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Lucie Dupuis

I'm Lucie a passionate traveler with an adventurer's soul.

During the university time, I was 6 months in France & 6 months abroad. I studied 3 semesters as well as worked 2 years in Germany. I worked in spain and in Greece. I had the chance to travel in Latin America through Mexico, Costa Rica, Chile & Peru during 6 months as well as to experience the van life in New Zealand & meet local people in Fidji Islands. What an amazing trip!

I speak French, English, German and Spanish.

I love creating trip's itenaries of quality which will stay in your mind.

What places and activities do you specialize in?

"I am specialized in Roadtrips and off-road trips in Europe, as well as train trips."

How did you get involved in travel?

"Travelling is for me so important to learn about life and open your mind. Travelling creates so good memories you will never forget. "

Please share a unique travel experience you will never forget.

"My first hike of my life! A hike of 180 km in 9 days in the mountains of Peru at an altitude of between 4000 and 5000 meters. Carrying all the needed food and material. "

Top itineraries and travel advice

Favorite experiences

Walking Tour of Dubrovnik

Embark on a tour of Dubrovnik's historical and enchanting walled city, complete with a 7th-century founding and a wealthy rise in the Middle Ages. Entering Old Town, you'll uncover centuries of the city's rich history as you learn information about local life, legends, and the importance...

Hiking around Lake Bohinj

Though not as well known as its counterpart in Bled, Lake Bohinj's blue-green glacial waters give Bled some friendly competition for best lake in Slovenia, with all of the scenery and none of the crowds. Expect postcard-perfect vistas everywhere you turn of snow-capped mountains, dense forests,...

Walking & Culinary Tour on Korčula

Experience the rural side of Korčula Island on a walking and culinary tour! Learn about island life (past and present) while listening to stories about the historic village of Zrnovo. A passionate local guide will lead you around the town and surrounding countryside, passing through the village,...

Evening Tapas Walk

Experience Girona's culinary scene with an evening tapas and wine walk through the historic city. Your expert guide will lead you through the charming alleys of the Barri Vell (Old Town) while you sample some of the neighborhood's most delicious bites. You'll explore Girona's history and culture...

Milan Walking Food Tour

Discover Milan’s culinary scene with a food tour through the city. You’ll mix the charming architecture and famed landmarks of Milan with bites of the best Italian cuisine in the city. Enjoy tasting local staples, including world-renowned Italian coffee, sweet cannoli, perfectly cured prosciutto,...

Recent trip reviews for Lucie

A good time spent experiencing Germany
Germany | Aug 26 - Sep 2, 2026

Debra
Debra S.
Newark, NJ | Reviewed on Sep 03, 2026
Overall, we had very good guides while in Germany. Our tour guides for Dachau and Neuschwanstein Castle were both excellent, as was Marta our food guide while in Berlin. While it was awesome getting to visit Allianz Arena, listening to an English audio tour while moving around with a tour group being led in German was less enjoyable. While the audio tour was informational, we were unable to interact with the overall tour group and tour guide, especially when she posed questions to the... Read more

Overall, we had very good guides while in Germany. Our tour guides for Dachau and Neuschwanstein Castle were both excellent, as was Marta our food guide while in Berlin.

While it was awesome getting to visit Allianz Arena, listening to an English audio tour while moving around with a tour group being led in German was less enjoyable. While the audio tour was informational, we were unable to interact with the overall tour group and tour guide, especially when she posed questions to the group.

Overall, as a family, we all really enjoyed our time in Munich, and in hindsight, wish we had stayed there an additional day.

All went well with the taxi service provided and the train tickets that were purchased. Getting a taxi (too few uber drivers available) from the Dresden train station was very difficult, and we ended up walking to out hotel, not a huge issue, more just a personal inconvenience as the handle on my luggage had broken. We had an issue with our Elba river cruise, resulting in us taking a much shorter cruise (1 hour) so I think we missed out on seeing and learning more about this city, making it the kids' least favorite city of our trip.

