Trip Reviews

The latest reviews by travelers who booked their trip on kimkim
Katie

3 cities | fjords and mountains, Norway - Aug 2 - Aug 13, 2018

Traveler: Katie D. - Local specialist: Linda Veråsdal

Just returned from a totally epic trip to Norway, planned with great care by our awesome specialist Linda. Linda service was nothing short of perfect. She listened to what we wanted to do during our visit, understood and respected our budget and planned a trip for us that maximized our dollars and used our travel days very efficiently. Without Linda's help I am certain that we would not have been able to see so much of the country in such a smooth and logical manner and would never have... read more

Just returned from a totally epic trip to Norway, planned with great care by our awesome specialist Linda. Linda service was nothing short of perfect. She listened to what we wanted to do during our visit, understood and respected our budget and planned a trip for us that maximized our dollars and used our travel days very efficiently. Without Linda's help I am certain that we would not have been able to see so much of the country in such a smooth and logical manner and would never have found the interesting, charming and cost efficient accommodations that she did. In addition that tours she planned were spot-on and unique to our family. I was really impressed with Linda's ability really get a sense of what we truly wanted out of the trip (i.e. to experience the "real" Norway, not a tourist version). We had so many wonderful experiences, but I would say the best was probably our stay in Aurland. Our accommodations were amazing (cabin overlooking the fjord) and our tour of the area with Mathilda was just amazing, and included a hike to a beautiful lookout and glassblowing with a local artist. Our tour through Bergen with David was equally awesome. He gave us a local's view of the "scene" in Bergen and had so many great recommendations for restaurants, kafe's, shop's etc. that were off the tourist-path. I think the best part of the tours were that both guides were lovely and engaging and happy to chat and share about what life is like in Norway. We also took the Hurtigurten which was really interesting and fun and ended our trip in Trondheim which is a simply beautiful, young, fun city. I think it is worth mentioning two very important things: 1) Linda really did a great job ensuring all of our booking and travel transitions were smooth and easy to follow, including arranging taxis and pick/ drop off and being considerate of train/boat/travel times to ensure we were not wasting time waiting or were stuck in one place with hours to kill and nowhere to go. 2) When there were a couple of (very minor) hiccups with hotel bookings, Linda was accessible, available to help and dealt with the issues immediately. It was very comforting to know that she was available to help during our travel. Well done Linda! Truly was a trip of a lifetime and my mother was so impressed and happy. Best, Katie

One day hike, Iceland - Aug 15 - Aug 15, 2018

Traveler: Sue M. - Local specialist: Midgard Adventure Team

A fantastic day with a local guide - great hiking with some cool, secret canyons and waterfalls. Lunch was amazing. Best of all were Jon’s Saga stores and personal love for the region. More than we expected!

Midgard Adventure Team, local specialist, responded to this review:

Hi Sue,
I know, right! Jón is a colorful character that everybody loves and he loves everybody :D
Thank you for your comment, good to hear that you enjoyed the tour with us.

The best from the Midgard team.

Adventure in costa rica, Costa Rica - Aug 3 - Aug 12, 2018

Traveler: seng K. - Local specialist: Sylvia Jurado

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow... read more

Sylvia is amazing! She is pleasant and easy to work with. We missed our flight and Sylvia rearranged pick-up and transfers from the airport with no fuss. She surprised us with a last minutes city tour of San Jose and dinner at Tiquicia Restaurant. The view of central valley from Tiquicia Restaurant was spectacular! It is truly a million-dollar view. The food was delicious and the traditional dance was fantastic.

Tabacon Resort , all I can I say is " Wow, wow, and wow " It is a thermal paradise! All of the staffs at the resort were wonderful. Do not miss this place.

Monteverde Cloud Forest - what an incredible place. I felt like I was in the movie Avatar. I saw so many wildlife - incredible experience. The sky walk, sky tram , and the zip lining was unbelievable. We had so much fun!

Manuel Antonio Nation Park - stunning park with amazing beaches. I'm so happy we did a guided tour of the park; otherwise, we would have missed out on the beautiful wildlife like the Sloth, rainbow grasshopper, and the colorful birds.

My daughter and I had an amazing time in Costa Rica. Thank you Sylvia .

XOXO
Seng

Sylvia Jurado, local specialist, responded to this review:

Hola Seng!
I am so excited to learn that you and your daughter enjoyed a fantastic vacation and loved the visit to Tiquicia Restaurant!
Also glad to know that you decided to upgrade your stay at Tabacon!
I also enjoyed meeting you during the whole planning stage!
God Bless you!
Big hug and Pura Vida!!

A relaxed pace through cultural triangle, Sri Lanka - Aug 5 - Aug 14, 2018

Traveler: Linda H. - Local specialist: Sandun Jayasundara

My trip to Sri Lanka was a true pleasure. I wish to thank my guide, Mark, for his expert care. I felt at ease and well cared for throughout my 10 day stay.

I can't say which region was my favorite to be honest. I traveled in the North and through the cultural triangle. I loved all of it but ,Jaffna, perhaps, stole my heart. I think, because of how much the people have had to endure and have come so far in rebuilding life there.

The beauty of the island is truly amazing. I was greeted so warmly by the people there and I met some forever true friends. Lovely. Thank you.

Sandun Jayasundara, local specialist, responded to this review:

Hi Linda, Many thanks for your kind review. I am really thrilled to hear that you had a great time in Sri Lanka. It was really great to talk to you and knowing you were enjoying the tour to the fullest. I wish you the best on your future trips!
Best Regards,
Sandun.

Jordan south, Jordan - Aug 10 - Aug 13, 2018

Traveler: Maggie H. - Local specialist: Lena Sluga

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.

Lena Sluga, local specialist, responded to this review:

Hi Maggie, I'm glad to hear that you enjoyed your trip - I will pass on the compliments!

Guatemala 2018, Guatemala - Aug 4 - Aug 11, 2018

Traveler: Mike R. - Local specialist: Chris Gwinner

Chris and team provided my family with the best vacation we have ever shared together.
This was the first trip to Guatemala for my 2 biological children, as well as the first trip to Guatemala for my youngest daughter that we adopted from Guatemala 13 years ago. It was also our first opportunity visit with Telma, a 9 yr old girl that we sponsor from Guatemala through the organization, Unbound.

When I first reached-out to Chris, I didn't know what to expect. I had very little knowledge... read more

Chris and team provided my family with the best vacation we have ever shared together.
This was the first trip to Guatemala for my 2 biological children, as well as the first trip to Guatemala for my youngest daughter that we adopted from Guatemala 13 years ago. It was also our first opportunity visit with Telma, a 9 yr old girl that we sponsor from Guatemala through the organization, Unbound.

When I first reached-out to Chris, I didn't know what to expect. I had very little knowledge about Guatemala, but wanted to provide my family a very special experience. With just a few suggestions for sights we wanted to see and activities that we wanted to experience, Chris created a complete 7 day itinerary, that included, hotel accommodations, guides, ride transfers, necessary equipment, etc.. no details left out. It was a completely seamless experience which made our trip so enjoyable and stress free. Chris immediately responded to all my requests and questions.

I also can not say enough about his staff. We had the pleasure to spend 4 days with Alex, our guide, who lead us through mountain biking, volcano hiking, village tours, kayaking, and who shared with us his culture and country's history. Along the way he introduced us to many locals that added to our experience. We had "Monkey" guide us up Pacaya, and make us Smores from active volcanic ash and rock. We met Mary a local villager from Santiago, who taught us how create a traditional Mayan headdress, We met Delphina and her sister, who belong to a local textile cooperative in San Juan who shared with us their family craft of making textile goods by hand. While stopping for lunch at a restaurant we were invited to make our own tortillas. Lastly, we had the opportunity to hike the ancient city of Tikal and experience the ruins with our guide Andres. He was very knowledgeable about Mayan history and was able to share the history of Tikal with our family.

Never would we have experienced so much in such a short time without the help of Chris and KimKim. Thank you guys for the trip of a life time!!!

Chris Gwinner, local specialist, responded to this review:

Wow Mike, thank you for such a thorough and thoughtful review! These are the types of trips that are rewarding for our team and we're so glad that you and the rest of the family enjoyed your trip to Guatemala. It's hard to describe but I believe you found the personal connections with Alex, Telma, Mono, and so many other locals that make visiting Guatemala so special.

I will be sure to share your review with Alex and the rest of the Old Town Outfitters team , thank you again.

We look forward to seeing you back in Guatemala in the future!

Varied trip for a family, Nepal - Aug 5 - Aug 13, 2018

Traveler: Aislinn S. - Local specialist: Mads Mathiasen

Mads was really helpful from the outset and helped me work out a fantastic itinerary for myself and my family. We thoroughly enjoyed it all from the trekking with our lovely guide chheering, the white water rafting expedition and our luxurious stay at Chitwan. Our adventure to lumbini and across the border was fun but would maybe fly from Kathmandu next time! Amanda, our contact in Kathmandu was faultless- giving us excellent recommendations for meals and providing us with a phone so we could... read more

Mads was really helpful from the outset and helped me work out a fantastic itinerary for myself and my family. We thoroughly enjoyed it all from the trekking with our lovely guide chheering, the white water rafting expedition and our luxurious stay at Chitwan. Our adventure to lumbini and across the border was fun but would maybe fly from Kathmandu next time! Amanda, our contact in Kathmandu was faultless- giving us excellent recommendations for meals and providing us with a phone so we could contact her if we had any problems and then resolving any issues with incredible speed. We loved Nepal as much as when we last visited it nearly 20 years ago and now our 3 children love it as well. Thank you all so much.

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 8 - Aug 13, 2018

Traveler: Lesley A. - Local specialist: Preeti Bhide

We really enjoyed the itinerary and the hotels that were selected. Would have appreciated a bit more detail and tips. For example the day trip to the waterfall, where there was no opportunity to get lunch, a note suggesting to take a picnic lunch would have been helpful. Also some detail on the timing of activities would help plan the day better - seal colony viewing duration, whale watching duration etc.

Robyn

History tour wanted please, Sri Lanka - Jul 17 - Jul 20, 2018

Traveler: Robyn M. - Local specialist: Sajith Kularathna

Sajith was great with organising our Sri Lanka trip, his attention to detail was very high. Although we didn't end up going on our trip we would highly recommend using Sajith for organising a trip.

Sajith Kularathna, local specialist, responded to this review:

Many thanks for posting the nicest review! Furthermore, thank you very much for reviewing me. It was my pleasure to help you in planning your trip. Unfortunately, we couldn’t deliver you the services as you were not feeling well to travel to Sri Lanka. Hopefully, in the future, you will travel again to Sri Lanka and contact me as your local travel specialist. I want to thank you once and again and enjoy your next travel with kimkim. I wish you all the best!

South africa self-drive, South Africa - Jul 15 - Aug 6, 2018

Traveler: AJ H. - Local specialist: Deborah Smook

This is an incredible service, and I can’t express how much I appreciate being able to visit a new place — new cultures, new languages, contested histories — and feel like I left it with something more than a superficial layer of tourist-appropriate experience.

Deborah (with help from Tara - of Elgin Africa) provided us with an incredibly thoughtful and perfectly paced itinerary for our 22-day holiday. Deborah’s understanding of us — she really listened to us — and of the options before... read more

This is an incredible service, and I can’t express how much I appreciate being able to visit a new place — new cultures, new languages, contested histories — and feel like I left it with something more than a superficial layer of tourist-appropriate experience.

Deborah (with help from Tara - of Elgin Africa) provided us with an incredibly thoughtful and perfectly paced itinerary for our 22-day holiday. Deborah’s understanding of us — she really listened to us — and of the options before us, given our interests and length of stay allowed her to guide us to choices we wouldn’t have considered or known about. The process of working with Deborah was easy — we emailed several times, and spoke on the phone once — and each ‘visit’ with her left us more and more excited about our trip.

Deborah has worked in tourism for many years, and not only knows places and people, but has an encyclopedic knowledge of how businesses are run, what their values are, and how accommodations, tours, and even key local people will suit her clients.

We loved (LOVED) this trip. We would trust KimKim with any future travel based on our experience with Deborah. She heard our desire to travel according to our values, even though it might mean risking new experiences with accommodation, local tour guides, or wildlife (!). We asked for a non-Disney version of South Africa, and that’s exactly what we got. We’ve been home for two weeks, and already we’re saving for our next holiday (with Deborah at the helm).

My husband’s primary interest was in tracing the lives and contributions of Nelson Mandela and Archbishop Desmond Tutu. Deborah ensured that we visited each significant location in that ‘Long Walk to Freedom’ — including the various branches of the Apartheid Museum. More than that, Deborah identified several contacts for us over the course of our holiday who we would meet and speak with to help us understand personal stories of activism during the struggle for a Democratic South Africa.

In Johannesburg, we stayed in the arts district Maboneng, and toured the city with “King,” a Soweto-born tour guide whose vibrancy and realistic portrait of the city challenged the ‘victory’ narrative. It was wonderful to have a more complex portrait of the country immediately — and with personal experiences and explanations to make that portrait more concerning.

In Qunu, the place of Mandela’s birth, Deborah paired us with an incredible local guide we’re still talking about. His activism during the struggle to end apartheid forced him out of university and into prison. Still an activist, and finished with his formal education, “Zim” allowed us to question him about his current work (defining and re-defining masculinity, and leading groups of people to experience their own power). Deborah had arranged for us to have lunch at his home, where we met his wife and ate a beautiful meal prepared with fresh vegetables grow in their garden. This sort of encounter is simply not possible without current connections and deep interest in one’s work. Wow, Deborah!

Deborah’s care throughout the trip created opportunities and connections like this for us. In Cape Town, for example, tickets to Robben Island were scarce because of ferry trouble and unforeseen closures of the museum. Deborah to the rescue. Robben Island may sound like a trip only for tourists, but I found it to be remarkably organized, insightful, and deeply moving. Need I mention that our tour of the prison/museum was led by a former political prisoner?

My primary interest in the trip was to see and experience the vast expanse of South Africa — its open skies, its languages, its people, and expressions of its cultures. Deborah consistently steered us toward places and encounters we wouldn’t have been able to have on our own. The range of people she put us in touch with ranged from shops selling the work of local people (sometimes co-owned and operated by those people), or informal locations where she was sure we would encounter local artisans selling their work. Our accommodations provided us with not just a white South African holiday. (On our flight home, we noticed that the cosmopolitan artsy 12 Decades Hotel in Johannesburg was written up as a ‘must-go’ location in the in-flight magazine!) Even before we left home, Deborah’s itinerary for us included descriptions of accommodations like this one, describing a beautifully designed backpacker lodge: “Hopefully you’ll meet one of the owners, Sal, who basically grew up at the lodge and is very knowledgeable about all the community projects in the area.” Intersperced with backpacker accommodations, Deborah planned luxurious nights for us. In another part of the itinerary she writes: “It’s 5-star accommodation at 4-star rates and includes breakfast.” She failed to mention that the staff at Falcon’s View Manor (“high above the town of Knysna”) would wash our car (!) while it was parked overnight in their covered carport. At this hotel, we got to our room and discovered that Deborah, who had passed through the area days before, left a beautiful bottle of wine for us. (Need I mention that the adjustment to routine life at home has been difficult!?)

