Costa Rica Travel Agents

I’m an avid traveler and usually plan all of my own trips, but Costa Rica felt overwhelming because of how much there is to see and do. I decided to reach out to KimKim and was assigned to Randall, which turned out to be a great decision.

Randall quickly sent over a preliminary itinerary and was extremely responsive with any changes or modifications we asked for. We had a limited budget but wanted to experience as much as possible, and he made it work within our limitations and we felt we were still able to truly enjoy and experience Costa Rica without missing out.

Everyone he coordinated was punctual, professional, and easy to work with, which made the trip smooth and stress free. I even contacted Randall during the trip for recommendations, and he responded quickly and went above and beyond to help.

I highly recommend KimKim, and especially Randall, to anyone planning a trip to Costa Rica.

Elena was fantastic and amazing to work with. She answered all of my questions rapidly and thoroughly. Her choice of hotels/resorts was spot on. As we requested, she kept us busy with fun activities. The Serendipity Adventures team gathered all of the details and communicated in an easy to follow manner -- the itinerary documentation was priceless. We had a wonderful time in Costa Rica and hope to be able to visit again.

Hotel Reviews

Arenal Springs Resort

La Fortuna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cloud Forest Lodge

Monteverde

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Mariposa

Manuel Antonio

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Night Walk at Children's Eternal Forest

Monteverde

The guide was extremely knowledgeable and showed us many subtle things. Fun and easy walk.

Quality of Experience

Guides, Drivers and Staff

Transport

All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions

Costa Rica

My wife loved the Zip lines! I did not do that activity due to my fear of heights. The hanging bridges/jungles were beautiful. The Sloth conservation center, Butterfly exhibit, and Reptile/Amphibian exhibits were very good.

Quality of Experience

Food

Larger menu selection.

Guides, Drivers and Staff

Transport

Catamaran Tour with Meal

Costa Rica

Lots of fun. Beautiful scenery and sunset. Snorkeling was brief but fun. The staff were very nice and always willing to assist.

Quality of Experience

Guides, Drivers and Staff

Transport

Damas Island Boat Tour

Manuel Antonio

The guide was great; Funny, knowledgeable, patient and very kind. Saw many species of birds and animals.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Manuel Antonio National Park Guided Hike

Costa Rica

For me, this was the highlight of the trip. The guide was phenomenal!!!!! He was extremely knowledgeable, able to spot amazing things, kind, and courteous. You could tell that he was highly respected by his colleagues. Probably the best guide I have ever worked with. We saw many birds, insects, plants and animals.

Quality of Experience

Guides, Drivers and Staff

Amazing guide!!!

Transport

Local Flavors Cooking Class

Costa Rica

This was lots of fun! Despite my reluctance, my wife wanted to do this -- I am glad we did! I'm a picky eater but preparing the food and eating it was special. The staff was so kind!!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Arenal Volcano Hike & La Fortuna Waterfall

Arenal/La Fortuna

The Arenal Volcano hike was fun and we saw many animals. The guide was fantastic -- very kind and knowledgeable. After the Arenal Volcano Hike (which was more strenuous than we expected), we were too tired to do the La Fortuna Waterfall walk. The local tour company, Flow Trips, was very kind and substituted a twilight float trip that was lots of fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Coffee & Chocolate Tour

Costa Rica

Lots of fun and interesting. The guide was very good, and funny!

