Costa Rica Travel Agents

We loved this hotel. Great staff, excellent food, knowledgeable friendly guides and excursions.

The view of Arenal volcano from our room was like a picture on a postcard.

Nice view from our room. Good food at the restaurant. The shuttle service to the rooms from the reception was dependable AND NECESSARY because of the steepness of the slope the hotel was built on.

Great boat trip with lots of animal and plant sightings. Great guide — he really took time to point out details of the environment.

Friendly knowledgeable guide who really took time to show us the plants and animals along the river.

Selvatura was very well organized and well worth the day we spent there.

Great tour. Very worthwhile with lots of details and hands on experiences throughout the tour. Fascinating to see the processes of coffee, sugar cane, and chocolate cultivation.

Great personalized guide for just our private group. Forest Alive. Very informative and in depth walk through the cloud forest.

So pretty! It was advertised as a place to see the volcano, but sadly, rain and fog obscured it. The restaurant meals were good. Their breakfast was amazing. Not a negative thing to say about the Lodging.

A bit disappointed in the room. No coffee maker, not always hot water. Ceiling fan very dusty. We didn’t spend much time in the room, so it was satisfactory.

It was fun. Water was low on the river, so maybe not as exciting as other times of the year. But still worth it. Fresh fruit served to us in the middle of float and a good meal after was included

It was so good. Beautiful sunset, plenty of time to jump in the water and enjoy the ocean great dinner and drinks.

I learned a lot about herbs and organic gardening. Guide was so knowledgeable and shared much information with us. We collected many of the items found on farm. They were added to a sugar cane drink. Dinner was good. We cut up the items for our meals. Made corn tortillas. Fun

Personal guide worked very hard to find the sloths and birds in area. Refreshing fruit during the tour. Take bug spray.

Because there was a miscommunication with the pick up time with the driver, we missed the tour. Requesting a refund. Except for this bump, everything was very smt

It was so good! Equipment was top notch. Exciting. Even as an 80 year old, I was able to experience the thrill of it Staff so good.

A great guide! He loved what he does! Very informative tour. Highly recommend!

Great spot for our group of 12. The pool was a hit.

This hotel was a good start to our trip. After a long flight, it was nice to walk the 1.8 miles into downtown to the artisan market and theatre area and only ~$6 to take Uber back after dark. The hotel room was quiet and clean and they upgraded us to two queen beds which was very nice. The breakfast was plentiful with many options and the staff was helpful and pleasant. We ate dinner in the downtown area before heading back as the options near the hotel looked limited. Overall, a nice stay.

Fantastic location at the bottom of a canyon. Hotel has nice gardens for birding. Located within walking distance of a waterfall hike and 2 km from a Quetzal nest. Food at the restaurant was good and reasonably priced. Restaurant staff was phenomenal! So nice and pleasant and always there (we hope they get to go home sometimes)! The drive in is challenging if you are not used to downshifting and mountain roads. Room was clean. Mattresses were a little worn and need flipping. Did not like that they wanted to charge an additional $10 per person to walk into their birding garden that they have onsite where they put out feeders. That should be included with the room if you are staying there. Or, just put feeders around the grounds. That would be even better.

The FOOD!!!! But, also, everything else. Well done everyone who works at the resort. The views, the hot springs, gardens, wildlife, friendly faces, yummy food, helpful coordination, all of it. We loved the animals made from blankets by housekeeping =) 10/10 would recommend.

I've rated everything else about our Costa Rica trip very highly because we had a truly amazing trip overall. Hotel La Mariposa was beautiful -- it has the best panoramic views around -- and, truly, our room was perfectly nice and we had no major issues. I want to give credit to 99% of the staff for being friendly, helpful, and housekeeping was excellent. But, overall, the hotel sure is leaning heavily on that stunning view... The restaurant in particular needs improvement. At the same desk where I made our dinner reservation for our grand finale-- our last dinner of the trip, to be had watching the exquisite sunset over the ocean, when we showed up to that desk at said reservation's time, they treated us as though WE had made some mistake when the reservation was missing from their paperwork. Begrudgingly, it seemed, they sat us despite our "missing" reservation-- but behind other tables and poles, blocking that sunset view. Unfulfilled promises of homemade bread. Drinks stamped with past expiration dates. Cold entrees. Inattentive service. Bland meals. Bland welcome drinks. The pool is illuminated at night, neat... but what's with the strobe effect?! (Read the room, this isn't a rave crowd.) Our shower had weak water pressure, low temperatures, and gross mold and mildew all over the caulking. I know these are all nitpicks, but they're so easy to solve that it was frustrating. It just felt like they're depending on that stunning view to make up for mediocrity elsewhere.