The pacing of our time in Berlin was much slower than the previous two cities, which I think the kids appreciated, as it gave them more down time to recover between activities. Our first walking tour was VERY long (scheduled for 3.5 hours). Kids made it for about 2.5 and luckily our tour guide shortened it at that point. Arriving on a Sunday, I wish we had known that the art market was only open during the weekend. We passed it in the distance on the walking tour but did not have a chance then to return and actually go through it.

We only went to the Berlin Story Museum while in Berlin (wish we had also done Checkpoint Charlie). The museum itself was very interesting and both kids seemed to really take in all of the information there without rushing through it.

All three hotels were located in easily accessible areas (walking in Munich, taking the various subways in Berlin) and provided good breakfast options. None had particularly effective AC systems, but that was more a complaint of my American teenage son. We lucked out with weather that was usually in the mid-60's by evening, so it was never so hot that we all felt the "need" for air conditioning.

Overall, both kids said their favorite days were the ones spent at Neuschwanstein Castle and in Potsdam exploring the town and the palace.

Hotel Review
Hotel Admiral 4*
Munich
Authenticity & Character
cute terrace area in the back and nice hotel overall though nothing that screams "authentic"
Location
easy to walk to the market and the Old City Center, as well as access mass trans
Staff
we were able to check in when we arrived (a few hours early) which set a great tone. Staff was helpful with breakfast and getting us a taxi
Cleanliness & Comfort
quiet location, easy breakfast, overall a lovely experience
Activity Reviews
FC Bayern Museum & Arena Tour
FC Bayern Museum & Arena Tour
Munich

Great for soccer fans.

Quality of Experience
Guides, Drivers and Staff
Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

Be aware this is a LONG full walking. While our guide was great in shortening it towards the end (3 hour walking tour was too much upon arrival for my two teenagers), it is a lot of walking and standing. It did help that it was a private tour and we were able to do this. It did, however, give us a better idea of the layout of the central part of the city and gave us context for many of the buildings and architecture that we would not have gotten on our own.

Quality of Experience
Guides, Drivers and Staff
Berlin Street Food Tour
Berlin Street Food Tour
Berlin

Sadly this experience was underwhelming. We were part of a VERY large group (14 people). Though we circled Victoria Market, we didn't visit any of the stalls, which was a disappointment. While I understand that one can only visit locations when they are open, we ended up having a large "snack" first, then dessert, then the after dinner drink, and then the sit down dinner, so everything was out of order. I appreciated the guides "want not, waste not" mentality. At each stop, he asked if everyone wanted their own serving (ex. a whole sandwich?) or if they wanted to share with a family member. This was great in that food was not unnecessarily wasted, but is also means that we paid for a tour for three people and never ate three people's worth of food (two sandwiches, two desserts, two drinks, one final meal).

Quality of Experience
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

While our tour group was a little big, our tour guide was excellent. Tour was well paced and very educational. Train / bus times worked out excellently so we actually arrived back to Munich a little early.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Sep 10, 2026
Dear Debra, thank you a lot for your detailed review ! I appreciate a lot as this is helping us to continously improve ourselves. I'm happy you're enjoyed your family trip and that the kids loved Munich. For the FC Bayern, as talked it was an exceptional situation to be in a german group. Though your kids could see from their own eyes how it is inside this famous stadium, I understand you couldn't enjoy as much as you wanted the tour and interact with the guide and other... Read more

Dear Debra,

thank you a lot for your detailed review ! I appreciate a lot as this is helping us to continously improve ourselves.

I'm happy you're enjoyed your family trip and that the kids loved Munich.

For the FC Bayern, as talked it was an exceptional situation to be in a german group. Though your kids could see from their own eyes how it is inside this famous stadium, I understand you couldn't enjoy as much as you wanted the tour and interact with the guide and other participants.

I'm surprised about the food tour in berlin, this is usually one of the favourite tour of travellers. Though I understand your feeling about paying full price for not eating so much.

Dachau is so requested that all group have more or less the same size, unless to have a private tour.

I'm so happy to read that the kids loved Neuschwanstein and Potsdam ! This is indeed two amazing highlights in germany!

It was a pleasure to design this trip for you and wish you all the best!

