Kimkim Trip Reviews

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(2,663 reviews)
Read 2,663 verified reviews by travelers who booked their trip on kimkim.

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Bchlorette party , Greece - Aug 3 - Aug 10, 2019

Traveler: Shelley W. - Local specialist: Dimitris Zografos

It was a phenomenal trip—thank you, Dmitris for all of your planning, and Andreas absolutely made our trip! We got so insanely lucky with you guys. ❤️

Trip to morocco, Morocco - Aug 7 - Aug 12, 2019

Traveler: Laura T. - Local specialist: Hakim Alibouche

We very much enjoyed our trip. The planning process as well as getting around from place to place were all very easy, thanks to the arrangements that were made for us. I love that we were taken to all the places we wanted to go, including high quality restaurants, without having to do the planning ourselves. However, I don't think we were quite prepared for the amount of driving that the trip entailed, which definitely wore us out. It would have been nice if the team were a little more... read more

We very much enjoyed our trip. The planning process as well as getting around from place to place were all very easy, thanks to the arrangements that were made for us. I love that we were taken to all the places we wanted to go, including high quality restaurants, without having to do the planning ourselves. However, I don't think we were quite prepared for the amount of driving that the trip entailed, which definitely wore us out. It would have been nice if the team were a little more upfront about how many hours of driving the trip would involve. Also, we were given the luxury tent in the desert, which was separated from all the other travelers. I wish we would have been given the option of the standard tent instead of the luxury tent. The running water in the tent didn't actually work and we didn't use the outlets since we were there for such a short time. I would have preferred to sleep in the standard tent and save the money, had I been given the option. A tour guide at the kasbah also would have been nice, since we didn't really know much about what we were looking at. I do feel we could have done this trip for less money, although all the arrangements were very nice. It would have been overwhelming without the support of kimkim. Overall, we had a great time on our trip and enjoyed the country very much.

Trip cartagena medellin and cocora valley, Colombia - Aug 8 - Aug 13, 2019

Traveler: Anne H. - Local specialist: Laura Joy Bowman

We planned a trip to Colombia and got advice from Laura. We have seen wonderful places in Colombia and had excellent hotels. Also the city guides we booked seemed the best in town with a lot of knowledge and fun in doing their job. We had a short trip of 2 weeks, and it was worth in experience 4 weeks plus!

Laura Joy Bowman profile photo
Laura Joy Bowman, local specialist, responded to this review:

Hi Anne,

Thank you very much for your kind comments, I'm really happy you enjoyed your trip here!
Hope you went back to the Netherlands with lots of fun memories!

Warm regards from Cali,

Laura

Eca

The wonders of panamá - 7 days, Panama - Aug 12 - Aug 18, 2019

Traveler: Eca B. - Local specialist: Monique Santamaria

My trip last week included retracing family history on the maternal side of both my mother’s and father’s side of the family, celebrating 500 years of the founding of the oldest city in the Pacific, being singularly called out to belly dance in a Lebanese restaurant (and convincingly holding my own) in the middle of Panamá City, thence to receiving the warmest, kindest, globalist, most beautifulest birthday greetings from around the world on my seminal 25th-again-for-the-62nd-time-birthday... read more

My trip last week included retracing family history on the maternal side of both my mother’s and father’s side of the family, celebrating 500 years of the founding of the oldest city in the Pacific, being singularly called out to belly dance in a Lebanese restaurant (and convincingly holding my own) in the middle of Panamá City, thence to receiving the warmest, kindest, globalist, most beautifulest birthday greetings from around the world on my seminal 25th-again-for-the-62nd-time-birthday for which I’m so grateful to be celebrating... what a week, I honestly don’t know where to begin...

So I’ll begin at the beginning. Panamá.

Everything about Panamá is fascinating. It’s so easy to overlook how fascinating it is, but the fates would have it that I would be in Panamá both for my birthday and for the 500th años celebration of the founding of Old Panamá City – there is nothing to overlook about these fascinations! Exploring Latin America is like going into your neighbour’s house for the first time. Your neighbour has always been there but for some reason or another you’ve never entered into their home… and then, for some reason or another you get an opportunity to enter, and for the first time you find yourself crossing over the threshold into an alternate universe and it hits you how remarkable it is to live next door to someone, greeting or commiserating on their news regularly but having no clue about what the inside of their home looks like! I think we have all been there. Latin America is that unseen habitat that you see every day … but until you’ve crossed the threshold, you’ve never seen quite in this way!

My Panamá trip took the form of a well-planned experience with kimkim, crafted to understand the stories of the 80,000+ AfroAntillians (West Indians) who travelled to Panamá before WW1 to seek better since sugar plantations gave them no hope of overcoming impoverishment and the Americans promised work to West Indians with the building the Panamá Canal - the largest engineering undertaking at that time. I visited the museums where their stories are carefully curated, walked along the coasts where their bones are buried, prayed at the churches that gathered their sorrows, celebrated their offspring who stand on their proud shoulders and tell their stories, retraced their steps from the Caribbean Sea to the Pacific Coast, connected with descendants who have not silenced their songs, learnt to cook their food on their stoves and in their kitchens and soaked up as much as I could about a brave and resilient people who sacrificed life and limb to move mountains and join oceans under the most trying of circumstances at the isthmus of a newly created country called Panamá.

The population of Panamá is only 4 million, much smaller than neighbouring Colombia or Costa Rica. Two million of these inhabitants live in the busy metropolis, Panamá City. A 360 turn brings you views of the Pacific Ocean, the National metropolitan park, colonial buildings in the Casco Viejo district or any one of the 78 international banks jostling for space on the skyline. There is a high standard of living here, despite a very rainy climate, Panamanians enjoy a relaxed lifestyle with a 80% Catholic religion but a freedom to practice various faiths evidenced by the presence of churches, mosques, temples and synagogues. The mixed population smiles easily maybe due to the benefits of their location … at the crossing of the world. With well established ports, plane and sea routes, Panamá is easy to get to and well worth a visit.

On the maternal side, my mothers’ mother’s father, (my great grandfather), shopkeeper, Ren Arthur Brathwaite never returned to Barbados after leaving to seek work in Panamá. Fearing the worst, Adele, on not hearing any news of her husband’s promised return, migrated south with her five children to seek work as a Panamá widow in Trinidad. My grandmother, Angene, at eight years old, was the youngest child of this union. On my father’s side, my grandmothers’ father, George Merritt went to Panamá on a five year work contract, from 1916 to 1920, but was never heard from again. This was my father’s maternal grandfather. It is suspected that George remained in Panamá and started a new branch of the family tree there. The memoirs of both of my great-grandparents are buried with them in Panamá. No one would know if they perished under the harsh, unsafe and unfair labour practices of the time, or if they survived and started new lives and families in Panamá. I do know however that in every geography lesson in secondary school whenever we spoke of the Panamá Canal, I felt that the stories that were being told, were stories that directly linked to me.

Our week in Panamá started with a half day city tour of Panamá La Vieja and Casco Antiguo by Yesenia of Tucaya, one of the warmest and most engaging tour guides that I have ever met on my travels. So knowledgeable, she could not hide her ancestry, love or passion for her Panamá. She brought life to the history of these original spaces.

Even before the Canal, Panamá was a meeting point in the world. The first stop on our second day provided historical context to Panamá’s connections. Portobelo, on the Pacific Coast, was the centre of export from South America to Europe in the 1700s. The mostly leaf canopied two-hour drive with sweetheart Julio (dubbed el Presidente on this trip) brought us to this historic town that is centered around a trifector of ironies. The customs house, for the counting of the precious metals that were stolen from the El Dorados of Peru and Colombia to be shipped to Spain, the two forts that manned the Pacific coast and the ubiquitous Catholic church with a life-sized replica of a Black Jesus which is ornately paraded through the streets of Portobelo every October 21 to the deeply spiritual beats of African drums. At Casa Congo, the miscegenated children of African descendants from the Fundacion Bahia de Portobelo, showed us remnants of a rich culture in song and dance. We did not stay long on the Pacific side and returned to Casco Antiguo the following day to celebrate its 500-year founding, visiting churches and viewing new Panamanians in their ornate Montuno and Pollera attire, clear Spanish derivatives. Before the week ended, we were off to Parque Santa Ana to review food traditions with a cooking demonstration in El Chorrillo, a slum in Panamá, still reeling from an American invasion of 1989. Here, we also visited a popular milliner Mario, who carries on the tradition of the making Panamá hats, erroneously named, since the hats are actually Ecuadorian! We ended the day with a visit to the AfroAntillean Museum of Panamá.

Finally, on the weekend, we made it to the Panamá Canal. We had a tour and partial transit through the Panamá Canal with the boat guide making no mention of the workers who made the marvel possible, but that oversight was corrected at a gala dinner later that day recognizing the contributions of persons who came from all over the world to construct the Panamá Canal. Full circle. Special recognition was made to several persons who contributed to the building of Panamanian culture including Irving Saladino, the only Olympic gold medalist of Panamá. Thanks to mom for accompanying me on this weeklong expedition.

I must make mention of the eeriest part of the week for me and it was not crossing through the Panamá Canal where I envisioned the many West Indian workers at the Culebra Cut as they plowed through mountains by hand to join oceans, but it was walking around the intimate AfroAntillian museum and seeing artefacts of my youth. Symbols that make me West Indian, like the posey, the pressing comb and the coal pot and realizing that the symbols of my grandmother’s house bind me as much to my history as the stories of those who went before me, who took these implements with them on their journey and how they have become our artefacts, compassionately curated in a museum. If I’m being honest, this was my first experience of seeing myself in a museum. I saw people who looked like me with a history that I recognized with experiences that I could relate to. I needed to see this. I didn’t know it before, but I needed these groundings. It was my first realization that as a member of a diaspora, there are things that hold true to who I am, recognizable truths that when you leave home, you never leave your things behind. In some small way, you travel with them and they travel with you.

Panamá turn out to be the morale boost that I did not know that I needed but one that my spirit was greedily craving. I felt this because I cried when I left Panamá, tears of relief and joy. Somewhere along the way, along my way, I had lost my way and this, my first trip to Panamá, was a reminder of what resilience looks like… that no matter what the dream is or where it takes us, or how far away we are, we have things to fall back upon to remind us of who we are, why we do what we do and why we must never ever miss an opportunity to celebrate who we are. We never know what mountains we have to move today to make the world a better place for our future selves tomorrow.

Monique Santamaria profile photo
Monique Santamaria, local specialist, responded to this review:

Hello Eca,

I am so happy that you had a great experience in Panama. It was my pleasure to meet you and to hear your maternal family history to the point I got goosebumps that probably you were able to meet a family member here.
When I had finished reading your review, I realized the reason why I enjoy so much to work on tourism and to help clients that a trip plan can become a reality and give them a different perspective of my country, Panamá. It is more than just The Panama Canal, it is... read more

Hello Eca,

I am so happy that you had a great experience in Panama. It was my pleasure to meet you and to hear your maternal family history to the point I got goosebumps that probably you were able to meet a family member here.
When I had finished reading your review, I realized the reason why I enjoy so much to work on tourism and to help clients that a trip plan can become a reality and give them a different perspective of my country, Panamá. It is more than just The Panama Canal, it is the People, the fauna, flora, and much more.
I apologize that I did not realize that your birthday was on August 18th.
Belated Happy Birthday Eca!!!

Warm Regards,
Monique.

Trip to iceland, Iceland - Aug 3 - Aug 8, 2019

Traveler: noushie a. - Local specialist: Preeti Bhide

I wanted to thank Preeti for being such a patient and helpful travel specialist. She always answered my questions in a timely matter and was very flexible. She really tried her best to accommodate us and I appreciate that. It was a pleasure working with her, she was fantastic.

We had and AWESOME trip. Everything was planned so well and we were able to see and do all the things we wanted to do. All the guides were super friendly and helpful. I would recommend this trip to anyone thinking of going to Iceland. They will help you plan a fantastic trip.

Trip to nepal, Nepal - Aug 10 - Aug 17, 2019

Traveler: Joanna K. - Local specialist: Ngima Dorji Sherpa

Great experience with excellent organisation. Ang Gelu was a perfect guide. Mny thanks for everything, all discussions and hospitality. Hope to see you next year

Ngima Dorji Sherpa profile photo
Ngima Dorji Sherpa, local specialist, responded to this review:

Hi Joanna,
Thank you so much for taking out some time to write a review and for sharing your experience with us. Glad to hear that you had a wonderful time during your stay in Nepal.
Look forward to welcoming you again in the near future for your next trip.

Best wishes,
Ngima and NMMT family

Nordic road trip for nature lovers - 14 days, Norway - Jul 26 - Aug 10, 2019

Traveler: Chiara C. - Local specialist: Ingrid Thornes

We had a very great experience in Norway thanks to Ingrid's advices! We planned our trip taking inspiration from "Nordic Road Trip for Nature Lovers - 14 Days", we've been put in contact with Ingrid, who did a great job by adapting the tour to our requests. We've had 16 fantastic days hiking and exploring the most scenic views in southern Norway!
We highly recommend this service, as we're totally satisfied with it.

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Dear Chiara,
Thank you so much for taking the time to write a review for us. I am so happy that you found my suggestions and recommendations helpful and that you enjoyed a lot of hiking while you where here.

Thanks so much again and welcome back of course!
Ingrid

Russell

Trip to colombia, Colombia - Aug 3 - Aug 11, 2019

Traveler: Russell E. - Local specialist: Cami Sarmiento

Thank you to everyone at Kimkim, especially Cami who was so helpful in putting together my trip to Colombia.
I visited bogota, Santa Marta, Cartegena and did the Lost City Trek.
Cami helped put this altogether as well as arranging trips, tours and transfers meaning all I pretty much had to was get on the plane and the rest was taken care off.
Special mentions to the tour guides of Jhon and Alvaro for showing me around Bogota and Cartegena.
For the Lost City Trek I'd like to thank Denis,... read more

Thank you to everyone at Kimkim, especially Cami who was so helpful in putting together my trip to Colombia.
I visited bogota, Santa Marta, Cartegena and did the Lost City Trek.
Cami helped put this altogether as well as arranging trips, tours and transfers meaning all I pretty much had to was get on the plane and the rest was taken care off.
Special mentions to the tour guides of Jhon and Alvaro for showing me around Bogota and Cartegena.
For the Lost City Trek I'd like to thank Denis, Gostavo, Luis and Samir who were amazing guides and helped make the whole adventure truly memorable.
Thank you to Kimkim for being a major part of giving me a fantastic Colombia experience!

Cami Sarmiento profile photo
Cami Sarmiento, local specialist, responded to this review:

Hi Russell
Thank you very much for your wonderful review. I'm very happy to hear you had such a great time in Colombia. I'll make sure to share your kind words with everyone.
Thank you again for choosing to travel with us. It was a pleasure to help you organize your trip and we look forward to traveling with you again in the future. Let us know when you plan your next visit to Colombia, or if you ever plan a trip to the Philippines. We’d love to help you plan another unforgettable trip.
All the best,
Cami

Alissa

Nordic adventure for outdoor lovers | bergen, trolltunga, voss - 5 days, Norway - Aug 14 - Aug 18, 2019

Traveler: Alissa L. - Local specialist: Fridur Kjartansdottir

Our travel guide Fridur helped me plan a once-in-a-lifetime trip to Norway for me and my family. She quickly assessed what types of activities we were interested in and proposed an itinerary that perfectly met our needs. We're adventurous outdoor enthusiasts, so she tailored the Nordic Adventure for Outdoor Lovers to allow us to spend extra time in the beautiful Hardangerfjord area and to change the Trolltunga hike to the Via Ferrata + Sunset/Sunrise Combo. We had an amazing experience and... read more

Our travel guide Fridur helped me plan a once-in-a-lifetime trip to Norway for me and my family. She quickly assessed what types of activities we were interested in and proposed an itinerary that perfectly met our needs. We're adventurous outdoor enthusiasts, so she tailored the Nordic Adventure for Outdoor Lovers to allow us to spend extra time in the beautiful Hardangerfjord area and to change the Trolltunga hike to the Via Ferrata + Sunset/Sunrise Combo. We had an amazing experience and look forward to going back to Norway to explore more someday. Having the kimkim team provide local expertise takes a lot of pressure off in planning travel to a new country. Definitely recommend working with them!

