Mobee International

Lucie gave us excellent service in planning a fourteen day trip to Germany. She diligently listened to our choices of destinations and accommodated all of our changes. She was not only quite friendly, competent and knowledgeable, but patient, working with a senior couple.

I would highly recommend her!

Overall Mathilde did a great job of planning our intinerary to france/ paris. Reflecting back, I think we would use mathilde and her team again but in a limited way. A few notes on why not a perfect score:
- I wish she asked further on our preference for smaller items such as "what is your preferred time for train travel", or "please note some unique details on your itinerary like it says "welcome to paris enjoy a free day in paris" but please note that we have put you on a night time train so there will not be a free day in paris. however, I also should have read the very small details in the area of the schedule that says "click here for more details". but we made the assumption of hiring a travel agent, and paying the higher price for the convience of them working through the details and communicating with us on small items like this. We now know for next time, or we just wouldnt use them for items like that.
- we did ask for the last day to be open and we will plan on our own as we booked 2 private appointments for dress shopping and a different private appoitment for a shopping and a specialized reservation, however mathilde and her team completed ignored this on two occasions and just scheduled over and did not ask us what time we would want them to book a train etc to accomodate our time. we also reminded them of these pre booked items and to check in with us but they never did. However, when they did double book us, they were accomodating to try to rebook which was nice.
- lastly, mathilde reccomended 2.5 days in the small village reims, in hind sight we wish we only did a day trip as it is really limited what to do in the smaller towns. Now that is kind of a shame on us as we should have trusted less and done our own research and insisted a revised schedule. As well, we currenlty live in a big city with much to do so that may have jaded our view of the town. But overall they were accomodating when we asked to change things.

Great hotels and restaurant recommendations! We didn’t partake in many of the recommended activities or attractions, but we had a great time in Cote D’Azur!

Activity Review

Welcome to Nice

France

Quality of Experience

Guides, Drivers and Staff

Transport

We had a good trip to Berlin and London. Lucie Dupuis did an excellent and professional job of assisting in the planning for our trip. She provided useful and insightful input and recommendations as our trip plan evolved.
All scheduled tours in Berlin were excellent, in particular the tours by Insight Cities (Romin and Justin are certainly two of the best guides we have experienced over our 20+ years of traveling).
In London, our guide for the Westminster Tour, by LivTours and guide, Charlotte Everett (of Rebel Tours) was also excellent.
Also, of particular note, was the superior and high end transport and chauffeur service provided by Blacklane and Klass Chauffeur.
We look forward to working with KimKim on our future travel adventures.
Gary

Our 8-day trip to Switzerland was awesome. Through their local travel partner, the kimkim team pulled together a great itinerary that hit many of the must-see spots in the country (and in Switzerland, it's hard to go wrong because every site / sight is postcard worthy). Their very detailed itinerary worked perfectly, and allowed us to be in charge of our destiny every day...we really liked that. In addition to specific planned activities, kimkim provided suggestions for a range of other activities and restaurants in each destination...really helpful.

With one exception, the hotels they selected were terrific, especially the more authentic ones in Grindelwald (Romantik Hotel Schweizerhof) and Zeramatt (Hotel Alpenhof). That said, our first hotel in Zurich was terrible...far from the 5-star we requested (we'll take some of the hit on this hotel because prior to travel we didn't dive into guest reviews...if we had we would have said something).

The highlight of the tour was a 6-hour E-bike tour with a group called Flying Wheels in Interlaken. The bikes were top notch, the route we rode was stunningly beautiful, and our guide George (so much fun and so knowledgeable about Switzerland) was the very best. The other star of the show was our 8-day Swiss Rail Pass...we had unlimited use of the country's outstanding rail system that is the best we've ever experienced.

Even though our trip went off without a hitch, here's a small suggestion...it might be nice for the local tour operator to check in on their guests mid-trip. We had a 24-hour emergency contact number and never felt exposed but that human touch is always good.

Activity Review

Swiss Travel Pass

Switzerland

The Swiss Rail Pass is simply outstanding, Their app is one of the best we've used (super easy and informative) and the country's rail system is better yet.

