Kimkim Trip Reviews

4.8
Based on 21,706 ratings
Read 21,706 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The BEST! I have never had better customer s...
Portugal | Aug 17 - Aug 21, 2026

S
Shari J.
Deerfield Beach, FL, USA | Reviewed on Aug 28, 2026
The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to...
Read more

The BEST!
I have never had better customer service from a travel agency ... ever! Diana sent a note every evening detailing what we would be doing the next day that included links as well as the driver's names, times, etc. She also sent a note every day asking how our day went.
My cousin cut his hand and she was gave us all our options from hospitals, to doctors to everything we would need to get it handled.
I was so impressed and will be sure to recommend her to anyone I know going to Portugal.
Thank you to Kimkim to find us such a gem to work with - I will definitely be recommending them as well.

Hotel Reviews
Hotel Lisboa Plaza
Lisbon

Very centrally located and could walk to many of the places we wanted to see. The staff, Joao in particular, as well as Bruno, was great! They met our needs very quickly - we always need 2 extra towels and they would bring them right away. The breakfast included as over the top! Everything was great. The ladies in the breakfast room were so friendly and helpful. I enjoyed this hotel - beds were comfortable, great shower.

Authenticity & Character
great hotel
Location
close to many places
Staff
Loved Joao and Bruno! So helpful
Cleanliness & Comfort
Housekeeping always kept the room clean.
PortoBay Teatro
Porto

I really enjoyed this Boutique hotel. The breakfast was great and the servers Gabriel and Amiro knew me every morning and ordered my omelet right away. We also ate dinner here and the food was also excellent in the regular restaurant, The only thing I didn't like is the bathroom. The sink was in between a room for the toilet and a room for the shower so there was no privacy. Also, the doors slid open to go in and they were very loud so it was hard to be quiet when using them in the middle of the night without waking my roommate. The hotel was centrally located and we were able to walk everywhere. Right around the corner from the train station with the gorgeous tiles and the Flower street with many shops and fun places to go.

Authenticity & Character
Location
Many places within walking distance
Staff
the servers were amazing as well as the front desk
Cleanliness & Comfort
I didn't like that the shower did not have privacy.
Local specialist: Diana Mota

Family Adventures in Morocco..
Morocco | Aug 15 - Aug 26, 2026

Debbie
Debbie T.
New Zealand | Reviewed on Aug 28, 2026
Our family group of 7, spanning 3 generations had a fabulous trip experience in Morocco. Starting with the wonderful welcome by our driver Rachid in Marrakech . We loved our early morning ballooning experience as the sun rose over the Atlas Mountains. To the Berber village hiking experiences in Imlil.
The Agafay desert experience on ATVs & Camels as the sunset followed by as wonderful banquet and local entertainment. We conclude our adventures in Essouria relaxing on the coast and exploring...
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Our family group of 7, spanning 3 generations had a fabulous trip experience in Morocco. Starting with the wonderful welcome by our driver Rachid in Marrakech . We loved our early morning ballooning experience as the sun rose over the Atlas Mountains. To the Berber village hiking experiences in Imlil.
The Agafay desert experience on ATVs & Camels as the sunset followed by as wonderful banquet and local entertainment. We conclude our adventures in Essouria relaxing on the coast and exploring the old city & Souks, thank you Said for the itinerary and flexibility. It was a memorable holiday with treasured memories. 2nd time we have used Kimkim to plan our adventures , they lived up to all our expectations. We loved Morocco, the landscapes and the beautiful people. Thank you Said & Rachid

Hotel Review
Palais Sebban
Marrakech

An authentic Riad in the centre of the Medina. Within walking distance from the Souks, cafes & parks. Friendly staff.. The pool was fabulous after exploring the city in the heat.

Authenticity & Character
Beautiful Riad, with fountains, mosaics and traditional Moroccan furnishings, vibrant colord
Location
Central , we walked everywhere
Staff
Helpful and friendly
Cleanliness & Comfort
Rooms serviced daily to a high standard, fresh linen& towels
Activity Review
Sunrise Hot Air Balloon Ride in Marrakech
Sunrise Hot Air Balloon Ride in Marrakech
Morocco

A once in a by lifetime experience. Extremely professional company, from the early morning breakfast, to the delightful pilot, with the Moroccan humour. On completion digital images and videos were provided.

Quality of Experience
The professionalism of the providot
Food
Fresh fruit, breads & honey
Guides, Drivers and Staff
Professional
Transport
Local specialist: Abdellah El Asely

Amazing experience with Caroline!
Switzerland | Aug 10 - Aug 21, 2026

Michelle
Michelle D.
Miami, FL | Reviewed on Aug 28, 2026
We had the absolute best experience working with Caroline to plan our honeymoon in Switzerland! She went above and beyond from start to finish to make sure every detail of our trip was perfect. She was always incredibly responsive, patient, and happy to answer all of our questions or make any changes we needed along the way. Caroline put so much thought and effort into our itinerary, and the information, recommendations, and tips she provided made our trip so smooth and stress free. We... Read more

We had the absolute best experience working with Caroline to plan our honeymoon in Switzerland! She went above and beyond from start to finish to make sure every detail of our trip was perfect. She was always incredibly responsive, patient, and happy to answer all of our questions or make any changes we needed along the way.

Caroline put so much thought and effort into our itinerary, and the information, recommendations, and tips she provided made our trip so smooth and stress free. We honestly don’t think our honeymoon would have gone nearly as perfectly without her guidance and preparation.

Everything came together seamlessly, and we were able to fully enjoy our trip knowing that we had a well planned itinerary and someone we could rely on if we needed anything. We are so grateful for all of Caroline’s hard work and would absolutely recommend her to anyone planning a trip to Switzerland. She truly went above and beyond, and we couldn’t have asked for a better travel agent!

Hotel Reviews
Grand Hotel Suisse Majestic, Autograph Collection
Montreux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ameron Luzern Hotel Flora
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Sassa Hotel Residence & Spa
Lugano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alpen Resort Zermatt
Zermatt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spinne Grindelwald
Grindelwald

Lovely hotel with amazing views. We loved the spa and infinity pool with the breathtaking views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chillon Castle (Entrance tickets)
Chillon Castle (Entrance tickets)
Switzerland

We absolutely loved seeing this castle and read all about the history. Since the majority of our trip has been hiking adventures, this was a nice change!