Fridur Kjartansdottir profile photo
Fridur Kjartansdottir, local specialist, responded to this review:

Hi Alissa, thank you for taking the time to write this lovely review and it was a real pleasure working on this with you! I'm glad to know that you enjoyed your trip and the photos are just amazing!!
Hope to see you back in Norway someday for new adventures! :)

All the best to you and your family
Fridur

Bergen fjord adventure - 4 days, Norway - Aug 14 - Aug 17, 2019

Traveler: Sanjiv B. - Local specialist: Ingrid Thornes

My wife and I visited Norway in August 2019 and Ingrid has been a key part of planning and executing our itinerary. We visited Bergen, Balestrand, Tromso, Lofoten Island and Oslo. Ingrid arranged our local travel visiting fords, Balestrand and then the most beautiful train ride via Myrdal. Ingrid also came to meet us personally at Bergen and walked to the city centre. She is a great asset to her company and I found her extremely helpful. Highly recommend Ingrid and Kimkim,

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Deat Sanjiv,
Thank you so much for taking the time to write a review for us! I am so happy to read that you enjoyed your days in Norway and it was a pleasure meeting you in Bergen!

Thank you so much again for traveling with us and I wish you a great day!
Best,
Ingrid

Summer 2019, Armenia - Jul 19 - Jul 30, 2019

Traveler: sandy b. - Local specialist: Maro Mkhitaryan

Overall - great trip. I was a very passive planner for this trip - my first using a company like KimKim - and I accept some responsibility for the itinerary disappointments - the greatest of which was that we saw way too many cathedrals and monasteries. At one point I told Maro that we were Jewish and would like to visit some Jewish areas or synagogues, which we did on one of our free days after the trip, but there was nothing included in the itinerary.

Our driver Achiko was great: he... read more

Overall - great trip. I was a very passive planner for this trip - my first using a company like KimKim - and I accept some responsibility for the itinerary disappointments - the greatest of which was that we saw way too many cathedrals and monasteries. At one point I told Maro that we were Jewish and would like to visit some Jewish areas or synagogues, which we did on one of our free days after the trip, but there was nothing included in the itinerary.

Our driver Achiko was great: he was helpful and friendly and did "extras" that we appreciated, such as bringing us some of his father's wine and cha cha and his mother's sauce and providing a copy of the Georgian music we heard while in the van. He was always on-time and good-natured. The van was comfortable and clean. His driving was smooth. His English language skills need to be improved.

Due to problems with airlines, we flew out July 19 instead of July 18 which meant that we missed one day in Tbilisi. I took out travel insurance so would like feedback on whether we get a refund for one night at the hotel. I notified Maro of the delay and Achiko was there July 20th at the airport for us.

Our first day with Achiko we went to the history museum and National Gallery - which we LOVED - and some other places like Matsminda park.

Jvari was okay as was Mtsketa... that was early in the trip and we were tired from having a catch a 5:35 am flight the day before.

The Prince Alexander Chavchavadze's museum house was a big disappointment. We were told we would get 5 glasses of wine, and we only received 1. The man serving wine at the museum was unfriendly. The museum was unimpressive, and we received no information about the museum. I told Maro I wanted to visit the wine-growing region. We did - but didn't get to drink any wine or learn about the wine-making process. The visit was a huge disappointment because we drove and drove to arrive in the region... for what? On my own I wandered around and found a fancy hotel that had a wine bar... and I could have sampled wines but it was time to go... big big disappointment.

Uplistsikhe - great! Ushguli - great! Except... we drive around for 1.5 hours trying to find the place we were going to stay. I think Achiko thought Mazeri was the name of a hotel.... who knew it was a village about 30-40 minutes from Mestia? Began to lose our patience... Maro said he had communicated this to me... that we would not be staying in Mestia... I think he should have sent an updated itinerary. He may have sent the "final" itinerary... but I don't think he did.

But Mazeri the next morning was lovely... and the site for several walks 10-12 km that could have been fun to do. But... not on itinerary. Instead we got to "wander" around Ushguli... not quite like hiking/walking I had hoped to do.

Gori was interesting - especially the Stalin museum.

Martivili - no big deal. Lots of rain the day before meant that we didn't get to go on the boat ride (which apparently was not very long anyway). Why did we even go here? WE drove and drove and then walked a tiny big along the paved trail. Don't think this was much of a destination.

Borjormi was interesting... but we never went to the National Park of Borjomi...?? Walked around a park within Borjormi... a city park.... ??

Green Monastery was lovely.

Vardzia and Rabath Fortress were a lot of fun.

Accomodations;

Old Mestia hotel in Tbilisi was great.
The hotel we stayed in 2 different nights in Kutaisi - nice location; lousy mattress.
Bed and breakfast in Marzia was great - lovely hostess.
Rabath Fortress was wonderful in every way.

Food - wonderful!!! Portions were very generous, and we felt guilty for not being able to eat it all. Only not good meal was in Borjomi... we were only ones in restaurant... and we had to order the meal ourselves (which is NOT a problem at all... it is just that the food was provided at all the other restaurants we went to for lunch). To clarify - we did not PAY for the meal - Achiko did... but the whole thing seemed "off". Why was noone else at this restaurant? Why was the food not ready for us... (I know I sound spoiled: I'm not. I just want to give you the feedback that this day was different from the others, in case you didn't know).

Billing: After taking the trip, I realize I would have liked to have received more information on food provided in advance, and also an itemized bill for expenses: hotels; lunches; drivers' fee; etc. We did not know anything about the food we would be receiving (enough for a family of giants) and I don't know how much I paid for what.

Reimbursement: do we receive refunds for anything that we couldn't go - such as our missed night in Tbilisi on July 19 or the lack of a canyon ride in Martvili.

Overall, I appreciate that KimKim did all the research and arrangements so that my husband and i could visit many places in Georgia in a country that we knew very little about. I have never been this passive in planning, and it was a learning experience to travel this way. It was my choice to be passive. I think to improve your services: either an initial phone conversation or more questioning of the travelers would be helpful to flesh out for the trip planner what travel elements are important to the travelers to make sure that they experience those elements in the trip. I really wanted to do a bit of hiking and visit a wine region to learn more about wines in Georgia. Neither really happened. I did see lots of monasteries and cathedrals... but that was never really a priority for me.

Also, I originally wanted to go to Armenia and then changed my mind to go to Georgia. Small detail but Maro is located in Yerevan...????Why was he assigned to plan my trip?

Maro Mkhitaryan profile photo
Maro Mkhitaryan, local specialist, responded to this review:

Dear Sandy,
Thank you so much for your detailed feedback, it is really appreciated.
I'm glad that you enjoyed your stay in Georgia.

The local hospitably assumes abundant food and I am glad that you enjoyed Georgian dishes. We do our reservations in advance to save time, the reserve for all the restaurants were done beforehand, the driver just chose the menu and for the payment, it depends on the place weather they accept cash or bank transfer.

I am sorry that you didn't visit Martvili due... read more

Dear Sandy,
Thank you so much for your detailed feedback, it is really appreciated.
I'm glad that you enjoyed your stay in Georgia.

The local hospitably assumes abundant food and I am glad that you enjoyed Georgian dishes. We do our reservations in advance to save time, the reserve for all the restaurants were done beforehand, the driver just chose the menu and for the payment, it depends on the place weather they accept cash or bank transfer.

I am sorry that you didn't visit Martvili due to weather conditions. I have already submitted the application for your refund and you will receive 24$ which is the ticket price for 2 people. What concerns your missed night in Tbilisi, the hotels do not accept last minute cancellations and we paid for the overnight.

I am responsible for planning tours for both in Armenia and in Georgia. We have 2 agencies and I work from both agencies.

Thank you once again for providing us such detailed information, this will help us continuously improve our service. Wish you more new discoveries and memorable experiences! All the best, Maro

Maria

Trip to colombia, Colombia - Jul 28 - Aug 9, 2019

Traveler: Maria M. - Local specialist: Chio Tabakman

We confirmed our 4 region trip a couple weeks before leaving for Columbia. Our initial consult with Lisa proved quite helpful in narrowing down the regions and activities we wanted to experience. We then were contacted by Chio who handled booking the schedule and was in contact with us throughout the trip to check that everything was going well. All of our drivers and guides were amazing - on time, super friendly and helpful for our family of 4 (mom/dad/2 older teens). Lina in Bogota... read more

We confirmed our 4 region trip a couple weeks before leaving for Columbia. Our initial consult with Lisa proved quite helpful in narrowing down the regions and activities we wanted to experience. We then were contacted by Chio who handled booking the schedule and was in contact with us throughout the trip to check that everything was going well. All of our drivers and guides were amazing - on time, super friendly and helpful for our family of 4 (mom/dad/2 older teens). Lina in Bogota provided in-depth historical context, local and urban insights to our visits to Monserrat, city walking tour (Botero, etc.), and Salt Cathedral. Jasmine was delightful when we visited the woman-owned coffee farm and guiding us hiking thru the Corcora Valley wax palms pointing out local plants. Jose guided us through the dense jungle on our hike through La Tayrona pointing out animals and local plants along the way to the secluded beach (super refreshing swimming in the clear, blue water). Braulio greeted us at our last stop in Cartagena - he is a wealth of historical, urban, and cultural knowledge -- we toured the city with him 2 afternoons. And we have to mention Carolina - probably one of the most eye-opening / moving experiences of the trip where she took us early morning to Bazurto Market and then to her restaurant (Ohlala) for cooking/eating. The boutique hotels were comfy. Meals were delicious - ginormous portions were the norm! The warm hospitality we encountered from the people we met throughout the 4 regions we visited was amazing! We will definitely visit the country again.

Chio Tabakman profile photo
Chio Tabakman, local specialist, responded to this review:

Hi Maria, how are you?

I'm very glad that you had a great time during your family vacations and that you got to enjoy differents regions and the experiences in each one were worth!

I'll make sure that all your guides and people involved during your time here get your comments and of course, I'll look forward to working with you again and plan your next holiday in Colombia, there's still plenty to see!

Chio

Casablanca to fez and chefcausen, Morocco - Aug 7 - Aug 10, 2019

Traveler: Sumi S. - Local specialist: Sharon Louthian

The agency did a great job of making ensuring my comfort during my time there. My guide mr.hicham was extremely hospitable and courteous. I throughly enjoyed my trip .my only mistake for fly Air Maroc
They delayed my flight and lost baggage and no customer service to help passengers.

Sharon Louthian profile photo
Sharon Louthian, local specialist, responded to this review:

Hi Sumi! So sorry to hear about your trouble with Royal Air Maroc, but glad that you enjoyed your short trip with us (and Hicham) after you arrived! I hope the rest of your time in Morocco has been equally enjoyable and just let us know if you need anything else!

Thanks, again, from the entire Morocco Immersion team!
Best regards,
Sharon

Norway's cities, mountains & fjords - 6 days , Norway - Aug 11 - Aug 16, 2019

Traveler: Michael R. - Local specialist: André Larsen

The trip was very well organised by Andre. I found him to be responsive, friendly and helpful all the way through the process. We needed a change of bike (to an e-bike) at the last minute and he organised it for us. The places we stayed varied in quality. The hotel in Oslo was not bad - the rooms and feel of the place was that it was a little pokey but clean. Reception was frequently overloaded when more than a couple of guests arrived. The hotel in Gielo was pretty good. It was crowded with... read more

The trip was very well organised by Andre. I found him to be responsive, friendly and helpful all the way through the process. We needed a change of bike (to an e-bike) at the last minute and he organised it for us. The places we stayed varied in quality. The hotel in Oslo was not bad - the rooms and feel of the place was that it was a little pokey but clean. Reception was frequently overloaded when more than a couple of guests arrived. The hotel in Gielo was pretty good. It was crowded with a bus load of tourists and the hotel had a bit of difficulty handling the numbers. The absolutely loved Balestrand and the Midtnes Hotel. The owner of the hotel really took pride in the place and could not do enough for us. We are glad we had two nights there. Bergen is a beautiful little city and we also enjoyed that. The hotel had a lot of difficulty dealing with crowds from bus loads. The staff were very friendly and worked hard but they were unable to deal with the peak periods and the place was bedlam. Our guide David was hilarious. I liked David and his tour because he didn’t really seem to know any detailed history about Bergen but gave us a good idea of the society and life of the Bergen people. It felt like a stroll around the city with a nice guy who knew a bit about the city from living there for many years. His recommendations for a good coffee shop and restaurants were spot on. The restaurant he recommended was Naboen. We loved it. Reasonable prices and very nice food and service. So his tour suited me but would not be for someone really interested in the history of Bergen. My kids thought it hilarious that outside the oldest church he read out a few points straight from the sign next to the church. Thanks again Andre for organising our tour so we’ll.

André Larsen profile photo
André Larsen, local specialist, responded to this review:

Thank you for the great review. I'm very happy to hear that you have had such a good time in Norway. And thank you very much for the detailed feedback, I really appreciate that. I hope you want to visit Norway again some time.

Terrence

Laid back, cultural trip, Myanmar - Aug 8 - Aug 14, 2019

Traveler: Terrence Y. - Local specialist: Anne Cruickshanks

Great trip throughout. Our guides Aye, Nay and Thin was absolutely fantastic, and we had a lots of fun visiting the beautiful Myanmar. The guides gave us tips to the best vantage points to take our photos.

Anne Cruickshanks profile photo
Anne Cruickshanks, local specialist, responded to this review:

Thanks, Terrence, for your kind review of our team and your experience. The photos are simply stunning and capture the beauty of Myanmar so well- thanks for sharing them! I know your travel wish list is extensive but hope you can squeeze in another visit to Myanmar soon so that we can show you other parts of the country!
All the best,
Anne & the Myanmar Pure team

Egypt trip, Egypt - Aug 7 - Aug 11, 2019

Traveler: Jeff H. - Local specialist: Ibrahim Elaref

The positives:
-Ibrahim planned the very jam-packed tour we hoped for (we had very limited time), and we were able to do everything we hoped for. And when an issue came up with our flights a few weeks before the tour, he was flexible in helping re-arrange some things.
-We were met every time we were supposed to be, and all on time or close to on time.
-The guides were very knowledgeable.
-The guide in Luxor (Ahmed, but the guide in Cairo was also named Ahmed) helped arrange a wonderful... read more

The positives:
-Ibrahim planned the very jam-packed tour we hoped for (we had very limited time), and we were able to do everything we hoped for. And when an issue came up with our flights a few weeks before the tour, he was flexible in helping re-arrange some things.
-We were met every time we were supposed to be, and all on time or close to on time.
-The guides were very knowledgeable.
-The guide in Luxor (Ahmed, but the guide in Cairo was also named Ahmed) helped arrange a wonderful evening for us.

Room for improvement:
-The drivers should NEVER, EVER speak on their handheld cell phone when driving.
-There is NEVER a reason to continually quiz the client. This got very old, very fast.
-Both the guides seemed to feel the goal was to spew out as much data, information and trivia as possible. As they were both super knowledgeable, this made it become quite tedious and pretty boring. Telling the historic story, and adding facts and data to put the story in perspective, would have made the tour more fun, interesting and we likely would have learned a lot more if it had been done that way.

Ibrahim Elaref profile photo
Ibrahim Elaref, local specialist, responded to this review:

Dear Jeff

I sincerely thank you for your feedback that is priceless gift to me in particular and Kim Kim's team in general.
I am truly glad to know that you were satisfied with our travel arrangements and had great time in Egypt.
And I hope to welcome you back in the near future on a new adventure, there are still many things to visit, see and do in Egypt.

Thank you so much once again for traveling with Kim Kim.

Ibrahim

Kiin

Ghorepani poonhill trek , Nepal - Aug 11 - Aug 16, 2019

Traveler: Kiin K. - Local specialist: Tashi Sherpa

My first trekking on Poonhill with kimkim was fantastic from A to Z.
They managed all my itinerary according to my personnel schedual even though sudden circumstance happened due to heavy rain.
My guide, Mr. Angello and Pasang were really specialist to make me comfortable all the time even I was very bigginer on that.
In addition my coordinators, Mr. Tash and his father and his brother, they have absolutely professional attitude to their visitors.
Once again I sincerely would like to recommend someone who want to try trekking in Nepal to be with kimkim. You are never disappointed.

Tashi Sherpa profile photo
Tashi Sherpa, local specialist, responded to this review:

Hi Kiin,
Thank you so much for writing a wonderful review. Glad to hear that you enjoyed your time during your stay in Nepal and happy with the services provided by our Staff. I will look forward to welcoming you again in the near future for another memorable trip.

Best regards,
NMMT family

Trip to costa rica, Costa Rica - Jul 31 - Aug 14, 2019

Traveler: Florence P. - Local specialist: Olman Romero

My trip has been amazing. Olman perfectly understood my expectations and organized it as well as I could have hoped. Strongly recommended.

Olman Romero profile photo
Olman Romero, local specialist, responded to this review:

Hi Florence!

Happy to hear that your trip was amazing, I hope you enjoyed each experience you had in Costa Rica.
Thanks for your feedback and we hope to see you again in the future.

Pura Vida!
Olman

Local highlights of yangon, bagan and inle lake - 8 days, Myanmar - Aug 8 - Aug 13, 2019

Traveler: Su-Lin T. - Local specialist: Hsu Hlaing Phyo

Ms Hsu Hlaing was very closely in touch with us from the get-go. From the planning stage till the end of trip she kept in touch with us and our tour guides as our visit to Myanmar spanned across 3 states.