Lucie

Lucie was incredible! Grimm Faery Tale Trail Adventure
Germany | Oct 24 - Oct 29, 2025

J
Jen L.
Newark, NJ | Reviewed on Aug 16, 2026
Lucie was incredible! From start to finish she listened, planned, reworked and was just amazing! She included everything we wanted, selected lovely places for us to stay, made sure the trip went smoothly with a rental car, and gave helpful tips to us. When we added or subtracted things mid- planning she didn’t hesitate! She reworked our itinerary so quickly! I cannot say enough about how kind funny and professional Lucie was. We are planning our next trip in 2027 and will be asking for Lucie... Read more

Lucie was incredible! From start to finish she listened, planned, reworked and was just amazing! She included everything we wanted, selected lovely places for us to stay, made sure the trip went smoothly with a rental car, and gave helpful tips to us. When we added or subtracted things mid- planning she didn’t hesitate! She reworked our itinerary so quickly! I cannot say enough about how kind funny and professional Lucie was. We are planning our next trip in 2027 and will be asking for Lucie specifically! Thank you so much for planning our One of a Kind Grimm Faery Tale Trail Adventure! It was magical!

Hotel Reviews
Landhotel Bellevue Marburg
Marburg

Out of the way hotel. Classic old style! Lovely grounds. Menu options reminded me of my grandparents kitchen who were born in Germany! Lovely rooms!

Authenticity & Character
Great menu very local cuisine.
Location
Peaceful quiet beautiful gardens and grounds.
Staff
Accommodating and friendly!
Cleanliness & Comfort
Rooms clean. Hallways well lit and clean.
Schlosshotel Kassel
Cassel

The setting of the hotel couldn’t be better! Right in a picturesque park with trails and wildlife surrounding you! The only drawback was the menu in the restaurant. Limited palate for dinner. And since the hotel is out of town we had to drive into town for supper which was tiring as we drove many days and just wanted to be in one spot for a moment.

Authenticity & Character
Lovely rooms pool and spa.
Location
Owls greeted us at night and deer in the day.
Staff
Very friendly
Cleanliness & Comfort
Very clean
Dolce by Wyndham Bad Nauheim
Bad Nauheim

Only spent one night here before flying home the next day but lovely hotel.

Authenticity & Character
Tucked away but close to the airport.
Location
Near airport. Easy to find.
Staff
So friendly!
Cleanliness & Comfort
Very clean and nice.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Aug 17, 2026

Dear Jen,

Thank you so much for your nice words! This means a lot to me!

I was really happy to create the "off-the-beaten-path" trip for you! And I would love helping you for your 2027 trip! :)

I'm so happy you loved your trip!

Best,
Lucie

Wonderful Customized Trip Made Easy!
Germany | Jul 23 - Jul 30, 2026

K
Kelly T.
Newark, NJ | Reviewed on Aug 14, 2026
Lucie made planning this trip so easy! She was very good at getting back to me promptly with a proposed trip and then was great to deal with when making modifications to it to create the perfect plan. She did a wonderful job organizing all the car, hotels, and excursions and made it very easy for us and had a lot of great suggestions. When we had an issue or two on the trip (eg one hotel wanted to charge me again for the room), she was very helpful and got them resolved. We had an amazing... Read more

Lucie made planning this trip so easy! She was very good at getting back to me promptly with a proposed trip and then was great to deal with when making modifications to it to create the perfect plan. She did a wonderful job organizing all the car, hotels, and excursions and made it very easy for us and had a lot of great suggestions. When we had an issue or two on the trip (eg one hotel wanted to charge me again for the room), she was very helpful and got them resolved. We had an amazing time and I'll definitely look to use Kimkim again!

Hotel Reviews
Wilde Aparthotels Berlin, Checkpoint Charlie
Berlin

Beautiful room!

Authenticity & Character
More a modern hotel.
Location
Could walk to many sites.
Staff
Very friendly, but the entrance was a little hard to find and there is no proper reception area.
Cleanliness & Comfort
I couldn't figure out the room cooling system - involved having to have switches in the right place and multiple remote controls. The accessible shower was weird too and my kids got water everywhere that I cleaned up each time.
Hotel Domizil Erfurt
Erfurt

This place was really neat! I was our own little apartment with a balcony right on the main street. We loved it! Getting in though was a bit complicated because no one was at the desk when we arrived at 6:30pm even though it was supposed to be staffed until 7pm. But once I figured out how to contact someone, the key was available in a lock box.

