Switzerland Travel Agents

Kimkim has selected the best Switzerland travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Switzerland who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Switzerland
Chat with a local specialist who can help organize your trip.

Tomaz Martinek

(37 reviews)
Switzerland Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen." - by Deirdre, Jan 20, 2024 · see review
"Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland." - by Graham, Oct 4, 2023 · see review
"This was my first time using KimKim and Tomaz, and only my second time using a European based travel agent." - by Tom, Aug 22, 2023 · see review

Mathilde Dubuisson

(16 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Recent traveler reviews for Mathilde:
"We had an awesome trip that was planned by Mathilde." - by Anthony, Mar 18, 2024 · see review
"Mathilde was super responsive to every request." - by Monique, Feb 13, 2024 · see review
"The process was extremely simple with great communication with Mathilde." - by Paul, Dec 21, 2023 · see review

Valentine Julien

(14 reviews)
Switzerland Travel Agent based in Villefranche sur Saône
Valentine specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences
Recent traveler reviews for Valentine:
"Valentine understood what we had in mind and came up with a program that was perfect for us." - by Brenda, Sep 28, 2023 · see review
"Valentine helped us to plan an amazing first time trip to France for us!" - by Tyler, Sep 10, 2023 · see review
"I was anxious about planning the trip but Valentine made it stress free." - by Dianne, Aug 20, 2023 · see review
Valentine's Favorite Itineraries:

Thomas Bringuy

(7 reviews)
Switzerland Travel Agent based in Chambéry
Thomas specializes in: Alps, Dolomites, Swiss Alps, Italian Alps
Recent traveler reviews for Thomas:
"Thank you Thomas and Rashi for creating such a memorable experience." - by Vadim, Oct 2, 2023 · see review
"While officially “self guided”, the help by the team headed by Thomas was like a guide was at our side." - by Irwin, Sep 8, 2023 · see review
"Thomas crafted an unforgettable trip for us." - by Janie, Aug 7, 2023 · see review

Bastien Desonneville

(3 reviews)
Switzerland Travel Agent based in Marseille
Bastien specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences, regional culture and traditions , Off beaten track experiences, Bespoke Travel
Hello there I'm Bastien :) I'm 34 YO and i'm passionate by travel, photography and sports. After 6 years organizing tailor made trips in Asia and working as a photographer I decided to go back to France. After few years learning and discovering about the culture, history of my country i... read more

Clemens Sengwein

(2 reviews)
Switzerland Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
As a travel agent with 12 years of experience in the business, I have always believed that travel is not just about visiting new places, but also about experiencing different cultures, meeting new people, and creating unforgettable memories. My approach to travel is to provide personalized... read more

Clothilde DIEMUNSCH

(1 review)
Switzerland Travel Agent based in lacenas, France
I grew up next to Lyon, renowned for its gastronomy, historical thus cultural heritage. I never get tired of travelling to discover new places, abroad as well as in my own country. You can count on me to make your stay in France unforgettable. read more

Margaux Alix

(1 review)
Switzerland Travel Agent based in Villefranche sur Saône
Margaux specializes in: History, Local food, Arts and culture, Family travel, Friends
🗺️I've been passionate about travel since childhood -from Western Europe to Eastern Asia -I love to discover new places, people, food, and cultures. 🍇My name is Margaux, I'm 25 and grew up in a wine area near Nuits-St-Georges, in Burgundy. I love to share my love for travels and cultures and... read more

Trip Reviews for Switzerland

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 32 ratings

Memorable trip planned with ease.
Switzerland | Mar 12 - Mar 19, 2024

Lisa
Lisa H.
Atlanta, GA | Reviewed on Mar 20, 2024
Overall, had a very memorable trip with my daughter to Switzerland and Milan. Clothilde was great to deal with, and very responsive to any hiccups along the way. There were a couple of issues that didn’t go as smoothly as planned, but she was responsive when that happened. Read more

Overall, had a very memorable trip with my daughter to Switzerland and Milan. Clothilde was great to deal with, and very responsive to any hiccups along the way. There were a couple of issues that didn’t go as smoothly as planned, but she was responsive when that happened.

Hotel Reviews
Grand Hotel National Luzern
Luzern

The location of this hotel was ideal. It was beautiful and the rooms were amazing.. breakfast each morning was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were a little hard for my taste.
Hotel Spadari Al Duomo
Milan

Overall, the location of this hotel was great. This was not my favorite hotel. The rooms were very very small. The beds were not as comfortable. The bathroom was small. This is considered a small boutique hotel. when I requested to upgrade to a larger room they said they were full. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Jungfraujoch – Top of Europe
Jungfraujoch – Top of Europe
Switzerland

Amazing sites. And the multiple trains that took to get there were executed effortlessly..

