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Elena Mora

"I was born in Costa Rica and grew up on my family's sugar and coffee plantation farm in the mountains of Turrialba. From an early age, I learned from my family to deeply cherish and respect our nature and wildlife. With 25% of our territory dedicated to protected areas and national parks, our commitment to conservation is a treasured legacy for future generations. With over two decades of experience in the tourism industry, I am dedicated to crafting extraordinary, personalized travel experiences in my beloved homeland. My passion lies in designing custom itineraries that enable travelers to fall in love with this beautiful country, which holds a special place in my heart. My goal is to provide an authentic 'Pura Vida' experience, paying attention to every detail to ensure unforgettable memories.I am excited to share my love for Costa Rica with you, creating an experience that will captivate and inspire. Let me help you discover the magic of this remarkable land and make your travel dreams come true!."

What places and activities do you specialize in?

"I specialize in creating bespoke travel plans for Off the beaten track adventures, Unique locations, for families, couples, and small groups. Each itinerary is carefully tailored to your preferences, ensuring a unique and immersive experience. Count on my local expertise to suggest the best experiences and hidden gems in each area, ensuring your trip is nothing short of extraordinary. ""

How did you get involved in travel?

"My fascination with new places and cultures began in childhood and has grown into a career focused on sustainable tourism. I am dedicated to preserving Costa Rica’s natural beauty while offering travelers enriching experiences. My goal is to make your journey enjoyable and impactful, supporting local communities and protecting the environment."

Please share a unique travel experience you will never forget.

"One of my most unforgettable experiences was a visit to Drake Bay and Corcovado National Park. Watching dolphins, encountering a jaguar, and snorkeling at Isla Del Caño were truly remarkable. Corcovado, with its extraordinary biodiversity and pristine landscapes, exemplifies the natural wonders of Costa Rica and remains one of my favorite destinations.

I am excited to share my love for Costa Rica with you, creating an experience that will captivate and inspire. Let me help you discover the magic of this remarkable land and make your travel dreams come true!
"

Top itineraries and travel advice

Favorite experiences

Turtle Nesting & Hatching in Tortuguero National Park

Unlike many national parks in Costa Rica, Tortuguero National Park is unique in that it almost exclusively revolves around the water. The best way to explore this 120-mile (312 sq km) protected area is by hopping in a canoe and navigating the network of arterial waterways that snake around the...

Gandoca-Manzanillo Refuge Hike

Embark on a guided hike through the breathtaking Gandoca-Manzanillo Refuge in Southeast Costa Rica, home to white-sand beaches, coral reefs, and lush rainforests. Spot rare wildlife, such as turtles and manatees, and learn about the refuge's history from your expert guide. Enjoy a snack at the...

Santa Elena Birdwatching & Jungle Hike

The Santa Elena Cloud Forest Reserve is a 766-acre protected area and is home to hundreds of exotic birds, including the resplendent quetzal, hummingbird, black guan, toucanet, and more. You can also see mammals like howler monkeys, agoutis, coatimundis, tapirs, and pumas. Enjoy a birding and...

Río Pacuare Whitewater Rafting

Located along Costa Rica's Caribbean slope near Turrialba is a deep gorge considered one of the best river-rafting sites in the world. The Río Pacuare runs 67 miles (107 km) from the Talamanca Mountains to the Caribbean in the southwest of the country. Along the way, it passes through some of the...

Recent trip reviews for Elena

Marvelous Trip to Costa Rica!
Costa Rica | Jan 7 - Jan 16, 2026

J
Jeffrey S.
Chicago, IL | Reviewed on Jan 19, 2026
Elena was fantastic and amazing to work with. She answered all of my questions rapidly and thoroughly. Her choice of hotels/resorts was spot on. As we requested, she kept us busy with fun activities. The Serendipity Adventures team gathered all of the details and communicated in an easy to follow manner -- the itinerary documentation was priceless. We had a wonderful time in Costa Rica and hope to be able to visit again. Read more

Elena was fantastic and amazing to work with. She answered all of my questions rapidly and thoroughly. Her choice of hotels/resorts was spot on. As we requested, she kept us busy with fun activities. The Serendipity Adventures team gathered all of the details and communicated in an easy to follow manner -- the itinerary documentation was priceless. We had a wonderful time in Costa Rica and hope to be able to visit again.

Hotel Reviews
Arenal Springs Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde

The guide was extremely knowledgeable and showed us many subtle things. Fun and easy walk.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

My wife loved the Zip lines! I did not do that activity due to my fear of heights. The hanging bridges/jungles were beautiful. The Sloth conservation center, Butterfly exhibit, and Reptile/Amphibian exhibits were very good.