Authenticity & Character
Location
Staff
Had almost no staff interaction.
Cleanliness & Comfort
Hotel BurgGartenpalais
Rothenburg ob der Tauber

This was a neat old building in a quiet part of town that was still easily accessible to the main sites. Driving to it though was quite a challenge through the many small pedestrian streets!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
a bit dated, but that kind of added to the authenticity.
Schwarzwaldhotel Gengenbach
Gegenbach

The hotel was fine, but it was more like a destination resort where companies go to have big meetings and not near much. The room was a bit dated and had a funny smell.

Authenticity & Character
The spa entry was nice, but the inside of the hotel was ordinary and even a bit dated.
Location
Nothing much near it.
Staff
Cleanliness & Comfort
Residence Inn Frankfurt City Center by Marriott
Frankfurt

Very large updated room that was easy for parking and getting down to the waterfront and other areas for walking and dining.

Authenticity & Character
modern room.
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Cold War and behind the Wall
The Cold War and behind the Wall
Berlin

Unfortunately, we couldn't find parking or the tour and missed it! That was a real disappointment. I tried calling the tour company phone number given, but n o one picked up.

Erfurt Private Walking tour
Erfurt Private Walking tour
Erfurt

Great walking tour to learn about the city and also about life in East Germany from a lovely lady who lived through it.

Quality of Experience
Guides, Drivers and Staff
Rothenburg walking tour
Rothenburg walking tour
Germany

We really enjoyed learning about the town during the walk. The guide was very friendly and knowledgable.

Quality of Experience
Guides, Drivers and Staff
Frankfurt Panorama Cruise (1h)
Frankfurt Panorama Cruise (1h)
Frankfurt

It was a nice cruise to hear about the city. We liked where is launched from also that had a lot of restaurants and vendors.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Aug 17, 2026

Dear Kelly,

thank you so much for your detailled review! This means a lot to us! This helps us to always improve ourselve.

I was more than happy to creat this trip for your little family and being able to help you with any issue once on site.

I'm glad you enjoyed your trip !

I wish you all the best and would be happy to help you for a future trip!
Best,
Lucie

Most of the trip was good.
Germany | Jul 9 - Jul 25, 2026

R
Robert B.
San Jose, CA | Reviewed on Jul 26, 2026

Most of the trip was good.. we had a few misunderstandings along the way and some changes to the original itinerary. We did see a lot and the overall experience was good.

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 27, 2026
Dear Robert, Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience. I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to... Read more

Dear Robert,

Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience.

I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to ensure your trip would run as smoothly as possible and that you could still enjoy the best possible experience.

While I understand that unexpected changes can be disappointing, I truly did my best to adapt everything and support you throughout your journey. And it was a real pleasure to assist you uring your trip and answer any question you could had.

Thank you again for your patience, your understanding, and for taking the time to share your experience. I hope we have the opportunity to help you plan another trip in the future!

I wish you all the best,
Lucie

Amazing vacation and good communication
Germany | Jul 13 - Jul 22, 2026

Karen
Karen C.
Phoenixville, PA | Reviewed on Jul 23, 2026
Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect. Read more

Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect.

Hotel Reviews
Hotel Zugspitze
Garmisch-Partenkirchen

Quaint but luxurious! No A/C, but I'd still stay again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
IMLAUER Palais Mirabell - Hotel am Mirabellplatz Salzburg
Salzburg

Newly renovated, great location and breakfast! Very helpful staff :)

Authenticity & Character
Location
Staff
Manager helped us sort out an issue with our tour guide - was so kind and helpful :)
Cleanliness & Comfort
Hotel Admiral 4*
Munich

Lovely small hotel with delicious breakfast and kind, helpful staff. Great location

Authenticity & Character
Location
a little farther out from city center, but cute surrounding neighborhood and nice restaurants.
Staff
Cleanliness & Comfort
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 24, 2026

Dear Karen,

Thank you so much for your nice words. It means a lot to us.
I was so glad it could work to add this 5th person last minute, so you could enjoy your trip will all your familly!

It was a great pleasure to create this trip for you !

