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active 1 min ago

Charlotte Törnqvist

I was born and raised in northern Sweden. At the age of 18, I had the privilege of doing a high school exchange year in Costa Rica. I fell in love with the country, the people, and well, my husband-to-be too!
As soon as I left, I wanted to come back, and after a while, I did return to study at the University... Nearly 30 years have passed now, I am still here, and I have no plans on leaving Costa Rica to live elsewhere. I have built my life in this incredibly beautiful country, and I love the Pura Vida!

What places and activities do you specialize in?

"I specialize in designing personalized travel itineraries for all of Costa Rica (both fully guided private trips, and independent style trips), accommodating special interests, special needs, and specific preferences. There is no preset route or schedule, I will start from scratch every time, to make sure every client makes the most out of their vacation. I love to include unique adventures and interesting nature encounters, and also to encourage my clients to visit rural areas together with local guides, to get to see the "real" Costa Rica and meet the local people."

How did you get involved in travel?

"I love traveling, getting to know new sites and different cultures. Before settling in Costa Rica, I traveled around the world. During my years in Costa Rica, I have extensively explored the country, and I am always amazed and delighted by the variety of experiences available in such a small area. I love my job because I get to facilitate life-changing experiences for my clients. I have been working within the tourism sector my whole professional career. "

Please share a unique travel experience you will never forget.

"I will never forget the first time I saw a Leatherback Turtle (or Baula) nest on Playa Grande in Guanacaste. As she came out of the ocean in the moonlight, she slowly and with huge effort made her way further up on the beach, and I couldn't believe how huge she was! She was almost 2 meters long, which means she probably weighed close to 600 kg. she pulled herself far up on the beach, through the soft sand, to select the spot where to dig a deep hole using her giant front flippers as shovels... Then, she turn around towards the ocean, and deposited a big pile of round soft eggs deep in the hole, filled it with sand again, and compacted the sand on top with her flippers. Afterward, she didn't return to the ocean right away, she pulled herself back and forth a few times, towards the ocean and then back higher on the beach, towards the ocean, and then higher on the beach again... The guide explained that the turtles do that to make it less evident where the eggs are laid, to protect the eggs from predators. Finally, she decided it was time to go, and she pulled herself into the water and disappeared in the waves. It was like a dream, what a show! I felt like I had seen a live dinosaur! I will never forget that WOW experience..."

Charlotte is part of the following groups: Costa Rica Travel Agents
Photo courtesy of Hacienda AltaGracia an Auberge Resort
8 Best Luxury Hotels in Costa Rica

Epitomizing laid-back travel, Costa Rica has hundreds of hotels but only a few make the list for luxury. With the help our local specialists we've narrowed the best down to these eight unique options that choose quality over quantity, simplicity over opulence. Pick one or more and make your next trip to the land of 'pura vida' extra special.

Ready to hit the waves?
Best Adventure Activities in Costa Rica

More than a quarter of Costa Rica’s total area is made up of national parks and protected rainforests making it a popular travel destination for outdoor enthusiasts. Below, we’ve put together a list of adventure activities to consider when visiting the nation of “pura vida” (pure life).

Explore La Fortuna and Monteverde
Arenal/La Fortuna, & Monteverde: Best Itinerary Ideas

Travelers to Costa Rica typically plan a trip for 8 to 10 days when combining both Arenal/La Fortuna and Monteverde with Manuel Antonio. If you're not interested in Manuel Antonio, 6 to 7 days is enough for your Arenal/La Fortuna and Monteverde trip. With less time, it's still possible to see the highlights in as few as 4 or 5 days. For the best itineraries including Arenal/La Fortuna and Monteverde, keep reading below.

Favorite experiences

Río Pacuare Whitewater Rafting

Located along Costa Rica's Caribbean slope near Turrialba is a deep gorge considered one of the best river-rafting sites in the world. The Río Pacuare runs 67 miles (107 km) from the Talamanca Mountains to the Caribbean in the southwest of the country. Along the way, it passes through some of the...

Arenal Volcano Hike

If you've ever wanted to hike near a volcano, this experience is for you! Set in Arenal Volcano National Park, you'll enjoy a moderate two-hour hike along a trail that takes you over hardened remnants of a lava flow from 1968—the year of Arenal's last major eruption. The event was so catastrophic...

Hike Monteverde Cloud Forest Reserve

The Monteverde Cloud Forest Reserve is one of Costa Rica's ecological jewels. Known as the "green lung of Costa Rica" due to its rich biodiversity, this 26,000-acre reserve is located high in the mountainous northwest region of the country. The views of the misty cloud forest here will make you...

Canyoning in the Lost Canyon

Go waterfall rappelling, also known as canyoning, in the jungle. This activity is one of the most popular adventure sports in Costa Rica. In a canyon in the heart of the rainforest, your guide will provide brief safety instructions and outfit you with a harness. You'll then rappel down the side...

Turtle Nesting & Hatching in Tortuguero National Park

Unlike many national parks in Costa Rica, Tortuguero National Park is unique in that it almost exclusively revolves around the water. And the best way to explore this 120-mile (312-square-km) protected area is by hopping in a canoe and navigating the network of arterial waterways that snake...

Recent trip reviews for Charlotte

It was absolutely amazing. Everything was pla...
Costa Rica | Jan 6 - Jan 15, 2023

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Haley J.
Austin, TX | Reviewed on Jan 22, 2023

It was absolutely amazing. Everything was planned with such care and detail, charlotte was amazing and very responsive. Overall it was one of the best trips I have ever been on! read more

It was absolutely amazing. Everything was planned with such care and detail, charlotte was amazing and very responsive. Overall it was one of the best trips I have ever been on!

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 23, 2023

Thank you Haley, I am so happy to know that is how you feel! :-)
For me and my team at Serendipity Adventures it was a pleasure to make this trip happen, and we hope you'll come back some day.

Take care,
Charlotte

A "Pura Vida" Experience!
Costa Rica | Dec 21 - Dec 31, 2022

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Wendy J.
Santa Monica, CA | Reviewed on Jan 02, 2023

We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white... read more

We had an amazing time in Costa Rica! Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens. We traveled to Jaco Beach, Monteverde, Arenal/La Fortuna, and Sarapiqui - a place I never heard of before but a haven for white water rafting and chocolate tours. As a mom, I loved that she combined educational hiking tours (lead by experienced guides) with family bonding time (outrigger canoeing, zip lining, white water rafting). All of our transportation ran like clockwork which allowed us to experience all the “Costa Rica Essentials” in four different towns. My husband enjoyed the surprise private room to celebrate his birthday too. I highly recommend Charlotte and her team at Serendipity. Pura Vida!

