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Lucie Dupuis

I'm Lucie a passionate traveler with an adventurer's soul.

During the university time, I was 6 months in France & 6 months abroad. I studied 3 semesters as well as worked 2 years in Germany. I worked in spain and in Greece. I had the chance to travel in Latin America through Mexico, Costa Rica, Chile & Peru during 6 months as well as to experience the van life in New Zealand & meet local people in Fidji Islands. What an amazing trip!

I speak French, English, German and Spanish.

I love creating trip's itenaries of quality which will stay in your mind.

What places and activities do you specialize in?

"I am specialized in Roadtrips and off-road trips in Europe, as well as train trips."

How did you get involved in travel?

"Travelling is for me so important to learn about life and open your mind. Travelling creates so good memories you will never forget. "

Please share a unique travel experience you will never forget.

"My first hike of my life! A hike of 180 km in 9 days in the mountains of Peru at an altitude of between 4000 and 5000 meters. Carrying all the needed food and material. "

Top itineraries and travel advice

Favorite experiences

Walking Tour of Dubrovnik

Embark on a tour of Dubrovnik's historical and enchanting walled city, complete with a 7th-century founding and a wealthy rise in the Middle Ages. Entering Old Town, you'll uncover centuries of the city's rich history as you learn information about local life, legends, and the importance...

Hiking around Lake Bohinj

Though not as well known as its counterpart in Bled, Lake Bohinj's blue-green glacial waters give Bled some friendly competition for best lake in Slovenia, with all of the scenery and none of the crowds. Expect postcard-perfect vistas everywhere you turn of snow-capped mountains, dense forests,...

Walking & Culinary Tour on Korčula

Experience the rural side of Korčula Island on a walking and culinary tour! Learn about island life (past and present) while listening to stories about the historic village of Zrnovo. A passionate local guide will lead you around the town and surrounding countryside, passing through the village,...

Evening Tapas Walk

Experience Girona's culinary scene with an evening tapas and wine walk through the historic city. Your expert guide will lead you through the charming alleys of the Barri Vell (Old Town) while you sample some of the neighborhood's most delicious bites. You'll explore Girona's history and culture...

Milan Walking Food Tour

Discover Milan’s culinary scene with a food tour through the city. You’ll mix the charming architecture and famed landmarks of Milan with bites of the best Italian cuisine in the city. Enjoy tasting local staples, including world-renowned Italian coffee, sweet cannoli, perfectly cured prosciutto,...

Recent trip reviews for Lucie

Most of the trip was good.
Germany | Jul 9 - Jul 25, 2026

R
Robert B.
San Jose, CA | Reviewed on Jul 26, 2026

Most of the trip was good.. we had a few misunderstandings along the way and some changes to the original itinerary. We did see a lot and the overall experience was good.

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 27, 2026
Dear Robert, Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience. I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to... Read more

Dear Robert,

Thank you very much for your feedback. I'm glad to hear that, overall, you enjoyed the trip and had a great experience.

I also appreciate your understanding regarding the few misunderstandings and itinerary changes. I took over the planning of your trip after a colleague left the company, which means I inherited an itinerary that I hadn't created myself. As I reviewed the details, I realized that a few elements weren't feasible as originally planned, and I made adjustments to ensure your trip would run as smoothly as possible and that you could still enjoy the best possible experience.

While I understand that unexpected changes can be disappointing, I truly did my best to adapt everything and support you throughout your journey. And it was a real pleasure to assist you uring your trip and answer any question you could had.

Thank you again for your patience, your understanding, and for taking the time to share your experience. I hope we have the opportunity to help you plan another trip in the future!

I wish you all the best,
Lucie

Amazing vacation and good communication
Germany | Jul 13 - Jul 22, 2026

Karen
Karen C.
Phoenixville, PA | Reviewed on Jul 23, 2026
Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect. Read more

Amazing vacation and good communication with Lucie. We added a traveler last minute, which I can't believe Lucie was able to do for us! We had a couple of hiccups, but KimKim and Lucie were able to resolve via phone calls and chat. We enjoyed all she planned for us and it was a great balance of fun and downtime (which we needed!). Appreciated her recommendations as they were perfect.