She also customised the trip to our preferences. Eg, we skipped Mount Popa and on hindsight it was a good decision as it was monsoon season and the day slated for it became an e-bike free and easy around Bagan and we were drenched before evening due to heavy rains. She also booked us lovely... read more

Ms Hsu Hlaing was very closely in touch with us from the get-go. From the planning stage till the end of trip she kept in touch with us and our tour guides as our visit to Myanmar spanned across 3 states.

She also customised the trip to our preferences. Eg, we skipped Mount Popa and on hindsight it was a good decision as it was monsoon season and the day slated for it became an e-bike free and easy around Bagan and we were drenched before evening due to heavy rains. She also booked us lovely accommodations that wished we had more time there!

We loved our trip that (We after all only had 5 nights in Myanmar) we were able to see very much of the attractions despite the 3 transfer flights between cities. We even had free and easy time.

On top of that, on our 2nd last day, we were able to totally change the itinerary on a last minute notice because we discovered vineyards in Inle! So our morning Mountain Biking trip became a lovely market visit and wine-tasting before we flew back to Yangon.

Overall we had a 5-star experience booking through Kimkim and Hsu Hlaing and would recommend this to anyone who wishes to visit Yangon

History and exotic morocco, Morocco - Jul 29 - Aug 4, 2019

Traveler: Catherine V. - Local specialist: Brahim Bourrich

My husband and I were celebrating several special occasions this year, one being our 25th wedding anniversary and so we decided to do something wonderful to celebrate. That’s how we thought of adding a trip to Morocco to our OS holiday. We are so pleased we did as it was an amazing experience!
Brahim went out of his way to produce a comprehensive travel package, suited to our budget and including as many local sites as possible in the allotted time. Adnane, our driver collected us from our... read more

My husband and I were celebrating several special occasions this year, one being our 25th wedding anniversary and so we decided to do something wonderful to celebrate. That’s how we thought of adding a trip to Morocco to our OS holiday. We are so pleased we did as it was an amazing experience!
Brahim went out of his way to produce a comprehensive travel package, suited to our budget and including as many local sites as possible in the allotted time. Adnane, our driver collected us from our Riad in Tanger on time and spoke perfect English so we were instantly relieved and reassured about the trip ahead. We first went to Chefchaouen which was several hours away but as the scenery changed with the climb up the mountains and Adnane provided many interesting commentary the time flew. This turned out to be how the rest of our trip would go as Adnane would not only assure our safe arrival at each destination he also endeavoured to educate, entertain and attend to our comfort/needs at all times. Our guide in Chefchaouen, Abdul, was a local gentleman who walked us through the old Médina pointing out interesting buildings or facts, so we passed a very relaxing and enjoyable afternoon in Chefchaouen. The following day we went to Fes but stopped first at the ancient Roman ruins of Volubilis. Our guide in Fes, Hafid greeted us and showed us the restaurant he had suggested for us to enjoy dinner that evening. It was perfect!
Our tour of the Médina the following day was an extraordinary experience. It would have been impossible to navigate the labyrinthine corridors without the help of Hafid who not only knew his way around but also every second stall owner, or so it seemed!
From Fes we went to Rabat, the capital of Morocco, then the following day to Casablanca and finally Marrakesh. We saw the third largest mosque in the world at Casablanca, the amazing Hussein II and then also what looked to be the worlds largest outdoor swimming pool we’d ever seen!
This was truly an amazing trip and one filled with fantastic memories and we must thank Brahim and Adnane for making it happen for us.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Catherine,

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am extremely happy to read about your travel experience and to feel your love to each day, service, and also the warm feelings you get back home with from the local people. Each one of my local providers has been informed right away which is a great step in building a superb relationship together especially that they have a critical role in achieving the best... read more

Salam Catherine,

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am extremely happy to read about your travel experience and to feel your love to each day, service, and also the warm feelings you get back home with from the local people. Each one of my local providers has been informed right away which is a great step in building a superb relationship together especially that they have a critical role in achieving the best lifetime experience for my travelers. The employees and their bosses are always super happy to receive feedbacks :)

Last but not least, please allow me to thank you, again, from the bottom of my heart for joining our trusted community and for your priceless recommendations. I am inviting you to think about your next trip to Morocco soon! Together we can plan another unique dream for you :)

I am always at your disposal,
Brahim

Trip to iceland, Iceland - Jul 22 - Aug 2, 2019

Traveler: Saralu E. - Local specialist: Halldor Bjarkason

What an experience! Our family thoroughly enjoyed our trip to Iceland. No one, from the youngest to the oldest (ages 4 to 77), has had any negative comment.
We were there almost twelve days and really needed more time. Well, I suppose that will have to happen in a subsequent trip. We were pretty much seeing the southwest quadrant of the island, doing all the activities requested and then some. Halldor was an excellent tourist agent. It must have been quite a feat to pull together such... read more

What an experience! Our family thoroughly enjoyed our trip to Iceland. No one, from the youngest to the oldest (ages 4 to 77), has had any negative comment.
We were there almost twelve days and really needed more time. Well, I suppose that will have to happen in a subsequent trip. We were pretty much seeing the southwest quadrant of the island, doing all the activities requested and then some. Halldor was an excellent tourist agent. It must have been quite a feat to pull together such a nice trip following our (probably strange) requests that included the interests of every individual in this family. He succeeded in doing so. He even made certain that the vehicle in which we would be traveling would be booster seat compliant for the children. Kimkim, your organization has a real treasure in this local specialist!
The lodging was very nice, family-friendly, with nice dining facilities and delightful breakfasts. I was particularly impressed by the fact that most places had an area for young children to entertain themselves while still in sight of their parents.
Our guide, Mr. S, was most accommodating to the various members of our family. He was a good choice! I never heard one complaint, even from the four-year old. Mr. S came up with activities to supplement our experiences, from the requests and questions we asked. There was plenty of participation from the oldest to the youngest. If a question arose concerning our reservations at any previously-scheduled part of our trip, Mr. S got it straightened out. He directed us when, mid-trip, we needed to have our laundry done, locate a postal facility or a bank, etc.

One person had a birthday during the trip. Mr. S oversaw the request of the two children to pick berries, and he prepared a cake to celebrate using those berries. It was delicious! He also recommended museums, eateries, woolen/gift/souvenir shops, and all of the things that one likes to become acquainted with when traveling. I thought that perhaps there would be too much time allotted to rest in the afternoons, but that was definitely not the case.
Everything we did was memorable because of the planning and direction of Halldor and the suggestions of Mr. S. We chased sheep, pointed out "dead" horses, climber a crater, fed retired horses, rode horses, took a sled-on-wheels ride pulled by huskies, counted seals, relaxed in various geothermally heated pools, watched geysers, identified birds, hiked lava fields into a lava cave, saw mushroom production before eating probably the best mushroom soup any of us had ever had, ate hot dogs and more hot dogs, walked to a waterfall, straddled a rift in the tectonic plates of North America and Eurasia, visited a museum a day I think, trolls, history of this country, Vikings, and the list goes on . This is not a trip any of us will ever forget, nor do we wish to do so; therefore, Get ready Kimkim, Halldor, and Mr. S. It may take awhile, but this family will probably be back! Thank you for everything you did to make our trip memorable.

Iceland west coast & golden circle - 5 days, Iceland - Aug 6 - Aug 13, 2019

Traveler: John B. - Local specialist: Emanuela Grieco

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and... read more

I appreciated the detailed itinerary and arrangements that Emanuela prepared for our Iceland trip. She had lots of activities and suggestions for how to make the most of our time there, visiting Reykjavik, the Snaefellsnes, Thingvellir, Golden Circle, and southern coast. As we travelled at a self-pace, we were not able to do all the suggestions, but I think that we got the highlights. The recommendation for the Iceland Lava Show in Vik was great, the show is informative, entertaining and interactive!

One suggestion that I have is that while the rental car (Kia station wagon) was fine, there are many places where the roads got a little rough (pot-holes in gravel). Having a little more ground clearance (such as an SUV) would have been better. Also, we didn't use the GPS much, and opted for an in-car WiFi hotspot and used our phones for navigation.

Emanuela Grieco profile photo
Emanuela Grieco, local specialist, responded to this review:

Thanks for your feedback, John.
I am very glad to hear you had a perfect time in Iceland and I hope you enjoyed your Ed Sheeran's concert, too.

Thank you very much for your suggestions. I find them very useful and I will definitely keep them in mind for my next trips.

I also would like to take the occasion to thank you once more to have booked your trip with me. Please feel free to contact me again, should you decide to come back to Iceland for a visit.

All the best,
Emanuela

Marcel

Trip to jordan, Jordan - Aug 9 - Aug 14, 2019

Traveler: Marcel L. - Local specialist: Sarah Eaton

The trip was really well planned and every single arrangement just worked - even in cases where we requested modifications to the plan.

Sarah Eaton profile photo
Sarah Eaton, local specialist, responded to this review:

Dear Marcel,

Thank you very much for your kind words. I am happy that you enjoyed your trip to Jordan and I hope that we can welcome you again soon.

Sarah

Spiti trip, India - Aug 1 - Aug 14, 2019

Traveler: Jonathan G. - Local specialist: Priya Dikshit

The trip was fantastic and very well planned. Choephell, our guide, was incredibly knowledgeable and attentive and thoughtful. The food on our trek was surprising and delicious; Maila is a truly amazing camp chef. One of the days of scheduled hiking was too long, almost more than we could handle, but we’d been warned about a long day and it was necessary because we had a shorter time than usual to do the trek. I guess the lesson is to make sure to ask questions and be clear in communication when planning. In any case, we definitely felt well taken care of.

Priya Dikshit profile photo
Priya Dikshit, local specialist, responded to this review:

Dear Jonathan,

Thank you for your review. We also cannot thank you enough for mentioning our services favorably. In fact, we too enjoyed the contact that we made with you. You were so understanding and easy going.

I hope that our paths would cross again in the future. We shall look forward to that with great anticipation.

Warm regards
Priya

Bangkok to chaing mai, Thailand - Jul 31 - Aug 10, 2019

Traveler: Heather M. - Local specialist: Suwanna Noraheem

Our 10 day trip to Thailand was amazing. Suwanna, our Bangkok travel agent was brilliant. She organized two airport pick-ups, eliminating the stress of finding a cab, she connected us with some interesting joined group tours, and there were some individual tours with a tour guide. My husband and I really enjoyed the personalized tours as they provided rich opportunities to connect with local people and develop an understanding of the people and culture of Thailand. Most memorable was a... read more

Our 10 day trip to Thailand was amazing. Suwanna, our Bangkok travel agent was brilliant. She organized two airport pick-ups, eliminating the stress of finding a cab, she connected us with some interesting joined group tours, and there were some individual tours with a tour guide. My husband and I really enjoyed the personalized tours as they provided rich opportunities to connect with local people and develop an understanding of the people and culture of Thailand. Most memorable was a Bangkok foodie tour in a tuktuk. We ate food that we would not have dared sample without guidance. Our guide was a young recent university graduate. She was delightful - charming and satirical and a lot of fun. Another highlight was a trip two hous north of Chaing Mai to an elephant sanctuary in a small Karen village in the middle of nowhere. We stopped at a village market to buy food four our lunch and for the elephant. We spent time feeding the elephant and washing him in the river.

Bchlorette party , Greece - Aug 3 - Aug 10, 2019

Traveler: Jacky Y. - Local specialist: Dimitris Zografos

We had the most exceptional experience with kimkim. Upon entering the details of our desired travels, we were immediately connected with an agent, Dimtiris, who assisted us in planning the trip of a lifetime.

Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip... read more

We had the most exceptional experience with kimkim. Upon entering the details of our desired travels, we were immediately connected with an agent, Dimtiris, who assisted us in planning the trip of a lifetime.

Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip that felt right for our group.

He informed us on everything that was going on throughout our booking and travel process, so there were no surprises along the way. He answered every question we had and made sure we were prepared when we arrived in Athens.

Dimitris also set us up with a fantastic Skipper for our travels, Andreas. Andreas was patient and thoughtful, and exceeded all of his duties as a skipper throughout our trip. He put so much effort into making sure we had the best trip possible, and he succeeded in doing so.

Thank you, Kimkim, Dimitris, and Andreas for giving us a week we will never forget! We can honestly say we would not have had the same experience if it wasn't for all of your help and consideration.

Dimitris Zografos profile photo
Dimitris Zografos, local specialist, responded to this review:

Hi Jacky, Leeann and the team:)

Thank you for your kind words we are so happy receive such feedback about your sailing holiday ! It is an additional boost for us to continue designing unique, tailor made experiences for our travelers!

All the best!

Dimitris

Marrakech & grand tour of the sahara desert - 6 days, Morocco - Jul 26 - Aug 2, 2019

Traveler: Elizabeth S. - Local specialist: Brahim Bourrich

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we... read more

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we visited and knew all the great restaurants to take us. He was very enjoyable to speak with during our trip and extremely accommodating.

Our honeymoon trip could not have been better - we toured museums, we drove through the beautiful Atlas Mountains, we rode camels and slept underneath the Milky Way in the Sahara Desert! Our time in Morocco was a success thanks to the kimkim Team, Brahim and Mohammad!

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Elizabeth,

Thank you very much for sharing your feedback with me.

Please allow me to say that it has been a great honor to be in charge of all your services, and I am very happy to hear that you loved your honeymoon experience in my country. Your driver Mohammed will also be super happy to hear about it. He is a brother to me, and I am always proud of him.

Please never hesitate to keep me informed once you have new plans for my country; there are always new experiences awaiting you.

All the best,
Brahim

Trip to croatia, Croatia - Aug 7 - Aug 13, 2019

Traveler: Natalie D. - Local specialist: Veselka Huljic

My son and I had the most amazing trip to Croatia and it was all because of the incredible planning that Veselka provided. Absolutely everything (hotels, experiences, tours and transportation) was perfect. She checked in with us regularly to ensure everything was going according to plan and she even adjusted when our flight was cancelled and we needed to change our arrival location. I simply cannot recommend Veselka enough. She exceeded all of our expectations!

Veselka Huljic profile photo
Veselka Huljic, local specialist, responded to this review:

Dear Natalie,
I am so happy that you enjoyed your stay with us. Thank you for choosing us to be your host and thank you for sharing your experiences with other travelers.
Hope to meet you again in Croatia, exploring some new parts of our beautiful country.
Vese

Oslo to bergen fjord adventure - 5 days, Norway - Aug 1 - Aug 8, 2019

Traveler: Peh S. - Local specialist: Nina Fossum Andreassen

The whole itinerary was very well planned and we had a great time in Norway. We couldn’t have visited all the beautiful and scenic locations without Nina’s recommendation. All the hotels are very well located. Nina Andreassen was very helpful and responsive to our queries.
Overall we were satisfied and happy with the service provided by Kim Kim and the team.
We would recommend Kim Kim’s service to anyone who wish to visit Norway.

Nina Fossum Andreassen profile photo
Nina Fossum Andreassen, local specialist, responded to this review:

Thank you so much for your kind words Peh, it means a lot to me and I had a great time planning this trip with you. I cannot tell you how happy I am to hear you're satisfied. Best of wishes from me and hope you will come back to Norway again!

Susie

Sydney and beyond for nature lovers, Australia - Aug 2 - Aug 12, 2019

Traveler: Susie G. - Local specialist: Jasmine Harvy

We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure.

Travel was seamless and included transportation - which was a... read more

We had an absolutely enchanting trip to Australia, thanks to Jasmine at Global Tour Specialists! She created a perfect itinerary for us that involved adventures like a rock hopping river hike to a day spent in the rainforest sampling ice cream and climbing above the tree line! We snorkeled at four sites along the Great Barrier Reef from Cairns to Port Douglas, cuddled koalas, and just had day after day of top notch adventure.

Travel was seamless and included transportation - which was a huge help since we’re used to driving on the other side of the road! We felt so relaxed and joyful, and grateful to have had Jasmine’s insight and good planning. We appreciated that there was a 24 hour phone number to contact in case of an emergency, and when we ran into minor issues, Jasmine and her team were so responsive.

This is not the type of vacation we usually take — it was a special occasion (our 10th wedding anniversary) and Jasmine did absolutely everything to ensure it was a special trip every day from beginning to end. Thank you so much! We had the adventure of a lifetime and would recommend KimKim and Jasmine at Global Tour Specialists in a heartbeat!

Jasmine Harvy profile photo
Jasmine Harvy, local specialist, responded to this review:

Hi Susie & Michael,

I'm so happy to hear about your experiences in Australia. Cairns & Port Douglas are such a special area of Australia with so much to offer to each and every visitor. I'm glad you guys enjoyed your trip and really hope to see you travel to Australia again. I enjoyed working with you from start to beginning on your itinerary.

