Mathilde Dubuisson

Mathilde coordinated a an excellent trip. We wanted to take my mother in law to Europe who has never been before and tried to incorporate as many countries as possible. Everything was executed flawlessly with the drivers, transportations, guides, and flights. All the hotels were centrally located which was great.

Hotel Reviews

Star Hotel Rosa Grand

Milan

Overall good hotel. Milan was our arrival and departure city so stayed at this hotel for arrival and departure. The hotel is centrally located to all the hot spots of Milan.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bristol

Geneva

Excellent hotel and staff, would give six stars if possible, also centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Napoleon

Paris

It is a 5 star hotel and centrally located. Restaurant and bar staff are very friendly. The front desk staff during the day are not very welcoming. The night staff is very friendly. They did not clean our room unless we told them, which was kind of odd because of other 5 star hotels due it automatically. It's a central hotel so I would consider staying here again but because of the daytime staff would consider another location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Montague On The Gardens

London

Exceptional hotel and the staff is wonderful. Also centrally located.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Glam

Rome

Rooms are fine and clean, centrally located as close to Vatican which was our goal. Typical Rome City Hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

At leisure: Traditional English Tea Time!

London

Did it at the montogue hotel, was wonderful.

Welcome to Milan !

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

24/7 assistance in case of emergency

Switzerland

Welcome to Genève !

Geneva

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Paris

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Skip-the-Line Eiffel Tower Summit Tickets

Paris

Geneva Chocolate & Patisserie Tour

Geneva

Excellent guide and tour

Quality of Experience

Guides, Drivers and Staff

Transport

Seine River Gourmet Dinner Cruise with Live Music

Paris

Versailles Palace & Gardens with private guide and round-trip transportation

Paris

Didnt get to see inside the palace due to electricity problems, but our tour guide was very friendly and we spent more time in the gardens which honestly was more worth it than going inside probably.

Westminster City Tour with Changing of the Guard | Semi-Private

London

Perfectly executed timing by our tour guide

Semi-Private Vatican Tour at Night | The Museums at Their Best

Rome

This was an excellent tour, small group, and the tour guide was very knowledgeable and explained everything efficiently. We saw the museum and the basilica.

Quality of Experience

Guides, Drivers and Staff

Transport

Mathilde Dubuisson was AMAZING to work with. She put together everything perfectly and I could not have asked for a better advisor and trip! She was easy to get in touch with and answered every question I had. I cannot wait to work with her again. :)

Hotel Reviews

Adina Apartment Hotel Berlin Checkpoint Charlie

Berlin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adina Apartment Hotel Hamburg Michel

Hamburg

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Numa Zurich Craft

Zurich

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

24/7 assistance in case of emergency

Germany

Quality of Experience

Guides, Drivers and Staff

Transport

Overall Mathilde did a great job of planning our intinerary to france/ paris. Reflecting back, I think we would use mathilde and her team again but in a limited way. A few notes on why not a perfect score:
- I wish she asked further on our preference for smaller items such as "what is your preferred time for train travel", or "please note some unique details on your itinerary like it says "welcome to paris enjoy a free day in paris" but please note that we have put you on a night time train so there will not be a free day in paris. however, I also should have read the very small details in the area of the schedule that says "click here for more details". but we made the assumption of hiring a travel agent, and paying the higher price for the convience of them working through the details and communicating with us on small items like this. We now know for next time, or we just wouldnt use them for items like that.
- we did ask for the last day to be open and we will plan on our own as we booked 2 private appointments for dress shopping and a different private appoitment for a shopping and a specialized reservation, however mathilde and her team completed ignored this on two occasions and just scheduled over and did not ask us what time we would want them to book a train etc to accomodate our time. we also reminded them of these pre booked items and to check in with us but they never did. However, when they did double book us, they were accomodating to try to rebook which was nice.
- lastly, mathilde reccomended 2.5 days in the small village reims, in hind sight we wish we only did a day trip as it is really limited what to do in the smaller towns. Now that is kind of a shame on us as we should have trusted less and done our own research and insisted a revised schedule. As well, we currenlty live in a big city with much to do so that may have jaded our view of the town. But overall they were accomodating when we asked to change things.

Our 8-day trip to Switzerland was awesome. Through their local travel partner, the kimkim team pulled together a great itinerary that hit many of the must-see spots in the country (and in Switzerland, it's hard to go wrong because every site / sight is postcard worthy). Their very detailed itinerary worked perfectly, and allowed us to be in charge of our destiny every day...we really liked that. In addition to specific planned activities, kimkim provided suggestions for a range of other activities and restaurants in each destination...really helpful.

With one exception, the hotels they selected were terrific, especially the more authentic ones in Grindelwald (Romantik Hotel Schweizerhof) and Zeramatt (Hotel Alpenhof). That said, our first hotel in Zurich was terrible...far from the 5-star we requested (we'll take some of the hit on this hotel because prior to travel we didn't dive into guest reviews...if we had we would have said something).

The highlight of the tour was a 6-hour E-bike tour with a group called Flying Wheels in Interlaken. The bikes were top notch, the route we rode was stunningly beautiful, and our guide George (so much fun and so knowledgeable about Switzerland) was the very best. The other star of the show was our 8-day Swiss Rail Pass...we had unlimited use of the country's outstanding rail system that is the best we've ever experienced.

Even though our trip went off without a hitch, here's a small suggestion...it might be nice for the local tour operator to check in on their guests mid-trip. We had a 24-hour emergency contact number and never felt exposed but that human touch is always good.

