Kimkim Trip Reviews for Germany

4.9
Based on 22 ratings
Read 22 verified reviews by travelers who booked their trip to Germany on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Planning our dream trip!
Germany | Jul 9 - Jul 18, 2024

Heather
Heather K.
Los Angeles, CA | Reviewed on Jul 25, 2024
Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with...
Read more

Mathilde was dedicated to making sure we crafted the very best itinerary for our family trip and worked many hours with us, enduring numerous changes to make that happen. Besides that, she was so fun to speak with over our Zooms and chats! Despite language differences we felt understood and like Mathilde really cared about the quality of our time and experience in Germany. Once we arrived she checked in and made sure we had everything we needed...
In Berlin we stayed at a boutique hotel with the best breakfast and cappuccinos! We were all in heaven, and our guide Ronan was exceptional as he took us around the area near our hotel to experience Cold War memorials, including the site of the church of reconciliation and remnants of the Berlin Wall. In fact, all our guides were amazing, including Carlotta in Bavaria as we experienced Dachau and the labor/death camp, while staying in Munich. Outside of finding our grandmother's childhood apartment in Frankfurt, we really loved touring Neuschwanstein castle in Bavaria with Mark, and touring the towns of Nuremberg and Bamberg, and the wonderful wine tour at the end in the Rhine Valley with Carl. It was a trip of a life-time and a precious discovery of our family roots! Thank you to Mathilde and everyone at KimKim. We will highly recommend your services to our friends and family!

Hotel Reviews
Hotel Victoria
Nürnberg

I felt like royalty while staying at the Hotel Victoria! Not only are the rooms pleasant with modern amenities and soothing wood paneling, but you also have the benefit of staying in a historic building with an amazing view of the old town tower right outside our room and a view of the old town platz. Breakfast was exceptional with high quality ingredients and presentation, along with exceptional coffee!

Authenticity & Character
It has a historical feel on the outside and inside with modern amenities
Location
Right by the entrance to the old town!
Staff
Pleasant and very accommodating
Cleanliness & Comfort
Felt good to walk around in and sleep on the beds, very clean and welcoming!
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

Amazing hotel near Alexander Platz; central location, welcoming, clean, stylish with amazing breakfast! Our only complaint was how hot, humid and stale the rooms were--no air movement and they ran out of fans for guestrooms, so it was unpleasant to stay in your room and hard to sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great except for how hot and humid the rooms were
NH Collection München Bavaria
Munich

Great hotel with stylish and comfortable rooms and pleasant staff!

Authenticity & Character
Location
Close to the train station
Staff
Cleanliness & Comfort
Adina Apartment Hotel Frankfurt Neue Oper
Frankfurt am Main

Lovely 2 bedroom apartment

Authenticity & Character
Location
It was a long walk from the train station and the area felt a little unsafe...would have preferred something different
Staff
Very accommodating staff
Cleanliness & Comfort
Activity Reviews
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

The best it could be! Great bus ride, gorgeous country and fun and informative guide who was easy to understand.

Quality of Experience
Guides, Drivers and Staff
Transport
East Berlin: City of Shadows (Private Guided/Small Group Tour)
East Berlin: City of Shadows (Private Guided/Small Group Tour)
Berlin

Ronan was a top-notch tour guide who made history come alive and was interesting to speak with and made everyone very comfortable.

Quality of Experience
Guides, Drivers and Staff
Transport
Munich Walking Tour of the Old Town
Munich Walking Tour of the Old Town
Munich

Very good tour that gave us a wonderful overview of Munich. Our only tiny complaint is that our guide was a bit difficult to hear amid all the noise of the city and crowds and size of our group. He really needed a headset with a microphone.

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

Very hard but necessary tour in the area. Despite the heaviness of the nature of this tour, Carlotta our guide made it fascinating and she was such a delight to spend the afternoon with!

Quality of Experience
Guides, Drivers and Staff
Transport
Carlotta even made sure we got off in the right spot after the tour ended...very conscientious.
Grape Escape to the Rhine Valley
Grape Escape to the Rhine Valley
Frankfurt

The uniqueness of this tour and the private atmosphere was incredible. Carl's knowledge and intimacy with the wine regions made this trip so special and we felt treated to experiences and encounters we would not have enjoyed if this had been more conventional or in a large group. 10/10!!

Quality of Experience
Guides, Drivers and Staff
Carl knows his stuff and the wine was incredible!
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 26, 2024

Guten Tag Heather,
Thank you so much for your kind words and the amazing review you wrote, we're so glad you had such a special trip with your mother and your sisters.
I'm so happy you enjoyed Neuschwanstein Castle, Rhine Valley wine tour and more! You could really see the highlights of Germany with a few off-the-beaten-path authentic experiences :)
I wish the four of you all the best!
Mathilde

Matilde was very helpful with planning our tr...
Germany | Jul 7 - Jul 18, 2024

S
stephen r.
Newark, NJ | Reviewed on Jul 20, 2024

Matilde was very helpful with planning our trip to Germany and Switzerland. She communicated often with me, and listened to alterations of the original planned trip. Once in Europe, I found that everything was well thought out and organized. I had zero glitches during our trip. I had no worries from a planning perspective. All accommodations were good, and planned activities were just right. I highly recommend KimKim and especially Matilde.

