Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Randall Jiménez

(112 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"This is my first time experience with KimKim and my 8-day trip with Randall was incredible." - by deni, Jul 18, 2023 · see review
"Planning our trip with Randall was such a good experience." - by Sharron, Jun 5, 2023 · see review
"Randall planned a wonderful trip to Costa Rica for my boyfriend and me in December." - by Isabella, May 21, 2023 · see review

Olman Romero

(100 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"a fantastic trip arranged by Olman." - by Erna, Sep 25, 2023 · see review
"From the start to the finish we have had an amazing and very easy experience with Olman as our advisor and trip finalizer." - by Paul, Aug 11, 2023 · see review
"Olman our KimKim travel agent found great local vendors, hotels and private drivers for every city that we visited." - by Brenda, Jul 18, 2023 · see review

Bryan Leon

(50 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family Trips, Adventure Tours, Naturalist Hiking, Cultural Tours, Birdwatching, Sport Fishing and Surfing.
Recent traveler reviews for Bryan:
"From the initial planning stage to the final execution, our local contact, Bryan Leon, tailored our 8 day visit ( as per our request and budget) to include a good introduction to the country." - by Ingrid, Aug 10, 2023 · see review
"We were routed to Serendipity Adventures to plan our trip and Bryan Leon was the organizer for the trip." - by Tabatha, Jul 17, 2023 · see review
"Great job by Bryan, Charlotte and the whole team." - by Guillermo, Jul 17, 2023 · see review

Charlotte Törnqvist

(37 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests." - by Scott, Dec 5, 2023 · see review
"Charlotte and the team were always responsive and answered all of my many questions prior to the trip." - by Jessica, Aug 27, 2023 · see review
"The people at KimKim (Fio, Nancy, and Charlotte) that put everything together, answered all of our questions, and helped us while we were there- they were just fantastic." - by Cosimo, Aug 26, 2023 · see review

Yuliana Valverde

(33 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"Yuliana was my local specialist in Costa Rica who worked on all the details of my itinerary until I was happy with it." - by Elise, Jun 23, 2023 · see review
"When I tried to determine where to go/what to do on my own I just got overwhelmed, but Yuliana put together an unforgettable trip." - by Debra, May 25, 2023 · see review
"Our trip planner, Yuliana, was extremely responsive, and recommended interesting excursions, and good lodging." - by Traci, Apr 8, 2023 · see review

Jean Carlo Ilama

(14 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Jean Carlo specializes in: Ecotourism, wildlife, local activities, family vacations, sustainable tourism, personal itineraries, natural and cultural expeditions.
Recent traveler reviews for Jean Carlo:
"Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica." - by Stephen, Dec 8, 2023 · see review
"Jean Carlo and the Kim Kim team were fantastic!" - by Peter, Nov 20, 2023 · see review
"Thanks to Jean Carlo and team for building an itinerary that perfectly fitted our brief and then making sure everything was perfect when we were there." - by Anna, Nov 2, 2023 · see review

Veronica Medina

(13 reviews)
Costa Rica Travel Agent based in Costa Rica
Veronica specializes in: Events, groups, incentive, meetings, family vacations, honeymoon, adventure, ecotourism, nature expeditions, cultural experiences,
Recent traveler reviews for Veronica:
"Veronica was incredibly knowledgeable and customized our trip perfectly for our family of 7: four boys ages 17-27 and a girlfriend." - by Andrea, Jul 15, 2023 · see review
"Costa Rica was amazing, the trip that KimKim (Veronica) planned for us was on point." - by Angel, May 9, 2023 · see review
"I couldn't ask for a better specialist than Veronica to plan our Costa Rica adventure." - by Sandeep, Mar 14, 2023 · see review

Francisco Herrera

(6 reviews)
Costa Rica Travel Agent based in Heredia, Costa Rica
Francisco specializes in: Customized honeymoons, Family, Romantic, Groups, luxury and special interest adventures for the most discerning high end travelers.
Recent traveler reviews for Francisco:
"We booked a 12 day (it was supposed to be a 14 day trip but American Airlines screwed us out of two days and Francisco with Tachiz Travel did an amazing job adjusting the itinerary in real time) trip across Costa Rica from coast to coast and places in between that went off beautifully!" - by Scott, Dec 23, 2022 · see review
"From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country." - by Charles, Mar 9, 2022 · see review
"Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up." - by Kimberley, May 5, 2020 · see review

