Kimkim Trip Reviews

4.8
Based on 22,471 ratings
Read 22,471 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

14 days in Morocco
Morocco | Sep 24 - Oct 8, 2026

Judy
Judy G.
Seattle, WA | Reviewed on Oct 23, 2026
I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight...
Read more

I would have given 5 stars if it wasn't for a couple things that happened on the trip, but I won't mention them here.
My husband and I were in Morocco for 14 days. We had one driver for the entire time. Youssef was there for us day and night. He got to know us and we truly enjoyed him. He always made sure we went to clean bathrooms, stopped for good food along the way, and was very knowledgeable about the places we visited.
Most of the guides and experiences were wonderful. The highlight was the desert camp and riding the camels to see the sunset.

Hotel Reviews
Barceló Anfa Casablanca
Casablanca

We only stayed for two nights. The hotel was clean and comfortable. The only strange thing was that the bathroom sink was in the bedroom. So if you needed to use it in the middle of the night, there was no way not to disturb your partner.

Staff
Cleanliness & Comfort
Palais Amani
Fès

This was a beautiful true Riad. All the rooms opened to a beautiful garden area.

Authenticity & Character
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

The highlight of my Moroccan trip was the desert camp. The tent was comfortable with air conditioning. The surroundings were incredibly beautiful with the endless sand dunes. The food was good. The people were friendly and welcoming. The evening music under the stars was wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Even though the room was very small, it was cozy. The shower had hot water. The bed was comfortable. The breakfast was delicious. We also ate dinner there. The food was good. The people were very friendly and attentive.

Authenticity & Character
Staff
Cleanliness & Comfort
La Maison Arabe
Marrakech

This hotel was the perfect place to end our trip. It was beautiful. The breakfast was served in a beautiful garden area. There were people preparing fresh bread, and eggs. The room was very comfortable.

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

Our guide Hasim was the nicest and very knowledgeable. He knew everyone and showed us all the authentic places. He was very knowledgeable about the history of the city.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

We liked walking around the city. Tasting the food. It's so colorful. Everyone was very friendly. We ate a delicious meal at a family's home. They were so kind and hospitable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Transfer to Merzouga via Erfoud, Saharan Camel Ride
Morocco

This was definitely the highlight of the trip. We stayed at a luxury desert tent. Gorgeous views. We experienced a nomad village. Rode camels to watch the sunset. Lifetime memories!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Beautiful architecture.

Quality of Experience
Guides, Drivers and Staff
Explore the Blue City
Explore the Blue City
Chefchaouen
 Dinner with a Local Family and Henna Party
Dinner with a Local Family and Henna Party
Fes

We had a delicious meal with a wonderful family. I had fun getting the henna.

Quality of Experience
Food
Local specialist: Majid Mrabti

What a great adventure!
Germany | Oct 14 - Oct 22, 2026

Greg
Greg A.
Miami, FL | Reviewed on Oct 23, 2026
What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.
Read more

What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.

Hotel Review
Hotel Ruchti - Zeit für mich
Füssen

Really cute hotel! The owner (4th generation) was very accommodating. Easy walk to town for shops and great restaurants.

Authenticity & Character
The hotel is four generations operated by the same family.
Location
Easy walk to town.
Staff
Very accommodating.
Local specialist: Lucie Dupuis

Two weeks touring Provence and Burgundy
France | Sep 14 - Sep 30, 2026

Peggy
Peggy C.
Orange, CA | Reviewed on Oct 22, 2026
Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made... Read more

Kimkim arranged our two week itinerary from Marseille north to Dijon. They arranged our rental car, and we visited many lovely towns and cities through Provence and Burgundy. Kimkim set up private or group tours for us in several places, and Liz gave us good ideas for driving and stopping to visit memorable sites we might have missed. We had visited most of the towns on this itinerary many years ago, but the suggestions that Liz made for tours were not what we had done before. Kimkim made our hotel reservations in each destination. During the planning stage, we looked at the hotels suggested and they took our feedback and made modifications based on location and price. With only couple of exceptions, the hotels were unique, in a great location, and very comfortable. The tours were outstanding. We loved visiting and swimming in the Calanques National Park. We had a beautiful day with a gregarious and knowledgeable guide in the wine region of Bandol and Cassis. Our tour guide in Aix-en-Provence was lovely and smart. We spent a day visiting the extraordinary Roman ruins of Nimes, Orange, and Pont du Gard with a terrific guide. Kimkim arranged several tasty culinary and wine tasting experiences in Avignon, Lyon, and Dijon. In sum, we were very satisfied with our experience with kimkim's planning advisor, Liz, and those who make all of their arrangements, particularly Kate. We have to add one extra thank you. We were originally scheduled to travel in June, but my husband's brother died. Kimkim kindly and quickly took all of their arrangements and rescheduled our trip for September.

Hotel Reviews
Hôtel Maison Montgrand Marseille Vieux Port
Marseille

This was the perfect hotel to start the trip. It is located in the pleasant hustle and bustle of Marseilles within easy walking distance to the port area for restaurants and people watching. The room was pretty, comfortable, and decent sized, and the breakfast was a delicious start to each day. The staff was very friendly and kindly let me try out my rusty french. The other guests appeared to be young professionals and happy explorers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Boquier
Avignon

The hotel is located on a quiet street not far from the Palais des Papes within the walls of Avignon. You can happily explore many untouristy areas of Avignon from here, but it is close to the highlights as well. The host is a very hospitable man who took time to explain how to get places, where to park, what to visit, etc. The room kimkim had arranged was not a good one for us since the raked ceiling beams made it impossible for my husband to stand upright, but the manager recognized this this next morning and moved us to a very comfortable room while we were out for the day. There are lots of stairs with no elevator to get to the rooms in which we stayed if that is an issue. The breakfast was quite good and there were not many other options for breakfast in the area. The Tourist Bureau is nearby which was convenient since our group and private tours started there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mozart
Aix-en-Provence

We were in a very small, poorly lit room on the first floor. Some rooms opened onto a little balcony, but we had only a door and poor ventilation. The desk manager didn't even look up when we came in at night. The breakfast was good. It is about a 20 minute walk to the main area of Aix - not convenient except by car which is about 10 minutes to the underground parking next to the pedestrian area. There is a garage onsite. I believe if you call ahead, some of the parking is free. We didn't know to reserve ahead and so paid for parking. There are other hotels more conveniently located for exploring Aix, but fine if you are just traveling through.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mas de la Chapelle
Arles

Fascinating and tranquil historic hotel outside of Arles. You can only get there by car - it is about 15 minutes from the periphery of the main tourist areas. The large, comfortable rooms are colorfully decorated and painted, and the decor around the hotel is kind of exotic drawing from its 500 year history. There is a swimming pool and nooks for reading or relaxing. Delicious breakfast. I wish we had stayed an extra night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Simplon
Lyon

A very comfortable and welcoming hotel. The room was clean, fresh and good sized, and the staff was very helpful. There is an elevator! The neighborhood is walkable and pretty, not far from the Rhone and a few blocks from the Saone. Lots of young people in the cafes at night and good restaurants nearby. We liked the hotel a lot, but the location requires either Uber or lots of walking along the beautiful Saone river to get to the old area of Lyon or other typical tourist sites. I am glad we stayed there or else we would have missed this more authentic part of Lyon. One great thing is that the hotel is minutes away from the transit system hub which will also get you all around the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Chreist

Highly recommend- Memorable Galapagos Family Journey: Nature, Adventure & Exclusive Experiences
Ecuador | Oct 10 - Oct 17, 2026

R
Rachael S.
Hoboken, NJ | Reviewed on Oct 22, 2026
Majo was extremely responsive and provided excellent advice while planning our Mother-in-Law/ Daughters-in-Law trip for 4. She revised the itinerary until we had exactly what we wanted and to fit within our budget. A few highlights to note/share: El Barranco hotel was wonderful, couldn't recommend enough, will stay there when I return. Great location right by the pier near tons of shops and restaurants, wonderful staff, great food and drinks too! North Seymour Island on the Finch Bay... Read more

