Kimkim Trip Reviews for Germany

4.9
Based on 78 ratings
Read 78 verified reviews by travelers who booked their trip to Germany on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Mathilde and Amandine created an amazing trip...
Germany | Dec 19 - Dec 28, 2025

J
Jennifer M.
Miami, FL | Reviewed on Jan 03, 2026
Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details. Read more

Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details.

Hotel Reviews
Hotel 34B
Paris

The location was a bit far from everything we wanted to see, and the interior needs a serious redesign. It is blue, red, and white wallpaper and carpets throughout the hallways that look like a labyrinth.

Authenticity & Character
Interior decor
Location
Staff
Most everyone was very kind and helpful, especially the kitchen staff who helped me prepare a tray for my daughter when she was ill.
Cleanliness & Comfort
Elevators fit only 2 people.
ESPLANADE Saarbrücken
Saarbrücken

Very nice hotel, but in a not-great area of the city. Surrounded by graffiti, and our Uber would not drop us off directly at the hotel due to one-way streets. We needed to walk about 1 block.

Authenticity & Character
Not very family friendly. Very red and black with a visible shower from the bedroom.
Location
Bad area of town. People were loud outdoors all evening.
Staff
Front desk staff were very kind.
Cleanliness & Comfort
King's Hotel Center Superior
Munich

The front desk staff were very friendly and helpful. Complimentary breakfast had many delicious options.

Authenticity & Character
Location
Within walking distance of everything we did, such as the Pinakothek Museum and Christmas markets.
Staff
Richard at the front desk was especially kind and helpful.
Cleanliness & Comfort
Clean, but the room was very hot and we could not control the temperature. We were forced to cool it down by opening a window at night (in the winter).
NH Heidelberg
Heidelberg

Gorgeous hotel! The breakfast buffet had so many options, and the front desk staff were very friendly. Wish we could have had more than 1 night here.

Authenticity & Character
Location
Within walking distance of the shopping area and Heidelberg Castle. A bit of a hike, but we managed.
Staff
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We needed to contact Mobee International on a weekend when my daughter became ill so that we could arrange to cancel the day's activities. The 24/7 staff were very understanding and kind.

Quality of Experience
Guides, Drivers and Staff
Christmas Dinner Cruise
Christmas Dinner Cruise
Paris

Very well organized, delicious food, beautiful ambience, and attentive wait staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Paris
Welcome to Paris
Paris

Our driver was wonderful. He communicated with us about the schedule and was awaiting us when we arrived at the train station.

Quality of Experience
Guides, Drivers and Staff
Transport
Smooth, professional driving! We tend to get motion sickness, and he was a very gentle driver.
Welcome to Saarbrücken!
Welcome to Saarbrücken!
Saarbrucken

We did not enjoy this city at all. It had no charm and was full of graffiti. In hindsight, we wish we would have stayed 2 nights in Heidelberg.

Quality of Experience
Day Tour to Salzburg from Munich
Day Tour to Salzburg from Munich
Munich

It was way too short. We were only in Salzburg about 3 hours and spent 4 hours on a train.

Quality of Experience
Guides, Drivers and Staff
Transport
Leave earlier and stay later.
Munich’s Original Christmas Market Food Tour
Munich’s Original Christmas Market Food Tour
Munich

Bridget was fantastic! She made sure we experienced all of the highlights and also gave us some history to the area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jan 05, 2026

Hi Jennifer,
Amandine & I were so happy to craft this itinerary for you and your daughter, and be your local advisors! I'm glad you had a great trip and appreciate your feedback on the services you disliked, it helps a lot in improving our services!
Best,
Mathilde

Christmas Market Tour!
Germany | Dec 5 - Dec 15, 2025

Jill
Jill G.
Atlanta, GA | Reviewed on Dec 30, 2025
We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change. Read more

We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change.

Hotel Reviews
Cocoon Salzburg
Salzburg

This is a newer hotel that is very nice. We appreciated some of their sustainability efforts. The staff were efficient and kind. The bar/restaurant in the hotel was enjoyable; it had seasonal cocktails in the evenings and a delicious breakfast in the morning. The location of this hotel was nice because it was so close to the train station, but it was a little far of a walk to get to the markets and activities in the city center. It might have been nice to be a little closer to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Würzburger Hof 4*
Würzburg

This hotel was nice, and the staff were very kind. It was a good location close to the train station and within easy walking distance to the market. The breakfast was wonderful! The only problem we had was that the hotel was VERY warm inside, and the only option we had to adjust the temperature was to open a window. This made it a challenge to keep the room at a steady and comfortable temperature and there was a lot of activity and street noise at night, which kept us awake sometimes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and nice, but the heat was turned up way too high, and there was no way (that we could find) to turn it down. I believe the temperature outside during our stay was unexpectedly unseasonably warm, so this may have been a factor.
Hotel Opera
Munich

Very nice hotel in a quieter location, but close to the subway and fairly easy walking distance to the markets. The staff were kind and helpful. There is a nice little coffee shop and bakery less than a block away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We didn't really have an emergency, but we had to call for assistance once when we first arrived in Munich. Our flight arrived an hour early, so we waited for our ride, but even after our scheduled arrival time, we didn't see anyone or hear from anyone. So after waiting 90 minutes, I called for help, and she was able to get in touch with the driver and find out he was on his way, just running a bit behind. She was very helpful and got an answer quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Apple Strudel & Prezel cooking class incl. dinner & music
Apple Strudel & Prezel cooking class incl. dinner & music
Salzburg

We frequently participate in cooking classes when we travel, and this was one of the best we have ever participated in. The instructor was fun and clear, and the recipes were easy and delicious. We also appreciated how the class was set up and provided a group lunch at the end; this created opportunities to socialize with the other participants and make new friends! After class, I emailed the school, and they sent me copies of the recipes so I could easily remake them at home!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a walk from our hotel, and we had a little difficulty finding it.
At leisure : the Salzburg Christmas market
At leisure : the Salzburg Christmas market
Salzburg

This was one of our favorite Christmas Markets of the entire trip! An amazing violinist was playing when we first arrived, and the music could be heard throughout the market. It really added to the holiday atmosphere and felt so festive!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a far walk from our hotel.
Munich Food tour
Munich Food tour
Munich

We loved meeting our guide, Andrea. In addition to taking us to some great places and sharing delicious local food with us, she shared interesting information about the city and pointed out places we could return to on our own during our stay in Munich.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 31, 2025

Dear Jill,

Thank you so much for your nice comment! This means a lot to me!

I'm so happy you enjoyed your trip!

I take in consideration each of your comments to help us improving ourselves!

Once again thank you for your nice words, it was great to work with you and I would be happy to assist you for another trip in the futur!

Best,
Lucie

I thought I would try the travel platform of ...
Germany | Dec 3 - Dec 16, 2025

D
Diane C.
Newark, NJ | Reviewed on Dec 22, 2025
I thought I would try the travel platform of KimKim for a trip with three couples. We ended up with an amazing local travel agency called Avellera in Austria.
Clemens and Kamilla along with their experienced staff at Avellera Travel Agency in Austria were excellent. We had a few issues in the beginning due to KimKim NOT Clemens, but everything worked out. Every tour they suggested we loved
( and they didn't even know our travel style) All price points were spot on, all transfers from...
Read more

I thought I would try the travel platform of KimKim for a trip with three couples. We ended up with an amazing local travel agency called Avellera in Austria.
Clemens and Kamilla along with their experienced staff at Avellera Travel Agency in Austria were excellent. We had a few issues in the beginning due to KimKim NOT Clemens, but everything worked out. Every tour they suggested we loved
( and they didn't even know our travel style) All price points were spot on, all transfers from hotels and trains were on time and other suggestions made our trip seamless. We were able to contact them easily while on our trip for questions or concerns. Thank you Clemens and Kamilla.

