,953 ratings
Read 12,953 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kimkim Eliminates Travel Anxiety
Japan | Jul 6 - Jul 12, 2024

Elisabeth
Elisabeth E.
Los Angeles, CA | Reviewed on Jul 26, 2024
Kimkim took the guesswork and anxiety out of my Japan trip with my 13-year-old son. Our tour guides Alisa and Lily tailored our experiences to our needs and offered us abundant kindness, patience, and hospitality. I have never taken a tour before, but this was an excellent and cost-effective way to take a one-on-one tour and see as much as we could see in a short amount of time. Both of the hotels were lovely and well-appointed. Read more

Kimkim took the guesswork and anxiety out of my Japan trip with my 13-year-old son. Our tour guides Alisa and Lily tailored our experiences to our needs and offered us abundant kindness, patience, and hospitality. I have never taken a tour before, but this was an excellent and cost-effective way to take a one-on-one tour and see as much as we could see in a short amount of time. Both of the hotels were lovely and well-appointed.

Hotel Reviews
Hotel Metropolitan Tokyo Ikebukuro
Tokyo

This is a lovely hotel with an EXCELLENT breakfast buffet, wonderful location and excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto

Fancy! This is a beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fushimi Inari Shrine, Pure Water Temple, Gion District,Nonomiya Shrine, Bamboo Grove
Fushimi Inari Shrine, Pure Water Temple, Gion District,Nonomiya Shrine, Bamboo Grove
Kyoto

Gorgeous locations and we even got some complementary matcha soft serve while we waited for our driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Full Day Highlights | Kinkakuji Temple, Nijo Castle, Nishiki Market
Kyoto Full Day Highlights | Kinkakuji Temple, Nijo Castle, Nishiki Market
Kyoto

We learned so much! We got to see the monkeys, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Tokyo Tour by Private Vehicle and Guide, Sensoji Asakusa, Tokyo Skytree, Akihabara, Sumo Show and Experience (with Sumo Lunch)
Full day Tokyo Tour by Private Vehicle and Guide, Sensoji Asakusa, Tokyo Skytree, Akihabara, Sumo Show and Experience (with Sumo Lunch)
Tokyo

Super fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Today you will take public transportation for touring instead of a private van, Meiji Jingu Shrine, Shibuya, Pokemon Center, Anime cafe, Harajuku
Today you will take public transportation for touring instead of a private van, Meiji Jingu Shrine, Shibuya, Pokemon Center, Anime cafe, Harajuku
Tokyo

Lots of walking - cool sights.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisa Liu

Excellent teams who took care of us during th...
Galapagos Islands | Jul 6 - Jul 20, 2024

T
Thanh T.
Florence-Graham, CA | Reviewed on Jul 27, 2024

Excellent teams who took care of us during these 2 weeks!

Local specialist: Tamer Obeid

Norway Trip
Norway | Jul 16 - Jul 24, 2024

L
Lisa B.
Newark, NJ | Reviewed on Jul 26, 2024
I do not usually write reviews, but this is a truly-deserved exception! We had a fabulous trip to Norway, thanks to Christina. She arranged an unforgettable itinerary that included seamless travel, fabulous hotels, and private guided tours of Bergen and Oslo. One of our best memories was the floating fjord in Flam. We also want to give a shout-out to our two guides - John and Stig (Bergen and Oslo) - who provided awesome tours of their cities. They gave us a much better understanding of... Read more

I do not usually write reviews, but this is a truly-deserved exception! We had a fabulous trip to Norway, thanks to Christina. She arranged an unforgettable itinerary that included seamless travel, fabulous hotels, and private guided tours of Bergen and Oslo. One of our best memories was the floating fjord in Flam. We also want to give a shout-out to our two guides - John and Stig (Bergen and Oslo) - who provided awesome tours of their cities. They gave us a much better understanding of Norwegian history, culture, and people than if we had done the research ourselves. I have already recommended KimKim to two friends, one of whom is hoping to travel to Norway next year. My husband and I definitely plan to go back and spend some more time in this beautiful country.

Hotel Review
Amerikalinjen
Oslo

This hotel is the best. It has everything to offer the traveler - central location, friendly staff, exceptionally clean rooms, gorgeous architecture and design, and off-the-charts breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Wang

Iceland Summer 2024
Iceland | Jul 19 - Jul 23, 2024

Kyra
Kyra B.
McMinnville, OR | Reviewed on Jul 26, 2024
Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great! Read more

Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great!

Activity Review
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was our favorite activity of the trip! Our hike guide was extremely knowledgable and we learned a lot about the glaciers of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric Domínguez

Our amazing Japan trip
Japan | Jul 5 - Jul 19, 2024

Bob
Bob R.
Phoenix, AZ | Reviewed on Jul 26, 2024
My trip to Japan was an opportunity for my son and me to share some quality time together before he starts his first year of college. It was very important to me that everything went smoothly. Initially, I tried to plan the trip myself, but planning the trip was overwhelming. That’s when I discovered KimKim and decided to let them handle the planning. It turned out to be the best decision I made. KimKim organized an amazing trip for us. We visited six different cities in Japan (Tokyo,... Read more

My trip to Japan was an opportunity for my son and me to share some quality time together before he starts his first year of college. It was very important to me that everything went smoothly. Initially, I tried to plan the trip myself, but planning the trip was overwhelming. That’s when I discovered KimKim and decided to let them handle the planning. It turned out to be the best decision I made.

KimKim organized an amazing trip for us. We visited six different cities in Japan (Tokyo, Fujikawaguchiko, Kyoto, Kanazawa, Takayama and Osaka), we had over six different tour guides that were so helpful and super knowledgeable, we had a bike tour in Osaka, we participated in a cooking class. Angel, our trip planner, was incredible—she reached out to us daily with our itinerary and had everything prearranged. Angel was truly AMAZING!

This trip was unforgettable.

Hotel Review
Cross Hotel Kyoto
Kyoto

This hotel was so cool, it was located close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore  Imperial Palace, Senso-ji Temple and Tokyo Tower
Explore Imperial Palace, Senso-ji Temple and Tokyo Tower
Tokyo
Quality of Experience
Guides, Drivers and Staff
Full Day Sagano Bamboo Grove and Tenryuji Temple Tour
Full Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Highlights Bike Tour
Osaka Highlights Bike Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
The bike ride was so fun
Osaka-Nara day trip
Osaka-Nara day trip
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Shirakawa-go Tour
Full Day Shirakawa-go Tour
Kanazawa

This was so authentic, and so beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi Cruise Tour
Full Day Mt. Fuji with Lake Kawaguchi Cruise Tour
Fujikawaguchiko

Our tour guide Somo was knowlagble and so nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Kyoto

It was so interesting.

Quality of Experience
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Osaka Cooking Class
Osaka Cooking Class
Osaka
Quality of Experience
One Day Miyajima Island and Hiroshima Tour (Round Trip From Osaka)
One Day Miyajima Island and Hiroshima Tour (Round Trip From Osaka)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang

We really enjoyed our experience in El Calafa...
Argentina | Jul 15 - Jul 19, 2024

Aileen
Aileen P.
Jollyville, TX | Reviewed on Jul 26, 2024
We really enjoyed our experience in El Calafate and enjoyed all the excursions Paolo booked for us. All the transfers and communication was on time and courteous. I can’t wait for Kim Kim to plan my next vacation. Read more

We really enjoyed our experience in El Calafate and enjoyed all the excursions Paolo booked for us. All the transfers and communication was on time and courteous. I can’t wait for Kim Kim to plan my next vacation.