Quality of Experience
Food
Larger menu selection.
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Lots of fun. Beautiful scenery and sunset. Snorkeling was brief but fun. The staff were very nice and always willing to assist.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

The guide was great; Funny, knowledgeable, patient and very kind. Saw many species of birds and animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

For me, this was the highlight of the trip. The guide was phenomenal!!!!! He was extremely knowledgeable, able to spot amazing things, kind, and courteous. You could tell that he was highly respected by his colleagues. Probably the best guide I have ever worked with. We saw many birds, insects, plants and animals.

Quality of Experience
Guides, Drivers and Staff
Amazing guide!!!
Transport
Local Flavors Cooking Class
Local Flavors Cooking Class
Costa Rica

This was lots of fun! Despite my reluctance, my wife wanted to do this -- I am glad we did! I'm a picky eater but preparing the food and eating it was special. The staff was so kind!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The Arenal Volcano hike was fun and we saw many animals. The guide was fantastic -- very kind and knowledgeable. After the Arenal Volcano Hike (which was more strenuous than we expected), we were too tired to do the La Fortuna Waterfall walk. The local tour company, Flow Trips, was very kind and substituted a twilight float trip that was lots of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Lots of fun and interesting. The guide was very good, and funny!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 19, 2026
Hola Jeffrey, Thank you so much for your wonderful feedback⭐⭐⭐⭐⭐, means a lot to me and also for our dream team . I am truly grateful for your kind words and for taking the time to share your experience 🙏🏼. It was an absolute pleasure assisting you with your trip, and I am delighted to hear that the itinerary, hotel selections, and activities met your expectations. Knowing that you felt well-supported and enjoyed a seamless, well-organized experience means a great deal to me and to the... Read more

Hola Jeffrey,

Thank you so much for your wonderful feedback⭐⭐⭐⭐⭐, means a lot to me and also for our dream team . I am truly grateful for your kind words and for taking the time to share your experience 🙏🏼.

It was an absolute pleasure assisting you with your trip, and I am delighted to hear that the itinerary, hotel selections, and activities met your expectations. Knowing that you felt well-supported and enjoyed a seamless, well-organized experience means a great deal to me and to the entire Serendipity Adventures team.

Thank you again for trusting us with your Costa Rica journey. We would be honored to assist you again in the future and welcome you back whenever you are ready for another adventure in Costa Rica.

Muchas gracias, Pura Vida!

Elena Mora
Serendipity Adventures

We have just came back from our Costa Rica ad...
Costa Rica | Dec 26 - Jan 3, 2026

Mor
Mor T.
Los Angeles, CA | Reviewed on Jan 04, 2026
We have just came back from our Costa Rica adventure. We have contacted kimkim because last year they helped us plan an amazing New Zealand trip. We love traveling but taking 2 little kids makes it hard for me to plan by myself and kimkim always comes through! We also had my dad join us for this trip
So we looked for something fun for all ages, literally.
We had our specialist Elena and the whole team at Serendipity Adventures make sure everything goes as smoothly as it possibly...
Read more

We have just came back from our Costa Rica adventure. We have contacted kimkim because last year they helped us plan an amazing New Zealand trip. We love traveling but taking 2 little kids makes it hard for me to plan by myself and kimkim always comes through! We also had my dad join us for this trip
So we looked for something fun for all ages, literally.
We had our specialist Elena and the whole team at Serendipity Adventures make sure everything goes as smoothly as it possibly can.
Starting with planning, Elena was always available for questions or comments and made sure I’m happy every step of the way. She modified our itinerary 10 times until I felt it was the right one, location and budget combined. We also had Nancy in charge of booking our adventures and had Adria text us a few days before we left the US to introduce himself and let us know he will be available for anything we need and he was!
For the actual trip, every tour we booked came to pick us up on time, there were no hiccups.
We started at Arenal with volcanoe views and the nicest ppl. The hanging bridge was our favorite tour there, it was amazing and we all enjoyed it so so much.
We also did a sloth tour and a coffee tour (that was amazing as well)
Then we drove to the beach in Guanacaste stopping at La Leona on the way, this track was hard but the waterfall was worth it.
We arrived at Guanacaste for 4 days of resting by the pool in a beautiful resort. We had 2 scuba diving planned which was also really fun.
All in all, we all loved Costa Rica. Thank you, Serendipity Adventures for an unforgettable experience!

Hotel Reviews
Arenal Springs Resort
La Fortuna

Super nice staff, great hot spring pools, sw up bars and beautiful views from every room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
JW Marriott Guanacaste Resort & Spa
Tamarindo

We loved this hotel, everyone was so nice and accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 04, 2026
Hola Mor, Happy New Year! Thank you so much 🙏🏼for taking the time to share such a thoughtful and detailed review of your Costa Rica adventure. It truly means a great deal to all of us at Serendipity Adventures. We are delighted to hear that your trip was enjoyable for everyone, from your little ones to your father, and that Costa Rica offered the perfect balance of adventure, relaxation, and family-friendly experiences. Creating trips that work well for all ages is very important to us,... Read more

Hola Mor,

Happy New Year! Thank you so much 🙏🏼for taking the time to share such a thoughtful and detailed review of your Costa Rica adventure. It truly means a great deal to all of us at Serendipity Adventures.

We are delighted to hear that your trip was enjoyable for everyone, from your little ones to your father, and that Costa Rica offered the perfect balance of adventure, relaxation, and family-friendly experiences. Creating trips that work well for all ages is very important to us, and we are so happy to know we achieved that for your family.

It was truly a pleasure working with you throughout the planning process. Thank you for your patience and trust as we fine tuned the itinerary together to find the right balance between locations and budget. Your satisfaction was always our top priority.

I will be sure to share your kind words with Nancy and Adrian. They will be thrilled to know their support and attention made a positive difference before and during your trip. Knowing that everything ran smoothly, from punctual pickups to memorable tours, is exactly the experience we strive to deliver.

We are so glad you enjoyed Arenal, the hanging bridges, the wildlife encounters, and your time relaxing in Guanacaste. Costa Rica truly has something special to offer every traveler.

Thank you again for choosing Serendipity Adventures and for trusting us with such an important family journey. We would be honored to assist you again in the future. Please feel totally free to contact me anytime.

Thank you very much for this opportunity. Pura Vida Mor!

Elena Mora
Serendipity Adventures

9 day Costa Rica Family trip
Costa Rica | Dec 21 - Dec 28, 2025

Wen-fang
Wen-fang L.
Los Angeles, CA | Reviewed on Dec 31, 2025
Via Kimkim, we booked our 9 day Costa Rica trip with Serendipity Adventures, a Costs Rica travel agency. Elena from Serendipity was super responsive in helping us customizing our trip and responding to all our questions. The trip was very well planned and fit our need. I would like to thank Adrien from Serendipity for her the assistance and support during our stay in Costa Rica. Her prompt responses were greatly appreciated when we encountered questions or issues. We felt we were in good... Read more

Via Kimkim, we booked our 9 day Costa Rica trip with Serendipity Adventures, a Costs Rica travel agency. Elena from Serendipity was super responsive in helping us customizing our trip and responding to all our questions. The trip was very well planned and fit our need. I would like to thank Adrien from Serendipity for her the assistance and support during our stay in Costa Rica. Her prompt responses were greatly appreciated when we encountered questions or issues. We felt we were in good hands with her help throughout the trip. Our local guide Sergio was awesome in providing helpful local information, including restaurants, local culture, etc. during the our ride/transportation between different destinations. We enjoyed this trip very much, and the journey definitely has become a beautiful memory that we will talk about for a long time. Both Costa Rica and Serendipity Adventures are highly recommended, and Kimkim made it possible!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Great sunset view! Nice pool. Many good restaurants near by.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Hot springs pools are fun to use. The hotel is directly facing the volcano ( although the clouds cover the volcano most of the time…) Great birding location! Room is outdated and felt cheap. About 10-15 minutes drive from the town. No other restaurants within walking distance.

Authenticity & Character
Location
Staff
Some staff are super nice but not all.
Cleanliness & Comfort
The air conditioner direct blow to the bed. Room design may be improved.
Koora Hotel
Monteverde

Awesome hotel with a superb restaurant! Outstanding services.

Authenticity & Character
cozy and nicely decorated room.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River
Whitewater Rafting on the Balsa River
Arenal/La Fortuna

The white water rafting experience is awesome and one of the highlights of our trip. Highly recommended

Quality of Experience
Food
Guides, Drivers and Staff
Stevens was awesome
Transport
The drive to the rafting location is long 2 hours one way!
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica
Quality of Experience
Food
The pre-purchase meal tickets have limited selection and seem the food quality and portion not as good as if one purchases at the restaurant
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Great staff. Very good fish bbq. Not sure the snorkel gears are properly cleaned between use.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 31, 2025
Hola Wen,
Thank you very much for taking the time to share such a thoughtful and detailed review of your Costa Rica trip. It truly means a lot to us.
I am delighted to hear that your 9-day journey was well planned and aligned with your needs, and that you felt well supported throughout the process. Your kind words about my assistance, as well as Adrian’s attentive on the ground support, are sincerely appreciated. I will be sure to share your feedback with him; he will be very happy to know...
Read more

Hola Wen,
Thank you very much for taking the time to share such a thoughtful and detailed review of your Costa Rica trip. It truly means a lot to us.
I am delighted to hear that your 9-day journey was well planned and aligned with your needs, and that you felt well supported throughout the process. Your kind words about my assistance, as well as Adrian’s attentive on the ground support, are sincerely appreciated. I will be sure to share your feedback with him; he will be very happy to know her prompt help made a difference.

It is also wonderful to hear that Sergio enriched your experience with his local knowledge and insights during your transfers. We take great pride in our guides and partners, and feedback like yours reinforces the value of our team’s dedication.

Thank you again for trusting Serendipity Adventures and for booking through Kimkim. We are honored to have been part of such a meaningful family journey, and we would be delighted to assist you again in the future.

Thank you very much, Pura Vida!

Elena Mora
Serendipity Adventures Costa Rica

Overall, the trip was planned well. There wer...
Costa Rica | Dec 16 - Dec 23, 2025

M
Malayannan S.
Dallas, TX | Reviewed on Dec 30, 2025
Overall, the trip was planned well. There were minor miscommunications. For certain events, the specific s were not clear. We had one driver for two days, he was okay, sometimes moody. The second driver was nice and friendly. The third one was outstanding, went out of his to show the Cities around. Very friendly, very communicative with the history and the overall site seeing places. I want to point out about a trip that was planned in this trip, mangrove boat tour. The itinerary mentioned... Read more

Overall, the trip was planned well. There were minor miscommunications. For certain events, the specific s were not clear. We had one driver for two days, he was okay, sometimes moody. The second driver was nice and friendly. The third one was outstanding, went out of his to show the Cities around. Very friendly, very communicative with the history and the overall site seeing places. I want to point out about a trip that was planned in this trip, mangrove boat tour. The itinerary mentioned that the lunch will be provided, in fact, they served lunch after the trip at 4:30pm. It was not acceptable, there were few of us with diabetes, it could have ended up in a disaster. Luckily we had some snacks with us. I wish for future travelers, these things should be sorted out and rectified.

Hotel Reviews
Costa Rica Marriott Hotel Hacienda Belen
San José

Well maintained hotel, close to the airport. Good choices of restaurants. Very clean as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ecotica
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

Clean and nice. Close to other restaurants, easy to walk around the town area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

Well kept, clean, the staff were friendly and helpful. Good food as well.

Authenticity & Character
Location
Facilities were very nice.
Staff
Cleanliness & Comfort
Hilton Garden Inn Guanacaste Airport
Liberia

Good place to stay, close to the airport for convenience.

Authenticity & Character
Location
Yes
Staff
Cleanliness & Comfort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 01, 2026
Hola Malayannan, Thank you very much for taking the time to share your feedback. We truly appreciate your honest and thoughtful comments, as they help us continue improving the quality of our services. We are pleased to hear that, overall, the trip was well planned and that you enjoyed working with our drivers, especially the one who went above and beyond in sharing local history, culture, and sightseeing highlights. Providing knowledgeable, friendly, and professional local support is very... Read more

Hola Malayannan,

Thank you very much for taking the time to share your feedback. We truly appreciate your honest and thoughtful comments, as they help us continue improving the quality of our services.

We are pleased to hear that, overall, the trip was well planned and that you enjoyed working with our drivers, especially the one who went above and beyond in sharing local history, culture, and sightseeing highlights. Providing knowledgeable, friendly, and professional local support is very important to us, and we are delighted that this made a positive impact on your experience.

At the same time, we sincerely regret any moments of miscommunication or lack of clarity regarding certain activities. Your comments have been carefully noted and shared with our team to ensure clearer communication and smoother coordination for future travelers.

Thank you again for traveling with Serendipity Adventures. It was truly a pleasure assisting with your Costa Rica journey, and we hope to have the opportunity to welcome you back in the future.

Thank you very much, Pura Vida!

Elena Mora
Serendipity Adventures Costa Rica

Costa Rice group tour
Costa Rica | Dec 16 - Dec 23, 2025

S
SANTHI S.
Chicago, IL | Reviewed on Dec 25, 2025
We had a great time in Costa Rica.The Hotels that were booked were great and we had a great time at the hotels.The drivers for the first two legs of the journey were good drivers and the third one-Driver+Guide,Mr.Sergei was a wealth of information and very nice-much appreciated by the group.Adrian,our local contact was awesome with his quick responses and we felt comfortable kowing that some one was available for contact and information locally.I did not think that I would be conatcting him... Read more

We had a great time in Costa Rica.The Hotels that were booked were great and we had a great time at the hotels.The drivers for the first two legs of the journey were good drivers and the third one-Driver+Guide,Mr.Sergei was a wealth of information and very nice-much appreciated by the group.Adrian,our local contact was awesome with his quick responses and we felt comfortable kowing that some one was available for contact and information locally.I did not think that I would be conatcting him but I did have to do it a couple of times.It worked out perfect-Kusod to him.

I would like to mention a couple of things:
1.The itenerary needed a little more detail in term of description of activity or Hotels and duration of activity with actual times.For eg.The Selvatura tour is a whole day trip that can started anywhere between 8-12:30pm.
2.The Damas island boat tour started at 1:30pm and said Lunch was included but in practice the lunch was not served till after the tour at 5 pm.If we had details,we could have had lunch on our own and skipped their meal which was very very POOR.
3.We are new to rhe country,so exact times of pick up and drop off would have been helpful.

On the whole except for a few little twiks,the trip went well and we felt comfortable and safe with the drivers.Thanks,Elena for planning teh trip.

Hotel Reviews
Arenal Springs Resort
La Fortuna

The OT springs at the Hotel was nice added Bonus!We took full advantage of the spring

Authenticity & Character
Location
Beautiful view of Arenal
Staff
Cleanliness & Comfort
Hilton Garden Inn Guanacaste Airport
Liberia

Conveinent for an overnight stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde

Beautiful location in Monte Verde

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ecotica
Manuel Antonio

Beautiful location and nice utilization of landscape

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa Rica Marriott Hotel Hacienda Belen
San José

Beautiful Premises-wished we had stayed longer

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

The safest Ziplining so far and the team of six who were with were awesome in watching for safety and helping the group move safely across teh 16 platforms.Wasa great Experience as I felt safe.

Quality of Experience
Food
We had a choice of the Menu and teh staff were curteous and attentive!
Guides, Drivers and Staff
Zipling was the safest
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Manuel Antonio

The tour was called Lunch tour but they did not Provide any food till after teh trip at %pm-food was cold and very poor quality-fish and chicken were dry and rubbery

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private San José City Tour
Private San José City Tour
San José

I would have liked a planned tour of the most important places to see.He did a good job but it was a little chaotic as he requested what we wanted to see and took us around.However I think he did a great job given the traffic in San Jose!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 28, 2025
Hola Santhi, Thank you very much 🙏🏼for taking the time to share such detailed feedback about your Costa Rica experience. I truly appreciate your kind words and am delighted to hear that you had a great trip overall. I am very pleased to know that you enjoyed the hotels and felt comfortable and safe with our drivers. Your special mention of Mr. Sergei is greatly appreciated—he is indeed a wonderful driver and guide, and I will be sure to pass along your compliments to him. I am also glad to... Read more

Hola Santhi,

Thank you very much 🙏🏼for taking the time to share such detailed feedback about your Costa Rica experience. I truly appreciate your kind words and am delighted to hear that you had a great trip overall.

I am very pleased to know that you enjoyed the hotels and felt comfortable and safe with our drivers. Your special mention of Mr. Sergei is greatly appreciated—he is indeed a wonderful driver and guide, and I will be sure to pass along your compliments to him. I am also glad to hear that Adrian was able to assist you promptly and provide reassurance throughout your journey. Having reliable local support is very important to us, and your feedback confirms its value.

Thank you as well for sharing your constructive comments. Your observations regarding the level of detail in the itinerary, clearer activity durations and start times, and more precise pickup and drop-off times are very helpful. I also appreciate your feedback regarding the Damas Island boat tour and the timing and quality of the included meal. These insights are valuable and will certainly help us improve communication and set clearer expectations for future travelers.

Overall, I am happy to know that, despite a few minor adjustments that could have enhanced the experience, the trip went well and met your expectations. It was truly a pleasure planning this journey for you, and I sincerely thank you for your trust.

Warm regards, Pura Vida !

Elena Mora
Serendipity Adventures – Costa Rica

Amazing 4 day family vacation in Costa Rica
Costa Rica | Dec 19 - Dec 23, 2025

R
Roo P.
Newark, NJ | Reviewed on Dec 25, 2025
Our trip to Costa Rica was incredible. We were only there for 4 days between Monteverde & Manuel Antonio but our travel agent Elena did a wonderful job making sure those 4 days were memorable. The two hotels she picked were beautiful, clean, and with lovely views. The guides for our activities were all friendly and knowledgeable and we really enjoyed visiting the cloud forest, doing a nighttime wildlife walk, our boat tour, and the trip to Manuel Antonio park. All transportation arrangements... Read more

Our trip to Costa Rica was incredible. We were only there for 4 days between Monteverde & Manuel Antonio but our travel agent Elena did a wonderful job making sure those 4 days were memorable. The two hotels she picked were beautiful, clean, and with lovely views. The guides for our activities were all friendly and knowledgeable and we really enjoyed visiting the cloud forest, doing a nighttime wildlife walk, our boat tour, and the trip to Manuel Antonio park. All transportation arrangements were entirely seamless and pickups were timely. I will definitely use KimKim again for future travel needs.

Activity Review
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

The crew on our boat were super friendly and ensured it was a great experience. The boat was spacious and there were only 15 people on board so things didn’t feel crowded. We got a great tour of the western coastline and then enjoyed an hour in the ocean diving, swimming, and snorkeling. The lunch provided was delicious, as were the drinks. I would highly recommend this guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 28, 2025
Hola Roo, Thank you very much for your kind and thoughtful words. It was truly a pleasure assisting you with your trip to Costa Rica, and I am delighted to hear that your time in Monteverde and Manuel Antonio was such a memorable experience. I’m glad you enjoyed the hotels, activities, and guides, and that all transportation arrangements went smoothly. Creating seamless and meaningful experiences, even on short trips, is always my goal, so your feedback means a great deal to me. Thank you... Read more

Hola Roo,

Thank you very much for your kind and thoughtful words. It was truly a pleasure assisting you with your trip to Costa Rica, and I am delighted to hear that your time in Monteverde and Manuel Antonio was such a memorable experience.

I’m glad you enjoyed the hotels, activities, and guides, and that all transportation arrangements went smoothly. Creating seamless and meaningful experiences, even on short trips, is always my goal, so your feedback means a great deal to me.

Thank you again for trusting me, Serendipity Adventures and KimKim with your travel plans. I would be honored to assist you again on a future adventure in Costa Rica or beyond.

Warm regards, Pura Vida!

Elena Mora
Serendipity Adventures – Costa Rica

Great trip to Costa Rica, our first time. Fir...
Costa Rica | Dec 1 - Dec 10, 2025

Susan
Susan w.
Portland, OR | Reviewed on Dec 11, 2025
Great trip to Costa Rica, our first time. First guide from San Jose to la fortuna was our favorite. Appreciated drivers with snacks and drinks in the car. Sloth adventure was great! As was the tour with Socio in Manuel Antonio. The catamaran tour was okay….good food and drinks, BUT no visability for snorkeling apparently anytime around rainy season and they made like it was possible. The places we stayed at were wonderful. Wildlife around and incredible views! We were surprised by... Read more

Great trip to Costa Rica, our first time. First guide from San Jose to la fortuna was our favorite. Appreciated drivers with snacks and drinks in the car. Sloth adventure was great! As was the tour with Socio in Manuel Antonio. The catamaran tour was okay….good food and drinks, BUT no visability for snorkeling apparently anytime around rainy season and they made like it was possible. The places we stayed at were wonderful. Wildlife around and incredible views! We were surprised by how much food costs here compared to Mexico and Guatemala. That would be the only reason I may not recommend it to friends.

Hotel Reviews
Costa Rica Marriott Hotel Hacienda Belen
San José

Great pool!!

Authenticity & Character
Location
Fairly near airport—nothing else around except industrial area
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

Great pools with natural springs wandering around. Many iguanas on trees and rocks around pools. Restaurant not our fav because of all the Italian food. Pool food offered some choices including sushi. Expensive dinners. Would have liked more ethnic choices. Great breakfast choices. Excellent view of Arenal. Cabins are duplexes and lively

Authenticity & Character
Iguanas. Some ethnic breakfast food was great
Location
View
Staff
Very punctual, friendly, lovely
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Best views of any hotel I have stayed at. From the garden and pools to the sea, mountains, to the jungle. Several varieties of monkeys come by, and they had a mother sloth and baby in their huge garden.

Authenticity & Character
Garden, animals, flowers. Some ethnic food at breakfast
Location
Sunrise to sunset views
Staff
Cleanliness & Comfort
So many windows for them to clean…some streaks….forgot to supply filters in coffee.
Gran Hotel Costa Rica, Curio Collection by Hilton
San José
Authenticity & Character
Breakfast food was below average of previous hotels. Not as much ethnic food and no fresh egg section until later.
Location
Right next to opera house
Staff
Friendliness at desk
Cleanliness & Comfort
Great room service menu
Activity Reviews
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

At the end they had some local food and drinks and chocolate demonstration. That was a lovely touch

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sloth Observation - Day or Night Walk
Private Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Excellent and came back with great pictures thanks to the guides telephoto lenses. Then after finding the sloths and birds, monkeys, etc..,you come back and they have some great local food! Excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Excellent guide. Found way more creatures that we could imagine. Got excellent pictures from our guide

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

No snorkeling anytime near rainy season. Visibility only 3 feet. Many jellyfish and people getting stung. They had a mix to spray on the blisters. Good food and drinks and sunset lovely. Dolphins around and seabirds

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Dec 12, 2025
Hola Susan, Thank you so much for sharing your feedback, and I’m truly delighted to hear that you had a great first trip to Costa Rica. It’s wonderful to know that your guide from San José to La Fortuna was your favorite, and that you enjoyed the sloth adventure, the tour with Socio in Manuel Antonio, and the beautiful accommodations with their incredible wildlife and views. I also appreciate your comments regarding the catamaran tour. You are absolutely right — visibility for snorkeling is... Read more

Hola Susan,

Thank you so much for sharing your feedback, and I’m truly delighted to hear that you had a great first trip to Costa Rica. It’s wonderful to know that your guide from San José to La Fortuna was your favorite, and that you enjoyed the sloth adventure, the tour with Socio in Manuel Antonio, and the beautiful accommodations with their incredible wildlife and views.

I also appreciate your comments regarding the catamaran tour. You are absolutely right — visibility for snorkeling is often limited during the rainy season, and it should have been clearly communicated. Your feedback is very valuable, and I will share it with our operations team to ensure this is addressed moving forward.

Regarding food prices, Costa Rica is indeed more expensive than many other destinations in Central America due to local regulations, wages, and sustainability practices. I completely understand how this can impact the overall experience, and your perspective is very helpful for setting expectations with future travelers.

Thank you again for choosing us to help plan your adventure. If you ever decide to return, I would love to assist you again and make your next visit even smoother.

Thank you so much, Pura Vida!

Elena Mora
Serendipity Adventures, Costa Rica

Loved the trip! Will definitely be using Kimk...
Costa Rica | Sep 26 - Oct 3, 2025

David
David B.
Danbury, CT | Reviewed on Oct 05, 2025
Loved the trip! Will definitely be using Kimkim for future adventures! Read more

Loved the trip! Will definitely be using Kimkim for future adventures!

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Hotel was incredible and rooms were stunning!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna

We loved this hotel! Only downside was the construction, which we understood due to us traveling in the off season. Would have appreciated more dinning options, although, again, construction.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Our guide was incredible and saw so many animals, as well as enjoyed the beach and swimming!

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Loved the animals we saw and the entire experience

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Deep Tissue Massage at Arenal Springs Spa
Arenal/La Fortuna
Visit to Maleku Indigenous Reserve
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Oct 05, 2025

Hola David,

That’s wonderful to hear, I’m so happy you loved your trip! ✨
It was a real pleasure helping you plan your Costa Rica adventure, and I’ll be delighted to assist you again whenever you’re ready for your next journey with Kimkim ^ Serendipity Adventures

Pura Vida,
Elena Mora
Serendipity Adventures

Our family had an amazing trip to Costa Rica!...
Costa Rica | Aug 9 - Aug 16, 2025

K
Katrina S.
Atlanta, GA | Reviewed on Aug 17, 2025
Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting... Read more

Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting rafting trip and then a private hiking tour with Mariano that was so educational. Then it was on to Monte Verde for a night exploration of the Children’s Forest, fun ziplining and another educational coffee and chocolate tour. Finally, we ended in Manuel Antonio. We had the most amazing tour with Socio, who i think taught most of the other guides at the park. His knowledge and excitement about every single organism there was truly unmatched. We ended our journey to paradise with a boat tour where the kids got to unwind and swim in the ocean while we enjoyed some delicious seafood relaxing on our last day here. It was a full week that we will remember fondly

Hotel Reviews
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
overlooking the water and the park with beautiful views
Staff
everyone is incredibly friendly. Alan and reception and Fabian at breakfast were both lovely
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
incredible views and very secluded in nature
Staff
Cleanliness & Comfort
Activity Reviews
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

Lots of fun for family with older kids

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Mariano was so well informed and so much fun to learn from. We ended up in the middle of a deluge on our hike but it still was a lot of fun and we learned a lot about the history of the area and the environment

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde

Such an incredible night hike with Alan who found so many creatures and taught us about each of them as we spent this special time exploring the Children’s Eternal Forest. There was something truly magical about exploring the forest after dark and we all really enjoyed this experience so much. Of course, the highlight was the tarantula!

Quality of Experience
Guides, Drivers and Staff
Our driver was awesome. He spotted two night animals as well!
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

We went for the ziplining and stayed the entire day checking out all of the other exhibits and activities. Our favorite was the 2 toed sloths , particularly Oprah who was very photogenic! The reptile and butterfly presentations were also really well done and the hanging bridges walk was a lot of fun. The ziplining is really well done and you get the adrenaline rush you are looking for, knowing that the equipment is all well maintained.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Aug 17, 2025
Hola Katrina, Thank you so much for sharing your kind words ⭐⭐⭐⭐⭐
I’m truly happy to hear that you and your family had such a wonderful time in Costa Rica. It was a real pleasure helping you plan your trip, and I’m glad Wilman and our team could be there whenever you needed support along the way.
It makes me smile knowing you enjoyed your adventures in Arenal, Monteverde, and Manuel Antonio, and especially that you connected so well with our guides. They love what they do, and it means a... Read more

Hola Katrina,

Thank you so much for sharing your kind words ⭐⭐⭐⭐⭐
I’m truly happy to hear that you and your family had such a wonderful time in Costa Rica. It was a real pleasure helping you plan your trip, and I’m glad Wilman and our team could be there whenever you needed support along the way.

It makes me smile knowing you enjoyed your adventures in Arenal, Monteverde, and Manuel Antonio, and especially that you connected so well with our guides. They love what they do, and it means a lot when families like yours can feel that passion.

You and your family are the reason we love what we do. It was a joy to be part of your adventure, and we’ll be here with open arms whenever you decide to come back to have another unforgettable experience in Paradise!

¡Diay, pura vida! 🌴

Elena Mora
Serendipity Adventures, Costa Rica 🦥

Costa Rica - Volcano & Beaches!
Costa Rica | Jul 29 - Aug 6, 2025

D
Denise S.
Newark, NJ | Reviewed on Aug 12, 2025
We had an amazing trip to Costa Rica - 9 days/8 nites in La Fortuna for 4 and Manuel Antonio for 4. Volcano, hanging bridges, zip lining, waterfall and then onto the beach and the rain forest. Elena w/ KimKim and Serendipity Adventures were responsive, pleasant, flexible when some of our plans changed and always willing to help. I would highly recommend them for your plans to go to Costa Rica! Thank you so much!! 😍 Read more

We had an amazing trip to Costa Rica - 9 days/8 nites in La Fortuna for 4 and Manuel Antonio for 4. Volcano, hanging bridges, zip lining, waterfall and then onto the beach and the rain forest. Elena w/ KimKim and Serendipity Adventures were responsive, pleasant, flexible when some of our plans changed and always willing to help. I would highly recommend them for your plans to go to Costa Rica! Thank you so much!! 😍

Activity Reviews
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

We saw whales! Great 1/2 day excursion w/ lunch. As we were on the Pacific it was a little wavy which caused some motion sickness but when we got in the water all was well. I would have spent less time looking for whales and more time in the water but overall it was a great time. Water slides were fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

A great day exploring the National Park with a very knowledgeable guide (Antonio). He had "hawk-eyes" and pointed out so many amazing animals on the walk. We ended at the beach for a relaxing dip and then lunch right in town.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

an amazing day to see all that Costa Rica has to offer; my only suggestion is to split out the volcano from the hanging bridges/waterfall as it was a lot to do all 3 in the same day. Mariano was an amazing guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Aug 12, 2025

Dear Denise,

Thank you so much for your kind words! 🌸 I’m truly happy to hear you had an amazing time in Costa Rica and enjoyed both La Fortuna and Manuel Antonio. It was a pleasure helping you plan your adventure, and I’m glad we could make the experience smooth and enjoyable for you.

Your recommendation means a lot to me and to our team at Serendipity Adventures. We’ll be delighted to assist you again whenever you’re ready for another Pura Vida adventure!
Muchas gracias, Pura Vida!

Elena Mora
Serendipity Adventures, Costa Rica 🦥