Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Olman Romero

(178 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"I appreciated that the questions I posted were answered by Olman in a detailed and clear manner." - by Bonnie, Mar 16, 2026 · see review
"Olman did a great job of putting this together, although I wouldn't go back to Hotel Villa Caletas and Carara National Park." - by Linda, Feb 26, 2026 · see review
"Olman worked quickly following up on our initial inquiry to put ideas into a plan." - by Linda, Feb 23, 2026 · see review

Bryan Leon

(147 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family Trips, Adventure Tours, Naturalist Hiking, Cultural Tours, Birdwatching, Sport Fishing, and Surfing.
Recent traveler reviews for Bryan:
"Kim Kim and Bryan and his team were great." - by Melissa, Feb 3, 2026 · see review
"We’re especially grateful that they were able to move our trip up by an entire month due to unforeseen circumstances, with special recognition to Bryan and Nancy for their support and flexibility." - by Nitin, Jan 24, 2026 · see review
"Bryan and kimkim were enormously helpful when we decided, a month out, to spend the Christmas holidays in Costa Rica." - by Amanda, Jan 12, 2026 · see review

Randall Jiménez

(128 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"Randall was superb with planning from beginning to end, answering every question all along the way!" - by Nikki, Mar 16, 2026 · see review
"I decided to reach out to KimKim and was assigned to Randall, which turned out to be a great decision." - by Glen, Jan 20, 2026 · see review
"Excellent support from Randall." - by Andy, Jan 8, 2026 · see review

Holden Ketchum

(106 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Holden specializes in: Family-friendly, LGBTQ-friendly, Senior Travel, Costa Rica Highlights, Wildlife, Nature Hikes
Recent traveler reviews for Holden:
"Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges." - by Nancy, Feb 17, 2026 · see review
"Holden did an excellent job helping us plan a memorable trip." - by Jeanette, Feb 16, 2026 · see review
"Holden was fantastic- communicative, professional and insightful." - by Mike, Feb 1, 2026 · see review

Yuliana Valverde

(75 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"Yuliana came up with the initial itinerary and was very helpful and responsive with modifications." - by Blake, Jan 11, 2026 · see review
"Yuliana put together a." - by Carrie, Dec 22, 2025 · see review
"Yuliana was great." - by Michael, Nov 30, 2025 · see review

Charlotte Törnqvist

(47 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests." - by Scott, Dec 5, 2023 · see review
"Charlotte and the team were always responsive and answered all of my many questions prior to the trip." - by Jessica, Aug 27, 2023 · see review
"The people at KimKim (Fio, Nancy, and Charlotte) that put everything together, answered all of our questions, and helped us while we were there- they were just fantastic." - by Cosimo, Aug 26, 2023 · see review

Elena Mora

(40 reviews)
Costa Rica Travel Agent based in Cartago, Turrialba
Elena specializes in: Off the beaten Path, Families, Honeymooners, Groups, Costa Rica Highlights, Wildlife, Nature, Ecofriendly, Sustainable Tourism.
Recent traveler reviews for Elena:
"Elena really helped narrow down our itinerary providing multiple updates based on our specific needs accounting for two couples, three seniors (66, 69, 77) and one person with mobility issues." - by Nicole, Mar 16, 2026 · see review
"The service we received from KimKim and from Elena in Costa Rica was superb." - by Carol, Mar 1, 2026 · see review
"Elena and Nancy were extremely helpful and had lots of useful suggestions to make sure we had plenty of bird watching, nature tours, and visits to Guayabo monument and Turrialba volcano." - by David, Feb 24, 2026 · see review

More in Costa Rica


Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 1,221 ratings

KimKim Rocked Our Trip!
Costa Rica | Mar 8 - Mar 14, 2026

Jim
Jim W.
Ashburn, VA | Reviewed on Mar 17, 2026
KimKim did an excellent job with our trip itinerary and we had a terrific time exploring three beautiful places in Costa Rica. Every driver and tour guide arrived on time (even early) which is pretty phenomenal, and it was refreshing to find that each driver and tour guide was so very proud of their country. The drivers discussed sites, landmarks and pointed out interesting things during the drives. We enjoyed Marvin from the airport to Arenal, Roy to Rio Celeste (our favorite), Alex to the... Read more

KimKim did an excellent job with our trip itinerary and we had a terrific time exploring three beautiful places in Costa Rica. Every driver and tour guide arrived on time (even early) which is pretty phenomenal, and it was refreshing to find that each driver and tour guide was so very proud of their country. The drivers discussed sites, landmarks and pointed out interesting things during the drives. We enjoyed Marvin from the airport to Arenal, Roy to Rio Celeste (our favorite), Alex to the Gulf of Papagayo. and Joshua to the airport. These men were very nice, patient, and simply terrific drivers, and made us feel like friends.

