Costa Rica Travel Agents

We had a wonderful trip. The Serendipity guides were extremely knowledgeable and helpful. The accommodation was excellent and ending the trip by the beach was just perfect.

First time using KimKim and oh, the experience was par excellent!! Right from start to finish- Kat and Kate were super helpful, professional, courteous, prompt, and simply amazing.

The itinerary that Kat created for us was perfect. The communication was on point. Kate from operations did an incredible job. The private taxis, private wildlife tours, the hotels … everything was great!

Midway we wanted to change taxi pickup timings. But it was the weekend and I thought oh we’ll probably hear back on Monday. But lo behold, both Kat and Kate responded and that was really kind of them. Mary helped with our last minute request. Thank you!

Their partner operators in Costa Rica, Javier and Sharon, were very kind and helpful too. All the taxi drivers were wonderful too! Okay, in gist- everyone was simply wonderful!

The accommodation arrangements were fantastic. The weather in one place wasn’t quite what we enjoyed, but that’s just Mother Nature! As for the wildlife (our main interest)- absolutely breathtaking! Vibrant toucans, sleepy sloths, caiman, and more! On the last day of our stay there, a monkey actually tried to open our room door! I caught it on video. That was epic!!

In gist, booking our Costa Rica trip with the help of KimKim was totally worth it. Highly recommended!

Hotel Reviews

Ficus Sunset Suites

Monteverde

Gorgeous location, gorgeous suite, gorgeous sunsets!! We didn’t want to leave!! Close proximity to the lovely downtown. We could literally walk to everything. Close yet away from the noise. 5 stars! The front desk people were awesome. We weren’t fans of the breakfast though. The guy there wasn’t exactly giving off pura vida vibes, if you ask me! The options too were kinda eh. The accommodation itself was excellent!

Authenticity & Character

Beautiful interiors, great coffee in room

Location

Sunsets!! Downtown

Staff

Smiley, friendly, courteous

Cleanliness & Comfort

Great housecleaning, lovely furniture and decor

Holiday Inn Express San Jose Airport

San Jose

Eh, basic Holiday Inn Room. Okay for one night stay. Room was smelly. Proximity to airport: excellent! Just 5 mins away.

Authenticity & Character

Location

5 mins from airport

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

Lovely jungle lodge. Breakfast was great! People were great. Birds galore! Caiman too!! Overall nice.

Authenticity & Character

Beautiful lush greenery and a ton of birds!!

Location

Well nothing to improve! Personally we found it to be far from the downtown. That’s just personal preference.

Staff

Helpful and nice

Cleanliness & Comfort

Very well kept!

Activity Reviews

Private Guided Walk at Curi-Cancha Reserve

Monteverde

Our guide Oscar was brilliant! Knowledgeable and knew exactly where to take us so we could see the beautiful CR birds. Including the endangered Quetzal!! Didn’t realize how fast the 4 hours went by!!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Santa Elena Cloud Forest Reserve Hike

Monteverde

Okay, I’m probably being a bit snooty here. But having lived in Seattle for a major part of my life, the rainforest walk itself wasn’t as exciting as I thought it would be. If you’ve never been to a rainforest, you should probably go and experience. Our guide Will Nunez though- oh what a brilliant guide!! He has a ton of knowledge on all flora and fauna of Monteverde and CR in general. He showed us two tarantulas!! That was the highlight, really! As for birds, they were there alright, but hard to spot because of the dense forest. We did see a beautiful hummingbird chick in a nest. I think we enjoyed Will’s company more than the rainforest itself!

Quality of Experience

Guides, Drivers and Staff

Will Nunez rocks!!

Transport

Traditional Cooking Class with Dinner

Arenal/La Fortuna

The cooking class was fun because of the company we had. Two other travelers were in our little group. The cooking class itself seemed a little “let’s wing it” kinda thing. Would have liked it to be more organized and upbeat. Perhaps some music in the background. Proper recipe cards for each participant, some hey let’s take pictures … that kinda thing. Upon one of the participants’ request, the cooking instructor emailed us the recipes later. There was also some confusion on a dancing class post dinner. Also it wasn’t a 2hr50 min activity. More like under 2 hours. All in all, a little disappointing. The food was yummy though.

