Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Olman Romero

(185 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"We had a great experience with Olman." - by Ann, May 14, 2026 · see review
"Olman at KimKim did an excellent job in planning our family spring break to Costa Rica." - by Stephanie, Mar 21, 2026 · see review
"I appreciated that the questions I posted were answered by Olman in a detailed and clear manner." - by Bonnie, Mar 16, 2026 · see review

Bryan Leon

(156 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family Trips, Adventure Tours, Naturalist Hiking, Cultural Tours, Birdwatching, Sport Fishing, and Surfing.
Recent traveler reviews for Bryan:
"Bryan Leon, at Serendipity Adventures, helped to plan, organize, and manage our trip." - by Bryan, Mar 31, 2026 · see review
"Kim Kim and Bryan and his team were great." - by Melissa, Feb 3, 2026 · see review
"We’re especially grateful that they were able to move our trip up by an entire month due to unforeseen circumstances, with special recognition to Bryan and Nancy for their support and flexibility." - by Nitin, Jan 24, 2026 · see review

Randall Jiménez

(129 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"Randall was superb with planning from beginning to end, answering every question all along the way!" - by Nikki, Mar 16, 2026 · see review
"I decided to reach out to KimKim and was assigned to Randall, which turned out to be a great decision." - by Glen, Jan 20, 2026 · see review
"Excellent support from Randall." - by Andy, Jan 8, 2026 · see review

Holden Ketchum

(108 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Holden specializes in: Family-friendly, LGBTQ-friendly, Senior Travel, Costa Rica Highlights, Wildlife, Nature Hikes
Recent traveler reviews for Holden:
"This was an outstanding trip planned by Holden and Adrian at Serendipity Adventures with only two months’ notice." - by Brian, Apr 5, 2026 · see review
"Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges." - by Nancy, Feb 17, 2026 · see review
"Holden did an excellent job helping us plan a memorable trip." - by Jeanette, Feb 16, 2026 · see review

Yuliana Valverde

(88 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"Yuliana from KimKim planned out a great itinerary for us, it was our first time to Costa Rica and she made it very easy with hotels, transport and tours" - by Karen, May 27, 2026 · see review
"Yuliana was prompt & easy to work with." - by Abigail, Apr 10, 2026 · see review
"We just got back from a Costa Rica birding trip planned by Yuliana and I can say that she put together a thoughtful, well-planned out trip that delivered exactly what we were looking for - birding experiences, off-the-tourist track, ecolodges, and the feel of Costa Rica, on a limited budget." - by Betsy, Apr 9, 2026 · see review

Elena Mora

(48 reviews)
Costa Rica Travel Agent based in Cartago, Turrialba
Elena specializes in: Off the beaten Path, Families, Honeymooners, Groups, Costa Rica Highlights, Wildlife, Nature, Ecofriendly, Sustainable Tourism.
Recent traveler reviews for Elena:
"Our family of 9 had an incredible trip to Costa Rica thanks to Elena and Adrian." - by Laura, Jun 1, 2026 · see review
"From the moment we were connected with Elena from Serendipity Adventures in Costa Rica to plan our family vacation we knew we were in great hands." - by Reena, Apr 27, 2026 · see review
"Elena and the rest of the Serendipity Adventures team, Nancy, and Adrian, and others, helped plan, organize, and manage my trip." - by Skye, Apr 24, 2026 · see review

Charlotte Törnqvist

(47 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests." - by Scott, Dec 5, 2023 · see review
"Charlotte and the team were always responsive and answered all of my many questions prior to the trip." - by Jessica, Aug 27, 2023 · see review
"The people at KimKim (Fio, Nancy, and Charlotte) that put everything together, answered all of our questions, and helped us while we were there- they were just fantastic." - by Cosimo, Aug 26, 2023 · see review

More in Costa Rica


Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 1,270 ratings

First, everyone at Kimkim listened to me care...
Costa Rica | May 18 - May 24, 2026

Yvonne Vizzier
Yvonne Vizzier T.
Memphis, TN | Reviewed on Jun 05, 2026
First, everyone at Kimkim listened to me carefully and were able to design the exact trip I requested. Overall every scheduled tour was really good with only one guide was a bit disappointing. Considering the number that we had is outstanding. The guide for the Volcano hike was outstanding. The raft guide was also very good especially with sighting animals. We really enjoyed the Jaguar Rescue which was my favorite tour even though there were no Jaguars! The number of animals was so... Read more

First, everyone at Kimkim listened to me carefully and were able to design the exact trip I requested. Overall every scheduled tour was really good with only one guide was a bit disappointing. Considering the number that we had is outstanding. The guide for the Volcano hike was outstanding. The raft guide was also very good especially with sighting animals. We really enjoyed the Jaguar Rescue which was my favorite tour even though there were no Jaguars! The number of animals was so varied it allowed us to see examples of just about every animal native to Costa Rica. The rate of release of rescued animals was extraordinary .