Hotel Reviews
Hotel Zugspitze
Garmisch-Partenkirchen

Quaint but luxurious! No A/C, but I'd still stay again

Authenticity & Character
Location
Staff
Cleanliness & Comfort
IMLAUER Palais Mirabell - Hotel am Mirabellplatz Salzburg
Salzburg

Newly renovated, great location and breakfast! Very helpful staff :)

Authenticity & Character
Location
Staff
Manager helped us sort out an issue with our tour guide - was so kind and helpful :)
Cleanliness & Comfort
Hotel Admiral 4*
Munich

Lovely small hotel with delicious breakfast and kind, helpful staff. Great location

Authenticity & Character
Location
a little farther out from city center, but cute surrounding neighborhood and nice restaurants.
Staff
Cleanliness & Comfort
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 24, 2026

Dear Karen,

Thank you so much for your nice words. It means a lot to us.
I was so glad it could work to add this 5th person last minute, so you could enjoy your trip will all your familly!

It was a great pleasure to create this trip for you !

Best,
Lucie

A musician's trip through Northern Germany
Germany | Jun 15 - Jun 22, 2026

Steven
Steven H.
Wauwatosa, WI | Reviewed on Jul 05, 2026
Our trip to Germany was wonderful and memorable. Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany. However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us... Read more

Our trip to Germany was wonderful and memorable.

Lucie did a phenomenal job listening to what was important to my wife and me. We wanted to visit several concerts, and Lucie was willing to go the extra mile for us. Each hotel was wonderful and provided a different glimpse of Germany.

However, the truly special part of our trip was the private tours we took at each stop. Each guide was wonderful. Our guide, Evan, in Hamburg was truly outstanding. He was very communicative with us and accommodated our delayed arrival due to troubles on DB.

Lucie was also accommodating, as I had a strong interest in practicing German with her before the trip and during the tour. She was very patient with me. I asked her to plan something special for our 32nd wedding anniversary, and she did not disappoint.

Hotel Reviews
Classik Hotel Alexander Plaza - Berlin Mitte
Berlin

We loved being in the heart of former East Germany. So many unique and interesting things to see within a few minutes walk.

Authenticity & Character
Location
Close to the public transport and many museums and restaurants.
Staff
The staff was very accommodating, providing directions and restaurant recommendations in the area.
Cleanliness & Comfort
Wonderful on all accounts.
Townhouse Leipzig
Leipzig

We were attending the Bach Festival. You could not get closer to St. Thomaskirche.

Authenticity & Character
From the Bach headboard to a beautifully appointed room, this was a special stop.
Location
Steps from the famous Bach statue in Leipzig.
Staff
Cleanliness & Comfort
Hotel Domizil Erfurt
Erfurt

A charming hotel with a unique character. We spent our anniversary in this hotel. The staff placed rose petals and nesting "towel swans" on our bed. They provided beautiful strawberries and pastries in our room for the celebration. The morning breakfast was fantastic. Don't miss eating at Glashütte. What a view.

Authenticity & Character
So charming. The slanting floor only added to the character.
Location
Right in the middle of things. On a busy street, but you would never know.
Staff
They were so appreciative of my speaking German with them. So kind and always happy.
Cleanliness & Comfort
AMERON Hamburg Hotel Speicherstadt
Hamburg

Breakfast here was the best on our trip. The room was clean and Bauhaus-style. It was nice to stay in a wonderful "city" hotel.

Authenticity & Character
Location
Loved being able to walk to the subway, Elbphilharmonie, and Rathaus. All equidistant.
Staff
Super professional
Cleanliness & Comfort
The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition 4*
Berlin

A lovely hotel. We arrived early and had a bite to eat in the bar. Wonderful menu for what we were looking for and amazing service.

Authenticity & Character
Not a lot of character here. However, a strong international hotel.
Location
A bit off the path. Felt outside of the action.
Staff
Cleanliness & Comfort
Activity Reviews
Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

Guide seemed a bit scattered. However, overall good.

Welcome to Erfurt !
Welcome to Erfurt !
Germany

Very strong tour from a professional guide. Highly recommend.

Walking City Tour Leipzig!
Walking City Tour Leipzig!
Leipzig

Our guide knew a lot about the musical heritage of Leipzig. He did a great job of meeting our needs. Highly recommend!

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We had some difficulties with the ICE trains in Germany. During our short stay, we had two trains canceled and two delayed. We both had to stand (despite our first-class reserved tickets) on the train from Hamburg to Berlin. Additionally, I had to stand from Erfurt to Göttingen. We tried to use the help line, but the answer was to connect with the DB help desk. This was the only disappointing part of our trip. I really feel DB should give a discount.