Majo was extremely responsive and provided excellent advice while planning our Mother-in-Law/ Daughters-in-Law trip for 4. She revised the itinerary until we had exactly what we wanted and to fit within our budget. A few highlights to note/share: El Barranco hotel was wonderful, couldn't recommend enough, will stay there when I return. Great location right by the pier near tons of shops and restaurants, wonderful staff, great food and drinks too! North Seymour Island on the Finch Bay yacht was probably my favorite day. The yacht was gorgeous, our guide was great, we saw so much wildlife and it welcomed us with a wow day for sure! The morning bay tour was pretty good, less fancy, but still a wonderful day, and it allowed us to splurge a few other days/times. The walk down to Las Grietas was on lava rocks so comfortable shoes are necessary. Trapiche and Garrapatero Beach with kayak was another awesome day. Our guide for the day, Erickita, was my favorite guide of the trip. She was extremely friendly and knowledgeable. Trapiche was a cool stop and the owner of the farm, Adriano, was kind and funny! Garrapatero Beach was beautiful and we kayaked a bit there. The snorkel experience in Punta Cormorant/ Champions Islet on Floreana was amazing. A sea lion was swimming in circles around and with us. This wasn't as fancy of a yacht but I was told only certain boats/yachts had permits for specific places. It was fine, just not as luxurious. It was a rough 2.5 hour ride there then also back. My party did fine with it but numerous others on the boat did get sea sick so while the destination was definitely worth it for our group, don't add it if someone in your group easily gets sea sick. The best place to sit is the middle of the boat so you can get some fresh air and don't smell the bathrooms or kitchen but also so you're not in the back baking in the sun getting sprayed by water. We spent our final day doing the Santa Cruz Highlands, an artisan woodworking visit, and a cooking class. Our family always adds some kind of art/craft and also some kind of cooking class on our trips so I'm glad they were added but the cooking class did go rather long (numerous hours) and the craft class wasn't really a full class and I don't think they're setup to accommodate that. Majo did deliver on all of our requests and planned a wonderful farewell dinner at Eloise, a cool waterfront restaurant you take a brief water taxi to and see lots of little white tip Galapagos sharks at the dock and along the journey. A few of my favorite restaurants were Bahia Mar, Midori, and Art Coffee. Darwin + Wolf was my favorite shop. We went to the Darwin Research Station on our own and I suggest doing the same because they have their own tour guides anyway. The wildlife was amazing and the animals get so close to you because they're protected so nobody bothers them and they aren't scared of us. It was beyond crazy how much we saw and how common it was. I'll definitely go back when my son is old enough to snorkel because he would love the wildlife. We also visited Siluet Derm Spa on our own and if you like massages, you should definitely fit that into your Santa Cruz visit! Our guides were all wonderful. The communication was immediate. Thoughtful extras were included like assistance in airports, etc. HIGHLY RECOMMEND YOU BOOK THIS!

Hotel Review
El Barranco
Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Maria Jose Jaramillo
Maria Jose
Maria Jose Jaramillo
Local specialist in Quito, Ecuador | Replied on Oct 22, 2026
Dear Rachael, Thank you so much for trusting me to be part of such a special trip for your family! ❤️ It really makes me happy to know that you enjoyed your time in the Galápagos and created so many beautiful memories together. Planning this journey with you was a pleasure, and knowing that the little details and experiences made your trip even more special makes it all worthwhile. I especially loved reading that you hope to return when your son is old enough to snorkel. The Galápagos has... Read more

Dear Rachael,

Thank you so much for trusting me to be part of such a special trip for your family! ❤️ It really makes me happy to know that you enjoyed your time in the Galápagos and created so many beautiful memories together. Planning this journey with you was a pleasure, and knowing that the little details and experiences made your trip even more special makes it all worthwhile.

I especially loved reading that you hope to return when your son is old enough to snorkel. The Galápagos has such a magical way of bringing us closer to nature, and I can only imagine how wonderful it will be to see him discover that incredible world for the first time. When that moment comes, I would be absolutely delighted to help you create another unforgettable adventure together!

Thank you again for your kind words and for allowing me to be a small part of your family's story. I hope the Galápagos welcomes you back soon!

Warm hugs from Ecuador,
Majo

Delightful Week in Portugal
Portugal | Oct 8 - Oct 15, 2026

D
Dave G.
Seattle, WA | Reviewed on Oct 22, 2026
We spent a truly memorable week recently in Portugal. Portugal is a country that we have wanted to visit for quite some time ever since we were unable to do so on a trip we made to Spain approximately 10 years ago. The 10 year wait was rewarded because Portugal is a beautiful country with amazing scenery and very friendly people. Perhaps the highlight of our trip which involved stops in Porto, Lisbon and the Douro Valley was the time we spent at the port winery and surrounding area in the... Read more

We spent a truly memorable week recently in Portugal. Portugal is a country that we have wanted to visit for quite some time ever since we were unable to do so on a trip we made to Spain approximately 10 years ago. The 10 year wait was rewarded because Portugal is a beautiful country with amazing scenery and very friendly people. Perhaps the highlight of our trip which involved stops in Porto, Lisbon and the Douro Valley was the time we spent at the port winery and surrounding area in the Douro Valley. This part of Portugal reminded me of Tuscany in Italy with its beautifully landscape and terraced vineyards in a micro climate that is truly unique on the Earth. Our trip organizer João was amazing in his desire and ability to craft many activities and tours that we enjoyed immensely. Our driver Eduardo was full of good and useful information about his beloved country and made our time traveling around Portugal, enjoyable and informative. The lunch that we had at the Quinta de Pacheca winery was truly a highlight, and the 20 year old Port wine that we were served was exceptional. All in all, this was a trip that we thoroughly enjoyed and appreciated the efforts that so wow and Kim Kim went to make it the success that it was.

Local specialist: João Branco

6 Days in Kenya - learning the culture on safari
Kenya | Oct 10 - Oct 15, 2026

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 22, 2026
I had a fabulous 6 day road trip in Kenya, starting in Nairobi and traveling to Lake Nukuru and the Maasai Mara with a friend and our guide Dan. Lake Nukuru was absolutely beautiful - so many areas and scenes we saw looked like something right out of Lion King - zebras with giraffes, water buffaloes and impalas all together. We even saw flamingoes! On our way to the Maasai Mara we stopped and spent an overnight at a Maasai Cultural camp called Maji Moto. Hosted by a Maasai... Read more

I had a fabulous 6 day road trip in Kenya, starting in Nairobi and traveling to Lake Nukuru and the Maasai Mara with a friend and our guide Dan. Lake Nukuru was absolutely beautiful - so many areas and scenes we saw looked like something right out of Lion King - zebras with giraffes, water buffaloes and impalas all together. We even saw flamingoes! On our way to the Maasai Mara we stopped and spent an overnight at a Maasai Cultural camp called Maji Moto. Hosted by a Maasai warrior (Stanley) , we got a rich immersion in the Maasai cuture, including their schools, their homes, and learning about their guiding philosophies, which really helped us also appreciate the Mara once we arrived at the park. The balloon safari was also amazing - it really gave you a sense for how vast the savannah really is.

Hotel Reviews
Acacia Tree Lodge

We arrived very late and the night manager had a hot meal waiting for us. The room was well stocked and the shower was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Sopa Lodge

The Lodge is in the national park and the views are absolutely amazing. The food is served buffet style, there is a wide variety and very tasty. My friend celebrated her birthday during our stay and they celebrated her with a beautiful cake and a birthday song. It was great!

Authenticity & Character
The views of the park, the rooms
Location
In the national park - amazing views of the lake
Staff
Huangalu, who checked us in was wonderful.
Cleanliness & Comfort
One thing to perhaps add - consider included ample access to water as part of the base package.
Maji Moto Maasai Cultural Camp
Maji Moto

Maji Moto was a highlight of my trip in Kenya. The Camp itself was lovely - modern amenities in the bush, including coffee for our early morning and a beautiful bathroom that was open to the stars.

