Kimkim Trip Reviews

Absolutely fantastic experience with both Giulia and Andrea from start to finish. Giulia helped me plan an unforgettable trip with great hotel selections, unbelievable tours and lovely restaurant recommendations across all of Italy. Andrea made sure we were taken care of even when the train operators went on strike. We are so grateful for both of them and cannot recommend kimkim enough to all our friends.

Hotel Reviews

Corte dei Sogni Boutique Hotel & Spa

Florence

Tucked away on a small side street. We were close to the action without having to listen to the street noise all night. Beautiful room with excellent AC for the super hot summer days.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Continental

Sorrento

Beautiful view. Delicious restaurant. Great location close to everything.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Wine tasting and lunch at Winery near Montepulciano

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Historic & Food Tour in Sorrento (Private guide)

Italy

Our guide, Antonino was so incredible. We talked about how much we enjoyed spending time with him the rest of the trip. He gave us great recommendations and shared some sweet personal stories along the way.

Quality of Experience

Guides, Drivers and Staff

Transport

We absolutely loved our trip to Japan! Shona helped us get the balance just right, between guided experiences and independent travel. Our guides were exceptional and allowed us to cater our days and gain much more than we could have on our own. The assistance in transportation with luggage was especially appreciated. Lastly, the app was easy to use and had everything we needed in one place.

We couldn't have been happier about our trip and will definitely use Kimkim again!

Activity Reviews

Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya

Kyoto

If we were to do it again, we'd do the Tea Ceremony and skip the Samurai Ninja Museum. Purely a matter of personal preference, but we loved the tea ceremony and didn't find the Samurai museum very engaging.

Full Day Tokyo City Tour

Tokyo

Moto was an exceptional tour guide. We inited him to visit us at home, because we sincerely enjoyed his company so much!

Guides, Drivers and Staff

Transport

Nokuthula was responsive and attentive from the very start of the process. From the start to the actual travel, she pours her energy into the planning and works so hard to make sure it's a great experience.

Activity Reviews

Guided Tour of the Falls

Victoria Falls

We had a phenomenal guide who taught us so much and in addition to brining the history of the falls to life identified birds we saw and heard and trees and plants we came upon. Fantastic!

Quality of Experience

Guides, Drivers and Staff

Activities on the Zambezi Queen

Chobe

Highly recommend this unique experience with so much opportunity to view wildlife, animals, birds. Amazingly hospitable and knowledgea ble staff. Great food too!

Quality of Experience

Guides, Drivers and Staff

Transport

Game drive in Chobe

Chobe

Amazing experience with Six as our guide! We saw so much more than expected. Lions, giraffes, kudu and much more. Would love to do again.

Quality of Experience

Our driver guide Six was fantastic!

Guides, Drivers and Staff

Transport

We recently returned from an unforgettable trip to Romania, and working with Irenne through KimKim made the entire experience seamless and stress-free.

As travelers coming from the United States, we were hesitant about renting a car and driving in a foreign country. Since KimKim had done such an excellent job planning our trip to Norway last year, I reached out again to see if they could help arrange a driver for Romania. I provided Irenne with a rough itinerary, and she took care of every detail. Her communication was outstanding from the planning stages through the end of our trip, and she was always available whenever we had questions.

Our driver and guide, Alin, met us at the airport right on time and accompanied us throughout our journey. We spent our first night in Bucharest, exploring the charming Old Town at our own pace. The next day, we visited Peles Castle and Bran Castle before spending the evening in Brasov. With Alin driving, we were able to rest in the car, check our phones, sleep, etc. He was also a great driver, didn't speed or drive rough, or play loud music.

Alin was exceptional. He never rushed us, encouraged us to take our time at each stop, and even became our family photographer, capturing some truly beautiful photos. His knowledge of Romanian history was impressive, and he shared fascinating insights throughout the trip.