Quality of Experience
Guides, Drivers and Staff
Fondue Gondola (To book in advance & to pay on-site)
Fondue Gondola (To book in advance & to pay on-site)
Switzerland

We really enjoyed this experience. I wasn’t too sure about it when it was booked but I am so so glad we ended up doing it. I’m not the biggest fan of fondue but this fondue was very good but the experience is what made it so memorable! The gondola was such a cozy vibe and the view of the mountains was beautiful. We got lucky and it rained when we were there so it was even cozier!

Quality of Experience
Guides, Drivers and Staff
Harder Kulm (skip-the-line tickets) - From April to November
Harder Kulm (skip-the-line tickets) - From April to November
Switzerland

Absolutely stunning viewpoint! The color of the lakes you’re looking over is just insane!

Quality of Experience
Guides, Drivers and Staff
Transport
Leisure time in Como from Lugano
Leisure time in Como from Lugano
Lugano

We took the ferry to Bellagio which was the cutest little town but sadly it rained the entire day.

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

This was an incredible experience seeing the Matterhorn in person! We took the train up and sat on the right side to get the best views! Once we got up to the top we took the train a stop down to get to the reflecting lake which was incredible. From there we hiked all the way back down to Zermatt.

Quality of Experience
Guides, Drivers and Staff
Transport
Grindelwald First
Grindelwald First
Switzerland

This was probably our favorite day! Unfortunately we weren’t able to do any of the activities because the lines were just so long but we hiked to Bachalpsee lake which was the most incredible hike I’ve ever been on. It was just absolutely stunning and truly felt like you were in the sound of music.

Quality of Experience
Guides, Drivers and Staff
Transport
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland

This viewpoint was absolutely incredible. You are just completely surrounded by giant mountains and jagged peaks, it was incredible! We went inside and saw the James Bond museum which was fun! The cable car was even steeper than I expected but I loved it!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Lucerne

Incredible views and loved seeing all the cows at the top!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Caroline Kennedy

We had an excellent trip planned by Emanuela....
Iceland | Jul 4 - Jul 15, 2026

M
Manoj G.
Springfield, IL | Reviewed on Aug 28, 2026

We had an excellent trip planned by Emanuela. She was very accessible and responsive and took into account our needs and our young children’s ages in her planning. We had a great time in Iceland!

Local specialist: Emanuela Grieco

Responsive customer service team during travels
Italy | Aug 21 - Aug 27, 2026

Beth
Beth S.
Ruskin, FL | Reviewed on Aug 28, 2026
Kimkim was great and getting a trip organized in such a short period of time. We went to Milan Italy and then took day trips via public transportation throughout the week. The team was responsive to all concerns that we had during our trip. Anita was great and helping us plan our day trips and getting excursion scheduled. My only complaint is the hotel that was chosen was so far from everything else that we did. I felt like we spent so much time traveling back-and-forth on trams and trolleys... Read more

Kimkim was great and getting a trip organized in such a short period of time. We went to Milan Italy and then took day trips via public transportation throughout the week. The team was responsive to all concerns that we had during our trip. Anita was great and helping us plan our day trips and getting excursion scheduled. My only complaint is the hotel that was chosen was so far from everything else that we did. I felt like we spent so much time traveling back-and-forth on trams and trolleys and trains to get to where we needed to go when we could’ve been closer to the city center. There were no restaurants or shopping nearby our hotel. If we had been closer to the city center, it would’ve made for a much more enjoyable trip.

Hotel Review
Hotel Canada Urban & Chic

The hotel was very clean and accommodating. Not any special amenities. Unfortunately, it was far from the city center, shopping, and restaurants. However, it was quiet and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anita Matijasevic

Top Notch Travel Services from KimKim
Iceland | Aug 18 - Aug 25, 2026

Sandy
Sandy S.
the Netherlands | Reviewed on Aug 28, 2026
Our group of 6 travelers recently took a fabulous trip to Iceland using KimKim's travel planning services. Nick, Noga, Maria, and the team at KimKim provided an amazingly diligent and professional level of input, knowledge, and responsiveness that made our trip rich with Icelandic experiences that will last a lifetime. Noga listened attentively to all of our interests and travel preferences and choreographed a complete travel plan filled with wonderful sights, accomodations, food,... Read more

Our group of 6 travelers recently took a fabulous trip to Iceland using KimKim's travel planning services. Nick, Noga, Maria, and the team at KimKim provided an amazingly diligent and professional level of input, knowledge, and responsiveness that made our trip rich with Icelandic experiences that will last a lifetime. Noga listened attentively to all of our interests and travel preferences and choreographed a complete travel plan filled with wonderful sights, accomodations, food, navigation and adventure. Her depth of Icelandic knowledge was both wide and deep. The travel plan we settled on was meticulously detailed and accurate, leading to a visit to Iceland that was full and exceeded our expectations. Nick was vital in assisting with a travel glitch with one of the excellent local tour guide firms that KimKim pointed us to and led our Icelandic tours. Maria provded superb background support, solidifying the overall top notch experience for our group. Thanks to the team at KimKim, they are high-performing service provider that I'd recommend highly to others. Sandy S

Hotel Review
Hótel Grímsborgir by Keahotels
Ɓsborgir

Awesome hotel in the Icelandic countryside. The large sized rooms are immaculate and well-appointed. Comfortable king--size bed. Hotel staff service was very good, as was the food in the in-house full-service restaurant. Outdoor spa attached to room, very nice! Highly recommend.

Authenticity & Character
Made me feel like I was really on vacation.
Location
Remote, rugged, feels like Iceland
Staff
Noot much interaction with staff because the restaurant is very well run and not m uch interaction was required.
Cleanliness & Comfort
As clean as can be. Very comfortable king-sized bed.
Local specialist: Noga Heyman

Alejandro stands out for his ability to manag...
Galapagos Islands | Aug 11 - Aug 21, 2026

L
Lizette S.
Portland, OR | Reviewed on Aug 28, 2026

Alejandro stands out for his ability to manage so many different groups at one time. Without him we had been hard pressed to make it to the Galapagos. His crew (especially his son Sabastion was so entertaining the trip to the airport (45 minutes) passed in no time. Everyone was so prompt.
Paola went above and beyond, joining us for a dinner after hours and sharing wonderful information.

