Switzerland Travel Agents

Kimkim has selected the best Switzerland travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Switzerland who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Switzerland
Chat with a local specialist who can help organize your trip.

Tomaz Martinek

(56 reviews)
Switzerland Travel Agent based in Slovenia
Tomaz specializes in: Multi-country tours, unique experiences, customised trips
Recent traveler reviews for Tomaz:
"Tomaz’ staff was amazing and responsive." - by Joanne, Jun 2, 2025 · see review
"Tomaz and Zala planned the perfect trip." - by Kristin, May 3, 2025 · see review
"After initial correspondence with Tomaz, Grand Cuvée Tours put together a great itinerary, both making suggestions and taking on board any requests that we had." - by Lesley, Oct 22, 2024 · see review

Amandine Dumas

(46 reviews)
Switzerland Travel Agent based in Villefranche sur Saône
Amandine specializes in: Family trips, food and wine trips
Recent traveler reviews for Amandine:
"Amandine did an amazing job planning the honeymoon of our dreams." - by Kaitlyn, Aug 13, 2025 · see review
"Amandine did a fantastic job planning our honeymoon trip including stays in Paris, Lake Como, and Rome." - by Lindsey, Jul 10, 2025 · see review
"Amandine and Lucie were so easy to work with and responded quickly when I had any questions before and during out trip." - by Laura, Jun 17, 2025 · see review

Mathilde Dubuisson

(44 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Recent traveler reviews for Mathilde:
"Mathilde was amazing." - by Tony, Aug 18, 2025 · see review
"If ever we had a question or concern, Mathilde was very attentive and answered immediately." - by Alicia, Jul 14, 2025 · see review
"My wife and I had a fantastic time in Switzerland and we thank Mathilde for listening to our needs and delivering a great trip!" - by David, May 18, 2025 · see review
Mathilde's Favorite Itineraries:

Valentine Julien

(43 reviews)
Switzerland Travel Agent based in Lausanne
Valentine specializes in: Family trips, Honeymoon, Luxury trips, Roadtrips, Wine & Food experiences
Recent traveler reviews for Valentine:
"Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do." - by Jan, Jul 28, 2025 · see review
"We worked closely with Valentine in organizing the trip." - by Jessel, Jul 16, 2025 · see review
"We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip." - by Kim, Jul 15, 2025 · see review
Valentine's Favorite Itineraries:

Joël Massé

(25 reviews)
Switzerland Travel Agent based in Lacenas, near Lyon, France
Joël specializes in: Family trips, Outdoor trips, Honeymoon trips, Cultural trips
I'm the "southern man" of the team at Objectif France. I was born in Perpignan, at the south border of France with Spain, and I've spent the first 30 years of my life in the South, before “coming up” to Lyon, where I've worked for a tour operator for 10 years. That allowed me to travel in more... read more

Clothilde DIEMUNSCH

(21 reviews)
Switzerland Travel Agent based in lacenas, France
Recent traveler reviews for Clothilde:
"Clothilde did an amazing job with the planning, and everything went perfectly to plan." - by George, Jul 13, 2025 · see review
"Thank you, Clothilde, for planning our amazing trip to Switzerland!" - by Nancy, Jul 9, 2025 · see review
"We loved our specialist, Clothilde." - by Holly, Oct 19, 2024 · see review

Aline Durant

(20 reviews)
Switzerland Travel Agent based in Lyon
Aline specializes in: Family trip, Luxury, Honeymoon, Multi-City Trip, Mountains,
Recent traveler reviews for Aline:
"Our specialists, Aline and Bastien were super communicative and always ready to share ideas on experiences that would make our trip truly unique to us." - by Victoria, Jun 5, 2025 · see review
"We had a wonderful family vacation to France in Summer 2024, thanks to the exceptional planning and support from Aline and Bastien at Discovery DMC." - by Tyler, Apr 11, 2025 · see review
"Aline was terrific." - by Todd, Oct 7, 2024 · see review

Clemens Sengwein

(18 reviews)
Switzerland Travel Agent based in Vienna
Clemens specializes in: making the impossible possible, flexibility, creativity, high-end service, culinary experience, cultural trips, sporty activities, wine & beer tasting, off the beaten tracks, FUN, relaxation, spas
Recent traveler reviews for Clemens:
"Clemens and the Kimkim team was incredible from start to finish." - by Stephanie, May 15, 2025 · see review
"Thank you Clemens, Andrew and Kamilla!" - by Sylvia, May 15, 2025 · see review
"Clemens planned a beautiful tour of Germany for our family." - by Angela, Mar 18, 2025 · see review