Authenticity & Character
A modern twist on the traditional Maasai home
Location
Located on a conservation land, it connects to Maasai land
Staff
Our host, Stanley was incredible, along with 5-10 additional Maasai that we interacted with
Cleanliness & Comfort
Royal Zebra River Safari Lodge.
Narok County

The Royal Zebra River Safari Lodge was the perfect place to wind up a 3 week trip in Africa. The staff were all incredibly friendly, and the food was wonderful. Our room was spacious and welcoming, giving us room to relax and rest up before starting our trek home. The complementary massages were also amazing.

Authenticity & Character
very easy to relax
Location
Located across from the Maasai Mara National park - you can view animals from your room
Staff
Everyone was attentive, friendly and curious
Cleanliness & Comfort
Activity Reviews
Balloon safari in  Masai Mara
Balloon safari in Masai Mara
Masai Mara

This balloon ride was magical - the captain was very knowledgeable and communicated everything clearly, starting with the safety brief, sharing insights of the Mara as we were in the air, and also ensuring that our group was taken care of at the breakfast after the flight. The balloon ride itself was really cool - gave us a totally different view of the Mara after being on jeep game drives for a day and a half prior. The breakfast was also lovely - we watched Zebras migrating back to the Serengeti as a backdrop to our meal.

Quality of Experience
Guides, Drivers and Staff
Rodrigo (our captain) was incredibley knowledgeable.
Transport
Iltalala Community Visit & overnight
Iltalala Community Visit & overnight
Maji Moto

The illtalala Community visit was incredible and a highlight of our time in Kenya. Our host, Stanley (a Maasai warrior), along with several more warriors welcomed us with a traditional greeting and song and presented us with our very own Shuka (a traditional wrap worn by the Maasai). We had a wonderful lunch in the bush and then visited the local school, learning about the progress the children are making and opportunities to continue strengthening their opportunities. We also visitied a Maasai homestead, learning how they live and support their families, as well as how the Maasai Tribe functions. We ended the day with a Nature Walk and dinner in the bush, meeting many Maasai along the way. It was a wonderful experience and gave me an opportunity to quickly immerse in the elements that are the Maasai people

Quality of Experience
Everything about our visit was authentic, not staged.
Guides, Drivers and Staff
our host, Stanley was wonderful - he answered any question we had and loves his tribe.
Transport
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Oct 22, 2026

Hello Noelle

Thank you again for all the feedback you shared with me. I am so grateful to you and Margarita for taking the time to have the call with me and for being so open in discussing every aspect of your trip. It will certainly help me improve my services, and I learned so much from hearing about your experiences.

You are indeed two very special ladies, and I really would have loved the opportunity to meet you in person.

Perhaps one day we can plan another trip to Africa together. I would absolutely love that! ❤️

Warm greetings
Anna-marié

Ecuador, One of the most beautiful places in the world!
Ecuador | Oct 9 - Oct 15, 2026

Denise
Denise C.
Clinton, Clinton Township, MI, USA | Reviewed on Oct 22, 2026
I must say that Ecuador has been one of my most memorable experiences in my travels. Kimkim taylored the trip in such a way that it exceeded my expectations. In working with Ariel on the specifics of my desire have cultural experiences was the beginning of my amazing journey. My tour guide Jeannin made it the most safe and enlightening glimpse of Ecuador. I am physically challenged and did my 1st solo trip with KimKim. The country was breathtaking, the indigenous communities in Quito, San... Read more

I must say that Ecuador has been one of my most memorable experiences in my travels. Kimkim taylored the trip in such a way that it exceeded my expectations. In working with Ariel on the specifics of my desire have cultural experiences was the beginning of my amazing journey. My tour guide Jeannin made it the most safe and enlightening glimpse of Ecuador. I am physically challenged and did my 1st solo trip with KimKim. The country was breathtaking, the indigenous communities in Quito, San Antonio, Otavalo, Cuenca and their free expression of their artistic expressions through murals, music, hat making, wood carving, weaving traditions of wool and alpaca created masterpieces were just a few of my awesome experiences. As an African American, it was important for me spending a day of having lunch with a successful Afro Ecuadorian female artist and goat farmer from the Afro Ecuadorian community in Mascarilla. I learned how they live as African descendants in the area using the fruit of the land, goats farming and artistic creativity to create carve out a living in the middle of the mountains. I went to Mindi, the mountains in the clouds, and I fed hummingbirds and butterflies! I learn about the Amazon! Kimkim heard my heart and delivered a safe and unforgettably rich week in Ecuador from the moment I landed until my departure. Jeannin, thank you! I will be back. Ecuador- One of the most beautiful places in the world!

Hotel Reviews
Ikala Quito Hotel
Quito

This hotel was so very clean, warm, cozy and hospitable in every way. From the security to the front desk. I loved my time in this place tucked away in the city of Quito.

Authenticity & Character
The decor is very authentic and each room has its own personality.
Location
It’s in the heart of the city. You have access to the city amenities and there is a fantastic restaurant right next door!
Staff
The staff are very accommodating and thoughtful in servicing your needs without you having to ask for assistance. As a physically challenged person, I appreciated that more than anything.
Cleanliness & Comfort
Very clean and cozy room and sitting areas!
Hotel Otavalo
Otavalo

This hotel is stunning!!!! The hidden paradise in plan view is how I can best describe it. The wall art and statue pieces along with interesting relics will have you awestruck if you love art and museums. The music and onsite very exquisite atmosphere along with the hotel restaurant will leave you feeling the taste of luxury intended.

Authenticity & Character
From the service to the architectural design inside out, this hotel has character and is indeed very authentic. It’s like a hidden treasure tucked away in a vibrant community with tons of personality!
Location
I have never experienced something like this before and I travel luxury on vacation. This place is an experience!
Staff
The staff is amazing from the front desk to the restaurant waiters. Everyone is committed to giving guests a superb experience.
Cleanliness & Comfort
The place is immaculate!
Activity Reviews
Visit an Indigenous Comunity and a Traditional Botanical Garden
Visit an Indigenous Comunity and a Traditional Botanical Garden
Ecuador

I learned so very much and loved the tour! She was wonderful and well informed. John was great also assisting Jeanin who was also well informed on botanical garden items introduced.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Cultural Afro Mascarilla
Tour Cultural Afro Mascarilla
Ecuador
Quality of Experience
Food
Oatmeal soup! Never experienced that before. I loved sitting in Betty’s kitchen eating what she prepared for us. It was an honor.
Guides, Drivers and Staff
Transport
Quito City Tour
Quito City Tour
Ecuador
Quality of Experience
The huge statue of Mary with wings stood out to me and the Spanish’s reasoning for creating the statue in that location at that magnitude overlooking the 4 corners of Quito.
Guides, Drivers and Staff
Leaning was well informed and taught me a great deal about Equador, it’s history and the driving factors behind the eye witness of its beauty and progress.
Transport
Jeanin was great company and ever teaching about what was before me.
Local specialist: Ariel Chasi
Ariel
Ariel Chasi
Local specialist in Quito | Replied on Oct 22, 2026

Dear Denise,

Thank you so much for sharing your experience. It was a pleasure working with you to create a trip around the cultural experiences that mattered most to you. I'm especially happy to know you felt safe and supported throughout your first solo trip and that you were able to connect so deeply with Ecuador's people, traditions, and landscapes.

I'll be sure to share your kind words with Jeannin, too. We'd love to welcome you back whenever you're ready to discover more of this beautiful country!