Tours on the island took us to places I wanted to see: blue footed boobies, and wonderful snorkeling opportunities.

Local specialist: Paola Vera Feijoo

Mixed feelings
Spain | Aug 6 - Aug 20, 2026

Cathleen
Cathleen C.
Los Angeles, CA | Reviewed on Aug 28, 2026
Overall, we were pleased with our accommodations and the experiences that Hector planned. The Iberostar resort was perfect for our family, and my cousin and I loved our windmills tour with our wonderful guide Birgit. Most of the family also enjoyed the catamaran trip and swimming. The Gran Hotel Havana in Barcelona also suited us well, and we loved our tour guide for Girona (Manuel and his driver Wandr) so much that we lobbied to have them for our second tour (of Montserrat) which was... Read more

Overall, we were pleased with our accommodations and the experiences that Hector planned. The Iberostar resort was perfect for our family, and my cousin and I loved our windmills tour with our wonderful guide Birgit. Most of the family also enjoyed the catamaran trip and swimming. The Gran Hotel Havana in Barcelona also suited us well, and we loved our tour guide for Girona (Manuel and his driver Wandr) so much that we lobbied to have them for our second tour (of Montserrat) which was amazing. We also loved the sunset boat trip with the guitarist.

One of the two reasons we did not give 5 stars is because our original flight from Mallorca to Barcelona was scheduled without our agreement to leave at 8:30 in the morning which would have been extremely difficult with three small children. When we requested to move the reservation, we received a lot of pushback and almost tried to make arrangements ourselves (since we received no credit for the original reservation). When we did finally get rescheduled at considerable expense, we learned at the airport that my son would be on standby and his 1-year-old son who is a lap child, had a confirmed seat. It took a great deal of effort to get my son on the flight with no help from Espiritu who blamed the airlines and did nothing to help despite having been responsible for the reservation. I don't believe that the fact that we were with three small children was adequately considered.

The second reason is that we did not receive much help in figuring out where to go to watch the eclipse. Most of the suggestions we received were not helpful because the government was closing many of the streets in Mallorca for security reasons, and they were therefore inaccessible. My daughter did a lot of research online to learn this and did find for us the best place possible given where we were staying, but we would have had a difficult time and probably missed it entirely if we had relied on the information we were given.

Hotel Reviews
Gran Hotel Havana
Barcelona

The rooms were very comfortable and attractive and quiet. Most of the staff were helpful and polite. It was good to have room service and the rooftop restaurant available when we did not want to go out, and the included breakfast buffet had lots of good choices.

Iberostar selection Playa de Muro Village
Playa de Muro, Mallorca, Illes Balears

The rooms were clean and comfortable mostly (one had a problem, but the staff moved those of us in that room to a better one). The pools and private beach were perfect and greatly enjoyed, and the breakfast buffet (and other food options) were all amazing. The staff were all helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover Montserrat & Catalan Wine of PenedĆØs Region
Discover Montserrat & Catalan Wine of PenedĆØs Region
Barcelona

Again, our guide Manuel made it extra special. It is also a beautiful and spiritual place. Some of us are not religious but were deeply moved nonetheless.

Quality of Experience
Guides, Drivers and Staff
Transport
From Medieval Girona to the Villages of Costa Brava
From Medieval Girona to the Villages of Costa Brava
Barcelona

Our guide Manuel made this a very enjoyable and memorable experience. And some of our group said that the beach where he took us after Girona was the best one they had ever been to.

Quality of Experience
Guides, Drivers and Staff
Manuel was knowledgeable, warm talkative, fun and great with the chidren.
Transport
The vans were very comfortable.
Mediterranean Sunset Sailing Experience & Live Spanish Guitar Music
Mediterranean Sunset Sailing Experience & Live Spanish Guitar Music
Barcelona

We loved the guitar, and the route was very calm so no one became seasick.

Quality of Experience
Guides, Drivers and Staff
One of us has balance problems and the captain and staff were very helpful in getting on and off the boat.
Transport
It was a beautiful catamaran sailboat. The only thing that would have been better would have been if it actually sailed instead of motoring the whole way, but that did not impair the experience.
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell
Barcelona

The Sagrada Familia on the inside just blew me away; I did not expect to be so moved and impressed.

Quality of Experience
Guides, Drivers and Staff
She could have been more enthusiastic and warm.
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Mallorca by Sea: A Boutique Sailing, Tapas & Snorkeling Experience
Spain

The swimming in the Mediterranean was wonderful. The only problem was that two of our group got seasick.

Quality of Experience
Guides, Drivers and Staff
Transport
Windmills & Villages: A Journey Through Mallorca’s Interior
Windmills & Villages: A Journey Through Mallorca’s Interior
Spain

Birgit was so knowledgeable and warm. My cousin and I really enjoyed learning about the history, traditions and current day people of Mallorca from her. She was great!

Quality of Experience
our guide Birgit
Guides, Drivers and Staff
Birgit was outstanding and made the whole experience one I will not forget.
Transport
We were grateful that since only two of us went, Birgit picked us up at our hotel.
Local specialist: Hector Molina

Laurent was a great partner for planning our ...
Slovenia | Aug 16 - Aug 23, 2026

M
Marissa B.
United Kingdom | Reviewed on Aug 27, 2026
Laurent was a great partner for planning our group trip to Slovenia! He helped us put together a really fun itinerary with a nice mix of activities, and he secured some really outstanding accommodations for us. At each step, he provided thoughtful recommendations and answered all our questions, no matter how small or silly, in a timely manner. Highly recommend working with Laurent! Read more

Laurent was a great partner for planning our group trip to Slovenia! He helped us put together a really fun itinerary with a nice mix of activities, and he secured some really outstanding accommodations for us. At each step, he provided thoughtful recommendations and answered all our questions, no matter how small or silly, in a timely manner. Highly recommend working with Laurent!