Phil Tardieu

(5 reviews)
Costa Rica Travel Agent based in Costa Rica
Phil specializes in: Adventure, Family, Tailor-made trips
I am very proud to have grown up in this country, and my passion is to share the beauties with whom I have had the joy of experiencing every day. I am passionate about tourism here in Costa Rica, and I strive to offer a highly personalized and professional service to every traveler I meet. read more

Christopher Murillo

(4 reviews)
Costa Rica Travel Agent based in Costa Rica
Christopher specializes in: Cycling, Mountain Biking, Whitewater rafting, Treking, Hiking, Multiday, Multiactivity, Bikepacking
Positive experiences and memories that you will never forget are about the only things we take away! Traveling gives us the chance to discover this. I've lead trips in Costa Rica and some other countries, for more than 10 years. I know first hand what people are looking for and what makes the... read more

Rosa Calderon

(2 reviews)
Costa Rica Travel Agent based in Costa Rica
Rosa specializes in: Cycling, mountain biking, treking, white water rafting, multi day, multi activity, honeymoon, active trips, family trips.
I am from the coffee-producing town of Santa Maria, high in the mountains of the central mountain range of Costa Rica. I grew up here thinking that there was nothing beyond the endless rows of coffee plants until, at a young age, I went on a family trip to the beach. It was such an eye-opening... read more

Dennis Salas

(2 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Dennis specializes in: Families, honeymooners, couples, adventure, leisure, small and big groups
Hi! My name is Dennis Salas, sales expert of Costa Rica and a culture and nature lover person who is always looking for interesting things to do and nice places to visit. That is basically the main reason why I would like to help you plaining your trip so that you can experience different... read more

Holden Ketchum

(2 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Holden specializes in: Family-friendly, LGBTQ-friendly, Senior Travel, Costa Rica Highlights, Wildlife, Nature Hikes
I have lived in Costa Rica for six years and made it my home. My role is to help travelers connect to the activities and experiences that will bring them the most joy and provide lasting memories. Costa Rica is a unique travel destination and I hope that my clients will get to know its many... read more
Costa Rica Travel Agent based in La Antigua Guatemala, Guatemala, Central America
Esteban specializes in: Sustainable Tourism, Adventure, Culture, Eco-Tourism, Kayaking, Rapeling, Spelunking, Hiking, Trekking
I am passionate about travel and I like that every traveler gets the best possible experience that they will never forget in their lives, so I try my best every time, because I do it with love with passion and a lot of inspiration. read more

More in Costa Rica


Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 697 ratings

Amazing trip thanks to the great planning / coordination from Jean Carlo and the KimKim team!
Costa Rica | Nov 30 - Dec 4, 2023

Stephen
Stephen L.
Newark, NJ | Reviewed on Dec 07, 2023
Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning... Read more

Jean Carlo was so helpful throughout the process of planning our trip to Costa Rica. We were able to customize almost every part of our trip to be just as we wanted, and he was there to guide us every step of the way. As a result, our trip ended up being fantastic as all the activities were fun and the transportation was timely / comfortable. The trip went exactly according to plan, allowing us to be as stress-free as possible. I honestly don't have any complaints about either the planning process or the trip itself and will certainly recommend this service to anyone else planning to visit Costa Rica.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Dec 08, 2023

Dear Stephen, thank you for sharing your positive experience planning your Costa Rica trip. I'm thrilled that the customization met your expectations and that everything went seamlessly. Your satisfaction is our priority, and I'm glad we contributed to a stress-free and enjoyable journey. Your recommendation means a lot, and we'd be delighted to assist you or anyone you know in the future.