Guides, Drivers and Staff
Private transport was great. Hints in the travel document on how to use public transport to get to the hotels were helpful.
Transport
Please see my comment about the ICE trains. I doubt there is anything you can do about this.
Berliner Philharmonie - Guided tour
Berliner Philharmonie - Guided tour
Berlin

This was a good tour. Guide was very professaionl and warmed up as the tour went along.

Erfurt Private Walking tour
Erfurt Private Walking tour
Erfurt

The guide helped us understand the importance of Erfurt. I initially thought we were stopping in this town solely because of the high-speed rail transfer. We came to realize the importance of Erfurt with Martin Luther and other luminaries. Hats off to our guide, who was professional and stellar.

Hamburg Highlights Tour
Hamburg Highlights Tour
Hamburg

Best guide of the trip. He was very knowledgeable, accommodating of our travel delays, and a super friendly guy. Get Evan, if you can.

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 06, 2026

Dear Steven,

Thank you a lot for your nice reveiw! This means a lot to me!

I was so happy being able to speak German with you and helping you making this trip an amazing trip for your 32-anniversary!

Thank you a lot for all details! This helps us a lot to always improve ourselves!

I'm checking with the Deutsche Bahn, though this can take some time. I'll let you know if I could obtain anything!

I wish you all the best and would be happy to work with you again!
Best,
Lucie

From The Reformation to The Sound of MusicM...
Germany | Apr 13 - Apr 26, 2026

N
Noah G.
Ashburn, VA | Reviewed on Jun 08, 2026
From The Reformation to The Sound of Music My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint... Read more

From The Reformation to The Sound of Music

My sweet wife, Savannah, and I found our time in Germany and Austria to be truly memorable. Even with a few hiccups, such as canceled flights and lost luggage, the comfort and ease of KimKim's hotel and shuttle reservations helped us find stability throughout our trip. With all the hotel, attraction, and museum tickets, and even restaurant suggestions, we felt right at home navigating large cities like Berlin, Munich, and Vienna, as well as quaint towns like Wittenberg, Erfurt, and Rothenburg ob der Tauber. No matter where we were on our trip, we knew we could trust the local knowledge provided by our KimKim app.

Our visit to Wittenberg was a highlight, especially our tour with Mathias. He is very knowledgeable and enthusiastically shared each story from Martin Luther's life. As a member of the local church — the very one where Luther preached during his time there — Mathias provided us with a private tour. It was clear he loves his town and is proud of its history.

We had wonderful meals, especially in Rothenburg and Salzburg. Lots and lots of great beer was consumed. One can never go wrong ordering a helles at the local beer hall.

My wife and I thoroughly enjoyed our 'Sound of Music' bike tour with guide Chloe. It gave us an up-close experience of Salzburg, revealing its beauty. After the tour, we both agreed that Salzburg is the most incredible place we've ever visited. It combines a charming small-town atmosphere with lots of activities.

We highly recommend this service and will definitely use KimKim for our next trip abroad.

With Love,
Savannah and Noah Glover

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jun 09, 2026

Dear Savannah and Noah,

Thank you a lot for your review and nice words!
We appreciate a lot such detailed review, this always help us to continuously improve ourselves.

It was a pleasure to assist you on this amazing trip and would be happy to assist you again!

I wish you all the best,
Lucie

I thought a long time about this review....
Germany | May 21 - May 28, 2026

J
J W.
| Reviewed on Jun 02, 2026
I thought a long time about this review. It was an absolutely awesome trip.
Berlin is the city of my heart. I did not want to leave. It is clean, safe, friendly, and beautiful. We did have to walk a LOT because our phones did not work outside the hotel. I had thought this would likely be the case but also thought there would be prepaid phone stores with travel phones. We never found those. Our amazing walking tour guide, Lee Evan, told us we could get a SIM at the O2 store in the...
Read more