Hotel Reviews
Hotel Club del Mar Oceanfront
Jacó
Authenticity & Character
Location
I loved the property, but not much to walk to
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tilajari Hotel Resort
Fortuna

I realize that we were traveling during the peak season, so finding a place to stay was challenging. One of our rooms was a little smelly but that may have had to do with the septic tank. The staff were not as happy as the other hotels, but again, I appreciate that we had a clean safe place to stay.

Authenticity & Character
Location
Location to La Fortuna was a $40 cab ride each way.
Staff
Cleanliness & Comfort
La Quinta Inn Sarapiqui
Sarapiqui

Very cute, family run lodge. Loved that they were so friendly and cared about everyone who stayed here. The staff made sure that we had a large enough table for every meal of our stay (8 ppl) We really enjoyed taking the cooking class - made empanadas. Bring a magnet from your home town so that she can display it on her wall. (I will be sending her one)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ocean Outrigger Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Rafting Sarapiquí River, Class II-III
Costa Rica

Walter and Kiki were excellent guides

Quality of Experience
Guides, Drivers and Staff
Transport
Festive Dinner for all hotel guests!
Costa Rica
Cloudforest Reserve Privately Guided Hike
Monteverde

Andy was amazing! He knew so much about the history of Costa Rica and the different regions.

Quality of Experience
Guides, Drivers and Staff
Transport
100% Aventura Zip Line and Hanging Bridges Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Chocolate Tour
Costa Rica

Geiner was an excellent host and knew so much about the history of chocolate and fermentation process. We really enjoyed our tour/demonstration.

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Naturalist Hike at La Selva Biological Station
Sarapiquí

I'm so glad that Charlotte scheduled us to visit this Institute. It seemed like our guide was used to more scientific groups than a family with four teens. But we did learn a lot about the region and original rain forest

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Chris was very knowledgeable and engaging!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 07, 2023

Hello Wendy and family,
Thank you so much for your kind words. It was a pleasure to work with you on planning this trip, and I already look forward to the next one!
Charlotte

Perfect balance of adventure, luxury, and leisure
Costa Rica | Dec 19 - Dec 27, 2022

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Carrie H.
Fort Worth, TX | Reviewed on Dec 28, 2022

Charlotte helped create an amazing experience for our family over the Christmas holiday. She honed in on the perfect balance of adventure, luxury, and leisure, accommodating the desires of our 7 person party. Not to miss are La Paz, canyoning near Arenal, the organic farm experience, and our gracious guide Juan Carlos. Pura Vida! read more

Charlotte helped create an amazing experience for our family over the Christmas holiday. She honed in on the perfect balance of adventure, luxury, and leisure, accommodating the desires of our 7 person party. Not to miss are La Paz, canyoning near Arenal, the organic farm experience, and our gracious guide Juan Carlos. Pura Vida!

Hotel Reviews
Peace Lodge
Vara Blanca

Many wonderful surprises await. The kids loved the waterfalls, trout fishing, and of course the amazingly designed guest rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pristine. In the middle of the jungle. Wow.
Hotel Los Lagos Spa & Resort
Fortuna

It is a very expansive resort and a shuttle was needed to get around if in a hurry or torrential rain. If only the lobby had a fresher look and welcome amenities, the rooms had more comfortable bedding, and the restaurant have a more quality breakfast, you could almost call this a luxury resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Luna Boutique Hotel & Villas
Guanacaste

Lovely boutique hotel with an amazing staff. Transportation was very easy and accommodating to our many activities and dinners. Food was great, although lunch service was a bit slow. Cleanliness and amenities were top notch. Beach is not very swimmable due to lava rock, but better beach is only a few hundred yards away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Rafting + Canyoning
Arenal/La Fortuna

Do not miss the canyoning and rafting. Incredible. Osvaldo was an amazing river guide. The best! The men of our canyoning adventure led us into some of the most amazing corners of this beautiful land, ensuring we were (safely) having a fantastic time. Roy, Jiro, and Steven were stand outs. Thank you for an unforgettable experience!

Quality of Experience
Food
Relaxing on a riverside beach with fresh cut local fruits… just lovely!
Guides, Drivers and Staff
Transport
Cooking Class with Organic Farm Fresh Ingredients
Arenal/La Fortuna

Uber and family are amazing hosts. What an education and beautiful dinner experience!

Quality of Experience
Food
Hand made tortillas, fresh garden juice, chocolate making, and a gorgeous dinner.
Guides, Drivers and Staff
Transport
Private Surfing Lesson
Costa Rica

Our instructors were so patient and knowledgeable! Everyone in our party were surfing within minutes. Not to miss!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy La Paz Waterfall Gardens
Costa Rica

Absolutely gorgeous! Animals, waterfalls, lunch, and a pretty vigorous walk. A brilliant day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hanging Bridges Walk
Arenal/La Fortuna

The kids loved seeing the wildlife, but we were hoping for more animal sightings. Juan Carlos’ knowledge and tour were exceptional. The pace and depth of his instruction was perfectly attuned to the interests of our group. The bridges are intimidating at first, but by the last ones the fear has dissipated and you are fully the element. Such a great way to see the jungle!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 02, 2023

Thank you Carrie, it was great to work with you to plan this trip for your extended family!
I am glad you enjoyed your time with Serendipity Adventures so much, and the special touch of having your own dedicated guide in Juan Carlos.
There is so much left for you to see and do in Costa Rica, so I hope you'll decide to come back soon.
Pura Vida!
Charlotte

Costa Rica Highlights
Costa Rica | Jul 20 - Jul 27, 2022

Albert
Albert C.
Sunnyvale, CA | Reviewed on Jul 29, 2022

Alfredo was our tour guide for 1968 Arenal Park. He was amazingly knowledgeable and great to hike with. I wish we could have taken more tours with him.

Andy (Andres) was our guide for the night hike and guided hike in Monteverde through ForestAlive. He was a super interesting character and I loved our experiences with him. Very knowledgeable, cool gadgets, and a very interesting discussion around life, spirituality, and nature.

Nayara resort was the best hotel I've ever stayed at. It... read more

Alfredo was our tour guide for 1968 Arenal Park. He was amazingly knowledgeable and great to hike with. I wish we could have taken more tours with him.