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 22, 2024

Bonjour Steve,
Dankeschön for your amazing review, I am happy to read that you had a great time during your father-and-son trip to Germany and Switzerland! Thanks for your trust, I hope you both arrived home safely with many memories in mind!
All the best,
Mathilde

Germany History and WWII Tour
Germany | Jun 29 - Jul 13, 2024

Susan
Susan R.
Denver, CO | Reviewed on Jul 16, 2024
We had a wonderful time, thanks to Margaux’s planning of our journey through Germany. This trip allowed us to learn so much of Germany’s history and culture. Our favorite tour guides were Peter, Steve, Rob, Aileen, Sarah, and Michael who brought us through Berlin, Nuremberg, and Munich. They were the guides who really stood out. Not only did they know so much of the history and explained everything so well, but they were so friendly and fun!
If there was anything I would change about our...
Read more

We had a wonderful time, thanks to Margaux’s planning of our journey through Germany. This trip allowed us to learn so much of Germany’s history and culture. Our favorite tour guides were Peter, Steve, Rob, Aileen, Sarah, and Michael who brought us through Berlin, Nuremberg, and Munich. They were the guides who really stood out. Not only did they know so much of the history and explained everything so well, but they were so friendly and fun!
If there was anything I would change about our trip, it would be to spend a couple of days somewhere on the French Riviera to rest and relax before coming home. Margaux was so supportive and flexible throughout our trip, of which we are so appreciative!

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Jul 17, 2024

Bonjour Susan,
Thank you very much for your warm feedback. It was a pleasure organizing this trip for you and your family. I'm glad you could enjoy the different aspects of German culture and meet our incredible and talented guides throughout Germany.
Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

This trip was better than we expected. Every...
Germany | Jun 8 - Jun 13, 2024

DWANE & KAREN
DWANE & KAREN S.
Ashburn, VA | Reviewed on Jun 27, 2024

This trip was better than we expected. Everything planned very very well. Timing, etc. We had an early morning train ticket to Berlin and were picked up via private transfer, the gentleman met us with a sign that said "Schlabach" and took us to drop our bags at our hotel and then took us to the meeting point for a food tour we wanted to do. We arrived on time and he was very professional. The rest of the trip went the same way - we so enjoyed it. Thank you so much!

Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jun 28, 2024

Bonjour Dwane and Karen,
Thank you so much for your review, I'm so happy to read that you had a great trip and enjoyed everything! It was a pleasure to work with you to organize everything!
I wish you all the best in your future travels!
Mathilde

Our Germany trip was fantastic! The hotels we...
Germany | Jun 12 - Jun 21, 2024

Maria
Maria S.
Jupiter, FL | Reviewed on Jun 26, 2024
Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have... Read more

Our Germany trip was fantastic! The hotels were charming, beautiful, located perfectly, and the breakfasts were outstanding. The hotel in Heidleburg was especially wonderful with flowers and a cute courtyard. Each hotel was located in a good area where one could walk everywhere. The Grape Valley tour was excellent as was every tour that was planned. Clemens had also arranged for us to visit an ancestral church of my husbands in Miseau. Every tour guide was phenomenal. We could not have asked for a better itinerary! It will be a trip that we will cherish the memories for a long time!

Hotel Reviews
Hotel Beau Sejour
Lucerne

This is the cutest hotel ever. The breakfast was excellent. The side courtyard was a lovely place to have dinner. Loved it! The location for what we wanted to see was also good. Bus service was right outside the hotel and convenient!

Authenticity & Character
The staff was most helpful by showing us which busses to catch to go to and from Mt. Pilatus.
Location
The par was across the street as well Lake Lucerne. The whole place was charming!
Staff
Sorry, don't remember. They all were wonderful.
Cleanliness & Comfort
Marias Platzl
Munich

We stayed at a different hotel. It was the ArtHotel in Munich which was wonderful!

Authenticity & Character
Location
It was close to the train station and within walking distance of everywhere that we wanted to go. Breakfast was fanstastic! The staff was most helpful too.
Staff
Every one at the front desk helped us find all the places that we wanted to go. They helped with other arrangements too.
Cleanliness & Comfort
Everything was good!
Hotel Zur Alten Brücke
Heidelberg

All I can say is that this is the cutest hotel ever! The staff were amazing and the breakfast was fantastic.

Authenticity & Character
Location
Everything! It was right at the main street! Loved it! Actually, I am recommending this hotel to everyone I know that will go to Heidleburg!
Staff
The owner/manger was so helpful when I lost my wallet in the bathroom. A guest turned it in that evening. The staff was so helpful!
Cleanliness & Comfort
Everything was wonderful
Bella - Rooftop Apartment
Kaiserslautern

This hotel was a bit quirky, but it was located perfectly. Everything was in walking distance and the square was charming. We loved it! Breakfast was great.