I thought a long time about this review. It was an absolutely awesome trip.
Berlin is the city of my heart. I did not want to leave. It is clean, safe, friendly, and beautiful. We did have to walk a LOT because our phones did not work outside the hotel. I had thought this would likely be the case but also thought there would be prepaid phone stores with travel phones. We never found those. Our amazing walking tour guide, Lee Evan, told us we could get a SIM at the O2 store in the subway. The SIMs don’t work with iPhones but one of us has a Samsung android. It was only data so gave us GPS but not the ability to call a taxi or verify a phone number to use a rideshare app. If we didn’t find anyone to call a cab we just walked. We did find a pharmacy and got Neurofen (ibuprofen) and a generic for Volteran pain creme to rub on our feet. The pharmacist was very helpful.
Dresden is pretty with amazing architecture.
We had a Prague 1 and Prague 2. Because we had to stay an extra night we got a different hotel on a different side of Prague and it was the Prague I had imagined.
To explain, and this has no impact on this review but when moving our luggage from Dresden to Prague I left a small bag on the train. It had my passport. I didn’t bring a purse or crossbody bag because I had heard thieves cut the strap and take them. (We had no encounters like that at all and lots of people carry crossbody bags there). I would suggest when moving luggage from place to place to use a crossbody bag or a waist pouch (bum bag or fanny pack depending on the country) for the passport so it isn’t part of the luggage you have to gather and always of course keep your drivers license and credit card in a small wallet in your front pocket like at home.
So Prague part 1. The lift at the Prague Season hotel wasn’t working so we had to take our luggage up five levels of stairs. They said it would be repaired that evening. It was not. That day was a one day heatwave. We went out anyway. The area was dirty and had graffiti. There were penis things just out in display windows. Penis candles, giant stuffed penis, little plastic figures having sex, and every marajuana themed thing you can imagine. We walked to the astronomical clock, took some pictures there but while we were waiting at the clock I started to get sick from the heat so we headed back to the hotel. By the time I got up five floors I was throwing up. Fortunately ONE of our rooms had air conditioning so we all went in there. I forget what activity we had because we had to cancel. We all spent the night in the room with air conditioning both nights we were there. We all thought we hated Prague.
The little village where the Sedlac Ossuary is located is cute. The person who really wanted to see the bone church was awestruck by it. I was enchanted by the village. It was much cooler that day and we spent a lot of time at the little cafe across from the church having lunch and drinks. None of us wanted to go back to Prague.
Prague part 2. The lift at the hotel did get fixed but even though we had to stay an extra day because of the passport issues we did not want to stay there! We got an air conditioned room at a hotel called The Golden Wheel. The area around there is everything we thought Prague would be! We nearly walked our feet off trying to see it all and at night there is a horror movie themed pub and a real goth bar. There was also an amazing music festival coming up but sadly, we had to go home. 😢

Hotel Reviews
Prague Season Hotel
Prague

I might give it better if the lift had not been broken but maybe not.

Authenticity & Character
Honestly I don’t remember if it was “authentic”. I do know only one of our two rooms had air conditioning so we all slept in there and it was tiny.
Location
If you enjoy penis shaped everything, marijuana themed everything and graffiti, this is the area for you!
Staff
I think the service would have been fine if the lift worked
Cleanliness & Comfort
Clean yes, also up five flights without a lift because it was broken and ONE of our two rooms had air conditioning so we all slept in there.
Star G Hotel Premium Dresden Altmarkt
Dresden

It is nice. Plenty of room, amazing view. You can walk all over the central part of Dresden from here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albrechtshof Hotel
Berlin

It is a bit of a walk and across the river from everything you came here to see but there are cafes nearby so if you just want to chill in the area it’s fine. It’s very nice, clean, no air conditioning but you do get a large fan. The breakfast is amazing.

Authenticity & Character
Location
It’s a pretty good walk to get to the other side of the river. Everything Berlin is famous for is over there.
Staff
So helpful with directions, calling cabs, explaining things
Cleanliness & Comfort
Activity Review
Berlin Introduction
Berlin Introduction
Berlin

I love Berlin! It’s clean, safe, friendly, and beautiful! There is so much to enjoy. No matter who you are there is something you will like.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jun 09, 2026

Hi Janice,

thank you a lot for your review. It always helps us to improve ourselves.

I'm really sorry you couldn't have first the image you were expecting from Prague and that you got sick on that day.

That's sad you were unable to visit the library, as it's one of the best place in Prague, so beautiful. It will be for another time.

I'm really happy you enjoyed Berlin and Dresden, as well as the Ossuary church and that you could solve the problem of your passport.

It was a pleasure to assist you on this trip,
I wish you all the best,
Lucie

Amazing adaptability, catering and planning f...
Germany | Apr 28 - May 9, 2026

J
Joseph L.
Los Angeles, CA | Reviewed on May 17, 2026
Amazing adaptability, catering and planning from our Kimkim specialist Lucie. Quick turnaround and really worked to ensure we got the itinerary we wanted. We didn't have a lot of guides on this one, but our private tour to Giethoorn was led by a champ. One of us was sick and he was very accommodating. Our private transfers to and from the airport were better than others we've had as well. Another memorable trip in the books! Read more

Amazing adaptability, catering and planning from our Kimkim specialist Lucie. Quick turnaround and really worked to ensure we got the itinerary we wanted. We didn't have a lot of guides on this one, but our private tour to Giethoorn was led by a champ. One of us was sick and he was very accommodating. Our private transfers to and from the airport were better than others we've had as well. Another memorable trip in the books!

