Valentine Julien

Travel agent Valentine was very friendly, professional and accommodating.
All transfers/ car service were very punctual and professional. Stewart in Edinburgh provided us with nice commentary of the city on the way in from airport.
Circus Hotel in Berlin was very centrally located - close to public transportation, surrounded by many restaurants and within reasonable walking distance to many major sights. However, the staff was not as service oriented or attentive as expected. The included breakfast was average and the service below par. The room was clean and good sized, but a bit dark.
Hotel du Vin in Edinburgh was excellent! Very charming, clean, large room and very centrally located by the royal mile. The staff was great, very friendly, professional and service oriented. Ex. Our departure time was at 6am before restaurant was open so the reception person offered us coffee and the restaurant manager prepared a bag w freshly baked croissants n pain au chocolates to take on our ride to airport.
Tour guide in Berlin was very thorough, knowledgeable and a wealth of information- hit all the major sights in the city and gave us excellent historical information.
The 3 hr. tour in Potsdam was a waste of time- it tired us out - should not have requested the tour. our tour guide Alex, although friendly was boring and just talked for 3 hours. It would have been a better experience to walk through the charming city, maybe 1 hr, and proceed to the grounds of the Sans Soucis palace to explore the gardens and other buildings there. The palace tour was wonderful and we were glad to have tickets to that included visit to the whole venue.
Tour guide Kate in Edinburgh was excellent! She was friendly, had a wealth of historical and anecdotal knowledge of the city and thoroughly covered all major sights. Really enjoyed our 3 hours with her.
The Johnny Walker Whiskey and Chocolate experience was a lot of fun! My husband enjoyed the scotch tasting and I loved the chocolate! We enjoyed hearing about the history of the company and how whiskey is made. Had something to eat at the cafe at top of building which was delightful!

Hotel Reviews

Circus Hotel Berlin

Berlin

Authenticity & Character

Location

Staff

See my full review

Hotel du Vin & Bistro Edinburgh

Edinburgh

Charming, friendly professional staff, centrally located.

Authenticity & Character

Location

Staff

On departing day, restaurant wasn’t yet opened, but they offered us coffee n restaurant manager prepared us a bag w fresh out of the oven croissants to take on our ride to airport.

Cleanliness & Comfort

Activity Reviews

24/7 assistance in case of emergency

Scotland

Not used but good to know we had someone in case help was needed

Transport

Johnnie Walker - whisky & scottish chocolate tasting

Edinburgh

Lots of fun

Quality of Experience

Guides, Drivers and Staff

Sites and Insights: Edinburgh Welcome Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Edinburgh

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Transport

Potsdam Private Tour (Private/3hours)

Berlin

3 hours was too long- it’s is charming but everything is rebuilt nothing historical. Should have been advised against it

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Introduction

Berlin

Quality of Experience

Guides, Drivers and Staff

Berlin Welcome Card (4days)

Berlin

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Denmark and Switzerland was great! Some of the memorable parts of our stay in Copenhagen were taking a boat trip to some out of the beaten path places, checking out the oldest bakery in that city, visiting Rosenborg Castle and having dinner in Nyhavn. The next town we visited was Lucern in Switzerland and there we had the opportunity to take a ferry over gorgeous lake Lucern to a cog-rail train station and from there to Mount Rigi which had amazing views of the lakes below! We also had the best gelato on the promenade by the river and listened to some awesome jazz at the World Band Festival that was taking place there at the time. Not to be missed is the Lucern Museum of Transport. In our next city, Bern, we visited the beautiful Bern Cathedral where the organ was being played by one of several world class musicians who come to Bern just to play on this organ, magical! We also loved the collections being shown at the Bern Art Museum! The Paul Klee museum was also amazing if you’re into art! So all in all this was again a fantastic trip thanks to the Kim Kim team and especially Valentine, who was our trip coordinator.

Hotel Reviews

Hotel Anker Luzern

Luzern

This hotel was very trendy. The decor was super different and we enjoyed that.

Authenticity & Character

Like I said above the decorations were very creative in this hotel, different from any hotel I’ve been to.

Location

Location couldn’t have been better! Right near the promenade by the river and all the restaurants!

Staff

The staff was super helpful and accommodating. They were always ready to help!