Authenticity & Character
Location
It is a bit difficult to find, but our taxi ride knew where it was and walked us to the hotel because there was construction around the plaza to enlarge the pedestrian area.
Staff
I sound like a broken record, but everyone was warm, friendly and most helpful!
Cleanliness & Comfort
Motel One Frankfürt Römer
Frankfurt

This hotel is very modern and dark. Everything is BLACK and cold. The rooms are small but comfortable and modern. It is located on a street where there is a lot of construction and close to the plaza where there are cute stores and nice restaurants. The square was busy since the soccer games were being played there while we were visiting. The breakfast was phonemenal! Staff was okay, not overly friendly. The location was the best which is why I think it was chosen. A short walk put you near all of the old buildings and the history of Frankfurt. The location really was the best. It is a big hotel!

Authenticity & Character
Location
Staff
Actually, nothing. Frankfurt is a large city and the hotel reflected that. It is large and close to the plaza and walking distance to many places. It is just located in a congested area and is BIG!
Cleanliness & Comfort
The room was not very big.
Activity Reviews
Golden Round Trip: Mount Pilatus Adventure
Golden Round Trip: Mount Pilatus Adventure
Lucerne

Every one should do this! It is an amazing experience. The boat ride on the lake was excellent!

Quality of Experience
Guides, Drivers and Staff
Transport
Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture
Tasting Bavaria: A Ramble through Munich’s Food and Beer Culture
Munich

This was fantastic! Everyone should do it!

Quality of Experience
Guides, Drivers and Staff
Transport
All of the drivers had comfortable cars and were excellent drivers and helpful.
Day Trip to Neuschwanstein Castle and Oberammergau
Day Trip to Neuschwanstein Castle and Oberammergau
Germany

This trip was excellent! Everyone should do it!

Quality of Experience
Guides, Drivers and Staff
Everyone was kind, helpful and knowledgeable! I don't intend to sound like a broken record, but this trip was fantastic!
Transport
Ghost Tour of Munich: Discover the medieval history
Ghost Tour of Munich: Discover the medieval history
Munich

We actually were so tired on our arrival we asked the guide to just take us to a good restaurant and enjoy the area!

Quality of Experience
Guides, Drivers and Staff
Everyone was so kind and helpful.
Transport
We loved everything about the trip. The only glitch we had was being able to navigate the trains. Being from the US, we do not have the wonderful train system that Germany has. Finding the platforms where the trains were was a bit difficult. There was a lot of walking. We missed one train because the representative told us the wrong track to go to. Hence, we missed the ICE train and ending up taking three different trains to get to Frankfurt. With one carry on and the steep steps it was difficult. However, there were so many nice people that helped us.
Grape Escape to the Rhine Valley
Grape Escape to the Rhine Valley
Germany

Everyone should do this tour. It was beyond fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
All was good except we had troubles navigating the trains which was our problem.
Privately Guided Heidelberg Tour
Privately Guided Heidelberg Tour
Germany
Quality of Experience
Guides, Drivers and Staff
Transport
Night Watchman Walk in Lucerne
Night Watchman Walk in Lucerne
Lucerne

We did not do this activity

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk
Exploring Frankfurt's Highlights and New Old Town on a Guided City Walk
Frankfurt

Our guide was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jun 27, 2024
Hi Maria, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that your trip to Germany was fantastic and that you enjoyed the charming hotels, outstanding breakfasts, and the perfectly located accommodations. It's great to know that the hotel in Heidelberg, with its beautiful flowers and cute courtyard, stood out as especially wonderful for you. We're delighted that the Grape Valley tour and every other planned tour exceeded your expectations. It... Read more

Hi Maria,

Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that your trip to Germany was fantastic and that you enjoyed the charming hotels, outstanding breakfasts, and the perfectly located accommodations. It's great to know that the hotel in Heidelberg, with its beautiful flowers and cute courtyard, stood out as especially wonderful for you.

We're delighted that the Grape Valley tour and every other planned tour exceeded your expectations. It was our pleasure to arrange a visit to your husband's ancestral church in Miseau. We strive to provide memorable experiences, and it's heartening to hear that every tour guide was phenomenal.

Your detailed feedback on each hotel and activity is invaluable. We're glad to hear you loved the quaint Hotel Beau Séjour in Lucerne, the ArtHotel in Munich with its fantastic breakfast, the delightful Hotel Zur Alten Brücke in Heidelberg, the quirky yet perfectly located Bella - Rooftop Apartment in Kaiserslautern, and the modern Motel One Frankfurt Römer.

We appreciate your understanding regarding the train navigation challenges. Traveling in a different country can sometimes be tricky, and we're pleased to hear that you found help along the way.

Thank you for recommending our services and for your kind words. We're honored to have been part of a trip that you will cherish for a long time. If you plan to travel again, we would love to assist you in creating another unforgettable journey.