Activity Review

Swiss Travel Pass

Switzerland

The Swiss Rail Pass is simply outstanding, Their app is one of the best we've used (super easy and informative) and the country's rail system is better yet.

Quality of Experience

Very nice trip. All guides were very good.

Sam in Munich with Oktoberfest. Mark who guided castle tour. Kevin who toured us through Rothenberg. Our favorite was Niklas who was a fill in in Nuremberg and did a phenomenal job, and Anias who lead us on the culinary tour of Brussels. Henry did a great job in Heidelberg

Assume history and KimKim did a great job setting everything up.

Definitely will use their service again in future.

Hotel Reviews

Novotel Munich City Hotel

Munich

Great breakfast

Authenticity & Character

Typical German engineering

Location

Off beaten path but once you figure out the subway system easy to get around

Staff

Wait and bar staff top notch, friendly

Cleanliness & Comfort

Scandic Nürnberg Central

Nürnberg

Great location near old town. Easy walking. Nice breakfasts.

Authenticity & Character

Just what we expected of old german town

Location

Right across street from the old town

Staff

Helpful and friendly

Cleanliness & Comfort

NH Heidelberg

Heidelberg

Bit of walk from train station but just a short walk to old town and river tour location

Authenticity & Character

Location

Central location but easy walking town

Staff

Cleanliness & Comfort

9Hotel Sablon

Brussels

Good location to old town

Authenticity & Character

Authenticity was great

Location

Just down street from old town, Good location

Staff

very friendly

Cleanliness & Comfort

Great HVAC and heated bathroom floor

Activity Reviews

FC Bayern Museum & Arena Tour

Munich

Nice visit to the museum and tour of facilities wasawesome

Quality of Experience

Guides, Drivers and Staff

Transport

S and U lines were easy yo use

Nuremberg Private guided walking tour

Nuremberg

Easy walking tour. Loved the tour

Quality of Experience

Guides, Drivers and Staff

Niklas did a great job as a file in last minute change

Transport

Private Rothenburg Day Tour from Nuremberg

Nuremberg

Neat visit, very nice lunch pizza

Quality of Experience

Guides, Drivers and Staff

Tour guide Kevin did a fine job

Transport

Oktoberfest Tour – Experience The World-Famous Party

Munich

Nice Monday visit. Not nearly as crowded as weekend. Great beers and meal in the main tent. Radius tours is way to go

Guides, Drivers and Staff

Sam from Radius did a great job

Transport

Neuschwanstein Castle Full-day tour

Munich

Good views even though raining all day. Easy to get around.

Quality of Experience

Guides, Drivers and Staff

Bus driver and tour guide Mark from Radius did a great job

Transport

Heidelberg Private Guided Walking tour old town with Castle visit

Heidelberg

Nice easy walk through the old town.

Quality of Experience

Guides, Drivers and Staff

Henry was well versed and friendly

Transport

Walkable distance from the hotel

Heidelberg Sightseeing Cruise along the Neckar River

Heidelberg

Relaxing tour on covered boat.

Quality of Experience

Guides, Drivers and Staff

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Culinary Tours Brussels

Brussels

Easy walking tour of four stops. Lots of additional information provided by guide

Quality of Experience

Guides, Drivers and Staff

Anias did a great job, very personable

Transport

Easy walk

The entire trip was amazing and everyone I talk to I recommend Kimkim. Prague was great, the driver was excellent, the hotel right in the middle of it all. My brother and I walked around and enjoyed great beer and food, spent a day in Plsen at Paulaner, and saw lots of sights. The train to Salzburg next was great, and we loved the hotel there- and had an unplanned foray into a festival there that we actually attended both nights because it was so much fun (Ruperti Kirtag) and again, lots of amazing local festbiers! Then off to Munich for the grand finale at Oktoberfest. As it turned out there were friends in town who got us into a tent on the first day, but back to the trip plan, Allie and Fat Tire Tours were amazing and we celebrated in the famous Lowenbrau tent with again- amazing food and beer. I highly recommend getting Kimkim to put together an Oktoberfest tour for you!

Hotel Reviews

Perla Hotel

110 00

Authenticity & Character

lol

Location

Staff

Cleanliness & Comfort

Leonardo Boutique Hotel Salzburg Gablerbräu

Authenticity & Character

Location

In the middle of a great section, within a short walk to the fun!

Staff

Cleanliness & Comfort

NH Collection München Bavaria

Munich

Authenticity & Character

Location

Not too far from the Weisn but also close to the train station and public transport so easy to get around.

Staff

Cleanliness & Comfort

Activity Reviews

Welcome to Prague

Prague

Quality of Experience

Guides, Drivers and Staff

Transport

Self guided day trip to Pilsen with Pilsen Urquell Brewery & Brewery Museum tour

Prague

Quality of Experience

Guides, Drivers and Staff

Transport

Oktoberfest Tour – Experience The World-Famous Party

Munich

The tour made it so much more interesting. I highly recommend Allie and Fat Tire Tours!

Quality of Experience

Guides, Drivers and Staff

Transport

My wife and I just returned from our 10 day trip to Germany. The trip was planned to perfection and there were zero issues. Mathilde selections of hotels, train travel and tours fit nicely into exactly what we were looking for. We began in Mainz, then off to Munich, then Nuremberg (with a day trip to Rothenburg), and we ended with Berlin. We will definitely use Mathilde/KimKim again for our international travel needs. Thank you Mathilde and the rest of the Kim Kim that also helped us along the way

Mathilde was amazing. She helped us plan everything on the trip and made recommendations when needed. We highly recommend Kim Kim and especially Mathilde!!