Company Logo for Mobee International
Specialists
Reviews for Mobee International
Traveler Photos

Mobee International

Mobee International is a French DMC. We have 18 experienced and trained travel agents in Europe countries to guarantee unforgettable stays.

Our only mission is to provide you with customized and personalized stays from A to Z. We make your wildest dreams come true, such as flying to Monaco from Nice by helicopter, renting vintage cars to travel through Tuscany or renting a catamaran and a staff to sail on the French Riviera... everything is possible with us. Your only limit will be your imagination!

We specialize in the following destinations :
- France
- Switzerland
- Germany
- Multi-country trips all over Europe (England, Netherlands, Italy, Spain, Portugal...).

We also offer trips for travelers with disabilities (wheelchair, medical assistance).

We offer you a 24/7 assistance during your trip of a lifetime !

Mobee International is part of the following groups: France Travel Agents, Germany Travel Agents, Switzerland Travel Agents

Featured trips & expertise

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Recent Trip Reviews for Mobee International

Highly recommend!
Germany | Dec 6 - Dec 15, 2025

M
Molly B.
Denver, CO | Reviewed on Jan 07, 2026
We had a fantastic trip! The trip was exactly as advertised. We had wonderful guides and the hotels were great. Valentine is easy to work with and made fabulous recommendations. I can easily recommend working with her. Read more

We had a fantastic trip! The trip was exactly as advertised. We had wonderful guides and the hotels were great. Valentine is easy to work with and made fabulous recommendations. I can easily recommend working with her.

Hotel Reviews
Mövenpick Hotel Stuttgart Airport
Leinfelden-Echterdingen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Altes Brauhaus Garni
Rothenburg ob der Tauber
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Le Colombier
Colmar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day Trip From Colmar to Eguisheim, Riquewihr & Haut Koenigsbourg Castle
A Day Trip From Colmar to Eguisheim, Riquewihr & Haut Koenigsbourg Castle
Colmar
Quality of Experience
Guides, Drivers and Staff
Transport
Ruinart guided visit with Tastings & UNESCO Champagne caves
Ruinart guided visit with Tastings & UNESCO Champagne caves
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Instant Gourmet - Taittinger
Instant Gourmet - Taittinger
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Instant Gourmet - Taittinger
Instant Gourmet - Taittinger
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Instant Gourmet - Taittinger
Instant Gourmet - Taittinger
Reims
Quality of Experience
Guides, Drivers and Staff
Transport
Veuve Clicquot, family grower & lunch
Veuve Clicquot, family grower & lunch
Reims
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jan 07, 2026

Hi Molly,
Thank you so much for your kind review :)
It was a pleasure to organize this winter trip for you.
See you soon in Europe!!!
Valentine

Mathilde and Amandine created an amazing trip...
Germany | Dec 19 - Dec 28, 2025

J
Jennifer M.
Miami, FL | Reviewed on Jan 03, 2026
Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details. Read more

Mathilde and Amandine created an amazing trip for my daughter and me! We enjoyed Christmas markets in 3 cities in Germany and spent the holiday in Paris. We are very appreciative for their local insights and suggestions, as well as their willingness to speak with us to discuss details.

Hotel Reviews
King's Hotel Center Superior
Munich

The front desk staff were very friendly and helpful. Complimentary breakfast had many delicious options.

Authenticity & Character
Location
Within walking distance of everything we did, such as the Pinakothek Museum and Christmas markets.
Staff
Richard at the front desk was especially kind and helpful.
Cleanliness & Comfort
Clean, but the room was very hot and we could not control the temperature. We were forced to cool it down by opening a window at night (in the winter).
NH Heidelberg
Heidelberg

Gorgeous hotel! The breakfast buffet had so many options, and the front desk staff were very friendly. Wish we could have had more than 1 night here.

Authenticity & Character
Location
Within walking distance of the shopping area and Heidelberg Castle. A bit of a hike, but we managed.
Staff
Cleanliness & Comfort
ESPLANADE Saarbrücken
Saarbrücken

Very nice hotel, but in a not-great area of the city. Surrounded by graffiti, and our Uber would not drop us off directly at the hotel due to one-way streets. We needed to walk about 1 block.

Authenticity & Character
Not very family friendly. Very red and black with a visible shower from the bedroom.
Location
Bad area of town. People were loud outdoors all evening.
Staff
Front desk staff were very kind.
Cleanliness & Comfort
Hotel 34B
Paris

The location was a bit far from everything we wanted to see, and the interior needs a serious redesign. It is blue, red, and white wallpaper and carpets throughout the hallways that look like a labyrinth.

Authenticity & Character
Interior decor
Location
Staff
Most everyone was very kind and helpful, especially the kitchen staff who helped me prepare a tray for my daughter when she was ill.
Cleanliness & Comfort
Elevators fit only 2 people.
Activity Reviews
Day Tour to Salzburg from Munich
Day Tour to Salzburg from Munich
Munich

It was way too short. We were only in Salzburg about 3 hours and spent 4 hours on a train.

Quality of Experience
Guides, Drivers and Staff
Transport
Leave earlier and stay later.
Munich’s Original Christmas Market Food Tour
Munich’s Original Christmas Market Food Tour
Munich

Bridget was fantastic! She made sure we experienced all of the highlights and also gave us some history to the area.

Quality of Experience
Guides, Drivers and Staff
Welcome to Saarbrücken!
Welcome to Saarbrücken!
Saarbrucken

We did not enjoy this city at all. It had no charm and was full of graffiti. In hindsight, we wish we would have stayed 2 nights in Heidelberg.

Quality of Experience
Welcome to Paris
Welcome to Paris
Paris

Our driver was wonderful. He communicated with us about the schedule and was awaiting us when we arrived at the train station.

Quality of Experience
Guides, Drivers and Staff
Transport
Smooth, professional driving! We tend to get motion sickness, and he was a very gentle driver.
Christmas Dinner Cruise
Christmas Dinner Cruise
Paris

Very well organized, delicious food, beautiful ambience, and attentive wait staff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We needed to contact Mobee International on a weekend when my daughter became ill so that we could arrange to cancel the day's activities. The 24/7 staff were very understanding and kind.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jan 05, 2026

Hi Jennifer,
Amandine & I were so happy to craft this itinerary for you and your daughter, and be your local advisors! I'm glad you had a great trip and appreciate your feedback on the services you disliked, it helps a lot in improving our services!
Best,
Mathilde

My daughter, my niece and myself booked a win...
Switzerland | Dec 17 - Dec 22, 2025

P
Paulette C.
Baltimore, MD | Reviewed on Jan 02, 2026
My daughter, my niece and myself booked a winter ski trip to Switzerland last month. Our specialist Mathilde was phenomenal. She ensured we had an overall amazing ski experience and booked the right tours for our adventure. She was knowledgeable, and patient as I had lots of questions. She gave us recommendations as it relates to Christmas markets, must see places and shopping areas. The hotels were absolutely cozy and stunning. The restaurant recommendations were superb. We plan on... Read more

My daughter, my niece and myself booked a winter ski trip to Switzerland last month. Our specialist Mathilde was phenomenal. She ensured we had an overall amazing ski experience and booked the right tours for our adventure. She was knowledgeable, and patient as I had lots of questions. She gave us recommendations as it relates to Christmas markets, must see places and shopping areas. The hotels were absolutely cozy and stunning. The restaurant recommendations were superb. We plan on taking another trip to Switzerland next winter. This is my 3rd time using Kim Kim for travels overseas, and they never disappoint, We will definitely reach out to Kim Kim when we return to Switzerland in Dec. 2026.

Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Schilthorn - Piz Gloria
Schilthorn - Piz Gloria
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jan 05, 2026

Hi Paulette,
Thank you so much for your amazing feedback, I'm so happy you had such a memorable trip to Switzerland! It was a pleasure organizing this Ski & Christmas market trip for you and I look forward to organizing your adventure next year!
Best,
Mathilde

Christmas Market Tour!
Germany | Dec 5 - Dec 15, 2025

Jill
Jill G.
Atlanta, GA | Reviewed on Dec 30, 2025
We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change. Read more

We had a wonderful time on our holiday trip to Germany and Austria. The whole trip was well planned with exactly what we asked for. We really enjoyed the food tour in Munich with Andrea and the cooking class in Salzburg. We loved the day trip train tickets that allowed us flexibility to choose our own adventure based on how we were feeling that day. All of our hotels were nice and in good locations. I can't think of anything I would change.

Hotel Reviews
Hotel Opera
Munich

Very nice hotel in a quieter location, but close to the subway and fairly easy walking distance to the markets. The staff were kind and helpful. There is a nice little coffee shop and bakery less than a block away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Würzburger Hof 4*
Würzburg

This hotel was nice, and the staff were very kind. It was a good location close to the train station and within easy walking distance to the market. The breakfast was wonderful! The only problem we had was that the hotel was VERY warm inside, and the only option we had to adjust the temperature was to open a window. This made it a challenge to keep the room at a steady and comfortable temperature and there was a lot of activity and street noise at night, which kept us awake sometimes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean and nice, but the heat was turned up way too high, and there was no way (that we could find) to turn it down. I believe the temperature outside during our stay was unexpectedly unseasonably warm, so this may have been a factor.
Cocoon Salzburg
Salzburg

This is a newer hotel that is very nice. We appreciated some of their sustainability efforts. The staff were efficient and kind. The bar/restaurant in the hotel was enjoyable; it had seasonal cocktails in the evenings and a delicious breakfast in the morning. The location of this hotel was nice because it was so close to the train station, but it was a little far of a walk to get to the markets and activities in the city center. It might have been nice to be a little closer to the city center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Munich Food tour
Munich Food tour
Munich

We loved meeting our guide, Andrea. In addition to taking us to some great places and sharing delicious local food with us, she shared interesting information about the city and pointed out places we could return to on our own during our stay in Munich.

Quality of Experience
Guides, Drivers and Staff
Transport
At leisure : the Salzburg Christmas market
At leisure : the Salzburg Christmas market
Salzburg

This was one of our favorite Christmas Markets of the entire trip! An amazing violinist was playing when we first arrived, and the music could be heard throughout the market. It really added to the holiday atmosphere and felt so festive!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a far walk from our hotel.
Apple Strudel & Prezel cooking class incl. dinner & music
Apple Strudel & Prezel cooking class incl. dinner & music
Salzburg

We frequently participate in cooking classes when we travel, and this was one of the best we have ever participated in. The instructor was fun and clear, and the recipes were easy and delicious. We also appreciated how the class was set up and provided a group lunch at the end; this created opportunities to socialize with the other participants and make new friends! After class, I emailed the school, and they sent me copies of the recipes so I could easily remake them at home!

Quality of Experience
Guides, Drivers and Staff
Transport
It was a bit of a walk from our hotel, and we had a little difficulty finding it.
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

We didn't really have an emergency, but we had to call for assistance once when we first arrived in Munich. Our flight arrived an hour early, so we waited for our ride, but even after our scheduled arrival time, we didn't see anyone or hear from anyone. So after waiting 90 minutes, I called for help, and she was able to get in touch with the driver and find out he was on his way, just running a bit behind. She was very helpful and got an answer quickly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 31, 2025

Dear Jill,

Thank you so much for your nice comment! This means a lot to me!

I'm so happy you enjoyed your trip!

I take in consideration each of your comments to help us improving ourselves!

Once again thank you for your nice words, it was great to work with you and I would be happy to assist you for another trip in the futur!

Best,
Lucie

Extraordinary experience from start to finish
Germany | Dec 12 - Dec 19, 2025

Laura
Laura H.
Denver, CO | Reviewed on Dec 20, 2025
What a wonderful experience! We traveled to Germany in December 2025 and started planning around March. Lucie, our advisor, was incredible from the start. She listened to what we wanted the trip to be like, suggested itineraries and adjustments to help us make the trip our own. She guided us through logistics including how much we wanted to spend, type of transport (trains, bus, etc), type of hotel, group vs private tours, etc. Lucie took care of all the logistics and made sure we had all... Read more

What a wonderful experience! We traveled to Germany in December 2025 and started planning around March. Lucie, our advisor, was incredible from the start. She listened to what we wanted the trip to be like, suggested itineraries and adjustments to help us make the trip our own. She guided us through logistics including how much we wanted to spend, type of transport (trains, bus, etc), type of hotel, group vs private tours, etc.

Lucie took care of all the logistics and made sure we had all information needed. It was truly a concierge experience where we showed up without worrying about any of the details and made the trip much more enjoyable.

The selections for hotel, guides, etc were perfect based on the information we provided. Every tour experience was educational and enjoyable and Lucie made sure to leave us free time in the evenings, which we requested. I have family members using KimKim for their upcoming trips based on our experience and we will definitely use KimKim again.

Hotel Reviews
Garner Berlin - Mitte, an IHG Hotel
Berlin

A very simple hotel; one where the difference between American and European ratings was more prominent. The bathroom was basically in the bedroom.

Authenticity & Character
Location
Right near checkpoint charlie
Staff
Cleanliness & Comfort
25hours Hotel HafenCity
Hamburg

Amazing character!

Authenticity & Character
Location
Staff
Solid, nothing extraordinary
Cleanliness & Comfort
Dorint Hotel Dresden
Dresden

A little out of date

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Nürnberg Central
Nürnberg

Amazing hotel. Truly 5 stars.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Haus im Tal
München

This is a club pretending to be a hotel. Rooms are more to make a statement than be functional. Comfortable beds but minimal storage. Noisy. Great location for access to old town, but not restorative. No lobby, check in is in the bar.

Authenticity & Character
It had character, just not one we enjoyed
Location
Staff
Cleanliness & Comfort
Showers smelled, carpets were old
Activity Reviews
Munich WWII Combo: Third Reich & Dachau Tour
Munich WWII Combo: Third Reich & Dachau Tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Sachsenhausen Concentration Camp Tour With Licensed Guide
Sachsenhausen Concentration Camp Tour With Licensed Guide
Berlin
Quality of Experience
Guides, Drivers and Staff
UNESCO Warehouse District Tour
UNESCO Warehouse District Tour
Hamburg

Incredible tour with local knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Explore Berlin Highlights & History Tour
Explore Berlin Highlights & History Tour
Berlin
Quality of Experience
Guides, Drivers and Staff
Dresden Old Town Walking Tour
Dresden Old Town Walking Tour
Dresden
Quality of Experience
Guides, Drivers and Staff
Transport
Nuremberg Combo Tour WW2 + Old Town
Nuremberg Combo Tour WW2 + Old Town
Nuremberg
Quality of Experience
Guides, Drivers and Staff
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 24, 2025

Dear Laura,

Thank you so much for your detailed review! This will help us a lot to improve our offer!

I'm so happy you enjoyed your trip!

It was a pleasure to work with you!
I wish you all the best and would be happy to create a new trip for you!

Best,
Lucie

Fun trip to Germany
Germany | Nov 27 - Dec 2, 2025

J
Jodie H.
Houston, TX | Reviewed on Dec 08, 2025
Our trip to Germany was great, and Lucie made it easy to plan. We started with several tours. The Apple Wine tour was interesting, but I was expecting to sample some Apple Wine tour. It was more of a historical wine tour than a wine tour with tasting, so I was disappointed about that. The tour overall was great, and I learned a lot of interesting things about Apple wine. That said, I enjoyed walking around in Frankfurt and seeing the Christmas Market. Our room at the Sofitel was nice but... Read more

Our trip to Germany was great, and Lucie made it easy to plan. We started with several tours. The Apple Wine tour was interesting, but I was expecting to sample some Apple Wine tour. It was more of a historical wine tour than a wine tour with tasting, so I was disappointed about that. The tour overall was great, and I learned a lot of interesting things about Apple wine. That said, I enjoyed walking around in Frankfurt and seeing the Christmas Market. Our room at the Sofitel was nice but very small. This was a hotel I picked, and I probably would not choose it again if you are traveling as a couple. Our Rhine Valley tour was nice. We went to some really nice wineries where they served generous pours. We also went to lunch, which was delicious. The couple we shared our tour with was a lot of fun, too. We then went to Heidelberg.
Unfortunately, the weather was bad, but we still enjoyed learning about the castle and the town's history. The hotel was nice. If you like an older-style hotel, this is the place to stay. The mattresses were very firm. We then went to Baden-Baden, which was my favorite place we visited because of the hotel, shopping, and restaurants. The hotel was absolutely beautiful. I highly recommend this hotel. Service was great, and the decor was perfect. It is right across the street from the Christmas Market, which was beautiful and looked like a scene out of a Hallmark movie. lol. The food was great, and so was the shopping. We went to the thermal spas. This was okay. I wish we had known to bring a robe, a towel, and flip-flops to the spa, which are typically provided. We did not know where to go or how to enter the spa, and the front desk was not helpful. It was okay and could have skipped going here. I would still highly recommend Baden Baden. We really enjoyed our trip and appreciate all the recommendations for restaurants and stops on the way to Wurzberg.

Hotel Reviews
Steigenberger Icon Europäischer Hof Baden Baden
Baden Baden

This hotel is beautiful. The space is beautifully decorated and is in an ideal location for the casino, Christmas market, and shopping. I would go back to Baden Baden to stay here. I am sad that we only stayed for one night. Also, the people were very kind, and the service was excellent.

Authenticity & Character
Location
Ideal location and view from our room.
Staff
Cleanliness & Comfort
Whoever decorated and designed this hotel did an amazing job.
Europäischer Hof (Heidelberg)
Heidelberg

I would describe as nostalgic. I typically like modern. The room was clean but the beds were firm. Our shower head did not adjust but worked. The service was great. It was not my favorite place I stayed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Frankfurt Opera
Frankfurt

The room was very, very small. The pictures on the website were deceptive. That said, the room was clean, and the linens were amazing. The bed was supersoft and comfortable. Great location and the service was great. If I stayed here again, I would stay in a larger room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was very very small for 2 people
Activity Reviews
Frankfurt's Apple Wine Private Tour
Frankfurt's Apple Wine Private Tour
Frankfurt

Great tour, but wish it had included a sample of Apple Wine. Love the history lesson and walking around the city. Meeting location was vague but we figured it out and confirmed with our tour guide at their office.

Quality of Experience
Guides, Drivers and Staff
Transport
Romantic Rhinevalley Castles & Wine tour
Romantic Rhinevalley Castles & Wine tour
Germany

We went on a tour with another couple that we met during the tour. It was fun. They pour generous samples of wine and can taste whatever you want. The wine was great and had something for everyone. Because the group was small, it was nice to customize the tour as we went along. The wineries were beautiful. We had a lot of fun and would recommend for wine lovers. Lunch was also delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Heidelberg Private Guided Walking tour old town with Castle visit (3 hours)
Heidelberg Private Guided Walking tour old town with Castle visit (3 hours)
Heidelberg

Love a good history lesson and a castle. Our tour guide was great and also gave us a lot of information about living in Heidelberg. I would recommend this tour because it gives you a chance to learn and experieince Heidelberg all in one tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 09, 2025

Dear Jodie,

Thank you so much for you detailled review. This means a lot to me.

I take in consideration all your notes. It's very important for us to know your thoughts about the trip.

I'm sorry to read that the tour in Frankfurt was not what you were expecting.

It was a pleasure to design this trip with you! I'm glad you enjoyed your time in Germany!

I wish you all the best,
Lucie

Planning our trip was easy and seamless.
Germany | Nov 22 - Dec 1, 2025

Elisabeth
Elisabeth A.
Newark, NJ | Reviewed on Dec 04, 2025
Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare. Read more

Planning our trip was easy and seamless. Mathilde was very helpful and responsive. She was especially helpful when there an issue with the Italian railway system, and was able to change our tickets to a different time and route in order to get us to our next destination with time to spare.

Hotel Reviews
Scandic Nürnberg Central
Nürnberg

Pros: steps away from both the Old Town and the train station, excellent breakfast buffet, comfortable room. Cons: This is a rather basic hotel- there was no doorman or person to help bringing your bags up, rooms are only refreshed/cleaned on request, and the person at the desk looked at me as if she had never heard of the concept of refreshing the room on a daily basis.

Authenticity & Character
Not at all charming- it is clean, quiet, and comfortable, but it could be any generic hotel anywhere.
Location
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München

A beautiful, charming and excellent hotel very well situated for tourist sites. Beautiful lobby, attentive staff, excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The only reason I gave this 4 stars instead of 5 was that the room was quite small. This is not unusual for European hotels and the room was otherwise very comfortable and well appointed.
Falkensteiner Hotel
Bolzano

Lovely, new hotel with interesting decor and lots of amenities. Well situated close to the historic part of town with very helpful staff.

Authenticity & Character
Location
Close to the train station, close to the historical section of town, very convenient. The only problem is that the hotel is situated in a large building which houses an upscale shopping center, and we walked right past it several times as there is no sign at the door to let you know it is in fact a hotel.
Staff
Cleanliness & Comfort
Star Hotel Rosa Grand
Milan

Steps away from Duomo square and convenient to the city center, this is a huge, older hotel which has been nicely refurbished. It's so big that it felt slightly impersonal, although the staff was very helpful and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Dec 05, 2025

Hi Elisabeth!
Danke for your amazing review, it is a pleasure to read about your wonderful experience to Germany & Nothern Italy!
Thanks for pointing out our reactivity in case of issues, glad you enjoyed it and we could solve any problem almost instantly!
I'm glad you enjoyed the hotels & tours!
All the best,
Mathilde

1 week. 2 teenage children. 3 modes of transport. ~ kimkim made our family trip to Germany as easy as 1-2-3!
Germany | Nov 24 - Nov 30, 2025

Ashley
Ashley J.
Ashburn, VA | Reviewed on Dec 01, 2025
Lucie, our local specialist, helped us plan an amazing weeklong family trip (2 parents + 2 teenage children) to Germany! She was very detail oriented, attentive and communicative throughout the planning process, and our trip went seamlessly thanks to her! We flew in, took a train midway through the trip, and on the last day traveled via rental car, and Lucie booked and scheduled everything so precisely. We were so grateful for all the work she did to organize things so we could just enjoy our... Read more

Lucie, our local specialist, helped us plan an amazing weeklong family trip (2 parents + 2 teenage children) to Germany! She was very detail oriented, attentive and communicative throughout the planning process, and our trip went seamlessly thanks to her! We flew in, took a train midway through the trip, and on the last day traveled via rental car, and Lucie booked and scheduled everything so precisely. We were so grateful for all the work she did to organize things so we could just enjoy our family time!

In Germany, we visited Berlin, Munich and Fussen. In Berlin, highlights were a private walking tour of historic sites with Paul, our guide; a tour of the Berlin Story Museum; and a tour of the Natural History Museum. In Munich, shopping at the Marienplatz Christmas Market; dinner at Hofbrahaus; and a tour of the BMW Museum. Lastly, in Fussen, a tour of Neuschwanstein Castle with stunning views of the Alps.

We would highly recommend visiting these sites in Germany and working with Lucie to anyone!

Hotel Reviews
Hotel Hirsch Füssen
Füssen

-The quadruple room is an absolute perfect fit for a family of four -The hotel is directly across from the walkable, quaint town square as well as a convenient supermarket -It was so sweet to find as a welcome gift a packet of gummy bear candies on every pillow in the room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Titanic Gendarmenmarkt Berlin
Berlin

-At the center of all the action in Berlin -Terrific bar -Very comfortable beds

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bayerischer Hof
München

-At the center of all the action in Munich -Terrific breakfast buffet -Big, luxurious bathrooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Essential Berlin Tour: Landmarks Highlights & History
Private Essential Berlin Tour: Landmarks Highlights & History
Berlin

-Paul, our guide, was kind, attentive, patient, and very knowledgeable -We loved that this was a walking tour; it felt more authentic and interactive as a result -Stops at historic sites (e.g., Brandenburg Gate, Checkpoint Charlie) as well as fun locales like the Rausch Chocolate Shop

Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 02, 2025

Dear Ashley,

thank you so much for you lovely and such detailed review. This means a lot to me!

I'm so happy to read that you enjoyed your trip!

It was such a pleasure to work with you!

Such details help us to continuously improve ourselves.

Thank you once again,
I wish you all the best and would be happy to create new trips for you,

Lucie

Berlin, Freiburg, and Munich
Germany | Aug 21 - Aug 31, 2025

J
Jan B.
Seattle, WA | Reviewed on Nov 30, 2025
Lucie worked with us to make custom arrangements for our 11 day trip to Germany including Berlin, Freiburg, and Munich. She was responsive to our wishes and expectations arranging for train transport, transport from airport/train station to our hotel, booking hotels, arranging private and third party group tours of Berlin, Black Forest, Dachau, and Neuschwannstein. She had suggested with take the train to Potsdam, but we felt more comfortable arranging a tour on our own through Viator.
The...
Read more

Lucie worked with us to make custom arrangements for our 11 day trip to Germany including Berlin, Freiburg, and Munich. She was responsive to our wishes and expectations arranging for train transport, transport from airport/train station to our hotel, booking hotels, arranging private and third party group tours of Berlin, Black Forest, Dachau, and Neuschwannstein. She had suggested with take the train to Potsdam, but we felt more comfortable arranging a tour on our own through Viator.
The hotels were all well located; although NH Collection Berlin Mitte am Checkpoint Charlie seemed a bit run down. The Marriott Courtyard in Freiburg was quite nice, conveniently located to the train station, and just blocks away from Altstadt. Platzl Hotel in Munich was fabulous - the accommodation itself, friendly staff, and convenient location to Marienplatz and nearby restaurants. Our private tour in Berlin by Lee was great and personalized to our interests, as was the tour of the black forest out of Freiburg by Simone. The two arranged group tours were both well organized and informative. Our only concern with the overall arrangements was a very tight connection in Karlsruhe for our train from Freiburg to Munich. If we didn't have the assistance of both train personnel and individuals at the station with our luggage and logistics, we would have missed our connection. If you book with them, be sure to doublecheck connections/layovers.
All in all a great trip and great to work with Lucie.

Hotel Reviews
Platzl Hotel - Superior
München
Authenticity & Character
Location
Staff
Staff was particularly friendly and helpful. The doorman (can't remember his name), greeted us each time, and was generally helpful.
Cleanliness & Comfort
Courtyard by Marriott Freiburg
Freiburg im Breisgau
Authenticity & Character
Location
Cleanliness & Comfort
NH Collection Berlin Mitte Checkpoint Charlie
Berlin
Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Berlin Introduction
Berlin Introduction
Berlin
Quality of Experience
Guides, Drivers and Staff
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Enchanting Schwarzwald: A Guided Tour of the Black Forest
Exploring the Enchanting Schwarzwald: A Guided Tour of the Black Forest
Germany

Simone was very attentive to our interests and we had a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Dec 01, 2025

Dear Jan,

thank you so much for your detailed review. This helps us a lot to continuously improve ourselves.

I took notes of all your comments. Layovers are often really tight in Germany.

Your pictures are amazing!

I wish you all the best,

Lucie

Our Germany Trip was amazing!
Germany | Nov 18 - Nov 27, 2025

Shelley
Shelley H.
Denver, CO | Reviewed on Nov 28, 2025
Our trip included all of the things I wanted to do and see. Lucie planned things so well! We knew where we were staying and how to get there. The reservations for hotels, a chauffeur, trains, and tours were all lined up with no problems. We knew when we had to pay for things and what was already covered. We had a great visit to Germany! I have shared my experience and high praises with friends and family. I recommend this personalized service highly! I will definitely use KimKim again. Read more

Our trip included all of the things I wanted to do and see. Lucie planned things so well! We knew where we were staying and how to get there. The reservations for hotels, a chauffeur, trains, and tours were all lined up with no problems. We knew when we had to pay for things and what was already covered. We had a great visit to Germany! I have shared my experience and high praises with friends and family. I recommend this personalized service highly! I will definitely use KimKim again.

Hotel Reviews
Park Plaza Wallstreet Berlin Mitte
Berlin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Platzl Hotel - Superior
München
Authenticity & Character
I loved the Bavarian uniforms.
Location
Right next to a main square, and right around the corner from Hard Rock Cafe!
Staff
Very kind, helpful, friendly, and smiley staff!
Cleanliness & Comfort
Activity Reviews
Freiburg Walking Tour!
Freiburg Walking Tour!
Freiburg

Very knowledgeable guide! Walter knew history and was passionate about Freiburg. We did a lot of walking and learned a lot.

Guides, Drivers and Staff
Neuschwanstein Castle Full-day tour
Neuschwanstein Castle Full-day tour
Munich
Quality of Experience
I was expecting to see a lot more of the castle, but what we saw was interesting. I don't think KimKim could do better, but my expectations of the castle were higher.
Guides, Drivers and Staff
Transport
Berlin Introduction
Berlin Introduction
Berlin

Forrest was amazing! He knew so much history, and being American like us, he could give us the perspective of how the US was impacted and part of the history of Berlin. He was flexible and could answer questions we had, making the experience very personalized.

Quality of Experience
Guides, Drivers and Staff
Welcome to Stuttgart!
Welcome to Stuttgart!
Stuttgart

I was so grateful to have time to spend with my brother in Stuttgart! I love that Lucie could make this happen for me. It has been years since I had seen him and his wife, so it was a treat.

Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

I don't know if calling the Dachau activity 'amazing' is quite the right term. The history of such a place was so disturbing, but I am glad we were able to go and experience history firsthand. We need to remember how insane humanity can be when following the crowd.

Quality of Experience
Guides, Drivers and Staff
Hein knew a lot! He was a little bit difficult to understand because he talked fast and with an accent that I am not used to, but there was so much to say. I think it would have been a better experience if we had more time to see and read all of the exhibits and not feel so rushed.
Transport
Just public transportation.
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Nov 29, 2025

Dear Shelley,

Thank you so much for your great and such detailed review!

I'm really happy you enjoyed your trip and that you could spend time with your brother! Family is so important!

Thank you a lot for all details about hotels and activities. We appreciate a lot. This helps us to continuously improve ourselves.

I wish you all the best, and would be happy to design your next travel or your family/friends' travels.

Best,
Lucie