Best regards,

Clemens

Highlights of our trip
Germany | Jun 10 - Jun 24, 2024

Joseph
Joseph S.
Flagami, FL | Reviewed on Jun 25, 2024

Our favorite guide was set up for us in Vienna. We had him for 2 days and he was an incredible wealth of knowledge re; the city and its history. Also since he’s. Art history major, the knowledge at Schönbrunne palace was extensive.

Valentine was also very accommodating with regards to rescheduling one of our tours very last minute. We needed to push a bike tour in Munich by one day and she was on top of it.

Overall another great experience using Kimkim and its network of guides.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 02, 2024

Hello Joseph,
Thank you very much for your review!
It was a pleasure to organize your excursions during your Europe trip.
Your feedbacks are important to us in order to improve our services.
We hope you got back home with a lot of souvenirs in mind.
Have a lovely Summer,
Valentine

Magical Christmas in Germany
Germany | Dec 2 - Dec 9, 2023

Megan
Megan A.
New Bern, NC | Reviewed on Dec 11, 2023
Our family had a fantastic time visiting the magical Christmas markets in Germany, and enjoying all that this beautiful country has to offer at this festive time of year! Read more

Our family had a fantastic time visiting the magical Christmas markets in Germany, and enjoying all that this beautiful country has to offer at this festive time of year!

Hotel Reviews
NH Collection Berlin Mitte Friedrichstrasse
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Flemings Hotel München City
Munich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel
Nuremberg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Berlin Introduction (Group Tour/Possible in Private/3hours)
Berlin Introduction (Group Tour/Possible in Private/3hours)
Berlin
Quality of Experience
Guides, Drivers and Staff
Day Trip to Berlin, Sachsenhausen Concentration Camp and Potsdam
Day Trip to Berlin, Sachsenhausen Concentration Camp and Potsdam
Berlin
Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein and Linderhof Premium Tour
Neuschwanstein and Linderhof Premium Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Salzburg and Salt Mines Private Tour
Salzburg and Salt Mines Private Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Munich Private Guided Walking Tour (Private/2Hours)
Munich Private Guided Walking Tour (Private/2Hours)
Munich
Nuremberg Private Guided Walking Tour (Private/2Hours)
Nuremberg Private Guided Walking Tour (Private/2Hours)
Nuremberg
Quality of Experience
Guides, Drivers and Staff
Private Guided Day Trip to Dresden from Berlin
Private Guided Day Trip to Dresden from Berlin
Berlin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kevin Perry

Kevin pulled together a perfect itinerary for...
Germany | Oct 15 - Oct 21, 2023

Shannon
Shannon H.
Canada | Reviewed on Oct 23, 2023
Kevin pulled together a perfect itinerary for our trip to Germany. He took time to get to know us and our travel preferences. We only had one week and he was able to put together a schedule that really appealed to us. The tours he arranged were with excellent guides who were passionate and knowledgeable. I want to give a special shout out to Ekkehard Werner who was our guide in Heidelburg. He spent more time with us than was scheduled, and gave some tips for the upcoming towns we were going... Read more

Kevin pulled together a perfect itinerary for our trip to Germany. He took time to get to know us and our travel preferences. We only had one week and he was able to put together a schedule that really appealed to us. The tours he arranged were with excellent guides who were passionate and knowledgeable. I want to give a special shout out to Ekkehard Werner who was our guide in Heidelburg. He spent more time with us than was scheduled, and gave some tips for the upcoming towns we were going to visit.

I am so glad I found this agency. I will not hesitate to reach out to them again when I am ready to plan my next European adventure!

Local specialist: Kevin Perry
Kevin
Kevin Perry
Local specialist in Villefranche sur Saône | Replied on Oct 23, 2023

Herzlichen Dank Shannon! Thank you very much Shannon for this great review. I am really happy that you had the best time in Germany. It was a real pleasure creating this trip with you.

See you soon in Europe!
Servus! Tschüss! Bye bye
Kevin

Germany - coordinated by Kevin Perry
Germany | Aug 10 - Aug 15, 2023

T
Tiger C.
Newton, MA | Reviewed on Aug 16, 2023
Kevin Perry-did an amazing job. All the recommendations were spot on. All the tours were perfect- the day trips in Heidelberg, Bamberg were wonderful. It was a perfect mix of free time and organized activity- we will definitely use KimKim again- Great job Kevin and Amandine Read more

Kevin Perry-did an amazing job. All the recommendations were spot on. All the tours were perfect- the day trips in Heidelberg, Bamberg were wonderful. It was a perfect mix of free time and organized activity- we will definitely use KimKim again- Great job Kevin and Amandine

Hotel Reviews
Scandic Frankfurt Museumsufer
Frankfurt

good spot- close to train station for day trips- rooms were clean and breakfast was perfect- even for gluten free persons.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Royal Hotel
Nuremberg

This hotel was fine, but it wasn't as nice as the Scandic in Frankfurt. The location was convenient, being close to the train station, but the ambiance wasn't as appealing. The rooms were okay, and the included breakfast was a plus.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Metropol
München