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Mar 20, 2024
Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond...
Read more

Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond our control. We hope you enjoyed the meal in Milan we happily offered as compensation for the inconvenience.
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

We enjoyed all parts of our trip to Switzerla...
Switzerland | Jan 7 - Jan 15, 2024

Deirdre
Deirdre H.
Queensbury, NY | Reviewed on Jan 20, 2024
We enjoyed all parts of our trip to Switzerland! Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen. Read more

We enjoyed all parts of our trip to Switzerland! Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen.

Hotel Reviews
Hotel Edelweiss Manotel
Geneva

We very much liked this hotel, the lobby was cozy, the location was great, the rooms and breakfast were much to our liking. The hotel staff was very helpful. The only reason I didn't give it a 5 Star is because the bathroom had an unpleasant odor to it. It could have just been our two rooms, I'm not sure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Artos Interlaken
Interlaken

It was a good location. The hotel didn't have a particularly nice lobby. It didn't have any ambiance of Switzerland. We weren't told before hand that the hotel is also a place for senior citizens. It was fine, but would have been helpful to have a heads up on that. The rooms were nice and comfortable and the breakfast was fine.

Authenticity & Character
It had no character of Switzerland at all.
Location
Staff
Cleanliness & Comfort
Hotel Ambassador - De la Paix
Luzern

Not much of a lobby but the rooms were spacious and very nice. We had an amazing balcony with an awesome view. The location was perfect, right in the middle of where we wanted to be. The breakfast was fine but not as extensive as the other places we stayed.

Authenticity & Character
Loved the balcony!!!
Location
Cleanliness & Comfort
The rooms were big and nice.
Activity Reviews
Chocolate Flavours small-group tour
Chocolate Flavours small-group tour
Geneva

Our tour guide was wonderful! She was so knowledgeable and willing to answer all of the questions of the group. The best part of this tour was of course the delicious chocolate and the shops she took us to but also that with the walking, we got to see a lot of Geneva and she gave us so much history along the way. I definitely recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Visit Patek Philippe Museum
Visit Patek Philippe Museum
Switzerland

We didn't get to go to this museum as it was closed Sundays and Mondays when we were in Geneva.

Guided tour of Montreux
Guided tour of Montreux
Montreux

We liked our guide, she was extremely helpful in guiding us to the bus and train station and taking care of our luggage on our tour. Honestly, we didn't think the area was that interesting. The lake was pretty and we did like seeing where Queen recorded but that's all.

Quality of Experience
Guides, Drivers and Staff
Cheese Tuk-tuk tour
Cheese Tuk-tuk tour
Lucerne

This was another great tour we loved! The guide/driver was very sweet and made sure we're comfortable and had lots of delicious cheese fondue and while we ate, he gave us a ride around the city and shared interesting information.

Luzern Chocolate tasting
Luzern Chocolate tasting
Lucerne

We liked it but not nearly as much as our first Chocolate tour in Geneva. This one was in the back room of a chocolate store. The woman shared with us about the history of chocolate and their company and we tasted delicious chocolate.

Quality of Experience
Guides, Drivers and Staff
Dinner Swiss Folklore Show in Stadtkeller
Dinner Swiss Folklore Show in Stadtkeller
Lucerne

This didn't happen. Apparently the show takes places during the warmer montjs

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 09, 2024

Hi Deirdre, thank you for your 5-star review! We look forward to seeing you on a new adventure with KimKim soon! Kind regards, Tomaz

Clemens made the experience possible for us to have a wonderful family vacation together. Traveling with young adult children was the best thanks to the experiences Clemens set for us.
Switzerland | Dec 23 - Dec 28, 2023

R
Robin L.
Los Angeles, CA | Reviewed on Jan 18, 2024
Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful: Transportation: All pick-ups and drop... Read more

Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful:

Transportation: All pick-ups and drop offs were so helpful. All drivers were on time, professional, and the vehicles were clean and the right size to carry all our luggage!! The water taxi in Venice was a nice surprise and so fun for us!

Trains: All trains rides were exactly as Clemens said they would be. First class!

Hotels:
• Zurich: Hotel Schweizerhof: We give 5 stars to this hotel. Outstanding rooms and staff. Great breakfast
• Maloja Palace Hotel: not a 4-star hotel as advertised. It is more a 3. Very old and rustic. But clean. A nice budget hotel if that is what you are paying for. Amin the manager was very helpful, nice, professional, and overall, a great person. He made our experience in the area wonderful!
• Hotel Terminus Como: Nice hotel. But the shower in the middle of the room was strange. No privacy for shower or toilet room. 5 star breakfast!
• Milan: hotel was like a conference hotel. Nice rooms but too crowded.
• Venice: Hotel Boutique Santa Croce: Very nice boutique hotel. Small and cute themed rooms.
• Florence: Hotel Gallery Art. Not a 4-star hotel anymore. Needs major renovations. Had a sewer smell throughout the hotel. Front desk and bellman staff were very nice and professional. I would not recommend this hotel again until renovated.

Tours:
• 12/24: Best of Switzerland: Tour guide Anni was very enthusiastic and knowledgeable. Great tour of everything. Give this 5 stars!
• 12/25: This was advertised as a tour of Lucern. But really it was just a bus ride to get there. When we got dropped off tour guide said he would be back in 5-1/2 hours and left. We had a very nice “self guided” day. But decided to take the train back to Zurich and not wait for the bus. Tour not as advertised.
• 12/30: Walking tour of Como. Tatiana was amazing. The tour was very informative, and we saw so much. She was knowledgeable, friendly, and professional. 5 star tour!
• 12/31: Tour was not that great. She did not show us anything interesting and was not that knowledgeable.
• 1/2/24: Tour guide was 5 star!. She was knowledgeable and entertaining. Diana showed us everything in Venice and the gondola ride was great. Just like in the movies!
• 1/4/23: Cooking lesson was our favorite of the entire trip. Highly recommended this 5 star experience. She was fantastic and the food was 5 star!
• 1/5/24: Tour was 5 star. He quickly changed from a church tour to a Jewish history tour at our request. We appreciated that very much.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 18, 2024
Dear Robin, Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients. We appreciate your comments on each aspect of your trip: Transportation: We're glad that the punctuality and professionalism of our drivers added to... Read more

Dear Robin,

Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients.

We appreciate your comments on each aspect of your trip:

Transportation: We're glad that the punctuality and professionalism of our drivers added to the convenience and enjoyment of your journey. The water taxi in Venice is indeed a special touch we love to surprise our clients with!

Trains: It's great to hear that the train rides met your expectations and provided a comfortable first-class experience.

Hotels: Your detailed feedback on each hotel is extremely valuable. We're delighted you enjoyed the Hotel Schweizerhof in Zurich and the Boutique Santa Croce in Venice. We take note of your concerns about the Maloja Palace Hotel and the Hotel Gallery Art in Florence and will reassess these options to ensure our future recommendations align with our standards.

Tours:

Best of Switzerland & Como Walking Tour: We're happy to hear that guides like Anni and Tatiana made these experiences memorable with their enthusiasm and knowledge.
Lucern Tour: We apologize that this tour did not meet your expectations. We'll review this with our partners to ensure accurate descriptions and expectations are set for future clients.
Venice and Jewish History Tours: Your positive feedback about these tours and guides is much appreciated, and we're delighted that they were highlights of your trip.
Cooking Lesson: It's wonderful to hear that this was your favorite experience! We love offering unique activities that allow our clients to immerse themselves in local culture.
Tour on 12/31: We're sorry to hear that this tour did not meet the mark. Your feedback is crucial, and we'll be looking into this to understand and improve our offerings.
Your insights are invaluable in helping us refine our services and ensure that all aspects of our trips meet the high standards we strive for. We're committed to continuous improvement and your feedback plays a key role in that process.

Thank you again for choosing us for your travel needs. We look forward to the opportunity to serve you again in the future, ensuring your next trip is nothing short of exceptional.

Warm regards,

Clemens

Our trip was very well organized with every detail attended to...
Switzerland | Aug 29 - Sep 25, 2023

Karen
Karen R.
Scottsdale, AZ | Reviewed on Oct 06, 2023
Our trip was very well organized and the attention to detail helped us every step of the way. We contacted KimKim with a request and a general outline of the places we'd like to see and the length of time we intended to spend traveling. Our specialist worked with us to refine the details, arranged our accommodations, our travel and numerous tours at each stop. She also made suggestions about places of interest and restaurants at the spots where we didn't book a guided tour. We climbed, hiked,... Read more

Our trip was very well organized and the attention to detail helped us every step of the way. We contacted KimKim with a request and a general outline of the places we'd like to see and the length of time we intended to spend traveling. Our specialist worked with us to refine the details, arranged our accommodations, our travel and numerous tours at each stop. She also made suggestions about places of interest and restaurants at the spots where we didn't book a guided tour. We climbed, hiked, kayaked, cycled and sampled local cuisine. Our hike to Kliene Scheidegg and the bike tour of Lauterbrunnen were lovely. It was our first taste of wild garlic and we loved it! We traveled through Switzerland and Northern France ending in Paris. Kimkim made it the trip of a lifetime.

Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

This was genius! It allows you to travel everywhere using any means of transportation. It seemed a little pricey at first until you realize everything it does for you. Highly recommend!

Panorama Hike from Männlichen to Kleine Scheidegg
Panorama Hike from Männlichen to Kleine Scheidegg
Switzerland

The views available on this walk are amazing, the trail is uncrowded and the air is pristine. So much fun!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Villefranche sur Saône | Replied on Oct 07, 2023

Bonjour Karen,
Thank you so much for your lovely feedback, it was a real pleasure to organize your 25-day combined trip to Switzerland & France! I hope you had a great time!
See you soon in Europe,
Valentine

Tomaz and his colleague Zala did a wonderful ...
Switzerland | Sep 16 - Sep 22, 2023

Graham
Graham H.
Greensboro, NC | Reviewed on Oct 04, 2023
Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland. Tomaz took all of our "wants" and condensed it down into a doable itinerary that included everything we wanted. Zala worked on all the logistics and gave us detailed information about the hotels, excursions/adventures, and travel means (trains, buses) included in our trip. We did not have one bit of trouble getting to and from our destinations and we were given all our tickets, vouchers, etc. It was... Read more

Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland. Tomaz took all of our "wants" and condensed it down into a doable itinerary that included everything we wanted. Zala worked on all the logistics and gave us detailed information about the hotels, excursions/adventures, and travel means (trains, buses) included in our trip. We did not have one bit of trouble getting to and from our destinations and we were given all our tickets, vouchers, etc. It was wonderful! This is our second time using KimKim and we will definitely use them again.

Hotel Reviews
Schweizerhof
Zürich

Very centrally located, clean, super friendly staff. We got there and were able to change our clothes (it was hotter than we thought!) and they stored our luggage for us while we did an excursion. The bed was comfortable and breakfast was delicious.

Authenticity & Character
Location
It was in the heart of Zurich. Easy to walk to the train station, restaurants, shops.
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Comfortable bed, clean room.
Romantik Hotel Julen
Zermatt

This quaint hotel was delightful. The decor was so cozy and cute and the location was great. We could walk to every excursion we had booked. The bed was very comfortable, the staff was very friendly and helpful, and the breakfast was great.

Authenticity & Character
The wooden decor, the beautiful flowerboxes, the location. It was all just lovely.
Location
Excellent location in the heart of Zermatt.
Staff
Very helpful. Went over all the room amenities when we got there. Held our luggage for us after we checked out while we did an excursion. The staff of the restaurant was great as well.
Cleanliness & Comfort
Eastwest Hotel
Geneva

A bit off the beaten path, but still in the heart of Geneva. We arrived at night and were leaving the next morning so we didn't have time to explore the city. The bed was comfortable, the room clean, the staff very nice and helpful.

Authenticity & Character
Location
Looked like it was in a great spot to walk to places. However walking there from the train station took us through a sketchy section of street.
Staff
Very friendly and offered suggestions for things for us to do (had we had the time)
Cleanliness & Comfort
Belvedere Swiss Quality Hotel Grindelwald
Grindelwald

This hotel was amazing! The location was excellent--we could walk to and from the train station, to restaurants and shops. The view was breathtaking, the staff of the restaurant and the bar so nice and personable. The amenities were great too--a pool, a sauna and steam room, breakfast included (and so delicious). One night there was live music on the patio. By far this was our favorite hotel in Switzerland.

Authenticity & Character
The history of the hotel was so interesting. Family owned, still to this day and we often saw the owners! There were pieces of the hotel's history (furniture, knick knacks, receipt books, old books) and old photos throughout the lobby and the hotel.
Location
So easy to get to all shops, restaurants, train station.
Staff
Everyone was wonderful, from check in to restaurant staff, to housekeeping, to the bar staff. They all made us feel welcome and were so friendly.
Cleanliness & Comfort
Wonderfully comfortable room/bed, super clean. We loved it.
Activity Reviews
Zürich city guided walking tour
Zürich city guided walking tour
Switzerland

Our guide Urs was a joy. He was very interesting and knowledgeable about Zurich. We walked several miles, covering lots of ground and history and seeing so many interesting sights. He stopped for photos and at the end of the tour he gave us a local restaurant recommendation which was delicious. We loved that it was just us, not a group, as it would've been hard to have a lot of people listening to him unless you had headsets. This was so much more personal. He was a pleasure to talk to and definitely takes pride in his job. Highly recommend.

Quality of Experience
Very interesting and we loved walking around the city.
Guides, Drivers and Staff
Super knowledgeable guide who loved talking about Zurich.
Paragliding
Paragliding
Switzerland

Oh my gosh, this was the best experience ever! We were both so nervous about doing this but it was incredible. My guide Veit was wonderful and put me at ease. He was so friendly and once we got airborne I was relaxed and able to enjoy this amazing experience. It went by so fast and I cannot describe how exhilarating and peaceful it was. Just incredible!

Quality of Experience
Experienced guides, safety first, very friendly, amazing views. It was incredible.
Guides, Drivers and Staff
Veit was the best. He and I just chatted while floating around in the air, no big deal! He made me feel very safe and comfortable.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 24, 2023

Hi Graham, thank you! We are very glad you had such an amazing trip! We look forward to seeing you back soon!