Hotel Reviews
Fox on the Rocks chalet
Bohinjsko jezero

Stunning chalet in a stunning location. The breakfast baskets were delicious, and the private chef on the last night was a perfect way to end our trip. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zlata Ladjica Boutique Hotel
Ljubljana

Fantastic location, amazing food, super attentive staff. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Postojna Cave and Predjama Castle
Postojna Cave and Predjama Castle
Postojna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Laurent Fontaine

The Toad of 1000 Turns
Indonesia | Jul 20 - Jul 30, 2026

William
William H.
Eagan, MN, USA | Reviewed on Aug 27, 2026
Alex Sipangkar was our guide across Northern Sumatra. Native to the area, he was very knowledgeable and seemed to know so many people in so many places. He got us to the two memorials we sought, including the more remote Rev. Samuel Munson & Henry Lyman memorial in Lobu Pining. There we met the 6th generation descendant of the raja who led the attack on the party. She was very knowledgeable and we plan on corresponding further, exchanging our knowledge.
The Samosir Island resort was so...
Read more

Alex Sipangkar was our guide across Northern Sumatra. Native to the area, he was very knowledgeable and seemed to know so many people in so many places. He got us to the two memorials we sought, including the more remote Rev. Samuel Munson & Henry Lyman memorial in Lobu Pining. There we met the 6th generation descendant of the raja who led the attack on the party. She was very knowledgeable and we plan on corresponding further, exchanging our knowledge.
The Samosir Island resort was so perfect for our needs. Relaxing, enjoying Batak culture and foods, and exploring the island and Lake Toba were the best. It was a most memorable trip, and will live on as I continue with my writings of the history of the Bataks, North Sumatra and the missionaries. Thanks to everyone who made this possible. Laura and Welton of Kimkim are highly recommended as the planners of our trip, and Alex and his driver made us feel safe and happy over our ten days.

Hotel Reviews
Atsari Hotel Parapat
Parapat

Good overnight stay. Friendly staff.

Authenticity & Character
Location
Near Lake Toba. In town.
Staff
Friendly.
Cleanliness & Comfort
Hotel Grand Kenari Tarutung
Tarutung

Rural hotels with basic facilities

Authenticity & Character
Location
Right smack dab in the middle of Taratung
Staff
Cleanliness & Comfort
Bathrooms. Rooms
Anara Airport Hotel
Jakarta

Great airport hotel.

Authenticity & Character
Location
Right spot for air travelers
Staff
So helpful
Cleanliness & Comfort
Spotless
Hotel Anara Kualanamu
Sumatera Utara

Everything and more. Dining was superb. Bed was most comfortable.

Authenticity & Character
Modern and clean
Location
At the airport so convenient
Staff
Everyone was excellent
Cleanliness & Comfort
Tabo Cottages
Sumatera Utara

Everything was great. Our room, the resort, the food, and all the wonderful people who worked and visited with us. I would go back and stay at the drop of a hat!

Authenticity & Character
Built lovingly from the ground up by terrific owners and staff
Location
Right where you want to be on Lake Toba
Staff
Great
Cleanliness & Comfort
Best on our trip
Activity Reviews
Tarutung Tour: Batak Faith & Cultural Heritage
Tarutung Tour: Batak Faith & Cultural Heritage
Tarutung

My life is a bit more complete after visiting the memorial sites of the missionaries I had read so much about over the past 20 years The people of the Taratung region were so welcoming to us. Meeting the 6th generation granddaughter of the raja was unexpected and eventful! She shared her knowledge with me and added a lot to my story of those times.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Samosir Island by Car
Explore Samosir Island by Car
Samosir Island

We saw and engaged with people of the island. Alex took us to upland farming areas where his family lives and prospers. We visited with school children and shared two books we brought to help with their Rnglish language skills.

Quality of Experience
Guides, Drivers and Staff
Alex and his driver were the best!
Transport
Great SUV. Comfortable and reliable
Local specialist: Welton Jonathan

It Could Have Been Better
Italy | Dec 20 - Jan 3, 2026

M
Magdalena C.
Riverside, CA | Reviewed on Aug 28, 2026
While the process was quite simple, and the local specialist appeared to be very knowledgeable having had time to sit and reflect there are many things that were in retrospect quite frustrating. First I am not sure how a tour of the Ufitzi in Florence was not recommended as part of our itinerary. We spent four days in Florence, and it for sure should have been one of them. Second we were talked out of staying in Positano for New Years Eve because nothing would be open, only to discover they... Read more

While the process was quite simple, and the local specialist appeared to be very knowledgeable having had time to sit and reflect there are many things that were in retrospect quite frustrating. First I am not sure how a tour of the Ufitzi in Florence was not recommended as part of our itinerary. We spent four days in Florence, and it for sure should have been one of them. Second we were talked out of staying in Positano for New Years Eve because nothing would be open, only to discover they host a huge New Years Eve beach party so that information was simply false, and Positano remains one of the best two hour segments we had in our two weeks in Italy. Three days there would have been the best possible end to our adventure. Instead we spent New Years Eve enclosed in a restaurant with no views, and a ridiculously expensive pre-fix menu half of which my older daughter did not eat-which I was told was not alterable while tables around us had altered options. In my past experiences with Kim Kim the local specialist has had so much insight and has connected us with local guides who were simply amazing. Our Florence City Guide was amazing, as was our Coliseum guide-both so knowledgeable and passionate about the places we were seeing. Our Rome sunset tour guide was a nightmare-we did not get to go into the Parthenon which was supposed to be included, and when asked for a recommendation for food for my children who needed a snack she said she was on a diet and did not really eat out. It was truly unbelievable. I hope one day to go back to Italy, but this was not the magical trip we had imagined.

Hotel Reviews
Palazzo delle Grazie
Sorrento

Super cute, just off the main square. Breakfast was nice, if not as fresh as we normally see in Europe and staff was so sweet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dei Mellini
Rome

This hotel is fine. The staff was friendly. The breakfast was okay, but nothing special. We ended up in two connecting rooms as opposed to the family suite we had booked. It was sort of close to everything which meant really it was close to nothing. Everything was a 20 plus minute walk away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Location was AMAZING, and the room was decent sized with plenty of space for both of my daughters. It made all of Florence walkable but was in a quiet area.

Authenticity & Character
They provided a book about the Medici family my 16 year old was enchanted by. It had so many fun facts!
Location
Staff
Cleanliness & Comfort
Ca' dei Proverbi Suites
Venice

This was an amazing space in a fantastic location. Highly recommend for families who can use a little more living space. The stairs would not be great for young children, but school age and up would be a great fit!!

