My mother, sister and I reached out to Kimkim late summer 2022 for help with planning a trip to the Alsace region of France. I knew I wanted to fly into Zurich and that we had 2 weeks. Valentine reached out to us and put together some iternaries. We choose to spend 4 nights in Colmar France, 4 nights in Interlaken Switzerland and 4 nights in Lucerne Switzerland. There were different tours planned throughout but mostly in France. Then Valentine quit the company and Nathalie joined as our... read more
My mother, sister and I reached out to Kimkim late summer 2022 for help with planning a trip to the Alsace region of France. I knew I wanted to fly into Zurich and that we had 2 weeks. Valentine reached out to us and put together some iternaries. We choose to spend 4 nights in Colmar France, 4 nights in Interlaken Switzerland and 4 nights in Lucerne Switzerland. There were different tours planned throughout but mostly in France. Then Valentine quit the company and Nathalie joined as our guide. My main criticism was before we left we were sent a lot of information that was a bit unorganized. There were 6 different individual guides and then our vouchers. It would've been much easier on us had it all been streamlined into the Roadbook as we could've referenced day by day as we have had with other tours through kimkim. Keeping the vouchers separate was helpful. Previous tours had included public parking garages that were centrally located, knowing we were driving. Things to stop and see as well as scenic drives would've been a welcome addition. More information and ideas on Lucerne would have been nice.
Tours:
Walking tour of Colmar was fine. It wasn't the best way for us to start our trip because we wanted to explore all the shops and things that caught our fancy. She was trying to inform us of the history of the town and moving us onto museums and we weren't wanting that at that time.
We loved our tours with Alsace Safari, especially the Munster Valley tour. Anna and Eric were very friendly and informative guides. Highly recommend!
Our guided bike ride with Louie was great, even while raining. Highly recommend!
There was unnecessary repetition with these tours. They could have been coordinated better. We visited Eguisheim twice when we could have spent our time visiting another village.
Our walking tour of Strasbourg was on a cold and wet day so 3 hours was already going to be too long to stand outside listening to someone talk but to make it over 4 hours was too much. Our guide was very passionate and informed but long-winded.
Kayaking with Ben in Interlaken was very enjoyable. He was very patient and a wealth of knowledge. Couldn't have been better. Highly recommend!
Our day at the Burgenstock Spa and Resort was unbeatable! What a treat! From the boat ride across the lake to the funicular ride to the top, let alone the spa! It would have been easier if we were told where to meet the boat and the times it left to plan our stay. Highly recommend!
Stays:
Hotel Adler Zurich were able to let us in our room early, which was great as we got into Zurich in the early morning. Breakfast the next day was very good.
The Serenity Colmar apartments were beautiful! Great location and the apartment couldn't have been nicer! The owners were great and very helpful. With driving, it would have been helpful to have a clearer meeting point but otherwise outstanding. Highly recommend!
Aparthotel Goldey in Interlaken- can't beat the location and the views!! The apartment was a bit tired but very clean. Owners were available to ask questions and help with issues. (Mom’s bathroom experienced ceiling water leaks when the tenants above showered without closing their shower door. Owners dried things up once notified and gave us a bottle of wine for the 2 days of inconvenience.)
Appartements Hofquartier were clean and well-located. The owners were very helpful with issues that arose.
We had a great trip, all feedback is just to clear up some organizational issues and questions we had along the way.
Hotel Reviews
Serenity Colmar apartments
Colmar
We loved this apartment! Very clean and modern. Excellent location!
Location
In the town, walking distance to everything
Cleanliness & Comfort
Very clean and comfortable
Aparthotel Goldey
Unterseen/Interlaken
can't beat the location and the views!! The apartment was a bit tired but very clean. Owners were available to ask questions and help with issues. (Mom’s bathroom experienced ceiling water leaks when the tenants above showered without closing their shower door. Owners dried things up once notified and gave us a bottle of wine for the 2 days of inconvenience.)
Location
Perfect location! The VIEWS are amazing. Just outside the craziness of Interlaken but close enough to walk to everything
Cleanliness & Comfort
Very clean
Hotel Adler Zürich
Zürich
Great location, friendly and helpful staff. Great breakfast
Location
In the center of old town
Staff
Very helpful! Notified us when our room was ready
Activity Reviews
Munster Valley Full-day-Tour
Colmar
Anna and Eric were very friendly and informative guides. Highly recommend! The lunch was fabulous and visiting the goat farm was a treat
Quality of Experience
Worth it
Guides, Drivers and Staff
Anna and Eric are great
Transport
Van was clean and comfortable
Guided gourmet bike tour in Alsace
Colmar
Louie was great! Very informative and good natured. Even in the rain it was a good time
Guides, Drivers and Staff
Transport
Bikes were great
Rejuvenation day at Bürgenstock Alpine Spa
Luzern
Guides, Drivers and Staff
Transport
Boat was beautiful
Summer kayak tour on Lake Brienz
Interlaken
Ben was a very patient and knowledgeable guide. Great experience
Guides, Drivers and Staff
Local specialist: Valentine Julien