My review of Kimkim is different. I found they charged much more than a 20% for commission and they are not always helpful when an issue occurs. Kimkim is just adverting tool on the internet. We were lucky to get a wonderful agent for our trip to Austria.
I will never use Kimkim again to book a trip.

Hotel Reviews
Platzl Hotel - Superior
München

comfortable and clean. Super English friendly. Centrally located near the Hoffbrau House.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Zugspitze
Garmisch-Partenkirchen

Beautiful hotel with wonderful breakfast included. Staff was excellent. Walkable to the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Auersperg
Salzburg

We were only there one night

Authenticity & Character
nice room with character
Location
walkable
Staff
Cleanliness & Comfort
Hotel Sans Souci Wien
Vienna

Beautiful hotel and centrally located. The breakfast included started our day and accommodations were perfect.

Authenticity & Character
Location
Easily walkable to many Platz.
Staff
everyone was helpful
Cleanliness & Comfort
Activity Review
Viennese Culinary Experience at its best: Schnitzel & Strudel Workshop
Viennese Culinary Experience at its best: Schnitzel & Strudel Workshop
Vienna

Loved Nabeil . He was funny and informative. The recipes are easy to read and make. He makes the evening so fun and interesting. It was a small hands on experience so you really got to understand the cooking techniques.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 02, 2026
Hi Diane, Thank you so much for taking the time to share such a detailed and thoughtful review. It was a real pleasure working with you and your group, and I am delighted to hear that the itinerary, hotels, tours, and transfers matched your expectations so well. Knowing that everything felt seamless, from planning to on the ground support, is exactly what we aim for. I will also pass your kind words on to Kamilla and our team, they will be very happy to hear this. Regarding your comments... Read more

Hi Diane,

Thank you so much for taking the time to share such a detailed and thoughtful review.

It was a real pleasure working with you and your group, and I am delighted to hear that the itinerary, hotels, tours, and transfers matched your expectations so well. Knowing that everything felt seamless, from planning to on the ground support, is exactly what we aim for. I will also pass your kind words on to Kamilla and our team, they will be very happy to hear this.

Regarding your comments about kimkim, we understand your perspective and have shared your feedback accordingly. As a platform, kimkim connects travelers with small, local agencies like ours that might otherwise be hard to find. We are grateful that this connection led to a trip you truly enjoyed, and we are glad we could be there for you throughout your journey.

Thank you again for trusting us with your travels. It would be a pleasure to plan another adventure for you in the future, ideally with even fewer platforms involved and just more great travel.

Best,

Clemens

Extraordinary experience from start to finish
Germany | Dec 12 - Dec 19, 2025

Laura
Laura H.
Denver, CO | Reviewed on Dec 20, 2025
What a wonderful experience! We traveled to Germany in December 2025 and started planning around March. Lucie, our advisor, was incredible from the start. She listened to what we wanted the trip to be like, suggested itineraries and adjustments to help us make the trip our own. She guided us through logistics including how much we wanted to spend, type of transport (trains, bus, etc), type of hotel, group vs private tours, etc. Lucie took care of all the logistics and made sure we had all... Read more

What a wonderful experience! We traveled to Germany in December 2025 and started planning around March. Lucie, our advisor, was incredible from the start. She listened to what we wanted the trip to be like, suggested itineraries and adjustments to help us make the trip our own. She guided us through logistics including how much we wanted to spend, type of transport (trains, bus, etc), type of hotel, group vs private tours, etc.

Lucie took care of all the logistics and made sure we had all information needed. It was truly a concierge experience where we showed up without worrying about any of the details and made the trip much more enjoyable.

The selections for hotel, guides, etc were perfect based on the information we provided. Every tour experience was educational and enjoyable and Lucie made sure to leave us free time in the evenings, which we requested. I have family members using KimKim for their upcoming trips based on our experience and we will definitely use KimKim again.

Hotel Reviews
Haus im Tal
München

This is a club pretending to be a hotel. Rooms are more to make a statement than be functional. Comfortable beds but minimal storage. Noisy. Great location for access to old town, but not restorative. No lobby, check in is in the bar.

Authenticity & Character
It had character, just not one we enjoyed
Location
Staff
Cleanliness & Comfort
Showers smelled, carpets were old
Scandic Nürnberg Central
Nürnberg

Amazing hotel. Truly 5 stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dorint Hotel Dresden
Dresden

A little out of date

Authenticity & Character
Location
Staff
Cleanliness & Comfort
25hours Hotel HafenCity
Hamburg

Amazing character!

Authenticity & Character
Location
Staff
Solid, nothing extraordinary
Cleanliness & Comfort
Garner Berlin - Mitte, an IHG Hotel
Berlin

A very simple hotel; one where the difference between American and European ratings was more prominent. The bathroom was basically in the bedroom.

Authenticity & Character
Location
Right near checkpoint charlie
Staff
Cleanliness & Comfort
Activity Reviews
Munich WWII Combo: Third Reich & Dachau Tour
Munich WWII Combo: Third Reich & Dachau Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Nuremberg Combo Tour WW2 + Old Town
Nuremberg Combo Tour WW2 + Old Town
Nuremberg
Quality of Experience
Guides, Drivers and Staff
Dresden Old Town Walking Tour
Dresden Old Town Walking Tour
Dresden
Quality of Experience
Guides, Drivers and Staff
Transport
Sachsenhausen Concentration Camp Tour With Licensed Guide
Sachsenhausen Concentration Camp Tour With Licensed Guide
Berlin
Quality of Experience
Guides, Drivers and Staff
Explore Berlin Highlights & History Tour
Explore Berlin Highlights & History Tour
Berlin
Quality of Experience
Guides, Drivers and Staff
UNESCO Warehouse District Tour
UNESCO Warehouse District Tour
Hamburg

Incredible tour with local knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 24, 2025

Dear Laura,

Thank you so much for your detailed review! This will help us a lot to improve our offer!

I'm so happy you enjoyed your trip!

It was a pleasure to work with you!
I wish you all the best and would be happy to create a new trip for you!

