Lucie Dupuis

To celebrate our 25th wedding anniversary, we wanted our trip to Germany, Austria and northern Italy to be completely seamless and memorable. A friend recommended KimKim, and working with Lucie turned out to be the best decision we made.
Lucie listened closely to our goals and brought genuine local insight that automated travel tools simply cannot replicate. She eliminated the stress of coordinating logistics—handling all hotel bookings, private transfers, and tours with precision. Our itinerary was logically organized, with direct links to every confirmation and travel document we needed in one place.
Every accommodation and excursion exceeded expectations, especially arranging bike rentals to visit local wineries and a lake which was not available by train. Lucie’s restaurant recommendations were spot-on as well. When a minor question arose regarding one of our train tickets, Lucie and the KimKim team responded immediately to sort it out.
Thanks to Lucie, we were able to fully immerse ourselves in celebrating our milestone without any travel anxiety. We cannot recommend Lucie and KimKim highly enough and will definitely work with them on our next journey abroad.

Hotel Reviews

BioHotel Garmischer Hof

Garmisch-Partenkirchen

Staff were incredibly helpful!!

Authenticity & Character

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Staff

Cleanliness & Comfort

Hotel Goldener Adler, BW Signature Collection

Innsbruck

Excellent location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Greif, a Member of Design Hotels

Bolzano

Excellent location and we loved the bar at the sister hotel Hotel Laurin!

Authenticity & Character

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Staff

Cleanliness & Comfort

Hotel Leon D'Oro

Mori

Excellent hotel and superb service by the staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casanova Venice

Venezia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel location was excellent but the room was quite small. The closet was located at the foot of the bed and you could not get to the bathroom if the closet was open. Most other hotels had at least 2 seating options like chairs or a bench and chair. This room only had 1 chair. Granted we were not in the room much so in the grand scheme of things, it is not a huge deal.

Activity Reviews

Zugspitze round-trip tickets

Garmisch-Partenkirchen

Experience was great but unfortunately, it was extremely cloudy/foggy so we were unable to see anything. Was a cool experience though!

Quality of Experience

Transport

St. Mark’s Basilica with Terrace Access & Doge’s Palace | Semi-Private Tour

Venice

Excellent tour guide.

Quality of Experience

Guides, Drivers and Staff

Murano & Burano Islands Fully Guided with Private Boat (group/5h)

Venice

Seemed the trip was coordinated with the Glassblower's shop, Lace maker's shop & Pastry shop to promote purchasing from these vendors. Other than coordinating the travel and directing us to these shops and providing recommendations for restaurants for lunch, the guide did not add much to the excursion, although she was very pleasant.

Quality of Experience

Guides, Drivers and Staff

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Private Evening Gondola Ride Venice & City Stroll

Venice

Really enjoyed our city walking tour and evening gondola ride. Our guide Pamela was excellent and pivoted quickly when we advised we had toured the Doges Palace and St. Mark's Basillica earlier that day. She also recommended a restaurant for dinner and we ate there our last night and it was the best meal of our trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Nordkette - Top of Innsbruck

Innsbruck

Thankfully, we had a beautiful day and had beautiful views!

Quality of Experience

What a great adventure! Lucie planned the perfect Bavaria road trip. We experienced Eagles Nest, Zugspitze and a couple castles. The hotels were clean and comfortable. The documents center at Eagles Nest was very interesting way to learn the history.
We toured the Porsche factory and museum, this was probably my favorite part of the trip.
It took a minute to understand the app but once I figured it out I was pleasantly surprised how well organized it made the trip.

Our trip to Germany was very educational. We visited Berlin, Frankfurt, Heidelberg, Nuremberg, Munich, and
Wiesbaden. We also went to the Dachau concentration camp.

The food tour guide in Berlin, Anna, was simply excellent. She chose simple but delicious foods such as currywurst and doner kebabs that had a particular meaning to Berlin. She also provided historical information as we walked from location to location that were meaningful and educational.

Max, Niklas, Amir, and Connie were also very good and knowledgeable guides. We learned a lot from all of them. Amir was particularly accommodating as well as being a good driver.

Hotel Review

Hotel Oranien Wiesbaden

Wiesbaden

Very well-appointed furnishings, clean and comfortable. The onsite restaurant was surprisingly good and the service excellent.

Authenticity & Character

Interior was quite authentic

Location

Walkable to the center of town

Staff

Cleanliness & Comfort

Activity Reviews

Former Nazi Rally Ground Tour

Nuremberg

Our guide Niklas did an outstanding job of explaining the history of the grounds. He was well prepared with videos and pictures and presented an accurate description of the political and economic situation of that time in Germany which led to the rise of the Nazis.

Quality of Experience

Guides, Drivers and Staff

Berlin food tour

Berlin

Our guide for the food tour, Anna, was simply outstanding. She was knowledgeable and funny and made the experience enjoyable and educational. Her choice of food - currywurst and doner kebabs was inspired - simple and delicious but with historical underpinnings. Also escorting us through different neighborhoods at night was inspired and interesting as we learned a lot of the history that way.

Quality of Experience

Guides, Drivers and Staff

Discover Berchtesgaden and Eagle's Nest

Munich

Our guide was excellent, the views were stellar, but we found it to be the least consequential tour for us. Just didn't speak to us, and we didn't find it particularly interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Dachau Concentration Camp Tour

Munich

Our guide, Connie, was well prepared and knowledgeable. The preservation of the site and the artifacts along with the information provided made it memorable and emotionally significant.

Quality of Experience

Guides, Drivers and Staff

Heidelberg Private Guided Walking tour old town with Castle visit

Heidelberg

Our guide, Max, was a local and very well informed. Heidelberg was beautiful and it was interesting learning about its history as well as exploring the streets and the castle.

Quality of Experience

Guides, Drivers and Staff

Working with Lucie and KimKim resulted in a trip that was the best experience imagineable for my daughter and I. I explained what I was looking for in a vacation in Germany and what I wanted was not a simple off-the-shelf tour. My vacation involved a combination of an initial trip to Munich followed by a tour of the Bavarian countryside and southwestern Germany that my daughter and I will never forget. Our experience kicked off with a tour of Nymphenburg Palace and and the Old Central city center of Munich. This was followed the next day by a tour of the historic Dachau Concentration Camp that is not to be missed. The last day included a guided tour of Oktoberfest with a genuine tent experience including ready-made friends together with food and drink. PROST! The guides for Oktoberfest and Dachau were arranged by KimKim with a knowledgeable family-owned tour company that was perfectly situated close to our hotel. They were wonderful. After Munich we were off on a cross country tour via rental car arranged by Lucie of various castles, palaces and historic sites across Bavaria and the foothills of the German Alps. Along the way, tours of various castles and palaces were arranged including Linderhof Palace, Neuschwanstein Castle, Lichtenstein Castle and the hilltop castle Hohenzollern were arranged. We even managed to throw in a tour of Hohenschwangau Castle that was not in our itinerary but the ample time provided in our schedule allowed. All of these planned excursions were situated close to charming towns like Fussen and Tubingen where wonderful hotels were booked by KimKim along the way. After a full but unrushed tour shedule each day, Lucie provided recommendations for great restaurants and shopping locations near our hotel to unwind and have a relaxing tasty meal. Where possible details such as tickets were arranged by Lucie and KimKim in advance, and where this was not possible, they provided detailed instructions on how to secure entry to everything we wanted to see. The German part of our trip ended with a drive through the Black Forest for a short stay at the spa town of BadenBaden and then down the length of the lovely hills of the Black Forest to the scenic Triberg Falls. There I couldn't resist purchasing a cuckoo clock at one of the many local shops that still make and sell these mechanical marvels. Finally, we were off by train with tickets arranged by Lucie and KimKim to Zurich for the final leg of our journey. After a short train ride, we were off for a tour of the city followed the next day by a trip for a tour of a beautiful small vineyard and wine tasting at Rapperswil on Lake Zurich and reservations for a delicious lunch at a restaurant overlooking the lake. I cannot truly say enough about how Lucie and KimKim made this once in a lifetime trip for me and my daughter an everlasting memory that we will always cherish. I highly recommend using KimKiim to take care of the details of any dream vacation that you wish to arrange.

Hotel Reviews

Maritim Hotel Munich

Munich

Terrific Brunch!

Authenticity & Character

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Staff

Cleanliness & Comfort

Hotel Sonne Füssen

Fussen

Absolutely beautiful nestled below a castle

Authenticity & Character

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Staff

Cleanliness & Comfort

Hotel Krone ****S

Tübingen, Germany

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Batschari Hotel Baden - Baden

Baden Baden

Authenticity & Character

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Staff

Cleanliness & Comfort

Boutique Hotel Helmhaus

Zürich

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Oktoberfest Tour – Experience The World-Famous Party

Munich

Quality of Experience

Guides, Drivers and Staff

Transport

Dachau Concentration Camp Memorial

Munich

Quality of Experience

Guides, Drivers and Staff

Transport

Höhenzollern Castle (Timed Entrance tickets)

Germany

This was a wonderful surprise. I actually enjoyed it the most of all the wonderful castles and palaces I visited and they let you take pictures inside!

Quality of Experience

Guides, Drivers and Staff

Transport

Estate Wine Tasting in Rapperswil

Zürich

Quality of Experience

Guides, Drivers and Staff

The tour guide was fantastic. A unique experience

Transport

Welcome to Munich

Munich

Quality of Experience

Guides, Drivers and Staff

Transport

Transportation via a friendly driver in a wonderful Mercedes limousine

Welcome to Tübingen!

Tubingen

Quality of Experience

Guides, Drivers and Staff

Transport

Akosh and canyoning were the highlights of the trip. Lucie did such a great job planning this trip. Everything went off without a hitch.

Thank you Lucy for helping us have such a great vacation. It was way more relaxing because we didn’t have to take care of the details. The days were perfectly balanced with planned activities and time for us to explore Bavaria.

We couldn't be happier with the service that Kim Kim and their team provided! Lucie made planning our trip very easy. From planning to arrival & departure, everything was great! We really appreciated the personal attention that Lucie, our travel organizer gave us! She listened carefully to our trip requests and made herself available whenever we asked to meet with face-time or a phone call! Lucie helped make our 50th anniversary dream trip a reality! All of our requests were honored from our hotels to excursions and beyond. The Kim Kim app was also very helpful as our trip itinerary was right at our fingertips and included maps and information about everywhere we traveled. We would not hesitate to recommend Kim Kim or to use them again ourselves in planning another trip!

Good pacing on the vacation. We were able to get a lot done in a short time without feeling rushed. Travel was easy and comfortable. Good communication throughout the planning process. Our trip advisor was able to give us last minute suggestions for activities in Frankfurt. Tours guides were each wonderful. Heike, our cologne tour guide, went out of her way to specialize the tour for our interests. Martin taught us so much and we're inviting to learn from. Justin was the perfect guide to the local scenery!

Hotel Review

Platzl Hotel - Superior

München

Best breakfast. Stylish and great atmosphere. Comfortable lobby with great bar.

Authenticity & Character

Classic Bavarian architecture and traditional theme.

Location

Staff

Cleanliness & Comfort

Most comfortable pillows of the trip

Activity Reviews

Berlin Introduction

Berlin

Very educational and friendly tour guide

Queer Berlin: Birthplace of LGBTQ+ Movements in Schöneberg, the world's first gay ghetto

Berlin

This tour guide, Justin, was authentic and knowledgeable. He asked us great questions about what we wanted to learn and then focused the tour to satisfy those questions. I would do this tour again!

Quality of Experience

Guides, Drivers and Staff

Transport

Cologne private guided walking tour

Cologne

We still talk about Heike, our tour guide, and what a delight she was to walk and talk with. We would happily do this tour again. She gave us all the interesting tidbits and and made the long history understandable and relatable.

Quality of Experience

Guides, Drivers and Staff

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Free Time in Cologne!

Cologne

Lucie booked us a hotel within walking range of the beautiful Rhine river, and amazing Cathedral. Having our free time to absorb the sights and history of the city at our own pace was highly appreciated.

Neuschwanstein Castle Full-day tour

Munich

Had a fine experience. Met all expectations. Many thanks to the bus driver!

Quality of Experience

Guides, Drivers and Staff

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Panorama Cruise on the Rhine River

Cologne

Good drinks. Exactly what we were looking for.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, we had very good guides while in Germany. Our tour guides for Dachau and Neuschwanstein Castle were both excellent, as was Marta our food guide while in Berlin.

