Kimkim Trip Reviews

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4.8
(3,536 reviews)
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Where to start - this trip was perfection!!! · Costa Rica - Mar 10 - Mar 21, 2020

Traveler: Kimberley B. - Local specialist: Francisco Herrera

Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to... read more

Where to start! This trip was perfection. From the greeting at the airport by an incredibly knowledgeable driver who gave us such insight into the area that we already felt at home by the time we arrived at Tabacon. Every tour guide we had was on time, extremely informative (not only about the specific adventure but about the country) and each one had an amazingly warm personality. We saw every animal that we had hoped to see and some we didn't even know about! We started in Arenal; then to Monteverde and finished in Conchal. It gave us such an amazing appreciation of so many different aspects of Costa Rica.

When I started thinking about this trip, I had a fairly specific idea of what we wanted to do. This was a trip for me and my 24 year old daughter. Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up. They listened to everything I said and turned my ideas into a trip that became a trip of a lifetime. During the planning process they were with me the whole time. Always available by email and phone, to go over any question I had. We were there when the Corona virus just started to impact the US. By the time we left we were one of eight guests at our hotel. During the last week of the trip, the Costa Rican government closed their borders to incoming non-residents. Not only did everything go as planned, but as they were trying to get people home and deal with all of the cancellations, we never felt like we weren't being taken care of.

I could write a book about this trip and how amazing it was and I have Alex and Francisco to thank for that. If I could - I would go back tomorrow morning and have them plan everything. I plan to do just that next year as soon as I possibly can.

Francisco Herrera profile photo
Francisco Herrera, local specialist, responded to this review:

Thank you Kimberly.

We are very glad to hear that you had a wonderful Adventure of a Lifetime here in Costa Rica. We were honored with the opportunity to host you in our country.

Honeymoon in Argentina during COVID-19 · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jenna Q. - Local specialist: Emilce Alonso

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was... read more

My husband I are traveled to Argentina for our honeymoon and Emi helped us plan the perfect itinerary. Emi had great suggestions for our getaway, and accommodated all of our requests. Unfortunately the end of your trip was impacted by the COVID-19 pandemic, and we had to return home sooner than anticipated, but we were able to enjoy the time that we had. We thoroughly enjoyed our private tour of Buenos Aires with Federico, our private tour of the Brazilian side of Iguazu Falls. Mendoza was the highlight of our trip. We loved all of the hotels that Emi booked/suggested for us. We were only able to spend one night in El Calafate, and unable to do any of our planned excursions in Calafate/Chalten, but we will be back! Emi stayed in constant contact with us after COVID-19 travel restrictions started being implemented, and even gave us her personal phone number. We highly recommend Emi if you are planning a trip to Argentina!

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really... read more

Jenna and Victor,
I want to thank you once again for trusting me to organize your honeymoon.
I am very happy to know that you have been able to fully enjoy your stay in Buenos Aires, as well as in Iguazu and Mendoza. :D
I am sorry that you were not able to finish your trip in El Calafate correctly due to the global situation of the COVID-19. It was a complicated situation as it was an hour by hour issue, but fortunately, you managed to get home before borders were totally closed.
I really hope to receive you on another occasion so you get to know the rest of Argentina.
It was a pleasure to meet you! :)
Emi

Oliver was great managing the whole COVID19 s... · Colombia - Mar 12 - Mar 21, 2020

Traveler: Sayu J. - Local specialist: Oliver Fischer

Oliver was great managing the whole COVID19 situation, ensured I had the most uptodate information so I could make an informed decision to leave as soon as i possibly could. And for that, I am incredibly grateful to his situational awareness. Even though I couldn't enjoy everything Colombia had to offer, I was well looked after with really great accommodation and itinerary options. Thank you Oliver!

Wonderful cycling (South Island of New Zealand) · New Zealand - Mar 1 - Mar 15, 2020

Traveler: Penelope C. - Local specialist: Valentin Puech

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our... read more

I wrote to Kim Kim re cycling in NZ having some ideas of what we wanted (and what we did not want). Valentin responded immediately and through some correspondence we planned 2 weeks cycling in Sth Island of New Zealand. He understood our needs and catered to our preferences. The choice of trails, accommodation and attention to detail was fantastic (the trip itself was amazing, so varied in scenery and types of trails. We loved the small towns, the unique accommodations and people, having our luggage transported and the organizations of shuttles to and from airport, train and buses and the bicycle company to provide bicycles, support and guidance for the cycling and even suggestions for hikes to do at Mt Cook. Certainly a most memorable experience and a patch of blue while the storm clouds of Covid-19 gathered. We finished the trip on a real high with many lovely memories to carry us through our isolation/quarantine on returning home.

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Thank you so much Penny, it was a pleasure helping you organising your trip! All the best. Valentin

Excellent Service · Colombia - Mar 11 - Mar 19, 2020

Traveler: Natasha C. - Local specialist: Margoth Rico

We cannot be more impressed with the exceptional service provided by Margoth @ Aracanto on our Colombia trip. We found her on kimkim.com to help us put together a 10-day itinerary. She promptly responded to our emails, eloquently answered every little query and request and gave excellent recommendations and options for every aspect of the trip. Our itinerary was unfortunately truncated by the COVID pandemic travel restrictions but we have nothing but praise for Margoth’s concern and support... read more

We cannot be more impressed with the exceptional service provided by Margoth @ Aracanto on our Colombia trip. We found her on kimkim.com to help us put together a 10-day itinerary. She promptly responded to our emails, eloquently answered every little query and request and gave excellent recommendations and options for every aspect of the trip. Our itinerary was unfortunately truncated by the COVID pandemic travel restrictions but we have nothing but praise for Margoth’s concern and support for us as we embarked on our tenuous four-flight journey home to Australia. We felt very well looked after from the first moment until arriving back on home soil. We highly recommend Margoth @ Aracanto if you are planning a trip to this beautiful, proud and wonderful country. We will be back! Thanks for everything Margoth!

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Hi Natasha, thank you for your review and it has been a pleasure meeting you and Ake!
And Thank You for visiting Colombia! We are very glad you enjoyed your stay in our country!
We look forward to having you back, and in the meantime please take care.
Best wishes, Margoth

Bruce

Chile March 2020 · Chile - Mar 5 - Mar 12, 2020

Traveler: Bruce R. - Local specialist: Maria Barciela

This is the 14th day of my isolation. I left Santiago. a city then filled with smiling friendly people going about their chores and lives. to return to a place filled with fear and going deeper in civic shutdown, where some are even being encouraged to tell on one another for alleged breaches of the new normal. And I am so thankful for the ten wonderful days we spent in Chile with all of you looking out for us.

I can truly say that our visit owes much of its magic to the care and... read more

This is the 14th day of my isolation. I left Santiago. a city then filled with smiling friendly people going about their chores and lives. to return to a place filled with fear and going deeper in civic shutdown, where some are even being encouraged to tell on one another for alleged breaches of the new normal. And I am so thankful for the ten wonderful days we spent in Chile with all of you looking out for us.

I can truly say that our visit owes much of its magic to the care and thoughtfulness of our handlers and hosts. So I want to thank Maria and Lilia and Across Argentina for planning and organizing our Desert and Wine Tour. Your itinerary and accomodation selections were spot on . The local Tour operators Chile Roads and CI Mundo were very professional and always prompt. The tour guides were very friendly and so very helpful. We learned so much from them all, But I want to especially recognize Nelson Silva, a warm and caring person. We came to appreciate his efforts greatly, In general the tour guides (four guides) were enthusiastic about their work and very knowledgeable Their employers should be very pleased with their work Without the guides and drivers such as these, a tour is empty. And ours were full of life and captivating.

Thank You all Please be sure that you share our gratitude with them all

Fantastic 21 Day trip · Vietnam - Feb 27 - Mar 18, 2020

Traveler: Judy A. - Local specialist: Andy Carroll

Although Andy's name is listed as our local specialist - in reality all credit goes to Ha! We had never worked with a tour company before, but KimKim came highly recommended by my brother who had used them last year. Ha worked so closely with us in the planning - showing genuine flexibility and modifying the program to our exact specifications. We were in Vietnam and Cambodia with another couple - and had a wonderful trip. Even as the pandemic spread - Ha made sure we were safe and... read more

Although Andy's name is listed as our local specialist - in reality all credit goes to Ha! We had never worked with a tour company before, but KimKim came highly recommended by my brother who had used them last year. Ha worked so closely with us in the planning - showing genuine flexibility and modifying the program to our exact specifications. We were in Vietnam and Cambodia with another couple - and had a wonderful trip. Even as the pandemic spread - Ha made sure we were safe and aware of changing dynamics. Fortunately, we stayed one step ahead of the virus and enjoyed all the sites and fabulous hotels booked by KimKim. We visited Hanoi, took the train to Sapa (I preferred the van back!) where we trekked amongst the tribes, enjoyed the stunning Halong Bay on a lovely small ship, spent a few days in Angor Wat (with a picnic and massages in a "secret sacred spot"), Saigon and then relaxing on the beach at our favorite hotel - La Veranda in Phu Quoc. Would highly recommended Kim Kim and Ha to anyone planning this trip of a lifetime (when we can all travel again!)

Trekking and tiger safari · Nepal - Mar 12 - Mar 22, 2020

Traveler: Christopher D. - Local specialist: Chhewang Lama

We did a semi custom trip (11 day) for three with some moderate trekking in Annapurna region, tiger safari in Bardia NP, with some cultural activities in Kathmandu. The trip was well organized and flexible. I only provided some general guidance on my desires and Chhewang made suggestions and tied it all together after some feedback from me. We all enjoyed the trekking and the tiger safari, where we we able to see 4 tigers in the wild over 2 days.
Our trip was interrupted by the covid-19 virus... read more

We did a semi custom trip (11 day) for three with some moderate trekking in Annapurna region, tiger safari in Bardia NP, with some cultural activities in Kathmandu. The trip was well organized and flexible. I only provided some general guidance on my desires and Chhewang made suggestions and tied it all together after some feedback from me. We all enjoyed the trekking and the tiger safari, where we we able to see 4 tigers in the wild over 2 days.
Our trip was interrupted by the covid-19 virus with us being one of the last tour groups. Luckily it was near the end of trip, but there were several scares that the airport would be shutdown to international flights. Chhewang and others were very supportive and helpful in altering the last few days of our trip to try to leave early. We ended up making it out about 36 hrs before the airport closed.
We will consider using the company again for a future trip to Bhutan.

Lisa

Kim Kim exceeded expectations · Costa Rica - Feb 22 - Feb 29, 2020

Traveler: Lisa H. - Local specialist: Carlos Rodriguez

We had a great time in Costa Rica. Carlos did an excellent job organizing our trip. All of the hotels were wonderful and check-in was seamless. I am usually a do-it yourself travel planner, but would highly recommend KimKim for a work free trip if you would like to go multiple places.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Good afternoon Lisa from sunny and shiny Costa Rica!
It was my pleasure make this trip come true for you, I’m si thankful for visiting our country and I ‘m happy about you because Got it!
Thank you for your feedback trip I really appreciate it, I hope you can visit us in the future when everyone will be safe and ready to travel again!
Take care and Pura Vida Amiga!
Carlos.

Fantastic Trip to Vietnam! February 27-March 17 · Vietnam - Feb 27 - Mar 18, 2020

Traveler: Christine P. - Local specialist: Andy Carroll

We recently returned from an amazing 3-week trip to Vietnam, with a short detour to Cambodia. Ha at KimKim was so incredibly responsive in helping us plan the trip and continuing to customize it for us all the way to the end. She made it absolutely seamless with guides and drivers greeting us exactly as planned, and the hotels she selected more than met our expectations.

Some highlights were riding around Hanoi on a motorbike (driver provided!), biking and cooking classes in Hoi An (and... read more

We recently returned from an amazing 3-week trip to Vietnam, with a short detour to Cambodia. Ha at KimKim was so incredibly responsive in helping us plan the trip and continuing to customize it for us all the way to the end. She made it absolutely seamless with guides and drivers greeting us exactly as planned, and the hotels she selected more than met our expectations.

Some highlights were riding around Hanoi on a motorbike (driver provided!), biking and cooking classes in Hoi An (and everything about Hoi An), kayaking in Ha Long bay, and a day traveling by boat in the Mekong Delta.

We were also incredibly grateful that we were able to go on our trip and return safely during a time when the Coronavirus was spreading. Vietnam had no active cases when we arrived on 2/27, but infected travelers from Europe began to bring in the virus about a week later. Ha let us know immediately when some potentially infected travelers stayed at a hotel where we were booked, and arranged for us to stay at a different hotel. She also arranged on a moment's notice for us to leave Saigon on an earlier flight to Phu Quoc island so that would could relax and be less concerned about staying in a congested city.

We would not hesitate to recommend Ha and KimKim and to use them again...when everything settles down:)

Erica

Wonderful Costa Rica · Costa Rica - Feb 29 - Mar 11, 2020

Traveler: Erica D. - Local specialist: Randall Jiménez

Our trip was wonderful. We saw heaps of fauna and flora and were well looked after by knowledgeable, friendly guides & drivers.
Randall's activity suggestions were appropriate for our group, we enjoyed all of them.
Thanks Randall.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Erica,

Thank you for your comments, I am so glad that you and your party have enjoyed the trip that we organized for you and that you have had the chance to watch a lot of flora and fauna, which was the goal for you all since the very beginning.

We hope to have the chance to welcome you again any other time in the future,

Best,
Randall

Peter

Thank you kimkim. I had an amazing time in Ru... · Russia - Feb 29 - Mar 18, 2020

Traveler: Peter G. - Local specialist: Sean Stewart

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had... read more

Thank you kimkim. I had an amazing time in Russia.

The dealings I had with kimkim in planning my trip - 18 days encompassing Saint Petersburg, Moscow, Suzdal and Vladimir - were amazingly efficient. Their responses were quick and detailed. It was great being able to deal all the time with people in Moscow and Saint Petersburg who were on the ground and able to provide quick support in those very rare moments in a trip where something goes off the rails.

Beyond Saint Petersburg, I really had no idea what to expect of Russia, so I really appreciated the exciting options and ideas presented to me, and given I was travelling at the end of winter, choices which took account of the seasons, places being open and tourist numbers.

It was great having local guides. All were good English speakers and all were amenable to adjusting plans on the basis of the things I was really interested in. I particularly enjoyed the company of Victor, Natasha and Alex who were very passionate about their cities and ‘clicked’ with me.

One decision I made early in the planning was to use drivers only when absolutely necessary and, instead, to get around on public transport as much as possible, I think a really good decision to get to experience the surprises which you can get as you’re walking around a city.

As for highlights, there were so many. And it was so wonderful being “low season” to be at places like Catherine Palace and the Hermitage with very few other people. Imagine standing in front of Da Vinci’s Madonna and Child for five minutes - and you’re the only person in the room, or taking photos in one of the State rooms at Catherine Palace and there being no one else in the picture.
Very pleased Sean talked me into visiting Suzdal and Vladimir which were not initially on my list of places to go. It was great seeing some of the smaller medieval towns and experiencing the life outside of the big cities.

Sean Stewart profile photo
Sean Stewart, local specialist, responded to this review:

Thank you, Peter, for your kind words, it was a privilege to have you as our guest!

Brianna

Great Local Specialist - Disappointing reaction and accomodation to global COVID-19 emergency · South Africa - Mar 8 - Mar 21, 2020

Traveler: Brianna D. - Local specialist: Stephanie Louw

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we... read more

I was very impressed with Stephanie. She was wonderful and i would reccommend her and book with her again. We were loving our trip but then the Government of South Africa declared a national disaster and the Canadian Government ordered all Canadians abroad to come home so we needed to leave our trip early and forego our 2 nights at Addo Elephant park, our 3 night safari at Hlosi and our flight on safair back to Cape Town. Given the circumstances, I am extremely shocked and upset that we have not been refunded for the portion foregone. I am also still waiting on paperwork to show what we lost having to leave early so that i can at least try to make a claim through travel insurance. Please advise. Thank you, Brianna Davies

Our first driver Otto with Desafio was great!... · Costa Rica - Mar 10 - Mar 15, 2020

Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs... read more

Our first driver Otto with Desafio was great! He practiced Spanish with us the whole time so we could converse better the rest of the time. Loved our white water rafting with Steven as our guide. Then Otto safely got us to the Baldi Hotel with s restaurant recommendation in LaFortuna—LaStreet—which we tried one night—wonderful. Really enjoyed the Hot Springs at the hotel! Had a nice hike on the lava flows of the volcano and then a nice dinner at Tabacon Springs and enjoyed their springs for an hour—not as hot as Baldi and more crowded. Crowded bus to Monteverde and very bumpy !! But got to Fonda Vela Hotel and enjoyed our Noctural Hike—didn’t think we got to see as much as we expected after we compared our evening with other at our hotel that had done a hike with another company, Really enjoyed the zip lining and since we were the last stop for the bus driver he kindly drove us another 1.5 km to the entrance to the Cloud Forest so we could see it and get a hike in. Were sad to have to head home—but in light of COVID-19 we timed our visit perfectly.

chili with a corons sauce on top · Chile - Mar 7 - Mar 10, 2020

Traveler: Rene V. - Local specialist: Virginia Crivelli

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would... read more

so here we are
not yet home
but almost with these strange circumstances..........
a big thank you to Vi for organising this trip already last summer
long before Corona hit while we were in Chile
how shall i start
good things first
txs for the arrngments and the support
pucon was good
the climbing was though and guides ( Eduardo ) very helpfull and comprehensive
HuiloHuilo was super
puerto varas was not so good as hotel .... but the Corona was laready there
chiloe we missed ( and this would heve been very far away of Puerto varas to get back on the plane)
but Vi made it work
we stayed one day longer and the left for Santiago just to make shure
we could change the flight tickets with the help of the hotel and backed up efficiently by your emergency nr personel
txs again
renting the car in Europ car is always somehow a desilusion
the car promised was ( of course...) not available
the altenative was not what we had expected
these companies always flaw you one way of the other !
the highway billing system is somewhat crazy
we had no cash when leaving Temuko
so the billed us 5€ for the first 500 m highway as we had to get on the usual way tp Pucon
and around Puerto varas one had to pay every single time we hit the highway
not so expensive but not fair i felt ! at least unexpected
but then again chili is super scenic and very friendly and helpfull people
just this coronoa infection busted it up
txs for having us here
thank you for your dedication Vi !
rgds
rene and chantal on our way out tomorow we hope

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Rene, thank you for your kind words.
I'm happy that overall you had a good experience in Chile and more considering the circumstances.
I'm sorry about the experience with the rental car but, I'm happy to know that you did enjoy the stunning landscapes Chile has to offer :)
I hope you had a nice flight back home.