Kind Regards,
Jasmine

Livia

7 days in morocco - 3 great itineraries, Morocco - Aug 1 - Aug 8, 2019

Traveler: Livia S. - Local specialist: Sharon Louthian

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my... read more

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my reality.

Marocco certainly doesn’t lack of natural beauty, and distinctive buildings of mosques, riads, and kasbahs. What makes every place special though is the kindness and friendliness of the people.

I would not only travel with Morocco Immersion again but also recommended it to anyone who aims to get away from the mass, and experience Marocco on a personal level.

Huhe thanks to the team and all family members!

Sharon Louthian profile photo
Sharon Louthian, local specialist, responded to this review:

Hey Livia - Thanks so much for the great review! We are so happy that we were able to show you Morocco and be a part of your journey. We truly hope that this getaway was exactly what you needed and we are looking forward to the day that you return and we are able to share more with you!

Thanks again from the entire Morocco Immersion family. You are welcome any time!

Thanks,
Sharon

Trip to iceland, Iceland - Jul 27 - Aug 6, 2019

Traveler: Vandana S. - Local specialist: Preeti Bhide

We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were... read more

We did a 11 day driving tour around Iceland. I wish I could pick a few places that were most memorable but the whole trip was amazing. The accommodations were exceptional and the directions were accurate. We had no problems while in Iceland and following the itenary that Preeti put together. Thanks to the WIFI in the car, we were even able to add in a few detours on the fly and still get back to the routes that were part of the iterary. The tours that were booked for us and the guides were very good. We had a lot of fun on all the tours.
Thanks to the team at kimkim for making this trip to Iceland memorable. We plan on coming back for the northern lights and will definitely use their services again.

Croatia, Croatia - Aug 5 - Aug 12, 2019

Traveler: Tal O. - Local specialist: Jared Reisman

We had an absolute amazing experience with KimKim and enjoyed our trip thoroughly in Croatia. Josipa especially was extremely helpful, and checked in on every little details. Will definitely recommend KimKim to others.

Mexico2019 rev1, Mexico - Jul 20 - Aug 6, 2019

Traveler: Alan S. - Local specialist: Sibila Andrade

Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and... read more

Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and what we were interested in doing. The trip was perfectly coordinated. Our transportation and guides were all punctual, professional, and great to work with. It is clear that the staff at Totonal have experience and knowledge which they are passionate about sharing so that their clients have a truly wonderful time in Mexico. Every guide we had was well informed on their particular area and subject matter, as well as being friendly and accommodating when necessary.

Melina oversaw our day to day operations, and was available day or night any time we had a question or concern. She was an invaluable resource, and her response time was always super quick! In Mexico City, Pablo capably led us around the city, avoiding crowds and heavy traffic, sharing with us his knowledge of art, history, and the Aztec ruins in the surrounding areas. He was our driver on longer journeys to Queretaro and San Miguel de Allende, and he became like a member of the family after our time together.

Outside of San Miguel de Allende, we had the amazing opportunity to cook with Rosana at her home and restaurant, which is also a museum of prehispanic astronomy. It was an unforgettable day with Rosana, her husband, and her helper Lola- and I would highly encourage anyone with a love of history and the culinary arts to check it out!

Our guide for the day in Guanajuato was Antonio, and he deftly led us on a walking tour of this fabulous city, painting a vivid picture of its history and current status as one of the world’s great silver mining regions. As a lifelong resident of Guanajuato and a former mining engineer himself, Antonio had a wealth of personal knowledge and experience to share with us, and was a true gentleman and pleasure to converse with. From Guanajuato we flew to Cancun and began our time in the Yucatan in Tulum. Our guide, Pepe, showed us the wonders of the Sian Ka’an reserve. As an avid and prolific diver, his knowledge of the history and flora and fauna of the area were unparalleled. We followed him into the jungle to watch a skilled ‘chiclero’ extract latex from a tree using the same method as his father and grandfather before him. Unforgettable!

I also must thank our local contact in Playa del Carmen, Teresa. She accompanied us in person to ensure we had no difficulties at the car rental office, and she was there at the culmination of our journey to see us off at the airport and facilitate a smooth departure. She was kind and wonderful, and always just a message away if we needed anything at all during our time in the Yucatan.

In summary, we are thrilled with KimKim’s services. Like most people, our time and resources for travel are limited, and KimKIm succeeded at providing us with a unique and personal curated experience. It means so much that KimKim was able to assist us with crafting such a memorable, meaningful, and seamless trip. I am already dreaming of the next adventure… and when we are ready for that journey, I will be reaching out to KimKim again to help us with the logistics!

Thank you,
Jessica and Alan

Myanmar, Myanmar - Jul 22 - Aug 2, 2019

Traveler: Victoria S. - Local specialist: Anne Cruickshanks

We had a really wonderful time in Myanmar, the country and people are beautiful and the food was simply delicious. Like others we were used to travelling independently and haven't used an agent before but our experience with Anne and everyone at Myanmar Pure couldn't be faulted. We were able to see/do so much more based on their advice visiting Yangon, Mandalay, Bagan, Kalaw and Inle and places in between. We travelled with our 2 year old and everyone went the extra mile to accommodate his... read more

We had a really wonderful time in Myanmar, the country and people are beautiful and the food was simply delicious. Like others we were used to travelling independently and haven't used an agent before but our experience with Anne and everyone at Myanmar Pure couldn't be faulted. We were able to see/do so much more based on their advice visiting Yangon, Mandalay, Bagan, Kalaw and Inle and places in between. We travelled with our 2 year old and everyone went the extra mile to accommodate his extra needs providing car and bike seats, beautifully made up cots, flexibility in trip timing and a variety of travel/activities from air, bike, boat, horse to car and train. Our guides Min, Nay, Arkar, Wai and were all incredibly knowledgeable, friendly and helpful. Having spent many years living and travelling in Asia this was still a fabulously different experience. I have told as many people as I can about visiting Myanmar and using Anne and her team - thank you!! xx

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Anne Cruickshanks, local specialist, responded to this review:

Thanks for your kind words about your family holiday in Myanmar! I'm delighted that we were able to show you so many diverse aspects of the country and take care of your little one along the way. We were on a team retreat when I received this so it was special to be able to share this feedback with everyone while we were gathered. Hope to see you here for another visit again soon!

Adrian

2 weeks in peru: 4 suggested itineraries , Peru - Jul 26 - Aug 10, 2019

Traveler: Adrian P. - Local specialist: Carmen Paredes

We've just come back from an amazing trip to Peru. We loved every part of it but a special mention to Jhordy and Paulieno our guide and chef for the Salkantay trek who helped us complete a tough challenge across stunning mountains and also to Manuel who led us on many hunts through the jungle.

Everything was organised by Peruvian Soul and all the connections and pickups were stress free.

Carmen Paredes profile photo
Carmen Paredes, local specialist, responded to this review:

Hi Adrian,

Thank you very much for traveling with us. We were more than happy to be part of your Peruvian adventure and we hope to see you and your family again.

Have a wonderful week! 😊

Maxine

Sue considine - invoice for friends (couple)., Peru - Aug 1 - Aug 5, 2019

Traveler: Maxine B. - Local specialist: Liz Karen Llolle Jihuallanca

Oscar was an outstanding guide for four days. Our itinerary originally included an early morning horseback ride to Rainbow Mountain. We just weren’t up for it mentally or physically and tried to get in touch with our KimKim representative by email but we’re unsuccessful. We did not realize that because it was a Sunday we needed to call. That should have been made clear to us.

Otherwise, all was great!

Custom island / boat/ touring . we want to experience greece particularly some beaches old towns island etc. we are open to suggestions., Greece - Jul 29 - Aug 5, 2019

Traveler: JOHN S. - Local specialist: Dimitris Zografos

Stelios was excellent. He engaged my wife, sister and children in a very positive thoughtful way. Our food was excellent and our chef was fantastic. All above expectations. Highly recommend this trip

Dimitris Zografos profile photo
Dimitris Zografos, local specialist, responded to this review:

Hi John,

I am so happy to hear that you had an excellent catamaran yacht holiday around the Saronic islands!

Your skipper Stelios is one of my trusted partners, thank you for letting me know that he did a great job.

I hope to have you sailing in Greece again in the near future!

Best wishes,
Dimitris

7 days oslo | local aurland | bergen, Norway - Aug 3 - Aug 10, 2019

Traveler: Brenda N. - Local specialist: Linda Veråsdal

I consider that one of my luckiest "finds" to be when I ran across a personal travel posting that mentioned kimkim. I had already spent many unsuccessful & frustrating hours on my computer trying to plan a week long trip to Norway with our son, daughter-in-law, 6 yr old grandson and 2 year old granddaughter. It had become abundantly clear that I was out of my depth. Linda answered my initial inquiry at kimkim and we began planning an agenda that included the areas we wanted to see, bolstered... read more

I consider that one of my luckiest "finds" to be when I ran across a personal travel posting that mentioned kimkim. I had already spent many unsuccessful & frustrating hours on my computer trying to plan a week long trip to Norway with our son, daughter-in-law, 6 yr old grandson and 2 year old granddaughter. It had become abundantly clear that I was out of my depth. Linda answered my initial inquiry at kimkim and we began planning an agenda that included the areas we wanted to see, bolstered by what sites and activities she recommended in each of those areas. Through efficient and prompt emailing, she helped build a travel schedule with the 6 yr and 2 yr children in mind. At no time, however, did I feel that she was pushing us in any particular direction. She was happy to adjust, consider, re-arrange, explain why something might not work, suggest alternatives --- all with the goal of reaching an agenda that met our varied personal needs. Once the final agenda was set, I was SO impressed when everything we needed was emailed to us about 2 weeks before departure: a very detailed trip agenda; hotel reservations; pre-paid train & ferry tickets; timed taxi reservations; individual maps to use once we arrived at each destination; pre-paid entrance tickets to Viking Valley; names of guides, their contact information, time & place to meet; even a dinner reservation at a popular restaurant -- plus her contact number if we needed anything during the trip. In addition, she double-checked each reservation right before we arrived. I realized how carefully we were being "shadowed" during the trip when I received an email from Linda, just "checking in" to see how we were doing, and a text another day advising me that a guide had become ill, and giving me the name & contact information of the new guide. That was when I clearly realized the most valuable difference in kimkim and the "brick & mortar" travel agencies I have used in past years: a travel agency here in the U.S. would have been finished with us once we paid, and certainly once we had departed on the trip. Linda and our guides (Matilda & Vilde --- both delightful, by the way) were there for us throughout the trip. We knew intuitively that we could count on Linda and her colleagues to help us in any situation that might arise, or even to just answer a question.

I consider myself a walking kimkim advertisement now. I am spreading the word to everyone I know, as this business model offers a level of excellence & stress-free travel that is completely unique in today's world of limited, impersonal customer service. Thank you, Linda! We LOVED your gorgeous Norway! We hope to use kimkim again!

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Dear Brenda, thank you so much for your lovely review. This is exactly what we stive for every day. To be at service for our travellers and make sure the process is seamless and taken care of, accordingly to your wishes and requests. I am really happy to read how much you appreciated this and the journey of course! It was a pleasure working with you and planning your trip together. It can indeed be overwhelming with so many options around. hope to see you back one day, or in another KimKim destination!

Trip to iceland, Iceland - Jun 22 - Jul 6, 2019

Traveler: Joy R. - Local specialist: Sotiria Prodromiti

We enjoy our trip in Iceland very much. Sotiria has been really helpful and answered all of our questions. Her planning has helped smooth our trip and we had more opportunity to enjoy the moment with less worry.

2-week ring road self-drive itinerary: highlights of iceland and the remote westfjords, Iceland - Jul 24 - Aug 5, 2019

Traveler: Antony R. - Local specialist: Preeti Bhide

After an initial few hiccups with getting going, the experience with kimkim has been very pleasing. The quality of the accommodation choices were in line with expectations, which was not a bad thing as we tend to have high expectations! However the star of the show was your instructions guide as that made our road trip through Iceland a piece of cake! Preeti and importantly Halldor were extremely helpful in getting our bookings together especially when we wanted changes on the fly while in Iceland and that was greatly appreciated. Overall it was a positive experience!

Trip to peru, Peru - Jul 29 - Aug 9, 2019

Traveler: Jean Y. - Local specialist: Carla Pando

The local agent Quechua Treks did a great job, we love all the details they arrange, like the snakes on the bus food restaurant our guide Zacarias pick was all amazing. Zac makes the trip even more enjoyable he is great tour guides full knowledge of the sites and plannings the trip in perfect timing. And our drive also did a great job.
Zip lining was very adventurous but not for everyone our group enjoyed.
Scared dreams lodge is beautiful hotel to stay, we loved it a lot.

Stephanie

Active athens, mykonos, and santorini - 8 days, Greece - Jul 27 - Aug 4, 2019

Traveler: Stephanie F. - Local specialist: Harris Bitsounis

Kim Kim and Harris were spectacular. The process of booking was smooth and Harris was very attentive to my needs and and wants for the trip. He had great suggestions and our trip was flawless.
I highly recommend using Kim Kim and especially Harris when planning a trip to Greece.
All the transfers went great and the hotels were amazing.
This is a 5 Star Team

Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Hello Stephanie,

I am more than happy that you enjoyed your trip! Thank you very much for your kind words. We did our best so you can have the best memories for Greece. Of course I would happy to organize another trip for you any time!

Greetings from all of us!

Best regards,
Harris

Road trip scenic landscape - 17 days, Norway - Jul 4 - Jul 20, 2019

Traveler: Anne B. - Local specialist: Linda Veråsdal

Norway - Road trip scenic landscape (17 days)

This was my first trip booking through KimKim. Our local agent in Norway (Linda) was fantastic! She did a great job fitting in all our requests of things we wanted to see while in Norway as well as including destinations that were "must sees" for our time in this beautiful country! The hotels were terrific (safe, clean, in nice central locations) and our guides for Oslo and Bergen were fun, knowledgeable, and personable. Linda was also very... read more

Norway - Road trip scenic landscape (17 days)

This was my first trip booking through KimKim. Our local agent in Norway (Linda) was fantastic! She did a great job fitting in all our requests of things we wanted to see while in Norway as well as including destinations that were "must sees" for our time in this beautiful country! The hotels were terrific (safe, clean, in nice central locations) and our guides for Oslo and Bergen were fun, knowledgeable, and personable. Linda was also very responsive to any questions we had while we were on our trip. The price we paid for this service was well worth the money given the time it saved us in researching recommended places to visit as well as to book hotels and transportation. I highly recommend using KimKim and plan to use them again for our next overseas trip!

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Hi Anne, thank you so much for the feedback and recommendation! Truly appreciating that. It was great fun plan your trip together and I am really happy to read that it was well worth it! hope to see you back soon, or in one of KimKim´s other destinations!

Ari

Adeventure trip. , Bolivia - Aug 1 - Aug 11, 2019

Traveler: Ari F. - Local specialist: Milenka Omireis

Milenka was great and we had an awesome trip. We are 3 adults in our 30s and we really loved our time in the Pampas we stayed in Mashapique Eco Lodge and had an awesome guide named Wilman! Death Road, Tocana Coca Village, La Paz and Coroico, were soooo nice. Our guide in La Paz area David was THE BEST.

We also loved seeing the Salt Flats and Desert. The one issue here was that our guide Jaime in the Uyuni area really wasn't good. He rushed us and didn't really explain things well and was... read more

Milenka was great and we had an awesome trip. We are 3 adults in our 30s and we really loved our time in the Pampas we stayed in Mashapique Eco Lodge and had an awesome guide named Wilman! Death Road, Tocana Coca Village, La Paz and Coroico, were soooo nice. Our guide in La Paz area David was THE BEST.

We also loved seeing the Salt Flats and Desert. The one issue here was that our guide Jaime in the Uyuni area really wasn't good. He rushed us and didn't really explain things well and was just not fun. Milenka explained that he is not usually the guide they use though. Just our guide had an emergency at the last second.

Overall we had a great and awesome experience. Highly recommend Milenka and KimKim

Milenka Omireis profile photo
Milenka Omireis, local specialist, responded to this review:

Hola Aaron,

Welcome back to your home! In name of all the team, thank you very much for your words. This helps us to keep working in provide to all of our clients a good service and we are happy that you had a great time in Bolivia!

Regards,
Milenka

Sri lanka from north to south - 15 days, Sri Lanka - Jul 19 - Aug 9, 2019

Traveler: Linda M. - Local specialist: Nathasha Abeyrathne

We are a couple in our 60’s so this trip was going to be quite adventurous for us.
We made a late decision to visit Sri Lanka so to be fair to our specialist Natasha there wasn’t a lot of time for communication.
After the Easter bombing we decided to ignore advice not to go. Security was tight & we could not have felt safer. The people were so welcoming & grateful that we had come!
Our personal driver Loxely had good knowledge, was very calm /reliable & a cautious driver.