Nathalie Durand

(15 reviews)
Switzerland Travel Agent based in Beaujolais
Nathalie specializes in: Languedoc , Burgundy, Paris, Provence , French Riviera
Recent traveler reviews for Nathalie:
"Nathalie planned a flawless and thoughtful trip to France for us." - by Ashley, Jul 23, 2025 · see review
"Nathalie called to let us know she was making alternate plans for us before we even knew there was a problem." - by Steve, Jun 22, 2025 · see review
"We never would have been able to organize and enjoy as many sites on our Paris trip had it not been for Nathalie's expert organization and knowledge of where we needed to stay and how long certain site visits would take." - by Mary Katherine, Apr 29, 2025 · see review

Thomas Bringuy

(11 reviews)
Switzerland Travel Agent based in Chambéry
Thomas specializes in: Alps, Dolomites, Swiss Alps, Italian Alps
Recent traveler reviews for Thomas:
"Thank you, Thomas and Rashi, for a wonderful trip." - by Sara, Sep 14, 2024 · see review
"Thank you Thomas and Rashi for creating such a memorable experience." - by Vadim, Oct 2, 2023 · see review
"While officially “self guided”, the help by the team headed by Thomas was like a guide was at our side." - by Irwin, Sep 8, 2023 · see review

Kamilla Sengwein-Reti

(3 reviews)
Switzerland Travel Agent based in Vienna
Kamilla specializes in: outdoors, adventures, waterfalls, city trips, wellness & spa
I was born and raised in Hungary and moved to Vienna after high school. As the child of two travel agents, travel has always been a key part of our family lifestyle. We went on city trips, hiking trips, road trips, and camping adventures all over Central Europe. Since then, I have visited many... read more

Mélanie Frank

(3 reviews)
Switzerland Travel Agent based in Villefranche sur Saöne
Originally from Washington, D.C., my love for adventure led me to spend over a decade in Switzerland before settling in France as a travel advisor. During my time in Switzerland, I fell in love with the alpine way of life. I'm passionate about lakes, mountains, and blending thrilling outdoor... read more

Lucie Dupuis

(3 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Lucie specializes in: Roadtrips, Off-road trips
I'm Lucie a passionate traveler with an adventurer's soul. During the university time, I was 6 months in France & 6 months abroad. I studied 3 semesters as well as worked 2 years in Germany. I worked in spain and in Greece. I had the chance to travel in Latin America through Mexico, Costa... read more
Lucie's Favorite Itineraries:

Emilie Dubreuil

(2 reviews)
Switzerland Travel Agent based in Villefranche-sur-Saône
Emilie specializes in: Outdoor activities and extreme sports
My name is Emilie, I’m 25 years old, and I’m from the Beaujolais region in France. I’ve had the opportunity to travel a lot across Europe, as well as to the United States and Africa. I also spent a few months in Malta for my studies. I studied fashion and even launched my own handmade rug... read more

Manon Kafawitz

(1 review)
Switzerland Travel Agent based in Munich
Manon specializes in: Stunning landscapes, world-renowned wine regions, rich gastronomic and cultural heritage
Born and raised in Provence, I have worked as a travel agent in Scotland, Germany, Switzerland, Italy and in Asia during 6 years, but I finally realized that there's no place like home ! Back in 2019 in my beautiful little village in the Luberon area, I am nom assisting guests to discover my... read more

Trip Reviews for Switzerland

The latest reviews by travelers who booked their trip on kimkim
4.8
Based on 86 ratings

Highly recommend
Switzerland | Aug 5 - Aug 11, 2025

K
Kaitlyn O.
Chicago, IL | Reviewed on Aug 13, 2025

Amandine did an amazing job planning the honeymoon of our dreams. Plus the platform is so simple, easy to use and manage, and I have used KimKim for multiple trips. I definitely plan to continue using for any travel needs!

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 24, 2025

Thank you so much for your kind words! I am so glad we created the honeymoon of your dreams :)
We're also glad the platform made planning easy and enjoyable, and we look forward to helping you plan many more adventures in the future!

Swiss in the Summer - Fantastic!
Switzerland | Jul 4 - Jul 9, 2025

N
Nancy H.
Flagami, FL | Reviewed on Jul 24, 2025
Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the... Read more

Melanie did a fantastic job crafting an itinerary that was tailored for what we wanted - Her recommendations for. tours and the scheduling obtaining of tickets made the trip so enjoyable as all we had to do was sit back and enjoy - all the paperwork was done. We wanted to experience many of the outdoor sites and thoroughly enjoyed bike with Flying Wheels. We also enjoy the train up to the Jungfraujoch: - Top of Europe - it was such an amazing adventure ! Melanie clearly knows the secret gems of Switzerland and listened to what we were looking for - The hotel choices were perfect - especially the one in Grindelwald - where we had a balcony and woke up each morning to the Swiss Alps, Glacier and a village that looked like something out of Heidi! They Swiss Caves were incredible - and so interesting to learn about - All the transportation was flawless -

Melanie did an absolute outstanding job - listening and working with us to ensure we had the best vacation ever -which we did! If we needed /wanted to change something due to weather - she was right on it re working so we didnt miss a thing!