Andy (Andres) was our guide for the night hike and guided hike in Monteverde through ForestAlive. He was a super interesting character and I loved our experiences with him. Very knowledgeable, cool gadgets, and a very interesting discussion around life, spirituality, and nature.

Nayara resort was the best hotel I've ever stayed at. It was an amazing experience and the quality of service, food, environment, etc was top notch. I wish I could have stayed for longer.

Hotel Reviews
Senda Monteverde Boutique Hotel
Monteverde
Authenticity & Character
Location
Very walkable.
Staff
Cleanliness & Comfort
Nayara Hotel Spa and Gardens
Fortuna

Hands down the best resort/hotel I've stayed at. In a word, impeccable.

Authenticity & Character
Location
A little out of the way, but most everything you'd need is on site anyway.
Staff
Everyone was so friendly.
Cleanliness & Comfort
Casitas Tenorio
Upala, Alajuela
Authenticity & Character
Staff was great, breakfast was great. Cabin was super cool design wise. They fed the animals at breakfast which was a neat little show.
Location
It was pretty close to "downtown" but required driving up a unpaved road. Was not walkable.
Staff
Cleanliness & Comfort
Activity Reviews
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

The overall hike was nice, but our specific experience was not amazing. Our guide was a no-show due to some sort of misunderstanding (presumably). We had to pay for parking at the main lot since our guide wasn't there to tell us to park in their private lot. It was rainy, so the river was not blue like in the pictures (but that's just luck of the draw). The guide who did jump in to help us was pretty good, but the ending of the hike was a bit awkward while we waited around to figure out payment (basically fact checking that we had pre-paid).

Quality of Experience
The river, in the sunlight, would have been very pretty.
Guides, Drivers and Staff
Oscar, our impromptu guide was pretty okay, but the fact that our real guide didn't show up was awful.
Tabacón Hot Springs & Dinner
Arenal/La Fortuna

We stayed at a resort that did have hotsprings, so although Tabacon had a gimmick of the river hotspring, it was not worth it for us. It was crowded, the pools were very shallow, the natural rock was painful, and the man-made pools even more painful. They charge a deposit for towels, so you have to worry about people walking off with your towel and owing money at the end.

Quality of Experience
Food
Options were somewhat limited (set menu). Food was good, but the reservation timing was awkward.
Guides, Drivers and Staff
Night Hike in the forest
Costa Rica

Our guide Andy was great. We saw some interesting things, got to play with cool gadgets like infrared cameras, night vision goggles and UV lights.

Quality of Experience
Guides, Drivers and Staff
Transport
Cloudforest Reserve Privately Guided Hike
Monteverde

Andy was great. Super interesting to talk to and very knowledgeable about the forest and animals, cameras and photo techniques, and just life in general. Very attentive to our questions and desires.

Quality of Experience
Everything was great.
Guides, Drivers and Staff
Andy was an amazing guide.
Transport
Coffee & Chocolate Tour
Costa Rica

It was good, but very touristy. The handmaking of the various products was an interesting experience, but overall it wasn't the kind of thing we typically do.

Quality of Experience
Smaller groups, more authenticity.
Guides, Drivers and Staff
Staff and guides were all very nice. No complaints here.
Canopy Zipline Tour
Costa Rica

Roy and Ebi were great guides. It was a fun experience, never felt like we were in any danger. Great views and very exciting.

Quality of Experience
Guides, Drivers and Staff
Private Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Alfredo was a really great guide. He was very knowledgeable and very fun to talk to. I would have taken more tours with him if I could have. We ended up going over on time because Alfredo would give such detailed and interesting answers to the questions we asked. The park itself was very cool and pretty. A lot of interesting history here that isn't just generic "this is a jungle hike."

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Lost Canyon
Arenal/La Fortuna

It was really fun but a little bit dangerous. The rocks were slippery and if you don't have good balance you can easily trip. The rappelling was not inherently dangerous, but I did tweak my arm coming down one of the waterfalls. Our guide Roy was fun to work with. I didn't realize how wet we would be getting and should have worn different clothes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was delayed by 20 minutes or so. Couldn't leave stuff on the bus either.
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Aug 16, 2022

Hi Albert,

I am glad to know you enjoyed your Costa Rica trip so much.

Thank you for your insight, and for taking the time to rate the services we included in your package, that is very valuable to us.

We hope you'll come back soon.

Kind Regards,
Charlotte

Trip of a Lifetime to Costa Rica
Costa Rica | Jul 6 - Jul 20, 2022

A
Aude H.
Newton, MA | Reviewed on Jul 27, 2022

Our family (including 16- and 13-year-olds) traveled to Costa Rica for 15 days. The trip was amazing!! Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more. Charlotte was very collaborative in planning the trip and made sure that all details were covered; this made our trip completely seamless We really enjoyed all of the hotels and tours she arranged for us, especially those in Turrialba, Puerto Viejo de Talamanca, and Manuel... read more

Our family (including 16- and 13-year-olds) traveled to Costa Rica for 15 days. The trip was amazing!! Charlotte and Serendipity Tours did a wonderful job arranging all the details and we could not have asked for more. Charlotte was very collaborative in planning the trip and made sure that all details were covered; this made our trip completely seamless We really enjoyed all of the hotels and tours she arranged for us, especially those in Turrialba, Puerto Viejo de Talamanca, and Manuel Antonio.

We really appreciated that many of the hotels and tours were smaller companies--they provided amazing service and we were grateful for the careful attention and thoughtfulness that the personnel infused into our experience. Aguas Claras in Puerto Viejo and Arenas Del Mar in Manuel Antonio might be the best hotels we have ever stayed in!

Highlights of the trip included: 1) canyoning in Turrialba with Cesar and Sergio from Natural Paradise
2) whitewater rafting on the Pacuare River (courtesy of Exploradores Outdoor and our amazing guide Roberto "Taltu")
3) zip lining at the Vista Arenal Adventure Park in Arenal/La Fortuna
4) horseback riding around the Arenal volcano region with Go Adventures)
5) a guided tour of Manuel Antonio National Park with an incredibly knowledgeable guide from Edgar New Concept

I have already recommended Kim Kim, Serendipidity Tours, and Charlotte to two friends who are interested in visiting Costa Rica and will definitely use Kim Kim for visits to other countries in the future.

Thank you again,

Aude

Hotel Reviews
Casa Turire
Turrialba

The hotel is located in a beautiful area and is a charming, relaxing place to stay. It is a little older but very comfortable. The service was wonderful and we very much enjoyed our stay. There were several nice touches including bicycles to ride around the beautiful property, and a bottle of wine in the room. The meals were very good.

Authenticity & Character
the hotel is situated in an old plantation and is filled with charm and character
Location
the setting is breathtaking and peaceful
Staff
the staff were very warm, welcoming and attentive
Cleanliness & Comfort
the beds were comfortable and the room was cozy and pleasant
Aguas Claras
Puerto Viejo

Aguas Claras is one of our favorite hotels of all time. It is a small, boutique hotel located just outside of Puerto Viejo de Talamanca (which is great because the town can be quite bustling and busy). It consists of several separate bungalows surrounding a main area (with a restaurant, pool, and reception). The bungalows are beautifully decorated, spacious and comfortable with every amenity. The restaurant was phenomenal and we enjoyed breakfast and dinners there. The service was unparalleled--the concierge Nathalie was attentive and incredibly thoughtful. She helped us arrange several things including dinner in town and service from our rental car company to replace a flat tire. Other staff were equally wonderful. The hotel is a short walk to a beautiful, seemingly secluded beach. This hotel is a hidden gem and we could not recommend it more highly.

Authenticity & Character
The hotel bungalows are beautifully appointed with many artistic touches. The grounds are beautifully maintained and we saw wildlife just walking around the property;
Location
The proximity to the town and the beach
Staff
Staff were a highlight of our stay and were very attentive, thoughtful, and warm.
Cleanliness & Comfort
The hotel was very comfortable--everything from the beds, to the living areas, to the showers were perfect.
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jul 27, 2022

Hi Aude,
I am so glad everything worked out well for you, and thank you for recommending us to your friends! Kind Regards,
Charlotte

Costa Rica - AMAZING EXPERIENCE
Costa Rica | Jul 2 - Jul 9, 2022

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Vatsal A.
Dallas, TX | Reviewed on Jul 13, 2022

Words cannot describe the amazing experience we had on our trip to Costa Rica through KimKim. Charlotte made it so easy to help us plan an itinerary that was perfect for our family needs, interests, and desires. They provided such great advice, flexibility, and kindness both before the trip and during. We also had Sergio Amador as our professional guide while we were there and I must say we would not have had the same experience without him. His knowledge, expertise, and friendship helped... read more

Words cannot describe the amazing experience we had on our trip to Costa Rica through KimKim. Charlotte made it so easy to help us plan an itinerary that was perfect for our family needs, interests, and desires. They provided such great advice, flexibility, and kindness both before the trip and during. We also had Sergio Amador as our professional guide while we were there and I must say we would not have had the same experience without him. His knowledge, expertise, and friendship helped make it a trip we will never forget. We already want to come back because of them! I would highly recommend you use Charlotte, Sergio, and their team for your trip to Costa Rica.

Hotel Reviews
Hotel Arenal Springs Resort & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cala Luna Boutique Hotel & Villas
Guanacaste
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Canopy Zip line tour
Costa Rica

This was amazing. We felt like we had the whole rainforest to ourselves, and the guides made us feel so welcomed, safe, and comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Nature Walk in Danaus Eco-Center
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Hanging Bridges Walk
Arenal/La Fortuna

Breathtaking views and hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation Night Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Catamaran Sailing Tour
Costa Rica

Breathtaking views and amazing service from the staff on the catamaran.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jul 13, 2022

Hi Vatsal,
Thank you for our amazing review :-D
It was a true pleasure to plan and operate this trip for you, and we sure hope it will not be long before we can start working on a trip plan for your next visit to Costa Rica!!

Kind Regards,
Charotte

3 generation adventure in Costa Rica
Costa Rica | Jun 24 - Jul 4, 2022

E
Elizabeth R.
Ithaca, NY | Reviewed on Jul 11, 2022

We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans,... read more

We had a wonderful 3-generation trip. The Rainforest Chocolate Tour in La Fortuna was really well done - engaging, informative, and not too slow or too fast. They were terrific with our kids (3 and 8), giving opportunities to participate, and everybody had a great time. We went ziplining with Vista Arenal and they were also really fantastic with the kids, who had to ride with guides due to their size. We all could have kept going all day (even the 3yo) and really enjoyed spotting toucans, sloths, and all kinds of ants. We visited Kalambu Hot Springs on our own and it was a lovely spot. It wasn't nearly as chaotic as some water parks we've seen elsewhere - the small kids' area was manageable, not overwhelming - and it was actually quite enjoyable to be in the hot springs during a rainy season downpour. We hiked the Arenal 1968 trail and it was beautiful, although we were aware we were missing many rainforest critters due to being unaccustomed to spotting them. During this time we stayed at the Red Frog. They had truly excellent food and coffee (probably the best of our whole trip) and the hosts were lovely warm people with adorable puppies. The rooms were great and the open-air living/dining/kitchen was an unexpectedly useful and comfortable home base. I would especially recommend Red Frog to families traveling together. In Monteverde we very much enjoyed the Cloud Forest (hanging bridges hike) and had an amazing 6:30 AM visit to the Cafe Colibri hummingbird feeders where we were 6 inches away from dozens and dozens of amazing birds. We stayed in Los Pinos which was a perfect way to keep all the generations rested and comfortable. On the way to Manuel Antonio, we went kayaking at Kayak Jaco, and again, they did a terrific job with our young kids. We had a great paddle to a tiny private beach where everybody went swimming and ate the fruit they'd brought along. We spotted monkeys along the way and they cut open green coconuts for the curious kids at the end. In Manuel Antonio, we had a wonderful guide, Luis, who did an incredible job spotting tiny creatures I could never, ever have seen on my own - like a mother bat carrying her baby about 30 meters up a huge tree, blending right in with the bark. We saw plenty of monkeys, lizards, bats, sloths, crabs, birds, and lots of insects. We spent the last few days hanging around the beach and enjoying the Costa Verde hotel - it was absolutely gorgeous, nestled into the jungle with ocean views. The howler monkeys did wake us up quite early but it was more than worth it to get outside at 5:30 AM and see the whole troop passing just a few feet by our porch. We also spotted lots of white-faced capuchins, two agoutis, dozens of bats, many kinds of birds, several large iguanas, geckos, and more.

Generally we ate breakfast at our hotels (Red Frog's was incredibly good), handled lunch ourselves via supers and went to local sodas for dinner. The food was tasty (still not tired of rice and beans). We did one "fancy" meal at a resort restaurant and while it was delicious, we found the resort vibe uncomfortable and preferred the smaller spots.

Hotel Reviews
Red Frog Hostel
La Fortuna

Red Frog was amazing. The owners are lovely people, the rooms were spacious and comfortable, and the open-air living/dining/kitchen areas was an unexpected bonus. Their food was the best of our trip. They were nice to our kids (3 and 8) let us pet their cute dogs. What more could you want? The air conditioner didn't really work but we found we didn't need it; the fans were enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Los Pinos - Cabañas & Jardines
Monteverde Costa Rica

Beautiful cabins. They have everything you could want inside and porches too. The pines are lovely. We visited the herb garden and saw lots of animals. No complaints whatsoever, and it was a lot easier to manage young kids in a place like this where you knew they wouldn't bother anyone if they were noisy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

By far the fanciest place we've ever stayed. It's absolutely stunning with meticulously maintained and lighted pathways through the jungle - we saw staff working on them multiple times a day. The rooms are large and have everything you would need and our large porch overlooking the jungle & ocean with a hammock and lounge chairs was as good as it gets. I can't think of a single problem; it was a joy just to hang out here and watch all the monkeys and birds. The food maybe wasn't the best, but it was tasty and good enough for sure. It veered closer to resort territory than I'm used to and I definitely felt "catered to" - I do speak Spanish but folks here tended to reply in English, and there were a lot of menu items clearly for tourists. That's not necessarily a bad thing but it's not my comfort zone and I felt it was a little harder to connect with people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Canopy Tour
Arenal/La Fortuna

These guys were absolutely fantastic. They were super sweet with our 3yo and 8yo (who had to ride with a guide each), showed us some great birds and animals, and were generally just great folks to chat with and learn from. We could have kept going all day. Everybody LOVED ziplining.

Quality of Experience
Guides, Drivers and Staff
Chocolate Tour
Costa Rica

This tour was even better than I had hoped. It was perfectly paced which was really helpful with young kids. We got to look at the cacao trees and learn about them a bit, taste some cacao fruit pulp, and then follow the cacao beans through the fermentation, drying, roasting, threshing, and grinding process. We (well, the kids especially) were able to participate in several of these steps and we all got to eat plenty of fresh chocolate with various toppings at the end. The perfect mix of education, participation and enjoyment.

Quality of Experience
Guides, Drivers and Staff
Sloth Observation Night Tour
Arenal/La Fortuna

It was a beautiful nighttime walk. The guide found us sloths, lizards, frogs, birds, and many insects, and there was some tasty fruit at the end. We got the sense that maybe he was a little tired of this night-time job, or maybe just tired of tourists, and I don't blame him for either, but the mood was a bit muted.

Quality of Experience
Guides, Drivers and Staff
Bat Tour in Monteverde
Monteverde

Nobody has ever been more passionate about bats and it was contagious. Great tour, tons of info. It was too slow paced for our kids (and maybe even too slow paced for the adults, to be perfectly honest) but I can't fault him for enthusiasm and I certainly learned a lot. Seeing the bats was pretty fun, although I was really hoping to use the advertised device that lets you listen to bat ultrasonic communication in an audible frequency and it wasn't available.

Quality of Experience
Guides, Drivers and Staff
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

We had a great paddle (about half an hour or so each way) to a beautiful empty beach with a little waterfall. The guides were warm, friendly guys who brought fruit to snack on and were kind to the kids. Great experience.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jul 13, 2022

Dear Elizabeth,

Thank you for your detailed review.
For us here at Serendipity Adventures, and for me personally, it was fun to work with you to plan a trip for your 3-generation family group, and I am happy you enjoyed Costa Rica and the selected sites & services so much.

We hope you'll come back soon.

PuraVida!

Charlotte

What an amazing experience. Charlotte did a f...
Costa Rica | Jun 2 - Jun 12, 2022

Michelle
Michelle S.
Wichita, KS | Reviewed on Jun 14, 2022

What an amazing experience. Charlotte did a fantastic job of taking our wish list and making it come true. Everything was smooth from car rental and hotels to suggested detours and excursions. Thank you for making our dream vacation a reality. We will definitely turn to KimKim for our next vacation. read more

What an amazing experience. Charlotte did a fantastic job of taking our wish list and making it come true. Everything was smooth from car rental and hotels to suggested detours and excursions. Thank you for making our dream vacation a reality. We will definitely turn to KimKim for our next vacation.

Hotel Reviews
Cristal Ballena Boutique Hotel & Spa
Playa Ballena

Paradise. The grounds, room, spa, restaurant, view and staff were amazing. And the Mix Massage was the best I've ever experienced. Thank you for turning our dream vacation into a reality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

What a beautiful hotel! The grounds were amazing and the view of the volcano was perfect. The staff was incredibly kind and helpful. We loved our stay and will definitely suggest Case Luna Hotel & Spa to our friends!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The detail to the grounds. The plants were amazing and the morning birds were a sight (and sound) to experience.
Activity Reviews
Canopy Zip Lining Tour
Costa Rica

We had a great time. We ended up being the only two people on the tour and enjoyed getting to know our guides and learning more about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Canyoning in the Arenal Area
Arenal/La Fortuna

I've never experienced anything like this and it was amazing. Fun, beautiful and exhilarating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Hike in the forest
Costa Rica

Our guide's knowledge was amazing. Loved listening to the sounds of the jungle and seeing some amazing animals.

Quality of Experience
Guides, Drivers and Staff
Transport
Ecotermales Hotsprings
Arenal/La Fortuna

Most relaxing evening ever! And in a beautiful environment.

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayak or Outrigger Tour in Playa Agujas
Costa Rica

Would have been 5 stars if the weather was better. It was a little too rainy and choppy for me and the water was dark from all the rain.

Quality of Experience
Guides, Drivers and Staff
Transport
Scuba Diving at Isla del Caño Biological Reserve
Uvita
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Stand-Up Paddle Boarding on Lake Arenal
Arenal/La Fortuna

Marcos was our favorite tour guide on our trip. His knowledge of the area was amazing and his passion for birds fun to hear about. I wasn't a bird lover at the start of this excursion, but listening to Marcos and seeing his passion for the birds made me realize beauty I have been missing. He even suggested some additional excursions to fill our trip AND on the return home stopped at the location to make sure we got signed up. He also took a few detours on our return trip to the hotel to point out restaurant and a few other locations we had inquired about.Thank you, Marcos!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jun 14, 2022

Thank you Michelle!

It was a pleasure to work with you, and I am glad you had a fantastic vacation. :-)

Charlotte

Two weeks in Costa Rica
Costa Rica | May 18 - Jun 1, 2022

M
Michael R.
Tustin, CA | Reviewed on Jun 02, 2022

Private drivers and our guide Andy were fantastic. The hotel for the first night was very nice and great customer service. Unfortunately, the second hotel, los Lagos, I believe that was the name, had extremely low customer service. Especially the front desk and bar. They treated you like a bother. The lodge and grounds was beautiful. The room was very clean. The bar area was dirty. The other two resorts were very nice and friendly. The snorkel trip was the only activity that was a... read more

Private drivers and our guide Andy were fantastic. The hotel for the first night was very nice and great customer service. Unfortunately, the second hotel, los Lagos, I believe that was the name, had extremely low customer service. Especially the front desk and bar. They treated you like a bother. The lodge and grounds was beautiful. The room was very clean. The bar area was dirty. The other two resorts were very nice and friendly. The snorkel trip was the only activity that was a disappointment. They mixed divers with snorkeling which resulted in a focus on the divers ( which should be it is dangerous if everything isn't checked and rechecked) the area was not really a good area to snorkeling. Also, we were picked up at 630, missed breakfast to go and wait at the dive office for over an hour. They were waiting on a diver to be certified in a pool, so the entire group had to wait. By the time we left the dive office for the boat three hours had passed, it was almost 930. The staff was very nice. I would look for another snorkeling company. All other activities were very good.

Hotel Reviews
Hotel Presidente San Jose City Center
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna
Tips for future travelers

Yes, they do not provide coffee in the room except the first day unless you request and pay for it. Some of the bar staff do not speak any English.

Authenticity & Character
Location
Staff
Front desk staff bar staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cloudforest Reserve Privately Guided Hike
Monteverde

Andy was great

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
ATV Tour
Arenal/La Fortuna

It representated lunch no lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class with Organic Farm Fresh Ingredients
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tabacon Hot Springs Full-Day Visit & Meals
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Canopy Zip line tour or fauna exihibitions at Selvatura
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo
Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling at the Catalina Islands
Costa Rica
Quality of Experience
Guides, Drivers and Staff
The driver never spoke to anyone and played his music the entire time
Transport
Engage, less waiting
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jun 04, 2022

Hi Michael,
Thank you for your detailed review and constructive feedback! We will share your comments with all partners involved.
It was a pleasure to work with you.
Kind Regards,
Charlotte

Our entire experience from start to finish wi...
Costa Rica | May 9 - May 18, 2022

Emily
Emily M.
Jacksonville, FL | Reviewed on May 25, 2022

Our entire experience from start to finish with Charolette and kimkim was fantastic. She made herself available throughout our whole trip, replied quickly and checked in often. No complaints. Will definitely use this service again.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on May 25, 2022

Thank you Emily, it was a true pleasure to work with you and I am pleased you enjoyed your trip so much!
Charlotte

KimKim is perfect for a stress-free Costa Rica trip
Costa Rica | May 1 - May 13, 2022

Stephanie
Stephanie H.
Flagami, FL | Reviewed on May 14, 2022

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals... read more

We had Pablo from Arenal Star pick us up from the airport, show us around, and take us on tours the first few days of our trip. He was friendly, knowledgeable and accommodating. He was wonderful! He brought us delicious fruit he grew himself, including a pineapple that took two years to grow! He also knew the best sodas to take us to eat. He had his friend, Victor take us on a hanging bridge tour that was amazing. We had a private tour, so could go slow , be quiet, and actually see animals instead of scaring them away or missing them. The other tour guides actually stopped to see what Victor was showing us. Victor had amazing spotting abilities. He actually saw a glass frog somehow on a leaf far away. The frog was transparent other than the eyes so he looked like an outline of a frog on a leaf. He showed us a red blue-jean dart frog, which was tiny, and a viper on a tree, which blended into the tree. We also saw bats and monkeys. Both Victor and Pablo helped us take pictures using their zoom scopes. Pablo showed us the only sloth we saw on our trip and got me a great photo of it. We wished we had Pablo for our whole trip. We also went on a safari raft trip. We saw bats, monkeys, owls, and of course lizards. Charlotte booked Los Lagos at Arenal for our first two nights and it was so nice. So many hot springs that we had our choice of many private. Breakfast was included and delicious. We were so lucky and got many pictures of the whole Arenal volcano! We even saw the top with steam clearly. Pablo also took us to a coffee tour that was great! He is a really good driver and a warm and caring person. We messed up on our ATV tour because we forgot we had locked our drivers licenses in the safe. It turned out ok though because they let us switch to an off road vehicle driven by a guide. It was fun and we saw some great mountain views but not much else. Our next transport driver and tour guide were Jose and Alejandro. We took a boat ride and saw Capuchin monkeys, bats, and many baby crocodiles. We ate at a hacienda on a sugar plantation which had a wonderful breeze, good views and great food. We asked for sangria and the server made it fresh for us. My only complaint is that I really wanted to stop at at least one local craft or artisan shop, but Alejandro said I could get that stuff at our resort on the beach. I explained that I wanted to buy from the artists and not a gift shop or mass produced, maybe not even Costa Rican made, type vendor. I said I wanted to buy wood crafts and maybe jewelry from a local place. There are those places, including a traditional pottery shop close to where we were. He insisted I would find it all on the beach. I had asked at the very beginning when they picked us up to make sure we had time, but I could tell he just didn't want to bother. I already know about pushy vendors on beaches and their string bracelets and trinkets and knew that's not what I wanted. The beach people were mostly pressuring us to get massages from them or to book a tour. The couple of vendors sold touristy beach scarves and cheap bracelets, just like I thought. I ended up buying a wood bowl at the gift shop for about $100 USD. I am disappointed because I was specifically looking for a jewelry box similar to a marked-up $540 USD one I saw in the hotel gift shop. Alejandro had binoculars he looked through to see things on the boat tour but used them for his own nature watching as if he were just another person on the tour. He pointed some things out but we really couldn't see them. The reason we saw anything up close was due to our boat driver pulling over and stopping. Maybe it was that Pablo and Victor set the bar high, but I wouldn't recommend Three Monkeys Tours (where Alejandro was from). I just felt like we were inconveniencing him. Our aereal tour was the worst of our tours, but not because of the tram, that was cool. It was just very strange. The guide would scare off frogs and then tell us what he had seen. We got a few glimpses. He stopped the tram to talk about the plants and trees even though he kept talking about the same ones. Then he took us through the medicinal and edible plants and did the same thing. He was nice, but he seemed like he didn't plan or know what was there. He would see a plant and say "oh another surprise" here is the such and such plant and then look around and randomly walk to and fro. Even at the top of the observation platform he said well you can see all the trees here, are you ready to go back down? At the end the gift shopped was closed, we weren't offered the option to grab snacks or drinks at their restaurant and we were not offered access to purchase the pictures they took of us. They obviously took the pictures to sell as they showed them on a screen and had a place you could buy them, but just shuffled us back onto the van. It was early in the day and there were only a handful of Zipliners there, so I am not sure why they wouldn't want to sell us souvenirs, pictures, snacks or beverages. The whole experience was strange, which everyone was saying on the van. The other two places we stayed were places we had booked. I would recommend KimKim to everyone because they listened to what we wanted and our limitations before our trip and helped us plan well, all our transportation was on time and reliable, Charlotte often checked on us throughout our trip, and we didn't have to worry about anything. The reviews I gave above really don't reflect on KimKim as they made sure we had the tours we asked for and made sure everything went smoothly.

Hotel Review
Hotel Los Lagos Spa & Resort
Fortuna

The rooms are huge and amazingly clean. The view of Arenal volcano is spectacular, the grounds are beautiful, and the hot springs and pools allow privacy and space. There are steep climbs, so that may not work for everyone, but I'm sure they would take mobility impaired guests up and down, as needed. Breakfast was great and the restaurant was so beautiful and relaxing in the shady, but open air.

Tips for future travelers

If you have trouble walking, call them first to discuss options.

Authenticity & Character
Nature trail, beautiful landscaping
Location
The volcano is right in front of you. Other hiking and hot springs are close by. La Fortuna is not far.
Staff
Nice
Cleanliness & Comfort
Clean room, huge, air conditioner worked well
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on May 15, 2022

Hi Stephanie,

I am glad to know that you enjoyed your Costa Rica vacation a lot. For us at Serendipity Adventures it was a pleasure to help you plan the first week of your vacation.
I thank you for taking the time to write such a detailed review of the services included in your trip. It is very important for us to get reviews of the local operators we contract on behalf of our clients, and we will share your honest and constructive feedback with each of them.
Kind Regards,
Charlotte

Charlotte was awesome, she created an itinera...
Costa Rica | Apr 6 - Apr 13, 2022

U
Urvin M.
Apex, NC | Reviewed on Apr 19, 2022

Charlotte was awesome, she created an itinerary which met our needs with a 7 yr old kid and we were yet able to cover a lot of activities including a dinner with a local Costa Rican family, which was the highlight of the trip!
Charlotte was easily reachable on text whenever we had any questions during the trip and even prior.
We wouldn’t have been able to explore and enjoy CR the way we did , if it wasn’t for Charlotte.
A true professional and an expert at what she does! Would highly recommend her to anyone!!

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Apr 20, 2022

Dear Urvin,
It was a pleasure to work with you to create the trip plan, and to stay in touch with you while traveling! I am so pleased you enjoyed your trip to the fullest, and I appreciate your kind words very much.
Hopefully you'll decide to return in a near future to continue exploring Costa Rica... I already have some ideas where to send you the next time! ;-)
Kind Regards,
Charlotte

We had a trip with Jose and he was amazing! H...
Costa Rica | Mar 13 - Mar 20, 2022

S
sidra s.
Novi, MI | Reviewed on Mar 23, 2022

We had a trip with Jose and he was amazing! He always went above and beyond to make sure everything was perfect for our vacation. He always went the extra mile beyond just the tours from helping with dinner reservations, to booking covid tests, helping book hotels after flight cancellations, everything! We are so happy to have had such an amazing tour guide and would highly recommend him to all our friends and family.

Charlotte was amazing and always responsive on Kim Kim and we will definitely be utilizing Kim Kim for future vacations!

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Mar 27, 2022

Dear Sidra,

We at Serendipity Adventures in Costa Rica thank you for trusting us to handle all aspects of your Costa Rica vacation! I am so glad that you enjoyed Costa Rica to the fullest. :-)

Thank you also for choosing to do a fully guided trip! I will share your comments with Jose.

We hope to see you and your family soon again on another Serendipity Adventure, and in the meanwhile we are pleased to know you will be using Kimkim for your future worldwide travels.

Kind Regards,
Charlotte

Costa Rica 2022
Costa Rica | Feb 23 - Mar 6, 2022

D
David L.
Santa Monica, CA | Reviewed on Mar 15, 2022

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local... read more

KimKim , via Charlotte Tornquist and Nancy, planned and carried out a very special and smooth operating vacation plan for the 3 of us in Costa Rica in 2022. We visited Sarapiqui, Siquirres / Pacuare, La Fortuna / Arenal, San Jose and the OSA peninsula over 21 days. Absolutely no travel hiccups or problems as all of the connections, transfers and pick ups worked flawlessly throughout. Pricewise KimKim bested other agents, as well as my attempts at a self directed trip - and assured a local connection of all of the involved entities. That was reassuring and made the trip problem free. I've traveled most of the world and have used many different agencies in doing so. I can say that KimKim rates right at the top for service, pricing, diversity, communication, congeniality and skill. You'll enjoy booking your special vacation with KimKim and leave your worries behind.

Hotel Review
Pacuare Lodge
Pacuare
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Adventures and enjoy the surroundings at Pacuare Lodge
Río Pacuare
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Mar 17, 2022

Dear David,
I am glad you enjoyed your vacation to the fullest! For us here at Serendipity Adventures in Costa Rica, and for me personally, it was a pleasure to assist you in your trip planning and operations, and we hope you’ll come back soon.

I invite you to continue booking your travels through the Kimkim platform, because it will allow you to connect not only with us in Costa Rica, but with all my fellow Local-Experts-Colleagues around the world that are ready to plan amazing vacations in their countries.

Kind Regards,
Charlotte

Loved it! The whole experience was so seamles...
Costa Rica | Feb 3 - Feb 7, 2022

Joyce
Joyce C.
San Leandro, CA | Reviewed on Feb 14, 2022

Loved it! The whole experience was so seamless from the planning and booking stage to actually being there. All the tour guides were wonderful too.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Feb 16, 2022

Hi Joyce, I am so glad to hear you had a terrific time. You're always welcome back!

Charlotte

We were taking our son on a birthday trip to celebrate becoming a teenager!
Costa Rica | Jan 26 - Jan 29, 2022

Davis
Davis L.
Flagami, FL | Reviewed on Feb 03, 2022

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in... read more

Originally we booked a trip to Peru to visit Machu Picchu and do some other excursions while there that he would enjoy. Joanna put together an amazing trip plan for us! Unfortunately about 5 days prior to departure Johanna notified us that the town below Machu Picchu suffered a horrible mud slide which closed it down. We shopped other travel coordinators and no one could beat the prices. Johanna was great but unfortunately we had to pivot quickly. Costa Rica here we come...got in contact with Charlotte who helped us outline an amazing trip to Costa Rica. Charlotte was so attentive to our needs and timing. She put together a great trip and found a fabulous local private driver. La Fortuna is such an beautiful place to visit and Charlotte booked some great adventures for us including Private ATV trip, Zip Line, Spa visit with a hot spring right off of the active volcano Arenal and a hike along the base of Arenal with a very knowledgeable guide. Great service and follow up. We will use them again and again especially when visiting new destinations! Costa Rica is now one of our new favorite places to visit.

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Feb 04, 2022

Hi Davis, and thank you for the review! It was fun to work with you, and to make this last-minute trip happen.
There is so much more for you to see and do here in Costa Rica, so I hope to get to plan another trip for you in a near future. :-D

Charlotte

Costa Rica by Charlotte
Costa Rica | Dec 27 - Jan 12, 2022

Anna
Anna A.
Hungary | Reviewed on Jan 29, 2022

We have made a rather last minute decision to visit Costa Rica for our very first trip together with Anna. Having had difficulties with arranging a car rental we decided to look for some support with our arrangements. At this point Anna popped into Kimkim and ask for assistance. Charlotte did not only came up with a positive offer for the rental but gave us advise for our entire trip plan inclusive of hotels, activities, insurance, etc. We found the Kimkim platform very user friendly and... read more

We have made a rather last minute decision to visit Costa Rica for our very first trip together with Anna. Having had difficulties with arranging a car rental we decided to look for some support with our arrangements. At this point Anna popped into Kimkim and ask for assistance. Charlotte did not only came up with a positive offer for the rental but gave us advise for our entire trip plan inclusive of hotels, activities, insurance, etc. We found the Kimkim platform very user friendly and easy to understand. Frankly we did not really hesitate for a moment weather to accepts Charlotte's offer as it gave us a the structure and the security for 16 days we just needed to feel comfortable. Not going into details we just really liked all our destinations, hotels so we were convinced enough to reach out to our suggested hidden spots in between the cities. Credit goes to Kimkim and Charlotte who by the way was all our way long available for questions or just a kind follow up. Traveling to different exotic destinations we would definitely be looking for a Kimkim representative to guide us with good recommendations !

PS : If you get the chance to visit the Pacific Coast, dont miss Playa Ventanas next to Uvita !

Hotel Review
Azania Bungalows
Puerto Viejo de Talamanca

our favorite

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arrive and Transfer to Hotel
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 31, 2022

Hi Anna and Maci,
Thank you so much for your positive feedback. I am so glad you had a wonderful trip, and we hope you'll come back soon!
Charlotte

Charlotte did an amazing job working with our...
Costa Rica | Jan 13 - Jan 17, 2022

F
Felicia M.
Houston, TX | Reviewed on Jan 19, 2022

Charlotte did an amazing job working with our group to plan a wonderful trip to Costa Rica. We were able to do all the adventures we planned without missing a beat. She took the guess work out of everything and having a personal driver was the best. Andres was an excellent driver and companion on our trip.

Will definitely be using KimKim in the future for other vacations. read more

Charlotte did an amazing job working with our group to plan a wonderful trip to Costa Rica. We were able to do all the adventures we planned without missing a beat. She took the guess work out of everything and having a personal driver was the best. Andres was an excellent driver and companion on our trip.

Will definitely be using KimKim in the future for other vacations.

Hotel Review
Studio Hotel
San José

The hotel was nice and about 20 mins from the airport. The breakfast was good and the hotel is very close to many places to eat that are within walking distance.

Tips for future travelers

Clean and quite hotel. I enjoyed the local artwork that was displayed throughout the hotel.

Authenticity & Character
The local artwork.
Location
20 mins from the airport.
Staff
Cleanliness & Comfort
Activity Review
ATV Tour
Arenal/La Fortuna

Really enjoyed the trail and the guides.

Quality of Experience
Guides, Drivers and Staff
Definitely made the atv trail fun.
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 19, 2022

Hello Felicia,
I am glad to hear you enjoyed your trip so much! It was a pleasure working with you and your group of friends.
Pura vida!
Charlotte

Great Experience with Charlotte and Kimkim for Costa Rica Road trip!
Costa Rica | Dec 24 - Jan 3, 2022

Y
Yogi C.
San Diego, CA | Reviewed on Jan 15, 2022

This is our first trip with KimKim and Charlotte. We could not have asked for anything better. Charlotte collaborated with us to customize the entire trip per our requirements and budget and took care of all planning, bookings, events, guides including vaccine testing during a peak travel season. Charlotte is very knowledgeable about Costa Rica and helped us explore, enjoy Costa Rica at our pace and liking, and managed to organize, fulfill some unique requirements for our family. she is super... read more

This is our first trip with KimKim and Charlotte. We could not have asked for anything better. Charlotte collaborated with us to customize the entire trip per our requirements and budget and took care of all planning, bookings, events, guides including vaccine testing during a peak travel season. Charlotte is very knowledgeable about Costa Rica and helped us explore, enjoy Costa Rica at our pace and liking, and managed to organize, fulfill some unique requirements for our family. she is super nice and easy to work with was an only text away and was super flexible to add something along the way if needed.

We are very pleased with KimKim as a platform, Charlotte, and the team as local experts. They took all the stress/guesswork out of the way and saved us time and risk. Could not have asked for anything better. I think a KimKim APP would be even better but not a big deal.

All our future travel/vacation will be with Kimkim and their team of local experts!

Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Reviewed on Jan 19, 2022

Dear Yogi,
Thank you so much for you kind words. I really enjoyed working with you, and to make this trip happen! Thanks for stopping by at our offices to say hello in person, and we hope to see you soon again here in Costa Rica.
Charlotte