Most memorable -... read more

We are a couple in our 60’s so this trip was going to be quite adventurous for us.
We made a late decision to visit Sri Lanka so to be fair to our specialist Natasha there wasn’t a lot of time for communication.
After the Easter bombing we decided to ignore advice not to go. Security was tight & we could not have felt safer. The people were so welcoming & grateful that we had come!
Our personal driver Loxely had good knowledge, was very calm /reliable & a cautious driver.

Most memorable - Sigiriya Lion Rock, Dambulla Cave Temple, Ella nine arch bridge, Galle Fort, Arugam Bay, Kandy Esala Pera Hera

Least memorable - Travelling far North, Delft Island, 3 safaris (1 is enough)- we saw more wild animals roadside,
Travelled the full length of the country (mostly 70km limit) & return in 22 days.
We probably tried to fit a little too much in so would have liked less temples & more down time esp at the beach.

Best coffee experience - not cheap but worth it!
Hideaway Cafe, Arugam Bay
Espresso Italiano, Sigiriya

Nathasha Abeyrathne profile photo
Nathasha Abeyrathne, local specialist, responded to this review:

Dear Linda and Rob,

Thank you very much for sharing your thoughts about the memorable tour you had with us in Sri Lanka. I do respect your thoughts and will consider the important points you have mentioned when preparing a lengthy tour in future. And at the same time, I do hope that you both will visit us again so that we can offer you another memorable tour in Sri Lanka. Wish you both good health and have a pleasant day ahead!

Best Regards,
Natasha

Bulgaria countryside, Bulgaria - Jul 31 - Aug 10, 2019

Traveler: Michael F. - Local specialist: Simeon Dimitrov

This trip was attractive to me as it was focused on rail travel throughout Bulgaria. A very relaxing method of seeing the countryside.
Simeon was an excellent guide with in depth knowledge of all aspects of the trip plus excellent history lessons at each destination. He is passionate about Bulgaria, past and present and positive about the future.

Maria

Upcoming trip, Spain - Aug 3 - Aug 10, 2019

Traveler: Maria M. - Local specialist: James Monro

Amazing trip! This is my second trip with Kimkim and I am already planning for the next one. My daughter and I were treated like VIPs! Every detail was anticipated and handled. Every guide ( Miguel Angel, Estephania and Christina) were professional, knowledgeable and friendly. Every driver, whether for a short ride or a day long assignment, was amazing. I can't thank David, our driver for Malaga, for how wonderful, punctual, knowledgeable and friendly he treated us all day. Please don't change anything about your services.

Beth

Explore oslo and tromsø | hiking and biking, Norway - Aug 6 - Aug 10, 2019

Traveler: Beth S. - Local specialist: Fridur Kjartansdottir

Kimkim was easy to use and my agent, Fridur, was fantastic. Super easy to work with and planned a trip that was spot on what I wanted. Everything was communicated clearly. All the places he chose were excellent. Top notch hotels, great local tours, wonderful all around.

Fridur Kjartansdottir profile photo
Fridur Kjartansdottir, local specialist, responded to this review:

Wonderful to know that you enjoyed your trip, Beth! Stig told me he had a great time with you in Oslo.
It was a pleasure working on this with you and I appreciate you taking the time to write this lovely review :)

Iceland with teens, Iceland - Aug 4 - Aug 9, 2019

Traveler: Justine G. - Local specialist: Preeti Bhide

I was nervous about using an online service, but it was simple and Preeti and her team were great. We had a wonderful trip that included everything we wanted to see and a couple less-known places that we really enjoyed. And, Preeti helped us however needed while we were there, including re-scheduling a tour for a later time. We could not be happier with the service we received.

Norway fjords summer tour - 14 days, Norway - Jul 20 - Aug 3, 2019

Traveler: Sally B. - Local specialist: André Larsen

The help we received made the trip perfect fir us. We had a few snafus along the way but they managed them through with us. The private tour we had in Oslo was great, the one in Bergen not as knowledgeable. Could have had some more knowledge on how to get on and off the cruise on check in times for luggage when we need to be out of cabin.

More guidance on good side of the bus for views, more detail on how the nutshell bus works. That sort of thing.

André Larsen profile photo
André Larsen, local specialist, responded to this review:

Thank you so much for your kind words. I am very happy to hear that you liked the trip. And thank you for the feedback as well, I will remember that for the future.

Iceland with teens, Iceland - Aug 4 - Aug 9, 2019

Traveler: Jana P. - Local specialist: Preeti Bhide

We loved our trip planned by Preeti and KimKim. All of the day-by-day instructions were extremely helpful in navigating and getting to where we needed to be on time. Thank you so much for suggesting that the Price family go up to the lighthouse at Gardur. We met the funniest gentleman manning the lighthouse coffee shop and spend a good deal of time listening to his stories.
We weren't sure we would enjoy all of the driving along the South coast, but when we were done, we really... read more

We loved our trip planned by Preeti and KimKim. All of the day-by-day instructions were extremely helpful in navigating and getting to where we needed to be on time. Thank you so much for suggesting that the Price family go up to the lighthouse at Gardur. We met the funniest gentleman manning the lighthouse coffee shop and spend a good deal of time listening to his stories.
We weren't sure we would enjoy all of the driving along the South coast, but when we were done, we really appreciated all of the beautiful sights that we saw and were glad we did it. Everyone seemed to have a different favorite experience. Our 15 year old loved the ice cave tour with Katlatrack Adventure Tours. David was an awesome guide and great story teller. It was well worth it.
The adults enjoyed the secret lagoon. The teenagers were a little put off by the open showers, but they managed. We only spent about an hour there. The dinner at the tomato farm was liked by all of us. We all really liked the waterfalls on the first day of our trip and the Lava Tube tour was voted by the teens as most underrated tour.
Everyone loved the black-sands beach in Vik. It was very crowded but not too hard to find a place for a photo without other in the shot. The drive from Vik to Gerdi was amazing in places with the cliffs and fascinating topography,
My favorite thing was sitting on the porch of our cottage at Hesthmier Cottages and looking out over the valley at the horses and other animals. That hotel was a favorite for its location and views. It was clean and well managed. The owners were very friendly and proud of their place.
The Glacier lagoon and diamond beach were also a big hit with the teenagers. We had a lot of fun taking photos there. Unfortunately we arrived after the bathrooms were closed, so that was an issue.
The falls at Guilfoss were incredible and a must-see. We didn't get to see the Geysir because we were running low on time. We liked the national park, but the kids were tired and we had to walk quickly in order to get to our dive between the continents. For several members of our group that dive was by far the favorite thing of the trip. They loved the team at Dive.Is.
We spent some time walking around Reykjavik, but did not really enjoy the Puffin tour. We really couldn't see them since they are so small. It wasn't a long tour and the people giving the tour were wonderful, it just wasn't our thing. On the last day we really only had time to go to the Blue Lagoon. We all loved it and had fun getting face masked and laying around in the water. We had lunch at the sit-down restaurant which was fine, but very slow. We ultimately had to cancel our desserts and rush out to get to the airport.
Final thoughts: we loved the trip and would definitely recommend KimKim to anyone planning on traveling to Iceland. Our only suggestion would be that our daily plans really didn't seem to allow enough time to enjoy the stops and we ended up having to cut some stops out of our day simply because we ran out of time. The crowds at some of the places may have played a part in that and limited parking and walking areas at some of the stops made our time there longer.

Brad

Sacred valley highlights - 5 days, Peru - Jun 27 - Jul 3, 2019

Traveler: Brad N. - Local specialist: Clara Gies

This for me was a trip of a life time which was a total of 18 days with my daughter celebrating her graduation from High School. Kim Kim handled our 7 days in Peru and 11 days in Colombia. The time in Peru was magical. The highlight of the entire trip was Alexandra who was our guide in Peru for 2 days. I've been traveling for 20 years on international trips and Alexandra was by far the best guide i've ever encountered. Her ability to interact with myself and my daughter was wonderful as... read more

This for me was a trip of a life time which was a total of 18 days with my daughter celebrating her graduation from High School. Kim Kim handled our 7 days in Peru and 11 days in Colombia. The time in Peru was magical. The highlight of the entire trip was Alexandra who was our guide in Peru for 2 days. I've been traveling for 20 years on international trips and Alexandra was by far the best guide i've ever encountered. Her ability to interact with myself and my daughter was wonderful as she relayed to us the customs of local people and the influence of Inca culture. Her ability to recant history and it's influence on previous cultures and current live styles of those who choose a modern path along with those who desire to live an indigenous lifestyle of the past. She was funny, engaging, caring, recommending places to eat and sites to see later when the guided tours were over enhanced out time substantially. Alexandra was more than a guide, she became a life long friend. We loved everything about our trip to Peru. Kim Kim hit a home run in our book. I will be back!

Colombia's culture & archaeology tour - 14 days, Colombia - Jul 11 - Jul 24, 2019

Traveler: Peter G. - Local specialist: Nathalie Clavel

Congratulations to all your people of the Kim Kim team in Columbia. First we mention Nathalie. She did a great job from the beginning to the end. She was everytime absolutly accurate and punctual.
Every question from or side has been answered immediately and correct. She found an incredible crew in all the places we visited. Every guide and all the translators have done an excellent job. And also the drivers - what is not the easiest job on Columbian roads!

Whenever we come back to Columbia, we will certainly join again Kim Kim an of course Nathalie!!!

Nathalie Clavel profile photo
Nathalie Clavel, local specialist, responded to this review:

Hi Peter,
Thank you for your comments! I passed the message along to all the team. It was nice meeting you in Cali, and I hope to see you again in Colombia in the future!
Best wishes,
Nathalie

Spain in a week, Spain - Jul 28 - Aug 3, 2019

Traveler: Desiree H. - Local specialist: Patricia Marques

Patricia was amazing and offered me one of the most memorable parts of my trip. I arrived in Spain to Madrid and they’d organised a welcome pack with a local mobile Phone printed and itinerary with a day to day program.
The trips especially in Barcelona were absolutely amazing. The excisions were great!! Especially the Gaudi trips and the gothic quarter, with incredibly fun and knowledgeable guides but my standout was the Vintage Sidecar tour to the vineyard at Alella with Tarek. A brilliant... read more

Patricia was amazing and offered me one of the most memorable parts of my trip. I arrived in Spain to Madrid and they’d organised a welcome pack with a local mobile Phone printed and itinerary with a day to day program.
The trips especially in Barcelona were absolutely amazing. The excisions were great!! Especially the Gaudi trips and the gothic quarter, with incredibly fun and knowledgeable guides but my standout was the Vintage Sidecar tour to the vineyard at Alella with Tarek. A brilliant different fun and fabulous experience! Using KimKim makes it’s expensive and I think if you got in touch with local operators you could possibly do this at half the cost but for me it was worth it.
Patricia in particular was so helpful and I really recommend her!

Patricia Marques profile photo
Patricia Marques, local specialist, responded to this review:

Dear Desiree,

Thank you for your trip review and for your kind words.

It was a pleasure arranging this trip for you!

I am very happy that you enjoyed your trip and that you loved discovering my country.

Have a lovely day!

Best regards,

Patricia Marques
Owner

YOURTRIPTOSPAIN
C/Azanuy, 4
Binefar 22500 (Huesca) Spain
www.yourtriptospain.com
Ph: +34.651171192 (WhatsApp available)
Skype ID: yourtriptospain.com

Eje cafetero 3- day trip, Colombia - Jul 23 - Jul 26, 2019

Traveler: Paola R. - Local specialist: Yuliana Martínez

Our tour of Eje Cafetero was much, much better than expected. Juan Diego Giraldo was the most knowledgeable, professional, and polite guide we have ever had. He answered our many questions thoroughly and thoughtfully. His vast knowledge of Colombia, biodiversity, the regions was evident. Yuliana was very professional and knowledgeable, as well. Thank you kimkim! We will be sure to contact you again when we need a new tour of somewhere exciting, though our trip to Colombia will be a tough act to follow. Colombia is amazing,

Yuliana Martínez profile photo
Yuliana Martínez, local specialist, responded to this review:

Hi Paola,

We are very happy to know that your trip was a good experience for you. It was a pleasure to have you here! Thank you for traveling with us, your comments are very important to keep us better and offer a better service with quality.

All the best,

Yuliana

Fjords/kayaking near bergen, Norway - May 31 - Jun 3, 2019

Traveler: Kenneth S. - Local specialist: Ingrid Thornes

We were disappointed with the service from Kim Kim. The Nærøyfjord fjord itinerary that Ingrid chose for us routed us through the same fjord three times: Flam to Balestrand, then Balestrand to Flam, and then the first hour of the Nærøyfjord “tour” was through the same area for the third time. You called it a tour, but it wasn’t: there was no commentary or information given during the Nærøyfjord trip. On the Norled boats between Flam and Balestrand, there were announcements about towns we were... read more

We were disappointed with the service from Kim Kim. The Nærøyfjord fjord itinerary that Ingrid chose for us routed us through the same fjord three times: Flam to Balestrand, then Balestrand to Flam, and then the first hour of the Nærøyfjord “tour” was through the same area for the third time. You called it a tour, but it wasn’t: there was no commentary or information given during the Nærøyfjord trip. On the Norled boats between Flam and Balestrand, there were announcements about towns we were passing, and they steered the boat close to various waterfalls along the way so we could get a view. On the Nærøyfjord boat there was nothing like that- we just passed scenery we had already seen (twice), then went around the corner, then got dropped off.

Then came the stop in Gudvangen. In the itinerary it says, “Map of bus stop will be provided,” but you did not provide a map. The instructions said to catch the NX450 bus and pay the driver. There was a sign near the boat dock that said “public buses,” but a man in the ticket office said we needed to go to the main road. In the pouring rain, I went to the bus stop on the street, but it didn’t have the Skyss logo or the NX450 schedule on it, so I walked back to the dock area. Worried that we would miss the bus on the main road if it came by, we took our bags to the road, in the rain. Then the bus came, and many people had advance tickets and got on (why didn’t you book us advance tickets?). The bus driver told us the bus was full, so we dragged our bags back to the dock area- still in the rain- and waited there. The next bus came well before its departure time, so we were able to talk to the driver. We finally knew for certain when we would be leaving, so we could relax and have some dinner.

When I mentioned this to Ingrid, she said, "I was honestly not aware that there would be a chance that it would be fully booked on the bus. " Of course there's a chance: if enough people show up.

The whole reason we booked through your service was because we didn’t want to book things ourselves and end up standing in the rain, not knowing where to go next. And yet, that’s exactly where we found ourselves, after paying Kim Kim a large sum of money. It was frustrating to go through that, when it could have been avoided through advance bus tickets or putting us on different transport.

We have a note for you regarding the Gone Paddling tour in Balestrand, as well. The weather was predicted to be rainy and cold the morning of our kayaking trip, and I called them about switching to their 3pm tour, but it wasn’t running that day. We went ahead and took the morning tour, and Gone Paddling had dry suits for protection against the rain. However, they didn’t offer any sort of gloves or headwear, like a hat or hood. You didn’t mention that we should bring a hood and gloves, and neither does their website. The dry suit kept us dry at first, but as we continued paddling in the rain, my wife in particular got very cold and needed to return to shore. I recommend mentioning to future clients that they need to bring their own gear in case of rain, besides the dry suit, and we’ve mentioned it to Gone Paddling, too.

Overall, we booked with you to make the logistics of our trip go smoothly. In the end, there were more bumps than we expected.

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Dear Kenneth,

I am sorry that parts of the the Norway experience was not quite you expected. Since you specifically wanted to go to Nærøyfjord, we planned it in the only way that was possible, and unfortunately the experience was also shortened and this did not allow for us to take you via another route out!

The weather did not help as well, and I can understand the difficulty you must have faced going to and forth to get to the bus, which unfortunately was full. We can assure you that... read more

Dear Kenneth,

I am sorry that parts of the the Norway experience was not quite you expected. Since you specifically wanted to go to Nærøyfjord, we planned it in the only way that was possible, and unfortunately the experience was also shortened and this did not allow for us to take you via another route out!

The weather did not help as well, and I can understand the difficulty you must have faced going to and forth to get to the bus, which unfortunately was full. We can assure you that this was not intentional, and we have never faced a full bus situation before, so this is quite unusual and unexpected. We have certainly learned from this!

Sorry that the Voss to Bergen train journey did not impress either, this is usually considered a particular spectacular train journey in Norway.

Regardless, I sincerly apologise for any failures on my part, and would like to assure you that this is not intentional.

I also thank you for making the effort to pen down some constructive criticism, which I really value, and will help make each trip that I support better in the future.