Hotel Review
Hotel Kirchbühl Superior
Grindelwald

This hotel is the perfect location - situation in the village - easily walkable to town - the balcony and view cannot be beat

Authenticity & Character
the staff all is dressed is authentic attire -
Location
ability to walk to town
Staff
very helpful
Cleanliness & Comfort
Activity Review
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

It was so easy to get to and such a fun way to view the Lake and town

Local specialist: Mélanie Frank

Large family trip to Switzerland flying in to Zuring and out of Milan
Switzerland | Jul 13 - Jul 19, 2025

Jill
Jill B.
Orlando, FL | Reviewed on Jul 20, 2025
We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our... Read more

We took a large family trip to Switzerland (9 adults, 9 children with ages from 6-76) starting in Zurich and ending in Milan. Our local guide, Ricardo, was amazing with his knowledge of the areas and helping us on our trip. But, the most important thing to our family, was how he put in effort to get to know our family members and was able to adapt the trip to our preferences during the trip. Our bus driver was also amazing: on time, professional, a skilled driver and caring for our family. The local Kim Kim specialist was able to work with me to plan the trip with activities that would be good for our family and then Ricardo was able to customize the activities further during our trip based on his knowledge and our interests. The hotels were located in wonderful areas to be able to explore the cities during our leisure time. We felt safe and well taken care of during our time in Switzerland.

Hotel Reviews
Engimatt City & Garden Hotel
Zurich

Family friendly hotel that was able to accommodate our group of 18 (9 adults, 9 children). The hotel was clean and staff were helpful and kind.

Authenticity & Character
Location
Staff
Helpful and kind staff. They made check in easy and met our needs.
Cleanliness & Comfort
Clean and comfortable rooms.
Stella Swiss Quality Hotel

Beautiful hotel in a good location. We were able to walk to areas of the city and local attractions easily. The rooms were great for families and the room with the rooftop balcony was very special. The front desk staff were very helpful. Breakfast was good and the facility was well taken care of.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ameron Luzern Hotel Flora
Luzern

Beautiful hotel, comfortable beds and nice staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Duomo Hotel & Apartments
Milan

Beautiful hotel lobby and staff tried to be helpful. The check in process for our large family group was long and difficult compared to other hotels. While the rooms were nice, they were hot and did not cool down at night. I talked with staff about the air not going below 24.5 C, and was informed that is the best they could do.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was hot in all of our rooms, and therefore difficult to sleep.
Hotel de la Paix
Lugano

Hotel was in a nice location to see the lake, but it was a longer walk to the city center for shopping. Hotel staff were nice and helpful after there was a miscommunication with luggage. Rooms were nice and clean. Wonderful breakfast available. Nice pool available for use which the children enjoyed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kayak tour on Lake Brienz
Kayak tour on Lake Brienz
Interlaken

This was one of our favorite activities. The lake is beautiful and a lot of fun to explore in kayaks. The kayak guides, Ben, Ryan and Mika, were amazing with our family. They led us in games we played on the lake and were able to accommodate our different ability levels with ages from 6-76. We had a wonderful time and would recommend this activity to everyone!

Quality of Experience
The lake is beautiful and the guides were fantastic!
Guides, Drivers and Staff
Ben, Ryan and Mika were amazing, helpful and fun!
Transport
Our bus driver and the bus were amazing.
Swiss Food and Culture Tour in Interlaken!
Swiss Food and Culture Tour in Interlaken!
Switzerland

We enjoyed our tour of Interlaken with our guide Nina. We went to the Woodpecker Woodshop and enjoyed the demonstration and shop there. It was lovely and cute. Then we went to a local dairy farm to see the happy cows and sampled the local cheese. It was a wonderful experience and the kids enjoyed it. We then went to the Funky Chocolate Club. We had a chocolate tasting and really enjoyed our time there. The chocolate and education received were top notch. I would also recommend this experience.

