Germany Travel Agents

The first few days we felt were a little rushed with city/hotel changes and early morning trains. This led us to cancel one of our scheduled tours due to fatigue and pouring rain in Zurich. After we arrived in Munich on day 5 the pace slowed to be more manageable. Still our bus trip to Linderhof and Neuschwanstein felt very rushed. I would have liked to have spent more time at both locations. Pedro our guide for that trip was very good but to keep the tour on time we left 3 people at Linderhof. I was concerned about making it back to the bus in time at Neuschwanstein, so I missed visiting the castle and waited in town while my husband went. It was probably a good decision as we left another passenger there.

Our 2 private tours in Munich were excellent. Kevin took us on a walking "Beer and Bites" tour which we both enjoyed. Max took us to Berchtesgaden and Eagles Nest. Both tours were well paced, and we enjoyed discussing history with both guides. We had some confusion with our guide in Nuremburg. He did not have our name and was looking for another customer and our paperwork said we would be meeting "Kevin" at our hotel. After some discussion between us and the hotel staff we realized that Bastien had booked both the hotel and the tour for us and we were his client for the day. Charlie was also an excellent guide and included some YouTube videos in his car to help give context to some of the WWII sites we visited.

Each of the hotels we stayed in were comfortable. Hotel Beausite in Interlocken was very picturesque and appeared quite old on the outside. The interior was clean, modern and very comfortable. Our room at Hotel Cocoon in Munich was huge and included 1 1/2 baths, sauna and large seating area in the room. The hotel in Nuremburg was next to the market area and an easy walk to the historic area.

I was a little concerned about having a rental car, but my husband did the driving. We had no problems finding parking and navigating from one city to the next. We did have difficulty finding the car rental return location in Frankfurt. The address was shown at the train station but was behind construction barriers. We had to circle a few blocks before final spotting a sign on the fourth floor of a parking garage near the station.

Overall, our trip was fabulous! We have joked that we were touring Europe one mistake at a time. Fortunately, the mistakes were minor and easily corrected. We quickly learned to navigate the public transportation in each city and were even able to add a side trip to Dachau while we were in Munich.

Lucie did an incredible job planning our family trip to Germany & Austria. I provided her with information about the types of things we would like to see and do as well as our preferences and budget and she put together the perfect itinerary. It was nice to be able to meet with her virtually to discuss the trip and ask questions. Both countries were absolutely beautiful. We enjoyed the history and culture. We had an amazing and memorable trip!

Mathilde was amazing. She helped us plan everything on the trip and made recommendations when needed. We highly recommend Kim Kim and especially Mathilde!!

Valentine was very helpful in planning our trip and gave us several options as we were trying to decide what to do. Our hotel in Munich was outstanding and we got to experience a lot in three days!

We had a great family trip to Austria and Germany thanks to the efforts of Lucie and KimKim in helping us plan and organize everything. I've never used a travel service before but knew I didn't have the time to really plan out everything for our trip and Lucie was so helpful suggesting ideas and taking feedback on what our group would find interesting. She helped plan and arrange everything from hotels, all transportation (even from the airport/train station to the hotel), and tours/tour guides. I think one of our favorites was the tour of Dachau with our guide Tom who provided so much history and context for us in a conversational way, I think we got so much more out of it than we would have if we just went on our own and walked around.

Hotel Review

Hotel Am Konzerthaus Vienna - MGallery

Vienna

We loved this hotel! Easy walk to transportation and the old city areas, but the breakfast buffet was the big hit in our group! Great way to start the day!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vienna's Old Town Bike tour

Vienna

Great tour, it was sometimes hard to hear if you ended up in the back of the group and it poured, but overall a great way to see the city and get an overview at the beginning of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

The Sisi Ticket (3 imperial attractions on 1 ticket!)

Vienna

Schonbrunn Palance and the grounds were beautiful and we really enjoyed walking around, but I think our group was a little "palaced-out" and some skipped the apartments in Vienna. Overall glad we went to see it.

Quality of Experience

Guides, Drivers and Staff

Transport

Easy to get to on the train

Private Dachau Tour with transportation

Munich

Dachau was an interesting and poignant historical site and I really appreciated having a tour guide who was able to give us candid historical context around the times and events that took place there. I felt like we learned so much more and benefitted from being able to ask questions of an expert while exploring the site. Would definitely do something like this again.

Quality of Experience

Guides, Drivers and Staff

Our guide Tom was outstanding, he was very personable and his knowledge so vast. We were very happy to meet him and spend the day with him.

Transport

Neuschwanstein Castle Full-day tour

Munich

Quality of Experience

Guides, Drivers and Staff

Transport