Quality of Experience

Guides, Drivers and Staff

Transport

In an airport on our way home last night, my 8 year-old grandson was reading posters for various travel options. "Where do you want to go next?" I asked. "Nowhere," he said. "I want to go back to Costa Rica.." That sums up our experience. When you work with an unfamiliar travel group, you never know if you can trust the literature. We could. Everything in our week-long trip went exactly as scheduled.
The hotel our family met up at, Buena Vista Chic Hotel, was beautifully situated. The staff was kind and the breakfast was delicious. The shuttle made it possible for us to arrive on three different flights.
Our personal driver, Cesar, accommodated all of our schedule requests and navigated challenging roads and traffic conditions carefully. He even brought a booster for our youngest traveler. Translation apps on our phones helped us out when we had plans to make that exceeded our language skills.
Our tour guides in Tirimbina (Ralph on the river trip and Valeria on the night walk at the Lodge) were fun to be with as well as very knowledgable about the wildlife at hand. The children overcame their initial fears about hanging bridges and became confident discoverers of monkeys, frogs and leaf-cutter ants.
The folks at Los Lagos let us swim before our afternoon excursion to the Mistico hanging bridges, even though check in wasn't until after 3. The adults loved soaking in the hot pools and the kids adored the water slides in the cool pools. We had lunch poolside and dinner in the dining room. Everything was delicious and beautifully presented. And breakfast the next morning was absolutely incredible. It was hard to tear the kids away after just one night.
The drive from La Fortuna to Quepos was challenging in its length and the hardest part of the trip. We arrived after dark and didn't know until the next morning how beautiful our beach location was at Karahé. Our rooms on the lower (beach) level were perfect both for the kids and the 2 grandmothers, giving us easy access to the water and restaurant. (I would NOT have wanted to need to cross the busy road dividing the property.) Breakfasts were very basic but dinner in the restaurant and lunches on the beach were great. We also took Ubers to 2 other restaurants.
The children skipped our excursion to Manuel Antonio Park in favor of playing on the beach. (The early start was too much for them although it put 4 of us at the front of the crowd at a very busy park). The easy walking and a good guide (Lisandro) with a telescopic lens made this visit comfortable for 2 of us with some vision and mobility issues, although I much preferred the quiet of Sarapiqui.
It was a pleasure to reconnect with "our" driver for the trip to the airport.
The trip was a total success for our family of folks ranging from 8 to 76. Thanks!

Hotel Reviews

Buena Vista Chic Hotel

Alajuela

This hotel far exceeded our expectations. Yes, it was close to the SJO airport and had a shuttle. But it also had a beautiful location over-looking the city, very kind staff and a great restaurant. It was a perfect start to our week n Costa Rica.

Authenticity & Character

Location

The skyline at night was beautiful.

Staff

Our group arrived on 3 different flights. All were met and the staff helped navigate the challenges of finding supper for the last ones in. (The first person to arrive mentioned the kindness of the bartender)

Cleanliness & Comfort

Hotel Los Lagos Spa & Resort

La Fortuna

The children in our group would happily have lived here!

Authenticity & Character

The landscaping! The hot spring pools! The birds! The water slide! And the food!!! Breakfast was particularly lovely.

Location

Although clouds kept the volcano shrouded most of the time, it was lovely to be in its presence.

Staff

Check-in isn't until 3pm and we had an excursion scheduled for 1-3. The kids were eager to swim and the kind staff at reception had no problem with giving us early access to the water and restaurants.

Cleanliness & Comfort

Every inch of the property is beautifully landscaped. Staff was constantly keeping it all pristine.

Karahé Beach Hotel

Manuel Antonio

It was a pleasure to end our trip here with private beach access, the pool and the restaurant just steps away from our rooms. It was fun to have a sloth and her baby hanging in a tree by reception and a mischievous group of monkeys swinging past the restaurant.

Authenticity & Character

Location

Staff

We were especially well cared for at the beach and in the beachside portion of the restaurant.

Cleanliness & Comfort

Tirimbina Rainforest Lodge

Sarapiquí

I wanted to start my family's first trip to Costa Rica in this quiet location away from crowds.

Authenticity & Character

Location

Having constant access to trails meant the adults could talk short walks with the children without it being an "excursion."

Staff

Valeria was the guide on our night walk and she was so great with the kids!

Cleanliness & Comfort

Activity Reviews

Private Manuel Antonio National Park Guided Hike

Manuel Antonio

More than 3,000 people a day visit this park, so it was always busy. I much prefer quieter locations but the level paths and a guide with a telephoto lens on his scope made this a great final excursion for 2 of us with vision and mobility issues.

Quality of Experience

Guides, Drivers and Staff

The driver met us on time. Our guide, Lisandro, and his nephew were informative.

Transport

Boat tour at Sarapiqui River

Sarapiquí

Our family had the boat to ourselves! Ralph was charming and informative. He and the boat captain spotted birds, reptiles and mammals that we certainly wouldn't have seen on our own. What a great lazy way to enjoy the area: motoring down the river. Ralph also shared some 3-D goggles that were a revelation to us all.

Quality of Experience

Guides, Drivers and Staff

Ralph had a relaxed style and tons of information. We all enjoyed spending time with him.

Transport

Night Walk at Tirimbina Rainforest Center

Sarapiquí

Our children were feeling a bit apprehensive about walking in the jungle at night. Valeria hit just the right tone to keep them engaged and comfortable.

Quality of Experience

Guides, Drivers and Staff