Cleanliness & Comfort

The whole place was super clean! The reason for the 4 stars is that the beds were not very comfortable. They sagged a bit in the middle.

Hotel Savoy

Bern

This was our favorite hotel on this trip! Super new, great location, very helpful staff and super comfortable beds!!!

Authenticity & Character

It was great that the hotel must have been totally refurbished not too long ago and everything was brand new!

Location

This place was near the train station, right in the middle of town, near many activities and restaurants! Bathroom was super clean and shower was great!

Staff

Everyone who worked there was very helpful and polite! Awesome staff!

Cleanliness & Comfort

It was simply a great stay!

Hotel Kong Arthur

Copenhagen

The hotel itself was great, location was perfect, breakfast was delicious, very nice staff but the two beds in our room were terrible because they sagged really bad in the middle. This hotel needs to upgrade their beds.

Authenticity & Character

The decor of the lobby and breakfast area was trendy and of good taste!

Location

The location was perfect near places to eat and activities!

Staff

Everyone was very friendly and helpful!

Cleanliness & Comfort

The dining room where we had breakfast was very clean and comfortable! The premises were all very clean!

Activity Reviews

Copenhagen Introduction Walking Tour

Copenhagen

I’m sure this must have been a great tour but we got totally lost on our way to the meeting point and were too late to catch up with the group.

Zentrum Paul Klee (Entrance tickets)

Bern

This museum is a must see! We loved it!!!

Quality of Experience

Quality art and very nice staff.

UNESCO Stroll through Bern Old City

Switzerland

Great tour!!! The guide was very knowledgeable, funny and personable!

Quality of Experience

So much wonderful history in this town!

Guides, Drivers and Staff

Our guide was the best!!!

Guided tour of a monastery & Alpsbrinz cheese tasting

Lucerne

I’m sure this would have been a great activity but we missed it because it was raining pretty hard on this day and we had to travel there by train so we went to the Transport museum instead. But I did text the place saying we couldn’t make it.

Self-guided day to Mount Rigi, the Queen of Mountains

Lucerne

Incredible activity don’t miss it!!! The ferry boat ride to the cog train to Mount Rigi is beautiful and is a must!!!

Quality of Experience

The views from the very top of the mountain are insane!!!

Guides, Drivers and Staff

Thanks to Valentine, our trip coordinator, who warned us to go to Mount Rigi on the second day in Lucern, we had a beautiful clear sunny day there because on the day we were supposed to go it rained rained.

Swiss Museum of Transports - Entrance Ticket incl. Media World

Lucerne

Awesome museum!!! Loved every minute of it! Worth going there!

Quality of Experience

Museum is very well put together showing everything from cars to trains to boats and planes! Amazing!!!

Swiss Travel Pass

Switzerland

Everyone should get this Swiss travel pass it pays for any transportation like trains, ferries, busses, etc and even museum tickets!

Quality of Experience

All transportation in Switzerland is fantastic, on time, clean, comfortable, and fast!

Transport

Great bang for your buck!

Canal Cruise Hidden Gems of Copenhagen

Copenhagen

Loved this activity!!! The young girl who took us on the boat was very knowledgeable and personable and showed us some interesting sights!

Quality of Experience

Guides, Drivers and Staff

The guide was very nice and interesting!

SMK National Gallery of Denmark (Entrance Tickets)

Copenhagen

The museum itself was good but one exhibit was closed and we didn’t like the exhibit we saw that much it just wasn’t our taste.

Quality of Experience

Rosenborg Castle (Entrance Tickets)

Copenhagen

This castle was amazing we loved to tour it by ourselves. One can really get the feeling of how it must have been to live there back in the day!!!

Quality of Experience

Brought us back in time.

Guides, Drivers and Staff

No guides on this activity

Welcome to Copenhagen!

Copenhagen

We loved Copenhagen from day 1! Awesome city!!!

Quality of Experience

Otherwise we enjoyed all the activities in this city!!!

Guides, Drivers and Staff

The drivers were all great and very proffetional! The guide that took us on the boat ride was also great, she took us to off the beaten path places and we loved that!

Transport

Everyone was on time and very knowledgeable!

The Trip was excellent, we had a wonderful time it was well organized.
Here are few specific notes

Oktoberfest Tour, in our itinerary and vouchers the tour was scheduled for 10AM, at the time I reached out to the provider directly the tour started at 10:30 AM. The guides were excellent and we had a great time, there seemed to be confusion on the time the tour started.