This hotel wasn't our favorite. The location wasn't the best, and the hotel itself seemed a bit worn down. The rooms were okay, but the surrounding area wasn't very appealing. However, the staff was friendly, and the stay was comfortable overall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Frankfurt Panorama Cruise (1h)
Frankfurt Panorama Cruise (1h)
Frankfurt

big boat- cruse was fine- nothing special

Quality of Experience
Guides, Drivers and Staff
Transport
Heidelberg Short boat trips (Private/1.5Hours)
Heidelberg Short boat trips (Private/1.5Hours)
Heidelberg

beautiful boat- very comfortable and 1st class

Quality of Experience
Guides, Drivers and Staff
Transport
Former Nazi Rally Ground Tour (Private/3Hours)
Former Nazi Rally Ground Tour (Private/3Hours)
Nuremberg

great history- very good knowledge of the guide Kevin

Quality of Experience
Guides, Drivers and Staff
Transport
van A/c did not work
Munich Bike Tour
Munich Bike Tour
Munich

fun and great way to see the city- Sarah was great guide- perfect mix of history and local / current lifestyle

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kevin Perry
Kevin
Kevin Perry
Local specialist in Villefranche sur Saône | Replied on Aug 30, 2023

Guten Tag Tiger

Vielen Dank for your review!

It was a real plaesure to organize your family trip to Germany .
I am so happy you all had a great time visiting this amazing country.

All your remarks are very important and helpful for us, in order to improve our services.

See you soon!!!

Kevin

One of the best trips yet! Thanks to KimKim!
Germany | Jun 24 - Jul 9, 2023

Sachin
Sachin V.
Austin, TX | Reviewed on Jul 17, 2023
Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it... Read more

Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it was to do with our choices of guides, excursions and specific activities like driving around Nurburgring. Our family had an awesome time and we could not have done it without KimKim!

Hotel Reviews
Hotel Sonne Füssen
Fussen

This hotel was beautiful, but it didn't have air conditioning which was quite a problem during the summer heat. I was not aware of this when I booked it. Nonetheless, I managed by opening the window to cool down. I'd say it was an okay experience but they should definitely let customers know about the lack of AC beforehand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eiger Mountain and Soul Resort
Grindelwald

This hotel was also good but like the previous one, it lacked air conditioning. However, the cooler temperatures in Grindelwald during the night made the stay bearable. The hotel was fine overall, but again, knowing about the lack of air conditioning in advance would've been helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Munich Private Guided Walking Tour (Private/2Hours)
Munich Private Guided Walking Tour (Private/2Hours)
Munich

The guide, Barbara, was knowledgeable but very opinionated, which made the tour a little less enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Neuschwanstein Castle & more!
Private Tour of Neuschwanstein Castle & more!
Germany

This was my favorite activity. The tour guide, Jim, was absolutely fantastic - interactive, engaging, and down-to-earth. He was very knowledgeable, but never condescending, which made the tour very enjoyable. I'd highly recommend Jim and this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Food lovers experience: Gruyères day tour
Food lovers experience: Gruyères day tour
Germany

This was a nice tour, but I feel that renting a car and driving down ourselves would have been a better and more cost-effective option.

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Germany

I enjoyed the kayaking activity, but I probably would have just rented the kayaks ourselves instead of hiring a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 25, 2023

Bonjour Sachin,
Thank you very much for your detailed review!
Happy to read that you spent a great time with your family.
All your comments will help us to improve our services and create even higher-quality travel experiences. It is true that the cost of living in Switzerland is high, and this affects tourism too.
Regarding A/C, we will make sure to communicate about this aspect at the first call in the future. Not all the hotels are equipped with A/C in Europe, this is a real criteria to consider.
Have a nice summer season and see you soon in Europe,
Valentine

an amazing experience!
Germany | Dec 19 - Dec 23, 2022

Eric
Eric B.
Glenview, IL | Reviewed on Jun 29, 2023

What an amazing experience! Our guide, Thomas, met us in Munich and was absolutely wonderful! His love for his city, history and connection to our own home town gave the tour a unique and personal touch. It was a memorable time! I only wish I planned a longer stay!

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jul 21, 2023

Hi Eric, thank you for your kind words, and I look forward to organize you another amazing trip in the future.

Family trip to Berlin, Amsterdam, and Bruges.
Germany | Jun 2 - Jun 12, 2023

Stephen
Stephen M.
Kennesaw, GA | Reviewed on Jun 20, 2023
Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for... Read more

Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for where to eat to get the real local experience.
Having our tickets and passes before we arrived made for a stress-free vacation full of memories that will last our lifetime. Thank you to the entire team for making this trip an absolutely wonderful experience.

Hotel Reviews
LINDNER HOTEL AM KU'DAMM
Berlin

Breakfast was absolutely fantastic. The hotel staff was helpful and flexible during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Amsterdam
Amsterdam

Breakfast was amazing!! Staff was helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Berlin
Guided tour of Berlin
Berlin

Monika was a great guide. She gave us personal insight into the history and events that took place in Berlin.

Quality of Experience
Guides, Drivers and Staff
Entrance fee to Anne Frank museum
Amsterdam

Probably the best tour and museum on our trip. Having the passes ready for us made the experience that much better.