Warmly,
Ariel

The Beauty of Zambia
Zambia | Sep 29 - Oct 10, 2026

Noelle
Noelle F.
Chicago, IL | Reviewed on Oct 22, 2026
What an amazing way to experience Africa! I spent 2 weeks with my daughter, niece and friend in Zambia traveling between 4 different Green Safari properties in Kafue, South Luangwa, Lower Zambezi & Livingstone and had a wonderful time in each - game drives, sundowners and special touches that celebrated the uniqueness of each location: Ile Safari Lodge set the tone with a tremendous staff that made us feel right at home & we were very sad to leave. Our guide, Allie was phenomenal - ... Read more

What an amazing way to experience Africa! I spent 2 weeks with my daughter, niece and friend in Zambia traveling between 4 different Green Safari properties in Kafue, South Luangwa, Lower Zambezi & Livingstone and had a wonderful time in each - game drives, sundowners and special touches that celebrated the uniqueness of each location: Ile Safari Lodge set the tone with a tremendous staff that made us feel right at home & we were very sad to leave. Our guide, Allie was phenomenal - knowledgeable, funny and so personable. - soo many animals, and great night drives. Shawa Bush Camp welcomed us with a song & kept celebrating for our entire visit, including an amazing dinner of local food/singing. Sebastian got us up close and personal to lions, giraffes and so many Ellies! Walking safari was incredible. Potato Bush Camp was incredibly beautiful, and their events celebrating the river & the bush were top notch. Finishing up at Tongabezi was a wonderful way to end our adventure - Koffi helped us see Victoria Falls from all vantage points (Zimbabwe, zambia, and Devils Pool), some White Rhinos, and do a bit of shopping all in one day and still have some time to relax and enjoy the beautiful property.

Hotel Reviews
Ila Safari Lodge
Kafue

Ila was my favorite lodge on this trip. The entire staff made us feel welcome and looked after from the moment we stepped off the plane. Located right on the Kafue River, the Lodge is integrated into the landscape and allows you to experience the bush intimately: From waking to Hippos "singing", to sighting an elephant or bushback near our cabin, I was at ease the entire visit. The staff was tremendous - always anticipating any need we may have, and genuienlty curious about getting to know us and sharing themselves as well. The chef was tremendous!

Authenticity & Character
Fit in with the environment, including a fabulous infinity pool and awesome food.
Location
On the river, lots of wildlife nearby
Staff
Every person took the time to meet us and ask how we were doing. They were kind and helpful. I was sad to leave them.
Cleanliness & Comfort
Shawa Luangwa Camp
Lusaka

Shawa Luangwa Camp delivered the most amazing hospitality on our trip, starting with the staff greeting us with a celebratory song. The manager, Kufa was incredible - friendly, caring and aware of the little details that made our stay wonderful. Our valet, Amos was also wonderful - he always had a smile on his face and very quickly got to know us. The rooms have an amazing view, and we loved the "easy breeze" cooling that provided a comfortable nights sleep on the hotter days of our visit. They also hosted a communal dinner that shared the local food and customs with us one night and it was great.

Authenticity & Character
The level of hospitality provided and felt here was top notch.
Location
Located right on the river, so many animals to see & hear
Staff
Friendly, personable and genuinely engaged - they all clearly love what they do and show up as a family.
Cleanliness & Comfort
Potato Bush Camp
Lower Zambezi

Potato Bush has an absolutely beautiful setting to leverage - located on a small channel off the Lower Zambezi River, we had breakfast every morning with Hippos waking up right in front of us and Elephants crossing the river to snack on grasses at a nearby island. Game drives took on a different "tone" here - celebrating the river a bit more with boat cruises. The water lunch (lunch on a sandbar) was out of this world, as was the bush dinner.

Authenticity & Character
Built right on the river, you get to experience all of the wildlife around you
Location
Lower Zambezi is breathtaking - the prettiest location we stayed
Staff
The Chef was very personable - one member of our party was having stomach issues and he made her food that settled her stomach and kept checking in on her.
Cleanliness & Comfort
Tongabezi Lodge
Livingstone

Tongabezi Lodge was a wonderful way to end our 12 day trip in Zambia, partifularly after spending 9 days in the bush. This is really a resort, and the amenities are top notch - we even splurged on airconditioning. The food was fantastic and the houses we stayed in were luxurious - several of us took a bath out on the very private veranda, while others enjoyed the plunge pool. We stayed 2 nights, but honestly I could've stayed on more day and just hung out at the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Morning and Afternoon Game Drives in South Luangwa National Park
Morning and Afternoon Game Drives in South Luangwa National Park
South Luangwa National Park

The Game Drives in South Luangwa were incredible. Over the 2 days, we saw sooo many hippos, elephants, giraffes, water buffalo, lions, wild dogs and so much more. Our guide, Sebastian knew the park incredibly well and got us up close and personal with a pride of lions (spectacular), as well as a tower of giraffes.

Quality of Experience
Guides, Drivers and Staff
Sebastian clearly knew the park well and cued in quickly that we preferred to be a bit more remote when on a drive.
Transport
Electric jeeps let us get very close to many animals without disturbing them
Guided Walks in South Luangwa National Park
Guided Walks in South Luangwa National Park
South Luangwa National Park

The walking safari was a highlight for South Luangwa. Our Ranger, Nyundo, was amazing - we learned a lot about the local landscape, but also about the role the Park Rangers play in preventing poaching and contributing to the conservation of the parks and their animals. After being on multiple game drives in the jeep, seeing the park from the ground gave a totally different perspective - we got close to giraffes snacking on a nearby tree and saw a large herd of elephants cross the river for the night.

Quality of Experience
Guides, Drivers and Staff
Nyongo, the ranger added another dimension to the drive. Sebastian, our guide was very knowledgeable.
Transport
A day in Kafue with Two Safari Activities
A day in Kafue with Two Safari Activities
Kafue

Our guide, Allie was tremendous - over the 2 1/2 days we spent in Kafue, we saw over 20 different types of animals, including two leopards, a civet, a Serval, and a pride of 17 lions. We also got up close and personal with several elephants and saw over 25+ different types of birds. We quickly shifted into watching the animals behaviors as well, with the highlight being watching a pride of lions on a kill for at least 30 minutes.

Quality of Experience
Guides, Drivers and Staff
Allie was an amazing tracker & guide - his ability to spot animals, particularly at night was tremendous.
Transport
Morning and Afternoon Safari Activity
Morning and Afternoon Safari Activity
Lower Zambezi National Park

Highlight of Lower Zambezi was the Water Lunch. The set up was incredible - full tent and tables on a sand bar. We had the good fortune to witness 2 elephants cross the river to a nearby island and then walk right behind us while we were eating. It was very special.

Quality of Experience
Guides, Drivers and Staff
Transport
A day at Tongabezi Lodge
A day at Tongabezi Lodge
Livingstone

As we only had one full day at Tonabezi, we had a list of things we wanted to do and our guide Koffi helped us accomplish all of them. We started out seeing Victoria Falls from the Zambezi side, then headed to Devlls Pool, which was a highlight of the trip for me and my group. The staff at Livingstone Island was top notch - all four of us swam out to the pool, even though originally only 2 of us wanted to go. It was fabulous. We followed up with a trip to view White Rhino and also the Zambia side of Victoria Falls and then some local shopping for fabrics. Every step of the day was smooth and unhurried. We got back to the lodge with plenty of time to enjoy our houses and relax before dinner.

Quality of Experience
Fit many things in one day without feeling rushed
Guides, Drivers and Staff
Koffi never made us feel rushed.
Transport
Loved the airconditioned van
Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Oct 23, 2026

Hello Noelle

Thank you so much for taking the time to share your feedback and for writing such a lovely review.

I am so happy to hear that you had such a wonderful trip to Zambia. It was an absolute pleasure helping you plan the trip, and I really enjoyed getting to know you along the way.

