Costa Rica Travel Agents

Can't express enough of how wonderful Sergio was in helping us plan our trip. Sergio easy to contact and there to answer all our silly questions and make changes when needed. He was even available during our trip and after we returned home. I will be returning to Costa Rica and will defiantly be using Sergio to help with planning. EVERYTHING was taken care of and we had zero issues. Best trip of my life.

Thank again!
Audrea Hiatt read more

Can't express enough of how wonderful Sergio was in helping us plan our trip. Sergio easy to contact and there to answer all our silly questions and make changes when needed. He was even available during our trip and after we returned home. I will be returning to Costa Rica and will defiantly be using Sergio to help with planning. EVERYTHING was taken care of and we had zero issues. Best trip of my life.

Thank again!
Audrea Hiatt

Hotel Reviews

Hotel Balmoral

San José

Okay hotel but didn't like San Jose. Had free breakfast and staff was friendly. A/C didn't work in our room the first night.

Location

Staff

Cleanliness & Comfort

Casa Luna Hotel & Spa

La Fortuna

AMAZING!!! AMAZING!!! AMAZING!!!! Beautiful hotel and staff. Everyone went above and beyond to make our stay one to remember. Can't wait to go back. Loved the town and the local people. Everyone was so nice and helpful.

Authenticity & Character

Just beautiful. Sitting on the porch and watching all the wild life was amazing. I could sit there for hours.

Location

Great location, close to the town. $7 taxi ride into town. Felt very safe at this hotel.

Staff

Nice beautiful people. Even the lawn crew smiles and says hello and welcome.

Cleanliness & Comfort

Very Clean and comfortable.

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Did not like walking up 4 floors to our room. Other then that the staff was nice and hotel was walking distance to the town. Food and shops were great as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lots of floors to walk up.

Hotel Costa Verde

Manuel Antonio

Beautiful hotel, great views(pool, patio, ect), nice staff, town foods and shopping are over priced. Walking distance to the beach.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Super super hard bed. Rooms are beautiful and big with small kitchen though.

Activity Reviews

La Fortuna Waterfall, Hanging Bridges, Arenal Volcano, and Ecotermales Hotsprings

Costa Rica

Great experience, would do this again. It was raining very hard and we did not get to go down to the waterfall but we did go to the over look. Ecotermales hot springs was AMAZING! We got to swing in the hot spring and order drinks. Then had a nice all inclusive dinner. Must do if you visit La Fortuna.

Quality of Experience

Food

Lunch was included at the hanging bridges and it was fantastic. We even had coffee and desert after. Dinner at the hot springs was amazing as well.

Guides, Drivers and Staff

Loved our private tour guide Raul. He was very knowledgeable and we learned so much from him. He truly loves his job and teaching people everything he knows.

Transport

We had Raul as out pirvate tour guy for the day and it was worth the extra money.

Sloth Observation - Day or Night Walk

Arenal/La Fortuna

We saw a momma and baby sloth. The tour guys great and were able to find sloths just driving down the road. We got to see 5 different sloths. Learned a lot about 2 and 3 toed sloths. We even saw other animals like a howler money. So cool!

Quality of Experience

Seeing a baby sloth with his momma.

Guides, Drivers and Staff

So smart and ready to teach you everything they know.

Transport

Had water and umbrellas available for everyone.

Horseback Riding to Nauyaca Waterfalls

Costa Rica

Breath taking experience. Horses are so fun and make the travel to the falls so easy. You fall in love with your horse and get to know there personalities. Horse guides are fun and make you smile. Horse guides also teach you a lot about riding a horse. Lunch after visiting the falls is amazing as well.

Quality of Experience

Food

Lunch made by local woman was amazing.

Guides, Drivers and Staff

Dennis was a super fun horse guide. He always had a smile you his face and answered all our questions.

Transport

Private transport stop at his house to give us fresh made ceviche his wife made. BEST CEVICHE EVER! Nicest couple you will ever meet. They would of invited us in for dinner and made us feel welcomed.

Private: Manuel Antonio National Park Guided Nature Hike

Manuel Antonio

This was not on our visit at first. Then after arriving and speaking to the locals and visitors. We learned how amazing the national part was. We opted to do a private tour and it was better then we could of hoped for. Wish we would of had time to enjoy the park beach, but we will for sure next time.

Quality of Experience

Guides, Drivers and Staff

Private tour guide was one of the best in Manuel Antonio, Costa Rica. His love for this area shows. He loves to teach and wants you to learn everything possible able the jungle.

Transport

100% Aventura Zip Line and Hanging Bridges Monteverde

Monteverde

Do it! I got to see flying toucans while ziplining.

Quality of Experience

Amazing! Was scared but I overcame my fear and I don't regret it.

Guides, Drivers and Staff

Transport

we are a family of four, and I have never booked with a travel agency before. My kids are now 12 and 13, and for our trip to Costa Rica, I thought I'd give it a try.

Yuliana was lovely. We went back and forth many times making little adjustments to the itinerary, and talking about possible activities. Typically, our family just lands somewhere, and then tries to figure out what to do, and we never do as much because we are sitting in a hotel room trying to figure it out as we go... read more

we are a family of four, and I have never booked with a travel agency before. My kids are now 12 and 13, and for our trip to Costa Rica, I thought I'd give it a try.