Hotel Review
Destino Calafate Hotel
El Calafate

Destino Hotel was very comfortable for our family. A new hotel with wonderful included breakfast and friendly staff.

Authenticity & Character
Very clean and modern and minimal clutter
Location
Walking distance to center
Staff
Cleanliness & Comfort
Local specialist: Paulo Salvador Jimenez Veron
Paulo Salvador
Paulo Salvador Jimenez Veron
Local specialist in Buenos Aires | Replied on Jul 26, 2024

Hola Aileen,

Thank you so much for your kind words. We are very happy that you enjoyed your trip to our home country.

We hope to have you back soon in the future,

Saludos!
Paulo

Overall, we had a fantastic trip to 4 differe...
Indonesia | Jul 4 - Jul 19, 2024

Sandy
Sandy P.
Cheshire, CT | Reviewed on Jul 26, 2024
Overall, we had a fantastic trip to 4 different islands in Indonesia. We visited Flores, Bali, Java, and Sumatra. Our activities were diverse and our drivers, especially Bagus in Bali, Faisal in Java (Bromo), and Anwar in Sumatra were amazing and knowledgeable and courteous. Our trip had relatively few problems but the one real problem we had, when they wouldn’t let us on a ferry, Ana jumped in immediately and fixed the problem. She was very attentive and checked in with us frequently on the... Read more

Overall, we had a fantastic trip to 4 different islands in Indonesia. We visited Flores, Bali, Java, and Sumatra. Our activities were diverse and our drivers, especially Bagus in Bali, Faisal in Java (Bromo), and Anwar in Sumatra were amazing and knowledgeable and courteous. Our trip had relatively few problems but the one real problem we had, when they wouldn’t let us on a ferry, Ana jumped in immediately and fixed the problem. She was very attentive and checked in with us frequently on the trip. I will say that 3 of our hotels changed after our trip was already booked, making me think our hotels weren’t actually booked. The main one we were disappointed in was the Heritage Hotel in Sumatra. We were booked to the Ecolodge which was a lot nicer but when we arrived we were told the Ecolodge was full and we had to stay at the Heritage. My point with this story is that I would advise asking for confirmation numbers for your hotels to avoid confusion while you are there. We fell in love with Indonesia and would definitely go back!!

Hotel Reviews
Wae Rebo Lodge

This was our first night in Indonesia. It was very basic but absolutely fine. Bring earplugs though-the night sounds of frogs, geckos, cats, and birds are very loud all night long!

Family Friendliness
Local's Cone-Shaped House
Waerebo

A fantastic experience but so crowded with tourists. There were at least 40 other tourists with only 3 basic toilets to share. You sleep on mattresses on the floor with no mosquito nets side by side with 25 other people. The meals are very basic-one egg and rice and some watery greens. I advise taking some snacks along. It was a great experience, but just be aware that it’s an experience, not a relaxing vacation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bayview Gardens Hotel

Great hotel with gorgeous views! And they bring breakfast to your room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia

The highlights of the Komodo trip for me were seeing the fruit bats fly out of the mangroves at night, seeing the Komodo dragons and other wildlife on the island, and snorkeling. Our boat, the Mutiara Flores, was average. There were comfortable accommodations and a place to sit at a table out of the sun. The cook made so much food that we felt guilty we had so much left over. Overall a good experience, despite me getting sick with diarrhea on the trip.

Artini 2 cottage

The Artini 2 was well located and comfortable. The breakfast was not great but it was a very interesting hotel. The rooms, however, are SO dark. Where there should we windows, there are intricate wooden carvings!

Dusun Jogja Village Inn
Yogyakarta

Fantastic little oasis in crowded Yogyakarta! Loved the pool, the room, the hotel staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lava View Lodge Hotel

The views from the Lava Lodge are great, but the rooms are dank and the bathroom was very stinky with a sewage smell permeating the room. The cleanliness of the restaurant is atrocious as well with stains all over the tablecloth and the dinner gave my daughter food poisoning so that she was vomiting all night and had to miss the Bromo hike the next morning. The staff was friendly and the beds were comfortable though and we survived the night. If you go, just be prepared with a good jacket (the nights are very cold) and keep the bathroom door closed!

Activity Reviews
Experience Ubud VW Safari Car Tour
Experience Ubud VW Safari Car Tour
Ubud, Bali

This was a blast! It was fun to see the countryside and my daughter and I stood up in the back of the car for a long time holding on to the roll bar. Very fun and perhaps not so safe to stand up but the driver was careful.

Ebike cycling in Ubud
Ebike cycling in Ubud
Ubud, Bali

This was one of my favorite activities of the trip. We rode through rice paddies and villages and our guides were so knowledgeable and informative. I learned so much about Bali culture on this trip!

Experience Balinese Cooking Class
Experience Balinese Cooking Class
Ubud, Bali

So amazing! We made 6 different dishes and ate them all! I can’t wait to try out my new cookbook when I get home! Truly a stellar experience.

Travel from Denge to Wae Rebo
Travel from Denge to Wae Rebo
Indonesia

They say the hike takes about 4 hours but anyone with any athleticism at all can get there in 1 1/2-2 hrs even with stopping for photos. It’s a beautiful hike and quite muddy so wear some sturdy shoes. I also recommend not starting out too early. We got there by 11am and really had nothing to do all day except wander around and talk to the other tourists. Some of the young people played soccer with the local kids, which looked fun. So start your journey later in the day-and bring snacks because every meal is the same-one egg, rice, shrimp crackers, and a watery vegetable. It’s fine for a day, but we were rather hungry for nearly 24 hours and wished we had some snacks.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ana Bicanic

We had an amazing experience thanks to Jane a...
United Kingdom | Jul 8 - Jul 21, 2024

M
Mary J.
Chicago, IL | Reviewed on Jul 26, 2024
We had an amazing experience thanks to Jane and her team! The team introduced us to experiences that we would never have thought of on our own and we will always cherish those memories. Whenever we experienced an issue or a question with our trip plan, we contacted the team and they responded immediately to resolve our issues. This was one of our priorities based on several friends’ experiences with other tour companies. Lessons learned: (1) Make sure that you understand what amenities... Read more

We had an amazing experience thanks to Jane and her team!

The team introduced us to experiences that we would never have thought of on our own and we will always cherish those memories. Whenever we experienced an issue or a question with our trip plan, we contacted the team and they responded immediately to resolve our issues. This was one of our priorities based on several friends’ experiences with other tour companies.

Lessons learned: (1) Make sure that you understand what amenities are offered at hotels. A couple of our accommodations did not provide lifts and it was difficult to get our luggage to and from our rooms. (2) Because the weather was unseasonably warm in London, it would have been nice to be aware whether the hotel had air conditioning.

We would definitely use KimKim again and recommend them to our friends and family.

Hotel Reviews
The Grand, York
North Yorkshire

This was definitely one our favorites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Haymarket Hotel
Edinburgh

The room was very disappointing. It didn’t have the charm that I think it was selected to provide. Bed was uncomfortable to the point that it made sleeping difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Head of the River
Oxford, Oxfordshire

We enjoyed the hotel’s character but it may not be for everyone. Location was good and the staff was very accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fairmont hotel
St andrews

This was by far our favorite hotel. Breakfast was amazing! We would definitely stay here again!