Pura Vida - Jean Carlo

Best Vacation We've Ever Taken!
Costa Rica | Nov 27 - Dec 4, 2023

Scott
Scott C.
McKinney, TX | Reviewed on Dec 05, 2023
I wouldn't have planned a trip to Costa Rica any other way than using the Serendipity team and KimKim to organize and help us with all the logistics. Everything ran smoothly and we had wonderful experiences in three or four different provinces, visiting La Fortuna, Monte Verde and Manuel Antonio. The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests. They adjusted the trip plan and itinerary as needed and... Read more

I wouldn't have planned a trip to Costa Rica any other way than using the Serendipity team and KimKim to organize and help us with all the logistics. Everything ran smoothly and we had wonderful experiences in three or four different provinces, visiting La Fortuna, Monte Verde and Manuel Antonio. The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests. They adjusted the trip plan and itinerary as needed and even changed hotels for us when we wanted to do something a little unique. We were really happy with their final recommendations and everything from the accommodations to the activities, transportation arrangements and all else was phenomenal. I will absolutely use them again for our next trip.

While in Costa Rica, we were so impressed with the guides. I hate to name them as I will undoubtedly miss some, but Mariano Salazar was particulary incredible with his knowledge and experience as well as his sense of humor and we all became fast friends. Alvaro (spelled incorrectly I believe) who transported us from Monte Verde to Manuel Antonio also stood out- he recommended sights and stops that we never would have known about, including stops for food and much less expensive souvenirs. There wasn't a single guide or driver who wasn't extremely knowledgeable, friendly, helpful and they all went out of their way to make sure that we were comfortable and had our questions answered thoroughly. Can't wait to get back and use Serendipity and KimKim again. It's a great business model and experience. So much better than if we had done the planning and organizational work on our own and the value relative to the cost was extremely high. Thank you so much to the entire team for making it a wonderful experience for the four of us in our group. We have many memories and many of those were thanks to you and for making it such an easy vacation.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Dec 05, 2023

Hello Scott,
Thank you so much for your review! For me and my coworkers in Serendipity Adventures' team, it is so rewarding to get this kind of feedback from satisfied clients, and it inspires us to continue always going the extra mile.
Hopefully you will come back to Costa Rica soon again, and we'll be extremely happy to help you plan another exciting route, hitting other beautiful parts of Costa Rica, and also assist you while in country.
Pura Vida!
Charlotte

My trip to Costa Rica was incredible! Brian a...
Costa Rica | Nov 20 - Dec 2, 2023

M
Mayra L.
East Rancho Dominguez, CA | Reviewed on Dec 04, 2023

My trip to Costa Rica was incredible! Brian and his team at Serendipity Adventures did an amazing job with planning and communicating once I arrived to the country. While the entire trip was absolutely amazing, surf lessons in Manuel Antonio was the highlight for me.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Dec 04, 2023

Hola Mayra,

I'm delighted to hear that your trip was incredible! We are thrilled to know that the planning and communication were up to your expectations. It's wonderful that the surf lessons in Manuel Antonio stood out as a highlight for you. If you ever plan to return or have any more adventures in mind, feel free to reach out.

Pura Vida! 🏄‍♂️
Bryan

We had an amazing time doing the coast to coa...
Costa Rica | Nov 13 - Nov 24, 2023

Paul
Paul G.
United Kingdom | Reviewed on Dec 01, 2023
We had an amazing time doing the coast to coast trip across Costa Rica everything run smoothly from start to finish our guides Dani , Jose and Memo where fantastic and speak perfectly good English nothing was to much trouble the food that they prepared in the evenings, was excellent all are very knowledgeable and kept us updated on the wildlife and facts I wouldn’t hesitate to use Kim Kim again Read more

We had an amazing time doing the coast to coast trip across Costa Rica everything run smoothly from start to finish our guides Dani , Jose and Memo where fantastic and speak perfectly good English nothing was to much trouble the food that they prepared in the evenings, was excellent all are very knowledgeable and kept us updated on the wildlife and facts I wouldn’t hesitate to use Kim Kim again

Hotel Review
El Nido del Tigre Camping
Linda Vista

This place is amazing it’s good to go back to basics as there is no phone service no wi-Fi but it’s full of wildlife and things to see ie the river crossing, waterfalls watching other people tackle the white water rapids in rafts

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Dec 05, 2023

Thank you, Paul, for your comments, it is great to hear that you had a great time during your trip with us in Costa Rica and now have a better idea about what we can offer, so when you are ready for a new adventure in the tropics, just let us know.