Quality of Experience

Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We also had the best gelato on the promenade by the river and listened to some awesome jazz at the World Band Festival that was taking place there at the time. Not to be missed is the Lucern Museum of Transport. In our next city, Bern, we visited the beautiful Bern Cathedral where the organ was being played by one of several world class musicians who come to Bern just to play on this organ, magical! We also loved the collections being shown at the Bern Art Museum! The Paul Klee museum was also amazing if you’re into art! So all in all this was again a fantastic trip thanks to the Kim Kim team and especially Valentine, who was our trip coordinator.

Hotel Reviews

Hotel Kong Arthur

Copenhagen

The hotel itself was great, location was perfect, breakfast was delicious, very nice staff but the two beds in our room were terrible because they sagged really bad in the middle. This hotel needs to upgrade their beds.

Authenticity & Character

The decor of the lobby and breakfast area was trendy and of good taste!

Location

The location was perfect near places to eat and activities!

Staff

Everyone was very friendly and helpful!

Cleanliness & Comfort

The dining room where we had breakfast was very clean and comfortable! The premises were all very clean!

Hotel Savoy

Bern

This was our favorite hotel on this trip! Super new, great location, very helpful staff and super comfortable beds!!!

Authenticity & Character

It was great that the hotel must have been totally refurbished not too long ago and everything was brand new!

Location

This place was near the train station, right in the middle of town, near many activities and restaurants! Bathroom was super clean and shower was great!

Staff

Everyone who worked there was very helpful and polite! Awesome staff!

Cleanliness & Comfort

It was simply a great stay!

Hotel Anker Luzern

Luzern

This hotel was very trendy. The decor was super different and we enjoyed that.

Authenticity & Character

Like I said above the decorations were very creative in this hotel, different from any hotel I’ve been to.

Location

Location couldn’t have been better! Right near the promenade by the river and all the restaurants!

Staff

The staff was super helpful and accommodating. They were always ready to help!

Cleanliness & Comfort

The whole place was super clean! The reason for the 4 stars is that the beds were not very comfortable. They sagged a bit in the middle.

Activity Reviews

Welcome to Copenhagen!

Copenhagen

We loved Copenhagen from day 1! Awesome city!!!

Quality of Experience

Otherwise we enjoyed all the activities in this city!!!

Guides, Drivers and Staff

The drivers were all great and very proffetional! The guide that took us on the boat ride was also great, she took us to off the beaten path places and we loved that!

Transport

Everyone was on time and very knowledgeable!

Rosenborg Castle (Entrance Tickets)

Copenhagen

This castle was amazing we loved to tour it by ourselves. One can really get the feeling of how it must have been to live there back in the day!!!

Quality of Experience

Brought us back in time.

Guides, Drivers and Staff

No guides on this activity

SMK National Gallery of Denmark (Entrance Tickets)

Copenhagen

The museum itself was good but one exhibit was closed and we didn’t like the exhibit we saw that much it just wasn’t our taste.

Quality of Experience

Canal Cruise Hidden Gems of Copenhagen

Copenhagen

Loved this activity!!! The young girl who took us on the boat was very knowledgeable and personable and showed us some interesting sights!

Quality of Experience

Guides, Drivers and Staff

The guide was very nice and interesting!

Swiss Travel Pass

Switzerland

Everyone should get this Swiss travel pass it pays for any transportation like trains, ferries, busses, etc and even museum tickets!

Quality of Experience

All transportation in Switzerland is fantastic, on time, clean, comfortable, and fast!

Transport

Great bang for your buck!

Swiss Museum of Transports - Entrance Ticket incl. Media World

Lucerne

Awesome museum!!! Loved every minute of it! Worth going there!

Quality of Experience

Museum is very well put together showing everything from cars to trains to boats and planes! Amazing!!!

Self-guided day to Mount Rigi, the Queen of Mountains

Switzerland

Incredible activity don’t miss it!!! The ferry boat ride to the cog train to Mount Rigi is beautiful and is a must!!!

Quality of Experience

The views from the very top of the mountain are insane!!!