Quality of Experience
Guided tour of Amsterdam
Guided tour of Amsterdam
Amsterdam

Eva was great guide that took us away from the 'commercial areas' to understand more about Amsterdam and all of the history from when it was founded and evolved over the years. She used maps and visuals to really bring that history to life so we could fully understand the significance of the city. We highly recommend Eva for anyone interested in touring Amsterdam.

Quality of Experience
Guides, Drivers and Staff
Day trip to Bruges
Day trip to Bruges
Amsterdam

Blanca became part of our family during the course of the day trip. She literally spent the entire day with us getting to know us and us her. Her knowledge of the history of Bruges was amazing. Her recommendations for where to eat and even more so, where to snack, was spot on. We highly recommend using Blanca for tours in Bruges.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jun 21, 2023

Thank you for your kind review Stephen! Such a pleasure to hear you had an amazing time!
Our team will be happy to organize another trip for you anytime.
I wish you a lovely Summer,
Tomaz

Great team - very responsive to all my questi...
Germany | May 14 - May 19, 2023

K
Ken F.
Hawthorne, NJ | Reviewed on May 26, 2023
Great team - very responsive to all my questions and even called when there was a last minute change required. Would definitely work with them again on another trip! Read more

Great team - very responsive to all my questions and even called when there was a last minute change required. Would definitely work with them again on another trip!

Hotel Reviews
Crowne Plaza Berlin - Potsdamer Platz
Berlin

Great location - easy access to public transit and walking to all the museums. Rooms were clean, comfortable and well maintained.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mercure Munich City Centre
Munich

easy access to the old town and the train station. Rooms were clean, well maintained and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Berlin
Guided tour of Berlin
Berlin

Very well informed tour guide - learned so much while walking around town! Got great ideas of what to go see after the tour - really appreciate the time and effort put in!

Quality of Experience
Guides, Drivers and Staff
Transport
bring water - lots of walking!
Reichstag Rooftop tour
Reichstag Rooftop tour
Berlin

Didn't appreciate how easy it would be to see all of downtown from the rooftop - great idea. Audio tour while walking around was very informative and worth the time to listen.

Quality of Experience
Guides, Drivers and Staff
Transport
Neuschwanstein Castle
Neuschwanstein Castle
Germany

fun drive on the autobahn to get out to the castle. Castle views were breathtaking. Wish I had more time to see the other castles in the area, but this was a great stop!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 30, 2023

Hi Ken, thank you for your kind review, we appreciate it! We look forward to seeing you at your next adventure with KimKim. Kind regards, Tomaz

Germany and Austria
Germany | Apr 26 - May 7, 2023

Debbie
Debbie W.
Australia | Reviewed on May 15, 2023

Zala was invaluable in planning and executing our travel in Germany and Austria. Truly an amazing job.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 30, 2023

Hi Debbie, thank you for your 5-star review, we really appreciate it. See you soon travelling again with kimkim. Kind regards, Tomaz

Personalized Trip with Much Attention to Details
Germany | Apr 25 - May 2, 2023

Karla
Karla V.
Sunnyvale, CA | Reviewed on May 04, 2023
Our time in Germany was more than we could ever have imagined! The trip plan put together for us was absolutely perfect! We really enjoyed the 2 days we spent with our guide, Miha. Day 1 was a walking tour of Berlin and Day 2, he drove us to Potsdam to see the palaces and so much more. He is so knowledgeable and kind. It was an absolute treat! He recommended we visit the Pergamon Museum, so after our trip to Potsdam, he dropped us off at Museum Island. We not only saw the museum, but the... Read more

Our time in Germany was more than we could ever have imagined! The trip plan put together for us was absolutely perfect! We really enjoyed the 2 days we spent with our guide, Miha. Day 1 was a walking tour of Berlin and Day 2, he drove us to Potsdam to see the palaces and so much more. He is so knowledgeable and kind. It was an absolute treat! He recommended we visit the Pergamon Museum, so after our trip to Potsdam, he dropped us off at Museum Island. We not only saw the museum, but the Panorama and the Neues Museum, as well. We were glad that the trip to the Eagle's Nest was cancelled and we were able to visit Salzburg. It was a beautiful, sunny and warm day for us to tour the Mirabelle Gardens and the fortress. The bus tour to the Neuschwanstein Castle was really nice. We appreciated the break from trying to figure out public transportation, but we were able to go on our own hike in the mountains and then join up for the tour and departure at the designated times. We were glad we weren't corralled from place to place in a big group without the ability to think for ourselves. Our tour guide in Weimar, Marion, was delightful! She is so knowledgeable and animated, so she made history come to life! We loved our time with her! Both hotels were excellent and the breakfast buffets were so wonderful!

I initially tried to plan our trip with US travel agents, but they could not put together a plan that was anything close to the options and personalization that Tomaz and his team did. They were always easy to communicate with and quick to respond - before the trip and while we were in country. All in all, this was a perfect trip for us!

Activity Reviews
Guided tour of Berlin
Guided tour of Berlin
Berlin

Our guide, Miha, made this tour fascinating! He is exceptionally knowledgeable and so kind.