The volcano hike had planned paths that were good for a strong hiker but not a walker. For me the number of small rocks, extreme variation in walking elevations was extremely difficult. I should not have done it but I got through it and made finishing longer for the younger hikers. I think the description of that hike needs to include a caution. There was plenty of other things to see and paths to walk including a nice food/drink pavilion including restrooms.pp

I will likely use Kimkim to help me plan other trips.

Hotel Reviews
Hotel Arenal Lodge
Fortuna

We were not there in the tourist season and often felt like the only guests which affected the service. It was adequate. The restaurant menu was very limited and the site remote enough to make easy access of other restaurants difficult. The bar did make a really good mojito.

Authenticity & Character
facing the volcano was nice but walks around to exterior difficult to find.
Location
It was difficult to get transport to other sites.
Staff
The restaurant has own server in the morning and another in the evenings so we got to know them.
Cleanliness & Comfort
our room was spotless but with expected wear from age.
Hotel Banana Azul
Puerto Viejo de Talamanca

This was our favorite site as we were right on the beach, had great service and a good restaurant and bar. The layout is very tropical making fun for each of us. We enjoyed both pool and hot tub. Our last day there was a huge rain which ended up causing our cabin to be surronded by about 2 feet of water. So they moved us to the Tree House for our last night which was fun. For the move staff carried our luggage out of the cabin keeping everything dry. We missed the shower of the cabin and enjoyed the adventure of the event.

Authenticity & Character
It was not luxurious but very comfortable with everything we needed in “beach” location. In addition there were stations to refill our water bottles conveniently located.
Location
It was tucked in an easily accessible street and right on the beach.
Staff
Everyone made us feel that they existed to make us comfortable even with language difficulties.
Cleanliness & Comfort
We had no problems with the comfort and appreciated the explanation of the air conditioning system which made us very comfortable after and a day of activiies in the heat.
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 05, 2026
Thank you so much for your review! It really means a lot to hear that the trip came together the way you hoped it would! Designing it around exactly what you were looking for was the goal from the start. 🎉 The Jaguar Rescue Center is one of my favorite recommendations — people are always surprised by how much they love it even without the jaguars! And it sounds like the rafting and volcano hike guides made those experiences really memorable. I really appreciate your flagging the terrain and... Read more

Thank you so much for your review! It really means a lot to hear that the trip came together the way you hoped it would! Designing it around exactly what you were looking for was the goal from the start. 🎉

The Jaguar Rescue Center is one of my favorite recommendations — people are always surprised by how much they love it even without the jaguars! And it sounds like the rafting and volcano hike guides made those experiences really memorable.

I really appreciate your flagging the terrain and steepness of the volcano hike. I'll make sure that gets updated so future travelers can plan accordingly.

I hope to see you on another kimkim adventure! 🇨🇷

Wonderful Costa Rica adventure
Costa Rica | May 24 - May 31, 2026

Steve
Steve S.
Boston, MA | Reviewed on Jun 03, 2026
Oldman did a great job getting everything booked. Our Arenal guide, Monica, was amazing and knowledgeable. Our driver/guide for Poas was also great. We really enjoyed the entire trip, especially the stay in Samara. We don’t usually do beach vacations, but two slow days at the end of this trip, away from the tourists (like us), really fit our needs greatly that we didn’t even know we needed. I will definitely recommend Kimkim to friends Read more

Oldman did a great job getting everything booked. Our Arenal guide, Monica, was amazing and knowledgeable. Our driver/guide for Poas was also great. We really enjoyed the entire trip, especially the stay in Samara. We don’t usually do beach vacations, but two slow days at the end of this trip, away from the tourists (like us), really fit our needs greatly that we didn’t even know we needed. I will definitely recommend Kimkim to friends

