Planning our trip was easy and seamless.
Germany
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Nov 22 - Dec 1, 2025
Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare.
Hotel Reviews
Pros: steps away from both the Old Town and the train station, excellent breakfast buffet, comfortable room. Cons: This is a rather basic hotel- there was no doorman or person to help bringing your bags up, rooms are only refreshed/cleaned on request, and the person at the desk looked at me as if she had never heard of the concept of refreshing the room on a daily basis.
A beautiful, charming and excellent hotel very well situated for tourist sites. Beautiful lobby, attentive staff, excellent breakfast.
Lovely, new hotel with interesting decor and lots of amenities. Well situated close to the historic part of town with very helpful staff.
Steps away from Duomo square and convenient to the city center, this is a huge, older hotel which has been nicely refurbished. It's so big that it felt slightly impersonal, although the staff was very helpful and attentive.
Hi Elisabeth!
Danke for your amazing review, it is a pleasure to read about your wonderful experience to Germany & Nothern Italy!
Thanks for pointing out our reactivity in case of issues, glad you enjoyed it and we could solve any problem almost instantly!
I'm glad you enjoyed the hotels & tours!
All the best,
Mathilde