Switzerland Travel Agents

Kimkim has selected the best Switzerland travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Switzerland who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
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Plan your trip to Switzerland
Chat with a local specialist who can help organize your trip.

Tomaz Martinek

(37 reviews)
Switzerland Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen." - by Deirdre, Jan 20, 2024 · see review
"Tomaz and his colleague Zala did a wonderful job helping us plan our trip to Switzerland." - by Graham, Oct 4, 2023 · see review
"This was my first time using KimKim and Tomaz, and only my second time using a European based travel agent." - by Tom, Aug 22, 2023 · see review

Mathilde Dubuisson

(17 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Recent traveler reviews for Mathilde:
"In general, we are 90% satisfied with the arrangement of Mathilde, if we are to name some areas for improvements, it would be better if you can work with the service providers to assign the tour guide/ contact to us a night before so that we can connect with him/her via Whatsapp earlier." - by First-of-May, Apr 15, 2024 · see review
"We had an awesome trip that was planned by Mathilde." - by Anthony, Mar 18, 2024 · see review
"Mathilde was super responsive to every request." - by Monique, Feb 13, 2024 · see review

Valentine Julien

(16 reviews)
Switzerland Travel Agent based in Villefranche sur Saône
Valentine specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences
Recent traveler reviews for Valentine:
"KimKim put us in touch with Valentine who knows all about Switzerland first hand." - by Glen, Apr 13, 2024 · see review
"Valentine understood what we had in mind and came up with a program that was perfect for us." - by Brenda, Sep 28, 2023 · see review
"Valentine helped us to plan an amazing first time trip to France for us!" - by Tyler, Sep 10, 2023 · see review
Valentine's Favorite Itineraries:

Thomas Bringuy

(7 reviews)
Switzerland Travel Agent based in Chambéry
Thomas specializes in: Alps, Dolomites, Swiss Alps, Italian Alps
Recent traveler reviews for Thomas:
"Thank you Thomas and Rashi for creating such a memorable experience." - by Vadim, Oct 2, 2023 · see review
"While officially “self guided”, the help by the team headed by Thomas was like a guide was at our side." - by Irwin, Sep 8, 2023 · see review
"Thomas crafted an unforgettable trip for us." - by Janie, Aug 7, 2023 · see review

Clothilde DIEMUNSCH

(3 reviews)
Switzerland Travel Agent based in lacenas, France
Recent traveler reviews for Clothilde:
"We had a series of very personal interactions with thoughtful, knowledgeable guides - all effortless, thanks to Clothilde." - by Victor, Apr 7, 2024 · see review
"Our local expert Clothilde worked with us to find the perfect hotel and excursions." - by Dawn, Mar 29, 2024 · see review
"Clothilde was great to deal with, and very responsive to any hiccups along the way." - by Lisa, Mar 20, 2024 · see review

Bastien Desonneville

(3 reviews)
Switzerland Travel Agent based in Marseille
Bastien specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences, regional culture and traditions , Off beaten track experiences, Bespoke Travel
Hello there I'm Bastien :) I'm 34 YO and i'm passionate by travel, photography and sports. After 6 years organizing tailor made trips in Asia and working as a photographer I decided to go back to France. After few years learning and discovering about the culture, history of my country i... read more

Clemens Sengwein

(2 reviews)
Switzerland Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
As a travel agent with 12 years of experience in the business, I have always believed that travel is not just about visiting new places, but also about experiencing different cultures, meeting new people, and creating unforgettable memories. My approach to travel is to provide personalized... read more

Margaux Alix

(1 review)
Switzerland Travel Agent based in Villefranche sur Saône
Margaux specializes in: History, Local food, Arts and culture, Family travel, Friends
🗺️I've been passionate about travel since childhood -from Western Europe to Eastern Asia -I love to discover new places, people, food, and cultures. 🍇My name is Margaux, I'm 25 and grew up in a wine area near Nuits-St-Georges, in Burgundy. I love to share my love for travels and cultures and... read more

Trip Reviews for Switzerland

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 34 ratings

Switzerland is Amazing!
Switzerland | Mar 26 - Apr 9, 2024

Glen
Glen P.
Ashburn, VA | Reviewed on Apr 13, 2024
My wife and I had round trip plane tickets to Geneva with no particular plans. KimKim put us in touch with Valentine who knows all about Switzerland first hand. She asked us a few questions about our budget and what we liked to do and see. Valentine put together an incredible itinerary covering Geneva, Zermatt, Interlaken, Lugano, Luzern, Bern, and Montreux. All hotels were within walking distance of train stations, and getting around with the handy Swiss Travel Pass was no... Read more

My wife and I had round trip plane tickets to Geneva with no particular plans. KimKim put us in touch with Valentine who knows all about Switzerland first hand. She asked us a few questions about our budget and what we liked to do and see. Valentine put together an incredible itinerary covering Geneva, Zermatt, Interlaken, Lugano, Luzern, Bern, and Montreux. All hotels were within walking distance of train stations, and getting around with the handy Swiss Travel Pass was no problem.

