Careers

Kimkim is building the next generation travel company. We are a team of experienced travel entrepreneurs based in Menlo Park, California. In the past we built some of the world's most successful travel apps, with hundreds of millions of users. However, while we like today's online travel products, we felt that something is missing so we started working on a new idea.

  • Support Specialist
  • Travel Operations Coordinator
  • UI Designer / Visual Interaction Designer
  • Travel Sales Specialist
  • Software Engineer Intern

  • Support Specialist

    If you’re passionate about travel and customer service, have excellent communication skills, and are excited about ensuring that both travelers and local partners have a great experience while planning trips, this is the job for you!

    Kimkim’s support team ensures that everyone — both our travelers and the local partners who help them plan their trips — gets the assistance they need when using kimkim.

    Key tasks and responsibilities:

    • Frontline traveler support: Responding to support emails and phone calls from travelers, helping them with their trips, explaining how kimkim works, etc.
    • Local partner support: Working closely with local partners around the world to answer questions and help with day-to-day situations that arise while they’re organizing trips for travelers
    • Training: Helping local partners make the most of the tools on the platform and improve their marketing and traveler communication
    • Improve our support processes and materials: look for ways to improve our support academy, develop new training, and provide better support in more efficient ways
    We are looking for people who:
    • Are excited about providing great support and training for our partners
    • Have excellent communication skills—both written and verbal (phone calls)
    • Comfortable not knowing all the answers and good at asking questions
    • Are highly organized and able to prioritize and track multiple conversations at once
    • Pay close attention to detail to ensure every minor request is taken into consideration
    • Have a strong track record of delivering what they set out to do (and letting colleagues know when unexpected delays happen)
    • Are able to work independently, with support from a global team
    • Are eager to proactively take on new projects and more responsibility
    • Have traveled to multiple countries and have a good intuition for travel planning

    These positions are based in kimkim's offices in Amsterdam, Netherlands and Lima, Peru.

    Apply now

    Travel Operations Coordinator

    Kimkim is on the hunt for an experienced Travel Operations Coordinator to join the team in our Lima, Peru office.

    If you share our huge passion for travel and are excited by the opportunity to assist in creating unforgettable experiences for our travelers, then this might be the job for you.

    We are looking for a Travel Operations Coordinator who will assist in the key components of trip planning which includes making sure all services are confirmed including hotel accommodations and making sure our traveler’s trips go smoothly.  If you are organized, detail-oriented, and efficient at juggling multiple requests then we would like to hear from you.

    We are looking for people who:

    • Manage their time efficiently with strict deadlines 
    • Pay close attention to detail to ensure every minor request is taken into consideration
    • Are excited about providing great support to our travelers
    • Have excellent communication skills—both written and verbal 
    • Fluent in both English and Spanish as some bookings might require sending emails/or calling in Spanish. 
    • Are highly organized and able to prioritize and track multiple conversations at once
    • Are able to work independently, with support from a global team
    • Have traveled to multiple countries and have a good intuition for travel planning
     
    Responsibilities include:
    • Reviewing and analyzing traveler trip plans and paying particular attention to traveler’s special requests, activity confirmations, etc.
    • Coordinating the traveler’s trip details, and payments with providers to confirm services
    • Checking in during the traveler’s trips to make sure everything goes as planned
    • Correcting any errors that may occur during the traveler’s trip

    Apply now

    UI Designer / Visual Interaction Designer

    We are looking for a full-time User Interface Designer to join our team in Menlo Park.

    We are looking for someone who:

    • Has 1-3 years experience designing digital interfaces (as a UI, IaD or Visual Designer)
    • Has strong visualization and communication design skills
    • Can design and prototype digital concepts directions (for mobile and desktop)
    • Loves prototyping and working at a fast pace
    • Embraces user-centered design
    • Ideally has experience designing websites and mobile apps
    Experience with:
    • Illustrator, Photoshop, Sketch
    • Digital Prototyping Tools (Flinto, Invision, Proto.io, AE, Keynote etc)
    • Designing user flows and wireframes
    • Translating user flows and interactions into visual design

    We’d love to see your portfolio of work showcasing some of the things you worked on.


    Travel Sales Specialist

    Kimkim is on the hunt for an experienced travel expert to join the sales team as a Sales Specialist in our Lima, Peru office. If you share our huge passion for travel and are excited by the opportunity to create unique travel experiences then we’d love to hear from you.

    We are looking for a candidate who has previous experience in creating tailor-made travel plans and has the drive to succeed in sales. Kimkim is a team of experienced travel entrepreneurs on a mission to improve the way people plan travel, by connecting travelers with knowledgeable, passionate, unbiased travel experts who help cut through the noise and book dream trips using kimkim's platform and tools.

    We previously built leading travel apps including TripAdvisor and EveryTrail, and since 2015 we’ve been working on kimkim, our next big adventure. We love, love, love creative people with open minds and ideas that will contribute to both your own growth and our team.

    Key requirements will ideally include:

    • Previous sales experience in the travel industry
    • Advanced English is a must - spoken and written
    • Keen attention to detail to ensure that all trips sold are executed perfectly
    • Exceptional communication and organizational skills to offer the best customer service during the trip planning process
    • Enthusiastic phone manner to excite clients about potential or future trips
    • Love and understanding of travel: You appreciate that there are many different travel styles.
    • Good intuition for trip plans: Even though you don’t know every single location in the destination, you are able to understand what kind of trip someone is looking for.

    Apply now

    Software Engineer Intern

    We are looking for a self-motivated recent graduate or in school engineer. As an intern you will learn how the kimkim platform works from top to bottom and push code to production.

    We are looking for people who:

    • Are team players, thoughtful and have strong analytical skills
    • Have a strong desire to be part of an ambitious, passionate team that’s devoted to building a household global travel brand
    • Value high quality code and performance
    You have experience with:
    • Any of the following: Ruby, Rails, Javascript, Postgres, Heroku and AWS
    • Front-end & back-end
    • Successfully working in teams
    Projects you will help with:
    • Fine tuning the architecture and backend services
    • An itinerary builder to create and present trips to travelers
    • Connect to multiple online travel agent (OTA) APIs for inventory and real-time availability

    Apply now