Best,
Lucie

A musician's trip through Northern Germany
Germany | Jun 15 - Jun 22, 2026

Steven
Steven H.
Wauwatosa, WI | Reviewed on Jul 05, 2026
Our trip to Germany was wonderful and memorable. Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany. However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us... Read more

Our trip to Germany was wonderful and memorable.

Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany.

However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us and accommodated our delayed arrival due to troubles on DB.

Lucie was also accommodating, as I had a strong interest in practicing German with her before the trip and during the tour. She was very patient with me. I asked her to plan something special for our 32nd wedding anniversary, and she did not disappoint.

Hotel Reviews
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

We loved being in the heart of former East Germany. So many unique and interesting things to see within a few minutes walk.

Authenticity & Character
Location
Close to the public transport and many museums and restaurants.
Staff
The staff was very accommodating, providing directions and restaurant recommendations in the area.
Cleanliness & Comfort
Wonderful on all accounts.
Townhouse Leipzig
Leipzig

We were attending the Bach Festival. You could not get closer to St. Thomaskirche.

Authenticity & Character
From the Bach headboard to a beautifully appointed room, this was a special stop.
Location
Steps from the famous Bach statue in Leipzig.
Staff
Cleanliness & Comfort
Hotel Domizil Erfurt
Erfurt

A charming hotel with a unique character. We spent our anniversary in this hotel. The staff placed rose petals and nesting "towel swans" on our bed. They provided beautiful strawberries and pastries in our room for the celebration. The morning breakfast was fantastic. Don't miss eating at Glashütte. What a view.

Authenticity & Character
So charming. The slanting floor only added to the character.
Location
Right in the middle of things. On a busy street, but you would never know.
Staff
They were so appreciative of my speaking German with them. So kind and always happy.
Cleanliness & Comfort
AMERON Hamburg Hotel Speicherstadt
Hamburg

Breakfast here was the best on our trip. The room was clean and Bauhaus-style. It was nice to stay in a wonderful "city" hotel.

Authenticity & Character
Location
Loved being able to walk to the subway, Elbphilharmonie, and Rathaus. All equidistant.
Staff
Super professional
Cleanliness & Comfort
The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition 4*
Berlin

A lovely hotel. We arrived early and had a bite to eat in the bar. Wonderful menu for what we were looking for and amazing service.

Authenticity & Character
Not a lot of character here. However, a strong international hotel.
Location
A bit off the path. Felt outside of the action.
Staff
Cleanliness & Comfort
Activity Reviews
Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

Guide seemed a bit scattered. However, overall good.

Welcome to Erfurt !
Welcome to Erfurt !
Germany

Very strong tour from a professional guide. Highly recommend.

Walking City Tour Leipzig!
Walking City Tour Leipzig!
Leipzig

Our guide knew a lot about the musical heritage of Leipzig. He did a great job of meeting our needs. Highly recommend!

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We had some difficulties with the ICE trains in Germany. During our short stay, we had two trains canceled and two delayed. We both had to stand (despite our first-class reserved tickets) on the train from Hamburg to Berlin. Additionally, I had to stand from Erfurt to Göttingen. We tried to use the help line, but the answer was to connect with the DB help desk. This was the only disappointing part of our trip. I really feel DB should give a discount.

Guides, Drivers and Staff
Private transport was great. Hints in the travel document on how to use public transport to get to the hotels were helpful.
Transport
Please see my comment about the ICE trains. I doubt there is anything you can do about this.
Berliner Philharmonie - Guided tour
Berliner Philharmonie - Guided tour
Berlin

This was a good tour. Guide was very professaionl and warmed up as the tour went along.

Erfurt Private Walking tour
Erfurt Private Walking tour
Erfurt

The guide helped us understand the importance of Erfurt. I initially thought we were stopping in this town solely because of the high-speed rail transfer. We came to realize the importance of Erfurt with Martin Luther and other luminaries. Hats off to our guide, who was professional and stellar.

Hamburg Highlights Tour
Hamburg Highlights Tour
Hamburg

Best guide of the trip. He was very knowledgeable, accommodating of our travel delays, and a super friendly guy. Get Evan, if you can.