Hotel Reviews
Buddy Hotel
Munich

Can't really complain as long as you know what you're getting into. Decent priced in the heart of the city. No real breakfast. Get your own cups and coffee/tea pods from downstairs. Basic toiletries and in-room supplies. Check yourself in and out. But other than that quite clean and roomy. A/c worked well. Basic necessities at basic pricing.

Authenticity & Character
Location
Staff
Hardly any staff around to rate.
Cleanliness & Comfort
Altstadt-Hotel Zum Hechten
Füssen im Allgäu

Can't say enough good things about this place. Hotel and restaurant staff were super friendly and accommodating. Location is walking distance to eateries and groceries and a museum and the main train station. Room was quite large. 5 stars all around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Premier Inn Heidelberg City Centre
Heidelberg

Location was great, right across the street from a tram station. There's a full grocery store downstairs. A/C was not working well though so it was pretty hot. Staff also made a mistake and billed my card for the full stay when it was prepaid.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Classic Hotel Harmonie Cologne
Cologne

Place seemed under-staffed although the existing staff were friendly. Pretty roomy. Main complaint is it overlooks a tiny public park where drunks and homeless gather at night and make a lot of noise. Walking distance from main train station and Cologne Cathedral though!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
WestCord City Center Hotel
Amsterdam

Totally awesome location next to the main train station as well as a tram station right in front. Walking distance to a lot of the sights and sounds of Amsterdam. No amenities and not much in the room, but that is to be expected I suppose for the location. Staff were also quite friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Time in Cologne!
Free Time in Cologne!
Cologne

The Cathedral itself is a main attraction in itself, but it's also next to a couple large busy streets lined with stores that you can spend hours or days going through.

Quality of Experience
Guided tour inside the Cathedral of Cologne!
Guided tour inside the Cathedral of Cologne!
Cologne

Guide was knowledgeable and interesting to listen to. The guided tour gets you into a gated section near the altar. I recommend it.

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Kimkim has always been good at this. Text or call and they'll help you out with anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jul 12, 2026

Dear Joseph,

Thank you a lot for your nice words!

Your feedback is really important to us!

I'm so happy you had a great trip and you enjoyed especially your private tour to Giethoorn!

It was a pleasure to work with you!
Best,
Lucie

A very enjoyable trip. The right balance of...
Germany | Mar 15 - Mar 20, 2026

Kimberly
Kimberly H.
Wallingford Center, CT | Reviewed on Mar 22, 2026
A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country. Read more

A very enjoyable trip. The right balance of free time and scheduled activities. Germany is a beautiful country.

Hotel Reviews
Leonardo Hotel Mainz
Mainz

Pros: Good location. A short walk from the train station. Town is easily accessible through a nearby parking garage elevator next door to the property. Cons: Staff when we arrived was less than friendly. We arrived prior to check in and assisting us felt like an annoyance. Room was warm. Air conditioning did not work. Breakfast was included but underwhelming - cold cuts a bit discolored (as though they had been out the day prior).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Heidelberg
Heidelberg

Great central location to train and Aldstadt. Clean, Great Service and incredible breakfast.

Authenticity & Character
Location
Central location, very walkable but also near train and Aldstadt.
Staff
Staff was above and beyond. Really friendly and helpful.
Cleanliness & Comfort
Haus im Tal
München

Overall, a good experience. Pros: Great Location, Clean & Good Service Cons: 1 trash can in room, no tissues, dimly lit bathroom, room states Alexa is available but there is none

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Free Time in Mannheim!
Free Time in Mannheim!
Germany
Heidelberg Old Town & Castle Tour
Heidelberg Old Town & Castle Tour
Heidelberg

This was a walking tour that began at our Hotel. Andreas, our guide, was wonderful. Very knowledgeable and accommodating. He recommended a restaurant at lunch that ended up being closed that day during the lunch hour. We returned at dinner and it was one of the best restaurants of our trip (Hackteufel).

Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

An extremely moving experience. Our guide was very knowledgeable and kind.

Quality of Experience
Guides, Drivers and Staff
Transport
BMW Museum (entrance tickets + guided tour)
BMW Museum (entrance tickets + guided tour)
Munich
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Mar 27, 2026

Dear Kimberly,

Thank you for your detailed review. This means a lot to us!

I'm really happy you enjoyed yout trip in Germany!

I'm really sorry to read that the hotel in Mainz hasn't met your expectation. Such details help us a lot.

I'm really happy you enjoyed the tour in Heidelberg! This is an amazing town!

I wish you all the best,
Lucie

Absolutely Amazing Trip!
Germany | Dec 20 - Dec 28, 2025

A
Anna M.
Ashburn, VA | Reviewed on Feb 02, 2026
Our trip to Munich and Salzburg was AMAZING!! So festive and gorgeous....the Christmas Markets were magical and the tour guides were fantastic!
Two major hi lights were the Sound of Music Tour, and the private Tour to Neuschwanstein Castle on our last day. Our wonderful and enthusiastic guide was David! We spent all day with David and it was a delightful time...he was so personable and funny, surprised us with coffee and the most deletable "donuts" and kept us entertained the entire day. ...
Read more

Our trip to Munich and Salzburg was AMAZING!! So festive and gorgeous....the Christmas Markets were magical and the tour guides were fantastic!
Two major hi lights were the Sound of Music Tour, and the private Tour to Neuschwanstein Castle on our last day. Our wonderful and enthusiastic guide was David! We spent all day with David and it was a delightful time...he was so personable and funny, surprised us with coffee and the most deletable "donuts" and kept us entertained the entire day. I would book another tour with David in a heartbeat.
Fritz was amazing as well...added so much to our tour to "Silent Night" and was a joy to be with.
We are still talking about our AMAZING Christmas and looking at pictures a lot. Gorgeous countries!
Thank you so much for a holiday full of wonderful memories!!
Anna Moore

Hotel Reviews
Living Hotel Das Viktualienmarkt
Munich

Our stay at Living Hotel Das Viktualienmarkt in Munich was great. The rooms were conveniently located, with my daughter and I sharing one while my husband had his own. The location was perfect for exploring the Christmas markets, and it really added to our enjoyment of the city.

Arthotel Blaue Gans
Salzburg

Arthotel Blaue Gans in Salzburg was wonderful! We had an incredible dinner in the hotel restaurant on Christmas Eve, which was a five-course meal. The ambiance and service made it a great experience.

Activity Reviews
Original Sound of Music Tour - group tour
Original Sound of Music Tour - group tour
Salzburg

The Original Sound of Music Tour - group tour in Salzburg was fabulous. We saw all the iconic locations from the movie, and our tour guide was outstanding, making the day extra special. It was a bucket list experience for me as a huge fan of the movie!

Munich Residenz, Treasury & Cuvilliés Theater (tickets included)
Munich Residenz, Treasury & Cuvilliés Theater (tickets included)
Munich

The Sound of Music tour was a dream come true for me as a huge fan! This was one of the highlights of our trip. Our tour guide was wonderful, and the whole experience was just magical. We were taken to the iconic film locations and could fully immerse ourselves in the history and scenery. I couldn't ask for a more perfect day!

Private tour from Munich to Neuschwanstein Castle & More
Private tour from Munich to Neuschwanstein Castle & More
Munich

The private tour from Munich to Neuschwanstein Castle was an absolute highlight! David, our guide, made the day outstanding with his personal touch, offering us hot coffee and delicious doughnuts. The walk up to the castle in the snow was magical, and the whole experience felt like being in a Disney movie. Seeing the inside of Neuschwanstein Castle was just incredible.

Hallstatt + Salzkammergut & World Famous Movie Locations (Small Group Tour/8Hours)
Hallstatt + Salzkammergut & World Famous Movie Locations (Small Group Tour/8Hours)
Salzburg

Our tour on Christmas Day was not what we expected at all. We were supposed to explore famous movie locations, but instead, we ended up going snowshoeing, which we were unprepared for. We spent a significant amount of time dealing with unexpected expenses, and the tour guide seemed uninterested. It wasn't the Christmas experience we had planned.

Munich’s Original Christmas Market Food Tour
Munich’s Original Christmas Market Food Tour
Munich

The Munich Christmas Market Food Tour was so much fun! We met another family who was also from Raleigh, and it turns out we had friends in common! Our group really clicked, and our tour guide, Kevin, made it extra enjoyable. We didn't want the tour to end!

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Feb 03, 2026

Dear Anna,

I'm so delighted to see your nice review!

Thank you so much for your nice words! Your feedback is so important to us, this means a lot and it always help us to know your toughts about tours and services!

I wish you all the best, and would be happy to create a new trip for you in the futur!
Lucie

Magical Germany Vacation!! (Thanks to Lucie)
Germany | Jan 11 - Jan 17, 2026

H
Heather P.
Jacksonville, FL | Reviewed on Jan 27, 2026
Lucie did an amazing job planning our visit to Germany. She was able to incorporate our interests and a pre-scheduled event into our itinerary. The Platzl hotel in Munich was perfectly located and the accommodations and staff were fantastic. We did a tour of Dachau with our guide Haim. He did a great job informing us and keeping our small group together. Lucie arranged for a rental car in Munich and we drove to the AMERON Neuschwanstein Alpsee Resort & Spa in Hohenschwangau, Schwangua. Home... Read more

Lucie did an amazing job planning our visit to Germany. She was able to incorporate our interests and a pre-scheduled event into our itinerary. The Platzl hotel in Munich was perfectly located and the accommodations and staff were fantastic. We did a tour of Dachau with our guide Haim. He did a great job informing us and keeping our small group together. Lucie arranged for a rental car in Munich and we drove to the AMERON Neuschwanstein Alpsee Resort & Spa in Hohenschwangau, Schwangua. Home to both the Neuschwanstein Castle and the Hohenschwangau Castle. Both are stunning.
The next day we visited the Top of Germany, Zugspitze. The cogwheel train up and the cable car down were part of the adventure. After coming off the mountain, we drove to the Linderhof Royal Palace. We enjoyed our walk, but due to the time of year, most areas weren’t open. It does look to be spectacular in the summer when the gardens are open. Still happy we went. Lucie was terrific in answering my questions about this day. We then drove back to Munich and took the train to Berlin. Appreciated the great seats Lucie has reserved for us. The first evening in Berlin was our pre-scheduled event. The following day, we had an amazing Jewish History tour led by Ronen. He was fantastic! After the tour we decided to walk to our appointed time at the Jewish Museum. We found a great place to eat and interesting sights along the way. The museum is a treasure. The next day Lucie had arranged for us to be picked up and driven to the airport. The drivers for not airport rides were wonderful! Can’t recommend the Kim Kim planning and specifically Lucie enough. She planned a dream vacation for us!!

Hotel Reviews
ARCOTEL John F Berlin
Berlin

The staff at the hotel was outstanding!!! The breakfast was good. The accommodations need to be updated and maintained.

Authenticity & Character
The room decor and amenities, like a jr suite with only one very strange chair to sit in, were confusing at best. The shower wasn’t clean. Our room was never serviced and the door lock didn’t work properly.
Location
Staff
The front desk staff were amazing!! Helpful and courteous!
Cleanliness & Comfort
Bed was comfortable, bathroom wasn’t clean and no seating other than the bed in a Jr Suite, unless you count the one strange rocking chair
AMERON Neuschwanstein Alpsee Resort & Spa 4*
Schwangau

The entire hotel was warm and welcoming. A wonderful mix of old and new in a beautiful setting. The staff went above and beyond in every interaction.

Authenticity & Character
Wonderful incorporation of the old and new
Location
Stunning!!
Staff
Couldn’t have been any more helpful!!
Cleanliness & Comfort
Platzl Hotel - Superior
München

The location, accommodations and especially the staff were fantastic! Would definitely recommend

Authenticity & Character
The outside was a great old building. The inside was warm and welcoming
Location
Convenient to sights, shopping, great restaurants and transportation
Staff
Every staff member we encountered, from front desk, to food service team to housekeeping were friendly and helpful
Cleanliness & Comfort
The room was clean, comfortable and had everything you would think you’d need and even things you didn’t. Having an umbrella was an unexpected addition and appreciated for our one day that it rained
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Didn’t really have an emergency. However, we had an issue when our guide didn’t show for our tour. Lucie had provided our tour team’s contact information so I reached out directly to them. In the midst of getting everything fixed, Lucie reached out proactively to be sure all was ok. She went above and beyond!!

Quality of Experience
Guides, Drivers and Staff
Lucie is five stars for sure!
Jewish Berlin tour
Jewish Berlin tour
Berlin

A wonderful and through overview of the sights and history. Ronen was an amazing guide. Lots of knowledge and did a great job answering our questions.