Authenticity & Character
Location
Although located outside of town, they offered regular shuttle service that was convenient and readily accessible.
Staff
Cleanliness & Comfort
Maldron Hotel Glasgow City
Glasgow

The room was small and did not have adequate space for our luggage and belongings. Compared to the other hotels we stayed in, the breakfast was disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Georgian House Hotel
Pimlico

We should have asked more questions upfront before staying here. There was no air conditioning and no lift. However, the location was within walking of the metro station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Yorktour Evening Express: Small Group Early Evening Walking Tour
Yorktour Evening Express: Small Group Early Evening Walking Tour
York

Our guide was fabulous and since we were the only ones on the tour, she tailored her tour just for us. Definitely would recommend this for anyone visiting York for the first time.

Quality of Experience
Guides, Drivers and Staff
The Scotch Whisky Experience Tour and Tasting
The Scotch Whisky Experience Tour and Tasting
Edinburgh

We felt like this was a tourist trap but we enjoyed anyway.

Quality of Experience
Guides, Drivers and Staff
Bodleian Library Tour
Bodleian Library Tour
Oxford

This is something we never would have considered without the help of Jane and her team. The docent was fabulous and we learned a great deal about Oxford University.

Quality of Experience
Guides, Drivers and Staff
Punting chauffer in Oxford
Punting chauffer in Oxford
Oxford

Again, this is something we never would have done on our own and we’re so glad that we were able to experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Tea at the Edinburgh Castle
Afternoon Tea at the Edinburgh Castle
Edinburgh

Again, we would never have booked this on our own but an experience we will definitely remember.

Quality of Experience
Guides, Drivers and Staff
Edinburgh Food & Drink Tour
Edinburgh Food & Drink Tour
Edinburgh

What a great experience. Our guide was very knowledgeable and we were able to experience restaurants and local cuisines that we would not have done on our own.

Quality of Experience
Guides, Drivers and Staff
St Andrews Walking Tour of the Old Course
St Andrews Walking Tour of the Old Course
Scotland

This was a highlight of our trip that we will always remember.

Quality of Experience
Guides, Drivers and Staff
Private transfer in town
Private transfer in town
Scotland

It was great having private transport! It was always on time and the vehicles were spotlessly maintained. In particular, our idrivers in St. Andrews were knowledgeable and enjoyed sharing their home with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of Royal London - including Tower of London and Changing of the Guard
Best of Royal London - including Tower of London and Changing of the Guard
London

This was not what we expected but still enjoyable. Feel that there was too much time spent at the Tower of London (90 minutes) and not enough time at other sights on the tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 26, 2024

HI Mary
It has been an absolute pleasure working with you. I thoroughly enjoyed getting to know you and Doug, and exploring some of the wonderful activities and attractions that would create that memorable holiday for you.
The team and I really appreciate the 'traveler perspective' of your accommodation on board. This will be super helpful for the team for future recommendations.
If you are ever looking for future travel then we would be delighted to help.
All the best, Jane and The Team

17 Days in Morocco is Not Enough!
Morocco | May 16 - Jun 1, 2024

Tom
Tom B.
Kennewick, WA | Reviewed on Jul 25, 2024
Sharon helped us plan a fantastic vacation in Morocco. We worked for several months (okay, more like a year!) tweaking and fine-tuning the itinerary. Sharon was very receptive to our wants (and not-wants). The trip itself... simply stunning! Morocco has so much to offer... the incredible scenery, the culture, the vibrant cities (with their hectic and oh-so-lively medinas), the wonderful people, and the food... oh my, the food (just to name a few). The lodgings that Sharon chose for us were... Read more

Sharon helped us plan a fantastic vacation in Morocco. We worked for several months (okay, more like a year!) tweaking and fine-tuning the itinerary. Sharon was very receptive to our wants (and not-wants). The trip itself... simply stunning! Morocco has so much to offer... the incredible scenery, the culture, the vibrant cities (with their hectic and oh-so-lively medinas), the wonderful people, and the food... oh my, the food (just to name a few). The lodgings that Sharon chose for us were fabulous -- much more opulent that we're used to. We were treated like royalty. My wife often quipped... "What is it, do we have 'Queen' and 'King' stamped on our foreheads?"

Hicham Idrissi (our tour manager/guide/driver) served us so well. He was with us for most of the seventeen days. He gave us time to explore on our own, but our walks with him around the towns we visited (notably, Chefchaouen, Fes, Rissani, his neighborhood in the Valley of the Roses, Marrakech, and Essouira) were highlights of this trip. His knowledge of the country, the cities, and the sites made this vacation so much more rewarding and meaningful. The only downside was that he had just come off two back-to-back tours (this was his third) and he seemed (understandably) exhausted from time to time. Another driver picked us up in Casablanca at the beginning of our trip. The next day, on the way to Chefchaouen, we did a "chinese fire drill" where or initial driver, Said, dropped us off and Hicham picked us up (Said took his clients to the airport as they were finishing their tour and Hicham turned around and we headed to Chefchaouen) -- no rest for the weary! Near the end of the trip (in Essaouira) Hicham kind of "ghosted" us and returned to the Valley of the Roses to tend to some personal business (telling us only after he was back home). We did not miss a beat though. We were (by design) on our own in Essaouira and by the time we needed to return to Marrakech, Sharon and Hicham had arranged for a fill-in driver to finish the trip for us. Hicham's communication could have been better and we really regret not having a chance for proper face-to-face goodbyes and thank yous.

Some of the highlights (but there was SO much more):

* The dinner and after-dinner festivities at Riad Dar Chrifa in Rabat
* Chefchaouen and the walk to Cascade d'Akchour
* The medina walks in Fes and Marrakech (Essaouira, too)
* The Rissani Market
* The camel ride and spending a night in a desert tent camp in Erg Chebbi
* The day with Sharon, Hicham and friends (including a delightful home-cooked meal and a walk around the old neighborhood) in the Valley of the Roses
* The cooking class in Essaouira (Khadija's Kuzina) -- Hussein and Khadija (and their son, Amir) were simply delightful. It was just us and them in their flat. A truly special and unforgettable experience.
* The wonderful lodgings and meals throughout the trip.

Hotel Reviews
Riad Dar Chrifa
Rabat

Great location. We were able to choose which of the five rooms we wanted. The dinner and after-dinner entertainment was wonderful -- a great first-night introduction to Morocco! The staff was so friendly and helpful.

Authenticity & Character
Location
Right in the old medina and only a short walk to the Kasbah of the Udayas. The medina (at least where we were) was not as vibrant as those in Fes or Marrakech -- it seemed more "off the beaten path" of tourists which had its own appeal.
Staff
Great staff. Very personable. We really had fun with them at dinner and with the music and dancing afterwards.
Cleanliness & Comfort
Palais Faraj Suites & Spa
Fès

Very, well, palatial! Way above our "pay grade" but a special experience (probably for that reason). Our suite (and it was a suite with multiple rooms, two bathrooms, several sitting areas, and a walk-close) was spectacular. It opened out directly adjacent to the pool area.

Authenticity & Character
Very exotic and elegant. We tend to gravitate to more modest (but clean and comfortable) lodgings, so this was a special treat.
Location
It is located on the edge (in the wall) of the medina. We did not walk down into the touristy part of the medina from the hotel, but probably could have.
Staff
Very helpful. I had come down with a bronchial irritation (mostly coughing and a hoarse voice). They were very helpful in suggesting remedies and a nearby pharmacy.
Cleanliness & Comfort
The suite we stayed in is probably the most opulent we've ever experienced.
Ksar Timnay Hotel
Midelt

Very satisfactory accomodations. Nothing fancy, but clean and comfortable. The provided meals (dinner and breakfast) were excellent. It's located well north of Midelt and there's not a lot to do, but we did buy a couple beers at the front desk and took a short walk to a nearby lake which was very pleasant.