Yuliana was lovely. We went back and forth many times making little adjustments to the itinerary, and talking about possible activities. Typically, our family just lands somewhere, and then tries to figure out what to do, and we never do as much because we are sitting in a hotel room trying to figure it out as we go along.

This trip was so different. Everything was taken care of for us, and there was so little stress. Yuliana knows the country, and each of the hotels and "adventure" companies that are available, so I didn't have to worry, and research every single thing.

We will use these guys again. Why didn't we do this before??????? Give Kimkim a try!

Yenyi and Jessica were amazing! My mom and I planned this trip back in 2020. They checked in with us consistently until we were able to book again. The communication was fantastic, activities were perfect and the private transportation was just what we needed. My mom and I are extremely happy with all the accommodations they made for us. Everything was so thought out and planned great, We were able to participate in activities but also have private time to explore ourselves! Highly recommend... read more

Yenyi and Jessica were amazing! My mom and I planned this trip back in 2020. They checked in with us consistently until we were able to book again. The communication was fantastic, activities were perfect and the private transportation was just what we needed. My mom and I are extremely happy with all the accommodations they made for us. Everything was so thought out and planned great, We were able to participate in activities but also have private time to explore ourselves! Highly recommend and will be using them again!!

Hotel Reviews

Karahe Beach Hotel

Manuel Antonio

The room was clean and perfect for my mom and I. The exclusive beach access was wonderful, it is a bit of a hike up to your rooms. But Costa Rica is very hilly. Service was wonderful and anytime we needed a taxi they would call and get one to us quickly.

Authenticity & Character

Location

The beach access

Staff

Cleanliness & Comfort

AC is not very common, the room kind of smelled wet when we entered.

Hotel & Spa Poco a Poco

Monteverde Costa Rica

Fantastic hotel. Very clean and aesthetically pleasing. Beds were soft and towels were soft, I would definitely stay here again.

Authenticity & Character

Location

Right next to town.

Staff

Cleanliness & Comfort

Activity Reviews

Arenal Volcano Hike & Tabacon Hot Springs & Meal

Arenal/La Fortuna

I definitely recommend not skipping this event. The hike was fantastic, the Hot Springs were perfectly warm. We got to experience them in the evening followed by a dinner.

Quality of Experience

The Hot Springs were fantastic

Food

Guides, Drivers and Staff

Knowledgeable about plants and animals

Transport

Traditional Cooking Class with Dinner

Arenal/La Fortuna

This was a very personal and delicious meal. My mom and I got a private lesson and our chef was very personal. She made us feel right at home! She also sent us the recipe to make! Loved it

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Night Walk: Children's Eternal Forest

Monteverde

It was very very dark. I think I underestimated nature at night, but the guide was helpful. I don’t think I would’ve spotted any of the animals without him. We got to see a snake and birds. The hike was easy and our guide was very knowledgeable!

Quality of Experience

This is a great way to see sleeping birds

Guides, Drivers and Staff

The guide and driver were timely

Transport

Veronica and her agency provided great service overall. Easy to work with, very responsive, considered our needs and desires and stayed within our budget. The ability to contact her “on the fly” was very reassuring and we utilized it more than once. This was our first experience using kimkim and this agency but definitely won’t be the last! read more

Veronica and her agency provided great service overall. Easy to work with, very responsive, considered our needs and desires and stayed within our budget. The ability to contact her “on the fly” was very reassuring and we utilized it more than once. This was our first experience using kimkim and this agency but definitely won’t be the last!

My family and I travelled to Costa Rica in October 2022. We had the best time! Sergio and his team made our experience completely seamless and yet adventureful. My husband and I are used to blazing our own trail when we travel, but this time having our 10 & 7 year old daughters along with us we wanted to capitalize on our time and have activities that they would find engaging and provide them opportunities to learn along the way. Sergio and the team at Serendipity provide this and so much... read more

My family and I travelled to Costa Rica in October 2022. We had the best time! Sergio and his team made our experience completely seamless and yet adventureful. My husband and I are used to blazing our own trail when we travel, but this time having our 10 & 7 year old daughters along with us we wanted to capitalize on our time and have activities that they would find engaging and provide them opportunities to learn along the way. Sergio and the team at Serendipity provide this and so much more!

We visited Tortuguero, Turrialba and Puerto Viejo. Each location had well thought out activities that allowed us to explore the local culture and environment.

While in Tortuguero we enjoyed a canal tour and learnt about Costa Rica's conservation efforts and national parks. We watched a turtle lay her eggs on the beach and our highlight was an evening walk where a bunch of baby turtles were hatching and making their way to the ocean.
Our guide Jose engaged with the kids and made sure they felt safe, he also helped them spot some tree frogs and bull frogs by the pool at our hotel. It was a rainy couple of days but Jose showed up with ponchos, a sense of humor and a whole lot of fun!