Quality of Experience
The information, locations and pace of the tour was great
Guides, Drivers and Staff
Ronen was terrific. Kept us moving, but not rushed. Informative. Not only provided information, but also took time to answer or questions
Transport
Transport was by foot. Great walk!!
Zugspitze round-trip tickets
Zugspitze round-trip tickets
Garmisch-Partenkirchen

Wow!! What amazing views! We took the train up and the cable car down. I would recommend that after riding both.

Quality of Experience
Guides, Drivers and Staff
The gentleman at the train station was wonderful confirming our route and where to be. The food service team at the panorama restaurant were great
Transport
Fun and pretty easy to navigate once we knew we were in the correct spot. The getting there and back was a wonderful part of the experience.
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

It feels strange to give a 5 star review to such an emotionally difficult tour, but it is so important that tours like this don’t let us forget what happened and how. Our tour guide Haim was terrific.

Quality of Experience
Well paced and informative
Guides, Drivers and Staff
Haim did a great job. Matter of fact with difficult information. And made sure we were all where we needed to be
Transport
Haim made it easy for us to get both the train and bus
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jan 28, 2026

Dear Heather,

Thank you so much for your nice words! I'm very touched by your words. This means a lot to me!

All the details about hotels and tours help us to improve ourselves more and more!

I'm so happy you enjoyed your holidays!

It was a pleasure to work with you and I would be happy to assist you again in the futur!

I wish all the best!
Lucie

Christmas Market Tour!
Germany | Dec 5 - Dec 15, 2025

Jill
Jill G.
Atlanta, GA | Reviewed on Dec 30, 2025
We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change. Read more

We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change.

Hotel Reviews
Cocoon Salzburg
Salzburg

This is a newer hotel that is very nice. We appreciated some of their sustainability efforts. The staff were efficient and kind. The bar/restaurant in the hotel was enjoyable; it had seasonal cocktails in the evenings and a delicious breakfast in the morning. The location of this hotel was nice because it was so close to the train station, but it was a little far of a walk to get to the markets and activities in the city center. It might have been nice to be a little closer to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Würzburger Hof 4*
Würzburg

This hotel was nice, and the staff were very kind. It was a good location close to the train station and within easy walking distance to the market. The breakfast was wonderful! The only problem we had was that the hotel was VERY warm inside, and the only option we had to adjust the temperature was to open a window. This made it a challenge to keep the room at a steady and comfortable temperature and there was a lot of activity and street noise at night, which kept us awake sometimes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and nice, but the heat was turned up way too high, and there was no way (that we could find) to turn it down. I believe the temperature outside during our stay was unexpectedly unseasonably warm, so this may have been a factor.
Hotel Opera
Munich

Very nice hotel in a quieter location, but close to the subway and fairly easy walking distance to the markets. The staff were kind and helpful. There is a nice little coffee shop and bakery less than a block away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We didn't really have an emergency, but we had to call for assistance once when we first arrived in Munich. Our flight arrived an hour early, so we waited for our ride, but even after our scheduled arrival time, we didn't see anyone or hear from anyone. So after waiting 90 minutes, I called for help, and she was able to get in touch with the driver and find out he was on his way, just running a bit behind. She was very helpful and got an answer quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Apple Strudel & Prezel cooking class incl. dinner & music
Apple Strudel & Prezel cooking class incl. dinner & music
Salzburg

We frequently participate in cooking classes when we travel, and this was one of the best we have ever participated in. The instructor was fun and clear, and the recipes were easy and delicious. We also appreciated how the class was set up and provided a group lunch at the end; this created opportunities to socialize with the other participants and make new friends! After class, I emailed the school, and they sent me copies of the recipes so I could easily remake them at home!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a walk from our hotel, and we had a little difficulty finding it.
At leisure : the Salzburg Christmas market
At leisure : the Salzburg Christmas market
Salzburg

This was one of our favorite Christmas Markets of the entire trip! An amazing violinist was playing when we first arrived, and the music could be heard throughout the market. It really added to the holiday atmosphere and felt so festive!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a far walk from our hotel.
Munich Food tour
Munich Food tour
Munich

We loved meeting our guide, Andrea. In addition to taking us to some great places and sharing delicious local food with us, she shared interesting information about the city and pointed out places we could return to on our own during our stay in Munich.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 31, 2025

Dear Jill,

Thank you so much for your nice comment! This means a lot to me!

I'm so happy you enjoyed your trip!

I take in consideration each of your comments to help us improving ourselves!

Once again thank you for your nice words, it was great to work with you and I would be happy to assist you for another trip in the futur!

Best,
Lucie