Best regards, Vi

amanda

Our guide in Yangon, Linn Linn and our bike g... · Myanmar - Mar 8 - Mar 14, 2020

Traveler: amanda p. - Local specialist: Linn Linn

Our guide in Yangon, Linn Linn and our bike guide Nay (apologies for spelling) were both excellent, well informed, helpful and pleasant to be with. The transfers, accommodation, food and cycling were great. The amazing temples in Bagan and the view from Popa Mountain were beautiful as were the sunsets and the river cruise.

Linn Linn profile photo
Linn Linn, local specialist, responded to this review:

Thank you Amanda for this excellent trip review. I will share your good feedback to our team and especially to our guides guides as well.

Looking forward to seeing you again in Myanmar.

Best regards,
Linn Linn

Perfect planning, perfect execution, perfect vacation · Costa Rica - Mar 9 - Mar 16, 2020

Traveler: Sarah B. - Local specialist: Adriana Prado

Everything Adriana planned was exactly what we were looking for - we somehow managed to zip line, snorkel, go rafting, AND lay around on the beach. Schedules went smoothly, and when there was an update to our excursion (because of the tides), a new voucher was delivered to our hotel and we didn't miss a beat.
This was an incredible vacation. The transportation was great, the hotels were lovely, and the activities were perfect. I can't imagine planning another trip like this to Costa Rica without Adriana's guidance.
I cannot recommend this service highly enough.

Costa Rica · Costa Rica - Mar 12 - Mar 19, 2020

Kimkim made my trip to Costa Rica a dream come true. I will be using them for my next trip—for sure!! My transportation, hotels and activities were first class, and they were not possible without Kimkim’s guidance and expertise.

We had a wonderful time until Corona19 came.... · Morocco - Mar 9 - Mar 19, 2020

Traveler: Sheila A. - Local specialist: Abdellah El Asely

We had a wonderful time until Corona19 came. Pleased with the the way our change was handled. Our driver Samir was wonderful and so kind.. Loved the 3 cities we were able to visit. Did not like the accommodations in Fes but the food was great and the staff were spectacular. Would recommend the company to anyone( very efficient)

Would highly recommend you put Colombia on your trip list. · Colombia - Feb 18 - Mar 10, 2020

Traveler: fern k. - Local specialist: Fabían Levasseur

We were soooo impressed with the trip. Everything went smoothly. All guides and drivers were early and eagerly awaiting us. ALL Colombians were so friendly to us.
We felt safe and well taken care of the whole trip. We had a pretty aggressive agenda but enjoyed discovering beautiful Columbia visiting many different regions. The trip to Chingaza was a great last minute addition and our guide Juanita was fabulous. We LOVED Medellin region and especially the commune 13 visit- our guide... read more

We were soooo impressed with the trip. Everything went smoothly. All guides and drivers were early and eagerly awaiting us. ALL Colombians were so friendly to us.
We felt safe and well taken care of the whole trip. We had a pretty aggressive agenda but enjoyed discovering beautiful Columbia visiting many different regions. The trip to Chingaza was a great last minute addition and our guide Juanita was fabulous. We LOVED Medellin region and especially the commune 13 visit- our guide Marcel was full of information, enthusiasm, and energy.
Our coffee tour was awesome - suggest including lunch (as some groups had - we had coffee and a snack). Cocora was great but our guide Juan was very average - didn't really want to take us on the full loop were had arranged for???? turns out the wilder part of the loop that he didn't want to take us on initially was the best part of the hike.
The 4 day lost city trek was hot, humid, steep and challenging but sooooo worth it - we had great guides and were surprised at the comfort (and bed-bug proofing) and food at the facilities along the trek. The fresh fruit along the trek was soooooo awesome.
Tayrona was beautiful - we skipped the lines into the park as our guide knew people which was awesome - apparently the park had just re-opened after being shut down for a month and people were waiting hours and were even being turned away.
We spent 6 hours in San Andreas waiting for our flight home and it would not have suited us - we did a tour by cab and then walked the malecon / beach . Enjoyed Providencia much more - 4 nights was perfect there. We dove only one day as the reefs are not in great shape. We rented a side by side vehicle to tour the island one day which was great -beautiful beaches. I would highly recommend to others as an activity going to the Lighthouse theatre that shows the black crab migration and culture of the island to everyone- also has an awesome view of the sunset with drinks and decent food. The hike to the peak and meditation rock was so awesome. Deep blue accommodations were awesome but the restaurant was just slightly above average. The food and service was much better at Caribbean Place Donde Martin.

Cartagena was interesting but too hot and busy for our liking - that's just us. We know people who loved staying there because it was sunny, hot, busy, with lots of places to shop and eat - we much preferred Bogota and especially Medellin as far as cities go. The market and cooking class were super interesting.

Overall we were very pleased with our visit - the itinerary suited us and really allowed us to experience as much of Colombia as possible in 3 weeks. We were so impressed with how smoothly everything went and how friendly and helpful Colombians are. This was also a reasonably priced holiday as far as eating and drinking once you are in Colombia.
We will definitely be recommending Colombia to our friends.

Awesome family trip to Colombia · Colombia - Feb 23 - Mar 2, 2020

Traveler: Marianne V. - Local specialist: Margoth Rico

We had an amazing family trip to Colombia thanks to Margoth and her team. We were a party of 7, including children and grandparents, and we wanted to get a taste of everything that Colombia has to offer in an 8 day trip. Already at the planning stage Margoth completely understood what we were looking for in terms of activities, culture, nature, hotels and comfort. She put together a great trip for us and we just had to click “yes” and everything was booked and organised for us. Our trip... read more

We had an amazing family trip to Colombia thanks to Margoth and her team. We were a party of 7, including children and grandparents, and we wanted to get a taste of everything that Colombia has to offer in an 8 day trip. Already at the planning stage Margoth completely understood what we were looking for in terms of activities, culture, nature, hotels and comfort. She put together a great trip for us and we just had to click “yes” and everything was booked and organised for us. Our trip took us to the coffee region, Cartagena and the Rosario islands.

Here are some of the highlights of our trip:

Coffee region:
- Cócora valley; a fantastic nature experience and hike with a private local guide and a visit to the beautiful village of Salento.
- Interesting visit to a coffee farm with a private guide including a coffee tasting.

Cartagena:
- Amazing city and great food. All the restaurant bookings that Margoth and her team had prepared for us, were great!
- Bovedas de Santa Clara: Super charming hotel with apartment like rooms fitting up to 6 people with a great location in the old town.
- Entertaining chocolate making workshop (particularly fun for the kids).
- Highly recomendable private cooking class for the whole family in an authentic French-Caribbean food restaurant in Getsemani.

Rosario islands:
- The trip out to islands was fun for everyone
- The natural aquarium is a “must see” for adults and children
- A nice bike ride and kayak trip with the children on isla grande

The colours, the food, the people and the service in Colombia are all fabulous.

We were so well taken care of by Margoth and her team and felt very safe throughout our whole trip. She contacted us every day to make sure we were happy. At every turn we had someone waiting for us to take us to our next activity and adventure. All bookings were made for us, and when we decided to change one night on the islands for one night in Cartagena, Margoth and her team did everything in their power making it happening for us on a few hours notice.

We will definitely use KimKim again and we warmly recommend Margoth and her team for anyone looking for a special and tailor made trip to Colombia.

Margoth Rico profile photo
Margoth Rico, local specialist, responded to this review:

Marianne, muchas gracias! It is a pleasure meeting you and your family, and helping you with your trip! I really hope you come back to Colombia, and we wish you all the very best in the meantime! Margoth

Fantastic tour! · Jordan - Mar 9 - Mar 13, 2020

Traveler: Kate A. - Local specialist: Margherita Clerici

Ahh we had such a fantastic time in Jordan and the tour was great! It covered everything we wanted to do and more. Margherita was super helpful and organised our trip very efficiently. Our driver was lovely and made sure we had a good time. When there was extra things we wanted to do, it was never too much trouble. Highly recommend KimKim and will definitely be using them again in the future. Thanks to all the team,
Kate and Rich (UK)

Margherita Clerici profile photo
Margherita Clerici, local specialist, responded to this review:

dear Kate, thank you so much for your amazing feedback, it has been a pleasure to have you in Jordan and I will pass your kind words to the driver as well

Thank you for travelling with In2Jordan!

Jeffrey

Patagonia - Chile and Argentina · Argentina - Mar 8 - Mar 18, 2020

Traveler: Jeffrey B. - Local specialist: Erin Wiley

Erin was wonderful to work with for this trip! She was extremely helpful with planning everything and making a trip that included what I was looking for and in the budget I was working with. She was very patient with me and answered all questions that I had along the way.
The times in Torres de Paine was amazing, with great weather and beautiful views. Perito Moreno glacier was also amazing!
I was thrilled with my trip. Thank you again to Erin for all your work in helping to make it happen!!

Erin Wiley profile photo
Erin Wiley, local specialist, responded to this review:

Wow, amazing photos Jeff! Thank you kindly for the wonderful review and for always being a pleasure to work with throughout the planning process. I'm so happy that we were finally able to make this trip happen for you and I'm glad that you did enjoy it, and were also able to make it back home safely. Wishing you the best!

Perfect Spring break vacation - PERU!!! · Peru - Mar 4 - Mar 11, 2020

Traveler: Swetha B. - Local specialist: Liz Karen L. J.

Not sure where to start but this trip was pre-planned way ahead of time to accommodate our vacation and kids spring break for 2020! And NOT to forget our 15th wedding anniversary.
Liz! You have just been awesome through past 5months beginning with planning in mid November from Dallas, TX till completion of our tour in March & send us off safely back home town. Thanks for that awesome resort @ Paracas & amazingly beautiful views at tiny hotel @ Ollantaytambo.
Alexandria was the best guide we... read more

Not sure where to start but this trip was pre-planned way ahead of time to accommodate our vacation and kids spring break for 2020! And NOT to forget our 15th wedding anniversary.
Liz! You have just been awesome through past 5months beginning with planning in mid November from Dallas, TX till completion of our tour in March & send us off safely back home town. Thanks for that awesome resort @ Paracas & amazingly beautiful views at tiny hotel @ Ollantaytambo.
Alexandria was the best guide we had through the tour. Regardless of us having altitude sickness we made an attempt to take the tour later than the usual time in Cusco. The moment we met her she made us feel at home through the day & tour. She is just amazing, left us with beautiful memories.
Gabriel was equally good at Agus Calientes and up until Machu Picchu! He made sure kids were comfortable & answered every bit of those silly questions they had.
Gloria was too good during our stay at LIMA hotel. Took us around the city & gave us a tour around the musical water fountain. Kids had a wonderful time
And all of this wouldn't have been possible without you Liz & team kimkim amidst the virus fear. I would highly recommend and in future would travel the world with you all!!

Annette

great trip tp the galapagos · Galapagos Islands - Mar 10 - Mar 16, 2020

Traveler: Annette P. - Local specialist: Isabel Pérez

We had a wonderful trip to the Galapagos! the trip went smooth and we always had a guide to meet us at different islands upon arrival. Our guides were helpful and great at rectifying situations. For instance, my boyfriend and I were going to go on a snorkel/dive session. He was going to dive while I snorkeled, but we were going to be on the same boat. For some reason, I was instructed by one of the boat companies to go on a different boat. I assumed we were meeting together but thought it was... read more

We had a wonderful trip to the Galapagos! the trip went smooth and we always had a guide to meet us at different islands upon arrival. Our guides were helpful and great at rectifying situations. For instance, my boyfriend and I were going to go on a snorkel/dive session. He was going to dive while I snorkeled, but we were going to be on the same boat. For some reason, I was instructed by one of the boat companies to go on a different boat. I assumed we were meeting together but thought it was odd. Our guide Darwin recognized this and called the guide on my boat and asked them to turn around so we could be on the same boat. Darwin was great at looking out for us! Our flight also got delayed and he was able to change his schedule so that we could walk around the island more instead of wait for several hours in the airport. Also, I had left my phone charger on a different Island and Karina, our guide from that Island, had it sent to Darwin! I figured it was gone forever! All in all, the Galapagos is a wonderful place and we would love to return!

Morocco trip · Morocco - Mar 7 - Mar 14, 2020

Traveler: Gautam D. - Local specialist: Hakim Alibouche

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the... read more

Kimkim (through Hakim) provided excellent overall service, coordination of the total trip in Morocco and in their choice of Riads (hotels) in Fes and Marrakech. Hakim was particularly helpful and kept us informed at each step of the planning phase, working with us through several iterations

Local drivers arranged by Hakim were on time and courteous. Guides were also very good and informative. One minor delay was resolved promptly by Kimkim and Hakim.

We loved our Morocco trip from the mosque at Casablanca to the overnight stay in the desert and the palaces. And the medinas in Fes and Marrakech. Lovely country with a lot of history. Wish we had more days to also visit the rest of the country.

Hakim Alibouche profile photo
Hakim Alibouche, local specialist, responded to this review:

Hello Doc,

First of all, thank you very much for your feedback and your precious words. It's a great pleasure to hear you enjoyed your time and each service I arranged for you all over my beautiful country. Our suppliers will be also very happy to hear your feedback and I'll make sure in person to share it with them.

I will be very happy to have you here again in Morocco with a different plan; my country has too many areas and hidden sites to visit and I'll be very glad to arrange a new amazing experience for you!

Keep safe!

Best,
Hakim

Local Green Season travel lead by Jack came u... · Myanmar - Mar 10 - Mar 16, 2020

Traveler: helle h. - Local specialist: Jack Burma

Local Green Season travel lead by Jack came up with a suggestion to an itinerary for a private 1 person 7 days tour visiting Mandalay, Bagan, Kalaw and Inle Lake. I had a few tweaks and wishes he accommodated. I booked and he set the whole thing in motion. There were no glitches and everything went as I hoped for. Without fail I was collected , driven around and had the most wonderful expert guides where I arrived. I saw a lot and learned a lot about amazing Myanmar. I private tour expertly... read more

Local Green Season travel lead by Jack came up with a suggestion to an itinerary for a private 1 person 7 days tour visiting Mandalay, Bagan, Kalaw and Inle Lake. I had a few tweaks and wishes he accommodated. I booked and he set the whole thing in motion. There were no glitches and everything went as I hoped for. Without fail I was collected , driven around and had the most wonderful expert guides where I arrived. I saw a lot and learned a lot about amazing Myanmar. I private tour expertly organised is definitely the way of travel for me in the future. Kimkim.com and Jack can be highly recommended.

Jack Burma profile photo
Jack Burma, local specialist, responded to this review:

Thank you Helle for this excellent trip review. We're truly encouraged and we'll continue doing our great job.

May you be free and safe from Covid-19 and good health!

Looking forward to seeing you again in Myanmar.

Best regards,
Jack

Magical New Zealand · New Zealand - Mar 3 - Mar 16, 2020

Traveler: Blaine M. - Local specialist: Eloise Le Bout

Thanks to Eloise for planning our wonderful trip thru New Zealand. The highlight of our trip was staying at the Matuka Lodge in Twizel(Mount Cook). The flight over the glaciers were beyond memorable. The whole itinerary was very well planned and everything went smoothly. Thanks for all the recommendations. Till the next time.

Eloise Le Bout profile photo
Eloise Le Bout, local specialist, responded to this review:

Thank you Blaine, I am glad to read you enjoyed your trip in our beautiful country! I wish you some fantastic trips to come and will be happy to have you back in New Zealand if you wish to come back!
Kind regards
Eloise

Peter

Excellent trip. Amanda did an excellent job ... · Nepal - Feb 27 - Mar 5, 2020

Traveler: Peter S. - Local specialist: Amanda Delecca

Excellent trip. Amanda did an excellent job of understanding my requirements and tailoring a trip to my exact needs. She was very responsive in her communications and ensured that each aspect of the trip was handled smoothly.

The logistics of the trip were handled flawlessly; from various pick ups and drop offs (airport, hotels, trip legs, etc).

My guides were wonderful.

My cultural guide, Suman was extremely attentive and knowledgeable. I appreciated the personal touches; guiding me... read more

Excellent trip. Amanda did an excellent job of understanding my requirements and tailoring a trip to my exact needs. She was very responsive in her communications and ensured that each aspect of the trip was handled smoothly.

The logistics of the trip were handled flawlessly; from various pick ups and drop offs (airport, hotels, trip legs, etc).

My guides were wonderful.

My cultural guide, Suman was extremely attentive and knowledgeable. I appreciated the personal touches; guiding me through receiving a Hindu blessing and lighting candles for departed loved ones to buying me the best frozen yogurt in Katmandu.