Deborah arranged for several game drives during our holiday, including photographic safaris in Chobe National Park in Botswana. She had personally experienced these safaris, and although such an excursion wasn’t on our radar, our stay at Pangolin Lodge and experiences with drivers and our photography ‘teacher’ couldn’t have been better.

Our trip covered a true range of natural environments, cultural locations, and physical activities. Everywhere we were safe and cared for with attention to detail. Deborah put us in the path of people and encounters that moved us and enlarged our personal and political worldviews. This is the best of travel.

Deborah’s deep knowledge of her client’s desires (we wanted to support family-owned and community-supportive businesses), coupled with her vast knowledge of opportunities for tourism in South Africa, and even Zambia and Botswana, made this a trip our friends simply can’t believe we were able to take. Deborah’s itinerary for us included details about the businesses we patronized, what we should expect for food, even what to pack for day hikes in specific regions... I can’t tell you how grateful I am for her knowledge. Impressed, and grateful.

I can’t thank you enough for referring us to Deborah and to her collegue Tara at Elgin Africa. Although we’ll need to save for a bit before we travel again, I’d reach out to Deborah without hesitation. KimKim was a terrific way to get us started. I’m grateful for your expertise and for the thoughtfulness of your method in pairing travelers with local experts like Deborah.

Cheers!

Deborah Smook, local specialist, responded to this review:

Dear AJ & Shannon

I can not thank you enough for the beautiful review and the opportunity to plan this trip with you. Tara and I really enjoyed doing it and felt like we were traveling with you.

Thank you for sharing the photos and your experience with us. It was really great meeting you too and hearing all about the trip. We will plan a trip with you again any day!

And you are on my to-visit list in the US soon.

Love

Deb & Tara

Active, Philippines - Aug 8 - Aug 12, 2018

Traveler: Blair M. - Local specialist: Leo Cuesta

Johnas was WONDERFUL. Thank you for a wonderful trip. Everything was handled expertly.

Leo Cuesta, local specialist, responded to this review:

Thank you for your review Blair, I'm glad you had a great trip despite the less than perfect weather! Thanks for choosing to travel with us and we hope to go on another adventure with you in the future (we also do trips in Colombia, you might want to consider that for your next vacation)!

Roman battlefield - pharsalus, Greece - Aug 8 - Aug 9, 2018

Traveler: Aldo S. - Local specialist: Tasos Mylonas

Tasos went out of his way to accommodate my unique request. Everything went according to plan. Panagiota was a GREAT guide to Philippi. She adjusted the amount of information provided based on our level of interest and it was fantastic!!!

Tasos Mylonas, local specialist, responded to this review:

Thank you, Aldo!
I am very happy this trip met your expectations! It was a unique request indeed, the kind that makes my job exciting! Hope to hear from you again at your next visit to Greece.

Norwegian highlights- bergen- the hardangerfjord- oslo, Norway - Aug 1 - Aug 7, 2018

Traveler: Jackie B. - Local specialist: Ingrid Thornes

We had a fabulous trip to Norway, orchestrated by Ingrid.
She was patient, kind, responsive and so extremely helpful!
We would definitely do this again!

Ingrid Thornes, local specialist, responded to this review:

Hi Jackie,

Thank you so so much for taking the time to write such a nice review! I am happy to hear that you had such a good time!

My sister says hi as well :-)

All the best to you and welcome back to Norway any time!
Ingrid

Myanmar & thailand tour - 15 days, Myanmar - Jul 23 - Aug 6, 2018

Traveler: Rodney S. - Local specialist: Anne Cruickshanks

What a great trip! Loved Myanmar. The first time I visited was as a backpacker in my mid 20s in 1986. That as a remarkable time to visit what was then Burma but I certainly travelled rough.
This time I requested higher end accommodation for my wife and I. Anne excelled with her selection. For instance, the Sanctum Inn and Bagan Lodge were modern suites in 5 Star accommodation. But we loved every choice she made for us, plus she saved us some money by recommending we stay at the Savoy in... read more

What a great trip! Loved Myanmar. The first time I visited was as a backpacker in my mid 20s in 1986. That as a remarkable time to visit what was then Burma but I certainly travelled rough.
This time I requested higher end accommodation for my wife and I. Anne excelled with her selection. For instance, the Sanctum Inn and Bagan Lodge were modern suites in 5 Star accommodation. But we loved every choice she made for us, plus she saved us some money by recommending we stay at the Savoy in Yangon rather than the Strand.
As well the selected itinerary suited our preferred pace of travel. Every morning we were busy site seeing until after lunch and then most days we were free to swim and lounge around our hotel pool. We are in our late 50s so, for us, this was ideal. However, if we made the request our fantastic guides were only too willing to show us more. So to Nay, Arwar, NeeNee and Cherry, our guides, thank you. So too to the drivers.
We had lots of highlights but I think the pagoda strewn hills surrounding Mandalay, the railway journey to the viaduct, the cooking class in Bagan and the visit to the Elephant Camp near Kalaw will stay in my memory the longest.
Thank you kimkim.

Anne Cruickshanks, local specialist, responded to this review:

Dear Rod and Jane,

Thanks for the wonderful feedback and delighted to hear you loved Myanmar- it is a special place and your photos really capture the beauty and atmosphere of the country! I will pass on your kind words to our guides and drivers. No matter what I plan, they are the ones who really 'make it happen' and I'm so glad you enjoyed your time with them and their flexibility with your excursions.

Hope you can make it back for a third visit to Myanmar one day soon!

Best,
Anne

Costa rica, Costa Rica - Aug 1 - Aug 6, 2018

Traveler: Andy H. - Local specialist: Randall Jiménez

To be honest, I’d never heard of Kimkim, coast to coast adventures, or Randall. This made me a little bit wary of sending over a few thousand pounds and just assuming it would all be ok. Randall seemed very nice over email and we were keen to support local business in the country were visiting rather than some massive tour company, so we took the plunge.

I really didn’t need to worry at all.

We’ve had a stunning time in Costa Rica - truly the trip of a lifetime. Whatever words or photos... read more

To be honest, I’d never heard of Kimkim, coast to coast adventures, or Randall. This made me a little bit wary of sending over a few thousand pounds and just assuming it would all be ok. Randall seemed very nice over email and we were keen to support local business in the country were visiting rather than some massive tour company, so we took the plunge.

I really didn’t need to worry at all.

We’ve had a stunning time in Costa Rica - truly the trip of a lifetime. Whatever words or photos just don’t do it justice so I won’t even try. What can be said for definite is that I’d totally trust Kimkim again and, above all Randall is a total legend who sorted everything out to perfection. All the cogs and wheels that needed to turn at the same time did like clockwork and it’s all gone without a hitch. We were met at the chaotic airport after a gruelling 10 hr flight with 2 tired kids, by a lovely friendly guy who got us to our hotel. The next day we started the 3 day tour of a lifetime to Tortuguero National Park, just as Randall had recommended, it was one of those life moments to never be forgotten - the moment lasted 3 days though.

Everywhere Randall has booked for us was expecting us and we just had to get ourselves to the agreed place to find everything ready, and taken care of for us. We found ourselves on the best trips with the best guides while others struggled in the heat.

It’s hard to know what else to say, other than Randall totally made this holiday, I can’t recommend him highly enough and if we come back, and we’d very much like to, I know who to get in touch with.

Randall Jiménez, local specialist, responded to this review:

Dear Andy,

I really appreciate your comments and the review about the whole process, since the first day that you contacted kimkim to this day. It is very moving to read your review Andy.

We thank you for trusting us and for giving us the opportunity to organize your family vacation. I will certainly be more than happy to welcome you again in our country and design a new adventure in this tinny but diverse paradise.

All the best to you and your family and I hope you have a nice flight back home tomorrow...see you soon and Pura Vida for visiting us!

Randall

Intro to chile, Chile - Jul 28 - Aug 8, 2018

Traveler: Susan G. - Local specialist: Oxana Protchenko

For the most part, Oxana did a very good job planning and organizing out trip to Chile. We had printed our itinerary and had access to the Axios app of our daily activities. The itinerary was well organized and structured with lots of helpful information(I.e., confirmation codes, flight #s, seats, check-in and departure times, hotel names, et. al. info). The bilingual tour guides were all knowledgeable, capable, well-prepared, punctual, and professional. We were especially impressed by two... read more

For the most part, Oxana did a very good job planning and organizing out trip to Chile. We had printed our itinerary and had access to the Axios app of our daily activities. The itinerary was well organized and structured with lots of helpful information(I.e., confirmation codes, flight #s, seats, check-in and departure times, hotel names, et. al. info). The bilingual tour guides were all knowledgeable, capable, well-prepared, punctual, and professional. We were especially impressed by two tour guides: Maria Teresa Vargas Casanova on Easter Island(Rapa Nui) and Felipe Maureira, our driver, tour guide and sommelier for Colchagua and Maipo Valley tours to the wineries. They were exceptional. We would highly recommend them and now consider them lifelong friends.
The connections went smoothly and our pickups/drivers at the airports were always there waiting for us with our names on signs. First, the accommodations on Easter Island could have been better since the room looked old and needed an update. It looked better from the outside. The service, and breakfast were good, as well as location to the airport,
However, in retrospect, we would have liked to see what other places were available in that category or even a higher category hotel. We would not recommend this hotel If there is a better choice available.
Each time we based out of Santiago at the Ismael Hotel and it was great. It was a nice boutique hotel with great service and breakfast and was centrally located in a fashionable area close to Lastarria, the art museums, the seafood market, and other places of interest. It was a great choice. Our only criticism was during our time in the Atacama. Oxana, even though we did have your telephone #, there were times when the communication could have been conveyed more clearly. For example, though you organized the itinerary, it would have been better to know that local tour operators(i.e.
Rutas Andinas) were handling the tours and schedules. The itinerary you gave us was suddenly in question as the driver who picked us up at El Loa Airport in Calama handed us a different itinerary. The order of activities and the days were changed. The first activity was supposed to be at 5:30am and not at 8:00am as now scheduled. We didn’t want to miss an activity so we prepared for the earlier time. This could have been more clearly communicated to us and the night person at reception was not sure himself. Also, while we had a very nice, modern room, there was no telephone in the room of this new wing of the Hotel(Don Jose). One activity had us going to the salt flats(Salares) with a stop off at a village famous for its church bell tower and the market in the plaza. Unfortunately, we were there so early, the market was closed,! Somebody should have clarified this since it was part of the tour. A big highlight of the Atacama, which we greatly anticipated, was the astronomical observation. Since we had cloudy weather all week, the day was not promising, but it wasn’t until ten minutes before that it actually came off. It was spectacular and we highly recommend this activity with Jorge Corante F. The Atacama part of the trip was where we felt that communication was not clear and we needed more help from you, Oxana. This is the only reason we feel you didn’t get the 5th star rating. However, you did respond quite well after this and notified us of what the last three days of our itinerary were and we considered those updated. We really appreciated that since I had requested help initially with checking in for our flights. You did that with confirmed Check-in info, but we found it was more helpful and direct to just go to the Latam app which we had from our trip last year to Ecuador to get our Tarjetas de Embarque(Boarding Passes). These were superior to what was sent us. For future travelers with Latam, download the app and put in the confirmation codes. A couple of other considerations we would have wanted.
We wanted to go to Pablo Neruda’s house near Valparaiso, but we were given The choice to go there or to do the walking tour as scheduled. We opted for the latter. Luckily, it was closed on Monday so that made it easier. Our good tour guide, Javiera, recommended his house in Santiago. Finally, given our time constraint, we probably needed another day of “down time” in Santiago to more fully appreciate Lastarria, the art and cultural museums, the seafood market, and other places of interest. Santiago has really good food. Dine at Aqui Esta Coco. We started our walking tour in Santiago with our good tour guide, Max, and ended in Santiago walking in Lastarria by ourselves. All in all, we appreciate the itinerary organized for us by Oxana and want to compliment her for her efforts. Gracias por todo(Thanks for everything).

Oxana Protchenko, local specialist, responded to this review:

Hello Susan, Thank you for your review!
I am glad you enjoyed your time in Chile and thank you for mentioning all the details, especially about what could have gone better as it is the only way we can make sure it does not happen to other customers.
Due to our tourism ideology we fully support local communities and also local providers, so we do use local partners for different destinations and we choose them really carefully. It is very important for us to have them as our partners as they... read more

Hello Susan, Thank you for your review!
I am glad you enjoyed your time in Chile and thank you for mentioning all the details, especially about what could have gone better as it is the only way we can make sure it does not happen to other customers.
Due to our tourism ideology we fully support local communities and also local providers, so we do use local partners for different destinations and we choose them really carefully. It is very important for us to have them as our partners as they are actually on sight all the time and in case of any emergency they are right there to help out!

Once again thank you for all your feedback!

First time family trip to china, China - Jul 28 - Aug 8, 2018

Traveler: Fiona A. - Local specialist: Max Yang

This was an amazing first trip to China for our family. KimKim, Max, and our local guides really took the heavy lifting and stress out of planning our family trip to a destination unfamiliar to us.

Max was quick to respond to our initial enquiry, worked closely with us to build an itinerary tailored to our interests, and stayed in touch with our guides throughout the trip. The itinerary details were clear and well thought-out. A helpful contact list gave us additional guidance on things... read more

This was an amazing first trip to China for our family. KimKim, Max, and our local guides really took the heavy lifting and stress out of planning our family trip to a destination unfamiliar to us.

Max was quick to respond to our initial enquiry, worked closely with us to build an itinerary tailored to our interests, and stayed in touch with our guides throughout the trip. The itinerary details were clear and well thought-out. A helpful contact list gave us additional guidance on things like tipping.

Our local guides (Candy, Beryl and Marjorie) were exceptional and particularly great with our kids (12, 8 and 5 years old). They were incredibly knowledgeable, passionate, friendly and fun. As well as guiding us through all the sites, they were conscientious to ensure we checked into hotels, and got to the right boarding gates for the train and the plane.

Our time in Beijing and Xi’an took in the top sites including the Forbidden City, the Great Wall, the Terracotta Warriors and more, and all lived up to our expectations. However, it was activities at a local level that made this trip extra special: in Beijing visiting local families in the Hutong to make clay model pandas, paint opera masks, and make kites; in Xi’an learning to make dumplings and Biang Biang noodles from Mrs Lee and then eating this as part of a tasty meal in her home.

