Costa Rica Travel Agents

My daughter joined my wife and I on our Costa Rica trip. Our trip planners, Holden and Serendipity Adventures tailored our visit to accommodate our special needs and schedule. We landed in San Jose and stayed at a hotel within a mile of the airport. Next day, Alex picked us up at the hotel for our trip to the Arenal Volcano area. Alex was much more than a van driver. He is an encyclopedia for Costa Rica! He gave us interesting facts about each small town we traveled through, pointed out interesting flora and fauna, and took us to his favorite Soda for an excellent Cost Rican lunch.
Our hotel, the Arenal Springs Resort, is a full service resort with multiple restaurants, swimming pools and excellent service. Our favorite restaurant was the swim-up in the hot springs swimming pool! The only negative for the hotel was its size. Our rooms were far from the central area and, since we had trouble walking, we needed to call for a ride every time we needed to do something. The rides arrived quickly, but were a little inconvenient.
From our hotel, Serendipity took us to a jungle walk, a river rafting trip (no rapids), and a coffee/chocolate tour. Lots of great photos and we are now experts on coffee and chocolate!
After 4 nights in Arenal, we journeyed to Monteverde, and the Cloud Forest Lodge, Our trip began with a short trip through the jungle to Lake Arenal, where we and our luggage boarded a boat for a sail across the lake to a landing about 45 minutes away. Our van was then loaded up and we learned about some of Costa Rica's very poor roads! 3 1/2 hours of pot holes, with a few newly paved sections to give us some hope! Next time we visit we hope that paving will be completed!
We only had 2 nights scheduled for the Cloud Forest Lodge, which was unfortunate. We could have stayed there much longer! The hotel is an eco-friendly facility with no TV, no pools, and no noise! Yes, you can hear birds singing and some animal calls from the jungle, and occasional thunder, but nothing else. We had never experience such an atmosphere and I thought I might get bored, but it was a wonderful experience. Thanks to Holden and Serendipity for finding this unique destination. Next time, we will spend a week at that lodge.
More kudos: My wife is gluten intolerant and when we had lunch that afternoon on the balcony overlooking the jungle, we informed the waiter of that. Her lunch was excellent and gluten free. When we went to dinners, lunches, and breakfasts thereafter, all the wait staff knew of her gluten intolerance and were careful to serve her only gluten-free dishes. Even the amuse bouche was separately prepared for her at the dinners. We have eaten at many Michelin-stared restaurants without that level of attention.
Our best tour of the week began the next day, a bird watching adventure in the cloud forest. Our guide, Andres (Andy), was an internationally recognized naturalist who is an incredible source of knowledge of birds, animals, trees, etc!

We had an absolutely incredible trip to Costa Rica and it would not have been possible without the amazing team at Serendipity Adventures. From the very start, everything was thoughtfully planned, well-organized, and tailored to our family’s needs.

Holden, Wilman and the team were a joy to work with. Always responsive, friendly and professional. Every transfer, tour and accommodation was seamless and we felt supported at every step of our journey. The attention to detail made all the difference, allowing us to relax and enjoy Costa Rica’s beauty without any stress.

The experiences they arranged, from exploring rainforests at night to white water rafting, were unforgettable. It was clear how much care and passion went into crafting our itinerary.

Thank you, Serendipity Adventures, for the trip of a lifetime. We couldn’t recommend your team more highly to anyone considering a trip to Costa Rica.

Pura vida!

Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting rafting trip and then a private hiking tour with Mariano that was so educational. Then it was on to Monte Verde for a night exploration of the Children’s Forest, fun ziplining and another educational coffee and chocolate tour. Finally, we ended in Manuel Antonio. We had the most amazing tour with Socio, who i think taught most of the other guides at the park. His knowledge and excitement about every single organism there was truly unmatched. We ended our journey to paradise with a boat tour where the kids got to unwind and swim in the ocean while we enjoyed some delicious seafood relaxing on our last day here. It was a full week that we will remember fondly

Hotel Reviews

Hotel La Mariposa

Manuel Antonio

Authenticity & Character

Location

overlooking the water and the park with beautiful views

Staff

everyone is incredibly friendly. Alan and reception and Fabian at breakfast were both lovely

Cleanliness & Comfort

Arenal Springs Resort

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

Authenticity & Character

Location

incredible views and very secluded in nature

Staff

Cleanliness & Comfort

Activity Reviews

Whitewater Rafting Sarapiqui River (Class III-IV)

Costa Rica

Lots of fun for family with older kids

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

Mariano was so well informed and so much fun to learn from. We ended up in the middle of a deluge on our hike but it still was a lot of fun and we learned a lot about the history of the area and the environment

Quality of Experience

Guides, Drivers and Staff

Transport

Night Walk at Children's Eternal Forest

Monteverde

Such an incredible night hike with Alan who found so many creatures and taught us about each of them as we spent this special time exploring the Children’s Eternal Forest. There was something truly magical about exploring the forest after dark and we all really enjoyed this experience so much. Of course, the highlight was the tarantula!

Quality of Experience

Guides, Drivers and Staff

Our driver was awesome. He spotted two night animals as well!

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

We went for the ziplining and stayed the entire day checking out all of the other exhibits and activities. Our favorite was the 2 toed sloths , particularly Oprah who was very photogenic! The reptile and butterfly presentations were also really well done and the hanging bridges walk was a lot of fun. The ziplining is really well done and you get the adrenaline rush you are looking for, knowing that the equipment is all well maintained.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Spent an amazing 11 days in Costa Rica, arranged by Elena. We were in 3 different locations, Manuel Antonio, Monteverde and near Arenal volcano, and all details were cared for and everything went extremely smoothly. Alex, the driver for two legs of the trip, was especially fantastic, providing history, background and sharing many stories during the hours-long drives- the time went quickly and the scenery was beautiful. Would definitely recommend both Costa Rica as a destination and KimKim as a travel agent.

Hotel Reviews

Hotel Mountain Paradise

Fortuna

Good location near many activities. Abundant and fast Uber service makes a car unnecessary. The room was very dark, and bugs (flying ants) greeted us on our first night, but weren’t seen again after that. The scenery was beautiful and breakfast was very convenient.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

Beautiful hotel within walking distance of shops and restaurants in Monteverde. Comfortable rooms, and nice pool/spa area. Food and service in the restaurant was only ok. Though there was only one couple in the restaurant, service was extremely slow and we had plans for after dinner., therefore we had to hurry the waiter to get to our other activity on time.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa del Sol

Manuel Antonio

Incredibly beautiful home set in the mountains overlooking the Pacific. Spotlessly maintained and incredible views. During our stay, we regularly saw (and heard!) a pair of Macaws soaring overhead, a sloth in a teee over the patio and a large group of squirrel monkeys in the trees overhead. Very memorable. We had a chef come and and prepare us dinner one night because the house was so beautiful we didn’t feel a strong need to leave. Pool table and pool (with daily pool service) kept our group of 6 entertained.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

EcoTermales Hot Springs & Meal

Arenal/La Fortuna

Beautiful. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Safari Float on the Peñas Blancas River

Arenal/La Fortuna

Great guide but we didn’t see much that day - just one of those days.

Quality of Experience

Guides, Drivers and Staff

Transport

Treetopia: Tram, Zip Lines & Hanging Bridges

Monteverde

Great fun, many ziplines, good value for the money.

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

Enthusiastic, knowledgeable guide who clearly lived sharing the beauty of the park. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Fun experience with bonus - we saw humpback whales while we were out.

Quality of Experience

Guides, Drivers and Staff

Transport