Switzerland Travel Agents

Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great.

Hotel Reviews

Star Hotel Rosa Grand

Milan

Overall good hotel. Milan was our arrival and departure city so stayed at this hotel for arrival and departure. The hotel is centrally located to all the hot spots of Milan.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bristol

Geneva

Excellent hotel and staff, would give six stars if possible, also centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Napoleon

Paris

It is a 5 star hotel and centrally located. Restaurant and bar staff are very friendly. The front desk staff during the day are not very welcoming. The night staff is very friendly. They did not clean our room unless we told them, which was kind of odd because of other 5 star hotels due it automatically. It's a central hotel so I would consider staying here again but because of the daytime staff would consider another location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Montague On The Gardens

London

Exceptional hotel and the staff is wonderful. Also centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Glam

Rome

Rooms are fine and clean, centrally located as close to Vatican which was our goal. Typical Rome City Hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

At leisure: Traditional English Tea Time!

London

Did it at the montogue hotel, was wonderful.

Welcome to Milan !

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

24/7 assistance in case of emergency

Switzerland

Welcome to Genève !

Geneva

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Paris

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Skip-the-Line Eiffel Tower Summit Tickets

Paris

Geneva Chocolate & Patisserie Tour

Geneva

Excellent guide and tour

Quality of Experience

Guides, Drivers and Staff

Transport

Seine River Gourmet Dinner Cruise with Live Music

Paris

Versailles Palace & Gardens with private guide and round-trip transportation

Paris

Didnt get to see inside the palace due to electricity problems, but our tour guide was very friendly and we spent more time in the gardens which honestly was more worth it than going inside probably.

Westminster City Tour with Changing of the Guard | Semi-Private

London

Perfectly executed timing by our tour guide

Semi-Private Vatican Tour at Night | The Museums at Their Best

Rome

This was an excellent tour, small group, and the tour guide was very knowledgeable and explained everything efficiently. We saw the museum and the basilica.

Quality of Experience

Guides, Drivers and Staff

Transport

Our 8-day trip to Switzerland was awesome. Through their local travel partner, the kimkim team pulled together a great itinerary that hit many of the must-see spots in the country (and in Switzerland, it's hard to go wrong because every site / sight is postcard worthy). Their very detailed itinerary worked perfectly, and allowed us to be in charge of our destiny every day...we really liked that. In addition to specific planned activities, kimkim provided suggestions for a range of other activities and restaurants in each destination...really helpful.

With one exception, the hotels they selected were terrific, especially the more authentic ones in Grindelwald (Romantik Hotel Schweizerhof) and Zeramatt (Hotel Alpenhof). That said, our first hotel in Zurich was terrible...far from the 5-star we requested (we'll take some of the hit on this hotel because prior to travel we didn't dive into guest reviews...if we had we would have said something).

The highlight of the tour was a 6-hour E-bike tour with a group called Flying Wheels in Interlaken. The bikes were top notch, the route we rode was stunningly beautiful, and our guide George (so much fun and so knowledgeable about Switzerland) was the very best. The other star of the show was our 8-day Swiss Rail Pass...we had unlimited use of the country's outstanding rail system that is the best we've ever experienced.

Even though our trip went off without a hitch, here's a small suggestion...it might be nice for the local tour operator to check in on their guests mid-trip. We had a 24-hour emergency contact number and never felt exposed but that human touch is always good.

Activity Review

Swiss Travel Pass

Switzerland

The Swiss Rail Pass is simply outstanding, Their app is one of the best we've used (super easy and informative) and the country's rail system is better yet.

Quality of Experience

Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We also had the best gelato on the promenade by the river and listened to some awesome jazz at the World Band Festival that was taking place there at the time. Not to be missed is the Lucern Museum of Transport. In our next city, Bern, we visited the beautiful Bern Cathedral where the organ was being played by one of several world class musicians who come to Bern just to play on this organ, magical! We also loved the collections being shown at the Bern Art Museum! The Paul Klee museum was also amazing if you’re into art! So all in all this was again a fantastic trip thanks to the Kim Kim team and especially Valentine, who was our trip coordinator.

Hotel Reviews

Hotel Kong Arthur

Copenhagen

The hotel itself was great, location was perfect, breakfast was delicious, very nice staff but the two beds in our room were terrible because they sagged really bad in the middle. This hotel needs to upgrade their beds.

Authenticity & Character

The decor of the lobby and breakfast area was trendy and of good taste!

Location

The location was perfect near places to eat and activities!

Staff

Everyone was very friendly and helpful!

Cleanliness & Comfort

The dining room where we had breakfast was very clean and comfortable! The premises were all very clean!

Hotel Savoy

Bern

This was our favorite hotel on this trip! Super new, great location, very helpful staff and super comfortable beds!!!

Authenticity & Character

It was great that the hotel must have been totally refurbished not too long ago and everything was brand new!

Location

This place was near the train station, right in the middle of town, near many activities and restaurants! Bathroom was super clean and shower was great!

Staff

Everyone who worked there was very helpful and polite! Awesome staff!

Cleanliness & Comfort

It was simply a great stay!

Hotel Anker Luzern

Luzern

This hotel was very trendy. The decor was super different and we enjoyed that.

Authenticity & Character

Like I said above the decorations were very creative in this hotel, different from any hotel I’ve been to.

Location

Location couldn’t have been better! Right near the promenade by the river and all the restaurants!

Staff

The staff was super helpful and accommodating. They were always ready to help!

Cleanliness & Comfort

The whole place was super clean! The reason for the 4 stars is that the beds were not very comfortable. They sagged a bit in the middle.

Activity Reviews

Welcome to Copenhagen!

Copenhagen

We loved Copenhagen from day 1! Awesome city!!!

Quality of Experience

Otherwise we enjoyed all the activities in this city!!!

Guides, Drivers and Staff

The drivers were all great and very proffetional! The guide that took us on the boat ride was also great, she took us to off the beaten path places and we loved that!

Transport

Everyone was on time and very knowledgeable!

Rosenborg Castle (Entrance Tickets)

Copenhagen

This castle was amazing we loved to tour it by ourselves. One can really get the feeling of how it must have been to live there back in the day!!!

Quality of Experience

Brought us back in time.

Guides, Drivers and Staff

No guides on this activity

SMK National Gallery of Denmark (Entrance Tickets)

Copenhagen

The museum itself was good but one exhibit was closed and we didn’t like the exhibit we saw that much it just wasn’t our taste.

Quality of Experience

Canal Cruise Hidden Gems of Copenhagen

Copenhagen

Loved this activity!!! The young girl who took us on the boat was very knowledgeable and personable and showed us some interesting sights!

Quality of Experience

Guides, Drivers and Staff

The guide was very nice and interesting!

Swiss Travel Pass

Switzerland

Everyone should get this Swiss travel pass it pays for any transportation like trains, ferries, busses, etc and even museum tickets!

Quality of Experience

All transportation in Switzerland is fantastic, on time, clean, comfortable, and fast!

Transport

Great bang for your buck!

Swiss Museum of Transports - Entrance Ticket incl. Media World

Lucerne

Awesome museum!!! Loved every minute of it! Worth going there!

Quality of Experience

Museum is very well put together showing everything from cars to trains to boats and planes! Amazing!!!

Self-guided day to Mount Rigi, the Queen of Mountains

Switzerland

Incredible activity don’t miss it!!! The ferry boat ride to the cog train to Mount Rigi is beautiful and is a must!!!

Quality of Experience

The views from the very top of the mountain are insane!!!

Guides, Drivers and Staff

Thanks to Valentine, our trip coordinator, who warned us to go to Mount Rigi on the second day in Lucern, we had a beautiful clear sunny day there because on the day we were supposed to go it rained rained.

Guided tour of a monastery & Alpsbrinz cheese tasting

Lucerne

I’m sure this would have been a great activity but we missed it because it was raining pretty hard on this day and we had to travel there by train so we went to the Transport museum instead. But I did text the place saying we couldn’t make it.

UNESCO Stroll through Bern Old City

Bern

Great tour!!! The guide was very knowledgeable, funny and personable!

Quality of Experience

So much wonderful history in this town!

Guides, Drivers and Staff

Our guide was the best!!!

Zentrum Paul Klee (Entrance tickets)

Bern

This museum is a must see! We loved it!!!

Quality of Experience

Quality art and very nice staff.

Copenhagen Introduction Walking Tour

Copenhagen

I’m sure this must have been a great tour but we got totally lost on our way to the meeting point and were too late to catch up with the group.

The restaurant tour in Zurich was great.
Kimkim was very helpful

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.