Authenticity & Character
Very distinctive design. The room was large and nicely appointed although rather "plain" compared to other lodgings we had during this vacation.
Location
Well, not that they can do much about it, but there's not too much to see nearby (e.g., within walking distance) except for a small lake. But that's okay. We stayed for just one night.
Staff
No complaints at all... just nothing comes to mind that stands out as superlative. They did offer wine and beer which is not always easy to come by in Morocco.
Cleanliness & Comfort
The room was clean and comfortable but the furnishings are a bit dated and.. well... plain.
Riad Madu
Merzouga

Wonderful lodging in the desert (almost, if not truly, literally). Our room was large, elegant (in a Moroccan, desert-y way), and very comfortable. The common areas are very spacious and nicely decorated. We spent some time around (and in) the pool which was very welcome after a hot day of travelling. The provided dinners and breakfasts were delightful. Highly recommended!

Authenticity & Character
This hotel seemed to fit in perfectly with the desert surroundings. In our room, the domed ceilings (one above the shower and another above the toilet) with star and moon cut-outs were unique and distinctive -- really added character to the room.
Location
Right on the edge of Erg Chebbi. You can walk to the dunes. You'll see camel caravans (sometimes only one or two) coming and going.
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

We would rate this hotel near the top -- relative to what we need in a hotel. It's definitely not "over the top" but it is so pleasant and comfortable. We had our own balcony overlooking the pool (and exterior dining) area as well as the gardens and farms and rocky cliffs of the Dades Gorge. The dining experience was exquisite -- some of the most elegant meals that the had on our whole vacation in Morocco.

Authenticity & Character
Chez Ichou seemed to fit right in with the Dades Gorge look and feel. It is rather unpretentious from the outside but so nice and "friendly" inside.
Location
RIght on the road to from Boumalne Dades to Tisderine Bends.
Staff
Always very friendly. We were here only two nights but the staff treated us like we were family from the outset.
Cleanliness & Comfort
Very quiet, even though it is right on the road up the gorge. Our room was on the other side of the building (facing the valley). We have fond memories of relaxing on the balcony and enjoying the view and a glass of wine.
Riad al Rimal
Marrakech

This riad is "buried" (in a GOOD way) in the Marrakech medina. To get to it, we had follow a maze of narrow pathways, corners, and junctions. Delightful. Once through the front door, you're in a modern, elegant riad. The room was modernly appointed and very comfortable.

Authenticity & Character
Very modern interior appearance which could be perceived as out-of-place in old Marrakech, but this did not detract from its appeal. The only exposure you have to the exterior is the front door (buried in the narrow pathways of the medina) and the rooftop lounge where we enjoued our breakfasts. The pool at the bottom of the interior atrium provided a very elegant common area. I don't think any of the rooms had windows to the outside (only to the interior atrium), but we didn't miss them.
Location
In the old medina and a short walk (5 minutes) from the iconic Jemaa el-Fnaa Square. Perfect.
Staff
Friendly and helpful, but maybe not quite as personable as with some of the other lodgings where we stayed during our vacation in Morocco.
Cleanliness & Comfort
Very clean and neat. The rooms (we stayed in two different ones) were not huge but definitely sufficient. One minus... the cleaning crew uses a very aromatic cleaning solution (rose-scented I believe), which we found a bit overpowering. We mentioned this to the staff and they apologized and assured us that the crew would use a non-aromatic solution thereafter. It was much better the next day.
Villa Quieta Essaouira
Essaouira

This is like having a bedroom in a palace! The common areas are stunningly elegant -- both the main areas on the ground floor as well as the smaller common areas outside the private rooms. Our own room was very neat, clean, and good-looking -- perhaps not on par, elegance-wise, with the common areas, but so suitable for our needs.

Authenticity & Character
As mentioned in the review, staying here is like being invited to the residence of royalty. We were given a bedroom (nicely appointed) upstairs and off several very comfortable and elegant sitting areas. If your travelling party requires several rooms, this would be a perfect option -- several rooms around a common "living room".
Location
Villa Quieta is on a quiet (hence the name, maybe) side street right off the waterfront promenade. But it is a little ways from the old medina and ramparts of Essaouira. We did walk back from the medina on one occasion, but it is not what I would call "convenient" in this regard. That being said, it is an easy (and inexpensive and easily accessible) taxi ride to or from the medina.
Staff
Always very friendly and helpful. The restaurant staff (for breakfast) were high-end restaurantt calibre -- very professional and attentive.
Cleanliness & Comfort
The Villa's gardens and pool area (we used them!) were so welcoming and secluded. There seemed to be a large everpresent cleaning crew taking care of things (they had a lot of areas to cover -- not only the rooms but the oh-so-spacious common areas) but they were quiet and hardly noticed.
Local specialist: Sharon Louthian

Wonderful experience!
Spain | Jun 11 - Jun 16, 2024

S
Sara E.
Ashburn, VA | Reviewed on Jul 25, 2024
Highly recommend working with KimKim and Coraima! My family planned travel to Madrid and Barcelona working with Coraima who was lovely to work with, giving care to consider our interests and offering terrific suggestions that made for a fantastic trip. The entire process was very smooth and easy. Would love to work with the team again! Read more

Highly recommend working with KimKim and Coraima! My family planned travel to Madrid and Barcelona working with Coraima who was lovely to work with, giving care to consider our interests and offering terrific suggestions that made for a fantastic trip. The entire process was very smooth and easy. Would love to work with the team again!

Activity Reviews
Tapas Walk in The Gothic Quarter
Tapas Walk in The Gothic Quarter
Barcelona
Quality of Experience
Guides, Drivers and Staff
Short Prado Museum Visit
Short Prado Museum Visit
Madrid
Quality of Experience
I
Guides, Drivers and Staff
Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Jul 25, 2024

Thank you so much for your kind words, Sara! It was so much fun helping you plan your trip to Barcelona and Madrid. My priority is to ensure your interests are always considered, and I'm happy to hear you felt heard throughout the planning process and that my team was able to create a memorable trip for you and your family. I hope to see you again on kimkim!
Coraima

Wow! Justine helped us have an INCREDIBLE trip to France!
France | Jul 2 - Jul 8, 2024

Kerry
Kerry B.
Chicago, IL | Reviewed on Jul 25, 2024
Wow - we were so impressed with Justine! She listened to what was important to us and planned the perfect trip for us to Provence. The cooking class with Cyril that she suggested is not something we would ever have picked out on our own, and it was one of the highlights of the trip! We told her some of the hotels we have enjoyed in the past in other countries and she found us a unique converted farmhouse in a small town outside of Aix that was exactly what we were hoping for. Her... Read more

Wow - we were so impressed with Justine! She listened to what was important to us and planned the perfect trip for us to Provence. The cooking class with Cyril that she suggested is not something we would ever have picked out on our own, and it was one of the highlights of the trip! We told her some of the hotels we have enjoyed in the past in other countries and she found us a unique converted farmhouse in a small town outside of Aix that was exactly what we were hoping for. Her recommendations for excursions were excellent, and even her recommendations on things like where to park on busy summer days were spot on and I'm sure saved us a lot of time. We enjoyed our day visiting vineyards with Remy as well as exploring the villages of the Luberon Valley and cruising in Cassis on our own. We've gone on fully guided trips before as well as ones we completed planned on our own, so this was the first time using KimKim. It certainly will not be our last time - we had such a great holiday! We felt like we had the support we might need in a country where we didn't speak the language, and in the end felt like we really got to spend time experiencing the culture, food and people of southern France instead of worrying about itinerary details and if we were missing out by not having an insider's knowledge of the area. We fell in love with Provence and the French Riviera and if (hopefully) we return soon, we won't hesitate to ask for Justine to help plan a trip in the area again! I cannot recommend her enough. Thank you Justine and KimKim!