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 06, 2026

Dear Steven,

Thank you a lot for your nice reveiw! This means a lot to me!

I was so happy being able to speak German with you and helping you making this trip an amazing trip for your 32-anniversary!

Thank you a lot for all details! This helps us a lot to always improve ourselves!

I'm checking with the Deutsche Bahn, though this can take some time. I'll let you know if I could obtain anything!

I wish you all the best and would be happy to work with you again!
Best,
Lucie

From The Reformation to The Sound of MusicM...
Germany | Apr 13 - Apr 26, 2026

N
Noah G.
Ashburn, VA | Reviewed on Jun 08, 2026
From The Reformation to The Sound of Music My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint... Read more

From The Reformation to The Sound of Music

My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint towns like Wittenberg, Erfurt, and Rothenburg ob der Tauber. No matter where we were on our trip, we knew we could trust the local knowledge provided by our KimKim app.

Our visit to Wittenberg was a highlight, especially our tour with Mathias. He is very knowledgeable and enthusiastically shared each story from Martin Luther's life. As a member of the local church — the very one where Luther preached during his time there — Mathias provided us with a private tour. It was clear he loves his town and is proud of its history.

We had wonderful meals, especially in Rothenburg and Salzburg. Lots and lots of great beer was consumed. One can never go wrong ordering a helles at the local beer hall.

My wife and I thoroughly enjoyed our 'Sound of Music' bike tour with guide Chloe. It gave us an up-close experience of Salzburg, revealing its beauty. After the tour, we both agreed that Salzburg is the most incredible place we've ever visited. It combines a charming small-town atmosphere with lots of activities.

We highly recommend this service and will definitely use KimKim for our next trip abroad.

With Love,
Savannah and Noah Glover

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jun 09, 2026

Dear Savannah and Noah,

Thank you a lot for your review and nice words!
We appreciate a lot such detailed review, this always help us to continuously improve ourselves.

It was a pleasure to assist you on this amazing trip and would be happy to assist you again!

I wish you all the best,
Lucie

I thought a long time about this review....
Germany | May 21 - May 28, 2026

J
J W.
| Reviewed on Jun 02, 2026
I thought a long time about this review. It was an absolutely awesome trip.
Berlin is the city of my heart. I did not want to leave. It is clean, safe, friendly, and beautiful. We did have to walk a LOT because our phones did not work outside the hotel. I had thought this would likely be the case but also thought there would be prepaid phone stores with travel phones. We never found those. Our amazing walking tour guide, Lee Evan, told us we could get a SIM at the O2 store in the...
Read more

I thought a long time about this review. It was an absolutely awesome trip.
Berlin is the city of my heart. I did not want to leave. It is clean, safe, friendly, and beautiful. We did have to walk a LOT because our phones did not work outside the hotel. I had thought this would likely be the case but also thought there would be prepaid phone stores with travel phones. We never found those. Our amazing walking tour guide, Lee Evan, told us we could get a SIM at the O2 store in the subway. The SIMs don’t work with iPhones but one of us has a Samsung android. It was only data so gave us GPS but not the ability to call a taxi or verify a phone number to use a rideshare app. If we didn’t find anyone to call a cab we just walked. We did find a pharmacy and got Neurofen (ibuprofen) and a generic for Volteran pain creme to rub on our feet. The pharmacist was very helpful.
Dresden is pretty with amazing architecture.
We had a Prague 1 and Prague 2. Because we had to stay an extra night we got a different hotel on a different side of Prague and it was the Prague I had imagined.
To explain, and this has no impact on this review but when moving our luggage from Dresden to Prague I left a small bag on the train. It had my passport. I didn’t bring a purse or crossbody bag because I had heard thieves cut the strap and take them. (We had no encounters like that at all and lots of people carry crossbody bags there). I would suggest when moving luggage from place to place to use a crossbody bag or a waist pouch (bum bag or fanny pack depending on the country) for the passport so it isn’t part of the luggage you have to gather and always of course keep your drivers license and credit card in a small wallet in your front pocket like at home.
So Prague part 1. The lift at the Prague Season hotel wasn’t working so we had to take our luggage up five levels of stairs. They said it would be repaired that evening. It was not. That day was a one day heatwave. We went out anyway. The area was dirty and had graffiti. There were penis things just out in display windows. Penis candles, giant stuffed penis, little plastic figures having sex, and every marajuana themed thing you can imagine. We walked to the astronomical clock, took some pictures there but while we were waiting at the clock I started to get sick from the heat so we headed back to the hotel. By the time I got up five floors I was throwing up. Fortunately ONE of our rooms had air conditioning so we all went in there. I forget what activity we had because we had to cancel. We all spent the night in the room with air conditioning both nights we were there. We all thought we hated Prague.
The little village where the Sedlac Ossuary is located is cute. The person who really wanted to see the bone church was awestruck by it. I was enchanted by the village. It was much cooler that day and we spent a lot of time at the little cafe across from the church having lunch and drinks. None of us wanted to go back to Prague.
Prague part 2. The lift at the hotel did get fixed but even though we had to stay an extra day because of the passport issues we did not want to stay there! We got an air conditioned room at a hotel called The Golden Wheel. The area around there is everything we thought Prague would be! We nearly walked our feet off trying to see it all and at night there is a horror movie themed pub and a real goth bar. There was also an amazing music festival coming up but sadly, we had to go home. 😢