Quality of Experience
Guides, Drivers and Staff
We had a little trouble contacting the local guide company to ensure meeting location, etc, but the guide herself, Nina, was fantastic.
Transport
We used our private bus and driver to access areas that were a longer walk due to missing the public transport option. Our group moved slowly due to having one person using a rollator and having a lot of people.
Bellinzona Private Walking Tour with Professional Guide
Bellinzona Private Walking Tour with Professional Guide
Lugano

Bellizona is a beautiful city with wonderful history. We did a walking tour of the city and saw some very beautiful, old buildings and learned about its history. Then we were able to go up to one of the Castles and explore it. There was a museum with a movie that was very interesting, even to the youngest in our group (6 years old). We did enjoy this experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Como and Bellagio tour with a cruise!
Como and Bellagio tour with a cruise!
Switzerland

We skipped this experience due to our preferences at the time. So, I cannot rate it.

Rhine Falls & Stein am Rhein medieval village!
Rhine Falls & Stein am Rhein medieval village!
Switzerland

We enjoyed seeing the waterfalls and the medieval village. We were at the village on a Sunday, so some of the shops were closed. The river was beautiful to see and the kids were able to wade in the water to have some fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 31, 2025
Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service,...
Read more

Hello Jill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your family trip through Switzerland was such a meaningful and memorable journey. It sounds like Ricardo truly went above and beyond—not only with his deep knowledge of the region but also in making personal connections with your family and adapting the itinerary to suit your needs along the way. We're also glad to hear that your driver provided such professional and caring service, ensuring everyone felt safe and comfortable throughout the journey.

It's great to know that the planning process with our local specialist helped create a well-suited itinerary, and that Ricardo’s on-the-ground adjustments made it even more special. We’re so pleased the hotels and their locations added to your enjoyment and allowed time to explore at your own pace.

Thank you again for choosing to travel with us, we hope to welcome you on another adventure in the future!
Warmest regards,
Clo
ps: thank you so much for sharing those amazing pictures with us!

Amazing trip to Switzerland!
Switzerland | Jun 30 - Jul 10, 2025

J
Jessel M.
Atlanta, GA | Reviewed on Jul 16, 2025
My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament... Read more

My wife and I had an unforgettable experience in Switzerland, thanks to the kimkim team. We worked closely with Valentine in organizing the trip. She was extremely knowledgeable, patient, and professional in her dealings with us. All our requests were met, and her recommendations were spot on. We started in Zurich and finished in Geneva...and visited Lucerne, Grindelwald, Zermatt, Montreux along the way. We were fortunate to be in Switzerland during the Women's Euro football tournament and the Montreux Jazz festival...Valentine worked the itinerary so we could experience both. She was a delight to team with. She and her colleague, Emilie, were also in touch during the trip to ensure all was going well and to deal with any questions we had, which we very much appreciated. Overall, the hotels, trains, excursions, tours, guides, recommendations, etc. were all fantastic. We had a great trip and very much appreciated the support we received. THANK YOU kimkim for a wonderful holiday!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 18, 2025

Hello Jessel,
Thank you so much for your kind review :)
It was a pleasure to plan your amazing trip to Switzerland! Happy that you spent a great time and could enjoy the amazing sports & musical events of our country!
See you next time, maybe in France?
Enjoy Summer,
Valentine

Exceeded our expectations!
Switzerland | Jul 7 - Jul 14, 2025

Jennifer
Jennifer S.
Russia | Reviewed on Jul 15, 2025
This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us. Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in. The service at every hotel we visited was spectacular! ParkHotel... Read more

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews
Parkhotel Schoenegg
Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character
Swiss tradition.... family tradition hotel
Location
Quaint town with fabulous nightlife and lots to do.
Staff
Friendly and helpful, ready to help whenever needed.
Cleanliness & Comfort
Everything was clean and neat.
Hotel Phoenix Zermatt
Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character
Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.
Location
Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.
Staff
Absolutely the star attraction! Their team is fabulous.
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character
Location
Easy walk to train station. Location made walking around town convenient for shopping and dining.
Staff
Cleanliness & Comfort
Alstadt hotel Krone Luzern
Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character
Center of town with fountain and fun views of nightlife.
Location
Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)
Staff
Nice and helpful.
Cleanliness & Comfort
Very clean
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience
We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.
Guides, Drivers and Staff
It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!
Transport
Easy as long as you reserve your cable car seats in advance and show up on time!
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience
I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.
Food
Better than expected!
Guides, Drivers and Staff
George was great!
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hi Jennifer,
Thank you so much for your kind review :)
It was a pleasure your customize and plan your trip from A to Z. Glad you liked the activities, hotels, stunning views & peaceful atmosphere of our beautiful country!
Enjoy Summer, and see you soon maybe in France of Germany?
Best,
Valentine