My trekking guide, Rishi was a joy to spend 4 days with. He was very attentive and made sure I was safe and comfortable. His warm smile and sunny personality made each day special and fun. I really enjoyed getting to know him through each day of walking and the meals we shared.

The accommodations exceeded my expectations. Each hotel/guest house was very comfortable with modern facilities. The meals and service were excellent. The staff were consistently warm and accommodating. It was clear that everyone wanted to ensure I had an excellent experience.

The trek was perfect for my needs. It was just challenging enough to make me feel a sense of accomplishment when we reached each destination. The countryside is gorgeous and the historic sites fascinating.

My experience with Nepal was made incredible by the warmth and friendliness of the people.

Great Experience for Personalized Icelandic Vacation · Iceland - Mar 8 - Mar 13, 2020

Traveler: Rob P. - Local specialist: Anuj Mahat

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The... read more

Anuj was a great resource in helping to customize our Iceland vacation to match our expectations throughout the planning process. After our trip began, having Anuj supporting our trip was invaluable. Our trip was to the northern part of Iceland in mid-March which meant we had to adapt to weather, road closures, etc. and Anuj was there with us each step of the way helping us to cancel and rebook lodging, tours, etc. as we adapted our itinerary in real time to accommodate the weather. The end result was the Icelandic adventure that we were seeking that helped us to really experience the villages, people and landscapes that are Iceland.

Anuj Mahat profile photo
Anuj Mahat, local specialist, responded to this review:

Dear Rob,
Thank you so very much for the kind words. I appreciate it. It is truly gratifying to know that I was able to match your expectations and provide you and Stacy have a great experience of Northern Iceland. I look forward to helping you organize your next adventure trip to Iceland.
kindest regards,
Anuj

Kimkim team has provided excellent service. A... · Peru - Mar 10 - Mar 15, 2020

Traveler: Galina R. - Local specialist: Liz Karen L. J.

Kimkim team has provided excellent service. All scheduled activities were in time, shared guided tours were well organized and well performed. Did not have any problems while visiting Peru. Thank you and special thanks to Liz / my coordinator, who put whole package together. She even brought me a Bday gift, which was very kind of her.

Andrew

Cusco Region with Julio... · Peru - Mar 7 - Mar 12, 2020

Traveler: Andrew L. - Local specialist: Nicholas Cino

Julio was an excellent tour guide who grew up in the Cusco region and was like traveling with a family friend. He was knowledgeable about the various ruins we visited and provided great advice on dietary choices and knew when to push and when to back off on physical challenges with the high altitude. Our five days of hiking allowed for a good understanding of the region along with the natural resources, the local food and the people. This trip was customized to our desires by KimKim and I... read more

Julio was an excellent tour guide who grew up in the Cusco region and was like traveling with a family friend. He was knowledgeable about the various ruins we visited and provided great advice on dietary choices and knew when to push and when to back off on physical challenges with the high altitude. Our five days of hiking allowed for a good understanding of the region along with the natural resources, the local food and the people. This trip was customized to our desires by KimKim and I could not imagine a better experience in this region. Machu Picchu was awesome but our 15 mile hike from Chinchero to Coya was truly the highlight. Judeas, our driver, was always prompt and professional. A great vacation!

Nicholas Cino profile photo
Nicholas Cino, local specialist, responded to this review:

Hi Andrew!
Thanks for the great review. I've very happy you had a great time with Julio! He is great! And I makes me really happy too that you liked our trip layout! Huchuyqosqo is a great hike! Good job with it! Next time you must try our Ausangate hike!
All the best, Nicholas

This was a 5 plus star experience! · Peru - Mar 7 - Mar 14, 2020

Traveler: Jeff S. - Local specialist: Steve Wilson

This was a 5 plus star experience and completely exceded my expectations. Steve worked with me with my times and desires. For example, I had no desire to spend time in Lima and wanted to maximize my time in the Jungle. Steve worked it out. We customized our time to spend it in the Sacred Valley, Macchu Pichu, and the have a jungle experience. We arrived and were greeted by our guide Aldo and Paul, the driver. They were awesome and were always doing all they could to make our experience... read more

This was a 5 plus star experience and completely exceded my expectations. Steve worked with me with my times and desires. For example, I had no desire to spend time in Lima and wanted to maximize my time in the Jungle. Steve worked it out. We customized our time to spend it in the Sacred Valley, Macchu Pichu, and the have a jungle experience. We arrived and were greeted by our guide Aldo and Paul, the driver. They were awesome and were always doing all they could to make our experience great. Aldo grew up in the region and was completely an expert on the region and history. I left feeling like I have new friends too! Then to Puerto Maldonado where we met Freddy and the Junglepro team. We boarded a river boat, headed up the river to a charming jungle cottage. The boat driver was exceptional! Freddy was too as he had worked on the land the cottage was on long before. Freddy is a tracker, not just a finder and we were able to see amazing wildlife. We even were able to find a jaguar, spider monkey, and Freddy even yanked a caimen right out of the water with is bare hands! Again, we had a guide that was interested in making our experience special an I left feeling like I had another friend. Aspiring Adventures did a great job and my experience with my son was great memories made! Thanks!
Jeff

Thomas

Where do I begin? Just WOW! · Morocco - Feb 27 - Mar 7, 2020

Traveler: Thomas H. - Local specialist: Yassine Echcherki

Where do I begin? Every aspect of this experience was just fantastic! This was a Dad/Daughter adventure and we couldn't have been more pleased with this adventure. Yassine was super responsive and helpful in our planning stages. The communications and advance prep were wonderful for these first time to Morocco/Africa travelers. Our personal driver, Samad, was punctual, attentive, professional ...and fun! We experienced so much more that the large tour group (follow the person with the flag)... read more

Where do I begin? Every aspect of this experience was just fantastic! This was a Dad/Daughter adventure and we couldn't have been more pleased with this adventure. Yassine was super responsive and helpful in our planning stages. The communications and advance prep were wonderful for these first time to Morocco/Africa travelers. Our personal driver, Samad, was punctual, attentive, professional ...and fun! We experienced so much more that the large tour group (follow the person with the flag) kind of trip. I recommend taking the riad accommodation route versus hotels. They were all just exquisite and provided such a wonderful element to this trip. If you are on the fence about taking a trip to Morocco or working through KimKim, I urge you to not hesitate and take that leap to work with them. Our experience wildly exceeded expectations. This trip created memories that will remain with me all of my days.

Yassine Echcherki profile photo
Yassine Echcherki, local specialist, responded to this review:

Dear Tom, Thank you so much for the glowing review!! I truly enjoyed working with you to plan your Morocco trip. Thank you for sharing all of your amazing photos, I can see how patient you are about travel and learning about different cultures. I'm very happy that we had the opportunity to host you and your daughter. Samad is indeed a great driver and I'm glad to hear that you bonded with him. Being selective for the accommodations we choose for our travelers is very important and it makes... read more

Dear Tom, Thank you so much for the glowing review!! I truly enjoyed working with you to plan your Morocco trip. Thank you for sharing all of your amazing photos, I can see how patient you are about travel and learning about different cultures. I'm very happy that we had the opportunity to host you and your daughter. Samad is indeed a great driver and I'm glad to hear that you bonded with him. Being selective for the accommodations we choose for our travelers is very important and it makes me very happy to hear that the ones we selected for you were exquisite and went beyond your expectations. Hope to see you again, let's stay in touch! Yassine

Trip to Marrakech and Fes with Omar and Megan · Morocco - Feb 28 - Mar 7, 2020

Traveler: Home W. - Local specialist: Megan Lower

This was an absolutely incredible trip! The planning done by our local specialist Megan and the service provided by our guide Omar was phenomenal. They dealt with all the hassle and logistics so that we could focus on enjoying our vacation. Our guide Omar was very knowledgeable and personable. I would highly recommend Omar and Megan to anyone else visiting Morocco!

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Thank you so much! I'm so glad you enjoyed your time!

Outstanding trip to the Galapagos · Galapagos Islands - Mar 1 - Mar 6, 2020

Traveler: Victoria L. - Local specialist: Edwin Vega

Thank you Edwin for organizing the perfect experience in the Galapagos for us. Our guide Karla was the best! She was knowledgeable about all aspects of the island and very sensitive to our needs. We had a great time and would highly recommend Karla as a guide!

Edwin Vega profile photo
Edwin Vega, local specialist, responded to this review:

Dear Victoria!

I am so glad to read your review and am truly happy for your great trip!

I will definitely hand over your kind words and greetings to everyone who contributed to this tour :), I will also hand over your kind words to Karla.

Of 'course, if you need any assistance in the future, feel free to contact us, we will be happy to provide you with assistance!

Take care and all the best,
Edwin

I couldn't have asked for a better first trip to Myanmar. I can't wait to go back with KimKim! · Myanmar - Feb 6 - Feb 13, 2020

Traveler: Lisa N. - Local specialist: Anne Cruickshanks

Everything was perfect, from itinerary creation, to booking, to the actual visit!

Anne is a great communicator - she listened to everything I wanted and gave me just that. She was always reachable and very helpful with everything I needed (even random stuff like printing needs).

I also loved all of my tour guides. Each one was different with their own personalities, background, experiences, etc. and it was great to get to hear so many different perspectives.

The accommodations and... read more

Everything was perfect, from itinerary creation, to booking, to the actual visit!

Anne is a great communicator - she listened to everything I wanted and gave me just that. She was always reachable and very helpful with everything I needed (even random stuff like printing needs).

I also loved all of my tour guides. Each one was different with their own personalities, background, experiences, etc. and it was great to get to hear so many different perspectives.

The accommodations and transport options were all fantastic.

Overall, I couldn't have asked for a better first trip to Myanmar. I can't wait to go back!

Anne Cruickshanks profile photo
Anne Cruickshanks, local specialist, responded to this review:

Thanks so much for your review! It's wonderful to read such positive feedback about your travel experiences in Myanmar. There is so much to see here and your first trip just scratched the surface so we would love to welcome you back for another visit. Fingers crossed this COVID-19 scare passes soon and we can all get back out on the road traveling again!

Looking forward to helping you plan your next Myanmar holiday,
Anne & the Myanmar Pure team

Solomon

Colombia in 17 days · Colombia - Feb 25 - Mar 12, 2020

Traveler: Solomon F. - Local specialist: Oliver Fischer

The trip was very well planned and all the guides met or exceeded our expectations. We especially enjoyed the mountain biking and the walk in Cocora Valley. All the drivers were on time, pleasant and professional.

Sarah

Tasmanian’s in Costa rica · Costa Rica - Feb 29 - Mar 8, 2020

Traveler: Sarah L. - Local specialist: Randall Jiménez

The guides were great. Getting to different locations was frantic.
We saw some great birds.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

We are happy that you have enjoyed the trip Sarah and we hope to have you back again in the future on a new adventure.

Best,
Randall

best of Costa Rica · Costa Rica - Feb 26 - Mar 7, 2020

Traveler: Carolynn O. - Local specialist: Carlos Rodriguez

We really enjoyed the itinerary suggested by Carlos. Our favourite place to stay was Senda, Monteverde.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hello Carolynn!

This is Carlos from sunny Costa Rica!

Thank you for visiting us, thank you for thrust in our Travel Agency and my knowledge as a Travel specialist here in Costa Rica!

It was my pleasure having you here, I hope you can return in the future or recommend our country to your friends and family.

Pura Vida Amiga!
Carlos.

Top notch service and experience · Costa Rica - Feb 27 - Mar 9, 2020

Traveler: Pam R. - Local specialist: Mónica Meneses

We had top notch service with kimkim and have already recommended them to several friends. I was a bit leery using this service without firsthand knowledge of what we were getting into. But I was worried for nothing. Kristy put together a great 12 day Costa Rican itinerary for our family of five, including three teenagers! And Monica booked all
of our lodging, excursions, and in-country transportation (we took three Sansa flights...an easy and quick way to get around...and had private drivers... read more

We had top notch service with kimkim and have already recommended them to several friends. I was a bit leery using this service without firsthand knowledge of what we were getting into. But I was worried for nothing. Kristy put together a great 12 day Costa Rican itinerary for our family of five, including three teenagers! And Monica booked all
of our lodging, excursions, and in-country transportation (we took three Sansa flights...an easy and quick way to get around...and had private drivers everywhere). Even when I had questions while on our trip, Monica was available and promptly responded to our needs. We started at Manatus in Tortuguero on the Caribbean and we loved our quaint bungalow there. In fact, we loved everything about the Manatus resort; the service, food and included wildlife tours. Next we went to the LaFortuna/Arenal area and stayed at the Arenal Lodge. We loved the area and all of our excursions (zip lining with Sky Adventures and volunteering at Proyecto Asis), but we were not fans of the Arenal Lodge. It’s pretty run down and in need of some major renovations and repairs. With only breakfast included there, we were interested in trying different restaurants for lunch and dinner. But the lodge is also extremely remote and was an expensive and long cab ride into town. Seems like there are plenty of nice places to stay that would have been a better choice. Next we went to Rafiki Lodge outside of Quepos, and this was a major highlight...camping in the rainforest. The owners and staff were wonderful, and the included excursions and food were outstanding. What a unique and neat experience at Rafiki! And finally we spent the last three nights of our vacation in Manual Antonio at Tulemar Resort. Wow. This was a perfect way to end our trip with some beach time, relaxation, and a last opportunity to see sloths and monkeys up close. Views here from our Villa were amazing. We did do one excursion in this area, the Damas mangrove tour. I’d probably skip that if I could do this trip over, mostly to give us more time at the amazing Tulemar beach. And it wasn’t all that well done.
All in all, we were extremely happy with our vacation, experiencing a new place we’ve never been, and will now most likely return, thanks to kimkim!

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Pam,
Thank you for your great feedback! I'm so happy you had an amazing time experience here in Costa Rica :) I'm sure you took many beautiful pictures in Tortuguero and Manuel Antonio and had a blast during the zip line tour!
Concerning the comments on Arenal Lodge and the tour at Damas Island, I will definitely keep them in mind for future bookings as well as pass them on in order to improve the quality of the services.
It was really a pleasure to help you have an amazing trip to Costa Rica and I hope you visit us again one day!
Best wishes from San José,
Mónica

Our Pura Vida guide in Arsenal, Christian was... · Costa Rica - Feb 28 - Mar 10, 2020

Traveler: Paul Z. - Local specialist: Randall Jiménez

Our Pura Vida guide in Arsenal, Christian was awesome and we were the only two people in our group that included hikes of Arenal and the hanging bridges.

Every aspect of our itinerary either met or exceeded our expectations. The one exception would be the night tour in Monteverde. We were not the only ones to say it was over-hyped. There were over 100 tourists in groups of 6-8 walking the same paths that reminded me of a “snipe” hunt.

Lodging at Arsenal was superb! Great complimentary breakfast and on-site hot spring.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Hi Paul,

Thank you for your review and feedback. I am glad that you and Fran had a good time during your vacation and I appreciate for sharing the information about the night walk tour in Monteverde, we will certainly contact the local tour operator to avoid the unpleasant experience you had, to future travelers.

Pura Vida!
Randall

From when I was first connected with Tha unti... · Thailand - Feb 9 - Feb 16, 2020

Traveler: Claire H. - Local specialist: Thanissara Puangkim

From when I was first connected with Tha until even during the trip when I contacted her for a couple of questions she was very good. Answered all my many questions and organized an amazing trip while in Thailand. Thank you Tha we have a wonderful time .

Thanissara Puangkim profile photo
Thanissara Puangkim, local specialist, responded to this review:

Thank you for your compliment and I'm always happy to serve you. Your satisfaction and joyful is my mission. Hope to welcome you again next time.

Two weeks in east Australia by Judie Yamamoto... · Australia - Feb 25 - Mar 8, 2020

Traveler: Charles M. - Local specialist: Jasmine Harvy

Two weeks in east Australia by Judie Yamamoto and Charley Mullally

Overall, our trip to Australia, arranged by Jasmine through KimKim, was excellent. The accommodations were comfortable and for the most part spacious, modern, and conveniently located, quite more luxurious than we’d expected on the “mid-level” plan we had requested. Transportation (airport and hotel ground pickups as well as our three flights in Australia) went very smoothly, spoiling us for the return home when we had to... read more

Two weeks in east Australia by Judie Yamamoto and Charley Mullally

Overall, our trip to Australia, arranged by Jasmine through KimKim, was excellent. The accommodations were comfortable and for the most part spacious, modern, and conveniently located, quite more luxurious than we’d expected on the “mid-level” plan we had requested. Transportation (airport and hotel ground pickups as well as our three flights in Australia) went very smoothly, spoiling us for the return home when we had to drive ourselves! And even though we were always based in the city centers, there were enough excursions into the countryside to provide both urban and rural experiences.

Our most memorable day was probably our trip to the Mornington Peninsula, made so by our driver/guide Juliet. She was absolutely delightful and clued us in on local specialties: where to eat in Sorrento, vanilla slices, a little known “secret” oceanside cliff walk in front of million dollar homes. The upbeat music she played enroute didn’t hurt the day, either.

Other highlights:
· Watching wild kangaroos and koalas at the Conservation Ecology Centre in Great Otway National Park (the B&B there looks worth coming back to spend a few days!);
· Views along the Great Ocean Road;
· Up close opportunities to see the remarkable beginnings of recovery from the extensive bush fires that had occurred only a short time before our visit.
· Sydney Harbor cruise and strolling through Sydney’s Chinatown (all those Asian restaurants!);
· Tour of Sydney Opera House followed by dinner and front row tickets for “Six!”
· Swimming in a mountain stream in the Daintree Rainforest

The major downside to our trip was that there wasn’t enough downtime – days with little or no planned activity. At age 78, both of us needed more time to kick back and relax, fewer early morning pickups, less bus travel. We didn’t know that when we OKed Jasmine’s arrangements, but we will be sure to be cognizant of it on our next journey.