Hotel Reviews
Prague Season Hotel
Prague

I might give it better if the lift had not been broken but maybe not.

Authenticity & Character
Honestly I don’t remember if it was “authentic”. I do know only one of our two rooms had air conditioning so we all slept in there and it was tiny.
Location
If you enjoy penis shaped everything, marijuana themed everything and graffiti, this is the area for you!
Staff
I think the service would have been fine if the lift worked
Cleanliness & Comfort
Clean yes, also up five flights without a lift because it was broken and ONE of our two rooms had air conditioning so we all slept in there.
Star G Hotel Premium Dresden Altmarkt
Dresden

It is nice. Plenty of room, amazing view. You can walk all over the central part of Dresden from here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albrechtshof Hotel
Berlin

It is a bit of a walk and across the river from everything you came here to see but there are cafes nearby so if you just want to chill in the area it’s fine. It’s very nice, clean, no air conditioning but you do get a large fan. The breakfast is amazing.

Authenticity & Character
Location
It’s a pretty good walk to get to the other side of the river. Everything Berlin is famous for is over there.
Staff
So helpful with directions, calling cabs, explaining things
Cleanliness & Comfort
Activity Review
Berlin Introduction
Berlin Introduction
Berlin

I love Berlin! It’s clean, safe, friendly, and beautiful! There is so much to enjoy. No matter who you are there is something you will like.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jun 09, 2026

Hi Janice,

thank you a lot for your review. It always helps us to improve ourselves.

I'm really sorry you couldn't have first the image you were expecting from Prague and that you got sick on that day.

That's sad you were unable to visit the library, as it's one of the best place in Prague, so beautiful. It will be for another time.

I'm really happy you enjoyed Berlin and Dresden, as well as the Ossuary church and that you could solve the problem of your passport.

It was a pleasure to assist you on this trip,
I wish you all the best,
Lucie

Amazing adaptability, catering and planning f...
Germany | Apr 28 - May 9, 2026

J
Joseph L.
Los Angeles, CA | Reviewed on May 17, 2026
Amazing adaptability, catering and planning from our Kimkim specialist Lucie. Quick turnaround and really worked to ensure we got the itinerary we wanted. We didn't have a lot of guides on this one, but our private tour to Giethoorn was led by a champ. One of us was sick and he was very accommodating. Our private transfers to and from the airport were better than others we've had as well. Another memorable trip in the books! Read more

Amazing adaptability, catering and planning from our Kimkim specialist Lucie. Quick turnaround and really worked to ensure we got the itinerary we wanted. We didn't have a lot of guides on this one, but our private tour to Giethoorn was led by a champ. One of us was sick and he was very accommodating. Our private transfers to and from the airport were better than others we've had as well. Another memorable trip in the books!

Hotel Reviews
Buddy Hotel
Munich

Can't really complain as long as you know what you're getting into. Decent priced in the heart of the city. No real breakfast. Get your own cups and coffee/tea pods from downstairs. Basic toiletries and in-room supplies. Check yourself in and out. But other than that quite clean and roomy. A/c worked well. Basic necessities at basic pricing.