All the best,
Randall

A Flawless Costa Rican Adventure :-)
Costa Rica | Nov 18 - Nov 25, 2023

Victoria
Victoria C.
Charlottesville, VA | Reviewed on Nov 26, 2023
I used kimkim to plan a Thanksgiving trip to Costa Rica with my kids and I could not have been happier with the experience. I'm a recent convert to travel agents, having used a local IRL agency to help me arrange a multi-week trip through Europe with my daughter last summer, and that was a great experience but very time-intensive and hands-on. I've been to Costa Rica on my own several times before, but for this trip, we wanted to hit several different destinations in a short time, so it... Read more

I used kimkim to plan a Thanksgiving trip to Costa Rica with my kids and I could not have been happier with the experience. I'm a recent convert to travel agents, having used a local IRL agency to help me arrange a multi-week trip through Europe with my daughter last summer, and that was a great experience but very time-intensive and hands-on. I've been to Costa Rica on my own several times before, but for this trip, we wanted to hit several different destinations in a short time, so it seemed like having some professional guidance would be a good idea; a friend of mine had recommended kimkim. I liked the idea of using an agency that was actually located in my destination, and being able to do everything online on my own schedule.

Everything about the planning process was super easy; after I entered the information about where I wanted to go and what kind of trip I had in mind, I was connected with Holden at Serendipity Adventures. Holden was quick to respond to all my messages, had lots of options to offer for lodging, activities, and transport, as well as practical advice that made a big difference in our experience. Every time I'd visited CR before, I'd always gone to Manuel Antonio; this trip was going to involve three new destinations--Arenal, Monteverde, and Esterillos--with activities in each and transport between; there were a lot of moving parts. Holden got everything set up for me promptly and stress-free, and when it was time to get ready to travel, he was engaged and available for all my questions and had reminders and suggestions ahead of traveling. And once we arrived, things could not have gone more smoothly: every driver was prompt and courteous, every reservation was handled, and everything was as we expected it, or better. Two of our long car rides were handled by Holden's ace driver, Alex, who is the dearest man and a delightful travel companion (in addition to being a champ of a driver, ferrying us from the airport three hours to our hotel in the wee hours of the morning); Alex went above and beyond to give us the best experience, even stopping at a roadside stand one afternoon to pick us up a bag of rambutans to snack on and teaching us how to eat them :-) And throughout the experience, from touchdown to departure, I had Wilman available by text with any question, concern, or random inquiry that crossed my mind. It wasn't until two or three days into the trip that it occurred to me I was texting Wilman a LOT, ALL the time (basically with every question my kids came up with), but he was always quick and cheerful in his replies. As a single parent traveling with kids, it can be really stressful to feel like everything is on you--all the planning, all the managing, etc--and so having a team like Holden and Wilman to take care of things frees you up so much to just relax and enjoy the time with your family.

We got home from Costa Rica last night and I am already thinking ahead to my next trip--Portugal, with my daughter. I will definitely use kimkim to plan that one as well, and hope I get a team as helpful and professional as the folks at Serendipity!

Hotel Reviews
Hotel Lomas del Volcán
Fortuna

Beautiful property with comfortable, well-appointed cabins situated at the foot of the Arenal volcano. Friendly, helpful staff, great food (I especially loved the Arboleda bar menu and its exceptional Costa Rican chifrijo), covered jacuzzi (soak with a drink while it rains), pretty pool area and great breakfast. Would've loved to have stayed longer and taken better advantage of the yoga deck, the hiking trail (wear good shoes, it's a real hike!), and the gorgeous grounds; will definitely stay again next time I'm in La Fortuna.

