Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Olman Romero

(148 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"Olman was fantastic but upon traveling, we were passed to someone else who wasn't as responsive." - by Madeline, Mar 14, 2025 · see review
"Olman did a fabulous job putting our trip together!" - by ann, Mar 5, 2025 · see review
"Throughout that process, Olman of Amazilia Travel, the partner of kimkim in San Jose, was incredibly helpful in suggesting an itinerary and in fine-tuning it in response to our evolving needs and priorities." - by Peter, Feb 20, 2025 · see review

Randall Jiménez

(125 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"Randall was extremely helpful and responsive in planning this trip for us and all of our guides were fantastic, especially Alan at Manuel Antonio." - by Brett, Feb 18, 2025 · see review
"Just came back from a fantastic vacation in Costa Rica that Randall, our agent from KimKim, booked for us." - by Beth, Jan 2, 2025 · see review
"Randall did an amazing job tailoring our week to meet our needs." - by Andrea, Mar 7, 2024 · see review

Bryan Leon

(105 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family Trips, Adventure Tours, Naturalist Hiking, Cultural Tours, Birdwatching, Sport Fishing, and Surfing.
Recent traveler reviews for Bryan:
"Bryan at Kimkim and Nancy and Wilman at Serendipity Adventures did a great job planning and executing our trip." - by James, Mar 1, 2025 · see review
"A special shoutout goes to Bryan, Nancy, and Wilman from Serendipity Adventures." - by Chen, Jan 19, 2025 · see review
"Bryan helped us craft an amazing Costa Rican vacation." - by SUSAN, Jan 11, 2025 · see review

Holden Ketchum

(59 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Holden specializes in: Family-friendly, LGBTQ-friendly, Senior Travel, Costa Rica Highlights, Wildlife, Nature Hikes
Recent traveler reviews for Holden:
"Holden, from Serendipity, was extremely helpful in planning our trip to Costa Rica." - by Julie, Mar 9, 2025 · see review
"Holden did an amazing job putting together an initial plan, and making changes according to our feedback." - by Lisa, Mar 3, 2025 · see review
"Holden was great from the start and listened to all of our desires and built us a dream trip." - by Joanne, Feb 20, 2025 · see review

Yuliana Valverde

(48 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"I cannot recommend Yuliana enough!" - by Cristina, Mar 8, 2025 · see review
"Yuliana was amazing-all our transportation went smoothly and the information she provided before was very helpful." - by Margaret, Jan 26, 2025 · see review
"To start, the communication with Yuliana was smooth, complete and efficient." - by Robert, Jan 15, 2025 · see review

Charlotte Törnqvist

(47 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"The pre-planning team of Fio, Charlotte and Nancy was fantastic and I greatly appreciated their responsiveness to our questions and requests." - by Scott, Dec 5, 2023 · see review
"Charlotte and the team were always responsive and answered all of my many questions prior to the trip." - by Jessica, Aug 27, 2023 · see review
"The people at KimKim (Fio, Nancy, and Charlotte) that put everything together, answered all of our questions, and helped us while we were there- they were just fantastic." - by Cosimo, Aug 26, 2023 · see review

Elena Mora

(9 reviews)
Costa Rica Travel Agent based in Cartago, Turrialba
Elena specializes in: Off the beaten Path, Families, Honeymooners, Groups, Costa Rica Highlights, Wildlife, Nature, Ecofriendly, Sustainable Tourism.
Recent traveler reviews for Elena:
"Elena, Nancy, Wilman and the team took care of us from planning through the trip, including booking all hotels, drivers and excursions." - by Tara, Feb 24, 2025 · see review
"Our advisor, Elena, was incredibly responsive and followed up to make sure that everything was going well." - by Sue, Feb 17, 2025 · see review
"Working with Elena and Wilman from KimKim team was amazing." - by Aparna, Feb 3, 2025 · see review

More in Costa Rica


Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 990 ratings

Highlight of our trip this year was the Osa P...
Costa Rica | Feb 24 - Mar 10, 2025

B
Brigitte D.
Kanab, UT | Reviewed on Mar 14, 2025
Highlight of our trip this year was the Osa Peninsula. The Drake Bay Wilderness Lodge was a wonderful place where we stayed for 5 days/4 nights.
The food was excellent: a culinary and aesthetic delight. Cudos to the chef cook!
The heart of the whole place is "Henry" the waiter. He is a natural talent and his welcoming and friendly and kind attitude makes the stay at the Lodge special.
For the 3rd Tour we didn't want the Cano Island and were given the advice to go to see an⁶ Animal Farm...
Read more