Best,
Lucie

Fun trip to Germany
Germany | Nov 27 - Dec 2, 2025

J
Jodie H.
Houston, TX | Reviewed on Dec 08, 2025
Our trip to Germany was great, and Lucie made it easy to plan. We started with several tours. The Apple Wine tour was interesting, but I was expecting to sample some Apple Wine tour. It was more of a historical wine tour than a wine tour with tasting, so I was disappointed about that. The tour overall was great, and I learned a lot of interesting things about Apple wine. That said, I enjoyed walking around in Frankfurt and seeing the Christmas Market. Our room at the Sofitel was nice but... Read more

Our trip to Germany was great, and Lucie made it easy to plan. We started with several tours. The Apple Wine tour was interesting, but I was expecting to sample some Apple Wine tour. It was more of a historical wine tour than a wine tour with tasting, so I was disappointed about that. The tour overall was great, and I learned a lot of interesting things about Apple wine. That said, I enjoyed walking around in Frankfurt and seeing the Christmas Market. Our room at the Sofitel was nice but very small. This was a hotel I picked, and I probably would not choose it again if you are traveling as a couple. Our Rhine Valley tour was nice. We went to some really nice wineries where they served generous pours. We also went to lunch, which was delicious. The couple we shared our tour with was a lot of fun, too. We then went to Heidelberg.
Unfortunately, the weather was bad, but we still enjoyed learning about the castle and the town's history. The hotel was nice. If you like an older-style hotel, this is the place to stay. The mattresses were very firm. We then went to Baden-Baden, which was my favorite place we visited because of the hotel, shopping, and restaurants. The hotel was absolutely beautiful. I highly recommend this hotel. Service was great, and the decor was perfect. It is right across the street from the Christmas Market, which was beautiful and looked like a scene out of a Hallmark movie. lol. The food was great, and so was the shopping. We went to the thermal spas. This was okay. I wish we had known to bring a robe, a towel, and flip-flops to the spa, which are typically provided. We did not know where to go or how to enter the spa, and the front desk was not helpful. It was okay and could have skipped going here. I would still highly recommend Baden Baden. We really enjoyed our trip and appreciate all the recommendations for restaurants and stops on the way to Wurzberg.

Hotel Reviews
Sofitel Frankfurt Opera
Frankfurt

The room was very, very small. The pictures on the website were deceptive. That said, the room was clean, and the linens were amazing. The bed was supersoft and comfortable. Great location and the service was great. If I stayed here again, I would stay in a larger room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very very small for 2 people
Europäischer Hof (Heidelberg)
Heidelberg

I would describe as nostalgic. I typically like modern. The room was clean but the beds were firm. Our shower head did not adjust but worked. The service was great. It was not my favorite place I stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Steigenberger Icon Europäischer Hof Baden Baden
Baden Baden

This hotel is beautiful. The space is beautifully decorated and is in an ideal location for the casino, Christmas market, and shopping. I would go back to Baden Baden to stay here. I am sad that we only stayed for one night. Also, the people were very kind, and the service was excellent.

Authenticity & Character
Location
Ideal location and view from our room.
Staff
Cleanliness & Comfort
Whoever decorated and designed this hotel did an amazing job.
Activity Reviews
Heidelberg Private Guided Walking tour old town with Castle visit (3 hours)
Heidelberg Private Guided Walking tour old town with Castle visit (3 hours)
Heidelberg

Love a good history lesson and a castle. Our tour guide was great and also gave us a lot of information about living in Heidelberg. I would recommend this tour because it gives you a chance to learn and experieince Heidelberg all in one tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Romantic Rhinevalley Castles & Wine tour
Romantic Rhinevalley Castles & Wine tour
Germany

We went on a tour with another couple that we met during the tour. It was fun. They pour generous samples of wine and can taste whatever you want. The wine was great and had something for everyone. Because the group was small, it was nice to customize the tour as we went along. The wineries were beautiful. We had a lot of fun and would recommend for wine lovers. Lunch was also delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Frankfurt's Apple Wine Private Tour
Frankfurt's Apple Wine Private Tour
Frankfurt

Great tour, but wish it had included a sample of Apple Wine. Love the history lesson and walking around the city. Meeting location was vague but we figured it out and confirmed with our tour guide at their office.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 09, 2025

Dear Jodie,

Thank you so much for you detailled review. This means a lot to me.

I take in consideration all your notes. It's very important for us to know your thoughts about the trip.

I'm sorry to read that the tour in Frankfurt was not what you were expecting.

It was a pleasure to design this trip with you! I'm glad you enjoyed your time in Germany!

I wish you all the best,
Lucie

Planning our trip was easy and seamless.
Germany | Nov 22 - Dec 1, 2025

Elisabeth
Elisabeth A.
Newark, NJ | Reviewed on Dec 04, 2025
Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare. Read more

Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare.

Hotel Reviews
Star Hotel Rosa Grand
Milan

Steps away from Duomo square and convenient to the city center, this is a huge, older hotel which has been nicely refurbished. It's so big that it felt slightly impersonal, although the staff was very helpful and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Falkensteiner Hotel
Bolzano

Lovely, new hotel with interesting decor and lots of amenities. Well situated close to the historic part of town with very helpful staff.

Authenticity & Character
Location
Close to the train station, close to the historical section of town, very convenient. The only problem is that the hotel is situated in a large building which houses an upscale shopping center, and we walked right past it several times as there is no sign at the door to let you know it is in fact a hotel.
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München

A beautiful, charming and excellent hotel very well situated for tourist sites. Beautiful lobby, attentive staff, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only reason I gave this 4 stars instead of 5 was that the room was quite small. This is not unusual for European hotels and the room was otherwise very comfortable and well appointed.
Scandic Nürnberg Central
Nürnberg

Pros: steps away from both the Old Town and the train station, excellent breakfast buffet, comfortable room. Cons: This is a rather basic hotel- there was no doorman or person to help bringing your bags up, rooms are only refreshed/cleaned on request, and the person at the desk looked at me as if she had never heard of the concept of refreshing the room on a daily basis.

Authenticity & Character
Not at all charming- it is clean, quiet, and comfortable, but it could be any generic hotel anywhere.
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Dec 05, 2025

Hi Elisabeth!
Danke for your amazing review, it is a pleasure to read about your wonderful experience to Germany & Nothern Italy!
Thanks for pointing out our reactivity in case of issues, glad you enjoyed it and we could solve any problem almost instantly!
I'm glad you enjoyed the hotels & tours!
All the best,
Mathilde

1 week. 2 teenage children. 3 modes of transport. ~ kimkim made our family trip to Germany as easy as 1-2-3!
Germany | Nov 24 - Nov 30, 2025

Ashley
Ashley J.
Ashburn, VA | Reviewed on Dec 01, 2025
Lucie, our local specialist, helped us plan an amazing weeklong family trip (2 parents + 2 teenage children) to Germany! She was very detail oriented, attentive and communicative throughout the planning process, and our trip went seamlessly thanks to her! We flew in, took a train midway through the trip, and on the last day traveled via rental car, and Lucie booked and scheduled everything so precisely. We were so grateful for all the work she did to organize things so we could just enjoy our... Read more

Lucie, our local specialist, helped us plan an amazing weeklong family trip (2 parents + 2 teenage children) to Germany! She was very detail oriented, attentive and communicative throughout the planning process, and our trip went seamlessly thanks to her! We flew in, took a train midway through the trip, and on the last day traveled via rental car, and Lucie booked and scheduled everything so precisely. We were so grateful for all the work she did to organize things so we could just enjoy our family time!

In Germany, we visited Berlin, Munich and Fussen. In Berlin, highlights were a private walking tour of historic sites with Paul, our guide; a tour of the Berlin Story Museum; and a tour of the Natural History Museum. In Munich, shopping at the Marienplatz Christmas Market; dinner at Hofbrahaus; and a tour of the BMW Museum. Lastly, in Fussen, a tour of Neuschwanstein Castle with stunning views of the Alps.

We would highly recommend visiting these sites in Germany and working with Lucie to anyone!