The food was amazing! We enjoyed long lunches sampling lots of different Chinese food and a delicious Peking Duck dinner in Beijing, organized by Max and our guides.

We have many special memories and lots of photos that we will enjoy for a lifetime!

Thank you so very much!

Max Yang, local specialist, responded to this review:

Hi Fiona,

Thank you so much for kind words. It was my pleasure to organize your trip and i'm happy to hear that you had great time.

We look forward to welcoming you again to China.

Best wishes,

Max

Maya ruins, culture, beaches, Mexico - Aug 5 - Aug 11, 2018

Traveler: Noemi B. - Local specialist: Laëtitia Coly

I’m a solo traveler and I chose to get a trip in Mexico by myself. Laetitia is the girl that assisted me during the planning of the trip and we kept in touch all the time, before and during my trip. She has been really detailed in everything and she always made sure that everything was fine. Always available for every problem and doubt I had. Once there’s been a little mistake and the company after having fixed it, they made me find in the hotel a little gift from them. I really recommend... read more

I’m a solo traveler and I chose to get a trip in Mexico by myself. Laetitia is the girl that assisted me during the planning of the trip and we kept in touch all the time, before and during my trip. She has been really detailed in everything and she always made sure that everything was fine. Always available for every problem and doubt I had. Once there’s been a little mistake and the company after having fixed it, they made me find in the hotel a little gift from them. I really recommend KimKim.com to organize your trip and if you have the opportunity to have Laetitia as a personal planner trip you ll have with 100% a beautiful experience. Great company tour operator.

Laëtitia Coly, local specialist, responded to this review:

Hi Noemi!

These are such beautiful pictures! It has been a pleasure working with you to create your itinerary in Mexico and I am very happy you got to live a great experience here.
We hope to have you here soon!

All the best!
Laëtitia

Highlights of croatia: zagreb to dubrovnik - 7 days, Croatia - Jul 29 - Aug 5, 2018

Traveler: Sapana S. - Local specialist: Ante Drmic

We had an amazing time during our week long visit to Croatia - thanks to Ante!!

We were lucky enough to learn of KimKim and be connected with Ante during our planning process. Ante helped from pre-planning, all the details during our trip and also met us in person. He listened to our preferences and helped us design the perfect itinerary including excursions and transfers. Our trip included a walking tour, bike tour and boating day - all were coordinated with amazing guides and were the... read more

We had an amazing time during our week long visit to Croatia - thanks to Ante!!

We were lucky enough to learn of KimKim and be connected with Ante during our planning process. Ante helped from pre-planning, all the details during our trip and also met us in person. He listened to our preferences and helped us design the perfect itinerary including excursions and transfers. Our trip included a walking tour, bike tour and boating day - all were coordinated with amazing guides and were the perfect experience. Ante took care of (and communicated to us) all of the transfers between cities whether they were through fast ferry or rental car.

During the trip, Ante was with us the whole way - answering questions, providing tickets and information. There is nothing as beneficial as having someone who lives in your destination to help you with your trip. Ante went above and beyond and we were thrilled to meet him in person too.

I really can't say enough good things about our experience!! Highly recommend Kimkim and ANTE!!

Ante Drmic, local specialist, responded to this review:

Hi Sapana, thank you so much for the review!

It was a pleasure meeting all of you :)
From the first message to your arrival, and now with this review, the entire process was super easy. It was easy to plan, communicate and cooperate with you. I am really glad that you liked your trip, and definitely hope that you will come back. If you ever decide to, feel free to get in touch and we'll do something different :)

Kind regards,
Ante

PS - The sailing part wasn't that scary at all :)

Jessica

Looking to take in as much as possible during a 4-5 day visit! , Ecuador - Aug 5 - Aug 11, 2018

Traveler: Jessica H. - Local specialist: Linda Schulz

Linda was outstanding, she was quick at answering all my questions and made sure I was in the loop when itineraries changed.

All the guides did a wonderful job explaining Ecuador and the different locations that are popular to visit or that make Ecuador unique.

The city tour was nice, I really enjoyed the mitad del mundo museum - very informative.
Otavalo, Cotopaxi, Quilotoa, and Baños were all wonderful experiences!

I was very thankful that Linda was able to connect with my hotel and ensure that I had a to go breakfast on the days I left early. I love breakfast!!

Linda Schulz, local specialist, responded to this review:

Hi Jess,
thank you so much, it was a pleasure to help you planning your trip!
I am very happy that you had the chance to see so many different places in Ecuador and that you enjoyed each destination!

Jomsom muktinath trek, Nepal - Jul 29 - Aug 6, 2018

Traveler: Shawn C. - Local specialist: Chhewang Lama

My wife and I recently traveled to Nepal on our honeymoon to explore part of the mustang region. We were looking for adventure, culture and scenery. Our guide Thinley and the whole team from Responsible Treks gave us a wonderful adventure. Nepal is such a beautiful country rich in history, culture and spirit, and the mustang region was just as breathtaking as we had hoped it would be. Even with the monsoon weather providing us with a range of obstacles, the Responsible Treks team worked... read more

My wife and I recently traveled to Nepal on our honeymoon to explore part of the mustang region. We were looking for adventure, culture and scenery. Our guide Thinley and the whole team from Responsible Treks gave us a wonderful adventure. Nepal is such a beautiful country rich in history, culture and spirit, and the mustang region was just as breathtaking as we had hoped it would be. Even with the monsoon weather providing us with a range of obstacles, the Responsible Treks team worked diligently to find solutions to each obstacle and succeeded in giving us an adventure that we will always remember.

Chhewang Lama, local specialist, responded to this review:

Hi Shawn,
Thank you for your sincere and marvelous review.

On behalf of the entire Responsible Trek team, I thank you for taking time to share your kind opinion of your trip. It was such a pleasure to read that you had a great service experience with us. Our priority is to always make our guest’s holiday smooth and relaxing in as far as possible, even in the most difficult situation. Sorry as I was not there at the end to meet you.

Be assured that your warm review has been relayed to... read more

Hi Shawn,
Thank you for your sincere and marvelous review.

On behalf of the entire Responsible Trek team, I thank you for taking time to share your kind opinion of your trip. It was such a pleasure to read that you had a great service experience with us. Our priority is to always make our guest’s holiday smooth and relaxing in as far as possible, even in the most difficult situation. Sorry as I was not there at the end to meet you.

Be assured that your warm review has been relayed to our staff Nima, Thinley and all the staffs.

It was our pleasure to meet you both and host your adventure honeymoon trip.

We look forward to welcoming you to Nepal in near future with much better weather!

Cheers

Barbara

Planning your visit to cuba, Cuba - Aug 4 - Aug 10, 2018

Traveler: Barbara F. - Local specialist: Karin Eckhard

Eiser was our guide and he was excellent in his knowledge of Cuba and his awareness of our needs. His driving on the trip to Trinidad was excellent and navigated the many pot holes with extreme expertise and diligence. He made the trip fantastic with his calmness and willingness to go the extra mile for whoever needed it. There was one participant who was quite difficult at times, and always late for whatever we were doing and complained about everything, but he showed great equanimity,... read more

Eiser was our guide and he was excellent in his knowledge of Cuba and his awareness of our needs. His driving on the trip to Trinidad was excellent and navigated the many pot holes with extreme expertise and diligence. He made the trip fantastic with his calmness and willingness to go the extra mile for whoever needed it. There was one participant who was quite difficult at times, and always late for whatever we were doing and complained about everything, but he showed great equanimity, was able to calm her down and many times I marveled at how he did it as I would not have been able to manage my annoyance if I'd been having to deal with her. The highlight for me was Trinidad and our hosts couldn't have been more warm and inclusive as if we were members of their own family. Osi and Miguel. We met her mother, daughter and grandchild, so 4 generations and even an adorable puppy! Our tour guide for the day was also excellent and it was great to have a chance to meet a wide-range of Cuban people. I consulted the recommendations on the itinerary many times and although I didn't get to try most of them, it was comforting to have. I did manage to get to a great Jazz club the last night and that was a highlight.

Karin Eckhard, local specialist, responded to this review:

Hi Barbara,
Thank you very much for taking the time to write us such a lovely review. I am so pleased that you had a fantastic trip to Cuba and that you were able to experience the real Cuba! Eiser is an amazing guide and valued part of our team in Cuba. Thank you for sharing your photos, you got some really excellent shots.
Thank you for traveling with us! I hope that I am able to plan another trip for you in the future. We are also specialist for Spain and Portugal through the KimKim site.

Warm regards,
Karin

Lourdes

Lima and cusco , Peru - Jul 29 - Aug 6, 2018

Traveler: Lourdes E. - Local specialist: Kristy Tizon

Everything was so awesome ..I'm so glad I met Kristy. She is did a great job:)

Kristy Tizon, local specialist, responded to this review:

Hi Lourdes! So glad you and your family had a wonderful time in Peru. Peru and I miss you guys already. Come back to visit soon! :)

Thomas

Lima and cusco , Peru - Jul 29 - Aug 6, 2018

Traveler: Thomas E. - Local specialist: Kristy Tizon

Our family’s trip to Peru was amazing, and a lot of the success is owed to our specialist Kristy. She was fully involved in our trip planning and spoke with my wife multiple times to answer all of our questions and help plan out a custom package. Upon arrival, she met us at the airport and ensured that every step of the way was taken care of. While in Peru, Kristy was always just a phone call away - she went above and beyond multiple times to ensure that our trip was smooth and a success. In... read more

Our family’s trip to Peru was amazing, and a lot of the success is owed to our specialist Kristy. She was fully involved in our trip planning and spoke with my wife multiple times to answer all of our questions and help plan out a custom package. Upon arrival, she met us at the airport and ensured that every step of the way was taken care of. While in Peru, Kristy was always just a phone call away - she went above and beyond multiple times to ensure that our trip was smooth and a success. In several instances, she came to meet us to help and to ensure that our trip was the best. I can’t say enough good about the kimkim experience and our specialist Kristy - I am grateful for our experience.

Kristy Tizon, local specialist, responded to this review:

Hi Thomas! Thank you so much for choosing to book your trip with us and thank you so much for your kind words. It was my pleasure helping you and your family plan your trip to Peru. We can't wait until you guys visit us again. Take care! :)

Tour of jordan, Jordan - Jul 23 - Aug 1, 2018

Traveler: Sarah m. - Local specialist: Lena Sluga

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes... read more

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes and this was competitive. Jordan is quite pricey so it would be no cheaper to book once you arrived. Plus this way, everything's organised and you can make the most of your time.

We were mid summer so it was very hot but the plus was that it was very quiet and at times, we had the places to ourselves.

Jordan is a fantastic country with a lot to offer. We loved Amman and its eclectic range of markets and restaurants. The old town was much more interesting to us than the more westernised Rainbow Street. Petra was stunning - we didn't use a guide as the published material is very clear and you can then take things in at your own pace. We spent about 7/8 hours there - be prepared for a lot of walking but there are plenty of places inside to rest and get a drink. (Highly recommend The Old Village Hotel - out of the town up on the hill - but a short taxi ride to the sights).

Jerash, Iraq al Amir, Ajloun - all wonderful. The view across Galilee to Israel and Syria is amazing as is the view across the Dead Sea from Nebo. A lot of the place names are familiar from the Bible so it's really moving to actually see these landscapes which haven't really changed after thousands of years. All these sites were pre-planned and were more beautiful and atospheric than we'd imagined. The Karak castle was also really interesting.

Wadi Rum - much more interesting than I'd expected -we had the four hour jeep ride which I had been expecting to be too long but there was a lot to see (including a stunning sunset). We stayed at the Luxury Tented Camp which is a novel experience as the tents have a transparent side - allowing a clear view at night. Food at this place wasn't so good but you are in the middle of the desert! Tents are comfortable with their own small bathroom area. It was quiet when we stayed but there is a bar around a fire which allows you to take in the amazing mountain and desert scenery.

Next to Aquaba - good places to eat in town (recommend Syrian Palace). We went out to the beach for the day which was a welcome chance to rest after all the travelling. Water near the shore was not as clean as you'd hope but if you swim out from the jetty it's crystal clear. You can hire a mask/snorkel.

Finally - The Dead Sea. Now this was a great experience from the point of view of floating in the Dead Sea and covering yourself in the famous mud. The hotels are all resort style. We don't really go for this type of accommodation - (Marriot) it was packed with families and struggling to keep up with being fully occupied. If you don't like this ritzy type of place, it would be worth looking for something more low key and calmer. On the way to the airport we visited Bethany beyond the Jordan - someone was being baptised.

One thing to check- we had booked a cookery lesson and Mohammed duly got us to the place on time but communication clearly hadn't been clear, as they weren't expecting us. They cooked a delicious meal but no lesson. The other thing we didn't see which was on our itinerary was the Dana Nature Reserve - I guess we just ran out of time.

So - if you're undecided on Jordan - we'd definitely recommend! It's different - another culture - lots of historical sites and wonderfully friendly people. It really worked as a destination for all ages.

Lena Sluga, local specialist, responded to this review:

Hi Sarah, I'm very happy to hear that you had such a good time in Jordan - I'll pass on the compliments to Mohammed!

Also very lovely to see pictures of all of you in Jordan!

Thank you and all the best,

Lena

Nature at a slow pace, Slovenia - Aug 3 - Aug 10, 2018

Traveler: Jacqui B. - Local specialist: Domen Strle

Miha organised the trip so well to suit our style. He made it easy. Everything was organised from the printed itinerary to the mobile phone on loan! Nothing went wrong and we really enjoyed the hike.