Jasmine Harvy profile photo
Jasmine Harvy, local specialist, responded to this review:

Hi Charles & Judie,

Thank you for the review and I am so happy to hear that you both enjoyed your trip to Australia. I'm really happy to hear you enjoyed the overall experience and I will be sure to pass on the feedback to Juliet in Melbourne.

I appreciate you letting me know about having more downtime. I will make sure in the future that I let the other travellers know of the early mornings and long travels.

Thank you for choosing KimKim for your travels and hopefully we can help you plan another trip!

Safe Travels,
Best Regards
Jasmine

Spectacular, Once in a Lifetime Vacation! · Japan - Mar 1 - Mar 9, 2020

Traveler: Robin L. - Local specialist: Soleil Ponce

If you seek a spectacular once in a lifetime adventure in the Heart and Soul of Japan, KimKim will create a unique trip experience, specifically built around your individual interests and passions! 
Soleil was the creator of our unique Japan adventure, and she did a highly commendable job.  She gave generously of herself during the extensive planning phase, and throughout our entire 9 day Japan adventure to Tokyo, Kyoto and Osaka!   
Gibwa, from our Japan support team, greeted us at the... read more

If you seek a spectacular once in a lifetime adventure in the Heart and Soul of Japan, KimKim will create a unique trip experience, specifically built around your individual interests and passions! 
Soleil was the creator of our unique Japan adventure, and she did a highly commendable job.  She gave generously of herself during the extensive planning phase, and throughout our entire 9 day Japan adventure to Tokyo, Kyoto and Osaka!   
Gibwa, from our Japan support team, greeted us at the airport and we traveled together by train to our hotel where we checked in and went over our trip package, containing various train cards, show and tour vouchers.  Soleil had left several very thoughtful gifts in our room for my daughter, based upon her interests in a particular Japanese culture.  What a very  thoughtful surprise this was! 
Our Japan support team checked in with us daily to ensure we felt supported if we had any questions or concerns.  Our trip was so well detailed, but also gave us huge flexibility to change up along the way if we wanted, which we loved!  
The cooking classes, food tours and other very unique tours and adventures which Soleil planned for us were highly enjoyable!  Some of our favorites were the Ramen and Gyozo cooking class by Chef Yumi, (who was incredible) the absolutely fabulous food tours by Arigato Japan, and the beautiful Hozugawa River Cruise!!!  
Soleil additionally ensured that everyone along the way celebrated my daughter's college graduation while we were with them! Thank you so much Soleil!  
I am extremely happy we chose KimKim to help us create and execute our highly unique and fabulous trip to Japan!  It was truly AMAZING!  A very heartfelt thank you to Soleil and the entire Japan support team, who spoke perfect English, by the way!  
*Also, a very special thank you to Anne Kyle, CEO of Arigato Food Tours, Japan,  for her very generous heart and truly awesome food tours!  Her tour guides Haruka and Anna were fabulous!!!

Soleil Ponce profile photo
Soleil Ponce, local specialist, responded to this review:

Hello Robin,

First of all, thank you so much for radiating positivity during the entire Japan trip despite of COVID-19 issues. We sincerely appreciate that and we're glad that you like our preparation for your Japan trip. Best wishes and congratulations again to Kat for her graduation. We hope to see you again here soon ^_^

Best Regards,

Soleil

Haneen

My husband and I are avid travelers and we te... · Myanmar - Feb 24 - Mar 4, 2020

Traveler: Haneen S. - Local specialist: Hsu Hlaing Phyo

My husband and I are avid travelers and we tend to do all the booking, organizing and trip planning on our own, however I had recently come across Kimkim's website so we decided to give them a shot.

From the start the KimKim website was user friendly and the staff were kind, informative and attentive to our needs, and trust me I am a VERY detail oriented person. We were paired with our amazing coordinator, Hsu Hlaing, who was patient with me and answered every single question I rose, which... read more

My husband and I are avid travelers and we tend to do all the booking, organizing and trip planning on our own, however I had recently come across Kimkim's website so we decided to give them a shot.

From the start the KimKim website was user friendly and the staff were kind, informative and attentive to our needs, and trust me I am a VERY detail oriented person. We were paired with our amazing coordinator, Hsu Hlaing, who was patient with me and answered every single question I rose, which were A LOT. In addition to this, there were multiple times where I had requested itinerary amendments and Hsu fulfilled each request perfectly, and even took the time to provide her personally opinions on areas she thinks were must sees, and which were nice to see places if we had more time. At the end we came up with a perfect itinerary, one that combined a seamless blend of tours and guides and personal exploration time. Myself, my best friend and my husband are grateful for Hsu, as she was beyond helpful and ensured every aspect of our trip was taken into account and all the even littlest details and requests came to life on our trip.

Hsu even coordinated SIM cards for each of us on the trip which made communicating with loved ones at home easier. On top of that she provided me with an incredibly organized packet which included our detailed itinerary, all our flight tickets and our hotel vouchers, labeled and organized by date. She checked in on a daily basis either with me personally or with our tour guide to ensure everything was going as planned and that we were having a good time, which personally went above and beyond her role, as she has already sold us an amazing trip yet she still made the effort to check in, which showed me how invested she was in ensuring we enjoyed every aspect of our trip.

Regarding our trip itself, our trip went perfectly to plan and working with KimKim made everything SO SIMPLE, allowing us to fully enjoy each one of our experiences as opposed to having to worry or plan our next move. At every point in our trip we had someone waiting for us to take us to or from one amazing experience to the next. The guides and drivers selected for us made our experience even more unforgettable. They were informative, easy to understand, fun to be around and were also very attentive to our needs.

Our experience in Myanmar will definitely be one of our favorites, not only is the country beautiful, clean and so diverse, the people themselves are kind, welcoming and made a lot of effort to make us feel welcome and at home. We hope to one day go back to explore more of the beauties of Myanmar but for now we will cherish every moment spent there and every memory made.

We are so glad we chose to explore Myanmar, and even more delighted that we were able to put Myanmar on the map for many of our friends/family's must visit lists after sharing most of our trip on social media.

HUGE THANKS TO HSU AND THE KIMKIM TEAM FOR A SEAMLESS AND INCREDIBLE ADVENTURE! We are looking forward to using KimKim again in the near future for our next adventure.

Hsu Hlaing Phyo profile photo
Hsu Hlaing Phyo, local specialist, responded to this review:

Hi Haneen,

Thank you very much for your review. I am delighted to hear that you were happy with our services and arrangements.

It was a pleasure for me to be a part of this memory and I will share your lovely feedback with our team, guides, and drivers as well.

We would also love to welcome you back again to explore other destinations of Myanmar in the future!

Kind regards,
Hsu Hlaing

The Grand Tour of Morocco! · Morocco - Feb 11 - Feb 25, 2020

Traveler: Monique S. - Local specialist: Yassine Echcherki

Our drive for the entire trip was Samad. Though not a full guide he did have a lot of local information and in essence helped make the trip as great as it was. He has a great command of English, He was willing to stop to allow my wife to take roadside photos. His road skills were excellent and we never fear for our life while he was driving. We did have local guide in Fes - Hakim. He took us into the many winding streets and alleys that was a wonder that he didn't get lost. He was very... read more

Our drive for the entire trip was Samad. Though not a full guide he did have a lot of local information and in essence helped make the trip as great as it was. He has a great command of English, He was willing to stop to allow my wife to take roadside photos. His road skills were excellent and we never fear for our life while he was driving. We did have local guide in Fes - Hakim. He took us into the many winding streets and alleys that was a wonder that he didn't get lost. He was very good. In Marrakesh Youssef walked us around the City and again I was surprised that he did not get lost, but a life time resident he knew his way around and it showed. I would also like to say that each of our Ryads and Dars had hosts who really looked after us and made us feel very welcome. They were always eager to help with any thing we needed. The Bellamane Ryad & Spa the host heard my wife had a sore throat so he went to the local market for fresh lemons and ginger for a hot tea potion - it did the trick!

Yassine Echcherki profile photo
Yassine Echcherki, local specialist, responded to this review:

Hello Monique,

I am so glad to hear that you enjoyed your trip to Morocco! Descriptive reviews like yours help us ensure fantastic trips for our travelers. I am happy that you enjoyed your time with Samad and that he made your time so special! I will be sure to let him know how comfortable you both were with him. I will provide your positive feedback to your guides so they know that they are doing a good job. Also, I will reach out to your accommodations to let them know that you appreciated... read more

Hello Monique,

I am so glad to hear that you enjoyed your trip to Morocco! Descriptive reviews like yours help us ensure fantastic trips for our travelers. I am happy that you enjoyed your time with Samad and that he made your time so special! I will be sure to let him know how comfortable you both were with him. I will provide your positive feedback to your guides so they know that they are doing a good job. Also, I will reach out to your accommodations to let them know that you appreciated their personal touches and care. If you ever decide to travel to Morocco again, please don’t hesitate to reach out and let me know. Take care!

Best,
Yassine

Guatemala Ring of Fire-Must Do! · Guatemala - Feb 1 - Feb 15, 2020

Traveler: Daisy B. - Local specialist: Chris Gwinner

My team of 5 avid hikers hiked 7 volcanoes in 11 days with guides Carlos and Lucas, who went out of their way to make our trip fun, safe, exciting and full of wonderful surprises. Their passion for adventure, love for the outdoors of their country, dedication and commitment to meeting our needs and cheerful disposition made it an epic experience for us.

I am also extremely grateful to Chris Gwinner, of Old Town Outfitters (OTO), who tailored this adventure for my group. His professionalism,... read more

My team of 5 avid hikers hiked 7 volcanoes in 11 days with guides Carlos and Lucas, who went out of their way to make our trip fun, safe, exciting and full of wonderful surprises. Their passion for adventure, love for the outdoors of their country, dedication and commitment to meeting our needs and cheerful disposition made it an epic experience for us.

I am also extremely grateful to Chris Gwinner, of Old Town Outfitters (OTO), who tailored this adventure for my group. His professionalism, prompt and accurate communication and patience in answering questions left little to unknown which helped everything run smoothly.

Getting up close to volcanoes is unique and humbling. The breath-taking scenery from the summits were awe-inspiring. The hikes were challenging but the experience was worth the sweat and dust on our boots, hair and skin, and OTO played a vital and commendable role in making it all possible.

Chris Gwinner profile photo
Chris Gwinner, local specialist, responded to this review:

Thank you for taking the time to leave us the review Daisy! You and the rest of the group were an absolute pleasure to have out on the trails. Our guides had a great time with you and appreciated your positive attitudes and desire to learn about the local culture.

Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

The trip to Peru was fantastic. Cesar! Cesar! Cesar! · Peru - Feb 28 - Mar 7, 2020

Traveler: Steve S. - Local specialist: Anne Godoy

The trip to Peru was fantastic. Cesar Surco, our guide post Lima, was exceptional in every way. He was patient, kind, knowledgeable and an absolute genius with the camera. He was filled with excellent recommendations of what to do (and what not to do). We were never rushed and yet, got to see and do everything. He is a true local and took us to places we would never have seen on our own. I can't stress how great he is.
Although we spent very little time with Anne, she was amazing as a... read more

The trip to Peru was fantastic. Cesar Surco, our guide post Lima, was exceptional in every way. He was patient, kind, knowledgeable and an absolute genius with the camera. He was filled with excellent recommendations of what to do (and what not to do). We were never rushed and yet, got to see and do everything. He is a true local and took us to places we would never have seen on our own. I can't stress how great he is.
Although we spent very little time with Anne, she was amazing as a planner. She had so much patience helping me put this trip together. We changed our plans multiple times and Anne never seemed annoyed with changes.
Lastly, in the Lima portion of our trip, our guide Sheila on our day to Ica was exceptional. She was so friendly and warm and knew so much about the area. We thoroughly enjoyed our day with her.

Anne Godoy profile photo
Anne Godoy, local specialist, responded to this review:

Hi Steve!
It was really nice to meet you, and spend some time with you and your family just a little bit. Overall, I am really happy to know that your experience was great. I already let Cesar know your comments, and also could also see your incredible photos. I am glad that even though we needed to change the plans a bit, your adventure was still unforgettable!
If you decide to visit again just let us know!

James

Our local specialist Deborah was fantastic · South Africa - Feb 28 - Mar 8, 2020

Traveler: James G. - Local specialist: Deborah Smook

Our local specialist Deborah was fantastic in helping us organise the trip from start to finish. We encountered a few teething problems along the way to do with booking of flights but all issues were resolved to our total satisfaction without any fuss. Deborah also arranged excellent choice of on the ground personal guides and car transfers which all went very smoothly, they were all very professional and knowledgeable. All in all we would highly recommend Deborah and her team and would like to thank her for making our honeymoon so memorable in South Africa.

Deborah Smook profile photo
Deborah Smook, local specialist, responded to this review:

Dear James & Darnie

It was such a pleasure to help you plan this trip and to meet you. I am also happy that we could overcome the teething problems and that you ended up having a great honeymoon.

Thank you for the kind words and we hope to see you in SA again soon!

All the best,
Deborah
Elgin Africa

Ronald

A wonderful trip · Vietnam - Mar 1 - Mar 8, 2020

Traveler: Ronald B. - Local specialist: Huyen Nghiem

Huyen and all the guides were fantastic. Nothing but good things to say and great memories. Your service made my trip effortless because you did all the planning. Thank you so much. I will be back again. Ron Brooks

Huyen Nghiem profile photo
Huyen Nghiem, local specialist, responded to this review:

Dear Ronald,
Thank you very much for your sweet words. I am very happy to know that you enjoyed your trip in the North Vietnam and satisfied with our service. It is really a big encouragement with me and our company. We hope to be served you in a different trip in the remaining region of Vietnam and Indochina.
Best regards,
Huyen Nghiem (Ms)

Chris

Winter wonderland · Iceland - Mar 2 - Mar 8, 2020

Traveler: Chris J. - Local specialist: Preeti Bhide

Preeti, did a fantastic job of scheduling our day to day activities. She is very experienced in this line of work. She somehow managed to almost perfectly time our stops with the time we had each day. Thanks and we will be using kimkims services again.

Bellice

How Colombia captured my heart · Colombia - Mar 3 - Mar 8, 2020

Traveler: Bellice O. - Local specialist: Natalia Rojas

Five days before flying to Colombia I found Kimkim online and was encouraged by the favourable reviews. I like that there was a form to decide if it was the best option for me within my budget. I was contacted by Natalia who made an itinerary with all the things I wanted to do; I’m grateful for them making my stay in Colombia AWESOME. I’m truly grateful for the itinerary, accomodation in fantastic locations and the BEST local guides.

My guide in Bogotá - Juan Carrillo gave me 3 wonderful... read more

Five days before flying to Colombia I found Kimkim online and was encouraged by the favourable reviews. I like that there was a form to decide if it was the best option for me within my budget. I was contacted by Natalia who made an itinerary with all the things I wanted to do; I’m grateful for them making my stay in Colombia AWESOME. I’m truly grateful for the itinerary, accomodation in fantastic locations and the BEST local guides.

My guide in Bogotá - Juan Carrillo gave me 3 wonderful days in Bogota; it really made all the difference. And the local touches crowned everything.

Lydia was great in Medellín with personalised touched in the tour; highlight of my trip was the transformative Communa 13 trip.

Last but not least, Carlos in Medellín - a most engaging and wonderful guide; I truly enjoyed our day together.

Natalia Rojas profile photo
Natalia Rojas, local specialist, responded to this review:

Hi Bellice,
Thank you for your feedback. Your pictures are great!
I'm happy to hear that you enjoyed the guided tours and the authentic spots in Colombia.
We hope to assist you with another beautiful trip in the future.
Best wishes from Bogotá
Natalia

Mika

AMAZING EXPERIENCE · Morocco - Feb 28 - Mar 7, 2020

Traveler: Mika T. - Local specialist: Megan Lower

Megan was amazing - she helped us organize our perfect trip! This was incredibly helpful, she made a detailed itinerary, and answered all of our endless questions. She was super understanding of our minimal budget and was very helpful organizing things accordingly. This service is incredible for it's price and I highly recommend it! Megan was outstanding and made all of our wishes come true! Cannot recommend this enough!

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Thank you so much! I'm always happy to do whatever we can to work within whatever restrictions a traveler has, and I'm so glad you enjoyed your time!

Jessica

Perfect Peru Adventure · Peru - Feb 29 - Mar 8, 2020

Traveler: Jessica M. - Local specialist: Steve Wilson

Our trip to Peru was out of this world, beyond expectations and truly life changing. What a rich and beautiful culture, country, and people. We had everything set up perfectly through Aspiring Adventures and I would recommend them over and over again for a perfect Peru trip. From the multiple calls with Steve and communication with Katy to make sure everything was exactly what we wanted and executed perfectly, to arriving in the country and connecting with our excellent guide and driver, Aldo... read more

Our trip to Peru was out of this world, beyond expectations and truly life changing. What a rich and beautiful culture, country, and people. We had everything set up perfectly through Aspiring Adventures and I would recommend them over and over again for a perfect Peru trip. From the multiple calls with Steve and communication with Katy to make sure everything was exactly what we wanted and executed perfectly, to arriving in the country and connecting with our excellent guide and driver, Aldo and Paul, everything was well beyond expectations. There are not words to describe how special this trip was for my family and friends. Aldo was beyond helpful, thoughtful and and incredibly devoted to the rich history and future of the Incan people. We were in safe hands with him and our driver Paul the whole trip. I would and will go back!