Authenticity & Character
Location
Staff
So helpful, and walked us over the first night so we would not get lost. They were great.
Cleanliness & Comfort
Activity Reviews
Free Day on the Amalfi Coast
Free Day on the Amalfi Coast
Amalfi Coast

This was not an activity-unclear why it is here.

Quality of Experience
Guides, Drivers and Staff
This would be us.
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

This was TERRIBLE. The guide was awful and we did not get to enter the Parthenon as advertised because of some change of rule in guides being allowed in (I am still unclear on why a time change was not made to allow the tour to be what we were supposed to be having.) Additionally, when asked for a good place to grab a snack during the three hour walking tour the guide spent 10 minutes talking about her diet, and patting her stomach. When asked again she indicated she was not sure. We ended up a terrible tourist cafe which given we paid a guide was RIDICULOUS. The guide makes all the difference in these types of tours, and this was a failure of the travel agency.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour-transport was feet.
Jewish Ghetto & Trastevere Tour
Jewish Ghetto & Trastevere Tour
Rome

This was a bit of disaster. It became a tour of 1000 churches when we were really interested in the Jewish History of Rome. The synagogue was not included, and at one point in the Trastevere we walked in to tour a church while a funeral was occurring. We did see some amazing theater ruins, and some gorgeous, stained class as well as very old churches with wells in the front. Our afternoon ended with kosher pizza which was delightful.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour-transport was feet.
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Positano was AMAZING. I wish our lunch restaurant had an ocean view, but the food was very good. The guide was funny, and knowledgeable and the windy roads were well navigated.

Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Italy

Our guide was very good, but this was a bit of a nightmare. It was SOOOO crowded, and the guide was in a bit of a hurry. My teens would have liked to spend more time looking at the animal sculptures and she kind of rushed them through to walk through endless rooms of tapestries they had no interest in. The Sistine chapel was shoulder to shoulder-and not quiet, despite the photography prohibition people were taking photos on their phones and in general it just ruined the awe. Nothing however could ruin the awe of the basilica and Michelangelo's pieta.

Quality of Experience
Guides, Drivers and Staff
Transport
This was a walking tour-transport was your feet.
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

This tour, which included the entire area outside the coliseum was amazing. The guide knew all the stories, and to stand in the places where the history occurred while hearing the history was what I came to Rome for. The coliseum was one of the few things that really cannot be oversold. The size, the architecture it was surreal.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour-transport is your feet.
Central Food Market & Tuscan Cooking Class
Central Food Market & Tuscan Cooking Class
Florence

This was a very good experience, because the day we went the market was closed sadly we did not get the central food market experience. I wish we had known that, as we might have been able to go a different day.

Quality of Experience
Food
The ravioli and the sauce, it was all amazing.
Guides, Drivers and Staff
The young women leading
Transport
This category is not applicable.
Private Walking Tour of Florence | City Highlights with David & Duomo
Private Walking Tour of Florence | City Highlights with David & Duomo
Italy

AMAZING. Our guide was the best we had in Italy-he was funny, engaging and picked up very quickly on what was of interest to my 16 and 21 year old. His love for the city and flexibility to what was of interest to use was an amazing combination. I wish Marco had been out guide for all of Italy!

Quality of Experience
Guides, Drivers and Staff
Transport
This is a walking tour-so transport is your feet.
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

This was very nice. Would have been better if it had included a tour of the palace as well as the church. It was a lot of you should come back here and do x-which given we were in Venice for two days was not great. However, the guide was very kind, and made great restaurant recommendations.

Quality of Experience
Guides, Drivers and Staff
It was a little challenging to find out guide, but once we located her it was very good.
Transport
This is a walking tour. So transport was your feet.
Local specialist: Maria Grazia Rubino

The France in-country specialist Liz was great.
France | Aug 17 - Aug 26, 2026

Mary Anna
Mary Anna M.
Newark, NJ | Reviewed on Aug 27, 2026
Liz and her back-up team were the best. Very responsive in answering questions and providing guidance. Our taxi driver was late in getting us to our Eiffel Tower timed tickets entry. Liz contacted our guide to let them know we were going to be late. The hotels in Bordeaux, Paris and London were well-sited and very nice. Great included breakfasts, too! Read more

Liz and her back-up team were the best. Very responsive in answering questions and providing guidance. Our taxi driver was late in getting us to our Eiffel Tower timed tickets entry. Liz contacted our guide to let them know we were going to be late. The hotels in Bordeaux, Paris and London were well-sited and very nice. Great included breakfasts, too!

Hotel Reviews
Henrietta Experimental
London

Loved the location of this hotel! Right in the midst of Covent Garden.

Authenticity & Character
Cool vibe in the rooms. USB in-wall plugs at the desk and bedside.
Location
Walkable to the underground, & bus routes.
Staff
We got great guidance on getting around London from front desk.
Cleanliness & Comfort
Room amenities were great. Their nightly turn-down service included the most yummy lemon melt-away cookies. Craving them!
Citadines Les Halles Paris
Paris

Only one of the two elevators worked during our 4 day stay. Complimentary coffee was only offered the first day. Great location, amongst lots of different restaurants. Sure nice to have a washer and dryer to use.

Authenticity & Character
Location was what made this hotel special.
Location
Staff
Cleanliness & Comfort
Room was clean, shower easy to navigate.
HƓtel La Zoologie
Bordeaux

The rooms were well appointed and just funky enough to know you were in an old Natural History Museum. Wish it were closer to the downtown area where most of the restaurants were.

Authenticity & Character
In an old Natural History Museum - the decor was themed nicely.
Location
Just the location. Near the train station which was great. But away from the bulk of the downtown restaurants.
Staff
Cleanliness & Comfort
Local specialist: Liz Chreist

Emanuela provided us with an amazing trip iti...
Iceland | Aug 17 - Aug 24, 2026

M
Maren R.
Los Angeles, CA | Reviewed on Aug 27, 2026

Emanuela provided us with an amazing trip itinerary. I was not the easiest client to work with and asked lots of questions and did a lot of revisions and she was patient and did a great job accommodating our wants. I cannot recommend her services enough

Local specialist: Emanuela Grieco

A wonderful experience traveling in China!
China | Aug 10 - Aug 20, 2026

Teju
Teju P.
Newark, NJ | Reviewed on Aug 27, 2026
Lisa was excellent and very helpful in the planning stages of our trip. She answered all questions and made any necessary adjustments in a quick and timely fashion. Our trip went extremely smoothly due to her hard work. On our trip, in Beijing, Roy and Mr. Meng were very helpful and adopted quickly to changing weather situations to ensure we were able to go see The Great Wall in the further Simatai section. He was extremely helpful in dropping us in the train station and was kind enough to... Read more

Lisa was excellent and very helpful in the planning stages of our trip. She answered all questions and made any necessary adjustments in a quick and timely fashion. Our trip went extremely smoothly due to her hard work.