Domen Strle, local specialist, responded to this review:

Dear Jacqui!
It is great to hear you enjoyed your stay in Slovenia! Thank you very much for being our guest and for taking the time to write this review and publish all the photos! :) Wish you happy travels in the future!
Warm wishes,
Miha & Domen

Camilo

Trip to jordan, Jordan - Jul 31 - Aug 4, 2018

Traveler: Camilo V. - Local specialist: Tamara Salameen

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the... read more

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the time difference between Mexico and Jordan we had a great communication, she listened and asked the right questions for me to tell her what I had in mind and she pulled a great itinerary for me. I had a few questions on regards to how I'd be crossing the land boarder from Israel to Jordan and she was able to give me all the details, I had nothing to worry about as she knew it all!
Once we agreed on a few changes to the itinerary I was all set, and with less than a week for me to arrive. Tamara did a fantastic job, you can tell right away that she is an expert in her field and she knows how to make travelers happy!
A couple days before arriving to Jordan I was contacted via phone by Tito, to put me in contact with my driver (and now dear friend Mohammad).
Once crossing the boarder and leaving the premisses I met with Mohammad, I can't say nothing more than I was the luckiest guy to have him be my driver/tour guide/travel buddy along my 5 day stay in Jordan. He is a very respectful, caring, knowledgeable person to have as your guide. He took care of everything along the ride for me to just literally enjoy and be able to see and do the most out of it, giving me the right tips of the things to do and see in the places I visited/stayed.
Jordan is an amazing country and I want to go back, soon if possible!
I began in Amman, a quick stop in the Citadel to get amazed by the view of the city and the ruins of the historical site.
Day 2 - I visited Jerash, quite an amazing and huge compound of the historical site, quick stop at Madaba to see the famous mosaic map, then stop at Mount Nebo to enjoy an amazing view and being wow by the church and mosaics. Overnight in Petra, amazing dinner and hotel.
Day 3 - Petra... I'm speechless! you have to visit at least once in your life. I had the chance to stop by the Why Jordan Tours office and met in person Tamara and Tito!
Day 4 - Wadi Rum, the desert is so magical, the sunset and the stars at night are spectacular. The camp I stayed in was unbelievable, amazing service, food, rooms, location.
Day 5 - jeep tour in the desert with amazing views and walks, a lunch prepared by my Bedouin driver in the middle of the desert, a delicious chicken bbq! Off to Dead Sea, it was incredibly hot!!!
Day 6 - end of my tour...
The best thing of my trip is I had the chance to meet amazing people, that is the most precious thing I'm taking from Jordan, the people is so warm and friendly. I truly know that I made friends which will last forever!
Muchas gracias Mohammad, Tamara, Tito and kim kim team!

Tamara Salameen, local specialist, responded to this review:

Dear Camilo,
Welcome Home.
Thank you very much about the amazing feedback ,and we are very happy to hear that you enjoyed your tour with like that.
You've became a member of our family/ and god friend. So you are welcomed anytime to visit us again in Jordan.

Stay well my dear :)

Ya HLA from Tamara, Mohammed and Tito

Tour of ireland, Ireland - Jul 21 - Aug 2, 2018

Traveler: Paul K. - Local specialist: Maurice Whelan

Our trip was thoughtfully planned to provide us with the opportunity to drive to many unforgettable places and sights in Ireland.

Norway's mountains & fjords road trip - 18 days , Norway - Jul 23 - Aug 9, 2018

Traveler: Steve S. - Local specialist: Ingrid Thornes

Our trip to Norway was great - helped in great measure by Ingrid, our travel advisor.

She helped us a lot in planning our itinerary - listened to what we were interested in and followed through with thoughtful suggestions. Once we decided on a trip plan, Ingrid made accommodation suggestions and then made the reservations. It was so helpful to have an agent from Norway who knows the country and helped us make excellent choices.

As to the trip itself, it was wonderful. The accomodations... read more

Our trip to Norway was great - helped in great measure by Ingrid, our travel advisor.

She helped us a lot in planning our itinerary - listened to what we were interested in and followed through with thoughtful suggestions. Once we decided on a trip plan, Ingrid made accommodation suggestions and then made the reservations. It was so helpful to have an agent from Norway who knows the country and helped us make excellent choices.

As to the trip itself, it was wonderful. The accomodations were excellent - we stayed the right amount of time at each place and the trip went without a hitch.

We started out in Oslo - what a wonderful city. We then went to the mountains around Lom. We stayed in an old wonderfully maintained hotel full of history. It was a great launching point for our hikes in the Jotunheimen national park.

Next, we went to the charming city of Alesund - stayed in another charming hotel and enjoyed the sites of the of the city including an amazing walk up to a lookout over the city - 500 plus steps and well worth it - suggested by the TI near our hotel.

Geiranger was our next stop - a beautiful location. Ingrid suggested we stay away from the bustle of the tourist town at a great hotel in Nordal - Petrines - probably our favorite of the trip. Geiranger fjord is beautiful and we thoroughly enjoyed it.

Following Geiranger, we travelled to Aurland in stayed in the Aurland Fjord Hotel - another excellent accomodation. The Aurland area was our favorite fjord region. Ingrid lined up a Nærøyfjord cruise from Flam to Gudvangen which showed off the beauty of the fjord. We also took the train from Flam to Myrdal - also enjoyable.

Then it was back to Oslo - sad to end a great trip - met lots of interesting people - some travelers, some native to Norway and others who emigrated to the beautiful land.

The whole trip was wonderful - thanks Ingrid and kimkim.

Ingrid Thornes, local specialist, responded to this review:

Dear Steve,

Thank you so so much for writing such a detailed review! A am so thrilled to hear that you had such a good time and was pretty lucky with the weather as well!

Welcome back any time- it was my pleasure planning the trip for you!!

Best,
Ingrid

Guatemala, Guatemala - Jun 22 - Jun 24, 2018

Traveler: Agus S. - Local specialist: Chris Gwinner

Overall, the experience is good. The guides are knowledgeable, courteous, friendly; both the guides and drivers are very professional. However, even though this was a private tour, it still felt like we were on a tour group, albeit a very small group of two, with a preset agenda and timetable. The tour was lacking flexibility as we were dashing from one destination to another, spending too much time in a destination that we had no interest in (e.g. the jade shop demonstration or the visit... read more

Overall, the experience is good. The guides are knowledgeable, courteous, friendly; both the guides and drivers are very professional. However, even though this was a private tour, it still felt like we were on a tour group, albeit a very small group of two, with a preset agenda and timetable. The tour was lacking flexibility as we were dashing from one destination to another, spending too much time in a destination that we had no interest in (e.g. the jade shop demonstration or the visit to Maximon) and too little time or not at all in something that we found interesting along the way. I felt we were constantly being told: "Now, sit here and learn about this pyramid. Now, visit this chocolate shop. Now, go in that boat to visit Maximon. etc. etc."

Perhaps it was partly my mistake for not explaining very clearly what I was looking for in a "private tour". Instead of a "private tour", perhaps what I had really wanted was simply a driver who can take me to the places that I want to visit and who can help me with the logistics of getting tickets, figuring out boat schedule, etc. And speaking of driver, our driver, Danillo, was very nice. But his driving is frightening; we always seemed to be in a rush to be somewhere at a certain time, just like in a group tour.

We felt so relieved when the tour was over and we had just a little bit of time to ourselves in Antigua.

Chris Gwinner, local specialist, responded to this review:

Thank you for the honest and frank feedback Agus. This type of feedback is how we learn from our clients and try to always improve our service for future tours. I do think we were maybe on 2 different pages in terms of a "custom tour" vs. more of a "fixer" along the way to help facilitate your own ideas/plans. Our experience has been that most of our clients prefer to have the plans/logistics coordinated ahead of time but I appreciate your desire to do more as it comes to you. I will also... read more

Thank you for the honest and frank feedback Agus. This type of feedback is how we learn from our clients and try to always improve our service for future tours. I do think we were maybe on 2 different pages in terms of a "custom tour" vs. more of a "fixer" along the way to help facilitate your own ideas/plans. Our experience has been that most of our clients prefer to have the plans/logistics coordinated ahead of time but I appreciate your desire to do more as it comes to you. I will also have a meeting with Danilo about this driving, that's feedback that we take seriously and never would want our clients to feel unsafe during transport.

Thank you again for your feedback and business - best of luck in your future travels!

natalie

Starting in liev, Ukraine - Jul 10 - Aug 8, 2018

Traveler: natalie m. - Local specialist: Sean Stewart

The portion of my trip to western Ukraine was the best. The driver Yuri was extremely friendly and his company was able to plan our itinerary so we got to see everything we wanted.

Sean Stewart, local specialist, responded to this review:

Thanks a lot, Natalie! We are very happy you enjoyed your trip!

Connie

Beyond the alps, Slovenia - Jul 30 - Aug 9, 2018

Traveler: Connie E. - Local specialist: Domen Strle

We spent a wonderful two weeks driving around Slovenia, seeing the sights and taking lovely day hikes. Domen and Miha both worked with us designing a unique trip. We visited both the usual tourist sights and some that were specific to our interests. They gave us gps tracks to quiet, solitary day hikes with amazing views. We do not hesitate to recommend Slotrips for a fabulous vacation.

Domen Strle, local specialist, responded to this review:

Hi Connie!
Thank you so much for your kind feedback! It was great having you here and I hope you might visit Slovenia in the future again :)
Warm wishes,
Miha & Domen

Croatia family vacation - 15 days, Croatia - Jul 31 - Aug 9, 2018

Traveler: A L. - Local specialist: Ante Drmic

We had a wonderful first time in Croatia. Ante was extremely helpful and professional, providing us with an excellent service. We highly recommend using kimkim! Thank you Ante :)

Ante Drmic, local specialist, responded to this review:

Hi guys, thank you so much for the lovely review.

I hope that you experienced Croatia and area you were exploring in a way that will remain in your memory. I am glad that I was able to be at your service and arrange this trip with you from start to finish.

Hopefully, you will visit Croatia again!

Kind regards,
Ante

Ed

Nature and adventure tour, Costa Rica - Jul 26 - Aug 7, 2018

Traveler: Ed G. - Local specialist: Sylvia Jurado

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver... read more

We had a truly amazing time in Costa Rica. Sylvia organised everything so well. It's hard to know what the highlights were as there was so much which was just fantastic, but here are some that stick most in our memory:

• The first very rainy boat trip through the rainforest to Laguna Lodge, with Clarence taking good care of us throughout.
• The butterfly garden at the back of the Selva Tropical restaurant
• Witnessing a giant turtle laying her eggs (so many of them)
• Mauricio the driver stopping the car to show us a toucan on a tree beside the road
• The sunset view of Arenal, with rainbow, from the amazing Tabacon Springs where we also enjoyed a very good supper
• Swimming in the river at the bottom of the waterfall at Arenal
• The hilarious chocolate-making lesson
• Everything about Monteverde - the night walk and Sky Trek/zip-lining day particularly. It's a very special place. We had a nice meal at the popular Tree House in Santa Elena if you need a recommendation for anyone else (although some other tourists spoke highly of Morpho which has just opened up a new restaurant slightly out of the centre).
• Stopping to see the crocodiles under the bridge on the way to Manuel Antonio
• The Costa Verde hotel at Manuel Antonio which was fantastic in every way. What a view for breakfast! Their restaurants across the road were great too.
• Iguana Tours were brilliant at Manuel Antonio. They seem to really enjoy what they do. Andrey was our guide in Manuel Antonio National Park and JJ led the rafting expedition. We also went on a boat trip with Iguana.They own their own smallish catamaran and looked after us really well. Good food. Live banjo music. And we even saw whales.

Sylvia worked with us to create a perfect trip that met our specific requests and budget. She was very responsive and checked in with us before the trip and a couple of times during it. Our flight in was delayed by 14 hours and Sylvia rearranged pick-up and transfers from the airport with no fuss.

Sylvia Jurado, local specialist, responded to this review:

Hola Ed!
I am so glad that you had a great family vacation and that it fullfilled your trip expectations!
Your comments are the best reward to continue in the travel business creating memorable moments!
Pura Vida!

Trip to the faroe islands and iceland, the Faroe Islands - Aug 3 - Aug 8, 2018

Traveler: Katherine D. - Local specialist: David Whale

Our family of four engaged Heimdal Tours to show us Mykines Island. It was an amazing experience! Our guide Tummas was extremely knowledge about the history, flora and fauna, and the people of the Faroe Islands. It was a busy day with more than one ferry to Mykines, but, even with the additional crowds, we felt like the island was ours. We would highly recommend Heimdal Tours.

David Whale, local specialist, responded to this review:

Thank you for your kind words. We are pleased that we and Mykines exceeded your expectations and we hope you enjoyed the rest of your stay in our beautiful islands. David and Tummas

Venice to athens, Croatia - Jul 30 - Aug 6, 2018

Traveler: Lori S. - Local specialist: Veselka Huljic

Veselka was great to work with. She listened to what I wanted and helped me plan an incredible trip. All of our hotels were in incredible locations and were in the budget that we wanted to be in. In Dubrovnik we stayed at Hotel Lapad. In Hvar we stayed in the pedestrian area in the old town at a hotel called Villa Nora. It was very charming and old. It was more like a bed and breakfast then a hotel. Every room is different, but they were all clean and very nice. In Split we were also in a... read more

Veselka was great to work with. She listened to what I wanted and helped me plan an incredible trip. All of our hotels were in incredible locations and were in the budget that we wanted to be in. In Dubrovnik we stayed at Hotel Lapad. In Hvar we stayed in the pedestrian area in the old town at a hotel called Villa Nora. It was very charming and old. It was more like a bed and breakfast then a hotel. Every room is different, but they were all clean and very nice. In Split we were also in a pedestrian area but we were attached to the wall of the palace. It was amazing. The rooms were small but the location was perfect. Our last place was in Rovinj. We stayed at the Angelo D'Oro. The room here was incredible! I think it was our nicest room. Breakfast was included in all the hotels but the breakfast areas in Hvar and Rovinj were the most beautiful. We sat outside in gardens! All the breakfast were great but those were exceptional. It was a great hotel near the pedestrian walkway and amazing restaurants. Our hotel in Dubrovnik was a short cab ride from the Old town. We were picked up at the Dubrovnik airport and taken to the hotel. Our friends bags didn't come and Veselka was amazing helping us get the bags. It took 5 days but once they landed in Dubrovnik she got them to us in split. In Hvar we went sailing for a day that included a great lunch and swam in the most beautiful blue water. Our guide told us to call him H, was very nice but a little quiet. At times it was nice that we had some space and at other times it was a little awkward but an amazing day overall!! We also went on a hike through the small/abandoned villages in Hvar and had a local lunch. Bertie the chef was fabulous. This was one of the most incredible experiences. The food was outstanding. They made there own wine, grappa, sweet wine and olive oil. The only thing I didn't like were the anchovies but I tried them! I don't remember the guides name. He said to call him good looking. He was hilarious and had us laughing the whole time. I would recommend this to anyone. We had another guide in Rovinj. his name was Luka. He was really nice and informative. He drove us through all the hilltop towns. We went wine tasting at Kabola vineyards, olive oil tasting at Chiavalon and truffle tasting at Karlic Tartufi! What a fabulous day. At each of these places the hosts were incredible. They taught us so much. They provided food to go with the tasting as well which was very unexpected.

Veselka Huljic, local specialist, responded to this review:

Dear Lori,

thank you for your great review. It was my pleasure to plan your trip to Croatia and it is very rewarding to learn how much you enjoyed.
Thank you for joining us and hope to see you back to Croatia exploring some new parts.