Hotel Reviews
Hotel Hirsch Füssen
Füssen

-The quadruple room is an absolute perfect fit for a family of four -The hotel is directly across from the walkable, quaint town square as well as a convenient supermarket -It was so sweet to find as a welcome gift a packet of gummy bear candies on every pillow in the room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bayerischer Hof
München

-At the center of all the action in Munich -Terrific breakfast buffet -Big, luxurious bathrooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Titanic Gendarmenmarkt Berlin
Berlin

-At the center of all the action in Berlin -Terrific bar -Very comfortable beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

-Paul, our guide, was kind, attentive, patient, and very knowledgeable -We loved that this was a walking tour; it felt more authentic and interactive as a result -Stops at historic sites (e.g., Brandenburg Gate, Checkpoint Charlie) as well as fun locales like the Rausch Chocolate Shop

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 02, 2025

Dear Ashley,

thank you so much for you lovely and such detailed review. This means a lot to me!

I'm so happy to read that you enjoyed your trip!

It was such a pleasure to work with you!

Such details help us to continuously improve ourselves.

Thank you once again,
I wish you all the best and would be happy to create new trips for you,

Lucie

Berlin, Freiburg, and Munich
Germany | Aug 21 - Aug 31, 2025

J
Jan B.
Seattle, WA | Reviewed on Nov 30, 2025
Lucie worked with us to make custom arrangements for our 11 day trip to Germany including Berlin, Freiburg, and Munich. She was responsive to our wishes and expectations arranging for train transport, transport from airport/train station to our hotel, booking hotels, arranging private and third party group tours of Berlin, Black Forest, Dachau, and Neuschwannstein. She had suggested with take the train to Potsdam, but we felt more comfortable arranging a tour on our own through Viator.
The...
Read more

Lucie worked with us to make custom arrangements for our 11 day trip to Germany including Berlin, Freiburg, and Munich. She was responsive to our wishes and expectations arranging for train transport, transport from airport/train station to our hotel, booking hotels, arranging private and third party group tours of Berlin, Black Forest, Dachau, and Neuschwannstein. She had suggested with take the train to Potsdam, but we felt more comfortable arranging a tour on our own through Viator.
The hotels were all well located; although NH Collection Berlin Mitte am Checkpoint Charlie seemed a bit run down. The Marriott Courtyard in Freiburg was quite nice, conveniently located to the train station, and just blocks away from Altstadt. Platzl Hotel in Munich was fabulous - the accommodation itself, friendly staff, and convenient location to Marienplatz and nearby restaurants. Our private tour in Berlin by Lee was great and personalized to our interests, as was the tour of the black forest out of Freiburg by Simone. The two arranged group tours were both well organized and informative. Our only concern with the overall arrangements was a very tight connection in Karlsruhe for our train from Freiburg to Munich. If we didn't have the assistance of both train personnel and individuals at the station with our luggage and logistics, we would have missed our connection. If you book with them, be sure to doublecheck connections/layovers.
All in all a great trip and great to work with Lucie.

Hotel Reviews
Platzl Hotel - Superior
München
Authenticity & Character
Location
Staff
Staff was particularly friendly and helpful. The doorman (can't remember his name), greeted us each time, and was generally helpful.
Cleanliness & Comfort
Courtyard by Marriott Freiburg
Freiburg im Breisgau
Authenticity & Character
Location
Cleanliness & Comfort
NH Collection Berlin Mitte Checkpoint Charlie
Berlin
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Berlin Introduction
Berlin Introduction
Berlin
Quality of Experience
Guides, Drivers and Staff
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Enchanting Schwarzwald: A Guided Tour of the Black Forest
Exploring the Enchanting Schwarzwald: A Guided Tour of the Black Forest
Germany

Simone was very attentive to our interests and we had a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 01, 2025

Dear Jan,

thank you so much for your detailed review. This helps us a lot to continuously improve ourselves.

I took notes of all your comments. Layovers are often really tight in Germany.

Your pictures are amazing!

I wish you all the best,

Lucie

Our Germany Trip was amazing!
Germany | Nov 18 - Nov 27, 2025

Shelley
Shelley H.
Denver, CO | Reviewed on Nov 28, 2025
Our trip included all of the things I wanted to do and see. Lucie planned things so well! We knew where we were staying and how to get there. The reservations for hotels, a chauffeur, trains, and tours were all lined up with no problems. We knew when we had to pay for things and what was already covered. We had a great visit to Germany! I have shared my experience and high praises with friends and family. I recommend this personalized service highly! I will definitely use KimKim again. Read more

Our trip included all of the things I wanted to do and see. Lucie planned things so well! We knew where we were staying and how to get there. The reservations for hotels, a chauffeur, trains, and tours were all lined up with no problems. We knew when we had to pay for things and what was already covered. We had a great visit to Germany! I have shared my experience and high praises with friends and family. I recommend this personalized service highly! I will definitely use KimKim again.

Hotel Reviews
Platzl Hotel - Superior
München
Authenticity & Character
I loved the Bavarian uniforms.
Location
Right next to a main square, and right around the corner from Hard Rock Cafe!
Staff
Very kind, helpful, friendly, and smiley staff!
Cleanliness & Comfort
Park Plaza Wallstreet Berlin Mitte
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

I don't know if calling the Dachau activity 'amazing' is quite the right term. The history of such a place was so disturbing, but I am glad we were able to go and experience history firsthand. We need to remember how insane humanity can be when following the crowd.

Quality of Experience
Guides, Drivers and Staff
Hein knew a lot! He was a little bit difficult to understand because he talked fast and with an accent that I am not used to, but there was so much to say. I think it would have been a better experience if we had more time to see and read all of the exhibits and not feel so rushed.
Transport
Just public transportation.
Welcome to Stuttgart!
Welcome to Stuttgart!
Stuttgart

I was so grateful to have time to spend with my brother in Stuttgart! I love that Lucie could make this happen for me. It has been years since I had seen him and his wife, so it was a treat.

Berlin Introduction
Berlin Introduction
Berlin

Forrest was amazing! He knew so much history, and being American like us, he could give us the perspective of how the US was impacted and part of the history of Berlin. He was flexible and could answer questions we had, making the experience very personalized.

Quality of Experience
Guides, Drivers and Staff
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich
Quality of Experience
I was expecting to see a lot more of the castle, but what we saw was interesting. I don't think KimKim could do better, but my expectations of the castle were higher.
Guides, Drivers and Staff
Transport
Freiburg Walking Tour!
Freiburg Walking Tour!
Freiburg

Very knowledgeable guide! Walter knew history and was passionate about Freiburg. We did a lot of walking and learned a lot.

Guides, Drivers and Staff
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 29, 2025

Dear Shelley,

Thank you so much for your great and such detailed review!

I'm really happy you enjoyed your trip and that you could spend time with your brother! Family is so important!

Thank you a lot for all details about hotels and activities. We appreciate a lot. This helps us to continuously improve ourselves.

I wish you all the best, and would be happy to design your next travel or your family/friends' travels.