Highlight of our trip this year was the Osa Peninsula. The Drake Bay Wilderness Lodge was a wonderful place where we stayed for 5 days/4 nights.
The food was excellent: a culinary and aesthetic delight. Cudos to the chef cook!
The heart of the whole place is "Henry" the waiter. He is a natural talent and his welcoming and friendly and kind attitude makes the stay at the Lodge special.
For the 3rd Tour we didn't want the Cano Island and were given the advice to go to see an⁶ Animal Farm including a Nightwalk."
What it turned out to be was the so-called "Tapir Trail", a great trail, but definetly in the category of strenuous with a lot of exposure. A small trail , steep, partly slippery ending up at a waterfall. We didn't put on the rubber boots which we were offered - without explanation- at the Entrance but the guide assured us that we could keep on our (Keen) hiking shoes.
Glad that we did that, since it gave us a better footage on the trail versus oversized rubber boots..Again, a great hike, but it would be very advisable if the Manager at the Lodge would give his customers ( also considering the age group and the temperature of the day)detailed information about this hike ( and not naming it an Animal Farm Tour).
After return , in the evening, we had to remove some tics from our body!
We signed up for 3 tours: the Corcovado NP and the Mangrove Tour were each excellent Vincent was a great naturalist guide and the captain was superb.

Overall: a wonderful place to stay.
Sure, if the manager or the person in charge there, would have an attitude like Henry the place would even be better.

Overall Transportation from one place to another was always on time, with friendly drivers and very good vans! Big plus!

Alex, the captain , who brought us to Sierpe for the transfer to Manual Antonio, was a real professional and seasoned captain.

Manual Antonio: Ariel was a very good guide in the National Rainforest there.

Karake Hotel: good location. We were there in 2024.

Drive to La Fortuna: Oskar was an excellent driver on these windy roads.

Hanging Bridges Tour a must and great experience. Guide David was very good.

Ecotermales: great place. Have been there in 2024.
The issue with the wrong time on the clock of the piscinas was discussed with Greg
and resolved.

Again: all together a wonderful trip for us.
A big Thanks!
A big Thanks also to Greg ( and Gustavo) who helped us getting the trip together on short notice. Greg was in touch with us along the trip and made sure that everything was happening smoothly what it did indead! Great customer service!

Hotel Reviews
Delta Hotels by Marriott San José Aurola
San José

A good place to stay. Downtown. But be aware of robbery on the streets, as we have heard from fellow guests. Restaurant: good. But we had to wait a very long time before being served because a group was there ( came even after us). I talked to the manager after ~ 2 hours waiting ( not even water was served) and he apologized and reimbursed our dinner. Lesson learned: go in restaurant when no group is there.

Authenticity & Character
Restaurant waiting time
Location
Staff
Cleanliness & Comfort
Hotel Lavas Tacotal
Fortuna, San Carlos

A nice place outside of La Fortuna. More in the country side. We enjoyed that is was not in the center of Fortuna and more quiet. It is a rather big place, but the individual Bungalows are well placed and provide privacy. Nice landscaping with native plants and trees. Had the Deluxe Garden Bungalow which was huge and something smaller would have been good enough for us. Nice swimming pool. Restaurant: since it is basically a very big place, we had to decide about a time slot for breakfast ( every 15 minutes). So it is a very busy and a rather crowded breakfast situation. Not for a relaxed breakfast. We were in La Fortuna in 2024 and stayed at the Campos Hotel. We learned that kimkim is not working anymore with this place. We loved it! Spacious room had a very special character, unlike seen anywhere else. Great swimming pool a little separate from the building. Good location. Good breakfast. Breakfast room not crowded. 10 minute walk to town with panderias on the way. There was a bridge beeing repaired, so cars had to take a detour. Maybe that is why it was taken off the list. I highly recommend adding it again. We would have loved to stay there this year also.

Authenticity & Character
Location of Bungalows and landscaping
Location
Staff
Cleanliness & Comfort
Breakfast situation not ideal. Outside of La Fortuna for people like us who want to avoid the huzzle and buzzle of the city and be more in nature. Free laundry when you stay 3 nights.
Activity Reviews
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

Ariel was a great guide. Park was happily less crowded then last year. Had afternoon tour. Overall it is certainly advisable to go as early as possible to have the chance to see more animals.