On the third day, we stopped at the Sighisoara Citadel on our way to Sibiu. After arriving, we spent a relaxing evening exploring the city and recharging after several busy days of sightseeing.

One of the highlights of the trip came on Day 4, when my wife expressed interest in visiting Corvin Castle. Alin was incredibly accommodating and adjusted our itinerary, replacing the Astra Museum visit with Corvin Castle at no additional cost. It turned out to be a fantastic decision, as we felt Corvin Castle was the most beautiful castle we visited in Romania.

Day 5 was perhaps the most memorable of all. We drove from Sibiu back to Bucharest via the spectacular Transfagarasan Road. The scenery was breathtaking, and we frequently stopped to take photos of the mountains, lakes, snow-covered landscapes, and even bears. Alin was patient throughout the day, and we never felt hurried. It was the perfect way to conclude our Romanian adventure.

We arrived back in Bucharest in the late afternoon, giving us enough time to enjoy one final dinner in the city before heading to the airport the following morning.

Looking back, I am extremely grateful that we chose KimKim and hired a driver. Romania is a beautiful country, but the distances between destinations can be significant, and driving can be challenging. Having Alin behind the wheel allowed us to relax, enjoy the scenery, take naps during longer drives, and arrive at each destination refreshed.

I highly recommend Irenne and KimKim to anyone planning a trip to Romania. Their professionalism, attention to detail, and commitment to creating a memorable experience made this one of the best family vacations we've ever taken.

We had an amazing time. All of our excursions were great. We did a Lava Cave experience and our guide was great! The Ice Cave experience was so cool and our guide was really fun and even gave us information about movies filmed in certain parts of Iceland. Our favorite activity was the Zodiac boat tour at Glacier Lagoon. We visited the Blue Lagoon and Laugaras Lagoon. The Laugaras Lagoon was by far our favorite of the two. Gudmundur our specialist was quick to answer our questions and help with anything we needed. His planning of our trip and knowledge of Iceland were top notch. We loved everything we did and saw.

Hotel Reviews

Hotel Vík í Mýrdal

Vík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Grímsborgir by Keahotels

Ásborgir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Búðir

Búðir

Amazing location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apótek Hótel by Keahotels

Reykjavík

Great hotel and location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Center Hotel Arnarhvoll

Reykjavík

We were disappointed in the hotel. The staff was friendly and we were greeted with sweet treats in our room upon arrival. That was the positive. Unfortunately, the rooms were not up to par. It was shown/advertised as a 4 star hotel and the rooms did not meet this standard. We had 2 rooms for one night. The bathrooms in both rooms were very tiny and awkwardly layed out. The shower in our children’s room was so small and the shower cleaner brush was left in the shower. Water leaked out from the shower as well. Our shower in the queen room was an oddly shaped tub shower and hard to get into. The queen room had cracks in the ceiling and seemed not well maintained. Walls and doors needed paint.

Authenticity & Character

Spa was nice.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glacier Ice Cave Experience

Iceland

Quality of Experience

I

Guides, Drivers and Staff

Transport

Víðgelmir Lava Cave Experience

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat

Iceland

Once in a lifetime experience. Great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Emilie was the best! She listened to what we were and were not interested in doing during our 13 day Switzerland adventure! She picked wonderful hotels in each city/town we visited, each conveniently located near a train station. She set up all of our daily activities and gave us great recommendations for things to see/do on our free days. Emilie also recommended that we download the SBB Mobile App to easily navigate the train schedules. Having that plus the KimKim App made the whole trip run smoothly! We thoroughly enjoyed our trip to Switzerland and will recommend Emilie and KimKim to all of our friends and family!

We had a great time in Costa Rica. The trip was worry-free and well planned. We went on the mountain hike and loved it. Our guide, Oliver, was wonderful. He was knowledgeable and made it fun for us older folks. The river adventure was awesome as well. Our guide, Henry, was great. The food was amazing and the people were so friendly. Three Monkeys were always early to take us on the next adventure. Our drivers were friendly and kept us informed of where were and where we were going. We hope to return to Costa Rica in the future and will use Serendipity again. Thank you for a wonderful trip.