Guides, Drivers and Staff

Thanks to Valentine, our trip coordinator, who warned us to go to Mount Rigi on the second day in Lucern, we had a beautiful clear sunny day there because on the day we were supposed to go it rained rained.

Guided tour of a monastery & Alpsbrinz cheese tasting

Lucerne

I’m sure this would have been a great activity but we missed it because it was raining pretty hard on this day and we had to travel there by train so we went to the Transport museum instead. But I did text the place saying we couldn’t make it.

UNESCO Stroll through Bern Old City

Bern

Great tour!!! The guide was very knowledgeable, funny and personable!

Quality of Experience

So much wonderful history in this town!

Guides, Drivers and Staff

Our guide was the best!!!

Zentrum Paul Klee (Entrance tickets)

Bern

This museum is a must see! We loved it!!!

Quality of Experience

Quality art and very nice staff.

Copenhagen Introduction Walking Tour

Copenhagen

I’m sure this must have been a great tour but we got totally lost on our way to the meeting point and were too late to catch up with the group.

Very nice trip. All guides were very good.

Sam in Munich with Oktoberfest. Mark who guided castle tour. Kevin who toured us through Rothenberg. Our favorite was Niklas who was a fill in in Nuremberg and did a phenomenal job, and Anias who lead us on the culinary tour of Brussels. Henry did a great job in Heidelberg

Assume history and KimKim did a great job setting everything up.

Definitely will use their service again in future.

Hotel Reviews

Novotel Munich City Hotel

Munich

Great breakfast

Authenticity & Character

Typical German engineering

Location

Off beaten path but once you figure out the subway system easy to get around

Staff

Wait and bar staff top notch, friendly

Cleanliness & Comfort

Scandic Nürnberg Central

Nürnberg

Great location near old town. Easy walking. Nice breakfasts.

Authenticity & Character

Just what we expected of old german town

Location

Right across street from the old town

Staff

Helpful and friendly

Cleanliness & Comfort

NH Heidelberg

Heidelberg

Bit of walk from train station but just a short walk to old town and river tour location

Authenticity & Character

Location

Central location but easy walking town

Staff

Cleanliness & Comfort

9Hotel Sablon

Brussels

Good location to old town

Authenticity & Character

Authenticity was great

Location

Just down street from old town, Good location

Staff

very friendly

Cleanliness & Comfort

Great HVAC and heated bathroom floor

Activity Reviews

FC Bayern Museum & Arena Tour

Munich

Nice visit to the museum and tour of facilities wasawesome

Quality of Experience

Guides, Drivers and Staff

Transport

S and U lines were easy yo use

Nuremberg Private guided walking tour

Nuremberg

Easy walking tour. Loved the tour

Quality of Experience

Guides, Drivers and Staff

Niklas did a great job as a file in last minute change

Transport

Private Rothenburg Day Tour from Nuremberg

Nuremberg

Neat visit, very nice lunch pizza

Quality of Experience

Guides, Drivers and Staff

Tour guide Kevin did a fine job

Transport

Oktoberfest Tour – Experience The World-Famous Party

Munich

Nice Monday visit. Not nearly as crowded as weekend. Great beers and meal in the main tent. Radius tours is way to go

Guides, Drivers and Staff

Sam from Radius did a great job

Transport

Neuschwanstein Castle Full-day tour

Munich

Good views even though raining all day. Easy to get around.

Quality of Experience

Guides, Drivers and Staff

Bus driver and tour guide Mark from Radius did a great job

Transport

Heidelberg Private Guided Walking tour old town with Castle visit

Heidelberg

Nice easy walk through the old town.

Quality of Experience

Guides, Drivers and Staff

Henry was well versed and friendly

Transport

Walkable distance from the hotel

Heidelberg Sightseeing Cruise along the Neckar River

Heidelberg

Relaxing tour on covered boat.

Quality of Experience

Guides, Drivers and Staff

Transport

Culinary Tours Brussels

Brussels

Easy walking tour of four stops. Lots of additional information provided by guide

Quality of Experience

Guides, Drivers and Staff

Anias did a great job, very personable

Transport

Easy walk