Take care and I wish you all the best!
Ingrid

Carolyn

Finland - in the wild, Finland - Jul 17 - Jul 25, 2019

Traveler: Carolyn D. - Local specialist: Elina Hutton

We've just spent a wonderful week travelling with Adventure By Design from Rovaniemi (Lapland) to Tromso (Norway). Our trip was all about immersing ourselves in the environment and taking beautiful day hikes. Elina & Sonja organised a great itinerary which gave us a taste of the different types of environment in the Arctic Circle. It wasn't till the end that we reflected how different each day was and how that made the trip so great! The hikes were well marked and really suitable for us in... read more

We've just spent a wonderful week travelling with Adventure By Design from Rovaniemi (Lapland) to Tromso (Norway). Our trip was all about immersing ourselves in the environment and taking beautiful day hikes. Elina & Sonja organised a great itinerary which gave us a taste of the different types of environment in the Arctic Circle. It wasn't till the end that we reflected how different each day was and how that made the trip so great! The hikes were well marked and really suitable for us in terms of difficulty and duration. The night in the wilderness cabin was a highlight- a great way to meet other Finnish hikers and have an authentic Finnish summer hiking experience. The accommodation varied: self-catering cabins (with sauna's) and hotels which were clean and comfortable and in great locations. It was easy to pick up food supplies (snacks, breakfast food) along the way. My partner's need for gluten-free food was NO problem at all in Finland and Norway. Everything is labelled. How refreshing! Gareth and Amanda were fantastic guides and we really enjoyed our time with them. Everything went smoothly, as planned, and we enjoyed every single minute of our fabulous trip. Highly recommended, and we look forward to coming back one day soon.

Bergen through the green fjord to oslo - 7 days, Norway - Jul 28 - Aug 3, 2019

Traveler: Christine W. - Local specialist: Linda Veråsdal

Our trip to the Norwegian Fjords was wonderful.
Until Oslo, our hotels were owned and staffed by local people who provided excellent and friendly service. Our rooms were all different, a good size, clean and colourful with interesting art works on the walls. Our rooms at the Augustin in Bergen and the Kviknes in Balestrand also had lovely views. All hotels were well sited for making the local area easy to explore. In Oslo, the Scandic Byporten was well sited but our room was very... read more

Our trip to the Norwegian Fjords was wonderful.
Until Oslo, our hotels were owned and staffed by local people who provided excellent and friendly service. Our rooms were all different, a good size, clean and colourful with interesting art works on the walls. Our rooms at the Augustin in Bergen and the Kviknes in Balestrand also had lovely views. All hotels were well sited for making the local area easy to explore. In Oslo, the Scandic Byporten was well sited but our room was very noisy all night and the hotel was a little grubby.
Our 2 guides, John in Bergen and Yunelene? [that will not be the spelling of her name!] in Fjaerland for the Mundal Valley hike were a highlight for us. They were each knowledgeable about their area and shared their knowledge and something of themselves as we walked these 2 very different places together.
Balestrand and Fjaerland were our favourite places to be. The scenery, the friendliness of the people and the peacefulness made it such a special time. When we arrived from there to Flam with its rushing crowds of people we were reminded of how lucky we had been to stay in Balestrand.

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Hi Christine, great to read your feedback from your recent trip to Norway! It was a pleasure to plan your trip together and wonderful that you enjoyed it so much. I hope to see you back in Norway at some point!

High school graduation trip , Australia - Aug 2 - Aug 8, 2019

Traveler: Rebecca H. - Local specialist: Jasmine Harvy

Had a wonderful time , missed flight due to weather and Kim Kim team was right on it . No way we could of experience all the things we did in a short time without their help. Would highly recommend !

Jasmine Harvy profile photo
Jasmine Harvy, local specialist, responded to this review:

Hi Rebecca,
I'm so glad to hear you enjoyed your time in Australia. It was such a pleasure to create your dream itinerary. We hope you visit our country again sometime soon!
Kind Regards
Jasmine

Norway fjords, Norway - Jul 31 - Aug 5, 2019

Traveler: Kathryn A. - Local specialist: Ivan Fesenko

After clarifying our travel dates, which were for this year and a late booking, Ivan made it all work! We were especially delighted with our stay at the Kviknes Hotel in Balstrand! The demi-suite had a superb view of the fjord; comfortable room and lovely balcony.
The 4 course dinner was served to perfection; the lamb was prepared just right; the entire dinner was beyond what we had expected from a large hotel. Our compliments to the entire establishment of the Kviknes. Personnel are... read more

After clarifying our travel dates, which were for this year and a late booking, Ivan made it all work! We were especially delighted with our stay at the Kviknes Hotel in Balstrand! The demi-suite had a superb view of the fjord; comfortable room and lovely balcony.
The 4 course dinner was served to perfection; the lamb was prepared just right; the entire dinner was beyond what we had expected from a large hotel. Our compliments to the entire establishment of the Kviknes. Personnel are polite, professional and welcoming.
Thank you Ivan for your work in making our short stay in Norway so enjoyable. The transfers in Oslo and Bergen were enjoyed, thanks to the personable drivers.
Job well done. We appreciate it!

Ivan Fesenko profile photo
Ivan Fesenko, local specialist, responded to this review:

I am very glad you enjoyed your time in Norway, Kathryn! It was my pleasure to serve and I am delighted to read your words of appreciation.
Cheers!

Neil

Lima, islas ballestas, cusco, machu picchu, lima, mancora beach, Peru - Jul 19 - Jul 31, 2019

Traveler: Neil N. - Local specialist: Jesus Martel

Jesus organised my family the trip of a lifetime. I went with my wife and 5 children over 3 weeks. We arrived in Lima then went to Paracas, on to Cusco and The sacred Valley, then back to Lima and on to Mancora for some beach time.
All the local guides were excellent that Jesus organised. All transport was of good quality and prompt.
All went perfectly thank you Jesus !

Jesus Martel profile photo
Jesus Martel, local specialist, responded to this review:

Hi Neil!
Thank you so much for your kind comments.
It was a pleasure to meet up with you in Lima and talk a little bit about your trip itinerary.
This was definitely a very nice family trip adventure, which included adventure, history and beautiful landscapes that you will always remember!
Thanks again and we hope to be part of your future trip plans.
Have an excellent day!
Best regards,
Jesus, Kim Kim & Peruvian Soul team!

oslo, bergen, geirangerfjord and ålesund - 10 days, Norway - Jul 28 - Aug 6, 2019

Traveler: Michelle C. - Local specialist: Ingrid Thornes

This trip was absolutely magical! Ingrid listened to our interests and constructed a trip that allowed us to see a good spectrum of Norway and participate in activities we enjoyed. Ingrid is a great communicator and answered all questions in a timely and straightforward manner. She also gave us suggestions on places to consider for meals and activities during our free time in Norway. We felt like we had a good balance of free time and activities during our vacation. We could not be more pleased with our KimKim experience!

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Hi Michelle,
Aww thank you so much for sharing all the lovely pictures and I am so happy to hear you had a good time in Norway and it makes me so happy to read that you liked my suggestions as well! Welcome back to Norway any time and thank you again for traveling with us!

All the best,
Ingrid

Sue

Fly from lima to cusco, visit machu pichu in 4 nights, 4 days staying in nice hotelss, Peru - Aug 1 - Aug 6, 2019

Traveler: Sue C. - Local specialist: Liz Karen Llolle Jihuallanca

Overall, it was a great experience.
I was particularly grateful for our guide Oscar, and regret that he was not our guide at Machu Puchu.
I now know that I would need 2 full days in Cusco BEFORE rainbow mountain and would plan more down time for recovery between tours. The schedule was too aggressive for me and my needs.

trisha

Trip to peru, Peru - Jul 11 - Jul 22, 2019

Traveler: trisha b. - Local specialist: Mily Figueroa

Mily went above and beyond. The trip was fantastic. No problems and we had the best guides. Guido was the best we have ever had.

Zachary

Norway's ultimate fjord road trip - 10 days, Norway - Jul 27 - Aug 5, 2019

Traveler: Zachary M. - Local specialist: André Larsen

Booking our trip with KimKim was a breeze. André and Ingrid from the Ethical Travel team were extremely responsive and helpful with questions we had as we prepared for our trip. The itinerary they created for us was great and we thoroughly enjoyed the trip and Norway in general.

They also provided many great recommendations and options of what to do or see in each location, which we really appreciated. They helped take the hassle out of figuring out the best route, hotels to stay at things to see, etc.

Overall a positive experience with the team and reccomend to others.

André Larsen profile photo
André Larsen, local specialist, responded to this review:

Thank you so much for the kind words. We are all very happy to hear that you had a great time in Norway and hope to see you back some time.

History, traditions & golf in marrakech, Morocco - Jul 31 - Aug 5, 2019

Traveler: kevin p. - Local specialist: Brahim Bourrich

Brahim was amazing. Everything that we discussed was delivered without problems. Drivers were courteous and punctual. I would have no hesitation in booking with him again. Kevin Pyle

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Thank you very much, Kevin, for sharing your priceless feedback with me and my future travelers. It's a great honor to know you loved my services and my country. I'll be here always for you especially that there are still more sights to explore and discover :-)

All the best,
Brahim

Group departure - peru family tour - 13 days, Peru - Jul 24 - Aug 4, 2019

Traveler: Cristina d. - Local specialist: Katy Shorthouse

This trip was a unique experience based trip that we enjoyed as a family and will treasure the memories for years to come!! It balanced lots of different opportunities to enjoy the fabulous nature in Peru, with the history and amazing sites. Add great company and guides and Peruvian food and it left us looking forward to a second trip to visit other areas in the country!

Denisse

Explore peru and bolivia - 11 days, Peru - Jul 21 - Aug 6, 2019

Traveler: Denisse G. - Local specialist: Clara Gies

El equipo de KimKim y los especialistas superaron mis expectativas del viaje. El servicio de guías y personal de transportación son impecables. Todo corrió de manera organizada y a tiempo. Definitivamente satisfechos con los hoteles recomendados durante el viaje. Los guías eran muy amables y con mucho conocimiento. Muy agradecida por el excelente servicio de los guías David, Ruth y Mario en Peru y afortunados de contar con Aida y Gerson para el tour del salar de Uyuni en Bolivia. Definitivamente volveré a utilizarlos en mi siguiente aventura.
Gracias Kim Kim!!

Mary

Jerusalem jordan, Jordan - Jul 19 - Jul 23, 2019

Traveler: Mary K. - Local specialist: Lena Sluga

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we... read more

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we took the long drive along the Dead Sea to Petra. Haithan kept us entertained with stories about the people and customs of the area, stopped and let us take pictures with camels, showed us natural springs and gorges, and much more. His car was cool and clean and equipped with wi-fi, which made it nice.

Petra was a remarkable place to see. We visited Little Petra first then we went on to the main Petra at about 11 am. We chose to visit it at our own pace and to read the clear and informative signs ourselves. The natural rock formations were stunning. We went from a hot and sunny environment to a cool and shady one in an instant, preferring the latter.

Walking through the gorges was quite an overwhelming experience, and seeing the elegantly carved monumental buildings really moved us. To think that an ancient civilization lived there! The Nabuteans were very industrious people and we came to admire them. The primitive holes carved out of the caves and used for wine making and water storage and holding staircases and artwork were all eerily mundane. Stony remnants of the everyday labors of a long-vanished people surrounded us and we were mesmerized by them.

We unfortunately were there on a very hot day, and on our way out we were very very warm and could hardly wait until we reached the Visitor Entrance. The sun was beating down on us very hard, but we made it on foot without a donkey ride. We felt quite victorious!

We stayed at the Petra Moon Hotel, which was itself a dream -- a lovely boutique hotel with all the amenities. .After our exertions, we went out to dinner in the evening after on the rooftop at the buffet there. It was delicious and bountiful. The breakfast buffet was another delightful experience, with all kinds of bread, an omelet bar, fresh fruit, yogurt, nuts, dates, juices...everything! The service was wonderful. They held our luggage and called our driver for us because we did not have cell phone service. I would recommend this hotel to anyone.

Our driver picked us up on request at our hotel and drove us the two hours to Amman, with stops on the way, and dropping us off at our hotel, the La Locanda, another boutique hotel -- this one with a music theme. The rooms did not have numbers, but rather the names of a famous middle eastern singers or musicians. Our room was named Sabah Fakhri, a Syrian tenor. The next morning Azzam picked us up and took us to the Citadel and then we sat and had a relaxing tea at a restaurant that overlooked the main street. We wanted to get to the airport for our flight to Cairo that night so he obliged us and took us there. Jordan was a great trip.

But it wasn't over because we had to fly back into Amman from Cairo, then cross over the border again into Israel. This was a challenge, because it was a Friday and the Israel border closed at 11 am and our flight was scheduled to arrive at 9 am. But thanks to our tenacious driver Azzam, who picked us up at the airport (and said we got through in only 15 minutes!) and told us he was quite sure we would make it in time as he ferried us through the confusing mass of people on the Jordanian side of the border, we made it! Amjad picked us up on the other side of the border and drove us to the Jerusalem bus station and needless to say we made it to the rest of our destinations. It was quite an experience, that border crossing day. Sometimes we didn't know what was being said among the parties involved. All I know is Azzam said to take care of the bus driver, which we did. A couple on the bus behind us did not know what was going on, had shelled out a hefty "tax" to somebody and were quite bewildered by it all. Thanks to Kimkim I feel like we were quite spared. Thanks so much to Lena, who answered every email and every question I had. Mary

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Mary,

Thanks a lot for your very detailed feedback, it's nice for me to hear how your trip went! I was very relieved when I heard that nothing went wrong on the last day, and that you made it to the border on time. I hope you enjoyed the other parts of your trip just as much, and that you had a good flight back home.

All the best!
Lena

Trip to iceland, Iceland - Jul 20 - Jul 28, 2019

Traveler: Jennifer B. - Local specialist: Preeti Bhide

Our experience with Preeti and the kimkim service was excellent. Our 9 day trip to Iceland was our first family trip abroad and it couldn't have gone smoother. Once off the plane, our rental car was waiting and was all tricked out with wifi and plenty of leg room. Our itinerary provided by Preeti was excellent, we never felt rushed, yet there was so much they recommended we see. The guides were excellent, we did an ATV tour on black sand beaches and into a gorgeous valley (this was... read more

Our experience with Preeti and the kimkim service was excellent. Our 9 day trip to Iceland was our first family trip abroad and it couldn't have gone smoother. Once off the plane, our rental car was waiting and was all tricked out with wifi and plenty of leg room. Our itinerary provided by Preeti was excellent, we never felt rushed, yet there was so much they recommended we see. The guides were excellent, we did an ATV tour on black sand beaches and into a gorgeous valley (this was everyone's favorite), a snowmobile tour on a glacier (ok, but I'm sure much better in the winter without all the slushy runoff), walked into a glacier ice cave (also cool, but very short), toured a lava cave (very cool - and unusual), and did a horseback ride (this was not everyone's favorite - extremely beautiful scenery through hot springs and backcountry, but the black flies were incessantly swarming and biting and none of us are seasoned riders, so we were very sore the next couple days - lol). All our guides were informative, friendly and accommodating. The hotels we stayed at were all good in their own way, either great food, or nice room, Hotel Umi stood out as one of the best for both. We were all surprised how small the rooms were, and how stuffy most were. The weather when we were there was unseasonably warm, with most days in the low-mid 60's. The family's highlights were the waterfalls, especially Seljalandsfoss, driving to Vik, Skogar museum and Skogarfoss, ATV tour, Geysir - geysirs and waterfall there, the Kerid crater, Thingvellir National park and the fault line between the continental plates, driving through the lava fields up to the western coast, and laughing about signs for snyrting. We enjoyed every minute of our time in Iceland. I would use Kimkim again for planning our next big vacation. We could not be happier with our experience with Preeti and the amazing vacation she put together for us! It was very well planned and for a Type A mom, this is a huge deal!!! Thank you!

Trip to greece, Greece - Jul 26 - Aug 3, 2019

Traveler: Wesley V. - Local specialist: Dimitris Zografos

Our Greece vacation was everything we had hoped it would be. Beautiful locations and great food. Our guide dimitris for acropolis was extremely knowledgeable and a pleasure. Naxos sailing was wonderful. And our guide for kayaking was both safety conscious and very comical in his approach. Maria was an excellent hiking tour guide on santorini where she took us to a fabulous sunset view and also surprised us with food and drink for the magic moment. Dimitris and Kimkim was very responsive... read more

Our Greece vacation was everything we had hoped it would be. Beautiful locations and great food. Our guide dimitris for acropolis was extremely knowledgeable and a pleasure. Naxos sailing was wonderful. And our guide for kayaking was both safety conscious and very comical in his approach. Maria was an excellent hiking tour guide on santorini where she took us to a fabulous sunset view and also surprised us with food and drink for the magic moment. Dimitris and Kimkim was very responsive to all requests pre trip and tried to help customize our requests.
The things I would recommend is to book early to get the better hotel options and there were a couple of times we would have preferred to have our ferry transfers included vs searching for our own transfer at a couple of the island stops.
Overall it was a very memorable trip and I would definitely recommend Kimkim and the team again!

rob

Bogota, cocora valley, medellin and cartagena - 9 days, Colombia - Jul 15 - Jul 24, 2019

Traveler: rob P. - Local specialist: Laura Joy Bowman

Excellent trip. Hotels were well selected, transfers were all in decent cars and activities all went to plan. Medellin for me was the best location with Salento a close second.