On our 4th day we said goodbye to Tortuguero and met our driver Andres. Andreas was our driver for the duration of our stay in Turriabla and further to Puero Veijo. Andreas was such an amazing guide, he was incredibly knowledgably about Costa Rica and was very helpful translating for us when we needed some help. He safely delivered us to our hotels and always stayed to make sure we got checked in safely. He was wonderful with our kids and even had Disney radio cued up for them in his car!

In Turriabla we went rafting, canyoning and for a farm tour. Our guides while we were rafting, Jonathan and Poco were amazing! Jonathan had a great sense of humor and painted or faces with mud and taught us how to balance rocks on the shore line. The river was beautiful and warm. Poco was great to point out wild life along the shore. While were were rafting, Andres drove down stream and took some action shots of our family to share with us. Andreas also capped the day off by making us the most delicious and beautifully presented picnic we've ever had, he'd made pasta, salads, fresh fruit and even dessert!

The following day we enjoyed a canyoning trip and farm tour with our guides Ceasar and Sergio. They were also very knowledgeable. Our youngest was scared during canyoning and Sergio, who also has young kids got to her level and explained what would happen, how he would keep her safe and also confidently assisted her down the falls. But the last waterfall she was laughing and having the best day! We enjoyed lunch with Ceasar and Sergio at their family farm and then proceeded to a farm tour with Sergio, where we were able to sample fresh fruits and home made coffee. It was a day for the books!

Andreas safely delivered us to our final stop, Puerto Veijo, we were sad to say goodbye, over the last 3 days Andreas had become a trusted friend along our adventure. We arrived at Congo Bongo where we met the owner, Marisol, she was so welcoming and we felt like family instantly. She was an amazing host, providing free laundry service (which was much needed after a few days of rafting and canyoning!), farm fresh eggs, clean accommodations and an amazing eco-village for us to enjoy. Puerto Veijo was a great place to cap off our trip, it was laid back and we enjoy time playing in the ocean, walking to Manzanillo (If you're there check out Colores, the local Greek restaurant - great staff and good food!). Our days were enjoyed touring a chocolate tour at a local indigenous farm, our guide Theresa was incredibly caring. She spoke the local Bri Bri language which added so much value to our tour. We attended a cooking class with a local chef, Glenda and made a traditional Rondon Soup. The following day we went snorkling and on a light hike through the national park where we swam with a lemon shark, sting ray, a variety of fish and coral.

Our final stay before departure was at the Studio Hotel in San Jose. the roof top pool, art, food and Piano / Violin show we were treated to on our last night perfectly summed up our family vacation.

We came home with so many amazing memories and stories, we could never have planned a trip like this on our own. We met amazing people and experienced so much of Costa Rica! We are so grateful to Sergio and the Serendipity team for creating a memorable family vacation. If you are considering Costa Rica, reach out to Sergio, he will enhance your experience and take away the stress of traveling.

Sergio - Thank you for being a phone call or message away whenever we needed to adjust timing, ask advise and for easily rearranging activities based on the weather.

Pura Vida!
Jody

Hotel Reviews

Autentico Hotel

San Jose

We weren't here very long, just slept and left, but the room was clean, the hotel was beautiful and the waiter at dinner was very friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Laguna Lodge

Tortuguero

Authenticity & Character

Location

Staff

Jose and the tour guides were very helpful. The front desk staff was not overly friendly or helpful.

Cleanliness & Comfort

Casa Turire

Turrialba

Authenticity & Character

We loved the Cuban feel and 1950's vibe this space had

Location

Staff

The staff was so helpful, friendly and accomodating, they offered games for the kids and suggested local scenery to take in

Cleanliness & Comfort

Congo Bongo EcoVillage Costa Rica

Manzanillo, Limon

Authenticity & Character

Marisol has done an incredible job with this eco-village I found her entrepreneurial nature and creativity refreshing. The world needs more people like Marisol

Location

A close walk to Manzanillo, but about 15-20 min drive to Puerto Viejo. This was nice as it was quite and away from the business of Puerto Viejo, although if your looking to be closer to the action and restruants in Puerto Viejo you'll need to find transport.

Staff

Cleanliness & Comfort

Marisol cleaned our house every day and helped with our laundry. Thank you!!

Studio Hotel

San José

Authenticity & Character

The art, piano, violin players were all incredible!

Location

about 40 mins to the airport

Staff

Cleanliness & Comfort

Very clean and comfortable

Activity Reviews

A Journey into the History and Culture of Tortuguero Village

Tortuguero

Cute town, I wouldn't recommend going at night. No street lights and it would be very dark and unsafe.

Nighttime Turtle Nesting Tour

Tortuguero

Super cool experiance!

Guided Boat Tour through Tortuguero Canals

Tortuguero

Private rafting on the Pejibaye River with children

Turrialba

Our guides were incredible!

Quality of Experience

Food

Best picnic lunch ever!

Guides, Drivers and Staff

Transport

Canyoning in Turrialba

Turrialba

Local Farm Experience

Turrialba

Cooking Classes and Afro-Caribbean Culture

Puerto Viejo de Talamanca

Chocolate Tour

Costa Rica

Hiking and Snorkeling at Cahuita National Park

Costa Rica