Authenticity & Character
Location
Staff
Hardly any staff around to rate.
Cleanliness & Comfort
Altstadt-Hotel Zum Hechten
Füssen im Allgäu

Can't say enough good things about this place. Hotel and restaurant staff were super friendly and accommodating. Location is walking distance to eateries and groceries and a museum and the main train station. Room was quite large. 5 stars all around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Premier Inn Heidelberg City Centre
Heidelberg

Location was great, right across the street from a tram station. There's a full grocery store downstairs. A/C was not working well though so it was pretty hot. Staff also made a mistake and billed my card for the full stay when it was prepaid.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Classic Hotel Harmonie Cologne
Cologne

Place seemed under-staffed although the existing staff were friendly. Pretty roomy. Main complaint is it overlooks a tiny public park where drunks and homeless gather at night and make a lot of noise. Walking distance from main train station and Cologne Cathedral though!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
WestCord City Center Hotel
Amsterdam

Totally awesome location next to the main train station as well as a tram station right in front. Walking distance to a lot of the sights and sounds of Amsterdam. No amenities and not much in the room, but that is to be expected I suppose for the location. Staff were also quite friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Time in Cologne!
Free Time in Cologne!
Cologne

The Cathedral itself is a main attraction in itself, but it's also next to a couple large busy streets lined with stores that you can spend hours or days going through.

Quality of Experience
Guided tour inside the Cathedral of Cologne!
Guided tour inside the Cathedral of Cologne!
Cologne

Guide was knowledgeable and interesting to listen to. The guided tour gets you into a gated section near the altar. I recommend it.

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Kimkim has always been good at this. Text or call and they'll help you out with anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 12, 2026

Dear Joseph,

Thank you a lot for your nice words!

Your feedback is really important to us!

I'm so happy you had a great trip and you enjoyed especially your private tour to Giethoorn!

It was a pleasure to work with you!
Best,
Lucie

A very enjoyable trip. The right balance of...
Germany | Mar 15 - Mar 20, 2026

Kimberly
Kimberly H.
Wallingford Center, CT | Reviewed on Mar 22, 2026
A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country. Read more

A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country.

Hotel Reviews
Leonardo Hotel Mainz
Mainz

Pros: Good location. A short walk from the train station. Town is easily accessible through a nearby parking garage elevator next door to the property. Cons: Staff when we arrived was less than friendly. We arrived prior to check in and assisting us felt like an annoyance. Room was warm. Air conditioning did not work. Breakfast was included but underwhelming - cold cuts a bit discolored (as though they had been out the day prior).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Heidelberg
Heidelberg

Great central location to train and Aldstadt. Clean, Great Service and incredible breakfast.

Authenticity & Character
Location
Central location, very walkable but also near train and Aldstadt.
Staff
Staff was above and beyond. Really friendly and helpful.
Cleanliness & Comfort
Haus im Tal
München

Overall, a good experience. Pros: Great Location, Clean & Good Service Cons: 1 trash can in room, no tissues, dimly lit bathroom, room states Alexa is available but there is none

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Time in Mannheim!
Free Time in Mannheim!
Germany
Heidelberg Old Town & Castle Tour
Heidelberg Old Town & Castle Tour
Heidelberg

This was a walking tour that began at our Hotel. Andreas, our guide, was wonderful. Very knowledgeable and accommodating. He recommended a restaurant at lunch that ended up being closed that day during the lunch hour. We returned at dinner and it was one of the best restaurants of our trip (Hackteufel).

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

An extremely moving experience. Our guide was very knowledgeable and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
BMW Museum (entrance tickets + guided tour)
BMW Museum (entrance tickets + guided tour)
Munich
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Mar 27, 2026

Dear Kimberly,

Thank you for your detailed review. This means a lot to us!

I'm really happy you enjoyed yout trip in Germany!

I'm really sorry to read that the hotel in Mainz hasn't met your expectation. Such details help us a lot.

I'm really happy you enjoyed the tour in Heidelberg! This is an amazing town!

I wish you all the best,
Lucie