Hotel Reviews
Hotel du Pin

The location was absolutely perfect for exploring Nice. We had a car so their parking lot was invaluable. The staff was lovely and the room was actually quite big by European standards. The downside to the location was that it was incredibly loud at night and then once the restaurants in the area closed, it got loud again when the trash was picked up before dawn. Overall, I would stay here again if in Nice.

Authenticity & Character
It felt like a nice hotel in a city but nothing felt particularly French or French riviera about it. No complaints though.
Location
It was within walking distance of many of the main places - the restaurants on Rue Bonaparte, the city market, the beaches, etc.
Staff
They were LOVELY.
Cleanliness & Comfort
We had trouble with the AirCon and we couldn't keep the windows open at night because it was so loud.
In Provence Hotel
Venelles

This was a very unique hotel and we enjoyed our time there! While it was nice to be able to check in with the machine, there were a few times we had questions and it would have been nice to have an actual person there to ask. The Aircon stopped working the last two nights and since there was no one to ask, we just dealt with the higher temperature which was not preferable. We loved the location - just outside of Aix and we could easily drive all over Provence from here - yet in a small town where we felt like we got to experience living in France vs staying in hotel chain. We loved walking down to the restaurants and the bakery was only a couple blocks away - it was fabulous. I would recommend this place to anyone visiting the area who was looking for a more authentic and unique stay.

Authenticity & Character
It's a converted farmhouse and you could really feel that character. I loved the unique room and it felt authentic to the area instead of staying in a more sterile corporate hotel that you end up with in bigger cities.
Location
We loved the small town feel. We walked down to the square, the local pub, the bakery, etc and got to know some of the people working there since we were there for 5 days.
Staff
I feel like poor isn't the right answer....we never actually met anyone who worked here because it was automated check in and check out. The automated check in told us that we had to pay 13 euro per person/per day for breakfast so we never went to that although later our KimKim person told us that it was supposed to have been included. Since there wasn't anyone working there we weren't able to find that out in time to actually enjoy breakfast there.
Cleanliness & Comfort
I thought the bed was really comfortable!
Activity Reviews
Niçoise cooking class expérience
Niçoise cooking class expérience
France

Justine offered this option to us and I am so glad that we agreed to do it! We would never have signed up for this on our own. Cyril was fantastic. He gave us some history of the area while visiting the market and we were able to try a lot of different foods that I don't think we would have picked out ourselves to try. Then cooking it was so fun! We were in a real apartment and it just felt like we were cooking with friends for a dinner party in Nice rather than being part of a tourist experience. Cyril told us about cooking with his grandma and everything about the whole experience made us feel so welcome. This was such a great way to start our trip - plus I knew that we wanted to order the squash blossoms on every menu afterwards!

Quality of Experience
It felt very personal. It truly felt like we were friends visiting from out of town as Cyril shared everything with us. It was a highlight of our entire trip.
Guides, Drivers and Staff
Cyril!!!!! He was absolutely amazing. Please recommend him to anyone and everyone. He really made us feel welcome and like we were friends visiting so he could share his culture.
Provence Wine Tour Private Day Trip from Aix en Provence
Provence Wine Tour Private Day Trip from Aix en Provence
Aix-en-Provence

We had such a fun time visiting the vineyards with Remy! The first vineyard was big and a bit corporate so that wasn't our favorite, although we did enjoy doing the chocolate pairing. The second vineyard was lovely and we enjoyed talking with them and tasting their wines. However, we LOVED the last vineyard, Jas Monges! We really enjoyed speaking with the owner and learning about their vision. We also loved his wines and ended up shipping 2 cases home to the states. We could have hung out there even longer, enjoying wine out on their patio. Remy also took us to explore some local food in Aix during the day (we chose that over sitting down for a long lunch) and that was another true highlight. He was a wonderful guide. What a great day!

Quality of Experience
I especially enjoyed Remy's stop in Aix for us to have different local foods during the middle of the day, and the last two vineyards were so fun. Remy was a great guide too and stopped for us to take some photos in a lavender field we drove by!
Guides, Drivers and Staff
Remy was fantastic!
Transport
Arles, les Baux-de-provence & Saint-Rémy-de-Provence
Arles, les Baux-de-provence & Saint-Rémy-de-Provence
France

This was another fun day with Remy! Arles was a cute city and we enjoyed learning about the history and seeing the Van Gogh painting, and scenes where he painted. While this wasn't our favorite day of our entire trip, it was still a really lovely day. It was just tough to compete with Cassis, Luberon, vineyards, etc.

Quality of Experience
Remy took us to places where Van Gogh painted and we got to basically "be" in the painting - it was really special.
Guides, Drivers and Staff
Remy is fantastic! He went above and beyond multiple times.
Transport
Local specialist: Justine Dumont

Wonderfull trip to Vietnam
Vietnam | Jul 5 - Jul 10, 2024

A
André F.
Portugal | Reviewed on Jul 25, 2024

I loved my trip to Vietnam, Doris (in the back office) and Hoang (the guide who accompanied us) were always very helpful and helped us discover several incredible places that we wouldn't have gone to without them.
We don't usually travel with a guide, but Hoang and Doris always gave us the necessary space so we didn't feel like we were on a traditional tour.
Everything went very well, and I highly recommend it!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jul 26, 2024

Dear André,

Thank you so much for your kind words! I'm glad to hear that you loved the trip to Vietnam. I will also pass on your praise words to Mr. Hoang - your tour guide. He will definitely appreciate the recognition.

Thank you once again for choosing to travel with us. I wish you all the best in life. Vietnam and I will always look forward to welcoming you back one day!

Warmest regards,
Doris

Planning our dream trip!
Germany | Jul 9 - Jul 18, 2024

Heather
Heather K.
Los Angeles, CA | Reviewed on Jul 25, 2024
Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with...
Read more

Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with the best breakfast and cappuccinos! We were all in heaven, and our guide Ronan was exceptional as he took us around the area near our hotel to experience Cold War memorials, including the site of the church of reconciliation and remnants of the Berlin Wall. In fact, all our guides were amazing, including Carlotta in Bavaria as we experienced Dachau and the labor/death camp, while staying in Munich. Outside of finding our grandmother's childhood apartment in Frankfurt, we really loved touring Neuschwanstein castle in Bavaria with Mark, and touring the towns of Nuremberg and Bamberg, and the wonderful wine tour at the end in the Rhine Valley with Carl. It was a trip of a life-time and a precious discovery of our family roots! Thank you to Mathilde and everyone at KimKim. We will highly recommend your services to our friends and family!

Hotel Reviews
Hotel Victoria
Nürnberg

I felt like royalty while staying at the Hotel Victoria! Not only are the rooms pleasant with modern amenities and soothing wood paneling, but you also have the benefit of staying in a historic building with an amazing view of the old town tower right outside our room and a view of the old town platz. Breakfast was exceptional with high quality ingredients and presentation, along with exceptional coffee!

Authenticity & Character
It has a historical feel on the outside and inside with modern amenities
Location
Right by the entrance to the old town!
Staff
Pleasant and very accommodating
Cleanliness & Comfort
Felt good to walk around in and sleep on the beds, very clean and welcoming!
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

Amazing hotel near Alexander Platz; central location, welcoming, clean, stylish with amazing breakfast! Our only complaint was how hot, humid and stale the rooms were--no air movement and they ran out of fans for guestrooms, so it was unpleasant to stay in your room and hard to sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great except for how hot and humid the rooms were
NH Collection München Bavaria
Munich

Great hotel with stylish and comfortable rooms and pleasant staff!