Quality of Experience
Guides, Drivers and Staff
Miha loves what he does and it is apparent in the quality of his interactions
Transport
Day trip to Potsdam
Day trip to Potsdam
Berlin

Our guide, Miha, made history come to life with his knowledge and personal connection.

Quality of Experience
Guides, Drivers and Staff
Miha is outstanding!
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on May 31, 2023

Hi Karla, thank you for your nice review and to hear that you enjoyed your trip so much! I look forward to seeing you travelling with KimKim again! Tomaz

Amazing Munich
Germany | Feb 17 - Feb 20, 2023

Ana
Ana C.
St. Marys, GA | Reviewed on Feb 21, 2023
We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and...
Read more

We started our trip with a flight cancellation due to an airport strike, but our Kim Kim team, Tomaz, Mojca and Zala made the necessary arrangements and delivered a wonderful experience!
Our 3 day trip started with a visit to the Dachau concentration camp. A very emotional but a must see one!
Then we headed to the city were the Palace, the churches, the Redidenz, the monuments, Marienplatz, the streets and the great vibe, made of our trip an unforgettable one for sure!
The BMW world and museum, the Olympic Park and its Tower, the walk through the English Garden made the second day a very relaxing one, ending with a must dinner at the Hofbrauhaus!
The third day we drove to the Neuschwanstein Castle and the view were breathtaking! From there, we went to Innsbruck, visiting gorgeous churches and the absolutely beautiful Austrian Alpine mountains. Innsbruck was the perfect end to our trip. Quaint and beautiful! ( and the visit to the Swarovski store)
The star of the trip: Mr Karl, our private guide! He went above and beyond! We felt like visiting with a family member. He was great with our 9 year old and a wonderful talker. He is so knowledgeable in history, not only of the city or the country, but of the whole world. His positive attitude and his smile makes the trip even better! We definitely need more Karls in the world!
Thank you Kim Kim for another awesome vacation!
See you in our next adventure!

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Feb 28, 2023

Hi Ana,

thank you for your nice words! See you soon travelling again with KimKim!

Photo Book
Germany | Dec 24 - Dec 31, 2022

K
Kavita P.
Houston, TX | Reviewed on Jan 18, 2023

Regarding the photo book the pictures duplicated themselves in the ski days, but I do not want them duplicated in the book, please.

Local specialist: Tomaz Martinek

Berlin, Munich and Neuschwanstein the last week of Dec 2022
Germany | Dec 26 - Jan 1, 2023

Liza
Liza L.
Shaw, DC | Reviewed on Jan 02, 2023
Zala and Tomaz planned an excellent, detailed itinerary with transportation, tours and lodging. Hotel Mio in Munich was the best. Located in the old city on a pedestrian shopping zone, rooms were quiet and one had a view of an old church clock tower. The rooms had espresso machines. Berlin's Hotel 38 rooms were very small and the bathrooms were tiny- similar to a train, but the breakfast was superior with plentiful offerings and fantastic staff. It would have been nice to have had... Read more

Zala and Tomaz planned an excellent, detailed itinerary with transportation, tours and lodging. Hotel Mio in Munich was the best. Located in the old city on a pedestrian shopping zone, rooms were quiet and one had a view of an old church clock tower. The rooms had espresso machines. Berlin's Hotel 38 rooms were very small and the bathrooms were tiny- similar to a train, but the breakfast was superior with plentiful offerings and fantastic staff. It would have been nice to have had lotion in the hotel rooms in both Munich and Berlin but they did have water bottles. The one night we were at Ruby Louise Hotel in Frankfurt was good- there was lotion in the rooms, but no water bottles. Breakfast didn't start until 7am which was a little tight since our airport ride was scheduled for 7:30am. The restaurant that was booked for us on New Year's Eve, Zu den 12 Aposteln, was perfect and tasty, like eating in a cozy wine cellar. We would not have found this on our own.
High-speed trains were efficient, stress-free and a great way to travel- much more comfortable and better than renting a car.
Mr. Harald Zawuski was an exceptional guide! He was very knowledgeable, engaging, compassionate and thorough as he walked us for 6 hours around Berlin. Time really flew by and we gained a rich appreciation for the history and culture and were lucky enough to even see famous people- Angela Merkel and Christoph Waltz!
In Munich, Mr Thomas was great and took us to places we would not have known to go to on our own, such as inside the Preysing Palais.
The Neuschwanstein bus tour was excellent- we saw Linderhof, Oberammergau and Neuschwanstein. Our guide Barbara and driver were attentive and informative with a reasonable number of about 30 people with bananas, apples, cookies, peanuts, and snack pretzels on the bus as well as a bathroom. They also offered us a local bottle of beer on the way back to Munich. We walked the strenuous trail from the start of the visitor center to Marienbrucke and further up to the overlook at Neuschwanstein. Not for the faint of heart, it was an invigorating work-out but with amazing panoramic views.
This was a nicely organized adventure and I was happy to have their planning expertise. This was a rewarding time-saver for a memorable holiday family trip with our college son and teenage daughter.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jan 04, 2023

Hi Liza, thank you for your kind review. We look forward to seeing you travel with us in the future.