I’m excited to see where your next travels take you! 😊

Warm greetings
Anna-marié

An Amazing Trip to a Fascinating Country
Morocco | Sep 24 - Oct 8, 2026

D
Dave G.
Seattle, WA | Reviewed on Oct 22, 2026
As this was our first trip with Kimkim we were not sure what to expect in terms of service and quality of experiences and accommodations. After completing our two-week trip to Morocco though, we were in large part exceptionally pleased with the entire trip experience, although a couple of the accommodations might have been less than advertised. However, this was Africa, so our expectations were mostly commensurate with our locale. From the very beginning of the planning and all through the... Read more

As this was our first trip with Kimkim we were not sure what to expect in terms of service and quality of experiences and accommodations. After completing our two-week trip to Morocco though, we were in large part exceptionally pleased with the entire trip experience, although a couple of the accommodations might have been less than advertised. However, this was Africa, so our expectations were mostly commensurate with our locale. From the very beginning of the planning and all through the time we were in-country, our local specialist Majid was always available and checked in with us almost every day to make sure we were enjoying our trip and to offer advice and assistance whenever needed. We made a few on-the-spot changes to our schedule, and he was always accommodating. While we actually never met with Majid in-person, we spent considerable time every day with our driver Yosef. As it turned out, Yosef was probably the most impressive aspect of the entire trip insofar as he made everything run seamless, all the while being a perfect host, ambassador and overall delightful! He truly made us feel as though we were long-time friends, and his warmth and hospitality shone through as bright as the Saharan desert sun! We give him 6 stars for his effort and strongly recommend you request him if you have the opportunity.
We did have one problem that arose regarding a hike Kimkim arranged in Dades that was labelled an "easy" walk. It was anything but, with treacherous rocky and slippery terrain at every step. One of us suffered a serious fall and incurred an unfortunate injury as a result. The lesson here was to be more informed about such outings, and also for Kimkim to be more accurate about the level of a walk they arrange for their senior citizen customers. Aside from this unfortunate accident though, the rest of the trip was fantastic, and we will not hesitate in using Kimkim for our future travels.

Local specialist: Majid Mrabti

Wonderful trip to Italy!
Italy | Oct 3 - Oct 17, 2026

E
Emily T.
Los Angeles, CA | Reviewed on Oct 22, 2026
We had a great experiencing planning this trip to Italy and felt really grateful for Eric, our specialist, and the rest of the kimkim team, for their expertise and their willingness to really tailor the itinerary to us. We were able to make a few adaptations until we found the right schedule for us. The team was super responsive both during the planning period and during the trip itself. All of the hotels were incredible with fantastic locations. We loved the view of the Mediterranean from... Read more

We had a great experiencing planning this trip to Italy and felt really grateful for Eric, our specialist, and the rest of the kimkim team, for their expertise and their willingness to really tailor the itinerary to us. We were able to make a few adaptations until we found the right schedule for us. The team was super responsive both during the planning period and during the trip itself. All of the hotels were incredible with fantastic locations. We loved the view of the Mediterranean from our hotel in Sorrento and cool history of Rome hotel. There was excellent customer service at all three hotels (our Florence hotel was incredibly helpful when my luggage took a couple of days to arrive!). The activities were generally great. We especially loved the "culinary walk" in Florence, the Vatican Tour in Rome, and the boat tour of the Amalfi Coast. Most guides were excellent-- funny, knowledgeable, and enthusiastic. We overbooked our activities slightly and would have (in retrospect) cut the golf cart tour in Rome and the culture tour in Sorrento-- neither were bad, but were our least favorites.

Local specialist: Erica Gerakos

We had a varied and busy 10 days. Our favor...
Japan | Sep 17 - Sep 27, 2026

Camille
Camille V.
Seattle, WA | Reviewed on Oct 22, 2026
We had a varied and busy 10 days. Our favorite hotel was the Ace hotel in Kyoto. We loved the Sumo wrestling academy, a highlight was dinner and spending the evening with the Maiko in Kyoto, and feeding the deer in Nara. I would recommend the “Happy Cow” app to find vegetarian restaurants. We had good guides although I feel we scheduled too many excursions and had more time driving than ideal. One guide Yasuko Nagai was really a gem. She was so knowledgeable and flexible about our... Read more

We had a varied and busy 10 days. Our favorite hotel was the Ace hotel in Kyoto. We loved the Sumo wrestling academy, a highlight was dinner and spending the evening with the Maiko in Kyoto, and feeding the deer in Nara. I would recommend the “Happy Cow” app to find vegetarian restaurants. We had good guides although I feel we scheduled too many excursions and had more time driving than ideal. One guide Yasuko Nagai was really a gem. She was so knowledgeable and flexible about our itinerary. I like the personalized approach that we get with KimKim. Thank you for your service Ada. The had a great trip.

Hotel Reviews
Gora Kansuiro
Hakone

It has a strong cigarette smell. Beautiful setting in the rain.

Location
Centara Grand Hotel Osaka
Osaka

Not an excellent breakfast.

Authenticity & Character
Breakfast was greasy and didn’t have enough fruit
Location
Staff
Cleanliness & Comfort
Hotel Ace Kyoto
kyoto

So fun, dog friendly and great Italian restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Oct 22, 2026
Hi Camille, Thank you so much for sharing these lovely highlights from your trip! I’m thrilled you loved the Ace Hotel Kyoto, the sumo academy, your special evening with the Maiko, and the deer in Nara. I’ll make a note about Yasuko — it’s wonderful to hear she was such a fantastic guide. I also really appreciate your honest feedback about having too many excursions and extra driving time and hotels, this will help me craft better-paced itineraries for future trips. And thanks for the tip... Read more

Hi Camille,

Thank you so much for sharing these lovely highlights from your trip! I’m thrilled you loved the Ace Hotel Kyoto, the sumo academy, your special evening with the Maiko, and the deer in Nara. I’ll make a note about Yasuko — it’s wonderful to hear she was such a fantastic guide.

I also really appreciate your honest feedback about having too many excursions and extra driving time and hotels, this will help me craft better-paced itineraries for future trips. And thanks for the tip on the Happy Cow app!

It was a pleasure working with you through KimKim. Hope you get lots of time to relax after your busy 10 days! Hope we can help you another adventure in the near future.

Take care and all best,
Ada

A Relaxed Journey through Ireland
Ireland | Oct 1 - Oct 9, 2026

Greg
Greg P.
Dallas, TX | Reviewed on Oct 22, 2026
Overall the trip was wonderful. The cities that were selected for our journey through Ireland by Aleksandra were a diverse mix of Irish old and new. Dublin, Waterford, Cork, and Galway were incredible. The history of the Viking conquest and settlements, the ancient castles that we visited, the uniqueness of each city was unforgettable. The guides in each city were genuine and so open to explain whatever we asked.
Our accommodations in each city were right where we had asked then to be,...
Read more

Overall the trip was wonderful. The cities that were selected for our journey through Ireland by Aleksandra were a diverse mix of Irish old and new. Dublin, Waterford, Cork, and Galway were incredible. The history of the Viking conquest and settlements, the ancient castles that we visited, the uniqueness of each city was unforgettable. The guides in each city were genuine and so open to explain whatever we asked.
Our accommodations in each city were right where we had asked then to be, near or in the central part of town. They are different from American hotels but the were comfortable and provided what we needed. Overall, the hotel breakfasts were good, especially at the Dooley in Waterford.
Tha transportation that was provided was good. Most drivers were in contact with us the day before and got us to our destinations on time.
Overall a great first overseas trop for us. The only negative I have and it's a small but important one is that when there is a need for us to make our own transport to a location that was booked for us, that it be stated in the itinerary not left as a surprise.
Thanks again for the experience and we will be using your services again.

Local specialist: Aleksandra Sheb

Liam,, of Kimkim was outstanding!
Scotland | Oct 5 - Oct 18, 2026

T
Thomas H.
Ashburn, VA | Reviewed on Oct 22, 2026
Liam,, of Kimkim was outstanding-always got back to us immediately answering all our questions.
The support team also came thru when Liam wasn't available. When there was a deleted excursion or a change to our rental car the credit was done immediately without any needed paperwork or stall tactics.
Tables Guest House in Skye was our favorite on our 14 day trip.
Read more

Liam,, of Kimkim was outstanding-always got back to us immediately answering all our questions.
The support team also came thru when Liam wasn't available. When there was a deleted excursion or a change to our rental car the credit was done immediately without any needed paperwork or stall tactics.
Tables Guest House in Skye was our favorite on our 14 day trip.