Amazing customized trip across Peru in 7 days... · Peru - Sep 8 - Sep 14, 2019

Traveler: Orson C. - Local specialist: Anne Godoy

Amazing customized trip across Peru in 7 days!
We had a great time with our Kim Kim team. The trip was tailored to our needs and we saw everything we wanted to during the week of our trip. The guides were extremely knowledgeable and all the transportation/tickets/other logistics were seamless. Each event/activity was thoughtfully planned. Have already recommended this to several friends.

Anne Godoy profile photo
Anne Godoy, local specialist, responded to this review:

Thanks Orson, for taking the time and left a few words. In Peruvian Soul, we are happy that everything went as planned and that we could exceed your expectations. It was really nice that I get the chance to join you in Paracas. If you decide to come and visit Peru, don't hesitate to contact us again!

Valentine created an awesome itinerary for us... · New Zealand - Feb 20 - Feb 27, 2020

Traveler: Simon R. - Local specialist: Valentin Puech

Valentine created an awesome itinerary for us! If I were to pick out the best highlight (which is hard because everything was awesome!) I'd say it was the Waimarino glow worm evening kyak tour which was absolutely fabulous. However, everything was great from the moment we arrived in Auckland, to the whale and dolphin watching, to the wine tasting on Waiheke island, to the Hobbiton movie set, hiking around Wai O Tapu, and hanging out next to the stunning ocean in Tauranga. We had an amazing time in our 7 days in NZ!

Valentin Puech profile photo
Valentin Puech, local specialist, responded to this review:

Many thanks Simon for your review! We're very glad you enjoyed your trip and our recommendations, all the best

Wonderful Christmas Vacation! · Thailand - Dec 22 - Dec 29, 2019

Traveler: Josh E. - Local specialist: Ha Truong

Ha was awesome from the start! She offered a lot of great initial options, and we worked together over a few weeks to make this vacation everything we wanted it to be. We were spoiled from the moment we met Mr. Sauce and his driver at the Bangkok airport, when we met Ms. Mew and her driver at the Chiang Mai train station, and until our last driver dropped us off at the Bangkok airport at the end of our vacation. And Ha was in constant contact with me the entire time to make sure everything was perfect. I would highly recommend Ha and her team!

Ha Truong profile photo
Ha Truong, local specialist, responded to this review:

Dear Josh,

Thank you so much for having us on your lovely family trip to Thailand. It is our great joy and pleasure to assist you in planning little details regarding this tour.

We are looking forward to welcoming you again in the future, with more destinations to explore and more experiences to own. Wish you all the best in life!

Best Regards,
Ha

We had an amazing trip to Sri Lanka. Mohit, ... · Sri Lanka - Feb 27 - Mar 4, 2020

Traveler: Sabir S. - Local specialist: Mohit Saigal

We had an amazing trip to Sri Lanka. Mohit, our agent, was very attentive to our requests and planned a great schedule for us. All arrangements including hotels, transportation and sightseeing trips were wonderful. Our guide and driver, Mr Assange, was really good, a careful driver but engaging and reliable. We will definitely be using KimKim again.

Visiting the Lake District · Chile - Feb 27 - Mar 5, 2020

Traveler: Christine S. - Local specialist: Oxana Protchenko

Overall the trip to the Lake District was enjoyable with several hickups. We wrote to you about the discrepancy on Day 2 between what was originally quoted about lunch being included and still have not received any answer or verification of that. The original quote on which we paid stated lunch was included and then we found out it was not. The stay at Casa Karfu in Punta Arenas was not enjoyable. The hotel is very noisy, ALL the floor boards squeak, the walls are thin, and you can hear... read more

Overall the trip to the Lake District was enjoyable with several hickups. We wrote to you about the discrepancy on Day 2 between what was originally quoted about lunch being included and still have not received any answer or verification of that. The original quote on which we paid stated lunch was included and then we found out it was not. The stay at Casa Karfu in Punta Arenas was not enjoyable. The hotel is very noisy, ALL the floor boards squeak, the walls are thin, and you can hear people walking above you. If you don't have ear plugs you won't get any sleep. The staff was not particularly friendly except for one young lady at the desk who was helpful. It was a 15 min walk to town, which after a long day was not something we felt enthusiastic about. Thankfully there are 2 options down the street. Breakfast did not start promptly at 0700. Ronaldo, our guide in PA, was very good. He was professional and answered all our questions. All the activities were enjoyable.
Casa Estado in Pucon was very nice. The only complaint, if any, is it is far from town and costs about $12 each way in a taxi. You are pretty much stuck there without a car. Stefanie from Amity Tours was very nice. She was not good at keeping pace with the whole group on the hikes. One person was a fast pacer and she kept her pace with him. The 2 of them walked far ahead of the 3 of us. The 3 of us felt we could have just taken a walk together without paying for a guide. She should have considered the "pace of the whole group" and set that pace so all of us would have had the benefit of walking with the guide. This happened both days. Otherwise, the hikes in both national parks were beautiful. The thermal pools were enjoyable.

Barry

Kudos to the Lanka Kim Kim Team · Sri Lanka - Feb 9 - Feb 27, 2020

Traveler: Barry M. - Local specialist: Yasantha Kuruvita Arachchi

We were delighted with our Sri Lanka trip. The organization was great and when we were dissatisfied with one of our hotels, Yasantha quickly made alternate arrangements that were perfect. Our guide/driver, Kumar added to the overall enjoyment of our visit to Sri Lanka. He is an excellent reflection on the Kim Kim operation, along with Yasantha.

There are too many highlights to cover. We REALLY enjoyed the Horton Plains hike; and, of course, Sigiriya, and the cave temples of Dambulla.

Yasantha Kuruvita Arachchi profile photo
Yasantha Kuruvita Arachchi, local specialist, responded to this review:

Hello Barry,

Thank you very much for your valuable feedback. It was an honour for us to be your service provider in Sri Lanka. We believe that it is our duty to look after our valued guests when they are in Sri Lanka and to make it a home away from home and become a family away from family.

All our drivers and guides are well qualified and trained to look you after when you are on tour and deliver the best services to exceed your expectations, Kumar is one of our well trained best drivers... read more

Hello Barry,

Thank you very much for your valuable feedback. It was an honour for us to be your service provider in Sri Lanka. We believe that it is our duty to look after our valued guests when they are in Sri Lanka and to make it a home away from home and become a family away from family.

All our drivers and guides are well qualified and trained to look you after when you are on tour and deliver the best services to exceed your expectations, Kumar is one of our well trained best drivers that always gets good comments from our guests.

Thanks again for your valued feedback, please do not hesitate to contact Kim Kim for any future travel requirement all over the world.

Cheers!!!
Yasantha

Carlos was excellent! · Costa Rica - Feb 21 - Mar 1, 2020

Traveler: Lisa E. - Local specialist: Carlos Rodriguez

Carlos was so great! He gave us a ton of options before we booked our trip, and then made sure everything went smoothly thereafter. He also quickly jumped in to help out with any bumps in the road while we were on our trip.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hey Lisa!
Pura Vida, I am proud of your feedback, thank you for thrust in myself to prepare and run your experience in our lovely country, thank you for visiting us.
Now you have a new friend here in Costa And do not hesitate in ask me if you need my assistance in the future.

Gracias y Pura Vida!
Carlos.

Sara is the one to use. Superb · Jordan - Feb 28 - Mar 2, 2020

Traveler: Ian T. - Local specialist: Sarah Eaton

I had never been to Jordan, but after some research went for Kimkim. Went with them and Sara(h) was the agent.

She is outstanding. organised an outstanding trip, form collection in Israel to dropping off back in Israel. Great suggestions too. Definitely will recommend her to anyone going to Jordan and Petra. Stayed in a Bedouin camp near Little Petra which was very good, and a lot cheaper than the overpriced hotels in Petra as well.

Sarah Eaton profile photo
Sarah Eaton, local specialist, responded to this review:

Thanks so much for the trip review, Ian! I'm so glad you had a great trip and appreciate the positive feedback for In2Jordan. Little Petra is a great option when visiting Petra and I am happy to hear that you liked the camp. Please do share with anyone looking to travel here in the future.

Carol

Highly recommend Green World Adventures and kimkim.com travel! · Costa Rica - Feb 24 - Mar 5, 2020

Traveler: Carol M. - Local specialist: Alberto Molina

We recently used kimkim.com for our recent 11-day trip in late February/early March, 2020 to Costa Rica. Alberto Molina, the local specialist, was really easy to work with and easy to contact with any questions. A few days into our trip, we had a few questions and Karol with Green World Adventures, and she was very quick to get back with us. She helped us several times during our trip and adjusted our tours when we had questions. She was always handy and helpful.
The following tour guides... read more

We recently used kimkim.com for our recent 11-day trip in late February/early March, 2020 to Costa Rica. Alberto Molina, the local specialist, was really easy to work with and easy to contact with any questions. A few days into our trip, we had a few questions and Karol with Green World Adventures, and she was very quick to get back with us. She helped us several times during our trip and adjusted our tours when we had questions. She was always handy and helpful.
The following tour guides were standouts on our trip:
Felipe with Green World Adventures: Great walking downtown tour of San Jose! He graciously gave us his own recipe of ceviche, and kept us entertained our our drive to and from the airport.
Axel and Victor with Desafio Adventure Pioneers: Hanging Bridges tour, Aerenal Volcano hike and La Fortuna waterfall. What a fun filled day with these guys! They were so accommodating during these fun adventures!
Javier with Iguana tours, our nature guide at Cari-Canche Private Reserve. He was full of knowledge about this beautiful area.
Yenaro Suarez, our guide who conducted our tour at the Don Juan coffee, chocolate and sugar cane plantation. That was such a wonderful, tasty treat!
"Professor" Andres, our very informative nature guide who conducted our tour at Manuel Antonio National Park.
Hector Altamirano of HecTours. He was our ultimate nature guide at Carara National Park. He was a marvelous tour guide, along with our driver Eddie, who spotted the macaws at the very beginning our our trip. This was our last tour and was such a memorable day.
We all hated to leave beautiful Costa Rica, but hopefully will return sometime soon.

Alberto Molina profile photo
Alberto Molina, local specialist, responded to this review:

Hello Carol,
It's lovely to know that you enjoyed your trip in Costa Rica. You really saw that our country has too much to offer. The whole team hopes to see you again here, traveling to wonderful areas. It's a pleasure for us to make the best trip possible for you.
Glad to plan another adventure!
Thank you so much for your time!

John

Excellent Trip, in Both Planning and Execution · Jordan - Feb 29 - Mar 4, 2020

Traveler: John D. - Local specialist: Lena Sluga

Our local specialist, Lena, was very impressive. She created an itinerary that perfectly met our objectives, and gave knowledgeable answers to all of my questions. After we finalized the plan and paid for the trip, she continued to provide assistance via email as we prepared for our Jordan adventure.

Our drivers, Jamal the first day and Medhet the other four days, were very professional and accommodating. They always arrived on time (early, in fact) to pick us up, and were eager to help in... read more

Our local specialist, Lena, was very impressive. She created an itinerary that perfectly met our objectives, and gave knowledgeable answers to all of my questions. After we finalized the plan and paid for the trip, she continued to provide assistance via email as we prepared for our Jordan adventure.

Our drivers, Jamal the first day and Medhet the other four days, were very professional and accommodating. They always arrived on time (early, in fact) to pick us up, and were eager to help in any way possible. In fact, when I left my phone in Medhet's car one evening, he made a special trip to our hotel to return it that night.

Our 5-day tour included Al Maghtas on the Jordan River (the baptism site of Jesus), the Dead Sea, Petra, Wadi Rum, Amman, and Jerash. Petra was the most amazing and impressive attraction, but we would highly recommend visiting all of them. In particular, Jerash was much larger and more interesting than we had anticipated, so it was a special treat to go there on our last day and carry that memory home with us.

If we were planning the trip again, I think we would want to spend 2 days at Petra (making a total of 6 days in Jordan). The extra day at Petra would allow time to explore more of this very extensive site, and also permit spending more time in the museum at Petra, which is by far the best museum we have seen in our visits to Middle Eastern and African countries.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi John,

Thanks for the lovely feedback, it was my pleasure planning the trip with you. I'm happy to hear that you enjoyed your time here in Jordan as well as how the trip was laid out.

I will pass on your compliments to the drivers as well :)

Thanks for travelling with In2Jordan, and all the best!
Lena

Joanne

Morocco Immersion · Morocco - Jan 24 - Feb 7, 2020

Traveler: Joanne M. - Local specialist: Sharon Louthian

We were four "60 somethings" who have traveled together previously. On fairly short notice, Sharon was able to arrange a schedule that fit our logistical requirements and desires. She accommodated each adjustment and modification easily. Her suggestions no doubt added to the diversity and depth of our experience and made the planning process enjoyable. In Tangier we were met by Hicham, our driver and guide for the next 15 days. In very short order we realized that our trip would be... read more

We were four "60 somethings" who have traveled together previously. On fairly short notice, Sharon was able to arrange a schedule that fit our logistical requirements and desires. She accommodated each adjustment and modification easily. Her suggestions no doubt added to the diversity and depth of our experience and made the planning process enjoyable. In Tangier we were met by Hicham, our driver and guide for the next 15 days. In very short order we realized that our trip would be greatly enhanced with him as manager. He attended to our individual needs and interests and his knowledge of Moroccan history, straight-forward analysis, sense of humor and enthusiasm kept us all focused on learning as much as possible about his people and their culture. All of that, and the many miles of safe, error-free driving, often in tight quarters, added to our enjoyment. From Tangier to Marrakesh we delighted in the many geographical and cultural offerings. Thank you Sharon and Hicham
Joanne, Jim, Mark and Judy

Susan

Macarena was professional, flexible and respo... · Argentina - Feb 18 - Mar 4, 2020

Traveler: Susan G. - Local specialist: Macarena Colla

Macarena was professional, flexible and responsive. Quick follow up is very important to me when planning a trip.
Her suggestions made my trip special: cooking class, wine tour and Termed hot springs I would not have found.

Great Trip . . . A few constructive comments · France - Feb 15 - Feb 20, 2020

Traveler: Mary R. - Local specialist: Joël Massé

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it... read more

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it would not be of much interest to our daughter, but he assured me that we would enjoy the historic aspects of the traditional Jewish community and the LGBTQ communities. The tour was far more about the French royalty and aristocracy than it was about the historic communities. Our itinerary also stated that we would be offered a midway stop at a traditional French and local cafe for a hot beverage — this did not happen. I felt that while Patrick was very knowledgeable, he was not reading his audience well at all.

While we found our Louvre guide, Melanie, did a great job, we found the itinerary description misleading. When we were told that we would have a private, after hours tour, we expected that the museum would be closed except for small private tours. This was not the case as the museum was open to the public at this time. I think you should be more accurate in the description of this tour. The term “after hours” has definite connotation.

I do want to offer a special accolade to our guide for Musee D’Orsay and L’Orangerie, Victor. He brought great insight and wonderful narrative to his tour with us. His passion and knowledge were outstanding. I am very glad that we were able to enjoy these two museums that highlight the Impressionists since Giverny was not an option at this time of year.

Joël Massé profile photo
Joël Massé, local specialist, responded to this review:

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group... read more

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group tour of 6 people max, but not a fully private tour. "After hours" meant that it's done later than usual, at the end of the afternoons, as the Museum closes later on this day, but it does not mean that the Museum is closed to the public at this time. We'll change the description of the tour to be more accurate and clear. For the tour in the Marais, it appears that the description given by Localers has changed, and I'm a bit surprised. not to see anymore the snack break and the details upon Jewish and LGBT communities. I'd like to offer you a partial refund for that tour, as it obviously did not correspond to what was written in the proposal. I hope however that you've had a great trip in Paris !

John

Fantastic Patagonia Vacation for Four Friends · Patagonia - Feb 23 - Mar 4, 2020

Traveler: John J. - Local specialist: Mery Morelli

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:

1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?,... read more

Overall, we had a great trip and with minor exceptions all the logistics and tours went very smoothly. Some notes regarding our specific experiences in each destination:

1. Bariloche
- Gabriella, our guide for the first two days (Kawen Adventures) was exceptional. She was extremely knowledgeable and provided a wealth of information regarding the geology, flora and fauna, etc. She was very attentive and accommodating to our individual needs and interests.
- Both drivers (Tricky sp?, and Freddy) were very good. Freddy in particular was very attentive and functioned almost as a 2nd tour guide rather than just a driver. He shared Mate with us, helped with lunch, and assisted us in navigating some rough terrain when we hiked to a waterfall near Lake Traful.
- Kawen Adventures was very responsive with including Rupert in our tours when his plans for fly fishing on 24 and 25 February did not work out.
- The gluten free lunch we requested through Mery was not provided for Patricia on the first day. Gabriela made the effort to ensure a gluten free lunch on Day 2, but the lunch providers need to improve their ability to respond to dietary restrictions in a creative way.
- The Design Suites hotel was comfortable and the restaurant at the hotel was very good. However, the rooms did not have good sound insulation, and the showers did not drain properly. The front desk staff were a bit surly and not very customer friendly.
- We thoroughly enjoyed all of the tours and activities in the Bariloche area, including strolling around town.
- The white water rafting was well organized and a fun day. Lack of changing or bathroom facilities at the shore where we began the trip was a challenge. The lunch provided was very nice.