Hotel Review
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Close access to the beach and nice views
Staff
Cleanliness & Comfort
Activity Review
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We loved the El Silencio hike and our guide Monica. Ecotermales was a fun hot spring, but we’ve been to several so this was not new for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 03, 2026
Hello Steve, Thank you so much for your kind words!
It was truly a pleasure helping you plan your Costa Rica adventure. I'm especially happy to hear that you enjoyed your time with Monica in Arenal and your Poás guide as well. I'll be sure to share your compliments with them.
I also love hearing about your experience in Sámara. Sometimes those slower days by the beach end up being the most memorable part of the trip, especially after several days of exploring and adventure. It's wonderful... Read more

Hello Steve,

Thank you so much for your kind words!
It was truly a pleasure helping you plan your Costa Rica adventure. I'm especially happy to hear that you enjoyed your time with Monica in Arenal and your Poás guide as well. I'll be sure to share your compliments with them.

I also love hearing about your experience in Sámara. Sometimes those slower days by the beach end up being the most memorable part of the trip, especially after several days of exploring and adventure. It's wonderful that it turned out to be exactly what you needed.

Thank you for trusting me with your trip and for recommending Kimkim to your friends. Referrals are the greatest compliment we can receive.

I hope Costa Rica leaves you with many wonderful memories, and I would be delighted to help you plan another adventure in the future!

Warm regards,
Olman Romero

Costa Rica was our 4th trip with KimKim and i...
Costa Rica | May 23 - Jun 1, 2026

S
Shephali w.
Chicago, IL | Reviewed on Jun 02, 2026
Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional. Read more

Costa Rica was our 4th trip with KimKim and it was wonderful. We explored the Arenal volcano and lake in La Fortuna, the cloud forest in Monteverde and the beautiful coast and Manuel Antonio State park in Quepos/Aguirre. The trip included hiking, horseback riding, viewing wildlife and enjoying beach activities. The Koora Hotel was exceptional.

Hotel Review
Koora Hotel
Monteverde

First-class boutique hotel with spectacular views and even better service. We enjoyed a two-floor suite which was beautifully appointed. The food was exceptional and the staff was kind, attentive and always accessible. Highly recommend and would absolutely stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Private Arenal Volcano & La Fortuna Waterfall Hike with Lunch
Arenal/La Fortuna

Must do. Jay was our tour guide and was the best guide we have ever had. He was extremely knowledgeable and passionate about the flora/fauna of the region. Beautiful hike, wonderful guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Tigre Waterfalls Excursion
El Tigre Waterfalls Excursion
Monteverde

spectacular falls. kids loved swimming in the pools and climbing over the rocks. must see.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Organic Farm & Spice Garden Visit
Private Organic Farm & Spice Garden Visit
Manuel Antonio

This was just ok. This experience is likely dependent on the guide. we were disappointed that we did not learn much about chocolate and coffee harvest and production and the quality of the tour and food was poor. would skip this.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Manuel Antonio

This is a must do for the area. would have preferred a longer guided hike in the park with more time to enjoy the beach. the main trail is very crowded with tourists and guides. we did see numerous birds, sloths, monkeys, insects and diverse landscapes.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

Nice activity if you'd like to see the beautiful coast line by boat. The crew were very good and the catamaran is spacious and well maintained. we enjoyed snorkeling in the cove and were able to view dolphins jumping alongside the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Jun 02, 2026

Shephali!

It is wonderful to hear that the whole family had fun! I specially love that you were able to enjoy highlights of the country, such as Arenal and Manuel Antonio, while also enjoying lesser known gems such as El Tigre.

It was a pleasure to plan and support a trip for you and we hope to continue taking you on adventures anywhere you go 🗺️

Incredible trip for our family of 9!
Costa Rica | May 22 - May 31, 2026

L
Laura P.
Center Point, AL | Reviewed on Jun 01, 2026
Our family of 9 had an incredible trip to Costa Rica thanks to Elena and Adrian. They were both helpful and communicative both during planning and while on site. Arenal Springs Resort & Spa in La Fortuna was the perfect first stop and had everything we could have wanted - hot springs on site that we visited daily, excellent service, beautiful surroundings, and a secluded peaceful environment. The buffet breakfast was delicious each morning offering tons of options. All of our excursions for... Read more