Hotel Reviews
Raasay House
Raasay

Getting close to ending the season and you could feel it in less food selection and employees ready to go home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Tables Guest House
Dunvegan

Owners, Stuart & Janet were great hosts-favorite place in our 2 week trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No 26 by the Sea
Oban

Big Room Honesty bar Great location overlooking harbor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harbour View B&B
Tobermory

Pon, manager was terrible as she forgot her job was to help us rather than us accommodate her. Breakfast had to be at 8:00 and when we asked for earlier one to catch our ferry she refused...wouldn't even provide us orange juice! So we paid for a breakfast we never got! B&B relying solely on it's excellent location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
mold on ceiling in shower
Activity Reviews
The Magical Island of Raasay
The Magical Island of Raasay
Scotland
Quality of Experience
Guides, Drivers and Staff
Wildlife Adventures with Sealife mull from Tobermory
Wildlife Adventures with Sealife mull from Tobermory
Isle of Mull
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liam McGirr

Portugal October 2026!
Portugal | Oct 13 - Oct 21, 2026

Margie
Margie B.
Canada | Reviewed on Oct 22, 2026
What an absolutely wonderful trip! All thru the planning stage to the very last day...we had excellent care from Pedro and his team! The choice of itinerary...to the hotels chosen for us were exceptional!
The schedule of events was well planned out and gave us a diverse agenda to truly enjoy what Portugal has to offer. The personalized service with private transfers and drivers made every step of the journey stress free and enjoyable (especially Pepe!)
The local tour guides were also very...
Read more

What an absolutely wonderful trip! All thru the planning stage to the very last day...we had excellent care from Pedro and his team! The choice of itinerary...to the hotels chosen for us were exceptional!
The schedule of events was well planned out and gave us a diverse agenda to truly enjoy what Portugal has to offer. The personalized service with private transfers and drivers made every step of the journey stress free and enjoyable (especially Pepe!)
The local tour guides were also very knowledgeable and gave us an in-depth history of each town we explored.
We loved our cooking class (Pastel de Nata), our gastronomic tour and the art of tile making workshop.
Although it's hard to pinpoint what our favorite experience was...the Douro Valley for us was a highlight for sure! The vineyards throughout the valley were outstanding and the lunch at the vineyard was very delicious!

Kudos to Pedro and his team for providing a very memorable trip for us! We will definitely be recommending KimKim to friends/family!

Ian & Margie Burman

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 22, 2026

Dear Ian & Margie,
Thank you so much for your beautiful words!
It was a real pleasure planning your Portugal adventure, and I’m thrilled you loved the experiences, especially the Douro Valley! I’ll be sure to share your kind words with everyone involved.
We hope to welcome you back to Portugal for another unforgettable adventure in the future.
Your friend in Portugal - Pedro

Exceptional Service, Seamless Coordination, and Unforgettable Memories!
Galapagos Islands | Oct 14 - Oct 20, 2026

Greg
Greg N.
Chicago, IL | Reviewed on Oct 22, 2026
We couldn't have been happier with the travel plans laid out by Maria Belen and supported by Ana Maria. Every aspect of our journey was expertly handled, allowing us to fully immerse ourselves in our vacation without any logistics stress. • Seamless Execution: The accommodations selected for us were absolutely excellent. Behind the scenes, the coordination was completely seamless—our guides always met us right on time, and every single transfer went perfectly. • Enriching Experiences: Our... Read more

We couldn't have been happier with the travel plans laid out by Maria Belen and supported by Ana Maria. Every aspect of our journey was expertly handled, allowing us to fully immerse ourselves in our vacation without any logistics stress.

• Seamless Execution: The accommodations selected for us were absolutely excellent. Behind the scenes, the coordination was completely seamless—our guides always met us right on time, and every single transfer went perfectly.

• Enriching Experiences: Our guided tour of Quito was a massive highlight. It was incredibly interesting and educational, giving us a deep appreciation for the vibrant culture and the fascinating historical transformation of Ecuador.

• Phenomenal Support: What truly blew us away was their responsiveness. When we had an urgent request to arrange an air taxi transfer service, Maria Belen and Ana Maria jumped right on it and handled the logistics flawlessly.

💡 A Quick Tip for Fellow Travelers:
While completely out of KimKim's control—as Mother Nature always has the final say—the public speedboat and taxi transfers between the islands can be VERY choppy and a highly unpleasant experience if you are prone to motion sickness. We highly suggest considering the airplane taxi transfers instead. Not only is it a smoother ride, but it also provides a stunning, unique aerial perspective of the islands' geological makeup!

Overall, we cannot say enough how much we enjoyed this experience and appreciated their expert guidance. We highly recommend their services to anyone looking for a perfectly tailored, stress-free adventure!

Hotel Reviews
Go Quito Hotel
Quito

Very nice accommodation and location. The breakfast was very good and ranged from local Ecuadorian cuisine as well as as what is commonly considered 'Continental Breakfast' options for tourist who may shy away from local food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Isla Hotel
Puerto Ayora

Very nice accommodation and location near Ave. Charles Darwin, which is the primary road for very good restaurants, shopping, etc. The breakfast was very good and ranged from local Ecuadorian cuisine as well as as what is commonly considered 'Continental Breakfast' options for tourist who may shy away from local food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casita de la Playa
Puerto Villamil

Nice accommodation and located oceanside, which was great! The breakfast was good, albeit a smaller selection, of local Ecuadorian cuisine and what is commonly considered 'Continental Breakfast' options for tourist who may shy away from local food. Just FYI for travelers, is that Puerto Villamil is definitely a smaller, less developed town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: María Belén Villacrés
María Belén
María Belén Villacrés
Local specialist in Quito | Replied on Oct 22, 2026
Hi Greg, Thank you so much for your kind words! It truly means a lot to me to read your review. It was a real pleasure for Ana Maria and me to help you plan your trip and be part of your Ecuador and Galapagos adventure. I'm so happy to know you could relax and enjoy your time without worrying about the logistics. And thank you for sharing your tip about the speedboat transfers! Your feedback is really valuable, and I appreciate you pointing out that traveling between the islands by air can... Read more

Hi Greg,

Thank you so much for your kind words! It truly means a lot to me to read your review. It was a real pleasure for Ana Maria and me to help you plan your trip and be part of your Ecuador and Galapagos adventure. I'm so happy to know you could relax and enjoy your time without worrying about the logistics.

And thank you for sharing your tip about the speedboat transfers! Your feedback is really valuable, and I appreciate you pointing out that traveling between the islands by air can be a more comfortable alternative, especially for those prone to seasickness.

Thank you again for your trust and for taking the time to share your experience. It was a pleasure assisting you, and I hope you'll look back on your time in Ecuador with many wonderful memories!

Warmly,
María Belén

We loved our trip to Switzerland! The country...
Switzerland | Sep 15 - Sep 24, 2026

Christina
Christina G.
Boone, NC | Reviewed on Oct 22, 2026
We loved our trip to Switzerland! The country is beautiful and the people are very welcoming. We visited Lucerne, Grindlewald, Zermatt, Zurich and Interlaken. Our travel was completely by public transportation, trains, boats and busses. The Swiss Travel Pass worked perfectly! We loved not having to stress about making a train at a certain time. My KimKim app worked perfectly also. We had every detail of our trip right at our fingertips and could send messages to our KimKim representative if... Read more

We loved our trip to Switzerland! The country is beautiful and the people are very welcoming. We visited Lucerne, Grindlewald, Zermatt, Zurich and Interlaken. Our travel was completely by public transportation, trains, boats and busses. The Swiss Travel Pass worked perfectly! We loved not having to stress about making a train at a certain time. My KimKim app worked perfectly also. We had every detail of our trip right at our fingertips and could send messages to our KimKim representative if we ran into a snag. Mathilde, our KimKim rep was a wonderful help in planning a perfect dream trip! Thank you Mathilde. One of our favorite things during the trip was the E-bike ride!! So fun and absolutely beautiful. Our guide, George from Czechoslovakia, was GREAT! This is our second KimKim trip and were planning another one for next year.

Hotel Reviews
Ameron Luzern Hotel Flora
Luzern

Beautiful room. Very convenient to everything. Very walkable to most attractions and close the bridge.

Authenticity & Character
Felt like a vintage find!
Location
Close to the river and bridge
Staff
Only thing was the restaurant staff were not the best.
Cleanliness & Comfort
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

Beautiful location. Great view of the mountains from the large room. Loved the patio. It was really expensive tho, the restaurant was sooo expensive and not that good honestly. The fondue was not something I would redo.

