Kimkim Trip Reviews

Connie and Sherry were great! We had an amazing time in New Zealand and our trip couldn’t have been any better. We loved all of the recommendations, accommodations, and tours and we would love to return to NZ again and of course work with Connie and Sherry.

We had an amazing time in Turkey. From start to finish our 10 days were well planned, with fantastic guides, and comfortable and safe drivers. We even had the opportunity to meet with our local travel planner, Berat. We made changes once we were in country that Berat handled seamlessly, easily taking care of each. We were also given fast recommendations when we had a need for medication due to an illness. Berat listened to our desires and needs, and planned accordingly.
Some suggestions:
- Make sure your personal email and phone number are included on all airline reservations that are made for you that you will need to check in for during your travels.
- Perhaps the guides could send a brief summary of each site visited, providing the history and culture in a written format.
We will be using KimKim again!

Ayoub Benalla, our driver was so great. He was professional, helpful, kind and considerate at all times. He was concerned about everyone's desires and needs. He made the trip very special.

Jazmine, Sharif, Hanan, were three guides in Tangier, Fes and Marrakesh that each added so very much to our experiences. Sharif is so well educated and informed. But also kind and sweet to us.

Hanan though was our delight. She has a gentle aura while being incredibly informed and kind.

Yusef in Merzhuga was one of the most articulate people I've even met.

All of the Riad's were good with the exception of Chefchaon, which while run by lovely people was a dark unpleasant place to stay. There wasn't even a glass a single glass in the room to have a drink of water, much less a bottle of water. The Riad in Tangiers was delightful, the Riad in Fes was quite lovely, in a traditional old home. The Riad in Marrakesh was another lovely, comfortable well appointed place. The Hotel is Skoura was of course palatial. It was so elegant, a little bit of paradise. The gardens, the swimming pool, all of the rooms were divine. Breakfast under the ancient olive tree was a once in a lifetime experience.

The camp in the Merzhuga desert was very well run. The tents were lovely and the whole experience was excellent.

The one thing that I didn't like about this trip is that I wished it wasn't so shopping centric. I didn't really want to stop at all of the herbalist, and oil and soap making facilities. There should only have been one of those on the whole trip. But it came up over and over and I felt an uncomfortable pressure to buy things I didn't want to buy. There were at least three of those stops scheduled.

Ayoub was our prize on this trip. We will never forget this Amerzigh kind person.

Hotel Reviews

Riad Le Pèlerin

Marrakech

A lovely well appointed Riad.

Authenticity & Character

The decor is terrific and the rooftop terrace charming too.

Location

Staff

Couldn't have been kinder.

Cleanliness & Comfort

perfect

Ksar El Kabbaba

Skoura

Dazzling. One of the nicest hotels I've ever stayed in. A complete joy.

Authenticity & Character

Look at the photographs and that will tell you everything you want to know.

Location

Staff

They were concerned for our every comfort and kind and helpful

Cleanliness & Comfort

The place was impeccably run.

Tiziri Luxury Camp

Merzouga

Well organized and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

Quite pretty. And very well located. An authentic old home in Fes.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Dar Mounir

Chefchaouen

While the staff was kind, the place is not a pleasure to stay in. The rooms aren't comfortable. And there were no amenities available. Not even a water glass in the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Mokhtar Tanger

Tangier

This was one of my favorite places on this whole trip. Such a great setting. And the rooms were wonderful as was the courtyard and roof terrace.

Authenticity & Character

A completely charming place

Location

Perfect for us.

Staff

Cleanliness & Comfort

Great breakfasts too.

Activity Reviews

Journey Through the Beauty: Skoura to Marrakech

Morocco

The High Atlas Mountains and the terrain was so beautiful. Thrilling to ride hours through this amazing landscape.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fez to Merzouga Desert - The Road to Serenity

Morocco

The dunes are exceptionally beautiful. The sky at night is extraordinary.

Quality of Experience

Food

Guides, Drivers and Staff

Yusef is exceptionally smart. The wait staff were great.

Transport

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home

Morocco

It's a complicated experience to go into a private home. Especially people who are so hardworking and who live modestly. I'd say don't do this.

Food

The food was great, but the experience was awkward.

Transport

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

Seeing the ceramics and mosaic cooperative was a great experience. Moroccans are so hard working and so very skilled. It was great to see that.