Our family of 9 had an incredible trip to Costa Rica thanks to Elena and Adrian. They were both helpful and communicative both during planning and while on site. Arenal Springs Resort & Spa in La Fortuna was the perfect first stop and had everything we could have wanted - hot springs on site that we visited daily, excellent service, beautiful surroundings, and a secluded peaceful environment. The buffet breakfast was delicious each morning offering tons of options. All of our excursions for perfect for our group - volcano hike plus waterfall (doing both back to back same day was a little much for the adults though), water water rafting and ziplining at Sky Adventure (the most memorable)! We love this property. The only downfall was it was not walkable to most restaurants and since we didn't have a vehicle it required many taxi rides. The view at La Mariposa in Manuel Antonio could not be matched, though the staff was not nearly as helpful here. We loved that it was walkable to tons of shops and restaurants though. The animals and wildlife in M.A. are spectacular, as was our guide for our nature hike in the national park. The catamaran we took was fun, though had a LOT of other people which was a bit of a bummer since we have done smaller boats in other places that felt more quaint. The bbq lunch on board was delicious though. We had the same driver the entire trip and I can't recommend Alex enough. He was always helpful and knowledgeable and offered great food recommendations. I hope we will be able to return to this beautiful country one day to explore other areas.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jun 01, 2026
Hola Laura, Thank you so much for your wonderful review! It was truly a pleasure assisting your family with this special Costa Rica adventure. We are delighted to hear that you had such an incredible experience and that both Adrián and I were able to help make your trip smooth and enjoyable from the planning stages through your time in Costa Rica. We are especially happy to hear how much you enjoyed Arenal Springs Resort & Spa, the hot springs, the beautiful surroundings, and the... Read more

Hola Laura,

Thank you so much for your wonderful review!

It was truly a pleasure assisting your family with this special Costa Rica adventure. We are delighted to hear that you had such an incredible experience and that both Adrián and I were able to help make your trip smooth and enjoyable from the planning stages through your time in Costa Rica.

We are especially happy to hear how much you enjoyed Arenal Springs Resort & Spa, the hot springs, the beautiful surroundings, and the excursions. It is wonderful to know that the white-water rafting and zip-lining at Sky Adventures were among the highlights of your trip and created lasting memories for your family.

Thank you as well for sharing your honest feedback regarding the accommodations, transportation, and catamaran experience. Feedback like yours is extremely valuable and helps us continue improving the experiences we create for our travelers.

I will be sure to share your kind words with Alex. He is an outstanding driver and host, and I know he will be thrilled to hear how much his knowledge, professionalism, and recommendations contributed to your experience.

Costa Rica has so many beautiful regions still waiting to be explored, and we would be honored to help you discover them on a future visit. Whether it is Tortuguero, Monteverde, Corcovado, Drake Bay, or another hidden corner of our country, we would love to welcome your family back.

Thank you again for trusting Serendipity Adventures with your family vacation. It was a privilege to be part of your journey.

Pura Vida!

Elena Mora
Serendipity Adventures

We used Kimkim to plan our family trip to Cos...
Costa Rica | May 16 - May 28, 2026

Catalina
Catalina S.
Norwood, OH | Reviewed on May 29, 2026
We used Kimkim to plan our family trip to Costa Rica, and overall we had a wonderful experience. They handled everything—from transportation and hotels to activities—and it made traveling as a family very smooth and stress-free.
The itinerary was thoughtfully planned, and the coordination on the ground worked well. Our local contact, Graciela, was especially helpful and responsive when we needed to adjust pickup times throughout the trip.
Of course, we traveled during the rainy season,...
Read more

We used Kimkim to plan our family trip to Costa Rica, and overall we had a wonderful experience. They handled everything—from transportation and hotels to activities—and it made traveling as a family very smooth and stress-free.
The itinerary was thoughtfully planned, and the coordination on the ground worked well. Our local contact, Graciela, was especially helpful and responsive when we needed to adjust pickup times throughout the trip.
Of course, we traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities.
We were happy overall with the hotels chosen.
All the transfers were on time and very professional and worry free for us (not having to drive ourselves).
We did notice that the Manuel Antonio area is quite expensive (similar to U.S. pricing), but the beaches are beautiful and the national park is absolutely a must-see.
Some highlights of the trip included the Ecotermales hot springs, ziplining in Monteverde, and seeing wildlife in Manuel Antonio. One additional must-do that we arranged ourselves was La Fortuna Waterfall—a lot of steps, but definitely worth it for the swim at the bottom.