Authenticity & Character
Location
Really close to the train station and has a beautiful view.
Staff
Cleanliness & Comfort
Nice bed, shower and patio
Hotel National
Zermatt

Beautiful historic hotel. The room was big and had nice furnishings. Really close to the amenities.

Authenticity & Character
Location
Staff
They accidentally damaged one of our luggage pieces and came forward about it. The actually paid us for a new one! Amazing manager staff. The bartender, from Portugal, was very good.
Cleanliness & Comfort
Hotel Glockenhof
Zürich

Weird room. Had a shower with glass walls that looked into the bedroom. Kinda like being on TV display for anyone in the bedroom or other parts of the room. The air conditioning did not work well. Nice to have coffee and tea available in the room. Had a nice area with a desk. It was quite a walk from the train station. We took a hotel van to the airport to avoid that walk again. We were not told the hotel "shuttle" would cost us $80, and were surprised to find that out at the airport by the driver who asked us to pay him.

Authenticity & Character
Location
Far walk from the train station. Nice for other things, like the lake and shopping/dining.
Staff
Pretty cold staff at the front desk.
Cleanliness & Comfort
It was clean and the bed was okay
Activity Reviews
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Absolutely loved this adventure. It was perfect. Beautiful, fun and engaging. Our guide, George, was perfect.

Quality of Experience
Food
The Swiss picnic was perfect. Fresh cheeses, sausage and tomatoes.
Guides, Drivers and Staff
George was very helpful, knowledgeable and fun.
Transport
Summer Kayak Tour Lake Brienz
Summer Kayak Tour Lake Brienz
Switzerland

This was a great tour! We really enjoyed the beautiful lake. The guides were fun and engaging. We were provided wetsuits to wear over our shorts. The water was COLD! It was September and perfect weather, but the water is fed from a glacier so.... At first I had no intention of getting in the water, but I am sooo glad I did. I mean, when are you giong to be able to do this again!

Quality of Experience
Guides, Drivers and Staff
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

This was a beautiful train ride. The train car was comfortable and we could see everything well. We were happy to have the priority boarding tickets as there were lots of people clamoring to get the best seats. The train stopped along the way so you could get off and check things out then continue.

Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland

This is a MUST HAVE! Worked perfectly. We were able to get on any train, bus or boat with this pass. We only had to show our pass a few times. We took trains in Italy and had to be on time for the train we paid for. Very stressful. This Swiss Pass allowed for you to take whatever train fit your schedule. So if you missed one train, simply wait for the next one. It was GREAT to have the pass in our KimKim app. So convenient and easy. The trains are very punctual. We had one train that needed to have some kind of repair and we had to change trains only one time.

Quality of Experience
Guides, Drivers and Staff
Transport
Fondue Gondola (To book in advance & to pay on-site)
Fondue Gondola (To book in advance & to pay on-site)
Switzerland

This was neat, but not a must-do. The little gondola was super cute and it was fun to be out there all by ourselves in the little thing. The fondue was just okay. Staff was slow to provide service.

Quality of Experience
Guides, Drivers and Staff
Transport
Matterhorn Glacier Paradise (Round-trip Tickets)
Matterhorn Glacier Paradise (Round-trip Tickets)
Zermatt

Wow! What a view and to be INSIDE a glacier was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Night Watchman Walk in Lucerne (private tour)
Night Watchman Walk in Lucerne (private tour)
Lucerne

Super fun experience. We loved being the only ones on the tour. The guide was great and very knowledgeable local.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde D.

Tracing family roots in Lorraine and Alsace
France | Oct 15 - Oct 21, 2026

Richard
Richard K.
Newark, NJ | Reviewed on Oct 22, 2026
Just completed a smooth 6-day journey across Lorraine planned with the help of Nathalie/kimkim, visiting small villages where our 19th-century family ancestors once lived. Hotels in Nancy, Zweibrücken and Strasbourg were well-chosen and reflected local histories rather than international hotel chain homogeneity. Local drivers Olivier and Pauline were charming, wonderfully knowledgeable and flexible, enabling our group of 6 travelers to stop, look and make unplanned visits to local museums... Read more

Just completed a smooth 6-day journey across Lorraine planned with the help of Nathalie/kimkim, visiting small villages where our 19th-century family ancestors once lived. Hotels in Nancy, Zweibrücken and Strasbourg were well-chosen and reflected local histories rather than international hotel chain homogeneity. Local drivers Olivier and Pauline were charming, wonderfully knowledgeable and flexible, enabling our group of 6 travelers to stop, look and make unplanned visits to local museums or sites as we discovered them in real time (cemeteries, farms tucked away on winding lanes, tiny glass-making museums). The two wine caves we visited along the Alsatian wine road were also great fun, enabling us to talk with the owners and wine-makers and not just hired staff. This trip allowed us to sample the countryside (rather than the large cities), an experience we could not have arranged on our own.

Hotel Review
Romantik Hotel Landschloss Fasanerie
Zweibrucken

Handsomely appointed hotel in a restored 18th-century baroque estate with gardens, pool and sauna and two splendid restaurants, one formal, one rustic, located several km from the center of Zweibrücken. Generously sized rooms, exquisite service.

Authenticity & Character
Location
In the countryside
Staff
Cleanliness & Comfort
Activity Reviews
Alsace wine route tour - from Strasbourg
Alsace wine route tour - from Strasbourg
Strasbourg

For me, the Alsatian Wine Tour was a delight. I knew very little about Alsatian wines, and left the area with a new appreciation of their variety. The hosts at our two vineyards were informative and eager to answer all our questions. Both afternoons were a highlight for our entire group, which ranged from wine snobs to those who know what they like but have little background in wine culture. We all learned from and loved this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
In the footsteps of our ancestors around Moselle (France) and Germany
In the footsteps of our ancestors around Moselle (France) and Germany
Zweibrücken

Great fun driving through the countryside, trying to find traces of ancestors who lived in these villages more than 200 years ago. First organized by Napoleon, the civil registration records for births, marriages and deaths, now scanned and available at websites of the regional archives, offered just enough breadcrumbs to follow our ancestors as they grew their families and struggled to make a living in 19th-century France. Talk to a genealogist to get started.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand

Working with Melanie to plan our trip was eff...
Italy | Oct 1 - Oct 10, 2026

Amy
Amy S.
Chicago, IL | Reviewed on Oct 22, 2026
Working with Melanie to plan our trip was effortless and all went smoothly. She was very accommodating when we requested changes prior to and during the trip. Our concierge, Lorenzo, was also very helpful during the trip and kept us informed by sending us a message every evening with the itinerary details for the next day. We always received timely responses when we had questions. Read more

Working with Melanie to plan our trip was effortless and all went smoothly. She was very accommodating when we requested changes prior to and during the trip. Our concierge, Lorenzo, was also very helpful during the trip and kept us informed by sending us a message every evening with the itinerary details for the next day. We always received timely responses when we had questions.

Hotel Reviews
Central Wellness Hotel Sorrento
Sorrento

This place was fantastic! Very clean. Awesome buffet breakfast.

Authenticity & Character
Beautiful modern rooms!
Location
Location is very good with a short walk to downtown amidst a lot of traffic and little sidewalk at times which is just due to the area.
Staff
Staff was very friendly and welcoming.
Cleanliness & Comfort
The room was spotless!
Dimore di Brando
Polignano a Mare

This is a very nice place to stay. The location was perfect and pretty much everything was within walking distance.