Switzerland is such a diverse and beautiful country. The Swiss Alps are breathtaking. Especially memorable was our view of the Matterhorn in Zermatt. Valentine set us up with a private guide, Patricia, in Lugano. Patricia put together a food tour highlighting the local Italian cuisine. The next day, she took us on a hike along the shore of Lake Lugano to Gandria, a charming little village, followed by lunch at one of the grottoes across the lake (Grotto Descanso) where we had an amazing meal with a stunning view.

All of these cities were wonderful in their own unique ways. This trip far exceeded our expectations. Thank you, Valentine!

Local specialist: Valentine Julien

Switzerland was the most beautiful country we...
Switzerland | Mar 10 - Mar 17, 2024

Dawn
Dawn R.
Missouri City, TX | Reviewed on Mar 29, 2024
Switzerland was the most beautiful country we’ve seen! It was simply breathtaking. Our local expert Clothilde worked with us to find the perfect hotel and excursions. She was always timely and courteous and we appreciated her knowledge.
The hotel was lovely and we liked the convenient location. We really enjoyed the complimentary breakfast each morning. It was always delicious and the staff were very nice and helpful. Only downsides were the street construction in front of the...
Read more

Switzerland was the most beautiful country we’ve seen! It was simply breathtaking. Our local expert Clothilde worked with us to find the perfect hotel and excursions. She was always timely and courteous and we appreciated her knowledge.
The hotel was lovely and we liked the convenient location. We really enjoyed the complimentary breakfast each morning. It was always delicious and the staff were very nice and helpful. Only downsides were the street construction in front of the hotel. At night it was quite loud when cars drove over the metal covers on the ground. They also seem to not have enough towels. Oddly we kept having to ask and they kept running out. Otherwise this hotel was perfect for us.
I cannot say enough about our guide Celio and his knowledge about all things Switzerland. He was funny, engaging and just a fantastic guide. We had no idea what we would be seeing and he showed us some little known spots that were just…. Awe inspiring. We could have sat there all day. We really enjoyed our time with him. The trips to Lucerne and the glacier are not to be missed!! I’m so glad we made the last minute change in plans. Big thanks to Clothilde and her local contacts for making it happen on such short notice! Also a shout out to our airport transportation. They were on time and courteous; the cars were spotless. Overall our vacation was just outstanding!

Hotel Review
Boutique Hotel Wellenberg
Zurich

We really enjoyed their location in the heart of things. It was an easy walk to everything. The room was big and lovely. We appreciated the hot showers. The complimentary breakfast was really good and the staff was so kind and helpful. The only downsides were the street construction in front of the hotel. Primarily the metal plates that cover the ground. It was really loud at night when cars drove over them. Also they seem to not have enough towels. We kept having to ask for them and they kept running out. The staff though was very courteous and helpful.

Authenticity & Character
I loved the history of this hotel
Location
Many good restaurants and shops within a 5 minute walk. Also close to the public transportation
Staff
Cleanliness & Comfort
Spotless- we enjoyed the convenience of the fridge and the hot showers
Activity Reviews
Rhine Falls & Stein am Rhein
Rhine Falls & Stein am Rhein
Switzerland

So beautiful and powerful

Quality of Experience
Guides, Drivers and Staff
Celio is the best!
Transport
Titlis - Eternal Snow and Glacier!
Titlis - Eternal Snow and Glacier!
Switzerland

Although it was cloudy and we couldn’t see at the very top, The ice cave was very cool! We also loved the ride up and down the mountain. On the way down, it cleared up and made it all worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
THE HEART OF THE BERNESE ALPS ! (Interlaken)
THE HEART OF THE BERNESE ALPS ! (Interlaken)
Switzerland

I just can’t say enough about how beautiful the countryside is. The knowledge of our guide Celio was everything .

Quality of Experience
Guides, Drivers and Staff
Transport
Lucerne Full-day trip
Lucerne Full-day trip
Zürich

We almost missed out on this beautiful city. We loved everything about our day. Celio recommended a restaurant and the food was outstanding. The transportation's museum was really fun and the lake cruise was not to be missed. It was probably our favorite part of the day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Mar 29, 2024

Hello Dawn,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners, especially the guide Celio .
It brings me great joy to hear that you had a fantastic experience exploring Switzerland! It was a pleasure to be planning this trip with and for you!
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

Memorable trip planned with ease.
Switzerland | Mar 12 - Mar 19, 2024

Lisa
Lisa H.
Atlanta, GA | Reviewed on Mar 20, 2024
Overall, had a very memorable trip with my daughter to Switzerland and Milan. Clothilde was great to deal with, and very responsive to any hiccups along the way. There were a couple of issues that didn’t go as smoothly as planned, but she was responsive when that happened. Read more

Overall, had a very memorable trip with my daughter to Switzerland and Milan. Clothilde was great to deal with, and very responsive to any hiccups along the way. There were a couple of issues that didn’t go as smoothly as planned, but she was responsive when that happened.

Hotel Reviews
Grand Hotel National Luzern
Luzern

The location of this hotel was ideal. It was beautiful and the rooms were amazing.. breakfast each morning was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were a little hard for my taste.
Hotel Spadari Al Duomo
Milan

Overall, the location of this hotel was great. This was not my favorite hotel. The rooms were very very small. The beds were not as comfortable. The bathroom was small. This is considered a small boutique hotel. when I requested to upgrade to a larger room they said they were full. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Jungfraujoch – Top of Europe
Jungfraujoch – Top of Europe
Switzerland

Amazing sites. And the multiple trains that took to get there were executed effortlessly..

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 14, 2024
Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond...
Read more

Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond our control. We hope you enjoyed the meal in Milan we happily offered as compensation for the inconvenience.
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde

We enjoyed all parts of our trip to Switzerla...
Switzerland | Jan 7 - Jan 15, 2024

Deirdre
Deirdre H.
Queensbury, NY | Reviewed on Jan 20, 2024
We enjoyed all parts of our trip to Switzerland! Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen. Read more

We enjoyed all parts of our trip to Switzerland! Our travel agents, Tomaz and Zala, did an amazing job helping us to identify different sightseeing options and how to make it all happen.

Hotel Reviews
Hotel Edelweiss Manotel
Geneva

We very much liked this hotel, the lobby was cozy, the location was great, the rooms and breakfast were much to our liking. The hotel staff was very helpful. The only reason I didn't give it a 5 Star is because the bathroom had an unpleasant odor to it. It could have just been our two rooms, I'm not sure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Artos Interlaken
Interlaken

It was a good location. The hotel didn't have a particularly nice lobby. It didn't have any ambiance of Switzerland. We weren't told before hand that the hotel is also a place for senior citizens. It was fine, but would have been helpful to have a heads up on that. The rooms were nice and comfortable and the breakfast was fine.

Authenticity & Character
It had no character of Switzerland at all.
Location
Staff
Cleanliness & Comfort
Hotel Ambassador - De la Paix
Luzern

Not much of a lobby but the rooms were spacious and very nice. We had an amazing balcony with an awesome view. The location was perfect, right in the middle of where we wanted to be. The breakfast was fine but not as extensive as the other places we stayed.

Authenticity & Character
Loved the balcony!!!
Location
Cleanliness & Comfort
The rooms were big and nice.
Activity Reviews
Chocolate Flavours small-group tour
Chocolate Flavours small-group tour
Geneva

Our tour guide was wonderful! She was so knowledgeable and willing to answer all of the questions of the group. The best part of this tour was of course the delicious chocolate and the shops she took us to but also that with the walking, we got to see a lot of Geneva and she gave us so much history along the way. I definitely recommend this tour!

Quality of Experience
Guides, Drivers and Staff
Visit Patek Philippe Museum
Visit Patek Philippe Museum
Switzerland

We didn't get to go to this museum as it was closed Sundays and Mondays when we were in Geneva.

Guided tour of Montreux
Guided tour of Montreux
Montreux

We liked our guide, she was extremely helpful in guiding us to the bus and train station and taking care of our luggage on our tour. Honestly, we didn't think the area was that interesting. The lake was pretty and we did like seeing where Queen recorded but that's all.

Quality of Experience
Guides, Drivers and Staff
Cheese Tuk-tuk tour
Cheese Tuk-tuk tour
Lucerne

This was another great tour we loved! The guide/driver was very sweet and made sure we're comfortable and had lots of delicious cheese fondue and while we ate, he gave us a ride around the city and shared interesting information.

Luzern Chocolate tasting
Luzern Chocolate tasting
Lucerne

We liked it but not nearly as much as our first Chocolate tour in Geneva. This one was in the back room of a chocolate store. The woman shared with us about the history of chocolate and their company and we tasted delicious chocolate.

Quality of Experience
Guides, Drivers and Staff
Dinner Swiss Folklore Show in Stadtkeller
Dinner Swiss Folklore Show in Stadtkeller
Lucerne

This didn't happen. Apparently the show takes places during the warmer montjs

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 09, 2024

Hi Deirdre, thank you for your 5-star review! We look forward to seeing you on a new adventure with KimKim soon! Kind regards, Tomaz

Clemens made the experience possible for us to have a wonderful family vacation together. Traveling with young adult children was the best thanks to the experiences Clemens set for us.
Switzerland | Dec 23 - Dec 28, 2023

R
Robin L.
Los Angeles, CA | Reviewed on Jan 18, 2024
Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful: Transportation: All pick-ups and drop... Read more

Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful:

Transportation: All pick-ups and drop offs were so helpful. All drivers were on time, professional, and the vehicles were clean and the right size to carry all our luggage!! The water taxi in Venice was a nice surprise and so fun for us!

Trains: All trains rides were exactly as Clemens said they would be. First class!

Hotels:
• Zurich: Hotel Schweizerhof: We give 5 stars to this hotel. Outstanding rooms and staff. Great breakfast
• Maloja Palace Hotel: not a 4-star hotel as advertised. It is more a 3. Very old and rustic. But clean. A nice budget hotel if that is what you are paying for. Amin the manager was very helpful, nice, professional, and overall, a great person. He made our experience in the area wonderful!
• Hotel Terminus Como: Nice hotel. But the shower in the middle of the room was strange. No privacy for shower or toilet room. 5 star breakfast!
• Milan: hotel was like a conference hotel. Nice rooms but too crowded.
• Venice: Hotel Boutique Santa Croce: Very nice boutique hotel. Small and cute themed rooms.
• Florence: Hotel Gallery Art. Not a 4-star hotel anymore. Needs major renovations. Had a sewer smell throughout the hotel. Front desk and bellman staff were very nice and professional. I would not recommend this hotel again until renovated.

Tours:
• 12/24: Best of Switzerland: Tour guide Anni was very enthusiastic and knowledgeable. Great tour of everything. Give this 5 stars!
• 12/25: This was advertised as a tour of Lucern. But really it was just a bus ride to get there. When we got dropped off tour guide said he would be back in 5-1/2 hours and left. We had a very nice “self guided” day. But decided to take the train back to Zurich and not wait for the bus. Tour not as advertised.
• 12/30: Walking tour of Como. Tatiana was amazing. The tour was very informative, and we saw so much. She was knowledgeable, friendly, and professional. 5 star tour!
• 12/31: Tour was not that great. She did not show us anything interesting and was not that knowledgeable.
• 1/2/24: Tour guide was 5 star!. She was knowledgeable and entertaining. Diana showed us everything in Venice and the gondola ride was great. Just like in the movies!
• 1/4/23: Cooking lesson was our favorite of the entire trip. Highly recommended this 5 star experience. She was fantastic and the food was 5 star!
• 1/5/24: Tour was 5 star. He quickly changed from a church tour to a Jewish history tour at our request. We appreciated that very much.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 18, 2024
Dear Robin, Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients. We appreciate your comments on each aspect of your trip: Transportation: We're glad that the punctuality and professionalism of our drivers added to... Read more

Dear Robin,

Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients.

We appreciate your comments on each aspect of your trip:

Transportation: We're glad that the punctuality and professionalism of our drivers added to the convenience and enjoyment of your journey. The water taxi in Venice is indeed a special touch we love to surprise our clients with!

Trains: It's great to hear that the train rides met your expectations and provided a comfortable first-class experience.

Hotels: Your detailed feedback on each hotel is extremely valuable. We're delighted you enjoyed the Hotel Schweizerhof in Zurich and the Boutique Santa Croce in Venice. We take note of your concerns about the Maloja Palace Hotel and the Hotel Gallery Art in Florence and will reassess these options to ensure our future recommendations align with our standards.

Tours:

Best of Switzerland & Como Walking Tour: We're happy to hear that guides like Anni and Tatiana made these experiences memorable with their enthusiasm and knowledge.
Lucern Tour: We apologize that this tour did not meet your expectations. We'll review this with our partners to ensure accurate descriptions and expectations are set for future clients.
Venice and Jewish History Tours: Your positive feedback about these tours and guides is much appreciated, and we're delighted that they were highlights of your trip.
Cooking Lesson: It's wonderful to hear that this was your favorite experience! We love offering unique activities that allow our clients to immerse themselves in local culture.
Tour on 12/31: We're sorry to hear that this tour did not meet the mark. Your feedback is crucial, and we'll be looking into this to understand and improve our offerings.
Your insights are invaluable in helping us refine our services and ensure that all aspects of our trips meet the high standards we strive for. We're committed to continuous improvement and your feedback plays a key role in that process.

Thank you again for choosing us for your travel needs. We look forward to the opportunity to serve you again in the future, ensuring your next trip is nothing short of exceptional.

Warm regards,

Clemens