Best,
Lucie

Great trip!
Germany | Oct 17 - Oct 30, 2025

Patty
Patty L.
Austin, TX | Reviewed on Nov 07, 2025
The trip started out a little bit rocky. We landed early and got through customs early so our transportation to the hotel was not there yet. Due to construction at the airport, it was unclear where to connect with him since he wasn't there when we arrived but once we found him we were whisked off in a beautiful Mercedes S class car to our hotel. Christoff, our driver pointed out some sights along the way. In Munich, we stayed in the Platz Hotel which was very nice and comfortable and... Read more

The trip started out a little bit rocky. We landed early and got through customs early so our transportation to the hotel was not there yet. Due to construction at the airport, it was unclear where to connect with him since he wasn't there when we arrived but once we found him we were whisked off in a beautiful Mercedes S class car to our hotel. Christoff, our driver pointed out some sights along the way. In Munich, we stayed in the Platz Hotel which was very nice and comfortable and offered amazing breakfasts and was well located near Marienplatz and Vktualienmarkt. There was a mix up with the private walking tour and so we just wandered around on our own but the team gave us a good list of things to see and do. The next day was a tour of Dachau with InMunich Tours. That was an excellent tour and our tour guide, Marcin, was so knowledgeable. It was a sobering experience but very important to see. The next day, we rented a car from Avis which went smoothly and drove to Garmisch. What a beautiful drive! The fall foliage was in full bloom! We stayed at the Hotel Zugspitze which was another very nice hotel with a spa, swimming pool, sauna, Michelin restaurant and lovely breakfast. It was well situated in town and had a view of Zugspitze. The cog train and cable car ride were very picturesque although a little scary for me since I have a fear of heights! The view from the top made it all worth it though! The next day we drove through the beautiful countryside to Neuschwanstein. I wish we had known ahead of time about the climb up the hill. It took longer to get up there than we had anticipated. We almost didn't make it to the tour but it was worth the run up the hill! We visited Linderhof Castle the next day and it was beautiful as well! Onward to Salzburg. The train ride was comfortable and uneventful. Our hotel Dorint was an easy walk from the train station and close to the old town of Salzburg. We walked through the old town and took the funicular up to the fortress where we had excellent views of the city. The following day we had a tour with Fritz from Edelweiss Tours to The Lake District and Hallstatt. He was excellent showing us all the sights along the way to Hallstatt and pointing out things we should do while we were there with our free time. The museum there is very interesting. The following day we toured also with Edelweiss but this time, our guide was Shiva. He took us to Durrbeerg Salt Mine, Berchtsgaden and King's Lake. A great tour to learn about salt mining! Then we headed to Salzburg which was a little confusing because we started on a train then transferred to a but for a couple of hours and then back to the train but finally made it to our next hotel The Archibald at the Charles Bridge.
Another well located and comfortable hotel. We had a Prague city tour with Miriam from Insight Cities where she pointed out all the highlights of the Old Town and New Town. She gave restaurant recommendations, told us of tourist traps to avoid and gave us a good explanation of how to tell time with the astronomical clock. The next day we went to the Clementium and Baroque Library. Really interesting but beware, there are A LOT of stairs! We went on a Prague food tour with Klara from Taste of Prague where she took us all around New and Old Town where we tasted local food and drinks as well as some from other parts of the world. Klara was very passionate about food and drinks! We had a driver take us back to Munich because the train tracks were under construction. It was a very pleasant drive with our driver Joseph. For our last leg, we stayed at Hotel Torbrau. Also well located and comfortable! We did a Munich walking tour with Elisabeth of Discover Munich.She did a great job showing us her favorite places and passageways through the Old Town. We had another beautiful S class Mercedes to take us to the airport the next day for our flight home!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 10, 2025

Dear Patty,

thank you a lot for this detailed and amazing review! I appreciate all the details you gave!

I was really happy to create this wonderful trip for you! To know you enjoyed as much as could your trip and that you loved it, is a great gift for me!

Your pictures are amazing! We can you had a really great time!

Thank you a lot and I wish all the best,
Lucie

Our trip to Germany & Switzerland
Germany | Oct 26 - Nov 1, 2025

Michelle
Michelle S.
Ashburn, VA | Reviewed on Nov 04, 2025
Mathilde Dubuisson was AMAZING to work with. She put together everything perfectly and I could not have asked for a better advisor and trip! She was easy to get in touch with and answered every question I had. I cannot wait to work with her again. :) Read more

Mathilde Dubuisson was AMAZING to work with. She put together everything perfectly and I could not have asked for a better advisor and trip! She was easy to get in touch with and answered every question I had. I cannot wait to work with her again. :)

Hotel Reviews
Numa Zurich Craft
Zurich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Hamburg Michel
Hamburg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adina Apartment Hotel Berlin Checkpoint Charlie
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Nov 07, 2025

Dear Michelle,
Thank you so much for this amazing review, the team and I are so happy you had such a wonderful time in Germany & Switzerland! It was a pleasure to design your perfect trip and I can't wait to plan your future adventures to Europe!
Best,
Mathilde

Best trip ever
Germany | Oct 19 - Oct 30, 2025

David
David H.
Dallas, TX | Reviewed on Oct 31, 2025
This was an incredible trip. Clemens, Andrew and everyone we worked with were outstanding. Each of our individual tour guides were first rate. Will definitely book again through KimKim and recommend to my friends and family Read more

This was an incredible trip. Clemens, Andrew and everyone we worked with were outstanding. Each of our individual tour guides were first rate. Will definitely book again through KimKim and recommend to my friends and family

Hotel Reviews
Aria Hotel Prague
Prague

Cool art. Art deco

Authenticity & Character
Location
Staff
More personabke
Cleanliness & Comfort
Hotel Sans Souci Wien
Vienna

Fabulous favorite hotel entire trip.

Authenticity & Character
Location
Staff
Very helpful.
Cleanliness & Comfort
Spa was incredible.
Hotel am Mirabellplatz Salzburg
Salzburg

Good location dark and dated

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leipziger Hof Innsbruck
Innsbruck

Great location

Authenticity & Character
Ski lodge
Location
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München

Under construction. Good service good location.

Authenticity & Character
Great location great serice
Location
Central location
Staff
Cleanliness & Comfort
Clean the caroet
Activity Reviews
Prague Food Adventure: A Half-Day Culinary Journey
Prague Food Adventure: A Half-Day Culinary Journey
Prague

Our favrite activity and tour. Leona was so informative and interesting.

Quality of Experience
Food
The food and beer hall. Leona was so good!
Guides, Drivers and Staff
Transport
Privately Guided  Tour Old Town Prague & Prague Castle
Privately Guided Tour Old Town Prague & Prague Castle
Prague
Quality of Experience
Guides, Drivers and Staff
En-Route Activity: Český Krumlov on the way!
En-Route Activity: Český Krumlov on the way!
Slovakia
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour: Melk, Dürnstein & Aggstein  🚗🏰🍇
Private Guided Tour: Melk, Dürnstein & Aggstein 🚗🏰🍇
Austria

Beautifull

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna

Love Josef!

Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Riding School Training
Spanish Riding School Training
Vienna

Not interesting.

Quality of Experience
Oh
Guides, Drivers and Staff
Transport
Didn't enjoy
🎵 Magical Vienna: Classical Concert Extravaganza 🎶
🎵 Magical Vienna: Classical Concert Extravaganza 🎶
Vienna

We didn't make it. Too tired and too hard to get to. Overschedulded

Quality of Experience
Skipped/missed it completely
Guides, Drivers and Staff
Skip the show
Transport
Had to walk too far away missed it
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna

Josef was a great historian and guide

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Hallstatt & Salzburg with private driver guide
Day Trip to Hallstatt & Salzburg with private driver guide
Austria

Antonio was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Salzburg City Tour: Discover the Magic ✨
Salzburg City Tour: Discover the Magic ✨
Salzburg

Helpful and informative

Quality of Experience
Guides, Drivers and Staff
Transport
 Private City Tour: Discover Innsbruck's Alpine Charm 🏰🏔️
Private City Tour: Discover Innsbruck's Alpine Charm 🏰🏔️
Innsbruck

On our own for one day then shirt tour next am.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Neuschwanstein Castle and Lindernhof
Day Trip to Neuschwanstein Castle and Lindernhof
Munich

Great day trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Great car. Great tour
Ghost Tour of Munich: Discover the medieval history
Ghost Tour of Munich: Discover the medieval history
Munich

Fun tour!