Authenticity & Character
Location
Gorgeous volcano views and proximity to many attractions.
Staff
Julián was a wonderful server but everyone we met was friendly and courteous.
Cleanliness & Comfort
Housekeeping was outstanding, nice in-room coffee service, and the products in the bathrooms are really nice.
El Establo Mountain Hotel
Monteverde

This is a gorgeous property staffed by friendly, helpful people, but the room itself fell short for me on a couple of measures. My three kids and I stayed in a family suite, which contained three beds--a full and a queen on the first level, and a king in the loft upstairs. I don't love this arrangement because nobody gets privacy--four people sleeping in one room is tricky for light sleepers and people who don't all go to bed at the same time. We were given a heads-up at check-in that the room contained neither heat nor AC; you're in Monteverde, it doesn't get very hot, and can dip quite chilly at night. I can never be cold enough when I sleep, so I wasn't worried about not having heat, but the room was pretty stuffy and the loft actually hot when we arrived--I suspect it hadn't been occupied in a couple of days. It did cool off once we opened it up, and by our second night the loft was very comfortable, but the first night not so much. Another complaint is that the room was *dark*--Costa Rica is known for its energy conservation measures, and of course Americans are spoiled with our expectations of bright lights and blaring AC everywhere we go, but once the sun went down (which it does in CR between 5 and 6 all year), this room was ridiculous. There was one mirror in the sleeping area, but it was practically useless because by daylight it was brightly backlit by the windows and by night it was too dark to see yourself; this left only the mirror in the bathroom for dressing and getting ready which, again, when there are 4 people gets complicated. Hot water can be a challenge in lots of Costa Rican hotels, and that was very much the case here, where basically one of us could count on a hot shower per day, even with long intervals between people. This hotel was also just missing lots of little touches--nowhere to put your suitcase (except the floor), no extra blankets or pillows, no key to the safe, not enough water glasses or coffee cups, or supplies to make everyone's coffee or tea. I'm sure all of these things could've been had by calling the front desk, but it's already necessary to call for a shuttle to get most places on the property (which is a mile long from end to end), so who wants to keep calling for blankets and a safe key? The lunch/dinner restaurant was good, pretty views and good menus, and our dinner server Carmen was lovely. My daughter and I headed over to the pool for a hot tub soak at happy hour after a long day of hiking, only to find there is no hot tub and the pool is not heated, so we bundled up in towels and watched the sunset with our drinks. Again--delightful young woman working the bar, good drinks, but how is there no hot tub in a place that gets so chilly?! I loved sitting on my deck with a cup of coffee and watching the clouds over the gulf of Nicoya in the mornings, and we saw lots of birds and small animals as well. The location is good, walkable to some restaurants and bakeries, close to town and attractions...just a little more rustic in terms of the actual accommodation than I would've preferred. But also not a bad value for what you get in terms of the whole resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See above
Alma Del Pacifico Beach Hotel & Spa
Esterillos Este