Quality of Experience
How intuitively Ariel discovered animals!
Guides, Drivers and Staff
Transport
On time, friendly driver
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Were there in 2024. This year we choose the morning spot and could enjoy the surrounding nature. At the evening spot it is dark outside! Different pools with different temperatures . Bring your own watch to observe the time since the official watch gave the wrong time .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

Hanging bridges Tour is a must. Would have liked to learn how they were built. Maybe showing a video of the construction process, since it it so unbelievable! David was a great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos

Wonderful trip!
Costa Rica | Mar 4 - Mar 13, 2025

M
Madeline G.
Dallas, TX | Reviewed on Mar 14, 2025
Planning and booking our trip to Costa Rica was very easy, as planning always is on kimkim. Olman was fantastic but upon traveling, we were passed to someone else who wasn't as responsive. We had a few questions/issues and needed a quick response and waited a bit for those. Our trip was really great except we were quite disappointed in one of our hotels. (In Monteverde.) The hotel overall was old and outdated, it overall felt outdated and we weren't even comfortable showering there. The... Read more

Planning and booking our trip to Costa Rica was very easy, as planning always is on kimkim. Olman was fantastic but upon traveling, we were passed to someone else who wasn't as responsive. We had a few questions/issues and needed a quick response and waited a bit for those.

Our trip was really great except we were quite disappointed in one of our hotels. (In Monteverde.) The hotel overall was old and outdated, it overall felt outdated and we weren't even comfortable showering there. The staff was quite unwelcoming and parking was horrible at that hotel. It made our time in Monteverde frustrating.

We had a few kinks in our trip that we just didn't catch until we were already traveling (we had a 4 hour national park tour on the day we were also set to drive 4 hours to San Jose and late checkout wasn't set up) but overall it was an amazing trip and we will continue to use kimkim for future trips.

Hotel Reviews
Parque del Lago Boutique Hotel
San José

Staff was friendly, beds were comfortable. Room felt very small and was quite noisy.

Authenticity & Character
Location
Seemed to be in the middle of the city with a lot around it.
Staff
Cleanliness & Comfort
Dreams Lodge Monteverde
Santa Elena

We really didn't enjoy this hotel. The room was very small, as was the bathroom. It also felt very old and like it needed a good deep clean and maintenance. The bathroom was very, very small and didn't feel clean. It was a "don't walk barefoot on the floor" kind of a hotel. The staff wasn't friendly or welcoming at all and parking was terrible. We disliked this hotel so much that within 2 hours of arriving, we were looking for other accommodations to pay for outside of our package. We ended up staying because the other hotels were sold out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lomas del Volcán
Fortuna

This hotel was INCREDIBLE! The staff was so friendly and welcoming and made us all feel like we were VIP guests. The location is just amazing and the view from our room was stunning. The grounds of the property are lush and beautiful and the pool was also lovely. Breakfast with a view every morning was a huge plus and it was quite delicious. Our room and bathroom were really spacious and we could spread out and were quite comfortable. The patio was spacious and we never, ever felt cramped or crowded. We had an absolutely wonderful time at this hotel and actually wished our whole trip was focused here because of this hotel. We would recommend this hotel to anyone staying near La Fortuna.

Authenticity & Character
We loved everything about this hotel. It's very well maintained while being true to the natural setting.
Location
If you love nature, animals, tropical vegetation and a volcano view...then this is the location for you! Going into town was 5-10 min and an easy, easy drive.
Staff
Every member of the staff we encountered was so friendly and accommodating.
Cleanliness & Comfort
Room/bathroom was very spacious. The room was clean and beds were comfortable. AC worked wonderfully and the whole cabin was very clean. There were many spots for bugs/spiders to be if the cabin wasn't maintained and we saw none.
Karahé Beach Hotel
Manuel Antonio

Nice hotel in a good location. The only issue we had is that we were given a beachfront room but it's not at all beachfront. It's a walk to beach and no view of the beach, which was a bit disappointing. Breakfast was also a bit disappointing with exactly the same thing served daily. The room was very spacious and comfortable enough and was cleaned daily. Staff was friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Trail Watching Tour
Sloth Trail Watching Tour
Arenal/La Fortuna

Fantastic tour! We were able to see/observe several sloths. I believe we encounter 8 on this tour. Our guide was very, very patient with us and made sure that our 9 year old had a chance to observe everything as well. This meant he had to constantly lower the telescope for her and he was so patient and accommodating. He spent time explaining details about all of the animals we saw, answering questions we had and pointing out all sorts of other animals to us. This was a wonderful tour and one we will not soon forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Rainforest Chocolate Tour
Rainforest Chocolate Tour
Arenal/La Fortuna

Nice tour, very informative. Was able to taste chocolate and guides were very friendly and helpful. We saw several animals on the tour and had a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio National Park Guided Hike
Costa Rica

We loved this tour! We saw plenty of animals and enjoyed our time immensely. There are some things we wish we would have known prior to going.