Vese

Trip to nepal, Nepal - Jul 16 - Jul 30, 2018

Traveler: Chris C. - Local specialist: Chhewang Lama

We had a wonderful experience in Nepal, and I can't say enough great things about Chhewang and Sonam from Responsible Treks. This was our first time to Nepal, and Chhewang was extremely helpful in designing the perfect itinerary for us. He assessed our capabilities and interests, and proposed several options. He was patient and responsive with our questions and flexible to meet our needs at every step.

We trekked the remote region of Nar and Phu, and then part of the Annapurna Circuit. We... read more

We had a wonderful experience in Nepal, and I can't say enough great things about Chhewang and Sonam from Responsible Treks. This was our first time to Nepal, and Chhewang was extremely helpful in designing the perfect itinerary for us. He assessed our capabilities and interests, and proposed several options. He was patient and responsive with our questions and flexible to meet our needs at every step.

We trekked the remote region of Nar and Phu, and then part of the Annapurna Circuit. We had a day in Kathmandu before and again after trekking. For us, this was the perfect balance of varied landscapes, authentic cultural experiences, and "off the beaten path" trekking. We were hesitant to visit during the monsoon, but would do so again in an instant. Many areas we trekked were in the "rain shadow" and so we had plenty of sun, in addition to enjoying the lush green landscape and "off season" quiet serenity this time of year.

Our guide, Sonam, is the best of the best. He took great care of us including getting us safely over two high mountain passes, taught us so much about the landscape and local culture, and made every day fun. He went above and beyond to make sure we were comfortable, making tweaks to our itinerary based on how we were feeling. The trek was a great value and Sonam consistently looked out for us to ensure we had the best treatment at teahouses. My wife celebrated a birthday during our trek, and he worked with the locals to surprise her with a cake!

This was our first time using kimkim. The experience was wonderful, the fees were transparent and, most importantly, they connected us with an excellent local partner for our trip.

Chhewang Lama, local specialist, responded to this review:

Hi Chris and Sophia,

Thank you for taking the time to write such a detailed feedback. It was indeed pleasure hosting you both. It was our good karma to meet you though KimKim.

Great to hear that Sonam was super guide, he is still learning and will do even better. I shared your review with all of our office team and we are all inspired.

Once again! Many thanks for the honest review, looking forward to host your another adventure in the Himalayas, all the best!

Cheers,

Chhewang

Trip to iceland, Iceland - Jul 23 - Jul 31, 2018

Traveler: Laura B. - Local specialist: Zeynep Sidal Snævarr

We had a wonderful trip to North and West Iceland with our 2 year old daughter! Everything that Zeynep recommended was wonderful and completely doable with a toddler in tow. We especially loved seeing the geothermal areas in Myvatn, our awesome boat ride to see the puffins from Husavik, and the pebble beach on Snaefellsnes peninsula where a seal swam right up to us! Such a gorgeous country, and Zeynep's arrangements kept us out of the tourist crowds while still letting see so many amazing things.

Eneken

Explore iceland in 5 days - seven optimized itineraries to help you make the most of your short trip to iceland , Iceland - Aug 1 - Aug 6, 2018

Traveler: Eneken M. - Local specialist: Zeynep Sidal Snævarr

Thank you Zeynep and kimkim, we had the most wonderful days in Iceland!!!
Everything was so well organized and worked as swizz clock that we had to worry about nothing, just make sure we will get to next place in time.
We had asked for budget accommodation, but were amazed how great and cozy all hostels, gueshouses and hotels were - Sunna’s guesthouse in Reykjavik had the best location! Guesthouse Lambastaðir was so cozy, just like somebodys home and the late night hot tub was brilliant. Same... read more

Thank you Zeynep and kimkim, we had the most wonderful days in Iceland!!!
Everything was so well organized and worked as swizz clock that we had to worry about nothing, just make sure we will get to next place in time.
We had asked for budget accommodation, but were amazed how great and cozy all hostels, gueshouses and hotels were - Sunna’s guesthouse in Reykjavik had the best location! Guesthouse Lambastaðir was so cozy, just like somebodys home and the late night hot tub was brilliant. Same in hotel Katla. I’m not surprised all the places were fully booked.
Zeynep, we are so greatful fore the trip plan you had made for us. We visted almost everything you had marked on handwritten map - it was clever to use different colours, which made it really easy to understand. And small hints like the lobster restaurant Fjöribordid, wow!!! So worth of vsit.
And we loved ice hiking at Solheimajökull. It was the only day pouring rain, but we got everything we needed to stay dry. We really loved our guide who was so professional in hinking, but also fun and friendly as person. We will treasure that day for a lobg long time. And eveything he told about glaciers and melting really got us thinking about global warming and the results. Thank you Asgard Beyond!
We can also say only greatest thanks to Zodiac tours for boat tour on Ice Lagoon, what a experience! No one should miss it if in Iceland.
I left peace of heart to Iceland and hopefully will return some day to explore more. Just loved it!
Eneken and friends

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 30 - Aug 4, 2018

Traveler: Bilal H. - Local specialist: Lena Sluga

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my... read more

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my trip, also made recommendations to see things, such as on our way to Dana Village, he knew of a great spot to view the sunset so we were able to catch that. He had great recommendations of places to eat. All in all, he made the trip a much better than what it would have been otherwise

He even brought a Hotspot so I can stay connected on the trip.

I started from Amman to the North, Jerash and Ajloun. These places held ancient and medieval sites of Romans, a complete city, and a Muslim castle.

The next day was Madaba, Karak and Dana village. I really enjoyed Dana village and seeing the 500 year old village. The highlight of the visit was going on a hike with the local bedouin man that has lived in those mountains for more than 60 years.

After that was Aqaba and Dead Sea. Aqaba is a nice city, it was nice to see another bustling city since I left Amman. I enjoyed my stay there next to the sea. The Dead Sea resort I was at for some reason didn't have access to the beach open. Only to their pools, which was a let down.

After that, being back in Amman before my flight back was great. I was able to get some good falafel and shawerma one last time.

Lena Sluga, local specialist, responded to this review:

Hi Bilal,

Thank you very much for your review, I'll pass it on to Yahya as well :) Glad to hear that you loved the Falafel and Shawerma here also!

ian

Trip to slovenia, Slovenia - Jul 21 - Jul 30, 2018

Traveler: ian T. - Local specialist: Miha Gantar

Slovenia was such a memorable trip. Our Kimkim organisers planned the holiday just as we wanted it...a mixture of sightseeing and activity. The Julian Alps are a must for anyone who enjoys picturesque scenery and cycling/river activities.

Miha Gantar, local specialist, responded to this review:

Dear Ian,
Thank you very much for your feedback! We are glad you enjoyed your stay in our little country and hope to have you again sometime in the future!
Warm wishes!
Domen & Miha

Best of uruguay/chile, Chile - Jul 25 - Aug 4, 2018

Traveler: Matthew D. - Local specialist: Maria Szlafsztein

I have done a good few trips and this one was definitely up there with the best. I travelled the length and breadth of Chile - which has plenty of the former and very little of the latter, so it meant a lot of flying north and south. I feel like I got a taste of the entire country, from Atacama to Patagonia. Could doubtless have spent longer at a few key places, but on the other hand, Chile is such a long way to come from the UK I felt I had to pack as much in as possible on this one trip. I... read more

I have done a good few trips and this one was definitely up there with the best. I travelled the length and breadth of Chile - which has plenty of the former and very little of the latter, so it meant a lot of flying north and south. I feel like I got a taste of the entire country, from Atacama to Patagonia. Could doubtless have spent longer at a few key places, but on the other hand, Chile is such a long way to come from the UK I felt I had to pack as much in as possible on this one trip. I met some lovely people, both other travellers and tour guides (especially Roderigo, tour guide to Valparaiso, Elvin, guide to Osorno and Petrohue, and Victor, guide to Chiloe island). My interactions with natives were curtailed by my regrettably poor Spanish - it was noticeable that many Chileans spoke little or no English, including airline staff and even people at Information desks, so English speakers should be aware that many of the service personnel do not have the level of English that some other countries do. This is not a criticism, and the attitude of the Chileans that visitors to Latin America should speak decent Spanish is perfectly reasonable. Having some command of the native tongue is obviously desirable, and I am sorry that mine was limited. That aside, the people were helpful and things ran smoothly - I was impressed by the efficiency of the Chilean airline Sky and the airports that I passed through; the embarkation, departures, and bag claims were some of the fastest I've experienced, which takes a lot of the hassle from flying. The scenery throughout was spectacular, notably in Atacama, Lake District and Torres del Paine. I also enjoyed a couple of days in Santiago, which is an underrated city. Some great food and drink, not least the pisco sours. All in all, a memorable trip and a country I would strongly recommend. Thank you kimkim, and Maria!

Maria Szlafsztein, local specialist, responded to this review:

Deat Matt,
Your feedback is very beautiful!
I am really happy that you have enjoyed this experience in Chile with us!
This is what I love most about my job, knowing that it was a memorable experience for your whole life, a dream come true!

I wish you the best from South America!
I hope to help you travel and fulfill more dreams in the future.
My best wishes to you,
Maria.

9 days roundtrip oslo - bergen - trondheim , Norway - Jul 26 - Aug 3, 2018

Traveler: vivian b. - Local specialist: Linda Veråsdal

Our wonderful trip to Norway went off without a hitch. Linda was knowledgeable, cooperative and flexible during the planning process. She was willing to Skype with us as well as communicate by E-mail. All the arrangements she made -- hotels, cruise ship, and other transport tickets -- were fine. She did as she was asked when we wanted to be near an airport or a train station. She was also very pleasant personally.

The only thing that might have been better is that a couple of the rooms... read more

Our wonderful trip to Norway went off without a hitch. Linda was knowledgeable, cooperative and flexible during the planning process. She was willing to Skype with us as well as communicate by E-mail. All the arrangements she made -- hotels, cruise ship, and other transport tickets -- were fine. She did as she was asked when we wanted to be near an airport or a train station. She was also very pleasant personally.

The only thing that might have been better is that a couple of the rooms were a bit below our usual standard (at 1 Scandic in Oslo, e.g., room was extremely tiny and there was no closet and -- amazingly -- no place to lay out clothing flat, as in a bureau or on shelves; our cruise cabin was directly behind a lifeboat, hence had no view). However, I suspect she was trying to minimize our cost (and cost was very reasonable). The lesson I have learned is that I should make clear if I want higher-grade accommodations.

All is all, a memorable vacation! I would recommend to other that they plan such a trip with Kimkim/Linda.

Vivian Berger

Linda Veråsdal, local specialist, responded to this review:

I am happy to hear that the trip overall was wonderful and that you were happy with the process. :-)
When it comes to the hotel in Oslo. The rooms are not very big, but it is actually standard size in Norway for hotel rooms. We have learned that Norway vs US standard hotels rooms do differ in size, and it can be good to upgrade if you are ok with the extra cost! For the Hurtigruten, they tend to give the best cabins and views to the traveler who do the full length journey (Bergen –... read more

I am happy to hear that the trip overall was wonderful and that you were happy with the process. :-)
When it comes to the hotel in Oslo. The rooms are not very big, but it is actually standard size in Norway for hotel rooms. We have learned that Norway vs US standard hotels rooms do differ in size, and it can be good to upgrade if you are ok with the extra cost! For the Hurtigruten, they tend to give the best cabins and views to the traveler who do the full length journey (Bergen – Kirkenes), and not much we can do to influence that..

Happy that you had a memorable trip – and hope to see you on a KimKim experience again!

Ultimate guide to machu picchu: everything you need to know, Peru - Jul 25 - Jul 28, 2018

Traveler: Jorge L. - Local specialist: Clara Gies

The whole trip was amazing. Alexandra and Julio were very knowledgeable guides and both went out of their way to make our trip as pleasant and fun as possible. Machu Picchu was amazing and our guide made sure we got the best shots which is priceless taking into account how packed it was. Clara was super helpful and always ready to answer any questions and accommodate changes in our schedule. Thank you guys for making our trip to Peru such a memorable and special experience!!

Colombia birding tour excluding santa marta, Colombia - Jul 15 - Jul 30, 2018

Traveler: Mike W. - Local specialist: Juan Ortiz

The trip was fabulous. the guide (Alejandro Pinto) was superb. He has excellent knowledge of the local birds and was happy and helpful throughout despite being ill. The most memorable part was staying in Tatama. An excellent place. Good food and great hospitality.

Juan Ortiz, local specialist, responded to this review:

Hello Mike, great to hear from you and thanks for taking the time to write . Alejandro is certainly one of the best birding guides in Colombia and made all the difference during this trip. Tatama is a GEM, truly wonderful! It was great to have been able to share some of the trip with what was a fantastic group visiting some great locations and seeing some great birds. Adding to my life list was also an added bonus! :-)
All the best on your future birding adventures Mike, I hope that we can keep in touch. Juan

Lucia

Nepal's main trekking regions, Nepal - Jul 21 - Jul 29, 2018

Traveler: Lucia W. - Local specialist: Erin Green

Loved the trek so much! Didn’t really think about much before I go. Alex and Erin are very experienced in terms of giving good advice on the drier route during monsoon season and taking care of my arrival. Ngawang is such a experienced guide and he was very helpful along the trek. Food is very good and satisfying during the trip too ;)

Erin Green, local specialist, responded to this review:

So glad you had a great time, Lucia. Yes, even relatively last minute trips during monsoon season can be awesome! Hope to see you back here for another trek, and some more Nepali food :)

Group departure - birdwatching in colombia's andean ranges & magdalena valley - 16 days, Colombia - Jul 14 - Jul 30, 2018

Traveler: Karen H. - Local specialist: Juan Ortiz

The Colombian Project’s Eastern, Central, and Western Andean Ranges and Valleys 16-day tour exceeded my expectations! We visited a variety of birding areas, so the tour was a great introduction and sampling of the birds and birding in Colombia. Our bird guide, Alejandro, was energetic, enthusiastic, and located many hard to find birds.
I enjoyed dining at a variety of establishments, many of which included local fare, and staying in a variety of accommodation types, all of which were... read more

The Colombian Project’s Eastern, Central, and Western Andean Ranges and Valleys 16-day tour exceeded my expectations! We visited a variety of birding areas, so the tour was a great introduction and sampling of the birds and birding in Colombia. Our bird guide, Alejandro, was energetic, enthusiastic, and located many hard to find birds.
I enjoyed dining at a variety of establishments, many of which included local fare, and staying in a variety of accommodation types, all of which were clean and comfortable. Although there were a couple of long rides in between destinations, the large and comfortable van with big windows allowed for great viewing of the beautiful landscapes along the way.
I’m an avid birder and traveler, and this is one of my top experiences thus far - thanks to the Colombian Project’s planning, experience, and personnel!

