Costa Rica Travel Agents

Our trip was great and Adriana was extremely responsive and helpful with all our requests! Amazing time in Costa Rica!

Going through KimKim was a great idea. Everything was seamless. The hotels were wonderful, especially Poco a Poco and Costa Verde. Randall (from KimKim) made himself available to us for anything that came but, but it all went perfectly so we didn’t need to reach out. I am really happy with how the trip worked out. He even made sure we had all our covid travel documents and testing in order. Made it much easier. :)

We spent the first two weeks of August in Costa Rica. We organised the trip through the KimKim platform which connected us with Olman at the local Amazilia agency. Within a few hours of submitting our request, Olman provided a full program for our trip, across 14 days, 5 regions and 10+ activities. He also helped us with changing some of the hotels and experiences, based on the research we had done online. The KimKim platform was super easy to use, both in terms of the detailed information... read more

We spent the first two weeks of August in Costa Rica. We organised the trip through the KimKim platform which connected us with Olman at the local Amazilia agency. Within a few hours of submitting our request, Olman provided a full program for our trip, across 14 days, 5 regions and 10+ activities. He also helped us with changing some of the hotels and experiences, based on the research we had done online. The KimKim platform was super easy to use, both in terms of the detailed information of the trip, and a chat interface to communicate with the agency. Most of the activities booked were with high-end suppliers (there is a ton of choice for activities in Costa Rica, so it pays to have a local expert), with only one being sub-par (the trip to Irazu)

During the trip, Olman was there to help us at every inquiry, and was genuinely easy to work with and responsive within a couple of hours. There was a couple of miscommunication issues with the local activity suppliers, and they were resolved to our satisfaction both times.

One major area of improvement I suggest is for Olman / Amazilia to provide transparency regarding the activity supplier. In all cases, the supplier was listed as Amazilia, when in practice the activity was subcontracted to a local supplier. That meant we weren't able to research the activity supplier online (and choose a different one, as we did with hotels in some cases). It also meant that we couldn't identify the supplier in case there was a mixup, as there was such a case in the kayak tour in Tamarindo.

Overall, I would highly recommend the KimKim platform and Olman at the local Amazilia agency. We were able to organise a trip on very short notice (practically 2 weeks before), with local expert knowledge. Some transparency on the local activity suppliers used would have made it a 10/10.

Randall created an amazing trip for us! COVID delayed our honeymoon last year, so this year was a make up honeymoon. I had a million questions and Randall was so kind, patient, and super quick at responses! We had a beautiful trip, the perfect combination of adventure and relaxation. We could not be more thankful to Randall and will definitely use Coast to Coast adventures again!

My daughter and I went on a trip to Costa Rica at the end of July. KimKim connected us with Randall, a local agent who works with Coast to Coast Adventures.
Randall was great from the time we first connected all the way to a couple of days after being back in the US when he checked up on us to see how everything went.
Randall was very good at communicationg and staying in touch throughout the whole proccess.
He made recommendations and made any changes I requested.
He is very propmpt to... read more

My daughter and I went on a trip to Costa Rica at the end of July. KimKim connected us with Randall, a local agent who works with Coast to Coast Adventures.
Randall was great from the time we first connected all the way to a couple of days after being back in the US when he checked up on us to see how everything went.
Randall was very good at communicationg and staying in touch throughout the whole proccess.
He made recommendations and made any changes I requested.
He is very propmpt to respond and he is very knowledgeable about what to do and where to go in CR.
He made our 8 day trip and unforgatable one and for bing our first time there, it could nt have been better!!!
Once we were in CR he put me in touch with Christopher, he was our point of contact while in CR. He, as Randall, is very respomsive and he made sure our trip went as planned. I requested a couple changes with time and transportation kind of last minute and he made things happen!
Our driver from Coast to Coast, Carlos Torres, who I would also like to mentioned in this review, was no different. He was very informative to let us know where to go on our down time when we arrived to La Fortuna, and gave me some tips on what to do on some of the places we were to visit.
He was also our driver on our way back to San Jose. He made our trip back and our visit to La Paz Waterfall and Gardens a very nice trip.
Overall, if you are visiting CR and you are doubtful about using KimKim, I wiuld say go for it and hopefully you get connected with Randall.