Quality of Experience
Guides, Drivers and Staff
Our guide Lisandro was AMAZING!!!!!!!!!!!1
Transport
El Silencio Hike & Visit to Ecotermales Hot Springs
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

This was good experience but it was different than we expected. It was listed as a 0.6 mile hike but it absolutely felt longer and was solid uphill. When we looked the trail up online, it said it was an easy hike but it felt a little harder than easy. If we did this trip again, we would skip the hike and do just the hot springs. We didn't like the food on the buffet, at all.

Quality of Experience
Food
The food just wasn't good. It was poor quality, not hot and wasn't a good selection.
Guides, Drivers and Staff
Transport
Our pickup transport was great and so friendly. We weren't aware we would have a different driver after the springs and that driver wasn't friendly at all. His car was tiny and we actually weren't sure he was really our driver at first.
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Proyecto Asis Wildlife Rehabilitation Center - Volunteer Experience
Arenal/La Fortuna

We loved this experience and had a great time! Our guide was very informative and patient.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit El Choyin Thermal River Hot Springs
Visit El Choyin Thermal River Hot Springs
Arenal/La Fortuna

We chose to skip this experience and simply rest.

Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

Wonderful experience and saw a lot of really fun animals and plants. The walk was easy enough and we had no issues. The guide was really wonderful and very patient with our group. (We were paired with a couple that had a 3 and 5 year old.)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 14, 2025
Dear Madeline, Thank you so much for your feedback! I truly appreciate you taking the time to share your experience. I'm so glad that you found the trip planning process easy with kimkim and that overall your time in Costa Rica was great. I’m sorry to hear about the experience with the hotel in Monteverde, as well as the delays in communication after you were handed off. I completely understand how frustrating that must have been, and I’ll make sure to address these points to improve... Read more

Dear Madeline,

Thank you so much for your feedback! I truly appreciate you taking the time to share your experience. I'm so glad that you found the trip planning process easy with kimkim and that overall your time in Costa Rica was great.

I’m sorry to hear about the experience with the hotel in Monteverde, as well as the delays in communication after you were handed off. I completely understand how frustrating that must have been, and I’ll make sure to address these points to improve future travel experiences.

I also apologize for the mix-ups with the national park tour and late checkout. I’ll look into how we can better coordinate those details to ensure a smoother experience moving forward.

Thank you again for your feedback, and I’m thrilled to hear that despite the kinks, you had an amazing trip! We truly appreciate your continued trust in kimkim, and we look forward to assisting with any future travels.

Best regards,
Olman

Wonderfull Costa Rica
Costa Rica | Feb 22 - Mar 4, 2025

Marie
Marie C.
Canada | Reviewed on Mar 11, 2025
From San José, we went to Tortuguero, Pachira Lodge and Fernando as our guide, it was not a small groupe (49 pax) but it was well organised.
We had rented a mini van and it was great, even if the roads are not so good. We had fun. We drove to Arenal at the Lavas Tacotel with an amazing view of the volcano, We watch the birds early in the morning with Ronald, it was spectacular.
We drove to Monteverde and discovered the coffee, cacao and cane sugar. We spent a wonderfull day in Salvatura...
Read more

From San José, we went to Tortuguero, Pachira Lodge and Fernando as our guide, it was not a small groupe (49 pax) but it was well organised.
We had rented a mini van and it was great, even if the roads are not so good. We had fun. We drove to Arenal at the Lavas Tacotel with an amazing view of the volcano, We watch the birds early in the morning with Ronald, it was spectacular.
We drove to Monteverde and discovered the coffee, cacao and cane sugar. We spent a wonderfull day in Salvatura parc with ziplines, bridges and annimals. We drove to Manuel Antonio, and enjoyed the beach and the national park, which was fantastic.
People were kind, activities were great, accomodations were good.
We enjoyed our trip a lot.