Juan Ortiz, local specialist, responded to this review:

Hi Karen!
Thanks so much for your kind words, it makes us VERY happy to know that you had a great time birding here in Colombia - it was also fantastic to share a portion of the trip with you all, we saw some great species and places along the way. All the best on your future travels and do let us know if you'd like to clear up some more Colombian endemics in the future, we are here to help!!
All the best,

Juan

1 day | oslo with a local specialist | , Norway - Aug 2 - Aug 3, 2018

Traveler: Precious O. - Local specialist: Ingrid Thornes

My Oslo tour experience was a great one. Thank you very much Ingrid for booking this at such short notice. I really enjoyed the long walk along the river because it was beautiful and quiet especially in the middle of a very busy city.

My guide, Stig, was very helpful in explaining the history behind the tiger for example close to the train station. Stig also shared facts about other things we saw and was of tremendous help in showing us around other places we needed to visit before we left for home. You guys are the best! Thank you:)

Ingrid Thornes, local specialist, responded to this review:

Hi Precious,

Thank you so much for the wonderful review! We are so happy to hear that you had such a good time in Oslo with Stig- he is amazing for sure!

All the best to you and welcome back to Norway anytime!

Best,
Ingrid and Stig

the fjords and glacier hiking | bergen | stavanger | oslo - 7 days , Norway - Jul 22 - Jul 28, 2018

Traveler: Jonathan H. - Local specialist: Ingrid Thornes

All of Ingrid's recommendations were terrific. We had a great experience! She even went above and beyond to give us directions at each site. The glacier hike at Folgefonna was amazing! But the highlight of our trip was a sunrise hike to Priekestolen. Driving around on our own was a great way to explore and see the "real" countryside... it's beautiful!
Thank you Ingrid!

Ingrid Thornes, local specialist, responded to this review:

Hi Jonathan,
Thank you so much for taking the time to write a review! I am so happy to hear that you had such a good time!

All the best to you and your family!
Ingrid

Kim

Europe 2018, Slovenia - Jun 30 - Jul 9, 2018

Traveler: Kim R. - Local specialist: Miha Gantar

My Trip to Slovenia started off with a request to “Solo hike through the alps, away from crowds and tourists". Miha contacted me and wanted to understand what I had in mind. Living in Silicon Valley and working in tech, my desire was to reconnect with nature and pursue a solo-hike through the Alps. I had envisioned doing this in Austria just based on its familiarity with my past travels.

As Miha and I exchanged messages, Miha who converted my desires into a well defined route to... read more

My Trip to Slovenia started off with a request to “Solo hike through the alps, away from crowds and tourists". Miha contacted me and wanted to understand what I had in mind. Living in Silicon Valley and working in tech, my desire was to reconnect with nature and pursue a solo-hike through the Alps. I had envisioned doing this in Austria just based on its familiarity with my past travels.

As Miha and I exchanged messages, Miha who converted my desires into a well defined route to combine seeing many regions in Slovenia, which would allow me to decompress from the fast pace life in California and prepare for my solo hike through the Julia Alps, down into the Soča River Valley, through the Karst region onto Prian. He ensure everything I asked for was awaiting my arrival!

Once Miha and I talked live we settled on the plan and waited for weeks to pass and my flight to Slovenia, for an amazing 10 day trip.

I can summarize my trip by saying a Slovene saying; Sekira mi je padla v med!

Meeting Domen on my arrival, we had a great conversation reviewing maps and the route over beers and burgers and then I was cut loose to explore Ljubljana, where you can still feel the presence of past dragons and the vibe of a modern but well preserved historic city. From the street musicians to the open cafe's and restaurants to eating carniolian sausage at a very small sausage shack (Go there to find it, you will know when you see it along the way to the Castle over the three bridges).

Then onto Lake Bled, 6 kilometers around the lake, meeting Bobbi the artist who paints with watercolors, to experiencing the fairytale setting of the surrounding area. You do not pass up wood-fired traditional meals or the amazing cream cake you can learn about. My stay in Bled was a stepping off point to finalizing my gear and pack, since the next day was on to where my hike would start, on a ridge on the border between Austria and Slovenia.

Getting dropped off in the woods with a short hike up to the border ridge, onto Vosca Peak to start my path through the Julians, to visit Tonka prior to getting to Vrsic pass, hiking along the Soča river, overnighting in a hay barn at a local farm and onto Bovec, then to a Winery older then the United States and Caves where the Reka flows underground, onto Prian with Aljaž to hike sea cliffs and swim in the Adriatic!

Every aspect of the trip exceeded my expectations, the friendly culture, amazing people I met along the way, the nature, food and local beer. I rarely noticed the weather, but thunder does make you hike faster off the peaks :). I cannot wait to return to share this trip with my wife and to introduce her to all my new friends.

My trip can be summed up in one word; Zaklad!

Amazing crew of people at SloTrips, I cannot wait to reconnect with them on my next trip to Slovenia and possibly Croatia! Everyone should strive to take a hike in Slovenia in their lifetime and reconnect with nature and a great culture forged over many thousands of years. You are in great hands with the Miha and the SloTrips team!

-Kim

Miha Gantar, local specialist, responded to this review:

Hi Kim!

WOW! Thank you so much for the detailed and positive feedback! :) And all these great pictures!
It was a pleasure having you here and thank you for your amazing stories, joy & interest in life, positive spirit and inspiration!

Look forward to having you back in Slovenia!
Warm wishes,
Miha

Oslo to bergen fjord adventure - 5 days, Norway - Jul 23 - Jul 28, 2018

Traveler: Tomio M. - Local specialist: Linda Veråsdal

It was pretty good but I had to check some details. Flemmet at Bergen did a good job too. We had a good time in Norway over all. Thank you for the arrangement.

Linda Veråsdal, local specialist, responded to this review:

Hi Tomio, thank you for your feedback! Happy to read that you had a good time in Norway! Hope to see you on a KimKim and Ethical Travel Portal experience another time!

Trip to peru for family with two older teenagers, Peru - Jul 22 - Aug 2, 2018

Traveler: David M. - Local specialist: Steve Wilson

Steve and Katy and the Aspiring Adventures team did a great job. They helped plan and set up a highly custom tour of Peru for us and really dealt with a lot of added complexity and changes when the weather impacted the original trek we had planned; and then when one of us had some health issues and had to change plans. Really appreciated their hard work and expertise. Very happy with the trip.

Our guides arranged by Aspiring Adventures (Arturo in Lima, Justino in Sacred Valley/Trek/Machu... read more

Steve and Katy and the Aspiring Adventures team did a great job. They helped plan and set up a highly custom tour of Peru for us and really dealt with a lot of added complexity and changes when the weather impacted the original trek we had planned; and then when one of us had some health issues and had to change plans. Really appreciated their hard work and expertise. Very happy with the trip.

Our guides arranged by Aspiring Adventures (Arturo in Lima, Justino in Sacred Valley/Trek/Machu Picchu/Cusco, and Wilhelm for Mt. Biking) were all fantastic. Highlights:

In Lima, Arturo took us to the Central Market and we walked around and tried about 15-20 kinds of fruit that don't exist in North America, and then took us to a local place (we were the only tourists there) for a fantastic lunch. If you are a foodie, don't skip Lima and see if you can book Arturo.

Trekking was great, stunning, but at those altitudes actually quite hard--be aware. Even if you are in good shape hard to catch your breath.

Machu Picchu and the hike from there up Waynapicchu were fantastic. It is amazing that a place as celebrated at Machu Picchu can still exceed expectations. If you aren't trekking in, make sure to get in line for the bus by 4:30 or 5:00 am to miss most of the crowds and see the sunrise. (Our guide made sure we did and it was well worth it.)

We went Mt. Biking in Sacred Valley for a half day followed by a gourmet picnic in the most beautiful setting (all arranged by our guides). First time Mt. Biking for all of us. It was amazing. Route chosen was 90% downhill and exciting but manageable for first timers. Totally recommend (my 15 year old declared this day to be the best thing we have ever done on any trip.)

Aspiring Adventures also arranged for us to have a cooking class in Cusco at Marcelo Batata with Chef Jose. (http://www.cuscocookingworkshop.com/culinary-experiences/cooking-class-or-culinary-experience/) This was fantastic. We have had great experiences with cooking classes on other trips, but this was by far the most fun and interesting chef/teacher we have ever had.

Highly recommend Aspiring Adventures.

Steve Wilson, local specialist, responded to this review:

Wow, thank you for the detailed review, and recommendation, David! I'm so happy you and your family had a marvellous time in Peru, especially given the necessary changes from plan A to plan B (because the Lares Pass was impassable due to the snow level during an unexpected cold snap), and then from plan B to plan C when one of your family had a health issue. This kept us on our toes for sure, but I'm delighted you maintained a positive mindset and created such wonderful memories together. And... read more

Wow, thank you for the detailed review, and recommendation, David! I'm so happy you and your family had a marvellous time in Peru, especially given the necessary changes from plan A to plan B (because the Lares Pass was impassable due to the snow level during an unexpected cold snap), and then from plan B to plan C when one of your family had a health issue. This kept us on our toes for sure, but I'm delighted you maintained a positive mindset and created such wonderful memories together. And how cool that your 15 year old rated the bike day as the best thing you've ever done on any trip, that makes me, and the whole team at Aspiring super happy, and very proud! Thank you for choosing to travel with us, we hope to see you again someday!
Kind regards, Steve, Aspiring Adventures.

Balthali village trek via namo buddha and panauti, Nepal - May 26 - Jun 3, 2018

Traveler: Celeste M. - Local specialist: Erin Green

We are very grateful to Erin and the kimkim team for putting together a fantastic and memorable holiday this May. Our decision to go to Nepal was pretty last minute and not exactly at the best time of year to visit, but with Erin's guidance we were able to figure out an itinerary with all of the experiences we were looking for, while maximizing the opportunities for good weather and clear skies/views. Our trip included a four-day trek from Jomsom - with an incredibly memorable flight to... read more

We are very grateful to Erin and the kimkim team for putting together a fantastic and memorable holiday this May. Our decision to go to Nepal was pretty last minute and not exactly at the best time of year to visit, but with Erin's guidance we were able to figure out an itinerary with all of the experiences we were looking for, while maximizing the opportunities for good weather and clear skies/views. Our trip included a four-day trek from Jomsom - with an incredibly memorable flight to reach Jomsom - and a couple days of relaxation in Pokhara on the back end at a stunning property. It was a perfect balance of activity and relaxation. The whole trip was seamless thanks to the KimKim team and our excellent guide, Mingma. Having all of the logistical stress removed meant that we were able to fully enjoy the experience. The team even made sure that we got the most out of our layover in Kathmandu, arranging for us to be picked up and see some highlights of the city. We look forward to traveling with kimkim again in the future and have already recommended them to family and friends.

Erin Green, local specialist, responded to this review:

Celeste, thank you so much for your review! So glad you and Mike had a good time, weathered the monsoon, and made the most out of every day you were here. Since I met you in Kathmandu, I've been on an affogado hunt all over the city! I hope to see you back here for another adventure soon!

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Michelle P. - Local specialist: Lena Sluga

The driver was great, very thoughtful and attentive. Not always punctual at the start of the day, did give us some notice. Throughout the day, perfectly fine. Bilal the day tour guide was very knowledgeable. We saw petra through his enchanting descriptions and with great detail. LENA Was amazing, always there to respond and answer our questions, almost immediately. Seamless travel tailor made.

THANK YOU 😁
Michelle

Lena Sluga, local specialist, responded to this review:

Hi Michelle, thank you very much for this great feedback, it was my pleasure planning this trip with you! I'm glad that you enjoyed your time here! :)

Quiglayshan vacation, Fiji - Jul 13 - Jul 27, 2018

Traveler: Kristy L. - Local specialist: Kelly Fitzgerald

Wonderfully planned and stress-free trip! Every connection was seemless and timely. Ben was amazing keeping in touch during one unexpected change. We especially liked our quad bike adventure & guide, diving at Kuata with Brad, and with Semi and Epi at barefoot manta. Saki was an amazing host at manta.

When we were ready to leave manta the money hadn’t been paid by Kimkim, but the manager Lauren said, “no worries... they always pay. We’lol sort it out” and they let us leave without $$ in... read more

Wonderfully planned and stress-free trip! Every connection was seemless and timely. Ben was amazing keeping in touch during one unexpected change. We especially liked our quad bike adventure & guide, diving at Kuata with Brad, and with Semi and Epi at barefoot manta. Saki was an amazing host at manta.

When we were ready to leave manta the money hadn’t been paid by Kimkim, but the manager Lauren said, “no worries... they always pay. We’lol sort it out” and they let us leave without $$ in place for our 3 day food and lodging! Glad to hear you have a great relationship with the places.

We discovered a hidden gem in Boitaira ... good food, beautiful beach, chill village hike, friendly staff (be prepared for a few bugs and critters in your bure)

Soaking up some rural culture without breaking our necks!, Japan - Jul 27 - Aug 2, 2018

Traveler: Bill P. - Local specialist: Andy Moser

Fantastic trip and organisation ran like clockwork... the trains.. the buses...the timetable and so on. No corners were cut, as is often the case. Each ryokan visited over-delivered. This trip allowed us to get below the surface of Japan's big cities and let us experience the real Honshu. Simply fantastic.

Andy Moser, local specialist, responded to this review:

Dear Bill, we are very pleased to hear that you had such a memorable time on your trip with us. Thank you for your kind words, we hope to welcome you back to Japan on a future adventure! Best regards, Andy / Oku Japan

Trip to greece, Greece - Jul 6 - Jul 17, 2018

Traveler: Hunter M. - Local specialist: Tasos Mylonas

This trip was above and beyond what I expected. Tasos completely outdid himself in creating an unforgettable tour of Greece. All of the tours I went on were informative and unique. I especially enjoyed Naxos island, from the beaches to the local food it was paradise. My tour guide on Naxos was also very friendly and made me feel like I was being shown around by an old friend, rather than a tour guide. Overall the trip was excellent, all of my accommodations were top notch, and my experience was nothing short of amazing.

Tasos Mylonas, local specialist, responded to this review:

Thank you, Hunter. There 's no better reward than to to read your enthusiastic review! It was a great pleasure having you in Greece and I would be happy to organize another trip for you any time.
Happy travels!

Bongsok

Trip to nepal, Nepal - Jul 25 - Aug 1, 2018

Traveler: Bongsok A. - Local specialist: Erin Green

My guide was very friendly and helpful for my trekking. He organized well and take care of me well too as we travel together. Erin helped me a lot by providing some information about this whole trip as this is my time to come trekking in Nepal. Everything was excellent and the one thing I was impressed was to see the local people in Langtang who work hard to rebuild their villages destroyed by the earthquake in 2015.