2. El Calafate:
- The Esplendor Calafate Hotel was comfortable and had a good breakfast. The front desk staff was very helpful. We had to arrange our own laundry service in town as the hotel's clothes dryer was broken. I don't understand why the hotel could not have taken our laundry to a private facility, but this was a minor inconvenience. There was a problem with elevator floor not stopping at the same level as the corridor floor, which resulted in Carol tripping and falling. The hotel did take the elevator out of service, and fortunately Carol was not injured.
- The Perito Moreno Glacier tour was spectacular, and our guide Natalya was exceptional. She was fun, knowledgeable and responsive to our interests and requests. The itinerary incorrectly identified the meal to be provided as "breakfast". In fact, we ordered our box lunches to take with us from the hotel's kitchen.
- The bus trip from El Calafate to Puerto Natales was OK, but not the most comfortable bus we have experienced. The bus departed about 45 minutes late. The immigration and customs process to enter Chile was time consuming, and we waited in line outdoors in a very fierce wind.

3. Puerto Natales:
- The Weskar Lodge Hotel was cozy and comfortable, although the rooms are a bit small (challenging when you are traveling with luggage). The Ennos Restaurant in the Weskar Lodge is very good, as were the breakfasts. Nicole at the front desk was exceptionally helpful, and even adjusted the breakfast serving time to accommodate our schedule. They also were very helpful with arranging taxis, and coordinating the pick-up times with Patagonia Planet.
- We clearly did not receive the same level of personal service from Patagonia Planet that we enjoyed with Kawen Adventures and Huellas del sur. When we went to the pre-tour briefing on 29 February, Macerana of Patagonia Planet told us we would be in a group of seven (7) rather than with a private guide as per our itinerary. She also seemed to exaggerate the difficulty of the trek. We worked with Ines of Say Hueque while at the briefing and Patagonia Planet honored the commitment for a private tour.
- The vehicle that Patagonia Planet sent to pick us up at the airport appeared to be a personal vehicle and was too small for all our luggage (so we had to hold some bags on our laps).
- They did not provide the gluten free lunch that we had requested for Pat.
- They required that we travel to their office for the briefing rather than meet us at our hotel.
- It appeared that the first time they really paid attention to the requirements that you had arranged for us was when we showed up for the briefing on Saturday evening.
- The the trek in Torres del Paine National Park with Rosanna (our guide) went very well. Rosanna made adjustments to the pace, and Carol decided to stay at the "refugio" (where the cafe and bathrooms are) while Rupert, Pat and I continued. We did not make it all the way up the the lookout over the lagoon, but we made it onto the moraine. We were tired and it was getting late, so we decided to return. On the way back, Rosanna took us to a 2nd lookout behind the ranger station where we ate our lunch. We got back to the vehicle at about 6 p.m. We had a very good day. A little rain at the end, but otherwise the weather was very good (and not windy), although when we arrived at the lookout the clouds and fog was coming in and partially obscuring the 3 towers.
- Overall, Patagonia Planet seems more focused on the physical logistics of moving bodies to the Park, and not really focused on providing personal service and an experience matched to the needs of the client. That said, Rosanna was very attentive and accommodating to our needs and we had a great day.
- The tour of the Balmaceda & Serrano Glaciers was enjoyable, although a bit crowded due to the size of the group on the boat and on the trail. We very much enjoyed seeing the sea lions, and the interesting flora along the trail to the Serrano Glacier. The itinerary indicated that we needed to get a taxi to town to the 21 de Mayo office, but the Weskar front desk was able to call and confirm that they would pick us up at the hotel on the way to the dock.

4. Santiago de Chile:
- Luis, our driver, was great. It was nice that he did all the transfers for our stay.
- The Cumbres Lastarria Hotel was very luxurious and comfortable, and the staff very helpful. We had a great dinner at BocaNariz just a short walk from the hotel.

5. Regarding the entire vacation, we are very pleased with everything. The only significant issues have been that the tour providers did not provide the requested gluten free meals for Pat (although Kawen Adventures made an effort to provide a gluten free meal for Pat on the 2nd day), and the disconnect with Patagonia Planet regarding the private guided tour to Torres del Paine.

Mery Morelli profile photo
Mery Morelli, local specialist, responded to this review:

Hi John,

Thanks for taking the time to write us your feedback!
As I said before, it is good to know that you had a wonderful time in Argentina & Chile!
I will take care of the comments regarding the services in Chile to avoid any further inconvenience with other travelers; I will send the feedback to Patagonia Planet, and suppliers in Argentina too; and I´m sorry about the gluten-free meal.

It was very good to work for you and the group, planning your holidays.

I hope you keep choosing Say Hueque for further trips!
Best Regards,
Mery

Carl

Fantastic Northern Norway Tour · Norway - Feb 22 - Mar 1, 2020

Traveler: Carl J. - Local specialist: Hilde Olaussen

When my son said that he had a lifelong dream to see the northern lights, I knew that I'd need the help of a travel agent familiar with northern Scandinavia. A quick internet search led me to Kimkim, which had already done the work of planning the outline for a perfect trip. I had never used an internet based travel agent before, but the idea of using agents based where we would be traveling was quite appealing so I gave them a chance. I was very glad I did.

From the very beginning it was... read more

When my son said that he had a lifelong dream to see the northern lights, I knew that I'd need the help of a travel agent familiar with northern Scandinavia. A quick internet search led me to Kimkim, which had already done the work of planning the outline for a perfect trip. I had never used an internet based travel agent before, but the idea of using agents based where we would be traveling was quite appealing so I gave them a chance. I was very glad I did.

From the very beginning it was a personal experience. I worked with Ingrid and Hilde, who both were very responsive and worked quite hard to create a custom trip for us. Their communication was excellent, and I especially appreciated their attention to emergency contacts in case anything went wrong. Unfortunately we arrived in Bodø to gale force winds, which immediately threw a wrench into our itinerary since the ferries were canceled. Hilde immediately rebooked our hotels and suggested an alternative and completely worthy itinerary. I expect that a lot of travel agents would let you down in circumstances like this, but not Kimkim. This "above and beyond" service convinced me to use them again for any of my future travel plans.

The trip itself was exceptional, and had many highlights:

- Northern lights. Even though we had poor weather, our guide in Tromsø managed to find the one spot with clear skies and we were rewarded with an amazing display
- Dogsledding. We really appreciated that it was much more than a glorified ride at Trapper's Farm, which has been our past experience with other sledding opportunities
- The people. The staff at every hotel, shop, guided tour, and museum were knowledgeable, friendly, and exceptionally welcoming.
- The sights. Lafoten in particular was extraordinarily beautiful
- The museums. The Bodø aviation museum, and the Tromsø polar and WWII museums were particular highlights. Honorable mention also goes to the science center and planetarium in Tromsø, where we went to ensure at least one sighting of the northern lights.
- The meals. We ate like kings and loved the food!

All in all I can't recommend the Norway tours more highly. There are plenty of sample itineraries to choose from, but the Kimkim agents are perfectly happy to customize one of the tours to your needs. You won't regret it - we certainly didn't!

Hilde Olaussen profile photo
Hilde Olaussen, local specialist, responded to this review:

Thank you so much for your thoughtful review, Carl! We are so happy that you and your son enjoyed your trip to Norway. It was a pleasure to help you, and we wish you welcome back at any time.

Two weeks in Colombia · Colombia - Nov 7 - Nov 21, 2019

Traveler: Candace V. - Local specialist: Chio Tabakman

This is a long overdue review of our fabulous November 2019 trip to Colombia.
Despite a prolonged wait to clear customs, we were greeted by Lina who graciously made sure we were safely transported to our destination. For the next two days she provided an energetic and welcoming introduction to Bogota. In Villa de Leyva Mauricio was a delightful guide, providing a personal and entertaining opportunity to explore area. We really enjoyed his musical background and knowledge.
Natalia... read more

This is a long overdue review of our fabulous November 2019 trip to Colombia.
Despite a prolonged wait to clear customs, we were greeted by Lina who graciously made sure we were safely transported to our destination. For the next two days she provided an energetic and welcoming introduction to Bogota. In Villa de Leyva Mauricio was a delightful guide, providing a personal and entertaining opportunity to explore area. We really enjoyed his musical background and knowledge.
Natalia brought the Cocora Valley to life despite rain and mud! She is passionate about the flora and fauna and a great ambassador for nature lovers. We enjoyed Salento and Filandia with her and a very special stop at Finca Divisa de Don Juan (coffee farm)
Daniel was our special personality in Medellin. His walking tour and history lesson were amazing. We were appreciative of his attention during our visit to Penol Rock and Guatape making for two rewarding experiences.
Juan was our steady, patient and knowledgable guide in Tayrona Park. We very much enjoyed learning about the area as well as his family background. It was a strenuous excursion and he timed the pace and experiences beautifully to match our requests.
David helped us enjoy Los Pinos. His familiarity with the area diminished our concerns with the muddy, rutted roads to arrive safely at our destination. Again, this guide's love of the area made for a special day.
A highlight of the trip was a visit to Bazurto Market with Carolina. The market was incredibly interesting, and Carolina's presentation, interaction, and selections were memorable. Her class was extraordinary.
Ending our trip in Cartagena, we were entertained by Ingrid - an insightful and fun-loving personality that enriched our time there.
Chio and team were responsive and supportive throughout. We were especially appreciative of their flexibility when our departure coincided with national protests. They made sure our transport got us to the airport with time to spare.
Colombia is filled with beauty, architectural charm, intriguing history and welcoming nationalities.
Thank you for a trip that will not be forgotten!

Chio Tabakman profile photo
Chio Tabakman, local specialist, responded to this review:

Hi Candace, how are you?

Thanks so much for your kind words and I'm really happy everything met your expectations. I'll make sure to tell every single person you mentioned your comments.

Best regards,
Chio

This was an excellent trip not only for Jorda... · Jordan - Feb 28 - Mar 3, 2020

Traveler: Ram A. - Local specialist: Tamara Salameen

This was an excellent trip not only for Jordan but all the facilities extended to us by the Kimkim team. The guides, drivers were all excellent.
Thanks a lot
Ram & Madhu Addanki

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Ram,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Rachel

Morocco you have my ❤️! · Morocco - Feb 15 - Feb 23, 2020

Traveler: Rachel R. - Local specialist: Hassan El Amrani

Hassan was fantastic booking this trip. I decided to go two weeks before I left. He was able to make all the my requests happen and more! The day before I left I slipped on the sidewalk and fractured my knee. I thought for sure I wasn’t going to be able to go but the doctor cleared me for the trip and I was so excited. He helped me get a better seat on the plane and wheelchair assistance at the airport which was much appreciated. He made sure I was well taken care of throughout my trip.

My... read more

Hassan was fantastic booking this trip. I decided to go two weeks before I left. He was able to make all the my requests happen and more! The day before I left I slipped on the sidewalk and fractured my knee. I thought for sure I wasn’t going to be able to go but the doctor cleared me for the trip and I was so excited. He helped me get a better seat on the plane and wheelchair assistance at the airport which was much appreciated. He made sure I was well taken care of throughout my trip.

My driver Abdul took fantastic care of me from the time I arrived until I left! He taught me so much about Morocco’s culture and history while taking me to beautiful places and views along our drive around the country. I've traveled solo a lot but never had a driver before. I wouldn't see Morocco any other way. I felt safe as a solo female traveler and truly got to have best experience from the best driver!

I truly fell in love with Morocco! This trip was my 21st country outside of the USA and first time in Africa. It was above and beyond my expectations. Traveling over 1600 miles by car from Casablanca to Meknes to Fes to Chefchaouen to the Sahara to Rose’s Valley to Marrakesh, and all the stops in between I would do it again in a heartbeat. There is so much to do and see but I truly loved spending time in the desert and exploring everything each stop and city had to offer.

I’ve been humbled by the Berber way of life, by their culture and by their hospitality. Having worked in hospitality for 20 years and living in NYC working tireless hours you can loose site of anything outside of your of day-to-day. I truly found the meaning of hospitality and happiness again in Morocco. Having tea with the nomads really changed my perspective. Seeing a family actually live in a cave in 2020 invite me for tea to provide a stranger hospitality with just enough means to live was so easy for them. It’s hard to imagine they have never read a book, watched tv, surfed the internet or used a cellphone, yet they wanted to have basic human connection over tea. We should all live a little more like the Nomadic Berbers and the world may just feel a little less complicated and more welcoming to everyone. Morocco you have my ❤️!

Hassan El Amrani profile photo
Hassan El Amrani, local specialist, responded to this review:

Thank you so much for your feedback. We’re delighted to hear that you fell in love with Morocco while traveling with us! It was our pleasure to offer the timely responses to help you plan this trip within a couple of weeks and to extend Moroccan hospitality by helping you navigate comfortably with a fractured knee. Most importantly, you were able to enjoy the diverse, beautiful climates and authentic culture with a knowledgeable guide. You’re correct that there is much to see and do, so we hope you will return again and travel with us in the future.

What an unbelievable trip! Absolutely amazing! · Costa Rica - Feb 21 - Mar 1, 2020

Traveler: Aaron A. - Local specialist: Carlos Rodriguez

What an unbelievable trip! I’m not sure what was better; Costa Rica or Carlos! This was my first time using KimKim and it won’t be my last. Carlos planned the perfect trip. From starting out in the rustic Corcovado national park to the cloud forests and then ending at one of the nicest/relaxing hot spring resorts in Arenal. The trip had everything; rainforests, jungles, wildlife, zip lines, bungee jumping, volcanos, delicious food, amazing resorts, beaches, 6 seater airplanes, snakes, night... read more

What an unbelievable trip! I’m not sure what was better; Costa Rica or Carlos! This was my first time using KimKim and it won’t be my last. Carlos planned the perfect trip. From starting out in the rustic Corcovado national park to the cloud forests and then ending at one of the nicest/relaxing hot spring resorts in Arenal. The trip had everything; rainforests, jungles, wildlife, zip lines, bungee jumping, volcanos, delicious food, amazing resorts, beaches, 6 seater airplanes, snakes, night hikes, monkeys, birds, hanging bridges...I could go on and on. The best part was it was all planned by Carlos. We didn’t have to worry about anything. Pickups, transfers, logistics, all the boring stuff no one wants to take care of but needs to be done/planned for trips, Carlos did it. Whatever KimKim is paying Carlos, they should double it. What an amazing trip, all thanks to KimKim and Carlos. Pura Vida!!!!

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hey Aaron!

Greetings from sunny Costa Rica, I'm so proud of your feedback trip, It was totally a pleasure to assist you during your experience in our lovely country Costa Rica.

Now you have a friend here, I hope you can visit us again in the future and I hope I can show you other beautiful destinations.

Thank you again for visiting us, Pura Vida Amigos!
Carlos.

Enjoyable Trip · Argentina - Feb 23 - Feb 29, 2020

Traveler: Deborah M. - Local specialist: María Noelia Bonvin

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side.... read more

We had an enjoyable time in Buenos Aires and the Iquazu Falls. Emilce had done a wonderful job for all the transfers between places and the pick ups were on time. Also thank Federico who was so wonderful in guiding us thru the city of Buenos Aires. We learnt a lot about the political background, history and cultures of Argentina. We really appreciate his service. The hotel which Emilce arranged in BA was really good. However we were not very happy about EcoIguazu's tour on the Argintina side. I was not sure about it was the S American Trip's role or the EcoIguazu's role. The guide for the Iguazu Falls on the Argentina side was not good. His didn't understand our questions very well and was not organized at all. Wasting time in making decision what we should do next. I felt so sorry for the tour members who had paid for the boat ride but no seats for them after all. I still wonder how it can happen if they have arranged the boat ride few months ago and still no room for them on the day. Other than that, I enjoyed my trip in Argentina very much. Oh, I forgot to mention about the tango show and the Argentine Experience. Both events were excellent. We enjoyed them very much. Thank you Emilce again for the arrangement. Will recomment KimKim to my friends.

María Noelia Bonvin profile photo
María Noelia Bonvin, local specialist, responded to this review:

Deborah,
Many thanks, you for your kind words and your patience with the Great Adventure issue. Unfortunately, the week you visited the waterfalls, there was very little water, so the shipping prefecture decided to cancel the navigations during the those days due to security reasons. It must have been disappointing and unexpected even for people working in the park, but sometimes we can't control it all :)
The most important thing here is you had a memorable time here in Argentina, that you... read more

Deborah,
Many thanks, you for your kind words and your patience with the Great Adventure issue. Unfortunately, the week you visited the waterfalls, there was very little water, so the shipping prefecture decided to cancel the navigations during the those days due to security reasons. It must have been disappointing and unexpected even for people working in the park, but sometimes we can't control it all :)
The most important thing here is you had a memorable time here in Argentina, that you were able to learn a lot about history and culture while visiting lots of great places in Buenos Aires and one of the new seven wonders with just a few days!
It was a pleasure to meet and accompany you from here during your trip. You will always be welcome at KimKim and of course in South America.
All the best,
Emilce

Kaylyn

Fantastic Trip Through Morocco! · Morocco - Feb 21 - Mar 1, 2020

Traveler: Kaylyn E. - Local specialist: Megan Lower

My husband and I did a 10 day Highlights of Morocco tour and it was one of the best trips we’ve ever taken! The booking experience with Megan was quick and easy and she was able to customize the tour to suit our interests and budget. Our driver, Brahim, was absolutely superb! He was a fantastic guide and took care of us from the moment we were picked up at the airport. He was always courteous, timely, and very helpful. During our time in Merzouga, his family had a lovely surprise for us and... read more

My husband and I did a 10 day Highlights of Morocco tour and it was one of the best trips we’ve ever taken! The booking experience with Megan was quick and easy and she was able to customize the tour to suit our interests and budget. Our driver, Brahim, was absolutely superb! He was a fantastic guide and took care of us from the moment we were picked up at the airport. He was always courteous, timely, and very helpful. During our time in Merzouga, his family had a lovely surprise for us and it was one of the absolute highlights of our trip. Our riads were beautiful and the local guides were very informative and showed us quite a bit during our tours. Our favorite spots were the Sahara Desert and the beautiful medinas in Fes. Our private trip with Wanderlust Voyages was the perfect way to explore the country. Morocco is a beautiful place and the people are so kind and welcoming - we’ll be back again!