Overall, it was amazing. Only two minor hiccups which could have been prevented with more proactive communication. However, they were handled quickly and only slightly inconvenienced me. Loved the path of the gods hike; however, having everyone in the group introduce themselves first and maybe answer an icebreaker question or two would go a long way in making the tour more enjoyable. Our group was quiet and we jumped into the hike with no introductions. Of note, all of the tours could be better improved with intros and icebreakers so the group can more easily get to know each other and relax. My favorite day was the day trip through Tuscany (Siena, San Gimigiano). Our guide, Giacomo, made the experience unbelievable. He was so knowledgeable about the area, Italian food, and Italian wine. It was a long day but worth it. Metro in Rome was easy to navigate. No problems with either train transfer. Well worth what I paid for the trip.

When we first considered using Kimkim to plan our family's trip to Japan, I was honestly a little reluctant.

As someone who typically plans complex travel myself, I wasn't sure if anyone could truly understand what we were looking for. We wanted luxury, but not just luxury. We wanted authenticity. We wanted Michelin-level food experiences alongside tiny local restaurants. We wanted our children (ages 10 and 13) to experience the real Japan, not simply move from tourist attraction to tourist attraction. Most importantly, we wanted a trip that would bring our family closer together.

Then we met Bella.

From our very first conversation, Bella was remarkable.

Over the course of months, we probably sent her hundreds of questions, requests, revisions, restaurant ideas, hotel changes, flight updates, and random thoughts. Not once did she make us feel like a burden. In fact, she embraced the process. Every request was met with enthusiasm, thoughtfulness, and genuine care.

What impressed me most was her willingness to adapt. We changed hotels. We added destinations, removed destinations, swapped experiences, changed flights, debated Disney, baseball games, restaurants, and transportation. Bella never missed a beat.

She helped us create exactly the trip we wanted.

And then the trip began.

What followed exceeded every expectation.

The guides Bella selected were exceptional.

Mr. Hajime in Tokyo was fantastic. Knowledgeable, personable, flexible, and passionate about sharing Japan beyond the guidebook. He understood immediately that we loved local culture and hidden gems. Some of our favorite moments came from spontaneous recommendations and side streets we never would have discovered on our own.

Mr. Hiroyuki in Hakone helped us experience a completely different side of Japan. The pace slowed, the scenery changed, and we were able to enjoy one of the most relaxing parts of our journey.

Ms. Ursula in Kyoto and Osaka was equally outstanding. Warm, insightful, and incredibly knowledgeable, she helped bring centuries of Japanese history and culture to life while also making everything accessible and enjoyable for our children.

The drivers were equally impressive.

Every transfer was seamless. Every pickup was on time. Whether we were moving between hotels, stations, or destinations, the logistics simply disappeared into the background—which is exactly how great travel should feel.

One of the things I appreciated most was that the trip never felt rigid.

We had structure when we needed it and flexibility when we wanted it.

Bella listened when we said we preferred local neighborhoods over crowded tourist zones. We explored areas where locals actually live, shop, and eat. We wandered hidden streets in Tokyo, discovered incredible food, and experienced moments that felt authentic rather than manufactured.

The food was extraordinary.

We enjoyed everything from world-class omakase and Tempura Kondo to local ramen shops, yakiniku, Kobe beef in Kyoto, and countless memorable meals in between. Bella understood that we were food-focused travelers and helped us build a dining experience that balanced celebrated restaurants with places we likely never would have found ourselves.

Hakone was magical.

Our stay at Gen Hakone Gora was one of the highlights of the trip. The onsen experience, the kaiseki dinners, the tranquility, and the incredible hospitality created memories our family will never forget.

And then there was the family aspect.