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Not interesting to me enough. I've been all over the Mediterranean. I didn't need to see more Roman ruins.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Magic of Marrakesh: A Guided Tour

Marrakesh

Hanan was a remarkable guide in a great city.

Quality of Experience

Food

Guides, Drivers and Staff

The best.

Transport

Ayoub Benalla made everything better for us.

We were knocked out by the variety, depth and professionalism we experienced during our travel adventures. This was one of the best travel experiences we've ever had. We could never have dreamed up the countless escapades we got to be a part of and were so appreciative of the accessibility and ease of it all!

We explored museums, castle ruins, and ancient villages and dined in cozy pubs in the middle of vibrant world-class cities. We had some of the finest guided tours I've ever been on (the Edinburgh literary tour and Cotswold Tour in Bath were standouts). But we were most impresssed by our KimKim travel specialists, Pauline and Sarah (and earlier on Neil), who not only put together this unforgettable travel experience for us but who were available to us at every turn.

In fact, they managed to transform a potential disappointment (due to an unexpected train incident) into one of the most exciting days of our long vacation by rescheduling a much-anticipated river cruise for us. We were able to sneak in a spontaneous visit to the Greenwich Museum and see a show at Shakespeare's Globe Theatre because of the way they thoughtfully configured our day. (We even had a chance to visit with some of the actors at the Swann afterward)! Pauline was as warm and attentive as she was thoughtfully professional as she worked to troubleshoot the inevitable unexpecteds that travel brings.

Our accommodations, while varied, were universally safe, clean and served delicious breakfasts. We were especially fond of our accommodations at the Grosvenor Arms in Bath, where we found the company of our host Richard genial and engaging. The Crown Inn at Penrith was our coziest night of sleep and the hardworking staff was personable, warm and gracious. We loved our travel itinerary in the Lakes District and the fascinating visit to beautiful ruins of Lowther Castle.

There is an endless array of memories to meditate on over the coming winter. One thing is certain: we will be trusting our next travel adventure with Kim Kim!

Working with the KimKim agency was great -especially for independent minded travelers. All of the tour details for our trip to Great Britain We worked out in great detail before we left the US. This included a great hotel in London, close to all of the major attractions and transportation Plus prearranged tickets to all the special things that we want to see such as Westminster Abbey, Windsor Castle, and Christchurch in Oxford, plus many others.

Such a wonderful 14 days of exploring this beautiful country. Our driver, Ilyace, picked us up at Tangier Med and quickly became our new best friend. He was helpful, informative, friendly, very easy to talk to, and a great driver, We absolutely loved and appreciated how Ilyace made every step of this journey feel easy and stress-free.
We started at Chefchaouen, then to Fes, the Merzouga desert, Boumalne Dades, Marrakesh, Essaouira, and ended in Casablanca - with many interesting stops along the way. It’s impossible to say which part of this journey was the best, as each piece of it offered new and wonderful experiences.
Each guide offered us a great insight into the history and beauty of each of the places we explored. Azdin in Fes, Yusuf in the Merzouga Desert, Mohammed in Boumalne Dades, Hanan in Marrakesh and Hassan in Essaouira.

I highly recommend using KimKim for your next travel experience. Our planner, Lorenza, was exceptional. We spent two nights in Naples and seven nights in Sorrento, with Lorenza selecting a wonderful hotel in Naples that offered an ideal location.
She organized a variety of activities, including a tour of the Pompeii ruins, an outstanding pizza-making class, and an enjoyable winery visit. Additionally, Lorenza arranged a fantastic street food tour and a private boat tour of Capri. Lorenza also managed all transportation, including transfers to and from the airport and between Naples and Sorrento.
Lorenza's communication was always clear and prompt, ensuring a seamless experience. Lorenza often responded to emails within hours(Keep in mind the 6 hour time difference) and when I did need to call her for something she picked up her phone right away. When we requested a change to a four-star hotel with a sea view in Sorrento, she was very accommodating.
Overall, every aspect of our trip was top-notch. Their level of service and attention to detail exceeded my expectations.

Steph did an amazing job. Coordinating our flights and ground transportation to the safari camps was flawless.

Cape Town was fun. Skip Karibu restaurant. Plenty of much better places nearby

Cape of Good Hope is a must do. Book a private tour. Our 'small group' tour had 23 people on a 23 seat bus. Several were ill and they passed it along. 24 hours of down time.