All in all, we had a great itinerary and enjoyed all of our resorts and activities, smoothly moving from one location and activity to the next. KimKim's procedure of allowing you to adjust the itinerary they put together to your liking was a nice touch. Communications were excellent!

Local specialist: Bryan Leon

Great follow-up to questions
Costa Rica | Mar 5 - Mar 14, 2026

B
Bonnie Y.
San Jose, CA | Reviewed on Mar 16, 2026
I appreciated that the questions I posted were answered by Olman in a detailed and clear manner. Read more

I appreciated that the questions I posted were answered by Olman in a detailed and clear manner.

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Well, it's a Hilton. So nice to see carpeting!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

The views of this hotel are amazing! The hotel, I would rate as 3 stars. The showers are nice, the corner room again with an amazing view. The previous two hotels had friendly, accomodating staff, so we expected the same. Unfortunately, we found the staff to be indifferent, though we were friendly towards them. We thought they did the minimal, answered questions quickly without much feeling, and didn't seem to want to be there. I think this is more of a reflection on management. The dinner took two hours, as the server seemed preoccupied. The swimming pool was nice.

Authenticity & Character
Renovate the rooms.
Location
The view was amazing as previously stated.
Staff
See comments above. Wondering if there is a morale issue.
Cleanliness & Comfort
Renovate the rooms.
Hotel Belmar
Monteverde

This was rated as a 4 star hotel, though the simple accommodations (no TV, room needing more modern renovations) would rate is more like a 3.5 star hotel. The complimentary breakfast was great, the dinner was fair. The staff was accommodating and mostly friendly. The grounds were very pretty, though the green lake did not look swimmable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

The hot springs in the back of the hotel were amazing. Lots of fun and the resort makes it very convenient to hop in a resort shuttle to travel to the springs, which is a very short ride away. The room is nice, though hotel renovations are needed. The restaurants for dinner at Ave and Tucanes were great. The complimentary breakfast was fair, wishing there was more variety.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Finally! I got to see the white-faced monkeys. I also saw bats, a snake, iguanas, and birds. This was more exciting as I finally can see a lot more animals without squinting all the time. This tour is why I came to Costa Rica, and it did not disappoint.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

My husband's high point was the ziplining. This is the second time I ziplined, and I felt much safer because we are harnassed to the cables after landing. The tour guide gave me the harness used by workers when I shared my health history, which made me feel more secure. I think the photos were on the expensive side though.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

This was fun even if it was raining. The tour guide was very informative, the group only consisted of six people, and the animals were motionless mainly, which made them easier to spot and photograph.

Quality of Experience
Guides, Drivers and Staff
Transport
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

I think we wanted more activity other than sitting on a boat and squinting up at trees. There weren't enough animals to make it exciting enough for us, and perhaps we aren't great bird watchers. The monkeys were fun! But soooooo far away!

Quality of Experience
Food
Loved loved loved the chocolate.
Guides, Drivers and Staff
The tour guide was very detailed oriented and provided good information about the animals.
Transport
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
El Silencio Volcano Hike & Visit to La Fortuna Waterfall
Arenal/La Fortuna

A nice, professional and friendly tour guide gave us the volcano's history. I appreciated her enthusiasm.

Quality of Experience
Food
Casado was yummy. This was the best casado of the whole trip.
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 17, 2026

Hello Bonnie,

Thank you so much for your detailed feedback; it truly means a lot!

I am really glad you felt well supported throughout the planning process and enjoyed highlights like Tabacón, the Monteverde experiences, and Manuel Antonio. I also appreciate your honest comments on the hotels and tours; this helps us continue improving and refining each itinerary.

It was a pleasure assisting you, and I hope to help you plan another Costa Rica adventure in the future!

Pura Vida,
Olman

Randall was superb with planning from beginni...
Costa Rica | Feb 28 - Mar 14, 2026

N
Nikki W.
Denver, CO | Reviewed on Mar 16, 2026

Randall was superb with planning from beginning to end, answering every question all along the way!

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Mar 17, 2026

Dear Nikki,

Thank you so much for your kind words! I’m thrilled to hear that you enjoyed the planning process and that I could assist you every step of the way. Your satisfaction is my top priority, and it was a pleasure helping you create a memorable trip. If you ever plan another adventure, I’d be delighted to assist again!