Erin Green, local specialist, responded to this review:

Hi Bongsok! Thank you for the wonderful review. We're so glad you had a rewarding time on your trip here, and had a chance to experience the great rebuilding that's happened in Langtang. Happy future trekking, and hope to see you back in Nepal!

Exploring bergen and tromsø, Norway - Jul 26 - Jul 27, 2018

Traveler: Lesley A. - Local specialist: Linda Veråsdal

Our guides in both Bergen & Tromso were excellent!
When we arrived into Bergen off our cruise ship Vilde was there with a huge smile and waving! She called up Ben who was waiting with the van and our luggage was taken care of with out any fuss.
Our walking tour was just right... We saw so much but at a leisurely pace. Enjoyed sharing the lovely City with a local.
Our guide arrived at our hotel in Tromso (sorry I cannot find the notes with her name ) and gave us an excellent over view of... read more

Our guides in both Bergen & Tromso were excellent!
When we arrived into Bergen off our cruise ship Vilde was there with a huge smile and waving! She called up Ben who was waiting with the van and our luggage was taken care of with out any fuss.
Our walking tour was just right... We saw so much but at a leisurely pace. Enjoyed sharing the lovely City with a local.
Our guide arrived at our hotel in Tromso (sorry I cannot find the notes with her name ) and gave us an excellent over view of Tromso and then tailored our walk to suit or interests. We enjoyed it all very much
Thank you to both guides and to Linda for the arrangements!

Linda Veråsdal, local specialist, responded to this review:

Hi Lesley, so happy to read your feedback and that you are happy with the arrangements. I know both guides enjoyed the time spent with you. I hope your journey onwards was nice as well! Hope to see you another time on a different KimKim and Ethical Travel Portal experience.

High lights of sri lanka, Sri Lanka - Jul 20 - Jul 26, 2018

Traveler: Dennis R. - Local specialist: Sandun Jayasundara

La was a very attentive guide and good driver. He ensured that we understood the schedule on a day to day basis to enable a smooth routine.
Our schedule was interesting with a good variety of sightseeing and physical activity.

Sandun Jayasundara, local specialist, responded to this review:

Hello Dennis,
I am really glad that you have enjoyed the variety of sightseeing and also the amazing trek with good physical activity. I wish you the best on your future trips!
Best Regards,
Sandun.

William

Trip to iceland, Iceland - Jul 23 - Jul 30, 2018

Traveler: William R. - Local specialist: Preeti Bhide

We had an excellent time in Iceland and particulary liked the scheduled activities (Glacier walk and Iceberg lagoon boat ride). We also very much enjoyed our overnight on Westman Is. On the south coast we loved the major waterfalls-Seljalandsfoos, Skogarfoss and Gullfoss-, the black beaches-Dyrholaey & Reynisfjara . Also the wildness and vastness of the Snaefellsne was a highlights.

The amount of dramatic and beautiful scenery was unlimited and endless in Iceland.

Preeti made several... read more

We had an excellent time in Iceland and particulary liked the scheduled activities (Glacier walk and Iceberg lagoon boat ride). We also very much enjoyed our overnight on Westman Is. On the south coast we loved the major waterfalls-Seljalandsfoos, Skogarfoss and Gullfoss-, the black beaches-Dyrholaey & Reynisfjara . Also the wildness and vastness of the Snaefellsne was a highlights.

The amount of dramatic and beautiful scenery was unlimited and endless in Iceland.

Preeti made several suggestions that were excellent-Fjadargljufur Canyon, Route 558 through the lava filed and the Floi Bird Reserve, plus a wonderful ice cream stop Efstidalur. We prefer the less crowded stuff and these tips were good. We thought other than Gullfoss, the Golden Circles was overcrowded and not appealing.

People of Iceland were very nice and helpful. Over all it was great. As pescaterians , the food was fine and supermarkets were good shopping

We liked the accommodations particularly when isolated a bit and in beautiful place. However the apartment for 2 nights in Reykjavik while in a great location could have been a bit nicer. Also we spoke about the last nights accommodation at West Park and were offered a refund (shared bathroom and sitting area) and pretty basic all the way around.

Ioana

Costa rica national parks adventure - 14 days, Costa Rica - Jul 1 - Jul 18, 2018

Traveler: Ioana T. - Local specialist: John Rabenau

We had a wonderful 18 day vacation thanks to John and his great organization of our trip. This was our first visit to Costa Rica and we experienced a bit of everything - diving, visiting rainforest parks, zipline, white water rafting, horse back riding. Communication with John was very fast and efficient--both when planning the trip as well as throughout our itinerary. He booked for us places that matched very well our travelling & vacation style. I would highly recommend using the services of his company when planning Costa Rica vacation.

Ioana

Guatemala vulcano trip, Guatemala - Jul 27 - Jul 30, 2018

Traveler: Ioana T. - Local specialist: Chris Gwinner

Chris and his colleagues did a great job planning our vacation in Guatemala and we had an excellent time. The visit to Pacaya Vulcano followed by the spa experience was a treat for the entire family. The white water rafting day was fun and we were happy to hear about the noble mission of Rios Guatemala (the rafting company) which is a non-profit aiming to use the money raised from organizing adventure trips to cleanup the rivers in Guatemala and educate the local communities how important... read more

Chris and his colleagues did a great job planning our vacation in Guatemala and we had an excellent time. The visit to Pacaya Vulcano followed by the spa experience was a treat for the entire family. The white water rafting day was fun and we were happy to hear about the noble mission of Rios Guatemala (the rafting company) which is a non-profit aiming to use the money raised from organizing adventure trips to cleanup the rivers in Guatemala and educate the local communities how important is to keep the nature clean of garbage. And lastly, our tour guide Alex was really nice and we enjoyed his company for the first 2 days---very knowledgeable and passionate about Antigua history and our kids loved hanging out with him.

Chris Gwinner, local specialist, responded to this review:

Thank you again for your business Ioana and your kind words above! Alex said he had a great time with the kids and we hope that we left a good impression of Guatemala with the entire family. Hopefully we will see you again in Guatemala one day!
Chris

Jo

Iceland, Iceland - Jul 20 - Jul 25, 2018

Traveler: Jo Z. - Local specialist: Halldor Bjarkason

The Westfjords were recommended first by Preeti and this was a highlight of the trip. Halldor took over after the initial contact.

Our main complaint is the vehicle. We were assigned a Renault delivery truck that had been converted to carry passengers. We experienced the following problems. The seats were to close together, the van was noisy, but worst of all, the leaf spring suspension made the vehicle very uncomfortable to ride in not only on some of the rough backcountry roads, but even on the well paved roads.

Trip to croatia, Croatia - Jul 15 - Jul 27, 2018

Traveler: Michelle C. - Local specialist: Robert Pinčević

Kimkim is a very convenient service, and I am beyond thrilled with the local guide they connected us with in Croatia. Robi of Soul of Croatia (aka ACDC) helped us plan the perfect honeymoon! He worked closely with me prior to the trip to make sure we got everything we wanted out of our trip. He is attentive, responsive, considerate, detail oriented, friendly, professional, and makes amazing recommendations! While we were on the ground, we did tours with his colleague Goran who was also... read more

Kimkim is a very convenient service, and I am beyond thrilled with the local guide they connected us with in Croatia. Robi of Soul of Croatia (aka ACDC) helped us plan the perfect honeymoon! He worked closely with me prior to the trip to make sure we got everything we wanted out of our trip. He is attentive, responsive, considerate, detail oriented, friendly, professional, and makes amazing recommendations! While we were on the ground, we did tours with his colleague Goran who was also such a great guy - super knowledgeable and fun to travel with! I absolutely recommend these guys as the go to expert for any trip to Croatia.

Robert Pinčević, local specialist, responded to this review:

Hi Michelle,
it was a pleasure to meet Jese and you. Thank you very much for choosing Croatia as your honeymoon, I am happy to hear you had a good time.
Thank you very much for your kind words, much appreciated!
Wishing you all the best!
Many regards from Croatia!
Robi

Colombia birding tour excluding santa marta, Colombia - Jul 15 - Jul 30, 2018

Traveler: Colin W. - Local specialist: Juan Ortiz

Overall a great experience with very sociable and helpful guide, Aljandro really knows his birds.
I would have preferred to see more owls, nightjars and raptors but the forrest birds made for a superb trip.
Tx again KimKim

Juan Ortiz, local specialist, responded to this review:

Colin! It was great to meet you and spend some time with you birding around Colombia. I've taken on board your comments, they're very important to us and we'll see how we can adjust our itinerary (I also haven't forgotten your comment regarding an additional day at Rio Blanco) to be more inclusive with these groups of species you've mentioned. Can't wait to see the photos, all the best and good birding!!

Juan

Mia

Highlights of jordan: 6 days, Jordan - Jul 22 - Jul 27, 2018

Traveler: Mia F. - Local specialist: Tamara Salameen

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so we’re far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead... read more

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so we’re far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead Sea Resort, and most of the sites. The Citadel in Amman and Wadi Rum 4x4 tour (wear sneakers and socks for full enjoyment) and overnight were surprisingly interesting, Petra as awesome as imagined, and Wadi Mujid the clear winner - just a very expensive late addition. If you’re at all fit, tough, and can swim and climb a ladder, get Wadi Mujid included in your tour (Dead Sea area).
Tamara is to be commended for her patience, for taking such good care of me along the way and for being so responsive to my many questions and needs. Jordan is a beautiful, exciting country with much to do beyond the ruins. I will go back to the people at KimKim for future worldwide trips. Great support.

Tamara Salameen, local specialist, responded to this review:

Dear Mia,

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Day trip in crete from chania, Greece - Jul 23 - Jul 23, 2018

Traveler: Debra C. - Local specialist: Angeliki Katsifaraki

Yiannis was an excellent and knowledgeable guide. On our full day tour of Cretian villages. We enjoyed the history & culture museum, cheese factory, bakery, restaurant and distillery tours. In each location we met the proud and passionate business owners who showed us Cretian hospitality. Yiannis was the best guide! Lunch was delicious as well.

Angeliki Katsifaraki, local specialist, responded to this review:

I am very happy that you spent an amazing time! Our goal is to make your trip to Greece unforgettable until the next time!

Scenic drives and fjords - 11 days, Norway - Jul 16 - Jul 26, 2018

Traveler: Fred H. - Local specialist: Ingrid Thornes

Wonderful trip, Ingrid was fantastic with all details, hotels, and guiding us to make a schedule that made sense for our various driving trips. Highlights were definitely the driving trips to Geiranger - Trollstigen and the Gamle - Strynefjellsevegen roads.

Ingrid Thornes, local specialist, responded to this review:

Thank you so much for the wonderful review, Fred! I am so happy to hear that you had such a good time and that you enjoyed your road trips!

Welcome back any time!
Ingrid

Highlights of mandalay and bagan - 5 days, Myanmar - Jul 16 - Jul 21, 2018

Traveler: Stephanie L. - Local specialist: Su Shwe Yee Aung

Our guide in Mandalay, Thwe Thwe, was very friendly and extremely knowledgeable about her country's history and culture. We really appreciated the opportunity to learn more about Myanmar through a local guide. We liked visiting a Buddhist monastery and sharing a meal with a family. We also liked seeing a small village that produced palm oil and learning about their way of life. ToeHlaing was our guide in Bagan and he was very nice. Our most memorable part of Bagan will always be renting... read more

Our guide in Mandalay, Thwe Thwe, was very friendly and extremely knowledgeable about her country's history and culture. We really appreciated the opportunity to learn more about Myanmar through a local guide. We liked visiting a Buddhist monastery and sharing a meal with a family. We also liked seeing a small village that produced palm oil and learning about their way of life. ToeHlaing was our guide in Bagan and he was very nice. Our most memorable part of Bagan will always be renting e-bikes and going on dirt paths to see many beautiful temples. It was definitely the best way to get around and experience Bagan, and so we are thankful that our guide gave us this suggestion. It was a great trip!

Su Shwe Yee Aung, local specialist, responded to this review:

Thank you, Stephanie for your great feedback and I'm very happy to hear that you had cherished memories in our beautiful country. I will also pass your valuable feedback to our team and the guides. And we, Myanmar Diaries, is always ready to assist you and your friends.
Best wishes from beautiful Yangon,
Su

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 18 - Jul 25, 2018

Traveler: Heather R. - Local specialist: Tamara Salameen

My driver was excellent, reliable punctual and knowledgable.

Petra was amazing and I wish I had scheduled more time there.

Dont be put off by going in July, it was no hotter than the UK was this summer and the place was empty of tourists.

Good choices for veggie food.

Tamara Salameen, local specialist, responded to this review:

Hello Heather,

Thank you for your nice feedback.
Happy to hear that you enjoyed your tour in Jordan.

You are welcomed anytime for tour in Jordan :)
Tamara

norwegian fjord road trip: oslo | bergen to ålesund - 8 days, Norway - Jul 21 - Jul 28, 2018

Traveler: Yevgenia Z. - Local specialist: Ingrid Thornes

Ingrid did a phenomenal job helping to plan and book our trip. Even when we changed our plans multiple times, she was able to quickly adapt to our changes and come up with constructive solutions.
She knows her country very well, so was able to advise us on the best travel plans, since we were traveling with a child and elderly parents.

Ingrid Thornes, local specialist, responded to this review:

Thank you so so much! I am very happy to read that you had such a good time! And you were so lucky with the weather as well! All the best to you and welcome back any time!

Best,
Ingrid

Iceland in july , Iceland - Jul 6 - Jul 13, 2018

Traveler: Gabriella P. - Local specialist: Preeti Bhide

Our trip to Iceland was amazing! We were very pleased with the sites and recommendations made by Preeti and kimkim - so much so that we want to visit again - and soon.

Things that stood out:
While we enjoyed the entire trip, the following stood out as truly exceptional experiences: the south coast, Jokulsarlon glacier lagoon, the glacier hike, the fjords on the east coast (Hotel Bjarg was charming!), Arnarstapi hotel and the surrounding area, Skaftafell national park, Kirkjufell mountain,... read more

Our trip to Iceland was amazing! We were very pleased with the sites and recommendations made by Preeti and kimkim - so much so that we want to visit again - and soon.

Things that stood out:
While we enjoyed the entire trip, the following stood out as truly exceptional experiences: the south coast, Jokulsarlon glacier lagoon, the glacier hike, the fjords on the east coast (Hotel Bjarg was charming!), Arnarstapi hotel and the surrounding area, Skaftafell national park, Kirkjufell mountain, Reynisfjara beach, Djupalonssandur beach, Londrangar, and Thingvellir National Park. Plus, we loved all the waterfalls, and we would most definitely recommend to anyone going to Iceland to drive around the country - it is simply breathtaking.