We ended up at Alma del Pacifico a little bit unexpectedly after having to change plans for the last leg of our trip, but my hopes were high after viewing their website. As it turns out, the website does not do the accommodations justice--Alma is one of the coolest, most surprising and delightful little hotels I've stayed in. I prefer quirky boutique hotels to big chains, and Alma is absolutely a unique little property that I cannot wait to visit again--our two nights were not enough. The first great surprise came at check-in, when we were informed we'd been upgraded; instead of two regular beachfront villas, one of our rooms was actually a beachfront suite with its own private pool. Everything about the layout and appointments of these bright, airy rooms brought me joy, from the minibar area--each had its own sink, nicely stocked bar, generous assortment of snacks and coffee and tea supplies, plus glassware and silverware for all the available beverages--to the fact that each room had abundant seating, table space, a writing desk, and an assortment of fresh fruit. The bathrooms knocked me out with their size, spaciousness, and beautifully tiled open showers, which face sliding glass doors that open onto private courtyards so you can almost have the experience of showering outdoors--one of my favorite things 😂 These are the kinds of rooms you can stay a long time in, because everything you need has been provided. Each room faced the gorgeous Esterillos beach with floor-to-ceiling windows and a private patio with a table and chairs as well as lounge chairs. The suite also had a lovely little pool that we spent an afternoon in cooling off and reviving with coffee after hours at the beach (which is not to say the pool was cold--I hate a cold pool). In addition to all this, Alma del Pacifico also features two full size pools and a hot tub nestled amid gorgeous gardens--flocks of scarlet macaws passed overhead--as well as a spa that I regret not having had the time to visit. The restaurant has a great view of the beach, as does the bar where we enjoyed our second happy hour (we took the first poolside), and the food was delicious. I'm sorry not to have gotten the name of the young woman who was hostessing/serving on Thanksgiving night; we had a reservation for dinner but when we arrived, the live music was crazy loud and we could not hear ourselves think. I asked the young lady who seemed to be in charge if she could help us out and she promptly had us re-seated on the patio by the bar, where we ate our thanksgiving dinner under the stars at a much more enjoyable decibel level. The beach is not my favorite--we left one day for Manuel Antonio, which I love, and where we had booked a parasailing excursion--but it's beautiful and the sunsets are gorgeous. Just a different vibe, very quiet, not a lot of people, but if that's what you like then you'll appreciate the beach too. We showed up for the included breakfast with only 30 minutes til our excursion and were surprised to find it was not a buffet but a sit-down, order-from-a-menu situation--ordinarily a great surprise, except we were short on time. Not a problem, though, we told our server we were rushed and he got our meals to us in no time so we were able to enjoy a delicious breakfast before we hit the road. My booking was arranged by a travel agent so I googled the rates while I sat in the pool and could not believe how affordable this experience was. I was desolate to leave this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 08, 2023
Victoria
Thank you so much for taking the time to share your experience of your Thanksgiving trip to Costa Rica with your kids. I am truly grateful for your kind words and the opportunity to assist you in planning this memorable journey. I hope it gave you the relaxation you were looking for and an unforgettable bonding experience with your family.
I'm thrilled to hear that you had a fantastic experience using Kimkim, and Serendipity Adventures, to plan your trip. Our goal is to make the...
Read more

Victoria
Thank you so much for taking the time to share your experience of your Thanksgiving trip to Costa Rica with your kids. I am truly grateful for your kind words and the opportunity to assist you in planning this memorable journey. I hope it gave you the relaxation you were looking for and an unforgettable bonding experience with your family.
I'm thrilled to hear that you had a fantastic experience using Kimkim, and Serendipity Adventures, to plan your trip. Our goal is to make the planning process as easy and convenient as possible, and I'm glad to know that you found it super easy not only to navigate the platform but to create a customized itinerary that suited your preferences.
It's wonderful to hear that you feel I was able to provide you with prompt responses and a wide range of options for lodging, activities, and transportation. I understand that coordinating multiple destinations can be challenging, but I'm glad that I was able to handle all these moving parts and ensure a stress-free experience for you and your family.

I heard that you had a great time swimming in the waterfall, and I hope that the parasailing was a super success. I hope that you enjoyed the upgrade at Esterillos and the Alma del Pacifico. They even said you were a lovely family!
I'm delighted that everything went smoothly during your trip, from the prompt and courteous drivers to the well-handled reservations. It's great to know that Alex, one of our exceptional drivers, went above and beyond to make your journey even more enjoyable. His thoughtfulness in stopping at a roadside stand to pick up a bag of rambutans for you and teaching you how to eat them truly reflects the level of service we strive to provide. What a great detail, and I’m happy that it’s a good memory for you.
Lastly, I'm grateful for your kind words about Wilman, who was available throughout your trip to address any questions or concerns you had. We believe in providing excellent customer service, and I'm glad that he was able to assist you and ensure a seamless experience from touchdown to departure. I’m sure he didn’t mind all your questions. In fact, I’m sure he will be glad to know that all of your children’s questions were answered. Yours as well!
Thank you once again for choosing Serendipity Adventures and Kimkim for your Costa Rica adventure. It was a pleasure assisting you, and I'm thrilled to hear that you had a memorable and enjoyable trip with your family. I'm happy to hear that you will use Kimkim again to assist you in planning your next adventure to Portugal with your daughter. Rest assured, Kimkim will strive to provide you with the same level of helpfulness and professionalism that you experienced with us in Costa Rica.
Thank you!
Sincerely,
Holden Ketchum