Safe travels and warm regards,
Randall

Couldn't have asked for a better family trip ...
Costa Rica | Mar 5 - Mar 14, 2026

Nicole
Nicole M.
Atlanta, GA | Reviewed on Mar 16, 2026
Couldn't have asked for a better family trip to Costa Rica, and so grateful for all the help, responsiveness, and attention from Serendipity Adventures. Elena really helped narrow down our itinerary providing multiple updates based on our specific needs accounting for two couples, three seniors (66, 69, 77) and one person with mobility issues. Our accommodations were perfect, and exceptionally nice facilities. The activities were the perfect balance of seeing a lot and not overdoing it... Read more

Couldn't have asked for a better family trip to Costa Rica, and so grateful for all the help, responsiveness, and attention from Serendipity Adventures. Elena really helped narrow down our itinerary providing multiple updates based on our specific needs accounting for two couples, three seniors (66, 69, 77) and one person with mobility issues.

Our accommodations were perfect, and exceptionally nice facilities. The activities were the perfect balance of seeing a lot and not overdoing it for the older couple.

Our favorite guide was Roy who was with us for the arenal volcano hike and Arenal Hanging Bridges tour over two days. Such a resource of knowledge, passion, attention, and friendliness! All guides were excellent and the parks were all great to visit exceeding expectations.

Adrián was also very helpful during the trip getting back to me very quickly and willing to check on last minute adjustments and requests.

Hoping to be able to enjoy Corcovado next time around and will certainly work with Serendipity Adventures again and recommend them to anyone traveling to gorgeous Costa Rica. Pura Vida!

Hotel Review
Hampton by Hilton San José Airport
Alajuela

Very convenient for arrival and departure nights so close to airport. Kind and courteous staff.

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Mar 16, 2026
Hola Nicole, Thank you sincerely for taking the time to share such a thoughtful and detailed review of your experience in Costa Rica ⭐⭐⭐⭐⭐ . Your kind words truly mean a great deal to all of us at Serendipity Adventures. It was a genuine pleasure assisting you in planning this special family trip. Knowing that the itinerary worked well for your group, especially considering the different preferences and mobility needs, is incredibly rewarding. Our goal is always to create experiences that... Read more

Hola Nicole,

Thank you sincerely for taking the time to share such a thoughtful and detailed review of your experience in Costa Rica ⭐⭐⭐⭐⭐ . Your kind words truly mean a great deal to all of us at Serendipity Adventures.

It was a genuine pleasure assisting you in planning this special family trip. Knowing that the itinerary worked well for your group, especially considering the different preferences and mobility needs, is incredibly rewarding. Our goal is always to create experiences that allow every traveler to enjoy Costa Rica comfortably while discovering the beauty, wildlife, and culture that make our country so special.

I am also delighted to hear that you had such a wonderful experience with Roy during your time in Arenal. He is truly passionate about sharing his knowledge of Costa Rica’s nature and ecosystems, and I will be sure to pass along your kind compliments to him. Adrián will also be very pleased to know that his assistance during your trip helped make your journey even smoother.

Thank you again for trusting Serendipity Adventures with your Costa Rica vacation. It was an honor to be part of your travel experience, and we are deeply grateful for your recommendation.

We would be absolutely delighted to assist you again in the future, perhaps next time exploring the incredible biodiversity of Corcovado, one of the most extraordinary places in Costa Rica.

Until then, we wish you many wonderful travel memories and hope to welcome you back to our beautiful country someday.
Thank you very much for this opportunity, Pura vida!

Elena Mora
Serendipity Adventures Costa Rica

We had a great time in Costa Rica. The zip l...
Costa Rica | Mar 7 - Mar 14, 2026

D
Debra C.
Miami, FL | Reviewed on Mar 14, 2026
We had a great time in Costa Rica. The zip lining/hanging bridges and the white water rafting were amazing activities. If you go, expect long drives to go anywhere on hard gravel roads, that part wasn't fun. Read more

We had a great time in Costa Rica. The zip lining/hanging bridges and the white water rafting were amazing activities. If you go, expect long drives to go anywhere on hard gravel roads, that part wasn't fun.

Hotel Reviews
Lomas del Volcán
Fortuna

Very nice hotel. Small individual cabins were great. We spent a lot of time at the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Gilded Iguana Surf Hotel
Nosara

Great hotel. Many restaurants and boutiques around but not much other shopping. Long drive to get to activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Adam Gomez