Things we'd do differently:
Our itinerary was quite full, which at times felt like there wasn't enough time to enjoy many of the locations fully. Also, we visited Perlan on the last day of our trip, and looking back, we think Perlan would have been great at the start to help provide more background and context to the area we explored. While all of the hotels were clean and sufficient, our least favorite was Hotel Laugarbakki, perhaps because of its remoteness (and the hot tubs were rather cold). Given that we drove around the country, we might also recommend a different car (a crossover perhaps or SUV) other than the sedan we received. While most of the routes were paved, we did occasionally find ourselves in the middle of bumpy gravel roads and a more durable car would have eased our minds a bit - though our sedan worked out just fine, and we did not have any difficulties.

Southern peru adventure, Peru - Jul 14 - Jul 24, 2018

Traveler: Sally B. - Local specialist: Clara Gies

Or southern Peru trip was wonderful. The petroglyph field of Toro Muerto was amazing and the weather for the trip could not have been better. Our favorite places were the area surrounding Colca canyon (such as Sumbay Caves, Mollenpunko Caves, the viewpoint of the volcanoes, the reserve with the wild vicuñas and all the wildlife, including the wild flamingos) and the canyon itself with the Andean condors. Another favorite was Puerto Inca, staying at the hotel with the private beach... read more

Or southern Peru trip was wonderful. The petroglyph field of Toro Muerto was amazing and the weather for the trip could not have been better. Our favorite places were the area surrounding Colca canyon (such as Sumbay Caves, Mollenpunko Caves, the viewpoint of the volcanoes, the reserve with the wild vicuñas and all the wildlife, including the wild flamingos) and the canyon itself with the Andean condors. Another favorite was Puerto Inca, staying at the hotel with the private beach surrounded by beautiful cliffs and lots of Inca and pre-Inca ruins. Our driver, Luis, did a wonderful job driving and taking care of the car and our guide, Alberto, picked fun places to break up the trip, such as olive stands and small churches. Our guide did seem more interested and engaged in the history around Arequipa and Colca Canyon. Towards the end of the trip he was more interested in his phone than the places or sites so we would explore the areas on our own mostly. Alberto did, through a friend, arrange a last minute change for us in our itinerary as we did decide to fly over the Nazca lines, which was very nice of him to offer to do so. Our guide for Lima, Narda, did an excellent job explaining the history, cultures, trends and politics of all of Peru and was very knowledgable on every subject. She did an amazing job and the driver, Juan Carlos, was excellent and very kind. Narda also pegged all of the food we would like to try and brought us to small food markets and food fairs that were amazing. Our itinerary was full of things to see and fairly fast paced so we did see a lot and most of what was on the itinerary. Clara did a good job arranging the trip at the last minute for us and there was only one miscommunication between us that was ironed out fine in the end. She fit in everything that I wanted to see and we ended up seeing almost all of it. There were some delays in communication over Kim-Kim but I realize that I would also go dark for periods when planning this trip because I was traveling during the time. Recommend the dinosaur footprints attraction more for children - but I am from an area with many dinosaur footprints so it is not such a novelty for me. It would have been nice to have more information about who the guides and drivers would be and how the transfers between places would happen but I also realize that I did not expressly ask for this information.

Romania, Romania - Jul 17 - Jul 21, 2018

Traveler: Andis G. - Local specialist: Raluca Teodor

Raluca was fantastic! She met us at the hotel and made sure we understood the route and itinerary as well as arranged for car pick up at the hotel. She was also easily contactable the we wanted to make some minor adjustments to the program we had arranged. Would highly recommend her as a tour organiser.
We mainly stayed in a B&B in a small village in the Carpathian Alps (Maluga). The hosts were friendly, helpful and efficient with ample breakfast and dinner provided as well as opportunity to... read more

Raluca was fantastic! She met us at the hotel and made sure we understood the route and itinerary as well as arranged for car pick up at the hotel. She was also easily contactable the we wanted to make some minor adjustments to the program we had arranged. Would highly recommend her as a tour organiser.
We mainly stayed in a B&B in a small village in the Carpathian Alps (Maluga). The hosts were friendly, helpful and efficient with ample breakfast and dinner provided as well as opportunity to make sandwiches for treks into the mountains. Room was comfortable, clean with en suite.
Carpathian Alps have well marked, long walking tracks with views comparable to Austria or Switzerland. Guidebook provided was accurate with good directional assistance.
Also stayed in Brasov. Accomodation was in an Austrian styled villa hotel walking distance from old town with nice views of Black church and the hills behind the city from the balcony. Brasov also had a very pretty old town if maybe already a bit touristy. There are also skiing resorts in the mountains 30 min from Brasov with walking, cycling tracks etc.
Bram castle was a chaotic place with too many tourists and buses and probably worth avoiding in June / July. Krasnov citadel was easier to access and more interesting.
Dont expect to get anywhere quickly by road in summer. Lots of traffic jams, around towns and road works. Alpine roads are likely to be dirt or gravel a lot of the time - so drive carefully!
Prices were very reasonable everywhere in Lei. With the arrival of the Euro and more tourists Romania will more than likely become as unreasonably expensive as the rest of Europe. So, get there before more of the regular tourists discover it.

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Gillian M. - Local specialist: Lena Sluga

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We... read more

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We had an amazing time and enjoyed learning about Jordan’s place in the world and it’s part in history. The itinerary is fast paced, yet ideal to get the most out of the country in a limited amount of time.

Thank you KimKim, Lena and your local team for making this happen.

Happy Travellers all round,

Gillian and Michelle

Lena Sluga, local specialist, responded to this review:

Hi Gillian and Michelle,

Thanks a lot for your wonderful review, I'm very happy you enjoyed Jordan! Feel free to come back for longer :)

Greetings from Amman!

Wildlife safari, Malaysia - Jul 15 - Jul 26, 2018

Traveler: Alison W. - Local specialist: Yanti Saman

An unbelievable trip of a lifetime. Through Kimkim, Sticky Rice we’re able to put together a truly unique experience. Although some details weren’t exactly clear before travelling (some confusion over one accommodation) when I arrived the whole trip ran like clockwork. I can’t recommend Sticky Rice and each of their staff more, and without KimKim I wouldn’t have found them.

Rei

A few days in jordan, Jordan - Jul 5 - Jul 9, 2018

Traveler: Rei T. - Local specialist: Tamara Salameen

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book... read more

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book accommodations for some nights. My favorite accommodation was the La Locanda in Amman the way it served as a local cultural spot, and I enjoyed the campsite in Wadi Rum--it was a bit awkward because it was empty due to a tour group having their flight cancelled, but I enjoyed the spirit the of the staff despite that and being alone. The itinerary was packed and I think I would have enjoyed it more if I had more days and slowed down the pace, but what was put together was based on the parameters I had set.

I was glad to have visited Petra and walk around. My favorite part of the trip was Wadi Rum, as the landscape was so unusual and fascinating, and I enjoyed the feeling of being remote from the world. I was able to meet a friend in Amman and enjoyed just walking around a bit--I would have liked to see the citadel and possibly some of the museums. I think if one is going to Petra, there's not as much need to see Jerash, especially when it's hot, as well as some of the other minor stops--although I don't regret any of those. If I were to return to Jordan, I would probably opt for more of an adventure trip. The Dead Sea was a great place to recover, but I felt my time there was a bit too short to make myself feel comfortable in the large resort complex.

Mohammad was an excellent driver and we got along very well. There was slight confusion and I had been dropped off at the wrong hotel in Petra, although Mohammad was very quick in finding out what had happened and got me to the correct hotel. I would definitely have Mohammad be my driver again. We played a mix of Western and Arab music in the car, and occasionally stopped for tea or coffee. We had some good conversations and Mohammad was open about his life and thoughts. My guide in Wadi Rum was also named Mohammad and he was very accommodating when there were some French tourists who were a bit stranded in the desert with their vehicle and we assisted them.

Some things that could have been improved include having a better sense of the line item costs in the travel agency package, as that would have helped me figure out the right tips. I also personally prefer to avoid being around tourists when not at a popular tourist site. It would have been nice to stop by local restaurants in the various cities and towns, or get some street food. There was also a souvenir place around Mount Nebo that was fine to stop by, but I felt obligated to purchase something without really expecting it. I'm a bit of a minimalist traveler and don't like to add souvenirs unless I spot something at something like a boutique shop I spontaneously walk into. Also, it would have helped to get some guidance about the seasonal conditions in Jordan with the heat. It was hard even with looking up the weather in Jordan to understand how much hotter it was under the sun in midday. I'm quite happy that I was there during a low tourist season, but probably could have been more psychologically prepared for the heat.

Overall, I would use kimkim again and be more assertive about the details and my particular preferences as a traveler. I wasn't sure about how flexible I could be in these trips, but it seems like I could have customized the trip even more. I very much appreciated having someone around helping me and able to contact while I was there, so that I would not have to worry about being able to get from one place to another or smoothly returning to work travel at the end of my time in Jordan. I'm very grateful for all the work and service that went into this trip.

Tamara Salameen, local specialist, responded to this review:

Hello Rei,
Thank you for your nice feedback. and we are glad to know that you enjoyed your tour in Jordan.

It would be our pleasure to welcome you again in Jordan.

Tamara

9 days | norway's ultimate fjord adventure , Norway - Jul 17 - Jul 25, 2018

Traveler: Howard T. - Local specialist: Ingrid Thornes

Ingrid did an amazing job helping us plan our trip. She was very responsive to all our questions and always made sure she was available.
Even during our trip she provided us suggestions for restaurants and axtivities to do

Thanks you Ingrid

Ingrid Thornes, local specialist, responded to this review:

Hi Howard,
Thank you so much for the wonderful review! I highly appriciate you taking the time to do so!

Welcome back to Norway any time!

All the best,
Ingrid

Lencois maranhenses trip, Brazil - Jul 14 - Jul 18, 2018

Traveler: Lai K. - Local specialist: Marco Aurelio Junior

Marco was great helping us plan this trip. He did not miss any detail and was able to answer all the questions we had. Our guide Felipe from Nattrip was wonderful. He was with us from beginning to end of the trip. Since we do not speak Portuguese, he translated everything to us. Seems to enjoy what he does. The few times he didn't have the answer to one of the many questions we had he did not hesitate to find the answer.
Lençóis Maranhenses is an amazing place, we are so glad we were able... read more

Marco was great helping us plan this trip. He did not miss any detail and was able to answer all the questions we had. Our guide Felipe from Nattrip was wonderful. He was with us from beginning to end of the trip. Since we do not speak Portuguese, he translated everything to us. Seems to enjoy what he does. The few times he didn't have the answer to one of the many questions we had he did not hesitate to find the answer.
Lençóis Maranhenses is an amazing place, we are so glad we were able to experience this nature's phenomena.

We highly recommend using Nattrip for tourist seeking a reliable tour company.

Holly

Peru sabbatical, Peru - Jul 2 - Jul 16, 2018

Traveler: Holly O. - Local specialist: James Mackender

We just took three teenage boys on an adventure in Peru. We used KimKim to start the trip and Quechua Treks. I can not express what an amazing trip this was. James and Haley were amazing at changing details and getting the trip just right, and Quechua Treks were the best. From hotels, to amazing food, great adventures, and the best guides we have had on any trip. They were also extremely accommodating when we had to make a change mid trip. This was such an amazing company. We could not have done what we did without them. Thank you for making such an amazing memory for our family.

James Mackender, local specialist, responded to this review:

Hi Holly, many thanks for letting us help you plan your trip. I really enjoyed helping you put your trip together and you were great fun to work with. I'm pleased Hayley was able to help take over whilst I was on leave. The crew all loved having you here & I'm delighted you got the most of your stay, the photos look awesome!! Keep in touch Holly, best regards, James

Tammy

Slovenia/croatia , Croatia - Jul 9 - Jul 20, 2018

Traveler: Tammy S. - Local specialist: Miha Gantar

Working with Miha and the Kim Kim team was a seamless experience from start to finish. I would highly recommend this company and will be using them in the future.
Thanks Kim Kim

Miha Gantar, local specialist, responded to this review:

Hi Tammy!
Thank you so much for your positive feedback! It was great having you here and I hope you will "kimkim" in the future as well. :)
Warm wishes to the whole group!
Miha

Salkantay lodge-to-lodge trek to machu picchu, Peru - Jul 11 - Jul 23, 2018

Traveler: Brenna M. - Local specialist: Clara Gies

Everything was well organized and really personalized as well. I loved every minute of this trip. Thanks to Clara and the team for organizing such a fantastic experience!

Break, Mexico - Jul 19 - Jul 23, 2018

Traveler: Iqbal R. - Local specialist: Sonia Teruel

Everything went perfect.
Very impressed with their professional work.

Sonia Teruel, local specialist, responded to this review:

Thank you so much Iqbal!! A pleasure to have you as a customer. We hope you come back soon!!

All the best,

Sonia.

Trip to iceland, Iceland - Jul 19 - Jul 23, 2018

Traveler: Emily H. - Local specialist: Sotiria Prodromiti

Was super helpful in planning our trip and coordinating the moving pieces. Sotiria was super responsive and knowledgeable!

Sotiria Prodromiti, local specialist, responded to this review:

Hi Emily,

Thank you so much for taking the time to review your trip here in Iceland!

I am very happy to hear that you were satisfied with the arrangements and with our communication. It has been a pleasure working with you!

Best,
Sotiria

Colombia's coffee region, Colombia - Jul 13 - Jul 15, 2018

Traveler: David B. - Local specialist: Lisa Calabrese

Lisa from Adventure Colombia was fantastic as our travel coordinator and advisor to the coffee region of Colombia. We flew from Cartagena to the city of Pereira where we were met by a private driver and van for the ride to Salento. Lisa had made reservations for us at the best hotel in right in the heart of the town. We were met by David our tour guide the next morning for a fantastic day of hiking in the Cocora Valley and touring OcaSa Coffee Farm. David has fantastic knowledge of the... read more

Lisa from Adventure Colombia was fantastic as our travel coordinator and advisor to the coffee region of Colombia. We flew from Cartagena to the city of Pereira where we were met by a private driver and van for the ride to Salento. Lisa had made reservations for us at the best hotel in right in the heart of the town. We were met by David our tour guide the next morning for a fantastic day of hiking in the Cocora Valley and touring OcaSa Coffee Farm. David has fantastic knowledge of the region and was extremely accommodating and enjoyable to be with.

Lisa also provided us with great information and ideas for our time in Cartagena, Bogota and Villa de Leyva.

Colombia is a beautiful country to visit. We felt safe everywhere we went and hotels, meals etc are extremely affordable when compared to traveling in Europe or the States. Although we do not speak much Spanish we found that many people had some English language skills.

KimKim and Aventure Colombia really did a great job in making our trip so fantastic.

David, Jan, Ryan and Lauren