Tomaz

This was our first trip to Germany .
Germany | Sep 26 - Oct 1, 2022

naveen
naveen R.
Seattle, WA | Reviewed on Oct 02, 2022
This was our first trip to Germany . We used Tomaz help to plan a trip in Bavaria . We had three days planned and each day the plan was really well scheduled .
First day we met Karl . We loved Karl . This man is full of patience , is so good with kids and gave us so much information . We did not want to leave his side so as not to miss any information . He is so kind and helpful. A very honest person who did not push any of his ideas and gave frank reviews of hotels and restaurants . We...
Read more

This was our first trip to Germany . We used Tomaz help to plan a trip in Bavaria . We had three days planned and each day the plan was really well scheduled .
First day we met Karl . We loved Karl . This man is full of patience , is so good with kids and gave us so much information . We did not want to leave his side so as not to miss any information . He is so kind and helpful. A very honest person who did not push any of his ideas and gave frank reviews of hotels and restaurants . We went to chiemsee lake the first days . On our way back he showed us a lot of Munich and even was kind enough to take us centre of city and show us the Marienplatz on our way to hotel . He got us umbrellas and asked us to keep them for the trip . Thanks to him we call a sweatshirt we bought “ monster t shirt “
Next day we went to rothenberg with Thomas . Another very kind and patient person . Very detail oriented . A very caring fatherly figure and he never gave us attitude for any detours esp when my wife started having headache he was kind enough to drive to a pharamcy . We talked a lot about history politics movies Oktoberfest food and he gave us some really good options of good Bavarian cuisine which was very affordable .
Karl took is to castles in Bavaria which was an awesome experience and he thendropped to Garmisch and again gave us a detailed plan on what all we could do. He could have just taken us to the castle and dropped us back and be done with it but he took his time and took us to these beautiful detours showing places you could not see if you did not have a private tour .

Thomas dropped us back to Munich airport and despite delay due to accident he kept his calm and was very reassuring all the way back .

We had a minor issue with the Train from Berlin to Munich as our seats were not reserved so we had to sit on the floor for 2 hours before we could find a spot .
Zala was very helpful all the way . Her emails are very well detailed with all the information and the trip went very smooth . The hotels booked very nice and very comfortable accommodations .
In all a very well planned trip . Looking forward for many more trips together

Hotel Reviews
Hotel Mercure Munich City Centre
Munich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Zugspitze
Garmisch-Partenkirchen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 12, 2022

Hi Naveen, thank you. I look forward to seeing you on another trip with us. Kind regards, Tomaz

Excellent Service from Kim Kim
Germany | Sep 8 - Sep 17, 2022

R
Robert B.
Manhattan, NY | Reviewed on Sep 24, 2022
We were very pleased with the service we received from Tomasz and others. You arranged for hotels and guides that fit our requests, and we had a wonderful trip. One minor matter was that on our rental car return to Sixt in Munich, we were given the address of the office for Sizt and it should have been their rental return in a nearby (but hard to get to) location. The local manager made the problem go away for us. Read more

We were very pleased with the service we received from Tomasz and others. You arranged for hotels and guides that fit our requests, and we had a wonderful trip. One minor matter was that on our rental car return to Sixt in Munich, we were given the address of the office for Sizt and it should have been their rental return in a nearby (but hard to get to) location. The local manager made the problem go away for us.

Hotel Review
Hotel Mercure Munich City Centre
Munich

Great location and outstanding breakfast. We received very helpful information from the front desk staff, especially Loretta. Small but cozy room.

Authenticity & Character
Location
Staff
Very helpful front desk staff.
Cleanliness & Comfort
Activity Reviews
Guided tour of Bremen
Bremen

Our guide was super and very knowledgeable. We had a fine tour. She was a native English speaker, which helps.

Quality of Experience
Guides, Drivers and Staff
Transport
Old town tour
Old town tour
Heidelberg

Our guide, a young man who was a student was knowledgeable and friendly. He gave us a great "inside information" restaurant recommendation and set us up for a wonderful visit to Heidelberg.

Quality of Experience
Guides, Drivers and Staff
Transport
We had fun with our youngish guide
Tour to Wissembourg, Alsace, France
Heidelberg

We had a wonderful and memorable day in Alsace. The guide tailored the tour to our interests and adapted well when we encountered a charity run that caused plans to be changed.

Quality of Experience
Guides, Drivers and Staff
Guide with excellent communication skills.
Private Nuremberg nazi party rally grounds and old town tour
Nuremberg

Natsha is a marvel. She is knowledgeable, charming and fun to be with. She cared for us well along the way and was great at both providing information and answering questions. It felt like having a good friend guide you around their city.

Quality of Experience
Guides, Drivers and Staff
Transport
Natasha
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 12, 2022

Hi Robert, thank you. I look forward to seeing you on another trip with us. Kind regards, Tomaz