As I write this, we're sitting in the Delta Lounge preparing to fly home.

The thing we're talking about isn't DisneySea. It isn't the Michelin restaurants. It isn't the luxury hotels.

It's how much time we spent together.

This trip gave us something that becomes increasingly difficult to find in everyday life: uninterrupted family time.

We laughed together, explored together, got lost together, discovered new foods together, and experienced an entirely different culture together.

Our children leave with a genuine appreciation for Japan.

My wife and I leave with memories that will last forever.

And our family leaves closer than when we arrived.

That's the true measure of a great trip.

Japan itself is an extraordinary destination, but Bella and her team transformed it from a vacation into a family experience we'll be talking about for decades.

If you're considering Japan and wondering whether to trust Bella and Kimkim, my advice is simple:

Do it.

Trust the process.

Share what matters to you.

Bella will listen.

And if your experience is anything like ours, you'll come home wondering when you can return.

Bella, thank you for your patience, your professionalism, your attention to detail, and most importantly, your genuine care for our family.

You helped create memories that we will cherish for the rest of our lives.

It was so great to work with Alicia. She was so helpful and very responsive! I recommend doing a lot of your own research too so you can feel confident adjusting your plan if needed. I also recommend training ahead of time if you plan on hiking a lot. The elevation is a bear! 10 days was a great amount of time for our trip but would have loved maybe 2 more days. We rented a 4x4 and explored the golden circle and down to the south.
This was the greatest trip of my 50 years!

My extended family just returned from a 7-day trip to Iceland that was organized by Emanuela Grieco at Arctic Travel Designer (through KimKim). We had a FANTASTIC time. I can't speak highly enough about Emanuela and her incredible work putting together our itinerary. She is awesome!

We were a group of 10 people ranging from ages 13 to 80, so it wasn't easy finding the right mix of things to do and the right pace to do them at. But Emanuela handled it all while answering our endless questions with incredible patience and great insight. Among other things, we had a fantastic food tour in Reykjavik, a wonderful trip through the Golden Circle sights along the south coast, and an incredible trip to Sky Lagoon. We especially loved snowmobiling on a glacier and going on a Zodiac boat tour at Glacier Lagoon.

If you are thinking about traveling to Iceland, get in touch with Emanuela. She is a total gem and will not steer you wrong. (She hooked us up with Siggy at Iceland Everywhere Tours to take our family around via luxury bus for the week. I'd highly recommend him as well. You can find him at www.icelandeverywhere.is.)

Thank you, Emanuela!

Alan S.
Washington, D.C.

We were so grateful to have found Kimkim when we were planning a trip to celebrate our 10-year wedding anniversary! Coraima was very responsive to our messages and helped us modify our itinerary MANY times until it was just what we wanted. We especially enjoyed our guided tours of the Royal Palace and the Prado, though our day trip to Toledo and the paella cooking class were highlights of the trip. All the guides were so knowledgeable and friendly! We also adored our wine tasting day in La Rioja—truly such a gorgeous and enjoyable day. This trip was so special and it was nice to have so many of the details taken care of by Coraima and the Kimkim team. Our hotels in Madrid and Logroño were just right and located perfectly for our daily wanderings. The train from Madrid to Logroño was so convenient, as was the new app to keep track of our itinerary and bookings. The next time we travel, we will definitely use Kimkim again!

Hotel Reviews

Sercotel Calle Mayor (Logroño)

Logroño

This hotel was conveniently located and had great breakfast. The hotel is a bit impersonal and the beds were a little hard, but the rooms were spacious and quiet.

Authenticity & Character

Location

Very centrally located in old town Logroño

Staff

Cleanliness & Comfort

Room Mate Alba

Madrid

The hotel was conveniently located, the staff were all so friendly and helpful, and the beds were SO comfortable!