Authenticity & Character
Location
Close to the train station
Staff
Cleanliness & Comfort
Adina Apartment Hotel Frankfurt Neue Oper
Frankfurt am Main

Lovely 2 bedroom apartment

Authenticity & Character
Location
It was a long walk from the train station and the area felt a little unsafe...would have preferred something different
Staff
Very accommodating staff
Cleanliness & Comfort
Activity Reviews
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

The best it could be! Great bus ride, gorgeous country and fun and informative guide who was easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
East Berlin: City of Shadows (Private Guided/Small Group Tour)
East Berlin: City of Shadows (Private Guided/Small Group Tour)
Berlin

Ronan was a top-notch tour guide who made history come alive and was interesting to speak with and made everyone very comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Munich Walking Tour of the Old Town
Munich Walking Tour of the Old Town
Munich

Very good tour that gave us a wonderful overview of Munich. Our only tiny complaint is that our guide was a bit difficult to hear amid all the noise of the city and crowds and size of our group. He really needed a headset with a microphone.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Very hard but necessary tour in the area. Despite the heaviness of the nature of this tour, Carlotta our guide made it fascinating and she was such a delight to spend the afternoon with!

Quality of Experience
Guides, Drivers and Staff
Transport
Carlotta even made sure we got off in the right spot after the tour ended...very conscientious.
Grape Escape to the Rhine Valley
Grape Escape to the Rhine Valley
Frankfurt

The uniqueness of this tour and the private atmosphere was incredible. Carl's knowledge and intimacy with the wine regions made this trip so special and we felt treated to experiences and encounters we would not have enjoyed if this had been more conventional or in a large group. 10/10!!

Quality of Experience
Guides, Drivers and Staff
Carl knows his stuff and the wine was incredible!
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 26, 2024

Guten Tag Heather,
Thank you so much for your kind words and the amazing review you wrote, we're so glad you had such a special trip with your mother and your sisters.
I'm so happy you enjoyed Neuschwanstein Castle, Rhine Valley wine tour and more! You could really see the highlights of Germany with a few off-the-beaten-path authentic experiences :)
I wish the four of you all the best!
Mathilde

Book your Albanian Adventure with Ed!
Albania | Jul 12 - Jul 18, 2024

G
Grace J.
Australia | Reviewed on Jul 25, 2024
From start to finish, our trip in Albania was absolutely phenomenal. Ed was very helpful with the planning of the trip, perfecting an amazing itinerary for my friends and I that consisted of a mix of the mountains and the beach which we wanted. Ed took away the stress of worrying about transfers and destinations, creating an incredible 7 day Albanian adventure. Once in Albania, everything ran smoothly and Ed connected us to fabulous local tour guides who enabled fabulous experiences. I... Read more

From start to finish, our trip in Albania was absolutely phenomenal. Ed was very helpful with the planning of the trip, perfecting an amazing itinerary for my friends and I that consisted of a mix of the mountains and the beach which we wanted. Ed took away the stress of worrying about transfers and destinations, creating an incredible 7 day Albanian adventure.

Once in Albania, everything ran smoothly and Ed connected us to fabulous local tour guides who enabled fabulous experiences. I cannot reccomend Ed and KimKim as well as Albania as a travel destination enough. Thank you so much Ed (as well as Kreshnik and Kledis) for the most fabulous week and the absolute highlight of our European trip.

Hotel Review
Bujtina MBI Kanion

This guesthouse was located in the most beautiful area on top of a canyon providing incredibly scenic views. The food provided was absolutely amazing and the hosts were kind and gracious, going above and beyond for my friends and I to ensure we had a fantastic stay.

Authenticity & Character
Location
No
Staff
Cleanliness & Comfort
Local specialist: Ed Reeves

Everything went very well! Costa Rican people...
Costa Rica | Apr 12 - Apr 20, 2024

A
Anthony S.
the Netherlands | Reviewed on Jul 25, 2024
Everything went very well! Costa Rican people are very friendly and helpful. Olman adjusted my itinerary to fit my wishes. I also met many pleasant fellow travellers during the tours. The guides on guided nature hikes are incredible. They can locate birds and other animals in the canopy or insects on trees that we would miss. Some could even imitate bird sounds enough to interact with the birds. One of the drivers on the shuttle buses between places in CR was especially interesting to... Read more

Everything went very well! Costa Rican people are very friendly and helpful. Olman adjusted my itinerary to fit my wishes. I also met many pleasant fellow travellers during the tours.

The guides on guided nature hikes are incredible. They can locate birds and other animals in the canopy or insects on trees that we would miss. Some could even imitate bird sounds enough to interact with the birds.

One of the drivers on the shuttle buses between places in CR was especially interesting to talk to and gave us many good tips. He worked for Interbus and his name was Alex. He speaks English fluently. With luck you'll he'll be your driver too.

The ziplining in Monteverde was fun and I highly recommend paying extra for the "Superman" harness that lets you lie prone as you zipline over the forest.

I miss the fruit in Costa Rica! It's something you can't take back with you. You can only encourage others to go there to try it.

Hotel Reviews
Hampton Inn & Suites San Jose Airport
Alajuela

This is a modern hotel which is very convenient to the airport. The shuttle runs regularly. If you have a room which faces the railway line expect some noise, but there are few trains and it finishes early enough. A good restaurant with Costa Rican food a short walk away is "Rosti".

Authenticity & Character
For this type of hotel I don't expect authenticity and character.
Location
Good location if you want to be close to the airport. You can also take the train to/from the city although it doesn't run often.
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena

This is a small family owned and operated hotel with a super friendly and helpful staff! If you have your own wheels it's easier to go to the center of town, otherwise it's a taxi or long walk. But it's also quiet so you will probably sleep better than at a hotel in town. The freshly prepared breakfasts (no buffet) were also good.

Authenticity & Character
This is a small family owned and operated hotel away from the center of town. I liked it.
Location
Far from the main town area but quieter and closer to nature because of that.
Staff
Very friendly and helpful staff. They really make you feel welcome and give you good advice.
Cleanliness & Comfort
The only problem was that the small refrigerator in the room was noisy. So I unplugged it.
Hotel Magic Mountain
Fortuna

Spectacular view of the volcano from the room! The view changes depending on the cloud cover and the sun angle. The room was clean and comfortable. The music and partying at the swimming pool can be loud sometimes but it stops early enough that you can sleep. Fantastic breakfast buffet. Easy walk into town.

Authenticity & Character
Location
Spectacular view of the volcano. Easy walk into town.
Staff
I wanted to leave a tip for housekeeping but the front desk could not make change for Costa Rican money.
Cleanliness & Comfort
Activity Reviews
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

I have the impression that part of the hike was skipped because it was raining. Part of the group returned to the van early and the guide took us somewhere on a normal road, not a hiking trail.

Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Fantastic! Saw many animals. The "surprise" at the end (after lunch) was also good but I don't want to spoil it here.

Quality of Experience
Food
The lunch was too rushed.
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

Very good tour. I would do it again and hope to see different animals next time. There are many people on other tours in the same area at the same time, so be prepared to be on a crowded trail. I would like to suggest a night tour with night vision glasses in a less crowded forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

The zip lining and the hike through the forest and over the hanging bridges was fantastic! I highly recommend paying extra to be put into the "superman" harness for the last zip line so you can lie flat as if you are flying. A pity that they don't make a video of that for you, only the regular zip line at the beginning. The zip lining is rather rushed but they need to run many people through the system. Try not to lean back when you are zip lining because then you will start to brake with your brake hand to prevent yourself from leaning back further.