Hotel Restaurant Der Engel in Sasbachwalden: Hotel was great, there was some confusion they had us also reserved for dinner in their restaurant both nights, we did not attend dinner there. We thought it worth noting it included breakfast and dinner.

General note some hotels required reservations in advance for parking, it when driving it should be noted which hotels require paid or reserved parking.

Aside for these few notes I would say the trip was really great, we enjoyed all the guided tours and felt we were very well taken care of. We will return to Germany and look forward to our next Kim Kim travel plan in our future travels.

Best,
Edward Maar

Hotel Reviews

nhow Berlin

Berlin

Great location, river view was lovely. Breakfast was excellent.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Mittermeier Hotel & Restaurant

Rothenburg o.d.T.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Restaurant Der Engel

Sasbachwalden

Lovely little town nice rooms, excellent breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Schlosskrone

Füssen im Allgäu

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Opera

Munich

Beautiful rooms, 10-15 minute walk to the old town. Breakfast was elegant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Royal Potsdam Tour

Berlin

Tour guide was great, this tour complimented the tour of Berlin previously rounding out the Prussian history and WW2.

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Craft Beer Off-the-Beaten-Path Tour

Berlin

This was a fun activity to see the emergence of the craft beer culture in Berlin from the solid foundation of German Beer and purity laws to what they can do now with their craft beer scene.

Quality of Experience

Guides, Drivers and Staff

Transport

Berlin Introduction

Berlin

Guide was excellent, this was a great introduction to the city and its history. We got a real sense of the history of Berlin, the war, and elements of modern day Berlin.

Quality of Experience

Guides, Drivers and Staff

Transport

Former Nazi Rally Ground Tour

Nuremberg

Sober look at the history of the rally grounds and the tour guide was very knowledgeable.

Quality of Experience

Guides, Drivers and Staff

Transport

Oktoberfest private tour with Augustiner Keller tour

Munich

The guides were amazing and ensured we had a super fun time. There was some confusion on the time the tour started, but once we go going we had a great time!

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was well planned and customized to our specific needs and requests. The entire trip worked flawlessly in terms of travel passes, hotel bookings etc., In the one instance where there was an issue with the hotel in Bern not having received payment from KimKim, it was reported and handled immediately. We did not suffer any interruption. The Alpenhof hotel in Grindelwald was a particularly outstanding hotel in which to stay followed by Hotel Alpenblick in Zermatt and Hotel Adler in Zurich. All in all, a terrific experience. One area for improvement would be timely delivery of travel documents as promised originally but they came through in adequate time. Thanks to Valentine and Amandine for the arrangements. Switzerland is stunningly beautiful and we hope to return another time.

overall, very happy with my trip to Switzerland. The ease of use, having all of the tickets and hotel reservations made was super appreciated and made the overall experience wonderful! there are two real highlights to the trip that my wife and I agree on, the first being the town of Zermatt. I am so incredibly thankful that we were able to spend the day in Vermont and the train ride up the mountain to look at the Matterhorn was unbelievable! The other highlight was the cooking class in Lugano. we had such a great time really enjoyed a couple bottles of wine and was super happy! The only thing that we would’ve changed would be when we took the glacier express instead of staying in Saint Moritz, it would’ve been better to stay in Chur, and then took the early train to Saint Moritz to finish the glacier express train, and then picked up the train ride from Saint Mortz on the Bernina express to Tirano. The private transfer from Tirano to Lugano was absolutely fantastic also!

Hotel Review

Tradition Julen Hotel

Zermatt

Quite possibly the best place that we stayed on our 17 day vacation! What a truly amazing and wonderful experience that we had at this hotel! I cannot recommend this place more highly! 15 out of 10 stars!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cruise and Cook - Lugano

Lugano

This was one of the highlights of our trip, it was so much fun. The food was great. The wine was even better! This was an absolutely perfect anniversary experience for my wife and I! We could not be happier with the experience that we had!

Quality of Experience

Guides, Drivers and Staff

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

Was a great little ride up the mountain, the staff were super friendly, very happy we were able to experience this!

Quality of Experience

Guides, Drivers and Staff

Transport