Planning our trip was easy and seamless.
Germany | Nov 22 - Dec 1, 2025

Elisabeth
Elisabeth A.
Newark, NJ | Reviewed on Dec 04, 2025

Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare.

Hotel Reviews
Scandic Nürnberg Central
Nürnberg

Pros: steps away from both the Old Town and the train station, excellent breakfast buffet, comfortable room. Cons: This is a rather basic hotel- there was no doorman or person to help bringing your bags up, rooms are only refreshed/cleaned on request, and the person at the desk looked at me as if she had never heard of the concept of refreshing the room on a daily basis.

Authenticity & Character
Not at all charming- it is clean, quiet, and comfortable, but it could be any generic hotel anywhere.
Location
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München

A beautiful, charming and excellent hotel very well situated for tourist sites. Beautiful lobby, attentive staff, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only reason I gave this 4 stars instead of 5 was that the room was quite small. This is not unusual for European hotels and the room was otherwise very comfortable and well appointed.
Falkensteiner Hotel
Bolzano

Lovely, new hotel with interesting decor and lots of amenities. Well situated close to the historic part of town with very helpful staff.

Authenticity & Character
Location
Close to the train station, close to the historical section of town, very convenient. The only problem is that the hotel is situated in a large building which houses an upscale shopping center, and we walked right past it several times as there is no sign at the door to let you know it is in fact a hotel.
Staff
Cleanliness & Comfort
Star Hotel Rosa Grand
Milan

Steps away from Duomo square and convenient to the city center, this is a huge, older hotel which has been nicely refurbished. It's so big that it felt slightly impersonal, although the staff was very helpful and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Dec 05, 2025

Hi Elisabeth!
Danke for your amazing review, it is a pleasure to read about your wonderful experience to Germany & Nothern Italy!
Thanks for pointing out our reactivity in case of issues, glad you enjoyed it and we could solve any problem almost instantly!
I'm glad you enjoyed the hotels & tours!
All the best,
Mathilde