Quality of Experience
Guides, Drivers and Staff
Transport
The road to the activity is in terrible condition.
Celeste River and Tenorio National Park Hike
Celeste River and Tenorio National Park Hike
Arenal/La Fortuna

Excellent guide! (Sorry, forgot his name.) And finally a good strenuous hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour in Monteverde
Coffee & Chocolate Tour in Monteverde
Monteverde

The freshly made chocolate paste was amazingly delicious!! I wish there was more chocolate tasting instead of just coffee tasting (with 1 hot chocolate).

Quality of Experience
Guides, Drivers and Staff
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Great guide, wonderful experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero

Our large, multigenerational trip to Denmark ...
Denmark | Jul 11 - Jul 20, 2024

Jill
Jill B.
Orlando, FL | Reviewed on Jul 25, 2024
Our large, multigenerational trip to Denmark was a total success thanks to our tour guide/bus driver/etc, Svend Erik, and KimKim. We were able to work with KimKim to plan with their suggestions and ideas that we had for cities and sights. Everything worked out wonderfully. We were able to have our tour guide also be our bus driver and local specialist which relieved a lot of the unknown and decreased the stress of traveling with 18 people (9 of those being kids). We traveled the countryside... Read more

Our large, multigenerational trip to Denmark was a total success thanks to our tour guide/bus driver/etc, Svend Erik, and KimKim. We were able to work with KimKim to plan with their suggestions and ideas that we had for cities and sights. Everything worked out wonderfully. We were able to have our tour guide also be our bus driver and local specialist which relieved a lot of the unknown and decreased the stress of traveling with 18 people (9 of those being kids). We traveled the countryside in a beautiful, luxury bus which comfortably fit us all. We saw so many wonderful things in Denmark and enjoyed the sights, history and culture. Thank you to everyone who helped plan and execute our trip.

Hotel Reviews
Scandic Roskilde Park

Beautiful location, wonderful restaurant, and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Grand Odense
Odense

We loved this hotel, it is beautiful and located in a great place to get around the town and access sights, food and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dagmar

Authentic hotel in a beautiful city. Only slight negative was no elevator for our travel or who uses a walker/rollator. But, when we asked her, she also said she enjoyed the hotel’s charm and location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LEGOLAND
Billund

Great fun for the kids. Hotel was comfortable and good for adults as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Langhoff & Juul Boutique Hotel
Ebeltoft

Beautiful hotel with amazing views of the elevated and great location to access different parts of the town. Wonderful staff who were helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Hotel
Copenhagen

Wonderful for the kids! Playroom, kids buffet, and fun-this hotel was a hit for kids and adults alike. Great location in Copenhagen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Roskilde!
Welcome to Roskilde!
Roskilde

We were able to tour the Cathedral at the recommendation of our tour guide/bus driver. It is beautiful and a great place to visit. We had a wonderful stay in Roskilde

Quality of Experience
Guides, Drivers and Staff
Transport
HC Andersen's house and museum
HC Andersen's house and museum
Odense

Fantastic museum for the kids and adults alike. It was an interactive experience that was so interesting and we really enjoyed it

Quality of Experience
Guides, Drivers and Staff
Transport
It was a quick walk from our hotel to the museum.
Meet your privat driver/guide
Meet your privat driver/guide
Copenhagen Airport (CPH)

Svend Erik was so helpful and patient at the airport and throughout our trip. He waited for our arrival and helped sort out the walker/rollator that didn’t arrive with us. He took care of that and found a temporary replacement for our traveler to use so she wasn’t held back from enjoying our trip. His hospitality, concern and care for us was felt throughout our wonderful 10 days in Denmark. We loved that he was our bus driver and tour guide so he could get to know our interests and needs while on our trip ( which is quite a feat considering our group size and diverse personalities)! He was also so great with the kids who ranged in age from 5-14 years old. He took time to teach them about the Royal Guard and how to drum. He also added a quick stop to a place we were interested in going at the last minute. We are so grateful to have met him and have him show us Denmark!

Quality of Experience
Guides, Drivers and Staff
Transport
The bus was amazing and a wonderful way to travel!
Day at the Tivoli Gardens
Day at the Tivoli Gardens
Copenhagen

Tivoli Gardens was so much fun and a beautiful place. The kids and adults had a great time in the rides. There was great food and fun had during this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Odense Zoo
Odense Zoo
Odense

This. Zoom is awesome! The animals are beautiful and we could see all of them and felt so close to them. We were able to take the boat to and from the zoo which was a great hit for everyone, especially the kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Great boat ride
LEGO House - Ultimate Lego experience
LEGO House - Ultimate Lego experience
Billund

Our Lego lovers had a great time here. The Lego House was fun and had diverse activities to do with the legos.The mini Chef restaurant was a big item for some in our group and we were able to eat there and have a great experience.

Quality of Experience
Guides, Drivers and Staff
Our guide, Svend Erik, tried to help us figure out the mix up with the mini chef reservations and we really appreciate that.
Transport
Viking sailing trip on Roskilde Fjord
Viking sailing trip on Roskilde Fjord
Roskilde

This was a great activity where we learned how to row and sail in the Viking wooden ships. They were able to let the adults and children learn different tasks on the boat and I thought it was wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback riding
Horseback riding
Ribe

Wonderful horseback riding experience. The staff taught all of us about how to ride, how to tack the horses and then we rode. It was a beautiful and fun experience that everyone from 5-76 years old enjoyed!

Quality of Experience
Guides, Drivers and Staff
Transport
Ribe Viking Center
Ribe Viking Center
Ribe

Lot of things to do an see here at the Viking Center. The kids learned about Viking training and how to fight. We were able to see how their houses were made and different things they made. It was a very cool place to visit and learn about the Vikings.

Quality of Experience
Guides, Drivers and Staff
Transport
LEGOLAND
LEGOLAND
Billund

Legoland was fun and easy to get around. The park wasn't too busy and our hotel was attached to the park, so it was a great set up!

Quality of Experience
Guides, Drivers and Staff
Transport
Fregatten Jylland
Fregatten Jylland
Ebeltoft

Very cool boat that was fun to explore and learn about how the sailors worked.

Quality of Experience
Guides, Drivers and Staff
Transport
Øer strand
Øer strand
Ebeltoft

Great area to explore. Our Florida kids thought the water was cold, but they still enjoyed themselves.

Private tour Copenhagen Walking Tour & Canal Cruise
Private tour Copenhagen Walking Tour & Canal Cruise
Copenhagen

We had a new guide for the walking tour of Copenhagen. It might if put her at a disadvantage because we were brand new to her and we were a large group. She weals able to teach us about Copenhagen and show us really cool things. The canal tour was good, better for the adults than the kids.

Local specialist: Eline Rasmussen

KimKim really helped me out in a moment where...
Norway | Jul 12 - Jul 18, 2024

Melissa
Melissa H.
Harrison, NJ | Reviewed on Jul 25, 2024

KimKim really helped me out in a moment where I was confused about how to plan a great trip in Norway. It was awesome having Miglé's help -- particularly in ensuring that

Local specialist: Miglé Mikenaite

Raquel is Amazing!!
Spain | Jul 16 - Jul 24, 2024

Pat
Pat M.
Dallas, TX | Reviewed on Jul 25, 2024
Raquel was amazing to work with. I'm an 'in the details' travel planner myself but was going to Spain for the first time and needed a TON of help. I loved working with her and her recommendations were fantastic. It was also very easy to go back and forth on alterations ahead of the trip and everything was super smooth during. Read more

Raquel was amazing to work with. I'm an 'in the details' travel planner myself but was going to Spain for the first time and needed a TON of help. I loved working with her and her recommendations were fantastic. It was also very easy to go back and forth on alterations ahead of the trip and everything was super smooth during.