The foodie tour was unimpressive.

Our hike up Table Mountain was fantastic. Justin Hawthorne is an amazing guide. 10/10.

The Safari camps were great.

We liked Umlani camp in Timbavati: it had the best animal viewing of the trip. The camp itself is just great.

Rhino Post Lodge is amazing. Just a beautiful place and excellent service. Our Guide Wesley was great.

The Vic Falls tour was more crowded than we would have preferred. Batonka Guest Lodge was just great. We would avoid the Boma dinner: very touristy with crowds of people taking selfies. No thanks. Highly recommend the helicopter flight over the falls. We also enjoyed the river cruise upstream of the falls.

Hwange Bush Camp tied with Mana Pools as our favorite places. The Bush Camp is beautifully set overlooking a huge savannah. Sophie and Anthony are great hosts. Our guide Darmesh, was great. We also spent two nights at fly camp. We were the only guests and were treated like royalty. Spent 3 days tracking Black Rhino with two trackers and Darmesh. Walked 25 miles and never found them. Nevertheless an amazing experience out in the bush.

John's Camp/Croton Camp is great. Set near the shore of the Zambezi River, you overlook the flood plane with the mountains of Zambia in the background. Breathtaking. Milo is a wonderful host. We spent one night in the treehouse. What a unique experience.

Overall very happy with the trip.

Aline was terrific. She was able to plan a trip for my wife and I that was just wonderful. We saw a lot of south of France, our hotels were small boutique, hotels that were closer to town than a larger hotel might’ve been. The travel was all arranged for us, with only a tiny glitch or two, which were easily resolved.

The Eiffel Tower tour was really wonderful and learned a lot and had fun simultaneously. The activities were just right. Not too much not too little and we were able to relax and have a great time seeing new places and meeting some new people.

We also really enjoyed the cooking class and a free day in Antibes. Overall a really great trip. Thanks to Aline.

We can’t say enough about our trip through Morocco. Thank you KimKim and Original Travels. We never had to worry about anything. We were taken care of from the minute we made the reservation with KimKim as we always had accurate and well documented details. We landed in Tangier and met our driver Karim. For the next week we saw and learned so much about the sights, people, craftsmanship, religion, history and present-day Morocco. Karim’s English is very easy to understand, easy communication in person and through texting. We enjoyed learning about his life and family and his Berber culture. Thank you KimKim, Karim and Original Travels for all the perfect planning—unforgettable accommodations, delicious meals all along the way, great local tour guides, visiting artisan co-ops, Sahara camel rides with glamping accommodations, shopping, and cultural sites! Tangier, Chefchaouen, Fes, Atlas Mountains, Sahara Desert, Marrakesh. Best trip ever!

Our 10 day adventure began in Zagreb. Mario was our guide and he was fabulous! The sights we visited along our travels included 3 National Parks I think we took over 500 pics as every turn created a beautiful landscape. Plitvice Lakes waterfalls were breath taking and Krka National park rivers and rapids were spectacular. From there, we discovered Split and Hvar and got ready for 3 days island hopping on E-bikes.. We met up with Goran as our guide and were treated to manageable 15-20 mile bike hikes. I am 74 and my wife is 67.. what a great experience to visit Korkula island, Pelješac peninsula and finally Mjet island and national
park. Cycling was a great way to see so much of Croatia! We ended our trip to the beautiful city of Dubrovnik. We had visited this city one month earlier on a cruise ship trip. So, we were treated to mountain top views and fortresses that we would never have seen without our wonderful guide Goran. We can’t say enough about the coordination, the accommodations were 5 star+ and the friendships we made in just 10 days. We wanted to adopt them both snd take them home 🤗 KimKim and Robert (Robi) could not have done a more professional and satisfying job for us. You have to put Croatia on your bucket list!!!

Positives
Krista was very responsive.
Patrick, our guide for “Forest to Fjord” was very good. Please note, however, that our itinerary indicated this would be a two hour experience and it actually was about five hours (10 to 3). Also, we were not informed that we should pack a lunch for this day but managed to purchase food at a mountain cafe.
Particularly good: in Oslo on the island — outdoor Norway folklife, Kon Tiki and the Fram museums.