Authenticity & Character

Location

Conventionally located in El Centro

Staff

They were all amazing and friendly

Cleanliness & Comfort

Activity Reviews

Spend a Sunday like a local: Exploring El Rastro Market in Madrid

Madrid

El Rastro is clearly a big part of Madrid’s weekly culture, but we were hoping to find more handmade items rather than the cheaply made items designed for tourists most stalls sold. It was still a pretty enjoyable experience though.

Quality of Experience

Short Prado Museum Visit with Skip-the-Line Ticket

Madrid

Our guide was clearly very knowledgeable about art history and made her tour so engaging! The Prado is huge, so getting a snapshot of some of the most important works and art movements was so helpful—plus you can continue to wander the museum after the tour ends.

Quality of Experience

Guides, Drivers and Staff

Self-Guided Walk around the Historic Center

Madrid

This activity was a nice way to kick off our trip and let us familiarize ourselves with Madrid and go at our own pace. It would have been nice to have more information about the background and history of the places we visited though—we ended up Googling this information because we love history and were so curious. An embedded map of all the locations would have been helpful too, though it was easy enough to navigate with Google Maps.

Quality of Experience

Bianca planned a 10 day itinerary for me. We started in Johannesburg and visited the Apartheid Museum and Soweto. Our guide in Joburg was Tefo and he was excellent. We had lunch in Soweto and got to experience the vibrant cultures of Johannesburg. Tefo was knowledgeable, warm and kind. We then flew to Hoedspruit for a 3 day safari at the Kusudelwani Safari Lodge. This part of the itinerary really exceeded our expectations. Kusudelwani is the perfect combination of safari and relaxing vacation. The staff and the accommodations delighted us and the safari experience was a bonus as we saw 4 of the Big 5. I highly recommend the Panorama Tour while you are there. We finished our itinerary in Cape Town where our guide Mansur showed us all Cape Town had to offer over a 4 day period. Mansur was knowledgeable about the Cape and its history. Our favorites while in Cape Town include The Wine Tours, Table Top Mountain, and our visit to see the African Penguins. We couldn't have planned this trip on our own. We are happy with the trip and felt like we got more than our money's worth.

we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing experience.

Hotel Reviews

Tiloreza Volcanoes Ecolodge

Musanze

very friendly service, feels like home, they wash your shoes after you come back from trekking, food was amazing, they did bon fire at our request just for us that was very kind .

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fairview Hotel, Nairobi

Nairobi

they have restaurant 24 hours and they serve hot food anytime. location was very peaceful, convinent, safe and rooms are cleaned and comfortable. Staff was amazing

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Coffee Tour in Ngorongoro

Ngorongoro

⭐⭐⭐⭐⭐ Exceptional Service from Paul at KimKim Travel — A Truly First-Class Experience

As seasoned and discerning travelers, our expectations are high, and Paul at KimKim Travel exceeded them in every way. From the beginning, his communication was outstanding—prompt, consistent, and incredibly thorough. He anticipated needs before we even had to ask, including arranging a flight upgrade and providing detailed information to help us pack and prepare for three very different microclimates: Quito, Mashpi Lodge, and the Galápagos Islands.

Upon arrival to the Quito Airport, everything was seamless. Tony Sotomayor met us at the airport and orchestrated a flawless transition with luggage, customs, security, and access to the VIP Sala Lounge before our adventure began. Traveling with children can be challenging, but Paul thoughtfully arranged a private naturalist guide who met us at the Baltra airport and made the experience both effortless and enriching for our family.

The Galápagos portion aboard the Elite was nothing short of extraordinary. The crew was exceptionally accommodating to families with children and operated on our pace. Special recognition goes to Captain Marcelo for getting us safely to every destination, Roberto for delivering a true luxury experience as cruise director, Chef Angel and Bartender Romulo for keeping us wonderfully fed and refreshed, David for capturing incredible GoPro memories, Andreas for kayaking with our daughter Brynn, and of course our naturalist guide, Matthias the Magnificent, whose passion and expertise ensured we experienced every wildlife encounter the islands had to offer.