Quality of Experience
Guides, Drivers and Staff
Transport
We walked and she met us in the hotel.
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Nov 09, 2025
Dear David,
What a joy to read your words! I’m thrilled that you had such an incredible journey across Germany, Austria, and beyond. It was a true pleasure crafting your itinerary together with Andrew and our team. I’ll be sure to share your compliments with all the guides—Josef, Antonio, and Leona will be delighted to hear they made your experience so memorable.
Thank you for traveling with us through KimKim, and for recommending us to your friends and family. I look forward to helping you... Read more

Dear David,
What a joy to read your words! I’m thrilled that you had such an incredible journey across Germany, Austria, and beyond. It was a true pleasure crafting your itinerary together with Andrew and our team. I’ll be sure to share your compliments with all the guides—Josef, Antonio, and Leona will be delighted to hear they made your experience so memorable.

Thank you for traveling with us through KimKim, and for recommending us to your friends and family. I look forward to helping you plan your next European adventure—perhaps a Christmas market escape or a summer journey along the Danube!

Warm regards,
Clemens

Lucie gave us excellent service in planning a...
Germany

Vickie
Vickie D.
Ashburn, VA | Reviewed on Oct 31, 2025

Lucie gave us excellent service in planning a fourteen day trip to Germany. She diligently listened to our choices of destinations and accommodated all of our changes. She was not only quite friendly, competent and knowledgeable, but patient, working with a senior couple.

I would highly recommend her!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 03, 2025

Dear Vickie,

Thank you so much for your nice words! I appreciate a lot!

Looking forward to work again with you!

I wish you all the best,
Lucie

Professional Support and Service
Germany | Oct 12 - Oct 21, 2025

G
Gary H.
Lake Ridge, VA | Reviewed on Oct 25, 2025
We had a good trip to Berlin and London. Lucie Dupuis did an excellent and professional job of assisting in the planning for our trip. She provided useful and insightful input and recommendations as our trip plan evolved.
All scheduled tours in Berlin were excellent, in particular the tours by Insight Cities (Romin and Justin are certainly two of the best guides we have experienced over our 20+ years of traveling).
In London, our guide for the Westminster Tour, by LivTours and guide,...
Read more

We had a good trip to Berlin and London. Lucie Dupuis did an excellent and professional job of assisting in the planning for our trip. She provided useful and insightful input and recommendations as our trip plan evolved.
All scheduled tours in Berlin were excellent, in particular the tours by Insight Cities (Romin and Justin are certainly two of the best guides we have experienced over our 20+ years of traveling).
In London, our guide for the Westminster Tour, by LivTours and guide, Charlotte Everett (of Rebel Tours) was also excellent.
Also, of particular note, was the superior and high end transport and chauffeur service provided by Blacklane and Klass Chauffeur.
We look forward to working with KimKim on our future travel adventures.
Gary

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 27, 2025

Dear Gary,

thank you so much for your nice words! It was a pleasure to assist you for this amazing trip!

I'm really happy that you appreciated your trip as much as I appreciated working on it!
Your review is the best gift you can offer me! It always help us improving ourselves!

I hope to e-meeting you on an eventual next trip.

I wish you all the best,
Lucie

KimKim did a great job planning the trip. ...
Germany | Sep 28 - Oct 5, 2025

J
Jeff B.
Chicago, IL | Reviewed on Oct 12, 2025
KimKim did a great job planning the trip. The best things were included.The hotels were wonderful. The difficulty came with my inability to use the KimKim apt and stay connected.Meeting the rides was hard but did not cause problems with the flow of the trip. The planning was hard going thru my daughter Molly.
My wife and I enjoyed the trip.
Read more

KimKim did a great job planning the trip. The best things were included.The hotels were wonderful. The difficulty came with my inability to use the KimKim apt and stay connected.Meeting the rides was hard but did not cause problems with the flow of the trip. The planning was hard going thru my daughter Molly.
My wife and I enjoyed the trip.

Hotel Reviews
IntercityHotel Berlin Airport BER Terminal 1 & 2
Schönefeld

The hotel was what a traveler needs on an overnight before our flight home. Not fancy but adequate.

Authenticity & Character
Cleanliness & Comfort
Townhouse Leipzig
Leipzig

The location was almost connected to the Bach museum and was about 10 meters from the Thomaskirke. The hotel was very comfortable and the people in the hotel were very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Star G Hotel Premium Dresden Altmarkt
Dresden

Ideal location,very comfortable. There was some confusion about when we were supposed to arrive. Our reservations were cancelled.On leaving I got my 450 euros back.The hotel accomodations could not have been better.

Authenticity & Character
Staff
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We never had any need or use of 24/7 assistance

Quality of Experience
Guides, Drivers and Staff
Better communication with the rides
Transport
Cruising the Elbe River: A Scenic Boat Trip Experience
Cruising the Elbe River: A Scenic Boat Trip Experience
Dresden

This was very pleasant. It was the high point of our visit to Dresden for my wife.

Quality of Experience
Transport
We had problems meeting with our rides. This may have been caused by my inability to use the apt.
Historic Walking Tour of Dresden
Historic Walking Tour of Dresden
Dresden

The guide grew up in Dresden and was very informed and helpful.r

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Oct 20, 2025

Dear Jeff,

I'm happy you enjoyed your trip as well as the different hotels.

I was really happy to create this trip for you!

Best,
Lucie

We loved Berlin, Dresden, Wroclaw and Krakow!
Germany | Sep 11 - Sep 23, 2025

Betsy
Betsy V.
Chicago, IL | Reviewed on Oct 09, 2025
All of our hotels were wonderfully located. We could walk or hop onto public transportation to visit everything we wanted to see. Our bicycle tour in Berlin (Berlin on Bike) was wonderful! Although we were mostly on our own, every city tour was interesting and worthwhile: Berlin on Bike (thank you Pete), walking tour in Dresden (thank you Leo), walking tour in Breslau (so sorry to have forgotten our guide's name), and walking tour in Krakow (thank you Chris). Each guide offered insights about... Read more

All of our hotels were wonderfully located. We could walk or hop onto public transportation to visit everything we wanted to see. Our bicycle tour in Berlin (Berlin on Bike) was wonderful! Although we were mostly on our own, every city tour was interesting and worthwhile: Berlin on Bike (thank you Pete), walking tour in Dresden (thank you Leo), walking tour in Breslau (so sorry to have forgotten our guide's name), and walking tour in Krakow (thank you Chris). Each guide offered insights about the city and made sure we were comfortable.

We added Zakopane to our itinerary and enjoyed our time there. Once there, we were surprised to find everything very crowded, including pedestrian streets, hiking trails, and mini buses to various trailheads. We were there on a beautiful fall weekend and it seemed many thousands of local tourists were there as well.

We loved being in every city we toured, but if we had to pick a favorite, it's certainly Krakow!