Negatives:
The Oslo Evening on the fjord dinner trip was too long and had no interpretation. Though a beautiful cruise you might inform clients it’s really a “party” and drinking scene.
The cancellation of our excursion trip to Fjareland was very disappointing—we still await a refund from you. This also led to a lot of spare time with nothing to do in Balestrand, as the weather turned cold.
The payment mix up at Sogndal Quality Hotel was irritating but did get worked out.
It would be helpful to alert future travelers to leaner offerings and closures when traveling so late in September to Norway.

Just returned from 11 day tour of Switzerland. Amandine was our agent who planned the entire trip. Everything was perfect. Every hotel she picked was very close to trains and extremely clean. We had lots of excursions planned by Amandine and the details on where to go what time to go etc. were very easy to understand. We never had any problems. I would choose Amandine to plan my next European vacation.

We had a wonderful trip to Morocco - it was our first time and kimkim.com made it easy to connect with our local planner, Majid. Majid iterated with us on the itinerary and was super responsive on kimkim. He did a great job helping us create the perfect itinerary. The riads and hotels he suggested were super fun for us. And he connected us with our local driver and guide, Mouad.
Mouad was great! He drove us all over Morocco seeing the sites and explaining about the local culture and experiences of living there. Mouad was super friendly and helpful. He went out of his way to procure pomegranates, apples, dates or anything else we needed.
We are already looking forward to our next trip to Morocco and would gladly use them again!

The trip was everything we hoped for. All booked tours , transfers and hotels were seamless. We were welcomed in both countries with a welcome package with all important information. When we needed to get in touch with agents both Paula and Sherri were helpful and timely with their responses.
We had friendly and Knowledgeable guides for each excursion. One who particularly stood out was our guide Dandy in Melbourne. He took us on the Great Ocean Road, entertained us and was attentive to the needs of everyone on the tour.
We could not be more thrilled with our experience.

Aleksandra was excellent! She took our specific interests and likes and crafted them into a well planned eight day vacation in London. She gave us an excellent mix of the history and culture and Overall vibe of London. We changed our days of travel and she was right on top of moving scheduled tours to accommodate. Can’t give enough positive feedback for how quickly and professionally and pleasantly she and Kim Kim reacted to, our needs. A note to travelers – Apple Pay and the subway system are a must! Google maps was very helpful in navigating both walking and public transit. No need to do a currency exchange as long as you have Apple Pay or a credit card. Thank you again.

Hotel Review

NYX Hotel London Holborn by Leonardo Hotels

London

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hidden Pubs of London tour

London

Wow!!! what a fun and informative night couldn’t have asked for a better guide than we had. would highly recommend this experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Tower of London Beefeater Welcome & Crown Jewels

London

Quality of Experience

Hampton Court and Hever Castle Tudor Tour

London

Quality of Experience

Guides, Drivers and Staff

Transport

Six Course Michelin Star Dining with Champagne for Two at Angler Restaurant

London

Afternoon Tea at Fortnum & Mason

London

Méadhbh was our travel specialist and she was fantastic. Despite the time change prior to our trip she was quick to respond to all of our questions. Especially after a last minute change in our travel dates. She was very thorough and provided us with so much information. This was only our second time using a tour company to plan our entire trip and we were very pleased with everything she booked. From Trevor who took us on a food tour in Belfast to Johnny who was our Black Cab tour driver and onto the Gobbins Cliff walk with a lovely young lady whose name I forget. We saw a lot in our 8 days in Northern Ireland and Méadhbh was always available to answer questions and help us out.
We really enjoyed Ballycastle and all to do in that area. We only had 1 day in Londonderry but had some great food. And Carlingford is worth the visit. Great pubs and awesome restaurants. Of course Belfast is so full of history, beautiful architecture, and wonderful pubs. An afternoon at Tollymore National Park is highly recommended. Just beautiful.
I would absolutely use Kimkim again for future travels.

Alfonso and his team at Basquelands Way were first class from the time we engaged with them until our trip finished in Barcelona. They communicated well and were vey responsive to our needs and created an itinerary that optimised our time in each city. We visited Mardrid, Bilbao, San Sebastián and Barcelona. Being local they saved us so much time planning the holiday, making accomodation bookings and arranging excursions. Everything went smoothly and we would use a Kim Kim again

Activity Reviews

Park Güell & La Sagrada Família

Barcelona

One of the highlights of our trip to Barcelona was seeing the genius of Antonio Gaudi.