Laura Joy Bowman profile photo
Laura Joy Bowman, local specialist, responded to this review:

Hi Rob!

Thank you very much for taking the time to tell us about your trip, I'm very happy to hear you enjoyed your time in Colombia!

Warm wishes from Colombia!

Laura

Moroccan cities of the north - 5 days, Morocco - Jul 28 - Aug 2, 2019

Traveler: Shah S. - Local specialist: Brahim Bourrich

1. Pre-travel - fantastic
2. Arrival - we were conned by the money changer (Global Exchange at the airport) - to purchase a debit card (cost 299 MAD - non-refundable) - for safety reason - the lady try to push us to buy 4 cards (one each) - which luckily we declined but still lost 299 MAD for the useless card.
3. Muhammad Ruzaidi dropped out his wallet from the Airport door to the car.
Casablanca - Meknes- Fes - OK - expensive lunch.
4. 2 nights at Riad Norma - OK
5. Riad Norma itself - the... read more

1. Pre-travel - fantastic
2. Arrival - we were conned by the money changer (Global Exchange at the airport) - to purchase a debit card (cost 299 MAD - non-refundable) - for safety reason - the lady try to push us to buy 4 cards (one each) - which luckily we declined but still lost 299 MAD for the useless card.
3. Muhammad Ruzaidi dropped out his wallet from the Airport door to the car.
Casablanca - Meknes- Fes - OK - expensive lunch.
4. 2 nights at Riad Norma - OK
5. Riad Norma itself - the room is old and musty with stale potpourri smell - would rather have a neutral smell in the room. Mdm Monique and her staff were very attentive though. Overall, very personal experience with super extensive breakfast.
6. Fes day tour - OK expensive lunch.
7. Fes to Chefchaouen - stop by at Volubilis - OK
8. Chefchaouen - optional guided tour - OK
9. Chefchaouen - one night stay at a very nice Riad Cherifa ( even though not as personal as Riad Norma) and nice breakfast.
10. Chefchaouen to Rabat - nice reasonably priced lunch at Mister Rotisserie. Rabat city tour - OK
11. Rabat to Casablanca - Casablanca city tour - OK
12. Stay at Odyssee Center Hotel - nice (relatively small) room - they were nice enough providing us with packed breakfast since we checked out at 6am. The front desk was not able to release the blocked 3000MAD fund from my Visa due to bad internet connection. As a result 3000MAD was deducted from my card - yet to get the reimbursement from them.
12. Casablanca to Airport - OK

Overall:
1. Driver - Muhammad - fantastic - punctual all the time and the van was very comfortable.
2. Overall food is quite pricey
3. Get back the missing wallet at the airport (fantastic - very amanah!)
4. Good support from kimkim

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Shah,

Thank you very much for your detailed feedback and precious comments. It has been a great honor to support you before, during and after your trip. I always look forward to receiving reviews from my travelers especially that it's a great occasion to learn a lot from all the experiences.

For the exchange offices, I have sent you two different documents before your arrival; in our travel document "Information package", we have mentioned clearly a section about "Money" on page 5... read more

Salam Shah,

Thank you very much for your detailed feedback and precious comments. It has been a great honor to support you before, during and after your trip. I always look forward to receiving reviews from my travelers especially that it's a great occasion to learn a lot from all the experiences.

For the exchange offices, I have sent you two different documents before your arrival; in our travel document "Information package", we have mentioned clearly a section about "Money" on page 5 where we specifically noted the following: It may happen that you are offered a credit card (in dirham) at the currency exchange offices at the airport upon your arrival (extra fees charged). It's NOT mandatory, so we advise you to not take it if you do not want to.

This note has been added after receiving a note from one of my travelers as well. It's always the best to hear from all the travelers and this way we make sure all our notes are very effective. The remarks and comments you mentioned above are all being forwarded to my providers to ensure regular checks and improvements.

Regarding the 3000MAD which was deducted from your card, as I have already mentioned via WhatsApp, the hotel front desk confirmed that the operation was successfully done. The refund may take from 3 to 15 days. We advise you to follow up with your bank consultant as well.

Last but not least, please allow me to say that the food budget is hard to control when it comes to optional lunches or dinners. In Morocco, we really have massive choices and restaurants to choose from in the cities and your driver is at your disposal to stop at any restaurant of your choice.

I hope to have the chance to welcome you again because there are many regions to visit still.

All the best,
Brahim

Rita

Ultimate winter adventure in norway's arctic - 14 days, Norway - Feb 16 - Mar 1, 2019

Traveler: Rita M. - Local specialist: Linda Veråsdal

Incredibly, 5 months have passed since our trip to Norway and we still haven´t entered our review.
Maybe unconsciously we don't want to end it! But the truth is we´ve been talking about Norway and remembering it since we´ve arrived. 

It was a trip of a lifetime, so good that we´ve made a promise to go back, in summer to see the country's other season and in winter again because we truly loved it. 

The knowledge and understanding kimkim, and our local specialist Linda, provided along the... read more

Incredibly, 5 months have passed since our trip to Norway and we still haven´t entered our review.
Maybe unconsciously we don't want to end it! But the truth is we´ve been talking about Norway and remembering it since we´ve arrived. 

It was a trip of a lifetime, so good that we´ve made a promise to go back, in summer to see the country's other season and in winter again because we truly loved it. 

The knowledge and understanding kimkim, and our local specialist Linda, provided along the way was invaluable and made the experience of planning the trip a wonderful thing. Since the beginning, Linda understood what we were looking for and most important she understood the way we like to travel. The going back and forward between the three of us with ideas and suggestions made the trip feel very much like our creation. It was a tailored made trip done by us, it was very special.

We arrived in Bodø then traveled to Lofoten, drove to Andenes, sailed to Tromsø and finally, we flew to the wild and fantastic Svalbard. We did see the Northen lights, the reason of our trip (5 times in 14 days), but it was much more than that. The road trip through the Islands, kayaking, horseback riding on the beaches, the snowmobile adventure in Svalbard, everything was memorable.

Thank you kimkim! Thank you Linda!

Rita and Eche

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Hi Rita and Eche, has it really gone 5 months?? Great to read you enjoyed Norway so much that you want to experience it during the summer time - and winter again! Happy that you enjoyed the planning process and that the plan came out as you wanted! It is a really good catch to see the Northern Lights 1/3 of all the days you were here! See you back in Norway one day :-)

The faroe islands, the Faroe Islands - Jul 27 - Aug 3, 2019

Traveler: Rose L. - Local specialist: David Whale

The trip was amazing!!! David arranged perfect tours for us. Tommas was an excellent guide.
Our trip was perfect because of David and his company.

David Whale profile photo
David Whale, local specialist, responded to this review:

Hi Rose. It was a pleasure to meet you all and we are so pleased that you enjoyed your time in the Faroe islands...hurry back! All the best David

Iceland, Iceland - Jul 23 - Jul 26, 2019

Traveler: Rose L. - Local specialist: Sotiria Prodromiti

Sotiria made it so easy to set up our trip. The itinerary and all pick-up and drop-off arrangements were perfect. The tours were everything we hoped they would be.
The guides were knowledgeable and professional. We are very glad we booked with Sotiria.

Trip to costa rica, Costa Rica - Jun 26 - Jul 7, 2019

Traveler: Chris J. - Local specialist: Carlos Rodriguez

We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us... read more

We couldn't have been more pleased with our trip. We took a 12-day family trip with 3 teenagers (18,16,13). All of our accommodations were perfect, from the hotels, the excursions, and the included meals. It was the perfect mix of adventure and fun with learning about the history of the country, the agriculture, and seeing all the plants and animals in their natural habitat. All of our drivers, guides, and excursion leaders spoke perfect English, and were so friendly and eager to tell us about their country. Highlights of our trip would be white water rafting on the Balsa River, ziplining in Monteverde, and the hot springs/thermal baths in La Fortuna/ Arenal volcano. The wildlife at the beach in Quepos was unreal- we saw sloths, monkeys, and iguanas daily on the ground of our hotel and around town. Carlos’ attention to detail was great and he checked in on us multiple times during our trip to make sure everything was perfect.

Carlos Rodriguez profile photo
Carlos Rodriguez, local specialist, responded to this review:

Hello Chris!
Greetings from Costa Rica ...
I just want to say thank you for join us and meet our beatiful Costa Rica. I hope you can return and explore more then.
Thank you for your feedback it is very important for us. Please do not hesitate in ask me in the future you have friends in Costa Rica know.
Pura Vida Amigo!!
Carlos.

Bergen to oslo fjord adventure - 5 days, Norway - Jul 30 - Aug 3, 2019

Traveler: Miles S. - Local specialist: Vilde Brecke

We can't thank Vilde enough for her great work on pretty short notice. She arranged the perfect trip starting in Bergen, migrating to the heart of the fjords/Balestrand, and wrapping up in Oslo at the perfect hotel for our last day. Some highlights include our fun and fantastic tour of Bergen, our ferry rides to Balestrand and Flam, our scenic hotel just outside Balestrand in Dragsvik, and our Flamsbana train ride.

Vilde Brecke profile photo
Vilde Brecke, local specialist, responded to this review:

Miles and Jasper! It was such a pleasure meeting you. Thank you for the lovely words. I am so happy you had a good time here. Welcome back at anything and dont forget to listen to Death Metal :-)

Sarah

Art, food, nature & history in romania, Romania - Jul 23 - Jul 30, 2019

Traveler: Sarah W. - Local specialist: Raluca Teodor

Raluca is a smart, friendly and meticulous planner who really came through for us. When we had to cut our trip short due to a death in the family, she helped us immensely and we are very grateful to her for her assistance.

Raluca Teodor profile photo
Raluca Teodor, local specialist, responded to this review:

Thank you Sarah so much for your message! You are such a lovely person and it was a great meeting! I hope we'll see each other again someday!
Take care!
Raluca

Cartagena & tayrona park - 5 days, Colombia - Jul 8 - Jul 14, 2019

Traveler: Martha V. - Local specialist: Laura Joy Bowman

Every aspect of our trip was spectacular. Laura and the kimkim team did an amazing job both on the ground and before our trip to make it simply unforgettable. All of our guides were wonderful including our drivers. I would definitely recommend and use kimkim again for future holidays.

Laura Joy Bowman profile photo
Laura Joy Bowman, local specialist, responded to this review:

Hi Martha!

I'm really happy to hear you enjoyed your trip with us, I hope you went home with lots of fun memories! Your photos show it all!:)

Looking forward to welcoming you again!

Laura

Trip to costa rica, Costa Rica - Jul 18 - Jul 26, 2019

Traveler: Sarah C. - Local specialist: Adriana Prado

We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!

Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well... read more

We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!

Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well when a couple of quick decisions needed to be made and I was really impressed with her knowledge of the local hotels, restaurants and activities. While we were in Costa Rica, we reached out a couple of times just to let her know how great the trip was and, again, she responded immediately, making us comfortable that we could reach her if we had a problem.

We made a couple of decisions on activities, but for the most part Adriana planned our itinerary and her choices were excellent. We did at least 3 guided tours at popular local attractions which offer multiple guide options. Her resource choices were awesome - extremely knowledgeable and with great language skills (we are English-speaking with some Spanish skills). Her hotel choices also were excellent. We stayed in four places and it was clear at each stop that she knew the venues well and had taken our interests into consideration (pools, views, rooms together).

After speaking with Adriana, we decided not to rent a car. Given the number of times we moved, it made the transportation logistics important. Every transfer she set up showed up on time, the drivers and boat operator were efficient and professional and we were so happy in the end with our decision as the driving would not have been impossible, but challenging.

FInally, a few words about Costa Rica if you are considering it as a destination. We loved this country! The people are very friendly and the variety of activities, terrains and even weather is incredible. We were there during rainy season but even so really enjoyed the trip (if you go at the same time, bring a quality rain jacket and a quick dry shoe option). Highlights for us were the Selvatura Park in Monteverde and our tour of the Manuel Antonio National Park. If you stay in Manuel Antonio, consider La Mariposa - it's beautiful and the service is fantastic.

We definitely will use kimkim again - thanks again to Adriana and the team for giving us such a special experience!

Norwegian highlights: oslo, mountains & fjords, bergen - 8 days, Norway - Jul 17 - Jul 24, 2019

Traveler: Lauren C. - Local specialist: Linda Veråsdal

We really wished we would’ve gotten to see what we thought we were going to see. On our itinerary, it showed pictures of beautiful places, but that was not what we got to see. One place in particular was over an hour away from where we were, but we were led to believe that is what we would see in the town we were staying in. We also were told that one of our train rides would go through waterfalls, which it did not. All of our accommodations were great.

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Hi Lauren, thank you for your feedback! I just checked your trip plan again, and I see which photo you are talking about. I apologise about that, unfortunately it has followed on from the trip plan template that I designed your trip from... I will also make sure we change the wording "through waterfalls" to "pass waterfalls". Thank you for pointing that out! Happy to hear you enjoyed your accommodations on your journey! :)

A moroccan desert adventure - 4 days, Morocco - Jul 21 - Jul 26, 2019

Traveler: Luisela R. - Local specialist: Brahim Bourrich

Our whole trip in Morocco was amazing thanks to Brahim and his team. They made our dreams a reality. Our driver Mohamed was amazing. He always made sure to always be on time and made sure we were safe. They made a good choice in hotels and some of the tour guides were very knowledgeable. Over all our whole experience was amazing and definitely recommend anyone who traveling to Morocco to have Kim Kim plan it.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Luisela,

Welcome back home :)

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am honored to read you loved Morocco, its people, it's culture and for sure the services I arranged for you. I have no doubts that your driver Mohamed is going to be super happy as well to hear from you and the same for his boss. We all work as a team in order to ensure everything is perfectly arranged. We fully understand you have a short time... read more

Salam Luisela,

Welcome back home :)

Thank you very much for taking the necessary time to share your trip's feedback with me and with my travelers. I am honored to read you loved Morocco, its people, it's culture and for sure the services I arranged for you. I have no doubts that your driver Mohamed is going to be super happy as well to hear from you and the same for his boss. We all work as a team in order to ensure everything is perfectly arranged. We fully understand you have a short time in our beautiful country and we want to make that time unforgettable with lots of beautiful memories. So, stay in touch, we have many other plans for your next trip :)

All the best,
Brahim

road trip & norway's ultimate fjord adventure - 9 days, Norway - Jul 22 - Jul 30, 2019

Traveler: Leslie Z. - Local specialist: Linda Veråsdal

Thank you for everything Linda! We had the best experience working with Linda and she arranged our trip so well. The communication throughout the planning process was very clear, punctual and helpful. Linda checked in with us prior to the trip, sending weather, maps, any last minute changes and made sure we were all set. The planning on her end was awesome!

We loved our tour with Stig, he was super informative about Oslo, Norway, Norwegian history and we had such a great time walking along... read more

Thank you for everything Linda! We had the best experience working with Linda and she arranged our trip so well. The communication throughout the planning process was very clear, punctual and helpful. Linda checked in with us prior to the trip, sending weather, maps, any last minute changes and made sure we were all set. The planning on her end was awesome!

We loved our tour with Stig, he was super informative about Oslo, Norway, Norwegian history and we had such a great time walking along the river.

Our road trip was very successful, even with our two year old! :-) Our favorite fjord town was Fjaerland. It was so quiet and peaceful and the Fjærland Fjordstove Hotel was beautiful (and the food was incredible!!) We had a beautiful hike with Karianne.

The Loen Sky lift was also a wonderful time. It was so beautiful up at the top and we enjoyed hiking and having lunch in the gorgeous restaurant, the view is insane!

The drive along Gaularfjellet Scenic Road should not be missed! It was truly an epic drive. The fjords are other worldly, magical and we felt so lucky to be able to experience this adventure.

We enjoyed Bergen very much as well. Hotel Norge is a beautiful hotel! Our guide in Bergen was Snorre. He was a lot of fun, very informative and chill, which was much appreciated at the end of our 9 day trip.

We very much enjoyed the time with all of our guides.

All of the logistics worked out very well, the car rental, the ferries, the hotels...everything was very seamless and the many transitions easy.