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Mar 12, 2025

Hello Marie,

Thank you for sharing your experience! It is wonderful to hear that you had such an enjoyable trip. We are glad you had great accommodations, exciting activities, and positive interactions along the way.

We truly appreciate your feedback and hope to welcome you back for another amazing adventure in the future!

Pura Vida!
Yuliana

Great and convenient service for an excellent vacation
Costa Rica | Feb 22 - Mar 3, 2025

Ceinwen
Ceinwen P.
Seattle, WA | Reviewed on Mar 11, 2025
Kimkim planned a wonderful vacation for us and worked through a local company Serendipity that was great. They were friendly and responsive throughout the planning process. During our vacation I felt they went above and beyond multiple times to make sure we had a great vacation. For example, we got the time for one of our tours wrong and missed our pickup. Serendipity contacted us to let us know and communicated with the tour company to make sure we could still make it to our sunset sailing... Read more

Kimkim planned a wonderful vacation for us and worked through a local company Serendipity that was great. They were friendly and responsive throughout the planning process. During our vacation I felt they went above and beyond multiple times to make sure we had a great vacation. For example, we got the time for one of our tours wrong and missed our pickup. Serendipity contacted us to let us know and communicated with the tour company to make sure we could still make it to our sunset sailing tour (which we did). They made traveling to a country we had never been to before feel easy with minimal effort on our part. The selection of tours and accommodations was really great. Overall we had a really good vacation that enabled us to relax and not worry about things going wrong or choosing less good experiences.

Hotel Reviews
Hampton by Hilton San José Airport
Alajuela

Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental.

Authenticity & Character
Pretty standard hotel
Location
Good for early/late airport transfers
Staff
Cleanliness & Comfort
Useful to have snack/fast grocery in hotel and outlets near bed
Hotel Lomas del Volcán
Fortuna

Great breakfast. Fun having individual bungalows. Amazing heated pool!! Helpful staff. Great to have outlets near the bed on both sides.

Authenticity & Character
Location
A bit far away for walking into town but meant it was great view. And with a car not a big deal.
Staff
Cleanliness & Comfort
Monteverde Country Lodge
Monteverde

Good breakfast and nice touch to have welcome beverages. Cleaning staff were a little pushy. Clean and comfortable. Missing outlets near the bed. Portable air conditioner required regular emptying (roughly every 8hr) to be used.

Authenticity & Character
Very beautiful landscaping
Location
Very close by to town and there is a sidewalk if wanted to walk though distance to main centre a bit far for that.
Staff
Cleaning staff attempted to come in to clean while we were about ti shower and were rather pushy about it. They didn't return later in day though that might have been a misunderstanding due to language barrier.
Cleanliness & Comfort
Cleanliness was great, but we were missing outlets near the bed, had to frequently empty the portable air conditioner, and also had a table right outside our shower where people could be listening/watching (there was a bit of a cover for the window but can see someone's outline of their head if it is dark out with lights on inside and they are tall.
Karahé Beach Hotel
Manuel Antonio

Hotel room smelled very musty the entire time, was missing basics like a coffee machine/tea and phone, and no outlets by the bed. The breakfast was good quality though minimal compared to some other stays. The overall best feature was location beach side, and the private beach seating with shade cover - this part was 5/5 in addition to very nice and accommodating staff.

Activity Reviews
Big Arenal Mundo Aventura Zipline + Tractor
Big Arenal Mundo Aventura Zipline + Tractor
Arenal/La Fortuna

Very fun! Felt very safe as well, which was a concern for one of our party :)

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

This was so great, one of the highlights of our trip. Our guide was super knowledgeable of the local floral and fauna. He also asked if there was anything we wanted to see explicitly and he found them for us! Namely a sloth (saw two!). He also took pictures for us and shared them afterwards. The guides were very collaborative so found more things for us to see throughout the walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Ended up with private tour! Our guide was truly excellent in terms of knowledge, having a great monocular, and taking super pictures on our phones through it. Also by far the experience with most wildlife seen which was very cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

This was a nice walk where we got to see great views of the Volcano and learn a bit about its history inclduing past eruption. Took a lot less time than allotted and appreciated the bit of fresh fruit at the end.

Quality of Experience
Guides, Drivers and Staff
The guides English could have been better but overall learned the important points.
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Arenal/La Fortuna

Overall very nice and relaxing pools with excellent food. Had a good experience on the whole. There was a different expectation issue where we were told we could enter at any time after 5pm by the tour company but when we arrived at 530 we were told we had to wait until 6, at which point we had to first eat dinner then could go to the pools.