This journey was truly a once-in-a-lifetime experience—not only because of the incredible destinations and wildlife, but because of the remarkable people who made us feel at home every step of the way. We are forever grateful to Paul and the entire KimKim team for crafting such a seamless and unforgettable adventure.

Warmest regards,
Dr. Timothy, Joy & Brynn Davis

Our family just returned from the most magical and unforgettable trip to Croatia, and we owe it all to Nikola and the incredible team he set up for us through Kimkim.

Nikola planned the perfect itinerary for my 50th birthday, taking us from Zagreb to Zadar, the breathtaking Plitvice Lakes and Krka National Park, Split, Hvar, and finally Dubrovnik. Every destination was more beautiful than the last. Croatia is now my favorite country, and we genuinely did not want our vacation to end.

From the very beginning, Nikola was exceptional. He was always available to answer questions, whether by email or phone, and his communication throughout the entire process was outstanding. He was patient, kind, knowledgeable, and genuinely invested in making our trip special.

The Kimkim app made everything seamless. Having our daily itineraries at our fingertips and receiving Nikola’s nightly check-ins gave us so much peace of mind. Every tour guide and driver we met was friendly, professional, and incredibly helpful.

What made this experience so special was having a local expert who truly knows and loves their country. Nikola’s recommendations, attention to detail, and personal touch transformed our vacation into a once-in-a-lifetime experience.

I cannot say enough wonderful things about Nikola. We are so grateful for all the care and effort he put into planning this trip. If you’re considering a trip to Croatia—or anywhere Kimkim operates—I wholeheartedly recommend working with him.

Thank you, Nikola, for creating memories our family will cherish forever.

Our trip was great. The itinerary was perfect. And Rachel did a good job helping us customize it for our needs. The only items should be pointed out are two of the links in the app directed us to the wrong place for tours. One was the food tour in Kinsale and the other was the boat tour of the cliffs of Moher.

Hotel Review

Cliff House Hotel

Ardmore

Location

Activity Reviews

Celtic Nights Music and Dance Show - with dinner optional

Ireland

Quality of Experience

Guides, Drivers and Staff

Caherconnell Fort & Sheepdog Demonstrations - Private

Ireland

Quality of Experience

Guides, Drivers and Staff

Kinsale Private Walking Food Tour

Ireland

Awesome guide

Quality of Experience

Guides, Drivers and Staff

What a amazing trip that Vicky help put together. She was very helpful with date changes, tour changes, hotel changes and anything else I asked for. In the end she made it happen and the entire trip was a success.

Communication with KimKim was great.

My wife and I are pretty independent travelers. We have done trips to all 50 US States and a few trips abroad by basic research and online bookings. So this year when we decided to travel further and we picked Japan, I thought it would be the same. It really wasn’t. I was having a difficult time knowing where to stay (Tokyo is very large) what things we needed to see, and the best way to travel to multiple cities within our budget. Also we were a little worried about the language barrier and finding our way around. We did not want to do a guided tour, we like working on our own timetable, but were worried about doing this on our own. After looking through several websites, came across KimKim and on a lark filled out some information. Before long, we were contacted by Carinta and through a basic survey on our interests and goals she came up with a really great vacation package. We had a video chat and fine tuned a few things, but were very happy with the plan! So our anticipation grew and we had our vacation all prepped and planned well in advance. A few weeks before our trip we received our Roadbook with all the specific information and links, along with some helpful cultural tips. Another video chat with Carinta to go over the points and answer any questions and we were ready to go!
The accommodations that she picked for us were all wonderful. The train travel between cities was all laid out very well. We only had one ticket issue with an experience (could not get the ticket link to come up) but a quick text and the issue was solved immediately. All of the locations that were suggested that we had no idea about but went to because of the suggestion were all fantastic . And because we weren’t in a group dynamic, we did a few things on a lark that we had a great time doing. She did provide us with an airport pickup and a half day guided tour, so we did have a little help navigating the public transport and finding our way around to start. That was super helpful, and not sure we would have been so bold with our travels ha we not had that initial help. The contact from KimKim on travel days was appreciated, and even though we didn’t have any huge issues or emergencies, the fact that we had a resource there was incredibly comforting. This was honestly a great experience from the start through the trip and I am so happy that we went with this company, and we are already thinking of our next adventure with a little more confidence knowing this company is here.