Thank you again for everything! Thank you Linda, thank you Ethical Travel and KimKim.

Linda Veråsdal profile photo
Linda Veråsdal, local specialist, responded to this review:

Hi Leslie, great to read your review and how your journey went! It was a pleasure to work with you and plan your holiday with your family. Good to hear everything went well logistically, and that you enjoyed the experience! Hope to see you back one day, and thanks again for traveling with us!

Best summer hikes in the slovenian alps, Slovenia - Jul 9 - Jul 15, 2019

Traveler: Kelly W. - Local specialist: Spela Zupanc

This trip was the highlight of my time in Europe! I told them I wanted to hike and they planned a trip that was challenging in exactly the way I wanted it to be. They partnered with an excellent tour group located in Lake Bled who were extremely helpful upon my arrival.

Hiking to the top of Mt Triglav and staying in huts along the way was a beautiful way to experience Slovenia. I highly recommend it!

Spela Zupanc profile photo
Spela Zupanc, local specialist, responded to this review:

Kelly hi! Thanks for writing such a nice review! We're glad your holidays exceed your expectations! If your ever come back to Slovenia, we will love to help you plan your holidays again! ;) Best, Spela

Highlights of croatia: zagreb to dubrovnik - 8 days, Croatia - Jun 23 - Jul 5, 2019

Traveler: Nicole G. - Local specialist: Robert Pinčević

We had a fantastic trip to Croatia. I wish we were there right now. Thank you Robi for planning all the places we wanted to go and adding more places that we didn’t even know we wanted to visit. We enjoyed everywhere we went. Robi helped us quickly plan two days of boating. We loved boating around Hvar and around Dubrovnik! The captains knew really neat places to swim, snorkel, and eat. Robi also found us and delivered all the tickets we needed. I don’t know if we had a favorite place, but... read more

We had a fantastic trip to Croatia. I wish we were there right now. Thank you Robi for planning all the places we wanted to go and adding more places that we didn’t even know we wanted to visit. We enjoyed everywhere we went. Robi helped us quickly plan two days of boating. We loved boating around Hvar and around Dubrovnik! The captains knew really neat places to swim, snorkel, and eat. Robi also found us and delivered all the tickets we needed. I don’t know if we had a favorite place, but the two national parks were amazing. The food was great everywhere we went. Thank you Goran for the tour of Peljesac!
Nicole G.

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Nicole,
thank you so much for kind words, I am very happy to hear your experience was good and that i contributed.
Hope you left Croatia with fond memories and nice pictures, and to see you again in a few years.
Many regards from Croatia!
Best
Robi

Walking in corsica, France - Jul 3 - Jul 6, 2019

Traveler: Laura E. - Local specialist: Claudia Meloni

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to... read more

While our trip to Corsica was fantastic and the 4-day walk we did amazing - the whole experience was let down by the poor communication of logistics once we were on the ground.

1. Most egregious was the omission of details about where we would be staying each night along the 4 day hike!!! We didn't even know the names of the accommodation (much less contact details) and had to ask the initial luggage porter where he was dropping our bags the first night. For the following nights we had to ask our accommodation hosts each morning to phone around the next night's town to find out who was expecting us! Luckily one of our party spoke fluent french, or otherwise this could have been a complete disaster...

(On a bright note all of the accommodation was very good and clean. And the hosts were superb - helpful, friendly, welcoming).

2. The route and topographic maps supplied were very poor quality photocopies. They made navigating very difficult. I strongly suggest either including proper trekking maps in the price of the trip or charge a small surplus to do so!

3. The route description booklet could/should be improved with additional photographs & details - especially for key landmarks and tricky intersections. Also I'm not convinced the distance estimates were accurate... Our own GPS devices reported that each day was longer than stated. For example the first day was supposed to be 11-12km but was in fact +15km.

While none of these issues ended up ruining the trip, they certainly made it more challenging for no good reason. Fortunately the beautiful countryside, delicious food and wine, and wonderful people we met along the way are what we will remember from our time walking across Corsica!

Steve

Trip to peru, Peru - Jul 25 - Aug 4, 2019

Traveler: Steve S. - Local specialist: Steve Wilson

When the weather is great and everything goes smoothly it’s easy to say the trip was great. The true test of a company is when there are problems and in this case Aspiring has really shown top marks. My 9 year old daughter became severely ill and Aldo, Mayli and Katie immediately reacted with not just practical assistance but the emotional support we required to care for our baby. They provided a doctor at our hotel at a critical point and provided excellent assistance to find treatment... read more

When the weather is great and everything goes smoothly it’s easy to say the trip was great. The true test of a company is when there are problems and in this case Aspiring has really shown top marks. My 9 year old daughter became severely ill and Aldo, Mayli and Katie immediately reacted with not just practical assistance but the emotional support we required to care for our baby. They provided a doctor at our hotel at a critical point and provided excellent assistance to find treatment and navigate the Peruvian health care system and travel insurance process. The fact that despite all the issues we have faced in the last 48 hours we cannot speak highly enough of the guides and company should speak volumes. We have been treated like family and as a frequent world traveler this company gets it and knows how and when to support both the newby world traveler and the salty veteran. If you are on the fence with a provider look no farther, these are the folks to trust. I should mention before the illness we had a wonderful trip and are so disappointed we could not take the next stage to the Amazon. Aspiring has earned a life long advocate.

Steve Wilson profile photo
Steve Wilson, local specialist, responded to this review:

Steve, Steve here! I wasn't involved with the last couple of days of your trip, but I heard about it - the whole ground team plus Katy were all about it! I really appreciate you taking the time to recognise their good work. I know they all really appreciated your family's demeanour both before and during poor Gracie's illness, and would love to see you again sometime... I think you should finish what you started, and get to the Amazon!

Seriously, thanks for being great travelers and great people. Cheers, Steve

Trip to greece, Greece - Jun 15 - Jun 24, 2019

Traveler: Janet P. - Local specialist: Tasos Mylonas

My trip was amazing and your entire staff was right on point and made my wife and i feel like we were part of your family. First rate see you guys soon

Thanks again

Tasos Mylonas profile photo
Tasos Mylonas, local specialist, responded to this review:

Thank you so much for for your kind words! This is a wonderful way to describe our approach: making our guests feel part of our family!
Looking forward to welcoming you again.
All the best,
Tasos

10 days in costa rica - 5 unique itineraries, Costa Rica - Jul 15 - Jul 25, 2019

Traveler: Maritza P. - Local specialist: Adriana Prado

Our trip was AMAZING!!! UNFORGETTABLE! We told our Kimkim rep what we wanted to do and see and they took care of the rest....no issues whatsoever!!! Everything was soooooo well coordinated!! Thanks KIM KIM!!

Adriana Prado profile photo
Adriana Prado, local specialist, responded to this review:

Hello Maritza,

Thank you very much for your comments! I am happy to know that you enjoyed your trip in Costa Rica. Please contact us if you decide to travel again in the future. It will be our pleasure to assist you.

Sunny regards,
Adriana

Options for touring ecuador, Ecuador - Jul 27 - Jul 29, 2019

Traveler: Leslie T. - Local specialist: Isabel Pérez

The trip was amazing. Isabel did a wonderful job of planning the trip and Christian, our tour guide was unbelievable. He took us everywhere on the itinerary and even included extra stops along the way that he thought would interest us. He was very knowledgeable and we had a fantastic time on the trip. We would definitely recommend that anyone traveling to the Quito area use KimKim and request Christian as your tour guide!

Isabel Pérez profile photo
Isabel Pérez, local specialist, responded to this review:

Hi Leslie,
I'm so happy to hear that you have enjoyed your time and experiences in Ecuador! I will hand over your nice words to Christian and everyone else who helped to make your short-trip an unforgettable experience!
Please don't hesitate to contact me again in case you - or maybe friends of yours? - want to come to Ecuador again one day! It will be a pleasure for me to plan another great trip together with you.
Warm regards from Ecuador,
Isabel

Trip to albania, Albania - Jul 21 - Jul 26, 2019

Traveler: David C. - Local specialist: Xheni Tirana

We had a fantastic time in Albania! The sights and beaches were terrific. Kakome bay was spectacular, Gjirokaster was extremely interesting and notably, getting an opportunity to drink Turkish coffee and Raki with the proprietor from the Zekate house was a real highlight for us.

A special mention for our guide Franko. He exceeded expectations. He provided expert knowledge of all of the places we visited and structured each day to meet our needs: sights, coffee stops, and dining. He was also... read more

We had a fantastic time in Albania! The sights and beaches were terrific. Kakome bay was spectacular, Gjirokaster was extremely interesting and notably, getting an opportunity to drink Turkish coffee and Raki with the proprietor from the Zekate house was a real highlight for us.

A special mention for our guide Franko. He exceeded expectations. He provided expert knowledge of all of the places we visited and structured each day to meet our needs: sights, coffee stops, and dining. He was also a wealth of knowledge about Albania, its interesting history, and answered all of our questions! He is also a funny guy and very easy to be around which was perfect for our adventure in Albania.

Also to note, Xheni was very accommodating when planning our adventure and did a great job including everything we were looking to experience!

On our last day in Albania, we were thinking about when we would be able to come back and see other parts of the country - with Franko, of course!

Thank you for all of your help with organizing a memorable and special holiday for us!

Take care,

David and Jim

Xheni Tirana profile photo
Xheni Tirana, local specialist, responded to this review:

Dear David and Jim,
We are very happy to hear these great words about our travel agency, our services and our professional tour guide Franko.
I am happy you liked Albania and I hope to see you again travelling with KimKim platform into the other countries.
Best regards,
Xheni

Sister's trip, Iceland - Jul 23 - Jul 27, 2019

Traveler: Karen B. - Local specialist: Preeti Bhide

Preeti listened to our desires for our Iceland trip and developed an itinerary that was perfect. We skipped a few things to cut down on the driving time and increased our outdoor time.

Rogene

Travels with piper, Greece - Jul 2 - Jul 17, 2019

Traveler: Rogene G. - Local specialist: Chris Leontopoulos

First of all, my apologies for this delayed response. Nothing to do with our pleasure about the Greece trip. It was delightful in all respects. I am delayed in communicating because there were just a great many chores to complete on our return to Connecticut and Rhode Island.
I have just completed annotating the photos from Greece and so many great memories surfaced. I feel really fortunate to have chosen your team for this planning. Without exception the accommodations could not have... read more

First of all, my apologies for this delayed response. Nothing to do with our pleasure about the Greece trip. It was delightful in all respects. I am delayed in communicating because there were just a great many chores to complete on our return to Connecticut and Rhode Island.
I have just completed annotating the photos from Greece and so many great memories surfaced. I feel really fortunate to have chosen your team for this planning. Without exception the accommodations could not have been better. Each was different and each had a charm all its own. Beginning with the Acropolis view from our room in Athens to the center of town situation and fine staff in Nafplion to the gracious and helpful staff (and amazing breakfast choices) and beautiful location in Naxos and ending with our superb cave house on Santorini. Fantastic, all of them.
The individual guides in each location were great, perfect English speakers, interesting personalities, extremely knowledgeable about local culture and history - I could go on and on. Our driver/guide/historian on the drive from Athens to Delphi was truly memorable. I would like to give each one a special commendation! And as to the actual planning of the trip, PERFECT. My granddaughter, Piper, is a very engaging and active 12 year old and loved all the water activities - swimming at the olive grove on the way to Delphi, sea kayaking while in Nafplion, SCUBA in Naxos (this is what Piper really loved), catamaran in Santorini! I loved all the ancient history and those tour people were terrific. Can't say enough positive about the whole experience. Thank you.
Rogene Gillmor and Piper Cameron

Chris Leontopoulos profile photo
Chris Leontopoulos, local specialist, responded to this review:

Hello Rogene,

I am so happy to hear that you and Piper were able to enjoy one more fantastic trip together, and I am very happy to have had the pleasure of planning it for you!
I thank you very much for the detailed review, and I'm very glad that you liked all the suggested hotels and activities and that everything went as planned and without a hitch!
I wish you both many such exciting Grandmother and grand daughter trips together, and I would love to hear back from you in the future if you ever want to explore more of Greece!

All the best to you both!
Chris

Dubrovnik to tirana private tour, Albania - Jun 1 - Jun 9, 2019

Traveler: Leonie & John A. - Local specialist: Ed Reeves

We recently returned from a wonderful holiday with the kimkim team exploring by road from Dubrovnik to Tirana, traveling through Montenegro, Kosovo, and Albania.

Our time with Ed and Ardi was very special. We came on board late in the piece after Ed and our traveling companion Lynette had created a well thought out itinerary having John and myself feeling like privileged children free of all responsibility. Together they chose excellent hotels and the way Ed and Ardi pampered us with... read more

We recently returned from a wonderful holiday with the kimkim team exploring by road from Dubrovnik to Tirana, traveling through Montenegro, Kosovo, and Albania.

Our time with Ed and Ardi was very special. We came on board late in the piece after Ed and our traveling companion Lynette had created a well thought out itinerary having John and myself feeling like privileged children free of all responsibility. Together they chose excellent hotels and the way Ed and Ardi pampered us with special stopovers, luggage handling, smooth check-ins, finding the right roads and car parks, getting us "there" on time had us feeling absolutely secure and safe. How could we ever have managed such a relaxing holiday without such tailored service? At no time did we worry about anything at all even though we were in countries that we knew little about and with language barriers. With Ardi's charm and language skills, we were free of worries at border crossings or barriers between ourselves and the lovely people we encountered.
If we were to try to describe the stunning landscapes of Montenegro and Albania we would run dry of superlatives. The topography of these countries is simply breathtaking. The thrill of discovering real medieval history in towns like Dubrovnik, Cetinje, Kotor, Gjakova, and Prizren was an exceptional experience. The tragic political history of the Balkans although so recently experienced feels by now to be part of history, what we did appreciate was to have local guides arranged for us who were able to deliver information on important matters, bringing a gravity to our experience of a real lived environment that appears on the surface to be a postcard photographer's dream but has by contrast layers of history both recent and ancient that should never be forgotten. In Tirana, they managed to find us delicious food experiences and despite drama on the streets, we felt very happy and privileged to be there among such charming people. Altogether we could not have asked for a more relaxing travel experience while enjoying all the benefits and stimulation of countries more commonly known as intrepid travel destinations.

Ed Reeves profile photo
Ed Reeves, local specialist, responded to this review:

Blimey, you said you enjoyed the tour but didn't realise that much!!! Really happy it was a good experience for you, and it was a pleasure for us to show you this part of the world! Thank you so much for the lovely review!

Bogota, cocora valley, medellin and cartagena - 9 days, Colombia - Jul 15 - Jul 24, 2019

Traveler: Debora N. - Local specialist: Laura Joy Bowman

Excellent. Thanks.

Laura Joy Bowman profile photo
Laura Joy Bowman, local specialist, responded to this review:

Hi Debora,

I'm glad you enjoyed your trip here!

Thank you for your feedback!

Laura

Annette

Latvia, estonia, lithuania , Latvia - Jul 20 - Jul 29, 2019

Traveler: Annette P. - Local specialist: Valdis Čeičs

Overall we had a good trip. The private guides were all amazing! At times things felt a bit disjointed but our trip coordinator Ieva made herself available via WhatsApp so we could coordinate.

Trip to greece, Greece - Jul 14 - Jul 24, 2019

Traveler: Helge H. - Local specialist: Christos Mylonas

Terrofic all around. Christos helped put a great itinerary together: It was dense and ambitious but never hurried. Precisely what we like.

The welcome dinner with great Akropolis views, great guides for mytholoy tour and kayaking...a truly outstanding experience.

Was our second Kimkim experience, after Nepal: Another winner.

Christos Mylonas profile photo
Christos Mylonas, local specialist, responded to this review:

Dear Helge
I am glad that you have a nice time and you were happy from all the arrangements.
It was nice working with you.
Thank you
Christos

Trip to costa rica, Costa Rica - Jul 21 - Jul 27, 2019

Traveler: Caroline M. - Local specialist: Randall Jiménez

Randall was fantastic from start to finish, his local knowledge and suggestions for tours and activities resulted in a fun filled 6 day itinerary as part of our family holiday to Costa Rica. The hotels, transfers and tours all went smoothly and communication throughout the booking process was clear and very easy.
Thank you Randall! We had a fantastic time and would recommend your services and KimKim to anyone looking to book a holiday to beautiful Costa Rica. Pura Vida!

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Randall Jiménez, local specialist, responded to this review:

Dear Caroline,

I just want to thank you for your gentle comments. I am so glad to read that you feel very comfortable with the service that you received from us along the whole process.

It also makes me really happy that you, Daniel and your kids have had a great family vacation in Costa Rica and I hope that Harry has enjoyed his birthday celebration on board of the catamaran tour last Friday.

All the best to you and your family!

Randall