Hotel Reviews
Hotel H12
Krakow
Location
Such a wonderful location! We could walk in a few minutes to the main square of Krakow. And the view from our room was spectacular , especially at sunset.
Staff
Cleanliness & Comfort
Private Charlet: Dmki Javorina
Zakopane

This is a charming hotel and our room was quite spacious and comfortable, with a large closet, nice bathroom, and desk area. We had specified a west or south facing balcony, hoping to sit it the sun in the late afternoon. We had a covered porch that was shaded and looked out on a parking lot, so although it was a nice space, next time we would be more specific about our intentions. The reception staff, especially Veronica, were helpful. We enjoyed our dinners in the hotel restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Herbal Hotel Wroclaw
Wroclaw

Our room was spacious and perfectly comfortable. The staff at reception spoke excellent English, which helped us, but the people were not especially helpful.

Location
It's a very short walk from the hotel to the lovely Old Town. And, it's very close to a tram that goes directly to the train station. Here's a note - trams and buses are free for everyone over 65, so just hop on!
Staff
Cleanliness & Comfort
Hotel Bilderberg Bellevue Dresden
Dresden

This is a full service hotel with a fabulous location. You can take a tram (#3 or #7) from the train station and be within 2 blocks of the hotel. Once you don't have luggage, it's very easy to take the 5 minute tram ride over the bridge to old town, or walk and take pictures along the way. Our room was comfortable with a table and chairs, and breakfast was just fine.

Location
Hotel Titanic Gendarmenmarkt Berlin
Berlin
Location
Walking distance to Unter den Linden, plus U-bahn and bus stops very nearby.
Staff
Plenty of staff at reception at all times. We needed help to find a store with US - to - Europe adapters, and the desk staff were very helpful.
Cleanliness & Comfort
Activity Reviews
 City Sights and History Guided Walking Tour
City Sights and History Guided Walking Tour
Germany

We had a private walking tour with Chris, a very experienced guide. He was so knowledgeable, and at the same time asked us a lot questions so that we spent our time together in the most useful way.

Quality of Experience
Guides, Drivers and Staff
Chris made sure to to understand what we were interested in learning and seeing.
Guided City Exploration Tour
Guided City Exploration Tour
Breslau

What a perfect introduction to Wroclaw! We loved seeing the sights while learning a bit about the history of the city. Our guide even helped us make a purchase in a convenience store, when the only local currency we had was large bills from an ATM.

Historic Walking Tour of Dresden
Historic Walking Tour of Dresden
Dresden

Our guide was low key and very knowledgeable about his city. The tour group was 12 or so English speakers, and we thought it was time well spent.

Quality of Experience
Guides, Drivers and Staff
Cruising the Elbe River: A Scenic Boat Trip Experience
Cruising the Elbe River: A Scenic Boat Trip Experience
Dresden

What a lovely and relaxing trip! We hustled to get to the boat shortly after checking into our hotel, and it all worked out!

Berlin By Bike
Berlin By Bike
Berlin

Bicycling was the perfect way to tour central Berlin. It would have been intimidating to do this on our own in a strange city, but our tour took us on easy-to-navigate streets and included the highlights we wanted to see. It rained at one point and our tour guide had ponchos for everyone!

Local specialist: Kamilla SR.
Kamilla
Kamilla SR.
Local specialist in Vienna | Replied on Oct 15, 2025
Dear Betsy, Thank you so much for taking the time to share such a thoughtful and detailed review — it truly means a lot to us. I’m delighted to hear that you loved exploring and that the hotels, tours, and guides helped make your journey so enjoyable and memorable. It's been a pleasure helping you put together this trip :) I appreciate your honest feedback about Zakopane as well. It’s true that the area can become very busy during peak weekends, and your insights will help us advise future... Read more

Dear Betsy,

Thank you so much for taking the time to share such a thoughtful and detailed review — it truly means a lot to us. I’m delighted to hear that you loved exploring and that the hotels, tours, and guides helped make your journey so enjoyable and memorable. It's been a pleasure helping you put together this trip :)

I appreciate your honest feedback about Zakopane as well. It’s true that the area can become very busy during peak weekends, and your insights will help us advise future travelers even better. I’m also glad that, despite the crowds, you were able to enjoy the charm of the Tatra Mountains and the warmth of local hospitality.

It’s wonderful to know Krakow was a highlight — it’s such a special city! Thank you again for choosing us to help plan your European adventure. I hope these memories inspire you to explore even more of Central Europe, and I would love to assist you with another journey in the future.

Alles Liebe
Kamilla

Very nice trip. All guides were very good....
Germany | Sep 28 - Oct 7, 2025

M
Mike M.
Ashburn, VA | Reviewed on Oct 08, 2025
Very nice trip. All guides were very good. Sam in Munich with Oktoberfest. Mark who guided castle tour. Kevin who toured us through Rothenberg. Our favorite was Niklas who was a fill in in Nuremberg and did a phenomenal job, and Anias who lead us on the culinary tour of Brussels. Henry did a great job in Heidelberg Assume history and KimKim did a great job setting everything up. Definitely will use their service again in future.
Read more

Very nice trip. All guides were very good.

Sam in Munich with Oktoberfest. Mark who guided castle tour. Kevin who toured us through Rothenberg. Our favorite was Niklas who was a fill in in Nuremberg and did a phenomenal job, and Anias who lead us on the culinary tour of Brussels. Henry did a great job in Heidelberg

Assume history and KimKim did a great job setting everything up.

Definitely will use their service again in future.

Hotel Reviews
9Hotel Sablon
Brussels

Good location to old town

Authenticity & Character
Authenticity was great
Location
Just down street from old town, Good location
Staff
very friendly
Cleanliness & Comfort
Great HVAC and heated bathroom floor
NH Heidelberg
Heidelberg

Bit of walk from train station but just a short walk to old town and river tour location

Authenticity & Character
Location
Central location but easy walking town
Staff
Cleanliness & Comfort
Scandic Nürnberg Central
Nürnberg

Great location near old town. Easy walking. Nice breakfasts.

Authenticity & Character
Just what we expected of old german town
Location
Right across street from the old town
Staff
Helpful and friendly
Cleanliness & Comfort
Novotel Munich City Hotel
Munich

Great breakfast

Authenticity & Character
Typical German engineering
Location
Off beaten path but once you figure out the subway system easy to get around
Staff
Wait and bar staff top notch, friendly
Cleanliness & Comfort
Activity Reviews
Culinary Tours Brussels
Culinary Tours Brussels
Brussels

Easy walking tour of four stops. Lots of additional information provided by guide

Quality of Experience
Guides, Drivers and Staff
Anias did a great job, very personable
Transport
Easy walk
Heidelberg Sightseeing Cruise along the Neckar River
Heidelberg Sightseeing Cruise along the Neckar River
Heidelberg

Relaxing tour on covered boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Heidelberg Private Guided Walking tour old town with Castle visit
Heidelberg Private Guided Walking tour old town with Castle visit
Heidelberg

Nice easy walk through the old town.

Quality of Experience
Guides, Drivers and Staff
Henry was well versed and friendly
Transport
Walkable distance from the hotel
Private Rothenburg Day Tour from Nuremberg
Private Rothenburg Day Tour from Nuremberg
Nuremberg

Neat visit, very nice lunch pizza

Quality of Experience
Guides, Drivers and Staff
Tour guide Kevin did a fine job
Transport
Nuremberg Private guided walking tour
Nuremberg Private guided walking tour
Nuremberg

Easy walking tour. Loved the tour

Quality of Experience
Guides, Drivers and Staff
Niklas did a great job as a file in last minute change
Transport
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich

Good views even though raining all day. Easy to get around.