On our trip, in Beijing, Roy and Mr. Meng were very helpful and adopted quickly to changing weather situations to ensure we were able to go see The Great Wall in the further Simatai section. He was extremely helpful in dropping us in the train station and was kind enough to give us some food for the ride.

In Luoyang & Zhengzhou, James and Wang Li were excellent hosts, and very gracious in interacting with locals and helping us make purchases as well. Our day to visit the Shaolin temple was excellent and I was grateful to have James with us. His personality and energy made the trip all the more better and even helped us deal with the heat of the day!

Finally, in Shanghai, Vivian and Mr. Zhang the driver gave us a great tour of the city and were very helpful. Vivian was very accommodating to help us shop

Only a small piece of feedback to add, in Tiananmen Square, the bag search is fairly thorough and exhaustive, which I wasn’t expecting, for future travelers this may be good to advise preemptively, to expedite going through the checkpoint and also avoid any potential items being withheld.

Activity Reviews
Full day trip Shaolin Temple and Songyue Temple Pagoda
Full day trip Shaolin Temple and Songyue Temple Pagoda
China

This was an amazing experience. Our guide James had helped us get great seats for the martial arts demonstration show. I was very pleased with the experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Jinshanling Hike and Simatai Great Wall
Jinshanling Hike and Simatai Great Wall
China

This was an amazing hike and view of the great wall. Highly recommend going to this section if the time allows. You may see the great wall in it's natural state.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisa Sun
Lisa
Lisa Sun
Local specialist in China | Replied on Aug 28, 2026
Hi Teju,
I truly believe that it is your wonderful cooperation, positive attitude, and understanding that have helped make this journey such a pleasant and memorable experience.
It has been my pleasure to assist you throughout your trip, and I sincerely appreciate the trust and support you have shown me along the way. Please always remember that you are my VIP guest, and I will be delighted to assist you whenever you are ready for your next adventure. I sincerely look forward to planning... Read more

Hi Teju,
I truly believe that it is your wonderful cooperation, positive attitude, and understanding that have helped make this journey such a pleasant and memorable experience.

It has been my pleasure to assist you throughout your trip, and I sincerely appreciate the trust and support you have shown me along the way.

Please always remember that you are my VIP guest, and I will be delighted to assist you whenever you are ready for your next adventure.

I sincerely look forward to planning and welcoming you on our next journey together. Until then, I wish you many more wonderful travels and unforgettable moments.

Warmest regards,
Lisa

Fantastic vacation
the Azores | Aug 19 - Aug 26, 2026

Robyn
Robyn B.
Canada | Reviewed on Aug 27, 2026
The trip was wonderful. Planning was as I requested. Joao was available to help me when I couldn’t locate a guide at a meeting point or had to change an arrangement. Outings were fantastic. Warren, was our guide for the Lagoa Fogo hike and he was a kind, knowledgeable, generous human being and guide. IPA, for the bike tour was fantastic. We visited a local cheese shop/restaurant in Furnas and ate cheese chocolates that were delicious. Patrick took us off roading in Sete Cidades in an open... Read more

The trip was wonderful. Planning was as I requested. Joao was available to help me when I couldn’t locate a guide at a meeting point or had to change an arrangement. Outings were fantastic. Warren, was our guide for the Lagoa Fogo hike and he was a kind, knowledgeable, generous human being and guide. IPA, for the bike tour was fantastic. We visited a local cheese shop/restaurant in Furnas and ate cheese chocolates that were delicious. Patrick took us off roading in Sete Cidades in an open vehicle (highly recommended) and he was an excellent driver and source of local info. We saw dolphins and whales on the whale watching tour and the boat ride was fun. Unfortunately, we contracted a stomach bug that the locals are also getting and that they think arose from a bacteria in the usually very drinkable water (unsure where) although some think it was a virus. Who knows? We had to miss our canyoning experience which was unfortunate. Next time. Furnas is one of my favourite places. It’s so lush. We walked on a lava sand beach at Praia de Fogo. Gorgeous. And the geothermal ocean pool at Ponta de Feraria was possibly one of the most incredible places in the world. Kimkim helped me plan a wonderful vacation and supported us throughout the vacation. Thank you to Joao. Much appreciated.

Activity Reviews
Furnas Valley Bike Tour
Furnas Valley Bike Tour
the Azores

E bikes were fun and made the sites easier to access. Roads are dirt and can be steep. Stops to places were explained well by IPA, our guide. Cheese restaurant and tasting of local cheeses was a wonderful.

Quality of Experience
My
Guides, Drivers and Staff
Transport
Whale-Watching in SĆ£o Miguel
Whale-Watching in SĆ£o Miguel
the Azores
Quality of Experience
Guides, Drivers and Staff
Good commentary during excursion.
Transport
Guided Hike in SĆ£o Miguel
Guided Hike in SĆ£o Miguel
the Azores
Quality of Experience
Warren is very easy going and loves his work.
Guides, Drivers and Staff
Sete Cidades by Jeep - A Half-Day Off-Road Tour
Sete Cidades by Jeep - A Half-Day Off-Road Tour
the Azores
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Daniel
João
João Daniel
Local specialist in Lisbon | Replied on Aug 27, 2026

Thank you for your kind words Robyn :)
I'll pass along your reviews to the guides you met in SĆ£o Miguel.
Hope everyone's stomachs are fully functional by now.