Hotel Reviews

Hotel Androoms Kyoto Shichijo

Kyoto

Great hotel super close to Kyoto Station. Nice neighborhood, very comfortable room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ryokan Aura Tachibana

Hakone

Our first stay at a Ryokan and it was incredible. The room was super spacious and comfortable, the private onsen was so relaxing, and the meals there were some of the greatest meals we have ever had.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

the b asakusa

Tokyo

Very nice accommodation, super convenient location, staff was wonderful, nice breakfast buffet, had a great stay here.

Authenticity & Character

Location

Super close to transit, great food and sites nearby.

Staff

Cleanliness & Comfort

Activity Reviews

Hakone Free Pass (3 days)

Hakone

Great experiences, and not having to worry about individual ticketing is super nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Kabuki Theater

Tokyo

So intriguing! I have seen Kabuki before, but never at this level and environment. Fascinating experience.

Digital TeamLab Borderless Museum

Tokyo

So much fun we actually did another in Kyoto.

Quality of Experience

Visit Tokyo Skytree

Tokyo

Quality of Experience

Sumo demonstration around a Japanese meal!

Japan

So much fun! And the meal was delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Ryokan

Japan

Nothing we would have individually picked, but what a great time! Incredible vacation experience.

Quality of Experience

Guides, Drivers and Staff

Staff here went above and beyond all the time. Incredible hospitality.

Transport

Airport assistant premium Tokyo HND [8:00 - 20:00]

Tokyo

After 20 hours of plane travel, not sure how we would have found our hotel without this service. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Afternoon Tea Ceremony

Kyoto

Very interesting cultural experience.

Quality of Experience

Guides, Drivers and Staff

Goodbye Japan!

Japan

Having a private driver so we didn’t have to haul luggage through public transport was a super comforting way to end our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Local Private Guide Half Day Tokyo

Tokyo

Such a great way to get acquainted with the city. Learned a lot about the history of Tokyo while also getting a lot of tips about navigating such a vast space. Our guide, Charlotte, was tremendous.

Quality of Experience

Guides, Drivers and Staff

Transport

I traveled through Morocco as a solo female traveler, and from the moment I arrived in Casablanca, I knew this trip would be special because of my guide, Mouad.

He greeted me at the airport with flowers and the biggest smile, and for the next 13 days we journeyed together across Morocco—from Casablanca and Rabat to Chefchaouen, Fes, the Sahara Desert, Marrakech, and countless beautiful places in between. What could have been an amazing trip became a truly magical experience because of him.

Mouad went above and beyond every single day. He adjusted the itinerary when needed, introduced me to local experiences that weren’t on the original schedule, helped me find great shopping deals, recommended hidden gems, arranged excursions, and even took countless photos so I could fully enjoy the experience. During parts of the trip that were supposed to be self-guided, he generously spent extra time with me to make sure I got the most out of every destination.

What impressed me most was his passion for his country and his genuine kindness. Everywhere we went, he seemed to know everyone. He greeted people with warmth, happiness, and respect, and in return they welcomed him like family. Through him, I experienced the real Morocco—not just the sights, but the heart and soul of the country.

As a solo female traveler, feeling safe is incredibly important, and Mouad made me feel completely comfortable and secure from beginning to end. That sense of safety allowed me to relax, be present, and fully enjoy every moment of the journey. It made all the difference.