Quality of Experience

Food

Guides, Drivers and Staff

This trip was the AMAZING!
Elena really listened to us and created a custom curated itinerary that perfectly met our needs and desires. Best travel agent I’ve ever worked with. The hotels we stayed at were awesome! Arenal Springs Resort in LaFortuna, Cloud Forest Lodge in Monte Verde, and Hotel La Mariposa in Manuel Antonio ( my fav! - incredible view, wonderful room, and fabulous dining area).
We had a driver, Alex, who was very personable and taught us a lot about Costa Rica. Loved having him as our driver! The car was comfortable, clean, and well maintained. We felt very safe riding with Alex.
We went on a river float with Flow Trips. What a great team! Our guide was very knowledgeable and took care to position us so we could see the animals along the way. It was a very enjoyable outing. Highly recommend Flow Trips.
We went on a night hike in Monte Verde with Bosque Eterno de Los Ninos. Very knowledgeable guide who made sure we got to see lots of different animal life.
We did an all day Adventure at Selvatura Park, including zip line, hanging bridges, and butterfly and sloth exhibitions. Exhausting, but so worth it!
We had another driver, Andres, who was very professional and a pleasure to travel with. Did some stops that made the long ride so fun! Again, the car was comfortable, clean, and well maintained.
In Manuel Antonio we went on a morning hike in Manuel Antonio National Park with Endemic Bird. This was my husband’s favorite outing. Highly recommend Endemic Bird! We also went on a sailboat sunset tour with Planet Dolphin. What a great way to end our stay! If you’re in Manuel Antonio, do a catamaran tour. You will love it!
When we return to Costa Rica, we will definitely use Serendipity Adventures!

Hotel Reviews

Arenal Springs Resort

La Fortuna

Loved the hot springs! The staff were so friendly and professional. The facility is very well maintained and soooo beautiful.

Authenticity & Character

Location

The view of the volcano

Staff

Cleanliness & Comfort

Beds were a bit uncomfortable, but fine. Could hear our neighbors in the bathroom - a bit faint, but made us a bit uncomfortable.

Cloud Forest Lodge

Monteverde

Beautiful view of nature. Wonderful restaurant! Room was very comfortable and felt very private.

Authenticity & Character

Location

Dirt road to get to hotel.

Staff

Cleanliness & Comfort

Hotel La Mariposa

Manuel Antonio

Beautiful location, fabulous view, amazing dining area. Very responsive staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Manuel Antonio National Park Guided Hike

Costa Rica

Quality of Experience

1

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Quality of Experience

1

Guides, Drivers and Staff

Transport

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Quality of Experience

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Our guide at Arenal Volcano was keenly aware of our surroundings and was able to show us some animal life we never would have noticed on our own. La Fortuna waterfall was worth all 500 steps down and 500 steps back up!

Quality of Experience

Guides, Drivers and Staff

Transport

Night Walk at Children's Eternal Forest

Monteverde

Quality of Experience

Guides, Drivers and Staff

Transport

Wow! What an incredible adventure into the rainforest and beautiful Pacific coast. Holden planned our trip with so many amazing experiences: Safari float down a river in the rainforest, night hike to see cool frogs, the most unusual snakes and a sloth, a cooking class, a hike in the Arenal Volcano area and hike through the Hanging Bridges. Our guide from Serendipity was a local named Mariono. He was amazing! Shared so much of what we were seeing on our hikes, the history, culture and so much fun. The logistics were smooth with no problems. What a great way to see a country and experience its treasures without wasting time on logistics of where to go or where to have dinner. Our hotels were fantastic. The Arenal Manoa Hotel hot spring pools were beautiful and fun to relax in. The lushness of the vegetation around our rooms were also unique and cozy. The Bosque del Mar hotel at Playa Hermosa was beautiful and right on the beach. Our drivers got us everywhere we needed to be on time. I am so impressed with the trip this team put together for us! Thank you!!!!