Wonderful holiday thanks to kimkim
Japan | Aug 21 - Aug 25, 2026

V
Vicente G.
Hong Kong SAR China | Reviewed on Aug 27, 2026
Angel did an excellent job to tailor the trip to our requirements. She adapted the planning based on our continous feedback and once we were on the trip she kept in touch to ensure we had the logistical details for the next day activities (if any). We did some on the go changes due to the weather and also based on things we saw while in the trip that we wanted to explore and had not originally planned
Overall we had a fantastic holiday thanks to her!
Read more

Angel did an excellent job to tailor the trip to our requirements. She adapted the planning based on our continous feedback and once we were on the trip she kept in touch to ensure we had the logistical details for the next day activities (if any). We did some on the go changes due to the weather and also based on things we saw while in the trip that we wanted to explore and had not originally planned
Overall we had a fantastic holiday thanks to her!

Hotel Review
Hakone Kowakien Ten-yu
Hakone

Excellent hotel and facilities. Only negative point is they are not flexible with check-in/out which considering the category I would have expected them to be more accepting. FYI the public onsen on site does not allow people with tattoos (which is the case in other places too) and the private onsen though nice feel more like a bathtub than anythign else.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sushi & Home Cooking Class from Market to Table near Asakusa
Sushi & Home Cooking Class from Market to Table near Asakusa
Tokyo

Really nice experience in a small group. Ai and Alice were fantastic not only in teachign us some basic japanese recipes but also about the tranditions and histroy behind it. Our food was simple but very good and tasty. The size of the group was good (7 in total)

Quality of Experience
Guides, Drivers and Staff
Transport
This actually is N/A as we simply had to meet at adeisgnated point
Tokyo One-Day Tour: Ueno Park, Meiji Shrine, Akihabara, and Skytree
Tokyo One-Day Tour: Ueno Park, Meiji Shrine, Akihabara, and Skytree
Tokyo

Very nice tour, though the heavy rain altered the plans significantly and the Skytree visit was a bust as there was close to 0 visibility and no refund possible as per policy. Ueno park and Akihabara were very nice, while the Meiji Shrine we had to vist on our own the following day but is clearly one of the highlights of the city. I was surprised we were not taken to Sensi-jo temple which is another increible site to visit (we went on our own late that day). Our guide, Toru, was very good though the rain did mess up his plans. He took us to have an incredible sukiyaki lunch which was one of the best experience of our trip.

Quality of Experience
Guides, Drivers and Staff
Toru should have been a bit more adapatbale to the weather
Transport
Tokyo plublic transportation is excellent
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Aug 27, 2026
Hi vicente,
I truly feel very fortunate to have had the opportunity to arrange a journey for such a kind and lovely family.
Your kindness, courtesy, cooperation, and trust have meant so much to me and have been incredibly important in making everything go smoothly. I sincerely appreciate the patience and understanding you have shown throughout the planning process. What I admire most is your optimistic attitude throughout the journey. Your enthusiasm, warmth, and ability to enjoy every... Read more

Hi vicente,
I truly feel very fortunate to have had the opportunity to arrange a journey for such a kind and lovely family.

Your kindness, courtesy, cooperation, and trust have meant so much to me and have been incredibly important in making everything go smoothly. I sincerely appreciate the patience and understanding you have shown throughout the planning process.

What I admire most is your optimistic attitude throughout the journey. Your enthusiasm, warmth, and ability to enjoy every moment are truly inspiring. I believe your wonderful attitude toward travel is something we can all learn from.
Really want to see you on your next trip!
Warmest regards,
Angel

Well-supported and extremely helpful
Japan | Aug 13 - Aug 24, 2026

A
Andrew P.
Australia | Reviewed on Aug 27, 2026
From initial planning and considering different options, through to the support we had before, during and after the trip, the service has been absolutely amazing. Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely... Read more

From initial planning and considering different options, through to the support we had before, during and after the trip, the service has been absolutely amazing. Our guide/trip concierge, Soleil, was wonderful - very patient with our changing plans, made suggestions based on our interests that we would never have thought of, and which were bang on the mark, communicated regularly on the app, by a messaging app, and video chat, and we were lucky enough to meet in person, when she was lovely and helpful. We could not have hoped for better and felt very well supported and looked after throughout. Fully recommend this service to anyone considering booking a trip abroad.

Activity Reviews
Absolute Osaka Food Tour
Absolute Osaka Food Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Kimono wearing and Tea ceremony (Sado) in Kyoto (Private)
Japan
Quality of Experience
Guides, Drivers and Staff
Welcome to Osaka
Welcome to Osaka
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Soleil Ponce-Higa
Soleil
Soleil Ponce-Higa
Local specialist in Kofu, Yamanashi, Japan | Replied on Aug 27, 2026

Andy!! 🄹 Thank you so much for this!! This honestly made my day. 😊

It was such a pleasure planning everything with you and Daryl and I’m really happy that everything came together and that you both felt looked after throughout the trip.

And I’m especially glad we actually got to meet in person after all those messages and video calls! ^^

Thank you again for trusting me with your trip and for taking the time to write such a lovely review. I really, really appreciate it. šŸ„¹šŸ™šŸ½

Hope you and Daryl are getting some proper rest now after Japan! 😊

Cheers!
Soleil

First time using kimkim and it was great!
Thailand | Aug 17 - Aug 26, 2026

Eloy
Eloy S.
Seattle, WA | Reviewed on Aug 27, 2026

First time using kimkim and it was great. They catered to our every want and need. Everything was prepared and on time as they scheduled it. Their staff, Hoa and Phuong, were excellent made sure we did everything we wanted and within our budget. We will be using kimkim again.

Local specialist: Phuong Nguyen
Phuong
Phuong Nguyen
Local specialist in Hanoi, Vietnam | Replied on Aug 27, 2026

Hi Eloy & Judy,
Thank you so much for the lovely review!
It was such a pleasure working with you and helping bring your honeymoon trip together. We’re so happy to hear everything went smoothly and that the trip lived up to your expectations.
It was truly wonderful having you as our travelers, and we’d love to help you plan your next adventure with kimkim😊
Wishing you both a beautiful happily ever afterā¤ļø, and hopefully we’ll see you again soon!
From the land of smiles,
Phuong

Beautiful Portugal
Portugal | Aug 2 - Aug 11, 2026

S
Steve H.
Newark, NJ | Reviewed on Aug 26, 2026
The hotel in Lisbon was nice and no elevator and difficult stairs. The hotel in Cascais was wonderful and Porto’s was great location. The cooking class and dinner with locals were the best planned parts of the trip. The tour guide in Lisbon was a little boring. Overall it was a very smooth experience. Read more

The hotel in Lisbon was nice and no elevator and difficult stairs. The hotel in Cascais was wonderful and Porto’s was great location. The cooking class and dinner with locals were the best planned parts of the trip. The tour guide in Lisbon was a little boring. Overall it was a very smooth experience.

Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Douro Valley Highlights: Wine, Olive Oil & River Cruise
Porto

Really nice day and lunch with good wine. I expected a little more of a boat excursion and maybe a smaller boat but it was nice. It is a lot of time in a van. The guide was very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Petiscos Brunch & Market Experience in Porto
Petiscos Brunch & Market Experience in Porto
Porto

Really good food and wine. The guide was very pleasant. Only negative was maybe spending so much time within the market and not exploring Porto more.

Quality of Experience
Food
Guides, Drivers and Staff
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon

Lovely and welcoming couple. Great food. One of the best meals we had in Portugal.

Quality of Experience
Food
Guides, Drivers and Staff
Tracing Lisbon’s Jewish History: A Guided Experience
Tracing Lisbon’s Jewish History: A Guided Experience
Lisbon

A little dull

Quality of Experience
Guides, Drivers and Staff
Hands-On Cooking Class with a Local Chef
Hands-On Cooking Class with a Local Chef
Porto

Excellent chef especially with our kids. This was our favorite night.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Giorgia Torre

Great trip itinerary; great local guides with prompt pick ups
Spain | Aug 17 - Aug 25, 2026

Linda
Linda W.
Chicago, IL | Reviewed on Aug 26, 2026
This was another great trip planned by KimKim! Our local guides were all fabulous! They were very knowledgeable and personable as well as prompt. Read more

This was another great trip planned by KimKim! Our local guides were all fabulous! They were very knowledgeable and personable as well as prompt.

Hotel Review
H10 Madison Hotel
Barcelona

The rooftop views, pool and bar were wonderful, although at times, the pool was overrun with small children. The staff was friendly and helpful and the breakfast each morning was delicious. Overall, we really liked the hotel. Our room was comfortable, but we would have liked a quieter location. We were on the 7th floor, right below the pool area. We could hear the movement of tables and chairs as they prepped for the day, although it wasn't too terribly early. The location of the hotel was great!!

Authenticity & Character
Location
Close to the Old City and Cathedral areas
Staff
Evelyn was particularly outstanding.
Cleanliness & Comfort
Activity Reviews
Self-Guided Walk in Barcelona’s Gothic Quarter
Self-Guided Walk in Barcelona’s Gothic Quarter
Barcelona

We used an audio guide from Rick Steves which was very helpful.

Quality of Experience
Private Tapas & Flamenco Experience in Barcelona
Private Tapas & Flamenco Experience in Barcelona
Barcelona

Our guide, Alfredo was excellent. He took us to 2 outstanding tapas restaurants where they had everything ready for us. The Flamenco show was a lot of fun too. It was the perfect length.

Quality of Experience
Food
The tapas that were pre-selected for us were outstanding and the wine was abundant.
Guides, Drivers and Staff
Private Barcelona Picasso Tour with Picasso Museum
Private Barcelona Picasso Tour with Picasso Museum
Barcelona

Our guide, Vitaly was outstanding!! His knowledge and passion for the city and of Picasso made the experience extra special. I highly recommend having guided tours of museums. They can get overwhelming and guides can highlight the most important works and the history behind them. This museum in particular was a wonderful chronology of Picasso's life.

Quality of Experience
Guides, Drivers and Staff
Private Montserrat Sunrise & Brunch
Private Montserrat Sunrise & Brunch
Barcelona

Our pick up was not quite early enough for us photographers. Our guide was quite young and he walked very fast up the steep hill to the sunrise spot. We were slower and just made it to the top as the sun was coming over the mountain. We really had no time to set up our tripods and get a good shot. It turned out that it wasn't a very good sunrise that morning. The tour of the church and Black Madonna was very good and the funicular ride down the mountain was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Gaudí Experience with La Sagrada Família & Park Güell
Private Gaudí Experience with La Sagrada Família & Park Güell
Barcelona

Our guide, Maria was outstanding!! She was very patient with us as we wanted to take a lot of photos. We loved all of the Gaudi locations we toured. We ended up taking a tour of Casa Batllo on our own later in our trip. It was great to be able to get quick access to the sites too, without having to wait in long queues.

Quality of Experience
Guides, Drivers and Staff
Transport
We had to arrange and pay for the taxis ourselves.
Sailing Trip with Winery Visit & Tasting
Sailing Trip with Winery Visit & Tasting
Barcelona

We really enjoyed the winery visit. We were driven to the winery first, then we sailed back. While this was the opposite to what was originally planned, we really liked the order. We were expecting to be served a brunch at the winery as outlined in our KimKim itinerary, but all we got was pan con tomate (which, by the way, was my favorite tapa in Spain!). It was fine as we did have breakfast at the hotel; it just wasn't what was expected. It rained during our sailing trip (first and really only rain we saw in our 2 weeks in Spain- what are the odds?:(. We still had a lovely time and enjoyed our boat captain and the other 2 couples who were on the boat with us.

Quality of Experience
Guides, Drivers and Staff
Francesca at the winery, Bouquet d'Adella was fabulous! Our boat driver was fun.
Transport
Self-Guided MontjuĆÆc & Tibidabo Walk
Self-Guided MontjuĆÆc & Tibidabo Walk
Barcelona

We really struggled to understand what all there was to see and do on Montjuic and how to get there. I am usually very good at planning these kind of things, but I couldn't figure out how to manage the funicular/cable car option. We ended up taking a taxi up to the castle and then walked to the Art Museum, Magic Fountain and Plaza de Espana from there. While we enjoyed the views near the castle, we decided not to visit the castle. We decided not to go to Tibadabo at all.

Quality of Experience
Local Market Visit & Cooking Class
Local Market Visit & Cooking Class
Barcelona

We loved this experience. There were only 4 of us in the class, so we had a very private experience. The food was amazing!

Quality of Experience
Antonio, the chef was delightful. We got a lot of hands-on experience and the food and wine was abundant.
Food
Everything, especially the paella made with fresh seafood purchased at the market.
Guides, Drivers and Staff
Antonio!
Local specialist: Adam Gomez

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.