Quality of Experience
Guides, Drivers and Staff
Bus driver and tour guide Mark from Radius did a great job
Transport
Oktoberfest Tour – Experience The World-Famous Party
Oktoberfest Tour – Experience The World-Famous Party
Munich

Nice Monday visit. Not nearly as crowded as weekend. Great beers and meal in the main tent. Radius tours is way to go

Guides, Drivers and Staff
Sam from Radius did a great job
Transport
FC Bayern Museum & Arena Tour
FC Bayern Museum & Arena Tour
Munich

Nice visit to the museum and tour of facilities wasawesome

Quality of Experience
Guides, Drivers and Staff
Transport
S and U lines were easy yo use
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 23, 2025

Hi Mike,
Thank you so much for your amazing review. I'm glad you had a great trip to Germany for the Oktoberfest!
I look forward to hearing from you about your future trips!
Best,
Mathilde

Germany - incredible👏
Germany | Sep 28 - Oct 4, 2025

Lori
Lori S.
San Ramon, CA | Reviewed on Oct 05, 2025

Our overall trip to Germany was absolutely amazing. We had a one day tour with Thomas to a castle and a palace absolutely incredible. The following day we went to Rothenberg with Antone. Also very good. The hotel was perfect location. Everything handled perfectly.

Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 24, 2025

Thank you for your lovely review. We’re very happy to hear that your trip to Germany was amazing and that everything—from the tours to the hotel—worked out perfectly. It was a pleasure arranging this journey for you, and we’d be glad to assist with your future travels in Europe.

Oktoberfest Bucket List!
Germany | Sep 21 - Sep 27, 2025

Michael "Mick"
Michael "Mick" M.
Ashburn, VA | Reviewed on Oct 04, 2025
The entire trip was amazing and everyone I talk to I recommend Kimkim. Prague was great, the driver was excellent, the hotel right in the middle of it all. My brother and I walked around and enjoyed great beer and food, spent a day in Plsen at Paulaner, and saw lots of sights. The train to Salzburg next was great, and we loved the hotel there- and had an unplanned foray into a festival there that we actually attended both nights because it was so much fun (Ruperti Kirtag) and again, lots of... Read more

The entire trip was amazing and everyone I talk to I recommend Kimkim. Prague was great, the driver was excellent, the hotel right in the middle of it all. My brother and I walked around and enjoyed great beer and food, spent a day in Plsen at Paulaner, and saw lots of sights. The train to Salzburg next was great, and we loved the hotel there- and had an unplanned foray into a festival there that we actually attended both nights because it was so much fun (Ruperti Kirtag) and again, lots of amazing local festbiers! Then off to Munich for the grand finale at Oktoberfest. As it turned out there were friends in town who got us into a tent on the first day, but back to the trip plan, Allie and Fat Tire Tours were amazing and we celebrated in the famous Lowenbrau tent with again- amazing food and beer. I highly recommend getting Kimkim to put together an Oktoberfest tour for you!

Hotel Reviews
NH Collection München Bavaria
Munich
Authenticity & Character
Location
Not too far from the Weisn but also close to the train station and public transport so easy to get around.
Staff
Cleanliness & Comfort
Leonardo Boutique Hotel Salzburg Gablerbräu
Authenticity & Character
Location
In the middle of a great section, within a short walk to the fun!
Staff
Cleanliness & Comfort
Perla Hotel
110 00
Authenticity & Character
lol
Location
Staff
Cleanliness & Comfort
Activity Reviews
Oktoberfest Tour – Experience The World-Famous Party
Oktoberfest Tour – Experience The World-Famous Party
Munich

The tour made it so much more interesting. I highly recommend Allie and Fat Tire Tours!

Quality of Experience
Guides, Drivers and Staff
Transport
Self guided day trip to Pilsen with Pilsen Urquell Brewery & Brewery Museum tour
Self guided day trip to Pilsen with Pilsen Urquell Brewery & Brewery Museum tour
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Prague
Welcome to Prague
Prague
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 06, 2025

Hi Mick,
Thank you so much for writing this amazing review about your Oktoberfest trip to Germany and Czech Republic! I'm so glad you had fun at beer's biggest festival and more!
Don't hesitate to reach out for future trips to Europe!
Best,
Mathilde

Germany ist Wunderschön
Germany | Sep 22 - Oct 1, 2025

E
Edward M.
Manhattan, NY | Reviewed on Oct 03, 2025
The Trip was excellent, we had a wonderful time it was well organized.
Here are few specific notes
Oktoberfest Tour, in our itinerary and vouchers the tour was scheduled for 10AM, at the time I reached out to the provider directly the tour started at 10:30 AM. The guides were excellent and we had a great time, there seemed to be confusion on the time the tour started. Hotel Restaurant Der Engel in Sasbachwalden: Hotel was great, there was some confusion they had us also reserved for... Read more

The Trip was excellent, we had a wonderful time it was well organized.
Here are few specific notes

Oktoberfest Tour, in our itinerary and vouchers the tour was scheduled for 10AM, at the time I reached out to the provider directly the tour started at 10:30 AM. The guides were excellent and we had a great time, there seemed to be confusion on the time the tour started.

Hotel Restaurant Der Engel in Sasbachwalden: Hotel was great, there was some confusion they had us also reserved for dinner in their restaurant both nights, we did not attend dinner there. We thought it worth noting it included breakfast and dinner.

General note some hotels required reservations in advance for parking, it when driving it should be noted which hotels require paid or reserved parking.

Aside for these few notes I would say the trip was really great, we enjoyed all the guided tours and felt we were very well taken care of. We will return to Germany and look forward to our next Kim Kim travel plan in our future travels.

Best,
Edward Maar

Hotel Reviews
nhow Berlin
Berlin

Great location, river view was lovely. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Mittermeier Hotel & Restaurant
Rothenburg o.d.T.
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Restaurant Der Engel
Sasbachwalden

Lovely little town nice rooms, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Schlosskrone
Füssen im Allgäu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Opera
Munich

Beautiful rooms, 10-15 minute walk to the old town. Breakfast was elegant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Royal Potsdam Tour
Private Royal Potsdam Tour
Berlin

Tour guide was great, this tour complimented the tour of Berlin previously rounding out the Prussian history and WW2.

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Craft Beer Off-the-Beaten-Path Tour
Berlin Craft Beer Off-the-Beaten-Path Tour
Berlin

This was a fun activity to see the emergence of the craft beer culture in Berlin from the solid foundation of German Beer and purity laws to what they can do now with their craft beer scene.

Quality of Experience
Guides, Drivers and Staff
Transport
Berlin Introduction
Berlin Introduction
Berlin

Guide was excellent, this was a great introduction to the city and its history. We got a real sense of the history of Berlin, the war, and elements of modern day Berlin.

Quality of Experience
Guides, Drivers and Staff
Transport
Former Nazi Rally Ground Tour
Former Nazi Rally Ground Tour
Germany

Sober look at the history of the rally grounds and the tour guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Oktoberfest private tour with Augustiner Keller tour
Oktoberfest private tour with Augustiner Keller tour
Munich

The guides were amazing and ensured we had a super fun time. There was some confusion on the time the tour started, but once we go going we had a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Oct 06, 2025

Guten tag Edward,
Thank you SO much for your kind review :)
We note carefully your feedbacks and comments - this is very helpful to improve our services.
Glad you enjoyed Oktoberfest!!
See you soon maybe in France or Switzerland?
Valentine

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.