While it was awesome getting to visit Allianz Arena, listening to an English audio tour while moving around with a tour group being led in German was less enjoyable. While the audio tour was informational, we were unable to interact with the overall tour group and tour guide, especially when she posed questions to the group.

Overall, as a family, we all really enjoyed our time in Munich, and in hindsight, wish we had stayed there an additional day.

All went well with the taxi service provided and the train tickets that were purchased. Getting a taxi (too few uber drivers available) from the Dresden train station was very difficult, and we ended up walking to out hotel, not a huge issue, more just a personal inconvenience as the handle on my luggage had broken. We had an issue with our Elba river cruise, resulting in us taking a much shorter cruise (1 hour) so I think we missed out on seeing and learning more about this city, making it the kids' least favorite city of our trip.

The pacing of our time in Berlin was much slower than the previous two cities, which I think the kids appreciated, as it gave them more down time to recover between activities. Our first walking tour was VERY long (scheduled for 3.5 hours). Kids made it for about 2.5 and luckily our tour guide shortened it at that point. Arriving on a Sunday, I wish we had known that the art market was only open during the weekend. We passed it in the distance on the walking tour but did not have a chance then to return and actually go through it.

We only went to the Berlin Story Museum while in Berlin (wish we had also done Checkpoint Charlie). The museum itself was very interesting and both kids seemed to really take in all of the information there without rushing through it.

All three hotels were located in easily accessible areas (walking in Munich, taking the various subways in Berlin) and provided good breakfast options. None had particularly effective AC systems, but that was more a complaint of my American teenage son. We lucked out with weather that was usually in the mid-60's by evening, so it was never so hot that we all felt the "need" for air conditioning.

Overall, both kids said their favorite days were the ones spent at Neuschwanstein Castle and in Potsdam exploring the town and the palace.

Hotel Review

Hotel Admiral 4*

Munich

Authenticity & Character

cute terrace area in the back and nice hotel overall though nothing that screams "authentic"

Location

easy to walk to the market and the Old City Center, as well as access mass trans

Staff

we were able to check in when we arrived (a few hours early) which set a great tone. Staff was helpful with breakfast and getting us a taxi

Cleanliness & Comfort

quiet location, easy breakfast, overall a lovely experience

Activity Reviews

Dachau Concentration Camp Memorial

Munich

While our tour group was a little big, our tour guide was excellent. Tour was well paced and very educational. Train / bus times worked out excellently so we actually arrived back to Munich a little early.

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Street Food Tour

Berlin

Sadly this experience was underwhelming. We were part of a VERY large group (14 people). Though we circled Victoria Market, we didn't visit any of the stalls, which was a disappointment. While I understand that one can only visit locations when they are open, we ended up having a large "snack" first, then dessert, then the after dinner drink, and then the sit down dinner, so everything was out of order. I appreciated the guides "want not, waste not" mentality. At each stop, he asked if everyone wanted their own serving (ex. a whole sandwich?) or if they wanted to share with a family member. This was great in that food was not unnecessarily wasted, but is also means that we paid for a tour for three people and never ate three people's worth of food (two sandwiches, two desserts, two drinks, one final meal).

Quality of Experience

Private Essential Berlin Tour: Landmarks Highlights & History

Berlin

Be aware this is a LONG full walking. While our guide was great in shortening it towards the end (3 hour walking tour was too much upon arrival for my two teenagers), it is a lot of walking and standing. It did help that it was a private tour and we were able to do this. It did, however, give us a better idea of the layout of the central part of the city and gave us context for many of the buildings and architecture that we would not have gotten on our own.

Quality of Experience

Guides, Drivers and Staff

FC Bayern Museum & Arena Tour

Munich

Great for soccer fans.

Quality of Experience

Guides, Drivers and Staff

Lucie was incredible! From start to finish she listened, planned, reworked and was just amazing! She included everything we wanted, selected lovely places for us to stay, made sure the trip went smoothly with a rental car, and gave helpful tips to us. When we added or subtracted things mid- planning she didn’t hesitate! She reworked our itinerary so quickly! I cannot say enough about how kind funny and professional Lucie was. We are planning our next trip in 2027 and will be asking for Lucie specifically! Thank you so much for planning our One of a Kind Grimm Faery Tale Trail Adventure! It was magical!