Quality of Experience
Food
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

Our experience and guide was excellent! Cesar was funny and very knowledgeable. We had a great time learning about the coffee, sugar and chocolate production process and tasting along the way. Clever set up with stations throughout the property.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

We ended up having a private guided tour which was awesome. Our guide Chris was super knowledgeable especially about birds and plants which was great! We got to see some neat wildlife and plants. It was an odd time because there were no clouds but that couldn't be helped!

Quality of Experience
Guides, Drivers and Staff
Transport
When we arrived we needed to pay extra for parking and it took a while for the staff to find our reservation.
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Manuel Antonio

Fun experience, cool ship, really awesome to get to swim in the amazing water, sunset views were amazing, food was excellent, crew was very nice. On the whole it was great! Only downside was not enough seating in shade.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 11, 2025

Ceinwen, thank you for taking the time to write a thorough review and mention your guides by name. They will be happy to hear that they provided you with a great experience in Costa Rica.
Thank you also for sharing these great photos! They will inspire future travelers for sure! ⭐You both look very excited about your adventures!

Thank you
Holden Ketchum
Serendipity Adventures

Holden and Serendipity were great!
Costa Rica | Feb 25 - Mar 5, 2025

J
Julie K.
San Jose, CA | Reviewed on Mar 09, 2025
Holden, from Serendipity, was extremely helpful in planning our trip to Costa Rica. He had many good suggestions where to go and arranging guides to take us on amazing hikes. Holden was very good about answering all our questions very promptly. His attention to detail was outstanding. Wilman, our local contact for Serendipity, was amazing. We contacted him several times during our trip, and he was very responsive, usually within minutes! We were impressed with his service. Read more

Holden, from Serendipity, was extremely helpful in planning our trip to Costa Rica. He had many good suggestions where to go and arranging guides to take us on amazing hikes. Holden was very good about answering all our questions very promptly. His attention to detail was outstanding.

Wilman, our local contact for Serendipity, was amazing. We contacted him several times during our trip, and he was very responsive, usually within minutes! We were impressed with his service.

Activity Reviews
Sirena Park Station Private Tour
Sirena Park Station Private Tour
Drake Bay

We had a great hike around the Sirena Park Station. Our guide, Maria, was outstanding. If she wasn't with us, we would not have seen any wildlife. It was amazing how she could spot all the animals high in the trees! Using her monocular allowed us to see the animals in detail. We saw a tapir, anteater, sloth, squirrel monkeys, and many birds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Corcovado National Park Hike from San Pedrillo Ranger Station
Corcovado National Park Hike from San Pedrillo Ranger Station
Drake Bay

Our guide, Maria, was amazing. She made this a great hike. She is very knowledgeable. She could find animals high in the trees that we never would have seen on our own. We saw spider monkeys, a lot of colorful Macaws. a lot of other birds, and on our way back to our lodge, she found a puma!

Quality of Experience
Guides, Drivers and Staff
Rio Celeste & Tenorio Volcano Private Hike
Rio Celeste & Tenorio Volcano Private Hike
Bijagua / Rio Celeste

The Rio Celeste river, Blue Lagoon and Waterfall were gorgeous. The blue color of the water was amazing, unlike anything else we have ever seen. Our guide, Mariano, was great! He was very knowledgeable and made this a very enjoyable hike.

Quality of Experience
Guides, Drivers and Staff
Mariano was an outstanding guide.
Transport
Tapir Valley Nature Reserve Night Walk
Tapir Valley Nature Reserve Night Walk
Bijagua / Rio Celeste

This night tour was a great way to see tapirs. It also allowed us to see other animals that we hadn't seen elsewhere on our trip to Costa Rica, such as the red-eyed green tree frog, and a night owl. It was nice to see the wildlife up close. This was a unique experience.

Quality of Experience
Guides, Drivers and Staff
Jess was a great guide.
Transport
Alex is the best driver!
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 10, 2025

Hello Julie,
Thank you for taking the time to write a thorough review. Thank you for mentioning your guides by name, I will be sure to pass on the information. They love to hear that they have done a good job!

How absolutely amazing that you got to see a puma in Corcovado, that is a rare occurrence.

I'm glad to hear that you had an amazing experience here in Costa Rica, all of our planning paid off!

Thank you
Holden Ketchum
Serendipity Adventures