Overall, despite a few minor issues and weather-related challenges, we had a fantastic vacation. Kimkim made planning easy and allowed us to fully enjoy Costa Rica. We would absolutely consider using them again for future trips.

Hotel Reviews
Parque del Lago Boutique Hotel
San José

Great location being downtown San Jose but not in the middle of the city. Good breakfast, room clean and decent size. Great Soda place right next to it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

This Hotel has very nice rooms, spacious and comfortable. Staff is very friendly and helpful. The hotel grounds overall are very beautiful (the flowers and landscape are amazingly beautiful). It has a short hike trail on the property. The breakfast was very good. If I would go to La Fortuna, I would definitely stay there again. Close to pretty much all attractions in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

La Mariposa in Manuel Antonio has absolutely stunning views and beautiful pools, but the rooms felt somewhat basic compared to the other properties we stayed at, and we wouldn’t consider it a true 4-star experience. We had three people in the room, and the third bed was a small, squeaky bed with an uncomfortable mattress. In comparison, at Sibu Hotel—where we also had three in a room—the third bed was a full, proper bed, which made a big difference. The room itself was quite minimalistic, with basic wall-mounted dispensers for shampoo and conditioner (not even marked which one is which). That said, the view from the balcony was incredible, overlooking Espadilla Sur Beach and Manuel Antonio National Park. The wildlife on the property was also a highlight—we saw plenty of capuchin and spider monkeys, especially active in the mornings, eating mangoes from the nearby trees. There were often mangoes scattered right outside our door. Manuel Antonio is truly full of wildlife—you don’t even have to go far to see it. At one point, we were walking back from dinner and spotted a sloth in a tree just a few feet away. We were especially excited about this hotel since we had planned two days to relax by the pool and beach, and based on the photos and 4-star rating, we came in with high expectations. It’s possible we didn’t get one of their better rooms—there are several floors of rooms in the main building, and those may offer a different experience. We did enjoy the pools—they are very nice—and the overall setting is beautiful. We didn’t dine at the restaurant as it seemed pricey, though we did try the bar; drinks were on the expensive side but very good. The entire area is built on a hill with narrow roads. While it’s technically walkable to nearby restaurants, there are stretches without sidewalks, so we ended up using Uber a few times, which was very reasonable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sibū Boutique Hotel
Puntarenas

Sibu Hotel was hands down the best hotel we stayed at during this entire trip—truly boutique, with incredible attention to detail, and absolutely deserving of more than a 3-star rating. The lobby alone feels like an art exhibit. The rooms are exceptionally well equipped, including a fully stocked minibar with drinks and snacks (complimentary on the first day), which was a really nice touch. We really appreciated the room for 3 having a third proper bed. They even had an ice machine—the only place we saw this—while at other hotels we had to request ice and water from the restaurant or bar. (Tap water is safe to drink everywhere, but it was a bit inconvenient filling a thermos from small sinks.) The room amenities were outstanding: custom toiletries, a travel toothbrush, sewing kit, shoe towel, and even a cosmetic mirror—everything thoughtfully provided. The hotel grounds are small but beautifully designed, with every corner carefully landscaped. There are cozy sitting areas throughout and even a fire pit outside—it’s just a beautiful, welcoming space. I would easily rate this hotel as a 4-star property. They also have sister hotels in the area, and I’d expect those to be just as impressive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente
San José

Hotel Presidente is centrally located, but that comes with heavy traffic—we had to be dropped off at the corner because the street was temporarily closed. The room we were assigned was also quite small, especially considering we were traveling as three people. Once we opened our suitcases, there was barely enough space to move around. The next day, I noticed that some of the rooms around us were much larger, so I’m not sure why we were given such a small room and bathroom. That said, the breakfast was very good, and the hotel itself has a unique charm in its design. We especially loved the rooftop patio and the abundance of plants and flowers throughout the property, which added a really nice touch. Staff very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just because of the small room. Room was very clean, no problem.
Activity Reviews
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

We traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities. For example, during the Arenal Volcano hike we couldn’t see much due to the fog. That said, Franklin and his driver were excellent—friendly, professional, and very accommodating. We really enjoyed the insights Franklin shared about the local plants and vegetation throughout the hike. Even though the volcano was mostly covered in clouds, the viewpoint of Arenal was still beautiful in its own way. At the end of the hike, they provided fresh fruit, which we appreciated very much. We only wish we remembered all of their names so we could give them proper credit—they truly made the experience enjoyable despite the weather. The driver also took us to Ecotermales, which turned out to be one of the highlights of our trip. The dinner there was fantastic, and everything was well coordinated—the driver returned later in the evening to pick us up and take us back to the hotel, making the entire experience seamless.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning & Balsa River Rafting Combo Adventure
Canyoning & Balsa River Rafting Combo Adventure
Arenal/La Fortuna

These activities are definitely not for the faint of heart—especially the rappelling! We had a great time, and everything (organized by what seemed to be two different companies) was very well coordinated, including transportation. The lunch provided was very good, and we especially enjoyed the small cultural demonstration of sugar cane juice extraction. My husband opted out of canyoning and rafting, which ultimately turned out to be the right decision—he wouldn’t have been able to participate in these activities, and even tagging along with the driver wouldn’t have added much value. In hindsight, I wish we had clearly indicated from the start that only four of us would be participating, so we wouldn’t have paid for his activity and lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Río Celeste & Tenorio Volcano Rainforest Hike with Lunch
Arenal/La Fortuna

Of course, we traveled during the rainy season, which is outside of Kimkim’s control, and it did impact a couple of activities. For example, at Río Celeste the river didn’t have its famous blue color because of the heavy rain. At Tenorio National Park, we felt the guide was trying to shorten the hike due to the rainy conditions, but we asked to complete the full route since it was part of what we had booked. The lunch was nice, but no fruit snack as listed in the activity description. No biggie. I did appreciate though the driver pulling over to show us through his binoculars a sloth up in a tree. He took pictures with our camera.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

It was a great visit, and we learned a lot. Unfortunately, we happened to go on a day when it was raining heavily, with very little break between the tastings and walking to the next stations. The farm is clearly geared toward tourists and is more informational in nature, but they were transparent about the fact that coffee grown in that area isn’t considered the best due to the high amount of rainfall. Even so, we still gained a lot of insight into chocolate (cacao), coffee, and sugar cane production.

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Selvatura Park Self-Guided Hanging Bridges & Zip Lining
Monteverde

One of the highlights of our trip—a definite must-do. The canopy views were absolutely breathtaking. Some of the ziplining runs are quite long, so try to relax and enjoy the experience. Definitely go for the Tarzan Swing! The hanging bridges were also very nice. Just take your time and enjoy the walk—it’s about 3 km long, not 3 miles (we made the mistake of thinking it would be longer and ended up rushing to get back in time for the next bus).

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

Definitely a must-do. The guides communicate with each other and know exactly where to look for wildlife. They typically come equipped with professional tripods and binoculars and can even help take great photos using your phone. The park has strict rules about food and drinks, so even though the activity description mentioned a snack being provided, it’s unclear how that would be possible. Also, keep in mind that if you decide to stay in the park after the guided tour—either at Manuel Antonio Beach or Espadilla Sur (which are side by side and absolutely worth visiting for their beautiful sand and calm waters)—the guide will leave, and you’ll need to arrange your own transportation back to the hotel. The public bus runs every 20 minutes from the public Espadilla Beach (outside the park) for about $1 per ride, so getting back wasn’t too difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jun 01, 2026
Hello Catalina! Thank you so much for taking the time to share your experience!
I'm delighted to hear that you had a wonderful family trip and that the planning, hotels, transportation, and activities helped make your vacation smooth and stress-free. I will be sure to share your kind words with Graciela as well; she will be thrilled to know her assistance made a difference.
I am especially happy to hear that Ecotermales, ziplining in Monteverde, and the wildlife in Manuel Antonio were among... Read more

Hello Catalina!

Thank you so much for taking the time to share your experience!
I'm delighted to hear that you had a wonderful family trip and that the planning, hotels, transportation, and activities helped make your vacation smooth and stress-free. I will be sure to share your kind words with Graciela as well; she will be thrilled to know her assistance made a difference.

I am especially happy to hear that Ecotermales, ziplining in Monteverde, and the wildlife in Manuel Antonio were among your highlights. And I completely agree about La Fortuna Waterfall, those steps can be a workout, but the reward at the bottom is absolutely worth it!

Thank you again for trusting us with your Costa Rica adventure. It was a pleasure helping your family, and we would love to welcome you back for another Costa Rican journey in the future.

Pura Vida!
Olman