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in The Gothic Quarter

Barcelona

Jordi was an amazing and knowledgeable guide. The tapas restaurant was very good.

Quality of Experience

Guides, Drivers and Staff

Michelin starred restaurant

Bilbao

Quality of Experience

Food

Guides, Drivers and Staff

Guggenheim private visit

Bilbao

While this is a very impressive building with some excellent steel sculptures, there is not a great selection of artwork.

Quality of Experience

Guides, Drivers and Staff

Private Madrid Highlights Walk

Madrid

Quality of Experience

Guides, Drivers and Staff

Private Traditional Tapas Tour

Madrid

Quality of Experience

Food

Guides, Drivers and Staff

San Sebastián & Gipuzkoa Coast Day Trip

Bilbao

Alfonso provides a locals guide to his hometown.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Short Prado Museum Visit

Madrid

Sophia our guide was excellent. She was very knowledgeable about the city and the Prado Museum.

Quality of Experience

Guides, Drivers and Staff

Transport

Absolutely loved how local our guided adventures felt. True experts for wildlife and urban interest tours. We even saw the elusive grouse!
Everything was very professional and the accommodations (4) each fit the location and needs for the surrounding explorations. The luxury spot in Granton on Spey was such a treat and not anything I would have found in my own or chosen for myself. It was idealic.

I truly valued the expertise and the fun that were woven together; making the trip extra special.

Would use again in a heartbeat.

Aziz was our Guide/Driver who was with us throughout our entire trip from the time he picked us up from Casablanca airport and dropped us at Marrakech airport. He was an amazing person, very knowledgeable and provided extensive and detailed answers about the Moroccan history, culture and current political affairs. He was a very careful and vigilant driver when we could comfortably dose off on hectic days🙂.

Aziz was extremely friendly, polite and respectful. His guidance and support throughout our trip made our experience really memorable.

Following list of individual guides for respective places/cities were all very knowledgeable and expert in their respective areas.

1. Uthaman in Rabat
2. Hazim in Chefchaouen
3. Hakim in Fez
4. Mehdi and his family for hosting a traditional dinner in their warm and loving home
4. Rasheed in Volubilis
5. The staff at Tiziri Camp, Merzouga
6. Ayub in Ksar Ait Ben Haddou
7. Hameed in Marrakech
8. Youssef for Ballooning Experience by MLT in the outskirts of Marrakech.

A big Thank you to the people of Morocco for all their love and hospitality and definitely a warm cheers for all the Moroccan guides who work hard day-in and day-out to keep Moroccan tourism industry a flourishing one!

Hotel Reviews

Sofitel Marrakech Lounge and Spa

Marrakesh

Authenticity & Character

Amazing breakfast with ample options

Location

Staff

Cleanliness & Comfort

Hotel Xaluca Dades

Boumalne

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Very entertaining musical evening

Cleanliness & Comfort

Villa Pomme d'Or

Midelt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fes Marriott Hotel Jnan Palace

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Jasmine

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Rabat Jardin Des Roses

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Casablanca Tour Blanche

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hammam Spa & Massage in La Masion Arabe at 3 pm

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Trip to Atlas Mountains Ourika Valley

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hot Air Balloon Ride

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Tour of Marrakech, the "Red City"

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakech Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Rosewater Workshop in Boumalne Dades

Boumalne Dades

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Boumalne Dades via Tinghir & Todra Gorge

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Jeep to your luxury Desert Camp (15 Muintes Drive)

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Merzouga via Erfoud, Saharan Camel Ride

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes to Midelt via High Atlas Mountains

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes Food Tour

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes: Exploring the Imperial City

Fes

Quality of Experience

Guides, Drivers and Staff

Hakeem took us to the oldest University (now Madrassah) to offer Friday prayers

Transport

Dinner with a local Family in Fes

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Very warm and welcoming environment

Transport

Guided Tour of Volubilis

Volubilis

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Chefchaouen with your local guide

Chefchaouen

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Blue City

Chefchaouen

Quality of Experience

Chefchaouen is a unique city to visit

Guides, Drivers and Staff

Transport

Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Private Sightseeing Tour in Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Uthaman had excellent English language skills

Transport

Casablanca Accommodation – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening in Casablanca with your driver/guide.

Casablanca

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport