Costa Rica Travel Agents

Excellent gym - comfortable beds / room and the breakfast was amazing. Very large hotel campus on steep mountain so you cannot get around unless you order a shuttle. It is open air - open windows as it’s very cool in Monteverde. Due to that you do hear other guests as they walk in the hall … Really enjoyed but it was a bit too big of a hotel campus for me.

Loved the complete disconnection. This is camping … no electricity, no wifi and no hot water which was all good but wish we knew this in advance to set our expectations. Best sleep listening to the river.

Nice hotel but only gave us two bath towels when booked for three people. Could not get anyone to answer the phone for an extra towel. Gym was really good.

Amazing experience and our guides were amazing cooks…. best food we ate during our vacation

This resort is pretty. We had our own cabin which was very quiet and nice overall. We greatly enjoyed the hot springs, grounds, pool, and pool bar. We liked the fact that we could eat by the pool after visiting the hot springs instead of having to go to the restaurant. The included breakfast was fantastic, lots of options. The staff was very friendly and helpful. We note that the cabin we had could use a little TLC, especially the bathroom. Also, the resort did have a water issue the 2nd night and we were without water for several hours.

This 4-star resort was spectacular! Our cabin was absolutely beautiful. It was big and spacious with a private deck and outdoor shower! We greatly enjoyed brewing coffee and enjoying it on the patio each morning. Patio is covered so let it rain! The resort grounds are so nice, with paths and walking trails! We took hikes on the well-marked resort trails from our room down to the blue river and through the rain forest. Around the hotel were all kinds of birds and animals, we spotted Coatis and even an Agouti, so cool. We greatly enjoyed the beautiful pool and we hung out some at the swim up bar. The restaurant was terrific and the service staff were superb throughout! Our only caveat with this resort is that if you don't have a rental car, it's not easy to leave it to explore the surrounding area on your own (no Ubers or taxi's are around we were told). Of course we got picked up twice for our tour/hikes.

Staying at this resort was a nice way to end out trip. We enjoyed the beach, the pool, the bar (happy hour!) and the restaurant. We were able to walk down the beach one night to a local restaurant where we heard live music during our dinner. The monkeys playing in the trees around the pool was a nice touch! The included breakfast was great, food was tasty and service great.

We loved our guide Roy, he was so nice and shared his amazing knowledge and took his time to tell us all about the Volcanic area, animals, plants, and interesting things. The hike was a highlight of our time in Arenal and we greatly enjoyed it. It was a beautiful day and the views we encountered were amazing.

This hike/walk is right through the rain forest at night, some of the footing was slippery and muddy, but the boots and headlamps they provided were a great help. We saw lots of frogs, snakes, spiders, and birds. Then our guide Anthony got word that there was a Tapir nearby so we hightailed it to go see it. That was fabulous! The funny thing was, on the way back to the Hideaway we also saw a Tapir on the side of the road, which our driver slowed for us to view.

This hike was conducted by Oscar who was a nice guy, very knowledgeable (told us so many facts about the area and blue river) and guided us well. We saw snakes, then the blue river, the spectacular waterfall, and then the joining of the two rivers that cause the water to be blue. Oscar explained everything in great detail. On our hike back out of the park, we had a Tapir sighting!

We enjoyed the beach, the pool, the bar (Happy Hour!) and the restaurant. We were able to walk down the beach one night to a local restaurant where we had live music to our dinner. The monkeys playing in the trees around the pool was a nice touch!

We had a lovely time riding the 40 foot sailboat, with drinks on the way to snorkeling (lots of cool fish to see), and snacks and drinks on the way back. The crew was terrific and attentive, the views from the boat were superb.

The hot springs in the back of the hotel were amazing. Lots of fun and the resort makes it very convenient to hop in a resort shuttle to travel to the springs, which is a very short ride away. The room is nice, though hotel renovations are needed. The restaurants for dinner at Ave and Tucanes were great. The complimentary breakfast was fair, wishing there was more variety.

This was rated as a 4 star hotel, though the simple accommodations (no TV, room needing more modern renovations) would rate is more like a 3.5 star hotel. The complimentary breakfast was great, the dinner was fair. The staff was accommodating and mostly friendly. The grounds were very pretty, though the green lake did not look swimmable.

The views of this hotel are amazing! The hotel, I would rate as 3 stars. The showers are nice, the corner room again with an amazing view. The previous two hotels had friendly, accomodating staff, so we expected the same. Unfortunately, we found the staff to be indifferent, though we were friendly towards them. We thought they did the minimal, answered questions quickly without much feeling, and didn't seem to want to be there. I think this is more of a reflection on management. The dinner took two hours, as the server seemed preoccupied. The swimming pool was nice.

Well, it's a Hilton. So nice to see carpeting!!

I think we wanted more activity other than sitting on a boat and squinting up at trees. There weren't enough animals to make it exciting enough for us, and perhaps we aren't great bird watchers. The monkeys were fun! But soooooo far away!

A nice, professional and friendly tour guide gave us the volcano's history. I appreciated her enthusiasm.

This was fun even if it was raining. The tour guide was very informative, the group only consisted of six people, and the animals were motionless mainly, which made them easier to spot and photograph.

My husband's high point was the ziplining. This is the second time I ziplined, and I felt much safer because we are harnassed to the cables after landing. The tour guide gave me the harness used by workers when I shared my health history, which made me feel more secure. I think the photos were on the expensive side though.

Finally! I got to see the white-faced monkeys. I also saw bats, a snake, iguanas, and birds. This was more exciting as I finally can see a lot more animals without squinting all the time. This tour is why I came to Costa Rica, and it did not disappoint.