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Thank you so much! I'm so glad you had a wonderful time, and we especially love hearing glowing reviews about our drivers! The desert is absolutely my favorite as well!

Simon

Amazing 13-day Trip to Morocco! · Morocco - Feb 16 - Feb 28, 2020

Traveler: Simon C. - Local specialist: Megan Lower

My wife and I booked a private 13-day Chefchaouen to Sahara and Beyond trip with Wanderlust.  We had the excellent fortune of being assigned Said Attioui as our driver.  Said went up and beyond to make our trip an incredible experience.  He was knowledgable about every location we visited and made our two weeks in Morocco seamlessly comfortable.  Even though it wasn't on the itinerary, Said made time to help us find and visit the grave of my great grandmother in Casablanca.
Seriously,... read more

My wife and I booked a private 13-day Chefchaouen to Sahara and Beyond trip with Wanderlust.  We had the excellent fortune of being assigned Said Attioui as our driver.  Said went up and beyond to make our trip an incredible experience.  He was knowledgable about every location we visited and made our two weeks in Morocco seamlessly comfortable.  Even though it wasn't on the itinerary, Said made time to help us find and visit the grave of my great grandmother in Casablanca.
Seriously, request Said if you can.  You wont regret it!

Over 13 days, we visited Casablanca, Rabat, Chefchaouen, Volubilis, Fes, Meknes, Merzouga, the Erg Chebbi Dunes, Boumalne Dades, Ouarzazate, Ait Benhaddou, and Marrakech.  Trip highlights included hiking in the High Atlas Mountains, staying in a tented camp in the Sahara desert, being guided to incredible handcrafted goods in the medinas of Fes and Marrakech, and having tea with Said's family in Erfoud.  We were able to see and learn so much but never felt rushed or pressed for time.

While planning the trip, we worked with Megan who used our preferences re must-see sites, trip pacing and budget to create our ideal vacation.  We were especially happy with (1) Megan's hotel picks for us and (2) the fact that she was able to put together our vacation in such a short period of time (I think we first contacted her 3 weeks before our departure date).  We also had wonderful experiences with the site-specific guides we met for day tours in Fes, Meknes, Merzouga, the Toudgha Gorge, the Ourika Valley, and Marrakech.

Many thanks to the Wanderlust team (and especially Said) for enabling us to have such a wonderful experience!

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Thank you so much! We were more than happy to help! I'm so glad you enjoyed your time, and I always love hearing how welcoming and accommodating our drivers are!

Vietnam and Cambodian Adventures with Kimkim · Vietnam - Feb 13 - Mar 1, 2020

Traveler: Elizabeth R. - Local specialist: Will Nguyen

We couldn't have had a better experience than we did in Vietnam and Cambodia thanks to Kimkim. All of our travels went smoothly with people meeting us at the airports and transferring us to our hotels. The local guides were all fantastic with good English skills and great knowledge to share. We especially loved Hui in Hoi An and Se Vannesak in Siem Reap. The accomodations were wonderful and very well located so we could walk to city centers for dinners. We had a great five weeks on the road thanks to Kimkim. Much thanks and appreciation to Will for setting it all up.

Will Nguyen profile photo
Will Nguyen, local specialist, responded to this review:

Hi Elizabeth,

Thanks for sharing all memorable photos which reminds me how beautiful our Vietnam are.
Be fantastic for your beach time also and the destination in Siem Reap. So picturesque.
Love the warm last photo " home sweet home". :x
so good when you are safe back to your town during Corona Epidemic spearding.
Please take care yourself and hope to meet you up in the next time.
Love you all,
Regards,

Will

The Best Way to Plan and Book a Trip · Vietnam - Feb 13 - Mar 1, 2020

Traveler: Brian P. - Local specialist: Will Nguyen

This is a great way to plan and book a vacation. Will worked us to put together a wonderful 4 week trip to Vietnam and Cambodia. Our accommodations were perfect- beautiful hotels every one with great staff and morning buffets. Our guides and drivers were always punctual, knowledgeable, and fun to be with. The activities were interesting and fun as well. Everything went as planned and we could just relax and enjoy the trip knowing every detail was well taken care of. We will likely never plan our own international trips again.

Will Nguyen profile photo
Will Nguyen, local specialist, responded to this review:

Dear Brian and Elizabeth.

Thank you so much for spending your precious time reviewing our service!

We are so happy to hear that you had a wonderful time in Vietnam and Cambodia. We always try to deliver the best of our country to you as well as our beloved customers.

Hope you will have more and more fantastic experiences on your next trip with us in the near future. We are looking forward to keeping in touch with you!

Sincerely,
Will and Kim Kim team.

Truly the best trip ever!! From planning to e... · Costa Rica - Feb 20 - Mar 1, 2020

Traveler: Isabelle J. - Local specialist: Randall Jiménez

Truly the best trip ever!! From planning to execution everything was flawless. 10 days 2 teens and a single Mom not a single argument, PRICELESS!!. Every excursion was amazing. Waterfall rappelling was our adventure highlight. Relaxing in Manuel Antonio was the cherry on top. Between the high end accommodation, fabulous food, wildlife and beaches couldn’t have asked for anything better. Can’t wait to book our next trip.

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Isabelle,

So nice to read that you enjoyed the trip that we organized for you and your kids, I love all the pictures you took and I can see that you had the chance to see a sloth and not once but twice. I hope you, Owen and Aliya keep beautiful memories of this trip for many years.

Best,
Randall

RICHARD

Great Trip Ecuador · Ecuador - Feb 6 - Feb 27, 2020

Traveler: RICHARD K. - Local specialist: Isabel Pérez

Isabel Fernandez worked so hard to make our trip to Ecuador so memorable. Every part of the trip was smooth. No hassles in terms of pick ups and transportation. Our guide, Christian was fantastic. We told Isabel what we loved to do as travellers (hiking, nature, etc.) and she worked with us to plan a perfect vacation. She made great suggestions and we worked together to make our Ecuadorian experience so memorable. Rich and Melissa

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Rich and Melissa!
I'm happy to hear that you had a great experience in Ecuador, your trip was indeed very special, you were able to see experience the vast diversity of wildlife exploring the Galapagos Islands, the rainforest, cloud forest, and even the Andes while horseback riding! It was a pleasure building this vacation for the two of you, glad it met your expectations!
All the best for the two of you,
Isabel

Trip of a Lifetime to Egypt and Jordan and # 1 Bucket Item Destination, Petra · Egypt - Feb 2 - Feb 11, 2020

Traveler: Sara P. - Local specialist: Ibrahim Elaref

I had pretty much planned out my trip to Egypt and Jordan on my own, when I decided to contact kimkim to see what assistance might be available. I had used kimkim to help plan a trip to Myanmar which was incredible -far beyond my expectations - and so I decided to use kimkim again for on the ground support in Egypt and Jordan.

I am so glad I did - everything went like clockwork. From the moment we were picked up at the airport in Luxor until we were deposited at the airport in Amman at... read more

I had pretty much planned out my trip to Egypt and Jordan on my own, when I decided to contact kimkim to see what assistance might be available. I had used kimkim to help plan a trip to Myanmar which was incredible -far beyond my expectations - and so I decided to use kimkim again for on the ground support in Egypt and Jordan.

I am so glad I did - everything went like clockwork. From the moment we were picked up at the airport in Luxor until we were deposited at the airport in Amman at the end of the trip, it was an incredible journey. Our guide for the Luxor to Aswan portion of the trip, Mahmoud, was terrific. His vast knowledge of Egyptian mythology and history was inspiring and we very much appreciated his guidance and willingness to share with us what life in Egypt is like today for the people who live here.

Likewise with our guide Hisham in Cairo - and here I would like to put in special thanks for Hisham and the other support staff in Cairo. I managed to contract the dreaded TD for a couple of days in Cairo and the support I received was fantastic, from constant checking in to make sure I was okay, help in obtaining antibiotics and the like. Egypt was far more interesting and exciting with the support of Ibrahim and his colleagues than it would have been on our own.

We then flew to Amman, also with the help of Ibrahim. We were met at the Amman airport and whisked through border control like celebrities. The next morning, we met our guide and driver, Abou, whose support was priceless. We talked about what we wanted to do and he strongly suggested that we alter our plans to include an overnight stay in Petra, which we were able to do and which greatly enhanced that experience. Again, Abou's willingness to share with us his life, and what it is like to be Jordanian, greatly enhanced our experience.

Thanks to everyone who helped us along our two weeks in Egypt and Jordan - it was exactly what we wanted, and more.

Richard

Pissa was the best guide and the insight and ... · Cambodia - Feb 16 - Feb 23, 2020

Traveler: Richard S. - Local specialist: Ha Truong

Pissa was the best guide and the insight and cultural history I learned from the inside was invaluable. High highly recommend KimKim and, if possible, a solo tour with one of their guides.

Ha Truong profile photo
Ha Truong, local specialist, responded to this review:

Dear Richard,

Thank you so much for having us on your lovely trip to Cambodia. It is our great joy and pleasure to assist you in planning little details regarding this tour.

We are looking forward to welcoming you again in the future, with more destinations to explore and more experiences to own! Wish you all the best in life.

Best Regards,
Ha

Every aspect of the trip that Patricia planne... · Spain - Feb 12 - Feb 23, 2020

Traveler: Eileen c. - Local specialist: Patricia Marques

Every aspect of the trip that Patricia planned for us was flawless. The guides and drivers, particularly Miguel, Daniel, and Inma were so knowledgeable and concerned with our experience and comfort. I have travelled extensively in Europe, individually, as the leader of student groups, and as part of a travel group, and I can say unequivocally that this was the best trip I have taken. I loved meeting Patricia and I especially thank her for her terrific work.

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Hello Eileen,
Thank you for your review!
It was a pleasure arranging an unforgettable trip to Spain for you Pat, and Grace!
And, it was lovely meeting you in Barcelona.
Thank you for your feedback and for your kind words!

Eileen, If you wish to discover any other regions within Spain or Portugal, I will be more than happy to help you plan your next trip!

Best regards,
Patricia Marques
Owner

8 nights in Jordan and Israel · Israel - Feb 14 - Feb 21, 2020

Traveler: Danielle B. - Local specialist: Lena Sluga

First of all, I want to say thank you to Lena for sticking with us! We took months to plan and finalize our trip, and she was with us through it all, changing our itinerary multiple times and answering our seemingly endless questions promptly!

Jordan was full of natural beauty and we LOVED our hike in Dana and our guide Mohammed. Will never forget having Bedouin tea and freshly warmed pitas with him over lunch. Equally lovely was Wadi Rum. Aicha Camp was gorgeous (and they upgraded us to... read more

First of all, I want to say thank you to Lena for sticking with us! We took months to plan and finalize our trip, and she was with us through it all, changing our itinerary multiple times and answering our seemingly endless questions promptly!

Jordan was full of natural beauty and we LOVED our hike in Dana and our guide Mohammed. Will never forget having Bedouin tea and freshly warmed pitas with him over lunch. Equally lovely was Wadi Rum. Aicha Camp was gorgeous (and they upgraded us to a panoramic tent - superb!), and our driver on our Jeep tour, Adam, was wonderful. We loved our driver for the first portion of our Jordan trip, Hasan. Always on time and very kind! The only thing I wish we had done differently is make sure that we had transportation arranged for our day at Petra, as our hotel was a bit off the main Tourism Street (Petra Quattro). It was easy to hire our own guide for Petra at the Visitor's Center, but I'm sure Lena could have arranged this for us in advance had we wanted! I also want to note that we loved our cooking lesson at Beit Sitti in Amman our first evening!

Lena was very helpful in prepping us on what to expect during the border crossing at King Hussein Bridge. We were a little nervous, but it went smoothly and our driver Awas was waiting for us on the other side.

Jerusalem was an overwhelming city, but we had the most wondeful guide two days in a row for it and Bethlehem (I loved that we got the same guide as it really allowed you to make a connection). Ibrahim was one of my favorite tour guides ever, anywhere. If I am back in Jerusalem, I know who I am calling. He even checked in on us a few days later to make sure we were okay and ask if he could help us with anything more! The location of our hotel was pretty great too (Gloria on Latin Patriarchate Street near Jaffa Gate). It was definitely older (the dining area is currently being remodeled), but the location makes that worth it.

I thought the price we paid for the trip was quite fair, and appreciated the flexibility Lena showed in booking everything for us.

Thank you again for an unforgettable trip!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Danielle,

Thanks a lot for the feedback, I'm happy to hear that you enjoyed your trip! It was very nice for me working alongside with you for the past couple of months, and I'm happy that you had the trip you wanted in the end.

I've passed on your wonderful feedback to all the relevant parties (Mohammed, Ibrahim...), they are all very happy to hear :)

All the best for the future,

Lena

Christina

Overall we had a really positive experience u... · Argentina - Feb 8 - Feb 21, 2020

Traveler: Christina R. - Local specialist: Virginia Crivelli

Overall we had a really positive experience using KimKim. As two people who don't speak much Spanish, we found their services to arrange tours and transportation to be a huge benefit in making our travel throughout Argentina easier. We were thankful for Virginia's responsiveness and recommendations.
We especially loved El Chalten and Los Glaciares National Park. We only had one small tour/transportation hiccup but Virginia responded right away and came up with a solution quickly.

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Hi Christina,

I'm very happy you loved El Chaltén and Los Glaciares National Park and that my recommendations where useful :)
If you're planning to come to South America any time in the future, don't hesitate to contact me to help you.

I wish you a lot of more beautiful adventures to come :)

Best regards,

Vi

Overall the trekking was very well organised ... · Philippines - Feb 8 - Feb 15, 2020

Traveler: Dennis S. - Local specialist: Leo Cuesta

Overall the trekking was very well organised with excellent commumication leading up to the trek itself. The rice terraces of Ifugao were truly amazing and better that I expected. Loved the villages and the warm welcome we received throughout our journey. Our guide Marvin was very friendly and led us through well, and has a superb knowledge of the local area, the environment, its people and its customs.

We had to make some initial route adjustmenst due the poor weather and track... read more

Overall the trekking was very well organised with excellent commumication leading up to the trek itself. The rice terraces of Ifugao were truly amazing and better that I expected. Loved the villages and the warm welcome we received throughout our journey. Our guide Marvin was very friendly and led us through well, and has a superb knowledge of the local area, the environment, its people and its customs.

We had to make some initial route adjustmenst due the poor weather and track conditions, and the unforeseen eco-tourism shutdown at Sagada was well covered by the alternative day to the Hapao valley and hot springs. Marvin made it all happen without any stress or fuss.

I would also recommend that hikers be made aware of the need to negotiate the many narrow walls in the rice terraces, some of which are quite high and slippery in places. We had one or two close calls!

For adventurous hikers, this area is a must-do

Leo Cuesta profile photo
Leo Cuesta, local specialist, responded to this review:

Hi Dennis, thank you for your review and I'm glad you had a great adventure! Thank you for choosing to travel with us and we hope to go on another trip with you in the future!

The Galapagos and Beyond · Galapagos Islands - Feb 13 - Feb 24, 2020

Traveler: Pat Y. - Local specialist: Linda Schulz

Hi Linda was the most wonderful source and seemed to tune in to our
particular needs.
The guides were wonderful. Christian did a great job in Quito with our
two excursions..even took Bob to a shop for him to buy a coat. Impressed with
his knowledge and driving in difficult conditions...rainstorms.
Carlos in Santa Cruz took us to a great beach where we were the only people for an hour or so and we loved that...great swimming.
The ships crews were just amazing...great food and terrific... read more

Hi Linda was the most wonderful source and seemed to tune in to our
particular needs.
The guides were wonderful. Christian did a great job in Quito with our
two excursions..even took Bob to a shop for him to buy a coat. Impressed with
his knowledge and driving in difficult conditions...rainstorms.
Carlos in Santa Cruz took us to a great beach where we were the only people for an hour or so and we loved that...great swimming.
The ships crews were just amazing...great food and terrific outings..was
impressed by all the activities that were offered.
We liked all the hotels especially liked our stay on Santa Cruz Island and woul
have stayed there for one more day and one less day in Quito.
I loved the atmosphere of the hotel in Quito, but it was very noisy ...with
dogs barking and the cars so sleeping for me was difficult.
Truly a wonderful trip for two seniors that suited us perfectly.
Well done Linda and her associates!
Pat and Bob Yaccato

Linda Schulz profile photo
Linda Schulz, local specialist, responded to this review:

Dear Pat and Bob,
thank you so much for your kind words, I'm very happy to hear that you had a wonderful holiday here with us in Ecuador! Thanks as well for your feedback regarding the hotel in Quito, I'll take that into account for future reservations.
I hope that you'll take many beautiful and long-lasting memories of Galapagos, the cruise ship and the Andes back home with you!
All the best for the two of you,
Linda

Ivette

This is my first time using the services. I h... · Argentina - Dec 27 - Jan 4, 2020

Traveler: Ivette C. - Local specialist: Virginia Crivelli

This is my first time using the services. I had Virginia as my agent and I was very happy with her. Things were planned last minute and somehow everything worked out. My highlight was the stay at the Mercure Hotel in Iguazu. I did not do any research at all and I was blown away. Thanks Virginia and KimKim for making dreams come true!!!