Hotel Reviews
Pestana Plaza Mayor Madrid
Madrid

We loved the hotel and the location. It felt like a super cool boutique hotel, very bright and vibrant, great little pool area, loved the beautiful restaurant.

Authenticity & Character
Very cool, charming, boutique hotel.
Location
Seemed very central to everything, train was easy to use, and seemed like every taxi was 10 euros or less.
Staff
Super nice and helpful.
Cleanliness & Comfort
Beautiful overall. Very clean.
Hotel España Ramblas
Barcelona

The one part of our trip that we didn't LOVE was this hotel. It is in a good location in terms of being very central to everything but the area around it felt a bit sketchy. Our original room felt like a small, dingy hotel room but we upgraded to a suite and the room felt better. The hotel was very dark overall but not in a great moody kind of way. It wasn't terrible or anything, we just didn't love it.

Authenticity & Character
It is nice but a bit dark and gloomy.
Location
Central but felt like it could be a little sketchy. For example, everyone told us "don't go left after midnight...."
Staff
They were nice but not happy-nice.
Cleanliness & Comfort
It was "clean" but didn't feel "super clean". Also they use a really strong aroma in the rooms, like really strong.
Activity Reviews
Train Madrid to Toledo, Guided Visit of Toledo,  Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Gastronomy & Wine Tour with a Sommelier
Gastronomy & Wine Tour with a Sommelier
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Barcelona & Gaudí;  An Architecture Walk
Barcelona & Gaudí; An Architecture Walk
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Boquería Market Visit & Cooking Class
Boquería Market Visit & Cooking Class
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Jámon & Wine Experience in Madrid
Jámon & Wine Experience in Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Night
Flamenco Night
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 26, 2024

Hola Pat! I really appreciate your feedback and taking the time to share the highlights of your trip to Spain. I'm so pleased that you and Haley had a great experience!😍 I am happy to hear that you got a nicer room at your hotel in Barcelona and noted your feedback for our future trips ;)
All the best, It has been a pleasure! x Raquel

Great time in Scandinavia
Norway | Jul 14 - Jul 24, 2024

M
Michael P.
Los Angeles, CA | Reviewed on Jul 25, 2024
All of our guides (Oslo, Bergen, 3 in Copenhagen) were excellent. Hotel in Copenhagen (D'Angleterre) was fantastic, the best of the lot. We would have preferred a hotel like that in Oslo. Overall scheduling was really good. Read more

All of our guides (Oslo, Bergen, 3 in Copenhagen) were excellent. Hotel in Copenhagen (D'Angleterre) was fantastic, the best of the lot. We would have preferred a hotel like that in Oslo. Overall scheduling was really good.

Activity Reviews
Private tour of Oslo's highlights: Fram Museum, Vigeland Park, and Holmenkollen Hill
Private tour of Oslo's highlights: Fram Museum, Vigeland Park, and Holmenkollen Hill
Oslo

Our guide was extremely knowledgeable.

A Norwegian evening on the fjord
A Norwegian evening on the fjord
Oslo

The trip around Oslo was beautiful. The food could have been a lot better.

Day trip to Fjærland
Day trip to Fjærland
Norway

Beautiful landscape and sites. Weather wasn't great so views were limited.

Cultural Walk with a Local in Bergen
Cultural Walk with a Local in Bergen
Bergen

Bergen is a beautiful city and the walk was nice. Probably a bit too long or perhaps a little far off the beaten path.

Fløibanen
Fløibanen
Bergen
Boat Trip and Dinner at Cornelius Seafood Restaurant
Boat Trip and Dinner at Cornelius Seafood Restaurant
Bergen

This was a lot of fun. The folks at the restaurant did a great job making it a fun evening

Private tour Copenhagen Walking Tour & Canal Cruise
Private tour Copenhagen Walking Tour & Canal Cruise
Copenhagen

Our guide Joanne was fantastic. Very knowledgable and lots of enthusiasm for Copenhagen. Canal cruise was great.

Northern Zealand Private Day Trip with Kronborg & Frederiksborg Castle Visit
Northern Zealand Private Day Trip with Kronborg & Frederiksborg Castle Visit
Copenhagen

Castles were amazing and our guide was very good,

Private Copenhagen Food Tour
Private Copenhagen Food Tour
Copenhagen

This was terrific. Our guide Vincci was great, very knowledgeable and passionate about the Copenhagen food scene and the cultural vibe of the city.

Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jul 25, 2024

Dear Michael,

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your trip and had a great experience with our guides in Oslo, Bergen, and Copenhagen, as well as your stay at the Hotel D'Angleterre. It was a pleasure to work with you, and we appreciate your insights.

Warm regards,
Krista

Wonderful Southern African experience
Namibia | Jul 5 - Jul 23, 2024

Bianca
Bianca C.
Peru | Reviewed on Jul 25, 2024
Wonderful Southern African experience. The trip was extremely well thought out. Esther listened to our expectations and came up with an itinerary that fit us as a couple. We could not have pulled this together without her. Throughout the trip she was attentive, flexible and available. I am so happy we could rely on her. It is hard to make choices and feel like you missed out on a lot, but this time we felt like we really got to experience and were able to see so much of what Southern Africa... Read more

Wonderful Southern African experience. The trip was extremely well thought out. Esther listened to our expectations and came up with an itinerary that fit us as a couple. We could not have pulled this together without her. Throughout the trip she was attentive, flexible and available. I am so happy we could rely on her. It is hard to make choices and feel like you missed out on a lot, but this time we felt like we really got to experience and were able to see so much of what Southern Africa has to offer!

Hotel Reviews
Shearwater Explorers Village
Victoria Falls

Very busy but with full amenities that a tourist seeking comfort would look for

Authenticity & Character
No real character, but not really what it seeks to offer. More of a comfort spot close to Vic Falls.
Location
Very close to everything.
Staff
Staff seemed a bit just focused on dealing with the business of tourists in and out
Cleanliness & Comfort
The Old House
Kasane

This is more of a stop over hotel, amenities are there but not great. However, nothing beats the boat tour in Chobe National Park. So so special.

Authenticity & Character
Location
Staff
Staff is busy taking care of busyness of tourists going in and out
Cleanliness & Comfort
Namushasha River Lodge
Kongola

Absolutely wonderful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xaro Lodge

Very beautiful hotel and overall proposition. More tailored to bird watchers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsumkwe Country Lodge

It is a clean hotel that is good for a stopover. Has a beautiful manmade water hole where you can see elephants up close.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

Very beautiful game reserve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Okaukuejo Resort - Etosha National Park
Etosha National Park

What really makes this destination is the OH SO SPECIAL WATER HOLE in the back. So much to see there. But other than that the amenities and rooms are ok.

Authenticity & Character
Location
Staff
Very busy and slow
Cleanliness & Comfort
Twyfelfontein Country Lodge
Khorixas

Very nice lodge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atlantic Villa Boutique Guesthouse
Swakopmund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sossusvlei Lodge

Very beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Am Weinberg Boutique Hotel
Windhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Bay Hotel
Camps Bay, Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jul 25, 2024

Hi Bianca, thanks so much for your wonderful review and also for rating the individual hotels, this is so valuable for us and we will definitely use your feedback to continuously keep improving our tours.
I am so glad that you had a great trip in Southern Africa and that you got to experience many of the highlights :-)