Authenticity & Character
Location
The location is perfect but a little difficult to find initially. The location of our room was different than the office. Travelers should know that they cannot be dropped off or picked up where this place is located as no vehicles can get to it so expect to haul your luggage a bit.
Staff
The staff was attentive and cordial.
Cleanliness & Comfort
There was mold/mildew in multiple places in the bathroom.
Local specialist: Melanie Rapuano

So fortunate to have found this travel compan...
Argentina | Sep 30 - Oct 13, 2026

Kirsten
Kirsten B.
Ashburn, VA | Reviewed on Oct 22, 2026
So fortunate to have found this travel company!! Handed off to “say hueque” regional experts for final plans and execution. Everything was so smooth, complete, and perfect. Every guide so hospitable and knowledgeable. Hiking Iguazú , cooking class and tastings at vineyards in Mendoza, bucket list Machu Picchu, culture immersion in Sacred valley and Lake Titicaca just to name a few all add up to one Epic adventure!!! Thanks so much for one of our favorite travels!! Read more

So fortunate to have found this travel company!! Handed off to “say hueque” regional experts for final plans and execution. Everything was so smooth, complete, and perfect. Every guide so hospitable and knowledgeable. Hiking Iguazú , cooking class and tastings at vineyards in Mendoza, bucket list Machu Picchu, culture immersion in Sacred valley and Lake Titicaca just to name a few all add up to one Epic adventure!!! Thanks so much for one of our favorite travels!!

Hotel Reviews
L'Hôtel Palermo
Buenos Aires

Great location, clean, hospitable staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Jardin De Iguazu
Puerto Iguazú
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Power goes out frequently so got a bit warm
La Masía Hotel Boutique
Chacras de Coria
Authenticity & Character
Location
Staff
The sweet lady who served us there was the BEST! So kind. Made me tea to take with me when I wasn’t feeling well.
Cleanliness & Comfort
Union Hotel Cusco
Cusco
Authenticity & Character
Loved Kiki the alpaca rescue who lives in the courtyard.
Location
Staff
The breakfast staff was especially hospitable. Great smiles, humor and service!!
Cleanliness & Comfort
Casa Andina Standard Puno
Puno

The only thing that wasn’t up to par was the restaurant. Service was majorly slow and the food one we got it was not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

Can’t even describe the power of the falls. Incredible experience!

Quality of Experience
Guides, Drivers and Staff
Bruno was excellent!
Transport
Full-Day Wineries
Full-Day Wineries
Chacras de Coria
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Cooking Class & Lunch at Lamadrid Winery (Lujan de Cuyo)
Full-Day Cooking Class & Lunch at Lamadrid Winery (Lujan de Cuyo)
Chacras de Coria
Quality of Experience
Food
Guides, Drivers and Staff
Leo and Julian were so much fun. Excelllent chef and teacher.
Transport
Full-Day Sacred Valley
Full-Day Sacred Valley
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day tour to Machu Picchu
Full-Day tour to Machu Picchu
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
So knowledgeable. Loves his heritage and it’s evident when he is guiding.
Transport
Full-Day Uros Islands & Taquile with Speed Boat, semi-private service with English-speaking guide
Full-Day Uros Islands & Taquile with Speed Boat, semi-private service with English-speaking guide
Puno
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day City Tour
Half-Day City Tour
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show & Dinner, shared service with private transfers at La Ventana
Tango Show & Dinner, shared service with private transfers at La Ventana
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Train Ticket: PeruRail Titicaca Train | Cusco – Puno
Train Ticket: PeruRail Titicaca Train | Cusco – Puno
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez
Micaela
Micaela Rodriguez
Local specialist in Argentina | Replied on Oct 22, 2026
Thank you for sharing your experience and for trusting Say Hueque with your trip! 💙 We are glad everything ran smoothly and that you were able to enjoy so many different sides of South America along the way. It is great to hear that our local teams made a difference throughout your journey. We work closely with people who know their destinations well, and we are happy that their knowledge and hospitality added to your experience. We really appreciate your feedback and are especially pleased... Read more

Thank you for sharing your experience and for trusting Say Hueque with your trip! 💙 We are glad everything ran smoothly and that you were able to enjoy so many different sides of South America along the way.

It is great to hear that our local teams made a difference throughout your journey. We work closely with people who know their destinations well, and we are happy that their knowledge and hospitality added to your experience.

We really appreciate your feedback and are especially pleased to know this trip ranks among your favorites. We hope to see you back in South America for another adventure someday! ✨

Best wishes,
Micaela & The Say Hueque Team

Portugal 2026
Portugal | Oct 13 - Oct 21, 2026

Sandy & John
Sandy & John T.
Kingston, ON, Canada | Reviewed on Oct 22, 2026
Kimkim you have pulled through again. We all enjoyed the Portugal trip. Right from the beginning, speaking with Pedro our trip was planned so well! Places, activities, workshops, hotels and travel and recommendations for restaurants and places to shop.
Pedro was professional knowledgable and very friendly, always there to answer our questions and directing me for the technology part of the trip.
Hotel selection was right on.
The drivers were friendly and professional and looked so nice in...
Read more

Kimkim you have pulled through again. We all enjoyed the Portugal trip. Right from the beginning, speaking with Pedro our trip was planned so well! Places, activities, workshops, hotels and travel and recommendations for restaurants and places to shop.
Pedro was professional knowledgable and very friendly, always there to answer our questions and directing me for the technology part of the trip.
Hotel selection was right on.
The drivers were friendly and professional and looked so nice in their suits. Pepe was one of the drivers we spent more time with and enjoyed his company and driving skills. Loved the comfortable Mercedes Benz vehicles perfect size.
All guides were friendly, professional, knowledgable and passionate.
A wonderful memorable trip, thank you Pedro❣️
Sandy & John
Sandy & John · 38 minutes ago
What a beautiful country. So much history and beautiful historical buildings! Thanks to Pedro for planning our wonderful well executed itinerary, I think you covered it all and well, from tours to workshops to lodging to transportation. We lucked out for warm sunny weather for the 9 days

Hotel Reviews
PortoBay Marquês
Lisbon

Very comfortable and situated in a walkable area to the downtown, to the stores and restaurants.

Authenticity & Character
Lovely and comfortable character
Location
Near by a walkable distance to the downtown. A lovely neighbourhood
Staff
Very friendly and helpful. Loved the bartender, also worked in the restaurant. Lots of knowledge suggestions for drinks.
Cleanliness & Comfort
Very clean
Condes de Azevedo Palace
Porto

A wonderful stay, enjoyed our apartments, lots of character. Loved the gardens. We had access to the garden from our room.

Authenticity & Character
An old palace converted into government building and into a hotel with apartments. Beautifully decorated and very comfortable.
Location
Not too far from the hub of the downtown and historical attractikns
Staff
Very friendly and helpful for restaurant recommendations and making reservations.
Cleanliness & Comfort
Chalet Ficalho
Cascais

A beautiful and historical bed and breakfast. A castle with 9 rooms., beautiful grounds, close by to the downtown of shops and restaurants.

Authenticity & Character
Amazing. Lots of character owned by a countess, her summer home. The granddaughters own and operate this lovely B&B. Delicious breakfast, freshly squeezed orange juice fresh fruit and home made coffee cake and loafs. Made to order eggs and bacon.
Location
A little walk to the water marina and downtown
Staff
The owner was lovely, staff for preparing breakfast and cleaning friendly.
Cleanliness & Comfort
Very clean, such a lovely historical place to stay.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 22, 2026
Dear Sandy & John,
Thank you so much for your incredibly kind words. It was truly a pleasure to help plan your journey through Portugal, and I am delighted to hear that you all had such a wonderful experience.
From the hotels and activities to the guides, drivers, restaurant recommendations, and every detail in between, our goal was to create a seamless and memorable trip, so knowing that these elements exceeded your expectations is incredibly rewarding.
I will be sure to share your...
Read more

Dear Sandy & John,
Thank you so much for your incredibly kind words. It was truly a pleasure to help plan your journey through Portugal, and I am delighted to hear that you all had such a wonderful experience.
From the hotels and activities to the guides, drivers, restaurant recommendations, and every detail in between, our goal was to create a seamless and memorable trip, so knowing that these elements exceeded your expectations is incredibly rewarding.
I will be sure to share your compliments with our drivers, as well as with all the guides involved. They are passionate professionals who take great pride in showcasing the very best of Portugal, and I know your feedback will mean a lot to them.
Thank you so much!
Your friend in Portugal - Pedro

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