His positivity never faded, his smile never disappeared, and his enthusiasm was contagious. He is professional, knowledgeable, patient, thoughtful, and truly cares about the people he guides.

The entire 13-day trip was unforgettable, and much of that is thanks to Mouad. I arrived in Morocco with a guide waiting for me at the airport, and I left with memories that will last a lifetime—and a friend.

If you have the opportunity to travel with Mouad, consider yourself lucky. I cannot recommend him highly enough.

Hotel Reviews

Atlas Sky Airport

Nouaseur

Perfect location for my early flight in the morning. Comfortable bed and convenient shuttle. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Elegancia Riad Boutique & SPA

Marrakech

Beautiful rooms, stunning, rooftop, breakfast, luxurious spa in the basement. I loved every second of staying here. Staff was exceptional and location was superb. Thank you!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Excellent! One of my favorite hotels of all time!! Staff was incredibly warm and hospitable, I wish I could move in! Thank you for everything!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sahara Stars Luxury Camp

Merzouga

Excellent experience from the greeting to the dinner and entertainment music at night, absolutely perfect! The rooms in the tents are way more than glamping, they are luxury and comfortable and beautiful. Hope to visit again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le palais des cerisiers.

middelt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Al Andalous - Riad

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Laman

Chefchaouen

Excellent authentic beautiful hotel with stunning views!!! And delicious food!! Thank you!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Nour Hotel

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa

Rabat

Loved! Beautiful rooms and stunning courtyard! Stay here!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Tangier

Tangier

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Sand-Boarding in Erg Chebbi

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Hammam & Spa Session 6 Pm at your Riad Accommodation .

Morocco

So wonderful! I wish I could do this every day

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Chefchaouen with your local guide

Chefchaouen

Chefchaouen is absolutely beautiful! Mouad showed me all around the city, took countless photos of me in great spots, and accompanied me on a hike to a church for an incredible sunset. Thank you, Mouad, this experience was incredible!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Camel trek to your luxury camp

Merzouga

A true highlight! To ride a camel in the Sahara desert at the sunset? How lucky I am to have had this experience. I was nervous at first, but the guides made me feel very safe and comfortable. I hope to go back one day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Monkey Trail (3M Squared Loop Trail)

Midelt

What an excellent hike! My guide was so knowledgeable and fun and prepared a delicious picnic of authentic Moroccan food and snack snacks for us. It was so wonderful to get out and see nature and also a ton of monkeys. Thank you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner with a Local Family and Henna Party

Fes

An absolute highlight of my trip! Thank you for welcoming me into your home and meeting your wonderful children. The home-cooked meal is absolutely delicious. Anyone that gets a chance to visit with your family in your home is truly lucky as this is a magical experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Volubilis

Morocco

Excellent! I had no idea there was so much Roman history in Morocco, I learned so much on this tour. Thank you

Quality of Experience

Guides, Drivers and Staff

Transport

the Monkey Fingers Canyon loop Hike.

Boumalne Dades

Oh wow, I cannot say enough good things about my hike with my local guide. His name is escaping me at the moment, but he is a truly wonderful, knowledgeable, kind, adventurous, and fun character. Thank you so much for my time with you and for welcoming me into your home. I am truly grateful.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring Marrakech's Wonders: A Private Guided Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Tour of Aït Benhaddou

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Boumalne Dades via Tinghir & Todra Gorge

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Merzouga via Erfoud, Saharan Camel Ride

Morocco

So fun! What a highlight to ride on a camel at sunset

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes to Midelt via High Atlas Mountains

Morocco

Thank you, Mouad!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fes: Exploring the Imperial City

Fes

The best day! Thank you so much

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening in Casablanca with your driver/guide.

Casablanca

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Private Sightseeing Tour in Rabat

Rabat

Excellent! My Tour Guide was so knowledgeable, friendly and passionate about her city and her job. She went above and beyond to show me a good time and I will always remember my time in robot. Thank you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport