Switzerland Travel Agents

Caroline couldn’t be easier or more responsive to work with. We planned our trip only 2 weeks ahead, and Caroline and the Kimkim team got right on the task and made sure we were satisfied at every stage. She was very easy to work with and — I hesitate to disclose this —she was more than willing to communicate at off hours and on weekends. Ultimately, we were able to book the trip with confidence that we were going to be able to stay where we wanted and follow an itinerary that suited our traveling style. Overall, we couldn’t have been happier.

Hotel Reviews

Hotel Schweizerhof Luzern

Lucerne

Great hotel and staff, very convenient to train station which is crucial for day trips in Switzerland. Only drawback was super firm mattresses.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Royal St Georges Interlaken MGallery Collection

Interlaken

“Modern” rooms in newer wing comfortable and quiet with balcony looking into quiet yard. junior suite was a little small than suggested by “suite” but modern comforts like a/c and stall shower made up for it. Quiet section of hotel, too. Overall very convenient location to train and middle of town but not in the thick of it. Breakfast buffet was the low point of the hotel. — plenty of selection but very middle range quality. You could also a l carte things like hot egg dishes but this was only after we asked. They make no effort to let you know.

Authenticity & Character

Location

Not far but not too close to Interlaken Ost.

Staff

Cleanliness & Comfort

Activity Review

E-bike tour Lauterbrunnen & Valley of 72 Waterfalls

Switzerland

E bikes seemed good quality and were really easy to operate. Guide was super approachable and informed. Scenery spectacular. The visit to trummelbach definitely made the tour more special.

We used Kim Kim to plan our trip to Switzerland (Montreux, Bern, Interlaken, Lucerne, and Zurich) and couldn’t have asked for better support. Our planners, Karol and Kamilla, were very responsive before we left, helped us sort out logistics along the way, and checked in even after we got home. Everything felt well thought out, and it was a relief to have someone we could reach out to at any point in the trip. Highly recommend if you want a stress-free, well-organized international trip.

Emilie and Amandine were terrific! They understood what we wanted to do, made helpful suggestions including things we had not thought of. Highly recommended them snd Kin Kim.

Hotel Review

Hotel Butterfly, BW Signature Collection

Zermatt

Helpful staff, clean rooms, convenient location.

Authenticity & Character

Location

Just a block off the Main Street and five minutes from the train station.

Staff

Cleanliness & Comfort

Activity Reviews

Jungfraujoch, Top of Europe (tickets and seat reservation)

Switzerland

Exceeded all our expectations.

Quality of Experience

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Exceeded all our expectations

Quality of Experience

Transport

Swiss Travel Pass

Switzerland

Highly recommend. Worth the extra expense.

Quality of Experience

Transport

Free time in the charming Mürren

Switzerland

Lovely little town.

Quality of Experience

Transport

Zermatt Village Walking Tour

Zermatt

I needed to rest so I did not go on this tour. However, Jonathan and Yoko did and they let me know how much I missed. It sounds like it was great.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the absolute best experience working with Caroline to plan our honeymoon in Switzerland! She went above and beyond from start to finish to make sure every detail of our trip was perfect. She was always incredibly responsive, patient, and happy to answer all of our questions or make any changes we needed along the way.

Caroline put so much thought and effort into our itinerary, and the information, recommendations, and tips she provided made our trip so smooth and stress free. We honestly don’t think our honeymoon would have gone nearly as perfectly without her guidance and preparation.

Everything came together seamlessly, and we were able to fully enjoy our trip knowing that we had a well planned itinerary and someone we could rely on if we needed anything. We are so grateful for all of Caroline’s hard work and would absolutely recommend her to anyone planning a trip to Switzerland. She truly went above and beyond, and we couldn’t have asked for a better travel agent!

Hotel Reviews

Hotel Spinne Grindelwald

Grindelwald

Lovely hotel with amazing views. We loved the spa and infinity pool with the breathtaking views!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alpen Resort Zermatt

Zermatt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Sassa Hotel Residence & Spa

Lugano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ameron Luzern Hotel Flora

Luzern

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Suisse Majestic, Autograph Collection

Montreux

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Self-guided day to Mount Rigi, the Queen of Mountains

Lucerne

Incredible views and loved seeing all the cows at the top!

Quality of Experience

Guides, Drivers and Staff

Transport

Schilthorn - Piz Gloria

Switzerland

This viewpoint was absolutely incredible. You are just completely surrounded by giant mountains and jagged peaks, it was incredible! We went inside and saw the James Bond museum which was fun! The cable car was even steeper than I expected but I loved it!

Quality of Experience

Guides, Drivers and Staff

Transport

Grindelwald First

Switzerland

This was probably our favorite day! Unfortunately we weren’t able to do any of the activities because the lines were just so long but we hiked to Bachalpsee lake which was the most incredible hike I’ve ever been on. It was just absolutely stunning and truly felt like you were in the sound of music.

Quality of Experience

Guides, Drivers and Staff

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

This was an incredible experience seeing the Matterhorn in person! We took the train up and sat on the right side to get the best views! Once we got up to the top we took the train a stop down to get to the reflecting lake which was incredible. From there we hiked all the way back down to Zermatt.

Quality of Experience

Guides, Drivers and Staff

Transport

Leisure time in Como from Lugano

Lugano

We took the ferry to Bellagio which was the cutest little town but sadly it rained the entire day.

Quality of Experience

Guides, Drivers and Staff

Transport

Harder Kulm (skip-the-line tickets) - From April to November

Switzerland

Absolutely stunning viewpoint! The color of the lakes you’re looking over is just insane!

Quality of Experience

Guides, Drivers and Staff

Transport

Fondue Gondola (To book in advance & to pay on-site)

Switzerland

We really enjoyed this experience. I wasn’t too sure about it when it was booked but I am so so glad we ended up doing it. I’m not the biggest fan of fondue but this fondue was very good but the experience is what made it so memorable! The gondola was such a cozy vibe and the view of the mountains was beautiful. We got lucky and it rained when we were there so it was even cozier!

Quality of Experience

Guides, Drivers and Staff

Chillon Castle (Entrance tickets)

Switzerland

We absolutely loved seeing this castle and read all about the history. Since the majority of our trip has been hiking adventures, this was a nice change!

Quality of Experience

Guides, Drivers and Staff

Our trip was amazing. Switzerland was beautiful. I'm so happy that all of the travel connections went so smoothly. The bike trip around Lake Constance was perfect. It was hot but we got to cooldown with dips in the Lake. Joel was always very responsive with answering questions. He gets 5 stars.
Nathalie was inconsiderate of our needs and was condescending. There were a couple of glitches in scheduling. I realize that we started with another specialist and then Nathalie took over but apparently she didn't read the previous emails. We had requested a massage after the bike ride. A spa package was booked but it didn't include a massage. They didn't have anyone available to even add it on. This was a specific request that was ignored. It was disappointing to get to this beautiful spa expecting a service that we didn't get. Next was the issue with the farm tour in Interlaken. A cheese tour was included. Nathalie came back and said it was unavailable after the trip was booked. She said she would substitute the farm tour at no additional charge. I had told her to go ahead with it. She was on vacation and Joel or someone else, not sure, responded and said they could book it for additional charge. I went ahead and paid because I forgot that Nathalie said it would be upgraded at no additional charge. I asked Nathalie about the refund but got no where with her. In addition, the farm tour wasn't what was advertised. There was no woodscraftman or chocolate sampling.

Hotel Reviews

Sorell Hotel Rütli

Zürich

Convenient to train station

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ibis Konstanz

Konstanz

It was too far from the train station to walk with luggage but neighbors was good and close to a nice restaurant .

Hotel Ambassador - De la Paix

Luzern

Easy wak from train station and good location

Hotel Beausite

Interlaken

Too far from train station with luggage

Alpenblick hotel

Zermatt

Hotel Adler Zürich

Zürich

Easy walk from train station

Activity Review

Chocolate workshop in Interlaken!

Switzerland

Fun experience