Virginia Crivelli profile photo
Virginia Crivelli, local specialist, responded to this review:

Hi Ivette :) I'm flattered. Nothing can make me happier than knowing you had an amazing time here in my country and in South America. Iguazu is a spectacular place and I'm glad you like your hotel there that much :)
I wish you a lot more beautiful experiences to come and I hope all your dreams come true :)
Vi

Argentina Trip · Argentina - Feb 6 - Feb 20, 2020

Traveler: Douglas F. - Local specialist: Emilce Alonso

Emilce was very responsive and gave us great service. The trip itself was very enjoyable. the only wrinkle was that we had expressed an interest in hiking anddespite the fact the south of Argentina has lots of great hiking, the "hiking experiences" were mostly bus rides to scenic places.

Emilce Alonso profile photo
Emilce Alonso, local specialist, responded to this review:

Hi Douglas,
Thank you very much for your Review! I'm really happy that you enjoyed your trip and that you are happy with our service.
I understand that although excursions weren't hiking at all, we managed together to change some of them into more active ones for you to enjoy the destinations in a different way.
I hope we can be in contact again! South America will always welcome you :)
All the best,
Emi

Memorable Colombia Trip! · Colombia - Feb 15 - Feb 22, 2020

Traveler: Ellen S. - Local specialist: Chio Tabakman

First - we will definitely use Kimkim again for future travels! Thank you for a well-planned vacation.
Secondly - Chio was responsive and helpful - nice work! Our only complaint is that everyone knew that Tayrona National Park was closed in February - apparently it's an annual thing. If we had known this from the beginning, we might have altered our itinerary. We did not get informed until January. We really loved the place we stayed outside of Tayrona Park, but the River Don Diego... read more

First - we will definitely use Kimkim again for future travels! Thank you for a well-planned vacation.
Secondly - Chio was responsive and helpful - nice work! Our only complaint is that everyone knew that Tayrona National Park was closed in February - apparently it's an annual thing. If we had known this from the beginning, we might have altered our itinerary. We did not get informed until January. We really loved the place we stayed outside of Tayrona Park, but the River Don Diego excursion was underwhelming. (Although the guide Stephen was very helpful when my husband became sick with digestive issues.)
Big highlights for us were the birdwatching in Minca with Antonio Martin, the trip to the market in Cartagena with Carolina and the day trip to the Rosario Islands. This was supposed to be at the end of our stay, but was moved to the beginning because of when we arrived. We really think this worked better - we had a day of beach and relaxation right away which we desperately needed coming from our cold, snowy, busy lives:)
The hotels were good and we had a nice balance of scheduled vs. free time. In our information packet it said that there would be an English-speaking person on our long car trips to and from Cartagena. We did not - just Spanish-only drivers. That would have been a great opportunity (9 hours!) to ask questions about what we were seeing and find out more about Colombia. My husband especially was disappointed that there was no conversation on these transports.
Again - we are happy to have discovered Kimkim and are already looking forward to our next trip with you. I hope our feedback has been helpful.

Chio Tabakman profile photo
Chio Tabakman, local specialist, responded to this review:

Hi Ellen, how are you?

Thanks for all your comments and feedback! Actually, yes. Tayrona Park closes annually but it was supposed to be only the first 15 days of the month. In theory, this didn't affect your visit until January when we got the notice that it would be the last month and that's when we did the switch. I will keep all your comments and it was my pleasure working with you and putting together this experience.

Chio

Rizqi

An remarkable experience of Adventure and Hospitality · Iceland - Feb 4 - Feb 12, 2020

Traveler: Rizqi S. - Local specialist: Emanuela Grieco

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela... read more

It is one thing to book and adventure into the unknown to try to figure it out for yourself. It was my intention to do so, but the reality is that it helps to have somebody at least give a map or a general guide of what to look out for.

It is another thing when you can have a specialist help carefully curate an experience. First, I'd like to mention that the magical experience of my trip was only emphasized by the incredible knowledge and hospitality of the agent who helped me - Emanuela Grieco.

As master of her product, she skillfully curated a self-driving tour which allowed me the gleefully roam the Western and Southern regions of Iceland in the winter time, while still feeling like I was taken care of. To be in communication with a professional throughout my travel, helped ease any sort of travel anxiety that may have come up, allowing me to fully focus on the magic that solo travel in Iceland can bring. It was truest sense of hospitality one could experience from a travel agent, similar to that of experiencing a Michelin 3 star restaurant or 5 - star hotel accommodation.

From the initial conversation of attempting to book this experience, I was tended to in regards to what I was looking. I gave a budget and picked out a few things I wanted to experience. I knew that I wanted to go to drive myself to explore the island, experience Blue Lagoon, Snorkel, tour an ice cave, snowmobile on a glacier and see the northern lights.

I let her know what I had booked personally - a plane ticket, a 4WD car rental and my first night stay. She was able to intelligently fill in the rest. Honestly, I only booked those things first before I even considered using KimKim and to be frank, I probably didn't even need to do that!

It was quite the itinerary that I had intended to experience and Emanuela thoughtfully crafted a driving tour which allowed me to systematically experience all of these activities while making positive progress of exploration along the way. Simple, effective accommodations were booked along the way essentially allowing me the mission of getting from point A to point B while experiencing the freedom of the self drive tour that I had envisioned.

Her route took me from landing in Keflavik, directly to the Blue Lagoon. Stayed my first night in Reykjavik (booked by me) and followed a walking tour of the city that was provided by her. The next day I started my drive towards West Iceland and the Saga town. I was trepidatious at first, driving into the unknown, but as soon as I caught my first glimpse of the magic of Iceland (everywhere), I knew that I just had to trust the plan that was set before me.

From the Snæfellsnes Peninsula to Thingvellir National Park, to the majestic waterfalls of the south to the magical beaches of the South, sprinkled in with snorkeling and some off road super jeep adventures and some super thoughtful accommodations I was truly ensconced by the natural wonders of the country. I was able to see the Northern Lights dance on my final night to boot!

As a person who is relatively frugal about travel and all of the details that come with it, I took the opportunity to fully dive in and let a professional create an experience for me. I regret absolutely nothing and can only encourage other to trust and let the professional do what they do. It was worth every penny.

If you are on the fence, at least just start the conversation and see what unfolds. The professionalism and skill and knowledge that Emanuela and the convenience that Kim Kim provides will successfully finish it for you.

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Dear Rizqi,
thank you for your kind words and great review
.
It fulfills me of happiness to read you had an amazing time in Iceland.

It was truly a pleasure to stay in touch and follow you on your road trip on the days you were traveling, exploring and sharing your enthusiasm about Iceland and your trip plan we created together.

I hope to have you back in Iceland soon again to keep exploring the rest of the island.

All the best till then,
Emanuela

Amazing trip to Morocco! · Morocco - Feb 15 - Feb 22, 2020

Traveler: Nisha S. - Local specialist: Abdellah El Asely

We had a fantastic trip to Morocco thanks to Kimkim! They provided us with luxury accommodations and a wonderful driver, Faissal, who was with us for the entire trip! Faissal was extremely friendly, spoke English well, and helped us quite a bit with our interactions with locals. The tour provided an excellent taste of Morocco and I feel that we really did get to experience everything we wanted in just 8 days. We enjoyed our time in the Sahara the most as it was such a unique experience, but... read more

We had a fantastic trip to Morocco thanks to Kimkim! They provided us with luxury accommodations and a wonderful driver, Faissal, who was with us for the entire trip! Faissal was extremely friendly, spoke English well, and helped us quite a bit with our interactions with locals. The tour provided an excellent taste of Morocco and I feel that we really did get to experience everything we wanted in just 8 days. We enjoyed our time in the Sahara the most as it was such a unique experience, but really every stop was quite memorable. I highly recommend using Kimkim for planning this vacation and taking all the stress away!

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Thank you so much for your kind words, Nisha! We really appreciate you taking the time out to share your experience with us and other Kimkim travelers—We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Cheers!
Abdellah
Original Travels

Hiking in Ifugau · Philippines - Feb 8 - Feb 15, 2020

Traveler: Armin U. - Local specialist: Leo Cuesta

If you are looking for an adventure then book yourself the Ifugao Villages Trek.
Forget the telephone and fl-yin rescue teams. You depend on your buddies and the locals.
We combined our trip with a trip to Sagada. (8 day tour including travel to and from Manila.
Our tour guide Marvin is a local and answers all questions regarding the Ifugao region.
Unfortunately the day we arrived in Sagada all tourist attractions got shut down due to the covit-19.
Marvin took us back to Banaue where we were... read more

If you are looking for an adventure then book yourself the Ifugao Villages Trek.
Forget the telephone and fl-yin rescue teams. You depend on your buddies and the locals.
We combined our trip with a trip to Sagada. (8 day tour including travel to and from Manila.
Our tour guide Marvin is a local and answers all questions regarding the Ifugao region.
Unfortunately the day we arrived in Sagada all tourist attractions got shut down due to the covit-19.
Marvin took us back to Banaue where we were able to visit the hot springs instead.
Top hike. Highly recommended.
(If you suffer from vertigo, dizzy spells or are not steady on your legs do not book this trip!)

Leo Cuesta profile photo
Leo Cuesta, local specialist, responded to this review:

Hi Armin, thank you for your review and I'm glad you enjoyed your trip! Thank you for choosing to travel with us and we hope to go on another adventure with you in the future!

Go to Italy! · Italy - Feb 12 - Feb 21, 2020

Traveler: Shey C. - Local specialist: Emi Carletti

Just back from an amazing family vacation! Emi’s recommendations and planning allowed us to see and experience parts of Rome, Milan, Turin and Florence - both through relaxed self exploration within the cities and small group tours for daylong excursions in smaller towns nearby. The hotels, and train travel she organized made it easy to relax and enjoy the trip. Questions arose while we were traveling, and she was quick to reply - so nice to have a friendly local resource! Would definitely recommend and use this service again for future trips. Thank you Emi!

Emi Carletti profile photo
Emi Carletti, local specialist, responded to this review:

Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I... read more

Dear Shey,
it's been a pleasure taking care of your trip and being your "Italian friend"! I usually feel like a guardian angel for our travelers and I am happy you appreciate our assistance service. :)
The most beautiful thing for me is to create not only a peace-of-mind vacation where everything goes smoothly, but also make our travelers feel they are not alone, that they really welcomed, relaxed and assisted. I'm really glad you had a great Italian experience with your family, and that I have been a little part of you happiness!
Thank you very much again, waiting for your next trip to Italy! :)
Emi

The organization and schedule met our request... · Morocco - Feb 13 - Feb 21, 2020

Traveler: Juan M. - Local specialist: Abdellah El Asely

The organization and schedule met our requests. Abdellah perfectly understood whate we wanted and organized everything accordingly. The places we visited were magnificent. The roads and hotels we stayed in surpassed our expectations in most cases. Our driver, Karim, was great. He was very professional, respectful and with a great attitude. He made our long trips enjoyable. Also, he is a very good driver and has a lot of patience. Thank you for making this an unforgettable trip.

Abdellah El Asely profile photo
Abdellah El Asely, local specialist, responded to this review:

Hi Juan,

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services, our dedicated staff will be pleased to learn of your high praise, it will provide them with great encouragement to keep doing a great job and help to make the travelers' dreams come true.

Its customers like you that make our job wonderful and we look forward to welcoming you again into our beautiful land!

Kind wishes!
Abdellah.
Original Travels

Our trip to Spain, planned by Patricia of Your Trip to Spain · Spain - Feb 12 - Feb 23, 2020

Traveler: Pat K. - Local specialist: Patricia Marques

Our trip to Spain, planned by Patricia of Your Trip to Spain, was perfect in every way. Every place we visited was memorable: Madrid, Toledo, Seville, Cordoba, Ronda, Granada and finally Barcelona. All of the hotels we stayed in were centrally located as we requested, just steps away from main attractions. In Madrid, we were so close to the Plaza Mayor. In Seville and Granada, very close to the cathedrals and historic areas. Every driver was on time, and all the guides were exceptional:... read more

Our trip to Spain, planned by Patricia of Your Trip to Spain, was perfect in every way. Every place we visited was memorable: Madrid, Toledo, Seville, Cordoba, Ronda, Granada and finally Barcelona. All of the hotels we stayed in were centrally located as we requested, just steps away from main attractions. In Madrid, we were so close to the Plaza Mayor. In Seville and Granada, very close to the cathedrals and historic areas. Every driver was on time, and all the guides were exceptional: Carmen in Madrid, Inma in Toledo, Enrique in Seville, Laura in Cordoba, Daniel in Granada, Mar in Barcelona. Special mention of our driver/guide Miguel. We spent two days with him in Seville and our day driving to Granada. He went out of his way to show us a small mountain village and a castle off the beaten track. His suggestions for lunch were perfect, and we really enjoyed his company. We learned so much about Spanish history, art and culture. I give this tour a 5 star rating and highly recommend Patricia.

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Hello Pat,

Thank you for your lovely review. It was a pleasure organizing this trip for you, and I am very happy you enjoyed everything that we put together for you!
And thanks for your time on Saturday to meet up with me, it was lovely meeting you and getting to you and your friends a little bit better, as well as to hear your feedback!

Again it was a pleasure having you here traveling with YourTripToSpain.

Best regadrs,
Patricia Marques

Chuck

I had 3 excellent guides: Maria Alejandro Nar... · Colombia - Feb 7 - Feb 23, 2020

Traveler: Chuck W. - Local specialist: Chio Tabakman

I had 3 excellent guides: Maria Alejandro Nariño in Bogota, Juan David Martinez in Leticia, and Mauro Hernandez Aguinago in Medellin! The Lost City of Colombia Trek guides, Juan and Checo (sp) also did an excellent job!! I hope that the friendships I established with them will continue into the future:-)

Chio Tabakman profile photo
Chio Tabakman, local specialist, responded to this review:

Hi Chuck! I hope you had a great return home and I'm so happy that you enjoy your time here! :)

Heidi

Created our own cruise "excursions" · Thailand - Jan 18 - Jan 29, 2020

Traveler: Heidi P. - Local specialist: Linh Do

We decided to create our own "excursions" while traveling through Asia on a cruise. Linh helped us plan activities for three of the ports we visited. We gave her our destinations and she gave us various options to pick and choose from. Our first port was in Koh Sumai, Thailand, where Mr. Sonthaya gave us a great tour of all the island highlights and brought us to a beautiful beach side restaurant to enjoy the view and some local food.
Our second stop was in Laem Chabang, the port south... read more

We decided to create our own "excursions" while traveling through Asia on a cruise. Linh helped us plan activities for three of the ports we visited. We gave her our destinations and she gave us various options to pick and choose from. Our first port was in Koh Sumai, Thailand, where Mr. Sonthaya gave us a great tour of all the island highlights and brought us to a beautiful beach side restaurant to enjoy the view and some local food.
Our second stop was in Laem Chabang, the port south of Bangkok. Ms. Angie and a driver picked us up from the port and drove us west of Bangkok, to ride a river boat that brought us to her favorite floating market, Don Wei Market. It did not disappoint, as it was a fascinating market filled with the smells, sounds and tastes of Thailand. We were truly immersed in the wonderful culture. We enjoyed tasting some foods while wandering and then ate a delicious lunch in a restaurant on the water. We boarded another boat and were taken to Wat Arun (Temple of Dawn), a tower on the Chao Phra river bank built in Khmer architectural style. It is the tallest temple in Thailand, decorated in beautiful ceramic pieces. We finished our afternoon in Chinatown, one of the largest in the world, then headed back to the ship in the evening.
Our third adventure was in beautiful Halong Bay in northern Vietnam. Our guide, Mr. Sam, met us early at the pier and brought us to a favorite coffee shop to have authentic Vietnamese, drip into your own cup, coffee. It has just a touch of sweetness from some added condensed milk and is the smoothest, non-bitter coffee! So enjoyable. Next we were brought to a pearl factory to learn and watch how oysters are inseminated, farmed, harvested, and pearls sorted for size and quality. We were then brought to Halong Bay, where we were given a private boat tour of the beautiful bay, filled with 1000's of islands. It was so relaxing and fascinating! We were brought to Sung Sot Cave (Surprise or Amazing Cave). Found by the French in 1901, this is one of the largest and most beautiful caves in the area! Be ready to do some walking! It truly was amazing! Back on the boat, we were served an amazing lunch of freshly steamed prawns, squid salad, stuffed crab and other delicious delicacies that had been caught by the captain and his first mate! It was too cold for kayaking that day, but that would have been a great option as well.
We were very please with Linh's help in finding us very informed and interesting guides. Every "excursion" went off without a hitch. I would highly recommend KimKim and their local guides next time you plan a trip or just plan excursions while on a cruise!

Linh Do profile photo
Linh Do, local specialist, responded to this review:

Dear Heidi,

Thank you much for sharing us your great experience on tour and your appreciation of our guides in Thailand and Vietnam.
I will send your so kind appraise to them accordingly.
If possible, Please help us to send your lovely photos via the email marketing@sensasia.com in order we can share with other audience on your lovely feedback as well as your delight experiences.
Looking to hear from you.
Best regards,
Linh
Best regards,

Summer

Amazing African Adventure!!! · South Africa - Feb 8 - Feb 17, 2020

Traveler: Summer A. - Local specialist: Cindy Botha

My friends and I had an AMAZING trip to South Africa and Zimbabwe. It was probably the best vacation of my life...and I've gone on a lot of vacations. Cindy was such a great agent, and she created an exceptional itinerary for us. I will definitely be telling all my friends to use her when planning their trips to the area. Thank you, Cindy!!

Cindy Botha profile photo
Cindy Botha, local specialist, responded to this review:

Thank you Summer, it was a real pleasure to work with you and great to hear you had an amazing time!

I look forward to work with you and your friends in the near future! Have fun and make lots of memories as you go! Wishing you a great year further and all the best!
Take care
Cindy